2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 37 44 5 10 4 0 0 81 14 1135
2017 Non-visible minority 31 47 5 12 5 0 0 78 17 7194
2014 Visible minority 39 43 6 9 4 0 0 82 12 1145
2014 Non-visible minority 32 47 6 11 4 0 0 79 15 7725
2011 Visible minority 39 46 5 9 2 0 0 84 10 1382
2011 Non-visible minority 37 46 5 9 3 0 0 83 13 9056
2008 Visible minority 38 48 5 7 3 0 0 86 9 862
2008 Non-visible minority 39 45 5 8 3 0 0 85 10 6960

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 68 23 4 3 2 0 1 92 4 1135
2017 Non-visible minority 64 26 4 3 1 0 1 91 4 7175
2014 Visible minority 67 25 4 2 2 0 0 92 4 1144
2014 Non-visible minority 64 27 4 3 1 0 1 92 4 7723
2011 Visible minority 70 22 4 2 1 0 0 92 4 1383
2011 Non-visible minority 68 23 4 3 1 0 1 92 4 9055
2008 Visible minority 70 22 4 2 1 0 1 93 4 861
2008 Non-visible minority 67 24 4 3 1 0 1 91 4 6957

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 67 22 4 4 3 0 1 90 6 1137
2017 Non-visible minority 57 25 6 8 3 0 1 83 11 7186
2014 Visible minority 63 21 6 6 3 0 1 85 9 1144
2014 Non-visible minority 54 26 7 8 3 0 1 81 12 7715
2011 Visible minority 64 22 5 6 2 0 1 86 8 1383
2011 Non-visible minority 56 23 7 9 4 0 1 80 13 9052
2008 Visible minority 64 21 5 5 3 0 1 87 8 861
2008 Non-visible minority 56 24 6 9 4 0 1 80 14 6950

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 43 37 7 7 5 0 0 81 12 1137
2017 Non-visible minority 40 38 8 9 5 0 0 79 14 7185
2014 Visible minority 44 38 7 7 3 0 0 82 11 1145
2014 Non-visible minority 42 38 7 8 4 0 0 80 13 7719
2011 Visible minority 40 39 10 7 4 0 0 79 11 1379
2011 Non-visible minority 41 39 8 8 4 0 0 80 12 9032

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 40 11 12 9 0 0 67 22 1138
2017 Non-visible minority 27 39 12 14 8 0 0 66 22 7186
2014 Visible minority 26 39 14 12 9 0 0 65 21 1145
2014 Non-visible minority 25 38 13 15 9 0 0 64 24 7725
2011 Visible minority 30 39 14 10 6 0 1 69 16 1384
2011 Non-visible minority 30 42 12 11 5 0 1 72 15 9048
2008 Visible minority 26 42 14 10 6 0 1 69 17 863
2008 Non-visible minority 29 42 13 10 5 0 1 72 15 6961

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 35 41 12 8 5 0 0 75 13 1138
2017 Non-visible minority 40 40 11 6 3 0 0 80 10 7183
2014 Visible minority 32 39 16 7 6 0 0 71 13 1142
2014 Non-visible minority 37 40 12 7 4 0 0 77 11 7725
2011 Visible minority 36 36 14 9 6 0 0 72 15 1382
2011 Non-visible minority 41 37 12 7 3 0 0 79 10 9042
2008 Visible minority 31 41 12 9 7 0 0 73 16 861
2008 Non-visible minority 37 42 11 7 3 0 0 79 10 6964

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 39 39 10 7 5 0 0 78 12 1138
2017 Non-visible minority 47 38 7 5 3 0 0 85 8 7172
2014 Visible minority 37 38 12 8 6 0 0 75 13 1145
2014 Non-visible minority 44 39 8 5 3 0 0 83 8 7719
2011 Visible minority 37 39 10 8 5 0 0 77 13 1385
2011 Non-visible minority 46 39 8 5 3 0 0 85 8 9053
2008 Visible minority 36 43 9 6 6 0 0 79 12 863
2008 Non-visible minority 44 42 7 4 2 0 0 86 7 6964

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 43 38 9 7 3 0 0 81 9 1136
2017 Non-visible minority 48 38 7 5 2 0 0 86 7 7165
2014 Visible minority 41 41 9 5 2 0 0 83 8 1144
2014 Non-visible minority 45 40 8 5 2 0 0 85 7 7718

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 43 34 11 8 4 0 0 77 12 1138
2017 Non-visible minority 43 35 10 7 4 0 1 78 11 7176
2014 Visible minority 36 36 13 8 5 0 1 73 14 1144
2014 Non-visible minority 36 36 13 9 5 0 1 73 14 7721
2011 Visible minority 36 37 12 8 6 1 1 74 14 1385
2011 Non-visible minority 38 37 12 8 4 0 1 76 12 9045

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 31 23 15 9 7 3 12 64 18 1137
2017 Non-visible minority 37 24 10 8 7 2 11 71 17 7174
2014 Visible minority 25 23 14 10 11 3 14 58 25 1144
2014 Non-visible minority 30 24 11 11 11 1 13 62 25 7726
2011 Visible minority 26 23 12 11 11 3 13 59 26 1384
2011 Non-visible minority 33 23 10 11 10 2 12 65 23 9049
2008 Visible minority 26 22 14 10 12 3 13 56 26 863
2008 Non-visible minority 35 23 9 11 10 2 11 67 23 6953

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 32 42 13 8 6 0 0 74 13 1136
2017 Non-visible minority 32 45 11 8 4 0 0 77 12 7192
2014 Visible minority 29 41 13 9 7 0 0 71 16 1144
2014 Non-visible minority 28 46 12 9 5 0 0 74 14 7726
2011 Visible minority 31 41 14 8 6 0 0 72 14 1384
2011 Non-visible minority 34 41 13 8 4 0 0 75 12 9041
2008 Visible minority 31 42 13 9 6 0 0 73 15 859
2008 Non-visible minority 35 42 12 7 4 0 0 77 11 6935

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 32 17 13 10 0 0 60 23 1136
2017 Non-visible minority 26 36 17 12 8 0 0 62 21 7187
2014 Visible minority 20 36 20 14 10 0 0 56 24 1143
2014 Non-visible minority 22 36 18 14 9 0 0 58 23 7725
2011 Visible minority 22 36 18 13 10 0 0 58 23 1383
2011 Non-visible minority 23 38 17 12 8 0 0 62 20 9055

