2017 Public Service Employee Survey Results for Statistics Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	40	4	7	2	86	10	652
2017	3 to 10 years in the federal public service	38	43	4	10	5	81	15	1201
2017	11 to 20 years in the federal public service	34	47	4	10	5	81	14	1391
2017	More than 20 years in the federal public service	36	47	5	9	3	83	12	859
2014	Less than 3 years in the federal public service	45	40	5	8	2	85	10	338
2014	3 to 10 years in the federal public service	37	46	5	9	3	83	12	1335
2014	11 to 20 years in the federal public service	35	48	4	10	2	84	12	1322
2014	More than 20 years in the federal public service	40	43	5	9	2	84	11	851
2011	Less than 3 years in the federal public service	48	40	4	7	1	88	8	459
2011	3 to 10 years in the federal public service	46	42	3	7	2	88	9	1468
2011	11 to 20 years in the federal public service	46	42	4	6	2	88	8	1357
2011	More than 20 years in the federal public service	51	39	3	5	2	90	7	1139
2008	Less than 3 years in the federal public service	54	35	4	5	2	89	7	827
2008	3 to 10 years in the federal public service	49	40	3	6	2	89	8	1473
2008	11 to 20 years in the federal public service	51	39	3	5	1	91	6	1246
2008	More than 20 years in the federal public service	54	38	3	4	2	92	5	1251

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	15	2	2	0	0	0	95	3	652
2017	3 to 10 years in the federal public service	72	19	4	3	1	0	0	92	4	1202
2017	11 to 20 years in the federal public service	65	25	5	3	1	0	0	91	4	1392
2017	More than 20 years in the federal public service	63	26	5	3	1	1	0	91	5	860
2014	Less than 3 years in the federal public service	80	13	1	2	3	0	1	94	5	338
2014	3 to 10 years in the federal public service	73	20	4	2	1	1	0	94	3	1335
2014	11 to 20 years in the federal public service	63	27	5	3	1	0	0	91	4	1320
2014	More than 20 years in the federal public service	65	25	5	3	2	0	1	91	4	852
2011	Less than 3 years in the federal public service	83	13	1	1	1	0	1	97	2	456
2011	3 to 10 years in the federal public service	72	21	3	3	1	0	0	93	4	1463
2011	11 to 20 years in the federal public service	68	23	4	2	1	0	1	92	4	1356
2011	More than 20 years in the federal public service	71	22	4	2	1	0	1	93	3	1135
2008	Less than 3 years in the federal public service	76	17	2	3	1	0	1	94	5	826
2008	3 to 10 years in the federal public service	73	18	4	3	1	0	0	92	4	1470
2008	11 to 20 years in the federal public service	70	21	4	4	1	0	0	92	5	1243
2008	More than 20 years in the federal public service	70	22	4	3	1	0	0	92	4	1248

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	17	4	6	2	1	88	8	652
2017	3 to 10 years in the federal public service	63	22	6	6	3	0	85	9	1203
2017	11 to 20 years in the federal public service	56	26	6	9	4	0	82	12	1390
2017	More than 20 years in the federal public service	54	25	9	9	3	0	79	12	859
2014	Less than 3 years in the federal public service	71	18	5	3	2	1	90	5	338
2014	3 to 10 years in the federal public service	58	25	6	7	3	0	83	10	1334
2014	11 to 20 years in the federal public service	51	27	8	11	3	0	78	14	1320
2014	More than 20 years in the federal public service	51	27	8	11	3	0	78	14	852
2011	Less than 3 years in the federal public service	66	18	5	7	1	4	87	8	459
2011	3 to 10 years in the federal public service	57	24	7	9	3	0	81	12	1466
2011	11 to 20 years in the federal public service	54	24	8	11	3	0	78	14	1355
2011	More than 20 years in the federal public service	54	26	7	9	3	0	81	12	1138
2008	Less than 3 years in the federal public service	68	19	3	5	2	1	89	8	824
2008	3 to 10 years in the federal public service	59	23	7	9	3	0	81	12	1473
2008	11 to 20 years in the federal public service	55	22	7	11	4	0	78	16	1243
2008	More than 20 years in the federal public service	60	21	7	9	3	0	81	12	1251

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	33	6	5	3	86	8	651
2017	3 to 10 years in the federal public service	41	36	8	9	5	77	14	1202
2017	11 to 20 years in the federal public service	41	36	9	9	6	76	15	1392
2017	More than 20 years in the federal public service	40	38	7	9	5	79	14	860
2014	Less than 3 years in the federal public service	55	31	5	7	2	86	10	338
2014	3 to 10 years in the federal public service	46	34	9	8	3	81	11	1335
2014	11 to 20 years in the federal public service	45	37	7	7	4	83	11	1319
2014	More than 20 years in the federal public service	44	38	7	7	3	83	10	850
2011	Less than 3 years in the federal public service	46	36	8	7	2	83	9	459
2011	3 to 10 years in the federal public service	45	38	8	6	3	83	9	1462
2011	11 to 20 years in the federal public service	45	40	7	6	3	85	8	1352
2011	More than 20 years in the federal public service	49	37	7	4	2	87	6	1132

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	39	10	11	4	0	1	75	15	652
2017	3 to 10 years in the federal public service	31	39	12	12	7	0	1	70	18	1202
2017	11 to 20 years in the federal public service	28	43	11	12	5	0	0	71	18	1391
2017	More than 20 years in the federal public service	33	43	12	8	3	0	1	78	11	860
2014	Less than 3 years in the federal public service	33	41	9	11	4	1	2	75	16	338
2014	3 to 10 years in the federal public service	29	41	13	12	5	0	0	70	17	1332
2014	11 to 20 years in the federal public service	29	43	13	10	5	0	0	72	14	1319
2014	More than 20 years in the federal public service	35	41	13	8	2	0	2	77	10	850
2011	Less than 3 years in the federal public service	36	36	14	7	3	0	3	74	11	461
2011	3 to 10 years in the federal public service	33	39	12	9	6	0	1	72	15	1467
2011	11 to 20 years in the federal public service	30	43	14	8	3	0	1	74	12	1355
2011	More than 20 years in the federal public service	34	41	13	6	2	0	3	78	8	1136
2008	Less than 3 years in the federal public service	35	38	12	8	4	0	2	75	13	828
2008	3 to 10 years in the federal public service	28	41	14	11	5	0	1	70	16	1473
2008	11 to 20 years in the federal public service	28	43	15	9	4	0	1	72	13	1243
2008	More than 20 years in the federal public service	35	40	13	6	2	0	3	77	9	1252

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	39	10	9	4	0	0	76	13	652
2017	3 to 10 years in the federal public service	39	41	10	7	3	0	0	80	10	1202
2017	11 to 20 years in the federal public service	40	41	9	7	2	0	0	82	9	1390
2017	More than 20 years in the federal public service	42	41	9	6	2	0	0	83	8	860
2014	Less than 3 years in the federal public service	24	43	15	10	7	1	1	68	17	338
2014	3 to 10 years in the federal public service	32	42	15	7	3	0	0	74	10	1336
2014	11 to 20 years in the federal public service	34	45	11	7	3	0	0	79	10	1321
2014	More than 20 years in the federal public service	42	42	10	5	2	0	0	84	6	852
2011	Less than 3 years in the federal public service	31	42	16	7	3	0	1	74	10	459
2011	3 to 10 years in the federal public service	35	39	14	7	5	0	0	74	12	1467
2011	11 to 20 years in the federal public service	39	42	11	6	3	0	0	81	9	1354
2011	More than 20 years in the federal public service	47	39	9	4	2	0	0	86	5	1136
2008	Less than 3 years in the federal public service	28	39	14	11	7	0	0	68	18	826
2008	3 to 10 years in the federal public service	30	46	12	8	4	0	0	76	13	1472
2008	11 to 20 years in the federal public service	39	42	9	7	3	0	0	81	11	1245
2008	More than 20 years in the federal public service	46	35	11	4	3	0	0	82	7	1251

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	36	9	8	3	0	80	11	652
2017	3 to 10 years in the federal public service	44	40	7	6	3	0	84	9	1201
2017	11 to 20 years in the federal public service	44	41	7	6	2	0	85	8	1389
2017	More than 20 years in the federal public service	46	41	7	5	1	0	87	6	859
2014	Less than 3 years in the federal public service	35	38	10	11	6	0	73	17	338
2014	3 to 10 years in the federal public service	37	42	10	8	3	0	79	11	1334
2014	11 to 20 years in the federal public service	37	45	8	6	3	0	83	9	1320
2014	More than 20 years in the federal public service	46	43	6	3	2	0	89	5	852
2011	Less than 3 years in the federal public service	31	44	12	7	4	1	76	11	459
2011	3 to 10 years in the federal public service	36	42	10	8	4	0	79	11	1468
2011	11 to 20 years in the federal public service	41	44	8	4	3	0	85	7	1356
2011	More than 20 years in the federal public service	47	40	7	4	2	0	88	5	1133
2008	Less than 3 years in the federal public service	30	41	11	10	7	0	71	17	828
2008	3 to 10 years in the federal public service	34	47	8	7	4	0	81	11	1472
2008	11 to 20 years in the federal public service	40	45	8	5	3	0	85	7	1246
2008	More than 20 years in the federal public service	46	40	7	4	2	0	86	6	1252

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	28	6	4	0	0	89	5	650
2017	3 to 10 years in the federal public service	52	33	8	5	1	0	85	7	1202
2017	11 to 20 years in the federal public service	52	36	7	4	2	0	88	5	1387
2017	More than 20 years in the federal public service	52	35	7	4	2	0	87	6	857
2014	Less than 3 years in the federal public service	51	33	7	4	2	2	86	6	337
2014	3 to 10 years in the federal public service	46	37	10	5	1	1	84	6	1335
2014	11 to 20 years in the federal public service	47	40	7	4	2	1	87	5	1320
2014	More than 20 years in the federal public service	50	36	9	3	1	0	87	4	851

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	25	9	3	2	0	1	85	6	653
2017	3 to 10 years in the federal public service	50	32	9	5	3	0	0	83	8	1203
2017	11 to 20 years in the federal public service	44	35	8	9	4	0	1	80	12	1388
2017	More than 20 years in the federal public service	47	33	10	6	3	0	0	81	9	859
2014	Less than 3 years in the federal public service	48	29	11	1	3	3	5	84	4	337
2014	3 to 10 years in the federal public service	48	30	11	5	4	1	1	80	9	1334
2014	11 to 20 years in the federal public service	42	37	11	6	3	1	1	80	9	1319
2014	More than 20 years in the federal public service	44	38	9	4	2	1	2	84	7	851
2011	Less than 3 years in the federal public service	49	31	10	3	2	1	4	84	6	460
2011	3 to 10 years in the federal public service	47	33	9	6	3	1	1	82	9	1467
2011	11 to 20 years in the federal public service	46	36	9	5	3	0	1	84	8	1356
2011	More than 20 years in the federal public service	50	34	9	3	2	0	1	85	5	1138

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	18	12	7	7	6	23	64	19	652
2017	3 to 10 years in the federal public service	30	21	13	10	8	4	15	62	22	1202
2017	11 to 20 years in the federal public service	27	24	12	11	9	2	14	61	24	1388
2017	More than 20 years in the federal public service	27	22	13	9	9	3	17	61	23	858
2014	Less than 3 years in the federal public service	27	14	12	6	6	6	29	63	18	338
2014	3 to 10 years in the federal public service	27	22	12	9	9	4	17	62	23	1334
2014	11 to 20 years in the federal public service	27	27	13	10	9	3	13	63	22	1319
2014	More than 20 years in the federal public service	23	22	16	9	8	3	18	57	23	852
2011	Less than 3 years in the federal public service	30	18	15	6	4	5	22	66	13	460
2011	3 to 10 years in the federal public service	29	21	11	10	9	4	16	63	24	1469
2011	11 to 20 years in the federal public service	29	23	11	13	8	1	15	62	25	1355
2011	More than 20 years in the federal public service	25	21	13	10	10	2	20	59	25	1140
2008	Less than 3 years in the federal public service	31	17	12	8	6	6	20	66	18	827
2008	3 to 10 years in the federal public service	33	23	11	10	7	3	13	66	21	1472
2008	11 to 20 years in the federal public service	30	26	9	12	10	2	11	64	25	1243
2008	More than 20 years in the federal public service	28	20	12	12	10	3	16	59	27	1252

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	44	9	6	4	81	10	650
2017	3 to 10 years in the federal public service	34	47	10	6	3	81	9	1202
2017	11 to 20 years in the federal public service	35	44	11	7	3	80	10	1391
2017	More than 20 years in the federal public service	36	45	10	6	2	82	8	859
2014	Less than 3 years in the federal public service	28	45	12	9	6	73	15	338
2014	3 to 10 years in the federal public service	28	48	13	8	3	76	10	1337
2014	11 to 20 years in the federal public service	29	48	13	7	3	77	11	1321
2014	More than 20 years in the federal public service	35	46	9	6	2	82	9	853
2011	Less than 3 years in the federal public service	33	44	13	8	3	77	10	458
2011	3 to 10 years in the federal public service	31	43	15	7	4	74	11	1468
2011	11 to 20 years in the federal public service	35	43	12	6	3	78	9	1353
2011	More than 20 years in the federal public service	41	43	9	4	3	84	7	1135
2008	Less than 3 years in the federal public service	34	39	13	8	5	73	14	822
2008	3 to 10 years in the federal public service	30	45	12	8	5	75	12	1464
2008	11 to 20 years in the federal public service	36	43	12	7	3	79	10	1237
2008	More than 20 years in the federal public service	42	39	10	5	3	81	8	1247

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	36	10	6	2	1	1	82	8	652
2017	3 to 10 years in the federal public service	31	39	14	10	6	0	0	70	16	1202
2017	11 to 20 years in the federal public service	28	39	14	10	8	0	0	68	18	1389
2017	More than 20 years in the federal public service	31	37	15	12	5	0	0	68	17	858
2014	Less than 3 years in the federal public service	41	34	14	7	4	0	0	75	11	338
2014	3 to 10 years in the federal public service	27	41	16	9	7	0	0	68	16	1335
2014	11 to 20 years in the federal public service	24	43	16	12	5	0	0	67	17	1320
2014	More than 20 years in the federal public service	29	39	17	12	3	0	0	68	15	853
2011	Less than 3 years in the federal public service	35	40	12	8	4	1	1	76	12	458
2011	3 to 10 years in the federal public service	26	42	14	12	5	1	0	68	17	1465
2011	11 to 20 years in the federal public service	24	44	15	11	6	0	0	68	17	1358
2011	More than 20 years in the federal public service	28	43	15	8	6	0	1	71	14	1138

