2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 6 57 8 21 7 0 0 64 28 110
2017 PC-02 6 47 11 34 3 0 0 52 36 36
2017 PC-03 9 51 5 21 14 0 0 61 35 43
2017 PC-04 0 80 10 5 5 0 0 80 10 20
2014 PC 13 56 6 21 4 0 0 70 25 105
2014 PC-02 9 70 6 15 0 0 0 79 15 33
2014 PC-03 5 50 7 30 7 0 0 55 37 40
2014 PC-04 32 58 0 11 0 0 0 89 11 19
2011 PC 23 57 6 12 2 0 0 80 13 126
2011 PC-02 14 67 7 12 0 0 0 81 12 42
2011 PC-03 19 53 9 16 2 0 0 72 19 43
2011 PC-04 41 41 6 6 6 0 0 82 12 17
2008 PC 29 55 8 7 1 0 0 84 8 73
2008 PC-02 28 63 3 6 0 0 0 91 6 32
2008 PC-03 26 58 5 11 0 0 0 84 11 19

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 64 28 4 2 0 1 1 94 2 109
2017 PC-02 66 26 3 3 0 0 3 94 3 35
2017 PC-03 65 28 5 0 0 2 0 95 0 43
2017 PC-04 65 30 5 0 0 0 0 95 0 20
2014 PC 61 28 7 4 0 0 1 89 4 105
2014 PC-02 57 28 6 6 0 0 3 88 6 33
2014 PC-03 58 27 10 5 0 0 0 85 5 40
2014 PC-04 74 26 0 0 0 0 0 100 0 19
2011 PC 71 21 6 2 0 0 0 92 2 126
2011 PC-02 67 26 7 0 0 0 0 93 0 42
2011 PC-03 70 21 9 0 0 0 0 91 0 43
2011 PC-04 76 18 6 0 0 0 0 94 0 17
2008 PC 74 19 4 3 0 0 0 93 3 73
2008 PC-02 72 22 3 3 0 0 0 94 3 32
2008 PC-03 68 21 11 0 0 0 0 89 0 19

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 68 19 5 6 0 0 1 88 6 110
2017 PC-02 70 22 3 6 0 0 0 92 6 36
2017 PC-03 67 19 9 2 0 0 2 88 2 43
2017 PC-04 75 10 0 15 0 0 0 85 15 20
2014 PC 64 17 8 8 2 0 2 82 10 105
2014 PC-02 63 18 8 3 3 0 6 86 6 33
2014 PC-03 65 20 5 10 0 0 0 85 10 40
2014 PC-04 68 16 11 5 0 0 0 84 5 19
2011 PC 67 18 7 5 2 0 1 86 7 126
2011 PC-02 69 19 5 7 0 0 0 88 7 42
2011 PC-03 58 23 12 2 2 0 2 83 5 43
2011 PC-04 88 0 6 6 0 0 0 88 6 17
2008 PC 68 16 5 8 1 0 0 85 10 73
2008 PC-02 69 22 0 6 3 0 0 91 9 32
2008 PC-03 68 11 11 11 0 0 0 79 11 19

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 21 46 13 12 9 0 0 66 21 110
2017 PC-02 14 39 19 14 14 0 0 53 28 36
2017 PC-03 21 49 12 14 5 0 0 70 19 43
2017 PC-04 20 50 10 5 15 0 0 70 20 20
2014 PC 31 40 12 11 5 0 0 72 16 105
2014 PC-02 33 40 9 12 6 0 0 73 18 33
2014 PC-03 25 37 22 12 2 0 0 63 15 40
2014 PC-04 32 53 0 16 0 0 0 84 16 19
2011 PC 39 35 12 10 4 0 0 74 14 125
2011 PC-02 24 34 29 12 0 0 0 59 12 41
2011 PC-03 40 40 7 9 5 0 0 79 14 43
2011 PC-04 47 29 0 12 12 0 0 76 24 17

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 9 33 18 26 14 0 0 42 40 110
2017 PC-02 3 44 11 31 11 0 0 47 42 36
2017 PC-03 9 16 26 33 16 0 0 26 49 43
2017 PC-04 10 35 20 15 20 0 0 45 35 20
2014 PC 4 26 11 34 25 0 0 30 59 105
2014 PC-02 3 28 15 36 18 0 0 31 54 33
2014 PC-03 0 23 12 32 32 0 0 23 65 40
2014 PC-04 0 42 11 32 16 0 0 42 47 19
2011 PC 23 48 17 8 4 0 0 71 12 126
2011 PC-02 7 62 21 10 0 0 0 69 10 42
2011 PC-03 28 40 19 9 5 0 0 67 14 43
2011 PC-04 59 12 18 0 12 0 0 71 12 17
2008 PC 12 55 16 14 3 0 0 67 16 73
2008 PC-02 16 53 19 9 3 0 0 69 13 32
2008 PC-03 5 53 21 21 0 0 0 58 21 19

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 40 46 9 3 2 0 0 86 5 110
2017 PC-02 36 42 17 6 0 0 0 78 6 36
2017 PC-03 39 49 5 2 5 0 0 88 7 43
2017 PC-04 45 50 5 0 0 0 0 95 0 20
2014 PC 37 48 7 6 2 0 0 86 8 105
2014 PC-02 34 57 6 0 3 0 0 91 3 33
2014 PC-03 35 53 5 7 0 0 0 88 7 40
2014 PC-04 47 42 11 0 0 0 0 89 0 19
2011 PC 40 46 10 4 0 0 0 87 4 126
2011 PC-02 24 62 10 5 0 0 0 86 5 42
2011 PC-03 44 44 9 2 0 0 0 88 2 43
2011 PC-04 65 24 6 6 0 0 0 88 6 17
2008 PC 38 52 5 1 3 0 0 90 4 73
2008 PC-02 31 63 6 0 0 0 0 94 0 32
2008 PC-03 47 37 11 0 5 0 0 84 5 19

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 48 39 6 5 2 0 0 87 6 110
2017 PC-02 41 42 14 3 0 0 0 83 3 36
2017 PC-03 49 35 5 7 5 0 0 84 12 43
2017 PC-04 65 35 0 0 0 0 0 100 0 20
2014 PC 42 45 3 8 3 0 0 87 10 105
2014 PC-02 31 54 3 6 6 0 0 85 12 33
2014 PC-03 42 45 0 12 0 0 0 88 12 40
2014 PC-04 63 32 5 0 0 0 0 95 0 19
2011 PC 39 50 6 5 0 0 0 89 5 126
2011 PC-02 31 55 7 7 0 0 0 86 7 42
2011 PC-03 42 47 9 2 0 0 0 88 2 43
2011 PC-04 41 53 6 0 0 0 0 94 0 17
2008 PC 35 57 6 1 1 0 0 92 3 72
2008 PC-02 42 48 10 0 0 0 0 90 0 31
2008 PC-03 26 63 5 0 5 0 0 89 5 19

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 35 51 6 7 1 1 0 86 8 110
2017 PC-02 33 50 6 8 3 0 0 83 11 36
2017 PC-03 30 56 5 9 0 0 0 86 9 43
2017 PC-04 40 45 5 5 0 5 0 89 5 20
2014 PC 40 41 10 8 1 0 0 81 9 105
2014 PC-02 43 39 12 6 0 0 0 82 6 33
2014 PC-03 25 52 10 10 2 0 0 78 12 40
2014 PC-04 68 26 5 0 0 0 0 95 0 19

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 35 41 6 8 9 0 0 76 17 109
2017 PC-02 36 45 6 8 6 0 0 81 14 36
2017 PC-03 30 35 12 9 14 0 0 65 23 43
2017 PC-04 37 42 0 11 11 0 0 79 21 19
2014 PC 37 39 8 10 6 0 0 76 16 105
2014 PC-02 36 52 9 3 0 0 0 88 3 33
2014 PC-03 30 35 10 10 15 0 0 65 25 40
2014 PC-04 47 32 5 16 0 0 0 79 16 19
2011 PC 40 41 10 7 2 0 0 81 10 126
2011 PC-02 31 50 12 7 0 0 0 81 7 42
2011 PC-03 47 33 9 5 7 0 0 79 12 43
2011 PC-04 47 41 0 12 0 0 0 88 12 17

