2017 Public Service Employee Survey Results for Statistics Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	54	2	4	1	93	5	81
2017	FI-01	38	62	0	0	0	100	0	21
2017	FI-02	40	43	7	7	3	83	10	30
2017	FI-03	32	63	0	5	0	95	5	19
2017	FI-04	45	55	0	0	0	100	0	11
2014	FI	42	41	7	5	4	84	10	92
2014	FI-01	64	23	5	5	5	86	9	22
2014	FI-02	36	47	8	6	3	83	8	36
2014	FI-03	42	46	8	4	0	88	4	24
2011	FI	56	35	3	5	1	91	6	77
2011	FI-02	52	39	6	3	0	90	3	31
2011	FI-03	86	14	0	0	0	100	0	21
2008	FI	49	45	3	3	0	94	3	71
2008	FI-01	67	33	0	0	0	100	0	24
2008	FI-02	30	61	4	4	0	91	4	23
2008	FI-03	45	45	5	5	0	90	5	20

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	80	20	0	0	0	100	0	80
2017	FI-01	85	15	0	0	0	100	0	20
2017	FI-02	77	23	0	0	0	100	0	30
2017	FI-03	74	26	0	0	0	100	0	19
2017	FI-04	91	9	0	0	0	100	0	11
2014	FI	74	21	3	1	1	95	2	92
2014	FI-01	68	14	9	5	5	82	9	22
2014	FI-02	72	25	3	0	0	97	0	36
2014	FI-03	79	21	0	0	0	100	0	24
2011	FI	81	14	1	4	0	95	4	77
2011	FI-02	74	16	3	6	0	90	6	31
2011	FI-03	90	10	0	0	0	100	0	21
2008	FI	76	20	3	1	0	96	1	71
2008	FI-01	71	25	0	4	0	96	4	24
2008	FI-02	70	22	9	0	0	91	0	23
2008	FI-03	85	15	0	0	0	100	0	20

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	57	26	6	7	4	83	11	81
2017	FI-01	52	29	5	10	5	81	14	21
2017	FI-02	73	13	7	7	0	87	7	30
2017	FI-03	47	26	11	11	5	74	16	19
2017	FI-04	36	55	0	0	9	91	9	11
2014	FI	49	37	4	8	2	86	10	92
2014	FI-01	46	36	0	14	5	82	18	22
2014	FI-02	53	31	6	8	3	83	11	36
2014	FI-03	50	42	8	0	0	92	0	24
2011	FI	36	42	4	16	3	78	18	76
2011	FI-02	33	40	7	13	7	73	20	30
2011	FI-03	43	48	0	10	0	90	10	21
2008	FI	54	30	4	8	4	83	13	71
2008	FI-01	71	17	0	8	4	88	13	24
2008	FI-02	48	30	9	9	4	78	13	23
2008	FI-03	35	45	5	10	5	80	15	20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	52	38	6	2	1	90	4	81
2017	FI-01	43	43	10	0	5	86	5	21
2017	FI-02	57	40	0	3	0	97	3	30
2017	FI-03	42	47	11	0	0	89	0	19
2017	FI-04	73	9	9	9	0	82	9	11
2014	FI	50	36	7	7	1	86	8	92
2014	FI-01	50	32	9	5	5	82	9	22
2014	FI-02	47	44	3	6	0	92	6	36
2014	FI-03	46	29	13	13	0	75	13	24
2011	FI	58	32	6	4	0	90	4	78
2011	FI-02	58	29	10	3	0	87	3	31
2011	FI-03	59	36	0	5	0	95	5	22

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	37	40	14	10	0	77	10	81
2017	FI-01	29	29	19	24	0	57	24	21
2017	FI-02	37	43	17	3	0	80	3	30
2017	FI-03	37	42	11	11	0	79	11	19
2017	FI-04	55	45	0	0	0	100	0	11
2014	FI	36	46	5	7	5	82	12	91
2014	FI-01	41	36	5	14	5	77	18	22
2014	FI-02	29	49	6	6	11	77	17	35
2014	FI-03	38	50	8	4	0	88	4	24
2011	FI	42	46	1	8	3	88	10	78
2011	FI-02	29	52	3	13	3	81	16	31
2011	FI-03	50	50	0	0	0	100	0	22
2008	FI	32	48	7	8	4	80	13	71
2008	FI-01	38	33	13	8	8	71	17	24
2008	FI-02	26	52	4	17	0	78	17	23
2008	FI-03	30	60	5	0	5	90	5	20

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	40	47	11	2	0	86	2	81
2017	FI-01	33	38	24	5	0	71	5	21
2017	FI-02	40	47	10	3	0	87	3	30
2017	FI-03	26	68	5	0	0	95	0	19
2017	FI-04	73	27	0	0	0	100	0	11
2014	FI	40	39	14	5	1	79	7	92
2014	FI-01	41	45	5	9	0	86	9	22
2014	FI-02	25	33	33	6	3	58	8	36
2014	FI-03	50	46	0	4	0	96	4	24
2011	FI	47	40	10	3	0	87	3	77
2011	FI-02	39	35	19	6	0	74	6	31
2011	FI-03	52	43	5	0	0	95	0	21
2008	FI	58	31	8	3	0	89	3	71
2008	FI-01	67	29	4	0	0	96	0	24
2008	FI-02	43	39	13	4	0	83	4	23
2008	FI-03	60	25	10	5	0	85	5	20

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	51	38	7	4	0	0	89	4	81
2017	FI-01	57	24	14	5	0	0	81	5	21
2017	FI-02	40	47	7	7	0	0	87	7	30
2017	FI-03	37	58	5	0	0	0	95	0	19
2017	FI-04	91	9	0	0	0	0	100	0	11
2014	FI	49	37	9	2	2	1	87	4	92
2014	FI-01	50	27	9	9	5	0	77	14	22
2014	FI-02	28	50	17	0	3	3	80	3	36
2014	FI-03	67	33	0	0	0	0	100	0	24
2011	FI	52	38	4	6	0	0	90	6	77
2011	FI-02	42	42	10	6	0	0	84	6	31
2011	FI-03	73	27	0	0	0	0	100	0	22
2008	FI	46	44	7	0	3	0	90	3	71
2008	FI-01	58	38	4	0	0	0	96	0	24
2008	FI-02	17	65	13	0	4	0	83	4	23
2008	FI-03	65	25	5	0	5	0	90	5	20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	65	30	4	1	95	1	81
2017	FI-01	57	38	5	0	95	0	21
2017	FI-02	53	37	7	3	90	3	30
2017	FI-03	79	21	0	0	100	0	19
2017	FI-04	91	9	0	0	100	0	11
2014	FI	61	30	8	1	91	1	92
2014	FI-01	55	32	9	5	86	5	22
2014	FI-02	56	33	11	0	89	0	36
2014	FI-03	71	25	4	0	96	0	24

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	43	44	6	4	2	88	6	81
2017	FI-01	33	48	5	10	5	81	14	21
2017	FI-02	47	43	10	0	0	90	0	30
2017	FI-03	47	42	5	5	0	89	5	19
2017	FI-04	45	45	0	0	9	91	9	11
2014	FI	41	38	11	7	3	79	10	92
2014	FI-01	41	41	14	5	0	82	5	22
2014	FI-02	33	39	8	11	8	72	19	36
2014	FI-03	50	38	8	4	0	88	4	24
2011	FI	52	35	5	6	1	87	8	77
2011	FI-02	50	30	10	10	0	80	10	30
2011	FI-03	45	45	5	5	0	91	5	22

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	28	15	15	6	2	7	60	23	81
2017	FI-01	33	10	24	14	14	0	5	45	30	21
2017	FI-02	30	20	17	20	7	7	0	54	29	30
2017	FI-03	26	58	5	11	0	0	0	84	11	19
2017	FI-04	0	36	9	9	0	0	45	67	17	11
2014	FI	25	28	13	13	12	3	5	58	27	92
2014	FI-01	23	23	14	9	18	14	0	53	31	22
2014	FI-02	25	31	14	19	11	0	0	56	31	36
2014	FI-03	29	38	17	8	8	0	0	67	17	24
2011	FI	24	33	9	17	5	4	8	65	25	78
2011	FI-02	19	26	16	23	10	3	3	48	34	31
2011	FI-03	27	50	5	18	0	0	0	77	18	22
2008	FI	38	25	11	14	7	0	4	66	22	71
2008	FI-01	46	21	8	13	8	0	4	70	22	24
2008	FI-02	30	30	17	9	9	0	4	64	18	23
2008	FI-03	30	30	10	25	5	0	0	60	30	20

