2017 Public Service Employee Survey Results for Statistics Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	41	4	8	4	84	11	931
2017	3 to 10 years in current department or agency	37	44	4	10	4	81	15	1210
2017	11 to 20 years in current department or agency	33	48	5	10	4	81	14	1247
2017	More than 20 years in current department or agency	37	46	5	9	3	84	11	723
2014	Less than 3 years in current department or agency	42	44	4	8	2	85	10	613
2014	3 to 10 years in current department or agency	36	46	5	9	3	83	12	1338
2014	11 to 20 years in current department or agency	36	47	5	9	2	83	12	1249
2014	More than 20 years in current department or agency	40	44	5	8	2	84	10	664

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	76	17	2	3	1	0	0	94	4	930
2017	3 to 10 years in current department or agency	72	19	4	3	1	0	0	92	3	1212
2017	11 to 20 years in current department or agency	64	26	5	3	1	0	0	91	4	1248
2017	More than 20 years in current department or agency	63	27	5	3	1	0	0	90	5	724
2014	Less than 3 years in current department or agency	76	16	2	2	2	1	1	94	4	614
2014	3 to 10 years in current department or agency	72	21	4	2	1	0	0	93	3	1336
2014	11 to 20 years in current department or agency	63	27	6	3	1	0	0	90	4	1248
2014	More than 20 years in current department or agency	64	25	4	3	2	0	1	91	5	666

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	68	19	4	6	2	1	88	8	930
2017	3 to 10 years in current department or agency	61	24	5	7	3	0	84	10	1213
2017	11 to 20 years in current department or agency	56	25	7	9	3	0	81	12	1246
2017	More than 20 years in current department or agency	54	25	9	10	3	0	78	13	723
2014	Less than 3 years in current department or agency	68	21	5	4	2	1	90	5	614
2014	3 to 10 years in current department or agency	57	25	7	8	3	0	82	11	1335
2014	11 to 20 years in current department or agency	50	28	8	12	3	0	77	15	1248
2014	More than 20 years in current department or agency	51	26	8	11	3	1	78	14	666

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	32	7	7	4	82	11	928
2017	3 to 10 years in current department or agency	41	36	9	9	5	78	14	1213
2017	11 to 20 years in current department or agency	40	37	9	9	5	77	14	1248
2017	More than 20 years in current department or agency	41	38	6	9	6	79	15	724
2014	Less than 3 years in current department or agency	53	31	6	7	2	84	10	614
2014	3 to 10 years in current department or agency	45	35	8	8	3	81	11	1336
2014	11 to 20 years in current department or agency	45	38	7	7	4	83	10	1247
2014	More than 20 years in current department or agency	45	38	7	7	3	83	10	664

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	40	10	12	5	0	1	73	16	931
2017	3 to 10 years in current department or agency	31	39	11	11	7	0	0	70	18	1211
2017	11 to 20 years in current department or agency	28	43	12	12	5	0	0	71	17	1247
2017	More than 20 years in current department or agency	35	43	11	8	2	0	1	79	10	724
2014	Less than 3 years in current department or agency	32	41	10	12	4	1	1	74	16	614
2014	3 to 10 years in current department or agency	29	41	13	12	5	0	0	70	17	1333
2014	11 to 20 years in current department or agency	29	43	14	9	4	0	0	72	14	1246
2014	More than 20 years in current department or agency	36	40	12	8	2	0	2	78	10	665

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	40	10	8	4	0	78	12	931
2017	3 to 10 years in current department or agency	38	41	11	7	3	0	80	10	1211
2017	11 to 20 years in current department or agency	40	42	9	7	2	0	82	9	1246
2017	More than 20 years in current department or agency	44	40	9	5	2	0	84	7	724
2014	Less than 3 years in current department or agency	29	39	15	9	6	1	69	16	614
2014	3 to 10 years in current department or agency	31	44	15	7	3	0	75	10	1337
2014	11 to 20 years in current department or agency	34	45	11	7	3	0	79	10	1249
2014	More than 20 years in current department or agency	44	42	8	4	2	0	86	6	666

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	37	8	8	3	81	11	930
2017	3 to 10 years in current department or agency	44	40	8	6	3	84	8	1210
2017	11 to 20 years in current department or agency	44	41	7	6	2	85	9	1245
2017	More than 20 years in current department or agency	48	40	7	4	1	88	5	724
2014	Less than 3 years in current department or agency	37	36	10	10	6	74	16	614
2014	3 to 10 years in current department or agency	37	43	10	7	3	81	9	1335
2014	11 to 20 years in current department or agency	36	46	9	7	2	83	8	1248
2014	More than 20 years in current department or agency	47	42	5	3	2	90	5	666

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	29	6	5	1	0	88	5	929
2017	3 to 10 years in current department or agency	51	34	8	5	1	0	86	6	1210
2017	11 to 20 years in current department or agency	51	36	7	4	2	0	87	6	1243
2017	More than 20 years in current department or agency	54	35	6	4	1	0	89	5	722
2014	Less than 3 years in current department or agency	51	34	8	5	1	1	86	6	613
2014	3 to 10 years in current department or agency	45	38	10	5	1	1	84	6	1336
2014	11 to 20 years in current department or agency	47	39	9	3	1	1	87	5	1248
2014	More than 20 years in current department or agency	52	35	8	3	1	0	88	4	665

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	27	9	3	3	0	1	85	6	932
2017	3 to 10 years in current department or agency	48	32	9	6	3	1	0	82	9	1209
2017	11 to 20 years in current department or agency	44	36	8	8	4	0	1	80	12	1246
2017	More than 20 years in current department or agency	48	32	10	6	3	0	1	81	9	724
2014	Less than 3 years in current department or agency	51	27	11	2	3	2	4	83	5	612
2014	3 to 10 years in current department or agency	45	32	11	6	4	1	1	79	10	1336
2014	11 to 20 years in current department or agency	42	38	11	5	3	1	1	81	8	1247
2014	More than 20 years in current department or agency	45	38	8	4	2	1	2	85	6	665

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	18	12	7	7	6	21	64	20	931
2017	3 to 10 years in current department or agency	30	20	13	11	8	3	14	60	24	1211
2017	11 to 20 years in current department or agency	26	26	12	10	9	2	14	62	23	1244
2017	More than 20 years in current department or agency	27	22	13	10	9	2	17	60	24	722
2014	Less than 3 years in current department or agency	27	17	13	7	6	6	25	64	18	614
2014	3 to 10 years in current department or agency	27	22	12	10	9	3	16	61	23	1335
2014	11 to 20 years in current department or agency	25	27	13	11	9	3	13	62	23	1247
2014	More than 20 years in current department or agency	23	22	16	8	9	2	19	58	22	666

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	43	9	7	4	80	11	928
2017	3 to 10 years in current department or agency	33	47	10	5	3	81	8	1212
2017	11 to 20 years in current department or agency	35	45	11	6	3	80	9	1247
2017	More than 20 years in current department or agency	38	44	9	6	2	83	8	723
2014	Less than 3 years in current department or agency	30	45	12	8	5	75	13	614
2014	3 to 10 years in current department or agency	28	48	13	7	3	76	10	1339
2014	11 to 20 years in current department or agency	28	48	13	8	3	76	11	1248
2014	More than 20 years in current department or agency	36	47	9	6	2	83	8	667

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	36	10	7	4	1	1	79	11	930
2017	3 to 10 years in current department or agency	30	38	15	10	7	0	0	68	17	1212
2017	11 to 20 years in current department or agency	28	41	14	10	7	0	0	68	18	1244
2017	More than 20 years in current department or agency	32	37	15	12	5	0	0	69	17	723
2014	Less than 3 years in current department or agency	38	36	15	7	4	0	0	75	10	614
2014	3 to 10 years in current department or agency	25	41	16	10	7	0	0	67	18	1336
2014	11 to 20 years in current department or agency	24	42	17	12	5	0	0	66	17	1248
2014	More than 20 years in current department or agency	29	42	15	11	3	0	0	70	15	667

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	41	10	6	3	81	9	930
2017	3 to 10 years in current department or agency	35	42	11	8	4	77	12	1211
2017	11 to 20 years in current department or agency	31	48	10	7	3	79	11	1244
2017	More than 20 years in current department or agency	37	44	9	8	2	81	10	722

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	38	6	4	2	0	88	6	927
2017	3 to 10 years in current department or agency	45	41	8	3	2	0	86	5	1209
2017	11 to 20 years in current department or agency	45	43	7	3	2	0	88	5	1244
2017	More than 20 years in current department or agency	48	39	8	3	1	0	88	4	723
2014	Less than 3 years in current department or agency	46	40	8	4	2	0	86	6	614
2014	3 to 10 years in current department or agency	44	42	9	4	1	0	86	5	1334
2014	11 to 20 years in current department or agency	40	45	10	3	1	0	86	4	1249
2014	More than 20 years in current department or agency	48	41	7	2	1	1	90	3	667

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	38	10	7	3	1	80	10	927
2017	3 to 10 years in current department or agency	33	40	13	8	6	0	73	13	1211
2017	11 to 20 years in current department or agency	32	40	13	9	6	0	72	15	1244
2017	More than 20 years in current department or agency	35	41	10	9	5	0	76	14	721

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	37	9	4	1	86	5	930
2017	3 to 10 years in current department or agency	49	38	9	3	1	87	4	1212
2017	11 to 20 years in current department or agency	51	37	8	2	2	88	4	1246
2017	More than 20 years in current department or agency	56	34	6	3	1	91	3	722
2014	Less than 3 years in current department or agency	53	32	10	2	2	85	4	613
2014	3 to 10 years in current department or agency	56	33	9	2	1	89	3	1335
2014	11 to 20 years in current department or agency	53	35	9	2	1	89	2	1249
2014	More than 20 years in current department or agency	60	32	6	1	1	92	2	667

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	37	12	8	4	1	1	76	12	930
2017	3 to 10 years in current department or agency	36	41	11	8	4	0	0	77	12	1212
2017	11 to 20 years in current department or agency	35	44	10	7	5	0	0	79	12	1245
2017	More than 20 years in current department or agency	40	41	8	8	2	0	0	81	10	723
2014	Less than 3 years in current department or agency	27	43	14	10	4	1	2	72	14	614
2014	3 to 10 years in current department or agency	27	44	14	10	4	1	0	71	15	1337
2014	11 to 20 years in current department or agency	26	45	13	10	4	0	0	72	15	1248
2014	More than 20 years in current department or agency	33	43	12	7	3	1	1	77	11	667

