2017 Public Service Employee Survey Results for Statistics Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	33	49	4	9	5	82	14	566
2017	CS-01	39	48	3	5	5	87	10	62
2017	CS-02	38	46	3	8	5	84	13	291
2017	CS-03	23	57	3	11	6	80	17	145
2017	CS-04	27	44	6	21	2	71	23	48
2017	CS-05	15	68	0	0	16	84	16	13
2014	CS	31	46	7	13	3	78	16	606
2014	CS-01	36	40	10	12	3	76	14	77
2014	CS-02	33	47	6	12	2	80	14	319
2014	CS-03	27	49	6	15	3	76	18	139
2014	CS-04	26	44	8	14	8	70	22	50
2011	CS	41	47	4	7	1	87	8	759
2011	CS-01	33	56	4	4	3	89	7	115
2011	CS-02	43	44	5	6	1	88	8	354
2011	CS-03	37	48	5	9	1	85	10	211
2011	CS-04	50	39	3	8	0	89	8	64
2011	CS-05	50	50	0	0	0	100	0	12
2008	CS	49	39	6	4	2	89	6	836
2008	CS-01	52	38	4	4	2	90	6	165
2008	CS-02	50	37	6	4	2	88	6	385
2008	CS-03	41	49	5	3	2	90	5	198
2008	CS-04	64	28	3	5	0	92	5	64
2008	CS-05	62	31	8	0	0	92	0	13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	62	24	8	3	2	1	1	87	5	567
2017	CS-01	69	21	6	2	2	0	0	90	3	62
2017	CS-02	64	22	7	4	2	1	0	86	6	292
2017	CS-03	61	24	9	3	2	0	1	86	5	145
2017	CS-04	54	31	8	2	2	0	2	87	4	48
2017	CS-05	53	38	9	0	0	0	0	91	0	13
2014	CS	60	26	7	4	1	1	1	87	5	606
2014	CS-01	59	27	4	5	3	3	0	88	8	77
2014	CS-02	60	28	7	4	1	0	0	88	5	319
2014	CS-03	60	22	9	3	1	1	3	86	5	139
2014	CS-04	52	32	8	8	0	0	0	84	8	50
2011	CS	66	23	5	3	1	1	1	90	5	757
2011	CS-01	65	26	4	3	1	0	1	92	4	115
2011	CS-02	66	21	6	4	1	1	1	89	5	352
2011	CS-03	65	20	6	4	3	0	2	87	7	211
2011	CS-04	64	30	3	3	0	0	0	94	3	64
2011	CS-05	58	33	0	0	0	0	8	100	0	12
2008	CS	67	21	5	5	1	0	1	89	6	836
2008	CS-01	66	25	2	3	1	0	2	93	4	166
2008	CS-02	69	17	5	6	1	1	0	87	8	384
2008	CS-03	65	22	7	4	2	1	1	87	6	198
2008	CS-04	67	28	5	0	0	0	0	95	0	64
2008	CS-05	62	31	8	0	0	0	0	92	0	13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	55	25	6	10	4	0	0	80	15	567
2017	CS-01	63	19	5	6	6	0	0	82	13	62
2017	CS-02	56	23	6	11	4	0	0	79	15	292
2017	CS-03	52	28	5	10	5	0	1	81	15	145
2017	CS-04	42	35	2	15	6	0	0	77	21	48
2017	CS-05	53	23	16	8	0	0	0	76	8	13
2014	CS	51	26	9	10	4	0	0	77	14	606
2014	CS-01	60	17	6	10	5	1	0	78	16	77
2014	CS-02	54	24	8	11	3	0	1	79	14	319
2014	CS-03	47	25	12	11	5	0	0	73	16	139
2014	CS-04	28	44	14	12	2	0	0	72	14	50
2011	CS	53	23	8	12	4	0	1	76	16	757
2011	CS-01	55	23	6	11	3	0	2	80	14	115
2011	CS-02	57	20	7	13	3	0	0	77	16	353
2011	CS-03	50	25	8	10	7	0	0	75	17	210
2011	CS-04	44	30	13	14	0	0	0	73	14	64
2011	CS-05	50	25	25	0	0	0	0	75	0	12
2008	CS	57	21	7	10	5	0	0	78	15	837
2008	CS-01	63	19	5	7	5	0	1	83	12	166
2008	CS-02	57	22	8	8	4	0	0	80	12	385
2008	CS-03	51	21	7	14	7	0	0	72	21	198
2008	CS-04	64	16	6	13	2	0	0	80	14	64
2008	CS-05	62	15	8	15	0	0	0	77	15	13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	38	41	9	8	5	0	78	13	566
2017	CS-01	49	39	3	2	7	0	89	8	61
2017	CS-02	38	40	10	7	4	0	79	11	292
2017	CS-03	37	41	6	12	5	0	77	17	145
2017	CS-04	29	40	19	8	4	0	69	13	48
2017	CS-05	23	38	16	15	8	0	61	23	13
2014	CS	40	37	10	7	6	0	77	13	606
2014	CS-01	40	32	9	16	3	0	72	19	77
2014	CS-02	43	38	10	4	5	0	81	8	319
2014	CS-03	35	41	9	7	7	0	76	14	139
2014	CS-04	28	36	14	14	8	0	64	22	50
2011	CS	44	40	8	5	2	0	85	7	756
2011	CS-01	39	44	9	6	1	1	84	7	114
2011	CS-02	44	40	8	5	3	1	85	7	354
2011	CS-03	44	42	7	4	2	0	87	6	210
2011	CS-04	46	35	11	6	2	0	81	8	63
2011	CS-05	83	8	0	8	0	0	92	8	12

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	23	41	15	13	8	0	0	64	21	567
2017	CS-01	23	32	15	11	18	0	2	56	30	62
2017	CS-02	21	42	18	13	5	0	0	63	19	292
2017	CS-03	26	43	9	12	10	0	0	69	22	145
2017	CS-04	29	46	13	6	6	0	0	75	13	48
2017	CS-05	30	23	15	32	0	0	0	53	32	13
2014	CS	21	39	18	13	7	1	0	61	20	606
2014	CS-01	27	32	13	18	6	3	1	61	25	77
2014	CS-02	21	38	22	12	7	1	0	60	18	319
2014	CS-03	17	46	17	12	7	1	0	64	20	139
2014	CS-04	18	40	18	16	6	0	2	59	22	50
2011	CS	26	40	16	10	4	1	2	68	15	755
2011	CS-01	29	37	18	8	4	1	4	68	13	112
2011	CS-02	23	40	17	13	4	1	1	65	18	355
2011	CS-03	25	45	14	9	5	0	1	72	14	211
2011	CS-04	34	32	18	10	2	2	3	69	12	62
2011	CS-05	67	25	8	0	0	0	0	92	0	12
2008	CS	28	41	17	10	4	1	1	70	13	836
2008	CS-01	32	36	17	10	4	1	1	69	13	166
2008	CS-02	26	44	14	11	4	0	1	71	15	385
2008	CS-03	26	40	21	10	3	0	0	66	13	197
2008	CS-04	39	38	16	2	2	3	2	80	3	64
2008	CS-05	31	31	15	8	8	0	8	67	17	13

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	42	43	7	6	2	0	0	85	8	566
2017	CS-01	47	37	8	3	5	0	0	84	8	62
2017	CS-02	38	46	8	6	1	0	0	84	8	291
2017	CS-03	46	43	5	4	3	0	0	88	7	145
2017	CS-04	48	38	0	8	6	0	0	85	15	48
2017	CS-05	46	38	8	9	0	0	0	84	9	13
2014	CS	38	45	9	5	2	0	0	84	7	605
2014	CS-01	35	51	6	3	5	0	0	86	8	77
2014	CS-02	38	44	10	5	2	0	0	82	7	318
2014	CS-03	38	47	8	3	3	1	0	86	6	139
2014	CS-04	40	38	12	10	0	0	0	78	10	50
2011	CS	41	44	9	4	2	0	0	86	6	756
2011	CS-01	29	55	11	4	2	0	0	84	5	114
2011	CS-02	42	42	9	4	2	1	0	85	6	352
2011	CS-03	40	48	7	3	1	0	0	89	4	211
2011	CS-04	50	31	8	9	2	0	0	81	11	64
2011	CS-05	58	42	0	0	0	0	0	100	0	12
2008	CS	39	43	10	6	2	0	0	82	8	838
2008	CS-01	43	40	10	5	2	0	1	84	7	166
2008	CS-02	34	45	11	8	2	0	0	79	10	386
2008	CS-03	37	48	7	5	4	0	0	85	8	198
2008	CS-04	59	25	11	5	0	0	0	84	5	64
2008	CS-05	62	23	0	0	15	0	0	85	15	13

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	46	42	5	5	2	0	88	7	566
2017	CS-01	55	32	3	8	2	0	87	10	62
2017	CS-02	41	45	7	5	2	0	86	8	291
2017	CS-03	48	45	3	2	1	0	93	3	145
2017	CS-04	50	38	6	4	2	0	88	6	48
2017	CS-05	61	32	0	8	0	0	92	8	13
2014	CS	42	44	7	5	2	0	86	7	606
2014	CS-01	40	43	5	6	4	1	84	10	77
2014	CS-02	39	45	7	6	3	0	85	8	319
2014	CS-03	45	44	9	2	1	0	88	3	139
2014	CS-04	44	44	4	4	4	0	88	8	50
2011	CS	44	44	6	4	2	0	89	6	756
2011	CS-01	43	43	8	1	4	0	87	5	113
2011	CS-02	42	45	6	5	2	1	88	7	356
2011	CS-03	45	44	5	3	1	0	91	4	209
2011	CS-04	52	38	5	5	0	0	90	5	63
2011	CS-05	75	17	8	0	0	0	92	0	12
2008	CS	42	44	7	5	2	0	86	7	838
2008	CS-01	46	39	7	7	2	0	84	9	166
2008	CS-02	38	47	8	5	2	0	85	7	386
2008	CS-03	40	47	6	4	3	1	88	7	198
2008	CS-04	58	34	3	5	0	0	92	5	64
2008	CS-05	77	8	8	0	8	0	85	8	13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	49	36	9	4	2	0	0	85	5	565
2017	CS-01	48	35	8	5	3	0	0	84	8	62
2017	CS-02	46	38	10	3	2	1	0	85	6	290
2017	CS-03	52	32	10	4	1	0	1	85	5	145
2017	CS-04	56	33	8	0	2	0	0	90	2	48
2017	CS-05	46	39	8	8	0	0	0	85	8	13
2014	CS	44	38	10	5	1	1	0	83	6	606
2014	CS-01	37	41	9	6	3	4	0	81	9	77
2014	CS-02	43	36	14	4	1	1	0	80	6	319
2014	CS-03	49	39	4	6	1	1	0	88	7	139
2014	CS-04	44	44	6	2	2	0	2	90	4	50

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	49	32	9	6	3	1	1	82	9	566
2017	CS-01	45	26	19	6	2	2	0	72	8	62
2017	CS-02	49	31	8	5	3	1	2	83	9	291
2017	CS-03	52	30	7	6	4	0	0	83	10	145
2017	CS-04	48	40	6	4	2	0	0	88	6	48
2017	CS-05	38	46	0	8	9	0	0	84	16	13
2014	CS	39	37	13	5	2	1	2	79	8	605
2014	CS-01	37	36	16	3	3	4	1	77	5	77
2014	CS-02	41	35	14	5	2	1	2	78	7	319
2014	CS-03	41	39	11	6	1	0	1	81	8	139
2014	CS-04	27	49	10	8	2	2	2	79	11	49
2011	CS	49	36	9	4	2	1	1	86	5	760
2011	CS-01	43	43	8	3	0	2	1	88	4	115
2011	CS-02	51	32	11	4	1	1	1	84	5	355
2011	CS-03	51	37	7	1	3	0	0	89	5	211
2011	CS-04	45	39	5	8	3	0	0	84	11	64
2011	CS-05	33	50	8	8	0	0	0	83	8	12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	34	21	14	6	5	3	17	69	14	566
2017	CS-01	32	19	10	6	6	3	23	70	17	62
2017	CS-02	32	19	17	4	4	5	20	67	10	291
2017	CS-03	43	26	10	4	6	1	10	78	11	145
2017	CS-04	33	25	10	19	4	0	8	64	25	48
2017	CS-05	15	0	0	8	32	0	46	28	72	13
2014	CS	32	26	13	8	6	3	13	69	16	606
2014	CS-01	33	22	9	11	9	4	12	66	24	77
2014	CS-02	33	26	13	5	4	2	16	72	11	319
2014	CS-03	33	30	13	8	3	4	9	73	12	139
2014	CS-04	30	28	14	18	8	2	0	59	27	50
2011	CS	34	23	11	9	6	3	14	69	18	760
2011	CS-01	28	31	10	8	6	4	13	72	17	115
2011	CS-02	37	19	10	8	5	3	18	70	17	356
2011	CS-03	38	26	11	7	5	3	10	73	14	210
2011	CS-04	25	27	14	17	13	0	5	54	31	64
2011	CS-05	8	0	8	17	17	0	50	17	67	12
2008	CS	36	23	10	9	5	3	13	71	17	837
2008	CS-01	37	18	12	6	2	8	17	73	10	166
2008	CS-02	42	22	8	7	3	3	14	77	13	386
2008	CS-03	33	28	10	12	7	1	9	68	21	197
2008	CS-04	22	31	17	16	9	2	3	56	26	64
2008	CS-05	0	8	0	15	31	0	46	14	86	13

