2017 Public Service Employee Survey Results for Statistics Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - GT

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 25 50 6 16 2 0 0 75 18 48
2017 GT-02 30 52 3 12 3 0 0 82 15 33
2014 GT 42 46 0 10 2 0 0 88 12 41
2014 GT-02 43 50 0 7 0 0 0 93 7 30
2011 GT 52 31 6 9 2 0 0 83 11 54
2011 GT-02 57 29 9 6 0 0 0 86 6 35
2008 GT 44 44 2 10 0 0 0 88 10 50
2008 GT-02 47 44 3 6 0 0 0 92 6 36

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 54 34 8 4 0 0 0 87 4 48
2017 GT-02 55 36 6 3 0 0 0 91 3 33
2014 GT 54 24 7 10 2 0 2 80 13 41
2014 GT-02 57 23 6 10 0 0 3 83 10 30
2011 GT 58 32 4 4 2 0 0 91 6 53
2011 GT-02 56 32 6 6 0 0 0 88 6 34
2008 GT 54 28 10 6 2 0 0 82 8 50
2008 GT-02 56 28 11 6 0 0 0 83 6 36

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 36 40 13 6 6 0 0 75 12 48
2017 GT-02 39 42 9 3 6 0 0 82 9 33
2014 GT 34 34 10 15 7 0 0 68 22 41
2014 GT-02 43 33 7 13 3 0 0 77 17 30
2011 GT 43 33 13 7 4 0 0 76 11 54
2011 GT-02 49 31 14 6 0 0 0 80 6 35
2008 GT 44 34 10 12 0 0 0 78 12 50
2008 GT-02 50 31 14 6 0 0 0 81 6 36

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 38 31 8 10 12 0 0 69 22 48
2017 GT-02 45 27 12 6 9 0 0 73 15 33
2014 GT 41 54 2 2 0 0 0 95 2 41
2014 GT-02 47 50 0 3 0 0 0 97 3 30
2011 GT 35 39 9 13 2 0 2 75 15 54
2011 GT-02 34 31 11 17 3 0 3 68 21 35

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 17 27 13 27 14 2 0 45 42 48
2017 GT-02 21 24 12 24 15 3 0 47 41 33
2014 GT 12 46 15 17 10 0 0 58 27 41
2014 GT-02 10 50 10 20 10 0 0 60 30 30
2011 GT 31 39 15 6 9 0 0 70 15 54
2011 GT-02 29 43 11 3 14 0 0 71 17 35
2008 GT 14 46 10 18 10 0 2 61 29 50
2008 GT-02 17 44 11 14 11 0 3 63 26 36

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 25 31 25 10 8 0 0 57 19 48
2017 GT-02 30 30 24 9 6 0 0 61 15 33
2014 GT 24 32 24 15 5 0 0 56 20 41
2014 GT-02 23 37 27 10 3 0 0 60 13 30
2011 GT 30 48 11 7 4 0 0 78 11 54
2011 GT-02 34 49 6 6 6 0 0 83 11 35
2008 GT 33 43 12 8 2 2 0 78 10 51
2008 GT-02 32 41 14 8 3 3 0 75 11 37

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 34 35 17 10 4 0 0 69 15 48
2017 GT-02 39 30 12 15 3 0 0 70 18 33
2014 GT 27 39 10 20 5 0 0 66 24 41
2014 GT-02 27 40 10 20 3 0 0 67 23 30
2011 GT 33 35 20 9 2 0 0 69 11 54
2011 GT-02 40 31 23 3 3 0 0 71 6 35
2008 GT 22 65 4 6 2 2 0 88 8 51
2008 GT-02 27 54 5 8 3 3 0 83 11 37

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 40 42 6 12 0 0 0 82 12 48
2017 GT-02 42 45 6 6 0 0 0 88 6 33
2014 GT 32 44 12 7 5 0 0 76 12 41
2014 GT-02 33 40 13 10 3 0 0 73 13 30

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 34 38 14 8 6 0 0 71 15 48
2017 GT-02 36 45 9 6 3 0 0 82 9 33
2014 GT 49 34 10 0 5 2 0 85 5 41
2014 GT-02 47 37 7 0 7 3 0 86 7 30
2011 GT 41 31 13 9 4 0 2 74 13 54
2011 GT-02 40 31 9 11 6 0 3 74 18 35

