2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 45 9 16 4 0 0 71 20 128
2017 PM-02 50 37 7 7 0 0 0 87 7 30
2017 PM-04 16 46 11 22 5 0 0 62 27 37
2017 PM-05 15 57 9 15 3 0 0 73 18 33
2017 PM-06 25 31 13 25 6 0 0 56 31 16
2014 PM 24 50 5 11 10 0 0 74 21 129
2014 PM-02 29 52 6 6 6 0 0 81 13 31
2014 PM-04 23 42 7 16 12 0 0 65 28 43
2014 PM-05 10 61 6 16 6 0 0 71 23 31
2011 PM 22 37 7 20 13 0 0 60 33 107
2011 PM-02 22 33 6 28 11 0 0 56 39 18
2011 PM-04 23 39 3 23 13 0 0 61 35 31
2011 PM-05 19 41 16 22 3 0 0 59 25 32
2011 PM-06 36 29 0 7 29 0 0 64 36 14
2008 PM 31 49 5 14 1 0 0 80 15 80
2008 PM-01 18 59 5 18 0 0 0 77 18 22
2008 PM-04 55 35 5 5 0 0 0 90 5 20
2008 PM-05 27 50 5 18 0 0 0 77 18 22

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 58 26 6 6 4 0 0 84 10 127
2017 PM-02 73 20 0 3 3 0 0 93 7 30
2017 PM-04 48 24 11 8 8 0 0 73 16 37
2017 PM-05 57 30 6 6 0 0 0 88 6 33
2017 PM-06 67 13 7 13 0 0 0 80 13 15
2014 PM 57 23 9 7 3 0 1 81 10 129
2014 PM-02 64 23 10 3 0 0 0 87 3 31
2014 PM-04 56 26 7 2 7 0 2 83 10 43
2014 PM-05 45 26 13 16 0 0 0 71 16 31
2011 PM 51 35 5 7 2 0 1 87 8 107
2011 PM-02 56 22 11 11 0 0 0 78 11 18
2011 PM-04 58 29 0 6 3 0 3 90 10 31
2011 PM-05 38 50 6 6 0 0 0 88 6 32
2011 PM-06 50 43 7 0 0 0 0 93 0 14
2008 PM 68 23 1 5 2 0 0 91 7 81
2008 PM-01 73 18 0 5 5 0 0 91 9 22
2008 PM-04 65 35 0 0 0 0 0 100 0 20
2008 PM-05 74 17 0 9 0 0 0 91 9 23

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 58 27 5 6 3 0 1 85 9 128
2017 PM-02 56 27 7 3 3 0 3 86 7 30
2017 PM-04 65 22 0 11 3 0 0 86 14 37
2017 PM-05 61 24 6 6 3 0 0 85 9 33
2017 PM-06 31 44 19 6 0 0 0 75 6 16
2014 PM 54 22 10 6 6 0 1 77 12 129
2014 PM-02 52 32 3 6 6 0 0 84 13 31
2014 PM-04 51 28 16 2 0 0 2 81 2 43
2014 PM-05 45 16 13 10 16 0 0 61 26 31
2011 PM 46 27 7 11 7 0 2 74 19 107
2011 PM-02 39 33 11 17 0 0 0 72 17 18
2011 PM-04 52 29 10 0 3 0 6 86 3 31
2011 PM-05 47 31 3 9 9 0 0 78 19 32
2011 PM-06 36 21 0 29 14 0 0 57 43 14
2008 PM 57 25 0 14 5 0 0 81 19 81
2008 PM-01 64 18 0 5 14 0 0 82 18 22
2008 PM-04 65 20 0 10 5 0 0 85 15 20
2008 PM-05 61 17 0 22 0 0 0 78 22 23

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 37 6 9 5 0 0 80 13 128
2017 PM-02 50 33 7 7 4 0 0 83 10 30
2017 PM-04 35 38 5 16 5 0 0 73 22 37
2017 PM-05 52 39 6 3 0 0 0 91 3 33
2017 PM-06 50 37 13 0 0 0 0 87 0 16
2014 PM 39 43 7 7 5 0 0 81 12 129
2014 PM-02 42 45 10 0 3 0 0 87 3 31
2014 PM-04 37 44 5 9 5 0 0 81 14 43
2014 PM-05 35 48 3 6 6 0 0 84 13 31
2011 PM 37 37 9 8 7 0 1 75 15 107
2011 PM-02 44 33 0 17 6 0 0 78 22 18
2011 PM-04 42 23 13 13 10 0 0 65 23 31
2011 PM-05 34 56 9 0 0 0 0 91 0 32
2011 PM-06 36 43 0 7 7 0 7 85 15 14

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 40 11 11 9 0 0 69 20 126
2017 PM-02 34 48 0 7 11 0 0 82 18 29
2017 PM-04 21 38 14 11 16 0 0 59 27 37
2017 PM-05 40 30 15 12 3 0 0 70 15 33
2017 PM-06 19 50 19 13 0 0 0 68 13 16
2014 PM 21 37 12 16 13 0 1 59 29 129
2014 PM-02 13 45 6 19 16 0 0 58 36 31
2014 PM-04 14 37 21 16 12 0 0 51 28 43
2014 PM-05 23 29 16 16 16 0 0 52 32 31
2011 PM 21 30 14 18 15 1 1 52 33 107
2011 PM-02 17 17 17 39 11 0 0 33 50 18
2011 PM-04 19 32 10 10 23 3 3 55 34 31
2011 PM-05 25 41 13 13 9 0 0 66 22 32
2011 PM-06 29 29 21 14 7 0 0 57 21 14
2008 PM 23 43 9 17 7 0 0 67 25 81
2008 PM-01 23 50 5 14 9 0 0 73 23 22
2008 PM-04 15 30 15 20 20 0 0 45 40 20
2008 PM-05 35 52 4 9 0 0 0 87 9 23

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 38 13 7 4 0 1 76 11 128
2017 PM-02 23 46 17 3 10 0 0 70 13 30
2017 PM-04 35 38 14 11 3 0 0 73 14 37
2017 PM-05 49 24 12 12 0 0 3 75 12 33
2017 PM-06 50 37 13 0 0 0 0 87 0 16
2014 PM 29 39 13 10 8 0 1 69 18 129
2014 PM-02 19 35 16 23 3 0 3 57 27 31
2014 PM-04 35 35 9 5 16 0 0 70 21 43
2014 PM-05 32 42 13 6 6 0 0 74 13 31
2011 PM 38 32 17 6 6 1 0 71 12 105
2011 PM-02 33 33 17 0 17 0 0 67 17 18
2011 PM-04 43 27 27 0 0 3 0 72 0 30
2011 PM-05 45 29 13 6 6 0 0 74 13 31
2011 PM-06 29 43 21 7 0 0 0 71 7 14
2008 PM 38 44 7 10 0 0 0 83 10 81
2008 PM-01 23 50 14 14 0 0 0 73 14 22
2008 PM-04 30 55 5 10 0 0 0 85 10 20
2008 PM-05 61 30 4 4 0 0 0 91 4 23

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 31 10 6 4 0 1 80 10 127
2017 PM-02 33 36 14 3 13 0 0 70 17 30
2017 PM-04 49 32 11 8 0 0 0 81 8 37
2017 PM-05 61 21 3 9 3 0 3 85 12 33
2017 PM-06 63 19 13 6 0 0 0 81 6 16
2014 PM 39 39 11 7 4 0 1 78 11 129
2014 PM-02 35 29 23 10 0 0 3 67 10 31
2014 PM-04 44 37 5 9 5 0 0 81 14 43
2014 PM-05 35 45 13 0 6 0 0 81 6 31
2011 PM 47 39 7 4 3 1 0 87 7 107
2011 PM-02 50 22 11 11 6 0 0 72 17 18
2011 PM-04 45 48 0 3 0 3 0 97 3 31
2011 PM-05 50 31 13 3 3 0 0 81 6 32
2011 PM-06 50 43 7 0 0 0 0 93 0 14
2008 PM 41 47 6 4 2 0 0 88 6 81
2008 PM-01 18 73 9 0 0 0 0 91 0 22
2008 PM-04 30 40 15 10 5 0 0 70 15 20
2008 PM-05 65 30 0 4 0 0 0 96 4 23

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 37 9 4 2 0 0 85 6 126
2017 PM-02 48 38 7 3 3 0 0 86 7 29
2017 PM-04 53 28 8 8 3 0 0 81 11 36
2017 PM-05 49 33 15 3 0 0 0 82 3 33
2017 PM-06 50 50 0 0 0 0 0 100 0 16
2014 PM 37 39 16 4 4 0 0 77 8 128
2014 PM-02 27 53 17 3 0 0 0 80 3 30
2014 PM-04 42 35 12 5 7 0 0 77 12 43
2014 PM-05 32 39 16 6 6 0 0 71 13 31

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 34 8 8 10 0 0 73 19 128
2017 PM-02 36 33 3 10 17 0 0 70 27 30
2017 PM-04 49 27 19 0 5 0 0 76 5 37
2017 PM-05 37 40 3 9 12 0 0 76 21 33
2017 PM-06 31 38 0 25 6 0 0 69 31 16
2014 PM 30 34 14 12 8 0 2 65 21 129
2014 PM-02 32 42 6 10 10 0 0 74 19 31
2014 PM-04 28 37 12 14 9 0 0 65 23 43
2014 PM-05 26 26 16 23 6 0 3 53 30 31
2011 PM 24 23 21 11 18 2 1 49 30 107
2011 PM-02 6 17 39 17 6 11 6 27 27 18
2011 PM-04 39 23 19 6 13 0 0 61 19 31
2011 PM-05 25 31 22 6 16 0 0 56 22 32
2011 PM-06 14 14 14 14 43 0 0 29 57 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 34 23 14 10 12 0 7 61 23 128
2017 PM-02 46 17 17 7 10 0 3 65 18 30
2017 PM-04 46 11 16 8 8 0 11 64 18 37
2017 PM-05 24 37 12 6 12 0 9 67 20 33
2017 PM-06 18 19 13 25 19 0 6 39 47 16
2014 PM 28 22 12 13 12 2 11 57 29 129
2014 PM-02 32 13 23 6 10 3 13 54 19 31
2014 PM-04 26 28 5 19 14 2 7 59 36 43
2014 PM-05 23 19 13 16 13 0 16 50 35 31
2011 PM 29 22 13 12 14 1 8 57 29 107
2011 PM-02 17 22 11 11 17 6 17 50 36 18
2011 PM-04 45 13 19 0 16 0 6 62 17 31
2011 PM-05 16 44 6 22 6 0 6 63 30 32
2011 PM-06 21 14 14 14 29 0 7 38 46 14
2008 PM 36 26 3 14 19 0 3 64 33 80
2008 PM-01 50 27 0 9 14 0 0 77 23 22
2008 PM-04 40 25 0 20 10 0 5 68 32 20
2008 PM-05 32 27 5 14 18 0 5 62 33 22

