2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 28 49 6 12 5 0 0 77 17 2175
2017 Non-supervisor 33 45 5 11 5 0 0 78 17 6205
2014 Supervisor 33 47 6 10 4 0 0 80 14 2249
2014 Non-supervisor 33 46 6 10 4 0 0 79 15 6705
2011 Supervisor 37 46 5 9 3 0 0 83 12 2924
2011 Non-supervisor 37 45 5 10 3 0 0 83 12 7587
2008 Supervisor 40 45 4 8 3 0 0 85 10 2101
2008 Non-supervisor 39 46 5 7 3 0 0 85 10 5748

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 64 26 5 3 1 0 1 91 4 2167
2017 Non-supervisor 65 25 4 3 2 1 1 92 4 6195
2014 Supervisor 64 27 4 3 1 0 1 92 4 2247
2014 Non-supervisor 65 26 4 3 1 0 1 92 4 6704
2011 Supervisor 66 25 4 3 1 0 0 92 4 2925
2011 Non-supervisor 69 22 4 3 1 0 1 92 4 7588
2008 Supervisor 66 24 4 4 1 0 1 91 5 2098
2008 Non-supervisor 67 23 4 3 1 0 1 92 4 5747

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 55 25 7 9 3 0 1 81 13 2175
2017 Non-supervisor 59 25 6 7 3 0 1 84 10 6200
2014 Supervisor 53 26 7 9 3 0 1 80 13 2247
2014 Non-supervisor 56 25 7 7 3 0 1 82 11 6696
2011 Supervisor 56 23 6 10 4 0 1 79 14 2925
2011 Non-supervisor 58 23 7 8 3 0 1 82 11 7583
2008 Supervisor 53 25 6 11 4 0 1 79 15 2096
2008 Non-supervisor 58 23 6 8 4 0 1 81 12 5741

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 41 38 7 9 5 0 0 79 13 2171
2017 Non-supervisor 40 38 8 9 5 0 0 79 14 6203
2014 Supervisor 46 37 6 7 4 0 0 83 11 2248
2014 Non-supervisor 41 38 8 8 4 0 0 80 13 6700
2011 Supervisor 44 38 7 7 4 0 0 82 11 2921
2011 Non-supervisor 40 39 9 8 4 0 0 79 12 7564

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 31 41 11 11 5 0 0 73 17 2174
2017 Non-supervisor 25 38 13 14 9 0 0 64 23 6202
2014 Supervisor 28 38 12 13 8 0 0 67 22 2248
2014 Non-supervisor 24 38 13 15 9 0 0 63 24 6706
2011 Supervisor 36 41 11 8 4 0 0 77 12 2923
2011 Non-supervisor 28 42 13 11 5 0 1 70 17 7584
2008 Supervisor 33 43 12 9 3 0 0 76 12 2100
2008 Non-supervisor 27 42 13 11 5 0 1 70 17 5753

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 49 38 7 4 2 0 0 87 6 2173
2017 Non-supervisor 36 40 12 7 4 0 0 77 11 6200
2014 Supervisor 44 40 9 5 2 0 0 84 7 2249
2014 Non-supervisor 34 40 14 8 4 0 0 74 12 6702
2011 Supervisor 48 37 9 4 2 0 0 85 6 2919
2011 Non-supervisor 37 37 13 8 4 0 0 75 12 7579
2008 Supervisor 45 40 8 5 2 0 0 85 6 2101
2008 Non-supervisor 33 43 12 8 4 0 0 76 12 5751

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 55 35 4 3 2 0 0 91 5 2169
2017 Non-supervisor 43 39 9 6 3 0 0 82 9 6193
2014 Supervisor 51 38 6 3 2 0 0 89 5 2246
2014 Non-supervisor 40 39 10 7 4 0 0 80 10 6702
2011 Supervisor 53 38 5 3 1 0 0 92 4 2923
2011 Non-supervisor 41 39 9 6 4 0 0 81 10 7589
2008 Supervisor 51 41 5 2 1 0 0 92 3 2102
2008 Non-supervisor 41 43 8 5 3 0 0 83 8 5754

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 53 35 6 4 1 0 0 89 5 2168
2017 Non-supervisor 45 39 8 5 2 0 0 84 8 6185
2014 Supervisor 52 37 6 4 1 0 0 89 5 2246
2014 Non-supervisor 42 41 9 6 2 0 0 83 8 6700

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 42 35 9 8 5 0 0 78 13 2169
2017 Non-supervisor 43 34 11 7 4 0 1 78 11 6196
2014 Supervisor 33 37 13 10 6 0 1 71 16 2248
2014 Non-supervisor 36 35 13 8 5 1 1 73 14 6701
2011 Supervisor 35 37 12 10 5 0 1 73 15 2919
2011 Non-supervisor 38 36 12 7 4 1 1 76 12 7585

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 31 23 10 10 10 1 14 63 24 2171
2017 Non-supervisor 38 25 11 7 6 3 11 72 15 6192
2014 Supervisor 22 22 11 13 15 1 16 53 34 2249
2014 Non-supervisor 31 24 12 10 9 2 12 65 22 6705
2011 Supervisor 26 23 10 14 13 1 14 57 32 2920
2011 Non-supervisor 34 23 11 10 8 2 11 67 21 7586
2008 Supervisor 27 22 8 15 15 1 13 57 34 2099
2008 Non-supervisor 37 23 10 9 8 2 10 69 20 5744

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 39 44 8 6 3 0 0 83 9 2176
2017 Non-supervisor 30 45 12 8 5 0 0 75 13 6203
2014 Supervisor 33 47 9 7 4 0 0 80 11 2249
2014 Non-supervisor 27 45 14 10 5 0 0 71 15 6705
2011 Supervisor 39 43 9 6 3 0 0 81 9 2918
2011 Non-supervisor 31 41 15 8 5 0 0 72 13 7582
2008 Supervisor 40 42 10 6 2 0 0 82 8 2096
2008 Non-supervisor 32 42 13 8 5 0 0 75 13 5724

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 28 36 16 12 8 0 0 64 20 2174
2017 Non-supervisor 26 35 17 12 9 0 0 61 21 6201
2014 Supervisor 23 39 17 14 7 0 0 62 21 2248
2014 Non-supervisor 21 35 19 14 10 0 0 56 24 6704
2011 Supervisor 24 40 16 12 7 0 0 64 20 2921
2011 Non-supervisor 23 37 18 12 9 0 0 61 21 7592

