2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	33	53	5	8	1	0	86	9	315
2017	FI-01	48	41	5	5	0	0	90	5	58
2017	FI-02	29	59	3	9	1	0	88	9	117
2017	FI-03	27	54	7	11	1	0	82	12	92
2017	FI-04	37	51	5	5	2	0	88	7	41
2014	FI	44	44	5	5	2	0	88	7	393
2014	FI-01	46	44	6	2	1	0	90	4	81
2014	FI-02	47	40	5	8	1	0	87	8	154
2014	FI-03	40	48	4	5	4	0	87	9	111
2014	FI-04	44	47	9	0	0	0	91	0	43
2011	FI	45	45	4	5	1	0	90	6	458
2011	FI-01	49	50	1	0	0	0	99	0	105
2011	FI-02	45	44	5	5	1	0	89	6	150
2011	FI-03	42	43	3	9	2	0	85	12	130
2011	FI-04	43	43	7	6	0	0	87	6	67
2008	FI	40	47	5	5	2	0	88	7	329
2008	FI-01	44	46	3	3	3	1	91	6	71
2008	FI-02	39	46	7	6	1	0	86	7	114
2008	FI-03	39	46	6	5	3	0	85	9	94
2008	FI-04	32	61	5	0	3	0	92	3	38

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	61	28	3	5	1	1	1	90	6	317
2017	FI-01	73	14	3	5	2	0	3	89	7	59
2017	FI-02	58	31	2	6	2	1	1	90	8	117
2017	FI-03	53	35	6	4	0	1	1	89	4	93
2017	FI-04	66	29	0	2	2	0	0	95	5	41
2014	FI	60	31	4	3	1	1	0	92	4	392
2014	FI-01	57	35	4	4	1	0	0	91	5	81
2014	FI-02	62	31	3	4	1	0	0	93	4	154
2014	FI-03	58	30	7	3	0	2	0	90	3	110
2014	FI-04	65	33	2	0	0	0	0	98	0	43
2011	FI	65	27	5	2	1	0	1	93	3	457
2011	FI-01	77	18	3	1	1	0	0	95	2	105
2011	FI-02	60	30	5	2	1	0	2	92	3	149
2011	FI-03	58	35	5	2	0	0	0	93	2	130
2011	FI-04	67	22	6	4	0	0	0	90	4	67
2008	FI	61	29	5	5	0	0	1	90	5	328
2008	FI-01	66	23	4	7	0	0	0	89	7	70
2008	FI-02	55	30	7	7	0	0	1	86	7	114
2008	FI-03	59	34	4	1	1	0	1	94	2	94
2008	FI-04	68	24	3	5	0	0	0	92	5	38

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	43	27	10	15	4	0	71	20	317
2017	FI-01	64	24	3	7	2	0	88	8	59
2017	FI-02	41	26	9	17	6	1	67	23	117
2017	FI-03	34	28	13	20	5	0	62	25	93
2017	FI-04	39	34	12	12	2	0	73	15	41
2014	FI	41	31	11	12	5	0	72	17	393
2014	FI-01	43	30	11	10	6	0	73	16	81
2014	FI-02	45	27	13	12	3	0	71	16	154
2014	FI-03	38	31	9	14	8	0	68	23	111
2014	FI-04	37	42	7	14	0	0	79	14	43
2011	FI	41	28	9	16	4	1	70	20	458
2011	FI-01	63	15	8	12	1	1	79	13	105
2011	FI-02	32	33	8	19	6	1	66	26	150
2011	FI-03	34	35	8	18	4	1	69	22	130
2011	FI-04	42	24	18	12	4	0	66	16	67
2008	FI	40	31	9	16	3	0	71	19	327
2008	FI-01	56	18	6	20	0	0	75	20	71
2008	FI-02	30	32	12	21	4	1	63	25	114
2008	FI-03	36	39	6	15	3	0	76	18	94
2008	FI-04	44	36	14	3	3	0	81	6	36

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	40	10	9	2	0	0	79	11	317
2017	FI-01	54	29	10	5	2	0	0	83	7	59
2017	FI-02	32	45	10	11	1	0	0	78	12	117
2017	FI-03	30	47	12	10	1	0	0	77	11	93
2017	FI-04	46	34	7	5	7	0	0	80	12	41
2014	FI	41	43	7	6	2	0	0	84	8	392
2014	FI-01	40	42	12	4	2	0	0	81	6	81
2014	FI-02	48	40	6	5	0	1	0	89	5	154
2014	FI-03	35	48	4	8	5	0	0	84	13	110
2014	FI-04	37	37	12	12	2	0	0	74	14	43
2011	FI	41	41	8	5	4	0	0	82	9	456
2011	FI-01	44	40	7	7	1	1	0	85	8	104
2011	FI-02	45	34	11	5	4	0	1	80	9	149
2011	FI-03	35	46	8	6	5	0	0	81	12	130
2011	FI-04	37	48	6	3	6	0	0	85	9	67

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	32	46	9	9	4	0	79	13	317
2017	FI-01	34	44	7	8	5	2	79	14	59
2017	FI-02	26	51	8	10	4	0	78	15	117
2017	FI-03	29	47	12	9	3	0	76	12	93
2017	FI-04	54	32	7	2	5	0	85	7	41
2014	FI	31	45	12	9	3	0	77	12	393
2014	FI-01	27	43	11	12	6	0	70	19	81
2014	FI-02	34	45	14	7	1	0	79	8	154
2014	FI-03	28	48	12	8	5	0	76	13	111
2014	FI-04	39	44	5	9	0	2	86	10	43
2011	FI	30	48	13	6	3	0	78	9	458
2011	FI-01	23	52	11	10	4	0	75	13	105
2011	FI-02	31	49	14	5	1	0	79	7	150
2011	FI-03	28	49	12	6	4	0	78	10	130
2011	FI-04	42	42	12	3	1	0	84	4	67
2008	FI	24	46	15	11	4	1	70	15	330
2008	FI-01	17	56	15	10	3	0	72	13	72
2008	FI-02	16	53	16	11	4	0	68	16	114
2008	FI-03	30	38	15	12	3	2	70	15	94
2008	FI-04	42	37	11	11	0	0	79	11	38

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	44	13	6	1	0	80	8	317
2017	FI-01	32	46	15	7	0	0	78	7	59
2017	FI-02	31	48	16	5	0	0	79	5	117
2017	FI-03	40	39	12	8	2	0	79	10	93
2017	FI-04	49	37	5	7	2	0	85	10	41
2014	FI	36	45	11	5	2	0	81	8	393
2014	FI-01	31	41	21	7	0	0	72	7	81
2014	FI-02	36	45	12	5	2	0	81	7	154
2014	FI-03	40	47	5	5	4	0	86	9	111
2014	FI-04	44	44	7	0	2	2	90	2	43
2011	FI	38	44	11	5	3	0	82	7	456
2011	FI-01	35	44	13	5	3	0	79	8	105
2011	FI-02	33	47	11	3	5	1	81	8	148
2011	FI-03	38	45	9	5	2	0	83	8	130
2011	FI-04	49	33	12	6	0	0	82	6	67
2008	FI	37	46	8	6	2	0	83	8	330
2008	FI-01	39	40	6	8	7	0	79	15	72
2008	FI-02	27	50	13	8	2	0	77	10	114
2008	FI-03	40	47	7	4	1	0	87	5	94
2008	FI-04	50	47	3	0	0	0	97	0	38

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	42	42	8	7	2	0	84	8	316
2017	FI-01	34	47	7	10	2	0	81	12	59
2017	FI-02	37	47	11	3	1	0	84	4	116
2017	FI-03	51	32	5	10	2	0	83	12	93
2017	FI-04	54	37	5	2	2	0	90	5	41
2014	FI	44	43	8	3	2	0	87	5	393
2014	FI-01	31	51	15	2	1	0	81	4	81
2014	FI-02	45	42	7	5	1	0	86	6	154
2014	FI-03	47	43	3	3	5	0	90	7	111
2014	FI-04	63	30	7	0	0	0	93	0	43
2011	FI	39	48	7	4	3	0	87	6	458
2011	FI-01	33	47	10	5	6	0	80	10	105
2011	FI-02	35	50	7	4	3	1	85	7	150
2011	FI-03	38	52	6	3	1	0	90	4	130
2011	FI-04	52	40	4	3	0	0	93	3	67
2008	FI	41	44	7	5	2	0	85	8	330
2008	FI-01	38	33	10	15	4	0	71	19	72
2008	FI-02	35	52	8	4	2	0	87	5	114
2008	FI-03	40	49	7	2	1	0	89	3	94
2008	FI-04	63	37	0	0	0	0	100	0	38

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	47	41	5	5	1	1	89	6	315
2017	FI-01	57	36	2	5	0	0	93	5	58
2017	FI-02	44	43	9	3	0	2	88	3	117
2017	FI-03	44	45	5	6	0	0	88	6	92
2017	FI-04	56	37	0	0	7	0	93	7	41
2014	FI	45	43	7	3	2	0	88	5	393
2014	FI-01	41	49	6	2	1	0	90	4	81
2014	FI-02	47	42	6	3	2	0	89	4	154
2014	FI-03	42	40	9	5	3	1	83	8	111
2014	FI-04	58	37	5	0	0	0	95	0	43

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	39	38	12	7	4	0	0	77	11	316
2017	FI-01	53	31	9	3	3	0	0	84	7	58
2017	FI-02	38	38	15	6	3	0	0	75	9	117
2017	FI-03	37	38	12	12	1	0	1	75	13	93
2017	FI-04	32	46	7	2	12	0	0	78	15	41
2014	FI	31	39	16	10	4	0	1	70	14	393
2014	FI-01	32	36	14	11	6	0	1	69	18	81
2014	FI-02	42	38	12	5	3	0	1	80	8	154
2014	FI-03	21	41	18	14	5	1	1	62	19	111
2014	FI-04	16	44	23	14	2	0	0	60	16	43
2011	FI	35	40	11	9	3	0	1	77	12	458
2011	FI-01	41	39	10	7	1	0	3	82	8	105
2011	FI-02	43	37	10	6	2	1	1	82	8	150
2011	FI-03	28	42	12	14	4	0	1	71	18	130
2011	FI-04	19	51	16	7	6	0	0	70	13	67

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	27	13	9	9	3	9	65	21	315
2017	FI-01	41	30	8	5	5	2	8	79	11	59
2017	FI-02	29	30	17	5	8	3	9	66	15	115
2017	FI-03	32	24	14	17	10	1	2	58	28	93
2017	FI-04	20	24	7	7	17	2	22	58	32	41
2014	FI	28	23	14	12	11	1	11	59	26	392
2014	FI-01	27	30	11	15	10	0	7	61	27	81
2014	FI-02	36	24	14	9	5	1	12	68	16	153
2014	FI-03	24	21	14	14	18	2	6	49	35	111
2014	FI-04	14	16	16	9	16	2	26	42	35	43
2011	FI	27	28	11	13	9	2	11	63	24	458
2011	FI-01	34	31	8	10	3	1	13	77	14	105
2011	FI-02	31	26	13	14	6	2	9	63	22	150
2011	FI-03	24	31	13	12	12	3	6	60	25	130
2011	FI-04	13	22	12	16	13	0	22	46	38	67
2008	FI	37	28	9	8	5	2	11	74	15	330
2008	FI-01	43	31	13	4	0	4	6	82	5	72
2008	FI-02	38	29	10	8	5	0	11	75	15	114
2008	FI-03	41	29	7	6	7	2	6	77	15	94
2008	FI-04	13	18	11	16	8	0	34	48	36	38

