2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	31	49	4	11	4	0	0	81	15	314
2017	EC-02	41	50	3	6	0	0	0	91	6	28
2017	EC-03	29	59	0	9	3	0	0	88	12	34
2017	EC-04	25	50	4	17	4	0	0	75	21	24
2017	EC-05	28	49	6	12	5	0	0	77	17	65
2017	EC-06	35	46	7	9	3	0	0	81	12	57
2017	EC-07	31	47	3	14	3	0	1	79	17	93
2014	EC	31	48	6	11	5	0	0	78	16	284
2014	EC-02	41	42	8	4	4	0	0	83	8	24
2014	EC-03	30	61	3	3	3	0	0	90	7	30
2014	EC-04	25	50	5	15	5	0	0	75	20	20
2014	EC-05	28	41	7	17	7	0	0	68	25	69
2014	EC-06	31	48	5	8	8	0	0	80	15	39
2014	EC-07	31	51	5	13	1	0	0	82	14	88
2011	EC	36	46	4	9	5	0	0	82	13	308
2011	EC-02	57	35	3	5	0	0	0	92	5	37
2011	EC-03	29	50	4	13	4	0	0	79	17	24
2011	EC-04	30	52	4	0	13	0	0	83	13	23
2011	EC-05	29	44	9	11	6	1	0	74	17	70
2011	EC-06	40	47	4	4	4	0	0	87	9	45
2011	EC-07	37	48	2	10	3	0	0	85	13	100

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	72	21	3	2	1	1	1	95	3	312
2017	EC-02	77	23	0	0	0	0	0	100	0	27
2017	EC-03	68	26	3	3	0	0	0	94	3	34
2017	EC-04	79	12	4	0	0	4	0	96	0	24
2017	EC-05	69	22	3	3	2	0	2	92	5	65
2017	EC-06	72	23	2	2	0	2	0	96	2	57
2017	EC-07	73	21	2	2	1	0	1	94	3	92
2014	EC	68	24	3	2	1	1	0	94	4	284
2014	EC-02	67	29	0	4	0	0	0	96	4	24
2014	EC-03	70	20	3	3	0	0	3	93	3	30
2014	EC-04	60	40	0	0	0	0	0	100	0	20
2014	EC-05	68	20	4	3	4	0	0	88	7	69
2014	EC-06	83	15	0	0	0	2	0	100	0	39
2014	EC-07	65	27	5	2	0	1	0	93	2	88
2011	EC	76	17	3	2	1	0	1	93	3	308
2011	EC-02	76	22	0	3	0	0	0	97	3	37
2011	EC-03	83	8	4	0	0	0	4	96	0	24
2011	EC-04	70	22	4	4	0	0	0	91	4	23
2011	EC-05	70	17	6	3	1	1	1	90	4	70
2011	EC-06	87	11	0	0	2	0	0	98	2	45
2011	EC-07	73	19	4	2	2	0	0	92	4	100

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	65	20	5	6	3	0	1	86	9	314
2017	EC-02	56	34	9	0	0	0	0	91	0	28
2017	EC-03	68	32	0	0	0	0	0	100	0	34
2017	EC-04	78	4	9	9	0	0	0	83	9	23
2017	EC-05	66	20	3	3	6	0	2	87	9	65
2017	EC-06	65	21	2	10	2	0	0	86	12	58
2017	EC-07	62	16	9	9	3	0	1	79	12	93
2014	EC	59	23	4	9	5	0	0	82	14	283
2014	EC-02	50	38	4	8	0	0	0	88	8	24
2014	EC-03	70	23	3	3	0	0	0	93	3	30
2014	EC-04	45	35	5	15	0	0	0	80	15	20
2014	EC-05	67	14	6	6	7	0	0	81	13	69
2014	EC-06	58	27	3	8	2	0	3	87	10	39
2014	EC-07	57	22	5	13	3	0	0	79	16	87
2011	EC	63	16	6	8	6	0	1	80	14	308
2011	EC-02	76	16	5	3	0	0	0	92	3	37
2011	EC-03	75	13	0	4	4	0	4	91	9	24
2011	EC-04	65	9	17	0	9	0	0	74	9	23
2011	EC-05	59	23	6	7	4	0	1	83	12	70
2011	EC-06	64	13	4	9	9	0	0	78	18	45
2011	EC-07	56	15	7	12	9	1	0	72	21	100

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	41	41	7	8	3	0	1	82	11	313
2017	EC-02	53	28	9	3	0	3	3	87	3	28
2017	EC-03	45	45	6	3	0	0	0	91	3	33
2017	EC-04	29	42	8	17	4	0	0	71	21	24
2017	EC-05	39	43	6	8	5	0	0	82	12	65
2017	EC-06	45	38	7	9	2	0	0	83	10	58
2017	EC-07	39	40	7	9	4	0	1	80	13	92
2014	EC	45	35	8	6	5	0	0	80	12	284
2014	EC-02	42	37	8	12	0	0	0	79	12	24
2014	EC-03	44	46	7	0	3	0	0	90	3	30
2014	EC-04	25	45	15	5	10	0	0	70	15	20
2014	EC-05	46	28	12	4	10	0	0	74	14	69
2014	EC-06	42	41	5	10	3	0	0	82	13	39
2014	EC-07	50	33	6	8	3	0	0	83	11	88
2011	EC	37	39	8	7	7	0	0	77	15	307
2011	EC-02	41	49	5	5	0	0	0	89	5	37
2011	EC-03	25	33	17	8	13	4	0	61	22	24
2011	EC-04	23	55	5	5	14	0	0	77	18	22
2011	EC-05	36	37	11	7	9	0	0	73	16	70
2011	EC-06	42	42	4	9	2	0	0	84	11	45
2011	EC-07	43	35	7	7	8	0	0	78	15	100

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	28	41	11	14	4	0	1	70	19	315
2017	EC-02	19	44	16	22	0	0	0	63	22	28
2017	EC-03	18	35	18	21	9	0	0	53	29	34
2017	EC-04	17	29	21	25	4	0	4	48	30	24
2017	EC-05	31	41	11	14	3	0	0	72	17	65
2017	EC-06	28	47	10	9	7	0	0	74	15	58
2017	EC-07	38	43	5	10	2	0	2	82	12	93
2014	EC	24	30	15	18	11	0	1	55	29	283
2014	EC-02	17	54	8	12	8	0	0	71	21	24
2014	EC-03	13	38	16	13	13	3	3	55	28	30
2014	EC-04	15	20	15	40	10	0	0	35	50	20
2014	EC-05	25	36	13	19	7	0	0	61	26	69
2014	EC-06	23	22	18	18	18	0	0	45	36	38
2014	EC-07	30	25	17	15	11	0	2	56	27	88
2011	EC	30	45	11	7	4	0	2	77	11	306
2011	EC-02	30	46	8	5	11	0	0	76	16	37
2011	EC-03	25	54	0	8	4	0	8	86	14	24
2011	EC-04	30	48	9	9	4	0	0	78	13	23
2011	EC-05	25	49	13	7	4	0	1	75	12	69
2011	EC-06	22	56	18	4	0	0	0	78	4	45
2011	EC-07	41	36	12	7	3	0	0	78	10	99

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	42	37	9	8	2	0	1	80	10	314
2017	EC-02	19	53	16	3	6	0	3	74	10	28
2017	EC-03	42	27	21	6	3	0	0	70	9	33
2017	EC-04	29	42	12	12	4	0	0	71	17	24
2017	EC-05	45	45	5	6	0	0	0	89	6	65
2017	EC-06	34	38	10	15	2	0	0	73	17	58
2017	EC-07	59	27	5	6	1	0	1	87	8	93
2014	EC	34	40	11	9	6	0	0	74	15	284
2014	EC-02	21	29	17	17	13	4	0	52	31	24
2014	EC-03	30	46	7	15	3	0	0	75	18	30
2014	EC-04	20	45	20	10	5	0	0	65	15	20
2014	EC-05	36	32	14	10	7	0	0	68	17	69
2014	EC-06	22	55	5	8	10	0	0	77	18	39
2014	EC-07	44	41	9	3	2	0	0	85	6	88
2011	EC	39	39	10	8	4	0	0	78	12	308
2011	EC-02	41	49	5	5	0	0	0	89	5	37
2011	EC-03	29	42	13	8	8	0	0	71	17	24
2011	EC-04	35	43	9	0	13	0	0	78	13	23
2011	EC-05	34	39	10	13	4	0	0	73	17	70
2011	EC-06	40	40	9	7	4	0	0	80	11	45
2011	EC-07	45	32	12	8	3	0	0	77	11	100

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	50	36	6	6	2	0	0	86	7	315
2017	EC-02	44	41	6	3	6	0	0	84	9	28
2017	EC-03	32	47	15	6	0	0	0	79	6	34
2017	EC-04	38	50	0	8	4	0	0	88	12	24
2017	EC-05	58	32	5	5	0	0	0	91	5	65
2017	EC-06	41	45	7	5	1	0	0	86	7	58
2017	EC-07	61	24	5	7	1	0	1	86	9	93
2014	EC	43	36	10	6	5	0	0	79	11	284
2014	EC-02	21	41	17	8	13	0	0	62	21	24
2014	EC-03	33	42	18	7	0	0	0	75	7	30
2014	EC-04	20	50	15	5	10	0	0	70	15	20
2014	EC-05	45	28	13	12	1	1	0	74	13	69
2014	EC-06	48	40	3	3	8	0	0	87	10	39
2014	EC-07	52	34	7	2	5	0	0	86	7	88
2011	EC	46	41	6	5	2	0	0	87	7	307
2011	EC-02	41	46	3	3	8	0	0	86	11	37
2011	EC-03	33	50	4	8	4	0	0	83	13	24
2011	EC-04	30	57	9	4	0	0	0	87	4	23
2011	EC-05	44	39	6	9	3	0	0	83	11	70
2011	EC-06	44	51	4	0	0	0	0	96	0	45
2011	EC-07	54	33	7	5	1	0	0	87	6	99

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	49	40	6	4	2	0	0	89	5	313
2017	EC-02	38	53	6	0	3	0	0	91	3	28
2017	EC-03	53	41	6	0	0	0	0	94	0	34
2017	EC-04	46	33	8	12	0	0	0	79	12	24
2017	EC-05	38	49	5	2	5	2	0	89	6	65
2017	EC-06	52	31	10	5	2	0	0	83	7	58
2017	EC-07	59	33	3	3	0	0	1	93	3	91
2014	EC	50	36	7	4	2	1	0	87	6	283
2014	EC-02	29	59	4	8	0	0	0	88	8	24
2014	EC-03	44	49	0	3	3	0	0	93	7	30
2014	EC-04	30	50	5	5	5	5	0	84	11	20
2014	EC-05	45	33	14	4	3	0	0	78	7	69
2014	EC-06	49	30	10	5	3	3	0	82	8	39
2014	EC-07	64	29	5	2	0	0	0	93	2	87

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	51	31	8	6	2	1	0	83	8	315
2017	EC-02	53	31	9	0	0	6	0	90	0	28
2017	EC-03	56	32	9	0	3	0	0	88	3	34
2017	EC-04	54	33	8	4	0	0	0	88	4	24
2017	EC-05	54	31	5	6	4	0	0	85	11	65
2017	EC-06	47	30	14	8	2	0	0	76	10	58
2017	EC-07	49	31	8	8	3	0	1	81	11	93
2014	EC	41	34	12	9	4	0	0	75	13	284
2014	EC-02	17	30	21	21	4	4	4	50	27	24
2014	EC-03	54	39	3	3	0	0	0	93	3	30
2014	EC-04	30	30	30	5	5	0	0	60	10	20
2014	EC-05	35	38	12	12	4	0	0	72	16	69
2014	EC-06	41	37	8	10	5	0	0	77	15	39
2014	EC-07	45	31	12	8	3	0	0	76	11	88
2011	EC	40	36	9	10	3	0	1	77	13	307
2011	EC-02	27	32	22	8	0	0	11	67	9	37
2011	EC-03	46	50	0	0	4	0	0	96	4	24
2011	EC-04	48	35	9	4	4	0	0	83	9	23
2011	EC-05	30	43	9	16	3	0	0	73	19	70
2011	EC-06	56	33	2	7	2	0	0	89	9	45
2011	EC-07	41	30	11	12	5	0	0	72	17	99

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	27	19	15	13	11	4	11	55	28	315
2017	EC-02	28	16	13	3	3	0	37	70	10	28
2017	EC-03	15	29	6	18	12	15	6	56	37	34
2017	EC-04	17	17	21	8	12	8	17	44	28	24
2017	EC-05	26	21	15	15	8	0	14	55	27	65
2017	EC-06	36	23	17	10	7	2	5	63	18	58
2017	EC-07	32	15	16	16	16	0	4	49	34	93
2014	EC	20	19	13	15	16	3	14	47	38	284
2014	EC-02	37	4	8	4	0	0	46	77	8	24
2014	EC-03	16	16	16	10	10	5	26	48	29	30
2014	EC-04	15	25	10	20	10	0	20	50	38	20
2014	EC-05	16	29	20	7	12	4	12	53	22	69
2014	EC-06	17	18	13	18	23	4	8	40	46	39
2014	EC-07	20	16	8	26	24	1	5	39	53	88
2011	EC	18	21	15	15	16	3	12	46	37	306
2011	EC-02	30	19	8	5	0	5	32	78	9	37
2011	EC-03	21	21	0	25	13	4	17	53	47	24
2011	EC-04	22	22	26	17	9	0	4	45	27	23
2011	EC-05	14	20	23	16	17	1	9	38	37	70
2011	EC-06	18	18	7	14	23	7	14	46	46	44
2011	EC-07	15	23	16	18	21	1	5	41	42	99