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 28 43 13 11 6 0 0 71 16 2174
2017 Non-supervisor 28 42 14 10 6 0 0 70 16 6205

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 42 42 9 4 2 0 0 85 6 2170
2017 Non-supervisor 36 43 12 5 4 0 0 79 9 6202
2014 Supervisor 42 42 10 5 2 0 0 84 7 2247
2014 Non-supervisor 34 43 13 6 3 1 0 78 9 6701
2011 Supervisor 42 41 9 5 2 0 0 84 7 2921
2011 Non-supervisor 35 42 13 6 3 1 0 78 9 7590
2008 Supervisor 46 39 8 4 2 0 0 85 6 2098
2008 Non-supervisor 39 40 12 5 3 1 0 80 9 5745

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 33 37 13 9 7 0 0 71 17 2173
2017 Non-supervisor 27 37 16 11 9 0 0 64 20 6196

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 57 34 6 2 1 0 0 91 3 2171
2017 Non-supervisor 47 37 10 4 2 0 0 84 6 6192
2014 Supervisor 62 28 6 3 1 0 0 91 3 2248
2014 Non-supervisor 55 31 9 3 2 0 0 87 4 6701
2011 Supervisor 62 30 6 2 1 0 0 92 2 2922
2011 Non-supervisor 54 33 9 3 1 0 0 87 4 7591

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 38 40 10 7 4 0 0 78 12 2167
2017 Non-supervisor 25 39 16 12 8 0 1 64 20 6187
2014 Supervisor 31 44 9 10 5 0 0 75 16 2249
2014 Non-supervisor 18 40 16 15 10 0 1 59 25 6700
2011 Supervisor 38 41 9 8 3 0 0 79 11 2922
2011 Non-supervisor 25 40 16 11 7 0 0 66 18 7578

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 41 35 11 8 5 0 0 76 13 2168
2017 Non-supervisor 30 36 17 11 6 0 0 66 17 6190
2014 Supervisor 35 39 11 9 6 0 0 74 15 2249
2014 Non-supervisor 24 37 18 12 8 0 0 62 20 6703

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 35 38 12 10 5 0 0 73 14 2167
2017 Non-supervisor 30 38 14 11 6 0 0 69 17 6189
2014 Supervisor 32 40 14 10 5 0 0 71 15 2247
2014 Non-supervisor 27 40 16 11 6 0 0 67 17 6701
2011 Supervisor 34 42 12 8 3 0 0 77 11 2919
2011 Non-supervisor 34 41 13 8 3 0 0 76 11 7579

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 43 40 9 5 2 0 0 84 7 2162
2017 Non-supervisor 38 40 12 6 4 0 0 78 10 6182
2014 Supervisor 41 42 9 5 2 0 0 83 8 2246
2014 Non-supervisor 35 42 13 6 4 0 0 77 10 6696
2011 Supervisor 43 44 8 4 2 0 0 87 6 2922
2011 Non-supervisor 37 42 12 6 3 0 0 79 9 7589
2008 Supervisor 44 42 8 4 1 0 0 87 6 2099
2008 Non-supervisor 38 43 10 6 3 0 0 81 9 5748

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 20 34 22 14 9 0 1 55 23 2173
2017 Non-supervisor 40 36 14 6 3 0 1 77 9 6205
2014 Supervisor 24 33 23 12 7 0 0 57 20 2249
2014 Non-supervisor 42 34 15 5 3 0 1 77 8 6707
2011 Supervisor 20 33 23 15 9 0 0 53 24 2924
2011 Non-supervisor 39 35 16 6 4 0 1 75 9 7580
2008 Supervisor 15 31 27 17 10 0 0 46 27 2098
2008 Non-supervisor 33 37 18 8 4 0 0 70 12 5745

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 15 31 36 13 4 0 1 17 47 2170
2017 Non-supervisor 12 24 34 17 8 1 4 26 39 6170
2014 Supervisor 14 34 36 12 3 0 1 15 48 2248
2014 Non-supervisor 11 28 35 16 7 1 3 23 41 6691
2011 Supervisor 15 35 36 10 3 0 1 14 50 2917
2011 Non-supervisor 11 26 34 18 7 1 3 26 39 7563
2008 Supervisor 16 39 33 9 3 0 1 11 56 2098
2008 Non-supervisor 12 28 33 17 7 1 3 24 41 5747

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 14 24 34 19 7 1 1 26 40 2165
2017 Non-supervisor 12 20 28 19 12 4 5 35 35 6157
2014 Supervisor 13 26 34 19 6 1 1 26 40 2249
2014 Non-supervisor 11 21 29 21 10 4 4 34 35 6681
2011 Supervisor 13 26 33 18 8 1 1 26 40 2920
2011 Non-supervisor 10 20 29 21 13 4 5 37 32 7551
2008 Supervisor 16 28 30 18 6 1 1 24 45 2095
2008 Non-supervisor 12 21 28 20 11 4 4 34 36 5725

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 22 31 31 11 4 0 1 15 53 2169
2017 Non-supervisor 17 24 28 14 8 3 6 25 44 6160
2014 Supervisor 27 32 27 9 3 0 1 12 60 2244
2014 Non-supervisor 19 26 27 14 7 3 5 23 48 6688
2011 Supervisor 27 33 26 9 3 0 1 13 61 2917
2011 Non-supervisor 19 25 27 13 8 3 6 23 47 7557
2008 Supervisor 28 32 26 10 3 0 1 13 61 2093
2008 Non-supervisor 20 25 26 14 7 3 5 24 48 5724

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 14 26 39 17 4 0 1 21 39 2160
2017 Non-supervisor 10 17 31 24 12 1 4 38 29 6150
2014 Supervisor 14 28 39 14 3 0 1 18 42 2243
2014 Non-supervisor 9 19 34 23 10 1 3 35 30 6676
2011 Supervisor 16 31 35 13 3 0 1 17 48 2911
2011 Non-supervisor 9 20 34 22 10 1 3 34 30 7543
2008 Supervisor 18 31 35 13 3 0 0 16 49 2096
2008 Non-supervisor 11 20 33 22 10 1 3 33 33 5717

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 24 31 29 12 4 0 1 16 55 2166
2017 Non-supervisor 15 21 26 18 12 2 5 32 39 6153
2014 Supervisor 28 32 28 9 3 0 1 12 60 2246
2014 Non-supervisor 18 25 27 16 9 1 4 26 45 6687
2011 Supervisor 27 33 26 10 3 0 1 13 60 2922
2011 Non-supervisor 15 22 29 18 10 1 5 30 40 7557
2008 Supervisor 28 35 26 8 3 0 1 11 63 2094
2008 Non-supervisor 16 23 27 18 10 1 5 30 41 5725

