2017 Public Service Employee Survey Results for Health Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	49	5	13	5	77	18	1414
2017	Non-supervisor	33	47	4	11	4	81	15	4581
2014	Supervisor	27	47	5	15	6	75	21	1604
2014	Non-supervisor	29	49	5	12	4	79	16	5057
2011	Supervisor	34	48	3	11	4	82	15	1857
2011	Non-supervisor	37	47	4	9	3	84	12	5443
2008	Supervisor	40	44	3	10	3	84	13	1636
2008	Non-supervisor	41	45	4	8	3	86	11	5141

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	65	23	6	3	2	1	2	89	5	1414
2017	Non-supervisor	69	21	4	3	1	1	1	91	5	4573
2014	Supervisor	68	23	4	3	2	0	1	91	5	1605
2014	Non-supervisor	67	22	5	3	2	1	1	90	5	5055
2011	Supervisor	70	20	3	3	2	1	1	92	5	1857
2011	Non-supervisor	72	19	4	3	1	1	1	92	4	5441
2008	Supervisor	74	18	3	3	1	0	0	93	4	1634
2008	Non-supervisor	73	18	3	3	2	1	1	92	5	5132

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	64	19	5	7	3	1	84	11	1415
2017	Non-supervisor	67	17	5	6	3	1	85	10	4570
2014	Supervisor	65	19	4	6	4	1	85	11	1604
2014	Non-supervisor	65	18	5	6	4	1	85	10	5052
2011	Supervisor	68	16	4	6	5	1	85	11	1859
2011	Non-supervisor	68	17	4	7	3	1	86	10	5438
2008	Supervisor	67	17	4	6	5	1	85	11	1634
2008	Non-supervisor	69	16	4	7	4	1	85	10	5132

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	37	34	8	13	8	70	21	1414
2017	Non-supervisor	39	35	7	12	7	74	19	4577
2014	Supervisor	41	31	5	13	9	73	22	1603
2014	Non-supervisor	36	35	8	13	8	71	21	5051
2011	Supervisor	44	33	8	9	6	78	15	1854
2011	Non-supervisor	41	37	8	8	5	79	13	5439

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	38	12	13	6	0	69	19	1415
2017	Non-supervisor	26	40	12	14	7	0	67	21	4575
2014	Supervisor	25	39	11	16	8	0	65	24	1602
2014	Non-supervisor	21	39	14	17	8	0	60	25	5055
2011	Supervisor	31	40	11	11	5	1	72	17	1855
2011	Non-supervisor	25	40	13	13	7	1	67	20	5447
2008	Supervisor	33	44	12	8	4	1	77	12	1634
2008	Non-supervisor	28	41	12	11	6	1	70	17	5138

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	35	7	5	2	86	7	1413
2017	Non-supervisor	40	38	10	7	4	78	12	4574
2014	Supervisor	49	35	7	7	2	84	9	1604
2014	Non-supervisor	37	38	11	8	5	76	13	5056
2011	Supervisor	51	34	7	5	2	85	8	1857
2011	Non-supervisor	40	36	11	7	5	77	12	5441
2008	Supervisor	48	40	6	4	2	88	6	1635
2008	Non-supervisor	37	40	10	8	4	77	12	5140

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	32	5	4	2	89	6	1410
2017	Non-supervisor	45	37	8	7	3	82	10	4570
2014	Supervisor	55	33	4	6	2	88	8	1604
2014	Non-supervisor	42	37	9	7	5	79	12	5052
2011	Supervisor	56	35	4	4	1	91	5	1857
2011	Non-supervisor	43	39	7	6	4	82	11	5443
2008	Supervisor	55	36	4	3	1	92	4	1634
2008	Non-supervisor	42	41	7	6	4	83	10	5140

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	35	6	5	2	87	7	1411
2017	Non-supervisor	44	37	8	7	3	82	10	4562
2014	Supervisor	49	35	7	7	2	84	9	1604
2014	Non-supervisor	39	39	11	8	3	78	10	5053

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	32	9	11	8	0	72	19	1414
2017	Non-supervisor	46	31	9	8	5	0	78	13	4569
2014	Supervisor	36	35	10	11	7	0	71	18	1604
2014	Non-supervisor	39	35	11	8	6	1	74	15	5051
2011	Supervisor	37	37	9	11	6	0	74	17	1860
2011	Non-supervisor	44	34	9	7	5	0	79	12	5443

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	23	10	15	15	1	10	55	34	1414
2017	Non-supervisor	27	22	12	11	12	4	11	59	27	4570
2014	Supervisor	20	23	10	16	20	1	10	49	40	1604
2014	Non-supervisor	24	22	13	12	15	3	11	55	30	5055
2011	Supervisor	23	23	9	15	19	1	10	51	39	1859
2011	Non-supervisor	27	21	12	12	14	3	11	56	30	5440
2008	Supervisor	27	22	9	15	19	1	7	53	37	1635
2008	Non-supervisor	30	24	11	12	12	3	8	61	27	5139

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	42	7	7	4	82	11	1413
2017	Non-supervisor	32	43	11	8	5	76	13	4579
2014	Supervisor	35	44	8	9	4	79	13	1604
2014	Non-supervisor	28	45	12	10	6	73	16	5053
2011	Supervisor	40	39	9	7	4	80	11	1849
2011	Non-supervisor	32	41	12	9	6	74	14	5436
2008	Supervisor	44	38	8	6	3	83	9	1629
2008	Non-supervisor	34	40	12	8	5	75	13	5105

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	36	14	13	9	64	22	1415
2017	Non-supervisor	27	36	15	12	10	63	22	4578
2014	Supervisor	24	37	14	15	10	61	25	1605
2014	Non-supervisor	23	35	17	14	10	59	25	5053
2011	Supervisor	22	40	13	15	10	62	25	1858
2011	Non-supervisor	25	37	15	13	9	62	23	5447

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	41	11	9	5	0	0	75	14	1415
2017	Non-supervisor	33	42	10	10	5	0	0	75	14	4570

