2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	47	6	12	6	76	18	7414
2017	Term	43	43	4	8	2	86	10	746
2017	Casual	51	34	4	8	3	85	11	140
2017	Student	42	51	2	4	2	93	5	72
2014	Indeterminate (permanent)	32	46	6	11	4	78	15	8234
2014	Term	43	46	5	6	1	89	7	412
2014	Casual	49	42	5	3	2	90	5	154
2014	Student	60	35	3	3	0	95	3	114
2011	Indeterminate (permanent)	37	46	5	10	3	83	13	9898
2011	Term	39	47	5	7	2	86	9	298
2011	Casual	51	39	3	7	1	90	7	111
2011	Student	52	36	4	7	0	89	7	147
2008	Indeterminate (permanent)	39	46	5	8	3	84	11	7379
2008	Term	47	44	5	3	1	90	5	286
2008	Casual	55	29	9	5	2	85	6	62
2008	Student	49	41	4	4	2	90	6	120

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	64	26	5	3	1	0	1	91	4	7398
2017	Term	72	22	3	1	1	0	1	95	3	743
2017	Casual	75	15	3	4	1	1	1	92	5	141
2017	Student	64	24	4	5	2	0	2	89	7	72
2014	Indeterminate (permanent)	64	27	4	3	1	0	1	92	4	8231
2014	Term	69	25	3	3	0	0	0	94	3	411
2014	Casual	79	15	3	2	0	1	0	95	3	154
2014	Student	78	14	5	3	0	0	1	92	3	115
2011	Indeterminate (permanent)	67	23	4	3	1	0	1	92	4	9900
2011	Term	79	17	2	1	1	0	0	96	1	298
2011	Casual	76	17	2	4	1	0	1	94	4	112
2011	Student	78	15	3	2	2	0	1	94	4	145
2008	Indeterminate (permanent)	67	24	4	3	1	0	1	91	4	7375
2008	Term	71	25	1	1	2	0	0	97	2	286
2008	Casual	87	8	3	1	0	0	0	95	1	62
2008	Student	74	17	4	2	3	1	0	92	4	120

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	57	25	6	8	3	0	1	83	11	7409
2017	Term	66	23	5	4	1	0	1	90	5	745
2017	Casual	66	19	6	7	1	0	0	86	8	141
2017	Student	61	21	7	9	2	0	0	83	11	72
2014	Indeterminate (permanent)	54	26	7	8	3	0	1	81	12	8224
2014	Term	66	24	4	5	2	0	0	90	7	411
2014	Casual	65	21	5	6	2	1	0	87	8	154
2014	Student	59	20	11	6	2	0	2	81	8	114
2011	Indeterminate (permanent)	57	23	7	9	4	0	1	81	12	9894
2011	Term	70	19	5	4	2	0	1	90	6	298
2011	Casual	63	22	4	7	3	0	1	85	10	111
2011	Student	61	20	6	8	3	0	2	83	11	147
2008	Indeterminate (permanent)	56	24	6	9	4	0	1	80	13	7370
2008	Term	65	19	6	5	4	0	0	85	9	285
2008	Casual	81	9	5	5	0	0	0	91	5	61
2008	Student	62	23	4	9	1	0	2	86	10	120

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	39	39	8	9	5	0	0	78	14	7408
2017	Term	45	36	8	8	3	0	0	81	11	746
2017	Casual	52	25	6	10	4	1	2	79	15	140
2017	Student	49	37	5	4	5	0	0	86	9	72
2014	Indeterminate (permanent)	42	38	7	8	4	0	0	80	13	8227
2014	Term	43	43	6	5	2	0	0	86	7	412
2014	Casual	55	32	7	3	3	0	1	88	5	154
2014	Student	57	37	3	3	1	0	0	93	4	115
2011	Indeterminate (permanent)	40	39	8	8	4	0	0	80	12	9869
2011	Term	41	38	10	9	3	0	0	79	11	296
2011	Casual	53	30	9	6	3	0	0	83	9	112
2011	Student	57	27	7	5	4	0	0	84	9	147

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	40	12	14	8	0	66	22	7410
2017	Term	26	40	11	15	9	0	65	24	746
2017	Casual	34	26	13	16	8	3	62	25	140
2017	Student	40	34	17	6	2	2	75	8	72
2014	Indeterminate (permanent)	24	38	13	15	9	0	63	24	8234
2014	Term	32	39	12	10	6	1	72	16	411
2014	Casual	36	37	8	10	4	5	77	14	154
2014	Student	42	43	4	8	2	2	86	10	115
2011	Indeterminate (permanent)	30	42	12	11	5	1	72	16	9891
2011	Term	32	43	10	10	4	1	76	14	296
2011	Casual	22	28	11	11	5	23	64	22	112
2011	Student	33	30	17	7	4	9	70	12	147
2008	Indeterminate (permanent)	29	42	13	10	5	1	71	15	7384
2008	Term	34	44	9	9	2	1	80	12	286
2008	Casual	26	47	11	7	6	3	76	13	61
2008	Student	23	39	15	12	5	7	66	18	120

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	39	39	11	7	4	0	79	10	7407
2017	Term	43	40	10	5	2	0	83	7	745
2017	Casual	46	43	6	4	1	0	89	5	141
2017	Student	25	50	13	11	2	0	74	13	72
2014	Indeterminate (permanent)	36	40	12	7	4	0	76	11	8230
2014	Term	39	38	13	7	2	0	78	9	412
2014	Casual	44	34	13	6	3	1	78	8	154
2014	Student	27	50	14	8	1	1	77	9	115
2011	Indeterminate (permanent)	40	37	12	7	4	0	78	11	9886
2011	Term	44	36	11	6	2	0	81	8	298
2011	Casual	58	24	11	3	3	0	83	6	111
2011	Student	34	38	15	10	1	1	73	11	145
2008	Indeterminate (permanent)	36	42	11	7	3	0	79	10	7382
2008	Term	37	42	13	5	3	0	79	8	286
2008	Casual	49	32	11	4	3	2	82	7	62
2008	Student	34	38	14	13	2	0	72	14	120

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	38	7	5	3	0	84	9	7396
2017	Term	48	38	9	4	2	0	86	5	745
2017	Casual	58	30	8	4	1	0	88	5	141
2017	Student	36	47	11	5	1	0	83	6	72
2014	Indeterminate (permanent)	43	39	9	6	3	0	82	9	8227
2014	Term	44	37	11	4	4	0	82	7	412
2014	Casual	49	37	9	3	3	0	86	5	154
2014	Student	37	39	15	7	2	0	76	9	115
2011	Indeterminate (permanent)	45	39	8	5	3	0	84	8	9896
2011	Term	44	34	9	8	5	0	79	13	296
2011	Casual	54	32	6	4	4	0	86	8	112
2011	Student	34	43	12	8	2	2	78	10	147
2008	Indeterminate (permanent)	44	42	7	4	3	0	86	7	7387
2008	Term	41	42	11	4	2	0	82	6	286
2008	Casual	39	40	14	2	5	0	79	7	61
2008	Student	30	45	13	9	3	0	75	13	120

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	38	7	5	2	0	0	85	8	7386
2017	Term	52	35	8	4	1	0	0	87	5	746
2017	Casual	51	40	6	3	0	0	1	91	3	141
2017	Student	50	37	7	3	1	2	0	89	4	72
2014	Indeterminate (permanent)	44	40	8	5	2	0	0	84	7	8229
2014	Term	51	37	7	4	1	0	0	88	5	409
2014	Casual	59	32	5	3	1	0	0	91	4	154
2014	Student	69	26	2	2	1	1	0	96	3	114

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	36	10	8	5	0	0	77	13	7399
2017	Term	53	30	9	4	2	1	1	85	6	745
2017	Casual	62	24	8	3	1	1	2	88	4	141
2017	Student	56	31	9	2	0	0	2	89	2	72
2014	Indeterminate (permanent)	35	36	14	9	5	0	1	72	15	8228
2014	Term	43	35	10	7	3	0	2	80	9	412
2014	Casual	50	26	11	1	3	3	7	84	4	154
2014	Student	57	27	8	2	1	2	3	89	3	115
2011	Indeterminate (permanent)	37	37	12	8	5	0	1	75	13	9891
2011	Term	48	35	12	3	2	0	0	83	5	297
2011	Casual	57	31	7	2	1	0	3	90	3	111
2011	Student	49	26	13	2	3	1	7	81	5	147

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	35	25	11	8	8	2	10	69	19	7398
2017	Term	48	23	10	3	3	4	10	82	7	746
2017	Casual	34	18	8	5	3	3	29	76	12	139
2017	Student	28	16	5	7	7	3	34	71	21	72
2014	Indeterminate (permanent)	28	24	12	11	11	1	12	61	26	8234
2014	Term	43	24	11	5	4	2	10	77	10	411
2014	Casual	28	19	9	5	3	4	32	73	13	154
2014	Student	22	13	14	1	6	3	41	62	12	115
2011	Indeterminate (permanent)	31	24	11	11	10	2	12	64	24	9892
2011	Term	43	25	8	5	7	3	9	77	14	297
2011	Casual	33	12	13	6	6	5	25	64	16	112
2011	Student	28	14	11	9	4	1	34	64	19	147
2008	Indeterminate (permanent)	34	23	9	11	10	2	10	65	24	7375
2008	Term	44	19	12	7	4	3	11	73	13	284
2008	Casual	34	21	6	6	2	10	21	80	11	62
2008	Student	32	18	10	5	5	3	28	71	14	120

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	45	11	8	5	0	75	13	7414
2017	Term	42	43	9	4	2	0	86	6	744
2017	Casual	48	43	5	4	0	0	91	4	141
2017	Student	34	42	16	7	0	0	76	8	72
2014	Indeterminate (permanent)	28	45	13	9	5	0	73	14	8234
2014	Term	38	44	10	6	2	0	82	8	411
2014	Casual	40	43	6	8	3	0	82	11	154
2014	Student	32	53	10	4	2	0	84	5	115
2011	Indeterminate (permanent)	33	41	13	8	5	0	74	12	9886
2011	Term	42	37	11	7	2	0	80	9	297
2011	Casual	55	27	13	1	4	0	82	5	111
2011	Student	32	44	14	6	3	1	76	9	146
2008	Indeterminate (permanent)	34	42	12	7	4	0	76	12	7352
2008	Term	39	40	13	6	1	0	79	8	284
2008	Casual	40	42	10	6	3	0	82	8	62
2008	Student	30	41	16	9	4	0	71	13	120

