2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 40 5 15 3 0 0 78 18 260
2017 Scientific and Professional 22 49 7 14 7 0 0 71 22 867
2017 Administration and Foreign Services 31 46 5 12 5 0 0 78 17 5575
2017 Technical 20 46 8 15 10 0 0 66 26 340
2017 Administrative Support 47 41 4 6 2 0 0 88 8 913
2017 Operational 25 46 9 11 8 1 0 72 18 98
2017 Other 40 52 2 5 2 0 0 92 7 90
2014 Executive 45 44 4 4 2 0 0 90 6 287
2014 Scientific and Professional 23 47 7 17 6 0 0 71 23 827
2014 Administration and Foreign Services 34 46 6 10 4 0 0 80 14 5934
2014 Technical 19 46 7 20 7 0 0 65 27 414
2014 Administrative Support 42 44 6 6 2 0 0 86 8 1005
2014 Operational 23 48 12 9 8 0 0 71 18 162
2014 Other 53 34 5 6 2 0 0 87 8 136

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 75 18 4 3 0 0 0 93 3 258
2017 Scientific and Professional 65 24 5 2 2 1 2 91 4 861
2017 Administration and Foreign Services 65 26 4 3 1 0 0 92 4 5567
2017 Technical 52 33 7 3 2 1 2 87 6 340
2017 Administrative Support 71 23 4 1 1 0 0 95 2 912
2017 Operational 46 35 7 6 4 1 1 83 10 97
2017 Other 64 25 4 5 2 0 2 90 7 90
2014 Executive 77 19 2 2 0 0 0 96 2 287
2014 Scientific and Professional 64 25 4 3 2 0 1 91 5 827
2014 Administration and Foreign Services 66 26 4 3 1 0 1 92 4 5931
2014 Technical 54 29 8 5 2 0 1 84 8 413
2014 Administrative Support 65 27 3 3 0 0 0 93 3 1006
2014 Operational 51 37 6 3 1 0 2 90 4 162
2014 Other 72 15 4 5 1 0 3 90 6 137

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 16 6 6 2 0 0 86 8 260
2017 Scientific and Professional 66 20 5 5 3 0 1 87 8 865
2017 Administration and Foreign Services 55 26 6 9 3 0 1 81 12 5575
2017 Technical 62 23 8 4 2 0 2 86 6 340
2017 Administrative Support 63 26 5 4 1 0 1 90 5 910
2017 Operational 52 31 6 4 4 1 2 86 8 98
2017 Other 62 22 7 8 2 0 0 84 10 90
2014 Executive 68 20 5 7 0 0 0 88 8 287
2014 Scientific and Professional 60 22 5 6 4 0 2 84 10 826
2014 Administration and Foreign Services 53 26 7 9 4 0 1 80 13 5927
2014 Technical 58 24 7 6 3 0 2 83 10 412
2014 Administrative Support 57 27 8 5 3 0 1 85 7 1004
2014 Operational 58 24 10 6 1 1 1 83 7 162
2014 Other 57 18 12 6 3 0 3 78 9 136

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 30 6 7 3 0 0 83 11 260
2017 Scientific and Professional 33 36 8 12 9 0 0 70 22 866
2017 Administration and Foreign Services 40 40 7 9 4 0 0 80 13 5569
2017 Technical 29 37 10 15 10 0 0 65 25 340
2017 Administrative Support 47 36 8 7 2 0 0 82 9 913
2017 Operational 31 40 12 9 6 1 1 72 16 98
2017 Other 49 36 5 5 5 0 0 86 10 90
2014 Executive 66 26 3 4 1 0 0 92 5 287
2014 Scientific and Professional 35 39 8 11 7 0 0 74 18 827
2014 Administration and Foreign Services 43 37 7 8 4 0 0 81 12 5929
2014 Technical 37 42 7 9 4 0 0 79 14 412
2014 Administrative Support 41 40 8 7 3 0 0 81 11 1005
2014 Operational 31 43 9 6 10 0 1 75 16 162
2014 Other 50 34 5 7 3 0 2 86 10 137

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 36 7 3 2 0 0 88 5 260
2017 Scientific and Professional 22 41 13 16 7 0 0 63 24 867
2017 Administration and Foreign Services 26 39 12 14 9 0 0 65 23 5571
2017 Technical 19 38 15 19 9 0 0 57 28 340
2017 Administrative Support 29 40 11 13 6 0 0 70 19 912
2017 Operational 25 43 10 12 9 1 0 69 21 98
2017 Other 38 35 18 5 2 0 2 74 7 90
2014 Executive 44 36 9 8 2 0 1 81 10 287
2014 Scientific and Professional 16 29 15 22 16 0 1 46 39 826
2014 Administration and Foreign Services 26 40 12 14 7 0 0 66 22 5936
2014 Technical 13 32 16 19 20 0 0 45 39 412
2014 Administrative Support 30 40 12 11 6 0 0 71 17 1005
2014 Operational 19 39 16 15 12 0 0 57 27 162
2014 Other 38 38 8 7 8 0 1 76 15 137

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 28 4 5 2 0 0 89 7 260
2017 Scientific and Professional 45 40 8 6 2 0 0 84 7 866
2017 Administration and Foreign Services 39 40 11 7 4 0 0 79 10 5573
2017 Technical 43 38 10 6 3 0 0 81 8 338
2017 Administrative Support 35 40 15 7 4 0 0 74 11 911
2017 Operational 43 42 10 3 1 1 0 86 4 97
2017 Other 25 50 12 10 2 0 0 76 12 90
2014 Executive 60 33 3 2 1 0 0 93 3 287
2014 Scientific and Professional 40 41 9 6 4 0 0 81 10 827
2014 Administration and Foreign Services 36 40 12 7 4 0 0 76 11 5930
2014 Technical 40 39 11 6 4 0 0 80 10 414
2014 Administrative Support 27 39 19 9 5 0 0 66 15 1005
2014 Operational 44 42 12 2 1 0 0 85 3 162
2014 Other 27 51 14 7 1 0 1 79 8 137

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 69 25 2 3 2 0 0 94 4 260
2017 Scientific and Professional 52 35 5 6 1 0 0 87 7 866
2017 Administration and Foreign Services 46 39 7 5 3 0 0 85 8 5563
2017 Technical 50 34 9 5 2 0 0 84 7 339
2017 Administrative Support 40 36 12 7 4 0 0 76 12 912
2017 Operational 45 37 13 4 0 1 0 83 4 95
2017 Other 38 46 10 5 1 0 0 84 6 90
2014 Executive 68 27 3 1 1 0 0 95 2 286
2014 Scientific and Professional 46 38 7 6 3 0 0 84 9 827
2014 Administration and Foreign Services 43 40 8 6 3 0 0 83 8 5929
2014 Technical 46 36 8 5 4 0 0 83 9 414
2014 Administrative Support 33 38 14 8 7 0 0 71 15 1004
2014 Operational 53 37 8 2 1 0 0 90 3 162
2014 Other 38 37 16 6 3 0 0 75 9 137

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 26 4 1 2 0 0 93 3 259
2017 Scientific and Professional 46 39 7 5 2 0 0 86 7 863
2017 Administration and Foreign Services 46 38 7 6 2 0 0 85 8 5559
2017 Technical 44 43 6 5 1 0 0 87 7 338
2017 Administrative Support 49 38 8 3 1 0 0 87 5 909
2017 Operational 42 38 13 4 2 1 0 81 6 97
2017 Other 50 37 7 3 1 2 0 88 4 90
2014 Executive 70 23 4 2 1 0 0 93 2 287
2014 Scientific and Professional 44 40 9 5 2 0 0 84 7 825
2014 Administration and Foreign Services 45 39 8 5 2 0 0 84 7 5928
2014 Technical 41 44 6 6 2 0 0 86 8 414
2014 Administrative Support 42 40 10 5 2 0 0 82 7 1005
2014 Operational 36 49 7 5 3 0 0 86 8 162
2014 Other 61 28 2 4 4 1 0 89 8 136

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 35 11 7 8 0 0 74 15 259
2017 Scientific and Professional 43 35 9 7 4 0 0 79 12 865
2017 Administration and Foreign Services 42 35 10 7 5 0 0 78 12 5567
2017 Technical 41 37 15 5 3 0 0 77 8 338
2017 Administrative Support 48 32 11 5 3 0 1 82 7 911
2017 Operational 28 30 20 13 7 2 0 59 20 97
2017 Other 54 31 10 2 1 0 2 87 3 90
2014 Executive 33 36 14 10 6 0 0 70 16 286
2014 Scientific and Professional 36 36 12 10 5 0 0 73 15 827
2014 Administration and Foreign Services 36 36 13 9 5 0 1 73 14 5931
2014 Technical 31 38 16 8 5 0 1 70 14 413
2014 Administrative Support 36 34 15 9 4 0 2 72 13 1004
2014 Operational 28 38 22 7 5 0 1 66 12 162
2014 Other 51 32 7 3 4 1 3 86 7 137

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 7 3 7 5 11 0 67 31 49 260
2017 Scientific and Professional 25 27 13 12 12 3 7 58 27 865
2017 Administration and Foreign Services 38 25 11 8 7 2 9 71 17 5567
2017 Technical 34 28 13 9 7 1 7 68 18 338
2017 Administrative Support 44 23 10 3 4 4 12 79 9 909
2017 Operational 45 27 9 3 12 1 3 75 16 96
2017 Other 28 17 5 8 7 3 32 70 22 90
2014 Executive 4 3 7 7 12 1 66 21 58 287
2014 Scientific and Professional 21 23 13 18 15 1 8 49 37 827
2014 Administration and Foreign Services 30 24 12 10 11 2 11 63 24 5932
2014 Technical 26 25 12 15 14 1 8 55 32 414
2014 Administrative Support 32 25 11 7 6 2 17 71 16 1006
2014 Operational 57 26 7 3 2 0 3 86 6 162
2014 Other 23 13 14 3 9 3 35 57 20 137

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 33 4 4 2 0 0 90 6 260
2017 Scientific and Professional 32 48 8 7 4 0 0 80 11 866
2017 Administration and Foreign Services 31 45 11 8 6 0 0 75 14 5575
2017 Technical 30 46 12 8 3 0 0 76 12 340
2017 Administrative Support 34 44 13 6 3 0 0 78 9 913
2017 Operational 33 46 12 5 3 1 0 79 8 97
2017 Other 33 44 16 7 0 0 0 77 7 90
2014 Executive 50 38 7 4 1 0 0 88 5 287
2014 Scientific and Professional 27 44 11 11 6 0 0 71 17 827
2014 Administration and Foreign Services 28 46 13 9 5 0 0 73 14 5933
2014 Technical 27 45 11 10 7 0 0 72 17 414
2014 Administrative Support 28 43 15 9 5 0 0 71 14 1006
2014 Operational 32 45 16 3 4 0 0 77 7 162
2014 Other 33 49 12 4 2 0 0 82 6 136

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 34 11 9 8 0 0 72 16 260
2017 Scientific and Professional 24 37 16 13 10 0 0 61 22 868
2017 Administration and Foreign Services 25 35 17 13 9 0 0 61 22 5573
2017 Technical 17 34 21 15 13 0 0 51 28 340
2017 Administrative Support 32 34 18 9 6 0 0 67 15 910
2017 Operational 15 37 21 17 9 1 0 52 27 97
2017 Other 45 41 4 7 2 2 0 87 8 90
2014 Executive 37 34 13 12 4 0 0 71 16 287
2014 Scientific and Professional 17 36 19 17 11 0 0 53 28 825
2014 Administration and Foreign Services 22 37 18 14 9 0 0 58 23 5934
2014 Technical 18 35 20 14 13 0 0 53 28 413
2014 Administrative Support 23 34 20 13 9 1 0 58 22 1005
2014 Operational 13 39 26 13 9 0 1 52 22 162
2014 Other 42 38 11 5 4 0 0 80 9 137

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 39 7 8 5 0 0 80 13 260
2017 Scientific and Professional 25 44 12 12 7 0 0 69 18 867
2017 Administration and Foreign Services 27 42 14 11 6 0 0 69 17 5575
2017 Technical 21 45 16 12 5 0 0 66 18 339
2017 Administrative Support 38 41 12 7 3 0 0 79 10 913
2017 Operational 25 39 19 6 8 2 0 66 14 98
2017 Other 30 47 15 7 2 0 0 77 9 90

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 29 5 2 1 0 0 91 3 258
2017 Scientific and Professional 38 44 9 5 3 0 0 82 9 868
2017 Administration and Foreign Services 35 44 11 6 4 0 0 80 9 5569
2017 Technical 31 46 13 6 4 1 0 77 10 340
2017 Administrative Support 45 39 9 4 1 1 0 85 6 911
2017 Operational 28 42 20 2 6 1 0 71 8 98
2017 Other 36 47 10 5 2 0 0 83 7 90
2014 Executive 70 24 4 1 0 0 0 94 1 287
2014 Scientific and Professional 34 42 14 6 4 1 0 76 10 826
2014 Administration and Foreign Services 35 43 12 6 3 1 0 79 9 5930
2014 Technical 28 42 18 7 4 1 0 71 11 414
2014 Administrative Support 38 43 12 3 2 1 0 82 6 1005
2014 Operational 24 49 19 2 3 1 1 75 6 161
2014 Other 39 47 7 5 1 1 0 86 6 137

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 49 33 7 6 6 0 0 81 12 260
2017 Scientific and Professional 29 38 14 10 8 0 0 68 18 868
2017 Administration and Foreign Services 27 37 15 11 9 0 0 64 20 5563
2017 Technical 21 39 19 12 10 0 0 60 21 340
2017 Administrative Support 35 34 17 8 5 0 0 69 13 911
2017 Operational 19 38 20 7 15 1 0 57 22 98
2017 Other 39 44 9 6 2 0 0 83 8 90