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	34	47	8	6	5	0	0	81	11	314
2017	EC-02	19	59	13	0	9	0	0	78	9	28
2017	EC-03	30	45	9	6	9	0	0	76	15	33
2017	EC-04	34	33	8	12	12	0	0	67	25	24
2017	EC-05	39	46	9	5	2	0	0	85	6	65
2017	EC-06	31	52	5	9	3	0	0	83	12	58
2017	EC-07	41	43	6	5	3	0	1	85	9	93
2014	EC	24	41	15	12	8	0	0	65	20	284
2014	EC-02	8	41	25	8	17	0	0	50	26	24
2014	EC-03	20	42	16	18	3	0	0	62	22	30
2014	EC-04	15	35	25	15	10	0	0	50	25	20
2014	EC-05	17	45	10	14	12	1	0	63	26	69
2014	EC-06	20	40	15	18	8	0	0	59	25	39
2014	EC-07	36	39	15	7	3	0	0	75	10	88
2011	EC	31	44	11	8	6	0	0	75	14	306
2011	EC-02	30	54	11	5	0	0	0	84	5	37
2011	EC-03	42	25	8	17	8	0	0	67	25	24
2011	EC-04	26	26	22	13	13	0	0	52	26	23
2011	EC-05	28	41	13	10	9	0	0	68	19	69
2011	EC-06	24	60	9	4	2	0	0	84	7	45
2011	EC-07	37	40	10	7	5	0	0	78	12	99

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	32	37	14	10	6	0	1	69	16	315
2017	EC-02	28	50	19	0	3	0	0	78	3	28
2017	EC-03	32	38	12	9	9	0	0	71	18	34
2017	EC-04	25	38	17	12	8	0	0	63	21	24
2017	EC-05	32	36	14	8	11	0	0	68	18	65
2017	EC-06	29	34	12	19	3	0	2	65	23	58
2017	EC-07	38	30	17	10	4	0	1	69	14	93
2014	EC	23	36	17	15	9	0	0	59	24	283
2014	EC-02	4	41	25	17	13	0	0	46	30	24
2014	EC-03	33	39	15	3	10	0	0	72	13	30
2014	EC-04	10	45	15	15	15	0	0	55	30	20
2014	EC-05	14	41	19	16	10	0	0	55	26	69
2014	EC-06	28	34	15	13	10	0	0	62	23	39
2014	EC-07	28	30	14	22	6	0	1	58	28	87
2011	EC	30	36	15	11	7	0	0	66	19	308
2011	EC-02	43	35	8	14	0	0	0	78	14	37
2011	EC-03	42	38	8	8	4	0	0	79	13	24
2011	EC-04	30	30	22	9	9	0	0	61	17	23
2011	EC-05	17	47	11	11	13	0	0	64	24	70
2011	EC-06	38	22	22	9	9	0	0	60	18	45
2011	EC-07	29	33	17	13	7	1	0	63	20	100

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	26	43	12	12	6	0	1	69	19	315
2017	EC-02	22	53	13	3	3	3	3	80	7	28
2017	EC-03	9	56	6	24	6	0	0	65	29	34
2017	EC-04	21	29	17	21	8	0	4	52	30	24
2017	EC-05	31	45	6	12	6	0	0	76	18	65
2017	EC-06	27	35	17	12	9	0	0	62	20	58
2017	EC-07	30	42	12	10	5	0	1	73	15	93

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	43	43	6	4	3	0	1	86	8	315
2017	EC-02	19	66	6	3	3	0	3	87	6	28
2017	EC-03	38	44	9	9	0	0	0	82	9	34
2017	EC-04	33	29	8	17	8	4	0	65	26	24
2017	EC-05	45	46	6	0	3	0	0	91	3	65
2017	EC-06	50	41	2	2	5	0	0	91	7	58
2017	EC-07	51	34	6	5	2	0	1	86	8	93
2014	EC	40	40	12	4	4	1	0	81	7	284
2014	EC-02	29	46	25	0	0	0	0	75	0	24
2014	EC-03	33	51	7	7	3	0	0	84	10	30
2014	EC-04	10	65	10	5	10	0	0	75	15	20
2014	EC-05	38	39	12	4	4	3	0	79	9	69
2014	EC-06	43	37	8	5	8	0	0	80	13	39
2014	EC-07	51	33	12	2	1	0	0	84	3	88
2011	EC	47	37	7	5	3	1	0	85	8	307
2011	EC-02	65	30	5	0	0	0	0	95	0	37
2011	EC-03	54	33	13	0	0	0	0	88	0	24
2011	EC-04	35	48	0	4	13	0	0	83	17	23
2011	EC-05	33	46	7	9	4	1	0	80	13	70
2011	EC-06	50	34	9	7	0	0	0	84	7	44
2011	EC-07	50	34	8	5	2	1	0	85	7	100

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	35	36	13	8	7	0	71	15	315
2017	EC-02	22	62	9	3	3	0	84	6	28
2017	EC-03	29	41	9	12	9	0	71	21	34
2017	EC-04	25	33	17	12	12	0	58	25	24
2017	EC-05	40	34	12	3	11	0	74	14	65
2017	EC-06	36	30	19	10	5	0	66	15	58
2017	EC-07	42	30	13	10	4	1	73	14	93

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	51	35	6	5	3	0	0	87	7	315
2017	EC-02	28	53	9	3	6	0	0	81	9	28
2017	EC-03	47	38	3	6	6	0	0	85	12	34
2017	EC-04	50	29	0	12	8	0	0	79	21	24
2017	EC-05	57	35	6	0	2	0	0	92	2	65
2017	EC-06	48	36	9	7	0	0	0	85	7	58
2017	EC-07	59	29	4	4	2	0	1	89	6	93
2014	EC	50	31	13	5	1	0	0	81	6	284
2014	EC-02	38	37	21	4	0	0	0	75	4	24
2014	EC-03	46	38	13	3	0	0	0	84	3	30
2014	EC-04	45	20	20	10	5	0	0	65	15	20
2014	EC-05	42	30	17	7	3	0	0	72	10	69
2014	EC-06	50	34	10	3	0	3	0	87	3	39
2014	EC-07	59	30	7	3	1	0	0	89	5	88
2011	EC	52	37	8	2	1	0	0	89	3	308
2011	EC-02	54	38	3	5	0	0	0	92	5	37
2011	EC-03	46	46	8	0	0	0	0	92	0	24
2011	EC-04	57	17	17	0	9	0	0	74	9	23
2011	EC-05	40	44	10	6	0	0	0	84	6	70
2011	EC-06	51	38	9	2	0	0	0	89	2	45
2011	EC-07	60	34	5	0	1	0	0	94	1	100

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	41	33	10	9	6	0	0	74	15	314
2017	EC-02	19	35	22	13	9	3	0	55	23	28
2017	EC-03	47	32	6	9	6	0	0	79	15	34
2017	EC-04	29	33	21	4	12	0	0	63	17	24
2017	EC-05	45	26	12	7	9	0	0	71	17	65
2017	EC-06	38	45	5	10	2	0	0	83	12	58
2017	EC-07	49	28	9	11	2	0	1	78	13	92
2014	EC	23	44	13	14	6	1	0	67	20	284
2014	EC-02	9	25	25	25	17	0	0	34	41	24
2014	EC-03	16	51	16	13	0	3	0	70	14	30
2014	EC-04	15	45	15	20	5	0	0	60	25	20
2014	EC-05	19	51	9	13	9	0	0	70	22	69
2014	EC-06	23	45	17	13	3	0	0	68	15	39
2014	EC-07	32	41	10	12	3	1	0	74	16	88
2011	EC	33	41	11	9	5	1	0	75	14	308
2011	EC-02	24	46	14	8	8	0	0	70	16	37
2011	EC-03	21	58	13	4	0	4	0	83	4	24
2011	EC-04	35	39	17	0	9	0	0	74	9	23
2011	EC-05	24	46	10	20	0	0	0	70	20	70
2011	EC-06	38	38	9	11	4	0	0	76	16	45
2011	EC-07	43	34	11	5	6	1	0	78	11	100

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	41	29	15	10	4	0	0	71	14	313
2017	EC-02	22	31	28	13	3	3	0	55	16	28
2017	EC-03	47	29	6	15	3	0	0	76	18	34
2017	EC-04	34	33	17	8	8	0	0	67	17	24
2017	EC-05	40	28	15	11	6	0	0	68	17	65
2017	EC-06	40	34	10	12	3	0	0	74	16	58
2017	EC-07	50	25	15	7	2	0	1	76	9	92
2014	EC	27	39	15	11	6	1	0	67	18	284
2014	EC-02	12	29	29	12	17	0	0	41	30	24
2014	EC-03	29	36	22	10	3	0	0	65	13	30
2014	EC-04	20	35	35	0	10	0	0	55	10	20
2014	EC-05	20	46	14	12	7	0	0	67	19	69
2014	EC-06	25	36	9	20	10	0	0	61	30	39
2014	EC-07	37	41	9	10	1	1	0	79	11	88

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	40	35	13	8	4	0	0	75	12	315
2017	EC-02	50	28	19	0	3	0	0	78	3	28
2017	EC-03	41	32	12	12	3	0	0	74	15	34
2017	EC-04	34	25	17	17	8	0	0	58	25	24
2017	EC-05	37	31	15	9	8	0	0	68	17	65
2017	EC-06	38	34	14	10	3	0	0	72	14	58
2017	EC-07	42	40	10	5	2	0	1	83	8	93
2014	EC	31	34	19	10	5	1	0	65	15	284
2014	EC-02	30	33	17	17	0	0	4	65	17	24
2014	EC-03	20	46	25	3	3	3	0	68	7	30
2014	EC-04	25	20	35	20	0	0	0	45	20	20
2014	EC-05	26	28	26	9	10	1	0	54	19	69
2014	EC-06	22	42	20	8	8	0	0	64	15	39
2014	EC-07	41	33	11	13	2	0	0	74	15	88
2011	EC	33	42	11	9	2	1	2	77	12	307
2011	EC-02	35	46	14	3	3	0	0	81	5	37
2011	EC-03	33	42	4	4	0	8	8	90	5	24
2011	EC-04	27	41	18	9	5	0	0	68	14	22
2011	EC-05	23	47	10	14	1	0	4	73	16	70
2011	EC-06	36	44	11	9	0	0	0	80	9	45
2011	EC-07	40	36	11	8	4	1	0	77	12	100

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	44	40	8	6	3	0	0	83	8	315
2017	EC-02	22	62	6	6	3	0	0	84	9	28
2017	EC-03	44	35	9	9	3	0	0	79	12	34
2017	EC-04	38	37	12	4	8	0	0	75	12	24
2017	EC-05	54	37	5	3	2	0	0	91	4	65
2017	EC-06	36	45	9	7	3	0	0	81	10	58
2017	EC-07	49	33	9	5	2	0	1	84	8	93
2014	EC	28	41	16	7	7	0	0	69	14	283
2014	EC-02	12	46	17	12	13	0	0	58	26	24
2014	EC-03	20	54	19	3	0	3	0	77	3	29
2014	EC-04	15	45	25	5	10	0	0	60	15	20
2014	EC-05	25	39	16	10	10	0	0	64	20	69
2014	EC-06	25	40	18	13	5	0	0	64	18	39
2014	EC-07	39	39	14	5	5	0	0	77	9	88
2011	EC	37	40	13	5	4	0	0	78	9	307
2011	EC-02	35	49	14	3	0	0	0	84	3	37
2011	EC-03	42	33	21	0	4	0	0	75	4	24
2011	EC-04	30	30	22	4	13	0	0	61	17	23
2011	EC-05	36	40	9	9	7	0	0	76	16	70
2011	EC-06	38	49	7	7	0	0	0	87	7	45
2011	EC-07	41	34	15	5	4	0	0	76	9	99

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	38	34	15	9	3	0	1	73	12	315
2017	EC-02	72	22	6	0	0	0	0	94	0	28
2017	EC-03	41	41	15	3	0	0	0	82	3	34
2017	EC-04	46	29	8	8	4	0	4	78	13	24
2017	EC-05	38	37	11	11	2	2	0	77	13	65
2017	EC-06	31	38	19	10	2	0	0	69	12	58
2017	EC-07	27	32	19	13	6	0	2	60	20	93
2014	EC	36	35	18	6	4	0	1	72	10	284
2014	EC-02	63	29	4	0	0	0	4	96	0	24
2014	EC-03	44	42	10	3	0	0	0	87	3	30
2014	EC-04	35	35	25	0	5	0	0	70	5	20
2014	EC-05	43	23	20	7	6	0	0	67	13	69
2014	EC-06	32	38	25	5	0	0	0	70	5	39
2014	EC-07	20	43	19	10	6	0	1	64	16	88
2011	EC	29	40	20	6	5	0	0	69	11	308
2011	EC-02	54	38	5	3	0	0	0	92	3	37
2011	EC-03	42	33	17	4	4	0	0	75	8	24
2011	EC-04	22	43	22	4	9	0	0	65	13	23
2011	EC-05	34	40	19	4	3	0	0	74	7	70
2011	EC-06	18	47	20	7	7	2	0	66	14	45
2011	EC-07	21	36	26	9	7	0	1	58	16	100

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	10	26	37	16	8	0	4	25	37	314
2017	EC-02	3	6	22	22	34	0	13	64	11	28
2017	EC-03	12	24	38	12	6	0	9	19	39	34
2017	EC-04	17	29	29	17	8	0	0	25	46	24
2017	EC-05	7	26	45	19	2	0	2	20	34	65
2017	EC-06	5	33	36	19	5	0	2	24	39	58
2017	EC-07	14	28	36	10	8	0	4	18	44	92
2014	EC	12	32	36	13	5	1	1	19	45	284
2014	EC-02	4	17	41	26	12	0	0	38	21	24
2014	EC-03	0	26	41	20	10	0	3	30	27	30
2014	EC-04	15	20	45	15	5	0	0	20	35	20
2014	EC-05	16	36	32	9	3	3	1	12	55	69
2014	EC-06	13	38	37	5	8	0	0	13	50	39
2014	EC-07	14	34	34	14	2	1	1	16	49	88
2011	EC	12	30	37	14	4	1	2	19	43	308
2011	EC-02	3	14	49	16	11	3	5	29	18	37
2011	EC-03	25	25	33	13	0	0	4	13	52	24
2011	EC-04	13	26	30	13	13	0	4	27	41	23
2011	EC-05	10	31	44	10	1	0	3	12	43	70
2011	EC-06	16	31	36	13	4	0	0	18	47	45
2011	EC-07	12	36	32	15	3	1	1	18	49	100

