2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	44	4	9	3	84	11	1160
2017	3 to 10 years in the federal public service	31	45	5	12	7	76	19	2797
2017	11 to 20 years in the federal public service	29	48	6	12	5	77	17	2779
2017	More than 20 years in the federal public service	32	47	5	12	5	79	16	1554
2014	Less than 3 years in the federal public service	40	43	4	8	3	84	12	624
2014	3 to 10 years in the federal public service	33	47	6	10	4	79	14	3430
2014	11 to 20 years in the federal public service	31	47	6	11	4	78	16	2591
2014	More than 20 years in the federal public service	35	46	6	10	4	80	14	2178
2011	Less than 3 years in the federal public service	38	46	5	8	2	85	10	1487
2011	3 to 10 years in the federal public service	36	46	5	11	3	81	14	3946
2011	11 to 20 years in the federal public service	34	48	5	10	3	82	13	2141
2011	More than 20 years in the federal public service	41	44	4	8	3	85	11	2806
2008	Less than 3 years in the federal public service	44	42	5	7	1	86	9	1239
2008	3 to 10 years in the federal public service	37	48	5	8	3	85	10	2652
2008	11 to 20 years in the federal public service	38	46	5	8	3	84	12	1485
2008	More than 20 years in the federal public service	40	44	6	7	3	85	10	2402

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	20	3	3	2	0	1	93	4	1158
2017	3 to 10 years in the federal public service	66	25	4	2	2	0	0	92	4	2792
2017	11 to 20 years in the federal public service	62	27	4	3	1	1	1	91	5	2773
2017	More than 20 years in the federal public service	62	27	5	3	1	1	1	91	4	1549
2014	Less than 3 years in the federal public service	74	20	4	2	0	0	0	94	2	624
2014	3 to 10 years in the federal public service	66	26	4	3	1	0	0	92	4	3431
2014	11 to 20 years in the federal public service	63	27	4	3	1	1	1	91	5	2590
2014	More than 20 years in the federal public service	62	28	4	2	1	1	1	92	4	2176
2011	Less than 3 years in the federal public service	73	19	3	3	1	0	1	93	4	1485
2011	3 to 10 years in the federal public service	69	22	4	3	1	0	0	92	4	3946
2011	11 to 20 years in the federal public service	66	24	5	3	1	0	0	91	4	2140
2011	More than 20 years in the federal public service	66	25	4	2	1	0	1	93	4	2809
2008	Less than 3 years in the federal public service	73	21	3	2	1	0	0	94	3	1240
2008	3 to 10 years in the federal public service	66	24	5	4	1	0	0	90	5	2649
2008	11 to 20 years in the federal public service	65	26	4	3	1	0	1	91	5	1482
2008	More than 20 years in the federal public service	67	24	4	3	1	0	1	92	4	2403

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	23	4	6	2	1	88	7	1155
2017	3 to 10 years in the federal public service	58	24	7	7	3	0	83	10	2797
2017	11 to 20 years in the federal public service	55	26	6	9	4	1	81	13	2781
2017	More than 20 years in the federal public service	58	26	7	6	2	1	85	8	1552
2014	Less than 3 years in the federal public service	66	19	7	6	2	1	85	7	624
2014	3 to 10 years in the federal public service	55	25	7	8	3	1	81	11	3428
2014	11 to 20 years in the federal public service	52	25	7	9	4	1	79	13	2585
2014	More than 20 years in the federal public service	55	27	7	7	3	1	83	10	2175
2011	Less than 3 years in the federal public service	61	20	7	8	3	1	82	11	1487
2011	3 to 10 years in the federal public service	56	23	7	9	4	1	80	13	3943
2011	11 to 20 years in the federal public service	55	24	7	9	4	1	80	13	2141
2011	More than 20 years in the federal public service	59	24	6	7	3	1	84	11	2806
2008	Less than 3 years in the federal public service	62	19	7	7	3	1	83	10	1239
2008	3 to 10 years in the federal public service	53	23	7	10	5	1	78	15	2647
2008	11 to 20 years in the federal public service	54	26	5	10	4	1	81	15	1480
2008	More than 20 years in the federal public service	58	24	6	8	3	1	83	11	2400

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	35	8	7	3	0	81	11	1159
2017	3 to 10 years in the federal public service	40	39	8	9	4	0	79	14	2795
2017	11 to 20 years in the federal public service	39	39	7	9	5	0	78	14	2777
2017	More than 20 years in the federal public service	39	38	7	9	6	1	78	15	1553
2014	Less than 3 years in the federal public service	43	39	8	7	3	0	82	10	625
2014	3 to 10 years in the federal public service	42	37	8	9	4	0	79	13	3427
2014	11 to 20 years in the federal public service	40	40	7	8	4	0	81	12	2589
2014	More than 20 years in the federal public service	45	37	6	7	4	0	82	12	2176
2011	Less than 3 years in the federal public service	44	37	8	8	3	0	81	11	1481
2011	3 to 10 years in the federal public service	39	39	9	8	4	0	79	12	3935
2011	11 to 20 years in the federal public service	39	40	8	8	4	0	79	13	2138
2011	More than 20 years in the federal public service	43	37	8	8	4	0	81	12	2796

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	37	13	14	7	0	66	21	1160
2017	3 to 10 years in the federal public service	25	38	11	15	11	0	63	26	2798
2017	11 to 20 years in the federal public service	26	41	13	13	7	0	68	20	2780
2017	More than 20 years in the federal public service	30	39	12	11	7	1	70	18	1549
2014	Less than 3 years in the federal public service	32	40	9	12	6	0	72	18	624
2014	3 to 10 years in the federal public service	23	38	14	15	9	0	62	25	3431
2014	11 to 20 years in the federal public service	22	39	13	16	10	0	61	25	2591
2014	More than 20 years in the federal public service	30	38	11	12	8	1	68	20	2177
2011	Less than 3 years in the federal public service	31	41	13	9	4	2	74	13	1486
2011	3 to 10 years in the federal public service	27	42	13	12	6	0	69	18	3943
2011	11 to 20 years in the federal public service	28	42	12	12	5	1	71	17	2137
2011	More than 20 years in the federal public service	35	40	12	8	4	1	76	12	2808
2008	Less than 3 years in the federal public service	31	42	12	10	4	1	74	14	1242
2008	3 to 10 years in the federal public service	26	44	12	12	6	0	70	18	2651
2008	11 to 20 years in the federal public service	30	41	13	11	5	1	71	16	1482
2008	More than 20 years in the federal public service	30	42	14	9	4	1	73	13	2407

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	43	11	7	2	80	9	1159
2017	3 to 10 years in the federal public service	36	39	12	8	5	75	13	2795
2017	11 to 20 years in the federal public service	39	41	11	6	3	80	9	2778
2017	More than 20 years in the federal public service	46	37	9	4	3	83	7	1552
2014	Less than 3 years in the federal public service	38	39	12	7	3	78	10	625
2014	3 to 10 years in the federal public service	33	39	14	9	5	73	14	3431
2014	11 to 20 years in the federal public service	36	41	13	6	4	77	10	2588
2014	More than 20 years in the federal public service	42	39	11	5	3	81	8	2177
2011	Less than 3 years in the federal public service	40	36	12	8	4	76	12	1485
2011	3 to 10 years in the federal public service	36	38	13	8	4	74	12	3941
2011	11 to 20 years in the federal public service	40	39	11	6	4	78	10	2136
2011	More than 20 years in the federal public service	47	35	11	5	2	83	7	2804
2008	Less than 3 years in the federal public service	34	42	12	9	3	76	12	1242
2008	3 to 10 years in the federal public service	33	43	12	8	4	76	12	2653
2008	11 to 20 years in the federal public service	37	43	11	6	3	80	9	1483
2008	More than 20 years in the federal public service	40	41	9	6	3	81	9	2403

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	39	9	5	2	84	7	1156
2017	3 to 10 years in the federal public service	42	39	8	7	4	81	11	2788
2017	11 to 20 years in the federal public service	47	38	7	5	3	86	7	2775
2017	More than 20 years in the federal public service	52	35	7	4	2	87	6	1554
2014	Less than 3 years in the federal public service	44	37	11	5	2	81	7	625
2014	3 to 10 years in the federal public service	40	40	10	6	4	80	11	3431
2014	11 to 20 years in the federal public service	43	39	8	6	3	83	9	2585
2014	More than 20 years in the federal public service	49	37	7	5	2	86	7	2176
2011	Less than 3 years in the federal public service	42	37	8	7	5	79	12	1484
2011	3 to 10 years in the federal public service	42	40	9	6	3	82	9	3943
2011	11 to 20 years in the federal public service	44	40	8	5	3	84	8	2139
2011	More than 20 years in the federal public service	50	38	7	3	2	88	5	2812
2008	Less than 3 years in the federal public service	40	40	9	7	4	80	11	1242
2008	3 to 10 years in the federal public service	41	43	8	5	3	84	8	2652
2008	11 to 20 years in the federal public service	44	43	7	3	2	87	5	1484
2008	More than 20 years in the federal public service	47	41	6	3	2	89	6	2407

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	34	7	5	1	86	7	1153
2017	3 to 10 years in the federal public service	45	39	7	6	3	85	8	2790
2017	11 to 20 years in the federal public service	46	39	8	5	2	85	7	2768
2017	More than 20 years in the federal public service	49	38	8	4	1	87	6	1552
2014	Less than 3 years in the federal public service	53	34	6	5	2	87	7	623
2014	3 to 10 years in the federal public service	43	41	9	5	2	84	7	3428
2014	11 to 20 years in the federal public service	43	41	9	6	2	84	7	2585
2014	More than 20 years in the federal public service	48	38	7	5	2	86	6	2179

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	30	10	3	2	0	1	84	5	1159
2017	3 to 10 years in the federal public service	42	34	10	8	5	0	0	77	13	2792
2017	11 to 20 years in the federal public service	39	37	10	8	5	0	0	77	13	2775
2017	More than 20 years in the federal public service	43	36	12	5	4	0	0	79	9	1549
2014	Less than 3 years in the federal public service	44	31	11	6	5	1	2	77	12	625
2014	3 to 10 years in the federal public service	37	35	13	8	5	0	1	74	14	3431
2014	11 to 20 years in the federal public service	32	37	15	10	5	0	1	70	15	2588
2014	More than 20 years in the federal public service	35	37	13	8	6	0	1	73	14	2174
2011	Less than 3 years in the federal public service	43	36	11	6	2	1	2	81	8	1483
2011	3 to 10 years in the federal public service	37	36	12	7	5	1	1	75	12	3942
2011	11 to 20 years in the federal public service	35	38	12	9	5	0	1	74	15	2141
2011	More than 20 years in the federal public service	37	36	12	8	5	0	1	75	13	2806

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	20	11	6	5	5	15	74	13	1156
2017	3 to 10 years in the federal public service	41	25	11	7	7	2	8	73	15	2790
2017	11 to 20 years in the federal public service	32	26	11	9	8	2	13	68	20	2777
2017	More than 20 years in the federal public service	32	25	11	9	8	2	14	67	20	1550
2014	Less than 3 years in the federal public service	33	23	13	8	6	3	14	69	16	625
2014	3 to 10 years in the federal public service	33	25	11	9	10	2	11	66	22	3431
2014	11 to 20 years in the federal public service	27	24	12	11	11	1	13	60	26	2588
2014	More than 20 years in the federal public service	24	23	11	12	14	1	15	57	30	2179
2011	Less than 3 years in the federal public service	37	21	10	8	6	4	15	71	17	1484
2011	3 to 10 years in the federal public service	34	24	10	11	9	2	10	66	22	3943
2011	11 to 20 years in the federal public service	29	25	11	13	9	1	12	61	26	2141
2011	More than 20 years in the federal public service	28	23	10	10	13	1	14	61	27	2806
2008	Less than 3 years in the federal public service	35	20	12	7	5	4	17	70	14	1240
2008	3 to 10 years in the federal public service	37	24	10	10	9	2	9	67	21	2648
2008	11 to 20 years in the federal public service	31	25	10	13	12	1	9	62	27	1483
2008	More than 20 years in the federal public service	33	23	7	12	13	1	11	64	28	2401

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	45	11	4	2	82	7	1159
2017	3 to 10 years in the federal public service	29	44	11	9	6	73	15	2800
2017	11 to 20 years in the federal public service	31	44	12	8	4	75	12	2780
2017	More than 20 years in the federal public service	36	44	9	7	4	80	11	1552
2014	Less than 3 years in the federal public service	35	44	11	7	4	79	10	624
2014	3 to 10 years in the federal public service	26	45	14	9	5	71	15	3430
2014	11 to 20 years in the federal public service	27	44	13	10	5	72	15	2590
2014	More than 20 years in the federal public service	32	46	10	7	4	78	11	2179
2011	Less than 3 years in the federal public service	36	40	14	8	3	76	11	1481
2011	3 to 10 years in the federal public service	30	41	15	8	5	72	14	3940
2011	11 to 20 years in the federal public service	31	42	13	9	4	74	13	2141
2011	More than 20 years in the federal public service	38	42	10	6	4	80	10	2805
2008	Less than 3 years in the federal public service	35	43	12	7	3	78	10	1236
2008	3 to 10 years in the federal public service	30	42	14	9	5	72	14	2642
2008	11 to 20 years in the federal public service	34	43	12	7	4	77	11	1479
2008	More than 20 years in the federal public service	38	41	10	6	4	80	11	2392

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	37	13	7	4	0	76	11	1158
2017	3 to 10 years in the federal public service	24	35	17	14	10	0	59	23	2797
2017	11 to 20 years in the federal public service	22	36	18	14	10	0	58	23	2781
2017	More than 20 years in the federal public service	27	35	17	12	9	0	62	21	1550
2014	Less than 3 years in the federal public service	31	37	16	9	6	1	69	15	625
2014	3 to 10 years in the federal public service	21	37	19	14	9	0	58	23	3428
2014	11 to 20 years in the federal public service	19	36	19	16	10	0	55	26	2589
2014	More than 20 years in the federal public service	23	35	19	13	10	0	58	23	2179
2011	Less than 3 years in the federal public service	32	39	16	8	5	0	71	13	1486
2011	3 to 10 years in the federal public service	22	38	18	13	9	0	60	22	3944
2011	11 to 20 years in the federal public service	21	38	19	14	8	0	59	22	2143
2011	More than 20 years in the federal public service	23	38	17	13	9	0	61	22	2807

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	43	13	8	4	75	12	1159
2017	3 to 10 years in the federal public service	26	41	13	12	7	67	19	2800
2017	11 to 20 years in the federal public service	27	43	14	10	6	70	16	2780
2017	More than 20 years in the federal public service	30	43	12	9	6	74	15	1552

