2017 Public Service Employee Survey Results for Statistics Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 22 17 28 0 0 0 56 28 18
2017 PM-01 29 29 21 21 0 0 0 57 21 14
2014 PM 67 25 0 8 0 0 0 92 8 12
2014 PM-01 80 20 0 0 0 0 0 100 0 10
2011 PM 63 21 0 16 0 0 0 84 16 19
2011 PM-01 54 23 0 23 0 0 0 77 23 13
2008 PM 56 29 6 9 0 0 0 85 9 34
2008 PM-01 54 27 8 12 0 0 0 81 12 26

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 67 28 6 0 0 0 0 94 0 18
2017 PM-01 64 29 7 0 0 0 0 93 0 14
2014 PM 100 0 0 0 0 0 0 100 0 12
2014 PM-01 100 0 0 0 0 0 0 100 0 10
2011 PM 79 11 0 11 0 0 0 89 11 19
2011 PM-01 69 15 0 15 0 0 0 85 15 13
2008 PM 79 15 6 0 0 0 0 94 0 34
2008 PM-01 77 19 4 0 0 0 0 96 0 26

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 61 22 0 11 6 0 0 83 17 18
2017 PM-01 64 14 0 14 7 0 0 79 21 14
2014 PM 75 25 0 0 0 0 0 100 0 12
2014 PM-01 70 30 0 0 0 0 0 100 0 10
2011 PM 68 21 5 5 0 0 0 89 5 19
2011 PM-01 69 15 8 8 0 0 0 85 8 13
2008 PM 65 12 9 9 0 0 6 81 9 34
2008 PM-01 62 12 8 12 0 0 8 79 13 26

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 33 17 17 0 0 0 67 17 18
2017 PM-01 29 36 21 14 0 0 0 64 14 14
2014 PM 67 17 8 8 0 0 0 83 8 12
2014 PM-01 70 10 10 10 0 0 0 80 10 10
2011 PM 35 40 15 5 5 0 0 75 10 20
2011 PM-01 36 43 14 0 7 0 0 79 7 14

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 28 6 11 11 0 0 72 22 18
2017 PM-01 43 29 7 14 7 0 0 71 21 14
2014 PM 58 42 0 0 0 0 0 100 0 12
2014 PM-01 60 40 0 0 0 0 0 100 0 10
2011 PM 40 40 15 5 0 0 0 80 5 20
2011 PM-01 36 43 14 7 0 0 0 79 7 14
2008 PM 29 35 15 21 0 0 0 65 21 34
2008 PM-01 27 38 15 19 0 0 0 65 19 26

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 44 6 6 0 6 0 88 6 18
2017 PM-01 36 43 7 7 0 7 0 85 8 14
2014 PM 75 17 8 0 0 0 0 92 0 12
2014 PM-01 80 20 0 0 0 0 0 100 0 10
2011 PM 47 32 5 11 5 0 0 79 16 19
2011 PM-01 46 31 8 8 8 0 0 77 15 13
2008 PM 18 56 12 9 6 0 0 74 15 34
2008 PM-01 8 62 15 12 4 0 0 69 15 26

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 56 0 6 0 6 0 94 6 18
2017 PM-01 29 57 0 7 0 7 0 92 8 14
2014 PM 67 25 8 0 0 0 0 92 0 12
2014 PM-01 70 30 0 0 0 0 0 100 0 10
2011 PM 50 35 10 0 5 0 0 85 5 20
2011 PM-01 50 29 14 0 7 0 0 79 7 14
2008 PM 35 38 12 9 6 0 0 74 15 34
2008 PM-01 27 46 12 12 4 0 0 73 15 26

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 33 11 0 6 0 0 83 6 18
2017 PM-01 50 36 7 0 7 0 0 86 7 14
2014 PM 75 17 8 0 0 0 0 92 0 12
2014 PM-01 80 10 10 0 0 0 0 90 0 10

