2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	28	47	4	17	4	75	21	114
2017	IS-03	21	37	11	21	11	57	32	19
2017	IS-04	30	54	2	11	2	84	14	44
2017	IS-05	35	45	3	16	0	81	16	31
2017	IS-06	28	43	0	21	7	72	28	14
2014	IS	35	44	6	14	2	78	16	144
2014	IS-02	51	35	0	14	0	86	14	14
2014	IS-03	25	43	4	22	7	67	29	28
2014	IS-04	46	36	3	13	3	82	15	39
2014	IS-05	33	48	10	10	0	81	10	42
2014	IS-06	22	56	6	17	0	78	17	18
2011	IS	45	45	3	6	1	89	8	146
2011	IS-02	47	33	7	13	0	80	13	15
2011	IS-03	30	48	7	11	4	78	15	27
2011	IS-04	50	46	2	0	2	96	2	52
2011	IS-05	43	50	0	7	0	93	7	30
2011	IS-06	53	37	5	5	0	89	5	19
2008	IS	46	44	4	4	2	90	6	140
2008	IS-02	50	39	11	0	0	89	0	18
2008	IS-03	47	42	0	11	0	89	11	19
2008	IS-04	50	38	8	5	0	88	5	40
2008	IS-05	40	52	0	0	7	93	7	42
2008	IS-06	44	44	0	11	0	89	11	18

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	62	30	3	4	2	0	92	5	114
2017	IS-03	36	43	11	0	11	0	79	11	19
2017	IS-04	71	27	0	2	0	0	98	2	44
2017	IS-05	65	32	0	3	0	0	97	3	31
2017	IS-06	58	28	7	7	0	0	86	7	14
2014	IS	64	28	3	4	0	1	93	4	144
2014	IS-02	79	14	0	0	0	7	100	0	14
2014	IS-03	53	36	4	7	0	0	89	7	28
2014	IS-04	69	23	5	0	0	3	95	0	39
2014	IS-05	64	29	0	7	0	0	93	7	42
2014	IS-06	56	33	6	6	0	0	89	6	18
2011	IS	69	22	6	1	1	0	91	3	146
2011	IS-02	80	13	0	7	0	0	93	7	15
2011	IS-03	59	30	7	0	4	0	89	4	27
2011	IS-04	75	19	6	0	0	0	94	0	52
2011	IS-05	70	27	3	0	0	0	97	0	30
2011	IS-06	58	21	16	0	5	0	79	5	19
2008	IS	68	19	4	7	1	1	88	8	139
2008	IS-02	78	17	0	6	0	0	94	6	18
2008	IS-03	63	21	5	5	0	5	89	6	19
2008	IS-04	68	25	5	3	0	0	93	3	40
2008	IS-05	76	12	2	7	2	0	88	10	42
2008	IS-06	50	17	11	22	0	0	67	22	18

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	53	25	7	12	3	78	15	114
2017	IS-03	31	37	0	27	5	68	32	19
2017	IS-04	63	19	9	9	0	82	9	44
2017	IS-05	45	29	10	10	6	74	16	31
2017	IS-06	72	14	0	14	0	86	14	14
2014	IS	51	28	4	13	3	80	16	144
2014	IS-02	65	28	7	0	0	93	0	14
2014	IS-03	40	39	11	7	4	79	11	28
2014	IS-04	67	21	3	10	0	87	10	39
2014	IS-05	52	29	2	12	5	81	17	42
2014	IS-06	28	28	0	39	6	56	44	18
2011	IS	49	28	3	12	7	77	19	146
2011	IS-02	80	7	0	7	7	87	13	15
2011	IS-03	41	26	11	15	7	67	22	27
2011	IS-04	50	33	2	12	4	83	15	52
2011	IS-05	53	30	0	13	3	83	17	30
2011	IS-06	26	37	5	16	16	63	32	19
2008	IS	58	21	9	8	4	79	12	140
2008	IS-02	61	28	6	6	0	89	6	18
2008	IS-03	74	11	5	0	11	84	11	19
2008	IS-04	55	25	8	10	3	80	13	40
2008	IS-05	64	19	7	7	2	83	10	42
2008	IS-06	28	28	22	17	6	56	22	18

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	37	43	4	13	2	1	80	15	114
2017	IS-03	26	47	11	11	5	0	73	16	19
2017	IS-04	46	39	2	14	0	0	84	14	44
2017	IS-05	32	51	3	10	3	0	84	13	31
2017	IS-06	42	36	0	21	0	0	79	21	14
2014	IS	46	40	2	10	2	0	86	12	144
2014	IS-02	58	42	0	0	0	0	100	0	14
2014	IS-03	43	21	7	26	4	0	64	29	28
2014	IS-04	54	38	0	8	0	0	92	8	39
2014	IS-05	40	50	2	5	2	0	90	7	42
2014	IS-06	39	44	0	11	6	0	83	17	18
2011	IS	44	36	8	8	4	0	80	12	146
2011	IS-02	56	25	13	6	0	0	81	6	16
2011	IS-03	41	26	19	7	7	0	67	15	27
2011	IS-04	38	48	6	6	2	0	87	8	52
2011	IS-05	57	33	3	3	3	0	90	7	30
2011	IS-06	32	32	5	21	11	0	63	32	19

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	36	45	7	10	3	0	0	81	12	114
2017	IS-03	21	53	16	5	5	0	0	73	11	19
2017	IS-04	40	39	7	9	5	0	0	79	14	44
2017	IS-05	39	48	3	10	0	0	0	87	10	31
2017	IS-06	42	43	7	7	0	0	0	86	7	14
2014	IS	41	36	12	8	3	0	0	77	11	144
2014	IS-02	58	21	7	14	0	0	0	79	14	14
2014	IS-03	21	50	11	14	4	0	0	72	18	28
2014	IS-04	49	26	15	8	3	0	0	74	10	39
2014	IS-05	40	45	12	0	2	0	0	86	2	42
2014	IS-06	50	28	11	11	0	0	0	78	11	18
2011	IS	41	40	10	5	2	0	1	83	8	147
2011	IS-02	31	38	19	6	0	0	6	73	7	16
2011	IS-03	37	44	7	7	4	0	0	81	11	27
2011	IS-04	44	40	12	2	2	0	0	85	4	52
2011	IS-05	47	37	3	10	0	0	3	86	10	30
2011	IS-06	47	37	11	5	0	0	0	84	5	19
2008	IS	41	40	11	5	1	1	1	83	6	140
2008	IS-02	28	50	17	6	0	0	0	78	6	18
2008	IS-03	32	37	16	16	0	0	0	68	16	19
2008	IS-04	50	28	20	3	0	0	0	78	3	40
2008	IS-05	48	40	5	2	2	2	0	90	5	42
2008	IS-06	39	50	0	6	0	0	6	94	6	18

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	46	41	9	4	1	87	4	114
2017	IS-03	31	42	27	0	0	73	0	19
2017	IS-04	54	37	5	2	2	91	5	44
2017	IS-05	35	48	10	7	0	84	7	31
2017	IS-06	72	21	0	7	0	93	7	14
2014	IS	45	37	9	8	1	82	9	144
2014	IS-02	44	28	7	21	0	72	21	14
2014	IS-03	40	46	7	7	0	86	7	28
2014	IS-04	51	31	15	3	0	82	3	39
2014	IS-05	43	45	2	5	5	88	10	42
2014	IS-06	39	33	11	17	0	72	17	18
2011	IS	47	36	10	5	1	83	7	146
2011	IS-02	33	47	13	7	0	80	7	15
2011	IS-03	41	41	11	4	4	81	7	27
2011	IS-04	44	37	8	10	2	81	12	52
2011	IS-05	63	27	10	0	0	90	0	30
2011	IS-06	47	37	11	5	0	84	5	19
2008	IS	37	41	14	4	4	78	8	139
2008	IS-02	33	39	22	6	0	72	6	18
2008	IS-03	47	37	11	0	5	84	5	19
2008	IS-04	35	45	10	5	5	80	10	40
2008	IS-05	24	49	15	5	7	73	12	41
2008	IS-06	56	22	22	0	0	78	0	18

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	53	38	3	5	1	0	91	6	114
2017	IS-03	31	53	5	11	0	0	84	11	19
2017	IS-04	63	28	2	5	2	0	91	7	44
2017	IS-05	45	45	3	7	0	0	90	7	31
2017	IS-06	65	35	0	0	0	0	100	0	14
2014	IS	53	33	5	9	0	0	86	9	144
2014	IS-02	51	35	0	14	0	0	86	14	14
2014	IS-03	43	39	7	11	0	0	82	11	28
2014	IS-04	59	31	3	8	0	0	90	8	39
2014	IS-05	57	33	5	5	0	0	90	5	42
2014	IS-06	50	33	0	17	0	0	83	17	18
2011	IS	56	32	5	7	0	0	88	7	147
2011	IS-02	44	38	6	13	0	0	81	13	16
2011	IS-03	52	37	0	11	0	0	89	11	27
2011	IS-04	56	31	10	4	0	0	87	4	52
2011	IS-05	73	27	0	0	0	0	100	0	30
2011	IS-06	47	37	5	11	0	0	84	11	19
2008	IS	54	36	5	2	2	1	91	4	140
2008	IS-02	50	39	0	11	0	0	89	11	18
2008	IS-03	53	37	0	5	5	0	89	11	19
2008	IS-04	53	35	10	0	3	0	88	3	40
2008	IS-05	57	33	5	0	2	2	93	2	42
2008	IS-06	50	44	6	0	0	0	94	0	18

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	53	38	2	8	0	0	90	8	114
2017	IS-03	31	59	5	5	0	0	89	5	19
2017	IS-04	66	29	0	5	0	0	95	5	44
2017	IS-05	42	42	0	16	0	0	84	16	31
2017	IS-06	72	28	0	0	0	0	100	0	14
2014	IS	46	45	3	4	1	1	92	5	144
2014	IS-02	51	42	0	7	0	0	93	7	14
2014	IS-03	35	47	7	7	4	0	82	11	28
2014	IS-04	51	38	5	3	0	3	92	3	39
2014	IS-05	50	48	0	2	0	0	98	2	42
2014	IS-06	50	44	0	6	0	0	94	6	18

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	45	37	7	9	2	0	0	82	11	114
2017	IS-03	31	43	21	5	0	0	0	73	5	19
2017	IS-04	61	30	5	2	2	0	0	91	5	44
2017	IS-05	26	55	3	13	3	0	0	80	16	31
2017	IS-06	42	29	7	21	0	0	0	72	21	14
2014	IS	41	37	10	7	4	1	1	79	11	144
2014	IS-02	58	35	7	0	0	0	0	93	0	14
2014	IS-03	35	43	7	4	7	4	0	82	11	28
2014	IS-04	51	28	10	3	5	0	3	82	8	39
2014	IS-05	45	38	10	7	0	0	0	83	7	42
2014	IS-06	6	50	6	28	11	0	0	56	39	18
2011	IS	44	32	10	10	3	0	2	77	13	147
2011	IS-02	63	19	0	6	6	0	6	87	13	16
2011	IS-03	41	37	4	11	4	0	4	81	15	27
2011	IS-04	35	35	17	10	2	0	2	71	12	52
2011	IS-05	57	27	10	7	0	0	0	83	7	30
2011	IS-06	32	37	5	21	5	0	0	68	26	19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	41	32	7	9	7	1	4	76	17	113
2017	IS-03	26	47	16	11	0	0	0	73	11	19
2017	IS-04	47	32	0	5	9	0	7	85	15	43
2017	IS-05	42	29	6	13	3	3	3	76	18	31
2017	IS-06	50	21	0	14	15	0	0	71	29	14
2014	IS	44	26	8	8	5	3	6	76	14	144
2014	IS-02	37	42	0	0	7	7	7	92	8	14
2014	IS-03	39	15	7	11	11	11	7	66	26	28
2014	IS-04	49	31	10	8	3	0	0	79	10	39
2014	IS-05	50	19	12	7	0	0	12	78	8	42
2014	IS-06	33	39	0	17	11	0	0	72	28	18
2011	IS	41	28	9	8	5	2	7	75	15	147
2011	IS-02	31	19	13	0	0	6	31	80	0	16
2011	IS-03	30	30	11	11	11	0	7	64	24	27
2011	IS-04	44	25	13	10	4	2	2	72	14	52
2011	IS-05	57	23	3	3	7	3	3	86	11	30
2011	IS-06	37	37	0	16	5	0	5	78	22	19
2008	IS	36	21	12	13	7	6	4	64	22	140
2008	IS-02	33	11	17	11	17	6	6	50	31	18
2008	IS-03	16	21	21	32	0	11	0	41	35	19
2008	IS-04	50	25	3	10	5	3	5	81	16	40
2008	IS-05	38	21	17	7	5	7	5	68	14	42
2008	IS-06	28	22	11	11	17	6	6	56	31	18