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	34	46	10	6	3	0	80	10	566
2017	CS-01	40	39	10	5	6	0	79	11	62
2017	CS-02	30	51	10	5	4	0	81	9	291
2017	CS-03	35	45	10	9	1	0	80	10	145
2017	CS-04	44	38	8	6	4	0	81	10	48
2017	CS-05	53	24	8	15	0	0	77	15	13
2014	CS	29	49	11	7	3	0	79	10	607
2014	CS-01	36	48	9	3	4	0	85	6	77
2014	CS-02	29	48	12	7	3	0	77	11	319
2014	CS-03	26	59	6	6	3	0	84	9	140
2014	CS-04	32	36	16	14	2	0	68	16	50
2011	CS	35	44	12	6	3	0	79	9	756
2011	CS-01	35	49	5	8	3	0	84	11	113
2011	CS-02	34	42	14	6	3	1	76	10	355
2011	CS-03	30	49	14	5	1	0	80	6	209
2011	CS-04	44	34	11	3	8	0	78	11	64
2011	CS-05	58	42	0	0	0	0	100	0	12
2008	CS	36	42	13	4	4	0	78	9	833
2008	CS-01	48	34	11	4	4	0	82	7	166
2008	CS-02	31	42	16	5	6	0	73	10	381
2008	CS-03	33	50	11	5	2	0	83	6	198
2008	CS-04	47	33	14	5	2	0	80	6	64
2008	CS-05	31	54	0	0	15	0	85	15	13

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	28	41	16	10	5	0	0	69	15	566
2017	CS-01	32	37	18	3	8	0	2	70	11	62
2017	CS-02	26	43	18	8	4	0	0	69	13	291
2017	CS-03	27	42	12	12	6	0	1	69	18	145
2017	CS-04	35	40	8	13	4	0	0	75	17	48
2017	CS-05	30	15	8	47	0	0	0	46	47	13
2014	CS	21	42	18	12	5	0	0	64	18	607
2014	CS-01	30	41	15	6	6	1	0	72	13	77
2014	CS-02	20	43	19	10	6	1	1	64	17	319
2014	CS-03	17	48	19	13	3	0	0	65	16	140
2014	CS-04	28	24	18	26	4	0	0	52	30	50
2011	CS	19	46	19	11	4	1	0	66	15	761
2011	CS-01	23	47	15	10	3	1	1	72	13	115
2011	CS-02	20	44	20	10	4	1	0	65	15	356
2011	CS-03	16	48	18	13	4	0	0	65	17	211
2011	CS-04	20	41	19	11	8	2	0	62	19	64
2011	CS-05	17	42	25	17	0	0	0	58	17	12

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	30	46	12	7	5	76	12	565
2017	CS-01	35	37	15	6	6	73	13	62
2017	CS-02	30	46	12	6	5	77	11	290
2017	CS-03	30	50	10	7	3	79	10	145
2017	CS-04	23	52	13	10	2	75	13	48
2017	CS-05	23	23	30	15	9	46	24	13

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	45	40	9	3	3	0	0	85	6	565
2017	CS-01	53	26	15	3	3	0	0	79	6	62
2017	CS-02	42	42	9	3	3	0	0	84	7	290
2017	CS-03	48	41	8	3	1	0	0	88	4	145
2017	CS-04	44	44	10	0	2	0	0	88	2	48
2017	CS-05	61	15	8	8	9	0	0	76	16	13
2014	CS	40	45	10	4	1	0	0	85	4	606
2014	CS-01	41	36	19	4	0	0	0	77	4	77
2014	CS-02	40	47	9	2	1	1	0	87	3	318
2014	CS-03	38	47	7	6	1	1	0	86	7	140
2014	CS-04	40	46	10	4	0	0	0	86	4	50
2011	CS	40	46	9	3	1	1	0	87	4	759
2011	CS-01	43	39	12	4	1	2	0	83	4	114
2011	CS-02	39	45	9	4	1	2	0	86	5	355
2011	CS-03	37	50	9	1	1	0	0	88	3	211
2011	CS-04	34	56	8	2	0	0	0	91	2	64
2011	CS-05	58	42	0	0	0	0	0	100	0	12
2008	CS	44	41	9	3	2	0	0	86	5	835
2008	CS-01	52	34	10	3	0	0	1	87	3	166
2008	CS-02	43	39	11	3	2	1	0	83	6	383
2008	CS-03	39	49	6	4	1	1	0	89	5	198
2008	CS-04	47	44	3	5	2	0	0	91	6	64
2008	CS-05	38	46	0	0	15	0	0	85	15	13

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	43	13	8	5	74	13	565
2017	CS-01	29	40	13	10	8	69	18	62
2017	CS-02	32	43	14	7	5	75	12	291
2017	CS-03	30	46	15	8	1	76	10	144
2017	CS-04	31	48	8	8	4	79	13	48
2017	CS-05	53	8	8	15	16	61	32	13

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	50	39	7	3	1	0	0	89	5	566
2017	CS-01	55	32	5	6	2	0	0	87	8	62
2017	CS-02	48	41	7	3	1	0	0	89	4	292
2017	CS-03	52	39	6	3	0	0	0	91	3	145
2017	CS-04	50	33	13	0	4	0	0	83	4	48
2017	CS-05	66	16	8	10	0	0	0	82	10	12
2014	CS	53	37	7	1	1	0	0	91	2	606
2014	CS-01	58	33	8	0	1	0	0	91	1	77
2014	CS-02	53	37	7	2	1	0	0	90	3	318
2014	CS-03	52	40	6	0	2	0	0	92	2	140
2014	CS-04	52	36	12	0	0	0	0	88	0	50
2011	CS	54	35	8	2	1	0	0	90	3	758
2011	CS-01	60	31	5	3	1	1	0	91	4	114
2011	CS-02	52	37	7	3	1	0	0	89	3	355
2011	CS-03	53	36	10	0	0	0	1	89	0	210
2011	CS-04	56	31	9	3	0	0	0	88	3	64
2011	CS-05	83	17	0	0	0	0	0	100	0	12

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	34	44	10	6	4	0	0	79	11	566
2017	CS-01	35	47	5	5	6	0	2	84	11	62
2017	CS-02	32	43	13	6	5	0	0	76	11	292
2017	CS-03	37	44	10	8	2	0	0	81	10	145
2017	CS-04	35	50	6	4	4	0	0	85	8	48
2017	CS-05	49	33	18	0	0	0	0	82	0	12
2014	CS	27	44	14	10	5	0	0	71	15	607
2014	CS-01	32	40	9	12	5	0	3	74	17	77
2014	CS-02	25	43	16	11	5	0	0	68	16	319
2014	CS-03	24	52	13	6	4	0	0	76	11	140
2014	CS-04	34	32	18	16	0	0	0	66	16	50
2011	CS	29	46	12	9	3	1	0	76	12	755
2011	CS-01	34	42	13	6	3	2	1	78	9	112
2011	CS-02	25	47	14	10	3	0	0	72	13	354
2011	CS-03	30	47	11	9	2	0	0	78	11	210
2011	CS-04	34	45	5	9	6	0	0	80	16	64
2011	CS-05	50	42	8	0	0	0	0	92	0	12

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	35	43	11	7	4	1	0	79	11	565
2017	CS-01	42	34	8	10	2	3	2	80	12	62
2017	CS-02	32	44	13	7	4	0	0	77	10	291
2017	CS-03	34	46	6	8	6	0	0	81	13	145
2017	CS-04	44	38	15	2	2	0	0	81	4	48
2017	CS-05	49	41	0	0	10	0	0	90	10	12
2014	CS	34	40	15	7	3	0	0	75	10	606
2014	CS-01	40	32	19	4	4	1	0	73	8	77
2014	CS-02	33	41	16	7	3	0	0	74	10	318
2014	CS-03	31	46	12	7	3	0	0	78	10	140
2014	CS-04	36	38	12	10	4	0	0	74	14	50

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	34	43	11	7	4	1	0	77	11	566
2017	CS-01	35	37	11	10	3	0	3	75	13	62
2017	CS-02	33	46	12	5	4	1	0	79	9	292
2017	CS-03	36	41	8	8	6	1	0	78	14	145
2017	CS-04	35	40	13	8	4	0	0	75	13	48
2017	CS-05	41	25	16	8	10	0	0	66	18	12
2014	CS	30	42	15	8	4	1	0	73	12	607
2014	CS-01	40	34	14	3	5	3	1	77	8	77
2014	CS-02	30	45	14	6	4	1	0	75	10	319
2014	CS-03	26	47	13	11	3	0	0	74	14	140
2014	CS-04	32	28	26	12	2	0	0	60	14	50
2011	CS	37	43	11	6	1	1	1	82	7	756
2011	CS-01	43	42	10	2	2	2	0	86	4	113
2011	CS-02	37	42	11	7	1	1	1	81	8	355
2011	CS-03	30	52	11	4	1	0	0	84	5	210
2011	CS-04	44	27	16	11	2	0	0	71	13	63
2011	CS-05	67	33	0	0	0	0	0	100	0	12

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	44	39	10	5	2	0	83	7	565
2017	CS-01	48	37	11	3	0	0	85	3	62
2017	CS-02	44	40	10	5	2	0	83	7	291
2017	CS-03	43	42	8	6	1	0	85	7	145
2017	CS-04	44	38	13	0	6	0	81	6	48
2017	CS-05	58	8	25	0	10	0	66	10	12
2014	CS	36	46	10	6	2	0	82	8	607
2014	CS-01	46	39	8	3	4	0	86	6	77
2014	CS-02	38	43	10	7	2	0	81	9	319
2014	CS-03	29	56	9	4	1	0	85	6	140
2014	CS-04	30	46	14	10	0	0	76	10	50
2011	CS	40	45	9	3	2	0	85	6	761
2011	CS-01	42	43	9	4	3	0	84	7	115
2011	CS-02	38	46	10	4	3	0	84	6	356
2011	CS-03	38	48	8	3	1	1	88	4	211
2011	CS-04	44	39	13	3	2	0	83	5	64
2011	CS-05	75	25	0	0	0	0	100	0	12
2008	CS	41	44	9	4	2	0	85	6	833
2008	CS-01	53	38	3	5	1	0	91	6	166
2008	CS-02	37	45	12	4	3	0	81	7	382
2008	CS-03	38	49	9	4	1	0	87	4	197
2008	CS-04	48	41	8	3	0	0	89	3	64
2008	CS-05	46	38	0	0	15	0	85	15	13

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	48	35	10	4	2	0	1	83	7	567
2017	CS-01	50	37	5	2	2	2	3	92	3	62
2017	CS-02	58	31	5	3	1	0	1	90	4	292
2017	CS-03	38	39	16	3	4	0	1	77	7	145
2017	CS-04	25	40	15	17	4	0	0	65	21	48
2017	CS-05	0	30	38	16	15	0	0	30	32	13
2014	CS	42	36	15	5	2	0	0	77	7	607
2014	CS-01	49	39	5	6	0	0	0	88	6	77
2014	CS-02	52	33	11	3	1	0	0	85	4	319
2014	CS-03	29	44	21	4	2	0	0	73	6	140
2014	CS-04	12	30	34	16	8	0	0	42	24	50
2011	CS	37	42	13	5	2	0	0	79	7	757
2011	CS-01	51	34	10	3	2	0	1	86	4	113
2011	CS-02	42	44	12	1	1	0	0	86	2	355
2011	CS-03	28	44	18	6	4	0	0	72	10	210
2011	CS-04	19	45	11	20	5	0	0	64	25	64
2011	CS-05	8	33	25	17	17	0	0	42	33	12
2008	CS	37	39	16	5	2	0	0	77	8	838
2008	CS-01	50	40	5	4	1	0	1	91	4	166
2008	CS-02	42	41	12	3	1	0	1	84	4	386
2008	CS-03	26	39	24	6	6	0	0	65	12	198
2008	CS-04	17	36	31	11	3	0	2	54	14	64
2008	CS-05	23	15	15	38	8	0	0	38	46	13

