2017 Public Service Employee Survey Results for Statistics Canada by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 37 45 4 9 4 0 0 82 13 3996
2017 Part-time 44 39 4 10 3 0 0 83 13 209
2014 Full-time 37 46 5 9 3 0 0 83 12 3718
2014 Part-time 46 39 5 9 1 0 0 85 10 219
2011 Full-time 46 41 4 7 2 0 0 88 8 4249
2011 Part-time 61 33 3 2 1 0 0 94 3 200
2008 Full-time 51 39 3 5 2 0 0 90 7 4571
2008 Part-time 59 33 4 3 1 0 0 91 5 273

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 69 22 4 3 1 0 0 92 4 3999
2017 Part-time 68 20 5 6 0 1 0 89 6 208
2014 Full-time 68 23 4 3 1 0 1 92 4 3718
2014 Part-time 75 20 1 2 2 0 0 96 3 219
2011 Full-time 71 21 3 2 1 0 0 93 4 4236
2011 Part-time 80 13 3 2 0 0 1 95 3 200
2008 Full-time 72 20 3 3 1 0 0 92 5 4561
2008 Part-time 74 18 3 3 1 0 0 93 4 273

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 59 24 6 8 3 0 0 83 10 3996
2017 Part-time 62 20 3 11 5 0 0 81 16 209
2014 Full-time 55 25 7 9 3 0 0 81 12 3717
2014 Part-time 61 24 6 5 2 0 1 87 7 219
2011 Full-time 56 24 7 10 3 0 1 81 12 4244
2011 Part-time 61 20 8 7 3 0 2 82 10 200
2008 Full-time 60 21 6 9 3 0 0 81 12 4565
2008 Part-time 64 22 5 5 4 0 0 86 9 273

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 42 36 8 9 5 0 0 78 14 3998
2017 Part-time 47 34 8 7 5 0 0 81 12 208
2014 Full-time 46 36 7 7 3 0 0 82 11 3715
2014 Part-time 54 30 6 7 3 0 0 84 10 219
2011 Full-time 45 38 8 6 3 0 0 84 8 4231
2011 Part-time 52 35 4 7 1 1 1 89 8 200

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 41 11 11 5 0 0 72 16 3996
2017 Part-time 33 44 7 9 3 0 4 80 12 209
2014 Full-time 31 41 13 10 4 0 0 72 15 3712
2014 Part-time 30 42 10 12 3 0 3 75 15 219
2011 Full-time 32 41 13 8 4 0 1 74 12 4243
2011 Part-time 38 33 9 6 4 0 10 78 11 199
2008 Full-time 31 41 14 9 4 0 1 73 13 4569
2008 Part-time 35 34 12 6 5 0 7 75 12 273

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 40 41 10 7 3 0 0 81 10 3996
2017 Part-time 37 43 9 6 4 0 1 81 10 209
2014 Full-time 34 43 13 6 3 0 0 78 10 3719
2014 Part-time 30 43 13 9 3 0 1 75 13 219
2011 Full-time 38 41 12 6 3 0 0 79 9 4242
2011 Part-time 40 33 14 7 5 1 0 74 12 200
2008 Full-time 36 41 11 7 4 0 0 78 11 4567
2008 Part-time 32 38 16 11 4 0 0 70 15 273

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 44 40 7 6 2 0 0 84 8 3993
2017 Part-time 42 41 8 5 3 0 0 84 8 209
2014 Full-time 38 43 9 6 3 0 0 82 9 3717
2014 Part-time 39 39 9 9 4 0 0 78 13 219
2011 Full-time 40 43 9 6 3 0 0 83 9 4244
2011 Part-time 38 38 13 5 5 0 1 77 10 198
2008 Full-time 38 44 8 6 4 0 0 82 10 4571
2008 Part-time 33 45 9 8 4 0 1 79 12 273

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 53 34 7 4 1 0 0 87 6 3990
2017 Part-time 58 32 4 4 1 0 1 91 5 207
2014 Full-time 47 38 9 4 1 1 0 86 5 3716
2014 Part-time 53 32 9 4 1 0 0 86 5 219

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 48 32 9 6 3 0 1 81 10 3995
2017 Part-time 55 31 5 5 1 0 2 88 7 209
2014 Full-time 44 35 11 5 3 1 1 81 8 3714
2014 Part-time 55 28 7 2 2 1 5 89 4 219
2011 Full-time 47 35 9 5 3 1 1 83 8 4246
2011 Part-time 56 30 4 3 1 1 5 91 4 200

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 28 22 13 10 9 3 15 61 23 3992
2017 Part-time 21 17 11 8 8 5 29 59 25 209
2014 Full-time 26 23 14 10 9 3 16 60 23 3716
2014 Part-time 29 22 10 5 7 1 25 70 16 219
2011 Full-time 28 21 12 11 9 3 16 61 24 4251
2011 Part-time 28 16 14 4 4 1 32 66 12 200
2008 Full-time 31 22 11 11 9 3 13 63 24 4566
2008 Part-time 28 17 9 6 5 3 33 69 17 273

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 36 45 10 6 3 0 0 80 9 3994
2017 Part-time 31 54 8 4 2 0 0 86 6 208
2014 Full-time 30 47 12 7 3 0 0 77 11 3721
2014 Part-time 30 46 12 8 3 1 0 77 11 219
2011 Full-time 34 43 13 6 3 0 0 78 10 4240
2011 Part-time 37 38 15 7 3 0 0 76 10 200
2008 Full-time 35 42 12 7 4 0 0 77 11 4543
2008 Part-time 33 41 14 6 5 0 0 75 11 273

