2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PG

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 31 47 6 11 5 0 0 78 16 873
2017 PG-01 33 50 8 8 0 0 0 83 8 12
2017 PG-02 34 47 6 9 5 0 0 81 14 158
2017 PG-04 32 46 6 10 6 0 0 78 16 330
2017 PG-05 30 44 6 15 6 0 0 73 20 249
2017 PG-06 27 56 5 9 3 0 0 83 12 116
2014 PG 32 45 7 12 4 0 0 77 16 983
2014 PG-02 40 40 9 9 2 0 0 80 11 195
2014 PG-04 29 46 6 14 5 0 0 75 19 376
2014 PG-05 32 47 6 10 4 0 0 79 14 281
2014 PG-06 29 50 6 11 4 0 0 79 15 114
2011 PG 38 46 4 9 2 0 0 85 11 1193
2011 PG-02 40 48 3 7 1 0 0 88 8 286
2011 PG-04 36 47 4 9 3 0 0 84 12 451
2011 PG-05 38 43 4 12 3 0 0 82 15 304
2011 PG-06 40 47 5 5 3 0 0 87 8 137
2008 PG 42 46 4 7 2 0 0 88 9 868
2008 PG-01 48 44 7 0 0 0 0 93 0 27
2008 PG-02 48 45 2 4 1 0 0 93 5 208
2008 PG-04 41 45 4 7 3 0 0 86 10 309
2008 PG-05 40 48 4 6 2 0 0 88 8 198
2008 PG-06 38 45 4 11 2 0 0 83 13 116

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 68 22 5 3 1 0 0 91 4 872
2017 PG-01 75 8 17 0 0 0 0 83 0 12
2017 PG-02 73 21 4 1 0 1 1 95 1 158
2017 PG-04 68 22 4 3 2 0 0 91 5 330
2017 PG-05 67 22 6 3 0 0 0 90 4 248
2017 PG-06 64 24 5 7 0 0 0 88 7 116
2014 PG 67 23 5 3 1 0 1 91 4 984
2014 PG-02 66 24 6 2 1 1 0 91 3 195
2014 PG-04 69 22 5 3 1 0 0 91 4 377
2014 PG-05 68 22 5 2 1 1 1 92 3 281
2014 PG-06 61 28 5 3 2 0 1 90 4 114
2011 PG 71 21 4 3 1 1 0 93 3 1191
2011 PG-02 72 20 3 2 2 0 0 93 4 285
2011 PG-04 72 21 4 2 0 0 1 94 2 452
2011 PG-05 71 20 5 2 0 2 0 93 3 303
2011 PG-06 69 22 4 3 1 0 1 92 4 136
2008 PG 70 22 3 3 1 0 1 92 4 867
2008 PG-01 85 7 4 4 0 0 0 93 4 27
2008 PG-02 67 23 2 5 1 0 1 92 6 208
2008 PG-04 70 22 3 2 1 0 1 93 4 309
2008 PG-05 71 19 6 3 1 1 1 90 4 198
2008 PG-06 68 26 3 1 2 0 0 94 3 115

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 58 23 6 8 5 0 1 82 12 873
2017 PG-01 58 25 0 8 0 0 8 91 9 12
2017 PG-02 62 22 5 7 2 0 1 85 10 157
2017 PG-04 62 20 7 6 4 0 1 83 10 331
2017 PG-05 55 24 5 8 7 0 0 79 15 249
2017 PG-06 50 26 7 10 7 0 0 76 17 116
2014 PG 55 22 8 10 4 0 1 78 14 984
2014 PG-02 55 23 10 9 3 0 1 78 11 195
2014 PG-04 59 21 7 8 5 0 1 81 13 377
2014 PG-05 51 21 9 15 3 0 1 74 18 281
2014 PG-06 55 22 4 11 7 0 1 78 18 114
2011 PG 59 22 6 8 4 0 1 82 12 1191
2011 PG-02 59 22 6 7 6 0 0 81 13 284
2011 PG-04 59 24 5 8 3 0 1 84 11 451
2011 PG-05 58 21 7 8 5 0 0 80 13 304
2011 PG-06 58 20 9 8 4 0 1 79 12 137
2008 PG 53 25 6 10 5 0 1 78 15 866
2008 PG-01 63 19 11 7 0 0 0 81 7 27
2008 PG-02 55 24 7 9 5 0 1 80 14 208
2008 PG-04 51 24 8 10 6 0 1 75 16 308
2008 PG-05 58 23 3 11 5 0 1 81 16 197
2008 PG-06 47 30 5 13 4 0 1 77 17 116

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 42 38 7 8 4 0 0 81 12 871
2017 PG-01 58 17 8 8 8 0 0 75 17 12
2017 PG-02 42 38 7 9 4 0 0 80 13 158
2017 PG-04 42 40 8 8 3 0 0 81 11 329
2017 PG-05 45 35 6 9 4 0 0 80 14 248
2017 PG-06 38 42 8 8 4 0 0 80 12 116
2014 PG 43 38 7 8 3 0 0 81 12 984
2014 PG-02 48 34 7 9 2 0 1 82 11 195
2014 PG-04 41 39 7 9 4 0 0 80 13 377
2014 PG-05 44 38 9 5 3 0 0 83 8 281
2014 PG-06 43 37 4 10 6 0 0 80 17 114
2011 PG 40 39 10 7 4 0 0 79 11 1191
2011 PG-02 40 36 12 9 3 0 0 75 12 285
2011 PG-04 40 38 10 7 5 0 0 78 12 450
2011 PG-05 39 43 8 7 3 0 0 83 10 304
2011 PG-06 38 43 10 4 4 0 0 81 9 137

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 34 40 10 11 4 0 0 75 15 872
2017 PG-01 50 50 0 0 0 0 0 100 0 12
2017 PG-02 42 35 7 12 4 0 0 77 16 157
2017 PG-04 35 42 10 9 4 0 1 77 13 330
2017 PG-05 29 39 13 13 5 0 0 69 18 249
2017 PG-06 31 44 9 10 4 0 1 76 15 116
2014 PG 27 41 12 13 6 0 0 69 20 984
2014 PG-02 28 39 14 12 7 1 1 67 19 195
2014 PG-04 25 41 11 16 6 0 0 66 22 377
2014 PG-05 28 45 12 10 5 0 0 73 15 281
2014 PG-06 30 38 11 16 4 1 1 69 21 114
2011 PG 28 43 12 11 4 0 1 72 15 1192
2011 PG-02 30 45 10 12 4 0 0 75 16 287
2011 PG-04 28 42 13 13 4 0 0 70 17 449
2011 PG-05 30 43 14 7 4 0 1 74 11 304
2011 PG-06 22 47 12 9 7 0 1 70 17 137
2008 PG 31 41 12 11 4 0 1 73 15 869
2008 PG-01 44 41 0 11 4 0 0 85 15 27
2008 PG-02 33 44 9 11 2 0 0 78 14 208
2008 PG-04 30 42 13 11 4 0 0 72 15 310
2008 PG-05 36 38 14 10 1 0 2 75 11 198
2008 PG-06 23 40 15 11 9 0 3 65 20 116

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 39 44 9 5 2 0 0 83 7 873
2017 PG-01 33 42 17 8 0 0 0 75 8 12
2017 PG-02 40 42 8 6 2 1 1 83 9 158
2017 PG-04 39 43 10 7 1 0 0 82 8 330
2017 PG-05 39 44 11 3 3 0 0 83 6 249
2017 PG-06 41 46 7 3 4 0 0 86 7 116
2014 PG 35 39 15 7 3 0 0 75 11 981
2014 PG-02 37 34 15 9 5 0 0 71 14 195
2014 PG-04 32 39 17 9 2 0 0 71 11 374
2014 PG-05 35 44 14 4 4 0 0 79 7 281
2014 PG-06 49 36 7 7 1 0 0 85 8 114
2011 PG 39 39 13 6 3 0 0 78 9 1192
2011 PG-02 32 36 19 8 3 0 0 69 12 286
2011 PG-04 38 42 12 6 3 0 0 79 9 450
2011 PG-05 40 42 11 3 3 0 0 83 6 304
2011 PG-06 55 29 10 4 1 0 0 85 5 137
2008 PG 35 45 12 6 3 0 0 80 9 869
2008 PG-01 22 41 26 11 0 0 0 63 11 27
2008 PG-02 33 46 13 5 2 0 0 79 8 208
2008 PG-04 31 47 13 6 3 0 0 78 9 310
2008 PG-05 42 42 8 6 2 0 0 84 8 198
2008 PG-06 41 41 10 3 5 0 0 81 9 116

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 46 43 6 4 2 0 0 89 5 871
2017 PG-01 42 42 17 0 0 0 0 83 0 12
2017 PG-02 39 46 6 5 4 0 0 85 9 157
2017 PG-04 47 42 6 5 0 0 0 89 5 330
2017 PG-05 48 41 6 3 2 0 0 89 5 248
2017 PG-06 51 44 2 1 3 0 0 95 3 116
2014 PG 42 41 9 6 2 0 0 83 8 982
2014 PG-02 41 41 7 8 4 0 0 82 11 195
2014 PG-04 37 43 10 7 3 0 0 80 10 375
2014 PG-05 43 44 9 4 1 0 0 86 5 281
2014 PG-06 61 32 4 4 1 0 0 92 4 114
2011 PG 41 43 9 4 2 0 0 85 6 1193
2011 PG-02 36 42 13 6 3 0 0 78 9 287
2011 PG-04 40 45 8 5 2 0 0 85 7 451
2011 PG-05 46 45 6 2 1 0 0 91 4 303
2011 PG-06 53 38 7 2 0 0 0 91 2 137
2008 PG 41 47 7 3 2 0 0 88 5 869
2008 PG-01 19 56 19 7 0 0 0 74 7 27
2008 PG-02 33 53 8 3 3 0 0 86 6 208
2008 PG-04 42 44 10 3 2 0 0 86 4 310
2008 PG-05 49 44 2 2 3 0 0 93 5 198
2008 PG-06 43 49 5 1 2 0 0 92 3 116

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 50 37 7 5 1 0 0 87 6 870
2017 PG-01 33 58 0 8 0 0 0 92 8 12
2017 PG-02 55 33 4 6 1 0 0 88 7 157
2017 PG-04 49 39 7 5 2 0 0 87 6 328
2017 PG-05 50 36 9 5 1 0 0 86 6 249
2017 PG-06 53 36 5 4 2 0 0 89 6 116
2014 PG 44 41 8 5 2 0 0 85 7 982
2014 PG-02 38 44 10 6 1 1 1 83 7 194
2014 PG-04 45 37 9 8 2 0 0 82 10 376
2014 PG-05 45 42 6 3 2 0 1 89 5 281
2014 PG-06 50 40 7 2 1 0 0 90 3 114

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 51 34 7 7 1 0 0 84 9 873
2017 PG-01 50 33 0 17 0 0 0 83 17 12
2017 PG-02 53 28 11 5 2 0 1 82 7 158
2017 PG-04 52 35 7 5 1 0 0 87 6 330
2017 PG-05 46 36 6 10 2 0 0 82 12 249
2017 PG-06 53 32 4 9 2 0 0 85 11 116
2014 PG 39 34 14 8 4 0 1 74 12 984
2014 PG-02 41 32 18 6 1 0 2 75 7 195
2014 PG-04 39 34 12 8 5 1 1 74 14 377
2014 PG-05 42 33 12 8 3 0 0 76 11 281
2014 PG-06 34 36 14 9 7 0 0 70 16 114
2011 PG 45 35 8 7 3 0 1 81 11 1193
2011 PG-02 45 36 8 8 2 0 1 82 11 287
2011 PG-04 46 33 7 8 4 1 2 80 12 450
2011 PG-05 47 37 7 5 4 0 0 84 9 304
2011 PG-06 38 35 14 8 4 0 1 74 13 137

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 32 24 11 11 9 3 9 64 23 872
2017 PG-01 17 17 0 17 17 17 17 50 50 12
2017 PG-02 27 22 15 9 11 4 12 58 24 158
2017 PG-04 37 24 11 10 7 3 9 69 19 329
2017 PG-05 34 30 8 14 8 2 4 68 23 249
2017 PG-06 28 14 15 11 13 1 19 52 30 116
2014 PG 27 23 14 11 13 2 11 57 28 984
2014 PG-02 27 23 14 8 11 3 14 60 23 195
2014 PG-04 28 24 14 14 10 2 7 58 27 377
2014 PG-05 31 23 13 12 12 1 7 60 26 281
2014 PG-06 11 19 11 9 26 1 22 40 45 114
2011 PG 26 24 11 14 12 3 10 58 29 1195
2011 PG-02 29 23 11 14 9 2 11 61 27 287
2011 PG-04 26 24 12 12 13 4 8 58 28 451
2011 PG-05 28 27 10 13 10 1 10 62 26 305
2011 PG-06 18 21 10 21 19 1 10 43 45 137
2008 PG 27 25 10 13 12 2 10 60 29 867
2008 PG-01 11 26 26 0 7 4 26 53 11 27
2008 PG-02 27 28 9 9 10 3 14 66 23 207
2008 PG-04 31 24 13 12 9 3 9 61 24 310
2008 PG-05 34 29 7 14 12 1 3 66 27 197
2008 PG-06 13 20 6 20 26 1 15 39 54 116

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 35 47 9 6 3 0 0 82 9 873
2017 PG-01 33 50 8 8 0 0 0 83 8 12
2017 PG-02 37 43 11 7 2 0 0 80 10 158
2017 PG-04 33 49 10 6 3 0 0 82 9 331
2017 PG-05 34 48 9 6 3 0 0 82 9 249
2017 PG-06 38 49 7 3 3 0 0 87 6 116
2014 PG 28 48 11 7 5 0 0 76 12 984
2014 PG-02 28 46 12 7 7 0 0 74 14 195
2014 PG-04 24 50 13 8 5 0 0 74 13 377
2014 PG-05 32 47 10 7 2 0 0 80 10 281
2014 PG-06 36 49 5 4 5 0 0 85 10 114
2011 PG 33 44 13 6 3 0 0 78 9 1195
2011 PG-02 36 37 18 5 4 0 0 73 9 287
2011 PG-04 30 45 14 7 3 0 0 75 11 452
2011 PG-05 34 49 10 6 1 0 0 83 7 304
2011 PG-06 40 44 9 5 1 0 0 84 7 137
2008 PG 34 45 11 6 4 0 0 79 11 863
2008 PG-01 30 48 7 15 0 0 0 78 15 27
2008 PG-02 36 45 13 5 2 0 0 80 7 208
2008 PG-04 31 46 10 9 4 0 0 77 12 305
2008 PG-05 37 42 9 6 6 0 0 80 12 198
2008 PG-06 38 44 8 4 5 0 0 83 10 115