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 25 2 2 2 0 0 95 3 259
2017 Scientific and Professional 51 37 7 4 2 0 0 88 5 865
2017 Administration and Foreign Services 48 37 9 4 2 0 0 85 6 5563
2017 Technical 50 38 8 3 1 0 0 88 4 340
2017 Administrative Support 55 32 11 1 1 0 0 86 3 912
2017 Operational 55 35 6 3 0 1 0 91 3 98
2017 Other 44 44 12 0 0 0 0 88 0 89
2014 Executive 76 21 3 0 0 0 0 96 1 287
2014 Scientific and Professional 55 31 10 3 1 0 0 86 4 827
2014 Administration and Foreign Services 56 31 9 3 1 0 0 87 4 5929
2014 Technical 60 28 8 2 2 0 0 88 4 414
2014 Administrative Support 59 30 7 2 1 0 0 89 3 1004
2014 Operational 64 30 5 0 1 0 0 94 1 162
2014 Other 51 40 6 3 0 0 0 91 3 137

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 30 5 5 2 0 0 89 7 258
2017 Scientific and Professional 31 39 13 10 6 0 1 70 16 863
2017 Administration and Foreign Services 27 39 14 12 8 0 0 66 20 5556
2017 Technical 24 44 15 12 5 0 0 68 17 339
2017 Administrative Support 29 35 19 11 4 1 1 65 15 913
2017 Operational 24 29 23 13 10 1 0 54 23 98
2017 Other 26 50 17 4 1 0 2 78 5 89
2014 Executive 55 35 5 3 1 0 0 90 5 287
2014 Scientific and Professional 20 42 15 15 8 0 0 62 23 827
2014 Administration and Foreign Services 21 41 13 14 10 0 0 62 24 5928
2014 Technical 14 46 19 12 9 0 1 60 21 414
2014 Administrative Support 18 38 19 14 9 0 1 57 23 1005
2014 Operational 22 46 15 9 8 0 0 69 17 162
2014 Other 21 47 21 6 3 1 1 70 9 137

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 27 6 4 1 0 0 89 5 259
2017 Scientific and Professional 31 35 16 11 7 0 0 66 18 863
2017 Administration and Foreign Services 32 36 15 10 7 0 0 68 17 5559
2017 Technical 30 35 19 11 5 0 0 65 16 340
2017 Administrative Support 36 34 17 9 3 0 0 70 12 913
2017 Operational 24 34 23 8 11 1 0 58 19 98
2017 Other 37 43 9 11 0 0 0 80 11 89
2014 Executive 55 32 5 6 2 0 0 87 8 287
2014 Scientific and Professional 23 39 17 12 9 0 0 62 21 827
2014 Administration and Foreign Services 27 37 16 11 8 0 0 65 19 5931
2014 Technical 22 41 16 12 8 0 0 64 20 414
2014 Administrative Support 26 38 19 10 6 0 0 65 17 1005
2014 Operational 22 42 19 11 6 0 0 64 17 162
2014 Other 35 43 12 5 3 1 0 79 9 137

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 30 6 7 2 0 0 85 9 259
2017 Scientific and Professional 29 38 14 12 6 0 0 67 19 864
2017 Administration and Foreign Services 30 38 15 11 6 0 0 68 18 5557
2017 Technical 24 40 16 14 6 0 0 64 20 340
2017 Administrative Support 37 41 11 7 3 0 0 78 10 912
2017 Operational 25 32 25 11 6 1 0 57 18 97
2017 Other 45 46 6 4 0 0 0 91 4 89
2014 Executive 48 35 7 8 2 0 0 83 10 287
2014 Scientific and Professional 24 36 18 14 6 0 0 61 20 826
2014 Administration and Foreign Services 28 40 15 10 6 0 0 68 17 5929
2014 Technical 22 42 16 12 8 0 0 64 20 414
2014 Administrative Support 30 42 15 8 4 0 0 72 13 1004
2014 Operational 24 43 18 7 8 0 0 67 15 162
2014 Other 35 44 11 5 3 0 1 80 8 137

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 61 24 8 5 2 0 0 85 7 258
2017 Scientific and Professional 41 41 9 7 2 0 0 82 9 861
2017 Administration and Foreign Services 36 42 11 6 4 0 0 78 10 5549
2017 Technical 39 41 11 8 1 0 0 80 9 340
2017 Administrative Support 48 35 10 5 2 0 0 84 7 912
2017 Operational 39 41 12 5 2 1 0 81 7 98
2017 Other 43 37 16 2 2 0 0 80 4 89
2014 Executive 59 31 5 5 1 0 0 90 6 286
2014 Scientific and Professional 33 41 15 7 4 0 0 74 10 825
2014 Administration and Foreign Services 35 43 12 6 3 0 0 78 10 5927
2014 Technical 36 41 14 5 4 0 0 77 9 412
2014 Administrative Support 38 39 12 7 4 0 0 78 11 1004
2014 Operational 45 39 11 3 3 0 0 84 5 162
2014 Other 40 44 14 1 1 0 0 84 2 137

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 13 24 25 18 18 0 2 38 36 260
2017 Scientific and Professional 29 38 17 10 5 0 1 67 16 867
2017 Administration and Foreign Services 33 36 17 9 5 0 1 69 14 5575
2017 Technical 31 41 18 8 3 1 0 72 10 340
2017 Administrative Support 56 31 8 3 1 1 2 88 4 911
2017 Operational 35 40 15 1 3 2 4 80 4 98
2017 Other 50 44 6 0 0 0 0 94 0 90
2014 Executive 10 27 27 23 12 0 1 38 35 287
2014 Scientific and Professional 30 37 20 9 5 0 0 67 13 827
2014 Administration and Foreign Services 36 34 17 7 5 0 1 71 12 5934
2014 Technical 36 37 18 7 2 0 0 74 9 414
2014 Administrative Support 56 31 8 2 2 0 1 88 4 1006
2014 Operational 42 34 14 5 1 0 4 79 6 162
2014 Other 47 37 11 4 1 0 0 84 5 137

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 26 41 15 4 0 2 20 38 259
2017 Scientific and Professional 11 27 37 16 7 1 2 23 38 861
2017 Administration and Foreign Services 15 29 33 14 6 1 3 21 45 5555
2017 Technical 13 27 36 14 6 2 2 20 42 338
2017 Administrative Support 7 20 35 20 13 1 4 36 28 905
2017 Operational 10 17 29 25 8 3 7 37 30 96
2017 Other 9 15 38 22 10 2 5 34 26 90
2014 Executive 7 29 41 16 6 0 1 22 36 287
2014 Scientific and Professional 11 30 38 15 5 0 1 20 42 826
2014 Administration and Foreign Services 13 31 34 14 5 1 2 20 45 5925
2014 Technical 11 29 37 14 5 0 3 20 41 414
2014 Administrative Support 7 22 35 19 10 2 5 31 31 1001
2014 Operational 10 22 41 17 5 1 4 23 34 162
2014 Other 8 20 30 21 15 3 3 39 30 137

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 8 19 36 25 10 0 2 36 27 258
2017 Scientific and Professional 11 20 30 22 11 3 3 35 33 862
2017 Administration and Foreign Services 14 23 30 18 10 3 3 29 39 5546
2017 Technical 13 25 33 14 9 2 3 25 40 338
2017 Administrative Support 7 16 24 22 20 5 6 48 25 897
2017 Operational 12 14 28 24 8 6 8 38 30 96
2017 Other 2 20 31 26 11 5 6 42 24 89
2014 Executive 4 17 32 33 13 1 1 46 21 287
2014 Scientific and Professional 11 24 33 22 7 1 2 30 36 825
2014 Administration and Foreign Services 13 23 30 20 9 3 3 30 38 5922
2014 Technical 14 26 32 15 8 3 2 24 43 410
2014 Administrative Support 8 18 28 21 13 6 6 39 30 1000
2014 Operational 10 17 36 19 9 4 4 31 30 162
2014 Other 9 11 17 27 23 8 5 57 23 137

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 13 25 40 12 8 0 1 20 39 260
2017 Scientific and Professional 24 30 27 11 5 1 2 17 55 866
2017 Administration and Foreign Services 18 26 30 14 6 2 5 21 47 5544
2017 Technical 27 29 28 8 4 2 3 12 59 336
2017 Administrative Support 8 16 27 19 17 4 9 41 28 901
2017 Operational 20 31 24 9 4 3 10 15 57 95
2017 Other 10 25 27 16 10 5 7 30 39 90
2014 Executive 20 29 32 12 6 0 1 18 49 286
2014 Scientific and Professional 33 30 22 9 3 1 2 13 64 826
2014 Administration and Foreign Services 20 27 28 13 6 2 4 20 50 5919
2014 Technical 30 35 20 8 4 2 3 12 68 413
2014 Administrative Support 12 22 27 17 11 4 7 31 38 1004
2014 Operational 23 34 23 6 7 1 6 14 61 161
2014 Other 17 16 26 14 17 5 4 35 37 136

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 15 29 38 13 6 0 0 18 44 257
2017 Scientific and Professional 12 23 36 20 8 0 1 29 35 865
2017 Administration and Foreign Services 13 22 35 20 8 1 3 28 36 5533
2017 Technical 9 21 38 23 6 1 3 30 31 337
2017 Administrative Support 2 8 23 32 25 3 7 63 11 896
2017 Operational 5 11 34 25 12 3 11 42 19 95
2017 Other 0 5 21 35 30 3 6 71 6 90
2014 Executive 14 29 43 10 4 0 0 14 43 286
2014 Scientific and Professional 11 24 38 19 6 1 1 26 36 825
2014 Administration and Foreign Services 12 23 36 19 7 1 2 27 35 5916
2014 Technical 8 20 38 25 6 1 2 33 29 411
2014 Administrative Support 4 11 30 28 17 3 7 50 17 997
2014 Operational 5 11 32 32 12 1 7 47 18 160
2014 Other 4 5 21 34 27 3 5 67 10 136

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 16 29 29 16 9 0 0 25 45 258
2017 Scientific and Professional 18 26 28 16 8 1 3 25 46 867
2017 Administration and Foreign Services 20 25 27 15 7 1 4 23 48 5541
2017 Technical 21 28 27 15 7 1 2 22 50 335
2017 Administrative Support 6 14 24 23 24 3 7 52 21 897
2017 Operational 9 22 30 18 12 2 7 33 34 96
2017 Other 3 6 27 30 20 8 6 57 11 90
2014 Executive 18 33 34 10 5 0 1 14 51 287
2014 Scientific and Professional 23 31 28 11 5 1 1 16 55 827
2014 Administration and Foreign Services 22 27 27 14 7 1 3 21 51 5919
2014 Technical 23 27 27 13 5 1 4 19 53 414
2014 Administrative Support 12 20 25 20 15 2 7 38 35 998
2014 Operational 16 24 28 17 10 1 3 29 43 162
2014 Other 6 12 20 22 28 4 9 58 20 137

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 24 32 27 10 1 1 38 30 259
2017 Scientific and Professional 10 17 31 23 11 3 5 37 29 867
2017 Administration and Foreign Services 16 22 26 19 10 3 4 31 41 5551
2017 Technical 11 20 25 23 12 2 7 38 34 338
2017 Administrative Support 12 16 22 19 19 6 7 43 32 905
2017 Operational 9 9 20 27 17 7 10 54 22 96
2017 Other 15 9 23 20 20 7 6 46 28 90
2014 Executive 6 19 37 29 8 1 1 37 25 287
2014 Scientific and Professional 9 16 30 28 12 2 4 43 26 826
2014 Administration and Foreign Services 12 19 27 22 12 3 5 37 34 5920
2014 Technical 8 17 25 27 13 3 6 45 28 414
2014 Administrative Support 12 22 24 19 11 5 6 35 38 999
2014 Operational 10 12 27 21 20 5 6 45 24 162
2014 Other 6 10 17 19 26 11 10 58 21 137

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 16 26 41 12 4 0 1 17 42 260
2017 Scientific and Professional 22 28 30 10 5 1 3 16 53 866
2017 Administration and Foreign Services 18 26 33 12 6 2 3 19 47 5549
2017 Technical 24 30 29 10 4 1 2 14 56 339
2017 Administrative Support 8 15 29 18 17 6 6 40 27 903
2017 Operational 12 33 25 13 6 1 10 22 51 96
2017 Other 7 14 32 21 13 8 5 39 24 90
2014 Executive 20 27 38 11 3 0 1 14 47 286
2014 Scientific and Professional 32 27 26 9 4 1 1 13 60 826
2014 Administration and Foreign Services 17 26 34 12 6 2 3 20 45 5926
2014 Technical 27 31 26 9 4 1 2 13 60 413
2014 Administrative Support 9 19 32 16 12 4 7 32 31 1005
2014 Operational 16 25 35 12 8 1 3 21 43 162
2014 Other 9 17 26 20 18 5 5 43 28 136
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 77 17 2 3 0 0 0 94 3 260
2017 Scientific and Professional 69 18 5 3 2 0 2 90 5 867
2017 Administration and Foreign Services 64 21 5 5 2 0 2 88 7 5567
2017 Technical 66 21 7 1 1 1 3 90 3 340
2017 Administrative Support 70 18 5 3 1 1 3 91 4 908
2017 Operational 53 21 5 6 8 2 4 79 16 97
2017 Other 66 18 3 7 2 2 3 88 9 90
2014 Executive 76 19 3 2 0 0 0 95 2 287
2014 Scientific and Professional 71 16 4 3 2 0 4 91 5 827
2014 Administration and Foreign Services 67 19 5 5 3 0 2 87 8 5927
2014 Technical 61 23 4 4 4 0 5 88 8 414
2014 Administrative Support 63 22 5 3 2 1 3 89 6 1005
2014 Operational 56 18 10 8 2 0 5 78 11 162
2014 Other 61 22 6 3 4 0 3 86 8 137

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 41 5 6 4 0 3 85 10 260
2017 Scientific and Professional 26 31 17 9 8 5 4 63 18 868
2017 Administration and Foreign Services 26 32 16 9 7 6 5 65 17 5566
2017 Technical 20 35 19 11 8 4 3 60 20 338
2017 Administrative Support 32 30 18 7 5 6 4 68 12 908
2017 Operational 23 19 25 13 12 4 4 46 27 98
2017 Other 34 33 10 5 3 6 9 79 9 89
2014 Executive 51 32 9 5 1 1 1 84 6 287
2014 Scientific and Professional 27 33 17 9 9 3 4 63 19 826
2014 Administration and Foreign Services 28 33 16 9 6 4 4 67 16 5933
2014 Technical 24 37 18 8 8 4 2 64 17 414
2014 Administrative Support 26 33 17 10 7 4 2 63 19 1005
2014 Operational 19 43 18 8 6 5 2 66 15 162
2014 Other 35 30 9 7 6 6 7 75 14 137