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	31	53	10	4	1	1	85	5	81
2017	FI-01	24	38	24	5	5	5	65	10	21
2017	FI-02	23	63	10	3	0	0	87	3	30
2017	FI-03	32	63	0	5	0	0	95	5	19
2017	FI-04	64	36	0	0	0	0	100	0	11
2014	FI	27	48	17	7	1	0	75	8	92
2014	FI-01	27	50	14	9	0	0	77	9	22
2014	FI-02	17	44	25	11	3	0	61	14	36
2014	FI-03	33	50	17	0	0	0	83	0	24
2011	FI	32	47	15	5	0	0	79	5	78
2011	FI-02	26	45	16	13	0	0	71	13	31
2011	FI-03	45	45	9	0	0	0	91	0	22
2008	FI	39	42	14	4	0	0	82	4	71
2008	FI-01	54	38	8	0	0	0	92	0	24
2008	FI-02	26	48	22	4	0	0	74	4	23
2008	FI-03	35	45	10	10	0	0	80	10	20

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	40	36	14	6	4	1	76	10	81
2017	FI-01	33	19	29	10	5	5	55	15	21
2017	FI-02	40	40	10	7	3	0	80	10	30
2017	FI-03	47	42	11	0	0	0	89	0	19
2017	FI-04	36	45	0	9	9	0	82	18	11
2014	FI	33	35	17	11	4	0	67	15	92
2014	FI-01	23	27	36	9	5	0	50	14	22
2014	FI-02	25	33	17	17	8	0	58	25	36
2014	FI-03	38	50	4	8	0	0	88	8	24
2011	FI	38	31	19	10	1	0	69	12	78
2011	FI-02	26	32	23	19	0	0	58	19	31
2011	FI-03	50	32	14	5	0	0	82	5	22

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	40	44	10	6	84	6	81
2017	FI-01	24	52	14	10	76	10	21
2017	FI-02	50	37	7	7	87	7	30
2017	FI-03	26	53	16	5	79	5	19
2017	FI-04	64	36	0	0	100	0	11

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	47	42	7	2	1	0	89	4	81
2017	FI-01	33	43	14	5	5	0	76	10	21
2017	FI-02	50	43	7	0	0	0	93	0	30
2017	FI-03	42	53	0	5	0	0	95	5	19
2017	FI-04	73	18	9	0	0	0	91	0	11
2014	FI	43	43	8	5	1	0	86	7	91
2014	FI-01	27	55	5	9	5	0	82	14	22
2014	FI-02	33	44	14	8	0	0	78	8	36
2014	FI-03	54	42	4	0	0	0	96	0	24
2011	FI	51	36	8	4	0	1	88	4	78
2011	FI-02	39	35	16	6	0	3	77	7	31
2011	FI-03	82	14	0	5	0	0	95	5	22
2008	FI	56	35	6	3	0	0	92	3	71
2008	FI-01	63	38	0	0	0	0	100	0	24
2008	FI-02	48	39	4	9	0	0	87	9	23
2008	FI-03	55	30	15	0	0	0	85	0	20

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	42	43	11	2	1	85	4	81
2017	FI-01	33	33	24	10	0	67	10	21
2017	FI-02	50	37	10	0	3	87	3	30
2017	FI-03	32	63	5	0	0	95	0	19
2017	FI-04	55	45	0	0	0	100	0	11

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	46	43	11	0	89	0	81
2017	FI-01	48	33	19	0	81	0	21
2017	FI-02	40	43	17	0	83	0	30
2017	FI-03	37	63	0	0	100	0	19
2017	FI-04	73	27	0	0	100	0	11
2014	FI	50	36	10	4	86	4	92
2014	FI-01	59	27	5	9	86	9	22
2014	FI-02	36	39	19	6	75	6	36
2014	FI-03	58	38	4	0	96	0	24
2011	FI	47	44	6	3	91	3	77
2011	FI-02	45	39	10	6	84	6	31
2011	FI-03	59	41	0	0	100	0	22

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	41	43	9	6	1	84	7	81
2017	FI-01	29	43	19	5	5	71	10	21
2017	FI-02	40	43	7	10	0	83	10	30
2017	FI-03	53	42	5	0	0	95	0	19
2017	FI-04	45	45	0	9	0	91	9	11
2014	FI	37	35	15	8	5	72	13	92
2014	FI-01	32	27	18	14	9	59	23	22
2014	FI-02	25	42	17	8	8	67	17	36
2014	FI-03	50	33	13	4	0	83	4	24
2011	FI	40	40	12	8	1	79	9	78
2011	FI-02	29	48	10	10	3	77	13	31
2011	FI-03	59	32	9	0	0	91	0	22

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	58	25	12	4	1	83	5	81
2017	FI-01	48	24	19	5	5	71	10	21
2017	FI-02	53	27	17	3	0	80	3	30
2017	FI-03	58	37	5	0	0	95	0	19
2017	FI-04	91	0	0	9	0	91	9	11
2014	FI	45	38	10	5	2	83	8	92
2014	FI-01	46	36	5	14	0	82	14	22
2014	FI-02	22	50	19	3	6	72	8	36
2014	FI-03	67	25	4	4	0	92	4	24

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	53	33	12	0	1	0	0	86	1	81
2017	FI-01	48	29	19	0	5	0	0	76	5	21
2017	FI-02	47	43	10	0	0	0	0	90	0	30
2017	FI-03	58	32	11	0	0	0	0	89	0	19
2017	FI-04	73	18	9	0	0	0	0	91	0	11
2014	FI	36	39	11	10	1	1	2	78	11	92
2014	FI-01	32	36	14	18	0	0	0	68	18	22
2014	FI-02	25	39	14	14	3	3	3	68	18	36
2014	FI-03	46	42	8	0	0	0	4	91	0	24
2011	FI	47	41	4	6	0	1	0	90	6	78
2011	FI-02	35	48	6	10	0	0	0	84	10	31
2011	FI-03	59	41	0	0	0	0	0	100	0	22

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	47	44	6	2	0	91	2	81
2017	FI-01	43	43	5	10	0	86	10	21
2017	FI-02	43	47	10	0	0	90	0	30
2017	FI-03	37	58	5	0	0	95	0	19
2017	FI-04	82	18	0	0	0	100	0	11
2014	FI	35	46	11	8	1	80	9	92
2014	FI-01	41	45	0	14	0	86	14	22
2014	FI-02	19	47	19	11	3	67	14	36
2014	FI-03	42	46	13	0	0	88	0	24
2011	FI	38	50	8	4	0	88	4	78
2011	FI-02	32	52	10	6	0	84	6	31
2011	FI-03	55	41	5	0	0	95	0	22
2008	FI	48	39	8	4	0	87	4	71
2008	FI-01	71	29	0	0	0	100	0	24
2008	FI-02	30	52	9	9	0	83	9	23
2008	FI-03	35	40	20	5	0	75	5	20

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	42	43	9	4	1	1	86	5	81
2017	FI-01	43	48	5	0	0	5	95	0	21
2017	FI-02	63	33	0	3	0	0	97	3	30
2017	FI-03	32	47	16	5	0	0	79	5	19
2017	FI-04	0	55	27	9	9	0	55	18	11
2014	FI	37	41	16	1	4	0	78	5	92
2014	FI-01	32	54	14	0	0	0	86	0	22
2014	FI-02	53	25	17	0	6	0	78	6	36
2014	FI-03	25	50	21	4	0	0	75	4	24
2011	FI	36	40	18	5	1	0	76	6	78
2011	FI-02	42	42	6	6	3	0	84	10	31
2011	FI-03	27	50	14	9	0	0	77	9	22
2008	FI	24	49	24	3	0	0	73	3	71
2008	FI-01	29	54	17	0	0	0	83	0	24
2008	FI-02	26	43	26	4	0	0	70	4	23
2008	FI-03	20	50	25	5	0	0	70	5	20

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	0	16	35	27	15	1	6	45	17	81
2017	FI-01	0	10	29	33	14	5	10	56	11	21
2017	FI-02	0	7	30	27	27	0	10	59	7	30
2017	FI-03	0	32	47	16	5	0	0	21	32	19
2017	FI-04	0	27	36	36	0	0	0	36	27	11
2014	FI	5	21	39	26	7	0	2	33	27	92
2014	FI-01	18	14	18	27	14	0	9	45	35	22
2014	FI-02	3	19	42	31	6	0	0	36	22	36
2014	FI-03	0	21	54	21	4	0	0	25	21	24
2011	FI	6	17	44	22	9	1	1	32	24	78
2011	FI-02	10	16	45	19	6	0	3	27	27	31
2011	FI-03	0	18	45	23	9	5	0	33	19	22
2008	FI	4	25	45	21	1	1	1	23	30	71
2008	FI-01	4	17	46	25	0	4	4	27	23	24
2008	FI-02	0	22	48	26	4	0	0	30	22	23
2008	FI-03	10	35	40	15	0	0	0	15	45	20