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 32 38 13 10 6 0 0 70 16 3993
2017 Part-time 40 35 14 5 4 0 0 76 10 208
2014 Full-time 27 41 16 11 5 0 0 67 16 3719
2014 Part-time 39 40 11 5 3 1 0 80 8 219
2011 Full-time 26 43 15 10 6 1 0 69 16 4245
2011 Part-time 46 35 11 7 0 1 0 81 8 200

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 35 43 10 8 3 0 0 79 11 3991
2017 Part-time 35 52 6 4 3 0 0 87 7 208

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 47 40 7 3 2 0 0 88 5 3988
2017 Part-time 40 48 7 2 4 0 0 88 5 208
2014 Full-time 43 42 9 3 1 0 0 86 4 3718
2014 Part-time 46 44 5 4 1 0 0 90 5 219
2011 Full-time 43 43 9 3 1 1 0 86 5 4248
2011 Part-time 47 42 5 4 1 1 0 90 4 200
2008 Full-time 46 40 8 4 2 1 0 86 6 4562
2008 Part-time 46 42 6 3 2 1 0 89 4 273

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 34 40 12 8 5 0 0 74 14 3989
2017 Part-time 37 46 10 3 4 0 0 83 7 207

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 51 36 8 3 1 0 0 88 4 3994
2017 Part-time 46 46 6 1 1 0 0 92 2 208
2014 Full-time 56 33 8 2 1 0 0 89 2 3716
2014 Part-time 47 35 13 3 1 1 0 82 5 219
2011 Full-time 56 33 8 2 1 0 0 89 3 4246
2011 Part-time 53 37 7 2 0 0 0 91 2 200

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 37 41 10 8 4 0 0 78 12 3994
2017 Part-time 34 39 10 11 5 0 1 73 16 208
2014 Full-time 28 44 14 10 4 0 0 72 14 3718
2014 Part-time 25 47 10 10 4 1 2 75 15 219
2011 Full-time 32 43 12 8 4 1 1 75 12 4240
2011 Part-time 38 39 12 8 2 1 0 77 10 198

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 42 36 11 6 4 0 0 79 10 3986
2017 Part-time 37 42 9 7 5 0 0 79 12 208
2014 Full-time 36 39 13 8 3 0 0 75 11 3717
2014 Part-time 35 40 13 7 3 1 1 76 10 219

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 39 39 12 6 3 0 1 78 10 3987
2017 Part-time 39 43 11 5 2 0 0 82 7 208
2014 Full-time 34 41 15 7 3 1 0 75 10 3720
2014 Part-time 36 44 11 5 2 1 1 82 7 219
2011 Full-time 39 41 11 5 2 1 1 82 7 4236
2011 Part-time 47 36 8 4 1 2 2 86 6 199

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 43 40 10 5 3 0 0 83 7 3991
2017 Part-time 40 48 4 4 2 1 1 90 6 207
2014 Full-time 37 43 12 6 2 0 0 80 8 3718
2014 Part-time 39 44 9 3 3 1 1 85 7 219
2011 Full-time 40 44 10 5 2 0 0 84 7 4253
2011 Part-time 45 38 9 6 2 0 0 83 7 200
2008 Full-time 41 42 9 5 3 0 0 84 8 4559
2008 Part-time 42 41 9 6 2 1 0 84 7 273

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 45 34 11 5 3 0 1 80 8 4002
2017 Part-time 58 31 6 3 0 0 2 90 4 209
2014 Full-time 44 35 13 5 3 0 0 79 8 3721
2014 Part-time 54 34 10 2 0 0 0 88 2 219
2011 Full-time 38 37 15 6 3 0 0 76 9 4247
2011 Part-time 55 32 8 2 2 0 0 88 4 200
2008 Full-time 37 38 15 6 3 0 1 75 9 4566
2008 Part-time 42 30 18 5 1 0 3 74 7 273

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 6 18 35 23 12 1 3 37 26 3976
2017 Part-time 4 14 33 28 17 0 4 46 19 206
2014 Full-time 6 21 38 23 9 1 2 33 28 3711
2014 Part-time 2 18 35 26 13 2 4 42 21 219
2011 Full-time 7 22 36 20 10 1 3 32 31 4241
2011 Part-time 6 14 27 28 19 1 5 50 21 200
2008 Full-time 6 19 36 24 10 1 3 36 26 4564
2008 Part-time 3 18 30 27 15 1 6 44 23 273

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 4 9 24 30 23 3 6 58 15 3960
2017 Part-time 3 9 19 30 30 4 6 66 13 206
2014 Full-time 4 13 29 30 17 4 4 50 18 3699
2014 Part-time 3 9 22 29 28 6 4 62 13 219
2011 Full-time 6 14 25 28 18 4 5 51 22 4233
2011 Part-time 4 6 20 26 34 2 7 66 11 198
2008 Full-time 4 10 21 32 24 4 4 62 15 4549
2008 Part-time 4 7 16 27 35 3 9 69 13 273

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 8 18 31 20 13 3 6 37 29 3966
2017 Part-time 7 12 34 23 16 3 5 43 20 207
2014 Full-time 12 23 32 18 9 2 4 29 37 3707
2014 Part-time 10 17 25 18 19 4 8 42 30 218
2011 Full-time 12 21 31 18 10 3 5 31 36 4235
2011 Part-time 7 17 22 19 23 3 10 48 27 198
2008 Full-time 8 18 32 23 13 3 5 39 27 4557
2008 Part-time 5 14 28 25 18 3 7 48 21 273