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 27 29 13 6 16 2 6 62 24 48
2017 GT-02 30 33 15 3 9 3 6 70 13 33
2014 GT 24 34 12 10 7 0 12 67 19 41
2014 GT-02 27 33 13 10 10 0 7 64 21 30
2011 GT 30 28 7 13 6 2 15 69 22 54
2011 GT-02 31 26 6 9 6 3 20 74 19 35
2008 GT 37 20 14 14 6 4 6 63 22 51
2008 GT-02 46 19 11 8 3 5 8 75 13 37

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 21 37 21 10 10 0 0 58 21 48
2017 GT-02 27 27 24 12 9 0 0 55 21 33
2014 GT 29 46 12 5 7 0 0 76 12 41
2014 GT-02 33 43 13 3 7 0 0 77 10 30
2011 GT 33 37 17 6 7 0 0 70 13 54
2011 GT-02 34 37 17 3 9 0 0 71 11 35
2008 GT 18 53 18 6 4 2 0 72 10 51
2008 GT-02 22 43 19 8 5 3 0 67 14 37

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 17 31 27 8 15 2 0 49 24 48
2017 GT-02 15 24 30 12 15 3 0 41 28 33
2014 GT 29 24 24 12 10 0 0 54 22 41
2014 GT-02 30 30 20 10 10 0 0 60 20 30
2011 GT 26 35 13 13 9 2 2 63 23 54
2011 GT-02 29 40 11 11 6 0 3 71 18 35

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 23 35 19 19 4 0 0 58 23 48
2017 GT-02 21 36 18 21 3 0 0 58 24 33

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 34 43 8 6 8 0 0 77 15 48
2017 GT-02 39 36 12 6 6 0 0 76 12 33
2014 GT 37 41 12 2 7 0 0 78 10 41
2014 GT-02 40 37 13 3 7 0 0 77 10 30
2011 GT 41 43 7 6 0 4 0 87 6 54
2011 GT-02 40 46 11 0 0 3 0 88 0 35
2008 GT 33 49 10 2 4 2 0 84 6 51
2008 GT-02 41 46 5 3 3 3 0 89 6 37

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 19 31 25 10 15 0 0 50 25 48
2017 GT-02 24 30 21 6 18 0 0 55 24 33

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 39 39 12 6 2 2 0 79 9 47
2017 GT-02 39 36 15 6 0 3 0 78 6 33
2014 GT 58 29 2 5 5 0 0 88 10 41
2014 GT-02 60 27 3 7 3 0 0 87 10 30
2011 GT 56 30 13 0 2 0 0 85 2 54
2011 GT-02 63 23 11 0 3 0 0 86 3 35

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 15 31 17 20 13 4 0 48 34 48
2017 GT-02 15 24 21 21 12 6 0 42 35 33
2014 GT 15 51 15 12 7 0 0 66 20 41
2014 GT-02 13 63 10 7 7 0 0 77 13 30
2011 GT 26 35 15 15 6 4 0 63 21 54
2011 GT-02 23 40 17 11 6 3 0 65 18 35

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 23 27 17 14 17 2 0 51 31 48
2017 GT-02 24 27 12 15 18 3 0 53 34 33
2014 GT 24 37 12 12 15 0 0 61 27 41
2014 GT-02 23 43 10 10 13 0 0 67 23 30

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 25 36 19 10 10 0 0 61 20 48
2017 GT-02 30 30 18 12 9 0 0 61 21 33
2014 GT 32 44 12 10 2 0 0 76 12 41
2014 GT-02 33 47 13 7 0 0 0 80 7 30
2011 GT 31 44 13 6 2 2 2 79 8 54
2011 GT-02 34 43 11 3 3 3 3 82 6 35

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 34 36 12 9 6 2 0 72 15 47
2017 GT-02 41 31 13 9 3 3 0 74 13 32
2014 GT 44 37 7 7 5 0 0 80 12 41
2014 GT-02 43 40 10 3 3 0 0 83 7 30
2011 GT 41 41 7 6 6 0 0 81 11 54
2011 GT-02 46 37 9 3 6 0 0 83 9 35
2008 GT 31 43 14 10 2 0 0 75 12 51
2008 GT-02 38 35 11 14 3 0 0 73 16 37