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 33 6 6 0 6 0 88 6 18
2017 PM-01 50 36 7 0 0 7 0 92 0 14
2014 PM 75 8 17 0 0 0 0 83 0 12
2014 PM-01 80 0 20 0 0 0 0 80 0 10
2011 PM 45 30 20 0 5 0 0 75 5 20
2011 PM-01 50 21 29 0 0 0 0 71 0 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 6 22 11 0 6 11 60 13 18
2017 PM-01 50 0 29 7 0 7 7 58 8 14
2014 PM 75 8 8 0 8 0 0 83 8 12
2014 PM-01 80 0 10 0 10 0 0 80 10 10
2011 PM 35 10 10 15 15 5 10 53 35 20
2011 PM-01 29 14 7 21 7 7 14 55 36 14
2008 PM 26 18 15 18 3 3 18 56 26 34
2008 PM-01 27 12 19 12 4 4 23 53 21 26

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 61 11 0 0 0 0 89 0 18
2017 PM-01 21 64 14 0 0 0 0 86 0 14
2014 PM 58 25 17 0 0 0 0 83 0 12
2014 PM-01 60 30 10 0 0 0 0 90 0 10
2011 PM 40 55 5 0 0 0 0 95 0 20
2011 PM-01 43 50 7 0 0 0 0 93 0 14
2008 PM 38 35 12 12 3 0 0 74 15 34
2008 PM-01 31 38 15 12 4 0 0 69 15 26

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 33 22 11 6 0 0 61 17 18
2017 PM-01 21 29 29 14 7 0 0 50 21 14
2014 PM 50 33 17 0 0 0 0 83 0 12
2014 PM-01 50 30 20 0 0 0 0 80 0 10
2011 PM 26 32 11 16 16 0 0 58 32 19
2011 PM-01 23 31 8 23 15 0 0 54 38 13

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 61 11 6 0 0 0 83 6 18
2017 PM-01 21 57 14 7 0 0 0 79 7 14

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 56 6 6 0 0 0 89 6 18
2017 PM-01 36 50 7 7 0 0 0 86 7 14
2014 PM 58 42 0 0 0 0 0 100 0 12
2014 PM-01 60 40 0 0 0 0 0 100 0 10
2011 PM 58 26 11 0 5 0 0 84 5 19
2011 PM-01 54 31 15 0 0 0 0 85 0 13
2008 PM 56 26 12 0 6 0 0 82 6 34
2008 PM-01 58 23 15 0 4 0 0 81 4 26

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 39 11 17 0 0 0 72 17 18
2017 PM-01 29 36 14 21 0 0 0 64 21 14

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 56 39 6 0 0 0 0 94 0 18
2017 PM-01 57 36 7 0 0 0 0 93 0 14
2014 PM 92 8 0 0 0 0 0 100 0 12
2014 PM-01 90 10 0 0 0 0 0 100 0 10
2011 PM 75 20 5 0 0 0 0 95 0 20
2011 PM-01 86 7 7 0 0 0 0 93 0 14

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 56 17 11 0 0 0 72 11 18
2017 PM-01 14 57 14 14 0 0 0 71 14 14
2014 PM 50 33 8 8 0 0 0 83 8 12
2014 PM-01 50 30 10 10 0 0 0 80 10 10
2011 PM 35 40 10 5 10 0 0 75 15 20
2011 PM-01 36 36 14 7 7 0 0 71 14 14

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 44 17 6 0 0 0 78 6 18
2017 PM-01 29 43 21 7 0 0 0 71 7 14
2014 PM 67 25 0 8 0 0 0 92 8 12
2014 PM-01 60 30 0 10 0 0 0 90 10 10

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 33 22 6 0 0 0 72 6 18
2017 PM-01 36 29 29 7 0 0 0 64 7 14
2014 PM 83 0 17 0 0 0 0 83 0 12
2014 PM-01 80 0 20 0 0 0 0 80 0 10
2011 PM 35 40 5 10 5 5 0 79 16 20
2011 PM-01 36 43 7 0 7 7 0 85 8 14

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 56 11 0 0 0 0 89 0 18
2017 PM-01 29 57 14 0 0 0 0 86 0 14
2014 PM 75 17 8 0 0 0 0 92 0 12
2014 PM-01 80 20 0 0 0 0 0 100 0 10
2011 PM 40 45 10 0 5 0 0 85 5 20
2011 PM-01 43 43 14 0 0 0 0 86 0 14
2008 PM 33 42 21 0 3 0 0 76 3 33
2008 PM-01 27 42 27 0 4 0 0 69 4 26