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	9	22	30	24	9	2	3	36	33	315
2017	EC-02	6	16	6	44	13	6	9	66	26	28
2017	EC-03	6	12	35	24	15	0	9	42	19	34
2017	EC-04	21	25	33	17	0	4	0	17	48	24
2017	EC-05	4	26	34	23	9	2	2	33	32	65
2017	EC-06	5	22	35	24	7	3	3	33	30	58
2017	EC-07	13	25	27	23	10	1	2	33	39	93
2014	EC	11	20	35	22	7	2	2	31	32	283
2014	EC-02	13	29	29	17	8	4	0	26	44	24
2014	EC-03	0	15	33	26	10	7	10	43	18	30
2014	EC-04	25	10	40	20	5	0	0	25	35	20
2014	EC-05	10	26	36	16	4	4	3	22	39	69
2014	EC-06	8	20	42	20	10	0	0	30	28	39
2014	EC-07	14	16	35	29	5	1	1	34	31	87
2011	EC	11	22	30	22	7	4	3	32	36	307
2011	EC-02	5	8	30	24	14	8	11	47	17	37
2011	EC-03	4	8	29	33	8	8	8	50	15	24
2011	EC-04	22	22	22	26	9	0	0	35	43	23
2011	EC-05	9	22	41	19	3	4	3	23	33	69
2011	EC-06	13	33	22	20	7	4	0	28	49	45
2011	EC-07	13	28	28	22	7	1	1	30	42	100

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	19	28	27	13	7	2	4	21	50	314
2017	EC-02	6	37	22	9	13	3	9	25	50	28
2017	EC-03	15	24	24	18	12	3	6	32	42	34
2017	EC-04	17	29	29	12	8	4	0	22	48	24
2017	EC-05	20	32	29	12	3	0	3	16	54	65
2017	EC-06	9	34	32	14	7	4	1	22	45	57
2017	EC-07	29	23	27	11	6	0	4	18	54	93
2014	EC	22	31	25	12	4	2	4	16	57	284
2014	EC-02	4	21	21	12	12	8	21	35	35	24
2014	EC-03	13	33	31	7	7	3	7	14	51	30
2014	EC-04	10	40	35	15	0	0	0	15	50	20
2014	EC-05	32	28	22	12	1	3	3	14	63	69
2014	EC-06	31	30	33	5	0	0	0	5	62	39
2014	EC-07	22	34	22	15	3	1	3	19	58	88
2011	EC	23	25	27	12	8	1	4	21	51	308
2011	EC-02	3	8	30	8	27	5	19	46	14	37
2011	EC-03	38	25	13	8	4	0	13	14	71	24
2011	EC-04	22	26	39	9	4	0	0	13	48	23
2011	EC-05	24	27	31	9	7	1	0	16	52	70
2011	EC-06	20	33	24	16	4	0	2	20	55	45
2011	EC-07	29	23	27	14	5	1	1	19	53	100

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	12	24	34	21	8	0	1	29	37	315
2017	EC-02	0	37	13	25	25	0	0	50	37	28
2017	EC-03	6	3	41	38	9	0	3	48	9	34
2017	EC-04	12	25	25	29	8	0	0	38	37	24
2017	EC-05	8	20	41	25	5	0	2	30	28	65
2017	EC-06	9	29	45	7	10	0	0	17	38	58
2017	EC-07	24	27	27	17	3	0	2	21	52	93
2014	EC	11	24	35	20	8	1	2	28	36	283
2014	EC-02	0	17	29	29	21	0	4	53	17	24
2014	EC-03	0	14	27	34	15	3	7	55	15	29
2014	EC-04	5	30	40	25	0	0	0	25	35	20
2014	EC-05	16	20	38	14	9	1	1	24	37	69
2014	EC-06	15	33	29	18	5	0	0	23	48	39
2014	EC-07	15	28	36	17	1	1	1	19	44	88
2011	EC	10	23	36	19	9	1	2	29	34	308
2011	EC-02	0	22	32	22	14	3	8	39	24	37
2011	EC-03	8	25	29	17	13	0	8	32	36	24
2011	EC-04	9	9	52	17	13	0	0	30	17	23
2011	EC-05	7	27	37	17	9	1	1	26	35	70
2011	EC-06	13	22	33	24	7	0	0	31	36	45
2011	EC-07	15	23	36	19	6	1	0	25	38	100

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	16	24	29	18	8	1	4	28	42	315
2017	EC-02	3	13	40	19	19	0	6	40	17	28
2017	EC-03	15	6	29	29	15	0	6	47	22	34
2017	EC-04	25	17	21	29	4	0	4	35	43	24
2017	EC-05	11	32	23	19	11	3	2	31	45	65
2017	EC-06	19	27	31	14	5	2	2	20	48	58
2017	EC-07	18	29	30	11	5	0	6	17	51	93
2014	EC	24	22	30	12	7	2	3	20	48	284
2014	EC-02	17	17	37	12	17	0	0	29	34	24
2014	EC-03	7	16	30	21	10	7	10	37	27	30
2014	EC-04	25	40	10	20	0	0	5	21	68	20
2014	EC-05	26	28	25	7	9	1	4	17	57	69
2014	EC-06	25	15	39	10	8	0	3	18	42	39
2014	EC-07	31	22	32	11	2	1	1	14	53	88
2011	EC	13	25	29	19	8	1	5	28	41	307
2011	EC-02	3	16	35	19	19	3	5	41	21	37
2011	EC-03	4	25	25	21	8	0	17	35	35	24
2011	EC-04	13	35	13	26	4	0	9	33	52	23
2011	EC-05	11	21	37	17	4	3	6	23	36	70
2011	EC-06	22	24	22	20	11	0	0	31	47	45
2011	EC-07	16	30	27	17	6	1	2	24	48	99

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	13	19	32	19	9	2	7	31	35	314
2017	EC-02	3	9	13	28	28	9	9	69	16	28
2017	EC-03	9	18	26	26	12	0	9	42	29	34
2017	EC-04	17	25	29	17	8	0	4	26	43	24
2017	EC-05	8	25	33	19	6	3	6	28	36	64
2017	EC-06	15	21	33	17	5	2	7	24	39	58
2017	EC-07	20	16	37	16	4	0	6	22	39	93
2014	EC	11	17	25	26	13	3	5	42	30	283
2014	EC-02	4	12	17	33	21	12	0	62	19	24
2014	EC-03	10	7	13	35	13	10	13	62	21	30
2014	EC-04	15	25	35	15	10	0	0	25	40	20
2014	EC-05	7	19	29	26	7	3	7	38	30	68
2014	EC-06	19	13	27	23	13	0	5	37	34	39
2014	EC-07	12	22	24	23	14	1	5	39	36	88
2011	EC	10	16	29	23	12	4	5	39	29	307
2011	EC-02	3	0	27	24	22	14	11	61	4	37
2011	EC-03	8	13	25	17	13	4	21	39	28	24
2011	EC-04	22	13	43	9	9	4	0	18	36	23
2011	EC-05	14	19	25	23	10	3	6	37	37	69
2011	EC-06	11	22	24	27	13	2	0	41	34	45
2011	EC-07	7	19	34	24	12	1	3	38	27	100

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	16	24	33	13	8	3	4	22	43	315
2017	EC-02	3	16	34	22	9	6	9	37	22	28
2017	EC-03	9	24	29	21	9	0	9	32	35	34
2017	EC-04	17	33	29	8	13	0	0	21	50	24
2017	EC-05	14	28	36	14	6	2	2	21	43	65
2017	EC-06	8	28	40	10	5	3	5	17	40	58
2017	EC-07	27	22	30	5	9	3	4	15	52	93
2014	EC	21	26	31	11	7	2	2	19	49	284
2014	EC-02	0	30	12	21	29	4	4	54	32	24
2014	EC-03	7	33	25	13	7	7	10	23	47	30
2014	EC-04	20	25	30	20	5	0	0	25	45	20
2014	EC-05	33	14	33	10	6	1	1	16	49	69
2014	EC-06	27	23	37	5	5	0	3	10	52	39
2014	EC-07	20	30	35	9	3	1	1	13	51	88

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	69	18	4	5	1	1	1	89	6	314
2017	EC-02	75	19	3	3	0	0	0	94	3	28
2017	EC-03	65	26	3	6	0	0	0	91	6	34
2017	EC-04	75	17	0	8	0	0	0	92	8	24
2017	EC-05	68	14	11	3	0	2	3	85	3	65
2017	EC-06	67	19	0	11	0	2	2	89	11	57
2017	EC-07	72	18	3	2	3	0	1	91	5	93
2014	EC	69	20	5	2	2	0	1	91	5	284
2014	EC-02	67	25	0	4	0	0	4	96	4	24
2014	EC-03	64	30	3	0	0	0	3	97	0	30
2014	EC-04	55	30	10	5	0	0	0	85	5	20
2014	EC-05	70	20	4	0	6	0	0	90	6	69
2014	EC-06	74	16	3	3	3	0	3	92	5	39
2014	EC-07	74	15	7	2	1	0	1	90	3	88
2011	EC	66	19	6	5	2	1	1	87	8	307
2011	EC-02	65	22	8	5	0	0	0	86	5	37
2011	EC-03	67	21	0	4	0	4	4	95	5	24
2011	EC-04	73	14	5	5	5	0	0	86	9	22
2011	EC-05	66	17	9	3	3	0	3	85	6	70
2011	EC-06	73	16	2	7	0	2	0	91	7	45
2011	EC-07	61	22	6	6	4	0	1	84	10	100

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	31	28	15	10	6	4	6	66	17	315
2017	EC-02	22	19	22	18	0	13	6	50	23	28
2017	EC-03	32	26	15	9	12	0	6	63	22	34
2017	EC-04	21	37	8	17	8	8	0	64	27	24
2017	EC-05	35	19	15	14	3	3	11	63	19	65
2017	EC-06	34	28	10	7	10	5	5	69	19	58
2017	EC-07	34	34	14	4	5	1	6	74	10	93
2014	EC	31	27	17	8	9	3	6	63	19	284
2014	EC-02	25	12	25	8	9	12	8	47	22	24
2014	EC-03	30	23	18	3	10	3	13	63	16	30
2014	EC-04	30	15	35	10	0	0	10	50	11	20
2014	EC-05	23	28	19	6	12	6	7	58	20	69
2014	EC-06	33	25	8	24	10	0	0	58	34	39
2014	EC-07	35	36	13	2	10	0	3	74	13	88

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	53	25	8	8	4	1	1	79	12	315
2017	EC-02	38	31	25	3	0	0	3	71	3	28
2017	EC-03	44	32	9	12	3	0	0	76	15	34
2017	EC-04	50	21	8	12	8	0	0	71	21	24
2017	EC-05	60	19	8	9	3	2	0	80	12	65
2017	EC-06	53	26	7	3	9	0	2	81	12	58
2017	EC-07	61	22	3	9	4	0	1	84	13	93
2014	EC	39	30	10	12	8	1	0	71	20	284
2014	EC-02	29	37	8	4	12	9	0	73	18	24
2014	EC-03	46	35	3	16	0	0	0	80	16	30
2014	EC-04	30	20	25	20	5	0	0	50	25	20
2014	EC-05	29	35	14	13	9	0	0	64	22	69
2014	EC-06	38	23	9	15	13	3	0	62	29	39
2014	EC-07	51	28	5	8	7	1	0	80	15	88

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	39	35	11	7	6	1	1	75	13	315
2017	EC-02	38	40	19	0	0	0	3	81	0	28
2017	EC-03	26	50	12	3	6	3	0	79	9	34
2017	EC-04	25	33	17	12	4	4	4	64	18	24
2017	EC-05	49	23	9	14	5	0	0	72	18	65
2017	EC-06	40	33	10	9	9	0	0	72	17	58
2017	EC-07	41	39	9	4	5	1	1	81	10	93
2014	EC	28	40	10	12	6	3	1	71	19	284
2014	EC-02	29	42	12	4	4	8	0	77	9	24
2014	EC-03	39	33	7	7	7	8	0	79	14	30
2014	EC-04	10	35	15	25	10	0	5	47	37	20
2014	EC-05	29	39	12	12	7	1	0	69	19	69
2014	EC-06	15	55	8	14	5	3	0	72	20	39
2014	EC-07	34	39	8	11	5	2	1	75	17	88
2011	EC	35	41	10	7	3	2	0	79	11	307
2011	EC-02	43	41	5	11	0	0	0	84	11	37
2011	EC-03	38	42	4	13	0	4	0	83	13	24
2011	EC-04	30	39	13	4	13	0	0	70	17	23
2011	EC-05	33	43	9	7	4	4	0	79	12	70
2011	EC-06	39	41	7	7	2	2	2	83	10	44
2011	EC-07	32	41	15	7	3	2	0	74	10	100

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	35	29	11	5	7	13	1	74	13	315
2017	EC-02	28	34	13	3	0	22	0	80	4	28
2017	EC-03	26	29	24	9	0	12	0	63	10	34
2017	EC-04	25	29	0	0	21	25	0	72	28	24
2017	EC-05	31	29	11	9	8	11	2	69	19	65
2017	EC-06	38	26	9	3	10	14	0	74	16	58
2017	EC-07	43	33	12	2	3	5	1	82	6	93
2014	EC	34	24	12	11	8	11	1	65	21	284
2014	EC-02	17	29	4	13	4	33	0	68	26	24
2014	EC-03	38	26	10	7	7	13	0	74	15	30
2014	EC-04	25	20	15	20	10	10	0	50	34	20
2014	EC-05	28	23	14	14	6	14	0	59	24	69
2014	EC-06	23	27	19	10	15	5	0	53	27	39
2014	EC-07	50	20	8	6	8	6	2	77	15	88
2011	EC	35	31	11	8	8	7	0	71	17	307
2011	EC-02	22	35	8	14	3	19	0	70	20	37
2011	EC-03	50	21	8	8	4	8	0	77	14	24
2011	EC-04	35	22	13	9	17	4	0	59	27	23
2011	EC-05	26	29	9	16	12	9	0	60	30	69
2011	EC-06	40	33	7	0	13	4	2	79	14	45
2011	EC-07	36	35	17	3	5	4	0	74	8	100

