2017 Public Service Employee Survey Results for Statistics Canada by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 45 4 10 4 0 0 82 14 2675
2017 First official language - French 37 46 5 8 4 0 0 83 12 1528
2014 First official language - English 38 45 4 10 3 0 0 83 13 2420
2014 First official language - French 37 47 7 7 2 0 0 84 9 1496
2011 First official language - English 45 43 3 7 2 0 0 88 9 2721
2011 First official language - French 51 38 5 5 1 0 0 89 6 1723
2008 First official language - English 50 39 3 6 2 0 0 89 8 2897
2008 First official language - French 54 38 3 3 1 0 0 92 4 1921

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 82 14 2 1 0 0 0 97 1 2675
2017 First official language - French 46 37 8 7 2 1 0 84 8 1531
2014 First official language - English 82 14 2 1 1 0 1 96 2 2421
2014 First official language - French 47 37 7 5 2 1 1 85 8 1495
2011 First official language - English 83 14 2 1 0 0 0 97 1 2715
2011 First official language - French 55 32 6 5 2 0 0 87 7 1716
2008 First official language - English 85 12 1 1 1 0 0 97 1 2891
2008 First official language - French 53 31 6 7 2 0 1 84 9 1917

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 75 19 2 3 1 0 0 94 4 2673
2017 First official language - French 33 30 13 17 6 0 0 64 23 1531
2014 First official language - English 70 22 3 3 1 0 0 92 4 2420
2014 First official language - French 32 31 13 18 6 0 0 63 23 1495
2011 First official language - English 71 20 4 4 1 0 1 92 5 2721
2011 First official language - French 34 29 12 18 5 0 1 64 24 1718
2008 First official language - English 75 17 2 3 2 0 0 93 5 2891
2008 First official language - French 37 28 12 17 6 0 0 65 23 1921

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 34 7 10 5 0 0 78 15 2675
2017 First official language - French 41 39 9 6 5 0 0 80 11 1530
2014 First official language - English 49 32 6 8 4 0 0 82 12 2419
2014 First official language - French 41 41 9 5 3 0 0 83 8 1494
2011 First official language - English 46 37 7 6 3 0 0 84 9 2708
2011 First official language - French 46 40 8 5 2 0 0 86 7 1718

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 40 11 13 6 0 1 71 19 2673
2017 First official language - French 32 43 12 8 3 0 1 76 12 1531
2014 First official language - English 31 40 12 12 5 0 1 71 17 2417
2014 First official language - French 30 44 14 8 3 0 1 75 11 1493
2011 First official language - English 32 39 13 9 5 0 2 73 14 2716
2011 First official language - French 33 42 13 7 3 0 2 77 10 1723
2008 First official language - English 32 39 13 10 4 0 1 72 14 2894
2008 First official language - French 31 42 15 8 3 0 2 74 11 1923

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 39 9 8 3 0 0 80 11 2672
2017 First official language - French 39 43 10 6 2 0 0 82 8 1531
2014 First official language - English 34 42 12 8 4 0 0 76 12 2424
2014 First official language - French 33 46 13 5 2 0 0 79 7 1494
2011 First official language - English 38 40 11 7 4 0 0 78 10 2718
2011 First official language - French 39 41 13 5 2 0 0 80 7 1719
2008 First official language - English 35 41 10 9 5 0 0 76 14 2895
2008 First official language - French 38 41 13 6 2 0 0 79 8 1920

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 39 7 6 3 0 0 84 9 2670
2017 First official language - French 42 42 9 5 2 0 0 84 7 1530
2014 First official language - English 39 41 9 8 3 0 0 80 11 2419
2014 First official language - French 37 46 9 5 2 0 0 84 7 1496
2011 First official language - English 40 41 9 6 4 0 0 81 10 2714
2011 First official language - French 39 43 10 4 3 0 0 83 7 1723
2008 First official language - English 38 43 8 6 4 0 0 81 11 2894
2008 First official language - French 38 45 9 5 3 0 0 83 8 1925

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 32 7 5 1 0 0 86 6 2668
2017 First official language - French 51 37 7 4 1 0 0 89 5 1527
2014 First official language - English 50 35 8 4 2 1 0 86 6 2418
2014 First official language - French 43 42 10 4 1 0 0 86 4 1496

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 31 8 7 3 0 0 82 10 2671
2017 First official language - French 45 34 10 6 2 0 2 81 8 1531
2014 First official language - English 47 33 10 5 3 1 1 81 9 2419
2014 First official language - French 41 37 12 4 3 1 3 81 6 1493
2011 First official language - English 49 33 8 5 3 1 1 84 8 2718
2011 First official language - French 45 36 11 4 2 0 2 83 6 1723

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 20 13 11 10 4 16 58 26 2669
2017 First official language - French 29 25 12 8 7 3 17 67 18 1530
2014 First official language - English 25 20 15 10 9 4 17 56 25 2419
2014 First official language - French 28 27 11 8 7 3 16 68 18 1495
2011 First official language - English 26 21 13 11 10 3 16 59 26 2719
2011 First official language - French 31 21 11 9 7 2 20 66 20 1726
2008 First official language - English 28 21 11 12 10 3 13 60 27 2894
2008 First official language - French 34 23 10 9 6 2 16 69 18 1921

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 43 10 7 4 0 0 80 10 2671
2017 First official language - French 34 48 10 5 2 0 0 83 7 1530
2014 First official language - English 29 46 12 9 4 0 0 76 12 2424
2014 First official language - French 30 49 13 6 2 0 0 79 8 1496
2011 First official language - English 34 43 12 7 4 0 0 77 11 2709
2011 First official language - French 36 43 13 5 2 0 0 79 7 1726
2008 First official language - English 34 41 12 7 5 0 0 76 13 2877
2008 First official language - French 37 42 12 6 2 0 0 79 9 1914