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 31 37 15 10 7 0 0 68 17 873
2017 PG-01 67 17 8 8 0 0 0 83 8 12
2017 PG-02 32 37 11 10 9 0 1 70 19 158
2017 PG-04 30 37 18 9 7 0 0 67 16 330
2017 PG-05 29 39 13 11 7 0 0 69 18 249
2017 PG-06 34 34 15 10 7 0 0 68 17 116
2014 PG 21 38 20 12 8 0 0 59 20 984
2014 PG-02 22 35 24 13 6 1 0 57 19 195
2014 PG-04 19 38 21 13 9 0 0 56 22 377
2014 PG-05 25 38 20 10 8 0 0 62 18 281
2014 PG-06 22 45 14 9 11 0 0 67 19 114
2011 PG 23 42 16 12 7 1 0 65 19 1195
2011 PG-02 21 44 15 13 7 0 0 65 20 287
2011 PG-04 23 39 18 11 8 1 0 63 19 452
2011 PG-05 24 44 13 13 6 1 0 68 19 305
2011 PG-06 19 43 18 12 7 0 0 62 20 137

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 35 43 10 7 4 0 0 79 11 874
2017 PG-01 67 33 0 0 0 0 0 100 0 12
2017 PG-02 42 34 12 9 2 0 0 76 11 158
2017 PG-04 36 46 8 7 3 0 0 82 10 331
2017 PG-05 29 44 13 9 4 0 0 74 14 249
2017 PG-06 33 47 12 3 5 0 0 79 9 116

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 44 42 9 3 2 0 0 86 5 871
2017 PG-01 50 50 0 0 0 0 0 100 0 12
2017 PG-02 47 39 10 2 2 0 0 86 4 157
2017 PG-04 43 44 7 3 3 0 0 87 6 331
2017 PG-05 40 43 11 4 1 0 0 84 5 249
2017 PG-06 47 38 11 2 2 0 0 85 4 114
2014 PG 36 47 11 4 2 1 0 83 6 984
2014 PG-02 31 47 17 2 3 1 0 78 5 195
2014 PG-04 33 48 12 4 2 1 0 81 6 377
2014 PG-05 39 46 11 4 1 0 0 85 5 281
2014 PG-06 46 46 4 3 3 0 0 91 5 114
2011 PG 37 46 11 4 2 1 0 83 6 1194
2011 PG-02 35 47 13 3 1 1 0 83 4 287
2011 PG-04 35 46 12 5 2 1 0 81 6 451
2011 PG-05 39 45 11 3 2 0 0 84 5 304
2011 PG-06 45 45 3 4 1 1 0 91 6 137
2008 PG 41 42 11 4 2 0 0 82 7 869
2008 PG-01 37 44 19 0 0 0 0 81 0 27
2008 PG-02 41 45 10 2 1 1 0 87 3 208
2008 PG-04 39 40 13 5 2 0 0 80 7 310
2008 PG-05 46 35 10 6 3 1 0 82 8 198
2008 PG-06 37 47 6 6 3 0 0 84 9 116

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 33 39 13 9 5 0 0 73 14 871
2017 PG-01 58 25 8 8 0 0 0 83 8 12
2017 PG-02 33 34 17 9 7 0 0 67 16 157
2017 PG-04 34 40 12 10 4 1 0 74 14 329
2017 PG-05 31 42 12 9 6 0 0 74 14 249
2017 PG-06 34 41 14 6 5 0 0 75 11 116

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 54 35 8 2 1 0 0 89 3 872
2017 PG-01 50 50 0 0 0 0 0 100 0 12
2017 PG-02 58 32 7 2 1 0 0 89 4 158
2017 PG-04 53 35 8 3 2 0 0 88 4 331
2017 PG-05 51 37 10 1 1 0 0 88 2 249
2017 PG-06 57 35 7 1 1 0 0 91 2 115
2014 PG 61 28 8 2 1 0 0 88 4 983
2014 PG-02 64 23 9 2 2 0 1 88 4 195
2014 PG-04 55 30 10 3 1 0 0 85 5 376
2014 PG-05 66 26 6 1 1 0 0 92 2 281
2014 PG-06 66 29 3 2 1 0 0 95 3 114
2011 PG 59 31 7 2 1 0 0 90 3 1193
2011 PG-02 55 32 9 2 1 0 0 88 3 285
2011 PG-04 58 31 7 2 1 0 0 90 3 451
2011 PG-05 63 30 5 1 0 0 0 93 2 305
2011 PG-06 65 28 5 1 0 0 0 93 1 137

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 34 42 11 9 4 0 0 77 13 870
2017 PG-01 33 42 8 0 0 17 0 90 0 12
2017 PG-02 34 41 7 12 5 0 0 75 17 157
2017 PG-04 31 44 13 8 4 0 0 75 12 330
2017 PG-05 34 42 12 7 5 0 0 76 12 249
2017 PG-06 46 39 5 7 3 0 0 85 10 115
2014 PG 23 48 11 11 7 0 0 71 18 983
2014 PG-02 23 46 13 10 8 0 0 69 17 195
2014 PG-04 18 48 14 12 7 0 1 67 19 376
2014 PG-05 28 48 9 10 5 0 0 76 15 281
2014 PG-06 31 48 4 10 7 0 0 79 17 114
2011 PG 31 44 13 8 4 0 0 75 12 1190
2011 PG-02 28 41 17 10 3 0 0 70 13 284
2011 PG-04 29 43 14 9 5 0 0 72 14 451
2011 PG-05 34 47 10 6 2 1 0 82 8 304
2011 PG-06 41 41 10 5 2 0 0 82 7 136

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 38 38 12 7 5 0 0 76 12 871
2017 PG-01 67 8 8 17 0 0 0 75 17 12
2017 PG-02 39 36 12 9 4 0 0 75 13 158
2017 PG-04 34 39 14 8 5 1 0 74 12 330
2017 PG-05 35 41 12 5 6 0 0 76 12 249
2017 PG-06 51 34 6 8 2 0 0 84 10 115
2014 PG 30 41 14 9 6 0 0 71 15 984
2014 PG-02 29 41 15 8 6 0 0 70 14 195
2014 PG-04 25 41 16 11 7 0 0 66 18 377
2014 PG-05 34 42 12 8 4 0 0 76 12 281
2014 PG-06 40 34 12 7 6 0 0 75 13 114

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 39 39 11 6 4 0 0 79 10 871
2017 PG-01 58 33 0 8 0 0 0 92 8 12
2017 PG-02 40 37 11 6 6 0 1 78 11 158
2017 PG-04 40 38 12 6 3 0 0 79 9 331
2017 PG-05 34 42 11 9 4 0 0 75 13 248
2017 PG-06 46 40 11 1 2 0 0 86 3 115
2014 PG 31 40 14 9 5 0 0 72 14 981
2014 PG-02 33 39 14 9 5 0 1 73 13 194
2014 PG-04 30 39 17 9 5 0 0 69 14 376
2014 PG-05 32 44 12 10 3 0 0 75 13 280
2014 PG-06 34 36 12 12 5 0 0 70 17 114
2011 PG 37 42 11 7 3 0 0 80 9 1192
2011 PG-02 39 37 14 8 2 0 0 76 9 287
2011 PG-04 37 42 10 7 3 0 0 80 10 449
2011 PG-05 35 47 10 6 2 1 0 82 8 304
2011 PG-06 36 44 8 7 4 0 0 80 12 137

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 43 41 10 4 2 0 0 84 6 872
2017 PG-01 50 33 17 0 0 0 0 83 0 12
2017 PG-02 47 34 12 4 3 0 0 81 7 158
2017 PG-04 45 42 7 5 2 0 0 86 6 331
2017 PG-05 36 44 14 5 2 0 0 79 6 249
2017 PG-06 47 41 8 3 2 0 0 88 4 115
2014 PG 38 42 11 6 3 0 0 80 9 984
2014 PG-02 39 39 11 7 4 0 0 77 11 195
2014 PG-04 35 43 11 6 4 0 0 78 11 377
2014 PG-05 37 45 12 4 2 0 0 82 6 281
2014 PG-06 48 40 6 4 2 0 0 89 5 114
2011 PG 38 45 10 5 2 0 0 83 7 1195
2011 PG-02 38 42 12 4 3 1 0 81 7 286
2011 PG-04 36 47 9 6 2 0 0 83 8 452
2011 PG-05 39 45 10 4 2 0 0 85 5 305
2011 PG-06 47 42 6 4 1 0 0 89 5 137
2008 PG 41 43 8 5 2 0 0 84 8 869
2008 PG-01 33 48 11 7 0 0 0 81 7 27
2008 PG-02 40 48 7 3 2 0 0 88 5 208
2008 PG-04 40 42 10 5 3 0 0 82 8 310
2008 PG-05 46 39 8 6 2 0 0 85 7 198
2008 PG-06 41 45 3 8 3 0 0 85 11 116

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 35 38 16 7 4 0 0 73 11 873
2017 PG-01 42 42 17 0 0 0 0 83 0 12
2017 PG-02 43 38 13 5 1 0 0 81 6 158
2017 PG-04 36 38 15 7 3 0 1 74 10 331
2017 PG-05 32 36 18 7 6 0 1 69 13 249
2017 PG-06 26 38 19 10 6 0 0 64 16 115
2014 PG 35 34 20 6 5 0 1 69 11 984
2014 PG-02 42 40 15 2 1 0 0 82 3 195
2014 PG-04 36 33 21 5 5 0 1 69 10 377
2014 PG-05 31 33 21 9 5 0 1 65 14 281
2014 PG-06 26 30 25 9 10 0 0 56 18 114
2011 PG 31 38 20 8 4 0 0 68 11 1190
2011 PG-02 35 40 18 6 2 0 0 74 8 285
2011 PG-04 35 35 21 5 3 0 0 70 9 448
2011 PG-05 24 43 21 9 3 0 0 67 13 305
2011 PG-06 20 32 22 16 10 0 0 52 26 137
2008 PG 24 32 24 12 8 0 0 57 20 867
2008 PG-01 44 52 4 0 0 0 0 96 0 27
2008 PG-02 29 32 23 11 5 0 0 61 16 206
2008 PG-04 28 32 23 10 7 0 0 60 17 310
2008 PG-05 16 34 25 16 8 0 1 51 24 198
2008 PG-06 16 26 28 13 17 0 0 42 30 116

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 9 27 35 19 8 1 1 28 37 869
2017 PG-01 8 0 33 8 42 8 0 55 9 12
2017 PG-02 6 24 34 20 14 0 2 34 31 156
2017 PG-04 7 24 38 20 7 1 2 29 33 328
2017 PG-05 13 31 32 19 4 0 1 23 45 249
2017 PG-06 10 32 33 17 7 1 0 24 43 116
2014 PG 11 29 38 15 6 1 1 21 41 984
2014 PG-02 8 26 39 17 8 0 2 25 35 195
2014 PG-04 10 30 38 15 7 0 0 22 40 377
2014 PG-05 12 30 37 14 5 1 1 19 43 281
2014 PG-06 16 28 35 18 4 0 0 21 44 114
2011 PG 9 30 38 17 5 1 2 22 39 1187
2011 PG-02 8 27 33 20 8 0 3 29 36 285
2011 PG-04 10 27 39 19 4 1 2 23 37 446
2011 PG-05 9 32 41 13 4 1 1 17 41 304
2011 PG-06 6 41 41 8 4 0 0 12 47 137
2008 PG 16 33 35 12 4 0 0 15 49 867
2008 PG-01 4 11 41 30 7 7 0 40 16 27
2008 PG-02 12 38 32 14 3 0 1 18 50 207
2008 PG-04 15 29 39 12 5 0 0 16 44 309
2008 PG-05 22 27 36 11 4 0 1 14 49 198
2008 PG-06 22 50 21 5 2 0 0 7 72 116

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 7 17 27 28 16 2 3 46 26 866
2017 PG-01 0 8 8 8 75 0 0 83 8 12
2017 PG-02 6 16 26 25 21 4 3 49 23 155
2017 PG-04 5 17 25 30 17 2 5 50 23 328
2017 PG-05 10 19 32 26 10 2 2 37 30 249
2017 PG-06 10 19 27 31 11 0 3 42 30 114
2014 PG 9 18 30 28 11 2 2 40 28 983
2014 PG-02 9 19 26 25 14 3 4 41 31 195
2014 PG-04 9 20 26 30 12 2 1 44 29 376
2014 PG-05 7 13 38 29 10 1 1 40 21 281
2014 PG-06 14 20 34 25 5 1 1 30 35 114
2011 PG 6 18 31 28 13 2 3 43 25 1186
2011 PG-02 6 18 27 26 17 2 4 46 26 285
2011 PG-04 5 15 29 30 15 2 4 48 22 446
2011 PG-05 6 18 35 29 7 2 3 38 25 304
2011 PG-06 8 25 38 21 7 1 1 28 33 137
2008 PG 14 24 29 21 9 2 2 31 39 867
2008 PG-01 0 15 19 33 19 15 0 61 17 27
2008 PG-02 11 23 26 24 11 3 2 37 36 208
2008 PG-04 13 20 33 21 9 1 3 31 35 308
2008 PG-05 15 27 25 24 6 1 2 31 44 198
2008 PG-06 21 32 30 10 5 0 2 16 54 116

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 17 25 33 17 6 1 2 23 43 867
2017 PG-01 8 0 33 33 25 0 0 58 8 12
2017 PG-02 11 26 33 13 11 1 4 26 39 155
2017 PG-04 17 26 32 17 6 1 1 23 44 328
2017 PG-05 19 24 34 18 5 0 1 23 43 249
2017 PG-06 21 30 30 15 3 0 2 18 51 115
2014 PG 19 27 33 14 5 0 1 20 46 983
2014 PG-02 14 22 36 17 7 1 4 25 38 195
2014 PG-04 19 25 36 14 5 0 1 19 45 377
2014 PG-05 19 26 35 14 5 0 1 19 46 281
2014 PG-06 29 35 19 13 2 0 1 15 65 113
2011 PG 25 31 28 10 4 1 2 14 57 1187
2011 PG-02 19 29 30 12 6 1 3 18 50 285
2011 PG-04 27 28 30 9 3 0 1 13 56 447
2011 PG-05 26 34 25 11 2 1 1 13 61 304
2011 PG-06 29 37 22 7 4 0 0 12 66 136
2008 PG 36 32 21 7 2 0 2 10 69 863
2008 PG-01 22 19 33 22 4 0 0 26 41 27
2008 PG-02 29 31 23 11 4 0 3 15 62 207
2008 PG-04 36 32 22 5 3 0 2 8 70 306
2008 PG-05 38 31 22 7 1 1 1 8 70 197
2008 PG-06 47 35 11 4 2 0 0 6 83 116