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 41 9 9 7 0 1 75 17 128
2017 PM-02 27 46 10 3 13 0 0 73 17 30
2017 PM-04 27 49 5 14 5 0 0 76 19 37
2017 PM-05 43 24 18 9 3 0 3 69 13 33
2017 PM-06 37 50 0 13 0 0 0 87 13 16
2014 PM 25 40 16 9 10 0 0 65 19 129
2014 PM-02 23 52 19 3 3 0 0 74 6 31
2014 PM-04 30 35 11 9 14 0 0 65 23 43
2014 PM-05 13 35 26 13 13 0 0 48 26 31
2011 PM 27 36 14 8 15 0 0 63 23 107
2011 PM-02 22 44 17 6 11 0 0 67 17 18
2011 PM-04 35 39 6 3 16 0 0 74 19 31
2011 PM-05 22 34 19 6 19 0 0 56 25 32
2011 PM-06 29 29 7 21 14 0 0 57 36 14
2008 PM 40 47 9 2 2 0 0 86 5 81
2008 PM-01 45 32 23 0 0 0 0 77 0 22
2008 PM-04 30 60 5 5 0 0 0 90 5 20
2008 PM-05 43 48 4 4 0 0 0 91 4 23

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 33 16 13 16 0 2 55 29 128
2017 PM-02 23 30 20 10 17 0 0 53 27 30
2017 PM-04 19 27 13 22 16 0 3 47 39 37
2017 PM-05 18 46 18 6 9 0 3 66 15 33
2017 PM-06 25 38 12 6 19 0 0 63 25 16
2014 PM 23 29 16 16 14 0 1 53 30 129
2014 PM-02 26 39 13 6 16 0 0 64 23 31
2014 PM-04 28 25 9 19 16 0 2 55 36 43
2014 PM-05 10 16 32 32 10 0 0 26 42 31
2011 PM 10 28 15 22 24 0 0 38 47 107
2011 PM-02 0 17 22 39 22 0 0 17 61 18
2011 PM-04 13 32 16 19 19 0 0 45 39 31
2011 PM-05 16 41 9 19 16 0 0 56 34 32
2011 PM-06 14 7 14 29 36 0 0 21 64 14

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 36 18 17 6 0 1 59 23 128
2017 PM-02 20 46 10 17 7 0 0 66 24 30
2017 PM-04 27 35 14 14 11 0 0 62 24 37
2017 PM-05 24 34 18 18 3 0 3 60 22 33
2017 PM-06 19 25 37 13 6 0 0 44 19 16

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 41 8 8 2 0 0 82 10 127
2017 PM-02 33 50 10 3 3 0 0 83 7 30
2017 PM-04 46 35 8 8 3 0 0 81 11 37
2017 PM-05 38 40 6 13 3 0 0 78 16 32
2017 PM-06 50 44 0 6 0 0 0 94 6 16
2014 PM 40 29 15 9 5 1 0 70 15 129
2014 PM-02 52 26 16 0 3 3 0 80 3 31
2014 PM-04 37 35 9 14 5 0 0 72 19 43
2014 PM-05 23 26 26 19 6 0 0 48 26 31
2011 PM 28 41 9 7 13 1 0 70 21 107
2011 PM-02 28 56 11 0 6 0 0 83 6 18
2011 PM-04 32 32 6 13 16 0 0 65 29 31
2011 PM-05 13 44 16 9 16 3 0 58 26 32
2011 PM-06 36 43 0 7 14 0 0 79 21 14
2008 PM 51 32 11 2 4 0 0 83 6 81
2008 PM-01 59 27 9 5 0 0 0 86 5 22
2008 PM-04 50 25 20 5 0 0 0 75 5 20
2008 PM-05 43 43 9 0 4 0 0 87 4 23

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 23 17 15 16 1 1 52 31 127
2017 PM-02 33 13 27 7 20 0 0 46 27 30
2017 PM-04 30 14 17 17 19 3 0 46 37 36
2017 PM-05 24 37 15 15 6 0 3 63 21 33
2017 PM-06 31 31 6 19 13 0 0 62 32 16

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 30 11 6 5 0 1 78 10 127
2017 PM-02 40 30 17 7 7 0 0 70 13 30
2017 PM-04 53 28 6 6 8 0 0 80 14 36
2017 PM-05 51 24 12 9 0 0 3 78 9 33
2017 PM-06 44 50 6 0 0 0 0 94 0 16
2014 PM 53 28 11 5 3 0 0 81 8 129
2014 PM-02 61 26 13 0 0 0 0 87 0 31
2014 PM-04 53 28 12 2 5 0 0 81 7 43
2014 PM-05 42 29 13 10 6 0 0 71 16 31
2011 PM 48 36 9 5 3 0 0 83 7 107
2011 PM-02 44 39 11 6 0 0 0 83 6 18
2011 PM-04 58 29 6 3 3 0 0 87 6 31
2011 PM-05 34 41 13 9 3 0 0 75 13 32
2011 PM-06 64 36 0 0 0 0 0 100 0 14

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 40 10 11 13 0 1 66 24 126
2017 PM-02 23 40 7 10 20 0 0 63 30 30
2017 PM-04 20 37 6 14 20 0 3 59 35 35
2017 PM-05 27 42 15 15 0 0 0 70 15 33
2017 PM-06 37 50 6 0 6 0 0 87 6 16
2014 PM 19 36 9 17 19 1 0 55 36 129
2014 PM-02 19 42 3 16 19 0 0 61 36 31
2014 PM-04 14 32 7 21 23 2 0 48 45 43
2014 PM-05 16 29 23 16 16 0 0 45 32 31
2011 PM 16 39 8 20 17 0 0 55 36 107
2011 PM-02 17 44 22 6 11 0 0 61 17 18
2011 PM-04 19 42 0 16 23 0 0 61 39 31
2011 PM-05 9 41 16 19 16 0 0 50 34 32
2011 PM-06 21 43 0 21 14 0 0 64 36 14

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 31 13 11 15 0 1 60 26 127
2017 PM-02 26 30 17 7 20 0 0 56 27 30
2017 PM-04 25 31 11 17 14 0 3 57 31 36
2017 PM-05 30 39 15 12 3 0 0 70 15 33
2017 PM-06 31 31 6 13 19 0 0 62 32 16
2014 PM 24 21 18 16 20 0 1 46 36 128
2014 PM-02 29 29 16 6 19 0 0 58 26 31
2014 PM-04 23 19 9 28 19 0 2 43 48 43
2014 PM-05 13 17 30 13 27 0 0 30 40 30

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 34 14 11 9 0 0 65 21 127
2017 PM-02 33 33 7 17 10 0 0 66 27 30
2017 PM-04 28 42 11 8 11 0 0 70 19 36
2017 PM-05 34 39 12 15 0 0 0 73 15 33
2017 PM-06 37 25 19 6 13 0 0 63 19 16
2014 PM 23 33 14 16 13 1 0 57 29 129
2014 PM-02 32 39 10 13 6 0 0 71 19 31
2014 PM-04 21 37 9 16 16 0 0 58 33 43
2014 PM-05 10 29 23 23 16 0 0 39 39 31
2011 PM 20 38 16 16 10 0 0 58 26 107
2011 PM-02 17 39 11 33 0 0 0 56 33 18
2011 PM-04 26 39 13 6 16 0 0 65 23 31
2011 PM-05 16 38 19 19 9 0 0 53 28 32
2011 PM-06 14 50 14 7 14 0 0 64 21 14

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 37 16 6 7 0 1 70 14 126
2017 PM-02 33 33 17 3 13 0 0 66 17 30
2017 PM-04 30 45 11 8 6 0 0 75 14 36
2017 PM-05 35 31 19 9 3 0 3 68 13 32
2017 PM-06 31 50 13 6 0 0 0 81 6 16
2014 PM 30 36 18 5 9 0 1 67 15 129
2014 PM-02 32 42 16 3 6 0 0 74 10 31
2014 PM-04 35 35 12 7 12 0 0 70 19 43
2014 PM-05 16 29 29 10 13 0 3 47 23 31
2011 PM 28 41 14 7 9 0 0 69 17 107
2011 PM-02 17 61 6 11 6 0 0 78 17 18
2011 PM-04 39 35 10 3 13 0 0 74 16 31
2011 PM-05 25 38 22 6 9 0 0 63 16 32
2011 PM-06 29 36 14 14 7 0 0 64 21 14
2008 PM 42 46 6 5 1 0 0 88 6 81
2008 PM-01 45 41 9 5 0 0 0 86 5 22
2008 PM-04 30 55 10 5 0 0 0 85 5 20
2008 PM-05 48 43 0 4 4 0 0 91 9 23

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 42 11 10 8 0 2 71 18 128
2017 PM-02 27 50 13 7 3 0 0 76 10 30
2017 PM-04 33 48 5 3 8 0 3 83 11 37
2017 PM-05 37 40 6 6 9 0 3 79 15 33
2017 PM-06 6 25 13 44 13 0 0 31 56 16
2014 PM 32 31 19 9 9 0 0 63 18 129
2014 PM-02 29 32 19 10 10 0 0 61 19 31
2014 PM-04 28 30 19 14 9 0 0 58 23 43
2014 PM-05 29 45 16 3 6 0 0 74 10 31
2011 PM 21 31 19 11 17 1 0 53 28 107
2011 PM-02 22 28 28 11 11 0 0 50 22 18
2011 PM-04 19 42 16 3 16 3 0 63 20 31
2011 PM-05 19 34 19 16 13 0 0 53 28 32
2011 PM-06 14 14 21 14 36 0 0 29 50 14
2008 PM 35 33 14 11 7 0 0 68 19 81
2008 PM-01 59 23 9 5 5 0 0 82 9 22
2008 PM-04 40 35 5 20 0 0 0 75 20 20
2008 PM-05 9 57 17 4 13 0 0 65 17 23

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 33 35 14 6 0 2 20 44 127
2017 PM-02 14 21 38 17 10 0 0 27 35 29
2017 PM-04 14 38 30 11 8 0 0 19 51 37
2017 PM-05 9 33 40 15 3 0 0 18 42 33
2017 PM-06 0 44 31 25 0 0 0 25 44 16
2014 PM 20 39 28 8 2 0 2 10 61 128
2014 PM-02 13 39 35 6 6 0 0 13 52 31
2014 PM-04 28 40 28 5 0 0 0 5 67 43
2014 PM-05 27 37 27 3 0 0 7 4 68 30
2011 PM 32 32 21 9 4 2 0 13 65 107
2011 PM-02 33 28 11 17 6 6 0 24 65 18
2011 PM-04 45 29 10 6 6 3 0 13 77 31
2011 PM-05 25 41 31 0 3 0 0 3 66 32
2011 PM-06 36 36 21 7 0 0 0 7 71 14
2008 PM 21 32 23 12 7 0 4 21 55 81
2008 PM-01 18 9 41 9 9 0 14 21 32 22
2008 PM-04 10 50 20 20 0 0 0 20 60 20
2008 PM-05 22 35 22 13 9 0 0 22 57 23