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 50 29 6 10 0 0 4 82 11 48
2017 GT-02 52 30 6 9 0 0 3 84 9 33
2014 GT 63 22 5 7 2 0 0 85 10 41
2014 GT-02 63 23 3 7 3 0 0 87 10 30
2011 GT 37 37 20 2 4 0 0 74 6 54
2011 GT-02 43 31 17 3 6 0 0 74 9 35
2008 GT 33 41 18 4 2 0 2 76 6 51
2008 GT-02 43 35 19 0 0 0 3 81 0 37

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 21 20 29 17 8 0 4 26 43 48
2017 GT-02 24 18 24 18 12 0 3 31 44 33
2014 GT 2 20 46 12 15 0 5 28 23 41
2014 GT-02 0 20 47 13 17 0 3 31 21 30
2011 GT 4 22 30 22 17 0 6 41 27 54
2011 GT-02 6 23 23 20 26 0 3 47 29 35
2008 GT 4 25 41 10 8 2 10 20 33 51
2008 GT-02 3 22 43 14 11 0 8 26 26 37

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 18 17 19 17 21 2 6 41 38 48
2017 GT-02 15 24 18 18 18 0 6 39 42 33
2014 GT 10 5 20 27 29 5 5 62 16 41
2014 GT-02 10 7 17 27 30 7 3 63 19 30
2011 GT 2 15 11 26 31 9 6 67 20 54
2011 GT-02 3 20 11 23 34 6 3 63 25 35
2008 GT 4 12 25 33 18 4 4 55 17 51
2008 GT-02 3 11 22 35 24 3 3 63 14 37

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 21 18 34 8 10 2 6 21 43 48
2017 GT-02 24 15 30 9 12 3 6 23 43 33
2014 GT 17 17 32 15 15 0 5 31 36 41
2014 GT-02 10 17 37 13 17 0 7 32 29 30
2011 GT 7 33 22 11 20 4 2 33 43 54
2011 GT-02 11 29 14 14 29 0 3 44 41 35
2008 GT 6 29 33 14 10 2 6 26 38 51
2008 GT-02 8 24 30 16 14 3 5 32 35 37

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 6 19 27 19 15 4 10 39 29 48
2017 GT-02 3 15 33 18 12 6 12 37 22 33
2014 GT 2 10 34 32 17 0 5 51 13 41
2014 GT-02 3 13 30 30 20 0 3 52 17 30
2011 GT 2 13 30 31 19 2 4 53 16 54
2011 GT-02 3 14 17 37 23 3 3 64 18 35
2008 GT 4 22 35 22 12 0 6 35 27 51
2008 GT-02 0 24 27 27 16 0 5 46 26 37

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 21 16 21 19 4 6 11 28 46 47
2017 GT-02 25 13 16 19 6 9 13 32 48 32
2014 GT 15 20 32 15 12 0 7 29 37 41
2014 GT-02 13 17 30 20 13 0 7 36 32 30
2011 GT 11 9 26 30 19 2 4 51 22 54
2011 GT-02 9 11 17 31 29 0 3 62 21 35
2008 GT 12 31 18 18 16 0 6 35 46 51
2008 GT-02 11 27 19 19 22 0 3 42 39 37

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 31 6 21 17 8 6 10 30 45 48
2017 GT-02 30 9 21 6 12 9 12 23 50 33
2014 GT 10 22 20 10 25 5 8 40 37 40
2014 GT-02 10 28 24 7 17 7 7 28 44 29
2011 GT 2 7 17 28 28 7 11 68 11 54
2011 GT-02 3 6 17 20 31 9 14 67 11 35
2008 GT 2 12 20 24 24 4 14 59 17 50
2008 GT-02 3 17 19 19 25 6 11 53 23 36

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 15 17 29 15 15 6 4 33 35 48
2017 GT-02 12 18 24 15 18 9 3 38 34 33
2014 GT 17 22 19 17 15 2 7 35 43 41
2014 GT-02 13 20 23 17 17 3 7 37 37 30
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 50 29 13 2 4 2 0 81 6 48
2017 GT-02 48 27 15 3 3 3 0 78 6 33
2014 GT 59 19 5 7 10 0 0 78 17 41
2014 GT-02 60 23 3 7 7 0 0 83 13 30
2011 GT 43 33 13 4 6 0 2 77 9 54
2011 GT-02 43 37 14 0 6 0 0 80 6 35
2008 GT 47 27 10 8 4 2 2 78 12 51
2008 GT-02 54 24 11 3 3 3 3 83 6 37

