2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 39 42 5 9 4 0 0 82 13 1229
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 45 5 11 5 0 0 78 16 2270
2017 University certificate or diploma below the bachelor's level 30 44 5 15 5 0 0 75 20 474
2017 Bachelor's degree 29 50 5 11 5 0 0 79 16 3071
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 45 7 14 6 0 0 74 20 1316
2014 Secondary or high school graduation certificate or equivalent or less 42 41 7 7 3 0 0 83 10 1407
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 45 6 11 4 0 0 78 15 2504
2014 University certificate or diploma below the bachelor's level 28 48 9 9 5 0 0 77 15 475
2014 Bachelor's degree 31 49 5 11 4 0 0 79 15 3122
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 47 6 11 5 0 0 78 16 1369
2011 Secondary or high school graduation certificate or equivalent or less 43 42 5 8 2 0 0 85 10 1815
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 46 5 10 3 0 0 82 13 2992
2011 University certificate or diploma below the bachelor's level 37 44 5 10 4 0 0 81 14 597
2011 Bachelor's degree 36 47 4 9 3 0 0 83 12 3690
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 46 5 11 3 0 0 81 14 1354
2008 Secondary or high school graduation certificate or equivalent or less 44 43 5 6 2 0 0 87 8 1518
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 44 6 8 3 0 0 83 11 2120
2008 University certificate or diploma below the bachelor's level 35 47 7 9 3 0 0 81 12 449
2008 Bachelor's degree 38 48 5 7 2 0 0 86 9 2735
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 47 4 8 4 0 0 84 12 1005

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 66 27 3 2 1 0 1 94 3 1230
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 63 27 5 3 2 1 0 91 5 2264
2017 University certificate or diploma below the bachelor's level 60 28 4 3 4 0 1 88 7 471
2017 Bachelor's degree 67 24 4 3 1 0 1 92 4 3065
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 64 25 5 3 1 0 1 90 5 1312
2014 Secondary or high school graduation certificate or equivalent or less 66 27 4 2 1 0 0 94 2 1408
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 63 28 4 3 1 0 1 92 4 2504
2014 University certificate or diploma below the bachelor's level 56 27 7 5 2 1 1 85 8 475
2014 Bachelor's degree 67 25 3 3 1 0 1 93 4 3118
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 63 26 4 4 2 0 1 91 5 1369
2011 Secondary or high school graduation certificate or equivalent or less 68 24 5 2 1 0 0 92 3 1816
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 65 25 5 3 1 0 0 91 4 2994
2011 University certificate or diploma below the bachelor's level 64 23 5 5 2 1 1 88 7 597
2011 Bachelor's degree 71 21 3 3 1 0 1 93 4 3688
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 67 24 4 2 2 1 1 92 4 1353
2008 Secondary or high school graduation certificate or equivalent or less 68 24 3 3 1 1 0 93 4 1519
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 65 25 5 3 1 0 1 90 4 2120
2008 University certificate or diploma below the bachelor's level 58 30 5 4 2 0 0 89 6 449
2008 Bachelor's degree 70 22 3 3 1 0 1 92 4 2732
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 69 22 3 4 1 0 1 92 5 1003

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 58 28 5 6 2 0 1 87 7 1230
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 24 7 6 3 0 1 83 10 2267
2017 University certificate or diploma below the bachelor's level 53 25 6 10 6 0 1 79 16 474
2017 Bachelor's degree 59 24 6 8 3 0 1 83 11 3068
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 58 24 6 8 3 0 1 82 12 1317
2014 Secondary or high school graduation certificate or equivalent or less 56 27 7 6 2 0 1 85 8 1405
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 26 7 8 3 0 1 81 11 2501
2014 University certificate or diploma below the bachelor's level 48 27 8 11 5 0 1 75 16 474
2014 Bachelor's degree 56 24 7 8 3 0 1 82 11 3116
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 55 24 7 9 4 0 1 80 13 1370
2011 Secondary or high school graduation certificate or equivalent or less 59 23 7 7 3 0 1 83 10 1813
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 23 7 7 4 0 1 82 11 2993
2011 University certificate or diploma below the bachelor's level 53 23 7 11 5 0 1 77 16 596
2011 Bachelor's degree 57 23 6 9 4 0 1 81 13 3688
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 56 23 6 10 5 0 1 80 14 1354
2008 Secondary or high school graduation certificate or equivalent or less 58 25 6 7 4 0 0 83 11 1515
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 23 7 8 4 0 1 81 12 2116
2008 University certificate or diploma below the bachelor's level 48 26 8 11 6 0 1 75 17 446
2008 Bachelor's degree 57 22 6 10 4 0 1 81 13 2733
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 55 24 6 10 4 0 1 79 15 1005

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 46 37 7 7 3 0 0 83 10 1227
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 37 8 8 4 0 0 79 13 2268
2017 University certificate or diploma below the bachelor's level 35 42 7 10 7 0 0 77 17 473
2017 Bachelor's degree 39 39 8 9 5 0 0 78 14 3070
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 39 7 11 6 0 0 76 18 1316
2014 Secondary or high school graduation certificate or equivalent or less 47 36 7 6 3 0 0 83 10 1407
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 40 7 8 5 0 0 81 12 2503
2014 University certificate or diploma below the bachelor's level 39 39 8 9 4 0 0 79 14 475
2014 Bachelor's degree 43 37 7 9 4 0 0 80 13 3117
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 39 7 8 6 0 0 79 14 1369
2011 Secondary or high school graduation certificate or equivalent or less 45 36 9 7 3 0 0 82 10 1808
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 39 8 8 4 0 0 80 12 2988
2011 University certificate or diploma below the bachelor's level 37 41 9 9 4 0 0 78 13 594
2011 Bachelor's degree 40 40 8 8 4 0 0 79 12 3680
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 38 8 9 5 0 0 78 14 1351

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 36 12 11 7 0 0 70 18 1228
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 40 12 14 9 0 0 66 23 2268
2017 University certificate or diploma below the bachelor's level 24 36 13 13 13 0 1 61 26 474
2017 Bachelor's degree 24 40 12 15 8 0 0 65 23 3068
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 40 12 12 7 0 1 68 20 1318
2014 Secondary or high school graduation certificate or equivalent or less 33 38 11 10 6 0 0 72 17 1409
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 39 13 14 9 0 0 64 23 2504
2014 University certificate or diploma below the bachelor's level 21 37 13 20 8 0 1 59 28 475
2014 Bachelor's degree 24 38 13 16 9 0 0 62 25 3120
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 37 12 16 10 0 1 61 27 1369
2011 Secondary or high school graduation certificate or equivalent or less 36 40 12 8 4 0 1 76 12 1814
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 42 12 10 5 0 1 72 15 2991
2011 University certificate or diploma below the bachelor's level 26 43 14 9 6 0 1 70 15 597
2011 Bachelor's degree 28 41 13 13 4 0 1 70 17 3689
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 41 11 10 6 0 1 73 16 1351
2008 Secondary or high school graduation certificate or equivalent or less 34 40 12 9 4 0 1 75 13 1522
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 43 13 11 6 0 0 70 16 2120
2008 University certificate or diploma below the bachelor's level 28 41 13 12 5 0 1 71 16 449
2008 Bachelor's degree 28 43 13 11 4 0 1 71 15 2733
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 41 12 11 5 0 2 72 16 1005

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 41 39 10 6 3 0 0 81 9 1229
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 40 11 6 3 0 0 80 9 2268
2017 University certificate or diploma below the bachelor's level 37 39 12 7 4 0 0 76 11 474
2017 Bachelor's degree 37 41 12 7 3 0 0 78 10 3064
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 38 9 7 5 0 0 79 12 1318
2014 Secondary or high school graduation certificate or equivalent or less 40 37 14 7 3 0 0 77 10 1409
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 41 14 6 3 0 0 77 9 2502
2014 University certificate or diploma below the bachelor's level 30 42 14 10 4 0 0 72 14 475
2014 Bachelor's degree 36 41 12 7 4 0 0 76 12 3120
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 39 10 8 5 0 0 77 13 1369
2011 Secondary or high school graduation certificate or equivalent or less 42 36 12 6 3 0 0 79 8 1811
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 37 13 7 3 0 0 77 10 2992
2011 University certificate or diploma below the bachelor's level 37 37 13 9 4 0 0 75 13 596
2011 Bachelor's degree 39 39 11 8 4 0 0 78 11 3685
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 35 10 7 4 0 0 79 11 1350
2008 Secondary or high school graduation certificate or equivalent or less 38 40 12 6 3 0 0 78 9 1521
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 43 12 6 3 0 0 79 10 2121
2008 University certificate or diploma below the bachelor's level 31 44 14 7 4 0 0 74 11 448
2008 Bachelor's degree 36 43 10 7 3 0 0 79 11 2734
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 40 8 8 4 0 0 80 12 1006

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 47 37 9 5 2 0 0 84 7 1226
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 39 8 5 3 0 0 85 7 2266
2017 University certificate or diploma below the bachelor's level 42 39 10 7 3 0 0 81 10 472
2017 Bachelor's degree 46 38 8 5 3 0 0 84 8 3061
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 36 6 6 4 0 0 84 10 1317
2014 Secondary or high school graduation certificate or equivalent or less 46 37 10 5 2 0 0 83 7 1406
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 41 9 5 2 0 0 83 7 2502
2014 University certificate or diploma below the bachelor's level 38 38 11 8 4 0 0 77 12 475
2014 Bachelor's degree 43 39 8 6 3 0 0 82 9 3119
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 37 7 7 5 0 0 81 12 1369
2011 Secondary or high school graduation certificate or equivalent or less 45 38 11 3 2 0 0 84 6 1815
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 38 8 6 3 0 0 83 9 2995
2011 University certificate or diploma below the bachelor's level 40 41 9 6 3 0 0 81 10 597
2011 Bachelor's degree 44 40 7 5 3 0 0 84 8 3687
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 38 5 7 3 0 0 85 10 1353
2008 Secondary or high school graduation certificate or equivalent or less 43 43 9 3 2 0 0 86 5 1522
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 44 7 4 2 0 0 86 6 2122
2008 University certificate or diploma below the bachelor's level 39 40 9 7 4 0 0 80 11 449
2008 Bachelor's degree 44 42 7 5 3 0 0 86 7 2733
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 38 5 6 4 0 0 85 9 1006

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 50 36 7 4 2 0 0 86 6 1228
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 39 8 4 2 0 0 86 6 2263
2017 University certificate or diploma below the bachelor's level 45 38 8 6 3 0 0 83 8 472
2017 Bachelor's degree 47 38 7 6 2 0 0 85 8 3054
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 38 7 5 3 0 0 85 8 1316
2014 Secondary or high school graduation certificate or equivalent or less 48 38 8 5 1 0 0 86 6 1407
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 41 8 5 2 0 0 85 7 2502
2014 University certificate or diploma below the bachelor's level 38 41 12 6 3 0 0 80 8 475
2014 Bachelor's degree 46 39 8 5 2 0 0 85 7 3117
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 39 8 6 3 0 0 84 9 1368

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 47 33 10 5 4 0 1 81 9 1225
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 34 12 6 4 0 0 78 10 2268
2017 University certificate or diploma below the bachelor's level 42 34 10 7 6 0 1 77 13 472
2017 Bachelor's degree 43 36 9 8 4 0 1 79 12 3063
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 36 10 9 6 0 0 76 14 1317
2014 Secondary or high school graduation certificate or equivalent or less 41 33 12 7 4 0 2 76 12 1408
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 37 13 8 5 0 1 73 13 2503
2014 University certificate or diploma below the bachelor's level 30 34 17 11 7 0 1 64 18 475
2014 Bachelor's degree 36 36 13 9 5 1 1 73 14 3117
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 37 13 10 5 0 1 71 16 1369
2011 Secondary or high school graduation certificate or equivalent or less 42 35 11 6 4 0 1 78 11 1812
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 36 12 7 4 0 1 76 12 2993
2011 University certificate or diploma below the bachelor's level 30 39 14 10 5 0 2 70 15 597
2011 Bachelor's degree 37 37 12 8 4 1 1 75 12 3686
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 38 11 9 6 0 1 73 16 1352

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 40 25 10 6 5 2 12 76 13 1226
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 25 11 7 6 2 9 73 15 2264
2017 University certificate or diploma below the bachelor's level 35 25 10 9 8 2 11 69 19 472
2017 Bachelor's degree 35 24 11 8 7 2 11 69 18 3066
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 22 11 9 11 2 16 62 25 1315
2014 Secondary or high school graduation certificate or equivalent or less 33 23 12 8 8 2 14 67 19 1409
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 26 12 10 9 2 10 64 22 2504
2014 University certificate or diploma below the bachelor's level 24 25 13 13 12 2 11 56 28 475
2014 Bachelor's degree 30 23 11 11 11 1 13 62 25 3120
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 22 11 13 15 1 17 53 34 1369
2011 Secondary or high school graduation certificate or equivalent or less 37 23 9 8 9 2 12 70 19 1817
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 24 11 10 9 2 10 66 21 2996
2011 University certificate or diploma below the bachelor's level 25 23 12 15 13 2 10 54 32 596
2011 Bachelor's degree 31 24 11 11 9 2 13 64 24 3685
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 22 11 14 12 1 15 55 31 1348
2008 Secondary or high school graduation certificate or equivalent or less 39 24 9 8 8 2 11 71 19 1517
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 24 10 11 10 2 8 67 23 2118
2008 University certificate or diploma below the bachelor's level 27 28 10 11 12 2 10 62 26 448
2008 Bachelor's degree 33 22 10 12 10 2 12 64 25 2732
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 21 10 12 13 1 15 58 29 1006

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 37 41 12 6 4 0 0 78 10 1227
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 43 11 7 5 0 0 77 12 2271
2017 University certificate or diploma below the bachelor's level 33 38 13 9 6 0 0 71 15 474
2017 Bachelor's degree 28 48 11 8 4 0 0 77 13 3069
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 44 9 9 5 0 0 77 14 1318
2014 Secondary or high school graduation certificate or equivalent or less 34 44 11 6 4 0 0 78 10 1409
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 45 13 8 5 0 0 74 13 2503
2014 University certificate or diploma below the bachelor's level 26 43 13 11 6 0 0 69 18 475
2014 Bachelor's degree 26 46 12 10 5 0 0 72 15 3121
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 43 12 10 6 0 0 72 16 1369
2011 Secondary or high school graduation certificate or equivalent or less 38 40 11 6 4 0 0 78 11 1809
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 39 14 8 4 0 0 73 12 2994
2011 University certificate or diploma below the bachelor's level 30 41 17 7 5 0 0 71 12 597
2011 Bachelor's degree 31 43 13 8 5 0 0 74 13 3683
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 43 11 7 4 0 0 77 12 1351
2008 Secondary or high school graduation certificate or equivalent or less 40 40 10 6 4 0 0 80 10 1510
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 41 13 7 4 0 0 76 11 2108
2008 University certificate or diploma below the bachelor's level 34 41 12 9 4 0 0 75 13 447
2008 Bachelor's degree 31 44 12 9 4 0 0 75 13 2731
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 44 10 7 6 0 0 78 12 1002

