2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	47	41	4	6	2	0	88	8	904
2017	CR-02	52	45	4	0	0	0	96	0	27
2017	CR-03	44	50	6	0	0	0	94	0	89
2017	CR-04	49	37	4	8	2	0	86	10	418
2017	CR-05	44	44	4	6	1	0	88	8	366
2014	CR	42	45	6	6	2	0	87	8	995
2014	CR-02	60	34	0	6	0	0	94	6	35
2014	CR-03	45	41	7	7	0	1	86	7	165
2014	CR-04	42	44	6	5	2	0	86	8	564
2014	CR-05	36	51	4	7	2	0	87	9	230
2011	CR	43	43	5	7	2	0	86	9	1134
2011	CR-02	38	44	6	13	0	0	81	13	16
2011	CR-03	42	45	6	4	2	0	87	6	126
2011	CR-04	44	41	5	9	2	0	85	10	692
2011	CR-05	43	44	6	5	2	0	88	7	288
2008	CR	48	40	6	5	2	0	88	6	902
2008	CR-03	50	40	5	1	4	0	90	5	80
2008	CR-04	48	40	5	5	1	0	89	6	596
2008	CR-05	47	37	6	5	3	0	85	9	201

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	70	24	4	1	1	0	0	94	2	903
2017	CR-02	55	37	4	0	0	0	4	96	0	27
2017	CR-03	59	38	2	0	1	0	0	97	1	89
2017	CR-04	71	23	4	1	1	0	0	94	2	418
2017	CR-05	74	20	3	1	1	0	0	95	2	365
2014	CR	65	27	3	3	0	0	0	93	3	996
2014	CR-02	80	20	0	0	0	0	0	100	0	35
2014	CR-03	62	32	3	2	0	0	1	95	2	165
2014	CR-04	66	26	4	3	0	1	0	93	3	565
2014	CR-05	64	28	3	3	0	1	0	93	4	230
2011	CR	69	23	4	3	1	0	0	92	4	1133
2011	CR-02	69	31	0	0	0	0	0	100	0	16
2011	CR-03	64	26	6	2	2	0	0	90	3	126
2011	CR-04	70	22	4	3	1	0	1	93	3	692
2011	CR-05	69	22	4	3	1	0	0	92	5	287
2008	CR	68	25	3	2	1	1	1	94	3	902
2008	CR-03	65	25	4	3	1	3	0	92	4	80
2008	CR-04	67	26	3	2	1	0	1	94	3	597
2008	CR-05	69	23	4	3	1	1	1	93	4	200

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	63	26	5	4	1	0	1	90	5	901
2017	CR-02	70	26	4	0	0	0	0	96	0	27
2017	CR-03	63	34	1	1	0	0	1	98	1	89
2017	CR-04	62	25	6	4	2	0	1	88	6	418
2017	CR-05	63	25	6	4	1	0	1	89	5	363
2014	CR	57	27	8	5	3	0	1	85	7	994
2014	CR-02	77	20	0	0	0	0	3	100	0	35
2014	CR-03	66	24	5	2	1	0	1	91	3	165
2014	CR-04	55	26	8	6	3	0	2	83	9	564
2014	CR-05	52	31	9	5	3	0	0	83	8	229
2011	CR	59	22	9	7	2	0	1	82	9	1130
2011	CR-02	81	13	0	6	0	0	0	94	6	16
2011	CR-03	65	18	10	4	2	0	2	84	6	125
2011	CR-04	57	23	9	7	2	0	1	82	9	691
2011	CR-05	59	21	8	8	3	0	0	81	11	286
2008	CR	62	22	7	6	2	0	1	85	9	900
2008	CR-03	70	25	1	3	0	1	0	96	3	80
2008	CR-04	59	24	7	7	2	0	1	84	9	595
2008	CR-05	65	18	7	6	5	0	1	83	11	200

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	36	8	7	2	0	82	9	904
2017	CR-02	48	37	7	7	0	0	85	7	27
2017	CR-03	43	43	11	1	2	0	85	3	89
2017	CR-04	51	31	9	6	2	0	83	8	418
2017	CR-05	41	40	7	9	3	0	81	12	366
2014	CR	41	40	8	7	3	0	81	11	995
2014	CR-02	54	31	6	9	0	0	86	9	35
2014	CR-03	36	42	11	7	4	1	79	10	165
2014	CR-04	43	38	8	7	3	0	82	11	564
2014	CR-05	37	42	8	8	4	0	80	12	230
2011	CR	41	38	10	8	3	0	79	11	1131
2011	CR-02	25	50	6	13	6	0	75	19	16
2011	CR-03	35	35	14	13	4	0	69	17	124
2011	CR-04	43	37	8	7	4	0	81	11	692
2011	CR-05	38	41	12	7	1	1	79	9	287

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	40	11	13	6	0	70	19	903
2017	CR-02	44	44	7	0	4	0	89	4	27
2017	CR-03	36	52	10	2	0	0	88	2	89
2017	CR-04	27	38	12	14	8	0	65	22	417
2017	CR-05	28	41	11	14	6	0	69	20	366
2014	CR	30	40	12	11	6	0	71	17	995
2014	CR-02	54	37	3	6	0	0	91	6	35
2014	CR-03	34	44	15	5	2	0	78	7	165
2014	CR-04	29	39	10	12	9	1	69	21	564
2014	CR-05	27	40	15	13	4	0	67	17	230
2011	CR	29	42	13	10	5	1	72	15	1130
2011	CR-02	40	53	0	7	0	0	93	7	15
2011	CR-03	29	46	17	4	3	1	75	7	126
2011	CR-04	30	40	14	10	5	1	71	16	690
2011	CR-05	28	43	11	14	5	0	71	18	287
2008	CR	31	42	12	9	5	1	74	14	905
2008	CR-03	39	39	8	6	4	5	82	11	80
2008	CR-04	31	42	13	9	5	1	74	13	599
2008	CR-05	29	41	13	8	8	0	71	17	201

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	40	15	7	4	0	0	74	11	902
2017	CR-02	52	41	7	0	0	0	0	93	0	27
2017	CR-03	29	54	11	5	1	0	0	83	6	89
2017	CR-04	33	35	17	9	6	0	0	67	15	418
2017	CR-05	37	42	13	6	2	0	0	79	8	364
2014	CR	27	39	19	9	5	0	0	67	15	995
2014	CR-02	60	29	9	0	3	0	0	89	3	35
2014	CR-03	31	39	22	5	2	1	0	71	7	165
2014	CR-04	25	38	18	11	7	0	1	63	18	565
2014	CR-05	26	43	19	9	3	0	0	68	13	230
2011	CR	33	36	16	8	6	0	1	69	15	1132
2011	CR-02	44	31	13	6	6	0	0	75	13	16
2011	CR-03	40	34	13	6	7	0	1	74	13	126
2011	CR-04	31	35	17	10	6	0	1	67	16	691
2011	CR-05	33	38	16	7	5	0	0	71	13	287
2008	CR	29	42	15	8	6	0	0	71	14	903
2008	CR-03	39	36	10	10	4	1	0	76	14	80
2008	CR-04	26	42	16	8	8	0	0	69	15	598
2008	CR-05	31	45	14	8	3	1	0	76	11	200

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	36	12	7	4	0	76	12	903
2017	CR-02	52	30	15	4	0	0	81	4	27
2017	CR-03	36	44	16	2	2	0	80	5	89
2017	CR-04	38	34	14	9	6	0	72	15	418
2017	CR-05	42	38	9	8	3	0	80	11	365
2014	CR	33	38	13	8	7	0	71	15	994
2014	CR-02	51	37	9	0	3	0	89	3	35
2014	CR-03	36	36	17	7	4	0	72	11	165
2014	CR-04	31	37	13	9	9	1	69	18	563
2014	CR-05	32	42	13	8	4	0	74	13	230
2011	CR	32	38	13	9	7	0	71	16	1130
2011	CR-02	44	19	6	13	19	0	63	31	16
2011	CR-03	33	37	17	2	10	0	71	12	126
2011	CR-04	30	38	14	11	6	0	68	18	690
2011	CR-05	34	42	10	8	5	0	76	13	286
2008	CR	33	42	12	7	6	0	75	13	905
2008	CR-03	34	48	9	5	4	1	82	9	80
2008	CR-04	31	39	14	8	7	0	71	15	599
2008	CR-05	36	47	7	6	3	0	84	10	201

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	49	38	8	3	1	87	5	900
2017	CR-02	48	37	7	7	0	85	7	27
2017	CR-03	40	45	13	2	0	85	2	88
2017	CR-04	52	32	10	3	2	85	5	416
2017	CR-05	48	43	4	4	1	91	5	365
2014	CR	41	41	10	5	2	82	7	995
2014	CR-02	57	31	6	6	0	89	6	35
2014	CR-03	38	42	13	4	3	79	7	165
2014	CR-04	42	40	10	5	3	82	8	564
2014	CR-05	40	44	10	5	1	84	6	230

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	49	32	11	4	3	0	1	82	7	902
2017	CR-02	44	44	4	4	0	0	4	92	4	27
2017	CR-03	39	44	15	1	1	0	0	83	2	89
2017	CR-04	48	31	11	5	4	0	1	80	9	417
2017	CR-05	52	30	10	4	2	1	1	84	6	365
2014	CR	36	35	15	9	4	0	2	72	13	994
2014	CR-02	46	29	9	9	6	0	3	76	15	35
2014	CR-03	31	39	19	8	1	0	2	72	9	165
2014	CR-04	37	34	13	9	4	0	2	73	14	563
2014	CR-05	34	33	18	9	5	0	2	68	14	230
2011	CR	39	35	13	7	4	1	2	75	11	1135
2011	CR-02	44	38	13	0	0	6	0	87	0	16
2011	CR-03	38	33	17	9	1	0	2	72	10	126
2011	CR-04	41	34	13	7	4	0	2	76	11	693
2011	CR-05	37	35	14	7	5	1	1	74	12	288

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	23	10	3	4	4	12	79	9	900
2017	CR-02	52	26	11	0	0	0	11	87	0	27
2017	CR-03	47	41	1	0	1	1	8	98	1	89
2017	CR-04	40	19	12	2	6	4	16	75	10	416
2017	CR-05	46	22	10	6	3	4	9	78	10	364
2014	CR	32	25	11	7	6	2	17	71	16	996
2014	CR-02	74	26	0	0	0	0	0	100	0	35
2014	CR-03	42	32	10	2	2	1	11	83	5	165
2014	CR-04	29	24	10	8	7	3	19	67	19	565
2014	CR-05	25	24	14	9	7	1	20	63	20	230
2011	CR	36	23	10	7	6	3	14	72	16	1133
2011	CR-02	81	13	0	0	0	6	0	100	0	16
2011	CR-03	48	18	10	2	5	3	14	81	8	126
2011	CR-04	34	24	11	8	7	3	15	70	17	693
2011	CR-05	34	23	10	8	7	3	14	70	18	287
2008	CR	40	22	11	6	5	4	13	74	13	905
2008	CR-03	36	24	10	1	6	4	19	77	10	80
2008	CR-04	40	20	13	7	5	3	12	72	13	599
2008	CR-05	40	26	9	7	3	4	10	77	12	201

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	43	13	6	3	0	78	9	904
2017	CR-02	41	48	11	0	0	0	89	0	27
2017	CR-03	35	53	10	1	1	0	88	2	89
2017	CR-04	33	41	14	8	4	0	74	12	418
2017	CR-05	36	44	13	6	2	0	80	8	366
2014	CR	29	43	15	9	5	0	71	14	996
2014	CR-02	57	34	6	3	0	0	91	3	35
2014	CR-03	34	44	14	6	2	0	78	8	165
2014	CR-04	25	42	16	11	6	0	67	17	565
2014	CR-05	29	45	14	9	3	0	74	12	230
2011	CR	32	39	14	9	5	0	71	15	1130
2011	CR-02	44	38	6	13	0	0	81	13	16
2011	CR-03	39	36	13	8	4	0	75	12	125
2011	CR-04	31	39	13	10	6	0	71	16	690
2011	CR-05	30	38	18	9	4	0	68	13	287
2008	CR	35	41	12	8	4	0	76	12	897
2008	CR-03	42	41	10	4	3	1	83	6	79
2008	CR-04	32	41	13	8	5	0	73	13	594
2008	CR-05	37	42	9	9	3	0	79	12	199