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	35	18	13	10	0	0	59	23	7410
2017	Term	35	37	16	8	4	0	0	72	12	744
2017	Casual	46	37	10	7	0	0	0	83	7	141
2017	Student	47	41	4	6	0	2	0	90	7	72
2014	Indeterminate (permanent)	20	36	19	15	10	0	0	57	24	8231
2014	Term	29	39	19	9	4	0	0	68	13	412
2014	Casual	46	32	11	5	5	0	1	79	10	154
2014	Student	50	37	10	3	2	0	0	86	4	115
2011	Indeterminate (permanent)	22	38	18	13	8	0	0	61	21	9898
2011	Term	31	44	13	6	6	0	0	75	12	296
2011	Casual	47	34	11	4	3	0	1	83	6	112
2011	Student	47	37	9	4	3	0	0	84	6	147

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	42	13	11	6	0	0	69	17	7413
2017	Term	36	42	11	6	4	0	0	78	10	745
2017	Casual	43	37	13	3	3	1	1	81	6	141
2017	Student	30	47	15	7	2	0	0	77	9	72

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	36	44	11	5	4	0	0	80	9	7407
2017	Term	48	37	8	4	1	1	0	86	5	744
2017	Casual	51	36	9	4	1	0	0	86	5	141
2017	Student	36	47	11	5	2	0	0	83	7	72
2014	Indeterminate (permanent)	35	43	13	6	3	1	0	78	9	8229
2014	Term	41	46	7	4	2	0	0	87	5	410
2014	Casual	50	36	7	5	0	2	0	88	5	154
2014	Student	38	47	9	4	0	1	0	86	5	115
2011	Indeterminate (permanent)	36	42	12	6	3	1	0	79	9	9898
2011	Term	46	42	7	3	1	1	0	89	4	295
2011	Casual	51	40	8	1	1	0	0	90	2	112
2011	Student	39	39	10	6	3	2	1	81	9	146
2008	Indeterminate (permanent)	40	40	11	5	3	1	0	81	8	7373
2008	Term	51	36	7	4	1	1	0	88	5	286
2008	Casual	53	28	7	6	3	3	0	84	9	62
2008	Student	36	38	15	9	3	0	0	73	12	120

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	37	16	11	9	63	21	7406
2017	Term	39	38	13	6	4	77	10	742
2017	Casual	48	38	9	5	0	86	5	140
2017	Student	42	44	8	6	2	85	7	72

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	48	36	9	4	2	85	6	7398
2017	Term	61	31	7	1	1	92	2	745
2017	Casual	60	32	8	1	0	92	1	140
2017	Student	43	44	13	0	0	87	0	72
2014	Indeterminate (permanent)	57	31	9	3	1	87	4	8229
2014	Term	68	24	4	3	1	93	3	411
2014	Casual	62	30	4	3	1	92	4	154
2014	Student	48	43	7	3	0	91	3	115
2011	Indeterminate (permanent)	56	32	8	2	1	88	4	9899
2011	Term	63	27	7	3	0	90	3	298
2011	Casual	70	19	8	3	0	89	3	111
2011	Student	50	43	6	1	0	93	1	146

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	39	14	11	8	0	0	67	19	7390
2017	Term	32	36	17	9	3	1	1	69	13	744
2017	Casual	42	31	17	6	2	1	2	75	8	140
2017	Student	26	52	16	4	0	0	2	80	4	72
2014	Indeterminate (permanent)	21	41	14	14	9	0	0	62	23	8228
2014	Term	24	42	17	11	4	0	1	67	16	412
2014	Casual	37	31	13	10	8	0	3	69	18	154
2014	Student	23	48	19	5	2	1	2	74	7	115
2011	Indeterminate (permanent)	28	40	14	11	6	0	0	69	17	9887
2011	Term	37	36	17	5	4	1	1	74	9	297
2011	Casual	44	34	12	4	4	0	1	79	9	111
2011	Student	31	42	15	8	2	1	2	74	10	146

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	35	15	10	7	0	0	67	17	7393
2017	Term	39	33	17	8	3	1	0	72	11	745
2017	Casual	47	32	14	6	1	0	1	79	7	140
2017	Student	37	44	9	11	0	0	0	81	11	72
2014	Indeterminate (permanent)	26	38	17	11	8	0	0	64	19	8232
2014	Term	34	38	16	9	3	0	1	72	12	411
2014	Casual	41	38	9	5	6	0	1	80	11	154
2014	Student	40	42	10	5	3	1	0	82	7	115

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	38	15	11	6	0	0	68	18	7391
2017	Term	42	37	10	7	4	0	0	79	11	745
2017	Casual	51	35	10	4	0	0	0	86	4	140
2017	Student	45	46	6	3	0	0	0	91	3	72
2014	Indeterminate (permanent)	27	40	16	11	6	0	0	67	17	8228
2014	Term	38	40	14	6	2	0	0	78	8	412
2014	Casual	46	32	13	4	2	2	1	81	6	153
2014	Student	41	47	7	2	2	0	2	90	3	115
2011	Indeterminate (permanent)	33	42	13	8	3	0	0	75	11	9885
2011	Term	46	38	11	4	1	0	1	84	5	296
2011	Casual	51	36	8	4	0	1	1	88	4	112
2011	Student	47	39	10	3	1	0	1	86	4	146

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	37	41	11	6	4	0	0	78	10	7383
2017	Term	55	35	6	3	1	0	0	90	4	744
2017	Casual	63	27	5	5	0	0	0	90	5	137
2017	Student	43	37	16	2	2	0	0	80	4	72
2014	Indeterminate (permanent)	35	42	13	6	4	0	0	78	10	8222
2014	Term	50	37	8	4	1	0	0	87	5	411
2014	Casual	50	34	6	6	3	1	0	84	9	154
2014	Student	41	46	11	2	0	0	0	87	2	115
2011	Indeterminate (permanent)	38	42	11	6	3	0	0	81	9	9897
2011	Term	50	34	9	4	1	0	0	85	6	297
2011	Casual	63	26	6	3	2	0	0	90	4	112
2011	Student	46	40	9	3	1	0	1	87	4	147
2008	Indeterminate (permanent)	39	43	9	6	3	0	0	82	8	7376
2008	Term	44	41	11	3	1	0	0	86	4	286
2008	Casual	54	36	7	2	2	0	0	89	4	62
2008	Student	42	38	13	7	1	0	0	80	8	120

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	35	17	9	5	0	1	69	14	7412
2017	Term	48	34	10	4	1	1	2	84	6	746
2017	Casual	53	32	10	2	1	0	2	87	3	140
2017	Student	53	42	5	0	0	0	0	95	0	72
2014	Indeterminate (permanent)	36	34	17	7	4	0	1	71	12	8235
2014	Term	57	29	9	3	2	0	0	86	6	412
2014	Casual	63	26	6	2	1	1	1	91	3	154
2014	Student	58	34	5	3	0	0	0	92	3	115
2011	Indeterminate (permanent)	33	35	18	9	5	0	1	68	14	9891
2011	Term	49	31	13	4	2	0	1	81	6	297
2011	Casual	59	27	9	2	1	0	3	88	3	111
2011	Student	64	27	6	2	0	0	1	92	2	146
2008	Indeterminate (permanent)	27	35	21	11	6	0	0	62	17	7375
2008	Term	45	34	14	5	2	0	0	79	7	284
2008	Casual	55	33	4	4	3	0	0	88	8	62
2008	Student	57	33	8	2	0	0	0	90	2	120

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	28	34	15	6	1	3	21	43	7380
2017	Term	7	18	35	21	14	2	3	37	26	740
2017	Casual	5	16	33	22	16	2	6	42	23	140
2017	Student	9	13	38	22	10	2	5	35	24	72
2014	Indeterminate (permanent)	12	30	35	14	5	1	2	20	44	8222
2014	Term	5	21	34	21	13	2	4	36	28	410
2014	Casual	4	20	32	22	12	4	6	38	26	153
2014	Student	6	15	31	22	20	3	3	45	23	115
2011	Indeterminate (permanent)	12	29	34	15	6	1	2	22	43	9871
2011	Term	10	25	29	20	12	0	5	33	36	295
2011	Casual	5	17	38	26	9	0	4	37	23	110
2011	Student	6	16	37	24	11	1	4	37	23	147
2008	Indeterminate (permanent)	13	31	33	14	5	1	2	20	46	7377
2008	Term	8	19	30	24	15	1	4	41	28	285
2008	Casual	13	19	24	26	17	2	0	43	32	61
2008	Student	7	22	28	21	15	3	4	39	31	120

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	22	30	18	10	3	4	30	38	7368
2017	Term	6	14	24	24	22	4	6	51	22	736
2017	Casual	4	11	27	20	21	10	7	49	18	140
2017	Student	1	19	31	27	11	5	6	43	23	71
2014	Indeterminate (permanent)	12	23	31	20	8	3	3	30	37	8211
2014	Term	8	13	26	22	19	8	5	46	24	411
2014	Casual	7	11	24	25	21	7	4	52	20	154
2014	Student	3	12	14	29	27	9	5	65	18	115
2011	Indeterminate (permanent)	10	21	31	20	11	3	4	33	34	9860
2011	Term	11	18	26	19	16	3	7	39	32	296
2011	Casual	10	18	23	22	18	2	8	44	31	111
2011	Student	4	12	20	21	29	5	9	59	19	146
2008	Indeterminate (permanent)	13	24	29	19	9	3	3	30	39	7353
2008	Term	9	17	23	20	21	5	5	46	29	284
2008	Casual	7	12	19	21	30	5	6	57	21	61
2008	Student	4	11	18	31	23	8	5	62	17	120

