2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 18 49 9 15 9 0 0 66 25 265
2017 EN-02 28 29 7 22 14 0 0 57 36 14
2017 EN-03 21 52 9 14 4 0 0 73 18 56
2017 EN-04 16 49 8 16 10 0 0 65 27 97
2017 EN-05 12 55 14 8 11 0 0 67 19 73
2017 EN-06 33 33 0 24 9 0 0 66 34 21
2014 EN 21 46 8 19 6 0 0 67 25 251
2014 EN-02 9 55 0 27 9 0 0 64 36 11
2014 EN-03 16 53 9 21 0 0 0 70 21 43
2014 EN-04 20 49 7 18 7 0 0 69 25 105
2014 EN-05 23 39 9 20 9 0 0 62 29 66
2014 EN-06 33 38 8 17 4 0 0 71 21 24
2011 EN 31 50 7 10 2 0 0 81 12 269
2011 EN-02 20 50 10 20 0 0 0 70 20 20
2011 EN-03 38 49 5 7 0 0 0 87 7 55
2011 EN-04 23 59 7 10 1 0 0 82 11 94
2011 EN-05 31 46 7 9 6 0 0 78 15 67
2011 EN-06 52 32 3 10 3 0 0 84 13 31
2008 EN 29 51 6 7 7 0 0 80 14 212
2008 EN-03 24 55 6 4 8 0 2 81 13 49
2008 EN-04 22 57 4 10 7 0 0 79 17 72
2008 EN-05 31 43 7 9 10 0 0 74 19 58
2008 EN-06 45 40 10 5 0 0 0 85 5 20

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 58 28 6 3 2 0 3 89 5 264
2017 EN-02 71 14 0 0 14 0 0 86 14 14
2017 EN-03 62 33 2 2 2 0 0 95 4 55
2017 EN-04 62 25 6 3 2 1 1 88 5 97
2017 EN-05 49 33 7 5 0 0 6 87 6 73
2017 EN-06 53 28 14 0 0 0 5 85 0 21
2014 EN 63 24 5 4 2 0 2 89 6 251
2014 EN-02 45 45 9 0 0 0 0 91 0 11
2014 EN-03 56 28 7 7 0 0 2 86 7 43
2014 EN-04 65 21 5 4 4 0 2 87 8 105
2014 EN-05 67 21 3 3 2 0 5 92 5 66
2014 EN-06 63 33 4 0 0 0 0 96 0 24
2011 EN 72 19 5 3 0 0 1 92 3 269
2011 EN-02 55 25 10 5 0 0 5 84 5 20
2011 EN-03 69 25 5 0 0 0 0 95 0 55
2011 EN-04 78 14 3 4 0 1 0 92 4 94
2011 EN-05 69 21 6 3 0 0 1 91 3 67
2011 EN-06 77 19 3 0 0 0 0 97 0 31
2008 EN 62 26 6 3 1 0 1 90 4 212
2008 EN-03 45 35 8 8 2 0 2 81 10 49
2008 EN-04 64 29 4 0 1 0 1 94 1 72
2008 EN-05 69 19 7 3 0 2 0 89 4 58
2008 EN-06 65 30 0 5 0 0 0 95 5 20

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 67 20 3 5 2 0 2 89 7 263
2017 EN-02 72 21 0 7 0 0 0 93 7 14
2017 EN-03 65 24 2 4 4 0 2 91 7 55
2017 EN-04 73 18 3 3 3 0 0 91 6 96
2017 EN-05 60 20 4 7 1 0 7 87 9 73
2017 EN-06 72 14 5 9 0 0 0 86 9 21
2014 EN 63 20 6 4 3 0 4 87 7 251
2014 EN-02 64 27 0 9 0 0 0 91 9 11
2014 EN-03 58 26 5 2 5 0 5 88 7 43
2014 EN-04 60 21 8 5 3 0 4 84 8 105
2014 EN-05 70 16 2 3 3 0 6 92 6 66
2014 EN-06 71 13 13 4 0 0 0 83 4 24
2011 EN 62 22 8 5 2 0 1 85 7 269
2011 EN-02 65 20 10 0 0 5 0 89 0 20
2011 EN-03 62 24 9 4 2 0 0 85 5 55
2011 EN-04 68 17 7 7 0 0 0 85 7 94
2011 EN-05 51 28 6 6 6 0 3 82 12 67
2011 EN-06 68 19 13 0 0 0 0 87 0 31
2008 EN 59 26 5 6 4 0 0 85 10 211
2008 EN-03 46 35 6 10 2 0 0 81 13 48
2008 EN-04 60 26 6 4 3 0 1 87 7 72
2008 EN-05 60 24 5 5 5 0 0 84 10 58
2008 EN-06 65 20 0 0 15 0 0 85 15 20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 28 31 10 16 15 0 0 59 31 265
2017 EN-02 35 29 7 14 14 0 0 64 29 14
2017 EN-03 34 23 16 13 13 2 0 58 25 56
2017 EN-04 27 31 9 19 14 0 0 58 33 97
2017 EN-05 22 36 11 15 16 0 0 58 31 73
2017 EN-06 43 24 0 19 14 0 0 66 34 21
2014 EN 31 39 8 14 8 0 0 70 22 251
2014 EN-02 0 55 18 9 18 0 0 55 27 11
2014 EN-03 30 42 5 19 5 0 0 72 23 43
2014 EN-04 34 34 10 10 11 0 0 69 21 105
2014 EN-05 29 42 5 17 8 0 0 71 24 66
2014 EN-06 38 42 4 13 4 0 0 79 17 24
2011 EN 38 37 9 11 6 0 0 75 16 269
2011 EN-02 45 30 20 5 0 0 0 75 5 20
2011 EN-03 29 51 7 7 5 0 0 80 13 55
2011 EN-04 44 33 9 10 5 0 0 77 15 94
2011 EN-05 24 39 9 18 10 0 0 63 28 67
2011 EN-06 61 29 3 6 0 0 0 90 6 31

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 20 42 13 16 8 0 0 63 24 264
2017 EN-02 43 21 22 7 7 0 0 64 14 14
2017 EN-03 20 39 18 20 4 0 0 59 23 56
2017 EN-04 15 43 9 22 10 0 0 59 32 97
2017 EN-05 18 51 14 7 11 0 0 69 18 73
2017 EN-06 40 30 15 10 5 0 0 70 15 20
2014 EN 12 31 16 21 19 0 0 44 40 251
2014 EN-02 9 27 18 27 18 0 0 36 45 11
2014 EN-03 9 32 30 14 14 0 0 42 28 43
2014 EN-04 12 29 13 26 20 0 0 41 46 105
2014 EN-05 15 27 11 20 26 0 2 43 46 66
2014 EN-06 8 54 17 13 8 0 0 63 21 24
2011 EN 30 42 16 8 3 0 0 72 12 270
2011 EN-02 30 35 20 15 0 0 0 65 15 20
2011 EN-03 25 49 13 9 4 0 0 75 13 55
2011 EN-04 28 37 24 8 2 0 0 65 11 95
2011 EN-05 24 52 10 7 4 1 0 77 12 67
2011 EN-06 52 29 10 3 6 0 0 81 10 31
2008 EN 24 43 17 11 6 0 0 67 17 212
2008 EN-03 24 41 18 8 8 0 0 65 16 49
2008 EN-04 14 50 19 13 4 0 0 64 17 72
2008 EN-05 29 40 14 10 7 0 0 69 17 58
2008 EN-06 30 50 10 5 5 0 0 80 10 20

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 47 41 8 3 1 0 0 88 4 264
2017 EN-02 22 64 7 7 0 0 0 86 7 14
2017 EN-03 54 36 9 2 0 0 0 89 2 56
2017 EN-04 39 47 9 5 0 0 0 86 5 97
2017 EN-05 52 36 7 1 4 0 0 88 5 73
2017 EN-06 62 33 5 0 0 0 0 95 0 21
2014 EN 42 40 12 4 2 0 0 82 6 251
2014 EN-02 27 64 9 0 0 0 0 91 0 11
2014 EN-03 35 49 9 5 2 0 0 84 7 43
2014 EN-04 42 36 15 3 4 0 0 78 7 105
2014 EN-05 51 32 9 6 2 0 0 83 8 66
2014 EN-06 38 50 8 4 0 0 0 88 4 24
2011 EN 47 38 9 5 1 0 0 85 7 270
2011 EN-02 35 35 20 5 5 0 0 70 10 20
2011 EN-03 49 31 11 5 4 0 0 80 9 55
2011 EN-04 46 40 7 5 1 0 0 86 6 95
2011 EN-05 45 45 6 4 0 0 0 90 4 67
2011 EN-06 55 32 6 6 0 0 0 87 6 31
2008 EN 38 45 8 7 2 0 0 83 9 212
2008 EN-03 27 55 14 2 2 0 0 82 4 49
2008 EN-04 36 46 7 8 3 0 0 82 11 72
2008 EN-05 40 41 3 12 3 0 0 81 16 58
2008 EN-06 55 45 0 0 0 0 0 100 0 20

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 56 33 5 5 1 0 0 89 6 264
2017 EN-02 28 57 7 7 0 0 0 86 7 14
2017 EN-03 70 21 5 3 0 0 0 91 3 56
2017 EN-04 53 35 5 6 1 0 0 88 7 97
2017 EN-05 51 37 5 4 3 0 0 88 7 73
2017 EN-06 76 19 0 5 0 0 0 95 5 21
2014 EN 46 39 7 6 2 0 0 85 8 251
2014 EN-02 36 55 9 0 0 0 0 91 0 11
2014 EN-03 42 37 7 12 2 0 0 79 14 43
2014 EN-04 44 38 8 7 4 0 0 82 10 105
2014 EN-05 53 35 6 5 2 0 0 88 6 66
2014 EN-06 54 42 4 0 0 0 0 96 0 24
2011 EN 54 39 3 3 1 0 0 93 4 270
2011 EN-02 40 50 0 10 0 0 0 90 10 20
2011 EN-03 55 36 4 2 4 0 0 91 5 55
2011 EN-04 49 45 3 2 0 0 0 95 2 95
2011 EN-05 57 36 4 3 0 0 0 93 3 67
2011 EN-06 74 23 0 0 3 0 0 97 3 31
2008 EN 49 38 6 5 3 0 0 86 8 212
2008 EN-03 49 29 16 4 2 0 0 78 6 49
2008 EN-04 42 51 1 3 3 0 0 93 6 72
2008 EN-05 53 31 3 9 3 0 0 84 12 58
2008 EN-06 60 40 0 0 0 0 0 100 0 20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 50 34 8 6 2 0 0 84 8 262
2017 EN-02 50 29 14 0 7 0 0 78 7 14
2017 EN-03 44 39 6 4 6 2 0 85 9 54
2017 EN-04 44 36 9 9 1 0 0 80 10 97
2017 EN-05 56 33 3 8 0 0 0 89 8 73
2017 EN-06 67 19 14 0 0 0 0 86 0 21
2014 EN 44 42 7 5 1 0 0 87 6 250
2014 EN-02 18 73 0 0 9 0 0 91 9 11
2014 EN-03 40 37 16 7 0 0 0 77 7 43
2014 EN-04 40 47 8 5 1 0 0 87 6 105
2014 EN-05 57 32 3 6 2 0 0 89 8 65
2014 EN-06 46 50 0 4 0 0 0 96 4 24

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 41 34 11 8 5 0 1 76 13 264
2017 EN-02 43 50 0 0 0 0 7 100 0 14
2017 EN-03 55 30 5 4 4 0 2 87 7 56
2017 EN-04 37 34 11 13 4 0 0 71 18 97
2017 EN-05 34 33 18 8 7 0 0 67 15 73
2017 EN-06 52 38 5 0 5 0 0 91 5 21
2014 EN 35 31 17 10 6 0 1 67 16 251
2014 EN-02 9 55 18 18 0 0 0 64 18 11
2014 EN-03 42 14 25 9 9 0 0 56 19 43
2014 EN-04 34 33 16 10 6 0 0 68 16 105
2014 EN-05 30 41 12 9 6 0 2 72 15 66
2014 EN-06 50 13 17 8 8 0 4 65 17 24
2011 EN 34 40 12 9 3 1 1 75 12 270
2011 EN-02 25 50 20 0 0 0 5 79 0 20
2011 EN-03 40 33 9 11 7 0 0 73 18 55
2011 EN-04 36 39 11 9 2 2 1 77 12 95
2011 EN-05 24 43 19 10 1 0 1 68 12 67
2011 EN-06 42 42 3 6 6 0 0 84 13 31

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 26 30 14 11 13 2 5 59 26 264
2017 EN-02 14 21 22 7 22 0 14 41 34 14
2017 EN-03 34 25 16 9 7 4 5 65 18 56
2017 EN-04 29 29 12 11 13 2 3 61 26 97
2017 EN-05 18 34 15 11 16 0 5 55 29 73
2017 EN-06 34 28 5 19 14 0 0 62 33 21
2014 EN 20 27 16 19 14 0 4 49 35 251
2014 EN-02 18 27 27 18 9 0 0 45 27 11
2014 EN-03 19 33 21 9 9 0 9 56 21 43
2014 EN-04 25 20 14 23 15 0 3 46 39 105
2014 EN-05 18 35 14 18 14 0 2 54 32 66
2014 EN-06 4 25 13 21 25 4 8 33 52 24
2011 EN 23 28 13 17 14 0 5 53 33 269
2011 EN-02 55 25 5 10 5 0 0 80 15 20
2011 EN-03 31 24 13 15 9 0 9 60 26 55
2011 EN-04 22 26 18 18 12 1 3 51 31 95
2011 EN-05 12 41 11 23 12 0 2 54 35 66
2011 EN-06 16 10 13 13 35 0 13 30 56 31
2008 EN 21 25 11 15 23 0 5 49 40 212
2008 EN-03 18 27 16 14 18 0 6 48 35 49
2008 EN-04 21 26 15 18 15 0 4 49 35 72
2008 EN-05 22 24 5 12 31 0 5 49 45 58
2008 EN-06 10 10 0 25 40 5 10 24 76 20

