2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 37 40 5 15 3 0 0 78 18 259
2017 EX-01 32 48 6 12 3 0 0 79 15 120
2017 EX-02 36 37 5 19 4 0 0 73 22 81
2017 EX-03 54 27 2 15 2 0 0 80 17 41
2014 EX 45 44 4 4 2 0 0 90 6 286
2014 EX-01 43 47 4 3 2 1 0 91 5 129
2014 EX-02 42 44 4 7 3 0 0 87 10 104
2014 EX-03 57 36 5 2 0 0 0 93 2 44
2011 EX 55 37 3 4 2 0 0 92 6 295
2011 EX-01 51 40 3 5 1 0 0 91 6 139
2011 EX-02 52 40 4 3 1 0 0 92 4 95
2011 EX-03 64 30 0 2 4 0 0 94 6 47
2011 EX-04 80 10 0 0 10 0 0 90 10 10
2008 EX 49 41 3 5 2 0 0 90 7 239
2008 EX-01 53 39 2 4 2 0 0 92 7 121
2008 EX-02 37 54 5 5 0 0 0 90 5 63
2008 EX-03 62 26 3 5 5 0 0 87 10 39

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 75 18 4 3 0 0 0 93 3 257
2017 EX-01 72 22 4 3 0 0 0 93 3 120
2017 EX-02 76 16 4 3 0 0 1 94 3 80
2017 EX-03 80 15 3 3 0 0 0 95 3 40
2014 EX 77 19 2 2 0 0 0 96 2 286
2014 EX-01 78 16 3 2 1 1 0 95 2 129
2014 EX-02 73 22 2 3 0 0 0 95 3 104
2014 EX-03 79 21 0 0 0 0 0 100 0 44
2011 EX 74 21 2 1 2 1 0 95 3 295
2011 EX-01 73 20 2 1 2 0 1 94 4 139
2011 EX-02 74 20 2 1 1 2 0 96 2 95
2011 EX-03 77 21 0 2 0 0 0 98 2 47
2011 EX-04 70 20 0 0 10 0 0 90 10 10
2008 EX 75 21 2 3 0 0 0 96 3 239
2008 EX-01 73 22 1 4 0 0 0 95 4 121
2008 EX-02 78 22 0 0 0 0 0 100 0 63
2008 EX-03 77 21 3 0 0 0 0 97 0 39

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 71 16 6 7 2 0 0 86 8 259
2017 EX-01 66 18 7 6 3 0 0 84 9 120
2017 EX-02 78 15 4 4 0 0 0 93 4 81
2017 EX-03 71 12 7 10 0 0 0 83 10 41
2014 EX 68 20 5 7 0 0 0 88 8 286
2014 EX-01 67 23 1 8 0 1 0 91 9 129
2014 EX-02 66 17 9 7 1 0 0 84 8 104
2014 EX-03 71 18 7 5 0 0 0 89 5 44
2011 EX 63 18 6 10 2 0 0 82 12 295
2011 EX-01 64 15 8 11 1 0 1 80 12 139
2011 EX-02 59 21 5 14 1 0 0 80 15 95
2011 EX-03 70 21 2 4 2 0 0 91 6 47
2011 EX-04 60 10 20 0 10 0 0 70 10 10
2008 EX 60 22 6 10 3 0 0 82 13 239
2008 EX-01 59 21 6 11 4 0 0 79 15 121
2008 EX-02 56 27 3 13 2 0 0 83 14 63
2008 EX-03 64 23 8 5 0 0 0 87 5 39

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 53 30 6 7 3 0 0 83 11 259
2017 EX-01 53 33 7 5 2 0 0 86 8 120
2017 EX-02 51 26 5 12 6 0 0 77 18 81
2017 EX-03 58 29 7 2 2 0 0 88 5 41
2014 EX 66 26 3 4 1 0 0 92 5 286
2014 EX-01 63 27 5 5 0 1 0 91 5 129
2014 EX-02 64 26 2 6 2 0 0 90 8 104
2014 EX-03 73 27 0 0 0 0 0 100 0 44
2011 EX 67 23 5 4 1 0 0 90 5 294
2011 EX-01 60 27 5 5 2 0 0 88 7 139
2011 EX-02 72 20 4 2 1 0 1 93 3 95
2011 EX-03 70 22 7 2 0 0 0 91 2 46
2011 EX-04 90 10 0 0 0 0 0 100 0 10

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 52 36 7 3 2 0 0 88 5 259
2017 EX-01 51 37 7 3 1 0 1 89 4 120
2017 EX-02 47 37 9 5 2 0 0 84 7 81
2017 EX-03 63 34 0 0 2 0 0 98 2 41
2014 EX 44 36 9 8 2 0 1 81 10 286
2014 EX-01 44 37 7 9 1 1 2 83 10 129
2014 EX-02 38 38 11 9 4 0 0 76 12 104
2014 EX-03 50 37 9 2 2 0 0 86 5 44
2011 EX 51 34 11 3 0 0 1 86 4 294
2011 EX-01 50 35 11 4 0 0 1 86 4 139
2011 EX-02 46 38 13 3 0 0 0 84 3 94
2011 EX-03 49 34 6 4 2 0 4 87 7 47
2011 EX-04 100 0 0 0 0 0 0 100 0 10
2008 EX 41 37 13 6 1 0 2 79 7 239
2008 EX-01 42 41 12 4 1 0 1 83 5 120
2008 EX-02 38 41 9 6 2 0 5 82 8 64
2008 EX-03 41 26 18 10 3 0 3 68 13 39

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 62 28 3 5 2 0 0 90 7 259
2017 EX-01 59 31 3 5 2 0 0 90 7 120
2017 EX-02 58 30 5 5 2 0 0 88 7 81
2017 EX-03 76 17 0 2 5 0 0 93 7 41
2014 EX 60 33 3 2 1 0 0 93 3 286
2014 EX-01 53 36 5 4 2 0 0 88 6 129
2014 EX-02 64 34 2 0 1 0 0 97 1 104
2014 EX-03 70 28 2 0 0 0 0 98 0 44
2011 EX 68 25 4 3 1 0 0 93 3 295
2011 EX-01 65 24 5 5 1 1 0 89 6 139
2011 EX-02 66 29 3 1 0 0 0 96 1 95
2011 EX-03 77 21 2 0 0 0 0 98 0 47
2011 EX-04 80 10 0 0 10 0 0 90 10 10
2008 EX 64 30 4 2 1 0 0 93 3 239
2008 EX-01 64 31 2 2 1 0 0 94 3 121
2008 EX-02 52 37 8 0 3 0 0 89 3 63
2008 EX-03 85 15 0 0 0 0 0 100 0 39

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 69 25 2 3 2 0 0 94 4 259
2017 EX-01 68 26 2 3 1 0 0 93 4 120
2017 EX-02 65 27 1 4 2 0 0 93 6 81
2017 EX-03 78 20 0 0 2 0 0 98 2 41
2014 EX 68 26 3 1 1 0 0 95 2 285
2014 EX-01 57 36 4 2 2 0 0 93 3 129
2014 EX-02 79 18 3 0 0 0 0 97 0 103
2014 EX-03 77 19 5 0 0 0 0 95 0 44
2011 EX 72 26 1 1 0 0 0 98 1 295
2011 EX-01 66 30 1 1 1 0 0 96 2 139
2011 EX-02 72 27 1 0 0 0 0 99 0 95
2011 EX-03 85 15 0 0 0 0 0 100 0 47
2011 EX-04 90 10 0 0 0 0 0 100 0 10
2008 EX 72 26 1 1 0 0 0 98 1 240
2008 EX-01 69 30 1 1 0 0 0 98 1 121
2008 EX-02 69 27 2 2 2 0 0 95 3 64
2008 EX-03 92 8 0 0 0 0 0 100 0 39

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 67 26 4 1 2 0 0 93 3 258
2017 EX-01 66 25 6 0 2 0 1 92 2 120
2017 EX-02 64 27 4 4 1 0 0 91 5 81
2017 EX-03 76 22 2 0 0 0 0 98 0 41
2014 EX 70 23 4 2 1 0 0 93 2 286
2014 EX-01 65 27 5 2 2 0 0 92 4 129
2014 EX-02 69 24 5 2 0 0 0 93 2 104
2014 EX-03 80 18 2 0 0 0 0 98 0 44

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 40 35 11 7 8 0 0 74 15 258
2017 EX-01 45 33 10 7 6 0 0 77 13 119
2017 EX-02 36 41 7 7 9 0 0 77 16 81
2017 EX-03 34 37 20 5 5 0 0 71 10 41
2014 EX 33 36 14 10 6 0 0 70 16 285
2014 EX-01 34 33 13 12 8 0 0 67 19 128
2014 EX-02 32 37 15 11 6 0 0 68 16 104
2014 EX-03 32 46 11 9 2 0 0 77 11 44
2011 EX 31 36 15 9 8 0 1 68 17 294
2011 EX-01 30 38 13 9 9 0 1 69 18 138
2011 EX-02 35 37 17 6 5 0 0 72 12 95
2011 EX-03 28 28 15 15 11 0 4 58 27 47
2011 EX-04 20 50 10 20 0 0 0 70 20 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 7 3 7 5 11 0 67 31 49 259
2017 EX-01 6 4 12 2 12 0 65 29 38 120
2017 EX-02 4 1 2 10 12 0 70 16 75 81
2017 EX-03 17 5 0 7 5 0 66 64 36 41
2014 EX 4 3 7 7 12 1 66 21 58 286
2014 EX-01 3 2 6 6 12 2 70 16 62 129
2014 EX-02 5 5 8 6 14 0 63 26 52 104
2014 EX-03 5 5 7 16 7 3 59 24 59 44
2011 EX 5 4 8 6 15 0 62 24 55 293
2011 EX-01 4 6 9 8 12 0 61 26 52 139
2011 EX-02 9 2 5 6 13 0 65 30 55 94
2011 EX-03 2 0 4 2 28 0 63 6 82 46
2011 EX-04 0 0 20 0 0 0 80 0 0 10
2008 EX 7 6 7 9 17 0 54 28 57 239
2008 EX-01 7 6 7 10 15 0 55 28 56 121
2008 EX-02 2 5 8 10 17 0 59 15 65 63
2008 EX-03 8 8 8 5 26 0 46 29 57 39