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 4 11 32 30 19 1 4 51 16 3957
2017 Part-time 3 8 23 34 27 1 4 65 12 206
2014 Full-time 4 13 33 31 15 1 3 48 17 3700
2014 Part-time 3 7 22 30 31 2 5 66 10 217
2011 Full-time 5 12 33 30 15 2 4 48 18 4230
2011 Part-time 1 6 25 28 35 1 5 67 7 200
2008 Full-time 4 11 33 31 18 1 3 51 15 4562
2008 Part-time 3 8 23 33 26 0 7 64 11 273

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 10 20 28 19 16 2 5 38 32 3969
2017 Part-time 7 14 25 22 25 1 6 51 22 205
2014 Full-time 13 23 30 17 11 2 4 30 38 3706
2014 Part-time 5 17 22 22 25 3 7 52 24 219
2011 Full-time 11 21 29 20 12 2 5 34 34 4233
2011 Part-time 4 11 23 21 30 2 8 57 17 198
2008 Full-time 10 21 28 21 15 1 4 38 32 4552
2008 Part-time 6 16 21 24 24 1 9 53 24 272

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 7 14 28 24 17 4 6 45 24 3964
2017 Part-time 7 9 23 29 22 3 7 57 17 207
2014 Full-time 6 15 29 26 15 4 5 45 23 3707
2014 Part-time 4 8 21 29 23 7 8 61 14 219
2011 Full-time 7 16 28 23 14 4 7 42 27 4226
2011 Part-time 5 9 21 21 28 3 12 59 16 200
2008 Full-time 9 20 28 20 14 3 5 37 32 4558
2008 Part-time 7 9 23 25 19 4 13 53 19 271

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 9 17 33 20 13 4 5 36 28 3975
2017 Part-time 6 13 30 21 18 3 7 44 22 206
2014 Full-time 9 20 33 20 10 4 4 33 31 3713
2014 Part-time 9 13 25 20 19 8 7 46 25 219
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 65 22 5 5 2 0 1 87 8 3996
2017 Part-time 64 24 3 5 2 0 2 89 7 208
2014 Full-time 65 20 5 6 3 0 1 87 8 3720
2014 Part-time 68 19 3 5 2 0 3 90 7 219
2011 Full-time 61 22 6 7 2 0 1 84 9 4234
2011 Part-time 65 20 5 7 1 0 3 87 8 200
2008 Full-time 62 20 6 7 4 0 1 84 11 4561
2008 Part-time 62 18 6 5 2 0 6 85 8 273

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 34 31 12 6 5 6 7 74 12 3994
2017 Part-time 40 28 5 6 3 9 8 82 11 208
2014 Full-time 36 31 12 6 4 5 5 75 11 3719
2014 Part-time 47 23 8 4 3 8 6 82 9 219

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 53 29 7 6 4 1 0 83 10 3996
2017 Part-time 56 27 6 6 3 1 1 84 9 209
2014 Full-time 52 30 8 6 3 1 0 83 9 3722
2014 Part-time 58 29 7 1 2 1 1 89 4 219

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 37 37 11 8 4 2 1 76 13 3992
2017 Part-time 47 31 10 7 3 1 1 80 10 207
2014 Full-time 32 42 11 8 3 3 1 76 12 3719
2014 Part-time 46 36 5 6 3 3 2 86 9 218
2011 Full-time 31 39 12 9 5 3 1 73 14 4248
2011 Part-time 42 36 8 9 1 3 1 81 10 200
2008 Full-time 30 38 12 10 5 3 1 72 16 4563
2008 Part-time 39 31 10 6 3 6 5 79 10 273

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 30 27 13 9 6 12 2 67 18 3994
2017 Part-time 35 23 9 9 6 16 2 71 18 208
2014 Full-time 29 30 15 8 5 11 2 68 15 3718
2014 Part-time 36 31 9 5 3 14 3 80 9 218
2011 Full-time 30 27 14 9 7 11 2 65 19 4242
2011 Part-time 37 28 13 3 3 12 3 77 7 199
2008 Full-time 30 28 14 8 7 10 2 67 17 4563
2008 Part-time 34 27 8 6 3 18 5 78 12 272

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 17 25 15 11 7 20 5 56 24 3995
2017 Part-time 17 25 13 9 4 25 7 62 19 208
2014 Full-time 15 26 18 12 6 18 5 53 23 3718
2014 Part-time 20 26 10 10 4 24 7 66 20 218

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 55 33 6 4 2 0 0 88 6 3992
2017 Part-time 63 27 3 3 2 0 1 91 5 208
2014 Full-time 52 35 6 4 2 0 0 88 6 3720
2014 Part-time 64 26 3 5 1 1 0 92 6 217
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 46 35 9 6 3 1 0 81 9 3994
2017 Part-time 47 36 7 6 3 0 1 84 9 207
2014 Full-time 44 37 9 6 3 0 0 82 9 3724
2014 Part-time 54 31 10 2 2 0 1 86 4 219
2011 Full-time 40 37 11 7 4 1 1 78 11 4242
2011 Part-time 47 34 8 3 3 1 3 84 7 200
2008 Full-time 36 36 12 9 6 0 1 72 15 4568
2008 Part-time 43 32 9 7 6 1 2 77 13 273