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 27 2 4 3 0 0 91 7 260
2017 Scientific and Professional 46 29 10 7 5 0 0 77 13 865
2017 Administration and Foreign Services 45 33 9 7 5 1 0 79 13 5569
2017 Technical 35 33 12 12 7 1 0 69 19 338
2017 Administrative Support 46 31 10 7 5 1 0 78 12 906
2017 Operational 30 28 19 9 11 2 1 60 20 98
2017 Other 59 31 2 4 3 0 0 90 7 90
2014 Executive 62 28 6 4 0 0 0 90 4 287
2014 Scientific and Professional 38 34 11 10 6 1 0 73 16 827
2014 Administration and Foreign Services 44 32 9 8 5 1 0 77 13 5934
2014 Technical 34 36 11 10 8 1 0 71 18 414
2014 Administrative Support 39 33 12 9 7 1 0 72 16 1005
2014 Operational 38 31 13 6 9 1 1 70 16 162
2014 Other 51 28 6 7 5 1 2 81 12 136

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 52 32 8 5 2 0 0 85 7 260
2017 Scientific and Professional 34 37 12 10 5 1 0 73 15 867
2017 Administration and Foreign Services 27 38 14 12 7 2 1 67 19 5567
2017 Technical 21 36 18 14 8 1 2 59 23 339
2017 Administrative Support 28 35 18 10 6 2 1 65 16 907
2017 Operational 23 29 21 15 9 1 1 54 25 97
2017 Other 40 44 13 1 1 0 2 85 2 90
2014 Executive 45 43 6 5 1 0 0 87 6 287
2014 Scientific and Professional 27 42 11 11 6 1 1 71 17 827
2014 Administration and Foreign Services 24 42 14 12 6 2 2 67 18 5933
2014 Technical 20 43 14 12 7 1 2 65 20 414
2014 Administrative Support 22 40 16 12 6 3 1 65 19 1003
2014 Operational 18 36 20 14 9 2 1 56 24 162
2014 Other 40 35 12 6 5 3 1 77 11 137

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 56 29 5 5 3 2 0 87 9 259
2017 Scientific and Professional 31 31 13 8 7 10 1 69 17 867
2017 Administration and Foreign Services 25 30 14 11 9 10 1 62 22 5572
2017 Technical 20 28 17 13 10 10 2 54 27 339
2017 Administrative Support 24 27 19 12 7 10 1 57 22 910
2017 Operational 22 29 21 10 12 4 2 54 23 98
2017 Other 34 19 14 2 3 24 5 75 6 90
2014 Executive 63 28 5 3 1 0 0 91 4 287
2014 Scientific and Professional 30 28 14 12 9 7 1 63 22 826
2014 Administration and Foreign Services 25 29 16 11 8 9 2 61 21 5931
2014 Technical 21 31 15 12 10 8 2 58 25 414
2014 Administrative Support 19 29 19 12 10 9 2 54 25 1004
2014 Operational 17 29 18 14 14 7 1 50 30 162
2014 Other 32 28 6 4 8 21 1 78 15 137

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 28 39 15 12 2 2 0 69 15 260
2017 Scientific and Professional 12 22 18 17 11 18 3 42 36 868
2017 Administration and Foreign Services 11 21 19 16 11 18 3 41 35 5576
2017 Technical 9 21 21 14 16 16 3 37 37 340
2017 Administrative Support 17 20 20 15 8 19 2 46 29 911
2017 Operational 11 23 24 16 18 6 3 37 37 97
2017 Other 16 21 8 19 3 28 5 55 33 90
2014 Executive 25 42 16 11 4 1 1 69 15 287
2014 Scientific and Professional 8 23 19 19 16 13 3 37 40 826
2014 Administration and Foreign Services 10 23 20 18 13 14 3 39 37 5929
2014 Technical 8 21 25 18 13 14 1 34 36 414
2014 Administrative Support 11 22 22 15 12 16 2 41 33 1003
2014 Operational 11 21 25 16 19 7 0 35 38 162
2014 Other 15 20 11 14 8 28 5 51 32 137

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 52 38 3 5 2 0 0 90 7 260
2017 Scientific and Professional 49 34 8 7 2 0 0 83 9 864
2017 Administration and Foreign Services 44 40 8 6 2 0 0 84 9 5570
2017 Technical 35 45 9 9 2 0 0 80 12 340
2017 Administrative Support 43 39 10 5 3 0 0 81 8 907
2017 Operational 29 41 10 5 13 1 1 72 18 97
2017 Other 55 32 9 2 1 0 0 87 3 90
2014 Executive 58 33 4 4 1 0 0 91 5 287
2014 Scientific and Professional 41 41 9 6 3 0 0 82 9 825
2014 Administration and Foreign Services 42 42 8 6 3 0 0 84 8 5934
2014 Technical 38 43 10 5 4 0 0 81 8 414
2014 Administrative Support 38 41 11 7 3 0 0 78 10 1005
2014 Operational 30 46 11 8 4 1 0 77 12 162
2014 Other 54 32 4 9 1 0 0 86 10 137
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 34 8 9 5 0 0 78 14 259
2017 Scientific and Professional 33 38 12 9 7 1 1 72 16 867
2017 Administration and Foreign Services 37 36 13 8 5 1 0 74 14 5576
2017 Technical 33 38 15 7 6 0 0 72 13 339
2017 Administrative Support 39 36 12 7 5 1 1 76 12 911
2017 Operational 27 40 20 4 8 1 0 68 12 98
2017 Other 46 38 5 7 1 2 1 86 9 90
2014 Executive 47 36 6 8 2 0 0 84 10 287
2014 Scientific and Professional 33 37 13 10 6 0 1 71 15 827
2014 Administration and Foreign Services 38 38 12 7 5 0 0 76 12 5931
2014 Technical 34 39 12 8 7 0 0 73 15 413
2014 Administrative Support 35 37 13 9 4 1 1 73 13 1006
2014 Operational 30 41 15 5 6 2 1 73 12 162
2014 Other 41 37 8 6 6 2 1 80 11 137

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 28 5 6 4 2 0 84 10 260
2017 Scientific and Professional 45 30 11 7 5 2 1 77 12 865
2017 Administration and Foreign Services 43 32 11 7 4 3 0 78 11 5573
2017 Technical 36 38 12 6 6 2 1 76 12 338
2017 Administrative Support 49 31 10 4 2 3 1 83 6 912
2017 Operational 30 34 19 5 9 1 2 66 15 98
2017 Other 57 28 8 3 2 2 0 86 6 90
2014 Executive 56 27 9 6 2 1 0 84 7 287
2014 Scientific and Professional 41 31 13 7 5 2 1 74 13 827
2014 Administration and Foreign Services 43 33 12 6 4 2 1 78 10 5930
2014 Technical 39 34 12 7 6 2 0 75 13 414
2014 Administrative Support 41 32 15 6 4 3 1 75 10 1004
2014 Operational 37 32 14 9 5 2 1 72 14 162
2014 Other 58 26 5 4 3 3 1 88 7 137

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 29 7 7 4 0 0 82 11 259
2017 Scientific and Professional 41 35 8 9 5 1 0 78 14 866
2017 Administration and Foreign Services 42 34 10 8 5 1 0 77 13 5573
2017 Technical 37 37 11 8 5 0 0 75 14 337
2017 Administrative Support 48 33 9 6 3 1 0 82 9 913
2017 Operational 31 39 10 9 10 1 0 71 19 98
2017 Other 54 36 5 5 0 0 0 90 5 90
2014 Executive 49 34 10 6 1 0 0 83 7 287
2014 Scientific and Professional 37 34 11 11 7 0 0 72 18 827
2014 Administration and Foreign Services 41 35 11 8 4 0 0 77 13 5928
2014 Technical 37 36 14 6 7 1 0 74 12 414
2014 Administrative Support 39 35 13 7 5 0 1 74 12 1006
2014 Operational 36 31 18 9 5 1 0 68 14 162
2014 Other 52 28 11 3 4 1 1 82 7 137

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 82 10 3 3 2 0 0 92 5 259
2017 Scientific and Professional 78 13 4 2 1 0 3 93 3 866
2017 Administration and Foreign Services 79 14 3 1 1 0 1 94 3 5561
2017 Technical 76 14 3 1 2 0 4 94 3 336
2017 Administrative Support 79 15 2 1 1 0 2 96 2 912
2017 Operational 60 21 11 3 1 1 3 84 5 98
2017 Other 85 12 2 0 2 0 0 97 2 89
2014 Executive 85 9 2 3 0 0 0 94 3 287
2014 Scientific and Professional 76 13 4 2 2 0 4 93 4 827
2014 Administration and Foreign Services 78 14 3 2 1 0 2 94 3 5932
2014 Technical 71 17 3 2 2 0 5 92 4 414
2014 Administrative Support 75 18 3 1 1 0 2 95 2 1006
2014 Operational 70 14 7 2 5 0 3 86 7 162
2014 Other 79 15 1 1 1 1 2 97 3 137

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 23 6 1 2 1 7 90 4 260
2017 Scientific and Professional 62 24 5 3 3 1 1 89 6 866
2017 Administration and Foreign Services 58 25 6 4 4 1 2 87 7 5566
2017 Technical 62 24 6 3 3 1 2 88 6 338
2017 Administrative Support 55 23 8 3 3 3 6 85 7 912
2017 Operational 27 21 10 9 13 3 16 60 28 96
2017 Other 61 21 3 2 0 3 10 94 2 90
2014 Executive 41 27 6 3 2 3 18 86 6 287
2014 Scientific and Professional 47 28 10 5 5 3 3 79 10 827
2014 Administration and Foreign Services 49 24 8 5 6 3 5 79 13 5933
2014 Technical 40 28 12 7 7 3 4 73 15 414
2014 Administrative Support 42 28 10 5 4 4 7 78 11 1006
2014 Operational 21 25 16 6 6 2 23 62 17 162
2014 Other 52 19 3 5 4 7 10 85 11 137

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 61 25 4 4 4 0 1 87 9 260
2017 Scientific and Professional 55 28 6 6 4 1 0 84 10 867
2017 Administration and Foreign Services 56 27 7 5 4 1 0 84 8 5570
2017 Technical 53 29 10 3 4 0 1 82 8 338
2017 Administrative Support 58 26 8 4 3 1 0 85 7 910
2017 Operational 37 36 12 6 8 1 0 74 14 96
2017 Other 74 14 8 0 1 3 0 91 1 90

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 24 6 2 6 0 0 86 8 259
2017 Scientific and Professional 55 27 8 4 4 2 0 84 8 867
2017 Administration and Foreign Services 55 25 10 4 4 2 0 82 8 5573
2017 Technical 50 27 12 4 4 2 0 79 8 338
2017 Administrative Support 58 24 9 3 3 3 0 84 7 912
2017 Operational 43 26 15 6 8 2 0 70 14 97
2017 Other 78 15 5 0 1 2 0 94 1 90

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 22 7 6 6 0 0 81 12 259
2017 Scientific and Professional 47 30 9 8 6 0 0 77 14 864
2017 Administration and Foreign Services 51 28 10 6 5 0 0 79 11 5560
2017 Technical 48 30 9 5 7 0 0 78 13 339
2017 Administrative Support 56 27 10 4 3 1 0 83 7 908
2017 Operational 45 24 16 4 10 2 0 70 14 97
2017 Other 73 21 4 2 1 0 0 94 2 89
2014 Executive 58 29 6 5 3 0 0 87 7 287
2014 Scientific and Professional 42 32 11 8 6 1 0 75 14 827
2014 Administration and Foreign Services 48 31 10 6 5 1 0 79 10 5926
2014 Technical 45 30 13 6 6 0 0 76 12 414
2014 Administrative Support 45 34 11 5 4 1 0 79 10 1003
2014 Operational 40 28 20 5 6 1 0 68 11 162
2014 Other 54 29 8 5 2 1 1 85 7 137
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 33 9 5 3 1 5 81 9 255
2017 Scientific and Professional 20 38 13 11 7 4 7 65 20 274
2017 Administration and Foreign Services 25 37 15 8 5 3 7 68 15 1489
2017 Technical 18 35 19 13 7 5 2 57 22 61
2017 Operational 22 27 27 12 8 0 4 51 22 22
2014 Executive 43 37 11 4 1 1 3 83 6 281
2014 Scientific and Professional 18 34 19 12 9 2 7 57 23 269
2014 Administration and Foreign Services 25 36 15 10 5 3 6 67 16 1537
2014 Technical 19 47 17 10 3 2 2 68 14 59
2014 Operational 18 22 26 14 20 0 0 40 34 30

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 39 7 10 6 2 0 77 16 258
2017 Scientific and Professional 28 34 16 9 6 8 0 66 16 868
2017 Administration and Foreign Services 23 35 18 9 6 9 0 63 17 5571
2017 Technical 24 34 19 8 6 10 0 64 15 340
2017 Administrative Support 36 34 13 5 3 8 0 77 8 911
2017 Operational 24 34 20 3 13 6 0 62 18 98
2017 Other 40 38 13 1 1 6 0 84 2 90
2014 Executive 47 36 9 5 2 0 0 83 7 287
2014 Scientific and Professional 23 35 16 9 6 11 0 66 16 826
2014 Administration and Foreign Services 23 35 17 9 5 11 0 65 15 5931
2014 Technical 19 32 23 8 7 10 0 57 17 414
2014 Administrative Support 27 38 15 6 4 9 1 73 11 1003
2014 Operational 22 31 21 7 9 9 1 59 18 162
2014 Other 43 24 9 4 4 15 2 80 9 137