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 57 33 4 4 2 0 0 90 6 259
2017 EX-01 51 37 7 4 2 0 0 87 6 120
2017 EX-02 57 33 1 6 2 0 0 90 9 81
2017 EX-03 76 22 0 0 2 0 0 98 2 41
2014 EX 50 38 7 4 1 0 0 88 5 286
2014 EX-01 43 45 8 3 2 0 0 88 5 129
2014 EX-02 54 33 6 7 1 0 0 86 8 104
2014 EX-03 59 34 5 0 3 0 0 93 3 44
2011 EX 60 33 5 2 1 0 0 92 2 294
2011 EX-01 57 33 7 2 1 1 0 91 3 138
2011 EX-02 58 37 3 2 0 0 0 95 2 95
2011 EX-03 70 21 6 0 2 0 0 91 2 47
2011 EX-04 70 30 0 0 0 0 0 100 0 10
2008 EX 57 33 5 3 1 0 0 91 4 239
2008 EX-01 52 37 6 2 2 0 0 89 5 121
2008 EX-02 52 37 6 5 0 0 0 89 5 63
2008 EX-03 74 23 3 0 0 0 0 97 0 39

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 39 33 11 9 8 0 0 72 17 259
2017 EX-01 31 40 13 11 5 0 0 71 16 120
2017 EX-02 45 28 9 7 11 0 0 73 18 81
2017 EX-03 51 27 12 5 5 0 0 78 10 41
2014 EX 37 34 13 12 4 0 0 71 16 286
2014 EX-01 33 39 12 12 4 0 0 72 16 129
2014 EX-02 37 29 17 13 4 0 1 66 17 104
2014 EX-03 41 34 11 9 5 0 0 75 14 44
2011 EX 35 42 9 9 4 0 1 78 13 294
2011 EX-01 36 39 8 10 7 0 0 75 17 138
2011 EX-02 27 49 12 8 3 0 0 77 12 95
2011 EX-03 40 38 6 9 2 0 4 82 11 47
2011 EX-04 50 50 0 0 0 0 0 100 0 10

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 41 39 7 8 5 0 0 79 13 259
2017 EX-01 36 42 10 9 3 0 0 77 13 120
2017 EX-02 42 37 4 11 6 0 0 79 17 81
2017 EX-03 54 34 7 0 5 0 0 88 5 41

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 63 29 5 2 1 0 0 91 3 257
2017 EX-01 58 34 7 1 1 0 0 92 2 120
2017 EX-02 60 31 2 5 1 0 0 91 6 80
2017 EX-03 80 13 8 0 0 0 0 92 0 40
2014 EX 70 24 4 1 0 0 0 94 1 286
2014 EX-01 67 26 5 1 1 0 0 93 2 129
2014 EX-02 67 28 4 1 0 0 0 95 1 104
2014 EX-03 81 14 2 3 0 0 0 95 3 44
2011 EX 72 25 2 1 0 0 0 97 1 295
2011 EX-01 70 25 4 1 0 0 0 95 1 139
2011 EX-02 66 34 0 0 0 0 0 100 0 95
2011 EX-03 79 15 4 2 0 0 0 94 2 47
2011 EX-04 100 0 0 0 0 0 0 100 0 10
2008 EX 66 30 1 2 1 0 0 96 3 239
2008 EX-01 64 30 2 2 2 0 0 93 4 121
2008 EX-02 60 40 0 0 0 0 0 100 0 63
2008 EX-03 82 18 0 0 0 0 0 100 0 39

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 49 32 7 6 6 0 0 81 12 259
2017 EX-01 44 37 9 4 5 0 0 82 9 120
2017 EX-02 51 27 5 9 9 0 0 78 17 81
2017 EX-03 63 27 2 5 2 0 0 90 7 41

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 70 25 2 2 2 0 0 95 3 258
2017 EX-01 64 30 3 2 1 0 0 94 3 120
2017 EX-02 69 26 0 2 2 0 0 95 5 81
2017 EX-03 83 12 2 0 2 0 0 95 2 41
2014 EX 75 21 3 0 0 0 0 96 1 286
2014 EX-01 69 27 2 1 1 0 0 96 2 129
2014 EX-02 78 17 5 0 0 0 0 95 0 104
2014 EX-03 86 14 0 0 0 0 0 100 0 44
2011 EX 81 17 2 0 0 0 0 98 0 293
2011 EX-01 76 21 3 0 0 0 0 97 0 137
2011 EX-02 85 15 0 0 0 0 0 100 0 95
2011 EX-03 85 13 2 0 0 0 0 98 0 47
2011 EX-04 80 20 0 0 0 0 0 100 0 10

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 58 30 5 5 2 0 0 89 7 257
2017 EX-01 54 33 8 4 1 0 0 86 5 119
2017 EX-02 56 31 2 6 4 0 0 88 10 81
2017 EX-03 73 22 0 2 2 0 0 95 5 41
2014 EX 55 35 5 3 1 0 0 90 5 286
2014 EX-01 54 35 5 4 2 0 0 89 6 129
2014 EX-02 51 38 8 2 1 0 0 89 3 104
2014 EX-03 61 32 2 5 0 0 0 93 5 44
2011 EX 62 29 3 5 1 0 0 92 6 295
2011 EX-01 59 32 3 6 1 0 0 91 6 139
2011 EX-02 57 33 4 5 1 0 0 89 6 95
2011 EX-03 74 21 0 2 2 0 0 96 4 47
2011 EX-04 90 10 0 0 0 0 0 100 0 10

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 62 27 6 4 1 0 0 89 5 258
2017 EX-01 56 31 8 5 0 0 0 87 5 120
2017 EX-02 66 22 5 5 2 0 0 88 7 81
2017 EX-03 78 20 2 0 0 0 0 98 0 41
2014 EX 55 32 5 6 2 0 0 87 8 286
2014 EX-01 54 34 5 5 2 0 0 88 7 129
2014 EX-02 53 32 4 9 3 0 0 85 12 104
2014 EX-03 57 34 2 7 0 0 0 90 7 44

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 55 30 6 7 2 0 0 85 9 258
2017 EX-01 47 36 7 8 2 0 0 83 10 120
2017 EX-02 59 25 7 4 5 0 0 84 9 81
2017 EX-03 66 27 2 5 0 0 0 93 5 41
2014 EX 48 35 7 8 2 0 0 83 10 286
2014 EX-01 46 33 8 10 3 0 0 78 13 129
2014 EX-02 45 39 7 8 1 0 0 85 9 104
2014 EX-03 59 32 5 2 3 0 0 90 5 44
2011 EX 54 34 4 6 1 0 0 88 7 295
2011 EX-01 51 35 4 7 2 0 1 87 9 139
2011 EX-02 47 39 5 8 0 0 0 86 8 95
2011 EX-03 66 26 6 2 0 0 0 91 2 47
2011 EX-04 90 10 0 0 0 0 0 100 0 10

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 61 24 7 5 2 0 0 85 7 257
2017 EX-01 55 28 9 7 1 0 0 83 7 120
2017 EX-02 67 18 7 4 4 0 0 85 7 81
2017 EX-03 71 22 0 5 2 0 0 93 7 41
2014 EX 59 31 5 5 1 0 0 90 6 285
2014 EX-01 50 38 5 5 2 0 0 88 6 129
2014 EX-02 63 27 4 7 0 0 0 89 7 104
2014 EX-03 72 23 5 0 0 0 0 95 0 44
2011 EX 58 34 5 2 0 0 0 92 2 294
2011 EX-01 55 35 7 2 0 1 0 91 2 138
2011 EX-02 56 38 4 2 0 0 0 94 2 95
2011 EX-03 68 26 4 0 2 0 0 94 2 47
2011 EX-04 70 30 0 0 0 0 0 100 0 10
2008 EX 60 32 5 3 0 0 0 92 3 239
2008 EX-01 59 33 4 3 1 0 0 92 4 121
2008 EX-02 51 38 8 3 0 0 0 89 3 63
2008 EX-03 74 23 3 0 0 0 0 97 0 39

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 13 24 25 18 18 0 2 38 36 259
2017 EX-01 14 27 29 16 12 0 2 42 28 120
2017 EX-02 10 26 22 20 20 0 2 37 40 81
2017 EX-03 12 20 22 17 29 0 0 32 46 41
2014 EX 10 27 27 22 12 0 1 38 35 286
2014 EX-01 12 31 28 21 8 0 0 43 29 129
2014 EX-02 10 25 24 22 16 0 3 36 40 104
2014 EX-03 5 25 32 27 11 0 0 30 38 44
2011 EX 7 20 23 25 23 0 2 28 49 294
2011 EX-01 7 23 29 21 18 0 1 31 40 138
2011 EX-02 6 19 18 37 19 0 1 26 56 95
2011 EX-03 11 11 13 19 43 0 4 22 64 47
2011 EX-04 0 30 40 0 30 0 0 30 30 10
2008 EX 12 19 22 22 24 0 1 32 46 238
2008 EX-01 13 23 23 20 20 0 1 37 40 121
2008 EX-02 11 13 19 29 27 0 0 24 56 62
2008 EX-03 10 18 15 21 33 0 3 29 55 39

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 12 26 41 15 4 0 2 20 38 258
2017 EX-01 11 22 42 17 6 1 2 23 34 120
2017 EX-02 14 35 35 14 1 0 1 15 49 80
2017 EX-03 8 29 51 7 5 0 0 12 37 41
2014 EX 7 29 42 16 6 0 1 22 36 286
2014 EX-01 9 31 36 16 8 0 0 24 40 129
2014 EX-02 8 27 47 16 1 0 1 17 35 104
2014 EX-03 2 30 45 16 7 0 0 23 32 44
2011 EX 10 27 42 14 7 0 1 20 38 292
2011 EX-01 10 32 40 12 5 0 0 17 42 139
2011 EX-02 9 29 48 8 5 0 1 13 38 93
2011 EX-03 15 13 41 24 7 0 0 30 28 46
2011 EX-04 0 20 10 40 30 0 0 70 20 10
2008 EX 14 36 34 11 5 0 0 16 50 239
2008 EX-01 17 32 34 12 5 0 1 17 49 121
2008 EX-02 16 48 29 6 2 0 0 8 63 63
2008 EX-03 8 33 36 15 8 0 0 23 41 39