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	34	46	10	10	1	0	0	80	11	114
2017	IS-03	21	47	26	5	0	0	0	68	5	19
2017	IS-04	41	43	2	12	2	0	0	84	14	44
2017	IS-05	29	45	13	13	0	0	0	74	13	31
2017	IS-06	50	35	7	7	0	0	0	86	7	14
2014	IS	29	43	16	8	3	0	0	72	12	144
2014	IS-02	30	49	7	0	14	0	0	79	14	14
2014	IS-03	29	39	14	11	7	0	0	68	18	28
2014	IS-04	41	38	13	8	0	0	0	79	8	39
2014	IS-05	24	50	14	10	2	0	0	74	12	42
2014	IS-06	22	39	33	6	0	0	0	61	6	18
2011	IS	33	44	8	11	3	0	1	78	14	147
2011	IS-02	19	50	6	19	6	0	0	69	25	16
2011	IS-03	33	44	11	7	4	0	0	78	11	27
2011	IS-04	31	50	6	12	2	0	0	81	13	52
2011	IS-05	47	27	17	7	3	0	0	73	10	30
2011	IS-06	26	58	0	11	0	0	5	89	11	19
2008	IS	26	50	9	9	6	1	0	76	15	139
2008	IS-02	28	28	22	17	6	0	0	56	22	18
2008	IS-03	26	53	5	11	5	0	0	79	16	19
2008	IS-04	31	49	10	5	3	3	0	82	8	39
2008	IS-05	19	60	2	10	10	0	0	79	19	42
2008	IS-06	33	50	6	11	0	0	0	83	11	18

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	34	42	10	13	1	0	0	76	14	114
2017	IS-03	20	43	16	16	5	0	0	63	21	19
2017	IS-04	39	50	5	7	0	0	0	88	7	44
2017	IS-05	29	38	20	13	0	0	0	67	13	31
2017	IS-06	42	21	0	36	0	0	0	64	36	14
2014	IS	21	40	19	16	3	0	0	61	20	144
2014	IS-02	30	28	21	21	0	0	0	58	21	14
2014	IS-03	22	32	25	11	11	0	0	54	21	28
2014	IS-04	28	41	15	15	0	0	0	69	15	39
2014	IS-05	19	50	17	12	2	0	0	69	14	42
2014	IS-06	6	44	22	22	6	0	0	50	28	18
2011	IS	33	31	21	12	2	1	1	65	15	146
2011	IS-02	44	19	6	19	6	6	0	67	27	16
2011	IS-03	33	37	11	15	4	0	0	70	19	27
2011	IS-04	25	29	29	12	2	0	2	56	14	51
2011	IS-05	47	23	17	13	0	0	0	70	13	30
2011	IS-06	21	53	21	5	0	0	0	74	5	19

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	36	43	7	12	2	79	14	114
2017	IS-03	21	47	11	21	0	68	21	19
2017	IS-04	43	43	5	5	5	86	9	44
2017	IS-05	29	42	13	16	0	71	16	31
2017	IS-06	58	21	0	21	0	79	21	14

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	39	44	9	6	2	83	8	114
2017	IS-03	26	69	5	0	0	95	0	19
2017	IS-04	40	38	12	7	2	79	9	44
2017	IS-05	32	45	9	13	0	77	13	31
2017	IS-06	72	28	0	0	0	100	0	14
2014	IS	33	43	13	10	1	76	10	143
2014	IS-02	44	28	14	7	7	72	14	14
2014	IS-03	29	35	21	14	0	65	14	28
2014	IS-04	37	42	13	8	0	79	8	38
2014	IS-05	33	48	7	12	0	81	12	42
2014	IS-06	28	56	11	6	0	83	6	18
2011	IS	40	43	8	7	2	83	9	147
2011	IS-02	44	44	0	13	0	88	13	16
2011	IS-03	33	48	7	7	4	81	11	27
2011	IS-04	38	40	13	4	4	79	8	52
2011	IS-05	53	33	3	10	0	87	10	30
2011	IS-06	32	58	5	5	0	89	5	19
2008	IS	37	44	10	4	5	81	9	140
2008	IS-02	50	28	17	0	6	78	6	18
2008	IS-03	37	42	5	11	5	79	16	19
2008	IS-04	40	50	5	5	0	90	5	40
2008	IS-05	33	38	17	5	7	71	12	42
2008	IS-06	33	61	6	0	0	94	0	18

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	35	44	10	9	3	79	12	114
2017	IS-03	20	53	5	21	0	73	21	19
2017	IS-04	38	50	9	0	2	88	2	44
2017	IS-05	35	35	16	6	6	71	13	31
2017	IS-06	50	14	7	29	0	64	29	14

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	48	39	5	6	1	88	7	114
2017	IS-03	42	42	5	11	0	84	11	19
2017	IS-04	52	34	9	2	2	86	5	44
2017	IS-05	39	45	3	13	0	84	13	31
2017	IS-06	72	28	0	0	0	100	0	14
2014	IS	56	32	8	5	0	88	5	144
2014	IS-02	65	21	0	14	0	86	14	14
2014	IS-03	40	53	4	4	0	93	4	28
2014	IS-04	69	21	5	5	0	90	5	39
2014	IS-05	50	36	12	2	0	86	2	42
2014	IS-06	61	17	17	6	0	78	6	18
2011	IS	54	33	7	5	1	87	6	147
2011	IS-02	38	44	0	19	0	81	19	16
2011	IS-03	56	33	7	0	4	89	4	27
2011	IS-04	52	33	10	6	0	85	6	52
2011	IS-05	67	27	3	0	3	93	3	30
2011	IS-06	53	37	11	0	0	89	0	19

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	37	39	11	11	3	0	75	13	114
2017	IS-03	31	37	11	16	5	0	68	21	19
2017	IS-04	41	39	11	7	2	0	79	9	44
2017	IS-05	26	48	13	10	3	0	74	13	31
2017	IS-06	65	14	7	14	0	0	79	14	14
2014	IS	26	46	10	13	4	1	73	18	144
2014	IS-02	30	42	7	14	7	0	72	21	14
2014	IS-03	14	54	7	18	7	0	68	25	28
2014	IS-04	36	38	5	15	3	3	76	18	39
2014	IS-05	31	45	10	12	2	0	76	14	42
2014	IS-06	17	61	17	6	0	0	78	6	18
2011	IS	32	50	9	6	3	0	81	10	145
2011	IS-02	33	40	7	7	13	0	73	20	15
2011	IS-03	15	63	19	0	4	0	78	4	27
2011	IS-04	25	55	6	10	4	0	80	14	51
2011	IS-05	57	33	3	7	0	0	90	7	30
2011	IS-06	32	53	11	5	0	0	84	5	19

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	45	35	10	8	3	0	80	11	114
2017	IS-03	42	37	5	11	5	0	79	16	19
2017	IS-04	45	36	12	5	2	0	82	7	44
2017	IS-05	42	32	10	13	3	0	74	16	31
2017	IS-06	58	28	7	7	0	0	86	7	14
2014	IS	31	44	12	10	3	1	75	13	144
2014	IS-02	51	35	7	7	0	0	86	7	14
2014	IS-03	19	53	14	7	7	0	72	14	28
2014	IS-04	41	33	15	5	3	3	76	8	39
2014	IS-05	33	45	7	12	2	0	79	14	42
2014	IS-06	11	61	17	11	0	0	72	11	18

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	42	39	7	11	2	81	12	114
2017	IS-03	47	27	16	5	5	73	11	19
2017	IS-04	39	43	5	14	0	82	14	44
2017	IS-05	35	45	10	10	0	80	10	31
2017	IS-06	58	21	0	14	7	79	21	14
2014	IS	35	41	15	8	2	75	9	142
2014	IS-02	65	21	14	0	0	86	0	14
2014	IS-03	30	51	11	7	0	82	7	27
2014	IS-04	33	44	15	5	3	77	8	39
2014	IS-05	40	38	12	10	0	79	10	42
2014	IS-06	12	47	24	18	0	59	18	17
2011	IS	44	37	10	7	2	82	9	147
2011	IS-02	50	31	0	13	6	81	19	16
2011	IS-03	41	33	15	7	4	74	11	27
2011	IS-04	38	44	8	8	2	83	10	52
2011	IS-05	67	20	10	3	0	87	3	30
2011	IS-06	26	53	16	5	0	79	5	19

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	37	47	7	8	1	84	9	114
2017	IS-03	31	53	5	11	0	84	11	19
2017	IS-04	41	46	5	7	2	86	9	44
2017	IS-05	26	52	13	10	0	77	10	31
2017	IS-06	58	35	0	7	0	93	7	14
2014	IS	36	44	12	6	3	79	9	144
2014	IS-02	44	42	0	0	14	86	14	14
2014	IS-03	26	46	21	4	4	72	7	28
2014	IS-04	46	38	10	5	0	85	5	39
2014	IS-05	33	45	12	7	2	79	10	42
2014	IS-06	33	44	11	11	0	78	11	18
2011	IS	40	44	6	8	2	84	10	147
2011	IS-02	13	75	0	6	6	88	13	16
2011	IS-03	44	33	15	4	4	78	7	27
2011	IS-04	37	46	4	12	2	83	13	52
2011	IS-05	57	30	7	7	0	87	7	30
2011	IS-06	37	53	5	5	0	89	5	19
2008	IS	40	42	8	6	4	82	10	139
2008	IS-02	39	39	6	17	0	78	17	18
2008	IS-03	68	21	0	5	5	89	11	19
2008	IS-04	36	46	10	5	3	82	8	39
2008	IS-05	31	48	10	5	7	79	12	42
2008	IS-06	44	44	11	0	0	89	0	18

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	35	37	14	12	2	71	14	114
2017	IS-03	52	37	5	5	0	89	5	19
2017	IS-04	40	39	11	9	0	79	9	44
2017	IS-05	26	42	16	13	3	67	16	31
2017	IS-06	21	14	36	21	7	35	28	14
2014	IS	47	36	12	3	2	83	6	144
2014	IS-02	51	35	7	7	0	86	7	14
2014	IS-03	50	39	4	7	0	89	7	28
2014	IS-04	54	33	13	0	0	87	0	39
2014	IS-05	50	33	12	0	5	83	5	42
2014	IS-06	17	39	28	11	6	56	17	18
2011	IS	37	45	11	3	4	82	7	147
2011	IS-02	63	25	6	0	6	88	6	16
2011	IS-03	37	44	15	4	0	81	4	27
2011	IS-04	33	48	12	4	4	81	8	52
2011	IS-05	47	47	3	3	0	93	3	30
2011	IS-06	11	47	21	5	16	58	21	19
2008	IS	29	46	16	7	2	75	9	140
2008	IS-02	28	44	17	6	6	72	11	18
2008	IS-03	42	42	11	5	0	84	5	19
2008	IS-04	28	58	13	0	3	85	3	40
2008	IS-05	31	40	19	10	0	71	10	42
2008	IS-06	11	44	17	22	6	56	28	18