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 34 47 8 7 3 0 0 81 11 264
2017 EN-02 43 35 14 7 0 0 0 78 7 14
2017 EN-03 43 45 5 4 2 0 2 89 5 56
2017 EN-04 29 48 10 9 3 0 0 77 13 96
2017 EN-05 26 49 8 10 7 0 0 75 16 73
2017 EN-06 53 47 0 0 0 0 0 100 0 21
2014 EN 29 47 10 11 4 0 0 75 15 251
2014 EN-02 0 64 27 9 0 0 0 64 9 11
2014 EN-03 30 39 9 14 7 0 0 70 21 43
2014 EN-04 30 43 11 13 2 0 0 73 15 105
2014 EN-05 29 52 5 8 8 0 0 80 15 66
2014 EN-06 33 50 8 8 0 0 0 83 8 24
2011 EN 37 42 11 6 4 0 0 79 10 270
2011 EN-02 30 35 15 20 0 0 0 65 20 20
2011 EN-03 31 51 11 0 7 0 0 82 7 55
2011 EN-04 39 38 14 6 3 0 0 77 9 95
2011 EN-05 33 45 10 9 3 0 0 78 12 67
2011 EN-06 61 32 3 0 3 0 0 94 3 31
2008 EN 23 50 14 8 5 0 0 73 13 212
2008 EN-03 10 53 20 10 6 0 0 63 16 49
2008 EN-04 29 47 13 10 1 0 0 76 11 72
2008 EN-05 21 47 14 9 10 0 0 67 19 58
2008 EN-06 30 70 0 0 0 0 0 100 0 20

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 21 37 18 14 10 0 0 58 24 265
2017 EN-02 36 50 7 0 7 0 0 86 7 14
2017 EN-03 29 34 13 13 11 0 2 64 24 56
2017 EN-04 13 36 25 19 7 0 0 49 26 97
2017 EN-05 20 37 15 12 15 0 0 58 27 73
2017 EN-06 33 38 19 5 5 0 0 72 9 21
2014 EN 15 33 22 18 12 0 0 48 30 251
2014 EN-02 0 73 18 0 9 0 0 73 9 11
2014 EN-03 12 30 28 21 9 0 0 42 30 43
2014 EN-04 17 26 21 22 14 0 0 43 36 105
2014 EN-05 13 36 21 17 12 0 0 50 29 66
2014 EN-06 17 46 21 13 4 0 0 63 17 24
2011 EN 17 40 19 14 9 0 0 57 24 268
2011 EN-02 20 25 40 15 0 0 0 45 15 20
2011 EN-03 16 42 16 15 11 0 0 58 25 55
2011 EN-04 16 41 19 14 10 0 0 57 23 94
2011 EN-05 12 42 17 18 11 0 0 55 29 66
2011 EN-06 32 42 13 6 6 0 0 74 13 31

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 26 47 11 9 6 0 0 73 16 264
2017 EN-02 22 50 14 7 7 0 0 71 14 14
2017 EN-03 23 55 11 7 4 0 0 79 11 56
2017 EN-04 24 43 11 12 9 0 0 67 22 96
2017 EN-05 25 49 11 8 5 1 0 75 14 73
2017 EN-06 47 34 9 5 5 0 0 81 9 21

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 38 44 9 5 3 0 0 82 8 265
2017 EN-02 50 43 0 7 0 0 0 93 7 14
2017 EN-03 43 45 11 2 0 0 0 88 2 56
2017 EN-04 30 47 11 7 4 0 0 77 11 97
2017 EN-05 36 45 11 4 4 0 0 81 8 73
2017 EN-06 72 19 0 5 5 0 0 91 9 21
2014 EN 32 42 16 3 5 1 0 75 8 251
2014 EN-02 9 64 18 9 0 0 0 73 9 11
2014 EN-03 21 49 19 2 9 0 0 70 12 43
2014 EN-04 33 38 19 4 3 3 0 73 7 105
2014 EN-05 35 44 11 3 8 0 0 79 11 66
2014 EN-06 46 38 17 0 0 0 0 83 0 24
2011 EN 33 45 14 6 1 0 0 78 7 269
2011 EN-02 20 50 25 5 0 0 0 70 5 20
2011 EN-03 27 49 15 4 2 2 2 79 6 55
2011 EN-04 36 43 13 6 2 0 0 79 9 94
2011 EN-05 22 49 18 9 1 0 0 72 10 67
2011 EN-06 68 29 0 3 0 0 0 97 3 31
2008 EN 24 45 19 7 5 0 0 69 12 212
2008 EN-03 18 51 27 2 2 0 0 69 4 49
2008 EN-04 22 38 22 11 6 1 0 61 17 72
2008 EN-05 24 45 14 7 10 0 0 69 17 58
2008 EN-06 45 50 5 0 0 0 0 95 0 20

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 28 39 14 11 8 0 0 68 19 265
2017 EN-02 36 43 21 0 0 0 0 79 0 14
2017 EN-03 38 34 9 11 7 0 2 73 18 56
2017 EN-04 22 41 17 12 8 0 0 63 21 97
2017 EN-05 22 41 14 11 11 1 0 64 22 73
2017 EN-06 48 33 9 5 5 0 0 81 9 21

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 56 35 7 2 0 0 0 90 3 263
2017 EN-02 57 35 7 0 0 0 0 93 0 14
2017 EN-03 63 34 2 0 0 0 2 98 0 56
2017 EN-04 43 40 11 4 1 0 0 83 5 97
2017 EN-05 58 32 7 3 0 0 0 90 3 71
2017 EN-06 86 14 0 0 0 0 0 100 0 21
2014 EN 59 29 9 2 2 0 0 88 3 251
2014 EN-02 36 45 18 0 0 0 0 82 0 11
2014 EN-03 58 23 12 2 5 0 0 81 7 43
2014 EN-04 57 27 12 2 2 0 0 84 4 105
2014 EN-05 67 27 5 2 0 0 0 94 2 66
2014 EN-06 58 42 0 0 0 0 0 100 0 24
2011 EN 59 31 7 2 0 0 0 91 2 270
2011 EN-02 35 45 10 10 0 0 0 80 10 20
2011 EN-03 58 31 9 2 0 0 0 89 2 55
2011 EN-04 60 34 5 0 1 0 0 94 1 95
2011 EN-05 54 33 9 3 0 1 0 88 3 67
2011 EN-06 87 13 0 0 0 0 0 100 0 31

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 27 42 14 10 6 0 1 69 17 262
2017 EN-02 28 36 22 0 7 0 7 69 8 14
2017 EN-03 30 45 18 0 5 0 2 76 5 56
2017 EN-04 25 39 15 15 7 0 0 64 22 96
2017 EN-05 21 44 13 14 8 0 0 65 22 71
2017 EN-06 43 43 9 5 0 0 0 86 5 21
2014 EN 22 39 16 15 9 0 0 61 24 251
2014 EN-02 18 73 0 9 0 0 0 91 9 11
2014 EN-03 16 39 19 21 5 0 0 56 26 43
2014 EN-04 20 36 14 16 12 1 0 57 29 105
2014 EN-05 24 35 18 12 11 0 0 59 23 66
2014 EN-06 29 46 17 8 0 0 0 75 8 24
2011 EN 28 46 13 9 3 0 0 75 13 269
2011 EN-02 35 40 15 10 0 0 0 75 10 20
2011 EN-03 22 45 22 4 7 0 0 67 11 55
2011 EN-04 29 50 10 7 4 0 0 79 12 94
2011 EN-05 19 48 12 19 1 0 0 67 21 67
2011 EN-06 55 35 6 3 0 0 0 90 3 31

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 22 43 14 14 7 0 0 65 21 263
2017 EN-02 43 43 0 7 7 0 0 86 14 14
2017 EN-03 25 50 13 5 5 0 2 76 11 56
2017 EN-04 16 41 18 18 7 0 0 58 25 97
2017 EN-05 20 38 16 17 10 0 0 58 27 71
2017 EN-06 38 38 14 9 0 0 0 76 9 21
2014 EN 23 33 21 11 12 0 0 56 24 251
2014 EN-02 36 27 27 0 9 0 0 64 9 11
2014 EN-03 21 26 28 14 12 0 0 47 26 43
2014 EN-04 22 28 23 15 12 0 0 50 28 105
2014 EN-05 23 39 13 9 15 0 0 62 24 66
2014 EN-06 21 54 17 0 8 0 0 75 8 24

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 24 42 12 16 6 0 0 66 22 262
2017 EN-02 35 50 7 0 7 0 0 86 7 14
2017 EN-03 25 46 9 12 5 0 2 73 18 56
2017 EN-04 22 34 15 23 6 0 0 56 29 97
2017 EN-05 19 49 14 10 8 0 0 67 19 70
2017 EN-06 43 38 0 19 0 0 0 81 19 21
2014 EN 21 38 18 14 9 0 0 59 23 250
2014 EN-02 36 45 9 0 9 0 0 82 9 11
2014 EN-03 21 37 14 16 12 0 0 58 28 43
2014 EN-04 19 38 15 16 11 0 0 58 27 104
2014 EN-05 20 32 27 14 6 0 2 52 20 66
2014 EN-06 21 50 17 4 8 0 0 71 13 24
2011 EN 29 47 12 7 6 0 0 76 12 268
2011 EN-02 15 75 10 0 0 0 0 90 0 20
2011 EN-03 20 53 15 2 11 0 0 73 13 55
2011 EN-04 32 43 12 12 2 0 0 75 14 95
2011 EN-05 28 43 15 6 8 0 0 71 14 65
2011 EN-06 48 35 3 6 6 0 0 84 13 31

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 38 44 9 7 2 0 0 82 9 262
2017 EN-02 29 57 7 7 0 0 0 86 7 14
2017 EN-03 52 38 5 3 0 0 2 91 4 56
2017 EN-04 33 44 8 13 2 0 0 77 15 96
2017 EN-05 34 44 14 6 3 0 0 78 8 71
2017 EN-06 48 52 0 0 0 0 0 100 0 21
2014 EN 36 39 15 6 3 0 0 76 9 251
2014 EN-02 18 45 18 18 0 0 0 64 18 11
2014 EN-03 37 35 19 7 2 0 0 72 9 43
2014 EN-04 36 34 23 4 3 0 0 70 7 105
2014 EN-05 36 47 3 8 6 0 0 83 14 66
2014 EN-06 42 50 4 4 0 0 0 92 4 24
2011 EN 40 44 10 6 1 0 0 84 7 270
2011 EN-02 35 35 15 10 5 0 0 70 15 20
2011 EN-03 35 45 16 0 4 0 0 80 4 55
2011 EN-04 40 47 5 7 0 0 0 87 7 95
2011 EN-05 33 48 13 6 0 0 0 81 6 67
2011 EN-06 71 23 0 6 0 0 0 94 6 31
2008 EN 30 49 13 6 2 0 0 79 8 212
2008 EN-03 18 51 24 4 2 0 0 69 6 49
2008 EN-04 29 50 14 7 0 0 0 79 7 72
2008 EN-05 31 52 5 7 5 0 0 83 12 58
2008 EN-06 50 45 0 5 0 0 0 95 5 20

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 18 40 24 11 6 0 1 59 17 265
2017 EN-02 28 29 36 7 0 0 0 57 7 14
2017 EN-03 29 45 20 5 2 0 0 73 7 56
2017 EN-04 19 42 23 11 4 0 1 61 16 97
2017 EN-05 12 37 29 12 10 0 0 49 22 73
2017 EN-06 5 34 19 24 14 0 5 40 40 21
2014 EN 23 41 21 10 6 0 0 64 16 251
2014 EN-02 9 55 27 0 9 0 0 64 9 11
2014 EN-03 21 42 26 5 5 0 2 64 10 43
2014 EN-04 21 46 22 7 5 0 0 67 11 105
2014 EN-05 30 33 15 14 8 0 0 64 21 66
2014 EN-06 21 29 17 29 4 0 0 50 33 24
2011 EN 22 38 24 12 5 0 0 59 17 269
2011 EN-02 35 60 5 0 0 0 0 95 0 20
2011 EN-03 22 44 25 4 5 0 0 65 9 55
2011 EN-04 22 37 28 12 1 0 0 59 13 95
2011 EN-05 18 37 22 15 7 0 0 55 22 67
2011 EN-06 20 13 23 27 17 0 0 33 43 30
2008 EN 15 35 26 14 10 0 0 50 25 212
2008 EN-03 8 47 22 18 4 0 0 55 22 49
2008 EN-04 15 35 28 14 8 0 0 50 22 72
2008 EN-05 10 31 31 10 17 0 0 41 28 58
2008 EN-06 20 20 25 15 20 0 0 40 35 20