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 37 13 11 7 0 0 70 17 2671
2017 First official language - French 32 40 15 9 4 0 0 72 13 1529
2014 First official language - English 28 39 15 11 6 0 0 68 17 2422
2014 First official language - French 26 43 17 9 4 0 0 69 13 1495
2011 First official language - English 26 43 13 10 7 1 0 70 17 2716
2011 First official language - French 27 42 17 10 3 1 0 70 14 1724

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 42 10 9 3 0 0 78 12 2667
2017 First official language - French 34 46 11 6 2 0 0 81 8 1531

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 39 7 3 2 0 0 87 6 2668
2017 First official language - French 44 43 8 3 2 0 0 88 5 1526
2014 First official language - English 46 40 9 4 2 0 0 86 5 2422
2014 First official language - French 40 47 9 3 1 1 0 87 3 1494
2011 First official language - English 45 42 8 4 1 1 0 87 5 2719
2011 First official language - French 40 44 10 3 1 1 0 86 4 1724
2008 First official language - English 48 38 7 4 2 0 0 87 6 2892
2008 First official language - French 43 42 9 3 1 1 0 86 4 1919

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 38 11 9 6 0 0 74 15 2668
2017 First official language - French 32 44 13 6 4 0 0 76 10 1526

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 35 9 3 1 0 0 87 4 2672
2017 First official language - French 49 41 7 2 1 0 0 90 3 1529
2014 First official language - English 58 30 9 2 1 0 0 88 3 2419
2014 First official language - French 50 39 8 1 1 0 0 89 2 1496
2011 First official language - English 57 32 7 2 1 0 0 89 3 2719
2011 First official language - French 53 36 8 2 1 0 0 90 2 1722

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 39 10 8 4 0 0 78 12 2671
2017 First official language - French 34 43 12 7 3 0 0 78 11 1530
2014 First official language - English 30 43 12 10 4 1 0 73 15 2420
2014 First official language - French 25 47 15 9 3 0 1 72 12 1496
2011 First official language - English 33 42 11 8 4 1 0 76 13 2713
2011 First official language - French 31 42 14 7 4 0 1 75 11 1721

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 36 11 6 4 0 0 79 10 2668
2017 First official language - French 41 38 11 6 3 0 0 80 9 1525
2014 First official language - English 37 37 13 8 4 0 0 75 12 2421
2014 First official language - French 34 43 14 6 3 0 0 77 9 1494

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 37 12 7 4 0 1 77 11 2667
2017 First official language - French 36 43 11 5 2 0 1 81 8 1526
2014 First official language - English 36 39 13 8 3 1 0 75 11 2422
2014 First official language - French 31 44 16 5 2 0 0 76 8 1496
2011 First official language - English 40 39 10 6 2 1 1 82 8 2711
2011 First official language - French 37 44 11 5 1 1 1 82 6 1718

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 39 10 6 3 0 0 82 9 2668
2017 First official language - French 42 43 9 3 2 0 0 85 5 1528
2014 First official language - English 38 41 11 7 3 0 0 80 9 2423
2014 First official language - French 36 46 12 4 1 0 0 82 5 1494
2011 First official language - English 39 44 9 5 3 0 0 83 8 2723
2011 First official language - French 40 44 10 4 1 0 0 85 5 1725
2008 First official language - English 41 41 8 6 3 0 0 83 9 2889
2008 First official language - French 42 43 10 4 2 0 0 85 5 1918

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 35 11 5 2 0 1 81 8 2677
2017 First official language - French 45 34 11 6 3 0 1 80 9 1532
2014 First official language - English 45 34 13 5 3 0 0 80 7 2424
2014 First official language - French 44 35 13 5 2 0 0 80 7 1495
2011 First official language - English 40 37 15 5 3 0 0 77 8 2718
2011 First official language - French 38 37 14 6 4 0 0 76 10 1724
2008 First official language - English 37 37 17 6 3 0 1 75 8 2892
2008 First official language - French 38 38 14 6 3 0 0 76 10 1922

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 17 36 23 13 1 3 38 25 2655
2017 First official language - French 6 20 35 23 12 1 4 36 28 1525
2014 First official language - English 6 19 37 24 11 1 3 36 25 2416
2014 First official language - French 6 25 38 21 7 1 2 29 31 1494
2011 First official language - English 7 20 36 22 11 1 3 34 28 2713
2011 First official language - French 8 24 35 20 9 1 3 31 33 1723
2008 First official language - English 5 17 37 25 12 1 3 39 23 2889
2008 First official language - French 6 23 35 23 9 1 3 34 30 1923

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 5 9 24 30 24 3 5 59 15 2643
2017 First official language - French 3 9 24 31 22 4 6 59 14 1522
2014 First official language - English 5 13 28 28 19 3 4 51 19 2409
2014 First official language - French 3 12 29 31 15 5 5 52 16 1489
2011 First official language - English 6 14 24 28 19 3 5 52 21 2711
2011 First official language - French 5 13 26 28 17 4 6 51 21 1715
2008 First official language - English 4 10 21 32 25 3 5 62 15 2882
2008 First official language - French 3 10 21 32 25 4 5 62 15 1918

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 16 31 22 15 3 5 40 26 2647
2017 First official language - French 9 21 31 18 11 3 6 32 33 1524
2014 First official language - English 11 20 30 20 12 2 5 35 33 2418
2014 First official language - French 13 27 33 14 6 3 4 21 43 1487
2011 First official language - English 11 18 30 20 12 3 5 35 32 2710
2011 First official language - French 12 26 30 15 9 3 5 26 41 1718
2008 First official language - English 8 16 30 24 14 3 5 41 26 2885
2008 First official language - French 7 19 33 22 11 4 5 36 28 1920