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	34	18	10	6	0	0	67	15	901
2017	CR-02	30	45	22	4	0	0	0	74	4	27
2017	CR-03	32	37	20	7	3	0	0	69	10	88
2017	CR-04	34	33	14	11	8	0	0	67	19	416
2017	CR-05	32	34	21	9	4	0	0	66	13	366
2014	CR	23	34	20	13	9	1	0	58	22	995
2014	CR-02	26	46	14	9	3	0	3	74	12	35
2014	CR-03	25	32	23	10	7	1	1	59	17	165
2014	CR-04	23	31	20	16	10	0	0	55	25	565
2014	CR-05	21	43	18	10	7	1	0	64	17	229
2011	CR	25	37	18	11	7	1	0	62	19	1134
2011	CR-02	31	44	13	0	6	6	0	80	7	16
2011	CR-03	23	44	21	6	6	1	0	68	11	126
2011	CR-04	24	36	19	14	7	1	0	60	21	694
2011	CR-05	27	36	17	9	9	0	1	64	19	286

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	41	12	7	3	79	10	904
2017	CR-02	48	37	15	0	0	85	0	27
2017	CR-03	38	48	7	7	0	86	7	89
2017	CR-04	34	40	14	8	4	74	12	418
2017	CR-05	40	41	10	6	2	82	8	366

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	45	39	9	4	1	0	85	6	902
2017	CR-02	41	52	7	0	0	0	93	0	27
2017	CR-03	44	50	3	2	0	0	94	2	88
2017	CR-04	45	36	10	6	3	0	82	9	417
2017	CR-05	46	40	10	3	1	1	86	4	366
2014	CR	38	43	12	4	2	1	82	6	995
2014	CR-02	51	37	6	3	0	3	91	3	35
2014	CR-03	39	48	10	1	1	1	88	2	165
2014	CR-04	38	41	13	4	3	1	79	7	564
2014	CR-05	36	47	10	4	2	1	84	6	230
2011	CR	40	43	10	4	2	1	84	6	1132
2011	CR-02	44	44	0	13	0	0	88	13	16
2011	CR-03	52	31	10	4	1	1	85	5	124
2011	CR-04	39	45	10	4	1	1	84	5	694
2011	CR-05	38	45	9	3	2	1	85	6	286
2008	CR	46	41	7	4	2	1	88	5	904
2008	CR-03	54	39	3	1	0	4	96	1	80
2008	CR-04	46	40	7	4	2	1	87	6	598
2008	CR-05	40	44	8	3	1	2	87	5	201

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	34	17	8	5	0	69	13	902
2017	CR-02	31	46	19	4	0	0	77	4	26
2017	CR-03	32	35	25	7	2	0	66	9	89
2017	CR-04	35	32	15	9	8	0	68	17	417
2017	CR-05	36	35	17	8	3	1	72	11	366

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	54	32	11	1	1	86	3	903
2017	CR-02	66	30	4	0	0	96	0	27
2017	CR-03	61	28	10	0	1	89	1	89
2017	CR-04	53	31	13	1	2	84	3	417
2017	CR-05	54	34	10	1	1	88	2	366
2014	CR	59	30	7	2	1	89	4	994
2014	CR-02	83	14	3	0	0	97	0	35
2014	CR-03	65	30	4	1	0	95	1	165
2014	CR-04	57	29	9	3	2	87	5	563
2014	CR-05	54	36	7	2	1	90	3	230
2011	CR	57	30	8	3	2	88	4	1135
2011	CR-02	63	19	6	13	0	81	13	16
2011	CR-03	69	22	6	2	2	91	3	126
2011	CR-04	57	30	7	3	2	88	5	693
2011	CR-05	52	35	9	2	1	87	3	288

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	35	19	11	4	1	1	65	15	904
2017	CR-02	33	26	37	4	0	0	0	59	4	27
2017	CR-03	29	30	25	10	3	0	2	61	14	89
2017	CR-04	31	37	16	8	6	0	1	69	14	418
2017	CR-05	26	34	20	14	3	1	1	62	17	366
2014	CR	18	38	20	14	9	0	1	57	23	995
2014	CR-02	20	40	11	17	3	0	9	66	22	35
2014	CR-03	17	33	25	16	8	1	1	50	25	165
2014	CR-04	19	39	19	12	9	0	1	59	22	565
2014	CR-05	17	39	19	16	8	0	0	56	25	229
2011	CR	25	40	17	10	7	1	1	66	17	1130
2011	CR-02	27	7	47	7	7	0	7	36	14	15
2011	CR-03	27	40	14	10	8	0	0	67	18	126
2011	CR-04	26	41	16	10	6	1	1	68	16	690
2011	CR-05	22	39	19	10	8	0	1	62	19	287

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	34	17	9	3	0	0	70	12	904
2017	CR-02	33	29	34	4	0	0	0	63	4	27
2017	CR-03	34	37	17	9	1	1	1	72	10	89
2017	CR-04	36	35	14	9	5	0	0	72	14	418
2017	CR-05	36	32	19	9	2	0	1	68	12	366
2014	CR	26	39	18	10	6	0	1	65	17	995
2014	CR-02	37	23	20	11	3	3	3	64	15	35
2014	CR-03	23	39	21	9	7	0	1	62	16	164
2014	CR-04	26	40	17	10	7	0	0	66	17	565
2014	CR-05	25	38	20	11	5	1	0	64	16	230

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	41	11	7	3	0	0	79	10	903
2017	CR-02	40	56	0	4	0	0	0	96	4	27
2017	CR-03	34	54	8	5	0	0	0	88	5	89
2017	CR-04	38	39	11	7	5	0	0	77	12	417
2017	CR-05	37	39	13	7	3	0	0	77	10	366
2014	CR	30	41	15	8	4	0	0	72	13	994
2014	CR-02	43	51	3	0	0	0	3	97	0	35
2014	CR-03	30	41	16	8	3	1	1	72	12	165
2014	CR-04	30	40	15	9	5	0	0	70	15	563
2014	CR-05	27	44	18	7	3	0	0	72	10	230
2011	CR	37	42	13	5	3	0	0	79	8	1134
2011	CR-02	63	25	6	6	0	0	0	88	6	16
2011	CR-03	38	46	12	2	1	0	1	85	3	125
2011	CR-04	36	41	13	5	3	1	0	78	9	694
2011	CR-05	38	42	12	6	2	0	0	79	8	287

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	48	35	10	5	2	0	83	7	903
2017	CR-02	59	34	7	0	0	0	93	0	27
2017	CR-03	50	44	6	1	0	0	93	1	89
2017	CR-04	44	34	12	5	4	0	79	9	417
2017	CR-05	51	34	7	6	1	1	86	6	366
2014	CR	38	40	12	7	4	0	78	10	994
2014	CR-02	68	26	3	3	0	0	94	3	34
2014	CR-03	45	42	10	2	2	0	87	4	165
2014	CR-04	36	38	13	9	5	0	73	14	564
2014	CR-05	35	44	13	6	2	0	79	8	230
2011	CR	39	39	12	7	4	0	78	10	1134
2011	CR-02	56	31	0	13	0	0	88	13	16
2011	CR-03	46	36	10	5	3	0	82	8	126
2011	CR-04	38	38	12	7	4	0	77	11	693
2011	CR-05	35	43	13	6	3	0	77	9	287
2008	CR	40	41	10	5	3	0	82	8	904
2008	CR-03	53	33	10	3	0	3	87	3	80
2008	CR-04	38	42	11	5	4	0	80	9	598
2008	CR-05	41	45	7	6	1	0	86	7	201

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	55	31	8	3	1	1	1	88	4	902
2017	CR-02	93	7	0	0	0	0	0	100	0	27
2017	CR-03	84	15	0	0	0	0	1	100	0	88
2017	CR-04	54	33	8	3	0	1	2	89	3	417
2017	CR-05	48	35	11	4	1	0	1	84	5	366
2014	CR	56	31	8	2	2	0	1	88	4	996
2014	CR-02	74	17	3	0	6	0	0	91	6	35
2014	CR-03	76	20	3	1	0	0	0	96	1	165
2014	CR-04	52	34	10	1	2	0	1	87	4	565
2014	CR-05	48	35	10	4	2	0	1	84	6	230
2011	CR	50	31	12	4	2	0	1	82	6	1133
2011	CR-02	56	44	0	0	0	0	0	100	0	16
2011	CR-03	69	18	8	2	2	1	1	89	3	124
2011	CR-04	48	32	13	4	2	0	1	81	6	693
2011	CR-05	43	35	13	5	3	0	1	79	8	288
2008	CR	41	36	14	6	3	0	0	77	8	901
2008	CR-03	56	29	8	4	1	1	1	87	5	80
2008	CR-04	41	37	14	5	3	0	1	78	8	596
2008	CR-05	32	37	20	7	5	1	0	69	12	200

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	7	20	35	20	13	1	4	35	28	897
2017	CR-02	0	15	44	11	26	0	4	38	15	27
2017	CR-03	2	13	41	24	12	1	7	39	16	88
2017	CR-04	7	22	33	20	13	2	4	34	31	414
2017	CR-05	9	19	34	21	13	0	4	36	29	364
2014	CR	7	22	36	19	10	2	5	31	31	991
2014	CR-02	6	17	31	29	14	0	3	44	24	35
2014	CR-03	3	20	34	22	13	2	6	38	25	163
2014	CR-04	8	22	35	18	10	2	5	30	32	563
2014	CR-05	10	23	38	17	7	0	4	26	34	229
2011	CR	8	25	31	21	10	1	5	33	34	1131
2011	CR-02	0	13	25	56	6	0	0	63	13	16
2011	CR-03	7	24	29	20	12	1	7	35	34	123
2011	CR-04	8	25	30	22	9	1	5	33	35	693
2011	CR-05	8	25	33	20	10	0	3	31	34	287
2008	CR	9	24	31	21	10	1	4	33	35	904
2008	CR-03	11	15	28	20	15	4	6	39	30	79
2008	CR-04	8	24	31	23	11	1	3	35	33	599
2008	CR-05	12	26	32	16	6	1	5	24	41	201

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	7	16	24	22	20	5	7	48	26	890
2017	CR-02	0	4	11	27	35	12	12	80	5	26
2017	CR-03	1	8	25	26	22	8	9	59	11	85
2017	CR-04	10	15	23	21	21	5	5	47	27	411
2017	CR-05	6	19	25	22	18	3	7	44	28	364
2014	CR	8	18	28	21	13	6	6	39	30	990
2014	CR-02	3	0	29	20	23	11	14	58	4	35
2014	CR-03	5	13	27	22	17	8	7	46	22	165
2014	CR-04	10	20	25	21	13	5	6	38	34	562
2014	CR-05	4	21	34	21	10	5	4	35	28	228
2011	CR	7	18	28	19	16	6	6	40	28	1128
2011	CR-02	0	0	25	31	19	13	13	67	0	16
2011	CR-03	7	14	30	16	16	7	8	39	25	122
2011	CR-04	8	19	29	19	15	6	6	37	30	690
2011	CR-05	6	18	25	22	18	6	6	45	27	288
2008	CR	8	17	28	21	15	6	6	41	28	898
2008	CR-03	10	10	22	24	22	4	9	52	23	79
2008	CR-04	7	17	29	21	15	7	5	40	27	595
2008	CR-05	10	17	26	22	13	4	9	40	31	199