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 35 32 15 10 7 1 0 68 17 1227
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 36 18 12 9 0 0 61 21 2269
2017 University certificate or diploma below the bachelor's level 24 31 21 12 10 0 0 56 23 472
2017 Bachelor's degree 24 37 17 14 8 0 0 61 22 3068
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 36 15 12 12 0 0 61 24 1319
2014 Secondary or high school graduation certificate or equivalent or less 29 34 19 10 8 0 0 63 18 1409
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 37 19 14 9 0 0 58 23 2503
2014 University certificate or diploma below the bachelor's level 18 32 24 14 13 0 0 49 27 475
2014 Bachelor's degree 20 38 18 15 9 0 0 58 24 3120
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 35 17 17 10 0 0 56 27 1368
2011 Secondary or high school graduation certificate or equivalent or less 28 38 16 10 7 0 0 66 17 1819
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 38 18 12 9 0 0 61 21 2997
2011 University certificate or diploma below the bachelor's level 18 38 19 15 10 0 0 56 25 595
2011 Bachelor's degree 22 39 18 13 8 0 0 61 20 3687
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 36 18 13 9 1 0 60 22 1350

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 41 11 9 5 0 0 75 14 1228
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 42 14 10 6 0 0 69 16 2269
2017 University certificate or diploma below the bachelor's level 23 38 18 15 6 0 0 61 21 473
2017 Bachelor's degree 27 44 13 11 5 0 0 71 16 3070
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 41 13 10 8 0 0 69 18 1319

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 42 41 9 5 3 0 0 83 8 1225
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 44 11 5 4 0 0 80 9 2269
2017 University certificate or diploma below the bachelor's level 35 41 14 6 3 1 0 76 10 474
2017 Bachelor's degree 36 44 12 5 3 0 0 80 8 3067
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 42 10 5 3 0 0 81 8 1317
2014 Secondary or high school graduation certificate or equivalent or less 42 41 11 3 2 1 0 83 6 1406
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 44 13 5 3 1 0 79 8 2500
2014 University certificate or diploma below the bachelor's level 32 43 15 5 4 1 0 76 9 475
2014 Bachelor's degree 34 44 12 7 3 1 0 78 9 3120
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 39 12 6 4 0 0 78 10 1370
2011 Secondary or high school graduation certificate or equivalent or less 41 42 11 4 2 0 0 83 6 1816
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 42 13 6 3 1 0 78 8 2997
2011 University certificate or diploma below the bachelor's level 36 41 13 7 3 1 0 78 9 595
2011 Bachelor's degree 34 43 12 7 3 1 0 78 10 3684
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 40 9 5 3 1 0 82 9 1355
2008 Secondary or high school graduation certificate or equivalent or less 46 38 9 4 2 1 0 85 6 1518
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 40 11 4 3 1 0 82 7 2119
2008 University certificate or diploma below the bachelor's level 39 38 12 6 3 1 0 78 9 449
2008 Bachelor's degree 37 42 12 6 3 1 0 79 9 2733
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 39 10 6 3 0 0 80 9 1002

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 34 14 9 8 0 0 69 17 1223
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 38 16 9 9 0 0 66 18 2265
2017 University certificate or diploma below the bachelor's level 25 35 19 11 9 0 0 61 20 474
2017 Bachelor's degree 27 39 15 11 8 0 0 66 19 3069
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 36 15 11 10 0 0 64 21 1317

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 57 32 7 2 1 0 0 89 4 1229
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 52 35 8 3 2 0 0 87 5 2267
2017 University certificate or diploma below the bachelor's level 48 34 14 2 1 1 0 82 4 472
2017 Bachelor's degree 45 39 10 3 2 0 0 84 5 3060
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 36 8 4 3 0 0 85 6 1316
2014 Secondary or high school graduation certificate or equivalent or less 65 26 6 2 1 0 0 91 3 1407
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 29 8 2 1 0 0 89 3 2502
2014 University certificate or diploma below the bachelor's level 54 33 9 3 0 0 0 88 3 475
2014 Bachelor's degree 53 33 10 3 1 0 0 85 5 3120
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 32 8 3 2 0 0 87 5 1368
2011 Secondary or high school graduation certificate or equivalent or less 63 29 5 2 1 0 0 92 3 1816
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 29 8 2 1 0 0 89 3 2995
2011 University certificate or diploma below the bachelor's level 52 35 10 2 1 0 0 87 3 597
2011 Bachelor's degree 50 36 10 3 1 0 0 86 4 3688
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 56 33 6 4 1 0 0 89 5 1353

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 39 14 8 5 0 1 72 13 1228
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 39 15 10 6 0 1 68 17 2261
2017 University certificate or diploma below the bachelor's level 27 39 15 10 9 0 0 66 19 472
2017 Bachelor's degree 25 40 15 12 7 0 0 65 19 3059
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 36 13 12 8 0 0 66 21 1315
2014 Secondary or high school graduation certificate or equivalent or less 26 40 15 10 7 0 1 67 17 1407
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 43 15 12 8 0 1 65 20 2502
2014 University certificate or diploma below the bachelor's level 19 41 13 16 11 0 0 60 27 475
2014 Bachelor's degree 20 40 14 15 10 0 0 60 25 3120
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 39 14 15 10 0 0 61 25 1368
2011 Secondary or high school graduation certificate or equivalent or less 33 40 14 8 4 0 1 74 12 1813
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 40 14 10 6 0 0 70 16 2990
2011 University certificate or diploma below the bachelor's level 28 39 15 10 6 0 0 68 16 594
2011 Bachelor's degree 27 40 15 12 6 0 0 67 18 3685
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 40 13 10 7 1 0 69 17 1354

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 39 36 13 7 4 0 0 76 12 1228
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 36 15 10 5 0 0 70 15 2263
2017 University certificate or diploma below the bachelor's level 33 33 15 10 9 0 0 66 19 472
2017 Bachelor's degree 29 36 17 11 6 0 0 66 17 3062
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 32 16 11 8 0 0 65 19 1314
2014 Secondary or high school graduation certificate or equivalent or less 35 36 16 7 5 0 0 71 13 1406
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 41 16 10 6 0 0 68 16 2504
2014 University certificate or diploma below the bachelor's level 23 39 16 12 10 0 0 62 22 474
2014 Bachelor's degree 24 38 17 12 8 0 0 62 20 3121
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 34 17 12 11 0 1 60 23 1370

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 38 37 12 7 5 0 0 76 12 1227
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 37 14 9 6 0 0 71 15 2267
2017 University certificate or diploma below the bachelor's level 32 34 14 11 9 0 0 66 20 471
2017 Bachelor's degree 29 39 14 12 5 0 0 68 18 3057
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 40 14 10 7 0 0 69 17 1315
2014 Secondary or high school graduation certificate or equivalent or less 36 38 13 7 4 0 0 75 12 1407
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 41 15 10 6 0 0 70 16 2501
2014 University certificate or diploma below the bachelor's level 23 39 17 11 8 0 1 63 20 475
2014 Bachelor's degree 25 40 17 11 6 0 0 66 17 3118
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 39 14 13 7 0 0 66 20 1370
2011 Secondary or high school graduation certificate or equivalent or less 39 38 13 6 3 0 1 78 9 1812
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 41 13 8 3 0 0 76 11 2996
2011 University certificate or diploma below the bachelor's level 30 42 15 8 4 1 0 73 12 595
2011 Bachelor's degree 33 44 13 8 3 0 0 76 11 3681
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 42 13 9 4 0 1 74 13 1351

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 46 36 10 4 3 0 0 82 8 1224
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 39 10 5 3 0 0 81 8 2260
2017 University certificate or diploma below the bachelor's level 38 39 13 7 4 0 0 77 11 471
2017 Bachelor's degree 34 44 12 7 3 0 0 78 10 3058
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 38 11 7 5 0 0 78 11 1312
2014 Secondary or high school graduation certificate or equivalent or less 46 38 9 4 3 0 0 84 7 1404
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 42 12 5 3 0 0 80 8 2500
2014 University certificate or diploma below the bachelor's level 30 44 14 8 3 0 0 74 12 475
2014 Bachelor's degree 33 43 13 7 3 0 0 76 11 3119
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 41 13 7 4 0 0 75 11 1367
2011 Secondary or high school graduation certificate or equivalent or less 44 40 9 5 3 0 0 84 7 1816
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 41 11 5 3 0 0 81 8 2996
2011 University certificate or diploma below the bachelor's level 36 40 13 7 3 0 0 76 10 597
2011 Bachelor's degree 36 44 11 6 3 0 0 80 9 3686
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 42 10 6 3 0 0 81 10 1352
2008 Secondary or high school graduation certificate or equivalent or less 45 38 9 4 2 0 0 84 7 1518
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 44 9 5 2 0 0 83 7 2122
2008 University certificate or diploma below the bachelor's level 37 44 10 6 3 0 0 81 8 449
2008 Bachelor's degree 37 45 10 6 2 0 0 82 9 2733
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 43 8 7 3 0 0 82 10 1002

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 41 33 14 6 4 0 1 76 10 1227
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 37 15 7 4 0 1 74 11 2269
2017 University certificate or diploma below the bachelor's level 34 30 18 11 6 0 0 64 17 474
2017 Bachelor's degree 33 36 16 9 5 0 1 70 14 3071
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 34 17 9 6 0 1 68 15 1317
2014 Secondary or high school graduation certificate or equivalent or less 46 32 14 5 2 0 1 78 8 1407
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 33 17 6 4 0 1 73 10 2505
2014 University certificate or diploma below the bachelor's level 29 37 17 10 6 0 1 67 16 475
2014 Bachelor's degree 36 35 16 7 5 0 1 72 12 3122
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 35 18 9 5 0 1 68 14 1370
2011 Secondary or high school graduation certificate or equivalent or less 39 34 16 7 4 0 1 73 11 1813
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 33 18 8 5 0 1 70 12 2992
2011 University certificate or diploma below the bachelor's level 31 32 19 10 7 0 1 64 17 593
2011 Bachelor's degree 33 36 18 8 5 0 1 69 13 3686
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 36 18 11 7 0 0 64 18 1356
2008 Secondary or high school graduation certificate or equivalent or less 32 32 20 10 5 0 1 65 15 1518
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 35 21 10 5 0 0 64 15 2119
2008 University certificate or diploma below the bachelor's level 24 34 21 13 8 0 0 58 21 448
2008 Bachelor's degree 27 38 19 10 6 0 0 65 16 2734
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 35 21 10 9 0 1 61 19 1002

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 12 27 31 16 9 1 4 26 41 1221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 26 33 16 7 1 3 24 42 2257
2017 University certificate or diploma below the bachelor's level 16 31 30 13 6 1 3 20 49 472
2017 Bachelor's degree 12 26 36 16 6 1 3 23 40 3061
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 24 37 17 6 1 3 23 38 1309
2014 Secondary or high school graduation certificate or equivalent or less 10 29 33 17 7 1 3 24 41 1404
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 30 35 14 6 1 2 21 43 2499
2014 University certificate or diploma below the bachelor's level 16 34 33 12 3 0 2 16 50 475
2014 Bachelor's degree 11 30 35 15 6 1 2 21 42 3117
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 27 36 15 5 1 3 21 41 1368
2011 Secondary or high school graduation certificate or equivalent or less 12 29 32 16 6 1 4 23 43 1808
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 29 33 16 6 1 2 22 44 2981
2011 University certificate or diploma below the bachelor's level 15 30 35 13 5 1 2 19 46 591
2011 Bachelor's degree 11 28 36 16 6 1 2 23 40 3690
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 28 36 16 6 1 2 23 40 1347
2008 Secondary or high school graduation certificate or equivalent or less 13 32 32 14 5 1 3 20 47 1519
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 30 34 14 6 0 2 20 45 2121
2008 University certificate or diploma below the bachelor's level 14 37 33 10 4 1 2 14 52 447
2008 Bachelor's degree 12 30 33 16 6 1 2 22 44 2731
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 27 34 15 7 2 2 24 41 1005

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 11 21 28 18 13 4 5 34 35 1213
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 19 30 18 11 3 4 32 36 2247
2017 University certificate or diploma below the bachelor's level 15 22 29 19 10 2 4 30 39 471
2017 Bachelor's degree 12 23 29 20 11 3 3 32 37 3060
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 20 31 20 10 3 4 33 34 1311
2014 Secondary or high school graduation certificate or equivalent or less 9 21 28 21 11 5 4 35 34 1406
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 22 32 18 9 3 3 29 36 2499
2014 University certificate or diploma below the bachelor's level 17 24 28 19 8 3 2 28 43 475
2014 Bachelor's degree 12 23 30 21 9 2 3 32 37 3111
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 21 31 23 8 2 3 32 35 1364
2011 Secondary or high school graduation certificate or equivalent or less 9 21 30 19 12 3 5 34 33 1801
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 22 29 19 12 3 4 32 36 2985
2011 University certificate or diploma below the bachelor's level 13 23 31 19 9 2 4 29 38 592
2011 Bachelor's degree 9 21 30 21 12 3 3 36 32 3684
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 21 30 20 11 4 3 34 34 1345
2008 Secondary or high school graduation certificate or equivalent or less 13 22 29 18 10 3 4 30 38 1512
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 24 28 18 10 2 3 30 41 2114
2008 University certificate or diploma below the bachelor's level 13 30 29 16 7 3 3 25 45 447
2008 Bachelor's degree 11 22 29 21 10 4 2 33 36 2724
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 21 26 22 12 3 3 35 37 1001

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 16 24 28 14 9 3 6 26 44 1213
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 25 29 14 8 2 4 23 46 2253
2017 University certificate or diploma below the bachelor's level 20 28 26 12 8 2 5 21 51 472
2017 Bachelor's degree 17 25 31 14 6 2 6 21 46 3061
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 27 28 13 6 2 5 20 50 1311
2014 Secondary or high school graduation certificate or equivalent or less 18 26 27 14 8 3 4 24 48 1404
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 29 27 13 5 2 4 19 52 2500
2014 University certificate or diploma below the bachelor's level 25 28 29 9 5 2 2 15 55 475
2014 Bachelor's degree 20 27 27 13 7 2 5 21 50 3113
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 27 26 11 5 1 5 18 54 1365
2011 Secondary or high school graduation certificate or equivalent or less 19 27 27 12 7 3 5 21 50 1802
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 29 26 12 6 2 4 19 54 2980
2011 University certificate or diploma below the bachelor's level 23 27 30 11 5 2 3 16 53 592
2011 Bachelor's degree 20 26 27 12 8 2 5 21 49 3684
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 26 26 12 7 1 5 20 52 1350
2008 Secondary or high school graduation certificate or equivalent or less 21 27 26 14 6 2 4 21 51 1510
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 27 26 13 6 2 3 20 52 2111
2008 University certificate or diploma below the bachelor's level 25 34 23 10 5 1 1 15 61 447
2008 Bachelor's degree 21 26 25 14 7 2 5 22 51 2723
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 24 25 13 7 2 6 22 50 1004

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 9 16 29 26 12 2 5 41 27 1211
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 17 32 23 13 1 4 38 28 2249
2017 University certificate or diploma below the bachelor's level 12 22 35 17 9 1 4 27 36 468
2017 Bachelor's degree 12 21 35 21 9 1 2 31 34 3049
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 23 34 20 7 1 3 29 36 1313
2014 Secondary or high school graduation certificate or equivalent or less 9 18 32 24 11 1 4 36 29 1397
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 19 34 23 9 1 3 34 31 2496
2014 University certificate or diploma below the bachelor's level 12 25 35 18 6 1 3 25 38 473
2014 Bachelor's degree 10 23 37 18 9 1 2 28 34 3109
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 23 36 19 7 1 2 27 36 1368
2011 Secondary or high school graduation certificate or equivalent or less 11 21 32 22 9 1 5 33 34 1802
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 21 34 21 9 1 3 31 33 2971
2011 University certificate or diploma below the bachelor's level 14 26 33 19 7 1 1 26 41 589
2011 Bachelor's degree 11 24 36 19 8 0 2 27 35 3679
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 25 37 17 6 1 2 24 38 1349
2008 Secondary or high school graduation certificate or equivalent or less 11 23 33 21 9 1 3 31 35 1509
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 21 32 22 10 1 3 33 34 2112
2008 University certificate or diploma below the bachelor's level 15 25 37 15 6 0 1 22 40 442
2008 Bachelor's degree 13 24 34 20 7 1 1 27 38 2726
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 25 35 18 6 1 2 25 40 1003