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	13	28	35	13	7	2	2	20	43	114
2017	IS-03	16	27	21	20	5	11	0	29	48	19
2017	IS-04	14	32	37	6	9	0	2	16	47	44
2017	IS-05	13	26	42	16	3	0	0	19	39	31
2017	IS-06	14	28	29	14	7	0	7	23	46	14
2014	IS	11	36	36	10	6	0	1	16	48	143
2014	IS-02	7	21	37	14	14	0	7	30	30	14
2014	IS-03	18	27	44	7	4	0	0	11	45	27
2014	IS-04	8	38	33	5	13	0	3	18	47	39
2014	IS-05	7	36	40	14	2	0	0	17	43	42
2014	IS-06	22	50	22	6	0	0	0	6	72	18
2011	IS	11	30	36	16	6	0	1	22	42	146
2011	IS-02	6	19	44	13	13	0	6	27	27	16
2011	IS-03	22	44	19	15	0	0	0	15	67	27
2011	IS-04	10	27	38	19	6	0	0	25	37	52
2011	IS-05	7	27	37	20	10	0	0	30	33	30
2011	IS-06	11	39	44	0	0	0	6	0	53	18
2008	IS	14	31	32	16	5	1	1	22	46	140
2008	IS-02	17	28	22	28	6	0	0	33	44	18
2008	IS-03	11	16	47	16	11	0	0	26	26	19
2008	IS-04	15	40	23	10	8	3	3	18	58	40
2008	IS-05	12	29	38	19	2	0	0	21	40	42
2008	IS-06	11	44	28	17	0	0	0	17	56	18

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	8	25	28	17	14	4	4	34	35	113
2017	IS-03	11	21	26	10	21	11	0	35	36	19
2017	IS-04	7	30	18	20	13	2	9	38	42	44
2017	IS-05	10	26	42	13	6	3	0	20	37	31
2017	IS-06	8	15	23	30	24	0	0	54	23	13
2014	IS	8	23	33	22	11	1	1	34	32	143
2014	IS-02	7	0	21	35	23	7	7	67	8	14
2014	IS-03	11	27	29	22	7	0	4	31	39	27
2014	IS-04	3	23	33	18	21	3	0	39	26	39
2014	IS-05	7	21	38	26	7	0	0	33	29	42
2014	IS-06	17	39	39	6	0	0	0	6	56	18
2011	IS	10	16	37	19	14	3	1	34	27	145
2011	IS-02	6	19	31	19	19	0	6	40	27	16
2011	IS-03	11	22	44	11	7	4	0	19	35	27
2011	IS-04	16	8	33	25	12	6	0	40	25	51
2011	IS-05	7	13	33	20	27	0	0	47	20	30
2011	IS-06	6	28	56	6	0	0	6	6	35	18
2008	IS	13	23	30	22	9	1	2	32	37	140
2008	IS-02	17	22	11	28	22	0	0	50	39	18
2008	IS-03	0	5	37	37	21	0	0	58	5	19
2008	IS-04	10	30	30	15	8	5	3	24	43	40
2008	IS-05	19	21	31	24	2	0	2	27	41	42
2008	IS-06	11	33	33	17	0	0	6	18	47	18

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	31	25	8	7	1	2	15	59	113
2017	IS-03	37	15	16	5	16	5	5	23	59	19
2017	IS-04	23	33	21	11	9	0	2	21	58	43
2017	IS-05	23	45	29	3	0	0	0	3	68	31
2017	IS-06	21	21	35	15	7	0	0	22	42	14
2014	IS	40	30	19	5	4	0	3	9	71	144
2014	IS-02	35	28	14	0	16	0	7	17	68	14
2014	IS-03	35	29	32	4	0	0	0	4	65	28
2014	IS-04	38	26	15	5	10	0	5	16	68	39
2014	IS-05	38	33	17	10	0	0	2	10	73	42
2014	IS-06	50	39	11	0	0	0	0	0	89	18
2011	IS	29	26	19	14	7	0	4	22	58	146
2011	IS-02	19	13	25	19	13	0	13	36	36	16
2011	IS-03	33	30	11	19	4	0	4	23	65	27
2011	IS-04	33	25	19	12	8	0	4	20	60	52
2011	IS-05	30	23	23	17	7	0	0	23	53	30
2011	IS-06	28	39	11	11	6	0	6	18	71	18
2008	IS	39	29	16	9	4	1	3	13	70	140
2008	IS-02	39	28	11	11	6	0	6	18	71	18
2008	IS-03	32	16	26	11	16	0	0	26	47	19
2008	IS-04	35	38	13	10	0	0	5	11	76	40
2008	IS-05	40	24	21	7	2	2	2	10	68	42
2008	IS-06	56	33	6	6	0	0	0	6	89	18

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	12	28	36	17	6	1	0	24	40	112
2017	IS-03	11	16	27	36	5	5	0	44	28	19
2017	IS-04	11	28	41	10	9	0	0	20	39	44
2017	IS-05	13	39	29	16	3	0	0	19	52	31
2017	IS-06	16	8	59	16	0	0	0	16	25	12
2014	IS	8	31	38	18	5	0	0	23	39	144
2014	IS-02	7	7	28	35	23	0	0	58	14	14
2014	IS-03	14	25	43	18	0	0	0	18	39	28
2014	IS-04	5	31	41	18	5	0	0	23	36	39
2014	IS-05	7	29	38	21	5	0	0	26	36	42
2014	IS-06	11	67	22	0	0	0	0	0	78	18
2011	IS	10	29	35	18	6	0	1	25	40	146
2011	IS-02	6	19	25	31	13	0	6	47	27	16
2011	IS-03	11	37	33	15	4	0	0	19	48	27
2011	IS-04	12	25	42	19	2	0	0	21	37	52
2011	IS-05	10	23	30	20	13	0	3	34	34	30
2011	IS-06	6	50	28	11	6	0	0	17	56	18
2008	IS	15	27	34	16	6	1	1	23	43	139
2008	IS-02	24	6	41	12	18	0	0	29	29	17
2008	IS-03	5	11	32	32	21	0	0	53	16	19
2008	IS-04	13	35	33	13	3	3	3	16	50	40
2008	IS-05	17	31	38	14	0	0	0	14	48	42
2008	IS-06	22	39	22	11	6	0	0	17	61	18

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	26	30	18	7	3	2	26	42	113
2017	IS-03	5	21	43	10	11	11	0	23	30	19
2017	IS-04	16	25	30	15	9	0	5	25	43	44
2017	IS-05	13	29	29	22	6	0	0	29	42	31
2017	IS-06	24	23	23	30	0	0	0	30	47	13
2014	IS	15	32	26	19	6	0	2	26	47	144
2014	IS-02	7	23	42	7	14	0	7	23	32	14
2014	IS-03	21	25	33	14	4	0	4	18	48	28
2014	IS-04	8	36	26	21	8	0	3	29	45	39
2014	IS-05	12	31	24	29	5	0	0	33	43	42
2014	IS-06	28	50	6	11	6	0	0	17	78	18
2011	IS	11	28	25	23	9	1	3	34	41	146
2011	IS-02	6	19	31	31	6	0	6	40	27	16
2011	IS-03	7	33	19	30	7	0	4	38	42	27
2011	IS-04	17	25	19	23	12	2	2	36	44	52
2011	IS-05	13	27	27	17	10	0	7	29	43	30
2011	IS-06	0	44	39	17	0	0	0	17	44	18
2008	IS	15	27	24	21	9	1	2	32	43	140
2008	IS-02	28	6	22	11	28	0	6	41	35	18
2008	IS-03	11	11	42	21	16	0	0	37	21	19
2008	IS-04	13	30	18	30	10	0	0	40	43	40
2008	IS-05	10	33	29	19	2	2	5	23	46	42
2008	IS-06	22	50	17	11	0	0	0	11	72	18

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	19	21	23	23	11	1	2	35	41	114
2017	IS-03	11	27	11	26	21	5	0	49	39	19
2017	IS-04	28	16	21	20	11	0	5	32	46	44
2017	IS-05	16	29	19	26	10	0	0	35	45	31
2017	IS-06	14	7	50	28	0	0	0	28	21	14
2014	IS	8	17	27	30	14	0	3	46	26	144
2014	IS-02	0	14	30	21	14	0	21	45	18	14
2014	IS-03	11	25	19	35	7	0	4	44	37	28
2014	IS-04	3	15	31	26	26	0	0	51	18	39
2014	IS-05	14	10	24	40	10	0	2	51	24	42
2014	IS-06	11	28	33	17	11	0	0	28	39	18
2011	IS	14	25	26	21	8	3	2	31	41	146
2011	IS-02	19	31	31	0	13	0	6	13	53	16
2011	IS-03	26	19	26	19	4	4	4	24	48	27
2011	IS-04	13	25	21	29	10	2	0	39	39	52
2011	IS-05	7	30	20	23	10	7	3	37	41	30
2011	IS-06	11	22	44	17	0	6	0	18	35	18
2008	IS	18	22	30	14	10	1	5	25	43	140
2008	IS-02	28	6	28	6	28	0	6	35	35	18
2008	IS-03	11	0	42	26	11	0	11	41	12	19
2008	IS-04	13	28	23	18	13	3	5	32	43	40
2008	IS-05	21	26	38	10	2	0	2	12	49	42
2008	IS-06	17	44	17	6	6	6	6	13	69	18

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	15	28	28	15	7	4	4	24	46	114
2017	IS-03	11	32	10	11	21	16	0	38	51	19
2017	IS-04	11	32	28	15	7	2	5	23	47	44
2017	IS-05	23	23	35	19	0	0	0	19	45	31
2017	IS-06	7	28	29	21	7	0	7	30	38	14
2014	IS	20	28	29	12	6	1	4	19	51	144
2014	IS-02	7	28	37	7	7	0	14	16	41	14
2014	IS-03	25	21	43	4	4	0	4	7	48	28
2014	IS-04	15	23	26	18	13	0	5	32	41	39
2014	IS-05	17	31	29	12	5	5	2	18	51	42
2014	IS-06	33	44	11	11	0	0	0	11	78	18

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	69	19	4	8	1	0	88	9	114
2017	IS-03	52	21	5	21	0	0	73	21	19
2017	IS-04	77	18	2	2	0	0	95	2	44
2017	IS-05	65	13	6	13	3	0	77	16	31
2017	IS-06	79	21	0	0	0	0	100	0	14
2014	IS	72	17	3	7	1	0	89	8	144
2014	IS-02	65	28	0	7	0	0	93	7	14
2014	IS-03	68	21	4	4	4	0	89	7	28
2014	IS-04	74	18	0	8	0	0	92	8	39
2014	IS-05	74	10	7	7	2	0	83	10	42
2014	IS-06	72	17	0	11	0	0	89	11	18
2011	IS	70	16	4	8	1	1	87	9	146
2011	IS-02	75	13	0	6	6	0	88	13	16
2011	IS-03	59	19	4	15	0	4	81	15	27
2011	IS-04	71	20	6	4	0	0	90	4	51
2011	IS-05	90	7	0	3	0	0	97	3	30
2011	IS-06	53	21	11	16	0	0	74	16	19
2008	IS	69	21	6	3	1	0	90	4	139
2008	IS-02	89	6	6	0	0	0	94	0	18
2008	IS-03	67	22	6	6	0	0	89	6	18
2008	IS-04	65	30	5	0	0	0	95	0	40
2008	IS-05	74	17	2	5	2	0	90	7	42
2008	IS-06	56	22	17	6	0	0	78	6	18

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	38	9	13	3	9	2	72	18	113
2017	IS-03	5	32	21	11	5	26	0	50	22	19
2017	IS-04	37	31	9	14	2	2	5	73	17	44
2017	IS-05	26	47	3	13	0	10	0	81	15	30
2017	IS-06	21	50	7	14	7	0	0	72	21	14
2014	IS	30	35	13	9	7	3	3	70	17	144
2014	IS-02	44	28	14	14	0	0	0	72	14	14
2014	IS-03	21	61	7	0	7	4	0	85	7	28
2014	IS-04	26	31	8	13	13	5	5	63	29	39
2014	IS-05	48	21	14	5	5	2	5	74	10	42
2014	IS-06	6	44	22	22	6	0	0	50	28	18