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 15 35 13 15 15 4 2 54 33 110
2017 PC-02 11 47 3 11 14 11 3 68 29 36
2017 PC-03 16 33 14 19 16 0 2 50 36 43
2017 PC-04 25 25 10 20 20 0 0 50 40 20
2014 PC 18 32 13 20 13 1 3 52 34 105
2014 PC-02 12 39 10 24 9 0 6 54 35 33
2014 PC-03 22 28 17 15 17 0 0 50 32 40
2014 PC-04 16 47 11 21 5 0 0 63 26 19
2011 PC 27 30 10 20 10 1 3 60 31 126
2011 PC-02 19 31 12 29 5 0 5 53 35 42
2011 PC-03 30 35 5 14 16 0 0 65 30 43
2011 PC-04 29 24 12 29 6 0 0 53 35 17
2008 PC 32 36 12 11 8 0 1 68 19 73
2008 PC-02 34 41 9 9 6 0 0 75 16 32
2008 PC-03 37 21 5 21 11 0 5 61 33 19

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 26 52 10 8 4 0 0 78 12 110
2017 PC-02 19 50 19 8 3 0 0 70 11 36
2017 PC-03 26 58 5 7 5 0 0 84 12 43
2017 PC-04 35 40 5 15 5 0 0 75 20 20
2014 PC 22 48 10 12 7 0 0 71 19 105
2014 PC-02 22 57 9 6 6 0 0 79 12 33
2014 PC-03 22 40 10 22 5 0 0 63 27 40
2014 PC-04 26 58 11 5 0 0 0 84 5 19
2011 PC 31 52 13 3 1 0 0 83 4 126
2011 PC-02 19 62 14 5 0 0 0 81 5 42
2011 PC-03 23 56 16 5 0 0 0 79 5 43
2011 PC-04 59 29 6 0 6 0 0 88 6 17
2008 PC 29 49 8 12 1 0 0 78 14 73
2008 PC-02 22 59 3 16 0 0 0 81 16 32
2008 PC-03 42 42 11 5 0 0 0 84 5 19

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 15 40 18 17 8 1 0 56 26 110
2017 PC-02 17 31 33 17 0 3 0 49 17 36
2017 PC-03 14 42 9 21 14 0 0 56 35 43
2017 PC-04 15 45 15 10 15 0 0 60 25 20
2014 PC 10 46 13 19 12 0 0 56 31 105
2014 PC-02 11 42 18 15 15 0 0 52 30 33
2014 PC-03 5 48 10 20 17 0 0 53 37 40
2014 PC-04 21 53 16 5 5 0 0 74 11 19
2011 PC 17 40 17 17 7 1 0 58 24 126
2011 PC-02 17 31 26 17 10 0 0 48 26 42
2011 PC-03 16 42 14 21 5 2 0 60 26 43
2011 PC-04 29 35 18 0 18 0 0 65 18 17

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 21 45 16 11 6 0 0 66 17 110
2017 PC-02 19 47 17 11 6 0 0 66 17 36
2017 PC-03 21 39 12 16 12 0 0 60 28 43
2017 PC-04 15 50 30 5 0 0 0 65 5 20

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 27 51 15 5 2 0 0 78 7 110
2017 PC-02 19 64 11 6 0 0 0 83 6 36
2017 PC-03 23 49 16 9 2 0 0 72 12 43
2017 PC-04 45 30 20 0 5 0 0 75 5 20
2014 PC 22 45 10 13 9 1 0 68 22 105
2014 PC-02 14 48 18 12 6 3 0 63 18 33
2014 PC-03 17 50 0 20 12 0 0 68 32 40
2014 PC-04 42 32 11 5 11 0 0 74 16 19
2011 PC 31 52 9 6 2 1 0 83 8 126
2011 PC-02 19 55 17 7 2 0 0 74 10 42
2011 PC-03 23 53 7 9 5 2 0 79 14 43
2011 PC-04 59 35 6 0 0 0 0 94 0 17
2008 PC 30 55 11 4 0 0 0 85 4 73
2008 PC-02 31 53 6 9 0 0 0 84 9 32
2008 PC-03 26 63 11 0 0 0 0 89 0 19

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 20 46 14 9 10 1 0 67 19 110
2017 PC-02 11 55 17 6 8 3 0 68 14 36
2017 PC-03 19 42 16 14 9 0 0 61 23 43
2017 PC-04 30 35 10 10 15 0 0 65 25 20

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 46 37 13 4 0 0 0 84 4 110
2017 PC-02 36 36 19 8 0 0 0 72 8 36
2017 PC-03 51 37 9 2 0 0 0 88 2 43
2017 PC-04 45 40 15 0 0 0 0 85 0 20
2014 PC 51 36 8 4 2 0 0 87 6 105
2014 PC-02 49 39 3 3 6 0 0 88 9 33
2014 PC-03 50 40 7 2 0 0 0 90 2 40
2014 PC-04 58 32 11 0 0 0 0 89 0 19
2011 PC 53 36 10 2 0 0 0 89 2 125
2011 PC-02 45 45 7 2 0 0 0 90 2 42
2011 PC-03 51 33 16 0 0 0 0 84 0 43
2011 PC-04 65 29 6 0 0 0 0 94 0 17

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 17 51 17 10 4 0 1 69 14 110
2017 PC-02 11 58 19 6 3 0 3 71 9 36
2017 PC-03 16 44 19 14 7 0 0 61 21 43
2017 PC-04 25 50 10 15 0 0 0 75 15 20
2014 PC 12 44 13 20 11 0 0 55 31 105
2014 PC-02 8 51 15 24 3 0 0 58 27 33
2014 PC-03 10 35 17 20 17 0 0 45 37 40
2014 PC-04 26 37 11 11 16 0 0 63 26 19
2011 PC 30 44 14 8 4 0 0 74 12 125
2011 PC-02 24 43 24 10 0 0 0 67 10 42
2011 PC-03 26 44 16 9 5 0 0 70 14 43
2011 PC-04 47 41 0 6 6 0 0 88 12 17

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 19 44 21 10 6 0 0 63 16 110
2017 PC-02 19 48 25 6 3 0 0 67 8 36
2017 PC-03 16 37 23 16 7 0 0 54 23 43
2017 PC-04 20 45 10 10 15 0 0 65 25 20
2014 PC 18 45 13 12 12 0 0 62 25 105
2014 PC-02 16 54 12 15 3 0 0 70 18 33
2014 PC-03 7 48 15 12 17 0 0 55 30 40
2014 PC-04 26 42 5 11 16 0 0 68 26 19

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 16 40 15 17 11 0 0 56 28 110
2017 PC-02 17 47 14 17 6 0 0 64 22 36
2017 PC-03 9 35 16 19 21 0 0 44 39 43
2017 PC-04 20 30 20 25 5 0 0 50 30 20
2014 PC 18 44 16 14 8 0 0 62 22 105
2014 PC-02 22 33 24 15 6 0 0 55 21 33
2014 PC-03 12 50 10 17 10 0 0 63 27 40
2014 PC-04 26 47 11 5 11 0 0 74 16 19
2011 PC 29 48 18 4 2 0 0 77 6 124
2011 PC-02 15 61 22 2 0 0 0 76 2 41
2011 PC-03 28 44 16 9 2 0 0 72 12 43
2011 PC-04 53 29 12 0 6 0 0 82 6 17

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 37 43 8 10 2 0 0 80 12 109
2017 PC-02 33 48 8 6 6 0 0 81 11 36
2017 PC-03 33 46 9 12 0 0 0 79 12 43
2017 PC-04 42 32 5 21 0 0 0 74 21 19
2014 PC 30 42 20 6 2 0 0 72 8 104
2014 PC-02 22 47 28 0 3 0 0 69 3 32
2014 PC-03 40 35 15 7 2 0 0 75 10 40
2014 PC-04 32 47 16 5 0 0 0 79 5 19
2011 PC 37 49 12 1 1 0 0 87 2 126
2011 PC-02 19 62 17 2 0 0 0 81 2 42
2011 PC-03 37 53 9 0 0 0 0 91 0 43
2011 PC-04 59 29 6 0 6 0 0 88 6 17
2008 PC 37 48 10 4 1 0 0 85 5 73
2008 PC-02 31 53 9 6 0 0 0 84 6 32
2008 PC-03 42 37 16 5 0 0 0 79 5 19

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 20 41 15 15 9 0 0 61 24 110
2017 PC-02 33 39 22 3 3 0 0 72 6 36
2017 PC-03 9 49 7 23 12 0 0 58 35 43
2017 PC-04 10 25 20 25 20 0 0 35 45 20
2014 PC 28 34 21 11 6 0 0 62 17 105
2014 PC-02 39 34 18 9 0 0 0 73 9 33
2014 PC-03 15 48 20 5 12 0 0 63 17 40
2014 PC-04 32 16 21 26 5 0 0 47 32 19
2011 PC 16 44 23 13 3 0 0 60 17 126
2011 PC-02 12 45 29 12 2 0 0 57 14 42
2011 PC-03 12 42 26 16 5 0 0 53 21 43
2011 PC-04 24 41 24 12 0 0 0 65 12 17
2008 PC 16 30 30 15 8 0 0 47 23 73
2008 PC-02 19 25 38 9 9 0 0 44 19 32
2008 PC-03 16 26 26 26 5 0 0 42 32 19