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 10 29 38 14 6 1 1 21 40 263
2017 EN-02 0 14 57 29 0 0 0 29 14 14
2017 EN-03 9 21 36 23 7 2 2 31 32 56
2017 EN-04 9 37 33 12 6 2 1 18 48 95
2017 EN-05 8 33 44 7 5 0 3 13 42 73
2017 EN-06 19 14 33 24 10 0 0 34 33 21
2014 EN 11 30 41 14 4 0 1 17 41 250
2014 EN-02 18 18 36 27 0 0 0 27 36 11
2014 EN-03 14 28 42 9 7 0 0 16 42 43
2014 EN-04 9 30 39 16 3 0 3 20 40 104
2014 EN-05 11 35 41 11 3 0 0 14 46 66
2014 EN-06 17 25 46 13 0 0 0 13 42 24
2011 EN 9 29 39 16 5 1 0 21 39 270
2011 EN-02 10 20 40 25 5 0 0 30 30 20
2011 EN-03 13 20 44 16 5 2 0 22 33 55
2011 EN-04 7 27 37 21 5 1 1 27 35 95
2011 EN-05 7 40 42 4 4 1 0 9 48 67
2011 EN-06 10 32 32 19 6 0 0 26 42 31
2008 EN 17 37 30 13 2 0 0 15 55 212
2008 EN-03 22 24 41 10 2 0 0 12 47 49
2008 EN-04 18 42 26 13 1 0 0 14 60 72
2008 EN-05 19 40 28 10 2 0 2 12 60 58
2008 EN-06 5 45 25 25 0 0 0 25 50 20

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 13 19 30 23 11 3 1 36 33 263
2017 EN-02 0 14 36 50 0 0 0 50 14 14
2017 EN-03 11 18 25 18 20 7 2 41 31 56
2017 EN-04 15 20 28 22 9 4 2 34 37 95
2017 EN-05 10 22 38 26 4 0 0 30 31 73
2017 EN-06 24 0 33 19 24 0 0 43 24 21
2014 EN 11 26 34 20 6 1 3 26 38 251
2014 EN-02 18 9 9 36 18 0 9 60 30 11
2014 EN-03 7 28 30 23 7 2 2 32 37 43
2014 EN-04 13 26 31 19 5 1 5 25 41 105
2014 EN-05 12 26 42 15 5 0 0 20 38 66
2014 EN-06 4 33 42 21 0 0 0 21 38 24
2011 EN 6 24 30 25 12 1 1 38 30 268
2011 EN-02 10 5 20 45 20 0 0 65 15 20
2011 EN-03 7 13 35 24 19 2 0 43 21 54
2011 EN-04 2 25 29 24 13 3 3 39 29 95
2011 EN-05 11 32 27 24 5 0 2 29 43 66
2011 EN-06 0 35 35 19 10 0 0 29 35 31
2008 EN 28 30 25 11 5 1 0 16 59 212
2008 EN-03 24 29 22 16 6 2 0 23 54 49
2008 EN-04 32 25 31 10 1 1 0 11 58 72
2008 EN-05 31 40 22 5 2 0 0 7 71 58
2008 EN-06 30 25 15 15 15 0 0 30 55 20

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 28 29 31 8 4 1 0 12 57 265
2017 EN-02 14 36 35 14 0 0 0 14 50 14
2017 EN-03 11 30 38 7 9 4 2 17 43 56
2017 EN-04 31 29 25 12 3 0 0 15 60 97
2017 EN-05 41 25 30 1 3 0 0 4 66 73
2017 EN-06 24 24 43 9 0 0 0 9 47 21
2014 EN 37 33 22 5 2 0 0 7 70 250
2014 EN-02 36 27 27 0 9 0 0 9 64 11
2014 EN-03 26 35 35 2 2 0 0 5 60 43
2014 EN-04 36 35 20 5 3 0 1 8 72 105
2014 EN-05 46 28 17 9 0 0 0 9 74 65
2014 EN-06 33 42 21 4 0 0 0 4 75 24
2011 EN 31 31 27 7 3 0 1 10 63 269
2011 EN-02 20 25 40 10 5 0 0 15 45 20
2011 EN-03 33 25 27 9 5 0 0 15 58 55
2011 EN-04 25 34 29 7 2 0 2 10 60 95
2011 EN-05 39 34 19 6 1 0 0 7 73 67
2011 EN-06 33 33 23 3 7 0 0 10 67 30
2008 EN 48 29 17 5 0 0 0 6 77 211
2008 EN-03 49 29 14 6 2 0 0 8 78 49
2008 EN-04 44 31 22 3 0 0 0 3 75 72
2008 EN-05 60 21 16 4 0 0 0 4 81 57
2008 EN-06 35 50 0 10 0 0 5 11 89 20

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 11 25 39 18 6 0 1 25 36 264
2017 EN-02 0 7 50 35 7 0 0 43 7 14
2017 EN-03 11 20 34 23 11 0 2 34 31 56
2017 EN-04 10 25 41 15 9 0 0 24 35 96
2017 EN-05 8 30 40 19 0 1 1 20 40 73
2017 EN-06 28 24 34 14 0 0 0 14 52 21
2014 EN 10 27 43 16 4 0 0 20 37 251
2014 EN-02 0 27 27 45 0 0 0 45 27 11
2014 EN-03 7 33 37 14 9 0 0 23 39 43
2014 EN-04 9 24 47 18 3 0 0 21 32 105
2014 EN-05 12 26 42 14 5 2 0 19 39 66
2014 EN-06 17 33 42 8 0 0 0 8 50 24
2011 EN 12 26 41 16 5 0 0 21 38 269
2011 EN-02 0 10 45 35 10 0 0 45 10 20
2011 EN-03 9 22 44 20 5 0 0 25 31 55
2011 EN-04 7 24 44 21 2 0 1 23 32 95
2011 EN-05 21 30 39 5 5 0 0 9 52 66
2011 EN-06 19 42 26 6 6 0 0 13 61 31
2008 EN 19 30 34 14 2 0 0 16 50 212
2008 EN-03 24 27 33 14 2 0 0 16 51 49
2008 EN-04 22 31 33 13 1 0 0 14 53 72
2008 EN-05 16 29 43 10 2 0 0 12 45 58
2008 EN-06 10 45 35 10 0 0 0 10 55 20

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 18 28 31 15 7 1 1 22 47 265
2017 EN-02 0 29 22 29 7 7 7 42 33 14
2017 EN-03 13 23 29 16 16 2 2 33 37 56
2017 EN-04 17 27 34 17 6 0 0 23 43 97
2017 EN-05 25 32 32 9 3 0 0 12 56 73
2017 EN-06 28 28 24 14 0 0 5 15 60 21
2014 EN 21 37 28 8 5 0 0 13 58 251
2014 EN-02 9 36 27 18 9 0 0 27 45 11
2014 EN-03 19 40 26 9 5 0 2 14 60 43
2014 EN-04 21 39 27 9 5 0 0 13 60 105
2014 EN-05 24 30 33 8 3 2 0 11 56 66
2014 EN-06 25 42 25 0 8 0 0 8 67 24
2011 EN 20 29 31 14 6 1 0 19 49 270
2011 EN-02 5 0 60 20 10 5 0 32 5 20
2011 EN-03 13 31 31 20 5 0 0 25 44 55
2011 EN-04 16 34 31 12 6 1 1 18 51 95
2011 EN-05 27 31 28 12 1 0 0 13 58 67
2011 EN-06 42 19 19 10 10 0 0 19 61 31
2008 EN 35 32 23 8 2 0 0 10 67 212
2008 EN-03 39 20 31 8 2 0 0 10 59 49
2008 EN-04 36 35 21 7 1 0 0 8 71 72
2008 EN-05 38 40 17 3 2 0 0 5 78 58
2008 EN-06 25 35 25 15 0 0 0 15 60 20

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 8 19 31 25 11 4 4 38 29 265
2017 EN-02 0 14 29 36 22 0 0 57 14 14
2017 EN-03 7 11 25 25 16 13 4 49 21 56
2017 EN-04 9 18 31 27 6 3 6 36 30 97
2017 EN-05 5 23 37 21 12 1 0 33 29 73
2017 EN-06 14 28 24 19 5 0 9 27 47 21
2014 EN 6 16 33 28 12 2 3 42 24 251
2014 EN-02 9 9 18 36 27 0 0 64 18 11
2014 EN-03 2 23 26 23 21 0 5 46 27 43
2014 EN-04 6 14 34 29 10 3 5 41 22 105
2014 EN-05 6 17 32 33 8 5 0 43 24 66
2014 EN-06 13 17 42 21 8 0 0 29 29 24
2011 EN 7 18 25 32 13 1 3 48 26 269
2011 EN-02 0 10 30 20 40 0 0 60 10 20
2011 EN-03 7 9 27 29 22 4 2 54 17 55
2011 EN-04 2 18 19 44 9 1 6 58 22 95
2011 EN-05 12 21 31 25 7 0 3 34 34 67
2011 EN-06 17 37 17 23 7 0 0 30 53 30
2008 EN 15 25 31 19 6 2 2 26 42 212
2008 EN-03 16 22 29 18 12 2 0 31 40 49
2008 EN-04 17 21 31 19 4 4 4 26 41 72
2008 EN-05 16 29 34 14 3 2 2 18 46 58
2008 EN-06 10 35 30 20 0 0 5 21 47 20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 28 30 31 6 4 1 1 10 59 265
2017 EN-02 7 22 50 14 7 0 0 22 29 14
2017 EN-03 13 27 39 7 7 5 2 15 42 56
2017 EN-04 35 32 24 4 4 0 1 8 68 97
2017 EN-05 35 30 27 5 1 0 0 7 66 73
2017 EN-06 24 33 38 5 0 0 0 5 57 21
2014 EN 40 29 23 6 1 0 2 6 70 250
2014 EN-02 36 18 18 27 0 0 0 27 55 11
2014 EN-03 19 44 30 2 0 0 5 2 66 43
2014 EN-04 50 24 18 5 2 0 2 7 75 105
2014 EN-05 42 31 23 5 0 0 0 5 72 65
2014 EN-06 38 25 29 8 0 0 0 8 63 24
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 67 20 5 2 2 0 4 91 4 265
2017 EN-02 86 0 7 0 7 0 0 86 7 14
2017 EN-03 66 27 2 4 0 0 2 95 4 56
2017 EN-04 78 11 4 1 2 0 3 93 3 97
2017 EN-05 49 32 4 3 4 0 8 88 7 73
2017 EN-06 72 5 19 0 0 0 5 80 0 21
2014 EN 68 18 3 3 1 0 7 93 4 251
2014 EN-02 36 64 0 0 0 0 0 100 0 11
2014 EN-03 70 19 5 0 0 0 7 95 0 43
2014 EN-04 68 14 4 4 2 0 9 90 6 105
2014 EN-05 73 12 2 5 0 0 9 93 5 66
2014 EN-06 71 25 0 4 0 0 0 96 4 24
2011 EN 67 18 6 4 2 0 3 88 6 270
2011 EN-02 70 10 10 0 5 0 5 84 5 20
2011 EN-03 69 27 2 2 0 0 0 96 2 55
2011 EN-04 73 9 7 5 1 1 3 86 7 95
2011 EN-05 55 24 3 6 4 0 7 85 11 67
2011 EN-06 71 19 6 0 3 0 0 90 3 31
2008 EN 60 17 9 6 3 1 4 81 10 211
2008 EN-03 57 20 10 8 2 0 2 79 10 49
2008 EN-04 61 14 11 3 3 1 7 82 6 72
2008 EN-05 60 19 9 7 2 0 3 82 9 58
2008 EN-06 53 21 0 5 11 5 5 82 18 19

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 25 33 18 8 10 4 3 62 19 265
2017 EN-02 29 43 7 0 14 0 7 77 15 14
2017 EN-03 27 30 9 9 11 9 5 67 23 56
2017 EN-04 23 29 26 7 10 2 3 54 18 97
2017 EN-05 21 38 18 11 8 4 0 61 20 73
2017 EN-06 43 38 9 0 9 0 0 81 9 21
2014 EN 26 37 16 10 7 3 2 66 18 251
2014 EN-02 18 36 36 9 0 0 0 55 9 11
2014 EN-03 16 40 19 7 12 2 5 60 20 43
2014 EN-04 28 31 16 12 8 5 0 62 21 105
2014 EN-05 27 42 11 8 8 2 3 73 16 66
2014 EN-06 29 46 13 8 0 0 4 78 9 24

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 46 30 10 7 7 0 0 76 14 265
2017 EN-02 36 29 29 0 7 0 0 65 7 14
2017 EN-03 43 30 7 11 9 0 0 73 20 56
2017 EN-04 40 36 8 7 8 0 0 76 15 97
2017 EN-05 51 25 12 7 5 0 0 75 12 73
2017 EN-06 66 19 5 5 5 0 0 86 9 21
2014 EN 40 35 12 8 4 0 0 75 13 251
2014 EN-02 18 64 9 9 0 0 0 82 9 11
2014 EN-03 33 28 19 16 5 0 0 60 21 43
2014 EN-04 39 31 15 10 5 0 0 70 15 105
2014 EN-05 45 36 9 3 6 0 0 82 9 66
2014 EN-06 50 50 0 0 0 0 0 100 0 24

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 30 38 11 12 6 2 0 70 18 265
2017 EN-02 29 36 29 7 0 0 0 65 7 14
2017 EN-03 41 36 4 9 7 4 0 80 17 56
2017 EN-04 21 44 15 10 7 2 0 66 18 97
2017 EN-05 32 33 10 19 5 1 0 65 25 73
2017 EN-06 43 43 5 5 5 0 0 86 9 21
2014 EN 25 45 14 8 6 0 2 71 14 251
2014 EN-02 27 64 9 0 0 0 0 91 0 11
2014 EN-03 32 40 14 7 5 0 2 74 12 43
2014 EN-04 20 42 17 10 8 0 4 64 18 105
2014 EN-05 18 56 12 6 6 2 0 75 12 66
2014 EN-06 42 33 13 13 0 0 0 75 13 24
2011 EN 32 36 13 12 6 1 0 69 18 269
2011 EN-02 40 30 10 15 5 0 0 70 20 20
2011 EN-03 29 38 15 9 7 2 0 69 17 55
2011 EN-04 32 33 19 8 6 2 0 66 15 95
2011 EN-05 24 39 9 19 7 0 1 64 27 67
2011 EN-06 47 40 7 7 0 0 0 87 7 30
2008 EN 23 34 17 15 8 2 1 60 23 212
2008 EN-03 10 49 20 12 4 2 2 62 17 49
2008 EN-04 17 31 24 17 8 3 1 49 26 72
2008 EN-05 34 28 10 16 10 0 2 63 26 58
2008 EN-06 30 40 5 20 0 5 0 74 21 20