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	42	9	4	2	0	85	6	1158
2017	3 to 10 years in the federal public service	35	44	11	6	4	0	79	10	2800
2017	11 to 20 years in the federal public service	36	43	12	6	3	1	79	9	2775
2017	More than 20 years in the federal public service	40	41	11	4	3	0	82	7	1549
2014	Less than 3 years in the federal public service	40	43	9	4	2	1	84	7	625
2014	3 to 10 years in the federal public service	34	44	14	6	3	0	78	8	3428
2014	11 to 20 years in the federal public service	35	42	13	6	4	1	77	10	2588
2014	More than 20 years in the federal public service	39	42	11	4	2	1	82	7	2176
2011	Less than 3 years in the federal public service	39	41	10	6	2	1	82	8	1487
2011	3 to 10 years in the federal public service	35	42	13	6	3	1	78	9	3944
2011	11 to 20 years in the federal public service	34	44	12	6	3	1	79	9	2139
2011	More than 20 years in the federal public service	40	41	11	5	3	0	81	8	2808
2008	Less than 3 years in the federal public service	41	43	9	5	2	0	84	7	1241
2008	3 to 10 years in the federal public service	38	40	13	6	3	1	79	9	2648
2008	11 to 20 years in the federal public service	40	39	12	5	3	1	80	8	1482
2008	More than 20 years in the federal public service	43	39	9	5	3	1	83	8	2401

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	39	13	6	3	78	9	1157
2017	3 to 10 years in the federal public service	26	37	15	12	9	64	21	2794
2017	11 to 20 years in the federal public service	25	37	17	11	9	62	21	2780
2017	More than 20 years in the federal public service	30	35	15	10	9	66	19	1547

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	37	8	1	1	90	2	1158
2017	3 to 10 years in the federal public service	45	38	11	4	2	83	7	2794
2017	11 to 20 years in the federal public service	49	36	9	3	2	86	5	2776
2017	More than 20 years in the federal public service	56	33	7	2	2	89	4	1547
2014	Less than 3 years in the federal public service	60	29	7	2	1	90	3	624
2014	3 to 10 years in the federal public service	54	32	9	3	1	86	4	3431
2014	11 to 20 years in the federal public service	56	31	9	3	2	87	4	2588
2014	More than 20 years in the federal public service	63	28	6	2	1	91	3	2175
2011	Less than 3 years in the federal public service	55	33	9	2	1	88	3	1483
2011	3 to 10 years in the federal public service	52	34	9	3	1	87	4	3943
2011	11 to 20 years in the federal public service	55	33	8	3	1	88	4	2145
2011	More than 20 years in the federal public service	62	29	6	2	1	91	2	2810

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	40	16	8	3	1	1	72	11	1157
2017	3 to 10 years in the federal public service	26	39	15	12	8	0	0	65	20	2793
2017	11 to 20 years in the federal public service	27	38	14	12	8	0	0	66	20	2774
2017	More than 20 years in the federal public service	30	40	13	10	6	0	0	71	17	1542
2014	Less than 3 years in the federal public service	23	41	16	11	8	0	1	64	19	625
2014	3 to 10 years in the federal public service	20	42	15	15	8	0	0	62	23	3428
2014	11 to 20 years in the federal public service	21	40	15	14	10	0	0	61	24	2589
2014	More than 20 years in the federal public service	25	42	13	12	9	0	0	67	20	2176
2011	Less than 3 years in the federal public service	30	39	16	9	4	1	0	70	14	1483
2011	3 to 10 years in the federal public service	26	41	15	11	6	0	0	67	17	3940
2011	11 to 20 years in the federal public service	29	40	13	11	7	0	0	69	17	2141
2011	More than 20 years in the federal public service	32	40	12	10	5	0	0	73	15	2804

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	37	15	7	3	0	75	10	1158
2017	3 to 10 years in the federal public service	31	35	16	10	7	0	67	17	2789
2017	11 to 20 years in the federal public service	32	34	15	11	7	0	67	18	2776
2017	More than 20 years in the federal public service	34	36	14	10	6	0	70	16	1547
2014	Less than 3 years in the federal public service	31	40	14	10	5	1	71	15	624
2014	3 to 10 years in the federal public service	26	39	17	10	7	0	65	18	3430
2014	11 to 20 years in the federal public service	26	36	17	12	8	0	63	20	2590
2014	More than 20 years in the federal public service	30	37	15	11	7	0	67	18	2177

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	41	10	6	2	0	82	9	1158
2017	3 to 10 years in the federal public service	30	37	14	11	7	0	67	18	2793
2017	11 to 20 years in the federal public service	28	39	16	11	6	0	67	17	2774
2017	More than 20 years in the federal public service	34	35	14	11	6	0	70	16	1543
2014	Less than 3 years in the federal public service	36	40	12	7	5	1	76	12	624
2014	3 to 10 years in the federal public service	26	42	16	10	5	0	69	15	3427
2014	11 to 20 years in the federal public service	26	39	17	11	7	0	65	18	2589
2014	More than 20 years in the federal public service	31	37	14	11	6	0	69	17	2177
2011	Less than 3 years in the federal public service	41	41	11	6	1	0	82	7	1484
2011	3 to 10 years in the federal public service	33	42	13	7	3	0	76	11	3942
2011	11 to 20 years in the federal public service	32	41	15	9	4	0	73	12	2139
2011	More than 20 years in the federal public service	34	41	12	8	4	0	76	12	2800

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	36	8	3	2	88	4	1154
2017	3 to 10 years in the federal public service	35	41	12	8	4	76	12	2790
2017	11 to 20 years in the federal public service	37	42	12	6	3	79	9	2772
2017	More than 20 years in the federal public service	43	38	11	5	3	81	8	1541
2014	Less than 3 years in the federal public service	45	39	10	3	3	84	6	622
2014	3 to 10 years in the federal public service	33	43	13	7	4	76	11	3426
2014	11 to 20 years in the federal public service	35	42	13	6	3	77	9	2588
2014	More than 20 years in the federal public service	42	40	10	5	3	82	8	2176
2011	Less than 3 years in the federal public service	44	39	10	5	2	83	7	1485
2011	3 to 10 years in the federal public service	36	43	12	6	3	79	9	3944
2011	11 to 20 years in the federal public service	36	43	11	7	3	80	10	2143
2011	More than 20 years in the federal public service	42	42	9	5	2	84	7	2807
2008	Less than 3 years in the federal public service	43	40	10	6	1	83	7	1241
2008	3 to 10 years in the federal public service	36	45	11	6	3	81	9	2649
2008	11 to 20 years in the federal public service	39	44	10	5	2	83	7	1482
2008	More than 20 years in the federal public service	42	42	7	6	3	84	8	2403

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	35	10	4	2	1	83	7	1160
2017	3 to 10 years in the federal public service	35	35	15	8	5	1	71	13	2796
2017	11 to 20 years in the federal public service	32	36	17	9	5	1	68	15	2781
2017	More than 20 years in the federal public service	31	35	19	8	5	1	68	13	1552
2014	Less than 3 years in the federal public service	49	27	11	6	6	0	76	13	625
2014	3 to 10 years in the federal public service	39	37	14	5	3	1	77	9	3431
2014	11 to 20 years in the federal public service	35	34	19	8	4	1	70	12	2591
2014	More than 20 years in the federal public service	34	32	19	9	5	1	67	14	2178
2011	Less than 3 years in the federal public service	47	33	14	3	2	0	81	5	1482
2011	3 to 10 years in the federal public service	35	36	17	8	4	0	71	12	3943
2011	11 to 20 years in the federal public service	29	34	21	10	6	1	63	16	2141
2011	More than 20 years in the federal public service	29	33	19	11	7	1	64	18	2805
2008	Less than 3 years in the federal public service	42	36	13	5	3	0	79	8	1239
2008	3 to 10 years in the federal public service	28	36	20	10	5	0	65	15	2649
2008	11 to 20 years in the federal public service	23	36	22	12	7	1	59	19	1483
2008	More than 20 years in the federal public service	24	33	22	12	8	1	57	20	2401

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	10	17	34	21	13	2	3	36	28	1156
2017	3 to 10 years in the federal public service	15	25	34	15	7	1	3	23	42	2789
2017	11 to 20 years in the federal public service	13	29	35	14	5	1	3	20	44	2769
2017	More than 20 years in the federal public service	13	30	35	14	5	1	3	20	44	1538
2014	Less than 3 years in the federal public service	10	19	35	18	13	2	3	33	31	624
2014	3 to 10 years in the federal public service	11	28	34	16	7	1	3	24	41	3428
2014	11 to 20 years in the federal public service	13	32	35	13	4	1	2	18	47	2584
2014	More than 20 years in the federal public service	11	31	37	13	4	1	2	18	43	2174
2011	Less than 3 years in the federal public service	8	19	34	22	11	1	4	35	29	1481
2011	3 to 10 years in the federal public service	12	27	34	17	6	1	3	24	41	3935
2011	11 to 20 years in the federal public service	14	32	36	12	4	1	2	16	47	2138
2011	More than 20 years in the federal public service	12	33	35	13	4	0	2	18	46	2797
2008	Less than 3 years in the federal public service	7	19	31	24	12	3	4	39	28	1240
2008	3 to 10 years in the federal public service	13	30	34	14	6	0	2	21	44	2651
2008	11 to 20 years in the federal public service	16	34	32	12	3	1	2	15	51	1482
2008	More than 20 years in the federal public service	14	36	34	11	3	0	1	15	51	2403

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	14	26	23	21	6	5	49	22	1149
2017	3 to 10 years in the federal public service	14	20	28	20	11	3	4	33	37	2789
2017	11 to 20 years in the federal public service	14	24	30	18	8	2	3	28	40	2760
2017	More than 20 years in the federal public service	13	24	33	16	8	2	4	26	39	1536
2014	Less than 3 years in the federal public service	8	11	23	26	21	7	5	53	21	624
2014	3 to 10 years in the federal public service	11	21	29	22	11	3	3	35	34	3419
2014	11 to 20 years in the federal public service	14	25	31	18	6	3	3	26	41	2583
2014	More than 20 years in the federal public service	12	24	34	19	7	2	2	28	37	2176
2011	Less than 3 years in the federal public service	6	15	24	22	22	5	6	50	24	1481
2011	3 to 10 years in the federal public service	11	20	30	22	11	4	3	35	33	3930
2011	11 to 20 years in the federal public service	12	25	32	18	9	3	3	28	38	2135
2011	More than 20 years in the federal public service	11	24	33	18	9	2	4	28	37	2794
2008	Less than 3 years in the federal public service	5	13	21	28	20	8	5	55	21	1236
2008	3 to 10 years in the federal public service	13	23	30	20	10	2	3	31	38	2640
2008	11 to 20 years in the federal public service	18	25	29	17	7	2	2	24	45	1480
2008	More than 20 years in the federal public service	15	27	32	17	6	2	2	23	44	2396

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	19	30	16	14	4	6	33	34	1154
2017	3 to 10 years in the federal public service	18	24	29	15	8	2	6	24	45	2780
2017	11 to 20 years in the federal public service	20	27	30	12	4	2	5	18	51	2767
2017	More than 20 years in the federal public service	20	29	28	12	5	1	5	18	52	1540
2014	Less than 3 years in the federal public service	13	19	28	16	14	6	5	33	36	623
2014	3 to 10 years in the federal public service	18	26	28	14	7	2	5	23	48	3423
2014	11 to 20 years in the federal public service	24	29	25	11	5	2	4	17	56	2583
2014	More than 20 years in the federal public service	24	29	27	11	4	1	4	16	55	2174
2011	Less than 3 years in the federal public service	14	23	28	14	12	2	6	29	40	1480
2011	3 to 10 years in the federal public service	20	25	27	13	7	2	5	22	48	3930
2011	11 to 20 years in the federal public service	24	29	26	10	6	2	4	16	56	2136
2011	More than 20 years in the federal public service	23	30	25	11	5	1	4	16	57	2795
2008	Less than 3 years in the federal public service	12	17	26	20	14	6	6	38	33	1233
2008	3 to 10 years in the federal public service	21	28	25	14	6	2	5	21	52	2646
2008	11 to 20 years in the federal public service	26	28	26	11	5	1	4	17	56	1477
2008	More than 20 years in the federal public service	26	30	26	10	3	1	3	14	58	2393

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	8	25	31	24	3	5	60	13	1150
2017	3 to 10 years in the federal public service	11	18	34	23	11	1	3	35	30	2777
2017	11 to 20 years in the federal public service	14	24	34	19	6	1	3	25	39	2759
2017	More than 20 years in the federal public service	11	25	37	18	6	0	3	24	37	1535
2014	Less than 3 years in the federal public service	7	10	25	26	23	3	6	54	19	622
2014	3 to 10 years in the federal public service	9	18	35	24	10	1	3	35	28	3418
2014	11 to 20 years in the federal public service	12	24	37	18	6	1	2	25	37	2583
2014	More than 20 years in the federal public service	12	25	37	17	6	1	2	23	38	2167
2011	Less than 3 years in the federal public service	5	13	31	27	18	1	4	48	20	1480
2011	3 to 10 years in the federal public service	10	22	35	21	8	1	3	31	33	3919
2011	11 to 20 years in the federal public service	14	26	37	17	5	1	2	22	41	2133
2011	More than 20 years in the federal public service	14	27	35	16	5	0	3	22	41	2792
2008	Less than 3 years in the federal public service	5	13	26	30	18	3	3	52	20	1230
2008	3 to 10 years in the federal public service	13	23	33	20	8	0	2	29	37	2639
2008	11 to 20 years in the federal public service	15	25	35	18	4	1	2	23	41	1478
2008	More than 20 years in the federal public service	15	27	36	15	5	0	1	20	43	2398

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	10	25	26	22	5	6	53	18	1153
2017	3 to 10 years in the federal public service	17	25	26	18	10	1	4	29	44	2780
2017	11 to 20 years in the federal public service	22	27	28	13	6	1	4	20	51	2760
2017	More than 20 years in the federal public service	19	28	30	14	6	1	4	20	49	1540
2014	Less than 3 years in the federal public service	9	16	20	23	21	4	7	50	28	623
2014	3 to 10 years in the federal public service	18	26	28	16	8	1	3	25	46	3424
2014	11 to 20 years in the federal public service	23	29	27	12	6	1	3	19	53	2580
2014	More than 20 years in the federal public service	23	30	28	11	5	1	3	17	55	2175
2011	Less than 3 years in the federal public service	8	15	28	24	17	2	6	45	24	1480
2011	3 to 10 years in the federal public service	18	24	28	16	9	1	4	26	44	3930
2011	11 to 20 years in the federal public service	22	30	27	13	5	1	2	18	53	2140
2011	More than 20 years in the federal public service	22	29	29	12	5	0	3	17	53	2798
2008	Less than 3 years in the federal public service	6	13	23	25	21	5	8	52	22	1234
2008	3 to 10 years in the federal public service	18	25	28	16	8	0	3	26	45	2643
2008	11 to 20 years in the federal public service	23	30	27	12	5	0	3	17	55	1482
2008	More than 20 years in the federal public service	25	30	28	11	4	0	2	15	57	2392