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	49	14	9	3	0	74	12	317
2017	FI-01	29	42	19	8	2	0	71	10	59
2017	FI-02	20	53	15	9	3	0	73	13	117
2017	FI-03	28	42	15	10	4	1	71	14	93
2017	FI-04	32	56	5	2	5	0	88	7	41
2014	FI	25	50	13	9	3	0	76	11	393
2014	FI-01	22	46	22	9	1	0	68	10	81
2014	FI-02	27	51	12	7	2	0	79	9	154
2014	FI-03	24	52	8	12	4	0	77	15	111
2014	FI-04	30	54	7	5	5	0	84	9	43
2011	FI	28	50	12	7	4	0	78	10	456
2011	FI-01	26	48	16	6	4	0	74	10	104
2011	FI-02	26	49	11	9	5	0	75	14	149
2011	FI-03	28	54	10	6	2	0	82	8	130
2011	FI-04	33	45	13	6	3	0	78	9	67
2008	FI	32	47	11	7	2	0	80	9	329
2008	FI-01	32	43	13	7	6	0	75	13	72
2008	FI-02	26	52	13	7	1	1	79	8	114
2008	FI-03	33	45	12	8	2	0	78	10	93
2008	FI-04	42	55	3	0	0	0	97	0	38

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	39	19	13	8	0	0	60	20	316
2017	FI-01	29	37	15	14	3	2	0	67	17	59
2017	FI-02	21	38	25	10	7	0	0	58	17	117
2017	FI-03	24	34	16	14	12	0	0	58	26	93
2017	FI-04	10	53	18	15	5	0	0	63	20	40
2014	FI	23	41	19	12	4	0	1	64	17	393
2014	FI-01	23	40	22	9	4	0	2	65	13	81
2014	FI-02	25	41	21	10	3	0	0	66	12	154
2014	FI-03	14	44	17	16	8	0	0	59	24	111
2014	FI-04	35	35	12	16	2	0	0	70	19	43
2011	FI	24	46	18	8	3	0	0	70	12	458
2011	FI-01	29	40	22	7	3	0	0	69	10	105
2011	FI-02	20	51	17	7	5	0	0	71	12	150
2011	FI-03	19	47	19	10	4	1	0	67	14	130
2011	FI-04	31	45	13	7	1	1	0	77	9	67

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	24	45	16	11	4	69	15	317
2017	FI-01	29	41	19	10	2	70	12	59
2017	FI-02	26	44	15	12	3	70	15	117
2017	FI-03	21	42	18	11	8	64	18	93
2017	FI-04	20	61	10	7	2	80	10	41

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	32	50	11	4	2	1	83	6	316
2017	FI-01	29	49	14	7	2	0	78	8	59
2017	FI-02	33	50	11	3	2	1	84	4	117
2017	FI-03	32	47	13	5	2	1	79	8	92
2017	FI-04	37	61	2	0	0	0	98	0	41
2014	FI	35	48	13	3	1	0	83	4	393
2014	FI-01	36	47	15	2	0	0	83	2	81
2014	FI-02	35	48	14	2	1	1	84	3	154
2014	FI-03	31	47	14	7	2	0	77	9	111
2014	FI-04	46	49	5	0	0	0	95	0	43
2011	FI	34	50	9	4	2	1	84	6	456
2011	FI-01	35	47	11	5	3	0	82	8	104
2011	FI-02	30	54	10	3	3	1	85	5	150
2011	FI-03	32	51	10	5	2	2	84	6	130
2011	FI-04	45	42	6	6	0	0	88	6	66
2008	FI	40	45	8	5	2	0	85	7	330
2008	FI-01	38	42	11	6	3	1	80	8	72
2008	FI-02	39	45	9	5	2	0	84	7	114
2008	FI-03	36	49	9	5	1	0	85	6	94
2008	FI-04	58	37	3	0	3	0	95	3	38

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	24	40	20	10	6	0	64	16	316
2017	FI-01	29	39	20	8	3	0	68	12	59
2017	FI-02	21	41	21	11	5	1	63	16	117
2017	FI-03	27	34	21	10	9	0	61	18	92
2017	FI-04	22	49	17	7	5	0	71	12	41

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	43	37	14	3	2	1	81	5	316
2017	FI-01	50	26	17	5	0	2	77	5	58
2017	FI-02	38	40	16	3	3	1	78	5	117
2017	FI-03	42	39	14	2	3	0	81	5	93
2017	FI-04	54	41	2	2	0	0	95	2	41
2014	FI	48	38	9	3	1	0	87	4	393
2014	FI-01	46	38	12	4	0	0	84	4	81
2014	FI-02	49	40	8	1	1	0	89	3	154
2014	FI-03	48	37	10	4	2	0	85	5	111
2014	FI-04	58	35	5	2	0	0	93	2	43
2011	FI	48	39	9	2	1	0	87	4	457
2011	FI-01	46	38	13	2	1	0	84	3	104
2011	FI-02	46	39	9	3	3	0	85	6	150
2011	FI-03	44	45	9	2	1	0	88	2	130
2011	FI-04	60	31	6	3	0	0	91	3	67

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	24	45	15	11	5	0	0	69	16	315
2017	FI-01	28	41	10	17	3	0	0	69	21	58
2017	FI-02	19	47	19	9	5	1	0	66	15	116
2017	FI-03	28	40	15	11	6	0	0	68	17	93
2017	FI-04	32	51	7	7	2	0	0	83	10	41
2014	FI	22	47	18	8	5	1	0	69	13	393
2014	FI-01	16	43	27	10	2	0	1	60	13	81
2014	FI-02	23	48	17	7	5	0	0	71	12	154
2014	FI-03	20	42	19	10	7	2	0	63	17	111
2014	FI-04	33	58	2	7	0	0	0	91	7	43
2011	FI	29	47	15	8	2	0	0	76	10	458
2011	FI-01	27	46	19	6	2	1	0	73	8	105
2011	FI-02	27	51	13	5	3	0	0	78	9	150
2011	FI-03	27	48	15	8	2	1	0	75	9	130
2011	FI-04	37	37	10	15	0	0	0	75	15	67

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	33	42	11	10	3	0	0	75	14	316
2017	FI-01	40	41	9	9	2	0	0	81	10	58
2017	FI-02	28	46	14	9	3	0	0	74	12	117
2017	FI-03	32	37	12	14	5	0	0	69	19	93
2017	FI-04	41	41	7	7	2	0	0	83	10	41
2014	FI	26	43	18	7	4	0	1	70	11	393
2014	FI-01	22	46	22	7	2	0	0	68	10	81
2014	FI-02	33	41	16	6	3	0	1	74	9	154
2014	FI-03	23	42	18	10	5	1	1	66	16	111
2014	FI-04	23	49	19	5	5	0	0	72	9	43

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	42	19	10	3	0	0	68	13	315
2017	FI-01	33	45	16	5	2	0	0	78	7	58
2017	FI-02	22	43	24	9	3	0	0	65	11	117
2017	FI-03	27	33	18	17	4	0	0	60	22	92
2017	FI-04	27	49	15	7	2	0	0	76	10	41
2014	FI	27	47	16	8	2	1	0	74	10	393
2014	FI-01	36	38	17	7	1	0	0	74	9	81
2014	FI-02	29	51	13	4	3	0	0	80	7	154
2014	FI-03	18	47	17	13	3	2	1	67	16	111
2014	FI-04	28	51	14	7	0	0	0	79	7	43
2011	FI	30	50	12	6	1	0	0	80	8	456
2011	FI-01	37	48	10	3	2	1	0	85	5	104
2011	FI-02	29	51	11	8	0	1	0	81	8	150
2011	FI-03	26	52	12	7	3	0	0	78	10	130
2011	FI-04	29	44	20	8	0	0	0	73	8	66

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	32	43	18	4	4	0	75	7	314
2017	FI-01	48	24	19	5	2	2	74	7	58
2017	FI-02	26	48	20	4	3	0	73	7	117
2017	FI-03	28	48	15	3	5	0	76	9	91
2017	FI-04	39	41	12	2	5	0	80	7	41
2014	FI	32	48	13	5	2	0	80	7	391
2014	FI-01	37	37	20	4	2	0	74	6	81
2014	FI-02	30	52	13	1	3	1	82	5	153
2014	FI-03	32	50	5	11	2	0	82	13	110
2014	FI-04	30	53	14	2	0	0	84	2	43
2011	FI	34	50	9	4	3	0	84	7	457
2011	FI-01	37	44	10	6	3	0	81	9	105
2011	FI-02	32	52	8	3	5	0	84	8	149
2011	FI-03	32	55	8	3	2	0	87	5	130
2011	FI-04	39	46	9	3	3	0	85	6	67
2008	FI	36	48	10	3	2	0	84	6	329
2008	FI-01	43	42	6	6	4	0	85	10	72
2008	FI-02	27	58	8	4	2	1	87	5	113
2008	FI-03	35	44	16	3	2	0	79	5	94
2008	FI-04	45	50	5	0	0	0	95	0	38

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	44	36	13	5	2	0	0	80	7	316
2017	FI-01	51	44	5	0	0	0	0	95	0	59
2017	FI-02	50	36	10	2	2	0	0	86	3	117
2017	FI-03	39	35	15	8	3	0	0	74	11	93
2017	FI-04	30	23	25	20	3	0	0	53	23	40
2014	FI	40	41	13	3	3	0	0	81	6	393
2014	FI-01	52	37	6	2	2	0	0	89	5	81
2014	FI-02	45	42	12	1	0	0	0	87	1	154
2014	FI-03	27	48	17	3	5	0	0	75	8	111
2014	FI-04	28	30	23	12	7	0	0	58	19	43
2011	FI	36	36	18	7	3	0	0	72	10	457
2011	FI-01	50	39	10	2	0	0	0	89	2	105
2011	FI-02	40	41	12	6	0	0	1	82	6	149
2011	FI-03	32	33	26	6	2	0	0	65	8	130
2011	FI-04	15	22	27	18	16	0	1	38	35	67
2008	FI	26	41	19	11	2	0	1	68	13	330
2008	FI-01	42	36	17	3	1	0	1	79	4	72
2008	FI-02	27	42	16	11	4	1	0	70	14	114
2008	FI-03	19	49	22	7	2	0	0	68	10	94
2008	FI-04	8	29	24	34	3	0	3	38	38	38

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	8	27	40	16	4	1	3	21	37	314
2017	FI-01	5	10	41	29	7	2	5	39	17	58
2017	FI-02	9	26	38	18	4	2	4	24	36	117
2017	FI-03	13	32	42	8	4	0	1	12	46	91
2017	FI-04	2	44	41	10	2	0	0	12	46	41
2014	FI	9	33	36	15	5	1	2	20	43	393
2014	FI-01	10	21	41	21	5	0	2	27	32	81
2014	FI-02	2	34	38	17	5	1	2	23	38	154
2014	FI-03	16	38	30	9	6	0	1	15	55	111
2014	FI-04	14	40	33	12	2	0	0	14	54	43
2011	FI	14	32	33	14	4	1	2	19	47	457
2011	FI-01	6	23	43	20	4	3	1	25	30	104
2011	FI-02	8	33	32	16	7	1	4	24	43	150
2011	FI-03	20	34	32	12	2	0	0	14	54	130
2011	FI-04	25	42	22	7	1	1	0	9	68	67
2008	FI	10	31	42	12	4	0	1	17	41	329
2008	FI-01	8	21	45	20	3	0	3	23	30	71
2008	FI-02	9	26	43	11	9	1	1	21	36	114
2008	FI-03	9	41	40	9	1	0	0	10	50	94
2008	FI-04	18	37	37	8	0	0	0	8	55	38