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 27 27 15 4 0 2 19 53 127
2017 PM-02 25 14 35 17 10 0 0 27 38 29
2017 PM-04 40 30 11 13 3 0 3 17 72 37
2017 PM-05 15 24 37 18 3 0 3 22 40 33
2017 PM-06 13 44 31 13 0 0 0 13 56 16
2014 PM 29 30 23 7 5 2 3 13 62 128
2014 PM-02 23 29 26 6 10 3 3 17 55 31
2014 PM-04 42 33 16 2 2 2 2 5 78 43
2014 PM-05 27 37 23 7 0 0 7 7 68 30
2011 PM 36 30 18 9 5 2 1 14 67 107
2011 PM-02 33 22 28 11 0 0 6 12 59 18
2011 PM-04 48 19 13 10 6 3 0 17 70 31
2011 PM-05 38 31 25 3 3 0 0 6 69 32
2011 PM-06 14 50 14 14 7 0 0 21 64 14
2008 PM 16 28 23 19 9 0 5 29 47 81
2008 PM-01 9 14 41 27 5 0 5 33 24 22
2008 PM-04 10 30 20 25 5 0 10 33 44 20
2008 PM-05 26 35 13 9 13 0 4 23 64 23

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 28 27 13 3 1 2 17 55 127
2017 PM-02 14 21 34 17 10 0 3 29 36 29
2017 PM-04 33 30 21 11 3 3 0 14 64 37
2017 PM-05 24 30 30 15 0 0 0 15 55 33
2017 PM-06 25 50 13 13 0 0 0 13 75 16
2014 PM 37 27 20 9 3 1 3 12 67 128
2014 PM-02 23 27 23 20 3 3 0 24 52 30
2014 PM-04 39 30 14 7 7 0 2 14 71 43
2014 PM-05 48 26 19 0 0 0 6 0 79 31
2011 PM 28 22 29 10 6 0 5 17 53 107
2011 PM-02 17 11 28 28 6 0 11 38 31 18
2011 PM-04 32 16 29 3 13 0 6 17 52 31
2011 PM-05 28 31 34 6 0 0 0 6 59 32
2011 PM-06 29 29 36 0 0 0 7 0 62 14
2008 PM 18 26 30 11 11 1 3 23 45 80
2008 PM-01 5 27 32 18 14 0 5 33 33 22
2008 PM-04 30 15 35 5 10 5 0 16 47 20
2008 PM-05 23 18 32 14 9 0 5 24 43 22

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 20 28 29 6 1 4 37 33 126
2017 PM-02 7 10 35 27 17 0 3 46 18 29
2017 PM-04 14 22 30 27 5 3 0 33 36 37
2017 PM-05 9 22 25 38 3 0 3 42 32 32
2017 PM-06 19 37 13 31 0 0 0 31 56 16
2014 PM 17 18 26 22 10 0 7 34 38 129
2014 PM-02 6 19 22 32 13 0 6 48 28 31
2014 PM-04 19 19 28 19 9 0 7 30 40 43
2014 PM-05 26 16 32 16 6 0 3 23 43 31
2011 PM 25 26 25 18 5 0 2 23 52 106
2011 PM-02 6 22 28 39 6 0 0 44 28 18
2011 PM-04 35 23 16 13 6 0 6 21 62 31
2011 PM-05 23 32 29 13 3 0 0 16 55 31
2011 PM-06 36 36 14 14 0 0 0 14 71 14
2008 PM 14 32 21 19 12 0 2 32 47 81
2008 PM-01 0 18 27 32 14 0 9 50 20 22
2008 PM-04 10 35 25 20 10 0 0 30 45 20
2008 PM-05 13 39 17 13 17 0 0 30 52 23

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 19 32 9 6 0 6 16 50 127
2017 PM-02 14 24 41 10 3 0 7 15 41 29
2017 PM-04 32 14 30 11 8 0 5 20 49 37
2017 PM-05 24 9 43 9 9 0 6 19 35 33
2017 PM-06 32 43 13 6 6 0 0 13 75 16
2014 PM 27 27 21 13 8 0 3 22 56 128
2014 PM-02 23 26 29 10 10 0 3 20 50 31
2014 PM-04 33 29 21 12 5 0 0 17 62 42
2014 PM-05 29 29 19 16 3 0 3 20 60 31
2011 PM 30 30 19 8 10 0 3 19 62 107
2011 PM-02 39 17 11 22 11 0 0 33 56 18
2011 PM-04 26 35 13 3 16 0 6 21 66 31
2011 PM-05 25 31 31 9 3 0 0 13 56 32
2011 PM-06 43 29 21 0 0 0 7 0 77 14
2008 PM 26 20 26 10 12 2 4 24 49 81
2008 PM-01 9 27 32 18 9 5 0 29 38 22
2008 PM-04 30 15 15 10 10 5 15 25 56 20
2008 PM-05 22 17 39 4 17 0 0 22 39 23

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 31 21 15 5 0 4 21 57 128
2017 PM-02 17 23 30 16 10 0 3 27 42 30
2017 PM-04 24 38 22 14 3 0 0 16 62 37
2017 PM-05 24 30 15 15 9 0 6 26 58 33
2017 PM-06 32 31 19 19 0 0 0 19 63 16
2014 PM 26 24 27 12 5 2 4 18 53 129
2014 PM-02 23 16 35 19 0 6 0 21 41 31
2014 PM-04 33 33 21 12 0 0 2 12 67 43
2014 PM-05 23 29 32 3 10 0 3 13 53 31
2011 PM 40 23 15 10 6 3 3 17 67 107
2011 PM-02 44 11 28 17 0 0 0 17 56 18
2011 PM-04 35 29 10 10 6 6 3 18 71 31
2011 PM-05 31 28 19 16 0 3 3 17 63 32
2011 PM-06 43 21 14 0 14 0 7 15 69 14
2008 PM 25 31 20 15 6 0 4 22 58 81
2008 PM-01 14 32 41 9 5 0 0 14 45 22
2008 PM-04 20 40 5 20 0 0 15 24 71 20
2008 PM-05 35 17 17 17 13 0 0 30 52 23

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 29 27 17 3 1 5 22 50 126
2017 PM-02 25 7 29 25 4 3 7 32 36 28
2017 PM-04 14 38 24 19 3 0 3 22 53 37
2017 PM-05 15 37 27 12 3 0 6 16 55 33
2017 PM-06 13 37 32 19 0 0 0 19 50 16
2014 PM 28 26 26 12 5 0 3 18 56 129
2014 PM-02 16 16 42 16 6 0 3 23 33 31
2014 PM-04 35 33 21 5 5 0 2 9 69 43
2014 PM-05 32 32 23 6 3 0 3 10 67 31
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 60 20 6 8 5 0 2 81 13 127
2017 PM-02 56 23 10 0 3 0 6 85 4 30
2017 PM-04 59 19 5 11 5 0 0 78 16 37
2017 PM-05 61 18 3 12 6 0 0 79 18 33
2017 PM-06 50 31 6 6 6 0 0 81 13 16
2014 PM 61 20 7 5 5 0 2 82 10 127
2014 PM-02 63 23 3 10 0 0 0 87 10 30
2014 PM-04 58 26 12 0 2 0 2 86 2 43
2014 PM-05 53 17 7 10 13 0 0 70 23 30
2011 PM 54 25 6 8 4 0 4 81 13 106
2011 PM-02 50 17 11 17 0 0 6 71 18 18
2011 PM-04 70 10 10 3 3 0 3 83 7 30
2011 PM-05 47 34 0 3 9 0 6 87 13 32
2011 PM-06 43 36 7 14 0 0 0 79 14 14
2008 PM 57 20 10 6 4 0 4 79 10 81
2008 PM-01 59 23 5 5 9 0 0 82 14 22
2008 PM-04 40 20 20 5 5 0 10 67 11 20
2008 PM-05 78 9 9 4 0 0 0 87 4 23

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 32 15 13 20 0 1 52 33 127
2017 PM-02 30 30 17 3 17 0 3 62 21 30
2017 PM-04 13 32 19 16 19 0 0 46 35 37
2017 PM-05 24 37 12 12 15 0 0 61 27 33
2017 PM-06 6 25 12 32 25 0 0 31 57 16
2014 PM 24 18 25 16 11 3 3 45 29 129
2014 PM-02 29 16 19 19 6 6 3 50 29 31
2014 PM-04 16 21 30 12 14 2 5 40 28 43
2014 PM-05 19 19 29 16 13 3 0 40 30 31

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 22 9 14 17 1 2 58 32 127
2017 PM-02 43 13 10 10 24 0 0 56 34 30
2017 PM-04 24 24 8 19 22 3 0 50 42 37
2017 PM-05 34 24 15 15 9 0 3 60 25 33
2017 PM-06 44 25 6 13 13 0 0 69 25 16
2014 PM 32 28 13 17 9 1 0 60 27 129
2014 PM-02 32 19 16 23 6 3 0 53 30 31
2014 PM-04 26 30 12 21 12 0 0 56 33 43
2014 PM-05 29 32 16 13 10 0 0 61 23 31

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 29 13 21 14 0 2 50 36 126
2017 PM-02 40 17 13 10 20 0 0 56 30 30
2017 PM-04 11 24 8 30 24 0 3 36 56 37
2017 PM-05 21 24 27 21 3 0 3 47 25 33
2017 PM-06 13 60 0 20 7 0 0 74 26 15
2014 PM 18 27 18 21 16 0 1 45 37 128
2014 PM-02 19 35 6 32 6 0 0 55 39 31
2014 PM-04 12 19 23 23 21 0 2 31 45 43
2014 PM-05 17 30 20 10 23 0 0 47 33 30
2011 PM 17 21 18 26 15 3 1 39 43 107
2011 PM-02 6 11 28 39 17 0 0 17 56 18
2011 PM-04 16 29 6 19 23 3 3 48 45 31
2011 PM-05 19 22 25 28 3 3 0 42 32 32
2011 PM-06 21 14 29 7 21 7 0 38 31 14
2008 PM 26 32 14 23 4 0 1 59 28 81
2008 PM-01 27 32 5 32 5 0 0 59 36 22
2008 PM-04 25 40 15 20 0 0 0 65 20 20
2008 PM-05 30 17 22 26 0 0 4 50 27 23

