2017 Public Service Employee Survey Results for Statistics Canada by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	36	46	5	9	4	82	14	3747
2017	Term	46	37	3	11	3	83	14	266
2017	Casual	50	33	6	7	4	83	11	73
2017	Student	51	36	5	7	1	87	8	116
2014	Indeterminate (permanent)	37	46	5	9	3	83	12	3549
2014	Term	35	46	5	10	3	82	13	219
2014	Casual	64	25	9	2	0	89	2	51
2014	Student	45	40	4	9	1	86	10	110
2011	Indeterminate (permanent)	47	41	4	6	2	89	8	4080
2011	Term	42	44	4	8	2	86	10	226
2011	Casual	63	28	4	5	0	91	5	65
2011	Student	58	28	7	7	0	86	7	61
2008	Indeterminate (permanent)	52	38	3	5	2	90	7	4389
2008	Term	44	43	4	7	1	88	8	312
2008	Casual	63	30	0	7	0	93	7	43
2008	Student	66	27	5	1	1	93	2	96

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	68	23	4	3	1	0	0	91	4	3749
2017	Term	75	19	2	3	1	1	0	95	3	267
2017	Casual	78	17	3	3	0	0	0	95	3	73
2017	Student	83	11	2	3	0	1	0	95	3	115
2014	Indeterminate (permanent)	67	24	4	3	1	0	1	92	4	3549
2014	Term	71	21	3	3	1	0	0	93	4	219
2014	Casual	85	9	0	2	2	0	2	96	4	51
2014	Student	83	11	1	1	4	0	0	94	5	110
2011	Indeterminate (permanent)	71	22	3	2	1	0	0	93	4	4069
2011	Term	78	16	2	1	2	0	1	96	3	225
2011	Casual	87	11	2	0	0	0	0	98	0	64
2011	Student	85	6	2	5	2	0	0	91	7	61
2008	Indeterminate (permanent)	72	20	3	3	1	0	0	92	5	4379
2008	Term	69	20	4	4	1	1	1	90	5	312
2008	Casual	89	6	0	2	0	0	2	98	2	44
2008	Student	79	19	0	1	1	0	0	98	2	95

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	58	24	7	8	3	0	82	11	3746
2017	Term	69	18	3	8	2	0	87	10	267
2017	Casual	69	23	1	3	2	2	94	4	73
2017	Student	78	15	0	4	1	1	94	6	116
2014	Indeterminate (permanent)	54	26	7	9	3	0	80	12	3548
2014	Term	67	24	2	4	2	0	91	6	219
2014	Casual	82	12	4	0	2	0	94	2	51
2014	Student	72	15	6	4	2	1	88	6	110
2011	Indeterminate (permanent)	56	24	7	10	3	0	80	13	4076
2011	Term	67	17	4	5	1	6	90	6	225
2011	Casual	78	6	10	3	0	3	87	3	65
2011	Student	52	26	4	10	5	2	80	15	61
2008	Indeterminate (permanent)	59	22	7	9	3	0	81	13	4384
2008	Term	68	15	5	9	2	2	84	11	310
2008	Casual	80	14	0	4	0	2	95	5	44
2008	Student	70	26	1	2	1	0	96	4	96

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	36	8	9	5	0	0	78	14	3749
2017	Term	46	34	7	7	5	0	0	80	12	266
2017	Casual	65	27	3	4	1	0	0	92	5	73
2017	Student	56	32	7	3	3	0	0	88	5	116
2014	Indeterminate (permanent)	45	36	7	7	4	0	0	82	11	3546
2014	Term	47	35	8	8	3	0	0	81	11	219
2014	Casual	58	25	4	9	2	0	2	85	11	51
2014	Student	60	27	3	8	2	0	0	87	10	110
2011	Indeterminate (permanent)	46	39	7	6	2	0	0	85	8	4064
2011	Term	42	36	8	8	5	1	0	79	13	225
2011	Casual	61	29	7	3	0	0	0	90	3	64
2011	Student	53	34	3	9	0	2	0	88	9	61

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	42	12	11	5	0	0	73	16	3747
2017	Term	30	38	8	14	10	0	0	68	24	267
2017	Casual	43	28	8	6	4	1	9	80	11	73
2017	Student	42	37	9	8	1	0	3	82	9	116
2014	Indeterminate (permanent)	31	42	13	10	4	0	0	73	14	3543
2014	Term	25	36	13	15	10	0	1	62	25	219
2014	Casual	36	31	8	11	6	0	8	72	19	51
2014	Student	31	43	8	12	4	0	2	76	16	110
2011	Indeterminate (permanent)	33	41	13	8	3	0	1	75	11	4075
2011	Term	31	30	19	10	7	0	3	63	18	225
2011	Casual	39	26	5	4	7	0	19	80	13	65
2011	Student	34	39	12	9	2	0	5	77	11	61
2008	Indeterminate (permanent)	32	41	14	9	3	0	1	74	12	4388
2008	Term	24	40	13	13	6	0	3	66	20	311
2008	Casual	23	25	14	11	5	0	23	62	21	44
2008	Student	40	36	7	6	7	0	4	80	13	96

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	41	9	7	3	0	0	82	9	3747
2017	Term	34	37	12	12	5	0	0	71	17	267
2017	Casual	45	34	9	7	4	0	0	79	12	73
2017	Student	33	38	17	9	3	0	1	72	11	116
2014	Indeterminate (permanent)	35	44	12	6	3	0	0	79	9	3550
2014	Term	20	37	19	14	10	0	0	58	24	219
2014	Casual	32	46	10	6	2	0	4	82	8	51
2014	Student	17	42	19	14	6	1	1	61	20	110
2011	Indeterminate (permanent)	39	41	11	6	3	0	0	80	9	4073
2011	Term	31	36	16	9	6	0	2	68	16	226
2011	Casual	46	22	12	9	7	0	4	71	17	65
2011	Student	30	38	18	7	7	0	0	68	14	61
2008	Indeterminate (permanent)	37	41	11	7	4	0	0	79	10	4385
2008	Term	24	35	18	14	9	0	0	59	24	312
2008	Casual	49	28	11	7	2	0	2	79	9	44
2008	Student	20	42	15	15	7	1	0	63	22	96

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	44	41	7	6	2	0	0	85	8	3744
2017	Term	42	32	8	13	4	1	0	75	17	267
2017	Casual	53	31	10	3	3	0	0	84	6	73
2017	Student	37	41	11	6	4	0	1	79	10	116
2014	Indeterminate (permanent)	40	44	8	6	2	0	0	83	8	3548
2014	Term	20	40	13	16	10	0	1	61	26	219
2014	Casual	54	25	10	4	6	0	2	80	10	51
2014	Student	31	42	10	12	4	0	0	73	16	110
2011	Indeterminate (permanent)	41	43	9	5	3	0	0	84	8	4075
2011	Term	32	39	13	9	6	0	1	72	15	225
2011	Casual	45	27	12	12	4	0	0	72	16	65
2011	Student	22	42	19	11	5	0	2	65	16	60
2008	Indeterminate (permanent)	39	45	8	5	3	0	0	83	9	4391
2008	Term	30	35	13	10	12	0	0	64	22	310
2008	Casual	54	23	16	4	2	0	0	77	7	44
2008	Student	23	47	10	16	4	0	1	70	20	96

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	52	34	7	4	1	0	0	87	6	3740
2017	Term	55	31	6	7	1	0	0	86	8	267
2017	Casual	64	28	3	4	0	0	1	93	4	73
2017	Student	66	26	5	2	0	0	1	93	2	115
2014	Indeterminate (permanent)	48	38	9	4	1	1	0	86	5	3547
2014	Term	38	40	8	11	3	0	0	78	14	219
2014	Casual	64	22	6	4	2	2	0	87	6	51
2014	Student	55	32	7	3	1	2	0	89	4	110

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	48	33	9	7	3	0	1	81	10	3746
2017	Term	50	30	9	6	4	0	1	81	10	267
2017	Casual	62	23	9	4	0	0	3	87	4	73
2017	Student	66	22	6	3	1	0	3	90	4	116
2014	Indeterminate (permanent)	45	35	10	5	3	1	1	81	8	3545
2014	Term	39	29	15	5	9	1	2	70	14	219
2014	Casual	56	16	11	2	4	0	11	81	7	51
2014	Student	50	27	10	0	1	4	8	88	1	110
2011	Indeterminate (permanent)	48	35	9	5	3	0	1	84	7	4078
2011	Term	37	31	14	5	6	1	6	74	12	226
2011	Casual	64	17	10	7	0	2	0	82	7	64
2011	Student	43	40	10	2	0	0	5	88	2	61

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	23	13	10	9	3	15	61	23	3743
2017	Term	31	16	11	8	10	6	19	62	24	267
2017	Casual	22	17	6	7	7	8	33	67	24	73
2017	Student	17	11	12	6	4	9	41	56	21	116
2014	Indeterminate (permanent)	26	24	14	10	8	3	16	61	23	3547
2014	Term	33	18	15	6	12	5	11	61	21	219
2014	Casual	23	15	8	7	4	2	40	67	19	51
2014	Student	23	11	9	1	9	5	42	64	18	110
2011	Indeterminate (permanent)	28	22	12	11	8	3	17	61	24	4082
2011	Term	36	19	11	7	11	2	14	66	22	226
2011	Casual	31	9	15	6	2	1	35	63	14	64
2011	Student	19	16	13	7	7	2	35	57	22	61
2008	Indeterminate (permanent)	31	22	11	11	9	3	13	63	24	4385
2008	Term	33	20	12	7	8	4	16	66	19	311
2008	Casual	23	15	7	7	7	4	37	65	23	44
2008	Student	22	9	5	4	6	5	49	67	22	96

