2017 Public Service Employee Survey Results for Statistics Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 5 80 5 5 5 0 0 85 10 19
2017 EG-04 0 83 8 0 8 0 0 83 8 12
2014 EG 22 52 9 0 17 0 0 74 17 23
2014 EG-04 27 40 7 0 27 0 0 67 27 15
2011 EG 54 46 0 0 0 0 0 100 0 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 54 15 25 5 0 0 0 70 5 19
2017 EG-04 67 8 17 8 0 0 0 75 8 12
2014 EG 65 35 0 0 0 0 0 100 0 23
2014 EG-04 67 33 0 0 0 0 0 100 0 15
2011 EG 69 23 8 0 0 0 0 92 0 13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 60 20 0 15 5 0 0 80 20 19
2017 EG-04 67 17 0 8 8 0 0 83 17 12
2014 EG 61 17 9 13 0 0 0 78 13 23
2014 EG-04 60 13 13 13 0 0 0 73 13 15
2011 EG 54 31 8 8 0 0 0 85 8 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 15 34 10 30 10 0 0 49 40 19
2017 EG-04 17 33 8 33 8 0 0 50 42 12
2014 EG 22 22 17 22 17 0 0 43 39 23
2014 EG-04 13 33 20 27 7 0 0 47 33 15
2011 EG 38 62 0 0 0 0 0 100 0 13

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 5 44 25 20 5 0 0 49 25 19
2017 EG-04 0 42 25 25 8 0 0 42 33 12
2014 EG 17 52 13 17 0 0 0 70 17 23
2014 EG-04 20 33 20 27 0 0 0 53 27 15
2011 EG 31 31 8 31 0 0 0 62 31 13

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 29 61 10 0 0 0 0 90 0 19
2017 EG-04 25 58 17 0 0 0 0 83 0 12
2014 EG 30 52 13 0 4 0 0 83 4 23
2014 EG-04 20 60 20 0 0 0 0 80 0 15
2011 EG 31 54 8 8 0 0 0 85 8 13

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 39 35 15 5 5 0 0 75 10 19
2017 EG-04 25 33 25 8 8 0 0 58 17 12
2014 EG 26 43 22 9 0 0 0 70 9 23
2014 EG-04 27 33 33 7 0 0 0 60 7 15
2011 EG 38 54 8 0 0 0 0 92 0 13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 54 20 15 0 0 0 65 15 19
2017 EG-04 8 50 25 17 0 0 0 58 17 12
2014 EG 39 35 17 9 0 0 0 74 9 23
2014 EG-04 40 27 27 7 0 0 0 67 7 15

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 35 10 10 25 5 0 52 37 19
2017 EG-04 8 33 0 17 33 8 0 45 55 12
2014 EG 43 35 9 4 9 0 0 78 13 23
2014 EG-04 33 40 7 7 13 0 0 73 20 15
2011 EG 23 38 23 8 8 0 0 62 15 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 15 20 25 20 14 0 5 37 36 19
2017 EG-04 17 17 33 25 8 0 0 33 33 12
2014 EG 35 30 9 9 9 0 9 71 19 23
2014 EG-04 20 40 13 13 13 0 0 60 27 15
2011 EG 31 15 38 8 8 0 0 46 15 13

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 24 30 46 0 0 0 0 54 0 19
2017 EG-04 17 42 42 0 0 0 0 58 0 12
2014 EG 13 61 13 13 0 0 0 74 13 23
2014 EG-04 13 53 20 13 0 0 0 67 13 15
2011 EG 23 46 15 8 8 0 0 69 15 13

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 19 30 25 20 5 0 0 49 25 19
2017 EG-04 17 33 25 17 8 0 0 50 25 12
2014 EG 17 57 9 13 4 0 0 74 17 23
2014 EG-04 13 60 7 13 7 0 0 73 20 15
2011 EG 8 23 38 31 0 0 0 31 31 13

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 39 40 5 15 0 0 0 80 15 19
2017 EG-04 33 50 8 8 0 0 0 83 8 12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 44 35 10 5 5 0 0 80 10 19
2017 EG-04 42 42 8 0 8 0 0 83 8 12
2014 EG 43 35 13 9 0 0 0 78 9 23
2014 EG-04 40 27 20 13 0 0 0 67 13 15
2011 EG 38 46 15 0 0 0 0 85 0 13