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 31 40 13 8 6 0 0 72 15 1136
2017 Non-visible minority 28 43 13 11 6 0 0 70 16 7191

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 43 40 11 4 3 0 0 83 7 1138
2017 Non-visible minority 37 43 11 5 3 0 0 80 9 7183
2014 Visible minority 41 39 12 4 3 1 0 81 7 1144
2014 Non-visible minority 35 43 12 6 3 1 0 79 9 7720
2011 Visible minority 42 40 10 4 3 1 0 83 7 1381
2011 Non-visible minority 36 42 12 6 3 1 0 79 9 9055
2008 Visible minority 44 39 8 5 3 1 0 84 8 862
2008 Non-visible minority 40 40 11 5 3 1 0 81 8 6954

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 31 35 14 10 9 1 0 67 19 1136
2017 Non-visible minority 28 37 15 10 8 0 0 66 19 7181

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 50 35 9 3 2 0 0 86 5 1134
2017 Non-visible minority 49 36 9 3 2 0 0 86 5 7178
2014 Visible minority 57 29 10 2 2 0 0 86 4 1145
2014 Non-visible minority 57 31 8 3 1 0 0 88 4 7720
2011 Visible minority 56 30 10 3 2 0 0 86 4 1384
2011 Non-visible minority 56 33 8 2 1 0 0 89 3 9055

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 26 43 15 10 6 0 0 69 15 1134
2017 Non-visible minority 28 38 14 11 7 0 1 67 18 7171
2014 Visible minority 21 42 17 11 8 0 0 64 19 1142
2014 Non-visible minority 22 41 14 14 9 0 0 63 23 7723
2011 Visible minority 29 38 17 10 6 0 0 67 15 1384
2011 Non-visible minority 29 41 14 10 6 0 0 70 16 9043

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 37 18 9 6 1 1 67 15 1135
2017 Non-visible minority 33 35 15 10 6 0 0 69 16 7172
2014 Visible minority 26 38 20 8 8 0 1 64 16 1144
2014 Non-visible minority 27 38 16 11 7 0 0 65 19 7724

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 31 40 15 8 6 0 0 71 14 1135
2017 Non-visible minority 32 38 14 11 6 0 0 70 17 7170
2014 Visible minority 27 41 17 8 6 0 0 69 14 1145
2014 Non-visible minority 28 40 15 11 6 0 0 68 17 7719
2011 Visible minority 33 42 14 7 4 0 0 76 10 1381
2011 Non-visible minority 34 42 13 8 3 0 0 76 11 9045

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 39 39 12 6 5 0 0 78 10 1133
2017 Non-visible minority 39 40 11 6 3 0 0 80 9 7161
2014 Visible minority 36 41 13 5 4 1 0 77 9 1144
2014 Non-visible minority 37 42 12 6 3 0 0 78 9 7714
2011 Visible minority 35 42 12 6 4 0 0 77 10 1383
2011 Non-visible minority 39 42 10 6 3 0 0 82 8 9054
2008 Visible minority 37 40 12 7 4 0 0 78 11 862
2008 Non-visible minority 40 43 9 5 2 0 0 83 8 6958

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 36 39 14 7 3 0 1 76 10 1138
2017 Non-visible minority 35 35 16 8 5 0 1 71 13 7188
2014 Visible minority 37 41 15 5 3 0 0 78 8 1145
2014 Non-visible minority 38 33 17 7 4 0 1 71 12 7727
2011 Visible minority 34 39 17 6 3 0 0 74 9 1382
2011 Non-visible minority 34 34 18 9 5 0 1 68 14 9049
2008 Visible minority 29 39 19 8 4 0 0 69 12 859
2008 Non-visible minority 28 35 20 10 6 0 0 63 17 6957

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 13 24 34 16 5 2 5 23 40 1127
2017 Non-visible minority 13 26 34 16 7 1 3 24 41 7161
2014 Visible minority 14 26 35 14 6 1 4 21 42 1143
2014 Non-visible minority 11 30 35 15 6 1 2 21 43 7713
2011 Visible minority 13 25 36 17 5 1 4 23 39 1376
2011 Non-visible minority 12 29 34 16 6 1 2 22 43 9031
2008 Visible minority 14 27 33 15 6 1 3 22 43 859
2008 Non-visible minority 13 31 33 15 6 1 2 21 45 6959

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 11 17 27 23 11 5 6 38 31 1121
2017 Non-visible minority 13 22 30 18 11 3 4 32 37 7149
2014 Visible minority 12 17 29 22 10 5 6 35 33 1141
2014 Non-visible minority 12 23 31 20 9 3 3 31 37 7707
2011 Visible minority 9 20 28 20 12 5 7 36 32 1375
2011 Non-visible minority 11 21 30 20 12 3 3 34 34 9022
2008 Visible minority 13 20 27 21 11 4 4 35 36 856
2008 Non-visible minority 13 23 29 19 10 3 3 31 39 6938

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 18 24 29 14 6 3 5 22 46 1125
2017 Non-visible minority 18 26 29 13 7 2 5 22 46 7152
2014 Visible minority 21 25 28 12 6 3 5 20 49 1140
2014 Non-visible minority 21 27 27 13 6 2 4 20 51 7711
2011 Visible minority 19 25 27 13 6 2 6 22 49 1377
2011 Non-visible minority 21 27 27 12 7 2 4 20 52 9021
2008 Visible minority 22 24 27 13 6 3 5 20 50 855
2008 Non-visible minority 22 27 25 13 6 2 4 21 52 6936

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 10 16 34 22 12 2 5 36 28 1124
2017 Non-visible minority 11 20 33 22 10 1 3 34 32 7134
2014 Visible minority 10 17 33 24 11 1 4 37 28 1140
2014 Non-visible minority 11 22 36 20 8 1 2 30 33 7696
2011 Visible minority 8 17 36 23 11 1 4 36 27 1376
2011 Non-visible minority 12 24 35 19 8 1 2 28 36 9004
2008 Visible minority 11 19 33 24 9 2 3 34 31 852
2008 Non-visible minority 13 24 33 20 8 1 2 28 38 6935

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 16 23 25 18 10 1 6 30 42 1121
2017 Non-visible minority 17 24 27 17 10 2 4 28 43 7147
2014 Visible minority 18 24 27 17 9 1 5 27 44 1140
2014 Non-visible minority 21 27 27 14 7 1 3 22 50 7710
2011 Visible minority 16 23 28 19 8 1 5 29 42 1377
2011 Non-visible minority 19 25 28 15 8 1 3 24 46 9028
2008 Visible minority 16 24 27 18 10 2 4 29 42 854
2008 Non-visible minority 19 26 27 15 8 1 3 24 47 6939