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	41	10	5	2	83	7	652
2017	3 to 10 years in the federal public service	35	42	10	8	4	77	12	1201
2017	11 to 20 years in the federal public service	32	46	11	8	3	78	11	1388
2017	More than 20 years in the federal public service	36	44	9	8	2	81	10	858

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	37	6	5	2	1	88	6	649
2017	3 to 10 years in the federal public service	46	41	8	3	2	0	87	5	1199
2017	11 to 20 years in the federal public service	46	42	7	3	2	0	88	5	1388
2017	More than 20 years in the federal public service	47	40	8	3	2	0	87	4	859
2014	Less than 3 years in the federal public service	43	39	10	4	3	0	83	7	338
2014	3 to 10 years in the federal public service	44	41	9	4	1	0	86	5	1333
2014	11 to 20 years in the federal public service	41	45	10	3	1	0	87	4	1321
2014	More than 20 years in the federal public service	47	41	7	3	1	1	89	4	853
2011	Less than 3 years in the federal public service	44	41	10	3	1	0	86	4	459
2011	3 to 10 years in the federal public service	42	42	10	4	1	1	85	6	1468
2011	11 to 20 years in the federal public service	41	45	8	3	1	1	87	5	1357
2011	More than 20 years in the federal public service	46	41	8	2	1	1	88	3	1139
2008	Less than 3 years in the federal public service	49	38	7	4	1	0	87	5	827
2008	3 to 10 years in the federal public service	42	43	9	4	2	1	86	6	1472
2008	11 to 20 years in the federal public service	44	42	8	4	2	1	86	6	1239
2008	More than 20 years in the federal public service	51	36	8	3	2	1	88	5	1252

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	38	10	5	2	1	82	8	649
2017	3 to 10 years in the federal public service	35	40	12	7	5	0	75	13	1201
2017	11 to 20 years in the federal public service	32	41	13	9	6	0	72	15	1388
2017	More than 20 years in the federal public service	34	40	12	9	5	0	74	14	857

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	36	10	3	2	85	5	651
2017	3 to 10 years in the federal public service	49	37	9	3	1	87	4	1204
2017	11 to 20 years in the federal public service	51	37	8	3	1	88	4	1389
2017	More than 20 years in the federal public service	55	35	6	3	1	90	4	858
2014	Less than 3 years in the federal public service	51	32	11	3	3	83	5	337
2014	3 to 10 years in the federal public service	55	33	9	2	1	88	2	1334
2014	11 to 20 years in the federal public service	53	35	9	2	1	88	3	1321
2014	More than 20 years in the federal public service	60	32	5	1	1	93	2	853
2011	Less than 3 years in the federal public service	53	34	8	3	1	88	4	459
2011	3 to 10 years in the federal public service	53	34	9	2	2	87	4	1468
2011	11 to 20 years in the federal public service	56	34	7	2	1	89	3	1358
2011	More than 20 years in the federal public service	62	31	5	1	0	94	1	1135

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	37	12	8	3	1	1	76	11	651
2017	3 to 10 years in the federal public service	37	40	10	8	4	0	0	78	12	1204
2017	11 to 20 years in the federal public service	35	43	10	7	5	0	0	78	12	1389
2017	More than 20 years in the federal public service	38	41	10	8	3	0	0	79	11	858
2014	Less than 3 years in the federal public service	26	43	13	11	3	0	3	71	15	338
2014	3 to 10 years in the federal public service	26	45	14	9	4	1	0	72	14	1335
2014	11 to 20 years in the federal public service	27	44	13	11	5	0	0	72	15	1322
2014	More than 20 years in the federal public service	32	42	13	8	3	0	1	75	12	852
2011	Less than 3 years in the federal public service	30	40	16	6	4	1	3	73	10	458
2011	3 to 10 years in the federal public service	30	43	13	8	5	1	0	74	13	1463
2011	11 to 20 years in the federal public service	30	45	11	9	4	0	0	76	13	1356
2011	More than 20 years in the federal public service	38	39	11	7	4	0	0	78	11	1135

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	33	12	6	3	1	0	79	9	651
2017	3 to 10 years in the federal public service	42	35	12	6	4	0	0	78	10	1200
2017	11 to 20 years in the federal public service	40	38	10	8	5	0	0	78	12	1387
2017	More than 20 years in the federal public service	44	39	11	4	3	0	0	83	6	856
2014	Less than 3 years in the federal public service	38	33	12	12	3	1	2	73	15	338
2014	3 to 10 years in the federal public service	36	40	13	7	4	0	0	76	11	1335
2014	11 to 20 years in the federal public service	34	41	15	7	4	0	0	74	11	1320
2014	More than 20 years in the federal public service	39	40	11	7	2	0	0	79	10	853

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	38	10	4	1	0	1	85	5	649
2017	3 to 10 years in the federal public service	41	38	12	5	3	0	1	79	9	1201
2017	11 to 20 years in the federal public service	35	41	11	8	4	1	0	76	12	1388
2017	More than 20 years in the federal public service	38	41	11	7	3	0	0	79	10	856
2014	Less than 3 years in the federal public service	41	38	13	4	1	1	1	82	5	338
2014	3 to 10 years in the federal public service	34	41	14	7	3	1	0	76	10	1336
2014	11 to 20 years in the federal public service	32	42	15	7	4	0	0	74	11	1322
2014	More than 20 years in the federal public service	36	39	14	8	2	1	0	76	10	853
2011	Less than 3 years in the federal public service	45	36	9	3	1	3	2	85	5	457
2011	3 to 10 years in the federal public service	39	40	11	5	2	1	1	81	8	1465
2011	11 to 20 years in the federal public service	36	45	11	6	1	1	1	81	7	1353
2011	More than 20 years in the federal public service	41	40	10	6	2	1	1	82	8	1134

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	39	8	3	2	0	87	5	650
2017	3 to 10 years in the federal public service	42	41	9	5	3	0	84	7	1203
2017	11 to 20 years in the federal public service	41	40	10	6	3	0	81	9	1389
2017	More than 20 years in the federal public service	43	40	10	4	3	0	83	7	856
2014	Less than 3 years in the federal public service	40	41	8	5	4	1	82	10	338
2014	3 to 10 years in the federal public service	37	42	13	6	2	0	79	8	1335
2014	11 to 20 years in the federal public service	35	44	12	6	2	0	79	9	1322
2014	More than 20 years in the federal public service	41	42	10	4	1	0	84	6	851
2011	Less than 3 years in the federal public service	42	41	8	6	2	0	84	8	459
2011	3 to 10 years in the federal public service	36	45	11	5	2	0	82	8	1471
2011	11 to 20 years in the federal public service	40	44	10	4	2	0	84	6	1358
2011	More than 20 years in the federal public service	44	43	8	3	1	0	87	5	1139
2008	Less than 3 years in the federal public service	40	41	9	6	3	0	82	9	827
2008	3 to 10 years in the federal public service	37	46	8	6	2	0	83	8	1471
2008	11 to 20 years in the federal public service	41	43	9	4	3	0	84	7	1239
2008	More than 20 years in the federal public service	47	38	9	4	2	0	85	6	1249

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	26	5	1	1	1	1	94	2	653
2017	3 to 10 years in the federal public service	46	38	10	4	1	0	1	85	5	1204
2017	11 to 20 years in the federal public service	41	35	13	6	4	0	1	77	10	1392
2017	More than 20 years in the federal public service	37	34	14	10	4	0	1	72	14	861
2014	Less than 3 years in the federal public service	70	23	5	1	1	0	1	93	1	338
2014	3 to 10 years in the federal public service	49	34	11	4	2	0	0	84	6	1336
2014	11 to 20 years in the federal public service	39	37	15	6	2	0	0	76	9	1322
2014	More than 20 years in the federal public service	37	36	15	7	4	0	1	74	11	852
2011	Less than 3 years in the federal public service	55	33	9	2	1	0	1	88	3	461
2011	3 to 10 years in the federal public service	43	36	14	4	2	0	1	80	6	1467
2011	11 to 20 years in the federal public service	33	40	16	7	3	0	0	73	10	1358
2011	More than 20 years in the federal public service	34	36	17	7	5	0	1	70	13	1135
2008	Less than 3 years in the federal public service	53	33	10	2	1	0	1	87	3	825
2008	3 to 10 years in the federal public service	39	40	15	4	3	0	0	79	7	1470
2008	11 to 20 years in the federal public service	29	38	19	10	4	0	0	68	13	1245
2008	More than 20 years in the federal public service	33	36	18	8	4	0	1	70	12	1253

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	8	27	27	24	4	7	57	13	648
2017	3 to 10 years in the federal public service	6	18	35	24	13	1	3	39	25	1195
2017	11 to 20 years in the federal public service	8	22	36	21	10	1	3	31	31	1384
2017	More than 20 years in the federal public service	7	20	40	23	8	0	2	32	27	856
2014	Less than 3 years in the federal public service	2	11	28	32	19	2	5	55	15	338
2014	3 to 10 years in the federal public service	6	18	37	24	11	1	3	37	25	1336
2014	11 to 20 years in the federal public service	6	25	39	21	6	1	2	28	33	1320
2014	More than 20 years in the federal public service	6	23	41	20	7	1	1	28	30	846
2011	Less than 3 years in the federal public service	5	13	28	25	19	3	6	49	21	457
2011	3 to 10 years in the federal public service	8	21	33	22	11	1	4	35	30	1469
2011	11 to 20 years in the federal public service	8	22	40	19	8	1	2	27	31	1354
2011	More than 20 years in the federal public service	7	24	37	21	8	1	3	29	33	1135
2008	Less than 3 years in the federal public service	4	13	29	27	19	3	6	50	18	825
2008	3 to 10 years in the federal public service	6	18	36	27	11	1	2	38	24	1471
2008	11 to 20 years in the federal public service	6	24	39	22	7	0	2	29	31	1246
2008	More than 20 years in the federal public service	5	21	37	24	9	1	3	34	27	1249

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	4	15	26	37	5	10	75	7	645
2017	3 to 10 years in the federal public service	5	9	24	30	24	3	5	58	16	1194
2017	11 to 20 years in the federal public service	4	11	26	31	20	3	5	55	17	1377
2017	More than 20 years in the federal public service	4	9	29	34	17	3	4	55	14	852
2014	Less than 3 years in the federal public service	2	6	17	27	32	7	8	70	10	337
2014	3 to 10 years in the federal public service	5	10	26	29	21	4	5	55	16	1330
2014	11 to 20 years in the federal public service	4	15	33	30	12	3	3	45	20	1315
2014	More than 20 years in the federal public service	5	14	30	31	14	4	2	48	20	846
2011	Less than 3 years in the federal public service	6	8	19	22	28	7	9	60	17	456
2011	3 to 10 years in the federal public service	6	14	23	29	19	3	6	53	22	1464
2011	11 to 20 years in the federal public service	6	15	26	30	17	2	4	50	22	1352
2011	More than 20 years in the federal public service	5	14	28	29	16	3	4	49	21	1133
2008	Less than 3 years in the federal public service	3	6	15	26	35	7	8	71	11	824
2008	3 to 10 years in the federal public service	4	10	19	34	26	3	4	64	15	1468
2008	11 to 20 years in the federal public service	4	12	24	33	21	2	3	57	17	1244
2008	More than 20 years in the federal public service	3	11	24	33	22	3	4	59	15	1244

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	11	27	18	23	7	9	49	19	646
2017	3 to 10 years in the federal public service	9	15	32	23	13	3	5	39	26	1195
2017	11 to 20 years in the federal public service	10	21	31	20	11	2	5	34	33	1379
2017	More than 20 years in the federal public service	8	20	34	20	11	2	4	33	30	855
2014	Less than 3 years in the federal public service	7	16	22	19	21	5	9	47	28	337
2014	3 to 10 years in the federal public service	10	20	33	18	11	3	5	32	32	1331
2014	11 to 20 years in the federal public service	12	25	33	18	8	2	4	26	39	1318
2014	More than 20 years in the federal public service	16	25	31	16	8	2	3	25	43	848
2011	Less than 3 years in the federal public service	8	13	26	18	20	5	10	45	25	456
2011	3 to 10 years in the federal public service	11	20	29	19	12	3	5	34	34	1462
2011	11 to 20 years in the federal public service	12	22	32	17	10	2	4	29	36	1354
2011	More than 20 years in the federal public service	13	24	32	18	7	2	5	26	40	1136
2008	Less than 3 years in the federal public service	4	13	26	24	19	6	8	50	20	823
2008	3 to 10 years in the federal public service	7	17	31	25	13	3	4	41	26	1469
2008	11 to 20 years in the federal public service	9	18	33	23	11	2	3	36	29	1246
2008	More than 20 years in the federal public service	9	20	33	20	11	2	4	34	31	1246

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	1	4	15	29	39	4	7	77	6	644
2017	3 to 10 years in the federal public service	3	7	30	35	22	1	3	59	10	1188
2017	11 to 20 years in the federal public service	6	13	36	27	13	1	3	43	20	1377
2017	More than 20 years in the federal public service	5	16	36	28	11	0	3	41	22	853
2014	Less than 3 years in the federal public service	1	2	13	34	40	3	7	83	3	338
2014	3 to 10 years in the federal public service	3	9	28	34	21	1	3	57	13	1331
2014	11 to 20 years in the federal public service	5	16	37	30	9	1	2	40	22	1314
2014	More than 20 years in the federal public service	5	16	40	27	9	1	2	37	22	843
2011	Less than 3 years in the federal public service	1	6	21	29	32	3	8	69	8	457
2011	3 to 10 years in the federal public service	4	10	28	33	19	2	5	55	15	1462
2011	11 to 20 years in the federal public service	5	13	37	29	12	1	2	43	19	1353
2011	More than 20 years in the federal public service	5	15	37	27	10	2	3	40	22	1133
2008	Less than 3 years in the federal public service	1	6	18	31	35	2	6	72	8	825
2008	3 to 10 years in the federal public service	3	8	29	36	19	1	3	57	12	1471
2008	11 to 20 years in the federal public service	5	14	38	29	10	0	2	41	20	1246
2008	More than 20 years in the federal public service	4	14	38	28	13	1	3	43	18	1249