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	49	36	8	4	2	0	85	6	1413
2017	Non-supervisor	40	41	9	6	4	1	82	9	4573
2014	Supervisor	45	38	8	5	3	0	84	8	1604
2014	Non-supervisor	36	42	12	6	3	1	79	9	5051
2011	Supervisor	44	39	8	6	3	0	83	9	1858
2011	Non-supervisor	38	41	11	6	3	1	80	9	5444
2008	Supervisor	49	35	8	5	3	0	84	8	1634
2008	Non-supervisor	41	40	10	5	3	0	81	9	5137

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	36	11	10	8	0	0	71	18	1413
2017	Non-supervisor	30	37	13	11	9	0	0	67	20	4568

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	58	33	6	2	1	91	3	1412
2017	Non-supervisor	50	35	10	3	2	85	5	4566
2014	Supervisor	65	26	5	3	1	92	4	1603
2014	Non-supervisor	57	31	8	3	1	88	4	5051
2011	Supervisor	64	28	5	2	1	92	3	1859
2011	Non-supervisor	56	32	8	3	2	88	4	5445

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	41	8	8	4	79	13	1411
2017	Non-supervisor	29	41	12	11	7	70	18	4564
2014	Supervisor	28	43	9	12	8	71	20	1605
2014	Non-supervisor	20	43	14	14	9	63	23	5057
2011	Supervisor	38	40	8	8	5	78	14	1856
2011	Non-supervisor	30	41	12	11	6	71	17	5439

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	33	12	9	5	75	14	1411
2017	Non-supervisor	33	35	15	10	7	68	17	4573
2014	Supervisor	35	37	10	12	6	72	18	1604
2014	Non-supervisor	27	36	16	12	8	64	20	5057

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	34	13	12	6	0	0	69	18	1409
2017	Non-supervisor	33	37	13	10	6	0	0	71	16	4565
2014	Supervisor	30	36	12	14	7	0	0	67	21	1603
2014	Non-supervisor	27	40	16	11	7	0	0	67	17	5053
2011	Supervisor	37	40	11	8	4	1	0	77	12	1854
2011	Non-supervisor	35	41	12	7	4	1	1	77	11	5433

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	39	10	5	3	83	8	1406
2017	Non-supervisor	39	40	11	6	4	79	10	4562
2014	Supervisor	42	38	9	7	3	81	10	1604
2014	Non-supervisor	37	40	12	7	4	78	11	5054
2011	Supervisor	45	40	8	6	2	84	8	1859
2011	Non-supervisor	39	41	10	6	3	80	10	5443
2008	Supervisor	48	39	6	5	2	87	8	1635
2008	Non-supervisor	41	40	9	7	3	81	10	5138

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	32	23	17	11	1	49	28	1414
2017	Non-supervisor	39	38	14	5	3	1	78	8	4577
2014	Supervisor	17	35	23	14	11	1	52	25	1604
2014	Non-supervisor	38	37	16	5	3	1	75	8	5055
2011	Supervisor	18	33	23	15	10	1	51	26	1859
2011	Non-supervisor	39	36	17	5	3	0	76	8	5442
2008	Supervisor	13	26	27	19	14	0	39	34	1634
2008	Non-supervisor	32	37	20	7	4	1	69	11	5131

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	30	37	13	4	0	2	17	45	1407
2017	Non-supervisor	10	22	36	19	9	1	3	29	33	4556
2014	Supervisor	14	32	39	11	3	0	1	14	46	1600
2014	Non-supervisor	10	26	37	17	7	1	2	24	37	5037
2011	Supervisor	15	32	36	13	3	0	1	16	47	1853
2011	Non-supervisor	10	24	36	19	7	1	3	27	35	5443
2008	Supervisor	16	33	37	11	3	0	0	13	49	1633
2008	Non-supervisor	10	25	37	18	7	1	2	25	37	5124

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	21	34	21	8	1	2	31	34	1407
2017	Non-supervisor	10	17	28	23	15	3	4	40	29	4543
2014	Supervisor	15	25	33	19	6	1	1	25	41	1596
2014	Non-supervisor	12	21	30	21	11	3	3	34	35	5034
2011	Supervisor	14	23	33	19	8	1	2	28	38	1850
2011	Non-supervisor	10	17	28	24	13	3	4	40	30	5423
2008	Supervisor	18	24	33	17	6	0	1	23	43	1632
2008	Non-supervisor	11	19	29	23	13	3	3	38	32	5116

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	29	29	10	3	0	1	13	57	1406
2017	Non-supervisor	19	24	28	15	8	2	4	25	46	4553
2014	Supervisor	37	30	22	8	3	0	1	10	67	1601
2014	Non-supervisor	24	27	26	12	5	2	3	19	53	5029
2011	Supervisor	28	31	27	10	2	0	1	13	60	1852
2011	Non-supervisor	18	24	29	16	7	2	4	24	44	5428
2008	Supervisor	26	30	28	12	2	0	1	15	57	1633
2008	Non-supervisor	16	24	31	15	8	2	3	24	43	5105

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	27	35	16	4	1	2	20	44	1401
2017	Non-supervisor	9	15	32	26	13	1	3	42	25	4533
2014	Supervisor	18	28	37	13	3	0	1	17	46	1600
2014	Non-supervisor	8	18	34	26	10	1	3	38	27	5027
2011	Supervisor	17	27	37	14	4	0	1	18	44	1853
2011	Non-supervisor	7	15	33	28	12	1	3	42	23	5423
2008	Supervisor	17	28	37	14	3	0	0	17	45	1631
2008	Non-supervisor	7	17	33	28	12	1	3	41	25	5109

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	30	28	9	3	1	2	12	59	1409
2017	Non-supervisor	16	21	27	19	11	2	4	32	39	4551
2014	Supervisor	32	33	25	7	2	0	1	9	65	1603
2014	Non-supervisor	20	24	28	16	8	2	3	25	46	5034
2011	Supervisor	24	31	30	11	3	0	1	14	56	1853
2011	Non-supervisor	13	20	29	20	11	2	4	33	36	5427
2008	Supervisor	23	31	30	12	3	0	0	15	55	1634
2008	Non-supervisor	12	20	29	21	12	2	4	35	34	5112