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 10 35 29 19 5 0 1 25 45 109
2017 PC-02 3 31 28 30 6 0 3 37 34 36
2017 PC-03 10 38 31 14 7 0 0 21 48 42
2017 PC-04 20 40 35 5 0 0 0 5 60 20
2014 PC 9 32 33 20 5 0 1 25 41 105
2014 PC-02 0 33 24 28 12 0 3 42 34 33
2014 PC-03 12 27 45 15 0 0 0 15 40 40
2014 PC-04 16 37 26 16 5 0 0 21 53 19
2011 PC 6 25 38 24 7 0 0 31 31 126
2011 PC-02 5 24 38 29 5 0 0 33 29 42
2011 PC-03 7 23 49 16 5 0 0 21 30 43
2011 PC-04 6 24 41 18 12 0 0 29 29 17
2008 PC 16 29 32 19 1 3 0 21 46 73
2008 PC-02 9 28 31 28 3 0 0 31 38 32
2008 PC-03 21 21 37 16 0 5 0 17 44 19

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 10 24 32 18 12 3 1 31 35 109
2017 PC-02 6 25 25 25 11 6 3 39 33 36
2017 PC-03 9 23 39 14 14 0 0 28 33 43
2017 PC-04 16 26 42 16 0 0 0 16 42 19
2014 PC 11 29 35 20 5 0 1 25 40 104
2014 PC-02 3 24 36 28 6 0 3 35 28 33
2014 PC-03 12 32 38 15 2 0 0 17 45 40
2014 PC-04 17 39 28 11 6 0 0 17 56 18
2011 PC 2 17 33 34 12 2 2 48 19 126
2011 PC-02 2 14 38 36 7 0 2 44 17 42
2011 PC-03 0 16 37 35 9 0 2 45 17 43
2011 PC-04 0 29 24 35 12 0 0 47 29 17
2008 PC 13 24 33 21 6 4 0 28 38 72
2008 PC-02 19 10 32 26 10 3 0 37 30 31
2008 PC-03 5 26 32 26 5 5 0 33 33 19

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 33 41 18 6 2 0 1 7 74 110
2017 PC-02 20 50 22 3 3 0 3 6 72 36
2017 PC-03 46 35 9 7 2 0 0 9 81 43
2017 PC-04 35 40 15 10 0 0 0 10 75 20
2014 PC 48 27 20 5 1 0 0 6 75 105
2014 PC-02 39 39 19 3 0 0 0 3 78 33
2014 PC-03 55 17 23 5 0 0 0 5 72 40
2014 PC-04 63 26 5 0 5 0 0 5 89 19
2011 PC 21 28 29 14 7 0 1 22 50 126
2011 PC-02 19 29 38 10 5 0 0 14 48 42
2011 PC-03 23 33 26 12 5 0 2 17 57 43
2011 PC-04 24 18 24 24 12 0 0 35 41 17
2008 PC 29 35 25 8 0 3 0 9 66 72
2008 PC-02 29 23 35 10 0 3 0 10 53 31
2008 PC-03 21 47 21 11 0 0 0 11 68 19

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 26 40 15 6 0 1 22 38 110
2017 PC-02 3 31 33 25 6 0 3 31 35 36
2017 PC-03 21 21 40 14 5 0 0 19 42 43
2017 PC-04 15 25 50 5 5 0 0 10 40 20
2014 PC 14 22 31 24 7 1 1 31 37 105
2014 PC-02 9 27 27 22 9 3 3 33 38 33
2014 PC-03 12 17 40 25 5 0 0 30 30 40
2014 PC-04 21 32 32 11 5 0 0 16 53 19
2011 PC 6 22 46 22 5 0 0 26 27 125
2011 PC-02 0 21 52 26 0 0 0 26 21 42
2011 PC-03 7 26 48 14 5 0 0 19 33 42
2011 PC-04 18 12 47 24 0 0 0 24 29 17
2008 PC 8 24 39 25 3 1 0 28 32 72
2008 PC-02 6 19 42 29 3 0 0 32 26 31
2008 PC-03 11 21 42 26 0 0 0 26 32 19

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 26 37 18 11 4 3 1 15 66 110
2017 PC-02 8 36 28 17 3 6 3 21 49 36
2017 PC-03 46 30 14 5 5 0 0 9 77 43
2017 PC-04 30 45 15 10 0 0 0 10 75 20
2014 PC 27 46 15 7 6 0 0 12 72 105
2014 PC-02 15 61 12 0 12 0 0 12 76 33
2014 PC-03 35 47 7 8 2 0 0 10 82 40
2014 PC-04 37 21 32 5 5 0 0 11 58 19
2011 PC 15 28 32 15 10 1 0 25 43 126
2011 PC-02 10 21 45 17 5 2 0 22 32 42
2011 PC-03 21 30 30 9 9 0 0 19 51 43
2011 PC-04 24 24 24 24 6 0 0 29 47 17
2008 PC 29 32 22 14 0 1 1 14 63 72
2008 PC-02 26 29 23 19 0 0 3 20 57 31
2008 PC-03 32 37 32 0 0 0 0 0 68 19

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 7 18 30 33 7 3 2 42 27 110
2017 PC-02 6 17 30 33 3 9 3 41 25 36
2017 PC-03 9 14 30 35 12 0 0 47 23 43
2017 PC-04 10 30 35 20 5 0 0 25 40 20
2014 PC 7 22 30 29 11 1 0 41 29 105
2014 PC-02 0 24 30 30 14 3 0 45 25 33
2014 PC-03 12 20 32 25 10 0 0 35 32 40
2014 PC-04 11 16 16 53 5 0 0 58 26 19
2011 PC 7 24 31 23 11 1 3 35 33 124
2011 PC-02 7 17 24 29 15 2 5 47 26 41
2011 PC-03 5 29 36 24 5 0 2 29 34 42
2011 PC-04 12 41 29 6 12 0 0 18 53 17
2008 PC 21 21 38 14 4 1 1 19 43 72
2008 PC-02 19 13 48 16 3 0 0 19 32 31
2008 PC-03 21 21 42 11 5 0 0 16 42 19

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 37 34 24 5 1 0 0 6 71 109
2017 PC-02 22 36 39 3 0 0 0 3 59 36
2017 PC-03 53 23 16 7 0 0 0 7 77 43
2017 PC-04 47 42 11 0 0 0 0 0 89 19
2014 PC 47 30 18 3 2 0 0 5 78 105
2014 PC-02 42 30 25 3 0 0 0 3 72 33
2014 PC-03 55 27 7 5 5 0 0 10 82 40
2014 PC-04 53 32 16 0 0 0 0 0 84 19
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 76 16 5 0 1 0 3 94 1 110
2017 PC-02 75 19 3 0 3 0 0 94 3 36
2017 PC-03 70 14 9 0 0 0 7 90 0 43
2017 PC-04 95 5 0 0 0 0 0 100 0 20
2014 PC 79 10 6 2 0 0 3 92 2 105
2014 PC-02 79 12 0 0 0 0 9 100 0 33
2014 PC-03 75 15 7 2 0 0 0 90 2 40
2014 PC-04 89 5 5 0 0 0 0 95 0 19
2011 PC 71 11 10 3 1 0 4 86 4 124
2011 PC-02 68 5 17 0 0 0 10 81 0 41
2011 PC-03 74 14 9 2 0 0 0 88 2 43
2011 PC-04 76 0 6 18 0 0 0 76 18 17
2008 PC 70 16 4 0 1 1 7 94 1 73
2008 PC-02 75 16 0 0 3 0 6 97 3 32
2008 PC-03 53 16 11 0 0 5 16 87 0 19

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 17 40 11 14 6 10 2 65 23 110
2017 PC-02 17 47 14 8 0 14 0 74 10 36
2017 PC-03 9 33 12 21 14 7 5 47 39 43
2017 PC-04 25 55 5 10 5 0 0 80 15 20
2014 PC 28 28 15 10 12 2 4 60 24 105
2014 PC-02 22 36 15 6 9 6 6 66 17 33
2014 PC-03 25 25 17 12 17 0 2 51 31 40
2014 PC-04 53 32 5 5 5 0 0 84 11 19