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 9 30 32 20 1 4 55 14 2647
2017 First official language - French 4 13 34 27 17 1 4 47 18 1513
2014 First official language - English 4 10 30 33 19 1 3 54 15 2406
2014 First official language - French 5 15 36 29 12 1 2 42 21 1490
2011 First official language - English 4 10 30 32 19 1 4 54 14 2710
2011 First official language - French 5 15 35 26 13 2 4 41 21 1716
2008 First official language - English 3 9 30 34 20 1 3 56 13 2890
2008 First official language - French 4 13 36 27 15 1 4 45 18 1921

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 19 28 19 17 2 5 39 31 2651
2017 First official language - French 9 20 29 19 15 2 6 37 32 1521
2014 First official language - English 13 21 29 18 13 2 3 33 36 2411
2014 First official language - French 11 26 31 16 9 1 4 27 40 1493
2011 First official language - English 11 19 29 20 15 2 5 37 32 2710
2011 First official language - French 10 22 29 20 11 2 6 34 35 1716
2008 First official language - English 10 20 28 21 16 1 4 39 32 2883
2008 First official language - French 9 21 28 22 15 1 4 39 32 1917

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 14 28 23 19 4 6 46 22 2646
2017 First official language - French 8 15 27 25 16 4 6 45 26 1523
2014 First official language - English 6 13 29 26 18 4 5 48 20 2414
2014 First official language - French 6 18 28 27 12 4 5 43 26 1491
2011 First official language - English 7 14 28 23 17 4 8 45 23 2705
2011 First official language - French 7 19 28 23 11 5 7 39 30 1716
2008 First official language - English 8 17 29 21 15 3 6 40 28 2885
2008 First official language - French 10 22 27 20 12 4 6 35 35 1920

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 17 32 20 14 4 5 37 28 2657
2017 First official language - French 8 17 34 20 12 4 5 36 28 1521
2014 First official language - English 10 19 30 21 13 3 4 36 32 2419
2014 First official language - French 7 20 37 19 8 5 4 29 30 1492
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 78 16 3 1 1 0 1 95 2 2671
2017 First official language - French 41 31 10 12 5 0 1 73 17 1531
2014 First official language - English 80 14 3 1 1 0 1 95 2 2424
2014 First official language - French 42 30 9 12 6 0 1 73 18 1495
2011 First official language - English 75 18 3 2 1 0 2 95 2 2710
2011 First official language - French 40 28 10 15 5 0 1 69 20 1720
2008 First official language - English 76 16 3 2 1 0 2 94 3 2888
2008 First official language - French 41 26 9 14 8 0 2 69 22 1921

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 29 10 7 5 5 7 75 13 2672
2017 First official language - French 30 33 13 5 3 7 8 75 10 1528
2014 First official language - English 41 28 11 7 4 5 5 76 12 2422
2014 First official language - French 30 35 14 5 4 5 6 74 10 1496

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 27 7 8 4 1 0 81 12 2673
2017 First official language - French 52 33 7 4 3 1 0 86 7 1530
2014 First official language - English 53 27 7 7 4 1 0 81 11 2425
2014 First official language - French 50 35 8 3 2 1 0 87 5 1496

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 34 10 10 5 2 1 74 15 2670
2017 First official language - French 36 41 12 6 3 1 1 79 9 1527
2014 First official language - English 34 39 10 10 4 3 1 75 14 2421
2014 First official language - French 31 47 12 6 2 2 1 80 8 1495
2011 First official language - English 31 38 12 10 6 3 1 72 16 2720
2011 First official language - French 32 40 13 8 3 3 1 75 12 1723
2008 First official language - English 33 34 11 11 6 4 2 71 18 2892
2008 First official language - French 28 42 13 8 4 3 2 74 12 1921

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 25 13 10 7 13 2 65 20 2672
2017 First official language - French 30 31 13 8 5 12 1 71 14 1528
2014 First official language - English 30 28 13 9 6 13 2 68 17 2421
2014 First official language - French 28 34 16 6 3 10 3 71 11 1494
2011 First official language - English 29 26 14 9 8 12 2 64 19 2714
2011 First official language - French 31 29 14 8 6 10 2 68 16 1721
2008 First official language - English 31 26 13 9 8 11 2 66 19 2891
2008 First official language - French 29 31 15 7 5 10 2 69 14 1922

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 24 15 11 7 21 4 56 24 2672
2017 First official language - French 15 27 16 11 5 20 6 57 21 1530
2014 First official language - English 17 24 17 13 7 18 4 52 26 2421
2014 First official language - French 13 29 19 10 4 19 6 56 19 1495

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 31 6 5 2 0 0 87 7 2671
2017 First official language - French 54 36 5 3 2 0 0 90 5 1527
2014 First official language - English 55 32 6 5 2 0 0 87 7 2421
2014 First official language - French 51 40 6 2 1 0 0 91 4 1495
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 33 9 7 4 0 0 81 10 2668
2017 First official language - French 43 38 9 5 3 1 1 82 8 1531
2014 First official language - English 48 34 9 6 3 0 0 82 9 2425
2014 First official language - French 40 41 10 6 2 0 0 81 8 1498
2011 First official language - English 41 36 10 7 5 1 1 78 12 2720
2011 First official language - French 40 36 13 6 3 1 1 78 9 1719
2008 First official language - English 37 35 11 9 7 1 1 73 17 2894
2008 First official language - French 35 37 14 8 5 0 1 73 13 1922

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 25 8 5 3 2 1 84 8 2670
2017 First official language - French 51 33 9 2 2 2 1 86 5 1531
2014 First official language - English 57 26 9 4 2 2 1 85 6 2424
2014 First official language - French 47 36 9 3 2 2 1 85 5 1498
2011 First official language - English 51 28 9 6 3 2 1 82 9 2718
2011 First official language - French 45 34 11 5 2 3 1 82 7 1722
2008 First official language - English 49 27 10 6 5 3 1 79 11 2895
2008 First official language - French 43 33 12 5 3 2 1 79 9 1925