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 8 19 36 25 10 0 2 36 27 257
2017 EX-01 7 23 33 27 8 1 2 35 31 119
2017 EX-02 10 17 44 16 11 0 1 28 28 80
2017 EX-03 5 12 34 34 15 0 0 49 17 41
2014 EX 4 17 32 33 13 1 1 46 21 286
2014 EX-01 2 19 32 33 12 0 1 45 22 129
2014 EX-02 6 16 36 29 10 2 2 40 23 104
2014 EX-03 3 11 29 41 16 0 0 57 14 44
2011 EX 4 18 38 22 16 0 1 39 23 294
2011 EX-01 5 24 36 18 15 1 1 34 29 138
2011 EX-02 4 15 49 18 13 0 1 31 19 95
2011 EX-03 4 11 26 38 19 0 2 59 15 47
2011 EX-04 0 10 10 40 40 0 0 80 10 10
2008 EX 10 26 31 24 9 0 0 33 36 239
2008 EX-01 8 26 30 26 10 0 0 36 35 121
2008 EX-02 14 30 35 16 5 0 0 21 44 63
2008 EX-03 10 21 36 21 10 0 3 32 32 39

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 13 25 40 12 8 0 1 20 39 259
2017 EX-01 12 31 39 13 5 0 1 18 43 120
2017 EX-02 18 25 39 10 7 0 1 17 44 81
2017 EX-03 5 9 54 15 15 2 0 30 15 41
2014 EX 20 29 32 12 6 0 1 18 50 285
2014 EX-01 19 30 36 10 4 0 1 14 50 129
2014 EX-02 26 27 29 12 5 0 1 17 54 103
2014 EX-03 14 27 32 20 7 0 0 27 41 44
2011 EX 23 28 32 11 4 0 1 16 52 295
2011 EX-01 22 31 29 12 4 0 1 17 53 139
2011 EX-02 29 25 39 5 1 0 0 6 55 95
2011 EX-03 17 34 30 13 6 0 0 19 51 47
2011 EX-04 20 0 10 50 20 0 0 70 20 10
2008 EX 27 28 27 12 5 0 0 18 55 238
2008 EX-01 23 28 30 13 7 0 0 19 51 120
2008 EX-02 37 33 22 6 2 0 0 8 70 63
2008 EX-03 31 26 26 15 3 0 0 18 56 39

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 15 29 37 13 6 0 0 18 44 256
2017 EX-01 13 32 39 13 4 0 0 17 44 119
2017 EX-02 22 26 35 11 5 0 0 16 49 80
2017 EX-03 8 35 32 17 8 0 0 25 43 40
2014 EX 14 29 43 9 4 0 0 14 43 285
2014 EX-01 14 32 38 10 6 0 0 16 46 129
2014 EX-02 15 32 44 8 2 0 0 10 46 103
2014 EX-03 14 16 57 11 2 0 0 14 30 44
2011 EX 17 34 34 11 3 0 0 14 51 293
2011 EX-01 18 33 36 9 4 0 0 14 51 138
2011 EX-02 18 38 31 12 1 0 0 13 56 94
2011 EX-03 15 28 45 13 0 0 0 13 43 47
2011 EX-04 0 50 10 30 10 0 0 40 50 10
2008 EX 27 31 28 10 4 0 0 14 58 239
2008 EX-01 26 31 29 10 4 0 0 14 57 121
2008 EX-02 33 27 29 10 2 0 0 11 60 63
2008 EX-03 23 41 28 5 3 0 0 8 64 39

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 16 30 29 16 9 0 0 25 45 257
2017 EX-01 15 35 28 13 8 0 0 21 51 119
2017 EX-02 22 25 27 16 10 0 0 26 47 80
2017 EX-03 7 27 34 22 7 2 0 30 35 41
2014 EX 18 33 34 9 5 0 1 14 51 286
2014 EX-01 16 35 36 8 4 0 2 12 52 129
2014 EX-02 22 36 28 11 2 0 1 14 58 104
2014 EX-03 14 25 41 11 9 0 0 20 39 44
2011 EX 23 31 31 11 4 0 1 15 54 294
2011 EX-01 24 28 27 14 5 0 1 20 53 139
2011 EX-02 24 35 33 5 2 0 0 7 60 94
2011 EX-03 19 32 38 9 2 0 0 11 51 47
2011 EX-04 10 40 20 20 10 0 0 30 50 10
2008 EX 29 32 27 9 3 0 0 12 61 238
2008 EX-01 30 31 23 12 4 1 0 16 61 121
2008 EX-02 29 35 27 6 2 0 0 8 65 62
2008 EX-03 26 31 36 8 0 0 0 8 56 39

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 6 24 31 28 10 1 1 38 30 258
2017 EX-01 7 27 35 24 7 0 1 31 33 120
2017 EX-02 10 23 30 29 7 0 1 37 33 80
2017 EX-03 0 20 24 36 17 2 0 55 20 41
2014 EX 6 19 37 29 8 1 1 37 26 286
2014 EX-01 8 15 39 29 7 1 1 36 24 129
2014 EX-02 5 27 34 24 7 1 2 32 33 104
2014 EX-03 3 14 36 38 9 0 0 47 16 44
2011 EX 4 22 39 25 8 0 1 34 26 295
2011 EX-01 4 25 39 24 6 0 1 31 30 139
2011 EX-02 5 22 38 24 11 0 0 35 27 95
2011 EX-03 2 17 45 28 9 0 0 36 19 47
2011 EX-04 10 0 30 50 10 0 0 60 10 10
2008 EX 18 32 30 15 5 0 0 19 50 238
2008 EX-01 19 29 34 12 6 0 0 18 48 121
2008 EX-02 21 40 24 11 3 0 0 15 61 62
2008 EX-03 15 23 33 23 5 0 0 28 38 39

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 16 26 40 12 4 0 1 17 42 259
2017 EX-01 12 26 44 15 1 1 1 16 39 120
2017 EX-02 22 25 38 7 6 0 1 14 48 81
2017 EX-03 5 31 39 17 8 0 0 25 36 41
2014 EX 20 27 39 11 3 0 1 14 47 285
2014 EX-01 21 27 35 15 2 0 0 17 48 128
2014 EX-02 20 29 40 8 1 0 2 9 50 104
2014 EX-03 16 25 43 9 7 0 0 16 41 44
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 77 17 2 3 0 0 0 94 3 259
2017 EX-01 72 19 4 4 0 0 1 92 4 120
2017 EX-02 80 15 1 4 0 0 0 95 4 81
2017 EX-03 85 12 0 2 0 0 0 98 2 41
2014 EX 76 19 3 2 0 0 0 95 2 286
2014 EX-01 74 20 2 3 0 0 0 95 3 129
2014 EX-02 74 20 4 1 1 0 0 94 2 104
2014 EX-03 82 18 0 0 0 0 0 100 0 44
2011 EX 74 18 3 3 1 0 1 93 4 295
2011 EX-01 73 20 1 3 1 0 1 94 4 139
2011 EX-02 71 18 5 5 1 0 0 88 6 95
2011 EX-03 81 15 2 2 0 0 0 96 2 47
2011 EX-04 100 0 0 0 0 0 0 100 0 10
2008 EX 71 18 4 3 3 0 1 91 5 240
2008 EX-01 74 13 6 2 3 0 2 88 6 121
2008 EX-02 64 30 0 3 3 0 0 94 6 64
2008 EX-03 74 18 3 3 3 0 0 92 5 39

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 42 41 5 6 4 0 3 85 10 259
2017 EX-01 35 45 6 7 3 0 3 83 11 120
2017 EX-02 47 37 4 6 5 0 1 85 11 81
2017 EX-03 52 34 5 5 2 0 2 87 8 41
2014 EX 51 32 9 5 1 1 1 84 6 286
2014 EX-01 48 32 9 7 2 1 1 81 9 129
2014 EX-02 50 32 13 4 0 0 1 83 4 104
2014 EX-03 57 32 0 2 3 2 5 95 5 44

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 65 27 2 4 3 0 0 91 7 259
2017 EX-01 58 33 3 3 3 0 0 91 6 120
2017 EX-02 68 22 1 5 4 0 0 90 9 81
2017 EX-03 76 17 0 5 2 0 0 93 7 41
2014 EX 62 28 6 4 0 0 0 90 4 286
2014 EX-01 60 26 7 6 1 0 0 86 7 129
2014 EX-02 61 33 5 2 0 0 0 93 2 104
2014 EX-03 68 28 5 0 0 0 0 95 0 44

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 53 32 8 5 2 0 0 85 7 259
2017 EX-01 48 38 9 4 1 0 0 86 5 120
2017 EX-02 52 24 9 10 4 1 0 78 14 81
2017 EX-03 61 29 5 2 2 0 0 90 5 41
2014 EX 44 43 6 5 1 0 0 87 6 286
2014 EX-01 44 43 6 5 1 0 0 87 6 129
2014 EX-02 40 45 8 6 2 0 0 85 8 104
2014 EX-03 50 43 5 3 0 0 0 93 3 44
2011 EX 50 41 6 1 1 0 0 91 2 294
2011 EX-01 46 42 9 1 2 0 0 88 4 138
2011 EX-02 42 49 7 1 0 0 0 92 1 95
2011 EX-03 70 30 0 0 0 0 0 100 0 47
2011 EX-04 90 10 0 0 0 0 0 100 0 10
2008 EX 50 36 7 6 1 0 0 86 7 240
2008 EX-01 52 38 5 4 1 0 0 90 5 121
2008 EX-02 39 44 8 8 2 0 0 83 9 64
2008 EX-03 67 21 5 8 0 0 0 87 8 39