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 54 28 9 4 3 2 1 84 7 3993
2017 Part-time 58 26 7 2 3 2 1 87 5 209
2014 Full-time 52 30 9 4 2 2 1 84 6 3723
2014 Part-time 65 23 5 2 1 2 2 92 3 219
2011 Full-time 48 30 10 5 3 2 1 81 8 4246
2011 Part-time 59 27 4 4 2 3 1 90 6 199
2008 Full-time 46 30 11 6 4 3 1 78 10 4570
2008 Part-time 54 30 4 5 4 2 1 86 9 273

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 51 31 8 6 3 1 0 83 9 3994
2017 Part-time 53 33 4 7 3 0 0 86 10 208
2014 Full-time 48 34 8 5 3 1 0 83 9 3722
2014 Part-time 54 32 7 3 2 0 1 88 5 219
2011 Full-time 45 34 9 7 4 1 0 80 11 4239
2011 Part-time 56 32 4 3 3 1 1 89 6 200
2008 Full-time 43 33 10 8 5 1 0 77 14 4571
2008 Part-time 53 30 7 5 3 1 1 84 9 272

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 81 12 3 2 1 0 0 94 3 3990
2017 Part-time 84 10 1 1 2 1 1 95 4 208
2014 Full-time 80 13 3 2 1 0 1 94 4 3721
2014 Part-time 82 12 1 3 1 0 2 95 4 219
2011 Full-time 79 13 3 2 1 0 1 93 4 4246
2011 Part-time 78 17 1 2 2 0 1 96 3 200
2008 Full-time 81 10 3 3 2 0 1 92 5 4559
2008 Part-time 86 7 3 2 1 0 1 94 4 273

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 62 22 5 3 2 3 4 89 5 3987
2017 Part-time 72 16 1 2 4 1 5 93 6 207
2014 Full-time 59 23 6 3 2 3 5 89 5 3721
2014 Part-time 67 19 2 1 2 1 8 94 4 219
2011 Full-time 55 26 6 4 3 2 4 86 7 4245
2011 Part-time 72 17 3 2 2 1 5 94 3 200

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 61 25 6 3 3 1 0 87 6 3988
2017 Part-time 66 22 4 4 2 0 2 90 6 209

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 60 24 9 3 3 2 0 85 6 3994
2017 Part-time 71 19 5 3 2 1 0 90 5 208

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 57 27 8 5 4 0 0 84 8 3985
2017 Part-time 63 24 7 5 1 0 0 87 6 208
2014 Full-time 55 30 8 5 3 0 0 84 8 3720
2014 Part-time 64 26 4 4 1 0 1 91 5 219
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 34 11 7 3 4 10 76 11 1506
2017 Part-time 27 39 11 7 0 0 15 78 9 37
2014 Full-time 29 35 14 7 2 4 9 73 10 1378
2014 Part-time 32 40 9 3 3 0 14 83 7 35

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 38 32 13 6 3 8 0 77 10 3993
2017 Part-time 43 35 4 5 2 11 0 88 8 208
2014 Full-time 32 36 14 5 2 11 1 76 9 3720
2014 Part-time 44 34 7 3 0 12 1 89 3 219
2011 Full-time 28 31 18 6 4 12 1 68 12 4231
2011 Part-time 36 31 15 2 2 12 2 78 5 200

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 35 34 15 9 5 3 0 71 14 3993
2017 Part-time 38 37 11 7 4 4 0 78 10 207
2014 Full-time 28 36 18 10 4 4 0 66 15 3719
2014 Part-time 40 37 10 2 4 7 0 83 6 219
2011 Full-time 25 36 18 10 6 4 0 63 18 4231
2011 Part-time 34 37 13 6 3 4 2 76 10 199
2008 Full-time 28 37 17 8 5 4 0 69 14 4568
2008 Part-time 41 31 13 4 4 6 1 77 9 273

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 24 35 17 11 5 7 0 64 17 3985
2017 Part-time 29 35 16 7 3 9 0 71 11 208
2014 Full-time 20 34 20 12 5 9 0 60 18 3716
2014 Part-time 32 32 15 4 3 14 0 75 7 219
2011 Full-time 16 35 20 12 6 10 0 58 20 4246
2011 Part-time 22 36 15 7 3 15 2 71 12 199
2008 Full-time 16 38 19 11 5 10 1 60 18 4560
2008 Part-time 28 38 15 6 3 10 1 74 9 271

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 30 32 14 11 7 6 0 66 18 3996
2017 Part-time 32 35 12 9 3 8 1 74 14 209
2014 Full-time 25 33 18 11 6 7 0 63 18 3720
2014 Part-time 36 37 12 5 2 8 0 79 8 218
2011 Full-time 24 36 17 9 6 7 0 66 17 4242
2011 Part-time 33 38 11 6 3 8 1 78 10 200
2008 Full-time 23 37 16 9 6 9 0 66 17 4563
2008 Part-time 37 31 13 4 5 9 1 76 10 271

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 24 36 15 14 7 4 0 63 22 3993
2017 Part-time 28 39 14 10 5 5 0 70 15 206
2014 Full-time 20 37 19 13 7 5 0 59 21 3716
2014 Part-time 30 39 14 7 3 7 0 74 11 219
2011 Full-time 17 38 17 15 7 4 0 58 23 4238
2011 Part-time 24 45 12 10 3 6 1 73 14 200
2008 Full-time 19 41 15 14 6 4 0 63 21 4568
2008 Part-time 34 38 10 10 3 6 0 76 13 273
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 35 44 12 6 2 1 0 80 8 3990
2017 Part-time 43 43 8 4 0 2 0 87 4 207
2014 Full-time 32 43 15 6 2 2 0 77 8 3722
2014 Part-time 45 39 11 1 0 4 0 86 2 219
2011 Full-time 29 42 16 7 3 3 0 73 11 4232
2011 Part-time 35 42 13 6 0 4 0 80 7 199