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	35	45	10	6	3	0	0	81	9	3746
2017	Term	35	42	9	9	4	0	0	77	13	266
2017	Casual	33	47	12	7	1	0	0	80	9	73
2017	Student	36	48	7	5	3	0	0	84	9	115
2014	Indeterminate (permanent)	30	48	12	7	3	0	0	78	10	3552
2014	Term	22	43	17	10	7	0	0	66	17	219
2014	Casual	48	39	2	4	4	2	2	90	8	51
2014	Student	23	45	16	10	6	0	0	67	17	110
2011	Indeterminate (permanent)	34	44	12	6	3	0	0	78	9	4074
2011	Term	35	37	17	8	3	0	0	72	11	225
2011	Casual	59	18	5	11	7	0	0	77	18	64
2011	Student	22	48	16	9	5	0	0	70	14	60
2008	Indeterminate (permanent)	36	42	12	7	4	0	0	78	10	4366
2008	Term	29	40	12	9	10	0	0	69	19	307
2008	Casual	52	28	9	9	2	0	0	79	11	44
2008	Student	25	44	16	9	5	0	0	70	14	96

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	39	14	10	6	0	0	70	16	3745
2017	Term	36	36	11	10	7	0	0	72	17	266
2017	Casual	54	28	10	5	0	1	2	84	5	73
2017	Student	52	35	7	3	3	0	0	87	6	115
2014	Indeterminate (permanent)	26	41	16	10	5	0	0	68	16	3550
2014	Term	23	36	16	13	10	1	0	60	23	219
2014	Casual	52	29	10	4	4	0	2	82	8	51
2014	Student	46	32	12	7	3	0	0	78	10	110
2011	Indeterminate (permanent)	26	43	15	10	5	1	0	70	16	4078
2011	Term	31	34	12	14	8	0	1	66	23	225
2011	Casual	51	20	13	6	8	2	0	73	14	65
2011	Student	41	39	13	7	0	0	0	80	7	60

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	35	44	10	8	3	0	79	11	3743
2017	Term	43	41	10	4	2	0	84	6	266
2017	Casual	39	48	9	3	0	1	88	3	73
2017	Student	36	46	7	8	3	0	82	11	115

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	41	7	3	2	0	0	87	5	3741
2017	Term	50	37	7	3	2	0	0	88	5	265
2017	Casual	50	40	6	2	2	0	0	90	4	73
2017	Student	49	37	7	4	3	0	0	86	7	115
2014	Indeterminate (permanent)	44	43	9	3	1	0	0	87	4	3549
2014	Term	41	41	9	6	3	0	0	82	9	219
2014	Casual	62	18	13	4	2	0	2	81	6	51
2014	Student	37	49	8	2	3	0	0	86	5	110
2011	Indeterminate (permanent)	43	43	9	3	1	1	0	87	5	4082
2011	Term	46	40	9	4	2	0	0	86	5	225
2011	Casual	48	36	9	2	4	2	0	86	6	65
2011	Student	41	38	16	4	2	0	0	79	5	60
2008	Indeterminate (permanent)	46	40	8	4	2	1	0	86	6	4380
2008	Term	48	37	9	3	3	0	0	85	6	312
2008	Casual	57	32	7	2	0	0	2	91	2	44
2008	Student	43	45	7	3	1	1	0	89	4	96

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	40	12	8	5	0	74	14	3741
2017	Term	38	38	9	9	6	0	76	15	266
2017	Casual	48	39	9	3	0	1	88	3	73
2017	Student	43	40	9	6	2	1	83	8	114

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	37	8	3	1	0	0	88	4	3746
2017	Term	47	38	10	4	1	0	0	85	5	266
2017	Casual	51	33	7	9	0	0	0	84	9	73
2017	Student	48	36	10	3	3	1	0	84	5	115
2014	Indeterminate (permanent)	56	34	8	2	1	0	0	90	2	3547
2014	Term	52	31	13	2	1	0	0	83	4	219
2014	Casual	60	27	8	2	2	0	2	88	4	51
2014	Student	41	36	16	3	3	0	0	78	6	110
2011	Indeterminate (permanent)	56	34	7	2	1	0	0	90	3	4079
2011	Term	59	25	11	3	2	0	0	84	5	225
2011	Casual	66	17	11	4	3	0	0	82	7	65
2011	Student	47	42	7	4	0	0	0	89	4	60

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	37	42	10	7	4	0	0	79	11	3745
2017	Term	31	36	14	13	5	0	1	68	18	267
2017	Casual	36	34	5	14	4	3	3	75	19	73
2017	Student	46	29	10	10	4	2	0	76	15	115
2014	Indeterminate (permanent)	28	44	13	10	4	1	0	73	14	3550
2014	Term	22	40	17	14	6	1	0	63	20	219
2014	Casual	46	35	4	4	8	0	4	84	12	51
2014	Student	20	50	16	8	3	0	3	72	11	110
2011	Indeterminate (permanent)	33	43	12	8	4	0	0	76	12	4074
2011	Term	24	36	17	8	8	1	4	64	18	222
2011	Casual	47	23	9	8	8	3	2	74	16	65
2011	Student	27	49	14	7	2	0	2	77	9	60

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	37	11	6	4	0	0	80	10	3737
2017	Term	37	34	15	7	6	0	0	72	13	267
2017	Casual	40	33	15	7	3	1	0	74	10	73
2017	Student	52	28	12	6	2	0	0	80	8	115
2014	Indeterminate (permanent)	36	40	13	7	3	0	0	76	11	3549
2014	Term	27	36	17	11	7	0	1	65	18	219
2014	Casual	42	34	6	10	8	0	0	77	18	51
2014	Student	39	35	12	11	2	0	1	75	13	110

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	38	40	12	6	3	0	1	78	10	3741
2017	Term	42	35	10	9	4	0	0	77	13	265
2017	Casual	52	32	7	6	1	0	1	85	7	72
2017	Student	48	38	8	3	2	1	0	87	5	115
2014	Indeterminate (permanent)	34	41	14	7	3	1	0	75	10	3552
2014	Term	30	41	18	8	4	0	0	70	12	219
2014	Casual	48	40	4	4	2	0	2	90	6	51
2014	Student	45	34	13	4	1	2	1	82	5	110
2011	Indeterminate (permanent)	38	42	11	6	2	1	1	82	7	4068
2011	Term	42	35	13	5	2	1	2	79	7	224
2011	Casual	55	21	14	2	0	4	4	83	2	65
2011	Student	44	44	2	5	2	4	0	91	7	60

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	41	10	5	2	0	0	83	7	3742
2017	Term	44	38	10	4	4	0	0	82	8	267
2017	Casual	49	35	7	6	2	2	0	85	8	72
2017	Student	46	40	9	2	3	1	0	87	4	115
2014	Indeterminate (permanent)	37	43	12	5	2	0	0	81	7	3549
2014	Term	33	38	17	8	5	0	0	71	12	219
2014	Casual	54	34	2	2	4	2	2	92	6	51
2014	Student	39	44	5	5	5	0	1	84	10	110
2011	Indeterminate (permanent)	39	45	9	4	2	0	0	84	6	4086
2011	Term	40	36	15	6	2	1	0	77	8	225
2011	Casual	62	17	10	8	3	0	0	79	11	64
2011	Student	35	46	7	9	4	0	0	81	12	61
2008	Indeterminate (permanent)	42	42	9	5	2	0	0	84	7	4377
2008	Term	34	42	9	10	5	0	0	76	15	312
2008	Casual	56	35	2	4	0	2	0	93	5	44
2008	Student	34	46	11	8	1	0	0	80	9	96

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	43	35	12	6	3	0	1	79	9	3753
2017	Term	59	30	7	2	1	0	2	90	3	267
2017	Casual	67	25	4	1	1	0	1	94	2	73
2017	Student	73	19	3	1	1	0	3	95	2	116
2014	Indeterminate (permanent)	42	36	14	5	3	0	0	78	8	3552
2014	Term	58	27	8	4	3	1	0	85	7	219
2014	Casual	55	40	2	0	2	0	2	96	2	51
2014	Student	73	21	5	1	0	0	1	94	1	110
2011	Indeterminate (permanent)	37	38	15	6	3	0	0	76	9	4079
2011	Term	48	31	12	5	2	0	1	80	8	226
2011	Casual	61	28	5	0	3	0	4	92	3	65
2011	Student	64	21	10	5	0	0	0	85	5	61
2008	Indeterminate (permanent)	36	38	16	6	3	0	0	74	10	4385
2008	Term	48	34	11	3	1	0	2	84	5	312
2008	Casual	59	25	14	0	0	0	2	86	0	44
2008	Student	55	30	9	1	0	0	4	89	1	95

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	6	19	36	23	11	1	3	36	27	3727
2017	Term	7	13	26	20	25	3	7	50	22	265
2017	Casual	3	9	29	33	15	1	9	54	13	73
2017	Student	4	7	27	30	25	2	4	59	12	114
2014	Indeterminate (permanent)	6	22	39	22	9	1	2	32	29	3543
2014	Term	5	18	32	25	13	1	6	41	25	219
2014	Casual	4	2	39	38	12	0	5	53	6	51
2014	Student	2	15	22	33	21	2	5	58	18	110
2011	Indeterminate (permanent)	8	22	37	21	9	1	3	31	30	4073
2011	Term	6	19	26	21	18	2	7	43	28	225
2011	Casual	4	17	18	31	24	4	2	59	22	65
2011	Student	9	17	22	22	27	2	2	50	27	61
2008	Indeterminate (permanent)	6	20	37	24	10	1	3	35	26	4383
2008	Term	4	17	27	28	15	3	6	47	23	311
2008	Casual	0	7	25	31	30	0	7	65	8	44
2008	Student	4	16	34	21	16	1	8	41	21	96