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	49	35	5	9	2	84	11	114
2017	IS-03	36	37	16	5	5	73	11	19
2017	IS-04	52	36	0	12	0	88	12	44
2017	IS-05	58	26	7	6	3	84	10	31
2017	IS-06	43	35	7	14	0	79	14	14
2014	IS	45	35	8	6	6	80	11	144
2014	IS-02	65	35	0	0	0	100	0	14
2014	IS-03	35	40	11	7	7	75	14	28
2014	IS-04	44	36	10	5	5	79	10	39
2014	IS-05	55	29	10	5	2	83	7	42
2014	IS-06	28	50	6	0	17	78	17	18

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	43	37	11	5	1	3	0	82	6	114
2017	IS-03	36	43	16	5	0	0	0	79	5	19
2017	IS-04	41	37	11	7	2	2	0	79	9	44
2017	IS-05	51	29	13	4	0	3	0	83	4	31
2017	IS-06	43	42	7	7	0	0	0	86	7	14
2014	IS	34	40	11	10	3	0	1	75	13	144
2014	IS-02	37	42	7	14	0	0	0	79	14	14
2014	IS-03	43	28	18	7	4	0	0	72	11	28
2014	IS-04	28	49	5	10	5	0	3	79	16	39
2014	IS-05	40	33	14	7	2	0	2	76	10	42
2014	IS-06	17	61	6	11	6	0	0	78	17	18
2011	IS	33	38	11	12	3	2	0	73	16	145
2011	IS-02	31	44	0	13	6	6	0	80	20	16
2011	IS-03	26	33	7	19	11	4	0	62	31	27
2011	IS-04	33	37	20	6	2	2	0	72	8	51
2011	IS-05	43	37	7	13	0	0	0	80	13	30
2011	IS-06	28	44	11	17	0	0	0	72	17	18
2008	IS	41	40	9	5	1	3	1	84	7	139
2008	IS-02	44	39	17	0	0	0	0	83	0	18
2008	IS-03	74	11	11	0	0	5	0	89	0	19
2008	IS-04	35	50	5	5	3	3	0	87	8	40
2008	IS-05	38	38	10	7	2	2	2	80	10	42
2008	IS-06	29	53	6	6	0	6	0	88	6	17

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	37	30	13	5	4	11	0	75	10	114
2017	IS-03	26	16	11	5	11	32	0	61	23	19
2017	IS-04	38	34	11	5	2	9	0	80	8	44
2017	IS-05	42	32	10	10	0	6	0	79	10	31
2017	IS-06	43	35	14	0	7	0	0	79	7	14
2014	IS	30	35	16	10	5	3	1	68	15	144
2014	IS-02	23	35	21	7	7	7	0	62	15	14
2014	IS-03	36	28	18	11	7	0	0	65	18	28
2014	IS-04	36	36	10	8	8	3	0	74	16	39
2014	IS-05	36	31	17	7	0	7	2	74	8	42
2014	IS-06	6	56	17	17	6	0	0	61	22	18
2011	IS	36	30	12	10	6	6	1	71	16	145
2011	IS-02	38	19	6	13	13	13	0	64	29	16
2011	IS-03	30	33	11	11	11	4	0	65	23	27
2011	IS-04	31	25	20	12	4	6	2	62	17	51
2011	IS-05	50	30	3	7	3	3	3	86	11	30
2011	IS-06	33	50	11	6	0	0	0	83	6	18
2008	IS	36	24	15	9	5	9	1	68	15	139
2008	IS-02	22	17	28	17	0	17	0	47	20	18
2008	IS-03	58	11	11	0	11	11	0	76	12	19
2008	IS-04	35	25	13	10	8	10	0	67	19	40
2008	IS-05	38	19	19	10	5	7	2	63	16	42
2008	IS-06	29	47	6	6	0	6	6	87	7	17

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	12	23	19	21	4	17	4	44	32	114
2017	IS-03	5	16	11	16	0	47	5	44	34	19
2017	IS-04	16	23	18	19	9	9	7	46	33	44
2017	IS-05	6	29	26	16	3	16	3	44	24	31
2017	IS-06	21	21	14	43	0	0	0	42	43	14
2014	IS	13	32	16	17	12	10	1	50	32	144
2014	IS-02	16	7	28	21	14	14	0	26	41	14
2014	IS-03	19	35	18	11	7	11	0	60	20	28
2014	IS-04	10	28	13	21	15	13	0	44	41	39
2014	IS-05	17	40	14	10	7	7	5	65	19	42
2014	IS-06	0	39	11	28	22	0	0	39	50	18

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	53	30	12	5	0	83	5	114
2017	IS-03	53	32	5	11	0	84	11	19
2017	IS-04	54	30	14	2	0	84	2	44
2017	IS-05	58	29	6	6	0	87	6	31
2017	IS-06	43	35	14	7	0	79	7	14
2014	IS	43	42	8	3	3	85	7	144
2014	IS-02	37	63	0	0	0	100	0	14
2014	IS-03	40	46	7	4	4	86	7	28
2014	IS-04	38	41	15	3	3	79	5	39
2014	IS-05	55	31	5	7	2	86	10	42
2014	IS-06	28	50	11	0	11	78	11	18

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	56	30	4	6	3	1	87	9	114
2017	IS-03	36	48	5	11	0	0	84	11	19
2017	IS-04	64	25	2	2	5	2	91	7	44
2017	IS-05	58	32	0	6	3	0	90	10	31
2017	IS-06	50	22	21	7	0	0	72	7	14
2014	IS	36	43	8	8	5	0	79	13	144
2014	IS-02	44	49	7	0	0	0	93	0	14
2014	IS-03	28	54	7	7	4	0	82	11	28
2014	IS-04	44	26	13	10	8	0	69	18	39
2014	IS-05	36	57	0	7	0	0	93	7	42
2014	IS-06	33	28	22	6	11	0	61	17	18
2011	IS	38	40	11	8	3	1	78	11	146
2011	IS-02	44	19	19	6	6	6	67	13	16
2011	IS-03	37	37	4	15	7	0	74	22	27
2011	IS-04	33	43	16	6	2	0	76	8	51
2011	IS-05	43	40	7	7	3	0	83	10	30
2011	IS-06	37	47	11	5	0	0	84	5	19
2008	IS	36	36	12	8	6	1	74	14	140
2008	IS-02	33	39	22	0	6	0	72	6	18
2008	IS-03	32	42	16	11	0	0	74	11	19
2008	IS-04	45	28	8	13	5	3	74	18	40
2008	IS-05	36	40	12	2	7	2	78	10	42
2008	IS-06	33	44	11	11	0	0	78	11	18

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	55	28	7	3	2	4	1	88	5	114
2017	IS-03	26	58	11	0	0	0	5	89	0	19
2017	IS-04	66	20	0	5	2	7	0	93	7	44
2017	IS-05	58	26	10	3	0	3	0	87	3	31
2017	IS-06	50	21	14	0	7	7	0	77	8	14
2014	IS	41	40	8	6	5	0	0	80	11	144
2014	IS-02	51	42	7	0	0	0	0	93	0	14
2014	IS-03	43	36	7	7	7	0	0	79	14	28
2014	IS-04	41	41	8	5	5	0	0	82	10	39
2014	IS-05	48	40	2	10	0	0	0	88	10	42
2014	IS-06	22	44	17	6	11	0	0	67	17	18
2011	IS	44	33	10	7	3	2	1	79	11	147
2011	IS-02	50	19	0	13	6	6	6	79	21	16
2011	IS-03	37	30	7	19	7	0	0	67	26	27
2011	IS-04	44	33	13	4	2	4	0	80	6	52
2011	IS-05	47	43	3	3	3	0	0	90	7	30
2011	IS-06	32	42	21	5	0	0	0	74	5	19
2008	IS	39	38	9	7	6	1	0	78	13	140
2008	IS-02	33	50	0	11	6	0	0	83	17	18
2008	IS-03	42	47	11	0	0	0	0	89	0	19
2008	IS-04	43	28	13	10	8	0	0	70	18	40
2008	IS-05	40	38	10	5	7	0	0	79	12	42
2008	IS-06	39	44	6	6	0	6	0	88	6	18

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	61	27	4	4	4	1	88	8	114
2017	IS-03	36	48	11	5	0	0	84	5	19
2017	IS-04	68	20	0	5	5	2	91	9	44
2017	IS-05	61	32	3	0	3	0	94	3	31
2017	IS-06	65	14	7	7	7	0	79	14	14
2014	IS	43	35	10	9	4	0	78	13	144
2014	IS-02	51	35	0	14	0	0	86	14	14
2014	IS-03	32	47	4	7	11	0	79	18	28
2014	IS-04	49	23	13	13	3	0	72	15	39
2014	IS-05	48	38	12	2	0	0	86	2	42
2014	IS-06	33	33	17	17	0	0	67	17	18
2011	IS	48	33	7	7	5	0	80	13	147
2011	IS-02	50	31	0	13	6	0	81	19	16
2011	IS-03	48	22	11	11	7	0	70	19	27
2011	IS-04	50	33	6	8	4	0	83	12	52
2011	IS-05	50	33	3	3	10	0	83	13	30
2011	IS-06	32	47	16	5	0	0	79	5	19
2008	IS	43	34	7	11	5	0	77	16	139
2008	IS-02	53	35	6	6	0	0	88	6	17
2008	IS-03	47	37	5	5	5	0	84	11	19
2008	IS-04	55	18	10	10	8	0	73	18	40
2008	IS-05	33	45	5	12	5	0	79	17	42
2008	IS-06	33	44	11	11	0	0	78	11	18

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	81	14	4	1	1	0	95	2	114
2017	IS-03	63	21	11	5	0	0	84	5	19
2017	IS-04	87	11	2	0	0	0	98	0	44
2017	IS-05	84	13	3	0	0	0	97	0	31
2017	IS-06	79	14	0	0	7	0	93	7	14
2014	IS	82	16	1	0	1	0	98	1	144
2014	IS-02	86	14	0	0	0	0	100	0	14
2014	IS-03	79	14	0	0	7	0	93	7	28
2014	IS-04	87	13	0	0	0	0	100	0	39
2014	IS-05	79	21	0	0	0	0	100	0	42
2014	IS-06	83	11	6	0	0	0	94	0	18
2011	IS	82	14	2	1	1	0	95	3	147
2011	IS-02	88	6	0	0	6	0	94	6	16
2011	IS-03	74	19	0	4	4	0	93	7	27
2011	IS-04	85	12	4	0	0	0	96	0	52
2011	IS-05	90	10	0	0	0	0	100	0	30
2011	IS-06	68	21	5	5	0	0	89	5	19
2008	IS	88	6	4	1	1	1	95	1	140
2008	IS-02	89	11	0	0	0	0	100	0	18
2008	IS-03	84	5	11	0	0	0	89	0	19
2008	IS-04	93	3	3	3	0	0	95	3	40
2008	IS-05	83	10	5	0	0	2	95	0	42
2008	IS-06	94	6	0	0	0	0	100	0	18

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	60	23	6	4	4	1	4	86	7	114
2017	IS-03	42	21	11	5	5	5	11	75	13	19
2017	IS-04	66	25	2	2	0	0	5	95	2	44
2017	IS-05	61	26	10	0	3	0	0	87	3	31
2017	IS-06	50	21	7	7	15	0	0	71	22	14
2014	IS	42	20	9	10	6	6	8	71	18	144
2014	IS-02	72	21	7	0	0	0	0	93	0	14
2014	IS-03	43	11	11	21	4	11	0	60	28	28
2014	IS-04	41	13	5	8	8	3	23	72	21	39
2014	IS-05	43	29	7	2	7	7	5	81	11	42
2014	IS-06	28	22	11	28	6	6	0	53	35	18
2011	IS	35	17	14	13	5	6	10	62	22	147
2011	IS-02	50	0	19	6	6	19	0	62	15	16
2011	IS-03	33	19	15	11	11	4	7	58	25	27
2011	IS-04	27	15	12	19	4	6	17	55	30	52
2011	IS-05	47	20	10	10	0	7	7	77	12	30
2011	IS-06	32	21	21	11	11	0	5	56	22	19

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	74	16	1	6	3	1	90	9	114
2017	IS-03	68	21	5	5	0	0	89	5	19
2017	IS-04	79	14	0	2	2	2	95	5	44
2017	IS-05	71	23	0	3	3	0	94	6	31
2017	IS-06	65	7	0	21	7	0	72	28	14