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 10 20 36 22 9 0 2 32 31 866
2017 PG-01 8 8 33 8 42 0 0 50 17 12
2017 PG-02 6 15 27 29 17 1 5 49 22 155
2017 PG-04 9 19 35 26 9 1 1 35 29 329
2017 PG-05 13 22 41 18 5 0 1 23 35 246
2017 PG-06 14 28 41 13 4 0 0 17 41 116
2014 PG 12 22 38 20 7 0 1 27 34 980
2014 PG-02 8 14 36 26 12 0 3 39 23 195
2014 PG-04 13 22 39 21 6 0 1 27 34 376
2014 PG-05 12 24 39 17 7 1 1 24 36 278
2014 PG-06 17 30 39 11 4 0 0 15 46 114
2011 PG 12 25 37 18 6 0 1 25 38 1181
2011 PG-02 8 20 36 22 12 0 2 34 29 283
2011 PG-04 11 24 39 19 5 0 2 24 36 444
2011 PG-05 13 30 35 17 4 1 1 21 44 303
2011 PG-06 20 31 36 9 4 0 0 12 52 137
2008 PG 18 26 36 14 5 0 0 19 45 864
2008 PG-01 0 4 48 33 15 0 0 48 4 27
2008 PG-02 14 22 42 16 4 1 1 21 36 208
2008 PG-04 18 26 35 15 6 0 0 21 44 306
2008 PG-05 19 30 33 13 5 1 0 17 49 197
2008 PG-06 31 34 28 5 2 0 0 7 66 116

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 17 25 30 17 8 1 2 26 43 866
2017 PG-01 8 8 33 0 50 0 0 50 17 12
2017 PG-02 13 13 25 24 17 1 6 45 29 154
2017 PG-04 17 24 29 20 5 2 2 27 43 328
2017 PG-05 18 30 32 13 5 0 2 18 49 248
2017 PG-06 21 30 35 11 3 0 0 15 51 116
2014 PG 21 29 28 14 7 0 1 21 51 980
2014 PG-02 21 24 24 18 10 1 3 29 46 195
2014 PG-04 20 31 29 13 6 0 0 19 51 375
2014 PG-05 20 25 30 15 8 0 1 23 47 279
2014 PG-06 28 40 25 6 1 0 0 7 68 114
2011 PG 19 27 31 15 6 1 2 22 47 1182
2011 PG-02 16 20 30 19 10 1 4 31 38 283
2011 PG-04 19 24 32 16 7 1 2 23 44 446
2011 PG-05 20 30 32 12 4 0 2 16 51 303
2011 PG-06 23 42 26 8 1 0 0 9 65 137
2008 PG 28 25 27 12 6 1 1 18 55 863
2008 PG-01 0 15 26 37 15 7 0 56 16 27
2008 PG-02 23 22 27 16 6 2 2 23 48 206
2008 PG-04 29 24 27 12 7 0 1 19 53 306
2008 PG-05 32 25 27 10 5 1 1 15 57 198
2008 PG-06 35 35 24 3 1 0 2 4 72 116

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 10 19 28 24 13 2 4 39 31 867
2017 PG-01 8 0 8 25 58 0 0 83 8 12
2017 PG-02 10 13 27 23 17 6 4 44 26 156
2017 PG-04 8 19 27 26 14 2 5 43 29 327
2017 PG-05 12 21 31 24 8 0 3 34 34 249
2017 PG-06 12 23 31 22 10 1 1 32 36 115
2014 PG 8 20 27 27 13 2 3 42 30 984
2014 PG-02 8 21 19 31 15 2 5 49 31 195
2014 PG-04 9 19 28 27 12 2 3 42 29 377
2014 PG-05 6 21 26 27 15 2 4 44 28 281
2014 PG-06 11 24 35 21 9 0 1 30 35 114
2011 PG 8 20 30 25 11 2 5 38 30 1185
2011 PG-02 8 20 26 22 13 4 7 40 32 284
2011 PG-04 8 21 28 25 13 2 4 40 30 446
2011 PG-05 8 17 34 28 8 2 4 38 27 305
2011 PG-06 9 23 36 25 4 0 3 30 33 136
2008 PG 17 22 30 18 6 3 3 26 41 865
2008 PG-01 4 7 30 37 7 15 0 52 13 27
2008 PG-02 14 19 28 23 7 5 5 33 37 207
2008 PG-04 19 21 28 18 9 2 3 29 41 307
2008 PG-05 18 23 34 17 4 0 3 22 43 198
2008 PG-06 23 28 34 9 3 0 3 12 53 116

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 15 26 37 13 7 1 1 20 42 868
2017 PG-01 8 8 42 8 33 0 0 42 17 12
2017 PG-02 12 16 36 20 10 2 4 32 30 155
2017 PG-04 14 27 37 12 7 1 2 20 42 329
2017 PG-05 18 28 39 12 3 0 0 15 46 249
2017 PG-06 18 37 30 11 3 0 0 15 56 115
2014 PG 17 28 36 11 6 0 1 18 46 984
2014 PG-02 13 24 37 12 10 0 5 23 38 195
2014 PG-04 17 28 39 10 6 1 0 16 45 377
2014 PG-05 16 28 36 13 5 1 1 19 45 281
2014 PG-06 24 34 27 11 4 0 0 14 59 114
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 64 19 6 5 3 0 2 85 9 873
2017 PG-01 75 25 0 0 0 0 0 100 0 12
2017 PG-02 65 21 6 5 1 0 2 87 6 158
2017 PG-04 65 19 5 5 2 0 3 87 8 330
2017 PG-05 62 18 7 5 6 0 1 82 11 249
2017 PG-06 62 20 7 7 4 0 0 82 11 116
2014 PG 64 18 6 5 4 0 2 84 10 983
2014 PG-02 64 22 3 7 4 0 1 86 11 194
2014 PG-04 65 17 7 4 5 0 3 84 9 377
2014 PG-05 62 16 9 7 4 0 1 80 11 281
2014 PG-06 69 18 4 4 3 0 1 89 7 114
2011 PG 63 19 6 6 3 0 3 84 9 1192
2011 PG-02 62 17 6 7 5 0 3 81 12 286
2011 PG-04 63 21 6 5 2 0 3 86 7 450
2011 PG-05 62 19 7 6 3 0 3 84 9 304
2011 PG-06 64 20 6 4 3 0 2 87 7 137
2008 PG 56 17 6 8 6 0 6 79 15 866
2008 PG-01 73 15 0 12 0 0 0 88 12 26
2008 PG-02 54 18 5 8 6 0 9 79 15 208
2008 PG-04 56 16 7 6 8 1 6 77 16 308
2008 PG-05 57 17 8 7 5 1 6 79 12 198
2008 PG-06 56 19 5 11 5 0 3 78 17 116

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 31 32 14 9 6 4 3 68 17 873
2017 PG-01 33 25 17 8 0 17 0 70 10 12
2017 PG-02 34 28 12 11 8 3 4 67 21 158
2017 PG-04 32 29 17 8 6 4 4 67 15 331
2017 PG-05 26 33 15 11 7 4 2 64 20 248
2017 PG-06 36 41 10 6 5 2 0 79 11 116
2014 PG 30 33 15 10 7 4 2 66 17 984
2014 PG-02 25 31 17 14 7 4 2 59 23 195
2014 PG-04 29 30 17 10 8 3 3 63 19 377
2014 PG-05 30 34 16 9 5 5 2 68 15 281
2014 PG-06 39 42 11 5 3 1 0 81 8 114

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 47 31 7 7 6 1 0 79 14 872
2017 PG-01 50 42 0 8 0 0 0 92 8 12
2017 PG-02 43 30 9 8 10 0 0 73 18 158
2017 PG-04 45 31 8 10 5 2 0 77 15 330
2017 PG-05 47 32 8 6 8 0 0 79 14 249
2017 PG-06 63 30 3 3 3 0 0 92 5 115
2014 PG 43 31 9 9 7 1 0 75 16 984
2014 PG-02 34 29 14 11 10 2 0 65 21 195
2014 PG-04 41 32 8 10 9 0 0 72 19 377
2014 PG-05 47 32 8 8 4 1 0 80 12 281
2014 PG-06 56 31 4 5 3 1 0 88 8 114

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 30 35 13 14 7 1 0 66 21 872
2017 PG-01 58 25 8 8 0 0 0 83 8 12
2017 PG-02 32 30 12 16 9 1 1 63 25 158
2017 PG-04 29 37 12 15 6 1 0 67 21 329
2017 PG-05 27 34 15 14 9 1 0 61 23 249
2017 PG-06 36 41 11 7 5 0 0 77 12 116
2014 PG 22 41 15 14 6 1 1 65 21 983
2014 PG-02 20 38 16 14 7 2 2 61 22 195
2014 PG-04 23 36 16 14 9 1 1 60 24 377
2014 PG-05 19 45 14 16 4 1 1 65 20 280
2014 PG-06 27 54 10 6 3 0 0 82 9 114
2011 PG 24 40 16 13 6 2 0 65 19 1194
2011 PG-02 24 33 19 15 7 2 0 59 22 286
2011 PG-04 23 41 16 13 6 1 1 65 20 450
2011 PG-05 24 40 14 14 7 2 0 65 21 305
2011 PG-06 27 48 14 9 1 0 0 75 11 138
2008 PG 25 39 15 14 6 1 1 65 20 867
2008 PG-01 37 33 11 11 0 7 0 76 12 27
2008 PG-02 25 35 14 15 9 2 0 61 24 208
2008 PG-04 24 40 15 13 5 1 1 65 19 310
2008 PG-05 25 39 16 14 5 1 1 65 19 197
2008 PG-06 28 47 11 12 2 0 0 75 14 115

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 30 30 14 12 7 7 1 65 20 871
2017 PG-01 42 8 8 0 0 42 0 86 0 12
2017 PG-02 23 22 14 20 11 8 1 50 34 157
2017 PG-04 28 29 15 11 6 9 1 63 20 330
2017 PG-05 27 34 14 10 8 6 0 65 19 248
2017 PG-06 52 34 7 5 3 0 0 85 8 116
2014 PG 26 30 18 12 7 7 1 60 20 984
2014 PG-02 18 30 20 14 9 8 2 53 25 195
2014 PG-04 23 27 20 15 9 6 1 53 25 377
2014 PG-05 28 31 19 10 4 7 1 65 15 281
2014 PG-06 46 36 6 6 2 4 0 85 8 114
2011 PG 27 29 18 10 7 8 1 62 19 1196
2011 PG-02 20 27 19 13 10 11 1 53 25 286
2011 PG-04 24 30 18 11 8 8 1 60 21 452
2011 PG-05 32 27 19 9 6 7 0 64 16 305
2011 PG-06 44 37 11 4 4 0 0 81 8 138
2008 PG 30 30 15 11 7 7 1 65 19 868
2008 PG-01 30 22 11 11 0 26 0 70 15 27
2008 PG-02 24 26 15 13 13 9 0 54 29 208
2008 PG-04 27 28 15 15 6 8 2 60 23 310
2008 PG-05 36 33 14 7 5 4 2 72 13 198
2008 PG-06 43 37 15 3 2 1 0 81 4 115

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 13 20 20 18 11 16 2 40 36 873
2017 PG-01 0 8 8 0 0 83 0 50 0 12
2017 PG-02 14 14 19 21 7 23 2 37 37 158
2017 PG-04 12 16 19 20 12 18 3 35 41 330
2017 PG-05 11 22 22 16 15 11 2 38 37 249
2017 PG-06 21 37 17 13 9 2 1 60 22 116
2014 PG 8 23 19 20 14 14 3 37 40 984
2014 PG-02 8 18 24 18 12 17 2 33 38 195
2014 PG-04 7 17 20 21 17 15 3 30 46 377
2014 PG-05 7 26 17 21 12 12 3 40 39 281
2014 PG-06 13 43 11 17 11 4 0 59 29 114

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 48 36 8 5 3 0 0 84 8 873
2017 PG-01 58 33 8 0 0 0 0 92 0 12
2017 PG-02 47 35 8 7 2 0 0 83 9 158
2017 PG-04 47 37 8 5 3 0 0 84 7 331
2017 PG-05 45 38 8 6 4 0 0 83 9 248
2017 PG-06 58 31 6 4 1 0 0 89 5 116
2014 PG 43 39 8 7 3 0 0 82 10 984
2014 PG-02 36 41 12 8 3 1 0 77 11 195
2014 PG-04 40 41 7 7 5 0 0 81 12 377
2014 PG-05 44 40 7 6 2 0 0 85 8 281
2014 PG-06 59 30 4 5 2 0 0 89 7 114
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 45 33 11 7 5 0 0 78 12 872
2017 PG-01 67 25 8 0 0 0 0 92 0 12
2017 PG-02 46 28 13 7 6 0 0 74 12 157
2017 PG-04 47 33 9 7 4 0 0 80 11 330
2017 PG-05 39 34 12 8 6 0 1 73 14 249
2017 PG-06 47 35 9 5 3 0 0 82 9 116
2014 PG 40 36 11 8 5 1 0 76 12 984
2014 PG-02 43 33 11 6 6 1 0 76 12 195
2014 PG-04 37 38 12 9 3 0 0 76 12 377
2014 PG-05 41 36 11 6 5 1 0 78 11 281
2014 PG-06 40 37 8 10 4 1 0 78 14 114
2011 PG 38 39 10 8 4 0 0 78 12 1195
2011 PG-02 37 41 12 7 2 0 0 79 9 287
2011 PG-04 39 37 11 8 4 0 0 76 13 452
2011 PG-05 40 39 8 7 5 1 1 80 12 305
2011 PG-06 31 46 11 8 4 0 0 77 12 136
2008 PG 37 34 13 9 6 0 0 72 15 868
2008 PG-01 33 41 19 7 0 0 0 74 7 27
2008 PG-02 39 35 12 9 3 1 0 76 12 208
2008 PG-04 35 35 11 11 8 0 0 69 19 310
2008 PG-05 42 32 14 7 5 0 0 74 12 197
2008 PG-06 37 33 16 7 6 1 0 70 13 116