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	8	16	27	19	17	4	10	41	28	893
2017	CR-02	0	12	23	23	23	8	12	57	14	26
2017	CR-03	2	15	24	21	16	3	17	47	22	86
2017	CR-04	10	17	28	17	16	4	9	37	31	412
2017	CR-05	8	15	26	21	17	5	8	43	27	365
2014	CR	12	22	27	17	11	5	7	31	38	994
2014	CR-02	6	11	29	14	20	11	9	43	21	35
2014	CR-03	6	15	25	20	15	8	12	44	26	165
2014	CR-04	14	24	26	15	10	4	7	28	42	563
2014	CR-05	12	24	29	18	9	3	5	29	40	230
2011	CR	10	22	28	16	12	5	8	31	37	1127
2011	CR-02	0	6	25	44	13	13	0	64	7	16
2011	CR-03	7	17	26	16	14	12	8	37	30	121
2011	CR-04	10	24	28	14	11	5	8	29	39	691
2011	CR-05	12	22	28	17	11	2	7	32	38	287
2008	CR	9	18	28	21	11	5	8	37	31	899
2008	CR-03	9	9	18	19	19	12	14	52	24	78
2008	CR-04	9	20	28	24	9	5	6	37	32	596
2008	CR-05	10	18	32	16	11	3	12	31	31	200

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	2	8	23	32	25	3	7	63	11	888
2017	CR-02	0	0	23	27	31	12	8	72	0	26
2017	CR-03	0	6	21	37	18	8	9	68	7	86
2017	CR-04	3	6	22	33	26	3	8	66	10	408
2017	CR-05	1	11	26	31	24	1	5	59	13	364
2014	CR	4	11	30	28	17	3	7	49	17	987
2014	CR-02	3	6	26	29	17	6	14	57	11	35
2014	CR-03	5	10	27	23	22	4	8	52	17	165
2014	CR-04	4	11	30	30	17	2	7	51	16	560
2014	CR-05	5	14	34	26	14	2	5	43	21	227
2011	CR	6	13	29	27	17	2	7	47	20	1126
2011	CR-02	0	6	19	19	50	6	0	73	7	16
2011	CR-03	6	9	28	20	23	5	10	50	17	123
2011	CR-04	6	12	29	27	16	2	7	47	20	688
2011	CR-05	4	17	31	28	14	1	5	44	23	287
2008	CR	6	12	28	30	16	2	6	50	20	897
2008	CR-03	5	10	18	24	23	6	13	59	19	78
2008	CR-04	5	12	27	33	16	2	5	53	18	594
2008	CR-05	10	14	33	24	12	3	6	39	26	200

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	6	14	23	23	24	3	7	52	22	890
2017	CR-02	0	8	12	28	36	4	12	77	10	25
2017	CR-03	2	7	26	31	21	2	11	59	11	85
2017	CR-04	7	15	23	23	23	3	7	51	24	412
2017	CR-05	6	14	25	22	24	3	6	51	22	364
2014	CR	12	20	25	20	14	2	7	37	35	988
2014	CR-02	0	3	9	48	21	6	12	85	4	33
2014	CR-03	7	19	19	22	22	2	10	49	29	165
2014	CR-04	13	20	27	18	14	2	6	34	36	561
2014	CR-05	13	24	28	19	10	1	5	31	39	228
2011	CR	11	17	27	20	16	2	7	39	31	1128
2011	CR-02	0	0	19	38	31	6	6	79	0	16
2011	CR-03	7	15	27	23	17	1	10	45	25	122
2011	CR-04	14	18	25	19	15	2	7	37	35	691
2011	CR-05	6	17	32	20	16	1	7	39	25	287
2008	CR	10	18	26	22	15	2	6	41	30	898
2008	CR-03	5	14	24	20	19	8	10	48	23	79
2008	CR-04	9	18	27	25	15	1	6	43	28	595
2008	CR-05	16	19	25	20	13	2	7	36	37	199

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	12	16	22	19	18	6	7	42	32	897
2017	CR-02	0	15	19	15	19	19	12	50	22	26
2017	CR-03	3	19	21	27	17	3	9	51	25	86
2017	CR-04	12	15	22	19	19	7	6	43	31	415
2017	CR-05	14	16	23	17	16	5	8	38	35	366
2014	CR	12	22	24	19	11	5	6	35	38	989
2014	CR-02	6	31	29	11	11	6	6	26	42	35
2014	CR-03	11	27	19	19	11	5	7	35	43	165
2014	CR-04	11	19	25	20	12	6	6	37	34	560
2014	CR-05	14	25	25	18	9	4	5	30	42	228
2011	CR	11	18	22	21	14	4	9	40	34	1126
2011	CR-02	0	19	31	25	13	6	6	43	21	16
2011	CR-03	8	15	24	24	15	5	10	46	27	123
2011	CR-04	13	18	22	20	14	4	8	39	35	689
2011	CR-05	8	22	21	21	14	4	9	40	35	286
2008	CR	11	24	22	18	13	5	7	36	39	900
2008	CR-03	5	25	13	20	16	8	13	46	38	79
2008	CR-04	9	24	24	18	13	5	6	35	38	596
2008	CR-05	18	23	20	18	12	3	7	33	44	200

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	8	16	29	18	17	6	6	40	27	895
2017	CR-02	4	15	23	15	27	8	8	50	23	26
2017	CR-03	8	19	21	22	17	6	7	45	31	86
2017	CR-04	10	15	30	17	16	5	7	38	28	413
2017	CR-05	7	16	30	18	17	6	5	40	26	366
2014	CR	9	19	32	16	12	5	7	32	32	995
2014	CR-02	3	9	23	17	29	3	17	57	14	35
2014	CR-03	12	15	28	16	13	5	10	35	32	165
2014	CR-04	10	18	32	17	13	4	6	33	31	564
2014	CR-05	6	25	37	13	7	4	6	23	35	230

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	69	18	5	3	1	0	3	91	4	899
2017	CR-02	69	19	0	0	0	4	8	100	0	26
2017	CR-03	74	20	1	2	0	1	1	97	2	89
2017	CR-04	66	19	6	3	1	0	4	89	4	415
2017	CR-05	72	17	5	3	1	0	2	91	4	365
2014	CR	63	22	5	3	2	1	3	89	6	995
2014	CR-02	80	14	0	0	0	3	3	100	0	35
2014	CR-03	68	22	5	1	1	0	4	93	2	165
2014	CR-04	58	23	6	5	3	1	4	86	8	564
2014	CR-05	69	22	3	2	2	0	2	93	4	230
2011	CR	64	20	6	3	3	0	3	87	7	1134
2011	CR-02	88	6	0	6	0	0	0	94	6	16
2011	CR-03	63	21	7	2	2	1	3	88	5	126
2011	CR-04	63	21	6	3	3	0	4	87	7	695
2011	CR-05	66	20	4	4	3	0	2	88	8	285
2008	CR	62	17	6	4	4	1	6	85	9	905
2008	CR-03	69	18	8	3	1	0	3	88	4	80
2008	CR-04	59	19	5	4	5	1	7	85	10	599
2008	CR-05	67	12	7	4	3	1	6	84	8	201

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	32	30	17	7	5	6	4	68	13	899
2017	CR-02	26	45	22	7	0	0	0	71	7	27
2017	CR-03	28	28	28	9	5	1	1	57	14	89
2017	CR-04	31	31	15	7	7	6	4	68	15	415
2017	CR-05	35	29	17	6	2	7	4	72	9	364
2014	CR	27	33	17	10	7	4	2	63	19	995
2014	CR-02	46	37	9	6	0	3	0	85	6	35
2014	CR-03	26	33	21	11	5	1	2	61	17	165
2014	CR-04	28	32	15	10	9	4	2	64	20	564
2014	CR-05	22	32	21	11	5	7	1	59	18	230

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	47	31	10	7	5	1	78	11	897
2017	CR-02	33	45	18	0	4	0	78	4	27
2017	CR-03	30	44	14	7	6	0	74	12	89
2017	CR-04	46	29	10	7	7	1	76	14	413
2017	CR-05	52	29	9	6	2	1	82	9	364
2014	CR	39	33	12	9	7	1	73	16	995
2014	CR-02	68	29	0	3	0	0	97	3	34
2014	CR-03	41	41	7	5	5	1	82	10	165
2014	CR-04	38	32	11	9	8	1	71	18	565
2014	CR-05	36	30	19	10	5	0	66	15	230

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	35	18	10	5	2	1	66	16	898
2017	CR-02	19	52	19	7	0	3	0	73	8	27
2017	CR-03	25	40	20	6	5	3	1	68	11	88
2017	CR-04	30	35	14	12	6	3	1	67	18	414
2017	CR-05	29	33	22	10	5	1	0	63	15	365
2014	CR	23	40	16	12	6	3	1	65	19	993
2014	CR-02	43	43	9	3	0	3	0	88	3	35
2014	CR-03	19	40	20	10	7	3	0	61	18	163
2014	CR-04	23	38	15	13	7	3	1	64	21	565
2014	CR-05	20	43	18	10	4	3	2	66	16	229
2011	CR	25	40	15	11	6	2	1	67	18	1133
2011	CR-02	56	38	6	0	0	0	0	94	0	16
2011	CR-03	25	37	16	11	6	3	1	65	18	124
2011	CR-04	24	41	14	11	7	2	1	67	19	693
2011	CR-05	28	39	15	11	5	1	1	68	17	288
2008	CR	28	40	14	9	4	3	1	71	14	903
2008	CR-03	30	39	15	6	4	1	5	73	11	80
2008	CR-04	29	37	15	10	5	3	1	69	16	597
2008	CR-05	23	48	11	9	2	4	1	76	12	201

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	24	27	20	12	7	9	1	57	21	901
2017	CR-02	11	52	22	11	0	3	0	65	12	27
2017	CR-03	18	32	25	16	6	3	0	52	22	88
2017	CR-04	25	25	18	11	10	11	1	57	23	416
2017	CR-05	26	26	20	12	5	10	1	58	20	366
2014	CR	19	29	19	12	10	9	2	54	25	994
2014	CR-02	23	37	9	14	3	14	0	70	20	35
2014	CR-03	16	27	23	12	16	5	1	47	29	164
2014	CR-04	18	28	19	12	10	11	2	53	25	564
2014	CR-05	22	31	16	12	8	8	3	60	22	230
2011	CR	23	28	19	12	9	8	1	55	24	1130
2011	CR-02	25	50	13	6	0	6	0	80	7	16
2011	CR-03	20	29	20	13	10	7	1	53	26	126
2011	CR-04	23	26	19	13	9	8	1	54	24	690
2011	CR-05	23	30	18	10	10	8	1	58	22	286
2008	CR	25	32	15	10	7	9	2	64	19	902
2008	CR-03	31	28	18	9	5	6	4	65	15	80
2008	CR-04	24	33	15	10	8	8	2	63	21	596
2008	CR-05	27	31	14	9	6	12	1	67	17	201

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	17	20	20	15	8	19	2	46	29	902
2017	CR-02	15	33	30	19	0	3	0	50	19	27
2017	CR-03	15	23	29	16	8	7	2	42	26	89
2017	CR-04	17	20	17	14	10	20	2	47	31	416
2017	CR-05	18	18	20	15	7	21	1	46	28	366
2014	CR	11	23	22	15	12	16	2	41	32	993
2014	CR-02	17	37	20	6	3	14	3	66	10	35
2014	CR-03	12	27	26	15	10	9	1	44	28	164
2014	CR-04	11	20	22	13	13	19	2	39	33	564
2014	CR-05	9	23	20	19	12	15	3	39	37	229

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	43	39	10	5	3	0	82	8	898
2017	CR-02	23	50	27	0	0	0	73	0	26
2017	CR-03	25	50	12	7	6	0	75	12	89
2017	CR-04	44	37	10	6	4	0	80	10	416
2017	CR-05	48	38	9	3	2	0	86	5	363
2014	CR	38	41	11	7	3	0	79	10	995
2014	CR-02	46	34	17	3	0	0	80	3	35
2014	CR-03	34	45	12	7	2	1	80	9	164
2014	CR-04	38	40	10	7	4	0	78	11	565
2014	CR-05	38	41	11	8	2	0	79	10	230