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 19 46 25 5 5 0 0 65 10 19
2017 EG-04 8 50 33 8 0 0 0 58 8 12

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 34 56 10 0 0 0 0 90 0 19
2017 EG-04 25 58 17 0 0 0 0 83 0 12
2014 EG 57 43 0 0 0 0 0 100 0 23
2014 EG-04 53 47 0 0 0 0 0 100 0 15
2011 EG 58 25 17 0 0 0 0 83 0 12

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 19 40 20 10 10 0 0 60 20 19
2017 EG-04 17 33 25 17 8 0 0 50 25 12
2014 EG 9 57 17 13 4 0 0 65 17 23
2014 EG-04 7 47 20 20 7 0 0 53 27 15
2011 EG 17 25 8 33 17 0 0 42 50 12

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 31 21 21 16 11 0 0 52 27 18
2017 EG-04 25 25 25 17 8 0 0 50 25 12
2014 EG 13 39 35 9 4 0 0 52 13 23
2014 EG-04 7 40 33 13 7 0 0 47 20 15

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 24 51 25 0 0 0 0 75 0 19
2017 EG-04 17 58 25 0 0 0 0 75 0 12
2014 EG 13 52 22 9 4 0 0 65 13 23
2014 EG-04 7 60 20 7 7 0 0 67 13 15
2011 EG 15 54 31 0 0 0 0 69 0 13

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 29 51 15 5 0 0 0 80 5 19
2017 EG-04 25 58 17 0 0 0 0 83 0 12
2014 EG 22 52 22 4 0 0 0 74 4 23
2014 EG-04 20 47 27 7 0 0 0 67 7 15
2011 EG 38 31 23 8 0 0 0 69 8 13

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 51 29 5 15 0 0 0 80 15 19
2017 EG-04 58 17 8 17 0 0 0 75 17 12
2014 EG 65 17 13 4 0 0 0 83 4 23
2014 EG-04 67 7 20 7 0 0 0 73 7 15
2011 EG 23 54 15 0 8 0 0 77 8 13

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 5 15 44 15 10 5 5 28 23 19
2017 EG-04 0 25 33 8 17 8 8 30 30 12
2014 EG 0 17 52 17 13 0 0 30 17 23
2014 EG-04 0 27 47 13 13 0 0 27 27 15
2011 EG 8 15 31 31 8 8 0 42 25 13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 30 49 0 5 5 0 5 43 19
2017 EG-04 17 25 50 0 0 8 0 0 45 12
2014 EG 0 13 43 22 13 9 0 38 14 23
2014 EG-04 0 20 33 27 7 13 0 38 23 15
2011 EG 8 0 50 17 17 8 0 36 9 12

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 25 44 10 0 5 5 11 39 19
2017 EG-04 17 17 33 17 0 8 8 20 40 12
2014 EG 9 22 43 13 13 0 0 26 30 23
2014 EG-04 7 13 47 20 13 0 0 33 20 15
2011 EG 23 23 31 15 0 0 8 17 50 13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 0 5 34 35 15 5 5 56 6 19
2017 EG-04 0 0 25 42 17 8 8 70 0 12
2014 EG 0 0 39 35 22 0 4 59 0 23
2014 EG-04 0 0 40 33 20 0 7 57 0 15
2011 EG 8 0 31 46 0 8 8 55 9 13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 5 30 44 10 10 0 0 20 35 19
2017 EG-04 8 25 42 8 17 0 0 25 33 12
2014 EG 4 35 22 30 9 0 0 39 39 23
2014 EG-04 7 40 13 33 7 0 0 40 47 15
2011 EG 15 0 38 8 15 8 15 30 20 13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 46 29 5 5 5 0 11 59 19
2017 EG-04 17 50 17 0 8 8 0 9 73 12
2014 EG 0 9 39 35 13 0 4 50 9 23
2014 EG-04 0 13 40 27 20 0 0 47 13 15
2011 EG 0 38 46 15 0 0 0 15 38 13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 15 39 25 0 5 5 28 28 19
2017 EG-04 8 25 25 25 0 8 8 30 40 12
2014 EG 9 22 30 22 9 0 9 33 33 23
2014 EG-04 7 27 40 13 7 0 7 21 36 15
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 49 35 0 15 0 0 0 85 15 19
2017 EG-04 50 42 0 8 0 0 0 92 8 12
2014 EG 65 13 9 4 9 0 0 78 13 23
2014 EG-04 73 0 13 7 7 0 0 73 13 15
2011 EG 38 38 8 15 0 0 0 77 15 13