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	5	18	21	37	5	10	69	9	641
2017	3 to 10 years in the federal public service	9	16	28	23	18	3	4	44	27	1197
2017	11 to 20 years in the federal public service	12	25	30	17	11	1	4	29	40	1383
2017	More than 20 years in the federal public service	10	25	34	17	10	1	3	28	37	854
2014	Less than 3 years in the federal public service	2	6	16	28	32	5	11	71	10	338
2014	3 to 10 years in the federal public service	10	20	28	21	14	2	4	37	33	1328
2014	11 to 20 years in the federal public service	16	26	33	15	6	1	3	22	44	1318
2014	More than 20 years in the federal public service	14	29	35	12	7	1	2	20	45	849
2011	Less than 3 years in the federal public service	3	8	21	23	30	4	11	62	13	455
2011	3 to 10 years in the federal public service	10	17	26	22	16	2	6	41	30	1464
2011	11 to 20 years in the federal public service	13	24	33	18	9	1	3	27	38	1354
2011	More than 20 years in the federal public service	12	25	32	18	8	1	4	27	39	1134
2008	Less than 3 years in the federal public service	3	8	17	28	34	4	7	69	12	821
2008	3 to 10 years in the federal public service	9	17	28	25	16	1	4	43	27	1468
2008	11 to 20 years in the federal public service	14	28	30	17	9	0	2	26	43	1243
2008	More than 20 years in the federal public service	11	25	31	17	10	1	3	29	38	1248

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	7	17	21	31	9	11	64	15	645
2017	3 to 10 years in the federal public service	8	14	27	22	20	4	6	46	24	1195
2017	11 to 20 years in the federal public service	8	16	30	25	13	3	5	41	26	1380
2017	More than 20 years in the federal public service	7	16	31	27	12	2	5	42	24	852
2014	Less than 3 years in the federal public service	3	8	13	24	29	13	10	69	14	338
2014	3 to 10 years in the federal public service	5	13	27	26	19	4	6	50	20	1330
2014	11 to 20 years in the federal public service	6	16	32	27	12	2	5	42	24	1319
2014	More than 20 years in the federal public service	8	18	32	26	11	2	3	39	28	847
2011	Less than 3 years in the federal public service	3	10	20	20	24	9	14	57	17	455
2011	3 to 10 years in the federal public service	7	14	25	25	17	4	7	48	24	1465
2011	11 to 20 years in the federal public service	8	17	31	23	12	3	5	39	27	1347
2011	More than 20 years in the federal public service	8	19	32	22	10	2	7	35	30	1134
2008	Less than 3 years in the federal public service	5	11	19	21	24	9	11	55	21	823
2008	3 to 10 years in the federal public service	8	18	28	23	14	3	5	41	29	1472
2008	11 to 20 years in the federal public service	11	21	34	19	10	2	3	31	34	1242
2008	More than 20 years in the federal public service	11	23	28	19	11	2	5	33	37	1248

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	9	24	22	24	9	8	56	16	645
2017	3 to 10 years in the federal public service	9	16	32	22	13	3	5	38	27	1199
2017	11 to 20 years in the federal public service	10	19	35	17	11	3	4	31	32	1385
2017	More than 20 years in the federal public service	9	20	37	19	10	2	4	31	30	852
2014	Less than 3 years in the federal public service	5	11	25	18	25	7	9	51	19	338
2014	3 to 10 years in the federal public service	8	18	32	22	12	4	4	38	28	1332
2014	11 to 20 years in the federal public service	10	22	36	19	8	3	3	28	34	1321
2014	More than 20 years in the federal public service	12	21	36	18	8	4	2	28	35	849

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	18	3	4	2	2	90	6	651
2017	3 to 10 years in the federal public service	68	19	6	4	2	1	87	7	1202
2017	11 to 20 years in the federal public service	62	23	6	6	3	1	85	9	1391
2017	More than 20 years in the federal public service	61	25	5	7	2	1	86	9	859
2014	Less than 3 years in the federal public service	77	11	3	2	3	3	92	5	338
2014	3 to 10 years in the federal public service	68	19	4	5	3	1	88	8	1337
2014	11 to 20 years in the federal public service	61	24	6	6	3	1	85	9	1321
2014	More than 20 years in the federal public service	64	20	6	6	3	1	85	9	852
2011	Less than 3 years in the federal public service	67	17	5	5	1	4	88	6	460
2011	3 to 10 years in the federal public service	63	21	6	6	2	2	85	9	1463
2011	11 to 20 years in the federal public service	58	23	6	10	3	1	81	12	1349
2011	More than 20 years in the federal public service	60	25	6	6	2	1	86	8	1137
2008	Less than 3 years in the federal public service	68	15	5	5	3	3	87	8	828
2008	3 to 10 years in the federal public service	63	19	6	7	4	2	83	10	1465
2008	11 to 20 years in the federal public service	59	21	6	8	5	1	81	13	1243
2008	More than 20 years in the federal public service	61	22	5	7	3	2	85	10	1252

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	25	9	3	2	10	10	83	6	652
2017	3 to 10 years in the federal public service	35	27	11	7	5	7	9	73	14	1201
2017	11 to 20 years in the federal public service	31	34	12	7	5	5	6	72	14	1389
2017	More than 20 years in the federal public service	36	34	11	5	5	4	5	77	11	859
2014	Less than 3 years in the federal public service	42	22	7	6	4	10	10	79	12	337
2014	3 to 10 years in the federal public service	36	27	14	6	5	6	7	72	12	1337
2014	11 to 20 years in the federal public service	34	36	11	6	4	4	5	77	11	1320
2014	More than 20 years in the federal public service	41	33	13	5	3	3	2	78	8	853

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	21	7	4	2	2	1	86	6	651
2017	3 to 10 years in the federal public service	51	29	7	7	4	1	0	81	12	1202
2017	11 to 20 years in the federal public service	50	30	7	7	4	1	0	81	12	1391
2017	More than 20 years in the federal public service	53	31	6	6	3	1	0	85	9	860
2014	Less than 3 years in the federal public service	54	27	7	6	3	3	0	84	9	338
2014	3 to 10 years in the federal public service	52	28	8	6	4	1	0	82	10	1337
2014	11 to 20 years in the federal public service	50	32	8	6	3	1	0	83	9	1322
2014	More than 20 years in the federal public service	56	30	7	4	2	1	0	87	6	853

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	28	9	5	2	3	1	84	7	652
2017	3 to 10 years in the federal public service	36	35	12	10	5	2	1	73	15	1202
2017	11 to 20 years in the federal public service	34	38	11	10	5	2	1	74	15	1386
2017	More than 20 years in the federal public service	36	42	11	6	3	1	1	80	9	858
2014	Less than 3 years in the federal public service	44	33	8	8	2	4	1	81	10	337
2014	3 to 10 years in the federal public service	33	38	11	9	4	3	1	74	14	1336
2014	11 to 20 years in the federal public service	30	45	11	7	3	2	1	77	11	1321
2014	More than 20 years in the federal public service	31	46	10	8	1	3	1	80	9	852
2011	Less than 3 years in the federal public service	38	36	9	6	4	5	3	80	11	461
2011	3 to 10 years in the federal public service	29	37	13	11	5	4	1	70	17	1469
2011	11 to 20 years in the federal public service	31	40	14	8	5	2	1	73	13	1358
2011	More than 20 years in the federal public service	33	41	11	8	4	2	1	76	13	1133
2008	Less than 3 years in the federal public service	37	32	10	8	5	6	2	75	15	830
2008	3 to 10 years in the federal public service	31	38	12	10	5	4	1	72	16	1473
2008	11 to 20 years in the federal public service	28	41	14	9	5	2	2	72	14	1239
2008	More than 20 years in the federal public service	30	38	11	10	5	3	2	72	16	1250

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	23	9	4	1	25	3	81	7	651
2017	3 to 10 years in the federal public service	28	28	13	10	7	13	1	65	20	1203
2017	11 to 20 years in the federal public service	30	28	14	11	8	8	1	64	21	1390
2017	More than 20 years in the federal public service	33	30	13	8	6	9	1	70	16	858
2014	Less than 3 years in the federal public service	36	25	9	5	2	20	3	79	10	337
2014	3 to 10 years in the federal public service	28	29	14	9	6	13	2	66	18	1334
2014	11 to 20 years in the federal public service	28	33	15	8	5	9	1	68	15	1321
2014	More than 20 years in the federal public service	32	31	15	6	4	9	3	72	11	853
2011	Less than 3 years in the federal public service	34	23	11	5	7	18	3	71	14	461
2011	3 to 10 years in the federal public service	27	27	15	9	8	13	2	63	20	1467
2011	11 to 20 years in the federal public service	29	30	14	9	7	9	2	66	18	1355
2011	More than 20 years in the federal public service	34	28	15	8	7	7	1	68	17	1133
2008	Less than 3 years in the federal public service	31	24	12	6	5	19	3	71	14	830
2008	3 to 10 years in the federal public service	28	29	13	8	7	12	2	66	18	1472
2008	11 to 20 years in the federal public service	30	31	14	9	7	8	2	67	17	1241
2008	More than 20 years in the federal public service	33	27	15	9	7	7	2	66	17	1249

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	16	11	6	3	36	5	64	16	652
2017	3 to 10 years in the federal public service	16	20	15	12	8	23	5	51	28	1203
2017	11 to 20 years in the federal public service	14	29	16	12	8	16	5	54	26	1391
2017	More than 20 years in the federal public service	19	32	17	10	4	13	5	62	18	858
2014	Less than 3 years in the federal public service	18	16	14	11	3	30	7	55	23	337
2014	3 to 10 years in the federal public service	15	20	17	12	8	22	5	49	28	1337
2014	11 to 20 years in the federal public service	15	30	18	12	6	14	5	56	22	1319
2014	More than 20 years in the federal public service	15	32	20	11	4	13	5	58	18	853

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	22	3	4	1	92	5	651
2017	3 to 10 years in the federal public service	56	31	6	4	2	88	6	1204
2017	11 to 20 years in the federal public service	49	37	6	5	2	86	7	1388
2017	More than 20 years in the federal public service	56	33	6	3	2	89	5	857
2014	Less than 3 years in the federal public service	61	28	5	5	1	90	5	336
2014	3 to 10 years in the federal public service	53	33	7	5	2	87	7	1335
2014	11 to 20 years in the federal public service	51	38	6	3	2	89	5	1322
2014	More than 20 years in the federal public service	54	36	5	4	1	91	5	853

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	27	9	5	2	1	1	84	7	650
2017	3 to 10 years in the federal public service	47	34	9	5	4	1	0	82	9	1203
2017	11 to 20 years in the federal public service	43	37	9	6	4	0	0	81	10	1391
2017	More than 20 years in the federal public service	44	37	10	7	2	0	0	81	9	857
2014	Less than 3 years in the federal public service	50	34	9	4	2	0	1	85	6	338
2014	3 to 10 years in the federal public service	45	34	10	6	3	0	1	80	10	1338
2014	11 to 20 years in the federal public service	43	39	8	6	3	0	0	83	9	1322
2014	More than 20 years in the federal public service	44	39	9	5	2	0	1	83	7	854
2011	Less than 3 years in the federal public service	45	34	9	6	5	1	0	80	11	460
2011	3 to 10 years in the federal public service	42	34	12	7	3	1	1	77	11	1467
2011	11 to 20 years in the federal public service	39	38	12	6	4	1	0	78	10	1354
2011	More than 20 years in the federal public service	40	39	11	6	4	1	1	79	10	1135
2008	Less than 3 years in the federal public service	42	32	10	7	6	0	1	76	14	827
2008	3 to 10 years in the federal public service	35	37	12	10	6	0	1	72	16	1470
2008	11 to 20 years in the federal public service	31	40	12	10	6	0	1	71	16	1247
2008	More than 20 years in the federal public service	39	34	13	8	5	1	1	73	14	1252

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	22	5	3	1	2	1	91	4	652
2017	3 to 10 years in the federal public service	56	27	8	3	3	2	1	85	7	1204
2017	11 to 20 years in the federal public service	51	30	9	4	3	2	1	83	8	1389
2017	More than 20 years in the federal public service	51	30	12	3	2	1	0	83	5	858
2014	Less than 3 years in the federal public service	61	25	6	3	1	3	1	89	4	338
2014	3 to 10 years in the federal public service	54	28	8	5	2	2	1	84	7	1338
2014	11 to 20 years in the federal public service	51	32	10	3	2	2	1	85	5	1322
2014	More than 20 years in the federal public service	52	31	9	4	2	2	1	85	5	853
2011	Less than 3 years in the federal public service	58	27	7	3	1	3	1	88	5	460
2011	3 to 10 years in the federal public service	49	29	9	6	3	3	2	82	9	1467
2011	11 to 20 years in the federal public service	46	32	11	6	3	2	1	80	9	1357
2011	More than 20 years in the federal public service	48	31	11	5	3	2	1	81	7	1135
2008	Less than 3 years in the federal public service	54	26	7	5	5	2	1	83	10	828
2008	3 to 10 years in the federal public service	46	31	10	6	4	2	1	79	10	1473
2008	11 to 20 years in the federal public service	43	32	12	6	5	2	0	77	11	1247
2008	More than 20 years in the federal public service	47	28	12	5	4	3	0	78	10	1251

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	24	4	4	2	1	0	90	6	651
2017	3 to 10 years in the federal public service	51	31	8	6	3	1	0	83	9	1204
2017	11 to 20 years in the federal public service	48	32	9	7	3	0	0	81	11	1391
2017	More than 20 years in the federal public service	48	34	9	6	2	0	0	82	9	857
2014	Less than 3 years in the federal public service	54	29	8	4	4	0	1	84	8	338
2014	3 to 10 years in the federal public service	50	32	8	6	3	1	0	83	9	1337
2014	11 to 20 years in the federal public service	47	36	9	5	3	1	0	83	8	1322
2014	More than 20 years in the federal public service	46	37	8	5	2	1	0	85	8	853
2011	Less than 3 years in the federal public service	54	31	7	5	3	0	0	86	8	459
2011	3 to 10 years in the federal public service	46	33	8	8	3	1	1	80	12	1465
2011	11 to 20 years in the federal public service	43	35	10	8	4	0	0	78	12	1356
2011	More than 20 years in the federal public service	45	34	10	5	4	1	0	80	10	1134
2008	Less than 3 years in the federal public service	51	28	7	8	5	0	1	80	13	826
2008	3 to 10 years in the federal public service	41	34	10	8	5	1	1	77	13	1473
2008	11 to 20 years in the federal public service	41	33	10	9	5	0	0	75	15	1247
2008	More than 20 years in the federal public service	44	34	11	6	5	1	0	78	12	1252