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	1	2	35	32	22	2	5	59	4	81
2017	FI-01	0	5	19	29	33	10	5	72	6	21
2017	FI-02	3	0	47	17	23	0	10	44	4	30
2017	FI-03	0	5	26	58	11	0	0	68	5	19
2017	FI-04	0	0	45	36	18	0	0	55	0	11
2014	FI	3	16	24	32	20	1	3	54	21	91
2014	FI-01	5	9	23	27	27	0	9	60	15	22
2014	FI-02	6	26	11	40	14	3	0	56	32	35
2014	FI-03	0	17	29	33	21	0	0	54	17	24
2011	FI	4	10	35	28	18	4	1	49	15	78
2011	FI-02	3	19	26	26	19	3	3	48	24	31
2011	FI-03	0	0	45	32	23	0	0	55	0	22
2008	FI	3	8	35	39	13	1	0	53	11	71
2008	FI-01	0	0	38	42	17	4	0	61	0	24
2008	FI-02	4	9	35	39	13	0	0	52	13	23
2008	FI-03	5	20	30	35	10	0	0	45	25	20

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	1	16	33	31	9	1	9	44	19	81
2017	FI-01	0	5	29	43	10	5	10	61	6	21
2017	FI-02	0	17	30	30	13	0	10	48	19	30
2017	FI-03	5	26	32	26	5	0	5	33	33	19
2017	FI-04	0	18	55	18	0	0	9	20	20	11
2014	FI	10	22	33	26	4	2	3	32	33	92
2014	FI-01	14	27	32	9	9	0	9	20	45	22
2014	FI-02	11	19	28	33	0	6	3	36	33	36
2014	FI-03	4	21	42	29	4	0	0	33	25	24
2011	FI	10	19	37	21	10	3	0	32	30	78
2011	FI-02	16	32	26	16	6	3	0	23	50	31
2011	FI-03	0	5	59	18	18	0	0	36	5	22
2008	FI	7	27	42	18	4	1	0	23	34	71
2008	FI-01	4	21	38	25	8	4	0	35	26	24
2008	FI-02	9	22	39	26	4	0	0	30	30	23
2008	FI-03	5	40	55	0	0	0	0	0	45	20

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	1	10	36	28	15	2	7	48	12	81
2017	FI-01	0	5	33	19	24	10	10	53	6	21
2017	FI-02	0	7	43	23	13	0	13	42	8	30
2017	FI-03	0	16	26	42	16	0	0	58	16	19
2017	FI-04	9	18	36	36	0	0	0	36	27	11
2014	FI	9	10	38	36	5	0	2	42	19	92
2014	FI-01	14	5	32	32	9	0	9	45	20	22
2014	FI-02	11	11	39	36	3	0	0	39	22	36
2014	FI-03	4	13	33	46	4	0	0	50	17	24
2011	FI	9	14	33	29	12	3	0	42	24	78
2011	FI-02	13	16	23	35	10	3	0	47	30	31
2011	FI-03	0	18	50	23	9	0	0	32	18	22
2008	FI	1	14	41	30	13	1	0	43	16	71
2008	FI-01	0	13	21	46	17	4	0	65	13	24
2008	FI-02	4	17	26	35	17	0	0	52	22	23
2008	FI-03	0	10	80	5	5	0	0	10	10	20

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	2	11	30	32	19	1	5	54	14	81
2017	FI-01	0	5	29	24	33	5	5	63	5	21
2017	FI-02	3	13	20	40	13	0	10	59	19	30
2017	FI-03	0	16	32	37	16	0	0	53	16	19
2017	FI-04	9	9	55	18	9	0	0	27	18	11
2014	FI	7	16	29	29	14	1	3	45	24	92
2014	FI-01	9	14	18	32	18	0	9	55	25	22
2014	FI-02	8	17	31	31	11	3	0	43	26	36
2014	FI-03	0	17	33	33	13	0	4	48	17	24
2011	FI	8	21	26	24	13	5	4	41	31	78
2011	FI-02	10	19	29	19	16	6	0	38	31	31
2011	FI-03	0	18	36	32	9	0	5	43	19	22
2008	FI	0	20	37	34	8	0	1	43	20	71
2008	FI-01	0	8	33	42	13	0	4	57	9	24
2008	FI-02	0	17	30	43	9	0	0	52	17	23
2008	FI-03	0	35	40	20	5	0	0	25	35	20

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	4	10	30	27	20	4	6	52	15	81
2017	FI-01	5	5	19	33	19	10	10	65	12	21
2017	FI-02	7	10	33	20	17	3	10	42	19	30
2017	FI-03	0	21	21	32	26	0	0	58	21	19
2017	FI-04	0	0	55	27	18	0	0	45	0	11
2014	FI	5	7	31	35	17	2	2	55	13	92
2014	FI-01	9	9	27	27	18	0	9	50	20	22
2014	FI-02	6	3	36	39	11	6	0	53	9	36
2014	FI-03	4	13	33	33	17	0	0	50	17	24
2011	FI	5	17	35	24	15	3	1	41	23	78
2011	FI-02	6	16	42	26	6	3	0	33	23	31
2011	FI-03	0	18	36	23	23	0	0	45	18	22
2008	FI	13	20	35	21	8	1	1	30	33	71
2008	FI-01	4	13	33	29	13	4	4	45	18	24
2008	FI-02	9	17	39	22	13	0	0	35	26	23
2008	FI-03	25	30	30	15	0	0	0	15	55	20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	0	16	42	30	7	2	2	39	17	81
2017	FI-01	0	10	43	24	14	10	0	42	11	21
2017	FI-02	0	20	43	23	7	0	7	32	21	30
2017	FI-03	0	21	32	47	0	0	0	47	21	19
2017	FI-04	0	9	55	27	9	0	0	36	9	11
2014	FI	11	18	30	33	4	1	2	38	30	92
2014	FI-01	18	14	36	14	9	0	9	25	35	22
2014	FI-02	11	22	22	42	0	3	0	43	34	36
2014	FI-03	4	25	29	38	4	0	0	42	29	24

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	59	30	9	2	0	89	2	81
2017	FI-01	62	24	10	5	0	86	5	21
2017	FI-02	60	20	17	3	0	80	3	30
2017	FI-03	58	42	0	0	0	100	0	19
2017	FI-04	55	45	0	0	0	100	0	11
2014	FI	71	20	3	4	2	90	7	92
2014	FI-01	91	0	5	5	0	91	5	22
2014	FI-02	64	19	6	8	3	83	11	36
2014	FI-03	67	33	0	0	0	100	0	24
2011	FI	50	37	4	8	1	87	9	78
2011	FI-02	42	42	3	13	0	84	13	31
2011	FI-03	50	50	0	0	0	100	0	22
2008	FI	42	38	7	8	4	80	13	71
2008	FI-01	58	21	4	8	8	79	17	24
2008	FI-02	13	65	9	9	4	78	13	23
2008	FI-03	50	30	10	10	0	80	10	20

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	41	33	7	1	2	9	6	87	4	81
2017	FI-01	38	24	14	0	5	5	14	76	6	21
2017	FI-02	37	33	10	0	3	13	3	84	4	30
2017	FI-03	37	47	0	0	0	11	5	100	0	19
2017	FI-04	64	27	0	9	0	0	0	91	9	11
2014	FI	50	25	5	2	1	10	7	90	4	92
2014	FI-01	50	18	9	0	0	9	14	88	0	22
2014	FI-02	36	31	6	6	3	17	3	83	10	36
2014	FI-03	63	25	0	0	0	4	8	100	0	24

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	59	25	7	5	2	0	1	85	8	81
2017	FI-01	57	14	19	0	10	0	0	71	10	21
2017	FI-02	57	23	7	10	0	0	3	83	10	30
2017	FI-03	63	37	0	0	0	0	0	100	0	19
2017	FI-04	64	27	0	9	0	0	0	91	9	11
2014	FI	69	21	2	5	1	2	0	91	7	92
2014	FI-01	77	14	0	9	0	0	0	91	9	22
2014	FI-02	50	31	3	8	3	6	0	85	12	36
2014	FI-03	83	17	0	0	0	0	0	100	0	24