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 14 18 25 20 11 4 8 36 36 1128
2017 Non-visible minority 14 20 26 20 12 3 5 34 38 7162
2014 Visible minority 12 16 27 22 12 5 7 39 31 1138
2014 Non-visible minority 11 19 27 23 13 3 5 38 33 7713
2011 Visible minority 9 18 27 21 11 6 7 37 32 1368
2011 Non-visible minority 11 20 27 23 13 2 5 38 33 9018
2008 Visible minority 14 19 27 18 9 6 6 31 38 854
2008 Non-visible minority 15 23 27 19 9 3 5 30 41 6950

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 17 20 32 16 6 3 6 24 41 1126
2017 Non-visible minority 17 26 32 12 8 2 3 21 45 7161
2014 Visible minority 18 20 33 15 8 3 5 24 41 1143
2014 Non-visible minority 18 26 32 12 7 2 3 19 47 7716
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 69 19 4 4 2 0 2 90 6 1136
2017 Non-visible minority 65 20 5 4 2 0 2 88 7 7180
2014 Visible minority 68 20 5 3 1 0 2 90 5 1144
2014 Non-visible minority 66 19 5 4 3 0 3 88 7 7720
2011 Visible minority 66 20 5 5 2 1 2 89 7 1382
2011 Non-visible minority 65 19 6 6 3 0 2 86 9 9038
2008 Visible minority 62 19 6 3 3 0 6 87 7 863
2008 Non-visible minority 62 18 5 6 4 0 5 84 11 6959

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 28 30 16 8 8 5 5 65 17 1137
2017 Non-visible minority 27 32 16 9 6 6 4 65 17 7176
2014 Visible minority 29 31 16 8 8 4 3 66 17 1145
2014 Non-visible minority 28 34 16 9 6 4 3 67 16 7724

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 43 31 10 7 7 1 0 75 14 1134
2017 Non-visible minority 45 32 9 7 5 1 0 78 13 7178
2014 Visible minority 41 32 10 9 7 1 0 73 17 1144
2014 Non-visible minority 43 33 10 8 5 1 0 77 13 7726

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 33 14 13 8 2 1 65 21 1134
2017 Non-visible minority 29 38 15 11 6 2 1 68 17 7179
2014 Visible minority 25 39 13 10 8 3 1 67 19 1143
2014 Non-visible minority 24 42 14 12 6 2 2 68 18 7724
2011 Visible minority 29 36 15 10 7 3 0 67 18 1385
2011 Non-visible minority 27 40 14 11 5 2 1 69 17 9052
2008 Visible minority 28 34 13 14 7 3 1 65 22 862
2008 Non-visible minority 28 39 13 11 5 2 1 69 17 6956

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 23 17 11 11 10 2 57 24 1136
2017 Non-visible minority 26 30 15 10 8 10 1 63 20 7185
2014 Visible minority 24 28 15 12 10 10 1 58 26 1143
2014 Non-visible minority 26 30 16 11 8 8 2 62 21 7722
2011 Visible minority 27 24 18 11 10 9 1 57 23 1383
2011 Non-visible minority 30 30 15 10 7 7 1 65 19 9048
2008 Visible minority 24 26 14 12 12 11 1 57 28 862
2008 Non-visible minority 30 31 14 10 7 7 1 67 18 6958

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 14 20 18 14 11 20 3 44 33 1137
2017 Non-visible minority 12 22 19 16 11 17 2 42 34 7191
2014 Visible minority 12 21 20 14 12 18 2 42 33 1142
2014 Non-visible minority 10 23 21 18 13 13 2 39 36 7720

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 44 36 9 7 4 0 0 80 11 1132
2017 Non-visible minority 44 39 8 6 3 0 0 84 8 7182
2014 Visible minority 40 40 9 7 4 0 0 80 10 1144
2014 Non-visible minority 41 42 8 6 3 0 0 83 8 7724
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 40 35 12 7 6 0 1 75 13 1139
2017 Non-visible minority 36 37 12 8 5 1 1 74 14 7186
2014 Visible minority 38 36 13 6 6 0 0 75 12 1144
2014 Non-visible minority 36 38 12 8 5 1 0 75 13 7724
2011 Visible minority 38 37 12 7 5 1 1 76 12 1386
2011 Non-visible minority 37 38 12 8 5 1 0 75 12 9055
2008 Visible minority 35 33 12 10 7 1 1 70 18 862
2008 Non-visible minority 36 35 13 9 6 1 0 72 15 6964

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 46 28 12 6 5 3 1 76 11 1138
2017 Non-visible minority 44 33 10 6 4 2 1 79 10 7184
2014 Visible minority 42 30 12 7 5 3 0 75 12 1145
2014 Non-visible minority 42 33 12 6 4 2 1 78 10 7722
2011 Visible minority 39 32 14 7 5 2 0 73 13 1385
2011 Non-visible minority 43 32 12 6 4 2 0 77 10 9048
2008 Visible minority 37 28 15 9 7 3 1 68 16 862
2008 Non-visible minority 42 32 12 7 5 2 0 76 12 6962

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 44 34 10 6 5 1 1 79 11 1138
2017 Non-visible minority 43 35 9 8 5 1 0 78 13 7184
2014 Visible minority 42 32 12 8 6 1 1 75 14 1145
2014 Non-visible minority 40 36 11 8 4 0 0 76 13 7722
2011 Visible minority 41 34 12 6 6 1 0 76 12 1383
2011 Non-visible minority 41 35 11 8 5 0 0 76 13 9047
2008 Visible minority 37 34 13 8 7 1 1 72 15 862
2008 Non-visible minority 39 35 11 9 5 1 0 75 14 6957

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 78 15 3 1 1 0 2 95 2 1138
2017 Non-visible minority 79 14 3 2 1 0 2 94 3 7169
2014 Visible minority 75 17 4 2 2 0 2 93 3 1145
2014 Non-visible minority 77 14 3 2 1 0 2 94 3 7725
2011 Visible minority 76 16 4 2 1 0 2 94 2 1384
2011 Non-visible minority 78 13 3 2 2 0 2 93 4 9055
2008 Visible minority 76 12 3 1 2 0 6 93 3 861
2008 Non-visible minority 79 10 3 2 2 0 4 92 5 6968