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 16 25 30 20 7 1 2 28 42 2169
2017 Non-supervisor 13 18 25 20 13 4 6 37 36 6173
2014 Supervisor 12 22 32 23 8 1 2 32 35 2247
2014 Non-supervisor 11 18 25 22 14 4 6 40 32 6686
2011 Supervisor 13 24 31 21 8 1 2 30 38 2918
2011 Non-supervisor 10 18 25 23 14 3 6 41 31 7542
2008 Supervisor 19 27 30 17 5 1 2 22 47 2099
2008 Non-supervisor 13 22 26 19 11 4 5 33 38 5731

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 20 30 35 10 3 1 1 14 51 2172
2017 Non-supervisor 16 23 31 14 8 3 4 24 43 6167
2014 Supervisor 22 30 34 9 3 1 1 13 53 2248
2014 Non-supervisor 17 24 32 13 8 2 4 22 43 6694
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 65 22 5 5 2 0 1 88 7 2173
2017 Non-supervisor 66 19 5 4 2 1 3 88 6 6194
2014 Supervisor 67 19 5 5 3 0 2 88 7 2248
2014 Non-supervisor 66 19 5 4 3 0 3 88 7 6700
2011 Supervisor 64 20 6 7 3 0 2 85 9 2917
2011 Non-supervisor 65 18 6 5 3 0 3 86 8 7576
2008 Supervisor 62 20 5 7 3 0 3 85 11 2098
2008 Non-supervisor 62 17 5 6 4 0 6 84 10 5753

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 29 37 14 9 7 3 2 70 16 2174
2017 Non-supervisor 26 30 17 8 7 7 5 64 17 6191
2014 Supervisor 32 39 13 9 4 1 1 74 13 2248
2014 Non-supervisor 27 32 17 9 7 5 4 64 18 6705

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 51 32 7 6 5 0 0 83 10 2174
2017 Non-supervisor 43 32 10 8 6 1 0 76 14 6190
2014 Supervisor 50 33 7 6 3 0 0 83 9 2248
2014 Non-supervisor 40 32 11 9 6 1 0 74 15 6706

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 31 40 12 11 6 0 0 71 17 2174
2017 Non-supervisor 28 36 15 11 6 2 1 67 18 6191
2014 Supervisor 25 44 13 12 5 0 1 70 17 2248
2014 Non-supervisor 24 41 14 11 6 2 2 67 18 6703
2011 Supervisor 28 42 13 11 5 0 1 71 16 2923
2011 Non-supervisor 27 39 14 11 6 2 1 68 17 7589
2008 Supervisor 30 42 12 12 4 0 0 72 16 2096
2008 Non-supervisor 27 38 14 11 6 3 1 68 18 5752

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 36 35 12 9 6 2 0 72 15 2173
2017 Non-supervisor 23 27 16 11 9 12 2 58 23 6201
2014 Supervisor 36 33 13 9 5 2 1 72 15 2249
2014 Non-supervisor 22 28 17 11 9 10 2 57 23 6700
2011 Supervisor 40 31 12 8 5 2 1 74 14 2920
2011 Non-supervisor 26 28 16 11 9 9 1 60 22 7587
2008 Supervisor 40 35 12 7 5 1 0 76 12 2099
2008 Non-supervisor 26 29 15 11 8 10 1 62 22 5751

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 15 31 19 18 10 6 2 49 30 2176
2017 Non-supervisor 11 19 19 15 11 22 3 39 35 6204
2014 Supervisor 13 33 19 18 12 4 1 48 32 2248
2014 Non-supervisor 9 20 21 17 13 17 3 36 38 6699

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 43 40 8 6 3 0 0 83 9 2171
2017 Non-supervisor 44 39 8 6 3 0 0 83 9 6194
2014 Supervisor 43 44 6 5 2 0 0 86 8 2249
2014 Non-supervisor 41 41 9 6 3 0 0 82 9 6703
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 38 37 11 8 5 0 1 75 14 2174
2017 Non-supervisor 36 36 13 8 5 1 1 73 14 6203
2014 Supervisor 38 38 11 8 5 0 0 76 12 2248
2014 Non-supervisor 36 37 12 8 5 1 1 75 13 6704
2011 Supervisor 38 39 11 8 4 0 0 77 12 2919
2011 Non-supervisor 36 37 13 7 5 1 0 74 13 7597
2008 Supervisor 35 38 12 9 5 0 0 74 14 2101
2008 Non-supervisor 36 34 13 9 6 1 1 70 16 5754

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 44 32 10 7 5 1 1 78 12 2169
2017 Non-supervisor 44 32 11 6 4 3 1 79 10 6205
2014 Supervisor 42 34 12 7 4 1 0 77 11 2247
2014 Non-supervisor 42 32 12 6 4 3 1 77 10 6703
2011 Supervisor 45 32 12 6 4 1 0 78 10 2923
2011 Non-supervisor 42 32 13 6 4 3 0 77 10 7585
2008 Supervisor 41 35 11 6 5 2 0 78 11 2101
2008 Non-supervisor 42 30 13 7 5 3 1 74 13 5752

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 43 34 9 8 5 0 0 78 13 2172
2017 Non-supervisor 43 35 10 8 4 1 0 78 12 6202
2014 Supervisor 40 37 10 8 4 0 0 78 12 2248
2014 Non-supervisor 40 34 12 8 5 1 0 75 13 6702
2011 Supervisor 45 34 10 8 4 0 0 79 11 2918
2011 Non-supervisor 40 35 12 8 5 1 0 75 13 7587
2008 Supervisor 42 38 9 7 5 0 0 80 12 2100
2008 Non-supervisor 38 34 12 9 6 1 1 73 16 5748

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 78 14 3 2 1 0 1 93 3 2169
2017 Non-supervisor 79 14 3 1 1 0 2 94 3 6189
2014 Supervisor 78 13 4 2 1 0 1 93 3 2248
2014 Non-supervisor 76 15 3 1 2 0 2 94 3 6706
2011 Supervisor 79 12 4 3 1 0 1 92 4 2921
2011 Non-supervisor 77 13 3 2 2 0 2 93 4 7593
2008 Supervisor 77 11 3 3 2 0 3 91 5 2101
2008 Non-supervisor 78 10 3 2 2 0 4 93 5 5757