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 46 32 9 8 5 0 0 78 13 110
2017 PC-02 47 39 6 6 3 0 0 86 8 36
2017 PC-03 40 28 14 14 5 0 0 67 19 43
2017 PC-04 40 45 0 5 10 0 0 85 15 20
2014 PC 36 33 10 11 7 3 0 71 18 105
2014 PC-02 34 39 9 12 3 3 0 75 15 33
2014 PC-03 33 30 12 10 12 2 0 64 23 40
2014 PC-04 53 32 5 11 0 0 0 84 11 19

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 44 35 9 7 4 1 0 80 11 109
2017 PC-02 58 28 11 0 0 3 0 89 0 36
2017 PC-03 26 44 9 14 7 0 0 70 21 43
2017 PC-04 42 37 11 5 5 0 0 79 11 19
2014 PC 34 39 7 12 7 1 1 74 19 105
2014 PC-02 37 45 0 3 9 3 3 87 13 33
2014 PC-03 27 32 13 17 10 0 0 60 27 40
2014 PC-04 47 42 0 11 0 0 0 89 11 19
2011 PC 44 39 6 9 2 1 0 83 11 126
2011 PC-02 31 50 7 10 2 0 0 81 12 42
2011 PC-03 42 35 5 12 5 2 0 79 17 43
2011 PC-04 71 24 0 6 0 0 0 94 6 17
2008 PC 32 41 11 12 4 0 0 73 16 73
2008 PC-02 34 41 13 6 6 0 0 75 13 32
2008 PC-03 32 37 5 21 5 0 0 68 26 19

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 31 36 8 13 5 6 1 72 19 110
2017 PC-02 22 47 6 8 3 14 0 80 13 36
2017 PC-03 26 33 14 19 7 0 2 60 26 43
2017 PC-04 55 20 5 10 10 0 0 75 20 20
2014 PC 29 26 10 18 11 6 0 58 31 104
2014 PC-02 16 36 15 21 6 6 0 56 29 33
2014 PC-03 33 18 8 15 18 8 0 56 36 39
2014 PC-04 47 32 0 11 11 0 0 79 21 19
2011 PC 33 34 12 12 6 3 0 69 19 126
2011 PC-02 10 38 17 24 7 5 0 50 33 42
2011 PC-03 33 42 12 2 9 2 0 76 12 43
2011 PC-04 76 12 0 6 6 0 0 88 12 17
2008 PC 21 42 4 14 12 7 0 68 28 73
2008 PC-02 19 44 3 13 16 6 0 67 30 32
2008 PC-03 11 53 5 16 11 5 0 67 28 19

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 8 19 22 20 9 21 1 35 37 110
2017 PC-02 6 17 25 8 6 36 3 36 23 36
2017 PC-03 5 16 21 30 14 14 0 24 51 43
2017 PC-04 10 30 25 20 10 5 0 42 32 20
2014 PC 7 20 19 24 19 10 2 30 48 105
2014 PC-02 3 25 9 27 18 15 3 35 55 33
2014 PC-03 7 7 22 32 22 5 2 16 59 40
2014 PC-04 11 32 26 11 16 5 0 44 28 19

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 49 38 5 6 2 0 0 87 8 109
2017 PC-02 56 33 6 3 3 0 0 89 6 36
2017 PC-03 42 39 5 14 0 0 0 81 14 43
2017 PC-04 37 58 0 0 5 0 0 95 5 19
2014 PC 36 44 6 10 3 1 0 81 13 105
2014 PC-02 40 51 0 6 0 3 0 94 6 33
2014 PC-03 37 33 10 12 7 0 0 70 20 40
2014 PC-04 42 47 0 11 0 0 0 89 11 19
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 25 48 11 6 8 1 0 74 15 110
2017 PC-02 25 42 22 6 3 3 0 69 9 36
2017 PC-03 21 51 7 5 16 0 0 72 21 43
2017 PC-04 25 55 5 10 5 0 0 80 15 20
2014 PC 28 44 10 8 9 0 1 72 17 105
2014 PC-02 28 45 15 9 3 0 0 73 12 33
2014 PC-03 23 45 7 7 17 0 0 68 25 40
2014 PC-04 32 32 16 11 5 0 5 67 17 19
2011 PC 30 36 20 10 4 0 0 66 14 126
2011 PC-02 31 31 21 14 2 0 0 62 17 42
2011 PC-03 23 42 21 14 0 0 0 65 14 43
2011 PC-04 35 35 18 0 12 0 0 71 12 17
2008 PC 19 40 13 21 6 0 1 61 27 72
2008 PC-02 25 41 13 16 6 0 0 66 22 32
2008 PC-03 11 42 11 32 5 0 0 53 37 19

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 36 38 9 9 5 2 1 77 14 110
2017 PC-02 39 33 17 6 3 3 0 74 9 36
2017 PC-03 28 42 5 14 9 0 2 71 24 43
2017 PC-04 45 30 10 10 0 5 0 79 11 20
2014 PC 37 40 9 9 5 0 1 78 13 105
2014 PC-02 37 48 6 9 0 0 0 85 9 33
2014 PC-03 30 38 12 7 12 0 0 68 20 40
2014 PC-04 42 32 11 11 0 0 5 78 11 19
2011 PC 39 37 12 7 5 1 0 76 12 126
2011 PC-02 33 38 14 10 2 2 0 73 12 42
2011 PC-03 37 37 14 9 2 0 0 74 12 43
2011 PC-04 41 35 12 0 12 0 0 76 12 17
2008 PC 29 32 18 13 6 3 0 63 19 72
2008 PC-02 28 28 19 13 9 3 0 58 23 32
2008 PC-03 21 53 16 5 5 0 0 74 11 19

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 38 40 11 6 4 1 0 79 10 110
2017 PC-02 44 45 6 6 0 0 0 89 6 36
2017 PC-03 30 33 19 12 7 0 0 63 19 43
2017 PC-04 40 40 10 0 5 5 0 84 5 20
2014 PC 35 44 7 9 6 0 0 78 15 105
2014 PC-02 40 42 3 12 3 0 0 82 15 33
2014 PC-03 18 50 10 12 10 0 0 68 22 40
2014 PC-04 53 37 0 5 5 0 0 89 11 19
2011 PC 39 38 9 8 6 0 0 77 14 126
2011 PC-02 33 40 10 10 7 0 0 74 17 42
2011 PC-03 35 40 14 9 2 0 0 74 12 43
2011 PC-04 53 29 6 0 12 0 0 82 12 17
2008 PC 31 35 10 18 7 0 0 65 25 72
2008 PC-02 28 38 6 22 6 0 0 66 28 32
2008 PC-03 32 32 16 16 5 0 0 63 21 19

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 83 9 4 1 0 0 4 95 1 110
2017 PC-02 86 6 3 3 0 0 3 94 3 36
2017 PC-03 79 9 7 0 0 0 5 93 0 43
2017 PC-04 90 5 0 0 0 0 5 100 0 20
2014 PC 80 9 8 1 1 0 2 90 2 105
2014 PC-02 73 18 3 0 0 0 6 97 0 33
2014 PC-03 80 7 10 2 0 0 0 88 2 40
2014 PC-04 89 0 5 0 5 0 0 89 5 19
2011 PC 82 7 3 2 1 1 5 94 3 125
2011 PC-02 76 7 5 0 0 2 10 95 0 42
2011 PC-03 86 5 5 2 0 0 2 93 2 42
2011 PC-04 88 6 0 6 0 0 0 94 6 17
2008 PC 79 8 1 1 0 0 10 97 2 73
2008 PC-02 75 13 0 3 0 0 9 97 3 32
2008 PC-03 63 11 5 0 0 0 21 93 0 19

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 71 24 3 2 1 0 0 95 3 110
2017 PC-02 72 19 3 3 3 0 0 92 6 36
2017 PC-03 63 30 5 2 0 0 0 93 2 43
2017 PC-04 85 15 0 0 0 0 0 100 0 20
2014 PC 63 25 3 6 3 0 1 89 9 105
2014 PC-02 61 27 9 3 0 0 0 88 3 33
2014 PC-03 58 25 0 10 7 0 0 83 17 40
2014 PC-04 74 21 0 5 0 0 0 95 5 19
2011 PC 46 34 6 6 4 2 2 83 11 125
2011 PC-02 43 38 5 7 5 0 2 83 12 42
2011 PC-03 44 35 12 5 5 0 0 79 9 43
2011 PC-04 65 18 6 6 6 0 0 82 12 17

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 55 30 5 6 2 1 0 86 8 110
2017 PC-02 55 34 3 6 0 3 0 91 6 36
2017 PC-03 47 30 9 9 5 0 0 77 14 43
2017 PC-04 70 20 5 5 0 0 0 90 5 20