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 61 22 6 0 6 0 6 88 6 18
2017 PM-01 71 14 7 0 0 0 7 92 0 14
2014 PM 92 0 0 0 8 0 0 92 8 12
2014 PM-01 90 0 0 0 10 0 0 90 10 10
2011 PM 50 45 0 5 0 0 0 95 5 20
2011 PM-01 43 50 0 7 0 0 0 93 7 14
2008 PM 44 35 21 0 0 0 0 79 0 34
2008 PM-01 42 38 19 0 0 0 0 81 0 26

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 0 44 17 17 11 6 40 7 18
2017 PM-01 0 0 57 14 7 14 7 27 0 14
2014 PM 0 0 25 33 42 0 0 75 0 12
2014 PM-01 0 0 30 30 40 0 0 70 0 10
2011 PM 0 20 30 30 10 5 5 44 22 20
2011 PM-01 0 14 36 29 7 7 7 42 17 14
2008 PM 6 12 26 21 21 0 15 48 21 34
2008 PM-01 8 12 23 19 27 0 12 52 22 26

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 0 17 39 28 6 6 75 6 18
2017 PM-01 0 0 21 43 21 7 7 75 0 14
2014 PM 8 0 8 33 42 8 0 82 9 12
2014 PM-01 10 0 10 30 40 10 0 78 11 10
2011 PM 0 30 10 30 30 0 0 60 30 20
2011 PM-01 0 36 7 36 21 0 0 57 36 14
2008 PM 0 12 12 32 29 3 12 72 14 34
2008 PM-01 0 8 8 35 35 4 12 82 9 26

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 6 47 18 12 0 12 33 13 17
2017 PM-01 0 8 46 23 8 0 15 36 9 13
2014 PM 0 0 45 36 18 0 0 55 0 11
2014 PM-01 0 0 40 40 20 0 0 60 0 10
2011 PM 15 10 20 25 20 10 0 50 28 20
2011 PM-01 14 7 14 29 21 14 0 58 25 14
2008 PM 9 15 21 26 18 0 12 50 27 34
2008 PM-01 8 19 19 31 12 0 12 48 30 26

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 0 6 17 22 56 0 0 78 6 18
2017 PM-01 0 0 21 29 50 0 0 79 0 14
2014 PM 8 0 0 42 42 8 0 91 9 12
2014 PM-01 10 0 0 40 40 10 0 89 11 10
2011 PM 0 15 20 40 25 0 0 65 15 20
2011 PM-01 0 21 14 50 14 0 0 64 21 14
2008 PM 0 12 21 32 21 3 12 62 14 34
2008 PM-01 0 12 15 42 15 4 12 68 14 26

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 11 22 11 33 6 11 53 20 18
2017 PM-01 0 14 29 14 29 7 7 50 17 14
2014 PM 8 8 25 17 33 0 8 55 18 12
2014 PM-01 10 0 30 10 40 0 10 56 11 10
2011 PM 5 25 25 25 20 0 0 45 30 20
2011 PM-01 7 29 21 21 21 0 0 43 36 14
2008 PM 6 18 15 29 18 0 15 55 28 34
2008 PM-01 0 23 12 35 15 0 15 59 27 26

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 6 22 28 22 6 11 60 13 18
2017 PM-01 0 7 21 36 21 7 7 67 8 14
2014 PM 0 17 17 25 25 17 0 60 20 12
2014 PM-01 0 10 20 20 30 20 0 63 13 10
2011 PM 11 11 16 26 26 5 5 59 24 19
2011 PM-01 8 8 15 23 31 8 8 64 18 13
2008 PM 12 12 18 26 15 6 12 50 29 34
2008 PM-01 8 15 15 27 15 8 12 52 29 26

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 6 39 28 17 0 6 47 12 18
2017 PM-01 0 7 36 36 14 0 7 54 8 14
2014 PM 0 8 8 50 25 0 8 82 9 12
2014 PM-01 0 10 10 40 30 0 10 78 11 10
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 61 22 6 0 6 0 6 88 6 18
2017 PM-01 64 14 7 0 7 0 7 85 8 14
2014 PM 83 0 8 0 0 0 8 91 0 12
2014 PM-01 80 0 10 0 0 0 10 89 0 10
2011 PM 55 35 5 0 0 0 5 95 0 20
2011 PM-01 57 36 0 0 0 0 7 100 0 14
2008 PM 71 18 3 3 0 0 6 94 3 34
2008 PM-01 65 23 4 4 0 0 4 92 4 26

