2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 32 45 5 13 6 0 0 76 19 3064
2017 AS-01 40 41 4 10 4 0 0 82 14 370
2017 AS-02 29 41 4 15 11 0 0 69 27 905
2017 AS-03 31 45 7 13 3 0 0 76 16 523
2017 AS-04 30 49 3 13 4 0 0 79 18 341
2017 AS-05 32 47 6 10 5 0 0 79 15 515
2017 AS-06 33 48 4 12 4 0 0 80 15 196
2017 AS-07 33 48 5 12 2 0 0 81 14 188
2014 AS 35 46 6 9 4 0 0 81 13 3041
2014 AS-01 38 43 5 9 4 0 0 81 13 480
2014 AS-02 37 46 6 7 3 0 0 84 10 800
2014 AS-03 34 47 6 8 5 0 0 81 13 527
2014 AS-04 39 44 6 8 3 0 0 84 10 364
2014 AS-05 30 48 6 11 4 0 0 78 15 512
2014 AS-06 35 47 4 9 5 0 0 82 14 183
2014 AS-07 33 45 8 10 4 0 0 78 14 156
2011 AS 37 45 4 10 4 0 0 82 13 3178
2011 AS-01 42 45 4 7 1 0 0 87 9 513
2011 AS-02 36 42 4 11 6 0 0 78 18 837
2011 AS-03 36 45 4 11 4 0 0 81 14 557
2011 AS-04 36 43 5 10 5 0 0 80 15 391
2011 AS-05 35 50 4 9 2 0 0 86 11 498
2011 AS-06 37 45 7 9 3 0 0 82 11 199
2011 AS-07 39 50 2 9 1 0 0 89 10 176
2008 AS 40 45 5 8 2 0 0 85 10 2103
2008 AS-01 37 44 6 10 3 0 0 81 13 392
2008 AS-02 43 46 4 6 1 0 0 89 6 448
2008 AS-03 39 47 5 8 2 0 0 85 10 391
2008 AS-04 33 53 4 8 2 0 0 86 10 250
2008 AS-05 39 41 6 9 5 0 0 80 14 333
2008 AS-06 45 37 7 9 2 0 0 82 11 147
2008 AS-07 47 44 2 5 2 0 0 92 7 118

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 66 26 4 3 1 0 0 92 4 3057
2017 AS-01 64 27 4 4 1 1 0 92 4 368
2017 AS-02 66 25 4 3 2 0 0 92 4 904
2017 AS-03 62 29 4 2 2 0 0 92 4 520
2017 AS-04 66 27 3 3 1 0 0 93 4 340
2017 AS-05 68 22 4 2 2 1 0 91 4 516
2017 AS-06 67 24 6 3 1 0 0 91 3 195
2017 AS-07 70 23 3 3 1 0 0 94 4 188
2014 AS 67 26 3 2 1 0 1 94 4 3037
2014 AS-01 69 23 3 3 1 1 0 93 4 478
2014 AS-02 69 26 2 2 1 0 0 96 2 798
2014 AS-03 62 29 3 3 2 0 1 92 5 527
2014 AS-04 72 22 2 3 0 0 0 94 3 364
2014 AS-05 62 29 3 2 2 1 1 93 4 512
2014 AS-06 71 23 1 2 1 1 1 96 3 183
2014 AS-07 66 26 3 4 0 0 1 93 4 156
2011 AS 67 24 4 3 1 0 0 92 4 3181
2011 AS-01 72 21 4 2 1 0 0 93 3 513
2011 AS-02 66 26 4 2 1 0 0 92 4 837
2011 AS-03 65 25 4 3 1 0 0 91 5 559
2011 AS-04 67 25 3 2 1 1 1 93 3 391
2011 AS-05 65 26 4 3 1 0 1 92 5 499
2011 AS-06 68 23 5 2 2 0 1 92 4 199
2011 AS-07 71 22 2 3 2 0 1 93 5 176
2008 AS 67 24 3 3 1 0 0 92 5 2104
2008 AS-01 67 25 4 3 1 1 0 93 3 393
2008 AS-02 68 25 2 2 1 0 0 94 4 448
2008 AS-03 64 27 4 5 1 0 0 91 6 391
2008 AS-04 68 22 4 5 1 0 0 90 6 250
2008 AS-05 66 24 4 3 2 1 1 91 4 333
2008 AS-06 73 17 4 4 1 0 0 90 5 147
2008 AS-07 68 25 1 4 1 1 0 94 5 118

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 55 27 6 8 3 0 0 83 11 3063
2017 AS-01 56 28 6 8 2 0 1 84 10 371
2017 AS-02 57 25 5 8 4 0 0 83 12 904
2017 AS-03 51 32 5 8 3 0 0 84 11 522
2017 AS-04 52 27 7 9 4 0 1 80 13 340
2017 AS-05 57 25 6 9 3 0 0 82 12 516
2017 AS-06 55 27 7 7 4 0 0 82 11 196
2017 AS-07 59 26 3 9 2 0 1 86 11 188
2014 AS 53 27 7 8 3 0 1 81 12 3034
2014 AS-01 58 26 7 6 3 0 1 85 9 479
2014 AS-02 54 27 7 7 4 0 0 82 11 795
2014 AS-03 49 29 5 12 5 0 1 78 16 527
2014 AS-04 52 29 7 8 2 0 1 82 11 364
2014 AS-05 48 27 10 9 4 0 2 77 13 512
2014 AS-06 59 21 7 10 2 0 1 81 12 182
2014 AS-07 60 25 5 6 4 0 0 85 10 156
2011 AS 56 24 7 8 4 0 1 81 12 3178
2011 AS-01 60 22 7 6 4 0 1 82 10 513
2011 AS-02 56 25 7 8 4 0 0 81 12 835
2011 AS-03 53 25 8 11 3 0 1 78 14 559
2011 AS-04 50 28 8 9 3 0 2 80 12 390
2011 AS-05 56 25 5 10 5 0 0 81 14 499
2011 AS-06 57 27 5 7 4 0 1 85 10 199
2011 AS-07 67 19 4 7 3 0 0 86 10 176
2008 AS 53 26 6 10 4 0 0 79 14 2101
2008 AS-01 56 26 6 7 5 0 0 82 12 392
2008 AS-02 50 28 7 10 4 0 1 79 14 446
2008 AS-03 48 26 6 13 6 0 1 74 19 391
2008 AS-04 56 22 5 13 4 0 0 78 18 250
2008 AS-05 55 25 9 7 4 0 0 80 11 333
2008 AS-06 59 22 4 11 5 0 0 80 16 147
2008 AS-07 57 31 3 6 2 0 1 89 8 118

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 40 40 7 9 5 0 0 80 14 3059
2017 AS-01 41 36 7 10 6 0 0 77 16 371
2017 AS-02 39 40 7 9 5 0 0 79 15 903
2017 AS-03 38 40 8 11 3 0 0 78 14 521
2017 AS-04 41 42 7 7 3 0 0 83 10 341
2017 AS-05 41 41 5 8 5 0 0 82 13 514
2017 AS-06 39 38 7 9 7 0 0 77 16 196
2017 AS-07 46 37 5 7 4 0 1 83 11 187
2014 AS 44 36 7 8 4 0 0 80 13 3036
2014 AS-01 43 32 10 9 6 0 0 75 15 478
2014 AS-02 43 38 7 7 4 0 0 82 12 798
2014 AS-03 42 39 8 8 4 0 0 80 12 527
2014 AS-04 46 37 6 8 3 0 0 83 11 364
2014 AS-05 44 34 8 10 4 0 0 78 14 512
2014 AS-06 48 31 6 9 5 0 0 80 15 182
2014 AS-07 46 43 4 6 2 0 0 88 8 156
2011 AS 42 39 7 8 4 0 0 81 12 3169
2011 AS-01 39 42 9 7 4 0 0 80 11 509
2011 AS-02 40 41 8 7 4 0 0 81 11 834
2011 AS-03 40 41 9 8 2 0 0 81 10 557
2011 AS-04 43 38 7 7 4 0 0 81 12 390
2011 AS-05 44 36 7 8 4 0 0 80 13 498
2011 AS-06 46 37 4 9 5 0 1 83 13 199
2011 AS-07 49 36 3 8 5 0 0 85 13 175

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 23 37 12 15 13 0 0 60 28 3063
2017 AS-01 25 35 12 17 10 0 0 61 27 370
2017 AS-02 18 31 11 18 22 0 0 49 40 904
2017 AS-03 22 39 12 16 10 0 0 61 27 523
2017 AS-04 23 44 13 10 11 0 0 66 21 341
2017 AS-05 24 40 13 15 8 0 0 64 23 516
2017 AS-06 30 39 12 12 6 1 1 69 18 195
2017 AS-07 35 40 9 11 4 0 1 75 16 188
2014 AS 25 39 12 15 9 0 0 64 23 3041
2014 AS-01 28 37 12 14 9 0 0 65 23 480
2014 AS-02 25 41 13 14 7 0 0 67 21 800
2014 AS-03 23 39 13 15 9 0 0 63 24 527
2014 AS-04 27 40 13 11 7 0 1 68 18 364
2014 AS-05 22 38 14 17 9 0 1 60 26 512
2014 AS-06 27 34 7 18 14 0 1 61 32 183
2014 AS-07 26 35 10 19 8 0 1 62 28 156
2011 AS 31 41 12 10 5 0 1 73 15 3179
2011 AS-01 29 40 12 13 4 0 1 70 17 513
2011 AS-02 29 43 12 10 6 0 0 72 16 837
2011 AS-03 30 40 12 12 5 0 1 71 17 559
2011 AS-04 31 41 12 10 5 0 1 73 15 391
2011 AS-05 33 41 11 9 4 0 1 75 13 497
2011 AS-06 40 38 8 7 6 0 1 79 13 199
2011 AS-07 40 40 11 6 1 0 2 82 7 176
2008 AS 31 42 12 11 4 0 0 73 15 2106
2008 AS-01 28 42 11 14 5 0 0 70 19 394
2008 AS-02 32 45 11 9 3 0 0 77 12 449
2008 AS-03 27 41 13 13 5 0 1 69 18 390
2008 AS-04 35 40 10 10 4 0 2 76 14 250
2008 AS-05 28 41 14 10 6 1 1 70 16 334
2008 AS-06 36 46 7 10 2 0 0 82 12 147
2008 AS-07 40 36 13 10 2 0 0 75 12 118

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 36 39 12 8 5 0 0 75 13 3065
2017 AS-01 33 38 14 8 8 0 0 71 16 371
2017 AS-02 30 41 13 9 8 0 0 70 17 904
2017 AS-03 33 40 14 8 4 0 0 74 12 523
2017 AS-04 42 41 10 5 2 0 0 83 8 341
2017 AS-05 39 38 11 7 5 0 0 77 12 516
2017 AS-06 49 35 6 9 2 0 0 84 11 196
2017 AS-07 53 36 6 4 1 0 0 89 4 188
2014 AS 33 39 14 9 5 0 0 73 14 3039
2014 AS-01 28 33 19 12 8 0 0 62 19 479
2014 AS-02 30 39 15 10 7 0 0 69 16 799
2014 AS-03 28 43 15 9 4 0 0 71 14 527
2014 AS-04 41 38 13 4 4 0 0 79 8 364
2014 AS-05 33 44 11 8 4 0 0 77 12 512
2014 AS-06 42 38 10 8 2 0 1 81 9 183
2014 AS-07 51 38 5 4 2 0 0 89 6 156
2011 AS 35 37 14 9 5 0 0 72 14 3173
2011 AS-01 27 34 17 14 8 0 0 61 23 511
2011 AS-02 28 39 16 11 6 0 0 67 17 834
2011 AS-03 34 38 15 8 4 0 0 73 12 558
2011 AS-04 41 34 13 7 4 0 0 75 11 390
2011 AS-05 40 40 11 7 3 0 0 79 10 498
2011 AS-06 44 40 8 6 3 0 0 84 9 199
2011 AS-07 53 36 6 3 2 0 0 89 5 176
2008 AS 35 41 12 8 4 0 0 76 12 2104
2008 AS-01 24 38 15 14 8 1 0 63 22 394
2008 AS-02 32 44 12 8 4 0 0 76 12 448
2008 AS-03 39 36 15 6 4 0 0 75 10 390
2008 AS-04 40 42 8 7 3 0 0 82 10 250
2008 AS-05 34 43 14 6 2 0 0 78 8 334
2008 AS-06 51 36 6 5 1 0 0 88 6 146
2008 AS-07 41 46 6 6 2 0 0 86 8 118

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 42 40 8 6 4 0 0 82 10 3059
2017 AS-01 39 39 10 5 7 0 0 78 12 370
2017 AS-02 35 43 10 7 6 0 0 78 12 903
2017 AS-03 39 40 11 8 3 0 0 78 11 522
2017 AS-04 50 37 7 5 2 0 0 87 7 341
2017 AS-05 46 42 5 4 3 0 0 88 8 515
2017 AS-06 53 36 5 4 2 0 0 89 6 194
2017 AS-07 61 31 4 4 0 0 0 92 4 188
2014 AS 39 41 10 6 4 0 0 80 10 3039
2014 AS-01 35 37 13 9 5 0 0 72 14 479
2014 AS-02 35 40 13 6 6 0 0 75 12 799
2014 AS-03 35 44 10 7 3 0 0 79 10 527
2014 AS-04 45 41 7 4 2 0 0 87 7 364
2014 AS-05 41 42 8 6 3 0 0 84 9 512
2014 AS-06 51 36 7 5 1 0 1 88 6 183
2014 AS-07 52 41 4 2 1 0 0 93 3 156
2011 AS 39 40 10 6 4 0 0 79 11 3181
2011 AS-01 31 34 15 9 9 0 0 66 19 514
2011 AS-02 31 43 13 8 5 0 0 74 13 835
2011 AS-03 41 39 10 7 3 0 0 80 10 559
2011 AS-04 45 37 9 5 4 0 0 82 9 391
2011 AS-05 43 45 6 4 2 0 0 88 6 500
2011 AS-06 58 33 6 2 2 0 0 90 4 199
2011 AS-07 53 39 3 3 1 0 0 93 4 176
2008 AS 42 43 7 5 3 0 0 85 8 2106
2008 AS-01 29 46 11 9 6 0 0 75 15 393
2008 AS-02 43 41 7 6 4 0 0 83 10 449
2008 AS-03 46 40 7 4 3 0 0 86 7 391
2008 AS-04 45 44 6 3 2 0 0 89 5 250
2008 AS-05 43 46 6 3 1 0 0 89 4 334
2008 AS-06 54 37 5 3 0 0 0 92 3 147
2008 AS-07 48 44 5 2 1 0 0 92 3 118

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 45 38 7 6 3 0 0 83 9 3062
2017 AS-01 44 37 8 7 4 0 0 82 11 371
2017 AS-02 36 40 9 9 6 0 0 76 14 904
2017 AS-03 44 42 8 4 3 0 0 86 6 522
2017 AS-04 55 34 5 5 1 0 0 89 6 339
2017 AS-05 52 34 6 7 1 0 0 86 8 516
2017 AS-06 55 34 7 3 0 1 0 90 3 196
2017 AS-07 57 32 5 4 1 0 0 89 5 188
2014 AS 45 39 8 5 2 0 0 85 7 3037
2014 AS-01 43 36 10 6 4 0 0 80 10 479
2014 AS-02 41 40 10 7 2 0 0 82 9 798
2014 AS-03 40 45 8 5 1 0 0 86 6 527
2014 AS-04 51 38 6 3 1 0 0 89 4 364
2014 AS-05 47 38 8 4 2 0 0 86 6 512
2014 AS-06 55 33 8 3 1 0 1 88 4 183
2014 AS-07 58 32 6 2 1 0 1 91 3 155

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 41 35 10 8 5 0 0 77 13 3060
2017 AS-01 38 35 11 9 7 1 1 74 15 371
2017 AS-02 35 34 13 8 8 0 1 71 16 904
2017 AS-03 43 34 10 8 4 0 0 77 12 522
2017 AS-04 48 35 7 7 3 0 0 83 10 338
2017 AS-05 44 37 7 7 4 0 0 82 11 515
2017 AS-06 51 34 7 4 5 0 0 85 9 196
2017 AS-07 47 34 7 6 5 0 0 81 11 188
2014 AS 36 36 12 8 7 0 1 73 15 3038
2014 AS-01 38 32 11 8 8 1 1 72 16 480
2014 AS-02 34 37 13 8 6 1 1 72 14 799
2014 AS-03 36 35 12 9 6 1 1 73 15 525
2014 AS-04 42 36 8 7 5 0 1 79 13 364
2014 AS-05 35 38 11 9 6 0 1 74 15 512
2014 AS-06 37 33 10 11 8 0 1 70 20 183
2014 AS-07 31 38 14 8 8 0 1 70 16 156
2011 AS 37 37 12 8 5 0 1 75 13 3176
2011 AS-01 37 37 15 7 3 0 1 75 10 512
2011 AS-02 34 38 14 6 7 0 0 73 13 837
2011 AS-03 36 38 11 7 5 1 2 76 12 558
2011 AS-04 43 35 9 6 5 0 1 79 11 390
2011 AS-05 38 38 9 10 5 0 0 76 15 498
2011 AS-06 36 35 12 13 5 0 1 71 17 199
2011 AS-07 42 33 9 12 4 0 1 75 16 175

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 40 25 11 7 6 2 8 73 15 3063
2017 AS-01 35 26 14 6 5 3 11 71 13 371
2017 AS-02 44 25 9 5 5 3 8 78 11 904
2017 AS-03 45 26 11 6 5 1 6 76 12 523
2017 AS-04 40 25 11 8 7 2 7 72 16 340
2017 AS-05 38 26 12 10 8 2 4 68 19 516
2017 AS-06 38 30 8 12 7 1 5 71 20 195
2017 AS-07 22 19 12 9 14 0 24 53 31 188
2014 AS 29 25 12 11 12 2 10 61 26 3039
2014 AS-01 30 24 12 9 9 3 13 65 21 479
2014 AS-02 32 25 12 9 10 2 11 65 22 799
2014 AS-03 35 25 12 10 9 1 8 66 21 527
2014 AS-04 30 26 11 9 13 2 9 63 24 364
2014 AS-05 23 29 13 12 15 1 7 56 29 512
2014 AS-06 22 23 11 18 17 2 7 49 39 183
2014 AS-07 15 15 13 15 21 1 20 38 45 156
2011 AS 30 24 11 12 10 2 11 62 25 3178
2011 AS-01 30 23 11 8 9 4 16 66 21 513
2011 AS-02 31 24 12 9 9 2 12 65 21 838
2011 AS-03 35 23 11 12 9 1 8 65 23 558
2011 AS-04 34 26 8 13 10 2 8 66 25 390
2011 AS-05 26 28 13 14 11 2 5 58 28 498
2011 AS-06 25 28 12 17 14 1 5 56 32 199
2011 AS-07 15 17 15 18 11 1 22 42 39 175
2008 AS 33 23 9 12 11 2 9 63 26 2103
2008 AS-01 34 19 11 10 7 5 14 65 21 394
2008 AS-02 38 26 9 9 6 2 11 72 17 448
2008 AS-03 42 24 8 9 9 1 8 72 20 390
2008 AS-04 35 24 9 12 13 1 6 64 27 250
2008 AS-05 26 27 8 16 17 1 5 56 35 333
2008 AS-06 25 25 11 21 13 1 4 53 36 146
2008 AS-07 14 12 9 19 26 1 18 32 56 118

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 31 43 11 8 7 0 0 74 15 3062
2017 AS-01 27 44 14 8 8 0 0 71 16 369
2017 AS-02 24 42 14 9 11 0 0 67 20 906
2017 AS-03 32 41 12 8 7 0 0 73 15 521
2017 AS-04 35 48 9 6 3 0 0 82 9 341
2017 AS-05 34 42 11 8 5 0 0 76 13 516
2017 AS-06 39 44 5 9 4 0 0 83 13 195
2017 AS-07 42 44 6 5 3 0 0 86 8 188
2014 AS 28 45 12 9 6 0 0 73 15 3039
2014 AS-01 28 42 12 9 8 1 0 71 17 479
2014 AS-02 26 42 15 10 6 0 0 69 17 800
2014 AS-03 25 47 14 8 6 0 0 72 14 527
2014 AS-04 32 48 7 8 4 1 0 80 12 364
2014 AS-05 27 44 14 10 5 0 0 71 15 511
2014 AS-06 31 47 9 9 3 0 1 78 13 183
2014 AS-07 38 47 6 7 3 0 0 85 10 156
2011 AS 31 39 15 9 5 0 0 71 14 3173
2011 AS-01 28 37 18 10 7 0 0 65 17 511
2011 AS-02 26 41 17 10 7 0 0 67 17 838
2011 AS-03 34 39 15 10 3 0 0 72 13 558
2011 AS-04 36 38 12 9 6 0 0 74 15 390
2011 AS-05 32 40 17 7 4 0 0 72 11 496
2011 AS-06 35 43 10 8 5 0 0 77 13 199
2011 AS-07 44 40 5 9 2 0 0 84 11 174
2008 AS 36 41 11 7 4 0 0 77 11 2098
2008 AS-01 26 43 17 8 6 0 0 68 15 390
2008 AS-02 37 40 11 7 5 0 0 77 12 446
2008 AS-03 39 40 11 6 4 0 0 79 10 389
2008 AS-04 38 42 8 10 3 0 0 80 13 250
2008 AS-05 32 47 10 7 4 0 0 79 11 334
2008 AS-06 50 31 11 7 1 0 0 81 8 147
2008 AS-07 41 42 9 6 2 0 0 83 8 118