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 58 31 5 2 4 0 0 89 5 110
2017 PC-02 55 36 6 3 0 0 0 92 3 36
2017 PC-03 54 30 7 2 7 0 0 84 9 43
2017 PC-04 60 30 5 0 5 0 0 90 5 20

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 42 34 8 9 7 0 0 75 16 110
2017 PC-02 33 41 9 11 6 0 0 75 17 36
2017 PC-03 37 33 5 14 12 0 0 70 26 43
2017 PC-04 60 20 15 0 5 0 0 80 5 20
2014 PC 48 32 7 8 6 0 0 80 13 105
2014 PC-02 43 42 3 9 3 0 0 85 12 33
2014 PC-03 45 22 10 10 12 0 0 68 22 40
2014 PC-04 58 32 5 5 0 0 0 89 5 19
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 7 55 14 14 7 0 3 64 21 29
2017 PC-04 0 63 13 13 6 0 6 67 20 16
2014 PC 13 45 10 13 3 3 13 69 19 31
2014 PC-03 0 50 8 8 8 8 17 67 22 12
2014 PC-04 21 36 14 14 0 0 14 67 17 14

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 26 39 15 7 5 9 0 71 13 110
2017 PC-02 31 36 11 6 0 17 0 80 7 36
2017 PC-03 19 35 23 9 7 7 0 58 17 43
2017 PC-04 20 55 5 10 5 5 0 79 16 20
2014 PC 20 39 21 6 5 10 0 65 12 105
2014 PC-02 19 42 18 6 0 15 0 72 7 33
2014 PC-03 10 47 20 5 7 10 0 64 14 40
2014 PC-04 37 32 26 0 5 0 0 68 5 19
2011 PC 24 40 21 5 4 7 0 68 9 126
2011 PC-02 19 31 31 7 2 10 0 55 11 42
2011 PC-03 21 42 19 2 7 9 0 69 10 43
2011 PC-04 29 35 29 6 0 0 0 65 6 17

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 15 38 20 16 9 3 0 54 26 109
2017 PC-02 17 36 22 14 3 9 0 57 18 36
2017 PC-03 12 26 26 26 12 0 0 37 37 43
2017 PC-04 16 53 11 5 16 0 0 68 21 19
2014 PC 11 32 28 18 9 3 0 45 27 105
2014 PC-02 12 24 36 16 6 6 0 38 24 33
2014 PC-03 7 45 23 15 10 0 0 52 25 40
2014 PC-04 21 26 26 16 11 0 0 47 26 19
2011 PC 14 44 19 14 5 3 0 61 20 126
2011 PC-02 5 45 17 24 7 2 0 51 32 42
2011 PC-03 16 33 26 14 5 7 0 53 20 43
2011 PC-04 18 53 18 6 6 0 0 71 12 17
2008 PC 14 34 23 14 11 4 0 50 26 73
2008 PC-02 16 47 16 16 0 6 0 67 17 32
2008 PC-03 16 26 32 5 21 0 0 42 26 19

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 7 34 32 11 13 4 0 42 24 110
2017 PC-02 11 41 31 6 6 6 0 56 12 36
2017 PC-03 5 16 37 21 19 2 0 22 40 43
2017 PC-04 5 45 25 5 15 5 0 53 21 20
2014 PC 6 31 21 25 11 6 0 39 39 104
2014 PC-02 3 31 28 20 9 9 0 37 32 32
2014 PC-03 5 32 18 27 15 2 0 38 44 40
2014 PC-04 16 32 16 32 5 0 0 47 37 19
2011 PC 6 46 26 14 4 4 1 54 19 123
2011 PC-02 3 43 23 23 5 5 0 47 29 40
2011 PC-03 0 44 30 12 7 7 0 48 20 43
2011 PC-04 13 44 31 6 0 0 6 60 7 16
2008 PC 4 23 18 33 10 12 0 31 48 73
2008 PC-02 3 34 22 31 0 9 0 41 34 32
2008 PC-03 5 11 5 42 16 21 0 20 73 19

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 11 38 24 14 10 4 0 51 25 110
2017 PC-02 8 47 22 11 6 6 0 59 18 36
2017 PC-03 7 28 23 23 14 5 0 37 39 43
2017 PC-04 15 40 30 5 10 0 0 55 15 20
2014 PC 9 28 13 25 13 10 0 42 43 105
2014 PC-02 9 18 21 28 12 12 0 30 46 33
2014 PC-03 5 33 10 25 12 15 0 44 44 40
2014 PC-04 21 42 5 21 11 0 0 63 32 19
2011 PC 11 39 26 11 6 7 0 54 18 124
2011 PC-02 5 34 24 17 7 12 0 44 28 41
2011 PC-03 2 37 33 9 9 9 0 44 21 43
2011 PC-04 38 19 31 13 0 0 0 56 13 16
2008 PC 5 30 12 25 12 15 0 42 44 73
2008 PC-02 6 41 16 16 9 13 0 54 29 32
2008 PC-03 0 16 11 32 21 21 0 20 67 19

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 8 39 24 19 8 1 0 48 28 110
2017 PC-02 6 42 30 20 0 3 0 49 20 36
2017 PC-03 9 26 21 28 16 0 0 35 44 43
2017 PC-04 10 55 20 5 10 0 0 65 15 20
2014 PC 8 29 25 20 16 2 0 38 37 105
2014 PC-02 6 18 34 18 18 6 0 25 38 33
2014 PC-03 7 27 23 27 15 0 0 35 42 40
2014 PC-04 16 47 11 11 16 0 0 63 26 19
2011 PC 11 39 25 16 7 2 0 51 24 124
2011 PC-02 10 39 22 17 12 0 0 49 29 41
2011 PC-03 2 40 33 14 9 2 0 43 24 43
2011 PC-04 31 25 25 19 0 0 0 56 19 16
2008 PC 7 33 16 32 8 4 0 41 41 73
2008 PC-02 9 34 25 25 6 0 0 44 31 32
2008 PC-03 5 26 21 32 11 5 0 33 44 19
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 13 51 14 18 3 2 0 65 21 110
2017 PC-02 14 53 14 19 0 0 0 67 19 36
2017 PC-03 12 42 12 26 5 5 0 56 32 43
2017 PC-04 10 65 10 10 5 0 0 75 15 20
2014 PC 20 43 17 15 4 1 0 64 19 105
2014 PC-02 9 55 24 9 0 3 0 66 9 33
2014 PC-03 15 37 18 22 7 0 0 52 30 40
2014 PC-04 42 42 5 5 5 0 0 84 11 19
2011 PC 23 51 18 6 2 0 0 74 8 126
2011 PC-02 12 50 26 10 2 0 0 62 12 42
2011 PC-03 21 47 23 7 2 0 0 67 9 43
2011 PC-04 24 59 12 6 0 0 0 82 6 17

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 37 52 6 3 0 2 0 91 3 110
2017 PC-02 34 53 6 3 0 6 0 91 3 36
2017 PC-03 33 53 9 5 0 0 0 86 5 43
2017 PC-04 45 50 5 0 0 0 0 95 0 20
2014 PC 38 44 10 3 2 3 0 84 5 105
2014 PC-02 30 49 15 3 0 3 0 82 3 33
2014 PC-03 28 47 12 5 2 5 0 79 8 40
2014 PC-04 58 32 5 0 5 0 0 89 5 19
2011 PC 45 38 13 2 1 2 0 85 2 126
2011 PC-02 40 45 12 0 0 2 0 88 0 42
2011 PC-03 35 40 16 5 2 2 0 76 7 43
2011 PC-04 59 24 18 0 0 0 0 82 0 17

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 27 49 12 9 3 0 0 76 12 110
2017 PC-02 25 53 11 11 0 0 0 78 11 36
2017 PC-03 19 54 14 9 5 0 0 72 14 43
2017 PC-04 35 40 15 5 5 0 0 75 10 20
2014 PC 36 45 6 8 2 3 0 84 10 105
2014 PC-02 22 54 9 9 0 6 0 81 10 33
2014 PC-03 27 57 2 8 2 2 0 87 10 40
2014 PC-04 53 32 11 5 0 0 0 84 5 19
2011 PC 35 40 11 9 3 2 0 77 12 126
2011 PC-02 26 48 21 2 2 0 0 74 5 42
2011 PC-03 33 44 5 12 7 0 0 77 19 43
2011 PC-04 47 29 12 6 0 6 0 81 6 17
2008 PC 41 42 7 4 1 3 1 87 6 73
2008 PC-02 44 41 6 3 3 3 0 87 6 32
2008 PC-03 53 26 16 0 0 5 0 83 0 19