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	19	26	29	13	6	2	5	20	49	7372
2017	Term	7	16	27	19	18	5	7	43	26	737
2017	Casual	13	22	25	11	14	4	11	30	40	140
2017	Student	9	25	28	16	11	5	7	31	38	72
2014	Indeterminate (permanent)	22	28	27	12	6	2	4	19	52	8213
2014	Term	10	22	27	17	12	6	7	33	36	412
2014	Casual	13	21	24	12	17	4	10	33	39	154
2014	Student	11	17	26	12	22	7	4	39	32	114
2011	Indeterminate (permanent)	21	27	27	12	7	2	4	20	52	9862
2011	Term	11	19	28	18	12	5	7	34	34	295
2011	Casual	14	20	30	11	16	4	6	29	37	110
2011	Student	18	24	27	11	13	2	6	26	45	147
2008	Indeterminate (permanent)	22	27	26	13	6	2	4	20	53	7351
2008	Term	13	18	26	17	15	4	7	36	35	283
2008	Casual	11	14	22	10	20	12	11	40	32	61
2008	Student	15	17	26	18	13	8	3	36	36	120

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	12	22	35	20	8	1	3	29	35	7354
2017	Term	3	6	25	32	25	4	7	63	10	736
2017	Casual	5	13	19	25	26	3	10	58	21	141
2017	Student	0	3	20	37	31	3	5	74	4	72
2014	Indeterminate (permanent)	11	22	36	20	7	1	2	28	34	8202
2014	Term	5	9	26	28	23	3	6	56	16	411
2014	Casual	2	8	23	28	29	3	8	64	11	152
2014	Student	1	3	22	31	34	3	5	71	5	114
2011	Indeterminate (permanent)	12	23	35	19	7	1	2	27	36	9846
2011	Term	5	14	24	31	22	1	4	55	20	296
2011	Casual	8	9	21	31	23	1	7	59	19	109
2011	Student	3	7	23	31	27	2	6	63	11	145
2008	Indeterminate (permanent)	13	24	34	19	7	1	2	27	38	7349
2008	Term	5	14	25	28	21	1	6	52	21	282
2008	Casual	6	12	21	20	27	8	6	55	21	61
2008	Student	3	8	19	31	30	5	3	67	12	119

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	20	26	28	15	8	1	4	24	48	7362
2017	Term	4	11	22	28	24	4	8	58	17	737
2017	Casual	6	11	20	23	23	5	13	54	21	140
2017	Student	3	3	29	31	20	9	5	59	7	72
2014	Indeterminate (permanent)	21	28	28	13	6	1	3	21	51	8214
2014	Term	9	17	23	22	20	2	7	46	29	410
2014	Casual	9	10	23	23	21	4	8	51	22	154
2014	Student	1	11	15	23	36	4	10	69	14	115
2011	Indeterminate (permanent)	19	26	28	15	8	1	3	23	47	9869
2011	Term	11	18	21	26	17	2	6	46	31	296
2011	Casual	9	15	25	22	16	1	12	44	27	110
2011	Student	5	8	20	30	26	1	11	63	14	146
2008	Indeterminate (permanent)	20	27	27	15	7	1	3	23	49	7353
2008	Term	9	15	24	22	22	1	8	48	26	284
2008	Casual	8	9	22	15	28	13	4	52	21	61
2008	Student	2	10	17	26	32	6	8	67	14	119

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	21	27	20	10	3	5	32	39	7383
2017	Term	8	14	20	22	20	7	9	49	27	738
2017	Casual	6	15	16	24	18	9	11	53	27	141
2017	Student	16	7	25	19	21	7	5	45	26	72
2014	Indeterminate (permanent)	11	19	28	23	12	3	5	38	32	8216
2014	Term	11	21	22	16	16	8	7	38	37	411
2014	Casual	10	13	24	21	17	10	5	45	27	152
2014	Student	3	8	13	20	30	14	12	69	14	115
2011	Indeterminate (permanent)	11	20	27	23	12	3	5	38	33	9853
2011	Term	11	13	25	24	17	3	7	46	26	296
2011	Casual	13	17	13	21	17	6	12	47	36	108
2011	Student	7	11	14	23	28	7	9	61	22	145
2008	Indeterminate (permanent)	15	24	27	18	9	3	4	29	41	7362
2008	Term	12	17	18	23	19	5	6	47	32	285
2008	Casual	14	12	14	17	18	15	11	47	35	61
2008	Student	8	11	23	17	17	15	10	44	24	120

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	19	27	32	12	6	2	3	18	48	7381
2017	Term	9	15	29	18	17	6	6	40	27	737
2017	Casual	10	16	28	12	17	7	11	34	31	141
2017	Student	6	11	34	21	14	9	5	41	20	72
2014	Indeterminate (permanent)	19	26	33	12	6	2	3	18	47	8223
2014	Term	10	17	31	17	15	4	7	36	29	411
2014	Casual	7	18	24	17	21	7	6	43	29	154
2014	Student	1	16	29	24	21	6	3	50	19	115

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	65	21	5	4	2	0	2	88	7	7401
2017	Term	70	18	5	4	1	0	3	90	5	745
2017	Casual	73	13	5	4	3	1	2	88	7	141
2017	Student	65	18	3	7	2	2	3	88	9	72
2014	Indeterminate (permanent)	66	19	5	5	3	0	2	87	7	8227
2014	Term	75	16	2	3	1	1	2	94	4	412
2014	Casual	69	18	6	1	1	0	4	91	2	154
2014	Student	66	19	8	3	3	0	2	86	6	115
2011	Indeterminate (permanent)	65	19	6	6	3	0	2	86	8	9878
2011	Term	73	14	6	3	1	0	2	89	5	297
2011	Casual	66	23	4	2	2	0	3	92	4	112
2011	Student	68	14	5	5	4	0	5	86	9	147
2008	Indeterminate (permanent)	62	18	5	6	4	0	5	84	11	7381
2008	Term	67	14	4	4	2	1	7	89	7	286
2008	Casual	78	9	2	0	3	0	8	94	4	62
2008	Student	56	25	3	6	3	0	8	87	9	120

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	32	17	9	7	5	4	63	18	7403
2017	Term	36	30	13	4	4	8	6	75	9	742
2017	Casual	34	29	16	8	1	7	5	71	11	141
2017	Student	35	33	7	5	2	7	10	83	9	71
2014	Indeterminate (permanent)	27	34	16	9	7	4	3	66	17	8233
2014	Term	37	29	14	8	4	3	4	72	13	412
2014	Casual	42	27	11	5	1	6	7	80	7	153
2014	Student	39	33	7	2	3	7	9	86	6	115

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	43	32	10	8	6	1	0	76	14	7401
2017	Term	54	29	7	4	4	1	0	85	8	742
2017	Casual	53	32	8	3	2	1	1	86	6	141
2017	Student	63	29	2	5	2	0	0	91	7	72
2014	Indeterminate (permanent)	42	33	10	8	6	1	0	75	14	8235
2014	Term	53	33	6	5	3	1	0	86	8	411
2014	Casual	54	25	6	11	2	1	0	81	14	154
2014	Student	57	30	3	4	5	1	0	88	8	114

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	37	15	12	7	2	1	66	19	7402
2017	Term	37	36	13	9	3	2	0	74	13	742
2017	Casual	42	36	11	6	1	2	1	81	8	141
2017	Student	42	43	12	0	1	0	2	87	1	72
2014	Indeterminate (permanent)	23	42	14	12	6	2	2	67	18	8230
2014	Term	33	40	12	9	4	2	0	74	13	412
2014	Casual	37	40	8	5	6	4	1	80	11	154
2014	Student	47	35	7	3	3	4	1	86	7	115
2011	Indeterminate (permanent)	27	40	14	11	6	2	1	68	17	9897
2011	Term	33	34	15	12	4	1	0	68	16	297
2011	Casual	46	27	10	6	3	5	3	79	9	112
2011	Student	46	25	12	6	2	7	2	78	9	147
2008	Indeterminate (permanent)	27	39	13	12	6	2	1	68	18	7380
2008	Term	33	42	13	8	3	1	0	76	11	285
2008	Casual	40	24	20	5	2	4	5	71	7	61
2008	Student	42	33	8	8	1	7	3	82	10	120

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	29	15	11	9	9	1	61	22	7407
2017	Term	28	30	17	8	4	12	1	67	14	745
2017	Casual	37	31	8	7	3	13	1	79	12	141
2017	Student	36	18	14	2	2	25	3	75	6	72
2014	Indeterminate (permanent)	25	29	16	11	8	8	2	60	22	8228
2014	Term	30	30	18	7	6	8	0	66	15	412
2014	Casual	33	28	10	7	5	16	1	74	14	154
2014	Student	37	28	5	2	2	25	2	88	5	115
2011	Indeterminate (permanent)	29	29	15	10	8	7	1	64	20	9893
2011	Term	28	29	20	11	6	7	0	61	18	296
2011	Casual	46	22	9	6	4	9	4	78	11	111
2011	Student	44	16	12	3	2	19	3	78	7	147
2008	Indeterminate (permanent)	29	31	14	10	8	7	1	65	20	7381
2008	Term	31	32	17	9	4	7	1	68	14	285
2008	Casual	34	28	8	7	2	17	5	79	11	62
2008	Student	32	23	12	2	1	28	3	80	4	120

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	11	22	20	16	12	17	2	41	35	7415
2017	Term	19	21	17	12	6	23	2	53	24	744
2017	Casual	15	19	13	18	5	25	5	48	33	141
2017	Student	17	20	9	18	3	28	5	56	31	72
2014	Indeterminate (permanent)	10	23	21	18	13	13	2	39	37	8225
2014	Term	17	24	19	12	8	18	2	51	25	412
2014	Casual	15	25	14	12	5	26	4	57	24	154
2014	Student	18	22	8	10	5	34	3	64	24	115

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	40	8	6	3	0	82	9	7401
2017	Term	53	34	6	4	2	0	88	6	743
2017	Casual	62	25	7	5	0	1	88	5	141
2017	Student	58	32	7	2	0	0	90	3	72
2014	Indeterminate (permanent)	40	42	8	6	3	0	82	9	8231
2014	Term	50	37	8	4	2	0	86	5	412
2014	Casual	58	35	4	3	0	0	93	3	154
2014	Student	61	31	3	5	0	0	92	5	115

