2017 Public Service Employee Survey Results for Statistics Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	51	37	4	5	3	0	0	89	8	339
2017	CR-03	55	32	6	4	1	1	0	89	5	81
2017	CR-04	47	42	1	6	4	0	1	89	10	137
2017	CR-05	58	32	5	3	3	0	0	89	6	104
2017	CR-06	27	60	0	13	0	0	0	87	13	15
2014	CR	41	45	6	7	1	0	0	86	9	430
2014	CR-03	39	42	5	10	4	1	0	82	13	141
2014	CR-04	39	49	6	6	0	0	0	88	6	158
2014	CR-05	49	40	5	7	0	0	0	89	7	106
2014	CR-06	28	50	17	6	0	0	0	78	6	18
2011	CR	48	39	4	7	1	0	0	88	8	597
2011	CR-03	51	30	7	10	2	0	1	81	12	128
2011	CR-04	46	44	4	5	2	0	0	90	7	257
2011	CR-05	54	36	4	6	1	0	0	90	6	181
2011	CR-06	21	68	5	5	0	0	0	89	5	19
2008	CR	54	35	4	6	2	0	0	89	7	819
2008	CR-03	53	34	4	8	1	0	0	87	9	208
2008	CR-04	52	36	4	5	2	0	0	88	8	386
2008	CR-05	59	33	2	4	2	0	0	92	6	181
2008	CR-06	59	38	0	3	0	0	0	97	3	34

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	70	22	3	2	1	2	0	93	4	342
2017	CR-03	74	17	2	2	1	3	0	94	4	82
2017	CR-04	69	22	4	2	1	1	0	92	4	137
2017	CR-05	71	22	3	1	2	1	0	94	3	105
2017	CR-06	40	53	0	7	0	0	0	93	7	15
2014	CR	68	24	3	3	1	1	0	92	4	430
2014	CR-03	67	26	3	3	1	0	1	94	4	141
2014	CR-04	70	22	3	3	2	1	0	92	5	158
2014	CR-05	71	24	4	1	0	1	0	95	1	106
2014	CR-06	61	17	6	6	11	0	0	78	17	18
2011	CR	72	22	3	2	1	0	1	94	3	596
2011	CR-03	73	18	2	3	3	0	0	91	6	128
2011	CR-04	67	25	5	2	0	0	1	93	2	257
2011	CR-05	77	18	2	1	1	0	1	96	2	180
2011	CR-06	63	37	0	0	0	0	0	100	0	19
2008	CR	72	19	4	3	1	0	0	92	4	817
2008	CR-03	74	16	5	3	0	0	0	91	3	208
2008	CR-04	71	19	5	3	2	1	0	91	4	385
2008	CR-05	71	22	2	2	1	1	1	95	3	180
2008	CR-06	82	15	3	0	0	0	0	97	0	34

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	65	24	5	4	1	0	0	90	5	340
2017	CR-03	71	24	4	0	0	1	0	96	0	82
2017	CR-04	66	26	5	1	1	0	0	93	2	136
2017	CR-05	60	20	8	10	2	0	0	81	12	104
2017	CR-06	47	40	0	7	7	0	0	87	13	15
2014	CR	60	26	6	6	2	0	1	86	8	430
2014	CR-03	64	24	4	6	1	0	1	89	7	141
2014	CR-04	64	23	8	1	3	1	1	88	4	158
2014	CR-05	50	32	5	9	3	0	1	83	12	106
2014	CR-06	50	28	0	17	6	0	0	78	22	18
2011	CR	58	22	7	8	2	0	2	83	10	596
2011	CR-03	69	12	6	6	2	0	6	87	8	127
2011	CR-04	58	26	6	7	2	0	1	85	9	257
2011	CR-05	52	24	9	12	3	0	1	77	14	181
2011	CR-06	47	42	5	0	5	0	0	89	5	19
2008	CR	64	21	6	5	3	0	1	86	8	815
2008	CR-03	71	17	4	5	1	0	1	89	6	207
2008	CR-04	63	22	7	5	3	0	1	86	8	383
2008	CR-05	57	23	8	6	6	0	1	81	12	181
2008	CR-06	68	24	6	3	0	0	0	91	3	34

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	50	37	7	3	2	0	0	88	5	341
2017	CR-03	49	32	11	4	2	1	0	83	6	81
2017	CR-04	47	42	5	3	2	0	0	90	5	137
2017	CR-05	55	32	7	3	3	0	0	88	6	105
2017	CR-06	40	60	0	0	0	0	0	100	0	15
2014	CR	47	34	8	8	3	0	0	82	11	430
2014	CR-03	48	35	8	5	4	1	0	84	8	141
2014	CR-04	49	32	8	9	2	0	0	81	11	158
2014	CR-05	45	33	8	11	3	0	0	78	14	106
2014	CR-06	44	44	11	0	0	0	0	89	0	18
2011	CR	45	36	8	6	4	0	0	81	10	593
2011	CR-03	48	30	7	9	6	0	0	78	15	127
2011	CR-04	42	40	8	6	4	0	0	82	10	255
2011	CR-05	46	36	10	4	3	0	1	83	7	180
2011	CR-06	42	42	5	11	0	0	0	84	11	19

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	40	11	10	3	1	0	75	14	341
2017	CR-03	40	32	13	10	4	1	0	73	14	82
2017	CR-04	32	43	12	11	1	0	1	76	13	136
2017	CR-05	36	41	10	10	3	1	0	78	12	105
2017	CR-06	7	53	13	13	13	0	0	60	27	15
2014	CR	33	38	11	11	6	0	0	71	17	430
2014	CR-03	33	38	9	11	7	0	1	72	19	141
2014	CR-04	32	37	11	13	6	0	1	69	19	158
2014	CR-05	39	35	12	10	3	1	0	74	13	106
2014	CR-06	17	56	17	6	6	0	0	72	11	18
2011	CR	32	36	16	8	5	0	3	70	13	595
2011	CR-03	38	32	10	6	10	0	3	73	17	128
2011	CR-04	30	36	19	7	4	0	4	68	12	255
2011	CR-05	31	39	16	10	3	0	1	71	13	181
2011	CR-06	32	47	11	0	11	0	0	79	11	19
2008	CR	33	36	15	11	3	0	2	70	15	818
2008	CR-03	30	37	14	11	4	0	3	70	15	207
2008	CR-04	33	35	14	13	4	0	2	69	17	386
2008	CR-05	38	35	17	8	2	0	1	73	10	181
2008	CR-06	21	56	18	6	0	0	0	76	6	34

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	32	38	13	11	6	1	0	70	17	341
2017	CR-03	29	38	9	16	7	1	0	68	23	82
2017	CR-04	26	36	18	13	6	0	1	63	19	136
2017	CR-05	42	40	8	6	4	1	0	83	10	105
2017	CR-06	27	33	27	7	7	0	0	60	13	15
2014	CR	24	39	18	10	7	0	1	64	17	429
2014	CR-03	15	36	21	16	12	1	1	51	28	141
2014	CR-04	24	39	20	8	8	0	2	64	16	157
2014	CR-05	38	41	14	5	2	0	0	79	7	106
2014	CR-06	28	44	17	11	0	0	0	72	11	18
2011	CR	31	35	18	9	7	0	1	66	16	597
2011	CR-03	27	29	21	7	12	0	5	58	20	128
2011	CR-04	28	36	19	8	9	0	0	65	17	257
2011	CR-05	37	35	14	13	2	0	0	72	14	181
2011	CR-06	26	47	21	5	0	0	0	74	5	19
2008	CR	26	35	17	12	9	0	0	61	21	817
2008	CR-03	15	28	17	21	17	0	0	44	38	208
2008	CR-04	27	35	19	11	8	1	0	62	19	385
2008	CR-05	36	40	14	7	3	0	0	76	10	181
2008	CR-06	27	52	12	3	6	0	0	79	9	33

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	36	10	11	6	1	0	72	18	340
2017	CR-03	32	34	9	15	9	3	0	68	24	82
2017	CR-04	28	38	17	11	5	1	0	67	16	136
2017	CR-05	48	37	3	8	5	0	0	85	12	104
2017	CR-06	27	33	7	20	13	0	0	60	33	15
2014	CR	28	37	15	11	8	0	1	66	19	430
2014	CR-03	16	33	18	18	14	0	1	49	32	141
2014	CR-04	30	37	16	8	7	1	1	68	15	158
2014	CR-05	40	42	8	7	3	0	0	82	9	106
2014	CR-06	39	33	17	11	0	0	0	72	11	18
2011	CR	30	39	12	9	9	0	1	70	18	595
2011	CR-03	31	33	13	12	11	0	1	65	23	128
2011	CR-04	27	40	13	9	11	0	0	68	19	255
2011	CR-05	34	41	12	8	4	0	0	76	12	181
2011	CR-06	37	47	0	5	5	0	5	89	11	19
2008	CR	29	38	13	10	11	0	0	67	20	818
2008	CR-03	18	31	18	12	21	0	0	49	33	207
2008	CR-04	29	40	13	10	9	0	0	69	18	386
2008	CR-05	40	38	9	8	4	0	0	78	13	181
2008	CR-06	26	56	9	6	3	0	0	82	9	34

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	54	33	6	6	0	1	0	88	6	342
2017	CR-03	51	28	11	9	0	1	0	80	9	82
2017	CR-04	50	38	6	7	0	0	0	88	7	137
2017	CR-05	65	26	3	3	1	2	1	93	4	105
2017	CR-06	40	53	7	0	0	0	0	93	0	15
2014	CR	42	40	10	6	2	0	0	82	8	430
2014	CR-03	42	35	6	13	4	1	0	77	16	141
2014	CR-04	41	41	12	4	2	1	0	82	6	158
2014	CR-05	45	45	8	1	0	0	0	91	1	106
2014	CR-06	39	39	22	0	0	0	0	78	0	18

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	51	29	11	5	3	0	1	81	8	342
2017	CR-03	44	30	10	9	5	1	1	76	14	82
2017	CR-04	47	28	13	5	4	0	1	77	10	137
2017	CR-05	66	25	7	2	1	0	0	90	3	105
2017	CR-06	27	47	20	7	0	0	0	73	7	15
2014	CR	45	32	13	4	4	1	1	79	7	429
2014	CR-03	41	31	16	3	6	1	1	74	9	140
2014	CR-04	45	31	13	3	4	3	2	79	7	158
2014	CR-05	50	37	8	4	1	0	1	88	5	106
2014	CR-06	44	22	28	6	0	0	0	67	6	18
2011	CR	44	32	12	5	4	1	3	78	9	594
2011	CR-03	40	29	12	5	6	2	6	75	13	128
2011	CR-04	45	33	12	4	4	0	3	80	8	256
2011	CR-05	48	32	12	6	2	1	0	80	8	180
2011	CR-06	32	47	5	11	5	0	0	79	16	19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	17	13	6	7	4	20	66	17	340
2017	CR-03	23	17	17	5	7	4	27	58	18	82
2017	CR-04	29	18	16	7	5	4	21	62	17	136
2017	CR-05	46	13	6	6	8	5	17	76	17	105
2017	CR-06	40	27	13	0	13	0	7	71	14	15
2014	CR	32	22	12	6	6	5	17	69	15	430
2014	CR-03	31	21	12	5	7	9	16	68	16	141
2014	CR-04	35	20	13	4	7	4	18	70	14	158
2014	CR-05	30	28	9	8	5	4	16	73	15	106
2014	CR-06	33	22	11	17	11	0	6	59	29	18
2011	CR	34	18	12	6	7	2	21	67	17	595
2011	CR-03	43	15	12	4	5	1	20	73	12	128
2011	CR-04	31	19	15	4	9	4	18	64	17	257
2011	CR-05	31	15	9	8	8	2	27	65	23	180
2011	CR-06	37	42	0	11	0	0	11	88	12	19
2008	CR	34	22	12	6	4	4	18	71	13	816
2008	CR-03	33	22	13	4	3	3	22	74	9	207
2008	CR-04	34	22	13	7	4	4	17	70	14	384
2008	CR-05	33	23	10	6	6	3	19	71	15	181
2008	CR-06	50	26	12	3	3	3	3	81	6	34