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	14	22	13	16	9	22	5	49	34	315
2017	EC-02	13	9	6	31	3	38	0	35	55	28
2017	EC-03	12	18	15	9	24	18	6	38	42	34
2017	EC-04	4	17	12	12	12	38	4	36	43	24
2017	EC-05	15	22	9	18	8	19	9	51	36	65
2017	EC-06	21	23	9	13	9	22	3	59	30	58
2017	EC-07	14	30	18	15	5	13	4	53	25	93
2014	EC	10	19	18	18	16	16	4	36	42	283
2014	EC-02	8	29	4	12	13	33	0	56	38	24
2014	EC-03	0	13	20	10	13	31	13	24	41	30
2014	EC-04	10	10	35	15	20	10	0	22	39	20
2014	EC-05	14	10	20	17	16	19	3	31	43	69
2014	EC-06	5	7	26	23	25	10	3	14	56	38
2014	EC-07	14	32	12	20	11	7	3	51	35	88

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	53	27	9	8	3	0	0	81	10	313
2017	EC-02	41	31	28	0	0	0	0	72	0	28
2017	EC-03	48	33	3	12	3	0	0	82	15	33
2017	EC-04	46	29	4	17	4	0	0	75	21	24
2017	EC-05	55	30	8	4	3	0	0	85	8	64
2017	EC-06	62	22	5	9	2	0	0	84	10	58
2017	EC-07	57	22	9	9	3	0	1	79	12	93
2014	EC	43	39	8	6	4	0	0	82	10	284
2014	EC-02	37	50	4	4	5	0	0	87	9	24
2014	EC-03	58	29	7	3	3	0	0	87	7	30
2014	EC-04	30	40	20	5	5	0	0	70	10	20
2014	EC-05	42	36	12	7	3	0	0	78	10	69
2014	EC-06	40	36	12	13	0	0	0	76	13	39
2014	EC-07	47	40	5	2	6	1	0	87	8	88

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	38	35	10	9	5	1	1	75	15	314
2017	EC-02	23	29	29	10	6	0	3	54	17	27
2017	EC-03	35	38	12	9	6	0	0	74	15	34
2017	EC-04	21	42	12	8	8	4	4	68	18	24
2017	EC-05	42	31	9	11	6	2	0	74	17	65
2017	EC-06	43	36	2	16	3	0	0	79	19	58
2017	EC-07	44	37	9	5	4	0	1	82	10	93
2014	EC	35	36	13	9	7	0	0	72	15	284
2014	EC-02	25	37	21	8	9	0	0	62	17	24
2014	EC-03	29	51	10	3	3	0	3	83	7	30
2014	EC-04	30	45	10	5	10	0	0	75	15	20
2014	EC-05	30	35	17	12	6	0	0	65	17	69
2014	EC-06	38	33	10	9	10	0	0	71	19	39
2014	EC-07	41	33	13	8	6	0	0	74	14	88
2011	EC	39	35	8	9	7	1	1	76	16	308
2011	EC-02	46	30	16	5	0	3	0	78	6	37
2011	EC-03	42	46	8	4	0	0	0	88	4	24
2011	EC-04	26	57	4	4	9	0	0	83	13	23
2011	EC-05	26	44	7	9	11	1	1	72	21	70
2011	EC-06	47	24	7	9	13	0	0	71	22	45
2011	EC-07	43	30	9	11	5	1	1	74	16	100

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	49	27	9	8	5	1	1	78	13	313
2017	EC-02	44	35	9	3	3	0	6	83	7	28
2017	EC-03	50	26	6	6	9	3	0	79	15	34
2017	EC-04	42	38	8	0	8	4	0	83	9	24
2017	EC-05	47	28	8	12	5	0	0	75	17	64
2017	EC-06	50	25	9	7	7	2	0	77	14	58
2017	EC-07	54	23	12	9	2	0	0	77	11	92
2014	EC	41	31	12	5	7	3	0	75	12	284
2014	EC-02	41	21	21	4	5	8	0	68	10	24
2014	EC-03	33	44	7	7	7	0	3	80	14	30
2014	EC-04	20	45	20	10	0	5	0	68	11	20
2014	EC-05	38	30	14	6	6	6	0	72	12	69
2014	EC-06	45	25	17	5	8	0	0	71	13	39
2014	EC-07	49	30	6	5	9	2	0	80	14	88
2011	EC	45	28	10	8	5	3	1	76	13	308
2011	EC-02	43	32	8	5	0	11	0	85	6	37
2011	EC-03	38	42	4	8	4	4	0	83	13	24
2011	EC-04	35	39	9	9	9	0	0	74	17	23
2011	EC-05	37	23	21	7	7	3	1	63	15	70
2011	EC-06	53	27	0	7	9	4	0	84	16	45
2011	EC-07	52	24	10	9	3	1	1	78	12	100

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	46	33	6	8	6	1	1	80	14	315
2017	EC-02	40	41	3	6	3	3	3	87	10	28
2017	EC-03	44	38	6	3	9	0	0	82	12	34
2017	EC-04	33	46	8	4	4	4	0	83	9	24
2017	EC-05	48	32	6	11	3	0	0	80	14	65
2017	EC-06	41	34	3	10	10	0	0	76	21	58
2017	EC-07	55	26	5	9	4	0	1	81	13	93
2014	EC	36	31	11	11	10	1	0	68	21	284
2014	EC-02	21	41	17	8	13	0	0	62	21	24
2014	EC-03	33	26	18	13	3	7	0	63	17	30
2014	EC-04	20	35	20	10	15	0	0	55	25	20
2014	EC-05	35	29	10	14	12	0	0	64	26	69
2014	EC-06	33	30	13	19	5	0	0	63	24	39
2014	EC-07	48	32	6	5	10	0	0	80	15	88
2011	EC	44	27	11	7	8	1	0	73	16	307
2011	EC-02	46	19	19	11	3	3	0	67	14	37
2011	EC-03	42	29	13	8	4	4	0	74	13	24
2011	EC-04	30	30	17	4	17	0	0	61	22	23
2011	EC-05	33	33	13	7	10	3	1	69	18	70
2011	EC-06	53	24	4	4	13	0	0	78	18	45
2011	EC-07	52	25	9	8	6	0	0	77	14	99

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	77	14	3	3	1	2	93	4	314
2017	EC-02	72	22	0	3	0	3	97	3	28
2017	EC-03	76	15	3	3	3	0	91	6	34
2017	EC-04	75	8	0	12	0	4	87	13	24
2017	EC-05	75	9	8	2	0	6	90	2	65
2017	EC-06	76	15	3	2	3	0	91	5	58
2017	EC-07	80	15	1	2	1	0	96	3	92
2014	EC	78	12	3	2	4	1	92	5	284
2014	EC-02	83	17	0	0	0	0	100	0	24
2014	EC-03	71	23	0	3	0	3	97	3	30
2014	EC-04	75	25	0	0	0	0	100	0	20
2014	EC-05	81	10	3	1	4	0	91	6	69
2014	EC-06	76	8	9	0	5	3	85	5	39
2014	EC-07	78	9	3	3	5	1	89	8	88
2011	EC	80	10	3	3	3	2	91	6	308
2011	EC-02	76	16	0	5	0	3	94	6	37
2011	EC-03	83	4	4	4	0	4	91	4	24
2011	EC-04	87	9	4	0	0	0	96	0	23
2011	EC-05	70	14	4	4	3	4	88	7	70
2011	EC-06	87	11	0	0	2	0	98	2	45
2011	EC-07	83	6	4	2	5	0	89	7	100

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	60	26	5	3	2	2	2	89	6	313
2017	EC-02	35	47	6	0	0	6	6	93	0	28
2017	EC-03	76	21	0	0	3	0	0	97	3	34
2017	EC-04	62	21	8	4	0	4	0	87	4	24
2017	EC-05	66	17	6	8	0	2	2	86	8	64
2017	EC-06	57	24	7	3	3	3	1	86	7	58
2017	EC-07	59	32	3	2	3	0	1	91	5	92
2014	EC	43	26	12	6	7	3	4	74	14	284
2014	EC-02	21	30	4	12	12	12	8	63	31	24
2014	EC-03	44	26	7	13	3	3	3	76	17	30
2014	EC-04	35	30	10	15	0	0	10	72	17	20
2014	EC-05	49	28	14	3	3	1	1	79	6	69
2014	EC-06	36	22	22	3	15	0	3	59	18	39
2014	EC-07	51	24	8	3	9	2	2	79	13	88
2011	EC	51	26	6	5	6	3	4	82	12	308
2011	EC-02	41	24	5	5	8	8	8	77	16	37
2011	EC-03	58	21	0	8	8	0	4	83	17	24
2011	EC-04	70	9	9	0	9	0	4	82	9	23
2011	EC-05	41	33	6	6	7	4	3	80	14	70
2011	EC-06	64	22	4	0	4	2	2	91	5	45
2011	EC-07	48	29	7	7	4	1	4	81	12	100

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	58	25	7	5	4	0	1	84	9	314
2017	EC-02	31	38	25	0	3	0	3	71	3	28
2017	EC-03	62	32	0	3	3	0	0	94	6	34
2017	EC-04	54	29	4	8	4	0	0	83	12	24
2017	EC-05	62	22	8	5	4	0	0	83	9	65
2017	EC-06	64	17	0	14	3	2	0	83	17	58
2017	EC-07	60	26	8	1	4	0	1	87	5	92

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	57	25	9	3	2	2	1	84	6	314
2017	EC-02	31	47	9	3	3	3	3	83	7	28
2017	EC-03	59	26	9	0	3	3	0	88	3	34
2017	EC-04	58	29	8	0	4	0	0	88	4	24
2017	EC-05	60	23	6	6	3	2	0	85	9	65
2017	EC-06	62	14	10	8	3	2	0	77	12	58
2017	EC-07	60	23	12	1	1	2	1	85	2	92

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	50	27	10	7	5	0	1	78	11	313
2017	EC-02	19	55	16	3	3	3	0	77	7	27
2017	EC-03	38	41	9	3	9	0	0	79	12	34
2017	EC-04	50	21	12	12	4	0	0	71	17	24
2017	EC-05	59	19	11	6	6	0	0	77	12	65
2017	EC-06	52	25	9	5	9	0	0	78	14	58
2017	EC-07	58	24	9	8	1	0	1	82	9	92
2014	EC	42	29	10	9	9	1	0	72	18	284
2014	EC-02	17	50	0	4	21	8	0	72	28	24
2014	EC-03	36	29	18	10	7	0	0	65	16	30
2014	EC-04	40	20	25	10	5	0	0	60	15	20
2014	EC-05	43	29	6	16	6	0	0	72	22	69
2014	EC-06	40	23	18	9	10	0	0	63	19	39
2014	EC-07	51	27	8	2	9	2	0	80	12	88

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	29	35	12	3	7	4	10	74	12	99
2017	EC-06	21	29	14	7	0	0	28	71	10	14
2017	EC-07	31	35	10	3	7	6	8	77	11	71
2014	EC	21	28	16	15	13	1	7	53	30	89
2014	EC-06	9	35	9	9	31	0	9	47	43	11
2014	EC-07	25	30	19	11	8	0	8	59	20	64

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	29	29	16	10	8	8	0	63	20	315
2017	EC-02	31	34	13	0	3	19	0	81	4	28
2017	EC-03	29	38	15	12	6	0	0	68	18	34
2017	EC-04	17	21	29	17	4	12	0	43	24	24
2017	EC-05	34	25	19	9	7	6	0	62	18	65
2017	EC-06	22	26	19	7	10	16	0	57	20	58
2017	EC-07	31	31	11	15	9	2	1	64	24	93
2014	EC	21	34	13	13	7	12	0	62	23	284
2014	EC-02	17	17	17	4	9	37	0	53	21	24
2014	EC-03	26	35	13	10	0	16	0	72	12	30
2014	EC-04	10	40	10	20	5	15	0	59	30	20
2014	EC-05	20	30	17	10	9	13	0	58	22	69
2014	EC-06	13	38	5	20	12	12	0	57	37	39
2014	EC-07	27	37	11	14	6	5	0	68	20	88
2011	EC	24	34	17	10	7	8	1	64	18	308
2011	EC-02	24	27	27	8	3	11	0	58	12	37
2011	EC-03	42	25	8	4	0	21	0	84	5	24
2011	EC-04	26	35	4	13	13	9	0	67	29	23
2011	EC-05	14	46	11	9	7	11	1	69	18	70
2011	EC-06	27	31	20	9	7	4	2	62	17	45
2011	EC-07	24	35	17	10	9	5	0	62	20	100

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	26	29	18	15	11	2	56	26	313
2017	EC-02	25	31	22	9	6	6	60	17	28
2017	EC-03	33	21	15	12	18	0	55	30	33
2017	EC-04	12	21	38	17	12	0	33	29	24
2017	EC-05	25	29	19	12	12	3	56	25	65
2017	EC-06	24	36	16	14	10	0	60	24	58
2017	EC-07	29	28	14	20	8	1	58	27	92
2014	EC	16	33	20	15	10	5	52	27	284
2014	EC-02	17	17	21	21	17	8	36	41	24
2014	EC-03	26	35	13	16	3	7	65	21	30
2014	EC-04	5	45	25	5	15	5	53	21	20
2014	EC-05	13	29	25	19	10	4	44	30	69
2014	EC-06	10	36	17	22	10	5	48	34	39
2014	EC-07	20	36	18	12	9	3	59	22	88
2011	EC	17	37	19	15	9	3	55	25	308
2011	EC-02	14	30	19	19	5	14	50	28	37
2011	EC-03	17	50	25	8	0	0	67	8	24
2011	EC-04	13	43	13	13	13	4	59	27	23
2011	EC-05	19	41	13	16	10	1	61	26	70
2011	EC-06	22	29	22	18	9	0	51	27	45
2011	EC-07	15	35	24	12	13	1	51	25	100