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	4	9	25	31	22	3	5	58	15	3712
2017	Term	7	10	19	23	29	4	9	59	19	266
2017	Casual	1	10	13	18	35	7	16	69	14	73
2017	Student	1	5	11	28	47	2	6	82	7	114
2014	Indeterminate (permanent)	4	13	29	30	16	4	4	50	18	3533
2014	Term	8	9	26	24	22	5	6	52	19	218
2014	Casual	4	2	17	35	29	6	7	74	7	51
2014	Student	2	8	21	24	29	7	8	63	12	110
2011	Indeterminate (permanent)	5	14	25	29	18	3	5	51	21	4064
2011	Term	9	12	23	18	22	4	11	48	26	225
2011	Casual	11	10	15	23	31	6	4	59	24	65
2011	Student	7	4	21	17	41	4	7	65	12	60
2008	Indeterminate (permanent)	4	10	21	33	25	3	4	62	15	4369
2008	Term	5	12	22	25	23	4	8	55	20	311
2008	Casual	2	7	2	32	46	2	9	87	10	44
2008	Student	4	4	14	22	38	7	12	73	10	96

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	9	19	32	21	12	3	5	36	30	3720
2017	Term	6	8	28	17	24	6	11	49	18	263
2017	Casual	1	9	22	19	27	10	12	58	14	73
2017	Student	9	14	23	19	28	2	5	50	25	115
2014	Indeterminate (permanent)	12	23	32	17	9	2	4	28	38	3537
2014	Term	6	15	26	20	19	2	12	45	25	219
2014	Casual	11	15	27	14	21	4	8	40	30	51
2014	Student	8	20	21	20	20	4	7	44	32	110
2011	Indeterminate (permanent)	12	22	31	18	9	3	5	30	37	4068
2011	Term	9	14	29	16	19	5	9	41	26	223
2011	Casual	7	15	19	18	26	7	9	52	26	65
2011	Student	4	11	16	19	34	7	10	64	17	60
2008	Indeterminate (permanent)	8	18	32	23	12	3	4	38	27	4376
2008	Term	5	16	28	23	18	2	9	45	23	311
2008	Casual	2	12	32	11	34	0	9	49	15	44
2008	Student	6	14	21	23	21	4	10	52	24	96

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	4	11	33	30	17	1	3	49	16	3709
2017	Term	1	7	18	28	36	3	7	71	9	265
2017	Casual	0	6	9	39	29	4	12	81	8	73
2017	Student	3	0	10	24	54	3	6	86	3	114
2014	Indeterminate (permanent)	4	13	34	31	14	1	2	46	18	3531
2014	Term	1	6	26	33	25	1	7	63	9	218
2014	Casual	0	6	18	40	33	0	4	75	6	51
2014	Student	1	2	9	28	47	4	8	87	3	110
2011	Indeterminate (permanent)	5	12	34	30	14	1	4	47	18	4063
2011	Term	2	9	26	26	25	3	9	58	13	225
2011	Casual	3	6	22	34	27	2	4	66	10	65
2011	Student	2	5	8	21	53	5	5	83	8	60
2008	Indeterminate (permanent)	4	11	33	31	16	1	3	49	16	4382
2008	Term	1	6	23	31	30	2	6	67	7	311
2008	Casual	0	2	18	27	45	0	7	78	3	44
2008	Student	1	5	14	29	43	0	9	79	7	96

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	10	21	30	19	14	2	4	35	33	3720
2017	Term	6	9	22	20	32	3	8	58	17	265
2017	Casual	2	5	10	24	34	6	19	78	9	73
2017	Student	5	3	8	20	52	4	8	82	9	114
2014	Indeterminate (permanent)	13	25	31	16	10	2	3	27	40	3537
2014	Term	7	11	21	28	23	3	7	57	20	219
2014	Casual	2	8	18	32	25	0	15	68	11	51
2014	Student	1	10	13	24	34	7	11	71	13	110
2011	Indeterminate (permanent)	11	21	30	19	11	2	5	33	35	4067
2011	Term	8	15	22	21	23	1	10	50	26	224
2011	Casual	5	6	23	24	30	2	11	62	13	65
2011	Student	4	4	10	26	48	2	7	81	8	60
2008	Indeterminate (permanent)	10	21	29	21	14	1	4	37	33	4374
2008	Term	4	13	21	21	30	4	7	57	19	308
2008	Casual	5	7	21	23	34	0	11	64	13	44
2008	Student	2	8	10	26	41	1	11	77	12	96

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	7	15	29	24	16	3	6	44	24	3717
2017	Term	9	9	23	18	27	6	8	52	21	265
2017	Casual	8	4	11	25	27	9	15	69	16	73
2017	Student	1	6	12	19	41	8	13	76	9	114
2014	Indeterminate (permanent)	6	15	30	27	14	3	5	44	23	3540
2014	Term	9	18	14	23	22	5	8	52	32	217
2014	Casual	4	16	12	19	34	10	5	63	23	51
2014	Student	2	6	12	24	30	14	12	73	10	110
2011	Indeterminate (permanent)	7	16	29	24	13	4	7	41	26	4061
2011	Term	7	14	22	19	20	5	13	47	26	223
2011	Casual	7	13	15	23	22	9	11	56	25	65
2011	Student	5	8	13	12	43	7	11	68	16	61
2008	Indeterminate (permanent)	9	20	29	21	13	3	5	37	32	4377
2008	Term	8	14	19	19	21	6	12	50	26	310
2008	Casual	0	5	29	23	18	7	18	55	6	44
2008	Student	4	6	15	19	35	10	11	68	13	96

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	9	18	34	20	12	3	4	34	29	3725
2017	Term	7	13	26	19	21	7	8	47	23	266
2017	Casual	3	8	20	23	28	8	10	62	14	73
2017	Student	5	11	16	19	34	6	9	62	19	115
2014	Indeterminate (permanent)	10	20	34	20	10	4	3	32	32	3544
2014	Term	5	14	29	25	16	2	9	46	22	219
2014	Casual	13	12	27	12	21	4	11	39	29	51
2014	Student	4	12	23	16	27	9	9	52	20	110

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	64	22	5	6	2	0	1	87	8	3748
2017	Term	69	17	6	3	3	0	2	89	6	266
2017	Casual	79	11	2	1	2	1	4	95	3	73
2017	Student	73	17	3	2	1	1	3	94	3	115
2014	Indeterminate (permanent)	64	21	5	6	3	0	1	86	8	3551
2014	Term	75	14	4	3	1	0	2	91	5	219
2014	Casual	84	8	0	0	4	0	4	96	4	51
2014	Student	76	12	3	0	5	0	4	92	5	110
2011	Indeterminate (permanent)	60	23	6	7	2	0	1	84	10	4066
2011	Term	64	17	5	5	2	0	7	87	7	225
2011	Casual	82	13	1	0	0	0	4	99	0	65
2011	Student	59	22	8	4	4	0	4	84	7	61
2008	Indeterminate (permanent)	62	21	6	7	4	0	1	84	11	4378
2008	Term	64	13	6	6	4	0	6	83	11	312
2008	Casual	73	11	2	2	2	0	9	92	5	44
2008	Student	70	14	4	0	2	1	9	93	3	96

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	31	11	6	5	6	7	74	13	3747
2017	Term	35	25	14	6	4	9	8	71	13	265
2017	Casual	57	20	6	0	2	6	11	91	2	73
2017	Student	44	22	6	3	2	11	13	86	6	115
2014	Indeterminate (permanent)	36	32	12	6	4	5	5	75	11	3551
2014	Term	30	26	12	9	8	7	8	66	20	218
2014	Casual	57	14	6	4	2	8	10	86	7	51
2014	Student	48	23	5	6	2	10	7	84	10	110

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	52	29	7	7	4	1	0	83	11	3748
2017	Term	52	26	10	5	6	1	0	79	11	266
2017	Casual	67	25	4	2	0	0	3	94	2	73
2017	Student	67	17	5	6	2	2	1	87	8	116
2014	Indeterminate (permanent)	52	30	7	6	3	1	0	84	9	3553
2014	Term	44	27	9	9	7	3	1	74	17	219
2014	Casual	67	21	6	2	2	0	2	90	4	51
2014	Student	58	25	9	1	2	3	1	87	4	110

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	37	37	11	8	4	2	1	76	13	3743
2017	Term	38	29	13	11	5	3	1	70	17	266
2017	Casual	52	31	6	6	0	1	4	87	6	73
2017	Student	60	23	8	3	1	3	2	87	5	115
2014	Indeterminate (permanent)	32	43	11	8	3	3	1	77	11	3551
2014	Term	26	35	15	13	7	2	1	64	21	218
2014	Casual	51	26	10	2	6	4	2	82	8	51
2014	Student	50	32	5	6	2	3	1	86	9	110
2011	Indeterminate (permanent)	31	39	12	9	5	3	1	73	14	4078
2011	Term	31	35	11	9	8	3	2	70	19	226
2011	Casual	45	25	16	9	2	3	1	73	11	65
2011	Student	49	30	9	6	2	2	2	83	8	61
2008	Indeterminate (permanent)	31	38	12	10	5	3	1	72	15	4381
2008	Term	28	34	12	12	7	4	3	66	20	312
2008	Casual	45	23	7	9	0	13	2	81	11	44
2008	Student	42	26	10	4	4	8	6	80	9	97

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	28	13	9	6	11	2	67	18	3745
2017	Term	28	24	11	10	6	20	1	66	19	267
2017	Casual	37	18	9	6	2	25	4	77	10	73
2017	Student	44	16	6	1	0	26	7	90	1	115
2014	Indeterminate (permanent)	29	31	15	8	5	11	2	69	14	3550
2014	Term	23	29	14	11	10	10	2	60	24	218
2014	Casual	39	20	2	12	2	21	4	79	18	51
2014	Student	41	23	6	3	2	21	3	84	7	110
2011	Indeterminate (permanent)	30	28	14	9	7	11	2	66	18	4072
2011	Term	27	23	16	11	11	8	2	57	25	225
2011	Casual	30	21	19	3	8	16	4	63	13	65
2011	Student	43	23	3	0	5	21	5	89	7	61
2008	Indeterminate (permanent)	31	29	14	8	7	10	2	68	17	4381
2008	Term	24	25	17	11	8	13	3	58	23	312
2008	Casual	36	19	4	7	2	27	5	80	14	44
2008	Student	32	24	5	6	1	26	6	82	10	97