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 30 12 18 18 5 2 48 38 128
2017 PM-02 17 23 17 13 20 7 3 44 37 30
2017 PM-04 13 24 8 24 27 3 0 39 53 37
2017 PM-05 15 30 15 21 6 9 3 52 31 33
2017 PM-06 25 50 12 0 13 0 0 75 13 16
2014 PM 17 24 18 13 21 6 1 44 37 129
2014 PM-02 19 29 16 13 16 6 0 52 31 31
2014 PM-04 12 12 21 19 28 7 2 26 51 43
2014 PM-05 19 23 19 6 23 10 0 46 32 31
2011 PM 15 19 18 15 21 11 1 38 41 107
2011 PM-02 11 11 17 11 28 22 0 29 50 18
2011 PM-04 16 23 13 13 29 3 3 41 45 31
2011 PM-05 19 19 25 16 9 13 0 43 29 32
2011 PM-06 14 29 7 21 29 0 0 43 50 14
2008 PM 21 30 19 11 12 6 1 55 25 81
2008 PM-01 18 23 9 23 18 9 0 45 45 22
2008 PM-04 10 40 30 10 10 0 0 50 20 20
2008 PM-05 26 30 17 4 9 9 4 65 15 23

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 18 16 21 21 15 2 30 51 128
2017 PM-02 7 13 23 3 20 30 3 30 35 30
2017 PM-04 8 14 8 32 27 8 3 24 67 37
2017 PM-05 6 21 24 21 15 12 0 31 42 33
2017 PM-06 12 31 13 19 19 6 0 46 40 16
2014 PM 9 18 18 19 25 10 1 30 50 129
2014 PM-02 3 19 23 13 26 16 0 27 46 31
2014 PM-04 14 14 14 21 33 2 2 29 56 43
2014 PM-05 10 16 16 19 26 13 0 30 52 31

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 36 12 15 7 0 0 66 22 128
2017 PM-02 43 27 13 10 7 0 0 70 17 30
2017 PM-04 22 35 16 22 5 0 0 57 27 37
2017 PM-05 34 39 9 12 6 0 0 73 18 33
2017 PM-06 6 56 6 19 13 0 0 62 32 16
2014 PM 28 43 17 7 5 0 0 71 12 129
2014 PM-02 32 42 13 10 3 0 0 74 13 31
2014 PM-04 19 49 16 9 7 0 0 67 16 43
2014 PM-05 29 39 23 6 3 0 0 68 10 31
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 27 19 11 10 2 2 59 22 128
2017 PM-02 33 17 23 3 20 3 0 51 24 30
2017 PM-04 38 33 11 14 3 0 3 72 17 37
2017 PM-05 30 18 24 15 6 3 3 52 23 33
2017 PM-06 19 25 31 13 13 0 0 44 25 16
2014 PM 40 29 12 8 9 1 1 71 17 129
2014 PM-02 55 26 13 6 0 0 0 81 6 31
2014 PM-04 44 35 9 5 5 0 2 81 10 43
2014 PM-05 26 19 19 13 23 0 0 45 35 31
2011 PM 21 34 19 12 13 1 1 55 26 107
2011 PM-02 11 56 17 17 0 0 0 67 17 18
2011 PM-04 29 32 13 3 23 0 0 61 26 31
2011 PM-05 28 34 19 16 3 0 0 63 19 32
2011 PM-06 7 14 29 21 14 7 7 25 42 14
2008 PM 40 33 11 6 10 0 0 73 16 81
2008 PM-01 45 36 14 0 5 0 0 82 5 22
2008 PM-04 30 35 20 5 10 0 0 65 15 20
2008 PM-05 48 35 0 4 13 0 0 83 17 23

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 34 21 14 13 15 1 2 57 29 126
2017 PM-02 34 17 14 3 28 0 3 53 32 29
2017 PM-04 35 30 16 11 5 0 3 67 17 37
2017 PM-05 37 15 9 27 6 3 3 55 35 33
2017 PM-06 27 20 19 7 27 0 0 47 34 15
2014 PM 41 27 13 8 9 2 0 69 17 129
2014 PM-02 58 22 16 0 3 0 0 81 3 31
2014 PM-04 40 39 5 9 7 0 0 79 16 43
2014 PM-05 26 16 26 6 23 3 0 43 30 31
2011 PM 32 21 17 10 13 7 1 57 25 107
2011 PM-02 39 11 22 11 0 17 0 60 13 18
2011 PM-04 39 19 16 10 10 6 0 62 21 31
2011 PM-05 38 25 22 9 6 0 0 63 16 32
2011 PM-06 7 21 7 0 43 14 7 36 55 14
2008 PM 44 31 14 5 5 0 1 76 10 81
2008 PM-01 59 23 9 5 0 0 5 86 5 22
2008 PM-04 40 30 20 0 10 0 0 70 10 20
2008 PM-05 48 30 4 9 9 0 0 78 17 23

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 26 12 16 13 1 1 59 29 128
2017 PM-02 33 33 7 7 20 0 0 66 27 30
2017 PM-04 40 19 11 19 8 0 3 61 28 37
2017 PM-05 34 18 15 18 12 3 0 53 31 33
2017 PM-06 19 25 25 25 6 0 0 44 31 16
2014 PM 36 32 9 12 10 1 0 68 23 129
2014 PM-02 48 23 16 10 3 0 0 71 13 31
2014 PM-04 33 51 2 2 12 0 0 84 14 43
2014 PM-05 26 13 16 29 16 0 0 39 45 31
2011 PM 28 28 15 12 15 1 1 57 28 107
2011 PM-02 44 17 11 17 6 6 0 65 24 18
2011 PM-04 26 35 13 10 16 0 0 61 26 31
2011 PM-05 31 34 19 13 3 0 0 66 16 32
2011 PM-06 7 21 14 14 36 0 7 31 54 14
2008 PM 51 27 7 7 7 0 0 78 15 81
2008 PM-01 68 23 9 0 0 0 0 91 0 22
2008 PM-04 40 35 10 5 10 0 0 75 15 20
2008 PM-05 57 22 0 9 13 0 0 78 22 23

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 73 17 3 3 2 0 2 91 6 128
2017 PM-02 66 24 7 0 0 0 3 93 0 30
2017 PM-04 76 16 0 3 3 0 3 94 6 37
2017 PM-05 70 15 6 6 3 0 0 85 9 33
2017 PM-06 69 19 0 6 6 0 0 87 13 16
2014 PM 67 19 10 0 1 1 2 89 1 128
2014 PM-02 73 13 13 0 0 0 0 87 0 30
2014 PM-04 63 23 7 0 2 0 5 90 2 43
2014 PM-05 58 29 13 0 0 0 0 87 0 31
2011 PM 73 15 5 2 3 2 1 90 5 107
2011 PM-02 83 11 0 0 0 6 0 100 0 18
2011 PM-04 81 3 3 3 3 3 3 90 7 31
2011 PM-05 72 25 3 0 0 0 0 97 0 32
2011 PM-06 43 29 14 0 14 0 0 71 14 14
2008 PM 74 14 5 1 3 0 4 91 4 80
2008 PM-01 67 19 10 0 5 0 0 86 5 21
2008 PM-04 75 5 5 5 0 0 10 89 6 20
2008 PM-05 91 4 4 0 0 0 0 96 0 23

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 27 6 5 13 4 4 73 20 128
2017 PM-02 36 17 13 10 14 3 7 59 26 30
2017 PM-04 40 33 5 5 8 3 5 79 15 37
2017 PM-05 40 24 3 3 21 9 0 70 26 33
2017 PM-06 38 31 6 6 13 0 6 73 20 16
2014 PM 41 22 13 5 9 2 6 69 16 129
2014 PM-02 58 19 6 3 3 3 6 86 7 31
2014 PM-04 35 28 12 5 12 2 7 69 18 43
2014 PM-05 26 19 26 6 19 0 3 47 27 31
2011 PM 28 29 13 12 12 3 3 60 26 107
2011 PM-02 28 44 6 11 6 0 6 76 18 18
2011 PM-04 39 23 13 6 13 6 0 66 21 31
2011 PM-05 25 25 22 16 13 0 0 50 28 32
2011 PM-06 7 21 14 21 21 7 7 33 50 14

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 24 12 10 10 1 1 67 21 128
2017 PM-02 43 23 10 10 14 0 0 66 24 30
2017 PM-04 40 33 11 11 3 0 3 75 14 37
2017 PM-05 43 21 12 12 9 3 0 66 21 33
2017 PM-06 38 19 18 13 13 0 0 57 25 16

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 20 13 5 15 2 1 66 21 128
2017 PM-02 37 23 13 3 24 0 0 60 27 30
2017 PM-04 43 22 14 3 13 3 3 69 17 37
2017 PM-05 52 15 9 15 6 3 0 69 21 33
2017 PM-06 44 19 18 0 19 0 0 63 19 16

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 22 18 9 12 1 1 60 21 128
2017 PM-02 36 23 20 3 17 0 0 60 20 30
2017 PM-04 43 22 11 14 8 0 3 67 22 37
2017 PM-05 40 21 15 12 9 3 0 63 21 33
2017 PM-06 25 19 25 6 25 0 0 44 31 16
2014 PM 38 27 16 8 11 1 0 66 19 129
2014 PM-02 42 35 16 3 3 0 0 77 6 31
2014 PM-04 35 39 9 9 7 0 0 74 16 43
2014 PM-05 26 10 26 13 26 0 0 35 39 31
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 43 16 14 10 0 0 60 24 37
2017 PM-05 20 61 0 13 6 0 0 81 19 15
2017 PM-06 7 33 27 13 20 0 0 40 34 15
2014 PM 20 20 24 24 8 0 4 42 33 25

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 32 16 15 19 2 2 48 35 128
2017 PM-02 27 23 23 10 14 0 3 52 24 30
2017 PM-04 11 30 16 11 30 3 0 42 42 37
2017 PM-05 6 43 15 21 12 3 0 50 34 33
2017 PM-06 6 32 12 25 25 0 0 38 50 16
2014 PM 15 29 22 12 19 3 0 46 31 129
2014 PM-02 29 36 10 6 16 3 0 67 23 31
2014 PM-04 2 26 23 16 30 2 0 29 48 43
2014 PM-05 6 29 32 13 13 6 0 38 28 31
2011 PM 9 10 17 24 33 7 0 21 61 107
2011 PM-02 6 11 22 22 28 11 0 19 56 18
2011 PM-04 10 10 13 23 39 6 0 21 66 31
2011 PM-05 9 13 16 25 31 6 0 23 60 32
2011 PM-06 7 14 7 21 43 7 0 23 69 14