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 56 24 7 3 4 2 4 85 8 1138
2017 Non-visible minority 58 24 6 3 3 2 3 87 7 7177
2014 Visible minority 46 27 9 4 6 3 5 79 11 1144
2014 Non-visible minority 46 25 8 6 6 3 6 78 12 7727
2011 Visible minority 42 30 10 6 8 2 4 76 14 1383
2011 Non-visible minority 44 28 9 7 6 2 4 77 13 9060

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 56 24 9 4 4 2 1 82 9 1137
2017 Non-visible minority 57 27 7 5 4 1 0 84 8 7180

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 54 25 11 3 5 3 0 81 8 1136
2017 Non-visible minority 56 25 10 4 4 2 0 82 8 7187

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 52 26 10 6 6 1 0 78 11 1132
2017 Non-visible minority 52 28 10 6 5 0 0 80 11 7171
2014 Visible minority 44 31 12 6 6 1 0 76 12 1142
2014 Non-visible minority 47 32 11 6 4 0 0 79 10 7719
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 30 18 8 8 2 7 63 17 248
2017 Non-visible minority 25 37 14 9 5 3 6 69 16 1911
2014 Visible minority 27 35 18 10 4 2 4 66 15 235
2014 Non-visible minority 26 36 16 9 5 3 6 67 16 1991

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 32 16 7 6 8 0 67 15 1136
2017 Non-visible minority 25 35 17 8 6 8 0 66 16 7186
2014 Visible minority 25 35 15 7 6 12 0 68 15 1144
2014 Non-visible minority 24 35 17 8 5 10 0 66 15 7720
2011 Visible minority 24 32 19 8 5 11 1 63 15 1383
2011 Non-visible minority 25 32 19 9 6 9 0 63 16 9040

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 32 19 9 9 4 0 62 19 1138
2017 Non-visible minority 22 33 19 13 9 3 0 57 23 7183
2014 Visible minority 24 34 18 10 9 4 0 61 20 1144
2014 Non-visible minority 19 33 22 14 9 3 0 54 23 7721
2011 Visible minority 24 33 21 9 8 4 1 59 18 1380
2011 Non-visible minority 19 33 22 13 10 3 0 53 24 9035
2008 Visible minority 22 32 20 11 10 4 0 57 22 861
2008 Non-visible minority 19 34 20 13 10 3 0 55 24 6959

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 21 30 20 12 10 7 1 55 23 1134
2017 Non-visible minority 15 30 22 16 10 6 0 48 28 7181
2014 Visible minority 18 30 22 13 9 8 0 52 24 1145
2014 Non-visible minority 13 29 25 17 10 6 0 45 29 7717
2011 Visible minority 15 34 23 13 6 8 0 54 21 1377
2011 Non-visible minority 11 33 24 17 9 7 0 47 28 9051
2008 Visible minority 12 32 19 15 10 11 1 50 29 861
2008 Non-visible minority 9 32 22 19 11 7 0 44 32 6957

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 26 28 18 10 10 7 0 58 22 1137
2017 Non-visible minority 20 32 19 13 11 6 0 54 26 7189
2014 Visible minority 19 28 21 11 11 9 0 52 24 1143
2014 Non-visible minority 15 29 21 15 12 7 0 48 29 7718
2011 Visible minority 18 32 19 13 9 10 0 55 24 1379
2011 Non-visible minority 15 32 20 15 10 8 0 50 27 9051
2008 Visible minority 14 30 18 14 11 13 1 50 29 859
2008 Non-visible minority 12 31 20 16 12 9 0 47 31 6964

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 22 35 17 13 9 4 0 60 22 1135
2017 Non-visible minority 16 34 19 16 11 3 0 52 28 7175
2014 Visible minority 17 36 21 13 10 3 0 55 24 1144
2014 Non-visible minority 14 34 21 17 11 3 0 49 29 7715
2011 Visible minority 20 37 19 13 8 3 0 59 21 1375
2011 Non-visible minority 15 37 20 16 9 3 0 53 27 9042
2008 Visible minority 16 38 17 16 9 4 0 56 26 861
2008 Non-visible minority 15 37 18 18 10 3 0 53 28 6956
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 28 41 16 8 5 2 0 71 13 1136
2017 Non-visible minority 22 43 19 9 4 2 0 67 14 7179
2014 Visible minority 27 43 18 6 4 2 0 71 11 1145
2014 Non-visible minority 22 43 19 9 4 2 0 67 14 7728
2011 Visible minority 33 40 15 7 3 2 0 75 10 1381
2011 Non-visible minority 26 43 17 9 4 2 0 70 13 9037

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 33 42 14 4 2 4 0 79 6 1136
2017 Non-visible minority 31 44 14 4 2 4 0 79 6 7172
2014 Visible minority 36 41 11 4 2 6 0 82 6 1145
2014 Non-visible minority 33 45 12 4 1 4 1 82 5 7724
2011 Visible minority 36 38 14 4 2 5 1 79 6 1378
2011 Non-visible minority 32 42 15 4 2 4 1 79 6 9035

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 33 37 13 6 5 4 1 74 12 1132
2017 Non-visible minority 33 39 12 9 4 3 1 75 13 7163
2014 Visible minority 37 40 10 5 3 4 1 82 8 1145
2014 Non-visible minority 37 40 11 6 3 2 1 79 9 7719
2011 Visible minority 38 37 11 6 3 4 1 79 10 1380
2011 Non-visible minority 38 37 11 7 3 3 1 78 11 9033
2008 Visible minority 32 36 13 6 7 5 1 73 14 862
2008 Non-visible minority 37 36 11 8 4 3 1 76 13 6959

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 23 32 21 10 6 5 2 60 17 1133
2017 Non-visible minority 20 32 22 12 7 6 2 56 20 7180
2014 Visible minority 22 34 21 8 6 6 2 61 16 1145
2014 Non-visible minority 21 33 23 11 6 6 2 58 18 7719
2011 Visible minority 19 33 22 11 6 6 2 57 19 1382
2011 Non-visible minority 17 33 24 11 6 7 2 54 19 9041

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 17 24 19 13 13 12 2 48 30 1134
2017 Non-visible minority 16 25 19 13 13 10 4 47 30 7170
2014 Visible minority 15 24 19 13 15 12 2 46 33 1144
2014 Non-visible minority 14 25 20 16 13 10 2 44 33 7714
2011 Visible minority 14 20 21 13 12 16 4 43 31 1381
2011 Non-visible minority 14 23 21 14 11 13 3 44 31 9038