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	16	26	16	11	6	19	5	56	23	3746
2017	Term	17	18	12	12	9	28	4	52	30	267
2017	Casual	28	17	5	9	3	28	10	72	19	73
2017	Student	26	14	9	6	3	37	6	69	15	115
2014	Indeterminate (permanent)	15	27	18	12	6	18	5	54	23	3550
2014	Term	17	19	19	12	12	17	5	45	31	218
2014	Casual	29	16	8	8	4	25	11	70	18	51
2014	Student	18	17	17	11	4	29	4	53	23	110

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	54	33	6	4	2	0	0	88	6	3744
2017	Term	56	30	5	6	3	0	0	87	9	267
2017	Casual	73	21	0	5	0	0	1	95	5	72
2017	Student	78	15	3	2	1	1	0	94	3	115
2014	Indeterminate (permanent)	53	35	6	4	1	0	0	89	5	3552
2014	Term	42	36	10	7	4	0	1	79	11	218
2014	Casual	70	26	2	2	0	0	0	96	2	50
2014	Student	69	23	4	2	0	1	0	94	2	110

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	45	35	9	6	3	0	0	81	10	3747
2017	Term	51	26	11	5	5	1	0	78	10	266
2017	Casual	45	39	4	5	4	0	3	87	9	72
2017	Student	57	31	5	5	1	0	1	89	6	114
2014	Indeterminate (permanent)	44	37	9	6	3	0	0	82	9	3555
2014	Term	34	40	11	9	5	0	1	74	14	219
2014	Casual	57	29	6	2	4	0	2	87	6	51
2014	Student	56	30	7	4	1	0	0	87	6	110
2011	Indeterminate (permanent)	40	37	11	6	4	1	1	78	10	4073
2011	Term	45	27	13	7	6	1	1	73	13	226
2011	Casual	51	21	7	5	11	0	5	76	17	65
2011	Student	46	43	5	5	2	0	0	88	7	61
2008	Indeterminate (permanent)	35	36	12	9	6	0	1	72	15	4386
2008	Term	39	32	11	7	9	1	1	72	16	311
2008	Casual	52	32	9	2	2	0	2	86	5	44
2008	Student	45	32	11	4	7	0	1	78	11	97

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	54	28	9	4	3	2	1	84	7	3744
2017	Term	56	24	10	4	2	3	0	83	6	267
2017	Casual	67	26	3	0	1	0	3	96	1	73
2017	Student	68	23	3	3	0	1	1	93	3	116
2014	Indeterminate (permanent)	53	30	9	4	2	2	1	85	6	3554
2014	Term	44	30	13	5	5	2	0	76	11	219
2014	Casual	67	21	2	4	2	0	4	92	6	51
2014	Student	66	23	2	2	0	3	2	95	3	110
2011	Indeterminate (permanent)	48	30	10	5	3	2	1	81	8	4077
2011	Term	52	27	10	5	2	2	2	83	7	226
2011	Casual	62	13	8	2	3	11	1	85	6	65
2011	Student	55	33	4	5	2	2	0	89	7	60
2008	Indeterminate (permanent)	46	30	11	6	4	3	1	78	10	4388
2008	Term	45	31	11	4	6	2	1	78	11	311
2008	Casual	68	18	9	2	2	0	0	86	5	44
2008	Student	62	27	1	7	4	0	0	89	10	97

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	50	32	8	6	3	1	0	82	10	3745
2017	Term	57	25	9	5	4	1	0	82	9	267
2017	Casual	58	32	6	1	2	0	0	90	4	73
2017	Student	64	25	3	3	1	2	2	93	4	115
2014	Indeterminate (permanent)	48	35	8	5	3	1	0	84	8	3553
2014	Term	40	36	11	8	5	0	1	76	13	219
2014	Casual	63	25	4	2	6	0	0	88	8	51
2014	Student	55	26	8	4	5	0	1	83	9	110
2011	Indeterminate (permanent)	45	34	9	7	4	1	0	80	11	4070
2011	Term	50	27	10	7	4	1	1	78	12	226
2011	Casual	58	26	4	4	6	0	1	86	10	65
2011	Student	56	33	4	5	2	0	0	89	7	61
2008	Indeterminate (permanent)	43	33	10	8	5	1	1	77	13	4389
2008	Term	44	32	8	8	7	1	0	77	15	311
2008	Casual	59	27	9	2	2	0	0	86	4	44
2008	Student	61	20	12	6	1	0	0	81	7	96

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	81	13	3	2	1	0	0	94	3	3742
2017	Term	84	8	2	1	2	0	1	94	4	266
2017	Casual	93	7	0	0	0	0	0	100	0	73
2017	Student	86	7	0	1	4	0	3	95	5	115
2014	Indeterminate (permanent)	80	13	3	2	1	0	0	94	4	3553
2014	Term	82	12	2	1	1	0	2	96	2	219
2014	Casual	90	8	0	2	0	0	0	98	2	51
2014	Student	85	8	0	3	2	0	2	94	6	109
2011	Indeterminate (permanent)	79	13	3	3	1	0	1	93	4	4078
2011	Term	78	12	2	2	1	0	4	94	4	225
2011	Casual	93	5	2	0	0	0	0	98	0	65
2011	Student	72	20	1	2	5	0	0	92	7	61
2008	Indeterminate (permanent)	82	10	3	3	2	0	1	93	5	4379
2008	Term	81	6	4	3	4	1	2	90	7	311
2008	Casual	89	4	2	2	0	0	2	95	2	44
2008	Student	86	8	2	1	2	0	2	95	3	96

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	63	22	5	3	2	3	3	90	5	3738
2017	Term	55	18	8	5	5	4	6	81	10	267
2017	Casual	61	11	6	1	3	2	17	88	5	73
2017	Student	72	16	0	2	0	2	9	98	2	114
2014	Indeterminate (permanent)	61	23	5	3	2	3	4	89	5	3553
2014	Term	38	27	7	2	8	7	11	79	12	219
2014	Casual	69	15	2	2	2	2	8	93	4	51
2014	Student	71	16	3	2	1	1	6	94	3	110
2011	Indeterminate (permanent)	56	26	6	4	2	2	3	87	6	4079
2011	Term	40	21	11	6	10	1	10	69	18	223
2011	Casual	66	9	8	2	4	4	8	85	6	65
2011	Student	72	16	0	2	2	0	9	96	4	60

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	61	25	6	3	3	1	0	87	6	3740
2017	Term	57	27	7	4	4	0	0	84	9	267
2017	Casual	63	24	6	3	1	0	3	90	4	73
2017	Student	72	20	3	1	1	0	3	95	2	115

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	61	24	9	3	3	1	86	6	3746
2017	Term	60	23	8	4	3	1	84	7	267
2017	Casual	64	25	7	0	0	3	92	0	73
2017	Student	76	14	6	2	2	0	90	3	114

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	57	27	8	5	4	0	84	8	3739
2017	Term	55	26	9	5	4	1	82	9	265
2017	Casual	65	28	4	1	1	0	93	2	73
2017	Student	73	16	8	3	1	0	89	3	114
2014	Indeterminate (permanent)	55	29	8	4	3	0	85	7	3552
2014	Term	45	32	8	7	7	0	78	14	219
2014	Casual	71	21	0	6	2	0	92	8	51
2014	Student	69	24	3	3	1	0	92	5	110

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	34	11	7	2	4	10	76	11	1507
2017	Term	13	50	6	16	13	0	3	65	30	32
2014	Indeterminate (permanent)	29	35	14	7	2	4	9	74	10	1385
2014	Term	15	52	18	7	4	0	4	70	12	27

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	36	33	13	6	3	8	0	76	10	3746
2017	Term	43	28	9	4	4	11	1	80	10	267
2017	Casual	58	24	6	1	0	11	0	92	2	72
2017	Student	63	19	4	1	0	11	1	94	1	115
2014	Indeterminate (permanent)	31	37	14	5	2	11	1	76	9	3552
2014	Term	42	30	13	4	2	8	0	79	7	219
2014	Casual	58	17	4	6	0	12	4	89	7	51
2014	Student	47	20	8	2	1	21	2	86	4	110
2011	Indeterminate (permanent)	28	32	18	6	4	12	1	68	11	4066
2011	Term	29	32	14	7	3	13	3	72	12	223
2011	Casual	47	17	17	5	2	12	0	73	8	65
2011	Student	37	31	10	4	2	14	2	82	6	61

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	35	15	9	5	3	0	70	14	3744
2017	Term	43	32	10	6	4	5	0	78	11	267
2017	Casual	56	25	10	4	0	4	0	85	4	73
2017	Student	63	22	5	2	1	7	1	92	3	115
2014	Indeterminate (permanent)	27	37	18	10	4	3	0	66	15	3551
2014	Term	40	31	14	6	4	4	0	76	10	219
2014	Casual	46	37	6	2	5	2	2	86	8	51
2014	Student	49	24	10	1	3	13	1	84	5	110
2011	Indeterminate (permanent)	24	36	19	10	6	4	0	63	17	4063
2011	Term	32	31	13	9	7	6	2	69	18	226
2011	Casual	38	24	16	6	5	8	2	70	13	65
2011	Student	36	38	11	4	4	7	2	81	8	61
2008	Indeterminate (permanent)	28	38	17	8	5	4	0	69	14	4387
2008	Term	31	30	17	7	5	8	2	67	13	311
2008	Casual	57	23	7	7	2	2	2	83	9	44
2008	Student	48	24	13	1	4	6	3	80	6	97

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	36	18	11	5	7	0	63	18	3738
2017	Term	30	31	13	9	5	10	0	69	16	267
2017	Casual	45	30	10	3	0	12	0	85	3	73
2017	Student	52	19	8	5	1	14	2	84	7	114
2014	Indeterminate (permanent)	19	34	21	12	4	9	0	59	18	3548
2014	Term	28	33	15	8	5	11	0	69	14	219
2014	Casual	37	29	12	4	2	16	2	79	7	51
2014	Student	38	23	9	3	4	21	1	79	9	110
2011	Indeterminate (permanent)	16	36	20	12	5	10	0	58	20	4077
2011	Term	21	30	15	10	10	12	2	59	23	226
2011	Casual	26	27	19	9	3	16	0	63	15	65
2011	Student	21	36	15	9	2	15	2	69	13	61
2008	Indeterminate (permanent)	16	39	20	11	5	10	1	60	18	4378
2008	Term	20	32	17	10	5	15	1	62	18	310
2008	Casual	27	41	9	5	2	12	5	81	8	44
2008	Student	37	29	12	4	1	17	0	79	6	97