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	32	44	11	8	5	0	76	13	342
2017	CR-03	27	45	6	13	7	1	73	21	82
2017	CR-04	31	41	18	6	4	0	72	10	137
2017	CR-05	37	47	7	6	4	0	84	10	105
2017	CR-06	20	47	13	20	0	0	67	20	15
2014	CR	29	44	14	7	5	0	73	13	430
2014	CR-03	21	38	18	12	9	1	60	21	141
2014	CR-04	28	49	11	7	4	0	77	11	158
2014	CR-05	41	42	12	3	3	0	82	6	106
2014	CR-06	22	50	17	6	6	0	72	11	18
2011	CR	33	39	15	8	5	0	71	13	596
2011	CR-03	34	30	18	10	8	0	64	18	128
2011	CR-04	32	39	17	5	7	0	71	12	257
2011	CR-05	34	41	12	10	2	0	75	13	181
2011	CR-06	21	68	5	5	0	0	89	5	19
2008	CR	31	38	14	10	7	0	69	17	811
2008	CR-03	20	35	17	15	12	0	56	27	204
2008	CR-04	32	36	17	9	6	0	69	15	384
2008	CR-05	37	45	7	6	5	0	82	11	180
2008	CR-06	32	44	9	9	6	0	76	15	34

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	34	11	10	8	1	0	70	19	341
2017	CR-03	37	28	5	12	16	1	1	66	29	82
2017	CR-04	30	38	15	12	6	0	0	68	18	136
2017	CR-05	43	36	10	6	4	2	0	81	10	105
2017	CR-06	27	20	13	20	20	0	0	47	40	15
2014	CR	27	36	19	10	8	0	0	63	18	429
2014	CR-03	20	34	20	13	10	1	1	56	24	141
2014	CR-04	30	38	15	8	9	0	0	68	17	158
2014	CR-05	35	34	19	9	3	0	0	70	11	105
2014	CR-06	6	39	33	11	11	0	0	44	22	18
2011	CR	25	40	16	10	7	1	1	66	18	597
2011	CR-03	32	27	13	13	13	1	1	60	27	128
2011	CR-04	23	46	16	9	5	1	1	70	14	257
2011	CR-05	22	40	20	9	7	1	1	63	16	181
2011	CR-06	16	68	0	11	5	0	0	84	16	19

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	41	40	11	5	3	1	82	7	342
2017	CR-03	46	37	11	4	1	1	84	5	82
2017	CR-04	37	40	15	6	2	0	77	8	137
2017	CR-05	44	41	6	5	4	1	86	9	105
2017	CR-06	33	47	13	0	7	0	80	7	15

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	47	38	9	2	3	1	0	85	6	340
2017	CR-03	46	37	10	2	5	0	0	83	7	82
2017	CR-04	45	37	12	3	2	1	0	83	5	137
2017	CR-05	51	38	7	2	2	1	0	89	4	104
2017	CR-06	40	47	0	0	13	0	0	87	13	15
2014	CR	45	39	10	3	1	0	0	84	5	430
2014	CR-03	39	38	14	6	3	1	1	78	9	141
2014	CR-04	45	38	13	2	1	1	1	84	3	158
2014	CR-05	55	39	4	3	0	0	0	93	3	106
2014	CR-06	33	56	6	6	0	0	0	89	6	18
2011	CR	42	44	8	4	1	1	0	87	6	595
2011	CR-03	39	43	9	8	2	0	0	82	9	127
2011	CR-04	42	44	9	3	1	2	0	87	4	257
2011	CR-05	42	44	6	4	2	1	1	89	6	180
2011	CR-06	47	47	5	0	0	0	0	95	0	19
2008	CR	46	38	9	4	2	1	0	84	6	819
2008	CR-03	45	36	11	4	3	1	0	81	8	208
2008	CR-04	46	39	9	4	2	1	0	85	6	385
2008	CR-05	46	40	8	3	2	1	1	87	5	182
2008	CR-06	35	47	9	6	3	0	0	82	9	34

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	38	31	13	10	8	1	69	18	342
2017	CR-03	35	27	12	13	11	1	63	25	82
2017	CR-04	34	31	15	12	7	1	66	18	137
2017	CR-05	48	35	10	3	4	0	83	7	105
2017	CR-06	13	20	20	20	27	0	33	47	15

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	51	33	10	3	2	1	84	5	341
2017	CR-03	46	37	9	4	2	3	85	6	82
2017	CR-04	49	30	16	4	1	0	79	5	136
2017	CR-05	55	34	6	2	3	0	90	5	105
2017	CR-06	67	33	0	0	0	0	100	0	15
2014	CR	57	30	10	2	1	0	87	3	430
2014	CR-03	45	34	16	4	1	0	79	5	141
2014	CR-04	61	27	9	1	1	0	88	3	158
2014	CR-05	67	28	5	0	0	0	95	0	106
2014	CR-06	56	33	11	0	0	0	89	0	18
2011	CR	61	25	9	3	2	0	86	5	597
2011	CR-03	59	21	10	5	5	0	80	10	128
2011	CR-04	54	32	10	2	2	0	86	4	257
2011	CR-05	69	22	6	3	1	0	91	4	181
2011	CR-06	84	5	11	0	0	0	89	0	19

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	30	38	15	8	7	1	1	69	15	342
2017	CR-03	21	37	18	6	15	1	2	59	22	82
2017	CR-04	28	34	18	12	4	1	1	64	17	137
2017	CR-05	39	43	10	3	5	0	0	82	8	105
2017	CR-06	20	47	7	13	13	0	0	67	27	15
2014	CR	25	37	17	12	6	2	2	64	19	430
2014	CR-03	17	38	19	14	9	1	2	57	23	141
2014	CR-04	28	35	18	9	4	2	3	67	14	158
2014	CR-05	30	38	15	8	5	2	2	71	14	106
2014	CR-06	22	28	6	33	11	0	0	50	44	18
2011	CR	25	40	17	8	7	1	2	67	16	593
2011	CR-03	22	29	18	8	15	2	5	55	25	125
2011	CR-04	25	42	18	8	5	0	2	69	13	257
2011	CR-05	26	43	14	11	5	1	1	70	16	180
2011	CR-06	32	58	11	0	0	0	0	89	0	19

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	35	16	6	6	1	0	72	12	341
2017	CR-03	28	37	17	5	13	0	0	65	18	82
2017	CR-04	33	31	23	10	3	0	0	64	13	137
2017	CR-05	46	38	9	2	3	3	0	86	5	104
2017	CR-06	47	40	0	0	13	0	0	87	13	15
2014	CR	30	36	19	8	5	1	1	67	13	430
2014	CR-03	21	36	21	11	8	1	3	59	19	141
2014	CR-04	34	34	18	8	4	1	1	69	12	158
2014	CR-05	37	37	20	4	2	1	0	74	6	106
2014	CR-06	28	39	6	22	6	0	0	67	28	18

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	43	36	10	7	3	0	2	80	10	340
2017	CR-03	42	30	9	12	5	0	2	74	17	82
2017	CR-04	37	40	13	7	1	0	2	78	8	136
2017	CR-05	54	33	8	3	2	0	1	87	5	104
2017	CR-06	33	47	7	7	7	0	0	80	13	15
2014	CR	32	40	17	6	3	0	0	73	10	430
2014	CR-03	25	39	23	9	3	1	1	65	12	141
2014	CR-04	34	44	15	4	4	1	0	78	8	158
2014	CR-05	42	39	12	5	3	0	0	80	8	106
2014	CR-06	28	28	22	17	6	0	0	56	22	18
2011	CR	38	38	12	6	3	2	2	79	9	595
2011	CR-03	41	35	9	4	5	2	3	81	9	127
2011	CR-04	35	43	12	5	3	1	2	80	8	257
2011	CR-05	41	34	13	7	1	3	1	78	9	180
2011	CR-06	21	37	21	11	5	0	5	61	17	19

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	35	12	4	5	0	0	79	8	342
2017	CR-03	37	37	17	4	6	0	0	73	10	82
2017	CR-04	42	34	15	3	7	0	1	76	10	137
2017	CR-05	53	32	7	5	2	1	0	87	7	105
2017	CR-06	33	67	0	0	0	0	0	100	0	15
2014	CR	39	38	15	5	3	0	0	77	8	430
2014	CR-03	30	34	21	7	7	1	0	64	14	141
2014	CR-04	41	39	12	6	2	0	1	80	8	158
2014	CR-05	49	39	8	2	2	0	0	88	4	106
2014	CR-06	33	39	28	0	0	0	0	72	0	18
2011	CR	37	41	11	7	4	0	0	78	11	595
2011	CR-03	36	35	14	9	5	1	0	72	14	128
2011	CR-04	34	43	13	5	5	0	0	77	11	256
2011	CR-05	41	42	8	8	1	0	0	83	9	181
2011	CR-06	37	58	0	0	5	0	0	95	5	19
2008	CR	37	40	11	7	5	0	0	77	12	818
2008	CR-03	24	41	12	15	7	1	0	66	22	208
2008	CR-04	39	39	13	4	5	0	1	78	9	385
2008	CR-05	46	39	7	3	4	0	0	86	7	181
2008	CR-06	38	53	0	9	0	0	0	91	9	34

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	66	26	4	1	0	0	1	94	1	342
2017	CR-03	67	26	2	1	1	1	1	95	2	82
2017	CR-04	71	23	4	1	0	0	2	96	1	137
2017	CR-05	60	32	6	2	0	0	1	92	2	105
2017	CR-06	67	27	7	0	0	0	0	93	0	15
2014	CR	59	33	6	2	0	0	0	92	2	430
2014	CR-03	65	28	5	1	0	1	0	94	1	141
2014	CR-04	58	36	5	1	0	0	0	94	1	158
2014	CR-05	58	32	8	2	1	0	0	90	3	106
2014	CR-06	44	39	6	11	0	0	0	83	11	18
2011	CR	53	32	11	2	1	0	1	86	3	596
2011	CR-03	63	27	7	2	1	0	2	90	2	128
2011	CR-04	53	31	11	2	2	0	1	85	3	256
2011	CR-05	46	38	12	3	1	0	0	83	4	181
2011	CR-06	42	21	26	5	0	0	5	67	6	19
2008	CR	54	33	9	2	1	0	1	88	3	818
2008	CR-03	58	32	6	1	1	0	1	92	2	207
2008	CR-04	54	33	10	2	1	0	1	87	3	386
2008	CR-05	50	34	12	3	0	0	1	85	3	181
2008	CR-06	56	38	6	0	0	0	0	94	0	34

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	4	11	25	23	26	2	9	55	17	338
2017	CR-03	6	9	15	25	31	5	9	65	17	80
2017	CR-04	3	11	27	23	24	0	12	54	16	137
2017	CR-05	4	11	29	20	28	1	7	53	16	103
2017	CR-06	7	27	27	27	7	0	7	36	36	15
2014	CR	6	19	30	25	14	1	6	42	26	427
2014	CR-03	7	10	27	32	14	1	7	51	19	139
2014	CR-04	4	21	30	21	15	1	8	39	28	158
2014	CR-05	7	23	30	24	14	1	2	39	30	106
2014	CR-06	6	39	33	6	6	0	11	13	50	18
2011	CR	5	22	27	24	14	2	6	41	30	592
2011	CR-03	6	17	22	24	19	2	9	49	27	127
2011	CR-04	5	25	26	26	11	2	6	40	32	255
2011	CR-05	5	23	31	21	15	2	4	38	30	179
2011	CR-06	11	16	47	11	11	0	5	22	28	19
2008	CR	5	16	28	28	15	2	6	47	22	817
2008	CR-03	5	14	25	28	18	3	8	51	21	207
2008	CR-04	5	17	31	26	15	1	5	44	23	385
2008	CR-05	5	18	25	31	12	1	8	47	25	182
2008	CR-06	0	12	24	45	12	0	6	61	13	33