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	32	12	7	3	1	0	78	10	930
2017	3 to 10 years in current department or agency	41	36	12	6	4	0	0	78	10	1206
2017	11 to 20 years in current department or agency	40	38	10	7	4	0	0	79	12	1244
2017	More than 20 years in current department or agency	45	39	10	3	2	0	0	84	6	722
2014	Less than 3 years in current department or agency	40	33	13	9	3	0	1	75	12	614
2014	3 to 10 years in current department or agency	34	41	13	8	4	0	0	75	12	1335
2014	11 to 20 years in current department or agency	33	40	16	7	4	0	0	73	11	1249
2014	More than 20 years in current department or agency	39	41	9	7	2	0	0	81	9	667

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	39	10	4	2	0	1	84	6	927
2017	3 to 10 years in current department or agency	40	37	13	6	4	0	0	77	10	1211
2017	11 to 20 years in current department or agency	34	42	11	8	4	0	1	77	12	1245
2017	More than 20 years in current department or agency	39	40	11	7	3	0	0	80	9	720
2014	Less than 3 years in current department or agency	43	37	12	4	2	1	1	81	7	614
2014	3 to 10 years in current department or agency	33	41	15	8	3	1	0	74	11	1338
2014	11 to 20 years in current department or agency	30	43	16	7	3	0	0	73	10	1249
2014	More than 20 years in current department or agency	37	40	12	7	3	1	0	78	10	667

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	39	7	5	3	86	7	929
2017	3 to 10 years in current department or agency	41	41	11	4	2	83	7	1211
2017	11 to 20 years in current department or agency	41	41	10	6	3	81	8	1245
2017	More than 20 years in current department or agency	44	39	10	4	3	84	6	720
2014	Less than 3 years in current department or agency	43	38	9	5	4	81	9	614
2014	3 to 10 years in current department or agency	35	43	14	6	2	79	8	1337
2014	11 to 20 years in current department or agency	35	44	12	6	2	79	8	1249
2014	More than 20 years in current department or agency	41	44	10	4	1	85	5	666

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	28	6	2	2	1	1	91	3	932
2017	3 to 10 years in current department or agency	44	38	10	5	1	0	1	83	6	1213
2017	11 to 20 years in current department or agency	40	35	14	7	4	0	1	76	10	1248
2017	More than 20 years in current department or agency	37	34	14	9	5	0	1	72	14	725
2014	Less than 3 years in current department or agency	63	28	6	2	1	0	0	91	2	614
2014	3 to 10 years in current department or agency	47	35	12	4	2	0	0	82	6	1338
2014	11 to 20 years in current department or agency	38	36	16	6	2	0	0	75	9	1249
2014	More than 20 years in current department or agency	35	36	15	7	5	0	1	73	12	666

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	4	10	29	26	22	3	6	53	15	926
2017	3 to 10 years in current department or agency	6	20	35	24	11	1	3	37	27	1205
2017	11 to 20 years in current department or agency	8	21	38	20	9	0	3	30	31	1241
2017	More than 20 years in current department or agency	6	20	41	22	9	0	2	32	26	719
2014	Less than 3 years in current department or agency	3	12	32	28	17	2	5	49	17	613
2014	3 to 10 years in current department or agency	6	20	35	24	10	1	3	36	27	1338
2014	11 to 20 years in current department or agency	6	25	40	20	6	1	2	26	32	1246
2014	More than 20 years in current department or agency	6	24	41	20	7	1	1	27	31	662

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	2	6	16	26	34	5	9	71	10	922
2017	3 to 10 years in current department or agency	5	10	26	31	21	2	5	56	16	1203
2017	11 to 20 years in current department or agency	4	11	26	31	20	3	5	55	17	1235
2017	More than 20 years in current department or agency	3	9	29	34	19	2	4	56	13	716
2014	Less than 3 years in current department or agency	3	8	19	27	30	7	6	65	12	608
2014	3 to 10 years in current department or agency	5	11	27	30	19	4	5	53	17	1335
2014	11 to 20 years in current department or agency	4	16	33	30	12	3	3	45	21	1242
2014	More than 20 years in current department or agency	4	14	32	31	13	4	2	47	19	662

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	12	28	20	21	6	8	48	20	920
2017	3 to 10 years in current department or agency	9	16	33	23	11	2	6	37	28	1205
2017	11 to 20 years in current department or agency	9	22	31	19	11	2	5	33	33	1239
2017	More than 20 years in current department or agency	9	21	33	20	11	2	4	33	32	719
2014	Less than 3 years in current department or agency	8	17	27	19	18	4	7	42	28	611
2014	3 to 10 years in current department or agency	11	21	33	19	10	2	5	31	34	1333
2014	11 to 20 years in current department or agency	12	27	33	17	7	2	3	25	41	1246
2014	More than 20 years in current department or agency	16	25	31	16	7	2	2	24	43	663

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	2	5	17	32	36	3	6	74	7	919
2017	3 to 10 years in current department or agency	4	8	32	33	18	1	3	54	13	1197
2017	11 to 20 years in current department or agency	6	13	37	27	13	1	3	42	20	1236
2017	More than 20 years in current department or agency	4	17	37	28	12	0	2	41	22	718
2014	Less than 3 years in current department or agency	1	4	17	36	33	3	6	75	6	612
2014	3 to 10 years in current department or agency	4	10	30	34	18	1	3	54	15	1333
2014	11 to 20 years in current department or agency	5	17	39	28	9	1	2	38	22	1241
2014	More than 20 years in current department or agency	6	15	41	26	9	1	1	36	22	660

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	4	8	20	22	33	5	8	64	13	917
2017	3 to 10 years in current department or agency	10	18	29	21	15	2	5	39	30	1208
2017	11 to 20 years in current department or agency	13	25	31	16	10	1	4	27	40	1241
2017	More than 20 years in current department or agency	10	25	33	18	10	1	2	29	37	717
2014	Less than 3 years in current department or agency	5	9	23	24	26	5	9	57	16	613
2014	3 to 10 years in current department or agency	12	22	28	21	12	2	4	35	36	1329
2014	11 to 20 years in current department or agency	16	28	33	14	6	1	2	21	45	1246
2014	More than 20 years in current department or agency	14	30	35	12	7	1	2	20	45	664

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	9	19	21	28	8	10	61	17	921
2017	3 to 10 years in current department or agency	8	14	29	22	18	3	6	44	25	1206
2017	11 to 20 years in current department or agency	8	17	30	25	12	3	5	40	27	1236
2017	More than 20 years in current department or agency	7	16	32	28	13	1	4	43	24	717
2014	Less than 3 years in current department or agency	4	9	18	23	26	11	9	62	16	612
2014	3 to 10 years in current department or agency	6	14	28	27	17	3	5	48	22	1332
2014	11 to 20 years in current department or agency	6	17	32	27	11	2	4	41	25	1247
2014	More than 20 years in current department or agency	7	19	32	27	10	2	3	39	27	662

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	11	26	22	21	7	7	50	20	923
2017	3 to 10 years in current department or agency	9	17	33	22	12	3	5	37	27	1207
2017	11 to 20 years in current department or agency	10	20	35	17	11	3	4	30	32	1243
2017	More than 20 years in current department or agency	9	20	37	19	10	2	3	31	30	716
2014	Less than 3 years in current department or agency	6	14	27	19	20	6	8	45	24	613
2014	3 to 10 years in current department or agency	8	18	31	23	11	4	4	37	29	1334
2014	11 to 20 years in current department or agency	10	23	36	18	7	3	3	27	34	1248
2014	More than 20 years in current department or agency	12	20	37	18	8	4	2	27	34	664

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	18	5	4	2	2	89	6	930
2017	3 to 10 years in current department or agency	67	20	5	5	2	1	87	8	1211
2017	11 to 20 years in current department or agency	61	24	6	6	3	0	85	9	1247
2017	More than 20 years in current department or agency	61	24	5	7	2	1	86	9	723
2014	Less than 3 years in current department or agency	74	14	4	3	3	2	91	5	614
2014	3 to 10 years in current department or agency	67	19	5	5	2	1	88	8	1339
2014	11 to 20 years in current department or agency	60	24	6	7	3	0	85	10	1248
2014	More than 20 years in current department or agency	64	21	5	7	3	1	86	9	667

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	26	8	4	3	9	10	81	9	931
2017	3 to 10 years in current department or agency	34	28	13	7	5	5	8	71	14	1210
2017	11 to 20 years in current department or agency	30	34	13	7	5	5	6	72	13	1245
2017	More than 20 years in current department or agency	37	34	10	5	5	4	5	79	11	723
2014	Less than 3 years in current department or agency	43	24	8	6	4	8	8	78	12	613
2014	3 to 10 years in current department or agency	34	29	14	6	5	6	6	71	12	1339
2014	11 to 20 years in current department or agency	35	35	12	6	4	4	4	76	11	1247
2014	More than 20 years in current department or agency	41	35	11	4	3	4	2	81	7	667

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	23	7	6	4	1	0	84	9	929
2017	3 to 10 years in current department or agency	50	30	8	7	4	1	1	81	11	1212
2017	11 to 20 years in current department or agency	50	30	8	7	4	1	0	81	11	1247
2017	More than 20 years in current department or agency	55	31	4	5	3	1	0	87	9	724
2014	Less than 3 years in current department or agency	56	26	7	5	3	2	1	85	8	614
2014	3 to 10 years in current department or agency	51	29	8	6	4	1	0	81	11	1339
2014	11 to 20 years in current department or agency	51	32	9	6	3	1	0	83	8	1249
2014	More than 20 years in current department or agency	55	32	5	4	2	1	0	89	6	667

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	30	8	6	3	3	1	82	10	931
2017	3 to 10 years in current department or agency	34	36	12	10	5	2	1	72	15	1210
2017	11 to 20 years in current department or agency	34	38	11	10	5	2	1	74	15	1243
2017	More than 20 years in current department or agency	38	41	10	6	2	1	1	81	8	722
2014	Less than 3 years in current department or agency	42	34	9	7	3	4	1	80	10	613
2014	3 to 10 years in current department or agency	31	39	11	10	4	3	1	73	15	1338
2014	11 to 20 years in current department or agency	30	45	12	7	3	2	1	77	10	1248
2014	More than 20 years in current department or agency	31	47	9	7	1	3	1	82	9	666