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	44	37	10	7	0	1	0	83	8	81
2017	FI-01	52	29	10	5	0	5	0	85	5	21
2017	FI-02	47	30	13	10	0	0	0	77	10	30
2017	FI-03	32	47	11	11	0	0	0	79	11	19
2017	FI-04	45	55	0	0	0	0	0	100	0	11
2014	FI	41	38	8	8	1	3	1	83	9	92
2014	FI-01	55	18	5	9	5	5	5	80	15	22
2014	FI-02	31	42	11	11	0	6	0	76	12	36
2014	FI-03	42	46	8	4	0	0	0	88	4	24
2011	FI	24	46	17	6	0	6	0	75	7	78
2011	FI-02	6	55	26	6	0	6	0	66	7	31
2011	FI-03	32	50	9	9	0	0	0	82	9	22
2008	FI	31	38	15	7	4	4	0	72	12	71
2008	FI-01	38	29	17	4	4	8	0	73	9	24
2008	FI-02	26	39	17	9	4	4	0	68	14	23
2008	FI-03	25	45	15	10	5	0	0	70	15	20

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	35	7	7	0	12	0	83	8	81
2017	FI-01	52	24	5	0	0	19	0	94	0	21
2017	FI-02	27	30	13	13	0	17	0	68	16	30
2017	FI-03	37	47	5	11	0	0	0	84	11	19
2017	FI-04	45	45	0	0	0	9	0	100	0	11
2014	FI	38	25	14	5	5	10	2	72	12	92
2014	FI-01	37	5	23	0	18	14	5	50	22	22
2014	FI-02	19	31	17	11	3	17	3	62	17	36
2014	FI-03	50	42	4	4	0	0	0	92	4	24
2011	FI	29	31	18	5	0	17	0	72	6	78
2011	FI-02	13	23	32	10	0	23	0	46	13	31
2011	FI-03	36	50	9	0	0	5	0	90	0	22
2008	FI	27	39	14	8	6	6	0	70	15	71
2008	FI-01	25	29	17	8	8	13	0	62	19	24
2008	FI-02	13	57	17	4	4	4	0	73	9	23
2008	FI-03	35	35	10	15	5	0	0	70	20	20

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	26	12	9	1	25	1	70	13	81
2017	FI-01	38	10	19	0	0	33	0	71	0	21
2017	FI-02	20	27	7	7	3	37	0	74	16	30
2017	FI-03	16	37	21	11	0	11	5	63	13	19
2017	FI-04	36	36	0	27	0	0	0	73	27	11
2014	FI	22	35	10	3	5	17	8	75	12	92
2014	FI-01	28	5	18	0	9	32	9	54	15	22
2014	FI-02	11	31	11	8	8	25	6	60	24	36
2014	FI-03	21	63	4	0	0	0	13	95	0	24

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	58	37	2	1	1	96	1	81
2017	FI-01	67	24	5	5	0	90	5	21
2017	FI-02	60	33	3	0	3	97	0	30
2017	FI-03	58	42	0	0	0	100	0	19
2017	FI-04	36	64	0	0	0	100	0	11
2014	FI	66	25	5	3	0	91	3	92
2014	FI-01	82	14	5	0	0	95	0	22
2014	FI-02	50	31	11	8	0	81	8	36
2014	FI-03	79	21	0	0	0	100	0	24

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	31	9	1	4	0	1	86	5	81
2017	FI-01	57	19	10	5	5	0	5	80	10	21
2017	FI-02	53	37	7	0	3	0	0	90	3	30
2017	FI-03	53	37	11	0	0	0	0	89	0	19
2017	FI-04	55	27	9	0	9	0	0	82	9	11
2014	FI	47	37	10	5	1	0	0	84	7	92
2014	FI-01	50	27	18	5	0	0	0	77	5	22
2014	FI-02	36	39	11	11	3	0	0	75	14	36
2014	FI-03	50	46	4	0	0	0	0	96	0	24
2011	FI	45	35	12	5	1	1	1	82	7	78
2011	FI-02	29	39	19	13	0	0	0	68	13	31
2011	FI-03	59	32	0	0	5	0	5	95	5	22
2008	FI	27	42	23	6	3	0	0	69	8	71
2008	FI-01	33	42	17	4	4	0	0	75	8	24
2008	FI-02	17	48	26	9	0	0	0	65	9	23
2008	FI-03	30	35	25	5	5	0	0	65	10	20

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	62	27	7	0	2	1	0	90	3	81
2017	FI-01	62	24	5	0	5	5	0	90	5	21
2017	FI-02	60	33	3	0	3	0	0	93	3	30
2017	FI-03	63	21	16	0	0	0	0	84	0	19
2017	FI-04	64	27	9	0	0	0	0	91	0	11
2014	FI	59	30	4	4	1	1	0	90	5	92
2014	FI-01	64	27	9	0	0	0	0	91	0	22
2014	FI-02	47	36	0	11	3	3	0	86	14	36
2014	FI-03	63	33	4	0	0	0	0	96	0	24
2011	FI	53	32	10	1	0	3	1	88	1	78
2011	FI-02	32	45	16	0	0	6	0	83	0	31
2011	FI-03	59	32	0	5	0	0	5	95	5	22
2008	FI	38	46	8	3	1	1	1	87	4	71
2008	FI-01	42	38	13	8	0	0	0	79	8	24
2008	FI-02	30	61	4	0	0	4	0	95	0	23
2008	FI-03	40	40	10	0	5	0	5	84	5	20

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	60	25	7	6	1	0	0	85	7	81
2017	FI-01	52	19	19	5	5	0	0	71	10	21
2017	FI-02	57	33	3	7	0	0	0	90	7	30
2017	FI-03	63	26	5	5	0	0	0	89	5	19
2017	FI-04	82	9	0	9	0	0	0	91	9	11
2014	FI	57	29	7	5	2	0	0	86	8	92
2014	FI-01	68	27	5	0	0	0	0	95	0	22
2014	FI-02	42	31	11	11	6	0	0	72	17	36
2014	FI-03	63	29	4	4	0	0	0	92	4	24
2011	FI	46	38	12	3	0	1	0	86	3	78
2011	FI-02	29	45	19	3	0	3	0	77	3	31
2011	FI-03	64	27	5	5	0	0	0	91	5	22
2008	FI	33	44	11	9	1	0	1	78	10	70
2008	FI-01	39	35	9	17	0	0	0	74	17	23
2008	FI-02	26	52	13	9	0	0	0	78	9	23
2008	FI-03	25	50	15	0	5	0	5	79	5	20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	90	6	0	1	3	96	4	80
2017	FI-01	85	5	0	5	5	90	10	20
2017	FI-02	87	13	0	0	0	100	0	30
2017	FI-03	100	0	0	0	0	100	0	19
2017	FI-04	91	0	0	0	9	91	9	11
2014	FI	86	10	1	3	0	96	3	91
2014	FI-01	86	5	5	5	0	91	5	22
2014	FI-02	74	23	0	3	0	97	3	35
2014	FI-03	100	0	0	0	0	100	0	24
2011	FI	72	26	1	1	0	97	1	78
2011	FI-02	55	42	0	3	0	97	3	31
2011	FI-03	95	5	0	0	0	100	0	22
2008	FI	79	14	1	3	3	93	6	71
2008	FI-01	83	4	0	8	4	88	13	24
2008	FI-02	70	26	4	0	0	96	0	23
2008	FI-03	80	15	0	0	5	95	5	20

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	30	4	3	4	5	1	89	7	80
2017	FI-01	45	30	10	5	0	10	0	83	6	20
2017	FI-02	43	33	3	3	7	7	3	85	11	30
2017	FI-03	63	37	0	0	0	0	0	100	0	19
2017	FI-04	82	9	0	0	9	0	0	91	9	11
2014	FI	46	25	7	10	5	4	3	76	16	92
2014	FI-01	64	14	0	9	5	5	5	85	15	22
2014	FI-02	39	31	0	14	11	3	3	74	26	36
2014	FI-03	42	21	21	4	0	8	4	71	5	24
2011	FI	37	36	5	3	10	1	8	80	14	78
2011	FI-02	29	48	3	6	6	0	6	83	14	31
2011	FI-03	36	23	9	0	23	0	9	65	25	22

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	64	25	6	1	2	1	90	4	81
2017	FI-01	57	29	10	5	0	0	86	5	21
2017	FI-02	60	27	7	0	3	3	90	3	30
2017	FI-03	74	21	5	0	0	0	95	0	19
2017	FI-04	73	18	0	0	9	0	91	9	11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	64	21	6	4	4	1	86	8	81
2017	FI-01	48	24	14	5	5	5	75	10	21
2017	FI-02	70	20	3	3	3	0	90	7	30
2017	FI-03	74	21	0	5	0	0	95	5	19
2017	FI-04	64	18	9	0	9	0	82	9	11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	57	28	7	4	4	85	7	81
2017	FI-01	52	19	19	5	5	71	10	21
2017	FI-02	60	30	3	3	3	90	7	30
2017	FI-03	58	37	0	5	0	95	5	19
2017	FI-04	55	27	9	0	9	82	9	11
2014	FI	60	26	8	3	3	86	7	92
2014	FI-01	68	18	9	5	0	86	5	22
2014	FI-02	42	39	8	3	8	81	11	36
2014	FI-03	79	13	4	4	0	92	4	24