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	36	12	6	5	1	1	76	11	902
2017	CR-02	33	41	19	7	0	0	0	74	7	27
2017	CR-03	37	41	12	5	1	3	0	81	6	89
2017	CR-04	41	34	10	7	6	1	1	76	13	417
2017	CR-05	37	36	13	6	5	1	1	75	12	365
2014	CR	35	37	13	9	4	1	1	73	13	996
2014	CR-02	23	51	20	3	0	0	3	76	3	35
2014	CR-03	36	39	13	8	2	0	1	76	11	165
2014	CR-04	36	36	11	10	5	1	1	73	15	565
2014	CR-05	34	36	17	7	4	1	1	71	12	230
2011	CR	37	38	11	7	6	1	0	76	13	1134
2011	CR-02	25	69	0	6	0	0	0	94	6	16
2011	CR-03	37	43	11	2	5	1	1	81	7	125
2011	CR-04	38	37	12	7	6	1	0	75	13	694
2011	CR-05	38	36	11	9	6	0	0	74	15	287
2008	CR	40	34	12	8	5	0	1	74	13	904
2008	CR-03	38	40	15	3	4	1	0	78	6	80
2008	CR-04	40	34	11	10	5	0	1	74	15	598
2008	CR-05	39	33	14	7	5	0	1	73	12	201

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	49	31	10	4	2	3	1	83	7	903
2017	CR-02	44	45	3	4	0	4	0	93	4	27
2017	CR-03	44	46	7	1	1	1	0	91	2	89
2017	CR-04	48	29	11	5	2	3	1	81	8	418
2017	CR-05	51	28	11	4	2	2	1	82	6	365
2014	CR	41	32	14	6	4	3	1	76	9	994
2014	CR-02	53	32	12	0	0	3	0	88	0	34
2014	CR-03	44	33	13	5	3	2	0	78	8	165
2014	CR-04	41	31	13	6	5	3	1	75	12	565
2014	CR-05	38	33	19	5	1	2	1	74	7	229
2011	CR	40	33	13	6	4	2	1	75	11	1134
2011	CR-02	50	31	13	6	0	0	0	81	6	16
2011	CR-03	42	35	10	6	4	2	1	80	10	125
2011	CR-04	39	32	13	8	4	2	1	73	13	694
2011	CR-05	42	33	14	3	5	3	0	77	8	287
2008	CR	44	30	14	6	3	3	1	76	10	905
2008	CR-03	39	33	16	4	3	4	3	76	7	80
2008	CR-04	43	30	14	6	3	3	0	76	10	599
2008	CR-05	43	32	12	5	4	1	1	77	10	201

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	49	33	9	6	3	1	0	83	8	904
2017	CR-02	56	30	14	0	0	0	0	86	0	27
2017	CR-03	42	41	11	5	1	0	0	83	6	89
2017	CR-04	47	34	9	6	3	0	0	81	10	418
2017	CR-05	52	30	8	5	3	1	0	83	9	366
2014	CR	39	35	13	7	5	0	1	74	12	996
2014	CR-02	46	37	9	6	0	0	3	85	6	35
2014	CR-03	39	36	16	3	4	1	1	76	7	165
2014	CR-04	39	33	12	9	6	0	0	73	15	565
2014	CR-05	37	37	14	7	3	0	1	75	10	230
2011	CR	39	34	14	7	5	1	1	74	13	1133
2011	CR-02	44	50	0	0	6	0	0	94	6	16
2011	CR-03	42	32	18	6	2	0	0	74	9	125
2011	CR-04	40	32	13	8	6	1	1	73	14	693
2011	CR-05	36	37	14	6	7	0	0	73	13	287
2008	CR	41	33	13	8	4	1	1	75	12	903
2008	CR-03	40	37	14	3	4	0	3	79	7	78
2008	CR-04	39	33	13	10	3	1	1	73	13	599
2008	CR-05	44	32	11	6	5	1	0	77	12	201

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	79	15	2	1	1	0	2	96	2	903
2017	CR-02	78	19	0	0	0	0	4	100	0	27
2017	CR-03	80	18	1	0	0	0	1	99	0	89
2017	CR-04	77	14	3	2	1	0	3	94	3	418
2017	CR-05	81	15	2	0	1	0	1	97	1	365
2014	CR	75	18	3	1	1	0	2	95	2	996
2014	CR-02	71	26	0	0	0	0	3	100	0	35
2014	CR-03	79	17	3	0	0	0	1	97	0	165
2014	CR-04	73	18	3	1	1	1	2	94	3	565
2014	CR-05	77	17	3	1	0	0	1	96	2	230
2011	CR	76	16	2	1	2	0	2	94	3	1135
2011	CR-02	81	19	0	0	0	0	0	100	0	16
2011	CR-03	78	14	3	1	1	0	2	95	2	125
2011	CR-04	76	16	3	1	2	0	2	94	3	694
2011	CR-05	77	16	2	1	2	0	2	95	3	288
2008	CR	78	11	3	2	2	0	4	93	4	905
2008	CR-03	76	18	3	1	0	0	3	96	1	80
2008	CR-04	78	10	3	2	2	0	5	93	4	599
2008	CR-05	76	11	3	3	2	1	4	92	5	201

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	55	23	8	3	3	3	6	85	6	903
2017	CR-02	59	22	7	0	0	4	7	92	0	27
2017	CR-03	39	29	15	2	0	5	10	80	3	89
2017	CR-04	53	22	7	4	5	3	5	82	10	417
2017	CR-05	61	23	6	2	2	1	5	90	4	366
2014	CR	42	28	10	5	4	4	7	78	11	996
2014	CR-02	37	29	9	11	0	6	9	77	13	35
2014	CR-03	38	33	10	4	3	4	8	81	8	165
2014	CR-04	43	27	9	5	4	4	6	79	11	565
2014	CR-05	43	26	9	6	6	4	7	77	13	230
2011	CR	42	29	10	5	7	2	5	76	13	1135
2011	CR-02	25	56	6	6	0	0	6	87	7	16
2011	CR-03	40	29	15	2	6	2	6	75	9	126
2011	CR-04	41	28	10	6	7	2	6	76	14	693
2011	CR-05	43	29	10	5	9	1	3	75	14	288

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	58	26	8	4	3	1	85	7	901
2017	CR-02	56	30	11	4	0	0	86	4	27
2017	CR-03	48	41	6	3	1	0	90	5	89
2017	CR-04	58	24	9	4	4	1	83	8	416
2017	CR-05	61	24	8	4	2	1	86	6	365

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	58	24	9	3	3	2	84	6	903
2017	CR-02	52	30	14	4	0	0	82	4	27
2017	CR-03	48	36	9	3	2	1	85	6	89
2017	CR-04	60	20	10	4	4	3	83	7	417
2017	CR-05	59	24	9	3	3	3	85	6	366

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	56	27	10	4	3	0	0	83	7	899
2017	CR-02	54	23	23	0	0	0	0	77	0	26
2017	CR-03	46	39	11	2	1	0	0	85	3	89
2017	CR-04	57	24	10	5	3	0	0	81	9	416
2017	CR-05	58	28	8	3	3	1	0	86	6	364
2014	CR	45	34	11	5	4	1	0	79	10	993
2014	CR-02	49	37	11	3	0	0	0	86	3	35
2014	CR-03	48	35	7	5	2	2	0	85	7	165
2014	CR-04	45	32	12	5	6	0	0	77	11	563
2014	CR-05	42	36	12	6	3	1	1	79	9	229

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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	35	13	5	3	8	0	77	8	902
2017	CR-02	33	45	11	4	0	7	0	84	4	27
2017	CR-03	33	36	19	6	0	7	0	73	6	89
2017	CR-04	36	35	11	5	4	9	0	78	10	416
2017	CR-05	38	33	15	5	2	8	0	76	7	366
2014	CR	28	38	15	6	4	9	1	73	11	993
2014	CR-02	43	46	6	3	0	3	0	91	3	35
2014	CR-03	26	39	13	5	4	12	2	75	10	164
2014	CR-04	29	36	14	6	5	9	1	72	12	564
2014	CR-05	23	41	19	7	2	8	1	70	10	230
2011	CR	24	34	18	8	6	9	1	64	16	1132
2011	CR-02	19	50	19	6	0	6	0	73	7	16
2011	CR-03	22	40	16	6	4	9	2	70	12	125
2011	CR-04	26	33	17	9	6	9	1	65	16	692
2011	CR-05	21	32	21	9	6	9	1	60	17	287

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	32	17	6	4	4	0	72	10	904
2017	CR-02	40	45	11	4	0	0	0	85	4	27
2017	CR-03	35	34	25	3	0	3	0	71	3	89
2017	CR-04	35	32	16	6	6	6	0	71	13	418
2017	CR-05	39	31	18	6	3	3	0	72	9	366
2014	CR	24	36	20	9	5	5	1	64	15	995
2014	CR-02	54	40	6	0	0	0	0	94	0	35
2014	CR-03	26	37	26	4	3	4	0	65	8	164
2014	CR-04	23	37	19	10	7	5	0	63	17	565
2014	CR-05	23	33	20	12	4	6	1	60	18	230
2011	CR	22	35	22	9	8	4	1	59	18	1130
2011	CR-02	44	44	13	0	0	0	0	88	0	16
2011	CR-03	25	35	19	6	6	7	2	65	14	124
2011	CR-04	22	34	21	10	8	4	1	59	19	691
2011	CR-05	19	34	26	9	8	3	0	55	18	287
2008	CR	28	33	18	9	6	6	0	65	16	905
2008	CR-03	30	39	15	8	3	6	0	73	11	80
2008	CR-04	30	32	17	8	7	6	0	66	16	599
2008	CR-05	22	34	21	13	4	5	0	60	18	201

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	28	32	19	9	3	8	1	66	13	901
2017	CR-02	33	48	15	4	0	0	0	81	4	27
2017	CR-03	30	37	19	6	0	8	0	73	6	89
2017	CR-04	28	30	18	8	5	10	0	65	15	417
2017	CR-05	28	33	20	10	2	6	1	65	14	364
2014	CR	19	33	23	10	6	8	1	58	17	993
2014	CR-02	40	51	6	0	0	3	0	94	0	35
2014	CR-03	21	36	23	8	2	10	0	63	12	163
2014	CR-04	19	33	22	10	8	7	1	57	19	564
2014	CR-05	17	29	28	13	4	9	0	51	19	230
2011	CR	17	35	24	11	5	8	0	57	17	1130
2011	CR-02	33	47	20	0	0	0	0	80	0	15
2011	CR-03	24	33	25	6	4	7	1	61	11	126
2011	CR-04	18	34	21	11	6	9	0	58	18	690
2011	CR-05	10	36	30	12	5	7	0	50	18	287
2008	CR	18	35	21	9	5	12	1	60	16	902
2008	CR-03	18	39	20	1	3	20	0	70	5	80
2008	CR-04	20	33	21	9	6	11	1	59	16	597
2008	CR-05	14	39	19	13	5	12	1	59	19	200

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	32	16	10	5	6	0	68	15	904
2017	CR-02	37	45	15	0	0	3	0	85	0	27
2017	CR-03	29	39	15	9	0	8	0	74	10	89
2017	CR-04	30	30	15	10	6	8	0	66	18	418
2017	CR-05	33	32	18	9	4	4	0	67	14	366
2014	CR	21	32	19	10	9	8	0	58	20	992
2014	CR-02	46	43	3	0	0	9	0	97	0	35
2014	CR-03	26	40	15	6	3	10	0	73	10	163
2014	CR-04	20	30	19	11	10	8	1	56	24	563
2014	CR-05	17	29	26	12	9	7	0	50	22	230
2011	CR	18	34	20	11	8	9	0	57	21	1133
2011	CR-02	38	38	19	6	0	0	0	75	6	16
2011	CR-03	26	34	17	7	8	7	1	65	17	125
2011	CR-04	18	34	18	12	8	10	0	58	22	692
2011	CR-05	13	32	26	13	9	7	0	48	24	288
2008	CR	19	33	19	9	8	12	0	59	19	904
2008	CR-03	18	39	15	10	3	16	0	67	15	80
2008	CR-04	20	31	19	9	8	13	0	59	20	598
2008	CR-05	16	33	22	9	9	10	1	55	20	201