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	10	12	20	21	20	9	7	50	27	1155
2017	3 to 10 years in the federal public service	14	20	26	20	12	3	5	35	37	2786
2017	11 to 20 years in the federal public service	15	23	27	19	9	2	5	30	41	2769
2017	More than 20 years in the federal public service	15	23	28	19	8	2	4	29	40	1545
2014	Less than 3 years in the federal public service	11	14	19	19	19	10	7	46	30	624
2014	3 to 10 years in the federal public service	11	18	25	23	14	3	5	41	31	3418
2014	11 to 20 years in the federal public service	11	19	29	23	11	3	4	37	32	2586
2014	More than 20 years in the federal public service	11	21	30	22	9	2	5	34	34	2175
2011	Less than 3 years in the federal public service	8	14	23	23	20	6	6	49	25	1478
2011	3 to 10 years in the federal public service	11	19	26	24	13	3	5	40	33	3927
2011	11 to 20 years in the federal public service	11	21	29	22	10	2	5	35	34	2134
2011	More than 20 years in the federal public service	12	22	29	22	10	1	5	34	35	2792
2008	Less than 3 years in the federal public service	9	16	23	19	16	10	7	42	30	1238
2008	3 to 10 years in the federal public service	15	24	27	18	9	2	5	29	42	2647
2008	11 to 20 years in the federal public service	16	25	28	17	8	2	4	26	44	1480
2008	More than 20 years in the federal public service	16	25	27	20	7	1	4	28	43	2396

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	15	31	19	16	6	5	39	27	1155
2017	3 to 10 years in the federal public service	18	24	31	14	7	2	3	22	45	2781
2017	11 to 20 years in the federal public service	19	29	33	10	5	2	3	15	50	2770
2017	More than 20 years in the federal public service	19	29	33	10	4	1	4	15	51	1546
2014	Less than 3 years in the federal public service	13	20	23	18	15	5	5	38	37	623
2014	3 to 10 years in the federal public service	16	23	34	13	8	2	4	22	41	3427
2014	11 to 20 years in the federal public service	19	28	33	11	5	2	2	17	49	2587
2014	More than 20 years in the federal public service	21	27	32	11	5	1	3	16	51	2176

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	17	4	4	2	1	3	90	5	1158
2017	3 to 10 years in the federal public service	68	19	4	4	2	0	2	90	6	2794
2017	11 to 20 years in the federal public service	63	21	5	5	3	0	3	87	8	2775
2017	More than 20 years in the federal public service	62	22	6	4	2	0	2	87	7	1551
2014	Less than 3 years in the federal public service	72	17	4	4	2	0	2	90	6	625
2014	3 to 10 years in the federal public service	67	19	5	4	3	0	2	88	7	3429
2014	11 to 20 years in the federal public service	65	20	5	5	2	0	3	87	7	2586
2014	More than 20 years in the federal public service	64	20	5	4	3	0	4	88	7	2178
2011	Less than 3 years in the federal public service	68	17	6	5	3	0	3	87	7	1487
2011	3 to 10 years in the federal public service	66	18	5	6	3	0	2	85	9	3931
2011	11 to 20 years in the federal public service	63	19	6	6	3	0	3	85	8	2143
2011	More than 20 years in the federal public service	64	21	5	5	2	0	3	88	7	2799
2008	Less than 3 years in the federal public service	62	17	5	6	4	0	6	85	10	1241
2008	3 to 10 years in the federal public service	60	19	5	7	4	0	4	83	12	2652
2008	11 to 20 years in the federal public service	59	18	5	7	4	0	6	83	12	1482
2008	More than 20 years in the federal public service	65	17	5	5	3	0	5	86	8	2405

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	28	12	5	4	8	7	75	10	1156
2017	3 to 10 years in the federal public service	27	31	17	9	6	5	4	64	17	2794
2017	11 to 20 years in the federal public service	23	34	16	9	8	6	4	63	19	2775
2017	More than 20 years in the federal public service	26	34	17	10	7	3	3	64	18	1550
2014	Less than 3 years in the federal public service	37	29	12	6	3	6	6	76	11	625
2014	3 to 10 years in the federal public service	28	32	17	10	6	4	4	65	17	3430
2014	11 to 20 years in the federal public service	25	35	16	9	7	4	3	65	17	2591
2014	More than 20 years in the federal public service	29	35	16	9	6	3	2	68	16	2177

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	28	8	3	3	1	86	7	1154
2017	3 to 10 years in the federal public service	44	33	9	7	6	1	78	13	2797
2017	11 to 20 years in the federal public service	41	33	10	8	6	1	76	15	2774
2017	More than 20 years in the federal public service	44	31	10	8	6	1	76	14	1550
2014	Less than 3 years in the federal public service	53	33	5	5	3	1	87	9	624
2014	3 to 10 years in the federal public service	42	33	10	9	5	1	76	14	3431
2014	11 to 20 years in the federal public service	41	33	11	8	6	2	75	14	2591
2014	More than 20 years in the federal public service	44	31	11	8	6	1	75	14	2178

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	36	12	7	2	2	1	78	10	1156
2017	3 to 10 years in the federal public service	28	36	16	12	7	1	1	65	19	2793
2017	11 to 20 years in the federal public service	26	38	14	11	7	2	1	66	19	2776
2017	More than 20 years in the federal public service	28	38	15	11	7	2	1	67	18	1551
2014	Less than 3 years in the federal public service	34	39	12	6	4	3	1	77	11	625
2014	3 to 10 years in the federal public service	24	41	13	13	6	2	1	67	19	3428
2014	11 to 20 years in the federal public service	23	42	14	11	6	2	2	68	18	2590
2014	More than 20 years in the federal public service	23	42	15	11	6	1	2	67	17	2177
2011	Less than 3 years in the federal public service	36	35	13	9	3	3	1	75	12	1486
2011	3 to 10 years in the federal public service	26	41	14	11	6	2	1	68	17	3946
2011	11 to 20 years in the federal public service	26	40	14	11	6	2	1	68	18	2142
2011	More than 20 years in the federal public service	26	40	14	12	6	1	1	67	18	2805
2008	Less than 3 years in the federal public service	39	37	10	7	2	4	1	80	9	1240
2008	3 to 10 years in the federal public service	26	39	15	13	5	2	1	67	18	2649
2008	11 to 20 years in the federal public service	25	39	14	10	8	1	1	66	19	1482
2008	More than 20 years in the federal public service	25	40	14	13	6	2	1	67	19	2405

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	28	12	5	3	18	2	75	9	1160
2017	3 to 10 years in the federal public service	26	27	15	12	10	9	1	59	24	2794
2017	11 to 20 years in the federal public service	24	30	16	11	10	9	2	60	23	2778
2017	More than 20 years in the federal public service	27	31	16	10	8	7	2	63	20	1552
2014	Less than 3 years in the federal public service	31	30	13	6	6	14	1	71	13	625
2014	3 to 10 years in the federal public service	25	30	16	11	8	9	2	60	22	3429
2014	11 to 20 years in the federal public service	25	29	16	11	8	9	3	60	22	2587
2014	More than 20 years in the federal public service	26	29	17	11	8	6	2	60	21	2177
2011	Less than 3 years in the federal public service	36	26	13	8	5	12	1	71	14	1485
2011	3 to 10 years in the federal public service	28	29	16	10	8	8	1	63	20	3943
2011	11 to 20 years in the federal public service	28	30	15	11	9	7	1	63	21	2142
2011	More than 20 years in the federal public service	30	30	16	11	8	5	1	63	20	2804
2008	Less than 3 years in the federal public service	36	28	12	5	2	16	1	77	9	1241
2008	3 to 10 years in the federal public service	27	31	14	11	8	8	1	64	20	2652
2008	11 to 20 years in the federal public service	26	32	15	10	10	5	2	63	21	1482
2008	More than 20 years in the federal public service	29	31	14	11	9	4	1	64	21	2403

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	19	15	12	6	28	3	52	27	1159
2017	3 to 10 years in the federal public service	12	19	19	18	12	17	2	39	37	2798
2017	11 to 20 years in the federal public service	10	24	19	17	12	16	3	41	36	2780
2017	More than 20 years in the federal public service	12	25	23	15	10	13	2	43	30	1554
2014	Less than 3 years in the federal public service	14	23	16	12	9	24	3	50	28	625
2014	3 to 10 years in the federal public service	10	21	20	18	14	14	3	38	38	3425
2014	11 to 20 years in the federal public service	9	23	21	17	13	15	2	39	36	2588
2014	More than 20 years in the federal public service	11	26	22	18	12	9	2	41	34	2177

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	31	7	4	1	87	5	1158
2017	3 to 10 years in the federal public service	42	40	7	6	3	83	10	2791
2017	11 to 20 years in the federal public service	40	42	9	6	3	82	9	2776
2017	More than 20 years in the federal public service	43	38	9	6	3	82	10	1550
2014	Less than 3 years in the federal public service	53	38	5	3	1	90	4	625
2014	3 to 10 years in the federal public service	40	42	9	6	3	82	9	3430
2014	11 to 20 years in the federal public service	39	43	8	6	3	82	9	2587
2014	More than 20 years in the federal public service	42	42	8	6	3	84	9	2179

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	35	11	6	4	1	1	78	10	1159
2017	3 to 10 years in the federal public service	36	36	13	8	6	0	0	73	14	2798
2017	11 to 20 years in the federal public service	35	37	13	9	6	1	1	72	15	2778
2017	More than 20 years in the federal public service	38	36	12	7	5	1	0	75	13	1553
2014	Less than 3 years in the federal public service	40	40	9	5	4	1	1	81	10	623
2014	3 to 10 years in the federal public service	37	37	12	8	5	0	0	75	13	3431
2014	11 to 20 years in the federal public service	35	38	13	8	5	0	0	74	13	2589
2014	More than 20 years in the federal public service	37	37	12	8	4	1	0	76	12	2178
2011	Less than 3 years in the federal public service	42	36	11	6	4	0	0	79	10	1487
2011	3 to 10 years in the federal public service	35	38	13	8	5	1	0	74	13	3944
2011	11 to 20 years in the federal public service	36	38	12	8	5	0	0	74	13	2140
2011	More than 20 years in the federal public service	37	38	13	7	5	0	1	76	12	2812
2008	Less than 3 years in the federal public service	43	33	12	7	3	1	1	78	10	1240
2008	3 to 10 years in the federal public service	35	35	12	10	7	1	1	71	17	2653
2008	11 to 20 years in the federal public service	32	35	15	10	8	0	0	68	18	1483
2008	More than 20 years in the federal public service	35	35	14	9	6	1	1	71	15	2407

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	28	7	4	2	3	0	87	6	1158
2017	3 to 10 years in the federal public service	44	32	10	7	4	2	0	78	11	2796
2017	11 to 20 years in the federal public service	40	34	11	7	5	3	1	76	12	2780
2017	More than 20 years in the federal public service	43	31	12	6	5	2	1	76	12	1551
2014	Less than 3 years in the federal public service	54	29	8	4	2	3	0	85	7	623
2014	3 to 10 years in the federal public service	43	33	11	6	4	2	1	79	10	3429
2014	11 to 20 years in the federal public service	39	34	13	6	5	3	0	75	11	2590
2014	More than 20 years in the federal public service	42	32	13	7	4	2	0	76	11	2177
2011	Less than 3 years in the federal public service	51	30	10	4	3	3	0	83	7	1486
2011	3 to 10 years in the federal public service	42	32	13	6	4	2	0	76	11	3941
2011	11 to 20 years in the federal public service	40	33	13	6	4	2	0	76	11	2141
2011	More than 20 years in the federal public service	41	33	14	6	4	2	1	76	10	2808
2008	Less than 3 years in the federal public service	51	28	10	5	2	3	1	82	7	1240
2008	3 to 10 years in the federal public service	41	32	12	7	6	2	0	75	13	2654
2008	11 to 20 years in the federal public service	38	32	14	6	7	3	0	72	14	1480
2008	More than 20 years in the federal public service	39	33	12	8	5	2	1	74	13	2407

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	32	7	5	2	1	0	86	7	1157
2017	3 to 10 years in the federal public service	43	35	9	8	4	0	0	79	12	2797
2017	11 to 20 years in the federal public service	39	36	10	8	5	1	0	76	14	2778
2017	More than 20 years in the federal public service	42	32	10	9	6	1	0	75	15	1552
2014	Less than 3 years in the federal public service	51	32	9	4	4	0	0	84	8	624
2014	3 to 10 years in the federal public service	41	34	11	8	4	0	0	76	13	3427
2014	11 to 20 years in the federal public service	38	36	12	9	5	1	0	74	14	2591
2014	More than 20 years in the federal public service	38	36	11	9	4	0	0	75	13	2177
2011	Less than 3 years in the federal public service	48	33	9	6	3	0	0	81	10	1484
2011	3 to 10 years in the federal public service	40	34	12	8	5	1	0	75	13	3942
2011	11 to 20 years in the federal public service	39	36	11	9	6	0	0	75	14	2140
2011	More than 20 years in the federal public service	40	35	12	7	5	0	0	76	12	2806
2008	Less than 3 years in the federal public service	46	32	10	7	2	1	1	80	10	1241
2008	3 to 10 years in the federal public service	39	34	11	9	6	1	0	74	15	2653
2008	11 to 20 years in the federal public service	36	35	12	8	8	1	1	72	16	1477
2008	More than 20 years in the federal public service	37	36	11	9	6	1	0	74	15	2406

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	83	11	3	1	1	0	2	96	2	1158
2017	3 to 10 years in the federal public service	80	13	3	1	1	0	1	95	3	2790
2017	11 to 20 years in the federal public service	76	15	3	2	2	0	2	93	3	2777
2017	More than 20 years in the federal public service	76	15	3	2	2	0	2	93	4	1546
2014	Less than 3 years in the federal public service	82	13	2	1	1	0	1	96	2	625
2014	3 to 10 years in the federal public service	77	15	3	1	2	0	1	94	3	3430
2014	11 to 20 years in the federal public service	78	13	3	2	1	0	2	93	3	2591
2014	More than 20 years in the federal public service	74	15	4	2	2	0	3	92	4	2177
2011	Less than 3 years in the federal public service	81	11	3	2	1	0	2	94	3	1486
2011	3 to 10 years in the federal public service	78	13	3	2	2	0	1	93	4	3942
2011	11 to 20 years in the federal public service	76	14	4	2	2	0	2	92	4	2141
2011	More than 20 years in the federal public service	76	14	4	2	2	0	3	93	3	2812
2008	Less than 3 years in the federal public service	83	7	3	2	2	0	3	93	4	1243
2008	3 to 10 years in the federal public service	80	10	2	2	2	0	3	93	4	2653
2008	11 to 20 years in the federal public service	73	12	4	3	3	1	5	90	6	1481
2008	More than 20 years in the federal public service	77	11	3	3	2	0	4	92	5	2409

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	19	6	2	2	3	6	90	4	1158
2017	3 to 10 years in the federal public service	57	24	6	4	5	1	3	85	9	2792
2017	11 to 20 years in the federal public service	56	27	6	4	3	2	3	86	7	2780
2017	More than 20 years in the federal public service	58	25	6	4	3	1	3	86	7	1546
2014	Less than 3 years in the federal public service	43	21	7	3	7	5	12	78	13	625
2014	3 to 10 years in the federal public service	48	25	8	5	6	3	5	79	13	3430
2014	11 to 20 years in the federal public service	46	26	9	5	6	3	4	78	12	2590
2014	More than 20 years in the federal public service	46	25	9	5	5	3	7	78	11	2179
2011	Less than 3 years in the federal public service	46	26	9	6	5	3	5	78	12	1484
2011	3 to 10 years in the federal public service	42	30	9	7	6	2	3	76	14	3945
2011	11 to 20 years in the federal public service	42	29	10	7	7	2	3	75	15	2144
2011	More than 20 years in the federal public service	44	29	10	6	5	2	5	78	11	2811