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	70	18	2	4	3	4	91	7	114
2017	IS-03	63	21	0	5	0	11	94	6	19
2017	IS-04	79	11	2	5	0	2	93	5	44
2017	IS-05	61	29	3	0	3	3	93	3	31
2017	IS-06	65	14	0	14	7	0	79	21	14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	68	17	3	8	4	0	85	12	114
2017	IS-03	52	32	0	16	0	0	84	16	19
2017	IS-04	73	13	2	9	2	0	86	12	44
2017	IS-05	71	23	0	0	6	0	94	6	31
2017	IS-06	65	7	7	14	7	0	72	21	14
2014	IS	46	32	8	6	6	1	79	13	144
2014	IS-02	65	35	0	0	0	0	100	0	14
2014	IS-03	43	35	7	7	7	0	79	14	28
2014	IS-04	44	28	10	8	8	3	74	16	39
2014	IS-05	60	26	7	5	2	0	86	7	42
2014	IS-06	17	50	17	6	11	0	67	17	18

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	37	42	8	4	4	4	83	9	24
2017	IS-06	28	50	7	7	7	0	79	14	14
2014	IS	18	39	16	16	3	8	63	20	38
2014	IS-05	29	41	18	0	6	6	75	6	17
2014	IS-06	6	44	17	28	0	6	53	29	18

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	24	36	13	8	4	14	70	14	114
2017	IS-03	15	27	16	0	5	37	66	8	19
2017	IS-04	31	37	14	11	2	4	71	14	44
2017	IS-05	19	38	13	3	6	19	72	12	31
2017	IS-06	29	35	14	14	7	0	65	21	14
2014	IS	22	41	15	9	7	6	67	17	144
2014	IS-02	30	56	14	0	0	0	86	0	14
2014	IS-03	32	33	7	11	14	4	67	26	28
2014	IS-04	18	49	13	10	3	8	72	14	39
2014	IS-05	21	33	24	10	5	7	59	15	42
2014	IS-06	17	39	17	6	17	6	59	24	18
2011	IS	22	42	14	10	6	6	68	18	146
2011	IS-02	31	25	6	6	13	19	69	23	16
2011	IS-03	19	41	22	4	11	4	62	15	27
2011	IS-04	20	51	10	10	4	6	75	15	51
2011	IS-05	27	43	10	13	3	3	72	17	30
2011	IS-06	16	32	26	16	5	5	50	22	19

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	23	35	18	13	5	4	1	62	20	114
2017	IS-03	10	16	27	11	11	27	0	35	29	19
2017	IS-04	33	39	14	9	2	0	2	74	12	44
2017	IS-05	13	45	20	16	6	0	0	58	23	31
2017	IS-06	36	28	7	21	7	0	0	65	28	14
2014	IS	18	41	20	10	8	2	1	61	18	144
2014	IS-02	30	35	35	0	0	0	0	65	0	14
2014	IS-03	32	33	14	0	18	4	0	67	18	28
2014	IS-04	15	44	15	15	8	0	3	61	24	39
2014	IS-05	14	43	21	19	0	2	0	59	20	42
2014	IS-06	6	44	22	6	17	6	0	53	24	18
2011	IS	14	47	18	12	8	1	1	62	20	146
2011	IS-02	25	50	0	19	6	0	0	75	25	16
2011	IS-03	15	41	19	15	11	0	0	56	26	27
2011	IS-04	8	51	20	10	6	2	4	63	17	51
2011	IS-05	10	50	27	10	3	0	0	60	13	30
2011	IS-06	21	37	16	11	16	0	0	58	26	19
2008	IS	19	36	25	9	10	2	0	55	19	140
2008	IS-02	33	44	11	11	0	0	0	78	11	18
2008	IS-03	32	21	42	0	5	0	0	53	5	19
2008	IS-04	15	38	25	8	13	3	0	54	21	40
2008	IS-05	12	38	19	12	14	5	0	53	28	42
2008	IS-06	17	39	28	11	6	0	0	56	17	18

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	17	32	18	19	7	7	0	54	28	114
2017	IS-03	10	11	16	21	16	27	0	28	51	19
2017	IS-04	27	36	18	14	0	5	0	66	14	44
2017	IS-05	6	38	19	20	13	3	0	46	34	31
2017	IS-06	22	42	14	14	7	0	0	65	21	14
2014	IS	11	37	22	18	6	5	1	52	25	144
2014	IS-02	30	21	35	14	0	0	0	51	14	14
2014	IS-03	14	50	11	7	14	4	0	67	22	28
2014	IS-04	10	36	8	31	5	8	3	51	40	39
2014	IS-05	7	38	31	17	0	7	0	49	18	42
2014	IS-06	6	33	33	17	11	0	0	39	28	18
2011	IS	9	42	20	16	10	3	0	52	27	145
2011	IS-02	6	63	6	13	13	0	0	69	25	16
2011	IS-03	7	41	11	22	15	4	0	50	38	27
2011	IS-04	8	43	24	14	8	4	0	53	22	51
2011	IS-05	7	43	23	23	3	0	0	50	27	30
2011	IS-06	17	28	28	6	17	6	0	47	24	18
2008	IS	4	39	27	12	12	7	0	47	25	139
2008	IS-02	11	56	6	11	6	11	0	75	19	18
2008	IS-03	5	47	32	5	5	5	0	56	11	19
2008	IS-04	5	28	31	18	10	8	0	36	31	39
2008	IS-05	2	38	24	12	17	7	0	44	31	42
2008	IS-06	0	44	33	6	11	6	0	47	18	18

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	20	36	12	18	10	5	59	29	114
2017	IS-03	10	37	5	11	21	16	56	38	19
2017	IS-04	26	32	19	21	2	0	58	23	44
2017	IS-05	16	42	10	20	6	6	62	28	31
2017	IS-06	21	42	8	7	21	0	64	28	14
2014	IS	15	31	21	19	10	5	48	30	144
2014	IS-02	23	21	28	28	0	0	44	28	14
2014	IS-03	18	29	18	11	18	7	50	31	28
2014	IS-04	21	31	13	23	5	8	56	31	39
2014	IS-05	10	36	31	14	5	5	48	20	42
2014	IS-06	6	33	11	22	28	0	39	50	18
2011	IS	14	35	17	16	13	5	51	31	146
2011	IS-02	13	44	13	6	25	0	56	31	16
2011	IS-03	11	33	7	30	11	7	48	44	27
2011	IS-04	14	33	27	10	10	6	50	21	51
2011	IS-05	20	30	13	23	10	3	52	34	30
2011	IS-06	11	42	11	16	16	5	56	33	19
2008	IS	8	35	19	14	12	12	48	30	139
2008	IS-02	12	41	12	12	18	6	56	31	17
2008	IS-03	11	37	21	21	11	0	47	32	19
2008	IS-04	8	30	28	10	15	10	42	28	40
2008	IS-05	7	36	14	19	7	17	51	31	42
2008	IS-06	6	33	22	11	17	11	44	31	18

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	20	42	12	17	5	3	65	23	114
2017	IS-03	15	21	16	21	11	16	43	38	19
2017	IS-04	25	39	14	18	2	2	65	21	44
2017	IS-05	13	61	10	13	3	0	74	16	31
2017	IS-06	28	43	7	7	14	0	72	21	14
2014	IS	13	46	19	13	8	1	60	21	141
2014	IS-02	32	23	38	8	0	0	55	8	13
2014	IS-03	11	45	15	11	15	4	58	27	27
2014	IS-04	13	44	13	23	8	0	56	31	39
2014	IS-05	10	61	12	12	2	2	73	15	41
2014	IS-06	11	39	28	6	17	0	50	22	18
2011	IS	14	44	12	19	10	1	59	28	145
2011	IS-02	25	31	13	19	13	0	56	31	16
2011	IS-03	12	38	15	31	4	0	50	35	26
2011	IS-04	10	47	12	16	14	2	58	30	51
2011	IS-05	20	43	13	20	3	0	63	23	30
2011	IS-06	16	58	5	11	11	0	74	21	19
2008	IS	12	43	19	12	10	4	57	23	139
2008	IS-02	28	28	39	0	6	0	56	6	18
2008	IS-03	21	47	11	5	16	0	68	21	19
2008	IS-04	8	45	18	13	10	8	57	24	40
2008	IS-05	7	48	10	21	12	2	56	34	42
2008	IS-06	11	44	33	11	0	0	56	11	18

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	24	48	15	7	4	2	73	12	114
2017	IS-03	26	37	16	5	11	5	66	17	19
2017	IS-04	25	50	16	5	2	2	76	7	44
2017	IS-05	26	48	13	10	3	0	74	13	31
2017	IS-06	14	65	7	7	7	0	79	14	14
2014	IS	22	48	17	10	3	0	70	13	144
2014	IS-02	58	21	7	7	7	0	79	14	14
2014	IS-03	25	50	11	7	7	0	75	14	28
2014	IS-04	26	54	13	5	3	0	79	8	39
2014	IS-05	12	52	21	14	0	0	64	14	42
2014	IS-06	11	50	17	17	6	0	61	22	18
2011	IS	27	48	13	6	4	2	76	10	147
2011	IS-02	44	44	6	0	6	0	88	6	16
2011	IS-03	26	56	11	0	4	4	85	4	27
2011	IS-04	21	52	13	8	2	4	76	10	52
2011	IS-05	27	47	10	17	0	0	73	17	30
2011	IS-06	32	37	21	0	11	0	68	11	19

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	30	45	11	3	2	10	0	82	5	114
2017	IS-03	31	37	11	0	0	21	0	86	0	19
2017	IS-04	32	48	9	5	2	5	0	83	7	44
2017	IS-05	23	42	19	3	0	13	0	74	4	31
2017	IS-06	43	42	0	0	7	7	0	92	8	14
2014	IS	28	49	12	6	3	1	1	78	10	144
2014	IS-02	44	42	0	7	0	0	7	92	8	14
2014	IS-03	32	54	7	4	4	0	0	86	7	28
2014	IS-04	31	41	18	5	5	0	0	72	10	39
2014	IS-05	26	55	7	7	2	2	0	83	10	42
2014	IS-06	6	56	22	11	6	0	0	61	17	18
2011	IS	34	36	19	5	2	4	0	73	7	146
2011	IS-02	63	19	6	13	0	0	0	81	13	16
2011	IS-03	31	42	15	4	0	8	0	79	4	26
2011	IS-04	31	37	23	4	2	4	0	70	6	52
2011	IS-05	33	43	17	0	3	3	0	79	3	30
2011	IS-06	21	32	32	11	0	5	0	56	11	19

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	44	39	7	9	0	2	0	84	9	114
2017	IS-03	31	32	5	21	0	11	0	70	24	19
2017	IS-04	36	45	7	11	0	0	0	82	11	44
2017	IS-05	48	42	7	3	0	0	0	90	3	31
2017	IS-06	71	29	0	0	0	0	0	100	0	14
2014	IS	39	40	7	10	2	2	0	81	12	144
2014	IS-02	51	21	14	7	7	0	0	72	14	14
2014	IS-03	43	35	4	15	0	4	0	81	16	28
2014	IS-04	36	46	5	10	3	0	0	82	13	39
2014	IS-05	36	45	10	5	0	5	0	85	5	42
2014	IS-06	44	39	6	6	6	0	0	83	11	18
2011	IS	41	37	5	10	5	1	1	80	15	147
2011	IS-02	56	31	6	0	0	6	0	93	0	16
2011	IS-03	48	22	4	22	0	0	4	73	23	27
2011	IS-04	35	44	4	10	6	2	0	80	16	52
2011	IS-05	37	43	7	3	10	0	0	80	13	30
2011	IS-06	53	26	0	16	5	0	0	79	21	19
2008	IS	48	31	5	9	5	1	0	80	14	140
2008	IS-02	39	28	11	22	0	0	0	67	22	18
2008	IS-03	58	16	5	16	5	0	0	74	21	19
2008	IS-04	45	35	3	8	8	3	0	82	15	40
2008	IS-05	50	33	5	2	7	2	0	85	10	42
2008	IS-06	50	39	6	6	0	0	0	89	6	18