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 31 31 14 8 8 8 0 67 18 264
2017 EN-02 29 43 21 0 7 0 0 72 7 14
2017 EN-03 32 27 11 11 7 13 0 67 20 56
2017 EN-04 21 29 18 10 11 10 0 56 24 96
2017 EN-05 34 36 14 4 8 4 0 73 13 73
2017 EN-06 62 29 5 5 0 0 0 91 5 21
2014 EN 30 31 16 12 8 3 1 63 20 251
2014 EN-02 18 18 36 9 0 18 0 44 11 11
2014 EN-03 28 26 21 9 14 0 2 55 24 43
2014 EN-04 21 35 17 15 8 3 1 58 24 105
2014 EN-05 39 29 9 12 8 3 0 70 20 66
2014 EN-06 46 38 13 0 4 0 0 83 4 24
2011 EN 36 29 10 13 8 3 0 67 22 269
2011 EN-02 35 40 5 10 5 5 0 79 16 20
2011 EN-03 31 25 22 9 11 2 0 57 20 55
2011 EN-04 31 28 9 17 8 6 0 63 27 95
2011 EN-05 33 33 8 15 9 2 0 68 25 66
2011 EN-06 65 23 3 6 3 0 0 87 10 31
2008 EN 24 31 14 13 14 4 0 57 28 211
2008 EN-03 12 33 12 20 16 6 0 48 39 49
2008 EN-04 15 33 14 18 13 6 1 52 33 72
2008 EN-05 35 28 14 4 19 0 0 63 23 57
2008 EN-06 40 35 10 5 5 5 0 79 11 20

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 12 25 19 18 13 12 2 42 36 265
2017 EN-02 0 36 21 0 14 22 7 50 20 14
2017 EN-03 11 25 18 11 11 25 0 48 29 56
2017 EN-04 5 24 25 21 12 12 1 33 38 97
2017 EN-05 16 22 14 22 16 5 4 42 42 73
2017 EN-06 38 29 9 19 5 0 0 67 24 21
2014 EN 8 29 17 18 15 10 2 42 38 251
2014 EN-02 9 27 18 18 0 27 0 50 25 11
2014 EN-03 7 30 14 19 14 9 7 44 39 43
2014 EN-04 8 23 19 23 14 13 0 35 43 105
2014 EN-05 5 36 13 15 21 6 3 45 40 66
2014 EN-06 13 38 21 8 13 4 4 55 23 24

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 43 36 11 7 2 0 0 79 9 265
2017 EN-02 36 50 7 7 0 0 0 86 7 14
2017 EN-03 48 27 14 9 2 0 0 75 11 56
2017 EN-04 39 36 14 6 4 0 0 75 10 97
2017 EN-05 44 42 4 8 1 0 0 86 10 73
2017 EN-06 57 24 14 5 0 0 0 81 5 21
2014 EN 42 41 11 3 3 0 0 82 6 250
2014 EN-02 45 55 0 0 0 0 0 100 0 11
2014 EN-03 42 28 19 5 7 0 0 70 12 43
2014 EN-04 41 41 13 2 3 0 0 82 5 105
2014 EN-05 38 48 6 5 3 0 0 86 8 65
2014 EN-06 46 42 8 4 0 0 0 88 4 24
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 33 37 12 11 6 0 0 71 17 265
2017 EN-02 28 50 7 7 7 0 0 78 14 14
2017 EN-03 29 54 7 5 4 2 0 84 9 56
2017 EN-04 30 35 12 16 6 0 0 65 23 97
2017 EN-05 37 27 14 11 11 0 0 64 22 73
2017 EN-06 57 24 19 0 0 0 0 81 0 21
2014 EN 35 36 14 10 4 0 1 72 14 251
2014 EN-02 45 45 9 0 0 0 0 91 0 11
2014 EN-03 33 30 16 16 5 0 0 63 21 43
2014 EN-04 34 35 15 10 3 0 2 71 14 105
2014 EN-05 30 41 12 9 6 2 0 72 15 66
2014 EN-06 46 38 13 4 0 0 0 83 4 24
2011 EN 33 42 13 8 4 0 0 75 12 269
2011 EN-02 35 45 20 0 0 0 0 80 0 20
2011 EN-03 29 35 22 7 7 0 0 64 15 55
2011 EN-04 36 41 12 7 4 0 0 77 12 95
2011 EN-05 27 50 8 12 2 2 0 78 14 66
2011 EN-06 42 39 10 6 3 0 0 81 10 31
2008 EN 21 38 17 13 11 0 0 59 24 211
2008 EN-03 14 43 18 10 14 0 0 57 24 49
2008 EN-04 18 36 22 17 7 0 0 54 24 72
2008 EN-05 21 42 14 11 12 0 0 63 23 57
2008 EN-06 40 25 10 10 10 0 5 68 21 20

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 42 34 12 6 5 1 0 77 11 264
2017 EN-02 28 50 14 0 7 0 0 78 7 14
2017 EN-03 43 36 7 5 4 4 2 83 9 56
2017 EN-04 42 33 15 4 5 0 0 75 9 97
2017 EN-05 38 30 14 10 7 1 0 69 17 73
2017 EN-06 62 33 5 0 0 0 0 95 0 21
2014 EN 43 32 13 6 4 2 1 76 11 251
2014 EN-02 73 18 9 0 0 0 0 91 0 11
2014 EN-03 44 28 9 12 7 0 0 72 19 43
2014 EN-04 43 32 11 7 4 2 1 77 11 105
2014 EN-05 32 38 17 5 6 2 2 72 11 66
2014 EN-06 54 25 17 0 0 4 0 83 0 24
2011 EN 43 34 12 8 3 0 0 77 11 270
2011 EN-02 50 30 15 5 0 0 0 80 5 20
2011 EN-03 38 35 11 7 9 0 0 73 16 55
2011 EN-04 45 34 11 7 2 1 0 80 10 95
2011 EN-05 39 37 12 10 1 0 0 76 12 67
2011 EN-06 52 26 16 6 0 0 0 77 6 31
2008 EN 38 26 16 10 8 1 1 66 18 211
2008 EN-03 24 29 24 10 8 4 0 55 19 49
2008 EN-04 44 22 17 13 4 0 0 67 17 72
2008 EN-05 35 30 12 14 7 0 2 66 21 57
2008 EN-06 55 15 10 0 15 0 5 74 16 20

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 41 35 8 10 5 1 0 77 15 263
2017 EN-02 43 36 14 0 7 0 0 78 7 14
2017 EN-03 40 33 13 7 2 5 0 77 10 55
2017 EN-04 41 34 6 13 5 0 0 75 19 96
2017 EN-05 37 36 7 12 8 0 0 73 21 73
2017 EN-06 62 34 5 0 0 0 0 95 0 21
2014 EN 40 33 12 10 4 0 0 73 15 251
2014 EN-02 73 18 9 0 0 0 0 91 0 11
2014 EN-03 37 35 19 5 5 0 0 72 9 43
2014 EN-04 43 26 12 14 4 1 0 69 18 105
2014 EN-05 30 39 9 12 8 0 2 71 20 66
2014 EN-06 38 54 4 4 0 0 0 92 4 24
2011 EN 40 35 12 9 3 0 0 76 13 268
2011 EN-02 40 40 15 5 0 0 0 80 5 20
2011 EN-03 40 33 15 5 5 2 0 74 11 55
2011 EN-04 36 35 16 9 4 0 0 71 14 95
2011 EN-05 42 34 4 16 3 0 0 76 19 67
2011 EN-06 48 41 7 3 0 0 0 90 3 29
2008 EN 30 36 14 10 9 0 0 67 19 211
2008 EN-03 16 49 18 10 6 0 0 65 16 49
2008 EN-04 29 36 14 13 8 0 0 65 21 72
2008 EN-05 33 35 14 5 12 0 0 68 18 57
2008 EN-06 50 20 5 15 5 5 0 74 21 20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 78 13 5 1 1 0 3 93 2 264
2017 EN-02 71 22 0 0 7 0 0 93 7 14
2017 EN-03 79 14 5 0 0 0 2 95 0 56
2017 EN-04 85 7 4 1 1 0 2 94 2 97
2017 EN-05 70 18 4 1 0 0 7 94 1 73
2017 EN-06 85 5 10 0 0 0 0 90 0 20
2014 EN 73 15 3 1 0 0 7 96 1 251
2014 EN-02 64 36 0 0 0 0 0 100 0 11
2014 EN-03 72 21 0 0 0 0 7 100 0 43
2014 EN-04 71 13 5 1 0 1 9 94 1 105
2014 EN-05 74 11 3 3 0 0 9 93 3 66
2014 EN-06 83 17 0 0 0 0 0 100 0 24
2011 EN 77 13 6 1 0 0 3 93 2 269
2011 EN-02 84 5 5 0 0 0 5 94 0 19
2011 EN-03 78 18 4 0 0 0 0 96 0 55
2011 EN-04 79 9 5 1 0 1 4 93 1 95
2011 EN-05 69 18 4 1 1 0 6 92 3 67
2011 EN-06 81 6 10 3 0 0 0 87 3 31
2008 EN 68 16 5 2 1 1 6 90 4 212
2008 EN-03 57 24 8 4 2 0 4 85 6 49
2008 EN-04 71 13 6 1 1 0 8 91 3 72
2008 EN-05 74 14 3 0 2 2 5 94 2 58
2008 EN-06 60 15 5 10 0 5 5 83 11 20

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 61 23 7 4 3 1 1 85 8 265
2017 EN-02 43 36 7 7 0 0 7 85 8 14
2017 EN-03 61 21 9 5 4 0 0 82 9 56
2017 EN-04 65 19 7 4 4 0 1 84 8 97
2017 EN-05 56 27 5 4 3 3 1 87 7 73
2017 EN-06 76 24 0 0 0 0 0 100 0 21
2014 EN 46 26 11 6 4 3 3 77 11 251
2014 EN-02 64 36 0 0 0 0 0 100 0 11
2014 EN-03 42 30 16 5 0 5 2 78 5 43
2014 EN-04 49 25 12 5 6 2 2 76 11 105
2014 EN-05 43 27 6 11 6 5 3 75 18 66
2014 EN-06 46 21 13 4 4 0 13 76 10 24
2011 EN 43 34 13 4 4 1 1 79 8 270
2011 EN-02 55 20 15 5 5 0 0 75 10 20
2011 EN-03 44 36 15 2 4 0 0 80 5 55
2011 EN-04 45 31 14 4 3 2 1 78 8 95
2011 EN-05 36 45 13 1 4 0 0 81 6 67
2011 EN-06 42 26 10 10 3 0 10 75 14 31

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 54 29 5 6 6 1 0 84 12 265
2017 EN-02 57 36 0 7 0 0 0 93 7 14
2017 EN-03 55 32 2 4 5 2 0 89 9 56
2017 EN-04 55 27 5 9 4 0 0 81 13 97
2017 EN-05 44 32 8 3 12 1 0 76 15 73
2017 EN-06 86 14 0 0 0 0 0 100 0 21

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 53 28 8 4 6 1 0 82 10 265
2017 EN-02 71 22 7 0 0 0 0 93 0 14
2017 EN-03 55 28 5 2 7 2 0 85 9 56
2017 EN-04 54 29 8 5 4 0 0 82 9 97
2017 EN-05 44 29 11 4 11 1 0 74 15 73
2017 EN-06 72 19 0 0 0 5 5 100 0 21

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 47 32 7 7 6 0 0 79 14 264
2017 EN-02 43 36 7 14 0 0 0 78 14 14
2017 EN-03 50 36 4 5 5 0 0 86 11 56
2017 EN-04 44 36 5 8 6 0 0 80 14 97
2017 EN-05 44 24 14 7 11 0 0 68 18 72
2017 EN-06 71 19 5 0 0 5 0 95 0 21
2014 EN 42 36 10 8 4 0 0 78 12 251
2014 EN-02 64 36 0 0 0 0 0 100 0 11
2014 EN-03 40 33 16 9 2 0 0 72 12 43
2014 EN-04 42 35 9 10 4 1 0 78 13 105
2014 EN-05 38 35 14 8 6 0 0 73 14 66
2014 EN-06 42 54 0 0 4 0 0 96 4 24
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 18 39 11 19 5 3 5 62 26 100
2017 EN-04 12 29 12 41 0 6 0 44 44 17
2017 EN-05 15 42 9 14 9 4 7 63 26 55
2017 EN-06 37 48 5 10 0 0 0 84 10 19
2014 EN 17 40 18 10 6 2 6 62 18 98
2014 EN-04 6 29 24 24 18 0 0 35 41 17
2014 EN-05 20 44 20 4 6 0 6 68 11 50
2014 EN-06 19 43 14 14 0 0 10 68 16 21

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 29 35 17 7 5 5 1 69 13 265
2017 EN-02 22 36 29 0 14 0 0 57 14 14
2017 EN-03 34 27 14 5 5 13 2 71 13 56
2017 EN-04 23 36 25 8 6 2 0 60 15 97
2017 EN-05 30 44 10 7 4 5 0 78 12 73
2017 EN-06 53 24 9 9 0 0 5 80 10 21
2014 EN 27 39 14 7 5 8 0 71 13 250
2014 EN-02 55 27 0 0 9 9 0 90 10 11
2014 EN-03 23 42 19 2 7 7 0 70 10 43
2014 EN-04 25 36 18 9 4 9 0 67 14 105
2014 EN-05 25 41 12 8 8 6 0 70 16 65
2014 EN-06 38 38 4 8 0 13 0 86 10 24
2011 EN 27 36 17 10 4 6 0 68 14 270
2011 EN-02 35 45 10 5 0 5 0 84 5 20
2011 EN-03 20 27 20 16 5 11 0 53 24 55
2011 EN-04 26 34 19 9 4 7 0 65 15 95
2011 EN-05 25 42 19 7 4 1 0 68 12 67
2011 EN-06 45 39 6 6 0 3 0 87 7 31