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	24	9	5	3	22	2	77	10	930
2017	3 to 10 years in current department or agency	27	28	13	12	8	11	2	63	22	1212
2017	11 to 20 years in current department or agency	30	28	14	10	7	9	1	65	20	1246
2017	More than 20 years in current department or agency	35	30	13	8	6	7	2	71	15	722
2014	Less than 3 years in current department or agency	36	25	11	5	3	17	2	76	11	612
2014	3 to 10 years in current department or agency	26	30	14	10	7	12	2	65	19	1337
2014	11 to 20 years in current department or agency	28	32	16	8	5	10	2	68	14	1248
2014	More than 20 years in current department or agency	33	32	14	6	3	9	3	74	10	667

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	20	17	12	8	4	33	5	60	21	931
2017	3 to 10 years in current department or agency	16	21	16	13	8	21	5	50	28	1212
2017	11 to 20 years in current department or agency	14	30	16	12	8	16	4	56	24	1247
2017	More than 20 years in current department or agency	20	33	16	10	4	12	5	64	17	722
2014	Less than 3 years in current department or agency	20	18	15	10	5	26	6	55	22	613
2014	3 to 10 years in current department or agency	15	22	17	13	8	20	5	48	29	1339
2014	11 to 20 years in current department or agency	14	30	19	12	5	15	5	55	21	1246
2014	More than 20 years in current department or agency	15	34	19	10	4	13	5	60	17	667

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	25	3	5	1	0	91	6	930
2017	3 to 10 years in current department or agency	54	33	6	4	2	1	87	6	1213
2017	11 to 20 years in current department or agency	49	37	7	5	2	0	86	7	1244
2017	More than 20 years in current department or agency	58	32	5	3	2	0	90	5	721
2014	Less than 3 years in current department or agency	61	28	5	4	1	0	90	5	611
2014	3 to 10 years in current department or agency	51	34	7	5	2	0	86	7	1338
2014	11 to 20 years in current department or agency	51	38	7	3	1	0	89	4	1249
2014	More than 20 years in current department or agency	55	36	4	3	1	0	91	5	667

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	30	8	5	3	1	1	83	8	928
2017	3 to 10 years in current department or agency	46	34	10	6	4	0	0	81	10	1213
2017	11 to 20 years in current department or agency	43	38	9	6	4	0	0	81	10	1247
2017	More than 20 years in current department or agency	45	36	9	7	2	0	0	81	9	721
2014	Less than 3 years in current department or agency	51	32	9	5	3	0	1	84	7	614
2014	3 to 10 years in current department or agency	44	36	9	7	4	0	0	80	11	1340
2014	11 to 20 years in current department or agency	43	39	9	6	3	0	0	82	9	1249
2014	More than 20 years in current department or agency	44	40	9	5	2	0	0	84	7	668

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	23	6	3	2	2	1	89	5	931
2017	3 to 10 years in current department or agency	55	27	9	4	3	2	1	84	7	1211
2017	11 to 20 years in current department or agency	50	32	9	4	3	1	1	83	8	1247
2017	More than 20 years in current department or agency	52	30	11	3	2	2	1	83	5	722
2014	Less than 3 years in current department or agency	61	25	6	3	1	2	1	89	4	614
2014	3 to 10 years in current department or agency	52	29	9	5	3	2	1	83	8	1340
2014	11 to 20 years in current department or agency	51	32	10	3	2	2	0	84	5	1249
2014	More than 20 years in current department or agency	52	32	8	3	1	2	1	87	5	667

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	26	5	5	3	1	0	87	8	930
2017	3 to 10 years in current department or agency	51	30	8	7	3	1	1	82	10	1213
2017	11 to 20 years in current department or agency	47	34	9	7	3	0	0	81	10	1247
2017	More than 20 years in current department or agency	49	33	8	6	3	0	0	83	8	721
2014	Less than 3 years in current department or agency	55	28	9	4	3	0	1	84	7	614
2014	3 to 10 years in current department or agency	49	33	8	6	4	1	0	82	10	1339
2014	11 to 20 years in current department or agency	45	37	9	5	3	1	0	83	8	1249
2014	More than 20 years in current department or agency	47	38	6	5	2	1	0	87	7	667

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	86	8	2	2	1	1	95	3	928
2017	3 to 10 years in current department or agency	80	13	3	2	1	0	93	4	1211
2017	11 to 20 years in current department or agency	80	13	3	2	1	0	93	3	1247
2017	More than 20 years in current department or agency	81	14	3	2	1	0	95	2	722
2014	Less than 3 years in current department or agency	84	10	2	2	1	1	96	3	613
2014	3 to 10 years in current department or agency	80	14	3	2	1	0	95	3	1339
2014	11 to 20 years in current department or agency	80	13	3	3	2	0	92	5	1249
2014	More than 20 years in current department or agency	80	13	2	2	2	1	94	4	667

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	16	4	3	2	5	6	89	6	926
2017	3 to 10 years in current department or agency	60	22	7	3	2	2	4	87	6	1209
2017	11 to 20 years in current department or agency	62	24	4	3	2	2	3	90	5	1245
2017	More than 20 years in current department or agency	64	23	4	2	1	3	3	92	4	723
2014	Less than 3 years in current department or agency	59	19	5	2	2	5	8	90	4	614
2014	3 to 10 years in current department or agency	60	22	5	3	3	3	4	88	6	1340
2014	11 to 20 years in current department or agency	61	24	5	3	2	2	3	89	5	1249
2014	More than 20 years in current department or agency	59	24	6	1	1	3	6	91	3	666

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	23	6	3	3	1	0	89	5	929
2017	3 to 10 years in current department or agency	61	25	6	3	3	1	0	87	6	1212
2017	11 to 20 years in current department or agency	60	26	6	3	3	1	1	87	7	1242
2017	More than 20 years in current department or agency	61	26	6	4	2	0	0	88	6	723

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	68	20	6	2	2	1	90	4	930
2017	3 to 10 years in current department or agency	61	23	9	3	3	2	85	6	1211
2017	11 to 20 years in current department or agency	57	26	9	3	2	1	85	6	1246
2017	More than 20 years in current department or agency	59	24	10	2	3	2	84	5	723

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	22	6	4	3	87	7	926
2017	3 to 10 years in current department or agency	57	26	8	5	4	83	9	1211
2017	11 to 20 years in current department or agency	54	29	8	5	4	84	8	1243
2017	More than 20 years in current department or agency	55	28	9	5	2	83	7	722
2014	Less than 3 years in current department or agency	63	25	4	5	3	88	8	612
2014	3 to 10 years in current department or agency	53	30	8	5	3	84	8	1340
2014	11 to 20 years in current department or agency	54	29	9	5	3	83	8	1248
2014	More than 20 years in current department or agency	56	32	7	3	2	89	5	668

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	33	10	6	4	9	7	77	12	71
2017	3 to 10 years in current department or agency	31	31	11	6	3	4	13	75	11	384
2017	11 to 20 years in current department or agency	31	37	11	7	2	4	8	77	11	642
2017	More than 20 years in current department or agency	32	33	11	7	2	2	12	77	11	402
2014	Less than 3 years in current department or agency	40	22	9	7	2	5	15	78	11	59
2014	3 to 10 years in current department or agency	30	32	16	6	2	5	9	71	10	352
2014	11 to 20 years in current department or agency	26	37	14	7	2	5	8	73	11	604
2014	More than 20 years in current department or agency	33	37	12	5	2	2	8	79	8	370

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	24	9	3	2	10	0	84	5	930
2017	3 to 10 years in current department or agency	37	32	12	6	4	8	0	75	11	1209
2017	11 to 20 years in current department or agency	33	37	13	7	3	8	0	75	10	1247
2017	More than 20 years in current department or agency	34	38	13	5	4	7	0	77	9	724
2014	Less than 3 years in current department or agency	45	25	9	3	1	15	2	84	5	612
2014	3 to 10 years in current department or agency	32	34	14	6	3	10	0	75	10	1338
2014	11 to 20 years in current department or agency	27	40	14	6	2	10	0	75	9	1248
2014	More than 20 years in current department or agency	31	39	14	3	2	10	1	78	6	668

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	27	10	4	2	5	0	83	7	931
2017	3 to 10 years in current department or agency	34	35	14	9	6	2	0	71	14	1209
2017	11 to 20 years in current department or agency	27	38	16	10	5	3	0	68	15	1244
2017	More than 20 years in current department or agency	30	37	16	10	5	1	0	68	15	725
2014	Less than 3 years in current department or agency	46	29	10	5	3	7	1	82	8	613
2014	3 to 10 years in current department or agency	28	36	19	9	5	3	0	66	15	1337
2014	11 to 20 years in current department or agency	23	39	18	12	5	3	0	64	17	1248
2014	More than 20 years in current department or agency	25	38	20	11	3	2	0	65	15	667

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	30	11	7	3	11	0	77	10	930
2017	3 to 10 years in current department or agency	24	35	17	11	5	7	1	63	18	1206
2017	11 to 20 years in current department or agency	18	37	20	12	6	6	0	59	19	1246
2017	More than 20 years in current department or agency	21	38	18	12	5	6	0	63	18	721
2014	Less than 3 years in current department or agency	35	28	12	5	3	15	1	75	10	611
2014	3 to 10 years in current department or agency	20	34	19	11	5	10	0	60	19	1338
2014	11 to 20 years in current department or agency	16	37	22	13	4	8	0	57	19	1246
2014	More than 20 years in current department or agency	19	34	24	11	4	7	0	57	17	667

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	27	10	7	4	11	0	76	13	932
2017	3 to 10 years in current department or agency	28	31	16	12	7	6	0	62	21	1211
2017	11 to 20 years in current department or agency	26	35	15	11	8	5	0	64	20	1246
2017	More than 20 years in current department or agency	28	37	15	11	6	4	0	68	17	725
2014	Less than 3 years in current department or agency	34	32	14	5	4	10	1	74	10	613
2014	3 to 10 years in current department or agency	25	32	18	11	7	7	0	62	19	1338
2014	11 to 20 years in current department or agency	22	35	19	11	7	6	0	61	19	1247
2014	More than 20 years in current department or agency	25	34	21	12	3	4	0	62	16	668