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	9	23	38	18	9	1	2	28	33	563
2017	CS-01	11	21	28	11	21	2	5	35	35	61
2017	CS-02	7	18	38	22	11	2	4	34	26	291
2017	CS-03	10	27	44	16	2	1	0	18	37	144
2017	CS-04	19	33	35	10	2	0	0	13	52	48
2017	CS-05	30	32	23	15	0	0	0	15	62	13
2014	CS	9	28	38	15	5	2	3	21	38	606
2014	CS-01	6	17	35	23	10	6	3	36	26	77
2014	CS-02	6	25	39	18	5	3	5	24	33	318
2014	CS-03	11	34	43	7	4	1	1	11	46	140
2014	CS-04	18	36	30	8	4	0	4	13	56	50
2011	CS	10	23	41	17	6	1	3	23	34	757
2011	CS-01	11	18	34	23	8	2	5	33	30	114
2011	CS-02	8	21	43	18	7	1	3	25	30	355
2011	CS-03	13	24	42	13	3	2	3	17	39	209
2011	CS-04	11	31	44	13	2	0	0	14	42	64
2011	CS-05	0	42	33	17	8	0	0	25	42	12
2008	CS	7	23	39	20	7	2	2	28	32	836
2008	CS-01	6	15	36	19	15	4	5	37	23	165
2008	CS-02	6	22	39	23	6	2	3	30	29	386
2008	CS-03	11	29	36	17	6	0	1	23	41	197
2008	CS-04	5	22	59	14	0	0	0	14	27	64
2008	CS-05	15	23	46	8	8	0	0	15	38	13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	5	12	28	29	18	4	6	51	18	560
2017	CS-01	7	13	41	11	20	3	5	34	21	61
2017	CS-02	3	8	19	32	24	5	9	65	13	288
2017	CS-03	5	19	34	31	8	2	1	40	24	144
2017	CS-04	8	10	44	27	8	0	2	36	19	48
2017	CS-05	8	8	23	47	15	0	0	62	15	13
2014	CS	5	16	31	28	11	5	5	43	23	605
2014	CS-01	9	9	22	28	15	12	5	52	22	77
2014	CS-02	3	13	29	31	12	5	7	49	18	318
2014	CS-03	4	23	37	23	7	4	2	32	29	139
2014	CS-04	8	20	38	24	6	0	4	31	29	50
2011	CS	6	15	26	29	14	5	6	48	23	755
2011	CS-01	4	11	20	30	15	10	10	56	19	113
2011	CS-02	5	12	25	29	18	4	7	53	19	354
2011	CS-03	8	19	31	25	9	4	4	37	30	209
2011	CS-04	9	20	28	33	8	2	0	41	30	64
2011	CS-05	8	25	8	50	8	0	0	58	33	12
2008	CS	3	9	18	38	24	4	5	68	13	833
2008	CS-01	1	9	10	34	28	9	9	75	13	163
2008	CS-02	4	7	16	41	23	4	5	70	12	385
2008	CS-03	4	8	26	39	20	0	3	61	12	197
2008	CS-04	0	16	19	38	28	0	0	66	16	64
2008	CS-05	8	8	31	31	23	0	0	54	15	13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	11	17	33	19	12	2	6	33	31	562
2017	CS-01	7	20	38	11	20	2	3	33	28	61
2017	CS-02	8	13	27	22	16	4	9	44	25	289
2017	CS-03	16	16	42	18	4	0	4	23	33	144
2017	CS-04	17	38	29	15	2	0	0	17	54	48
2017	CS-05	15	32	38	15	0	0	0	15	47	13
2014	CS	14	24	32	16	7	3	5	25	41	603
2014	CS-01	12	23	31	8	15	8	3	26	40	77
2014	CS-02	10	21	33	20	6	3	7	29	34	316
2014	CS-03	14	27	35	16	4	2	1	21	43	139
2014	CS-04	28	32	26	6	4	0	4	10	63	50
2011	CS	10	23	31	19	8	3	6	29	36	757
2011	CS-01	8	22	30	18	12	3	8	34	33	115
2011	CS-02	9	22	30	20	8	5	7	32	34	353
2011	CS-03	11	24	32	20	7	2	5	28	37	210
2011	CS-04	16	33	38	11	2	0	2	13	49	64
2011	CS-05	8	17	58	8	8	0	0	17	25	12
2008	CS	6	16	33	24	12	4	4	39	24	835
2008	CS-01	5	10	28	23	19	10	6	49	17	164
2008	CS-02	5	16	32	27	11	5	5	42	23	385
2008	CS-03	7	16	41	24	10	2	1	34	23	198
2008	CS-04	9	30	31	20	9	0	0	30	39	64
2008	CS-05	23	23	31	8	15	0	0	23	46	13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	6	12	34	29	14	1	3	45	19	561
2017	CS-01	0	15	28	21	30	3	3	54	16	61
2017	CS-02	4	7	30	35	19	1	5	57	11	289
2017	CS-03	9	17	42	26	4	0	2	31	26	144
2017	CS-04	15	27	44	10	4	0	0	15	42	48
2017	CS-05	8	23	38	32	0	0	0	32	30	13
2014	CS	7	18	35	24	10	2	4	36	26	606
2014	CS-01	4	13	16	31	25	7	5	63	19	76
2014	CS-02	5	12	36	30	10	2	4	43	18	319
2014	CS-03	10	24	43	17	4	1	1	22	34	140
2014	CS-04	10	40	38	4	4	0	4	8	52	50
2011	CS	5	13	31	31	13	2	4	47	19	755
2011	CS-01	3	11	23	32	25	2	6	61	14	114
2011	CS-02	4	9	30	35	15	3	5	55	13	354
2011	CS-03	7	15	38	28	6	1	5	36	24	208
2011	CS-04	9	31	33	23	3	0	0	27	41	64
2011	CS-05	8	25	42	17	8	0	0	25	33	12
2008	CS	4	11	33	33	16	1	2	50	16	838
2008	CS-01	2	5	17	37	32	3	4	74	8	166
2008	CS-02	4	9	33	37	14	1	2	53	13	386
2008	CS-03	6	16	41	27	10	0	1	37	22	198
2008	CS-04	3	25	47	20	5	0	0	25	28	64
2008	CS-05	8	31	31	15	8	0	8	25	42	13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	10	22	31	19	12	3	4	33	34	563
2017	CS-01	10	26	25	3	26	5	5	33	40	61
2017	CS-02	7	15	29	25	15	3	6	44	24	289
2017	CS-03	12	30	37	16	4	1	0	20	43	145
2017	CS-04	19	25	38	15	4	0	0	19	44	48
2017	CS-05	8	53	24	15	0	0	0	15	61	13
2014	CS	15	25	31	14	8	2	4	24	43	606
2014	CS-01	5	17	30	16	19	9	4	41	25	77
2014	CS-02	12	20	33	18	9	2	6	30	35	318
2014	CS-03	24	34	31	8	2	1	1	10	59	140
2014	CS-04	22	36	32	4	2	0	4	6	60	50
2011	CS	10	25	29	19	8	3	5	30	38	755
2011	CS-01	8	17	27	23	13	4	9	41	28	113
2011	CS-02	9	18	31	22	11	3	6	36	30	353
2011	CS-03	12	34	27	18	2	3	4	21	49	210
2011	CS-04	13	42	34	6	2	2	2	8	56	64
2011	CS-05	8	42	33	8	8	0	0	17	50	12
2008	CS	10	21	32	20	11	1	4	33	33	835
2008	CS-01	2	9	26	25	24	5	9	57	13	164
2008	CS-02	8	18	33	25	11	1	4	37	28	386
2008	CS-03	18	30	33	13	6	1	0	18	48	197
2008	CS-04	11	34	41	9	5	0	0	14	45	64
2008	CS-05	23	38	23	0	0	0	15	0	73	13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	6	13	25	28	16	5	6	50	21	562
2017	CS-01	8	19	16	21	18	8	10	47	33	62
2017	CS-02	6	9	20	28	20	7	9	58	17	288
2017	CS-03	3	15	35	32	10	1	2	44	19	145
2017	CS-04	13	17	29	31	10	0	0	42	29	48
2017	CS-05	0	23	53	16	8	0	0	24	23	13
2014	CS	4	13	29	28	13	5	7	47	20	606
2014	CS-01	3	10	21	25	19	10	12	57	16	77
2014	CS-02	4	11	26	31	14	6	8	52	17	319
2014	CS-03	6	18	35	28	9	1	2	38	25	139
2014	CS-04	4	18	44	20	8	2	4	30	23	50
2011	CS	4	15	31	25	13	5	7	43	21	754
2011	CS-01	2	14	23	23	22	9	6	53	19	111
2011	CS-02	3	13	26	29	13	6	9	49	20	355
2011	CS-03	5	19	36	22	8	3	6	33	26	209
2011	CS-04	3	14	47	23	11	0	2	35	17	64
2011	CS-05	0	0	75	8	17	0	0	25	0	12
2008	CS	5	18	31	23	14	4	5	40	25	836
2008	CS-01	3	11	20	18	29	9	12	58	18	164
2008	CS-02	3	16	31	27	13	4	6	44	21	386
2008	CS-03	9	25	34	22	8	2	0	30	35	198
2008	CS-04	6	23	48	20	2	0	0	22	30	64
2008	CS-05	0	23	38	15	8	0	15	27	27	13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	9	19	36	17	10	4	5	30	31	564
2017	CS-01	8	16	35	19	11	5	5	34	27	62
2017	CS-02	8	15	30	19	15	5	8	39	26	289
2017	CS-03	10	22	45	17	3	1	2	21	33	145
2017	CS-04	13	40	35	4	6	0	2	11	53	48
2017	CS-05	15	15	70	0	0	0	0	0	30	13
2014	CS	9	21	35	19	7	5	4	29	33	607
2014	CS-01	7	19	35	13	13	8	5	30	30	77
2014	CS-02	8	16	34	23	7	7	5	34	27	319
2014	CS-03	11	22	40	19	5	0	3	25	34	140
2014	CS-04	14	34	36	10	2	0	4	13	50	50

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	56	24	8	8	4	0	1	81	12	565
2017	CS-01	57	21	11	3	7	0	0	79	10	61
2017	CS-02	55	23	8	9	4	0	1	78	14	292
2017	CS-03	58	28	6	4	3	0	1	87	7	144
2017	CS-04	50	33	2	13	2	0	0	83	15	48
2017	CS-05	68	8	16	8	0	0	0	76	8	13
2014	CS	58	23	7	8	3	0	0	82	11	607
2014	CS-01	60	15	9	9	3	3	1	79	12	77
2014	CS-02	60	22	7	8	3	0	0	82	12	319
2014	CS-03	54	26	8	8	4	0	1	80	12	140
2014	CS-04	48	36	8	8	0	0	0	84	8	50
2011	CS	58	23	7	8	3	0	1	81	12	756
2011	CS-01	56	19	8	11	4	1	2	77	14	114
2011	CS-02	59	24	5	8	4	0	1	83	12	356
2011	CS-03	57	23	8	8	2	0	0	81	11	209
2011	CS-04	51	27	13	6	3	0	0	78	10	63
2011	CS-05	73	18	9	0	0	0	0	91	0	11
2008	CS	58	21	7	7	6	0	1	80	12	836
2008	CS-01	64	18	5	5	7	1	0	82	12	165
2008	CS-02	58	20	8	6	5	0	2	80	12	386
2008	CS-03	52	25	7	9	7	0	1	78	15	197
2008	CS-04	63	27	8	3	0	0	0	89	3	64
2008	CS-05	62	15	8	15	0	0	0	77	15	13

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	33	12	6	3	7	7	75	11	566
2017	CS-01	29	31	13	8	3	8	8	71	13	62
2017	CS-02	29	31	13	5	4	8	10	73	11	291
2017	CS-03	34	36	9	9	2	5	5	78	12	145
2017	CS-04	31	44	15	2	0	8	0	82	2	48
2017	CS-05	53	30	8	0	9	0	0	84	9	13
2014	CS	38	31	13	5	3	5	5	76	9	607
2014	CS-01	42	23	14	4	0	8	9	78	5	77
2014	CS-02	38	27	16	5	3	6	6	73	9	319
2014	CS-03	36	38	11	5	4	3	4	79	9	140
2014	CS-04	36	42	8	6	2	2	4	83	9	50

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	51	32	7	6	3	1	0	84	9	566
2017	CS-01	42	32	8	6	8	3	0	77	15	62
2017	CS-02	48	34	8	5	3	2	0	83	9	291
2017	CS-03	57	28	6	7	2	0	0	85	9	145
2017	CS-04	63	33	2	2	0	0	0	96	2	48
2017	CS-05	46	38	0	8	9	0	0	84	16	13
2014	CS	51	33	8	5	1	2	0	86	6	607
2014	CS-01	48	34	8	4	1	5	0	86	5	77
2014	CS-02	50	32	10	5	2	2	0	83	7	319
2014	CS-03	51	37	5	6	0	1	0	89	6	140
2014	CS-04	62	26	6	4	0	0	2	90	4	50

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	40	10	11	4	2	2	74	15	565
2017	CS-01	31	31	15	13	5	5	2	66	19	62
2017	CS-02	33	37	12	7	5	3	3	75	13	290
2017	CS-03	27	46	8	18	2	0	0	72	20	145
2017	CS-04	29	54	4	10	0	2	0	85	11	48
2017	CS-05	38	38	8	16	0	0	0	76	16	13
2014	CS	30	45	11	8	3	3	1	78	11	607
2014	CS-01	38	33	14	6	3	4	1	76	10	77
2014	CS-02	32	43	9	8	4	3	1	78	12	319
2014	CS-03	22	54	11	9	3	1	0	77	12	140
2014	CS-04	22	54	12	10	0	0	2	78	10	50
2011	CS	28	41	14	8	4	4	1	73	12	759
2011	CS-01	29	43	14	5	4	4	2	76	9	114
2011	CS-02	29	38	15	6	5	5	1	72	12	355
2011	CS-03	24	45	13	11	3	3	1	72	14	211
2011	CS-04	33	44	13	9	2	0	0	77	11	64
2011	CS-05	50	50	0	0	0	0	0	100	0	12
2008	CS	26	42	14	8	3	4	1	72	12	838
2008	CS-01	32	35	14	5	3	8	1	75	9	167
2008	CS-02	26	41	14	9	4	5	2	72	13	385
2008	CS-03	20	50	17	9	4	1	1	71	12	198
2008	CS-04	28	50	8	13	2	0	0	78	14	64
2008	CS-05	23	54	8	0	0	8	8	91	0	13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	26	26	17	11	6	12	2	60	20	564
2017	CS-01	24	13	16	11	10	26	0	50	28	62
2017	CS-02	21	27	19	8	7	15	3	59	18	289
2017	CS-03	32	29	14	16	4	3	2	64	21	145
2017	CS-04	38	31	15	10	6	0	0	69	17	48
2017	CS-05	46	15	15	15	9	0	0	61	24	13
2014	CS	26	30	17	6	3	15	3	68	11	607
2014	CS-01	29	22	13	4	9	21	3	66	17	77
2014	CS-02	23	27	18	6	4	19	3	64	13	319
2014	CS-03	27	38	19	6	1	7	1	71	9	140
2014	CS-04	34	42	14	4	0	4	2	81	4	50
2011	CS	26	27	18	8	5	14	3	63	16	756
2011	CS-01	22	30	17	6	8	15	3	63	17	115
2011	CS-02	24	21	19	6	5	20	3	60	15	354
2011	CS-03	24	32	21	9	6	5	3	61	16	208
2011	CS-04	30	38	9	14	2	5	3	73	17	64
2011	CS-05	92	8	0	0	0	0	0	100	0	12
2008	CS	26	30	13	8	7	14	2	67	17	837
2008	CS-01	29	23	13	4	6	23	2	69	14	167
2008	CS-02	23	28	13	10	7	16	3	63	21	384
2008	CS-03	26	38	17	7	6	5	1	68	14	198
2008	CS-04	44	36	6	6	2	5	2	85	8	64
2008	CS-05	23	46	0	0	23	0	8	75	25	13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	13	23	19	12	7	21	5	49	25	565
2017	CS-01	21	8	19	13	13	24	2	39	35	62
2017	CS-02	11	19	18	9	5	31	7	48	23	290
2017	CS-03	14	32	21	12	10	8	3	51	25	145
2017	CS-04	13	40	19	23	2	2	2	54	26	48
2017	CS-05	30	46	8	9	8	0	0	76	16	13
2014	CS	15	26	18	13	4	17	6	54	22	607
2014	CS-01	19	26	15	6	4	23	6	63	15	77
2014	CS-02	16	20	18	11	5	24	7	52	22	319
2014	CS-03	9	34	21	19	4	6	6	50	27	140
2014	CS-04	14	44	20	14	2	2	4	62	17	50