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 25 36 27 2 4 2 4 65 6 48
2017 GT-02 30 30 30 3 0 3 3 65 3 33
2014 GT 39 29 15 5 5 5 2 74 11 41
2014 GT-02 40 33 13 3 3 3 3 79 7 30

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 50 29 8 6 4 0 2 81 11 48
2017 GT-02 45 33 12 6 3 0 0 79 9 33
2014 GT 54 27 10 7 0 2 0 83 8 41
2014 GT-02 53 30 13 3 0 0 0 83 3 30

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 27 40 19 10 4 0 0 66 15 48
2017 GT-02 27 36 18 15 3 0 0 64 18 33
2014 GT 15 42 15 17 7 5 0 59 26 41
2014 GT-02 13 40 13 23 7 3 0 55 31 30
2011 GT 26 36 11 9 15 0 2 63 25 53
2011 GT-02 29 41 6 9 15 0 0 71 24 34
2008 GT 27 35 14 12 8 0 4 65 20 51
2008 GT-02 30 32 14 16 8 0 0 62 24 37

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 25 17 19 15 10 10 4 48 29 48
2017 GT-02 21 9 24 18 12 12 3 36 36 33
2014 GT 22 27 17 15 7 12 0 56 25 41
2014 GT-02 23 30 13 17 7 10 0 59 26 30
2011 GT 19 30 13 7 19 11 2 55 30 54
2011 GT-02 17 40 9 6 17 9 3 65 26 35
2008 GT 20 29 20 14 6 6 6 56 22 51
2008 GT-02 19 30 16 19 8 8 0 53 29 37

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 13 29 16 10 13 13 6 52 28 48
2017 GT-02 12 30 15 15 12 9 6 50 32 33
2014 GT 17 22 22 15 12 7 5 44 31 41
2014 GT-02 20 30 10 17 13 7 3 56 33 30

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 42 39 6 11 0 0 2 82 11 47
2017 GT-02 41 38 9 13 0 0 0 78 13 32
2014 GT 48 37 5 10 0 0 0 85 10 40
2014 GT-02 50 37 3 10 0 0 0 87 10 30
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 35 36 17 8 4 0 0 71 13 48
2017 GT-02 33 30 24 9 3 0 0 64 12 33
2014 GT 51 32 12 2 2 0 0 83 5 41
2014 GT-02 50 33 13 3 0 0 0 83 3 30
2011 GT 33 33 20 6 7 0 0 67 13 54
2011 GT-02 34 40 9 6 11 0 0 74 17 35
2008 GT 24 45 24 4 4 0 0 69 8 51
2008 GT-02 27 43 19 5 5 0 0 70 11 37

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 45 29 15 6 2 2 0 76 9 48
2017 GT-02 48 27 18 3 0 3 0 78 3 33
2014 GT 59 29 5 2 5 0 0 88 7 41
2014 GT-02 60 30 3 3 3 0 0 90 7 30
2011 GT 44 26 15 4 6 6 0 75 10 54
2011 GT-02 46 29 11 3 9 3 0 76 12 35
2008 GT 33 39 16 8 2 2 0 74 10 51
2008 GT-02 30 43 19 5 3 0 0 73 8 37

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 41 34 17 8 0 0 0 75 8 48
2017 GT-02 42 33 18 6 0 0 0 76 6 33
2014 GT 51 29 5 5 7 0 2 82 13 41
2014 GT-02 53 33 3 3 7 0 0 87 10 30
2011 GT 39 28 19 7 7 0 0 67 15 54
2011 GT-02 37 34 14 3 11 0 0 71 14 35
2008 GT 24 51 10 10 6 0 0 75 16 51
2008 GT-02 24 51 8 11 5 0 0 76 16 37

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 77 17 2 2 2 0 0 94 4 48
2017 GT-02 76 18 0 3 3 0 0 94 6 33
2014 GT 83 12 5 0 0 0 0 95 0 41
2014 GT-02 87 10 3 0 0 0 0 97 0 30
2011 GT 61 30 4 2 4 0 0 91 6 54
2011 GT-02 63 26 6 3 3 0 0 89 6 35
2008 GT 78 12 4 4 2 0 0 90 6 51
2008 GT-02 84 8 3 3 3 0 0 92 5 37