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 43 40 10 2 1 4 0 86 3 3984
2017 Part-time 52 35 6 1 1 4 1 92 2 208
2014 Full-time 39 43 10 2 1 5 0 86 3 3714
2014 Part-time 47 34 8 2 1 7 2 89 3 219
2011 Full-time 38 39 12 3 1 7 1 82 4 4231
2011 Part-time 44 38 8 2 1 7 0 88 3 199

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 37 37 11 6 3 3 1 78 10 3985
2017 Part-time 38 36 8 7 4 2 4 80 11 208
2014 Full-time 37 39 11 6 3 4 1 79 9 3724
2014 Part-time 38 35 10 4 4 7 2 80 9 218
2011 Full-time 38 36 11 7 3 4 1 79 10 4234
2011 Part-time 40 32 6 9 3 6 3 79 14 199
2008 Full-time 34 35 12 8 4 4 2 74 13 4573
2008 Part-time 32 30 9 9 8 7 5 70 19 273

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 24 33 20 11 5 6 1 62 17 3982
2017 Part-time 26 33 19 7 6 7 2 64 14 208
2014 Full-time 21 32 21 10 5 9 2 59 17 3721
2014 Part-time 25 24 21 9 5 13 3 58 17 219
2011 Full-time 19 34 22 9 5 8 2 59 16 4231
2011 Part-time 19 26 17 12 5 14 6 56 22 200

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 17 23 18 13 11 13 4 48 30 3989
2017 Part-time 22 25 13 11 10 13 7 58 26 209
2014 Full-time 14 22 19 14 13 14 4 44 33 3721
2014 Part-time 24 23 17 9 5 17 5 61 18 219
2011 Full-time 15 22 19 13 12 14 4 45 31 4235
2011 Part-time 20 22 17 8 6 14 12 57 20 200

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 55 27 8 5 2 1 2 84 7 3987
2017 Part-time 59 22 5 5 3 2 5 86 9 209
2014 Full-time 54 27 9 5 2 1 2 84 7 3724
2014 Part-time 59 24 6 2 2 5 3 90 4 219

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 66 23 5 3 1 2 1 92 3 3992
2017 Part-time 60 24 4 2 0 4 5 93 3 208
2014 Full-time 67 23 5 2 1 2 1 93 2 3723
2014 Part-time 65 20 2 1 1 6 6 96 2 219
2011 Full-time 67 21 6 2 1 1 2 91 3 4243
2011 Part-time 61 23 3 0 1 1 11 96 1 198
2008 Full-time 70 19 5 2 1 1 2 92 3 4570
2008 Part-time 60 21 4 2 1 3 10 93 3 273

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 38 13 10 6 2 0 71 16 3983
2017 Part-time 34 35 11 6 5 6 3 75 12 209
2014 Full-time 28 37 16 11 5 2 0 67 17 3722
2014 Part-time 31 36 8 7 3 10 4 78 13 219
2011 Full-time 31 36 15 9 6 2 1 69 15 4242
2011 Part-time 32 32 11 9 4 5 6 72 15 199
2008 Full-time 31 39 14 9 5 2 0 72 14 4564
2008 Part-time 36 33 13 10 4 4 2 72 14 272

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 28 31 13 13 12 2 2 61 26 3986
2017 Part-time 23 31 8 10 12 2 13 64 27 209
2014 Full-time 20 29 15 17 14 2 2 52 32 3724
2014 Part-time 23 30 7 11 8 7 13 66 24 219
2011 Full-time 20 28 15 16 17 2 2 50 34 4241
2011 Part-time 19 25 18 9 10 2 17 54 24 198
2008 Full-time 22 33 13 15 14 2 1 56 30 4558
2008 Part-time 24 27 12 13 10 3 11 59 27 271

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 27 39 17 7 4 5 1 70 12 3988
2017 Part-time 29 41 15 6 2 6 1 75 9 208

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 47 34 10 2 2 4 0 86 4 3986
2017 Part-time 52 34 6 2 2 2 2 89 4 209
2014 Full-time 50 34 9 2 1 4 0 88 3 3719
2014 Part-time 61 28 4 1 0 6 0 94 1 219

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 48 36 9 3 1 2 0 86 4 3984
2017 Part-time 56 33 4 3 2 1 1 90 6 209
2014 Full-time 47 36 10 3 1 2 0 85 4 3722
2014 Part-time 54 38 4 1 1 2 0 94 2 218
2011 Full-time 39 40 11 4 2 4 0 82 6 4243
2011 Part-time 51 36 7 4 0 3 0 89 4 199

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 55 33 7 2 2 0 0 88 4 3991
2017 Part-time 62 32 4 0 2 0 0 94 3 208
2014 Full-time 51 36 9 2 1 1 0 88 4 3721
2014 Part-time 66 29 2 1 1 1 0 96 2 218
2011 Full-time 45 38 10 4 2 1 0 84 6 4233
2011 Part-time 61 30 7 1 1 0 0 92 2 200
2008 Full-time 42 39 10 5 3 1 0 82 7 4569
2008 Part-time 59 28 8 2 3 0 0 87 5 273