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 59 23 8 3 2 1 3 86 6 1137
2017 Non-visible minority 56 25 7 5 2 1 3 85 7 7181
2014 Visible minority 56 25 8 4 2 2 3 86 6 1144
2014 Non-visible minority 54 26 8 5 2 1 4 84 7 7721

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 67 22 4 2 1 2 2 93 4 1137
2017 Non-visible minority 66 23 5 2 1 2 2 92 3 7190
2014 Visible minority 66 21 6 2 2 1 1 90 4 1144
2014 Non-visible minority 64 24 5 2 1 2 2 92 3 7721
2011 Visible minority 68 22 6 2 1 1 1 92 2 1382
2011 Non-visible minority 68 20 5 2 1 1 2 91 3 9051
2008 Visible minority 65 20 6 2 1 2 3 90 4 863
2008 Non-visible minority 67 21 5 2 1 1 2 91 4 6956

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 33 17 10 9 3 0 63 20 1134
2017 Non-visible minority 26 35 16 12 7 3 1 63 20 7175
2014 Visible minority 21 33 17 13 13 3 1 55 27 1143
2014 Non-visible minority 20 32 18 16 11 2 0 54 28 7714
2011 Visible minority 24 34 18 12 10 2 0 59 22 1381
2011 Non-visible minority 24 36 18 13 8 2 0 61 21 9047
2008 Visible minority 22 35 17 12 11 2 1 59 24 863
2008 Non-visible minority 21 39 18 12 8 2 0 61 21 6960

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 23 27 14 16 15 4 1 52 33 1139
2017 Non-visible minority 23 30 15 14 13 3 3 55 29 7180
2014 Visible minority 16 24 17 16 23 3 1 41 41 1145
2014 Non-visible minority 15 26 17 18 19 3 3 44 39 7721
2011 Visible minority 17 27 18 16 19 1 1 45 37 1382
2011 Non-visible minority 17 30 17 16 16 2 2 49 34 9050
2008 Visible minority 20 31 14 14 17 2 1 54 32 860
2008 Non-visible minority 19 34 14 14 15 2 2 55 30 6953

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 19 34 23 8 7 8 1 59 16 1131
2017 Non-visible minority 21 36 21 10 6 5 0 60 17 7183

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 35 35 15 5 5 4 1 74 10 1136
2017 Non-visible minority 39 37 14 3 2 4 1 81 5 7177
2014 Visible minority 37 35 14 5 4 4 1 76 10 1145
2014 Non-visible minority 40 38 13 3 2 5 1 82 4 7717

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 39 38 12 5 4 2 0 79 9 1136
2017 Non-visible minority 39 41 11 4 2 2 0 83 6 7175
2014 Visible minority 37 36 14 7 4 2 0 75 11 1145
2014 Non-visible minority 38 40 13 4 2 3 0 80 7 7720
2011 Visible minority 30 39 17 5 5 3 0 72 10 1380
2011 Non-visible minority 31 42 15 5 3 4 0 75 9 9047

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 46 37 8 5 3 1 0 84 8 1136
2017 Non-visible minority 43 39 9 5 3 0 0 83 8 7179
2014 Visible minority 43 37 11 5 3 1 0 80 8 1145
2014 Non-visible minority 42 40 11 4 3 0 0 82 7 7713
2011 Visible minority 38 40 12 5 4 1 0 79 9 1377
2011 Non-visible minority 38 41 12 5 3 1 0 79 9 9034
2008 Visible minority 34 38 14 7 6 1 0 72 13 862
2008 Non-visible minority 34 42 13 6 4 0 0 76 11 6958

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 35 31 19 6 7 1 0 67 13 1132
2017 Non-visible minority 31 34 18 9 6 1 0 66 16 7174
2014 Visible minority 27 39 17 9 7 1 0 67 16 1145
2014 Non-visible minority 23 38 20 11 7 1 0 62 18 7719
2011 Visible minority 28 36 20 9 6 2 0 65 15 1381
2011 Non-visible minority 24 37 20 11 6 1 0 62 17 9053

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 35 35 17 7 6 1 0 70 13 1134
2017 Non-visible minority 30 37 17 10 6 0 0 67 16 7178
2014 Visible minority 27 39 17 8 7 1 0 67 16 1142
2014 Non-visible minority 24 40 19 11 6 0 0 64 17 7720
2011 Visible minority 28 39 18 9 5 1 0 68 14 1377
2011 Non-visible minority 24 40 19 11 5 1 0 64 16 9035
2008 Visible minority 24 39 16 12 7 0 1 64 20 861
2008 Non-visible minority 25 41 16 12 5 0 0 66 17 6956

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 26 17 12 11 4 0 58 24 1136
2017 Non-visible minority 28 27 20 11 9 4 1 58 21 7184
2014 Visible minority 24 28 19 12 12 4 1 54 25 1145
2014 Non-visible minority 25 27 21 13 9 5 1 55 24 7720
2011 Visible minority 24 26 20 13 12 5 1 52 27 1381
2011 Non-visible minority 26 27 20 12 9 5 1 56 23 9040
2008 Visible minority 21 27 19 16 13 4 0 50 30 862
2008 Non-visible minority 25 30 19 12 8 5 1 59 22 6956
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Visible minority 31 33 36 1138
2017 Non-visible minority 27 41 31 7185
2014 Visible minority 32 29 39 1143
2014 Non-visible minority 28 40 32 7722
2011 Visible minority 34 29 37 1383
2011 Non-visible minority 29 40 30 9056

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Visible minority 6 31 43 6 6 8 345
2017 Non-visible minority 21 27 33 5 8 5 1971
2014 Visible minority 8 32 43 9 9999 8 369
2014 Non-visible minority 23 27 31 7 9999 11 2209
2011 Visible minority 9 33 40 6 9999 13 477
2011 Non-visible minority 23 30 31 6 9999 11 2697
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 19 81 1138
2017 Non-visible minority 16 84 7182
2014 Visible minority 20 80 1141
2014 Non-visible minority 17 83 7711

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Visible minority 46 222
2017 Non-visible minority 48 1115
2014 Visible minority 51 226
2014 Non-visible minority 45 1311

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Visible minority 70 222
2017 Non-visible minority 62 1115
2014 Visible minority 65 226
2014 Non-visible minority 64 1311