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	4	10	20	21	29	6	11	61	16	337
2017	CR-03	2	7	19	21	29	8	14	63	13	80
2017	CR-04	3	10	20	19	29	7	13	60	15	136
2017	CR-05	5	9	19	24	33	4	7	63	15	104
2017	CR-06	7	27	20	27	13	0	7	43	36	15
2014	CR	5	12	24	25	21	6	7	53	20	424
2014	CR-03	6	12	21	24	27	6	4	57	19	139
2014	CR-04	4	15	22	22	20	6	10	50	23	157
2014	CR-05	5	8	29	32	16	5	6	54	14	104
2014	CR-06	22	17	17	22	11	0	11	38	44	18
2011	CR	7	13	21	24	21	5	9	52	23	595
2011	CR-03	9	14	18	17	23	5	13	50	29	128
2011	CR-04	7	11	24	27	18	5	9	52	20	257
2011	CR-05	4	17	22	22	24	3	8	52	23	180
2011	CR-06	17	17	11	28	17	6	6	50	38	18
2008	CR	5	10	19	27	26	6	8	61	17	814
2008	CR-03	7	8	21	26	23	5	10	57	18	207
2008	CR-04	4	10	18	26	29	5	8	62	17	383
2008	CR-05	4	10	17	30	24	7	8	63	17	181
2008	CR-06	3	12	18	39	21	0	6	65	16	33

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	6	11	23	17	25	7	12	52	20	336
2017	CR-03	3	8	12	14	35	13	17	69	15	78
2017	CR-04	5	7	25	20	24	6	13	54	15	136
2017	CR-05	8	14	26	18	23	4	7	46	25	104
2017	CR-06	13	27	40	7	7	0	7	14	43	15
2014	CR	7	17	26	20	17	3	10	42	28	428
2014	CR-03	7	12	22	20	22	4	13	50	23	140
2014	CR-04	5	20	24	21	17	3	11	44	28	158
2014	CR-05	9	18	35	19	9	4	6	31	30	106
2014	CR-06	11	17	39	6	17	0	11	25	31	18
2011	CR	11	19	22	18	16	5	9	40	35	593
2011	CR-03	8	15	17	19	23	6	13	51	28	126
2011	CR-04	12	17	23	23	12	6	8	40	34	257
2011	CR-05	13	23	24	13	17	2	8	34	40	179
2011	CR-06	5	32	16	16	16	11	5	38	44	19
2008	CR	6	15	25	22	18	5	10	47	24	815
2008	CR-03	3	15	23	22	20	4	13	50	22	207
2008	CR-04	6	12	27	21	20	5	9	48	20	384
2008	CR-05	9	20	23	22	14	4	7	41	33	181
2008	CR-06	3	15	24	42	6	0	9	53	20	33

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	2	4	17	30	36	3	7	73	8	335
2017	CR-03	1	3	21	15	42	8	10	69	5	79
2017	CR-04	1	4	16	32	35	3	8	76	6	136
2017	CR-05	5	6	16	34	35	0	4	72	11	103
2017	CR-06	0	13	7	47	27	0	7	79	14	15
2014	CR	1	7	25	34	25	1	7	64	9	425
2014	CR-03	1	4	21	33	32	1	8	71	6	138
2014	CR-04	2	7	19	38	24	1	8	69	10	157
2014	CR-05	1	8	31	33	22	3	3	58	9	106
2014	CR-06	0	17	50	11	11	0	11	25	19	18
2011	CR	3	9	28	27	23	2	8	56	14	591
2011	CR-03	4	9	22	19	31	3	12	59	15	126
2011	CR-04	4	8	27	36	19	0	7	59	13	255
2011	CR-05	2	11	33	22	23	1	7	50	14	179
2011	CR-06	5	11	37	26	11	5	5	41	18	19
2008	CR	3	7	22	29	30	2	7	65	10	816
2008	CR-03	1	4	20	27	34	2	11	70	7	207
2008	CR-04	4	8	21	29	30	2	6	65	12	384
2008	CR-05	2	8	25	32	25	1	6	62	11	182
2008	CR-06	3	0	24	36	27	3	6	70	3	33

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	5	8	22	24	29	2	10	60	15	337
2017	CR-03	5	10	16	18	35	6	9	63	18	79
2017	CR-04	4	5	20	29	28	1	13	66	11	136
2017	CR-05	5	6	30	23	28	1	8	56	12	104
2017	CR-06	7	40	20	20	7	0	7	29	50	15
2014	CR	5	14	22	28	21	3	7	54	21	429
2014	CR-03	5	11	23	22	26	4	9	55	19	141
2014	CR-04	5	15	18	30	20	3	9	57	23	158
2014	CR-05	4	13	25	34	17	3	4	55	18	106
2014	CR-06	17	22	28	6	17	0	11	25	44	18
2011	CR	7	15	22	25	18	2	10	49	25	593
2011	CR-03	6	13	20	19	27	2	13	54	23	127
2011	CR-04	7	13	21	32	16	2	7	53	23	256
2011	CR-05	6	19	26	20	17	2	10	42	28	179
2011	CR-06	26	21	21	11	16	0	5	28	50	19
2008	CR	4	10	22	28	27	2	7	60	16	813
2008	CR-03	4	8	17	26	33	3	9	67	14	206
2008	CR-04	4	11	22	26	29	2	6	59	16	383
2008	CR-05	6	8	27	33	20	0	7	57	15	181
2008	CR-06	0	24	15	33	15	6	6	55	28	33

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	11	11	20	19	24	6	9	50	26	335
2017	CR-03	11	10	19	17	29	8	6	54	25	80
2017	CR-04	11	7	23	16	26	7	9	51	22	137
2017	CR-05	8	11	22	26	21	3	10	53	22	101
2017	CR-06	20	60	0	13	0	0	7	14	86	15
2014	CR	8	18	17	24	19	6	8	50	30	428
2014	CR-03	11	18	11	22	24	7	6	53	34	140
2014	CR-04	5	18	18	22	22	4	11	52	27	158
2014	CR-05	6	17	19	32	13	6	8	52	26	106
2014	CR-06	28	17	33	0	6	11	6	7	53	18
2011	CR	10	15	20	20	17	7	11	46	30	593
2011	CR-03	10	13	17	18	21	8	12	49	30	126
2011	CR-04	9	12	20	23	16	9	11	49	26	257
2011	CR-05	8	21	21	19	17	4	9	42	34	179
2011	CR-06	32	16	16	11	11	11	5	25	56	19
2008	CR	10	15	21	20	18	6	10	45	30	816
2008	CR-03	9	12	18	22	20	7	12	52	26	207
2008	CR-04	9	16	20	18	21	7	9	47	29	384
2008	CR-05	11	18	26	19	15	3	9	38	32	182
2008	CR-06	21	18	24	21	6	3	6	30	43	33

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	6	8	23	18	28	6	11	55	17	336
2017	CR-03	4	6	14	23	29	8	16	68	13	79
2017	CR-04	4	7	29	13	27	7	12	50	15	136
2017	CR-05	9	8	20	22	32	4	6	59	18	104
2017	CR-06	20	27	40	0	0	7	7	0	54	15
2014	CR	4	13	27	23	19	5	9	48	20	427
2014	CR-03	4	11	24	23	21	6	11	53	19	140
2014	CR-04	4	15	24	22	21	4	10	50	23	157
2014	CR-05	3	11	34	26	12	7	7	45	16	106
2014	CR-06	11	11	33	17	17	0	11	38	25	18

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	65	20	6	3	1	1	3	89	5	341
2017	CR-03	62	24	5	0	2	2	4	92	3	82
2017	CR-04	66	17	7	4	1	0	5	88	5	136
2017	CR-05	66	19	9	5	1	0	1	86	6	105
2017	CR-06	67	33	0	0	0	0	0	100	0	15
2014	CR	67	19	5	4	2	0	3	89	6	430
2014	CR-03	64	18	8	3	2	0	6	87	5	141
2014	CR-04	70	18	4	3	2	0	3	91	5	158
2014	CR-05	70	20	6	3	2	0	0	90	5	106
2014	CR-06	67	17	0	17	0	0	0	83	17	18
2011	CR	61	19	6	6	2	0	5	84	9	592
2011	CR-03	67	13	5	5	1	0	8	87	7	128
2011	CR-04	59	22	5	6	2	0	4	85	9	256
2011	CR-05	60	19	7	8	3	0	3	81	11	177
2011	CR-06	63	21	11	5	0	0	0	84	5	19
2008	CR	65	15	6	5	4	1	4	84	9	817
2008	CR-03	62	14	7	4	3	1	9	84	9	208
2008	CR-04	67	16	5	4	5	1	3	85	10	386
2008	CR-05	64	15	9	7	3	1	2	81	10	179
2008	CR-06	65	26	3	6	0	0	0	91	6	34

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	29	14	7	5	6	4	71	13	339
2017	CR-03	32	26	11	10	10	6	5	65	22	81
2017	CR-04	34	28	19	7	3	6	4	68	11	136
2017	CR-05	37	34	9	4	3	9	5	82	8	104
2017	CR-06	27	33	13	13	13	0	0	60	27	15
2014	CR	32	27	16	7	8	6	4	65	17	429
2014	CR-03	20	29	15	9	13	8	6	57	26	140
2014	CR-04	39	25	15	6	7	3	4	69	14	158
2014	CR-05	37	29	17	7	4	5	2	71	11	106
2014	CR-06	39	17	11	6	17	11	0	63	25	18

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	50	27	9	6	7	1	1	78	13	340
2017	CR-03	48	15	17	6	10	2	1	65	17	81
2017	CR-04	49	29	7	8	6	1	1	78	14	136
2017	CR-05	54	32	6	4	4	0	0	87	8	105
2017	CR-06	40	40	7	0	13	0	0	80	13	15
2014	CR	45	27	11	7	7	2	1	74	15	430
2014	CR-03	35	30	13	11	9	1	1	67	20	141
2014	CR-04	51	23	9	5	8	4	1	77	13	158
2014	CR-05	51	30	9	6	3	1	0	82	9	106
2014	CR-06	50	17	17	0	17	0	0	67	17	18

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	32	32	14	10	6	3	2	68	18	340
2017	CR-03	24	32	16	11	11	5	1	60	24	82
2017	CR-04	35	30	16	10	4	2	4	69	14	136
2017	CR-05	39	33	10	10	5	3	1	75	15	104
2017	CR-06	13	40	13	20	13	0	0	53	33	15
2014	CR	25	35	17	12	7	4	1	63	20	429
2014	CR-03	21	33	19	9	13	4	1	56	24	141
2014	CR-04	26	36	13	16	4	3	1	65	21	158
2014	CR-05	30	38	17	9	3	4	0	70	12	105
2014	CR-06	33	17	17	17	17	0	0	50	33	18
2011	CR	25	34	16	11	7	5	2	64	19	594
2011	CR-03	27	32	13	9	12	5	2	63	23	128
2011	CR-04	21	38	19	8	7	6	2	63	17	254
2011	CR-05	29	34	14	14	4	5	1	66	19	181
2011	CR-06	26	21	16	21	11	0	5	50	33	19
2008	CR	29	31	13	11	10	5	1	64	21	816
2008	CR-03	30	32	14	10	10	4	1	65	20	207
2008	CR-04	30	30	14	10	10	6	1	64	21	384
2008	CR-05	29	32	12	14	8	3	2	64	23	180
2008	CR-06	23	34	20	6	17	0	0	57	23	35