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	51	37	7	3	2	0	0	88	5	564
2017	CS-01	50	32	10	2	6	0	0	82	8	62
2017	CS-02	50	37	8	3	2	0	0	87	5	289
2017	CS-03	53	38	6	3	1	0	0	91	3	145
2017	CS-04	60	35	2	2	0	0	0	96	2	48
2017	CS-05	53	38	0	0	9	0	0	91	9	13
2014	CS	52	39	5	2	1	0	0	91	3	607
2014	CS-01	57	32	6	3	0	1	0	91	3	77
2014	CS-02	49	41	5	3	2	0	0	91	4	319
2014	CS-03	54	39	4	3	1	0	0	92	4	140
2014	CS-04	62	30	4	2	0	0	2	94	2	50

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	42	39	10	5	4	0	0	81	9	567
2017	CS-01	42	35	11	2	10	0	0	77	11	62
2017	CS-02	43	38	11	4	4	0	0	81	8	292
2017	CS-03	44	39	8	6	2	0	1	83	8	145
2017	CS-04	35	48	8	4	2	2	0	85	6	48
2017	CS-05	38	30	8	24	0	0	0	68	24	13
2014	CS	44	39	8	6	2	0	0	84	7	607
2014	CS-01	52	33	10	1	1	3	0	87	3	77
2014	CS-02	45	40	8	5	3	0	0	85	8	319
2014	CS-03	42	41	6	10	0	0	0	84	10	140
2014	CS-04	40	36	16	4	2	0	2	78	6	50
2011	CS	38	39	13	5	3	1	1	79	9	757
2011	CS-01	39	42	13	4	1	2	0	83	5	112
2011	CS-02	40	37	12	6	3	1	1	79	10	355
2011	CS-03	36	39	15	4	3	2	1	77	7	211
2011	CS-04	31	41	13	8	5	0	3	74	13	64
2011	CS-05	33	50	8	8	0	0	0	83	8	12
2008	CS	33	38	13	9	6	0	0	72	15	839
2008	CS-01	47	32	8	8	5	0	0	79	13	166
2008	CS-02	34	40	11	8	6	1	0	75	14	387
2008	CS-03	28	38	18	11	5	0	1	67	15	198
2008	CS-04	20	39	25	9	6	0	0	59	16	64
2008	CS-05	0	46	15	15	23	0	0	46	38	13

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	49	33	10	2	3	2	1	84	5	566
2017	CS-01	44	32	15	2	5	3	0	78	7	62
2017	CS-02	50	33	9	2	4	2	1	85	6	292
2017	CS-03	53	31	10	3	1	1	1	86	4	144
2017	CS-04	50	35	6	4	2	0	2	87	6	48
2017	CS-05	46	30	15	0	9	0	0	76	9	13
2014	CS	53	31	10	2	2	2	0	86	4	607
2014	CS-01	58	25	10	0	1	5	0	88	1	77
2014	CS-02	53	33	9	0	2	2	1	88	2	319
2014	CS-03	53	30	9	5	1	1	0	84	7	140
2014	CS-04	50	28	12	6	2	0	2	80	8	50
2011	CS	46	34	10	3	2	4	1	84	6	756
2011	CS-01	54	30	7	2	1	5	1	90	3	112
2011	CS-02	48	30	11	4	2	4	1	82	6	356
2011	CS-03	39	42	11	3	2	2	0	83	5	210
2011	CS-04	44	33	11	5	5	2	0	79	10	63
2011	CS-05	58	42	0	0	0	0	0	100	0	12
2008	CS	46	31	11	4	4	4	1	80	8	839
2008	CS-01	56	25	9	4	2	5	0	85	6	166
2008	CS-02	45	31	10	5	4	4	1	80	10	387
2008	CS-03	43	31	16	4	4	2	2	77	7	198
2008	CS-04	39	44	8	0	6	3	0	85	6	64
2008	CS-05	38	38	8	0	15	0	0	77	15	13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	46	36	9	6	3	1	0	82	8	567
2017	CS-01	45	31	13	3	5	2	2	78	8	62
2017	CS-02	44	38	9	5	3	1	0	83	8	292
2017	CS-03	51	31	8	8	1	1	1	83	8	145
2017	CS-04	46	42	2	10	0	0	0	88	10	48
2017	CS-05	53	23	24	0	0	0	0	76	0	13
2014	CS	47	36	9	5	2	1	0	83	7	607
2014	CS-01	49	32	12	3	1	4	0	84	4	77
2014	CS-02	47	35	10	5	3	0	0	82	8	319
2014	CS-03	46	40	7	4	2	1	0	87	6	140
2014	CS-04	48	28	12	8	2	0	2	78	10	50
2011	CS	42	38	11	5	4	1	0	80	9	755
2011	CS-01	44	37	9	5	4	0	1	81	10	112
2011	CS-02	44	35	11	5	4	1	0	80	9	355
2011	CS-03	37	44	11	5	3	0	0	81	8	209
2011	CS-04	41	41	9	6	3	0	0	81	9	64
2011	CS-05	67	17	17	0	0	0	0	83	0	12
2008	CS	41	34	10	6	6	1	1	77	13	839
2008	CS-01	48	33	7	5	5	2	0	83	10	166
2008	CS-02	40	34	10	7	7	1	1	75	14	387
2008	CS-03	39	35	12	8	5	0	2	75	12	198
2008	CS-04	42	36	9	3	8	2	0	79	11	64
2008	CS-05	31	38	15	0	15	0	0	69	15	13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	77	14	3	3	2	0	0	91	5	567
2017	CS-01	74	10	6	5	5	0	0	84	10	62
2017	CS-02	75	16	3	3	3	0	0	91	6	292
2017	CS-03	81	12	3	2	1	0	1	94	3	145
2017	CS-04	79	13	2	6	0	0	0	92	6	48
2017	CS-05	92	0	8	0	0	0	0	92	0	13
2014	CS	75	16	3	4	2	0	0	91	5	607
2014	CS-01	68	17	6	5	3	1	0	86	8	77
2014	CS-02	74	16	3	4	2	0	1	91	7	319
2014	CS-03	77	16	3	3	1	0	0	94	4	140
2014	CS-04	86	8	2	2	0	0	2	96	2	50
2011	CS	76	16	4	3	1	0	0	92	4	757
2011	CS-01	67	20	6	4	1	0	1	88	5	113
2011	CS-02	75	15	4	4	2	0	0	90	6	355
2011	CS-03	79	16	3	1	0	0	0	95	1	210
2011	CS-04	83	11	5	0	0	0	2	95	0	64
2011	CS-05	83	17	0	0	0	0	0	100	0	12
2008	CS	79	11	3	2	3	0	1	91	6	837
2008	CS-01	81	8	3	3	4	0	1	90	7	166
2008	CS-02	78	12	3	3	2	1	1	92	5	386
2008	CS-03	77	12	4	1	6	0	1	90	7	198
2008	CS-04	92	6	0	2	0	0	0	98	2	63
2008	CS-05	92	8	0	0	0	0	0	100	0	13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	63	25	4	3	1	2	2	92	4	565
2017	CS-01	56	25	5	3	3	7	2	88	7	61
2017	CS-02	62	26	2	3	2	2	3	92	5	291
2017	CS-03	68	23	6	1	1	1	1	92	2	145
2017	CS-04	67	19	4	4	0	4	2	91	4	48
2017	CS-05	61	39	0	0	0	0	0	100	0	13
2014	CS	55	29	5	2	1	2	5	91	4	607
2014	CS-01	53	28	6	1	1	4	6	90	3	77
2014	CS-02	55	29	4	2	2	3	5	91	5	319
2014	CS-03	60	29	4	3	1	1	3	93	4	140
2014	CS-04	56	30	10	0	0	0	4	90	0	50
2011	CS	59	28	5	3	2	2	2	91	4	758
2011	CS-01	55	32	1	4	3	4	2	93	6	114
2011	CS-02	57	28	6	3	1	2	2	89	4	355
2011	CS-03	65	24	3	1	2	2	2	93	3	210
2011	CS-04	53	31	8	3	3	2	0	86	6	64
2011	CS-05	58	25	8	0	0	0	8	91	0	12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	61	25	7	2	3	1	0	87	6	565
2017	CS-01	51	28	8	0	11	2	0	80	12	61
2017	CS-02	59	27	6	3	3	1	0	88	6	291
2017	CS-03	68	21	6	3	1	0	1	90	3	145
2017	CS-04	69	21	8	0	2	0	0	90	2	48
2017	CS-05	53	23	16	8	0	0	0	76	8	13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	58	26	9	2	3	2	1	85	5	566
2017	CS-01	53	24	8	6	6	2	0	79	13	62
2017	CS-02	55	28	8	2	4	2	1	86	6	291
2017	CS-03	63	24	10	1	0	1	1	89	1	145
2017	CS-04	71	17	8	2	0	2	0	89	2	48
2017	CS-05	46	30	24	0	0	0	0	76	0	13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	55	30	7	4	3	0	0	86	7	566
2017	CS-01	48	29	8	2	11	2	0	79	13	62
2017	CS-02	53	33	8	3	3	0	0	86	6	291
2017	CS-03	62	27	6	4	1	0	1	90	5	145
2017	CS-04	63	25	2	10	0	0	0	88	10	48
2017	CS-05	53	23	15	9	0	0	0	76	9	13
2014	CS	52	33	9	4	2	0	0	84	7	607
2014	CS-01	57	32	6	3	1	1	0	90	4	77
2014	CS-02	51	33	9	4	3	0	0	84	7	319
2014	CS-03	54	32	6	6	1	0	0	86	8	140
2014	CS-04	46	28	18	4	2	0	2	76	6	50

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	27	33	14	10	5	2	8	67	17	185
2017	CS-02	13	27	27	13	0	13	7	50	17	15
2017	CS-03	30	31	12	9	7	1	9	68	18	106
2017	CS-04	20	44	9	11	4	2	9	73	18	45
2017	CS-05	49	16	26	0	8	0	0	66	8	12
2014	CS	20	32	19	11	4	5	9	61	17	224
2014	CS-02	27	39	18	0	0	6	9	79	0	33
2014	CS-03	16	26	24	12	6	6	11	50	21	125
2014	CS-04	22	41	11	13	4	4	4	69	19	46

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	33	32	16	6	4	9	1	72	11	566
2017	CS-01	34	31	16	0	8	10	2	73	9	62
2017	CS-02	33	31	16	4	3	12	1	73	9	291
2017	CS-03	33	32	15	10	3	6	1	70	13	145
2017	CS-04	40	33	17	6	2	2	0	74	9	48
2017	CS-05	38	38	8	16	0	0	0	76	16	13
2014	CS	25	35	16	6	3	15	1	71	10	604
2014	CS-01	27	31	14	7	1	16	4	72	10	76
2014	CS-02	25	31	18	4	4	17	1	68	10	318
2014	CS-03	20	41	16	6	4	13	0	71	11	140
2014	CS-04	30	44	10	10	0	4	2	79	11	50
2011	CS	21	34	18	6	3	17	1	67	11	752
2011	CS-01	21	29	16	8	3	22	1	65	14	112
2011	CS-02	22	31	20	3	3	20	1	68	7	353
2011	CS-03	18	39	19	8	4	12	0	65	14	208
2011	CS-04	31	31	14	9	5	8	2	69	16	64
2011	CS-05	17	58	0	17	0	8	0	82	18	12