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	18	31	18	16	12	5	0	51	29	315
2017	EC-02	19	28	19	13	6	16	0	55	22	28
2017	EC-03	15	38	15	18	15	0	0	53	32	34
2017	EC-04	12	12	25	17	17	17	0	30	40	24
2017	EC-05	19	29	19	15	15	3	0	49	32	65
2017	EC-06	22	33	21	10	9	5	0	58	20	58
2017	EC-07	17	33	15	22	9	3	1	53	31	93
2014	EC	11	29	24	19	12	6	0	42	32	284
2014	EC-02	12	17	17	21	21	12	0	33	48	24
2014	EC-03	20	38	20	20	0	3	0	59	20	30
2014	EC-04	5	35	25	20	10	5	0	42	32	20
2014	EC-05	12	23	23	23	9	10	0	39	35	69
2014	EC-06	8	28	19	17	20	8	0	38	41	39
2014	EC-07	10	31	31	15	11	2	0	42	27	88
2011	EC	11	31	21	19	11	7	0	46	31	308
2011	EC-02	11	27	24	22	5	11	0	42	30	37
2011	EC-03	13	42	8	17	4	17	0	65	25	24
2011	EC-04	4	43	26	0	17	9	0	52	19	23
2011	EC-05	16	27	19	19	14	6	0	45	35	70
2011	EC-06	16	29	13	27	7	9	0	49	37	45
2011	EC-07	8	32	25	20	12	2	1	41	33	100

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	20	31	19	13	11	5	0	54	25	315
2017	EC-02	22	40	13	3	13	9	0	69	17	28
2017	EC-03	18	35	24	9	6	9	0	58	16	34
2017	EC-04	12	17	21	25	17	8	0	32	46	24
2017	EC-05	22	22	21	20	9	6	0	46	31	65
2017	EC-06	21	33	22	9	14	2	0	55	23	58
2017	EC-07	23	35	17	12	10	2	1	60	22	93
2014	EC	11	28	20	16	14	10	0	44	34	284
2014	EC-02	17	8	17	25	12	21	0	32	47	24
2014	EC-03	20	25	20	16	10	10	0	49	29	30
2014	EC-04	10	35	25	5	20	5	0	47	26	20
2014	EC-05	10	25	16	14	20	14	0	41	41	69
2014	EC-06	5	25	22	20	18	10	0	34	42	39
2014	EC-07	11	36	25	14	9	5	0	50	24	88
2011	EC	14	33	20	14	11	8	0	51	28	307
2011	EC-02	14	24	22	11	8	22	0	48	24	37
2011	EC-03	8	33	17	21	4	17	0	50	30	24
2011	EC-04	9	27	27	14	18	5	0	38	33	22
2011	EC-05	14	31	19	19	11	6	0	48	32	70
2011	EC-06	24	36	13	11	13	2	0	61	25	45
2011	EC-07	13	34	21	12	13	7	0	51	27	100

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	18	34	19	18	10	2	0	53	28	314
2017	EC-02	34	22	22	6	9	6	0	60	17	28
2017	EC-03	21	26	15	24	15	0	0	47	38	34
2017	EC-04	8	21	21	17	25	8	0	32	46	24
2017	EC-05	15	35	19	20	9	2	0	52	30	65
2017	EC-06	19	36	19	19	5	2	0	56	25	58
2017	EC-07	16	40	19	17	5	0	1	57	23	92
2014	EC	10	35	16	19	16	4	0	47	36	284
2014	EC-02	4	29	33	8	26	0	0	33	34	24
2014	EC-03	16	23	22	26	7	7	0	42	35	30
2014	EC-04	15	35	10	20	20	0	0	50	40	20
2014	EC-05	7	33	16	20	19	4	0	42	41	69
2014	EC-06	3	38	12	28	18	3	0	41	47	39
2014	EC-07	15	41	13	12	15	5	0	58	29	88
2011	EC	13	35	20	19	11	1	0	49	31	308
2011	EC-02	16	30	27	16	11	0	0	46	27	37
2011	EC-03	17	38	4	29	4	8	0	59	36	24
2011	EC-04	9	26	26	9	30	0	0	35	39	23
2011	EC-05	14	34	21	17	11	1	0	49	29	70
2011	EC-06	13	36	18	18	16	0	0	49	33	45
2011	EC-07	13	37	21	20	8	1	0	51	28	100

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	22	50	15	9	3	1	0	73	12	315
2017	EC-02	19	65	3	3	6	3	0	87	10	28
2017	EC-03	26	44	18	12	0	0	0	71	12	34
2017	EC-04	25	38	21	8	8	0	0	63	17	24
2017	EC-05	17	52	23	5	2	2	0	70	6	65
2017	EC-06	38	40	10	10	2	0	0	78	12	58
2017	EC-07	16	57	13	10	2	1	1	75	12	93
2014	EC	18	47	20	7	5	3	0	67	13	284
2014	EC-02	4	46	34	4	8	4	0	52	13	24
2014	EC-03	10	61	16	7	3	3	0	73	10	30
2014	EC-04	20	40	20	15	5	0	0	60	20	20
2014	EC-05	16	48	20	7	4	4	0	67	12	69
2014	EC-06	17	46	17	10	10	0	0	63	20	39
2014	EC-07	26	43	18	7	3	2	0	71	10	88
2011	EC	26	47	12	10	3	2	0	75	13	305
2011	EC-02	27	38	16	5	0	14	0	75	6	37
2011	EC-03	29	46	17	8	0	0	0	75	8	24
2011	EC-04	17	39	13	17	13	0	0	57	30	23
2011	EC-05	24	50	9	13	4	0	0	74	17	70
2011	EC-06	30	53	5	9	2	0	0	84	12	43
2011	EC-07	28	46	14	8	2	1	0	76	10	99

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	40	38	12	4	2	3	1	81	6	315
2017	EC-02	44	38	3	0	6	9	0	90	7	28
2017	EC-03	38	47	12	3	0	0	0	85	3	34
2017	EC-04	17	50	17	8	4	0	4	70	13	24
2017	EC-05	39	37	12	3	3	6	0	81	6	65
2017	EC-06	47	34	14	3	0	2	0	82	4	58
2017	EC-07	45	34	10	5	2	2	1	82	8	93
2014	EC	32	46	12	4	1	5	0	82	5	284
2014	EC-02	29	50	12	0	0	8	0	86	0	24
2014	EC-03	26	61	7	0	0	7	0	93	0	30
2014	EC-04	25	40	20	0	10	5	0	68	11	20
2014	EC-05	28	45	12	7	1	7	0	78	9	69
2014	EC-06	38	40	10	3	3	8	0	84	5	39
2014	EC-07	39	47	10	5	0	0	0	85	5	88
2011	EC	32	43	15	4	2	4	1	78	6	308
2011	EC-02	30	41	24	0	0	5	0	74	0	37
2011	EC-03	42	38	13	0	0	8	0	86	0	24
2011	EC-04	26	48	13	4	9	0	0	74	13	23
2011	EC-05	34	43	11	3	4	3	1	81	7	70
2011	EC-06	29	51	9	4	0	7	0	86	5	45
2011	EC-07	35	39	15	7	1	2	1	76	8	100

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	36	38	10	8	5	2	1	76	14	313
2017	EC-02	28	53	9	0	3	3	3	87	3	28
2017	EC-03	26	26	21	18	0	6	3	58	19	34
2017	EC-04	17	29	8	34	12	0	0	46	46	24
2017	EC-05	30	45	8	6	9	2	0	76	16	64
2017	EC-06	44	37	7	9	4	0	0	81	12	57
2017	EC-07	46	38	9	3	3	0	1	85	7	93
2014	EC	35	41	12	4	3	5	0	80	7	283
2014	EC-02	17	41	17	9	4	12	0	66	15	24
2014	EC-03	23	48	16	0	0	13	0	81	0	30
2014	EC-04	25	35	25	5	5	5	0	63	11	20
2014	EC-05	23	49	7	7	6	6	1	78	14	69
2014	EC-06	45	33	14	3	3	3	0	80	5	39
2014	EC-07	49	40	8	2	0	0	0	90	2	87
2011	EC	34	38	12	8	3	4	1	75	12	308
2011	EC-02	14	46	19	11	0	11	0	67	12	37
2011	EC-03	38	38	4	17	0	4	0	78	17	24
2011	EC-04	35	35	9	4	13	4	0	73	18	23
2011	EC-05	30	40	14	4	4	6	1	75	9	70
2011	EC-06	38	31	11	7	4	4	4	76	12	45
2011	EC-07	43	37	10	8	2	0	0	80	10	100

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	21	32	20	13	7	5	2	57	22	315
2017	EC-02	13	22	16	25	3	16	6	44	36	28
2017	EC-03	26	32	26	6	6	3	0	61	12	34
2017	EC-04	17	17	29	12	13	12	0	38	29	24
2017	EC-05	17	34	25	8	11	5	2	54	20	65
2017	EC-06	29	26	10	17	10	5	2	59	30	58
2017	EC-07	23	43	18	11	3	1	1	67	14	93
2014	EC	23	34	20	10	7	6	1	61	18	284
2014	EC-02	8	13	29	17	12	17	4	27	37	24
2014	EC-03	20	26	28	10	0	13	3	55	12	30
2014	EC-04	15	30	30	5	15	5	0	47	21	20
2014	EC-05	12	35	22	19	6	7	0	50	27	69
2014	EC-06	27	36	8	17	13	0	0	63	29	39
2014	EC-07	34	44	15	0	5	2	0	80	5	88
2011	EC	18	38	18	14	7	6	0	59	22	306
2011	EC-02	3	32	30	5	11	19	0	43	20	37
2011	EC-03	17	42	13	17	4	8	0	64	23	24
2011	EC-04	13	39	4	26	13	4	0	55	41	23
2011	EC-05	14	36	21	16	7	4	1	53	24	70
2011	EC-06	23	43	18	11	2	2	0	67	14	44
2011	EC-07	25	40	12	13	6	3	0	68	20	99

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	15	23	17	16	13	13	3	46	34	315
2017	EC-02	13	44	16	0	6	13	9	72	8	28
2017	EC-03	9	26	18	18	12	18	0	43	36	34
2017	EC-04	12	12	12	25	17	17	4	31	53	24
2017	EC-05	17	23	19	9	17	11	5	47	31	65
2017	EC-06	19	21	14	14	17	14	2	47	37	58
2017	EC-07	16	22	16	24	10	10	3	43	38	93
2014	EC	11	19	16	19	17	17	3	37	43	284
2014	EC-02	8	25	12	21	12	17	5	42	42	24
2014	EC-03	13	21	10	7	20	26	3	49	37	30
2014	EC-04	15	15	30	20	15	5	0	32	37	20
2014	EC-05	12	22	19	14	14	19	0	41	36	69
2014	EC-06	0	17	13	23	23	24	0	23	60	39
2014	EC-07	12	17	15	24	16	10	6	35	47	88
2011	EC	12	21	13	17	15	17	6	43	40	308
2011	EC-02	14	24	14	14	11	24	0	50	32	37
2011	EC-03	13	21	8	17	8	33	0	50	38	24
2011	EC-04	17	26	9	9	22	13	4	53	37	23
2011	EC-05	17	14	16	11	17	17	7	42	38	70
2011	EC-06	4	27	11	22	18	11	7	38	49	45
2011	EC-07	11	19	15	21	14	12	8	38	44	100

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	57	26	8	5	2	1	1	86	7	314
2017	EC-02	65	22	6	3	0	0	3	90	3	28
2017	EC-03	59	32	3	6	0	0	0	91	6	34
2017	EC-04	54	21	4	8	0	8	4	86	10	24
2017	EC-05	53	28	13	3	2	2	0	82	5	64
2017	EC-06	53	29	12	5	0	0	0	83	5	58
2017	EC-07	59	26	4	5	3	0	2	87	9	93
2014	EC	55	27	7	5	3	1	2	85	8	284
2014	EC-02	46	41	8	0	0	4	0	91	0	24
2014	EC-03	49	30	3	7	0	0	12	89	7	30
2014	EC-04	50	40	10	0	0	0	0	90	0	20
2014	EC-05	59	22	10	4	4	0	0	81	9	69
2014	EC-06	46	40	3	5	5	0	3	87	10	39
2014	EC-07	65	17	8	6	3	0	1	83	9	88

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	71	20	4	2	1	2	1	93	2	315
2017	EC-02	75	22	3	0	0	0	0	97	0	28
2017	EC-03	71	24	3	3	0	0	0	94	3	34
2017	EC-04	67	29	0	0	0	4	0	100	0	24
2017	EC-05	72	17	8	0	2	2	0	91	2	65
2017	EC-06	69	22	2	3	2	2	0	93	5	58
2017	EC-07	72	16	4	2	0	2	3	93	2	93
2014	EC	61	22	6	2	2	3	4	89	4	284
2014	EC-02	67	33	0	0	0	0	0	100	0	24
2014	EC-03	48	26	3	0	3	10	10	92	4	30
2014	EC-04	55	30	5	5	0	0	5	89	5	20
2014	EC-05	61	17	9	3	4	3	3	83	8	69
2014	EC-06	60	19	13	0	0	3	5	86	0	39
2014	EC-07	69	20	5	2	1	1	1	92	3	88
2011	EC	71	21	3	1	1	2	1	95	2	307
2011	EC-02	57	30	5	3	3	0	3	89	6	37
2011	EC-03	71	21	0	0	0	4	4	100	0	24
2011	EC-04	83	17	0	0	0	0	0	100	0	23
2011	EC-05	69	20	3	3	0	4	1	94	3	70
2011	EC-06	78	18	0	0	0	2	2	100	0	45
2011	EC-07	76	17	5	1	1	0	0	93	2	99

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	30	34	15	13	6	2	0	65	20	311
2017	EC-02	47	22	25	3	0	3	0	71	3	28
2017	EC-03	38	38	9	12	3	0	0	76	15	34
2017	EC-04	12	34	29	12	8	4	0	48	22	24
2017	EC-05	28	34	11	19	8	1	0	63	27	65
2017	EC-06	26	34	10	17	12	0	0	60	29	58
2017	EC-07	30	37	15	11	3	2	1	70	15	89
2014	EC	13	24	19	20	18	6	0	39	41	283
2014	EC-02	12	17	17	21	25	8	0	32	50	24
2014	EC-03	20	10	7	32	20	10	0	34	58	29
2014	EC-04	10	10	35	10	35	0	0	20	45	20
2014	EC-05	13	26	20	19	12	10	0	44	34	69
2014	EC-06	10	20	14	23	28	5	0	32	53	39
2014	EC-07	15	31	20	20	12	1	0	46	33	88
2011	EC	27	39	15	10	9	0	0	66	19	307
2011	EC-02	19	43	8	14	16	0	0	62	30	37
2011	EC-03	33	50	8	4	4	0	0	83	8	24
2011	EC-04	22	43	17	9	9	0	0	65	17	23
2011	EC-05	26	39	13	13	9	1	0	65	22	70
2011	EC-06	27	38	22	7	7	0	0	64	13	45
2011	EC-07	31	33	16	12	7	0	0	65	19	99