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	21	34	21	6	0	3	28	37	1407
2017	Non-supervisor	12	17	27	21	13	4	5	38	32	4554
2014	Supervisor	14	20	33	22	9	0	1	31	35	1601
2014	Non-supervisor	11	17	26	26	13	3	5	42	30	5032
2011	Supervisor	15	21	34	21	7	1	2	29	36	1851
2011	Non-supervisor	11	17	26	23	14	3	6	41	31	5428
2008	Supervisor	20	27	33	14	4	0	2	18	48	1634
2008	Non-supervisor	14	21	27	19	11	3	5	32	39	5121

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	26	36	10	3	1	1	13	50	1409
2017	Non-supervisor	15	22	32	15	9	3	4	26	40	4555
2014	Supervisor	29	32	27	8	3	0	1	11	61	1603
2014	Non-supervisor	18	24	30	14	7	2	4	23	45	5035

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	69	16	6	5	3	0	2	87	7	1411
2017	Non-supervisor	70	14	6	4	3	0	3	87	7	4578
2014	Supervisor	72	15	4	4	3	0	2	89	7	1604
2014	Non-supervisor	70	14	5	4	3	0	3	87	7	5054
2011	Supervisor	69	15	6	5	3	0	2	86	8	1855
2011	Non-supervisor	68	14	6	5	4	0	3	86	9	5436
2008	Supervisor	67	16	4	5	3	0	3	86	9	1634
2008	Non-supervisor	67	12	6	5	5	1	5	84	10	5131

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	37	12	11	7	2	2	68	19	1410
2017	Non-supervisor	25	29	15	11	9	6	4	61	22	4576
2014	Supervisor	32	38	11	10	7	2	1	72	17	1605
2014	Non-supervisor	27	29	15	11	9	4	4	62	22	5053

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	30	7	7	6	0	80	13	1412
2017	Non-supervisor	41	29	10	11	8	1	71	19	4576
2014	Supervisor	52	29	5	8	5	0	81	13	1605
2014	Non-supervisor	39	30	10	12	9	1	69	20	5053

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	38	9	12	5	0	0	74	17	1409
2017	Non-supervisor	33	34	12	11	7	2	1	69	19	4572
2014	Supervisor	32	41	9	12	5	1	1	74	17	1605
2014	Non-supervisor	30	37	12	12	6	2	1	69	18	5050
2011	Supervisor	35	39	9	11	5	1	0	75	16	1860
2011	Non-supervisor	31	36	12	12	6	2	1	69	18	5451
2008	Supervisor	35	39	9	10	6	1	0	75	16	1636
2008	Non-supervisor	32	36	11	12	6	2	1	70	19	5140

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	32	10	9	6	2	0	75	15	1414
2017	Non-supervisor	25	25	15	12	10	13	2	58	25	4576
2014	Supervisor	41	31	11	9	6	2	1	74	15	1605
2014	Non-supervisor	24	27	17	13	9	9	2	57	24	5050
2011	Supervisor	46	29	9	8	6	2	1	76	15	1853
2011	Non-supervisor	28	25	14	12	10	9	1	60	24	5440
2008	Supervisor	46	30	9	8	6	1	0	76	15	1636
2008	Non-supervisor	31	27	13	11	9	8	1	64	22	5137

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	34	14	19	11	4	2	54	31	1411
2017	Non-supervisor	11	18	18	15	13	22	3	39	37	4575
2014	Supervisor	15	33	16	20	12	3	1	51	33	1604
2014	Non-supervisor	11	19	19	17	15	17	3	36	40	5051

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	38	7	7	4	82	11	1412
2017	Non-supervisor	45	35	8	8	4	80	12	4572
2014	Supervisor	42	41	5	8	3	84	11	1605
2014	Non-supervisor	42	37	9	8	4	79	12	5052

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	33	11	8	6	0	0	76	14	1411
2017	Non-supervisor	44	31	11	7	6	1	1	76	13	4582
2014	Supervisor	39	34	10	9	6	0	0	74	16	1604
2014	Non-supervisor	40	34	11	8	5	1	0	75	14	5056
2011	Supervisor	34	38	11	10	6	0	0	72	17	1858
2011	Non-supervisor	37	34	11	10	7	0	0	72	17	5437
2008	Supervisor	30	37	12	12	8	0	0	68	20	1635
2008	Non-supervisor	34	34	12	10	8	1	1	69	19	5140

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	28	12	8	4	1	0	76	12	1412
2017	Non-supervisor	48	28	10	7	5	2	1	78	11	4576
2014	Supervisor	43	30	11	8	6	1	0	74	15	1603
2014	Non-supervisor	45	30	12	6	5	2	1	76	12	5055
2011	Supervisor	41	33	12	8	5	1	0	75	13	1857
2011	Non-supervisor	43	30	12	8	6	2	1	74	14	5443
2008	Supervisor	39	31	12	9	6	2	1	71	16	1635
2008	Non-supervisor	41	29	11	9	7	3	0	72	16	5135

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	30	8	8	6	1	0	78	14	1412
2017	Non-supervisor	44	32	9	8	5	1	1	77	14	4576
2014	Supervisor	42	32	8	10	6	0	0	75	16	1603
2014	Non-supervisor	41	33	10	9	6	1	0	75	15	5053
2011	Supervisor	40	36	10	8	6	1	0	76	14	1856
2011	Non-supervisor	39	33	10	10	6	1	0	73	17	5437
2008	Supervisor	38	35	9	11	7	0	0	73	18	1636
2008	Non-supervisor	37	32	11	10	9	1	0	70	19	5134

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	78	13	4	2	2	0	2	92	4	1410
2017	Non-supervisor	78	12	4	2	2	0	2	92	4	4574
2014	Supervisor	78	12	3	2	2	0	2	92	4	1604
2014	Non-supervisor	78	12	4	2	2	0	3	92	4	5053
2011	Supervisor	76	13	4	2	2	0	2	91	4	1857
2011	Non-supervisor	77	11	4	2	2	0	3	91	5	5439
2008	Supervisor	80	9	3	2	3	0	3	92	5	1632
2008	Non-supervisor	78	8	4	3	3	1	4	90	6	5130