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 50 28 10 7 4 1 0 78 11 872
2017 PG-01 58 33 0 8 0 0 0 92 8 12
2017 PG-02 53 21 11 6 7 2 1 75 13 158
2017 PG-04 50 27 11 8 3 1 0 78 12 330
2017 PG-05 46 31 11 6 5 0 0 77 11 249
2017 PG-06 53 30 9 5 3 0 0 83 8 115
2014 PG 45 30 13 5 5 3 0 77 9 983
2014 PG-02 41 29 17 3 8 2 0 71 11 195
2014 PG-04 43 32 13 6 4 3 0 77 10 376
2014 PG-05 51 27 12 4 4 3 0 80 8 281
2014 PG-06 51 27 11 4 3 3 0 80 8 114
2011 PG 45 33 12 6 3 1 0 79 9 1196
2011 PG-02 39 36 13 7 2 2 0 77 10 287
2011 PG-04 47 30 12 6 4 2 0 79 9 452
2011 PG-05 47 34 9 5 4 1 1 82 9 305
2011 PG-06 43 33 15 7 3 0 0 76 9 137
2008 PG 43 31 12 6 5 3 0 76 12 867
2008 PG-01 59 19 11 7 0 4 0 81 8 27
2008 PG-02 35 36 13 9 4 3 1 73 13 208
2008 PG-04 43 27 14 8 6 2 0 71 15 309
2008 PG-05 50 31 8 2 6 3 1 84 8 197
2008 PG-06 44 34 9 6 4 3 0 81 11 116

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 48 32 9 7 4 0 0 80 11 874
2017 PG-01 50 42 8 0 0 0 0 92 0 12
2017 PG-02 51 31 6 7 4 0 1 83 11 158
2017 PG-04 48 30 9 8 4 0 0 79 12 331
2017 PG-05 43 33 10 8 6 0 0 76 14 249
2017 PG-06 51 34 9 3 3 0 0 84 6 116
2014 PG 42 33 11 7 5 1 0 76 13 984
2014 PG-02 37 33 15 8 6 1 0 71 14 195
2014 PG-04 41 35 11 8 5 0 0 77 13 377
2014 PG-05 46 31 11 7 5 1 0 78 12 281
2014 PG-06 44 34 8 7 5 2 0 80 12 114
2011 PG 42 37 10 6 4 0 0 79 11 1193
2011 PG-02 39 40 9 8 4 0 0 79 12 286
2011 PG-04 40 37 13 6 4 0 0 78 10 451
2011 PG-05 46 33 8 7 5 0 1 79 13 304
2011 PG-06 42 39 11 6 2 0 0 81 8 137
2008 PG 41 35 10 9 5 1 0 76 14 868
2008 PG-01 56 33 0 11 0 0 0 89 11 27
2008 PG-02 35 39 12 7 5 1 0 75 12 208
2008 PG-04 41 31 11 10 6 1 0 73 17 310
2008 PG-05 46 33 9 6 6 0 0 79 12 197
2008 PG-06 41 39 6 9 3 2 0 82 12 116

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 76 14 4 2 2 0 1 92 4 870
2017 PG-01 83 17 0 0 0 0 0 100 0 12
2017 PG-02 77 9 6 2 3 0 3 88 5 155
2017 PG-04 73 18 3 3 1 0 2 93 4 330
2017 PG-05 78 13 4 2 2 0 1 92 4 249
2017 PG-06 79 14 3 3 2 0 0 92 4 116
2014 PG 75 14 5 2 2 0 2 91 5 983
2014 PG-02 72 18 5 2 3 0 1 91 5 195
2014 PG-04 71 15 6 3 2 0 3 89 5 376
2014 PG-05 77 11 5 3 2 0 1 90 5 281
2014 PG-06 87 9 1 1 1 1 1 97 2 114
2011 PG 76 14 3 2 2 0 2 92 5 1196
2011 PG-02 72 18 2 1 3 0 2 93 4 287
2011 PG-04 75 13 3 3 2 0 3 92 5 452
2011 PG-05 79 10 3 3 2 0 3 92 5 305
2011 PG-06 80 15 4 1 1 0 0 94 2 137
2008 PG 78 8 2 3 4 0 4 90 7 868
2008 PG-01 93 0 0 0 7 0 0 93 7 27
2008 PG-02 76 8 2 3 4 0 7 90 8 207
2008 PG-04 76 10 3 3 5 0 3 89 8 310
2008 PG-05 78 8 3 3 3 1 5 90 6 198
2008 PG-06 81 7 3 4 2 0 3 91 6 116

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 62 23 6 4 3 1 2 87 7 870
2017 PG-01 58 8 8 8 8 8 0 73 18 12
2017 PG-02 59 19 7 6 2 1 4 83 9 157
2017 PG-04 65 23 5 2 2 2 2 91 4 329
2017 PG-05 60 25 6 4 4 1 0 86 8 248
2017 PG-06 64 22 7 4 2 0 1 87 6 116
2014 PG 54 23 7 6 5 2 3 81 11 984
2014 PG-02 51 22 9 6 6 3 3 77 13 195
2014 PG-04 53 25 7 6 4 2 3 82 10 377
2014 PG-05 58 21 7 5 4 2 3 83 10 281
2014 PG-06 51 26 4 4 5 4 5 85 11 114
2011 PG 50 30 7 6 4 2 2 83 10 1196
2011 PG-02 49 30 8 5 4 2 1 82 9 287
2011 PG-04 53 30 5 5 4 2 1 85 9 452
2011 PG-05 51 28 6 5 6 2 2 82 12 305
2011 PG-06 39 32 10 7 4 3 5 77 12 137

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 59 25 7 4 4 0 0 85 8 873
2017 PG-01 58 25 8 8 0 0 0 83 8 12
2017 PG-02 58 25 9 3 5 0 0 83 8 158
2017 PG-04 62 24 8 3 3 1 0 87 6 330
2017 PG-05 55 27 7 6 6 0 0 82 11 249
2017 PG-06 65 27 3 3 3 0 0 91 5 116

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 58 24 9 3 4 1 0 83 7 873
2017 PG-01 75 17 8 0 0 0 0 92 0 12
2017 PG-02 62 22 7 1 6 2 0 85 8 158
2017 PG-04 59 23 11 4 2 1 0 83 6 330
2017 PG-05 54 27 8 4 6 1 0 82 10 249
2017 PG-06 60 25 9 3 3 0 0 85 6 116

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 56 26 8 6 5 0 0 81 10 870
2017 PG-01 58 25 8 8 0 0 0 83 8 12
2017 PG-02 57 28 6 3 6 0 0 85 9 157
2017 PG-04 58 24 9 6 3 0 0 82 9 329
2017 PG-05 50 25 10 8 6 0 0 75 15 249
2017 PG-06 61 27 7 3 3 0 0 88 5 115
2014 PG 50 29 11 6 5 0 0 79 10 982
2014 PG-02 43 31 14 7 5 0 0 75 11 194
2014 PG-04 49 28 11 7 5 0 0 78 11 376
2014 PG-05 54 28 9 5 4 0 0 82 8 281
2014 PG-06 54 27 9 4 5 1 0 82 9 114
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 29 35 14 10 5 3 4 69 16 261
2017 PG-04 50 13 12 6 6 0 12 72 14 16
2017 PG-05 27 30 15 13 6 4 4 62 22 142
2017 PG-06 28 47 12 7 2 1 3 79 9 102
2014 PG 28 28 17 10 7 5 5 62 19 265
2014 PG-04 21 21 21 7 21 0 7 46 31 14
2014 PG-05 26 29 19 11 3 6 5 63 15 139
2014 PG-06 31 29 12 10 10 3 5 65 22 105

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 34 36 15 7 4 5 0 74 11 871
2017 PG-01 50 33 0 0 0 17 0 100 0 12
2017 PG-02 37 33 15 4 6 5 0 74 10 157
2017 PG-04 33 37 15 8 2 6 0 74 10 330
2017 PG-05 29 36 19 7 4 5 0 69 11 248
2017 PG-06 37 40 7 8 6 1 1 79 14 116
2014 PG 32 34 15 6 3 9 0 73 10 983
2014 PG-02 29 34 19 5 3 9 1 70 9 195
2014 PG-04 31 31 16 7 4 11 0 69 12 376
2014 PG-05 35 40 9 6 2 7 0 81 9 281
2014 PG-06 39 31 19 5 4 2 0 71 10 114
2011 PG 31 33 18 7 3 7 0 69 12 1190
2011 PG-02 31 31 20 7 2 7 1 68 10 286
2011 PG-04 29 31 20 7 4 8 0 67 12 448
2011 PG-05 32 34 15 10 3 7 0 71 13 304
2011 PG-06 29 39 15 8 4 4 0 71 13 137

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 27 36 18 11 6 2 0 65 17 870
2017 PG-01 50 25 8 8 0 8 0 82 9 12
2017 PG-02 30 40 14 8 6 3 0 72 14 158
2017 PG-04 26 37 21 10 4 2 0 64 14 329
2017 PG-05 27 33 16 14 8 2 0 61 23 248
2017 PG-06 26 39 16 10 8 0 1 66 18 115
2014 PG 27 35 19 12 6 2 0 63 18 984
2014 PG-02 24 34 24 10 4 4 1 61 14 195
2014 PG-04 24 34 19 14 6 3 0 60 21 377
2014 PG-05 30 36 17 11 5 1 0 67 16 281
2014 PG-06 33 33 11 14 8 1 0 66 22 114
2011 PG 22 37 21 11 6 3 0 62 17 1190
2011 PG-02 27 35 19 9 7 3 0 63 17 284
2011 PG-04 23 35 22 10 7 3 0 60 17 449
2011 PG-05 19 41 20 13 4 3 0 62 17 304
2011 PG-06 20 42 22 12 4 0 0 62 17 138
2008 PG 19 37 22 12 8 3 0 57 20 869
2008 PG-01 30 30 30 0 0 11 0 67 0 27
2008 PG-02 20 36 22 11 7 5 0 58 19 208
2008 PG-04 20 36 23 13 7 2 0 57 20 310
2008 PG-05 18 41 21 12 8 2 0 59 19 198
2008 PG-06 16 40 19 11 15 0 0 55 26 116

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 20 34 21 14 7 4 0 57 21 873
2017 PG-01 42 42 0 8 0 8 0 91 9 12
2017 PG-02 25 34 18 9 7 6 0 64 17 158
2017 PG-04 19 35 24 13 5 5 0 56 19 330
2017 PG-05 19 31 20 17 10 3 0 52 28 249
2017 PG-06 18 40 20 15 5 0 1 59 21 116
2014 PG 18 32 23 15 7 5 0 53 23 983
2014 PG-02 17 31 30 10 5 7 1 51 17 195
2014 PG-04 16 32 21 18 7 6 0 52 26 376
2014 PG-05 20 35 22 14 6 3 0 57 21 281
2014 PG-06 20 30 18 20 9 3 0 51 30 114
2011 PG 13 37 23 15 6 6 1 53 22 1192
2011 PG-02 17 35 23 10 6 7 1 57 18 285
2011 PG-04 15 35 20 17 6 6 0 53 25 449
2011 PG-05 8 40 25 18 5 5 0 50 24 305
2011 PG-06 11 40 28 13 7 1 0 51 20 138
2008 PG 9 34 22 19 11 4 0 45 31 867
2008 PG-01 15 41 22 4 0 19 0 68 5 27
2008 PG-02 13 33 22 14 9 9 0 51 25 208
2008 PG-04 8 37 24 19 8 3 0 47 28 308
2008 PG-05 9 30 22 21 15 3 0 40 37 198
2008 PG-06 5 33 21 24 16 1 0 38 41 116

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 22 33 20 13 8 4 0 58 22 872
2017 PG-01 33 42 8 8 0 8 0 82 9 12
2017 PG-02 26 34 13 11 11 6 0 63 23 157
2017 PG-04 21 35 21 12 8 3 0 58 21 330
2017 PG-05 22 27 22 14 10 5 0 51 25 249
2017 PG-06 24 38 17 15 5 0 1 63 20 116
2014 PG 16 31 21 15 11 5 0 50 28 982
2014 PG-02 16 28 20 19 8 8 1 48 30 195
2014 PG-04 16 26 23 14 15 6 0 45 31 376
2014 PG-05 17 38 21 13 9 3 0 56 22 280
2014 PG-06 18 40 17 16 7 3 0 60 23 114
2011 PG 15 32 22 14 9 8 0 51 25 1192
2011 PG-02 18 29 22 12 10 10 0 52 24 285
2011 PG-04 14 29 22 17 10 8 0 47 29 449
2011 PG-05 13 37 23 14 6 7 0 54 22 305
2011 PG-06 14 36 26 12 9 2 0 51 22 138
2008 PG 11 30 22 16 12 8 0 45 31 869
2008 PG-01 15 30 15 4 7 30 0 63 16 27
2008 PG-02 14 29 19 14 13 11 0 49 30 208
2008 PG-04 11 31 23 17 10 8 0 46 29 310
2008 PG-05 10 30 26 15 14 6 0 42 30 198
2008 PG-06 10 28 17 23 17 3 0 40 42 116

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 22 38 17 13 7 2 0 61 21 872
2017 PG-01 50 33 8 8 0 0 0 83 8 12
2017 PG-02 30 32 17 12 7 2 0 63 20 158
2017 PG-04 22 37 19 14 6 3 0 61 20 330
2017 PG-05 17 40 15 15 11 1 0 58 26 248
2017 PG-06 17 47 19 9 6 0 1 65 16 116
2014 PG 19 37 21 13 9 2 0 56 22 983
2014 PG-02 17 35 23 14 8 2 1 54 23 195
2014 PG-04 18 36 19 16 9 2 0 55 25 376
2014 PG-05 19 42 22 9 6 1 0 62 16 281
2014 PG-06 24 32 19 12 12 1 0 56 25 114
2011 PG 17 40 20 15 6 2 0 58 21 1188
2011 PG-02 20 42 17 12 7 3 0 63 19 284
2011 PG-04 16 37 19 18 7 3 0 55 25 447
2011 PG-05 13 44 21 13 7 1 0 58 21 304
2011 PG-06 17 40 25 14 4 1 0 58 18 138
2008 PG 15 40 15 19 8 2 0 57 28 867
2008 PG-01 19 59 19 4 0 0 0 78 4 27
2008 PG-02 17 43 13 16 9 3 0 61 26 208
2008 PG-04 14 39 16 22 8 1 0 54 30 310
2008 PG-05 15 40 18 15 10 2 0 56 25 197
2008 PG-06 16 37 16 24 8 0 0 52 32 115
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 28 45 16 8 3 1 0 73 11 873
2017 PG-01 67 33 0 0 0 0 0 100 0 12
2017 PG-02 37 43 13 7 1 0 0 80 7 158
2017 PG-04 26 48 16 6 3 2 0 75 9 331
2017 PG-05 24 43 19 9 3 1 0 68 13 248
2017 PG-06 27 41 14 13 6 0 0 67 19 116
2014 PG 27 45 17 8 2 1 0 73 10 984
2014 PG-02 27 47 16 5 4 1 0 75 9 195
2014 PG-04 27 45 20 7 1 1 0 72 8 377
2014 PG-05 29 45 14 10 2 0 0 74 12 281
2014 PG-06 25 47 14 9 5 1 0 72 14 114
2011 PG 29 45 17 7 2 1 0 74 9 1190
2011 PG-02 31 43 17 6 2 1 0 75 8 282
2011 PG-04 32 40 19 7 2 0 0 72 8 451
2011 PG-05 25 51 11 10 1 1 0 77 11 305
2011 PG-06 20 48 21 7 3 0 0 69 10 137