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 28 11 6 6 11 11 71 14 18
2017 PM-01 21 29 14 7 0 14 14 70 10 14
2014 PM 50 17 8 17 0 8 0 73 18 12
2014 PM-01 50 10 10 20 0 10 0 67 22 10

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 56 22 17 6 0 0 0 78 6 18
2017 PM-01 50 29 14 7 0 0 0 79 7 14
2014 PM 58 33 0 8 0 0 0 92 8 12
2014 PM-01 60 30 0 10 0 0 0 90 10 10

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 39 6 22 6 0 0 67 28 18
2017 PM-01 29 43 7 14 7 0 0 71 21 14
2014 PM 58 17 8 17 0 0 0 75 17 12
2014 PM-01 60 10 10 20 0 0 0 70 20 10
2011 PM 45 15 20 15 5 0 0 60 20 20
2011 PM-01 36 14 21 21 7 0 0 50 29 14
2008 PM 35 32 15 15 0 3 0 70 15 34
2008 PM-01 27 35 19 15 0 4 0 64 16 26

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 17 22 33 11 0 0 33 44 18
2017 PM-01 14 21 29 21 14 0 0 36 36 14
2014 PM 58 8 0 0 25 8 0 73 27 12
2014 PM-01 50 10 0 0 30 10 0 67 33 10
2011 PM 30 20 15 5 25 5 0 53 32 20
2011 PM-01 21 29 14 0 36 0 0 50 36 14
2008 PM 41 21 12 18 9 0 0 62 26 34
2008 PM-01 27 27 15 23 8 0 0 54 31 26

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 11 11 28 11 28 0 31 54 18
2017 PM-01 14 14 14 21 7 29 0 40 40 14
2014 PM 42 17 8 8 8 17 0 70 20 12
2014 PM-01 40 10 10 10 10 20 0 63 25 10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 78 17 0 6 0 0 0 94 6 18
2017 PM-01 86 7 0 7 0 0 0 93 7 14
2014 PM 75 17 0 8 0 0 0 92 8 12
2014 PM-01 70 20 0 10 0 0 0 90 10 10
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 22 22 0 0 0 6 76 0 18
2017 PM-01 43 21 29 0 0 0 7 69 0 14
2014 PM 58 25 8 8 0 0 0 83 8 12
2014 PM-01 50 30 10 10 0 0 0 80 10 10
2011 PM 45 35 5 0 15 0 0 80 15 20
2011 PM-01 50 36 7 0 7 0 0 86 7 14
2008 PM 32 38 24 3 3 0 0 71 6 34
2008 PM-01 35 31 27 4 4 0 0 65 8 26

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 33 11 0 6 0 0 83 6 18
2017 PM-01 43 36 14 0 7 0 0 79 7 14
2014 PM 58 33 0 0 8 0 0 92 8 12
2014 PM-01 50 40 0 0 10 0 0 90 10 10
2011 PM 35 40 5 5 10 5 0 79 16 20
2011 PM-01 43 36 7 7 0 7 0 85 8 14
2008 PM 44 29 21 3 3 0 0 74 6 34
2008 PM-01 42 31 19 4 4 0 0 73 8 26

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 39 17 6 0 0 0 78 6 18
2017 PM-01 29 43 21 7 0 0 0 71 7 14
2014 PM 58 33 0 8 0 0 0 92 8 12
2014 PM-01 60 30 0 10 0 0 0 90 10 10
2011 PM 25 50 0 15 10 0 0 75 25 20
2011 PM-01 29 57 0 14 0 0 0 86 14 14
2008 PM 47 35 9 6 0 3 0 85 6 34
2008 PM-01 46 31 12 8 0 4 0 80 8 26

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 78 6 0 0 11 0 6 88 12 18
2017 PM-01 71 7 0 0 14 0 7 85 15 14
2014 PM 92 0 0 0 0 0 8 100 0 12
2014 PM-01 90 0 0 0 0 0 10 100 0 10
2011 PM 65 25 0 5 0 0 5 95 5 20
2011 PM-01 71 14 0 7 0 0 7 92 8 14
2008 PM 85 6 0 3 0 3 3 97 3 34
2008 PM-01 81 8 0 4 0 4 4 96 4 26