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	31	11	10	3	8	0	73	15	931
2017	3 to 10 years in current department or agency	22	36	16	14	8	3	0	60	23	1210
2017	11 to 20 years in current department or agency	18	39	16	15	8	4	0	60	24	1246
2017	More than 20 years in current department or agency	24	40	15	13	6	2	0	65	20	721
2014	Less than 3 years in current department or agency	31	34	14	9	3	9	1	72	13	613
2014	3 to 10 years in current department or agency	19	36	20	14	7	4	0	57	23	1339
2014	11 to 20 years in current department or agency	17	39	20	13	7	4	0	58	21	1244
2014	More than 20 years in current department or agency	21	38	19	11	6	3	0	62	19	667

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	38	9	5	1	2	85	5	928
2017	3 to 10 years in current department or agency	32	45	13	7	1	1	78	8	1209
2017	11 to 20 years in current department or agency	31	46	13	6	2	2	78	9	1247
2017	More than 20 years in current department or agency	33	46	13	5	2	1	80	7	723
2014	Less than 3 years in current department or agency	39	41	9	6	1	3	83	8	614
2014	3 to 10 years in current department or agency	33	43	15	6	1	2	77	8	1339
2014	11 to 20 years in current department or agency	30	44	16	7	2	1	75	9	1247
2014	More than 20 years in current department or agency	34	43	16	4	2	1	78	6	667

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	33	7	2	1	4	0	90	3	927
2017	3 to 10 years in current department or agency	41	40	11	2	1	3	1	84	4	1207
2017	11 to 20 years in current department or agency	40	42	11	2	1	4	0	86	3	1246
2017	More than 20 years in current department or agency	43	42	10	1	0	4	0	88	1	721
2014	Less than 3 years in current department or agency	46	36	8	2	0	7	1	89	2	612
2014	3 to 10 years in current department or agency	37	44	10	3	1	5	1	86	4	1337
2014	11 to 20 years in current department or agency	37	44	11	2	1	5	0	85	3	1247
2014	More than 20 years in current department or agency	43	40	10	1	1	5	0	87	2	665

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	31	9	8	3	5	3	78	12	925
2017	3 to 10 years in current department or agency	36	37	12	6	4	3	1	77	11	1209
2017	11 to 20 years in current department or agency	37	39	12	5	4	3	1	79	9	1248
2017	More than 20 years in current department or agency	39	40	11	5	3	1	1	81	8	720
2014	Less than 3 years in current department or agency	41	30	10	7	3	7	2	78	11	614
2014	3 to 10 years in current department or agency	34	42	11	5	4	3	1	79	10	1338
2014	11 to 20 years in current department or agency	36	40	12	6	2	3	1	79	9	1250
2014	More than 20 years in current department or agency	41	38	11	3	2	4	2	83	5	667

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	26	17	12	6	12	3	59	21	927
2017	3 to 10 years in current department or agency	24	32	22	11	5	4	2	59	17	1209
2017	11 to 20 years in current department or agency	24	36	20	10	4	5	1	64	15	1243
2017	More than 20 years in current department or agency	27	38	18	8	3	5	1	69	12	720
2014	Less than 3 years in current department or agency	21	25	21	11	5	15	3	56	19	614
2014	3 to 10 years in current department or agency	21	32	21	10	6	8	2	58	18	1337
2014	11 to 20 years in current department or agency	21	34	22	11	4	8	1	60	16	1249
2014	More than 20 years in current department or agency	22	33	23	9	4	8	2	61	14	667

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	24	13	9	6	18	5	63	20	928
2017	3 to 10 years in current department or agency	16	22	18	15	12	13	4	46	33	1209
2017	11 to 20 years in current department or agency	16	23	18	16	13	11	3	45	34	1246
2017	More than 20 years in current department or agency	17	25	21	11	11	11	4	49	27	724
2014	Less than 3 years in current department or agency	22	20	15	9	7	21	7	57	22	614
2014	3 to 10 years in current department or agency	13	23	20	15	14	11	3	43	34	1336
2014	11 to 20 years in current department or agency	11	24	20	16	13	14	2	42	35	1250
2014	More than 20 years in current department or agency	16	24	20	14	9	13	5	48	28	667

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	19	6	3	1	3	3	89	5	928
2017	3 to 10 years in current department or agency	56	26	7	5	2	1	2	85	8	1210
2017	11 to 20 years in current department or agency	50	30	9	7	2	1	1	81	10	1245
2017	More than 20 years in current department or agency	51	32	9	5	2	0	1	84	7	722
2014	Less than 3 years in current department or agency	66	18	5	3	1	4	3	91	4	614
2014	3 to 10 years in current department or agency	56	27	8	4	2	1	2	85	7	1338
2014	11 to 20 years in current department or agency	49	30	11	7	2	1	1	80	9	1250
2014	More than 20 years in current department or agency	51	29	10	5	2	0	1	82	8	668

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	72	15	4	3	1	3	3	93	3	929
2017	3 to 10 years in current department or agency	65	24	3	3	1	2	2	92	4	1210
2017	11 to 20 years in current department or agency	63	26	6	2	1	1	0	90	3	1247
2017	More than 20 years in current department or agency	64	25	7	1	1	1	1	91	2	723
2014	Less than 3 years in current department or agency	68	16	3	2	1	7	3	94	3	614
2014	3 to 10 years in current department or agency	69	22	4	2	1	1	1	93	2	1337
2014	11 to 20 years in current department or agency	65	27	5	1	0	1	1	93	2	1249
2014	More than 20 years in current department or agency	66	24	6	1	1	1	1	92	2	668

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	30	9	9	4	6	1	76	14	928
2017	3 to 10 years in current department or agency	30	38	13	11	6	2	1	69	17	1209
2017	11 to 20 years in current department or agency	24	41	15	11	7	1	0	67	18	1241
2017	More than 20 years in current department or agency	32	43	13	7	3	2	1	76	10	723
2014	Less than 3 years in current department or agency	34	30	12	9	3	9	2	73	13	614
2014	3 to 10 years in current department or agency	27	37	15	12	7	1	0	65	19	1338
2014	11 to 20 years in current department or agency	26	38	17	13	5	1	0	64	18	1247
2014	More than 20 years in current department or agency	30	42	14	8	3	2	1	74	11	668

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	29	10	9	7	6	3	71	18	929
2017	3 to 10 years in current department or agency	27	31	14	13	12	2	1	59	26	1206
2017	11 to 20 years in current department or agency	24	31	14	14	15	1	1	57	30	1247
2017	More than 20 years in current department or agency	25	33	13	12	11	1	5	61	25	722
2014	Less than 3 years in current department or agency	26	28	12	10	10	6	7	63	23	614
2014	3 to 10 years in current department or agency	20	30	15	16	16	2	1	51	33	1339
2014	11 to 20 years in current department or agency	19	29	15	20	14	2	2	50	35	1250
2014	More than 20 years in current department or agency	20	29	17	16	13	1	5	51	31	667

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	36	12	7	4	5	1	76	11	928
2017	3 to 10 years in current department or agency	25	39	19	8	4	4	1	67	13	1210
2017	11 to 20 years in current department or agency	24	40	17	8	5	5	1	68	14	1246
2017	More than 20 years in current department or agency	27	42	18	5	3	5	1	72	8	721

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	27	9	3	1	6	1	86	4	930
2017	3 to 10 years in current department or agency	43	36	10	3	2	5	1	84	6	1204
2017	11 to 20 years in current department or agency	46	37	11	1	2	3	0	86	3	1247
2017	More than 20 years in current department or agency	53	34	9	1	1	2	0	88	2	723
2014	Less than 3 years in current department or agency	59	26	7	1	1	7	0	91	2	614
2014	3 to 10 years in current department or agency	49	35	9	2	1	4	0	87	4	1336
2014	11 to 20 years in current department or agency	50	36	9	2	1	3	0	89	2	1249
2014	More than 20 years in current department or agency	51	35	9	2	0	2	0	89	2	667

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	28	6	3	1	2	90	4	930
2017	3 to 10 years in current department or agency	46	37	10	4	2	2	85	5	1208
2017	11 to 20 years in current department or agency	44	40	10	3	1	2	86	4	1245
2017	More than 20 years in current department or agency	48	37	9	3	1	1	87	4	718
2014	Less than 3 years in current department or agency	58	29	7	2	1	3	90	3	613
2014	3 to 10 years in current department or agency	46	37	9	3	2	2	85	5	1337
2014	11 to 20 years in current department or agency	45	38	11	3	1	2	85	4	1250
2014	More than 20 years in current department or agency	47	37	10	3	1	2	86	4	668

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	25	3	2	1	0	95	2	929
2017	3 to 10 years in current department or agency	53	35	7	2	2	0	88	4	1209
2017	11 to 20 years in current department or agency	50	36	9	3	2	0	86	5	1248
2017	More than 20 years in current department or agency	52	35	8	2	1	0	88	4	721
2014	Less than 3 years in current department or agency	68	26	4	1	0	0	94	2	613
2014	3 to 10 years in current department or agency	51	36	8	2	2	1	88	4	1337
2014	11 to 20 years in current department or agency	48	38	9	3	1	0	86	4	1249
2014	More than 20 years in current department or agency	50	37	9	2	1	1	88	3	667

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	27	7	4	1	1	87	5	931
2017	3 to 10 years in current department or agency	46	33	12	6	3	0	79	8	1208
2017	11 to 20 years in current department or agency	45	33	13	5	3	1	79	8	1243
2017	More than 20 years in current department or agency	48	34	10	5	2	0	83	7	725
2014	Less than 3 years in current department or agency	52	32	10	4	2	0	84	6	614
2014	3 to 10 years in current department or agency	39	37	14	7	3	1	77	10	1340
2014	11 to 20 years in current department or agency	35	40	15	7	2	1	75	10	1249
2014	More than 20 years in current department or agency	38	39	16	6	1	0	76	8	668

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	30	7	4	1	1	88	5	927
2017	3 to 10 years in current department or agency	43	36	12	6	3	0	80	9	1210
2017	11 to 20 years in current department or agency	42	38	12	5	3	0	80	8	1247
2017	More than 20 years in current department or agency	46	36	11	5	1	0	83	7	724
2014	Less than 3 years in current department or agency	51	33	10	4	2	0	84	5	614
2014	3 to 10 years in current department or agency	38	39	13	8	3	0	77	10	1338
2014	11 to 20 years in current department or agency	33	41	16	7	2	1	75	9	1249
2014	More than 20 years in current department or agency	38	39	15	6	1	0	77	8	668