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 40 43 10 4 1 2 0 85 5 871
2017 PG-01 58 33 0 0 0 8 0 100 0 12
2017 PG-02 43 41 10 2 1 1 1 86 4 158
2017 PG-04 38 44 11 4 1 2 0 84 5 329
2017 PG-05 38 43 10 4 1 2 0 84 6 248
2017 PG-06 45 40 10 2 2 1 0 86 3 116
2014 PG 42 41 10 3 2 2 0 85 5 983
2014 PG-02 39 42 11 3 2 3 0 83 5 194
2014 PG-04 40 41 10 5 1 2 0 83 6 377
2014 PG-05 46 39 10 2 1 2 0 87 3 281
2014 PG-06 46 44 6 3 2 0 0 89 4 114
2011 PG 38 44 12 3 1 3 0 84 4 1193
2011 PG-02 37 44 12 3 1 3 0 83 4 284
2011 PG-04 40 42 12 3 1 2 0 84 4 452
2011 PG-05 37 45 11 4 1 3 0 84 5 304
2011 PG-06 36 47 12 1 1 2 0 85 3 138

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 42 39 10 5 3 1 0 82 8 869
2017 PG-01 50 42 8 0 0 0 0 92 0 12
2017 PG-02 43 35 10 6 5 1 0 79 11 157
2017 PG-04 45 36 11 4 2 1 0 82 7 329
2017 PG-05 37 43 10 6 2 1 0 82 8 247
2017 PG-06 42 44 8 3 3 0 0 86 6 116
2014 PG 45 39 10 3 2 1 0 85 5 982
2014 PG-02 42 40 12 2 3 2 0 83 5 195
2014 PG-04 44 40 10 3 2 1 1 85 5 376
2014 PG-05 46 39 10 3 1 0 0 86 5 281
2014 PG-06 51 34 6 4 4 1 0 86 8 113
2011 PG 43 39 9 5 2 2 1 84 6 1191
2011 PG-02 43 39 7 6 2 3 1 85 8 284
2011 PG-04 42 38 12 4 2 2 1 82 6 450
2011 PG-05 45 38 9 5 1 0 2 85 6 304
2011 PG-06 49 39 7 1 3 1 0 88 4 138
2008 PG 42 34 11 6 3 3 1 79 9 868
2008 PG-01 48 30 4 4 4 7 4 88 8 27
2008 PG-02 42 28 13 6 6 4 1 74 12 207
2008 PG-04 39 37 10 7 4 2 1 78 11 310
2008 PG-05 42 38 8 6 2 3 2 84 8 198
2008 PG-06 50 33 12 3 1 1 0 83 4 116

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 27 37 20 8 4 3 1 66 12 870
2017 PG-01 17 42 25 0 8 0 8 64 9 12
2017 PG-02 28 36 17 10 4 5 1 67 14 158
2017 PG-04 27 35 21 8 4 4 1 65 13 330
2017 PG-05 23 36 24 7 5 4 1 62 13 246
2017 PG-06 34 42 17 4 3 0 0 76 7 116
2014 PG 26 38 20 7 5 3 1 66 13 981
2014 PG-02 27 32 23 7 5 6 1 63 13 194
2014 PG-04 25 36 22 8 5 2 2 64 13 376
2014 PG-05 24 39 21 7 4 4 0 66 12 280
2014 PG-06 33 48 6 5 7 0 0 82 12 114
2011 PG 21 39 23 8 4 4 1 64 12 1191
2011 PG-02 23 38 21 8 3 5 0 65 13 286
2011 PG-04 20 38 25 8 5 4 1 61 13 448
2011 PG-05 22 38 24 7 4 4 1 63 11 304
2011 PG-06 22 48 16 7 4 2 0 72 12 138

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 17 27 20 12 13 10 2 49 28 871
2017 PG-01 17 33 25 0 0 25 0 67 0 12
2017 PG-02 17 27 14 11 16 13 2 52 32 158
2017 PG-04 18 27 20 12 12 9 2 51 27 329
2017 PG-05 14 26 22 15 14 9 1 44 31 248
2017 PG-06 20 28 20 11 9 6 7 54 23 116
2014 PG 14 24 22 15 13 10 2 43 32 983
2014 PG-02 17 24 21 17 11 8 2 45 32 195
2014 PG-04 13 24 23 16 12 11 2 41 32 376
2014 PG-05 14 25 23 15 14 9 1 42 32 281
2014 PG-06 18 20 18 13 13 11 6 47 32 114
2011 PG 14 21 22 13 12 13 4 43 30 1188
2011 PG-02 17 23 20 12 12 13 2 48 28 283
2011 PG-04 12 19 23 14 12 15 4 38 33 448
2011 PG-05 15 23 23 12 10 11 5 46 27 305
2011 PG-06 11 22 25 14 12 11 5 40 31 138

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 56 25 8 4 3 1 2 84 7 871
2017 PG-01 67 8 8 0 0 0 17 90 0 12
2017 PG-02 60 26 6 4 1 1 2 88 5 158
2017 PG-04 55 27 8 3 2 2 3 86 5 329
2017 PG-05 51 27 10 6 5 1 0 79 11 248
2017 PG-06 59 21 9 6 3 0 2 81 10 116
2014 PG 53 23 11 5 4 1 3 79 10 983
2014 PG-02 55 23 11 6 3 0 3 80 9 195
2014 PG-04 57 20 10 4 4 1 4 80 9 376
2014 PG-05 47 26 13 7 4 2 1 76 11 281
2014 PG-06 55 25 8 6 5 0 1 81 11 114

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 69 21 5 2 1 1 1 92 3 872
2017 PG-01 75 8 8 0 0 8 0 91 0 12
2017 PG-02 72 20 2 1 1 2 2 95 3 157
2017 PG-04 70 20 4 2 1 2 1 93 3 330
2017 PG-05 68 20 7 2 1 1 1 89 3 249
2017 PG-06 66 27 5 2 1 0 0 92 3 116
2014 PG 68 20 6 2 1 1 2 91 3 984
2014 PG-02 65 22 10 1 1 0 1 88 2 195
2014 PG-04 72 18 5 2 2 1 1 91 4 377
2014 PG-05 64 21 6 3 1 2 3 90 4 281
2014 PG-06 70 25 1 1 0 2 2 98 1 114
2011 PG 72 17 6 2 1 1 1 91 3 1195
2011 PG-02 68 17 9 3 2 1 0 86 5 287
2011 PG-04 74 18 3 2 1 1 1 94 3 451
2011 PG-05 74 14 7 2 0 2 1 91 2 305
2011 PG-06 70 18 6 4 1 1 1 90 4 137
2008 PG 69 19 4 3 1 1 2 91 4 868
2008 PG-01 85 15 0 0 0 0 0 100 0 27
2008 PG-02 66 19 4 4 2 1 4 89 7 207
2008 PG-04 70 18 5 2 1 2 2 91 4 310
2008 PG-05 72 18 4 2 1 1 3 93 3 198
2008 PG-06 66 20 6 3 3 1 3 88 5 116

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 30 37 16 9 6 1 0 68 16 870
2017 PG-01 58 42 0 0 0 0 0 100 0 12
2017 PG-02 36 36 13 6 7 1 0 74 13 157
2017 PG-04 30 37 16 9 5 2 0 69 15 329
2017 PG-05 28 34 19 10 8 1 0 63 18 248
2017 PG-06 26 42 15 14 3 0 0 68 17 116
2014 PG 22 34 19 15 9 1 0 56 25 982
2014 PG-02 26 30 18 14 13 0 0 55 27 195
2014 PG-04 23 35 18 15 8 1 0 59 23 375
2014 PG-05 20 35 20 14 9 1 1 56 23 281
2014 PG-06 20 32 18 18 8 3 0 54 27 114
2011 PG 22 38 17 13 9 2 0 61 22 1192
2011 PG-02 25 37 17 11 8 2 0 63 19 287
2011 PG-04 24 35 17 13 8 2 0 61 22 450
2011 PG-05 17 43 16 13 8 2 1 62 22 303
2011 PG-06 16 37 17 17 11 2 0 54 28 137
2008 PG 22 38 18 14 8 1 0 60 22 869
2008 PG-01 44 44 7 4 0 0 0 89 4 27
2008 PG-02 27 36 15 13 8 1 0 63 21 208
2008 PG-04 21 40 19 15 5 0 0 61 20 310
2008 PG-05 21 41 17 13 6 1 1 63 19 198
2008 PG-06 12 33 21 18 16 0 0 45 34 116

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 27 31 12 13 14 2 1 60 27 869
2017 PG-01 67 25 8 0 0 0 0 92 0 12
2017 PG-02 29 28 9 15 15 2 1 59 31 158
2017 PG-04 25 30 15 12 13 2 2 58 27 328
2017 PG-05 28 35 11 12 13 0 1 64 25 247
2017 PG-06 23 33 12 13 15 1 3 59 29 116
2014 PG 16 31 15 15 19 1 2 49 35 984
2014 PG-02 16 24 16 14 29 1 1 40 44 195
2014 PG-04 13 34 16 17 16 2 2 49 35 377
2014 PG-05 21 32 15 15 15 0 2 53 31 281
2014 PG-06 18 32 11 14 17 2 7 55 34 114
2011 PG 19 31 15 18 15 1 1 51 34 1193
2011 PG-02 18 29 12 21 16 2 1 49 39 286
2011 PG-04 18 33 16 17 15 2 1 52 33 450
2011 PG-05 20 33 15 14 15 1 2 55 30 305
2011 PG-06 18 24 16 20 19 0 3 43 41 137
2008 PG 26 36 12 13 12 1 1 63 25 869
2008 PG-01 41 48 7 4 0 0 0 89 4 27
2008 PG-02 24 41 10 13 11 0 0 65 25 208
2008 PG-04 26 34 15 11 11 1 1 61 23 310
2008 PG-05 31 31 13 11 12 0 3 64 23 198
2008 PG-06 20 39 7 16 16 0 3 60 33 116

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 23 39 22 7 5 3 0 64 13 870
2017 PG-01 33 25 17 8 0 17 0 70 10 12
2017 PG-02 26 32 20 10 5 6 1 62 16 156
2017 PG-04 20 42 24 5 5 4 0 64 11 330
2017 PG-05 24 38 23 8 5 2 0 63 13 248
2017 PG-06 25 45 18 9 3 0 0 70 12 116

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 44 36 13 2 1 3 1 83 3 871
2017 PG-01 67 17 17 0 0 0 0 83 0 12
2017 PG-02 48 33 11 2 1 3 1 85 3 156
2017 PG-04 43 34 16 2 1 4 1 80 3 330
2017 PG-05 44 36 12 4 1 3 0 83 5 249
2017 PG-06 42 46 7 3 0 2 0 90 3 116
2014 PG 43 37 12 3 1 4 0 83 4 982
2014 PG-02 42 36 14 4 1 3 0 80 5 194
2014 PG-04 43 34 14 2 1 5 1 82 3 376
2014 PG-05 46 38 9 2 1 4 0 87 3 281
2014 PG-06 43 43 7 3 3 2 0 87 5 114

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 44 38 11 4 1 2 0 84 5 866
2017 PG-01 58 33 8 0 0 0 0 92 0 12
2017 PG-02 48 33 10 5 1 3 0 84 6 156
2017 PG-04 42 37 13 4 1 3 0 82 4 328
2017 PG-05 44 38 11 4 2 1 0 82 6 246
2017 PG-06 41 47 7 3 2 0 0 88 5 116
2014 PG 41 40 12 3 1 3 0 83 5 983
2014 PG-02 38 40 15 4 1 2 0 80 5 195
2014 PG-04 41 38 12 4 1 4 0 83 5 376
2014 PG-05 41 43 11 2 1 1 0 86 3 281
2014 PG-06 44 37 10 3 4 3 0 83 7 114
2011 PG 34 40 15 5 3 3 0 76 8 1193
2011 PG-02 32 39 18 6 2 3 0 73 8 285
2011 PG-04 34 40 14 5 4 4 0 76 9 450
2011 PG-05 36 43 11 6 2 2 0 81 8 305
2011 PG-06 38 37 20 4 1 1 0 76 4 138

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 48 39 8 3 2 0 0 87 5 869
2017 PG-01 67 33 0 0 0 0 0 100 0 12
2017 PG-02 51 37 7 2 3 0 0 88 5 158
2017 PG-04 48 40 8 3 2 0 0 88 5 328
2017 PG-05 49 36 8 4 2 0 0 86 6 247
2017 PG-06 44 44 7 4 1 0 0 88 5 116
2014 PG 45 39 11 3 2 0 0 84 5 984
2014 PG-02 41 41 13 4 1 0 0 82 5 195
2014 PG-04 48 36 11 4 2 0 0 84 5 377
2014 PG-05 43 44 10 2 1 0 0 87 3 281
2014 PG-06 45 39 11 2 4 0 0 83 5 114
2011 PG 40 43 11 4 2 0 0 83 6 1189
2011 PG-02 38 42 15 4 1 0 0 80 5 285
2011 PG-04 40 42 11 4 3 0 0 82 7 447
2011 PG-05 41 46 6 5 1 1 0 88 6 305
2011 PG-06 42 42 10 4 2 0 0 83 7 137
2008 PG 35 43 13 6 3 0 0 78 9 867
2008 PG-01 52 41 4 4 0 0 0 93 4 27
2008 PG-02 34 40 14 6 4 1 0 75 10 208
2008 PG-04 34 42 15 5 4 0 0 76 8 309
2008 PG-05 38 46 9 5 4 0 0 83 8 197
2008 PG-06 34 45 10 10 1 0 0 78 11 116