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 13 21 26 18 12 3 6 34 38 1213
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 22 29 17 11 1 4 29 41 2251
2017 University certificate or diploma below the bachelor's level 22 25 24 14 8 1 5 24 51 469
2017 Bachelor's degree 19 25 27 16 9 1 3 26 46 3055
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 25 26 17 8 1 4 27 46 1312
2014 Secondary or high school graduation certificate or equivalent or less 18 25 25 16 10 1 5 28 45 1405
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 25 28 15 8 1 3 24 47 2494
2014 University certificate or diploma below the bachelor's level 28 26 25 13 5 1 2 19 55 475
2014 Bachelor's degree 20 29 27 13 7 1 3 21 51 3114
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 27 28 13 7 1 3 21 50 1368
2011 Secondary or high school graduation certificate or equivalent or less 17 24 27 16 10 1 5 28 44 1804
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 24 28 16 9 1 4 26 45 2984
2011 University certificate or diploma below the bachelor's level 24 24 28 15 5 1 3 21 50 593
2011 Bachelor's degree 18 26 29 15 8 1 3 24 46 3683
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 28 28 14 7 1 4 21 49 1351
2008 Secondary or high school graduation certificate or equivalent or less 19 26 27 15 8 1 4 25 47 1511
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 25 27 16 9 1 3 26 46 2111
2008 University certificate or diploma below the bachelor's level 20 28 30 11 8 1 2 19 50 444
2008 Bachelor's degree 18 27 27 16 8 1 4 25 47 2727
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 24 28 15 8 1 4 24 47 1004

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 15 21 23 18 13 4 6 34 40 1220
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 20 25 20 12 4 5 35 38 2259
2017 University certificate or diploma below the bachelor's level 17 23 25 19 8 2 5 30 43 470
2017 Bachelor's degree 13 19 27 20 11 3 5 35 36 3059
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 21 27 21 11 3 5 36 35 1314
2014 Secondary or high school graduation certificate or equivalent or less 11 22 26 20 11 4 6 35 36 1405
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 20 26 22 12 3 5 37 35 2500
2014 University certificate or diploma below the bachelor's level 16 20 28 21 9 2 4 32 39 474
2014 Bachelor's degree 10 18 28 23 14 3 5 41 29 3114
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 16 29 25 11 3 5 40 29 1364
2011 Secondary or high school graduation certificate or equivalent or less 12 19 24 23 13 3 6 39 35 1800
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 20 26 22 13 3 6 38 34 2976
2011 University certificate or diploma below the bachelor's level 15 21 25 23 10 3 4 35 38 594
2011 Bachelor's degree 9 19 29 23 13 3 4 39 30 3677
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 19 29 22 13 2 5 38 32 1349
2008 Secondary or high school graduation certificate or equivalent or less 16 24 24 19 9 3 6 30 43 1514
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 23 26 20 10 3 5 32 40 2118
2008 University certificate or diploma below the bachelor's level 17 24 27 17 10 2 3 29 43 444
2008 Bachelor's degree 13 23 28 18 10 3 4 30 39 2728
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 22 30 16 9 3 4 28 40 1004

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 14 21 32 14 9 4 5 25 39 1215
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 25 31 13 9 2 3 23 45 2258
2017 University certificate or diploma below the bachelor's level 20 28 29 11 7 2 4 19 51 471
2017 Bachelor's degree 17 26 33 13 6 2 3 20 45 3059
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 26 33 11 5 2 3 17 47 1316
2014 Secondary or high school graduation certificate or equivalent or less 15 24 30 14 9 3 4 25 43 1405
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 26 34 12 7 2 3 20 45 2502
2014 University certificate or diploma below the bachelor's level 20 28 34 9 5 1 2 15 50 475
2014 Bachelor's degree 19 26 32 12 7 2 3 20 47 3119
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 23 34 11 5 2 3 17 47 1365
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 65 22 5 3 2 1 2 90 5 1226
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 65 21 6 4 3 0 2 88 7 2261
2017 University certificate or diploma below the bachelor's level 61 19 7 6 4 0 2 82 10 474
2017 Bachelor's degree 68 19 5 4 2 0 3 89 6 3068
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 65 20 4 5 3 0 3 88 8 1318
2014 Secondary or high school graduation certificate or equivalent or less 66 21 5 3 2 1 2 89 5 1407
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 63 20 6 5 3 0 3 86 8 2503
2014 University certificate or diploma below the bachelor's level 59 19 8 7 4 0 3 81 11 474
2014 Bachelor's degree 70 18 4 4 2 0 2 90 6 3118
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 67 18 5 4 3 0 2 87 8 1370
2011 Secondary or high school graduation certificate or equivalent or less 66 19 6 5 2 0 3 87 7 1812
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 63 18 7 5 3 0 3 84 9 2991
2011 University certificate or diploma below the bachelor's level 62 21 5 6 3 0 2 85 10 595
2011 Bachelor's degree 66 19 5 5 2 0 2 88 7 3682
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 65 18 5 7 3 0 2 85 10 1350
2008 Secondary or high school graduation certificate or equivalent or less 64 18 5 5 4 0 4 86 9 1517
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 18 6 6 5 1 6 82 12 2122
2008 University certificate or diploma below the bachelor's level 57 20 5 8 5 0 5 81 14 449
2008 Bachelor's degree 63 18 4 6 3 0 5 85 10 2732
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 64 18 4 6 4 0 4 85 11 1007

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 29 35 16 7 6 4 4 68 14 1226
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 32 18 8 7 5 3 64 16 2260
2017 University certificate or diploma below the bachelor's level 26 30 17 11 9 4 3 61 21 473
2017 Bachelor's degree 26 32 15 8 6 7 6 66 17 3069
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 29 16 9 8 6 5 63 19 1317
2014 Secondary or high school graduation certificate or equivalent or less 29 34 17 9 6 3 2 67 16 1408
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 36 16 9 7 4 2 67 17 2505
2014 University certificate or diploma below the bachelor's level 24 31 20 11 9 2 3 58 21 474
2014 Bachelor's degree 29 32 15 9 5 5 4 67 16 3121
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 32 15 8 8 3 4 67 17 1369

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 45 32 10 6 5 1 0 78 12 1227
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 32 9 9 6 1 0 76 15 2261
2017 University certificate or diploma below the bachelor's level 42 30 12 7 7 1 0 73 14 474
2017 Bachelor's degree 47 32 8 6 5 1 0 80 11 3068
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 31 8 7 7 1 0 78 14 1314
2014 Secondary or high school graduation certificate or equivalent or less 44 32 9 7 6 1 0 77 13 1408
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 32 11 9 6 1 0 74 15 2505
2014 University certificate or diploma below the bachelor's level 35 35 12 9 7 1 0 71 17 475
2014 Bachelor's degree 45 33 9 8 5 1 0 79 13 3121
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 32 10 8 6 1 0 76 14 1369

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 29 36 17 9 7 1 1 67 16 1226
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 37 16 12 7 1 1 64 20 2260
2017 University certificate or diploma below the bachelor's level 28 34 15 11 10 1 1 63 22 473
2017 Bachelor's degree 30 38 13 11 5 2 1 70 16 3069
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 38 12 10 6 2 1 72 16 1317
2014 Secondary or high school graduation certificate or equivalent or less 22 39 17 13 6 2 1 63 19 1407
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 41 16 13 6 1 1 64 20 2501
2014 University certificate or diploma below the bachelor's level 21 37 17 14 8 2 2 60 23 475
2014 Bachelor's degree 27 43 11 10 5 2 2 72 16 3121
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 42 12 9 6 2 2 72 16 1370
2011 Secondary or high school graduation certificate or equivalent or less 25 39 14 12 6 2 1 67 19 1817
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 38 15 13 7 1 1 64 20 2993
2011 University certificate or diploma below the bachelor's level 23 38 16 12 7 3 0 64 20 596
2011 Bachelor's degree 29 41 13 10 4 2 1 72 14 3687
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 40 12 9 4 2 0 74 13 1354
2008 Secondary or high school graduation certificate or equivalent or less 25 38 16 12 5 2 2 65 18 1519
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 38 14 13 7 2 1 66 20 2122
2008 University certificate or diploma below the bachelor's level 25 39 15 12 8 2 0 65 20 449
2008 Bachelor's degree 30 40 12 11 4 2 1 73 15 2730
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 38 10 11 5 1 1 74 16 1004

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 27 17 11 8 8 2 60 21 1228
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 30 16 11 10 8 1 59 23 2267
2017 University certificate or diploma below the bachelor's level 24 27 16 11 13 8 2 56 26 474
2017 Bachelor's degree 27 30 14 10 6 12 1 65 18 3069
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 28 13 9 9 10 1 66 20 1315
2014 Secondary or high school graduation certificate or equivalent or less 23 31 18 12 8 7 1 59 22 1406
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 29 19 12 10 8 1 56 23 2500
2014 University certificate or diploma below the bachelor's level 21 30 16 12 12 7 3 56 26 475
2014 Bachelor's degree 28 30 14 10 6 10 3 66 18 3121
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 28 14 10 9 8 2 64 21 1370
2011 Secondary or high school graduation certificate or equivalent or less 27 30 17 11 8 7 1 62 20 1818
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 28 17 12 9 6 1 58 23 2988
2011 University certificate or diploma below the bachelor's level 26 30 16 9 12 7 1 61 22 593
2011 Bachelor's degree 33 30 13 8 6 9 1 69 16 3688
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 29 12 9 7 8 1 70 17 1354
2008 Secondary or high school graduation certificate or equivalent or less 27 31 16 11 8 6 1 63 20 1519
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 30 16 11 9 6 1 61 22 2124
2008 University certificate or diploma below the bachelor's level 25 32 16 9 10 6 1 62 21 449
2008 Bachelor's degree 32 32 11 9 6 10 1 71 16 2728
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 29 12 8 8 9 1 69 18 1006

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 15 22 21 14 10 16 2 45 29 1229
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 22 20 16 12 16 2 42 34 2268
2017 University certificate or diploma below the bachelor's level 10 23 22 15 15 13 2 38 36 474
2017 Bachelor's degree 11 21 17 18 10 20 3 42 36 3071
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 22 19 15 12 18 3 42 34 1318
2014 Secondary or high school graduation certificate or equivalent or less 13 24 21 16 12 12 2 43 32 1406
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 23 23 16 14 12 2 38 34 2502
2014 University certificate or diploma below the bachelor's level 7 22 21 21 17 10 2 33 43 474
2014 Bachelor's degree 9 22 17 19 12 16 3 39 39 3119
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 24 21 15 13 14 3 41 34 1368

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 44 38 10 5 3 0 0 82 8 1225
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 39 9 6 3 0 0 82 10 2267
2017 University certificate or diploma below the bachelor's level 38 40 10 8 4 1 0 79 12 473
2017 Bachelor's degree 46 39 7 5 2 0 0 86 7 3063
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 38 8 6 3 0 0 82 10 1317
2014 Secondary or high school graduation certificate or equivalent or less 41 41 9 6 2 0 0 82 9 1407
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 43 9 6 3 0 0 82 9 2503
2014 University certificate or diploma below the bachelor's level 35 42 11 8 3 0 0 77 12 475
2014 Bachelor's degree 44 40 8 5 3 0 0 84 8 3121
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 44 7 6 2 0 0 85 8 1369
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 42 34 11 7 4 1 0 77 12 1226
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 36 12 7 5 1 0 76 12 2269
2017 University certificate or diploma below the bachelor's level 34 34 14 9 8 1 1 69 17 474
2017 Bachelor's degree 35 38 12 9 5 1 0 73 14 3069
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 36 12 10 8 0 1 70 17 1319
2014 Secondary or high school graduation certificate or equivalent or less 41 36 11 6 4 1 1 78 10 1408
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 37 12 7 4 1 1 76 12 2504
2014 University certificate or diploma below the bachelor's level 30 36 18 9 6 0 1 67 16 475
2014 Bachelor's degree 35 39 12 8 5 1 0 75 13 3120
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 38 13 9 6 0 1 72 15 1368
2011 Secondary or high school graduation certificate or equivalent or less 42 36 11 6 4 0 0 79 10 1819
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 37 13 6 5 1 0 76 12 2995
2011 University certificate or diploma below the bachelor's level 34 38 12 9 7 0 0 73 16 595
2011 Bachelor's degree 35 39 13 8 4 1 0 75 13 3688
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 38 12 10 5 1 1 72 15 1354
2008 Secondary or high school graduation certificate or equivalent or less 42 32 12 7 6 1 0 75 13 1522
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 35 12 9 7 1 0 71 16 2123
2008 University certificate or diploma below the bachelor's level 31 36 15 10 7 1 0 67 17 449
2008 Bachelor's degree 33 37 14 10 5 1 1 71 15 2732
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 34 12 11 9 0 1 67 20 1005

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 47 30 12 6 3 3 1 79 9 1227
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 31 11 6 4 2 1 79 11 2267
2017 University certificate or diploma below the bachelor's level 41 32 12 7 5 3 1 76 12 474
2017 Bachelor's degree 44 33 10 6 4 3 1 79 10 3068
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 34 10 6 6 2 0 77 12 1318
2014 Secondary or high school graduation certificate or equivalent or less 46 30 12 5 4 2 1 78 10 1407
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 32 12 6 4 2 0 78 10 2503
2014 University certificate or diploma below the bachelor's level 34 31 18 8 5 2 2 67 14 475
2014 Bachelor's degree 42 35 11 6 3 3 0 79 9 3120
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 34 12 7 5 3 1 76 12 1368
2011 Secondary or high school graduation certificate or equivalent or less 45 32 13 5 3 2 1 78 8 1818
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 31 13 6 4 2 0 76 11 2991
2011 University certificate or diploma below the bachelor's level 38 33 13 6 5 3 1 75 12 595
2011 Bachelor's degree 42 34 12 6 3 3 0 78 10 3684
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 30 13 6 6 2 0 75 12 1355
2008 Secondary or high school graduation certificate or equivalent or less 45 29 12 6 4 3 1 77 11 1521
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 32 13 6 6 2 0 74 12 2123
2008 University certificate or diploma below the bachelor's level 35 33 13 9 8 3 0 70 17 449
2008 Bachelor's degree 42 32 12 7 4 2 1 77 12 2730
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 31 11 7 6 2 1 75 14 1006