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	33	15	11	7	6	0	66	19	3748
2017	Term	35	28	11	7	9	9	0	69	18	267
2017	Casual	45	32	8	7	0	7	0	83	8	73
2017	Student	52	21	9	6	1	12	0	82	8	116
2014	Indeterminate (permanent)	24	34	18	11	6	6	0	62	18	3551
2014	Term	33	28	19	6	5	9	0	67	12	219
2014	Casual	44	32	12	4	4	4	0	80	8	51
2014	Student	39	33	8	3	5	11	1	82	9	110
2011	Indeterminate (permanent)	25	37	17	9	6	7	0	66	16	4073
2011	Term	27	31	15	8	10	10	0	64	19	226
2011	Casual	34	30	8	7	4	17	0	77	14	65
2011	Student	28	35	18	9	4	5	2	68	13	61
2008	Indeterminate (permanent)	23	38	16	9	6	8	0	67	16	4380
2008	Term	22	29	16	11	7	14	1	61	21	311
2008	Casual	45	28	7	0	9	7	5	82	10	44
2008	Student	44	16	17	2	4	16	1	72	7	97

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	37	15	14	7	4	0	62	22	3744
2017	Term	32	31	11	13	6	7	1	68	20	267
2017	Casual	37	30	16	8	0	9	0	73	9	72
2017	Student	47	26	7	7	2	11	0	82	10	115
2014	Indeterminate (permanent)	19	37	19	13	7	4	0	59	21	3548
2014	Term	27	32	20	10	5	6	0	63	15	219
2014	Casual	41	44	11	0	2	2	0	86	2	51
2014	Student	35	33	11	4	3	13	1	79	8	110
2011	Indeterminate (permanent)	17	39	18	15	7	4	0	59	23	4073
2011	Term	21	35	14	14	10	6	0	60	25	225
2011	Casual	33	31	15	11	4	7	0	68	16	64
2011	Student	25	46	12	7	0	9	2	78	8	61
2008	Indeterminate (permanent)	19	42	15	14	6	4	0	63	21	4386
2008	Term	22	34	18	14	5	7	1	60	21	312
2008	Casual	45	25	12	7	7	2	2	73	14	44
2008	Student	47	29	12	4	0	8	0	83	4	96

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	44	12	6	2	1	0	79	8	3741
2017	Term	39	40	13	6	2	1	0	80	7	267
2017	Casual	40	47	7	2	0	4	0	91	2	73
2017	Student	63	25	4	3	0	3	1	92	4	115
2014	Indeterminate (permanent)	33	43	15	6	2	2	0	77	8	3553
2014	Term	31	48	11	6	1	3	0	81	7	219
2014	Casual	39	42	6	4	2	8	0	87	6	51
2014	Student	42	33	13	6	1	3	1	79	7	110
2011	Indeterminate (permanent)	29	43	16	7	3	2	0	73	10	4064
2011	Term	29	35	17	9	5	5	1	68	14	225
2011	Casual	38	37	12	5	2	6	0	80	7	65
2011	Student	35	39	16	5	0	5	0	78	6	60

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	40	11	2	1	4	0	86	3	3736
2017	Term	44	37	9	3	2	4	1	86	5	266
2017	Casual	57	32	4	2	0	5	0	94	2	73
2017	Student	60	28	3	1	1	7	1	95	2	116
2014	Indeterminate (permanent)	39	43	10	2	1	5	0	86	3	3548
2014	Term	41	41	11	4	0	3	0	84	5	217
2014	Casual	52	26	6	2	2	9	2	89	5	51
2014	Student	46	31	7	0	0	13	3	91	0	110
2011	Indeterminate (permanent)	38	39	12	3	1	7	1	83	4	4064
2011	Term	40	33	14	2	3	7	2	79	5	225
2011	Casual	47	33	7	2	2	5	4	88	4	63
2011	Student	44	37	9	2	0	8	0	88	2	60

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	37	37	12	6	3	3	1	78	10	3738
2017	Term	37	37	9	8	3	2	3	78	13	265
2017	Casual	44	29	9	6	4	6	1	80	11	73
2017	Student	41	27	8	5	5	6	9	79	12	116
2014	Indeterminate (permanent)	36	40	11	5	3	3	1	80	8	3556
2014	Term	39	32	10	8	3	6	1	77	12	218
2014	Casual	50	27	6	4	8	4	2	81	13	51
2014	Student	44	22	11	9	4	7	1	73	15	110
2011	Indeterminate (permanent)	38	37	11	6	2	4	1	80	9	4067
2011	Term	45	27	5	9	3	9	2	80	14	224
2011	Casual	49	31	7	5	2	4	2	85	7	65
2011	Student	31	20	19	12	9	5	4	56	23	60
2008	Indeterminate (permanent)	35	36	12	8	4	4	2	75	13	4391
2008	Term	31	34	13	9	5	7	2	70	16	312
2008	Casual	37	26	5	14	2	7	9	75	19	44
2008	Student	32	21	10	12	11	8	7	61	27	97

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	33	21	10	4	6	1	62	16	3734
2017	Term	25	31	13	12	8	9	3	63	22	266
2017	Casual	20	27	16	13	7	11	7	57	24	73
2017	Student	30	21	12	9	9	14	4	63	22	116
2014	Indeterminate (permanent)	21	33	21	10	4	9	2	60	16	3553
2014	Term	22	27	22	10	5	10	4	57	18	219
2014	Casual	29	16	16	8	8	17	6	59	21	51
2014	Student	22	18	20	14	8	18	1	49	27	110
2011	Indeterminate (permanent)	19	34	22	9	4	8	2	60	15	4064
2011	Term	20	26	22	11	8	9	5	53	22	226
2011	Casual	27	19	15	12	8	16	3	56	25	65
2011	Student	12	30	17	12	5	19	5	54	23	61

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	23	18	14	12	13	4	47	31	3741
2017	Term	21	24	13	14	10	14	4	55	30	267
2017	Casual	27	28	12	4	2	13	14	75	8	73
2017	Student	35	22	10	3	6	17	7	76	11	116
2014	Indeterminate (permanent)	13	23	20	15	12	14	3	43	33	3553
2014	Term	17	24	16	11	12	16	3	51	29	219
2014	Casual	38	17	8	2	11	9	14	72	17	51
2014	Student	31	15	12	6	6	22	9	66	17	110
2011	Indeterminate (permanent)	14	22	20	13	12	14	4	45	31	4068
2011	Term	21	23	12	12	11	16	5	56	29	225
2011	Casual	17	21	14	7	12	13	17	54	27	65
2011	Student	23	23	20	5	5	8	15	61	14	61

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	54	28	8	6	2	1	1	84	8	3739
2017	Term	66	15	7	3	1	5	4	89	4	267
2017	Casual	62	25	2	2	0	1	9	97	2	73
2017	Student	70	11	3	3	2	6	5	91	5	116
2014	Indeterminate (permanent)	53	29	9	5	2	1	1	83	7	3556
2014	Term	67	19	7	2	1	1	4	90	3	219
2014	Casual	81	17	0	0	2	0	0	98	2	51
2014	Student	66	13	3	2	0	8	7	94	3	110

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	65	24	5	3	1	1	1	91	3	3745
2017	Term	68	17	2	3	1	3	5	94	4	266
2017	Casual	65	15	1	0	0	4	14	98	0	73
2017	Student	71	10	3	1	2	6	7	93	3	115
2014	Indeterminate (permanent)	67	24	5	2	0	1	1	93	2	3554
2014	Term	68	18	5	1	1	3	4	92	3	219
2014	Casual	68	9	0	0	2	12	9	97	3	51
2014	Student	61	14	2	2	1	11	8	94	4	110
2011	Indeterminate (permanent)	68	21	6	2	1	1	2	92	3	4073
2011	Term	61	18	5	3	3	4	6	88	6	225
2011	Casual	64	18	2	0	2	0	15	96	2	65
2011	Student	59	29	0	4	0	0	9	96	4	61
2008	Indeterminate (permanent)	71	20	5	2	1	1	2	92	3	4389
2008	Term	59	18	9	6	1	2	5	83	7	311
2008	Casual	64	7	7	0	0	5	18	91	0	44
2008	Student	61	19	3	1	1	6	9	94	2	96

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	39	13	10	5	2	0	71	16	3736
2017	Term	30	29	8	12	13	7	1	64	27	266
2017	Casual	42	23	11	1	4	11	7	79	7	73
2017	Student	50	26	7	5	0	9	3	86	6	116
2014	Indeterminate (permanent)	28	39	16	11	5	2	0	68	16	3553
2014	Term	18	28	17	19	12	5	1	49	33	219
2014	Casual	43	28	8	2	4	10	5	84	7	51
2014	Student	37	20	10	6	1	19	7	76	10	110
2011	Indeterminate (permanent)	32	37	14	9	6	2	0	71	15	4073
2011	Term	17	26	18	10	16	6	7	50	29	225
2011	Casual	39	20	11	4	13	7	5	68	20	65
2011	Student	35	31	14	4	2	7	7	78	6	61
2008	Indeterminate (permanent)	33	39	13	8	5	1	0	73	13	4383
2008	Term	13	34	19	14	14	5	1	50	29	310
2008	Casual	36	28	19	2	4	5	7	72	8	44
2008	Student	34	35	11	6	5	6	3	76	12	96