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	87	7	2	2	1	1	95	3	650
2017	3 to 10 years in the federal public service	82	12	3	2	1	0	94	3	1202
2017	11 to 20 years in the federal public service	80	12	3	3	1	0	92	4	1390
2017	More than 20 years in the federal public service	79	15	3	1	1	0	95	2	858
2014	Less than 3 years in the federal public service	85	9	1	2	1	2	96	3	337
2014	3 to 10 years in the federal public service	81	13	3	1	1	1	95	2	1337
2014	11 to 20 years in the federal public service	80	13	3	2	2	0	93	4	1322
2014	More than 20 years in the federal public service	79	13	2	3	2	1	93	5	853
2011	Less than 3 years in the federal public service	84	11	2	2	0	2	96	2	460
2011	3 to 10 years in the federal public service	78	13	3	3	2	1	92	5	1467
2011	11 to 20 years in the federal public service	79	14	3	2	1	0	93	4	1355
2011	More than 20 years in the federal public service	78	14	4	2	1	0	92	4	1138
2008	Less than 3 years in the federal public service	84	8	2	3	2	1	93	5	824
2008	3 to 10 years in the federal public service	83	10	2	2	2	1	93	5	1471
2008	11 to 20 years in the federal public service	81	11	3	3	2	0	92	5	1245
2008	More than 20 years in the federal public service	80	10	3	4	2	1	91	5	1249

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	15	4	3	1	6	7	90	4	648
2017	3 to 10 years in the federal public service	62	19	6	3	2	3	4	87	6	1199
2017	11 to 20 years in the federal public service	62	24	5	3	2	2	2	90	5	1389
2017	More than 20 years in the federal public service	62	24	4	2	2	2	4	91	4	859
2014	Less than 3 years in the federal public service	58	20	4	2	2	6	9	92	4	338
2014	3 to 10 years in the federal public service	61	21	5	3	3	3	4	88	6	1338
2014	11 to 20 years in the federal public service	61	24	5	3	2	2	3	90	5	1322
2014	More than 20 years in the federal public service	59	23	7	2	1	2	6	89	4	852
2011	Less than 3 years in the federal public service	56	16	7	4	4	3	9	82	10	457
2011	3 to 10 years in the federal public service	53	26	7	5	3	2	4	84	9	1467
2011	11 to 20 years in the federal public service	57	27	6	3	3	2	3	88	6	1357
2011	More than 20 years in the federal public service	59	26	5	2	1	2	4	90	4	1137

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	23	6	2	2	1	0	90	4	650
2017	3 to 10 years in the federal public service	62	25	6	3	4	1	0	88	6	1203
2017	11 to 20 years in the federal public service	60	25	7	4	4	1	1	86	7	1386
2017	More than 20 years in the federal public service	60	27	6	4	2	1	0	88	6	859

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	20	5	2	2	1	91	3	651
2017	3 to 10 years in the federal public service	63	22	8	3	2	2	87	5	1202
2017	11 to 20 years in the federal public service	58	25	9	4	3	1	84	6	1390
2017	More than 20 years in the federal public service	58	25	10	3	3	1	84	6	859

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	22	6	3	2	89	5	647
2017	3 to 10 years in the federal public service	58	25	8	5	4	84	8	1203
2017	11 to 20 years in the federal public service	54	29	7	5	4	84	9	1387
2017	More than 20 years in the federal public service	54	29	9	5	3	83	7	857
2014	Less than 3 years in the federal public service	63	26	5	5	3	88	7	337
2014	3 to 10 years in the federal public service	55	29	8	5	3	84	8	1337
2014	11 to 20 years in the federal public service	55	29	8	5	3	84	8	1321
2014	More than 20 years in the federal public service	55	31	8	3	2	87	6	854

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	41	12	0	5	9	4	81	5	23
2017	3 to 10 years in the federal public service	32	30	11	6	2	5	13	76	11	324
2017	11 to 20 years in the federal public service	30	37	11	7	3	3	8	76	12	686
2017	More than 20 years in the federal public service	33	34	11	7	2	2	11	77	10	457
2014	3 to 10 years in the federal public service	29	33	15	4	2	6	11	75	7	287
2014	11 to 20 years in the federal public service	27	37	13	7	3	4	8	73	12	622
2014	More than 20 years in the federal public service	33	34	14	7	1	3	8	76	9	458

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	23	7	2	1	11	0	89	3	651
2017	3 to 10 years in the federal public service	39	31	12	5	4	8	0	77	10	1202
2017	11 to 20 years in the federal public service	33	35	13	8	3	7	0	74	12	1391
2017	More than 20 years in the federal public service	33	38	13	5	4	7	0	77	9	859
2014	Less than 3 years in the federal public service	51	21	8	2	1	15	2	87	4	337
2014	3 to 10 years in the federal public service	33	34	13	5	3	12	1	77	9	1335
2014	11 to 20 years in the federal public service	27	40	13	7	2	10	0	75	10	1321
2014	More than 20 years in the federal public service	32	37	16	4	2	9	1	76	6	854
2011	Less than 3 years in the federal public service	38	29	13	4	2	12	2	79	6	458
2011	3 to 10 years in the federal public service	28	31	18	6	3	14	1	68	11	1463
2011	11 to 20 years in the federal public service	27	34	17	7	4	11	0	69	12	1354
2011	More than 20 years in the federal public service	28	31	19	7	5	10	1	65	14	1133

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	27	8	3	1	6	0	88	4	652
2017	3 to 10 years in the federal public service	36	35	14	8	5	2	0	72	13	1202
2017	11 to 20 years in the federal public service	29	36	16	11	5	3	0	67	16	1388
2017	More than 20 years in the federal public service	29	38	17	10	5	2	0	68	14	860
2014	Less than 3 years in the federal public service	52	26	9	1	2	8	1	86	4	338
2014	3 to 10 years in the federal public service	30	36	17	9	5	3	0	69	14	1334
2014	11 to 20 years in the federal public service	23	38	18	12	5	4	0	64	17	1321
2014	More than 20 years in the federal public service	26	37	20	11	3	3	0	65	15	853
2011	Less than 3 years in the federal public service	37	35	12	6	3	5	1	77	10	460
2011	3 to 10 years in the federal public service	25	36	18	10	6	4	1	64	17	1461
2011	11 to 20 years in the federal public service	22	36	21	11	7	4	0	60	18	1353
2011	More than 20 years in the federal public service	24	37	19	11	7	3	0	63	18	1133
2008	Less than 3 years in the federal public service	40	32	12	4	3	7	2	79	7	830
2008	3 to 10 years in the federal public service	28	38	17	8	5	4	0	69	13	1472
2008	11 to 20 years in the federal public service	24	40	19	10	5	2	0	66	15	1245
2008	More than 20 years in the federal public service	28	36	18	9	6	3	1	66	15	1251

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	29	9	5	2	12	0	82	8	651
2017	3 to 10 years in the federal public service	25	35	16	11	4	7	1	66	17	1201
2017	11 to 20 years in the federal public service	19	36	19	12	6	6	0	59	20	1387
2017	More than 20 years in the federal public service	20	38	19	11	5	6	0	62	17	857
2014	Less than 3 years in the federal public service	39	24	11	3	2	19	1	79	6	337
2014	3 to 10 years in the federal public service	21	35	18	11	5	10	0	63	17	1334
2014	11 to 20 years in the federal public service	17	36	21	13	5	8	0	57	20	1319
2014	More than 20 years in the federal public service	20	33	25	11	4	7	0	57	16	853
2011	Less than 3 years in the federal public service	21	34	16	8	4	14	1	66	15	461
2011	3 to 10 years in the federal public service	18	33	20	12	6	11	1	57	20	1469
2011	11 to 20 years in the federal public service	14	37	22	13	6	8	0	56	21	1355
2011	More than 20 years in the federal public service	16	38	19	12	5	10	0	60	19	1136
2008	Less than 3 years in the federal public service	27	32	13	7	4	17	1	72	13	826
2008	3 to 10 years in the federal public service	14	39	18	12	5	12	0	60	19	1469
2008	11 to 20 years in the federal public service	13	39	23	13	4	8	0	56	18	1244
2008	More than 20 years in the federal public service	16	40	20	11	5	7	1	61	17	1249

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	28	8	6	3	11	0	81	10	653
2017	3 to 10 years in the federal public service	29	31	14	12	7	7	0	64	21	1203
2017	11 to 20 years in the federal public service	26	34	16	11	8	5	0	63	20	1390
2017	More than 20 years in the federal public service	29	36	15	11	5	4	0	67	17	861
2014	Less than 3 years in the federal public service	38	31	13	4	3	10	1	78	7	338
2014	3 to 10 years in the federal public service	26	32	17	10	6	7	0	64	18	1335
2014	11 to 20 years in the federal public service	23	34	18	12	7	6	0	61	21	1320
2014	More than 20 years in the federal public service	25	34	22	11	3	5	0	62	15	854
2011	Less than 3 years in the federal public service	31	33	14	7	4	11	1	71	13	461
2011	3 to 10 years in the federal public service	24	35	16	10	7	7	0	64	18	1469
2011	11 to 20 years in the federal public service	23	37	17	9	7	7	0	65	17	1351
2011	More than 20 years in the federal public service	26	39	16	7	6	5	0	69	14	1136
2008	Less than 3 years in the federal public service	31	29	14	8	4	13	1	70	14	828
2008	3 to 10 years in the federal public service	22	37	16	9	7	9	0	65	17	1469
2008	11 to 20 years in the federal public service	20	41	17	9	6	7	0	66	16	1246
2008	More than 20 years in the federal public service	25	37	16	9	6	7	0	67	16	1248

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	30	10	10	2	8	0	77	13	652
2017	3 to 10 years in the federal public service	23	36	16	13	7	4	0	62	22	1202
2017	11 to 20 years in the federal public service	19	37	16	15	9	4	0	59	24	1390
2017	More than 20 years in the federal public service	22	40	15	14	6	3	0	64	20	857
2014	Less than 3 years in the federal public service	36	34	13	5	2	9	1	77	8	338
2014	3 to 10 years in the federal public service	20	35	19	14	6	5	0	59	21	1336
2014	11 to 20 years in the federal public service	17	38	19	14	8	3	0	57	23	1317
2014	More than 20 years in the federal public service	20	39	20	11	6	4	0	61	18	853
2011	Less than 3 years in the federal public service	24	41	13	9	6	7	0	70	15	458
2011	3 to 10 years in the federal public service	19	35	17	16	7	5	1	58	25	1467
2011	11 to 20 years in the federal public service	15	39	18	17	7	4	0	56	25	1354
2011	More than 20 years in the federal public service	16	43	18	14	6	3	0	61	21	1135
2008	Less than 3 years in the federal public service	31	35	14	10	4	7	0	71	15	827
2008	3 to 10 years in the federal public service	18	42	15	15	6	4	0	62	23	1473
2008	11 to 20 years in the federal public service	16	44	16	14	7	3	0	62	22	1246
2008	More than 20 years in the federal public service	20	41	16	13	6	3	0	64	20	1250

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	35	8	4	0	2	0	87	4	651
2017	3 to 10 years in the federal public service	33	45	12	7	1	1	0	79	8	1200
2017	11 to 20 years in the federal public service	32	45	13	7	2	1	0	78	9	1389
2017	More than 20 years in the federal public service	32	46	13	5	2	2	0	80	7	859
2014	Less than 3 years in the federal public service	41	40	8	6	1	3	0	84	7	338
2014	3 to 10 years in the federal public service	33	42	15	6	1	2	0	78	7	1337
2014	11 to 20 years in the federal public service	31	44	15	7	2	1	0	76	9	1320
2014	More than 20 years in the federal public service	32	44	16	4	2	1	0	78	6	853
2011	Less than 3 years in the federal public service	35	38	13	6	3	5	1	77	10	457
2011	3 to 10 years in the federal public service	28	42	17	7	3	3	0	72	10	1462
2011	11 to 20 years in the federal public service	27	43	16	8	3	2	0	72	11	1350
2011	More than 20 years in the federal public service	30	43	15	7	3	3	0	75	10	1137

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	32	8	1	0	4	1	90	2	650
2017	3 to 10 years in the federal public service	43	39	10	2	1	3	1	86	4	1200
2017	11 to 20 years in the federal public service	40	42	11	2	1	4	0	86	3	1387
2017	More than 20 years in the federal public service	42	42	10	1	0	4	0	88	1	857
2014	Less than 3 years in the federal public service	45	35	8	1	0	10	1	90	1	337
2014	3 to 10 years in the federal public service	38	43	10	2	1	5	1	86	3	1335
2014	11 to 20 years in the federal public service	37	45	10	3	1	5	0	86	4	1319
2014	More than 20 years in the federal public service	43	39	11	1	1	5	0	87	2	851
2011	Less than 3 years in the federal public service	41	34	12	2	1	8	1	83	3	459
2011	3 to 10 years in the federal public service	35	40	13	3	1	7	1	81	5	1465
2011	11 to 20 years in the federal public service	40	40	11	3	1	6	0	84	4	1352
2011	More than 20 years in the federal public service	40	38	12	3	1	6	1	83	4	1129

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	32	9	8	3	5	3	79	12	649
2017	3 to 10 years in the federal public service	35	37	11	7	4	4	1	76	12	1199
2017	11 to 20 years in the federal public service	38	37	12	5	3	3	1	79	9	1391
2017	More than 20 years in the federal public service	38	40	11	5	3	2	1	81	8	857
2014	Less than 3 years in the federal public service	40	28	9	9	4	8	2	75	14	338
2014	3 to 10 years in the federal public service	35	40	11	6	3	3	2	79	9	1336
2014	11 to 20 years in the federal public service	35	41	11	6	2	3	1	80	9	1322
2014	More than 20 years in the federal public service	40	37	12	4	2	3	2	81	6	854
2011	Less than 3 years in the federal public service	37	31	10	9	4	7	2	75	14	458
2011	3 to 10 years in the federal public service	38	35	10	7	3	5	2	78	11	1465
2011	11 to 20 years in the federal public service	38	39	10	6	2	3	1	80	9	1350
2011	More than 20 years in the federal public service	42	37	10	5	3	3	1	82	8	1136
2008	Less than 3 years in the federal public service	32	32	12	10	5	6	2	70	17	830
2008	3 to 10 years in the federal public service	30	36	13	9	5	5	1	71	15	1473
2008	11 to 20 years in the federal public service	36	36	10	8	4	3	1	76	13	1246
2008	More than 20 years in the federal public service	39	35	11	6	4	3	2	78	10	1252