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	25	14	8	5	6	1	71	13	929
2017	3 to 10 years in current department or agency	37	26	17	10	6	5	0	65	17	1209
2017	11 to 20 years in current department or agency	41	27	15	9	5	3	0	70	14	1246
2017	More than 20 years in current department or agency	47	26	12	7	4	3	1	76	11	722
2014	Less than 3 years in current department or agency	35	24	19	10	6	5	1	62	18	613
2014	3 to 10 years in current department or agency	34	26	17	12	7	4	0	63	19	1339
2014	11 to 20 years in current department or agency	36	29	17	9	5	4	0	67	15	1250
2014	More than 20 years in current department or agency	41	30	16	6	2	3	1	75	9	668

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	28	39	34	931
2017	3 to 10 years in current department or agency	24	38	38	1212
2017	11 to 20 years in current department or agency	20	49	30	1246
2017	More than 20 years in current department or agency	25	51	25	725
2014	Less than 3 years in current department or agency	34	34	31	614
2014	3 to 10 years in current department or agency	26	37	37	1340
2014	11 to 20 years in current department or agency	18	49	33	1250
2014	More than 20 years in current department or agency	21	50	30	667

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	0	40	23	3	27	6	260
2017	3 to 10 years in current department or agency	3	54	31	4	1	6	295
2017	11 to 20 years in current department or agency	6	58	24	3	0	8	256
2017	More than 20 years in current department or agency	57	24	9	3	4	3	180
2014	Less than 3 years in current department or agency	0	31	27	14	9999	28	199
2014	3 to 10 years in current department or agency	3	57	27	7	9999	6	343
2014	11 to 20 years in current department or agency	11	59	20	7	9999	4	221
2014	More than 20 years in current department or agency	68	21	5	3	9999	3	138

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	9	91	930
2017	3 to 10 years in current department or agency	13	87	1212
2017	11 to 20 years in current department or agency	13	87	1246
2017	More than 20 years in current department or agency	7	93	722
2014	Less than 3 years in current department or agency	13	87	612
2014	3 to 10 years in current department or agency	12	88	1337
2014	11 to 20 years in current department or agency	11	89	1247
2014	More than 20 years in current department or agency	7	93	666

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	39	83
2017	3 to 10 years in current department or agency	44	157
2017	11 to 20 years in current department or agency	41	162
2017	More than 20 years in current department or agency	43	52
2014	Less than 3 years in current department or agency	50	78
2014	3 to 10 years in current department or agency	48	164
2014	11 to 20 years in current department or agency	52	137
2014	More than 20 years in current department or agency	43	44

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	58	83
2017	3 to 10 years in current department or agency	61	157
2017	11 to 20 years in current department or agency	67	162
2017	More than 20 years in current department or agency	70	52
2014	Less than 3 years in current department or agency	51	78
2014	3 to 10 years in current department or agency	63	164
2014	11 to 20 years in current department or agency	58	137
2014	More than 20 years in current department or agency	57	44

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	8	157
2017	11 to 20 years in current department or agency	11	162
2017	More than 20 years in current department or agency	17	52
2014	3 to 10 years in current department or agency	6	164
2014	11 to 20 years in current department or agency	7	137
2014	More than 20 years in current department or agency	11	44

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	83
2017	3 to 10 years in current department or agency	157
2017	11 to 20 years in current department or agency	162
2014	Less than 3 years in current department or agency	78
2014	3 to 10 years in current department or agency	164
2014	11 to 20 years in current department or agency	137
2014	More than 20 years in current department or agency	44

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	83
2014	Less than 3 years in current department or agency	7	78
2014	More than 20 years in current department or agency	0	44

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	7	157
2017	11 to 20 years in current department or agency	4	162
2017	More than 20 years in current department or agency	0	52
2014	Less than 3 years in current department or agency	10	78
2014	3 to 10 years in current department or agency	3	164
2014	11 to 20 years in current department or agency	4	137
2014	More than 20 years in current department or agency	0	44

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	42	83
2017	3 to 10 years in current department or agency	34	157
2017	11 to 20 years in current department or agency	30	163
2017	More than 20 years in current department or agency	31	52
2014	Less than 3 years in current department or agency	22	79
2014	3 to 10 years in current department or agency	32	164
2014	11 to 20 years in current department or agency	33	137
2014	More than 20 years in current department or agency	34	44

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	32	83
2017	3 to 10 years in current department or agency	34	157
2017	11 to 20 years in current department or agency	37	163
2017	More than 20 years in current department or agency	38	52
2014	Less than 3 years in current department or agency	26	79
2014	3 to 10 years in current department or agency	38	164
2014	11 to 20 years in current department or agency	32	137
2014	More than 20 years in current department or agency	18	44

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	35	83
2017	3 to 10 years in current department or agency	45	157
2017	11 to 20 years in current department or agency	42	163
2017	More than 20 years in current department or agency	42	52
2014	Less than 3 years in current department or agency	32	79
2014	3 to 10 years in current department or agency	40	164
2014	11 to 20 years in current department or agency	37	137
2014	More than 20 years in current department or agency	25	44

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	30	83
2017	3 to 10 years in current department or agency	31	157
2017	11 to 20 years in current department or agency	33	163
2017	More than 20 years in current department or agency	43	52
2014	Less than 3 years in current department or agency	35	79
2014	3 to 10 years in current department or agency	41	164
2014	11 to 20 years in current department or agency	43	137
2014	More than 20 years in current department or agency	46	44

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	83
2017	3 to 10 years in current department or agency	29	157
2017	11 to 20 years in current department or agency	21	163
2017	More than 20 years in current department or agency	27	52
2014	Less than 3 years in current department or agency	28	79
2014	3 to 10 years in current department or agency	23	164
2014	11 to 20 years in current department or agency	24	137
2014	More than 20 years in current department or agency	14	44

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	58	83
2017	3 to 10 years in current department or agency	48	157
2017	11 to 20 years in current department or agency	53	163
2017	More than 20 years in current department or agency	50	52
2014	Less than 3 years in current department or agency	63	79
2014	3 to 10 years in current department or agency	58	164
2014	11 to 20 years in current department or agency	60	137
2014	More than 20 years in current department or agency	62	44

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	83
2017	3 to 10 years in current department or agency	26	157
2017	11 to 20 years in current department or agency	27	163
2017	More than 20 years in current department or agency	22	52
2014	Less than 3 years in current department or agency	28	79
2014	3 to 10 years in current department or agency	33	164
2014	11 to 20 years in current department or agency	31	137
2014	More than 20 years in current department or agency	38	44

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	83
2017	11 to 20 years in current department or agency	163
2017	More than 20 years in current department or agency	52

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	16	83
2017	3 to 10 years in current department or agency	12	157
2017	11 to 20 years in current department or agency	5	163
2014	Less than 3 years in current department or agency	24	79
2014	3 to 10 years in current department or agency	8	164

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	83
2017	3 to 10 years in current department or agency	10	157
2017	11 to 20 years in current department or agency	9	163
2017	More than 20 years in current department or agency	10	52
2014	Less than 3 years in current department or agency	7	79
2014	3 to 10 years in current department or agency	12	164
2014	11 to 20 years in current department or agency	12	137

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	40	83
2017	3 to 10 years in current department or agency	44	157
2017	11 to 20 years in current department or agency	42	163
2017	More than 20 years in current department or agency	44	52
2014	Less than 3 years in current department or agency	40	79
2014	3 to 10 years in current department or agency	42	164
2014	11 to 20 years in current department or agency	40	137
2014	More than 20 years in current department or agency	41	44

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	28	83
2017	3 to 10 years in current department or agency	16	157
2017	11 to 20 years in current department or agency	23	163
2017	More than 20 years in current department or agency	29	52
2014	Less than 3 years in current department or agency	15	79
2014	3 to 10 years in current department or agency	27	164
2014	11 to 20 years in current department or agency	19	137
2014	More than 20 years in current department or agency	23	44

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	6	83
2017	3 to 10 years in current department or agency	12	157
2017	11 to 20 years in current department or agency	14	163
2017	More than 20 years in current department or agency	10	52
2014	Less than 3 years in current department or agency	9	79
2014	3 to 10 years in current department or agency	15	164
2014	11 to 20 years in current department or agency	15	137

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	53	83
2017	3 to 10 years in current department or agency	59	157
2017	11 to 20 years in current department or agency	55	163
2017	More than 20 years in current department or agency	58	52
2014	Less than 3 years in current department or agency	45	79
2014	3 to 10 years in current department or agency	50	164
2014	11 to 20 years in current department or agency	54	136
2014	More than 20 years in current department or agency	66	44

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	20	83
2017	3 to 10 years in current department or agency	28	157
2017	11 to 20 years in current department or agency	27	163
2017	More than 20 years in current department or agency	37	52
2014	Less than 3 years in current department or agency	24	79
2014	3 to 10 years in current department or agency	27	164
2014	11 to 20 years in current department or agency	30	136
2014	More than 20 years in current department or agency	44	44

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	83
2017	3 to 10 years in current department or agency	10	157
2017	11 to 20 years in current department or agency	12	163
2017	More than 20 years in current department or agency	10	52
2014	Less than 3 years in current department or agency	6	79
2014	3 to 10 years in current department or agency	7	164
2014	11 to 20 years in current department or agency	9	136
2014	More than 20 years in current department or agency	20	44

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	15	157
2017	11 to 20 years in current department or agency	13	163
2017	More than 20 years in current department or agency	23	52
2014	Less than 3 years in current department or agency	11	79
2014	3 to 10 years in current department or agency	10	164
2014	11 to 20 years in current department or agency	10	136

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	5	83
2017	3 to 10 years in current department or agency	9	157
2017	11 to 20 years in current department or agency	3	163
2017	More than 20 years in current department or agency	16	52
2014	Less than 3 years in current department or agency	8	79
2014	3 to 10 years in current department or agency	10	164
2014	11 to 20 years in current department or agency	10	136

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	6	157
2017	11 to 20 years in current department or agency	4	163
2017	More than 20 years in current department or agency	11	52
2014	11 to 20 years in current department or agency	5	136
2014	More than 20 years in current department or agency	0	44

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	83
2017	3 to 10 years in current department or agency	12	157
2017	11 to 20 years in current department or agency	11	163
2017	More than 20 years in current department or agency	11	52
2014	Less than 3 years in current department or agency	15	79
2014	3 to 10 years in current department or agency	15	164
2014	11 to 20 years in current department or agency	13	136
2014	More than 20 years in current department or agency	25	44