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	39	33	6	6	0	3	12	86	7	33
2017	FI-03	35	29	6	6	0	6	18	85	8	17
2017	FI-04	36	45	9	9	0	0	0	82	9	11
2014	FI	46	32	5	5	2	2	7	86	8	41
2014	FI-03	43	35	0	4	0	4	13	95	5	23

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	53	30	9	2	1	5	0	87	4	81
2017	FI-01	62	19	14	0	0	5	0	85	0	21
2017	FI-02	40	33	10	3	3	10	0	81	7	30
2017	FI-03	58	32	5	5	0	0	0	89	5	19
2017	FI-04	64	36	0	0	0	0	0	100	0	11
2014	FI	49	26	12	7	1	3	2	79	8	92
2014	FI-01	54	28	9	9	0	0	0	82	9	22
2014	FI-02	33	31	11	11	3	8	3	72	16	36
2014	FI-03	58	17	21	0	0	0	4	78	0	24
2011	FI	44	29	18	5	0	4	0	76	5	78
2011	FI-02	32	29	19	10	0	10	0	68	11	31
2011	FI-03	55	27	18	0	0	0	0	82	0	22

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	58	27	9	2	1	2	87	4	81
2017	FI-01	62	19	14	0	0	5	85	0	21
2017	FI-02	53	23	10	7	3	3	79	10	30
2017	FI-03	53	42	5	0	0	0	95	0	19
2017	FI-04	73	27	0	0	0	0	100	0	11
2014	FI	47	32	11	5	4	1	79	10	92
2014	FI-01	45	37	5	5	9	0	82	14	22
2014	FI-02	39	28	14	11	6	3	69	17	36
2014	FI-03	46	38	17	0	0	0	83	0	24
2011	FI	38	38	19	4	0	1	76	4	77
2011	FI-02	23	40	30	7	0	0	63	7	30
2011	FI-03	50	41	9	0	0	0	91	0	22
2008	FI	30	44	15	6	4	1	74	10	71
2008	FI-01	35	35	26	4	0	0	70	4	23
2008	FI-02	29	50	4	4	8	4	83	13	24
2008	FI-03	25	40	20	10	5	0	65	15	20

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	39	38	16	3	1	4	0	79	4	80
2017	FI-01	38	33	24	0	0	5	0	75	0	21
2017	FI-02	41	34	10	3	3	7	0	81	7	29
2017	FI-03	32	42	26	0	0	0	0	74	0	19
2017	FI-04	45	45	0	9	0	0	0	91	9	11
2014	FI	35	32	16	10	4	2	1	69	15	92
2014	FI-01	36	37	9	14	5	0	0	73	18	22
2014	FI-02	25	22	22	14	8	6	3	52	24	36
2014	FI-03	33	42	21	4	0	0	0	75	4	24
2011	FI	26	44	18	5	1	5	0	74	7	77
2011	FI-02	19	39	29	3	3	6	0	62	7	31
2011	FI-03	36	50	5	5	0	5	0	90	5	22
2008	FI	14	56	17	6	6	3	0	71	11	72
2008	FI-01	13	54	25	0	4	4	0	70	4	24
2008	FI-02	21	46	17	4	8	4	0	70	13	24
2008	FI-03	10	60	10	15	5	0	0	70	20	20

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	48	36	7	6	0	2	0	86	6	81
2017	FI-01	38	33	19	5	0	5	0	75	5	21
2017	FI-02	50	33	3	10	0	3	0	86	10	30
2017	FI-03	42	47	5	5	0	0	0	89	5	19
2017	FI-04	73	27	0	0	0	0	0	100	0	11
2014	FI	41	30	14	9	1	4	0	75	10	92
2014	FI-01	50	27	18	0	0	5	0	81	0	22
2014	FI-02	31	25	17	17	3	8	0	61	21	36
2014	FI-03	38	46	8	8	0	0	0	83	8	24
2011	FI	35	40	13	4	0	8	0	82	4	77
2011	FI-02	29	35	16	10	0	10	0	71	11	31
2011	FI-03	45	41	9	0	0	5	0	90	0	22
2008	FI	22	47	11	10	4	4	1	74	15	72
2008	FI-01	21	42	17	13	4	4	0	65	17	24
2008	FI-02	29	42	8	8	4	4	4	77	14	24
2008	FI-03	20	50	10	10	5	5	0	74	16	20

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	37	14	11	0	4	74	12	81
2017	FI-01	38	38	5	14	0	5	80	15	21
2017	FI-02	27	40	17	10	0	7	71	11	30
2017	FI-03	32	37	21	11	0	0	68	11	19
2017	FI-04	55	27	9	9	0	0	82	9	11
2014	FI	27	35	20	11	5	2	63	17	92
2014	FI-01	27	41	23	5	5	0	68	9	22
2014	FI-02	19	25	25	17	8	6	47	26	36
2014	FI-03	25	42	17	13	4	0	67	17	24
2011	FI	26	39	18	12	3	3	67	15	77
2011	FI-02	19	32	16	19	6	6	55	28	31
2011	FI-03	32	50	9	9	0	0	82	9	22
2008	FI	17	36	22	18	7	0	53	25	72
2008	FI-01	25	42	8	21	4	0	67	25	24
2008	FI-02	13	33	33	13	8	0	46	21	24
2008	FI-03	10	30	25	25	10	0	40	35	20

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	38	2	5	0	93	5	81
2017	FI-01	62	38	0	0	0	100	0	21
2017	FI-02	43	50	3	3	0	93	3	30
2017	FI-03	47	37	5	11	0	84	11	19
2017	FI-04	82	9	0	9	0	91	9	11
2014	FI	53	35	11	1	0	88	1	92
2014	FI-01	55	32	14	0	0	86	0	22
2014	FI-02	50	39	8	3	0	89	3	36
2014	FI-03	50	33	17	0	0	83	0	24
2011	FI	42	40	12	3	4	85	3	77
2011	FI-02	45	32	10	6	6	83	7	31
2011	FI-03	36	55	9	0	0	91	0	22

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	56	33	6	1	4	92	1	81
2017	FI-01	43	48	5	0	5	95	0	21
2017	FI-02	57	27	7	3	7	89	4	30
2017	FI-03	53	37	11	0	0	89	0	19
2017	FI-04	82	18	0	0	0	100	0	11
2014	FI	48	39	7	0	7	93	0	92
2014	FI-01	50	36	5	0	9	95	0	22
2014	FI-02	44	36	11	0	8	88	0	36
2014	FI-03	42	50	4	0	4	96	0	24
2011	FI	44	41	5	4	6	90	4	78
2011	FI-02	35	39	6	6	13	85	7	31
2011	FI-03	50	45	5	0	0	95	0	22

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	44	37	12	2	0	4	0	85	3	81
2017	FI-01	43	33	14	5	0	5	0	80	5	21
2017	FI-02	47	30	13	3	0	7	0	82	4	30
2017	FI-03	37	47	16	0	0	0	0	84	0	19
2017	FI-04	55	45	0	0	0	0	0	100	0	11
2014	FI	40	39	13	3	2	1	1	81	6	92
2014	FI-01	36	32	18	9	0	5	0	72	9	22
2014	FI-02	33	42	14	3	6	0	3	77	9	36
2014	FI-03	58	33	8	0	0	0	0	92	0	24
2011	FI	31	47	9	9	1	3	0	80	11	78
2011	FI-02	29	48	10	13	0	0	0	77	13	31
2011	FI-03	36	55	5	5	0	0	0	91	5	22
2008	FI	19	43	11	15	6	6	0	66	22	72
2008	FI-01	25	33	8	21	8	4	0	61	30	24
2008	FI-02	4	54	8	21	8	4	0	61	30	24
2008	FI-03	30	35	20	5	0	10	0	72	6	20

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	31	21	6	0	4	0	72	6	81
2017	FI-01	38	19	29	5	0	10	0	63	5	21
2017	FI-02	40	27	20	10	0	3	0	69	10	30
2017	FI-03	26	53	21	0	0	0	0	79	0	19
2017	FI-04	55	27	9	9	0	0	0	82	9	11
2014	FI	31	31	16	8	1	10	3	71	10	92
2014	FI-01	36	14	23	9	0	9	9	61	11	22
2014	FI-02	25	28	25	11	3	8	0	58	15	36
2014	FI-03	38	38	0	4	0	17	4	95	5	24
2011	FI	27	38	21	8	0	6	0	70	8	78
2011	FI-02	23	39	26	3	0	10	0	68	4	31
2011	FI-03	27	55	14	5	0	0	0	82	5	22