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	26	11	5	5	3	3	78	10	1405
2017	Non-supervisor	51	24	7	5	6	4	4	81	11	4573
2014	Supervisor	47	25	9	6	6	3	4	78	12	1605
2014	Non-supervisor	50	22	8	6	7	4	4	78	13	5056
2011	Supervisor	43	28	9	8	6	2	3	75	15	1860
2011	Non-supervisor	47	25	8	7	8	2	3	76	16	5445

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	24	8	7	4	1	0	81	11	1409
2017	Non-supervisor	54	26	8	6	5	1	0	81	11	4572

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	58	21	10	5	5	1	0	80	10	1411
2017	Non-supervisor	56	24	10	3	5	2	0	81	8	4575

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	23	10	8	5	77	13	1407
2017	Non-supervisor	52	26	9	7	6	78	12	4573
2014	Supervisor	48	28	9	8	6	77	14	1604
2014	Non-supervisor	48	28	10	7	6	77	13	5052

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	35	12	11	5	3	5	69	18	1415
2014	Supervisor	26	36	13	10	7	3	5	67	19	1603

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	35	15	12	7	3	0	65	20	1415
2017	Non-supervisor	26	31	16	9	7	10	1	64	18	4579
2014	Supervisor	25	35	16	13	6	5	0	63	19	1604
2014	Non-supervisor	23	32	18	9	6	11	0	61	18	5043
2011	Supervisor	24	34	17	11	10	4	0	60	22	1857
2011	Non-supervisor	24	29	18	11	9	9	1	59	22	5435

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	36	17	14	9	1	0	60	23	1414
2017	Non-supervisor	23	31	18	13	9	4	1	57	24	4573
2014	Supervisor	22	34	19	15	9	1	0	57	24	1601
2014	Non-supervisor	19	31	21	14	10	4	0	53	25	5036
2011	Supervisor	19	36	17	16	12	1	0	55	28	1853
2011	Non-supervisor	20	32	19	13	11	4	0	54	26	5431
2008	Supervisor	23	35	15	14	12	1	0	59	26	1632
2008	Non-supervisor	24	34	17	11	9	3	0	61	21	5138

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	35	21	17	11	2	50	28	1414
2017	Non-supervisor	17	28	20	17	10	8	49	29	4572
2014	Supervisor	12	32	21	21	11	2	45	33	1602
2014	Non-supervisor	14	27	23	18	11	8	44	31	5042
2011	Supervisor	9	35	19	21	12	3	45	35	1854
2011	Non-supervisor	13	32	21	17	10	7	49	29	5437
2008	Supervisor	10	35	18	20	14	3	46	35	1632
2008	Non-supervisor	13	33	19	17	10	8	51	28	5130

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	34	16	13	13	2	57	27	1415
2017	Non-supervisor	20	27	17	14	14	8	51	30	4572
2014	Supervisor	21	28	19	16	13	3	51	30	1600
2014	Non-supervisor	16	25	20	16	14	8	45	33	5041
2011	Supervisor	16	31	18	16	15	5	49	33	1856
2011	Non-supervisor	15	29	18	15	13	9	48	31	5439
2008	Supervisor	15	33	18	14	14	6	51	30	1631
2008	Non-supervisor	16	29	18	14	11	11	51	29	5132

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	34	18	18	11	1	52	29	1415
2017	Non-supervisor	16	30	18	18	13	5	49	32	4575
2014	Supervisor	15	32	18	20	13	1	48	34	1599
2014	Non-supervisor	14	30	19	20	13	4	46	34	5041
2011	Supervisor	10	34	16	24	14	1	45	39	1853
2011	Non-supervisor	14	31	18	21	12	3	46	35	5429
2008	Supervisor	12	36	14	24	14	1	48	38	1632
2008	Non-supervisor	15	34	15	20	12	3	51	33	5136

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	44	16	9	4	0	72	12	1411
2017	Non-supervisor	25	41	17	9	5	2	68	15	4572
2014	Supervisor	24	44	16	11	4	1	69	15	1602
2014	Non-supervisor	23	41	20	9	5	3	66	14	5045
2011	Supervisor	21	44	16	12	6	1	66	18	1851
2011	Non-supervisor	25	42	17	9	5	2	68	14	5440

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	40	9	3	1	1	0	86	5	1408
2017	Non-supervisor	38	41	11	4	2	4	0	83	6	4564
2014	Supervisor	43	42	8	5	1	1	0	86	6	1602
2014	Non-supervisor	37	40	12	4	2	4	1	81	6	5038
2011	Supervisor	40	40	10	5	2	2	0	82	7	1853
2011	Non-supervisor	37	38	13	5	2	4	0	79	7	5435

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	38	8	6	3	1	0	83	8	1412
2017	Non-supervisor	31	37	12	9	6	4	1	72	15	4570
2014	Supervisor	43	37	9	6	3	2	0	82	10	1602
2014	Non-supervisor	30	38	12	9	5	5	1	72	14	5042
2011	Supervisor	39	35	10	8	5	2	1	77	13	1849
2011	Non-supervisor	29	33	13	11	7	6	2	67	19	5437
2008	Supervisor	37	36	9	9	6	2	0	76	15	1628
2008	Non-supervisor	28	34	12	11	8	6	1	66	20	5137

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	35	16	10	5	1	0	68	16	1409
2017	Non-supervisor	20	30	22	13	8	6	1	54	22	4569
2014	Supervisor	30	38	15	10	5	2	0	69	15	1601
2014	Non-supervisor	16	31	22	14	9	7	2	51	24	5034
2011	Supervisor	21	40	18	12	5	3	1	64	18	1854
2011	Non-supervisor	14	31	23	14	9	8	2	49	26	5442

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	22	18	15	14	7	3	48	32	1411
2017	Non-supervisor	15	21	17	15	17	12	3	43	37	4570
2014	Supervisor	18	23	18	16	16	7	2	45	35	1601
2014	Non-supervisor	12	18	19	17	19	12	2	35	42	5040
2011	Supervisor	15	21	18	16	17	9	4	41	38	1856
2011	Non-supervisor	12	17	18	16	18	15	3	36	42	5442