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	31	13	13	12	2	1	61	26	3738
2017	Term	25	26	13	12	18	5	2	55	32	267
2017	Casual	29	19	7	1	7	6	30	75	14	73
2017	Student	33	26	6	5	2	7	21	82	10	115
2014	Indeterminate (permanent)	20	30	15	17	14	2	2	52	32	3555
2014	Term	15	25	13	17	22	5	2	43	43	219
2014	Casual	22	25	6	4	12	6	26	69	23	51
2014	Student	28	25	4	8	6	8	21	75	19	110
2011	Indeterminate (permanent)	20	29	16	16	16	2	1	51	33	4075
2011	Term	16	18	14	15	24	4	9	39	45	224
2011	Casual	13	10	6	7	27	8	29	36	54	64
2011	Student	37	22	16	7	7	4	7	66	16	60
2008	Indeterminate (permanent)	22	33	13	15	14	1	1	57	30	4376
2008	Term	14	29	14	17	17	5	3	47	37	311
2008	Casual	11	25	7	9	7	2	38	62	27	44
2008	Student	27	28	14	12	4	4	11	64	19	96

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	40	17	7	4	5	1	70	12	3740
2017	Term	31	31	15	8	8	6	1	66	18	267
2017	Casual	35	37	13	3	5	4	3	78	8	72
2017	Student	44	27	15	6	0	8	2	78	6	116

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	47	35	10	2	2	4	0	86	4	3739
2017	Term	50	29	8	3	4	5	2	84	7	267
2017	Casual	52	26	9	3	2	7	2	86	5	73
2017	Student	57	26	8	2	0	7	0	90	2	115
2014	Indeterminate (permanent)	50	35	9	2	1	3	0	88	3	3551
2014	Term	52	28	10	3	3	4	0	82	7	219
2014	Casual	60	23	2	2	0	14	0	95	2	51
2014	Student	66	20	2	0	0	12	0	97	1	110

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	47	37	9	3	1	2	0	86	4	3736
2017	Term	54	30	6	5	3	2	0	86	8	267
2017	Casual	65	27	4	0	0	2	2	96	0	73
2017	Student	75	21	2	1	0	2	0	97	1	116
2014	Indeterminate (permanent)	47	37	10	3	1	2	0	86	4	3554
2014	Term	49	35	7	5	3	2	0	85	8	218
2014	Casual	60	27	4	4	0	6	0	92	4	51
2014	Student	63	24	7	0	0	5	0	92	1	110
2011	Indeterminate (permanent)	39	40	12	3	2	3	0	82	6	4076
2011	Term	45	33	7	7	2	4	1	83	10	226
2011	Casual	52	34	8	4	0	2	0	88	4	63
2011	Student	55	38	4	4	0	0	0	93	4	61

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	54	34	7	3	2	0	0	88	4	3743
2017	Term	61	28	7	2	3	0	0	89	5	267
2017	Casual	74	24	2	0	0	0	0	98	0	73
2017	Student	76	19	5	0	0	0	0	95	0	115
2014	Indeterminate (permanent)	51	36	9	3	1	1	0	88	4	3552
2014	Term	57	30	8	2	3	0	0	87	5	218
2014	Casual	79	17	2	0	2	0	0	96	2	51
2014	Student	74	23	2	0	0	1	0	98	0	110
2011	Indeterminate (permanent)	44	39	10	4	2	1	0	84	6	4068
2011	Term	45	36	9	4	5	1	1	82	9	225
2011	Casual	65	24	4	5	2	0	0	89	7	64
2011	Student	69	26	5	0	0	0	0	95	0	61
2008	Indeterminate (permanent)	42	40	10	4	3	0	0	83	7	4387
2008	Term	44	36	10	6	3	2	0	81	9	312
2008	Casual	68	20	5	2	2	2	0	91	5	44
2008	Student	69	20	8	1	1	1	0	90	2	96

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	47	33	11	5	2	1	0	81	8	3741
2017	Term	51	26	11	6	5	1	0	77	12	267
2017	Casual	67	22	6	6	0	0	0	89	6	73
2017	Student	66	22	5	3	0	2	2	91	4	116
2014	Indeterminate (permanent)	38	38	14	6	2	1	0	77	9	3555
2014	Term	40	35	12	8	4	1	0	75	12	219
2014	Casual	60	27	5	4	4	0	0	87	8	51
2014	Student	56	30	8	2	3	0	0	86	5	110
2011	Indeterminate (permanent)	42	35	14	5	3	1	0	78	8	4073
2011	Term	34	36	16	6	5	2	1	71	12	226
2011	Casual	54	23	11	5	5	0	1	78	11	63
2011	Student	52	33	5	7	2	2	0	86	9	61

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	45	36	11	5	2	0	0	82	7	3744
2017	Term	47	32	10	6	5	0	0	79	11	267
2017	Casual	67	22	8	3	0	0	0	88	3	72
2017	Student	63	29	7	0	0	0	1	93	0	115
2014	Indeterminate (permanent)	37	39	14	7	2	0	0	77	9	3555
2014	Term	41	32	13	9	3	1	0	74	12	219
2014	Casual	57	30	9	0	4	0	0	87	4	51
2014	Student	55	32	8	3	2	0	0	87	5	110
2011	Indeterminate (permanent)	39	39	13	6	3	0	0	78	9	4067
2011	Term	33	38	14	10	5	1	0	71	15	223
2011	Casual	52	22	18	6	2	0	0	73	8	64
2011	Student	51	33	7	4	2	4	0	87	5	61
2008	Indeterminate (permanent)	43	39	10	6	3	0	0	82	8	4382
2008	Term	34	38	13	8	6	1	0	73	14	310
2008	Casual	55	33	5	7	0	0	0	89	7	43
2008	Student	54	31	9	2	4	0	0	85	6	97

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	26	15	8	5	4	0	70	14	3741
2017	Term	35	24	15	12	9	4	0	62	22	267
2017	Casual	47	14	14	9	4	6	6	69	15	72
2017	Student	42	21	13	9	3	9	3	72	14	116
2014	Indeterminate (permanent)	36	28	17	9	5	4	0	67	15	3556
2014	Term	28	24	19	15	9	5	0	55	25	219
2014	Casual	39	27	14	4	4	2	11	75	9	51
2014	Student	31	20	17	13	8	9	1	57	24	109
2011	Indeterminate (permanent)	40	26	15	8	6	5	0	69	15	4068
2011	Term	29	22	14	14	10	9	1	57	27	226
2011	Casual	51	11	9	6	9	8	6	72	17	64
2011	Student	37	20	12	11	12	9	0	62	25	61
2008	Indeterminate (permanent)	38	28	15	9	6	4	0	69	15	4379
2008	Term	26	22	16	14	13	8	1	53	30	311
2008	Casual	44	29	7	7	7	5	2	78	15	43
2008	Student	28	18	24	13	10	5	2	49	25	97

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Indeterminate (permanent)	23	45	32	3748
2017	Term	31	34	35	266
2017	Casual	37	31	33	73
2017	Student	48	13	38	115
2014	Indeterminate (permanent)	22	45	33	3556
2014	Term	29	27	44	219
2014	Casual	32	27	41	51
2014	Student	54	19	27	110
2011	Indeterminate (permanent)	24	46	30	4078
2011	Term	36	31	33	225
2011	Casual	52	23	25	65
2011	Student	31	22	47	61

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Indeterminate (permanent)	15	50	24	4	0	7	851
2017	Term	3	37	32	4	20	4	82
2017	Casual	4	0	7	4	73	12	26
2017	Student	0	5	2	0	91	2	56
2014	Indeterminate (permanent)	17	51	22	6	9999	5	771
2014	Term	2	37	41	11	9999	10	63
2014	Casual	13	13	12	6	9999	56	16
2014	Student	0	15	17	22	9999	46	60
2011	Indeterminate (permanent)	19	46	24	4	9999	7	960
2011	Term	2	22	21	12	9999	43	80
2011	Casual	8	5	20	0	9999	67	32
2011	Student	0	0	45	23	9999	31	19

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	12	88	3744
2017	Term	13	87	266
2014	Indeterminate (permanent)	11	89	3548
2014	Term	18	82	218
2014	Student	8	92	109

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	39	432
2017	Term	60	34
2014	Indeterminate (permanent)	48	387
2014	Term	54	38

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	65	432
2017	Term	52	34
2014	Indeterminate (permanent)	62	387
2014	Term	39	38

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	432
2017	Term	15	34
2014	Indeterminate (permanent)	6	387

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Term	34
2014	Indeterminate (permanent)	387
2014	Term	38

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	3	432
2014	Indeterminate (permanent)	2	387
2014	Term	0	38

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	2	432
2017	Term	0	34
2014	Indeterminate (permanent)	2	387

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	432
2014	Indeterminate (permanent)	4	387

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	33	434
2017	Term	39	34
2014	Indeterminate (permanent)	31	388
2014	Term	34	38

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	35	434
2017	Term	41	34
2014	Indeterminate (permanent)	33	388
2014	Term	36	38

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	42	434
2017	Term	46	34
2014	Indeterminate (permanent)	37	388
2014	Term	36	38

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	34	434
2017	Term	20	34
2014	Indeterminate (permanent)	43	388
2014	Term	34	38

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	24	434
2014	Indeterminate (permanent)	24	388
2014	Term	26	38

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	51	434
2017	Term	59	34
2014	Indeterminate (permanent)	59	388
2014	Term	66	38

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	24	434
2017	Term	38	34
2014	Indeterminate (permanent)	33	388
2014	Term	35	38

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Term	0	34
2014	Indeterminate (permanent)	2	388
2014	Term	0	38

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	434
2017	Term	19	34
2014	Indeterminate (permanent)	7	388
2014	Term	18	38

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	434
2017	Term	15	34
2014	Indeterminate (permanent)	11	388
2014	Term	13	38

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	41	434
2017	Term	62	34
2014	Indeterminate (permanent)	43	388
2014	Term	44	38

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	22	434
2017	Term	20	34
2014	Indeterminate (permanent)	23	388
2014	Term	27	38

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	434
2017	Term	13	34
2014	Indeterminate (permanent)	13	388

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	56	433
2017	Term	55	34
2014	Indeterminate (permanent)	54	387
2014	Term	41	38