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 40 20 10 5 10 0 61 17 19
2017 EG-04 8 42 25 8 8 8 0 55 18 12
2014 EG 22 13 17 17 9 9 13 44 33 23
2014 EG-04 33 7 13 13 13 13 7 50 33 15

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 24 51 10 15 0 0 0 75 15 19
2017 EG-04 25 42 17 17 0 0 0 67 17 12
2014 EG 30 48 4 4 13 0 0 78 17 23
2014 EG-04 27 53 0 0 20 0 0 80 20 15

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 29 20 25 15 0 0 39 40 19
2017 EG-04 8 25 33 17 17 0 0 33 33 12
2014 EG 22 43 30 4 0 0 0 65 4 23
2014 EG-04 27 40 27 7 0 0 0 67 7 15
2011 EG 8 46 8 23 15 0 0 54 38 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 29 20 20 10 10 0 44 34 19
2017 EG-04 17 17 25 25 8 8 0 36 36 12
2014 EG 9 43 17 17 0 13 0 60 20 23
2014 EG-04 7 47 20 20 0 7 0 57 21 15
2011 EG 8 38 15 15 15 8 0 50 33 13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 0 10 15 39 15 15 5 13 68 19
2017 EG-04 0 8 17 33 17 25 0 11 67 12
2014 EG 0 26 35 4 9 26 0 35 18 23
2014 EG-04 0 27 27 7 13 27 0 36 27 15

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 29 51 10 10 0 0 0 80 10 19
2017 EG-04 33 50 8 8 0 0 0 83 8 12
2014 EG 26 61 13 0 0 0 0 87 0 23
2014 EG-04 27 53 20 0 0 0 0 80 0 15
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 39 30 20 10 0 0 0 70 10 19
2017 EG-04 33 42 17 8 0 0 0 75 8 12
2014 EG 13 57 22 4 4 0 0 70 9 23
2014 EG-04 13 53 20 7 7 0 0 67 13 15
2011 EG 31 38 23 0 8 0 0 69 8 13

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 49 30 10 5 0 5 0 84 5 19
2017 EG-04 42 50 8 0 0 0 0 92 0 12
2014 EG 39 43 13 0 4 0 0 83 4 23
2014 EG-04 33 53 7 0 7 0 0 87 7 15
2011 EG 46 31 23 0 0 0 0 77 0 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 49 20 20 10 0 0 0 70 10 19
2017 EG-04 42 33 17 8 0 0 0 75 8 12
2014 EG 22 52 22 0 4 0 0 74 4 23
2014 EG-04 20 47 27 0 7 0 0 67 7 15
2011 EG 46 31 8 8 8 0 0 77 15 13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 70 15 10 5 0 0 0 85 5 19
2017 EG-04 67 17 8 8 0 0 0 83 8 12
2014 EG 87 13 0 0 0 0 0 100 0 23
2014 EG-04 80 20 0 0 0 0 0 100 0 15
2011 EG 92 8 0 0 0 0 0 100 0 13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 44 10 10 10 10 0 15 64 24 19
2017 EG-04 42 8 8 8 8 0 25 67 22 12
2014 EG 26 39 4 0 4 4 22 88 6 23
2014 EG-04 27 53 0 0 7 0 13 92 8 15
2011 EG 17 17 17 17 8 0 25 44 33 12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 39 30 20 10 0 0 0 70 10 19
2017 EG-04 25 42 25 8 0 0 0 67 8 12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 49 30 5 10 0 5 0 84 11 19
2017 EG-04 42 42 0 8 0 8 0 91 9 12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 49 20 15 10 5 0 0 70 15 19
2017 EG-04 42 25 17 17 0 0 0 67 17 12
2014 EG 30 61 4 0 4 0 0 91 4 23
2014 EG-04 33 60 0 0 7 0 0 93 7 15
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 34 25 10 10 5 15 0 70 18 19
2017 EG-04 25 25 8 8 8 25 0 67 22 12
2014 EG 39 30 22 0 4 4 0 73 5 23
2014 EG-04 33 27 27 0 7 7 0 64 7 15
2011 EG 31 38 0 8 8 15 0 82 18 13