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	36	37	13	9	6	1	0	73	14	7413
2017	Term	40	34	13	6	5	1	1	75	11	744
2017	Casual	45	36	10	7	0	1	1	83	7	141
2017	Student	48	37	5	7	0	2	1	87	7	72
2014	Indeterminate (permanent)	36	38	12	8	5	0	0	75	13	8231
2014	Term	42	36	12	6	3	1	1	79	9	412
2014	Casual	44	30	8	6	5	2	5	80	12	154
2014	Student	47	37	6	5	4	1	0	85	9	115
2011	Indeterminate (permanent)	36	38	12	8	5	1	0	75	13	9902
2011	Term	39	38	12	6	5	0	1	77	11	295
2011	Casual	58	27	7	3	3	1	1	87	6	112
2011	Student	53	33	10	1	2	1	0	86	4	147
2008	Indeterminate (permanent)	35	35	13	9	6	1	1	71	16	7385
2008	Term	41	34	12	7	6	0	0	75	12	286
2008	Casual	45	25	13	11	2	2	1	72	14	62
2008	Student	39	37	11	9	3	1	1	77	12	120

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	32	11	7	5	2	1	77	12	7409
2017	Term	53	29	8	4	2	3	1	86	6	744
2017	Casual	58	32	3	4	0	4	0	93	4	141
2017	Student	59	27	9	2	2	2	0	88	3	72
2014	Indeterminate (permanent)	41	33	12	6	4	2	1	77	11	8231
2014	Term	53	29	10	3	2	3	0	85	5	411
2014	Casual	59	21	6	4	3	6	1	86	8	153
2014	Student	66	25	2	3	3	1	1	92	6	115
2011	Indeterminate (permanent)	42	32	13	6	4	2	0	76	10	9894
2011	Term	50	32	7	5	4	1	1	84	9	295
2011	Casual	68	18	6	3	1	5	0	90	4	112
2011	Student	63	25	6	2	1	2	0	90	3	147
2008	Indeterminate (permanent)	41	32	12	7	5	2	1	75	13	7384
2008	Term	48	30	11	6	3	3	0	80	9	286
2008	Casual	51	28	9	9	1	1	1	80	10	62
2008	Student	57	28	8	3	3	1	1	86	6	119

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	35	10	8	5	1	0	77	13	7407
2017	Term	52	29	8	6	3	1	0	82	10	746
2017	Casual	57	30	7	3	1	1	0	88	5	141
2017	Student	57	35	4	3	0	0	0	92	3	72
2014	Indeterminate (permanent)	39	35	12	9	5	0	0	75	13	8229
2014	Term	52	31	11	3	2	0	0	84	6	412
2014	Casual	60	26	4	5	3	1	1	87	8	154
2014	Student	59	30	6	1	4	0	0	89	5	115
2011	Indeterminate (permanent)	40	35	11	8	5	0	0	76	13	9890
2011	Term	48	32	10	5	5	0	0	80	9	297
2011	Casual	55	25	10	3	3	2	2	84	6	112
2011	Student	65	21	6	3	3	1	1	88	7	147
2008	Indeterminate (permanent)	39	35	11	9	6	1	0	74	15	7379
2008	Term	47	32	10	7	4	0	0	79	11	286
2008	Casual	45	37	10	6	1	0	1	83	7	61
2008	Student	48	33	5	10	3	0	1	82	13	120

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	78	14	3	2	1	0	2	94	3	7393
2017	Term	82	12	2	1	1	0	2	95	2	745
2017	Casual	83	13	2	1	1	0	0	95	3	141
2017	Student	85	12	2	0	2	0	0	97	2	71
2014	Indeterminate (permanent)	76	15	3	2	2	0	2	93	3	8233
2014	Term	83	12	2	1	1	0	1	97	1	412
2014	Casual	80	15	2	0	0	1	2	98	0	154
2014	Student	80	13	1	2	2	1	2	96	3	115
2011	Indeterminate (permanent)	77	13	3	2	2	0	2	93	4	9899
2011	Term	83	9	3	1	0	0	3	95	1	296
2011	Casual	85	9	3	2	1	0	1	95	3	112
2011	Student	87	9	0	1	0	1	2	99	1	147
2008	Indeterminate (permanent)	78	10	3	2	2	0	4	92	5	7389
2008	Term	79	10	2	2	1	0	5	94	3	285
2008	Casual	87	6	2	0	2	0	4	97	2	62
2008	Student	82	10	2	1	3	0	3	95	3	120

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	57	25	6	4	4	2	3	86	8	7402
2017	Term	63	18	7	2	2	3	5	88	4	743
2017	Casual	61	26	2	2	1	3	6	95	3	141
2017	Student	62	21	3	0	0	3	10	96	0	72
2014	Indeterminate (permanent)	46	25	9	6	6	3	5	78	13	8234
2014	Term	50	23	7	5	4	5	7	82	9	412
2014	Casual	52	22	5	1	1	3	15	91	2	154
2014	Student	62	19	2	1	0	6	11	97	1	115
2011	Indeterminate (permanent)	42	29	10	7	6	2	4	76	14	9903
2011	Term	53	26	11	4	3	1	3	82	7	297
2011	Casual	57	22	8	2	2	3	5	87	4	112
2011	Student	62	21	5	1	2	1	8	91	3	146

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	55	27	8	5	4	1	83	9	7404
2017	Term	65	23	6	3	3	1	88	6	743
2017	Casual	64	22	9	3	0	1	87	3	141
2017	Student	77	13	7	0	0	3	92	0	72

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	54	26	10	4	4	2	81	8	7409
2017	Term	62	21	9	3	3	3	86	5	744
2017	Casual	64	25	5	3	0	2	92	3	141
2017	Student	81	13	5	0	0	2	95	0	72

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	49	28	10	6	5	0	0	78	12	7391
2017	Term	59	26	8	4	3	0	0	85	7	743
2017	Casual	64	26	5	3	1	1	0	91	4	141
2017	Student	76	21	2	2	0	0	0	97	2	71
2014	Indeterminate (permanent)	46	32	11	6	5	1	0	78	11	8224
2014	Term	56	30	9	4	2	0	0	86	5	412
2014	Casual	60	26	7	4	2	1	1	87	6	154
2014	Student	65	27	3	3	2	1	0	92	5	115

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	36	15	9	5	3	6	68	16	2134
2017	Term	20	56	12	3	0	6	3	83	3	33
2014	Indeterminate (permanent)	26	36	16	9	5	3	6	67	16	2223
2014	Term	20	60	20	0	0	0	0	80	0	10

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	35	18	9	7	8	0	63	17	7407
2017	Term	43	32	11	3	2	9	1	82	6	746
2017	Casual	45	23	14	3	3	13	0	78	6	141
2017	Student	43	37	12	0	1	7	0	86	1	72
2014	Indeterminate (permanent)	22	35	17	9	5	11	0	65	16	8228
2014	Term	44	35	8	4	3	6	0	84	7	412
2014	Casual	41	35	9	4	3	8	1	83	8	153
2014	Student	49	26	9	3	2	13	0	85	5	115
2011	Indeterminate (permanent)	24	32	20	9	6	9	0	62	16	9885
2011	Term	32	36	16	6	2	7	1	74	9	297
2011	Casual	42	27	17	1	3	8	2	76	5	110
2011	Student	53	19	12	3	1	10	1	82	4	146

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	19	33	20	14	11	3	0	54	25	7407
2017	Term	41	31	14	5	3	6	0	77	8	745
2017	Casual	41	29	13	6	4	6	0	75	11	141
2017	Student	35	41	11	7	2	3	0	78	10	72
2014	Indeterminate (permanent)	18	34	22	14	9	3	0	53	24	8228
2014	Term	38	35	14	4	4	4	1	77	9	412
2014	Casual	42	31	11	6	6	4	0	76	12	153
2014	Student	48	30	12	3	0	7	0	84	3	115
2011	Indeterminate (permanent)	19	33	22	13	10	3	0	53	24	9879
2011	Term	32	37	16	8	5	1	0	70	13	296
2011	Casual	44	29	16	4	3	3	2	76	7	109
2011	Student	41	28	19	5	2	4	2	73	7	144
2008	Indeterminate (permanent)	19	34	21	13	11	3	0	54	25	7381
2008	Term	31	35	16	8	3	5	1	70	12	285
2008	Casual	44	29	13	6	3	5	0	77	9	61
2008	Student	29	32	18	6	3	11	3	70	10	120

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	29	23	17	12	5	0	46	30	7400
2017	Term	30	34	14	8	3	9	1	72	12	746
2017	Casual	32	27	15	9	6	11	0	66	17	141
2017	Student	30	40	13	10	2	2	2	73	13	72
2014	Indeterminate (permanent)	12	29	25	17	10	6	0	44	29	8226
2014	Term	30	35	15	7	4	8	1	71	12	411
2014	Casual	31	29	14	13	4	9	0	66	19	154
2014	Student	34	26	16	3	0	21	0	76	3	115
2011	Indeterminate (permanent)	11	33	24	17	9	7	0	47	28	9891
2011	Term	23	40	17	9	5	5	1	66	15	296
2011	Casual	27	32	18	8	2	12	1	67	11	110
2011	Student	29	30	17	9	4	11	1	66	15	146
2008	Indeterminate (permanent)	9	31	22	19	11	7	0	43	33	7377
2008	Term	18	35	24	9	5	10	0	59	15	285
2008	Casual	17	48	13	5	4	13	0	75	10	62
2008	Student	19	28	16	7	4	25	2	64	15	120

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	31	20	13	12	6	0	52	27	7412
2017	Term	35	33	12	7	4	8	1	74	12	746
2017	Casual	35	30	14	5	6	9	0	72	13	141
2017	Student	35	34	12	11	7	2	0	70	18	71
2014	Indeterminate (permanent)	14	29	22	15	12	7	0	46	30	8227
2014	Term	32	35	12	6	5	9	0	74	12	409
2014	Casual	35	30	12	12	6	5	0	69	18	154
2014	Student	37	30	14	3	2	13	0	78	6	115
2011	Indeterminate (permanent)	14	32	20	15	11	8	0	50	28	9892
2011	Term	24	35	18	12	5	7	0	63	18	296
2011	Casual	32	26	20	4	3	14	1	69	8	110
2011	Student	37	25	13	12	3	10	1	69	17	147
2008	Indeterminate (permanent)	12	30	20	16	13	9	0	46	32	7384
2008	Term	19	36	18	13	4	9	0	61	19	285
2008	Casual	26	36	6	9	7	16	0	74	18	61
2008	Student	22	27	20	8	7	17	0	58	18	120