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	28	35	17	10	5	3	1	66	16	566
2017	CS-01	27	37	13	8	8	6	0	69	17	62
2017	CS-02	29	37	17	8	4	4	1	69	13	291
2017	CS-03	27	30	21	14	6	1	1	58	20	145
2017	CS-04	27	46	15	8	4	0	0	73	13	48
2017	CS-05	38	15	15	32	0	0	0	53	32	13
2014	CS	21	36	19	14	5	5	1	60	20	606
2014	CS-01	30	27	22	5	5	9	3	64	12	77
2014	CS-02	21	34	20	13	5	6	1	59	20	319
2014	CS-03	15	44	16	18	7	1	0	59	25	140
2014	CS-04	26	36	18	16	2	2	0	63	18	50
2011	CS	17	40	21	10	6	5	0	60	18	754
2011	CS-01	18	42	17	9	5	10	0	66	16	113
2011	CS-02	16	39	25	8	7	5	1	58	15	352
2011	CS-03	13	42	20	14	8	3	0	57	23	210
2011	CS-04	23	34	20	16	5	2	0	59	21	64
2011	CS-05	33	58	8	0	0	0	0	92	0	12
2008	CS	26	42	16	7	4	5	0	71	12	837
2008	CS-01	35	36	9	7	5	8	1	77	13	167
2008	CS-02	23	41	19	7	4	5	1	68	12	385
2008	CS-03	23	50	13	9	3	3	0	75	11	197
2008	CS-04	30	38	20	9	3	0	0	67	13	64
2008	CS-05	15	54	15	0	15	0	0	69	15	13

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	35	18	12	6	9	1	59	20	565
2017	CS-01	18	42	15	8	8	10	0	66	18	62
2017	CS-02	21	35	17	10	4	11	2	64	16	291
2017	CS-03	16	32	24	16	6	5	1	51	24	144
2017	CS-04	10	40	19	19	6	6	0	53	27	48
2017	CS-05	23	38	8	24	8	0	0	61	32	13
2014	CS	16	30	22	15	5	11	1	52	23	604
2014	CS-01	23	24	23	6	4	15	4	58	13	77
2014	CS-02	17	29	22	11	5	14	1	55	19	319
2014	CS-03	10	30	23	23	7	7	0	43	32	138
2014	CS-04	16	34	20	22	6	2	0	51	29	50
2011	CS	12	33	24	13	7	11	1	50	23	756
2011	CS-01	14	31	21	11	5	18	0	55	19	114
2011	CS-02	13	31	24	11	7	13	1	51	21	352
2011	CS-03	8	31	27	18	8	7	0	43	28	211
2011	CS-04	13	42	19	16	8	3	0	56	24	64
2011	CS-05	8	75	17	0	0	0	0	83	0	12
2008	CS	14	38	19	11	5	12	0	60	19	839
2008	CS-01	23	37	9	9	5	16	1	72	17	167
2008	CS-02	11	36	23	12	3	14	0	55	18	386
2008	CS-03	13	41	19	12	5	10	1	60	19	198
2008	CS-04	13	45	22	11	9	0	0	58	20	64
2008	CS-05	0	62	15	8	15	0	0	62	23	13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	27	30	17	11	8	6	0	61	21	566
2017	CS-01	31	31	13	2	15	10	0	68	18	62
2017	CS-02	27	31	20	10	7	5	1	61	18	291
2017	CS-03	25	31	13	16	8	7	0	60	26	145
2017	CS-04	25	35	13	13	10	4	0	63	24	48
2017	CS-05	46	8	24	23	0	0	0	53	23	13
2014	CS	18	29	22	12	8	9	1	53	22	605
2014	CS-01	23	25	22	8	4	14	4	59	14	77
2014	CS-02	20	29	23	12	7	10	1	54	20	319
2014	CS-03	10	36	22	14	12	6	0	49	28	139
2014	CS-04	22	26	24	16	10	2	0	49	27	50
2011	CS	17	39	18	10	7	9	0	62	18	757
2011	CS-01	16	36	18	11	4	14	0	60	18	114
2011	CS-02	17	38	18	9	7	10	0	62	18	355
2011	CS-03	14	44	17	10	8	7	0	63	19	209
2011	CS-04	22	34	23	8	9	3	0	58	18	64
2011	CS-05	33	42	25	0	0	0	0	75	0	12
2008	CS	24	35	17	7	7	9	0	65	16	838
2008	CS-01	32	30	12	8	8	10	1	69	18	167
2008	CS-02	20	33	22	8	6	12	0	60	15	386
2008	CS-03	24	41	14	5	9	7	0	70	15	197
2008	CS-04	30	41	16	8	5	2	0	71	13	64
2008	CS-05	23	46	8	15	8	0	0	69	23	13

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	20	34	17	15	9	4	1	57	25	565
2017	CS-01	23	32	19	8	11	6	0	59	21	62
2017	CS-02	22	36	18	12	7	6	1	61	20	290
2017	CS-03	19	30	16	22	10	3	1	50	34	145
2017	CS-04	13	42	13	23	10	0	0	54	33	48
2017	CS-05	23	30	16	23	8	0	0	53	30	13
2014	CS	15	34	23	13	9	6	0	52	24	604
2014	CS-01	18	36	26	6	5	8	1	59	13	77
2014	CS-02	17	34	22	12	7	8	1	55	20	318
2014	CS-03	9	32	24	18	14	2	0	43	32	139
2014	CS-04	12	40	16	12	20	0	0	52	32	50
2011	CS	14	36	20	18	7	5	0	53	26	756
2011	CS-01	13	40	20	14	4	8	0	58	20	113
2011	CS-02	15	35	21	17	7	6	0	53	25	354
2011	CS-03	12	36	19	20	10	2	0	50	31	210
2011	CS-04	16	34	17	27	6	0	0	50	33	64
2011	CS-05	25	58	17	0	0	0	0	83	0	12
2008	CS	17	43	17	12	6	5	0	63	19	839
2008	CS-01	30	39	10	11	4	7	0	74	16	167
2008	CS-02	14	43	19	12	7	5	0	60	20	386
2008	CS-03	13	46	20	11	7	4	0	61	19	198
2008	CS-04	20	47	14	13	6	0	0	67	19	64
2008	CS-05	8	54	15	15	8	0	0	62	23	13

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	28	46	14	7	2	1	0	76	10	565
2017	CS-01	37	39	18	5	2	0	0	76	6	62
2017	CS-02	30	48	14	4	2	2	0	80	6	290
2017	CS-03	23	45	14	13	3	0	1	69	17	145
2017	CS-04	23	56	8	13	0	0	0	79	13	48
2017	CS-05	46	24	15	8	8	0	0	70	15	13
2014	CS	26	43	19	7	3	2	0	71	10	606
2014	CS-01	31	45	17	8	0	0	0	76	8	77
2014	CS-02	25	42	21	6	3	3	0	69	9	319
2014	CS-03	23	47	16	9	5	1	0	70	14	139
2014	CS-04	32	40	22	4	0	2	0	73	4	50
2011	CS	22	43	18	10	3	4	0	67	14	755
2011	CS-01	21	48	16	6	4	4	0	72	11	113
2011	CS-02	23	39	20	9	3	5	0	66	13	352
2011	CS-03	20	45	17	12	3	2	1	67	16	211
2011	CS-04	25	41	14	17	3	0	0	66	20	64
2011	CS-05	17	67	17	0	0	0	0	83	0	12

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	38	44	10	2	1	4	1	87	3	564
2017	CS-01	37	35	11	6	2	8	0	79	9	62
2017	CS-02	39	44	9	0	1	6	2	89	1	289
2017	CS-03	35	50	9	2	1	2	0	87	4	145
2017	CS-04	44	40	13	4	0	0	0	83	4	48
2017	CS-05	46	46	0	0	9	0	0	91	9	13
2014	CS	35	45	11	2	1	6	1	85	3	607
2014	CS-01	32	47	13	3	0	4	1	84	3	77
2014	CS-02	35	44	12	2	1	6	0	85	2	319
2014	CS-03	34	46	7	3	2	6	1	87	5	140
2014	CS-04	42	44	6	6	0	2	0	88	6	50
2011	CS	36	40	12	3	1	6	1	83	4	754
2011	CS-01	36	45	9	3	1	6	1	87	4	114
2011	CS-02	36	38	12	3	1	9	0	82	5	352
2011	CS-03	32	42	17	3	0	4	1	79	4	210
2011	CS-04	51	37	11	2	0	0	0	87	2	63
2011	CS-05	42	50	8	0	0	0	0	92	0	12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	33	39	12	6	4	4	2	77	10	566
2017	CS-01	32	34	19	2	5	5	3	72	7	62
2017	CS-02	31	38	12	6	4	6	3	75	11	291
2017	CS-03	33	46	9	6	5	2	0	80	11	145
2017	CS-04	42	35	10	8	2	2	0	79	11	48
2017	CS-05	46	38	16	0	0	0	0	84	0	13
2014	CS	29	42	13	6	4	5	2	76	10	607
2014	CS-01	24	38	15	6	5	9	1	70	13	77
2014	CS-02	26	42	13	7	3	5	3	75	11	319
2014	CS-03	34	43	14	4	3	2	1	79	7	140
2014	CS-04	34	44	4	6	8	4	0	81	15	50
2011	CS	35	40	10	6	2	5	2	80	9	756
2011	CS-01	35	44	9	4	1	5	2	86	5	113
2011	CS-02	31	39	12	6	3	6	2	77	10	355
2011	CS-03	38	40	8	7	2	4	1	82	10	210
2011	CS-04	46	32	6	11	2	2	2	80	13	63
2011	CS-05	58	33	8	0	0	0	0	92	0	12
2008	CS	30	36	14	7	5	6	2	72	13	837
2008	CS-01	32	32	14	7	5	6	4	71	13	167
2008	CS-02	23	39	15	8	5	8	2	69	15	386
2008	CS-03	34	37	14	7	4	3	1	74	12	198
2008	CS-04	52	27	13	5	3	0	0	79	8	62
2008	CS-05	38	38	8	0	8	8	0	83	8	13

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	21	30	23	11	5	8	2	56	18	565
2017	CS-01	16	23	31	13	6	11	0	44	22	62
2017	CS-02	18	33	21	10	5	9	4	58	17	290
2017	CS-03	24	28	23	15	3	6	1	56	20	145
2017	CS-04	31	25	29	10	2	2	0	57	13	48
2017	CS-05	46	30	16	0	0	8	0	82	0	13
2014	CS	16	31	25	10	4	11	3	55	16	607
2014	CS-01	13	30	27	8	3	15	4	54	13	77
2014	CS-02	15	27	28	11	5	10	4	49	19	319
2014	CS-03	18	36	24	10	2	10	1	60	14	140
2014	CS-04	14	50	16	10	2	6	2	70	13	50
2011	CS	17	34	25	8	4	10	3	58	14	758
2011	CS-01	13	31	26	5	4	16	4	55	12	114
2011	CS-02	15	33	25	10	3	12	3	56	15	354
2011	CS-03	17	36	23	9	5	7	3	59	16	211
2011	CS-04	23	36	27	5	5	3	2	62	10	64
2011	CS-05	50	25	25	0	0	0	0	75	0	12

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	16	26	17	13	9	16	2	52	27	566
2017	CS-01	16	31	13	10	10	21	0	59	24	62
2017	CS-02	15	25	17	12	8	20	3	52	26	291
2017	CS-03	17	27	19	15	8	11	3	50	27	145
2017	CS-04	17	31	19	17	8	6	2	52	27	48
2017	CS-05	15	8	15	23	24	8	8	27	55	13
2014	CS	12	24	20	13	11	16	3	46	29	607
2014	CS-01	21	25	17	10	9	14	4	56	24	77
2014	CS-02	11	26	21	12	11	16	3	46	29	319
2014	CS-03	9	26	21	15	9	18	2	44	29	140
2014	CS-04	16	14	20	18	14	14	4	37	39	50
2011	CS	13	22	23	13	9	17	4	44	28	756
2011	CS-01	17	21	19	9	9	19	6	51	23	115
2011	CS-02	13	21	24	11	10	19	3	44	26	353
2011	CS-03	10	22	25	16	10	15	3	39	31	210
2011	CS-04	10	29	17	19	8	14	3	46	33	63
2011	CS-05	8	33	25	8	0	8	17	56	11	12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	50	30	10	6	2	1	0	81	8	562
2017	CS-01	55	24	11	3	0	5	2	84	3	62
2017	CS-02	50	30	9	7	2	1	0	82	9	287
2017	CS-03	51	28	11	6	3	1	0	80	9	145
2017	CS-04	38	44	10	4	4	0	0	81	8	48
2017	CS-05	61	15	16	8	0	0	0	76	8	13
2014	CS	47	31	12	4	2	1	1	80	7	607
2014	CS-01	50	29	10	3	3	4	1	84	5	77
2014	CS-02	46	32	13	6	2	1	1	79	8	319
2014	CS-03	49	27	14	4	4	0	2	77	8	140
2014	CS-04	42	46	10	0	2	0	0	88	2	50

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	55	27	6	4	2	4	2	88	6	564
2017	CS-01	56	20	8	0	0	10	7	90	0	61
2017	CS-02	55	27	6	5	2	3	2	86	8	290
2017	CS-03	58	28	5	3	2	3	1	90	5	145
2017	CS-04	50	35	6	4	0	4	0	89	4	48
2017	CS-05	53	39	0	8	0	0	0	92	8	13
2014	CS	57	28	7	2	1	3	1	89	3	606
2014	CS-01	54	29	1	5	0	8	3	93	6	77
2014	CS-02	58	25	9	3	1	2	1	86	4	318
2014	CS-03	56	31	8	1	1	1	1	90	2	140
2014	CS-04	60	32	4	0	0	2	2	96	0	50
2011	CS	58	24	8	4	1	2	3	86	6	758
2011	CS-01	62	26	4	2	1	1	4	94	3	114
2011	CS-02	58	21	10	4	2	3	3	83	6	355
2011	CS-03	57	25	6	7	1	0	4	86	8	211
2011	CS-04	57	27	10	2	0	2	3	88	2	63
2011	CS-05	42	50	0	0	0	0	8	100	0	12
2008	CS	63	22	8	3	2	1	2	88	4	838
2008	CS-01	69	16	7	2	1	2	2	89	4	166
2008	CS-02	64	19	9	4	2	2	1	85	6	386
2008	CS-03	59	29	7	2	1	0	2	90	3	198
2008	CS-04	59	31	5	0	2	2	2	94	2	64
2008	CS-05	46	38	8	0	0	0	8	92	0	13