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Visible minority 9 222
2017 Non-visible minority 8 1115
2014 Visible minority 9 226
2014 Non-visible minority 9 1311

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Visible minority 8 222
2017 Non-visible minority 8 1115
2014 Visible minority 11 226
2014 Non-visible minority 9 1311

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Visible minority 6 222
2017 Non-visible minority 4 1115
2014 Non-visible minority 4 1311

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 4 222
2017 Non-visible minority 3 1115
2014 Visible minority 6 226
2014 Non-visible minority 3 1311

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Visible minority 41 222
2017 Non-visible minority 40 1115
2014 Visible minority 43 226
2014 Non-visible minority 41 1310

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Visible minority 48 222
2017 Non-visible minority 43 1115
2014 Visible minority 46 226
2014 Non-visible minority 43 1310

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Visible minority 51 222
2017 Non-visible minority 42 1115
2014 Visible minority 48 226
2014 Non-visible minority 40 1310

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Visible minority 46 222
2017 Non-visible minority 39 1115
2014 Visible minority 47 226
2014 Non-visible minority 40 1310

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Visible minority 34 222
2017 Non-visible minority 32 1115
2014 Visible minority 29 226
2014 Non-visible minority 26 1310

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Visible minority 53 222
2017 Non-visible minority 58 1115
2014 Visible minority 55 226
2014 Non-visible minority 57 1310

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Visible minority 33 222
2017 Non-visible minority 34 1115
2014 Visible minority 33 226
2014 Non-visible minority 35 1310

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Visible minority 2 222
2017 Non-visible minority 2 1115
2014 Non-visible minority 1 1310

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Visible minority 6 222
2017 Non-visible minority 6 1115
2014 Visible minority 6 226
2014 Non-visible minority 6 1310

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Visible minority 11 222
2017 Non-visible minority 11 1115
2014 Visible minority 13 226
2014 Non-visible minority 12 1310

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Visible minority 56 222
2017 Non-visible minority 43 1115
2014 Visible minority 58 226
2014 Non-visible minority 41 1310

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Visible minority 27 222
2017 Non-visible minority 25 1115
2014 Visible minority 33 226
2014 Non-visible minority 27 1310

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 13 222
2017 Non-visible minority 15 1115
2014 Visible minority 22 226
2014 Non-visible minority 13 1310

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Visible minority 54 222
2017 Non-visible minority 55 1116
2014 Visible minority 53 226
2014 Non-visible minority 52 1310

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Visible minority 31 222
2017 Non-visible minority 26 1116
2014 Visible minority 29 226
2014 Non-visible minority 29 1310

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Visible minority 12 222
2017 Non-visible minority 13 1116
2014 Visible minority 14 226
2014 Non-visible minority 14 1310

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Visible minority 17 222
2017 Non-visible minority 19 1116
2014 Visible minority 19 226
2014 Non-visible minority 19 1310

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Visible minority 9 222
2017 Non-visible minority 9 1116
2014 Visible minority 14 226
2014 Non-visible minority 10 1310

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Visible minority 8 222
2017 Non-visible minority 7 1116
2014 Visible minority 8 226
2014 Non-visible minority 6 1310

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Visible minority 10 222
2017 Non-visible minority 11 1116
2014 Visible minority 16 226
2014 Non-visible minority 19 1310

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 9 222
2017 Non-visible minority 12 1116
2014 Visible minority 11 226
2014 Non-visible minority 12 1310

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Visible minority 24 222
2017 Non-visible minority 24 1116
2014 Visible minority 27 226
2014 Non-visible minority 23 1310

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Visible minority 12 204
2017 Non-visible minority 13 1041
2014 Visible minority 11 208
2014 Non-visible minority 13 1234

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Visible minority 14 204
2017 Non-visible minority 20 1041
2014 Visible minority 21 208
2014 Non-visible minority 16 1234

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Visible minority 8 204
2017 Non-visible minority 12 1041
2014 Visible minority 10 208
2014 Non-visible minority 11 1234

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Visible minority 3 204
2017 Non-visible minority 8 1041
2014 Visible minority 10 208
2014 Non-visible minority 8 1234

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Visible minority 8 204
2017 Non-visible minority 11 1041
2014 Visible minority 14 208
2014 Non-visible minority 10 1234

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Visible minority 14 204
2017 Non-visible minority 12 1041
2014 Visible minority 12 208
2014 Non-visible minority 13 1234

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Visible minority 20 204
2017 Non-visible minority 18 1041
2014 Visible minority 13 208
2014 Non-visible minority 15 1234

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Visible minority 12 204
2017 Non-visible minority 9 1041
2014 Visible minority 10 208
2014 Non-visible minority 7 1234

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Visible minority 11 204
2017 Non-visible minority 12 1041
2014 Visible minority 18 208
2014 Non-visible minority 12 1234

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Visible minority 26 204
2017 Non-visible minority 24 1041
2014 Visible minority 26 208
2014 Non-visible minority 24 1234

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Visible minority 12 204
2017 Non-visible minority 10 1041
2014 Visible minority 10 208
2014 Non-visible minority 9 1234

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Visible minority 45 204
2017 Non-visible minority 44 1041
2014 Visible minority 47 208
2014 Non-visible minority 43 1234

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Visible minority 2 204
2017 Non-visible minority 2 1041
2014 Visible minority 2 208
2014 Non-visible minority 2 1234

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Visible minority 51 204
2017 Non-visible minority 48 1041
2014 Visible minority 51 208
2014 Non-visible minority 51 1234

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 204
2017 Non-visible minority 1 1041

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 11 204
2017 Non-visible minority 13 1041
2014 Visible minority 14 208
2014 Non-visible minority 13 1234

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 92 8 224
2017 Non-visible minority 92 8 1115

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 17 18 19 5 7 25 9 53 18 1137
2017 Non-visible minority 15 19 18 6 5 28 8 54 17 7185
2014 Visible minority 15 18 20 5 6 28 8 52 18 1144
2014 Non-visible minority 14 18 20 5 6 28 8 51 17 7725