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	34	20	17	12	3	0	50	29	7396
2017	Term	30	36	14	8	5	6	1	71	14	745
2017	Casual	37	29	14	11	3	7	0	71	14	141
2017	Student	30	43	12	9	4	3	0	75	13	72
2014	Indeterminate (permanent)	13	34	21	17	12	2	0	48	30	8225
2014	Term	30	40	14	7	5	3	0	73	13	410
2014	Casual	36	30	12	11	6	4	1	70	18	153
2014	Student	36	33	11	4	2	14	0	80	7	115
2011	Indeterminate (permanent)	14	37	20	17	9	2	0	53	27	9879
2011	Term	24	41	17	8	6	3	0	68	14	296
2011	Casual	36	37	14	3	3	6	1	79	6	109
2011	Student	38	29	14	8	5	6	1	72	13	147
2008	Indeterminate (permanent)	14	37	18	18	10	3	0	53	29	7377
2008	Term	23	39	22	9	3	4	0	64	13	286
2008	Casual	34	38	15	2	6	5	0	75	9	61
2008	Student	28	41	11	8	4	7	1	75	14	120

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	43	20	10	5	2	0	65	15	7402
2017	Term	36	41	14	5	2	3	0	79	6	744
2017	Casual	32	36	17	10	1	5	0	71	11	141
2017	Student	35	51	8	6	0	0	0	86	6	72
2014	Indeterminate (permanent)	22	43	20	9	4	2	0	66	14	8236
2014	Term	34	44	10	5	2	3	0	81	8	412
2014	Casual	31	45	7	7	5	4	0	79	13	154
2014	Student	36	46	9	1	1	7	0	88	2	115
2011	Indeterminate (permanent)	26	43	17	9	4	2	0	70	13	9882
2011	Term	34	41	14	7	2	1	0	76	9	296
2011	Casual	42	34	10	4	1	7	1	83	6	109
2011	Student	40	37	7	8	2	6	0	82	11	146

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	45	14	4	2	4	0	78	7	7397
2017	Term	44	39	11	2	1	3	0	86	3	742
2017	Casual	47	31	16	2	1	3	0	80	3	141
2017	Student	36	52	9	2	0	2	0	89	2	72
2014	Indeterminate (permanent)	33	45	12	4	1	4	1	82	6	8231
2014	Term	42	43	9	2	0	4	0	88	2	412
2014	Casual	43	42	8	1	1	5	1	89	2	154
2014	Student	42	44	5	1	1	7	0	93	2	115
2011	Indeterminate (permanent)	32	42	15	4	2	4	1	78	6	9877
2011	Term	36	40	15	5	0	4	1	80	5	295
2011	Casual	48	23	10	3	1	14	3	84	4	109
2011	Student	45	33	12	3	0	7	0	84	3	145

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	39	12	9	4	3	1	74	13	7383
2017	Term	39	35	12	7	3	3	1	77	10	744
2017	Casual	38	37	10	6	3	5	1	80	9	140
2017	Student	32	32	10	9	11	5	2	68	21	72
2014	Indeterminate (permanent)	37	40	11	6	3	2	1	79	9	8228
2014	Term	39	39	9	7	1	4	1	81	9	411
2014	Casual	45	33	5	6	4	5	3	84	10	154
2014	Student	43	26	11	10	3	8	0	74	14	115
2011	Indeterminate (permanent)	38	38	11	7	3	3	1	78	11	9882
2011	Term	43	32	14	4	2	4	0	79	6	294
2011	Casual	49	22	9	4	5	8	3	80	10	106
2011	Student	33	31	9	8	8	9	2	72	18	146
2008	Indeterminate (permanent)	36	36	11	8	5	3	1	76	13	7381
2008	Term	38	31	14	10	2	3	1	72	13	285
2008	Casual	36	25	3	12	5	17	3	76	21	62
2008	Student	33	23	18	8	7	9	3	63	17	120

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	20	33	22	11	7	5	1	56	20	7403
2017	Term	23	31	22	9	4	9	3	61	15	742
2017	Casual	24	27	19	15	1	12	2	59	19	140
2017	Student	22	27	18	12	9	9	4	55	24	72
2014	Indeterminate (permanent)	21	33	23	10	6	5	1	58	18	8227
2014	Term	22	39	18	7	2	9	2	69	11	412
2014	Casual	22	30	19	6	6	11	5	62	15	154
2014	Student	18	20	22	12	4	16	7	50	22	115
2011	Indeterminate (permanent)	17	34	24	11	6	6	2	55	19	9884
2011	Term	20	32	26	9	3	8	2	57	14	298
2011	Casual	19	27	21	8	3	17	4	59	15	110
2011	Student	19	27	19	16	7	11	1	52	26	146

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	25	20	14	14	10	3	45	33	7391
2017	Term	25	27	16	9	5	14	4	63	17	743
2017	Casual	30	21	15	7	4	12	11	66	14	141
2017	Student	30	19	14	2	9	15	12	67	14	72
2014	Indeterminate (permanent)	13	24	21	16	14	10	2	43	34	8223
2014	Term	19	30	15	14	6	14	3	59	24	411
2014	Casual	21	29	13	5	7	13	11	66	16	154
2014	Student	26	25	11	5	5	26	3	71	13	114
2011	Indeterminate (permanent)	14	22	21	14	12	13	3	43	31	9882
2011	Term	20	27	21	11	7	10	4	55	21	297
2011	Casual	25	20	14	4	4	16	16	66	13	110
2011	Student	26	18	19	7	2	19	8	62	12	146

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	54	26	8	5	2	1	3	85	7	7406
2017	Term	68	18	6	2	1	1	4	90	3	743
2017	Casual	66	18	3	3	2	4	3	91	6	141
2017	Student	59	17	10	7	0	0	7	82	7	72
2014	Indeterminate (permanent)	53	27	9	5	2	1	3	84	7	8228
2014	Term	65	22	3	3	1	2	4	93	4	412
2014	Casual	58	24	4	1	1	4	8	93	2	154
2014	Student	55	21	7	7	0	2	9	85	8	115

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	65	24	5	2	1	1	1	91	3	7413
2017	Term	69	19	5	2	1	3	1	92	3	745
2017	Casual	72	15	4	1	1	2	4	93	2	141
2017	Student	75	17	0	0	0	5	3	100	0	72
2014	Indeterminate (permanent)	64	24	5	2	1	1	2	91	4	8228
2014	Term	73	20	1	2	0	3	2	97	2	412
2014	Casual	61	21	6	2	0	4	6	92	2	154
2014	Student	76	18	1	1	0	3	2	98	1	115
2011	Indeterminate (permanent)	68	21	6	2	1	1	1	91	3	9892
2011	Term	74	17	4	2	2	1	0	92	4	297
2011	Casual	54	15	3	4	1	3	22	91	6	112
2011	Student	65	13	6	1	1	3	12	92	2	146
2008	Indeterminate (permanent)	67	21	5	2	1	1	2	91	4	7379
2008	Term	71	17	4	2	1	2	3	92	4	286
2008	Casual	68	12	5	0	0	4	10	94	0	61
2008	Student	60	18	8	1	2	2	9	88	3	120

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	35	17	13	9	2	0	60	22	7395
2017	Term	39	32	16	5	3	5	1	75	9	744
2017	Casual	36	28	12	6	1	12	5	78	8	141
2017	Student	40	36	12	2	0	7	3	84	2	72
2014	Indeterminate (permanent)	19	32	18	16	12	2	0	52	29	8220
2014	Term	34	36	11	8	6	4	1	73	15	412
2014	Casual	35	29	13	6	4	9	4	74	12	154
2014	Student	43	34	9	2	1	11	1	87	3	115
2011	Indeterminate (permanent)	23	36	18	13	8	1	0	60	22	9889
2011	Term	31	35	19	10	4	1	0	67	14	295
2011	Casual	32	27	12	3	6	11	10	74	11	112
2011	Student	31	31	11	5	7	9	5	73	14	146
2008	Indeterminate (permanent)	20	39	18	13	8	1	0	60	21	7384
2008	Term	24	41	17	10	5	2	1	66	16	285
2008	Casual	29	35	14	10	4	3	5	70	15	61
2008	Student	28	38	11	9	3	7	5	75	13	120

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	29	15	16	15	2	2	52	32	7406
2017	Term	31	32	15	7	6	5	3	69	14	745
2017	Casual	28	18	17	6	2	5	24	65	11	140
2017	Student	33	36	10	2	2	10	7	83	5	72
2014	Indeterminate (permanent)	14	26	17	18	21	2	2	42	40	8230
2014	Term	23	30	18	13	9	4	3	56	24	411
2014	Casual	18	16	15	8	10	9	24	51	26	154
2014	Student	31	32	7	9	2	7	14	79	13	115
2011	Indeterminate (permanent)	17	30	17	17	17	2	2	48	35	9891
2011	Term	17	25	24	16	10	3	3	46	28	296
2011	Casual	18	23	11	9	13	4	23	56	30	112
2011	Student	20	30	14	7	10	6	13	62	20	147
2008	Indeterminate (permanent)	19	33	14	15	15	2	1	54	31	7372
2008	Term	16	38	17	10	10	4	6	60	21	286
2008	Casual	21	26	16	5	11	9	12	60	20	61
2008	Student	28	39	7	3	4	8	12	84	8	120

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	19	36	22	10	7	5	0	58	19	7401
2017	Term	31	36	18	5	2	7	1	72	8	744
2017	Casual	34	29	19	8	0	7	3	70	9	141
2017	Student	26	45	21	5	0	2	0	73	6	72