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	20	39	16	15	8	2	0	61	23	564
2017	CS-01	24	35	13	6	13	8	0	65	21	62
2017	CS-02	19	37	17	16	9	2	1	57	26	290
2017	CS-03	20	41	15	16	7	1	0	62	23	144
2017	CS-04	17	52	19	10	2	0	0	69	13	48
2017	CS-05	30	38	8	24	0	0	0	68	24	13
2014	CS	18	37	21	15	7	2	0	56	22	607
2014	CS-01	28	43	10	8	5	4	1	76	14	77
2014	CS-02	17	34	22	17	8	2	0	52	25	319
2014	CS-03	13	40	26	15	6	1	0	53	21	140
2014	CS-04	16	40	22	10	6	4	2	60	17	50
2011	CS	24	38	18	10	6	3	1	65	17	754
2011	CS-01	31	30	23	6	5	2	3	64	12	113
2011	CS-02	20	38	18	12	7	4	0	61	20	354
2011	CS-03	22	43	18	11	5	1	0	66	16	210
2011	CS-04	38	38	14	6	2	0	2	77	8	63
2011	CS-05	45	55	0	0	0	0	0	100	0	11
2008	CS	24	43	17	8	6	1	0	68	14	838
2008	CS-01	32	32	18	8	7	4	1	66	15	165
2008	CS-02	18	48	18	9	6	1	0	66	15	387
2008	CS-03	25	45	17	10	4	0	0	70	13	198
2008	CS-04	41	41	11	3	2	2	2	84	5	64
2008	CS-05	38	38	0	0	23	0	0	77	23	13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	21	31	13	15	16	2	1	54	32	564
2017	CS-01	15	21	15	13	29	8	0	39	46	62
2017	CS-02	18	29	15	16	18	1	2	49	36	289
2017	CS-03	26	34	11	18	9	1	1	61	27	145
2017	CS-04	35	33	10	6	13	0	2	70	19	48
2017	CS-05	23	61	9	0	8	0	0	84	8	13
2014	CS	15	29	19	18	16	2	2	46	35	607
2014	CS-01	13	32	13	15	21	4	3	48	39	77
2014	CS-02	13	26	19	18	19	2	2	41	39	319
2014	CS-03	16	33	23	21	6	1	1	50	27	140
2014	CS-04	20	30	14	12	16	2	6	54	30	50
2011	CS	15	29	17	16	19	3	2	46	36	754
2011	CS-01	23	23	9	14	25	4	3	49	42	113
2011	CS-02	8	24	22	16	24	5	1	35	42	353
2011	CS-03	18	36	17	18	10	0	1	54	29	210
2011	CS-04	22	41	10	10	13	2	3	67	23	63
2011	CS-05	42	25	0	17	0	8	8	80	20	12
2008	CS	18	31	15	17	16	1	1	50	34	835
2008	CS-01	29	27	15	13	15	1	0	56	28	165
2008	CS-02	9	32	17	20	20	1	1	42	40	384
2008	CS-03	22	36	13	16	12	1	1	58	28	198
2008	CS-04	33	34	14	9	6	0	3	69	16	64
2008	CS-05	8	15	0	38	15	8	15	30	70	13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	21	38	22	7	4	7	1	64	13	564
2017	CS-01	19	35	21	8	11	5	0	58	20	62
2017	CS-02	18	37	22	7	3	10	1	63	12	289
2017	CS-03	21	40	20	11	3	4	1	64	14	145
2017	CS-04	31	46	19	0	2	2	0	79	2	48
2017	CS-05	38	30	23	0	9	0	0	68	9	13

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	43	36	11	2	2	5	0	84	4	566
2017	CS-01	44	34	8	0	6	8	0	84	7	62
2017	CS-02	40	37	11	2	3	5	1	82	5	291
2017	CS-03	46	35	12	2	1	3	0	84	3	145
2017	CS-04	50	33	10	2	0	4	0	87	2	48
2017	CS-05	30	53	9	0	0	8	0	90	0	13
2014	CS	47	36	10	2	0	3	0	87	3	604
2014	CS-01	44	38	14	1	0	3	0	84	1	77
2014	CS-02	43	36	14	2	1	4	0	83	3	318
2014	CS-03	55	35	3	3	0	3	1	94	3	139
2014	CS-04	56	38	2	0	0	4	0	98	0	50

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	44	39	11	3	1	2	0	84	5	563
2017	CS-01	45	29	18	3	2	3	0	77	5	62
2017	CS-02	42	39	11	3	1	3	1	84	5	290
2017	CS-03	45	41	10	3	1	0	0	86	4	143
2017	CS-04	52	38	8	0	0	2	0	91	0	48
2017	CS-05	46	38	0	8	9	0	0	84	16	13
2014	CS	45	36	14	3	1	2	0	82	4	605
2014	CS-01	46	30	16	3	3	4	0	78	5	76
2014	CS-02	40	38	15	3	1	2	0	79	5	319
2014	CS-03	50	35	11	1	0	1	1	87	1	140
2014	CS-04	56	36	6	2	0	0	0	92	2	50
2011	CS	38	42	12	2	1	4	0	84	4	757
2011	CS-01	38	38	12	3	2	8	0	82	5	114
2011	CS-02	38	42	13	2	2	4	0	83	4	354
2011	CS-03	34	49	10	3	1	2	0	85	4	210
2011	CS-04	48	38	11	2	0	2	0	87	2	64
2011	CS-05	67	33	0	0	0	0	0	100	0	12

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	49	37	9	2	2	0	0	87	5	566
2017	CS-01	45	35	11	3	5	0	0	81	8	62
2017	CS-02	47	38	10	2	2	1	1	87	3	291
2017	CS-03	52	37	6	3	2	0	0	88	6	145
2017	CS-04	58	38	2	2	0	0	0	96	2	48
2017	CS-05	61	15	15	0	9	0	0	76	9	13
2014	CS	46	40	10	3	1	0	0	86	4	607
2014	CS-01	49	36	9	5	1	0	0	85	6	77
2014	CS-02	43	43	12	2	1	0	0	85	3	319
2014	CS-03	49	39	6	4	1	1	0	89	5	140
2014	CS-04	50	36	10	4	0	0	0	86	4	50
2011	CS	42	42	11	3	2	1	0	84	5	755
2011	CS-01	49	36	11	2	1	1	0	86	3	114
2011	CS-02	39	41	12	3	3	1	0	81	7	352
2011	CS-03	37	49	11	1	1	0	0	86	2	210
2011	CS-04	48	36	8	5	3	0	0	84	8	64
2011	CS-05	83	17	0	0	0	0	0	100	0	12
2008	CS	41	40	12	4	3	1	0	82	7	839
2008	CS-01	47	35	10	2	3	1	1	84	5	167
2008	CS-02	37	41	13	4	3	2	0	79	7	386
2008	CS-03	40	44	9	4	3	0	0	84	7	198
2008	CS-04	52	36	11	0	2	0	0	88	2	64
2008	CS-05	46	31	15	0	8	0	0	77	8	13

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	45	32	12	7	2	1	0	78	10	563
2017	CS-01	39	40	15	2	2	3	0	82	3	62
2017	CS-02	47	31	11	8	3	1	1	78	11	290
2017	CS-03	43	35	13	8	1	0	0	78	9	143
2017	CS-04	52	25	13	8	2	0	0	77	10	48
2017	CS-05	46	15	23	8	9	0	0	61	16	13
2014	CS	37	37	16	8	3	0	0	74	11	607
2014	CS-01	46	29	14	6	4	0	0	75	10	77
2014	CS-02	37	36	16	8	3	0	0	73	11	319
2014	CS-03	29	46	15	7	2	0	0	76	9	140
2014	CS-04	42	30	20	8	0	0	0	72	8	50
2011	CS	43	35	14	5	2	1	0	79	7	755
2011	CS-01	46	34	13	2	3	2	0	82	4	114
2011	CS-02	40	35	15	6	3	1	0	76	9	355
2011	CS-03	42	38	13	6	0	0	0	80	7	209
2011	CS-04	48	32	16	3	2	0	0	79	5	63
2011	CS-05	73	27	0	0	0	0	0	100	0	11

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	43	35	12	7	2	0	79	9	566
2017	CS-01	40	37	19	0	2	2	79	2	62
2017	CS-02	45	35	10	7	3	0	80	10	291
2017	CS-03	40	37	13	9	1	0	77	10	145
2017	CS-04	52	27	17	2	2	0	79	4	48
2017	CS-05	46	23	8	15	9	0	68	24	13
2014	CS	36	37	15	9	3	0	73	12	607
2014	CS-01	48	27	15	6	4	0	74	10	77
2014	CS-02	35	38	15	9	3	0	73	12	319
2014	CS-03	30	46	14	7	3	0	76	10	140
2014	CS-04	42	24	24	10	0	0	66	10	50
2011	CS	39	38	13	6	2	1	78	9	756
2011	CS-01	43	38	11	4	3	1	82	7	113
2011	CS-02	38	38	14	7	3	1	77	9	356
2011	CS-03	36	41	15	7	1	0	77	8	209
2011	CS-04	44	35	11	6	3	0	79	10	63
2011	CS-05	67	33	0	0	0	0	100	0	12
2008	CS	44	40	9	4	3	0	84	7	837
2008	CS-01	48	38	6	4	4	0	86	8	167
2008	CS-02	39	41	10	6	3	1	81	9	387
2008	CS-03	45	42	8	3	2	1	87	5	195
2008	CS-04	59	31	8	0	2	0	91	2	64
2008	CS-05	54	23	8	0	15	0	77	15	13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	40	28	16	8	4	4	0	71	12	565
2017	CS-01	39	24	15	8	5	10	0	70	14	62
2017	CS-02	41	28	16	7	4	3	0	71	12	290
2017	CS-03	37	32	16	11	1	3	0	71	12	145
2017	CS-04	52	23	15	4	2	4	0	78	7	48
2017	CS-05	53	15	15	8	9	0	0	68	16	13
2014	CS	37	28	17	10	5	3	0	67	16	607
2014	CS-01	40	28	14	9	5	4	0	70	15	77
2014	CS-02	36	29	16	11	5	3	1	68	16	319
2014	CS-03	34	30	22	9	4	2	0	65	12	140
2014	CS-04	38	22	18	10	6	4	2	64	17	50
2011	CS	42	28	15	8	3	5	0	73	12	756
2011	CS-01	44	23	11	12	4	5	0	71	18	113
2011	CS-02	40	26	17	8	4	6	0	70	13	356
2011	CS-03	39	34	14	7	1	4	0	77	9	209
2011	CS-04	52	22	11	11	2	2	0	76	13	63
2011	CS-05	58	25	0	0	0	0	17	100	0	12
2008	CS	39	28	15	8	5	4	0	70	14	836
2008	CS-01	41	26	14	8	4	4	1	72	13	167
2008	CS-02	36	28	17	10	6	4	0	67	16	386
2008	CS-03	43	31	13	4	5	4	1	77	9	195
2008	CS-04	47	25	17	6	2	3	0	74	8	64
2008	CS-05	46	15	0	8	23	0	8	67	33	13

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CS	20	49	31	567
2017	CS-01	10	40	50	62
2017	CS-02	19	49	32	292
2017	CS-03	20	52	28	145
2017	CS-04	31	50	19	48
2017	CS-05	47	53	0	13
2014	CS	16	49	34	607
2014	CS-01	15	49	36	77
2014	CS-02	16	50	34	319
2014	CS-03	15	53	32	140
2014	CS-04	22	38	40	50
2011	CS	15	54	31	759
2011	CS-01	15	47	38	115
2011	CS-02	14	54	32	356
2011	CS-03	16	55	29	209
2011	CS-04	17	61	22	64
2011	CS-05	8	75	17	12

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CS	21	36	26	5	0	11	112
2017	CS-02	16	42	29	4	0	9	55
2017	CS-03	21	48	17	3	0	10	29
2017	CS-04	50	14	7	14	0	14	14
2014	CS	19	42	23	12	9999	4	100
2014	CS-01	8	25	42	8	9999	17	12
2014	CS-02	25	42	13	15	9999	4	52
2014	CS-03	14	52	19	14	9999	0	21
2014	CS-04	18	55	27	0	9999	0	11
2011	CS	17	39	31	3	9999	9	116
2011	CS-01	12	41	29	6	9999	12	17
2011	CS-02	18	41	27	6	9999	8	51
2011	CS-03	18	47	26	0	9999	9	34
2011	CS-04	18	9	64	0	9999	9	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	10	90	565
2017	CS-01	16	84	62
2017	CS-02	11	89	290
2017	CS-03	7	93	145
2017	CS-05	0	100	13
2014	CS	9	91	606
2014	CS-02	11	89	318
2014	CS-03	8	92	140
2014	CS-04	16	84	50

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CS	51	58
2017	CS-02	48	33
2014	CS	47	57
2014	CS-02	43	35
2014	CS-03	73	11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CS	62	58
2017	CS-02	67	33
2017	CS-03	60	10
2014	CS	60	57
2014	CS-02	74	35