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	21	7	3	2	2	88	5	1157
2017	3 to 10 years in the federal public service	56	28	7	5	4	1	85	9	2797
2017	11 to 20 years in the federal public service	54	28	8	5	4	1	83	9	2776
2017	More than 20 years in the federal public service	54	27	9	5	4	1	82	9	1549

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	19	7	2	2	2	89	4	1158
2017	3 to 10 years in the federal public service	56	25	9	4	4	1	83	8	2797
2017	11 to 20 years in the federal public service	52	27	10	4	5	2	81	9	2778
2017	More than 20 years in the federal public service	52	26	11	5	5	1	79	9	1552

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	25	6	4	3	0	88	7	1155
2017	3 to 10 years in the federal public service	52	28	9	6	5	0	80	11	2790
2017	11 to 20 years in the federal public service	47	29	11	6	6	1	77	12	2775
2017	More than 20 years in the federal public service	49	28	12	6	4	1	78	10	1547
2014	Less than 3 years in the federal public service	56	29	6	5	3	0	86	8	623
2014	3 to 10 years in the federal public service	46	32	11	5	5	1	79	10	3426
2014	11 to 20 years in the federal public service	44	32	11	7	5	1	77	12	2588
2014	More than 20 years in the federal public service	48	31	11	5	5	0	79	10	2178

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	41	15	6	0	6	3	77	7	60
2017	3 to 10 years in the federal public service	25	34	15	9	6	4	7	67	17	541
2017	11 to 20 years in the federal public service	24	37	14	10	5	3	7	67	17	970
2017	More than 20 years in the federal public service	29	37	15	7	5	2	6	71	13	572
2014	Less than 3 years in the federal public service	23	44	30	0	0	0	4	69	0	27
2014	3 to 10 years in the federal public service	21	37	16	11	5	3	7	65	18	526
2014	11 to 20 years in the federal public service	24	38	17	9	5	3	5	66	15	844
2014	More than 20 years in the federal public service	31	33	14	9	5	2	5	69	16	816

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	32	12	2	2	7	0	83	5	1157
2017	3 to 10 years in the federal public service	25	35	17	9	7	8	0	65	17	2799
2017	11 to 20 years in the federal public service	22	35	19	9	6	9	0	62	17	2777
2017	More than 20 years in the federal public service	21	36	18	10	6	8	0	63	18	1552
2014	Less than 3 years in the federal public service	41	33	9	5	2	9	0	82	8	624
2014	3 to 10 years in the federal public service	23	36	16	8	5	11	0	67	15	3431
2014	11 to 20 years in the federal public service	20	35	19	9	6	11	0	63	17	2589
2014	More than 20 years in the federal public service	24	35	19	8	6	8	0	64	15	2175
2011	Less than 3 years in the federal public service	35	32	14	6	3	9	1	74	10	1483
2011	3 to 10 years in the federal public service	24	32	20	8	6	10	0	63	15	3937
2011	11 to 20 years in the federal public service	21	32	20	9	7	10	0	59	18	2138
2011	More than 20 years in the federal public service	22	32	21	10	6	8	0	59	18	2806

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	33	13	5	3	4	0	78	8	1159
2017	3 to 10 years in the federal public service	21	32	20	13	11	3	0	55	25	2797
2017	11 to 20 years in the federal public service	17	34	21	15	10	3	0	52	26	2780
2017	More than 20 years in the federal public service	18	34	21	14	11	2	0	54	25	1548
2014	Less than 3 years in the federal public service	38	33	11	6	6	5	0	75	13	624
2014	3 to 10 years in the federal public service	19	34	22	13	8	4	0	56	22	3429
2014	11 to 20 years in the federal public service	16	33	22	15	11	3	0	50	26	2589
2014	More than 20 years in the federal public service	18	33	22	14	9	3	0	53	24	2177
2011	Less than 3 years in the federal public service	31	34	18	8	5	3	1	68	13	1480
2011	3 to 10 years in the federal public service	19	33	22	13	10	3	0	54	23	3930
2011	11 to 20 years in the federal public service	15	31	24	15	10	4	0	49	26	2137
2011	More than 20 years in the federal public service	18	32	23	13	11	2	0	51	25	2807
2008	Less than 3 years in the federal public service	34	33	16	6	3	7	1	72	10	1243
2008	3 to 10 years in the federal public service	17	35	21	13	11	3	0	53	25	2651
2008	11 to 20 years in the federal public service	16	32	22	16	12	3	0	49	29	1482
2008	More than 20 years in the federal public service	16	34	20	14	13	2	0	51	28	2402

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	35	15	7	3	8	1	72	11	1159
2017	3 to 10 years in the federal public service	16	28	21	17	12	6	0	46	31	2793
2017	11 to 20 years in the federal public service	11	30	24	18	11	5	0	44	31	2778
2017	More than 20 years in the federal public service	12	31	24	17	11	4	0	45	30	1549
2014	Less than 3 years in the federal public service	28	30	17	9	7	9	0	64	18	624
2014	3 to 10 years in the federal public service	14	30	24	16	9	6	0	47	27	3429
2014	11 to 20 years in the federal public service	10	28	25	18	12	6	0	41	32	2587
2014	More than 20 years in the federal public service	12	29	27	17	10	4	0	44	28	2178
2011	Less than 3 years in the federal public service	19	36	20	11	5	9	1	60	18	1485
2011	3 to 10 years in the federal public service	11	33	23	17	9	7	0	47	28	3940
2011	11 to 20 years in the federal public service	10	30	26	19	9	6	0	42	30	2140
2011	More than 20 years in the federal public service	10	33	25	17	10	6	0	46	28	2805
2008	Less than 3 years in the federal public service	18	34	18	10	4	16	1	63	16	1240
2008	3 to 10 years in the federal public service	8	31	23	20	12	7	0	41	34	2651
2008	11 to 20 years in the federal public service	7	30	23	20	13	7	0	40	36	1482
2008	More than 20 years in the federal public service	8	32	22	21	12	5	0	42	35	2401

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	33	14	8	4	6	0	73	13	1159
2017	3 to 10 years in the federal public service	18	30	19	14	13	5	0	51	29	2799
2017	11 to 20 years in the federal public service	17	31	20	14	11	6	0	52	27	2780
2017	More than 20 years in the federal public service	17	32	20	13	12	5	0	52	26	1551
2014	Less than 3 years in the federal public service	31	32	14	7	8	9	0	69	16	623
2014	3 to 10 years in the federal public service	15	29	21	15	12	7	0	48	30	3427
2014	11 to 20 years in the federal public service	13	27	22	17	13	9	0	44	32	2587
2014	More than 20 years in the federal public service	16	30	22	14	12	6	0	49	27	2178
2011	Less than 3 years in the federal public service	22	35	18	11	6	9	0	62	18	1485
2011	3 to 10 years in the federal public service	14	31	20	15	11	9	0	49	29	3942
2011	11 to 20 years in the federal public service	13	29	22	17	11	8	0	45	31	2140
2011	More than 20 years in the federal public service	15	33	20	15	11	6	0	51	27	2806
2008	Less than 3 years in the federal public service	21	32	19	8	5	15	1	63	15	1242
2008	3 to 10 years in the federal public service	10	29	20	17	14	10	0	44	34	2651
2008	11 to 20 years in the federal public service	10	29	19	19	14	9	0	43	36	1483
2008	More than 20 years in the federal public service	11	32	20	16	14	7	0	46	32	2405

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	36	15	10	4	5	69	15	1157
2017	3 to 10 years in the federal public service	16	33	19	16	13	3	51	30	2795
2017	11 to 20 years in the federal public service	14	35	21	17	11	3	50	29	2775
2017	More than 20 years in the federal public service	14	36	21	16	11	3	51	27	1546
2014	Less than 3 years in the federal public service	28	37	13	9	9	5	69	18	625
2014	3 to 10 years in the federal public service	15	32	22	17	11	3	48	29	3425
2014	11 to 20 years in the federal public service	11	34	21	18	13	3	47	32	2586
2014	More than 20 years in the federal public service	14	36	21	17	10	2	51	27	2177
2011	Less than 3 years in the federal public service	24	37	18	12	6	4	64	18	1483
2011	3 to 10 years in the federal public service	14	37	20	16	10	2	52	27	3934
2011	11 to 20 years in the federal public service	12	36	22	18	10	2	50	28	2139
2011	More than 20 years in the federal public service	14	38	19	17	9	3	54	26	2803
2008	Less than 3 years in the federal public service	25	39	14	11	4	5	69	16	1240
2008	3 to 10 years in the federal public service	12	36	20	19	11	2	50	30	2649
2008	11 to 20 years in the federal public service	11	36	18	20	11	2	49	32	1481
2008	More than 20 years in the federal public service	13	38	17	19	10	2	52	30	2404

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	43	12	6	2	2	80	8	1160
2017	3 to 10 years in the federal public service	22	41	19	10	6	1	64	16	2793
2017	11 to 20 years in the federal public service	20	44	20	10	4	2	65	15	2774
2017	More than 20 years in the federal public service	21	43	21	9	5	2	65	14	1550
2014	Less than 3 years in the federal public service	33	41	12	6	3	5	78	9	625
2014	3 to 10 years in the federal public service	23	43	20	9	4	2	67	13	3431
2014	11 to 20 years in the federal public service	20	44	19	10	5	1	65	16	2591
2014	More than 20 years in the federal public service	24	44	18	8	4	2	69	13	2179
2011	Less than 3 years in the federal public service	33	41	14	7	2	2	76	10	1481
2011	3 to 10 years in the federal public service	25	42	18	9	3	2	69	13	3936
2011	11 to 20 years in the federal public service	23	45	17	10	4	1	68	14	2134
2011	More than 20 years in the federal public service	27	44	16	7	4	1	73	11	2810

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	42	9	3	1	3	0	87	4	1157
2017	3 to 10 years in the federal public service	29	45	15	5	2	3	0	77	7	2795
2017	11 to 20 years in the federal public service	29	45	14	4	2	5	0	78	6	2771
2017	More than 20 years in the federal public service	32	42	15	4	2	4	1	78	7	1548
2014	Less than 3 years in the federal public service	44	40	8	2	1	4	1	89	3	625
2014	3 to 10 years in the federal public service	31	47	13	4	1	4	0	81	5	3430
2014	11 to 20 years in the federal public service	33	45	12	4	2	5	1	81	5	2588
2014	More than 20 years in the federal public service	36	43	12	4	1	5	1	83	5	2178
2011	Less than 3 years in the federal public service	39	40	11	4	1	5	1	84	5	1480
2011	3 to 10 years in the federal public service	32	41	15	5	2	5	1	77	7	3931
2011	11 to 20 years in the federal public service	29	45	15	5	1	5	1	78	7	2139
2011	More than 20 years in the federal public service	34	41	16	4	2	4	1	78	5	2803

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	34	11	8	4	4	1	76	12	1157
2017	3 to 10 years in the federal public service	31	40	12	10	5	2	1	73	15	2787
2017	11 to 20 years in the federal public service	32	40	12	9	4	3	0	74	13	2768
2017	More than 20 years in the federal public service	36	39	12	7	3	2	1	78	10	1546
2014	Less than 3 years in the federal public service	42	34	9	7	3	4	1	80	10	625
2014	3 to 10 years in the federal public service	35	43	10	6	3	2	1	80	9	3429
2014	11 to 20 years in the federal public service	35	40	12	6	3	3	1	78	10	2586
2014	More than 20 years in the federal public service	41	37	11	5	3	2	1	80	8	2177
2011	Less than 3 years in the federal public service	42	36	10	6	2	4	1	81	9	1478
2011	3 to 10 years in the federal public service	37	37	11	7	3	4	1	78	11	3938
2011	11 to 20 years in the federal public service	36	39	10	8	4	3	1	78	12	2135
2011	More than 20 years in the federal public service	38	37	11	6	4	3	1	78	10	2804
2008	Less than 3 years in the federal public service	37	35	11	8	3	5	1	76	12	1241
2008	3 to 10 years in the federal public service	32	37	12	9	5	4	1	73	15	2650
2008	11 to 20 years in the federal public service	37	35	11	8	5	3	1	75	13	1480
2008	More than 20 years in the federal public service	39	36	10	6	5	3	1	78	11	2407

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	30	20	10	5	10	2	60	17	1157
2017	3 to 10 years in the federal public service	19	32	24	12	7	5	1	54	21	2796
2017	11 to 20 years in the federal public service	19	34	21	12	7	6	1	57	20	2775
2017	More than 20 years in the federal public service	22	34	21	10	7	5	2	59	18	1549
2014	Less than 3 years in the federal public service	19	35	20	8	5	10	3	62	15	624
2014	3 to 10 years in the federal public service	20	33	23	11	6	6	2	57	18	3428
2014	11 to 20 years in the federal public service	20	32	23	11	6	6	1	56	18	2590
2014	More than 20 years in the federal public service	25	34	21	9	5	4	1	62	15	2175
2011	Less than 3 years in the federal public service	17	31	24	11	5	9	3	54	18	1482
2011	3 to 10 years in the federal public service	16	33	24	13	6	7	2	53	20	3936
2011	11 to 20 years in the federal public service	16	33	25	11	7	6	1	53	19	2137
2011	More than 20 years in the federal public service	19	35	24	10	6	5	2	58	17	2810

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	24	16	7	7	16	4	62	17	1157
2017	3 to 10 years in the federal public service	15	25	19	15	13	10	3	46	32	2787
2017	11 to 20 years in the federal public service	12	24	21	15	15	10	3	42	34	2777
2017	More than 20 years in the federal public service	17	25	19	14	13	8	4	48	31	1545
2014	Less than 3 years in the federal public service	20	27	14	11	7	17	3	60	23	623
2014	3 to 10 years in the federal public service	13	25	21	15	13	10	2	44	32	3425
2014	11 to 20 years in the federal public service	12	24	20	17	14	10	3	41	36	2588
2014	More than 20 years in the federal public service	16	24	21	15	13	9	3	45	31	2175
2011	Less than 3 years in the federal public service	20	23	20	10	5	19	4	55	19	1480
2011	3 to 10 years in the federal public service	13	23	20	15	12	14	3	43	32	3937
2011	11 to 20 years in the federal public service	13	21	21	16	13	12	3	39	35	2138
2011	More than 20 years in the federal public service	15	23	23	14	13	9	4	44	30	2806

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	18	7	4	1	2	4	87	5	1159
2017	3 to 10 years in the federal public service	57	24	7	4	2	1	3	86	7	2796
2017	11 to 20 years in the federal public service	52	28	7	5	3	1	3	84	8	2775
2017	More than 20 years in the federal public service	53	27	9	4	2	1	3	84	7	1551
2014	Less than 3 years in the federal public service	60	23	6	4	1	3	4	89	5	624
2014	3 to 10 years in the federal public service	55	26	8	4	2	1	3	84	7	3428
2014	11 to 20 years in the federal public service	52	28	9	5	2	1	3	83	8	2588
2014	More than 20 years in the federal public service	53	26	9	5	2	1	4	84	7	2178