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 56 29 4 5 4 2 0 87 9 258
2017 EX-01 51 32 6 5 3 2 1 86 8 120
2017 EX-02 60 26 4 4 6 1 0 86 10 81
2017 EX-03 60 30 0 5 3 3 0 92 8 40
2014 EX 63 28 5 3 1 0 0 91 4 286
2014 EX-01 57 32 7 4 0 0 0 89 4 129
2014 EX-02 64 29 4 2 2 0 0 92 4 104
2014 EX-03 70 23 5 3 0 0 0 93 3 44
2011 EX 67 26 3 2 1 0 0 94 3 294
2011 EX-01 58 29 6 4 1 1 0 88 5 139
2011 EX-02 69 27 1 1 1 0 0 97 2 95
2011 EX-03 85 15 0 0 0 0 0 100 0 46
2011 EX-04 90 10 0 0 0 0 0 100 0 10
2008 EX 64 25 6 3 2 1 0 90 4 240
2008 EX-01 64 26 4 3 2 0 0 91 5 121
2008 EX-02 58 30 6 3 3 0 0 88 6 64
2008 EX-03 77 13 10 0 0 0 0 90 0 39

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 28 39 15 12 2 2 0 69 15 259
2017 EX-01 27 39 18 12 1 2 1 68 13 120
2017 EX-02 28 41 10 15 5 1 0 70 20 81
2017 EX-03 37 31 15 12 2 2 0 70 15 41
2014 EX 25 42 16 11 4 1 1 69 15 286
2014 EX-01 26 40 18 11 2 2 2 68 14 129
2014 EX-02 21 39 17 15 6 1 0 61 21 104
2014 EX-03 29 52 11 2 5 0 0 81 7 44

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 52 38 3 5 2 0 0 90 7 259
2017 EX-01 48 44 2 5 1 0 0 92 6 120
2017 EX-02 50 37 6 4 4 0 0 87 7 81
2017 EX-03 68 22 5 5 0 0 0 90 5 41
2014 EX 58 34 4 4 1 0 0 91 5 286
2014 EX-01 56 34 5 5 0 0 0 90 5 129
2014 EX-02 54 35 5 3 3 0 0 89 6 104
2014 EX-03 68 29 2 0 0 0 0 98 0 44
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 43 34 8 9 5 0 0 78 14 258
2017 EX-01 38 37 11 9 4 0 1 76 13 120
2017 EX-02 47 31 6 10 6 0 0 78 16 81
2017 EX-03 51 34 5 5 2 2 0 87 8 41
2014 EX 48 36 6 8 2 0 0 84 10 286
2014 EX-01 44 37 8 8 2 0 1 81 10 129
2014 EX-02 48 38 4 8 2 0 0 87 10 104
2014 EX-03 52 32 5 9 3 0 0 84 12 44
2011 EX 49 36 6 5 3 0 0 85 8 294
2011 EX-01 42 42 5 6 5 0 0 84 11 139
2011 EX-02 52 34 7 5 1 0 0 86 6 94
2011 EX-03 60 26 9 4 2 0 0 85 6 47
2011 EX-04 60 30 10 0 0 0 0 90 0 10
2008 EX 42 40 8 7 4 0 0 82 11 240
2008 EX-01 45 34 7 11 3 0 0 79 14 121
2008 EX-02 33 52 9 2 5 0 0 84 6 64
2008 EX-03 41 44 8 3 5 0 0 85 8 39

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 55 28 5 6 4 2 0 84 10 259
2017 EX-01 47 35 7 7 2 2 0 84 9 120
2017 EX-02 62 22 4 1 9 2 0 86 10 81
2017 EX-03 68 20 5 5 2 0 0 88 7 41
2014 EX 56 27 9 6 2 1 0 84 7 286
2014 EX-01 51 27 12 8 2 0 0 78 10 129
2014 EX-02 58 30 6 5 1 1 0 88 6 104
2014 EX-03 63 23 9 0 3 2 0 88 3 44
2011 EX 60 25 9 3 3 1 0 85 6 293
2011 EX-01 57 24 12 2 4 1 0 82 6 139
2011 EX-02 66 26 4 3 1 0 0 91 4 93
2011 EX-03 55 30 6 2 6 0 0 85 9 47
2011 EX-04 80 0 10 10 0 0 0 80 10 10
2008 EX 53 29 9 5 3 0 0 82 9 240
2008 EX-01 54 27 12 5 2 0 0 81 7 121
2008 EX-02 56 27 6 3 6 2 0 84 10 64
2008 EX-03 38 38 10 8 3 0 3 79 11 39

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 54 29 7 7 4 0 0 83 11 258
2017 EX-01 48 34 9 7 3 0 0 82 9 120
2017 EX-02 60 25 4 6 6 0 0 84 12 81
2017 EX-03 61 24 5 7 2 0 0 85 10 41
2014 EX 49 34 10 6 1 0 0 83 7 286
2014 EX-01 43 38 12 6 1 0 0 81 7 129
2014 EX-02 51 34 7 8 1 0 0 85 9 104
2014 EX-03 59 25 11 2 3 0 0 84 5 44
2011 EX 61 28 5 3 3 0 0 88 6 294
2011 EX-01 55 30 6 4 5 0 0 85 9 139
2011 EX-02 65 29 3 3 0 0 0 94 3 94
2011 EX-03 68 23 6 2 0 0 0 91 2 47
2011 EX-04 80 0 10 10 0 0 0 80 10 10
2008 EX 53 33 6 5 3 0 0 86 8 239
2008 EX-01 55 32 5 4 3 0 0 88 7 121
2008 EX-02 51 37 3 6 3 0 0 87 10 63
2008 EX-03 44 33 18 3 3 0 0 77 5 39

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 82 10 3 3 2 0 0 92 5 258
2017 EX-01 79 10 4 4 2 0 0 89 7 120
2017 EX-02 84 11 1 4 0 0 0 95 4 80
2017 EX-03 83 10 5 0 2 0 0 93 2 41
2014 EX 85 9 2 3 0 0 0 94 3 286
2014 EX-01 84 10 4 2 0 0 0 94 2 129
2014 EX-02 84 11 1 5 0 0 0 94 5 104
2014 EX-03 89 7 2 2 0 0 0 95 2 44
2011 EX 82 11 3 3 1 0 0 94 4 294
2011 EX-01 78 14 2 3 2 0 1 93 5 139
2011 EX-02 86 9 2 3 0 0 0 95 3 94
2011 EX-03 83 9 6 2 0 0 0 91 2 47
2011 EX-04 100 0 0 0 0 0 0 100 0 10
2008 EX 83 8 2 5 1 0 1 91 7 240
2008 EX-01 85 6 2 5 1 0 1 92 6 121
2008 EX-02 73 13 2 9 3 0 0 86 13 64
2008 EX-03 90 8 3 0 0 0 0 97 0 39

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 60 23 6 1 2 1 6 90 4 259
2017 EX-01 59 28 7 1 1 2 3 91 2 120
2017 EX-02 60 23 4 1 4 0 8 91 5 81
2017 EX-03 63 15 5 2 2 2 10 89 6 41
2014 EX 41 27 6 2 2 3 18 87 5 286
2014 EX-01 39 30 8 3 3 4 13 83 7 129
2014 EX-02 44 25 7 2 1 2 19 88 4 104
2014 EX-03 36 30 2 2 0 5 25 94 3 44
2011 EX 35 19 11 5 3 1 26 73 12 295
2011 EX-01 37 20 7 8 5 3 20 74 17 139
2011 EX-02 38 18 11 3 1 0 29 79 6 95
2011 EX-03 23 17 19 2 4 0 34 61 10 47
2011 EX-04 30 20 10 0 0 0 40 83 0 10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 61 25 4 4 4 0 1 87 9 259
2017 EX-01 59 28 4 7 2 0 0 87 8 120
2017 EX-02 63 25 4 0 6 1 1 90 6 81
2017 EX-03 68 15 5 5 5 0 2 85 10 41

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 62 24 6 2 6 0 0 86 8 258
2017 EX-01 60 26 6 3 5 0 0 87 8 120
2017 EX-02 64 22 5 1 6 1 0 87 8 80
2017 EX-03 66 17 5 0 10 0 2 85 10 41

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 59 22 7 6 6 0 0 81 12 258
2017 EX-01 57 25 10 5 3 0 0 82 8 120
2017 EX-02 59 22 4 6 9 0 0 81 15 80
2017 EX-03 66 15 5 7 5 2 0 82 13 41
2014 EX 58 29 6 5 3 0 0 87 7 286
2014 EX-01 51 33 7 7 2 0 0 84 9 129
2014 EX-02 65 26 5 3 2 0 0 90 5 104
2014 EX-03 61 27 5 0 5 0 2 90 5 44
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 43 33 9 6 3 1 5 81 9 254
2017 EX-01 39 36 10 8 1 1 4 80 10 119
2017 EX-02 40 38 5 2 7 0 6 84 11 80
2017 EX-03 57 20 13 3 0 3 5 83 3 39
2014 EX 43 37 11 4 1 1 3 83 6 280
2014 EX-01 36 37 15 4 2 2 5 78 6 127
2014 EX-02 41 40 9 6 2 0 2 83 8 102
2014 EX-03 64 31 5 0 0 0 0 95 0 42

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 37 39 7 10 6 2 0 77 16 257
2017 EX-01 27 47 7 12 5 2 0 75 17 120
2017 EX-02 38 35 9 10 6 2 0 75 16 80
2017 EX-03 59 27 5 5 5 0 0 85 10 41
2014 EX 48 36 9 5 2 0 0 83 7 286
2014 EX-01 40 38 12 7 4 0 0 78 11 129
2014 EX-02 51 38 9 2 0 0 0 89 2 104
2014 EX-03 57 27 7 10 0 0 0 84 10 44
2011 EX 53 32 7 6 2 0 0 85 8 294
2011 EX-01 46 33 10 8 2 0 0 80 10 138
2011 EX-02 48 39 5 4 3 0 0 87 7 95
2011 EX-03 74 17 6 2 0 0 0 91 2 47
2011 EX-04 90 0 0 10 0 0 0 90 10 10