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CS	58
2017	CS-02	33
2017	CS-03	10
2014	CS	57
2014	CS-02	35
2014	CS-03	11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CS-03	0	10
2014	CS-03	0	11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	CS	58
2017	CS-02	33
2017	CS-03	10
2014	CS	57
2014	CS-02	35
2014	CS-03	11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	10	58
2014	CS	11	57
2014	CS-02	14	35
2014	CS-03	0	11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CS	25	58
2017	CS-02	24	33
2014	CS	25	57
2014	CS-02	26	35

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CS	29	58
2017	CS-02	36	33
2017	CS-03	0	10
2014	CS	35	57
2014	CS-02	29	35

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	CS	43	58
2017	CS-02	48	33
2014	CS	40	57
2014	CS-02	37	35

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CS	23	58
2017	CS-02	24	33
2014	CS	40	57
2014	CS-02	46	35

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CS	21	58
2017	CS-02	24	33
2014	CS	28	57
2014	CS-02	29	35

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CS	43	58
2017	CS-02	39	33
2017	CS-03	50	10
2014	CS	60	57
2014	CS-02	51	35
2014	CS-03	64	11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	CS	23	58
2017	CS-02	21	33
2014	CS	37	57
2014	CS-02	43	35

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	CS	58
2017	CS-02	33
2017	CS-03	10
2014	CS-03	11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	CS-02	0	33
2014	CS-03	0	11

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	CS	9	58
2017	CS-03	0	10
2014	CS	11	57

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CS	36	58
2017	CS-02	33	33
2014	CS	49	57
2014	CS-02	54	35
2014	CS-03	45	11

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	CS	17	58
2014	CS	18	57
2014	CS-02	14	35
2014	CS-03	45	11

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	21	58
2017	CS-02	18	33
2014	CS	12	57
2014	CS-02	14	35

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CS	52	58
2017	CS-02	52	33
2017	CS-03	50	10
2014	CS	54	57
2014	CS-02	51	35
2014	CS-03	55	11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	CS	29	58
2017	CS-02	27	33
2014	CS	39	57
2014	CS-02	34	35
2014	CS-03	55	11

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CS	0	58
2017	CS-02	0	33
2017	CS-03	0	10
2014	CS	14	57
2014	CS-02	14	35

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CS	10	58
2014	CS	14	57
2014	CS-02	14	35

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CS-02	0	33
2014	CS	11	57

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	CS-02	33
2017	CS-03	10
2014	CS-03	11

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CS-02	0	33
2014	CS	16	57
2014	CS-02	17	35

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	12	58
2014	CS	14	57
2014	CS-02	17	35

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CS	24	58
2017	CS-02	27	33
2014	CS	23	57
2014	CS-02	26	35

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CS	14	57
2017	CS-02	15	33
2014	CS	15	55
2014	CS-02	15	33

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CS	33	57
2017	CS-02	33	33
2014	CS	18	55
2014	CS-02	21	33

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CS	18	57
2017	CS-02	18	33
2014	CS	15	55
2014	CS-02	18	33

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CS	18	57
2017	CS-02	18	33
2017	CS-03	0	10
2014	CS	11	55

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CS	11	57
2017	CS-02	15	33
2017	CS-03	0	10
2014	CS	9	55

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CS	11	57

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CS	11	57
2014	CS	13	55
2014	CS-02	18	33

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CS-03	0	10
2014	CS	9	55

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CS-02	0	33
2014	CS	11	55
2014	CS-02	15	33
2014	CS-03	0	11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CS	21	57
2017	CS-02	24	33
2014	CS	31	55
2014	CS-02	33	33

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CS	37	57
2017	CS-02	36	33
2014	CS	36	55
2014	CS-02	36	33

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	CS-03	0	10
2014	CS-03	0	11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CS	31	57
2017	CS-02	27	33
2014	CS	55	55
2014	CS-02	61	33
2014	CS-03	64	11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	CS	57
2017	CS-02	33
2017	CS-03	10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	21	57
2017	CS-02	18	33
2014	CS	11	55

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	98	2	58
2017	CS-02	100	0	33
2017	CS-03	100	0	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	20	20	16	4	2	32	7	65	9	565
2017	CS-01	15	15	21	3	3	34	8	51	11	61
2017	CS-02	18	20	14	3	2	35	8	66	10	291
2017	CS-03	23	20	19	6	1	28	4	64	9	145
2017	CS-04	23	23	17	4	0	25	8	69	6	48
2017	CS-05	38	30	8	0	0	24	0	90	0	13
2014	CS	17	19	13	4	1	35	10	65	11	607
2014	CS-01	15	20	12	1	1	32	18	72	5	77
2014	CS-02	16	18	14	5	1	36	10	62	12	319
2014	CS-03	14	21	13	4	2	39	8	64	12	140
2014	CS-04	22	24	14	4	2	28	6	70	9	50

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	37	34	11	4	2	12	1	81	6	564
2017	CS-01	30	31	10	5	3	21	0	77	10	61
2017	CS-02	36	34	10	3	2	13	2	82	6	290
2017	CS-03	40	32	13	4	1	9	1	80	5	145
2017	CS-04	38	40	8	6	0	6	2	84	7	48
2017	CS-05	53	23	8	0	0	16	0	91	0	13
2014	CS	33	34	13	3	1	14	2	80	5	607
2014	CS-01	31	38	10	3	0	15	3	84	3	77
2014	CS-02	31	34	13	3	1	16	2	79	5	319
2014	CS-03	32	34	14	4	1	13	2	78	6	140
2014	CS-04	44	32	10	2	2	8	2	84	4	50
2011	CS	43	41	8	2	2	5	0	88	4	755
2011	CS-01	41	32	9	1	1	16	0	88	2	114
2011	CS-02	44	40	8	3	2	3	0	87	5	353
2011	CS-03	39	49	7	2	0	4	0	91	2	210
2011	CS-04	44	41	8	3	3	0	0	86	6	63
2011	CS-05	67	25	8	0	0	0	0	92	0	12

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	26	54	11	6	1	1	1	82	7	567
2017	CS-01	18	40	18	11	5	6	2	63	18	62
2017	CS-02	20	58	14	6	0	1	0	79	7	292
2017	CS-03	35	54	3	6	2	0	0	89	8	145
2017	CS-04	46	46	6	2	0	0	0	92	2	48
2017	CS-05	38	47	0	0	0	0	15	100	0	13
2014	CS	23	57	14	3	0	1	1	82	4	607
2014	CS-01	21	52	18	1	1	3	4	78	3	77
2014	CS-02	21	55	18	5	0	1	0	77	5	319
2014	CS-03	26	63	9	2	1	0	0	89	3	140
2014	CS-04	30	62	6	0	0	0	2	94	0	50
2011	CS	23	61	9	3	2	2	0	86	4	756
2011	CS-01	21	55	11	4	4	5	0	81	8	114
2011	CS-02	21	63	12	2	2	1	0	84	4	354
2011	CS-03	24	63	6	3	1	0	1	89	4	210
2011	CS-04	33	60	3	2	0	2	0	95	2	63
2011	CS-05	50	42	8	0	0	0	0	92	0	12
2008	CS	27	54	10	6	2	1	0	81	8	839
2008	CS-01	19	53	10	8	6	3	1	75	14	167
2008	CS-02	26	54	12	5	2	1	0	80	7	386
2008	CS-03	30	54	9	6	1	1	0	84	7	198
2008	CS-04	39	53	2	5	2	0	0	92	6	64
2008	CS-05	38	46	0	0	0	0	15	100	0	13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	14	30	19	4	2	25	6	64	9	564
2017	CS-01	10	23	27	3	2	26	10	50	8	62
2017	CS-02	13	31	17	6	1	29	4	64	10	291
2017	CS-03	18	31	21	1	3	20	6	66	6	143
2017	CS-04	10	33	17	6	2	19	13	64	12	48
2017	CS-05	15	32	8	0	0	30	15	86	0	13
2014	CS	11	28	19	4	3	27	9	61	10	607
2014	CS-01	12	34	19	1	4	21	9	65	7	77
2014	CS-02	13	26	20	3	3	27	7	60	9	319
2014	CS-03	7	31	16	5	3	31	7	61	13	140
2014	CS-04	6	24	20	2	2	26	20	56	7	50
2011	CS	9	27	21	5	4	29	5	55	13	757
2011	CS-01	8	29	14	4	6	32	7	61	16	114
2011	CS-02	10	26	23	5	4	29	4	54	13	354
2011	CS-03	9	29	20	5	2	30	4	58	12	210
2011	CS-04	5	27	30	3	6	23	6	44	13	64
2011	CS-05	8	8	17	8	0	50	8	40	20	12

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	44	35	8	1	1	11	1	90	2	565
2017	CS-01	32	24	16	0	2	24	2	76	2	62
2017	CS-02	43	38	7	0	0	11	1	91	1	292
2017	CS-03	48	35	7	1	1	8	1	91	2	144
2017	CS-04	53	36	2	2	0	6	0	95	2	47
2017	CS-05	38	30	9	8	0	0	15	81	9	13
2014	CS	40	39	11	0	0	8	1	87	1	607
2014	CS-01	39	32	14	0	0	12	4	83	0	77
2014	CS-02	39	39	11	1	0	10	0	87	1	319
2014	CS-03	41	47	8	1	0	2	1	91	1	140
2014	CS-04	52	24	12	0	0	10	2	86	0	50
2011	CS	38	38	10	1	1	10	1	86	2	755
2011	CS-01	32	37	11	0	0	21	0	87	0	112
2011	CS-02	40	39	9	1	0	10	1	89	1	355
2011	CS-03	38	38	12	1	1	8	2	84	3	210
2011	CS-04	41	38	10	6	2	3	0	82	8	63
2011	CS-05	50	50	0	0	0	0	0	100	0	12
2008	CS	44	36	10	1	1	9	1	88	1	838
2008	CS-01	45	32	7	1	1	14	1	90	1	167
2008	CS-02	44	34	11	1	0	9	1	87	1	385
2008	CS-03	43	42	9	1	1	5	0	90	1	198
2008	CS-04	47	38	9	0	2	5	0	89	2	64
2008	CS-05	38	38	0	8	0	0	15	91	9	13

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	36	33	10	2	1	16	1	83	4	567
2017	CS-01	23	27	15	0	3	31	2	74	5	62
2017	CS-02	35	34	9	1	1	18	1	86	3	292
2017	CS-03	41	34	10	3	1	11	0	84	5	145
2017	CS-04	44	35	10	2	2	4	2	84	4	48
2017	CS-05	30	38	9	8	0	0	15	81	9	13
2014	CS	32	38	13	3	0	13	1	81	4	607
2014	CS-01	33	27	17	3	0	17	4	76	3	77
2014	CS-02	32	38	13	4	0	12	1	81	5	319
2014	CS-03	29	46	12	2	0	11	0	84	2	140
2014	CS-04	38	32	10	2	2	14	2	83	5	50
2011	CS	32	36	12	3	1	16	1	81	5	754
2011	CS-01	28	31	10	1	1	28	1	84	3	113
2011	CS-02	31	36	12	3	1	16	1	80	5	354
2011	CS-03	31	38	13	3	1	13	2	81	4	208
2011	CS-04	38	41	8	6	3	5	0	82	10	64
2011	CS-05	58	33	0	0	0	8	0	100	0	12
2008	CS	39	35	11	3	2	8	1	82	6	837
2008	CS-01	37	32	9	2	2	16	2	84	5	166
2008	CS-02	39	35	12	4	2	9	1	81	6	385
2008	CS-03	43	38	11	4	1	4	1	84	5	198
2008	CS-04	38	34	17	3	2	6	0	77	5	64
2008	CS-05	38	54	0	8	0	0	0	92	8	13

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	7	93	564
2017	CS-01	10	90	62
2017	CS-02	7	93	290
2017	CS-03	3	97	144
2014	CS	2	98	606
2014	CS-02	3	97	318
2014	CS-04	0	100	50

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	CS	35	37
2017	CS-02	24	21
2014	CS	36	14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CS	68	37
2017	CS-02	71	21
2014	CS	79	14
2014	CS-02	90	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CS	37
2017	CS-02	21
2014	CS	14
2014	CS-02	10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	CS	37
2017	CS-02	21
2014	CS	14
2014	CS-02	10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	CS	24	37
2017	CS-02	29	21
2014	CS-02	0	10

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	CS	22	37

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	CS	24	37
2017	CS-02	33	21
2014	CS-02	0	10

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	CS	19	37

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	CS	37
2017	CS-02	21
2014	CS	14
2014	CS-02	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	CS	0	37
2017	CS-02	0	21

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	CS	0	37
2017	CS-02	0	21

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	CS	22	37
2017	CS-02	24	21

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	CS	37
2017	CS-02	21
2014	CS	14
2014	CS-02	10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	16	37
2014	CS	36	14

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CS	27	37
2017	CS-02	33	21
2014	CS	36	14

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Total responses
2017	CS	37
2017	CS-02	21
2014	CS	14
2014	CS-02	10

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	Total responses
2017	CS-02	21
2014	CS	14
2014	CS-02	10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	CS	37
2017	CS-02	21
2014	CS	14
2014	CS-02	10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	CS-02	0	21

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CS	62	37
2017	CS-02	57	21
2014	CS	43	14

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CS	16	37
2014	CS	0	14
2014	CS-02	0	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	CS	37
2017	CS-02	21
2014	CS	14
2014	CS-02	10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	CS	37
2017	CS-02	21
2014	CS	14
2014	CS-02	10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CS	43	37
2017	CS-02	43	21
2014	CS	50	14
2014	CS-02	50	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CS	57	37
2017	CS-02	52	21
2014	CS	64	14
2014	CS-02	70	10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	CS	0	37
2017	CS-02	0	21