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	25	28	14	15	13	3	2	56	30	313
2017	EC-02	28	6	37	13	9	6	0	37	23	28
2017	EC-03	32	35	12	3	15	3	0	70	18	34
2017	EC-04	12	17	21	29	17	0	4	30	48	24
2017	EC-05	20	34	14	17	12	2	2	56	30	65
2017	EC-06	28	30	4	18	14	5	2	63	34	57
2017	EC-07	27	29	11	16	11	2	3	60	29	92
2014	EC	12	22	19	16	25	5	1	36	43	284
2014	EC-02	4	12	12	21	42	4	4	18	68	24
2014	EC-03	13	16	15	10	29	16	0	35	47	30
2014	EC-04	10	20	15	10	45	0	0	30	55	20
2014	EC-05	10	25	23	13	22	7	0	38	37	69
2014	EC-06	10	20	5	30	29	3	3	32	63	39
2014	EC-07	16	27	25	14	15	3	0	45	29	88
2011	EC	19	28	15	19	15	2	2	49	35	307
2011	EC-02	16	16	8	35	16	5	3	35	56	37
2011	EC-03	21	8	17	38	8	8	0	32	50	24
2011	EC-04	22	17	22	9	30	0	0	39	39	23
2011	EC-05	17	34	6	16	24	1	1	53	41	70
2011	EC-06	18	36	22	11	9	4	0	56	21	45
2011	EC-07	20	34	18	14	10	0	3	56	25	99

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	22	39	22	7	5	4	0	64	13	313
2017	EC-02	16	40	25	3	6	9	0	62	10	28
2017	EC-03	18	56	21	3	0	3	0	76	3	34
2017	EC-04	17	33	21	17	4	8	0	54	23	24
2017	EC-05	17	38	25	6	11	3	0	57	17	65
2017	EC-06	28	37	19	7	4	5	0	68	11	57
2017	EC-07	30	34	22	9	2	2	1	67	11	93

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	41	36	13	3	2	5	1	81	5	315
2017	EC-02	28	31	19	6	0	16	0	70	7	28
2017	EC-03	47	35	9	3	0	6	0	88	3	34
2017	EC-04	33	46	17	0	0	4	0	82	0	24
2017	EC-05	34	42	14	5	3	3	0	78	8	65
2017	EC-06	48	26	12	3	2	7	2	81	6	58
2017	EC-07	48	36	10	1	2	1	1	87	3	93
2014	EC	33	40	13	4	2	7	0	80	6	284
2014	EC-02	25	46	17	5	0	8	0	77	5	24
2014	EC-03	31	46	7	3	0	13	0	89	4	30
2014	EC-04	25	40	15	5	5	10	0	72	11	20
2014	EC-05	36	35	16	7	1	4	0	74	9	69
2014	EC-06	31	28	15	5	5	15	0	70	12	39
2014	EC-07	36	48	9	0	2	5	0	88	2	88

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	41	40	13	3	2	2	0	82	5	313
2017	EC-02	28	50	9	0	3	9	0	86	3	28
2017	EC-03	53	35	12	0	0	0	0	88	0	34
2017	EC-04	33	50	8	0	4	4	0	87	4	24
2017	EC-05	40	40	14	5	0	2	0	81	5	65
2017	EC-06	53	29	10	7	0	0	0	83	7	58
2017	EC-07	39	42	11	3	3	0	1	82	7	92
2014	EC	29	39	18	6	3	6	0	72	9	284
2014	EC-02	25	25	17	4	9	21	0	63	17	24
2014	EC-03	28	52	7	3	0	10	0	89	4	30
2014	EC-04	25	30	25	10	5	5	0	58	16	20
2014	EC-05	35	33	16	6	4	6	0	72	11	69
2014	EC-06	15	40	27	10	3	5	0	58	13	39
2014	EC-07	32	44	16	5	2	1	0	77	7	88
2011	EC	22	47	16	8	3	3	1	72	12	308
2011	EC-02	22	41	22	3	3	11	0	70	6	37
2011	EC-03	29	38	17	4	0	13	0	76	5	24
2011	EC-04	9	57	9	9	13	4	0	68	23	23
2011	EC-05	20	50	17	6	3	3	1	73	9	70
2011	EC-06	27	49	9	13	2	0	0	76	16	45
2011	EC-07	24	46	18	8	3	0	1	71	11	100

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	44	41	8	5	1	1	0	86	6	315
2017	EC-02	38	56	0	0	3	3	0	97	3	28
2017	EC-03	50	44	3	3	0	0	0	94	3	34
2017	EC-04	37	29	25	8	0	0	0	67	8	24
2017	EC-05	45	39	6	8	2	2	0	85	9	65
2017	EC-06	47	43	5	5	0	0	0	90	5	58
2017	EC-07	43	41	10	4	1	0	1	85	5	93
2014	EC	37	39	14	5	3	1	0	77	8	284
2014	EC-02	25	33	17	8	13	4	0	60	22	24
2014	EC-03	44	42	3	7	0	3	0	90	7	30
2014	EC-04	25	35	35	5	0	0	0	60	5	20
2014	EC-05	35	38	16	7	3	1	0	74	10	69
2014	EC-06	36	47	10	3	3	3	0	84	5	39
2014	EC-07	42	39	12	5	2	0	0	81	7	88
2011	EC	34	42	14	5	5	1	0	76	9	307
2011	EC-02	32	38	24	3	3	0	0	70	5	37
2011	EC-03	42	46	8	0	0	4	0	91	0	24
2011	EC-04	26	30	13	13	17	0	0	57	30	23
2011	EC-05	36	44	11	6	3	0	0	80	9	70
2011	EC-06	39	43	11	5	2	0	0	82	7	44
2011	EC-07	33	41	17	3	5	1	0	75	8	100

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	28	36	19	9	6	1	0	65	15	315
2017	EC-02	35	34	22	3	3	3	0	71	6	28
2017	EC-03	32	44	21	0	3	0	0	76	3	34
2017	EC-04	12	25	38	8	12	4	0	39	22	24
2017	EC-05	34	37	14	5	11	0	0	71	15	65
2017	EC-06	24	40	17	12	5	1	0	65	18	58
2017	EC-07	28	36	17	15	3	0	1	64	18	93
2014	EC	14	37	25	14	8	1	0	52	23	284
2014	EC-02	12	25	29	13	17	4	0	39	31	24
2014	EC-03	16	44	26	7	3	3	0	63	10	30
2014	EC-04	15	25	30	20	10	0	0	40	30	20
2014	EC-05	14	33	23	19	9	0	1	49	28	69
2014	EC-06	10	37	33	10	8	3	0	48	18	39
2014	EC-07	16	41	19	15	8	1	0	57	23	88
2011	EC	21	34	21	14	8	3	0	57	22	307
2011	EC-02	24	30	27	11	3	5	0	57	14	37
2011	EC-03	21	33	21	4	4	17	0	65	10	24
2011	EC-04	9	48	22	4	17	0	0	57	22	23
2011	EC-05	16	43	17	14	7	3	0	60	22	70
2011	EC-06	31	22	13	22	9	2	0	55	32	45
2011	EC-07	24	29	24	14	8	0	0	54	22	99

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	27	43	13	10	6	0	0	70	16	315
2017	EC-02	19	62	9	3	3	3	0	84	6	28
2017	EC-03	35	47	9	6	3	0	0	82	9	34
2017	EC-04	17	34	21	17	12	0	0	50	29	24
2017	EC-05	28	43	14	8	7	0	0	71	15	65
2017	EC-06	26	41	16	12	5	0	0	67	17	58
2017	EC-07	31	40	11	12	5	0	1	72	17	93
2014	EC	15	42	23	13	6	1	0	58	19	283
2014	EC-02	12	21	33	26	8	0	0	33	34	24
2014	EC-03	16	57	16	3	3	3	0	76	7	30
2014	EC-04	15	25	30	20	10	0	0	40	30	20
2014	EC-05	17	33	25	14	9	1	0	51	24	69
2014	EC-06	7	56	21	8	5	3	0	65	13	38
2014	EC-07	19	43	20	11	5	1	0	63	16	88
2011	EC	21	36	22	14	6	1	0	58	20	305
2011	EC-02	22	30	30	11	3	3	3	54	14	37
2011	EC-03	21	42	17	13	4	4	0	65	17	24
2011	EC-04	9	39	30	0	22	0	0	48	22	23
2011	EC-05	19	39	19	18	4	0	0	58	22	67
2011	EC-06	31	27	20	18	4	0	0	58	22	45
2011	EC-07	22	38	21	13	6	0	0	60	19	100

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	26	24	20	16	11	3	1	52	28	315
2017	EC-02	31	22	28	6	9	3	0	55	16	28
2017	EC-03	26	26	12	26	6	3	0	55	33	34
2017	EC-04	12	4	42	12	25	4	0	17	39	24
2017	EC-05	37	28	11	14	7	3	0	67	22	65
2017	EC-06	21	29	10	24	12	3	0	52	37	58
2017	EC-07	23	23	24	12	12	4	3	49	26	93
2014	EC	12	25	24	19	14	5	1	40	35	284
2014	EC-02	12	25	12	17	25	5	4	41	45	24
2014	EC-03	13	13	20	20	18	16	0	31	45	30
2014	EC-04	10	10	35	30	10	5	0	21	42	20
2014	EC-05	10	26	25	17	19	3	0	37	37	69
2014	EC-06	5	42	18	25	10	0	0	47	36	39
2014	EC-07	18	26	27	16	8	5	0	46	25	88
2011	EC	17	24	20	18	16	6	0	43	36	307
2011	EC-02	22	27	14	11	14	14	0	56	28	37
2011	EC-03	13	17	4	38	17	13	0	33	62	24
2011	EC-04	14	9	18	18	27	14	0	26	53	22
2011	EC-05	16	29	17	20	14	4	0	46	36	70
2011	EC-06	18	22	22	18	18	2	0	41	36	45
2011	EC-07	17	25	28	15	13	2	0	43	29	100

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	EC	42	29	29	313
2017	EC-02	44	41	16	28
2017	EC-03	39	27	33	33
2017	EC-04	38	21	42	24
2017	EC-05	33	42	25	64
2017	EC-06	48	26	26	58
2017	EC-07	47	23	30	93
2014	EC	38	22	40	284
2014	EC-02	33	17	50	24
2014	EC-03	49	13	38	30
2014	EC-04	25	10	65	20
2014	EC-05	36	32	32	69
2014	EC-06	40	7	53	39
2014	EC-07	39	26	35	88
2011	EC	44	27	29	308
2011	EC-02	38	35	27	37
2011	EC-03	46	17	38	24
2011	EC-04	65	17	17	23
2011	EC-05	36	30	34	70
2011	EC-06	51	20	29	45
2011	EC-07	44	30	26	100

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	EC	11	23	47	10	2	7	129
2017	EC-02	22	14	22	42	0	0	10
2017	EC-03	8	23	46	15	0	8	13
2017	EC-05	10	34	42	10	0	5	21
2017	EC-06	0	22	71	4	0	4	28
2017	EC-07	20	23	41	5	5	7	44
2014	EC	9	17	59	7	9999	7	109
2014	EC-03	7	7	67	13	9999	7	15
2014	EC-05	12	4	68	12	9999	4	25
2014	EC-06	6	39	45	0	9999	10	15
2014	EC-07	12	29	47	6	9999	6	34
2011	EC	15	21	40	10	9999	15	136
2011	EC-02	29	7	50	7	9999	7	14
2011	EC-03	9	9	36	27	9999	18	11
2011	EC-04	0	20	53	13	9999	13	15
2011	EC-05	20	36	28	8	9999	8	25
2011	EC-06	4	9	65	0	9999	22	23
2011	EC-07	18	25	30	9	9999	18	44

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	22	78	315
2017	EC-02	28	72	28
2017	EC-03	18	82	34
2017	EC-04	21	79	24
2017	EC-05	15	85	65
2017	EC-06	17	83	58
2017	EC-07	29	71	93
2014	EC	19	81	283
2014	EC-03	20	80	30
2014	EC-04	30	70	20
2014	EC-05	19	81	69
2014	EC-06	17	83	38
2014	EC-07	24	76	88

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	EC	46	66
2017	EC-06	50	10
2017	EC-07	37	27
2014	EC	38	54
2014	EC-07	52	21

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	EC	67	66
2017	EC-05	80	10
2017	EC-06	70	10
2017	EC-07	67	27
2014	EC	77	54
2014	EC-05	77	13
2014	EC-07	71	21

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	EC	9	66
2014	EC	11	54

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	EC	66
2017	EC-05	10
2017	EC-06	10
2017	EC-07	27
2014	EC	54
2014	EC-05	13
2014	EC-07	21

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	EC-05	10
2017	EC-07	27
2014	EC-05	13
2014	EC-07	21

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	EC	66
2017	EC-05	10
2017	EC-06	10
2017	EC-07	27
2014	EC	54
2014	EC-05	13
2014	EC-07	21

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	EC	66
2017	EC-05	10
2017	EC-06	10
2017	EC-07	27
2014	EC	54
2014	EC-05	13
2014	EC-07	21

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	EC	39	66
2017	EC-05	49	10
2017	EC-07	48	27
2014	EC	47	54
2014	EC-05	46	13
2014	EC-07	52	21

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	EC	36	66
2017	EC-06	50	10
2017	EC-07	37	27
2014	EC	44	54
2014	EC-05	54	13
2014	EC-07	43	21

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	EC	40	66
2017	EC-06	50	10
2017	EC-07	33	27
2014	EC	49	54
2014	EC-05	38	13
2014	EC-07	43	21

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	EC	48	66
2017	EC-06	60	10
2017	EC-07	48	27
2014	EC	47	54
2014	EC-07	48	21

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	EC	37	66
2017	EC-05	61	10
2017	EC-07	33	27
2014	EC	33	54
2014	EC-07	38	21