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 57 26 6 4 4 1 3 86 8 2169
2017 Non-supervisor 58 24 6 3 3 2 4 86 7 6197
2014 Supervisor 44 27 10 6 6 2 6 77 12 2249
2014 Non-supervisor 47 25 8 5 6 3 6 79 12 6706
2011 Supervisor 42 29 10 7 5 1 6 76 13 2926
2011 Non-supervisor 44 29 9 7 6 2 3 77 13 7591

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 57 26 7 4 5 0 0 84 9 2169
2017 Non-supervisor 56 26 8 5 3 1 0 84 8 6199

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 55 26 9 3 5 1 0 82 8 2172
2017 Non-supervisor 56 25 10 4 4 2 0 82 8 6202

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 52 27 9 6 6 0 0 79 12 2168
2017 Non-supervisor 51 28 10 6 5 0 0 80 10 6187
2014 Supervisor 47 32 10 6 5 0 0 80 10 2249
2014 Non-supervisor 46 31 11 6 5 1 0 78 11 6696
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 26 36 15 9 5 3 6 68 16 2173
2014 Supervisor 25 36 16 9 5 3 6 67 16 2249

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 28 39 14 10 7 3 0 69 17 2173
2017 Non-supervisor 25 33 18 8 6 10 0 65 15 6201
2014 Supervisor 28 38 15 9 5 5 0 70 15 2246
2014 Non-supervisor 23 34 18 8 5 12 0 65 15 6692
2011 Supervisor 28 35 17 10 5 5 0 66 16 2916
2011 Non-supervisor 23 31 20 8 6 11 1 61 16 7582

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 23 38 16 13 9 1 0 61 22 2172
2017 Non-supervisor 22 32 20 12 10 4 0 56 23 6201
2014 Supervisor 23 36 19 14 8 1 0 60 21 2245
2014 Non-supervisor 18 32 22 13 9 4 0 53 24 6693
2011 Supervisor 22 36 20 13 8 1 0 58 22 2920
2011 Non-supervisor 19 31 23 12 10 4 0 53 23 7569
2008 Supervisor 21 37 20 12 10 1 0 58 22 2102
2008 Non-supervisor 19 32 20 13 11 4 0 54 25 5747

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 15 36 20 17 10 2 0 52 27 2173
2017 Non-supervisor 17 28 22 15 11 7 0 48 28 6194
2014 Supervisor 14 34 22 18 9 2 0 49 28 2243
2014 Non-supervisor 13 28 25 16 10 7 0 44 28 6693
2011 Supervisor 10 36 24 18 8 3 0 48 27 2925
2011 Non-supervisor 12 32 24 16 9 8 0 48 27 7580
2008 Supervisor 8 37 21 20 11 3 0 46 33 2098
2008 Non-supervisor 10 30 22 18 11 9 0 44 31 5748

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 23 34 19 11 10 3 0 58 22 2174
2017 Non-supervisor 20 30 19 13 11 7 0 54 26 6204
2014 Supervisor 18 33 20 15 10 4 0 54 26 2244
2014 Non-supervisor 15 28 22 15 12 9 0 46 30 6691
2011 Supervisor 18 35 19 14 9 5 0 55 25 2925
2011 Non-supervisor 14 30 21 15 11 9 0 49 28 7582
2008 Supervisor 13 36 18 17 11 6 0 52 30 2101
2008 Non-supervisor 12 29 20 15 13 11 0 46 31 5751

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 17 40 17 15 10 1 0 57 26 2169
2017 Non-supervisor 17 33 20 15 11 4 0 52 27 6193
2014 Supervisor 15 39 19 16 10 1 0 54 27 2244
2014 Non-supervisor 14 33 21 17 12 3 0 48 30 6688
2011 Supervisor 15 41 18 17 8 1 0 56 25 2924
2011 Non-supervisor 15 36 20 16 10 3 0 53 26 7569
2008 Supervisor 16 41 17 18 8 1 0 57 26 2099
2008 Non-supervisor 14 36 18 18 10 3 0 52 29 5747
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 22 45 18 10 5 0 0 68 14 2170
2017 Non-supervisor 23 42 19 9 4 2 0 67 14 6197
2014 Supervisor 25 45 16 10 4 1 0 70 14 2247
2014 Non-supervisor 22 43 20 9 4 2 0 67 13 6697
2011 Supervisor 27 44 15 9 4 0 0 72 13 2912
2011 Non-supervisor 26 42 17 8 4 2 0 70 12 7581

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 34 46 12 4 2 2 0 82 6 2165
2017 Non-supervisor 31 43 14 4 2 5 0 78 7 6195
2014 Supervisor 37 45 11 4 1 2 0 84 5 2244
2014 Non-supervisor 32 44 12 4 1 5 1 81 5 6690
2011 Supervisor 34 43 14 4 1 3 0 80 5 2920
2011 Non-supervisor 32 41 15 4 2 5 1 78 6 7565

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 43 40 8 6 2 1 0 84 8 2163
2017 Non-supervisor 30 38 13 10 5 3 1 71 15 6184
2014 Supervisor 49 36 7 4 1 1 0 87 6 2241
2014 Non-supervisor 33 41 12 6 4 3 1 77 10 6688
2011 Supervisor 46 36 8 5 2 2 0 84 8 2922
2011 Non-supervisor 35 38 12 7 4 4 1 76 12 7567
2008 Supervisor 47 35 8 5 3 2 0 84 8 2099
2008 Non-supervisor 33 36 12 9 5 4 1 72 15 5751

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 27 36 19 9 5 3 1 66 14 2170
2017 Non-supervisor 18 31 23 12 7 7 2 54 21 6195
2014 Supervisor 30 38 18 8 3 2 1 70 11 2242
2014 Non-supervisor 18 32 24 11 7 7 2 54 19 6686
2011 Supervisor 23 39 21 9 4 4 1 65 13 2919
2011 Non-supervisor 14 31 26 12 7 8 2 50 21 7579

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 18 25 18 14 13 7 4 49 30 2163
2017 Non-supervisor 16 24 19 13 13 11 3 47 30 6193
2014 Supervisor 17 26 20 15 12 7 4 48 30 2244
2014 Non-supervisor 13 24 20 16 13 12 2 43 34 6677
2011 Supervisor 16 23 21 15 10 9 5 46 29 2920
2011 Non-supervisor 13 22 21 14 12 15 3 43 31 7575