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	97	3	37
2017	CS-02	100	0	21

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	20	18	16	1	2	35	7	66	5	565
2017	CS-01	13	11	25	2	2	39	8	47	6	61
2017	CS-02	20	19	15	1	1	36	8	69	4	292
2017	CS-03	23	19	17	1	2	34	4	67	6	144
2017	CS-04	21	19	13	4	2	31	10	68	11	48
2017	CS-05	30	15	8	0	0	39	8	86	0	13
2014	CS	19	19	15	1	1	38	8	70	3	607
2014	CS-01	21	17	13	1	0	32	15	73	2	77
2014	CS-02	17	20	16	1	1	37	8	67	4	319
2014	CS-03	16	20	15	1	0	40	7	69	3	140
2014	CS-04	18	18	12	0	0	46	6	75	0	50

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	37	32	11	2	1	14	2	83	4	564
2017	CS-01	34	23	13	5	2	23	0	74	9	61
2017	CS-02	37	32	10	1	1	16	2	85	3	291
2017	CS-03	40	35	13	1	1	9	1	84	2	144
2017	CS-04	35	35	6	6	2	8	6	83	10	48
2017	CS-05	38	30	15	0	0	16	0	82	0	13
2014	CS	34	34	13	2	0	14	2	82	3	607
2014	CS-01	41	27	10	3	0	14	5	84	3	77
2014	CS-02	31	34	14	2	1	15	2	79	3	319
2014	CS-03	34	38	13	1	0	12	1	83	2	140
2014	CS-04	38	34	14	0	0	12	2	84	0	50
2011	CS	44	40	8	1	1	6	0	89	2	757
2011	CS-01	44	31	6	1	1	18	0	90	2	114
2011	CS-02	41	43	9	1	1	5	0	89	2	355
2011	CS-03	44	43	7	1	0	4	0	91	1	210
2011	CS-04	53	31	9	5	0	2	0	86	5	64
2011	CS-05	75	25	0	0	0	0	0	100	0	12

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	41	27	15	7	7	0	3	70	14	563
2017	CS-01	30	33	12	7	17	2	0	64	24	60
2017	CS-02	42	27	18	7	4	0	3	71	11	291
2017	CS-03	43	26	12	9	8	0	2	70	18	145
2017	CS-04	44	25	17	6	4	0	4	72	11	48
2017	CS-05	38	39	8	8	8	0	0	77	15	13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	21	33	23	13	8	1	1	55	22	564
2017	CS-01	28	31	25	8	7	2	0	60	15	61
2017	CS-02	26	37	20	11	4	1	2	65	15	291
2017	CS-03	13	32	24	19	11	0	1	45	31	145
2017	CS-04	13	21	33	19	15	0	0	33	33	48
2017	CS-05	0	15	38	15	32	0	0	15	47	13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	24	33	20	14	6	1	2	59	21	562
2017	CS-01	36	25	20	7	7	0	5	64	14	59
2017	CS-02	30	35	18	10	3	1	2	67	14	291
2017	CS-03	17	32	23	18	9	0	1	49	27	145
2017	CS-04	8	33	23	23	13	0	0	42	35	48
2017	CS-05	0	23	23	39	15	0	0	23	54	13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	24	28	21	16	9	1	2	53	25	565
2017	CS-01	33	28	21	10	8	0	0	61	18	61
2017	CS-02	28	31	18	11	6	2	3	63	18	292
2017	CS-03	17	24	27	21	10	0	1	42	31	145
2017	CS-04	8	27	21	29	13	0	2	36	43	48
2017	CS-05	8	15	15	30	32	0	0	23	62	13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	50	24	6	6	3	1	11	83	10	563
2017	CS-01	61	17	5	5	2	2	8	87	8	59
2017	CS-02	53	23	3	3	2	1	14	90	6	292
2017	CS-03	48	23	8	9	4	0	7	77	14	145
2017	CS-04	33	38	13	8	2	0	6	76	11	48
2017	CS-05	15	15	15	23	24	0	8	33	51	13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	34	32	18	8	5	1	68	14	564
2017	CS-01	48	30	15	5	2	2	78	7	61
2017	CS-02	36	30	16	10	5	2	68	15	292
2017	CS-03	29	37	20	7	6	1	66	13	144
2017	CS-04	35	31	19	10	4	0	67	15	48
2017	CS-05	0	39	46	8	8	0	39	15	13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	29	35	21	9	4	1	2	65	13	565
2017	CS-01	38	31	16	10	3	2	0	70	13	61
2017	CS-02	32	35	21	7	3	1	2	69	10	292
2017	CS-03	23	38	21	11	5	0	2	62	16	144
2017	CS-04	21	35	25	10	8	0	0	56	19	48
2017	CS-05	38	8	32	23	0	0	0	46	23	13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	20	35	23	12	7	1	2	57	20	565
2017	CS-01	34	28	15	13	7	3	0	64	20	61
2017	CS-02	23	36	24	7	7	0	3	61	14	292
2017	CS-03	12	37	26	17	7	0	1	50	24	145
2017	CS-04	10	33	25	17	15	0	0	44	31	48
2017	CS-05	0	46	8	39	8	0	0	46	47	13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	26	34	22	9	6	1	2	61	16	566
2017	CS-01	28	31	21	10	8	0	2	60	18	61
2017	CS-02	29	34	20	8	5	1	2	66	14	292
2017	CS-03	25	34	21	10	8	0	1	60	18	145
2017	CS-04	13	40	33	8	6	0	0	52	15	48
2017	CS-05	30	15	23	24	8	0	0	46	32	13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	34	34	19	6	4	1	2	70	10	562
2017	CS-01	40	25	20	8	5	0	2	66	14	60
2017	CS-02	39	32	18	3	3	1	3	75	7	290
2017	CS-03	30	39	19	7	4	1	1	70	11	145
2017	CS-04	19	40	21	15	6	0	0	58	21	48
2017	CS-05	8	23	39	23	8	0	0	30	30	13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	52	26	12	4	4	2	80	8	562
2017	CS-01	62	21	11	0	3	2	85	3	61
2017	CS-02	52	25	12	3	4	3	79	8	289
2017	CS-03	48	31	11	6	3	1	80	8	145
2017	CS-04	48	27	15	8	2	0	75	10	48
2017	CS-05	53	24	23	0	0	0	77	0	13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	71	14	4	2	4	1	4	89	7	563
2017	CS-01	75	12	2	3	7	2	0	88	10	60
2017	CS-02	67	16	3	3	4	2	4	89	7	291
2017	CS-03	76	10	6	0	3	1	4	91	4	144
2017	CS-04	75	15	4	2	2	0	2	91	4	48
2017	CS-05	77	15	0	0	8	0	0	92	8	13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	55	26	10	3	2	1	3	85	5	563
2017	CS-01	59	21	10	5	5	0	0	80	10	61
2017	CS-02	56	27	7	3	1	1	5	88	4	290
2017	CS-03	52	24	16	3	2	0	3	79	5	145
2017	CS-04	56	33	4	2	2	0	2	91	4	48
2017	CS-05	46	23	15	8	9	0	0	68	16	13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	62	19	7	4	4	1	4	84	8	565
2017	CS-01	64	18	3	5	7	2	2	85	12	61
2017	CS-02	61	20	6	3	4	1	5	86	8	292
2017	CS-03	66	12	12	4	3	0	3	80	7	145
2017	CS-04	57	32	2	2	4	0	2	91	7	47
2017	CS-05	53	23	8	8	9	0	0	76	16	13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	51	20	5	2	1	21	90	4	562
2017	CS-01	58	10	0	2	2	28	95	5	60
2017	CS-02	53	12	2	0	1	32	96	1	290
2017	CS-03	47	32	9	5	1	6	84	7	145
2017	CS-04	48	35	8	0	4	4	87	4	48
2017	CS-05	38	23	23	16	0	0	61	16	13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	67	14	3	1	1	1	12	93	3	561
2017	CS-01	72	15	3	0	2	0	8	95	2	61
2017	CS-02	64	15	2	1	1	1	17	96	2	291
2017	CS-03	68	12	6	3	1	0	10	88	5	143
2017	CS-04	77	15	2	0	6	0	0	91	6	47
2017	CS-05	70	8	15	8	0	0	0	77	8	13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	64	19	5	3	4	1	4	87	7	564
2017	CS-01	51	18	8	2	15	2	5	74	18	61
2017	CS-02	61	22	6	3	1	1	5	89	4	291
2017	CS-03	69	14	4	5	6	0	2	85	11	145
2017	CS-04	73	21	4	0	2	0	0	94	2	48
2017	CS-05	92	8	0	0	0	0	0	100	0	13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	48	29	11	5	3	3	79	9	564
2017	CS-01	48	36	10	2	3	2	85	5	61
2017	CS-02	43	29	14	7	3	4	75	10	291
2017	CS-03	57	25	9	3	4	2	84	7	145
2017	CS-04	46	33	6	6	6	2	81	13	48
2017	CS-05	70	15	8	8	0	0	85	8	13

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	13	31	39	11	5	0	1	44	16	567
2017	CS-01	19	37	29	6	5	2	2	58	12	62
2017	CS-02	15	32	39	10	4	0	1	47	14	292
2017	CS-03	10	33	40	10	6	1	0	44	16	145
2017	CS-04	8	21	50	17	4	0	0	29	21	48
2017	CS-05	0	0	61	32	8	0	0	0	39	13

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	5	16	38	28	12	1	40	22	566
2017	CS-01	3	8	48	25	16	0	41	11	61
2017	CS-02	5	14	36	31	12	1	44	20	292
2017	CS-03	4	21	40	23	12	0	35	25	145
2017	CS-04	8	17	35	31	8	0	40	25	48
2017	CS-05	15	39	38	8	0	0	8	54	13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	26	40	16	6	4	8	71	11	566
2017	CS-01	27	37	18	2	5	11	73	7	62
2017	CS-02	27	36	15	7	4	10	70	12	291
2017	CS-03	23	45	17	8	3	4	71	12	145
2017	CS-04	31	40	17	4	2	6	76	7	48
2017	CS-05	15	54	23	0	8	0	70	8	13

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	25	39	19	7	5	5	0	67	13	565
2017	CS-01	29	35	23	2	3	8	0	70	5	62
2017	CS-02	24	41	17	5	6	6	1	69	12	292
2017	CS-03	24	40	20	12	2	2	0	66	14	143
2017	CS-04	25	40	19	8	6	2	0	66	15	48
2017	CS-05	30	30	23	9	8	0	0	61	16	13

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	10	90	566
2017	CS-01	11	89	62
2017	CS-02	11	89	292
2017	CS-03	11	89	145
2017	CS-04	10	90	48
2017	CS-05	0	100	13
2014	CS	7	93	606
2014	CS-01	8	92	77
2014	CS-02	7	93	318
2014	CS-03	9	91	140

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	88	12	59
2017	CS-02	87	13	31
2017	CS-03	88	13	16
2014	CS	84	16	45
2014	CS-02	83	17	23
2014	CS-03	100	0	12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	52	33	6	4	6	0	85	10	52
2017	CS-02	52	30	11	0	7	0	81	7	27
2017	CS-03	50	36	0	14	0	0	86	14	14
2014	CS	61	26	5	3	3	3	89	5	38
2014	CS-02	74	16	0	0	5	5	94	6	19
2014	CS-03	50	42	8	0	0	0	92	0	12

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	60	18	7	2	2	9	1	67	33	567
2017	CS-01	53	21	11	3	5	6	0	57	43	62
2017	CS-02	64	17	5	1	2	9	2	72	28	292
2017	CS-03	61	17	6	3	1	11	1	69	31	145
2017	CS-04	54	19	13	10	0	2	2	57	43	48
2017	CS-05	30	23	32	8	8	0	0	30	70	13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	16	167
2017	CS-01	44	25
2017	CS-02	7	71
2017	CS-03	8	40
2017	CS-04	20	20

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	26	167
2017	CS-01	40	25
2017	CS-02	20	71
2017	CS-03	15	40
2017	CS-04	40	20

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	13	167
2017	CS-01	40	25
2017	CS-02	10	71
2017	CS-03	13	40
2017	CS-04	0	20

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CS	31	167
2017	CS-01	20	25
2017	CS-02	14	71
2017	CS-03	45	40
2017	CS-04	60	20

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CS	9	167
2017	CS-01	0	25
2017	CS-02	10	71
2017	CS-03	13	40
2017	CS-04	5	20

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CS	43	167
2017	CS-01	28	25
2017	CS-02	61	71
2017	CS-03	33	40
2017	CS-04	30	20

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CS	14	62	12	4	4	3	162
2017	CS-01	17	48	17	4	9	4	23
2017	CS-02	17	63	10	4	4	3	72
2017	CS-03	16	68	11	0	3	3	37
2017	CS-04	5	68	11	11	0	5	19

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	17	27	14	12	13	5	12	53	30	170
2017	CS-01	12	48	12	4	12	8	4	68	18	25
2017	CS-02	14	28	12	14	14	7	12	52	33	74
2017	CS-03	23	13	13	10	15	5	23	48	34	40
2017	CS-04	25	20	25	20	5	0	5	47	26	20

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	7	15	18	11	16	8	25	33	40	170
2017	CS-01	4	32	24	4	20	4	12	43	29	25
2017	CS-02	9	15	19	9	15	8	24	36	36	74
2017	CS-03	5	8	18	13	18	8	33	21	50	40
2017	CS-04	5	5	15	20	10	15	30	18	55	20

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Statistics Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)