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 46 33 9 8 4 0 0 79 12 1229
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 34 9 7 4 1 0 79 12 2269
2017 University certificate or diploma below the bachelor's level 39 32 11 10 6 1 1 72 16 474
2017 Bachelor's degree 42 36 9 8 4 1 0 79 12 3065
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 35 10 8 6 1 0 75 14 1318
2014 Secondary or high school graduation certificate or equivalent or less 43 33 12 6 5 0 0 77 11 1408
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 35 11 8 4 1 0 76 12 2499
2014 University certificate or diploma below the bachelor's level 33 32 15 12 7 0 0 66 19 475
2014 Bachelor's degree 40 37 10 8 4 0 0 77 12 3122
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 35 12 10 6 0 0 72 16 1369
2011 Secondary or high school graduation certificate or equivalent or less 43 33 12 7 4 0 0 77 11 1813
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 33 12 7 6 0 0 75 13 2997
2011 University certificate or diploma below the bachelor's level 36 37 11 9 6 0 0 73 16 594
2011 Bachelor's degree 40 37 11 8 4 0 0 77 12 3687
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 34 11 8 6 1 0 75 14 1349
2008 Secondary or high school graduation certificate or equivalent or less 43 32 11 8 5 1 0 76 13 1521
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 35 12 9 6 0 0 73 15 2121
2008 University certificate or diploma below the bachelor's level 34 38 12 8 8 0 0 72 17 449
2008 Bachelor's degree 39 35 10 10 5 1 1 76 14 2729
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 34 10 9 8 1 1 74 17 1004

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 78 16 3 1 1 0 1 95 2 1220
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 78 14 3 2 1 0 2 93 3 2261
2017 University certificate or diploma below the bachelor's level 74 15 3 2 3 0 2 92 5 473
2017 Bachelor's degree 81 13 3 1 1 0 1 95 2 3067
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 76 15 3 2 2 0 2 93 4 1317
2014 Secondary or high school graduation certificate or equivalent or less 76 16 3 1 1 0 2 95 2 1409
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 76 14 4 2 2 0 2 92 4 2505
2014 University certificate or diploma below the bachelor's level 70 17 4 2 4 0 3 89 6 475
2014 Bachelor's degree 79 14 3 1 1 0 2 95 2 3120
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 76 15 3 2 2 0 2 93 4 1368
2011 Secondary or high school graduation certificate or equivalent or less 78 15 3 1 1 0 2 94 3 1819
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 77 13 4 2 2 0 3 92 4 2997
2011 University certificate or diploma below the bachelor's level 74 14 4 2 3 0 2 91 5 595
2011 Bachelor's degree 79 13 3 2 1 0 2 94 3 3686
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 77 13 3 2 2 0 2 92 4 1354
2008 Secondary or high school graduation certificate or equivalent or less 80 10 2 2 2 0 3 93 4 1519
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 75 11 4 2 2 0 5 91 5 2125
2008 University certificate or diploma below the bachelor's level 71 13 5 3 4 1 4 88 7 449
2008 Bachelor's degree 80 9 2 2 2 0 4 94 4 2734
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 80 9 2 2 4 0 4 92 6 1007

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 55 21 8 4 4 2 6 83 8 1226
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 25 6 3 4 2 3 86 8 2266
2017 University certificate or diploma below the bachelor's level 56 25 7 4 4 1 3 85 9 471
2017 Bachelor's degree 60 25 5 3 3 2 2 89 6 3065
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 56 25 6 3 4 2 4 86 8 1318
2014 Secondary or high school graduation certificate or equivalent or less 47 25 9 5 5 3 6 79 11 1408
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 24 9 6 7 3 6 76 14 2504
2014 University certificate or diploma below the bachelor's level 40 26 11 6 9 4 4 72 16 475
2014 Bachelor's degree 49 25 8 5 5 3 5 81 11 3121
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 27 9 5 7 3 6 78 13 1370
2011 Secondary or high school graduation certificate or equivalent or less 47 27 10 5 6 2 3 78 12 1816
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 27 10 6 7 2 4 76 14 2998
2011 University certificate or diploma below the bachelor's level 39 31 10 8 7 2 3 74 16 597
2011 Bachelor's degree 42 30 9 7 5 2 5 77 13 3686
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 31 10 7 6 2 5 76 13 1356

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 58 25 9 3 3 1 0 84 7 1226
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 27 8 4 3 0 0 84 8 2267
2017 University certificate or diploma below the bachelor's level 53 27 9 4 5 1 1 81 10 472
2017 Bachelor's degree 58 26 7 5 3 1 0 85 8 3066
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 53 28 7 6 5 1 1 82 11 1317

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 56 26 9 3 4 2 0 84 7 1229
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 24 10 4 4 2 0 82 8 2268
2017 University certificate or diploma below the bachelor's level 52 23 13 3 6 2 1 77 9 472
2017 Bachelor's degree 57 25 9 3 3 2 0 84 7 3067
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 27 9 4 6 2 1 80 10 1318

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 54 27 9 5 4 1 0 82 8 1224
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 26 9 5 5 0 0 81 10 2262
2017 University certificate or diploma below the bachelor's level 48 27 12 5 7 1 0 76 12 471
2017 Bachelor's degree 52 28 10 6 4 0 0 80 10 3063
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 30 9 8 7 0 1 76 15 1314
2014 Secondary or high school graduation certificate or equivalent or less 53 28 10 4 4 0 0 81 9 1407
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 32 11 5 4 0 0 80 9 2500
2014 University certificate or diploma below the bachelor's level 39 30 15 10 6 0 0 69 16 475
2014 Bachelor's degree 46 33 10 6 4 1 0 79 10 3117
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 32 11 7 7 1 0 75 14 1369
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 29 38 14 10 3 2 5 72 14 208
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 40 15 7 6 3 4 71 13 468
2017 University certificate or diploma below the bachelor's level 23 29 20 11 8 2 7 58 21 139
2017 Bachelor's degree 26 35 15 10 4 3 8 68 16 847
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 35 13 9 8 4 7 67 19 504
2014 Secondary or high school graduation certificate or equivalent or less 35 34 13 7 3 2 6 75 11 239
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 37 17 9 6 2 4 66 16 484
2014 University certificate or diploma below the bachelor's level 24 37 14 13 5 2 5 66 19 148
2014 Bachelor's degree 24 35 17 10 5 3 6 65 16 851
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 36 14 9 7 2 7 68 17 508

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 29 38 14 7 4 7 1 73 12 1226
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 35 17 7 6 7 0 67 14 2270
2017 University certificate or diploma below the bachelor's level 24 32 19 10 7 8 0 61 18 474
2017 Bachelor's degree 24 34 17 9 5 10 0 65 16 3066
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 34 16 9 8 9 1 64 19 1318
2014 Secondary or high school graduation certificate or equivalent or less 28 35 17 8 3 8 1 69 12 1408
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 36 18 8 6 8 1 66 14 2500
2014 University certificate or diploma below the bachelor's level 19 39 17 8 8 9 0 64 17 475
2014 Bachelor's degree 23 35 16 8 5 13 0 67 15 3120
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 34 16 9 7 12 0 64 18 1369
2011 Secondary or high school graduation certificate or equivalent or less 26 31 19 9 5 8 1 64 15 1812
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 31 21 9 6 8 0 61 17 2992
2011 University certificate or diploma below the bachelor's level 22 31 20 11 6 10 0 59 19 593
2011 Bachelor's degree 24 33 19 8 5 11 0 64 15 3681
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 31 18 8 7 11 1 63 17 1355

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 34 19 10 6 3 1 63 17 1228
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 33 20 11 9 3 0 59 21 2269
2017 University certificate or diploma below the bachelor's level 20 31 24 11 12 3 0 52 24 472
2017 Bachelor's degree 20 33 19 14 10 3 0 55 25 3068
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 33 18 14 11 3 1 55 26 1316
2014 Secondary or high school graduation certificate or equivalent or less 24 34 22 10 6 4 1 60 17 1408
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 33 22 12 9 3 0 55 22 2502
2014 University certificate or diploma below the bachelor's level 17 36 20 14 10 3 0 54 26 475
2014 Bachelor's degree 18 33 21 15 9 3 0 53 25 3119
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 33 19 14 12 4 0 53 26 1368
2011 Secondary or high school graduation certificate or equivalent or less 21 35 23 10 8 3 1 58 18 1810
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 30 24 12 10 3 0 52 23 2989
2011 University certificate or diploma below the bachelor's level 19 31 22 13 10 4 0 53 25 594
2011 Bachelor's degree 18 34 22 13 9 3 0 54 24 3679
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 31 20 15 11 3 1 53 26 1351
2008 Secondary or high school graduation certificate or equivalent or less 22 34 21 11 8 4 0 58 20 1520
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 32 21 12 11 3 0 54 24 2122
2008 University certificate or diploma below the bachelor's level 19 36 19 13 11 2 0 56 25 449
2008 Bachelor's degree 18 34 20 14 10 3 0 54 25 2733
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 33 18 15 12 4 0 53 28 1003

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 20 33 21 13 8 5 1 56 22 1225
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 30 23 14 10 5 0 51 25 2265
2017 University certificate or diploma below the bachelor's level 15 26 27 15 12 6 0 44 28 474
2017 Bachelor's degree 15 29 20 18 11 6 0 47 31 3067
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 31 21 17 12 6 1 47 31 1316
2014 Secondary or high school graduation certificate or equivalent or less 17 32 25 12 7 6 1 53 20 1408
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 30 26 15 9 6 0 47 26 2500
2014 University certificate or diploma below the bachelor's level 13 28 25 18 12 6 0 43 31 473
2014 Bachelor's degree 11 28 25 19 11 6 0 42 32 3120
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 30 21 18 12 7 0 46 32 1368
2011 Secondary or high school graduation certificate or equivalent or less 15 35 25 13 6 6 0 53 20 1812
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 32 25 15 9 6 0 47 26 2991
2011 University certificate or diploma below the bachelor's level 9 32 24 18 9 7 0 45 29 595
2011 Bachelor's degree 10 32 23 19 9 7 0 46 30 3689
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 31 22 18 10 8 0 47 30 1351
2008 Secondary or high school graduation certificate or equivalent or less 12 35 22 14 9 8 0 51 25 1516
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 31 23 17 10 8 0 45 30 2122
2008 University certificate or diploma below the bachelor's level 8 34 23 17 12 5 0 45 30 448
2008 Bachelor's degree 8 30 21 21 11 8 0 41 36 2732
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 30 21 19 14 9 0 40 36 1004

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 25 31 18 13 9 5 0 58 23 1226
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 30 19 12 11 6 0 55 24 2269
2017 University certificate or diploma below the bachelor's level 18 26 24 13 13 6 0 47 27 473
2017 Bachelor's degree 19 32 18 14 11 6 0 54 26 3072
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 32 19 12 12 6 1 55 26 1318
2014 Secondary or high school graduation certificate or equivalent or less 20 30 21 12 9 8 0 54 23 1405
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 28 23 13 12 7 0 48 27 2500
2014 University certificate or diploma below the bachelor's level 14 25 22 17 13 7 0 43 33 475
2014 Bachelor's degree 14 29 21 17 12 7 0 46 31 3120
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 30 18 15 14 8 0 49 32 1368
2011 Secondary or high school graduation certificate or equivalent or less 17 33 22 12 8 8 0 54 22 1810
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 31 21 14 11 7 0 50 28 2992
2011 University certificate or diploma below the bachelor's level 13 31 21 16 11 8 0 48 29 596
2011 Bachelor's degree 14 31 20 16 10 9 0 50 28 3689
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 33 18 14 11 8 0 53 27 1353
2008 Secondary or high school graduation certificate or equivalent or less 14 33 21 12 11 9 0 52 25 1520
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 29 21 15 13 9 0 46 31 2125
2008 University certificate or diploma below the bachelor's level 9 32 20 18 12 9 0 45 33 449
2008 Bachelor's degree 11 31 19 18 11 10 0 46 32 2733
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 31 16 16 14 12 0 49 34 1001

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 22 33 18 14 9 3 0 58 24 1226
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 34 20 14 11 3 0 55 25 2263
2017 University certificate or diploma below the bachelor's level 16 31 21 16 14 3 0 48 31 472
2017 Bachelor's degree 15 35 19 17 10 3 0 52 29 3065
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 35 19 16 10 4 1 53 27 1316
2014 Secondary or high school graduation certificate or equivalent or less 20 33 22 14 8 3 0 55 23 1406
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 36 20 16 10 2 0 52 27 2503
2014 University certificate or diploma below the bachelor's level 11 32 23 16 16 3 0 44 33 474
2014 Bachelor's degree 13 33 21 19 12 2 0 47 31 3114
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 35 19 16 14 3 0 49 31 1370
2011 Secondary or high school graduation certificate or equivalent or less 17 39 20 13 8 3 0 58 21 1811
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 36 20 16 10 2 0 53 27 2985
2011 University certificate or diploma below the bachelor's level 14 39 19 17 8 3 0 55 26 595
2011 Bachelor's degree 14 37 20 17 9 3 0 53 27 3683
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 36 19 17 10 3 0 53 27 1352
2008 Secondary or high school graduation certificate or equivalent or less 18 38 17 15 10 2 0 57 26 1518
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 34 19 18 9 3 0 53 28 2122
2008 University certificate or diploma below the bachelor's level 10 44 17 19 9 1 0 55 28 447
2008 Bachelor's degree 12 38 18 19 9 3 0 53 29 2729
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 37 17 18 11 4 0 52 31 1006
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 30 41 17 7 3 2 0 72 10 1228
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 42 20 8 5 2 0 67 13 2265
2017 University certificate or diploma below the bachelor's level 20 42 20 10 6 1 0 63 16 472
2017 Bachelor's degree 21 44 18 11 4 2 0 66 15 3065
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 44 18 10 6 2 0 65 16 1317
2014 Secondary or high school graduation certificate or equivalent or less 28 45 16 5 3 2 0 75 8 1408
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 42 20 8 4 2 0 67 13 2505
2014 University certificate or diploma below the bachelor's level 21 42 21 11 4 1 0 64 15 475
2014 Bachelor's degree 22 43 19 10 4 1 0 66 15 3122
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 43 18 10 6 2 0 65 16 1370
2011 Secondary or high school graduation certificate or equivalent or less 32 43 15 6 2 2 0 76 8 1813
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 41 18 9 4 2 0 69 13 2994
2011 University certificate or diploma below the bachelor's level 26 42 18 9 4 2 0 69 13 593
2011 Bachelor's degree 25 44 16 9 3 2 0 71 13 3674
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 43 15 11 5 2 0 69 16 1354

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 43 14 3 2 4 0 80 5 1226
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 43 15 4 2 4 0 78 7 2262
2017 University certificate or diploma below the bachelor's level 29 42 15 5 3 5 1 76 8 470
2017 Bachelor's degree 31 46 13 4 2 5 0 80 6 3066
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 44 12 4 3 3 0 80 8 1316
2014 Secondary or high school graduation certificate or equivalent or less 34 42 13 4 1 5 1 81 5 1406
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 44 13 4 1 4 1 81 5 2503
2014 University certificate or diploma below the bachelor's level 29 46 13 6 1 5 0 78 8 475
2014 Bachelor's degree 33 47 12 3 1 4 0 83 5 3121
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 44 9 4 2 4 0 85 6 1370
2011 Secondary or high school graduation certificate or equivalent or less 34 40 15 4 1 6 1 79 5 1807
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 41 16 5 2 4 1 76 7 2987
2011 University certificate or diploma below the bachelor's level 31 42 15 5 1 5 1 77 7 594
2011 Bachelor's degree 33 43 14 4 1 4 0 80 6 3679
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 40 12 4 2 4 1 81 6 1354