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 36 39 11 9 5 0 0 76 14 259
2017 EX-01 30 42 14 10 3 0 0 72 13 120
2017 EX-02 34 42 9 10 6 0 0 75 16 81
2017 EX-03 56 31 5 2 5 0 0 88 7 41
2014 EX 49 38 6 6 1 0 0 87 7 286
2014 EX-01 39 46 8 7 1 0 0 85 8 129
2014 EX-02 49 38 5 6 2 0 0 88 8 104
2014 EX-03 70 20 5 2 3 0 0 90 5 44
2011 EX 45 38 9 7 2 0 0 83 9 294
2011 EX-01 40 40 10 8 1 0 1 80 9 138
2011 EX-02 38 42 8 8 3 0 0 80 12 95
2011 EX-03 62 30 4 4 0 0 0 91 4 47
2011 EX-04 90 0 10 0 0 0 0 90 0 10
2008 EX 44 35 8 8 5 0 1 80 12 240
2008 EX-01 40 38 8 8 4 0 1 79 13 121
2008 EX-02 34 41 13 9 3 0 0 75 13 64
2008 EX-03 59 28 0 5 5 0 3 89 11 39

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 25 40 17 14 4 0 0 65 17 258
2017 EX-01 22 36 28 13 2 0 0 58 14 120
2017 EX-02 19 47 9 18 7 0 0 66 26 81
2017 EX-03 48 40 3 5 5 0 0 87 10 40
2014 EX 30 43 14 11 3 0 0 73 13 284
2014 EX-01 24 44 16 13 2 0 0 68 16 128
2014 EX-02 28 44 14 11 2 0 0 72 13 104
2014 EX-03 42 46 7 0 5 0 0 88 5 43
2011 EX 24 54 11 9 2 0 0 78 11 293
2011 EX-01 22 54 12 10 2 0 0 76 12 138
2011 EX-02 17 56 12 13 3 0 0 73 16 95
2011 EX-03 38 49 11 0 2 0 0 87 2 47
2008 EX 20 46 12 14 6 1 1 68 20 240
2008 EX-01 19 47 11 17 4 1 1 67 22 121
2008 EX-02 14 47 16 14 8 2 0 62 22 64
2008 EX-03 26 49 10 8 5 0 3 76 13 39

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 39 37 12 5 5 2 0 78 11 259
2017 EX-01 34 42 14 6 3 1 0 76 9 120
2017 EX-02 36 37 10 6 9 2 0 75 15 81
2017 EX-03 59 27 7 2 2 2 0 87 5 41
2014 EX 41 37 12 8 3 0 0 78 10 286
2014 EX-01 36 39 14 10 2 0 0 75 12 129
2014 EX-02 33 41 15 8 3 0 0 74 11 104
2014 EX-03 63 29 0 2 5 0 0 93 7 44
2011 EX 39 40 10 7 4 0 0 80 11 294
2011 EX-01 35 42 9 8 5 1 0 78 13 139
2011 EX-02 32 47 11 7 3 0 0 79 11 95
2011 EX-03 53 28 13 4 2 0 0 81 6 47
2008 EX 32 40 11 8 6 2 0 74 15 240
2008 EX-01 33 42 8 9 5 2 1 77 14 121
2008 EX-02 22 44 16 8 9 2 0 67 17 64
2008 EX-03 44 28 13 8 5 3 0 74 13 39

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 30 43 11 10 5 0 0 74 15 258
2017 EX-01 27 46 15 9 3 0 0 73 13 120
2017 EX-02 21 45 11 15 6 1 0 67 21 80
2017 EX-03 51 39 0 5 5 0 0 90 10 41
2014 EX 31 47 10 10 3 0 0 78 12 286
2014 EX-01 22 53 12 12 1 0 0 74 13 129
2014 EX-02 34 43 9 10 5 0 0 77 15 104
2014 EX-03 43 43 7 5 3 0 0 86 7 44
2011 EX 32 46 11 9 2 0 0 78 11 294
2011 EX-01 27 50 11 10 2 0 0 77 12 139
2011 EX-02 26 48 13 8 3 1 0 76 12 95
2011 EX-03 53 32 6 6 2 0 0 85 9 47
2008 EX 29 46 9 10 5 0 0 76 15 239
2008 EX-01 28 52 7 9 4 0 0 80 13 121
2008 EX-02 19 49 13 13 6 0 0 68 19 63
2008 EX-03 41 33 13 10 3 0 0 74 13 39
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 31 47 12 7 3 1 0 79 9 259
2017 EX-01 28 52 11 7 2 0 0 80 9 120
2017 EX-02 30 47 12 5 5 1 0 78 10 81
2017 EX-03 39 39 7 10 2 2 0 80 13 41
2014 EX 44 41 7 7 0 0 0 85 8 286
2014 EX-01 37 50 9 3 1 0 0 87 4 129
2014 EX-02 45 36 7 12 0 0 0 82 12 104
2014 EX-03 50 34 5 12 0 0 0 84 12 44
2011 EX 46 46 4 2 2 0 0 92 4 295
2011 EX-01 45 47 4 1 2 0 0 92 4 139
2011 EX-02 37 53 4 5 1 0 0 89 6 95
2011 EX-03 64 30 2 0 4 0 0 94 4 47
2011 EX-04 60 40 0 0 0 0 0 100 0 10

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 51 38 6 3 2 1 0 90 4 255
2017 EX-01 48 44 4 3 1 1 0 92 3 117
2017 EX-02 46 37 10 4 2 1 0 84 6 81
2017 EX-03 66 27 5 2 0 0 0 93 2 41
2014 EX 58 36 3 2 0 1 0 95 2 286
2014 EX-01 51 42 4 2 0 1 0 94 2 129
2014 EX-02 62 34 2 2 0 1 0 96 2 104
2014 EX-03 68 29 3 0 0 0 0 97 0 44
2011 EX 60 32 5 1 1 1 0 93 2 295
2011 EX-01 52 37 6 2 1 1 1 91 4 139
2011 EX-02 55 39 5 0 0 1 0 95 0 95
2011 EX-03 87 11 2 0 0 0 0 98 0 47
2011 EX-04 90 0 0 10 0 0 0 90 10 10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 63 26 5 3 2 0 0 89 6 259
2017 EX-01 60 28 5 5 2 0 0 88 7 120
2017 EX-02 59 28 7 1 4 0 0 88 5 81
2017 EX-03 73 19 5 2 0 0 0 93 2 41
2014 EX 72 25 2 0 0 0 0 97 1 286
2014 EX-01 70 26 3 1 1 0 0 95 2 129
2014 EX-02 72 26 2 0 0 0 0 98 0 104
2014 EX-03 80 20 0 0 0 0 0 100 0 44
2011 EX 69 24 3 1 1 1 0 94 2 294
2011 EX-01 66 27 4 1 1 1 0 93 3 139
2011 EX-02 64 28 3 1 2 1 0 94 3 95
2011 EX-03 83 13 4 0 0 0 0 96 0 46
2011 EX-04 90 10 0 0 0 0 0 100 0 10
2008 EX 72 22 3 1 1 0 0 95 2 239
2008 EX-01 73 24 2 1 1 0 0 97 2 120
2008 EX-02 66 25 6 2 0 2 0 92 2 64
2008 EX-03 79 13 5 3 0 0 0 92 3 39

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 46 33 9 7 4 0 1 80 11 259
2017 EX-01 46 34 8 6 3 1 2 82 10 120
2017 EX-02 46 32 9 10 4 0 0 78 14 81
2017 EX-03 49 31 10 5 5 0 0 80 10 41
2014 EX 57 30 9 3 0 1 0 88 3 285
2014 EX-01 49 33 13 5 0 1 0 82 5 129
2014 EX-02 54 35 8 2 0 2 0 90 2 103
2014 EX-03 80 16 2 0 2 0 0 95 2 44
2011 EX 44 40 12 1 3 0 0 84 4 295
2011 EX-01 41 40 12 1 4 1 0 82 6 139
2011 EX-02 38 48 13 0 1 0 0 86 1 95
2011 EX-03 57 28 13 0 2 0 0 85 2 47
2011 EX-04 90 10 0 0 0 0 0 100 0 10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 29 19 12 10 10 4 16 60 25 259
2017 EX-01 24 25 14 9 11 3 13 59 24 120
2017 EX-02 29 17 10 12 7 8 17 61 26 81
2017 EX-03 44 10 7 10 7 0 22 69 22 41
2014 EX 31 18 18 9 8 3 13 58 21 286
2014 EX-01 28 16 20 12 9 5 10 52 25 129
2014 EX-02 24 20 22 6 8 2 18 55 17 104
2014 EX-03 45 20 5 11 7 2 9 74 21 44
2011 EX 25 20 16 7 7 4 20 60 19 294
2011 EX-01 24 18 16 8 9 6 19 56 23 139
2011 EX-02 16 21 19 11 7 3 22 50 24 94
2011 EX-03 38 26 13 0 0 4 19 83 0 47
2011 EX-04 70 10 0 0 10 0 10 89 11 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 67 22 7 3 1 0 0 89 4 259
2017 EX-01 63 25 8 3 1 0 0 88 3 120
2017 EX-02 67 23 5 5 0 0 0 90 5 81
2017 EX-03 76 12 5 5 2 0 0 88 7 41
2014 EX 71 22 3 3 0 0 0 93 3 285
2014 EX-01 65 27 5 3 0 0 0 92 3 128
2014 EX-02 73 20 2 5 0 0 0 93 5 104
2014 EX-03 82 16 2 0 0 0 0 98 0 44

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 80 14 1 2 0 2 1 97 2 259
2017 EX-01 80 15 2 1 0 1 2 97 1 120
2017 EX-02 76 15 1 4 0 4 0 95 4 81
2017 EX-03 88 12 0 0 0 0 0 100 0 41
2014 EX 77 19 2 1 0 1 0 97 1 286
2014 EX-01 75 22 2 1 1 0 0 97 2 129
2014 EX-02 76 18 4 0 0 1 1 96 0 104
2014 EX-03 81 14 0 2 0 3 0 98 2 44
2011 EX 82 14 2 0 0 0 0 97 1 295
2011 EX-01 83 16 0 0 1 0 1 99 1 139
2011 EX-02 81 12 5 1 0 1 0 94 1 95
2011 EX-03 81 15 4 0 0 0 0 96 0 47
2011 EX-04 100 0 0 0 0 0 0 100 0 10
2008 EX 75 17 4 3 0 0 1 94 3 239
2008 EX-01 79 15 2 2 0 0 1 95 3 121
2008 EX-02 67 24 5 3 0 2 0 92 3 63
2008 EX-03 79 15 5 0 0 0 0 95 0 39