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 20 35 9 10 10 15 0 66 24 19
2017 EG-04 17 50 0 0 8 25 0 89 11 12
2014 EG 30 43 4 4 9 9 0 81 14 23
2014 EG-04 33 33 7 7 13 7 0 71 21 15
2011 EG 8 31 31 8 15 8 0 42 25 13

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 39 10 25 5 10 0 55 34 19
2017 EG-04 17 25 17 25 0 17 0 50 30 12
2014 EG 9 39 26 4 4 17 0 58 11 23
2014 EG-04 13 33 27 7 7 13 0 54 15 15
2011 EG 8 15 15 38 15 8 0 25 58 13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 39 10 25 10 5 0 52 37 19
2017 EG-04 17 25 8 33 8 8 0 45 45 12
2014 EG 13 43 22 4 13 4 0 59 18 23
2014 EG-04 13 33 27 0 20 7 0 50 21 15
2011 EG 15 23 15 15 15 15 0 45 36 13

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 30 19 20 15 5 0 43 37 19
2017 EG-04 17 17 17 33 8 8 0 36 45 12
2014 EG 4 43 35 4 9 4 0 50 14 23
2014 EG-04 7 40 33 7 13 0 0 47 20 15
2011 EG 0 31 15 31 23 0 0 31 54 13
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 15 29 40 10 5 0 0 44 15 19
2017 EG-04 17 8 58 17 0 0 0 25 17 12
2014 EG 22 35 22 13 4 4 0 59 18 23
2014 EG-04 20 33 13 20 7 7 0 57 29 15
2011 EG 0 54 23 8 8 8 0 58 17 13

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 44 25 0 5 0 0 70 5 19
2017 EG-04 33 33 25 0 8 0 0 67 8 12
2014 EG 35 48 4 4 0 9 0 90 5 23
2014 EG-04 33 53 0 0 0 13 0 100 0 15
2011 EG 23 54 15 0 8 0 0 77 8 13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 15 39 15 20 0 5 5 61 23 19
2017 EG-04 25 17 8 33 0 8 8 50 40 12
2014 EG 13 26 17 13 17 13 0 45 35 23
2014 EG-04 13 20 13 20 20 13 0 38 46 15
2011 EG 31 38 0 8 8 15 0 82 18 13

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 15 39 15 0 15 5 32 19 19
2017 EG-04 17 8 33 17 0 25 0 33 22 12
2014 EG 9 17 35 26 9 4 0 27 36 23
2014 EG-04 7 20 27 27 13 7 0 29 43 15
2011 EG 0 8 38 23 8 8 15 10 40 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 15 24 25 15 10 0 28 45 19
2017 EG-04 17 8 0 42 17 17 0 30 70 12
2014 EG 4 9 26 13 17 26 4 19 44 23
2014 EG-04 0 13 13 20 27 27 0 18 64 15
2011 EG 15 15 23 8 15 15 8 40 30 13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 34 30 25 0 0 5 5 72 0 19
2017 EG-04 33 25 25 0 0 8 8 70 0 12
2014 EG 52 30 4 9 0 0 4 86 9 23
2014 EG-04 47 33 7 13 0 0 0 80 13 15

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 44 40 5 5 0 5 0 89 5 19
2017 EG-04 42 42 0 8 0 8 0 91 9 12
2014 EG 65 17 13 0 4 0 0 83 4 23
2014 EG-04 60 20 20 0 0 0 0 80 0 15
2011 EG 46 38 8 8 0 0 0 85 8 13