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	24	23	16	12	8	15	1	56	24	341
2017	CR-03	17	17	22	12	12	19	0	42	30	82
2017	CR-04	27	20	18	13	6	14	2	57	23	137
2017	CR-05	28	30	12	9	5	16	1	70	16	104
2017	CR-06	7	33	7	27	27	0	0	40	53	15
2014	CR	20	30	17	11	10	10	2	56	24	428
2014	CR-03	18	24	18	13	13	12	1	49	30	141
2014	CR-04	22	30	13	12	11	10	2	59	26	158
2014	CR-05	20	39	18	10	4	8	1	65	15	104
2014	CR-06	22	22	33	11	11	0	0	44	22	18
2011	CR	19	26	15	12	12	13	2	53	29	595
2011	CR-03	18	22	13	11	20	14	2	47	37	128
2011	CR-04	18	29	15	12	11	13	2	56	27	255
2011	CR-05	21	25	17	13	8	14	2	55	25	181
2011	CR-06	11	26	26	21	11	5	0	39	33	19
2008	CR	26	24	16	9	11	12	2	58	24	816
2008	CR-03	19	25	16	12	12	15	1	52	28	207
2008	CR-04	27	23	15	8	12	13	2	58	24	384
2008	CR-05	29	25	16	8	10	8	3	61	21	180
2008	CR-06	37	26	17	9	9	3	0	65	18	35

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	17	22	18	11	7	22	3	52	24	341
2017	CR-03	17	16	16	15	9	24	4	46	32	82
2017	CR-04	20	18	23	11	4	22	3	50	20	137
2017	CR-05	15	28	15	11	7	22	2	57	23	104
2017	CR-06	13	47	20	0	20	0	0	60	20	15
2014	CR	17	21	20	10	11	16	4	47	28	428
2014	CR-03	12	18	23	8	15	20	4	39	30	141
2014	CR-04	20	22	14	14	12	13	5	51	32	158
2014	CR-05	16	23	24	10	8	15	4	49	21	104
2014	CR-06	33	28	22	6	6	6	0	65	12	18

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	51	33	7	6	3	0	84	9	341
2017	CR-03	39	35	10	10	6	0	74	16	82
2017	CR-04	53	32	8	4	1	1	86	6	137
2017	CR-05	60	29	5	5	2	0	88	7	104
2017	CR-06	27	53	7	13	0	0	80	13	15
2014	CR	43	37	10	6	3	1	80	10	430
2014	CR-03	31	39	13	10	7	1	70	17	141
2014	CR-04	53	29	11	4	1	1	83	6	158
2014	CR-05	49	39	7	5	1	0	88	6	106
2014	CR-06	39	50	0	0	11	0	89	11	18

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	48	32	9	6	4	1	0	81	9	342
2017	CR-03	44	28	12	7	6	2	0	74	14	82
2017	CR-04	50	31	9	6	3	0	1	82	9	137
2017	CR-05	52	32	8	4	2	2	0	86	6	105
2017	CR-06	27	47	13	7	7	0	0	73	13	15
2014	CR	42	36	10	7	4	0	1	78	12	431
2014	CR-03	37	38	10	9	6	0	1	76	14	141
2014	CR-04	43	34	12	5	4	0	2	78	10	158
2014	CR-05	49	34	7	9	1	0	0	82	10	107
2014	CR-06	28	44	11	11	6	0	0	72	17	18
2011	CR	45	31	11	6	6	1	1	77	12	597
2011	CR-03	49	22	14	5	9	0	1	72	14	128
2011	CR-04	40	38	11	5	5	1	1	79	10	257
2011	CR-05	46	29	11	8	4	1	1	76	13	181
2011	CR-06	47	26	11	0	11	0	5	78	11	19
2008	CR	42	31	11	8	6	1	1	74	14	818
2008	CR-03	43	31	13	6	5	1	0	75	12	208
2008	CR-04	41	29	11	10	6	1	1	71	17	385
2008	CR-05	47	34	8	6	5	0	0	81	11	181
2008	CR-06	29	32	12	12	12	0	3	64	24	34

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	54	26	9	4	3	3	1	83	7	342
2017	CR-03	47	26	11	5	2	6	2	80	8	82
2017	CR-04	55	23	11	5	4	1	1	80	9	137
2017	CR-05	60	30	6	0	2	2	1	92	2	105
2017	CR-06	33	33	13	7	13	0	0	67	20	15
2014	CR	45	33	12	4	3	2	1	80	7	431
2014	CR-03	42	28	17	6	5	2	1	72	11	141
2014	CR-04	42	35	12	2	4	2	3	81	6	158
2014	CR-05	49	36	7	4	1	2	1	88	5	107
2014	CR-06	67	11	11	6	6	0	0	78	11	18
2011	CR	46	28	10	6	4	4	2	79	11	597
2011	CR-03	52	25	6	5	6	3	2	82	12	128
2011	CR-04	44	32	10	6	3	4	1	80	9	257
2011	CR-05	45	27	10	7	4	5	2	78	12	181
2011	CR-06	32	21	26	5	11	5	0	56	17	19
2008	CR	49	25	12	5	6	2	1	76	12	819
2008	CR-03	46	29	12	3	7	3	0	78	10	208
2008	CR-04	51	22	11	6	8	2	1	75	14	385
2008	CR-05	49	26	13	7	3	2	1	77	10	182
2008	CR-06	47	26	18	9	0	0	0	74	9	34

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	54	27	8	6	4	0	0	81	11	342
2017	CR-03	45	23	13	9	9	1	0	69	17	82
2017	CR-04	57	24	9	7	2	0	1	82	9	137
2017	CR-05	59	32	4	3	3	0	0	90	6	105
2017	CR-06	33	33	7	13	13	0	0	67	27	15
2014	CR	43	36	10	7	4	0	1	79	11	430
2014	CR-03	35	37	13	7	6	1	1	73	14	141
2014	CR-04	44	37	9	7	3	1	1	81	10	158
2014	CR-05	51	32	7	8	2	0	1	84	10	106
2014	CR-06	50	22	11	11	6	0	0	72	17	18
2011	CR	47	30	9	8	5	1	0	78	13	596
2011	CR-03	49	25	9	9	8	0	0	74	17	128
2011	CR-04	47	33	9	5	4	1	0	81	10	257
2011	CR-05	44	29	11	9	4	2	1	75	14	180
2011	CR-06	42	32	5	16	5	0	0	74	21	19
2008	CR	46	29	10	7	6	1	1	76	14	819
2008	CR-03	47	29	11	7	6	1	0	76	13	208
2008	CR-04	46	28	8	7	9	1	1	76	16	385
2008	CR-05	45	33	10	9	3	0	1	78	12	182
2008	CR-06	44	21	21	9	3	0	3	67	12	34

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	84	9	4	1	0	0	1	94	1	340
2017	CR-03	84	9	5	1	0	1	0	94	1	81
2017	CR-04	85	9	4	1	0	0	1	96	1	137
2017	CR-05	86	8	4	2	1	0	0	93	3	104
2017	CR-06	73	20	7	0	0	0	0	93	0	15
2014	CR	77	16	2	1	2	0	1	94	3	431
2014	CR-03	73	18	4	1	2	1	1	93	4	141
2014	CR-04	79	15	1	1	3	0	1	96	3	158
2014	CR-05	80	15	2	1	1	1	0	96	2	107
2014	CR-06	78	11	6	0	6	0	0	89	6	18
2011	CR	77	13	4	3	2	0	2	91	5	595
2011	CR-03	78	15	2	0	2	0	2	95	2	128
2011	CR-04	75	13	4	5	2	0	2	90	6	256
2011	CR-05	79	9	6	2	1	1	1	90	3	180
2011	CR-06	74	21	0	5	0	0	0	95	5	19
2008	CR	80	10	3	3	3	0	0	91	6	813
2008	CR-03	78	9	5	2	3	1	1	90	5	206
2008	CR-04	83	8	2	4	3	1	0	91	7	383
2008	CR-05	77	14	2	3	4	0	1	92	7	180
2008	CR-06	82	15	3	0	0	0	0	97	0	34

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	58	17	6	4	3	4	7	84	8	340
2017	CR-03	54	16	2	4	6	5	12	85	12	81
2017	CR-04	54	19	7	5	3	5	7	83	9	137
2017	CR-05	67	13	9	4	0	4	3	87	4	104
2017	CR-06	53	20	7	0	13	0	7	79	14	15
2014	CR	51	26	7	2	4	4	7	85	7	431
2014	CR-03	40	28	9	4	6	5	9	79	11	141
2014	CR-04	51	25	9	0	4	3	8	85	5	158
2014	CR-05	67	19	4	4	1	3	3	91	5	107
2014	CR-06	56	28	6	0	0	6	6	94	0	18
2011	CR	50	24	7	5	5	2	7	81	11	595
2011	CR-03	44	16	9	7	12	0	13	68	22	127
2011	CR-04	52	26	8	4	3	2	6	84	8	257
2011	CR-05	53	27	5	6	2	2	5	86	9	180
2011	CR-06	68	16	0	5	5	0	5	89	11	19

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	60	24	8	3	4	1	85	7	342
2017	CR-03	57	21	12	7	2	0	78	10	82
2017	CR-04	62	21	8	1	7	1	84	8	137
2017	CR-05	65	28	4	2	1	1	93	3	105
2017	CR-06	33	40	20	0	7	0	73	7	15

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	60	21	12	3	3	1	82	6	342
2017	CR-03	55	24	12	5	4	0	79	9	82
2017	CR-04	61	16	16	3	4	1	77	7	137
2017	CR-05	68	23	6	1	2	1	91	3	105
2017	CR-06	40	33	20	7	0	0	73	7	15

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	58	23	8	6	4	1	0	82	10	340
2017	CR-03	51	27	6	13	2	0	0	78	16	82
2017	CR-04	58	21	9	4	7	1	0	81	10	137
2017	CR-05	66	21	7	4	2	0	0	87	6	103
2017	CR-06	40	27	27	0	7	0	0	67	7	15
2014	CR	50	29	10	7	4	0	0	79	11	430
2014	CR-03	41	32	9	10	8	0	0	73	18	141
2014	CR-04	52	28	9	6	4	1	1	81	10	157
2014	CR-05	59	25	10	4	2	0	0	84	6	107
2014	CR-06	56	22	17	6	0	0	0	78	6	18

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	43	14	10	0	5	75	10	21
2017	CR-06	29	36	21	14	0	0	64	14	14
2014	CR	28	41	17	3	7	3	71	11	29
2014	CR-06	27	27	20	7	13	7	57	21	15

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	30	14	3	3	8	0	77	7	339
2017	CR-03	30	38	11	4	9	9	0	74	14	81
2017	CR-04	42	27	20	2	0	9	0	76	2	137
2017	CR-05	50	30	10	3	2	6	0	85	5	104
2017	CR-06	27	27	20	13	13	0	0	53	27	15
2014	CR	37	33	14	6	2	8	1	76	9	430
2014	CR-03	38	32	13	6	2	8	1	77	9	141
2014	CR-04	39	32	10	6	3	9	1	78	10	158
2014	CR-05	38	35	16	6	0	6	0	77	6	106
2014	CR-06	22	39	22	11	6	0	0	61	17	18
2011	CR	30	26	20	5	5	13	1	65	12	592
2011	CR-03	28	27	14	6	8	17	1	67	16	127
2011	CR-04	28	27	23	4	5	12	2	63	10	254
2011	CR-05	34	25	21	7	2	11	0	67	10	180
2011	CR-06	16	26	26	11	11	11	0	47	24	19