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 20 38 16 13 10 2 0 60 24 265
2017 EN-02 14 43 22 7 7 7 0 62 15 14
2017 EN-03 30 27 21 11 5 4 2 60 17 56
2017 EN-04 16 37 18 17 11 1 0 54 28 97
2017 EN-05 16 45 11 14 12 1 0 63 26 73
2017 EN-06 28 53 9 5 5 0 0 81 9 21
2014 EN 18 32 21 18 9 1 0 51 27 250
2014 EN-02 45 18 18 9 9 0 0 64 18 11
2014 EN-03 12 35 23 21 7 2 0 48 29 43
2014 EN-04 13 34 24 18 9 2 0 48 27 105
2014 EN-05 17 34 19 15 15 0 0 51 31 65
2014 EN-06 38 25 17 21 0 0 0 63 21 24
2011 EN 23 33 20 15 8 1 0 56 23 269
2011 EN-02 20 35 40 0 5 0 0 55 5 20
2011 EN-03 13 31 27 20 9 0 0 44 29 55
2011 EN-04 22 29 20 18 9 2 0 52 27 94
2011 EN-05 22 40 13 15 9 0 0 63 24 67
2011 EN-06 45 29 13 10 3 0 0 74 13 31
2008 EN 11 27 20 21 19 1 0 39 40 212
2008 EN-03 4 49 14 14 16 2 0 54 31 49
2008 EN-04 7 19 21 28 24 1 0 27 52 72
2008 EN-05 16 17 22 21 24 0 0 33 45 58
2008 EN-06 20 30 25 20 5 0 0 50 25 20

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 14 31 21 17 13 4 0 47 31 265
2017 EN-02 22 14 43 7 7 7 0 39 15 14
2017 EN-03 27 21 23 14 7 7 0 52 23 56
2017 EN-04 9 31 22 24 11 3 0 41 36 97
2017 EN-05 10 34 20 14 19 3 0 45 34 73
2017 EN-06 14 62 9 5 9 0 0 76 14 21
2014 EN 10 27 28 19 14 3 0 38 34 251
2014 EN-02 27 18 36 0 18 0 0 45 18 11
2014 EN-03 5 26 37 19 14 0 0 30 33 43
2014 EN-04 9 23 30 23 13 3 0 32 37 105
2014 EN-05 11 35 18 15 17 5 0 47 33 66
2014 EN-06 8 33 21 21 8 8 0 45 32 24
2011 EN 8 36 23 20 9 4 0 46 30 270
2011 EN-02 20 15 30 25 5 5 0 37 32 20
2011 EN-03 11 31 20 22 13 4 0 43 36 55
2011 EN-04 6 36 31 13 8 6 0 45 22 95
2011 EN-05 3 42 13 30 9 3 0 46 40 67
2011 EN-06 13 42 23 16 6 0 0 55 23 31
2008 EN 4 21 19 30 23 3 0 26 55 212
2008 EN-03 0 24 14 37 16 8 0 27 58 49
2008 EN-04 3 13 25 31 28 1 0 15 59 72
2008 EN-05 5 22 14 29 29 0 0 28 59 58
2008 EN-06 10 30 25 20 10 5 0 42 32 20

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 20 29 15 15 15 4 0 52 32 265
2017 EN-02 22 28 7 7 29 7 0 54 39 14
2017 EN-03 28 20 20 18 4 11 0 54 24 56
2017 EN-04 13 32 15 20 18 2 0 46 38 97
2017 EN-05 18 33 18 14 15 3 0 52 30 73
2017 EN-06 38 38 5 5 14 0 0 76 19 21
2014 EN 13 26 23 20 14 4 0 41 35 251
2014 EN-02 27 18 18 27 9 0 0 45 36 11
2014 EN-03 9 26 23 26 12 5 0 37 39 43
2014 EN-04 9 27 28 18 13 5 0 38 33 105
2014 EN-05 15 26 20 17 18 5 0 43 37 66
2014 EN-06 21 33 8 21 13 4 0 57 35 24
2011 EN 13 35 19 18 9 5 0 51 29 270
2011 EN-02 15 25 30 25 5 0 0 40 30 20
2011 EN-03 13 25 25 18 11 7 0 41 31 55
2011 EN-04 11 34 21 18 7 9 0 49 28 95
2011 EN-05 9 49 7 21 13 0 0 58 34 67
2011 EN-06 32 32 23 6 3 3 0 67 10 31
2008 EN 7 23 18 23 22 7 0 32 48 211
2008 EN-03 4 20 27 20 20 8 0 27 44 49
2008 EN-04 4 17 15 34 21 8 0 23 60 71
2008 EN-05 5 28 10 22 31 3 0 34 55 58
2008 EN-06 25 40 20 0 10 5 0 68 11 20

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 17 35 19 18 9 2 0 53 28 264
2017 EN-02 7 43 28 0 14 7 0 54 15 14
2017 EN-03 24 33 22 13 5 4 0 58 19 55
2017 EN-04 13 32 21 23 8 3 0 47 32 97
2017 EN-05 16 38 16 19 10 0 0 55 29 73
2017 EN-06 24 43 9 19 5 0 0 67 24 21
2014 EN 14 33 24 18 10 2 0 47 28 251
2014 EN-02 36 27 18 9 9 0 0 64 18 11
2014 EN-03 9 37 32 14 5 2 0 48 19 43
2014 EN-04 15 22 28 20 14 1 0 37 35 105
2014 EN-05 11 42 17 18 11 2 0 54 29 66
2014 EN-06 13 46 17 17 4 4 0 61 22 24
2011 EN 13 40 20 17 8 2 0 54 26 270
2011 EN-02 10 45 15 25 5 0 0 55 30 20
2011 EN-03 9 44 29 7 5 4 2 56 13 55
2011 EN-04 12 34 22 20 11 2 0 46 31 95
2011 EN-05 10 43 15 21 9 1 0 55 30 67
2011 EN-06 26 42 13 13 6 0 0 68 19 31
2008 EN 9 35 19 22 14 1 0 44 37 211
2008 EN-03 8 43 18 18 10 2 0 52 29 49
2008 EN-04 6 28 25 28 14 0 0 33 42 72
2008 EN-05 9 40 12 16 21 2 0 50 38 57
2008 EN-06 15 35 25 25 0 0 0 50 25 20
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 19 41 20 14 6 0 1 60 20 265
2017 EN-02 29 43 0 14 7 7 0 77 23 14
2017 EN-03 29 41 25 2 2 0 2 71 4 56
2017 EN-04 10 38 23 22 7 0 0 48 29 97
2017 EN-05 19 48 16 11 4 0 1 68 15 73
2017 EN-06 28 29 14 24 5 0 0 57 28 21
2014 EN 20 34 24 13 7 1 0 55 20 251
2014 EN-02 36 9 36 9 9 0 0 45 18 11
2014 EN-03 12 49 21 9 7 2 0 62 17 43
2014 EN-04 18 29 32 15 5 1 0 47 20 105
2014 EN-05 23 38 14 12 12 2 0 61 25 66
2014 EN-06 29 33 21 13 4 0 0 63 17 24
2011 EN 22 42 18 13 5 0 0 64 18 268
2011 EN-02 20 35 30 15 0 0 0 55 15 20
2011 EN-03 13 47 24 7 7 2 0 61 15 55
2011 EN-04 23 40 19 13 5 0 0 63 18 95
2011 EN-05 18 45 14 17 6 0 0 64 23 66
2011 EN-06 40 33 10 13 3 0 0 73 17 30

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 31 48 14 5 1 2 0 80 6 265
2017 EN-02 36 35 22 7 0 0 0 71 7 14
2017 EN-03 32 55 7 2 0 4 0 91 2 56
2017 EN-04 25 50 14 7 2 2 0 76 9 97
2017 EN-05 33 47 15 5 0 0 0 80 5 73
2017 EN-06 48 33 14 0 5 0 0 81 5 21
2014 EN 37 44 11 5 2 1 0 82 7 251
2014 EN-02 18 73 0 9 0 0 0 91 9 11
2014 EN-03 42 30 21 5 2 0 0 72 7 43
2014 EN-04 35 49 10 3 2 1 0 85 5 105
2014 EN-05 35 45 6 8 3 3 0 83 11 66
2014 EN-06 54 29 13 4 0 0 0 83 4 24
2011 EN 37 43 14 3 1 2 0 81 5 270
2011 EN-02 35 30 25 5 0 5 0 68 5 20
2011 EN-03 27 40 22 2 5 4 0 70 8 55
2011 EN-04 39 45 11 3 1 1 0 85 4 95
2011 EN-05 28 52 13 4 0 1 0 82 5 67
2011 EN-06 68 26 6 0 0 0 0 94 0 31

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 34 38 14 8 3 3 0 74 12 263
2017 EN-02 36 28 14 7 7 7 0 69 15 14
2017 EN-03 41 29 14 11 2 2 2 72 13 56
2017 EN-04 19 51 15 8 4 3 0 72 13 96
2017 EN-05 40 34 14 7 4 1 0 75 11 73
2017 EN-06 67 24 5 0 0 5 0 95 0 21
2014 EN 37 41 11 6 3 2 0 80 9 251
2014 EN-02 27 64 9 0 0 0 0 91 0 11
2014 EN-03 21 49 16 5 5 2 2 73 10 43
2014 EN-04 32 47 10 6 2 3 0 81 8 105
2014 EN-05 47 30 9 9 5 0 0 77 14 66
2014 EN-06 63 25 13 0 0 0 0 88 0 24
2011 EN 37 42 11 5 3 1 0 81 8 270
2011 EN-02 15 55 25 0 0 5 0 74 0 20
2011 EN-03 31 45 9 7 5 2 0 78 13 55
2011 EN-04 37 41 13 5 3 1 0 79 9 95
2011 EN-05 36 45 9 6 3 1 0 82 9 67
2011 EN-06 68 26 6 0 0 0 0 94 0 31
2008 EN 31 40 14 8 2 4 0 74 11 212
2008 EN-03 22 47 16 10 0 4 0 72 11 49
2008 EN-04 25 39 17 10 3 6 1 69 13 72
2008 EN-05 29 41 16 9 3 2 0 72 12 58
2008 EN-06 70 20 5 0 5 0 0 90 5 20

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 20 41 19 10 6 3 1 63 17 264
2017 EN-02 0 43 43 0 7 7 0 46 8 14
2017 EN-03 27 36 18 9 7 2 2 65 17 56
2017 EN-04 13 40 19 15 8 4 1 56 24 96
2017 EN-05 22 47 19 7 3 1 1 70 10 73
2017 EN-06 38 43 9 9 0 0 0 81 9 21
2014 EN 25 35 24 10 6 2 0 61 15 251
2014 EN-02 18 18 36 27 0 0 0 36 27 11
2014 EN-03 21 35 18 14 7 5 0 59 22 43
2014 EN-04 24 33 28 9 6 1 0 58 14 105
2014 EN-05 29 33 20 8 8 2 2 64 16 66
2014 EN-06 25 50 21 4 0 0 0 75 4 24
2011 EN 17 39 25 11 4 4 1 58 15 269
2011 EN-02 5 45 25 20 0 5 0 53 21 20
2011 EN-03 9 33 36 13 5 4 0 43 19 55
2011 EN-04 18 34 27 12 3 5 1 56 16 94
2011 EN-05 16 45 22 6 6 3 1 64 13 67
2011 EN-06 35 45 10 10 0 0 0 81 10 31

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 17 24 19 16 13 10 1 47 32 263
2017 EN-02 14 14 36 0 21 14 0 34 24 14
2017 EN-03 29 16 14 11 13 16 2 54 28 56
2017 EN-04 9 22 23 20 15 10 1 35 39 96
2017 EN-05 15 29 14 21 13 6 3 48 36 72
2017 EN-06 38 34 14 5 0 9 0 79 5 21
2014 EN 16 24 20 21 10 8 1 44 34 251
2014 EN-02 9 36 18 27 9 0 0 45 36 11
2014 EN-03 12 19 23 19 12 14 2 36 36 43
2014 EN-04 16 21 23 23 9 9 0 41 34 105
2014 EN-05 15 27 21 18 14 5 0 45 33 66
2014 EN-06 33 25 0 21 8 4 8 67 33 24
2011 EN 15 24 27 11 9 11 1 45 23 270
2011 EN-02 10 25 25 20 0 15 5 44 25 20
2011 EN-03 11 24 36 5 11 13 0 40 19 55
2011 EN-04 13 21 27 13 13 14 0 39 29 95
2011 EN-05 13 27 27 13 9 7 3 45 25 67
2011 EN-06 39 26 13 10 0 10 3 74 11 31

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 57 23 10 5 2 0 4 83 7 265
2017 EN-02 79 0 14 0 7 0 0 79 7 14
2017 EN-03 57 25 11 2 2 0 3 85 4 56
2017 EN-04 63 20 10 5 0 0 2 84 5 97
2017 EN-05 41 33 7 8 3 0 8 81 12 73
2017 EN-06 72 9 14 5 0 0 0 81 5 21
2014 EN 53 28 6 5 1 0 8 87 6 251
2014 EN-02 45 55 0 0 0 0 0 100 0 11
2014 EN-03 54 26 9 7 0 0 5 83 7 43
2014 EN-04 52 26 6 5 2 1 9 86 7 105
2014 EN-05 53 24 6 6 0 0 11 86 7 66
2014 EN-06 54 38 4 0 0 0 4 96 0 24