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	17	3	1	1	3	2	95	2	1157
2017	3 to 10 years in the federal public service	68	22	4	2	1	1	1	92	3	2799
2017	11 to 20 years in the federal public service	63	25	5	2	1	2	1	91	4	2782
2017	More than 20 years in the federal public service	62	25	6	2	0	1	2	90	3	1552
2014	Less than 3 years in the federal public service	74	19	3	1	0	2	2	95	2	625
2014	3 to 10 years in the federal public service	66	23	4	2	1	1	1	92	4	3428
2014	11 to 20 years in the federal public service	62	25	6	2	1	2	2	90	4	2587
2014	More than 20 years in the federal public service	62	25	5	2	1	2	3	91	3	2178
2011	Less than 3 years in the federal public service	72	17	4	2	1	1	3	93	3	1486
2011	3 to 10 years in the federal public service	69	20	5	2	1	1	2	92	3	3938
2011	11 to 20 years in the federal public service	65	23	6	2	1	1	2	90	3	2139
2011	More than 20 years in the federal public service	67	21	6	2	1	1	2	91	3	2811
2008	Less than 3 years in the federal public service	72	17	5	2	1	1	3	92	3	1241
2008	3 to 10 years in the federal public service	65	22	5	3	2	1	2	90	4	2650
2008	11 to 20 years in the federal public service	64	22	6	3	1	2	2	89	4	1481
2008	More than 20 years in the federal public service	67	21	6	2	1	1	2	91	3	2405

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	34	13	5	2	5	1	78	8	1159
2017	3 to 10 years in the federal public service	25	34	16	13	10	2	0	60	23	2793
2017	11 to 20 years in the federal public service	23	35	17	15	8	3	0	60	23	2774
2017	More than 20 years in the federal public service	24	36	19	11	7	2	1	62	19	1545
2014	Less than 3 years in the federal public service	32	34	14	8	5	7	1	71	14	625
2014	3 to 10 years in the federal public service	19	33	16	17	12	2	0	54	29	3426
2014	11 to 20 years in the federal public service	17	30	19	17	13	2	0	49	31	2586
2014	More than 20 years in the federal public service	20	34	18	14	11	2	1	56	26	2174
2011	Less than 3 years in the federal public service	31	33	17	9	5	4	1	67	15	1483
2011	3 to 10 years in the federal public service	22	36	18	14	9	1	0	58	24	3939
2011	11 to 20 years in the federal public service	21	36	19	13	9	1	0	58	23	2139
2011	More than 20 years in the federal public service	25	37	17	12	8	1	1	63	20	2808
2008	Less than 3 years in the federal public service	28	42	14	9	3	4	1	73	12	1241
2008	3 to 10 years in the federal public service	19	38	19	13	9	1	0	58	23	2652
2008	11 to 20 years in the federal public service	19	37	19	14	10	1	0	57	24	1481
2008	More than 20 years in the federal public service	19	40	18	13	9	1	0	60	22	2407

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	34	12	6	4	7	2	76	11	1159
2017	3 to 10 years in the federal public service	22	30	14	15	14	2	1	54	31	2797
2017	11 to 20 years in the federal public service	19	29	16	16	16	2	3	50	34	2776
2017	More than 20 years in the federal public service	18	26	17	15	17	2	5	47	34	1550
2014	Less than 3 years in the federal public service	26	31	12	10	8	7	5	65	21	625
2014	3 to 10 years in the federal public service	15	28	16	18	19	2	1	45	38	3429
2014	11 to 20 years in the federal public service	14	25	17	19	22	2	2	40	42	2589
2014	More than 20 years in the federal public service	13	23	19	17	21	2	5	39	40	2176
2011	Less than 3 years in the federal public service	23	31	16	13	10	4	3	58	25	1483
2011	3 to 10 years in the federal public service	17	32	17	17	16	1	1	49	34	3944
2011	11 to 20 years in the federal public service	16	29	16	18	18	1	2	46	37	2141
2011	More than 20 years in the federal public service	14	28	17	16	19	1	4	44	37	2805
2008	Less than 3 years in the federal public service	29	40	11	7	6	5	3	75	14	1238
2008	3 to 10 years in the federal public service	22	35	13	14	13	1	1	59	28	2649
2008	11 to 20 years in the federal public service	16	31	16	17	18	1	1	48	36	1479
2008	More than 20 years in the federal public service	13	30	16	17	20	1	3	45	38	2404

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	36	19	5	2	6	1	72	8	1155
2017	3 to 10 years in the federal public service	19	36	22	10	8	5	0	58	18	2791
2017	11 to 20 years in the federal public service	17	36	21	11	8	6	0	58	20	2779
2017	More than 20 years in the federal public service	20	35	24	11	6	4	1	57	17	1552

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	33	10	2	1	4	0	86	3	1157
2017	3 to 10 years in the federal public service	37	38	14	4	3	5	0	78	7	2794
2017	11 to 20 years in the federal public service	35	38	15	3	3	5	1	77	6	2776
2017	More than 20 years in the federal public service	40	36	14	3	2	4	1	81	5	1548
2014	Less than 3 years in the federal public service	54	30	7	2	1	6	1	90	3	623
2014	3 to 10 years in the federal public service	40	38	12	3	2	5	1	82	5	3429
2014	11 to 20 years in the federal public service	36	38	14	3	3	5	0	79	6	2588
2014	More than 20 years in the federal public service	39	38	14	3	2	4	1	81	5	2175

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	38	6	2	1	2	0	92	3	1159
2017	3 to 10 years in the federal public service	39	41	12	5	2	2	0	81	7	2790
2017	11 to 20 years in the federal public service	34	43	13	4	2	3	0	79	7	2777
2017	More than 20 years in the federal public service	38	39	14	3	2	3	0	80	6	1549
2014	Less than 3 years in the federal public service	54	32	6	4	1	1	1	88	5	625
2014	3 to 10 years in the federal public service	38	40	12	4	2	3	0	80	7	3428
2014	11 to 20 years in the federal public service	34	39	15	5	3	4	0	77	8	2589
2014	More than 20 years in the federal public service	37	40	13	5	3	2	0	79	7	2177
2011	Less than 3 years in the federal public service	43	38	11	4	1	3	0	84	5	1486
2011	3 to 10 years in the federal public service	30	43	15	5	3	3	0	76	9	3938
2011	11 to 20 years in the federal public service	27	41	18	6	3	5	0	71	10	2142
2011	More than 20 years in the federal public service	28	41	18	6	4	3	0	71	10	2804

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	30	3	2	1	0	94	3	1158
2017	3 to 10 years in the federal public service	42	41	9	5	3	0	82	8	2792
2017	11 to 20 years in the federal public service	38	42	10	6	3	0	81	9	2777
2017	More than 20 years in the federal public service	40	40	10	6	3	0	80	9	1551
2014	Less than 3 years in the federal public service	61	30	3	3	2	1	92	5	624
2014	3 to 10 years in the federal public service	44	40	10	4	2	0	84	6	3428
2014	11 to 20 years in the federal public service	38	40	13	5	3	1	79	8	2586
2014	More than 20 years in the federal public service	40	40	12	5	3	0	80	8	2173
2011	Less than 3 years in the federal public service	53	36	7	2	1	1	90	3	1481
2011	3 to 10 years in the federal public service	38	42	12	6	3	0	80	8	3940
2011	11 to 20 years in the federal public service	32	43	14	7	3	1	76	10	2137
2011	More than 20 years in the federal public service	35	40	14	6	5	1	75	11	2794
2008	Less than 3 years in the federal public service	51	37	6	3	2	1	89	5	1241
2008	3 to 10 years in the federal public service	31	44	13	7	4	1	76	11	2650
2008	11 to 20 years in the federal public service	28	42	17	7	6	0	70	13	1481
2008	More than 20 years in the federal public service	30	43	14	8	5	0	73	13	2406

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	34	10	3	2	1	85	5	1155
2017	3 to 10 years in the federal public service	30	34	19	9	8	0	64	17	2788
2017	11 to 20 years in the federal public service	25	35	22	10	7	1	61	17	2774
2017	More than 20 years in the federal public service	29	32	19	11	7	1	62	18	1551
2014	Less than 3 years in the federal public service	43	36	10	5	5	1	80	10	624
2014	3 to 10 years in the federal public service	24	40	19	10	6	1	64	17	3426
2014	11 to 20 years in the federal public service	20	38	23	11	8	1	58	19	2589
2014	More than 20 years in the federal public service	23	37	20	12	7	1	61	19	2179
2011	Less than 3 years in the federal public service	37	37	16	7	3	0	75	9	1484
2011	3 to 10 years in the federal public service	24	38	21	11	6	1	62	17	3940
2011	11 to 20 years in the federal public service	20	37	22	12	7	1	58	19	2141
2011	More than 20 years in the federal public service	23	37	21	11	6	1	61	18	2810

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	37	9	3	2	1	86	5	1156
2017	3 to 10 years in the federal public service	28	37	17	10	7	0	65	17	2789
2017	11 to 20 years in the federal public service	24	38	19	11	7	1	63	18	2779
2017	More than 20 years in the federal public service	29	36	17	11	6	0	66	17	1551
2014	Less than 3 years in the federal public service	42	37	10	6	4	1	80	10	622
2014	3 to 10 years in the federal public service	24	41	19	11	5	0	65	16	3427
2014	11 to 20 years in the federal public service	21	40	21	11	7	1	61	18	2589
2014	More than 20 years in the federal public service	24	39	19	11	6	0	64	17	2178
2011	Less than 3 years in the federal public service	35	40	14	7	3	0	76	10	1482
2011	3 to 10 years in the federal public service	23	40	20	11	5	1	64	17	3934
2011	11 to 20 years in the federal public service	20	39	21	12	6	1	60	19	2134
2011	More than 20 years in the federal public service	23	40	19	11	6	1	64	17	2804
2008	Less than 3 years in the federal public service	39	40	11	8	3	0	79	10	1241
2008	3 to 10 years in the federal public service	22	42	18	12	6	0	64	18	2651
2008	11 to 20 years in the federal public service	20	41	18	14	6	0	62	20	1481
2008	More than 20 years in the federal public service	22	41	17	13	7	0	63	20	2403

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	26	16	8	4	6	0	70	13	1155
2017	3 to 10 years in the federal public service	27	26	20	12	11	3	1	55	24	2795
2017	11 to 20 years in the federal public service	25	26	21	13	10	5	1	54	24	2781
2017	More than 20 years in the federal public service	28	29	20	10	8	3	1	60	19	1552
2014	Less than 3 years in the federal public service	32	28	18	8	7	6	1	65	16	624
2014	3 to 10 years in the federal public service	24	25	21	14	10	5	1	52	25	3430
2014	11 to 20 years in the federal public service	21	29	21	14	10	5	1	52	26	2589
2014	More than 20 years in the federal public service	28	27	20	12	8	3	1	58	21	2176
2011	Less than 3 years in the federal public service	31	24	20	12	8	6	1	58	21	1483
2011	3 to 10 years in the federal public service	24	25	21	14	11	5	1	52	26	3938
2011	11 to 20 years in the federal public service	22	28	21	13	10	5	1	53	24	2137
2011	More than 20 years in the federal public service	28	30	19	11	7	4	2	61	19	2805
2008	Less than 3 years in the federal public service	29	26	18	11	8	8	1	60	21	1242
2008	3 to 10 years in the federal public service	22	29	20	14	10	5	0	54	25	2650
2008	11 to 20 years in the federal public service	23	30	19	13	10	5	0	56	25	1480
2008	More than 20 years in the federal public service	27	32	17	12	8	3	1	62	20	2404

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	26	44	30	1159
2017	3 to 10 years in the federal public service	26	40	34	2796
2017	11 to 20 years in the federal public service	26	40	33	2779
2017	More than 20 years in the federal public service	35	37	28	1550
2014	Less than 3 years in the federal public service	26	47	27	622
2014	3 to 10 years in the federal public service	30	34	36	3432
2014	11 to 20 years in the federal public service	24	40	35	2587
2014	More than 20 years in the federal public service	33	40	28	2177
2011	Less than 3 years in the federal public service	35	35	30	1485
2011	3 to 10 years in the federal public service	30	37	33	3945
2011	11 to 20 years in the federal public service	24	43	33	2140
2011	More than 20 years in the federal public service	31	41	27	2811

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	1	30	20	9	37	3	265
2017	3 to 10 years in the federal public service	3	36	47	6	1	7	736
2017	11 to 20 years in the federal public service	13	33	43	4	1	7	744
2017	More than 20 years in the federal public service	62	10	16	4	5	3	552
2014	Less than 3 years in the federal public service	2	22	32	16	9999	29	169
2014	3 to 10 years in the federal public service	3	38	40	8	9999	11	1037
2014	11 to 20 years in the federal public service	11	28	45	7	9999	9	642
2014	More than 20 years in the federal public service	60	14	13	5	9999	8	712
2011	Less than 3 years in the federal public service	1	37	35	9	9999	18	522
2011	3 to 10 years in the federal public service	3	37	42	6	9999	12	1212
2011	11 to 20 years in the federal public service	12	32	40	6	9999	10	531
2011	More than 20 years in the federal public service	62	14	15	4	9999	5	888

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	11	89	1157
2017	3 to 10 years in the federal public service	16	84	2798
2017	11 to 20 years in the federal public service	18	82	2779
2017	More than 20 years in the federal public service	16	84	1549
2014	Less than 3 years in the federal public service	9	91	624
2014	3 to 10 years in the federal public service	19	81	3421
2014	11 to 20 years in the federal public service	18	82	2586
2014	More than 20 years in the federal public service	16	84	2174

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	62	123
2017	3 to 10 years in the federal public service	52	445
2017	11 to 20 years in the federal public service	43	505
2017	More than 20 years in the federal public service	39	244
2014	Less than 3 years in the federal public service	44	58
2014	3 to 10 years in the federal public service	48	652
2014	11 to 20 years in the federal public service	47	462
2014	More than 20 years in the federal public service	38	349

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	45	123
2017	3 to 10 years in the federal public service	64	445
2017	11 to 20 years in the federal public service	65	505
2017	More than 20 years in the federal public service	68	244
2014	Less than 3 years in the federal public service	59	58
2014	3 to 10 years in the federal public service	64	652
2014	11 to 20 years in the federal public service	64	462
2014	More than 20 years in the federal public service	66	349

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	445
2017	11 to 20 years in the federal public service	11	505
2017	More than 20 years in the federal public service	12	244
2014	3 to 10 years in the federal public service	6	652
2014	11 to 20 years in the federal public service	10	462
2014	More than 20 years in the federal public service	13	349

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	123
2017	11 to 20 years in the federal public service	505
2014	Less than 3 years in the federal public service	58
2014	3 to 10 years in the federal public service	652
2014	11 to 20 years in the federal public service	462

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	5	123
2017	3 to 10 years in the federal public service	8	445
2017	11 to 20 years in the federal public service	10	505
2017	More than 20 years in the federal public service	8	244
2014	Less than 3 years in the federal public service	9	58
2014	3 to 10 years in the federal public service	9	652
2014	11 to 20 years in the federal public service	7	462
2014	More than 20 years in the federal public service	11	349

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	445
2017	11 to 20 years in the federal public service	4	505
2017	More than 20 years in the federal public service	4	244
2014	Less than 3 years in the federal public service	0	58
2014	3 to 10 years in the federal public service	5	652
2014	11 to 20 years in the federal public service	3	462
2014	More than 20 years in the federal public service	3	349