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	41	30	16	5	5	3	0	73	11	342
2017	CR-03	34	30	15	7	6	7	0	70	14	82
2017	CR-04	42	26	24	4	2	2	0	69	6	137
2017	CR-05	45	36	6	6	6	2	0	83	12	105
2017	CR-06	33	20	20	7	20	0	0	53	27	15
2014	CR	36	34	15	6	5	4	0	73	11	430
2014	CR-03	35	37	14	5	4	4	1	76	10	141
2014	CR-04	40	28	15	5	6	6	0	72	11	158
2014	CR-05	33	40	15	8	3	2	0	74	11	106
2014	CR-06	22	33	17	17	11	0	0	56	28	18
2011	CR	31	27	18	10	7	6	1	61	19	593
2011	CR-03	30	23	16	13	10	6	2	58	25	128
2011	CR-04	30	28	20	9	8	4	1	60	18	254
2011	CR-05	32	27	19	11	5	7	0	63	17	180
2011	CR-06	21	37	11	16	5	11	0	65	24	19
2008	CR	35	33	15	6	6	6	1	72	12	820
2008	CR-03	32	32	14	7	7	7	1	70	15	208
2008	CR-04	35	33	14	5	5	7	0	73	11	386
2008	CR-05	37	32	15	6	6	3	1	72	13	181
2008	CR-06	29	43	17	6	0	6	0	76	6	35

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	34	14	7	5	10	0	71	14	342
2017	CR-03	23	37	12	6	9	14	0	69	17	82
2017	CR-04	28	32	19	9	2	9	0	67	12	137
2017	CR-05	35	38	9	5	6	8	0	79	11	105
2017	CR-06	33	20	27	7	13	0	0	53	20	15
2014	CR	29	32	17	6	5	11	1	69	12	428
2014	CR-03	27	31	18	4	6	13	1	67	11	141
2014	CR-04	31	29	17	6	5	12	0	69	12	156
2014	CR-05	31	37	16	6	3	7	1	73	9	106
2014	CR-06	17	33	17	22	11	0	0	50	33	18
2011	CR	22	28	20	9	6	14	1	58	18	595
2011	CR-03	20	23	22	6	12	16	1	52	22	128
2011	CR-04	24	28	20	9	5	13	1	61	16	255
2011	CR-05	21	29	21	11	4	13	0	58	18	181
2011	CR-06	11	42	21	5	11	11	0	59	18	19
2008	CR	23	33	15	9	5	13	1	66	16	813
2008	CR-03	18	33	14	12	5	16	2	63	20	208
2008	CR-04	27	33	13	8	5	14	0	70	15	381
2008	CR-05	21	34	21	9	4	9	2	61	15	179
2008	CR-06	17	37	20	11	3	11	0	61	16	35

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	32	31	12	9	6	9	0	70	17	342
2017	CR-03	24	29	12	9	12	14	0	62	24	82
2017	CR-04	36	28	13	10	3	9	0	71	14	137
2017	CR-05	34	36	10	8	5	7	1	76	13	105
2017	CR-06	33	27	13	7	20	0	0	60	27	15
2014	CR	31	30	17	8	5	8	1	67	15	430
2014	CR-03	29	29	23	5	7	6	1	62	13	141
2014	CR-04	32	27	14	12	6	9	0	65	20	158
2014	CR-05	34	35	13	6	3	8	1	76	9	106
2014	CR-06	28	44	11	11	6	0	0	72	17	18
2011	CR	27	29	16	9	8	10	1	63	19	596
2011	CR-03	26	27	16	8	14	9	0	59	24	128
2011	CR-04	25	29	17	11	8	10	1	61	21	256
2011	CR-05	29	31	17	8	3	9	2	68	13	181
2011	CR-06	26	37	16	5	11	5	0	67	17	19
2008	CR	26	30	15	8	8	12	1	64	18	817
2008	CR-03	20	33	13	9	8	15	1	64	20	208
2008	CR-04	31	26	14	8	9	12	0	65	19	383
2008	CR-05	25	34	19	8	7	7	1	64	16	181
2008	CR-06	20	43	20	9	3	6	0	67	12	35

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	33	15	11	6	7	0	66	18	341
2017	CR-03	27	28	16	12	10	7	0	59	24	82
2017	CR-04	27	29	17	15	3	9	0	62	19	137
2017	CR-05	34	41	11	4	7	3	0	77	11	105
2017	CR-06	20	40	13	13	13	0	0	60	27	15
2014	CR	27	33	18	9	6	6	1	64	16	430
2014	CR-03	26	33	21	6	8	6	0	62	15	141
2014	CR-04	32	29	16	10	6	6	1	65	17	158
2014	CR-05	27	38	15	10	4	5	1	69	15	106
2014	CR-06	17	39	17	11	17	0	0	56	28	18
2011	CR	22	33	17	13	7	7	1	59	22	592
2011	CR-03	24	31	15	11	12	7	0	60	24	128
2011	CR-04	21	32	21	12	7	5	1	57	21	255
2011	CR-05	20	38	14	16	4	8	1	63	21	178
2011	CR-06	16	26	16	21	16	5	0	44	39	19
2008	CR	25	34	15	12	5	7	1	64	19	820
2008	CR-03	23	31	17	12	7	9	1	60	21	208
2008	CR-04	28	33	14	12	5	8	1	66	19	385
2008	CR-05	24	39	15	15	2	5	0	66	18	182
2008	CR-06	17	46	11	9	14	3	0	65	24	35

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	40	14	6	2	2	0	78	8	340
2017	CR-03	29	39	17	10	2	3	0	70	13	82
2017	CR-04	39	39	15	4	0	2	1	80	5	137
2017	CR-05	43	39	9	7	3	0	0	82	10	104
2017	CR-06	14	64	14	0	7	0	0	79	7	14
2014	CR	32	43	14	5	2	3	0	79	7	431
2014	CR-03	27	42	17	8	1	6	0	73	9	141
2014	CR-04	33	44	13	4	3	2	1	79	8	158
2014	CR-05	37	45	15	2	0	1	0	83	2	107
2014	CR-06	44	39	6	6	6	0	0	83	11	18
2011	CR	30	36	21	5	4	3	1	69	9	593
2011	CR-03	32	35	13	5	7	6	2	73	13	128
2011	CR-04	27	36	25	5	3	4	0	66	8	255
2011	CR-05	34	36	20	5	3	1	0	71	8	179
2011	CR-06	21	47	21	11	0	0	0	68	11	19

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	40	14	2	1	6	2	82	3	341
2017	CR-03	26	49	15	0	1	9	1	82	1	82
2017	CR-04	38	36	15	1	1	6	3	82	2	137
2017	CR-05	45	33	12	5	1	3	1	81	6	105
2017	CR-06	21	64	7	7	0	0	0	86	7	14
2014	CR	37	38	13	3	1	7	1	82	5	429
2014	CR-03	30	44	15	3	1	7	0	79	5	140
2014	CR-04	46	30	12	4	0	6	1	82	5	158
2014	CR-05	39	36	10	3	1	9	1	84	4	107
2014	CR-06	17	67	11	0	6	0	0	83	6	18
2011	CR	33	35	15	3	2	10	2	78	6	595
2011	CR-03	38	30	14	4	3	9	2	76	8	127
2011	CR-04	28	42	15	2	2	9	2	79	4	257
2011	CR-05	37	29	16	4	1	12	2	76	6	180
2011	CR-06	37	37	11	5	0	5	5	82	6	19

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	34	12	7	4	3	2	76	12	338
2017	CR-03	40	33	9	9	5	4	1	77	14	82
2017	CR-04	36	36	15	6	3	2	2	75	9	135
2017	CR-05	41	32	9	8	6	3	2	77	14	104
2017	CR-06	36	43	21	0	0	0	0	79	0	14
2014	CR	36	36	13	6	2	5	1	77	8	430
2014	CR-03	33	34	16	4	4	7	1	73	9	140
2014	CR-04	38	36	13	4	2	5	2	79	7	157
2014	CR-05	39	37	10	9	0	4	1	80	10	108
2014	CR-06	33	50	11	0	6	0	0	83	6	18
2011	CR	39	31	11	8	4	5	2	75	13	594
2011	CR-03	44	24	6	12	5	8	2	75	18	126
2011	CR-04	36	35	13	7	4	5	0	75	12	256
2011	CR-05	40	29	14	7	3	4	3	74	10	181
2011	CR-06	42	32	11	11	5	0	0	74	16	19
2008	CR	36	32	11	9	5	6	2	73	15	819
2008	CR-03	33	34	13	8	5	5	1	72	14	208
2008	CR-04	35	30	11	11	5	6	1	70	18	385
2008	CR-05	40	36	8	7	3	4	3	82	10	181
2008	CR-06	51	23	20	3	0	3	0	76	3	35

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	24	29	20	11	6	7	3	59	19	340
2017	CR-03	17	27	22	10	12	10	2	50	25	82
2017	CR-04	25	24	23	12	2	10	4	57	16	136
2017	CR-05	28	35	17	11	6	1	2	65	18	105
2017	CR-06	29	36	14	14	7	0	0	64	21	14
2014	CR	19	28	23	10	6	10	4	55	18	431
2014	CR-03	16	23	26	11	6	13	6	47	21	141
2014	CR-04	20	27	23	10	8	10	2	54	20	158
2014	CR-05	23	34	19	10	3	7	4	64	15	107
2014	CR-06	22	39	17	6	6	6	6	69	13	18
2011	CR	17	28	23	9	6	12	4	55	18	593
2011	CR-03	17	21	19	13	11	14	5	48	29	128
2011	CR-04	15	31	24	9	5	12	4	54	17	255
2011	CR-05	19	30	27	4	4	12	4	58	11	179
2011	CR-06	26	37	11	16	0	11	0	71	18	19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	21	27	14	14	10	11	4	56	28	340
2017	CR-03	16	22	10	16	13	14	10	49	38	82
2017	CR-04	20	28	18	13	8	10	4	55	25	137
2017	CR-05	24	33	12	12	7	11	2	65	21	104
2017	CR-06	29	14	7	21	29	0	0	43	50	14
2014	CR	16	24	16	13	13	13	4	49	31	431
2014	CR-03	17	23	16	16	12	14	2	47	34	141
2014	CR-04	16	25	13	10	17	13	5	51	33	157
2014	CR-05	17	22	21	14	7	14	5	48	26	108
2014	CR-06	17	44	11	6	22	0	0	61	28	18
2011	CR	19	22	17	11	14	12	5	50	30	593
2011	CR-03	21	20	12	9	19	13	7	51	34	128
2011	CR-04	17	25	18	11	13	13	3	50	28	254
2011	CR-05	19	21	18	14	11	10	6	48	30	180
2011	CR-06	11	26	26	0	21	11	5	44	25	19

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	58	24	6	3	1	3	5	89	4	342
2017	CR-03	55	21	7	2	4	6	5	85	7	82
2017	CR-04	58	24	6	2	1	1	8	90	3	137
2017	CR-05	63	23	7	3	1	2	2	89	4	105
2017	CR-06	53	33	7	7	0	0	0	87	7	15
2014	CR	59	24	9	3	1	2	3	87	4	432
2014	CR-03	62	21	10	3	1	1	3	86	4	141
2014	CR-04	56	28	8	3	1	2	3	88	3	158
2014	CR-05	64	21	8	2	2	1	2	88	4	108
2014	CR-06	61	28	0	11	0	0	0	89	11	18

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	67	23	4	1	1	2	2	94	2	342
2017	CR-03	66	24	2	1	0	3	4	96	1	82
2017	CR-04	67	23	4	1	1	1	2	93	2	137
2017	CR-05	72	22	3	1	1	1	0	95	2	105
2017	CR-06	47	33	20	0	0	0	0	80	0	15
2014	CR	64	27	5	0	0	1	2	94	1	432
2014	CR-03	62	25	5	1	1	1	4	92	3	141
2014	CR-04	65	26	4	0	0	2	3	95	0	158
2014	CR-05	70	28	2	0	0	0	0	98	0	108
2014	CR-06	61	33	6	0	0	0	0	94	0	18
2011	CR	66	21	5	2	1	2	2	91	4	593
2011	CR-03	66	18	7	1	4	2	3	88	5	128
2011	CR-04	66	22	3	3	1	2	3	93	4	254
2011	CR-05	67	21	7	2	0	2	1	90	2	180
2011	CR-06	68	26	0	5	0	0	0	95	5	19
2008	CR	71	17	5	2	1	1	2	91	4	817
2008	CR-03	66	17	8	2	1	2	3	88	4	207
2008	CR-04	73	17	4	3	1	1	1	92	4	386
2008	CR-05	70	17	6	2	2	1	3	91	3	180
2008	CR-06	79	15	3	3	0	0	0	94	3	34