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	24	10	5	3	0	2	83	7	1413
2017	Non-supervisor	60	20	8	4	2	2	3	85	7	4575
2014	Supervisor	60	21	8	4	3	0	3	84	8	1600
2014	Non-supervisor	59	20	9	4	3	1	4	84	7	5040

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	69	20	5	2	1	1	2	92	3	1411
2017	Non-supervisor	67	19	6	2	1	2	2	90	3	4574
2014	Supervisor	67	20	5	2	1	2	3	91	3	1601
2014	Non-supervisor	63	20	6	3	1	3	3	89	4	5035
2011	Supervisor	68	18	7	2	1	2	3	90	3	1857
2011	Non-supervisor	63	18	7	3	2	3	4	87	5	5438
2008	Supervisor	73	16	5	2	1	1	2	92	3	1634
2008	Non-supervisor	68	17	7	3	1	2	3	89	4	5133

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	37	15	14	9	1	0	62	23	1409
2017	Non-supervisor	22	31	16	16	12	3	0	55	29	4568
2014	Supervisor	20	33	15	20	12	1	0	53	32	1601
2014	Non-supervisor	16	28	19	19	15	3	1	46	35	5039
2011	Supervisor	23	37	15	14	10	1	0	60	25	1859
2011	Non-supervisor	21	32	16	16	12	3	1	55	29	5447
2008	Supervisor	26	40	15	13	6	1	0	66	18	1631
2008	Non-supervisor	24	36	15	13	9	3	0	62	22	5139

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	31	13	15	16	2	1	55	32	1412
2017	Non-supervisor	17	23	15	18	22	4	2	42	42	4565
2014	Supervisor	18	28	14	19	18	2	1	48	37	1601
2014	Non-supervisor	11	20	15	20	28	3	3	33	51	5038
2011	Supervisor	18	32	15	17	15	1	1	51	33	1857
2011	Non-supervisor	13	25	16	18	23	3	2	40	44	5446
2008	Supervisor	21	35	13	15	13	1	1	58	29	1630
2008	Non-supervisor	17	31	14	16	16	3	2	51	34	5130

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	40	16	10	5	2	0	68	15	1413
2017	Non-supervisor	18	34	22	12	7	6	1	56	21	4568

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	36	11	3	2	1	0	84	5	1413
2017	Non-supervisor	40	34	14	3	3	5	1	78	7	4566
2014	Supervisor	48	35	10	3	1	2	0	85	4	1599
2014	Non-supervisor	43	35	12	3	2	5	0	82	6	5036

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	41	9	5	2	1	84	7	1415
2017	Non-supervisor	39	39	11	6	3	2	79	9	4571
2014	Supervisor	45	37	10	4	2	1	83	7	1599
2014	Non-supervisor	39	38	12	5	3	2	79	8	5039
2011	Supervisor	34	43	12	7	3	1	78	10	1857
2011	Non-supervisor	35	37	14	7	4	3	74	12	5432

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	36	8	6	3	0	83	9	1413
2017	Non-supervisor	45	37	9	5	4	0	82	9	4572
2014	Supervisor	48	36	8	5	3	0	84	8	1598
2014	Non-supervisor	44	38	10	5	3	0	82	8	5039
2011	Supervisor	39	38	11	7	4	0	77	11	1854
2011	Non-supervisor	40	37	12	6	4	1	78	10	5434
2008	Supervisor	35	41	11	7	5	0	76	12	1632
2008	Non-supervisor	38	38	12	7	4	1	77	12	5136

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	35	15	9	6	0	70	15	1415
2017	Non-supervisor	35	33	17	8	6	1	68	14	4564
2014	Supervisor	26	38	17	11	8	1	64	19	1600
2014	Non-supervisor	26	37	18	10	7	1	64	18	5037
2011	Supervisor	29	35	18	10	7	0	65	17	1858
2011	Non-supervisor	29	35	19	9	7	1	65	16	5439

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	37	15	9	5	0	72	14	1415
2017	Non-supervisor	34	36	15	8	6	0	70	14	4575
2014	Supervisor	28	38	16	12	7	0	66	18	1601
2014	Non-supervisor	26	38	17	12	7	1	65	19	5036
2011	Supervisor	29	38	16	11	6	0	67	17	1855
2011	Non-supervisor	29	38	16	10	6	0	67	16	5440
2008	Supervisor	29	41	12	11	6	0	71	17	1629
2008	Non-supervisor	31	38	14	10	6	0	70	16	5135

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	26	18	14	7	3	0	60	22	1413
2017	Non-supervisor	30	26	18	11	10	5	0	59	22	4567
2014	Supervisor	26	28	19	13	10	3	0	56	24	1599
2014	Non-supervisor	26	25	19	14	11	5	0	54	26	5041
2011	Supervisor	28	26	20	13	10	3	1	56	23	1857
2011	Non-supervisor	28	25	18	14	10	5	0	55	25	5440
2008	Supervisor	29	28	18	13	7	4	1	60	21	1632
2008	Non-supervisor	27	27	17	13	10	6	0	58	24	5137

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Supervisor	35	35	31	1411
2017	Non-supervisor	30	35	36	4577
2014	Supervisor	32	33	35	1601
2014	Non-supervisor	29	35	36	5040
2011	Supervisor	34	33	33	1858
2011	Non-supervisor	32	34	34	5445

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Supervisor	16	32	40	5	0	7	497
2017	Non-supervisor	10	31	34	7	9	8	1358
2014	Supervisor	15	30	41	7	9999	7	519
2014	Non-supervisor	10	30	38	10	9999	12	1459
2011	Supervisor	15	32	40	6	9999	8	647
2011	Non-supervisor	11	32	38	8	9999	11	1778

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	18	82	1411
2017	Non-supervisor	19	81	4565
2014	Supervisor	20	80	1600
2014	Non-supervisor	20	80	5027