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 39 36 15 6 4 0 0 75 10 871
2017 PG-01 58 25 17 0 0 0 0 83 0 12
2017 PG-02 41 37 12 5 5 0 0 78 10 158
2017 PG-04 40 39 11 5 4 0 0 79 9 330
2017 PG-05 36 32 20 7 4 0 0 69 11 248
2017 PG-06 36 35 20 6 3 0 0 70 10 115
2014 PG 30 41 15 9 5 1 0 71 13 984
2014 PG-02 32 34 19 9 5 1 0 67 14 195
2014 PG-04 29 42 14 10 4 0 0 71 14 377
2014 PG-05 31 46 12 6 4 0 0 78 10 281
2014 PG-06 28 39 18 9 5 1 0 67 14 114
2011 PG 29 42 18 7 4 1 0 71 11 1195
2011 PG-02 29 39 21 6 5 1 0 68 11 287
2011 PG-04 30 41 18 6 4 0 0 72 10 450
2011 PG-05 29 46 15 7 3 1 0 75 10 305
2011 PG-06 25 38 22 12 3 0 0 63 14 138

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 37 40 13 6 4 0 0 77 10 870
2017 PG-01 58 25 17 0 0 0 0 83 0 12
2017 PG-02 38 42 9 6 5 0 0 80 11 158
2017 PG-04 38 43 12 4 3 0 0 81 7 329
2017 PG-05 34 37 16 9 4 0 0 71 13 247
2017 PG-06 34 40 16 6 5 0 0 73 11 116
2014 PG 30 43 14 8 4 0 0 73 13 983
2014 PG-02 31 39 16 10 4 0 0 70 14 195
2014 PG-04 29 44 14 9 4 0 0 73 13 377
2014 PG-05 31 46 13 6 4 0 0 78 10 280
2014 PG-06 28 42 16 8 5 1 0 71 13 114
2011 PG 29 44 15 8 3 0 0 73 11 1191
2011 PG-02 30 39 16 10 5 1 0 70 15 284
2011 PG-04 29 44 15 8 3 0 0 74 11 449
2011 PG-05 30 48 13 7 2 1 0 78 9 305
2011 PG-06 25 42 21 9 3 0 0 67 12 138
2008 PG 28 44 13 10 6 0 0 72 15 868
2008 PG-01 30 48 11 11 0 0 0 78 11 27
2008 PG-02 30 44 11 10 4 0 0 74 14 207
2008 PG-04 27 46 14 6 5 0 0 74 12 310
2008 PG-05 30 41 13 10 6 0 0 71 16 198
2008 PG-06 25 38 13 15 9 0 0 63 24 116

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 37 29 18 8 4 2 0 68 13 871
2017 PG-01 42 25 25 0 0 8 0 73 0 12
2017 PG-02 37 30 17 5 7 3 0 70 12 158
2017 PG-04 40 32 15 7 4 2 0 73 12 329
2017 PG-05 35 29 20 11 3 2 0 66 14 248
2017 PG-06 34 23 27 9 5 1 1 58 15 116
2014 PG 31 29 19 11 6 3 0 62 18 984
2014 PG-02 29 26 19 13 10 4 0 57 23 195
2014 PG-04 32 32 15 12 6 3 0 66 19 377
2014 PG-05 33 29 22 8 5 4 0 64 13 281
2014 PG-06 30 28 21 11 5 3 2 61 17 114
2011 PG 32 30 18 10 6 4 0 65 16 1190
2011 PG-02 31 34 14 11 6 3 0 68 18 286
2011 PG-04 33 28 20 9 6 4 0 64 16 446
2011 PG-05 34 30 17 11 4 4 0 67 15 305
2011 PG-06 32 29 22 9 6 2 0 62 15 138
2008 PG 29 32 16 13 5 4 1 65 19 868
2008 PG-01 19 30 26 11 7 7 0 52 20 27
2008 PG-02 36 29 13 11 6 4 1 69 18 208
2008 PG-04 28 35 17 11 6 3 0 65 17 309
2008 PG-05 30 31 17 12 5 5 1 65 17 198
2008 PG-06 22 34 12 23 3 4 1 59 28 116
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PG 27 42 31 874
2017 PG-01 8 75 17 12
2017 PG-02 25 40 35 158
2017 PG-04 24 44 32 331
2017 PG-05 28 44 28 249
2017 PG-06 37 36 27 116
2014 PG 26 39 34 984
2014 PG-02 27 44 29 195
2014 PG-04 24 41 36 377
2014 PG-05 28 35 37 281
2014 PG-06 29 40 32 114
2011 PG 28 40 32 1197
2011 PG-02 27 35 38 287
2011 PG-04 24 42 34 452
2011 PG-05 31 41 28 305
2011 PG-06 32 43 25 138

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PG 33 31 24 6 0 6 235
2017 PG-02 39 39 12 7 0 2 41
2017 PG-04 31 35 20 5 0 9 78
2017 PG-05 38 28 28 6 0 0 68
2017 PG-06 28 23 35 5 2 7 43
2014 PG 30 29 25 5 9999 10 258
2014 PG-02 17 42 26 6 9999 9 53
2014 PG-04 26 34 26 3 9999 11 89
2014 PG-05 37 25 28 6 9999 4 79
2014 PG-06 52 9 15 6 9999 18 33
2011 PG 30 35 24 4 9999 7 331
2011 PG-02 17 38 29 5 9999 10 78
2011 PG-04 28 42 24 3 9999 4 110
2011 PG-05 36 33 24 2 9999 5 95
2011 PG-06 48 20 18 5 9999 9 44
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PG 17 83 873
2017 PG-02 19 81 158
2017 PG-04 17 83 330
2017 PG-05 19 81 249
2017 PG-06 13 87 116
2014 PG 18 82 981
2014 PG-02 19 81 194
2014 PG-04 15 85 376
2014 PG-05 19 81 281
2014 PG-06 17 83 113

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 PG 36 149
2017 PG-02 51 31
2017 PG-04 36 54
2017 PG-05 23 47
2017 PG-06 40 15
2014 PG 44 172
2014 PG-02 59 37
2014 PG-04 39 57
2014 PG-05 39 54
2014 PG-06 37 19

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PG 67 149
2017 PG-02 77 31
2017 PG-04 63 54
2017 PG-05 75 47
2017 PG-06 40 15
2014 PG 62 172
2014 PG-02 60 37
2014 PG-04 63 57
2014 PG-05 67 54
2014 PG-06 42 19

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PG 9 149
2017 PG-02 0 31
2017 PG-05 15 47
2017 PG-06 33 15
2014 PG 9 172
2014 PG-05 13 54
2014 PG-06 26 19

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PG 0 149
2017 PG-02 0 31
2017 PG-04 0 54
2017 PG-05 0 47
2017 PG-06 0 15
2014 PG-02 0 37
2014 PG-05 0 54
2014 PG-06 0 19

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 PG 17 149
2017 PG-02 23 31
2017 PG-04 13 54
2017 PG-05 11 47
2017 PG-06 33 15
2014 PG 17 172
2014 PG-04 25 57
2014 PG-05 13 54
2014 PG-06 32 19

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PG 3 149
2017 PG-02 0 31
2014 PG 7 172
2014 PG-02 0 37
2014 PG-04 9 57

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PG 5 149
2014 PG-04 0 57
2014 PG-05 0 54

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 PG 36 149
2017 PG-02 36 31
2017 PG-04 26 54
2017 PG-05 44 47
2017 PG-06 40 15
2014 PG 47 172
2014 PG-02 43 37
2014 PG-04 42 57
2014 PG-05 43 54
2014 PG-06 74 19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 PG 42 149
2017 PG-02 32 31
2017 PG-04 44 54
2017 PG-05 46 47
2017 PG-06 40 15
2014 PG 47 172
2014 PG-02 43 37
2014 PG-04 49 57
2014 PG-05 44 54
2014 PG-06 47 19

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 PG 50 149
2017 PG-02 35 31
2017 PG-04 41 54
2017 PG-05 68 47
2017 PG-06 53 15
2014 PG 48 172
2014 PG-02 43 37
2014 PG-04 53 57
2014 PG-05 44 54
2014 PG-06 53 19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 PG 41 149
2017 PG-02 49 31
2017 PG-04 47 54
2017 PG-05 28 47
2017 PG-06 47 15
2014 PG 34 172
2014 PG-02 40 37
2014 PG-04 35 57
2014 PG-05 28 54
2014 PG-06 26 19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 PG 35 149
2017 PG-02 16 31
2017 PG-04 39 54
2017 PG-05 47 47
2014 PG 25 172
2014 PG-02 16 37
2014 PG-04 32 57
2014 PG-05 24 54

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 PG 56 149
2017 PG-02 58 31
2017 PG-04 61 54
2017 PG-05 44 47
2017 PG-06 60 15
2014 PG 63 172
2014 PG-02 68 37
2014 PG-04 60 57
2014 PG-05 59 54
2014 PG-06 74 19

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 PG 35 149
2017 PG-02 26 31
2017 PG-04 40 54
2017 PG-05 32 47
2017 PG-06 47 15
2014 PG 39 172
2014 PG-02 43 37
2014 PG-04 39 57
2014 PG-05 30 54
2014 PG-06 58 19

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 PG 5 149
2017 PG-05 0 47
2014 PG 5 172

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 PG 9 149
2017 PG-04 9 54
2014 PG 10 172
2014 PG-04 16 57
2014 PG-05 9 54

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 PG 49 149
2017 PG-02 49 31
2017 PG-04 56 54
2017 PG-05 39 47
2017 PG-06 47 15
2014 PG 41 172
2014 PG-02 49 37
2014 PG-04 37 57
2014 PG-05 46 54
2014 PG-06 32 19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 PG 21 149
2017 PG-02 16 31
2017 PG-04 22 54
2017 PG-05 21 47
2017 PG-06 33 15
2014 PG 31 172
2014 PG-02 41 37
2014 PG-04 32 57
2014 PG-05 30 54

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 PG 15 149
2017 PG-02 19 31
2017 PG-04 11 54
2017 PG-05 15 47
2014 PG 12 172
2014 PG-02 13 37
2014 PG-04 12 57
2014 PG-05 11 54

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PG 50 149
2017 PG-02 32 31
2017 PG-04 49 54
2017 PG-05 49 47
2017 PG-06 87 15
2014 PG 58 172
2014 PG-02 59 37
2014 PG-04 54 57
2014 PG-05 57 54
2014 PG-06 74 19

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 PG 33 149
2017 PG-02 16 31
2017 PG-04 30 54
2017 PG-05 43 47
2017 PG-06 53 15
2014 PG 35 172
2014 PG-02 38 37
2014 PG-04 26 57
2014 PG-05 37 54
2014 PG-06 58 19

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PG 13 149
2017 PG-05 15 47
2017 PG-06 40 15
2014 PG 16 172
2014 PG-02 22 37
2014 PG-04 12 57
2014 PG-05 11 54
2014 PG-06 32 19

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 PG 18 149
2017 PG-02 23 31
2017 PG-04 24 54
2017 PG-05 11 47
2014 PG 20 172
2014 PG-02 30 37
2014 PG-04 25 57
2014 PG-05 17 54
2014 PG-06 0 19

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 PG 13 149
2017 PG-04 15 54
2017 PG-05 13 47
2014 PG 9 172
2014 PG-04 9 57
2014 PG-05 11 54

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 PG 7 149
2017 PG-04 11 54
2014 PG 4 172
2014 PG-05 0 54
2014 PG-06 0 19

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 PG 12 149
2017 PG-04 17 54
2014 PG 18 172
2014 PG-02 27 37
2014 PG-04 9 57
2014 PG-05 17 54
2014 PG-06 26 19

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PG 11 149
2017 PG-04 9 54
2017 PG-05 15 47
2014 PG 13 172
2014 PG-04 12 57
2014 PG-05 13 54

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PG 25 149
2017 PG-02 42 31
2017 PG-04 26 54
2017 PG-05 23 47
2017 PG-06 0 15
2014 PG 17 172
2014 PG-04 23 57
2014 PG-05 22 54

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 PG 8 139
2017 PG-04 13 48
2014 PG 16 165
2014 PG-02 29 34
2014 PG-04 11 54
2014 PG-05 11 54
2014 PG-06 26 19

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 PG 25 139
2017 PG-02 33 30
2017 PG-04 16 48
2017 PG-05 20 46
2017 PG-06 46 13
2014 PG 17 165
2014 PG-04 19 54
2014 PG-05 19 54

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 PG 9 139
2017 PG-04 15 48
2017 PG-06 0 13
2014 PG 15 165
2014 PG-02 29 34
2014 PG-04 11 54

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PG 11 139
2017 PG-05 17 46
2014 PG 15 165
2014 PG-02 24 34
2014 PG-04 9 54
2014 PG-05 15 54

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 PG 6 139
2017 PG-04 0 48
2017 PG-05 15 46
2017 PG-06 0 13
2014 PG 15 165
2014 PG-02 15 34
2014 PG-04 9 54
2014 PG-05 19 54

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PG 9 139
2017 PG-02 17 30
2014 PG 13 165
2014 PG-04 13 54
2014 PG-05 15 54

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PG 24 139
2017 PG-04 30 48
2017 PG-05 26 46
2014 PG 16 165
2014 PG-04 17 54
2014 PG-05 24 54

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 PG 4 139
2014 PG 3 165
2014 PG-05 0 54

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 PG 12 139
2017 PG-04 14 48
2017 PG-05 15 46
2014 PG 10 165
2014 PG-02 18 34
2014 PG-05 9 54

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 PG 25 139
2017 PG-02 27 30
2017 PG-04 23 48
2017 PG-05 30 46
2014 PG 26 165
2014 PG-02 23 34
2014 PG-04 30 54
2014 PG-05 26 54

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 PG 8 139
2014 PG 9 165
2014 PG-02 18 34
2014 PG-04 9 54

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PG 39 139
2017 PG-02 33 30
2017 PG-04 42 48
2017 PG-05 43 46
2014 PG 36 165
2014 PG-02 44 34
2014 PG-04 37 54
2014 PG-05 33 54
2014 PG-06 32 19