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 56 33 0 0 0 0 11 100 0 18
2017 PM-01 43 43 0 0 0 0 14 100 0 14
2014 PM 67 17 0 8 0 0 8 91 9 12
2014 PM-01 60 20 0 10 0 0 10 89 11 10
2011 PM 40 45 10 0 5 0 0 85 5 20
2011 PM-01 50 43 0 0 7 0 0 93 7 14

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 61 22 6 6 6 0 0 83 11 18
2017 PM-01 50 29 7 7 7 0 0 79 14 14

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 61 28 0 6 6 0 0 89 11 18
2017 PM-01 50 36 0 7 7 0 0 86 14 14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 56 28 6 6 6 0 0 83 11 18
2017 PM-01 43 36 7 7 7 0 0 79 14 14
2014 PM 75 8 17 0 0 0 0 83 0 12
2014 PM-01 70 10 20 0 0 0 0 80 0 10
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 28 17 11 11 0 0 61 22 18
2017 PM-01 29 36 14 14 7 0 0 64 21 14
2014 PM 33 25 17 17 0 8 0 64 18 12
2014 PM-01 30 20 20 20 0 10 0 56 22 10
2011 PM 30 25 15 10 5 15 0 65 18 20
2011 PM-01 21 36 7 14 7 14 0 67 25 14

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 39 6 6 11 0 0 78 17 18
2017 PM-01 36 43 7 7 7 0 0 79 14 14
2014 PM 42 25 8 17 0 8 0 73 18 12
2014 PM-01 40 20 10 20 0 10 0 67 22 10
2011 PM 35 25 10 15 10 5 0 63 26 20
2011 PM-01 36 36 0 14 14 0 0 71 29 14
2008 PM 29 29 29 6 3 3 0 61 9 34
2008 PM-01 23 38 27 8 4 0 0 62 12 26

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 50 6 11 0 0 0 83 11 18
2017 PM-01 29 57 7 7 0 0 0 86 7 14
2014 PM 17 50 17 8 0 8 0 73 9 12
2014 PM-01 10 50 20 10 0 10 0 67 11 10
2011 PM 15 40 10 10 5 20 0 69 19 20
2011 PM-01 7 43 7 14 7 21 0 64 27 14
2008 PM 24 26 21 15 3 12 0 57 20 34
2008 PM-01 15 35 23 8 4 15 0 59 14 26

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 44 17 6 6 0 0 72 11 18
2017 PM-01 29 43 14 7 7 0 0 71 14 14
2014 PM 33 42 17 8 0 0 0 75 8 12
2014 PM-01 30 40 20 10 0 0 0 70 10 10
2011 PM 26 21 16 5 11 21 0 60 20 19
2011 PM-01 29 21 7 7 14 21 0 64 27 14
2008 PM 15 32 24 15 0 15 0 55 17 34
2008 PM-01 8 38 27 12 0 15 0 55 14 26

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 33 33 0 11 0 0 56 11 18
2017 PM-01 21 29 43 0 7 0 0 50 7 14
2014 PM 33 42 8 17 0 0 0 75 17 12
2014 PM-01 30 40 10 20 0 0 0 70 20 10
2011 PM 25 25 15 15 15 5 0 53 32 20
2011 PM-01 21 21 21 14 14 7 0 46 31 14
2008 PM 12 47 9 26 3 3 0 61 30 34
2008 PM-01 8 50 12 27 0 4 0 60 28 26
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 44 11 6 0 0 0 83 6 18
2017 PM-01 36 50 7 7 0 0 0 86 7 14
2014 PM 42 58 0 0 0 0 0 100 0 12
2014 PM-01 40 60 0 0 0 0 0 100 0 10
2011 PM 45 45 5 5 0 0 0 90 5 20
2011 PM-01 43 43 7 7 0 0 0 86 7 14