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	37	37	14	4	2	5	1	79	6	7401
2017	Term	50	31	11	3	2	3	0	85	4	743
2017	Casual	51	31	12	1	0	4	1	86	1	141
2017	Student	50	36	12	0	0	2	0	87	0	72
2014	Indeterminate (permanent)	38	38	13	3	2	5	1	81	5	8226
2014	Term	51	33	7	4	1	5	0	88	5	412
2014	Casual	45	33	10	3	1	6	1	85	4	153
2014	Student	67	19	3	3	0	6	2	94	3	115

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	37	41	13	4	2	3	0	80	7	7398
2017	Term	54	36	6	1	1	2	0	92	2	745
2017	Casual	53	36	9	1	0	1	0	90	1	141
2017	Student	49	49	2	0	0	0	0	97	1	71
2014	Indeterminate (permanent)	36	40	13	5	2	3	0	79	8	8229
2014	Term	52	35	7	2	1	2	0	90	3	411
2014	Casual	50	38	8	2	1	2	0	89	3	154
2014	Student	64	28	3	3	0	1	1	94	3	115
2011	Indeterminate (permanent)	30	42	16	5	3	4	0	74	9	9888
2011	Term	42	38	11	3	2	2	0	83	6	297
2011	Casual	51	23	14	3	2	6	1	80	5	110
2011	Student	54	30	7	4	1	3	1	88	4	147

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	41	10	6	3	0	0	81	9	7404
2017	Term	63	31	3	1	1	0	0	95	2	742
2017	Casual	66	27	5	1	0	1	1	93	1	141
2017	Student	68	27	3	0	2	0	0	95	2	72
2014	Indeterminate (permanent)	40	40	12	5	3	0	0	81	8	8224
2014	Term	61	31	5	2	1	1	0	92	3	411
2014	Casual	59	34	5	1	1	0	0	93	2	153
2014	Student	76	21	2	0	0	1	0	98	0	114
2011	Indeterminate (permanent)	37	41	12	6	3	1	0	79	9	9872
2011	Term	53	36	6	2	3	0	0	89	5	296
2011	Casual	63	31	5	0	1	0	0	94	1	110
2011	Student	65	25	6	2	1	2	1	92	2	147
2008	Indeterminate (permanent)	33	42	13	7	4	0	0	75	11	7382
2008	Term	45	39	9	4	2	1	0	85	6	286
2008	Casual	56	31	5	3	5	0	0	87	8	59
2008	Student	55	37	3	3	1	1	0	92	4	120

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	34	20	10	7	1	0	63	17	7396
2017	Term	54	31	10	3	2	1	0	86	4	741
2017	Casual	52	32	9	5	1	1	1	85	5	141
2017	Student	42	43	10	3	1	0	0	86	4	72
2014	Indeterminate (permanent)	22	38	20	11	8	1	0	61	19	8228
2014	Term	42	42	9	4	2	0	0	84	6	411
2014	Casual	48	29	13	6	2	1	0	78	9	154
2014	Student	50	35	12	3	0	1	0	85	3	115
2011	Indeterminate (permanent)	24	37	21	11	6	1	0	62	17	9894
2011	Term	35	41	13	6	3	1	0	77	9	298
2011	Casual	46	33	13	7	1	0	0	79	8	111
2011	Student	45	30	17	5	2	0	1	76	7	146

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	37	18	11	7	0	0	64	18	7402
2017	Term	51	35	9	3	2	1	0	86	5	743
2017	Casual	50	34	11	4	0	1	1	85	4	141
2017	Student	49	39	7	5	0	0	0	87	5	70
2014	Indeterminate (permanent)	23	40	19	11	6	0	0	63	17	8227
2014	Term	41	42	10	4	2	0	0	84	6	412
2014	Casual	48	30	13	7	2	1	0	78	9	154
2014	Student	56	33	7	3	1	1	0	90	3	114
2011	Indeterminate (permanent)	23	40	20	11	5	1	0	64	16	9876
2011	Term	35	41	14	7	3	0	0	75	11	296
2011	Casual	52	31	7	6	3	1	0	84	9	110
2011	Student	46	31	14	8	1	0	1	77	9	145
2008	Indeterminate (permanent)	24	41	17	12	6	0	0	65	18	7377
2008	Term	33	42	12	9	3	0	0	76	12	286
2008	Casual	55	22	15	3	3	2	0	78	6	61
2008	Student	42	38	8	10	3	0	0	80	13	120

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	27	20	12	10	4	1	55	23	7409
2017	Term	43	26	17	6	3	4	1	73	10	743
2017	Casual	44	22	14	6	1	6	6	75	9	140
2017	Student	36	32	12	10	3	7	0	73	14	72
2014	Indeterminate (permanent)	24	27	21	13	10	4	1	53	25	8228
2014	Term	35	32	15	8	4	5	1	72	12	412
2014	Casual	37	21	18	10	4	5	6	65	15	154
2014	Student	32	18	24	8	4	10	4	58	14	115
2011	Indeterminate (permanent)	25	27	20	13	9	5	1	55	23	9883
2011	Term	39	25	17	7	6	6	0	68	14	297
2011	Casual	36	20	15	14	3	6	6	64	19	110
2011	Student	26	19	24	15	7	7	2	50	23	146
2008	Indeterminate (permanent)	25	30	19	13	9	5	1	57	23	7378
2008	Term	31	28	18	9	7	7	1	64	17	286
2008	Casual	40	17	21	5	10	7	0	62	16	61
2008	Student	27	28	17	12	10	5	2	59	23	120

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Indeterminate (permanent)	28	40	32	7409
2017	Term	18	52	31	744
2017	Casual	40	33	28	141
2017	Student	41	23	36	72
2014	Indeterminate (permanent)	28	38	34	8231
2014	Term	20	50	30	411
2014	Casual	52	23	25	152
2014	Student	49	23	28	115
2011	Indeterminate (permanent)	30	39	31	9899
2011	Term	28	41	31	297
2011	Casual	53	23	24	111
2011	Student	47	17	36	147

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Indeterminate (permanent)	21	30	38	5	0	6	2104
2017	Term	10	30	20	3	31	6	139
2017	Casual	8	9	3	9	71	0	52
2017	Student	0	4	7	16	73	0	28
2014	Indeterminate (permanent)	22	28	34	7	9999	8	2370
2014	Term	4	30	37	14	9999	15	85
2014	Casual	17	8	13	12	9999	50	80
2014	Student	0	11	5	23	9999	61	55
2011	Indeterminate (permanent)	22	31	34	5	9999	8	2969
2011	Term	10	26	27	9	9999	29	85
2011	Casual	21	2	22	17	9999	39	60
2011	Student	0	13	19	18	9999	49	68

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	17	83	7408
2017	Term	11	89	743
2017	Casual	8	92	141
2017	Student	9	91	71
2014	Indeterminate (permanent)	18	82	8217
2014	Term	13	87	411
2014	Casual	8	92	153
2014	Student	5	95	115

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	46	1246
2017	Term	60	81
2014	Indeterminate (permanent)	45	1479
2014	Term	61	51

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	65	1246
2017	Term	50	81
2014	Indeterminate (permanent)	65	1479
2014	Term	51	51
2014	Casual	78	12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	1246
2014	Indeterminate (permanent)	9	1479
2014	Casual	0	12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Indeterminate (permanent)	1246
2017	Term	81
2014	Term	51
2014	Casual	12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	1246
2017	Term	9	81
2014	Indeterminate (permanent)	9	1479

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	1246
2014	Indeterminate (permanent)	4	1479
2014	Casual	0	12

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	1246
2017	Term	0	81
2014	Indeterminate (permanent)	4	1479
2014	Casual	0	12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	42	1246
2017	Term	32	81
2014	Indeterminate (permanent)	41	1478
2014	Term	46	51

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	45	1246
2017	Term	30	81
2014	Indeterminate (permanent)	44	1478
2014	Term	42	51

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	45	1246
2017	Term	38	81
2014	Indeterminate (permanent)	41	1478
2014	Term	30	51
2014	Casual	47	12

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	41	1246
2017	Term	31	81
2014	Indeterminate (permanent)	41	1478
2014	Term	37	51
2014	Casual	55	12

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	33	1246
2017	Term	21	81
2014	Indeterminate (permanent)	27	1478
2014	Term	17	51

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	58	1246
2017	Term	53	81
2014	Indeterminate (permanent)	56	1478
2014	Term	59	51
2014	Casual	68	12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	35	1246
2017	Term	26	81
2014	Indeterminate (permanent)	35	1478
2014	Term	29	51

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	2	1246
2014	Indeterminate (permanent)	1	1478
2014	Term	0	51
2014	Casual	0	12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	1246
2017	Term	12	81
2014	Indeterminate (permanent)	5	1478
2014	Term	11	51

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	1246
2017	Term	9	81
2014	Indeterminate (permanent)	12	1478
2014	Term	15	51

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	46	1246
2017	Term	36	81
2014	Indeterminate (permanent)	44	1478
2014	Term	35	51

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	26	1246
2017	Term	15	81
2014	Indeterminate (permanent)	28	1478
2014	Term	23	51

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	1246
2017	Term	10	81
2014	Indeterminate (permanent)	15	1478
2014	Term	16	51

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	54	1247
2017	Term	60	81
2014	Indeterminate (permanent)	52	1479
2014	Term	58	51
2014	Casual	47	12

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	27	1247
2017	Term	26	81
2014	Indeterminate (permanent)	29	1479
2014	Term	33	51

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	1247
2017	Term	10	81
2014	Indeterminate (permanent)	14	1479
2014	Term	18	51

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	19	1247
2017	Term	18	81
2014	Indeterminate (permanent)	19	1479
2014	Term	18	51
2014	Casual	49	12

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	1247
2017	Term	8	81
2014	Indeterminate (permanent)	11	1479
2014	Term	10	51

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	1247
2017	Term	8	81
2014	Indeterminate (permanent)	6	1479

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	1247
2017	Term	17	81
2014	Indeterminate (permanent)	18	1479
2014	Term	22	51

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	1247
2017	Term	6	81
2014	Indeterminate (permanent)	12	1479
2014	Term	17	51
2014	Casual	0	12