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	36	17	9	5	5	0	67	15	903
2017	CR-02	44	44	4	7	0	0	0	89	7	27
2017	CR-03	30	37	23	7	0	3	0	70	7	89
2017	CR-04	27	36	15	9	7	6	0	66	18	417
2017	CR-05	29	35	18	11	4	4	0	66	15	366
2014	CR	20	36	20	12	8	3	0	58	20	993
2014	CR-02	43	40	11	0	0	6	0	88	0	35
2014	CR-03	21	38	29	6	3	2	1	61	9	164
2014	CR-04	19	34	20	13	9	4	0	55	24	563
2014	CR-05	17	41	16	15	8	3	1	60	24	230
2011	CR	19	38	19	11	7	4	0	60	19	1131
2011	CR-02	19	69	0	6	0	6	0	93	7	16
2011	CR-03	25	38	19	6	6	6	1	67	13	126
2011	CR-04	19	37	20	12	8	4	0	58	21	690
2011	CR-05	18	41	19	11	8	3	0	61	20	287
2008	CR	22	40	17	12	7	4	0	64	19	902
2008	CR-03	23	48	14	9	3	5	0	74	12	80
2008	CR-04	23	38	18	11	7	3	0	63	19	598
2008	CR-05	17	41	14	15	8	5	0	61	24	199

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	42	16	5	1	2	0	78	6	903
2017	CR-02	41	45	11	0	0	4	0	89	0	27
2017	CR-03	27	46	24	1	1	1	0	74	2	89
2017	CR-04	31	43	16	6	1	3	0	76	7	418
2017	CR-05	37	41	14	4	1	1	0	79	6	365
2014	CR	26	46	16	5	4	3	0	74	9	996
2014	CR-02	34	49	14	0	0	3	0	85	0	35
2014	CR-03	23	57	15	2	1	1	1	81	4	165
2014	CR-04	28	42	17	5	4	3	0	72	10	565
2014	CR-05	23	47	14	8	4	3	0	73	13	230
2011	CR	32	44	14	5	2	2	0	78	7	1133
2011	CR-02	31	56	0	0	6	6	0	93	7	16
2011	CR-03	31	46	15	2	2	3	1	81	3	125
2011	CR-04	33	42	14	6	2	2	1	77	8	692
2011	CR-05	31	45	15	5	2	2	0	78	7	288

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	38	42	13	2	1	4	0	83	3	900
2017	CR-02	33	45	11	0	0	11	0	87	0	27
2017	CR-03	25	53	20	0	0	2	0	79	0	89
2017	CR-04	37	42	11	2	1	5	0	84	4	417
2017	CR-05	41	40	14	2	1	3	0	83	2	363
2014	CR	31	44	14	3	1	5	1	80	5	994
2014	CR-02	37	46	9	3	0	6	0	88	3	35
2014	CR-03	31	49	10	2	2	4	2	85	5	164
2014	CR-04	33	43	14	3	1	5	1	81	5	564
2014	CR-05	27	44	18	5	0	5	0	75	6	230
2011	CR	34	41	13	4	2	6	1	80	5	1129
2011	CR-02	44	44	6	0	0	6	0	93	0	16
2011	CR-03	38	35	17	1	3	6	1	78	4	124
2011	CR-04	35	41	13	4	1	5	1	81	6	690
2011	CR-05	30	45	13	3	1	7	0	81	5	287

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	36	13	8	3	3	1	75	11	899
2017	CR-02	33	37	7	7	4	11	0	79	13	27
2017	CR-03	22	45	17	10	0	5	1	71	11	88
2017	CR-04	35	37	13	7	4	3	1	75	11	416
2017	CR-05	39	34	13	9	2	3	1	76	11	364
2014	CR	31	44	11	7	3	3	1	78	11	994
2014	CR-02	37	43	11	3	0	6	0	85	3	35
2014	CR-03	30	43	14	7	1	3	1	76	9	164
2014	CR-04	32	43	9	7	4	3	1	79	12	564
2014	CR-05	30	45	12	7	3	3	0	77	10	230
2011	CR	35	37	12	5	4	5	1	78	9	1131
2011	CR-02	31	50	6	13	0	0	0	81	13	16
2011	CR-03	33	35	18	5	5	3	1	71	10	125
2011	CR-04	36	37	12	4	4	6	1	78	9	691
2011	CR-05	35	40	12	6	2	3	1	78	9	287
2008	CR	34	39	10	7	5	5	1	77	13	903
2008	CR-03	39	35	11	5	4	4	3	79	9	80
2008	CR-04	33	37	10	8	6	5	1	75	15	597
2008	CR-05	32	46	9	5	3	3	2	82	8	201

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	21	31	23	9	3	10	3	59	14	901
2017	CR-02	26	26	22	11	0	11	4	61	13	27
2017	CR-03	16	29	30	10	0	11	3	53	12	88
2017	CR-04	19	31	24	8	5	10	3	58	15	417
2017	CR-05	24	30	22	9	3	9	2	62	14	365
2014	CR	16	34	24	9	6	9	2	56	17	994
2014	CR-02	23	43	17	0	3	11	3	77	3	35
2014	CR-03	15	32	25	12	4	9	4	53	18	164
2014	CR-04	17	35	21	9	8	8	2	58	18	564
2014	CR-05	14	31	30	9	4	10	2	51	15	230
2011	CR	16	29	26	11	6	9	3	52	19	1134
2011	CR-02	13	38	19	19	0	13	0	57	21	16
2011	CR-03	19	23	24	13	4	10	7	51	20	126
2011	CR-04	18	29	25	11	6	9	2	52	19	694
2011	CR-05	13	32	28	10	7	7	3	50	19	286

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	22	26	19	11	7	11	4	56	21	901
2017	CR-02	23	31	8	8	4	19	8	74	16	26
2017	CR-03	18	32	32	8	2	7	1	55	11	89
2017	CR-04	21	23	18	10	10	13	4	54	25	418
2017	CR-05	24	27	19	12	5	10	4	59	20	364
2014	CR	15	27	21	13	11	12	2	48	28	992
2014	CR-02	12	29	12	18	3	21	6	56	28	34
2014	CR-03	14	25	21	18	7	13	2	46	29	163
2014	CR-04	15	28	19	12	12	12	1	50	28	564
2014	CR-05	13	24	25	12	12	11	3	43	28	230
2011	CR	15	26	21	13	11	12	3	48	28	1133
2011	CR-02	13	44	19	6	0	19	0	69	8	16
2011	CR-03	15	27	25	13	10	9	2	47	25	125
2011	CR-04	16	25	19	14	11	12	3	48	29	693
2011	CR-05	14	26	22	10	13	13	2	46	27	287

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	64	22	6	2	1	2	4	91	4	901
2017	CR-02	69	23	8	0	0	0	0	92	0	26
2017	CR-03	60	27	5	0	1	2	6	94	1	89
2017	CR-04	61	22	6	1	2	2	6	89	4	418
2017	CR-05	69	21	4	4	1	1	1	91	5	364
2014	CR	54	26	8	3	2	2	5	86	6	995
2014	CR-02	60	31	0	0	0	6	3	100	0	35
2014	CR-03	59	26	4	2	1	3	5	92	3	164
2014	CR-04	50	27	9	4	2	2	6	84	7	565
2014	CR-05	58	25	8	3	1	3	2	87	5	230

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	67	22	5	2	1	2	1	92	2	903
2017	CR-02	70	26	0	0	0	0	4	100	0	27
2017	CR-03	63	30	5	0	1	0	1	94	1	89
2017	CR-04	64	23	6	1	1	2	2	91	3	418
2017	CR-05	71	20	5	2	0	2	0	92	2	365
2014	CR	62	27	4	2	1	2	2	92	4	993
2014	CR-02	69	23	0	0	0	9	0	100	0	35
2014	CR-03	66	30	1	1	1	1	1	97	2	163
2014	CR-04	59	27	5	3	2	2	2	89	5	564
2014	CR-05	64	27	4	1	0	2	1	94	2	230
2011	CR	67	23	4	2	1	1	1	92	3	1132
2011	CR-02	63	31	0	6	0	0	0	94	6	16
2011	CR-03	65	25	6	2	1	2	0	92	2	126
2011	CR-04	68	21	5	2	1	1	2	92	4	692
2011	CR-05	66	25	3	2	1	2	1	94	3	286
2008	CR	66	23	5	2	1	1	2	92	3	903
2008	CR-03	60	29	5	1	0	0	5	93	1	80
2008	CR-04	67	21	5	2	1	1	2	92	4	599
2008	CR-05	65	25	5	1	2	2	2	92	3	200

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	32	16	7	5	3	0	71	13	902
2017	CR-02	41	44	11	4	0	0	0	85	4	27
2017	CR-03	36	39	18	2	3	1	0	76	6	89
2017	CR-04	34	30	16	8	6	5	0	68	15	418
2017	CR-05	39	32	15	8	3	2	1	73	12	364
2014	CR	25	37	16	10	8	4	1	65	19	993
2014	CR-02	49	37	6	0	0	9	0	94	0	35
2014	CR-03	30	45	14	4	2	4	1	79	6	164
2014	CR-04	24	35	16	10	11	3	1	62	22	564
2014	CR-05	21	37	19	14	7	3	0	60	21	229
2011	CR	27	33	19	11	7	2	1	62	19	1130
2011	CR-02	38	50	13	0	0	0	0	88	0	16
2011	CR-03	27	37	22	5	6	2	2	66	11	126
2011	CR-04	28	31	19	11	8	2	1	61	19	690
2011	CR-05	24	35	17	14	7	2	0	61	22	286
2008	CR	23	41	17	8	8	2	0	66	16	904
2008	CR-03	23	43	18	6	5	3	4	69	12	80
2008	CR-04	23	41	17	8	9	2	0	65	17	599
2008	CR-05	25	43	15	9	7	3	0	69	15	200

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	27	16	10	11	4	2	60	23	901
2017	CR-02	37	30	11	7	0	11	4	79	8	27
2017	CR-03	26	29	21	14	7	2	1	57	21	89
2017	CR-04	27	25	15	11	15	3	3	56	28	416
2017	CR-05	31	28	17	9	8	5	1	63	19	365
2014	CR	15	25	17	17	19	4	3	43	39	994
2014	CR-02	24	44	6	9	3	12	3	79	14	34
2014	CR-03	18	26	24	15	12	4	1	46	28	164
2014	CR-04	15	23	15	18	21	4	3	42	42	565
2014	CR-05	10	27	19	18	20	3	3	39	41	230
2011	CR	14	24	19	18	19	2	3	41	39	1131
2011	CR-02	19	31	31	6	6	6	0	53	13	16
2011	CR-03	17	27	26	10	13	3	4	47	25	126
2011	CR-04	14	24	17	20	20	2	3	40	42	692
2011	CR-05	14	24	19	19	21	1	2	39	41	285
2008	CR	16	37	16	13	14	3	1	56	28	903
2008	CR-03	18	26	19	10	13	6	9	51	26	80
2008	CR-04	16	38	15	14	13	3	1	56	28	597
2008	CR-05	15	38	14	13	17	1	1	55	31	201

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	28	30	21	7	5	8	1	64	13	900
2017	CR-02	33	30	19	0	0	14	4	77	0	27
2017	CR-03	21	34	25	7	3	9	1	61	11	89
2017	CR-04	28	28	19	8	6	8	1	63	16	416
2017	CR-05	30	32	22	5	4	7	1	67	10	364

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	33	14	3	2	4	0	81	5	897
2017	CR-02	40	37	15	0	0	7	0	84	0	27
2017	CR-03	33	47	14	2	2	2	0	82	5	89
2017	CR-04	44	30	16	4	2	3	1	77	7	414
2017	CR-05	47	33	11	2	1	5	0	85	3	363
2014	CR	38	38	12	3	3	4	1	81	6	994
2014	CR-02	66	23	6	3	3	0	0	89	6	35
2014	CR-03	40	43	11	1	1	4	0	87	2	164
2014	CR-04	38	36	12	4	4	4	2	79	8	564
2014	CR-05	32	43	15	3	1	5	0	79	5	230