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 64 22 7 2 1 1 3 90 3 264
2017 EN-02 93 7 0 0 0 0 0 100 0 14
2017 EN-03 66 21 7 0 4 0 2 89 4 56
2017 EN-04 63 23 8 2 1 1 2 88 3 97
2017 EN-05 55 29 4 3 0 1 7 92 3 72
2017 EN-06 72 5 14 0 0 5 5 84 0 21
2014 EN 62 22 5 2 2 2 6 91 4 251
2014 EN-02 55 18 9 9 0 9 0 80 10 11
2014 EN-03 58 35 0 2 0 0 5 98 2 43
2014 EN-04 59 23 7 2 2 3 5 89 4 105
2014 EN-05 64 18 5 2 3 0 9 90 5 66
2014 EN-06 75 13 4 4 0 0 4 91 4 24
2011 EN 67 23 7 1 0 0 2 92 1 269
2011 EN-02 70 15 5 5 0 0 5 89 5 20
2011 EN-03 62 27 11 0 0 0 0 89 0 55
2011 EN-04 71 16 8 1 0 0 4 90 1 95
2011 EN-05 60 34 3 0 1 0 1 95 2 67
2011 EN-06 77 17 7 0 0 0 0 93 0 30
2008 EN 60 29 5 2 1 0 2 91 4 212
2008 EN-03 57 29 6 6 0 0 2 88 6 49
2008 EN-04 57 29 8 1 1 0 3 89 3 72
2008 EN-05 67 28 2 0 2 0 2 96 2 58
2008 EN-06 65 20 5 5 5 0 0 85 10 20

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 20 33 13 18 14 2 0 54 32 264
2017 EN-02 35 22 22 7 14 0 0 57 22 14
2017 EN-03 23 27 14 20 11 4 2 53 32 56
2017 EN-04 10 37 14 22 16 2 0 48 38 96
2017 EN-05 25 29 14 15 16 1 0 54 32 73
2017 EN-06 24 57 5 9 5 0 0 81 14 21
2014 EN 10 24 16 24 24 1 1 35 49 251
2014 EN-02 18 27 9 27 18 0 0 45 45 11
2014 EN-03 14 26 16 14 28 2 0 40 43 43
2014 EN-04 10 19 17 26 28 1 0 29 54 105
2014 EN-05 9 26 16 24 23 0 2 35 48 66
2014 EN-06 8 33 13 29 13 0 4 43 43 24
2011 EN 20 36 22 13 9 0 0 56 22 270
2011 EN-02 15 35 30 10 10 0 0 50 20 20
2011 EN-03 25 29 16 22 7 0 0 55 29 55
2011 EN-04 15 40 24 12 9 0 0 55 21 95
2011 EN-05 10 45 24 10 10 0 0 55 21 67
2011 EN-06 48 19 16 10 6 0 0 68 16 31
2008 EN 12 36 21 16 14 0 0 49 30 212
2008 EN-03 8 37 18 18 18 0 0 45 37 49
2008 EN-04 6 38 29 14 14 0 0 43 28 72
2008 EN-05 10 38 17 19 14 2 0 49 33 58
2008 EN-06 40 30 15 5 10 0 0 70 15 20

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 24 24 14 15 19 3 2 50 35 265
2017 EN-02 22 28 22 7 7 7 7 58 17 14
2017 EN-03 27 21 16 18 16 2 0 49 34 56
2017 EN-04 11 27 20 15 23 3 1 40 40 97
2017 EN-05 33 18 7 16 20 3 3 54 39 73
2017 EN-06 43 33 5 5 9 0 5 80 15 21
2014 EN 14 25 16 17 26 2 1 39 44 251
2014 EN-02 18 18 18 27 18 0 0 36 45 11
2014 EN-03 7 18 21 21 33 0 0 25 54 43
2014 EN-04 14 17 17 18 31 2 0 32 51 105
2014 EN-05 18 33 12 12 18 3 3 55 32 66
2014 EN-06 8 42 13 13 21 0 4 52 35 24
2011 EN 15 33 14 19 17 0 0 49 37 269
2011 EN-02 20 35 10 25 10 0 0 55 35 20
2011 EN-03 13 27 16 27 15 2 0 41 43 55
2011 EN-04 11 33 18 19 19 0 1 44 38 95
2011 EN-05 9 39 11 15 26 0 0 48 41 66
2011 EN-06 42 32 13 10 3 0 0 74 13 31
2008 EN 13 28 16 19 23 0 1 41 42 212
2008 EN-03 16 35 14 10 22 0 2 52 33 49
2008 EN-04 6 22 18 28 26 0 0 28 54 72
2008 EN-05 16 26 16 14 29 0 0 41 43 58
2008 EN-06 25 30 20 20 0 0 5 58 21 20

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 20 32 25 12 8 2 0 54 21 264
2017 EN-02 22 21 43 0 7 7 0 46 8 14
2017 EN-03 23 32 25 9 4 5 2 60 13 56
2017 EN-04 15 30 28 17 10 0 0 45 27 96
2017 EN-05 22 34 22 12 8 1 0 57 21 73
2017 EN-06 33 34 9 9 9 5 0 70 20 21

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 35 40 14 4 2 3 1 79 7 265
2017 EN-02 22 50 21 7 0 0 0 72 7 14
2017 EN-03 30 38 16 7 2 5 2 73 10 56
2017 EN-04 28 48 12 3 3 5 0 80 7 97
2017 EN-05 48 30 16 3 1 0 1 79 4 73
2017 EN-06 57 38 5 0 0 0 0 95 0 21
2014 EN 41 36 13 6 1 2 0 80 7 251
2014 EN-02 36 45 9 0 9 0 0 82 9 11
2014 EN-03 35 33 19 9 2 2 0 69 12 43
2014 EN-04 38 33 18 8 1 2 0 73 9 105
2014 EN-05 46 45 3 3 0 2 2 94 3 66
2014 EN-06 58 25 13 0 0 4 0 87 0 24

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 36 42 12 6 3 2 0 79 9 265
2017 EN-02 50 36 7 7 0 0 0 86 7 14
2017 EN-03 32 41 14 7 2 4 0 76 9 56
2017 EN-04 27 52 11 4 4 2 0 80 8 97
2017 EN-05 44 36 11 7 3 0 0 80 10 73
2017 EN-06 57 24 15 0 5 0 0 81 5 21
2014 EN 40 38 13 5 3 1 0 79 8 251
2014 EN-02 55 27 0 9 9 0 0 82 18 11
2014 EN-03 37 40 12 2 7 2 0 79 10 43
2014 EN-04 36 33 22 7 1 1 0 70 8 105
2014 EN-05 35 51 5 3 3 2 2 89 6 66
2014 EN-06 67 21 8 4 0 0 0 88 4 24
2011 EN 33 45 15 3 2 1 0 80 5 269
2011 EN-02 45 25 15 5 5 5 0 74 11 20
2011 EN-03 31 42 18 5 4 0 0 73 9 55
2011 EN-04 32 45 17 2 3 1 0 77 5 94
2011 EN-05 24 58 13 3 0 1 0 83 3 67
2011 EN-06 48 42 6 0 0 3 0 93 0 31

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 43 36 10 7 3 0 0 80 11 265
2017 EN-02 43 43 0 7 7 0 0 86 14 14
2017 EN-03 43 38 7 9 4 0 0 80 12 56
2017 EN-04 38 39 10 8 3 0 1 78 11 97
2017 EN-05 42 37 14 4 3 0 0 80 7 73
2017 EN-06 72 9 9 5 5 0 0 81 9 21
2014 EN 45 34 12 4 3 1 0 80 8 250
2014 EN-02 64 27 9 0 0 0 0 91 0 11
2014 EN-03 52 19 17 7 5 0 0 71 12 42
2014 EN-04 35 42 12 6 3 2 0 79 9 105
2014 EN-05 43 39 9 3 5 0 2 83 8 66
2014 EN-06 71 17 13 0 0 0 0 88 0 24
2011 EN 39 39 12 6 3 0 0 79 9 270
2011 EN-02 40 30 15 15 0 0 0 70 15 20
2011 EN-03 35 42 16 2 5 0 0 76 7 55
2011 EN-04 38 40 13 6 3 0 0 78 9 95
2011 EN-05 34 43 12 7 1 1 0 79 9 67
2011 EN-06 61 29 3 6 0 0 0 90 6 31
2008 EN 21 45 19 9 7 0 0 66 15 211
2008 EN-03 18 53 14 8 6 0 0 71 14 49
2008 EN-04 10 46 29 11 4 0 0 56 15 72
2008 EN-05 21 40 18 7 14 0 0 61 21 57
2008 EN-06 50 35 10 5 0 0 0 85 5 20

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 30 31 19 11 7 1 0 62 18 264
2017 EN-02 36 36 14 0 7 7 0 77 8 14
2017 EN-03 38 27 18 13 2 0 2 67 15 55
2017 EN-04 24 32 22 11 10 1 0 56 22 97
2017 EN-05 27 36 19 10 8 0 0 63 18 73
2017 EN-06 53 24 14 5 5 0 0 76 9 21
2014 EN 18 38 20 14 10 1 0 56 24 251
2014 EN-02 27 27 27 9 9 0 0 55 18 11
2014 EN-03 16 39 21 16 7 0 0 56 23 43
2014 EN-04 18 32 20 15 13 1 0 51 29 105
2014 EN-05 15 41 21 11 11 0 2 57 22 66
2014 EN-06 25 50 8 13 0 4 0 78 13 24
2011 EN 25 40 16 13 5 0 1 65 18 269
2011 EN-02 30 35 5 25 5 0 0 65 30 20
2011 EN-03 24 41 15 9 7 0 4 67 17 54
2011 EN-04 25 37 23 8 6 0 0 62 15 95
2011 EN-05 16 42 15 22 4 0 0 58 27 67
2011 EN-06 42 45 6 6 0 0 0 87 6 31

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 32 33 17 13 5 0 0 65 18 264
2017 EN-02 22 43 14 7 7 7 0 69 15 14
2017 EN-03 41 30 14 11 2 0 2 73 13 56
2017 EN-04 26 32 20 15 7 0 0 58 23 97
2017 EN-05 27 36 19 12 5 0 0 63 18 73
2017 EN-06 60 25 5 5 5 0 0 85 10 20
2014 EN 20 37 21 16 6 0 0 57 22 250
2014 EN-02 27 36 18 9 9 0 0 64 18 11
2014 EN-03 19 35 23 19 5 0 0 53 23 43
2014 EN-04 18 33 20 21 7 1 0 52 28 105
2014 EN-05 19 37 23 11 9 0 2 56 20 65
2014 EN-06 29 50 17 4 0 0 0 79 4 24
2011 EN 24 41 16 14 5 0 0 65 19 269
2011 EN-02 30 30 20 15 5 0 0 60 20 20
2011 EN-03 22 44 11 15 7 0 0 67 22 54
2011 EN-04 24 40 21 8 6 0 0 64 15 95
2011 EN-05 16 42 15 22 4 0 0 58 27 67
2011 EN-06 42 42 6 10 0 0 0 84 10 31
2008 EN 11 39 20 21 8 0 0 51 29 211
2008 EN-03 12 41 22 16 8 0 0 53 24 49
2008 EN-04 4 39 25 25 7 0 0 43 32 72
2008 EN-05 11 35 19 23 12 0 0 46 35 57
2008 EN-06 30 40 10 20 0 0 0 70 20 20

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 26 28 19 12 10 5 0 57 23 265
2017 EN-02 22 29 7 28 7 7 0 54 38 14
2017 EN-03 29 25 21 14 3 5 2 58 19 56
2017 EN-04 17 35 17 11 17 3 0 54 29 97
2017 EN-05 27 23 25 8 11 6 0 54 20 73
2017 EN-06 53 28 9 9 0 0 0 81 9 21
2014 EN 17 31 22 16 10 4 0 50 27 251
2014 EN-02 27 18 36 9 9 0 0 45 18 11
2014 EN-03 21 25 21 21 9 2 0 47 31 43
2014 EN-04 16 26 25 15 13 5 0 44 30 105
2014 EN-05 16 38 15 17 8 5 2 58 26 66
2014 EN-06 17 46 17 13 8 0 0 63 21 24
2011 EN 23 34 17 12 11 4 0 59 23 268
2011 EN-02 25 40 0 20 10 5 0 68 32 20
2011 EN-03 19 35 20 9 13 4 0 56 23 54
2011 EN-04 24 29 19 11 11 6 0 57 22 95
2011 EN-05 18 38 17 15 11 2 0 57 26 66
2011 EN-06 39 29 19 6 6 0 0 68 13 31
2008 EN 15 26 22 19 13 4 0 43 34 211
2008 EN-03 16 27 22 16 14 4 0 45 32 49
2008 EN-04 7 29 26 22 13 3 0 37 36 72
2008 EN-05 12 23 16 19 21 7 2 38 44 57
2008 EN-06 35 20 25 20 0 0 0 55 20 20
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 EN 21 49 30 265
2017 EN-02 50 43 7 14
2017 EN-03 9 52 39 56
2017 EN-04 17 47 35 97
2017 EN-05 29 47 25 73
2017 EN-06 28 57 14 21
2014 EN 25 39 36 251
2014 EN-02 18 36 45 11
2014 EN-03 30 42 28 43
2014 EN-04 18 38 44 105
2014 EN-05 27 47 26 66
2014 EN-06 38 21 42 24
2011 EN 19 48 33 270
2011 EN-02 30 35 35 20
2011 EN-03 16 51 33 55
2011 EN-04 17 45 38 95
2011 EN-05 15 55 30 67
2011 EN-06 26 45 29 31