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 26 16 19 23 1 2 42 42 128
2017 PM-02 30 30 7 13 14 3 3 64 29 30
2017 PM-04 11 16 22 16 35 0 0 27 51 37
2017 PM-05 9 30 21 21 18 0 0 40 39 33
2017 PM-06 6 25 6 31 32 0 0 32 63 16
2014 PM 11 23 22 19 22 3 0 34 42 129
2014 PM-02 29 16 19 10 19 6 0 48 31 31
2014 PM-04 2 21 16 28 30 2 0 24 60 43
2014 PM-05 0 13 39 23 23 3 0 13 47 31
2011 PM 7 14 11 18 42 7 1 22 65 107
2011 PM-02 11 6 22 11 39 11 0 19 56 18
2011 PM-04 3 16 3 23 42 10 3 22 74 31
2011 PM-05 3 22 9 19 47 0 0 25 66 32
2011 PM-06 7 14 14 7 50 7 0 23 62 14
2008 PM 24 24 26 11 9 6 0 51 21 80
2008 PM-01 32 18 32 5 5 9 0 55 10 22
2008 PM-04 21 16 26 21 5 11 0 41 29 19
2008 PM-05 26 39 13 4 17 0 0 65 22 23

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 23 20 20 20 3 2 36 43 128
2017 PM-02 27 27 17 7 14 7 3 59 22 30
2017 PM-04 5 22 16 30 24 3 0 28 56 37
2017 PM-05 3 30 30 15 18 3 0 35 34 33
2017 PM-06 6 13 24 19 38 0 0 19 57 16
2014 PM 6 20 30 21 21 2 0 27 43 129
2014 PM-02 10 26 26 16 19 3 0 37 37 31
2014 PM-04 5 14 30 30 21 0 0 19 51 43
2014 PM-05 0 13 39 23 23 3 0 13 47 31
2011 PM 3 19 21 15 39 3 0 22 56 107
2011 PM-02 6 39 11 17 28 0 0 44 44 18
2011 PM-04 3 19 19 10 42 6 0 24 55 31
2011 PM-05 0 13 38 13 38 0 0 13 50 32
2011 PM-06 0 7 21 14 57 0 0 7 71 14
2008 PM 15 26 23 15 11 10 0 45 29 81
2008 PM-01 18 27 27 9 9 9 0 50 20 22
2008 PM-04 15 20 25 20 5 15 0 41 29 20
2008 PM-05 13 35 17 17 17 0 0 48 35 23

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 26 17 14 28 2 1 38 44 127
2017 PM-02 27 30 10 3 24 3 3 61 29 30
2017 PM-04 3 24 16 22 35 0 0 27 57 37
2017 PM-05 3 28 25 16 28 0 0 31 43 32
2017 PM-06 6 25 19 18 25 6 0 33 47 16
2014 PM 10 19 22 15 28 6 0 31 46 129
2014 PM-02 19 19 22 10 23 6 0 41 35 31
2014 PM-04 5 19 11 21 40 5 0 24 64 43
2014 PM-05 3 13 32 10 32 10 0 18 46 31
2011 PM 8 14 15 23 33 7 0 24 60 107
2011 PM-02 11 11 17 28 28 6 0 24 59 18
2011 PM-04 6 13 16 19 39 6 0 21 62 31
2011 PM-05 6 16 19 19 34 6 0 23 57 32
2011 PM-06 7 14 7 29 36 7 0 23 69 14
2008 PM 17 21 19 21 10 12 0 44 35 81
2008 PM-01 23 27 18 14 5 14 0 58 21 22
2008 PM-04 15 25 10 30 5 15 0 47 41 20
2008 PM-05 17 22 17 22 17 4 0 41 41 23

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 26 21 22 16 2 1 39 40 127
2017 PM-02 23 27 27 7 14 0 3 52 21 30
2017 PM-04 8 27 16 19 27 3 0 36 47 37
2017 PM-05 3 25 28 25 15 3 0 29 42 32
2017 PM-06 6 31 12 50 0 0 0 37 50 16
2014 PM 8 24 18 28 20 2 0 33 49 129
2014 PM-02 6 29 19 26 16 3 0 37 43 31
2014 PM-04 5 23 11 28 28 5 0 29 59 43
2014 PM-05 3 19 29 29 19 0 0 23 48 31
2011 PM 7 19 17 21 36 1 0 26 57 107
2011 PM-02 6 11 22 28 33 0 0 17 61 18
2011 PM-04 10 19 13 23 35 0 0 29 58 31
2011 PM-05 3 25 16 16 41 0 0 28 56 32
2011 PM-06 7 21 29 14 29 0 0 29 43 14
2008 PM 12 41 20 12 12 2 0 54 25 81
2008 PM-01 18 36 36 0 5 5 0 57 5 22
2008 PM-04 10 40 20 25 5 0 0 50 30 20
2008 PM-05 13 48 9 9 22 0 0 61 30 23
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 37 26 12 5 2 1 57 17 128
2017 PM-02 23 23 30 10 7 3 3 50 18 30
2017 PM-04 16 24 35 16 5 3 0 42 22 37
2017 PM-05 15 52 18 12 3 0 0 67 15 33
2017 PM-06 13 56 19 13 0 0 0 68 13 16
2014 PM 14 37 24 13 11 0 1 52 24 129
2014 PM-02 16 39 23 16 6 0 0 55 22 31
2014 PM-04 14 30 28 12 16 0 0 44 28 43
2014 PM-05 6 35 32 13 10 0 3 43 23 31
2011 PM 16 34 21 15 14 0 0 50 29 106
2011 PM-02 17 28 33 17 6 0 0 44 22 18
2011 PM-04 19 35 16 16 13 0 0 55 29 31
2011 PM-05 10 32 19 23 16 0 0 42 39 31
2011 PM-06 14 57 7 0 21 0 0 71 21 14

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 44 16 9 2 2 1 74 10 128
2017 PM-02 33 46 10 7 0 3 0 82 7 30
2017 PM-04 27 41 19 11 0 3 0 69 11 37
2017 PM-05 27 30 24 12 6 0 0 58 18 33
2017 PM-06 18 75 0 6 0 0 0 94 6 16
2014 PM 24 39 18 9 5 5 1 66 15 129
2014 PM-02 23 52 16 10 0 0 0 74 10 31
2014 PM-04 19 40 19 9 9 5 0 61 20 43
2014 PM-05 23 26 19 10 10 10 3 56 22 31
2011 PM 24 38 11 14 10 2 1 64 25 105
2011 PM-02 22 61 6 11 0 0 0 83 11 18
2011 PM-04 23 33 7 20 13 0 3 59 34 30
2011 PM-05 19 29 16 16 13 6 0 52 31 31
2011 PM-06 21 57 14 7 0 0 0 79 7 14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 38 11 10 7 1 0 71 17 127
2017 PM-02 27 40 17 6 7 3 0 69 13 30
2017 PM-04 33 22 14 17 14 0 0 55 31 36
2017 PM-05 30 45 9 12 3 0 0 76 15 33
2017 PM-06 44 50 6 0 0 0 0 94 0 16
2014 PM 24 43 10 12 5 2 3 71 18 128
2014 PM-02 26 35 13 16 3 6 0 66 21 31
2014 PM-04 14 50 12 12 7 0 5 68 20 42
2014 PM-05 19 42 13 13 6 0 6 66 21 31
2011 PM 29 39 12 7 12 1 0 68 19 105
2011 PM-02 28 33 33 6 0 0 0 61 6 18
2011 PM-04 29 29 10 10 23 0 0 58 32 31
2011 PM-05 16 52 6 6 16 3 0 70 23 31
2011 PM-06 38 54 0 8 0 0 0 92 8 13
2008 PM 37 32 15 6 5 5 0 73 12 81
2008 PM-01 27 45 18 5 0 5 0 76 5 22
2008 PM-04 35 25 15 10 15 0 0 60 25 20
2008 PM-05 39 39 4 0 4 13 0 90 5 23

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 28 27 13 10 2 1 49 24 128
2017 PM-02 27 27 30 7 10 0 0 53 17 30
2017 PM-04 19 24 35 11 11 0 0 43 22 37
2017 PM-05 15 24 21 27 9 3 0 41 37 33
2017 PM-06 12 50 13 13 13 0 0 62 25 16
2014 PM 15 38 20 13 8 5 2 56 22 128
2014 PM-02 23 23 23 22 0 10 0 50 25 31
2014 PM-04 5 51 16 12 12 2 2 59 24 43
2014 PM-05 10 27 30 10 17 3 3 39 29 30
2011 PM 8 29 29 17 11 4 2 40 30 107
2011 PM-02 6 6 39 33 11 0 6 12 47 18
2011 PM-04 13 29 32 19 3 3 0 43 23 31
2011 PM-05 6 34 22 16 16 3 3 43 33 32
2011 PM-06 7 57 21 0 7 7 0 69 8 14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 19 18 13 30 5 2 35 46 128
2017 PM-02 20 17 27 3 30 3 0 38 35 30
2017 PM-04 19 13 11 16 32 3 5 35 53 37
2017 PM-05 6 15 21 21 30 6 0 23 55 33
2017 PM-06 13 37 12 6 32 0 0 50 38 16
2014 PM 10 23 16 16 27 7 2 36 47 128
2014 PM-02 10 23 13 19 16 16 3 40 44 31
2014 PM-04 2 21 18 16 37 5 0 24 56 43
2014 PM-05 13 19 13 16 32 3 3 34 52 31
2011 PM 5 8 19 21 36 7 5 15 64 107
2011 PM-02 6 6 22 33 22 6 6 13 63 18
2011 PM-04 3 6 23 16 39 6 6 11 63 31
2011 PM-05 6 9 9 31 34 6 3 17 72 32
2011 PM-06 0 14 21 7 50 7 0 15 62 14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 29 9 5 3 1 2 82 9 128
2017 PM-02 47 30 20 0 0 0 3 79 0 30
2017 PM-04 54 27 8 3 8 0 0 81 11 37
2017 PM-05 52 27 3 12 3 3 0 81 16 33
2017 PM-06 50 44 0 6 0 0 0 94 6 16
2014 PM 49 27 11 3 5 2 3 80 9 128
2014 PM-02 50 40 3 0 0 3 3 96 0 30
2014 PM-04 51 28 12 2 5 0 2 81 7 43
2014 PM-05 39 19 16 6 13 3 3 62 21 31