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	28	15	12	5	12	3	62	21	649
2017	3 to 10 years in the federal public service	24	31	21	11	6	5	2	59	18	1202
2017	11 to 20 years in the federal public service	24	34	21	10	4	5	1	62	15	1385
2017	More than 20 years in the federal public service	26	37	18	8	4	6	1	68	13	856
2014	Less than 3 years in the federal public service	20	23	20	12	6	16	3	53	22	338
2014	3 to 10 years in the federal public service	21	31	21	10	6	9	2	58	18	1335
2014	11 to 20 years in the federal public service	21	34	21	11	4	8	1	60	16	1321
2014	More than 20 years in the federal public service	22	32	23	9	4	9	2	61	14	854
2011	Less than 3 years in the federal public service	19	27	21	12	6	12	3	54	21	458
2011	3 to 10 years in the federal public service	17	34	22	10	5	9	3	58	17	1463
2011	11 to 20 years in the federal public service	20	34	22	9	4	9	2	60	15	1354
2011	More than 20 years in the federal public service	22	34	21	8	5	8	2	63	14	1132

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	26	14	7	4	18	6	66	15	649
2017	3 to 10 years in the federal public service	17	22	17	14	12	14	3	48	32	1202
2017	11 to 20 years in the federal public service	16	21	17	16	13	12	4	44	35	1389
2017	More than 20 years in the federal public service	16	25	21	12	11	11	4	49	27	859
2014	Less than 3 years in the federal public service	24	19	12	8	6	23	9	63	20	338
2014	3 to 10 years in the federal public service	14	23	20	13	13	13	3	44	32	1334
2014	11 to 20 years in the federal public service	11	24	19	16	13	14	3	41	36	1322
2014	More than 20 years in the federal public service	16	23	21	14	10	12	4	46	29	854
2011	Less than 3 years in the federal public service	20	23	17	6	7	19	6	59	18	460
2011	3 to 10 years in the federal public service	16	23	18	13	12	14	4	48	31	1466
2011	11 to 20 years in the federal public service	12	21	21	16	12	15	3	41	34	1353
2011	More than 20 years in the federal public service	15	23	20	13	13	12	5	45	31	1132

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	17	5	4	1	3	4	89	5	651
2017	3 to 10 years in the federal public service	56	26	7	5	1	2	2	86	7	1200
2017	11 to 20 years in the federal public service	51	29	8	7	2	1	1	82	9	1389
2017	More than 20 years in the federal public service	51	31	10	5	2	1	1	83	7	858
2014	Less than 3 years in the federal public service	69	17	3	2	0	5	5	94	3	338
2014	3 to 10 years in the federal public service	57	26	8	4	2	1	2	85	7	1336
2014	11 to 20 years in the federal public service	51	30	10	7	2	1	1	82	8	1322
2014	More than 20 years in the federal public service	51	29	10	5	2	0	1	82	8	855

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	15	3	3	1	2	3	94	3	650
2017	3 to 10 years in the federal public service	66	22	3	4	0	3	2	92	4	1202
2017	11 to 20 years in the federal public service	64	25	6	2	1	1	0	91	3	1391
2017	More than 20 years in the federal public service	63	26	6	2	1	1	1	91	3	859
2014	Less than 3 years in the federal public service	69	14	2	1	1	8	5	96	2	338
2014	3 to 10 years in the federal public service	69	22	4	2	1	2	1	93	3	1336
2014	11 to 20 years in the federal public service	66	26	4	1	0	1	1	94	2	1320
2014	More than 20 years in the federal public service	65	24	7	1	1	1	1	91	2	855
2011	Less than 3 years in the federal public service	70	18	4	3	1	1	4	92	4	458
2011	3 to 10 years in the federal public service	66	22	6	2	1	2	2	91	3	1466
2011	11 to 20 years in the federal public service	66	23	6	2	1	1	1	91	3	1353
2011	More than 20 years in the federal public service	68	20	6	2	0	1	3	92	2	1138
2008	Less than 3 years in the federal public service	70	16	5	2	1	2	4	91	3	829
2008	3 to 10 years in the federal public service	69	20	6	2	1	1	1	91	3	1473
2008	11 to 20 years in the federal public service	68	22	5	2	1	1	1	92	3	1244
2008	More than 20 years in the federal public service	71	19	5	2	1	1	3	93	2	1252

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	28	8	8	3	6	1	79	12	650
2017	3 to 10 years in the federal public service	30	38	12	11	6	2	1	70	17	1200
2017	11 to 20 years in the federal public service	26	40	14	11	7	2	0	67	19	1385
2017	More than 20 years in the federal public service	30	42	14	8	3	2	0	75	11	859
2014	Less than 3 years in the federal public service	34	28	12	8	3	11	3	73	13	338
2014	3 to 10 years in the federal public service	29	37	15	11	6	2	0	67	18	1336
2014	11 to 20 years in the federal public service	26	38	17	13	6	1	0	65	19	1319
2014	More than 20 years in the federal public service	30	40	16	9	3	2	1	72	12	855
2011	Less than 3 years in the federal public service	35	29	13	7	6	7	4	72	14	461
2011	3 to 10 years in the federal public service	31	34	14	10	8	2	0	67	19	1467
2011	11 to 20 years in the federal public service	28	40	16	8	6	1	0	69	15	1353
2011	More than 20 years in the federal public service	35	38	14	7	4	1	1	74	12	1135
2008	Less than 3 years in the federal public service	33	33	14	8	7	4	1	70	15	828
2008	3 to 10 years in the federal public service	27	41	15	10	5	1	0	69	16	1472
2008	11 to 20 years in the federal public service	30	41	14	8	6	1	0	71	14	1244
2008	More than 20 years in the federal public service	37	38	12	7	4	1	1	77	11	1249

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	29	9	9	5	7	5	74	16	650
2017	3 to 10 years in the federal public service	29	31	14	12	12	2	0	61	25	1199
2017	11 to 20 years in the federal public service	25	31	13	14	14	2	1	57	29	1391
2017	More than 20 years in the federal public service	23	32	14	13	12	2	5	59	26	857
2014	Less than 3 years in the federal public service	27	29	10	8	9	6	11	68	20	338
2014	3 to 10 years in the federal public service	22	31	15	15	15	2	1	54	31	1337
2014	11 to 20 years in the federal public service	19	30	14	19	15	2	1	50	35	1322
2014	More than 20 years in the federal public service	19	27	17	17	13	1	5	50	32	853
2011	Less than 3 years in the federal public service	28	25	15	8	11	7	6	61	22	460
2011	3 to 10 years in the federal public service	20	29	14	16	17	2	1	51	35	1466
2011	11 to 20 years in the federal public service	18	30	15	18	16	1	1	49	35	1353
2011	More than 20 years in the federal public service	17	26	18	16	17	1	5	46	35	1136
2008	Less than 3 years in the federal public service	32	34	12	9	8	3	2	69	19	825
2008	3 to 10 years in the federal public service	21	36	13	14	15	1	0	58	29	1470
2008	11 to 20 years in the federal public service	20	35	13	17	14	1	1	56	31	1247
2008	More than 20 years in the federal public service	17	26	16	19	16	1	4	46	37	1244

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	36	12	5	3	5	1	78	9	650
2017	3 to 10 years in the federal public service	26	39	17	8	5	5	1	69	14	1201
2017	11 to 20 years in the federal public service	25	39	17	9	5	4	1	67	14	1390
2017	More than 20 years in the federal public service	26	41	19	6	3	5	1	71	9	857

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	27	8	3	1	5	1	88	4	651
2017	3 to 10 years in the federal public service	45	34	9	3	2	6	1	85	6	1198
2017	11 to 20 years in the federal public service	46	36	11	1	2	3	0	85	4	1390
2017	More than 20 years in the federal public service	49	36	10	1	1	3	0	87	2	859
2014	Less than 3 years in the federal public service	59	25	5	2	1	8	0	91	3	338
2014	3 to 10 years in the federal public service	51	33	9	2	1	4	0	88	3	1335
2014	11 to 20 years in the federal public service	50	36	8	2	1	3	0	89	3	1321
2014	More than 20 years in the federal public service	51	34	10	2	0	3	0	88	2	854

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	27	5	3	0	1	0	92	3	651
2017	3 to 10 years in the federal public service	49	35	9	4	2	2	0	86	6	1201
2017	11 to 20 years in the federal public service	45	39	10	3	1	1	0	85	5	1388
2017	More than 20 years in the federal public service	46	39	9	2	1	2	0	88	3	854
2014	Less than 3 years in the federal public service	58	29	6	1	1	5	0	92	2	337
2014	3 to 10 years in the federal public service	48	35	10	3	2	2	0	85	5	1336
2014	11 to 20 years in the federal public service	46	38	10	3	1	2	0	86	4	1322
2014	More than 20 years in the federal public service	47	36	11	3	1	2	0	85	4	855
2011	Less than 3 years in the federal public service	51	36	6	3	1	2	1	89	4	458
2011	3 to 10 years in the federal public service	41	37	12	4	2	3	0	81	7	1468
2011	11 to 20 years in the federal public service	37	42	11	4	2	4	0	82	6	1355
2011	More than 20 years in the federal public service	36	43	13	3	2	3	0	82	5	1136

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	22	3	1	0	0	0	95	2	651
2017	3 to 10 years in the federal public service	56	34	6	2	2	0	0	90	4	1201
2017	11 to 20 years in the federal public service	50	36	9	3	2	0	0	86	5	1391
2017	More than 20 years in the federal public service	51	36	9	2	1	0	0	87	4	857
2014	Less than 3 years in the federal public service	72	24	2	1	0	0	0	96	1	338
2014	3 to 10 years in the federal public service	54	35	8	2	1	1	0	89	3	1334
2014	11 to 20 years in the federal public service	48	38	9	3	1	0	0	86	4	1321
2014	More than 20 years in the federal public service	51	36	9	2	1	1	0	87	4	854
2011	Less than 3 years in the federal public service	61	29	5	2	2	0	1	91	4	458
2011	3 to 10 years in the federal public service	45	38	9	4	3	1	0	84	6	1468
2011	11 to 20 years in the federal public service	43	40	10	4	2	1	0	83	6	1352
2011	More than 20 years in the federal public service	42	40	11	4	2	0	0	82	7	1130
2008	Less than 3 years in the federal public service	56	31	8	2	1	1	0	88	4	829
2008	3 to 10 years in the federal public service	43	39	10	5	3	1	0	83	7	1471
2008	11 to 20 years in the federal public service	38	43	12	4	2	1	0	81	7	1245
2008	More than 20 years in the federal public service	41	40	10	5	3	0	0	81	8	1251

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	25	5	3	1	1	90	4	652
2017	3 to 10 years in the federal public service	48	32	11	5	3	0	81	8	1201
2017	11 to 20 years in the federal public service	44	33	13	6	4	1	77	10	1386
2017	More than 20 years in the federal public service	46	35	11	5	2	0	82	7	861
2014	Less than 3 years in the federal public service	56	30	8	3	3	1	87	5	338
2014	3 to 10 years in the federal public service	41	37	13	6	2	1	79	8	1338
2014	11 to 20 years in the federal public service	35	39	15	8	3	0	74	10	1321
2014	More than 20 years in the federal public service	38	38	15	6	2	0	77	8	855
2011	Less than 3 years in the federal public service	48	33	10	4	2	1	83	6	459
2011	3 to 10 years in the federal public service	40	34	15	6	3	1	76	9	1468
2011	11 to 20 years in the federal public service	41	37	14	5	3	0	78	8	1354
2011	More than 20 years in the federal public service	41	36	14	6	3	1	77	9	1133

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	30	5	2	1	1	91	4	650
2017	3 to 10 years in the federal public service	46	36	11	5	3	0	82	7	1200
2017	11 to 20 years in the federal public service	42	37	12	6	3	0	79	9	1391
2017	More than 20 years in the federal public service	44	38	11	5	2	0	82	6	860
2014	Less than 3 years in the federal public service	54	32	8	3	2	0	87	5	338
2014	3 to 10 years in the federal public service	40	38	13	7	2	0	78	9	1336
2014	11 to 20 years in the federal public service	33	41	16	7	3	0	74	10	1322
2014	More than 20 years in the federal public service	38	39	15	7	1	0	77	8	854
2011	Less than 3 years in the federal public service	46	37	9	4	3	1	84	7	459
2011	3 to 10 years in the federal public service	38	38	13	7	4	1	76	10	1464
2011	11 to 20 years in the federal public service	38	40	13	5	3	0	78	9	1351
2011	More than 20 years in the federal public service	40	37	14	6	3	0	77	8	1132
2008	Less than 3 years in the federal public service	48	35	8	5	3	0	84	8	829
2008	3 to 10 years in the federal public service	41	39	10	7	3	0	80	10	1471
2008	11 to 20 years in the federal public service	39	42	11	5	3	0	81	8	1243
2008	More than 20 years in the federal public service	44	36	10	6	3	0	81	9	1248

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	25	15	7	4	6	1	72	12	650
2017	3 to 10 years in the federal public service	38	26	16	9	6	5	0	67	16	1201
2017	11 to 20 years in the federal public service	40	26	15	10	6	4	0	69	16	1390
2017	More than 20 years in the federal public service	45	26	14	7	4	3	0	74	12	858
2014	Less than 3 years in the federal public service	36	21	20	10	6	6	2	61	18	337
2014	3 to 10 years in the federal public service	35	27	17	11	6	4	0	65	17	1338
2014	11 to 20 years in the federal public service	35	28	18	10	6	4	0	65	17	1322
2014	More than 20 years in the federal public service	40	30	16	8	2	3	1	73	10	854
2011	Less than 3 years in the federal public service	36	22	15	11	7	8	1	64	19	460
2011	3 to 10 years in the federal public service	35	25	17	10	9	5	0	63	19	1465
2011	11 to 20 years in the federal public service	41	27	15	8	5	4	0	71	14	1356
2011	More than 20 years in the federal public service	44	27	12	6	4	4	1	76	11	1130
2008	Less than 3 years in the federal public service	35	25	15	12	8	5	1	63	21	829
2008	3 to 10 years in the federal public service	34	28	16	10	7	5	0	65	18	1471
2008	11 to 20 years in the federal public service	38	29	14	9	5	4	0	70	15	1242
2008	More than 20 years in the federal public service	44	25	15	7	4	4	1	73	12	1248