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 EN 32 23 24 9 9 3 57
2017 EN-04 41 18 24 6 6 6 17
2017 EN-05 38 14 33 10 5 0 21
2014 EN 39 26 16 16 9999 3 62
2014 EN-03 31 38 15 8 9999 8 13
2014 EN-04 42 16 21 21 9999 0 19
2014 EN-05 39 22 11 22 9999 6 18
2011 EN 28 22 34 8 9999 8 50
2011 EN-04 44 19 25 6 9999 6 16
2011 EN-05 70 0 20 10 9999 0 10
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 16 84 265
2017 EN-03 16 84 56
2017 EN-04 13 87 97
2017 EN-05 16 84 73
2014 EN 16 84 251
2014 EN-03 23 77 43
2014 EN-04 19 81 105
2014 EN-05 9 91 66

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 EN 43 42
2017 EN-04 54 13
2014 EN 41 39
2014 EN-04 45 20

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EN 45 42
2017 EN-04 38 13
2017 EN-05 50 12
2014 EN 59 39
2014 EN-03 50 10
2014 EN-04 65 20

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 EN 14 42
2014 EN 15 39
2014 EN-03 0 10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EN 0 42
2017 EN-04 0 13
2017 EN-05 0 12
2014 EN 0 39
2014 EN-03 0 10
2014 EN-04 0 20

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 EN-04 0 13

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 EN-04 0 13
2017 EN-05 0 12
2014 EN-03 0 10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 EN 45 42
2017 EN-04 54 13
2017 EN-05 50 12
2014 EN 46 39
2014 EN-03 70 10
2014 EN-04 25 20

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 EN 36 42
2017 EN-04 54 13
2014 EN 36 39
2014 EN-04 40 20

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 EN 43 42
2017 EN-04 54 13
2017 EN-05 41 12
2014 EN 33 39
2014 EN-04 30 20

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 EN 43 42
2017 EN-04 54 13
2014 EN 49 39
2014 EN-03 70 10
2014 EN-04 40 20

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 EN 33 42
2017 EN-04 54 13
2014 EN 33 39
2014 EN-04 30 20

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 EN 55 42
2017 EN-04 46 13
2017 EN-05 58 12
2014 EN 64 39
2014 EN-03 70 10
2014 EN-04 65 20

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 EN 29 42
2014 EN 51 39
2014 EN-03 60 10
2014 EN-04 40 20

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 EN 0 42
2017 EN-04 0 13
2017 EN-05 0 12
2014 EN 0 39
2014 EN-03 0 10
2014 EN-04 0 20

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 EN 0 42
2017 EN-04 0 13
2017 EN-05 0 12

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 EN 14 42
2014 EN 18 39

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 EN 40 42
2017 EN-04 38 13
2014 EN 38 39
2014 EN-04 35 20

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 EN 22 42
2017 EN-05 42 12
2014 EN 33 39
2014 EN-03 50 10
2014 EN-04 25 20

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 EN-04 0 13

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EN 60 42
2017 EN-04 54 13
2017 EN-05 67 12
2014 EN 54 39
2014 EN-03 50 10
2014 EN-04 50 20

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 EN 31 42
2017 EN-05 58 12
2014 EN 38 39
2014 EN-04 55 20

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 EN 14 42
2017 EN-04 0 13
2014 EN 20 39

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 EN 21 42
2014 EN 13 39
2014 EN-04 0 20

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 EN 12 42
2014 EN-04 0 20

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 EN-04 0 13
2014 EN-04 0 20

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EN-04 0 13

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EN 19 42
2017 EN-04 38 13
2014 EN 21 39

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 EN 34 38
2017 EN-05 46 11
2014 EN 22 37
2014 EN-04 30 20

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 EN-05 0 11

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EN-04 0 13
2014 EN-04 0 20

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 EN 13 38
2017 EN-04 0 13

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 EN 13 38
2014 EN 19 37
2014 EN-04 25 20

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 EN-05 0 11

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 EN-04 0 13
2017 EN-05 0 11
2014 EN 16 37

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 EN 24 38
2014 EN 24 37
2014 EN-04 30 20

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 EN-05 0 11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EN 39 38
2014 EN 38 37
2014 EN-04 40 20

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EN-04 0 13
2017 EN-05 0 11
2014 EN-04 0 20

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EN 50 38
2017 EN-04 69 13
2017 EN-05 54 11
2014 EN 46 37
2014 EN-04 40 20

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EN 0 38
2017 EN-04 0 13
2017 EN-05 0 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EN 13 38
2014 EN 13 37

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 98 2 42
2017 EN-04 100 0 13
2017 EN-05 100 0 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 17 20 20 5 7 25 6 54 17 265
2017 EN-02 7 22 43 0 7 14 7 36 9 14
2017 EN-03 18 13 20 7 5 32 5 49 20 56
2017 EN-04 11 15 22 3 10 31 7 43 22 97
2017 EN-05 21 27 18 6 5 19 4 63 14 73
2017 EN-06 33 34 9 5 0 14 5 82 6 21
2014 EN 16 18 22 4 8 25 6 49 19 251
2014 EN-02 9 18 18 18 9 18 9 38 38 11
2014 EN-03 16 14 23 2 16 23 5 42 26 43
2014 EN-04 13 11 25 5 8 33 5 40 20 105
2014 EN-05 15 27 23 5 6 17 8 56 14 66
2014 EN-06 29 25 8 0 4 25 8 81 6 24

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 33 32 15 6 6 7 0 71 13 265
2017 EN-02 29 14 29 7 7 14 0 50 16 14
2017 EN-03 36 29 14 7 5 9 0 71 14 56
2017 EN-04 23 36 17 5 10 8 1 65 17 97
2017 EN-05 37 37 11 7 3 6 0 78 10 73
2017 EN-06 67 19 9 0 5 0 0 86 5 21
2014 EN 25 32 22 6 5 11 0 64 12 251
2014 EN-02 18 36 18 0 9 18 0 67 11 11
2014 EN-03 26 32 21 7 12 2 0 59 19 43
2014 EN-04 20 24 30 8 4 15 0 52 13 105
2014 EN-05 24 47 11 5 5 8 2 78 10 66
2014 EN-06 46 21 21 0 0 13 0 76 0 24
2011 EN 32 41 17 3 3 4 0 76 6 269
2011 EN-02 25 40 20 10 0 5 0 68 11 20
2011 EN-03 20 36 27 0 7 9 0 62 8 55
2011 EN-04 37 37 15 4 2 5 0 78 7 95
2011 EN-05 29 48 17 3 2 2 0 78 5 66
2011 EN-06 45 45 10 0 0 0 0 90 0 31
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 32 48 11 6 1 0 1 82 7 265
2017 EN-02 36 50 14 0 0 0 0 86 0 14
2017 EN-03 23 52 16 9 0 0 0 75 9 56
2017 EN-04 30 48 10 9 1 1 0 79 10 97
2017 EN-05 40 45 8 3 3 0 1 86 6 73
2017 EN-06 38 53 5 0 0 0 5 95 0 21
2014 EN 30 52 11 5 1 1 1 83 6 251
2014 EN-02 9 45 18 18 9 0 0 55 27 11
2014 EN-03 12 56 23 7 0 2 0 69 7 43
2014 EN-04 31 60 5 2 1 1 0 92 3 105
2014 EN-05 39 38 14 6 0 0 3 80 6 66
2014 EN-06 33 50 8 4 0 0 4 87 4 24
2011 EN 25 54 13 6 1 1 1 80 7 268
2011 EN-02 15 30 30 20 0 5 0 47 21 20
2011 EN-03 11 65 13 9 2 0 0 76 11 54
2011 EN-04 26 60 12 2 0 1 0 86 2 94
2011 EN-05 31 51 10 6 1 0 0 82 7 67
2011 EN-06 42 42 13 0 0 0 3 87 0 31
2008 EN 23 61 10 3 1 0 1 85 4 212
2008 EN-03 18 59 14 6 0 0 2 79 6 49
2008 EN-04 18 69 10 3 0 0 0 88 3 72
2008 EN-05 22 64 7 2 3 0 2 88 5 58
2008 EN-06 50 35 10 0 5 0 0 85 5 20

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 13 22 26 9 5 19 5 47 19 265
2017 EN-02 7 7 36 14 0 21 14 22 22 14
2017 EN-03 14 18 29 7 4 23 5 45 15 56
2017 EN-04 7 23 24 10 5 26 5 43 22 97
2017 EN-05 19 22 25 11 9 10 4 48 24 73
2017 EN-06 24 33 24 5 0 9 5 66 6 21
2014 EN 9 19 29 12 4 21 5 38 22 251
2014 EN-02 0 18 18 18 0 45 0 33 33 11
2014 EN-03 2 16 37 12 5 26 2 26 23 43
2014 EN-04 11 20 30 11 4 19 4 41 20 105
2014 EN-05 9 17 26 12 6 18 12 37 26 66
2014 EN-06 17 21 29 8 0 25 0 50 11 24
2011 EN 9 22 32 9 5 22 1 40 18 269
2011 EN-02 0 0 40 10 10 35 5 0 33 20
2011 EN-03 4 22 35 9 6 24 0 34 20 54
2011 EN-04 7 25 32 4 2 27 2 46 9 95
2011 EN-05 9 24 30 18 7 10 1 37 29 67
2011 EN-06 26 19 26 3 6 19 0 56 12 31

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 43 35 11 3 2 4 2 84 5 265
2017 EN-02 43 57 0 0 0 0 0 100 0 14
2017 EN-03 39 37 14 0 2 7 0 83 2 56
2017 EN-04 43 34 11 4 1 5 1 82 5 97
2017 EN-05 42 37 8 5 3 1 3 83 9 73
2017 EN-06 62 19 9 0 0 5 5 90 0 21
2014 EN 35 39 13 3 3 6 1 80 6 251
2014 EN-02 27 45 0 0 9 18 0 89 11 11
2014 EN-03 35 39 21 0 0 5 0 78 0 43
2014 EN-04 37 41 10 4 2 6 0 83 6 105
2014 EN-05 30 39 14 3 6 3 5 75 10 66
2014 EN-06 42 29 17 4 0 8 0 77 5 24
2011 EN 34 41 14 3 1 4 1 80 5 268
2011 EN-02 30 40 20 0 0 10 0 78 0 20
2011 EN-03 22 54 13 2 4 6 0 80 6 54
2011 EN-04 39 36 13 5 1 4 1 80 7 94
2011 EN-05 37 42 13 3 1 3 0 82 5 67
2011 EN-06 39 32 19 3 0 3 3 76 3 31
2008 EN 31 44 10 5 2 6 2 82 7 212
2008 EN-03 24 55 14 2 0 2 2 83 2 49
2008 EN-04 25 47 11 7 0 10 0 80 8 72
2008 EN-05 36 38 5 3 7 5 5 83 12 58
2008 EN-06 40 25 20 5 0 10 0 72 6 20

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 35 34 16 5 2 8 1 76 7 263
2017 EN-02 36 50 0 7 0 7 0 92 8 14
2017 EN-03 39 27 23 2 0 9 0 73 2 56
2017 EN-04 29 35 14 8 2 10 1 72 12 97
2017 EN-05 35 38 15 3 3 6 1 78 6 72
2017 EN-06 60 25 10 0 0 0 5 90 0 20
2014 EN 29 36 18 4 2 10 1 73 6 251
2014 EN-02 18 36 9 0 9 27 0 75 13 11
2014 EN-03 26 39 23 0 0 12 0 74 0 43
2014 EN-04 30 38 16 7 0 10 0 75 7 105
2014 EN-05 26 35 23 2 5 6 5 68 7 66
2014 EN-06 42 29 13 8 0 8 0 77 9 24
2011 EN 31 38 15 4 3 7 0 75 8 269
2011 EN-02 20 30 35 5 0 10 0 56 6 20
2011 EN-03 13 48 20 2 4 13 0 70 6 54
2011 EN-04 34 36 15 2 5 8 0 76 8 95
2011 EN-05 37 39 10 7 3 3 0 78 11 67
2011 EN-06 48 32 6 6 0 3 3 86 7 31
2008 EN 28 33 18 8 4 7 1 67 14 212
2008 EN-03 24 45 16 8 0 6 0 74 9 49
2008 EN-04 19 36 21 10 6 8 0 61 17 72
2008 EN-05 31 28 17 10 7 3 3 63 19 58
2008 EN-06 50 20 15 5 5 5 0 74 11 20
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 9 91 263
2017 EN-03 11 89 56
2017 EN-04 7 93 96
2017 EN-05 10 90 73
2014 EN 7 93 250
2014 EN-02 0 100 11
2014 EN-04 10 90 105

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 EN 22 23

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EN 78 23
2014 EN 89 18
2014 EN-04 82 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 EN 0 23
2014 EN 0 18
2014 EN-04 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EN 0 23
2014 EN 0 18
2014 EN-04 0 11

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 EN 21 24
2014 EN 33 18

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 EN 25 24

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 EN 33 24
2014 EN-04 0 11

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 EN 0 24
2014 EN 0 18
2014 EN-04 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 EN 0 24

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 EN 0 24
2014 EN 0 18
2014 EN-04 0 11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 EN 0 24

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 EN 21 24

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 EN 29 24
2014 EN 33 18

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EN 29 24

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 EN 21 24
2014 EN 28 18

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EN 42 24
2014 EN 45 18

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 EN 0 20
2014 EN 0 15
2014 EN-04 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 EN 0 20

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 EN 35 20
2014 EN 33 15

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EN 45 20
2014 EN 33 15

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EN 0 20
2014 EN-04 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EN 55 20
2014 EN 60 15
2014 EN-04 60 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EN 0 20