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 31 16 5 5 12 1 70 11 1134
2017 Non-visible minority 27 34 16 5 4 12 2 70 11 7176
2014 Visible minority 26 28 20 5 5 15 1 64 12 1144
2014 Non-visible minority 24 32 19 5 4 14 1 66 11 7724
2011 Visible minority 30 34 18 4 4 10 1 71 9 1380
2011 Non-visible minority 29 37 17 5 3 9 0 73 8 9046
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 25 49 11 6 2 2 5 80 9 1136
2017 Non-visible minority 29 48 10 5 1 1 5 83 7 7189
2014 Visible minority 25 54 10 4 1 3 3 84 5 1143
2014 Non-visible minority 27 51 11 4 1 1 4 83 5 7719
2011 Visible minority 23 50 13 6 2 2 4 78 9 1379
2011 Non-visible minority 26 52 11 5 1 1 4 82 7 9041
2008 Visible minority 23 46 14 7 4 2 5 73 12 860
2008 Non-visible minority 26 49 11 6 2 1 5 80 8 6966

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 12 25 24 5 4 21 8 53 13 1135
2017 Non-visible minority 11 25 21 7 4 23 9 53 16 7173
2014 Visible minority 11 24 24 7 4 22 8 50 16 1144
2014 Non-visible minority 10 23 24 8 4 21 9 48 18 7719
2011 Visible minority 11 24 26 7 5 20 7 48 16 1377
2011 Non-visible minority 10 26 23 8 4 20 8 50 17 9042

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 40 31 13 2 2 8 5 81 4 1138
2017 Non-visible minority 42 33 9 2 1 7 5 86 4 7184
2014 Visible minority 36 35 11 3 2 9 4 82 6 1144
2014 Non-visible minority 38 37 11 3 1 6 4 83 5 7723
2011 Visible minority 36 33 12 4 3 9 3 79 7 1377
2011 Non-visible minority 40 35 10 3 1 6 4 84 5 9048
2008 Visible minority 30 34 13 4 2 12 5 77 7 861
2008 Non-visible minority 38 37 10 3 1 7 4 84 4 6968

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 34 30 16 3 2 10 5 75 6 1134
2017 Non-visible minority 34 34 11 4 2 10 5 80 7 7174
2014 Visible minority 31 34 13 4 2 12 4 77 7 1143
2014 Non-visible minority 29 36 14 4 2 10 4 76 8 7715
2011 Visible minority 32 33 14 4 3 11 4 75 8 1374
2011 Non-visible minority 32 35 13 4 2 9 4 78 7 9030
2008 Visible minority 28 32 14 6 4 11 5 71 12 861
2008 Non-visible minority 33 37 12 5 3 7 4 78 8 6967
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 13 87 1133
2017 Non-visible minority 6 94 7171
2014 Visible minority 13 87 1138
2014 Non-visible minority 6 94 7712

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Visible minority 38 150
2017 Non-visible minority 34 447
2014 Visible minority 38 150
2014 Non-visible minority 34 439

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Visible minority 78 150
2017 Non-visible minority 82 447
2014 Visible minority 80 150
2014 Non-visible minority 86 439

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Visible minority 7 150
2017 Non-visible minority 3 447
2014 Visible minority 3 150
2014 Non-visible minority 3 439

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Visible minority 11 150
2017 Non-visible minority 8 447
2014 Visible minority 15 150
2014 Non-visible minority 9 439

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Visible minority 4 150
2017 Non-visible minority 5 447
2014 Visible minority 5 150
2014 Non-visible minority 3 439

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 12 150
2017 Non-visible minority 6 447
2014 Visible minority 8 150
2014 Non-visible minority 8 439

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Visible minority 49 150
2017 Non-visible minority 5 444
2014 Visible minority 49 150
2014 Non-visible minority 5 440

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Visible minority 36 150
2017 Non-visible minority 11 444
2014 Visible minority 39 150
2014 Non-visible minority 10 440

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Visible minority 29 150
2017 Non-visible minority 2 444
2014 Visible minority 32 150

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Visible minority 12 150
2017 Non-visible minority 1 444
2014 Visible minority 12 150
2014 Non-visible minority 2 440

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Visible minority 16 150
2017 Non-visible minority 31 444
2014 Visible minority 20 150
2014 Non-visible minority 30 440

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Visible minority 19 150
2017 Non-visible minority 26 444
2014 Visible minority 13 150
2014 Non-visible minority 20 440

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 3 444
2014 Non-visible minority 2 440

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Visible minority 8 150
2017 Non-visible minority 6 444
2014 Visible minority 6 150
2014 Non-visible minority 4 440

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Visible minority 15 150
2017 Non-visible minority 14 444
2014 Visible minority 11 150
2014 Non-visible minority 15 440

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Visible minority 9 150
2017 Non-visible minority 18 444
2014 Visible minority 10 150
2014 Non-visible minority 19 440

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 15 150
2017 Non-visible minority 30 444
2014 Visible minority 24 150
2014 Non-visible minority 44 440

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Visible minority 26 149
2017 Non-visible minority 32 447
2014 Visible minority 22 149
2014 Non-visible minority 33 440

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Visible minority 23 149
2017 Non-visible minority 13 447
2014 Visible minority 14 149
2014 Non-visible minority 16 440

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Visible minority 9 149
2017 Non-visible minority 8 447
2014 Visible minority 8 149
2014 Non-visible minority 11 440

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Visible minority 13 149
2017 Non-visible minority 17 447
2014 Visible minority 15 149
2014 Non-visible minority 21 440

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Visible minority 6 149
2017 Non-visible minority 6 447
2014 Visible minority 10 149
2014 Non-visible minority 5 440

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Visible minority 6 149
2017 Non-visible minority 7 447
2014 Visible minority 8 149
2014 Non-visible minority 7 440

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Visible minority 7 149
2017 Non-visible minority 7 447
2014 Visible minority 12 149
2014 Non-visible minority 8 440

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 6 149
2017 Non-visible minority 8 447
2014 Visible minority 10 149
2014 Non-visible minority 13 440

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Visible minority 47 149
2017 Non-visible minority 49 447
2014 Visible minority 52 149
2014 Non-visible minority 44 440

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Visible minority 7 141
2017 Non-visible minority 6 423
2014 Visible minority 7 138
2014 Non-visible minority 4 406

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Visible minority 8 141
2017 Non-visible minority 14 423
2014 Visible minority 19 138
2014 Non-visible minority 12 406

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Visible minority 7 141
2017 Non-visible minority 6 423
2014 Visible minority 5 138
2014 Non-visible minority 3 406

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Visible minority 3 141
2017 Non-visible minority 3 423
2014 Non-visible minority 2 406

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Visible minority 4 141
2017 Non-visible minority 2 423
2014 Visible minority 4 138
2014 Non-visible minority 2 406

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Visible minority 8 141
2017 Non-visible minority 5 423
2014 Visible minority 11 138
2014 Non-visible minority 6 406