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	8	19	30	25	11	4	3	39	29	316
2017	FI-01	3	14	21	31	21	5	5	58	19	58
2017	FI-02	10	18	29	24	10	6	3	37	31	117
2017	FI-03	10	25	30	23	8	3	2	32	37	93
2017	FI-04	5	15	49	22	10	0	0	32	20	41
2014	FI	8	20	30	24	10	5	3	37	31	393
2014	FI-01	6	15	21	35	14	5	5	53	23	81
2014	FI-02	5	18	29	26	12	7	3	42	26	154
2014	FI-03	12	27	32	15	9	4	2	26	41	111
2014	FI-04	12	19	39	23	5	2	0	29	31	43
2011	FI	9	19	28	26	10	5	3	39	30	458
2011	FI-01	4	12	22	35	15	7	5	57	18	105
2011	FI-02	7	15	32	24	9	9	5	38	25	150
2011	FI-03	10	26	30	22	8	2	2	31	38	130
2011	FI-04	15	27	27	21	10	0	0	31	42	67
2008	FI	10	19	33	25	10	2	2	36	30	329
2008	FI-01	4	8	31	32	20	1	3	54	13	71
2008	FI-02	12	19	33	20	10	3	3	31	33	114
2008	FI-03	10	23	34	26	5	2	0	32	34	94
2008	FI-04	11	24	37	24	5	0	0	29	34	38

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	15	28	35	12	5	2	4	17	45	316
2017	FI-01	9	24	35	16	9	3	5	26	36	58
2017	FI-02	13	26	38	9	6	4	4	16	42	117
2017	FI-03	21	28	36	9	1	0	4	10	52	93
2017	FI-04	15	41	20	20	5	0	0	24	56	41
2014	FI	17	28	31	13	5	3	3	20	47	393
2014	FI-01	12	20	40	16	5	6	1	23	35	81
2014	FI-02	12	25	28	19	6	4	5	29	41	154
2014	FI-03	22	33	32	5	4	2	2	9	57	111
2014	FI-04	26	40	21	9	5	0	0	14	65	43
2011	FI	18	27	32	13	6	2	4	19	47	456
2011	FI-01	9	23	33	23	8	0	5	32	33	104
2011	FI-02	14	24	34	11	8	4	5	21	42	149
2011	FI-03	18	35	32	8	4	1	3	12	54	130
2011	FI-04	40	21	27	9	3	0	0	12	61	67
2008	FI	10	23	34	21	5	2	4	28	35	328
2008	FI-01	7	13	31	31	7	3	7	43	22	70
2008	FI-02	11	24	31	18	8	4	6	28	38	114
2008	FI-03	10	32	36	18	1	2	1	20	43	94
2008	FI-04	11	16	47	21	3	0	3	24	27	38

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	7	20	41	21	8	1	2	30	28	314
2017	FI-01	7	7	42	24	15	2	3	41	14	59
2017	FI-02	6	20	36	23	10	2	3	35	27	116
2017	FI-03	8	25	44	20	2	0	2	22	33	92
2017	FI-04	10	25	45	13	8	0	0	20	35	40
2014	FI	10	22	37	20	9	1	1	30	32	391
2014	FI-01	6	15	33	30	12	4	0	44	22	81
2014	FI-02	5	16	38	25	13	1	2	39	21	152
2014	FI-03	19	31	36	10	4	0	1	14	50	111
2014	FI-04	9	35	42	9	5	0	0	14	44	43
2011	FI	9	26	38	17	7	1	2	24	37	456
2011	FI-01	8	15	37	25	11	0	4	38	24	105
2011	FI-02	5	23	36	21	9	3	4	31	30	150
2011	FI-03	9	28	52	9	2	0	0	11	38	128
2011	FI-04	21	43	18	12	4	0	1	17	65	67
2008	FI	9	21	33	27	7	1	1	35	31	327
2008	FI-01	6	9	33	34	14	1	3	51	15	70
2008	FI-02	7	19	37	27	7	1	2	35	27	114
2008	FI-03	10	29	32	24	3	2	0	28	39	94
2008	FI-04	21	34	26	18	0	0	0	18	55	38

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	13	25	30	17	9	1	5	28	41	316
2017	FI-01	9	10	38	19	17	2	5	39	20	58
2017	FI-02	15	23	32	20	7	1	3	28	39	117
2017	FI-03	15	33	27	14	5	0	5	20	51	93
2017	FI-04	15	32	22	15	10	0	7	26	50	41
2014	FI	14	25	32	18	6	2	3	25	41	393
2014	FI-01	14	20	26	21	12	4	4	36	36	81
2014	FI-02	10	25	35	19	6	2	3	26	37	154
2014	FI-03	20	26	31	14	5	3	2	20	48	111
2014	FI-04	9	37	33	19	2	0	0	21	47	43
2011	FI	14	24	30	19	8	1	4	29	40	457
2011	FI-01	9	16	30	29	12	0	5	43	26	105
2011	FI-02	7	20	37	20	9	1	5	31	29	149
2011	FI-03	17	32	26	17	5	2	2	22	51	130
2011	FI-04	28	28	24	9	6	0	4	16	59	67
2008	FI	11	26	34	18	6	1	4	26	39	328
2008	FI-01	3	13	40	24	11	3	6	39	17	70
2008	FI-02	13	22	32	18	8	2	6	28	38	114
2008	FI-03	15	30	37	14	2	0	2	16	46	94
2008	FI-04	8	47	29	11	3	0	3	14	57	38

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	11	27	29	19	11	2	2	31	39	316
2017	FI-01	9	17	35	24	12	2	2	37	27	58
2017	FI-02	14	30	23	20	9	4	1	30	46	117
2017	FI-03	13	30	30	14	9	1	3	24	45	93
2017	FI-04	2	22	34	24	17	0	0	41	24	41
2014	FI	13	18	31	23	9	4	3	34	33	392
2014	FI-01	14	16	16	33	11	7	2	49	33	81
2014	FI-02	9	16	32	24	10	4	4	38	28	153
2014	FI-03	14	22	33	18	6	3	5	26	38	111
2014	FI-04	16	16	49	14	5	0	0	19	33	43
2011	FI	12	22	32	20	8	3	3	30	36	456
2011	FI-01	8	19	35	24	10	2	3	35	28	104
2011	FI-02	11	22	31	19	8	5	4	29	36	150
2011	FI-03	16	24	29	19	8	2	2	28	42	130
2011	FI-04	14	24	35	18	8	0	2	26	38	66
2008	FI	20	29	31	12	5	1	2	17	51	330
2008	FI-01	10	29	36	13	8	1	3	22	41	72
2008	FI-02	21	26	25	14	7	3	4	22	50	114
2008	FI-03	23	29	35	11	0	0	2	11	53	94
2008	FI-04	26	37	29	5	3	0	0	8	63	38

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	11	24	42	14	5	2	3	19	37	316
2017	FI-01	10	16	45	17	7	2	3	25	27	58
2017	FI-02	9	22	48	9	7	3	3	17	32	117
2017	FI-03	16	29	35	14	3	0	3	18	47	93
2017	FI-04	12	27	41	17	2	0	0	20	39	41
2014	FI	11	20	39	16	7	3	3	25	34	392
2014	FI-01	7	16	41	20	9	5	2	31	25	81
2014	FI-02	7	16	39	22	10	2	4	34	24	153
2014	FI-03	20	28	35	8	5	2	3	13	50	111
2014	FI-04	12	26	46	12	2	2	0	14	38	43

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	53	29	8	7	2	0	1	83	10	317
2017	FI-01	71	20	5	0	2	0	2	93	2	59
2017	FI-02	50	30	6	10	3	1	1	81	13	117
2017	FI-03	46	29	12	10	3	0	0	75	13	93
2017	FI-04	56	39	2	2	0	0	0	95	2	41
2014	FI	60	24	7	6	2	0	1	85	8	393
2014	FI-01	62	22	9	4	4	0	0	84	7	81
2014	FI-02	63	21	8	6	1	0	1	85	7	154
2014	FI-03	53	29	5	7	3	1	2	84	10	111
2014	FI-04	65	23	7	2	2	0	0	88	5	43
2011	FI	55	29	7	7	1	0	1	84	8	455
2011	FI-01	63	23	6	5	0	0	3	89	5	104
2011	FI-02	52	28	9	7	2	0	1	82	10	149
2011	FI-03	52	32	8	8	1	1	0	84	9	130
2011	FI-04	50	35	8	6	2	0	0	85	8	66
2008	FI	50	28	5	10	3	0	3	81	14	330
2008	FI-01	56	24	6	11	1	0	3	81	13	72
2008	FI-02	46	26	4	16	4	0	4	75	21	114
2008	FI-03	46	37	5	3	4	0	4	87	8	94
2008	FI-04	61	24	5	11	0	0	0	84	11	38

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	37	18	6	7	6	6	63	16	316
2017	FI-01	29	40	10	2	5	10	3	80	8	58
2017	FI-02	17	34	23	3	8	6	9	60	13	117
2017	FI-03	14	34	22	10	9	6	5	55	21	93
2017	FI-04	20	46	10	12	5	0	7	71	18	41
2014	FI	26	37	15	8	5	4	5	70	14	393
2014	FI-01	35	33	12	5	5	7	2	75	11	81
2014	FI-02	28	31	16	10	5	4	5	65	17	154
2014	FI-03	20	42	14	10	5	3	6	68	16	111
2014	FI-04	26	46	16	0	2	2	7	79	3	43

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	41	39	9	5	6	0	80	11	316
2017	FI-01	38	41	14	0	7	0	79	7	58
2017	FI-02	38	42	8	8	3	1	81	11	117
2017	FI-03	40	37	10	6	8	0	76	14	93
2017	FI-04	54	34	5	2	5	0	88	7	41
2014	FI	48	33	10	7	3	0	81	9	393
2014	FI-01	46	40	7	4	2	1	86	6	81
2014	FI-02	45	32	10	9	3	0	77	12	154
2014	FI-03	46	32	14	7	2	0	77	9	111
2014	FI-04	67	21	5	2	5	0	88	7	43

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	39	13	8	6	3	0	72	15	315
2017	FI-01	42	33	4	7	11	4	0	78	18	57
2017	FI-02	26	38	16	10	5	5	0	67	16	117
2017	FI-03	26	43	18	8	5	0	0	69	13	93
2017	FI-04	39	46	5	2	7	0	0	85	10	41
2014	FI	31	45	12	7	3	2	0	77	10	393
2014	FI-01	32	42	16	6	2	1	0	75	9	81
2014	FI-02	30	48	12	7	1	1	0	80	9	154
2014	FI-03	28	43	13	8	5	2	1	73	14	111
2014	FI-04	37	46	9	2	5	0	0	84	7	43
2011	FI	32	50	10	4	1	2	0	84	5	458
2011	FI-01	34	45	15	3	1	1	1	81	4	105
2011	FI-02	29	55	9	3	1	4	0	87	4	150
2011	FI-03	28	53	11	5	2	1	0	81	8	130
2011	FI-04	40	48	7	4	0	0	0	88	4	67
2008	FI	31	47	7	8	4	2	0	80	12	329
2008	FI-01	34	42	8	6	3	7	0	82	9	71
2008	FI-02	25	51	8	8	5	2	1	78	14	114
2008	FI-03	31	48	7	11	3	0	0	79	14	94
2008	FI-04	39	53	3	5	0	0	0	92	5	38

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	36	13	11	6	9	0	67	18	316
2017	FI-01	27	32	8	8	5	19	0	73	17	59
2017	FI-02	21	33	20	15	4	7	0	58	21	117
2017	FI-03	23	40	14	7	9	8	0	68	16	92
2017	FI-04	41	41	2	10	5	0	0	83	15	41
2014	FI	31	33	14	9	3	8	1	71	13	393
2014	FI-01	27	33	19	7	2	9	2	68	11	81
2014	FI-02	28	33	14	12	2	10	1	68	16	154
2014	FI-03	31	32	14	9	4	9	1	70	14	111
2014	FI-04	54	37	2	5	2	0	0	91	7	43
2011	FI	36	34	12	8	3	7	0	75	12	457
2011	FI-01	30	31	16	9	5	10	0	67	15	105
2011	FI-02	26	38	15	10	1	9	1	71	13	150
2011	FI-03	40	36	9	9	4	3	0	78	13	129
2011	FI-04	55	31	6	3	0	4	0	91	3	67
2008	FI	36	32	9	8	5	9	1	76	14	329
2008	FI-01	31	35	10	7	4	13	0	76	13	71
2008	FI-02	28	25	11	10	7	17	2	66	20	114
2008	FI-03	44	37	6	7	3	2	0	83	11	94
2008	FI-04	53	42	5	0	0	0	0	95	0	38