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	8	157
2017	11 to 20 years in current department or agency	13	163
2014	Less than 3 years in current department or agency	15	79
2014	3 to 10 years in current department or agency	11	164
2014	11 to 20 years in current department or agency	13	136

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	34	83
2017	3 to 10 years in current department or agency	25	157
2017	11 to 20 years in current department or agency	22	163
2017	More than 20 years in current department or agency	22	52
2014	Less than 3 years in current department or agency	30	79
2014	3 to 10 years in current department or agency	28	164
2014	11 to 20 years in current department or agency	26	136
2014	More than 20 years in current department or agency	16	44

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	81
2017	3 to 10 years in current department or agency	9	148
2017	11 to 20 years in current department or agency	13	157
2014	Less than 3 years in current department or agency	28	76
2014	3 to 10 years in current department or agency	10	161
2014	11 to 20 years in current department or agency	15	129
2014	More than 20 years in current department or agency	12	44

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	81
2017	3 to 10 years in current department or agency	23	148
2017	11 to 20 years in current department or agency	29	157
2017	More than 20 years in current department or agency	20	46
2014	Less than 3 years in current department or agency	35	76
2014	3 to 10 years in current department or agency	16	161
2014	11 to 20 years in current department or agency	18	129
2014	More than 20 years in current department or agency	12	44

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	81
2017	3 to 10 years in current department or agency	9	148
2017	11 to 20 years in current department or agency	7	157
2017	More than 20 years in current department or agency	11	46
2014	Less than 3 years in current department or agency	17	76
2014	3 to 10 years in current department or agency	12	161
2014	11 to 20 years in current department or agency	13	129
2014	More than 20 years in current department or agency	11	44

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	81
2017	3 to 10 years in current department or agency	13	148
2017	11 to 20 years in current department or agency	10	157
2017	More than 20 years in current department or agency	11	46
2014	Less than 3 years in current department or agency	8	76
2014	3 to 10 years in current department or agency	10	161
2014	11 to 20 years in current department or agency	10	129
2014	More than 20 years in current department or agency	12	44

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	81
2017	3 to 10 years in current department or agency	14	148
2017	11 to 20 years in current department or agency	13	157
2017	More than 20 years in current department or agency	11	46
2014	Less than 3 years in current department or agency	10	76
2014	3 to 10 years in current department or agency	11	161
2014	11 to 20 years in current department or agency	8	129
2014	More than 20 years in current department or agency	22	44

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	81
2017	3 to 10 years in current department or agency	12	148
2017	11 to 20 years in current department or agency	9	157
2014	3 to 10 years in current department or agency	9	161
2014	11 to 20 years in current department or agency	14	129
2014	More than 20 years in current department or agency	13	44

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	22	81
2017	3 to 10 years in current department or agency	16	148
2017	11 to 20 years in current department or agency	16	157
2017	More than 20 years in current department or agency	19	46
2014	Less than 3 years in current department or agency	24	76
2014	3 to 10 years in current department or agency	15	161
2014	11 to 20 years in current department or agency	12	129
2014	More than 20 years in current department or agency	13	44

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	19	81
2017	3 to 10 years in current department or agency	12	148
2017	11 to 20 years in current department or agency	9	157
2014	Less than 3 years in current department or agency	13	76
2014	3 to 10 years in current department or agency	11	161
2014	11 to 20 years in current department or agency	6	129

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	81
2017	3 to 10 years in current department or agency	9	148
2017	11 to 20 years in current department or agency	8	157
2014	Less than 3 years in current department or agency	12	76
2014	3 to 10 years in current department or agency	7	161
2014	11 to 20 years in current department or agency	12	129
2014	More than 20 years in current department or agency	11	44

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	16	81
2017	3 to 10 years in current department or agency	33	148
2017	11 to 20 years in current department or agency	27	157
2017	More than 20 years in current department or agency	28	46
2014	Less than 3 years in current department or agency	20	76
2014	3 to 10 years in current department or agency	22	161
2014	11 to 20 years in current department or agency	20	129
2014	More than 20 years in current department or agency	31	44

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	81
2017	3 to 10 years in current department or agency	13	148
2017	11 to 20 years in current department or agency	10	157
2014	Less than 3 years in current department or agency	8	76
2014	3 to 10 years in current department or agency	9	161
2014	11 to 20 years in current department or agency	6	129
2014	More than 20 years in current department or agency	11	44

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	35	81
2017	3 to 10 years in current department or agency	48	148
2017	11 to 20 years in current department or agency	45	157
2017	More than 20 years in current department or agency	46	46
2014	Less than 3 years in current department or agency	38	76
2014	3 to 10 years in current department or agency	49	161
2014	11 to 20 years in current department or agency	39	129
2014	More than 20 years in current department or agency	37	44

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	81
2014	Less than 3 years in current department or agency	0	76

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	38	81
2017	3 to 10 years in current department or agency	40	148
2017	11 to 20 years in current department or agency	45	157
2017	More than 20 years in current department or agency	49	46
2014	Less than 3 years in current department or agency	33	76
2014	3 to 10 years in current department or agency	55	161
2014	11 to 20 years in current department or agency	49	129
2014	More than 20 years in current department or agency	41	44

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	81

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	81
2017	3 to 10 years in current department or agency	14	148
2017	11 to 20 years in current department or agency	16	157
2017	More than 20 years in current department or agency	18	46
2014	Less than 3 years in current department or agency	8	76
2014	3 to 10 years in current department or agency	7	161
2014	11 to 20 years in current department or agency	13	129

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	77	23	83
2017	3 to 10 years in current department or agency	99	1	158
2017	11 to 20 years in current department or agency	99	1	163
2017	More than 20 years in current department or agency	98	2	52

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	23	12	10	2	2	38	13	71	8	928
2017	3 to 10 years in current department or agency	19	17	16	5	4	30	9	59	15	1210
2017	11 to 20 years in current department or agency	21	21	16	5	4	26	7	62	14	1244
2017	More than 20 years in current department or agency	25	24	17	3	2	25	4	69	7	723
2014	Less than 3 years in current department or agency	16	10	11	2	2	39	19	63	10	614
2014	3 to 10 years in current department or agency	17	19	15	5	4	30	11	61	14	1337
2014	11 to 20 years in current department or agency	19	19	16	4	3	32	7	63	11	1247
2014	More than 20 years in current department or agency	23	24	18	4	1	26	4	68	7	668

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	27	9	2	2	18	2	85	4	926
2017	3 to 10 years in current department or agency	35	32	12	4	3	11	2	77	9	1212
2017	11 to 20 years in current department or agency	39	37	13	3	3	5	0	79	7	1241
2017	More than 20 years in current department or agency	43	37	11	3	1	4	1	85	4	721
2014	Less than 3 years in current department or agency	31	23	11	3	1	24	6	78	5	613
2014	3 to 10 years in current department or agency	32	33	16	3	2	12	1	75	6	1338
2014	11 to 20 years in current department or agency	35	37	14	3	1	10	1	80	5	1248
2014	More than 20 years in current department or agency	39	39	12	3	0	7	0	84	3	665

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	39	12	10	6	4	4	69	18	931
2017	3 to 10 years in current department or agency	22	52	12	7	2	2	2	77	10	1210
2017	11 to 20 years in current department or agency	27	55	11	5	0	1	1	84	5	1246
2017	More than 20 years in current department or agency	29	51	9	4	1	1	5	86	5	725
2014	Less than 3 years in current department or agency	19	37	11	12	5	7	10	67	20	614
2014	3 to 10 years in current department or agency	22	53	15	6	1	2	1	77	8	1337
2014	11 to 20 years in current department or agency	24	59	12	4	1	1	1	84	4	1250
2014	More than 20 years in current department or agency	26	55	10	2	1	0	4	86	3	668

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	15	19	15	4	3	32	11	60	13	932
2017	3 to 10 years in current department or agency	11	26	19	6	3	29	7	57	13	1208
2017	11 to 20 years in current department or agency	13	28	20	5	3	26	6	59	11	1243
2017	More than 20 years in current department or agency	16	27	22	2	2	25	6	62	6	722
2014	Less than 3 years in current department or agency	10	15	14	3	3	34	20	55	15	614
2014	3 to 10 years in current department or agency	10	24	23	7	3	26	8	50	16	1337
2014	11 to 20 years in current department or agency	10	27	23	6	2	25	7	54	12	1248
2014	More than 20 years in current department or agency	12	27	24	4	2	22	8	57	9	667

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	23	8	1	0	20	4	88	2	931
2017	3 to 10 years in current department or agency	44	31	8	2	1	11	2	88	4	1212
2017	11 to 20 years in current department or agency	47	33	9	1	1	7	1	87	3	1246
2017	More than 20 years in current department or agency	45	32	8	1	1	8	5	89	2	721
2014	Less than 3 years in current department or agency	37	19	10	1	1	21	12	83	3	614
2014	3 to 10 years in current department or agency	41	33	10	2	1	11	2	84	4	1338
2014	11 to 20 years in current department or agency	41	39	10	1	1	8	1	88	2	1248
2014	More than 20 years in current department or agency	42	36	10	1	0	7	4	88	1	668

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	22	8	2	1	24	4	85	4	927
2017	3 to 10 years in current department or agency	37	33	10	2	2	14	2	84	5	1211
2017	11 to 20 years in current department or agency	40	34	11	2	1	10	1	84	4	1246
2017	More than 20 years in current department or agency	41	33	11	2	0	8	5	85	3	720
2014	Less than 3 years in current department or agency	32	20	10	1	1	24	12	82	3	614
2014	3 to 10 years in current department or agency	35	33	13	2	1	14	1	80	4	1337
2014	11 to 20 years in current department or agency	34	39	12	3	1	10	1	83	4	1247
2014	More than 20 years in current department or agency	36	39	11	1	1	9	4	85	2	666

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	4	96	931
2017	3 to 10 years in current department or agency	7	93	1211
2017	11 to 20 years in current department or agency	6	94	1241
2017	More than 20 years in current department or agency	5	95	721
2014	Less than 3 years in current department or agency	6	94	614
2014	3 to 10 years in current department or agency	5	95	1335
2014	11 to 20 years in current department or agency	4	96	1247
2014	More than 20 years in current department or agency	3	97	667