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 39 6 0 0 6 0 94 0 18
2017 PM-01 43 43 7 0 0 7 0 92 0 14
2014 PM 58 42 0 0 0 0 0 100 0 12
2014 PM-01 60 40 0 0 0 0 0 100 0 10
2011 PM 60 20 10 0 0 10 0 89 0 20
2011 PM-01 64 14 14 0 0 7 0 85 0 14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 39 22 6 0 0 6 71 6 18
2017 PM-01 29 43 29 0 0 0 0 71 0 14
2014 PM 50 42 8 0 0 0 0 92 0 12
2014 PM-01 50 40 10 0 0 0 0 90 0 10
2011 PM 55 20 10 10 0 5 0 79 11 20
2011 PM-01 50 21 7 14 0 7 0 77 15 14
2008 PM 47 29 9 0 6 9 0 84 6 34
2008 PM-01 42 35 8 0 4 12 0 87 4 26

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 17 22 6 11 0 0 61 17 18
2017 PM-01 43 14 21 7 14 0 0 57 21 14
2014 PM 25 50 25 0 0 0 0 75 0 12
2014 PM-01 20 50 30 0 0 0 0 70 0 10
2011 PM 20 15 15 10 20 20 0 44 38 20
2011 PM-01 14 21 21 7 14 21 0 45 27 14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 28 17 6 6 17 6 64 14 18
2017 PM-01 29 29 21 0 7 7 7 67 8 14
2014 PM 42 25 8 17 0 8 0 73 18 12
2014 PM-01 40 20 10 20 0 10 0 67 22 10
2011 PM 20 15 25 10 15 10 5 41 29 20
2011 PM-01 14 21 14 14 14 14 7 45 36 14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 28 6 0 6 0 11 88 6 18
2017 PM-01 43 29 7 0 7 0 14 83 8 14
2014 PM 58 25 8 0 0 0 8 91 0 12
2014 PM-01 50 30 10 0 0 0 10 89 0 10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 28 17 6 0 0 0 78 6 18
2017 PM-01 50 29 14 7 0 0 0 79 7 14
2014 PM 67 8 0 8 0 0 17 90 10 12
2014 PM-01 60 10 0 10 0 0 20 88 13 10
2011 PM 75 20 5 0 0 0 0 95 0 20
2011 PM-01 71 21 7 0 0 0 0 93 0 14
2008 PM 74 18 3 0 0 0 6 97 0 34
2008 PM-01 73 15 4 0 0 0 8 96 0 26

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 28 6 22 17 0 0 56 39 18
2017 PM-01 29 21 7 21 21 0 0 50 43 14
2014 PM 42 25 17 8 8 0 0 67 17 12
2014 PM-01 40 20 20 10 10 0 0 60 20 10
2011 PM 30 35 5 10 15 5 0 68 26 20
2011 PM-01 21 29 7 14 21 7 0 54 38 14
2008 PM 15 50 15 9 12 0 0 65 21 34
2008 PM-01 12 54 15 12 8 0 0 65 19 26

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 39 6 11 28 6 0 53 41 18
2017 PM-01 7 36 7 14 29 7 0 46 46 14
2014 PM 42 17 25 0 17 0 0 58 17 12
2014 PM-01 40 20 20 0 20 0 0 60 20 10
2011 PM 16 21 21 11 32 0 0 37 42 19
2011 PM-01 14 14 21 14 36 0 0 29 50 14
2008 PM 12 41 12 12 15 9 0 58 29 34
2008 PM-01 12 38 12 12 15 12 0 57 30 26

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 33 28 11 0 0 0 61 11 18
2017 PM-01 21 29 36 14 0 0 0 50 14 14

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 56 28 6 6 6 0 0 83 11 18
2017 PM-01 57 21 7 7 7 0 0 79 14 14
2014 PM 58 33 0 0 0 8 0 100 0 12
2014 PM-01 50 40 0 0 0 10 0 100 0 10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 61 28 11 0 0 0 0 89 0 18
2017 PM-01 57 36 7 0 0 0 0 93 0 14
2014 PM 67 33 0 0 0 0 0 100 0 12
2014 PM-01 60 40 0 0 0 0 0 100 0 10
2011 PM 35 45 5 5 5 5 0 84 11 20
2011 PM-01 29 50 7 7 7 0 0 79 14 14

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 33 6 11 0 0 0 83 11 18
2017 PM-01 43 43 7 7 0 0 0 86 7 14
2014 PM 67 25 8 0 0 0 0 92 0 12
2014 PM-01 60 30 10 0 0 0 0 90 0 10
2011 PM 40 30 10 10 5 5 0 74 16 20
2011 PM-01 36 36 7 14 7 0 0 71 21 14
2008 PM 41 44 12 3 0 0 0 85 3 34
2008 PM-01 35 54 12 0 0 0 0 88 0 26