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 35 21 21 8 6 2 6 61 16 48
2017 GT-02 33 21 21 9 6 0 9 60 17 33
2014 GT 61 15 10 7 0 5 2 82 8 41
2014 GT-02 60 10 10 10 0 7 3 78 11 30
2011 GT 35 26 15 7 4 7 6 70 13 54
2011 GT-02 37 17 17 9 6 6 9 63 17 35

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 43 38 15 4 0 0 0 81 4 48
2017 GT-02 39 42 12 6 0 0 0 82 6 33

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 43 29 21 2 0 4 0 76 2 48
2017 GT-02 45 30 15 3 0 6 0 81 3 33

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 48 36 17 0 0 0 0 83 0 48
2017 GT-02 52 39 9 0 0 0 0 91 0 33
2014 GT 66 22 5 2 5 0 0 88 7 41
2014 GT-02 70 20 3 3 3 0 0 90 7 30
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 29 29 17 13 8 4 0 61 21 48
2017 GT-02 27 27 21 15 3 6 0 58 19 33
2014 GT 34 37 12 5 2 10 0 78 8 41
2014 GT-02 37 33 10 7 0 13 0 81 8 30
2011 GT 28 30 20 7 2 13 0 66 11 54
2011 GT-02 17 40 20 9 3 11 0 65 13 35

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 27 21 25 16 10 0 0 48 27 48
2017 GT-02 30 21 21 18 9 0 0 52 27 33
2014 GT 32 32 15 12 5 5 0 67 18 41
2014 GT-02 40 27 10 13 3 7 0 72 18 30
2011 GT 30 28 22 11 6 4 0 60 17 54
2011 GT-02 29 31 20 9 9 3 0 62 18 35
2008 GT 8 35 24 18 4 12 0 49 24 51
2008 GT-02 11 38 19 16 3 14 0 56 22 37

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 17 21 25 20 10 6 0 40 33 48
2017 GT-02 18 24 18 21 12 6 0 45 35 33
2014 GT 29 24 22 15 2 7 0 58 18 41
2014 GT-02 37 23 17 13 0 10 0 67 15 30
2011 GT 13 39 15 9 9 15 0 61 22 54
2011 GT-02 14 37 14 9 11 14 0 60 23 35
2008 GT 4 35 31 6 10 14 0 45 18 51
2008 GT-02 5 38 22 8 11 16 0 52 23 37

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 23 17 19 15 18 8 0 43 36 48
2017 GT-02 27 15 24 9 15 9 0 47 27 33
2014 GT 27 29 19 10 10 5 0 59 21 41
2014 GT-02 33 30 17 3 10 7 0 68 14 30
2011 GT 17 33 20 7 13 9 0 55 22 54
2011 GT-02 20 34 11 3 20 11 0 61 26 35
2008 GT 14 35 12 16 10 14 0 57 30 51
2008 GT-02 19 30 8 19 11 14 0 56 34 37

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 19 21 34 19 8 0 0 40 27 48
2017 GT-02 24 15 33 21 6 0 0 39 27 33
2014 GT 27 32 17 15 5 5 0 62 20 41
2014 GT-02 33 27 10 20 3 7 0 64 25 30
2011 GT 17 33 20 13 7 9 0 55 22 54
2011 GT-02 20 34 17 11 9 9 0 59 22 35
2008 GT 14 29 22 18 14 4 0 45 33 51
2008 GT-02 16 19 24 19 16 5 0 37 37 37
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 25 40 22 8 2 2 0 66 11 48
2017 GT-02 30 39 15 12 0 3 0 72 13 33
2014 GT 27 51 12 2 5 2 0 80 8 41
2014 GT-02 27 47 17 3 3 3 0 76 7 30
2011 GT 26 40 19 8 4 4 0 69 12 53
2011 GT-02 26 38 21 9 6 0 0 65 15 34

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 36 42 8 4 2 8 0 84 7 48
2017 GT-02 39 36 9 6 0 9 0 83 7 33
2014 GT 56 20 12 10 0 2 0 77 10 41
2014 GT-02 57 17 17 7 0 3 0 76 7 30
2011 GT 28 41 17 4 2 7 2 76 6 54
2011 GT-02 29 51 14 3 0 0 3 82 3 35

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 23 34 21 8 8 6 0 60 17 48
2017 GT-02 24 27 21 12 6 9 0 57 20 33
2014 GT 46 34 7 7 2 2 0 82 10 41
2014 GT-02 43 37 10 3 3 3 0 83 7 30
2011 GT 39 30 20 6 0 6 0 73 6 54
2011 GT-02 37 29 23 6 0 6 0 70 6 35
2008 GT 20 39 16 12 2 10 2 67 16 51
2008 GT-02 16 38 16 14 0 14 3 65 16 37