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 15 52 15 14 3 1 0 68 16 110
2017 PC-02 14 59 11 8 6 3 0 74 14 36
2017 PC-03 14 44 19 23 0 0 0 58 23 43
2017 PC-04 15 55 20 5 5 0 0 70 10 20
2014 PC 26 44 14 7 3 6 0 75 10 105
2014 PC-02 17 51 18 9 0 6 0 71 10 33
2014 PC-03 15 57 10 5 5 7 0 78 11 40
2014 PC-04 53 32 11 5 0 0 0 84 5 19
2011 PC 23 40 19 10 4 3 2 66 14 126
2011 PC-02 21 45 19 10 2 0 2 68 12 42
2011 PC-03 21 28 28 12 2 9 0 54 15 43
2011 PC-04 29 41 12 6 6 0 6 75 13 17

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 29 25 16 10 7 0 44 28 110
2017 PC-02 11 31 25 14 8 11 0 47 25 36
2017 PC-03 12 28 21 23 12 5 0 42 37 43
2017 PC-04 5 35 35 15 5 5 0 42 21 20
2014 PC 12 26 13 20 13 13 2 45 39 105
2014 PC-02 3 25 15 24 12 21 0 36 45 33
2014 PC-03 5 27 17 22 12 13 2 38 41 40
2014 PC-04 42 21 11 11 11 0 5 67 22 19
2011 PC 12 29 15 18 12 13 1 48 35 126
2011 PC-02 10 21 14 26 10 19 0 38 44 42
2011 PC-03 12 28 21 14 12 12 2 46 30 43
2011 PC-04 24 29 0 24 18 6 0 56 44 17

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 64 15 10 3 2 0 6 85 5 110
2017 PC-02 67 14 11 0 3 0 6 85 3 36
2017 PC-03 65 14 12 2 0 0 7 85 2 43
2017 PC-04 60 20 0 10 5 0 5 84 16 20
2014 PC 57 20 11 6 1 2 4 81 7 105
2014 PC-02 51 27 14 0 0 3 6 85 0 33
2014 PC-03 55 27 10 5 0 2 0 85 5 40
2014 PC-04 74 0 11 11 5 0 0 74 16 19

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 69 14 8 2 1 3 4 88 3 110
2017 PC-02 69 8 8 6 3 3 3 82 9 36
2017 PC-03 67 12 14 0 0 2 5 85 0 43
2017 PC-04 75 15 0 0 0 5 5 100 0 20
2014 PC 61 16 9 3 2 4 6 84 5 105
2014 PC-02 60 22 6 6 0 3 3 87 6 33
2014 PC-03 60 17 17 0 0 5 0 82 0 40
2014 PC-04 63 11 5 5 11 5 0 78 17 19
2011 PC 78 12 6 2 1 0 0 90 3 124
2011 PC-02 76 14 7 0 2 0 0 90 2 42
2011 PC-03 79 10 10 2 0 0 0 88 2 42
2011 PC-04 75 13 6 6 0 0 0 88 6 16
2008 PC 73 15 11 0 0 1 0 89 0 73
2008 PC-02 69 19 9 0 0 3 0 90 0 32
2008 PC-03 63 21 16 0 0 0 0 84 0 19

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 36 15 23 11 3 0 50 35 110
2017 PC-02 8 30 25 22 6 9 0 42 30 36
2017 PC-03 14 30 14 28 14 0 0 44 42 43
2017 PC-04 15 35 10 20 20 0 0 50 40 20
2014 PC 2 22 10 34 30 2 0 24 65 105
2014 PC-02 0 12 12 46 27 3 0 12 75 33
2014 PC-03 0 27 8 30 35 0 0 27 65 40
2014 PC-04 11 21 16 26 26 0 0 32 53 19
2011 PC 22 49 14 9 6 1 0 71 15 125
2011 PC-02 12 52 17 14 2 2 0 66 17 42
2011 PC-03 19 48 17 10 7 0 0 67 17 42
2011 PC-04 35 35 12 6 12 0 0 71 18 17
2008 PC 15 37 18 19 8 3 0 54 28 73
2008 PC-02 22 38 13 19 6 3 0 61 26 32
2008 PC-03 11 42 26 11 11 0 0 53 21 19

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 8 39 15 19 16 2 0 49 36 109
2017 PC-02 3 42 14 25 11 6 0 47 38 36
2017 PC-03 9 33 12 23 23 0 0 42 46 43
2017 PC-04 11 37 26 11 16 0 0 47 26 19
2014 PC 12 21 11 26 27 2 0 34 54 105
2014 PC-02 3 22 15 33 27 0 0 25 60 33
2014 PC-03 13 20 12 22 27 5 0 34 53 40
2014 PC-04 37 21 0 26 16 0 0 58 42 19
2011 PC 17 33 13 21 14 2 0 51 36 126
2011 PC-02 5 31 7 40 17 0 0 36 57 42
2011 PC-03 21 33 16 12 14 5 0 56 27 43
2011 PC-04 24 18 29 12 18 0 0 41 29 17
2008 PC 11 36 4 26 19 3 1 49 46 70
2008 PC-02 13 29 6 29 16 6 0 45 48 31
2008 PC-03 6 47 0 24 24 0 0 53 47 17

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 7 46 25 15 4 3 0 55 19 110
2017 PC-02 6 47 36 8 0 3 0 54 9 36
2017 PC-03 7 40 21 23 5 5 0 49 29 43
2017 PC-04 5 55 15 15 10 0 0 60 25 20

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 35 45 14 4 0 3 0 82 4 110
2017 PC-02 36 45 11 3 0 6 0 85 3 36
2017 PC-03 35 42 16 5 0 2 0 79 5 43
2017 PC-04 35 50 10 5 0 0 0 85 5 20
2014 PC 28 41 20 2 2 7 0 75 4 105
2014 PC-02 18 43 18 3 3 15 0 72 7 33
2014 PC-03 27 45 20 3 2 2 0 74 5 40
2014 PC-04 42 53 5 0 0 0 0 95 0 19

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 39 49 4 5 1 2 0 90 6 110
2017 PC-02 34 61 3 0 0 3 0 97 0 36
2017 PC-03 42 37 5 12 2 2 0 81 14 43
2017 PC-04 40 55 0 5 0 0 0 95 5 20
2014 PC 36 37 15 4 6 2 0 75 10 105
2014 PC-02 28 54 6 0 6 6 0 87 6 33
2014 PC-03 32 35 20 5 7 0 0 67 12 40
2014 PC-04 53 32 5 5 5 0 0 84 11 19
2011 PC 35 46 9 6 2 2 0 83 7 124
2011 PC-02 24 56 5 10 0 5 0 85 10 41
2011 PC-03 28 58 7 2 5 0 0 86 7 43
2011 PC-04 63 19 13 6 0 0 0 81 6 16

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 48 37 10 2 3 0 0 85 5 110
2017 PC-02 53 39 6 0 3 0 0 92 3 36
2017 PC-03 47 35 12 5 2 0 0 81 7 43
2017 PC-04 35 45 15 0 5 0 0 80 5 20
2014 PC 34 47 9 8 2 0 0 81 9 105
2014 PC-02 28 57 9 6 0 0 0 85 6 33
2014 PC-03 35 42 12 7 2 0 0 78 10 40
2014 PC-04 47 42 0 5 5 0 0 89 11 19
2011 PC 42 46 6 4 2 1 0 89 6 124
2011 PC-02 34 51 7 7 0 0 0 85 7 41
2011 PC-03 37 51 2 2 5 2 0 90 7 43
2011 PC-04 63 19 13 6 0 0 0 81 6 16
2008 PC 33 52 10 3 3 0 0 85 5 73
2008 PC-02 34 56 9 0 0 0 0 91 0 32
2008 PC-03 26 42 16 11 5 0 0 68 16 19

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 28 41 15 8 6 1 0 70 15 110
2017 PC-02 25 53 8 8 6 0 0 78 14 36
2017 PC-03 26 37 16 12 7 2 0 64 19 43
2017 PC-04 30 35 25 0 10 0 0 65 10 20
2014 PC 20 35 22 17 6 0 0 55 23 105
2014 PC-02 14 48 27 9 3 0 0 61 12 33
2014 PC-03 20 30 20 20 10 0 0 50 30 40
2014 PC-04 32 26 16 26 0 0 0 58 26 19
2011 PC 25 46 20 7 2 0 0 71 10 126
2011 PC-02 14 45 33 5 2 0 0 60 7 42
2011 PC-03 14 56 19 7 5 0 0 70 12 43
2011 PC-04 53 24 12 12 0 0 0 76 12 17