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 37 35 12 6 5 3 1 76 11 1222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 38 13 8 4 3 1 74 13 2261
2017 University certificate or diploma below the bachelor's level 28 41 13 7 5 4 1 73 13 469
2017 Bachelor's degree 31 41 11 10 4 3 0 74 14 3060
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 38 11 9 5 2 1 75 14 1316
2014 Secondary or high school graduation certificate or equivalent or less 39 38 12 5 2 3 1 80 8 1407
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 41 13 5 3 2 1 78 9 2499
2014 University certificate or diploma below the bachelor's level 35 37 14 7 4 2 0 74 12 475
2014 Bachelor's degree 37 41 9 6 3 3 1 81 10 3120
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 41 9 6 3 2 1 81 10 1370
2011 Secondary or high school graduation certificate or equivalent or less 38 38 11 5 3 4 1 79 9 1808
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 36 12 7 4 3 1 76 12 2986
2011 University certificate or diploma below the bachelor's level 38 39 10 5 4 3 1 79 10 594
2011 Bachelor's degree 37 39 11 7 3 3 1 79 10 3682
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 37 9 6 4 2 1 80 11 1354
2008 Secondary or high school graduation certificate or equivalent or less 37 35 11 6 5 5 1 77 12 1517
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 36 13 8 5 4 1 73 13 2126
2008 University certificate or diploma below the bachelor's level 39 33 11 8 6 2 0 74 14 448
2008 Bachelor's degree 36 37 11 9 4 3 1 75 13 2728
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 34 9 7 5 3 1 78 12 1007

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 23 31 21 9 5 8 2 61 16 1225
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 32 24 10 7 6 2 56 18 2265
2017 University certificate or diploma below the bachelor's level 18 29 24 12 9 5 2 51 23 472
2017 Bachelor's degree 19 33 21 13 6 6 2 56 21 3066
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 34 19 11 8 4 1 59 21 1317
2014 Secondary or high school graduation certificate or equivalent or less 22 33 24 9 4 6 2 59 15 1405
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 33 25 9 6 6 2 58 16 2503
2014 University certificate or diploma below the bachelor's level 17 33 23 12 9 5 1 53 22 474
2014 Bachelor's degree 21 32 22 12 6 6 2 58 19 3121
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 36 18 11 6 5 1 63 18 1368
2011 Secondary or high school graduation certificate or equivalent or less 18 34 24 8 5 7 3 58 15 1816
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 32 27 10 6 7 2 52 18 2988
2011 University certificate or diploma below the bachelor's level 17 36 21 12 6 7 2 58 20 595
2011 Bachelor's degree 16 34 23 14 6 7 1 53 22 3682
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 35 21 12 7 4 1 58 20 1353

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 22 25 19 11 11 10 4 53 25 1221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 26 22 12 13 8 4 47 28 2266
2017 University certificate or diploma below the bachelor's level 15 22 19 16 16 9 4 42 36 470
2017 Bachelor's degree 15 25 18 15 12 12 3 47 32 3063
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 23 19 13 15 12 4 44 34 1315
2014 Secondary or high school graduation certificate or equivalent or less 17 24 23 12 11 10 2 47 27 1401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 24 21 16 13 10 2 43 33 2502
2014 University certificate or diploma below the bachelor's level 11 22 21 17 19 8 2 37 40 475
2014 Bachelor's degree 13 26 19 16 12 11 3 45 32 3117
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 24 18 16 15 11 3 42 36 1370
2011 Secondary or high school graduation certificate or equivalent or less 17 24 21 13 10 12 3 48 27 1814
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 21 23 15 13 11 3 41 33 2988
2011 University certificate or diploma below the bachelor's level 12 20 25 14 15 11 4 38 34 595
2011 Bachelor's degree 14 24 20 15 9 15 4 46 30 3678
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 22 18 13 13 15 5 45 32 1354

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 58 25 7 3 1 1 3 88 4 1227
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 25 8 4 3 1 3 84 7 2262
2017 University certificate or diploma below the bachelor's level 53 24 8 6 4 2 4 81 10 474
2017 Bachelor's degree 57 25 7 5 2 1 4 86 7 3068
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 26 8 5 2 2 4 84 7 1319
2014 Secondary or high school graduation certificate or equivalent or less 55 27 9 3 1 1 4 86 5 1408
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 26 9 5 3 1 3 82 8 2503
2014 University certificate or diploma below the bachelor's level 47 27 9 8 4 1 4 78 12 475
2014 Bachelor's degree 56 26 7 4 2 1 4 86 7 3119
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 28 9 5 3 1 3 83 9 1367

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 66 24 5 2 1 2 1 93 3 1230
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 66 23 6 2 1 1 1 91 3 2267
2017 University certificate or diploma below the bachelor's level 61 22 8 3 2 2 2 87 5 474
2017 Bachelor's degree 68 21 4 2 1 2 2 92 3 3070
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 64 25 5 2 1 2 2 92 3 1318
2014 Secondary or high school graduation certificate or equivalent or less 64 25 5 1 1 2 2 93 2 1407
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 64 24 5 2 1 1 2 92 3 2501
2014 University certificate or diploma below the bachelor's level 58 27 6 3 2 1 3 89 5 475
2014 Bachelor's degree 67 22 4 2 1 2 2 92 3 3121
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 61 25 5 3 2 2 2 90 5 1368
2011 Secondary or high school graduation certificate or equivalent or less 71 19 6 2 1 1 2 92 2 1814
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 68 21 5 2 1 1 2 92 3 2996
2011 University certificate or diploma below the bachelor's level 65 21 7 2 2 2 1 89 4 597
2011 Bachelor's degree 67 21 6 2 1 1 2 91 3 3686
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 67 22 6 2 1 1 1 91 3 1351
2008 Secondary or high school graduation certificate or equivalent or less 68 20 6 2 1 1 2 91 3 1520
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 66 21 6 2 1 1 2 90 4 2121
2008 University certificate or diploma below the bachelor's level 60 25 7 2 2 1 3 88 4 449
2008 Bachelor's degree 68 21 5 3 1 1 2 92 4 2728
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 67 20 5 2 1 1 3 91 4 1006

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 34 17 7 4 3 1 70 12 1227
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 34 17 11 8 2 0 64 19 2266
2017 University certificate or diploma below the bachelor's level 25 33 18 12 9 3 0 60 22 469
2017 Bachelor's degree 24 34 16 14 8 3 0 61 22 3065
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 36 14 14 10 2 0 60 25 1313
2014 Secondary or high school graduation certificate or equivalent or less 27 36 18 9 7 3 1 65 16 1405
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 32 18 14 12 2 1 55 26 2499
2014 University certificate or diploma below the bachelor's level 18 34 18 15 13 2 0 54 28 474
2014 Bachelor's degree 18 31 17 18 12 2 0 50 32 3119
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 31 16 20 15 2 1 48 35 1367
2011 Secondary or high school graduation certificate or equivalent or less 30 34 17 10 5 2 1 66 16 1814
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 37 18 12 8 1 1 61 20 2991
2011 University certificate or diploma below the bachelor's level 23 35 17 12 10 2 0 59 23 595
2011 Bachelor's degree 21 36 18 14 9 1 0 59 24 3686
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 34 19 13 10 2 0 57 24 1352
2008 Secondary or high school graduation certificate or equivalent or less 24 40 17 10 6 2 1 66 17 1520
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 38 19 12 8 1 0 59 21 2120
2008 University certificate or diploma below the bachelor's level 18 42 15 13 10 2 0 61 23 448
2008 Bachelor's degree 20 39 18 13 8 2 0 60 21 2734
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 38 16 14 11 2 0 59 25 1006

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 25 28 16 12 10 4 5 58 25 1228
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 30 16 13 15 3 1 54 30 2264
2017 University certificate or diploma below the bachelor's level 16 31 16 18 14 3 2 49 34 473
2017 Bachelor's degree 24 30 14 14 12 2 2 57 28 3070
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 28 13 15 18 3 3 51 35 1316
2014 Secondary or high school graduation certificate or equivalent or less 16 26 19 16 17 3 3 45 35 1405
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 25 19 17 20 3 3 41 39 2502
2014 University certificate or diploma below the bachelor's level 9 26 15 19 24 3 3 38 46 475
2014 Bachelor's degree 17 28 15 18 18 2 2 47 38 3121
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 24 15 18 23 2 3 41 43 1370
2011 Secondary or high school graduation certificate or equivalent or less 17 29 17 16 16 2 4 49 33 1814
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 29 18 16 19 2 2 45 36 2990
2011 University certificate or diploma below the bachelor's level 15 27 18 17 19 2 2 44 38 597
2011 Bachelor's degree 19 32 16 16 14 1 2 53 31 3687
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 27 16 18 18 1 2 47 37 1354
2008 Secondary or high school graduation certificate or equivalent or less 15 35 16 15 14 2 3 53 30 1518
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 33 16 16 16 2 1 51 33 2121
2008 University certificate or diploma below the bachelor's level 19 31 15 12 19 2 2 52 32 448
2008 Bachelor's degree 24 35 12 14 12 1 2 61 27 2728
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 31 13 14 18 2 2 54 32 1002

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 25 35 22 7 5 5 1 64 13 1230
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 37 21 9 6 5 1 61 16 2264
2017 University certificate or diploma below the bachelor's level 20 32 25 8 9 6 0 55 18 472
2017 Bachelor's degree 19 36 22 11 6 6 0 59 18 3065
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 37 20 11 8 5 0 58 20 1315

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 44 33 15 3 2 4 1 80 4 1227
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 37 14 3 2 3 1 79 6 2261
2017 University certificate or diploma below the bachelor's level 37 37 16 3 3 4 1 77 6 474
2017 Bachelor's degree 38 38 13 3 2 6 1 81 6 3066
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 37 14 4 3 5 1 78 7 1317
2014 Secondary or high school graduation certificate or equivalent or less 44 34 13 2 2 4 1 82 4 1404
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 38 13 3 2 4 1 81 5 2502
2014 University certificate or diploma below the bachelor's level 35 41 14 4 2 4 1 79 6 474
2014 Bachelor's degree 39 38 12 3 2 6 1 83 5 3121
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 41 12 3 2 6 0 81 6 1368

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 44 39 11 2 2 2 0 85 4 1226
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 40 12 3 2 2 0 82 5 2264
2017 University certificate or diploma below the bachelor's level 36 40 14 5 2 3 0 78 7 472
2017 Bachelor's degree 37 43 11 4 2 3 0 82 7 3064
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 40 12 5 3 3 0 78 9 1317
2014 Secondary or high school graduation certificate or equivalent or less 42 36 14 3 2 2 0 81 5 1408
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 39 13 4 2 2 0 80 6 2502
2014 University certificate or diploma below the bachelor's level 31 44 14 5 3 3 0 77 8 475
2014 Bachelor's degree 37 39 12 6 2 4 0 80 8 3118
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 41 14 5 4 3 0 77 9 1369
2011 Secondary or high school graduation certificate or equivalent or less 31 42 16 4 2 4 0 76 7 1810
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 39 17 5 4 3 0 74 9 2992
2011 University certificate or diploma below the bachelor's level 28 43 17 4 3 4 0 74 8 597
2011 Bachelor's degree 31 43 15 5 3 4 0 76 9 3688
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 42 15 7 4 4 0 73 12 1350

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 47 39 7 3 2 1 0 87 6 1230
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 38 9 5 3 0 0 83 7 2264
2017 University certificate or diploma below the bachelor's level 39 42 11 4 4 1 0 81 7 473
2017 Bachelor's degree 43 40 9 5 3 0 0 83 8 3064
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 39 9 6 4 0 0 81 10 1316
2014 Secondary or high school graduation certificate or equivalent or less 45 36 12 4 3 0 0 81 6 1404
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 40 10 4 3 1 0 83 7 2501
2014 University certificate or diploma below the bachelor's level 35 44 13 5 3 0 0 79 8 475
2014 Bachelor's degree 43 39 11 5 2 0 0 83 7 3119
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 40 12 5 3 1 0 79 8 1366
2011 Secondary or high school graduation certificate or equivalent or less 39 41 11 4 3 0 0 81 7 1802
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 39 12 6 4 1 0 78 9 2985
2011 University certificate or diploma below the bachelor's level 36 40 13 5 4 1 0 78 9 596
2011 Bachelor's degree 38 42 12 5 2 0 0 80 7 3687
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 40 12 7 4 1 0 77 11 1350
2008 Secondary or high school graduation certificate or equivalent or less 35 42 13 6 4 0 0 77 10 1518
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 41 13 7 4 1 0 76 11 2125
2008 University certificate or diploma below the bachelor's level 31 44 14 5 5 1 0 75 11 449
2008 Bachelor's degree 33 43 12 7 4 0 0 77 11 2728
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 39 13 7 6 0 0 73 13 1005

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 37 35 15 6 5 1 0 73 12 1227
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 33 17 8 6 1 0 68 14 2265
2017 University certificate or diploma below the bachelor's level 28 35 21 10 6 1 0 63 16 473
2017 Bachelor's degree 29 34 20 10 7 1 0 63 17 3060
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 35 19 10 9 1 0 62 19 1313
2014 Secondary or high school graduation certificate or equivalent or less 30 38 19 7 5 1 0 69 12 1408
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 39 19 9 7 1 0 65 17 2503
2014 University certificate or diploma below the bachelor's level 22 34 24 11 8 0 0 56 19 473
2014 Bachelor's degree 22 38 19 12 7 1 0 61 20 3119
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 39 20 11 9 1 0 59 20 1368
2011 Secondary or high school graduation certificate or equivalent or less 28 38 19 8 5 1 0 67 13 1811
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 37 20 10 6 1 0 64 16 2996
2011 University certificate or diploma below the bachelor's level 23 37 20 10 8 2 0 61 18 596
2011 Bachelor's degree 23 37 22 11 6 1 0 61 17 3688
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 37 18 14 7 1 0 60 22 1353

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 36 37 14 6 5 1 0 74 11 1226
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 36 16 9 5 0 0 70 14 2265
2017 University certificate or diploma below the bachelor's level 28 37 17 11 5 1 0 66 17 472
2017 Bachelor's degree 28 37 18 11 6 0 0 65 17 3065
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 38 17 11 8 0 0 65 19 1316
2014 Secondary or high school graduation certificate or equivalent or less 32 39 18 6 5 0 0 71 11 1406
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 42 18 10 6 0 0 67 15 2502
2014 University certificate or diploma below the bachelor's level 22 36 23 12 8 0 0 58 20 474
2014 Bachelor's degree 23 40 19 13 6 0 0 62 19 3119
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 39 21 11 8 1 0 60 19 1368
2011 Secondary or high school graduation certificate or equivalent or less 28 41 18 8 4 1 0 70 12 1808
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 40 19 10 5 1 0 65 16 2984
2011 University certificate or diploma below the bachelor's level 22 39 19 12 6 1 0 62 18 595
2011 Bachelor's degree 23 40 20 11 5 1 0 63 17 3687
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 38 18 14 6 1 0 62 20 1348
2008 Secondary or high school graduation certificate or equivalent or less 28 42 15 9 5 0 0 71 14 1520
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 40 17 12 5 0 0 66 17 2120
2008 University certificate or diploma below the bachelor's level 22 43 17 11 7 0 0 65 18 448
2008 Bachelor's degree 23 41 17 13 5 0 0 65 18 2730
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 40 14 14 9 0 0 63 23 1004