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 19 19 27 10 17 8 0 41 30 48
2017 GT-02 18 18 24 12 21 6 0 39 35 33
2014 GT 22 29 20 15 7 5 2 55 24 41
2014 GT-02 20 30 17 13 10 7 3 56 26 30
2011 GT 28 30 17 13 4 7 2 63 18 54
2011 GT-02 26 37 11 11 6 6 3 69 19 35

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 13 21 27 17 10 10 2 38 30 48
2017 GT-02 15 27 24 15 6 9 3 48 24 33
2014 GT 20 24 34 7 10 2 2 46 18 41
2014 GT-02 20 30 30 3 10 3 3 53 14 30
2011 GT 15 13 31 9 15 13 4 33 29 54
2011 GT-02 14 17 31 6 14 11 6 38 24 35

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 44 23 17 4 2 8 2 74 7 48
2017 GT-02 45 21 15 3 3 9 3 76 7 33
2014 GT 51 27 7 10 2 2 0 80 12 41
2014 GT-02 57 23 7 7 3 3 0 83 10 30

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 50 25 15 4 0 4 2 80 4 48
2017 GT-02 52 18 15 6 0 6 3 77 7 33
2014 GT 56 27 7 0 2 7 0 89 3 41
2014 GT-02 50 30 7 0 3 10 0 89 4 30
2011 GT 49 38 4 6 0 4 0 90 6 53
2011 GT-02 50 35 3 9 0 3 0 88 9 34
2008 GT 63 29 4 2 0 2 0 94 2 51
2008 GT-02 68 24 3 3 0 3 0 94 3 37

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 17 21 25 17 18 2 0 39 36 48
2017 GT-02 21 24 21 15 15 3 0 47 31 33
2014 GT 20 39 12 17 10 2 0 60 28 41
2014 GT-02 17 47 7 17 10 3 0 65 28 30
2011 GT 19 37 17 7 15 4 2 59 24 54
2011 GT-02 23 29 17 6 20 3 3 55 27 35
2008 GT 16 39 20 8 16 2 0 56 24 51
2008 GT-02 19 38 19 5 16 3 0 58 22 37

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 8 19 17 15 37 2 2 28 54 48
2017 GT-02 12 21 18 3 39 3 3 35 45 33
2014 GT 15 20 15 15 34 0 2 35 50 41
2014 GT-02 17 23 17 7 33 0 3 41 41 30
2011 GT 7 17 15 17 37 4 4 26 58 54
2011 GT-02 9 20 14 11 34 6 6 32 52 35
2008 GT 6 22 12 25 31 4 0 29 59 51
2008 GT-02 5 24 11 27 27 5 0 31 57 37

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 10 31 21 13 15 10 0 47 30 48
2017 GT-02 12 27 21 15 18 6 0 42 35 33

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 40 31 18 2 0 8 0 78 2 48
2017 GT-02 39 30 18 3 0 9 0 77 3 33
2014 GT 61 32 7 0 0 0 0 93 0 41
2014 GT-02 57 37 7 0 0 0 0 93 0 30

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 42 34 20 0 2 2 0 77 2 48
2017 GT-02 45 36 15 0 0 3 0 84 0 33
2014 GT 56 34 2 2 2 0 2 92 5 41
2014 GT-02 57 33 3 3 0 0 3 93 3 30
2011 GT 30 39 20 7 0 4 0 71 8 54
2011 GT-02 26 51 14 6 0 3 0 79 6 35

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 34 42 19 4 2 0 0 75 6 48
2017 GT-02 39 42 15 3 0 0 0 82 3 33
2014 GT 66 29 5 0 0 0 0 95 0 41
2014 GT-02 67 30 3 0 0 0 0 97 0 30
2011 GT 39 31 20 7 2 0 0 70 9 54
2011 GT-02 40 37 14 6 3 0 0 77 9 35
2008 GT 25 49 18 2 6 0 0 75 8 51
2008 GT-02 27 38 24 3 8 0 0 65 11 37

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 29 38 17 6 10 0 0 67 16 48
2017 GT-02 36 36 15 3 9 0 0 73 12 33
2014 GT 49 27 7 12 5 0 0 76 17 41
2014 GT-02 50 27 7 10 7 0 0 77 17 30
2011 GT 30 34 23 6 6 2 0 65 12 53
2011 GT-02 31 37 20 3 9 0 0 69 11 35