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	23	40	18	8	5	4	4	67	14	114
2017	IS-03	10	37	11	5	16	16	5	59	27	19
2017	IS-04	20	41	23	9	2	0	5	64	12	44
2017	IS-05	32	39	19	6	0	3	0	74	7	31
2017	IS-06	21	43	7	7	14	0	7	70	23	14
2014	IS	19	33	21	17	6	2	1	53	24	144
2014	IS-02	37	14	28	7	7	7	0	55	15	14
2014	IS-03	18	28	25	22	7	0	0	46	29	28
2014	IS-04	10	31	26	23	5	3	3	43	30	39
2014	IS-05	24	38	17	14	5	2	0	63	20	42
2014	IS-06	17	50	17	11	6	0	0	67	17	18
2011	IS	15	37	21	14	8	4	1	55	22	146
2011	IS-02	25	13	44	13	6	0	0	38	19	16
2011	IS-03	11	37	11	19	11	7	4	54	33	27
2011	IS-04	10	37	25	16	8	2	2	49	24	51
2011	IS-05	27	43	13	7	3	7	0	75	11	30
2011	IS-06	5	53	16	11	11	5	0	61	22	19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	10	25	17	20	13	10	4	41	39	114
2017	IS-03	5	27	16	11	11	26	5	46	31	19
2017	IS-04	16	27	18	23	7	7	2	47	33	44
2017	IS-05	3	23	29	29	10	6	0	28	41	31
2017	IS-06	21	14	0	7	43	0	14	41	59	14
2014	IS	7	21	20	21	15	15	1	34	43	144
2014	IS-02	16	21	14	21	0	28	0	51	29	14
2014	IS-03	0	32	11	28	21	7	0	34	53	28
2014	IS-04	10	18	18	23	13	15	3	34	44	39
2014	IS-05	7	24	21	10	14	21	2	41	31	42
2014	IS-06	6	11	33	22	28	0	0	17	50	18
2011	IS	8	20	19	20	14	16	3	34	42	146
2011	IS-02	13	13	13	13	13	31	6	40	40	16
2011	IS-03	4	33	4	22	26	7	4	42	54	27
2011	IS-04	10	18	24	22	12	16	0	33	40	51
2011	IS-05	10	27	17	13	10	20	3	48	30	30
2011	IS-06	5	5	32	26	16	11	5	13	50	19

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	52	32	6	6	1	3	1	86	7	114
2017	IS-03	31	27	11	27	0	5	0	61	28	19
2017	IS-04	52	41	2	2	0	2	0	95	2	44
2017	IS-05	52	26	10	3	3	3	3	83	7	31
2017	IS-06	72	21	7	0	0	0	0	93	0	14
2014	IS	52	30	10	6	1	1	1	83	7	144
2014	IS-02	58	35	7	0	0	0	0	93	0	14
2014	IS-03	46	29	11	11	4	0	0	75	14	28
2014	IS-04	64	26	5	0	0	3	3	95	0	39
2014	IS-05	52	29	10	10	0	0	0	81	10	42
2014	IS-06	33	44	11	11	0	0	0	78	11	18

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	63	28	3	2	4	0	95	2	114
2017	IS-03	52	37	0	5	5	0	94	6	19
2017	IS-04	66	27	2	0	5	0	98	0	44
2017	IS-05	68	26	6	0	0	0	94	0	31
2017	IS-06	65	28	0	0	7	0	100	0	14
2014	IS	72	21	3	1	1	1	96	1	144
2014	IS-02	86	14	0	0	0	0	100	0	14
2014	IS-03	75	18	0	4	4	0	96	4	28
2014	IS-04	79	15	3	0	0	3	97	0	39
2014	IS-05	67	24	5	0	2	2	95	0	42
2014	IS-06	56	39	6	0	0	0	94	0	18
2011	IS	71	20	4	2	1	2	94	2	147
2011	IS-02	69	19	0	0	6	6	100	0	16
2011	IS-03	67	22	7	4	0	0	89	4	27
2011	IS-04	71	23	4	0	0	2	96	0	52
2011	IS-05	73	20	0	3	0	3	97	3	30
2011	IS-06	79	11	11	0	0	0	89	0	19
2008	IS	70	18	6	3	1	2	91	3	140
2008	IS-02	78	11	6	6	0	0	89	6	18
2008	IS-03	58	26	11	0	0	5	89	0	19
2008	IS-04	65	18	8	5	3	3	87	5	40
2008	IS-05	71	17	5	2	2	2	93	3	42
2008	IS-06	78	22	0	0	0	0	100	0	18

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	30	38	14	9	2	6	1	73	12	114
2017	IS-03	31	27	16	5	0	21	0	73	7	19
2017	IS-04	39	32	14	9	2	2	2	73	12	44
2017	IS-05	13	58	13	10	0	6	0	76	10	31
2017	IS-06	35	28	14	15	7	0	0	64	22	14
2014	IS	24	43	16	12	3	1	0	68	16	144
2014	IS-02	30	42	14	7	7	0	0	72	14	14
2014	IS-03	33	35	11	14	4	4	0	71	18	28
2014	IS-04	23	44	13	15	3	3	0	68	18	39
2014	IS-05	21	55	10	12	2	0	0	76	14	42
2014	IS-06	17	28	44	6	6	0	0	44	11	18
2011	IS	34	37	13	10	3	4	0	74	13	147
2011	IS-02	25	50	0	0	6	19	0	92	8	16
2011	IS-03	26	37	15	11	7	4	0	65	19	27
2011	IS-04	37	37	19	8	0	0	0	73	8	52
2011	IS-05	40	33	7	13	0	7	0	79	14	30
2011	IS-06	42	32	11	16	0	0	0	74	16	19
2008	IS	24	43	16	8	6	3	0	69	14	140
2008	IS-02	33	39	17	0	6	6	0	76	6	18
2008	IS-03	26	32	32	5	5	0	0	58	11	19
2008	IS-04	20	48	18	8	8	0	0	68	15	40
2008	IS-05	26	45	10	7	7	5	0	75	15	42
2008	IS-06	22	44	11	17	0	6	0	71	18	18

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	25	34	14	17	5	2	3	62	23	114
2017	IS-03	10	37	5	37	5	5	0	49	45	19
2017	IS-04	37	34	14	7	2	2	5	75	10	44
2017	IS-05	16	42	20	16	6	0	0	58	23	31
2017	IS-06	28	21	14	15	14	0	7	53	32	14
2014	IS	13	30	15	23	15	1	2	45	40	144
2014	IS-02	16	14	7	35	28	0	0	30	63	14
2014	IS-03	15	43	11	11	21	0	0	57	32	28
2014	IS-04	8	41	15	21	8	0	8	53	31	39
2014	IS-05	17	29	12	31	7	5	0	48	40	42
2014	IS-06	11	11	39	17	22	0	0	22	39	18
2011	IS	23	27	18	18	12	1	1	51	30	147
2011	IS-02	6	31	13	19	19	13	0	43	43	16
2011	IS-03	11	33	15	26	15	0	0	44	41	27
2011	IS-04	21	19	29	19	12	0	0	40	31	52
2011	IS-05	43	27	10	7	7	0	7	75	14	30
2011	IS-06	26	32	11	21	11	0	0	58	32	19
2008	IS	22	34	17	13	13	1	1	57	26	139
2008	IS-02	17	22	22	28	11	0	0	39	39	18
2008	IS-03	16	32	16	16	16	5	0	50	33	19
2008	IS-04	20	45	8	15	13	0	0	65	28	40
2008	IS-05	29	27	17	10	15	0	2	58	25	41
2008	IS-06	28	33	33	0	6	0	0	61	6	18

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	25	40	16	6	5	7	71	12	114
2017	IS-03	15	43	11	5	11	16	68	19	19
2017	IS-04	31	37	21	5	2	5	71	7	44
2017	IS-05	16	51	10	13	3	6	72	18	31
2017	IS-06	36	35	14	0	14	0	72	14	14

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	55	37	7	0	0	2	93	0	114
2017	IS-03	47	37	16	0	0	0	84	0	19
2017	IS-04	48	38	9	0	0	5	90	0	44
2017	IS-05	58	38	3	0	0	0	97	0	31
2017	IS-06	79	21	0	0	0	0	100	0	14
2014	IS	40	43	9	3	2	3	86	4	144
2014	IS-02	51	42	0	0	7	0	93	7	14
2014	IS-03	57	25	11	7	0	0	82	7	28
2014	IS-04	38	44	13	3	0	3	84	3	39
2014	IS-05	36	50	5	0	0	10	95	0	42
2014	IS-06	28	56	11	6	0	0	83	6	18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	46	41	7	3	1	2	0	89	4	114
2017	IS-03	41	43	11	5	0	0	0	84	5	19
2017	IS-04	40	48	9	0	0	2	0	91	0	44
2017	IS-05	48	42	7	3	0	0	0	90	3	31
2017	IS-06	65	21	0	7	7	0	0	86	14	14
2014	IS	32	49	8	6	1	3	1	84	7	144
2014	IS-02	44	42	0	0	0	14	0	100	0	14
2014	IS-03	57	28	0	11	4	0	0	86	14	28
2014	IS-04	28	49	10	8	0	3	3	81	8	39
2014	IS-05	24	52	14	5	0	5	0	80	5	42
2014	IS-06	17	67	11	6	0	0	0	83	6	18
2011	IS	26	45	12	7	5	5	1	75	12	146
2011	IS-02	56	13	0	13	6	6	6	79	21	16
2011	IS-03	22	44	19	4	7	4	0	69	12	27
2011	IS-04	20	51	16	6	4	4	0	73	10	51
2011	IS-05	27	47	13	3	3	7	0	79	7	30
2011	IS-06	26	53	0	16	0	5	0	83	17	19

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	53	35	10	1	1	0	0	89	2	114
2017	IS-03	36	48	16	0	0	0	0	84	0	19
2017	IS-04	59	32	9	0	0	0	0	91	0	44
2017	IS-05	48	45	3	3	0	0	0	94	3	31
2017	IS-06	65	14	14	0	7	0	0	79	7	14
2014	IS	44	45	7	3	1	0	0	89	4	144
2014	IS-02	51	49	0	0	0	0	0	100	0	14
2014	IS-03	54	25	14	4	4	0	0	79	7	28
2014	IS-04	44	46	3	8	0	0	0	90	8	39
2014	IS-05	48	48	2	2	0	0	0	95	2	42
2014	IS-06	22	61	17	0	0	0	0	83	0	18
2011	IS	42	38	10	8	2	1	0	80	10	146
2011	IS-02	69	19	0	13	0	0	0	88	13	16
2011	IS-03	37	44	11	4	4	0	0	81	7	27
2011	IS-04	39	35	12	10	2	2	0	76	12	51
2011	IS-05	43	33	13	10	0	0	0	77	10	30
2011	IS-06	32	58	11	0	0	0	0	89	0	19
2008	IS	29	47	11	7	4	0	1	77	12	140
2008	IS-02	39	44	11	6	0	0	0	83	6	18
2008	IS-03	37	47	5	5	5	0	0	84	11	19
2008	IS-04	33	43	10	8	8	0	0	75	15	40
2008	IS-05	21	50	12	10	5	0	2	73	15	42
2008	IS-06	28	50	22	0	0	0	0	78	0	18

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	26	46	15	7	3	3	74	10	112
2017	IS-03	20	48	16	11	0	5	72	11	19
2017	IS-04	32	50	14	2	2	0	81	5	43
2017	IS-05	16	45	20	10	3	6	65	14	31
2017	IS-06	39	30	8	15	8	0	70	23	13
2014	IS	14	44	21	14	6	1	59	20	144
2014	IS-02	30	49	14	0	7	0	79	7	14
2014	IS-03	18	40	14	21	4	4	60	26	28
2014	IS-04	15	44	18	18	5	0	59	23	39
2014	IS-05	7	52	24	12	2	2	61	15	42
2014	IS-06	11	28	33	11	17	0	39	28	18
2011	IS	16	39	25	12	7	0	55	19	146
2011	IS-02	19	44	13	19	6	0	63	25	16
2011	IS-03	19	42	19	8	12	0	62	19	26
2011	IS-04	13	35	37	12	4	0	48	15	52
2011	IS-05	17	47	20	13	3	0	63	17	30
2011	IS-06	16	32	26	16	11	0	47	26	19