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	28	39	34	652
2017	3 to 10 years in the federal public service	25	38	37	1203
2017	11 to 20 years in the federal public service	21	48	31	1390
2017	More than 20 years in the federal public service	25	49	26	861
2014	Less than 3 years in the federal public service	37	30	32	338
2014	3 to 10 years in the federal public service	27	38	35	1338
2014	11 to 20 years in the federal public service	18	46	35	1322
2014	More than 20 years in the federal public service	20	50	30	854
2011	Less than 3 years in the federal public service	31	34	36	459
2011	3 to 10 years in the federal public service	30	39	31	1470
2011	11 to 20 years in the federal public service	18	50	32	1355
2011	More than 20 years in the federal public service	25	50	25	1136

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	34	19	3	36	7	185
2017	3 to 10 years in the federal public service	1	57	29	5	3	5	298
2017	11 to 20 years in the federal public service	4	55	29	3	0	9	293
2017	More than 20 years in the federal public service	53	27	11	3	3	3	216
2014	Less than 3 years in the federal public service	0	27	21	18	9999	34	116
2014	3 to 10 years in the federal public service	1	56	27	7	9999	8	364
2014	11 to 20 years in the federal public service	5	57	26	7	9999	5	244
2014	More than 20 years in the federal public service	64	24	6	3	9999	4	171
2011	Less than 3 years in the federal public service	0	27	29	9	9999	36	134
2011	3 to 10 years in the federal public service	1	49	29	7	9999	13	428
2011	11 to 20 years in the federal public service	6	57	28	3	9999	6	248
2011	More than 20 years in the federal public service	62	19	9	3	9999	8	281

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	6	94	651
2017	3 to 10 years in the federal public service	14	86	1203
2017	11 to 20 years in the federal public service	13	87	1390
2017	More than 20 years in the federal public service	9	91	858
2014	Less than 3 years in the federal public service	10	90	337
2014	3 to 10 years in the federal public service	12	88	1334
2014	11 to 20 years in the federal public service	11	89	1319
2014	More than 20 years in the federal public service	9	91	853

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	47	39
2017	3 to 10 years in the federal public service	44	164
2017	11 to 20 years in the federal public service	39	177
2017	More than 20 years in the federal public service	38	75
2014	Less than 3 years in the federal public service	60	33
2014	3 to 10 years in the federal public service	50	161
2014	11 to 20 years in the federal public service	49	148
2014	More than 20 years in the federal public service	40	75

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	45	39
2017	3 to 10 years in the federal public service	62	164
2017	11 to 20 years in the federal public service	68	177
2017	More than 20 years in the federal public service	70	75
2014	Less than 3 years in the federal public service	41	33
2014	3 to 10 years in the federal public service	60	161
2014	11 to 20 years in the federal public service	61	148
2014	More than 20 years in the federal public service	59	75

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	164
2017	11 to 20 years in the federal public service	12	177
2017	More than 20 years in the federal public service	15	75
2014	3 to 10 years in the federal public service	6	161
2014	11 to 20 years in the federal public service	7	148
2014	More than 20 years in the federal public service	11	75

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	39
2017	3 to 10 years in the federal public service	164
2017	11 to 20 years in the federal public service	177
2014	Less than 3 years in the federal public service	33
2014	3 to 10 years in the federal public service	161
2014	11 to 20 years in the federal public service	148
2014	More than 20 years in the federal public service	75

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	16	39
2017	3 to 10 years in the federal public service	4	164
2014	3 to 10 years in the federal public service	3	161
2014	More than 20 years in the federal public service	0	75

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	39

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	7	164
2017	11 to 20 years in the federal public service	3	177
2014	3 to 10 years in the federal public service	5	161
2014	11 to 20 years in the federal public service	5	148

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	44	39
2017	3 to 10 years in the federal public service	35	164
2017	11 to 20 years in the federal public service	30	178
2017	More than 20 years in the federal public service	30	75
2014	Less than 3 years in the federal public service	20	34
2014	3 to 10 years in the federal public service	32	161
2014	11 to 20 years in the federal public service	33	148
2014	More than 20 years in the federal public service	29	75

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	29	39
2017	3 to 10 years in the federal public service	35	164
2017	11 to 20 years in the federal public service	36	178
2017	More than 20 years in the federal public service	36	75
2014	Less than 3 years in the federal public service	21	34
2014	3 to 10 years in the federal public service	35	161
2014	11 to 20 years in the federal public service	36	148
2014	More than 20 years in the federal public service	24	75

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	34	39
2017	3 to 10 years in the federal public service	43	164
2017	11 to 20 years in the federal public service	44	178
2017	More than 20 years in the federal public service	40	75
2014	Less than 3 years in the federal public service	20	34
2014	3 to 10 years in the federal public service	38	161
2014	11 to 20 years in the federal public service	37	148
2014	More than 20 years in the federal public service	36	75

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	22	39
2017	3 to 10 years in the federal public service	35	164
2017	11 to 20 years in the federal public service	31	178
2017	More than 20 years in the federal public service	38	75
2014	Less than 3 years in the federal public service	22	34
2014	3 to 10 years in the federal public service	40	161
2014	11 to 20 years in the federal public service	43	148
2014	More than 20 years in the federal public service	44	75

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	39
2017	3 to 10 years in the federal public service	26	164
2017	11 to 20 years in the federal public service	21	178
2017	More than 20 years in the federal public service	28	75
2014	Less than 3 years in the federal public service	18	34
2014	3 to 10 years in the federal public service	26	161
2014	11 to 20 years in the federal public service	27	148
2014	More than 20 years in the federal public service	15	75

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	68	39
2017	3 to 10 years in the federal public service	49	164
2017	11 to 20 years in the federal public service	51	178
2017	More than 20 years in the federal public service	51	75
2014	Less than 3 years in the federal public service	71	34
2014	3 to 10 years in the federal public service	58	161
2014	11 to 20 years in the federal public service	59	148
2014	More than 20 years in the federal public service	57	75

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	25	39
2017	3 to 10 years in the federal public service	26	164
2017	11 to 20 years in the federal public service	27	178
2017	More than 20 years in the federal public service	19	75
2014	Less than 3 years in the federal public service	24	34
2014	3 to 10 years in the federal public service	33	161
2014	11 to 20 years in the federal public service	31	148
2014	More than 20 years in the federal public service	33	75

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	39
2017	11 to 20 years in the federal public service	0	178
2017	More than 20 years in the federal public service	0	75
2014	Less than 3 years in the federal public service	0	34
2014	3 to 10 years in the federal public service	3	161

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	22	39
2017	3 to 10 years in the federal public service	13	164
2017	11 to 20 years in the federal public service	6	178
2014	Less than 3 years in the federal public service	30	34
2014	3 to 10 years in the federal public service	13	161
2014	11 to 20 years in the federal public service	3	148

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	12	164
2017	11 to 20 years in the federal public service	8	178
2017	More than 20 years in the federal public service	9	75
2014	3 to 10 years in the federal public service	13	161
2014	11 to 20 years in the federal public service	11	148
2014	More than 20 years in the federal public service	9	75

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	45	39
2017	3 to 10 years in the federal public service	42	164
2017	11 to 20 years in the federal public service	44	178
2017	More than 20 years in the federal public service	41	75
2014	Less than 3 years in the federal public service	31	34
2014	3 to 10 years in the federal public service	40	161
2014	11 to 20 years in the federal public service	44	148
2014	More than 20 years in the federal public service	43	75

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	28	39
2017	3 to 10 years in the federal public service	19	164
2017	11 to 20 years in the federal public service	19	178
2017	More than 20 years in the federal public service	33	75
2014	Less than 3 years in the federal public service	15	34
2014	3 to 10 years in the federal public service	25	161
2014	11 to 20 years in the federal public service	19	148
2014	More than 20 years in the federal public service	24	75

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	12	164
2017	11 to 20 years in the federal public service	14	178
2017	More than 20 years in the federal public service	8	75
2014	Less than 3 years in the federal public service	16	34
2014	3 to 10 years in the federal public service	14	161
2014	11 to 20 years in the federal public service	12	148
2014	More than 20 years in the federal public service	9	75

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	59	39
2017	3 to 10 years in the federal public service	56	164
2017	11 to 20 years in the federal public service	57	178
2017	More than 20 years in the federal public service	55	75
2014	Less than 3 years in the federal public service	39	34
2014	3 to 10 years in the federal public service	51	161
2014	11 to 20 years in the federal public service	55	147
2014	More than 20 years in the federal public service	56	75

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	20	39
2017	3 to 10 years in the federal public service	28	164
2017	11 to 20 years in the federal public service	25	178
2017	More than 20 years in the federal public service	35	75
2014	Less than 3 years in the federal public service	19	34
2014	3 to 10 years in the federal public service	28	161
2014	11 to 20 years in the federal public service	29	147
2014	More than 20 years in the federal public service	38	75

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	164
2017	11 to 20 years in the federal public service	11	178
2017	More than 20 years in the federal public service	8	75
2014	3 to 10 years in the federal public service	6	161
2014	11 to 20 years in the federal public service	9	147
2014	More than 20 years in the federal public service	19	75

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	12	164
2017	11 to 20 years in the federal public service	15	178
2017	More than 20 years in the federal public service	20	75
2014	3 to 10 years in the federal public service	9	161
2014	11 to 20 years in the federal public service	12	147
2014	More than 20 years in the federal public service	11	75

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	11	39
2017	3 to 10 years in the federal public service	8	164
2017	11 to 20 years in the federal public service	4	178
2017	More than 20 years in the federal public service	11	75
2014	3 to 10 years in the federal public service	10	161
2014	11 to 20 years in the federal public service	9	147
2014	More than 20 years in the federal public service	13	75

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	5	164
2017	11 to 20 years in the federal public service	4	178
2017	More than 20 years in the federal public service	9	75
2014	Less than 3 years in the federal public service	0	34
2014	11 to 20 years in the federal public service	4	147

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	12	164
2017	11 to 20 years in the federal public service	9	178
2017	More than 20 years in the federal public service	14	75
2014	Less than 3 years in the federal public service	18	34
2014	3 to 10 years in the federal public service	15	161
2014	11 to 20 years in the federal public service	13	147
2014	More than 20 years in the federal public service	20	75

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	7	164
2017	11 to 20 years in the federal public service	12	178
2017	More than 20 years in the federal public service	10	75
2014	3 to 10 years in the federal public service	14	161
2014	11 to 20 years in the federal public service	12	147
2014	More than 20 years in the federal public service	11	75

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	31	39
2017	3 to 10 years in the federal public service	28	164
2017	11 to 20 years in the federal public service	23	178
2017	More than 20 years in the federal public service	22	75
2014	Less than 3 years in the federal public service	41	34
2014	3 to 10 years in the federal public service	27	161
2014	11 to 20 years in the federal public service	24	147
2014	More than 20 years in the federal public service	24	75

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	38
2017	3 to 10 years in the federal public service	10	156
2017	11 to 20 years in the federal public service	11	171
2017	More than 20 years in the federal public service	12	68
2014	Less than 3 years in the federal public service	24	33
2014	3 to 10 years in the federal public service	14	157
2014	11 to 20 years in the federal public service	17	141
2014	More than 20 years in the federal public service	8	73

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	28	38
2017	3 to 10 years in the federal public service	26	156
2017	11 to 20 years in the federal public service	25	171
2017	More than 20 years in the federal public service	24	68
2014	Less than 3 years in the federal public service	33	33
2014	3 to 10 years in the federal public service	21	157
2014	11 to 20 years in the federal public service	16	141
2014	More than 20 years in the federal public service	15	73

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	156
2017	11 to 20 years in the federal public service	7	171
2017	More than 20 years in the federal public service	14	68
2014	Less than 3 years in the federal public service	17	33
2014	3 to 10 years in the federal public service	14	157
2014	11 to 20 years in the federal public service	11	141
2014	More than 20 years in the federal public service	10	73

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	38
2017	3 to 10 years in the federal public service	13	156
2017	11 to 20 years in the federal public service	10	171
2017	More than 20 years in the federal public service	13	68
2014	3 to 10 years in the federal public service	11	157
2014	11 to 20 years in the federal public service	9	141
2014	More than 20 years in the federal public service	9	73

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	38
2017	3 to 10 years in the federal public service	14	156
2017	11 to 20 years in the federal public service	14	171
2017	More than 20 years in the federal public service	9	68
2014	3 to 10 years in the federal public service	13	157
2014	11 to 20 years in the federal public service	8	141
2014	More than 20 years in the federal public service	16	73

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	16	38
2017	3 to 10 years in the federal public service	11	156
2017	11 to 20 years in the federal public service	11	171
2017	More than 20 years in the federal public service	7	68
2014	3 to 10 years in the federal public service	9	157
2014	11 to 20 years in the federal public service	11	141
2014	More than 20 years in the federal public service	13	73

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	20	38
2017	3 to 10 years in the federal public service	18	156
2017	11 to 20 years in the federal public service	16	171
2017	More than 20 years in the federal public service	19	68
2014	Less than 3 years in the federal public service	14	33
2014	3 to 10 years in the federal public service	20	157
2014	11 to 20 years in the federal public service	15	141
2014	More than 20 years in the federal public service	11	73

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	27	38
2017	3 to 10 years in the federal public service	16	156
2017	11 to 20 years in the federal public service	7	171
2014	3 to 10 years in the federal public service	12	157
2014	11 to 20 years in the federal public service	7	141
2014	More than 20 years in the federal public service	8	73

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	38
2017	3 to 10 years in the federal public service	11	156
2017	11 to 20 years in the federal public service	8	171
2014	3 to 10 years in the federal public service	9	157
2014	11 to 20 years in the federal public service	10	141
2014	More than 20 years in the federal public service	12	73

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	16	38
2017	3 to 10 years in the federal public service	30	156
2017	11 to 20 years in the federal public service	27	171
2017	More than 20 years in the federal public service	26	68
2014	Less than 3 years in the federal public service	25	33
2014	3 to 10 years in the federal public service	22	157
2014	11 to 20 years in the federal public service	18	141
2014	More than 20 years in the federal public service	28	73

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	156
2017	11 to 20 years in the federal public service	8	171
2017	More than 20 years in the federal public service	7	68
2014	3 to 10 years in the federal public service	8	157
2014	11 to 20 years in the federal public service	8	141
2014	More than 20 years in the federal public service	10	73

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	32	38
2017	3 to 10 years in the federal public service	48	156
2017	11 to 20 years in the federal public service	46	171
2017	More than 20 years in the federal public service	40	68
2014	Less than 3 years in the federal public service	35	33
2014	3 to 10 years in the federal public service	47	157
2014	11 to 20 years in the federal public service	41	141
2014	More than 20 years in the federal public service	39	73

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	38
2014	Less than 3 years in the federal public service	0	33