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 20 34 10 15 15 5 0 57 32 19
2017 EG-04 33 8 17 25 8 8 0 45 36 12
2014 EG 13 30 13 30 9 4 0 45 41 23
2014 EG-04 13 27 7 40 7 7 0 43 50 15
2011 EG 8 23 23 38 0 8 0 33 42 13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 5 20 30 15 24 5 0 27 41 19
2017 EG-04 8 25 25 17 17 8 0 36 36 12
2014 EG 13 13 22 13 39 0 0 26 52 23
2014 EG-04 7 13 27 13 40 0 0 20 53 15
2011 EG 15 23 8 15 31 8 0 42 50 13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 29 15 35 0 5 5 44 39 19
2017 EG-04 17 17 8 50 0 8 0 36 55 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 24 25 46 0 0 0 5 52 0 19
2017 EG-04 25 25 42 0 0 0 8 55 0 12
2014 EG 48 35 9 0 0 9 0 90 0 23
2014 EG-04 47 33 13 0 0 7 0 86 0 15

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 30 34 25 5 0 5 0 68 5 19
2017 EG-04 42 25 17 8 0 8 0 73 9 12
2014 EG 48 30 13 4 4 0 0 78 9 23
2014 EG-04 47 27 13 7 7 0 0 73 13 15
2011 EG 31 62 0 8 0 0 0 92 8 13

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 60 20 15 5 0 0 0 80 5 19
2017 EG-04 67 25 8 0 0 0 0 92 0 12
2014 EG 57 26 13 0 4 0 0 83 4 23
2014 EG-04 53 20 20 0 7 0 0 73 7 15
2011 EG 62 23 8 8 0 0 0 85 8 13

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 29 35 20 5 5 5 0 68 11 19
2017 EG-04 25 42 25 0 0 8 0 73 0 12
2014 EG 22 48 22 4 4 0 0 70 9 23
2014 EG-04 13 47 27 7 7 0 0 60 13 15
2011 EG 15 46 23 15 0 0 0 62 15 13

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 29 30 20 15 0 5 0 63 16 19
2017 EG-04 25 33 25 8 0 8 0 64 9 12
2014 EG 22 43 22 13 0 0 0 65 13 23
2014 EG-04 13 40 33 13 0 0 0 53 13 15
2011 EG 8 54 15 23 0 0 0 62 23 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 20 37 5 21 5 11 0 64 30 18
2017 EG-04 9 55 0 18 0 18 0 78 22 11
2014 EG 17 26 17 22 13 4 0 45 36 23
2014 EG-04 20 13 27 20 20 0 0 33 40 15
2011 EG 8 31 15 31 8 8 0 42 42 13
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EG 25 44 30 19
2017 EG-04 25 42 33 12
2014 EG 35 22 43 23
2014 EG-04 40 27 33 15
2011 EG 46 15 38 13
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 19 15 5 5 30 15 54 19 19
2017 EG-04 17 8 8 0 8 33 25 60 20 12
2014 EG 9 17 26 0 9 30 9 43 14 23
2014 EG-04 13 20 13 0 13 33 7 56 22 15

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 20 44 15 10 0 10 0 72 11 19
2017 EG-04 25 42 0 17 0 17 0 80 20 12
2014 EG 26 35 22 0 4 13 0 70 5 23
2014 EG-04 27 27 27 0 7 13 0 62 8 15
2011 EG 23 54 0 0 15 8 0 83 17 13
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 49 30 5 5 0 0 60 10 19
2017 EG-04 8 33 42 8 8 0 0 42 17 12
2014 EG 9 57 22 9 4 0 0 65 13 23
2014 EG-04 7 53 20 13 7 0 0 60 20 15
2011 EG 0 38 23 23 8 8 0 42 33 13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 5 5 39 5 15 20 10 15 29 19
2017 EG-04 8 0 17 8 25 25 17 14 57 12
2014 EG 4 13 26 22 9 22 4 24 41 23
2014 EG-04 7 13 20 20 7 33 0 30 40 15
2011 EG 0 15 23 0 15 31 15 29 29 13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 30 49 10 10 0 0 0 80 10 19
2017 EG-04 33 33 17 17 0 0 0 67 17 12
2014 EG 17 35 22 13 0 13 0 60 15 23
2014 EG-04 20 13 27 20 0 20 0 42 25 15
2011 EG 23 31 23 8 0 15 0 64 9 13