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 56 26 8 6 2 0 2 84 8 2172
2017 Non-supervisor 56 25 7 4 2 2 4 86 7 6198
2014 Supervisor 54 27 9 5 2 1 2 83 8 2243
2014 Non-supervisor 54 26 8 4 2 1 4 84 7 6684

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 68 23 5 2 1 1 1 93 2 2174
2017 Non-supervisor 65 23 5 2 1 2 2 91 4 6205
2014 Supervisor 66 23 5 2 1 1 1 92 3 2243
2014 Non-supervisor 64 24 5 2 1 2 2 91 4 6684
2011 Supervisor 70 21 5 2 1 0 1 92 2 2921
2011 Non-supervisor 67 21 5 2 1 1 2 91 3 7587
2008 Supervisor 70 21 4 2 1 1 1 93 3 2100
2008 Non-supervisor 66 21 6 2 1 1 2 90 4 5748

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 29 38 15 11 6 1 0 68 17 2164
2017 Non-supervisor 25 33 17 12 8 3 1 61 21 6196
2014 Supervisor 22 34 16 16 10 1 0 57 26 2239
2014 Non-supervisor 19 32 18 16 12 3 1 53 29 6680
2011 Supervisor 26 38 16 13 6 1 0 65 19 2921
2011 Non-supervisor 23 35 18 12 9 2 1 59 22 7582
2008 Supervisor 22 42 17 12 6 0 0 65 18 2102
2008 Non-supervisor 20 38 18 13 9 2 0 59 22 5750

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 27 32 12 14 11 1 2 61 26 2172
2017 Non-supervisor 21 29 16 14 15 3 3 53 31 6199
2014 Supervisor 20 30 16 16 15 2 1 52 32 2244
2014 Non-supervisor 13 25 17 18 21 3 3 41 41 6684
2011 Supervisor 22 34 15 14 12 1 1 57 27 2922
2011 Non-supervisor 15 28 17 17 18 2 3 45 37 7585
2008 Supervisor 22 35 14 14 13 1 1 59 28 2098
2008 Non-supervisor 18 33 14 14 16 2 2 54 31 5743

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 26 41 18 8 5 2 0 68 13 2173
2017 Non-supervisor 19 35 23 10 7 6 1 57 18 6193

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 44 39 10 3 2 3 0 86 4 2176
2017 Non-supervisor 37 36 15 4 2 5 1 78 6 6189
2014 Supervisor 44 39 11 2 1 2 0 86 3 2241
2014 Non-supervisor 38 37 13 3 2 6 1 80 6 6677

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 43 41 10 3 2 1 0 85 5 2169
2017 Non-supervisor 38 40 12 4 2 3 0 81 7 6195
2014 Supervisor 41 41 11 4 2 1 0 83 6 2242
2014 Non-supervisor 36 39 14 5 3 3 0 78 8 6679
2011 Supervisor 34 43 13 5 2 2 0 79 7 2924
2011 Non-supervisor 29 41 17 5 4 4 0 73 9 7579

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 45 40 8 4 3 0 0 85 7 2173
2017 Non-supervisor 43 39 9 5 3 0 0 83 8 6194
2014 Supervisor 46 39 9 4 2 0 0 85 6 2242
2014 Non-supervisor 41 39 12 5 3 1 0 81 8 6672
2011 Supervisor 40 42 11 5 3 0 0 82 8 2919
2011 Non-supervisor 37 40 13 5 3 1 0 78 9 7569
2008 Supervisor 35 44 12 5 3 0 0 80 9 2097
2008 Non-supervisor 33 41 13 7 5 1 0 75 12 5752

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 31 36 18 9 6 1 0 67 15 2170
2017 Non-supervisor 32 33 18 9 7 1 0 66 16 6188
2014 Supervisor 26 39 17 11 6 1 0 65 17 2241
2014 Non-supervisor 23 38 20 10 7 1 0 62 18 6679
2011 Supervisor 25 38 20 11 5 1 0 64 16 2922
2011 Non-supervisor 24 37 21 10 6 1 0 62 17 7587

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 30 39 16 9 5 0 0 69 15 2170
2017 Non-supervisor 30 36 17 10 6 1 0 67 16 6194
2014 Supervisor 26 40 17 10 5 0 0 67 16 2240
2014 Non-supervisor 24 40 19 11 6 0 0 64 17 6678
2011 Supervisor 25 41 18 11 5 0 0 67 15 2921
2011 Non-supervisor 24 39 20 11 6 1 0 64 16 7566
2008 Supervisor 24 44 15 12 5 0 0 68 17 2095
2008 Non-supervisor 25 40 17 12 6 0 0 65 18 5751

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 29 26 22 11 8 3 0 57 20 2174
2017 Non-supervisor 28 27 19 11 9 5 1 58 22 6198
2014 Supervisor 26 28 22 14 8 3 0 55 22 2242
2014 Non-supervisor 24 27 20 13 10 5 1 54 24 6679
2011 Supervisor 27 28 20 13 8 4 1 57 22 2918
2011 Non-supervisor 25 26 20 12 10 5 1 55 23 7578
2008 Supervisor 26 31 19 13 7 3 1 59 21 2098
2008 Non-supervisor 25 29 18 13 10 5 1 57 23 5749
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Supervisor 34 36 31 2173
2017 Non-supervisor 26 41 33 6201
2014 Supervisor 34 34 32 2243
2014 Non-supervisor 27 39 34 6679
2011 Supervisor 33 37 30 2919
2011 Non-supervisor 29 39 32 7596

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Supervisor 22 29 38 4 1 6 736
2017 Non-supervisor 18 27 33 6 10 6 1588
2014 Supervisor 24 28 35 5 9999 8 771
2014 Non-supervisor 19 28 33 9 9999 12 1824
2011 Supervisor 24 31 31 6 9999 7 973
2011 Non-supervisor 19 29 33 6 9999 12 2227
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Supervisor 18 82 2173
2017 Non-supervisor 15 85 6199
2014 Supervisor 17 83 2239
2014 Non-supervisor 18 82 6669

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Supervisor 40 402
2017 Non-supervisor 51 942
2014 Supervisor 36 372
2014 Non-supervisor 48 1183

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Supervisor 59 402
2017 Non-supervisor 65 942
2014 Supervisor 58 372
2014 Non-supervisor 66 1183