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	23	1247
2017	Term	26	81
2014	Indeterminate (permanent)	23	1479
2014	Term	21	51

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	1159
2017	Term	21	76
2014	Indeterminate (permanent)	13	1386
2014	Term	20	49

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	17	1159
2017	Term	29	76
2014	Indeterminate (permanent)	16	1386
2014	Term	16	49

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	1159
2017	Term	27	76
2014	Indeterminate (permanent)	11	1386
2014	Term	14	49

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	1159
2017	Term	17	76
2014	Indeterminate (permanent)	8	1386
2014	Casual	0	11

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	1159
2017	Term	11	76
2014	Indeterminate (permanent)	11	1386
2014	Term	12	49
2014	Casual	0	11

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	1159
2014	Indeterminate (permanent)	13	1386
2014	Term	12	49

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	18	1159
2017	Term	15	76
2014	Indeterminate (permanent)	15	1386

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	1159
2017	Term	16	76
2014	Indeterminate (permanent)	7	1386

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	1159
2017	Term	16	76
2014	Indeterminate (permanent)	12	1386
2014	Term	17	49

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	25	1159
2017	Term	13	76
2014	Indeterminate (permanent)	25	1386
2014	Term	19	49
2014	Casual	0	11

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	1159
2017	Term	11	76
2014	Indeterminate (permanent)	9	1386
2014	Term	12	49

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	45	1159
2017	Term	39	76
2014	Indeterminate (permanent)	44	1386
2014	Term	46	49

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	2	1159
2014	Indeterminate (permanent)	2	1386
2014	Casual	0	11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	50	1159
2017	Term	30	76
2014	Indeterminate (permanent)	51	1386
2014	Term	35	49
2014	Casual	42	11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	1	1159
2017	Term	0	76

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	1159
2017	Term	11	76
2014	Indeterminate (permanent)	13	1386
2014	Term	16	49

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	92	8	1249
2017	Term	88	12	80

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	20	19	6	6	27	8	52	19	7408
2017	Term	24	17	15	2	2	29	11	68	6	745
2017	Casual	25	8	18	2	1	26	21	62	5	141
2017	Student	18	22	12	4	0	33	12	71	7	72
2014	Indeterminate (permanent)	14	18	21	6	6	28	8	49	18	8232
2014	Term	25	20	13	4	3	26	9	69	11	412
2014	Casual	21	14	16	1	2	31	16	65	5	154
2014	Student	21	18	4	5	1	39	12	80	11	115

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	33	17	6	5	11	1	68	12	7397
2017	Term	40	31	12	2	2	11	2	82	4	743
2017	Casual	36	28	12	1	1	18	4	83	2	141
2017	Student	25	42	9	4	0	19	2	84	5	72
2014	Indeterminate (permanent)	23	32	20	6	4	14	1	65	12	8231
2014	Term	40	26	11	4	2	15	2	79	7	412
2014	Casual	36	29	13	1	1	17	3	81	3	154
2014	Student	36	24	5	4	1	29	2	86	7	115
2011	Indeterminate (permanent)	29	37	17	5	3	9	0	73	9	9887
2011	Term	36	37	16	2	1	8	0	79	3	295
2011	Casual	37	23	18	1	1	20	1	76	2	112
2011	Student	39	33	10	1	0	13	3	87	1	146

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	50	9	4	1	1	4	84	6	7411
2017	Term	23	46	15	9	3	2	2	72	13	745
2017	Casual	25	22	9	11	4	5	24	67	20	141
2017	Student	7	15	7	14	4	8	45	48	37	72
2014	Indeterminate (permanent)	28	53	11	4	1	1	3	84	5	8225
2014	Term	20	44	15	12	4	5	2	68	16	412
2014	Casual	20	22	5	3	5	10	36	78	13	154
2014	Student	14	13	11	6	9	11	37	51	28	115
2011	Indeterminate (permanent)	26	53	11	5	1	1	3	82	6	9881
2011	Term	17	48	16	13	1	3	2	68	15	296
2011	Casual	19	24	16	9	1	4	29	62	14	111
2011	Student	10	18	10	11	7	7	37	49	32	147
2008	Indeterminate (permanent)	27	50	11	6	2	1	4	81	8	7386
2008	Term	14	43	22	12	6	3	1	59	18	285
2008	Casual	11	15	13	7	9	15	30	48	28	62
2008	Student	8	13	9	6	14	12	38	42	40	120

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	11	26	22	7	5	22	7	52	17	7395
2017	Term	16	25	21	3	1	26	7	62	7	745
2017	Casual	12	18	16	2	1	24	27	61	7	141
2017	Student	6	10	4	7	0	25	48	61	24	71
2014	Indeterminate (permanent)	10	23	25	8	5	21	9	47	18	8227
2014	Term	13	24	20	5	3	30	6	58	12	411
2014	Casual	13	19	10	3	2	19	34	68	11	154
2014	Student	11	9	10	0	3	30	38	61	8	115
2011	Indeterminate (permanent)	10	26	24	8	4	20	7	50	17	9881
2011	Term	12	28	22	8	4	21	6	54	15	296
2011	Casual	12	18	21	1	3	17	29	54	6	111
2011	Student	6	10	13	3	2	27	39	48	15	146

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	34	10	3	1	6	4	85	4	7410
2017	Term	52	28	8	1	0	9	2	90	2	744
2017	Casual	38	22	5	2	0	11	21	89	3	141
2017	Student	26	14	1	0	0	17	43	98	0	71
2014	Indeterminate (permanent)	37	37	11	3	2	6	4	82	5	8230
2014	Term	41	38	7	1	0	11	2	90	2	412
2014	Casual	31	16	6	1	0	16	30	87	2	154
2014	Student	26	12	4	0	1	19	38	88	2	115
2011	Indeterminate (permanent)	40	35	10	3	2	6	4	83	5	9886
2011	Term	43	34	10	2	0	8	3	86	3	297
2011	Casual	32	17	10	2	1	11	27	80	4	112
2011	Student	23	14	7	0	1	18	37	81	2	145
2008	Indeterminate (permanent)	38	37	10	3	1	7	4	83	5	7389
2008	Term	37	38	11	1	1	12	1	86	2	285
2008	Casual	26	14	11	1	0	17	30	76	2	62
2008	Student	12	14	6	2	1	33	33	76	7	120

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	35	13	4	2	9	4	78	7	7396
2017	Term	45	30	8	2	0	13	2	88	2	743
2017	Casual	31	17	10	4	0	16	22	78	6	141
2017	Student	21	14	2	3	0	17	43	86	8	71
2014	Indeterminate (permanent)	29	36	15	4	3	10	4	75	8	8224
2014	Term	38	35	10	2	0	14	2	86	2	410
2014	Casual	28	16	8	1	1	16	31	82	3	154
2014	Student	22	11	6	0	1	21	39	83	2	114
2011	Indeterminate (permanent)	32	35	14	4	2	9	3	77	7	9867
2011	Term	38	35	11	1	0	11	3	85	2	295
2011	Casual	28	22	9	3	0	14	25	81	4	112
2011	Student	23	12	8	1	1	18	37	78	4	145
2008	Indeterminate (permanent)	32	37	13	5	3	7	3	77	9	7389
2008	Term	36	35	13	3	1	10	2	80	5	286
2008	Casual	34	17	12	0	3	15	18	77	4	60
2008	Student	17	17	6	4	0	21	36	77	10	120

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	8	92	7388
2017	Term	4	96	743
2017	Casual	6	94	141
2014	Indeterminate (permanent)	7	93	8215
2014	Term	4	96	411
2014	Student	0	100	115

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	33	564
2017	Term	47	31
2014	Indeterminate (permanent)	35	577
2014	Term	38	15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	83	564
2017	Term	71	31
2014	Indeterminate (permanent)	84	577
2014	Term	87	15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	564
2017	Term	0	31
2014	Indeterminate (permanent)	3	577
2014	Term	0	15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Term	31
2014	Indeterminate (permanent)	577
2014	Term	15

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	564
2014	Indeterminate (permanent)	9	577
2014	Term	32	15

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	564
2017	Term	16	31
2014	Indeterminate (permanent)	3	577
2014	Term	0	15

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	564
2017	Term	15	31
2014	Indeterminate (permanent)	8	577

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	561
2017	Term	15	31
2014	Indeterminate (permanent)	16	578

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	18	561
2014	Indeterminate (permanent)	17	578

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	561
2014	Indeterminate (permanent)	9	578

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	561
2014	Indeterminate (permanent)	5	578
2014	Term	0	15

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	27	561
2017	Term	30	31
2014	Indeterminate (permanent)	27	578
2014	Term	32	15

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	23	561
2017	Term	41	31
2014	Indeterminate (permanent)	18	578
2014	Term	32	15

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	2	561
2017	Term	0	31
2014	Indeterminate (permanent)	2	578
2014	Term	0	15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	1	561
2017	Term	0	31

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	561
2014	Indeterminate (permanent)	4	578

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	16	561
2014	Indeterminate (permanent)	13	578

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Term	0	31

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	17	561
2014	Indeterminate (permanent)	17	578

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	27	561
2017	Term	16	31
2014	Indeterminate (permanent)	38	578
2014	Term	54	15

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	31	564
2017	Term	19	30
2014	Indeterminate (permanent)	30	577

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	16	564
2014	Indeterminate (permanent)	15	577

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	564
2014	Indeterminate (permanent)	10	577

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	17	564
2014	Indeterminate (permanent)	20	577

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	564
2014	Indeterminate (permanent)	7	577
2014	Term	0	15

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	564
2014	Indeterminate (permanent)	8	577
2014	Term	0	15

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	564
2014	Indeterminate (permanent)	9	577

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	564
2014	Indeterminate (permanent)	12	577

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	48	564
2017	Term	56	30
2014	Indeterminate (permanent)	46	577
2014	Term	49	15

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	534
2014	Indeterminate (permanent)	5	529
2014	Term	0	15

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	534
2017	Term	18	28
2014	Indeterminate (permanent)	13	529

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	534
2014	Indeterminate (permanent)	4	529
2014	Term	0	15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	3	534
2014	Indeterminate (permanent)	2	529
2014	Term	0	15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	3	534
2017	Term	0	28
2014	Indeterminate (permanent)	2	529
2014	Term	0	15