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 36 39 11 9 5 0 0 75 14 260
2017 Scientific and Professional 21 34 18 14 10 3 0 57 25 864
2017 Administration and Foreign Services 19 33 21 14 11 3 0 53 25 5571
2017 Technical 19 33 21 14 11 3 0 53 25 339
2017 Administrative Support 37 32 17 6 4 4 0 72 10 913
2017 Operational 19 29 21 10 19 3 0 49 29 98
2017 Other 33 41 12 8 3 3 0 77 11 90
2014 Executive 49 38 6 6 1 0 0 87 7 287
2014 Scientific and Professional 17 32 23 16 9 3 0 50 26 826
2014 Administration and Foreign Services 18 34 22 14 9 3 0 53 25 5931
2014 Technical 13 29 27 13 14 3 0 44 28 413
2014 Administrative Support 24 36 20 9 5 5 0 64 15 1005
2014 Operational 19 27 27 8 13 5 1 49 22 162
2014 Other 40 29 14 3 4 9 2 77 7 137

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 25 40 17 14 4 0 0 65 18 259
2017 Scientific and Professional 15 31 21 16 12 6 0 48 30 868
2017 Administration and Foreign Services 13 29 22 17 12 6 0 45 31 5566
2017 Technical 13 27 25 18 10 6 1 43 30 340
2017 Administrative Support 28 32 19 9 3 8 1 66 13 910
2017 Operational 15 26 25 9 19 6 0 44 30 97
2017 Other 29 38 16 11 3 3 2 70 14 90
2014 Executive 30 43 14 10 3 0 0 73 13 285
2014 Scientific and Professional 10 28 25 20 11 6 0 40 33 826
2014 Administration and Foreign Services 12 29 25 18 10 6 0 44 30 5932
2014 Technical 10 23 30 18 14 5 0 35 34 413
2014 Administrative Support 19 33 23 10 6 8 0 57 17 1003
2014 Operational 12 26 33 10 13 6 1 41 24 162
2014 Other 28 25 18 5 3 20 2 67 9 137

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 37 12 5 5 2 0 77 11 260
2017 Scientific and Professional 18 32 19 13 13 5 0 53 27 867
2017 Administration and Foreign Services 18 31 20 13 12 6 0 52 27 5573
2017 Technical 14 27 25 15 14 4 0 44 30 340
2017 Administrative Support 31 32 16 9 5 6 0 68 15 913
2017 Operational 18 24 20 15 16 6 0 45 33 98
2017 Other 33 33 12 12 7 3 0 68 20 89
2014 Executive 41 37 12 8 3 0 0 78 10 287
2014 Scientific and Professional 12 27 21 18 13 8 0 43 34 826
2014 Administration and Foreign Services 14 29 21 16 12 7 0 47 30 5929
2014 Technical 12 25 23 17 16 7 0 39 36 414
2014 Administrative Support 21 32 19 10 8 8 0 58 21 1002
2014 Operational 18 19 31 10 13 9 0 40 25 162
2014 Other 31 28 14 7 5 15 0 69 14 137

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 30 43 11 10 5 0 0 74 15 259
2017 Scientific and Professional 16 36 20 17 10 3 0 53 27 866
2017 Administration and Foreign Services 15 33 20 17 12 3 0 50 30 5562
2017 Technical 15 33 22 14 13 3 0 50 28 339
2017 Administrative Support 29 35 17 10 5 5 0 67 15 912
2017 Operational 16 29 26 14 12 2 0 46 27 98
2017 Other 28 42 13 10 4 3 0 72 15 90
2014 Executive 31 47 10 10 3 0 0 78 12 287
2014 Scientific and Professional 11 34 21 19 13 3 0 46 33 826
2014 Administration and Foreign Services 13 34 21 18 12 2 0 48 31 5926
2014 Technical 12 31 27 15 13 2 0 44 28 414
2014 Administrative Support 20 36 20 12 8 3 0 58 20 1003
2014 Operational 13 29 30 11 11 6 0 45 24 162
2014 Other 31 30 12 6 5 16 0 72 14 137
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 47 12 7 3 1 0 79 10 260
2017 Scientific and Professional 20 46 17 11 5 1 0 67 16 867
2017 Administration and Foreign Services 21 42 19 10 5 2 0 65 15 5567
2017 Technical 14 41 26 12 6 1 0 55 18 339
2017 Administrative Support 34 42 16 5 1 2 0 77 6 912
2017 Operational 18 38 23 6 10 5 0 59 17 96
2017 Other 34 50 9 6 0 1 0 84 6 90
2014 Executive 44 41 7 7 0 0 0 85 8 287
2014 Scientific and Professional 19 43 20 11 6 2 0 62 17 827
2014 Administration and Foreign Services 23 43 19 9 4 2 0 67 14 5935
2014 Technical 15 39 23 15 6 2 0 55 21 414
2014 Administrative Support 26 46 16 5 4 3 0 74 9 1006
2014 Operational 14 39 30 8 6 2 1 55 15 162
2014 Other 31 44 14 2 2 7 0 81 4 137

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 38 6 3 2 1 0 89 4 256
2017 Scientific and Professional 37 43 12 4 2 2 0 82 6 866
2017 Administration and Foreign Services 29 45 15 5 2 4 0 77 7 5569
2017 Technical 30 46 14 5 1 4 1 79 7 339
2017 Administrative Support 38 42 13 2 1 4 0 83 3 909
2017 Operational 30 35 20 7 4 4 0 68 11 96
2017 Other 34 52 9 2 0 3 0 89 2 89
2014 Executive 59 36 3 2 0 1 0 95 2 287
2014 Scientific and Professional 37 44 11 4 1 3 0 83 5 827
2014 Administration and Foreign Services 32 45 13 4 1 4 1 81 5 5933
2014 Technical 34 45 10 5 2 4 1 83 7 414
2014 Administrative Support 31 44 14 3 1 5 1 80 5 1004
2014 Operational 35 42 10 4 2 6 1 83 6 162
2014 Other 42 40 8 1 2 7 0 89 3 137

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 26 5 3 2 0 0 89 6 260
2017 Scientific and Professional 33 38 13 9 4 2 1 74 13 862
2017 Administration and Foreign Services 32 40 12 9 4 3 0 75 13 5555
2017 Technical 30 44 12 6 4 4 0 77 10 337
2017 Administrative Support 35 36 13 8 3 3 1 75 11 908
2017 Operational 23 33 19 10 8 3 3 60 19 98
2017 Other 31 31 13 8 10 6 2 67 19 90
2014 Executive 72 25 2 0 0 0 0 97 1 287
2014 Scientific and Professional 38 41 11 5 3 3 0 81 8 826
2014 Administration and Foreign Services 37 40 11 6 3 2 1 80 9 5930
2014 Technical 35 38 13 7 3 3 1 76 10 414
2014 Administrative Support 31 44 11 7 3 3 1 78 11 1004
2014 Operational 28 38 23 3 6 2 0 67 9 161
2014 Other 40 27 13 12 2 7 0 71 15 137

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 46 33 8 7 4 0 1 80 11 260
2017 Scientific and Professional 21 37 19 12 6 3 1 61 19 866
2017 Administration and Foreign Services 20 32 23 12 7 6 1 55 20 5565
2017 Technical 14 38 24 9 8 5 1 56 18 339
2017 Administrative Support 21 31 23 9 3 10 3 59 14 910
2017 Operational 13 35 22 12 8 6 4 54 22 98
2017 Other 21 29 18 12 8 9 4 56 23 90
2014 Executive 57 30 9 3 0 1 0 88 3 286
2014 Scientific and Professional 24 36 20 10 5 4 0 63 16 827
2014 Administration and Foreign Services 20 32 23 11 6 6 2 57 18 5929
2014 Technical 20 35 23 9 6 5 1 59 16 414
2014 Administrative Support 16 34 24 9 6 9 2 56 17 1004
2014 Operational 18 34 29 9 6 3 1 54 16 162
2014 Other 21 24 22 10 3 13 5 55 17 137

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 19 12 10 10 4 16 60 25 260
2017 Scientific and Professional 16 24 19 15 13 12 2 46 32 864
2017 Administration and Foreign Services 14 25 19 14 14 10 3 45 32 5557
2017 Technical 14 26 26 14 12 7 2 44 28 340
2017 Administrative Support 22 25 19 11 7 11 4 56 22 910
2017 Operational 15 28 19 11 17 7 2 48 31 97
2017 Other 28 20 15 3 9 15 11 64 16 90
2014 Executive 31 18 18 9 8 3 13 58 20 287
2014 Scientific and Professional 13 23 18 18 14 12 2 42 37 827
2014 Administration and Foreign Services 13 25 20 16 13 11 2 43 33 5926
2014 Technical 14 23 22 16 16 8 1 41 36 413
2014 Administrative Support 15 27 21 13 11 12 2 48 28 1002
2014 Operational 19 27 22 13 13 4 2 49 27 162
2014 Other 25 21 13 7 9 22 3 61 21 136

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 22 7 3 1 0 0 89 4 260
2017 Scientific and Professional 59 22 9 4 2 1 3 84 7 867
2017 Administration and Foreign Services 54 27 7 5 2 1 3 85 8 5569
2017 Technical 57 25 8 2 2 2 4 87 4 340
2017 Administrative Support 64 22 5 2 1 2 4 91 4 910
2017 Operational 44 22 10 9 6 2 6 73 16 96
2017 Other 59 18 10 6 0 0 7 83 7 90
2014 Executive 71 22 3 3 0 0 0 93 3 286
2014 Scientific and Professional 55 24 8 5 2 1 5 84 7 827
2014 Administration and Foreign Services 53 27 8 5 2 1 3 84 8 5929
2014 Technical 52 27 8 4 1 3 5 85 6 414
2014 Administrative Support 54 26 8 3 2 2 5 86 6 1005
2014 Operational 49 22 14 5 2 2 7 77 8 162
2014 Other 56 18 9 7 1 2 7 81 8 137

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 80 14 1 2 0 2 1 97 2 260
2017 Scientific and Professional 67 20 6 1 1 2 3 91 3 867
2017 Administration and Foreign Services 65 24 5 3 1 1 1 91 4 5574
2017 Technical 66 24 5 1 0 1 2 93 2 340
2017 Administrative Support 67 22 5 2 1 2 1 92 2 912
2017 Operational 59 27 7 2 1 3 2 90 3 98
2017 Other 74 18 0 0 0 5 3 100 0 90
2014 Executive 77 19 2 1 0 1 0 97 1 287
2014 Scientific and Professional 61 21 6 2 2 2 4 89 5 827
2014 Administration and Foreign Services 65 24 5 2 1 1 2 92 4 5931
2014 Technical 56 26 8 1 1 3 5 89 2 413
2014 Administrative Support 61 27 4 2 1 2 2 92 4 1003
2014 Operational 61 28 5 1 1 2 3 93 1 162
2014 Other 75 18 1 1 1 4 1 98 2 137

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 44 33 12 8 3 1 0 77 11 258
2017 Scientific and Professional 24 34 14 16 10 2 0 59 27 863
2017 Administration and Foreign Services 24 35 17 12 8 3 0 62 21 5563
2017 Technical 17 34 18 17 12 2 0 52 29 339
2017 Administrative Support 37 32 16 7 5 3 0 71 13 911
2017 Operational 18 31 25 13 10 2 1 51 23 98
2017 Other 39 36 13 2 0 7 4 84 2 90
2014 Executive 40 36 11 10 3 1 0 77 12 287
2014 Scientific and Professional 11 23 16 25 22 2 0 35 48 826
2014 Administration and Foreign Services 20 34 18 16 11 2 0 55 27 5925
2014 Technical 11 28 19 20 19 1 1 40 40 414
2014 Administrative Support 25 37 16 10 8 3 1 65 18 1003
2014 Operational 15 29 27 10 14 4 2 47 25 161
2014 Other 37 35 10 6 2 9 1 80 9 137

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 18 10 8 9 1 4 71 18 260
2017 Scientific and Professional 20 29 14 16 16 3 2 52 34 865
2017 Administration and Foreign Services 21 31 14 15 14 2 2 55 30 5572
2017 Technical 12 22 21 19 22 3 1 36 42 339
2017 Administrative Support 29 27 16 11 11 4 2 59 23 910
2017 Operational 15 24 23 18 14 3 3 41 34 98
2017 Other 31 35 10 3 2 10 9 81 6 90
2014 Executive 43 25 11 10 6 1 2 71 17 287
2014 Scientific and Professional 12 21 16 19 26 3 1 36 48 827
2014 Administration and Foreign Services 15 28 16 17 19 2 2 45 38 5931
2014 Technical 7 17 20 20 29 4 2 26 52 414
2014 Administrative Support 15 25 17 17 19 4 3 43 39 1004
2014 Operational 15 20 26 15 18 2 5 37 35 162
2014 Other 25 28 12 11 9 5 11 63 23 136

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 52 29 10 5 2 1 0 82 8 259
2017 Scientific and Professional 19 38 23 11 7 3 0 58 18 865
2017 Administration and Foreign Services 18 37 22 10 7 6 0 59 18 5570
2017 Technical 15 38 27 10 8 2 0 54 19 338
2017 Administrative Support 28 30 21 7 5 8 1 64 13 909
2017 Operational 14 39 15 15 12 4 1 56 28 98
2017 Other 24 45 22 6 0 2 0 71 7 90

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 31 4 1 1 0 0 94 2 259
2017 Scientific and Professional 38 37 15 3 2 4 1 79 5 868
2017 Administration and Foreign Services 37 38 14 4 2 5 1 79 6 5570
2017 Technical 33 39 18 1 4 3 1 76 6 337
2017 Administrative Support 44 33 14 3 2 4 0 81 5 906
2017 Operational 26 33 18 7 3 8 5 68 11 97
2017 Other 48 35 12 1 0 4 0 86 1 90
2014 Executive 60 30 9 1 0 1 0 90 1 287
2014 Scientific and Professional 36 39 14 4 2 5 0 79 6 825
2014 Administration and Foreign Services 40 38 12 3 2 5 1 83 5 5929
2014 Technical 34 37 19 3 2 3 1 75 6 414
2014 Administrative Support 38 38 13 3 2 4 1 80 6 1004
2014 Operational 31 36 20 3 4 5 2 71 7 162
2014 Other 58 27 6 2 2 5 1 90 4 137