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 48 32 11 5 3 1 0 81 8 3990
2017 Part-time 53 34 8 2 2 0 0 88 4 208
2014 Full-time 38 38 14 6 2 1 0 77 9 3724
2014 Part-time 52 33 9 5 1 0 0 85 6 219
2011 Full-time 41 35 14 6 3 1 0 77 9 4240
2011 Part-time 51 33 11 3 2 0 0 84 5 199

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 46 35 11 5 2 0 0 81 8 3991
2017 Part-time 52 38 7 1 2 0 0 90 3 207
2014 Full-time 37 39 14 7 2 0 0 77 9 3724
2014 Part-time 50 35 8 4 2 0 0 86 6 219
2011 Full-time 38 39 13 6 3 1 0 77 9 4232
2011 Part-time 51 34 10 4 1 0 0 84 6 199
2008 Full-time 42 39 10 6 3 0 0 81 9 4561
2008 Part-time 52 35 6 5 3 0 0 87 8 272

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 40 26 15 9 5 4 0 69 15 3990
2017 Part-time 41 28 12 6 4 6 2 75 11 207
2014 Full-time 35 28 18 10 5 4 0 66 16 3724
2014 Part-time 42 25 15 7 5 3 2 71 13 219
2011 Full-time 39 26 15 9 6 5 0 68 16 4237
2011 Part-time 43 26 8 8 6 6 3 75 16 199
2008 Full-time 38 27 15 9 6 4 0 68 16 4560
2008 Part-time 38 25 17 6 8 5 2 67 15 272
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Full-time 24 44 32 3995
2017 Part-time 27 41 32 209
2014 Full-time 23 43 34 3725
2014 Part-time 32 41 27 219
2011 Full-time 25 45 31 4248
2011 Part-time 35 38 26 200

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Full-time 12 47 24 3 7 7 959
2017 Part-time 22 20 13 7 31 8 57
2014 Full-time 14 47 23 7 9999 9 850
2014 Part-time 11 28 17 18 9999 27 64
2011 Full-time 17 43 24 5 9999 11 1025
2011 Part-time 13 15 20 13 9999 39 69
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 12 88 3994
2017 Part-time 7 93 207
2014 Full-time 11 89 3716
2014 Part-time 7 93 217

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Full-time 41 457
2017 Part-time 60 14
2014 Full-time 48 425
2014 Part-time 66 13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Full-time 64 457
2017 Part-time 71 14
2014 Full-time 60 425

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Full-time 10 457
2017 Part-time 0 14
2014 Full-time 7 425

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Part-time 0 14
2014 Full-time 0 425
2014 Part-time 0 13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Full-time 4 457
2014 Full-time 2 425

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Full-time 2 457
2017 Part-time 0 14
2014 Full-time 2 425

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 5 457
2017 Part-time 0 14
2014 Full-time 4 425

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Full-time 33 459
2017 Part-time 37 14
2014 Full-time 32 426

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Full-time 34 459
2017 Part-time 68 14
2014 Full-time 33 426

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Full-time 42 459
2017 Part-time 49 14
2014 Full-time 37 426

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Full-time 32 459
2017 Part-time 43 14
2014 Full-time 42 426

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Full-time 23 459
2017 Part-time 34 14
2014 Full-time 24 426

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Full-time 51 459
2017 Part-time 61 14
2014 Full-time 59 426
2014 Part-time 80 13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Full-time 24 459
2017 Part-time 37 14
2014 Full-time 33 426

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Part-time 0 14
2014 Full-time 2 426
2014 Part-time 0 13

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Full-time 9 459
2014 Full-time 8 426
2014 Part-time 36 13

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Full-time 9 459
2014 Full-time 11 426

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Full-time 42 459
2017 Part-time 66 14
2014 Full-time 43 426

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Full-time 21 459
2014 Full-time 23 426

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 11 459
2017 Part-time 0 14
2014 Full-time 13 426

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Full-time 56 458
2017 Part-time 58 14
2014 Full-time 52 425
2014 Part-time 40 13

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Full-time 27 458
2014 Full-time 30 425

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Full-time 9 458
2014 Full-time 9 425

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Full-time 13 458
2014 Full-time 10 425
2014 Part-time 0 13

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Full-time 7 458
2014 Full-time 11 425

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 4 458
2014 Full-time 3 425
2014 Part-time 0 13

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 458
2014 Full-time 14 425

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 9 458
2017 Part-time 0 14
2014 Full-time 13 425
2014 Part-time 0 13

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Full-time 26 458
2014 Full-time 26 425

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 438
2014 Full-time 14 411

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Full-time 25 438
2014 Full-time 19 411
2014 Part-time 41 13

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Full-time 8 438
2014 Full-time 12 411

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Full-time 10 438
2014 Full-time 10 411

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Full-time 13 438
2017 Part-time 0 11
2014 Full-time 12 411
2014 Part-time 0 13

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 10 438
2014 Full-time 11 411

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 17 438
2014 Full-time 16 411
2014 Part-time 0 13

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 438
2014 Full-time 9 411

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Full-time 9 438
2014 Full-time 10 411

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Full-time 27 438
2014 Full-time 23 411

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 10 438
2017 Part-time 0 11
2014 Full-time 9 411
2014 Part-time 0 13

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Full-time 44 438
2017 Part-time 53 11
2014 Full-time 43 411