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	5	445
2017	11 to 20 years in the federal public service	3	505
2014	3 to 10 years in the federal public service	3	652
2014	11 to 20 years in the federal public service	3	462
2014	More than 20 years in the federal public service	4	349

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	30	123
2017	3 to 10 years in the federal public service	39	445
2017	11 to 20 years in the federal public service	42	505
2017	More than 20 years in the federal public service	49	244
2014	Less than 3 years in the federal public service	32	58
2014	3 to 10 years in the federal public service	40	652
2014	11 to 20 years in the federal public service	42	461
2014	More than 20 years in the federal public service	44	349

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	31	123
2017	3 to 10 years in the federal public service	41	445
2017	11 to 20 years in the federal public service	46	505
2017	More than 20 years in the federal public service	49	244
2014	Less than 3 years in the federal public service	32	58
2014	3 to 10 years in the federal public service	45	652
2014	11 to 20 years in the federal public service	44	461
2014	More than 20 years in the federal public service	45	349

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	27	123
2017	3 to 10 years in the federal public service	44	445
2017	11 to 20 years in the federal public service	46	505
2017	More than 20 years in the federal public service	45	244
2014	Less than 3 years in the federal public service	23	58
2014	3 to 10 years in the federal public service	41	652
2014	11 to 20 years in the federal public service	43	461
2014	More than 20 years in the federal public service	40	349

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	33	123
2017	3 to 10 years in the federal public service	42	445
2017	11 to 20 years in the federal public service	41	505
2017	More than 20 years in the federal public service	40	244
2014	Less than 3 years in the federal public service	29	58
2014	3 to 10 years in the federal public service	41	652
2014	11 to 20 years in the federal public service	41	461
2014	More than 20 years in the federal public service	42	349

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	21	123
2017	3 to 10 years in the federal public service	34	445
2017	11 to 20 years in the federal public service	35	505
2017	More than 20 years in the federal public service	32	244
2014	Less than 3 years in the federal public service	10	58
2014	3 to 10 years in the federal public service	27	652
2014	11 to 20 years in the federal public service	28	461
2014	More than 20 years in the federal public service	27	349

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	52	123
2017	3 to 10 years in the federal public service	57	445
2017	11 to 20 years in the federal public service	58	505
2017	More than 20 years in the federal public service	60	244
2014	Less than 3 years in the federal public service	55	58
2014	3 to 10 years in the federal public service	56	652
2014	11 to 20 years in the federal public service	59	461
2014	More than 20 years in the federal public service	56	349

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	24	123
2017	3 to 10 years in the federal public service	33	445
2017	11 to 20 years in the federal public service	37	505
2017	More than 20 years in the federal public service	36	244
2014	Less than 3 years in the federal public service	29	58
2014	3 to 10 years in the federal public service	36	652
2014	11 to 20 years in the federal public service	36	461
2014	More than 20 years in the federal public service	32	349

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	2	445
2017	11 to 20 years in the federal public service	1	505
2017	More than 20 years in the federal public service	3	244
2014	Less than 3 years in the federal public service	0	58
2014	3 to 10 years in the federal public service	1	652

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	19	123
2017	3 to 10 years in the federal public service	6	445
2017	11 to 20 years in the federal public service	5	505
2014	Less than 3 years in the federal public service	10	58
2014	3 to 10 years in the federal public service	8	652
2014	11 to 20 years in the federal public service	4	461
2014	More than 20 years in the federal public service	3	349

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	8	123
2017	3 to 10 years in the federal public service	10	445
2017	11 to 20 years in the federal public service	11	505
2017	More than 20 years in the federal public service	13	244
2014	Less than 3 years in the federal public service	10	58
2014	3 to 10 years in the federal public service	13	652
2014	11 to 20 years in the federal public service	11	461
2014	More than 20 years in the federal public service	11	349

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	34	123
2017	3 to 10 years in the federal public service	49	445
2017	11 to 20 years in the federal public service	45	505
2017	More than 20 years in the federal public service	44	244
2014	Less than 3 years in the federal public service	34	58
2014	3 to 10 years in the federal public service	44	652
2014	11 to 20 years in the federal public service	45	461
2014	More than 20 years in the federal public service	43	349

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	123
2017	3 to 10 years in the federal public service	26	445
2017	11 to 20 years in the federal public service	24	505
2017	More than 20 years in the federal public service	29	244
2014	Less than 3 years in the federal public service	18	58
2014	3 to 10 years in the federal public service	30	652
2014	11 to 20 years in the federal public service	28	461
2014	More than 20 years in the federal public service	28	349

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	16	123
2017	3 to 10 years in the federal public service	14	445
2017	11 to 20 years in the federal public service	14	505
2017	More than 20 years in the federal public service	12	244
2014	Less than 3 years in the federal public service	11	58
2014	3 to 10 years in the federal public service	16	652
2014	11 to 20 years in the federal public service	13	461
2014	More than 20 years in the federal public service	14	349

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	55	123
2017	3 to 10 years in the federal public service	57	445
2017	11 to 20 years in the federal public service	54	505
2017	More than 20 years in the federal public service	55	244
2014	Less than 3 years in the federal public service	39	58
2014	3 to 10 years in the federal public service	54	651
2014	11 to 20 years in the federal public service	52	462
2014	More than 20 years in the federal public service	53	349

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	21	123
2017	3 to 10 years in the federal public service	26	445
2017	11 to 20 years in the federal public service	29	505
2017	More than 20 years in the federal public service	28	244
2014	Less than 3 years in the federal public service	14	58
2014	3 to 10 years in the federal public service	28	651
2014	11 to 20 years in the federal public service	32	462
2014	More than 20 years in the federal public service	29	349

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	6	123
2017	3 to 10 years in the federal public service	9	445
2017	11 to 20 years in the federal public service	17	505
2017	More than 20 years in the federal public service	17	244
2014	3 to 10 years in the federal public service	13	651
2014	11 to 20 years in the federal public service	14	462
2014	More than 20 years in the federal public service	18	349

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	10	123
2017	3 to 10 years in the federal public service	21	445
2017	11 to 20 years in the federal public service	19	505
2017	More than 20 years in the federal public service	21	244
2014	3 to 10 years in the federal public service	21	651
2014	11 to 20 years in the federal public service	19	462
2014	More than 20 years in the federal public service	17	349

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	5	123
2017	3 to 10 years in the federal public service	9	445
2017	11 to 20 years in the federal public service	10	505
2017	More than 20 years in the federal public service	10	244
2014	3 to 10 years in the federal public service	12	651
2014	11 to 20 years in the federal public service	10	462
2014	More than 20 years in the federal public service	10	349

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	7	123
2017	3 to 10 years in the federal public service	6	445
2017	11 to 20 years in the federal public service	7	505
2017	More than 20 years in the federal public service	9	244
2014	Less than 3 years in the federal public service	10	58
2014	3 to 10 years in the federal public service	6	651
2014	11 to 20 years in the federal public service	6	462
2014	More than 20 years in the federal public service	5	349

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	10	123
2017	3 to 10 years in the federal public service	11	445
2017	11 to 20 years in the federal public service	11	505
2017	More than 20 years in the federal public service	13	244
2014	Less than 3 years in the federal public service	23	58
2014	3 to 10 years in the federal public service	16	651
2014	11 to 20 years in the federal public service	19	462
2014	More than 20 years in the federal public service	20	349

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	7	123
2017	3 to 10 years in the federal public service	10	445
2017	11 to 20 years in the federal public service	14	505
2017	More than 20 years in the federal public service	13	244
2014	3 to 10 years in the federal public service	11	651
2014	11 to 20 years in the federal public service	11	462
2014	More than 20 years in the federal public service	15	349

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	33	123
2017	3 to 10 years in the federal public service	24	445
2017	11 to 20 years in the federal public service	23	505
2017	More than 20 years in the federal public service	19	244
2014	Less than 3 years in the federal public service	35	58
2014	3 to 10 years in the federal public service	26	651
2014	11 to 20 years in the federal public service	20	462
2014	More than 20 years in the federal public service	21	349

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	22	115
2017	3 to 10 years in the federal public service	14	418
2017	11 to 20 years in the federal public service	11	468
2017	More than 20 years in the federal public service	10	224
2014	Less than 3 years in the federal public service	11	52
2014	3 to 10 years in the federal public service	12	614
2014	11 to 20 years in the federal public service	15	434
2014	More than 20 years in the federal public service	13	330

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	40	115
2017	3 to 10 years in the federal public service	20	418
2017	11 to 20 years in the federal public service	16	468
2017	More than 20 years in the federal public service	11	224
2014	Less than 3 years in the federal public service	27	52
2014	3 to 10 years in the federal public service	18	614
2014	11 to 20 years in the federal public service	15	434
2014	More than 20 years in the federal public service	14	330

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	12	115
2017	3 to 10 years in the federal public service	13	418
2017	11 to 20 years in the federal public service	12	468
2017	More than 20 years in the federal public service	9	224
2014	Less than 3 years in the federal public service	11	52
2014	3 to 10 years in the federal public service	13	614
2014	11 to 20 years in the federal public service	9	434
2014	More than 20 years in the federal public service	10	330

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	12	115
2017	3 to 10 years in the federal public service	7	418
2017	11 to 20 years in the federal public service	6	468
2017	More than 20 years in the federal public service	8	224
2014	3 to 10 years in the federal public service	8	614
2014	11 to 20 years in the federal public service	9	434
2014	More than 20 years in the federal public service	9	330

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	15	115
2017	3 to 10 years in the federal public service	11	418
2017	11 to 20 years in the federal public service	10	468
2017	More than 20 years in the federal public service	9	224
2014	3 to 10 years in the federal public service	12	614
2014	11 to 20 years in the federal public service	9	434
2014	More than 20 years in the federal public service	12	330

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	8	115
2017	3 to 10 years in the federal public service	11	418
2017	11 to 20 years in the federal public service	15	468
2017	More than 20 years in the federal public service	14	224
2014	Less than 3 years in the federal public service	14	52
2014	3 to 10 years in the federal public service	12	614
2014	11 to 20 years in the federal public service	13	434
2014	More than 20 years in the federal public service	15	330

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	115
2017	3 to 10 years in the federal public service	19	418
2017	11 to 20 years in the federal public service	19	468
2017	More than 20 years in the federal public service	17	224
2014	Less than 3 years in the federal public service	9	52
2014	3 to 10 years in the federal public service	17	614
2014	11 to 20 years in the federal public service	13	434
2014	More than 20 years in the federal public service	13	330

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	16	115
2017	3 to 10 years in the federal public service	10	418
2017	11 to 20 years in the federal public service	9	468
2017	More than 20 years in the federal public service	3	224
2014	Less than 3 years in the federal public service	14	52
2014	3 to 10 years in the federal public service	9	614
2014	11 to 20 years in the federal public service	6	434
2014	More than 20 years in the federal public service	6	330

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	9	115
2017	3 to 10 years in the federal public service	11	418
2017	11 to 20 years in the federal public service	13	468
2017	More than 20 years in the federal public service	13	224
2014	Less than 3 years in the federal public service	11	52
2014	3 to 10 years in the federal public service	14	614
2014	11 to 20 years in the federal public service	13	434
2014	More than 20 years in the federal public service	11	330

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	17	115
2017	3 to 10 years in the federal public service	26	418
2017	11 to 20 years in the federal public service	27	468
2017	More than 20 years in the federal public service	20	224
2014	Less than 3 years in the federal public service	16	52
2014	3 to 10 years in the federal public service	27	614
2014	11 to 20 years in the federal public service	26	434
2014	More than 20 years in the federal public service	20	330

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	6	115
2017	3 to 10 years in the federal public service	12	418
2017	11 to 20 years in the federal public service	11	468
2017	More than 20 years in the federal public service	5	224
2014	3 to 10 years in the federal public service	11	614
2014	11 to 20 years in the federal public service	9	434
2014	More than 20 years in the federal public service	7	330

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	41	115
2017	3 to 10 years in the federal public service	49	418
2017	11 to 20 years in the federal public service	45	468
2017	More than 20 years in the federal public service	36	224
2014	Less than 3 years in the federal public service	43	52
2014	3 to 10 years in the federal public service	48	614
2014	11 to 20 years in the federal public service	46	434
2014	More than 20 years in the federal public service	35	330

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	2	418
2017	11 to 20 years in the federal public service	2	468
2014	3 to 10 years in the federal public service	2	614
2014	11 to 20 years in the federal public service	2	434

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	39	115
2017	3 to 10 years in the federal public service	46	418
2017	11 to 20 years in the federal public service	52	468
2017	More than 20 years in the federal public service	53	224
2014	Less than 3 years in the federal public service	37	52
2014	3 to 10 years in the federal public service	53	614
2014	11 to 20 years in the federal public service	51	434
2014	More than 20 years in the federal public service	51	330

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	115
2017	3 to 10 years in the federal public service	2	418
2017	More than 20 years in the federal public service	0	224

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	115
2017	3 to 10 years in the federal public service	13	418
2017	11 to 20 years in the federal public service	12	468
2017	More than 20 years in the federal public service	12	224
2014	Less than 3 years in the federal public service	12	52
2014	3 to 10 years in the federal public service	11	614
2014	11 to 20 years in the federal public service	12	434
2014	More than 20 years in the federal public service	18	330

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	90	10	123
2017	3 to 10 years in the federal public service	89	11	445
2017	11 to 20 years in the federal public service	93	7	506
2017	More than 20 years in the federal public service	94	6	244

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	16	13	2	2	33	13	69	7	1159
2017	3 to 10 years in the federal public service	15	19	18	6	6	27	8	53	19	2800
2017	11 to 20 years in the federal public service	13	20	19	7	6	27	8	51	20	2774
2017	More than 20 years in the federal public service	16	22	21	6	7	22	6	52	18	1551
2014	Less than 3 years in the federal public service	23	15	13	3	3	32	12	68	10	625
2014	3 to 10 years in the federal public service	13	18	19	5	6	29	9	51	18	3431
2014	11 to 20 years in the federal public service	13	17	20	6	6	30	7	48	19	2588
2014	More than 20 years in the federal public service	16	21	24	6	6	23	5	51	16	2178

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	32	10	2	2	15	2	83	5	1159
2017	3 to 10 years in the federal public service	26	34	17	5	5	11	1	69	12	2791
2017	11 to 20 years in the federal public service	25	33	17	6	5	12	1	67	13	2772
2017	More than 20 years in the federal public service	28	34	18	6	5	9	1	69	11	1549
2014	Less than 3 years in the federal public service	36	28	12	3	2	17	2	79	6	624
2014	3 to 10 years in the federal public service	23	31	20	5	4	15	2	64	12	3430
2014	11 to 20 years in the federal public service	21	32	20	6	4	15	1	64	12	2588
2014	More than 20 years in the federal public service	27	31	20	5	4	12	1	67	10	2179
2011	Less than 3 years in the federal public service	36	34	14	3	1	11	1	80	5	1484
2011	3 to 10 years in the federal public service	28	36	18	5	3	10	0	72	8	3944
2011	11 to 20 years in the federal public service	26	38	18	5	3	9	0	71	9	2136
2011	More than 20 years in the federal public service	29	38	16	5	3	7	0	73	10	2803