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 33 5 1 2 0 0 92 3 259
2017 Scientific and Professional 38 41 12 5 2 2 0 81 7 866
2017 Administration and Foreign Services 37 41 12 5 2 3 0 81 7 5563
2017 Technical 33 43 16 1 4 2 0 78 5 340
2017 Administrative Support 48 37 10 2 2 1 0 86 4 910
2017 Operational 27 42 17 4 4 5 0 73 8 98
2017 Other 47 48 2 0 0 2 0 97 1 89
2014 Executive 58 33 6 2 0 0 0 92 2 286
2014 Scientific and Professional 35 38 16 5 3 3 0 76 8 827
2014 Administration and Foreign Services 38 40 12 5 2 3 0 80 7 5931
2014 Technical 33 38 17 5 3 2 1 74 8 413
2014 Administrative Support 37 41 13 3 2 3 0 81 6 1004
2014 Operational 30 38 20 4 5 2 1 70 10 162
2014 Other 57 30 8 3 1 1 1 88 4 137

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 27 7 4 3 0 0 87 7 258
2017 Scientific and Professional 43 40 10 5 3 0 0 83 8 868
2017 Administration and Foreign Services 41 41 9 5 3 0 0 83 8 5568
2017 Technical 35 44 9 9 3 0 0 80 12 340
2017 Administrative Support 53 35 7 2 2 0 0 88 4 908
2017 Operational 36 36 12 12 3 2 0 73 15 98
2017 Other 64 29 4 1 2 0 0 94 2 90
2014 Executive 65 26 6 3 0 0 0 91 3 287
2014 Scientific and Professional 40 39 12 5 3 1 0 80 8 826
2014 Administration and Foreign Services 42 40 11 4 2 0 0 82 7 5928
2014 Technical 37 37 14 6 5 1 0 75 11 413
2014 Administrative Support 43 40 10 4 3 0 0 84 7 1002
2014 Operational 41 34 14 6 5 1 0 75 11 162
2014 Other 66 24 7 2 0 1 0 91 2 136

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 30 12 7 5 1 0 76 12 260
2017 Scientific and Professional 28 36 18 9 7 1 0 65 17 865
2017 Administration and Foreign Services 28 34 19 10 8 1 0 63 17 5560
2017 Technical 25 36 21 11 6 2 0 62 17 340
2017 Administrative Support 47 31 14 4 3 1 0 79 7 908
2017 Operational 34 26 23 8 8 1 0 60 16 97
2017 Other 42 41 11 4 1 1 0 84 5 90
2014 Executive 45 36 10 7 2 0 0 81 9 287
2014 Scientific and Professional 17 37 22 14 9 1 0 55 23 827
2014 Administration and Foreign Services 23 38 20 11 7 1 0 62 18 5929
2014 Technical 18 37 21 14 10 1 0 55 24 413
2014 Administrative Support 30 40 17 7 5 1 0 70 12 1005
2014 Operational 23 37 23 6 9 1 0 61 16 162
2014 Other 42 38 14 4 1 1 0 80 5 137

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 29 12 8 3 0 0 76 12 259
2017 Scientific and Professional 28 40 15 11 6 0 0 68 17 867
2017 Administration and Foreign Services 27 37 18 11 7 0 0 65 17 5566
2017 Technical 23 42 16 13 5 1 0 66 18 340
2017 Administrative Support 44 35 14 4 2 0 0 79 6 909
2017 Operational 28 34 19 10 9 1 0 62 19 98
2017 Other 46 40 8 5 0 0 0 86 6 88
2014 Executive 49 35 10 5 1 0 0 84 6 287
2014 Scientific and Professional 18 39 22 14 6 1 0 58 20 825
2014 Administration and Foreign Services 24 40 18 11 6 0 0 64 17 5931
2014 Technical 17 39 22 13 8 0 0 56 22 413
2014 Administrative Support 30 42 17 6 4 0 0 72 11 1005
2014 Operational 23 39 23 7 8 1 0 62 15 162
2014 Other 46 35 13 3 2 1 0 82 4 136

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 18 21 10 9 1 0 60 19 260
2017 Scientific and Professional 26 27 19 13 10 5 0 56 24 868
2017 Administration and Foreign Services 27 27 20 12 10 4 1 56 23 5573
2017 Technical 21 27 26 14 9 3 0 50 24 340
2017 Administrative Support 39 27 16 8 6 5 1 69 14 905
2017 Operational 29 26 25 7 9 2 3 57 17 98
2017 Other 37 31 13 10 3 6 0 73 14 90
2014 Executive 42 23 18 10 5 1 0 66 15 287
2014 Scientific and Professional 17 27 22 17 11 5 1 47 30 827
2014 Administration and Foreign Services 24 27 21 13 10 5 1 54 24 5929
2014 Technical 21 27 22 14 10 6 1 52 25 413
2014 Administrative Support 29 29 18 10 9 5 0 61 20 1006
2014 Operational 33 29 21 7 9 0 1 62 17 162
2014 Other 27 16 30 7 7 8 5 50 16 137
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Executive 48 30 22 258
2017 Scientific and Professional 28 40 32 865
2017 Administration and Foreign Services 28 39 33 5575
2017 Technical 20 44 36 340
2017 Administrative Support 20 49 30 911
2017 Operational 20 53 27 97
2017 Other 40 25 35 90
2014 Executive 45 33 22 287
2014 Scientific and Professional 27 35 38 827
2014 Administration and Foreign Services 29 37 33 5931
2014 Technical 18 46 36 414
2014 Administrative Support 26 41 32 1004
2014 Operational 22 48 30 161
2014 Other 42 30 29 137

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Executive 19 26 43 5 2 6 122
2017 Scientific and Professional 19 23 39 10 3 5 239
2017 Administration and Foreign Services 19 31 36 4 3 6 1580
2017 Technical 38 19 33 4 4 2 68
2017 Administrative Support 18 33 30 2 12 6 186
2017 Operational 48 22 5 15 10 0 19
2017 Other 1 5 8 15 70 1 34
2014 Executive 25 30 38 2 9999 5 130
2014 Scientific and Professional 22 21 40 10 9999 8 228
2014 Administration and Foreign Services 20 30 34 7 9999 9 1749
2014 Technical 36 19 23 15 9999 8 74
2014 Administrative Support 19 30 29 7 9999 15 265
2014 Operational 45 9 22 6 9999 18 34
2014 Other 2 10 9 22 9999 57 60
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 16 84 259
2017 Scientific and Professional 18 82 867
2017 Administration and Foreign Services 16 84 5573
2017 Technical 14 86 339
2017 Administrative Support 17 83 908
2017 Operational 21 79 98
2017 Other 10 90 89
2014 Executive 15 85 287
2014 Scientific and Professional 18 82 826
2014 Administration and Foreign Services 17 83 5920
2014 Technical 17 83 413
2014 Administrative Support 19 81 1004
2014 Operational 17 83 161
2014 Other 8 92 137

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Executive 24 42
2017 Scientific and Professional 48 152
2017 Administration and Foreign Services 44 864
2017 Technical 42 46
2017 Administrative Support 63 153
2017 Operational 53 21
2017 Other 78 11
2014 Executive 31 42
2014 Scientific and Professional 43 144
2014 Administration and Foreign Services 44 1031
2014 Technical 45 69
2014 Administrative Support 63 190
2014 Operational 39 28

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Executive 67 42
2017 Scientific and Professional 56 152
2017 Administration and Foreign Services 68 864
2017 Technical 72 46
2017 Administrative Support 49 153
2017 Operational 66 21
2014 Executive 62 42
2014 Scientific and Professional 63 144
2014 Administration and Foreign Services 66 1031
2014 Technical 58 69
2014 Administrative Support 56 190
2014 Operational 75 28

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Executive 17 42
2017 Scientific and Professional 10 152
2017 Administration and Foreign Services 9 864
2017 Other 0 11
2014 Executive 19 42
2014 Scientific and Professional 12 144
2014 Administration and Foreign Services 9 1031
2014 Operational 17 28

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 42
2017 Scientific and Professional 0 152
2017 Administrative Support 0 153
2017 Operational 0 21
2017 Other 0 11
2014 Executive 0 42
2014 Scientific and Professional 0 144
2014 Technical 0 69
2014 Administrative Support 0 190
2014 Operational 0 28

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 5 152
2017 Administration and Foreign Services 9 864
2017 Technical 23 46
2017 Administrative Support 4 153
2017 Other 0 11
2014 Executive 14 42
2014 Scientific and Professional 7 144
2014 Administration and Foreign Services 8 1031
2014 Technical 19 69
2014 Administrative Support 5 190
2014 Operational 22 28

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 5 864
2017 Technical 13 46
2017 Other 0 11
2014 Scientific and Professional 4 144
2014 Administration and Foreign Services 4 1031
2014 Technical 9 69
2014 Administrative Support 3 190

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 3 864
2017 Technical 14 46
2017 Other 0 11
2014 Administration and Foreign Services 4 1031
2014 Administrative Support 4 190

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Executive 45 42
2017 Scientific and Professional 41 152
2017 Administration and Foreign Services 41 864
2017 Technical 46 46
2017 Administrative Support 31 153
2017 Operational 53 21
2014 Executive 71 42
2014 Scientific and Professional 46 144
2014 Administration and Foreign Services 39 1031
2014 Technical 40 69
2014 Administrative Support 37 189
2014 Operational 53 28

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Executive 45 42
2017 Scientific and Professional 36 152
2017 Administration and Foreign Services 44 864
2017 Technical 51 46
2017 Administrative Support 40 153
2017 Operational 47 21
2014 Executive 40 42
2014 Scientific and Professional 42 144
2014 Administration and Foreign Services 44 1031
2014 Technical 46 69
2014 Administrative Support 42 189
2014 Operational 56 28

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Executive 48 42
2017 Scientific and Professional 39 152
2017 Administration and Foreign Services 46 864
2017 Technical 44 46
2017 Administrative Support 36 153
2017 Operational 52 21
2014 Executive 36 42
2014 Scientific and Professional 38 144
2014 Administration and Foreign Services 41 1031
2014 Technical 45 69
2014 Administrative Support 39 189
2014 Operational 48 28

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Executive 45 42
2017 Scientific and Professional 45 152
2017 Administration and Foreign Services 40 864
2017 Technical 46 46
2017 Administrative Support 40 153
2017 Operational 43 21
2014 Executive 45 42
2014 Scientific and Professional 40 144
2014 Administration and Foreign Services 41 1031
2014 Technical 43 69
2014 Administrative Support 38 189
2014 Operational 45 28

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Executive 50 42
2017 Scientific and Professional 36 152
2017 Administration and Foreign Services 32 864
2017 Technical 47 46
2017 Administrative Support 20 153
2017 Operational 38 21
2014 Executive 24 42
2014 Scientific and Professional 32 144
2014 Administration and Foreign Services 27 1031
2014 Technical 30 69
2014 Administrative Support 21 189
2014 Operational 36 28

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Executive 59 42
2017 Scientific and Professional 60 152
2017 Administration and Foreign Services 58 864
2017 Technical 61 46
2017 Administrative Support 52 153
2017 Operational 71 21
2014 Executive 50 42
2014 Scientific and Professional 58 144
2014 Administration and Foreign Services 57 1031
2014 Technical 52 69
2014 Administrative Support 56 189
2014 Operational 62 28

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Executive 21 42
2017 Scientific and Professional 35 152
2017 Administration and Foreign Services 35 864
2017 Technical 29 46
2017 Administrative Support 30 153
2017 Operational 43 21
2014 Executive 43 42
2014 Scientific and Professional 35 144
2014 Administration and Foreign Services 34 1031
2014 Technical 42 69
2014 Administrative Support 31 189
2014 Operational 36 28

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Executive 0 42
2017 Scientific and Professional 0 152
2017 Administration and Foreign Services 2 864
2017 Other 0 11
2014 Executive 0 42
2014 Scientific and Professional 0 144
2014 Administration and Foreign Services 1 1031
2014 Administrative Support 0 189

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 3 152
2017 Administration and Foreign Services 7 864
2017 Administrative Support 4 153
2017 Operational 0 21
2014 Executive 0 42
2014 Scientific and Professional 6 144
2014 Administration and Foreign Services 6 1031
2014 Administrative Support 5 189
2014 Operational 0 28

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Executive 17 42
2017 Scientific and Professional 11 152
2017 Administration and Foreign Services 11 864
2017 Technical 10 46
2017 Administrative Support 7 153
2017 Operational 33 21
2017 Other 0 11
2014 Executive 12 42
2014 Scientific and Professional 16 144
2014 Administration and Foreign Services 12 1031
2014 Technical 15 69
2014 Administrative Support 10 189

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Executive 48 42
2017 Scientific and Professional 37 152
2017 Administration and Foreign Services 46 864
2017 Technical 50 46
2017 Administrative Support 41 153
2017 Operational 52 21
2014 Executive 36 42
2014 Scientific and Professional 38 144
2014 Administration and Foreign Services 44 1031
2014 Technical 46 69
2014 Administrative Support 41 189
2014 Operational 70 28

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Executive 36 42
2017 Scientific and Professional 25 152
2017 Administration and Foreign Services 25 864
2017 Technical 24 46
2017 Administrative Support 17 153
2017 Operational 52 21
2014 Executive 40 42
2014 Scientific and Professional 32 144
2014 Administration and Foreign Services 27 1031
2014 Technical 32 69
2014 Administrative Support 25 189
2014 Operational 37 28

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 14 152
2017 Administration and Foreign Services 13 864
2017 Technical 14 46
2017 Administrative Support 14 153
2017 Operational 24 21
2014 Scientific and Professional 14 144
2014 Administration and Foreign Services 14 1031
2014 Technical 16 69
2014 Administrative Support 15 189
2014 Operational 20 28

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Executive 62 42
2017 Scientific and Professional 58 152
2017 Administration and Foreign Services 55 864
2017 Technical 53 46
2017 Administrative Support 54 154
2017 Operational 48 21
2017 Other 61 11
2014 Executive 57 42
2014 Scientific and Professional 48 144
2014 Administration and Foreign Services 54 1030
2014 Technical 48 69
2014 Administrative Support 52 190
2014 Operational 51 28