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	30	31	14	10	9	5	1	65	20	341
2017	CR-03	30	24	10	7	17	9	2	62	27	82
2017	CR-04	23	38	14	12	6	7	1	65	20	137
2017	CR-05	41	29	15	9	5	1	0	71	14	104
2017	CR-06	13	27	20	13	27	0	0	40	40	15
2014	CR	26	31	16	13	9	4	1	61	22	432
2014	CR-03	21	27	19	15	13	6	0	50	29	141
2014	CR-04	26	34	15	10	9	4	1	63	21	158
2014	CR-05	33	33	15	13	4	1	1	68	17	108
2014	CR-06	39	33	11	6	11	0	0	72	17	18
2011	CR	28	29	16	9	13	3	2	60	23	595
2011	CR-03	23	24	14	9	23	3	4	50	34	128
2011	CR-04	27	29	18	11	11	4	2	58	23	256
2011	CR-05	33	32	17	8	8	2	1	66	16	180
2011	CR-06	26	42	16	5	11	0	0	68	16	19
2008	CR	26	34	17	9	10	3	1	63	20	817
2008	CR-03	15	29	21	13	16	3	2	47	31	207
2008	CR-04	30	33	14	10	9	4	1	65	20	385
2008	CR-05	34	39	14	6	6	1	1	74	12	181
2008	CR-06	21	50	26	0	3	0	0	71	3	34

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	21	25	16	12	20	5	1	49	34	341
2017	CR-03	25	20	12	7	25	8	4	50	36	81
2017	CR-04	15	26	16	14	22	6	1	44	39	137
2017	CR-05	29	27	19	13	10	2	0	56	24	105
2017	CR-06	7	27	7	20	40	0	0	33	60	15
2014	CR	14	26	17	16	21	4	3	43	39	432
2014	CR-03	13	18	20	18	23	6	3	34	44	141
2014	CR-04	13	25	14	17	23	5	3	42	43	158
2014	CR-05	19	35	17	11	16	1	2	55	28	108
2014	CR-06	17	39	22	6	17	0	0	56	22	18
2011	CR	15	18	16	19	26	3	4	35	47	594
2011	CR-03	13	14	16	13	34	6	6	30	52	127
2011	CR-04	17	16	17	20	25	2	2	35	47	255
2011	CR-05	14	20	14	24	23	2	3	36	49	181
2011	CR-06	11	37	21	5	21	0	5	50	28	19
2008	CR	20	29	13	15	19	3	1	51	35	819
2008	CR-03	15	28	14	13	23	5	1	46	38	208
2008	CR-04	23	31	11	16	17	2	1	55	34	385
2008	CR-05	18	25	15	20	19	2	1	44	40	182
2008	CR-06	32	38	9	6	12	0	3	73	18	34

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	26	32	22	6	7	7	1	63	13	341
2017	CR-03	19	19	29	7	13	9	2	44	23	82
2017	CR-04	24	32	24	5	4	9	1	63	10	136
2017	CR-05	34	38	13	5	5	5	0	76	10	105
2017	CR-06	13	53	13	7	13	0	0	67	20	15

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	34	9	3	3	5	2	84	6	341
2017	CR-03	40	34	9	1	9	7	0	80	11	82
2017	CR-04	40	36	12	4	1	5	2	82	5	137
2017	CR-05	53	31	7	2	2	4	2	89	4	104
2017	CR-06	33	47	7	7	0	0	7	86	7	15
2014	CR	47	35	9	4	2	4	0	85	6	432
2014	CR-03	45	33	9	5	3	4	1	82	8	141
2014	CR-04	48	33	9	4	2	3	0	84	7	158
2014	CR-05	51	35	6	3	0	5	0	90	3	108
2014	CR-06	33	50	17	0	0	0	0	83	0	18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	48	38	6	2	3	2	0	89	5	341
2017	CR-03	41	37	7	5	6	4	0	81	11	82
2017	CR-04	47	42	6	3	1	1	0	90	4	137
2017	CR-05	59	30	6	0	2	3	0	92	2	105
2017	CR-06	33	53	7	0	7	0	0	87	7	15
2014	CR	46	36	11	3	2	2	0	83	5	432
2014	CR-03	50	30	11	5	3	1	0	81	8	141
2014	CR-04	42	38	11	3	3	3	1	82	6	158
2014	CR-05	51	35	10	2	0	2	0	88	2	108
2014	CR-06	39	39	22	0	0	0	0	78	0	18
2011	CR	39	33	14	5	3	5	1	76	9	594
2011	CR-03	42	30	10	7	5	4	2	76	13	126
2011	CR-04	36	33	15	6	4	5	1	74	10	256
2011	CR-05	40	36	16	2	2	4	0	79	4	181
2011	CR-06	26	42	21	0	11	0	0	68	11	19

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	56	31	7	2	4	0	0	87	6	342
2017	CR-03	48	30	9	5	9	0	0	78	13	82
2017	CR-04	56	32	9	1	1	1	0	89	2	137
2017	CR-05	67	27	3	2	2	0	0	93	4	105
2017	CR-06	20	60	7	0	13	0	0	80	13	15
2014	CR	50	36	9	2	2	0	0	86	5	432
2014	CR-03	50	31	10	3	5	1	0	82	8	141
2014	CR-04	49	35	11	3	2	1	0	85	4	158
2014	CR-05	56	38	5	2	0	0	0	94	2	108
2014	CR-06	44	39	17	0	0	0	0	83	0	18
2011	CR	42	36	11	5	4	1	0	79	9	592
2011	CR-03	42	33	10	6	9	1	1	76	15	126
2011	CR-04	41	36	11	6	4	2	0	78	11	256
2011	CR-05	42	38	14	3	1	1	0	81	4	180
2011	CR-06	26	63	5	0	5	0	0	89	5	19
2008	CR	45	36	10	4	4	1	0	82	8	820
2008	CR-03	39	37	11	6	5	1	0	77	12	208
2008	CR-04	46	34	10	4	4	1	0	81	9	385
2008	CR-05	49	38	7	2	3	1	0	89	4	182
2008	CR-06	43	49	6	0	3	0	0	91	3	35

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	32	11	5	6	0	0	79	11	342
2017	CR-03	37	34	11	6	11	1	0	72	17	82
2017	CR-04	47	33	11	7	2	0	0	80	9	137
2017	CR-05	55	29	10	3	4	0	0	84	7	105
2017	CR-06	27	40	13	0	20	0	0	67	20	15
2014	CR	37	37	12	7	5	1	0	75	12	432
2014	CR-03	38	33	13	11	6	1	0	71	16	141
2014	CR-04	35	37	13	7	7	1	0	73	14	158
2014	CR-05	40	42	12	2	1	4	0	85	3	108
2014	CR-06	33	28	17	17	6	0	0	61	22	18
2011	CR	33	35	18	6	6	1	0	70	12	595
2011	CR-03	31	28	17	8	11	3	1	62	20	127
2011	CR-04	33	38	17	6	6	0	0	71	12	256
2011	CR-05	35	35	22	4	3	2	0	71	7	181
2011	CR-06	16	58	16	11	0	0	0	74	11	19

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	43	36	11	5	5	1	80	10	340
2017	CR-03	37	37	11	5	10	1	74	15	82
2017	CR-04	41	38	13	6	2	0	79	8	136
2017	CR-05	53	34	7	3	3	1	87	6	104
2017	CR-06	27	40	13	7	13	0	67	20	15
2014	CR	37	38	13	7	4	0	75	12	432
2014	CR-03	35	33	15	12	4	1	69	16	141
2014	CR-04	37	38	13	5	7	0	75	12	158
2014	CR-05	43	41	12	4	1	0	83	5	108
2014	CR-06	33	33	11	17	6	0	67	22	18
2011	CR	32	38	17	6	6	1	71	11	590
2011	CR-03	31	33	16	8	10	2	65	19	125
2011	CR-04	31	39	17	6	6	1	70	12	255
2011	CR-05	34	40	20	4	2	1	74	6	179
2011	CR-06	21	63	11	0	5	0	84	5	19
2008	CR	39	37	12	7	4	1	77	11	817
2008	CR-03	35	35	12	8	9	1	71	17	207
2008	CR-04	41	36	12	8	3	0	77	11	385
2008	CR-05	41	41	11	4	2	1	82	7	181
2008	CR-06	44	38	12	6	0	0	82	6	34

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	24	15	10	9	4	1	64	20	341
2017	CR-03	28	17	20	16	13	5	1	48	31	82
2017	CR-04	34	26	15	10	9	5	1	64	20	137
2017	CR-05	47	26	12	7	5	3	0	75	12	104
2017	CR-06	40	20	13	0	27	0	0	60	27	15
2014	CR	29	25	21	12	8	4	1	57	21	432
2014	CR-03	23	20	27	16	9	4	1	45	27	141
2014	CR-04	32	26	16	9	10	6	1	62	21	158
2014	CR-05	36	27	19	11	4	3	1	65	15	108
2014	CR-06	22	28	33	6	11	0	0	50	17	18
2011	CR	33	22	17	10	11	6	1	59	23	594
2011	CR-03	30	20	12	12	17	9	1	55	32	127
2011	CR-04	30	25	19	7	11	6	2	59	20	257
2011	CR-05	37	21	16	12	9	3	1	60	23	179
2011	CR-06	37	11	26	11	5	11	0	53	18	19
2008	CR	32	25	16	10	12	6	0	60	23	816
2008	CR-03	22	20	19	12	18	8	0	46	33	207
2008	CR-04	35	25	14	8	12	5	1	63	21	385
2008	CR-05	38	28	14	11	6	3	0	68	17	179
2008	CR-06	34	29	26	3	3	6	0	67	6	35

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CR	30	35	35	342
2017	CR-03	46	18	35	82
2017	CR-04	25	37	38	137
2017	CR-05	20	47	33	105
2017	CR-06	47	20	33	15
2014	CR	26	38	36	432
2014	CR-03	34	28	38	141
2014	CR-04	24	41	35	158
2014	CR-05	19	47	33	108
2014	CR-06	33	28	39	18
2011	CR	32	36	33	596
2011	CR-03	39	30	31	127
2011	CR-04	33	34	33	257
2011	CR-05	26	44	30	181
2011	CR-06	26	21	53	19

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CR	9	45	26	3	11	6	101
2017	CR-03	11	45	21	0	16	8	38
2017	CR-04	12	38	24	9	12	6	34
2017	CR-05	5	52	38	0	5	0	21
2014	CR	9	43	34	8	9999	7	113
2014	CR-03	4	46	35	8	9999	6	48
2014	CR-04	13	32	37	13	9999	5	38
2014	CR-05	14	48	29	0	9999	10	21
2011	CR	11	37	27	4	9999	22	188
2011	CR-03	6	22	27	6	9999	39	49
2011	CR-04	14	39	25	5	9999	17	83
2011	CR-05	11	45	32	2	9999	11	47

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	15	85	339
2017	CR-03	16	84	82
2017	CR-04	16	84	135
2017	CR-05	12	88	104
2014	CR	15	85	431
2014	CR-03	18	82	140
2014	CR-04	15	85	158
2014	CR-05	8	92	108

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CR	48	48
2017	CR-03	69	13
2017	CR-04	45	20
2017	CR-05	42	12
2014	CR	59	63
2014	CR-03	68	25
2014	CR-04	54	24

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CR	63	48
2017	CR-03	54	13
2017	CR-04	70	20
2017	CR-05	58	12
2014	CR	54	63
2014	CR-03	32	25
2014	CR-04	71	24

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	CR-03	13
2017	CR-04	20
2017	CR-05	12
2014	CR-04	24

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CR	48
2017	CR-03	13
2017	CR-04	20
2017	CR-05	12
2014	CR	63
2014	CR-03	25
2014	CR-04	24