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 44 33 11 8 3 1 0 78 11 257
2017 EX-01 44 33 12 7 3 2 0 78 10 119
2017 EX-02 43 32 10 12 2 0 0 75 15 80
2017 EX-03 49 34 10 5 2 0 0 83 7 41
2014 EX 40 36 11 10 3 1 0 77 12 286
2014 EX-01 42 38 11 8 1 1 0 81 9 129
2014 EX-02 34 32 13 15 5 1 0 66 20 104
2014 EX-03 43 43 5 5 3 2 0 88 7 44
2011 EX 42 32 13 11 3 0 0 74 13 295
2011 EX-01 41 33 11 13 2 0 0 74 15 139
2011 EX-02 32 34 18 13 4 0 0 65 17 95
2011 EX-03 53 34 9 2 2 0 0 87 4 47
2011 EX-04 90 10 0 0 0 0 0 100 0 10
2008 EX 31 44 10 10 5 0 0 76 15 240
2008 EX-01 32 46 9 6 6 1 0 79 12 121
2008 EX-02 23 45 11 17 3 0 0 69 20 64
2008 EX-03 38 38 10 10 3 0 0 77 13 39

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 50 18 10 8 9 1 4 71 18 259
2017 EX-01 53 17 11 8 7 2 2 72 16 120
2017 EX-02 45 24 2 12 11 0 6 73 25 81
2017 EX-03 56 9 24 0 5 0 5 69 5 41
2014 EX 43 25 11 11 6 1 2 71 18 286
2014 EX-01 41 28 12 9 8 1 2 71 17 129
2014 EX-02 37 26 12 15 5 3 3 66 20 104
2014 EX-03 59 20 7 9 3 0 2 81 12 44
2011 EX 44 29 11 8 7 0 1 74 15 295
2011 EX-01 40 35 8 9 6 1 1 76 16 139
2011 EX-02 42 25 14 7 8 0 3 70 16 95
2011 EX-03 51 28 9 6 6 0 0 79 13 47
2011 EX-04 80 0 10 10 0 0 0 80 10 10
2008 EX 39 28 14 12 7 0 1 67 19 238
2008 EX-01 40 32 8 12 8 0 0 72 20 119
2008 EX-02 33 30 16 14 6 0 2 63 21 64
2008 EX-03 36 15 31 10 3 0 5 54 14 39

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 53 29 10 5 2 1 0 82 8 258
2017 EX-01 52 28 13 6 1 0 0 80 7 120
2017 EX-02 49 32 10 5 4 1 0 81 9 81
2017 EX-03 66 26 2 2 2 0 0 93 5 41

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 62 31 4 1 1 0 0 94 2 258
2017 EX-01 59 34 6 0 0 1 0 94 0 119
2017 EX-02 63 28 2 4 2 0 0 91 6 81
2017 EX-03 73 22 5 0 0 0 0 95 0 41
2014 EX 59 30 9 1 0 1 0 90 1 286
2014 EX-01 58 30 11 0 0 1 0 89 0 129
2014 EX-02 57 31 11 2 0 0 0 88 2 104
2014 EX-03 61 34 0 0 0 5 0 100 0 44

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 59 33 5 1 2 0 0 92 3 258
2017 EX-01 56 38 4 1 1 0 0 94 2 120
2017 EX-02 61 26 7 2 4 0 0 86 6 81
2017 EX-03 70 28 3 0 0 0 0 97 0 40
2014 EX 58 33 6 2 0 0 0 92 2 285
2014 EX-01 52 40 6 2 0 0 0 92 2 129
2014 EX-02 60 29 8 3 1 0 0 89 4 104
2014 EX-03 66 30 0 2 0 2 0 98 2 44
2011 EX 54 37 5 3 1 0 0 91 4 294
2011 EX-01 54 31 8 4 2 1 0 86 7 139
2011 EX-02 45 49 4 1 0 0 0 95 1 95
2011 EX-03 68 28 2 2 0 0 0 96 2 47

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 60 26 7 4 3 0 0 87 7 257
2017 EX-01 57 31 8 4 2 0 0 87 5 118
2017 EX-02 63 21 7 5 4 0 0 84 9 81
2017 EX-03 69 24 5 0 2 0 0 93 2 41
2014 EX 65 26 6 3 0 0 0 91 3 286
2014 EX-01 61 29 6 2 1 0 0 91 3 129
2014 EX-02 63 28 6 4 0 0 0 90 4 104
2014 EX-03 77 18 3 2 0 0 0 95 2 44
2011 EX 61 29 5 4 0 0 0 90 5 294
2011 EX-01 58 29 4 7 1 0 0 88 8 139
2011 EX-02 59 33 6 2 0 0 0 92 2 95
2011 EX-03 68 26 4 2 0 0 0 94 2 47
2008 EX 57 29 7 5 2 0 0 86 7 239
2008 EX-01 56 32 5 5 2 0 0 88 7 121
2008 EX-02 43 40 11 5 2 0 0 83 6 63
2008 EX-03 72 15 8 3 3 0 0 87 5 39

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 45 30 12 7 5 1 0 76 12 259
2017 EX-01 42 32 17 7 2 0 0 75 8 120
2017 EX-02 41 35 7 7 7 2 0 77 15 81
2017 EX-03 61 17 10 7 5 0 0 78 12 41
2014 EX 44 36 10 7 2 0 0 81 9 286
2014 EX-01 38 43 9 7 2 1 0 81 9 129
2014 EX-02 45 32 13 9 1 0 0 77 10 104
2014 EX-03 54 34 7 2 3 0 0 88 5 44
2011 EX 46 34 11 6 3 0 0 80 9 295
2011 EX-01 44 32 12 6 6 0 0 76 12 139
2011 EX-02 38 44 11 7 0 0 0 82 7 95
2011 EX-03 60 23 9 6 2 0 0 83 9 47
2011 EX-04 90 0 10 0 0 0 0 90 0 10

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 48 29 12 8 3 0 0 77 12 258
2017 EX-01 44 32 15 7 2 0 0 76 8 120
2017 EX-02 45 32 9 7 6 1 0 78 14 81
2017 EX-03 66 15 7 7 5 0 0 80 12 41
2014 EX 49 35 10 5 1 0 0 84 6 286
2014 EX-01 44 37 11 7 1 0 0 82 8 129
2014 EX-02 49 35 11 5 0 0 0 84 5 104
2014 EX-03 57 32 7 2 3 0 0 88 5 44
2011 EX 47 36 9 6 2 0 0 83 8 294
2011 EX-01 43 38 9 7 3 0 0 81 10 139
2011 EX-02 40 42 12 6 0 0 0 82 6 95
2011 EX-03 65 22 4 4 4 0 0 87 9 46
2011 EX-04 80 10 10 0 0 0 0 90 0 10
2008 EX 41 37 8 9 4 0 0 78 14 238
2008 EX-01 40 40 5 10 4 0 0 81 14 121
2008 EX-02 33 38 13 11 5 0 0 71 16 63
2008 EX-03 45 34 11 5 3 0 3 81 8 38

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 41 18 21 10 9 1 0 60 19 259
2017 EX-01 37 23 22 12 5 1 1 61 17 120
2017 EX-02 40 15 25 9 12 0 0 54 21 81
2017 EX-03 63 10 10 5 10 2 0 75 15 41
2014 EX 42 23 18 10 5 1 0 66 15 286
2014 EX-01 36 26 20 12 5 1 0 63 17 129
2014 EX-02 44 21 20 10 3 2 0 67 13 104
2014 EX-03 50 20 14 7 7 2 0 72 14 44
2011 EX 43 25 16 11 4 1 0 69 15 294
2011 EX-01 36 26 16 15 5 2 0 63 21 138
2011 EX-02 41 29 17 8 2 1 1 72 11 95
2011 EX-03 57 15 15 4 9 0 0 72 13 47
2011 EX-04 80 20 0 0 0 0 0 100 0 10
2008 EX 34 26 21 10 5 3 0 62 16 239
2008 EX-01 36 25 20 12 4 3 0 62 17 121
2008 EX-02 27 32 24 10 6 2 0 60 16 63
2008 EX-03 41 23 21 5 5 3 3 68 11 39
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 EX 47 30 22 257
2017 EX-01 47 25 28 120
2017 EX-02 53 26 21 81
2017 EX-03 42 48 10 40
2014 EX 45 33 22 286
2014 EX-01 49 29 22 129
2014 EX-02 39 37 24 104
2014 EX-03 45 36 19 44
2011 EX 41 37 22 294
2011 EX-01 42 33 25 139
2011 EX-02 39 39 21 94
2011 EX-03 40 45 15 47
2011 EX-04 40 30 30 10

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 EX 19 27 42 5 2 6 121
2017 EX-01 20 33 33 4 0 11 55
2017 EX-02 21 24 51 2 0 2 43
2017 EX-03 18 24 47 6 6 0 17
2014 EX 25 30 38 2 9999 5 130
2014 EX-01 20 37 36 0 9999 6 64
2014 EX-02 32 24 41 2 9999 0 41
2014 EX-03 35 20 30 5 9999 10 20
2011 EX 25 34 33 3 9999 4 120
2011 EX-01 12 47 36 0 9999 5 58
2011 EX-02 46 19 24 5 9999 5 37
2011 EX-03 21 37 32 11 9999 0 19
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EX 16 84 258
2017 EX-01 17 83 120
2017 EX-02 16 84 81
2017 EX-03 12 88 41
2014 EX 15 85 286
2014 EX-01 17 83 129
2014 EX-02 15 85 104

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 EX 24 42
2014 EX 31 42
2014 EX-01 23 22
2014 EX-02 38 16