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	27	433
2017	Term	24	34
2014	Indeterminate (permanent)	31	387
2014	Term	26	38

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	433
2014	Indeterminate (permanent)	10	387

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	433
2014	Indeterminate (permanent)	11	387

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	433
2014	Indeterminate (permanent)	11	387

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	433
2014	Indeterminate (permanent)	3	387

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	433
2014	Indeterminate (permanent)	15	387

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	433
2014	Indeterminate (permanent)	13	387
2014	Term	13	38

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	25	433
2017	Term	26	34
2014	Indeterminate (permanent)	24	387
2014	Term	35	38

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	413
2014	Indeterminate (permanent)	14	375
2014	Term	14	36

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	25	413
2017	Term	26	31
2014	Indeterminate (permanent)	18	375
2014	Term	25	36

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	413
2017	Term	15	31
2014	Indeterminate (permanent)	12	375
2014	Term	17	36

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	413
2014	Indeterminate (permanent)	10	375

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	413
2014	Indeterminate (permanent)	12	375
2014	Term	13	36

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	413
2014	Indeterminate (permanent)	11	375

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	18	413
2014	Indeterminate (permanent)	17	375

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	413
2017	Term	21	31
2014	Indeterminate (permanent)	8	375
2014	Term	13	36

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	413
2014	Indeterminate (permanent)	10	375

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	27	413
2017	Term	19	31
2014	Indeterminate (permanent)	23	375
2014	Term	16	36

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	413
2014	Indeterminate (permanent)	8	375

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	45	413
2017	Term	35	31
2014	Indeterminate (permanent)	42	375
2014	Term	49	36

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	1	413
2017	Term	0	31
2014	Term	0	36

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	43	413
2017	Term	41	31
2014	Indeterminate (permanent)	48	375
2014	Term	43	36

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	1	413
2017	Term	0	31

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	413
2017	Term	15	31
2014	Indeterminate (permanent)	10	375
2014	Term	18	36

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	95	5	435
2017	Term	94	6	34

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	19	15	4	3	29	8	63	12	3740
2017	Term	24	15	14	2	5	30	10	65	12	266
2017	Casual	29	15	7	0	0	33	17	87	0	73
2017	Student	38	9	6	2	0	34	11	86	3	116
2014	Indeterminate (permanent)	18	19	15	4	3	31	9	63	12	3552
2014	Term	17	16	12	5	5	31	14	61	17	219
2014	Casual	27	11	6	4	2	31	19	76	12	51
2014	Student	19	4	11	0	1	45	20	66	4	110

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	38	34	12	3	2	9	1	80	6	3737
2017	Term	35	29	11	5	3	17	0	77	9	265
2017	Casual	49	21	5	2	0	19	4	91	2	73
2017	Student	48	24	6	0	0	18	3	92	0	115
2014	Indeterminate (permanent)	34	35	14	3	1	11	1	79	5	3550
2014	Term	31	29	13	5	2	18	3	75	9	219
2014	Casual	46	21	8	4	2	19	0	83	7	51
2014	Student	30	18	10	1	0	31	9	80	3	110
2011	Indeterminate (permanent)	45	37	9	3	2	5	0	86	5	4069
2011	Term	45	26	9	5	1	14	0	82	6	226
2011	Casual	45	31	7	4	0	13	0	87	4	65
2011	Student	40	37	8	0	0	14	2	91	0	61

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	52	11	6	2	2	2	81	8	3746
2017	Term	17	41	13	17	7	3	1	61	25	267
2017	Casual	19	17	15	6	11	17	15	53	25	73
2017	Student	19	22	6	8	7	12	26	66	24	115
2014	Indeterminate (permanent)	24	55	12	5	1	1	2	81	6	3554
2014	Term	14	43	15	14	5	6	2	63	21	219
2014	Casual	24	27	7	7	7	10	17	70	20	51
2014	Student	13	17	7	10	7	14	31	55	31	110
2011	Indeterminate (permanent)	24	55	11	5	2	1	2	82	7	4073
2011	Term	22	42	16	6	6	4	3	70	13	226
2011	Casual	32	24	9	3	4	6	21	77	10	65
2011	Student	20	32	5	4	2	10	28	83	9	60
2008	Indeterminate (permanent)	26	51	11	7	2	1	2	80	9	4393
2008	Term	16	38	16	10	9	8	4	61	21	312
2008	Casual	27	18	7	7	7	7	27	68	21	44
2008	Student	16	26	10	16	10	10	12	54	33	96

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	26	20	4	3	27	6	59	10	3739
2017	Term	10	20	17	8	6	33	6	49	23	266
2017	Casual	9	17	10	0	2	39	23	69	4	73
2017	Student	13	15	8	5	1	25	33	68	13	116
2014	Indeterminate (permanent)	10	25	23	6	2	26	8	54	12	3552
2014	Term	8	13	19	10	5	33	12	39	27	219
2014	Casual	18	13	10	2	0	30	27	73	5	51
2014	Student	8	10	8	1	5	27	40	56	19	110
2011	Indeterminate (permanent)	10	26	22	6	4	27	6	53	14	4062
2011	Term	14	18	19	4	8	27	10	52	18	226
2011	Casual	17	15	12	7	2	22	25	61	17	65
2011	Student	11	15	13	0	2	22	37	63	4	61

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	31	8	2	1	10	2	88	3	3744
2017	Term	40	23	10	2	1	22	1	82	5	267
2017	Casual	33	14	7	0	0	31	15	87	0	73
2017	Student	25	22	4	0	0	23	25	92	0	115
2014	Indeterminate (permanent)	42	35	10	1	1	9	2	86	2	3554
2014	Term	31	24	13	4	2	23	4	74	9	219
2014	Casual	37	7	8	4	0	27	17	80	6	51
2014	Student	27	11	4	1	0	23	34	86	3	110
2011	Indeterminate (permanent)	40	33	11	2	1	11	2	84	3	4072
2011	Term	38	27	10	3	1	17	3	82	6	226
2011	Casual	31	10	16	0	1	20	21	70	2	65
2011	Student	27	19	6	4	4	14	28	77	12	60
2008	Indeterminate (permanent)	41	33	10	2	1	11	2	86	3	4391
2008	Term	31	30	9	3	2	20	4	81	7	312
2008	Casual	38	21	5	2	0	9	25	90	3	44
2008	Student	34	12	8	2	0	30	13	81	4	97

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	32	10	2	1	13	2	84	4	3740
2017	Term	34	23	11	1	3	27	1	79	6	267
2017	Casual	30	14	10	0	0	31	15	82	0	73
2017	Student	24	21	6	0	0	23	26	88	0	113
2014	Indeterminate (permanent)	35	36	12	2	1	12	2	82	4	3550
2014	Term	31	27	11	1	1	25	4	80	4	219
2014	Casual	33	13	6	6	0	25	17	81	10	51
2014	Student	20	13	5	0	0	27	34	85	1	110
2011	Indeterminate (permanent)	35	33	13	3	1	13	2	80	4	4058
2011	Term	34	27	10	4	3	18	3	77	10	226
2011	Casual	29	12	16	1	0	20	21	70	2	64
2011	Student	24	20	6	4	4	15	28	78	13	60
2008	Indeterminate (permanent)	39	32	12	4	2	9	2	80	7	4389
2008	Term	31	29	13	4	2	17	4	76	8	312
2008	Casual	40	16	2	2	0	11	28	93	4	44
2008	Student	36	13	5	2	3	21	21	83	9	97

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	6	94	3735
2017	Term	8	92	266
2014	Indeterminate (permanent)	4	96	3549
2014	Term	9	91	219
2014	Student	5	95	110

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	34	214
2017	Term	39	20
2014	Indeterminate (permanent)	37	146
2014	Term	30	20

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	80	214
2017	Term	83	20
2014	Indeterminate (permanent)	78	146
2014	Term	75	20

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	214
2017	Term	25	20

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Indeterminate (permanent)	214
2017	Term	20
2014	Indeterminate (permanent)	146
2014	Term	20

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	3	214
2014	Indeterminate (permanent)	5	146
2014	Term	0	20

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	214
2014	Indeterminate (permanent)	10	146

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	19	212
2014	Indeterminate (permanent)	18	146
2014	Term	31	20

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	21	212
2014	Indeterminate (permanent)	19	146

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	212
2014	Indeterminate (permanent)	7	146

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	3	212
2014	Indeterminate (permanent)	4	146

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	24	212
2014	Indeterminate (permanent)	20	146
2014	Term	35	20

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	30	212
2017	Term	23	20
2014	Indeterminate (permanent)	22	146

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	2	212
2017	Term	0	20
2014	Indeterminate (permanent)	4	146
2014	Term	0	20

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Term	0	20

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	212
2014	Indeterminate (permanent)	5	146
2014	Term	0	20

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	17	212
2014	Indeterminate (permanent)	13	146

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Term	0	20

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	19	212
2017	Term	25	20
2014	Indeterminate (permanent)	19	146

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Indeterminate (permanent)	212
2017	Term	20
2014	Term	20

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	17	212
2017	Term	30	20
2014	Indeterminate (permanent)	31	146
2014	Term	35	20

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	32	213
2017	Term	29	20
2014	Indeterminate (permanent)	32	146
2014	Term	30	20

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	213
2014	Indeterminate (permanent)	20	146

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	213
2017	Term	0	20
2014	Indeterminate (permanent)	6	146

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	213
2014	Indeterminate (permanent)	10	146

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	3	213
2017	Term	0	20
2014	Indeterminate (permanent)	5	146
2014	Term	0	20

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	3	213
2014	Indeterminate (permanent)	5	146
2014	Term	0	20

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	213
2014	Indeterminate (permanent)	11	146
2014	Term	0	20

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	213
2017	Term	0	20
2014	Indeterminate (permanent)	14	146
2014	Term	0	20

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	56	213
2017	Term	61	20
2014	Indeterminate (permanent)	45	146
2014	Term	64	20

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	209
2014	Indeterminate (permanent)	5	139