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	21	17	11	7	12	5	57	22	81
2017	FI-01	33	19	19	14	10	5	0	55	25	21
2017	FI-02	30	13	17	10	3	23	3	59	18	30
2017	FI-03	16	32	21	11	11	5	5	53	24	19
2017	FI-04	18	27	9	9	9	9	18	63	25	11
2014	FI	14	22	22	16	7	14	5	45	28	92
2014	FI-01	14	19	23	23	5	14	5	39	33	22
2014	FI-02	22	22	17	17	8	14	0	52	29	36
2014	FI-03	4	25	33	8	8	21	0	37	21	24
2011	FI	14	26	18	8	6	23	5	55	20	78
2011	FI-02	10	26	32	6	3	23	0	46	13	31
2011	FI-03	18	23	14	5	5	27	9	64	14	22

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	53	35	6	5	0	1	89	5	81
2017	FI-01	62	14	14	5	0	5	80	5	21
2017	FI-02	53	37	3	7	0	0	90	7	30
2017	FI-03	42	47	5	5	0	0	89	5	19
2017	FI-04	55	45	0	0	0	0	100	0	11
2014	FI	60	32	4	2	1	1	92	3	92
2014	FI-01	63	32	5	0	0	0	95	0	22
2014	FI-02	44	39	8	3	3	3	86	6	36
2014	FI-03	71	29	0	0	0	0	100	0	24

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	70	28	1	0	0	99	0	81
2017	FI-01	71	29	0	0	0	100	0	21
2017	FI-02	70	30	0	0	0	100	0	30
2017	FI-03	68	32	0	0	0	100	0	19
2017	FI-04	73	18	9	0	0	91	0	11
2014	FI	77	22	1	0	0	99	0	92
2014	FI-01	82	18	0	0	0	100	0	22
2014	FI-02	69	28	3	0	0	97	0	36
2014	FI-03	83	17	0	0	0	100	0	24
2011	FI	66	27	1	4	1	95	4	77
2011	FI-02	60	30	3	7	0	90	7	30
2011	FI-03	77	23	0	0	0	100	0	22
2008	FI	68	25	7	0	0	93	0	71
2008	FI-01	58	29	13	0	0	88	0	24
2008	FI-02	52	39	9	0	0	91	0	23
2008	FI-03	90	10	0	0	0	100	0	20

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	30	11	4	1	0	0	84	5	81
2017	FI-01	52	24	24	0	0	0	0	76	0	21
2017	FI-02	53	27	10	10	0	0	0	80	10	30
2017	FI-03	42	47	5	0	5	0	0	89	5	19
2017	FI-04	82	18	0	0	0	0	0	100	0	11
2014	FI	54	26	9	8	2	0	1	81	10	92
2014	FI-01	50	37	9	5	0	0	0	86	5	22
2014	FI-02	44	22	8	17	6	0	3	69	23	36
2014	FI-03	58	29	13	0	0	0	0	88	0	24
2011	FI	56	33	6	1	0	3	0	92	1	78
2011	FI-02	52	32	10	3	0	3	0	87	3	31
2011	FI-03	59	32	9	0	0	0	0	91	0	22
2008	FI	41	41	11	4	3	0	0	82	7	71
2008	FI-01	50	29	17	4	0	0	0	79	4	24
2008	FI-02	26	52	13	4	4	0	0	78	9	23
2008	FI-03	45	40	5	5	5	0	0	85	10	20

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	52	19	6	14	9	1	71	23	81
2017	FI-01	48	19	5	24	0	5	70	25	21
2017	FI-02	53	10	7	10	20	0	63	30	30
2017	FI-03	37	37	11	11	5	0	74	16	19
2017	FI-04	82	9	0	9	0	0	91	9	11
2014	FI	30	22	12	17	16	2	53	34	92
2014	FI-01	18	23	14	23	18	5	43	43	22
2014	FI-02	22	22	14	17	25	0	44	42	36
2014	FI-03	42	21	13	17	8	0	63	25	24
2011	FI	27	34	16	14	6	3	63	21	77
2011	FI-02	10	32	29	26	3	0	42	29	31
2011	FI-03	29	48	5	14	5	0	76	19	21
2008	FI	30	36	17	13	4	0	66	17	70
2008	FI-01	43	13	30	9	4	0	57	13	23
2008	FI-02	17	61	9	13	0	0	78	13	23
2008	FI-03	25	30	15	20	10	0	55	30	20

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	47	36	11	1	1	4	86	3	81
2017	FI-01	38	29	19	0	5	10	74	5	21
2017	FI-02	47	37	13	0	0	3	86	0	30
2017	FI-03	32	58	5	5	0	0	89	5	19
2017	FI-04	91	9	0	0	0	0	100	0	11

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	59	31	7	1	1	0	90	2	81
2017	FI-01	57	29	10	5	0	0	86	5	21
2017	FI-02	60	27	10	0	3	0	87	3	30
2017	FI-03	47	47	5	0	0	0	95	0	19
2017	FI-04	82	18	0	0	0	0	100	0	11
2014	FI	60	31	8	0	0	2	92	0	92
2014	FI-01	63	32	5	0	0	0	95	0	22
2014	FI-02	50	39	8	0	0	3	91	0	36
2014	FI-03	58	29	8	0	0	4	91	0	24

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	57	30	11	2	0	0	86	2	81
2017	FI-01	62	19	19	0	0	0	81	0	21
2017	FI-02	53	27	13	7	0	0	80	7	30
2017	FI-03	42	53	5	0	0	0	95	0	19
2017	FI-04	82	18	0	0	0	0	100	0	11
2014	FI	59	25	9	3	2	2	86	6	92
2014	FI-01	59	32	5	0	5	0	91	5	22
2014	FI-02	47	22	14	8	3	6	74	12	36
2014	FI-03	63	33	4	0	0	0	96	0	24
2011	FI	53	34	10	0	0	3	89	0	77
2011	FI-02	39	39	19	0	0	3	80	0	31
2011	FI-03	73	27	0	0	0	0	100	0	22

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	72	21	5	2	0	0	93	2	81
2017	FI-01	71	14	14	0	0	0	86	0	21
2017	FI-02	67	23	3	7	0	0	90	7	30
2017	FI-03	68	32	0	0	0	0	100	0	19
2017	FI-04	91	9	0	0	0	0	100	0	11
2014	FI	61	32	3	3	0	1	93	3	92
2014	FI-01	54	41	5	0	0	0	95	0	22
2014	FI-02	50	33	6	8	0	3	86	9	36
2014	FI-03	75	25	0	0	0	0	100	0	24
2011	FI	54	39	4	3	0	0	93	3	76
2011	FI-02	33	60	7	0	0	0	93	0	30
2011	FI-03	82	18	0	0	0	0	100	0	22
2008	FI	42	43	10	4	1	0	85	6	72
2008	FI-01	38	42	13	8	0	0	79	8	24
2008	FI-02	46	42	8	0	4	0	88	4	24
2008	FI-03	35	50	10	5	0	0	85	5	20

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	67	21	6	5	0	1	89	5	81
2017	FI-01	62	19	10	5	0	5	85	5	21
2017	FI-02	63	20	10	7	0	0	83	7	30
2017	FI-03	63	32	0	5	0	0	95	5	19
2017	FI-04	91	9	0	0	0	0	100	0	11
2014	FI	52	34	4	5	3	1	87	9	92
2014	FI-01	54	37	5	5	0	0	91	5	22
2014	FI-02	42	31	6	11	8	3	74	20	36
2014	FI-03	54	42	4	0	0	0	96	0	24
2011	FI	56	31	10	3	0	0	87	3	78
2011	FI-02	39	42	19	0	0	0	81	0	31
2011	FI-03	82	18	0	0	0	0	100	0	22

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	62	25	11	2	0	0	86	2	81
2017	FI-01	57	29	14	0	0	0	86	0	21
2017	FI-02	57	20	17	7	0	0	77	7	30
2017	FI-03	63	32	5	0	0	0	95	0	19
2017	FI-04	82	18	0	0	0	0	100	0	11
2014	FI	51	34	5	8	1	1	86	9	92
2014	FI-01	55	36	5	5	0	0	91	5	22
2014	FI-02	39	31	8	17	3	3	71	20	36
2014	FI-03	54	42	4	0	0	0	96	0	24
2011	FI	55	35	9	1	0	0	90	1	77
2011	FI-02	35	48	16	0	0	0	84	0	31
2011	FI-03	81	19	0	0	0	0	100	0	21
2008	FI	42	44	8	4	1	0	86	6	72
2008	FI-01	50	46	0	4	0	0	96	4	24
2008	FI-02	38	50	8	4	0	0	88	4	24
2008	FI-03	30	45	15	5	5	0	75	10	20