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EX 67 42
2017 EX-01 80 20
2017 EX-02 46 13
2014 EX 62 42
2014 EX-01 68 22
2014 EX-02 50 16

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 EX 17 42
2014 EX 19 42
2014 EX-01 27 22

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EX 0 42
2017 EX-01 0 20
2017 EX-02 0 13
2014 EX 0 42
2014 EX-01 0 22
2014 EX-02 0 16

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 EX-01 0 20
2017 EX-02 0 13
2014 EX 14 42

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 EX 45 42
2017 EX-01 45 20
2017 EX-02 46 13
2014 EX 71 42
2014 EX-01 68 22
2014 EX-02 69 16

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 EX 45 42
2017 EX-01 55 20
2017 EX-02 38 13
2014 EX 40 42
2014 EX-01 36 22
2014 EX-02 44 16

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 EX 48 42
2017 EX-01 50 20
2017 EX-02 46 13
2014 EX 36 42
2014 EX-01 27 22
2014 EX-02 50 16

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 EX 45 42
2017 EX-01 45 20
2017 EX-02 46 13
2014 EX 45 42
2014 EX-01 50 22
2014 EX-02 50 16

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 EX 50 42
2017 EX-01 60 20
2017 EX-02 38 13
2014 EX 24 42
2014 EX-01 23 22

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 EX 59 42
2017 EX-01 55 20
2017 EX-02 62 13
2014 EX 50 42
2014 EX-01 55 22
2014 EX-02 50 16

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 EX 21 42
2014 EX 43 42
2014 EX-01 36 22
2014 EX-02 56 16

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 EX 0 42
2017 EX-01 0 20
2017 EX-02 0 13
2014 EX 0 42
2014 EX-01 0 22
2014 EX-02 0 16

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 EX-02 0 13
2014 EX 0 42
2014 EX-01 0 22
2014 EX-02 0 16

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 EX 17 42
2014 EX 12 42

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 EX 48 42
2017 EX-01 50 20
2014 EX 36 42
2014 EX-01 36 22
2014 EX-02 38 16

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 EX 36 42
2017 EX-01 30 20
2017 EX-02 38 13
2014 EX 40 42
2014 EX-01 50 22
2014 EX-02 31 16

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EX 62 42
2017 EX-01 65 20
2017 EX-02 69 13
2014 EX 57 42
2014 EX-01 50 22
2014 EX-02 63 16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 EX 31 42
2017 EX-01 35 20
2014 EX 38 42
2014 EX-01 27 22
2014 EX-02 50 16

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 EX 31 42
2017 EX-02 38 13
2014 EX 29 42
2014 EX-01 27 22
2014 EX-02 38 16

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 EX-02 0 13
2014 EX 0 42
2014 EX-01 0 22
2014 EX-02 0 16

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 EX-01 0 20
2014 EX-01 0 22

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 EX 14 42
2014 EX 33 42
2014 EX-01 36 22

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EX 14 42
2014 EX 17 42

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EX 14 42

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 EX 15 41
2014 EX 20 41

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 EX 12 41
2014 EX-02 0 15

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 EX-02 0 12

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EX-02 0 12
2014 EX-02 0 15

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 EX-01 0 20
2014 EX 12 41

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 EX 19 41
2014 EX 15 41

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 EX 15 41
2014 EX 20 41

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 EX 0 41
2017 EX-01 0 20
2017 EX-02 0 12
2014 EX 0 41
2014 EX-01 0 22
2014 EX-02 0 15

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 EX 0 41
2017 EX-01 0 20
2017 EX-02 0 12
2014 EX 0 41
2014 EX-01 0 22
2014 EX-02 0 15

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 EX 27 41
2017 EX-01 35 20
2014 EX 15 41

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EX 42 41
2017 EX-01 50 20
2014 EX 46 41
2014 EX-01 50 22
2014 EX-02 47 15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EX 0 41
2017 EX-01 0 20
2017 EX-02 0 12
2014 EX 0 41
2014 EX-01 0 22
2014 EX-02 0 15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EX 44 41
2017 EX-01 45 20
2017 EX-02 50 12
2014 EX 46 41
2014 EX-01 45 22
2014 EX-02 60 15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EX 0 41
2017 EX-01 0 20
2017 EX-02 0 12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EX 12 41
2017 EX-02 0 12
2014 EX 15 41

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EX 93 7 42
2017 EX-01 90 10 20
2017 EX-02 92 8 13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 29 32 12 5 5 13 4 74 11 259
2017 EX-01 27 32 12 5 4 16 4 74 12 120
2017 EX-02 30 33 11 6 5 11 4 74 13 81
2017 EX-03 37 27 15 2 2 10 7 77 6 41
2014 EX 37 24 14 3 2 17 4 76 6 286
2014 EX-01 33 23 18 4 1 19 2 71 6 129
2014 EX-02 36 24 11 3 3 17 5 78 7 104
2014 EX-03 47 27 9 2 2 7 5 85 5 44

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 46 35 10 3 4 3 0 83 7 258
2017 EX-01 45 37 10 3 4 1 0 82 8 120
2017 EX-02 46 32 11 2 4 5 0 82 6 81
2017 EX-03 52 34 7 2 2 2 0 87 5 41
2014 EX 50 30 11 3 1 5 0 85 4 286
2014 EX-01 43 35 12 4 0 6 0 83 4 129
2014 EX-02 51 29 11 3 2 5 0 84 5 104
2014 EX-03 63 23 9 0 0 5 0 91 0 44
2011 EX 48 35 12 4 1 0 0 83 5 295
2011 EX-01 48 33 12 6 1 0 0 81 6 139
2011 EX-02 40 40 15 4 1 0 0 80 5 95
2011 EX-03 57 34 9 0 0 0 0 91 0 47
2011 EX-04 80 20 0 0 0 0 0 100 0 10
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 16 10 4 0 0 0 71 88 0 258
2017 EX-01 19 16 5 0 0 0 60 88 0 120
2017 EX-02 15 6 2 0 0 0 77 89 0 81
2017 EX-03 7 3 3 0 0 0 88 80 0 40
2014 EX 20 16 4 1 0 0 59 88 2 286
2014 EX-01 17 19 5 1 0 0 57 86 2 129
2014 EX-02 21 17 3 0 0 0 58 93 0 104
2014 EX-03 25 5 5 2 0 0 63 82 6 44
2011 EX 17 13 4 1 1 0 64 84 6 293
2011 EX-01 19 15 1 1 1 0 62 91 6 139
2011 EX-02 14 16 4 1 0 0 65 85 3 95
2011 EX-03 18 2 9 0 2 0 69 64 7 45
2011 EX-04 30 0 0 0 0 0 70 100 0 10
2008 EX 18 11 5 0 0 1 65 84 2 240
2008 EX-01 19 11 3 0 1 2 64 88 2 121
2008 EX-02 20 13 3 2 0 0 63 88 4 64
2008 EX-03 8 13 10 0 0 0 69 67 0 39

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 21 25 10 2 1 8 33 79 5 257
2017 EX-01 19 30 12 2 0 9 29 78 3 119
2017 EX-02 18 22 8 1 1 10 41 80 5 81
2017 EX-03 25 23 8 5 0 5 35 80 8 40
2014 EX 23 22 9 1 1 7 36 79 5 285
2014 EX-01 18 22 9 1 2 9 39 77 5 129
2014 EX-02 21 25 11 2 0 8 33 79 3 103
2014 EX-03 38 14 7 0 5 0 36 81 8 44
2011 EX 23 29 12 3 0 6 27 78 5 294
2011 EX-01 24 25 13 2 1 8 27 76 4 139
2011 EX-02 16 34 13 6 0 5 26 72 9 95
2011 EX-03 28 35 7 0 0 2 28 91 0 46
2011 EX-04 60 20 0 0 0 0 20 100 0 10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 22 6 2 0 1 1 68 88 5 259
2017 EX-01 26 11 3 0 1 1 59 92 2 120
2017 EX-02 20 4 2 0 1 1 71 87 4 81
2017 EX-03 12 0 2 2 0 0 83 71 14 41
2014 EX 21 13 5 1 0 1 59 84 4 286
2014 EX-01 19 16 4 2 1 2 57 83 8 129
2014 EX-02 22 12 6 1 0 1 59 83 2 104
2014 EX-03 27 7 5 0 0 0 61 87 0 44
2011 EX 24 11 4 0 1 0 60 89 2 294
2011 EX-01 24 12 5 0 1 0 58 85 3 139
2011 EX-02 21 13 2 0 0 0 64 94 0 95
2011 EX-03 33 7 2 0 0 0 59 95 0 46
2011 EX-04 20 10 0 0 0 0 70 100 0 10
2008 EX 19 8 4 1 1 1 65 81 6 240
2008 EX-01 21 7 2 2 1 2 64 83 10 121
2008 EX-02 22 11 3 0 0 2 63 91 0 64
2008 EX-03 8 10 10 0 3 0 69 58 8 39

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 25 10 2 0 1 1 60 90 4 259
2017 EX-01 28 14 3 0 1 2 52 91 2 120
2017 EX-02 21 7 2 0 1 0 68 89 4 81
2017 EX-03 27 2 0 2 0 0 68 92 8 41
2014 EX 22 13 4 1 0 1 58 87 4 286
2014 EX-01 19 16 4 2 1 2 56 85 6 129
2014 EX-02 21 15 4 1 0 1 58 88 2 104
2014 EX-03 34 7 2 0 0 0 57 95 0 44
2011 EX 27 12 4 0 1 0 56 89 2 292
2011 EX-01 27 13 4 0 2 0 53 86 5 139
2011 EX-02 25 13 2 0 0 0 60 95 0 93
2011 EX-03 30 9 4 0 0 0 57 90 0 46
2011 EX-04 30 10 0 0 0 0 60 100 0 10
2008 EX 25 11 5 2 0 0 55 83 5 240
2008 EX-01 31 7 6 3 0 1 53 80 7 121
2008 EX-02 19 22 6 0 0 0 53 87 0 64
2008 EX-03 23 5 5 0 3 0 64 79 7 39
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EX 7 93 258
2017 EX-01 7 93 119
2017 EX-02 10 90 81
2014 EX 3 97 285
2014 EX-01 4 96 128