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 25 34 17 13 10 0 0 60 22 3062
2017 AS-01 25 34 19 10 12 0 0 59 22 369
2017 AS-02 22 33 17 15 12 0 0 55 28 906
2017 AS-03 25 37 16 12 9 0 0 63 21 522
2017 AS-04 26 38 15 12 9 0 0 64 21 340
2017 AS-05 29 31 21 11 7 0 0 60 18 516
2017 AS-06 30 37 13 14 5 0 0 68 19 195
2017 AS-07 33 35 18 9 6 0 0 67 15 188
2014 AS 23 36 18 13 9 0 0 60 23 3041
2014 AS-01 24 31 20 11 13 1 0 55 25 480
2014 AS-02 20 37 19 14 9 0 0 58 23 800
2014 AS-03 24 35 17 14 10 0 0 59 24 527
2014 AS-04 31 38 14 10 7 0 1 69 17 364
2014 AS-05 21 39 16 14 9 0 0 60 23 512
2014 AS-06 19 39 16 14 11 0 1 58 25 183
2014 AS-07 28 36 17 13 6 0 0 64 19 156
2011 AS 25 37 17 12 8 0 0 62 21 3177
2011 AS-01 26 35 17 11 10 0 1 62 21 514
2011 AS-02 22 36 17 14 10 0 0 59 24 837
2011 AS-03 25 37 18 13 6 1 0 63 19 558
2011 AS-04 26 39 17 11 7 0 0 65 17 390
2011 AS-05 22 39 15 14 9 0 0 61 23 499
2011 AS-06 31 32 19 10 8 0 1 63 18 198
2011 AS-07 31 41 13 10 5 0 0 72 15 175

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 24 41 15 13 8 0 0 64 21 3062
2017 AS-01 24 38 13 16 9 0 0 63 25 370
2017 AS-02 23 40 15 12 10 0 0 63 22 906
2017 AS-03 25 39 16 13 7 0 0 64 21 521
2017 AS-04 21 46 12 13 8 0 0 67 21 341
2017 AS-05 24 40 17 13 5 0 0 64 18 515
2017 AS-06 25 42 14 11 7 0 0 67 18 195
2017 AS-07 26 45 13 11 6 0 0 70 16 188

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 35 44 11 6 4 0 0 79 10 3061
2017 AS-01 34 44 9 7 6 0 0 78 12 370
2017 AS-02 30 46 11 6 6 1 0 77 12 905
2017 AS-03 36 41 15 5 4 1 0 77 9 522
2017 AS-04 37 44 12 7 1 0 0 80 8 340
2017 AS-05 37 44 10 5 3 0 0 82 8 516
2017 AS-06 44 41 9 6 1 0 0 85 7 194
2017 AS-07 39 51 5 3 3 0 0 90 5 188
2014 AS 37 43 11 5 3 1 0 81 8 3036
2014 AS-01 37 38 12 6 5 1 0 76 12 478
2014 AS-02 33 45 13 5 3 1 0 79 8 798
2014 AS-03 36 43 12 6 3 1 0 79 9 526
2014 AS-04 40 44 8 5 2 1 0 85 7 364
2014 AS-05 36 45 10 6 3 1 0 82 9 512
2014 AS-06 43 43 9 3 2 1 1 87 4 183
2014 AS-07 55 33 9 2 1 0 0 87 4 156
2011 AS 36 42 13 6 2 1 0 79 8 3179
2011 AS-01 32 43 14 7 3 1 0 76 10 514
2011 AS-02 34 41 15 6 3 1 0 76 9 837
2011 AS-03 36 42 14 5 2 0 0 79 7 558
2011 AS-04 36 44 11 6 3 1 0 80 9 390
2011 AS-05 34 47 12 5 2 0 0 81 7 500
2011 AS-06 49 34 8 7 3 0 0 83 9 197
2011 AS-07 52 36 5 5 1 0 0 89 6 176
2008 AS 44 39 10 4 2 0 0 84 6 2102
2008 AS-01 37 45 10 5 2 1 0 83 7 393
2008 AS-02 44 38 10 3 3 0 0 83 6 447
2008 AS-03 45 38 10 4 2 1 0 84 5 390
2008 AS-04 49 37 9 4 1 0 0 86 5 250
2008 AS-05 40 41 11 5 3 0 0 81 8 333
2008 AS-06 56 29 6 7 2 0 0 84 10 147
2008 AS-07 52 35 11 1 2 0 0 86 3 118

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 27 37 15 11 10 0 0 64 21 3056
2017 AS-01 25 37 16 10 12 0 1 62 22 369
2017 AS-02 22 34 16 14 14 0 0 57 28 904
2017 AS-03 26 38 16 10 10 0 0 64 20 521
2017 AS-04 30 41 11 12 6 0 0 71 18 340
2017 AS-05 30 36 15 10 7 1 0 67 18 515
2017 AS-06 33 41 13 7 6 0 0 74 13 193
2017 AS-07 38 36 13 6 6 0 0 74 12 188

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 48 37 9 4 3 0 0 85 7 3057
2017 AS-01 43 40 10 3 3 0 0 84 6 371
2017 AS-02 42 37 10 6 5 0 0 79 10 903
2017 AS-03 49 36 10 3 2 0 0 85 6 523
2017 AS-04 51 38 8 2 1 0 0 89 3 340
2017 AS-05 52 35 8 3 2 0 0 87 5 513
2017 AS-06 52 36 7 3 1 0 0 89 5 194
2017 AS-07 60 32 6 2 0 0 0 92 2 187
2014 AS 58 29 8 3 1 0 0 87 4 3037
2014 AS-01 56 27 11 4 3 0 0 83 6 478
2014 AS-02 56 31 9 2 1 0 0 88 3 798
2014 AS-03 57 29 10 2 2 0 0 86 4 527
2014 AS-04 63 27 5 2 1 0 0 91 3 364
2014 AS-05 56 30 9 3 1 0 0 86 5 512
2014 AS-06 63 26 6 3 1 0 1 90 4 183
2014 AS-07 67 27 3 2 1 0 0 94 3 156
2011 AS 55 31 9 3 1 0 0 87 4 3179
2011 AS-01 51 29 15 3 2 0 1 80 5 512
2011 AS-02 51 34 10 3 2 0 0 85 5 837
2011 AS-03 57 30 9 4 1 0 0 87 4 559
2011 AS-04 56 31 8 4 1 0 0 88 5 390
2011 AS-05 57 34 7 1 1 0 0 91 2 499
2011 AS-06 63 28 6 2 3 0 0 90 4 199
2011 AS-07 65 26 5 3 1 0 0 91 3 176

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 28 40 14 10 8 0 0 67 18 3053
2017 AS-01 21 36 17 15 8 1 1 59 24 371
2017 AS-02 20 38 16 12 13 0 0 58 25 902
2017 AS-03 30 40 13 10 6 0 0 70 16 522
2017 AS-04 30 41 15 8 5 0 0 72 13 339
2017 AS-05 32 42 13 7 6 0 0 74 13 511
2017 AS-06 36 45 8 8 3 0 0 81 11 194
2017 AS-07 46 36 10 5 3 0 0 82 8 188
2014 AS 23 41 14 13 9 0 0 65 21 3037
2014 AS-01 19 38 18 14 11 1 0 57 25 480
2014 AS-02 18 41 16 13 11 0 1 60 24 799
2014 AS-03 22 40 15 15 8 0 0 63 23 526
2014 AS-04 31 41 11 10 6 0 0 73 16 362
2014 AS-05 22 44 12 13 9 0 0 66 22 512
2014 AS-06 33 45 8 10 3 0 1 79 14 183
2014 AS-07 39 42 7 7 6 0 0 80 13 156
2011 AS 30 40 14 10 6 0 0 70 16 3177
2011 AS-01 25 39 20 9 6 0 1 64 15 511
2011 AS-02 24 39 17 12 8 0 1 63 20 836
2011 AS-03 29 41 15 11 5 0 0 70 16 558
2011 AS-04 36 41 9 8 6 0 0 77 14 391
2011 AS-05 31 42 11 11 5 0 0 73 16 499
2011 AS-06 44 34 10 9 4 0 0 78 13 199
2011 AS-07 49 36 7 7 1 0 0 85 8 176

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 33 36 15 10 6 0 0 69 16 3052
2017 AS-01 28 34 17 12 6 1 1 64 19 370
2017 AS-02 26 35 17 12 10 0 0 61 22 902
2017 AS-03 34 38 14 8 5 0 0 72 13 521
2017 AS-04 37 36 15 7 4 0 0 74 11 340
2017 AS-05 39 33 14 9 4 0 0 73 13 511
2017 AS-06 38 44 8 7 3 0 0 82 10 194
2017 AS-07 48 32 9 7 4 0 0 80 11 188
2014 AS 31 37 15 10 7 0 0 68 16 3038
2014 AS-01 31 34 18 9 8 0 0 65 17 479
2014 AS-02 24 39 18 11 7 0 1 64 18 798
2014 AS-03 29 41 15 10 5 0 0 70 15 527
2014 AS-04 40 35 12 7 6 0 0 75 13 364
2014 AS-05 28 37 14 13 7 0 0 65 21 512
2014 AS-06 35 39 14 7 4 0 1 75 12 183
2014 AS-07 44 37 9 4 6 0 0 81 10 156

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 30 37 14 11 8 0 0 67 19 3055
2017 AS-01 28 40 14 10 8 1 0 68 18 370
2017 AS-02 25 34 15 14 12 0 0 59 26 902
2017 AS-03 31 36 17 11 6 0 0 67 16 522
2017 AS-04 31 42 13 9 5 0 0 73 14 340
2017 AS-05 31 39 13 10 5 0 0 71 16 513
2017 AS-06 36 39 14 6 5 0 0 75 11 194
2017 AS-07 43 33 12 9 4 0 0 76 12 188
2014 AS 30 39 15 10 6 0 0 69 16 3039
2014 AS-01 31 36 15 11 7 0 0 67 18 480
2014 AS-02 26 40 16 10 8 0 1 66 18 798
2014 AS-03 27 42 16 9 6 0 0 69 15 527
2014 AS-04 37 37 13 8 5 0 0 74 13 364
2014 AS-05 28 40 15 11 6 0 0 68 17 512
2014 AS-06 34 37 16 9 4 0 1 71 13 183
2014 AS-07 37 39 11 8 5 0 1 76 13 156
2011 AS 33 41 14 9 4 0 0 74 12 3177
2011 AS-01 36 39 14 7 3 0 1 76 10 510
2011 AS-02 31 39 14 10 5 0 1 71 15 836
2011 AS-03 29 44 15 8 4 0 0 74 11 559
2011 AS-04 32 42 14 7 5 0 0 74 12 391
2011 AS-05 33 40 14 9 4 0 0 73 13 499
2011 AS-06 34 44 9 10 3 1 1 78 13 199
2011 AS-07 44 36 10 9 0 1 0 81 9 176

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 37 41 10 7 5 0 0 78 12 3045
2017 AS-01 37 40 11 7 6 0 0 77 13 370
2017 AS-02 31 40 12 9 7 0 0 72 16 898
2017 AS-03 36 42 11 6 5 0 0 77 12 521
2017 AS-04 40 43 10 4 3 0 0 84 7 338
2017 AS-05 38 42 9 6 4 0 0 81 10 513
2017 AS-06 48 35 9 6 2 0 0 83 8 194
2017 AS-07 47 41 5 5 2 1 0 89 7 185
2014 AS 36 41 12 7 4 0 0 78 10 3034
2014 AS-01 34 40 12 7 7 0 0 74 14 475
2014 AS-02 34 40 14 7 4 0 0 75 11 798
2014 AS-03 33 43 13 7 4 0 0 77 10 527
2014 AS-04 43 41 8 6 2 0 0 84 8 364
2014 AS-05 35 43 11 7 4 0 0 78 10 512
2014 AS-06 39 43 10 5 2 0 1 83 7 183
2014 AS-07 48 38 6 5 2 0 0 87 7 156
2011 AS 36 41 12 7 3 0 0 78 10 3177
2011 AS-01 31 40 17 7 5 0 0 72 12 513
2011 AS-02 32 40 15 9 4 0 0 72 13 837
2011 AS-03 39 42 11 6 2 0 0 81 8 558
2011 AS-04 39 39 11 8 3 0 0 79 11 389
2011 AS-05 37 45 10 6 2 0 0 82 9 499
2011 AS-06 41 44 7 5 4 0 0 85 8 199
2011 AS-07 47 41 6 3 2 0 0 88 6 175
2008 AS 40 43 10 5 3 0 0 83 8 2103
2008 AS-01 32 46 12 6 5 0 0 78 10 393
2008 AS-02 40 41 10 6 2 0 0 81 9 448
2008 AS-03 44 38 9 5 3 0 0 83 8 390
2008 AS-04 43 42 9 3 2 0 0 86 5 250
2008 AS-05 35 47 10 6 2 0 0 82 8 333
2008 AS-06 48 39 7 4 1 0 0 88 5 147
2008 AS-07 43 49 3 3 2 0 0 92 4 118

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 29 34 19 10 7 0 1 64 17 3064
2017 AS-01 45 31 13 5 5 1 0 77 10 371
2017 AS-02 30 31 17 10 10 0 1 62 20 906
2017 AS-03 30 37 18 10 3 1 2 68 13 522
2017 AS-04 27 38 18 10 6 0 1 65 16 341
2017 AS-05 22 38 22 10 7 0 1 61 17 516
2017 AS-06 22 28 24 16 9 1 0 50 25 195
2017 AS-07 18 31 25 15 11 0 0 49 26 187
2014 AS 34 33 18 9 6 0 1 68 14 3039
2014 AS-01 38 30 18 7 7 0 1 68 14 480
2014 AS-02 39 32 14 9 6 0 0 71 14 798
2014 AS-03 39 36 14 7 4 0 1 75 10 527
2014 AS-04 36 32 20 6 5 0 1 69 11 364
2014 AS-05 27 39 20 10 4 0 0 66 14 512
2014 AS-06 18 31 27 14 8 0 2 49 23 183
2014 AS-07 17 31 25 18 9 0 0 48 27 156
2011 AS 31 33 19 10 7 0 0 64 17 3175
2011 AS-01 41 35 13 6 4 1 0 77 10 513
2011 AS-02 35 31 17 9 8 0 1 66 17 835
2011 AS-03 35 32 20 8 4 0 0 68 12 558
2011 AS-04 27 34 22 11 6 0 0 61 16 390
2011 AS-05 23 34 23 12 7 0 0 58 19 499
2011 AS-06 16 30 26 15 11 0 1 47 27 197
2011 AS-07 14 32 22 20 11 0 0 47 31 176
2008 AS 23 33 24 12 8 0 0 57 19 2103
2008 AS-01 22 32 23 11 10 1 0 54 22 393
2008 AS-02 35 32 21 8 4 0 0 67 12 448
2008 AS-03 28 35 23 9 4 0 1 64 13 389
2008 AS-04 21 35 24 12 7 0 1 56 19 250
2008 AS-05 14 39 25 12 10 0 0 53 22 334
2008 AS-06 12 31 23 24 10 0 0 44 33 147
2008 AS-07 8 25 32 19 16 0 0 33 35 118

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 19 30 31 12 5 1 2 18 50 3052
2017 AS-01 19 19 32 15 8 2 5 25 41 369
2017 AS-02 21 31 27 13 5 1 2 18 54 899
2017 AS-03 18 28 33 11 7 0 3 19 47 520
2017 AS-04 17 32 33 11 4 1 2 15 51 341
2017 AS-05 16 34 35 11 4 0 1 15 50 514
2017 AS-06 17 33 33 11 3 0 2 15 51 196
2017 AS-07 20 31 33 12 2 1 1 15 52 187
2014 AS 15 32 33 13 5 1 2 18 49 3035
2014 AS-01 14 28 32 14 6 2 3 22 45 479
2014 AS-02 16 31 31 13 6 1 2 20 48 798
2014 AS-03 15 33 34 13 4 1 1 17 48 525
2014 AS-04 14 35 33 13 4 1 0 17 49 364
2014 AS-05 16 33 34 13 2 1 1 15 51 511
2014 AS-06 15 42 29 12 1 0 2 13 57 183
2014 AS-07 12 31 40 10 6 0 1 16 44 156
2011 AS 16 32 32 13 4 1 2 18 49 3168
2011 AS-01 13 27 32 16 7 1 4 25 42 511
2011 AS-02 17 28 32 14 5 1 3 20 47 832
2011 AS-03 16 33 29 14 3 1 3 18 51 556
2011 AS-04 16 36 33 10 3 0 1 14 53 391
2011 AS-05 18 38 29 10 3 0 0 14 57 498
2011 AS-06 20 34 37 7 2 0 2 9 54 197
2011 AS-07 13 32 43 10 1 0 0 11 45 176
2008 AS 16 34 33 11 4 0 1 16 51 2101
2008 AS-01 13 27 34 14 9 1 2 24 41 393
2008 AS-02 14 30 31 16 6 0 2 22 46 446
2008 AS-03 17 31 34 12 4 0 2 16 49 391
2008 AS-04 18 35 34 10 3 0 0 13 53 250
2008 AS-05 17 38 35 8 1 0 1 9 56 333
2008 AS-06 14 50 28 6 1 0 1 8 64 147
2008 AS-07 16 50 27 5 2 0 0 7 66 117

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 16 23 31 15 8 2 3 25 42 3046
2017 AS-01 14 13 31 18 11 6 8 33 31 365
2017 AS-02 17 23 28 16 9 3 3 27 43 897
2017 AS-03 18 22 28 15 10 1 4 27 42 521
2017 AS-04 12 28 32 16 7 2 2 25 42 341
2017 AS-05 17 23 37 12 7 1 2 20 42 514
2017 AS-06 14 28 33 14 6 2 3 21 45 196
2017 AS-07 19 27 31 16 6 0 1 23 47 187
2014 AS 13 22 31 19 9 3 3 29 38 3034
2014 AS-01 16 18 25 18 13 4 5 35 37 479
2014 AS-02 12 22 30 20 9 3 4 32 37 798
2014 AS-03 12 24 32 18 9 2 3 28 37 525
2014 AS-04 12 23 34 17 9 3 1 28 37 362
2014 AS-05 14 24 33 20 6 2 1 26 40 512
2014 AS-06 19 22 33 19 4 1 2 24 42 183
2014 AS-07 12 25 35 22 4 1 2 27 37 156
2011 AS 12 23 31 18 10 2 3 29 38 3166
2011 AS-01 11 18 28 20 14 4 5 37 32 508
2011 AS-02 11 25 30 17 10 3 4 30 39 833
2011 AS-03 11 22 31 19 10 3 4 30 36 556
2011 AS-04 15 23 32 17 8 1 3 27 40 390
2011 AS-05 13 26 34 14 10 2 1 25 40 499
2011 AS-06 16 29 27 15 10 1 2 26 46 198
2011 AS-07 9 26 36 21 7 1 1 28 35 175
2008 AS 14 26 30 18 7 2 2 27 42 2092
2008 AS-01 10 20 31 20 11 4 3 34 33 391
2008 AS-02 12 24 31 19 8 3 4 29 38 445
2008 AS-03 11 27 30 19 8 2 2 28 40 387
2008 AS-04 17 27 29 17 9 1 1 26 45 248
2008 AS-05 19 29 30 14 4 3 2 19 50 333
2008 AS-06 18 27 31 18 3 1 1 22 47 147
2008 AS-07 23 33 26 12 4 1 0 16 57 117

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 20 26 30 14 6 1 4 20 48 3043
2017 AS-01 16 24 30 14 8 2 6 24 44 369
2017 AS-02 14 21 30 18 9 2 5 29 38 893
2017 AS-03 18 28 31 13 6 1 3 20 48 519
2017 AS-04 17 30 33 12 3 1 3 15 50 341
2017 AS-05 29 28 27 12 2 1 1 14 58 514
2017 AS-06 26 35 25 9 3 1 2 12 62 195
2017 AS-07 29 30 31 7 3 0 1 10 59 186
2014 AS 21 28 28 13 5 2 3 19 52 3031
2014 AS-01 17 23 26 18 7 4 4 27 44 480
2014 AS-02 15 25 30 16 7 2 4 25 43 794
2014 AS-03 18 30 29 13 5 2 3 19 51 524
2014 AS-04 21 31 31 9 5 1 2 14 53 364
2014 AS-05 32 31 26 6 2 1 1 9 65 511
2014 AS-06 28 29 30 9 3 0 1 12 58 183
2014 AS-07 29 30 24 14 3 0 1 17 59 156
2011 AS 22 28 28 12 5 2 3 18 53 3163
2011 AS-01 17 23 30 15 8 3 4 25 42 510
2011 AS-02 17 27 29 14 6 2 5 22 47 833
2011 AS-03 23 26 27 14 6 1 3 21 51 554
2011 AS-04 25 32 27 10 3 1 2 13 59 386
2011 AS-05 27 35 26 7 3 0 1 10 63 500
2011 AS-06 32 31 23 7 3 2 2 10 66 198
2011 AS-07 28 29 34 6 2 0 0 9 57 175
2008 AS 21 29 29 12 6 1 3 19 51 2095
2008 AS-01 13 23 32 17 9 2 4 28 39 392
2008 AS-02 15 28 28 16 7 1 5 25 45 445
2008 AS-03 18 29 31 12 5 1 4 18 50 387
2008 AS-04 24 24 35 9 6 0 2 15 49 249
2008 AS-05 31 34 26 7 1 0 1 9 65 334
2008 AS-06 27 33 25 10 4 1 1 14 61 147
2008 AS-07 34 33 21 9 3 0 0 11 68 117

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 14 21 34 20 8 1 3 29 35 3037
2017 AS-01 10 15 32 23 11 3 8 37 27 368
2017 AS-02 15 18 31 22 10 1 3 33 35 893
2017 AS-03 10 21 36 21 9 0 3 31 32 519
2017 AS-04 11 21 39 20 7 1 1 27 33 339
2017 AS-05 15 24 36 19 5 1 1 24 40 513
2017 AS-06 19 27 34 15 4 0 2 19 47 194
2017 AS-07 18 27 40 11 3 0 1 13 46 187
2014 AS 13 22 35 20 7 1 2 28 36 3030
2014 AS-01 11 20 29 19 13 3 5 35 33 478
2014 AS-02 12 18 32 26 9 1 2 36 31 796
2014 AS-03 11 18 38 20 9 1 2 31 30 523
2014 AS-04 12 25 38 17 5 1 2 23 38 363
2014 AS-05 16 25 36 18 3 1 1 21 42 512
2014 AS-06 15 31 38 13 2 0 1 15 46 183
2014 AS-07 14 33 40 10 3 0 1 12 48 156
2011 AS 13 25 34 19 7 1 2 27 39 3164
2011 AS-01 8 16 32 25 14 2 3 41 25 510
2011 AS-02 12 23 33 20 9 1 3 30 36 831
2011 AS-03 11 25 33 20 8 1 2 29 37 556
2011 AS-04 16 28 31 19 5 0 1 25 44 388
2011 AS-05 14 29 38 14 4 0 0 18 44 499
2011 AS-06 18 34 37 10 2 0 1 11 52 197
2011 AS-07 19 31 35 14 2 0 0 15 49 176
2008 AS 13 25 35 18 7 1 2 25 39 2096
2008 AS-01 8 17 31 24 13 3 3 39 27 392
2008 AS-02 10 25 31 22 9 0 3 32 36 445
2008 AS-03 13 23 39 17 6 1 2 23 37 389
2008 AS-04 11 25 40 17 6 0 1 24 36 250
2008 AS-05 18 27 41 12 2 0 0 14 45 332
2008 AS-06 16 31 37 11 4 0 0 15 48 147
2008 AS-07 21 43 29 7 1 0 0 8 63 117

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 21 25 27 15 7 1 4 24 48 3040
2017 AS-01 13 15 25 24 11 3 9 40 32 367
2017 AS-02 20 23 26 16 10 1 4 27 45 896
2017 AS-03 18 25 30 14 7 1 5 22 45 518
2017 AS-04 21 29 28 13 6 1 2 19 52 340
2017 AS-05 26 29 26 12 5 1 1 17 57 510
2017 AS-06 28 28 27 11 3 1 3 15 58 196
2017 AS-07 25 32 23 16 3 1 1 19 58 187
2014 AS 23 27 27 13 7 1 3 20 52 3034
2014 AS-01 19 23 24 15 12 3 5 29 45 479
2014 AS-02 20 25 29 14 9 1 3 24 46 799
2014 AS-03 22 23 29 15 7 1 3 23 47 525
2014 AS-04 24 31 30 11 3 0 2 14 55 364
2014 AS-05 29 30 25 10 3 1 2 13 61 512
2014 AS-06 32 28 31 6 2 0 2 7 61 180
2014 AS-07 27 35 22 11 3 0 1 15 63 156
2011 AS 22 26 27 13 7 1 3 21 51 3171
2011 AS-01 13 17 29 19 14 2 6 35 33 511
2011 AS-02 20 26 26 16 8 1 3 25 48 835
2011 AS-03 22 27 26 14 6 1 4 22 52 555
2011 AS-04 28 29 27 9 4 0 2 14 58 389
2011 AS-05 25 31 29 9 3 1 2 13 57 500
2011 AS-06 31 29 26 7 4 1 2 11 62 198
2011 AS-07 26 32 31 7 3 0 1 10 59 176
2008 AS 21 28 27 13 7 1 3 21 51 2098
2008 AS-01 12 23 27 17 13 3 5 33 38 392
2008 AS-02 17 25 27 18 8 0 4 28 44 446
2008 AS-03 18 32 28 13 7 1 2 20 51 390
2008 AS-04 27 28 29 10 3 1 2 14 57 249
2008 AS-05 28 33 26 9 2 0 1 11 62 333
2008 AS-06 30 29 28 8 4 0 1 12 60 147
2008 AS-07 35 36 21 4 3 0 1 7 72 117

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 19 23 26 17 8 3 4 26 46 3051
2017 AS-01 19 17 22 17 10 7 8 32 41 367
2017 AS-02 20 23 25 17 8 4 4 27 47 898
2017 AS-03 18 23 25 17 10 2 4 30 44 520
2017 AS-04 18 29 25 17 6 3 2 24 49 341
2017 AS-05 19 24 31 18 5 1 2 23 45 515
2017 AS-06 21 22 31 14 5 1 6 20 46 196
2017 AS-07 15 30 28 19 5 1 2 25 47 188
2014 AS 14 21 28 20 10 3 4 33 37 3031
2014 AS-01 17 17 24 18 13 5 6 35 39 476
2014 AS-02 14 20 28 18 14 3 4 34 37 799
2014 AS-03 13 22 26 21 11 2 4 35 37 525
2014 AS-04 13 23 32 20 8 2 2 29 37 364
2014 AS-05 13 21 27 26 7 2 4 35 36 510
2014 AS-06 14 20 39 19 4 0 4 24 35 183
2014 AS-07 12 26 29 23 6 0 4 30 40 155
2011 AS 15 24 27 19 9 3 4 30 41 3165
2011 AS-01 13 18 24 21 13 5 5 39 35 508
2011 AS-02 14 22 27 19 10 3 5 32 39 832
2011 AS-03 15 25 28 19 7 3 3 28 43 556
2011 AS-04 17 28 25 18 7 2 3 26 47 389
2011 AS-05 14 25 32 19 7 1 2 26 40 500
2011 AS-06 19 25 26 18 8 2 4 27 46 198
2011 AS-07 13 30 31 18 7 0 2 26 43 175
2008 AS 19 28 26 16 6 2 3 23 49 2098
2008 AS-01 16 26 25 14 11 3 5 28 46 391
2008 AS-02 19 26 24 18 7 2 3 27 48 446
2008 AS-03 18 29 27 16 6 1 2 23 49 390
2008 AS-04 22 31 23 16 4 1 2 21 55 250
2008 AS-05 20 25 33 16 2 1 4 19 47 334
2008 AS-06 21 28 27 18 5 0 1 23 49 146
2008 AS-07 23 37 26 10 4 0 0 15 60 117

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 20 26 32 12 6 2 3 18 48 3047
2017 AS-01 18 18 31 13 9 4 6 25 41 368
2017 AS-02 19 26 29 14 7 2 3 22 47 898
2017 AS-03 19 23 33 14 6 1 4 22 44 519
2017 AS-04 16 27 39 8 5 2 2 14 45 340
2017 AS-05 26 27 33 8 3 1 1 12 55 514
2017 AS-06 21 35 33 7 2 0 2 9 57 196
2017 AS-07 21 31 35 10 3 1 0 13 52 187
2014 AS 18 26 33 12 6 2 2 19 46 3034
2014 AS-01 20 22 25 17 9 5 3 27 46 480
2014 AS-02 16 22 37 13 8 2 3 22 40 796
2014 AS-03 15 27 36 13 6 2 2 19 43 525
2014 AS-04 12 28 40 11 6 1 1 17 41 363
2014 AS-05 25 30 28 11 3 2 1 14 57 512
2014 AS-06 21 32 35 7 3 0 2 10 54 183
2014 AS-07 25 31 26 11 6 1 1 18 57 156
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 66 22 5 4 2 0 1 89 6 3056
2017 AS-01 60 21 8 4 4 1 3 84 8 368
2017 AS-02 67 22 4 4 2 0 1 91 6 903
2017 AS-03 67 20 5 4 3 0 2 88 7 521
2017 AS-04 62 25 6 5 2 0 1 87 7 340
2017 AS-05 68 22 5 3 1 0 1 90 5 516
2017 AS-06 62 21 7 5 2 1 2 85 7 195
2017 AS-07 74 20 1 4 1 0 1 94 5 187
2014 AS 67 19 5 4 2 0 2 88 7 3036
2014 AS-01 67 17 7 5 2 0 2 86 7 479
2014 AS-02 70 18 4 5 2 0 1 88 7 800
2014 AS-03 64 23 4 5 3 0 2 88 8 525
2014 AS-04 67 23 4 3 2 0 1 90 5 363
2014 AS-05 64 19 6 4 3 0 3 86 7 511
2014 AS-06 72 15 5 4 2 0 3 89 6 183
2014 AS-07 74 14 1 6 4 0 1 90 10 156
2011 AS 64 20 5 6 2 0 2 86 8 3176
2011 AS-01 64 20 5 5 4 0 3 86 9 511
2011 AS-02 66 20 5 6 2 0 2 87 8 836
2011 AS-03 61 20 7 7 2 0 2 83 9 558
2011 AS-04 62 24 6 5 3 0 2 87 7 391
2011 AS-05 65 18 4 8 2 0 3 85 11 500
2011 AS-06 65 21 6 4 2 0 3 89 5 198
2011 AS-07 74 15 4 6 1 0 0 89 7 175
2008 AS 63 18 4 7 4 0 3 84 11 2102
2008 AS-01 62 18 4 10 4 0 2 82 14 393
2008 AS-02 60 19 5 6 6 0 3 83 12 449
2008 AS-03 62 19 3 7 4 1 4 84 12 390
2008 AS-04 63 18 5 6 3 0 4 85 10 249
2008 AS-05 62 19 5 5 3 0 6 86 9 334
2008 AS-06 72 10 3 6 5 0 3 85 11 145
2008 AS-07 71 18 4 6 0 0 1 90 6 118

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 27 32 17 9 7 4 4 64 17 3057
2017 AS-01 25 34 16 7 10 4 6 65 18 369
2017 AS-02 23 32 19 9 6 6 5 62 17 903
2017 AS-03 29 32 16 9 7 4 4 66 17 521
2017 AS-04 25 31 18 13 7 4 2 60 21 340
2017 AS-05 29 30 17 9 7 4 3 64 18 515
2017 AS-06 32 32 14 6 7 5 5 71 14 195
2017 AS-07 37 36 13 7 4 1 2 75 12 188
2014 AS 28 34 16 9 6 3 3 67 16 3039
2014 AS-01 29 29 16 10 8 4 4 63 19 479
2014 AS-02 27 32 16 9 7 5 3 65 18 800
2014 AS-03 26 37 15 10 6 3 3 67 17 527
2014 AS-04 28 39 12 8 5 4 4 73 14 363
2014 AS-05 27 35 18 9 7 2 2 65 17 512
2014 AS-06 32 36 16 10 4 1 3 70 14 183
2014 AS-07 40 40 9 7 1 1 2 82 9 156

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 44 32 9 7 6 1 0 78 13 3060
2017 AS-01 39 32 10 8 8 2 0 73 16 370
2017 AS-02 42 33 11 6 6 1 0 77 13 903
2017 AS-03 46 30 10 9 5 1 0 76 14 522
2017 AS-04 42 38 8 7 5 0 0 80 12 341
2017 AS-05 46 30 10 8 6 1 0 76 14 516
2017 AS-06 52 33 5 7 3 0 0 86 10 195
2017 AS-07 58 29 4 4 4 1 0 88 8 187
2014 AS 44 32 10 8 6 1 0 77 14 3040
2014 AS-01 40 33 9 9 7 2 0 75 16 480
2014 AS-02 42 31 13 7 6 1 0 74 13 800
2014 AS-03 41 35 9 9 6 1 0 76 15 527
2014 AS-04 49 34 6 8 3 1 0 83 11 363
2014 AS-05 42 33 10 9 6 0 0 75 15 512
2014 AS-06 51 26 10 5 6 1 1 78 12 183
2014 AS-07 58 30 6 4 2 0 0 88 6 156

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 26 37 15 13 8 1 0 64 20 3059
2017 AS-01 30 35 16 8 7 3 1 68 16 370
2017 AS-02 21 36 16 15 8 2 1 59 24 903
2017 AS-03 26 35 17 13 7 1 0 62 21 520
2017 AS-04 28 38 12 12 9 1 0 66 21 341
2017 AS-05 26 37 16 13 8 1 0 63 21 516
2017 AS-06 31 40 12 11 5 1 0 71 16 195
2017 AS-07 29 44 13 9 5 0 0 73 14 188
2014 AS 21 41 15 13 7 2 1 64 20 3040
2014 AS-01 23 39 16 10 9 3 1 64 19 480
2014 AS-02 20 42 15 13 6 3 2 65 20 799
2014 AS-03 19 40 14 16 9 1 1 60 25 527
2014 AS-04 26 41 15 12 4 0 1 68 16 364
2014 AS-05 19 43 15 14 7 0 2 63 22 512
2014 AS-06 28 35 18 14 5 0 1 63 19 183
2014 AS-07 22 50 11 13 4 1 0 72 17 156
2011 AS 23 40 15 13 7 2 0 65 20 3178
2011 AS-01 27 39 14 10 7 3 1 69 17 514
2011 AS-02 23 41 16 11 7 2 0 66 18 837
2011 AS-03 19 39 16 17 7 2 0 59 25 556
2011 AS-04 22 39 17 15 6 1 0 62 21 391
2011 AS-05 22 41 14 14 8 1 1 63 22 498
2011 AS-06 26 38 11 15 8 1 1 66 24 199
2011 AS-07 28 48 11 10 3 0 0 76 13 176
2008 AS 25 40 14 13 6 2 1 66 19 2104
2008 AS-01 26 37 15 11 6 2 2 66 18 392
2008 AS-02 27 38 14 12 7 2 1 66 20 449
2008 AS-03 24 41 17 13 6 1 0 65 18 391
2008 AS-04 24 41 12 14 6 2 1 67 21 250
2008 AS-05 19 41 15 17 6 2 1 62 23 333
2008 AS-06 27 44 11 10 7 1 1 72 17 147
2008 AS-07 29 52 8 10 2 0 0 81 12 118

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 25 30 15 12 11 7 1 60 24 3063
2017 AS-01 23 29 13 11 11 12 1 59 26 371
2017 AS-02 19 26 16 14 16 8 1 50 32 904
2017 AS-03 22 30 18 10 11 9 1 57 23 523
2017 AS-04 26 35 11 14 9 4 0 63 25 340
2017 AS-05 30 29 16 10 8 7 1 63 20 516
2017 AS-06 37 37 11 10 3 2 1 76 13 196
2017 AS-07 37 39 13 5 4 2 0 77 10 187
2014 AS 24 30 18 11 9 7 1 59 22 3037
2014 AS-01 24 25 18 10 13 9 1 54 26 479
2014 AS-02 19 30 16 13 10 9 2 55 27 798
2014 AS-03 21 27 21 13 10 7 1 52 25 527
2014 AS-04 29 35 18 8 6 5 0 67 14 363
2014 AS-05 23 33 18 12 8 4 2 60 21 512
2014 AS-06 38 27 15 12 4 2 2 68 17 183
2014 AS-07 40 35 15 6 3 0 0 76 10 156
2011 AS 28 31 16 11 8 6 1 63 20 3175
2011 AS-01 27 29 18 8 8 9 1 62 18 512
2011 AS-02 26 30 17 11 9 7 1 61 21 838
2011 AS-03 21 29 18 15 10 7 1 54 26 557
2011 AS-04 30 32 15 11 6 5 0 65 19 391
2011 AS-05 28 33 15 11 8 5 1 64 19 497
2011 AS-06 39 34 12 6 7 1 1 74 13 198
2011 AS-07 46 33 9 7 3 1 1 81 10 175
2008 AS 28 33 15 11 8 4 1 64 20 2103
2008 AS-01 23 34 16 11 7 7 2 62 20 393
2008 AS-02 27 33 16 11 9 4 1 63 21 446
2008 AS-03 27 31 17 13 8 3 0 60 22 391
2008 AS-04 30 32 14 10 7 4 1 66 19 250
2008 AS-05 26 32 16 13 9 4 1 61 23 334
2008 AS-06 36 40 11 6 5 1 1 77 12 147
2008 AS-07 42 41 6 9 3 0 0 82 12 118

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 11 22 20 16 13 16 3 40 35 3064
2017 AS-01 13 20 17 13 14 20 3 42 35 371
2017 AS-02 8 19 20 16 15 20 2 35 39 905
2017 AS-03 13 21 21 16 12 16 2 41 33 522
2017 AS-04 11 23 19 18 14 12 2 40 37 340
2017 AS-05 9 23 23 19 10 15 2 38 34 516
2017 AS-06 12 28 17 16 12 8 6 47 33 196
2017 AS-07 16 36 17 13 7 8 3 58 23 188
2014 AS 10 23 22 17 14 12 2 38 36 3036
2014 AS-01 13 21 18 16 13 16 2 42 35 480
2014 AS-02 10 20 21 17 14 15 2 36 38 796
2014 AS-03 8 19 24 20 14 13 2 32 40 527
2014 AS-04 11 28 23 16 9 9 3 45 29 363
2014 AS-05 6 21 25 18 18 9 3 31 40 512
2014 AS-06 11 33 25 13 11 4 3 48 26 183
2014 AS-07 14 36 12 21 10 3 3 54 33 156

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 42 40 8 7 3 0 0 82 10 3060
2017 AS-01 43 39 8 5 5 0 0 83 10 371
2017 AS-02 41 40 9 7 3 0 0 81 10 902
2017 AS-03 43 41 7 6 3 0 0 84 9 522
2017 AS-04 41 39 9 8 3 0 0 81 10 341
2017 AS-05 43 38 9 7 3 0 0 81 10 516
2017 AS-06 46 41 6 5 3 0 0 87 7 194
2017 AS-07 45 39 8 6 1 0 1 85 7 188
2014 AS 40 43 8 7 3 0 0 83 9 3039
2014 AS-01 43 39 9 5 4 0 0 82 9 480
2014 AS-02 36 45 9 5 3 0 0 82 9 798
2014 AS-03 37 44 8 6 4 0 0 81 11 527
2014 AS-04 44 43 5 6 2 0 0 87 8 364
2014 AS-05 36 45 7 10 2 0 0 81 12 512
2014 AS-06 44 39 8 6 2 0 1 84 8 183
2014 AS-07 49 41 4 6 0 0 0 90 6 156
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 37 36 12 8 6 1 0 74 14 3065
2017 AS-01 35 34 12 12 7 1 0 69 18 371
2017 AS-02 34 38 13 7 7 1 0 73 14 905
2017 AS-03 39 33 15 9 4 0 0 72 13 523
2017 AS-04 36 41 9 7 5 1 1 78 13 340
2017 AS-05 38 36 13 7 6 1 0 75 12 516
2017 AS-06 39 38 9 10 5 0 0 77 14 196
2017 AS-07 47 36 7 5 5 0 0 82 10 188
2014 AS 39 37 12 6 5 0 1 77 11 3039
2014 AS-01 42 35 12 5 6 0 0 77 11 479
2014 AS-02 39 38 12 6 4 0 1 78 10 799
2014 AS-03 38 37 13 7 5 0 0 75 11 527
2014 AS-04 48 32 10 4 5 0 1 80 10 364
2014 AS-05 32 42 11 8 5 0 0 75 14 512
2014 AS-06 36 39 10 10 5 0 1 75 15 183
2014 AS-07 42 39 8 7 2 1 1 83 9 156
2011 AS 38 36 12 8 5 1 0 75 12 3181
2011 AS-01 37 37 13 7 5 1 1 75 12 513
2011 AS-02 38 35 13 8 5 1 0 73 14 837
2011 AS-03 38 36 14 7 3 1 0 75 10 559
2011 AS-04 41 36 11 6 6 1 0 78 11 390
2011 AS-05 36 38 11 9 5 1 0 75 14 500
2011 AS-06 43 33 11 8 6 0 1 76 13 199
2011 AS-07 42 40 10 6 2 0 0 82 9 176
2008 AS 38 35 12 8 6 1 1 74 14 2106
2008 AS-01 35 38 12 7 5 2 1 75 13 393
2008 AS-02 44 33 11 6 5 1 0 77 12 448
2008 AS-03 42 32 12 6 6 0 2 75 12 392
2008 AS-04 43 28 13 12 4 0 0 71 16 250
2008 AS-05 27 36 15 12 8 1 0 64 21 334
2008 AS-06 34 42 7 7 8 1 1 77 15 147
2008 AS-07 34 45 7 8 6 1 0 79 14 118

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 44 32 11 7 4 2 0 78 11 3064
2017 AS-01 44 30 10 7 6 3 0 76 14 371
2017 AS-02 42 35 11 7 3 2 0 79 10 905
2017 AS-03 44 28 12 9 3 3 1 75 12 523
2017 AS-04 44 33 12 6 3 1 1 79 9 340
2017 AS-05 45 31 11 6 5 3 0 78 11 515
2017 AS-06 43 36 8 7 4 1 0 80 12 196
2017 AS-07 48 32 9 4 4 2 1 82 9 188
2014 AS 43 33 11 6 4 1 1 78 10 3039
2014 AS-01 46 34 10 4 5 1 0 80 9 480
2014 AS-02 44 33 11 5 3 2 1 80 9 799
2014 AS-03 41 34 14 7 3 1 0 76 10 526
2014 AS-04 48 31 11 5 2 2 1 81 8 364
2014 AS-05 39 36 11 7 6 1 0 75 13 512
2014 AS-06 39 39 10 6 5 0 1 79 11 183
2014 AS-07 50 28 12 7 2 1 0 79 9 156
2011 AS 42 33 13 5 4 2 1 77 10 3177
2011 AS-01 43 31 12 5 5 3 1 77 11 512
2011 AS-02 43 31 15 5 4 2 1 76 9 836
2011 AS-03 40 33 15 5 4 3 1 76 9 557
2011 AS-04 46 34 10 5 5 1 0 80 10 391
2011 AS-05 39 34 11 8 5 2 0 75 13 499
2011 AS-06 40 35 13 6 4 2 1 77 10 199
2011 AS-07 49 32 12 4 1 2 0 83 5 176
2008 AS 43 31 11 6 5 3 1 77 12 2104
2008 AS-01 44 34 9 4 5 3 1 81 10 393
2008 AS-02 43 34 10 5 4 3 0 80 9 448
2008 AS-03 45 28 12 6 6 2 1 76 12 391
2008 AS-04 48 24 12 9 4 2 1 74 13 250
2008 AS-05 35 32 13 9 8 3 0 70 17 333
2008 AS-06 42 38 6 6 5 2 1 83 11 147
2008 AS-07 48 31 7 6 7 1 0 80 13 118

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 42 35 10 8 5 1 0 77 13 3061
2017 AS-01 40 33 10 9 5 2 0 75 14 371
2017 AS-02 42 34 10 7 6 1 1 77 13 904
2017 AS-03 40 35 12 11 3 0 0 75 14 522
2017 AS-04 38 40 9 8 4 0 1 79 12 339
2017 AS-05 43 34 10 8 6 1 0 77 14 515
2017 AS-06 44 35 7 9 5 0 0 79 14 196
2017 AS-07 50 32 7 5 5 1 0 82 10 188
2014 AS 42 35 11 8 4 0 0 77 12 3035
2014 AS-01 42 35 11 5 5 1 1 79 10 480
2014 AS-02 44 34 11 7 4 0 1 78 11 797
2014 AS-03 41 34 11 10 4 0 0 75 14 525
2014 AS-04 47 34 9 6 3 1 0 81 10 363
2014 AS-05 36 39 11 9 5 0 0 75 14 512
2014 AS-06 42 36 8 9 4 0 1 79 14 183
2014 AS-07 46 33 11 8 2 0 0 79 10 156
2011 AS 41 34 11 8 5 0 0 76 13 3179
2011 AS-01 41 35 12 6 6 0 0 76 12 513
2011 AS-02 40 35 11 8 5 1 0 76 13 838
2011 AS-03 41 34 11 10 4 0 0 75 14 556
2011 AS-04 43 36 7 8 6 1 0 79 14 390
2011 AS-05 39 35 11 11 4 0 0 74 15 500
2011 AS-06 46 32 11 6 5 0 1 78 11 199
2011 AS-07 48 34 9 7 1 0 0 82 9 176
2008 AS 40 36 10 7 6 1 0 77 13 2105
2008 AS-01 37 40 12 5 5 1 1 78 10 392
2008 AS-02 43 35 9 6 5 1 0 79 12 448
2008 AS-03 40 35 11 6 6 1 1 76 12 392
2008 AS-04 50 27 7 10 6 1 0 77 16 250
2008 AS-05 31 37 12 12 8 0 0 68 20 334
2008 AS-06 43 41 3 7 4 1 0 85 12 147
2008 AS-07 47 36 6 5 6 0 0 83 11 118

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 79 14 3 1 1 0 1 94 3 3052
2017 AS-01 77 15 3 1 1 1 2 94 2 370
2017 AS-02 79 14 3 2 2 0 1 94 3 900
2017 AS-03 79 15 2 1 1 0 2 96 2 521
2017 AS-04 78 16 3 1 1 0 1 95 2 340
2017 AS-05 81 13 3 1 1 0 0 95 2 513
2017 AS-06 78 11 4 2 3 0 3 91 5 194
2017 AS-07 80 14 2 2 1 0 1 95 3 188
2014 AS 79 14 3 1 1 0 2 94 3 3041
2014 AS-01 78 14 4 1 1 0 1 93 3 480
2014 AS-02 81 12 3 1 1 0 2 95 2 800
2014 AS-03 75 18 3 1 2 0 2 94 3 527
2014 AS-04 83 11 2 1 1 1 1 95 2 364
2014 AS-05 75 16 2 2 1 0 3 94 3 512
2014 AS-06 82 10 2 1 1 0 4 95 2 183
2014 AS-07 79 14 2 3 1 0 1 94 4 156
2011 AS 78 14 3 2 2 0 2 93 4 3179
2011 AS-01 77 13 4 1 3 0 2 91 4 513
2011 AS-02 79 14 3 1 1 0 1 95 3 838
2011 AS-03 77 15 3 3 1 1 1 93 4 559
2011 AS-04 79 14 2 2 2 0 2 95 3 389
2011 AS-05 75 14 3 3 1 0 3 92 5 499
2011 AS-06 77 13 4 3 1 0 4 93 4 198
2011 AS-07 83 10 3 2 2 0 0 93 4 176
2008 AS 79 10 2 2 2 0 3 93 4 2107
2008 AS-01 81 10 2 3 1 0 2 94 4 394
2008 AS-02 79 12 2 1 3 0 3 94 4 449
2008 AS-03 80 10 2 2 3 1 3 93 5 392
2008 AS-04 84 6 3 2 2 0 3 93 4 250
2008 AS-05 74 11 3 2 2 1 7 92 5 333
2008 AS-06 78 9 5 2 3 0 3 90 5 147
2008 AS-07 81 12 2 3 2 0 1 94 4 118

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 58 24 6 4 4 1 2 86 8 3058
2017 AS-01 51 23 9 4 6 2 3 79 11 370
2017 AS-02 56 26 6 3 5 2 3 85 8 904
2017 AS-03 57 25 6 4 4 1 2 86 8 520
2017 AS-04 63 23 5 5 2 0 2 88 7 341
2017 AS-05 62 22 5 3 4 1 3 87 8 514
2017 AS-06 64 24 5 3 3 0 2 89 6 195
2017 AS-07 63 24 3 6 1 1 2 90 7 188
2014 AS 48 24 8 5 8 2 5 78 14 3039
2014 AS-01 43 19 8 5 10 4 12 73 18 479
2014 AS-02 50 23 7 5 7 2 6 80 13 799
2014 AS-03 46 24 9 6 8 3 4 76 15 527
2014 AS-04 52 24 7 5 6 2 3 80 12 364
2014 AS-05 48 25 8 6 8 2 3 77 15 512
2014 AS-06 53 26 5 4 7 0 5 82 12 183
2014 AS-07 45 28 13 4 4 0 6 78 9 156
2011 AS 45 27 9 7 6 2 3 77 13 3181
2011 AS-01 45 27 9 6 6 3 4 77 13 512
2011 AS-02 48 28 8 6 5 2 3 80 11 838
2011 AS-03 40 25 11 7 11 3 4 69 19 558
2011 AS-04 48 29 8 7 5 2 1 80 12 391
2011 AS-05 46 25 12 7 5 2 2 75 13 500
2011 AS-06 45 33 8 9 3 1 2 80 12 199
2011 AS-07 46 25 12 8 3 3 3 75 12 176

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 57 27 7 5 3 1 0 84 8 3060
2017 AS-01 52 29 8 6 5 0 0 81 11 370
2017 AS-02 56 28 7 5 4 1 0 84 9 904
2017 AS-03 55 29 8 4 3 1 0 85 8 522
2017 AS-04 56 28 8 5 2 0 0 85 7 340
2017 AS-05 60 25 7 4 4 1 0 86 7 515
2017 AS-06 62 25 6 4 3 0 0 87 7 195
2017 AS-07 65 23 7 3 2 0 0 88 5 188

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 56 25 10 4 4 2 0 82 7 3062
2017 AS-01 53 22 11 4 6 3 0 78 11 370
2017 AS-02 54 25 11 4 3 1 0 81 7 905
2017 AS-03 56 25 10 4 3 2 0 83 7 522
2017 AS-04 55 28 9 4 3 1 0 84 7 341
2017 AS-05 60 22 9 3 4 2 0 84 7 514
2017 AS-06 58 27 8 3 4 0 0 85 7 196
2017 AS-07 62 23 8 2 4 1 0 85 6 188

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 51 28 10 6 4 1 0 80 10 3051
2017 AS-01 46 28 10 6 8 2 0 76 14 367
2017 AS-02 51 30 10 5 4 0 0 81 9 904
2017 AS-03 52 28 10 5 4 1 0 81 10 519
2017 AS-04 50 30 10 7 3 0 0 80 10 340
2017 AS-05 54 25 10 7 4 1 0 79 11 513
2017 AS-06 55 27 9 5 5 0 0 82 9 195
2017 AS-07 55 29 7 6 3 0 1 84 9 188
2014 AS 49 31 10 5 4 0 0 81 9 3033
2014 AS-01 50 31 8 5 5 0 0 82 10 475
2014 AS-02 51 31 9 5 4 1 0 82 9 799
2014 AS-03 48 30 13 5 4 0 0 78 9 527
2014 AS-04 53 30 9 3 4 1 0 84 7 364
2014 AS-05 45 33 11 6 5 0 0 79 11 511
2014 AS-06 46 33 8 8 4 0 1 80 12 183
2014 AS-07 52 33 8 4 1 1 0 86 6 155
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 25 37 16 8 4 3 6 68 14 785
2017 AS-02 17 38 20 12 2 5 5 62 15 58
2017 AS-03 32 35 12 10 2 2 8 74 13 61
2017 AS-04 27 39 15 10 4 2 4 69 14 135
2017 AS-05 20 40 18 7 5 4 7 66 14 222
2017 AS-06 25 37 19 6 5 3 5 68 12 139
2017 AS-07 33 31 13 8 3 3 9 72 13 155
2014 AS 25 39 15 8 4 2 6 71 13 749
2014 AS-02 25 35 19 7 4 3 7 66 13 72
2014 AS-03 30 35 13 7 4 4 7 73 12 54
2014 AS-04 25 47 13 8 3 1 3 75 11 153
2014 AS-05 23 39 13 9 5 2 9 69 16 202
2014 AS-06 27 38 13 7 5 2 9 72 13 128
2014 AS-07 29 36 21 6 2 3 3 69 9 126

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 24 36 17 10 7 7 0 64 18 3061
2017 AS-01 27 32 18 8 8 6 1 64 17 370
2017 AS-02 21 31 18 10 9 10 0 59 21 903
2017 AS-03 24 35 19 10 5 7 0 64 16 522
2017 AS-04 24 40 15 9 7 5 0 68 17 341
2017 AS-05 23 41 15 10 5 5 0 68 16 515
2017 AS-06 23 41 16 11 5 4 0 67 16 196
2017 AS-07 29 37 14 12 5 3 0 68 17 188
2014 AS 24 37 17 9 6 7 0 66 16 3037
2014 AS-01 27 31 18 8 6 9 0 65 16 480
2014 AS-02 23 35 17 8 6 10 0 65 16 799
2014 AS-03 21 41 17 9 5 6 0 67 14 526
2014 AS-04 27 37 16 9 5 5 0 68 15 364
2014 AS-05 21 37 20 10 5 6 0 62 16 510
2014 AS-06 25 39 15 11 5 4 1 67 17 183
2014 AS-07 29 39 15 9 6 3 0 70 15 156
2011 AS 25 33 19 9 6 8 0 63 16 3174
2011 AS-01 29 33 19 6 5 8 1 67 13 514
2011 AS-02 20 33 20 9 6 11 0 60 17 837
2011 AS-03 21 32 22 10 6 9 0 59 18 559
2011 AS-04 28 27 20 9 7 8 1 60 18 390
2011 AS-05 25 36 19 10 6 5 0 64 16 498
2011 AS-06 30 34 17 7 7 5 1 67 15 195
2011 AS-07 35 35 14 8 3 3 1 73 12 175

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 20 34 20 13 10 3 0 55 24 3062
2017 AS-01 29 28 19 10 10 4 0 60 20 370
2017 AS-02 18 31 20 13 13 4 0 51 27 905
2017 AS-03 21 31 21 15 10 2 0 53 25 522
2017 AS-04 21 37 19 13 9 1 0 58 22 341
2017 AS-05 16 40 20 14 8 2 0 57 23 515
2017 AS-06 19 38 18 15 9 1 0 57 24 195
2017 AS-07 24 35 17 14 6 3 0 61 21 188
2014 AS 19 35 21 13 9 3 0 56 23 3037
2014 AS-01 24 29 21 10 11 4 0 55 23 479
2014 AS-02 19 34 22 12 9 4 0 55 22 799
2014 AS-03 17 36 24 14 7 3 0 54 21 527
2014 AS-04 18 42 19 12 8 2 0 61 20 363
2014 AS-05 16 35 22 15 10 2 0 52 25 512
2014 AS-06 20 38 15 17 9 0 1 59 26 182
2014 AS-07 24 38 15 15 7 1 0 63 22 156
2011 AS 20 32 23 12 9 3 0 54 22 3168
2011 AS-01 26 33 20 10 6 4 1 62 17 510
2011 AS-02 17 31 28 11 9 3 0 50 22 836
2011 AS-03 15 32 29 11 10 3 0 49 22 559
2011 AS-04 22 28 22 14 12 2 0 51 26 389
2011 AS-05 18 36 19 14 11 2 0 56 25 496
2011 AS-06 22 35 19 13 11 0 1 57 24 196
2011 AS-07 30 34 16 14 4 1 0 65 18 175
2008 AS 20 35 22 11 10 2 0 56 22 2102
2008 AS-01 22 36 21 8 9 3 0 60 18 391
2008 AS-02 23 32 25 9 9 3 0 56 18 446
2008 AS-03 18 35 22 13 8 3 0 55 22 392
2008 AS-04 19 34 20 16 9 2 0 54 25 250
2008 AS-05 12 39 23 11 13 1 0 52 25 334
2008 AS-06 22 30 23 14 11 0 0 52 24 147
2008 AS-07 26 43 7 14 9 0 0 69 24 118

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 14 31 22 16 12 5 0 47 29 3055
2017 AS-01 21 28 19 13 10 8 0 53 25 369
2017 AS-02 13 29 20 15 15 7 0 45 33 901
2017 AS-03 15 27 26 14 12 5 0 45 27 521
2017 AS-04 13 33 24 16 10 3 0 48 27 340
2017 AS-05 10 35 23 20 10 3 0 46 31 515
2017 AS-06 7 42 20 21 9 2 0 50 30 195
2017 AS-07 17 35 20 20 5 2 0 54 26 188
2014 AS 13 30 26 16 10 5 0 46 27 3039
2014 AS-01 17 26 25 13 10 8 0 47 26 480
2014 AS-02 14 28 28 14 9 7 1 45 25 798
2014 AS-03 13 31 26 17 9 5 0 46 27 527
2014 AS-04 13 37 24 13 9 3 0 51 24 364
2014 AS-05 11 30 26 19 11 4 0 43 31 512
2014 AS-06 8 33 24 21 11 3 1 42 33 183
2014 AS-07 15 32 22 21 8 2 0 48 29 156
2011 AS 12 33 25 17 8 6 0 48 26 3179
2011 AS-01 17 35 23 12 5 7 1 56 19 513
2011 AS-02 10 32 26 16 7 9 0 46 26 837
2011 AS-03 10 30 27 18 9 6 0 43 28 558
2011 AS-04 12 31 25 16 9 7 0 46 27 389
2011 AS-05 10 34 25 17 10 3 0 46 28 500
2011 AS-06 9 41 20 20 9 1 1 51 30 199
2011 AS-07 15 40 18 23 4 1 0 55 27 176
2008 AS 9 34 24 18 10 6 0 45 29 2103
2008 AS-01 10 34 24 17 7 8 0 48 26 393
2008 AS-02 12 35 25 13 8 8 0 51 22 448
2008 AS-03 9 33 28 16 7 8 0 45 25 392
2008 AS-04 8 35 22 19 13 5 0 44 33 248
2008 AS-05 4 32 23 22 15 5 0 37 39 333
2008 AS-06 8 33 20 26 11 1 0 42 37 147
2008 AS-07 5 47 14 25 10 0 0 52 35 118

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 19 31 20 13 12 6 0 53 26 3064
2017 AS-01 25 28 16 10 12 9 0 58 25 371
2017 AS-02 16 28 21 12 14 9 0 48 29 904
2017 AS-03 19 30 21 13 12 5 0 51 27 522
2017 AS-04 18 31 23 14 10 5 0 52 24 341
2017 AS-05 17 35 18 16 10 3 0 54 27 516
2017 AS-06 20 38 19 10 9 4 0 61 19 196
2017 AS-07 31 32 15 10 10 2 0 65 20 188
2014 AS 16 30 22 14 12 7 0 49 28 3036
2014 AS-01 20 24 21 13 13 9 0 48 28 479
2014 AS-02 14 29 23 13 12 9 0 47 28 797
2014 AS-03 14 30 24 16 11 5 0 46 28 527
2014 AS-04 15 37 22 10 10 6 0 55 21 364
2014 AS-05 13 31 22 17 13 5 0 45 31 511
2014 AS-06 20 30 17 20 9 4 1 52 30 183
2014 AS-07 22 35 19 13 8 2 0 58 22 156
2011 AS 16 32 21 14 10 7 0 52 26 3174
2011 AS-01 20 33 19 11 8 8 0 58 22 512
2011 AS-02 15 29 23 13 11 7 0 48 27 835
2011 AS-03 13 29 25 15 11 7 0 46 27 557
2011 AS-04 16 31 19 14 11 8 0 51 28 390
2011 AS-05 16 34 18 18 9 5 0 52 28 499
2011 AS-06 17 38 19 13 13 1 1 55 26 198
2011 AS-07 24 42 16 12 2 3 0 69 15 176
2008 AS 12 33 21 15 11 8 0 49 28 2106
2008 AS-01 14 33 21 12 10 10 0 53 24 393
2008 AS-02 13 30 23 14 10 10 0 48 27 449
2008 AS-03 12 28 24 14 12 10 0 44 29 392
2008 AS-04 12 35 18 17 12 6 0 50 31 249
2008 AS-05 7 34 21 18 14 6 0 43 34 334
2008 AS-06 12 39 16 19 11 3 0 52 31 147
2008 AS-07 14 48 10 12 12 4 0 65 25 118

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 14 33 19 18 13 3 0 49 32 3056
2017 AS-01 21 27 17 16 12 6 0 51 30 370
2017 AS-02 12 30 20 16 17 5 0 44 35 902
2017 AS-03 16 33 21 16 13 1 0 50 29 521
2017 AS-04 12 33 20 20 12 3 0 46 34 341
2017 AS-05 12 35 18 21 11 2 0 49 33 514
2017 AS-06 11 45 18 16 8 1 0 57 25 194
2017 AS-07 21 42 8 19 9 2 0 64 28 188
2014 AS 14 34 20 18 12 2 0 49 31 3037
2014 AS-01 17 30 21 13 15 4 0 49 29 480
2014 AS-02 14 32 21 18 11 3 1 48 30 799
2014 AS-03 13 33 21 21 10 2 0 47 32 526
2014 AS-04 15 35 20 16 13 1 0 51 29 364
2014 AS-05 11 37 18 21 12 2 0 48 33 510
2014 AS-06 9 41 20 18 11 1 1 50 30 183
2014 AS-07 17 41 13 17 10 1 0 59 28 156
2011 AS 16 37 19 17 9 2 0 54 27 3171
2011 AS-01 21 36 19 12 7 4 0 61 19 513
2011 AS-02 13 34 21 19 11 2 0 48 30 830
2011 AS-03 11 35 22 19 10 2 0 47 30 557
2011 AS-04 15 43 14 18 9 2 0 58 28 390
2011 AS-05 17 34 21 17 9 2 0 52 26 499
2011 AS-06 18 42 12 17 10 1 1 60 27 199
2011 AS-07 24 43 11 20 2 0 0 67 22 176
2008 AS 14 38 18 19 9 2 0 53 29 2103
2008 AS-01 15 38 22 14 9 3 0 54 23 392
2008 AS-02 18 35 20 16 8 2 0 55 24 449
2008 AS-03 13 35 16 23 9 4 0 50 33 390
2008 AS-04 12 41 14 20 12 1 0 54 33 250
2008 AS-05 10 37 20 22 10 2 0 48 32 333
2008 AS-06 10 39 18 22 9 1 0 50 32 147
2008 AS-07 16 43 15 20 5 0 0 59 25 118
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 21 42 19 10 6 2 0 65 16 3059
2017 AS-01 25 39 20 8 5 4 0 67 13 371
2017 AS-02 19 41 18 11 8 3 0 61 20 902
2017 AS-03 23 40 22 9 5 1 0 64 14 522
2017 AS-04 20 46 18 9 5 1 0 68 14 340
2017 AS-05 22 44 19 9 4 1 0 67 13 515
2017 AS-06 22 46 15 12 4 1 1 69 16 196
2017 AS-07 23 45 16 12 4 1 0 68 16 187
2014 AS 25 43 19 8 4 2 0 69 12 3040
2014 AS-01 28 38 18 7 5 4 0 68 13 480
2014 AS-02 24 44 21 6 4 2 0 69 10 799
2014 AS-03 26 41 22 8 2 1 0 68 10 527
2014 AS-04 26 46 15 9 4 1 0 73 12 364
2014 AS-05 21 44 20 10 4 1 0 66 14 512
2014 AS-06 25 45 16 10 3 1 1 71 13 183
2014 AS-07 28 46 16 6 3 1 0 74 10 156
2011 AS 29 44 16 7 3 1 0 74 10 3174
2011 AS-01 33 41 16 7 2 2 0 75 9 513
2011 AS-02 28 42 17 7 3 2 0 71 11 836
2011 AS-03 26 44 17 7 4 2 0 71 11 555
2011 AS-04 31 42 13 9 4 1 0 74 13 389
2011 AS-05 29 44 16 7 3 0 0 74 11 500
2011 AS-06 24 53 15 3 5 1 0 77 8 198
2011 AS-07 32 51 10 6 1 0 0 83 7 176

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 29 44 15 5 3 4 0 76 8 3063
2017 AS-01 31 37 16 4 4 7 1 74 8 371
2017 AS-02 26 42 17 7 4 3 1 71 11 904
2017 AS-03 30 43 16 6 3 3 0 75 9 521
2017 AS-04 28 45 17 4 2 3 0 76 6 341
2017 AS-05 31 48 12 4 1 3 0 81 6 516
2017 AS-06 28 51 11 4 3 4 0 82 6 196
2017 AS-07 33 50 12 3 1 2 0 84 4 188
2014 AS 32 44 13 4 1 4 1 80 5 3039
2014 AS-01 36 38 14 4 2 5 0 79 6 480
2014 AS-02 29 44 16 4 1 5 1 78 5 798
2014 AS-03 30 46 14 5 1 4 1 79 6 527
2014 AS-04 32 44 16 4 0 4 1 80 4 364
2014 AS-05 31 49 11 4 2 3 0 83 6 512
2014 AS-06 34 46 9 7 1 3 1 83 8 183
2014 AS-07 47 42 6 3 1 1 1 91 3 156
2011 AS 31 42 15 5 2 5 1 77 7 3168
2011 AS-01 36 36 15 5 1 6 1 77 6 512
2011 AS-02 26 44 17 4 2 6 1 75 7 835
2011 AS-03 28 45 16 5 1 5 1 77 7 554
2011 AS-04 31 41 15 5 2 6 0 77 7 388
2011 AS-05 32 43 16 4 2 3 1 78 6 498
2011 AS-06 31 43 17 5 3 2 1 75 8 199
2011 AS-07 43 40 9 2 1 4 1 87 4 175

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 33 39 12 9 4 3 0 74 14 3057
2017 AS-01 33 33 13 9 5 6 1 71 15 370
2017 AS-02 26 37 13 13 7 3 1 65 21 902
2017 AS-03 31 38 15 9 4 3 0 72 13 520
2017 AS-04 35 42 11 8 2 2 0 78 10 341
2017 AS-05 33 46 11 6 2 2 0 80 8 515
2017 AS-06 43 40 8 5 4 1 0 83 8 195
2017 AS-07 55 34 6 4 1 1 0 89 5 188
2014 AS 39 39 11 6 3 2 1 80 9 3038
2014 AS-01 36 37 12 6 4 4 1 77 11 480
2014 AS-02 34 41 13 5 3 2 1 78 9 799
2014 AS-03 32 41 12 9 2 2 1 76 11 526
2014 AS-04 43 41 10 4 2 1 0 85 6 364
2014 AS-05 41 39 10 5 3 2 0 81 9 511
2014 AS-06 53 33 8 4 0 1 1 87 4 183
2014 AS-07 58 30 3 3 4 1 0 90 7 156
2011 AS 39 37 10 7 3 3 1 79 10 3171
2011 AS-01 40 34 12 7 3 4 1 78 10 512
2011 AS-02 32 40 11 8 4 5 1 76 12 836
2011 AS-03 37 39 10 7 3 4 1 80 10 555
2011 AS-04 36 40 10 6 4 2 1 79 10 389
2011 AS-05 41 38 10 7 3 2 1 80 9 498
2011 AS-06 51 30 8 6 4 2 0 83 9 199
2011 AS-07 62 27 3 5 3 1 0 89 7 175
2008 AS 39 36 9 8 4 3 1 78 12 2102
2008 AS-01 32 38 12 9 5 3 1 73 14 392
2008 AS-02 35 36 13 7 5 4 0 75 12 448
2008 AS-03 31 39 9 10 5 4 1 74 16 392
2008 AS-04 42 37 7 6 4 3 0 82 11 250
2008 AS-05 40 36 8 8 4 3 1 79 12 332
2008 AS-06 59 27 7 2 3 1 1 87 6 147
2008 AS-07 57 33 2 3 4 0 1 91 7 117

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 20 32 23 11 7 6 1 56 20 3062
2017 AS-01 16 28 25 11 8 10 2 51 21 370
2017 AS-02 15 30 24 14 9 6 1 49 25 904
2017 AS-03 20 30 26 10 7 5 2 54 18 521
2017 AS-04 20 35 21 12 6 4 2 59 19 341
2017 AS-05 23 35 21 10 5 5 1 61 16 516
2017 AS-06 26 33 19 12 5 4 1 62 18 196
2017 AS-07 35 35 17 7 4 2 0 71 11 188
2014 AS 21 33 23 11 5 5 2 58 17 3038
2014 AS-01 23 27 23 12 6 7 2 55 20 479
2014 AS-02 16 31 27 10 7 7 2 52 19 799
2014 AS-03 17 32 26 13 5 5 2 53 19 527
2014 AS-04 24 35 21 9 4 4 1 63 14 364
2014 AS-05 20 37 21 11 5 4 2 61 16 512
2014 AS-06 30 33 19 12 3 2 1 65 15 182
2014 AS-07 41 37 12 5 3 1 2 80 8 156
2011 AS 16 33 24 11 6 7 2 54 19 3173
2011 AS-01 15 33 25 11 4 9 3 54 18 514
2011 AS-02 13 30 25 12 8 9 2 49 23 837
2011 AS-03 12 32 27 13 6 8 3 49 21 557
2011 AS-04 18 33 25 9 8 6 1 55 18 390
2011 AS-05 19 34 25 11 6 4 1 56 18 497
2011 AS-06 25 37 20 10 5 3 1 64 15 196
2011 AS-07 30 42 15 9 2 2 1 74 11 175

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 15 25 20 15 14 9 3 45 33 3052
2017 AS-01 18 21 20 14 14 10 3 44 32 369
2017 AS-02 13 26 18 15 16 8 4 45 35 899
2017 AS-03 15 23 23 15 13 9 3 42 32 521
2017 AS-04 13 24 24 14 14 9 1 42 32 340
2017 AS-05 11 27 20 15 15 10 2 43 34 513
2017 AS-06 19 27 16 14 11 7 5 53 29 196
2017 AS-07 21 26 17 13 7 10 6 56 25 188
2014 AS 13 24 21 16 15 9 2 42 35 3035
2014 AS-01 18 22 18 16 16 9 1 45 36 479
2014 AS-02 12 25 21 15 15 10 2 42 34 798
2014 AS-03 11 24 22 19 14 7 2 39 37 526
2014 AS-04 13 25 22 16 13 8 1 43 33 364
2014 AS-05 12 24 19 18 14 10 2 41 37 510
2014 AS-06 16 19 20 19 16 7 4 39 39 183
2014 AS-07 21 21 28 10 9 7 6 47 21 156
2011 AS 13 21 21 16 12 13 3 41 34 3173
2011 AS-01 15 22 19 14 12 15 4 45 32 512
2011 AS-02 11 23 22 15 11 15 2 42 32 838
2011 AS-03 12 20 23 19 11 13 2 38 35 558
2011 AS-04 12 19 20 18 16 12 3 37 40 390
2011 AS-05 14 17 22 17 13 14 3 38 36 498
2011 AS-06 18 23 23 10 14 6 7 47 27 196
2011 AS-07 20 20 22 20 6 5 9 46 29 174

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 55 27 7 5 2 1 2 85 8 3060
2017 AS-01 52 24 8 5 4 2 5 82 10 371
2017 AS-02 56 27 6 5 2 2 2 87 7 904
2017 AS-03 53 27 9 7 3 1 2 81 10 522
2017 AS-04 53 29 7 6 3 0 1 84 9 340
2017 AS-05 60 27 8 3 2 0 1 87 5 514
2017 AS-06 53 28 8 5 3 0 3 84 8 195
2017 AS-07 62 26 5 5 1 1 1 89 6 188
2014 AS 54 28 8 5 2 1 3 85 7 3037
2014 AS-01 53 25 8 5 3 1 4 83 8 479
2014 AS-02 56 27 8 4 2 1 2 86 6 797
2014 AS-03 50 32 9 3 2 1 2 85 5 527
2014 AS-04 54 30 8 5 1 1 1 86 6 364
2014 AS-05 52 29 7 6 2 0 4 84 9 512
2014 AS-06 53 29 9 5 1 0 3 85 6 183
2014 AS-07 63 21 6 6 2 1 1 86 8 156

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 65 23 5 2 1 1 1 91 4 3062
2017 AS-01 63 20 7 2 3 2 2 86 6 371
2017 AS-02 64 23 5 3 2 1 1 89 5 904
2017 AS-03 64 25 4 3 1 2 1 92 4 521
2017 AS-04 67 25 5 2 0 0 1 93 2 340
2017 AS-05 67 22 6 2 1 2 1 91 3 516
2017 AS-06 62 28 5 2 0 1 3 93 2 196
2017 AS-07 74 19 3 2 0 0 2 95 2 188
2014 AS 66 23 5 2 1 1 2 92 3 3038
2014 AS-01 68 23 4 2 1 1 1 93 3 479
2014 AS-02 67 23 4 2 1 2 2 93 3 798
2014 AS-03 65 25 4 3 1 1 1 92 4 527
2014 AS-04 70 21 4 1 2 1 1 93 3 364
2014 AS-05 61 25 7 2 2 1 2 89 4 512
2014 AS-06 66 20 7 1 2 1 4 91 2 183
2014 AS-07 66 22 4 3 1 1 3 91 5 156
2011 AS 70 20 5 1 1 1 1 93 2 3178
2011 AS-01 69 20 6 2 2 1 2 90 4 512
2011 AS-02 70 21 4 1 2 1 1 92 3 837
2011 AS-03 67 22 6 2 1 1 1 91 3 557
2011 AS-04 72 21 4 1 0 1 2 95 1 391
2011 AS-05 69 21 5 1 1 1 2 93 2 500
2011 AS-06 75 17 5 1 0 0 3 94 1 198
2011 AS-07 79 16 3 0 0 1 1 97 0 176
2008 AS 68 21 5 3 1 1 1 91 4 2106
2008 AS-01 63 22 6 4 2 3 0 88 7 394
2008 AS-02 66 23 4 2 2 1 2 92 5 448
2008 AS-03 67 20 7 2 1 1 1 90 3 391
2008 AS-04 75 16 5 3 0 0 1 92 3 250
2008 AS-05 68 21 6 2 0 1 1 91 3 334
2008 AS-06 74 21 3 1 0 0 1 96 1 147
2008 AS-07 73 19 3 0 0 2 3 96 0 118

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 25 34 17 12 9 3 0 61 22 3059
2017 AS-01 28 30 16 12 9 5 1 61 21 371
2017 AS-02 20 31 17 13 13 4 1 54 28 902
2017 AS-03 26 31 19 15 7 1 0 58 22 521
2017 AS-04 24 39 15 12 6 3 0 65 19 341
2017 AS-05 26 37 18 11 6 3 0 65 17 514
2017 AS-06 24 48 13 8 5 1 1 74 13 196
2017 AS-07 38 33 14 11 4 0 0 71 14 188
2014 AS 20 33 18 14 12 2 0 55 27 3034
2014 AS-01 24 30 19 11 11 4 1 57 23 479
2014 AS-02 18 35 18 13 13 3 0 55 27 797
2014 AS-03 20 33 19 13 12 2 0 54 26 527
2014 AS-04 23 34 16 15 11 2 0 58 26 362
2014 AS-05 19 33 19 16 11 2 0 53 28 512
2014 AS-06 20 32 15 20 11 1 1 53 32 183
2014 AS-07 21 30 18 20 11 1 0 51 31 155
2011 AS 26 35 19 11 8 2 0 62 19 3179
2011 AS-01 27 33 21 10 8 2 1 61 18 513
2011 AS-02 24 34 19 11 9 2 0 59 21 836
2011 AS-03 23 35 18 13 8 2 1 59 22 559
2011 AS-04 27 39 16 10 7 1 0 66 18 391
2011 AS-05 27 35 19 11 7 1 0 63 18 499
2011 AS-06 31 36 16 11 5 1 0 68 16 199
2011 AS-07 31 39 19 8 3 0 0 70 11 175
2008 AS 21 39 18 13 7 2 0 62 20 2104
2008 AS-01 22 37 18 13 6 3 0 61 20 393
2008 AS-02 21 42 17 11 8 2 0 63 19 448
2008 AS-03 23 34 19 14 7 2 1 58 22 391
2008 AS-04 26 38 16 12 7 1 0 65 19 249
2008 AS-05 14 42 19 14 9 1 0 57 24 334
2008 AS-06 22 47 14 10 5 1 1 70 15 147
2008 AS-07 26 40 14 11 8 1 0 67 19 118

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 21 31 14 15 15 2 2 55 31 3064
2017 AS-01 21 29 16 12 15 5 2 53 30 371
2017 AS-02 16 28 16 16 19 2 2 47 37 904
2017 AS-03 22 30 15 15 15 2 1 53 31 522
2017 AS-04 25 36 10 16 11 2 1 62 27 341
2017 AS-05 22 34 13 16 12 2 1 58 29 516
2017 AS-06 27 38 10 15 7 1 4 67 22 196
2017 AS-07 31 29 13 13 11 1 2 62 25 188
2014 AS 15 28 17 17 19 3 2 45 37 3037
2014 AS-01 19 22 18 16 20 3 2 43 38 480
2014 AS-02 12 28 18 18 20 3 2 42 40 798
2014 AS-03 13 28 17 18 20 1 2 42 40 526
2014 AS-04 18 29 17 17 15 2 1 49 33 363
2014 AS-05 13 29 17 17 19 3 2 44 38 512
2014 AS-06 19 33 11 17 16 2 2 54 35 183
2014 AS-07 21 36 13 12 12 3 3 61 25 156
2011 AS 17 31 17 17 16 2 1 49 34 3178
2011 AS-01 13 26 18 18 22 2 1 41 41 514
2011 AS-02 15 27 18 18 18 2 2 44 38 834
2011 AS-03 16 30 17 18 16 2 2 47 35 559
2011 AS-04 16 36 16 16 13 1 1 54 30 390
2011 AS-05 19 33 16 15 14 1 1 54 30 500
2011 AS-06 23 37 14 13 12 1 2 61 25 199
2011 AS-07 26 33 13 15 11 1 1 60 27 175
2008 AS 18 34 15 16 14 2 1 54 31 2104
2008 AS-01 15 36 15 18 12 3 2 53 31 393
2008 AS-02 15 30 19 14 18 2 2 47 33 448
2008 AS-03 20 36 16 14 13 1 1 57 27 391
2008 AS-04 21 36 15 13 13 2 0 58 27 250
2008 AS-05 18 32 14 19 16 1 1 50 35 333
2008 AS-06 24 37 12 16 7 1 2 64 24 147
2008 AS-07 25 34 10 17 11 0 3 61 29 118

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 20 37 22 10 7 5 0 60 18 3062
2017 AS-01 19 33 23 7 9 7 1 57 18 369
2017 AS-02 16 32 23 12 10 6 1 52 24 906
2017 AS-03 20 36 22 11 6 5 0 59 18 522
2017 AS-04 19 41 23 6 5 5 0 64 12 340
2017 AS-05 21 42 21 9 4 3 0 65 14 516
2017 AS-06 27 39 20 7 4 3 0 68 11 195
2017 AS-07 30 41 15 9 3 2 0 72 12 188

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 38 38 14 4 3 3 0 79 7 3059
2017 AS-01 40 32 14 4 6 4 1 75 10 371
2017 AS-02 34 39 15 5 3 4 1 76 9 905
2017 AS-03 37 38 15 5 2 2 1 77 7 520
2017 AS-04 37 38 16 4 3 2 0 78 6 341
2017 AS-05 40 37 16 2 2 3 0 79 4 513
2017 AS-06 42 47 6 3 2 1 0 89 5 195
2017 AS-07 55 31 11 2 0 1 1 87 2 188
2014 AS 41 38 12 3 2 3 0 82 5 3038
2014 AS-01 43 35 10 4 3 5 0 81 8 480
2014 AS-02 39 38 13 3 2 4 1 81 5 799
2014 AS-03 38 41 11 3 2 3 1 82 6 527
2014 AS-04 49 35 11 4 1 1 0 85 4 363
2014 AS-05 37 41 13 3 3 4 0 81 5 511
2014 AS-06 44 36 14 3 1 2 1 82 4 183
2014 AS-07 54 33 10 2 0 1 1 88 2 156

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 39 41 11 5 2 2 0 82 7 3061
2017 AS-01 42 37 10 5 4 2 0 81 9 371
2017 AS-02 36 42 11 7 3 2 0 80 9 905
2017 AS-03 37 42 10 5 2 3 0 82 7 520
2017 AS-04 39 43 12 4 1 1 0 82 5 341
2017 AS-05 40 38 15 4 2 2 0 79 6 515
2017 AS-06 39 48 8 3 1 2 0 88 4 196
2017 AS-07 51 38 7 2 1 2 0 90 3 188
2014 AS 40 39 12 5 2 2 0 81 7 3039
2014 AS-01 41 36 12 7 2 2 0 79 9 479
2014 AS-02 39 39 11 5 2 3 0 81 7 799
2014 AS-03 40 39 12 5 2 1 1 81 8 527
2014 AS-04 44 38 12 4 2 1 0 83 6 364
2014 AS-05 33 43 13 5 3 3 0 78 8 512
2014 AS-06 42 39 12 5 1 1 1 81 7 183
2014 AS-07 51 35 7 2 1 2 1 89 4 156
2011 AS 31 43 15 5 3 3 0 76 8 3172
2011 AS-01 34 41 15 5 1 4 1 78 6 513
2011 AS-02 29 42 15 6 4 4 0 74 10 833
2011 AS-03 27 45 17 4 4 4 0 74 8 557
2011 AS-04 32 42 15 5 3 3 0 76 8 389
2011 AS-05 29 45 14 6 3 2 0 76 9 499
2011 AS-06 34 43 12 5 4 2 2 80 8 198
2011 AS-07 45 41 10 1 1 2 0 88 2 176

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 42 40 9 5 3 0 0 83 8 3062
2017 AS-01 44 36 9 5 5 1 0 81 10 371
2017 AS-02 38 41 10 6 5 0 0 79 11 905
2017 AS-03 42 40 10 5 2 0 0 83 7 521
2017 AS-04 42 45 7 4 2 0 0 87 6 340
2017 AS-05 45 38 9 5 3 0 0 84 8 516
2017 AS-06 45 42 6 5 3 0 0 87 7 195
2017 AS-07 49 39 7 2 2 0 0 88 4 188
2014 AS 43 40 10 4 3 0 0 83 7 3037
2014 AS-01 43 37 11 6 3 0 0 80 9 479
2014 AS-02 42 41 11 4 2 0 0 83 6 799
2014 AS-03 43 40 10 3 3 0 0 83 6 527
2014 AS-04 48 38 9 4 2 0 0 86 5 364
2014 AS-05 38 43 12 4 3 0 0 81 7 511
2014 AS-06 44 36 11 6 2 1 1 81 8 183
2014 AS-07 50 38 7 1 3 1 0 88 5 155
2011 AS 38 42 11 5 3 1 0 81 8 3165
2011 AS-01 43 38 11 5 2 1 0 82 7 512
2011 AS-02 36 43 12 5 3 1 0 79 9 830
2011 AS-03 34 47 12 4 4 0 0 81 7 556
2011 AS-04 39 40 13 5 3 0 0 80 7 389
2011 AS-05 38 40 12 6 4 1 0 78 9 498
2011 AS-06 40 43 10 4 4 0 1 83 8 199
2011 AS-07 51 37 9 2 1 0 0 88 3 174
2008 AS 35 43 13 5 4 0 0 78 9 2106
2008 AS-01 36 43 12 5 4 0 0 79 9 393
2008 AS-02 34 44 14 4 3 0 0 78 8 449
2008 AS-03 36 42 13 6 4 0 0 77 10 391
2008 AS-04 38 41 13 4 3 0 0 80 7 250
2008 AS-05 28 44 15 7 6 0 0 72 13 334
2008 AS-06 35 49 7 4 4 0 0 84 8 147
2008 AS-07 42 41 8 6 3 0 0 83 9 118

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 30 34 19 9 8 1 0 64 18 3056
2017 AS-01 37 31 15 7 9 1 0 69 16 370
2017 AS-02 27 30 20 10 12 1 0 58 22 904
2017 AS-03 28 33 20 10 9 0 0 62 19 520
2017 AS-04 30 38 18 8 5 1 0 69 13 340
2017 AS-05 29 37 18 9 5 1 0 67 15 514
2017 AS-06 30 38 17 9 6 1 0 69 15 195
2017 AS-07 34 30 20 11 4 1 0 64 15 187
2014 AS 24 38 19 10 7 1 0 63 18 3037
2014 AS-01 27 35 17 9 11 1 0 63 20 480
2014 AS-02 24 38 20 10 6 1 0 63 16 798
2014 AS-03 26 37 20 11 6 0 0 62 17 526
2014 AS-04 25 43 15 10 6 1 0 68 17 364
2014 AS-05 21 39 22 11 7 1 0 60 18 511
2014 AS-06 25 38 16 14 7 1 1 63 21 183
2014 AS-07 27 39 18 10 6 0 0 66 16 156
2011 AS 24 37 20 11 6 1 0 62 18 3177
2011 AS-01 28 37 19 9 4 2 0 67 14 514
2011 AS-02 21 37 21 13 7 1 0 59 21 836
2011 AS-03 20 39 21 11 7 1 0 61 18 557
2011 AS-04 24 34 22 11 7 2 0 59 19 389
2011 AS-05 24 37 21 10 7 0 0 61 17 499
2011 AS-06 25 39 18 10 7 1 1 65 17 199
2011 AS-07 35 36 17 9 3 0 0 71 12 176

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 29 36 18 10 7 0 0 65 17 3061
2017 AS-01 36 32 16 6 9 1 0 69 15 371
2017 AS-02 25 33 19 11 11 1 0 58 22 903
2017 AS-03 28 35 19 11 7 0 0 63 18 522
2017 AS-04 29 41 15 11 3 1 0 70 14 341
2017 AS-05 29 40 16 9 5 1 0 69 15 515
2017 AS-06 31 41 12 10 6 0 0 72 16 195
2017 AS-07 31 36 20 10 3 0 0 67 13 188
2014 AS 25 40 18 11 6 0 0 65 17 3038
2014 AS-01 28 37 14 11 8 1 0 66 20 479
2014 AS-02 24 40 19 11 5 1 0 65 16 798
2014 AS-03 25 40 19 10 6 0 0 65 16 527
2014 AS-04 27 42 16 10 5 0 0 69 14 364
2014 AS-05 22 41 20 11 6 0 0 63 17 512
2014 AS-06 25 37 17 13 7 1 1 63 19 183
2014 AS-07 29 40 14 13 3 0 0 69 17 156
2011 AS 24 40 19 10 6 1 0 65 16 3171
2011 AS-01 29 38 20 9 4 1 0 67 13 512
2011 AS-02 21 38 21 11 7 1 0 60 18 833
2011 AS-03 21 42 21 9 6 1 0 64 16 556
2011 AS-04 24 37 18 13 6 1 0 62 19 390
2011 AS-05 25 40 19 10 6 0 0 66 16 499
2011 AS-06 24 45 17 8 7 0 1 69 14 199
2011 AS-07 34 43 13 8 2 0 0 77 10 175
2008 AS 26 42 16 11 5 0 0 68 17 2103
2008 AS-01 26 45 16 9 4 1 0 71 13 393
2008 AS-02 25 39 19 10 6 0 0 64 16 447
2008 AS-03 27 42 16 10 5 0 0 69 15 392
2008 AS-04 26 44 14 12 4 0 0 69 16 249
2008 AS-05 23 41 14 15 6 0 0 64 21 333
2008 AS-06 27 41 14 14 4 0 0 68 18 147
2008 AS-07 26 42 12 15 4 1 0 68 20 118

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 27 26 20 12 11 3 0 55 24 3063
2017 AS-01 33 21 17 12 12 5 0 57 25 370
2017 AS-02 22 27 19 13 14 3 1 51 29 905
2017 AS-03 28 24 23 12 10 3 0 54 23 523
2017 AS-04 32 25 21 12 6 4 0 60 18 341
2017 AS-05 28 27 20 12 9 3 0 58 22 514
2017 AS-06 29 28 19 12 10 2 0 59 22 196
2017 AS-07 28 26 22 14 7 2 1 56 22 188
2014 AS 25 26 21 12 10 4 0 54 24 3035
2014 AS-01 27 25 20 7 15 6 0 55 23 480
2014 AS-02 23 26 22 14 10 5 1 52 25 796
2014 AS-03 26 29 19 13 10 3 0 57 24 525
2014 AS-04 25 28 26 10 9 2 1 55 19 364
2014 AS-05 26 24 23 14 10 3 0 52 25 512
2014 AS-06 26 26 18 16 9 4 1 55 26 183
2014 AS-07 30 30 13 15 7 3 1 63 23 156
2011 AS 25 27 20 13 10 4 1 54 24 3178
2011 AS-01 25 25 22 12 10 5 1 53 23 514
2011 AS-02 24 27 21 12 11 4 1 54 24 837
2011 AS-03 24 27 20 15 10 5 0 53 26 556
2011 AS-04 26 25 17 15 13 4 1 53 29 391
2011 AS-05 24 29 20 14 11 2 0 54 26 499
2011 AS-06 29 24 24 10 9 4 2 56 19 199
2011 AS-07 31 31 19 13 4 2 0 63 17 175
2008 AS 25 30 18 13 9 4 0 58 23 2102
2008 AS-01 25 26 21 15 7 5 0 54 23 393
2008 AS-02 26 33 15 11 11 4 0 61 23 447
2008 AS-03 25 29 17 14 10 5 0 57 25 392
2008 AS-04 29 30 17 12 8 4 0 62 20 249
2008 AS-05 22 35 19 13 8 3 0 58 22 333
2008 AS-06 25 27 24 15 6 3 0 54 22 147
2008 AS-07 26 32 18 14 8 2 1 60 22 117
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 AS 30 36 34 3063
2017 AS-01 27 38 35 369
2017 AS-02 26 38 36 906
2017 AS-03 30 33 36 523
2017 AS-04 31 33 36 341
2017 AS-05 33 35 32 515
2017 AS-06 33 39 28 195
2017 AS-07 44 33 23 188
2014 AS 31 34 35 3039
2014 AS-01 30 36 33 479
2014 AS-02 29 35 36 799
2014 AS-03 33 32 35 527
2014 AS-04 36 32 32 364
2014 AS-05 30 35 35 512
2014 AS-06 37 26 37 183
2014 AS-07 34 31 35 156
2011 AS 34 35 31 3176
2011 AS-01 39 29 32 514
2011 AS-02 32 37 32 836
2011 AS-03 34 35 31 557
2011 AS-04 35 33 31 389
2011 AS-05 28 39 33 500
2011 AS-06 37 38 25 198
2011 AS-07 39 37 25 175

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 AS 17 33 37 3 4 7 923
2017 AS-01 6 30 49 2 8 5 99
2017 AS-02 14 30 38 3 7 9 236
2017 AS-03 16 39 34 5 2 4 160
2017 AS-04 21 48 24 0 2 6 105
2017 AS-05 20 29 38 2 1 10 171
2017 AS-06 23 22 37 6 5 8 65
2017 AS-07 24 28 40 5 0 2 82
2014 AS 18 31 32 8 9999 11 954
2014 AS-01 11 34 36 9 9999 10 145
2014 AS-02 14 30 35 8 9999 14 229
2014 AS-03 18 37 27 6 9999 12 172
2014 AS-04 19 33 32 5 9999 10 130
2014 AS-05 24 26 29 10 9999 11 153
2014 AS-06 25 29 26 7 9999 12 68
2014 AS-07 26 26 36 8 9999 4 53
2011 AS 17 34 36 4 9999 9 1071
2011 AS-01 9 33 42 4 9999 13 199
2011 AS-02 11 39 36 4 9999 9 265
2011 AS-03 18 38 34 1 9999 9 188
2011 AS-04 21 32 35 4 9999 7 136
2011 AS-05 25 26 34 7 9999 8 142
2011 AS-06 25 39 29 3 9999 4 72
2011 AS-07 32 24 32 4 9999 7 68
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AS 16 84 3063
2017 AS-01 21 79 371
2017 AS-02 16 84 904
2017 AS-03 16 84 523
2017 AS-04 12 88 340
2017 AS-05 17 83 515
2017 AS-06 14 86 196
2017 AS-07 17 83 188
2014 AS 20 80 3031
2014 AS-01 21 79 478
2014 AS-02 18 82 798
2014 AS-03 21 79 524
2014 AS-04 18 82 363
2014 AS-05 21 79 510
2014 AS-06 21 79 183
2014 AS-07 15 85 156

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 AS 46 498
2017 AS-01 51 76
2017 AS-02 47 147
2017 AS-03 51 84
2017 AS-04 34 41
2017 AS-05 43 87
2017 AS-06 56 27
2017 AS-07 32 31
2014 AS 44 590
2014 AS-01 48 99
2014 AS-02 40 142
2014 AS-03 54 107
2014 AS-04 36 66
2014 AS-05 40 106
2014 AS-06 39 39
2014 AS-07 48 23

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 AS 66 498
2017 AS-01 69 76
2017 AS-02 69 147
2017 AS-03 71 84
2017 AS-04 61 41
2017 AS-05 68 87
2017 AS-06 48 27
2017 AS-07 52 31
2014 AS 66 590
2014 AS-01 74 99
2014 AS-02 68 142
2014 AS-03 58 107
2014 AS-04 65 66
2014 AS-05 66 106
2014 AS-06 74 39
2014 AS-07 61 23

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 AS 9 498
2017 AS-01 0 76
2017 AS-02 4 147
2017 AS-04 17 41
2017 AS-05 10 87
2017 AS-06 33 27
2017 AS-07 29 31
2014 AS 8 590
2014 AS-02 9 142
2014 AS-03 6 107
2014 AS-05 12 106
2014 AS-06 13 39
2014 AS-07 22 23

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 AS-01 0 76
2017 AS-02 0 147
2017 AS-04 0 41
2017 AS-05 0 87
2017 AS-06 0 27
2017 AS-07 0 31
2014 AS 0 590
2014 AS-01 0 99
2014 AS-02 0 142
2014 AS-03 0 107
2014 AS-04 0 66
2014 AS-05 0 106
2014 AS-06 0 39
2014 AS-07 0 23

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 AS 8 498
2017 AS-02 11 147
2017 AS-03 10 84
2017 AS-05 10 87
2014 AS 8 590
2014 AS-01 7 99
2014 AS-02 5 142
2014 AS-03 8 107
2014 AS-05 9 106
2014 AS-06 15 39

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 AS 6 498
2017 AS-01 9 76
2017 AS-02 13 147
2017 AS-05 0 87
2017 AS-07 0 31
2014 AS 4 590
2014 AS-03 6 107

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 AS 3 498
2017 AS-02 5 147
2017 AS-06 0 27
2017 AS-07 0 31
2014 AS 3 590
2014 AS-02 5 142
2014 AS-07 0 23

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 AS 42 498
2017 AS-01 40 76
2017 AS-02 37 147
2017 AS-03 39 84
2017 AS-04 41 41
2017 AS-05 39 87
2017 AS-06 67 27
2017 AS-07 68 31
2014 AS 38 590
2014 AS-01 34 99
2014 AS-02 37 142
2014 AS-03 37 107
2014 AS-04 36 66
2014 AS-05 36 106
2014 AS-06 56 39
2014 AS-07 61 23

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 AS 44 498
2017 AS-01 46 76
2017 AS-02 42 147
2017 AS-03 43 84
2017 AS-04 46 41
2017 AS-05 48 87
2017 AS-06 30 27
2017 AS-07 45 31
2014 AS 44 590
2014 AS-01 56 99
2014 AS-02 46 142
2014 AS-03 36 107
2014 AS-04 41 66
2014 AS-05 39 106
2014 AS-06 46 39
2014 AS-07 43 23

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 AS 45 498
2017 AS-01 40 76
2017 AS-02 43 147
2017 AS-03 59 84
2017 AS-04 51 41
2017 AS-05 40 87
2017 AS-06 52 27
2017 AS-07 32 31
2014 AS 41 590
2014 AS-01 41 99
2014 AS-02 30 142
2014 AS-03 42 107
2014 AS-04 52 66
2014 AS-05 44 106
2014 AS-06 41 39
2014 AS-07 52 23

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 AS 39 498
2017 AS-01 39 76
2017 AS-02 40 147
2017 AS-03 37 84
2017 AS-04 39 41
2017 AS-05 38 87
2017 AS-06 37 27
2017 AS-07 39 31
2014 AS 40 590
2014 AS-01 35 99
2014 AS-02 39 142
2014 AS-03 41 107
2014 AS-04 44 66
2014 AS-05 45 106
2014 AS-06 33 39
2014 AS-07 48 23

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 AS 30 498
2017 AS-01 20 76
2017 AS-02 32 147
2017 AS-03 31 84
2017 AS-04 34 41
2017 AS-05 32 87
2017 AS-06 41 27
2017 AS-07 32 31
2014 AS 28 590
2014 AS-01 32 99
2014 AS-02 25 142
2014 AS-03 29 107
2014 AS-04 27 66
2014 AS-05 27 106
2014 AS-06 20 39
2014 AS-07 35 23

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 AS 58 498
2017 AS-01 58 76
2017 AS-02 61 147
2017 AS-03 55 84
2017 AS-04 59 41
2017 AS-05 54 87
2017 AS-06 59 27
2017 AS-07 64 31
2014 AS 55 590
2014 AS-01 52 99
2014 AS-02 51 142
2014 AS-03 53 107
2014 AS-04 58 66
2014 AS-05 60 106
2014 AS-06 54 39
2014 AS-07 65 23

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 AS 35 498
2017 AS-01 31 76
2017 AS-02 36 147
2017 AS-03 37 84
2017 AS-04 32 41
2017 AS-05 30 87
2017 AS-06 33 27
2017 AS-07 55 31
2014 AS 33 590
2014 AS-01 33 99
2014 AS-02 33 142
2014 AS-03 26 107
2014 AS-04 36 66
2014 AS-05 32 106
2014 AS-06 31 39
2014 AS-07 48 23

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 AS 1 498
2017 AS-04 0 41
2017 AS-06 0 27
2014 AS-02 0 142
2014 AS-03 0 107
2014 AS-04 0 66
2014 AS-05 0 106
2014 AS-06 0 39
2014 AS-07 0 23

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 AS 8 498
2017 AS-01 17 76
2017 AS-02 10 147
2017 AS-03 10 84
2014 AS 6 590
2014 AS-01 10 99
2014 AS-02 6 142
2014 AS-03 7 107
2014 AS-04 12 66
2014 AS-06 0 39

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 AS 12 498
2017 AS-01 9 76
2017 AS-02 12 147
2017 AS-03 11 84
2017 AS-04 12 41
2017 AS-05 10 87
2017 AS-07 19 31
2014 AS 10 590
2014 AS-01 17 99
2014 AS-02 9 142
2014 AS-03 8 107
2014 AS-04 8 66
2014 AS-05 8 106

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 AS 44 498
2017 AS-01 47 76
2017 AS-02 38 147
2017 AS-03 62 84
2017 AS-04 44 41
2017 AS-05 40 87
2017 AS-06 41 27
2017 AS-07 36 31
2014 AS 45 590
2014 AS-01 55 99
2014 AS-02 47 142
2014 AS-03 49 107
2014 AS-04 36 66
2014 AS-05 36 106
2014 AS-06 46 39
2014 AS-07 48 23

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 AS 26 498
2017 AS-01 28 76
2017 AS-02 22 147
2017 AS-03 24 84
2017 AS-04 22 41
2017 AS-05 25 87
2017 AS-06 41 27
2017 AS-07 39 31
2014 AS 28 590
2014 AS-01 26 99
2014 AS-02 24 142
2014 AS-03 28 107
2014 AS-04 21 66
2014 AS-05 36 106
2014 AS-06 20 39
2014 AS-07 43 23

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 AS 13 498
2017 AS-01 11 76
2017 AS-02 16 147
2017 AS-03 10 84
2017 AS-04 12 41
2017 AS-05 17 87
2014 AS 15 590
2014 AS-01 24 99
2014 AS-02 16 142
2014 AS-03 6 107
2014 AS-04 18 66
2014 AS-05 13 106
2014 AS-06 15 39

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 AS 56 498
2017 AS-01 44 76
2017 AS-02 52 147
2017 AS-03 62 84
2017 AS-04 59 41
2017 AS-05 59 87
2017 AS-06 52 27
2017 AS-07 77 31
2014 AS 53 589
2014 AS-01 55 99
2014 AS-02 51 142
2014 AS-03 60 107
2014 AS-04 56 66
2014 AS-05 47 106
2014 AS-06 45 38
2014 AS-07 70 23

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 AS 28 498
2017 AS-01 25 76
2017 AS-02 27 147
2017 AS-03 30 84
2017 AS-04 19 41
2017 AS-05 24 87
2017 AS-06 48 27
2017 AS-07 39 31
2014 AS 27 589
2014 AS-01 23 99
2014 AS-02 29 142
2014 AS-03 24 107
2014 AS-04 33 66
2014 AS-05 23 106
2014 AS-06 34 38
2014 AS-07 43 23

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 AS 11 498
2017 AS-02 11 147
2017 AS-03 9 84
2017 AS-04 12 41
2017 AS-05 11 87
2017 AS-06 22 27
2017 AS-07 26 31
2014 AS 13 589
2014 AS-01 8 99
2014 AS-02 11 142
2014 AS-03 9 107
2014 AS-04 14 66
2014 AS-05 12 106
2014 AS-06 26 38
2014 AS-07 30 23

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 AS 20 498
2017 AS-01 34 76
2017 AS-02 19 147
2017 AS-03 28 84
2017 AS-05 16 87
2014 AS 17 589
2014 AS-01 27 99
2014 AS-02 21 142
2014 AS-03 15 107
2014 AS-04 15 66
2014 AS-05 13 106

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 AS 9 498
2017 AS-01 6 76
2017 AS-02 8 147
2017 AS-03 12 84
2017 AS-04 15 41
2017 AS-05 9 87
2017 AS-07 16 31
2014 AS 11 589
2014 AS-01 9 99
2014 AS-02 16 142
2014 AS-03 10 107
2014 AS-04 9 66
2014 AS-05 7 106
2014 AS-06 13 38

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 AS 5 498
2017 AS-01 14 76
2017 AS-02 4 147
2017 AS-07 0 31
2014 AS 7 589
2014 AS-01 7 99
2014 AS-02 8 142
2014 AS-03 7 107
2014 AS-04 11 66
2014 AS-06 0 38

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 AS 11 498
2017 AS-02 11 147
2017 AS-03 9 84
2017 AS-05 11 87
2017 AS-06 30 27
2017 AS-07 23 31
2014 AS 15 589
2014 AS-01 15 99
2014 AS-02 14 142
2014 AS-03 17 107
2014 AS-04 17 66
2014 AS-05 12 106
2014 AS-06 13 38

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 AS 13 498
2017 AS-02 11 147
2017 AS-03 16 84
2017 AS-05 22 87
2017 AS-07 16 31
2014 AS 13 589
2014 AS-01 18 99
2014 AS-02 8 142
2014 AS-03 11 107
2014 AS-04 14 66
2014 AS-05 13 106
2014 AS-06 13 38

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 AS 23 498
2017 AS-01 32 76
2017 AS-02 25 147
2017 AS-03 20 84
2017 AS-04 22 41
2017 AS-05 21 87
2017 AS-06 22 27
2014 AS 24 589
2014 AS-01 27 99
2014 AS-02 25 142
2014 AS-03 20 107
2014 AS-04 21 66
2014 AS-05 30 106
2014 AS-06 18 38

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 AS 12 470
2017 AS-01 14 65
2017 AS-02 11 141
2017 AS-03 10 80
2017 AS-04 13 39
2017 AS-05 12 83
2014 AS 12 549
2014 AS-01 12 92
2014 AS-02 14 130
2014 AS-03 14 100
2014 AS-04 12 59
2014 AS-05 7 102

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 AS 15 470
2017 AS-01 17 65
2017 AS-02 17 141
2017 AS-03 14 80
2017 AS-04 18 39
2017 AS-05 13 83
2014 AS 15 549
2014 AS-01 17 92
2014 AS-02 11 130
2014 AS-03 24 100
2014 AS-04 14 59
2014 AS-05 13 102
2014 AS-06 16 38

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 AS 12 470
2017 AS-01 17 65
2017 AS-02 11 141
2017 AS-03 10 80
2017 AS-04 18 39
2017 AS-05 12 83
2014 AS 10 549
2014 AS-01 9 92
2014 AS-02 12 130
2014 AS-03 13 100
2014 AS-05 7 102
2014 AS-07 25 20

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 AS 7 470
2017 AS-02 7 141
2017 AS-03 12 80
2014 AS 8 549
2014 AS-02 5 130
2014 AS-03 14 100
2014 AS-05 11 102

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 AS 12 470
2017 AS-01 9 65
2017 AS-02 9 141
2017 AS-03 14 80
2017 AS-04 18 39
2017 AS-05 14 83
2014 AS 9 549
2014 AS-01 8 92
2014 AS-02 10 130
2014 AS-03 6 100
2014 AS-04 8 59
2014 AS-05 13 102

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 AS 14 470
2017 AS-01 14 65
2017 AS-02 13 141
2017 AS-03 7 80
2017 AS-04 23 39
2017 AS-05 16 83
2017 AS-07 16 31
2014 AS 12 549
2014 AS-01 12 92
2014 AS-02 12 130
2014 AS-03 9 100
2014 AS-04 20 59
2014 AS-05 9 102
2014 AS-06 13 38

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 AS 23 470
2017 AS-01 26 65
2017 AS-02 20 141
2017 AS-03 31 80
2017 AS-04 23 39
2017 AS-05 18 83
2017 AS-06 19 26
2017 AS-07 26 31
2014 AS 15 549
2014 AS-01 15 92
2014 AS-02 19 130
2014 AS-03 6 100
2014 AS-04 15 59
2014 AS-05 17 102
2014 AS-06 21 38

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 AS 9 470
2017 AS-01 15 65
2017 AS-02 12 141
2017 AS-03 9 80
2017 AS-07 0 31
2014 AS 5 549
2014 AS-01 9 92
2014 AS-02 7 130
2014 AS-03 5 100

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 AS 13 470
2017 AS-01 24 65
2017 AS-02 11 141
2017 AS-03 15 80
2017 AS-05 13 83
2017 AS-07 0 31
2014 AS 12 549
2014 AS-01 16 92
2014 AS-02 17 130
2014 AS-03 12 100
2014 AS-05 7 102

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 AS 23 470
2017 AS-01 21 65
2017 AS-02 25 141
2017 AS-03 31 80
2017 AS-04 21 39
2017 AS-05 23 83
2014 AS 24 549
2014 AS-01 23 92
2014 AS-02 24 130
2014 AS-03 27 100
2014 AS-04 22 59
2014 AS-05 21 102
2014 AS-06 34 38

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 AS 10 470
2017 AS-01 15 65
2017 AS-02 9 141
2017 AS-03 9 80
2017 AS-05 12 83
2017 AS-06 0 26
2014 AS 7 549
2014 AS-01 8 92
2014 AS-02 11 130
2014 AS-05 10 102

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 AS 46 470
2017 AS-01 50 65
2017 AS-02 49 141
2017 AS-03 50 80
2017 AS-04 36 39
2017 AS-05 43 83
2017 AS-06 42 26
2017 AS-07 35 31
2014 AS 45 549
2014 AS-01 47 92
2014 AS-02 45 130
2014 AS-03 43 100
2014 AS-04 44 59
2014 AS-05 48 102
2014 AS-06 45 38
2014 AS-07 30 20

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 AS 2 470
2017 AS-01 0 65
2017 AS-06 0 26
2014 AS 1 549
2014 AS-04 0 59
2014 AS-06 0 38

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 AS 49 470
2017 AS-01 43 65
2017 AS-02 51 141
2017 AS-03 55 80
2017 AS-04 33 39
2017 AS-05 50 83
2017 AS-06 62 26
2017 AS-07 45 31
2014 AS 52 549
2014 AS-01 49 92
2014 AS-02 50 130
2014 AS-03 53 100
2014 AS-04 49 59
2014 AS-05 51 102
2014 AS-06 63 38
2014 AS-07 60 20

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 AS-01 0 65
2017 AS-05 0 83
2017 AS-06 0 26
2017 AS-07 0 31

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 AS 11 470
2017 AS-01 8 65
2017 AS-02 14 141
2017 AS-03 9 80
2017 AS-05 11 83
2017 AS-07 16 31
2014 AS 12 549
2014 AS-01 14 92
2014 AS-02 7 130
2014 AS-03 10 100
2014 AS-04 12 59
2014 AS-05 14 102
2014 AS-06 13 38

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AS 90 10 499
2017 AS-01 84 16 77
2017 AS-02 91 9 147
2017 AS-03 85 15 84
2017 AS-04 95 5 41
2017 AS-05 93 7 87
2017 AS-06 100 0 27
2017 AS-07 90 10 31

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 15 20 21 6 6 25 8 51 18 3062
2017 AS-01 18 19 18 3 8 25 9 56 17 370
2017 AS-02 12 16 22 7 6 28 9 44 21 904
2017 AS-03 17 17 21 7 6 24 8 50 19 521
2017 AS-04 13 24 22 7 4 25 5 53 16 341
2017 AS-05 14 23 20 7 6 24 5 53 19 516
2017 AS-06 14 29 17 5 6 20 10 61 15 196
2017 AS-07 24 24 21 5 4 15 7 62 12 188
2014 AS 15 18 21 6 7 25 8 49 19 3041
2014 AS-01 17 17 18 6 9 25 8 52 22 480
2014 AS-02 12 17 21 6 7 28 9 47 19 800
2014 AS-03 13 19 22 5 7 26 8 48 19 527
2014 AS-04 17 18 23 7 5 23 7 51 17 364
2014 AS-05 14 18 24 6 7 25 6 46 19 512
2014 AS-06 16 16 24 10 5 21 8 45 21 183
2014 AS-07 21 22 17 4 7 22 6 61 16 156

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 27 32 18 6 5 11 1 67 12 3057
2017 AS-01 32 29 14 3 7 11 3 72 12 371
2017 AS-02 22 31 20 6 6 13 1 63 14 902
2017 AS-03 30 30 18 6 4 11 2 69 11 518
2017 AS-04 23 38 20 7 2 9 1 68 10 341
2017 AS-05 28 34 18 6 5 9 1 68 12 515
2017 AS-06 26 35 20 5 4 9 1 68 9 196
2017 AS-07 37 34 17 4 3 5 1 75 7 188
2014 AS 24 31 20 6 5 12 1 64 13 3039
2014 AS-01 26 29 18 5 7 13 2 65 14 478
2014 AS-02 22 31 20 6 4 14 2 64 13 800
2014 AS-03 20 33 22 6 6 12 2 61 14 527
2014 AS-04 29 33 19 7 2 10 0 68 11 364
2014 AS-05 23 31 21 6 6 12 1 62 14 512
2014 AS-06 25 32 22 5 4 10 1 64 10 183
2014 AS-07 35 32 15 6 2 8 2 74 9 156
2011 AS 29 37 17 5 3 9 0 73 9 3172
2011 AS-01 30 36 13 6 4 10 1 74 11 514
2011 AS-02 28 37 17 4 3 10 0 73 8 835
2011 AS-03 23 38 21 6 2 8 1 68 9 556
2011 AS-04 28 37 18 5 3 9 0 71 9 390
2011 AS-05 28 42 15 6 3 7 0 75 9 498
2011 AS-06 36 33 17 4 3 6 0 74 8 198
2011 AS-07 43 35 11 3 3 3 1 82 6 175
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 35 49 9 4 1 1 1 86 5 3065
2017 AS-01 30 41 12 8 4 3 1 75 12 370
2017 AS-02 34 49 10 5 1 1 1 84 6 906
2017 AS-03 33 50 10 3 2 1 2 85 5 522
2017 AS-04 40 50 6 3 1 0 0 90 3 341
2017 AS-05 37 53 7 2 1 0 1 90 3 516
2017 AS-06 37 50 4 4 1 1 3 91 5 196
2017 AS-07 41 46 4 1 1 0 7 94 2 188
2014 AS 33 52 9 3 1 1 1 87 4 3036
2014 AS-01 33 46 12 3 1 2 1 83 5 480
2014 AS-02 30 53 10 4 1 1 0 85 5 799
2014 AS-03 30 51 13 3 0 1 1 83 4 525
2014 AS-04 38 52 5 2 0 1 1 92 3 364
2014 AS-05 31 57 8 2 1 1 1 90 2 510
2014 AS-06 39 48 7 2 1 1 3 90 3 183
2014 AS-07 38 47 4 1 1 2 7 94 1 156
2011 AS 30 52 10 4 1 1 1 84 5 3176
2011 AS-01 28 49 12 5 2 3 1 80 8 514
2011 AS-02 26 55 12 4 1 1 0 82 6 835
2011 AS-03 28 56 11 4 1 0 0 84 5 557
2011 AS-04 36 50 9 3 1 0 1 87 4 390
2011 AS-05 33 53 9 4 0 0 0 86 4 500
2011 AS-06 35 47 9 4 1 1 4 86 5 198
2011 AS-07 41 43 6 3 1 0 7 90 4 175
2008 AS 34 48 9 5 1 1 1 84 6 2103
2008 AS-01 23 49 14 9 2 2 1 74 11 394
2008 AS-02 36 46 10 6 1 1 1 83 7 447
2008 AS-03 36 49 10 4 1 1 0 86 5 390
2008 AS-04 41 48 4 6 0 0 0 90 6 249
2008 AS-05 34 51 9 4 2 0 1 86 5 334
2008 AS-06 43 47 4 1 1 0 4 94 2 147
2008 AS-07 36 43 4 5 0 1 11 89 6 118

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 13 25 22 7 4 22 7 53 16 3053
2017 AS-01 15 24 20 7 5 23 7 55 16 369
2017 AS-02 11 26 22 9 7 21 5 50 21 901
2017 AS-03 13 23 25 6 4 22 6 51 14 519
2017 AS-04 11 26 24 7 3 21 9 52 14 341
2017 AS-05 14 24 22 5 4 24 7 56 12 513
2017 AS-06 12 25 23 5 3 20 12 55 11 196
2017 AS-07 16 23 21 3 2 19 16 60 7 188
2014 AS 11 23 25 6 4 22 9 49 15 3041
2014 AS-01 13 22 26 6 6 19 9 48 16 480
2014 AS-02 9 24 23 7 5 24 7 48 18 800
2014 AS-03 9 22 29 7 3 21 8 44 14 527
2014 AS-04 15 24 24 6 3 21 8 54 13 364
2014 AS-05 10 24 22 5 5 26 8 51 15 512
2014 AS-06 14 21 30 4 3 18 10 48 11 183
2014 AS-07 15 22 23 4 3 15 18 56 11 156
2011 AS 12 26 24 7 4 20 8 52 15 3174
2011 AS-01 13 24 22 8 4 20 10 52 17 513
2011 AS-02 10 27 21 9 5 23 6 51 19 835
2011 AS-03 8 28 27 6 4 19 8 50 13 558
2011 AS-04 14 27 25 5 4 18 7 55 12 389
2011 AS-05 12 23 27 6 4 20 8 49 14 499
2011 AS-06 13 30 24 6 1 18 8 59 9 198
2011 AS-07 18 29 19 6 3 13 11 63 11 175

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 46 34 9 2 1 6 1 86 4 3061
2017 AS-01 42 30 12 3 2 10 1 81 6 371
2017 AS-02 45 36 9 2 1 7 1 87 3 903
2017 AS-03 43 36 11 2 1 5 1 85 4 522
2017 AS-04 46 35 10 3 0 6 1 86 3 341
2017 AS-05 48 34 8 2 2 5 1 87 4 515
2017 AS-06 52 31 4 2 2 6 4 92 3 196
2017 AS-07 49 30 7 2 1 4 7 90 2 187
2014 AS 42 37 10 3 1 6 1 85 4 3038
2014 AS-01 43 31 13 3 2 8 1 81 5 480
2014 AS-02 41 39 10 2 1 7 1 87 3 800
2014 AS-03 39 42 10 3 1 4 1 85 4 526
2014 AS-04 53 32 7 2 1 4 1 90 3 364
2014 AS-05 37 41 10 5 1 5 1 83 7 510
2014 AS-06 42 36 10 3 1 4 4 85 5 183
2014 AS-07 42 36 7 2 1 4 8 89 3 156
2011 AS 43 35 10 3 1 6 2 85 4 3173
2011 AS-01 42 34 9 3 2 8 2 85 5 514
2011 AS-02 40 35 12 3 1 7 1 82 5 834
2011 AS-03 39 40 9 3 1 6 1 85 5 557
2011 AS-04 49 33 8 2 1 5 1 88 3 389
2011 AS-05 44 35 11 3 2 5 0 84 5 500
2011 AS-06 46 31 9 2 2 5 6 86 3 198
2011 AS-07 53 28 7 1 1 3 7 90 3 174
2008 AS 43 36 10 2 1 6 1 85 4 2103
2008 AS-01 40 36 10 2 1 10 1 86 3 393
2008 AS-02 45 34 11 2 1 7 0 86 2 449
2008 AS-03 44 37 8 3 2 5 1 86 5 390
2008 AS-04 50 34 8 2 2 3 0 87 4 250
2008 AS-05 38 37 13 3 3 5 1 80 6 332
2008 AS-06 42 39 9 2 1 3 3 87 4 147
2008 AS-07 41 34 9 3 0 3 11 86 3 118

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 35 36 12 4 3 9 2 79 8 3050
2017 AS-01 37 30 10 5 3 12 2 78 10 368
2017 AS-02 30 36 14 6 3 9 1 74 10 900
2017 AS-03 34 38 13 4 2 8 1 79 6 519
2017 AS-04 35 41 12 3 2 7 1 83 5 339
2017 AS-05 37 37 11 3 3 7 1 81 7 515
2017 AS-06 44 35 5 2 2 7 4 90 5 196
2017 AS-07 49 28 6 3 1 7 6 89 4 188
2014 AS 32 37 13 4 2 10 2 78 8 3035
2014 AS-01 32 29 17 6 4 11 1 69 11 479
2014 AS-02 30 38 13 5 2 11 1 77 8 799
2014 AS-03 28 44 13 4 2 9 1 80 6 526
2014 AS-04 39 36 12 3 2 7 1 81 6 364
2014 AS-05 30 38 13 5 2 11 1 77 8 510
2014 AS-06 40 31 11 3 3 8 4 80 7 183
2014 AS-07 37 37 9 2 1 7 8 86 3 155
2011 AS 35 36 12 4 2 9 2 80 6 3170
2011 AS-01 36 35 13 3 1 11 2 81 5 513
2011 AS-02 32 37 14 3 2 11 1 79 6 833
2011 AS-03 30 39 13 5 2 10 1 78 8 555
2011 AS-04 42 32 12 3 1 9 1 82 4 390
2011 AS-05 33 40 11 4 2 9 0 81 7 498
2011 AS-06 43 28 12 6 2 5 5 79 8 199
2011 AS-07 50 29 7 3 1 3 6 87 4 175
2008 AS 35 37 13 5 3 6 1 78 8 2105
2008 AS-01 33 34 15 6 2 8 1 74 9 393
2008 AS-02 37 37 15 3 2 6 0 79 6 447
2008 AS-03 36 39 11 6 3 6 1 80 9 392
2008 AS-04 38 36 13 4 3 5 1 78 8 250
2008 AS-05 28 46 11 6 4 4 1 78 11 334
2008 AS-06 43 33 12 3 3 3 3 80 7 147
2008 AS-07 38 31 14 4 0 4 8 79 5 118
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AS 7 93 3052
2017 AS-01 9 91 370
2017 AS-02 8 92 900
2017 AS-03 7 93 522
2017 AS-04 6 94 339
2017 AS-05 7 93 512
2017 AS-06 5 95 196
2017 AS-07 3 97 188
2014 AS 7 93 3036
2014 AS-01 9 91 480
2014 AS-02 6 94 800
2014 AS-03 6 94 525
2014 AS-04 8 92 362
2014 AS-05 5 95 511
2014 AS-06 9 91 183
2014 AS-07 4 96 156

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 AS 39 208
2017 AS-01 47 32
2017 AS-02 38 66
2017 AS-03 32 37
2017 AS-04 48 21
2017 AS-05 36 36
2014 AS 35 202
2014 AS-01 51 41
2014 AS-02 35 48
2014 AS-03 41 34
2014 AS-04 18 28
2014 AS-05 31 26

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 AS 86 208
2017 AS-01 75 32
2017 AS-02 86 66
2017 AS-03 87 37
2017 AS-04 91 21
2017 AS-05 86 36
2014 AS 83 202
2014 AS-01 85 41
2014 AS-02 85 48
2014 AS-03 76 34
2014 AS-04 86 28
2014 AS-05 69 26
2014 AS-06 94 16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 AS 3 208
2017 AS-01 0 32
2017 AS-04 0 21
2014 AS 3 202
2014 AS-01 0 41

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 AS 0 208
2017 AS-01 0 32
2017 AS-02 0 66
2017 AS-03 0 37
2017 AS-04 0 21
2017 AS-05 0 36
2014 AS 0 202
2014 AS-01 0 41
2014 AS-02 0 48
2014 AS-03 0 34
2014 AS-04 0 28
2014 AS-05 0 26
2014 AS-06 0 16

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 AS 9 208
2017 AS-02 12 66
2017 AS-04 0 21
2014 AS 9 202
2014 AS-03 15 34
2014 AS-06 0 16

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 AS 6 208
2017 AS-03 16 37
2017 AS-05 0 36
2014 AS 2 202
2014 AS-03 0 34
2014 AS-04 0 28
2014 AS-06 0 16

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 AS 5 208
2017 AS-04 0 21
2014 AS 9 202
2014 AS-05 23 26

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 AS 16 207
2017 AS-01 25 32
2017 AS-02 18 66
2017 AS-03 14 37
2017 AS-05 14 36
2014 AS 12 202
2014 AS-01 22 41
2014 AS-02 12 48
2014 AS-04 0 28
2014 AS-05 23 26

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 AS 17 207
2017 AS-01 22 32
2017 AS-02 20 66
2017 AS-03 22 37
2017 AS-05 17 36
2014 AS 13 202
2014 AS-01 20 41
2014 AS-02 17 48
2014 AS-06 0 16

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 AS 8 207
2017 AS-02 7 66
2017 AS-04 0 21
2017 AS-05 17 36
2014 AS 5 202
2014 AS-06 0 16

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 AS 4 207
2017 AS-04 0 21
2014 AS 5 202
2014 AS-01 12 41
2014 AS-04 0 28
2014 AS-06 0 16

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 AS 28 207
2017 AS-01 25 32
2017 AS-02 29 66
2017 AS-03 24 37
2017 AS-04 38 21
2017 AS-05 25 36
2014 AS 25 202
2014 AS-01 24 41
2014 AS-02 19 48
2014 AS-03 29 34
2014 AS-04 21 28
2014 AS-05 35 26
2014 AS-06 37 16

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 AS 21 207
2017 AS-02 14 66
2017 AS-03 27 37
2017 AS-04 24 21
2017 AS-05 28 36
2014 AS 17 202
2014 AS-01 29 41
2014 AS-02 10 48
2014 AS-03 21 34

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 AS 4 207
2017 AS-04 0 21
2014 AS 3 202
2014 AS-01 0 41
2014 AS-03 0 34
2014 AS-04 0 28
2014 AS-06 0 16

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 AS-02 0 66
2017 AS-04 0 21
2017 AS-05 0 36

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 AS 10 207
2017 AS-02 9 66
2017 AS-03 14 37
2014 AS 5 202
2014 AS-02 0 48
2014 AS-05 0 26

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 AS 14 207
2017 AS-02 15 66
2017 AS-03 22 37
2017 AS-04 24 21
2014 AS 19 202
2014 AS-01 20 41
2014 AS-02 17 48
2014 AS-03 26 34
2014 AS-04 29 28

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 AS-01 0 32
2017 AS-02 0 66
2017 AS-03 0 37
2017 AS-05 0 36

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 AS 15 207
2017 AS-01 16 32
2017 AS-02 20 66
2017 AS-05 14 36
2014 AS 20 202
2014 AS-01 27 41
2014 AS-02 19 48
2014 AS-04 29 28

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 AS-02 0 66
2017 AS-03 0 37
2017 AS-04 0 21
2017 AS-05 0 36
2014 AS 0 202
2014 AS-01 0 41
2014 AS-02 0 48
2014 AS-03 0 34
2014 AS-04 0 28
2014 AS-05 0 26
2014 AS-06 0 16

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 AS 30 207
2017 AS-01 22 32
2017 AS-02 27 66
2017 AS-03 33 37
2017 AS-04 28 21
2017 AS-05 39 36
2014 AS 42 202
2014 AS-01 41 41
2014 AS-02 40 48
2014 AS-03 41 34
2014 AS-04 46 28
2014 AS-05 54 26

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 AS 27 207
2017 AS-01 28 32
2017 AS-02 26 66
2017 AS-03 29 37
2017 AS-05 33 36
2014 AS 36 201
2014 AS-01 32 41
2014 AS-02 43 47
2014 AS-03 38 34
2014 AS-04 46 28
2014 AS-05 19 26
2014 AS-06 38 16

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 AS 18 207
2017 AS-01 19 32
2017 AS-02 20 66
2017 AS-03 16 37
2017 AS-05 22 36
2014 AS 16 201
2014 AS-01 17 41
2014 AS-02 11 47
2014 AS-03 21 34
2014 AS-04 25 28

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 AS 7 207
2017 AS-02 14 66
2014 AS 12 201
2014 AS-01 12 41
2014 AS-02 11 47
2014 AS-03 15 34

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 AS 19 207
2017 AS-01 28 32
2017 AS-02 30 66
2017 AS-05 14 36
2014 AS 19 201
2014 AS-01 32 41
2014 AS-02 28 47
2014 AS-04 25 28

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 AS 5 207
2017 AS-02 8 66
2017 AS-03 0 37
2014 AS 8 201
2014 AS-02 13 47
2014 AS-05 0 26
2014 AS-06 0 16

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 AS 4 207
2017 AS-02 7 66
2017 AS-03 0 37
2014 AS 7 201
2014 AS-02 13 47
2014 AS-05 0 26
2014 AS-06 0 16

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 AS 8 207
2014 AS 9 201
2014 AS-01 15 41
2014 AS-03 15 34
2014 AS-06 0 16

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 AS 9 207
2014 AS 9 201
2014 AS-01 12 41
2014 AS-06 0 16

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 AS 52 207
2017 AS-01 47 32
2017 AS-02 50 66
2017 AS-03 60 37
2017 AS-04 65 20
2017 AS-05 50 36
2014 AS 45 201
2014 AS-01 41 41
2014 AS-02 40 47
2014 AS-03 44 34
2014 AS-04 43 28
2014 AS-05 54 26
2014 AS-06 43 16

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 AS 5 199
2017 AS-04 0 20
2014 AS 5 186
2014 AS-02 0 41

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 AS 12 199
2017 AS-02 11 61
2014 AS 14 186
2014 AS-01 14 37
2014 AS-02 17 41
2014 AS-04 0 25

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 AS 6 199
2017 AS-05 0 35
2014 AS 4 186
2014 AS-04 0 25
2014 AS-06 0 16

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 AS 3 199
2017 AS-03 0 37
2017 AS-04 0 20
2017 AS-05 0 35
2014 AS 4 186
2014 AS-04 0 25

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 AS 3 199
2017 AS-03 0 37
2017 AS-04 0 20
2017 AS-05 0 35
2014 AS-01 0 37
2014 AS-03 0 33
2014 AS-04 0 25
2014 AS-05 0 26

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 AS 6 199
2017 AS-01 0 30
2017 AS-02 10 61
2017 AS-04 0 20
2014 AS 4 186
2014 AS-06 0 16

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 AS 14 199
2017 AS-02 11 61
2017 AS-03 16 37
2017 AS-05 14 35
2014 AS 8 186

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 AS 12 199
2017 AS-01 17 30
2017 AS-02 13 61
2014 AS 6 186
2014 AS-05 0 26
2014 AS-06 0 16

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 AS 11 199
2017 AS-01 20 30
2017 AS-02 10 61
2014 AS 10 186
2014 AS-01 14 37
2014 AS-02 12 41
2014 AS-05 0 26

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 AS 24 199
2017 AS-01 24 30
2017 AS-02 31 61
2017 AS-03 19 37
2017 AS-05 26 35
2014 AS 20 186
2014 AS-01 22 37
2014 AS-02 17 41
2014 AS-03 33 33

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 AS 8 199
2017 AS-02 8 61
2014 AS 11 186
2014 AS-02 19 41
2014 AS-06 0 16

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 AS 48 199
2017 AS-01 50 30
2017 AS-02 54 61
2017 AS-03 43 37
2017 AS-04 40 20
2017 AS-05 51 35
2014 AS 51 186
2014 AS-01 51 37
2014 AS-02 46 41
2014 AS-03 58 33
2014 AS-04 56 25
2014 AS-05 38 26
2014 AS-06 56 16

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 AS 3 199
2017 AS-01 0 30
2017 AS-04 0 20
2017 AS-05 0 35
2014 AS 4 186
2014 AS-05 0 26

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 AS 61 199
2017 AS-01 57 30
2017 AS-02 61 61
2017 AS-03 55 37
2017 AS-04 75 20
2017 AS-05 60 35
2014 AS 66 186
2014 AS-01 76 37
2014 AS-02 58 41
2014 AS-03 67 33
2014 AS-04 64 25
2014 AS-05 65 26
2014 AS-06 51 16

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 AS-02 0 61
2017 AS-04 0 20
2017 AS-05 0 35

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 AS 14 199
2017 AS-02 13 61
2017 AS-03 14 37
2014 AS 12 186
2014 AS-02 22 41
2014 AS-06 0 16

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AS 90 10 209
2017 AS-01 85 15 33
2017 AS-02 89 11 66
2017 AS-03 90 10 37
2017 AS-04 90 10 21
2017 AS-05 94 6 36

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 17 19 21 2 3 31 7 59 8 3060
2017 AS-01 21 18 18 3 3 27 9 61 10 369
2017 AS-02 14 19 20 3 3 33 8 56 10 904
2017 AS-03 17 17 22 2 2 32 7 57 7 521
2017 AS-04 16 20 21 3 2 33 4 58 8 341
2017 AS-05 17 19 22 3 3 31 6 57 9 516
2017 AS-06 18 21 18 2 3 30 8 63 7 196
2017 AS-07 25 23 19 1 1 22 9 69 3 187
2014 AS 16 17 21 2 3 33 7 56 9 3039
2014 AS-01 19 16 20 2 4 32 8 58 10 480
2014 AS-02 13 16 20 3 3 36 9 53 11 799
2014 AS-03 13 20 24 2 2 32 7 54 7 527
2014 AS-04 19 18 20 3 3 31 6 58 10 364
2014 AS-05 14 18 25 1 2 33 6 53 6 511
2014 AS-06 19 18 21 3 3 30 7 57 10 183
2014 AS-07 25 18 15 4 1 27 10 68 7 156

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 30 32 16 3 3 14 2 74 7 3058
2017 AS-01 33 28 14 3 4 14 3 74 8 370
2017 AS-02 26 32 17 3 3 17 2 72 8 901
2017 AS-03 29 32 19 2 2 12 2 72 5 521
2017 AS-04 28 35 17 3 2 14 1 74 6 341
2017 AS-05 30 34 16 4 3 12 1 74 8 516
2017 AS-06 34 36 11 5 1 11 2 81 7 196
2017 AS-07 41 30 16 1 2 10 0 79 3 187
2014 AS 27 31 19 3 2 16 2 70 7 3040
2014 AS-01 29 27 18 3 4 18 2 70 8 480
2014 AS-02 24 29 21 2 3 18 2 67 6 800
2014 AS-03 23 37 19 4 2 14 2 71 7 526
2014 AS-04 30 31 18 4 3 14 1 72 8 364
2014 AS-05 24 30 21 2 2 18 2 68 5 512
2014 AS-06 33 31 15 4 2 12 3 76 7 183
2014 AS-07 37 31 13 4 0 13 2 80 5 156
2011 AS 34 39 14 3 1 9 0 80 5 3168
2011 AS-01 37 35 13 4 1 10 1 81 5 513
2011 AS-02 32 38 15 3 1 10 0 79 5 833
2011 AS-03 28 44 16 3 2 8 0 78 5 556
2011 AS-04 33 39 15 2 1 10 0 80 3 390
2011 AS-05 33 41 14 4 1 7 0 80 5 496
2011 AS-06 36 39 14 5 0 7 0 80 5 197
2011 AS-07 51 34 8 2 1 5 1 89 2 176
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 18 21 21 15 22 0 2 40 38 3057
2017 AS-01 22 20 19 17 20 1 2 42 38 368
2017 AS-02 17 21 20 15 24 0 3 39 40 904
2017 AS-03 17 20 24 14 23 0 2 38 38 523
2017 AS-04 15 22 20 17 24 0 2 38 42 339
2017 AS-05 21 21 19 16 20 0 3 43 37 513
2017 AS-06 14 23 24 18 20 1 1 38 38 196
2017 AS-07 19 23 25 12 19 0 2 44 31 188

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 15 23 27 18 16 0 1 39 34 3054
2017 AS-01 21 27 23 15 13 0 2 49 28 369
2017 AS-02 14 23 24 18 19 0 1 38 37 902
2017 AS-03 18 22 29 16 13 0 2 41 29 523
2017 AS-04 13 22 31 20 14 0 1 35 34 340
2017 AS-05 11 23 30 19 15 0 1 34 35 512
2017 AS-06 9 23 25 26 17 0 1 33 43 195
2017 AS-07 10 26 27 21 16 0 0 36 38 187

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 18 27 25 16 12 0 2 45 29 3060
2017 AS-01 28 27 20 12 9 1 4 57 22 370
2017 AS-02 19 25 22 15 16 0 2 46 32 903
2017 AS-03 19 30 25 14 9 0 3 50 23 522
2017 AS-04 13 26 31 18 10 0 2 40 28 340
2017 AS-05 14 26 31 18 11 0 1 41 29 515
2017 AS-06 12 29 22 20 16 0 1 41 37 196
2017 AS-07 9 27 24 21 19 0 1 35 40 188

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 15 20 23 20 19 1 2 37 40 3055
2017 AS-01 27 18 18 18 13 2 4 48 33 369
2017 AS-02 12 22 22 19 22 1 2 36 42 900
2017 AS-03 17 22 22 17 18 2 2 41 36 523
2017 AS-04 13 19 24 23 18 1 2 33 42 340
2017 AS-05 13 19 27 20 18 1 1 33 39 514
2017 AS-06 10 19 21 26 21 1 3 30 48 195
2017 AS-07 13 18 28 24 18 0 1 31 42 188

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 40 24 15 6 5 1 9 71 12 3048
2017 AS-01 51 19 13 2 2 1 13 80 5 368
2017 AS-02 43 23 13 5 5 1 10 75 11 897
2017 AS-03 41 26 13 4 5 1 9 75 10 522
2017 AS-04 35 25 19 5 6 1 9 67 12 339
2017 AS-05 36 26 16 8 6 1 6 67 15 512
2017 AS-06 29 27 20 8 9 1 6 60 18 196
2017 AS-07 29 27 19 13 10 0 3 57 23 188

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 29 30 23 10 7 0 1 60 17 3051
2017 AS-01 31 29 22 9 7 0 2 62 16 366
2017 AS-02 30 31 21 10 7 0 2 62 17 902
2017 AS-03 30 30 22 10 7 0 1 61 17 520
2017 AS-04 27 29 25 13 6 0 0 56 19 338
2017 AS-05 27 32 22 10 8 0 1 59 18 515
2017 AS-06 25 30 28 10 7 0 1 55 17 196
2017 AS-07 27 30 25 12 6 0 0 57 18 188

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 25 32 22 11 8 1 2 58 19 3047
2017 AS-01 31 27 23 8 6 2 3 61 14 365
2017 AS-02 25 30 19 11 10 1 3 58 22 902
2017 AS-03 27 33 22 9 7 1 2 61 16 517
2017 AS-04 21 38 23 9 7 1 1 60 16 338
2017 AS-05 22 33 26 11 7 1 1 56 18 515
2017 AS-06 22 35 23 12 7 0 1 57 19 196
2017 AS-07 25 30 26 12 6 0 1 56 18 188

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 16 28 24 17 12 1 2 46 30 3051
2017 AS-01 26 24 21 13 11 2 3 53 25 365
2017 AS-02 17 28 22 15 16 0 2 46 32 902
2017 AS-03 17 31 24 14 11 1 2 50 26 520
2017 AS-04 15 28 29 18 9 1 1 44 27 339
2017 AS-05 12 30 27 21 9 0 1 43 30 515
2017 AS-06 16 24 26 20 13 0 1 40 34 196
2017 AS-07 11 29 24 20 15 1 1 40 36 188

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 22 28 22 15 10 1 2 51 26 3051
2017 AS-01 27 25 23 13 10 1 2 53 23 367
2017 AS-02 23 26 21 15 11 1 2 51 27 903
2017 AS-03 23 29 21 15 9 1 2 54 25 520
2017 AS-04 20 28 27 17 8 1 0 48 25 337
2017 AS-05 19 33 22 15 10 0 1 52 26 514
2017 AS-06 19 28 24 17 10 0 1 48 28 196
2017 AS-07 20 28 24 16 12 0 1 48 28 188

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 21 27 22 16 13 0 1 49 29 3043
2017 AS-01 26 24 18 17 12 1 2 52 30 365
2017 AS-02 19 24 21 18 15 0 2 44 34 902
2017 AS-03 25 29 21 11 11 1 2 56 22 518
2017 AS-04 19 29 28 16 8 0 0 48 24 336
2017 AS-05 18 29 22 16 13 0 2 48 29 515
2017 AS-06 21 27 21 17 14 0 1 48 31 194
2017 AS-07 17 29 25 18 11 1 1 46 29 188

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 57 21 11 4 3 0 3 81 7 3054
2017 AS-01 57 17 10 5 5 0 6 78 10 368
2017 AS-02 55 21 13 5 2 0 3 78 8 903
2017 AS-03 53 25 12 4 2 0 3 81 6 522
2017 AS-04 55 25 9 4 3 0 3 83 8 341
2017 AS-05 60 21 11 3 3 0 2 83 6 512
2017 AS-06 61 20 11 4 3 0 1 82 7 195
2017 AS-07 66 16 8 3 4 0 3 85 7 187

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 70 12 5 4 3 1 5 87 7 3053
2017 AS-01 67 11 6 3 4 1 7 85 8 369
2017 AS-02 70 11 5 4 4 0 6 87 8 900
2017 AS-03 69 13 4 4 3 1 6 88 7 522
2017 AS-04 71 13 6 3 1 1 5 89 5 340
2017 AS-05 69 13 7 4 3 1 3 85 8 512
2017 AS-06 76 14 4 3 1 0 2 92 4 196
2017 AS-07 75 12 5 2 2 0 5 91 4 188

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 57 24 8 4 2 0 4 85 7 3054
2017 AS-01 56 22 10 5 2 1 5 82 7 368
2017 AS-02 59 24 7 4 2 0 5 87 7 899
2017 AS-03 54 25 8 6 2 0 4 83 8 522
2017 AS-04 60 20 10 4 2 1 3 83 6 341
2017 AS-05 57 25 9 4 2 0 2 84 7 514
2017 AS-06 58 29 7 4 2 0 1 88 5 196
2017 AS-07 57 24 10 3 4 0 3 83 7 188

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 61 18 8 5 5 0 3 81 10 3058
2017 AS-01 61 14 9 5 6 1 4 79 11 369
2017 AS-02 61 18 7 5 5 0 4 83 10 901
2017 AS-03 60 19 8 6 4 0 3 81 10 522
2017 AS-04 55 21 12 5 3 1 2 80 8 340
2017 AS-05 60 19 9 4 6 0 2 80 10 516
2017 AS-06 65 18 7 3 5 0 2 85 7 196
2017 AS-07 66 13 10 3 5 0 3 81 9 188

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 55 12 5 2 1 0 24 88 5 3056
2017 AS-01 62 5 2 1 1 1 28 94 2 369
2017 AS-02 55 7 3 1 1 0 33 93 3 902
2017 AS-03 57 12 3 2 1 0 26 93 3 521
2017 AS-04 53 16 7 3 2 1 18 85 6 340
2017 AS-05 52 16 8 3 2 0 19 85 6 514
2017 AS-06 46 19 13 6 4 0 13 75 11 196
2017 AS-07 52 23 13 2 4 0 6 80 6 188

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 63 16 7 3 2 1 8 87 5 3036
2017 AS-01 68 11 6 2 1 1 12 90 3 365
2017 AS-02 60 16 8 5 2 1 9 84 7 899
2017 AS-03 66 14 6 2 1 0 10 89 4 520
2017 AS-04 65 17 6 4 1 1 6 89 5 339
2017 AS-05 61 21 8 2 2 0 6 88 4 508
2017 AS-06 68 15 8 4 3 0 3 85 6 194
2017 AS-07 64 19 9 1 1 0 5 89 2 185

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 66 14 6 4 3 1 5 86 7 3057
2017 AS-01 51 17 11 6 5 2 8 76 12 369
2017 AS-02 59 16 8 4 5 1 7 81 10 902
2017 AS-03 67 15 6 3 3 1 5 87 7 522
2017 AS-04 70 12 5 2 3 1 6 89 6 340
2017 AS-05 77 11 5 3 1 1 2 91 4 514
2017 AS-06 81 11 4 1 1 0 3 95 2 196
2017 AS-07 79 11 3 3 0 0 3 93 3 188

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 49 26 14 5 2 0 4 79 7 3051
2017 AS-01 44 26 17 6 2 1 4 74 9 369
2017 AS-02 47 27 14 5 2 0 5 78 7 902
2017 AS-03 48 26 16 5 2 0 3 77 7 519
2017 AS-04 48 30 9 8 1 1 3 81 10 338
2017 AS-05 53 24 14 4 2 0 2 80 6 514
2017 AS-06 57 25 12 4 1 0 1 83 5 196
2017 AS-07 58 25 12 4 0 0 2 84 4 187

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 9 25 40 17 9 0 0 35 25 3062
2017 AS-01 12 29 35 13 9 1 1 42 22 371
2017 AS-02 11 23 40 16 10 0 0 33 26 904
2017 AS-03 9 27 39 16 7 0 1 37 24 523
2017 AS-04 7 27 40 19 7 0 0 34 26 341
2017 AS-05 9 24 42 17 7 0 0 33 25 514
2017 AS-06 9 20 43 16 12 0 0 29 28 195
2017 AS-07 5 29 39 18 9 0 0 34 27 188

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 11 24 38 18 8 0 0 26 35 3052
2017 AS-01 12 18 36 22 11 0 1 34 30 368
2017 AS-02 14 24 36 17 8 0 1 25 38 903
2017 AS-03 8 23 36 23 9 0 1 31 32 520
2017 AS-04 10 26 42 16 6 0 0 22 36 340
2017 AS-05 10 24 42 18 6 0 0 25 34 513
2017 AS-06 12 31 35 14 8 0 0 22 43 194
2017 AS-07 10 27 42 17 3 1 0 20 37 188

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 25 42 16 7 5 4 0 70 13 3057
2017 AS-01 30 37 15 6 5 7 0 72 12 369
2017 AS-02 23 44 16 8 6 4 0 69 15 901
2017 AS-03 24 38 21 8 5 3 0 64 14 521
2017 AS-04 24 47 14 10 2 3 0 73 13 341
2017 AS-05 27 40 18 6 5 4 0 69 12 515
2017 AS-06 23 49 14 6 5 3 0 74 12 196
2017 AS-07 36 47 10 4 2 2 0 84 7 188

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 15 38 20 14 11 2 0 54 26 3058
2017 AS-01 19 37 19 11 12 2 0 57 23 370
2017 AS-02 12 36 18 15 15 2 0 50 31 902
2017 AS-03 18 36 21 10 12 2 0 55 23 520
2017 AS-04 16 40 21 11 9 2 0 57 21 340
2017 AS-05 13 39 21 16 9 1 0 54 25 516
2017 AS-06 15 43 18 16 7 1 0 58 24 196
2017 AS-07 15 46 15 17 7 1 0 61 24 188
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AS 17 83 3058
2017 AS-01 23 77 371
2017 AS-02 20 80 903
2017 AS-03 15 85 522
2017 AS-04 18 82 341
2017 AS-05 15 85 514
2017 AS-06 12 88 195
2017 AS-07 11 89 186
2014 AS 17 83 3030
2014 AS-01 18 82 479
2014 AS-02 19 81 797
2014 AS-03 17 83 527
2014 AS-04 15 85 362
2014 AS-05 15 85 507
2014 AS-06 16 84 183
2014 AS-07 10 90 156

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AS 80 20 527
2017 AS-01 73 27 85
2017 AS-02 77 23 177
2017 AS-03 75 25 76
2017 AS-04 83 17 60
2017 AS-05 86 14 79
2017 AS-06 92 8 24
2017 AS-07 90 10 20
2014 AS 83 17 506
2014 AS-01 81 19 86
2014 AS-02 83 17 150
2014 AS-03 89 11 88
2014 AS-04 79 21 56
2014 AS-05 81 19 77
2014 AS-06 80 20 30
2014 AS-07 75 25 16

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 44 37 6 9 4 0 0 82 13 418
2017 AS-01 43 39 5 5 8 0 0 83 13 62
2017 AS-02 37 44 5 11 3 0 0 81 14 137
2017 AS-03 48 32 10 5 5 0 0 80 10 56
2017 AS-04 50 32 4 8 6 0 0 82 14 50
2017 AS-05 40 40 6 9 3 1 1 82 12 68
2017 AS-06 58 28 5 9 0 0 0 86 9 22
2017 AS-07 61 17 11 11 0 0 0 78 11 18
2014 AS 50 31 6 9 4 0 0 82 13 417
2014 AS-01 44 33 3 11 9 0 0 77 20 70
2014 AS-02 45 35 5 10 3 1 1 81 14 125
2014 AS-03 50 33 6 9 1 0 0 83 10 78
2014 AS-04 45 30 11 5 9 0 0 75 14 44
2014 AS-05 61 25 8 7 0 0 0 85 7 61
2014 AS-06 63 25 0 4 0 4 4 95 5 24
2014 AS-07 58 25 0 17 0 0 0 83 17 12
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 28 25 20 11 13 2 1 29 71 3063
2017 AS-01 32 24 17 10 11 4 2 34 66 371
2017 AS-02 29 27 20 11 11 1 1 30 70 905
2017 AS-03 26 23 23 11 16 1 1 26 74 521
2017 AS-04 23 24 25 14 13 2 0 23 77 340
2017 AS-05 31 26 16 12 14 2 0 31 69 516
2017 AS-06 27 27 19 11 14 2 1 27 73 196
2017 AS-07 28 29 21 11 9 2 0 29 71 188

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 AS 22 2104
2017 AS-01 32 226
2017 AS-02 23 618
2017 AS-03 21 372
2017 AS-04 20 253
2017 AS-05 20 348
2017 AS-06 21 138
2017 AS-07 18 131

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 AS 35 2104
2017 AS-01 31 226
2017 AS-02 33 618
2017 AS-03 38 372
2017 AS-04 34 253
2017 AS-05 35 348
2017 AS-06 37 138
2017 AS-07 37 131

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 AS 19 2104
2017 AS-01 22 226
2017 AS-02 21 618
2017 AS-03 19 372
2017 AS-04 16 253
2017 AS-05 19 348
2017 AS-06 16 138
2017 AS-07 15 131

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 AS 59 2104
2017 AS-01 43 226
2017 AS-02 53 618
2017 AS-03 66 372
2017 AS-04 62 253
2017 AS-05 67 348
2017 AS-06 60 138
2017 AS-07 66 131

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 AS 6 2104
2017 AS-01 6 226
2017 AS-02 6 618
2017 AS-03 6 372
2017 AS-04 7 253
2017 AS-05 6 348
2017 AS-06 7 138
2017 AS-07 2 131

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 AS 34 2104
2017 AS-01 35 226
2017 AS-02 37 618
2017 AS-03 32 372
2017 AS-04 32 253
2017 AS-05 35 348
2017 AS-06 35 138
2017 AS-07 28 131

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 AS 8 49 17 10 4 12 2064
2017 AS-01 8 53 12 11 5 11 216
2017 AS-02 10 55 14 9 3 8 600
2017 AS-03 6 46 21 8 5 14 368
2017 AS-04 8 46 22 11 5 9 253
2017 AS-05 7 43 16 10 6 18 344
2017 AS-06 5 44 20 14 3 15 137
2017 AS-07 9 46 23 9 3 12 129

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 12 20 17 15 25 2 9 36 45 2118
2017 AS-01 12 22 22 11 20 3 9 39 36 230
2017 AS-02 13 22 15 13 23 2 12 40 42 620
2017 AS-03 14 18 18 16 24 2 8 36 45 376
2017 AS-04 8 20 16 18 29 2 8 31 52 256
2017 AS-05 11 19 19 13 26 1 9 34 45 349
2017 AS-06 10 19 12 26 24 1 7 32 55 138
2017 AS-07 14 18 12 17 28 2 10 36 51 131

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 6 11 12 15 45 2 9 19 68 2117
2017 AS-01 6 12 13 14 43 3 8 21 64 230
2017 AS-02 8 13 12 13 40 2 12 24 62 619
2017 AS-03 7 8 13 15 47 3 7 17 69 376
2017 AS-04 5 10 11 17 46 2 8 17 71 256
2017 AS-05 5 9 12 15 48 2 9 16 71 349
2017 AS-06 1 9 12 18 51 3 5 11 75 138
2017 AS-07 5 11 7 21 43 5 8 18 74 131
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