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 92 8 24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 20 19 18 4 3 31 6 61 10 265
2017 EN-02 22 7 35 7 0 22 7 40 10 14
2017 EN-03 18 16 14 7 2 37 5 59 16 56
2017 EN-04 11 15 26 2 4 36 5 46 11 97
2017 EN-05 23 22 14 3 3 27 8 70 8 73
2017 EN-06 47 29 5 0 0 19 0 94 0 21
2014 EN 17 22 22 2 4 28 5 58 8 250
2014 EN-02 18 9 36 0 9 27 0 38 13 11
2014 EN-03 12 21 26 2 2 29 7 52 7 42
2014 EN-04 13 19 22 3 4 35 4 53 11 105
2014 EN-05 14 32 26 0 3 18 8 61 4 66
2014 EN-06 46 17 4 4 4 21 4 83 11 24

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 36 35 11 7 2 8 0 78 10 265
2017 EN-02 29 7 36 7 0 22 0 45 9 14
2017 EN-03 34 37 5 11 2 9 2 80 14 56
2017 EN-04 27 40 15 5 3 9 0 74 9 97
2017 EN-05 44 32 10 7 1 7 0 81 9 73
2017 EN-06 67 28 0 0 5 0 0 95 5 21
2014 EN 28 32 20 3 2 13 0 70 6 250
2014 EN-02 18 27 18 0 9 27 0 63 13 11
2014 EN-03 31 31 31 0 2 5 0 65 3 42
2014 EN-04 22 33 23 3 2 17 0 67 6 105
2014 EN-05 30 38 14 5 2 11 2 78 7 66
2014 EN-06 50 17 13 4 4 13 0 76 10 24
2011 EN 40 40 13 2 1 4 0 83 3 269
2011 EN-02 30 45 10 5 0 10 0 83 6 20
2011 EN-03 26 41 22 2 6 4 0 69 8 54
2011 EN-04 38 45 12 1 0 4 0 87 1 95
2011 EN-05 46 34 12 3 1 3 0 83 5 67
2011 EN-06 61 32 3 0 0 3 0 97 0 31
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 21 24 19 19 15 0 1 46 34 262
2017 EN-02 22 29 22 14 14 0 0 50 28 14
2017 EN-03 20 21 27 14 18 0 0 41 32 56
2017 EN-04 22 28 19 17 12 1 1 51 29 94
2017 EN-05 21 21 15 25 16 0 3 42 42 73
2017 EN-06 19 19 19 24 19 0 0 38 43 21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 12 20 30 21 16 0 1 33 37 264
2017 EN-02 29 14 36 22 0 0 0 43 22 14
2017 EN-03 18 23 27 16 13 0 4 43 30 56
2017 EN-04 14 20 30 18 18 0 1 34 36 96
2017 EN-05 4 21 31 27 16 0 0 25 44 73
2017 EN-06 5 14 28 28 24 0 0 19 53 21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 12 31 29 16 11 0 1 43 27 262
2017 EN-02 29 28 29 14 0 0 0 57 14 14
2017 EN-03 23 27 29 7 14 0 0 50 21 56
2017 EN-04 12 30 30 20 7 0 1 42 28 94
2017 EN-05 3 38 26 16 15 0 1 42 32 73
2017 EN-06 5 29 33 19 14 0 0 34 33 21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 16 28 23 19 14 0 1 44 33 265
2017 EN-02 22 36 28 7 0 0 7 62 8 14
2017 EN-03 28 27 16 16 11 0 2 56 27 56
2017 EN-04 15 29 24 21 11 0 1 44 32 97
2017 EN-05 7 29 23 23 18 0 0 36 41 73
2017 EN-06 9 14 38 14 24 0 0 24 38 21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 31 31 16 11 6 0 4 65 18 263
2017 EN-02 57 21 14 7 0 0 0 78 7 14
2017 EN-03 38 27 16 11 5 2 2 67 17 56
2017 EN-04 34 35 12 8 7 0 4 71 16 95
2017 EN-05 19 34 21 14 5 0 7 57 21 73
2017 EN-06 29 19 28 19 5 0 0 48 24 21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 22 35 24 11 8 0 1 57 19 263
2017 EN-02 36 29 28 0 0 0 7 70 0 14
2017 EN-03 20 45 16 11 7 0 0 65 18 55
2017 EN-04 28 28 24 11 9 0 0 56 21 97
2017 EN-05 14 40 26 11 10 0 0 53 21 73
2017 EN-06 20 25 25 25 0 0 5 47 26 20

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 22 28 27 14 8 0 0 51 22 263
2017 EN-02 43 29 29 0 0 0 0 71 0 14
2017 EN-03 25 33 20 13 7 0 2 59 20 55
2017 EN-04 23 27 30 13 7 0 0 50 21 97
2017 EN-05 14 26 31 18 11 0 0 40 29 73
2017 EN-06 25 30 20 10 10 5 0 58 21 20

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 16 34 24 16 10 0 0 50 26 264
2017 EN-02 21 50 14 14 0 0 0 71 14 14
2017 EN-03 23 39 23 7 7 0 0 62 14 56
2017 EN-04 16 33 21 18 11 0 1 50 29 97
2017 EN-05 7 36 30 18 10 0 0 42 27 73
2017 EN-06 25 15 20 25 15 0 0 40 40 20

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 23 33 24 13 7 0 0 57 19 264
2017 EN-02 29 43 14 14 0 0 0 72 14 14
2017 EN-03 21 39 21 11 7 0 0 61 18 56
2017 EN-04 25 28 28 14 5 0 0 53 20 97
2017 EN-05 20 37 23 11 8 0 0 58 19 73
2017 EN-06 25 25 30 10 10 0 0 50 20 20

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 21 28 25 17 10 0 0 48 27 263
2017 EN-02 36 50 7 7 0 0 0 86 7 14
2017 EN-03 25 34 23 11 7 0 0 59 18 56
2017 EN-04 16 24 28 20 11 1 0 40 32 96
2017 EN-05 19 27 30 14 10 0 0 46 23 73
2017 EN-06 25 15 10 35 15 0 0 40 50 20

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 47 24 13 8 8 0 0 71 16 265
2017 EN-02 43 22 28 0 7 0 0 65 7 14
2017 EN-03 52 21 13 7 7 0 0 73 14 56
2017 EN-04 45 28 9 10 6 0 1 74 17 97
2017 EN-05 48 16 18 7 11 0 0 64 18 73
2017 EN-06 43 33 10 0 14 0 0 76 14 21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 74 12 4 5 3 0 2 88 8 264
2017 EN-02 72 14 0 7 7 0 0 86 14 14
2017 EN-03 67 16 5 5 5 0 0 84 11 55
2017 EN-04 74 12 4 4 2 1 2 89 6 97
2017 EN-05 74 10 4 7 4 0 1 85 11 73
2017 EN-06 86 9 0 0 0 0 5 100 0 21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 57 31 8 1 1 0 1 90 3 264
2017 EN-02 65 22 7 7 0 0 0 86 7 14
2017 EN-03 59 29 9 2 2 0 0 88 4 56
2017 EN-04 54 35 8 1 1 1 0 90 2 97
2017 EN-05 56 36 4 1 1 0 1 93 3 73
2017 EN-06 70 10 15 0 0 0 5 84 0 20

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 56 18 12 6 5 1 1 76 12 265
2017 EN-02 65 7 7 14 0 7 0 77 15 14
2017 EN-03 61 16 9 5 9 0 0 77 14 56
2017 EN-04 56 18 12 8 4 1 1 75 13 97
2017 EN-05 49 22 14 5 7 1 1 73 13 73
2017 EN-06 67 28 5 0 0 0 0 95 0 21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 56 16 4 4 1 0 19 89 6 263
2017 EN-02 65 0 0 0 0 7 28 100 0 14
2017 EN-03 68 7 4 4 2 0 16 89 6 56
2017 EN-04 52 14 1 3 0 0 30 94 4 96
2017 EN-05 56 19 7 7 1 0 10 83 9 72
2017 EN-06 38 48 9 5 0 0 0 86 5 21

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 48 26 14 6 2 1 3 76 9 265
2017 EN-02 50 21 7 7 0 7 7 83 8 14
2017 EN-03 54 18 16 5 5 0 2 73 11 56
2017 EN-04 39 30 14 10 1 1 4 73 12 97
2017 EN-05 54 26 12 4 1 0 3 82 6 73
2017 EN-06 47 34 19 0 0 0 0 81 0 21

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 70 19 5 2 3 0 1 90 5 264
2017 EN-02 65 14 14 0 0 7 0 85 0 14
2017 EN-03 56 18 9 5 11 0 0 75 16 55
2017 EN-04 71 23 2 2 1 0 1 95 3 97
2017 EN-05 74 18 3 0 3 0 3 94 3 73
2017 EN-06 86 14 0 0 0 0 0 100 0 21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 57 29 9 3 1 0 1 87 4 262
2017 EN-02 50 29 21 0 0 0 0 79 0 14
2017 EN-03 50 31 11 4 2 0 2 83 6 54
2017 EN-04 52 30 11 4 1 0 1 83 5 96
2017 EN-05 63 32 3 1 0 0 1 96 1 73
2017 EN-06 76 14 0 9 0 0 0 91 9 21

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 8 23 42 22 6 0 0 31 28 265
2017 EN-02 0 22 64 14 0 0 0 22 14 14
2017 EN-03 14 36 27 20 4 0 0 50 23 56
2017 EN-04 8 15 46 24 5 1 0 24 29 97
2017 EN-05 3 23 44 19 11 0 0 26 30 73
2017 EN-06 5 24 38 28 5 0 0 28 33 21

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 10 18 43 24 5 0 0 29 28 263
2017 EN-02 0 15 61 15 8 0 0 23 15 13
2017 EN-03 7 14 36 30 13 0 0 43 21 56
2017 EN-04 13 19 44 21 4 0 0 25 31 96
2017 EN-05 12 21 41 23 3 0 0 26 33 73
2017 EN-06 5 14 57 24 0 0 0 24 19 21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 24 41 18 8 6 4 0 67 14 265
2017 EN-02 7 28 36 7 14 7 0 38 23 14
2017 EN-03 27 36 16 7 9 5 0 66 17 56
2017 EN-04 14 48 19 10 6 2 0 64 17 97
2017 EN-05 30 38 19 4 3 5 0 73 7 73
2017 EN-06 52 38 5 0 5 0 0 91 5 21

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 16 38 19 16 11 0 0 54 27 264
2017 EN-02 29 22 14 22 14 0 0 50 35 14
2017 EN-03 25 34 11 18 12 0 0 59 30 56
2017 EN-04 9 42 25 15 9 0 0 51 24 96
2017 EN-05 14 38 18 16 12 1 0 53 29 73
2017 EN-06 28 38 24 5 5 0 0 67 9 21
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 14 86 265
2017 EN-03 13 87 56
2017 EN-04 17 83 97
2017 EN-05 14 86 73
2014 EN 8 92 251
2014 EN-02 0 100 11
2014 EN-04 7 93 105
2014 EN-05 12 88 66

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 73 27 37
2017 EN-04 75 25 16
2017 EN-05 50 50 10
2014 EN 43 57 21

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 30 55 7 7 0 0 0 85 7 27
2017 EN-04 42 50 8 0 0 0 0 92 0 12
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 26 28 22 8 12 3 0 27 73 264
2017 EN-02 22 22 22 14 21 0 0 22 78 14
2017 EN-03 27 21 29 5 16 2 0 27 73 56
2017 EN-04 26 28 18 5 16 6 1 28 72 96
2017 EN-05 30 29 21 12 5 3 0 31 69 73
2017 EN-06 14 52 19 9 5 0 0 14 86 21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 EN 24 184
2017 EN-02 36 11
2017 EN-03 15 40
2017 EN-04 26 62
2017 EN-05 24 49
2017 EN-06 28 18

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EN 32 184
2017 EN-02 54 11
2017 EN-03 37 40
2017 EN-04 31 62
2017 EN-05 29 49
2017 EN-06 28 18

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EN 16 184
2017 EN-02 36 11
2017 EN-03 17 40
2017 EN-04 15 62
2017 EN-05 12 49
2017 EN-06 17 18

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 EN 41 184
2017 EN-02 27 11
2017 EN-03 28 40
2017 EN-04 36 62
2017 EN-05 57 49
2017 EN-06 56 18

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 EN 7 184
2017 EN-02 0 11
2017 EN-03 10 40
2017 EN-04 6 62
2017 EN-05 6 49
2017 EN-06 6 18

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 EN 48 184
2017 EN-02 45 11
2017 EN-03 55 40
2017 EN-04 52 62
2017 EN-05 45 49
2017 EN-06 34 18

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 EN 5 36 22 15 4 18 181
2017 EN-02 0 37 27 18 0 18 11
2017 EN-03 3 38 20 13 10 18 40
2017 EN-04 5 43 22 8 2 20 60
2017 EN-05 8 27 27 21 2 14 48
2017 EN-06 6 33 11 22 6 22 18

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 8 19 16 22 26 2 8 30 53 186
2017 EN-02 9 27 0 18 45 0 0 37 63 11
2017 EN-03 15 18 18 18 30 0 3 33 49 40
2017 EN-04 9 16 22 22 20 0 11 28 47 64
2017 EN-05 0 20 8 27 28 6 10 24 66 49
2017 EN-06 11 23 11 22 17 6 11 40 46 18

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 4 6 16 22 45 3 4 10 72 186
2017 EN-02 0 9 37 18 36 0 0 9 54 11
2017 EN-03 8 13 23 23 35 0 0 20 57 40
2017 EN-04 3 5 14 23 45 2 8 9 76 64
2017 EN-05 0 2 12 23 51 8 4 2 84 49
2017 EN-06 6 6 0 22 56 6 6 12 88 18
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