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 65 25 5 2 2 2 1 92 3 128
2017 PM-02 60 30 7 0 0 0 3 93 0 30
2017 PM-04 70 19 3 3 3 3 0 92 6 37
2017 PM-05 67 18 9 0 3 3 0 87 3 33
2017 PM-06 56 44 0 0 0 0 0 100 0 16
2014 PM 54 31 5 2 2 4 2 90 4 129
2014 PM-02 52 35 6 3 0 3 0 90 3 31
2014 PM-04 54 33 9 0 2 0 2 88 2 43
2014 PM-05 48 29 3 3 3 10 3 89 7 31
2011 PM 57 19 6 6 5 3 6 83 11 107
2011 PM-02 56 11 11 6 6 6 6 75 13 18
2011 PM-04 58 6 0 10 10 0 16 77 23 31
2011 PM-05 50 38 3 6 0 3 0 90 6 32
2011 PM-06 79 14 7 0 0 0 0 93 0 14
2008 PM 67 15 7 4 6 1 0 83 10 81
2008 PM-01 68 14 5 0 14 0 0 82 14 22
2008 PM-04 60 25 5 5 5 0 0 85 10 20
2008 PM-05 74 9 9 4 0 4 0 86 5 23

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 33 11 12 15 2 0 61 28 128
2017 PM-02 30 27 13 10 17 3 0 58 28 30
2017 PM-04 27 30 5 16 19 3 0 58 36 37
2017 PM-05 24 34 15 15 12 0 0 58 27 33
2017 PM-06 31 38 19 6 6 0 0 69 13 16
2014 PM 19 26 22 15 12 5 1 48 29 129
2014 PM-02 19 32 19 16 6 6 0 55 24 31
2014 PM-04 14 23 21 19 21 2 0 38 41 43
2014 PM-05 19 19 35 10 10 3 3 41 21 31
2011 PM 15 22 21 22 17 1 1 38 40 107
2011 PM-02 17 22 22 28 11 0 0 39 39 18
2011 PM-04 19 29 16 10 23 0 3 50 33 31
2011 PM-05 13 22 28 31 6 0 0 34 38 32
2011 PM-06 14 21 29 7 21 7 0 38 31 14
2008 PM 19 37 12 19 11 2 0 57 30 81
2008 PM-01 27 27 14 14 9 9 0 60 25 22
2008 PM-04 15 30 10 25 20 0 0 45 45 20
2008 PM-05 17 48 13 17 4 0 0 65 22 23

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 25 17 15 24 1 1 43 40 128
2017 PM-02 30 13 20 7 27 3 0 45 35 30
2017 PM-04 16 33 8 11 32 0 0 49 43 37
2017 PM-05 9 37 18 21 12 0 3 47 34 33
2017 PM-06 18 6 37 25 13 0 0 25 38 16
2014 PM 15 15 21 15 31 2 2 31 48 129
2014 PM-02 32 3 19 13 29 3 0 37 43 31
2014 PM-04 7 16 28 14 33 2 0 24 48 43
2014 PM-05 10 23 13 16 35 0 3 33 53 31
2011 PM 9 23 20 17 25 3 3 35 45 107
2011 PM-02 17 28 17 11 28 0 0 44 39 18
2011 PM-04 13 26 13 13 32 3 0 40 47 31
2011 PM-05 6 19 28 25 16 3 3 27 43 32
2011 PM-06 0 36 14 14 21 0 14 42 42 14
2008 PM 15 25 17 23 15 4 1 42 40 81
2008 PM-01 23 27 14 14 14 9 0 55 30 22
2008 PM-04 15 25 20 20 15 5 0 42 37 20
2008 PM-05 9 26 26 30 4 0 4 36 36 23

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 34 24 10 12 2 1 54 22 128
2017 PM-02 27 27 30 4 10 3 0 55 14 30
2017 PM-04 16 30 19 16 16 0 3 47 33 37
2017 PM-05 15 34 30 9 9 3 0 50 19 33
2017 PM-06 12 56 13 13 6 0 0 68 19 16

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 28 26 9 7 3 0 57 16 128
2017 PM-02 30 23 27 10 10 0 0 53 20 30
2017 PM-04 27 30 19 11 11 3 0 58 22 37
2017 PM-05 34 15 30 12 3 6 0 52 16 33
2017 PM-06 25 50 19 0 6 0 0 75 6 16
2014 PM 32 32 18 3 4 8 4 72 8 129
2014 PM-02 45 26 19 0 0 6 3 79 0 31
2014 PM-04 19 37 16 7 5 9 7 67 14 43
2014 PM-05 26 32 19 0 10 10 3 67 11 31

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 39 20 5 5 3 0 69 11 127
2017 PM-02 30 36 20 0 10 3 0 69 10 30
2017 PM-04 30 24 27 11 8 0 0 54 19 37
2017 PM-05 22 50 18 3 0 6 0 77 3 32
2017 PM-06 38 50 6 0 6 0 0 87 6 16
2014 PM 27 37 17 9 7 2 1 66 16 129
2014 PM-02 39 32 6 13 3 6 0 76 17 31
2014 PM-04 21 40 19 9 9 2 0 62 19 43
2014 PM-05 13 42 26 6 10 0 3 57 17 31
2011 PM 18 31 21 11 15 3 1 50 27 107
2011 PM-02 11 22 28 17 22 0 0 33 39 18
2011 PM-04 19 29 23 3 19 3 3 52 24 31
2011 PM-05 6 44 22 16 9 3 0 52 26 32
2011 PM-06 36 29 7 7 21 0 0 64 29 14

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 40 14 5 10 0 0 70 15 126
2017 PM-02 37 36 13 7 7 0 0 73 14 30
2017 PM-04 30 33 16 8 13 0 0 62 22 37
2017 PM-05 26 51 16 0 6 0 0 77 6 31
2017 PM-06 18 63 6 6 6 0 0 81 13 16
2014 PM 29 37 15 9 8 0 1 67 17 129
2014 PM-02 48 35 10 0 6 0 0 84 6 31
2014 PM-04 21 30 21 21 7 0 0 51 28 43
2014 PM-05 16 45 16 6 13 0 3 63 20 31
2011 PM 20 34 23 8 14 1 0 54 23 107
2011 PM-02 17 33 17 22 11 0 0 50 33 18
2011 PM-04 26 29 23 3 16 3 0 57 20 31
2011 PM-05 13 41 31 3 13 0 0 53 16 32
2011 PM-06 21 29 14 14 21 0 0 50 36 14
2008 PM 30 51 14 5 1 0 0 80 6 81
2008 PM-01 41 36 18 0 5 0 0 77 5 22
2008 PM-04 35 45 15 5 0 0 0 80 5 20
2008 PM-05 30 57 9 4 0 0 0 87 4 23

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 29 24 14 15 1 0 46 30 125
2017 PM-02 34 27 17 3 18 0 0 62 21 29
2017 PM-04 11 27 22 19 22 0 0 38 41 37
2017 PM-05 10 36 32 13 6 3 0 47 20 31
2017 PM-06 12 38 19 19 13 0 0 50 32 16
2014 PM 10 27 29 14 17 2 1 38 32 129
2014 PM-02 13 35 29 6 13 3 0 50 20 31
2014 PM-04 2 19 39 19 21 0 0 21 40 43
2014 PM-05 6 23 29 23 16 0 3 30 40 31
2011 PM 11 22 32 20 15 0 0 34 35 107
2011 PM-02 11 22 33 11 22 0 0 33 33 18
2011 PM-04 13 29 29 19 10 0 0 42 29 31
2011 PM-05 6 22 31 25 16 0 0 28 41 32
2011 PM-06 14 14 36 14 21 0 0 29 36 14

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 27 22 18 14 0 1 45 33 126
2017 PM-02 34 34 7 10 14 0 0 69 24 29
2017 PM-04 13 24 16 30 16 0 0 38 46 37
2017 PM-05 9 25 38 16 9 0 3 36 25 32
2017 PM-06 12 38 19 19 13 0 0 50 32 16
2014 PM 10 30 26 16 16 2 1 41 32 129
2014 PM-02 13 35 19 19 13 0 0 48 32 31
2014 PM-04 2 28 30 19 19 2 0 31 38 43
2014 PM-05 6 23 32 16 19 0 3 30 37 31
2011 PM 9 29 23 24 14 0 0 38 38 107
2011 PM-02 6 44 17 11 22 0 0 50 33 18
2011 PM-04 13 35 23 23 6 0 0 48 29 31
2011 PM-05 3 22 22 38 16 0 0 25 53 32
2011 PM-06 14 21 21 21 21 0 0 36 43 14
2008 PM 23 41 21 12 2 0 0 64 15 81
2008 PM-01 32 32 32 0 5 0 0 64 5 22
2008 PM-04 25 45 15 15 0 0 0 70 15 20
2008 PM-05 26 35 13 22 4 0 0 61 26 23

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 22 15 20 20 5 1 42 43 127
2017 PM-02 23 27 10 16 17 7 0 53 35 30
2017 PM-04 13 19 19 22 27 0 0 32 49 37
2017 PM-05 19 28 9 16 13 13 3 56 34 32
2017 PM-06 6 25 19 32 19 0 0 31 50 16
2014 PM 11 21 20 19 22 6 1 34 44 129
2014 PM-02 10 32 13 16 16 13 0 48 37 31
2014 PM-04 7 23 19 26 23 2 0 31 50 43
2014 PM-05 13 10 19 19 29 6 3 25 54 31
2011 PM 9 15 20 26 26 4 0 25 54 107
2011 PM-02 11 28 11 22 17 11 0 44 44 18
2011 PM-04 10 19 29 23 19 0 0 29 42 31
2011 PM-05 3 6 22 34 28 6 0 10 67 32
2011 PM-06 21 7 0 29 43 0 0 29 71 14
2008 PM 20 31 15 17 10 5 2 55 29 81
2008 PM-01 23 32 14 14 14 0 5 57 29 22
2008 PM-04 20 25 15 20 10 10 0 50 33 20
2008 PM-05 26 30 4 17 9 9 4 65 30 23
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PM 44 21 35 127
2017 PM-02 47 17 37 30
2017 PM-04 39 25 36 36
2017 PM-05 40 27 33 33
2017 PM-06 69 18 13 16
2014 PM 44 17 39 127
2014 PM-02 39 23 39 31
2014 PM-04 39 9 51 43
2014 PM-05 48 16 35 31
2011 PM 45 12 43 107
2011 PM-02 28 6 67 18
2011 PM-04 48 13 39 31
2011 PM-05 38 16 47 32
2011 PM-06 64 14 21 14

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PM 14 25 45 5 0 11 56
2017 PM-02 14 36 35 7 0 7 14
2017 PM-04 21 14 50 0 0 14 14
2017 PM-05 15 38 23 15 0 8 13
2017 PM-06 9 18 64 0 0 9 11
2014 PM 20 16 50 9 9999 5 56
2014 PM-02 25 25 33 17 9999 0 12
2014 PM-04 6 12 65 12 9999 6 17
2014 PM-05 33 20 40 7 9999 0 15
2011 PM 4 15 63 2 9999 17 48
2011 PM-04 0 13 73 0 9999 13 15
2011 PM-05 17 0 58 8 9999 17 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 32 68 128
2017 PM-02 30 70 30
2017 PM-04 32 68 37
2017 PM-05 27 73 33
2017 PM-06 44 56 16
2014 PM 36 64 128
2014 PM-02 29 71 31
2014 PM-04 40 60 43
2014 PM-05 45 55 31