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 30 7 7 3 1 0 82 10 2672
2017 First official language - French 50 33 9 5 3 0 0 83 8 1529
2014 First official language - English 50 32 8 6 3 1 0 83 9 2424
2014 First official language - French 45 38 9 4 3 1 0 84 7 1497
2011 First official language - English 47 32 8 7 4 1 0 80 12 2711
2011 First official language - French 44 36 10 7 3 0 0 80 9 1723
2008 First official language - English 44 31 9 9 6 1 1 76 15 2894
2008 First official language - French 42 36 11 6 4 0 0 78 11 1924

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 88 9 1 1 0 0 1 98 1 2668
2017 First official language - French 69 18 5 5 3 0 0 88 7 1529
2014 First official language - English 89 9 1 0 0 0 1 98 1 2422
2014 First official language - French 68 19 4 5 3 0 0 87 8 1498
2011 First official language - English 86 10 2 1 0 0 1 97 1 2720
2011 First official language - French 67 18 5 5 3 0 1 86 9 1721
2008 First official language - English 90 7 1 1 1 0 1 98 1 2893
2008 First official language - French 70 15 5 6 4 0 0 85 11 1916

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 20 5 3 2 3 4 90 6 2663
2017 First official language - French 59 24 5 3 2 3 4 89 5 1530
2014 First official language - English 63 19 5 2 2 3 5 89 5 2423
2014 First official language - French 54 27 6 3 2 3 5 89 5 1497
2011 First official language - English 58 24 6 3 3 2 4 87 6 2715
2011 First official language - French 52 26 6 4 3 2 5 85 8 1724

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 63 23 7 4 3 1 0 86 7 2664
2017 First official language - French 59 29 6 3 3 1 0 89 5 1532

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 22 9 3 2 2 0 86 6 2668
2017 First official language - French 59 26 8 2 3 1 0 86 5 1532

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 24 7 6 3 0 0 84 9 2662
2017 First official language - French 54 31 8 3 3 0 0 85 7 1530
2014 First official language - English 58 26 7 5 3 0 0 85 8 2423
2014 First official language - French 50 34 8 4 3 0 0 85 7 1496
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 31 11 7 3 4 10 75 12 906
2017 First official language - French 28 39 11 7 2 3 11 77 10 632
2014 First official language - English 32 32 14 8 2 3 9 74 11 771
2014 First official language - French 25 39 15 6 2 5 9 74 9 634

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 30 11 6 4 9 0 77 11 2670
2017 First official language - French 34 38 13 5 2 7 0 78 8 1530
2014 First official language - English 36 31 13 6 3 11 1 76 9 2421
2014 First official language - French 27 42 14 4 1 11 1 77 6 1497
2011 First official language - English 30 29 17 7 4 11 1 68 13 2711
2011 First official language - French 26 35 18 5 3 13 1 70 9 1716

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 32 14 9 5 3 0 71 15 2670
2017 First official language - French 31 40 15 7 4 2 0 73 11 1529
2014 First official language - English 31 34 14 11 5 4 0 68 17 2422
2014 First official language - French 24 39 22 8 3 3 0 66 11 1495
2011 First official language - English 26 34 17 11 7 4 1 63 19 2708
2011 First official language - French 24 39 20 9 5 4 0 65 14 1717
2008 First official language - English 31 36 15 9 5 4 1 70 15 2894
2008 First official language - French 26 39 19 6 4 4 0 68 11 1923

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 32 15 12 5 8 0 64 19 2664
2017 First official language - French 22 39 20 9 4 7 0 66 13 1528
2014 First official language - English 23 32 17 12 5 10 0 62 20 2419
2014 First official language - French 18 36 25 9 3 9 0 59 13 1495
2011 First official language - English 17 33 19 13 7 11 0 57 22 2719
2011 First official language - French 15 38 21 10 4 11 0 60 16 1722
2008 First official language - English 17 36 17 13 5 11 1 60 20 2890
2008 First official language - French 15 40 22 8 4 10 1 62 13 1918

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 31 12 12 7 7 0 67 20 2672
2017 First official language - French 28 35 17 8 5 6 0 67 15 1532
2014 First official language - English 28 31 15 11 7 7 0 64 20 2421
2014 First official language - French 23 37 22 9 4 6 0 63 13 1497
2011 First official language - English 25 36 14 10 7 7 0 66 18 2712
2011 First official language - French 24 37 19 7 5 7 0 66 14 1725
2008 First official language - English 26 35 15 10 7 8 0 66 18 2889
2008 First official language - French 21 40 18 7 5 9 0 67 13 1921

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 34 13 15 8 5 0 62 25 2669
2017 First official language - French 24 40 18 10 5 3 0 66 15 1529
2014 First official language - English 21 34 17 15 8 5 0 58 24 2421
2014 First official language - French 20 42 22 9 4 4 0 64 14 1494
2011 First official language - English 17 37 16 17 8 5 0 57 26 2719
2011 First official language - French 18 42 18 12 5 3 0 63 18 1716
2008 First official language - English 21 38 13 16 7 4 0 62 24 2894
2008 First official language - French 19 46 18 10 5 3 0 67 15 1922
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 42 11 6 2 2 0 80 8 2669
2017 First official language - French 31 47 14 6 1 1 0 79 7 1528
2014 First official language - English 35 41 13 7 2 2 0 78 9 2423
2014 First official language - French 30 47 16 4 2 1 0 78 6 1497
2011 First official language - English 30 41 15 7 3 3 0 73 11 2715
2011 First official language - French 26 44 17 6 3 3 0 73 9 1712