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	38	13	11	4	4	12	66	18	1159
2017	3 to 10 years in the federal public service	27	51	11	6	2	1	2	81	8	2795
2017	11 to 20 years in the federal public service	30	52	9	3	0	1	5	86	4	2781
2017	More than 20 years in the federal public service	38	47	7	1	0	1	6	91	2	1552
2014	Less than 3 years in the federal public service	25	34	10	8	5	7	11	72	15	625
2014	3 to 10 years in the federal public service	22	54	14	5	1	1	2	79	7	3429
2014	11 to 20 years in the federal public service	28	54	9	3	1	1	4	86	4	2583
2014	More than 20 years in the federal public service	34	49	8	2	0	1	6	89	2	2178
2011	Less than 3 years in the federal public service	15	44	17	12	3	3	6	65	16	1482
2011	3 to 10 years in the federal public service	22	54	13	6	1	1	2	79	8	3936
2011	11 to 20 years in the federal public service	27	55	9	4	1	1	4	86	5	2137
2011	More than 20 years in the federal public service	35	50	7	2	0	0	6	90	2	2807
2008	Less than 3 years in the federal public service	11	37	19	13	7	4	8	55	23	1242
2008	3 to 10 years in the federal public service	22	53	12	8	1	1	3	78	10	2654
2008	11 to 20 years in the federal public service	30	52	10	3	1	0	4	86	4	1481
2008	More than 20 years in the federal public service	36	49	7	2	1	0	5	90	3	2408

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	20	16	4	3	29	16	60	12	1157
2017	3 to 10 years in the federal public service	11	25	22	8	5	22	7	51	18	2788
2017	11 to 20 years in the federal public service	10	26	23	7	4	21	8	52	17	2778
2017	More than 20 years in the federal public service	14	26	23	5	4	19	8	56	13	1547
2014	Less than 3 years in the federal public service	11	20	17	5	4	28	15	55	15	624
2014	3 to 10 years in the federal public service	9	22	25	8	5	23	9	45	19	3432
2014	11 to 20 years in the federal public service	10	23	25	8	4	21	9	47	18	2585
2014	More than 20 years in the federal public service	13	26	24	8	4	16	8	52	16	2175
2011	Less than 3 years in the federal public service	8	20	22	7	2	29	13	48	15	1481
2011	3 to 10 years in the federal public service	9	24	23	9	5	22	8	47	19	3938
2011	11 to 20 years in the federal public service	9	27	26	9	4	18	7	48	17	2137
2011	More than 20 years in the federal public service	14	30	24	7	4	15	6	56	14	2804

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	25	6	1	1	12	11	89	2	1157
2017	3 to 10 years in the federal public service	43	35	10	3	1	7	2	85	4	2795
2017	11 to 20 years in the federal public service	40	36	10	2	1	6	5	85	4	2780
2017	More than 20 years in the federal public service	44	31	10	3	2	5	7	84	5	1552
2014	Less than 3 years in the federal public service	36	29	8	2	1	13	10	85	4	625
2014	3 to 10 years in the federal public service	39	38	10	3	2	6	2	84	5	3429
2014	11 to 20 years in the federal public service	35	37	12	3	1	6	4	81	5	2589
2014	More than 20 years in the federal public service	39	35	11	3	2	5	6	82	5	2177
2011	Less than 3 years in the federal public service	39	32	10	2	1	11	6	85	3	1484
2011	3 to 10 years in the federal public service	40	35	11	3	2	7	3	83	5	3935
2011	11 to 20 years in the federal public service	38	36	11	4	1	5	4	83	6	2140
2011	More than 20 years in the federal public service	41	35	10	3	2	4	6	84	5	2807
2008	Less than 3 years in the federal public service	33	29	10	2	1	19	8	84	3	1242
2008	3 to 10 years in the federal public service	36	38	11	3	1	7	3	83	5	2655
2008	11 to 20 years in the federal public service	38	38	10	3	2	6	4	83	6	1480
2008	More than 20 years in the federal public service	39	39	9	3	2	3	5	85	5	2410

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	26	7	2	1	15	11	86	4	1154
2017	3 to 10 years in the federal public service	33	35	13	4	3	10	2	77	8	2795
2017	11 to 20 years in the federal public service	32	37	13	3	2	9	5	79	6	2774
2017	More than 20 years in the federal public service	35	33	14	4	2	6	6	77	7	1546
2014	Less than 3 years in the federal public service	29	30	10	3	2	15	11	79	7	623
2014	3 to 10 years in the federal public service	30	37	13	4	2	11	2	78	7	3428
2014	11 to 20 years in the federal public service	27	36	16	4	2	10	5	73	8	2587
2014	More than 20 years in the federal public service	31	34	15	4	3	8	6	75	8	2173
2011	Less than 3 years in the federal public service	32	32	12	2	1	16	6	81	3	1479
2011	3 to 10 years in the federal public service	33	35	14	4	2	10	3	77	7	3929
2011	11 to 20 years in the federal public service	31	36	14	5	2	9	4	76	8	2138
2011	More than 20 years in the federal public service	33	34	14	4	3	6	5	76	8	2799
2008	Less than 3 years in the federal public service	36	28	11	3	1	15	7	81	5	1242
2008	3 to 10 years in the federal public service	32	37	14	5	2	7	2	76	8	2655
2008	11 to 20 years in the federal public service	29	38	13	6	4	5	4	75	11	1481
2008	More than 20 years in the federal public service	32	39	12	6	3	4	5	77	10	2407

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	4	96	1157
2017	3 to 10 years in the federal public service	8	92	2790
2017	11 to 20 years in the federal public service	8	92	2776
2017	More than 20 years in the federal public service	7	93	1541
2014	Less than 3 years in the federal public service	3	97	625
2014	3 to 10 years in the federal public service	7	93	3425
2014	11 to 20 years in the federal public service	6	94	2585
2014	More than 20 years in the federal public service	6	94	2170

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	49	45
2017	3 to 10 years in the federal public service	35	213
2017	11 to 20 years in the federal public service	36	224
2017	More than 20 years in the federal public service	26	110
2014	Less than 3 years in the federal public service	45	19
2014	3 to 10 years in the federal public service	36	257
2014	11 to 20 years in the federal public service	38	168
2014	More than 20 years in the federal public service	29	136

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	54	45
2017	3 to 10 years in the federal public service	85	213
2017	11 to 20 years in the federal public service	77	224
2017	More than 20 years in the federal public service	90	110
2014	Less than 3 years in the federal public service	84	19
2014	3 to 10 years in the federal public service	81	257
2014	11 to 20 years in the federal public service	84	168
2014	More than 20 years in the federal public service	90	136

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	4	213
2017	11 to 20 years in the federal public service	5	224
2017	More than 20 years in the federal public service	4	110
2014	Less than 3 years in the federal public service	0	19
2014	3 to 10 years in the federal public service	3	257
2014	11 to 20 years in the federal public service	4	168
2014	More than 20 years in the federal public service	3	136

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	45
2017	More than 20 years in the federal public service	110
2014	Less than 3 years in the federal public service	19
2014	3 to 10 years in the federal public service	257
2014	11 to 20 years in the federal public service	168
2014	More than 20 years in the federal public service	136

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	45
2017	3 to 10 years in the federal public service	11	213
2017	11 to 20 years in the federal public service	6	224
2017	More than 20 years in the federal public service	5	110
2014	3 to 10 years in the federal public service	13	257
2014	11 to 20 years in the federal public service	7	168
2014	More than 20 years in the federal public service	10	136

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	213
2017	11 to 20 years in the federal public service	4	224
2014	3 to 10 years in the federal public service	2	257
2014	11 to 20 years in the federal public service	4	168
2014	More than 20 years in the federal public service	4	136

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	16	45
2017	3 to 10 years in the federal public service	9	213
2017	11 to 20 years in the federal public service	8	224
2014	3 to 10 years in the federal public service	10	257
2014	11 to 20 years in the federal public service	5	168
2014	More than 20 years in the federal public service	9	136

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	24	45
2017	3 to 10 years in the federal public service	17	211
2017	11 to 20 years in the federal public service	14	223
2017	More than 20 years in the federal public service	14	110
2014	3 to 10 years in the federal public service	17	257
2014	11 to 20 years in the federal public service	15	169
2014	More than 20 years in the federal public service	16	136

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	22	211
2017	11 to 20 years in the federal public service	16	223
2017	More than 20 years in the federal public service	16	110
2014	Less than 3 years in the federal public service	31	19
2014	3 to 10 years in the federal public service	18	257
2014	11 to 20 years in the federal public service	19	169
2014	More than 20 years in the federal public service	13	136

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	211
2017	11 to 20 years in the federal public service	10	223
2017	More than 20 years in the federal public service	10	110
2014	3 to 10 years in the federal public service	11	257
2014	11 to 20 years in the federal public service	6	169
2014	More than 20 years in the federal public service	10	136

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	5	211
2017	11 to 20 years in the federal public service	4	223
2014	3 to 10 years in the federal public service	5	257
2014	11 to 20 years in the federal public service	6	169

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	22	45
2017	3 to 10 years in the federal public service	25	211
2017	11 to 20 years in the federal public service	27	223
2017	More than 20 years in the federal public service	31	110
2014	3 to 10 years in the federal public service	30	257
2014	11 to 20 years in the federal public service	23	169
2014	More than 20 years in the federal public service	29	136

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	39	45
2017	3 to 10 years in the federal public service	24	211
2017	11 to 20 years in the federal public service	24	223
2017	More than 20 years in the federal public service	15	110
2014	3 to 10 years in the federal public service	20	257
2014	11 to 20 years in the federal public service	21	169
2014	More than 20 years in the federal public service	13	136

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	4	211
2014	11 to 20 years in the federal public service	3	169

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	211
2017	11 to 20 years in the federal public service	4	223
2017	More than 20 years in the federal public service	6	110
2014	Less than 3 years in the federal public service	0	19
2014	3 to 10 years in the federal public service	5	257
2014	11 to 20 years in the federal public service	5	169

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	19	211
2017	11 to 20 years in the federal public service	13	223
2017	More than 20 years in the federal public service	11	110
2014	3 to 10 years in the federal public service	16	257
2014	11 to 20 years in the federal public service	13	169
2014	More than 20 years in the federal public service	7	136

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	45

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	9	45
2017	3 to 10 years in the federal public service	13	211
2017	11 to 20 years in the federal public service	19	223
2017	More than 20 years in the federal public service	15	110
2014	3 to 10 years in the federal public service	15	257
2014	11 to 20 years in the federal public service	18	169
2014	More than 20 years in the federal public service	17	136

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	45
2017	More than 20 years in the federal public service	110
2014	Less than 3 years in the federal public service	19
2014	More than 20 years in the federal public service	136

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	45
2017	3 to 10 years in the federal public service	22	211
2017	11 to 20 years in the federal public service	26	223
2017	More than 20 years in the federal public service	37	110
2014	Less than 3 years in the federal public service	35	19
2014	3 to 10 years in the federal public service	34	257
2014	11 to 20 years in the federal public service	40	169
2014	More than 20 years in the federal public service	48	136

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	27	45
2017	3 to 10 years in the federal public service	28	213
2017	11 to 20 years in the federal public service	31	223
2017	More than 20 years in the federal public service	37	110
2014	3 to 10 years in the federal public service	29	256
2014	11 to 20 years in the federal public service	29	169
2014	More than 20 years in the federal public service	35	136

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	19	45
2017	3 to 10 years in the federal public service	16	213
2017	11 to 20 years in the federal public service	15	223
2017	More than 20 years in the federal public service	15	110
2014	3 to 10 years in the federal public service	15	256
2014	11 to 20 years in the federal public service	15	169
2014	More than 20 years in the federal public service	16	136

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	213
2017	11 to 20 years in the federal public service	13	223
2017	More than 20 years in the federal public service	5	110
2014	3 to 10 years in the federal public service	13	256
2014	11 to 20 years in the federal public service	9	169
2014	More than 20 years in the federal public service	8	136

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	17	213
2017	11 to 20 years in the federal public service	16	223
2017	More than 20 years in the federal public service	21	110
2014	3 to 10 years in the federal public service	19	256
2014	11 to 20 years in the federal public service	17	169
2014	More than 20 years in the federal public service	23	136

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	5	213
2017	11 to 20 years in the federal public service	6	223
2017	More than 20 years in the federal public service	9	110
2014	3 to 10 years in the federal public service	6	256
2014	11 to 20 years in the federal public service	6	169
2014	More than 20 years in the federal public service	8	136

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	213
2017	11 to 20 years in the federal public service	6	223
2017	More than 20 years in the federal public service	10	110
2014	3 to 10 years in the federal public service	7	256
2014	11 to 20 years in the federal public service	6	169
2014	More than 20 years in the federal public service	5	136

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	10	45
2017	3 to 10 years in the federal public service	5	213
2017	11 to 20 years in the federal public service	9	223
2017	More than 20 years in the federal public service	5	110
2014	3 to 10 years in the federal public service	8	256
2014	11 to 20 years in the federal public service	8	169
2014	More than 20 years in the federal public service	12	136

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	45
2017	3 to 10 years in the federal public service	5	213
2017	11 to 20 years in the federal public service	5	223
2017	More than 20 years in the federal public service	13	110
2014	3 to 10 years in the federal public service	11	256
2014	11 to 20 years in the federal public service	11	169
2014	More than 20 years in the federal public service	17	136

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	40	45
2017	3 to 10 years in the federal public service	56	213
2017	11 to 20 years in the federal public service	48	223
2017	More than 20 years in the federal public service	40	110
2014	Less than 3 years in the federal public service	58	19
2014	3 to 10 years in the federal public service	48	256
2014	11 to 20 years in the federal public service	49	169
2014	More than 20 years in the federal public service	42	136

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	9	44
2017	3 to 10 years in the federal public service	5	202
2017	11 to 20 years in the federal public service	7	212
2017	More than 20 years in the federal public service	5	101
2014	3 to 10 years in the federal public service	5	234
2014	11 to 20 years in the federal public service	5	159

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	25	44
2017	3 to 10 years in the federal public service	16	202
2017	11 to 20 years in the federal public service	10	212
2017	More than 20 years in the federal public service	5	101
2014	3 to 10 years in the federal public service	15	234
2014	11 to 20 years in the federal public service	13	159
2014	More than 20 years in the federal public service	9	128

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	4	202
2017	11 to 20 years in the federal public service	5	212
2017	More than 20 years in the federal public service	5	101
2014	Less than 3 years in the federal public service	0	17
2014	3 to 10 years in the federal public service	5	234

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	5	202
2017	More than 20 years in the federal public service	5	101
2014	3 to 10 years in the federal public service	3	234

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	44
2017	3 to 10 years in the federal public service	3	202
2017	11 to 20 years in the federal public service	3	212
2014	Less than 3 years in the federal public service	0	17
2014	3 to 10 years in the federal public service	4	234

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	5	202
2017	11 to 20 years in the federal public service	7	212
2017	More than 20 years in the federal public service	5	101
2014	3 to 10 years in the federal public service	6	234
2014	11 to 20 years in the federal public service	5	159
2014	More than 20 years in the federal public service	10	128

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	12	44
2017	3 to 10 years in the federal public service	10	202
2017	11 to 20 years in the federal public service	14	212
2017	More than 20 years in the federal public service	15	101
2014	Less than 3 years in the federal public service	0	17
2014	3 to 10 years in the federal public service	13	234
2014	11 to 20 years in the federal public service	10	159
2014	More than 20 years in the federal public service	9	128