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 28 17 9 7 4 1 65 17 1225
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 27 21 9 8 4 0 61 17 2268
2017 University certificate or diploma below the bachelor's level 26 26 20 15 8 4 1 55 25 472
2017 Bachelor's degree 26 27 20 13 9 5 1 56 24 3068
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 25 20 14 12 4 1 51 28 1319
2014 Secondary or high school graduation certificate or equivalent or less 31 27 20 8 9 4 1 61 18 1408
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 28 21 11 8 4 1 58 20 2502
2014 University certificate or diploma below the bachelor's level 20 27 21 15 12 4 1 49 28 472
2014 Bachelor's degree 22 27 20 14 10 5 1 53 26 3120
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 24 21 17 11 5 2 47 31 1370
2011 Secondary or high school graduation certificate or equivalent or less 31 28 20 10 7 4 1 62 17 1810
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 27 21 12 9 4 0 57 21 2990
2011 University certificate or diploma below the bachelor's level 26 25 19 14 10 6 1 55 26 594
2011 Bachelor's degree 23 27 21 14 10 5 1 53 25 3687
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 25 19 16 12 4 2 50 30 1351
2008 Secondary or high school graduation certificate or equivalent or less 31 30 16 9 8 5 1 65 19 1520
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 30 20 11 8 5 0 58 21 2121
2008 University certificate or diploma below the bachelor's level 21 34 19 12 9 5 0 58 22 448
2008 Bachelor's degree 22 29 20 15 8 5 1 54 25 2729
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 26 17 17 11 6 1 52 30 1005
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 29 39 32 1229
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 44 33 2267
2017 University certificate or diploma below the bachelor's level 30 37 33 474
2017 Bachelor's degree 27 40 33 3066
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 35 29 1318
2014 Secondary or high school graduation certificate or equivalent or less 28 40 31 1407
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 41 34 2503
2014 University certificate or diploma below the bachelor's level 35 29 35 474
2014 Bachelor's degree 28 38 33 3121
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 33 32 1367
2011 Secondary or high school graduation certificate or equivalent or less 27 41 32 1816
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 41 32 2992
2011 University certificate or diploma below the bachelor's level 35 32 33 595
2011 Bachelor's degree 31 38 31 3691
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 35 28 1355

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 32 24 23 2 15 3 354
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 31 29 4 7 6 520
2017 University certificate or diploma below the bachelor's level 28 22 34 6 2 9 147
2017 Bachelor's degree 12 31 38 6 7 6 832
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 24 45 7 4 6 469
2014 Secondary or high school graduation certificate or equivalent or less 38 22 21 4 9999 16 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 27 28 8 9999 11 629
2014 University certificate or diploma below the bachelor's level 17 24 38 7 9999 14 167
2014 Bachelor's degree 15 33 36 8 9999 9 901
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 26 44 11 9999 8 479
2011 Secondary or high school graduation certificate or equivalent or less 39 24 22 4 9999 11 497
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 33 29 4 9999 11 816
2011 University certificate or diploma below the bachelor's level 24 32 29 5 9999 11 206
2011 Bachelor's degree 14 32 38 7 9999 10 1161
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 25 40 9 9999 12 507
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 15 85 1224
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 83 2269
2017 University certificate or diploma below the bachelor's level 21 79 474
2017 Bachelor's degree 14 86 3068
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 81 1316
2014 Secondary or high school graduation certificate or equivalent or less 17 83 1406
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 81 2499
2014 University certificate or diploma below the bachelor's level 22 78 474
2014 Bachelor's degree 15 85 3116
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 79 1365

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 57 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 376
2017 University certificate or diploma below the bachelor's level 45 92
2017 Bachelor's degree 45 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 249
2014 Secondary or high school graduation certificate or equivalent or less 44 234
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 468
2014 University certificate or diploma below the bachelor's level 45 106
2014 Bachelor's degree 47 456
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 276

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 59 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 62 376
2017 University certificate or diploma below the bachelor's level 65 92
2017 Bachelor's degree 62 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 71 249
2014 Secondary or high school graduation certificate or equivalent or less 68 234
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 468
2014 University certificate or diploma below the bachelor's level 65 106
2014 Bachelor's degree 65 456
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 67 276

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 5 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 376
2017 Bachelor's degree 9 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 249
2014 Secondary or high school graduation certificate or equivalent or less 7 234
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 468
2014 University certificate or diploma below the bachelor's level 12 106
2014 Bachelor's degree 8 456
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 276

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma below the bachelor's level 0 92
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 468
2014 University certificate or diploma below the bachelor's level 0 106
2014 Bachelor's degree 0 456
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 276

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 3 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 376
2017 University certificate or diploma below the bachelor's level 11 92
2017 Bachelor's degree 9 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 249
2014 Secondary or high school graduation certificate or equivalent or less 5 234
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 468
2014 University certificate or diploma below the bachelor's level 10 106
2014 Bachelor's degree 9 456
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 276

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 4 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 6 376
2017 University certificate or diploma below the bachelor's level 5 92
2017 Bachelor's degree 4 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 249
2014 Secondary or high school graduation certificate or equivalent or less 3 234
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 468
2014 University certificate or diploma below the bachelor's level 8 106
2014 Bachelor's degree 4 456
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 276

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 376
2017 Bachelor's degree 4 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 249
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 468
2014 Bachelor's degree 3 456
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 3 276

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 35 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 376
2017 University certificate or diploma below the bachelor's level 35 92
2017 Bachelor's degree 39 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 249
2014 Secondary or high school graduation certificate or equivalent or less 35 233
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 468
2014 University certificate or diploma below the bachelor's level 54 106
2014 Bachelor's degree 40 456
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 276

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 40 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 376
2017 University certificate or diploma below the bachelor's level 50 92
2017 Bachelor's degree 41 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 249
2014 Secondary or high school graduation certificate or equivalent or less 42 233
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 468
2014 University certificate or diploma below the bachelor's level 39 106
2014 Bachelor's degree 43 456
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 276

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 39 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 376
2017 University certificate or diploma below the bachelor's level 51 92
2017 Bachelor's degree 41 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 249
2014 Secondary or high school graduation certificate or equivalent or less 38 233
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 468
2014 University certificate or diploma below the bachelor's level 40 106
2014 Bachelor's degree 42 456
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 276

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 376
2017 University certificate or diploma below the bachelor's level 34 92
2017 Bachelor's degree 42 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 48 249
2014 Secondary or high school graduation certificate or equivalent or less 34 233
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 468
2014 University certificate or diploma below the bachelor's level 42 106
2014 Bachelor's degree 39 456
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 276

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 23 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 376
2017 University certificate or diploma below the bachelor's level 37 92
2017 Bachelor's degree 34 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 249
2014 Secondary or high school graduation certificate or equivalent or less 20 233
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 468
2014 University certificate or diploma below the bachelor's level 33 106
2014 Bachelor's degree 27 456
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 276

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 56 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 376
2017 University certificate or diploma below the bachelor's level 48 92
2017 Bachelor's degree 62 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 59 249
2014 Secondary or high school graduation certificate or equivalent or less 54 233
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 468
2014 University certificate or diploma below the bachelor's level 61 106
2014 Bachelor's degree 57 456
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 62 276

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 376
2017 University certificate or diploma below the bachelor's level 34 92
2017 Bachelor's degree 33 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 249
2014 Secondary or high school graduation certificate or equivalent or less 33 233
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 468
2014 University certificate or diploma below the bachelor's level 34 106
2014 Bachelor's degree 32 456
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 276

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 2 376
2017 Bachelor's degree 1 437
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 1 468
2014 University certificate or diploma below the bachelor's level 0 106

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 7 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 6 376
2017 Bachelor's degree 8 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 249
2014 Secondary or high school graduation certificate or equivalent or less 4 233
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 468
2014 Bachelor's degree 8 456
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 276

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 6 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 376
2017 University certificate or diploma below the bachelor's level 13 92
2017 Bachelor's degree 11 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 249
2014 Secondary or high school graduation certificate or equivalent or less 8 233
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 468
2014 University certificate or diploma below the bachelor's level 12 106
2014 Bachelor's degree 12 456
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 276

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 35 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 376
2017 University certificate or diploma below the bachelor's level 56 92
2017 Bachelor's degree 43 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 249
2014 Secondary or high school graduation certificate or equivalent or less 40 233
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 468
2014 University certificate or diploma below the bachelor's level 40 106
2014 Bachelor's degree 42 456
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 276

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 25 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 376
2017 University certificate or diploma below the bachelor's level 18 92
2017 Bachelor's degree 23 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 249
2014 Secondary or high school graduation certificate or equivalent or less 26 233
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 468
2014 University certificate or diploma below the bachelor's level 38 106
2014 Bachelor's degree 26 456
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 276

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 14 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 376
2017 University certificate or diploma below the bachelor's level 19 92
2017 Bachelor's degree 14 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 249
2014 Secondary or high school graduation certificate or equivalent or less 14 233
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 468
2014 University certificate or diploma below the bachelor's level 14 106
2014 Bachelor's degree 15 456
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 276

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 60 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 52 377
2017 University certificate or diploma below the bachelor's level 57 92
2017 Bachelor's degree 54 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 58 249
2014 Secondary or high school graduation certificate or equivalent or less 51 234
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 468
2014 University certificate or diploma below the bachelor's level 54 106
2014 Bachelor's degree 53 455
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 276

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 24 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 377
2017 University certificate or diploma below the bachelor's level 26 92
2017 Bachelor's degree 27 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 249
2014 Secondary or high school graduation certificate or equivalent or less 28 234
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 468
2014 University certificate or diploma below the bachelor's level 36 106
2014 Bachelor's degree 29 455
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 276

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 11 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 377
2017 University certificate or diploma below the bachelor's level 10 92
2017 Bachelor's degree 13 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 249
2014 Secondary or high school graduation certificate or equivalent or less 13 234
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 468
2014 University certificate or diploma below the bachelor's level 15 106
2014 Bachelor's degree 15 455
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 276

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 18 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 377
2017 University certificate or diploma below the bachelor's level 15 92
2017 Bachelor's degree 16 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 249
2014 Secondary or high school graduation certificate or equivalent or less 17 234
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 468
2014 University certificate or diploma below the bachelor's level 16 106
2014 Bachelor's degree 18 455
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 276

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 8 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 377
2017 University certificate or diploma below the bachelor's level 5 92
2017 Bachelor's degree 9 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 249
2014 Secondary or high school graduation certificate or equivalent or less 10 234
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 468
2014 University certificate or diploma below the bachelor's level 7 106
2014 Bachelor's degree 11 455
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 276

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 8 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 377
2017 University certificate or diploma below the bachelor's level 5 92
2017 Bachelor's degree 6 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 249
2014 Secondary or high school graduation certificate or equivalent or less 3 234
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 468
2014 Bachelor's degree 5 455
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 276

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 10 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 377
2017 University certificate or diploma below the bachelor's level 8 92
2017 Bachelor's degree 12 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 249
2014 Secondary or high school graduation certificate or equivalent or less 20 234
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 468
2014 University certificate or diploma below the bachelor's level 19 106
2014 Bachelor's degree 17 455
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 276

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 14 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 377
2017 University certificate or diploma below the bachelor's level 12 92
2017 Bachelor's degree 9 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 249
2014 Secondary or high school graduation certificate or equivalent or less 9 234
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 468
2014 University certificate or diploma below the bachelor's level 13 106
2014 Bachelor's degree 11 455
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 276

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 20 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 377
2017 University certificate or diploma below the bachelor's level 25 92
2017 Bachelor's degree 26 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 249
2014 Secondary or high school graduation certificate or equivalent or less 26 234
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 468
2014 University certificate or diploma below the bachelor's level 17 106
2014 Bachelor's degree 24 455
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 276

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 15 169
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 349
2017 University certificate or diploma below the bachelor's level 13 87
2017 Bachelor's degree 13 412
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 230
2014 Secondary or high school graduation certificate or equivalent or less 19 225
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 429
2014 University certificate or diploma below the bachelor's level 18 103
2014 Bachelor's degree 11 430
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 258

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 16 169
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 349
2017 University certificate or diploma below the bachelor's level 21 87
2017 Bachelor's degree 24 412
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 230
2014 Secondary or high school graduation certificate or equivalent or less 14 225
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 429
2014 University certificate or diploma below the bachelor's level 11 103
2014 Bachelor's degree 18 430
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 258

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 13 169
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 349
2017 University certificate or diploma below the bachelor's level 11 87
2017 Bachelor's degree 11 412
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 230
2014 Secondary or high school graduation certificate or equivalent or less 14 225
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 429
2014 University certificate or diploma below the bachelor's level 17 103
2014 Bachelor's degree 10 430
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 258

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 6 169
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 349
2017 Bachelor's degree 9 412
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 230
2014 Secondary or high school graduation certificate or equivalent or less 10 225
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 429
2014 University certificate or diploma below the bachelor's level 6 103
2014 Bachelor's degree 7 430
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 258

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 12 169
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 349
2017 University certificate or diploma below the bachelor's level 8 87
2017 Bachelor's degree 12 412
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 230
2014 Secondary or high school graduation certificate or equivalent or less 12 225
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 429
2014 University certificate or diploma below the bachelor's level 12 103
2014 Bachelor's degree 10 430
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 258

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 9 169
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 349
2017 University certificate or diploma below the bachelor's level 13 87
2017 Bachelor's degree 11 412
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 230
2014 Secondary or high school graduation certificate or equivalent or less 10 225
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 429
2014 University certificate or diploma below the bachelor's level 14 103
2014 Bachelor's degree 12 430
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 258

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 19 169
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 349
2017 University certificate or diploma below the bachelor's level 13 87
2017 Bachelor's degree 17 412
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 230
2014 Secondary or high school graduation certificate or equivalent or less 12 225
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 429
2014 University certificate or diploma below the bachelor's level 16 103
2014 Bachelor's degree 17 430
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 258

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 9 169
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 349
2017 University certificate or diploma below the bachelor's level 13 87
2017 Bachelor's degree 9 412
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 230
2014 Secondary or high school graduation certificate or equivalent or less 6 225
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 429
2014 University certificate or diploma below the bachelor's level 7 103
2014 Bachelor's degree 7 430
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 258

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 10 169
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 349
2017 University certificate or diploma below the bachelor's level 14 87
2017 Bachelor's degree 11 412
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 230
2014 Secondary or high school graduation certificate or equivalent or less 8 225
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 429
2014 University certificate or diploma below the bachelor's level 13 103
2014 Bachelor's degree 12 430
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 258

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 21 169
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 349
2017 University certificate or diploma below the bachelor's level 21 87
2017 Bachelor's degree 26 412
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 230
2014 Secondary or high school graduation certificate or equivalent or less 15 225
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 429
2014 University certificate or diploma below the bachelor's level 24 103
2014 Bachelor's degree 27 430
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 258

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 9 169
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 349
2017 University certificate or diploma below the bachelor's level 9 87
2017 Bachelor's degree 10 412
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 230
2014 Secondary or high school graduation certificate or equivalent or less 4 225
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 429
2014 University certificate or diploma below the bachelor's level 7 103
2014 Bachelor's degree 7 430
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 258

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 169
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 349
2017 University certificate or diploma below the bachelor's level 45 87
2017 Bachelor's degree 46 412
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 50 230
2014 Secondary or high school graduation certificate or equivalent or less 35 225
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 429
2014 University certificate or diploma below the bachelor's level 43 103
2014 Bachelor's degree 46 430
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 258

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 349
2017 Bachelor's degree 1 412
2014 Secondary or high school graduation certificate or equivalent or less 0 225
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 2 429
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 258