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 36 10 2 1 4 0 87 3 2662
2017 First official language - French 37 45 11 2 1 4 0 86 3 1529
2014 First official language - English 46 36 9 2 1 5 0 87 3 2419
2014 First official language - French 28 52 11 2 1 5 1 85 3 1494
2011 First official language - English 42 35 12 3 1 6 1 83 4 2711
2011 First official language - French 31 44 13 3 1 8 0 82 4 1714

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 34 11 6 4 4 2 78 11 2665
2017 First official language - French 33 42 12 6 3 3 1 78 10 1527
2014 First official language - English 41 36 10 5 3 4 2 81 9 2423
2014 First official language - French 31 43 13 6 2 3 1 77 9 1498
2011 First official language - English 41 34 10 7 2 4 2 80 10 2709
2011 First official language - French 35 40 11 6 3 5 1 79 10 1719
2008 First official language - English 36 33 11 9 5 5 2 74 14 2895
2008 First official language - French 31 38 13 8 4 4 1 73 13 1927

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 32 18 11 6 6 1 62 18 2665
2017 First official language - French 22 34 22 10 3 7 2 62 14 1525
2014 First official language - English 23 31 20 10 5 9 2 60 17 2421
2014 First official language - French 17 33 23 11 4 10 3 58 16 1498
2011 First official language - English 21 33 21 10 6 7 2 60 17 2711
2011 First official language - French 17 34 22 10 4 11 3 59 15 1716

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 22 17 14 12 13 3 49 31 2667
2017 First official language - French 16 25 19 12 10 14 5 50 27 1529
2014 First official language - English 17 22 18 14 13 13 3 47 32 2420
2014 First official language - French 11 23 21 14 10 16 4 42 31 1499
2011 First official language - English 16 23 19 13 12 13 4 47 31 2713
2011 First official language - French 14 21 19 12 11 17 5 45 30 1717

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 66 23 5 2 1 1 2 92 3 2667
2017 First official language - French 35 34 13 12 4 1 1 71 16 1528
2014 First official language - English 67 22 6 1 1 1 2 92 2 2423
2014 First official language - French 34 35 14 11 4 1 2 71 15 1499

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 75 17 3 1 0 1 2 95 1 2667
2017 First official language - French 50 33 7 5 1 2 1 86 7 1532
2014 First official language - English 77 15 3 1 1 2 2 96 1 2423
2014 First official language - French 50 36 7 3 1 2 1 88 4 1498
2011 First official language - English 77 14 4 1 0 2 3 95 1 2716
2011 First official language - French 52 31 8 4 1 1 2 86 6 1720
2008 First official language - English 80 12 3 0 1 1 3 96 1 2895
2008 First official language - French 54 30 8 4 1 1 1 86 6 1924

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 36 12 12 7 3 0 68 19 2666
2017 First official language - French 31 42 14 7 3 2 0 75 10 1525
2014 First official language - English 29 33 14 13 7 3 1 65 20 2423
2014 First official language - French 28 43 17 8 3 2 0 72 11 1497
2011 First official language - English 31 34 14 10 8 3 1 67 18 2719
2011 First official language - French 32 39 15 7 4 2 1 74 11 1717
2008 First official language - English 32 37 12 10 7 1 1 70 17 2890
2008 First official language - French 31 41 16 7 3 2 0 74 10 1923

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 29 12 14 13 2 2 59 28 2664
2017 First official language - French 28 34 15 11 9 2 2 64 20 1529
2014 First official language - English 21 27 13 17 16 3 3 51 35 2424
2014 First official language - French 20 33 17 15 10 2 3 56 26 1498
2011 First official language - English 19 28 14 16 18 2 2 49 36 2716
2011 First official language - French 20 29 18 15 13 2 3 52 30 1719
2008 First official language - English 21 32 12 16 16 1 2 55 33 2886
2008 First official language - French 22 34 15 14 10 2 2 58 26 1920

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 39 16 8 5 4 1 69 13 2669
2017 First official language - French 27 40 18 7 3 5 1 71 10 1526

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 31 10 2 2 4 1 84 5 2666
2017 First official language - French 46 39 9 1 1 3 0 88 3 1528
2014 First official language - English 55 29 9 2 1 4 0 88 3 2419
2014 First official language - French 45 42 8 1 0 3 0 90 2 1498

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 34 9 4 1 1 0 85 5 2662
2017 First official language - French 48 39 8 2 1 2 0 89 3 1530
2014 First official language - English 51 32 10 3 1 2 0 85 5 2421
2014 First official language - French 42 43 9 2 1 2 0 88 3 1498
2011 First official language - English 40 39 11 4 2 3 0 82 7 2719
2011 First official language - French 38 41 11 3 1 4 0 83 5 1719

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 31 8 3 2 0 0 88 5 2669
2017 First official language - French 53 37 6 1 1 1 0 91 3 1528
2014 First official language - English 55 32 8 3 2 1 0 88 4 2420
2014 First official language - French 48 40 8 2 1 0 0 89 3 1498
2011 First official language - English 46 37 10 4 3 1 0 83 7 2714
2011 First official language - French 44 41 10 3 2 0 0 86 5 1714
2008 First official language - English 45 36 10 5 3 1 0 82 8 2894
2008 First official language - French 41 43 10 3 2 1 0 84 5 1924

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 30 12 6 3 1 0 79 10 2669
2017 First official language - French 49 36 10 3 2 1 0 86 4 1527
2014 First official language - English 39 35 14 8 3 0 0 75 11 2425
2014 First official language - French 39 41 14 4 2 1 0 81 5 1498
2011 First official language - English 41 34 14 7 4 1 0 76 10 2714
2011 First official language - French 42 37 14 3 2 1 0 80 5 1721