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Executive 31 42
2017 Scientific and Professional 27 152
2017 Administration and Foreign Services 28 864
2017 Technical 33 46
2017 Administrative Support 21 154
2014 Executive 38 42
2014 Scientific and Professional 31 144
2014 Administration and Foreign Services 29 1030
2014 Technical 23 69
2014 Administrative Support 27 190
2014 Operational 22 28

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Executive 31 42
2017 Scientific and Professional 15 152
2017 Administration and Foreign Services 13 864
2017 Technical 16 46
2017 Administrative Support 8 154
2014 Executive 29 42
2014 Scientific and Professional 17 144
2014 Administration and Foreign Services 14 1030
2014 Technical 14 69
2014 Administrative Support 9 190
2014 Operational 0 28

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 18 152
2017 Administration and Foreign Services 19 864
2017 Technical 26 46
2017 Administrative Support 21 154
2017 Operational 43 21
2017 Other 0 11
2014 Executive 0 42
2014 Scientific and Professional 15 144
2014 Administration and Foreign Services 18 1030
2014 Technical 32 69
2014 Administrative Support 26 190
2014 Operational 24 28

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 8 152
2017 Administration and Foreign Services 10 864
2017 Technical 10 46
2017 Administrative Support 8 154
2014 Executive 12 42
2014 Scientific and Professional 10 144
2014 Administration and Foreign Services 11 1030
2014 Technical 13 69
2014 Administrative Support 12 190

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 4 152
2017 Administration and Foreign Services 6 864
2017 Technical 11 46
2017 Administrative Support 12 154
2017 Operational 33 21
2017 Other 0 11
2014 Administration and Foreign Services 6 1030
2014 Technical 10 69
2014 Administrative Support 8 190

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Executive 14 42
2017 Scientific and Professional 13 152
2017 Administration and Foreign Services 11 864
2017 Technical 22 46
2017 Administrative Support 8 154
2014 Executive 33 42
2014 Scientific and Professional 22 144
2014 Administration and Foreign Services 16 1030
2014 Technical 23 69
2014 Administrative Support 20 190
2014 Operational 17 28

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Executive 14 42
2017 Scientific and Professional 8 152
2017 Administration and Foreign Services 13 864
2017 Technical 23 46
2017 Administrative Support 6 154
2014 Executive 17 42
2014 Scientific and Professional 10 144
2014 Administration and Foreign Services 12 1030
2014 Technical 16 69
2014 Administrative Support 9 190

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Executive 14 42
2017 Scientific and Professional 22 152
2017 Administration and Foreign Services 24 864
2017 Administrative Support 25 154
2017 Operational 33 21
2014 Scientific and Professional 29 144
2014 Administration and Foreign Services 23 1030
2014 Technical 20 69
2014 Administrative Support 21 190
2014 Operational 23 28

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Executive 15 41
2017 Scientific and Professional 12 145
2017 Administration and Foreign Services 12 811
2017 Administrative Support 23 136
2017 Operational 0 14
2014 Executive 20 41
2014 Scientific and Professional 13 141
2014 Administration and Foreign Services 13 967
2014 Technical 8 62
2014 Administrative Support 19 173

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Executive 12 41
2017 Scientific and Professional 27 145
2017 Administration and Foreign Services 17 811
2017 Technical 12 41
2017 Administrative Support 18 136
2017 Other 67 11
2014 Scientific and Professional 19 141
2014 Administration and Foreign Services 16 967
2014 Technical 14 62
2014 Administrative Support 18 173

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 12 145
2017 Administration and Foreign Services 11 811
2017 Technical 15 41
2017 Administrative Support 20 136
2017 Other 0 11
2014 Scientific and Professional 11 141
2014 Administration and Foreign Services 11 967
2014 Administrative Support 16 173

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 8 145
2017 Administration and Foreign Services 7 811
2017 Administrative Support 8 136
2014 Scientific and Professional 4 141
2014 Administration and Foreign Services 9 967
2014 Administrative Support 7 173

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 11 145
2017 Administration and Foreign Services 10 811
2017 Administrative Support 10 136
2014 Executive 12 41
2014 Scientific and Professional 10 141
2014 Administration and Foreign Services 11 967
2014 Technical 15 62
2014 Administrative Support 11 173

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Executive 19 41
2017 Scientific and Professional 14 145
2017 Administration and Foreign Services 13 811
2017 Administrative Support 12 136
2017 Operational 0 14
2017 Other 0 11
2014 Executive 15 41
2014 Scientific and Professional 11 141
2014 Administration and Foreign Services 13 967
2014 Technical 19 62
2014 Administrative Support 12 173

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Executive 15 41
2017 Scientific and Professional 16 145
2017 Administration and Foreign Services 21 811
2017 Technical 23 41
2017 Administrative Support 12 136
2017 Other 0 11
2014 Executive 20 41
2014 Scientific and Professional 12 141
2014 Administration and Foreign Services 16 967
2014 Technical 13 62
2014 Administrative Support 10 173

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 41
2017 Scientific and Professional 5 145
2017 Administration and Foreign Services 8 811
2017 Administrative Support 17 136
2014 Executive 0 41
2014 Scientific and Professional 12 141
2014 Administration and Foreign Services 6 967
2014 Technical 8 62
2014 Administrative Support 10 173
2014 Operational 22 27

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 41
2017 Scientific and Professional 7 145
2017 Administration and Foreign Services 13 811
2017 Administrative Support 20 136
2017 Other 0 11
2014 Executive 0 41
2014 Scientific and Professional 12 141
2014 Administration and Foreign Services 13 967
2014 Technical 16 62
2014 Administrative Support 16 173

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Executive 27 41
2017 Scientific and Professional 26 145
2017 Administration and Foreign Services 24 811
2017 Technical 28 41
2017 Administrative Support 18 136
2017 Operational 43 14
2014 Executive 15 41
2014 Scientific and Professional 29 141
2014 Administration and Foreign Services 25 967
2014 Technical 21 62
2014 Administrative Support 20 173

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 9 145
2017 Administration and Foreign Services 10 811
2017 Technical 16 41
2017 Administrative Support 6 136
2017 Other 0 11
2014 Scientific and Professional 10 141
2014 Administration and Foreign Services 9 967
2014 Technical 8 62
2014 Administrative Support 10 173

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Executive 42 41
2017 Scientific and Professional 45 145
2017 Administration and Foreign Services 45 811
2017 Technical 53 41
2017 Administrative Support 37 136
2017 Operational 50 14
2014 Executive 46 41
2014 Scientific and Professional 50 141
2014 Administration and Foreign Services 44 967
2014 Technical 42 62
2014 Administrative Support 34 173
2014 Operational 42 27

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 41
2017 Administration and Foreign Services 2 811
2017 Technical 0 41
2017 Other 0 11
2014 Executive 0 41
2014 Administration and Foreign Services 1 967

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Executive 44 41
2017 Scientific and Professional 50 145
2017 Administration and Foreign Services 51 811
2017 Technical 53 41
2017 Administrative Support 38 136
2017 Operational 58 14
2017 Other 42 11
2014 Executive 46 41
2014 Scientific and Professional 48 141
2014 Administration and Foreign Services 52 967
2014 Technical 61 62
2014 Administrative Support 46 173
2014 Operational 50 27

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 41
2017 Administration and Foreign Services 1 811
2017 Technical 0 41
2017 Operational 0 14
2017 Other 0 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Executive 12 41
2017 Scientific and Professional 12 145
2017 Administration and Foreign Services 12 811
2017 Administrative Support 13 136
2014 Executive 15 41
2014 Scientific and Professional 16 141
2014 Administration and Foreign Services 13 967
2014 Administrative Support 13 173

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 93 7 42
2017 Scientific and Professional 96 4 152
2017 Administration and Foreign Services 90 10 866
2017 Technical 93 7 46
2017 Administrative Support 90 10 154
2017 Operational 100 0 21
2017 Other 100 0 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 32 12 5 5 13 4 74 11 260
2017 Scientific and Professional 14 19 17 7 7 29 7 51 21 866
2017 Administration and Foreign Services 14 19 19 6 6 29 8 51 18 5572
2017 Technical 13 22 21 5 8 23 7 51 19 340
2017 Administrative Support 21 19 17 4 4 25 10 62 12 910
2017 Operational 24 23 15 10 9 16 4 59 23 98
2017 Other 16 22 13 4 1 31 13 69 8 90
2014 Executive 37 24 14 3 2 17 4 76 6 287
2014 Scientific and Professional 12 15 21 6 7 32 7 45 21 826
2014 Administration and Foreign Services 13 17 20 6 6 29 8 49 18 5934
2014 Technical 14 18 24 5 7 25 7 48 17 414
2014 Administrative Support 16 22 19 4 6 24 8 57 14 1006
2014 Operational 19 19 24 6 7 18 7 50 18 162
2014 Other 18 20 7 6 3 34 13 71 16 136

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 46 35 10 3 4 3 0 83 7 259
2017 Scientific and Professional 28 35 14 7 5 9 1 70 14 868
2017 Administration and Foreign Services 26 33 18 5 4 13 1 68 11 5562
2017 Technical 27 36 18 5 5 8 1 69 10 340
2017 Administrative Support 36 30 15 3 3 10 2 76 7 908
2017 Operational 29 29 18 6 8 9 1 65 15 97
2017 Other 25 43 9 4 0 18 2 84 5 90
2014 Executive 50 30 11 3 1 5 0 85 4 287
2014 Scientific and Professional 21 29 21 6 5 16 1 61 13 827
2014 Administration and Foreign Services 23 32 20 6 4 15 1 65 11 5930
2014 Technical 22 30 22 7 5 13 2 61 13 414
2014 Administrative Support 26 34 17 4 4 13 1 70 9 1006
2014 Operational 30 25 24 6 4 11 0 63 11 162
2014 Other 32 27 9 4 2 24 1 79 8 137
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 15 10 3 0 0 0 71 88 0 259
2017 Scientific and Professional 29 51 10 7 2 1 1 81 9 866
2017 Administration and Foreign Services 32 50 9 5 1 1 2 85 6 5574
2017 Technical 23 59 12 4 1 1 0 83 5 340
2017 Administrative Support 23 48 14 7 3 2 2 75 10 913
2017 Operational 20 57 16 1 4 2 0 79 5 97
2017 Other 8 18 7 13 4 9 42 52 34 90
2014 Executive 20 16 4 1 0 0 59 88 2 287
2014 Scientific and Professional 25 54 10 6 2 1 2 82 8 826
2014 Administration and Foreign Services 30 53 10 3 1 1 2 85 4 5926
2014 Technical 22 60 12 4 1 1 1 84 5 414
2014 Administrative Support 19 50 15 7 2 4 2 74 10 1006
2014 Operational 25 49 18 1 3 2 1 77 4 161
2014 Other 13 21 13 6 8 9 30 57 22 137

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 21 25 10 2 1 8 33 79 5 258
2017 Scientific and Professional 11 22 24 7 4 27 6 48 16 867
2017 Administration and Foreign Services 11 25 22 7 5 23 8 52 17 5562
2017 Technical 6 27 31 9 6 18 3 41 20 339
2017 Administrative Support 17 28 21 4 3 21 7 62 10 909
2017 Operational 8 38 23 11 11 9 1 50 24 98
2017 Other 6 12 5 7 0 26 45 59 23 89
2014 Executive 23 22 9 1 1 7 37 79 5 286
2014 Scientific and Professional 7 19 27 9 4 27 8 39 20 825
2014 Administration and Foreign Services 10 23 24 8 4 22 9 48 18 5932
2014 Technical 6 24 31 13 7 14 6 37 25 414
2014 Administrative Support 11 28 23 5 5 21 7 54 14 1002
2014 Operational 13 33 29 9 5 10 1 52 15 162
2014 Other 11 11 14 3 5 23 32 49 19 137

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 21 6 2 0 1 1 68 88 5 260
2017 Scientific and Professional 41 35 11 2 1 9 1 84 4 868
2017 Administration and Foreign Services 44 35 9 2 1 6 2 86 4 5571
2017 Technical 34 42 10 4 3 7 0 81 7 340
2017 Administrative Support 46 31 10 2 1 8 3 86 3 911
2017 Operational 36 30 15 8 3 7 0 71 12 97
2017 Other 25 16 2 0 0 18 39 96 1 89
2014 Executive 21 13 5 1 0 1 59 84 4 287
2014 Scientific and Professional 34 36 13 4 3 9 2 78 7 826
2014 Administration and Foreign Services 40 38 10 3 1 6 2 85 4 5930
2014 Technical 33 38 15 4 3 5 1 76 8 414
2014 Administrative Support 35 38 11 3 2 9 2 82 5 1006
2014 Operational 30 41 16 6 2 3 1 75 9 162
2014 Other 26 15 8 1 1 17 32 80 4 137

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 25 10 2 0 1 1 60 90 4 260
2017 Scientific and Professional 34 33 14 3 2 12 1 78 6 863
2017 Administration and Foreign Services 35 36 12 4 2 9 2 80 7 5560
2017 Technical 23 43 18 4 2 9 0 73 7 339
2017 Administrative Support 41 31 12 2 1 10 3 82 3 913
2017 Operational 23 33 18 8 5 12 0 65 15 97
2017 Other 20 15 3 3 0 18 39 84 9 89
2014 Executive 22 13 4 1 0 1 58 87 3 287
2014 Scientific and Professional 26 34 18 4 2 14 2 72 7 827
2014 Administration and Foreign Services 31 37 13 4 2 10 3 77 7 5925
2014 Technical 19 38 21 6 5 10 1 64 12 414
2014 Administrative Support 30 36 14 3 3 11 2 77 7 1002
2014 Operational 24 34 21 9 4 7 1 63 15 162
2014 Other 22 12 12 1 3 19 31 68 8 136
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 7 93 259
2017 Scientific and Professional 8 92 864
2017 Administration and Foreign Services 7 93 5561
2017 Technical 10 90 338
2017 Administrative Support 7 93 905
2017 Operational 12 88 97
2014 Executive 3 97 286
2014 Scientific and Professional 7 93 824
2014 Administration and Foreign Services 6 94 5922
2014 Technical 11 89 412
2014 Administrative Support 7 93 1004
2014 Operational 9 91 162
2014 Other 0 100 137