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	48	37	9	2	2	1	0	87	4	901
2017	CR-02	44	44	11	0	0	0	0	89	0	27
2017	CR-03	39	49	8	0	1	2	0	91	1	89
2017	CR-04	46	37	9	3	3	2	0	85	6	417
2017	CR-05	54	33	9	2	1	1	1	88	3	364
2014	CR	37	41	13	3	3	3	0	81	6	994
2014	CR-02	57	29	11	3	0	0	0	86	3	35
2014	CR-03	37	45	13	1	1	2	0	84	3	164
2014	CR-04	39	39	12	4	3	3	0	80	7	565
2014	CR-05	32	45	15	3	2	4	0	80	5	229
2011	CR	33	40	14	4	3	5	0	78	8	1132
2011	CR-02	38	44	19	0	0	0	0	81	0	16
2011	CR-03	34	41	10	4	4	6	1	80	9	125
2011	CR-04	33	39	15	5	3	5	0	76	8	693
2011	CR-05	33	42	14	3	3	5	0	78	7	286

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	54	34	7	2	2	0	89	4	899
2017	CR-02	55	34	11	0	0	0	89	0	27
2017	CR-03	39	53	6	0	2	0	92	2	89
2017	CR-04	53	33	8	2	3	1	87	5	416
2017	CR-05	58	31	7	2	1	0	89	4	363
2014	CR	43	40	10	4	3	1	84	7	992
2014	CR-02	68	26	6	0	0	0	94	0	34
2014	CR-03	41	44	10	2	2	1	86	4	164
2014	CR-04	42	39	10	4	4	1	81	8	563
2014	CR-05	42	44	8	4	1	0	87	5	230
2011	CR	40	40	11	5	3	1	81	8	1133
2011	CR-02	44	50	6	0	0	0	94	0	16
2011	CR-03	42	36	12	4	5	2	79	9	126
2011	CR-04	41	40	11	5	3	0	81	8	692
2011	CR-05	39	41	10	6	2	1	81	8	287
2008	CR	39	41	11	5	3	1	80	8	902
2008	CR-03	40	45	8	8	0	0	85	8	80
2008	CR-04	39	39	12	4	4	1	80	8	598
2008	CR-05	35	44	12	4	3	0	80	8	201

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	47	31	14	4	3	1	79	7	899
2017	CR-02	55	30	15	0	0	0	85	0	27
2017	CR-03	41	39	16	1	3	0	80	5	89
2017	CR-04	44	28	17	5	4	1	73	10	416
2017	CR-05	52	32	9	4	1	1	85	6	363
2014	CR	30	40	17	7	5	1	70	12	995
2014	CR-02	51	46	3	0	0	0	97	0	35
2014	CR-03	34	45	15	3	3	0	79	6	164
2014	CR-04	29	37	18	8	7	1	67	15	565
2014	CR-05	26	42	20	8	3	1	68	12	230
2011	CR	30	39	17	7	5	1	70	13	1133
2011	CR-02	44	50	6	0	0	0	94	0	16
2011	CR-03	34	38	15	7	6	0	72	13	125
2011	CR-04	29	39	19	6	5	2	69	12	693
2011	CR-05	30	39	15	9	5	2	70	14	287

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	45	34	14	4	2	0	0	79	7	900
2017	CR-02	55	34	11	0	0	0	0	89	0	27
2017	CR-03	39	44	16	0	1	0	0	83	1	89
2017	CR-04	43	31	17	5	3	1	0	74	9	417
2017	CR-05	47	37	11	3	2	0	0	84	5	363
2014	CR	30	42	17	6	5	0	0	72	11	995
2014	CR-02	51	43	6	0	0	0	0	94	0	35
2014	CR-03	33	45	16	2	2	0	1	79	4	165
2014	CR-04	29	40	17	8	6	1	0	69	14	564
2014	CR-05	27	43	20	6	3	0	0	70	9	230
2011	CR	28	41	17	7	5	1	0	71	12	1130
2011	CR-02	44	50	6	0	0	0	0	94	0	16
2011	CR-03	31	44	11	7	4	1	1	77	11	124
2011	CR-04	28	40	20	6	5	1	0	69	11	693
2011	CR-05	26	43	15	9	5	2	0	70	14	286
2008	CR	33	40	14	9	4	1	0	73	13	904
2008	CR-03	35	41	15	4	5	0	0	76	9	80
2008	CR-04	35	37	13	10	4	1	0	73	14	598
2008	CR-05	26	48	15	6	5	0	0	74	11	201

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	26	16	8	6	5	1	69	14	896
2017	CR-02	55	34	4	0	0	7	0	96	0	27
2017	CR-03	35	34	18	2	3	8	0	74	6	89
2017	CR-04	37	23	17	9	8	5	1	64	18	417
2017	CR-05	42	28	14	9	4	3	0	72	13	359
2014	CR	29	29	17	10	9	5	0	61	20	996
2014	CR-02	43	26	23	0	0	9	0	75	0	35
2014	CR-03	31	39	13	5	4	8	1	77	9	165
2014	CR-04	27	27	18	12	11	4	0	57	24	565
2014	CR-05	28	29	20	12	9	3	0	59	21	230
2011	CR	30	28	17	9	10	5	1	62	20	1131
2011	CR-02	44	25	25	6	0	0	0	69	6	16
2011	CR-03	34	31	14	7	8	6	0	69	16	125
2011	CR-04	31	25	19	8	11	5	1	60	20	690
2011	CR-05	26	32	15	13	9	5	0	61	23	288
2008	CR	29	30	17	8	9	6	0	63	19	903
2008	CR-03	38	23	15	10	9	6	0	64	20	80
2008	CR-04	28	29	18	8	10	6	1	61	19	598
2008	CR-05	29	34	16	9	9	5	0	66	18	200

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CR	20	50	30	902
2017	CR-02	4	85	11	27
2017	CR-03	5	75	20	88
2017	CR-04	25	41	34	418
2017	CR-05	20	51	29	365
2014	CR	26	41	32	994
2014	CR-02	3	83	14	35
2014	CR-03	11	67	22	164
2014	CR-04	31	34	35	565
2014	CR-05	28	35	36	229
2011	CR	31	39	30	1134
2011	CR-02	13	69	19	16
2011	CR-03	15	65	20	126
2011	CR-04	32	35	33	692
2011	CR-05	37	36	27	288

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CR	18	33	29	2	12	6	185
2017	CR-04	16	33	32	2	14	3	106
2017	CR-05	15	36	26	3	10	10	72
2014	CR	19	30	29	7	9999	15	263
2014	CR-03	50	39	0	0	9999	11	18
2014	CR-04	16	28	34	8	9999	15	178
2014	CR-05	19	32	26	6	9999	17	65
2011	CR	18	35	33	4	9999	10	347
2011	CR-03	32	26	21	0	9999	21	19
2011	CR-04	16	33	35	4	9999	12	218
2011	CR-05	18	40	32	5	9999	6	106

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	17	83	899
2017	CR-02	23	77	26
2017	CR-03	24	76	89
2017	CR-04	20	80	415
2017	CR-05	10	90	365
2014	CR	19	81	994
2014	CR-03	18	82	165
2014	CR-04	20	80	563
2014	CR-05	20	80	230

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CR	63	152
2017	CR-03	86	21
2017	CR-04	58	85
2017	CR-05	54	37
2014	CR	63	189
2014	CR-03	86	29
2014	CR-04	54	112
2014	CR-05	67	45

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CR	49	152
2017	CR-04	51	85
2017	CR-05	68	37
2014	CR	56	189
2014	CR-03	41	29
2014	CR-04	63	112
2014	CR-05	51	45

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	37
2014	CR-03	0	29

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CR	152
2017	CR-03	21
2017	CR-04	85
2017	CR-05	37
2014	CR	189
2014	CR-03	29
2014	CR-04	112
2014	CR-05	45

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CR	3	152
2017	CR-03	0	21
2014	CR	5	189
2014	CR-04	6	112

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	37
2014	CR	3	189
2014	CR-03	0	29

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR-03	0	21
2017	CR-05	0	37
2014	CR	4	189

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CR	30	152
2017	CR-03	33	21
2017	CR-04	25	85
2017	CR-05	41	37
2014	CR	37	189
2014	CR-03	21	29
2014	CR-04	40	112
2014	CR-05	42	45

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CR	40	152
2017	CR-04	46	85
2017	CR-05	43	37
2014	CR	42	189
2014	CR-03	24	29
2014	CR-04	49	112
2014	CR-05	40	45

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	CR	36	152
2017	CR-03	29	21
2017	CR-04	40	85
2017	CR-05	32	37
2014	CR	39	189
2014	CR-03	35	29
2014	CR-04	38	112
2014	CR-05	44	45

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CR	40	152
2017	CR-04	48	85
2017	CR-05	33	37
2014	CR	38	189
2014	CR-03	35	29
2014	CR-04	37	112
2014	CR-05	42	45

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CR	20	152
2017	CR-04	20	85
2017	CR-05	27	37
2014	CR	21	189
2014	CR-04	25	112
2014	CR-05	20	45

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CR	52	152
2017	CR-03	48	21
2017	CR-04	52	85
2017	CR-05	46	37
2014	CR	56	189
2014	CR-03	69	29
2014	CR-04	53	112
2014	CR-05	56	45

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	CR	30	152
2017	CR-04	34	85
2017	CR-05	33	37
2014	CR	31	189
2014	CR-03	35	29
2014	CR-04	29	112
2014	CR-05	38	45

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	CR-04	85
2014	CR	189
2014	CR-03	29
2014	CR-04	112
2014	CR-05	45

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	CR	4	152
2017	CR-03	0	21
2014	CR	5	189
2014	CR-04	6	112

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	CR	7	152
2017	CR-03	0	21
2017	CR-04	8	85
2014	CR	10	189
2014	CR-04	9	112

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CR	40	152
2017	CR-03	24	21
2017	CR-04	48	85
2017	CR-05	35	37
2014	CR	41	189
2014	CR-03	28	29
2014	CR-04	51	112
2014	CR-05	27	45

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	CR	17	152
2017	CR-03	0	21
2017	CR-04	22	85
2017	CR-05	16	37
2014	CR	25	189
2014	CR-04	30	112
2014	CR-05	24	45

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	14	152
2017	CR-04	15	85
2017	CR-05	19	37
2014	CR	15	189
2014	CR-03	17	29
2014	CR-04	17	112
2014	CR-05	11	45

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CR	54	153
2017	CR-03	76	21
2017	CR-04	52	85
2017	CR-05	46	37
2014	CR	52	189
2014	CR-03	55	29
2014	CR-04	52	112
2014	CR-05	51	45

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	CR	21	153
2017	CR-04	24	85
2017	CR-05	19	37
2014	CR	27	189
2014	CR-03	31	29
2014	CR-04	26	112
2014	CR-05	27	45

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CR	8	153
2017	CR-04	8	85
2014	CR	10	189
2014	CR-04	13	112

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CR	21	153
2017	CR-04	21	85
2017	CR-05	24	37
2014	CR	25	189
2014	CR-04	32	112
2014	CR-05	18	45

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CR	8	153
2017	CR-04	6	85
2014	CR	12	189
2014	CR-04	13	112
2014	CR-05	11	45

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CR	12	153
2017	CR-04	13	85
2014	CR	8	189
2014	CR-03	0	29
2014	CR-04	12	112

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CR	9	153
2017	CR-04	9	85
2014	CR	20	189
2014	CR-03	24	29
2014	CR-04	18	112
2014	CR-05	20	45

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	6	153
2017	CR-03	0	21
2014	CR	9	189
2014	CR-04	12	112

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CR	26	153
2017	CR-04	26	85
2017	CR-05	36	37
2014	CR	21	189
2014	CR-03	24	29
2014	CR-04	18	112
2014	CR-05	29	45

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CR	24	135
2017	CR-03	41	17
2017	CR-04	16	74
2017	CR-05	29	34
2014	CR	19	172
2014	CR-03	28	29
2014	CR-04	13	98
2014	CR-05	26	42

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CR	18	135
2017	CR-04	20	74
2017	CR-05	18	34
2014	CR	18	172
2014	CR-03	17	29
2014	CR-04	18	98
2014	CR-05	19	42

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CR	20	135
2017	CR-03	41	17
2017	CR-04	15	74
2017	CR-05	21	34
2014	CR	16	172
2014	CR-03	21	29
2014	CR-04	14	98
2014	CR-05	14	42