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	CR-03	13
2017	CR-04	20
2014	CR-03	25

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	CR	48
2017	CR-03	13
2017	CR-04	20
2017	CR-05	12
2014	CR-04	24

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CR	33	48
2017	CR-04	25	20
2017	CR-05	50	12
2014	CR	21	63
2014	CR-03	32	25

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CR	38	48
2017	CR-03	46	13
2017	CR-04	30	20
2017	CR-05	42	12
2014	CR	33	63
2014	CR-03	40	25
2014	CR-04	25	24

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	CR	48	48
2017	CR-03	46	13
2017	CR-04	55	20
2017	CR-05	42	12
2014	CR	46	63
2014	CR-03	44	25
2014	CR-04	58	24

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CR	29	48
2017	CR-04	35	20
2014	CR	38	63
2014	CR-03	44	25
2014	CR-04	29	24

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CR	13	48
2014	CR	27	63
2014	CR-03	32	25
2014	CR-04	33	24

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CR	60	48
2017	CR-03	69	13
2017	CR-04	55	20
2017	CR-05	67	12
2014	CR	48	63
2014	CR-03	60	25
2014	CR-04	38	24

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	CR	27	48
2017	CR-04	30	20
2014	CR	27	63
2014	CR-03	32	25

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	CR	48
2017	CR-03	13
2017	CR-04	20
2017	CR-05	12
2014	CR-03	25
2014	CR-04	24

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	CR	23	48
2017	CR-03	38	13
2017	CR-04	25	20
2014	CR	16	63
2014	CR-03	20	25

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	CR	10	48
2014	CR	11	63

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CR	54	48
2017	CR-03	54	13
2017	CR-04	55	20
2017	CR-05	50	12
2014	CR	41	63
2014	CR-03	36	25
2014	CR-04	46	24

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	CR	21	48
2017	CR-04	25	20
2014	CR	18	63
2014	CR-03	28	25

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	20
2017	CR-05	0	12
2014	CR	11	63

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CR	52	48
2017	CR-03	69	13
2017	CR-04	50	20
2017	CR-05	42	12
2014	CR	48	63
2014	CR-03	44	25
2014	CR-04	50	24

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	CR	19	48
2017	CR-03	46	13
2014	CR	24	63
2014	CR-03	24	25

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CR	13	48
2014	CR-03	0	25
2014	CR-04	0	24

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CR	21	48
2014	CR-03	0	25

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	12
2014	CR	10	63

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	12

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	20
2014	CR	9	63

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	15	48
2014	CR	13	63
2014	CR-03	20	25

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CR	23	48
2017	CR-04	35	20
2014	CR	30	63
2014	CR-03	32	25
2014	CR-04	38	24

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CR	14	44
2014	CR	15	59

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CR	23	44
2014	CR	24	59
2014	CR-03	22	23
2014	CR-04	30	23

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CR-03	0	11
2017	CR-05	0	12
2014	CR	10	59

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	Total responses
2017	CR-03	11
2014	CR-03	23
2014	CR-04	23

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR	14	44
2014	CR	14	59
2014	CR-04	22	23

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CR	23	44
2014	CR	15	59
2014	CR-03	22	23

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CR	11	44
2014	CR	12	59
2014	CR-03	22	23

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CR	20	44
2014	CR	19	59
2014	CR-03	22	23
2014	CR-04	22	23

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CR	14	44
2017	CR-03	0	11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CR	50	44
2017	CR-03	45	11
2017	CR-04	61	18
2014	CR	46	59
2014	CR-03	48	23
2014	CR-04	52	23

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	CR	44
2017	CR-03	11
2017	CR-04	18
2017	CR-05	12
2014	CR-03	23
2014	CR-04	23

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CR	39	44
2017	CR-03	45	11
2017	CR-04	44	18
2014	CR	42	59
2014	CR-03	44	23
2014	CR-04	30	23

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	CR	44
2017	CR-03	11
2017	CR-04	18
2017	CR-05	12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	14	44
2014	CR	12	59

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	92	8	48
2017	CR-03	100	0	13
2017	CR-04	85	15	20
2017	CR-05	92	8	12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	20	14	2	5	24	6	69	10	341
2017	CR-03	28	16	17	1	7	26	5	63	12	82
2017	CR-04	27	23	13	3	6	24	4	69	12	136
2017	CR-05	32	19	14	2	2	23	8	74	5	105
2017	CR-06	27	20	13	7	7	20	7	64	18	15
2014	CR	22	20	16	5	5	22	9	61	16	432
2014	CR-03	16	18	16	5	7	25	13	55	20	141
2014	CR-04	22	22	16	5	6	22	8	62	15	158
2014	CR-05	29	20	15	7	2	20	6	67	13	108
2014	CR-06	39	22	17	0	11	11	0	69	13	18

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	29	12	3	3	12	1	80	6	342
2017	CR-03	38	30	9	5	4	15	0	80	10	82
2017	CR-04	38	29	15	3	4	11	1	76	7	137
2017	CR-05	46	28	12	1	1	10	2	84	2	105
2017	CR-06	33	33	7	0	7	20	0	83	8	15
2014	CR	33	33	14	5	3	10	2	74	9	431
2014	CR-03	28	33	13	7	4	13	2	71	13	141
2014	CR-04	32	34	14	5	3	10	1	75	9	157
2014	CR-05	42	31	14	5	1	6	2	79	6	108
2014	CR-06	33	33	22	0	6	6	0	71	6	18
2011	CR	43	30	11	4	2	8	0	81	7	595
2011	CR-03	43	23	14	6	2	11	0	75	10	128
2011	CR-04	41	34	11	4	3	8	0	81	7	256
2011	CR-05	46	30	11	4	2	7	0	82	7	180
2011	CR-06	37	47	5	5	0	5	0	89	6	19

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	18	48	14	10	5	5	1	70	15	341
2017	CR-03	12	52	11	12	5	7	0	70	18	82
2017	CR-04	16	45	17	12	5	4	1	64	18	137
2017	CR-05	24	48	15	7	4	2	0	74	11	104
2017	CR-06	27	67	7	0	0	0	0	93	0	15
2014	CR	20	50	14	9	2	4	1	73	12	432
2014	CR-03	12	45	18	15	4	5	1	60	20	141
2014	CR-04	20	52	14	4	3	6	1	78	7	158
2014	CR-05	27	56	9	7	0	0	1	83	7	108
2014	CR-06	39	44	11	6	0	0	0	83	6	18
2011	CR	26	49	12	4	4	3	2	79	8	597
2011	CR-03	23	41	14	6	5	5	5	72	13	128
2011	CR-04	22	53	12	3	5	4	1	78	9	257
2011	CR-05	32	50	12	4	1	1	1	83	5	181
2011	CR-06	47	37	0	11	0	0	5	89	11	19
2008	CR	23	44	14	10	3	6	1	71	14	821
2008	CR-03	16	45	16	8	3	10	1	69	13	208
2008	CR-04	19	42	14	13	4	6	2	66	18	386
2008	CR-05	33	47	10	6	2	1	1	82	8	182
2008	CR-06	37	46	14	3	0	0	0	83	3	35

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	16	25	21	5	4	24	4	57	14	340
2017	CR-03	14	16	19	9	6	29	7	47	24	80
2017	CR-04	15	27	25	6	1	23	3	57	9	137
2017	CR-05	18	27	20	2	7	23	4	61	12	105
2017	CR-06	13	40	13	0	13	20	0	67	17	15
2014	CR	12	21	23	8	4	23	9	49	17	432
2014	CR-03	11	11	25	12	4	27	11	34	25	141
2014	CR-04	12	26	23	4	4	23	7	55	12	158
2014	CR-05	17	28	19	8	2	18	8	60	14	108
2014	CR-06	6	33	28	0	17	17	0	47	20	18
2011	CR	15	26	20	6	6	20	7	56	16	595
2011	CR-03	20	18	17	5	10	20	10	54	21	128
2011	CR-04	13	27	19	7	6	21	6	55	19	257
2011	CR-05	14	31	24	6	2	17	6	58	10	180
2011	CR-06	16	32	16	0	11	21	5	64	14	19

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	28	12	3	1	16	1	81	5	341
2017	CR-03	26	28	10	4	2	31	0	77	9	82
2017	CR-04	39	27	16	3	1	12	1	76	5	137
2017	CR-05	49	31	8	1	0	12	0	90	1	104
2017	CR-06	47	20	20	7	0	7	0	71	7	15
2014	CR	34	31	12	4	1	16	3	79	7	432
2014	CR-03	24	20	19	8	2	24	3	60	14	141
2014	CR-04	34	35	9	2	1	16	3	84	4	158
2014	CR-05	46	33	6	3	1	7	3	89	4	108
2014	CR-06	33	50	11	0	0	6	0	88	0	18
2011	CR	37	33	12	2	1	13	2	82	4	594
2011	CR-03	36	30	9	4	1	14	5	83	6	128
2011	CR-04	36	32	13	3	2	14	1	79	5	255
2011	CR-05	39	37	13	1	0	10	1	85	1	180
2011	CR-06	42	26	11	5	0	11	5	81	6	19
2008	CR	36	32	12	3	1	15	2	81	5	821
2008	CR-03	30	36	12	2	2	16	1	80	6	208
2008	CR-04	34	29	12	4	2	17	3	78	6	386
2008	CR-05	45	31	9	3	1	12	1	86	4	182
2008	CR-06	46	43	11	0	0	0	0	89	0	35

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	31	14	0	1	18	1	81	2	341
2017	CR-03	28	29	10	0	5	28	0	80	7	82
2017	CR-04	34	28	20	0	0	17	1	76	0	137
2017	CR-05	44	34	8	0	1	13	0	90	1	105
2017	CR-06	27	40	20	0	0	13	0	77	0	15
2014	CR	33	30	15	2	2	16	3	76	5	431
2014	CR-03	28	23	18	3	2	23	3	68	7	141
2014	CR-04	30	34	15	2	2	15	3	77	5	157
2014	CR-05	43	34	10	3	0	8	2	86	3	108
2014	CR-06	50	22	22	0	6	0	0	72	6	18
2011	CR	32	31	16	3	2	15	2	76	6	589
2011	CR-03	29	31	13	5	3	13	6	75	10	126
2011	CR-04	32	29	16	4	2	17	1	74	6	255
2011	CR-05	34	37	16	1	1	12	1	81	1	177
2011	CR-06	21	26	16	5	5	21	5	64	14	19
2008	CR	35	29	13	5	2	14	2	76	9	820
2008	CR-03	28	32	13	5	4	14	4	74	11	208
2008	CR-04	35	28	13	5	2	15	1	76	9	386
2008	CR-05	39	29	14	4	1	10	2	78	6	181
2008	CR-06	46	34	6	3	0	9	3	90	3	35

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	7	93	341
2017	CR-03	10	90	81
2017	CR-04	6	94	137
2017	CR-05	5	95	105
2014	CR	9	91	431
2014	CR-03	13	87	141
2014	CR-04	8	92	158
2014	CR-05	5	95	107

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	CR	27	22
2014	CR	30	37
2014	CR-03	34	18
2014	CR-04	38	13

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CR	95	22
2014	CR	67	37
2014	CR-03	66	18
2014	CR-04	62	13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CR	22
2014	CR	37
2014	CR-03	18
2014	CR-04	13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CR	0	22
2014	CR-04	0	13

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	CR	27	22

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	CR	0	22
2014	CR-03	0	18

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	CR	0	22

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	CR	32	22
2014	CR	19	37

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	CR	22
2014	CR	37
2014	CR-03	18
2014	CR-04	13

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	45	22
2014	CR	38	37
2014	CR-03	55	18

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CR	36	22
2014	CR	35	37
2014	CR-03	27	18
2014	CR-04	46	13

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CR	0	22

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CR	0	22

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CR	55	22
2014	CR	46	37
2014	CR-03	62	18
2014	CR-04	38	13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CR	0	21
2014	CR-03	0	16