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EX 80 19

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EX 0 19

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 EX 0 19

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 EX 0 19

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 EX 0 19

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 EX 27 19

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 EX 37 19

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 EX 0 19

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 EX 0 19

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 EX 0 19

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 EX 0 19

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 EX 26 19

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EX 57 19

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 EX 26 19

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 EX 0 19

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EX 0 18

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 EX 0 18

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 EX 0 18

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 EX 28 18

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 EX 0 18

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 EX 28 18

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 EX 0 18

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EX 39 18

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EX 0 18

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EX 49 18

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EX 0 18

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EX 80 20 19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 31 29 10 2 1 22 5 82 4 258
2017 EX-01 27 31 11 2 0 24 6 82 2 119
2017 EX-02 31 25 11 1 4 26 2 78 7 81
2017 EX-03 39 27 12 0 0 15 7 84 0 41
2014 EX 38 18 13 1 0 25 4 79 2 286
2014 EX-01 29 18 17 2 0 29 4 71 3 129
2014 EX-02 40 18 11 1 1 24 5 81 3 104
2014 EX-03 54 20 7 0 0 16 2 91 0 44

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 52 34 7 2 1 4 1 90 3 259
2017 EX-01 52 34 8 2 0 4 1 90 2 120
2017 EX-02 50 35 9 1 4 2 0 86 5 81
2017 EX-03 54 36 2 0 0 5 2 97 0 41
2014 EX 52 28 10 1 0 8 0 88 2 286
2014 EX-01 43 35 11 2 0 9 0 86 2 129
2014 EX-02 54 27 10 2 1 7 0 87 3 104
2014 EX-03 68 18 7 0 0 7 0 92 0 44
2011 EX 58 31 8 1 1 1 0 90 2 293
2011 EX-01 53 33 9 2 1 1 0 87 4 138
2011 EX-02 53 38 7 0 0 2 0 92 0 95
2011 EX-03 74 17 9 0 0 0 0 91 0 46
2011 EX-04 90 10 0 0 0 0 0 100 0 10
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 27 23 23 13 11 0 3 52 25 257
2017 EX-01 25 27 21 10 14 0 3 54 24 118
2017 EX-02 29 20 22 15 11 0 4 50 27 81
2017 EX-03 27 24 32 12 2 0 2 52 15 41

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 11 25 27 21 17 0 0 36 37 259
2017 EX-01 8 29 22 20 20 0 0 38 40 120
2017 EX-02 10 21 36 24 10 0 0 31 33 81
2017 EX-03 10 22 26 20 22 0 0 32 42 41

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 10 26 31 18 15 0 0 36 34 257
2017 EX-01 8 29 27 19 17 0 0 38 36 120
2017 EX-02 9 23 38 18 12 0 0 32 31 81
2017 EX-03 15 15 30 18 23 0 0 30 40 40

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 12 28 26 20 14 0 1 40 34 259
2017 EX-01 8 27 25 24 16 0 1 35 40 120
2017 EX-02 15 24 28 19 15 0 0 39 33 81
2017 EX-03 15 32 29 15 10 0 0 46 25 41

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 17 24 27 17 12 0 3 43 30 258
2017 EX-01 17 26 24 18 10 0 4 45 30 119
2017 EX-02 16 26 27 16 11 0 4 44 28 81
2017 EX-03 22 15 29 15 20 0 0 37 34 41

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 14 31 30 14 10 0 0 46 24 258
2017 EX-01 16 34 26 14 9 0 0 51 24 119
2017 EX-02 13 28 34 16 9 0 0 42 25 81
2017 EX-03 10 27 37 12 15 0 0 36 27 41

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 29 41 19 7 5 0 0 70 12 258
2017 EX-01 23 46 19 9 2 0 0 69 12 119
2017 EX-02 27 41 18 5 9 0 0 68 14 81
2017 EX-03 39 42 14 2 2 0 0 81 5 41

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 16 29 28 18 9 0 0 45 27 258
2017 EX-01 14 33 25 16 13 0 0 46 28 119
2017 EX-02 12 26 31 23 7 0 0 38 31 81
2017 EX-03 17 32 36 12 2 0 0 49 15 41

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 29 29 22 11 9 0 0 58 20 258
2017 EX-01 24 30 19 13 13 0 0 55 26 119
2017 EX-02 29 30 26 10 6 0 0 58 16 81
2017 EX-03 39 32 19 5 5 0 0 71 10 41

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 26 25 29 13 7 0 0 51 20 257
2017 EX-01 26 27 25 16 5 0 0 54 21 118
2017 EX-02 27 20 37 9 7 0 0 47 16 81
2017 EX-03 17 31 22 20 10 0 0 49 29 41

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 68 17 9 4 1 0 0 86 5 258
2017 EX-01 61 24 8 4 1 1 1 86 5 119
2017 EX-02 68 13 11 5 2 0 0 82 7 81
2017 EX-03 80 10 7 2 0 0 0 90 2 41

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 77 11 4 2 5 0 1 89 7 259
2017 EX-01 75 9 4 4 5 0 2 86 9 120
2017 EX-02 77 15 4 0 5 0 0 91 5 81
2017 EX-03 83 7 5 2 2 0 0 91 4 41

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 63 23 10 2 1 0 1 87 3 256
2017 EX-01 61 25 10 2 1 0 2 87 3 118
2017 EX-02 67 20 9 4 1 0 0 86 5 81
2017 EX-03 68 17 12 2 0 0 0 85 2 41

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 62 16 9 5 7 0 1 79 12 258
2017 EX-01 57 22 8 5 6 0 2 80 11 119
2017 EX-02 66 13 6 4 10 0 1 80 14 81
2017 EX-03 68 10 12 5 5 0 0 78 10 41

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 45 30 16 5 3 0 2 76 8 259
2017 EX-01 40 36 14 5 3 0 2 77 9 120
2017 EX-02 42 26 20 7 4 0 1 69 11 81
2017 EX-03 58 20 17 5 0 0 0 78 5 41

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 66 20 9 3 1 0 2 87 4 253
2017 EX-01 70 19 6 3 1 0 2 90 4 118
2017 EX-02 62 19 14 1 1 0 3 83 3 79
2017 EX-03 63 28 5 5 0 0 0 90 5 40

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 82 9 3 1 3 0 2 93 4 258
2017 EX-01 77 13 4 1 2 0 3 93 3 119
2017 EX-02 85 5 2 1 5 0 1 91 6 81
2017 EX-03 93 5 0 2 0 0 0 98 2 41

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 64 24 7 1 2 0 2 90 3 258
2017 EX-01 64 23 8 1 2 0 3 90 3 119
2017 EX-02 59 28 6 1 2 0 2 90 4 81
2017 EX-03 76 17 5 0 2 0 0 93 2 41

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 7 24 40 20 9 0 0 31 30 259
2017 EX-01 7 22 41 20 10 0 0 29 30 120
2017 EX-02 6 24 44 18 7 0 0 30 26 81
2017 EX-03 2 22 36 27 12 0 0 24 39 41

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 13 20 41 19 7 0 0 26 33 256
2017 EX-01 15 18 40 19 7 0 1 26 34 117
2017 EX-02 13 15 48 20 4 0 0 24 28 81
2017 EX-03 12 32 36 10 10 0 0 20 44 41

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 45 43 8 1 3 0 0 88 4 258
2017 EX-01 45 45 7 1 2 0 0 90 3 119
2017 EX-02 45 37 12 1 2 1 0 84 4 81
2017 EX-03 44 49 5 0 2 0 0 93 2 41

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 27 46 14 8 5 1 0 73 13 258
2017 EX-01 22 53 17 7 2 0 0 75 8 119
2017 EX-02 25 41 13 12 6 2 0 67 19 81
2017 EX-03 46 32 10 2 10 0 0 78 12 41
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EX 7 93 259
2017 EX-01 9 91 120
2017 EX-02 6 94 81
2014 EX 9 91 285
2014 EX-01 12 88 129
2014 EX-02 7 93 103

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EX 78 22 18
2017 EX-01 91 9 11
2014 EX 76 24 25
2014 EX-01 79 21 15

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 71 21 0 7 0 0 0 93 7 14
2017 EX-01 70 20 0 10 0 0 0 90 10 10
2014 EX 83 17 0 0 0 0 0 100 0 19
2014 EX-01 83 17 0 0 0 0 0 100 0 12
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 40 30 16 6 6 1 1 41 59 259
2017 EX-01 38 28 17 9 7 0 1 39 61 120
2017 EX-02 38 30 20 5 4 2 1 40 60 81
2017 EX-03 44 34 10 0 12 0 0 44 56 41

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 EX 10 150
2017 EX-01 9 73
2017 EX-02 6 47
2017 EX-03 18 23

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EX 33 150
2017 EX-01 34 73
2017 EX-02 36 47
2017 EX-03 31 23

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EX 12 150
2017 EX-01 14 73
2017 EX-02 8 47
2017 EX-03 9 23

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 EX 36 150
2017 EX-01 42 73
2017 EX-02 36 47
2017 EX-03 22 23

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 EX 3 150
2017 EX-01 7 73
2017 EX-02 0 47
2017 EX-03 0 23

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 EX 51 150
2017 EX-01 44 73
2017 EX-02 55 47
2017 EX-03 56 23

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 EX 9 55 16 12 5 3 146
2017 EX-01 5 52 18 17 4 4 72
2017 EX-02 11 57 17 6 6 2 46
2017 EX-03 18 53 10 10 5 5 21

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 13 25 13 13 25 1 10 42 43 150
2017 EX-01 18 31 12 15 18 1 4 52 35 73
2017 EX-02 9 19 11 8 32 2 19 35 51 47
2017 EX-03 4 22 13 9 35 0 17 32 53 23

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 6 11 15 14 37 3 14 21 61 150
2017 EX-01 10 15 14 14 35 5 8 28 56 73
2017 EX-02 2 7 13 15 44 2 17 11 73 47
2017 EX-03 4 13 13 13 31 0 26 24 59 23
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