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CR	8	135
2017	CR-04	8	74
2014	CR	8	172
2014	CR-04	9	98

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CR	10	135
2017	CR-03	0	17
2017	CR-04	7	74
2017	CR-05	24	34
2014	CR	11	172
2014	CR-04	11	98
2014	CR-05	17	42

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR	12	135
2017	CR-03	0	17
2017	CR-04	12	74
2017	CR-05	17	34
2014	CR	12	172
2014	CR-03	0	29
2014	CR-04	16	98

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR	12	135
2017	CR-04	11	74
2017	CR-05	17	34
2014	CR	10	172
2014	CR-04	15	98

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CR	16	135
2017	CR-04	16	74
2017	CR-05	21	34
2014	CR	10	172
2014	CR-04	10	98
2014	CR-05	12	42

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CR	19	135
2017	CR-04	19	74
2017	CR-05	24	34
2014	CR	16	172
2014	CR-03	24	29
2014	CR-04	13	98
2014	CR-05	19	42

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CR	17	135
2017	CR-04	23	74
2014	CR	20	172
2014	CR-04	21	98
2014	CR-05	21	42

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CR	6	135
2017	CR-04	7	74
2014	CR	10	172
2014	CR-03	17	29
2014	CR-04	11	98

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CR	36	135
2017	CR-04	43	74
2017	CR-05	36	34
2014	CR	34	172
2014	CR-03	38	29
2014	CR-04	37	98
2014	CR-05	29	42

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	CR-03	0	17
2017	CR-04	0	74

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CR	37	135
2017	CR-04	45	74
2017	CR-05	26	34
2014	CR	45	172
2014	CR-03	38	29
2014	CR-04	46	98
2014	CR-05	50	42

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	CR-03	0	17
2017	CR-04	0	74

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	13	135
2017	CR-04	16	74
2014	CR	13	172
2014	CR-04	10	98
2014	CR-05	21	42

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	90	10	153
2017	CR-03	95	5	21
2017	CR-04	90	10	85
2017	CR-05	92	8	37

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	21	19	17	4	4	25	10	62	12	901
2017	CR-02	15	26	19	7	0	26	7	61	11	27
2017	CR-03	26	27	23	6	5	6	9	62	12	89
2017	CR-04	22	17	18	4	5	24	10	59	14	416
2017	CR-05	20	19	15	2	2	31	11	66	8	365
2014	CR	16	23	19	4	6	24	8	57	14	996
2014	CR-02	20	29	14	0	0	17	20	77	0	35
2014	CR-03	21	24	22	4	3	22	5	61	9	165
2014	CR-04	17	23	17	4	7	24	8	59	16	565
2014	CR-05	12	18	24	4	5	27	9	47	15	230

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	30	15	3	3	10	2	76	6	899
2017	CR-02	29	34	7	4	0	26	0	85	5	27
2017	CR-03	35	39	14	3	3	3	2	78	7	87
2017	CR-04	36	28	16	3	4	11	2	74	8	415
2017	CR-05	38	31	15	2	2	10	2	78	4	366
2014	CR	26	34	17	4	4	13	2	70	9	996
2014	CR-02	34	43	11	0	0	9	3	87	0	35
2014	CR-03	29	41	15	1	4	10	1	78	5	165
2014	CR-04	27	32	15	4	5	15	1	71	10	565
2014	CR-05	20	31	24	7	3	13	3	61	11	230
2011	CR	34	33	17	5	3	7	1	73	9	1134
2011	CR-02	44	44	6	0	0	6	0	93	0	16
2011	CR-03	34	38	17	5	4	2	0	74	9	125
2011	CR-04	35	31	17	5	2	9	1	73	9	695
2011	CR-05	31	35	19	5	3	6	0	71	9	287

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	23	48	14	7	3	2	2	75	10	904
2017	CR-02	15	37	26	0	4	11	7	63	5	27
2017	CR-03	19	39	29	7	3	1	1	60	10	89
2017	CR-04	25	49	12	7	3	2	2	77	11	418
2017	CR-05	23	50	13	8	2	2	2	76	10	366
2014	CR	19	50	15	7	2	4	2	74	10	996
2014	CR-02	11	34	20	11	6	11	6	55	21	35
2014	CR-03	13	41	22	15	2	6	1	58	18	165
2014	CR-04	22	52	13	5	2	3	3	79	7	565
2014	CR-05	18	55	13	8	1	3	1	76	10	230
2011	CR	20	53	15	7	1	2	2	76	8	1132
2011	CR-02	6	56	13	25	0	0	0	63	25	16
2011	CR-03	19	51	20	6	0	2	3	73	6	126
2011	CR-04	20	53	15	6	1	2	2	77	7	693
2011	CR-05	22	52	13	8	1	2	2	77	9	286
2008	CR	20	50	15	9	3	2	1	72	12	904
2008	CR-03	13	44	20	13	3	4	5	62	16	80
2008	CR-04	19	51	16	8	4	2	0	72	12	598
2008	CR-05	25	49	11	10	3	1	0	75	14	201

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	17	28	21	4	3	21	7	62	9	900
2017	CR-02	19	34	22	0	0	19	7	70	0	27
2017	CR-03	18	27	35	3	1	7	8	53	5	88
2017	CR-04	14	29	20	5	4	22	6	60	12	416
2017	CR-05	18	27	18	4	2	23	7	66	9	365
2014	CR	11	28	23	5	5	21	8	54	14	992
2014	CR-02	6	46	11	0	0	31	6	82	0	35
2014	CR-03	9	28	30	4	3	23	3	50	9	163
2014	CR-04	12	29	21	5	6	18	9	56	15	563
2014	CR-05	12	23	24	7	5	23	6	49	17	230
2011	CR	14	29	23	6	4	16	7	57	13	1129
2011	CR-02	19	38	25	0	0	19	0	69	0	16
2011	CR-03	17	27	28	6	5	10	7	54	13	126
2011	CR-04	16	30	21	6	4	16	7	59	13	690
2011	CR-05	9	26	26	8	3	19	9	49	16	286

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	31	10	2	1	8	3	86	3	902
2017	CR-02	34	45	4	0	0	14	3	95	0	27
2017	CR-03	33	52	9	1	0	5	1	89	1	89
2017	CR-04	45	29	11	2	2	9	2	84	4	417
2017	CR-05	52	27	8	2	1	7	3	88	3	365
2014	CR	35	38	11	3	2	9	2	82	6	996
2014	CR-02	23	49	6	3	0	17	3	89	4	35
2014	CR-03	35	45	10	2	1	7	1	87	3	165
2014	CR-04	36	35	12	3	3	8	3	80	6	565
2014	CR-05	34	37	12	6	0	10	2	80	6	230
2011	CR	39	37	11	3	2	8	2	83	5	1131
2011	CR-02	25	63	6	0	0	6	0	93	0	16
2011	CR-03	35	44	10	1	2	5	2	85	3	126
2011	CR-04	40	34	10	4	2	8	2	82	7	691
2011	CR-05	39	37	12	2	0	8	2	84	3	287
2008	CR	37	37	12	2	1	10	1	83	3	905
2008	CR-03	28	35	20	0	0	13	5	76	0	80
2008	CR-04	38	36	12	3	1	10	1	83	4	599
2008	CR-05	36	41	9	2	0	10	1	87	3	201

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	41	31	12	2	1	10	3	82	4	904
2017	CR-02	34	41	7	0	0	15	3	91	0	27
2017	CR-03	29	52	11	3	0	3	1	85	4	89
2017	CR-04	40	29	13	2	2	12	2	80	5	418
2017	CR-05	45	28	11	1	1	10	4	84	3	366
2014	CR	30	36	14	3	3	11	3	77	7	992
2014	CR-02	23	49	9	0	0	17	3	89	0	35
2014	CR-03	28	42	15	3	2	9	1	78	5	163
2014	CR-04	32	34	13	3	4	11	4	77	8	563
2014	CR-05	30	37	15	3	1	12	1	77	5	230
2011	CR	33	37	13	3	2	10	2	80	5	1126
2011	CR-02	20	67	0	0	0	13	0	100	0	15
2011	CR-03	28	45	15	2	1	7	2	81	3	124
2011	CR-04	36	34	12	3	2	11	2	80	6	691
2011	CR-05	31	38	15	3	1	10	2	78	5	285
2008	CR	34	37	13	3	2	9	1	80	6	903
2008	CR-03	33	37	17	0	0	12	1	81	0	78
2008	CR-04	34	38	12	4	3	9	1	79	8	599
2008	CR-05	36	35	13	2	1	8	2	80	4	201

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	7	93	896
2017	CR-03	6	94	88
2017	CR-04	8	92	417
2017	CR-05	6	94	362
2014	CR	7	93	994
2014	CR-02	0	100	35
2014	CR-03	7	93	165
2014	CR-04	8	92	563
2014	CR-05	7	93	230

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	CR	31	64
2017	CR-04	26	34
2017	CR-05	27	22
2014	CR	47	74
2014	CR-03	45	11
2014	CR-04	51	47
2014	CR-05	40	15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CR	77	64
2017	CR-04	74	34
2017	CR-05	86	22
2014	CR	81	74
2014	CR-03	91	11
2014	CR-04	75	47
2014	CR-05	93	15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	CR	64
2017	CR-04	34
2017	CR-05	22
2014	CR-03	11
2014	CR-05	15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CR	64
2017	CR-04	34
2017	CR-05	22
2014	CR	74
2014	CR-03	11
2014	CR-04	47
2014	CR-05	15

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	11	64
2017	CR-04	17	34
2017	CR-05	0	22
2014	CR	7	74
2014	CR-05	0	15

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	CR	14	63
2014	CR	13	74
2014	CR-04	11	47

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	CR	8	63
2014	CR	9	74
2014	CR-04	11	47
2014	CR-05	0	15

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	22
2014	CR-05	0	15

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	CR	27	63
2017	CR-04	24	33
2017	CR-05	36	22
2014	CR	22	74
2014	CR-04	19	47
2014	CR-05	33	15

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	CR	22	63
2017	CR-04	24	33
2014	CR	9	74
2014	CR-03	0	11

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	CR-04	33
2017	CR-05	22
2014	CR-03	11
2014	CR-05	15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	CR	63
2017	CR-04	33
2017	CR-05	22

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	CR	20	63
2017	CR-04	27	33

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	22

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	CR	16	63
2017	CR-04	21	33
2014	CR	24	74
2014	CR-04	26	47

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	CR	63
2017	CR-04	33
2017	CR-05	22
2014	CR-03	11
2014	CR-05	15

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	22	63
2017	CR-04	24	33
2014	CR	47	74
2014	CR-03	45	11
2014	CR-04	49	47
2014	CR-05	40	15

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CR	20	63
2017	CR-04	17	34
2017	CR-05	24	21
2014	CR	24	74
2014	CR-04	26	47

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	CR	12	63
2017	CR-04	17	34
2014	CR	16	74
2014	CR-04	15	47

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CR	18	63
2017	CR-04	27	34
2014	CR	22	74
2014	CR-04	28	47

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CR	13	63
2014	CR	11	74
2014	CR-04	13	47

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	21
2014	CR	15	74
2014	CR-04	13	47

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CR	50	63
2017	CR-04	42	34
2017	CR-05	62	21
2014	CR	39	74
2014	CR-04	43	47

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CR	12	56
2014	CR-05	0	14

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CR	21	56
2017	CR-04	20	30
2017	CR-05	31	19
2014	CR	20	65
2014	CR-04	17	40

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CR	9	56
2014	CR-05	0	14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	CR-05	19
2014	CR-03	10
2014	CR-04	40

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	CR	56
2017	CR-04	30
2017	CR-05	19
2014	CR-03	10
2014	CR-05	14

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR	11	56
2014	CR-03	0	10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	19
2014	CR	14	65

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CR	18	56
2017	CR-05	26	19
2014	CR-03	0	10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CR	9	56
2017	CR-04	17	30
2017	CR-05	0	19
2014	CR-03	0	10

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CR	16	56
2017	CR-04	23	30
2014	CR	12	65