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	EC	67	66
2017	EC-05	70	10
2017	EC-06	80	10
2017	EC-07	59	27
2014	EC	57	54
2014	EC-05	54	13
2014	EC-07	76	21

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	EC	41	66
2017	EC-05	49	10
2017	EC-07	63	27
2014	EC	35	54
2014	EC-07	57	21

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	EC	66
2017	EC-05	10
2017	EC-06	10
2017	EC-07	27
2014	EC	54
2014	EC-05	13
2014	EC-07	21

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	EC-06	0	10
2014	EC	9	54
2014	EC-07	0	21

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	EC	9	66
2017	EC-05	0	10
2014	EC	18	54

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	EC	37	66
2017	EC-05	51	10
2017	EC-06	50	10
2017	EC-07	33	27
2014	EC	57	54
2014	EC-05	69	13
2014	EC-07	57	21

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	EC	26	66
2017	EC-07	30	27
2014	EC	33	54
2014	EC-05	38	13
2014	EC-07	38	21

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	EC	16	66
2014	EC	21	54
2014	EC-07	24	21

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	EC	56	66
2017	EC-05	61	10
2017	EC-06	50	10
2017	EC-07	48	27
2014	EC	44	54
2014	EC-05	46	13
2014	EC-07	57	21

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	EC	24	66
2017	EC-07	33	27
2014	EC	31	54
2014	EC-07	33	21

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	EC	19	66
2017	EC-07	22	27
2014	EC	19	54

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	EC	11	66
2017	EC-05	0	10
2017	EC-07	19	27
2014	EC	19	54

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	EC	9	66
2017	EC-05	0	10
2014	EC	9	54

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	EC-05	10
2017	EC-07	27
2014	EC	54
2014	EC-05	13
2014	EC-07	21

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	EC	11	66
2014	EC	23	54
2014	EC-07	33	21

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	EC	9	66
2017	EC-07	0	27
2014	EC	13	54

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	EC	24	66
2017	EC-07	18	27
2014	EC	33	54
2014	EC-07	33	21

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	EC-05	0	10
2014	EC	11	54

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	EC	25	65
2014	EC	9	54

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	EC	12	65
2017	EC-07	19	27
2014	EC	9	54

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	EC-07	0	27
2014	EC-05	0	13

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	EC	10	65
2017	EC-05	0	10
2014	EC	11	54

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EC	17	65
2014	EC	15	54

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EC	26	65
2017	EC-07	30	27
2014	EC	21	54

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	EC	10	65
2014	EC	9	54

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	EC	28	65
2017	EC-07	29	27
2014	EC	29	54
2014	EC-05	38	13
2014	EC-07	33	21

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	EC	12	65
2014	EC	9	54

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	EC	46	65
2017	EC-05	59	10
2017	EC-07	41	27
2014	EC	60	54
2014	EC-05	62	13
2014	EC-07	62	21

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	EC-07	0	27
2014	EC-07	0	21

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	EC	56	65
2017	EC-05	70	10
2017	EC-07	48	27
2014	EC	50	54
2014	EC-05	46	13
2014	EC-07	57	21

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	EC	65
2017	EC-05	10
2017	EC-07	27

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	EC	10	65
2014	EC	15	54
2014	EC-07	29	21

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	94	6	66
2017	EC-05	90	10	10
2017	EC-06	100	0	10
2017	EC-07	92	8	27

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	14	16	17	9	8	29	8	48	26	314
2017	EC-02	13	19	22	0	3	38	6	56	6	28
2017	EC-03	18	21	15	12	6	21	9	54	25	34
2017	EC-04	8	0	12	12	8	54	4	20	50	24
2017	EC-05	15	15	12	11	6	27	12	51	28	65
2017	EC-06	12	16	16	5	7	37	7	50	22	57
2017	EC-07	16	18	18	12	11	17	8	46	30	93
2014	EC	11	12	18	9	6	36	8	40	27	283
2014	EC-02	8	12	4	5	8	58	4	54	35	24
2014	EC-03	16	3	26	7	3	28	16	35	18	30
2014	EC-04	15	5	20	15	5	30	10	33	34	20
2014	EC-05	7	7	21	15	4	35	10	27	35	68
2014	EC-06	8	15	10	5	8	50	5	51	28	39
2014	EC-07	11	18	20	7	7	30	7	46	21	88

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	26	34	15	9	5	10	1	67	16	315
2017	EC-02	25	43	13	3	3	13	0	78	7	28
2017	EC-03	21	35	21	9	0	12	3	65	10	34
2017	EC-04	17	25	12	12	8	25	0	56	28	24
2017	EC-05	31	34	15	6	6	6	2	70	13	65
2017	EC-06	28	35	12	3	7	16	0	74	12	58
2017	EC-07	27	31	16	14	6	3	2	61	22	93
2014	EC	22	21	23	7	6	20	2	55	16	284
2014	EC-02	12	29	13	4	8	33	0	62	19	24
2014	EC-03	23	23	23	7	3	18	3	58	13	30
2014	EC-04	20	10	15	15	10	25	5	43	36	20
2014	EC-05	19	19	29	9	4	19	1	47	16	69
2014	EC-06	20	22	15	10	5	24	3	58	21	39
2014	EC-07	28	23	23	3	7	15	1	61	12	88
2011	EC	27	36	15	8	2	11	2	71	12	306
2011	EC-02	22	36	14	6	3	19	0	72	10	36
2011	EC-03	25	46	13	8	0	8	0	77	9	24
2011	EC-04	17	43	4	13	4	9	9	74	21	23
2011	EC-05	26	33	17	6	1	16	0	71	9	69
2011	EC-06	36	31	13	4	2	13	0	77	8	45
2011	EC-07	29	35	15	11	3	5	2	69	15	100

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	30	50	10	8	2	0	1	81	9	313
2017	EC-02	16	50	19	16	0	0	0	65	16	28
2017	EC-03	21	39	12	15	12	0	0	61	27	33
2017	EC-04	17	54	12	12	4	0	0	71	17	24
2017	EC-05	38	46	9	6	0	0	0	85	6	65
2017	EC-06	31	53	9	7	0	0	0	84	7	58
2017	EC-07	37	52	5	3	0	0	2	91	3	92
2014	EC	24	53	10	5	3	2	2	81	9	284
2014	EC-02	9	62	12	4	4	4	4	77	9	24
2014	EC-03	7	44	23	13	7	3	3	55	21	30
2014	EC-04	15	65	10	5	0	5	0	84	5	20
2014	EC-05	17	55	12	9	4	3	0	75	13	69
2014	EC-06	47	41	3	0	8	3	0	90	8	39
2014	EC-07	34	55	5	3	0	0	3	92	4	88
2011	EC	18	50	14	9	2	3	3	73	12	306
2011	EC-02	16	54	14	11	0	5	0	74	11	37
2011	EC-03	8	38	4	29	8	0	13	52	43	24
2011	EC-04	22	35	17	13	0	9	4	65	15	23
2011	EC-05	17	52	22	4	3	1	0	71	7	69
2011	EC-06	24	53	11	4	7	0	0	78	11	45
2011	EC-07	18	55	12	7	0	3	5	79	8	99

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	9	18	25	4	2	33	8	46	11	314
2017	EC-02	6	25	16	6	0	44	3	59	12	28
2017	EC-03	12	9	15	3	3	50	9	50	14	34
2017	EC-04	4	9	31	4	4	48	0	25	17	23
2017	EC-05	15	21	34	5	2	15	8	48	8	65
2017	EC-06	5	12	26	2	0	41	14	39	4	58
2017	EC-07	10	22	26	5	3	25	10	48	13	93
2014	EC	6	16	25	5	4	34	10	39	16	283
2014	EC-02	4	25	17	4	9	29	12	49	22	24
2014	EC-03	7	7	29	7	3	30	18	25	19	30
2014	EC-04	0	10	20	0	20	35	15	20	40	20
2014	EC-05	7	19	19	9	3	38	6	46	21	69
2014	EC-06	3	15	27	5	3	47	0	34	14	39
2014	EC-07	8	16	30	5	0	29	13	41	8	87
2011	EC	7	20	21	8	6	32	7	43	23	307
2011	EC-02	19	30	11	3	0	32	5	78	4	37
2011	EC-03	8	13	8	13	4	33	21	45	36	24
2011	EC-04	4	4	4	22	9	39	17	20	70	23
2011	EC-05	4	29	19	7	7	30	4	50	22	70
2011	EC-06	4	16	24	7	7	38	4	35	23	45
2011	EC-07	5	17	29	7	7	29	5	34	22	99

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	42	30	15	1	0	10	1	81	1	315
2017	EC-02	31	43	13	0	0	13	0	86	0	28
2017	EC-03	35	24	12	3	3	24	0	77	8	34
2017	EC-04	50	29	8	0	0	12	0	91	0	24
2017	EC-05	43	32	17	2	0	6	0	80	2	65
2017	EC-06	45	26	15	0	0	14	0	82	0	58
2017	EC-07	46	26	18	0	0	6	3	80	0	93
2014	EC	33	32	15	4	3	12	1	75	8	283
2014	EC-02	17	54	4	0	0	21	4	94	0	24
2014	EC-03	23	35	20	0	3	16	3	72	4	30
2014	EC-04	30	35	10	5	0	20	0	81	6	20
2014	EC-05	25	38	14	3	3	17	0	75	7	69
2014	EC-06	25	35	19	8	3	10	0	67	11	39
2014	EC-07	48	20	15	5	5	6	2	74	10	87
2011	EC	32	33	12	2	3	14	4	79	7	307
2011	EC-02	35	41	5	0	0	19	0	93	0	37
2011	EC-03	38	17	13	0	8	13	13	72	11	24
2011	EC-04	35	13	9	9	9	22	4	65	24	23
2011	EC-05	27	43	13	1	3	11	1	80	5	70
2011	EC-06	42	27	13	4	2	11	0	78	8	45
2011	EC-07	26	36	13	2	3	14	5	78	6	99

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	35	30	16	3	1	14	1	76	5	314
2017	EC-02	26	42	13	0	0	19	0	84	0	27
2017	EC-03	26	24	18	6	0	26	0	68	8	34
2017	EC-04	42	25	17	4	0	12	0	76	5	24
2017	EC-05	28	39	11	3	3	17	0	80	7	65
2017	EC-06	38	28	17	5	0	12	0	75	6	58
2017	EC-07	42	29	16	2	0	8	3	79	2	93
2014	EC	24	31	19	3	4	17	1	68	9	284
2014	EC-02	12	50	12	0	0	21	4	83	0	24
2014	EC-03	26	18	20	3	3	26	3	63	9	30
2014	EC-04	15	50	15	0	0	20	0	81	0	20
2014	EC-05	20	32	19	4	4	20	0	65	11	69
2014	EC-06	15	35	23	3	3	22	0	64	6	39
2014	EC-07	32	27	19	5	6	9	2	67	12	88
2011	EC	27	30	16	4	2	18	4	73	7	307
2011	EC-02	38	35	5	0	0	22	0	93	0	37
2011	EC-03	17	17	13	0	0	42	13	73	0	24
2011	EC-04	30	13	17	9	9	17	4	56	22	23
2011	EC-05	21	41	14	3	3	16	1	76	7	70
2011	EC-06	44	20	13	4	2	16	0	76	8	45
2011	EC-07	19	32	21	5	2	15	5	65	9	99

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	9	91	314
2017	EC-05	9	91	64
2017	EC-06	9	91	58
2017	EC-07	6	94	93
2014	EC	10	90	283
2014	EC-03	16	84	30
2014	EC-05	13	87	69
2014	EC-07	9	91	87

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	EC	51	25
2014	EC	37	27

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	EC	69	25
2014	EC	85	27

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	EC	0	25
2014	EC	0	27

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	EC	0	25
2014	EC	0	27

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	EC	24	25
2014	EC	26	27

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	EC	35	25
2014	EC	30	27

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	EC	17	25
2014	EC	22	27

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	EC	45	25
2014	EC	26	27

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	EC	0	25
2014	EC	0	27

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	EC	0	25

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	EC	0	25

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	EC	0	25
2014	EC	0	27

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	EC	21	25
2014	EC	19	27

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	EC	32	24
2014	EC	26	27

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	EC	0	24

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	EC	0	24

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	EC	54	24
2014	EC	56	27

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	EC	0	24

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	EC	32	24
2014	EC	48	27

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	EC	0	24

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	EC	60	24
2014	EC	44	27

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	EC	0	24

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	93	7	25

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	13	20	18	2	3	39	6	59	9	315
2017	EC-02	6	37	13	0	0	35	9	78	0	28
2017	EC-03	21	29	15	0	3	24	9	74	4	34
2017	EC-04	4	12	17	4	0	63	0	44	11	24
2017	EC-05	19	11	19	3	6	35	8	51	16	65
2017	EC-06	14	9	19	2	3	48	5	49	11	58
2017	EC-07	11	27	17	2	1	37	5	65	6	93
2014	EC	9	12	18	3	3	46	8	48	13	284
2014	EC-02	8	12	4	0	4	67	4	71	14	24
2014	EC-03	10	10	20	7	3	31	20	40	20	30
2014	EC-04	10	15	10	0	0	55	10	71	0	20
2014	EC-05	7	7	25	6	1	46	7	31	16	69
2014	EC-06	8	8	17	0	5	57	5	40	13	39
2014	EC-07	11	18	17	2	3	40	8	56	11	88

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	30	33	15	4	2	15	2	75	7	314
2017	EC-02	19	43	16	0	0	22	0	80	0	28
2017	EC-03	32	35	9	3	3	12	6	82	7	34
2017	EC-04	29	17	21	4	0	29	0	65	6	24
2017	EC-05	35	25	15	6	2	15	2	72	9	65
2017	EC-06	36	29	10	7	2	16	0	78	10	58
2017	EC-07	27	40	16	1	2	11	2	77	4	92
2014	EC	22	27	20	2	2	25	3	67	6	284
2014	EC-02	12	25	8	0	4	50	0	75	8	24
2014	EC-03	23	28	16	3	3	20	7	69	9	30
2014	EC-04	15	20	20	0	0	40	5	64	0	20
2014	EC-05	16	25	26	4	1	28	0	56	8	69
2014	EC-06	23	26	23	3	3	20	3	64	7	39
2014	EC-07	28	30	16	1	2	19	3	75	4	88
2011	EC	30	38	17	3	0	12	0	77	3	306
2011	EC-02	32	38	5	0	0	24	0	93	0	37
2011	EC-03	21	54	17	0	0	8	0	82	0	24
2011	EC-04	17	43	17	9	0	13	0	70	10	23
2011	EC-05	26	32	22	6	0	13	0	68	7	68
2011	EC-06	33	33	16	0	2	16	0	79	3	45
2011	EC-07	36	38	17	2	0	7	0	80	2	100