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	41	254
2017	Non-supervisor	52	844
2014	Supervisor	39	308
2014	Non-supervisor	51	957

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	63	254
2017	Non-supervisor	64	844
2014	Supervisor	61	308
2014	Non-supervisor	63	957

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	25	254
2017	Non-supervisor	3	844
2014	Supervisor	24	308
2014	Non-supervisor	3	957

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	4	844
2014	Non-supervisor	2	957

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Supervisor	3	254
2017	Non-supervisor	5	844
2014	Supervisor	3	308
2014	Non-supervisor	5	957

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	6	254
2017	Non-supervisor	9	844
2014	Supervisor	8	308
2014	Non-supervisor	8	957

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	5	254
2017	Non-supervisor	3	844
2014	Supervisor	3	308
2014	Non-supervisor	3	957

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Supervisor	51	254
2017	Non-supervisor	41	844
2014	Supervisor	45	310
2014	Non-supervisor	41	957

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Supervisor	46	254
2017	Non-supervisor	41	844
2014	Supervisor	46	310
2014	Non-supervisor	43	957

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Supervisor	49	254
2017	Non-supervisor	47	844
2014	Supervisor	46	310
2014	Non-supervisor	45	957

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Supervisor	41	254
2017	Non-supervisor	39	844
2014	Supervisor	37	310
2014	Non-supervisor	38	957

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Supervisor	39	254
2017	Non-supervisor	33	844
2014	Supervisor	36	310
2014	Non-supervisor	30	957

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Supervisor	61	254
2017	Non-supervisor	54	844
2014	Supervisor	51	310
2014	Non-supervisor	55	957

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Supervisor	42	254
2017	Non-supervisor	31	844
2014	Supervisor	33	310
2014	Non-supervisor	33	957

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	844
2014	Non-supervisor	2	957

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Supervisor	4	254
2017	Non-supervisor	7	844
2014	Supervisor	4	310
2014	Non-supervisor	6	957

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Supervisor	14	254
2017	Non-supervisor	11	844
2014	Supervisor	12	310
2014	Non-supervisor	13	957

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Supervisor	49	254
2017	Non-supervisor	47	844
2014	Supervisor	42	310
2014	Non-supervisor	47	957

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Supervisor	32	254
2017	Non-supervisor	29	844
2014	Supervisor	28	310
2014	Non-supervisor	27	957

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	14	254
2017	Non-supervisor	14	844
2014	Supervisor	11	310
2014	Non-supervisor	14	957

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	63	254
2017	Non-supervisor	52	845
2014	Supervisor	59	309
2014	Non-supervisor	55	956

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	38	254
2017	Non-supervisor	28	845
2014	Supervisor	32	309
2014	Non-supervisor	26	956

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	22	254
2017	Non-supervisor	5	845
2014	Supervisor	16	309
2014	Non-supervisor	8	956

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	18	254
2017	Non-supervisor	18	845
2014	Supervisor	15	309
2014	Non-supervisor	18	956

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	19	254
2017	Non-supervisor	10	845
2014	Supervisor	15	309
2014	Non-supervisor	10	956

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	6	254
2017	Non-supervisor	8	845
2014	Supervisor	6	309
2014	Non-supervisor	6	956

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	254
2017	Non-supervisor	11	845
2014	Supervisor	12	309
2014	Non-supervisor	13	956

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	15	254
2017	Non-supervisor	10	845
2014	Supervisor	12	309
2014	Non-supervisor	11	956

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	18	254
2017	Non-supervisor	26	845
2014	Supervisor	23	309
2014	Non-supervisor	25	956

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	239
2017	Non-supervisor	12	784
2014	Supervisor	9	289
2014	Non-supervisor	12	897

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	16	239
2017	Non-supervisor	19	784
2014	Supervisor	13	289
2014	Non-supervisor	19	897

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	7	239
2017	Non-supervisor	8	784
2014	Supervisor	6	289
2014	Non-supervisor	10	897

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	7	239
2017	Non-supervisor	8	784
2014	Supervisor	7	289
2014	Non-supervisor	8	897

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	239
2017	Non-supervisor	8	784
2014	Supervisor	13	289
2014	Non-supervisor	12	897

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	239
2017	Non-supervisor	10	784
2014	Supervisor	15	289
2014	Non-supervisor	9	897

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	239
2017	Non-supervisor	16	784
2014	Supervisor	12	289
2014	Non-supervisor	11	897

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	7	239
2017	Non-supervisor	12	784
2014	Supervisor	4	289
2014	Non-supervisor	11	897

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	239
2017	Non-supervisor	12	784
2014	Supervisor	7	289
2014	Non-supervisor	11	897

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	29	239
2017	Non-supervisor	25	784
2014	Supervisor	26	289
2014	Non-supervisor	27	897

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	8	239
2017	Non-supervisor	9	784
2014	Supervisor	13	289
2014	Non-supervisor	9	897

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	45	239
2017	Non-supervisor	43	784
2014	Supervisor	47	289
2014	Non-supervisor	49	897

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	1	784
2014	Non-supervisor	1	897

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	55	239
2017	Non-supervisor	54	784
2014	Supervisor	51	289
2014	Non-supervisor	52	897

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	3	784

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	21	239
2017	Non-supervisor	13	784
2014	Supervisor	12	289
2014	Non-supervisor	12	897

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	93	7	254
2017	Non-supervisor	92	8	843

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	23	18	8	9	19	5	54	22	1415
2017	Non-supervisor	14	15	19	7	8	30	8	46	24	4575
2014	Supervisor	18	23	19	8	7	20	5	54	21	1601
2014	Non-supervisor	12	14	19	7	7	32	9	44	24	5037

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	34	15	7	5	6	0	71	13	1411
2017	Non-supervisor	27	30	18	6	6	11	2	65	15	4569
2014	Supervisor	28	32	19	8	5	8	1	65	14	1601
2014	Non-supervisor	20	27	20	7	6	18	2	59	16	5035
2011	Supervisor	30	36	17	8	4	5	0	69	13	1858
2011	Non-supervisor	28	31	17	7	5	11	0	66	14	5436