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Supervisor 22 402
2017 Non-supervisor 3 942
2014 Supervisor 27 372
2014 Non-supervisor 3 1183

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Supervisor 8 402
2017 Non-supervisor 8 942
2014 Supervisor 11 372
2014 Non-supervisor 8 1183

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Supervisor 2 402
2017 Non-supervisor 5 942
2014 Supervisor 3 372
2014 Non-supervisor 4 1183

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 4 402
2017 Non-supervisor 3 942
2014 Supervisor 4 372
2014 Non-supervisor 3 1183

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Supervisor 47 402
2017 Non-supervisor 38 942
2014 Supervisor 52 372
2014 Non-supervisor 38 1182

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Supervisor 45 402
2017 Non-supervisor 43 942
2014 Supervisor 41 372
2014 Non-supervisor 45 1182

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Supervisor 45 402
2017 Non-supervisor 43 942
2014 Supervisor 42 372
2014 Non-supervisor 41 1182

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Supervisor 39 402
2017 Non-supervisor 41 942
2014 Supervisor 37 372
2014 Non-supervisor 42 1182

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Supervisor 38 402
2017 Non-supervisor 31 942
2014 Supervisor 28 372
2014 Non-supervisor 27 1182

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Supervisor 57 402
2017 Non-supervisor 57 942
2014 Supervisor 57 372
2014 Non-supervisor 57 1182

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Supervisor 37 402
2017 Non-supervisor 32 942
2014 Supervisor 39 372
2014 Non-supervisor 33 1182

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Supervisor 1 402
2017 Non-supervisor 2 942
2014 Non-supervisor 1 1182

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Supervisor 3 402
2017 Non-supervisor 8 942
2014 Supervisor 3 372
2014 Non-supervisor 6 1182

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Supervisor 12 402
2017 Non-supervisor 10 942
2014 Supervisor 14 372
2014 Non-supervisor 11 1182

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Supervisor 40 402
2017 Non-supervisor 47 942
2014 Supervisor 38 372
2014 Non-supervisor 46 1182

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Supervisor 30 402
2017 Non-supervisor 24 942
2014 Supervisor 33 372
2014 Non-supervisor 27 1182

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 14 402
2017 Non-supervisor 14 942
2014 Supervisor 14 372
2014 Non-supervisor 15 1182

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Supervisor 62 402
2017 Non-supervisor 52 943
2014 Supervisor 61 371
2014 Non-supervisor 50 1184

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Supervisor 35 402
2017 Non-supervisor 23 943
2014 Supervisor 38 371
2014 Non-supervisor 27 1184

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Supervisor 22 402
2017 Non-supervisor 9 943
2014 Supervisor 24 371
2014 Non-supervisor 11 1184

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Supervisor 15 402
2017 Non-supervisor 21 943
2014 Supervisor 11 371
2014 Non-supervisor 22 1184

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Supervisor 12 402
2017 Non-supervisor 8 943
2014 Supervisor 14 371
2014 Non-supervisor 10 1184

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Supervisor 5 402
2017 Non-supervisor 8 943
2014 Supervisor 5 371
2014 Non-supervisor 6 1184

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Supervisor 14 402
2017 Non-supervisor 10 943
2014 Supervisor 20 371
2014 Non-supervisor 18 1184

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 14 402
2017 Non-supervisor 11 943
2014 Supervisor 10 371
2014 Non-supervisor 12 1184

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Supervisor 17 402
2017 Non-supervisor 26 943
2014 Supervisor 17 371
2014 Non-supervisor 25 1184

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Supervisor 12 383
2017 Non-supervisor 13 871
2014 Supervisor 15 353
2014 Non-supervisor 12 1105

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Supervisor 17 383
2017 Non-supervisor 20 871
2014 Supervisor 15 353
2014 Non-supervisor 17 1105

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Supervisor 9 383
2017 Non-supervisor 13 871
2014 Supervisor 11 353
2014 Non-supervisor 11 1105

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Supervisor 7 383
2017 Non-supervisor 7 871
2014 Supervisor 8 353
2014 Non-supervisor 8 1105

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Supervisor 12 383
2017 Non-supervisor 10 871
2014 Supervisor 14 353
2014 Non-supervisor 10 1105

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Supervisor 13 383
2017 Non-supervisor 12 871
2014 Supervisor 14 353
2014 Non-supervisor 13 1105

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Supervisor 17 383
2017 Non-supervisor 18 871
2014 Supervisor 13 353
2014 Non-supervisor 15 1105

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Supervisor 5 383
2017 Non-supervisor 11 871
2014 Supervisor 4 353
2014 Non-supervisor 9 1105

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Supervisor 10 383
2017 Non-supervisor 13 871
2014 Supervisor 7 353
2014 Non-supervisor 14 1105

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Supervisor 23 383
2017 Non-supervisor 25 871
2014 Supervisor 24 353
2014 Non-supervisor 24 1105

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Supervisor 9 383
2017 Non-supervisor 10 871
2014 Supervisor 8 353
2014 Non-supervisor 9 1105

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Supervisor 40 383
2017 Non-supervisor 47 871
2014 Supervisor 44 353
2014 Non-supervisor 44 1105

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 2 871
2014 Supervisor 2 353
2014 Non-supervisor 2 1105

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Supervisor 48 383
2017 Non-supervisor 50 871
2014 Supervisor 52 353
2014 Non-supervisor 50 1105

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 383
2017 Non-supervisor 1 871

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 16 383
2017 Non-supervisor 12 871
2014 Supervisor 15 353
2014 Non-supervisor 13 1105

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Supervisor 95 5 402
2017 Non-supervisor 91 9 944

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 18 25 18 6 6 19 7 58 17 2175
2017 Non-supervisor 15 17 18 5 5 30 9 52 18 6200
2014 Supervisor 20 22 20 6 5 21 6 58 15 2242
2014 Non-supervisor 13 17 20 5 6 30 8 48 19 6682

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 31 36 16 5 5 6 1 72 11 2173
2017 Non-supervisor 27 32 17 5 4 14 2 69 11 6188
2014 Supervisor 31 35 18 5 3 8 1 72 9 2242
2014 Non-supervisor 22 30 20 5 4 16 2 63 12 6682
2011 Supervisor 32 41 15 4 2 5 0 77 7 2918
2011 Non-supervisor 28 35 17 5 3 11 1 71 9 7573
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 36 44 6 2 1 0 11 90 3 2175
2017 Non-supervisor 26 50 11 6 2 2 3 80 9 6202
2014 Supervisor 35 46 7 2 0 0 10 90 2 2238
2014 Non-supervisor 25 53 12 5 1 2 2 81 6 6679
2011 Supervisor 33 46 8 3 0 0 10 88 4 2915
2011 Non-supervisor 23 54 12 6 2 1 2 79 8 7568
2008 Supervisor 35 45 7 2 1 0 10 89 3 2102
2008 Non-supervisor 23 50 13 7 3 1 3 76 10 5754