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	CR	21
2014	CR	33
2014	CR-03	16
2014	CR-04	12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	CR	21
2014	CR	33
2014	CR-03	16
2014	CR-04	12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CR	0	21
2014	CR-04	0	12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR	0	21
2014	CR-03	0	16

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CR	24	21

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CR	57	21
2014	CR	36	33
2014	CR-03	50	16

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	CR	21
2014	CR	33
2014	CR-03	16
2014	CR-04	12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CR	43	21
2014	CR	52	33
2014	CR-03	69	16

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	95	5	22

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	27	18	15	3	3	27	6	68	9	341
2017	CR-03	27	15	11	6	4	31	7	67	16	82
2017	CR-04	24	23	18	3	1	27	4	67	6	137
2017	CR-05	32	16	15	2	3	24	8	71	7	105
2017	CR-06	27	20	13	0	7	27	7	70	10	15
2014	CR	21	24	16	3	2	25	9	68	8	430
2014	CR-03	17	20	16	6	0	29	12	63	11	141
2014	CR-04	23	25	18	1	4	23	8	68	6	158
2014	CR-05	24	26	14	5	0	23	8	73	7	106
2014	CR-06	33	39	11	0	6	11	0	81	6	18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	27	14	3	2	13	1	77	6	340
2017	CR-03	39	23	11	4	5	15	2	76	10	81
2017	CR-04	36	29	20	3	1	11	0	73	4	137
2017	CR-05	45	27	10	3	2	12	2	83	6	105
2017	CR-06	29	29	14	0	7	21	0	73	9	14
2014	CR	36	31	14	3	1	13	2	78	5	431
2014	CR-03	31	32	13	6	1	15	3	77	8	141
2014	CR-04	37	31	16	1	2	12	1	78	4	158
2014	CR-05	44	27	14	2	0	11	2	82	2	107
2014	CR-06	33	44	11	0	6	6	0	82	6	18
2011	CR	42	32	11	4	2	9	0	82	6	594
2011	CR-03	42	27	9	4	2	15	0	82	7	128
2011	CR-04	38	35	10	4	2	11	0	82	7	255
2011	CR-05	47	31	13	3	1	5	1	82	5	180
2011	CR-06	32	53	5	5	0	5	0	89	6	19

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	38	26	20	5	8	0	3	65	14	341
2017	CR-03	30	22	24	7	10	1	5	56	18	82
2017	CR-04	41	27	18	4	7	0	1	69	12	136
2017	CR-05	37	29	20	4	8	0	3	68	12	105
2017	CR-06	40	13	20	7	13	0	7	57	21	15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	31	15	10	2	0	2	72	13	340
2017	CR-03	35	26	13	15	7	1	2	63	23	82
2017	CR-04	46	32	12	8	1	0	1	79	9	136
2017	CR-05	35	33	19	9	1	0	3	71	10	105
2017	CR-06	29	29	21	14	0	0	7	62	15	14

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	51	25	12	5	3	0	3	79	8	338
2017	CR-03	46	19	15	9	5	1	5	70	14	82
2017	CR-04	58	24	10	3	2	0	2	84	5	134
2017	CR-05	49	29	11	5	3	0	3	80	8	105
2017	CR-06	29	43	14	7	0	0	7	77	8	14

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	42	27	16	7	4	1	4	73	11	340
2017	CR-03	44	27	15	7	1	3	4	75	9	82
2017	CR-04	45	27	15	7	4	0	3	74	11	137
2017	CR-05	44	27	15	7	3	1	4	75	10	104
2017	CR-06	7	21	36	7	21	0	7	31	31	14

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	64	12	5	1	1	0	17	91	3	338
2017	CR-03	63	9	5	1	1	1	20	91	3	81
2017	CR-04	67	12	5	0	1	0	15	92	2	136
2017	CR-05	64	13	5	2	1	0	15	91	3	104
2017	CR-06	57	14	7	0	0	0	21	91	0	14

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	50	24	13	6	5	1	1	76	11	341
2017	CR-03	50	23	11	6	7	3	0	75	14	82
2017	CR-04	53	23	12	6	5	0	1	76	11	137
2017	CR-05	47	31	14	5	2	0	2	79	7	105
2017	CR-06	43	7	21	14	14	0	0	50	29	14

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	43	29	13	6	4	2	4	76	10	340
2017	CR-03	35	30	16	7	6	1	4	69	14	82
2017	CR-04	46	25	14	5	3	3	4	76	9	137
2017	CR-05	47	32	10	5	3	1	3	82	8	104
2017	CR-06	29	36	14	7	14	0	0	64	21	14

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	45	32	11	6	2	2	3	81	8	339
2017	CR-03	49	30	9	4	2	3	4	84	7	81
2017	CR-04	44	32	12	7	1	1	1	78	9	137
2017	CR-05	46	31	10	5	3	1	4	81	8	105
2017	CR-06	36	50	7	0	7	0	0	86	7	14

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	28	15	4	4	1	3	76	8	340
2017	CR-03	39	30	16	9	2	1	2	72	11	82
2017	CR-04	48	26	16	4	3	1	2	77	7	137
2017	CR-05	51	25	14	3	4	0	3	78	7	105
2017	CR-06	29	43	14	0	14	0	0	71	14	14

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	49	30	11	4	2	1	3	82	7	336
2017	CR-03	47	26	14	4	2	3	5	79	7	81
2017	CR-04	49	30	13	4	1	1	1	81	5	136
2017	CR-05	52	30	7	6	4	0	2	83	10	104
2017	CR-06	38	54	8	0	0	0	0	92	0	13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	66	16	8	4	2	0	4	86	6	339
2017	CR-03	58	19	11	5	1	1	4	82	6	82
2017	CR-04	64	14	10	5	2	0	5	82	8	135
2017	CR-05	74	14	3	1	4	0	4	92	5	105
2017	CR-06	71	21	7	0	0	0	0	93	0	14

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	75	9	4	4	3	1	3	88	7	338
2017	CR-03	67	13	4	6	6	1	2	84	13	82
2017	CR-04	78	8	4	4	3	1	1	88	8	134
2017	CR-05	80	8	4	1	2	1	5	93	3	105
2017	CR-06	71	14	7	7	0	0	0	86	7	14

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	65	19	7	4	1	1	2	87	6	339
2017	CR-03	55	22	9	7	2	3	2	81	10	82
2017	CR-04	68	19	5	5	1	1	1	89	6	135
2017	CR-05	71	15	7	2	0	1	4	91	2	105
2017	CR-06	43	36	21	0	0	0	0	79	0	14

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	62	18	8	4	5	1	3	83	9	339
2017	CR-03	65	16	6	5	6	1	1	83	11	82
2017	CR-04	60	20	9	2	6	1	2	83	8	136
2017	CR-05	67	18	7	2	1	1	5	90	3	105
2017	CR-06	36	14	14	29	7	0	0	50	36	14

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	62	6	3	1	2	26	94	2	336
2017	CR-03	59	2	4	4	4	27	89	5	81
2017	CR-04	61	7	3	1	1	26	94	2	134
2017	CR-05	68	3	2	0	1	27	97	0	105
2017	CR-06	57	36	7	0	0	0	93	0	14

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	75	8	4	1	0	2	10	94	2	338
2017	CR-03	72	6	2	4	0	3	13	93	4	82
2017	CR-04	79	8	5	0	1	1	7	94	1	135
2017	CR-05	72	9	3	1	0	2	13	95	1	104
2017	CR-06	93	7	0	0	0	0	0	100	0	14

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	49	14	11	7	13	1	5	68	21	340
2017	CR-03	32	16	12	6	27	4	4	51	36	82
2017	CR-04	49	15	13	7	11	0	4	67	19	136
2017	CR-05	59	12	9	9	5	0	7	77	14	105
2017	CR-06	79	14	0	0	7	0	0	93	7	14

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	54	23	11	4	3	0	3	80	8	340
2017	CR-03	43	26	21	1	5	1	4	72	6	82
2017	CR-04	53	24	13	7	4	0	1	77	10	136
2017	CR-05	64	22	3	4	2	0	6	91	6	105
2017	CR-06	71	7	14	7	0	0	0	79	7	14

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	25	37	24	5	5	1	3	64	11	341
2017	CR-03	23	32	24	6	10	3	2	58	17	82
2017	CR-04	23	40	24	5	4	1	3	66	9	136
2017	CR-05	29	39	22	4	4	0	2	70	8	105
2017	CR-06	13	27	47	13	0	0	0	40	13	15

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	5	11	28	31	22	1	2	54	17	341
2017	CR-03	4	22	26	35	11	1	1	48	26	82
2017	CR-04	7	10	27	25	28	1	3	55	17	136
2017	CR-05	4	7	27	34	28	0	1	63	11	105
2017	CR-06	0	7	53	33	0	0	7	36	7	15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	35	16	6	5	9	70	12	341
2017	CR-03	26	33	15	6	9	12	67	17	82
2017	CR-04	24	35	22	6	4	10	65	11	136
2017	CR-05	39	39	10	5	4	4	81	9	105
2017	CR-06	27	20	27	20	0	7	50	21	15

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	42	15	4	7	3	73	11	340
2017	CR-03	23	40	15	5	15	3	65	20	82
2017	CR-04	29	44	16	6	3	3	75	9	135
2017	CR-05	39	39	13	2	4	3	80	6	105
2017	CR-06	0	53	27	0	13	7	57	14	15

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	15	85	341
2017	CR-03	18	82	82
2017	CR-04	13	87	136
2017	CR-05	12	88	105
2014	CR	12	88	431
2014	CR-03	13	87	140
2014	CR-04	11	89	158
2014	CR-05	10	90	108

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	72	28	50
2017	CR-03	53	47	15
2017	CR-04	72	28	18
2017	CR-05	85	15	13
2014	CR	76	24	50
2014	CR-03	78	22	18
2014	CR-04	67	33	18
2014	CR-05	82	18	11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	44	8	6	3	83	8	36
2017	CR-04	38	54	8	0	0	92	0	13
2017	CR-05	45	27	9	9	9	73	18	11
2014	CR	47	42	3	5	3	89	8	38
2014	CR-03	42	44	7	7	0	86	7	14
2014	CR-04	58	33	0	0	8	92	8	12

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	52	20	11	4	4	5	4	57	43	341
2017	CR-03	49	21	9	6	4	6	6	56	44	82
2017	CR-04	57	19	8	4	4	4	2	61	39	136
2017	CR-05	48	21	15	2	6	5	4	52	48	105
2017	CR-06	60	7	27	0	0	7	0	64	36	15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	31	131
2017	CR-03	37	30
2017	CR-04	33	49
2017	CR-05	28	46

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	33	131
2017	CR-03	33	30
2017	CR-04	41	49
2017	CR-05	24	46

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	24	131
2017	CR-03	37	30
2017	CR-04	18	49
2017	CR-05	24	46

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CR	24	131
2017	CR-03	13	30
2017	CR-04	22	49
2017	CR-05	33	46

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CR	5	131
2017	CR-03	3	30
2017	CR-04	6	49
2017	CR-05	4	46

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CR	35	131
2017	CR-03	40	30
2017	CR-04	33	49
2017	CR-05	35	46

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CR	8	72	7	4	4	5	125
2017	CR-03	3	72	10	0	10	3	29
2017	CR-04	9	71	4	4	2	9	45
2017	CR-05	7	76	7	7	2	2	45

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	19	32	15	14	10	4	6	57	27	133
2017	CR-03	22	34	19	13	9	3	0	58	23	32
2017	CR-04	14	27	10	14	16	6	12	50	38	49
2017	CR-05	24	33	17	15	4	2	4	60	21	46

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	11	19	11	19	17	5	18	39	46	133
2017	CR-03	13	22	25	19	6	3	13	41	30	32
2017	CR-04	10	14	6	16	22	8	22	35	56	49
2017	CR-05	11	20	9	20	17	4	20	40	49	46

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Statistics Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me