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 44 15 15 5 10 0 61 23 19
2017 EG-04 17 25 17 17 8 17 0 50 30 12
2014 EG 17 26 17 9 9 22 0 56 22 23
2014 EG-04 20 13 20 13 13 20 0 42 33 15
2011 EG 23 31 23 8 0 15 0 64 9 13
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 0 100 19
2017 EG-04 0 100 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 19 20 5 0 35 10 54 9 19
2017 EG-04 17 8 17 0 0 42 17 60 0 12
2014 EG 9 9 30 4 4 30 13 31 15 23
2014 EG-04 13 7 33 7 7 33 0 30 20 15

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 15 44 20 5 0 10 5 70 6 19
2017 EG-04 25 33 17 0 0 17 8 78 0 12
2014 EG 26 30 22 4 4 13 0 65 10 23
2014 EG-04 27 27 20 7 7 13 0 62 15 15
2011 EG 38 31 8 0 8 15 0 82 9 13
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 30 25 34 5 5 0 0 56 10 19
2017 EG-04 42 25 25 0 8 0 0 67 8 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 15 51 29 5 0 0 0 66 5 19
2017 EG-04 8 58 33 0 0 0 0 67 0 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 20 60 5 5 5 0 5 84 11 19
2017 EG-04 17 58 8 0 8 0 8 82 9 12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 39 35 10 5 0 0 49 15 19
2017 EG-04 17 42 17 17 8 0 0 58 25 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 56 29 10 0 0 0 5 89 0 19
2017 EG-04 58 17 17 0 0 0 8 82 0 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 30 20 10 25 0 0 44 35 19
2017 EG-04 8 25 17 8 42 0 0 33 50 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 20 34 15 25 5 0 0 54 30 19
2017 EG-04 25 17 25 25 8 0 0 42 33 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 46 29 10 5 5 0 5 79 11 19
2017 EG-04 33 33 17 0 8 0 8 73 9 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 34 40 5 10 10 0 0 75 20 19
2017 EG-04 33 42 0 8 17 0 0 75 25 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 40 34 15 5 5 0 0 75 10 19
2017 EG-04 33 33 17 8 8 0 0 67 17 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 39 35 15 5 5 0 0 75 10 19
2017 EG-04 33 33 17 8 8 0 0 67 17 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 70 15 10 0 5 0 0 85 5 19
2017 EG-04 67 8 17 0 8 0 0 75 8 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 44 35 15 5 0 0 0 80 5 19
2017 EG-04 25 42 25 8 0 0 0 67 8 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 54 30 10 0 5 0 0 85 5 19
2017 EG-04 50 25 17 0 8 0 0 75 8 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 10 0 5 0 0 60 88 13 19
2017 EG-04 33 0 0 0 0 0 67 100 0 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 65 20 5 0 5 0 5 89 5 19
2017 EG-04 42 33 8 0 8 0 8 82 9 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 61 15 19 0 5 0 0 76 5 19
2017 EG-04 50 25 17 0 8 0 0 75 8 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 30 49 5 5 5 0 5 84 11 19
2017 EG-04 25 50 0 8 8 0 8 82 18 12

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 5 44 25 25 0 0 0 49 25 19
2017 EG-04 0 33 33 33 0 0 0 33 33 12

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 5 20 44 25 5 0 0 30 25 19
2017 EG-04 8 25 42 25 0 0 0 25 33 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 34 20 10 10 15 0 52 24 19
2017 EG-04 0 33 17 17 17 17 0 40 40 12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 0 49 20 15 10 5 0 52 27 19
2017 EG-04 0 33 25 17 17 8 0 36 36 12
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 19 25 5 15 5 5 28 72 19
2017 EG-04 33 8 33 8 17 0 0 33 67 12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 31 12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 37 12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 39 12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EG 31 12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EG 16 12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EG 16 12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EG 0 61 16 8 8 8 12

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 16 8 16 45 16 0 0 24 61 12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 8 24 16 16 37 0 0 31 53 12
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