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 14 27 20 5 3 19 12 58 12 2171
2017 Non-supervisor 11 24 22 7 5 23 8 51 17 6189
2014 Supervisor 13 24 23 6 3 17 13 53 14 2238
2014 Non-supervisor 9 23 25 8 5 22 8 46 19 6679
2011 Supervisor 13 27 25 7 3 15 10 54 14 2915
2011 Non-supervisor 9 25 23 8 4 22 7 49 18 7566

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 44 29 8 2 1 4 11 86 5 2175
2017 Non-supervisor 41 34 10 2 1 8 3 85 4 6199
2014 Supervisor 40 34 9 2 1 3 11 86 4 2239
2014 Non-supervisor 37 37 12 3 1 7 2 82 5 6682
2011 Supervisor 43 32 9 2 1 3 10 86 4 2918
2011 Non-supervisor 38 36 11 3 2 8 2 82 5 7569
2008 Supervisor 41 34 8 3 1 3 10 87 4 2101
2008 Non-supervisor 35 37 11 3 1 9 3 82 5 5758

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 39 32 9 3 2 5 10 83 6 2166
2017 Non-supervisor 32 34 13 4 2 11 3 78 7 6193
2014 Supervisor 34 34 11 4 2 5 11 80 7 2238
2014 Non-supervisor 28 36 15 4 3 12 2 74 8 6674
2011 Supervisor 38 33 11 4 2 5 9 81 7 2913
2011 Non-supervisor 30 35 15 4 2 11 2 76 7 7554
2008 Supervisor 36 35 11 4 2 3 9 80 7 2102
2008 Non-supervisor 31 37 13 5 3 9 3 76 9 5755
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Supervisor 7 93 2168
2017 Non-supervisor 7 93 6185
2014 Supervisor 5 95 2233
2014 Non-supervisor 7 93 6669

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Supervisor 34 144
2017 Non-supervisor 35 459
2014 Supervisor 28 118
2014 Non-supervisor 37 477

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Supervisor 82 144
2017 Non-supervisor 80 459
2014 Supervisor 85 118
2014 Non-supervisor 84 477

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Supervisor 13 144
2017 Non-supervisor 2 459
2014 Supervisor 10 118
2014 Non-supervisor 2 477

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Supervisor 10 144
2017 Non-supervisor 8 459
2014 Supervisor 9 118
2014 Non-supervisor 11 477

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Supervisor 4 144
2017 Non-supervisor 5 459
2014 Non-supervisor 4 477

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 8 144
2017 Non-supervisor 8 459
2014 Supervisor 4 118
2014 Non-supervisor 9 477

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Supervisor 18 143
2017 Non-supervisor 15 456
2014 Supervisor 20 118
2014 Non-supervisor 15 478

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Supervisor 21 143
2017 Non-supervisor 16 456
2014 Supervisor 17 118
2014 Non-supervisor 17 478

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Supervisor 13 143
2017 Non-supervisor 7 456
2014 Supervisor 10 118
2014 Non-supervisor 8 478

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Supervisor 5 143
2017 Non-supervisor 4 456
2014 Non-supervisor 5 478

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Supervisor 32 143
2017 Non-supervisor 26 456
2014 Supervisor 37 118
2014 Non-supervisor 25 478

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Supervisor 34 143
2017 Non-supervisor 21 456
2014 Supervisor 20 118
2014 Non-supervisor 18 478

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Supervisor 5 143
2017 Non-supervisor 2 456
2014 Non-supervisor 2 478

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Supervisor 8 143
2017 Non-supervisor 6 456
2014 Supervisor 4 118
2014 Non-supervisor 4 478

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Supervisor 13 143
2017 Non-supervisor 15 456
2014 Supervisor 15 118
2014 Non-supervisor 13 478

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Supervisor 6 143
2017 Non-supervisor 18 456
2014 Supervisor 12 118
2014 Non-supervisor 18 478

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 143
2014 Supervisor 0 118

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 25 143
2017 Non-supervisor 26 456
2014 Supervisor 35 118
2014 Non-supervisor 40 478

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Supervisor 39 143
2017 Non-supervisor 28 459
2014 Supervisor 33 118
2014 Non-supervisor 29 477

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Supervisor 17 143
2017 Non-supervisor 15 459
2014 Supervisor 18 118
2014 Non-supervisor 15 477

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Supervisor 9 143
2017 Non-supervisor 8 459
2014 Supervisor 15 118
2014 Non-supervisor 9 477

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Supervisor 6 143
2017 Non-supervisor 19 459
2014 Supervisor 14 118
2014 Non-supervisor 22 477

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 7 459
2014 Supervisor 7 118
2014 Non-supervisor 6 477

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 7 459
2014 Supervisor 5 118
2014 Non-supervisor 8 477

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Supervisor 11 143
2017 Non-supervisor 6 459
2014 Supervisor 6 118
2014 Non-supervisor 9 477

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 8 143
2017 Non-supervisor 7 459
2014 Supervisor 9 118
2014 Non-supervisor 13 477

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Supervisor 43 143
2017 Non-supervisor 50 459
2014 Supervisor 48 118
2014 Non-supervisor 46 477

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Supervisor 4 140
2017 Non-supervisor 7 430
2014 Supervisor 5 111
2014 Non-supervisor 4 436

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Supervisor 13 140
2017 Non-supervisor 12 430
2014 Supervisor 15 111
2014 Non-supervisor 13 436

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Supervisor 3 140
2017 Non-supervisor 7 430
2014 Non-supervisor 4 436

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Supervisor 3 140
2017 Non-supervisor 3 430
2014 Non-supervisor 2 436

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 3 430
2014 Non-supervisor 2 436

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Supervisor 4 140
2017 Non-supervisor 6 430
2014 Supervisor 7 111
2014 Non-supervisor 8 436

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Supervisor 17 140
2017 Non-supervisor 11 430
2014 Supervisor 15 111
2014 Non-supervisor 10 436