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 33 11 6 3 0 0 80 9 2666
2017 First official language - French 45 40 11 2 2 0 0 85 4 1531
2014 First official language - English 39 37 13 8 3 0 0 76 11 2423
2014 First official language - French 37 42 15 4 1 1 0 80 5 1499
2011 First official language - English 40 36 13 7 4 0 0 76 11 2713
2011 First official language - French 38 41 14 4 2 0 0 80 6 1715
2008 First official language - English 43 36 10 7 3 0 0 80 10 2889
2008 First official language - French 41 42 10 5 2 0 0 83 7 1922

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 24 16 10 6 5 0 67 16 2666
2017 First official language - French 42 30 14 7 4 4 0 75 11 1530
2014 First official language - English 36 25 17 11 6 4 0 64 19 2425
2014 First official language - French 36 32 18 7 3 4 0 71 11 1498
2011 First official language - English 39 24 14 10 7 5 1 67 18 2716
2011 First official language - French 39 28 16 6 6 5 0 71 12 1716
2008 First official language - English 38 26 15 10 7 4 1 67 18 2890
2008 First official language - French 37 29 16 7 5 5 0 70 13 1920
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 25 41 34 2673
2017 First official language - French 22 47 30 1530
2014 First official language - English 25 39 36 2425
2014 First official language - French 22 49 29 1499
2011 First official language - English 26 41 33 2721
2011 First official language - French 24 50 26 1720

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 11 46 24 5 9 6 666
2017 First official language - French 16 46 22 1 6 8 346
2014 First official language - English 11 44 24 10 9999 12 586
2014 First official language - French 20 48 20 6 9999 7 322
2011 First official language - English 14 41 23 7 9999 15 700
2011 First official language - French 20 41 25 2 9999 11 400
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 12 88 2671
2017 First official language - French 10 90 1529
2014 First official language - English 12 88 2415
2014 First official language - French 10 90 1498

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 42 314
2017 First official language - French 40 156
2014 First official language - English 49 279
2014 First official language - French 48 153

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 62 314
2017 First official language - French 67 156
2014 First official language - English 59 279
2014 First official language - French 57 153

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 314
2017 First official language - French 11 156
2014 First official language - English 6 279
2014 First official language - French 10 153

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 156
2014 First official language - English 0 279
2014 First official language - French 0 153

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 314
2017 First official language - French 5 156
2014 First official language - French 3 153

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 2 314
2014 First official language - English 3 279

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 314
2017 First official language - French 4 156
2014 First official language - English 4 279
2014 First official language - French 5 153

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 314
2017 First official language - French 28 157
2014 First official language - English 31 280
2014 First official language - French 31 153

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 32 314
2017 First official language - French 39 157
2014 First official language - English 30 280
2014 First official language - French 35 153

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 43 314
2017 First official language - French 40 157
2014 First official language - English 34 280
2014 First official language - French 40 153

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 33 314
2017 First official language - French 32 157
2014 First official language - English 43 280
2014 First official language - French 38 153

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 314
2017 First official language - French 21 157
2014 First official language - English 25 280
2014 First official language - French 21 153

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 50 314
2017 First official language - French 55 157
2014 First official language - English 58 280
2014 First official language - French 64 153

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 26 314
2017 First official language - French 23 157
2014 First official language - English 32 280
2014 First official language - French 32 153

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 157
2014 First official language - English 2 280

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 314
2017 First official language - French 9 157
2014 First official language - English 11 280
2014 First official language - French 6 153

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 314
2017 First official language - French 11 157
2014 First official language - English 11 280
2014 First official language - French 11 153

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 43 314
2017 First official language - French 43 157
2014 First official language - English 38 280
2014 First official language - French 47 153

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 23 314
2017 First official language - French 19 157
2014 First official language - English 23 280
2014 First official language - French 20 153

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 314
2017 First official language - French 10 157
2014 First official language - English 13 280
2014 First official language - French 12 153

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 53 314
2017 First official language - French 62 157
2014 First official language - English 51 280
2014 First official language - French 53 152

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 26 314
2017 First official language - French 30 157
2014 First official language - English 29 280
2014 First official language - French 30 152

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 314
2017 First official language - French 9 157
2014 First official language - English 9 280
2014 First official language - French 10 152

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 314
2017 First official language - French 13 157
2014 First official language - English 11 280
2014 First official language - French 9 152

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 314
2017 First official language - French 8 157
2014 First official language - English 10 280
2014 First official language - French 10 152

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 314
2017 First official language - French 4 157
2014 First official language - English 4 280

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 314
2017 First official language - French 9 157
2014 First official language - English 13 280
2014 First official language - French 18 152

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 314
2017 First official language - French 11 157
2014 First official language - English 10 280
2014 First official language - French 18 152

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 314
2017 First official language - French 19 157
2014 First official language - English 30 280
2014 First official language - French 21 152

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 298
2017 First official language - French 11 150
2014 First official language - English 14 269
2014 First official language - French 18 149

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 298
2017 First official language - French 19 150
2014 First official language - English 20 269
2014 First official language - French 19 149

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 298
2017 First official language - French 7 150
2014 First official language - English 13 269
2014 First official language - French 14 149

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 298
2017 First official language - French 13 150
2014 First official language - English 9 269
2014 First official language - French 12 149

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 298
2017 First official language - French 18 150
2014 First official language - English 11 269
2014 First official language - French 13 149

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 298
2017 First official language - French 10 150
2014 First official language - English 10 269
2014 First official language - French 12 149

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 298
2017 First official language - French 21 150
2014 First official language - English 14 269
2014 First official language - French 17 149

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 298
2017 First official language - French 11 150
2014 First official language - English 10 269
2014 First official language - French 8 149

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 298
2017 First official language - French 12 150
2014 First official language - English 8 269
2014 First official language - French 13 149

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 26 298
2017 First official language - French 28 150
2014 First official language - English 24 269
2014 First official language - French 19 149

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 298
2017 First official language - French 8 150
2014 First official language - English 8 269
2014 First official language - French 8 149