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	51	26	12	7	2	1	0	78	10	81
2017	FI-01	48	19	14	5	10	5	0	70	15	21
2017	FI-02	40	27	17	17	0	0	0	67	17	30
2017	FI-03	53	37	11	0	0	0	0	89	0	19
2017	FI-04	82	18	0	0	0	0	0	100	0	11
2014	FI	42	26	16	4	10	1	0	69	14	92
2014	FI-01	45	19	23	5	9	0	0	64	14	22
2014	FI-02	33	31	11	6	19	0	0	64	25	36
2014	FI-03	42	29	21	4	0	4	0	74	4	24
2011	FI	49	19	22	6	0	4	0	71	7	78
2011	FI-02	32	32	23	10	0	3	0	67	10	31
2011	FI-03	73	9	18	0	0	0	0	82	0	22
2008	FI	33	33	15	10	3	4	1	71	13	72
2008	FI-01	38	38	17	8	0	0	0	75	8	24
2008	FI-02	38	38	8	4	4	8	0	82	9	24
2008	FI-03	20	30	15	20	5	5	5	56	28	20

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	FI	17	43	40	81
2017	FI-01	14	33	52	21
2017	FI-02	17	37	47	30
2017	FI-03	21	68	11	19
2017	FI-04	18	36	45	11
2014	FI	27	37	36	92
2014	FI-01	23	36	41	22
2014	FI-02	31	22	47	36
2014	FI-03	25	50	25	24
2011	FI	35	45	21	78
2011	FI-02	45	29	26	31
2011	FI-03	18	68	14	22

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	FI	0	36	57	0	0	7	14
2014	FI	4	52	28	4	9999	12	25
2014	FI-02	0	45	36	9	9999	9	11
2011	FI	4	59	37	0	9999	0	27
2011	FI-02	0	43	57	0	9999	0	14

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	7	93	81
2014	FI	5	95	92
2014	FI-03	0	100	24

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	32	15	9	1	0	33	10	83	2	81
2017	FI-01	33	10	5	0	0	43	10	90	0	21
2017	FI-02	23	7	7	3	0	43	17	75	8	30
2017	FI-03	37	26	16	0	0	16	5	80	0	19
2017	FI-04	45	27	9	0	0	18	0	89	0	11
2014	FI	25	22	11	2	1	29	10	77	5	92
2014	FI-01	23	18	9	0	0	45	5	82	0	22
2014	FI-02	19	14	17	6	3	25	17	57	14	36
2014	FI-03	29	25	4	0	0	33	8	93	0	24

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	28	4	0	1	12	0	94	1	81
2017	FI-01	67	24	0	0	0	10	0	100	0	21
2017	FI-02	43	33	7	0	3	13	0	88	4	30
2017	FI-03	47	32	5	0	0	16	0	94	0	19
2017	FI-04	73	18	0	0	0	9	0	100	0	11
2014	FI	42	31	10	0	0	12	4	88	0	92
2014	FI-01	37	32	14	0	0	18	0	83	0	22
2014	FI-02	36	28	14	0	0	14	8	82	0	36
2014	FI-03	54	29	4	0	0	8	4	95	0	24
2011	FI	50	40	5	1	0	4	0	93	1	78
2011	FI-02	35	52	6	0	0	6	0	93	0	31
2011	FI-03	73	23	5	0	0	0	0	95	0	22

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	40	52	5	4	0	0	0	91	4	81
2017	FI-01	33	43	10	14	0	0	0	76	14	21
2017	FI-02	40	53	7	0	0	0	0	93	0	30
2017	FI-03	32	68	0	0	0	0	0	100	0	19
2017	FI-04	64	36	0	0	0	0	0	100	0	11
2014	FI	27	57	11	2	2	0	1	85	4	92
2014	FI-01	23	59	9	5	5	0	0	82	9	22
2014	FI-02	25	58	11	3	3	0	0	83	6	36
2014	FI-03	38	54	8	0	0	0	0	92	0	24
2011	FI	35	58	3	5	0	0	0	92	5	78
2011	FI-02	32	52	6	10	0	0	0	84	10	31
2011	FI-03	41	59	0	0	0	0	0	100	0	22
2008	FI	32	56	6	3	1	1	1	90	4	72
2008	FI-01	38	46	8	0	4	4	0	87	4	24
2008	FI-02	13	75	8	4	0	0	0	88	4	24
2008	FI-03	50	45	0	5	0	0	0	95	5	20

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	20	28	15	0	1	30	6	75	2	80
2017	FI-01	19	24	14	0	0	33	10	75	0	21
2017	FI-02	14	34	21	0	3	28	0	67	5	29
2017	FI-03	16	21	11	0	0	42	11	78	0	19
2017	FI-04	45	27	9	0	0	9	9	89	0	11
2014	FI	15	33	17	0	3	25	7	70	5	92
2014	FI-01	9	32	27	0	9	23	0	53	12	22
2014	FI-02	14	33	14	0	3	33	3	74	4	36
2014	FI-03	21	38	13	0	0	21	8	82	0	24
2011	FI	10	29	17	3	1	33	6	66	6	78
2011	FI-02	13	39	16	3	0	23	6	73	5	31
2011	FI-03	5	36	9	5	0	36	9	75	8	22

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	58	32	1	1	7	0	97	1	81
2017	FI-01	52	24	5	5	14	0	89	6	21
2017	FI-02	63	30	0	0	7	0	100	0	30
2017	FI-03	47	47	0	0	5	0	100	0	19
2017	FI-04	73	27	0	0	0	0	100	0	11
2014	FI	52	30	10	1	5	1	88	1	92
2014	FI-01	50	27	14	0	9	0	85	0	22
2014	FI-02	44	36	11	3	6	0	85	3	36
2014	FI-03	63	33	0	0	4	0	100	0	24
2011	FI	60	26	8	0	6	0	92	0	78
2011	FI-02	48	29	13	0	10	0	86	0	31
2011	FI-03	73	27	0	0	0	0	100	0	22
2008	FI	46	42	6	1	4	1	93	1	72
2008	FI-01	46	29	13	0	13	0	86	0	24
2008	FI-02	46	54	0	0	0	0	100	0	24
2008	FI-03	45	50	0	5	0	0	95	5	20

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	58	33	2	1	0	5	0	96	1	81
2017	FI-01	57	29	0	5	0	10	0	95	5	21
2017	FI-02	60	27	7	0	0	7	0	93	0	30
2017	FI-03	47	53	0	0	0	0	0	100	0	19
2017	FI-04	73	27	0	0	0	0	0	100	0	11
2014	FI	40	42	10	1	0	4	2	88	1	92
2014	FI-01	37	45	9	0	0	9	0	90	0	22
2014	FI-02	39	39	11	3	0	6	3	85	3	36
2014	FI-03	42	54	4	0	0	0	0	96	0	24
2011	FI	54	31	5	1	0	9	0	93	1	78
2011	FI-02	42	39	6	3	0	10	0	89	4	31
2011	FI-03	68	32	0	0	0	0	0	100	0	22
2008	FI	50	32	13	3	1	1	0	83	4	72
2008	FI-01	50	29	17	0	0	4	0	83	0	24
2008	FI-02	50	38	8	4	0	0	0	88	4	24
2008	FI-03	40	35	15	5	5	0	0	75	10	20

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	6	94	81
2014	FI	5	95	92
2014	FI-03	0	100	24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	18	6	0	39	8	88	0	80
2017	FI-01	33	10	5	0	38	14	90	0	21
2017	FI-02	21	14	3	0	55	7	91	0	29
2017	FI-03	26	32	11	0	26	5	85	0	19
2017	FI-04	55	18	9	0	18	0	89	0	11
2014	FI	31	15	11	1	34	8	80	2	92
2014	FI-01	18	23	9	0	45	5	82	0	22
2014	FI-02	28	8	17	3	36	8	65	5	36
2014	FI-03	42	13	4	0	29	13	93	0	24

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2017	FI	58	30	3	10	0	97	80
2017	FI-01	71	10	5	14	0	94	21
2017	FI-02	48	41	3	7	0	96	29
2017	FI-03	42	42	0	16	0	100	19
2017	FI-04	82	18	0	0	0	100	11
2014	FI	47	25	12	15	1	86	92
2014	FI-01	32	41	9	18	0	89	22
2014	FI-02	39	17	19	22	3	74	36
2014	FI-03	67	21	4	8	0	95	24
2011	FI	56	32	9	3	0	91	78
2011	FI-02	39	45	10	6	0	90	31
2011	FI-03	77	23	0	0	0	100	22