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Supervisor 8 140
2017 Non-supervisor 11 430
2014 Supervisor 8 111
2014 Non-supervisor 7 436

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Supervisor 6 140
2017 Non-supervisor 9 430
2014 Supervisor 7 111
2014 Non-supervisor 11 436

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Supervisor 27 140
2017 Non-supervisor 24 430
2014 Supervisor 16 111
2014 Non-supervisor 20 436

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Supervisor 9 140
2017 Non-supervisor 8 430
2014 Supervisor 10 111
2014 Non-supervisor 10 436

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Supervisor 48 140
2017 Non-supervisor 42 430
2014 Supervisor 41 111
2014 Non-supervisor 43 436

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 2 430
2014 Supervisor 4 111
2014 Non-supervisor 2 436

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Supervisor 64 140
2017 Non-supervisor 58 430
2014 Supervisor 68 111
2014 Non-supervisor 62 436

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 140
2017 Non-supervisor 2 430

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 14 140
2017 Non-supervisor 13 430
2014 Supervisor 14 111
2014 Non-supervisor 16 436

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Supervisor 92 8 143
2017 Non-supervisor 90 10 460

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 20 23 19 2 3 27 7 64 7 2169
2017 Non-supervisor 16 18 18 2 3 35 8 59 9 6202
2014 Supervisor 21 19 21 2 2 28 7 62 6 2240
2014 Non-supervisor 13 17 20 2 3 36 8 54 10 6677

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 35 34 14 3 2 9 1 78 6 2169
2017 Non-supervisor 29 32 15 3 2 16 2 75 6 6195
2014 Supervisor 34 34 16 2 1 11 1 77 4 2240
2014 Non-supervisor 24 31 19 3 3 19 2 69 7 6680
2011 Supervisor 39 39 13 2 1 6 0 83 3 2914
2011 Non-supervisor 32 37 15 3 2 12 0 78 5 7556
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 18 21 21 17 21 0 2 40 38 2171
2017 Non-supervisor 19 23 20 15 20 0 3 43 36 6192

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 9 23 28 22 18 0 0 32 40 2171
2017 Non-supervisor 19 25 27 15 11 0 1 45 27 6198

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 11 28 28 18 15 0 1 38 33 2168
2017 Non-supervisor 23 27 23 13 9 1 3 52 24 6190

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 10 21 26 23 19 0 1 32 42 2173
2017 Non-supervisor 21 23 21 17 14 1 3 46 32 6188

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 27 29 20 11 9 0 4 59 20 2169
2017 Non-supervisor 43 23 13 5 5 1 10 74 11 6174

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 22 31 26 12 8 0 0 53 21 2164
2017 Non-supervisor 32 30 21 9 6 0 1 63 16 6185

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 21 37 23 11 7 0 1 58 18 2166
2017 Non-supervisor 28 31 21 10 6 1 2 61 17 6170

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 13 31 25 18 12 0 0 44 30 2165
2017 Non-supervisor 23 29 23 13 9 1 2 53 23 6183

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 21 32 22 14 10 0 1 54 24 2162
2017 Non-supervisor 28 30 20 13 7 1 2 59 20 6188

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 20 27 26 15 12 0 0 47 27 2155
2017 Non-supervisor 26 29 20 13 8 1 2 57 22 6176

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 57 23 11 5 3 0 1 81 8 2167
2017 Non-supervisor 54 23 12 5 3 0 3 80 8 6188

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 70 13 6 4 4 0 3 86 8 2173
2017 Non-supervisor 70 12 6 3 3 1 5 87 7 6185

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 55 27 10 4 3 0 2 83 6 2166
2017 Non-supervisor 58 24 8 4 2 0 4 85 6 6189

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 58 20 9 5 5 0 2 80 11 2169
2017 Non-supervisor 62 17 8 5 4 1 3 82 9 6194

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 47 30 14 5 3 0 2 78 8 2168
2017 Non-supervisor 59 6 2 1 1 0 31 95 2 6188

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 63 21 9 3 1 0 3 87 4 2158
2017 Non-supervisor 64 16 6 3 1 1 9 89 4 6155

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 76 12 4 2 2 0 3 91 4 2170
2017 Non-supervisor 61 16 8 4 4 1 5 82 9 6196

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 56 26 11 4 1 0 2 84 5 2166
2017 Non-supervisor 49 28 13 4 2 0 4 80 7 6188

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 6 24 43 19 9 0 0 30 27 2174
2017 Non-supervisor 13 29 37 14 6 0 0 42 20 6201

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 11 24 42 17 5 0 0 23 35 2167
2017 Non-supervisor 8 19 37 23 12 0 1 35 27 6181

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 29 43 16 7 3 2 0 74 10 2167
2017 Non-supervisor 23 40 18 8 5 6 0 67 14 6195

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 16 42 19 14 8 1 0 58 23 2173
2017 Non-supervisor 17 39 19 13 9 2 0 57 23 6199
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Supervisor 13 87 2170
2017 Non-supervisor 16 84 6197
2014 Supervisor 12 88 2235
2014 Non-supervisor 16 84 6658

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Supervisor 79 21 274
2017 Non-supervisor 78 22 1041
2014 Supervisor 79 21 258
2014 Non-supervisor 81 19 1047

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 48 39 4 7 1 0 0 87 8 218
2017 Non-supervisor 44 38 7 7 4 0 0 82 11 813
2014 Supervisor 65 22 5 5 1 0 1 88 6 203
2014 Non-supervisor 50 32 7 7 3 1 1 83 10 842
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 25 28 21 12 12 1 0 26 74 2174
2017 Non-supervisor 30 23 20 11 13 2 1 31 69 6207

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Supervisor 16 1565
2017 Non-supervisor 23 4091

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Supervisor 37 1565
2017 Non-supervisor 35 4091

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Supervisor 14 1565
2017 Non-supervisor 22 4091

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Supervisor 63 1565
2017 Non-supervisor 45 4091

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Supervisor 5 1565
2017 Non-supervisor 7 4091

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 39 1565
2017 Non-supervisor 41 4091

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Supervisor 7 42 20 11 5 14 1545
2017 Non-supervisor 7 47 18 10 4 13 3985

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 8 19 15 18 29 1 9 30 53 1567
2017 Non-supervisor 11 22 15 17 24 2 9 37 46 4122

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 3 9 12 17 48 3 9 13 73 1570
2017 Non-supervisor 5 10 12 17 44 3 9 18 69 4124
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