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	37	38
2017	3 to 10 years in the federal public service	39	156
2017	11 to 20 years in the federal public service	46	171
2017	More than 20 years in the federal public service	43	68
2014	Less than 3 years in the federal public service	32	33
2014	3 to 10 years in the federal public service	49	157
2014	11 to 20 years in the federal public service	50	141
2014	More than 20 years in the federal public service	48	73

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	38

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	156
2017	11 to 20 years in the federal public service	16	171
2017	More than 20 years in the federal public service	16	68
2014	3 to 10 years in the federal public service	6	157
2014	11 to 20 years in the federal public service	12	141
2014	More than 20 years in the federal public service	8	73

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	87	13	39
2017	3 to 10 years in the federal public service	93	7	165
2017	11 to 20 years in the federal public service	97	3	178
2017	More than 20 years in the federal public service	99	1	75

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	12	9	1	2	36	15	77	6	651
2017	3 to 10 years in the federal public service	19	16	14	5	4	33	10	60	15	1202
2017	11 to 20 years in the federal public service	21	20	17	5	4	26	7	61	14	1387
2017	More than 20 years in the federal public service	24	24	18	3	3	25	4	68	8	858
2014	Less than 3 years in the federal public service	15	8	9	2	2	42	22	63	10	338
2014	3 to 10 years in the federal public service	16	18	14	4	3	33	12	62	14	1334
2014	11 to 20 years in the federal public service	19	19	15	4	3	32	7	63	12	1320
2014	More than 20 years in the federal public service	22	23	19	3	2	25	4	65	8	855

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	26	7	2	1	18	2	88	4	649
2017	3 to 10 years in the federal public service	35	31	11	4	3	13	2	78	9	1202
2017	11 to 20 years in the federal public service	39	35	13	3	3	6	1	80	7	1386
2017	More than 20 years in the federal public service	41	38	12	3	1	4	1	83	4	856
2014	Less than 3 years in the federal public service	33	20	11	3	0	27	6	79	5	338
2014	3 to 10 years in the federal public service	31	32	15	3	2	15	2	76	6	1335
2014	11 to 20 years in the federal public service	34	36	15	3	1	10	1	79	5	1320
2014	More than 20 years in the federal public service	38	38	13	3	1	7	1	82	3	852
2011	Less than 3 years in the federal public service	44	30	8	3	1	14	0	87	4	461
2011	3 to 10 years in the federal public service	43	36	10	3	2	5	0	84	6	1465
2011	11 to 20 years in the federal public service	45	37	8	3	2	5	0	87	5	1349
2011	More than 20 years in the federal public service	46	37	10	2	1	3	0	86	4	1136

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	34	12	13	8	6	5	63	23	652
2017	3 to 10 years in the federal public service	22	51	12	8	3	2	1	76	11	1202
2017	11 to 20 years in the federal public service	27	55	11	4	1	1	1	84	5	1391
2017	More than 20 years in the federal public service	29	52	9	4	1	1	5	86	5	860
2014	Less than 3 years in the federal public service	15	30	11	14	7	8	14	59	27	338
2014	3 to 10 years in the federal public service	21	51	14	7	2	3	2	76	9	1335
2014	11 to 20 years in the federal public service	24	58	12	4	1	1	1	83	5	1322
2014	More than 20 years in the federal public service	27	55	11	2	1	1	4	86	3	855
2011	Less than 3 years in the federal public service	19	40	15	8	6	6	7	67	16	459
2011	3 to 10 years in the federal public service	23	53	12	7	3	2	2	78	10	1468
2011	11 to 20 years in the federal public service	23	60	10	3	2	1	1	84	5	1353
2011	More than 20 years in the federal public service	31	52	10	2	0	0	4	87	3	1137
2008	Less than 3 years in the federal public service	16	40	13	15	8	6	3	61	25	828
2008	3 to 10 years in the federal public service	20	52	12	9	3	2	1	75	13	1474
2008	11 to 20 years in the federal public service	26	55	11	4	1	1	2	84	5	1247
2008	More than 20 years in the federal public service	35	47	9	3	0	1	5	87	4	1254

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	17	15	4	3	33	12	60	13	653
2017	3 to 10 years in the federal public service	11	24	18	6	4	30	7	56	15	1201
2017	11 to 20 years in the federal public service	13	27	20	5	3	26	6	59	11	1389
2017	More than 20 years in the federal public service	14	29	22	3	2	24	6	62	6	855
2014	Less than 3 years in the federal public service	8	12	12	2	4	34	27	52	16	338
2014	3 to 10 years in the federal public service	10	24	21	7	4	26	8	52	16	1335
2014	11 to 20 years in the federal public service	10	26	22	6	2	27	7	54	12	1320
2014	More than 20 years in the federal public service	12	27	25	4	2	22	8	55	9	854
2011	Less than 3 years in the federal public service	11	15	19	3	4	33	16	50	14	458
2011	3 to 10 years in the federal public service	10	25	20	7	5	27	7	53	18	1464
2011	11 to 20 years in the federal public service	9	26	23	5	3	29	5	52	13	1353
2011	More than 20 years in the federal public service	13	28	23	5	3	21	6	57	11	1132

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	21	7	1	0	22	5	88	2	651
2017	3 to 10 years in the federal public service	45	30	7	2	1	13	2	88	3	1204
2017	11 to 20 years in the federal public service	47	32	9	1	1	8	1	87	3	1390
2017	More than 20 years in the federal public service	45	33	8	1	1	7	5	88	2	857
2014	Less than 3 years in the federal public service	33	16	7	1	1	25	17	83	4	338
2014	3 to 10 years in the federal public service	41	32	11	2	1	12	2	84	3	1336
2014	11 to 20 years in the federal public service	42	38	9	1	1	8	1	88	2	1320
2014	More than 20 years in the federal public service	42	35	11	1	0	6	4	86	2	855
2011	Less than 3 years in the federal public service	36	25	11	1	1	18	7	81	3	458
2011	3 to 10 years in the federal public service	39	31	11	2	1	14	2	83	4	1468
2011	11 to 20 years in the federal public service	39	36	11	2	1	9	2	84	3	1354
2011	More than 20 years in the federal public service	42	34	10	2	1	7	4	86	3	1135
2008	Less than 3 years in the federal public service	36	24	10	2	1	22	4	82	4	829
2008	3 to 10 years in the federal public service	39	35	9	2	1	13	1	86	4	1475
2008	11 to 20 years in the federal public service	41	36	10	2	1	8	2	85	3	1247
2008	More than 20 years in the federal public service	44	33	8	2	1	7	5	88	3	1252

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	19	8	1	1	26	6	85	3	649
2017	3 to 10 years in the federal public service	38	32	9	3	1	16	2	84	5	1203
2017	11 to 20 years in the federal public service	40	34	11	2	1	11	1	84	4	1389
2017	More than 20 years in the federal public service	40	34	12	2	0	8	5	84	3	857
2014	Less than 3 years in the federal public service	29	17	7	1	1	29	16	84	3	338
2014	3 to 10 years in the federal public service	36	32	13	2	1	15	2	81	4	1336
2014	11 to 20 years in the federal public service	34	38	12	3	1	11	1	83	4	1318
2014	More than 20 years in the federal public service	35	37	13	2	1	8	4	82	3	853
2011	Less than 3 years in the federal public service	33	25	11	2	1	21	8	81	4	458
2011	3 to 10 years in the federal public service	34	31	13	3	2	16	2	79	6	1465
2011	11 to 20 years in the federal public service	34	35	13	3	1	12	2	80	5	1349
2011	More than 20 years in the federal public service	35	36	13	3	1	8	4	81	4	1130
2008	Less than 3 years in the federal public service	39	23	10	3	1	20	5	82	5	829
2008	3 to 10 years in the federal public service	38	32	13	3	2	10	1	79	6	1471
2008	11 to 20 years in the federal public service	39	35	11	5	2	6	1	80	8	1247
2008	More than 20 years in the federal public service	41	31	11	4	2	7	5	81	6	1254

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	4	96	652
2017	3 to 10 years in the federal public service	7	93	1204
2017	11 to 20 years in the federal public service	6	94	1387
2017	More than 20 years in the federal public service	5	95	853
2014	Less than 3 years in the federal public service	5	95	338
2014	3 to 10 years in the federal public service	5	95	1334
2014	11 to 20 years in the federal public service	4	96	1318
2014	More than 20 years in the federal public service	3	97	854

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	19
2017	3 to 10 years in the federal public service	37	82
2017	11 to 20 years in the federal public service	33	85
2017	More than 20 years in the federal public service	34	41
2014	3 to 10 years in the federal public service	40	67
2014	11 to 20 years in the federal public service	33	51
2014	More than 20 years in the federal public service	38	27

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	71	19
2017	3 to 10 years in the federal public service	79	82
2017	11 to 20 years in the federal public service	81	85
2017	More than 20 years in the federal public service	85	41
2014	Less than 3 years in the federal public service	40	16
2014	3 to 10 years in the federal public service	82	67
2014	11 to 20 years in the federal public service	76	51
2014	More than 20 years in the federal public service	77	27

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	7	85
2014	3 to 10 years in the federal public service	0	67

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	19
2017	3 to 10 years in the federal public service	82
2017	11 to 20 years in the federal public service	85
2017	More than 20 years in the federal public service	41
2014	Less than 3 years in the federal public service	16
2014	3 to 10 years in the federal public service	67
2014	11 to 20 years in the federal public service	51
2014	More than 20 years in the federal public service	27

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	82
2017	11 to 20 years in the federal public service	8	85
2014	3 to 10 years in the federal public service	9	67
2014	11 to 20 years in the federal public service	14	51

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	26	19
2017	3 to 10 years in the federal public service	25	82
2017	11 to 20 years in the federal public service	17	84
2014	Less than 3 years in the federal public service	40	16
2014	3 to 10 years in the federal public service	21	67
2014	11 to 20 years in the federal public service	16	51

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	33	82
2017	11 to 20 years in the federal public service	22	84
2014	3 to 10 years in the federal public service	19	67
2014	11 to 20 years in the federal public service	16	51
2014	More than 20 years in the federal public service	19	27

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	82
2017	11 to 20 years in the federal public service	7	84
2014	3 to 10 years in the federal public service	9	67

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	41

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	25	82
2017	11 to 20 years in the federal public service	25	84
2017	More than 20 years in the federal public service	19	41
2014	Less than 3 years in the federal public service	31	16
2014	3 to 10 years in the federal public service	26	67
2014	11 to 20 years in the federal public service	14	51
2014	More than 20 years in the federal public service	18	27

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	31	19
2017	3 to 10 years in the federal public service	33	82
2017	11 to 20 years in the federal public service	25	84
2017	More than 20 years in the federal public service	32	41
2014	Less than 3 years in the federal public service	35	16
2014	3 to 10 years in the federal public service	22	67
2014	11 to 20 years in the federal public service	25	51

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	19

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	19
2017	11 to 20 years in the federal public service	84
2017	More than 20 years in the federal public service	41

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	19
2017	3 to 10 years in the federal public service	11	82

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	19
2017	3 to 10 years in the federal public service	24	82
2017	11 to 20 years in the federal public service	16	84
2017	More than 20 years in the federal public service	13	41
2014	3 to 10 years in the federal public service	13	67
2014	11 to 20 years in the federal public service	13	51

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	19
2017	11 to 20 years in the federal public service	84
2017	More than 20 years in the federal public service	41

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	17	82
2017	11 to 20 years in the federal public service	20	84
2017	More than 20 years in the federal public service	23	41
2014	3 to 10 years in the federal public service	11	67
2014	11 to 20 years in the federal public service	27	51
2014	More than 20 years in the federal public service	19	27

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	19
2017	3 to 10 years in the federal public service	82
2017	11 to 20 years in the federal public service	84
2017	More than 20 years in the federal public service	41
2014	Less than 3 years in the federal public service	16
2014	3 to 10 years in the federal public service	67

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	26	19
2017	3 to 10 years in the federal public service	9	82
2017	11 to 20 years in the federal public service	21	84
2017	More than 20 years in the federal public service	28	41
2014	3 to 10 years in the federal public service	28	67
2014	11 to 20 years in the federal public service	32	51
2014	More than 20 years in the federal public service	41	27

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	26	19
2017	3 to 10 years in the federal public service	35	81
2017	11 to 20 years in the federal public service	29	85
2017	More than 20 years in the federal public service	33	41
2014	Less than 3 years in the federal public service	35	16
2014	3 to 10 years in the federal public service	24	67
2014	11 to 20 years in the federal public service	37	51
2014	More than 20 years in the federal public service	44	27

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	81
2017	11 to 20 years in the federal public service	15	85
2017	More than 20 years in the federal public service	15	41
2014	3 to 10 years in the federal public service	13	67
2014	11 to 20 years in the federal public service	24	51
2014	More than 20 years in the federal public service	22	27

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	19

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	12	85
2017	More than 20 years in the federal public service	25	41
2014	Less than 3 years in the federal public service	0	16
2014	11 to 20 years in the federal public service	16	51

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	8	85
2014	3 to 10 years in the federal public service	13	67

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	10	85
2014	3 to 10 years in the federal public service	7	67
2014	11 to 20 years in the federal public service	16	51

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	59	19
2017	3 to 10 years in the federal public service	60	81
2017	11 to 20 years in the federal public service	58	85
2017	More than 20 years in the federal public service	47	41
2014	Less than 3 years in the federal public service	45	16
2014	3 to 10 years in the federal public service	62	67
2014	11 to 20 years in the federal public service	35	51
2014	More than 20 years in the federal public service	41	27

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	24	81
2017	11 to 20 years in the federal public service	12	83
2017	More than 20 years in the federal public service	0	39
2014	3 to 10 years in the federal public service	12	65
2014	11 to 20 years in the federal public service	17	47

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	18
2017	11 to 20 years in the federal public service	6	83
2014	More than 20 years in the federal public service	0	26

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	18
2017	More than 20 years in the federal public service	39
2014	Less than 3 years in the federal public service	16
2014	3 to 10 years in the federal public service	65
2014	More than 20 years in the federal public service	26

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	39

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	81
2014	Less than 3 years in the federal public service	0	16
2014	3 to 10 years in the federal public service	8	65
2014	11 to 20 years in the federal public service	0	47

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	19	81
2017	11 to 20 years in the federal public service	10	83
2014	3 to 10 years in the federal public service	11	65
2014	11 to 20 years in the federal public service	11	47

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	12	81
2017	11 to 20 years in the federal public service	14	83
2014	3 to 10 years in the federal public service	12	65
2014	11 to 20 years in the federal public service	17	47
2014	More than 20 years in the federal public service	0	26