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	21	24	19	15	18	1	2	46	34	315
2017	EC-02	9	35	16	25	9	3	3	47	36	28
2017	EC-03	15	15	21	15	32	3	0	30	48	34
2017	EC-04	8	17	17	12	42	0	4	26	57	24
2017	EC-05	22	29	19	14	14	0	3	52	29	65
2017	EC-06	31	16	21	19	14	0	0	46	33	58
2017	EC-07	24	28	20	10	15	0	3	53	26	93

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	16	24	29	21	9	1	0	41	30	315
2017	EC-02	28	22	28	22	0	0	0	50	22	28
2017	EC-03	24	29	24	15	9	0	0	53	24	34
2017	EC-04	29	17	34	8	12	0	0	46	21	24
2017	EC-05	9	28	31	20	9	3	0	38	30	65
2017	EC-06	10	22	35	19	14	0	0	33	33	58
2017	EC-07	14	24	27	27	8	0	1	38	35	93

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	16	29	26	17	11	0	0	45	28	314
2017	EC-02	35	25	13	25	3	0	0	60	28	28
2017	EC-03	18	56	12	12	3	0	0	74	15	34
2017	EC-04	25	25	17	25	8	0	0	50	33	24
2017	EC-05	12	32	38	5	11	2	0	45	16	65
2017	EC-06	9	22	33	22	14	0	0	31	36	58
2017	EC-07	13	25	26	19	16	0	1	38	36	93

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	19	24	24	17	13	0	2	44	31	315
2017	EC-02	41	25	28	3	3	0	0	66	6	28
2017	EC-03	32	26	18	9	15	0	0	59	24	34
2017	EC-04	21	25	8	21	25	0	0	46	46	24
2017	EC-05	12	28	32	12	11	2	3	42	24	65
2017	EC-06	14	21	23	28	14	0	2	35	42	58
2017	EC-07	14	23	25	21	14	0	3	38	37	93

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	38	26	18	6	5	0	7	69	11	314
2017	EC-02	59	22	9	0	0	0	9	90	0	28
2017	EC-03	53	24	9	3	6	0	6	81	9	34
2017	EC-04	50	21	12	8	0	0	8	77	9	24
2017	EC-05	38	29	15	3	2	2	11	77	5	65
2017	EC-06	29	19	31	10	7	0	3	50	18	58
2017	EC-07	26	34	21	8	8	0	4	63	16	92

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	27	33	24	9	6	0	60	15	315
2017	EC-02	41	25	34	0	0	0	66	0	28
2017	EC-03	32	38	15	12	3	0	71	15	34
2017	EC-04	34	25	33	4	4	0	58	8	24
2017	EC-05	25	43	22	9	2	0	68	11	65
2017	EC-06	24	34	24	9	8	0	59	17	58
2017	EC-07	25	26	26	10	13	1	51	23	93

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	27	34	19	12	7	1	61	19	315
2017	EC-02	40	31	13	9	6	0	72	16	28
2017	EC-03	26	47	15	12	0	0	74	12	34
2017	EC-04	21	21	34	12	12	0	42	25	24
2017	EC-05	31	32	22	9	4	2	64	14	65
2017	EC-06	21	38	27	9	5	0	59	14	58
2017	EC-07	27	31	15	16	10	1	59	26	93

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	20	31	22	15	11	1	51	26	315
2017	EC-02	59	19	16	3	3	0	78	6	28
2017	EC-03	26	35	24	15	0	0	62	15	34
2017	EC-04	12	29	25	17	17	0	42	33	24
2017	EC-05	11	43	25	14	6	2	55	20	65
2017	EC-06	14	33	28	17	8	0	47	26	58
2017	EC-07	16	24	20	20	18	1	40	39	93

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	22	34	20	16	8	0	1	56	24	315
2017	EC-02	47	31	16	3	3	0	0	78	6	28
2017	EC-03	18	35	32	9	6	0	0	53	15	34
2017	EC-04	4	33	21	29	12	0	0	37	42	24
2017	EC-05	15	43	22	14	3	2	2	60	17	65
2017	EC-06	21	27	28	17	7	0	0	48	24	58
2017	EC-07	27	30	11	19	12	0	1	58	31	93

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	27	29	24	11	8	0	1	57	19	314
2017	EC-02	47	19	34	0	0	0	0	66	0	28
2017	EC-03	38	35	18	6	3	0	0	74	9	34
2017	EC-04	25	25	29	12	4	0	4	52	17	24
2017	EC-05	23	31	23	14	5	2	2	56	19	64
2017	EC-06	22	33	21	15	9	0	0	55	24	58
2017	EC-07	26	25	26	8	14	0	2	52	22	93

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	54	24	13	5	3	0	1	79	8	313
2017	EC-02	68	23	3	3	3	0	0	90	6	27
2017	EC-03	71	15	12	3	0	0	0	85	3	34
2017	EC-04	50	38	12	0	0	0	0	88	0	24
2017	EC-05	49	23	19	3	3	2	2	75	6	65
2017	EC-06	50	29	9	9	2	0	2	81	11	58
2017	EC-07	52	21	13	8	5	0	1	74	13	92

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	68	12	7	2	6	1	4	84	9	313
2017	EC-02	53	22	15	3	3	0	3	78	6	28
2017	EC-03	73	21	0	0	6	0	0	94	6	33
2017	EC-04	71	17	0	0	4	4	4	95	5	24
2017	EC-05	68	12	6	3	4	3	3	85	8	65
2017	EC-06	78	3	5	0	7	2	5	87	7	58
2017	EC-07	64	9	11	3	8	0	5	77	12	92

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	57	25	9	4	3	2	83	7	313
2017	EC-02	41	28	22	6	3	0	69	9	28
2017	EC-03	62	29	3	3	3	0	91	6	34
2017	EC-04	58	33	4	0	4	0	92	4	24
2017	EC-05	66	19	3	6	3	3	87	10	65
2017	EC-06	52	28	14	2	2	3	82	4	58
2017	EC-07	57	23	10	7	3	1	80	10	92

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	56	19	12	4	7	0	3	77	11	315
2017	EC-02	60	16	18	6	0	0	0	75	6	28
2017	EC-03	50	26	9	0	15	0	0	76	15	34
2017	EC-04	58	25	12	0	4	0	0	83	4	24
2017	EC-05	54	23	8	5	6	2	3	81	11	65
2017	EC-06	57	15	14	2	9	0	3	75	11	58
2017	EC-07	59	16	11	4	6	0	3	78	11	93

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	54	11	8	1	1	25	87	3	314
2017	EC-02	62	3	0	0	0	35	100	0	28
2017	EC-03	56	6	3	0	0	35	95	0	34
2017	EC-04	46	8	4	0	0	42	93	0	24
2017	EC-05	57	9	3	2	0	29	93	2	65
2017	EC-06	55	10	3	2	2	27	90	5	58
2017	EC-07	49	17	18	2	2	11	74	5	92

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	72	12	7	2	7	90	2	315
2017	EC-02	81	16	3	0	0	97	0	28
2017	EC-03	71	15	3	0	12	97	0	34
2017	EC-04	79	12	4	0	4	96	0	24
2017	EC-05	62	19	6	3	11	90	3	65
2017	EC-06	78	5	9	2	7	89	2	58
2017	EC-07	72	12	10	2	4	88	2	93

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	73	13	5	2	1	0	6	92	3	315
2017	EC-02	53	28	9	3	3	0	3	84	6	28
2017	EC-03	76	15	0	3	3	0	3	94	6	34
2017	EC-04	79	8	4	0	0	0	8	95	0	24
2017	EC-05	64	22	5	0	0	2	8	95	0	65
2017	EC-06	81	7	3	5	0	0	3	91	5	58
2017	EC-07	80	8	4	1	1	0	6	93	2	93

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	55	28	9	3	0	3	86	4	315
2017	EC-02	59	35	6	0	0	0	94	0	28
2017	EC-03	44	41	12	3	0	0	85	3	34
2017	EC-04	46	33	17	4	0	0	79	4	24
2017	EC-05	52	29	11	2	0	6	87	2	65
2017	EC-06	57	27	7	2	0	7	91	2	58
2017	EC-07	60	23	9	6	1	1	85	6	93

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	10	33	37	15	4	0	43	19	313
2017	EC-02	16	47	19	18	0	0	63	18	28
2017	EC-03	12	50	24	12	3	0	62	15	34
2017	EC-04	8	34	33	21	4	0	42	25	24
2017	EC-05	13	42	35	8	3	0	55	11	64
2017	EC-06	3	26	54	10	7	0	29	17	58
2017	EC-07	12	21	38	23	5	1	33	29	92

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	8	14	43	23	10	1	1	34	23	315
2017	EC-02	6	3	31	44	16	0	0	60	9	28
2017	EC-03	15	9	35	26	9	6	0	38	25	34
2017	EC-04	0	17	62	21	0	0	0	21	17	24
2017	EC-05	4	6	52	23	12	0	2	36	11	65
2017	EC-06	10	17	40	24	9	0	0	33	27	58
2017	EC-07	11	20	42	16	10	0	1	26	31	93

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	25	44	14	9	3	5	0	73	13	314
2017	EC-02	16	43	22	6	3	9	0	65	10	28
2017	EC-03	24	47	12	12	0	6	0	75	12	34
2017	EC-04	21	46	17	4	0	13	0	76	5	24
2017	EC-05	32	37	15	8	5	3	0	71	13	65
2017	EC-06	21	46	12	12	2	7	0	72	15	58
2017	EC-07	26	49	9	9	4	2	1	78	13	92

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	17	44	17	13	8	2	0	62	21	315
2017	EC-02	19	50	19	0	3	9	0	76	3	28
2017	EC-03	15	47	18	12	9	0	0	62	21	34
2017	EC-04	12	50	17	17	4	0	0	62	21	24
2017	EC-05	19	42	20	12	4	3	0	62	17	65
2017	EC-06	17	33	19	17	14	0	0	50	31	58
2017	EC-07	17	48	11	14	9	0	1	66	23	93

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	11	89	314
2017	EC-05	15	85	65
2017	EC-06	21	79	58
2017	EC-07	9	91	92
2014	EC	15	85	284
2014	EC-02	0	100	24
2014	EC-05	22	78	69
2014	EC-06	20	80	39
2014	EC-07	12	88	88

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	80	20	35
2017	EC-05	70	30	10
2017	EC-06	84	16	12
2014	EC	83	17	42
2014	EC-05	93	7	15
2014	EC-07	82	18	11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	54	28	7	11	0	0	0	82	11	28
2017	EC-06	71	29	0	0	0	0	0	100	0	10
2014	EC	51	20	14	3	6	3	3	76	9	35
2014	EC-05	50	21	14	0	7	0	7	77	8	14

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	28	22	19	10	17	2	1	29	71	315
2017	EC-02	38	13	13	9	28	0	0	38	62	28
2017	EC-03	12	18	24	15	32	0	0	12	88	34
2017	EC-04	12	8	29	8	33	8	0	14	86	24
2017	EC-05	31	29	14	8	15	2	2	32	68	65
2017	EC-06	36	19	21	10	10	2	2	37	63	58
2017	EC-07	31	28	16	11	11	2	1	32	68	93

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	EC	24	214
2017	EC-02	45	16
2017	EC-03	37	30
2017	EC-04	31	19
2017	EC-05	21	43
2017	EC-06	20	35
2017	EC-07	13	61

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EC	44	214
2017	EC-02	65	16
2017	EC-03	67	30
2017	EC-04	48	19
2017	EC-05	32	43
2017	EC-06	37	35
2017	EC-07	38	61

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EC	24	214
2017	EC-02	45	16
2017	EC-03	33	30
2017	EC-04	21	19
2017	EC-05	19	43
2017	EC-06	26	35
2017	EC-07	20	61

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	EC	44	214
2017	EC-02	15	16
2017	EC-03	33	30
2017	EC-04	37	19
2017	EC-05	47	43
2017	EC-06	51	35
2017	EC-07	51	61

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	EC	7	214
2017	EC-02	0	16
2017	EC-03	7	30
2017	EC-04	21	19
2017	EC-05	14	43
2017	EC-06	6	35
2017	EC-07	2	61

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	EC	49	214
2017	EC-02	55	16
2017	EC-03	50	30
2017	EC-04	31	19
2017	EC-05	56	43
2017	EC-06	43	35
2017	EC-07	51	61

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	EC	4	46	19	10	5	16	210
2017	EC-02	5	45	20	10	10	10	16
2017	EC-03	0	37	13	17	3	30	30
2017	EC-04	0	27	26	10	10	26	19
2017	EC-05	5	51	19	2	7	16	43
2017	EC-06	6	53	19	3	0	19	32
2017	EC-07	5	47	16	16	5	10	61

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	10	22	11	19	31	2	6	34	53	214
2017	EC-02	5	55	5	5	30	0	0	60	35	16
2017	EC-03	10	20	7	13	43	0	7	32	61	30
2017	EC-04	10	16	10	21	37	0	5	28	61	19
2017	EC-05	14	21	12	18	28	2	5	38	50	43
2017	EC-06	9	20	14	23	26	6	3	32	53	35
2017	EC-07	8	18	15	20	28	2	10	30	54	61

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	2	6	10	21	51	4	6	10	79	214
2017	EC-02	0	5	10	20	60	0	5	5	84	16
2017	EC-03	0	7	3	17	67	3	3	7	89	30
2017	EC-04	0	0	0	16	69	16	0	0	100	19
2017	EC-05	2	14	16	14	44	0	9	18	64	43
2017	EC-06	6	3	3	28	46	9	6	11	86	35
2017	EC-07	2	7	15	23	44	2	8	9	74	61

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me