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 24 47 13 11 5 1 0 72 16 110
2017 PC-02 14 61 14 6 6 0 0 75 11 36
2017 PC-03 23 42 16 12 5 2 0 67 17 43
2017 PC-04 30 35 10 20 5 0 0 65 25 20
2014 PC 20 39 21 12 8 0 0 59 20 105
2014 PC-02 19 48 27 3 3 0 0 67 6 33
2014 PC-03 17 40 12 17 12 0 0 58 30 40
2014 PC-04 26 32 26 11 5 0 0 58 16 19
2011 PC 26 47 18 6 3 0 0 73 10 125
2011 PC-02 17 46 27 7 2 0 0 63 10 41
2011 PC-03 19 53 19 5 5 0 0 72 9 43
2011 PC-04 47 35 6 6 6 0 0 82 12 17
2008 PC 15 56 15 10 3 1 0 72 13 72
2008 PC-02 13 69 16 3 0 0 0 81 3 32
2008 PC-03 11 44 11 22 6 6 0 59 29 18

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 24 35 15 12 9 5 0 62 22 110
2017 PC-02 11 44 17 14 8 6 0 59 23 36
2017 PC-03 28 35 9 14 9 5 0 66 24 43
2017 PC-04 35 20 15 10 15 5 0 58 26 20
2014 PC 20 27 21 14 13 5 0 49 29 105
2014 PC-02 25 30 18 12 12 3 0 57 25 33
2014 PC-03 17 27 17 15 12 10 0 50 31 40
2014 PC-04 26 26 26 21 0 0 0 53 21 19
2011 PC 25 25 23 15 6 6 0 53 23 126
2011 PC-02 7 36 29 21 7 0 0 43 29 42
2011 PC-03 21 21 26 16 5 12 0 47 24 43
2011 PC-04 59 12 18 0 12 0 0 71 12 17
2008 PC 19 23 19 25 11 3 0 44 37 73
2008 PC-02 16 19 25 25 13 3 0 35 39 32
2008 PC-03 16 32 5 32 16 0 0 47 47 19
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PC 21 39 40 110
2017 PC-02 28 33 39 36
2017 PC-03 19 42 40 43
2017 PC-04 20 45 35 20
2014 PC 26 37 37 105
2014 PC-02 21 37 42 33
2014 PC-03 33 32 35 40
2014 PC-04 11 63 26 19
2011 PC 26 31 43 126
2011 PC-02 29 17 55 42
2011 PC-03 23 35 42 43
2011 PC-04 18 59 24 17

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PC 17 9 56 4 5 9 23
2017 PC-02 0 10 59 0 11 20 10
2014 PC 11 26 41 15 9999 7 27
2014 PC-03 16 31 46 8 9999 0 13
2011 PC 13 13 53 9 9999 13 32
2011 PC-02 8 8 75 0 9999 8 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PC 8 92 110
2014 PC 13 87 105
2014 PC-03 15 85 40

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 10 23 20 3 4 31 10 55 11 110
2017 PC-02 6 28 17 0 0 36 14 67 0 36
2017 PC-03 12 16 21 5 7 30 9 46 19 43
2017 PC-04 15 25 25 0 5 25 5 57 7 20
2014 PC 9 17 23 6 7 32 8 42 20 105
2014 PC-02 0 21 27 6 3 37 6 37 16 33
2014 PC-03 2 20 15 5 7 38 12 45 25 40
2014 PC-04 32 11 42 5 0 11 0 47 6 19

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 25 41 12 8 1 10 3 76 10 110
2017 PC-02 22 50 11 3 0 11 3 84 3 36
2017 PC-03 21 35 9 16 2 12 5 67 22 43
2017 PC-04 40 35 15 5 0 5 0 79 5 20
2014 PC 15 36 22 4 4 18 1 64 9 105
2014 PC-02 12 49 15 3 0 21 0 77 4 33
2014 PC-03 7 30 25 5 7 22 2 50 17 40
2014 PC-04 37 37 26 0 0 0 0 74 0 19
2011 PC 26 42 13 5 1 13 0 79 6 126
2011 PC-02 17 38 17 7 0 21 0 70 9 42
2011 PC-03 21 49 16 2 2 9 0 77 5 43
2011 PC-04 35 47 6 6 0 6 0 88 6 17
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 21 55 11 11 1 1 0 77 12 110
2017 PC-02 17 55 11 17 0 0 0 72 17 36
2017 PC-03 14 54 16 12 2 2 0 69 14 43
2017 PC-04 35 65 0 0 0 0 0 100 0 20
2014 PC 23 55 10 11 0 1 1 80 11 104
2014 PC-02 12 52 12 18 0 3 3 68 19 33
2014 PC-03 13 64 13 10 0 0 0 77 10 39
2014 PC-04 47 53 0 0 0 0 0 100 0 19
2011 PC 15 52 13 14 4 1 1 68 19 126
2011 PC-02 12 40 19 26 2 0 0 52 29 42
2011 PC-03 9 56 19 7 7 2 0 67 14 43
2011 PC-04 29 65 0 6 0 0 0 94 6 17
2008 PC 15 55 10 15 3 1 1 72 18 73
2008 PC-02 16 41 9 28 6 0 0 56 34 32
2008 PC-03 5 79 11 5 0 0 0 84 5 19

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 7 32 23 7 3 26 2 54 14 110
2017 PC-02 8 28 11 11 3 33 6 59 23 36
2017 PC-03 5 28 30 7 2 28 0 45 13 43
2017 PC-04 10 55 15 0 5 15 0 76 6 20
2014 PC 7 20 26 6 2 28 12 45 13 105
2014 PC-02 3 31 24 3 3 27 9 54 9 33
2014 PC-03 0 17 22 7 2 38 12 35 20 40
2014 PC-04 32 16 37 0 0 11 5 56 0 19
2011 PC 5 27 22 11 4 27 4 46 22 126
2011 PC-02 5 26 26 7 0 33 2 48 11 42
2011 PC-03 5 23 19 12 9 28 5 41 31 43
2011 PC-04 12 29 29 12 0 12 6 50 14 17

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 39 42 6 3 0 10 0 90 3 110
2017 PC-02 30 45 6 0 0 19 0 93 0 36
2017 PC-03 35 46 2 7 0 9 0 90 8 43
2017 PC-04 50 30 20 0 0 0 0 80 0 20
2014 PC 35 41 9 2 1 11 1 86 3 105
2014 PC-02 37 39 9 3 0 9 3 86 3 33
2014 PC-03 17 50 10 2 2 18 0 82 6 40
2014 PC-04 47 42 11 0 0 0 0 89 0 19
2011 PC 33 37 17 2 1 8 1 77 3 126
2011 PC-02 17 43 26 2 0 12 0 68 3 42
2011 PC-03 40 37 14 2 0 7 0 83 3 43
2011 PC-04 35 41 12 0 6 6 0 81 6 17
2008 PC 22 47 7 4 0 19 1 86 5 73
2008 PC-02 25 38 3 0 0 34 0 95 0 32
2008 PC-03 16 58 5 5 0 16 0 88 6 19

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 38 35 7 3 2 16 0 87 5 108
2017 PC-02 31 33 8 3 0 25 0 85 4 36
2017 PC-03 35 35 7 2 5 16 0 83 8 43
2017 PC-04 56 33 6 6 0 0 0 89 6 18
2014 PC 25 41 15 4 2 12 1 76 7 105
2014 PC-02 22 42 18 3 0 12 3 75 4 33
2014 PC-03 10 45 15 5 5 20 0 69 13 40
2014 PC-04 47 42 11 0 0 0 0 89 0 19
2011 PC 25 35 20 2 2 13 2 71 6 126
2011 PC-02 12 29 33 5 0 21 0 52 6 42
2011 PC-03 21 42 14 0 5 16 2 77 6 43
2011 PC-04 29 53 0 6 6 6 0 88 13 17
2008 PC 26 36 14 3 3 18 1 76 7 73
2008 PC-02 22 41 13 0 0 25 0 83 0 32
2008 PC-03 32 26 21 0 5 16 0 69 6 19
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PC 5 95 110
2017 PC-02 0 100 36
2014 PC 5 95 105

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 9 23 15 2 2 42 8 64 7 110
2017 PC-02 8 20 11 0 0 47 14 72 0 36
2017 PC-03 7 21 16 0 5 42 9 57 10 43
2017 PC-04 10 35 20 5 0 30 0 64 7 20
2014 PC 6 14 23 1 2 41 13 44 6 105
2014 PC-02 3 12 21 0 6 43 15 36 14 33
2014 PC-03 0 15 22 0 0 50 12 40 0 40
2014 PC-04 21 21 32 5 0 16 5 53 7 19