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	7	23	20	18	9	19	3	38	36	317
2017	FI-01	14	17	15	14	7	30	3	46	31	59
2017	FI-02	4	23	19	20	9	21	3	36	39	117
2017	FI-03	3	21	23	23	13	14	4	29	43	93
2017	FI-04	12	37	29	10	7	2	2	51	18	41
2014	FI	11	27	17	18	7	15	5	48	31	393
2014	FI-01	11	31	17	14	7	19	1	52	26	81
2014	FI-02	11	23	17	16	6	19	8	46	30	154
2014	FI-03	11	24	20	21	9	12	4	41	35	111
2014	FI-04	14	46	7	26	2	0	5	63	29	43

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	39	45	7	6	3	84	9	316
2017	FI-01	46	42	2	8	2	88	10	59
2017	FI-02	36	49	6	7	3	85	9	117
2017	FI-03	37	43	12	3	4	80	8	92
2017	FI-04	39	46	5	7	2	85	10	41
2014	FI	43	43	8	5	1	86	7	393
2014	FI-01	42	43	10	4	1	85	5	81
2014	FI-02	45	41	8	6	0	86	6	154
2014	FI-03	40	44	6	7	3	84	10	111
2014	FI-04	49	42	5	2	2	91	5	43

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	36	15	7	4	0	1	73	12	317
2017	FI-01	39	37	10	7	3	2	2	79	11	59
2017	FI-02	38	32	21	6	3	0	1	71	9	117
2017	FI-03	29	41	12	10	9	0	0	70	18	93
2017	FI-04	37	37	15	7	0	0	5	77	8	41
2014	FI	35	44	13	6	2	1	0	79	8	393
2014	FI-01	38	43	11	5	0	1	1	84	5	81
2014	FI-02	38	43	13	5	2	0	0	81	6	154
2014	FI-03	26	48	14	7	5	1	0	75	12	111
2014	FI-04	37	39	14	7	2	0	0	77	9	43
2011	FI	35	45	9	8	2	1	0	81	10	457
2011	FI-01	42	39	10	7	2	1	0	82	9	105
2011	FI-02	35	50	7	6	1	1	0	85	7	150
2011	FI-03	28	48	10	9	4	0	1	77	13	130
2011	FI-04	36	42	8	11	2	2	0	80	12	66
2008	FI	34	40	13	7	3	2	1	76	10	329
2008	FI-01	34	41	13	7	3	1	1	77	10	71
2008	FI-02	27	43	14	9	3	3	2	73	12	114
2008	FI-03	35	41	15	5	3	0	0	77	9	94
2008	FI-04	50	32	11	8	0	0	0	82	8	38

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	39	38	11	5	4	2	1	79	9	317
2017	FI-01	47	41	5	2	3	2	0	90	5	59
2017	FI-02	39	38	13	7	1	1	2	79	8	117
2017	FI-03	34	36	13	5	10	2	0	71	15	93
2017	FI-04	41	41	12	2	0	2	0	85	3	41
2014	FI	40	37	13	5	3	2	0	79	8	392
2014	FI-01	46	33	12	6	1	1	0	80	8	81
2014	FI-02	42	40	12	3	2	1	0	83	5	154
2014	FI-03	34	36	14	8	5	4	0	73	13	110
2014	FI-04	42	35	16	5	2	0	0	77	7	43
2011	FI	42	38	12	4	2	1	0	81	7	456
2011	FI-01	43	39	9	5	2	2	0	84	7	104
2011	FI-02	43	36	15	1	2	2	0	81	3	150
2011	FI-03	38	39	10	7	4	1	1	79	11	130
2011	FI-04	39	38	17	5	2	0	0	77	6	66
2008	FI	44	33	12	5	2	4	0	80	7	329
2008	FI-01	45	25	11	7	3	8	0	77	11	71
2008	FI-02	37	39	14	4	3	4	0	79	6	114
2008	FI-03	45	35	12	5	1	2	0	82	7	94
2008	FI-04	58	32	8	3	0	0	0	89	3	38

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	37	38	14	7	4	0	0	75	10	316
2017	FI-01	49	32	8	7	3	0	0	81	10	59
2017	FI-02	32	38	19	8	3	0	1	71	10	117
2017	FI-03	37	39	13	4	7	0	0	76	11	92
2017	FI-04	39	41	12	7	0	0	0	80	7	41
2014	FI	40	38	11	7	4	0	0	78	11	392
2014	FI-01	40	40	11	5	4	0	0	80	9	80
2014	FI-02	44	38	8	8	3	0	0	82	10	154
2014	FI-03	31	41	14	9	5	0	0	72	14	111
2014	FI-04	46	28	19	5	2	0	0	74	7	43
2011	FI	40	39	11	6	3	0	0	79	9	455
2011	FI-01	46	39	10	2	3	0	1	86	5	105
2011	FI-02	40	39	14	4	3	0	0	79	7	149
2011	FI-03	35	40	11	11	2	0	1	76	13	129
2011	FI-04	36	41	9	11	3	0	0	77	14	66
2008	FI	41	40	8	7	3	1	0	82	10	329
2008	FI-01	39	37	8	7	6	3	0	78	13	71
2008	FI-02	32	48	10	6	4	0	0	81	10	114
2008	FI-03	45	37	10	9	0	0	0	82	9	94
2008	FI-04	55	39	0	5	0	0	0	95	5	38

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	74	17	4	2	2	0	2	93	4	317
2017	FI-01	78	14	2	0	2	0	5	96	2	59
2017	FI-02	72	16	4	3	2	0	3	90	5	117
2017	FI-03	75	16	4	1	3	0	0	91	4	93
2017	FI-04	73	24	2	0	0	0	0	98	0	41
2014	FI	74	18	4	1	1	0	1	94	2	393
2014	FI-01	68	21	6	2	1	0	1	90	4	81
2014	FI-02	79	16	3	1	0	1	0	96	1	154
2014	FI-03	70	23	3	1	2	0	2	94	3	111
2014	FI-04	84	7	7	2	0	0	0	91	2	43
2011	FI	77	14	3	2	1	0	2	93	4	455
2011	FI-01	79	14	0	3	0	0	4	97	3	104
2011	FI-02	76	17	4	1	1	0	1	94	2	150
2011	FI-03	77	13	5	3	2	0	1	91	5	129
2011	FI-04	77	12	5	2	3	0	2	91	5	66
2008	FI	78	10	2	4	2	0	2	91	7	329
2008	FI-01	83	8	3	1	1	0	3	94	3	71
2008	FI-02	75	13	1	5	3	0	4	91	8	114
2008	FI-03	79	10	3	3	3	0	2	90	7	94
2008	FI-04	79	8	5	8	0	0	0	87	8	38

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	48	32	8	6	4	1	2	82	10	316
2017	FI-01	54	20	7	10	7	0	2	76	17	59
2017	FI-02	43	34	12	7	2	0	3	79	9	117
2017	FI-03	47	34	7	4	5	1	2	83	10	92
2017	FI-04	61	34	0	0	2	2	0	98	3	41
2014	FI	36	24	10	9	10	5	5	67	22	392
2014	FI-01	40	21	15	7	7	5	5	67	16	81
2014	FI-02	39	23	8	10	8	5	7	70	21	153
2014	FI-03	30	28	9	8	17	7	1	63	27	111
2014	FI-04	35	21	14	12	9	0	9	61	23	43
2011	FI	42	31	10	9	4	2	2	76	14	456
2011	FI-01	48	30	9	6	4	3	2	81	10	105
2011	FI-02	45	34	8	8	3	0	2	80	12	148
2011	FI-03	38	28	13	10	5	4	2	70	16	130
2011	FI-04	31	37	10	13	6	0	1	70	20	67

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	52	28	10	4	5	1	1	81	10	315
2017	FI-01	61	24	8	2	2	2	2	88	4	59
2017	FI-02	49	27	13	7	3	0	1	77	10	117
2017	FI-03	51	29	8	3	9	1	0	80	12	91
2017	FI-04	54	34	2	5	5	0	0	88	10	41

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	50	27	14	4	4	1	0	77	8	316
2017	FI-01	64	17	16	0	3	0	0	81	3	58
2017	FI-02	43	31	18	3	3	1	1	75	7	117
2017	FI-03	49	27	9	6	8	1	0	77	14	93
2017	FI-04	56	27	12	5	0	0	0	83	5	41

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	45	30	12	8	5	0	0	75	13	316
2017	FI-01	59	24	7	5	5	0	0	83	10	58
2017	FI-02	40	30	16	10	3	0	0	70	14	117
2017	FI-03	43	29	12	8	9	0	0	72	16	93
2017	FI-04	44	41	5	7	0	0	2	88	8	41
2014	FI	43	33	10	8	4	1	0	77	13	393
2014	FI-01	44	32	14	6	4	0	0	77	10	81
2014	FI-02	45	36	8	6	4	1	0	82	10	154
2014	FI-03	36	35	10	13	4	2	1	73	17	111
2014	FI-04	49	19	14	9	9	0	0	67	19	43

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	15	33	18	8	6	5	15	60	18	130
2017	FI-02	19	35	19	4	4	4	15	67	10	26
2017	FI-03	11	27	19	11	8	8	15	50	25	62
2017	FI-04	13	45	16	5	5	0	16	69	13	38
2014	FI	17	37	15	10	4	6	12	65	17	162
2014	FI-02	22	50	3	0	0	6	19	96	0	32
2014	FI-03	13	33	18	15	4	8	10	55	23	79
2014	FI-04	19	41	17	2	7	2	10	69	11	41

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	20	40	21	8	6	4	0	63	15	317
2017	FI-01	25	32	22	3	7	10	0	64	11	59
2017	FI-02	26	38	20	8	3	4	0	68	12	117
2017	FI-03	8	41	30	11	8	3	0	50	19	93
2017	FI-04	24	49	10	7	10	0	0	73	17	41
2014	FI	19	39	18	9	6	9	0	64	16	393
2014	FI-01	17	56	16	1	4	6	0	78	5	81
2014	FI-02	24	35	17	7	3	14	0	68	12	154
2014	FI-03	14	38	17	14	12	6	0	55	27	111
2014	FI-04	23	30	23	12	9	2	0	55	21	43
2011	FI	21	37	18	6	5	11	1	66	13	456
2011	FI-01	22	38	17	5	4	12	2	70	10	105
2011	FI-02	21	38	16	7	4	13	1	69	13	150
2011	FI-03	18	37	23	7	6	9	0	60	15	128
2011	FI-04	24	33	18	7	9	9	0	62	18	67

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	17	38	24	12	7	2	0	57	19	317
2017	FI-01	25	29	24	10	7	5	0	57	18	59
2017	FI-02	21	37	25	11	3	3	0	60	15	117
2017	FI-03	5	42	30	13	10	0	0	47	23	93
2017	FI-04	20	49	7	15	10	0	0	68	24	41
2014	FI	16	39	24	12	7	2	0	56	20	393
2014	FI-01	17	42	21	10	5	5	0	62	16	81
2014	FI-02	20	37	26	12	4	1	0	58	16	154
2014	FI-03	10	41	22	15	13	0	0	50	28	111
2014	FI-04	16	42	26	7	9	0	0	58	16	43
2011	FI	19	40	21	9	7	4	0	62	16	457
2011	FI-01	24	45	18	5	4	5	0	72	9	105
2011	FI-02	21	40	19	10	6	4	1	63	17	149
2011	FI-03	12	37	28	10	8	3	1	51	19	130
2011	FI-04	25	40	13	9	9	3	0	68	18	67
2008	FI	26	37	20	8	4	4	0	67	12	329
2008	FI-01	38	32	13	7	3	7	0	76	11	71
2008	FI-02	23	36	25	7	4	6	0	63	11	114
2008	FI-03	17	44	21	11	6	1	0	61	17	94
2008	FI-04	34	39	21	5	0	0	0	74	5	38