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	31	35
2017	3 to 10 years in current department or agency	37	81
2017	11 to 20 years in current department or agency	35	73
2017	More than 20 years in current department or agency	32	38
2014	Less than 3 years in current department or agency	35	35
2014	3 to 10 years in current department or agency	39	67
2014	11 to 20 years in current department or agency	37	43
2014	More than 20 years in current department or agency	29	18

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	78	35
2017	3 to 10 years in current department or agency	78	81
2017	11 to 20 years in current department or agency	81	73
2017	More than 20 years in current department or agency	87	38
2014	Less than 3 years in current department or agency	60	35
2014	3 to 10 years in current department or agency	80	67
2014	11 to 20 years in current department or agency	74	43
2014	More than 20 years in current department or agency	83	18

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	8	73
2014	More than 20 years in current department or agency	0	18

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	35
2017	3 to 10 years in current department or agency	81
2017	11 to 20 years in current department or agency	73
2017	More than 20 years in current department or agency	38
2014	Less than 3 years in current department or agency	35
2014	3 to 10 years in current department or agency	67
2014	11 to 20 years in current department or agency	43
2014	More than 20 years in current department or agency	18

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	38

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	6	81
2017	11 to 20 years in current department or agency	9	73
2014	3 to 10 years in current department or agency	11	67
2014	11 to 20 years in current department or agency	12	43

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	35
2017	3 to 10 years in current department or agency	24	81
2017	11 to 20 years in current department or agency	19	72
2014	Less than 3 years in current department or agency	27	35
2014	3 to 10 years in current department or agency	20	67
2014	11 to 20 years in current department or agency	19	43

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	19	35
2017	3 to 10 years in current department or agency	28	81
2017	11 to 20 years in current department or agency	24	72
2014	Less than 3 years in current department or agency	18	35
2014	3 to 10 years in current department or agency	21	67
2014	11 to 20 years in current department or agency	12	43

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	11	81
2017	11 to 20 years in current department or agency	7	72
2014	3 to 10 years in current department or agency	9	67

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	38
2014	11 to 20 years in current department or agency	0	43

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	25	35
2017	3 to 10 years in current department or agency	26	81
2017	11 to 20 years in current department or agency	24	72
2017	More than 20 years in current department or agency	20	38
2014	Less than 3 years in current department or agency	30	35
2014	3 to 10 years in current department or agency	21	67
2014	11 to 20 years in current department or agency	16	43

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	31	35
2017	3 to 10 years in current department or agency	31	81
2017	11 to 20 years in current department or agency	26	72
2017	More than 20 years in current department or agency	35	38
2014	Less than 3 years in current department or agency	22	35
2014	3 to 10 years in current department or agency	28	67
2014	11 to 20 years in current department or agency	21	43
2014	More than 20 years in current department or agency	0	18

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	35
2014	More than 20 years in current department or agency	0	18

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	35
2017	11 to 20 years in current department or agency	72
2017	More than 20 years in current department or agency	38

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	7	81

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	35
2017	3 to 10 years in current department or agency	21	81
2017	11 to 20 years in current department or agency	16	72
2017	More than 20 years in current department or agency	14	38
2014	3 to 10 years in current department or agency	14	67
2014	11 to 20 years in current department or agency	14	43

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	81
2017	11 to 20 years in current department or agency	72
2017	More than 20 years in current department or agency	38

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	35
2017	3 to 10 years in current department or agency	21	81
2017	11 to 20 years in current department or agency	18	72
2017	More than 20 years in current department or agency	22	38
2014	Less than 3 years in current department or agency	17	35
2014	3 to 10 years in current department or agency	14	67
2014	11 to 20 years in current department or agency	25	43

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	35
2017	3 to 10 years in current department or agency	81
2017	11 to 20 years in current department or agency	72
2017	More than 20 years in current department or agency	38
2014	Less than 3 years in current department or agency	35
2014	3 to 10 years in current department or agency	67

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	17	35
2017	3 to 10 years in current department or agency	10	81
2017	11 to 20 years in current department or agency	23	72
2017	More than 20 years in current department or agency	28	38
2014	Less than 3 years in current department or agency	24	35
2014	3 to 10 years in current department or agency	27	67
2014	11 to 20 years in current department or agency	33	43
2014	More than 20 years in current department or agency	44	18

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	31	35
2017	3 to 10 years in current department or agency	33	81
2017	11 to 20 years in current department or agency	27	72
2017	More than 20 years in current department or agency	35	38
2014	Less than 3 years in current department or agency	35	35
2014	3 to 10 years in current department or agency	21	67
2014	11 to 20 years in current department or agency	44	43
2014	More than 20 years in current department or agency	44	18

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	10	81
2017	11 to 20 years in current department or agency	14	72
2017	More than 20 years in current department or agency	14	38
2014	Less than 3 years in current department or agency	25	35
2014	3 to 10 years in current department or agency	12	67
2014	11 to 20 years in current department or agency	26	43

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	10	81
2017	11 to 20 years in current department or agency	11	72
2017	More than 20 years in current department or agency	24	38
2014	11 to 20 years in current department or agency	16	43

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	35

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	11	72
2014	3 to 10 years in current department or agency	12	67

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	9	72
2014	11 to 20 years in current department or agency	18	43

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	60	35
2017	3 to 10 years in current department or agency	58	81
2017	11 to 20 years in current department or agency	59	72
2017	More than 20 years in current department or agency	49	38
2014	Less than 3 years in current department or agency	47	35
2014	3 to 10 years in current department or agency	60	67
2014	11 to 20 years in current department or agency	30	43
2014	More than 20 years in current department or agency	45	18

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	36
2014	Less than 3 years in current department or agency	15	35
2014	11 to 20 years in current department or agency	0	39

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	34
2017	3 to 10 years in current department or agency	22	80
2017	11 to 20 years in current department or agency	11	71
2017	More than 20 years in current department or agency	0	36
2014	Less than 3 years in current department or agency	17	35
2014	3 to 10 years in current department or agency	14	65

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	9	71
2014	Less than 3 years in current department or agency	15	35
2014	More than 20 years in current department or agency	0	17

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	34
2017	More than 20 years in current department or agency	36
2014	3 to 10 years in current department or agency	65
2014	11 to 20 years in current department or agency	39
2014	More than 20 years in current department or agency	17

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	36

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	6	80
2017	More than 20 years in current department or agency	0	36
2014	Less than 3 years in current department or agency	0	35
2014	3 to 10 years in current department or agency	8	65

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	34
2017	3 to 10 years in current department or agency	15	80
2017	11 to 20 years in current department or agency	10	71
2014	Less than 3 years in current department or agency	13	35
2014	11 to 20 years in current department or agency	13	39

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	15	80
2017	11 to 20 years in current department or agency	13	71
2014	3 to 10 years in current department or agency	15	65
2014	11 to 20 years in current department or agency	13	39
2014	More than 20 years in current department or agency	0	17

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	34
2014	11 to 20 years in current department or agency	13	39

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	25	80
2017	11 to 20 years in current department or agency	26	71
2017	More than 20 years in current department or agency	26	36
2014	Less than 3 years in current department or agency	27	35
2014	3 to 10 years in current department or agency	24	65
2014	11 to 20 years in current department or agency	23	39

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	10	80
2017	11 to 20 years in current department or agency	9	71
2014	More than 20 years in current department or agency	0	17

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	36	34
2017	3 to 10 years in current department or agency	49	80
2017	11 to 20 years in current department or agency	50	71
2017	More than 20 years in current department or agency	39	36
2014	Less than 3 years in current department or agency	38	35
2014	3 to 10 years in current department or agency	44	65
2014	11 to 20 years in current department or agency	51	39
2014	More than 20 years in current department or agency	35	17

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	34
2017	More than 20 years in current department or agency	36
2014	Less than 3 years in current department or agency	35
2014	3 to 10 years in current department or agency	65
2014	More than 20 years in current department or agency	17

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	55	34
2017	3 to 10 years in current department or agency	47	80
2017	11 to 20 years in current department or agency	61	71
2017	More than 20 years in current department or agency	74	36
2014	Less than 3 years in current department or agency	52	35
2014	3 to 10 years in current department or agency	62	65
2014	11 to 20 years in current department or agency	64	39
2014	More than 20 years in current department or agency	53	17

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	34
2017	More than 20 years in current department or agency	0	36

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	12	80
2017	11 to 20 years in current department or agency	14	71
2014	Less than 3 years in current department or agency	13	35
2014	11 to 20 years in current department or agency	18	39

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	78	22	36
2017	3 to 10 years in current department or agency	98	2	82
2017	11 to 20 years in current department or agency	100	0	72
2017	More than 20 years in current department or agency	100	0	38

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	26	12	9	1	2	40	11	76	6	928
2017	3 to 10 years in current department or agency	18	18	15	3	2	36	9	65	8	1211
2017	11 to 20 years in current department or agency	21	20	16	2	2	33	6	67	7	1246
2017	More than 20 years in current department or agency	26	20	16	2	2	30	5	70	5	721
2014	Less than 3 years in current department or agency	19	12	9	1	1	42	15	74	5	614
2014	3 to 10 years in current department or agency	17	19	15	2	2	36	9	65	7	1336
2014	11 to 20 years in current department or agency	18	20	16	2	1	36	6	67	5	1248
2014	More than 20 years in current department or agency	24	22	14	1	0	34	4	74	2	667

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	25	6	2	1	19	2	88	4	929
2017	3 to 10 years in current department or agency	36	31	13	3	2	13	2	79	6	1208
2017	11 to 20 years in current department or agency	41	34	12	2	1	9	1	83	4	1245
2017	More than 20 years in current department or agency	45	34	10	2	1	7	1	86	3	721
2014	Less than 3 years in current department or agency	37	25	7	1	1	24	5	87	2	614
2014	3 to 10 years in current department or agency	33	33	15	2	1	15	1	78	4	1335
2014	11 to 20 years in current department or agency	36	35	14	2	1	11	1	81	3	1249
2014	More than 20 years in current department or agency	37	41	10	1	0	9	1	87	2	667

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	27	19	10	12	2	59	22	926
2017	3 to 10 years in current department or agency	39	27	18	8	5	2	68	14	1208
2017	11 to 20 years in current department or agency	43	28	13	8	5	3	73	13	1247
2017	More than 20 years in current department or agency	49	24	15	5	5	2	75	9	723