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	81
2017	11 to 20 years in the federal public service	6	83
2014	11 to 20 years in the federal public service	11	47

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	21	81
2017	11 to 20 years in the federal public service	26	83
2017	More than 20 years in the federal public service	26	39
2014	Less than 3 years in the federal public service	35	16
2014	3 to 10 years in the federal public service	26	65
2014	11 to 20 years in the federal public service	25	47

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	18
2017	3 to 10 years in the federal public service	13	81
2017	11 to 20 years in the federal public service	7	83
2014	3 to 10 years in the federal public service	8	65
2014	More than 20 years in the federal public service	0	26

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	34	18
2017	3 to 10 years in the federal public service	48	81
2017	11 to 20 years in the federal public service	50	83
2017	More than 20 years in the federal public service	34	39
2014	Less than 3 years in the federal public service	35	16
2014	3 to 10 years in the federal public service	44	65
2014	11 to 20 years in the federal public service	57	47
2014	More than 20 years in the federal public service	27	26

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	18
2017	More than 20 years in the federal public service	39
2014	Less than 3 years in the federal public service	16
2014	3 to 10 years in the federal public service	65
2014	More than 20 years in the federal public service	26

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	50	18
2017	3 to 10 years in the federal public service	50	81
2017	11 to 20 years in the federal public service	58	83
2017	More than 20 years in the federal public service	73	39
2014	Less than 3 years in the federal public service	64	16
2014	3 to 10 years in the federal public service	57	65
2014	11 to 20 years in the federal public service	66	47
2014	More than 20 years in the federal public service	54	26

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	18
2017	More than 20 years in the federal public service	0	39

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	81
2017	11 to 20 years in the federal public service	12	83
2014	11 to 20 years in the federal public service	13	47
2014	More than 20 years in the federal public service	19	26

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	85	15	20
2017	3 to 10 years in the federal public service	91	9	82
2017	11 to 20 years in the federal public service	100	0	85
2017	More than 20 years in the federal public service	100	0	41

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	12	8	1	2	38	12	79	5	650
2017	3 to 10 years in the federal public service	19	15	13	2	2	39	9	66	8	1202
2017	11 to 20 years in the federal public service	21	20	16	2	2	33	6	66	7	1390
2017	More than 20 years in the federal public service	24	21	17	1	2	30	5	70	4	857
2014	Less than 3 years in the federal public service	18	11	6	1	1	44	19	79	5	338
2014	3 to 10 years in the federal public service	18	18	14	2	2	37	10	66	7	1335
2014	11 to 20 years in the federal public service	18	20	16	2	1	37	6	67	5	1319
2014	More than 20 years in the federal public service	23	22	16	1	1	33	4	72	3	854

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	24	6	2	1	18	2	88	4	651
2017	3 to 10 years in the federal public service	37	30	12	2	2	15	2	81	5	1199
2017	11 to 20 years in the federal public service	40	33	12	2	1	9	1	82	4	1389
2017	More than 20 years in the federal public service	43	35	11	2	1	7	1	85	3	857
2014	Less than 3 years in the federal public service	38	22	4	1	0	28	6	91	3	338
2014	3 to 10 years in the federal public service	33	31	14	2	1	17	2	79	4	1334
2014	11 to 20 years in the federal public service	36	35	14	2	1	11	1	81	3	1320
2014	More than 20 years in the federal public service	37	40	12	1	1	9	1	85	2	854
2011	Less than 3 years in the federal public service	49	25	9	2	1	15	0	87	3	457
2011	3 to 10 years in the federal public service	45	35	9	2	1	7	0	86	4	1469
2011	11 to 20 years in the federal public service	45	38	8	2	1	5	0	88	3	1350
2011	More than 20 years in the federal public service	47	36	10	1	1	5	0	87	2	1138

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	27	18	9	10	1	2	63	19	650
2017	3 to 10 years in the federal public service	36	27	19	9	8	0	2	64	17	1197
2017	11 to 20 years in the federal public service	42	27	15	8	5	0	3	72	13	1390
2017	More than 20 years in the federal public service	48	24	15	5	5	0	3	74	10	859

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	34	18	5	3	1	73	9	651
2017	3 to 10 years in the federal public service	21	34	26	12	6	1	56	18	1202
2017	11 to 20 years in the federal public service	17	27	27	16	10	1	45	27	1391
2017	More than 20 years in the federal public service	17	29	27	15	10	1	47	25	856

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	25	11	5	2	4	81	7	649
2017	3 to 10 years in the federal public service	31	35	19	9	4	2	67	13	1196
2017	11 to 20 years in the federal public service	23	29	24	13	8	2	54	22	1385
2017	More than 20 years in the federal public service	20	34	24	14	5	2	56	20	854

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	24	14	6	2	2	4	77	8	650
2017	3 to 10 years in the federal public service	27	29	21	13	8	1	2	57	22	1202
2017	11 to 20 years in the federal public service	18	26	25	17	11	1	2	45	28	1388
2017	More than 20 years in the federal public service	20	27	24	15	9	1	4	49	25	857

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	13	6	2	1	1	8	91	3	648
2017	3 to 10 years in the federal public service	50	26	9	4	1	0	9	84	5	1198
2017	11 to 20 years in the federal public service	42	25	11	6	4	1	10	76	11	1389
2017	More than 20 years in the federal public service	39	26	14	7	4	0	11	73	12	857

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	28	14	6	4	1	76	10	645
2017	3 to 10 years in the federal public service	33	33	18	9	6	1	67	15	1199
2017	11 to 20 years in the federal public service	28	31	23	11	6	1	59	18	1387
2017	More than 20 years in the federal public service	33	32	20	9	5	1	66	14	856

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	27	16	6	1	1	2	76	8	644
2017	3 to 10 years in the federal public service	31	35	18	9	5	1	1	67	14	1202
2017	11 to 20 years in the federal public service	29	35	20	8	5	1	2	65	14	1385
2017	More than 20 years in the federal public service	30	36	21	7	3	1	2	68	11	853

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	29	13	4	3	1	2	80	7	645
2017	3 to 10 years in the federal public service	28	35	21	10	5	0	1	64	15	1201
2017	11 to 20 years in the federal public service	21	36	23	13	6	0	1	57	20	1388
2017	More than 20 years in the federal public service	21	38	21	11	6	0	2	60	18	855

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	31	16	8	3	0	2	73	11	644
2017	3 to 10 years in the federal public service	32	32	18	10	6	0	1	65	16	1200
2017	11 to 20 years in the federal public service	30	33	19	9	6	0	2	65	16	1387
2017	More than 20 years in the federal public service	32	34	19	8	4	1	2	68	12	854

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	31	16	5	3	0	1	75	8	648
2017	3 to 10 years in the federal public service	36	34	16	8	3	1	1	72	11	1196
2017	11 to 20 years in the federal public service	32	33	18	9	5	1	2	67	14	1385
2017	More than 20 years in the federal public service	28	35	20	10	4	1	2	65	15	845

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	19	11	3	2	3	83	5	651
2017	3 to 10 years in the federal public service	54	24	11	5	3	2	80	9	1197
2017	11 to 20 years in the federal public service	54	23	11	5	5	2	79	9	1388
2017	More than 20 years in the federal public service	54	25	11	5	2	2	81	8	856

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	7	2	2	2	1	4	94	4	648
2017	3 to 10 years in the federal public service	75	11	5	3	3	1	3	89	6	1200
2017	11 to 20 years in the federal public service	74	12	4	2	3	1	4	90	6	1386
2017	More than 20 years in the federal public service	77	10	4	2	2	1	5	92	4	854

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	16	5	3	1	1	3	91	4	651
2017	3 to 10 years in the federal public service	61	24	7	3	2	0	2	87	5	1197
2017	11 to 20 years in the federal public service	57	26	9	3	2	0	3	85	5	1388
2017	More than 20 years in the federal public service	60	23	10	3	1	0	3	85	4	857

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	13	4	2	3	3	90	5	650
2017	3 to 10 years in the federal public service	62	19	8	4	5	2	83	9	1201
2017	11 to 20 years in the federal public service	60	19	8	5	4	3	83	9	1390
2017	More than 20 years in the federal public service	62	20	9	3	3	3	84	7	856

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	4	2	1	1	1	23	95	2	645
2017	3 to 10 years in the federal public service	57	12	4	2	1	0	24	91	4	1198
2017	11 to 20 years in the federal public service	52	19	6	3	1	1	18	87	5	1386
2017	More than 20 years in the federal public service	53	19	6	3	1	0	18	88	4	852

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	10	3	1	0	0	7	95	2	648
2017	3 to 10 years in the federal public service	70	13	5	1	1	1	9	92	2	1194
2017	11 to 20 years in the federal public service	69	14	4	1	1	0	10	93	2	1381
2017	More than 20 years in the federal public service	71	14	5	1	1	0	9	94	1	849

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	15	10	6	10	1	3	73	17	652
2017	3 to 10 years in the federal public service	68	16	5	3	5	0	3	87	8	1201
2017	11 to 20 years in the federal public service	72	16	4	2	2	1	4	92	4	1387
2017	More than 20 years in the federal public service	77	12	3	1	1	1	4	94	3	854

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	27	11	4	2	0	2	82	6	651
2017	3 to 10 years in the federal public service	50	30	11	5	2	0	2	82	7	1199
2017	11 to 20 years in the federal public service	49	29	13	4	2	0	2	80	7	1384
2017	More than 20 years in the federal public service	53	27	11	4	2	1	2	82	7	857

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	45	24	4	2	1	69	7	652
2017	3 to 10 years in the federal public service	16	36	34	10	3	0	52	13	1202
2017	11 to 20 years in the federal public service	11	31	38	14	6	1	42	20	1391
2017	More than 20 years in the federal public service	13	29	40	12	5	1	43	17	859

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	8	29	33	25	0	1	58	13	653
2017	3 to 10 years in the federal public service	5	15	39	27	14	0	0	41	20	1198
2017	11 to 20 years in the federal public service	7	18	40	24	10	0	1	34	26	1389
2017	More than 20 years in the federal public service	6	19	39	24	11	1	1	36	25	860

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	35	14	8	5	11	1	69	15	652
2017	3 to 10 years in the federal public service	23	42	17	8	4	6	0	69	13	1203
2017	11 to 20 years in the federal public service	24	46	16	6	4	4	0	73	10	1389
2017	More than 20 years in the federal public service	30	45	13	4	3	5	0	79	7	858

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	39	12	5	3	3	80	8	653
2017	3 to 10 years in the federal public service	24	41	16	11	5	3	67	16	1200
2017	11 to 20 years in the federal public service	21	43	16	10	6	2	67	17	1389
2017	More than 20 years in the federal public service	24	46	17	6	5	3	72	11	861

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	9	91	651
2017	3 to 10 years in the federal public service	14	86	1200
2017	11 to 20 years in the federal public service	14	86	1389
2017	More than 20 years in the federal public service	12	88	856
2014	Less than 3 years in the federal public service	8	92	337
2014	3 to 10 years in the federal public service	13	87	1334
2014	11 to 20 years in the federal public service	10	90	1318
2014	More than 20 years in the federal public service	9	91	855

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	77	23	57
2017	3 to 10 years in the federal public service	83	17	172
2017	11 to 20 years in the federal public service	80	20	194
2017	More than 20 years in the federal public service	83	17	102
2014	Less than 3 years in the federal public service	64	36	28
2014	3 to 10 years in the federal public service	84	16	167
2014	11 to 20 years in the federal public service	87	13	128
2014	More than 20 years in the federal public service	86	14	76

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	44	5	3	0	0	0	92	3	44
2017	3 to 10 years in the federal public service	48	36	4	5	6	1	1	85	11	143
2017	11 to 20 years in the federal public service	52	34	4	6	4	0	0	87	9	155
2017	More than 20 years in the federal public service	51	35	4	5	5	0	0	87	9	84
2014	Less than 3 years in the federal public service	53	33	0	9	5	0	0	86	14	18
2014	3 to 10 years in the federal public service	52	35	5	6	2	0	0	87	9	140
2014	11 to 20 years in the federal public service	56	32	4	6	3	0	0	88	9	112
2014	More than 20 years in the federal public service	55	28	6	5	3	3	0	85	8	65

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	21	14	6	6	7	2	47	53	653
2017	3 to 10 years in the federal public service	41	25	16	6	6	5	1	44	56	1203
2017	11 to 20 years in the federal public service	58	20	8	3	2	6	1	63	37	1391
2017	More than 20 years in the federal public service	65	19	5	2	2	6	1	70	30	861

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	32	310
2017	3 to 10 years in the federal public service	18	631
2017	11 to 20 years in the federal public service	14	480
2017	More than 20 years in the federal public service	12	236

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	41	310
2017	3 to 10 years in the federal public service	38	631
2017	11 to 20 years in the federal public service	27	480
2017	More than 20 years in the federal public service	24	236

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	25	310
2017	3 to 10 years in the federal public service	16	631
2017	11 to 20 years in the federal public service	10	480
2017	More than 20 years in the federal public service	15	236

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	20	310
2017	3 to 10 years in the federal public service	33	631
2017	11 to 20 years in the federal public service	34	480
2017	More than 20 years in the federal public service	25	236

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	1	310
2017	3 to 10 years in the federal public service	9	631
2017	11 to 20 years in the federal public service	8	480
2017	More than 20 years in the federal public service	5	236

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	39	310
2017	3 to 10 years in the federal public service	39	631
2017	11 to 20 years in the federal public service	47	480
2017	More than 20 years in the federal public service	53	236

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	8	64	12	7	4	4	299
2017	3 to 10 years in the federal public service	12	61	13	7	2	5	618
2017	11 to 20 years in the federal public service	14	65	12	4	2	4	467
2017	More than 20 years in the federal public service	17	62	9	7	2	4	237

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	28	13	19	12	3	8	51	35	313
2017	3 to 10 years in the federal public service	16	26	15	17	14	4	9	48	35	638
2017	11 to 20 years in the federal public service	16	28	16	15	10	4	12	51	29	485
2017	More than 20 years in the federal public service	20	22	14	9	9	3	23	57	24	246

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	17	13	21	18	5	17	33	50	312
2017	3 to 10 years in the federal public service	7	15	14	14	22	5	22	31	49	638
2017	11 to 20 years in the federal public service	9	14	15	13	15	7	27	35	43	484
2017	More than 20 years in the federal public service	9	14	17	13	8	4	35	39	34	245

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Statistics Canada by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me