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 298
2017 First official language - French 44 150
2014 First official language - English 46 269
2014 First official language - French 35 149

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 298
2017 First official language - French 39 150
2014 First official language - English 50 269
2014 First official language - French 42 149

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 298
2017 First official language - French 13 150
2014 First official language - English 10 269
2014 First official language - French 10 149

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 95 5 315
2017 First official language - French 96 4 157

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 17 16 4 4 29 9 62 13 2664
2017 First official language - French 21 21 14 3 3 31 8 68 9 1530
2014 First official language - English 20 17 15 4 3 31 10 62 12 2420
2014 First official language - French 16 21 14 4 2 34 9 65 10 1498

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 31 12 4 3 9 2 79 8 2663
2017 First official language - French 38 37 11 2 2 10 1 83 4 1526
2014 First official language - English 37 30 13 4 2 13 2 78 6 2420
2014 First official language - French 29 40 15 2 1 12 2 80 3 1496
2011 First official language - English 46 35 9 3 2 5 0 85 5 2714
2011 First official language - French 42 39 9 3 1 6 0 86 4 1717
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 51 8 6 3 2 2 82 9 2673
2017 First official language - French 21 48 16 8 1 3 3 73 10 1528
2014 First official language - English 26 53 9 5 2 2 3 83 7 2422
2014 First official language - French 17 52 18 7 1 2 3 73 8 1499
2011 First official language - English 27 54 9 4 2 2 2 84 7 2717
2011 First official language - French 21 52 15 5 2 1 3 76 8 1720
2008 First official language - English 27 50 8 7 3 2 2 81 10 2898
2008 First official language - French 22 48 15 8 2 2 3 73 11 1926

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 26 20 5 3 27 6 58 13 2667
2017 First official language - French 13 25 18 4 2 29 9 61 9 1527
2014 First official language - English 11 25 22 6 3 25 9 54 13 2422
2014 First official language - French 8 22 22 5 2 29 10 51 13 1496
2011 First official language - English 10 26 22 6 4 26 6 53 15 2707
2011 First official language - French 11 24 20 5 3 28 9 56 13 1719

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 27 9 2 1 12 3 86 3 2670
2017 First official language - French 43 35 7 1 1 10 3 90 2 1529
2014 First official language - English 43 28 11 2 1 12 4 85 3 2423
2014 First official language - French 35 40 9 1 0 10 4 87 2 1497
2011 First official language - English 40 30 11 2 1 12 3 83 4 2715
2011 First official language - French 38 35 10 2 1 10 4 86 3 1721
2008 First official language - English 42 30 9 3 1 13 3 85 4 2896
2008 First official language - French 38 37 10 2 1 11 3 86 3 1927

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 28 11 2 1 16 3 82 5 2668
2017 First official language - French 38 37 9 2 1 12 3 87 3 1525
2014 First official language - English 36 29 13 3 1 15 4 80 4 2420
2014 First official language - French 31 41 11 1 1 12 3 85 2 1496
2011 First official language - English 34 31 13 3 2 14 3 78 6 2706
2011 First official language - French 35 35 11 2 1 12 3 83 4 1716
2008 First official language - English 40 27 12 4 2 11 3 78 8 2894
2008 First official language - French 37 37 11 3 1 8 3 83 5 1927
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 6 94 2666
2017 First official language - French 5 95 1525
2014 First official language - English 5 95 2418
2014 First official language - French 4 96 1497

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 162
2017 First official language - French 35 73
2014 First official language - English 40 116
2014 First official language - French 28 56

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 77 162
2017 First official language - French 87 73
2014 First official language - English 71 116
2014 First official language - French 83 56

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 162
2017 First official language - French 7 73
2014 First official language - English 5 116

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 162
2017 First official language - French 0 73
2014 First official language - English 0 116
2014 First official language - French 0 56

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 162
2014 First official language - English 6 116

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 162
2014 First official language - English 10 116
2014 First official language - French 11 56

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 First official language - English 18 161
2017 First official language - French 23 73
2014 First official language - English 23 116
2014 First official language - French 16 56

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 161
2017 First official language - French 20 73
2014 First official language - English 19 116
2014 First official language - French 16 56

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 161
2017 First official language - French 11 73
2014 First official language - English 10 116

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 161
2017 First official language - French 23 73
2014 First official language - English 18 116
2014 First official language - French 27 56

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 161
2017 First official language - French 30 73
2014 First official language - English 21 116
2014 First official language - French 21 56

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 161
2017 First official language - French 0 73
2014 First official language - English 6 116

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 73

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 161
2014 First official language - French 8 56

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 161
2017 First official language - French 15 73
2014 First official language - English 10 116
2014 First official language - French 17 56

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 161

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 First official language - English 20 161
2017 First official language - French 17 73
2014 First official language - English 22 116
2014 First official language - French 12 56

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 161
2017 First official language - French 0 73

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 18 161
2017 First official language - French 20 73
2014 First official language - English 25 116
2014 First official language - French 42 56

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 31 162
2017 First official language - French 30 72
2014 First official language - English 31 116
2014 First official language - French 32 56

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 162
2017 First official language - French 11 72
2014 First official language - English 19 116
2014 First official language - French 17 56

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 162
2014 First official language - English 7 116

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 162
2017 First official language - French 13 72
2014 First official language - English 13 116

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 162
2014 First official language - English 5 116

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 162
2017 First official language - French 8 72
2014 First official language - English 8 116
2014 First official language - French 14 56

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 162
2014 First official language - English 11 116
2014 First official language - French 10 56

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 59 162
2017 First official language - French 53 72
2014 First official language - English 48 116
2014 First official language - French 49 56

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 158
2014 First official language - English 5 110

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 158
2014 First official language - English 13 110
2014 First official language - French 13 54

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 158
2014 First official language - English 5 110