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 38 169
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 52 349
2017 University certificate or diploma below the bachelor's level 52 87
2017 Bachelor's degree 52 412
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 230
2014 Secondary or high school graduation certificate or equivalent or less 49 225
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 429
2014 University certificate or diploma below the bachelor's level 43 103
2014 Bachelor's degree 50 430
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 258

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma below the bachelor's level 0 87

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 11 169
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 349
2017 University certificate or diploma below the bachelor's level 19 87
2017 Bachelor's degree 11 412
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 230
2014 Secondary or high school graduation certificate or equivalent or less 11 225
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 429
2014 University certificate or diploma below the bachelor's level 13 103
2014 Bachelor's degree 14 430
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 258

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 87 13 183
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 92 8 376
2017 University certificate or diploma below the bachelor's level 91 9 92
2017 Bachelor's degree 94 6 437
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 93 7 251

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 22 20 19 4 4 23 8 60 12 1228
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 21 20 6 6 24 8 55 16 2266
2017 University certificate or diploma below the bachelor's level 15 18 22 10 5 21 9 47 22 473
2017 Bachelor's degree 13 18 17 5 5 32 10 53 18 3070
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 20 17 6 8 30 7 51 22 1317
2014 Secondary or high school graduation certificate or equivalent or less 18 20 23 5 5 24 6 54 14 1408
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 19 21 6 7 25 7 50 18 2505
2014 University certificate or diploma below the bachelor's level 13 20 22 6 7 23 8 48 19 475
2014 Bachelor's degree 13 16 19 5 5 33 9 50 17 3119
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 19 18 6 7 30 8 51 20 1369

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 32 15 4 3 11 2 75 8 1225
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 32 18 5 4 10 1 70 10 2263
2017 University certificate or diploma below the bachelor's level 25 35 18 6 5 8 2 68 12 472
2017 Bachelor's degree 25 33 16 5 4 14 2 70 11 3066
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 35 15 7 6 12 1 68 14 1315
2014 Secondary or high school graduation certificate or equivalent or less 28 32 18 4 3 12 2 70 8 1409
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 30 20 5 5 12 1 65 12 2505
2014 University certificate or diploma below the bachelor's level 19 33 21 6 5 14 2 62 14 474
2014 Bachelor's degree 23 32 20 5 4 16 1 66 10 3119
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 32 18 7 5 16 1 64 14 1368
2011 Secondary or high school graduation certificate or equivalent or less 32 36 16 4 2 8 1 75 7 1815
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 35 18 5 3 7 0 72 9 2989
2011 University certificate or diploma below the bachelor's level 27 38 17 6 3 9 0 72 10 595
2011 Bachelor's degree 28 37 17 4 2 11 0 74 8 3685
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 38 15 6 3 11 1 73 10 1352
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 32 45 10 4 1 3 5 83 6 1229
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 49 11 4 2 1 3 83 6 2269
2017 University certificate or diploma below the bachelor's level 30 50 9 5 1 1 3 84 7 473
2017 Bachelor's degree 26 49 9 7 2 1 6 81 9 3068
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 47 9 6 1 0 11 81 8 1318
2014 Secondary or high school graduation certificate or equivalent or less 32 48 11 3 1 3 2 84 4 1407
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 52 12 3 1 2 2 83 5 2502
2014 University certificate or diploma below the bachelor's level 27 52 12 4 1 1 4 82 5 474
2014 Bachelor's degree 25 53 10 5 1 1 5 83 6 3119
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 51 9 5 1 1 9 84 6 1367
2011 Secondary or high school graduation certificate or equivalent or less 32 50 10 3 1 1 2 85 5 1818
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 53 11 5 1 1 2 82 6 2985
2011 University certificate or diploma below the bachelor's level 28 51 10 5 1 1 4 83 6 594
2011 Bachelor's degree 21 53 11 7 1 1 5 79 9 3684
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 49 11 6 1 1 10 80 8 1350
2008 Secondary or high school graduation certificate or equivalent or less 31 47 10 5 2 2 2 82 7 1521
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 51 11 6 2 2 2 81 8 2122
2008 University certificate or diploma below the bachelor's level 30 47 9 5 3 1 6 83 8 449
2008 Bachelor's degree 22 50 12 7 2 1 6 77 10 2733
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 46 11 7 2 1 10 77 10 1006

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 15 27 20 4 3 21 9 60 11 1224
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 26 23 7 4 19 8 53 15 2262
2017 University certificate or diploma below the bachelor's level 9 26 23 9 5 20 8 49 19 471
2017 Bachelor's degree 10 23 21 7 4 25 10 51 17 3066
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 24 20 6 6 23 11 51 18 1317
2014 Secondary or high school graduation certificate or equivalent or less 14 24 26 5 4 18 8 52 12 1406
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 26 26 6 5 19 8 49 15 2503
2014 University certificate or diploma below the bachelor's level 9 22 25 8 6 21 9 44 20 475
2014 Bachelor's degree 9 22 22 9 4 23 10 47 20 3119
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 21 22 9 5 22 12 45 22 1367
2011 Secondary or high school graduation certificate or equivalent or less 14 30 23 6 3 17 7 57 12 1817
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 26 25 9 5 17 7 49 18 2990
2011 University certificate or diploma below the bachelor's level 11 23 25 8 5 18 9 47 18 595
2011 Bachelor's degree 8 25 23 8 3 23 9 49 17 3676
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 24 22 9 5 23 9 47 21 1351

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 45 31 9 1 1 8 5 87 3 1228
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 34 10 3 1 7 3 85 5 2267
2017 University certificate or diploma below the bachelor's level 40 37 10 3 2 5 3 84 5 474
2017 Bachelor's degree 43 33 8 2 1 8 6 87 4 3067
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 33 9 3 2 6 11 83 5 1318
2014 Secondary or high school graduation certificate or equivalent or less 42 34 12 3 1 6 2 83 4 1408
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 37 12 3 2 6 2 82 5 2504
2014 University certificate or diploma below the bachelor's level 34 39 13 4 2 5 4 79 7 475
2014 Bachelor's degree 37 38 10 2 1 7 5 85 4 3120
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 35 10 4 2 7 10 81 7 1367
2011 Secondary or high school graduation certificate or equivalent or less 43 35 10 3 1 6 2 85 4 1817
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 34 11 4 1 6 2 82 5 2988
2011 University certificate or diploma below the bachelor's level 38 36 12 2 2 7 4 82 5 593
2011 Bachelor's degree 38 36 9 2 1 7 6 85 4 3686
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 33 10 4 2 6 9 81 7 1351
2008 Secondary or high school graduation certificate or equivalent or less 42 35 10 2 1 8 2 85 4 1522
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 37 11 3 2 7 2 82 6 2125
2008 University certificate or diploma below the bachelor's level 33 39 12 2 3 6 5 81 6 449
2008 Bachelor's degree 35 38 10 3 1 8 6 85 4 2733
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 33 10 4 2 9 10 81 7 1006

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 38 33 11 2 1 9 5 83 4 1224
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 34 14 4 2 9 3 77 7 2262
2017 University certificate or diploma below the bachelor's level 31 37 11 6 3 8 3 77 10 472
2017 Bachelor's degree 33 33 12 3 2 11 5 80 6 3066
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 34 11 4 3 9 10 78 8 1315
2014 Secondary or high school graduation certificate or equivalent or less 35 33 15 3 2 9 2 77 6 1408
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 36 15 5 3 9 2 74 9 2497
2014 University certificate or diploma below the bachelor's level 25 38 16 4 3 10 4 73 8 474
2014 Bachelor's degree 29 36 13 4 2 12 5 78 7 3117
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 35 14 5 3 10 10 73 10 1369
2011 Secondary or high school graduation certificate or equivalent or less 37 36 12 3 1 8 2 81 5 1807
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 34 15 4 3 9 2 75 8 2985
2011 University certificate or diploma below the bachelor's level 27 37 16 4 2 9 4 74 8 595
2011 Bachelor's degree 31 35 13 3 2 10 5 79 6 3676
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 31 12 6 3 11 9 74 11 1351
2008 Secondary or high school graduation certificate or equivalent or less 35 37 12 5 2 7 3 79 8 1519
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 37 14 5 4 7 3 75 9 2126
2008 University certificate or diploma below the bachelor's level 28 38 11 7 5 6 4 74 14 449
2008 Bachelor's degree 33 36 12 5 2 7 5 78 8 2733
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 34 11 5 3 9 7 76 10 1006
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 5 95 1221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 92 2261
2017 University certificate or diploma below the bachelor's level 10 90 470
2017 Bachelor's degree 7 93 3067
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 91 1313
2014 Secondary or high school graduation certificate or equivalent or less 5 95 1406
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 93 2502
2014 University certificate or diploma below the bachelor's level 11 89 475
2014 Bachelor's degree 6 94 3111
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 92 1365

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 25 61
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 171
2017 University certificate or diploma below the bachelor's level 47 46
2017 Bachelor's degree 37 204
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 120
2014 Secondary or high school graduation certificate or equivalent or less 47 67
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 176
2014 University certificate or diploma below the bachelor's level 45 51
2014 Bachelor's degree 30 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 112

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 82 61
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 81 171
2017 University certificate or diploma below the bachelor's level 81 46
2017 Bachelor's degree 77 204
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 87 120
2014 Secondary or high school graduation certificate or equivalent or less 78 67
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 82 176
2014 University certificate or diploma below the bachelor's level 89 51
2014 Bachelor's degree 89 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 83 112

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 61
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 171
2017 Bachelor's degree 4 204
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 120
2014 Bachelor's degree 5 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 112

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 61
2017 University certificate or diploma below the bachelor's level 0 46
2017 Bachelor's degree 0 204
2014 Secondary or high school graduation certificate or equivalent or less 0 67
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 176
2014 University certificate or diploma below the bachelor's level 0 51
2014 Bachelor's degree 0 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 112

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 171
2017 University certificate or diploma below the bachelor's level 0 46
2017 Bachelor's degree 9 204
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 120
2014 Secondary or high school graduation certificate or equivalent or less 10 67
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 176
2014 University certificate or diploma below the bachelor's level 13 51
2014 Bachelor's degree 8 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 112

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 171
2017 Bachelor's degree 5 204
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 176
2014 Bachelor's degree 4 187

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 10 61
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 171
2017 University certificate or diploma below the bachelor's level 11 46
2017 Bachelor's degree 6 204
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 120
2014 Secondary or high school graduation certificate or equivalent or less 10 67
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 176
2014 Bachelor's degree 6 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 112

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 170
2017 Bachelor's degree 14 204
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 120
2014 Secondary or high school graduation certificate or equivalent or less 8 67
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 177
2014 University certificate or diploma below the bachelor's level 11 51
2014 Bachelor's degree 16 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 112

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 170
2017 University certificate or diploma below the bachelor's level 14 46
2017 Bachelor's degree 15 204
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 120
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 177
2014 University certificate or diploma below the bachelor's level 20 51
2014 Bachelor's degree 20 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 112

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 170
2017 University certificate or diploma below the bachelor's level 14 46
2017 Bachelor's degree 8 204
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 120
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 6 177
2014 University certificate or diploma below the bachelor's level 12 51
2014 Bachelor's degree 8 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 112

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 3 204
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 120
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 177
2014 University certificate or diploma below the bachelor's level 0 51
2014 Bachelor's degree 4 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 112

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 20 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 170
2017 University certificate or diploma below the bachelor's level 35 46
2017 Bachelor's degree 30 204
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 120
2014 Secondary or high school graduation certificate or equivalent or less 16 67
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 177
2014 University certificate or diploma below the bachelor's level 52 51
2014 Bachelor's degree 28 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 112

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 23 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 170
2017 University certificate or diploma below the bachelor's level 14 46
2017 Bachelor's degree 30 204
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 120
2014 Secondary or high school graduation certificate or equivalent or less 10 67
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 177
2014 University certificate or diploma below the bachelor's level 12 51
2014 Bachelor's degree 19 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 112

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 2 204

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 170

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 170
2017 Bachelor's degree 7 204
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 120
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 177
2014 Bachelor's degree 6 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 112

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 12 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 170
2017 Bachelor's degree 18 204
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 120
2014 Secondary or high school graduation certificate or equivalent or less 16 67
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 177
2014 University certificate or diploma below the bachelor's level 11 51
2014 Bachelor's degree 13 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 112

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma below the bachelor's level 0 46

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 20 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 170
2017 University certificate or diploma below the bachelor's level 22 46
2017 Bachelor's degree 14 204
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 120
2014 Secondary or high school graduation certificate or equivalent or less 22 67
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 177
2014 Bachelor's degree 20 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 112

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 170
2017 University certificate or diploma below the bachelor's level 0 46
2014 University certificate or diploma below the bachelor's level 0 51
2014 Bachelor's degree 0 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 112

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 37 59
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 170
2017 University certificate or diploma below the bachelor's level 21 46
2017 Bachelor's degree 19 204
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 120
2014 Secondary or high school graduation certificate or equivalent or less 51 67
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 177
2014 University certificate or diploma below the bachelor's level 37 51
2014 Bachelor's degree 33 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 112

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 21 61
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 172
2017 University certificate or diploma below the bachelor's level 26 46
2017 Bachelor's degree 28 203
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 119
2014 Secondary or high school graduation certificate or equivalent or less 38 66
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 177
2014 University certificate or diploma below the bachelor's level 38 51
2014 Bachelor's degree 26 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 112

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 13 61
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 172
2017 University certificate or diploma below the bachelor's level 22 46
2017 Bachelor's degree 13 203
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 119
2014 Secondary or high school graduation certificate or equivalent or less 17 66
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 177
2014 Bachelor's degree 16 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 112

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 172
2017 Bachelor's degree 6 203
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 119
2014 Secondary or high school graduation certificate or equivalent or less 12 66
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 177
2014 Bachelor's degree 10 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 112

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 20 61
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 172
2017 University certificate or diploma below the bachelor's level 14 46
2017 Bachelor's degree 12 203
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 119
2014 Secondary or high school graduation certificate or equivalent or less 15 66
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 177
2014 University certificate or diploma below the bachelor's level 14 51
2014 Bachelor's degree 16 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 112

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 61
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 172
2017 Bachelor's degree 5 203
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 119
2014 Secondary or high school graduation certificate or equivalent or less 8 66
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 177
2014 Bachelor's degree 6 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 112

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 172
2017 Bachelor's degree 5 203
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 119
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 177
2014 University certificate or diploma below the bachelor's level 0 51
2014 Bachelor's degree 7 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 112

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 172
2017 Bachelor's degree 10 203
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 119
2014 Secondary or high school graduation certificate or equivalent or less 12 66
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 177
2014 University certificate or diploma below the bachelor's level 14 51
2014 Bachelor's degree 5 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 112

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 10 61
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 172
2017 Bachelor's degree 3 203
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 119
2014 Secondary or high school graduation certificate or equivalent or less 15 66
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 177
2014 University certificate or diploma below the bachelor's level 12 51
2014 Bachelor's degree 13 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 112

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 52 61
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 172
2017 University certificate or diploma below the bachelor's level 48 46
2017 Bachelor's degree 50 203
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 119
2014 Secondary or high school graduation certificate or equivalent or less 36 66
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 177
2014 University certificate or diploma below the bachelor's level 40 51
2014 Bachelor's degree 51 187
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 112

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 6 161
2017 Bachelor's degree 9 195
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 111
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 102

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 14 57
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 161
2017 University certificate or diploma below the bachelor's level 10 45
2017 Bachelor's degree 16 195
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 111
2014 Secondary or high school graduation certificate or equivalent or less 11 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 159
2014 University certificate or diploma below the bachelor's level 23 51
2014 Bachelor's degree 15 172
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 102