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	202
2017	11 to 20 years in the federal public service	13	212
2017	More than 20 years in the federal public service	7	101
2014	3 to 10 years in the federal public service	8	234
2014	11 to 20 years in the federal public service	6	159
2014	More than 20 years in the federal public service	6	128

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	202
2017	11 to 20 years in the federal public service	10	212
2017	More than 20 years in the federal public service	7	101
2014	3 to 10 years in the federal public service	10	234
2014	11 to 20 years in the federal public service	9	159
2014	More than 20 years in the federal public service	11	128

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	20	44
2017	3 to 10 years in the federal public service	26	202
2017	11 to 20 years in the federal public service	27	212
2017	More than 20 years in the federal public service	20	101
2014	3 to 10 years in the federal public service	19	234
2014	11 to 20 years in the federal public service	17	159
2014	More than 20 years in the federal public service	20	128

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	202
2017	11 to 20 years in the federal public service	10	212
2017	More than 20 years in the federal public service	6	101
2014	Less than 3 years in the federal public service	0	17
2014	3 to 10 years in the federal public service	13	234
2014	11 to 20 years in the federal public service	7	159
2014	More than 20 years in the federal public service	8	128

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	25	44
2017	3 to 10 years in the federal public service	48	202
2017	11 to 20 years in the federal public service	45	212
2017	More than 20 years in the federal public service	41	101
2014	Less than 3 years in the federal public service	44	17
2014	3 to 10 years in the federal public service	42	234
2014	11 to 20 years in the federal public service	45	159
2014	More than 20 years in the federal public service	42	128

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	44
2014	3 to 10 years in the federal public service	3	234
2014	11 to 20 years in the federal public service	4	159

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	46	44
2017	3 to 10 years in the federal public service	63	202
2017	11 to 20 years in the federal public service	64	212
2017	More than 20 years in the federal public service	51	101
2014	Less than 3 years in the federal public service	67	17
2014	3 to 10 years in the federal public service	65	234
2014	11 to 20 years in the federal public service	62	159
2014	More than 20 years in the federal public service	64	128

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	16	44
2017	3 to 10 years in the federal public service	14	202
2017	11 to 20 years in the federal public service	10	212
2017	More than 20 years in the federal public service	15	101
2014	3 to 10 years in the federal public service	12	234
2014	11 to 20 years in the federal public service	17	159
2014	More than 20 years in the federal public service	19	128

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	68	32	45
2017	3 to 10 years in the federal public service	92	8	212
2017	11 to 20 years in the federal public service	93	7	225
2017	More than 20 years in the federal public service	95	5	110

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	17	10	1	1	35	11	78	3	1159
2017	3 to 10 years in the federal public service	16	19	18	3	3	33	8	59	10	2794
2017	11 to 20 years in the federal public service	14	19	20	2	3	35	7	56	9	2777
2017	More than 20 years in the federal public service	17	22	22	2	3	29	5	59	8	1551
2014	Less than 3 years in the federal public service	23	17	13	1	2	36	9	72	4	625
2014	3 to 10 years in the federal public service	14	18	19	2	3	35	9	57	9	3428
2014	11 to 20 years in the federal public service	13	16	21	3	2	37	8	52	9	2587
2014	More than 20 years in the federal public service	18	19	23	2	3	30	5	57	8	2178

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	31	8	1	1	16	2	88	2	1156
2017	3 to 10 years in the federal public service	29	33	16	3	3	15	2	74	7	2795
2017	11 to 20 years in the federal public service	27	34	16	3	3	16	2	74	7	2774
2017	More than 20 years in the federal public service	31	33	18	3	3	11	1	73	7	1549
2014	Less than 3 years in the federal public service	37	28	12	1	1	19	2	82	3	625
2014	3 to 10 years in the federal public service	25	32	18	2	2	18	2	71	6	3430
2014	11 to 20 years in the federal public service	23	32	19	3	2	19	1	69	7	2590
2014	More than 20 years in the federal public service	29	31	19	3	2	15	1	72	6	2177
2011	Less than 3 years in the federal public service	41	35	10	2	1	11	0	86	3	1484
2011	3 to 10 years in the federal public service	34	37	14	3	1	11	0	80	4	3939
2011	11 to 20 years in the federal public service	30	39	15	3	2	10	0	78	5	2133
2011	More than 20 years in the federal public service	33	38	15	3	2	8	0	78	5	2802

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	25	18	15	19	1	2	46	35	1156
2017	3 to 10 years in the federal public service	15	22	20	17	24	0	2	38	42	2793
2017	11 to 20 years in the federal public service	20	22	22	15	18	0	3	43	34	2773
2017	More than 20 years in the federal public service	21	23	20	14	17	0	4	46	33	1550

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	30	24	10	6	1	58	17	1159
2017	3 to 10 years in the federal public service	16	24	28	18	14	1	40	32	2795
2017	11 to 20 years in the federal public service	13	22	29	19	16	1	36	35	2775
2017	More than 20 years in the federal public service	15	27	29	17	11	1	43	28	1550

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	28	19	9	4	1	3	68	13	1156
2017	3 to 10 years in the federal public service	19	27	25	14	12	0	2	48	26	2791
2017	11 to 20 years in the federal public service	15	26	27	17	14	0	2	41	31	2773
2017	More than 20 years in the federal public service	17	29	25	16	10	0	2	47	27	1549

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	26	20	10	7	2	2	62	18	1159
2017	3 to 10 years in the federal public service	18	22	23	18	17	1	2	40	36	2793
2017	11 to 20 years in the federal public service	13	21	23	21	18	1	2	35	40	2776
2017	More than 20 years in the federal public service	16	24	23	20	14	1	2	41	35	1544

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	19	10	3	2	1	8	84	5	1157
2017	3 to 10 years in the federal public service	39	26	16	6	5	1	7	70	13	2793
2017	11 to 20 years in the federal public service	33	24	17	9	8	1	9	63	19	2768
2017	More than 20 years in the federal public service	34	27	16	8	5	1	9	68	15	1538

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	31	17	6	4	1	73	10	1156
2017	3 to 10 years in the federal public service	29	31	23	9	8	1	60	17	2785
2017	11 to 20 years in the federal public service	26	30	24	12	8	1	56	20	2775
2017	More than 20 years in the federal public service	28	32	23	10	5	2	61	16	1544

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	31	16	6	2	1	2	75	9	1153
2017	3 to 10 years in the federal public service	26	32	21	10	7	1	2	60	18	2785
2017	11 to 20 years in the federal public service	21	33	24	12	7	1	2	55	19	2767
2017	More than 20 years in the federal public service	24	33	22	11	7	1	2	59	18	1543

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	29	20	9	5	2	2	65	14	1155
2017	3 to 10 years in the federal public service	20	31	23	13	11	0	2	52	25	2790
2017	11 to 20 years in the federal public service	16	29	26	18	10	1	1	46	28	2774
2017	More than 20 years in the federal public service	18	29	24	16	9	1	2	49	26	1542

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	29	19	10	4	1	2	66	15	1157
2017	3 to 10 years in the federal public service	25	31	21	13	9	0	2	57	22	2790
2017	11 to 20 years in the federal public service	23	30	22	14	8	1	2	55	23	2772
2017	More than 20 years in the federal public service	25	31	21	12	8	1	2	58	21	1543

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	31	19	9	5	1	1	65	15	1154
2017	3 to 10 years in the federal public service	25	30	20	12	10	1	2	57	22	2786
2017	11 to 20 years in the federal public service	22	26	25	14	10	1	2	50	25	2766
2017	More than 20 years in the federal public service	21	27	21	17	11	1	2	50	28	1538

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	19	9	5	2	2	84	7	1154
2017	3 to 10 years in the federal public service	54	25	12	4	3	2	80	7	2794
2017	11 to 20 years in the federal public service	53	23	13	5	3	3	78	9	2775
2017	More than 20 years in the federal public service	53	23	12	5	3	2	79	8	1543

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	9	3	2	2	0	5	93	4	1156
2017	3 to 10 years in the federal public service	71	12	5	4	3	1	4	87	7	2793
2017	11 to 20 years in the federal public service	66	14	7	4	4	1	5	85	8	2773
2017	More than 20 years in the federal public service	69	12	6	3	4	1	5	86	8	1548

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	18	5	3	1	1	3	91	4	1154
2017	3 to 10 years in the federal public service	56	25	9	4	2	0	3	84	7	2793
2017	11 to 20 years in the federal public service	53	27	10	4	3	0	3	83	7	2777
2017	More than 20 years in the federal public service	56	25	8	4	3	0	4	85	7	1542

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	11	4	2	2	1	3	91	5	1156
2017	3 to 10 years in the federal public service	61	17	8	6	4	0	3	81	10	2793
2017	11 to 20 years in the federal public service	56	20	10	5	5	0	3	79	11	2778
2017	More than 20 years in the federal public service	58	18	10	4	6	1	3	80	10	1547

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	3	2	1	0	24	96	2	1156
2017	3 to 10 years in the federal public service	57	12	4	2	1	24	91	4	2791
2017	11 to 20 years in the federal public service	52	15	7	2	2	22	86	5	2772
2017	More than 20 years in the federal public service	50	15	6	2	1	24	87	5	1548

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	13	5	1	1	0	5	92	2	1149
2017	3 to 10 years in the federal public service	63	18	7	4	2	0	7	87	5	2779
2017	11 to 20 years in the federal public service	61	19	8	2	1	1	8	87	4	2758
2017	More than 20 years in the federal public service	62	19	8	2	1	0	7	87	4	1539

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	17	15	10	9	1	3	65	20	1157
2017	3 to 10 years in the federal public service	65	16	7	4	4	1	4	84	8	2794
2017	11 to 20 years in the federal public service	70	14	5	2	2	1	5	91	4	2778
2017	More than 20 years in the federal public service	73	12	4	2	2	1	6	92	4	1548

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	28	9	3	2	2	85	6	1155
2017	3 to 10 years in the federal public service	49	28	13	5	2	3	79	7	2792
2017	11 to 20 years in the federal public service	49	28	13	4	3	3	80	7	2773
2017	More than 20 years in the federal public service	53	25	12	5	2	4	81	6	1545

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	38	30	9	3	0	58	12	1158
2017	3 to 10 years in the federal public service	9	28	40	15	7	0	38	22	2797
2017	11 to 20 years in the federal public service	8	25	41	18	8	0	33	26	2782
2017	More than 20 years in the federal public service	11	25	42	16	6	1	36	22	1548

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	10	32	32	20	1	1	53	15	1155
2017	3 to 10 years in the federal public service	10	21	37	22	10	0	1	32	31	2794
2017	11 to 20 years in the federal public service	10	23	41	19	6	0	0	26	33	2771
2017	More than 20 years in the federal public service	9	24	40	19	8	0	1	27	33	1539

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	39	14	7	2	8	74	11	1159
2017	3 to 10 years in the federal public service	21	42	17	9	5	5	66	15	2787
2017	11 to 20 years in the federal public service	23	41	18	8	5	4	68	14	2776
2017	More than 20 years in the federal public service	27	41	18	6	4	4	71	11	1551

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	44	16	7	5	3	72	12	1160
2017	3 to 10 years in the federal public service	15	38	19	15	11	1	54	26	2796
2017	11 to 20 years in the federal public service	14	39	20	15	10	2	54	26	2779
2017	More than 20 years in the federal public service	18	40	21	12	7	2	59	19	1549

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	10	90	1157
2017	3 to 10 years in the federal public service	17	83	2797
2017	11 to 20 years in the federal public service	17	83	2780
2017	More than 20 years in the federal public service	15	85	1544
2014	Less than 3 years in the federal public service	11	89	625
2014	3 to 10 years in the federal public service	15	85	3424
2014	11 to 20 years in the federal public service	15	85	2579
2014	More than 20 years in the federal public service	15	85	2169

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	72	28	120
2017	3 to 10 years in the federal public service	79	21	470
2017	11 to 20 years in the federal public service	78	22	463
2017	More than 20 years in the federal public service	80	20	239
2014	Less than 3 years in the federal public service	75	25	64
2014	3 to 10 years in the federal public service	80	20	520
2014	11 to 20 years in the federal public service	81	19	382
2014	More than 20 years in the federal public service	81	19	313

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	37	6	3	3	0	0	89	6	84
2017	3 to 10 years in the federal public service	40	41	7	9	4	0	1	81	12	372
2017	11 to 20 years in the federal public service	44	38	7	9	3	0	0	81	12	364
2017	More than 20 years in the federal public service	51	38	5	4	2	1	0	90	6	192
2014	Less than 3 years in the federal public service	51	34	8	2	4	0	2	86	6	47
2014	3 to 10 years in the federal public service	50	31	7	8	2	1	0	83	10	417
2014	11 to 20 years in the federal public service	53	31	6	6	3	0	1	85	9	311
2014	More than 20 years in the federal public service	57	28	6	6	2	0	1	85	8	252

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	21	24	12	14	2	1	27	73	1160
2017	3 to 10 years in the federal public service	23	25	21	15	15	2	1	23	77	2799
2017	11 to 20 years in the federal public service	31	25	20	10	11	3	1	32	68	2781
2017	More than 20 years in the federal public service	38	26	17	8	8	2	1	39	61	1552

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	38	788
2017	3 to 10 years in the federal public service	22	2084
2017	11 to 20 years in the federal public service	15	1813
2017	More than 20 years in the federal public service	14	904

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	45	788
2017	3 to 10 years in the federal public service	38	2084
2017	11 to 20 years in the federal public service	31	1813
2017	More than 20 years in the federal public service	27	904

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	30	788
2017	3 to 10 years in the federal public service	21	2084
2017	11 to 20 years in the federal public service	17	1813
2017	More than 20 years in the federal public service	14	904

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	28	788
2017	3 to 10 years in the federal public service	58	2084
2017	11 to 20 years in the federal public service	55	1813
2017	More than 20 years in the federal public service	44	904

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	1	788
2017	3 to 10 years in the federal public service	10	2084
2017	11 to 20 years in the federal public service	7	1813
2017	More than 20 years in the federal public service	3	904

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	44	788
2017	3 to 10 years in the federal public service	35	2084
2017	11 to 20 years in the federal public service	40	1813
2017	More than 20 years in the federal public service	48	904

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	6	46	21	12	3	12	771
2017	3 to 10 years in the federal public service	6	45	19	10	4	15	2037
2017	11 to 20 years in the federal public service	8	47	18	10	3	14	1779
2017	More than 20 years in the federal public service	9	48	16	10	6	11	881

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	27	15	17	19	2	7	45	39	792
2017	3 to 10 years in the federal public service	11	21	15	16	27	2	8	35	48	2096
2017	11 to 20 years in the federal public service	8	19	15	17	27	2	11	32	51	1819
2017	More than 20 years in the federal public service	8	18	16	19	23	2	13	31	50	914

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	13	11	17	43	2	6	22	65	793
2017	3 to 10 years in the federal public service	5	9	11	16	49	2	8	15	72	2095
2017	11 to 20 years in the federal public service	4	9	12	17	45	3	11	14	72	1823
2017	More than 20 years in the federal public service	4	11	13	19	38	4	11	18	67	915

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me