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	Total responses
2017	CR	56
2017	CR-04	30
2017	CR-05	19

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CR	27	56
2017	CR-04	34	30
2017	CR-05	26	19
2014	CR	29	65
2014	CR-04	30	40
2014	CR-05	36	14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	CR	56
2017	CR-04	30
2017	CR-05	19
2014	CR-03	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CR	50	56
2017	CR-04	60	30
2017	CR-05	42	19
2014	CR	65	65
2014	CR-03	50	10
2014	CR-04	63	40
2014	CR-05	79	14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	CR	56
2017	CR-04	30
2017	CR-05	19

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	14	56
2014	CR	14	65
2014	CR-04	15	40

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	87	13	63
2017	CR-04	82	18	34
2017	CR-05	95	5	21

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	24	21	17	2	2	27	8	68	6	903
2017	CR-02	26	30	19	0	0	18	7	75	0	27
2017	CR-03	30	29	23	1	1	10	6	71	3	89
2017	CR-04	22	20	18	2	3	26	8	65	8	417
2017	CR-05	24	18	16	1	2	32	8	70	5	366
2014	CR	18	24	19	3	3	27	7	63	8	993
2014	CR-02	23	34	14	0	0	29	0	80	0	35
2014	CR-03	20	30	19	2	2	20	5	67	7	165
2014	CR-04	19	21	18	3	4	26	8	62	10	563
2014	CR-05	11	23	23	2	1	33	7	57	5	229

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	30	15	2	2	12	3	78	4	900
2017	CR-02	29	34	11	0	0	26	0	85	0	27
2017	CR-03	34	33	22	2	1	6	2	73	4	88
2017	CR-04	35	29	15	2	3	13	3	77	6	417
2017	CR-05	40	30	14	1	1	11	3	81	3	365
2014	CR	27	34	17	3	3	15	2	73	7	995
2014	CR-02	40	40	6	0	0	14	0	93	0	35
2014	CR-03	28	41	16	3	2	9	1	76	5	165
2014	CR-04	28	32	16	3	4	15	2	73	8	564
2014	CR-05	21	33	22	3	1	19	2	68	4	230
2011	CR	38	34	14	3	1	9	1	80	4	1132
2011	CR-02	50	38	6	0	0	0	6	93	0	16
2011	CR-03	41	38	10	4	1	6	0	85	5	126
2011	CR-04	38	32	14	2	2	11	1	79	5	692
2011	CR-05	36	38	15	2	0	8	0	80	3	286

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	23	22	20	15	16	0	4	47	32	900
2017	CR-02	44	15	11	7	15	4	4	64	24	27
2017	CR-03	19	18	28	15	14	0	7	40	30	89
2017	CR-04	26	20	20	14	15	0	4	48	30	417
2017	CR-05	20	26	18	16	17	1	3	47	34	363

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	27	25	9	4	1	2	62	13	903
2017	CR-02	67	7	22	3	0	0	0	74	3	27
2017	CR-03	42	31	23	2	0	0	2	75	2	89
2017	CR-04	32	29	24	10	3	1	2	62	13	417
2017	CR-05	30	26	27	9	6	1	1	57	15	366

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	28	18	6	2	1	4	72	9	899
2017	CR-02	56	15	22	3	0	0	4	73	3	27
2017	CR-03	46	28	20	1	0	0	5	78	1	89
2017	CR-04	39	28	17	8	2	1	4	72	10	415
2017	CR-05	38	30	19	6	3	1	3	71	9	364

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	25	19	10	5	2	3	63	16	901
2017	CR-02	63	19	14	0	0	4	0	85	0	27
2017	CR-03	44	23	23	7	0	0	3	70	7	89
2017	CR-04	35	23	19	12	5	3	3	62	18	417
2017	CR-05	31	27	20	10	7	1	4	61	18	364

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	58	17	8	2	1	1	12	86	4	900
2017	CR-02	78	14	7	0	0	0	0	93	0	27
2017	CR-03	59	16	14	0	1	0	11	84	1	89
2017	CR-04	60	14	6	3	1	1	14	87	6	415
2017	CR-05	54	22	9	2	2	1	10	86	4	365

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	25	16	6	5	1	2	72	11	903
2017	CR-02	59	22	11	7	0	0	0	82	7	27
2017	CR-03	56	22	12	2	0	1	6	84	2	89
2017	CR-04	43	23	19	5	8	1	2	67	14	418
2017	CR-05	46	28	15	7	3	1	1	75	10	365

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	41	29	17	6	3	1	3	73	9	901
2017	CR-02	56	19	14	0	0	7	4	84	0	27
2017	CR-03	43	28	18	3	1	2	5	76	5	89
2017	CR-04	39	26	18	7	4	1	4	69	12	418
2017	CR-05	41	33	16	5	2	1	2	76	7	363

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	31	18	8	4	1	3	70	12	903
2017	CR-02	52	30	14	0	0	0	4	85	0	27
2017	CR-03	44	31	17	2	0	2	3	80	2	89
2017	CR-04	36	28	19	9	4	1	3	66	14	418
2017	CR-05	33	34	17	8	4	0	3	70	13	365

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	38	29	16	8	3	1	3	71	12	903
2017	CR-02	48	26	15	0	0	4	7	83	0	27
2017	CR-03	38	35	15	6	1	1	5	77	7	89
2017	CR-04	37	25	17	11	4	2	4	65	16	418
2017	CR-05	38	33	16	6	4	1	2	74	10	365

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	31	17	8	4	1	3	70	12	902
2017	CR-02	52	19	18	4	0	4	4	76	4	27
2017	CR-03	49	27	18	0	0	1	5	81	0	88
2017	CR-04	36	30	17	9	3	2	3	70	13	418
2017	CR-05	31	34	18	8	6	1	2	67	15	365

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	61	21	11	3	2	3	83	5	899
2017	CR-02	59	19	19	0	0	4	81	0	27
2017	CR-03	59	23	16	1	0	1	83	1	88
2017	CR-04	61	19	11	4	2	4	83	6	416
2017	CR-05	60	22	10	4	2	2	84	6	364

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	68	13	5	4	2	1	6	88	7	898
2017	CR-02	59	11	15	0	4	3	7	79	4	27
2017	CR-03	49	25	10	5	3	0	8	80	9	88
2017	CR-04	65	14	6	4	3	1	8	86	7	415
2017	CR-05	77	9	3	4	2	1	4	91	6	364

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	57	22	11	4	2	0	4	82	7	901
2017	CR-02	52	15	26	4	4	0	0	67	7	27
2017	CR-03	38	20	18	11	5	1	7	63	17	89
2017	CR-04	55	23	11	4	2	0	4	82	7	417
2017	CR-05	65	21	7	3	2	0	3	88	5	364

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	69	12	7	4	3	0	4	85	8	900
2017	CR-02	78	0	7	4	4	3	4	84	8	27
2017	CR-03	69	11	7	5	1	0	7	87	6	88
2017	CR-04	66	12	8	5	4	0	4	82	9	417
2017	CR-05	72	12	6	4	2	0	4	87	6	364

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	65	6	2	1	1	25	95	2	900
2017	CR-02	71	7	4	4	3	11	91	4	27
2017	CR-03	63	10	2	1	1	23	96	1	89
2017	CR-04	64	7	2	1	0	26	95	2	416
2017	CR-05	65	5	2	1	1	26	95	2	364

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	73	11	4	1	1	0	9	93	2	897
2017	CR-02	74	4	4	4	0	0	14	91	4	27
2017	CR-03	73	9	3	0	0	1	14	96	0	89
2017	CR-04	70	14	5	1	1	0	9	93	2	414
2017	CR-05	75	11	4	1	1	0	8	93	2	363

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	17	14	10	8	1	4	66	19	903
2017	CR-02	41	18	30	7	4	0	0	59	11	27
2017	CR-03	50	24	9	7	2	1	7	80	10	88
2017	CR-04	45	16	14	9	10	2	4	64	20	418
2017	CR-05	46	17	14	12	7	0	4	66	20	366

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	54	26	9	3	4	4	83	7	902
2017	CR-02	73	12	8	3	0	4	88	4	26
2017	CR-03	59	19	11	1	0	9	86	1	88
2017	CR-04	51	26	10	4	5	4	81	9	418
2017	CR-05	55	28	8	3	3	2	85	7	366

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	23	35	30	7	3	1	1	59	10	904
2017	CR-02	41	29	26	0	0	0	4	73	0	27
2017	CR-03	32	38	21	6	2	0	1	70	8	89
2017	CR-04	21	34	31	8	4	1	1	57	12	418
2017	CR-05	21	37	31	7	2	1	1	59	10	366

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	4	12	33	29	20	1	50	17	900
2017	CR-02	0	4	34	22	41	0	63	4	27
2017	CR-03	5	8	23	29	34	2	64	13	89
2017	CR-04	5	13	32	28	19	1	49	19	414
2017	CR-05	4	12	36	30	17	2	48	16	366

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	36	18	6	4	7	1	70	10	902
2017	CR-02	22	45	22	0	0	11	0	75	0	27
2017	CR-03	26	36	27	5	1	6	0	65	6	89
2017	CR-04	32	33	16	6	5	6	1	70	13	417
2017	CR-05	26	38	19	7	2	7	1	70	10	365

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	26	40	20	9	4	2	67	13	904
2017	CR-02	18	56	19	7	0	0	74	7	27
2017	CR-03	18	43	26	7	6	1	61	13	89
2017	CR-04	26	40	17	9	6	2	67	15	418
2017	CR-05	27	39	21	8	2	2	67	11	366

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	15	85	904
2017	CR-03	9	91	89
2017	CR-04	17	83	418
2017	CR-05	15	85	366
2014	CR	14	86	992
2014	CR-03	10	90	165
2014	CR-04	16	84	563
2014	CR-05	12	88	228

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	81	19	135
2017	CR-04	74	26	70
2017	CR-05	87	13	54
2014	CR	76	24	135
2014	CR-03	87	13	15
2014	CR-04	74	26	91
2014	CR-05	81	19	27

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	48	10	3	4	0	83	7	108
2017	CR-04	23	56	13	2	6	0	79	8	52
2017	CR-05	48	41	7	2	2	0	89	4	46
2014	CR	51	32	10	6	1	1	83	7	103
2014	CR-03	54	31	15	0	0	0	85	0	13
2014	CR-04	48	33	10	6	1	1	82	8	67
2014	CR-05	54	32	5	9	0	0	86	9	22

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	22	18	10	11	1	1	38	62	904
2017	CR-02	66	7	4	11	7	0	4	69	31	27
2017	CR-03	43	18	16	15	8	1	0	43	57	89
2017	CR-04	40	20	20	8	9	1	1	41	59	418
2017	CR-05	31	26	18	10	13	1	1	32	68	366

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	25	538
2017	CR-03	29	49
2017	CR-04	27	236
2017	CR-05	20	243

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	28	538
2017	CR-03	16	49
2017	CR-04	27	236
2017	CR-05	31	243

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	27	538
2017	CR-03	22	49
2017	CR-04	26	236
2017	CR-05	27	243

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CR	38	538
2017	CR-03	51	49
2017	CR-04	27	236
2017	CR-05	45	243

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CR	8	538
2017	CR-03	4	49
2017	CR-04	11	236
2017	CR-05	7	243

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CR	41	538
2017	CR-03	24	49
2017	CR-04	45	236
2017	CR-05	41	243

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CR	10	54	15	8	2	10	528
2017	CR-03	15	47	21	11	4	2	47
2017	CR-04	11	51	14	10	3	11	233
2017	CR-05	8	59	15	5	1	11	238

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	17	28	14	15	15	2	9	50	34	545
2017	CR-03	14	34	22	10	8	0	12	55	20	50
2017	CR-04	17	27	15	16	13	3	8	50	33	240
2017	CR-05	18	27	12	14	18	1	9	50	36	244

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	9	14	14	17	35	3	9	26	59	545
2017	CR-03	10	16	22	16	22	2	12	30	44	50
2017	CR-04	10	15	12	19	33	4	7	28	58	241
2017	CR-05	7	12	13	17	38	2	11	22	63	243

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)