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	209
2014	Indeterminate (permanent)	14	139
2014	Term	0	20

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	209
2014	Indeterminate (permanent)	5	139

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Term	0	19

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	3	209
2017	Term	0	19
2014	Indeterminate (permanent)	5	139

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	209
2014	Indeterminate (permanent)	5	139
2014	Term	0	20

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	209
2014	Indeterminate (permanent)	9	139

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	209
2017	Term	28	19
2014	Indeterminate (permanent)	10	139

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	209
2014	Indeterminate (permanent)	9	139
2014	Term	0	20

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	23	209
2014	Indeterminate (permanent)	24	139
2014	Term	25	20

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	209
2014	Indeterminate (permanent)	6	139

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	47	209
2017	Term	47	19
2014	Indeterminate (permanent)	42	139
2014	Term	65	20

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	2	209
2017	Term	0	19
2014	Term	0	20

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	56	209
2017	Term	56	19
2014	Indeterminate (permanent)	59	139
2014	Term	60	20

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	209
2017	Term	26	19
2014	Indeterminate (permanent)	13	139

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	97	3	215
2017	Term	90	10	20

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	18	15	2	2	35	7	67	7	3742
2017	Term	26	14	12	2	3	33	10	71	9	267
2017	Casual	30	14	7	0	0	36	14	86	0	73
2017	Student	41	10	3	2	1	33	10	89	5	114
2014	Indeterminate (permanent)	19	19	15	2	1	36	8	68	5	3551
2014	Term	20	17	10	5	1	35	12	70	11	219
2014	Casual	29	10	6	2	0	40	13	84	4	51
2014	Student	23	9	5	0	0	46	18	87	0	110

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	32	11	2	1	11	2	83	4	3738
2017	Term	40	26	9	3	3	18	1	82	7	266
2017	Casual	45	25	5	0	2	22	2	91	2	73
2017	Student	55	17	5	0	0	19	3	93	0	116
2014	Indeterminate (permanent)	35	35	13	2	1	13	1	81	3	3551
2014	Term	34	29	13	4	0	17	3	78	5	219
2014	Casual	44	21	2	6	0	25	2	89	8	51
2014	Student	37	21	4	0	0	32	7	94	0	110
2011	Indeterminate (permanent)	45	37	9	2	1	6	0	87	3	4072
2011	Term	45	27	9	2	2	15	0	85	5	225
2011	Casual	61	19	10	2	0	8	0	87	2	65
2011	Student	58	17	10	0	0	15	0	88	0	61

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	26	16	8	6	0	2	69	14	3739
2017	Term	33	33	19	5	9	0	1	66	14	266
2017	Casual	29	35	18	7	11	0	1	64	18	73
2017	Student	39	26	11	11	8	2	3	68	20	115

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	19	30	27	14	9	1	51	23	3741
2017	Term	35	30	20	9	6	0	65	15	267
2017	Casual	43	36	11	7	1	2	80	9	73
2017	Student	49	30	14	3	2	3	81	5	116

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	32	22	12	6	2	60	18	3728
2017	Term	46	25	15	7	4	3	74	12	265
2017	Casual	54	22	11	3	0	11	85	3	73
2017	Student	67	19	6	2	1	6	91	3	115

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	27	23	15	9	1	3	52	24	3740
2017	Term	41	26	16	8	6	2	2	70	14	265
2017	Casual	55	19	13	4	3	1	5	79	7	73
2017	Student	55	22	11	3	3	0	5	81	7	116

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	45	25	11	5	3	1	10	79	9	3735
2017	Term	64	16	8	3	0	1	8	88	3	264
2017	Casual	73	8	3	0	0	1	15	97	0	73
2017	Student	74	8	6	1	1	0	10	91	2	115

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	32	20	9	6	0	1	64	15	3731
2017	Term	41	30	14	8	7	0	0	72	14	266
2017	Casual	54	26	7	1	6	2	4	85	7	73
2017	Student	44	23	20	8	2	0	4	69	10	113

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	35	20	8	4	1	2	67	13	3729
2017	Term	39	28	16	10	4	0	3	69	14	266
2017	Casual	53	28	11	1	3	3	1	85	4	73
2017	Student	52	27	13	3	1	0	4	82	4	113

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	36	21	11	6	1	1	62	17	3733
2017	Term	45	27	14	8	3	1	2	74	12	266
2017	Casual	51	31	11	4	1	1	1	84	6	73
2017	Student	51	26	17	3	1	0	3	79	4	113

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	33	19	9	5	2	66	15	3729
2017	Term	40	31	15	9	3	1	72	13	267
2017	Casual	51	26	14	7	0	3	79	7	73
2017	Student	45	26	14	12	2	1	72	14	113

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	34	18	9	4	1	2	69	13	3718
2017	Term	42	30	16	5	5	1	0	74	9	267
2017	Casual	45	24	17	7	1	0	5	73	9	73
2017	Student	39	35	15	7	3	0	2	76	9	114

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	54	24	11	5	3	0	2	80	8	3735
2017	Term	59	19	11	6	4	0	2	79	10	267
2017	Casual	65	19	8	3	1	1	2	87	4	73
2017	Student	66	15	7	5	2	0	5	85	7	115

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	75	11	4	2	3	1	4	90	5	3732
2017	Term	78	9	4	3	3	0	2	89	7	265
2017	Casual	82	9	3	2	2	1	2	94	3	73
2017	Student	90	2	0	1	0	0	7	99	1	115

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	60	24	8	3	2	0	3	87	5	3735
2017	Term	64	21	7	4	2	1	1	87	6	267
2017	Casual	77	12	6	5	0	0	1	90	5	73
2017	Student	83	7	1	3	0	1	5	95	4	116

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	62	19	8	4	4	0	3	83	8	3740
2017	Term	67	17	8	3	4	1	1	86	7	267
2017	Casual	84	11	1	3	0	0	1	96	3	73
2017	Student	83	8	1	1	1	0	6	97	2	114

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	55	16	5	2	1	0	20	89	4	3725
2017	Term	58	8	4	2	2	0	26	90	5	265
2017	Casual	69	6	3	2	0	2	19	95	2	73
2017	Student	81	2	1	0	0	0	17	99	0	114

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	71	14	4	1	1	0	9	93	2	3717
2017	Term	71	15	4	2	1	0	7	93	3	265
2017	Casual	71	15	6	2	0	2	5	92	2	73
2017	Student	87	4	1	0	1	0	7	98	1	115

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	73	15	4	2	2	1	4	92	3	3735
2017	Term	21	17	17	14	30	0	0	39	44	267
2017	Casual	38	18	11	10	12	1	8	63	25	73
2017	Student	58	15	9	5	5	0	9	79	11	116

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	50	29	12	4	2	2	81	7	3733
2017	Term	54	26	12	3	3	1	82	6	267
2017	Casual	60	26	7	3	3	1	87	6	73
2017	Student	52	27	10	4	2	4	83	6	115

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	33	37	11	5	0	47	16	3746
2017	Term	18	39	29	9	4	1	57	14	267
2017	Casual	30	47	15	4	3	1	77	7	73
2017	Student	24	54	16	3	0	3	81	3	116

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	6	17	39	25	12	0	38	23	3743
2017	Term	7	13	29	26	24	1	51	20	267
2017	Casual	2	11	15	47	26	0	72	12	73
2017	Student	6	7	24	38	23	2	62	13	115

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	44	15	6	4	5	0	73	11	3743
2017	Term	22	34	19	10	6	9	0	61	18	267
2017	Casual	26	31	10	3	3	24	4	78	8	73
2017	Student	18	31	18	11	4	16	1	60	19	116

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	43	16	9	5	3	0	69	14	3744
2017	Term	32	37	13	7	10	2	0	70	17	267
2017	Casual	37	34	13	6	3	7	0	77	9	73
2017	Student	39	33	15	6	1	5	1	76	7	116

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	13	87	3736
2017	Term	13	87	266
2017	Student	5	95	116
2014	Indeterminate (permanent)	10	90	3550
2014	Term	13	87	218
2014	Student	7	93	109

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	82	18	492
2017	Term	76	24	34
2014	Indeterminate (permanent)	85	15	360
2014	Term	72	28	28

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	50	36	4	5	5	0	87	10	402
2017	Term	38	42	12	4	4	0	80	8	26
2014	Indeterminate (permanent)	55	31	5	6	2	1	87	8	307
2014	Term	40	45	5	0	10	0	85	10	20

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	53	21	11	4	4	6	1	58	42	3750
2017	Term	40	29	12	5	7	5	2	43	57	267
2017	Casual	39	19	14	12	5	7	4	44	56	73
2017	Student	43	18	15	7	3	9	4	50	50	116

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	1460
2017	Term	33	142
2017	Casual	48	36
2017	Student	45	50

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	32	1460
2017	Term	39	142
2017	Casual	46	36
2017	Student	48	50

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	1460
2017	Term	31	142
2017	Casual	31	36
2017	Student	44	50

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	31	1460
2017	Term	27	142
2017	Casual	9	36
2017	Student	6	50

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	1460
2017	Term	2	142
2017	Casual	0	36
2017	Student	0	50

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	45	1460
2017	Term	35	142
2017	Casual	26	36
2017	Student	26	50

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Indeterminate (permanent)	14	63	12	6	2	4	1425
2017	Term	3	68	11	8	6	3	137
2017	Casual	3	66	14	8	0	9	34
2017	Student	8	62	14	9	4	2	48

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	16	26	15	15	11	4	13	50	32	1486
2017	Term	18	29	15	15	16	3	3	51	33	142
2017	Casual	36	14	16	13	3	0	18	61	19	37
2017	Student	30	22	8	28	7	0	6	55	37	50

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	8	15	15	14	17	6	26	33	45	1483
2017	Term	10	21	11	17	21	3	17	38	48	142
2017	Casual	8	13	11	12	16	8	32	34	47	37
2017	Student	18	14	14	22	17	4	12	38	46	50

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Statistics Canada by Question 102. What is your current employee status?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me