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	11	33	28	12	9	6	0	48	22	317
2017	FI-01	17	25	24	10	12	12	0	48	25	59
2017	FI-02	15	30	32	11	7	5	0	48	19	117
2017	FI-03	3	38	30	15	9	4	1	43	25	93
2017	FI-04	12	44	20	12	12	0	0	56	24	41
2014	FI	12	35	23	16	8	6	0	50	25	393
2014	FI-01	12	38	23	12	6	7	0	55	20	81
2014	FI-02	15	32	23	16	5	9	0	52	23	154
2014	FI-03	8	32	24	19	13	4	0	42	33	111
2014	FI-04	9	46	21	14	9	0	0	56	23	43
2011	FI	14	38	25	8	5	10	0	58	14	458
2011	FI-01	15	50	15	4	4	12	0	74	9	105
2011	FI-02	15	39	20	7	3	15	1	64	12	150
2011	FI-03	11	30	36	11	7	5	0	43	19	130
2011	FI-04	13	36	28	13	4	4	0	52	19	67
2008	FI	11	45	18	13	4	8	0	61	19	329
2008	FI-01	15	52	11	4	4	11	1	77	10	71
2008	FI-02	12	38	23	13	4	10	0	55	19	114
2008	FI-03	4	47	19	19	5	5	0	54	26	94
2008	FI-04	8	61	13	16	0	3	0	70	16	38

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	37	20	10	9	5	0	60	19	317
2017	FI-01	22	32	19	10	8	8	0	59	20	59
2017	FI-02	24	32	21	9	8	6	0	60	17	117
2017	FI-03	12	42	22	13	9	3	0	55	22	93
2017	FI-04	17	49	15	7	10	2	0	68	18	41
2014	FI	16	35	20	15	8	7	0	54	25	393
2014	FI-01	16	31	23	15	6	9	0	51	23	81
2014	FI-02	18	36	20	12	7	7	0	58	20	154
2014	FI-03	11	35	19	17	12	6	0	49	31	111
2014	FI-04	21	40	14	19	5	2	0	62	24	43
2011	FI	17	37	20	11	5	10	0	60	18	458
2011	FI-01	18	45	16	10	4	7	0	67	15	105
2011	FI-02	16	38	15	12	5	13	0	62	20	150
2011	FI-03	11	34	27	11	5	12	0	51	18	130
2011	FI-04	28	30	19	12	6	4	0	61	19	67
2008	FI	15	43	18	12	5	7	0	62	19	329
2008	FI-01	21	49	11	6	4	7	1	77	11	71
2008	FI-02	14	38	22	15	4	7	0	56	21	114
2008	FI-03	7	41	22	11	7	11	0	55	20	94
2008	FI-04	13	55	13	18	0	0	0	68	18	38

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	14	38	22	15	9	2	0	53	24	317
2017	FI-01	19	32	25	8	14	2	0	52	22	59
2017	FI-02	16	35	26	13	7	3	0	53	20	117
2017	FI-03	10	37	20	22	9	2	0	48	31	93
2017	FI-04	10	56	15	10	10	0	0	66	20	41
2014	FI	13	39	23	15	8	3	0	53	23	392
2014	FI-01	10	41	24	15	8	3	0	53	23	80
2014	FI-02	15	38	23	16	5	3	0	55	21	154
2014	FI-03	10	39	23	13	13	3	0	50	26	111
2014	FI-04	19	42	14	16	7	2	0	62	24	43
2011	FI	17	43	20	14	4	2	0	61	18	457
2011	FI-01	20	50	12	10	5	2	0	72	16	105
2011	FI-02	17	43	20	14	5	1	0	61	19	149
2011	FI-03	12	38	29	12	5	5	0	52	17	130
2011	FI-04	22	40	10	24	1	1	0	64	26	67
2008	FI	13	50	15	13	5	2	0	65	19	330
2008	FI-01	19	46	14	15	3	1	1	67	19	72
2008	FI-02	8	47	19	17	3	6	0	59	21	114
2008	FI-03	13	51	16	10	11	0	0	64	20	94
2008	FI-04	11	71	5	11	3	0	0	82	13	38

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	23	51	17	7	1	1	0	75	8	316
2017	FI-01	27	51	17	5	0	0	0	78	5	59
2017	FI-02	26	50	14	6	2	2	0	78	8	117
2017	FI-03	14	49	26	10	0	1	0	64	10	92
2017	FI-04	29	56	7	5	2	0	0	85	7	41
2014	FI	27	48	15	7	2	1	0	76	8	393
2014	FI-01	23	57	11	6	1	1	0	81	8	81
2014	FI-02	31	45	17	5	1	1	0	77	6	154
2014	FI-03	22	52	14	8	3	1	0	75	11	111
2014	FI-04	39	37	14	7	2	0	0	77	9	43
2011	FI	32	48	13	4	2	1	0	80	6	455
2011	FI-01	36	39	18	4	3	0	0	75	7	103
2011	FI-02	32	50	9	5	1	1	1	84	7	149
2011	FI-03	28	48	15	5	2	2	0	78	7	130
2011	FI-04	33	52	10	3	1	0	0	85	4	67

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	24	52	16	4	1	3	1	79	5	315
2017	FI-01	29	56	12	2	0	2	0	86	2	59
2017	FI-02	29	47	16	5	0	2	1	79	5	116
2017	FI-03	14	55	18	7	0	5	1	74	7	92
2017	FI-04	27	51	15	0	7	0	0	78	7	41
2014	FI	29	51	10	4	2	4	0	84	6	393
2014	FI-01	25	53	15	2	0	5	0	82	3	81
2014	FI-02	30	50	10	4	0	5	0	85	4	154
2014	FI-03	28	51	9	5	4	4	0	82	8	111
2014	FI-04	35	54	5	2	5	0	0	88	7	43
2011	FI	28	49	12	4	1	5	1	82	5	454
2011	FI-01	31	50	11	3	1	4	1	85	4	104
2011	FI-02	26	48	12	5	1	7	1	80	7	149
2011	FI-03	25	50	15	5	0	4	1	79	5	130
2011	FI-04	35	46	11	2	0	6	0	87	2	65

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	49	12	6	3	2	1	78	10	314
2017	FI-01	20	46	17	7	7	0	3	68	14	59
2017	FI-02	31	44	12	7	2	5	0	78	9	117
2017	FI-03	19	61	11	8	1	1	0	80	9	91
2017	FI-04	40	45	8	3	5	0	0	85	8	40
2014	FI	33	43	12	6	3	3	1	78	9	393
2014	FI-01	26	46	14	7	2	5	0	75	10	81
2014	FI-02	35	43	10	6	3	3	1	81	9	154
2014	FI-03	26	45	16	6	3	3	1	74	9	111
2014	FI-04	56	28	7	7	2	0	0	84	9	43
2011	FI	34	45	9	7	2	3	0	82	9	458
2011	FI-01	36	36	14	6	4	4	0	75	10	105
2011	FI-02	31	49	8	7	1	3	0	83	8	150
2011	FI-03	32	48	6	8	3	2	0	83	11	130
2011	FI-04	43	42	7	3	1	3	0	88	5	67
2008	FI	41	36	11	5	4	3	0	80	9	329
2008	FI-01	37	31	13	7	8	4	0	71	16	71
2008	FI-02	36	41	11	4	3	4	0	81	7	114
2008	FI-03	44	36	11	5	3	1	0	81	9	94
2008	FI-04	58	37	3	3	0	0	0	95	3	38

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	18	40	22	10	5	3	2	61	16	316
2017	FI-01	24	36	27	8	3	0	2	60	12	59
2017	FI-02	19	42	17	12	4	4	2	65	17	117
2017	FI-03	12	37	27	13	7	2	2	51	20	92
2017	FI-04	22	51	17	2	5	2	0	75	8	41
2014	FI	18	37	27	8	3	5	2	58	12	393
2014	FI-01	16	35	27	9	5	9	0	55	15	81
2014	FI-02	16	36	29	7	3	6	2	57	11	154
2014	FI-03	15	41	26	11	3	2	2	59	14	111
2014	FI-04	32	35	21	7	0	2	2	71	7	43
2011	FI	18	36	22	12	3	8	2	59	17	458
2011	FI-01	15	34	20	13	4	12	1	57	20	105
2011	FI-02	14	34	27	11	2	7	4	54	15	150
2011	FI-03	18	38	17	15	3	8	1	62	19	130
2011	FI-04	28	36	21	9	3	1	1	66	12	67

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	10	22	20	19	14	10	4	38	39	316
2017	FI-01	17	25	22	10	8	12	5	51	22	59
2017	FI-02	12	22	18	20	10	12	6	42	36	117
2017	FI-03	8	17	21	24	17	10	3	29	47	92
2017	FI-04	2	29	20	22	24	0	2	33	48	41
2014	FI	9	24	21	20	12	11	4	38	38	392
2014	FI-01	9	28	19	19	13	11	3	42	36	80
2014	FI-02	10	29	23	19	6	10	4	44	29	154
2014	FI-03	6	19	19	23	19	11	4	29	48	111
2014	FI-04	16	14	19	14	19	14	5	37	40	43
2011	FI	11	20	24	13	9	19	4	40	29	454
2011	FI-01	17	23	25	9	6	17	3	51	18	104
2011	FI-02	10	19	22	14	6	20	7	41	28	147
2011	FI-03	5	15	25	17	14	21	3	26	40	130
2011	FI-04	15	24	22	12	10	13	3	46	27	67

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	43	33	11	8	2	1	2	79	10	316
2017	FI-01	53	27	10	2	3	0	5	84	5	59
2017	FI-02	44	34	9	6	3	3	3	82	9	117
2017	FI-03	35	36	13	13	1	1	1	73	14	93
2017	FI-04	45	35	10	10	0	0	0	80	10	40
2014	FI	41	38	10	6	3	1	1	81	9	393
2014	FI-01	44	36	7	6	4	1	1	82	10	81
2014	FI-02	39	40	11	6	2	1	1	81	8	154
2014	FI-03	38	37	12	8	3	1	2	77	11	111
2014	FI-04	51	35	9	2	2	0	0	86	5	43

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	65	25	4	3	0	1	2	92	4	317
2017	FI-01	66	17	5	3	2	0	7	89	5	59
2017	FI-02	68	23	4	3	0	0	1	92	3	117
2017	FI-03	58	33	4	4	0	1	0	91	4	93
2017	FI-04	71	24	2	0	0	2	0	98	0	41
2014	FI	60	32	5	2	1	1	1	93	3	393
2014	FI-01	63	28	4	4	0	1	0	93	4	81
2014	FI-02	63	30	4	1	1	1	0	94	3	154
2014	FI-03	51	40	6	1	1	0	1	92	2	111
2014	FI-04	74	21	5	0	0	0	0	95	0	43
2011	FI	64	27	4	2	0	0	2	93	3	457
2011	FI-01	70	21	7	1	0	0	2	92	1	105
2011	FI-02	64	25	5	3	1	0	3	91	4	150
2011	FI-03	58	36	3	2	0	1	0	95	2	130
2011	FI-04	68	24	3	2	0	2	2	95	2	66
2008	FI	62	27	5	2	1	2	1	92	4	330
2008	FI-01	65	26	3	3	1	0	1	93	4	72
2008	FI-02	61	24	6	3	2	4	2	89	5	114
2008	FI-03	55	35	3	3	1	1	1	92	4	94
2008	FI-04	74	24	3	0	0	0	0	97	0	38