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	28	46	15	7	2	2	0	76	9	114
2017	IS-03	20	48	16	11	0	5	0	72	11	19
2017	IS-04	33	51	12	2	2	0	0	84	5	44
2017	IS-05	16	48	16	16	0	3	0	66	17	31
2017	IS-06	58	14	21	0	7	0	0	72	7	14
2014	IS	15	49	22	10	5	0	0	63	15	144
2014	IS-02	30	49	14	0	7	0	0	79	7	14
2014	IS-03	14	47	14	18	7	0	0	61	25	28
2014	IS-04	15	54	18	10	3	0	0	69	13	39
2014	IS-05	12	52	24	10	2	0	0	64	12	42
2014	IS-06	11	28	39	11	11	0	0	39	22	18
2011	IS	18	44	18	15	5	0	0	62	20	147
2011	IS-02	19	44	13	19	6	0	0	63	25	16
2011	IS-03	26	44	15	11	4	0	0	70	15	27
2011	IS-04	15	38	27	17	2	0	0	54	19	52
2011	IS-05	17	50	17	13	3	0	0	67	17	30
2011	IS-06	16	47	11	16	11	0	0	63	26	19
2008	IS	19	39	21	12	7	1	1	59	20	140
2008	IS-02	17	56	17	6	6	0	0	72	11	18
2008	IS-03	37	37	16	11	0	0	0	74	11	19
2008	IS-04	18	40	25	13	5	0	0	58	18	40
2008	IS-05	17	38	14	10	17	2	2	58	28	42
2008	IS-06	17	28	39	17	0	0	0	44	17	18

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	24	28	18	14	8	6	1	56	24	114
2017	IS-03	31	11	16	32	5	5	0	44	39	19
2017	IS-04	28	33	21	7	2	7	2	67	10	44
2017	IS-05	13	32	19	13	16	6	0	48	31	31
2017	IS-06	36	35	7	7	14	0	0	72	21	14
2014	IS	15	25	22	23	11	3	0	42	35	144
2014	IS-02	37	14	35	0	7	7	0	55	8	14
2014	IS-03	14	26	11	32	11	7	0	43	46	28
2014	IS-04	15	33	15	23	13	0	0	49	36	39
2014	IS-05	14	21	31	17	12	5	0	38	30	42
2014	IS-06	6	22	17	44	11	0	0	28	56	18
2011	IS	15	22	23	20	15	5	0	39	37	146
2011	IS-02	13	13	25	13	31	6	0	27	47	16
2011	IS-03	26	26	15	7	22	4	0	54	31	27
2011	IS-04	12	24	24	29	6	6	0	38	38	51
2011	IS-05	13	17	27	27	10	7	0	32	39	30
2011	IS-06	11	26	26	11	21	5	0	39	33	19
2008	IS	16	22	20	21	11	9	1	42	36	140
2008	IS-02	28	17	22	11	17	6	0	47	29	18
2008	IS-03	21	21	26	16	11	5	0	44	28	19
2008	IS-04	15	18	25	20	10	13	0	37	34	40
2008	IS-05	7	31	10	29	14	7	2	42	47	42
2008	IS-06	22	22	28	11	6	11	0	50	19	18

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	IS	30	36	34	114
2017	IS-03	53	31	16	19
2017	IS-04	14	49	37	44
2017	IS-05	33	35	32	31
2017	IS-06	35	14	50	14
2014	IS	42	27	30	144
2014	IS-02	51	21	28	14
2014	IS-03	46	29	25	28
2014	IS-04	28	36	36	39
2014	IS-05	43	26	31	42
2014	IS-06	50	17	33	18
2011	IS	44	26	31	147
2011	IS-02	75	6	19	16
2011	IS-03	37	30	33	27
2011	IS-04	37	25	38	52
2011	IS-05	40	37	23	30
2011	IS-06	53	21	26	19

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	IS	6	21	53	6	9	6	34
2017	IS-03	10	10	40	10	20	9	10
2017	IS-05	0	30	60	10	0	0	10
2014	IS	7	20	62	8	9999	3	61
2014	IS-03	0	23	54	15	9999	8	13
2014	IS-04	9	18	73	0	9999	0	11
2014	IS-05	11	11	72	6	9999	0	18
2011	IS	6	19	48	11	9999	16	64
2011	IS-02	0	17	58	0	9999	25	12
2011	IS-03	0	40	40	20	9999	0	10
2011	IS-04	16	5	53	11	9999	16	19
2011	IS-05	8	0	42	17	9999	33	12
2011	IS-06	0	50	40	10	9999	0	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	11	89	114
2017	IS-06	35	65	14
2014	IS	18	82	144
2014	IS-03	25	75	28
2014	IS-04	13	87	39
2014	IS-05	17	83	42

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	IS	85	13
2014	IS	81	26

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	IS	0	13
2014	IS	0	26

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	IS	38	13
2014	IS	42	26

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	IS	62	13
2014	IS	34	26

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	IS	46	13
2014	IS	66	26

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	IS	46	13
2014	IS	46	26

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	IS	85	13
2014	IS	66	26

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	IS	46	13
2014	IS	31	26

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	IS	0	13
2014	IS	0	26

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	IS	54	13
2014	IS	50	26

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	IS	46	13
2014	IS	53	26

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	IS	0	13

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	IS	0	13

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	IS	0	13
2014	IS	0	24

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	IS	0	13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	IS	0	13
2014	IS	0	24

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	IS	46	13
2014	IS	55	24

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	IS	0	13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	85	15	13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	12	20	13	8	2	37	9	58	18	114
2017	IS-03	5	11	11	16	0	47	11	38	38	19
2017	IS-04	16	30	15	5	2	25	7	67	10	44
2017	IS-05	16	20	3	6	0	42	13	79	14	31
2017	IS-06	7	0	22	14	7	50	0	14	42	14
2014	IS	15	18	19	6	7	32	3	51	19	144
2014	IS-02	30	7	14	0	7	42	0	64	12	14
2014	IS-03	21	14	25	4	7	29	0	50	15	28
2014	IS-04	15	13	28	3	8	28	5	42	15	39
2014	IS-05	10	24	12	7	5	38	5	58	21	42
2014	IS-06	6	33	11	17	11	17	6	50	36	18

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	30	23	20	9	2	17	0	64	13	113
2017	IS-03	15	11	11	16	0	47	0	49	30	19
2017	IS-04	35	25	23	5	2	9	0	66	8	43
2017	IS-05	36	22	16	10	0	16	0	69	12	31
2017	IS-06	28	21	29	14	7	0	0	50	21	14
2014	IS	22	28	22	6	4	17	1	61	13	144
2014	IS-02	37	7	21	0	7	28	0	61	10	14
2014	IS-03	21	25	25	14	4	11	0	52	20	28
2014	IS-04	18	33	26	5	3	15	0	61	9	39
2014	IS-05	29	29	12	5	2	21	2	75	9	42
2014	IS-06	6	44	28	6	11	6	0	53	18	18
2011	IS	20	36	14	12	3	13	1	66	17	147
2011	IS-02	38	19	13	6	0	25	0	75	8	16
2011	IS-03	19	33	15	15	7	7	4	58	25	27
2011	IS-04	21	38	19	13	0	8	0	65	15	52
2011	IS-05	17	33	7	10	7	23	3	68	23	30
2011	IS-06	16	53	11	11	0	11	0	76	12	19

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	24	53	10	10	2	0	1	79	12	114
2017	IS-03	5	42	16	27	5	0	5	50	34	19
2017	IS-04	22	57	9	9	2	0	0	79	11	44
2017	IS-05	23	61	10	6	0	0	0	84	6	31
2017	IS-06	65	35	0	0	0	0	0	100	0	14
2014	IS	22	55	11	6	0	4	2	82	6	143
2014	IS-02	23	28	7	21	0	14	7	64	27	14
2014	IS-03	18	50	14	11	0	4	4	72	12	28
2014	IS-04	18	66	11	0	0	3	3	89	0	38
2014	IS-05	24	57	12	2	0	5	0	85	3	42
2014	IS-06	28	61	6	6	0	0	0	89	6	18
2011	IS	26	59	5	6	1	0	2	87	8	147
2011	IS-02	25	50	0	13	6	0	6	80	20	16
2011	IS-03	15	63	4	15	4	0	0	78	19	27
2011	IS-04	19	63	12	4	0	0	2	84	4	52
2011	IS-05	40	57	0	0	0	0	3	100	0	30
2011	IS-06	42	53	5	0	0	0	0	95	0	19
2008	IS	27	50	9	10	2	1	1	79	12	141
2008	IS-02	11	39	6	33	6	0	6	53	41	18
2008	IS-03	20	65	5	0	5	5	0	89	5	20
2008	IS-04	33	38	15	13	3	0	0	70	15	40
2008	IS-05	31	52	7	7	0	2	0	85	7	42
2008	IS-06	28	61	6	0	0	0	6	94	0	18

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	5	18	25	1	1	43	8	46	4	113
2017	IS-03	5	11	11	5	0	53	16	50	17	19
2017	IS-04	5	20	29	0	0	32	13	46	0	44
2017	IS-05	7	16	30	0	0	47	0	43	0	30
2017	IS-06	7	21	8	0	7	57	0	65	16	14
2014	IS	6	16	25	8	1	35	9	38	17	144
2014	IS-02	23	21	7	7	0	35	7	76	12	14
2014	IS-03	4	21	32	7	0	26	11	39	11	28
2014	IS-04	5	13	23	13	5	31	10	30	30	39
2014	IS-05	5	14	21	7	0	43	10	40	15	42
2014	IS-06	0	17	39	6	0	39	0	27	9	18
2011	IS	8	21	21	3	2	33	11	52	10	147
2011	IS-02	13	6	25	0	0	44	13	43	0	16
2011	IS-03	0	19	11	7	7	37	19	42	33	27
2011	IS-04	8	27	17	4	2	31	12	60	10	52
2011	IS-05	7	23	30	3	0	30	7	47	5	30
2011	IS-06	21	21	21	0	0	32	5	67	0	19

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	51	27	8	2	0	12	1	89	2	113
2017	IS-03	26	21	16	0	0	32	5	75	0	19
2017	IS-04	56	28	9	0	0	7	0	90	0	43
2017	IS-05	55	32	0	3	0	10	0	96	4	31
2017	IS-06	65	14	14	7	0	0	0	79	7	14
2014	IS	34	39	10	3	2	9	2	82	6	143
2014	IS-02	37	35	14	0	0	7	7	84	0	14
2014	IS-03	32	35	18	4	0	8	4	76	4	28
2014	IS-04	26	42	13	3	8	5	3	74	11	38
2014	IS-05	40	33	5	5	0	17	0	89	6	42
2014	IS-06	33	50	6	6	0	6	0	88	6	18
2011	IS	37	41	10	1	1	7	3	87	2	147
2011	IS-02	44	25	13	6	0	6	6	79	7	16
2011	IS-03	26	52	11	0	4	7	0	84	4	27
2011	IS-04	37	40	10	2	0	8	4	87	2	52
2011	IS-05	40	47	3	0	0	7	3	96	0	30
2011	IS-06	47	26	16	0	0	5	5	82	0	19
2008	IS	32	41	10	1	2	12	1	84	4	141
2008	IS-02	28	33	11	0	0	22	6	85	0	18
2008	IS-03	40	45	5	0	0	10	0	94	0	20
2008	IS-04	30	38	10	3	5	15	0	79	9	40
2008	IS-05	36	40	14	0	2	7	0	82	3	42
2008	IS-06	22	56	0	6	0	11	6	93	7	18