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	46	27	17	1	4	5	77	5	81
2017	FI-01	52	24	19	0	5	0	76	5	21
2017	FI-02	33	23	23	0	7	13	65	8	30
2017	FI-03	42	42	11	5	0	0	84	5	19
2017	FI-04	73	18	9	0	0	0	91	0	11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	27	32	7	5	4	54	13	81
2017	FI-01	19	33	38	10	0	0	52	10	21
2017	FI-02	27	33	20	3	7	10	67	11	30
2017	FI-03	26	21	37	11	5	0	47	16	19
2017	FI-04	27	9	45	9	9	0	36	18	11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	27	26	28	9	5	5	56	14	81
2017	FI-01	24	29	29	14	0	5	55	15	21
2017	FI-02	33	23	27	3	3	10	63	7	30
2017	FI-03	32	32	21	11	5	0	63	16	19
2017	FI-04	9	18	45	9	18	0	27	27	11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	32	35	15	7	2	9	73	11	81
2017	FI-01	43	24	5	14	0	14	78	17	21
2017	FI-02	37	30	17	3	0	13	77	4	30
2017	FI-03	21	37	26	11	5	0	58	16	19
2017	FI-04	18	64	9	0	9	0	82	9	11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	46	27	15	5	1	6	78	7	81
2017	FI-01	48	24	14	5	0	10	79	5	21
2017	FI-02	47	23	13	7	0	10	78	7	30
2017	FI-03	47	32	16	5	0	0	79	5	19
2017	FI-04	36	36	18	0	9	0	73	9	11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	32	30	21	10	2	1	4	65	13	81
2017	FI-01	43	24	19	10	5	0	0	67	14	21
2017	FI-02	33	30	17	7	0	3	10	73	8	30
2017	FI-03	26	32	26	11	5	0	0	58	16	19
2017	FI-04	18	36	27	18	0	0	0	55	18	11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	32	35	20	9	1	4	70	9	81
2017	FI-01	24	43	19	14	0	0	67	14	21
2017	FI-02	33	30	20	3	3	10	73	4	30
2017	FI-03	37	37	11	16	0	0	74	16	19
2017	FI-04	36	27	36	0	0	0	64	0	11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	37	16	11	5	1	4	66	17	81
2017	FI-01	24	38	19	10	10	0	0	62	19	21
2017	FI-02	27	37	13	10	0	3	10	73	12	30
2017	FI-03	32	37	16	11	5	0	0	68	16	19
2017	FI-04	18	36	18	18	9	0	0	55	27	11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	27	41	16	7	4	1	4	71	12	81
2017	FI-01	24	29	24	10	14	0	0	52	24	21
2017	FI-02	27	40	20	0	0	3	10	77	0	30
2017	FI-03	37	47	5	11	0	0	0	84	11	19
2017	FI-04	18	55	9	18	0	0	0	73	18	11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	32	36	19	2	5	1	5	72	8	81
2017	FI-01	24	33	29	0	10	0	5	60	10	21
2017	FI-02	37	27	17	3	3	3	10	73	8	30
2017	FI-03	42	42	5	5	5	0	0	84	11	19
2017	FI-04	18	55	27	0	0	0	0	73	0	11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	59	20	11	2	1	1	5	84	4	81
2017	FI-01	71	14	10	0	5	0	0	86	5	21
2017	FI-02	43	23	13	3	0	3	13	80	4	30
2017	FI-03	68	21	11	0	0	0	0	89	0	19
2017	FI-04	64	18	9	9	0	0	0	82	9	11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	78	9	1	1	2	1	7	95	4	81
2017	FI-01	81	5	5	0	5	0	5	90	5	21
2017	FI-02	67	10	0	0	3	3	17	96	4	30
2017	FI-03	84	16	0	0	0	0	0	100	0	19
2017	FI-04	91	0	0	9	0	0	0	91	9	11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	72	17	1	1	1	7	97	1	81
2017	FI-01	67	19	5	5	0	5	90	5	21
2017	FI-02	63	17	0	0	3	17	100	0	30
2017	FI-03	84	16	0	0	0	0	100	0	19
2017	FI-04	82	18	0	0	0	0	100	0	11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	69	15	5	5	1	5	89	5	81
2017	FI-01	67	19	5	10	0	0	86	10	21
2017	FI-02	67	7	7	3	3	13	88	4	30
2017	FI-03	84	16	0	0	0	0	100	0	19
2017	FI-04	55	27	9	9	0	0	82	9	11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	60	16	4	1	19	95	5	81
2017	FI-01	67	5	0	0	29	100	0	21
2017	FI-02	53	13	0	3	30	100	0	30
2017	FI-03	74	16	11	0	0	89	11	19
2017	FI-04	45	45	9	0	0	91	9	11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	81	6	2	1	1	7	96	1	81
2017	FI-01	81	10	5	5	0	0	90	5	21
2017	FI-02	73	3	0	0	3	20	100	0	30
2017	FI-03	95	5	0	0	0	0	100	0	19
2017	FI-04	82	9	9	0	0	0	91	0	11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	75	11	1	1	1	2	7	96	3	81
2017	FI-01	71	10	5	0	5	5	5	89	5	21
2017	FI-02	60	20	0	3	0	3	13	96	4	30
2017	FI-03	100	0	0	0	0	0	0	100	0	19
2017	FI-04	82	9	0	0	0	0	9	100	0	11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	58	28	6	3	3	1	3	88	5	80
2017	FI-01	57	33	5	0	5	0	0	90	5	21
2017	FI-02	53	20	7	7	3	3	7	81	11	30
2017	FI-03	61	28	11	0	0	0	0	89	0	18
2017	FI-04	64	36	0	0	0	0	0	100	0	11

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	17	52	20	9	1	1	70	10	81
2017	FI-01	14	67	14	5	0	0	81	5	21
2017	FI-02	23	43	20	7	3	3	69	10	30
2017	FI-03	21	42	26	11	0	0	63	11	19
2017	FI-04	0	64	18	18	0	0	64	18	11

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	1	14	37	35	14	48	15	81
2017	FI-01	0	14	33	38	14	52	14	21
2017	FI-02	0	17	30	33	20	53	17	30
2017	FI-03	0	16	37	37	11	47	16	19
2017	FI-04	9	0	64	27	0	27	9	11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	33	48	14	1	1	2	84	3	81
2017	FI-01	33	52	10	0	5	0	86	5	21
2017	FI-02	27	43	20	3	0	7	75	4	30
2017	FI-03	37	47	16	0	0	0	84	0	19
2017	FI-04	45	55	0	0	0	0	100	0	11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	43	12	5	1	2	81	6	81
2017	FI-01	29	48	24	0	0	0	76	0	21
2017	FI-02	33	40	13	3	3	7	79	7	30
2017	FI-03	47	37	5	11	0	0	84	11	19
2017	FI-04	36	55	0	9	0	0	91	9	11

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	12	88	81
2014	FI	7	93	91
2014	FI-03	0	100	24

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	90	10	10

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	28	53	11	1	1	2	2	30	70	81
2017	FI-01	43	33	10	0	5	5	5	47	53	21
2017	FI-02	27	57	13	0	0	0	3	28	72	30
2017	FI-03	16	68	11	0	0	5	0	17	83	19
2017	FI-04	27	55	9	9	0	0	0	27	73	11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	11	54
2017	FI-01	10	10
2017	FI-02	0	21
2017	FI-03	20	15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	31	54
2017	FI-01	20	10
2017	FI-02	38	21
2017	FI-03	27	15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	4	54
2017	FI-01	20	10
2017	FI-02	0	21
2017	FI-03	0	15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	FI	22	54
2017	FI-01	10	10
2017	FI-02	10	21
2017	FI-03	40	15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	FI	2	54
2017	FI-01	0	10
2017	FI-02	0	21
2017	FI-03	0	15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	FI	52	54
2017	FI-01	40	10
2017	FI-02	62	21
2017	FI-03	60	15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	Total responses
2017	FI	40	54	4	2	52
2017	FI-01	20	70	0	10	10
2017	FI-02	53	42	5	0	19
2017	FI-03	33	67	0	0	15

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	35	13	9	4	6	11	69	16	54
2017	FI-01	30	30	0	10	10	10	10	75	25	10
2017	FI-02	24	33	14	5	0	5	19	75	6	21
2017	FI-03	0	53	13	13	7	7	7	62	23	15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	9	19	15	6	7	4	41	50	23	54
2017	FI-01	30	30	0	0	10	10	20	86	14	10
2017	FI-02	5	10	24	10	0	0	52	30	20	21
2017	FI-03	7	33	7	7	20	0	27	55	36	15

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Statistics Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Labour Management Relations and Collective Agreements