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	40	14	8	5	3	0	72	13	314
2017	FI-01	44	30	10	7	5	3	0	77	12	59
2017	FI-02	28	42	14	10	3	3	0	73	13	117
2017	FI-03	22	43	20	10	4	1	0	66	14	91
2017	FI-04	35	45	8	0	10	3	0	82	10	40
2014	FI	27	44	14	10	4	2	0	72	13	392
2014	FI-01	28	45	14	6	4	4	0	75	10	80
2014	FI-02	31	44	16	7	1	1	0	76	8	154
2014	FI-03	21	42	14	17	6	0	0	63	23	111
2014	FI-04	28	54	9	7	2	0	0	81	9	43
2011	FI	28	47	16	5	4	1	0	75	8	457
2011	FI-01	23	48	14	4	8	3	1	73	12	105
2011	FI-02	25	50	19	3	3	0	0	75	6	150
2011	FI-03	28	45	16	9	2	1	0	73	11	130
2011	FI-04	38	44	14	3	2	0	0	82	5	66
2008	FI	24	41	16	11	6	1	0	66	17	330
2008	FI-01	32	40	13	6	7	3	0	74	13	72
2008	FI-02	18	39	20	16	7	1	0	57	23	114
2008	FI-03	20	45	17	13	5	0	0	65	18	94
2008	FI-04	32	47	11	5	3	3	0	81	8	38

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	32	17	14	10	2	3	56	26	317
2017	FI-01	25	36	10	15	10	2	2	63	26	59
2017	FI-02	18	37	17	18	9	1	1	56	27	117
2017	FI-03	19	28	23	9	11	3	6	53	22	93
2017	FI-04	32	24	17	12	10	2	2	59	23	41
2014	FI	25	32	17	14	8	2	2	59	23	393
2014	FI-01	25	30	16	17	9	2	1	56	27	81
2014	FI-02	26	32	19	15	6	1	1	59	21	154
2014	FI-03	22	32	13	15	11	3	5	58	28	111
2014	FI-04	32	40	16	0	9	0	2	74	10	43
2011	FI	24	39	13	11	10	1	2	65	21	456
2011	FI-01	19	38	14	11	13	1	3	59	26	105
2011	FI-02	21	38	14	13	11	1	1	61	25	149
2011	FI-03	26	45	12	6	9	2	2	73	15	129
2011	FI-04	33	31	12	13	6	1	3	67	20	67
2008	FI	32	34	11	10	10	2	2	68	20	329
2008	FI-01	29	31	8	17	14	1	0	61	31	72
2008	FI-02	27	35	12	12	11	2	1	65	23	113
2008	FI-03	32	40	12	5	7	1	2	75	13	94
2008	FI-04	42	32	13	0	8	0	5	78	8	38

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	16	43	26	8	3	6	62	11	317
2017	FI-01	22	32	27	10	2	7	58	13	59
2017	FI-02	16	41	22	7	3	11	64	11	117
2017	FI-03	13	46	28	10	2	1	60	12	93
2017	FI-04	15	56	24	0	5	0	71	5	41

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	45	12	1	2	3	85	3	317
2017	FI-01	42	37	14	2	2	3	82	4	59
2017	FI-02	38	44	12	1	2	3	85	3	117
2017	FI-03	30	51	14	1	1	3	83	2	93
2017	FI-04	49	46	0	2	2	0	95	5	41
2014	FI	44	40	9	2	2	3	87	3	392
2014	FI-01	40	46	10	2	0	2	87	3	81
2014	FI-02	46	37	10	2	1	3	86	3	153
2014	FI-03	40	41	10	1	4	5	85	5	111
2014	FI-04	60	37	0	0	2	0	98	2	43

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	34	48	10	5	1	2	84	6	317
2017	FI-01	36	42	12	5	2	3	81	7	59
2017	FI-02	39	44	9	3	1	3	86	4	117
2017	FI-03	25	56	12	6	1	0	81	8	93
2017	FI-04	39	51	5	5	0	0	90	5	41
2014	FI	40	42	9	4	2	2	84	7	393
2014	FI-01	41	44	6	5	1	2	87	6	81
2014	FI-02	41	43	9	4	1	3	86	5	154
2014	FI-03	35	40	14	5	4	2	76	9	111
2014	FI-04	53	37	2	2	5	0	91	7	43
2011	FI	30	51	12	3	1	3	84	4	458
2011	FI-01	32	49	10	4	1	4	84	5	105
2011	FI-02	31	49	14	3	1	2	82	4	150
2011	FI-03	25	55	10	3	2	5	85	5	130
2011	FI-04	34	51	13	0	0	1	86	0	67

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	47	9	4	2	0	0	85	6	316
2017	FI-01	42	41	14	3	0	0	0	83	3	59
2017	FI-02	38	52	5	3	1	0	1	91	4	117
2017	FI-03	31	48	12	4	4	0	0	79	9	92
2017	FI-04	46	41	2	5	5	0	0	88	10	41
2014	FI	41	43	9	4	3	0	0	84	6	393
2014	FI-01	42	44	9	5	0	0	0	86	5	81
2014	FI-02	42	45	9	2	1	0	0	88	3	154
2014	FI-03	36	41	13	5	5	0	0	77	10	111
2014	FI-04	53	37	2	2	5	0	0	91	7	43
2011	FI	37	48	10	3	1	0	0	86	4	457
2011	FI-01	49	41	7	2	2	0	0	90	4	105
2011	FI-02	38	48	9	5	0	0	0	86	5	150
2011	FI-03	26	52	16	3	2	1	0	79	5	129
2011	FI-04	42	49	7	1	0	0	0	91	1	67
2008	FI	40	46	9	3	2	0	0	86	4	329
2008	FI-01	49	40	10	0	1	0	0	89	1	72
2008	FI-02	32	50	11	6	0	1	0	82	6	114
2008	FI-03	40	47	8	1	4	0	0	87	5	93
2008	FI-04	45	45	8	3	0	0	0	89	3	38

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	41	22	8	4	1	66	12	317
2017	FI-01	42	29	25	3	0	0	71	3	59
2017	FI-02	21	47	20	9	3	2	69	11	117
2017	FI-03	17	38	28	12	4	1	55	16	93
2017	FI-04	27	49	12	2	10	0	76	12	41
2014	FI	25	41	20	7	7	0	66	14	393
2014	FI-01	30	41	21	4	5	0	70	9	81
2014	FI-02	29	39	21	6	5	0	68	11	154
2014	FI-03	17	45	16	10	11	1	63	21	111
2014	FI-04	21	44	23	7	5	0	65	12	43
2011	FI	23	48	18	7	3	1	72	10	456
2011	FI-01	35	47	8	7	3	1	83	10	105
2011	FI-02	23	48	19	7	2	1	72	9	150
2011	FI-03	14	53	23	5	5	1	68	9	128
2011	FI-04	22	40	22	9	4	1	64	14	67

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	40	22	9	3	0	0	66	12	316
2017	FI-01	42	30	17	10	0	0	0	73	10	59
2017	FI-02	21	46	23	9	2	0	0	67	10	117
2017	FI-03	18	40	28	8	6	0	0	58	14	93
2017	FI-04	28	45	15	8	5	0	0	73	13	40
2014	FI	25	43	19	7	6	0	0	69	13	393
2014	FI-01	31	46	16	4	4	0	0	77	7	81
2014	FI-02	27	42	21	6	4	0	0	69	10	154
2014	FI-03	21	44	14	10	10	0	1	65	20	111
2014	FI-04	21	46	26	5	2	0	0	67	7	43
2011	FI	23	50	17	7	2	1	0	74	9	457
2011	FI-01	30	50	10	7	2	0	0	81	9	105
2011	FI-02	23	53	16	7	1	0	0	76	8	150
2011	FI-03	16	54	19	8	2	2	0	71	10	129
2011	FI-04	27	37	22	9	3	1	0	65	12	67
2008	FI	30	43	15	8	3	1	0	74	11	330
2008	FI-01	42	36	11	7	3	1	0	79	10	72
2008	FI-02	25	40	21	9	3	2	0	67	12	114
2008	FI-03	23	52	12	10	3	0	0	76	13	94
2008	FI-04	34	50	13	0	3	0	0	84	3	38

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	20	33	21	11	9	6	1	56	21	317
2017	FI-01	29	25	27	10	8	0	0	54	19	59
2017	FI-02	16	33	19	12	12	8	0	54	26	117
2017	FI-03	14	37	23	10	8	8	1	56	19	93
2017	FI-04	24	34	22	7	5	5	2	63	13	41
2014	FI	23	31	24	11	8	3	0	55	20	393
2014	FI-01	28	30	27	6	5	4	0	60	12	81
2014	FI-02	24	26	29	12	8	1	0	51	20	154
2014	FI-03	19	36	18	13	12	3	0	56	25	111
2014	FI-04	23	37	18	16	2	2	0	62	19	43
2011	FI	23	33	21	12	6	4	1	59	19	456
2011	FI-01	31	29	14	16	8	2	0	61	25	104
2011	FI-02	21	35	23	8	6	6	1	60	15	149
2011	FI-03	19	36	25	9	7	4	0	58	17	130
2011	FI-04	27	28	18	16	4	4	1	59	22	67
2008	FI	30	29	19	12	4	6	0	63	17	330
2008	FI-01	44	21	14	6	7	8	0	71	14	72
2008	FI-02	26	29	24	13	3	5	0	58	17	114
2008	FI-03	23	31	19	15	4	7	0	59	21	94
2008	FI-04	37	34	18	5	3	3	0	73	8	38

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	FI	36	31	33	316
2017	FI-01	34	32	34	59
2017	FI-02	35	30	34	116
2017	FI-03	38	29	32	93
2017	FI-04	37	37	27	41
2014	FI	36	32	32	393
2014	FI-01	33	41	26	81
2014	FI-02	35	27	38	154
2014	FI-03	36	32	32	111
2014	FI-04	46	30	23	43
2011	FI	38	33	29	458
2011	FI-01	43	30	28	105
2011	FI-02	37	31	32	150
2011	FI-03	33	36	31	130
2011	FI-04	46	31	22	67

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	FI	10	36	41	4	1	7	115
2017	FI-01	5	45	35	5	0	10	20
2017	FI-02	2	41	49	5	0	2	41
2017	FI-03	22	22	45	3	0	8	36
2017	FI-04	13	40	27	7	7	7	15
2014	FI	8	35	49	3	9999	4	143
2014	FI-01	7	56	26	7	9999	4	27
2014	FI-02	4	37	50	4	9999	6	54
2014	FI-03	10	23	65	3	9999	0	40
2014	FI-04	20	25	45	0	9999	10	20
2011	FI	8	42	40	2	9999	8	174
2011	FI-01	2	50	32	5	9999	11	44
2011	FI-02	2	47	45	2	9999	4	55
2011	FI-03	12	44	30	0	9999	14	43
2011	FI-04	23	19	55	0	9999	3	31

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	19	81	316
2017	FI-02	15	85	117
2017	FI-03	27	73	92
2017	FI-04	29	71	41
2014	FI	16	84	392
2014	FI-01	11	89	80
2014	FI-02	10	90	154
2014	FI-03	24	76	111
2014	FI-04	16	84	43

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	FI	30	61
2017	FI-02	33	18
2017	FI-03	24	25
2017	FI-04	50	12
2014	FI	34	59
2014	FI-02	43	14
2014	FI-03	33	27

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FI	80	61
2017	FI-02	83	18
2017	FI-03	84	25
2017	FI-04	67	12
2014	FI	71	59
2014	FI-02	57	14
2014	FI-03	74	27