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Full-time 1 438
2017 Part-time 0 11
2014 Part-time 0 13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Full-time 42 438
2017 Part-time 41 11
2014 Full-time 48 411

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Full-time 1 438
2017 Part-time 0 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 13 438
2014 Full-time 10 411

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 95 5 460
2017 Part-time 100 0 14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 21 18 15 4 3 29 8 64 12 3987
2017 Part-time 25 18 9 4 3 30 10 73 12 208
2014 Full-time 18 19 15 4 3 31 9 63 12 3721
2014 Part-time 18 14 14 2 1 36 15 65 6 219

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 38 33 12 3 2 10 1 80 7 3982
2017 Part-time 45 34 8 3 2 8 0 86 6 208
2014 Full-time 34 34 14 3 1 12 2 78 5 3720
2014 Part-time 33 32 10 3 1 16 4 82 5 218
2011 Full-time 44 36 9 3 2 5 0 85 5 4238
2011 Part-time 44 36 7 2 1 11 0 89 3 200
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 26 51 11 6 2 2 2 80 9 3994
2017 Part-time 18 36 15 10 4 6 10 65 17 208
2014 Full-time 23 54 12 5 1 2 3 80 7 3723
2014 Part-time 18 38 12 8 3 10 11 70 14 219
2011 Full-time 24 54 11 5 2 1 2 81 7 4245
2011 Part-time 23 41 9 5 2 5 14 80 9 199
2008 Full-time 25 50 11 7 3 2 2 79 10 4574
2008 Part-time 20 37 10 10 7 7 8 67 21 273

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 13 26 19 4 3 28 7 59 11 3986
2017 Part-time 9 18 19 5 3 30 17 51 15 209
2014 Full-time 10 25 22 6 3 26 9 53 13 3720
2014 Part-time 10 15 18 2 3 31 21 51 11 219
2011 Full-time 10 26 21 6 4 27 6 54 14 4232
2011 Part-time 13 18 19 4 2 23 23 55 9 200

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 46 30 8 1 1 11 2 88 3 3992
2017 Part-time 32 34 6 2 1 16 10 88 3 208
2014 Full-time 40 34 10 1 1 11 3 86 3 3722
2014 Part-time 37 24 8 2 0 16 14 87 3 219
2011 Full-time 39 33 11 2 1 11 3 84 4 4243
2011 Part-time 34 26 9 0 0 15 15 86 1 199
2008 Full-time 40 33 10 2 1 11 3 85 4 4573
2008 Part-time 36 28 6 2 0 19 8 88 4 273

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 39 31 10 2 1 14 2 84 4 3989
2017 Part-time 31 32 7 1 1 18 10 87 3 205
2014 Full-time 34 34 12 2 1 13 3 82 4 3719
2014 Part-time 30 29 7 1 0 19 14 87 2 218
2011 Full-time 34 33 13 3 1 13 2 80 5 4230
2011 Part-time 31 28 8 2 0 16 15 85 3 197
2008 Full-time 39 31 12 4 2 10 2 80 7 4571
2008 Part-time 41 24 6 2 1 15 10 87 5 273
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 6 94 3985
2017 Part-time 6 94 206
2014 Full-time 4 96 3717
2014 Part-time 5 95 219

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Full-time 33 225
2017 Part-time 54 13
2014 Full-time 37 165

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Full-time 80 225
2017 Part-time 84 13
2014 Full-time 77 165

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Full-time 7 225
2017 Part-time 0 13
2014 Full-time 3 165

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Full-time 0 225
2017 Part-time 0 13
2014 Full-time 0 165

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Full-time 4 225
2014 Full-time 5 165

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Full-time 2 225
2017 Part-time 0 13
2014 Full-time 5 165

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 7 225
2014 Full-time 10 165

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Full-time 20 223
2014 Full-time 20 165

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Full-time 22 223
2014 Full-time 19 165

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Full-time 9 223
2014 Full-time 7 165

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Full-time 3 223
2014 Full-time 4 165

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Full-time 25 223
2017 Part-time 0 13
2014 Full-time 22 165

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Full-time 30 223
2014 Full-time 21 165

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Part-time 0 13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Full-time 7 223
2017 Part-time 0 13
2014 Full-time 5 165

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Full-time 15 223
2017 Part-time 48 13
2014 Full-time 12 165

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Part-time 0 13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Full-time 19 223
2014 Full-time 18 165

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Full-time 0 223
2017 Part-time 0 13

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 18 223
2014 Full-time 32 165

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Full-time 31 224
2014 Full-time 31 165

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 224
2014 Full-time 19 165

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Full-time 4 224
2014 Full-time 6 165

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Full-time 10 224
2014 Full-time 10 165

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Full-time 3 224
2017 Part-time 0 13
2014 Full-time 5 165

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 3 224
2014 Full-time 4 165

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Full-time 7 224
2014 Full-time 10 165

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Full-time 6 224
2017 Part-time 0 13
2014 Full-time 12 165

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Full-time 57 224
2017 Part-time 57 13
2014 Full-time 48 165

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Full-time 4 220
2014 Full-time 5 158

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Full-time 14 220
2014 Full-time 12 158

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Full-time 4 220
2017 Part-time 0 12
2014 Full-time 6 158

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Part-time 0 12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Full-time 3 220
2017 Part-time 0 12
2014 Full-time 5 158

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 5 220
2014 Full-time 4 158

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 12 220
2017 Part-time 0 12
2014 Full-time 8 158