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	534
2014	Indeterminate (permanent)	7	529

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	534
2014	Indeterminate (permanent)	10	529

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	534
2014	Indeterminate (permanent)	7	529
2014	Term	0	15

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	534
2014	Indeterminate (permanent)	10	529

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	25	534
2017	Term	18	28
2014	Indeterminate (permanent)	19	529

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	534
2017	Term	0	28
2014	Indeterminate (permanent)	10	529
2014	Term	0	15

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	45	534
2017	Term	24	28
2014	Indeterminate (permanent)	43	529
2014	Term	48	15

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	2	534
2017	Term	0	28
2014	Indeterminate (permanent)	3	529

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	60	534
2017	Term	47	28
2014	Indeterminate (permanent)	63	529
2014	Term	80	15

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	1	534
2017	Term	0	28

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	534
2017	Term	29	28
2014	Indeterminate (permanent)	15	529

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	93	7	565
2017	Term	68	32	30

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	19	20	2	3	34	7	58	9	7404
2017	Term	27	19	13	1	1	30	9	76	3	746
2017	Casual	24	19	10	2	0	26	19	78	4	141
2017	Student	21	19	5	0	0	38	16	87	1	72
2014	Indeterminate (permanent)	14	17	21	3	3	34	8	55	9	8230
2014	Term	27	21	12	1	1	30	8	76	4	411
2014	Casual	26	16	11	1	0	33	14	78	1	153
2014	Student	22	18	5	0	2	39	14	85	4	115

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	33	16	3	3	14	2	74	7	7399
2017	Term	43	30	10	1	1	13	3	86	3	745
2017	Casual	42	25	9	1	0	16	7	88	1	140
2017	Student	31	43	5	0	0	18	2	93	0	72
2014	Indeterminate (permanent)	25	32	19	3	2	17	2	70	6	8233
2014	Term	39	30	10	1	1	16	2	85	3	411
2014	Casual	41	29	7	1	1	20	2	90	2	153
2014	Student	37	23	5	0	2	26	7	90	3	115
2011	Indeterminate (permanent)	33	38	14	3	1	10	0	79	5	9878
2011	Term	43	34	13	1	0	9	1	85	1	295
2011	Casual	48	25	6	1	2	17	2	89	3	112
2011	Student	48	32	6	2	0	12	1	92	2	145

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	23	21	15	20	0	3	42	36	7397
2017	Term	23	22	18	17	17	1	2	47	35	745
2017	Casual	30	13	24	17	14	1	1	44	32	140
2017	Student	7	28	15	19	30	0	2	35	49	72

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	24	28	18	14	0	1	38	33	7403
2017	Term	34	28	23	10	4	0	1	63	14	746
2017	Casual	36	27	19	12	3	1	2	65	16	140
2017	Student	23	41	27	7	2	0	0	64	9	72

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	27	26	16	12	0	2	45	28	7396
2017	Term	41	28	17	6	3	0	4	72	10	741
2017	Casual	40	24	20	10	3	1	3	66	14	140
2017	Student	46	23	16	12	0	2	2	72	12	72

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	22	23	19	17	1	2	38	38	7398
2017	Term	34	26	19	10	6	3	3	64	17	744
2017	Casual	38	23	18	11	6	2	1	64	18	140
2017	Student	40	29	16	9	4	0	2	71	13	72

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	36	25	16	7	6	1	8	67	15	7384
2017	Term	58	18	9	3	1	0	10	85	5	739
2017	Casual	61	18	7	3	1	1	9	89	4	140
2017	Student	60	18	9	2	2	0	10	86	4	72

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	31	23	11	7	1	59	18	7384
2017	Term	45	26	17	6	4	2	72	10	746
2017	Casual	45	36	12	3	2	2	83	5	141
2017	Student	32	36	22	7	3	0	68	10	72

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	33	23	11	7	1	2	58	19	7375
2017	Term	44	30	15	6	2	1	4	77	8	741
2017	Casual	50	31	11	2	2	2	2	84	4	141
2017	Student	46	31	13	5	2	0	2	79	7	72

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	30	25	16	10	1	1	48	27	7385
2017	Term	35	32	17	8	4	2	3	71	12	744
2017	Casual	50	23	15	7	1	1	2	75	9	140
2017	Student	33	25	23	12	2	2	4	61	14	72

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	30	21	14	8	1	2	56	22	7386
2017	Term	36	29	17	9	4	1	3	68	14	744
2017	Casual	50	25	15	7	2	1	1	76	9	141
2017	Student	37	32	15	11	2	0	2	71	14	72

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	28	22	14	10	1	2	52	25	7371
2017	Term	35	29	19	10	4	0	2	66	15	740
2017	Casual	39	34	15	9	2	1	1	74	11	141
2017	Student	40	32	16	5	3	2	2	75	9	72

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	53	23	12	5	3	2	79	9	7392
2017	Term	62	22	10	3	1	2	86	4	742
2017	Casual	65	20	9	3	1	3	87	4	141
2017	Student	67	17	7	3	2	4	87	5	72

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	68	13	6	4	4	1	5	86	8	7399
2017	Term	79	9	3	3	1	1	3	92	4	741
2017	Casual	86	6	6	0	1	0	1	93	1	139
2017	Student	78	10	3	0	0	0	9	97	0	72

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	55	25	9	4	3	0	3	84	7	7392
2017	Term	69	19	7	2	1	0	2	90	3	743
2017	Casual	67	17	10	1	2	0	3	87	3	141
2017	Student	69	18	2	2	0	2	7	95	2	72

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	58	19	9	5	5	0	3	80	11	7401
2017	Term	78	9	6	3	2	0	3	90	4	742
2017	Casual	81	9	6	1	1	0	3	92	1	141
2017	Student	82	10	1	1	0	2	5	98	1	71

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	53	13	5	2	2	0	24	88	5	7393
2017	Term	70	5	2	1	0	0	21	96	1	743
2017	Casual	70	5	3	1	0	1	21	96	1	141
2017	Student	73	2	1	0	0	0	24	99	1	72

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	62	18	8	3	2	1	7	87	5	7356
2017	Term	77	12	5	1	0	0	5	94	1	738
2017	Casual	81	9	3	1	0	0	7	97	1	141
2017	Student	78	13	0	0	0	0	9	100	0	71

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	70	15	5	2	2	1	5	90	5	7401
2017	Term	25	20	22	17	15	0	1	45	33	744
2017	Casual	49	11	13	10	11	0	7	64	22	141
2017	Student	50	13	17	9	5	0	5	67	15	72

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	49	28	13	4	2	3	80	7	7391
2017	Term	62	25	7	3	1	2	88	4	742
2017	Casual	65	22	6	1	3	4	90	4	141
2017	Student	45	29	14	6	3	4	76	9	72

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	9	26	41	16	7	0	35	24	7410
2017	Term	21	39	29	7	2	1	61	10	744
2017	Casual	36	29	26	8	0	1	65	8	141
2017	Student	17	45	24	14	0	0	62	14	72

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	10	22	39	20	8	1	28	32	7386
2017	Term	4	11	32	32	21	1	53	14	743
2017	Casual	0	9	39	28	23	1	52	9	139
2017	Student	2	13	24	43	17	0	61	15	72

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	41	18	8	5	4	0	68	14	7397
2017	Term	28	37	16	5	3	9	1	72	10	745
2017	Casual	29	32	19	7	1	12	1	69	9	141
2017	Student	21	49	7	16	0	7	0	75	17	72

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	39	20	14	10	2	55	25	7406
2017	Term	27	43	16	7	4	3	73	11	745
2017	Casual	28	50	14	4	1	3	80	6	141
2017	Student	19	49	18	9	3	2	69	13	72

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	16	84	7406
2017	Term	11	89	743
2017	Casual	8	92	140
2017	Student	9	91	71
2014	Indeterminate (permanent)	15	85	8206
2014	Term	10	90	411
2014	Casual	10	90	154
2014	Student	6	94	115

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	78	22	1215
2017	Term	75	25	81
2017	Casual	92	8	12
2014	Indeterminate (permanent)	80	20	1241
2014	Term	81	19	41
2014	Casual	87	13	14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	44	38	6	7	3	0	1	83	11	954
2017	Term	44	47	6	0	3	0	0	91	3	61
2017	Casual	63	27	10	0	0	0	0	90	0	11
2014	Indeterminate (permanent)	53	30	6	7	2	0	1	84	10	994
2014	Term	59	29	6	3	0	3	0	91	3	33
2014	Casual	70	22	8	0	0	0	0	92	0	12

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	25	20	11	12	2	1	31	69	7414
2017	Term	27	24	22	11	14	1	1	27	73	746
2017	Casual	26	15	22	13	19	3	3	27	73	141
2017	Student	12	9	34	20	22	2	0	12	88	72

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	18	4958
2017	Term	33	532
2017	Casual	53	94
2017	Student	57	60

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	33	4958
2017	Term	36	532
2017	Casual	48	94
2017	Student	72	60

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	18	4958
2017	Term	27	532
2017	Casual	38	94
2017	Student	44	60

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	54	4958
2017	Term	38	532
2017	Casual	7	94
2017	Student	19	60

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	4958
2017	Term	3	532
2017	Casual	0	94
2017	Student	2	60

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	40	4958
2017	Term	46	532
2017	Casual	35	94
2017	Student	33	60

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Indeterminate (permanent)	7	47	18	10	4	14	4842
2017	Term	7	51	17	9	5	11	522
2017	Casual	4	52	14	14	1	15	94
2017	Student	4	25	30	22	4	16	60

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	9	20	15	17	26	2	10	33	50	4988
2017	Term	18	29	16	12	17	2	7	51	31	534
2017	Casual	13	21	15	21	25	0	6	36	48	96
2017	Student	10	21	15	24	21	2	8	34	49	61

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	4	9	12	17	45	3	9	16	71	4994
2017	Term	8	14	12	15	41	3	8	24	62	534
2017	Casual	6	11	16	20	42	1	5	18	66	95
2017	Student	6	11	6	15	54	2	6	19	75	61

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 102. What is your current employee status?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me