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	FI	8	61
2017	FI-02	0	18
2014	FI	12	59
2014	FI-03	19	27

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	FI	61
2017	FI-02	18
2017	FI-03	25
2017	FI-04	12
2014	FI	59
2014	FI-02	14
2014	FI-03	27

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	FI-03	25
2014	FI-02	14
2014	FI-03	27

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	FI	61
2017	FI-02	18
2017	FI-03	25
2017	FI-04	12
2014	FI-02	14

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	FI-03	0	25

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	FI	43	61
2017	FI-02	33	18
2017	FI-03	40	25
2017	FI-04	58	12
2014	FI	32	59
2014	FI-03	33	27

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	FI	44	61
2017	FI-02	33	18
2017	FI-03	56	25
2014	FI	41	59
2014	FI-02	43	14
2014	FI-03	41	27

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	FI	38	61
2017	FI-02	39	18
2017	FI-03	40	25
2017	FI-04	42	12
2014	FI	25	59
2014	FI-03	30	27

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	FI	44	61
2017	FI-03	52	25
2017	FI-04	50	12
2014	FI	47	59
2014	FI-02	43	14
2014	FI-03	48	27

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	FI	34	61
2017	FI-03	32	25
2017	FI-04	50	12
2014	FI	15	59
2014	FI-02	0	14
2014	FI-03	19	27

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	FI	72	61
2017	FI-02	72	18
2017	FI-03	76	25
2017	FI-04	67	12
2014	FI	63	59
2014	FI-02	79	14
2014	FI-03	63	27

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	FI	31	61
2017	FI-03	32	25
2017	FI-04	42	12
2014	FI	22	59
2014	FI-03	33	27

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	FI-02	18
2017	FI-03	25
2014	FI-02	14

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	FI-04	0	12

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	FI	10	61
2014	FI	14	59

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	FI	46	61
2017	FI-02	44	18
2017	FI-03	48	25
2017	FI-04	42	12
2014	FI	39	59
2014	FI-03	48	27

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	FI	28	61
2017	FI-03	28	25
2017	FI-04	50	12
2014	FI	34	59
2014	FI-03	41	27

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	FI	8	61
2014	FI	10	59
2014	FI-02	0	14
2014	FI-03	19	27

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FI	44	61
2017	FI-03	52	25
2017	FI-04	67	12
2014	FI	51	59
2014	FI-02	64	14
2014	FI-03	56	27

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	FI	34	61
2017	FI-03	36	25
2017	FI-04	58	12
2014	FI	25	59
2014	FI-03	30	27

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	FI	18	61
2014	FI	12	59

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	FI	16	61
2017	FI-03	24	25
2014	FI	10	59

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	FI-04	12
2014	FI-02	14
2014	FI-03	27

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	FI	16	61
2017	FI-03	20	25
2014	FI	14	59

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	FI	18	61
2014	FI	10	59

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	FI	26	61
2017	FI-02	44	18
2017	FI-03	20	25
2014	FI	31	59
2014	FI-03	26	27

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	FI	14	59
2017	FI-03	21	24

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	FI	24	59
2017	FI-04	42	12
2014	FI	12	58

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	FI	12	59
2017	FI-02	0	17
2017	FI-03	21	24
2014	FI	9	58

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	FI	12	59
2014	FI	16	58
2014	FI-03	19	27

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	FI	12	59
2014	FI	14	58
2014	FI-03	19	27

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	FI-02	0	17
2014	FI	10	58

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	FI	17	59
2017	FI-02	35	17
2014	FI	17	58
2014	FI-03	19	27

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	FI	10	59
2014	FI-02	0	14

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	FI	12	59
2014	FI	21	58
2014	FI-02	0	14
2014	FI-03	37	27

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	FI	39	59
2017	FI-02	29	17
2017	FI-03	42	24
2017	FI-04	58	12
2014	FI	33	58
2014	FI-03	41	27

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	FI	22	59
2017	FI-03	29	24
2014	FI	19	58
2014	FI-03	19	27

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FI	54	59
2017	FI-02	47	17
2017	FI-03	58	24
2017	FI-04	42	12
2014	FI	52	58
2014	FI-03	59	27

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	FI-02	17
2017	FI-03	24
2014	FI-02	14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FI	54	59
2017	FI-02	35	17
2017	FI-03	63	24
2017	FI-04	50	12
2014	FI	45	58
2014	FI-03	56	27

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	FI	59
2017	FI-02	17
2017	FI-03	24
2017	FI-04	12

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	97	3	61
2017	FI-02	89	11	18
2017	FI-03	100	0	25
2017	FI-04	100	0	12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	10	23	16	7	6	30	9	53	21	316
2017	FI-01	15	27	7	0	5	34	12	78	9	59
2017	FI-02	8	25	18	7	3	30	9	54	16	116
2017	FI-03	8	15	20	10	6	35	6	38	27	93
2017	FI-04	17	27	15	12	15	7	7	51	31	41
2014	FI	13	19	18	3	5	34	10	56	13	392
2014	FI-01	17	15	20	1	4	32	11	57	9	81
2014	FI-02	11	22	17	1	2	38	9	62	6	154
2014	FI-03	12	14	18	5	7	33	11	45	23	111
2014	FI-04	14	26	16	2	9	23	9	59	17	43

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	24	44	16	5	3	6	1	74	9	316
2017	FI-01	27	46	10	2	5	10	0	81	8	59
2017	FI-02	27	44	13	4	2	8	2	79	7	117
2017	FI-03	17	45	26	5	3	3	0	64	9	92
2017	FI-04	27	41	15	7	7	2	0	70	15	41
2014	FI	21	36	19	6	3	14	2	68	10	392
2014	FI-01	20	32	20	4	2	20	2	67	8	81
2014	FI-02	22	40	15	5	1	15	1	74	8	154
2014	FI-03	20	32	25	6	4	11	2	60	11	111
2014	FI-04	23	37	16	12	5	7	0	65	17	43
2011	FI	27	43	16	2	2	10	1	78	4	456
2011	FI-01	30	35	19	2	4	10	1	72	6	105
2011	FI-02	31	43	14	1	0	9	1	84	1	150
2011	FI-03	16	48	19	5	2	12	0	72	7	128
2011	FI-04	34	46	9	1	1	7	0	87	3	67

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	32	53	9	4	0	1	2	86	4	316
2017	FI-01	29	47	12	9	2	2	0	77	11	58
2017	FI-02	28	53	13	5	0	1	0	82	5	117
2017	FI-03	33	60	6	0	0	0	0	94	0	93
2017	FI-04	44	44	2	0	0	0	10	97	0	41
2014	FI	30	56	11	1	0	2	0	87	1	392
2014	FI-01	25	49	19	2	0	4	1	78	3	81
2014	FI-02	28	60	10	0	0	2	0	90	0	154
2014	FI-03	29	57	14	1	0	0	0	86	1	111
2014	FI-04	51	44	0	2	0	2	0	98	2	43
2011	FI	30	55	10	2	0	0	2	87	2	456
2011	FI-01	26	60	10	4	0	0	1	87	4	105
2011	FI-02	26	57	12	3	1	1	0	84	4	149
2011	FI-03	32	56	12	1	0	0	0	88	1	129
2011	FI-04	40	45	3	0	0	1	10	97	0	67
2008	FI	29	52	11	5	2	1	2	83	6	330
2008	FI-01	24	50	8	10	4	3	1	77	14	72
2008	FI-02	25	56	13	4	2	0	0	82	5	114
2008	FI-03	34	52	11	3	0	0	0	86	3	94
2008	FI-04	29	50	8	0	0	0	13	91	0	38

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	9	21	20	3	3	33	11	55	9	317
2017	FI-01	12	22	17	2	3	37	7	61	9	59
2017	FI-02	7	22	21	3	2	38	8	53	8	117
2017	FI-03	9	22	21	2	2	31	12	55	8	93
2017	FI-04	15	15	15	5	5	22	24	55	18	41
2014	FI	11	24	23	2	2	30	8	57	6	392
2014	FI-01	9	32	21	2	2	28	5	61	7	81
2014	FI-02	11	27	23	1	1	29	9	60	2	154
2014	FI-03	10	16	26	5	1	35	7	45	9	111
2014	FI-04	19	23	16	0	7	23	12	64	11	43
2011	FI	9	24	16	4	1	33	12	61	10	456
2011	FI-01	9	24	20	5	2	32	9	55	11	104
2011	FI-02	10	24	17	4	1	33	11	60	9	150
2011	FI-03	4	25	16	5	1	37	12	57	12	129
2011	FI-04	15	25	7	3	0	31	18	79	6	67

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	41	42	7	2	1	6	2	90	3	317
2017	FI-01	44	36	8	2	2	8	0	87	4	59
2017	FI-02	37	48	7	1	0	7	1	92	1	117
2017	FI-03	39	46	6	1	2	5	0	90	3	93
2017	FI-04	56	24	7	2	0	2	7	89	3	41
2014	FI	45	37	9	3	1	5	0	87	4	392
2014	FI-01	51	26	15	2	1	5	0	81	4	81
2014	FI-02	47	41	5	1	1	5	0	93	2	154
2014	FI-03	38	42	8	5	2	5	0	84	8	111
2014	FI-04	49	30	14	0	0	7	0	85	0	43
2011	FI	45	40	6	1	1	4	3	91	2	457
2011	FI-01	50	36	6	1	1	4	2	92	2	105
2011	FI-02	43	44	7	1	1	5	0	91	1	150
2011	FI-03	42	46	5	2	2	2	1	90	4	129
2011	FI-04	43	31	4	1	0	6	13	93	2	67
2008	FI	43	42	7	2	0	5	2	91	2	330
2008	FI-01	43	43	4	1	0	7	1	94	2	72
2008	FI-02	39	46	8	2	0	5	0	90	2	114
2008	FI-03	43	45	6	2	0	4	0	91	2	94
2008	FI-04	45	34	5	0	3	0	13	91	3	38

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	40	10	2	2	9	2	84	5	317
2017	FI-01	34	39	12	0	2	14	0	84	2	59
2017	FI-02	38	38	9	3	2	9	1	85	5	117
2017	FI-03	28	51	7	3	2	9	0	87	6	93
2017	FI-04	46	24	15	2	2	2	7	78	5	41
2014	FI	35	32	15	8	3	7	0	72	12	392
2014	FI-01	36	33	16	5	2	6	1	75	8	81
2014	FI-02	40	29	14	6	3	8	0	76	9	154
2014	FI-03	26	37	14	13	5	6	0	67	18	111
2014	FI-04	44	23	16	7	5	5	0	71	12	43
2011	FI	34	38	11	4	2	7	3	80	8	456
2011	FI-01	42	38	8	3	1	8	1	88	4	105
2011	FI-02	35	44	10	1	2	9	0	86	3	149
2011	FI-03	27	38	17	6	3	7	2	71	10	129
2011	FI-04	30	31	7	9	4	4	13	75	16	67
2008	FI	43	41	6	3	0	5	2	90	3	329
2008	FI-01	46	41	4	0	0	7	1	95	0	71
2008	FI-02	38	43	7	4	0	8	0	88	5	114
2008	FI-03	47	39	6	4	0	2	1	89	4	94
2008	FI-04	42	39	5	0	3	0	11	91	3	38

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	8	92	316
2017	FI-01	8	92	59
2017	FI-02	7	93	116
2017	FI-03	8	92	93
2014	FI	5	95	391
2014	FI-02	6	94	154
2014	FI-03	6	94	110
2014	FI-04	0	100	43