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	47	6	2	0	0	8	90	3	1415
2017	Non-supervisor	25	51	10	7	3	2	3	80	10	4572
2014	Supervisor	38	45	5	3	0	1	8	91	3	1600
2014	Non-supervisor	23	52	12	7	2	2	2	78	9	5033
2011	Supervisor	37	45	6	3	1	0	8	90	4	1853
2011	Non-supervisor	22	53	11	8	3	2	2	77	11	5438
2008	Supervisor	36	43	7	4	1	1	9	87	6	1632
2008	Non-supervisor	21	48	11	10	5	3	3	73	15	5140

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	22	24	6	4	22	10	49	15	1412
2017	Non-supervisor	10	21	21	7	5	28	8	48	19	4569
2014	Supervisor	11	21	23	9	4	21	11	47	19	1601
2014	Non-supervisor	8	19	25	9	6	26	9	40	22	5034
2011	Supervisor	10	23	25	9	5	21	9	46	19	1847
2011	Non-supervisor	7	19	24	8	6	28	7	41	21	5435

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	29	9	4	2	5	8	83	6	1414
2017	Non-supervisor	39	30	11	4	2	11	3	81	6	4573
2014	Supervisor	41	30	10	4	2	6	8	82	6	1601
2014	Non-supervisor	34	33	13	4	2	11	3	78	6	5035
2011	Supervisor	40	30	11	5	2	5	8	80	7	1852
2011	Non-supervisor	36	32	13	4	2	11	2	78	8	5441
2008	Supervisor	38	34	10	4	2	5	8	82	6	1633
2008	Non-supervisor	34	32	13	4	2	13	3	77	7	5136

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	32	12	5	3	7	7	77	9	1413
2017	Non-supervisor	29	30	15	5	2	16	3	73	9	4561
2014	Supervisor	34	31	12	6	2	8	8	77	9	1597
2014	Non-supervisor	25	32	16	5	3	16	2	70	10	5028
2011	Supervisor	32	31	14	5	3	7	7	74	10	1847
2011	Non-supervisor	27	30	16	5	3	16	2	70	10	5429
2008	Supervisor	35	30	13	6	3	4	8	74	11	1634
2008	Non-supervisor	31	30	14	7	4	11	3	71	12	5139

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	8	92	1409
2017	Non-supervisor	10	90	4565
2014	Supervisor	7	93	1592
2014	Non-supervisor	8	92	5019

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	24	117
2017	Non-supervisor	37	437
2014	Supervisor	27	98
2014	Non-supervisor	35	381

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	84	117
2017	Non-supervisor	78	437
2014	Supervisor	75	98
2014	Non-supervisor	79	381

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	8	117
2017	Non-supervisor	2	437
2014	Supervisor	12	98
2014	Non-supervisor	2	381

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	437

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	117
2017	Non-supervisor	7	437
2014	Supervisor	8	98
2014	Non-supervisor	6	381

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	5	117
2017	Non-supervisor	8	437
2014	Supervisor	7	98
2014	Non-supervisor	8	381

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	6	117
2017	Non-supervisor	5	437
2014	Supervisor	11	98
2014	Non-supervisor	7	381

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Supervisor	32	118
2017	Non-supervisor	30	432
2014	Supervisor	30	97
2014	Non-supervisor	24	383

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Supervisor	29	118
2017	Non-supervisor	21	432
2014	Supervisor	19	97
2014	Non-supervisor	14	383

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	118
2017	Non-supervisor	15	432
2014	Supervisor	19	97
2014	Non-supervisor	15	383

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	432
2014	Non-supervisor	7	383

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Supervisor	25	118
2017	Non-supervisor	22	432
2014	Supervisor	30	97
2014	Non-supervisor	25	383

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Supervisor	28	118
2017	Non-supervisor	21	432
2014	Supervisor	26	97
2014	Non-supervisor	15	383

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	118
2017	Non-supervisor	3	432
2014	Non-supervisor	2	383

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	3	432

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Supervisor	5	118
2017	Non-supervisor	8	432
2014	Supervisor	11	97
2014	Non-supervisor	7	383

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Supervisor	18	118
2017	Non-supervisor	20	432
2014	Supervisor	15	97
2014	Non-supervisor	16	383

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	118

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	118
2017	Non-supervisor	16	432
2014	Supervisor	13	97
2014	Non-supervisor	18	383

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	118
2014	Supervisor	0	97

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	118
2017	Non-supervisor	18	432
2014	Supervisor	26	97
2014	Non-supervisor	31	383

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	33	118
2017	Non-supervisor	28	436
2014	Supervisor	23	98
2014	Non-supervisor	26	381

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	16	118
2017	Non-supervisor	10	436
2014	Supervisor	17	98
2014	Non-supervisor	14	381

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	118
2017	Non-supervisor	3	436
2014	Supervisor	8	98
2014	Non-supervisor	6	381

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	15	118
2017	Non-supervisor	12	436
2014	Supervisor	8	98
2014	Non-supervisor	18	381

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	8	118
2017	Non-supervisor	6	436
2014	Non-supervisor	6	381

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	5	118
2017	Non-supervisor	4	436
2014	Supervisor	5	98
2014	Non-supervisor	7	381

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	118
2017	Non-supervisor	8	436
2014	Supervisor	8	98
2014	Non-supervisor	8	381

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	118
2017	Non-supervisor	7	436
2014	Supervisor	5	98
2014	Non-supervisor	6	381

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	48	118
2017	Non-supervisor	55	436
2014	Supervisor	55	98
2014	Non-supervisor	53	381

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	419
2014	Non-supervisor	6	353

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	14	112
2017	Non-supervisor	16	419
2014	Supervisor	8	91
2014	Non-supervisor	12	353

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	4	419
2014	Supervisor	0	91
2014	Non-supervisor	4	353

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	419
2014	Non-supervisor	2	353

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	112
2017	Non-supervisor	3	419
2014	Non-supervisor	2	353

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	4	419
2014	Supervisor	6	91
2014	Non-supervisor	5	353

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	112
2017	Non-supervisor	11	419
2014	Supervisor	7	91
2014	Non-supervisor	7	353