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 27 38 21 8 6 0 0 65 14 48
2017 GT-02 33 36 21 6 3 0 0 70 9 33
2014 GT 41 32 12 7 7 0 0 73 15 41
2014 GT-02 43 30 13 7 7 0 0 73 13 30
2011 GT 32 34 23 6 6 0 0 66 11 53
2011 GT-02 38 35 15 3 9 0 0 74 12 34
2008 GT 20 47 10 20 2 2 0 68 22 51
2008 GT-02 22 43 5 24 3 3 0 67 28 37

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 23 27 10 19 14 4 2 54 35 48
2017 GT-02 24 33 6 12 15 6 3 63 30 33
2014 GT 37 20 15 20 7 2 0 58 27 41
2014 GT-02 33 23 17 13 10 3 0 59 24 30
2011 GT 30 22 17 7 19 6 0 55 27 54
2011 GT-02 34 20 17 9 14 6 0 58 24 35
2008 GT 16 35 20 16 8 6 0 54 25 51
2008 GT-02 14 38 14 19 8 8 0 56 29 37
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 GT 27 29 43 48
2017 GT-02 27 30 42 33
2014 GT 27 37 37 41
2014 GT-02 30 33 37 30
2011 GT 30 30 41 54
2011 GT-02 34 29 37 35

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 GT 0 15 38 0 31 15 13
2014 GT 0 36 18 9 9999 37 11
2011 GT 6 31 25 6 9999 31 16
2011 GT-02 8 25 17 8 9999 42 12
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 GT 12 88 48
2014 GT 22 78 41
2014 GT-02 20 80 30

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 21 17 21 2 4 27 8 59 9 48
2017 GT-02 24 21 15 3 0 30 6 71 5 33
2014 GT 17 15 24 5 7 27 5 46 18 41
2014 GT-02 17 13 27 3 7 26 7 45 15 30

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 29 25 29 0 2 13 2 64 2 48
2017 GT-02 30 21 30 0 0 15 3 63 0 33
2014 GT 32 17 27 7 2 15 0 57 11 41
2014 GT-02 30 13 23 10 3 20 0 54 17 30
2011 GT 43 33 15 0 0 9 0 84 0 54
2011 GT-02 46 34 9 0 0 11 0 90 0 35
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 17 34 17 15 6 10 2 58 23 48
2017 GT-02 21 24 21 12 6 12 3 54 21 33
2014 GT 29 42 10 10 0 7 2 78 11 41
2014 GT-02 30 33 10 13 0 10 3 73 15 30
2011 GT 24 43 22 6 4 0 2 68 9 54
2011 GT-02 20 43 23 6 6 0 3 65 12 35
2008 GT 14 47 22 6 2 10 0 67 9 51
2008 GT-02 19 35 27 3 3 14 0 63 6 37

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 10 10 23 2 12 31 10 36 24 48
2017 GT-02 15 12 21 3 9 27 12 45 20 33
2014 GT 10 12 34 2 2 27 12 36 8 41
2014 GT-02 10 13 30 3 3 26 13 39 11 30
2011 GT 4 22 26 13 11 15 9 34 32 54
2011 GT-02 3 31 26 9 14 14 3 41 28 35

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 25 31 17 0 2 21 4 75 3 48
2017 GT-02 24 30 18 0 0 21 6 75 0 33
2014 GT 44 17 19 2 0 12 5 74 3 41
2014 GT-02 47 13 13 3 0 17 7 78 4 30
2011 GT 31 39 9 4 0 15 2 84 4 54
2011 GT-02 29 49 6 3 0 11 3 90 3 35
2008 GT 24 37 10 6 0 24 0 79 8 51
2008 GT-02 24 30 11 8 0 27 0 74 11 37

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 25 27 15 6 2 20 4 69 11 48
2017 GT-02 24 24 18 6 0 21 6 67 8 33
2014 GT 37 22 17 2 0 17 5 75 3 41
2014 GT-02 37 20 10 3 0 23 7 81 5 30
2011 GT 26 37 15 4 0 17 2 77 5 54
2011 GT-02 23 40 17 3 0 14 3 76 3 35
2008 GT 22 35 14 8 2 20 0 71 12 51
2008 GT-02 27 24 14 11 3 22 0 66 17 37
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 GT 14 86 48