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PG-04 0 48
2017 PG-05 0 46
2017 PG-06 0 13
2014 PG-02 0 34
2014 PG-04 0 54
2014 PG-06 0 19

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PG 54 139
2017 PG-02 50 30
2017 PG-04 57 48
2017 PG-05 52 46
2017 PG-06 54 13
2014 PG 54 165
2014 PG-02 47 34
2014 PG-04 61 54
2014 PG-05 52 54
2014 PG-06 53 19

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PG-04 0 48
2017 PG-05 0 46
2017 PG-06 0 13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PG 14 139
2017 PG-04 10 48
2017 PG-06 38 13
2014 PG 18 165
2014 PG-04 13 54
2014 PG-05 20 54
2014 PG-06 37 19

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PG 87 13 149
2017 PG-02 87 13 31
2017 PG-04 80 20 54
2017 PG-05 95 5 47
2017 PG-06 93 7 15

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 18 19 22 4 6 24 6 53 15 873
2017 PG-01 0 17 8 0 0 75 0 67 0 12
2017 PG-02 20 19 21 6 6 27 2 54 16 158
2017 PG-04 17 16 23 4 5 29 7 51 13 331
2017 PG-05 14 21 24 5 7 20 9 49 17 248
2017 PG-06 29 24 20 3 7 10 6 64 12 116
2014 PG 15 18 23 5 5 26 7 49 16 984
2014 PG-02 17 19 23 7 6 23 6 50 17 195
2014 PG-04 16 15 24 6 6 27 6 46 17 377
2014 PG-05 12 21 26 5 4 26 7 49 12 281
2014 PG-06 18 20 17 4 8 25 7 57 18 114

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 31 34 17 4 4 9 1 72 9 870
2017 PG-01 25 33 25 0 0 17 0 70 0 12
2017 PG-02 34 35 14 3 4 11 0 77 8 158
2017 PG-04 31 31 19 4 3 10 1 70 8 327
2017 PG-05 25 36 16 6 6 8 1 68 14 249
2017 PG-06 40 35 18 1 3 1 1 77 4 116
2014 PG 27 31 22 5 3 12 1 66 9 984
2014 PG-02 26 27 23 6 4 15 0 62 11 195
2014 PG-04 27 28 25 5 3 11 2 63 9 377
2014 PG-05 28 32 22 4 2 11 1 68 7 281
2014 PG-06 29 45 10 4 3 9 0 81 8 114
2011 PG 33 35 18 4 2 8 0 74 7 1193
2011 PG-02 32 36 18 5 1 9 0 74 6 286
2011 PG-04 34 32 19 4 2 9 0 73 7 451
2011 PG-05 31 36 17 4 4 8 0 73 9 303
2011 PG-06 36 38 16 5 1 4 0 77 7 138
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 33 52 8 4 1 1 2 88 4 874
2017 PG-01 0 83 8 8 0 0 0 83 8 12
2017 PG-02 26 51 12 8 1 1 1 79 9 158
2017 PG-04 33 54 8 2 1 1 0 89 3 331
2017 PG-05 37 54 5 4 0 0 0 91 4 249
2017 PG-06 38 42 5 0 0 0 15 94 0 116
2014 PG 29 55 9 3 1 1 2 87 4 984
2014 PG-02 25 55 15 4 1 1 0 80 5 195
2014 PG-04 26 59 10 3 1 1 0 85 4 377
2014 PG-05 35 56 6 2 0 1 1 92 2 281
2014 PG-06 39 42 5 1 1 0 12 92 2 114
2011 PG 27 57 9 4 1 1 2 86 5 1193
2011 PG-02 21 57 13 6 2 1 0 79 8 285
2011 PG-04 27 57 10 4 1 0 0 85 5 450
2011 PG-05 29 61 7 3 0 0 0 90 4 305
2011 PG-06 32 51 4 1 0 1 12 94 2 138
2008 PG 28 53 10 5 1 1 2 83 7 871
2008 PG-01 11 41 22 22 4 0 0 52 26 27
2008 PG-02 24 54 8 9 4 1 0 79 13 208
2008 PG-04 26 55 12 5 0 1 0 82 6 311
2008 PG-05 33 55 9 2 1 0 1 88 3 199
2008 PG-06 38 42 7 0 0 0 13 92 0 116

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 13 28 20 5 4 23 7 59 12 872
2017 PG-01 8 25 8 0 0 58 0 80 0 12
2017 PG-02 15 31 19 6 6 21 3 60 16 157
2017 PG-04 12 30 19 4 4 25 7 62 11 330
2017 PG-05 13 24 21 5 3 26 8 56 12 249
2017 PG-06 12 28 26 4 3 13 13 55 10 116
2014 PG 9 21 28 9 6 20 8 42 20 983
2014 PG-02 12 24 26 9 5 18 6 48 18 194
2014 PG-04 8 20 29 7 5 22 8 40 18 377
2014 PG-05 10 20 26 10 6 20 8 41 23 281
2014 PG-06 9 19 28 7 5 18 14 41 18 114
2011 PG 8 26 27 6 4 22 7 48 14 1192
2011 PG-02 9 29 23 6 3 23 6 54 13 286
2011 PG-04 8 27 25 6 4 25 5 50 14 450
2011 PG-05 7 22 31 7 2 22 9 42 13 303
2011 PG-06 14 22 33 6 6 9 10 46 14 138

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 48 32 9 2 1 5 2 86 4 872
2017 PG-01 58 33 8 0 0 0 0 92 0 12
2017 PG-02 47 34 7 4 1 8 0 87 5 158
2017 PG-04 49 31 10 1 1 7 1 87 2 330
2017 PG-05 48 33 10 4 2 3 0 83 6 248
2017 PG-06 47 30 4 1 2 1 15 92 3 116
2014 PG 41 36 13 2 1 5 2 83 3 984
2014 PG-02 35 45 14 2 1 4 0 83 3 195
2014 PG-04 37 37 16 2 1 6 0 80 3 377
2014 PG-05 52 31 10 2 1 3 1 87 3 281
2014 PG-06 37 32 11 1 2 4 14 84 3 114
2011 PG 43 35 10 2 1 7 2 86 4 1191
2011 PG-02 38 40 12 3 0 6 1 84 3 285
2011 PG-04 43 36 9 2 2 8 0 86 4 448
2011 PG-05 49 31 9 3 2 6 1 86 5 305
2011 PG-06 41 33 9 1 1 3 12 87 2 138
2008 PG 39 38 10 2 1 7 2 86 3 871
2008 PG-01 41 22 15 0 0 22 0 81 0 27
2008 PG-02 34 42 9 2 2 11 0 85 5 208
2008 PG-04 40 40 10 2 1 7 0 86 3 311
2008 PG-05 48 33 11 1 2 4 2 86 3 199
2008 PG-06 36 37 8 3 0 3 13 87 4 116

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 40 35 12 3 2 7 2 82 5 871
2017 PG-01 58 33 8 0 0 0 0 92 0 12
2017 PG-02 40 33 14 3 1 9 0 80 5 158
2017 PG-04 41 35 12 1 2 10 0 84 3 330
2017 PG-05 38 36 13 4 2 7 0 79 7 247
2017 PG-06 41 32 9 3 1 0 15 85 5 116
2014 PG 33 37 15 3 1 8 2 78 5 983
2014 PG-02 33 40 17 4 1 6 0 77 4 195
2014 PG-04 29 37 19 3 1 10 0 74 5 377
2014 PG-05 39 38 10 3 1 8 1 85 4 280
2014 PG-06 36 32 9 4 2 4 14 82 7 114
2011 PG 35 35 13 3 1 11 2 80 5 1186
2011 PG-02 33 36 14 2 1 13 1 80 4 285
2011 PG-04 33 36 13 3 1 13 0 80 5 445
2011 PG-05 41 32 13 4 1 9 0 81 5 303
2011 PG-06 36 33 13 3 1 2 12 81 4 138
2008 PG 34 35 13 5 2 8 3 78 8 869
2008 PG-01 26 30 19 0 0 26 0 75 0 27
2008 PG-02 33 34 14 3 2 12 2 78 6 208
2008 PG-04 35 35 15 5 3 8 0 76 8 310
2008 PG-05 40 39 8 5 2 5 2 85 7 198
2008 PG-06 26 36 11 9 2 3 14 74 12 116
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PG 8 92 871
2017 PG-01 0 100 12
2017 PG-02 10 90 158
2017 PG-04 8 92 330
2017 PG-05 7 93 247
2017 PG-06 9 91 116
2014 PG 7 93 980
2014 PG-02 9 91 195
2014 PG-04 8 92 374
2014 PG-05 6 94 280
2014 PG-06 4 96 114

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 PG 24 71
2017 PG-02 37 16
2017 PG-05 33 18
2017 PG-06 0 10
2014 PG 29 72
2014 PG-04 36 28
2014 PG-05 29 17

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PG 72 71
2017 PG-02 75 16
2017 PG-04 84 25
2017 PG-05 72 18
2017 PG-06 50 10
2014 PG 83 72
2014 PG-02 67 18
2014 PG-04 89 28
2014 PG-05 88 17

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PG-02 0 16
2017 PG-04 0 25
2014 PG-02 0 18

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PG 0 71
2017 PG-02 0 16
2017 PG-04 0 25
2017 PG-05 0 18
2017 PG-06 0 10
2014 PG 0 72
2014 PG-02 0 18
2014 PG-04 0 28
2014 PG-05 0 17

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 PG 10 71
2017 PG-05 0 18
2017 PG-06 0 10
2014 PG 17 72
2014 PG-04 18 28

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PG-02 0 16
2017 PG-04 0 25
2017 PG-06 0 10
2014 PG-05 0 17

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PG 13 71
2014 PG 10 72

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 PG 13 70
2017 PG-06 0 10
2014 PG 12 73

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 PG 17 70
2017 PG-05 28 18
2014 PG 16 73
2014 PG-04 21 29

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 PG 10 70
2017 PG-06 0 10
2014 PG 14 73

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 PG-02 0 16
2017 PG-06 0 10
2014 PG 7 73
2014 PG-04 0 29

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 PG 36 70
2017 PG-02 56 16
2017 PG-04 24 25
2017 PG-06 50 10
2014 PG 40 73
2014 PG-02 39 18
2014 PG-04 31 29
2014 PG-05 53 17

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 PG 20 70
2017 PG-04 24 25
2014 PG 25 73
2014 PG-04 38 29

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 PG-02 0 16
2017 PG-04 0 25
2017 PG-06 0 10
2014 PG-02 0 18
2014 PG-04 0 29
2014 PG-05 0 17

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 PG-04 0 25
2017 PG-05 0 18
2017 PG-06 0 10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 PG-02 0 16
2017 PG-06 0 10
2014 PG 7 73

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 PG 19 70
2017 PG-02 0 16
2017 PG-04 40 25
2014 PG 14 73

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 PG 0 70
2017 PG-02 0 16
2017 PG-04 0 25
2017 PG-05 0 18
2017 PG-06 0 10

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 PG 14 70
2017 PG-04 20 25
2017 PG-06 0 10
2014 PG 14 73

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 PG 0 70
2017 PG-02 0 16
2017 PG-04 0 25
2017 PG-05 0 18
2017 PG-06 0 10
2014 PG 0 73
2014 PG-02 0 18
2014 PG-04 0 29
2014 PG-05 0 17

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 PG 27 70
2017 PG-02 31 16
2017 PG-04 20 25
2017 PG-05 33 18
2014 PG 27 73
2014 PG-04 28 29
2014 PG-05 41 17

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PG 27 71
2017 PG-04 24 25
2014 PG 31 73
2014 PG-02 33 18
2014 PG-04 24 29
2014 PG-05 53 17

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 PG 15 71
2014 PG 12 73
2014 PG-02 28 18

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PG-02 0 16
2017 PG-04 0 25
2017 PG-05 0 18
2014 PG-02 0 18

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 PG 17 71
2017 PG-02 31 16
2017 PG-06 0 10
2014 PG 22 73
2014 PG-02 28 18
2014 PG-05 35 17

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 PG-02 0 16
2017 PG-05 0 18
2017 PG-06 0 10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 PG-02 0 16
2017 PG-05 0 18
2017 PG-06 0 10
2014 PG-05 0 17

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 PG 10 71
2017 PG-04 0 25
2014 PG 8 73

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 PG 8 71
2014 PG 21 73
2014 PG-04 17 29

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PG 51 71
2017 PG-02 50 16
2017 PG-04 52 25
2017 PG-05 61 18
2014 PG 43 73
2014 PG-02 39 18
2014 PG-04 55 29

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 PG-05 0 18
2017 PG-06 0 10
2014 PG-02 0 16

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 PG 15 68
2014 PG 7 69
2014 PG-05 0 17

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 PG-05 0 18
2017 PG-06 0 10
2014 PG 0 69
2014 PG-02 0 16
2014 PG-04 0 28
2014 PG-05 0 17

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PG-06 0 10
2014 PG-04 0 28
2014 PG-05 0 17

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 PG 0 68
2017 PG-02 0 16
2017 PG-04 0 22
2017 PG-05 0 18
2017 PG-06 0 10
2014 PG 0 69
2014 PG-02 0 16
2014 PG-04 0 28
2014 PG-05 0 17

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PG-06 0 10
2014 PG 10 69

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PG 13 68
2014 PG 14 69
2014 PG-04 18 28

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 PG 7 68
2014 PG 10 69
2014 PG-05 0 17

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 PG 7 68
2017 PG-05 0 18
2014 PG-04 0 28

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 PG 25 68
2017 PG-04 23 22
2017 PG-05 28 18
2014 PG 25 69
2014 PG-04 25 28
2014 PG-05 29 17

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 PG 9 68
2014 PG 14 69

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PG 41 68
2017 PG-02 50 16
2017 PG-04 36 22
2017 PG-05 44 18
2014 PG 36 69
2014 PG-02 37 16
2014 PG-04 36 28
2014 PG-05 47 17

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PG 0 68
2017 PG-02 0 16
2017 PG-04 0 22
2017 PG-05 0 18
2017 PG-06 0 10
2014 PG 0 69
2014 PG-02 0 16
2014 PG-04 0 28
2014 PG-05 0 17

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PG 57 68
2017 PG-02 56 16
2017 PG-04 68 22
2017 PG-05 44 18
2017 PG-06 70 10
2014 PG 67 69
2014 PG-02 75 16
2014 PG-04 71 28
2014 PG-05 53 17

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PG-04 0 22
2017 PG-05 0 18
2017 PG-06 0 10

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PG 15 68
2014 PG 17 69
2014 PG-05 29 17