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Visible minority 15 141
2017 Non-visible minority 12 423
2014 Visible minority 10 138
2014 Non-visible minority 11 406

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Visible minority 11 141
2017 Non-visible minority 11 423
2014 Visible minority 8 138
2014 Non-visible minority 7 406

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Visible minority 8 141
2017 Non-visible minority 8 423
2014 Visible minority 10 138
2014 Non-visible minority 10 406

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Visible minority 24 141
2017 Non-visible minority 25 423
2014 Visible minority 21 138
2014 Non-visible minority 18 406

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Visible minority 9 141
2017 Non-visible minority 8 423
2014 Visible minority 8 138
2014 Non-visible minority 10 406

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Visible minority 40 141
2017 Non-visible minority 45 423
2014 Visible minority 40 138
2014 Non-visible minority 43 406

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 2 423
2014 Non-visible minority 3 406

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Visible minority 59 141
2017 Non-visible minority 60 423
2014 Visible minority 64 138
2014 Non-visible minority 63 406

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 13 141
2017 Non-visible minority 13 423
2014 Visible minority 11 138
2014 Non-visible minority 17 406

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 89 11 150
2017 Non-visible minority 92 8 447

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 18 17 21 3 4 29 7 55 12 1137
2017 Non-visible minority 17 19 18 2 2 34 8 62 8 7182
2014 Visible minority 15 19 19 4 4 31 8 56 13 1141
2014 Non-visible minority 15 17 20 2 2 35 8 57 8 7724

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 30 19 4 4 12 2 70 9 1135
2017 Non-visible minority 30 33 15 3 2 15 2 77 6 7177
2014 Visible minority 26 31 17 4 4 17 2 69 10 1145
2014 Non-visible minority 26 32 18 2 2 18 2 72 6 7723
2011 Visible minority 32 34 16 3 3 11 1 75 7 1380
2011 Non-visible minority 34 38 14 3 1 10 0 80 4 9035
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 20 25 22 13 17 1 3 46 31 1135
2017 Non-visible minority 18 22 20 16 21 0 2 42 37 7175

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 16 29 25 15 12 1 2 47 27 1133
2017 Non-visible minority 17 24 28 17 13 0 1 41 30 7184

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 20 28 26 13 9 1 3 50 23 1125
2017 Non-visible minority 20 27 24 15 11 0 2 49 27 7181

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 19 23 21 18 14 1 4 45 33 1129
2017 Non-visible minority 18 22 23 18 15 1 2 42 35 7181

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 38 25 15 7 5 1 10 70 13 1127
2017 Non-visible minority 39 24 15 7 6 1 8 70 14 7165

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 28 32 21 10 8 0 1 61 18 1124
2017 Non-visible minority 30 30 22 10 7 0 1 61 17 7174

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 24 30 23 12 7 2 3 56 20 1125
2017 Non-visible minority 27 33 22 10 6 1 2 61 17 7159

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 20 30 22 15 9 1 3 51 26 1124
2017 Non-visible minority 20 29 24 15 9 1 2 51 25 7172

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 23 27 21 15 9 1 3 52 26 1125
2017 Non-visible minority 27 31 21 13 7 1 2 59 20 7173

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 22 28 23 12 9 2 4 53 23 1123
2017 Non-visible minority 25 29 21 14 9 1 2 55 23 7157

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 51 25 13 4 4 0 3 79 8 1130
2017 Non-visible minority 56 23 12 5 3 0 2 80 8 7173

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 57 16 8 5 7 2 6 79 13 1135
2017 Non-visible minority 72 11 5 3 3 1 4 88 6 7171

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 51 26 10 5 4 1 4 81 9 1128
2017 Non-visible minority 58 24 8 4 2 0 3 85 6 7175

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 53 20 9 7 7 1 3 76 15 1133
2017 Non-visible minority 63 17 8 4 4 0 3 83 9 7178

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 50 14 5 3 2 1 25 87 6 1128
2017 Non-visible minority 57 12 5 2 1 0 23 90 4 7178

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 58 18 8 4 2 1 9 85 6 1122
2017 Non-visible minority 65 17 7 2 1 0 7 89 4 7139

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 57 17 8 5 6 2 6 80 12 1134
2017 Non-visible minority 66 15 7 4 3 0 5 85 8 7180

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 45 30 14 4 3 1 5 79 7 1129
2017 Non-visible minority 51 27 12 4 2 0 3 81 7 7173

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 12 30 36 15 6 0 1 42 22 1137
2017 Non-visible minority 11 28 39 15 7 0 0 39 22 7188

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 8 18 43 21 9 1 1 30 26 1131
2017 Non-visible minority 9 21 37 22 10 0 1 33 30 7165

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 38 17 6 4 5 0 71 11 1133
2017 Non-visible minority 23 41 17 8 5 5 0 68 14 7179

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 19 39 20 11 8 2 0 60 20 1138
2017 Non-visible minority 17 40 19 13 9 2 0 57 23 7184
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 20 80 1137
2017 Non-visible minority 15 85 7180
2014 Visible minority 18 82 1140
2014 Non-visible minority 14 86 7703

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 67 33 236
2017 Non-visible minority 80 20 1072
2014 Visible minority 75 25 200
2014 Non-visible minority 81 19 1091

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 42 45 8 5 1 0 0 86 6 158
2017 Non-visible minority 45 37 6 8 3 0 0 83 11 865
2014 Visible minority 53 30 5 8 2 1 1 85 10 151
2014 Non-visible minority 53 30 7 6 2 1 1 84 9 886
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 26 24 22 11 13 4 1 27 73 1139
2017 Non-visible minority 29 24 20 11 12 2 1 30 70 7190

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 21 773
2017 Non-visible minority 22 4842

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 38 773
2017 Non-visible minority 35 4842

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 19 773
2017 Non-visible minority 20 4842

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 43 773
2017 Non-visible minority 51 4842

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Visible minority 7 773
2017 Non-visible minority 6 4842

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 39 773
2017 Non-visible minority 41 4842

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Visible minority 4 53 19 8 3 12 750
2017 Non-visible minority 7 45 19 11 4 14 4742

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 13 26 15 14 23 2 6 43 41 777
2017 Non-visible minority 10 20 15 18 26 2 10 34 49 4870

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 6 11 13 15 46 3 6 18 67 778
2017 Non-visible minority 5 10 11 17 45 3 9 16 71 4874
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