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	32	20	6	4	2	69	11	930
2017	3 to 10 years in current department or agency	20	33	26	14	7	1	53	20	1211
2017	11 to 20 years in current department or agency	16	27	28	16	11	1	44	27	1246
2017	More than 20 years in current department or agency	17	30	27	14	10	1	48	25	721

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	27	12	5	3	3	79	9	928
2017	3 to 10 years in current department or agency	27	35	20	10	5	2	64	16	1202
2017	11 to 20 years in current department or agency	23	29	25	13	7	2	53	21	1242
2017	More than 20 years in current department or agency	20	34	25	14	5	2	55	19	720

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	24	15	9	4	1	3	71	13	928
2017	3 to 10 years in current department or agency	24	29	21	14	9	1	3	54	24	1212
2017	11 to 20 years in current department or agency	17	26	26	17	11	1	2	45	28	1243
2017	More than 20 years in current department or agency	21	26	25	14	8	1	4	50	24	722

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	15	6	2	1	1	10	89	4	927
2017	3 to 10 years in current department or agency	48	26	10	4	2	0	9	82	7	1207
2017	11 to 20 years in current department or agency	41	26	12	6	4	1	11	75	12	1244
2017	More than 20 years in current department or agency	40	25	14	7	4	0	10	73	12	722

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	30	14	6	5	1	74	11	923
2017	3 to 10 years in current department or agency	31	33	20	10	6	1	65	15	1206
2017	11 to 20 years in current department or agency	27	31	24	10	7	1	59	17	1243
2017	More than 20 years in current department or agency	33	31	20	9	4	1	66	14	722

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	29	17	7	2	1	2	73	10	922
2017	3 to 10 years in current department or agency	30	36	19	9	5	0	2	67	14	1209
2017	11 to 20 years in current department or agency	29	35	21	8	5	1	2	65	14	1243
2017	More than 20 years in current department or agency	30	36	21	7	4	1	2	68	11	718

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	30	15	5	3	1	2	76	8	923
2017	3 to 10 years in current department or agency	26	35	20	11	6	0	1	62	17	1208
2017	11 to 20 years in current department or agency	20	36	24	13	6	0	1	56	19	1246
2017	More than 20 years in current department or agency	21	38	21	11	7	0	1	60	18	720

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	30	17	9	4	0	2	70	13	922
2017	3 to 10 years in current department or agency	31	33	18	10	6	0	1	65	17	1208
2017	11 to 20 years in current department or agency	30	34	20	10	5	0	2	65	15	1244
2017	More than 20 years in current department or agency	34	35	18	8	4	1	1	70	12	719

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	33	15	6	3	0	1	75	9	925
2017	3 to 10 years in current department or agency	35	33	17	8	3	1	2	71	11	1204
2017	11 to 20 years in current department or agency	31	34	18	9	5	1	2	66	15	1241
2017	More than 20 years in current department or agency	29	33	20	10	4	1	2	64	14	712

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	21	12	4	3	3	82	7	929
2017	3 to 10 years in current department or agency	55	24	11	5	3	2	81	8	1205
2017	11 to 20 years in current department or agency	54	23	11	5	4	3	79	9	1244
2017	More than 20 years in current department or agency	54	24	11	6	3	2	80	9	722

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	80	8	3	2	3	1	4	92	5	926
2017	3 to 10 years in current department or agency	73	12	5	3	3	1	3	88	7	1208
2017	11 to 20 years in current department or agency	75	12	4	2	3	1	4	90	6	1241
2017	More than 20 years in current department or agency	78	10	3	2	2	1	5	93	4	721

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	18	6	3	1	3	90	4	929
2017	3 to 10 years in current department or agency	59	24	8	3	2	3	87	6	1206
2017	11 to 20 years in current department or agency	57	26	9	3	2	3	85	5	1244
2017	More than 20 years in current department or agency	59	24	10	3	1	3	86	4	722

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	14	5	3	4	3	88	7	928
2017	3 to 10 years in current department or agency	61	19	8	4	5	3	82	9	1210
2017	11 to 20 years in current department or agency	60	20	8	5	4	3	83	9	1246
2017	More than 20 years in current department or agency	62	19	9	3	3	3	84	7	721

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	6	3	2	1	0	24	94	3	921
2017	3 to 10 years in current department or agency	57	14	4	2	1	0	22	91	3	1209
2017	11 to 20 years in current department or agency	51	19	7	3	2	1	18	86	5	1241
2017	More than 20 years in current department or agency	52	20	7	2	1	0	17	88	4	718

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	77	10	4	1	0	7	94	2	922
2017	3 to 10 years in current department or agency	69	14	4	1	1	10	93	2	1207
2017	11 to 20 years in current department or agency	69	15	5	1	0	10	93	2	1236
2017	More than 20 years in current department or agency	71	14	4	1	0	9	94	1	715

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	15	9	5	9	0	3	77	14	930
2017	3 to 10 years in current department or agency	68	16	5	3	4	1	4	88	7	1209
2017	11 to 20 years in current department or agency	72	16	4	1	2	1	4	92	3	1243
2017	More than 20 years in current department or agency	77	12	3	1	1	1	4	94	3	720

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	28	12	4	2	0	2	82	6	929
2017	3 to 10 years in current department or agency	49	30	11	5	2	0	3	82	7	1207
2017	11 to 20 years in current department or agency	49	29	13	4	2	0	2	80	7	1241
2017	More than 20 years in current department or agency	53	27	11	4	2	1	2	82	6	722

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	43	26	6	3	1	65	9	929
2017	3 to 10 years in current department or agency	14	34	36	11	3	0	49	14	1213
2017	11 to 20 years in current department or agency	10	30	39	14	6	1	41	20	1246
2017	More than 20 years in current department or agency	14	29	40	11	5	1	43	16	724

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	4	10	30	33	22	0	0	55	15	930
2017	3 to 10 years in current department or agency	6	16	40	25	12	0	0	38	22	1208
2017	11 to 20 years in current department or agency	7	18	40	23	9	1	1	33	26	1246
2017	More than 20 years in current department or agency	5	19	39	24	11	1	1	36	24	724

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	36	15	8	5	11	1	69	14	929
2017	3 to 10 years in current department or agency	22	43	18	9	4	4	0	68	13	1212
2017	11 to 20 years in current department or agency	25	48	15	6	4	3	0	75	10	1247
2017	More than 20 years in current department or agency	31	45	13	4	3	5	0	80	7	722

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	40	12	6	3	4	78	10	931
2017	3 to 10 years in current department or agency	23	40	18	11	6	2	65	17	1210
2017	11 to 20 years in current department or agency	21	45	17	10	6	2	67	16	1245
2017	More than 20 years in current department or agency	26	45	17	5	5	2	73	10	725

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	12	88	929
2017	3 to 10 years in current department or agency	14	86	1210
2017	11 to 20 years in current department or agency	14	86	1244
2017	More than 20 years in current department or agency	10	90	721
2014	Less than 3 years in current department or agency	11	89	613
2014	3 to 10 years in current department or agency	12	88	1336
2014	11 to 20 years in current department or agency	9	91	1245
2014	More than 20 years in current department or agency	8	92	668

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	83	17	105
2017	3 to 10 years in current department or agency	78	22	169
2017	11 to 20 years in current department or agency	84	16	176
2017	More than 20 years in current department or agency	80	20	74
2014	Less than 3 years in current department or agency	76	24	72
2014	3 to 10 years in current department or agency	82	18	161
2014	11 to 20 years in current department or agency	88	12	114
2014	More than 20 years in current department or agency	90	10	53

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	33	7	5	3	0	0	85	8	87
2017	3 to 10 years in current department or agency	49	39	1	4	6	1	1	89	10	132
2017	11 to 20 years in current department or agency	48	37	5	7	3	0	0	85	10	147
2017	More than 20 years in current department or agency	55	33	4	4	5	0	0	88	9	59
2014	Less than 3 years in current department or agency	43	46	3	6	2	0	0	89	8	55
2014	3 to 10 years in current department or agency	58	28	4	8	2	0	0	86	10	132
2014	11 to 20 years in current department or agency	53	35	5	4	3	0	0	88	7	100
2014	More than 20 years in current department or agency	56	23	6	6	4	4	0	82	11	48

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	22	15	7	9	6	2	41	59	931
2017	3 to 10 years in current department or agency	47	25	13	5	3	5	1	51	49	1213
2017	11 to 20 years in current department or agency	58	20	8	3	2	7	1	63	37	1247
2017	More than 20 years in current department or agency	67	18	5	2	2	6	0	71	29	725

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	28	495
2017	3 to 10 years in current department or agency	15	555
2017	11 to 20 years in current department or agency	14	420
2017	More than 20 years in current department or agency	11	189

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	42	495
2017	3 to 10 years in current department or agency	34	555
2017	11 to 20 years in current department or agency	26	420
2017	More than 20 years in current department or agency	25	189

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	25	495
2017	3 to 10 years in current department or agency	12	555
2017	11 to 20 years in current department or agency	11	420
2017	More than 20 years in current department or agency	15	189

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	495
2017	3 to 10 years in current department or agency	35	555
2017	11 to 20 years in current department or agency	33	420
2017	More than 20 years in current department or agency	23	189

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	3	495
2017	3 to 10 years in current department or agency	9	555
2017	11 to 20 years in current department or agency	7	420
2017	More than 20 years in current department or agency	5	189

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	41	495
2017	3 to 10 years in current department or agency	39	555
2017	11 to 20 years in current department or agency	48	420
2017	More than 20 years in current department or agency	53	189

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	7	60	15	9	3	7	476
2017	3 to 10 years in current department or agency	13	65	11	6	2	3	545
2017	11 to 20 years in current department or agency	17	64	12	3	2	3	412
2017	More than 20 years in current department or agency	17	63	8	7	1	4	189

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	18	28	11	19	14	2	9	51	36	498
2017	3 to 10 years in current department or agency	15	27	17	16	12	4	10	48	32	564
2017	11 to 20 years in current department or agency	16	27	17	14	10	4	12	51	29	427
2017	More than 20 years in current department or agency	21	22	14	8	8	3	24	59	22	197

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	16	10	20	26	5	16	30	57	497
2017	3 to 10 years in current department or agency	7	16	17	13	17	5	25	33	43	564
2017	11 to 20 years in current department or agency	9	15	14	13	12	7	29	38	40	426
2017	More than 20 years in current department or agency	10	13	17	11	7	5	38	40	31	196

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Statistics Canada by Question 106. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me