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PG 93 7 70
2017 PG-02 87 13 16
2017 PG-04 92 8 25
2017 PG-05 100 0 17
2017 PG-06 90 10 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 17 19 21 2 3 31 7 58 8 868
2017 PG-01 8 8 8 8 0 58 8 50 25 12
2017 PG-02 16 23 18 3 1 33 6 64 7 156
2017 PG-04 18 15 22 2 2 33 8 56 7 330
2017 PG-05 15 21 21 3 3 30 7 57 10 246
2017 PG-06 22 22 26 0 5 19 5 59 7 116
2014 PG 15 18 23 3 2 32 7 55 7 984
2014 PG-02 16 24 21 3 2 30 6 62 6 195
2014 PG-04 15 15 22 3 2 35 8 52 9 377
2014 PG-05 15 16 27 1 1 33 6 50 5 281
2014 PG-06 19 22 21 3 3 24 9 61 8 114

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 34 34 15 3 2 10 1 77 6 874
2017 PG-01 50 25 17 8 0 0 0 75 8 12
2017 PG-02 33 35 12 4 1 16 0 80 5 158
2017 PG-04 35 32 16 2 1 11 2 78 4 331
2017 PG-05 30 38 15 4 3 10 1 75 8 249
2017 PG-06 42 31 18 1 5 2 1 75 6 116
2014 PG 30 29 20 2 2 15 2 71 5 984
2014 PG-02 26 31 21 4 1 16 1 69 6 195
2014 PG-04 28 28 23 3 2 14 2 67 5 377
2014 PG-05 32 29 18 1 2 16 1 74 4 281
2014 PG-06 41 32 17 0 3 7 0 79 3 114
2011 PG 37 35 16 2 1 9 1 80 3 1194
2011 PG-02 33 39 15 1 1 12 0 81 2 286
2011 PG-04 37 35 15 2 1 9 1 79 4 450
2011 PG-05 38 34 17 2 0 10 0 79 2 305
2011 PG-06 41 34 17 1 1 5 0 79 3 138
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 18 24 19 16 20 0 2 43 37 872
2017 PG-01 0 42 17 8 33 0 0 42 42 12
2017 PG-02 21 20 21 12 24 0 3 42 37 157
2017 PG-04 20 23 20 17 18 1 2 44 36 331
2017 PG-05 17 29 19 17 15 0 2 47 33 248
2017 PG-06 10 22 18 16 32 0 2 33 48 116

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 16 27 27 17 12 0 1 43 29 873
2017 PG-01 25 17 33 8 8 0 8 45 18 12
2017 PG-02 24 26 27 14 9 1 0 50 23 157
2017 PG-04 17 26 28 14 14 0 1 44 28 331
2017 PG-05 12 27 28 20 12 0 1 39 32 249
2017 PG-06 10 29 23 25 12 0 0 40 37 116

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 18 29 26 16 9 0 1 48 26 873
2017 PG-01 25 33 33 8 0 0 0 58 8 12
2017 PG-02 30 24 21 16 6 1 2 55 23 157
2017 PG-04 18 30 26 14 10 0 2 49 24 331
2017 PG-05 13 32 26 20 9 0 0 45 29 249
2017 PG-06 13 28 30 18 11 0 0 41 29 116

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 18 23 24 19 13 0 2 42 33 871
2017 PG-01 25 25 33 0 8 0 8 55 9 12
2017 PG-02 27 25 19 17 12 0 1 53 29 158
2017 PG-04 20 22 25 18 13 0 3 43 31 329
2017 PG-05 14 23 23 23 15 0 2 38 38 248
2017 PG-06 9 23 33 22 11 0 2 32 34 116

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 38 28 16 6 3 0 8 72 11 871
2017 PG-01 42 17 8 17 0 0 17 70 20 12
2017 PG-02 47 24 9 4 1 1 13 83 6 158
2017 PG-04 39 29 13 6 2 1 10 76 10 330
2017 PG-05 36 28 18 7 5 0 5 68 13 248
2017 PG-06 26 32 26 7 5 0 3 60 13 115

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 31 29 22 13 6 0 0 59 19 871
2017 PG-01 42 8 25 25 0 0 0 50 25 12
2017 PG-02 38 27 21 9 5 0 0 65 14 157
2017 PG-04 31 31 20 10 7 0 0 63 17 330
2017 PG-05 26 29 23 17 6 0 0 55 23 248
2017 PG-06 28 26 25 16 5 0 0 53 22 116

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 28 34 21 10 6 1 1 63 16 869
2017 PG-01 33 17 33 8 0 8 0 55 9 12
2017 PG-02 33 35 16 9 4 1 3 70 13 156
2017 PG-04 31 33 20 8 6 1 2 66 14 330
2017 PG-05 21 34 23 15 7 0 0 55 22 247
2017 PG-06 22 38 21 12 6 0 1 61 18 116

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 20 32 24 15 8 0 1 52 23 871
2017 PG-01 50 17 25 0 8 0 0 67 8 12
2017 PG-02 27 34 18 11 7 1 2 62 19 157
2017 PG-04 21 34 23 13 7 0 2 56 21 330
2017 PG-05 15 31 27 19 9 0 0 46 28 248
2017 PG-06 15 28 28 19 9 0 0 43 28 116

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 30 32 19 12 5 0 1 64 18 870
2017 PG-01 45 18 0 27 0 9 0 70 30 11
2017 PG-02 31 31 19 11 4 1 2 65 15 157
2017 PG-04 34 32 18 9 5 0 2 67 15 330
2017 PG-05 26 32 20 15 7 0 0 59 22 248
2017 PG-06 27 33 20 14 6 1 0 60 20 116

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 23 27 22 15 11 0 1 51 27 870
2017 PG-01 33 25 25 0 17 0 0 58 17 12
2017 PG-02 29 25 22 14 7 0 2 56 22 157
2017 PG-04 25 30 18 14 10 0 2 56 25 330
2017 PG-05 19 27 27 15 12 0 0 46 27 247
2017 PG-06 17 25 21 18 19 0 0 42 37 116

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 51 24 13 5 4 0 3 77 9 873
2017 PG-01 67 8 0 17 0 0 8 82 18 12
2017 PG-02 55 19 13 6 4 0 3 76 10 158
2017 PG-04 49 27 14 3 4 0 3 78 7 330
2017 PG-05 51 22 14 8 4 0 1 73 12 249
2017 PG-06 50 31 10 5 1 0 3 83 6 116

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 67 13 6 4 4 1 4 85 9 874
2017 PG-01 67 17 0 0 0 8 8 100 0 12
2017 PG-02 61 17 7 4 4 1 5 83 9 158
2017 PG-04 69 12 6 4 4 1 4 86 8 331
2017 PG-05 70 9 5 5 6 1 4 83 12 249
2017 PG-06 66 17 5 4 3 0 4 87 7 116

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 57 25 9 3 3 0 3 85 6 873
2017 PG-01 67 25 0 0 0 0 8 100 0 12
2017 PG-02 53 28 8 3 4 0 4 84 8 158
2017 PG-04 58 23 10 4 2 1 3 83 6 331
2017 PG-05 57 25 9 3 3 0 3 84 6 248
2017 PG-06 56 29 8 1 2 0 4 89 3 116

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 60 18 8 5 6 0 3 81 11 874
2017 PG-01 67 8 17 0 0 0 8 82 0 12
2017 PG-02 58 18 10 6 6 0 2 78 12 158
2017 PG-04 61 19 7 6 5 0 3 82 11 331
2017 PG-05 60 15 8 5 9 0 3 77 14 249
2017 PG-06 61 24 7 2 2 0 4 89 4 116

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 55 16 5 1 2 0 21 89 4 872
2017 PG-01 58 0 8 0 0 0 33 88 0 12
2017 PG-02 57 6 2 1 1 1 31 94 3 157
2017 PG-04 57 8 3 1 1 0 29 92 3 330
2017 PG-05 56 22 5 1 4 0 12 88 6 249
2017 PG-06 40 40 13 2 3 0 3 81 5 116

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 52 26 12 4 2 0 4 81 7 868
2017 PG-01 33 50 8 0 0 8 0 91 0 12
2017 PG-02 56 21 7 5 3 0 7 83 9 157
2017 PG-04 49 27 14 5 2 0 5 79 7 330
2017 PG-05 55 25 12 4 2 0 2 82 6 247
2017 PG-06 49 27 11 5 4 0 4 79 9 114

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 73 13 5 2 2 1 4 91 4 872
2017 PG-01 67 8 8 8 0 8 0 82 9 12
2017 PG-02 66 15 8 2 4 1 4 85 7 158
2017 PG-04 71 15 5 1 2 1 4 91 4 330
2017 PG-05 80 10 4 2 2 0 3 93 3 249
2017 PG-06 76 13 3 1 0 1 5 95 1 115

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 46 30 13 5 3 0 3 79 8 871
2017 PG-01 17 50 17 8 0 8 0 73 9 12
2017 PG-02 43 24 16 6 6 0 5 70 13 158
2017 PG-04 43 35 12 6 2 0 3 80 8 328
2017 PG-05 51 29 11 4 2 0 2 82 7 249
2017 PG-06 52 26 13 1 2 0 6 83 3 116

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 12 29 40 13 6 0 0 41 18 872
2017 PG-01 17 25 42 8 0 8 0 45 9 12
2017 PG-02 14 39 28 12 6 1 0 53 19 158
2017 PG-04 14 28 42 12 4 0 0 41 16 329
2017 PG-05 9 25 46 14 6 0 0 34 20 249
2017 PG-06 9 29 41 13 8 0 0 38 21 116

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 8 20 41 22 8 0 0 31 28 870
2017 PG-01 0 8 33 50 8 0 0 58 8 12
2017 PG-02 7 19 35 24 15 0 0 39 25 158
2017 PG-04 8 20 39 24 8 0 0 33 28 327
2017 PG-05 10 21 45 18 5 0 0 24 31 249
2017 PG-06 7 21 47 20 6 0 0 26 28 116

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 28 37 20 8 4 4 0 68 12 870
2017 PG-01 33 25 25 8 8 0 0 58 17 12
2017 PG-02 33 34 17 5 4 6 0 72 10 157
2017 PG-04 28 38 17 9 4 4 0 69 13 328
2017 PG-05 26 36 22 8 4 4 0 64 13 249
2017 PG-06 26 41 23 7 3 1 0 67 10 116

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 22 40 19 13 5 1 0 63 19 871
2017 PG-01 33 33 17 8 0 8 0 73 9 12
2017 PG-02 20 42 20 8 8 2 0 63 16 157
2017 PG-04 26 39 18 12 4 1 0 65 16 330
2017 PG-05 18 38 18 18 6 2 0 57 25 248
2017 PG-06 19 47 19 9 4 1 0 67 14 116
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PG 16 84 873
2017 PG-02 21 79 157
2017 PG-04 17 83 331
2017 PG-05 13 87 249
2017 PG-06 12 88 116
2014 PG 16 84 980
2014 PG-02 23 77 193
2014 PG-04 17 83 377
2014 PG-05 11 89 279
2014 PG-06 11 89 114

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PG 78 22 136
2017 PG-02 70 30 33
2017 PG-04 84 16 55
2017 PG-05 76 24 32
2017 PG-06 86 14 14
2014 PG 80 20 153
2014 PG-02 82 18 44
2014 PG-04 83 17 63
2014 PG-05 80 20 30
2014 PG-06 75 25 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 52 31 8 5 3 0 1 84 8 106
2017 PG-02 43 35 13 4 5 0 0 78 9 23
2017 PG-04 50 28 11 4 4 0 2 80 9 46
2017 PG-05 50 42 4 4 0 0 0 92 4 24
2017 PG-06 75 17 0 8 0 0 0 92 8 12
2014 PG 54 31 6 4 2 2 1 87 7 122
2014 PG-02 47 36 11 3 0 3 0 86 3 36
2014 PG-04 50 35 4 6 4 2 0 86 10 52
2014 PG-05 74 17 4 0 4 0 0 91 4 23
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 24 25 21 14 13 2 1 25 75 874
2017 PG-01 8 8 33 33 17 0 0 8 92 12
2017 PG-02 26 21 22 14 16 1 1 26 74 158
2017 PG-04 30 24 17 14 12 2 1 31 69 331
2017 PG-05 23 27 23 13 11 3 0 24 76 249
2017 PG-06 10 29 30 15 16 0 0 10 90 116

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PG 16 633
2017 PG-01 36 11
2017 PG-02 25 112
2017 PG-04 16 218
2017 PG-05 11 181
2017 PG-06 11 104

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PG 41 633
2017 PG-01 64 11
2017 PG-02 35 112
2017 PG-04 41 218
2017 PG-05 41 181
2017 PG-06 40 104

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PG 17 633
2017 PG-01 45 11
2017 PG-02 23 112
2017 PG-04 16 218
2017 PG-05 15 181
2017 PG-06 15 104

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PG 43 633
2017 PG-01 0 11
2017 PG-02 37 112
2017 PG-04 37 218
2017 PG-05 52 181
2017 PG-06 51 104

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PG 5 633
2017 PG-01 0 11
2017 PG-02 7 112
2017 PG-04 7 218
2017 PG-05 4 181
2017 PG-06 2 104

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PG 48 633
2017 PG-01 45 11
2017 PG-02 44 112
2017 PG-04 45 218
2017 PG-05 48 181
2017 PG-06 58 104

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PG 6 45 19 11 4 14 621
2017 PG-01 0 73 0 18 0 9 11
2017 PG-02 6 46 22 11 4 10 111
2017 PG-04 7 44 18 11 5 14 214
2017 PG-05 6 48 19 9 3 15 176
2017 PG-06 5 38 22 12 6 17 102

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 9 20 16 17 26 2 11 33 49 637
2017 PG-01 9 36 18 18 9 0 9 50 30 11
2017 PG-02 11 25 16 14 21 1 12 41 40 114
2017 PG-04 12 20 19 14 23 2 10 36 42 220
2017 PG-05 7 15 13 21 29 3 11 26 59 181
2017 PG-06 3 23 15 16 33 1 9 29 54 104

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 3 10 10 18 48 4 8 14 75 638
2017 PG-01 0 9 18 18 45 0 9 10 70 11
2017 PG-02 4 13 9 19 48 2 5 18 72 114
2017 PG-04 4 11 9 17 47 4 9 17 73 220
2017 PG-05 2 9 10 18 45 5 10 13 75 182
2017 PG-06 1 7 9 17 54 4 9 9 81 104
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