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 161
2017 Bachelor's degree 11 195
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 159

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 161
2017 Bachelor's degree 3 195
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 159

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 57
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 161
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 111
2014 University certificate or diploma below the bachelor's level 0 51
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 102

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 161
2017 University certificate or diploma below the bachelor's level 11 45
2017 Bachelor's degree 5 195
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 159
2014 Bachelor's degree 8 172
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 102

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 14 57
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 161
2017 Bachelor's degree 10 195
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 111
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 159
2014 Bachelor's degree 16 172
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 102

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 11 57
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 161
2017 Bachelor's degree 9 195
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 111
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 159
2014 Bachelor's degree 9 172
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 102

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 9 57
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 161
2017 Bachelor's degree 7 195
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 111
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 159
2014 Bachelor's degree 12 172
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 102

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 19 57
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 161
2017 University certificate or diploma below the bachelor's level 16 45
2017 Bachelor's degree 20 195
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 111
2014 Secondary or high school graduation certificate or equivalent or less 10 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 159
2014 University certificate or diploma below the bachelor's level 12 51
2014 Bachelor's degree 22 172
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 102

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 161
2017 Bachelor's degree 4 195
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 111
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 159
2014 University certificate or diploma below the bachelor's level 12 51
2014 Bachelor's degree 7 172
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 102

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 35 57
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 161
2017 University certificate or diploma below the bachelor's level 39 45
2017 Bachelor's degree 41 195
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 111
2014 Secondary or high school graduation certificate or equivalent or less 32 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 159
2014 University certificate or diploma below the bachelor's level 35 51
2014 Bachelor's degree 47 172
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 102

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 49 57
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 161
2017 University certificate or diploma below the bachelor's level 70 45
2017 Bachelor's degree 61 195
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 61 111
2014 Secondary or high school graduation certificate or equivalent or less 65 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 65 159
2014 University certificate or diploma below the bachelor's level 62 51
2014 Bachelor's degree 64 172
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 61 102

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma below the bachelor's level 0 45
2017 Bachelor's degree 2 195

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 10 57
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 161
2017 University certificate or diploma below the bachelor's level 11 45
2017 Bachelor's degree 10 195
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 111
2014 Secondary or high school graduation certificate or equivalent or less 20 63
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 159
2014 University certificate or diploma below the bachelor's level 13 51
2014 Bachelor's degree 13 172
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 102

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 83 17 62
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 92 8 171
2017 University certificate or diploma below the bachelor's level 95 5 44
2017 Bachelor's degree 91 9 205
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 91 9 120

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 23 21 17 2 2 29 7 69 6 1227
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 21 21 2 3 28 7 60 8 2264
2017 University certificate or diploma below the bachelor's level 17 17 23 3 3 27 10 53 10 474
2017 Bachelor's degree 14 17 17 2 2 39 8 60 8 3069
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 20 16 3 4 37 7 59 12 1317
2014 Secondary or high school graduation certificate or equivalent or less 18 20 23 2 2 28 7 59 6 1408
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 19 22 3 3 30 7 56 9 2502
2014 University certificate or diploma below the bachelor's level 15 18 25 3 3 28 9 52 9 475
2014 Bachelor's degree 14 15 18 2 2 40 9 57 8 3119
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 17 19 3 3 37 8 55 11 1368

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 35 32 14 2 2 12 2 79 5 1228
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 32 16 3 2 14 2 75 6 2261
2017 University certificate or diploma below the bachelor's level 31 31 18 4 3 11 3 71 8 473
2017 Bachelor's degree 28 34 14 2 2 17 2 76 6 3067
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 34 15 4 3 14 2 74 8 1315
2014 Secondary or high school graduation certificate or equivalent or less 30 31 19 2 2 15 2 73 4 1409
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 31 20 3 3 15 2 69 7 2503
2014 University certificate or diploma below the bachelor's level 22 34 21 3 2 15 2 68 7 473
2014 Bachelor's degree 25 32 17 3 2 20 2 73 6 3120
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 32 17 3 3 20 2 71 7 1370
2011 Secondary or high school graduation certificate or equivalent or less 37 37 13 2 1 9 1 82 3 1814
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 36 15 3 2 8 0 78 5 2986
2011 University certificate or diploma below the bachelor's level 31 41 14 3 2 9 0 79 5 594
2011 Bachelor's degree 33 39 13 3 1 11 0 81 4 3679
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 37 14 3 2 12 0 79 5 1352
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 22 19 21 14 21 1 3 42 36 1227
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 21 19 16 21 0 3 42 38 2265
2017 University certificate or diploma below the bachelor's level 17 23 17 17 22 0 3 42 40 473
2017 Bachelor's degree 16 24 21 16 19 0 2 42 36 3063
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 25 21 13 19 0 2 46 33 1314

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 23 28 26 11 10 0 2 52 21 1230
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 26 27 15 10 0 2 47 26 2265
2017 University certificate or diploma below the bachelor's level 15 23 28 20 14 0 1 38 34 471
2017 Bachelor's degree 12 24 29 19 15 0 1 37 35 3066
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 23 29 19 15 0 1 37 34 1317

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 30 28 21 11 8 1 2 59 19 1229
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 28 24 13 8 0 2 54 22 2261
2017 University certificate or diploma below the bachelor's level 19 22 26 17 12 0 4 43 30 473
2017 Bachelor's degree 16 27 25 16 13 0 1 44 30 3062
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 27 27 16 13 0 2 42 30 1312

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 26 22 22 15 12 1 3 49 28 1224
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 23 22 17 14 1 2 46 32 2261
2017 University certificate or diploma below the bachelor's level 16 18 24 20 18 2 2 36 39 473
2017 Bachelor's degree 15 23 23 19 18 1 2 39 38 3065
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 23 24 20 15 1 2 40 36 1318

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 49 20 11 5 3 0 12 79 9 1224
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 23 13 5 4 1 10 76 9 2260
2017 University certificate or diploma below the bachelor's level 36 28 14 4 7 1 10 72 12 471
2017 Bachelor's degree 35 25 16 9 7 1 7 65 17 3057
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 28 20 9 8 0 5 60 18 1312

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 39 28 19 7 5 0 2 68 12 1225
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 30 21 10 5 0 1 64 16 2262
2017 University certificate or diploma below the bachelor's level 25 31 21 12 9 0 2 57 22 472
2017 Bachelor's degree 27 32 23 10 8 0 0 59 18 3061
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 31 26 12 8 0 1 53 21 1309

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 36 32 16 8 4 1 3 70 13 1221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 31 21 10 5 1 2 63 15 2262
2017 University certificate or diploma below the bachelor's level 25 35 20 9 8 1 2 62 18 471
2017 Bachelor's degree 22 34 24 11 7 1 2 57 18 3054
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 31 24 13 9 1 2 53 22 1309

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 28 31 20 11 7 0 2 60 19 1222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 29 23 13 9 1 2 53 23 2263
2017 University certificate or diploma below the bachelor's level 18 25 24 16 11 2 3 46 29 472
2017 Bachelor's degree 17 30 25 16 9 1 1 48 26 3060
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 28 25 17 11 1 2 46 28 1311

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 28 19 11 6 1 2 63 18 1223
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 30 20 12 8 1 2 59 20 2260
2017 University certificate or diploma below the bachelor's level 22 32 21 14 9 1 1 54 24 472
2017 Bachelor's degree 24 32 23 13 7 0 1 57 21 3063
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 30 20 16 9 1 2 54 25 1312

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 27 18 11 7 0 3 63 18 1220
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 28 21 13 10 1 2 55 23 2261
2017 University certificate or diploma below the bachelor's level 22 28 21 14 12 1 2 52 26 471
2017 Bachelor's degree 21 30 23 15 9 1 1 52 24 3051
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 28 24 14 9 1 2 52 24 1308

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 63 21 9 3 2 0 3 86 5 1222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 21 11 4 3 0 3 81 7 2264
2017 University certificate or diploma below the bachelor's level 52 22 15 5 3 0 3 76 8 474
2017 Bachelor's degree 53 24 12 5 3 0 2 79 9 3061
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 26 15 6 4 0 1 74 11 1314

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 71 12 6 3 1 0 7 90 4 1225
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 70 12 6 3 3 1 5 87 7 2263
2017 University certificate or diploma below the bachelor's level 64 15 6 6 4 1 3 83 10 472
2017 Bachelor's degree 73 11 5 3 3 1 4 88 6 3063
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 65 14 6 4 6 1 4 83 11 1315

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 57 23 8 4 3 0 5 85 7 1226
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 22 8 4 2 0 3 84 7 2262
2017 University certificate or diploma below the bachelor's level 56 24 10 4 3 0 3 82 8 473
2017 Bachelor's degree 56 26 9 3 2 1 3 85 6 3065
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 56 26 9 4 2 0 3 84 6 1309

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 66 15 7 4 3 0 5 85 7 1226
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 63 17 8 4 4 0 3 83 9 2263
2017 University certificate or diploma below the bachelor's level 56 19 10 6 6 0 2 77 12 473
2017 Bachelor's degree 62 18 8 5 4 1 3 82 9 3064
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 55 19 10 6 7 0 2 76 14 1317

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 59 9 4 2 1 0 25 91 4 1226
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 10 4 2 1 0 24 91 4 2264
2017 University certificate or diploma below the bachelor's level 54 14 6 2 1 0 23 87 4 472
2017 Bachelor's degree 55 13 5 2 1 0 24 89 4 3059
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 16 6 3 2 0 20 86 6 1315

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 68 15 5 2 1 0 9 91 3 1221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 64 18 7 2 2 1 7 88 4 2251
2017 University certificate or diploma below the bachelor's level 62 17 8 4 3 0 6 84 7 468
2017 Bachelor's degree 63 18 7 3 1 1 7 88 4 3049
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 62 18 8 3 2 0 6 86 5 1304

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 66 13 7 5 3 1 6 85 8 1228
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 16 9 5 5 0 5 81 10 2265
2017 University certificate or diploma below the bachelor's level 63 14 7 6 5 0 4 81 12 473
2017 Bachelor's degree 68 15 6 3 3 1 4 87 6 3065
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 67 14 6 3 4 1 4 86 7 1315

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 54 24 11 4 2 0 5 82 7 1223
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 27 13 5 2 0 3 80 7 2262
2017 University certificate or diploma below the bachelor's level 48 25 14 5 4 0 4 76 10 474
2017 Bachelor's degree 49 29 12 5 2 0 3 81 7 3062
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 29 11 3 2 0 3 83 5 1313

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 17 29 34 13 5 0 1 46 19 1228
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 29 38 13 6 0 0 43 19 2265
2017 University certificate or diploma below the bachelor's level 9 25 42 15 8 0 0 34 23 473
2017 Bachelor's degree 8 28 40 15 7 0 0 37 23 3071
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 26 40 19 7 0 0 33 26 1318

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 8 20 34 23 14 0 1 37 28 1224
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 20 37 23 11 0 1 34 29 2262
2017 University certificate or diploma below the bachelor's level 11 22 36 19 11 0 0 30 34 473
2017 Bachelor's degree 8 20 40 22 8 0 0 30 29 3053
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 21 40 21 8 0 1 29 31 1316

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 40 17 6 3 6 0 72 10 1228
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 40 18 7 5 5 0 69 12 2264
2017 University certificate or diploma below the bachelor's level 21 40 21 8 6 4 0 64 14 474
2017 Bachelor's degree 23 41 17 10 5 5 0 67 16 3061
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 43 17 7 5 5 0 70 13 1315

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 21 40 20 9 6 3 0 63 16 1224
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 40 20 11 9 2 0 59 20 2269
2017 University certificate or diploma below the bachelor's level 15 36 20 16 11 2 0 52 28 472
2017 Bachelor's degree 15 39 19 16 9 2 0 56 25 3068
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 42 17 14 10 2 0 58 24 1319
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 15 85 1224
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 83 2268
2017 University certificate or diploma below the bachelor's level 18 82 473
2017 Bachelor's degree 15 85 3069
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 85 1314
2014 Secondary or high school graduation certificate or equivalent or less 16 84 1402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 84 2493
2014 University certificate or diploma below the bachelor's level 16 84 474
2014 Bachelor's degree 13 87 3115
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 84 1366

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 79 21 184
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 78 22 396
2017 University certificate or diploma below the bachelor's level 79 21 82
2017 Bachelor's degree 79 21 458
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 74 26 193
2014 Secondary or high school graduation certificate or equivalent or less 82 18 216
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 82 18 397
2014 University certificate or diploma below the bachelor's level 78 22 77
2014 Bachelor's degree 83 17 392
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 72 28 216

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 47 35 7 7 3 0 0 83 10 145
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 39 6 6 6 0 1 82 12 314
2017 University certificate or diploma below the bachelor's level 39 43 3 11 4 0 0 82 15 67
2017 Bachelor's degree 46 37 8 8 1 0 1 83 9 360
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 43 5 6 1 0 0 88 6 144
2014 Secondary or high school graduation certificate or equivalent or less 63 23 6 5 2 0 1 86 7 176
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 32 8 6 2 0 1 84 8 324
2014 University certificate or diploma below the bachelor's level 53 28 9 7 2 0 2 83 9 60
2014 Bachelor's degree 51 32 5 9 2 1 0 84 11 324
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 33 7 6 3 2 1 84 9 156
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 35 20 21 11 12 1 1 36 64 1230
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 24 20 11 12 2 1 31 69 2270
2017 University certificate or diploma below the bachelor's level 29 24 18 12 16 1 1 29 71 473
2017 Bachelor's degree 26 26 20 13 12 3 1 26 74 3069
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 25 22 10 12 3 1 29 71 1319

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 24 751
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 1505
2017 University certificate or diploma below the bachelor's level 21 326
2017 Bachelor's degree 21 2157
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 900

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 751
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 1505
2017 University certificate or diploma below the bachelor's level 40 326
2017 Bachelor's degree 37 2157
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 900

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 20 751
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 1505
2017 University certificate or diploma below the bachelor's level 23 326
2017 Bachelor's degree 22 2157
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 900

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 48 751
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 1505
2017 University certificate or diploma below the bachelor's level 53 326
2017 Bachelor's degree 48 2157
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 900

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 6 751
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 6 1505
2017 University certificate or diploma below the bachelor's level 6 326
2017 Bachelor's degree 7 2157
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 900

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 37 751
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 1505
2017 University certificate or diploma below the bachelor's level 42 326
2017 Bachelor's degree 41 2157
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 900

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 8 46 18 11 4 13 736
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 46 18 10 3 15 1465
2017 University certificate or diploma below the bachelor's level 8 44 18 10 8 12 319
2017 Bachelor's degree 7 47 20 11 4 12 2117
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 46 19 11 4 15 879

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 14 22 16 14 21 2 11 42 40 756
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 21 16 17 24 2 10 36 46 1513
2017 University certificate or diploma below the bachelor's level 11 15 16 17 30 1 10 29 53 325
2017 Bachelor's degree 9 21 15 19 26 2 9 33 50 2179
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 23 15 16 28 2 8 34 49 900

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 7 12 13 16 41 3 8 22 64 758
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 12 12 16 44 2 8 19 68 1515
2017 University certificate or diploma below the bachelor's level 5 10 13 14 51 1 7 16 70 326
2017 Bachelor's degree 4 8 11 19 46 3 9 14 74 2179
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 3 9 12 16 45 4 11 14 72 900
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