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 29 45 6 4 2 12 2 86 6 109
2017 PC-02 34 42 8 0 0 14 3 90 0 36
2017 PC-03 21 46 7 5 5 14 2 81 11 43
2017 PC-04 35 45 5 5 0 10 0 89 6 20
2014 PC 19 27 17 4 2 28 4 67 8 105
2014 PC-02 18 37 6 3 6 24 6 79 13 33
2014 PC-03 10 25 20 5 0 40 0 58 8 40
2014 PC-04 42 26 16 5 0 5 5 76 6 19
2011 PC 33 39 15 2 1 10 1 80 3 126
2011 PC-02 21 36 14 5 0 21 2 75 6 42
2011 PC-03 30 47 14 0 2 7 0 83 3 43
2011 PC-04 35 47 12 0 0 6 0 88 0 17
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 24 34 10 20 0 1 36 30 110
2017 PC-02 14 28 33 3 22 0 0 41 25 36
2017 PC-03 9 30 35 9 16 0 0 39 26 43
2017 PC-04 10 5 35 30 20 0 0 15 50 20

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 5 16 26 23 30 0 0 21 53 110
2017 PC-02 3 28 31 17 22 0 0 30 39 36
2017 PC-03 5 9 16 28 42 0 0 14 70 43
2017 PC-04 0 15 20 30 35 0 0 15 65 20

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 10 28 28 19 15 0 0 38 34 110
2017 PC-02 11 33 28 19 8 0 0 44 28 36
2017 PC-03 9 23 30 14 23 0 0 33 37 43
2017 PC-04 5 30 30 25 10 0 0 35 35 20

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 5 19 28 23 24 0 0 25 47 110
2017 PC-02 3 25 39 17 17 0 0 28 33 36
2017 PC-03 5 14 23 21 37 0 0 19 58 43
2017 PC-04 10 15 15 40 20 0 0 25 60 20

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 21 34 22 10 7 0 6 58 18 110
2017 PC-02 28 44 17 6 3 0 3 74 9 36
2017 PC-03 16 23 23 12 12 0 14 46 27 43
2017 PC-04 5 40 25 20 10 0 0 45 30 20

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 16 32 21 14 17 0 0 48 31 109
2017 PC-02 17 36 31 6 11 0 0 52 17 36
2017 PC-03 12 28 19 19 23 0 0 40 42 43
2017 PC-04 11 42 11 16 21 0 0 53 37 19

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 14 40 28 8 8 2 0 55 17 109
2017 PC-02 14 40 29 9 6 3 0 56 15 35
2017 PC-03 14 35 35 9 5 2 0 50 14 43
2017 PC-04 5 50 15 10 20 0 0 55 30 20

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 14 35 24 18 9 1 0 49 28 110
2017 PC-02 17 41 20 14 6 3 0 60 20 36
2017 PC-03 14 37 23 16 9 0 0 51 26 43
2017 PC-04 10 20 30 30 10 0 0 30 40 20

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 20 41 19 12 8 0 0 61 20 110
2017 PC-02 17 47 20 11 6 0 0 64 17 36
2017 PC-03 21 42 12 14 12 0 0 63 26 43
2017 PC-04 20 40 30 10 0 0 0 60 10 20

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 14 24 26 20 16 0 1 38 36 110
2017 PC-02 17 33 30 11 9 0 0 50 20 36
2017 PC-03 12 19 26 26 16 0 2 31 43 43
2017 PC-04 10 15 25 25 25 0 0 25 50 20

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 37 27 22 9 5 0 0 63 15 109
2017 PC-02 25 31 31 6 8 0 0 56 14 36
2017 PC-03 41 29 17 12 2 0 0 69 14 42
2017 PC-04 50 20 15 5 10 0 0 70 15 20

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 76 12 5 2 4 1 0 89 5 110
2017 PC-02 83 8 3 0 3 3 0 94 3 36
2017 PC-03 77 12 7 2 2 0 0 88 5 43
2017 PC-04 70 15 5 5 5 0 0 85 10 20

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 63 25 5 2 5 0 0 87 7 110
2017 PC-02 64 25 6 0 6 0 0 89 6 36
2017 PC-03 65 23 5 5 2 0 0 88 7 43
2017 PC-04 55 25 10 0 10 0 0 80 10 20

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 59 23 9 3 6 0 0 82 9 110
2017 PC-02 72 17 8 0 3 0 0 89 3 36
2017 PC-03 47 28 12 2 12 0 0 74 14 43
2017 PC-04 65 20 5 10 0 0 0 85 10 20

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 53 13 8 1 4 0 22 84 6 110
2017 PC-02 70 14 0 0 3 0 14 97 3 36
2017 PC-03 49 7 5 2 0 0 37 89 4 43
2017 PC-04 45 20 25 0 10 0 0 65 10 20

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 55 27 11 3 4 0 1 83 6 110
2017 PC-02 61 28 6 0 6 0 0 89 6 36
2017 PC-03 51 28 14 2 2 0 2 81 5 43
2017 PC-04 55 25 10 10 0 0 0 80 10 20

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 67 18 5 3 3 1 4 89 6 109
2017 PC-02 57 29 6 6 3 0 0 86 9 35
2017 PC-03 67 14 2 0 5 2 9 92 5 43
2017 PC-04 95 0 5 0 0 0 0 95 0 20

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 43 25 20 7 5 0 1 68 12 110
2017 PC-02 41 22 22 9 6 0 0 64 14 36
2017 PC-03 40 21 23 7 7 0 2 62 14 43
2017 PC-04 55 25 15 5 0 0 0 80 5 20

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 2 17 49 21 11 0 0 19 32 110
2017 PC-02 0 22 53 19 6 0 0 22 25 36
2017 PC-03 5 12 39 26 19 0 0 16 44 43
2017 PC-04 0 5 70 15 10 0 0 5 25 20

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 22 48 15 4 0 0 18 34 110
2017 PC-02 6 23 52 17 3 0 0 19 28 36
2017 PC-03 21 21 42 12 5 0 0 16 42 43
2017 PC-04 10 20 65 5 0 0 0 5 30 20

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 20 49 12 12 4 4 0 72 16 109
2017 PC-02 6 56 14 14 3 8 0 67 18 36
2017 PC-03 26 43 7 14 7 2 0 71 22 42
2017 PC-04 25 45 20 10 0 0 0 70 10 20

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 40 22 15 10 1 0 52 26 110
2017 PC-02 14 50 19 8 6 3 0 66 14 36
2017 PC-03 12 28 21 26 14 0 0 40 39 43
2017 PC-04 5 40 30 10 15 0 0 45 25 20
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PC 16 84 110
2017 PC-02 17 83 36
2017 PC-03 16 84 43
2014 PC 9 91 105

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PC 77 23 17
2014 PC 50 50 10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 46 46 0 0 0 0 8 100 0 13
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 16 24 28 17 12 2 1 17 83 110
2017 PC-02 14 19 31 17 14 3 3 15 85 36
2017 PC-03 16 26 26 23 9 0 0 16 84 43
2017 PC-04 10 15 45 15 10 5 0 11 89 20

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PC 15 89
2017 PC-02 24 29
2017 PC-03 9 36
2017 PC-04 12 17

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PC 30 89
2017 PC-02 38 29
2017 PC-03 17 36
2017 PC-04 53 17

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PC 24 89
2017 PC-02 24 29
2017 PC-03 31 36
2017 PC-04 12 17

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PC 63 89
2017 PC-02 32 29
2017 PC-03 78 36
2017 PC-04 82 17

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PC 7 89
2017 PC-02 7 29
2017 PC-03 6 36
2017 PC-04 6 17

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PC 40 89
2017 PC-02 45 29
2017 PC-03 44 36
2017 PC-04 29 17

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PC 3 33 21 15 7 21 86
2017 PC-02 0 34 22 18 7 18 27
2017 PC-03 8 28 28 14 6 17 36
2017 PC-04 0 25 13 19 12 31 16

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 8 17 18 17 36 1 3 26 55 89
2017 PC-02 10 21 24 14 27 3 0 32 43 29
2017 PC-03 8 14 8 25 39 0 6 24 68 36
2017 PC-04 6 12 24 12 47 0 0 18 59 17

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 1 6 11 8 64 2 8 7 80 89
2017 PC-02 0 10 10 10 59 3 7 11 77 29
2017 PC-03 3 6 9 6 64 3 11 10 80 36
2017 PC-04 0 0 12 12 76 0 0 0 88 17
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