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 39 11 0 0 0 0 89 0 18
2017 PM-01 43 43 14 0 0 0 0 86 0 14
2014 PM 67 33 0 0 0 0 0 100 0 12
2014 PM-01 60 40 0 0 0 0 0 100 0 10
2011 PM 45 35 5 5 10 0 0 80 15 20
2011 PM-01 36 43 0 7 14 0 0 79 21 14

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 50 6 6 0 0 0 89 6 18
2017 PM-01 36 57 7 0 0 0 0 93 0 14
2014 PM 67 25 8 0 0 0 0 92 0 12
2014 PM-01 60 30 10 0 0 0 0 90 0 10
2011 PM 45 35 10 0 10 0 0 80 10 20
2011 PM-01 36 43 7 0 14 0 0 79 14 14
2008 PM 35 50 12 3 0 0 0 85 3 34
2008 PM-01 35 54 12 0 0 0 0 88 0 26

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 33 6 6 6 6 0 82 12 18
2017 PM-01 43 36 7 7 7 0 0 79 14 14
2014 PM 50 17 33 0 0 0 0 67 0 12
2014 PM-01 50 20 30 0 0 0 0 70 0 10
2011 PM 40 25 15 5 10 5 0 68 16 20
2011 PM-01 29 21 21 7 14 7 0 54 23 14
2008 PM 24 47 12 9 3 6 0 75 13 34
2008 PM-01 15 50 15 12 4 4 0 68 16 26
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PM 22 33 44 18
2017 PM-01 29 36 36 14
2014 PM 17 58 25 12
2014 PM-01 20 60 20 10
2011 PM 40 30 30 20
2011 PM-01 21 36 43 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 22 11 0 6 28 22 67 11 18
2017 PM-01 7 29 7 0 7 29 21 71 14 14
2014 PM 33 17 8 0 0 33 8 86 0 12
2014 PM-01 30 10 10 0 0 40 10 80 0 10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 28 11 0 6 17 0 80 7 18
2017 PM-01 29 29 14 0 7 21 0 73 9 14
2014 PM 50 17 17 0 0 17 0 80 0 12
2014 PM-01 50 10 20 0 0 20 0 75 0 10
2011 PM 55 30 10 0 5 0 0 85 5 20
2011 PM-01 57 29 7 0 7 0 0 86 7 14
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 50 11 11 11 0 0 67 22 18
2017 PM-01 21 43 14 14 7 0 0 64 21 14
2014 PM 17 50 8 25 0 0 0 67 25 12
2014 PM-01 20 40 10 30 0 0 0 60 30 10
2011 PM 35 45 20 0 0 0 0 80 0 20
2011 PM-01 36 43 21 0 0 0 0 79 0 14
2008 PM 26 35 18 15 0 6 0 66 16 34
2008 PM-01 23 35 15 19 0 8 0 63 21 26

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 0 22 17 6 11 39 6 40 30 18
2017 PM-01 0 29 21 0 14 36 0 44 22 14
2014 PM 0 42 17 8 8 17 8 56 22 12
2014 PM-01 0 40 10 10 10 20 10 57 29 10
2011 PM 10 25 15 5 10 35 0 54 23 20
2011 PM-01 0 29 14 7 14 36 0 44 33 14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 56 0 0 0 17 0 100 0 18
2017 PM-01 14 64 0 0 0 21 0 100 0 14
2014 PM 33 33 17 8 0 8 0 73 9 12
2014 PM-01 30 30 20 10 0 10 0 67 11 10
2011 PM 40 20 10 5 0 25 0 80 7 20
2011 PM-01 36 21 14 0 0 29 0 80 0 14
2008 PM 24 44 9 0 6 18 0 82 7 34
2008 PM-01 19 42 12 0 4 23 0 80 5 26