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 45 66
2017 Administration and Foreign Services 33 379
2017 Technical 20 35
2017 Administrative Support 32 66
2017 Operational 62 11
2014 Scientific and Professional 25 59
2014 Administration and Foreign Services 33 374
2014 Technical 39 46
2014 Administrative Support 47 74
2014 Operational 55 15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Executive 80 19
2017 Scientific and Professional 74 66
2017 Administration and Foreign Services 83 379
2017 Technical 91 35
2017 Administrative Support 78 66
2017 Operational 61 11
2014 Scientific and Professional 88 59
2014 Administration and Foreign Services 84 374
2014 Technical 85 46
2014 Administrative Support 81 74
2014 Operational 79 15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 4 379
2017 Administrative Support 0 66
2014 Administration and Foreign Services 3 374
2014 Technical 0 46
2014 Operational 0 15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 19
2017 Scientific and Professional 0 66
2017 Technical 0 35
2017 Administrative Support 0 66
2014 Scientific and Professional 0 59
2014 Administration and Foreign Services 0 374
2014 Technical 0 46
2014 Administrative Support 0 74
2014 Operational 0 15

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 7 66
2017 Administration and Foreign Services 9 379
2017 Technical 16 35
2017 Operational 0 11
2014 Administration and Foreign Services 9 374
2014 Technical 17 46
2014 Administrative Support 11 74

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 19
2017 Administration and Foreign Services 5 379
2014 Administration and Foreign Services 3 374
2014 Operational 0 15

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 8 379
2017 Administrative Support 10 66
2014 Scientific and Professional 0 59
2014 Administration and Foreign Services 9 374
2014 Technical 15 46
2014 Administrative Support 7 74

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Executive 0 19
2017 Scientific and Professional 18 67
2017 Administration and Foreign Services 16 376
2017 Technical 18 35
2017 Administrative Support 14 65
2014 Scientific and Professional 25 59
2014 Administration and Foreign Services 14 375
2014 Technical 22 46
2014 Administrative Support 13 74

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 25 67
2017 Administration and Foreign Services 19 376
2017 Administrative Support 8 65
2014 Scientific and Professional 31 59
2014 Administration and Foreign Services 16 375
2014 Technical 22 46
2014 Administrative Support 9 74

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 10 67
2017 Administration and Foreign Services 10 376
2014 Scientific and Professional 17 59
2014 Administration and Foreign Services 8 375
2014 Technical 11 46

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Executive 0 19
2017 Administration and Foreign Services 5 376
2017 Technical 0 35
2017 Operational 0 11
2014 Scientific and Professional 8 59
2014 Administration and Foreign Services 5 375
2014 Operational 0 15

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Executive 27 19
2017 Scientific and Professional 27 67
2017 Administration and Foreign Services 28 376
2017 Technical 33 35
2017 Administrative Support 26 65
2014 Scientific and Professional 26 59
2014 Administration and Foreign Services 28 375
2014 Technical 28 46
2014 Administrative Support 22 74

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Executive 37 19
2017 Scientific and Professional 42 67
2017 Administration and Foreign Services 21 376
2017 Technical 23 35
2017 Administrative Support 23 65
2014 Scientific and Professional 24 59
2014 Administration and Foreign Services 19 375
2014 Technical 26 46
2014 Administrative Support 9 74

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Executive 0 19
2017 Scientific and Professional 0 67
2017 Administration and Foreign Services 4 376
2017 Technical 0 35
2017 Operational 0 11
2014 Administration and Foreign Services 3 375
2014 Technical 0 46
2014 Operational 0 15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 67
2017 Administration and Foreign Services 1 376
2017 Administrative Support 0 65
2017 Operational 0 11

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 8 376
2017 Operational 0 11
2014 Administration and Foreign Services 5 375
2014 Operational 0 15

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 11 67
2017 Administration and Foreign Services 16 376
2017 Administrative Support 20 65
2014 Scientific and Professional 15 59
2014 Administration and Foreign Services 16 375
2014 Technical 13 46

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 19
2017 Scientific and Professional 0 67
2017 Operational 0 11

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Executive 0 19
2017 Scientific and Professional 14 67
2017 Administration and Foreign Services 16 376
2017 Technical 19 35
2017 Administrative Support 17 65
2014 Scientific and Professional 8 59
2014 Administration and Foreign Services 18 375
2014 Technical 13 46
2014 Administrative Support 24 74

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Executive 0 19
2017 Technical 0 35
2017 Administrative Support 0 65
2017 Operational 0 11
2014 Scientific and Professional 0 59
2014 Administration and Foreign Services 0 375
2014 Technical 0 46

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Executive 26 19
2017 Scientific and Professional 20 67
2017 Administration and Foreign Services 26 376
2017 Technical 28 35
2017 Administrative Support 22 65
2017 Operational 57 11
2014 Scientific and Professional 27 59
2014 Administration and Foreign Services 38 375
2014 Technical 35 46
2014 Administrative Support 47 74
2014 Operational 55 15

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Executive 57 19
2017 Scientific and Professional 31 66
2017 Administration and Foreign Services 30 378
2017 Technical 38 35
2017 Administrative Support 20 65
2017 Operational 40 12
2014 Scientific and Professional 24 59
2014 Administration and Foreign Services 32 374
2014 Technical 46 46
2014 Administrative Support 24 74

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 16 66
2017 Administration and Foreign Services 16 378
2017 Technical 16 35
2017 Administrative Support 12 65
2014 Scientific and Professional 22 59
2014 Administration and Foreign Services 15 374
2014 Technical 15 46
2014 Administrative Support 16 74

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Executive 26 19
2017 Scientific and Professional 10 66
2017 Administration and Foreign Services 6 378
2017 Technical 13 35
2014 Scientific and Professional 9 59
2014 Administration and Foreign Services 10 374
2014 Technical 13 46
2014 Administrative Support 12 74

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 19
2017 Scientific and Professional 10 66
2017 Administration and Foreign Services 17 378
2017 Technical 17 35
2017 Administrative Support 19 65
2014 Scientific and Professional 15 59
2014 Administration and Foreign Services 19 374
2014 Technical 33 46
2014 Administrative Support 22 74

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 7 66
2017 Administration and Foreign Services 5 378
2017 Operational 0 12
2014 Administration and Foreign Services 7 374
2014 Operational 0 15

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 7 66
2017 Administration and Foreign Services 4 378
2017 Administrative Support 12 65
2014 Administration and Foreign Services 7 374
2014 Administrative Support 11 74

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 7 66
2017 Administration and Foreign Services 8 378
2017 Technical 15 35
2017 Operational 0 12
2014 Scientific and Professional 10 59
2014 Administration and Foreign Services 8 374
2014 Technical 11 46
2014 Administrative Support 15 74
2014 Operational 0 15

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 7 66
2017 Administration and Foreign Services 8 378
2014 Scientific and Professional 22 59
2014 Administration and Foreign Services 11 374
2014 Technical 13 46
2014 Administrative Support 15 74

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 49 66
2017 Administration and Foreign Services 51 378
2017 Technical 36 35
2017 Administrative Support 50 65
2017 Operational 60 12
2014 Scientific and Professional 49 59
2014 Administration and Foreign Services 47 374
2014 Technical 37 46
2014 Administrative Support 39 74
2014 Operational 50 15

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 6 365
2017 Administrative Support 12 58
2014 Administration and Foreign Services 5 347
2014 Operational 0 14

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 22 62
2017 Administration and Foreign Services 10 365
2017 Administrative Support 21 58
2014 Scientific and Professional 22 56
2014 Administration and Foreign Services 12 347
2014 Administrative Support 20 65
2014 Operational 0 14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 5 365
2017 Administrative Support 9 58
2014 Scientific and Professional 0 56
2014 Administration and Foreign Services 3 347

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 18
2017 Administration and Foreign Services 3 365
2014 Scientific and Professional 0 56
2014 Administration and Foreign Services 3 347
2014 Operational 0 14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 18
2017 Administration and Foreign Services 3 365
2017 Technical 0 33
2017 Administrative Support 0 58
2014 Administration and Foreign Services 1 347
2014 Operational 0 14

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 18
2017 Administration and Foreign Services 7 365
2017 Technical 0 33
2017 Administrative Support 10 58
2014 Scientific and Professional 13 56
2014 Administration and Foreign Services 8 347
2014 Operational 0 14

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Executive 28 18
2017 Scientific and Professional 10 62
2017 Administration and Foreign Services 14 365
2014 Scientific and Professional 14 56
2014 Administration and Foreign Services 9 347
2014 Technical 12 42
2014 Administrative Support 14 65

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 9 62
2017 Administration and Foreign Services 10 365
2017 Administrative Support 19 58
2014 Scientific and Professional 14 56
2014 Administration and Foreign Services 7 347

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 18
2017 Administration and Foreign Services 10 365
2017 Administrative Support 10 58
2014 Scientific and Professional 18 56
2014 Administration and Foreign Services 10 347
2014 Operational 0 14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Executive 28 18
2017 Scientific and Professional 25 62
2017 Administration and Foreign Services 24 365
2017 Technical 29 33
2017 Administrative Support 17 58
2014 Scientific and Professional 31 56
2014 Administration and Foreign Services 19 347
2014 Technical 19 42
2014 Administrative Support 12 65

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 18
2017 Scientific and Professional 11 62
2017 Administration and Foreign Services 8 365
2017 Technical 15 33
2017 Administrative Support 0 58
2014 Scientific and Professional 9 56
2014 Administration and Foreign Services 10 347

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Executive 39 18
2017 Scientific and Professional 41 62
2017 Administration and Foreign Services 45 365
2017 Technical 49 33
2017 Administrative Support 30 58
2014 Scientific and Professional 44 56
2014 Administration and Foreign Services 45 347
2014 Technical 33 42
2014 Administrative Support 29 65
2014 Operational 49 14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 18
2017 Scientific and Professional 0 62
2017 Administration and Foreign Services 2 365
2017 Technical 0 33
2017 Administrative Support 0 58
2014 Administration and Foreign Services 3 347
2014 Technical 0 42
2014 Operational 0 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Executive 49 18
2017 Scientific and Professional 59 62
2017 Administration and Foreign Services 61 365
2017 Technical 60 33
2017 Administrative Support 52 58
2014 Scientific and Professional 55 56
2014 Administration and Foreign Services 64 347
2014 Technical 62 42
2014 Administrative Support 65 65
2014 Operational 69 14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 18
2017 Administration and Foreign Services 1 365
2017 Technical 0 33

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 14 62
2017 Administration and Foreign Services 13 365
2017 Administrative Support 14 58
2014 Scientific and Professional 16 56
2014 Administration and Foreign Services 16 347
2014 Technical 17 42
2014 Administrative Support 14 65

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 80 20 19
2017 Scientific and Professional 94 6 67
2017 Administration and Foreign Services 91 9 379
2017 Technical 94 6 34
2017 Administrative Support 88 12 65
2017 Operational 100 0 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 29 10 2 1 22 5 82 4 259
2017 Scientific and Professional 15 19 17 3 2 38 6 59 9 868
2017 Administration and Foreign Services 15 18 19 2 3 35 8 58 8 5567
2017 Technical 13 22 22 5 5 26 8 53 15 339
2017 Administrative Support 24 21 17 2 2 27 8 68 6 912
2017 Operational 20 27 18 3 7 23 2 63 13 98
2017 Other 21 19 6 0 0 38 15 86 1 90
2014 Executive 38 18 13 1 0 25 4 79 2 287
2014 Scientific and Professional 12 15 22 2 3 38 8 50 10 826
2014 Administration and Foreign Services 14 17 20 2 2 37 8 56 8 5932
2014 Technical 14 17 25 4 4 28 8 48 13 413
2014 Administrative Support 18 24 19 2 3 27 7 63 8 1003
2014 Operational 20 21 30 3 3 17 6 53 9 162
2014 Other 19 18 10 3 2 33 16 72 8 137

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 52 34 7 2 1 4 1 90 3 260
2017 Scientific and Professional 32 34 13 5 2 14 1 77 8 865
2017 Administration and Foreign Services 29 33 16 3 3 15 2 74 6 5569
2017 Technical 28 32 20 3 4 10 2 69 8 338
2017 Administrative Support 36 30 15 2 2 12 3 78 4 909
2017 Operational 27 30 15 3 8 16 1 69 13 97
2017 Other 31 43 5 1 0 18 2 92 1 90
2014 Executive 52 28 10 1 0 8 0 88 2 287
2014 Scientific and Professional 24 30 19 3 2 20 2 68 7 826
2014 Administration and Foreign Services 25 32 18 3 2 18 2 71 6 5933
2014 Technical 24 29 22 4 5 14 2 62 11 413
2014 Administrative Support 27 34 17 3 3 15 2 73 7 1005
2014 Operational 29 32 22 3 2 12 0 69 6 162
2014 Other 34 26 9 0 2 25 5 85 2 137
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 23 23 13 11 0 3 52 25 258
2017 Scientific and Professional 19 26 21 15 17 0 2 46 33 864
2017 Administration and Foreign Services 18 23 21 15 21 0 2 41 37 5566
2017 Technical 22 25 20 14 17 1 2 48 31 340
2017 Administrative Support 23 22 20 15 16 0 4 48 32 909
2017 Operational 17 16 15 22 27 1 2 34 51 98
2017 Other 8 26 17 19 28 0 2 35 48 90

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 10 25 27 21 17 0 0 36 37 260
2017 Scientific and Professional 13 22 29 20 15 0 1 35 35 867
2017 Administration and Foreign Services 14 24 28 18 15 0 1 38 34 5565
2017 Technical 14 23 32 17 13 0 1 37 30 340
2017 Administrative Support 33 28 25 9 4 1 2 62 13 912
2017 Operational 24 35 26 10 3 1 1 60 13 98
2017 Other 23 39 29 6 3 0 0 62 9 90

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 10 26 30 19 15 0 0 36 34 258
2017 Scientific and Professional 14 29 28 16 12 0 1 44 28 864
2017 Administration and Foreign Services 17 27 25 16 13 0 2 44 30 5566
2017 Technical 17 29 28 15 10 0 1 47 25 338
2017 Administrative Support 40 29 18 6 2 1 4 72 8 908
2017 Operational 31 33 24 3 5 1 3 67 8 98
2017 Other 44 24 17 12 0 2 2 71 12 90