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 158
2014 First official language - English 6 110

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 158
2017 First official language - French 7 71

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 158
2017 First official language - French 13 71
2014 First official language - English 9 110
2014 First official language - French 9 54

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 158
2017 First official language - French 16 71
2014 First official language - English 9 110
2014 First official language - French 15 54

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 158
2017 First official language - French 10 71
2014 First official language - English 6 110
2014 First official language - French 9 54

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 158
2017 First official language - French 19 71
2014 First official language - English 25 110
2014 First official language - French 22 54

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 158
2014 First official language - English 5 110

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 47 158
2017 First official language - French 42 71
2014 First official language - English 42 110
2014 First official language - French 45 54

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 64 158
2017 First official language - French 42 71
2014 First official language - English 64 110
2014 First official language - French 51 54

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 71

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 158
2017 First official language - French 17 71
2014 First official language - English 13 110
2014 First official language - French 11 54

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 95 5 163
2017 First official language - French 97 3 73

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 16 15 2 2 34 8 66 7 2667
2017 First official language - French 22 20 13 2 1 36 7 73 5 1528
2014 First official language - English 21 16 15 2 1 35 9 67 6 2420
2014 First official language - French 16 22 13 1 1 39 7 72 5 1497

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 28 12 2 2 12 2 81 5 2667
2017 First official language - French 38 37 9 2 1 12 1 86 3 1525
2014 First official language - English 38 29 13 2 1 14 2 81 4 2419
2014 First official language - French 30 40 12 2 1 14 2 83 2 1498
2011 First official language - English 48 32 9 2 1 7 0 87 4 2712
2011 First official language - French 42 39 9 2 1 7 0 88 2 1722
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 28 15 8 6 0 2 70 14 2667
2017 First official language - French 39 25 18 7 7 1 3 67 15 1527

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 32 24 13 8 0 1 55 21 2667
2017 First official language - French 21 28 29 13 8 0 2 49 21 1531

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 32 18 10 5 0 2 66 15 2658
2017 First official language - French 24 30 25 12 6 0 2 55 19 1524

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 27 21 14 9 1 3 55 23 2667
2017 First official language - French 24 26 24 14 7 1 4 53 23 1528

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 24 10 5 3 1 9 81 8 2663
2017 First official language - French 44 23 12 5 3 1 12 77 10 1526

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 33 19 9 6 0 1 66 15 2657
2017 First official language - French 33 29 21 9 5 0 1 64 14 1528

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 33 20 8 5 1 2 66 13 2655
2017 First official language - French 32 35 18 8 4 1 2 69 12 1528

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 34 21 11 6 1 1 62 17 2659
2017 First official language - French 27 37 19 10 5 1 2 65 15 1528

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 33 19 10 5 0 1 65 15 2659
2017 First official language - French 34 33 18 8 4 0 2 68 13 1525

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 34 19 8 4 1 2 69 12 2652
2017 First official language - French 36 33 16 8 4 1 2 70 13 1521

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 24 12 5 3 0 2 79 8 2668
2017 First official language - French 58 22 9 4 3 0 3 82 8 1523

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 76 11 4 2 2 1 3 91 5 2661
2017 First official language - French 75 10 3 3 4 1 5 90 7 1525

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 61 25 8 3 1 0 2 88 4 2662
2017 First official language - French 61 20 9 4 2 0 3 85 6 1529

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 20 8 4 3 1 2 85 7 2664
2017 First official language - French 65 15 8 4 5 0 4 83 9 1531

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 15 5 2 1 0 21 90 4 2656
2017 First official language - French 57 15 5 2 1 0 20 89 5 1523

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 71 14 4 1 0 0 9 94 2 2652
2017 First official language - French 71 12 5 1 1 0 9 93 2 1518

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 67 17 6 3 4 1 3 87 7 2666
2017 First official language - French 73 12 4 3 3 1 5 89 6 1526

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 30 12 4 2 0 2 81 7 2665
2017 First official language - French 53 26 11 4 2 0 3 82 7 1524

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 35 35 11 4 0 1 50 15 2671
2017 First official language - French 14 32 37 11 5 0 1 47 16 1531

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 6 17 38 26 12 0 0 38 23 2671
2017 First official language - French 5 15 36 27 15 1 1 43 20 1528

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 42 15 8 4 6 0 71 13 2671
2017 First official language - French 25 45 16 5 3 5 0 75 8 1529

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 40 16 10 6 3 0 68 16 2670
2017 First official language - French 25 46 16 7 4 2 0 72 11 1531
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 14 86 2668
2017 First official language - French 12 88 1525
2014 First official language - English 11 89 2419
2014 First official language - French 9 91 1496

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 79 21 359
2017 First official language - French 85 15 176
2014 First official language - English 83 17 269
2014 First official language - French 85 15 132

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 37 4 4 4 0 0 88 8 285
2017 First official language - French 48 35 5 7 5 1 0 84 12 149
2014 First official language - English 54 33 4 6 2 1 0 88 8 223
2014 First official language - French 54 30 6 6 3 0 0 84 10 113
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 22 10 4 4 7 1 55 45 2674
2017 First official language - French 55 21 11 5 4 4 1 58 42 1532

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 1085
2017 First official language - French 17 607

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 1085
2017 First official language - French 33 607

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 1085
2017 First official language - French 15 607

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 1085
2017 First official language - French 31 607

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 1085
2017 First official language - French 7 607

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 1085
2017 First official language - French 42 607

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 12 63 12 6 3 5 1057
2017 First official language - French 14 64 12 7 1 3 591

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 26 15 16 12 3 11 50 33 1102
2017 First official language - French 16 26 15 15 10 3 14 51 30 617

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 14 14 15 19 6 24 31 48 1101
2017 First official language - French 9 18 15 14 15 4 25 38 41 615
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