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 39 17 0 0 17 0 80 0 18
2017 PM-01 14 50 14 0 0 21 0 82 0 14
2014 PM 33 50 8 0 8 0 0 83 8 12
2014 PM-01 30 50 10 0 10 0 0 80 10 10
2011 PM 35 15 20 0 0 30 0 71 0 20
2011 PM-01 29 14 21 0 0 36 0 67 0 14
2008 PM 35 21 26 3 0 15 0 66 3 34
2008 PM-01 27 27 23 4 0 19 0 67 5 26
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 0 11 6 6 39 17 50 25 18
2017 PM-01 21 0 14 0 7 43 14 50 17 14
2014 PM 50 8 17 0 0 25 0 78 0 12
2014 PM-01 40 10 20 0 0 30 0 71 0 10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 11 11 6 6 22 0 71 14 18
2017 PM-01 36 14 14 0 7 29 0 70 10 14
2014 PM 58 17 17 0 0 8 0 82 0 12
2014 PM-01 50 20 20 0 0 10 0 78 0 10
2011 PM 50 15 25 0 5 5 0 68 5 20
2011 PM-01 50 14 29 0 7 0 0 64 7 14
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 56 6 22 6 11 0 0 61 17 18
2017 PM-01 57 7 21 0 14 0 0 64 14 14

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 39 11 11 0 0 0 78 11 18
2017 PM-01 36 43 14 7 0 0 0 79 7 14

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 61 17 11 11 0 0 0 78 11 18
2017 PM-01 64 14 14 7 0 0 0 79 7 14

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 28 11 6 11 0 0 72 17 18
2017 PM-01 50 29 7 7 7 0 0 79 14 14

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 67 6 11 17 0 0 0 72 17 18
2017 PM-01 71 7 14 7 0 0 0 79 7 14

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 22 6 22 0 0 0 72 22 18
2017 PM-01 50 29 7 14 0 0 0 79 14 14

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 22 22 11 0 0 6 65 12 18
2017 PM-01 43 14 29 7 0 0 7 62 8 14

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 17 6 17 6 6 0 71 24 18
2017 PM-01 43 21 7 21 0 7 0 69 23 14

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 28 17 17 6 6 0 59 24 18
2017 PM-01 29 21 21 21 0 7 0 54 23 14

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 33 17 11 6 6 0 65 18 18
2017 PM-01 29 29 21 7 7 7 0 62 15 14

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 56 22 17 6 0 0 0 78 6 18
2017 PM-01 57 14 21 7 0 0 0 71 7 14

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 61 17 6 6 6 0 6 82 12 18
2017 PM-01 64 14 0 7 7 0 7 85 15 14

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 39 11 0 6 0 6 82 6 18
2017 PM-01 43 36 7 0 7 0 7 85 8 14

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 33 11 0 6 0 6 82 6 18
2017 PM-01 43 29 14 0 7 0 7 77 8 14

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 22 6 0 6 0 22 86 7 18
2017 PM-01 50 14 0 0 7 0 29 90 10 14

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 39 6 0 6 0 6 88 6 18
2017 PM-01 50 29 7 0 7 0 7 85 8 14

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 17 6 11 22 0 6 59 35 18
2017 PM-01 36 14 0 14 29 0 7 54 46 14

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 33 6 6 0 0 6 88 6 18
2017 PM-01 43 36 7 7 0 0 7 85 8 14

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 22 39 0 0 0 0 61 0 18
2017 PM-01 36 21 43 0 0 0 0 57 0 14

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 6 11 39 39 0 0 78 11 18
2017 PM-01 0 7 14 36 43 0 0 79 7 14

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 33 39 6 6 11 0 44 13 18
2017 PM-01 0 36 43 7 7 7 0 38 15 14

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 22 28 6 0 6 0 65 6 18
2017 PM-01 36 21 29 7 0 7 0 62 8 14
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 33 17 11 17 0 0 22 78 18
2017 PM-01 29 29 21 14 7 0 0 29 71 14

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 14 14
2017 PM-01 20 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 21 14
2017 PM-01 30 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 0 14
2017 PM-01 0 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PM 36 14
2017 PM-01 40 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PM 0 14
2017 PM-01 0 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PM 50 14
2017 PM-01 40 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PM 7 64 7 0 7 14 14
2017 PM-01 10 70 10 0 0 10 10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 21 7 29 14 0 0 50 43 14
2017 PM-01 20 30 10 30 10 0 0 50 40 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 29 0 7 21 0 29 60 40 14
2017 PM-01 10 40 0 10 10 0 30 71 29 10
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