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FI	88	24
2014	FI	86	21

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	FI	0	24
2014	FI	0	21

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	FI	0	24
2014	FI	0	21

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	FI	0	24
2014	FI	0	21

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	FI	25	24
2014	FI	24	21

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	FI	25	24

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	FI	0	24
2014	FI	0	21

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	FI	0	24

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	FI	25	24

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	FI	0	24

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	FI	0	24
2014	FI	0	21

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	FI	33	24
2014	FI	38	21

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FI	38	24
2014	FI	24	21

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	FI	46	24
2014	FI	67	21

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	FI	0	23

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	FI	30	23

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	FI	30	23

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FI	57	23
2014	FI	48	21

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FI	70	23
2014	FI	43	21

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	88	13	24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	14	20	15	1	3	40	8	64	7	317
2017	FI-01	24	19	8	0	5	34	10	76	9	59
2017	FI-02	13	21	18	0	2	40	7	63	3	117
2017	FI-03	8	18	16	1	3	50	4	56	9	93
2017	FI-04	17	22	17	0	2	22	20	67	4	41
2014	FI	15	16	16	3	2	41	8	60	9	392
2014	FI-01	19	22	15	4	0	37	4	69	6	81
2014	FI-02	11	16	14	1	1	47	10	62	5	154
2014	FI-03	15	11	20	5	4	37	9	47	15	110
2014	FI-04	21	19	12	0	0	44	5	77	0	43

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	27	40	16	2	3	11	1	76	5	315
2017	FI-01	29	41	8	2	5	14	2	82	8	59
2017	FI-02	29	39	18	1	1	11	1	78	2	117
2017	FI-03	19	43	18	2	4	12	1	72	7	93
2017	FI-04	33	36	15	3	3	8	3	77	6	39
2014	FI	24	39	15	2	1	17	1	78	4	393
2014	FI-01	23	41	15	4	0	16	1	78	4	81
2014	FI-02	23	42	12	2	0	19	1	82	2	154
2014	FI-03	24	34	17	3	4	16	2	71	8	111
2014	FI-04	32	42	12	0	0	14	0	86	0	43
2011	FI	28	47	12	1	0	12	0	86	1	457
2011	FI-01	34	36	14	2	1	12	0	80	3	105
2011	FI-02	29	47	13	0	0	10	1	85	0	149
2011	FI-03	19	55	12	1	1	13	0	85	2	130
2011	FI-04	36	49	4	0	0	10	0	95	0	67

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	25	23	13	14	4	48	28	316
2017	FI-01	26	21	16	16	21	2	47	37	58
2017	FI-02	20	28	26	9	11	6	51	22	117
2017	FI-03	19	20	28	16	12	5	41	29	93
2017	FI-04	15	37	20	12	15	2	53	28	41

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	15	28	32	14	9	2	44	24	317
2017	FI-01	25	41	29	3	0	2	67	4	59
2017	FI-02	15	25	35	16	7	3	40	24	117
2017	FI-03	12	21	33	20	13	1	33	34	93
2017	FI-04	7	29	29	12	22	0	37	34	41

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	16	33	24	18	8	2	50	26	316
2017	FI-01	24	43	19	9	2	3	70	11	58
2017	FI-02	21	24	28	19	7	2	45	26	117
2017	FI-03	11	36	23	18	12	1	47	30	93
2017	FI-04	7	34	20	29	10	0	41	39	41

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	17	28	26	17	9	1	2	46	27	316
2017	FI-01	26	31	33	5	3	2	0	58	9	58
2017	FI-02	16	28	23	21	6	2	3	47	29	117
2017	FI-03	12	25	26	21	15	0	1	37	37	93
2017	FI-04	20	27	22	17	15	0	0	46	32	41

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	31	13	7	5	2	8	72	14	315
2017	FI-01	52	31	7	0	0	2	9	92	0	58
2017	FI-02	33	27	16	9	3	3	10	69	13	117
2017	FI-03	31	34	11	8	9	1	6	71	18	93
2017	FI-04	23	30	18	13	15	0	3	54	28	40

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	36	26	10	9	1	56	19	317
2017	FI-01	34	36	17	7	5	2	71	12	59
2017	FI-02	18	36	28	8	9	1	54	17	117
2017	FI-03	14	39	26	13	6	2	54	20	93
2017	FI-04	12	32	27	15	15	0	44	29	41

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	35	28	12	3	1	2	55	16	315
2017	FI-01	27	37	24	5	3	0	3	67	9	59
2017	FI-02	18	37	28	12	1	1	3	58	13	116
2017	FI-03	20	27	28	16	8	1	0	48	24	92
2017	FI-04	7	41	32	15	2	0	2	50	18	41

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	16	28	29	17	8	2	46	25	317
2017	FI-01	30	29	25	7	3	5	63	11	59
2017	FI-02	15	34	25	18	6	2	50	24	117
2017	FI-03	13	24	32	17	14	0	37	31	93
2017	FI-04	7	24	32	32	5	0	32	37	41

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	17	33	24	17	7	1	51	25	317
2017	FI-01	22	36	24	10	7	2	59	17	59
2017	FI-02	16	34	25	20	3	2	51	23	117
2017	FI-03	17	30	21	19	13	0	47	31	93
2017	FI-04	10	37	32	17	5	0	46	22	41

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	34	22	12	6	2	60	18	314
2017	FI-01	29	42	17	7	2	3	74	9	59
2017	FI-02	23	32	26	12	4	3	57	17	117
2017	FI-03	24	31	21	11	12	1	55	24	91
2017	FI-04	28	30	23	18	3	0	58	20	40

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	51	27	14	5	2	2	79	7	316
2017	FI-01	61	22	7	5	3	2	84	9	59
2017	FI-02	41	30	16	8	2	3	74	10	116
2017	FI-03	53	26	15	4	1	1	80	5	93
2017	FI-04	61	22	15	0	2	0	83	2	41

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	60	17	7	5	3	2	5	83	10	317
2017	FI-01	71	17	0	5	2	2	3	93	7	59
2017	FI-02	60	14	6	6	3	5	7	83	10	117
2017	FI-03	53	21	11	4	5	0	5	78	10	93
2017	FI-04	59	12	12	7	5	0	5	74	13	41

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	52	26	11	3	3	1	5	82	5	316
2017	FI-01	59	25	8	2	2	0	3	88	4	59
2017	FI-02	50	26	12	3	3	1	7	81	6	117
2017	FI-03	48	29	12	2	2	1	5	82	5	92
2017	FI-04	54	22	12	5	5	0	2	78	10	41

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	48	22	11	8	6	1	3	73	15	317
2017	FI-01	58	22	8	5	3	0	3	82	9	59
2017	FI-02	43	24	13	9	6	3	3	70	16	117
2017	FI-03	48	15	14	11	9	0	4	65	20	93
2017	FI-04	54	27	7	5	5	0	2	83	10	41

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	50	16	6	3	2	22	86	7	316
2017	FI-01	61	10	0	2	2	25	95	5	59
2017	FI-02	49	11	5	2	2	31	88	5	116
2017	FI-03	48	21	6	5	2	16	84	9	93
2017	FI-04	37	32	17	7	2	5	72	10	41

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	65	15	5	3	1	0	11	90	4	314
2017	FI-01	63	22	2	3	2	0	8	93	6	59
2017	FI-02	63	18	3	3	0	1	12	93	3	117
2017	FI-03	68	9	8	4	0	0	11	86	5	90
2017	FI-04	68	12	7	0	2	0	10	89	3	41

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	74	13	3	3	0	7	94	3	317
2017	FI-01	73	17	2	3	0	5	95	4	59
2017	FI-02	69	18	4	3	1	5	93	3	117
2017	FI-03	76	8	3	2	0	11	94	2	93
2017	FI-04	85	5	2	2	0	5	95	3	41

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	45	33	14	4	2	3	80	6	317
2017	FI-01	41	39	10	7	0	3	82	7	59
2017	FI-02	44	31	17	3	3	3	76	6	117
2017	FI-03	45	32	11	6	1	4	81	8	93
2017	FI-04	51	27	17	0	2	2	80	3	41

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	11	29	41	14	4	40	18	317
2017	FI-01	17	41	41	2	0	58	2	59
2017	FI-02	15	32	34	16	3	47	19	117
2017	FI-03	5	24	47	19	4	29	23	93
2017	FI-04	5	20	46	17	12	24	29	41

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	6	20	45	19	10	1	29	26	316
2017	FI-01	0	7	46	25	20	2	47	7	59
2017	FI-02	6	25	39	21	9	1	29	31	117
2017	FI-03	6	21	52	15	5	0	21	28	93
2017	FI-04	10	27	44	10	10	0	20	37	41

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	28	49	13	6	1	4	0	80	7	316
2017	FI-01	41	36	14	0	2	7	2	83	2	59
2017	FI-02	28	46	14	9	0	3	0	77	9	117
2017	FI-03	16	58	14	6	1	4	0	78	8	93
2017	FI-04	35	55	5	5	0	0	0	90	5	40

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	16	48	18	10	7	2	65	17	317
2017	FI-01	27	44	17	3	3	5	75	7	59
2017	FI-02	13	46	23	9	9	0	59	18	117
2017	FI-03	10	53	15	15	6	1	63	22	93
2017	FI-04	20	46	15	7	7	5	69	15	41

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	18	82	317
2017	FI-01	10	90	59
2017	FI-02	22	78	117
2017	FI-03	21	79	93
2014	FI	12	88	392
2014	FI-01	9	91	81
2014	FI-02	14	86	153
2014	FI-03	15	85	111

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	73	27	56
2017	FI-02	77	23	26
2017	FI-03	70	30	20
2014	FI	87	13	46
2014	FI-02	100	0	20
2014	FI-03	71	29	17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	37	2	7	90	7	41
2017	FI-02	35	65	0	0	100	0	20
2017	FI-03	57	14	7	21	71	21	14
2014	FI	43	43	5	10	85	10	40
2014	FI-02	40	45	5	9	86	9	20
2014	FI-03	50	33	0	17	83	17	12

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	27	22	10	9	1	0	31	69	316
2017	FI-01	25	27	17	17	14	0	0	25	75	59
2017	FI-02	34	23	26	12	3	2	0	35	65	117
2017	FI-03	29	32	18	9	12	0	0	29	71	93
2017	FI-04	30	30	28	0	10	0	3	31	69	40

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	16	217
2017	FI-01	25	44
2017	FI-02	15	75
2017	FI-03	13	66
2017	FI-04	11	27

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	32	217
2017	FI-01	34	44
2017	FI-02	31	75
2017	FI-03	29	66
2017	FI-04	37	27

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	22	217
2017	FI-01	27	44
2017	FI-02	25	75
2017	FI-03	14	66
2017	FI-04	19	27

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	FI	42	217
2017	FI-01	30	44
2017	FI-02	45	75
2017	FI-03	50	66
2017	FI-04	30	27

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	FI	10	217
2017	FI-01	7	44
2017	FI-02	12	75
2017	FI-03	9	66
2017	FI-04	7	27

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	FI	51	217
2017	FI-01	48	44
2017	FI-02	52	75
2017	FI-03	50	66
2017	FI-04	52	27

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	FI	10	47	20	11	2	11	215
2017	FI-01	11	41	18	14	5	11	44
2017	FI-02	8	49	23	10	0	10	73
2017	FI-03	8	47	18	12	3	12	66
2017	FI-04	19	52	15	4	4	7	27

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	11	22	18	18	23	1	8	36	45	216
2017	FI-01	18	25	20	11	20	0	5	45	33	44
2017	FI-02	7	23	11	23	26	1	9	33	55	74
2017	FI-03	9	17	24	16	23	3	8	29	44	66
2017	FI-04	7	26	19	11	22	0	15	39	39	27

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	3	7	11	21	46	2	11	11	77	217
2017	FI-01	7	5	7	23	52	0	7	12	80	44
2017	FI-02	1	8	9	23	47	3	9	11	79	75
2017	FI-03	0	5	17	18	44	3	14	5	75	66
2017	FI-04	4	11	7	26	37	0	15	17	74	27

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me