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	8	112
2017	Non-supervisor	12	419
2014	Non-supervisor	14	353

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	7	112
2017	Non-supervisor	10	419
2014	Non-supervisor	9	353

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	25	112
2017	Non-supervisor	21	419
2014	Supervisor	14	91
2014	Non-supervisor	26	353

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	419
2014	Supervisor	11	91
2014	Non-supervisor	10	353

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	40	112
2017	Non-supervisor	41	419
2014	Supervisor	35	91
2014	Non-supervisor	53	353

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	419
2014	Non-supervisor	3	353

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	63	112
2017	Non-supervisor	63	419
2014	Supervisor	67	91
2014	Non-supervisor	63	353

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	3	419

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	21	112
2017	Non-supervisor	11	419
2014	Supervisor	11	91
2014	Non-supervisor	12	353

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	90	10	118
2017	Non-supervisor	88	12	437

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	21	20	3	3	27	6	61	9	1413
2017	Non-supervisor	15	14	20	3	4	36	8	52	12	4570
2014	Supervisor	20	19	20	3	2	30	7	61	7	1596
2014	Non-supervisor	12	14	21	3	3	37	9	50	11	5030

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	34	16	3	2	8	1	77	6	1412
2017	Non-supervisor	29	31	17	3	3	15	2	72	8	4562
2014	Supervisor	34	32	16	4	2	12	1	75	6	1598
2014	Non-supervisor	24	27	20	3	3	21	2	66	8	5032
2011	Supervisor	39	36	14	4	2	6	0	80	6	1849
2011	Non-supervisor	34	33	15	4	3	11	0	76	8	5424

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	23	19	16	20	0	1	44	37	1413
2017	Non-supervisor	17	24	21	14	21	1	2	42	36	4565

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	8	20	27	23	21	0	0	29	44	1413
2017	Non-supervisor	18	30	27	15	10	0	1	48	25	4564

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	10	26	27	21	15	0	1	36	36	1409
2017	Non-supervisor	24	31	22	12	7	1	3	57	20	4559

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	8	18	27	24	21	0	1	26	46	1413
2017	Non-supervisor	21	25	22	15	14	1	2	48	30	4563

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	28	21	10	11	0	3	56	22	1407
2017	Non-supervisor	43	24	13	4	4	1	11	76	9	4555

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	30	24	15	11	0	0	50	26	1403
2017	Non-supervisor	29	31	21	10	8	0	1	60	18	4562

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	36	21	13	7	0	0	59	20	1405
2017	Non-supervisor	26	32	21	11	7	1	2	60	18	4557

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	29	29	16	10	0	0	44	27	1408
2017	Non-supervisor	23	33	21	13	7	1	2	57	21	4548

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	33	22	12	8	0	1	57	21	1405
2017	Non-supervisor	27	32	19	11	8	1	2	61	19	4553

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	30	26	12	8	0	1	53	21	1401
2017	Non-supervisor	30	33	20	9	5	1	2	65	15	4545

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	24	13	6	4	0	1	76	10	1414
2017	Non-supervisor	48	26	13	6	5	0	2	75	11	4570

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	70	13	6	4	4	1	2	86	8	1412
2017	Non-supervisor	67	13	6	4	4	1	4	85	8	4569

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	32	10	5	2	0	1	83	7	1412
2017	Non-supervisor	53	27	10	4	3	0	3	83	7	4571

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	56	22	10	6	5	0	1	79	11	1413
2017	Non-supervisor	56	21	9	5	5	1	3	79	11	4564

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	32	14	8	3	0	1	75	11	1410
2017	Non-supervisor	53	8	2	1	1	0	35	94	2	4566

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	62	24	7	2	2	1	3	89	4	1403
2017	Non-supervisor	62	18	7	2	1	1	8	88	4	4544

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	72	16	5	2	2	1	2	91	4	1413
2017	Non-supervisor	58	19	8	4	5	1	5	81	10	4570

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	56	28	10	2	1	0	2	86	4	1410
2017	Non-supervisor	47	31	12	5	2	1	3	80	7	4561

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	5	26	38	20	10	0	0	32	30	1412
2017	Non-supervisor	12	32	38	11	6	1	0	45	17	4571

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	25	40	17	4	0	0	21	39	1415
2017	Non-supervisor	8	17	41	23	9	0	1	33	26	4566

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	38	10	5	4	1	0	81	9	1413
2017	Non-supervisor	31	41	14	6	5	3	0	74	12	4570

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	41	15	15	9	1	0	60	25	1412
2017	Non-supervisor	21	39	15	13	10	2	0	61	23	4573

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	18	82	1410
2017	Non-supervisor	21	79	4569
2014	Supervisor	15	85	1598
2014	Non-supervisor	18	82	5017

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	84	16	261
2017	Non-supervisor	82	18	950
2014	Supervisor	78	22	243
2014	Non-supervisor	81	19	889

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	54	29	6	7	3	0	0	84	10	219
2017	Non-supervisor	50	33	6	8	3	0	0	83	11	777
2014	Supervisor	58	31	2	5	3	1	1	90	8	191
2014	Non-supervisor	49	33	8	7	3	0	1	83	9	724

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	26	19	12	13	3	0	27	73	1414
2017	Non-supervisor	25	22	20	13	15	4	1	27	73	4582

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	18	993
2017	Non-supervisor	26	3168

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	40	993
2017	Non-supervisor	39	3168

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	16	993
2017	Non-supervisor	21	3168

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	56	993
2017	Non-supervisor	38	3168

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Supervisor	5	993
2017	Non-supervisor	8	3168

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	39	993
2017	Non-supervisor	42	3168

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Supervisor	5	40	20	12	6	18	981
2017	Non-supervisor	4	45	19	11	6	15	3093

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	20	16	19	26	2	10	31	51	1000
2017	Non-supervisor	11	22	15	17	25	3	7	36	47	3174

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	1	6	11	17	54	2	8	8	80	999
2017	Non-supervisor	3	9	10	18	52	3	6	12	76	3171

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Health Canada by Question 38. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me