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 59 41
2017 PM-04 50 12
2014 PM 42 45
2014 PM-05 64 14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 78 41
2017 PM-04 67 12
2014 PM 78 45
2014 PM-04 88 17
2014 PM-05 71 14

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PM 0 41
2017 PM-04 0 12
2014 PM-04 0 17

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 41
2017 PM-04 0 12
2014 PM 0 45
2014 PM-04 0 17
2014 PM-05 0 14

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 PM-04 0 12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PM-04 0 12

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 0 41
2017 PM-04 0 12
2014 PM 0 45
2014 PM-04 0 17
2014 PM-05 0 14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 PM 49 41
2017 PM-04 59 12
2014 PM 42 45
2014 PM-04 47 17

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 PM 51 41
2014 PM 47 45
2014 PM-04 47 17
2014 PM-05 57 14

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 PM 61 41
2017 PM-04 58 12
2014 PM 38 45
2014 PM-05 50 14

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 PM 47 41
2017 PM-04 41 12
2014 PM 44 45
2014 PM-04 47 17
2014 PM-05 64 14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 PM 46 41
2017 PM-04 58 12
2014 PM 47 45
2014 PM-04 41 17
2014 PM-05 64 14

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 PM 56 41
2017 PM-04 58 12
2014 PM 53 45
2014 PM-04 53 17
2014 PM-05 64 14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 PM 29 41
2014 PM 42 45
2014 PM-04 41 17
2014 PM-05 43 14

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 PM-04 0 12
2014 PM 11 45

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 PM-04 0 12
2014 PM 24 45
2014 PM-04 29 17

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 PM 59 41
2017 PM-04 67 12
2014 PM 44 45
2014 PM-04 41 17
2014 PM-05 57 14

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 PM 34 41
2014 PM 27 45
2014 PM-04 47 17

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 22 41
2017 PM-04 42 12
2014 PM 13 45

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 47 41
2017 PM-04 50 12
2014 PM 60 45
2014 PM-04 59 17
2014 PM-05 64 14

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PM 15 41
2014 PM 29 45
2014 PM-05 43 14

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 PM 15 41
2014 PM 27 45
2014 PM-04 41 17

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 PM 14 41
2014 PM 11 45

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 PM 15 41
2014 PM 29 45
2014 PM-04 35 17

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 12 41

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 27 41
2014 PM 16 45

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 PM-04 0 11
2014 PM-05 0 11

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PM 0 37
2017 PM-04 0 11
2014 PM-04 0 15

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 14 37
2014 PM 21 39

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 PM 30 37
2017 PM-04 46 11
2014 PM 26 39
2014 PM-04 33 15

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 57 37
2014 PM 49 39
2014 PM-04 67 15
2014 PM-05 55 11

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PM-04 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 62 37
2017 PM-04 54 11
2014 PM 51 39
2014 PM-04 60 15
2014 PM-05 55 11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM 0 37
2017 PM-04 0 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 16 37
2014 PM 15 39

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 96 4 41
2017 PM-04 100 0 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 16 22 9 21 21 4 31 40 128
2017 PM-02 3 17 13 7 30 27 3 28 53 30
2017 PM-04 11 5 27 8 19 19 11 23 39 37
2017 PM-05 6 18 24 6 15 30 0 35 31 33
2017 PM-06 6 37 13 19 19 6 0 46 40 16
2014 PM 9 12 27 10 18 19 5 27 37 129
2014 PM-02 16 10 29 6 6 29 3 38 19 31
2014 PM-04 2 12 23 19 26 16 2 17 54 43
2014 PM-05 6 10 35 6 23 16 3 20 36 31

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 28 18 13 13 9 1 51 29 127
2017 PM-02 27 23 13 7 24 6 0 53 32 30
2017 PM-04 19 20 22 8 14 14 3 47 27 36
2017 PM-05 12 40 15 24 3 6 0 55 29 33
2017 PM-06 18 31 19 13 13 6 0 53 27 16
2014 PM 21 26 26 11 11 4 2 50 23 129
2014 PM-02 29 26 29 6 3 6 0 59 10 31
2014 PM-04 14 23 26 14 16 5 2 40 33 43
2014 PM-05 13 26 26 16 16 0 3 40 33 31
2011 PM 16 23 26 10 14 8 2 44 27 107
2011 PM-02 17 17 28 22 11 6 0 35 35 18
2011 PM-04 26 19 16 10 13 10 6 54 27 31
2011 PM-05 6 31 38 9 6 9 0 41 17 32
2011 PM-06 14 21 29 7 29 0 0 36 36 14
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 52 7 2 1 2 0 89 3 126
2017 PM-02 24 42 17 3 3 10 0 73 8 29
2017 PM-04 28 61 8 3 0 0 0 89 3 36
2017 PM-05 37 57 3 3 0 0 0 94 3 33
2017 PM-06 63 37 0 0 0 0 0 100 0 16
2014 PM 22 56 12 5 2 1 1 79 8 128
2014 PM-02 13 58 19 3 3 3 0 73 7 31
2014 PM-04 21 58 12 7 2 0 0 79 9 43
2014 PM-05 23 63 7 3 3 0 0 87 7 30
2011 PM 25 53 12 5 2 3 1 80 7 106
2011 PM-02 17 72 0 0 11 0 0 89 11 18
2011 PM-04 27 47 17 7 0 0 3 76 7 30
2011 PM-05 25 59 13 3 0 0 0 84 3 32
2011 PM-06 43 36 14 7 0 0 0 79 7 14
2008 PM 23 52 15 6 1 2 0 77 8 81
2008 PM-01 14 59 14 5 5 5 0 76 10 22
2008 PM-04 5 50 30 15 0 0 0 55 15 20
2008 PM-05 30 57 4 4 0 4 0 91 5 23

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 22 25 11 12 20 3 37 30 128
2017 PM-02 3 33 17 3 7 36 0 58 15 30
2017 PM-04 8 16 27 11 19 11 8 30 37 37
2017 PM-05 3 15 24 21 12 21 3 23 44 33
2017 PM-06 18 37 19 13 6 6 0 60 20 16
2014 PM 9 21 25 12 12 15 7 39 30 129
2014 PM-02 13 13 29 10 10 22 3 35 26 31
2014 PM-04 5 16 33 9 16 14 7 27 32 43
2014 PM-05 13 19 16 19 13 6 13 40 40 31
2011 PM 7 12 18 15 17 22 9 27 47 106
2011 PM-02 11 28 0 17 22 6 17 50 50 18
2011 PM-04 10 13 19 10 23 23 3 30 43 31
2011 PM-05 0 10 32 16 10 26 6 14 38 31
2011 PM-06 7 0 7 21 29 14 21 11 78 14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 23 18 9 5 8 1 65 15 128
2017 PM-02 36 30 10 7 3 13 0 76 12 30
2017 PM-04 35 19 24 11 3 5 3 59 15 37
2017 PM-05 37 24 12 12 3 12 0 69 17 33
2017 PM-06 38 25 25 0 13 0 0 63 13 16
2014 PM 27 36 21 8 2 5 1 67 11 129
2014 PM-02 36 32 26 3 0 3 0 70 3 31
2014 PM-04 21 51 16 5 2 5 0 76 7 43
2014 PM-05 29 19 26 16 3 6 0 52 21 31
2011 PM 35 27 12 9 5 10 2 70 16 107
2011 PM-02 44 11 6 17 6 17 0 67 27 18
2011 PM-04 35 29 16 6 3 6 3 71 11 31
2011 PM-05 38 31 9 13 6 3 0 71 19 32
2011 PM-06 29 29 21 7 7 0 7 62 15 14
2008 PM 31 42 19 2 0 6 0 78 3 81
2008 PM-01 23 50 18 0 0 9 0 80 0 22
2008 PM-04 30 35 25 5 0 5 0 68 5 20
2008 PM-05 39 39 17 0 0 4 0 82 0 23

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 28 17 8 5 8 1 67 15 128
2017 PM-02 30 37 13 4 3 13 0 76 8 30
2017 PM-04 35 22 19 8 5 8 3 64 15 37
2017 PM-05 30 34 9 18 0 9 0 70 20 33
2017 PM-06 37 31 19 0 13 0 0 68 13 16
2014 PM 21 30 24 9 5 10 2 58 15 129
2014 PM-02 26 32 26 10 0 3 3 62 10 31
2014 PM-04 16 30 30 7 7 9 0 51 15 43
2014 PM-05 16 23 23 13 10 16 0 46 27 31
2011 PM 11 23 20 15 14 14 3 42 35 107
2011 PM-02 11 22 17 28 6 17 0 40 40 18
2011 PM-04 16 19 16 16 19 10 3 41 41 31
2011 PM-05 3 22 31 9 22 13 0 29 36 32
2011 PM-06 21 43 0 21 7 7 0 69 31 14
2008 PM 35 28 17 11 2 5 1 67 14 81
2008 PM-01 32 27 18 5 5 9 5 68 11 22
2008 PM-04 35 35 15 15 0 0 0 70 15 20
2008 PM-05 39 30 13 13 0 4 0 73 14 23
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 17 83 128
2017 PM-02 27 73 30
2017 PM-04 16 84 37
2014 PM 14 86 129
2014 PM-04 16 84 43
2014 PM-05 16 84 31

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 28 22

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 91 22
2014 PM 94 18

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PM 0 22
2014 PM 0 18

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 22
2014 PM 0 18

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 PM 28 21

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 PM 29 21
2014 PM 28 18

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 PM 34 21
2014 PM 33 18

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 PM 0 21

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 PM 0 21

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 PM 0 21
2014 PM 0 18

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 24 21
2014 PM 39 18

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 36 22
2014 PM 28 18

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 PM 0 22

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 PM 0 22

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 50 22
2014 PM 39 18

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 PM 0 21

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 PM 0 21
2014 PM 0 16

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PM 0 21
2014 PM 0 16

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 PM 0 21
2014 PM 0 16

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 PM 28 21

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 52 21
2014 PM 56 16

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 81 21
2014 PM 75 16

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM 0 21

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 95 5 22

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 14 23 5 11 28 8 40 25 128
2017 PM-02 7 10 23 4 17 33 7 28 33 30
2017 PM-04 16 3 22 5 13 27 14 32 32 37
2017 PM-05 12 12 27 3 6 37 3 40 15 33
2017 PM-06 6 44 19 6 6 13 6 62 16 16
2014 PM 12 14 20 4 6 32 12 47 18 129
2014 PM-02 13 10 26 3 3 35 10 41 12 31
2014 PM-04 7 16 26 5 7 28 12 39 19 43
2014 PM-05 10 10 19 0 13 35 13 38 25 31