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Full-time 12 220
2014 Full-time 10 158

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Full-time 7 220
2014 Full-time 7 158

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Full-time 23 220
2017 Part-time 0 12
2014 Full-time 25 158

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 8 220
2017 Part-time 0 12
2014 Full-time 6 158

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Full-time 47 220
2014 Full-time 45 158

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Full-time 2 220
2017 Part-time 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Full-time 57 220
2017 Part-time 54 12
2014 Full-time 60 158

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Part-time 0 12

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 12 220
2017 Part-time 0 12
2014 Full-time 14 158

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 95 5 226
2017 Part-time 100 0 13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 22 17 15 2 2 35 8 68 7 3988
2017 Part-time 24 19 7 3 2 37 8 78 10 208
2014 Full-time 19 19 15 2 1 36 8 68 6 3719
2014 Part-time 20 19 9 1 0 42 10 80 2 219

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 40 31 11 2 1 12 2 83 4 3985
2017 Part-time 42 30 10 2 2 13 1 84 5 208
2014 Full-time 35 33 13 2 1 14 2 81 3 3719
2014 Part-time 36 35 6 1 0 19 2 90 2 219
2011 Full-time 46 35 9 2 1 7 0 87 3 4239
2011 Part-time 51 30 8 0 1 9 0 89 2 200
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 41 27 16 8 6 0 2 69 14 3987
2017 Part-time 27 32 18 11 10 0 3 60 22 208

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 21 30 26 13 8 0 1 52 22 3990
2017 Part-time 30 33 23 8 4 0 2 64 12 209

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 29 31 21 11 5 0 2 61 17 3976
2017 Part-time 39 30 15 7 4 0 6 73 11 207

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 25 26 23 14 8 1 3 53 23 3987
2017 Part-time 35 29 15 10 5 2 5 68 16 209

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 47 24 11 5 3 1 10 79 9 3982
2017 Part-time 55 19 7 3 1 0 15 86 6 207

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 33 32 20 9 6 0 1 65 15 3977
2017 Part-time 34 25 21 10 6 1 3 62 17 208

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 32 34 20 8 4 1 2 67 13 3975
2017 Part-time 35 35 16 8 3 1 3 72 11 208

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 26 35 21 11 5 1 1 63 16 3978
2017 Part-time 35 33 18 6 6 1 2 70 12 209

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 32 33 19 9 5 0 2 66 15 3976
2017 Part-time 38 33 17 7 2 0 3 73 9 208

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 34 34 18 8 4 1 2 69 13 3967
2017 Part-time 42 28 15 7 4 1 4 73 12 207

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 55 23 11 5 3 0 2 80 8 3984
2017 Part-time 53 22 13 6 3 0 3 77 9 208

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 76 11 4 2 3 1 4 91 5 3978
2017 Part-time 80 7 2 3 3 0 5 92 6 208

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 61 24 8 3 2 0 3 87 5 3983
2017 Part-time 66 18 7 5 1 0 3 88 6 209

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 63 18 8 4 4 0 3 84 8 3987
2017 Part-time 67 17 6 3 3 0 4 88 7 208

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 56 15 5 2 1 0 20 89 4 3973
2017 Part-time 60 12 3 0 0 1 25 96 1 205

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 71 14 4 1 1 0 9 93 2 3962
2017 Part-time 70 14 3 2 0 1 10 94 2 208

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 70 15 5 2 4 1 4 88 6 3983
2017 Part-time 56 15 7 7 6 0 8 78 15 209

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 51 29 11 4 2 0 2 82 7 3981
2017 Part-time 50 26 14 5 1 0 3 79 6 208

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 14 34 36 11 4 0 1 48 16 3995
2017 Part-time 20 36 32 8 5 0 1 56 12 209

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 6 16 38 26 13 0 1 39 23 3992
2017 Part-time 4 12 35 31 18 0 0 49 16 208

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 25 43 16 7 4 6 0 72 11 3992
2017 Part-time 25 46 14 5 3 6 1 77 9 209

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 25 42 16 9 5 3 0 69 14 3994
2017 Part-time 28 44 16 6 5 1 0 73 11 208
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 13 87 3984
2017 Part-time 17 83 209
2014 Full-time 10 90 3717
2014 Part-time 10 90 218

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 81 19 505
2017 Part-time 81 19 33
2014 Full-time 83 17 380
2014 Part-time 90 10 23

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 49 37 4 5 5 0 0 86 10 410
2017 Part-time 63 30 0 3 4 0 0 93 7 27
2014 Full-time 54 33 4 5 3 1 0 87 8 316
2014 Part-time 55 25 4 16 0 0 0 80 16 21
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 53 21 10 4 4 6 1 57 43 3999
2017 Part-time 35 28 17 9 6 4 1 36 64 209

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 17 1566
2017 Part-time 32 123

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 33 1566
2017 Part-time 42 123

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 14 1566
2017 Part-time 38 123

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Full-time 31 1566
2017 Part-time 13 123

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Full-time 6 1566
2017 Part-time 8 123

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Full-time 45 1566
2017 Part-time 27 123

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Full-time 13 63 12 6 2 4 1522
2017 Part-time 4 68 10 9 5 5 123

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 16 27 15 15 11 3 12 50 32 1591
2017 Part-time 27 23 15 16 10 2 8 55 29 125

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 8 15 14 14 17 5 25 33 46 1588
2017 Part-time 11 13 18 16 15 5 21 32 43 125
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