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 28 26 20 14 0 1 40 34 260
2017 Scientific and Professional 16 25 24 17 15 0 2 42 33 868
2017 Administration and Foreign Services 15 21 23 20 18 1 2 37 39 5562
2017 Technical 15 22 23 21 16 1 2 38 38 338
2017 Administrative Support 35 25 19 10 5 2 3 63 16 910
2017 Operational 26 24 23 16 8 2 1 51 25 98
2017 Other 38 29 18 9 4 0 2 68 13 90

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 17 24 27 17 12 0 3 43 30 259
2017 Scientific and Professional 33 29 17 8 6 0 6 66 15 864
2017 Administration and Foreign Services 37 25 16 7 6 1 8 68 15 5552
2017 Technical 41 26 15 6 5 1 7 73 11 338
2017 Administrative Support 58 17 8 2 1 1 12 86 4 909
2017 Operational 36 35 15 4 3 2 5 76 8 98
2017 Other 60 18 9 2 2 0 9 86 4 90

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 14 31 30 15 10 0 0 45 24 259
2017 Scientific and Professional 24 33 24 11 8 0 0 56 19 863
2017 Administration and Foreign Services 28 31 23 11 7 0 1 59 18 5556
2017 Technical 31 35 21 9 3 0 1 66 13 337
2017 Administrative Support 46 25 16 6 5 1 2 72 11 912
2017 Operational 36 31 20 6 5 1 0 68 12 97
2017 Other 32 37 21 7 4 0 0 69 10 90

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 41 19 7 5 0 0 70 12 259
2017 Scientific and Professional 23 32 23 13 7 1 1 56 20 864
2017 Administration and Foreign Services 24 32 23 11 7 1 2 58 19 5546
2017 Technical 23 37 20 15 5 0 1 60 20 335
2017 Administrative Support 41 29 17 5 3 1 3 73 9 910
2017 Operational 25 37 20 10 5 2 0 64 15 97
2017 Other 44 31 14 6 2 0 2 77 8 90

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 16 30 28 18 9 0 0 45 27 259
2017 Scientific and Professional 17 33 23 16 10 0 1 51 26 866
2017 Administration and Foreign Services 17 29 25 16 11 1 2 47 28 5552
2017 Technical 18 28 27 14 11 1 0 47 26 337
2017 Administrative Support 36 31 18 8 4 1 3 70 12 912
2017 Operational 37 33 19 4 5 2 0 71 9 97
2017 Other 32 27 23 12 2 2 3 61 14 90

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 29 22 11 9 0 0 58 20 259
2017 Scientific and Professional 22 35 21 14 7 0 1 57 21 867
2017 Administration and Foreign Services 24 30 22 14 8 1 2 55 23 5553
2017 Technical 25 31 22 13 9 1 0 56 22 337
2017 Administrative Support 38 29 16 8 3 1 4 71 12 912
2017 Operational 38 29 17 8 6 2 0 69 14 97
2017 Other 37 32 16 10 3 0 2 70 14 90

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 26 25 29 13 7 0 0 51 20 258
2017 Scientific and Professional 22 28 25 15 9 0 1 51 24 864
2017 Administration and Foreign Services 22 28 22 15 11 1 2 51 26 5540
2017 Technical 24 28 20 16 10 1 1 53 27 337
2017 Administrative Support 36 31 17 7 4 1 3 70 12 911
2017 Operational 35 33 16 7 6 2 1 70 13 96
2017 Other 38 31 16 8 4 2 2 72 12 90

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 17 9 4 1 0 0 86 5 259
2017 Scientific and Professional 47 25 14 6 6 0 1 73 12 864
2017 Administration and Foreign Services 54 23 12 5 3 0 3 80 8 5561
2017 Technical 51 24 14 7 4 0 1 75 10 339
2017 Administrative Support 60 21 11 3 2 0 3 83 5 908
2017 Operational 44 38 12 4 1 1 0 83 5 96
2017 Other 66 18 8 3 2 0 3 87 5 90

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 77 11 4 2 5 0 1 89 7 260
2017 Scientific and Professional 71 11 6 4 4 1 3 85 8 864
2017 Administration and Foreign Services 70 12 5 4 3 1 5 87 7 5563
2017 Technical 71 12 8 2 4 2 1 86 6 339
2017 Administrative Support 68 13 5 4 2 1 6 88 7 907
2017 Operational 67 10 9 4 7 2 1 80 11 97
2017 Other 78 10 3 0 0 0 8 96 1 90

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 23 10 2 1 0 1 87 3 257
2017 Scientific and Professional 58 27 8 3 2 0 1 86 6 864
2017 Administration and Foreign Services 57 24 9 4 2 0 4 85 6 5560
2017 Technical 57 25 10 3 3 0 1 84 6 340
2017 Administrative Support 57 22 11 4 2 0 4 82 7 910
2017 Operational 45 29 10 5 8 1 1 76 13 97
2017 Other 69 18 3 2 0 2 6 95 2 90

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 16 9 5 7 0 1 79 12 259
2017 Scientific and Professional 55 20 11 6 6 0 1 77 11 868
2017 Administration and Foreign Services 61 18 8 5 5 0 3 81 10 5566
2017 Technical 61 17 10 5 5 1 1 80 10 339
2017 Administrative Support 69 12 7 4 3 0 4 85 8 909
2017 Operational 49 28 9 3 9 1 1 79 12 97
2017 Other 80 12 1 1 0 2 5 98 1 89

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 30 16 5 3 0 2 75 8 260
2017 Scientific and Professional 54 14 6 2 1 0 22 87 5 864
2017 Administration and Foreign Services 54 12 5 2 1 0 25 89 4 5563
2017 Technical 56 13 3 1 2 1 24 92 4 337
2017 Administrative Support 65 6 2 1 0 1 25 95 2 909
2017 Operational 53 18 2 3 3 1 19 89 8 96
2017 Other 74 2 1 0 0 0 23 99 0 90

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 66 20 9 3 1 0 2 87 4 254
2017 Scientific and Professional 59 21 10 4 2 0 4 84 6 866
2017 Administration and Foreign Services 63 17 7 3 1 0 8 87 5 5526
2017 Technical 58 24 8 3 2 1 4 86 6 340
2017 Administrative Support 73 11 4 1 1 0 9 93 2 906
2017 Operational 54 29 8 1 3 2 3 87 4 98
2017 Other 79 13 0 0 0 0 8 100 0 88

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 82 9 3 1 3 0 2 93 4 259
2017 Scientific and Professional 69 17 6 3 2 0 4 89 5 864
2017 Administration and Foreign Services 69 14 6 3 3 1 5 88 6 5567
2017 Technical 61 20 8 4 3 1 3 84 8 339
2017 Administrative Support 46 17 14 10 8 1 4 66 19 912
2017 Operational 42 27 10 7 8 1 5 74 16 98
2017 Other 52 13 16 8 5 0 5 69 14 90

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 24 7 1 2 0 2 90 3 259
2017 Scientific and Professional 55 28 11 4 1 0 2 84 5 864
2017 Administration and Foreign Services 48 28 13 5 2 0 3 79 7 5555
2017 Technical 52 26 14 3 2 1 2 81 5 340
2017 Administrative Support 54 26 9 3 4 0 4 83 7 911
2017 Operational 56 32 5 3 1 1 2 90 5 98
2017 Other 47 28 13 5 3 0 3 78 9 90

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 7 24 40 20 9 0 0 30 30 260
2017 Scientific and Professional 7 27 41 18 6 0 0 34 24 866
2017 Administration and Foreign Services 9 26 41 16 8 0 0 35 24 5573
2017 Technical 9 29 37 18 6 1 0 39 24 339
2017 Administrative Support 23 35 30 7 3 1 1 59 10 913
2017 Operational 14 30 41 8 7 0 0 44 15 97
2017 Other 16 43 26 14 0 0 0 59 14 90

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 13 19 41 19 7 0 0 26 33 257
2017 Scientific and Professional 9 18 43 22 8 0 0 30 27 866
2017 Administration and Foreign Services 10 23 39 20 8 0 0 28 33 5552
2017 Technical 8 22 35 23 11 1 1 35 30 340
2017 Administrative Support 4 12 33 29 20 0 1 50 16 908
2017 Operational 5 17 31 28 16 1 2 45 23 98
2017 Other 4 13 25 41 17 0 0 57 17 90

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 43 8 1 3 0 0 88 4 259
2017 Scientific and Professional 23 43 15 9 5 4 0 70 14 865
2017 Administration and Foreign Services 24 41 17 8 5 4 0 68 14 5563
2017 Technical 15 45 24 5 5 5 0 63 11 339
2017 Administrative Support 28 36 18 6 4 7 1 70 11 911
2017 Operational 16 27 24 8 9 14 1 51 20 97
2017 Other 19 50 8 15 0 8 0 75 17 90

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 46 14 8 5 1 0 73 13 259
2017 Scientific and Professional 16 42 17 14 10 1 0 59 24 867
2017 Administration and Foreign Services 15 39 19 14 10 2 0 55 25 5568
2017 Technical 14 41 22 11 9 3 0 57 20 340
2017 Administrative Support 26 40 20 9 4 2 0 67 13 913
2017 Operational 16 37 25 7 10 6 0 56 18 97
2017 Other 18 49 17 9 4 3 0 68 14 90
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 7 93 260
2017 Scientific and Professional 12 88 865
2017 Administration and Foreign Services 17 83 5567
2017 Technical 19 81 339
2017 Administrative Support 15 85 913
2017 Operational 10 90 97
2017 Other 9 91 89
2014 Executive 9 91 286
2014 Scientific and Professional 11 89 827
2014 Administration and Foreign Services 16 84 5914
2014 Technical 16 84 412
2014 Administrative Support 14 86 1002
2014 Operational 10 90 161
2014 Other 11 89 137

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 78 22 18
2017 Scientific and Professional 75 25 104
2017 Administration and Foreign Services 80 20 933
2017 Technical 69 31 63
2017 Administrative Support 81 19 136
2014 Executive 76 24 25
2014 Scientific and Professional 67 33 93
2014 Administration and Foreign Services 83 17 924
2014 Technical 74 26 65
2014 Administrative Support 77 23 138
2014 Operational 94 6 17
2014 Other 68 32 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 21 0 7 0 0 0 93 7 14
2017 Scientific and Professional 42 42 5 9 0 0 1 86 9 78
2017 Administration and Foreign Services 46 37 6 7 3 0 0 83 10 741
2017 Technical 47 41 0 7 5 0 0 88 12 44
2017 Administrative Support 36 48 10 3 4 0 0 83 6 109
2014 Executive 83 17 0 0 0 0 0 100 0 19
2014 Scientific and Professional 51 22 13 6 3 3 2 77 10 63
2014 Administration and Foreign Services 53 31 5 7 2 1 1 85 10 762
2014 Technical 61 25 10 4 0 0 0 86 4 48
2014 Administrative Support 51 31 9 6 1 0 2 84 7 106
2014 Operational 37 45 12 6 0 0 0 82 6 16
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 29 16 6 6 1 1 41 59 260
2017 Scientific and Professional 24 26 21 12 15 3 1 25 75 867
2017 Administration and Foreign Services 28 25 21 12 12 2 1 29 71 5575
2017 Technical 35 25 16 11 10 2 1 36 64 340
2017 Administrative Support 37 22 18 10 11 1 1 38 62 913
2017 Operational 15 23 22 15 25 0 0 15 85 98
2017 Other 15 10 32 19 21 2 0 15 85 90

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 10 150
2017 Scientific and Professional 22 628
2017 Administration and Foreign Services 19 3804
2017 Technical 20 213
2017 Administrative Support 24 544
2017 Operational 12 83
2017 Other 55 71

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 33 150
2017 Scientific and Professional 38 628
2017 Administration and Foreign Services 34 3804
2017 Technical 31 213
2017 Administrative Support 27 544
2017 Operational 24 83
2017 Other 71 71

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 12 150
2017 Scientific and Professional 20 628
2017 Administration and Foreign Services 18 3804
2017 Technical 17 213
2017 Administrative Support 27 544
2017 Operational 12 83
2017 Other 42 71

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Executive 36 150
2017 Scientific and Professional 44 628
2017 Administration and Foreign Services 54 3804
2017 Technical 52 213
2017 Administrative Support 38 544
2017 Operational 77 83
2017 Other 21 71

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Executive 3 150
2017 Scientific and Professional 6 628
2017 Administration and Foreign Services 7 3804
2017 Technical 4 213
2017 Administrative Support 8 544
2017 Operational 3 83
2017 Other 2 71

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Executive 51 150
2017 Scientific and Professional 49 628
2017 Administration and Foreign Services 39 3804
2017 Technical 38 213
2017 Administrative Support 41 544
2017 Operational 39 83
2017 Other 34 71

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Executive 9 55 16 12 5 3 146
2017 Scientific and Professional 5 38 20 12 5 20 613
2017 Administration and Foreign Services 7 48 19 10 4 12 3726
2017 Technical 6 39 21 11 3 20 206
2017 Administrative Support 10 54 15 8 3 10 534
2017 Operational 4 30 18 12 6 30 81
2017 Other 5 26 29 21 4 16 71

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 13 25 13 13 25 1 10 42 43 150
2017 Scientific and Professional 9 20 14 19 29 2 7 32 52 630
2017 Administration and Foreign Services 10 20 16 17 26 2 10 34 48 3833
2017 Technical 4 18 18 18 28 4 10 26 54 210
2017 Administrative Support 17 27 14 14 15 2 9 50 33 551
2017 Operational 13 16 10 21 31 2 7 31 57 82
2017 Other 9 22 15 23 22 2 7 35 49 72

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 11 15 14 37 3 14 21 61 150
2017 Scientific and Professional 3 6 12 20 49 4 6 10 77 630
2017 Administration and Foreign Services 5 10 11 16 46 2 10 16 71 3834
2017 Technical 3 8 20 17 44 4 6 12 67 213
2017 Administrative Support 9 14 14 17 34 3 9 26 59 551
2017 Operational 6 12 11 23 44 0 5 19 70 83
2017 Other 5 12 7 15 54 2 6 19 74 72
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