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	37	32	14	3	2	12	1	79	5	114
2017	IS-03	21	27	11	5	0	32	5	75	8	19
2017	IS-04	38	34	14	5	0	9	0	80	5	44
2017	IS-05	42	32	16	0	0	10	0	82	0	31
2017	IS-06	50	21	14	0	14	0	0	72	14	14
2014	IS	24	41	15	3	1	14	2	77	5	143
2014	IS-02	37	28	0	0	0	28	7	100	0	14
2014	IS-03	21	35	21	7	0	11	4	67	8	28
2014	IS-04	18	55	8	3	3	11	3	85	6	38
2014	IS-05	29	33	17	0	2	19	0	76	3	42
2014	IS-06	17	44	28	6	0	6	0	65	6	18
2011	IS	33	35	12	2	1	13	3	82	3	147
2011	IS-02	25	31	13	0	0	25	6	82	0	16
2011	IS-03	26	41	11	4	4	15	0	78	9	27
2011	IS-04	35	31	19	2	0	10	4	76	2	52
2011	IS-05	37	40	3	0	0	17	3	96	0	30
2011	IS-06	42	37	11	0	0	5	5	88	0	19
2008	IS	37	32	11	4	5	10	1	78	10	140
2008	IS-02	44	22	17	6	0	6	6	75	6	18
2008	IS-03	37	53	5	0	5	0	0	89	5	19
2008	IS-04	40	25	5	5	10	15	0	76	18	40
2008	IS-05	38	31	12	2	5	12	0	78	8	42
2008	IS-06	28	39	17	6	0	11	0	75	6	18

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	6	94	114
2017	IS-06	0	100	14
2014	IS	4	96	144
2014	IS-05	0	100	42

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	13	15	12	3	1	50	8	65	8	114
2017	IS-03	11	5	5	11	5	52	11	43	43	19
2017	IS-04	14	23	18	0	0	36	9	68	0	44
2017	IS-05	20	13	6	0	0	52	9	83	0	31
2017	IS-06	0	7	8	0	0	85	0	47	0	14
2014	IS	11	15	19	1	2	45	6	54	7	144
2014	IS-02	23	7	14	0	0	49	7	68	0	14
2014	IS-03	14	14	32	7	4	26	4	40	15	28
2014	IS-04	10	15	15	0	3	49	8	59	6	39
2014	IS-05	10	14	10	0	0	60	7	71	0	42
2014	IS-06	6	28	28	0	6	28	6	50	8	18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	32	32	18	0	1	16	1	78	1	114
2017	IS-03	15	16	21	0	5	37	5	54	9	19
2017	IS-04	32	34	25	0	0	9	0	72	0	44
2017	IS-05	45	35	6	0	0	13	0	93	0	31
2017	IS-06	35	28	22	0	0	14	0	74	0	14
2014	IS	20	30	19	3	1	25	3	69	5	144
2014	IS-02	37	21	14	0	0	28	0	80	0	14
2014	IS-03	21	21	21	7	4	22	4	57	14	28
2014	IS-04	21	38	15	3	0	18	5	77	3	39
2014	IS-05	21	29	10	0	0	38	2	84	0	42
2014	IS-06	6	39	44	6	0	6	0	47	6	18
2011	IS	27	38	12	5	2	14	1	77	9	146
2011	IS-02	44	31	0	6	0	19	0	92	8	16
2011	IS-03	26	30	7	15	4	15	4	68	23	27
2011	IS-04	29	35	20	4	0	12	0	73	4	51
2011	IS-05	20	43	13	3	0	20	0	79	4	30
2011	IS-06	21	53	11	0	5	11	0	82	6	19

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	18	21	21	16	22	2	40	39	114
2017	IS-03	27	21	21	11	21	0	47	32	19
2017	IS-04	12	18	18	27	23	2	31	51	44
2017	IS-05	16	26	36	13	10	0	42	22	31
2017	IS-06	36	21	7	7	21	7	62	30	14

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	10	23	35	18	15	32	33	114
2017	IS-03	10	37	21	27	5	47	32	19
2017	IS-04	9	25	46	7	14	34	21	44
2017	IS-05	10	13	39	29	10	23	39	31
2017	IS-06	14	21	7	22	35	35	58	14

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	13	26	33	15	12	1	39	28	113
2017	IS-03	16	32	32	10	11	0	47	21	19
2017	IS-04	11	27	44	5	11	2	39	16	44
2017	IS-05	10	22	26	32	10	0	32	42	31
2017	IS-06	15	32	15	15	23	0	47	38	13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	16	25	23	20	15	1	41	36	114
2017	IS-03	26	21	21	21	5	5	50	28	19
2017	IS-04	16	29	30	11	14	0	45	25	44
2017	IS-05	13	29	13	32	13	0	42	45	31
2017	IS-06	14	21	14	14	36	0	35	50	14

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	25	32	27	5	9	1	1	58	14	114
2017	IS-03	32	37	27	0	5	0	0	68	5	19
2017	IS-04	25	33	26	5	7	2	2	61	12	44
2017	IS-05	19	32	39	3	6	0	0	51	10	31
2017	IS-06	21	21	14	14	29	0	0	42	43	14

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	22	27	28	14	9	49	23	114
2017	IS-03	21	27	47	0	5	47	5	19
2017	IS-04	27	30	28	11	5	56	16	44
2017	IS-05	13	29	26	26	6	42	32	31
2017	IS-06	35	7	14	14	29	42	43	14

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	23	35	29	7	5	1	58	13	113
2017	IS-03	26	32	15	21	0	5	61	22	19
2017	IS-04	29	32	32	2	5	0	61	7	44
2017	IS-05	6	42	35	10	7	0	48	16	31
2017	IS-06	39	23	23	0	15	0	62	15	13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	17	29	26	13	12	1	47	26	113
2017	IS-03	26	16	31	5	16	5	45	22	19
2017	IS-04	18	32	27	9	14	0	50	23	44
2017	IS-05	10	23	32	26	10	0	32	36	31
2017	IS-06	15	47	15	8	15	0	62	23	13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	28	31	23	9	7	1	1	60	16	113
2017	IS-03	21	27	31	5	5	5	5	53	12	19
2017	IS-04	34	27	23	5	12	0	0	61	16	44
2017	IS-05	23	39	22	10	6	0	0	61	16	31
2017	IS-06	30	23	15	32	0	0	0	53	32	13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	24	35	22	12	5	2	60	17	113
2017	IS-03	16	37	31	5	5	5	56	11	19
2017	IS-04	25	38	21	11	5	0	63	16	44
2017	IS-05	32	19	29	16	0	3	53	17	31
2017	IS-06	23	38	8	23	9	0	61	32	13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	44	29	15	7	2	3	75	9	112
2017	IS-03	42	26	5	16	5	5	72	22	19
2017	IS-04	39	29	21	5	2	5	71	7	44
2017	IS-05	60	23	13	3	0	0	83	3	30
2017	IS-06	39	38	8	15	0	0	77	15	13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	73	14	5	4	1	3	89	5	113
2017	IS-03	63	15	5	5	0	11	88	6	19
2017	IS-04	77	13	5	2	0	2	93	2	44
2017	IS-05	81	13	0	3	3	0	94	6	31
2017	IS-06	62	8	15	15	0	0	70	15	13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	45	31	11	3	5	5	80	8	113
2017	IS-03	42	32	5	0	5	15	87	6	19
2017	IS-04	44	30	11	2	5	7	80	8	43
2017	IS-05	42	35	13	3	6	0	77	10	31
2017	IS-06	50	28	7	7	7	0	79	14	14

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	56	23	9	4	4	4	82	8	113
2017	IS-03	53	21	11	0	0	15	87	0	19
2017	IS-04	59	16	11	7	2	5	78	10	44
2017	IS-05	55	35	3	3	3	0	90	6	31
2017	IS-06	62	15	0	8	15	0	77	23	13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	47	9	6	3	2	34	84	7	113
2017	IS-03	42	11	0	0	0	47	100	0	19
2017	IS-04	49	2	2	2	0	44	92	4	44
2017	IS-05	52	13	6	3	0	26	87	4	31
2017	IS-06	30	15	30	9	15	0	46	24	13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	57	27	6	2	1	7	91	3	112
2017	IS-03	50	22	6	0	0	22	93	0	18
2017	IS-04	59	23	4	5	2	7	88	7	44
2017	IS-05	49	38	10	0	0	3	90	0	31
2017	IS-06	77	15	8	0	0	0	92	0	13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	72	13	2	5	5	3	87	11	113
2017	IS-03	63	10	11	5	5	5	78	11	19
2017	IS-04	64	18	0	11	4	2	84	16	44
2017	IS-05	87	13	0	0	0	0	100	0	31
2017	IS-06	84	8	0	0	9	0	91	9	13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	33	41	15	7	2	2	76	9	113
2017	IS-03	37	53	5	0	5	0	89	5	19
2017	IS-04	31	37	20	7	0	5	71	7	44
2017	IS-05	36	42	10	13	0	0	77	13	31
2017	IS-06	23	47	23	8	0	0	70	8	13

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	3	27	46	17	7	30	24	114
2017	IS-03	5	20	48	21	5	26	27	19
2017	IS-04	2	38	44	14	2	40	16	44
2017	IS-05	0	23	58	19	0	23	19	31
2017	IS-06	7	21	21	14	36	28	50	14

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	9	21	36	29	5	34	30	113
2017	IS-03	0	27	27	36	11	47	27	19
2017	IS-04	7	14	39	36	5	40	21	44
2017	IS-05	6	26	45	19	3	22	32	31
2017	IS-06	39	15	23	23	0	23	54	13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	30	52	9	4	1	4	85	5	114
2017	IS-03	11	52	16	5	0	16	75	6	19
2017	IS-04	31	46	16	5	0	2	79	5	44
2017	IS-05	29	65	3	0	0	3	97	0	31
2017	IS-06	42	50	0	0	8	0	92	8	14

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	17	43	17	14	5	4	62	20	114
2017	IS-03	10	47	16	16	5	5	61	22	19
2017	IS-04	21	45	21	11	2	0	66	14	44
2017	IS-05	10	45	13	23	3	6	58	28	31
2017	IS-06	21	42	15	0	21	0	64	21	14

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	14	86	113
2017	IS-04	11	89	43
2017	IS-05	16	84	31
2014	IS	13	87	143
2014	IS-04	21	79	39
2014	IS-05	14	86	42
2014	IS-06	0	100	18

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	83	17	16
2014	IS	79	21	19

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	60	40	0	0	0	0	0	100	0	13
2014	IS	47	53	0	0	0	0	0	100	0	15

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	26	16	24	21	11	3	27	73	113
2017	IS-03	32	15	26	16	5	5	34	66	19
2017	IS-04	21	9	26	30	12	2	22	78	43
2017	IS-05	32	19	29	16	3	0	32	68	31
2017	IS-06	29	35	7	14	7	7	32	68	14

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	IS	28	81
2017	IS-03	51	12
2017	IS-04	34	33
2017	IS-05	10	21

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	IS	37	81
2017	IS-03	33	12
2017	IS-04	42	33
2017	IS-05	34	21

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	IS	18	81
2017	IS-03	17	12
2017	IS-04	15	33
2017	IS-05	29	21

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	IS	64	81
2017	IS-03	67	12
2017	IS-04	63	33
2017	IS-05	76	21

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	IS	17	81
2017	IS-03	17	12
2017	IS-04	21	33
2017	IS-05	14	21

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	IS	27	81
2017	IS-03	17	12
2017	IS-04	31	33
2017	IS-05	14	21

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	IS	4	44	20	12	5	15	80
2017	IS-03	8	49	8	17	0	17	12
2017	IS-04	3	40	27	12	9	9	33
2017	IS-05	0	60	5	20	0	15	20

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	7	26	14	19	24	10	37	48	81
2017	IS-03	16	17	8	25	25	8	36	55	12
2017	IS-04	9	31	6	21	25	9	43	50	33
2017	IS-05	0	33	20	19	14	14	39	38	21

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	1	9	9	15	53	1	12	11	78	81
2017	IS-03	0	16	0	8	67	0	8	17	83	12
2017	IS-04	3	9	3	12	63	0	9	14	83	33
2017	IS-05	0	5	20	19	38	0	19	6	70	21

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - IS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour