2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	11	43	12	18	17	54	35	101
2017	AR-03	20	40	10	20	10	60	30	10
2017	AR-04	8	42	12	19	19	50	38	26
2017	AR-05	8	43	14	19	16	51	35	37
2017	AR-06	17	39	11	22	11	56	33	18
2014	AR	17	42	12	23	6	59	29	100
2014	AR-04	17	31	11	34	6	49	40	35
2014	AR-05	12	50	8	27	4	61	31	26
2014	AR-06	21	50	8	8	13	71	21	24
2011	AR	24	46	4	21	6	70	26	107
2011	AR-04	21	41	7	28	3	62	31	29
2011	AR-05	14	46	7	21	11	61	32	28
2011	AR-06	27	52	0	15	6	79	21	33
2008	AR	14	56	7	16	8	69	24	88
2008	AR-04	20	48	4	24	4	68	28	25
2008	AR-05	17	47	7	17	13	63	30	30
2008	AR-06	5	71	10	14	0	76	14	21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	57	21	7	3	6	3	3	83	10	100
2017	AR-03	50	40	0	0	10	0	0	90	10	10
2017	AR-04	50	23	4	4	8	4	8	83	13	26
2017	AR-05	71	11	5	3	5	3	3	86	9	37
2017	AR-06	47	35	18	0	0	0	0	82	0	17
2014	AR	59	26	6	2	4	1	2	88	6	100
2014	AR-04	54	34	3	3	6	0	0	89	9	35
2014	AR-05	66	19	0	4	4	0	8	92	8	26
2014	AR-06	54	25	13	0	4	4	0	83	4	24
2011	AR	60	28	4	3	3	3	0	90	6	105
2011	AR-04	45	41	3	3	3	3	0	89	7	29
2011	AR-05	59	22	7	0	4	7	0	88	4	27
2011	AR-06	64	27	3	3	3	0	0	91	6	33
2008	AR	56	30	6	6	1	0	2	87	7	88
2008	AR-04	48	32	4	8	4	0	4	83	13	25
2008	AR-05	57	30	7	7	0	0	0	87	7	30
2008	AR-06	57	29	10	0	0	0	5	90	0	21

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	64	19	4	5	5	1	2	86	10	101
2017	AR-03	50	30	0	10	10	0	0	80	20	10
2017	AR-04	65	19	4	4	0	0	8	92	4	26
2017	AR-05	62	19	5	3	8	3	0	83	11	37
2017	AR-06	67	17	6	11	0	0	0	83	11	18
2014	AR	49	31	6	5	6	1	2	82	11	100
2014	AR-04	37	34	6	11	11	0	0	71	23	35
2014	AR-05	46	31	0	4	8	4	8	87	13	26
2014	AR-06	63	29	8	0	0	0	0	92	0	24
2011	AR	53	28	2	7	4	3	3	86	12	107
2011	AR-04	38	34	3	14	7	3	0	75	21	29
2011	AR-05	46	25	4	7	0	7	11	87	9	28
2011	AR-06	70	24	0	0	6	0	0	94	6	33
2008	AR	56	24	3	8	8	0	1	80	16	88
2008	AR-04	56	8	4	16	16	0	0	64	32	25
2008	AR-05	60	23	7	7	3	0	0	83	10	30
2008	AR-06	38	43	0	5	10	0	5	85	15	21

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	23	33	5	17	21	1	1	57	38	101
2017	AR-03	20	30	10	30	10	0	0	50	40	10
2017	AR-04	27	35	4	12	23	0	0	62	34	26
2017	AR-05	16	38	5	24	14	3	0	56	39	37
2017	AR-06	22	39	6	11	22	0	0	61	33	18
2014	AR	20	51	6	9	14	0	0	71	23	100
2014	AR-04	9	66	6	11	9	0	0	74	20	35
2014	AR-05	8	50	8	19	15	0	0	58	35	26
2014	AR-06	38	33	0	0	29	0	0	71	29	24
2011	AR	16	40	8	25	9	0	1	57	35	107
2011	AR-04	7	52	7	28	7	0	0	59	34	29
2011	AR-05	7	36	21	25	11	0	0	43	36	28
2011	AR-06	24	36	3	24	12	0	0	61	36	33

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	15	42	13	19	11	0	1	57	30	101
2017	AR-03	20	50	0	10	20	0	0	70	30	10
2017	AR-04	15	35	23	23	4	0	0	50	27	26
2017	AR-05	14	40	8	22	16	0	0	54	38	37
2017	AR-06	6	61	17	11	6	0	0	67	16	18
2014	AR	8	24	15	30	22	1	0	32	53	100
2014	AR-04	0	23	9	37	29	3	0	24	68	35
2014	AR-05	8	35	15	27	15	0	0	42	42	26
2014	AR-06	13	13	21	29	25	0	0	25	54	24
2011	AR	19	46	13	18	5	0	0	64	22	107
2011	AR-04	0	59	10	24	7	0	0	59	31	29
2011	AR-05	18	36	21	18	7	0	0	54	25	28
2011	AR-06	36	42	12	9	0	0	0	79	9	33
2008	AR	19	43	19	13	5	0	1	63	17	88
2008	AR-04	28	24	32	4	12	0	0	52	16	25
2008	AR-05	20	53	3	20	3	0	0	73	23	30
2008	AR-06	14	57	19	10	0	0	0	71	10	21

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	44	39	8	7	3	82	10	101
2017	AR-03	50	30	10	10	0	80	10	10
2017	AR-04	38	39	15	4	4	77	8	26
2017	AR-05	41	51	5	3	0	92	3	37
2017	AR-06	45	33	6	6	11	78	17	18
2014	AR	41	41	5	6	7	82	13	100
2014	AR-04	40	37	6	11	6	77	17	35
2014	AR-05	34	50	0	4	12	85	15	26
2014	AR-06	50	38	4	4	4	88	8	24
2011	AR	48	33	9	5	6	81	10	105
2011	AR-04	41	24	10	10	14	66	24	29
2011	AR-05	37	44	11	0	7	81	7	27
2011	AR-06	63	31	6	0	0	94	0	32
2008	AR	36	43	8	11	1	80	13	88
2008	AR-04	48	40	4	8	0	88	8	25
2008	AR-05	37	37	13	10	3	73	13	30
2008	AR-06	29	52	0	19	0	81	19	21

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	46	38	5	9	2	84	11	100
2017	AR-03	50	40	0	10	0	90	10	10
2017	AR-04	48	36	0	16	0	84	16	25
2017	AR-05	43	41	8	5	3	84	8	37
2017	AR-06	45	39	11	0	6	83	6	18
2014	AR	43	40	7	6	4	83	10	100
2014	AR-04	34	46	9	6	6	80	11	35
2014	AR-05	46	39	0	8	8	85	15	26
2014	AR-06	54	33	8	4	0	88	4	24
2011	AR	48	39	4	7	3	87	9	107
2011	AR-04	28	41	7	21	3	69	24	29
2011	AR-05	43	46	4	0	7	89	7	28
2011	AR-06	73	27	0	0	0	100	0	33
2008	AR	38	49	10	2	1	86	3	88
2008	AR-04	52	36	12	0	0	88	0	25
2008	AR-05	23	57	13	3	3	80	7	30
2008	AR-06	43	52	0	5	0	95	5	21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	38	42	14	3	4	79	7	101
2017	AR-03	50	30	0	10	10	80	20	10
2017	AR-04	27	46	23	0	4	73	4	26
2017	AR-05	35	46	14	3	3	81	5	37
2017	AR-06	50	33	17	0	0	83	0	18
2014	AR	36	44	11	4	5	80	9	100
2014	AR-04	29	49	9	9	6	77	14	35
2014	AR-05	42	38	15	0	4	81	4	26
2014	AR-06	38	50	0	4	8	88	13	24

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	29	43	10	10	7	1	0	73	17	101
2017	AR-03	60	30	0	0	10	0	0	90	10	10
2017	AR-04	19	42	15	15	4	4	0	64	20	26
2017	AR-05	24	46	8	16	5	0	0	70	22	37
2017	AR-06	28	50	11	0	11	0	0	78	11	18
2014	AR	20	45	12	17	6	0	0	65	23	100
2014	AR-04	11	49	9	23	9	0	0	60	31	35
2014	AR-05	19	46	19	12	4	0	0	65	15	26
2014	AR-06	29	38	8	17	8	0	0	67	25	24
2011	AR	24	41	14	7	9	2	2	68	17	107
2011	AR-04	14	52	14	3	14	3	0	68	18	29
2011	AR-05	18	43	18	7	11	4	0	63	19	28
2011	AR-06	39	33	12	12	0	0	3	75	13	33

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	18	35	11	11	15	6	4	59	29	100
2017	AR-03	30	40	10	10	10	0	0	70	20	10
2017	AR-04	15	27	15	12	15	12	4	50	32	26
2017	AR-05	22	33	6	11	19	3	6	61	33	36
2017	AR-06	11	33	17	17	11	11	0	50	31	18
2014	AR	14	20	9	23	24	2	8	38	52	100
2014	AR-04	11	17	14	26	20	3	9	32	52	35
2014	AR-05	15	19	8	15	27	4	12	41	50	26
2014	AR-06	13	33	8	21	21	0	4	48	43	24
2011	AR	18	17	15	26	15	1	8	38	45	107
2011	AR-04	14	24	17	24	17	0	3	39	43	29
2011	AR-05	4	11	14	36	25	4	7	16	68	28
2011	AR-06	33	21	15	21	6	0	3	56	28	33
2008	AR	15	30	9	17	24	2	3	47	43	88
2008	AR-04	16	24	12	20	20	8	0	43	43	25
2008	AR-05	13	30	10	17	30	0	0	43	47	30
2008	AR-06	5	33	10	19	29	0	5	40	50	21

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	27	52	9	9	4	78	13	101
2017	AR-03	30	40	10	10	10	70	20	10
2017	AR-04	23	46	19	12	0	69	12	26
2017	AR-05	24	59	8	8	0	84	8	37
2017	AR-06	28	61	0	0	11	89	11	18
2014	AR	23	48	12	10	7	71	17	100
2014	AR-04	17	37	14	20	11	54	31	35
2014	AR-05	31	50	4	8	8	81	15	26
2014	AR-06	21	63	13	4	0	83	4	24
2011	AR	28	45	11	11	5	73	16	107
2011	AR-04	28	41	10	10	10	69	21	29
2011	AR-05	7	50	14	21	7	57	29	28
2011	AR-06	42	42	12	3	0	85	3	33
2008	AR	24	55	9	8	3	79	12	86
2008	AR-04	33	54	4	4	4	88	8	24
2008	AR-05	21	52	14	10	3	72	14	29
2008	AR-06	24	62	10	5	0	86	5	21

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	21	29	17	15	18	1	50	33	101
2017	AR-03	50	10	10	30	0	0	60	30	10
2017	AR-04	11	27	19	19	19	4	40	40	26
2017	AR-05	16	27	19	19	19	0	43	38	37
2017	AR-06	22	39	16	0	22	0	61	22	18
2014	AR	14	36	22	14	14	0	50	28	100
2014	AR-04	11	29	26	9	26	0	40	34	35
2014	AR-05	11	35	19	27	8	0	46	35	26
2014	AR-06	17	50	21	8	4	0	67	13	24
2011	AR	15	36	24	16	8	0	51	24	107
2011	AR-04	10	31	17	17	24	0	41	41	29
2011	AR-05	11	25	32	25	7	0	36	32	28
2011	AR-06	21	39	33	6	0	0	61	6	33

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	18	38	17	18	10	55	28	101
2017	AR-03	30	50	10	0	10	80	10	10
2017	AR-04	11	46	23	15	4	58	19	26
2017	AR-05	19	29	19	24	8	48	33	37
2017	AR-06	17	44	17	11	11	61	22	18

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	29	41	15	10	5	1	0	70	15	101
2017	AR-03	40	40	10	0	10	0	0	80	10	10
2017	AR-04	27	39	23	12	0	0	0	65	12	26
2017	AR-05	30	41	11	14	3	3	0	72	17	37
2017	AR-06	22	44	22	6	6	0	0	67	11	18
2014	AR	31	38	17	9	4	1	0	70	13	100
2014	AR-04	20	31	23	14	9	3	0	53	24	35
2014	AR-05	38	35	15	12	0	0	0	73	12	26
2014	AR-06	38	50	8	4	0	0	0	88	4	24
2011	AR	30	46	10	10	3	1	0	76	13	107
2011	AR-04	14	41	17	21	3	3	0	57	25	29
2011	AR-05	21	50	11	11	7	0	0	71	18	28
2011	AR-06	36	52	6	6	0	0	0	88	6	33
2008	AR	21	44	26	5	3	0	1	65	8	87
2008	AR-04	29	29	33	0	4	0	4	61	4	24
2008	AR-05	20	47	20	7	7	0	0	67	13	30
2008	AR-06	10	57	24	10	0	0	0	67	10	21

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	22	33	19	17	9	1	55	26	101
2017	AR-03	50	20	20	10	0	0	70	10	10
2017	AR-04	7	42	19	15	12	4	52	28	26
2017	AR-05	22	19	27	27	5	0	40	33	37
2017	AR-06	17	50	11	0	22	0	67	22	18

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	40	49	4	5	3	88	8	101
2017	AR-03	50	20	10	10	10	70	20	10
2017	AR-04	19	73	8	0	0	92	0	26
2017	AR-05	43	51	3	3	0	95	3	37
2017	AR-06	50	39	0	6	6	89	11	18
2014	AR	58	30	8	4	0	88	4	100
2014	AR-04	46	43	6	6	0	89	6	35
2014	AR-05	58	27	15	0	0	85	0	26
2014	AR-06	71	13	8	8	0	83	8	24
2011	AR	51	36	8	5	0	87	5	107
2011	AR-04	45	45	3	7	0	90	7	29
2011	AR-05	36	43	14	7	0	79	7	28
2011	AR-06	64	27	9	0	0	91	0	33

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	24	39	13	14	10	0	1	63	24	101
2017	AR-03	40	40	0	10	10	0	0	80	20	10
2017	AR-04	15	39	19	12	12	0	4	56	24	26
2017	AR-05	24	43	8	14	11	0	0	67	24	37
2017	AR-06	22	39	22	17	0	0	0	61	17	18
2014	AR	13	41	21	18	7	0	0	54	25	100
2014	AR-04	6	34	29	20	11	0	0	40	31	35
2014	AR-05	12	35	27	23	4	0	0	46	27	26
2014	AR-06	13	54	13	17	4	0	0	67	21	24
2011	AR	23	44	14	11	7	1	0	68	18	107
2011	AR-04	3	41	24	17	14	0	0	45	31	29
2011	AR-05	18	43	4	21	11	4	0	63	33	28
2011	AR-06	36	48	12	3	0	0	0	85	3	33

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	28	27	18	9	18	1	55	27	101
2017	AR-03	50	20	10	0	20	0	70	20	10
2017	AR-04	7	39	27	4	19	4	48	24	26
2017	AR-05	24	27	24	11	14	0	51	24	37
2017	AR-06	45	22	6	11	17	0	67	28	18
2014	AR	15	43	18	13	11	0	58	24	100
2014	AR-04	6	40	29	17	9	0	46	26	35
2014	AR-05	15	50	4	12	19	0	65	31	26
2014	AR-06	17	33	25	17	8	0	50	25	24

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	20	33	22	16	9	1	53	25	101
2017	AR-03	60	10	20	0	10	0	70	10	10
2017	AR-04	7	31	39	15	8	0	38	23	26
2017	AR-05	16	35	22	19	8	0	51	27	37
2017	AR-06	17	50	6	22	0	6	70	24	18
2014	AR	18	30	21	25	6	0	48	31	100
2014	AR-04	11	26	29	26	9	0	37	34	35
2014	AR-05	23	35	15	27	0	0	58	27	26
2014	AR-06	21	25	17	29	8	0	46	38	24
2011	AR	19	42	18	14	7	0	61	21	107
2011	AR-04	14	38	24	10	14	0	52	24	29
2011	AR-05	11	46	14	21	7	0	57	29	28
2011	AR-06	24	42	21	9	3	0	67	12	33

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	34	42	14	6	3	0	0	77	9	99
2017	AR-04	23	46	19	12	0	0	0	69	12	26
2017	AR-05	30	54	14	3	0	0	0	84	3	37
2017	AR-06	41	35	12	0	12	0	0	76	12	17
2014	AR	35	45	10	8	1	0	1	81	9	100
2014	AR-04	26	46	14	11	0	0	3	74	12	35
2014	AR-05	38	39	8	15	0	0	0	77	15	26
2014	AR-06	46	46	8	0	0	0	0	92	0	24
2011	AR	33	47	12	5	3	1	0	80	8	107
2011	AR-04	34	34	14	10	3	3	0	71	14	29
2011	AR-05	18	43	29	4	7	0	0	61	11	28
2011	AR-06	39	58	3	0	0	0	0	97	0	33
2008	AR	25	61	8	5	1	0	0	86	6	87
2008	AR-04	38	54	0	8	0	0	0	92	8	24
2008	AR-05	23	57	13	3	3	0	0	80	7	30
2008	AR-06	19	71	10	0	0	0	0	90	0	21

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	23	35	16	13	12	1	59	25	100
2017	AR-03	30	40	10	10	10	0	70	20	10
2017	AR-04	19	23	27	19	12	0	42	31	26
2017	AR-05	20	44	14	11	11	0	64	22	36
2017	AR-06	28	33	17	6	16	0	61	22	18
2014	AR	25	27	28	14	6	0	52	20	100
2014	AR-04	23	26	26	20	6	0	49	26	35
2014	AR-05	27	31	35	8	0	0	58	8	26
2014	AR-06	25	38	21	8	8	0	63	17	24
2011	AR	25	28	22	16	8	0	53	24	107
2011	AR-04	28	24	17	24	7	0	52	31	29
2011	AR-05	11	50	25	4	11	0	61	14	28
2011	AR-06	30	18	27	21	3	0	48	24	33
2008	AR	13	28	30	14	16	0	41	30	88
2008	AR-04	16	32	28	16	8	0	48	24	25
2008	AR-05	13	23	47	7	10	0	37	17	30
2008	AR-06	5	29	14	24	29	0	33	52	21

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	17	23	42	14	2	0	2	16	41	99
2017	AR-03	20	30	40	10	0	0	0	10	50	10
2017	AR-04	12	23	54	7	4	0	0	11	35	26
2017	AR-05	14	23	37	20	3	0	3	23	38	35
2017	AR-06	17	27	50	6	0	0	0	6	44	18
2014	AR	16	33	36	12	1	1	1	13	50	100
2014	AR-04	17	37	26	11	3	3	3	15	58	35
2014	AR-05	4	42	46	8	0	0	0	8	46	26
2014	AR-06	21	38	33	8	0	0	0	8	58	24
2011	AR	16	34	36	8	5	1	0	13	50	106
2011	AR-04	28	28	28	10	3	3	0	14	57	29
2011	AR-05	7	43	43	4	4	0	0	7	50	28
2011	AR-06	16	38	34	6	6	0	0	13	53	32
2008	AR	19	27	40	11	0	1	1	12	48	88
2008	AR-04	24	20	40	12	0	4	0	13	46	25
2008	AR-05	23	33	33	10	0	0	0	10	57	30
2008	AR-06	14	33	48	5	0	0	0	5	48	21

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	17	21	32	17	6	2	4	25	41	99
2017	AR-03	10	10	50	30	0	0	0	30	20	10
2017	AR-04	12	24	16	28	12	4	4	43	39	25
2017	AR-05	17	22	33	11	8	3	5	21	42	36
2017	AR-06	22	22	39	17	0	0	0	17	45	18
2014	AR	17	24	31	24	4	0	0	28	41	100
2014	AR-04	17	23	29	26	6	0	0	31	40	35
2014	AR-05	8	35	31	23	4	0	0	27	42	26
2014	AR-06	21	25	33	21	0	0	0	21	46	24
2011	AR	15	27	39	9	8	2	0	17	43	106
2011	AR-04	21	28	28	14	3	7	0	19	52	29
2011	AR-05	18	36	39	0	7	0	0	7	54	28
2011	AR-06	13	19	44	13	13	0	0	25	31	32
2008	AR	22	26	36	11	2	2	0	14	49	88
2008	AR-04	28	16	28	16	4	8	0	22	48	25
2008	AR-05	20	40	30	10	0	0	0	10	60	30
2008	AR-06	14	29	52	5	0	0	0	5	43	21

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	30	32	26	8	1	0	4	9	64	101
2017	AR-03	40	30	30	0	0	0	0	0	70	10
2017	AR-04	38	27	31	4	0	0	0	4	65	26
2017	AR-05	24	38	19	14	3	0	3	17	64	37
2017	AR-06	22	45	22	6	0	0	6	6	70	18
2014	AR	51	25	15	6	3	0	0	9	76	100
2014	AR-04	49	23	20	6	3	0	0	9	71	35
2014	AR-05	46	34	8	8	4	0	0	12	81	26
2014	AR-06	63	21	13	4	0	0	0	4	83	24
2011	AR	34	40	19	4	4	0	0	8	74	106
2011	AR-04	45	31	24	0	0	0	0	0	76	29
2011	AR-05	32	39	14	7	7	0	0	14	71	28
2011	AR-06	34	44	22	0	0	0	0	0	78	32
2008	AR	40	31	19	5	2	1	2	7	73	88
2008	AR-04	44	20	24	8	0	4	0	8	67	25
2008	AR-05	43	30	20	3	0	0	3	3	76	30
2008	AR-06	33	48	10	0	5	0	5	5	85	21

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	13	24	37	17	7	0	2	24	38	100
2017	AR-03	30	10	20	20	20	0	0	40	40	10
2017	AR-04	8	23	54	15	0	0	0	15	31	26
2017	AR-05	17	25	28	22	5	0	3	28	43	36
2017	AR-06	0	33	50	11	6	0	0	17	33	18
2014	AR	15	28	41	11	4	0	0	15	43	99
2014	AR-04	23	26	37	9	6	0	0	14	49	35
2014	AR-05	8	24	60	8	0	0	0	8	32	25
2014	AR-06	8	42	38	13	0	0	0	13	50	24
2011	AR	18	23	46	10	3	0	0	13	41	106
2011	AR-04	28	10	55	7	0	0	0	7	38	29
2011	AR-05	11	32	43	14	0	0	0	14	43	28
2011	AR-06	22	22	47	6	3	0	0	9	44	32
2008	AR	19	33	33	11	1	2	0	13	53	88
2008	AR-04	32	20	28	12	0	8	0	13	57	25
2008	AR-05	13	47	30	10	0	0	0	10	60	30
2008	AR-06	19	33	38	5	5	0	0	10	52	21

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	25	27	30	10	3	2	4	14	55	101
2017	AR-03	20	30	20	20	0	10	0	22	56	10
2017	AR-04	31	19	31	15	0	4	0	16	52	26
2017	AR-05	33	22	30	5	5	0	5	11	57	37
2017	AR-06	6	39	45	11	0	0	0	11	44	18
2014	AR	31	33	29	5	2	0	0	7	64	100
2014	AR-04	40	26	26	6	3	0	0	9	66	35
2014	AR-05	19	35	42	4	0	0	0	4	54	26
2014	AR-06	29	46	17	8	0	0	0	8	75	24
2011	AR	28	31	28	5	5	0	3	10	61	106
2011	AR-04	31	34	24	0	3	0	7	4	70	29
2011	AR-05	32	39	21	7	0	0	0	7	71	28
2011	AR-06	28	25	31	6	6	0	3	13	55	32
2008	AR	36	30	25	7	0	1	1	7	67	88
2008	AR-04	40	20	24	8	0	4	4	9	65	25
2008	AR-05	40	27	27	7	0	0	0	7	67	30
2008	AR-06	38	33	29	0	0	0	0	0	71	21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	12	17	37	16	10	4	5	28	32	101
2017	AR-03	10	20	20	20	20	10	0	44	33	10
2017	AR-04	12	12	42	19	0	12	4	22	27	26
2017	AR-05	14	14	38	14	16	0	5	31	29	37
2017	AR-06	6	22	45	22	6	0	0	27	28	18
2014	AR	19	16	32	23	9	0	1	32	35	100
2014	AR-04	17	11	37	23	9	0	3	32	29	35
2014	AR-05	23	12	38	19	8	0	0	27	35	26
2014	AR-06	17	29	21	21	13	0	0	33	46	24
2011	AR	11	25	37	17	8	1	2	25	37	106
2011	AR-04	17	21	31	17	7	0	7	26	41	29
2011	AR-05	4	32	39	18	4	4	0	22	37	28
2011	AR-06	16	25	31	19	9	0	0	28	41	32
2008	AR	19	24	26	19	6	2	3	27	46	88
2008	AR-04	16	28	20	28	0	4	4	30	48	25
2008	AR-05	23	27	20	17	13	0	0	30	50	30
2008	AR-06	19	24	43	10	0	0	5	10	45	21

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	27	34	27	6	1	1	4	7	64	100
2017	AR-03	40	20	30	10	0	0	0	10	60	10
2017	AR-04	36	36	28	0	0	0	0	0	72	25
2017	AR-05	22	27	35	5	3	3	5	9	53	37
2017	AR-06	17	50	17	11	0	0	6	12	70	18
2014	AR	40	33	22	3	2	0	0	5	73	100
2014	AR-04	31	37	26	3	3	0	0	6	69	35
2014	AR-05	42	31	23	4	0	0	0	4	73	26
2014	AR-06	42	38	17	4	0	0	0	4	79	24

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	69	13	4	6	4	1	3	86	10	101
2017	AR-03	70	20	0	0	10	0	0	90	10	10
2017	AR-04	73	12	4	4	0	0	8	92	4	26
2017	AR-05	65	11	3	8	8	3	3	80	17	37
2017	AR-06	61	17	11	11	0	0	0	78	11	18
2014	AR	70	13	5	4	3	0	5	87	7	100
2014	AR-04	63	17	9	9	3	0	0	80	11	35
2014	AR-05	66	12	4	4	4	0	12	87	9	26
2014	AR-06	79	13	0	0	4	0	4	96	4	24
2011	AR	56	17	8	5	6	2	7	80	11	105
2011	AR-04	50	14	7	11	11	4	4	69	23	28
2011	AR-05	39	25	14	4	0	4	14	78	4	28
2011	AR-06	66	22	3	0	6	0	3	90	6	32
2008	AR	58	24	3	6	7	0	2	84	13	88
2008	AR-04	56	12	8	8	12	0	4	71	21	25
2008	AR-05	57	27	3	7	7	0	0	83	13	30
2008	AR-06	62	24	0	5	5	0	5	90	10	21

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	21	30	21	9	9	10	1	57	20	101
2017	AR-03	40	20	20	0	0	10	10	75	0	10
2017	AR-04	23	23	19	12	4	19	0	57	19	26
2017	AR-05	14	35	27	5	14	5	0	51	20	37
2017	AR-06	22	44	11	6	11	6	0	70	18	18
2014	AR	19	38	20	11	9	0	2	59	21	99
2014	AR-04	18	21	24	15	18	0	6	41	34	34
2014	AR-05	12	46	23	12	8	0	0	58	19	26
2014	AR-06	21	63	8	4	4	0	0	83	8	24

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	29	40	16	8	4	2	1	71	12	100
2017	AR-03	40	50	10	0	0	0	0	90	0	10
2017	AR-04	31	35	19	8	0	8	0	71	8	26
2017	AR-05	25	45	8	14	8	0	0	69	22	36
2017	AR-06	28	33	27	6	6	0	0	61	11	18
2014	AR	30	41	13	7	6	3	0	73	13	100
2014	AR-04	23	37	14	11	9	6	0	64	21	35
2014	AR-05	19	61	8	8	0	4	0	84	8	26
2014	AR-06	38	38	17	0	8	0	0	75	8	24

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	21	47	15	10	4	2	1	70	14	101
2017	AR-03	20	40	20	20	0	0	0	60	20	10
2017	AR-04	34	35	15	12	0	4	0	72	12	26
2017	AR-05	16	54	14	8	8	0	0	70	16	37
2017	AR-06	17	55	17	6	0	6	0	76	6	18
2014	AR	20	43	15	14	6	1	1	64	20	100
2014	AR-04	14	43	20	11	6	3	3	61	18	35
2014	AR-05	23	38	19	12	8	0	0	61	19	26
2014	AR-06	25	58	4	8	4	0	0	83	13	24
2011	AR	21	38	19	14	7	2	0	60	21	107
2011	AR-04	14	34	21	17	10	3	0	50	29	29
2011	AR-05	18	36	18	14	11	4	0	56	26	28
2011	AR-06	24	39	21	12	3	0	0	64	15	33
2008	AR	22	42	9	14	9	2	2	67	24	88
2008	AR-04	28	48	4	12	4	4	0	79	17	25
2008	AR-05	17	30	7	23	17	3	3	50	43	30
2008	AR-06	24	43	19	10	5	0	0	67	14	21

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	23	29	15	11	6	14	3	62	20	101
2017	AR-03	20	30	10	20	0	20	0	63	25	10
2017	AR-04	19	31	19	19	0	12	0	56	22	26
2017	AR-05	16	27	11	11	11	19	5	57	29	37
2017	AR-06	39	22	17	0	11	11	0	69	13	18
2014	AR	22	34	17	10	12	5	0	59	23	100
2014	AR-04	11	31	20	17	17	3	0	44	35	35
2014	AR-05	15	38	12	8	15	12	0	61	26	26
2014	AR-06	42	38	13	0	4	4	0	83	4	24
2011	AR	25	27	14	10	16	7	0	57	28	107
2011	AR-04	10	24	14	3	34	14	0	40	44	29
2011	AR-05	14	14	18	21	18	14	0	33	46	28
2011	AR-06	39	33	15	9	3	0	0	73	12	33
2008	AR	20	36	18	8	10	6	1	61	20	88
2008	AR-04	28	24	20	4	12	12	0	59	18	25
2008	AR-05	17	30	20	10	20	0	3	48	31	30
2008	AR-06	19	62	10	10	0	0	0	81	10	21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	6	20	23	18	14	18	2	32	40	101
2017	AR-03	0	20	20	20	30	10	0	22	56	10
2017	AR-04	11	15	27	15	8	23	0	35	30	26
2017	AR-05	8	11	24	16	14	24	3	26	41	37
2017	AR-06	0	55	17	17	6	6	0	59	24	18
2014	AR	6	20	24	22	16	11	1	30	43	100
2014	AR-04	0	14	26	20	20	17	3	18	50	35
2014	AR-05	0	19	27	23	15	15	0	23	46	26
2014	AR-06	21	29	17	25	8	0	0	50	33	24

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	43	42	6	7	2	85	9	100
2017	AR-03	70	30	0	0	0	100	0	10
2017	AR-04	38	50	8	4	0	88	4	26
2017	AR-05	44	36	8	11	0	80	11	36
2017	AR-06	39	33	6	11	11	72	22	18
2014	AR	37	44	10	6	3	81	9	99
2014	AR-04	29	44	9	12	6	74	18	34
2014	AR-05	50	35	8	8	0	85	8	26
2014	AR-06	33	63	0	0	4	96	4	24

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	29	37	8	14	10	2	1	67	25	101
2017	AR-03	70	10	0	20	0	0	0	80	20	10
2017	AR-04	19	35	15	15	8	4	4	58	25	26
2017	AR-05	30	35	8	14	11	3	0	67	25	37
2017	AR-06	17	44	6	17	17	0	0	61	33	18
2014	AR	26	39	15	14	4	2	0	66	18	100
2014	AR-04	17	34	17	23	3	6	0	55	27	35
2014	AR-05	27	46	15	8	4	0	0	73	12	26
2014	AR-06	29	46	13	8	4	0	0	75	13	24
2011	AR	25	34	28	7	5	1	0	59	12	107
2011	AR-04	10	34	31	14	7	3	0	46	21	29
2011	AR-05	21	32	32	7	7	0	0	54	14	28
2011	AR-06	39	30	30	0	0	0	0	70	0	33
2008	AR	18	30	26	17	7	1	1	49	24	88
2008	AR-04	16	28	28	16	8	0	4	46	25	25
2008	AR-05	23	30	20	23	3	0	0	53	27	30
2008	AR-06	14	33	38	10	5	0	0	48	14	21

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	44	25	13	9	5	4	1	72	15	101
2017	AR-03	70	10	10	10	0	0	0	80	10	10
2017	AR-04	34	31	8	12	4	8	4	74	17	26
2017	AR-05	38	27	16	11	3	5	0	68	14	37
2017	AR-06	45	22	16	6	11	0	0	67	17	18
2014	AR	34	31	16	10	6	2	1	67	17	100
2014	AR-04	26	26	17	17	6	6	3	56	25	35
2014	AR-05	23	39	27	4	8	0	0	61	12	26
2014	AR-06	50	33	8	4	4	0	0	83	8	24
2011	AR	32	35	21	6	4	3	1	69	10	107
2011	AR-04	21	28	24	14	7	7	0	52	22	29
2011	AR-05	29	32	25	7	7	0	0	61	14	28
2011	AR-06	39	36	21	0	0	3	0	78	0	33
2008	AR	30	38	14	13	6	1	0	68	18	88
2008	AR-04	20	48	16	12	4	0	0	68	16	25
2008	AR-05	40	27	7	17	10	0	0	67	27	30
2008	AR-06	24	43	24	10	0	0	0	67	10	21

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	35	37	9	11	7	2	73	18	101
2017	AR-03	70	10	10	10	0	0	80	10	10
2017	AR-04	27	42	8	15	4	4	72	20	26
2017	AR-05	30	38	11	11	8	3	69	20	37
2017	AR-06	28	39	11	11	11	0	67	22	18
2014	AR	33	40	10	9	7	1	74	16	100
2014	AR-04	11	49	17	11	9	3	62	21	35
2014	AR-05	46	27	8	12	8	0	73	19	26
2014	AR-06	42	46	4	8	0	0	88	8	24
2011	AR	28	40	17	8	5	2	70	13	107
2011	AR-04	14	34	28	14	7	3	50	21	29
2011	AR-05	21	43	18	11	7	0	64	18	28
2011	AR-06	36	52	9	3	0	0	88	3	33
2008	AR	28	34	13	14	9	2	64	23	88
2008	AR-04	24	20	20	16	16	4	46	33	25
2008	AR-05	33	40	7	13	7	0	73	20	30
2008	AR-06	29	38	14	14	5	0	67	19	21

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	72	13	5	0	4	2	4	90	4	101
2017	AR-03	70	20	0	0	10	0	0	90	10	10
2017	AR-04	65	8	12	0	0	4	12	86	0	26
2017	AR-05	78	13	0	0	3	3	3	97	3	37
2017	AR-06	61	22	11	0	6	0	0	83	6	18
2014	AR	72	13	3	2	4	0	6	90	6	100
2014	AR-04	63	20	6	3	6	0	3	85	9	35
2014	AR-05	73	12	0	0	4	0	12	96	4	26
2014	AR-06	75	13	0	4	4	0	4	91	9	24
2011	AR	68	16	5	4	4	2	2	87	8	107
2011	AR-04	62	17	3	3	10	3	0	82	14	29
2011	AR-05	57	18	11	4	0	4	7	84	4	28
2011	AR-06	73	15	3	6	3	0	0	88	9	33
2008	AR	75	11	2	1	6	1	3	90	7	88
2008	AR-04	68	16	4	0	8	4	0	88	8	25
2008	AR-05	73	13	3	0	7	0	3	90	7	30
2008	AR-06	81	5	0	0	5	0	10	95	5	21

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	61	25	2	3	4	3	2	91	7	101
2017	AR-03	60	30	0	0	0	0	10	100	0	10
2017	AR-04	54	27	4	4	4	4	4	88	8	26
2017	AR-05	73	21	0	3	3	0	0	95	5	37
2017	AR-06	39	33	6	6	6	11	0	81	13	18
2014	AR	39	38	11	2	4	4	2	82	6	100
2014	AR-04	31	51	6	3	3	6	0	88	6	35
2014	AR-05	50	39	4	0	4	4	0	92	4	26
2014	AR-06	50	25	17	0	4	0	4	78	4	24
2011	AR	34	41	9	7	1	7	2	82	8	107
2011	AR-04	21	48	10	10	0	10	0	77	12	29
2011	AR-05	39	32	18	4	0	7	0	77	4	28
2011	AR-06	42	45	3	3	3	3	0	91	6	33

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	51	28	7	6	5	3	82	11	101
2017	AR-03	80	10	10	0	0	0	90	0	10
2017	AR-04	42	23	8	19	0	8	71	21	26
2017	AR-05	51	32	8	0	5	3	86	6	37
2017	AR-06	33	44	6	6	11	0	78	17	18

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	47	31	10	4	5	3	81	9	101
2017	AR-03	90	10	0	0	0	0	100	0	10
2017	AR-04	42	23	23	4	0	8	71	4	26
2017	AR-05	46	38	8	3	3	3	86	6	37
2017	AR-06	22	44	6	11	17	0	67	28	18

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	42	32	6	12	8	0	74	20	100
2017	AR-03	80	0	0	20	0	0	80	20	10
2017	AR-04	38	35	4	23	0	0	73	23	26
2017	AR-05	33	36	11	8	11	0	69	20	36
2017	AR-06	39	33	6	6	17	0	72	22	18
2014	AR	30	34	21	7	7	1	65	14	100
2014	AR-04	14	34	26	14	9	3	50	24	35
2014	AR-05	34	31	23	0	12	0	65	12	26
2014	AR-06	46	33	8	8	4	0	79	13	24

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	10	52	5	14	14	5	65	30	21
2017	AR-06	15	54	8	15	0	8	75	17	13
2014	AR	25	29	21	13	8	4	57	22	24
2014	AR-06	31	25	19	13	6	6	60	20	16

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	23	37	17	10	7	7	64	18	101
2017	AR-03	50	20	20	0	10	0	70	10	10
2017	AR-04	23	35	19	19	0	4	60	20	26
2017	AR-05	14	40	16	5	8	16	64	16	37
2017	AR-06	28	39	17	11	6	0	67	17	18
2014	AR	22	36	18	9	5	10	64	15	100
2014	AR-04	11	37	26	11	6	9	53	19	35
2014	AR-05	15	46	15	8	4	12	70	13	26
2014	AR-06	38	29	17	8	0	8	73	9	24
2011	AR	23	30	23	9	6	8	58	16	107
2011	AR-04	14	34	24	7	10	10	54	19	29
2011	AR-05	7	14	36	18	11	14	25	33	28
2011	AR-06	36	39	15	3	0	6	81	3	33

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	15	34	19	12	16	4	51	29	100
2017	AR-03	30	40	10	10	10	0	70	20	10
2017	AR-04	19	39	23	8	12	0	58	19	26
2017	AR-05	8	27	20	17	17	11	40	38	36
2017	AR-06	17	27	22	17	17	0	44	33	18
2014	AR	15	30	28	15	8	4	47	24	100
2014	AR-04	6	23	40	17	14	0	29	31	35
2014	AR-05	15	31	27	19	4	4	48	24	26
2014	AR-06	25	33	25	8	0	8	64	9	24
2011	AR	17	31	25	15	9	3	49	25	107
2011	AR-04	3	24	31	17	17	7	30	37	29
2011	AR-05	11	21	25	25	14	4	33	41	28
2011	AR-06	24	48	21	6	0	0	73	6	33
2008	AR	3	28	23	19	23	3	33	44	88
2008	AR-04	0	36	24	8	28	4	38	38	25
2008	AR-05	3	20	23	23	27	3	24	52	30
2008	AR-06	5	29	24	29	10	5	35	40	21

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	11	26	19	19	16	10	41	39	101
2017	AR-03	30	0	30	10	20	10	33	33	10
2017	AR-04	15	23	23	15	15	8	41	33	26
2017	AR-05	8	22	14	27	11	19	37	47	37
2017	AR-06	0	50	11	22	17	0	50	39	18
2014	AR	10	25	25	25	9	6	37	36	100
2014	AR-04	6	17	34	26	14	3	24	41	35
2014	AR-05	8	34	23	27	4	4	44	32	26
2014	AR-06	21	21	21	29	4	4	43	35	24
2011	AR	7	25	35	21	7	5	34	29	107
2011	AR-04	0	21	34	17	17	10	23	38	29
2011	AR-05	4	25	36	21	11	4	30	33	28
2011	AR-06	15	27	36	21	0	0	42	21	33
2008	AR	3	15	19	31	17	15	21	56	88
2008	AR-04	0	12	16	32	20	20	15	65	25
2008	AR-05	3	13	20	30	20	13	19	58	30
2008	AR-06	0	19	29	38	10	5	20	50	21

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	14	30	20	11	19	7	0	47	32	101
2017	AR-03	30	20	30	0	20	0	0	50	20	10
2017	AR-04	11	27	23	15	15	8	0	41	33	26
2017	AR-05	13	24	22	11	16	14	0	43	31	37
2017	AR-06	11	44	11	17	17	0	0	55	33	18
2014	AR	11	26	25	17	14	6	0	40	33	99
2014	AR-04	3	24	26	18	21	9	0	29	42	34
2014	AR-05	15	39	23	15	8	0	0	54	23	26
2014	AR-06	17	17	38	13	8	8	0	36	23	24
2011	AR	8	39	16	14	12	10	0	53	29	107
2011	AR-04	3	31	17	10	21	17	0	42	38	29
2011	AR-05	7	36	18	11	21	7	0	46	35	28
2011	AR-06	15	52	9	15	0	9	0	73	17	33
2008	AR	2	30	13	24	18	11	2	37	49	88
2008	AR-04	0	28	12	24	12	20	4	37	47	25
2008	AR-05	3	23	10	27	27	10	0	30	59	30
2008	AR-06	0	38	19	29	14	0	0	38	43	21

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	12	38	19	10	14	8	54	26	101
2017	AR-03	30	30	20	10	10	0	60	20	10
2017	AR-04	7	39	23	8	12	12	52	22	26
2017	AR-05	16	30	22	8	11	14	53	22	37
2017	AR-06	6	56	5	17	17	0	61	33	18
2014	AR	9	34	21	18	15	2	44	34	99
2014	AR-04	3	24	32	12	29	0	26	41	34
2014	AR-05	12	50	19	15	4	0	61	19	26
2014	AR-06	13	38	13	25	8	4	52	35	24
2011	AR	12	32	23	23	9	1	45	32	106
2011	AR-04	0	39	14	32	14	0	39	46	28
2011	AR-05	14	14	25	25	18	4	30	44	28
2011	AR-06	15	39	18	24	3	0	55	27	33
2008	AR	2	39	19	18	19	2	42	38	88
2008	AR-04	4	44	24	16	12	0	48	28	25
2008	AR-05	3	30	23	17	23	3	34	41	30
2008	AR-06	0	43	19	24	14	0	43	38	21

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	19	43	16	12	10	0	1	62	22	101
2017	AR-03	30	30	20	10	10	0	0	60	20	10
2017	AR-04	19	42	23	12	0	0	4	64	12	26
2017	AR-05	16	46	16	11	11	0	0	62	22	37
2017	AR-06	17	50	11	11	11	0	0	67	22	18
2014	AR	13	47	22	12	6	0	0	60	18	100
2014	AR-04	3	46	23	14	14	0	0	49	29	35
2014	AR-05	27	42	27	4	0	0	0	69	4	26
2014	AR-06	17	58	13	8	4	0	0	75	13	24
2011	AR	15	38	19	19	8	1	0	54	27	107
2011	AR-04	3	41	21	10	24	0	0	45	34	29
2011	AR-05	14	29	21	25	7	4	0	44	33	28
2011	AR-06	18	42	21	18	0	0	0	61	18	33

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	37	40	13	4	4	3	79	8	101
2017	AR-03	40	30	10	20	0	0	70	20	10
2017	AR-04	38	42	15	0	4	0	81	4	26
2017	AR-05	27	49	16	3	0	5	80	3	37
2017	AR-06	45	39	6	6	6	0	83	11	18
2014	AR	39	42	14	2	1	2	83	3	100
2014	AR-04	20	57	14	3	3	3	79	6	35
2014	AR-05	54	42	4	0	0	0	96	0	26
2014	AR-06	46	25	21	4	0	4	74	4	24
2011	AR	34	40	19	5	2	1	75	7	107
2011	AR-04	34	38	17	7	3	0	72	10	29
2011	AR-05	36	36	18	4	4	4	74	7	28
2011	AR-06	24	45	27	3	0	0	70	3	33

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	24	35	18	14	6	3	0	61	21	100
2017	AR-03	20	30	30	10	10	0	0	50	20	10
2017	AR-04	16	40	24	12	4	4	0	58	17	25
2017	AR-05	24	30	21	19	3	3	0	56	22	37
2017	AR-06	33	50	0	11	6	0	0	83	17	18
2014	AR	36	42	13	5	2	1	1	80	7	100
2014	AR-04	23	46	17	6	6	3	0	71	12	35
2014	AR-05	42	42	8	8	0	0	0	85	8	26
2014	AR-06	50	38	13	0	0	0	0	88	0	24
2011	AR	36	34	12	11	5	1	1	71	16	106
2011	AR-04	21	36	14	21	7	0	0	57	29	28
2011	AR-05	25	25	25	7	11	4	4	54	19	28
2011	AR-06	42	45	6	6	0	0	0	88	6	33
2008	AR	35	36	15	2	9	2	0	73	12	88
2008	AR-04	32	32	12	4	16	4	0	67	21	25
2008	AR-05	33	47	7	3	10	0	0	80	13	30
2008	AR-06	38	38	24	0	0	0	0	76	0	21

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	25	33	17	11	12	3	59	23	101
2017	AR-03	30	50	10	0	10	0	80	10	10
2017	AR-04	11	39	19	12	8	12	56	22	26
2017	AR-05	27	24	24	14	11	0	51	24	37
2017	AR-06	33	33	11	17	6	0	67	22	18
2014	AR	22	37	19	14	5	3	61	20	100
2014	AR-04	11	26	31	17	11	3	38	29	35
2014	AR-05	23	39	15	19	4	0	61	23	26
2014	AR-06	33	50	4	8	0	4	87	9	24
2011	AR	20	32	27	14	4	4	53	18	107
2011	AR-04	10	21	34	21	10	3	32	32	29
2011	AR-05	7	32	32	14	4	11	44	20	28
2011	AR-06	30	39	21	9	0	0	70	9	33

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	12	22	17	13	19	16	1	41	39	100
2017	AR-03	20	0	30	10	20	20	0	25	38	10
2017	AR-04	11	23	19	15	12	19	0	43	33	26
2017	AR-05	14	22	16	11	19	19	0	43	37	37
2017	AR-06	6	41	6	18	24	6	0	50	44	17
2014	AR	11	29	20	14	16	9	1	44	33	100
2014	AR-04	6	23	17	20	26	9	0	31	50	35
2014	AR-05	8	23	27	12	19	12	0	35	35	26
2014	AR-06	17	42	25	4	0	8	4	67	5	24
2011	AR	10	18	26	13	18	14	1	33	36	107
2011	AR-04	0	10	28	14	24	24	0	14	50	29
2011	AR-05	0	14	32	11	39	4	0	15	52	28
2011	AR-06	24	21	24	9	0	18	3	58	12	33

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	60	16	10	2	5	3	4	82	7	101
2017	AR-03	70	20	0	0	10	0	0	90	10	10
2017	AR-04	65	8	8	0	0	8	12	90	0	26
2017	AR-05	59	14	11	5	5	3	3	77	11	37
2017	AR-06	50	28	17	0	6	0	0	78	6	18
2014	AR	62	18	8	3	4	0	5	84	7	100
2014	AR-04	49	31	9	6	6	0	0	80	11	35
2014	AR-05	66	11	4	4	4	0	12	87	9	26
2014	AR-06	75	8	8	0	4	0	4	87	4	24

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	59	21	7	1	3	6	4	88	4	101
2017	AR-03	70	30	0	0	0	0	0	100	0	10
2017	AR-04	61	8	8	0	0	12	12	90	0	26
2017	AR-05	57	21	11	0	3	5	3	85	3	37
2017	AR-06	56	28	6	0	5	6	0	89	5	18
2014	AR	61	21	5	3	6	0	4	85	9	100
2014	AR-04	46	37	3	3	11	0	0	83	14	35
2014	AR-05	73	11	4	0	4	0	8	92	4	26
2014	AR-06	67	13	4	8	4	0	4	83	13	24
2011	AR	58	25	8	2	2	5	2	88	4	106
2011	AR-04	45	28	7	7	3	3	7	81	12	29
2011	AR-05	54	36	4	0	0	7	0	96	0	28
2011	AR-06	63	19	9	0	3	6	0	87	3	32
2008	AR	68	19	6	0	1	3	2	93	1	88
2008	AR-04	68	20	8	0	4	0	0	88	4	25
2008	AR-05	73	23	3	0	0	0	0	97	0	30
2008	AR-06	67	19	5	0	0	5	5	95	0	21

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	18	40	11	16	15	1	0	58	31	101
2017	AR-03	50	30	0	0	20	0	0	80	20	10
2017	AR-04	19	39	15	12	12	4	0	60	24	26
2017	AR-05	11	35	11	27	16	0	0	46	43	37
2017	AR-06	11	56	6	17	11	0	0	67	27	18
2014	AR	7	16	15	33	28	1	0	23	62	100
2014	AR-04	0	20	11	26	43	0	0	20	69	35
2014	AR-05	12	19	11	31	27	0	0	31	58	26
2014	AR-06	8	8	21	50	13	0	0	17	63	24
2011	AR	15	31	22	17	10	5	0	48	28	107
2011	AR-04	10	17	28	24	14	7	0	30	41	29
2011	AR-05	11	32	14	18	18	7	0	46	38	28
2011	AR-06	24	36	24	12	0	3	0	63	13	33
2008	AR	11	32	24	17	14	1	1	44	31	88
2008	AR-04	16	24	24	12	20	0	4	42	33	25
2008	AR-05	7	33	27	17	17	0	0	40	33	30
2008	AR-06	10	48	19	10	10	5	0	60	20	21

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	14	32	10	18	23	3	1	47	42	101
2017	AR-03	60	10	10	10	10	0	0	70	20	10
2017	AR-04	7	42	8	15	23	4	0	52	40	26
2017	AR-05	11	22	11	22	30	5	0	34	55	37
2017	AR-06	6	45	11	22	17	0	0	50	39	18
2014	AR	12	19	16	17	30	3	3	33	50	100
2014	AR-04	9	14	17	20	37	0	3	24	59	35
2014	AR-05	15	19	11	15	35	4	0	36	52	26
2014	AR-06	13	29	29	8	13	4	4	45	23	24
2011	AR	7	25	21	13	28	2	5	34	44	107
2011	AR-04	3	14	17	10	52	3	0	18	64	29
2011	AR-05	7	18	7	18	43	4	4	27	65	28
2011	AR-06	12	39	36	6	3	0	3	53	9	33
2008	AR	9	31	16	17	23	1	3	42	42	88
2008	AR-04	8	40	8	12	28	4	0	50	42	25
2008	AR-05	10	27	17	17	23	0	7	39	43	30
2008	AR-06	5	38	19	24	14	0	0	43	38	21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	14	38	13	17	15	4	54	33	101
2017	AR-03	30	40	10	0	20	0	70	20	10
2017	AR-04	7	27	27	15	15	8	37	33	26
2017	AR-05	11	38	8	22	16	5	51	40	37
2017	AR-06	11	55	11	17	6	0	67	22	18

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	36	31	22	2	4	5	1	70	6	101
2017	AR-03	20	30	50	0	0	0	0	50	0	10
2017	AR-04	38	27	12	8	4	8	4	74	13	26
2017	AR-05	38	27	24	0	3	8	0	70	3	37
2017	AR-06	28	50	17	0	6	0	0	78	6	18
2014	AR	31	46	14	3	4	1	1	79	7	100
2014	AR-04	17	51	17	6	6	0	3	71	12	35
2014	AR-05	42	46	8	4	0	0	0	88	4	26
2014	AR-06	38	46	13	0	4	0	0	83	4	24

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	32	39	17	7	4	2	0	72	11	101
2017	AR-03	30	30	30	10	0	0	0	60	10	10
2017	AR-04	46	31	12	4	4	4	0	80	8	26
2017	AR-05	24	38	22	8	5	3	0	64	14	37
2017	AR-06	22	61	11	6	0	0	0	83	6	18
2014	AR	31	43	17	3	4	1	1	76	7	100
2014	AR-04	17	40	29	3	9	3	0	59	12	35
2014	AR-05	42	38	12	4	4	0	0	81	8	26
2014	AR-06	33	50	8	4	0	0	4	87	4	24
2011	AR	22	38	21	11	3	3	1	63	15	107
2011	AR-04	17	31	24	14	7	3	3	52	22	29
2011	AR-05	18	39	21	14	4	4	0	59	19	28
2011	AR-06	30	36	24	6	0	3	0	69	6	33

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	31	46	13	5	6	0	76	11	101
2017	AR-03	40	30	30	0	0	0	70	0	10
2017	AR-04	31	58	8	4	0	0	88	4	26
2017	AR-05	24	46	16	8	5	0	70	14	37
2017	AR-06	28	50	11	6	6	0	78	11	18
2014	AR	36	46	10	5	3	0	82	8	100
2014	AR-04	20	60	11	6	3	0	80	9	35
2014	AR-05	42	31	15	8	4	0	73	12	26
2014	AR-06	42	54	4	0	0	0	96	0	24
2011	AR	26	50	10	7	6	0	77	13	107
2011	AR-04	21	34	14	17	14	0	55	31	29
2011	AR-05	14	57	18	7	4	0	71	11	28
2011	AR-06	33	61	6	0	0	0	94	0	33
2008	AR	20	40	13	16	10	1	61	26	88
2008	AR-04	24	44	12	8	12	0	68	20	25
2008	AR-05	3	43	17	20	17	0	47	37	30
2008	AR-06	29	38	10	19	5	0	67	24	21

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	20	37	19	13	11	0	57	24	100
2017	AR-03	30	40	10	20	0	0	70	20	10
2017	AR-04	20	44	20	4	12	0	64	16	25
2017	AR-05	13	35	27	16	8	0	48	24	37
2017	AR-06	17	44	11	17	11	0	61	28	18
2014	AR	15	38	22	15	9	1	54	24	100
2014	AR-04	14	31	26	20	6	3	47	26	35
2014	AR-05	15	42	15	8	19	0	58	27	26
2014	AR-06	13	46	25	13	4	0	58	17	24
2011	AR	17	36	19	14	14	0	53	28	107
2011	AR-04	10	38	21	10	21	0	48	31	29
2011	AR-05	11	29	18	18	25	0	39	43	28
2011	AR-06	24	36	24	15	0	0	61	15	33

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	21	36	20	19	5	0	56	24	101
2017	AR-03	30	30	20	20	0	0	60	20	10
2017	AR-04	23	42	15	15	4	0	65	19	26
2017	AR-05	14	38	27	22	0	0	51	22	37
2017	AR-06	17	44	11	17	11	0	61	28	18
2014	AR	15	38	25	15	6	1	54	21	100
2014	AR-04	11	29	34	11	11	3	41	24	35
2014	AR-05	19	38	15	23	4	0	58	27	26
2014	AR-06	4	67	21	8	0	0	71	8	24
2011	AR	19	37	22	13	9	0	56	23	106
2011	AR-04	7	43	18	14	18	0	50	32	28
2011	AR-05	14	32	29	7	18	0	46	25	28
2011	AR-06	30	33	18	18	0	0	64	18	33
2008	AR	9	34	18	24	15	0	43	39	88
2008	AR-04	16	40	8	16	20	0	56	36	25
2008	AR-05	3	33	17	30	17	0	37	47	30
2008	AR-06	5	33	33	24	5	0	38	29	21

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	22	28	20	14	9	8	0	54	25	101
2017	AR-03	30	20	30	0	20	0	0	50	20	10
2017	AR-04	19	27	15	12	12	15	0	54	27	26
2017	AR-05	13	33	24	14	5	11	0	52	21	37
2017	AR-06	28	27	11	28	6	0	0	55	33	18
2014	AR	21	27	17	20	5	8	2	53	28	100
2014	AR-04	14	34	11	23	6	11	0	55	32	35
2014	AR-05	27	23	12	19	8	8	4	56	30	26
2014	AR-06	17	33	29	13	0	8	0	55	14	24
2011	AR	22	29	21	14	10	3	1	52	26	105
2011	AR-04	14	36	21	14	14	0	0	50	29	28
2011	AR-05	11	25	18	18	21	4	4	38	42	28
2011	AR-06	34	28	22	13	0	3	0	65	13	32
2008	AR	16	33	23	17	10	1	0	49	28	88
2008	AR-04	20	40	16	12	12	0	0	60	24	25
2008	AR-05	10	27	27	23	10	3	0	38	34	30
2008	AR-06	19	33	33	10	5	0	0	52	14	21

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	AR	21	40	39	100
2017	AR-03	20	60	20	10
2017	AR-04	16	48	36	25
2017	AR-05	24	35	41	37
2017	AR-06	28	33	39	18
2014	AR	15	42	43	100
2014	AR-04	9	46	46	35
2014	AR-05	8	42	50	26
2014	AR-06	25	42	33	24
2011	AR	25	47	28	106
2011	AR-04	17	41	41	29
2011	AR-05	39	43	18	28
2011	AR-06	16	59	25	32

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	AR	29	43	9	19	0	0	21
2014	AR	47	20	13	0	9999	20	15
2011	AR	50	8	19	15	9999	8	26
2011	AR-05	55	9	18	18	9999	0	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AR	27	73	100
2017	AR-04	23	77	26
2017	AR-05	31	69	36
2017	AR-06	39	61	18
2014	AR	23	77	100
2014	AR-04	17	83	35
2014	AR-05	34	66	26
2014	AR-06	21	79	24

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	AR	59	27
2017	AR-05	64	11
2014	AR	57	21

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AR	48	27
2014	AR	38	21

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	AR-05	0	11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	AR	27
2017	AR-05	11
2014	AR	21

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	AR	27
2017	AR-05	11
2014	AR	21

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	AR	33	27
2014	AR	43	21

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	AR	37	27
2014	AR	29	21

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	AR	33	27
2014	AR	24	21

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	AR	44	27
2017	AR-05	45	11
2014	AR	38	21

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	AR	30	27
2014	AR	29	21

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	AR	56	27
2017	AR-05	64	11
2014	AR	67	21

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	AR	26	27

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	AR	27
2017	AR-05	11
2014	AR	21

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Total responses
2017	AR	27
2017	AR-05	11
2014	AR	21

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	AR	33	27

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	AR	33	27
2014	AR	29	21

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	AR-05	0	11

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AR	56	27
2017	AR-05	45	11
2014	AR	57	21

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	AR	26	27
2014	AR	24	21

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	AR-05	0	11

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	AR	30	27

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	AR	27
2017	AR-05	11
2014	AR	21

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	AR	19	27
2014	AR	29	21

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AR	30	27
2014	AR	24	21

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	AR	26	27
2014	AR	29	21

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AR-05	0	11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AR-05	0	11

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	AR-05	0	11
2014	AR	24	21

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	AR	0	27
2017	AR-05	0	11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AR	33	27
2014	AR	29	21

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AR	59	27
2017	AR-05	55	11
2014	AR	43	21

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	AR	27
2017	AR-05	11
2014	AR	21

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AR	44	27
2014	AR	48	21

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	AR	0	27
2017	AR-05	0	11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AR	100	0	27
2017	AR-05	100	0	11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	12	19	14	13	6	30	6	48	30	100
2017	AR-03	40	0	10	10	10	30	0	57	29	10
2017	AR-04	4	15	23	12	0	42	4	35	22	26
2017	AR-05	11	22	11	11	11	28	6	50	34	36
2017	AR-06	0	33	11	17	6	22	11	50	34	18
2014	AR	11	18	25	4	7	31	4	45	17	100
2014	AR-04	9	11	26	6	9	37	3	33	24	35
2014	AR-05	4	15	27	8	8	31	8	31	25	26
2014	AR-06	17	33	13	0	4	29	4	75	6	24

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	23	40	14	9	6	8	1	68	16	101
2017	AR-03	40	20	20	0	10	10	0	67	11	10
2017	AR-04	19	46	19	4	0	12	0	74	4	26
2017	AR-05	22	38	14	8	8	11	0	67	18	37
2017	AR-06	16	45	11	17	11	0	0	61	28	18
2014	AR	18	38	17	9	3	15	0	66	14	100
2014	AR-04	11	37	17	11	3	20	0	61	18	35
2014	AR-05	12	38	27	12	4	8	0	54	17	26
2014	AR-06	29	38	8	0	4	21	0	84	5	24
2011	AR	25	38	16	7	4	10	0	71	11	107
2011	AR-04	17	34	21	7	7	14	0	60	16	29
2011	AR-05	14	32	14	11	7	21	0	59	23	28
2011	AR-06	33	48	15	0	0	3	0	84	0	33

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	23	48	13	10	2	4	1	74	13	101
2017	AR-03	10	30	10	20	10	20	0	50	38	10
2017	AR-04	7	58	19	12	0	4	0	68	12	26
2017	AR-05	35	43	11	8	3	0	0	78	11	37
2017	AR-06	33	45	11	6	0	6	0	83	6	18
2014	AR	17	57	11	10	2	1	2	76	12	100
2014	AR-04	6	54	17	20	0	3	0	62	21	35
2014	AR-05	31	58	8	4	0	0	0	88	4	26
2014	AR-06	21	67	13	0	0	0	0	88	0	24
2011	AR	19	57	15	7	3	0	0	75	9	106
2011	AR-04	4	64	14	11	7	0	0	68	18	28
2011	AR-05	29	54	18	0	0	0	0	82	0	28
2011	AR-06	21	52	18	9	0	0	0	73	9	33
2008	AR	17	56	15	8	2	2	0	74	10	88
2008	AR-04	12	44	20	16	4	4	0	58	21	25
2008	AR-05	30	50	17	3	0	0	0	80	3	30
2008	AR-06	10	76	10	5	0	0	0	86	5	21

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	9	21	21	10	6	31	3	45	24	101
2017	AR-03	0	0	20	30	10	40	0	0	67	10
2017	AR-04	11	23	27	0	4	31	4	53	6	26
2017	AR-05	8	24	14	11	5	38	0	52	26	37
2017	AR-06	11	27	11	11	11	22	6	54	31	18
2014	AR	6	22	28	13	9	17	4	36	28	99
2014	AR-04	0	17	34	11	9	23	6	24	28	35
2014	AR-05	4	28	32	12	8	16	0	38	24	25
2014	AR-06	13	33	17	17	8	13	0	52	29	24
2011	AR	3	22	30	13	6	22	5	33	26	106
2011	AR-04	0	7	43	14	7	25	4	10	30	28
2011	AR-05	0	32	14	14	14	21	4	43	38	28
2011	AR-06	9	30	33	9	0	15	3	48	11	33

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	28	41	9	5	2	15	1	81	8	101
2017	AR-03	20	20	20	0	10	30	0	57	14	10
2017	AR-04	27	42	12	0	0	19	0	86	0	26
2017	AR-05	30	46	5	11	0	8	0	82	12	37
2017	AR-06	33	27	11	6	6	17	0	73	13	18
2014	AR	24	37	16	8	2	10	3	70	12	100
2014	AR-04	11	40	20	14	0	11	3	60	17	35
2014	AR-05	27	35	15	8	4	12	0	70	13	26
2014	AR-06	42	50	0	4	4	0	0	92	8	24
2011	AR	32	43	11	6	2	7	0	80	8	107
2011	AR-04	34	31	14	10	3	7	0	70	15	29
2011	AR-05	25	39	14	11	4	7	0	69	15	28
2011	AR-06	33	55	9	0	0	3	0	91	0	33
2008	AR	24	49	9	6	3	9	0	80	10	88
2008	AR-04	28	44	12	0	4	12	0	82	5	25
2008	AR-05	23	47	10	7	7	7	0	75	14	30
2008	AR-06	19	57	10	10	0	5	0	80	10	21

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	22	38	13	4	3	20	1	75	9	101
2017	AR-03	20	30	10	0	10	30	0	71	14	10
2017	AR-04	23	46	15	0	0	15	0	82	0	26
2017	AR-05	16	46	11	5	0	22	0	79	7	37
2017	AR-06	33	27	11	6	6	17	0	73	13	18
2014	AR	18	35	20	4	3	15	5	66	9	100
2014	AR-04	6	37	23	6	3	20	6	58	12	35
2014	AR-05	19	27	31	4	4	15	0	55	9	26
2014	AR-06	33	54	0	4	0	4	4	95	5	24
2011	AR	23	42	11	8	4	11	0	74	14	107
2011	AR-04	14	31	21	10	10	14	0	52	24	29
2011	AR-05	14	39	11	18	4	14	0	63	25	28
2011	AR-06	33	58	6	0	0	3	0	94	0	33
2008	AR	16	47	10	10	7	10	0	70	19	88
2008	AR-04	16	44	12	4	12	12	0	68	18	25
2008	AR-05	17	40	13	13	10	7	0	61	25	30
2008	AR-06	14	57	5	14	0	10	0	79	16	21

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AR	12	88	100
2017	AR-05	14	86	36
2014	AR	7	93	99

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	AR	67	12

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AR	75	12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	AR	0	12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	AR	0	12

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	AR	0	12

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	AR	0	12

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	AR	0	12

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	AR	0	12

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	AR	58	12

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	AR	42	12

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	AR	0	12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	AR	0	12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	AR	0	12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	AR	0	12

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	AR	0	12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	AR	0	12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	AR	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AR	58	12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	AR	0	12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	AR	0	12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AR	0	12

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	AR	0	12

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AR	42	12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AR	58	12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	AR	0	12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AR	58	12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AR	100	0	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	15	14	17	5	1	44	5	56	12	101
2017	AR-03	30	10	20	0	10	30	0	57	14	10
2017	AR-04	7	15	23	4	0	46	4	46	8	26
2017	AR-05	11	11	16	5	0	54	3	50	13	37
2017	AR-06	11	22	16	6	0	39	6	60	10	18
2014	AR	15	12	26	2	7	33	5	44	14	100
2014	AR-04	11	14	29	3	6	29	9	41	14	35
2014	AR-05	8	15	27	4	8	35	4	38	19	26
2014	AR-06	21	8	17	0	8	42	4	54	15	24

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	28	30	15	3	1	21	2	75	5	100
2017	AR-03	40	20	20	0	10	10	0	67	11	10
2017	AR-04	23	31	12	0	0	35	0	82	0	26
2017	AR-05	24	32	19	5	0	19	0	70	7	37
2017	AR-06	24	41	11	6	0	18	0	79	7	17
2014	AR	23	29	20	7	4	16	1	63	13	100
2014	AR-04	11	26	31	6	6	17	3	46	14	35
2014	AR-05	19	31	23	12	0	15	0	59	14	26
2014	AR-06	33	29	8	8	4	17	0	75	15	24
2011	AR	28	37	16	5	2	12	0	74	7	107
2011	AR-04	17	34	17	7	7	17	0	63	17	29
2011	AR-05	14	43	18	7	0	18	0	70	9	28
2011	AR-06	42	36	12	3	0	6	0	84	3	33

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	19	34	17	11	16	1	2	55	28	100
2017	AR-03	30	30	20	0	20	0	0	60	20	10
2017	AR-04	15	39	8	12	15	4	8	61	30	26
2017	AR-05	17	33	31	11	8	0	0	50	20	36
2017	AR-06	22	45	6	11	16	0	0	67	27	18

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	11	22	26	21	20	1	33	41	101
2017	AR-03	20	20	30	20	10	0	40	30	10
2017	AR-04	11	15	31	23	19	0	27	42	26
2017	AR-05	11	22	22	24	19	3	33	44	37
2017	AR-06	6	33	22	11	27	0	39	39	18

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	12	24	33	13	15	1	3	37	29	101
2017	AR-03	30	30	20	0	20	0	0	60	20	10
2017	AR-04	7	19	35	19	15	0	4	28	36	26
2017	AR-05	11	22	35	14	13	0	5	34	28	37
2017	AR-06	6	39	33	11	11	0	0	45	22	18

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	11	22	29	13	20	1	5	35	35	101
2017	AR-03	20	40	0	20	20	0	0	60	40	10
2017	AR-04	7	15	39	12	19	0	8	25	33	26
2017	AR-05	14	16	27	19	19	0	5	31	40	37
2017	AR-06	6	39	33	0	22	0	0	45	22	18

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	30	27	14	12	10	7	61	24	100
2017	AR-03	60	20	0	0	20	0	80	20	10
2017	AR-04	27	23	12	12	12	15	59	27	26
2017	AR-05	25	30	19	14	8	3	57	23	36
2017	AR-06	33	33	16	17	0	0	67	17	18

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	20	29	28	13	8	1	50	21	99
2017	AR-03	20	60	10	0	10	0	80	10	10
2017	AR-04	12	36	28	12	12	0	48	24	25
2017	AR-05	25	22	28	20	6	0	47	25	36
2017	AR-06	17	28	39	11	6	0	45	16	18

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	20	28	24	18	9	1	48	27	100
2017	AR-03	20	40	20	10	10	0	60	20	10
2017	AR-04	15	27	27	23	8	0	42	31	26
2017	AR-05	20	30	22	11	14	3	51	26	36
2017	AR-06	17	28	27	28	0	0	45	28	18

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	12	30	25	18	13	2	43	32	100
2017	AR-03	20	20	40	10	10	0	40	20	10
2017	AR-04	7	27	35	19	12	0	34	31	26
2017	AR-05	11	36	20	22	8	3	49	31	36
2017	AR-06	11	33	28	11	17	0	45	27	18

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	16	37	23	19	5	1	53	24	101
2017	AR-03	20	40	40	0	0	0	60	0	10
2017	AR-04	11	39	31	15	4	0	50	19	26
2017	AR-05	16	32	22	24	3	3	50	28	37
2017	AR-06	11	56	11	17	6	0	67	22	18

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	16	31	24	20	9	1	47	29	101
2017	AR-03	20	50	20	10	0	0	70	10	10
2017	AR-04	7	39	15	27	12	0	46	39	26
2017	AR-05	19	27	27	16	8	3	47	25	37
2017	AR-06	11	28	33	27	0	0	39	27	18

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	39	29	16	7	8	1	69	15	100
2017	AR-03	40	30	20	0	10	0	70	10	10
2017	AR-04	39	31	19	8	4	0	69	11	26
2017	AR-05	42	28	11	11	8	0	69	20	36
2017	AR-06	28	44	11	6	11	0	72	17	18

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	64	12	12	7	2	3	79	9	101
2017	AR-03	100	0	0	0	0	0	100	0	10
2017	AR-04	61	15	12	4	4	4	80	8	26
2017	AR-05	59	11	11	14	0	5	74	14	37
2017	AR-06	56	6	27	6	6	0	61	11	18

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	57	26	10	6	1	83	7	100
2017	AR-03	60	20	20	0	0	80	0	10
2017	AR-04	58	27	8	8	0	85	8	26
2017	AR-05	61	19	11	8	0	80	8	36
2017	AR-06	61	28	6	0	6	89	6	18

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	53	23	9	9	5	1	77	14	101
2017	AR-03	80	20	0	0	0	0	100	0	10
2017	AR-04	61	12	8	15	0	4	76	16	26
2017	AR-05	40	30	14	8	8	0	70	16	37
2017	AR-06	45	28	11	11	6	0	73	17	18

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	56	13	4	3	1	23	90	5	100
2017	AR-03	80	0	0	0	0	20	100	0	10
2017	AR-04	65	8	0	0	0	27	100	0	26
2017	AR-05	55	11	0	0	0	33	100	0	36
2017	AR-06	50	27	11	6	6	0	78	11	18

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	52	30	9	4	4	1	83	8	100
2017	AR-03	40	40	0	10	10	0	80	20	10
2017	AR-04	50	27	8	12	4	0	77	15	26
2017	AR-05	53	33	8	0	3	3	89	3	36
2017	AR-06	55	28	11	0	6	0	83	6	18

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	59	22	7	4	3	5	85	7	99
2017	AR-04	46	31	8	0	8	8	83	8	26
2017	AR-05	67	20	6	3	0	6	91	3	36
2017	AR-06	72	11	6	6	6	0	83	11	18

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	55	31	10	1	1	2	88	2	100
2017	AR-03	60	40	0	0	0	0	100	0	10
2017	AR-04	65	15	12	0	4	4	84	4	26
2017	AR-05	43	43	11	3	0	0	86	3	37
2017	AR-06	65	18	18	0	0	0	82	0	17

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	5	21	44	22	9	26	31	101
2017	AR-03	20	30	30	0	20	50	20	10
2017	AR-04	0	12	54	27	8	12	35	26
2017	AR-05	5	24	40	22	8	30	30	37
2017	AR-06	6	17	45	27	6	22	33	18

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	8	25	41	19	6	2	25	33	101
2017	AR-03	0	20	40	10	30	0	40	20	10
2017	AR-04	8	23	50	15	4	0	19	31	26
2017	AR-05	11	27	38	22	3	0	24	38	37
2017	AR-06	6	22	39	28	0	6	30	30	18

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	20	41	20	10	7	3	62	17	101
2017	AR-03	10	50	30	10	0	0	60	10	10
2017	AR-04	15	39	31	4	7	4	56	12	26
2017	AR-05	22	35	19	14	5	5	60	20	37
2017	AR-06	28	45	11	6	11	0	73	17	18

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	11	43	13	15	15	4	56	31	101
2017	AR-03	10	60	10	0	10	10	78	11	10
2017	AR-04	8	42	19	19	11	0	50	31	26
2017	AR-05	11	43	16	16	8	5	57	26	37
2017	AR-06	17	33	5	22	22	0	50	45	18

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AR	11	89	99
2017	AR-05	14	86	36
2014	AR	13	87	100
2014	AR-04	20	80	35

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AR	55	45	11
2014	AR	54	46	13

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	25	31	15	12	13	5	26	74	101
2017	AR-03	10	20	30	10	10	20	13	88	10
2017	AR-04	35	31	8	15	7	4	36	64	26
2017	AR-05	30	32	14	14	8	3	30	70	37
2017	AR-06	11	39	28	6	16	0	11	89	18

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	AR	25	71
2017	AR-04	13	16
2017	AR-05	20	25
2017	AR-06	25	16

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AR	37	71
2017	AR-04	25	16
2017	AR-05	32	25
2017	AR-06	44	16

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AR	16	71
2017	AR-04	13	16
2017	AR-05	16	25
2017	AR-06	13	16

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	AR	35	71
2017	AR-04	31	16
2017	AR-05	52	25
2017	AR-06	25	16

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	AR	7	71
2017	AR-04	13	16
2017	AR-05	0	25
2017	AR-06	6	16

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	AR	52	71
2017	AR-04	63	16
2017	AR-05	48	25
2017	AR-06	37	16

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	AR	7	31	16	7	3	34	67
2017	AR-04	13	44	13	6	0	25	16
2017	AR-05	8	33	21	8	0	29	24
2017	AR-06	0	13	27	13	7	40	15

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	10	16	16	18	25	4	11	30	52	71
2017	AR-04	6	13	13	31	19	0	19	23	62	16
2017	AR-05	4	20	16	12	28	8	12	30	50	25
2017	AR-06	19	19	6	18	25	6	6	43	50	16

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	3	6	10	27	39	6	10	10	78	71
2017	AR-04	0	0	0	38	44	6	13	0	100	16
2017	AR-05	0	8	8	28	36	8	12	10	80	25
2017	AR-06	6	13	25	12	38	0	6	20	53	16

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AR

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me