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 19 21 18 4 4 31 2 60 13 48
2017 GT-02 21 27 15 6 0 27 3 70 9 33
2014 GT 24 15 22 2 0 32 5 62 4 41
2014 GT-02 23 13 20 3 0 33 7 61 6 30

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 29 27 21 2 2 18 0 69 5 48
2017 GT-02 30 27 24 0 0 18 0 70 0 33
2014 GT 34 24 22 0 0 19 0 73 0 41
2014 GT-02 33 17 23 0 0 27 0 68 0 30
2011 GT 44 35 15 0 0 6 0 84 0 54
2011 GT-02 49 40 9 0 0 3 0 91 0 35
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 19 34 23 11 11 0 2 55 22 47
2017 GT-02 25 41 16 13 6 0 0 66 19 32

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 15 27 29 22 6 0 0 42 29 48
2017 GT-02 15 27 30 21 6 0 0 42 27 33

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 21 32 17 21 4 0 4 56 26 47
2017 GT-02 21 39 15 15 3 0 6 65 19 33

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 21 21 31 13 14 0 0 42 27 48
2017 GT-02 21 24 30 12 12 0 0 45 24 33

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 41 36 8 0 0 2 13 90 0 48
2017 GT-02 42 36 6 0 0 3 12 93 0 33

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 34 36 19 8 4 0 0 69 12 48
2017 GT-02 39 36 15 9 0 0 0 76 9 33

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 19 36 33 6 2 2 2 57 9 48
2017 GT-02 18 39 33 3 0 3 3 61 3 33

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 19 24 28 16 9 2 2 45 26 47
2017 GT-02 24 24 21 15 9 3 3 52 26 33

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 31 31 19 13 6 0 0 63 18 48
2017 GT-02 33 33 18 12 3 0 0 67 15 33

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 39 26 13 13 4 2 2 68 18 46
2017 GT-02 34 31 16 13 3 0 3 68 16 32

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 55 23 13 4 6 0 0 78 10 48
2017 GT-02 58 21 15 6 0 0 0 79 6 33

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 73 6 6 4 2 0 8 87 7 48
2017 GT-02 73 6 6 6 0 0 9 87 7 33

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 60 21 17 0 0 0 2 83 0 48
2017 GT-02 58 21 18 0 0 0 3 81 0 33

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 63 15 13 4 2 0 4 81 6 48
2017 GT-02 67 12 15 0 0 0 6 84 0 33

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 58 9 6 0 0 2 25 91 0 47
2017 GT-02 61 6 9 0 0 0 24 88 0 33

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 58 13 15 4 2 0 8 77 7 47
2017 GT-02 56 9 16 6 3 0 9 72 10 32

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 37 17 15 13 15 2 2 56 28 48
2017 GT-02 36 18 12 12 15 3 3 58 29 33

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 48 38 4 4 2 0 4 89 7 48
2017 GT-02 48 39 6 0 0 0 6 94 0 33

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 13 38 37 6 4 0 2 51 11 48
2017 GT-02 12 39 39 6 0 0 3 53 6 33

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 4 23 25 40 8 0 0 48 27 48
2017 GT-02 0 24 27 36 12 0 0 48 24 33

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 22 23 21 13 2 17 2 56 18 48
2017 GT-02 24 15 21 12 3 21 3 52 20 33

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 23 31 18 13 8 6 0 58 22 48
2017 GT-02 24 33 15 15 6 6 0 61 23 33
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 GT 19 81 48
2014 GT 15 85 41
2014 GT-02 17 83 30
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 61 15 10 6 8 0 0 61 39 48
2017 GT-02 58 15 15 6 6 0 0 58 42 33

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 GT 37 19
2017 GT-02 43 14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 GT 16 19
2017 GT-02 14 14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 GT 16 19
2017 GT-02 7 14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 GT 41 19
2017 GT-02 36 14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 GT 16 19
2017 GT-02 14 14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 GT 27 19
2017 GT-02 21 14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 GT 5 52 5 32 0 5 19
2017 GT-02 0 57 7 29 0 7 14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 16 11 27 20 27 0 0 27 47 19
2017 GT-02 7 14 29 21 29 0 0 21 50 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GT 11 21 11 21 32 0 4 33 56 19
2017 GT-02 0 29 14 21 36 0 0 29 57 14
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