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 24 21 4 9 14 2 60 15 128
2017 PM-02 30 23 20 7 13 6 0 57 22 30
2017 PM-04 27 11 22 3 11 22 5 52 18 37
2017 PM-05 27 27 21 3 3 15 3 67 7 33
2017 PM-06 18 44 19 6 6 6 0 66 13 16
2014 PM 26 27 21 2 7 14 2 64 11 129
2014 PM-02 39 16 32 0 3 10 0 61 4 31
2014 PM-04 19 35 12 5 9 16 5 68 18 43
2014 PM-05 13 26 26 0 13 19 3 50 17 31
2011 PM 16 28 23 8 7 17 0 53 19 107
2011 PM-02 22 17 28 22 6 6 0 41 29 18
2011 PM-04 23 26 13 3 13 23 0 63 21 31
2011 PM-05 3 31 41 6 6 13 0 39 14 32
2011 PM-06 21 43 14 14 0 7 0 69 15 14
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 16 19 21 28 0 3 29 51 128
2017 PM-02 10 23 17 24 23 0 3 35 48 30
2017 PM-04 11 14 27 16 30 0 3 25 47 37
2017 PM-05 12 6 24 18 40 0 0 18 58 33
2017 PM-06 25 19 6 31 13 0 6 47 46 16

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 27 23 24 12 0 2 39 37 128
2017 PM-02 17 17 30 27 7 0 3 35 35 30
2017 PM-04 14 27 30 14 13 0 3 42 28 37
2017 PM-05 9 43 12 24 9 0 3 53 34 33
2017 PM-06 6 18 19 38 19 0 0 25 56 16

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 31 23 15 11 0 5 49 27 127
2017 PM-02 7 38 28 14 3 0 10 50 19 29
2017 PM-04 16 27 30 19 5 0 3 44 25 37
2017 PM-05 27 34 9 12 15 0 3 63 28 33
2017 PM-06 6 25 25 19 25 0 0 31 44 16

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 23 21 20 19 0 5 36 41 127
2017 PM-02 7 28 28 17 14 0 7 37 33 29
2017 PM-04 16 19 22 27 13 0 3 36 42 37
2017 PM-05 15 27 18 15 21 0 3 44 37 33
2017 PM-06 0 25 25 13 31 0 6 27 47 16

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 18 14 6 5 0 15 71 12 127
2017 PM-02 38 21 21 3 3 0 14 68 8 29
2017 PM-04 46 24 8 0 3 0 19 87 3 37
2017 PM-05 49 15 15 6 0 0 15 75 7 33
2017 PM-06 25 13 19 13 19 0 13 43 36 16

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 34 17 13 12 0 1 57 26 128
2017 PM-02 16 37 23 14 10 0 0 53 24 30
2017 PM-04 24 38 19 8 11 0 0 62 19 37
2017 PM-05 37 27 6 12 15 0 3 66 28 33
2017 PM-06 6 25 32 25 13 0 0 31 37 16

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 29 20 17 10 0 3 52 28 127
2017 PM-02 21 31 17 18 10 0 3 53 29 29
2017 PM-04 24 30 19 22 3 0 3 55 25 37
2017 PM-05 21 24 27 12 12 0 3 47 25 33
2017 PM-06 18 32 6 25 19 0 0 50 44 16

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 30 23 17 12 0 2 47 30 127
2017 PM-02 17 21 24 17 14 0 7 40 34 29
2017 PM-04 19 27 22 22 8 0 3 47 31 37
2017 PM-05 15 43 18 12 12 0 0 58 24 33
2017 PM-06 6 44 13 19 19 0 0 50 37 16

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 32 21 13 10 1 2 54 24 127
2017 PM-02 17 31 21 14 10 0 7 52 26 29
2017 PM-04 24 35 19 13 5 0 3 61 19 37
2017 PM-05 24 30 24 6 15 0 0 55 21 33
2017 PM-06 13 43 13 19 13 0 0 56 32 16

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 23 28 5 6 1 2 60 11 127
2017 PM-02 31 21 31 11 7 0 0 51 18 29
2017 PM-04 38 22 30 3 5 0 3 61 8 37
2017 PM-05 34 30 21 3 9 0 3 66 12 33
2017 PM-06 44 6 31 6 6 0 6 54 13 16

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 59 28 7 3 2 0 1 88 5 127
2017 PM-02 45 31 7 7 7 0 3 79 14 29
2017 PM-04 59 32 5 3 0 0 0 92 3 37
2017 PM-05 73 21 3 3 0 0 0 94 3 33
2017 PM-06 69 18 13 0 0 0 0 87 0 16

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 57 10 9 10 9 2 4 71 19 126
2017 PM-02 55 14 3 7 10 3 7 77 19 29
2017 PM-04 64 3 17 6 11 0 0 67 17 36
2017 PM-05 61 12 6 9 6 3 3 77 16 33
2017 PM-06 44 13 6 25 6 0 6 60 34 16

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 22 15 9 3 1 2 71 13 127
2017 PM-02 45 24 14 3 7 0 7 74 11 29
2017 PM-04 43 24 22 8 3 0 0 68 11 37
2017 PM-05 61 21 6 9 0 3 0 84 9 33
2017 PM-06 37 19 19 19 0 0 6 60 20 16

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 17 16 11 9 1 0 63 21 127
2017 PM-02 48 10 21 11 10 0 0 58 21 29
2017 PM-04 54 14 14 11 8 0 0 68 19 37
2017 PM-05 46 21 12 9 9 3 0 69 19 33
2017 PM-06 31 13 25 25 6 0 0 44 32 16

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 16 7 2 1 1 23 88 3 127
2017 PM-02 52 10 3 7 0 0 28 86 9 29
2017 PM-04 59 11 3 0 0 0 27 96 0 37
2017 PM-05 46 21 12 0 0 3 18 85 0 33
2017 PM-06 44 37 13 0 0 0 6 87 0 16

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 65 20 5 3 2 2 3 89 6 126
2017 PM-02 50 29 4 11 0 4 4 85 12 28
2017 PM-04 76 13 5 3 3 0 0 89 5 37
2017 PM-05 70 15 6 0 3 3 3 90 3 33
2017 PM-06 62 32 0 0 0 0 6 100 0 16

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 63 14 9 5 4 2 3 82 9 128
2017 PM-02 50 13 13 4 13 3 3 67 18 30
2017 PM-04 68 16 11 3 0 3 0 86 3 37
2017 PM-05 64 12 6 9 3 3 3 81 13 33
2017 PM-06 75 6 6 6 0 0 6 87 7 16

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 55 20 15 2 3 2 2 79 6 127
2017 PM-02 34 28 24 3 7 3 0 64 11 29
2017 PM-04 60 19 11 0 3 3 5 85 3 37
2017 PM-05 61 18 12 6 3 0 0 79 9 33
2017 PM-06 69 19 6 0 0 0 6 93 0 16

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 23 39 20 9 2 0 31 29 128
2017 PM-02 13 23 33 17 10 3 0 38 28 30
2017 PM-04 8 22 41 19 11 0 0 30 30 37
2017 PM-05 6 30 37 21 3 3 0 38 25 33
2017 PM-06 0 12 50 31 6 0 0 12 37 16

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 21 43 18 2 1 0 21 36 126
2017 PM-02 24 14 45 10 7 0 0 17 38 29
2017 PM-04 16 22 38 22 3 0 0 24 38 37
2017 PM-05 9 19 44 25 0 3 0 26 29 32
2017 PM-06 6 31 50 13 0 0 0 13 37 16

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 37 22 5 8 5 0 64 13 128
2017 PM-02 20 30 23 0 17 10 0 55 19 30
2017 PM-04 19 41 19 8 8 5 0 63 17 37
2017 PM-05 30 43 9 9 3 6 0 78 13 33
2017 PM-06 31 31 32 0 6 0 0 62 6 16

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 30 15 20 19 5 0 43 42 128
2017 PM-02 16 27 7 20 20 10 0 48 45 30
2017 PM-04 8 27 24 14 22 5 0 37 37 37
2017 PM-05 9 34 21 27 6 3 0 44 34 33
2017 PM-06 12 31 6 32 19 0 0 43 50 16
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 23 77 128
2017 PM-02 40 60 30
2017 PM-04 19 81 37
2017 PM-05 15 85 33
2014 PM 20 80 128
2014 PM-02 19 81 31
2014 PM-04 19 81 43
2014 PM-05 23 77 30

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 69 31 29
2017 PM-02 83 17 12
2014 PM 84 16 25

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 30 10 10 0 0 0 80 10 20
2017 PM-02 60 30 10 0 0 0 0 90 0 10
2014 PM 48 43 10 0 0 0 0 90 0 21
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 26 24 15 17 1 1 17 83 128
2017 PM-02 20 27 27 10 17 0 0 20 80 30
2017 PM-04 11 27 30 14 16 0 3 11 89 37
2017 PM-05 15 15 27 27 15 0 0 15 85 33
2017 PM-06 19 37 12 13 19 0 0 19 81 16

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 25 104
2017 PM-02 25 24
2017 PM-04 28 32
2017 PM-05 30 27
2017 PM-06 0 13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 31 104
2017 PM-02 8 24
2017 PM-04 34 32
2017 PM-05 48 27
2017 PM-06 31 13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 14 104
2017 PM-02 16 24
2017 PM-04 13 32
2017 PM-05 19 27
2017 PM-06 7 13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PM 65 104
2017 PM-02 37 24
2017 PM-04 72 32
2017 PM-05 78 27
2017 PM-06 69 13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PM 10 104
2017 PM-02 16 24
2017 PM-04 3 32
2017 PM-05 7 27
2017 PM-06 15 13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PM 42 104
2017 PM-02 34 24
2017 PM-04 53 32
2017 PM-05 34 27
2017 PM-06 47 13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PM 4 40 24 10 7 16 101
2017 PM-02 0 54 25 4 8 8 24
2017 PM-04 3 44 20 13 0 20 30
2017 PM-05 0 34 25 11 15 15 27
2017 PM-06 16 30 16 16 7 16 13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 18 14 17 36 1 7 27 58 105
2017 PM-02 4 46 21 17 13 0 0 50 29 24
2017 PM-04 6 13 16 13 50 0 3 19 64 32
2017 PM-05 14 0 11 25 32 4 14 18 69 28
2017 PM-06 0 16 15 8 54 0 8 17 67 13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 3 9 16 14 51 3 4 12 70 105
2017 PM-02 0 21 21 21 29 4 4 23 55 24
2017 PM-04 3 3 22 3 65 0 3 6 71 32
2017 PM-05 7 4 7 25 50 7 0 12 81 28
2017 PM-06 0 8 16 15 54 0 8 8 75 13
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