2017 Public Service Employee Survey Results for Health Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 46 6 15 7 1 0 72 22 370
2017 Not a person with a disability 33 48 5 11 4 0 0 80 15 5592
2014 Person with a disability 20 49 6 16 8 0 0 69 24 416
2014 Not a person with a disability 30 49 5 12 4 0 0 78 17 6187
2011 Person with a disability 31 45 5 14 6 0 0 75 20 476
2011 Not a person with a disability 37 47 4 9 3 0 0 84 12 6744
2008 Person with a disability 35 43 3 12 6 0 0 79 18 421
2008 Not a person with a disability 41 45 3 8 3 0 0 86 11 6347

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 72 17 4 4 2 1 1 90 6 370
2017 Not a person with a disability 68 21 5 3 2 1 1 90 5 5583
2014 Person with a disability 62 25 8 2 1 1 1 89 3 416
2014 Not a person with a disability 67 22 4 3 2 0 1 90 5 6186
2011 Person with a disability 69 19 5 3 1 1 2 91 4 475
2011 Not a person with a disability 71 19 3 3 1 1 1 92 4 6745
2008 Person with a disability 71 17 4 4 2 1 1 90 6 421
2008 Not a person with a disability 73 18 3 3 2 1 1 92 5 6335

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 67 19 3 6 4 1 1 87 10 369
2017 Not a person with a disability 66 17 5 7 3 0 1 85 10 5583
2014 Person with a disability 64 20 5 5 3 0 1 86 9 416
2014 Not a person with a disability 65 18 5 6 4 0 1 85 10 6182
2011 Person with a disability 67 18 4 6 4 0 1 87 9 476
2011 Not a person with a disability 68 16 4 7 4 0 1 86 10 6741
2008 Person with a disability 67 16 5 6 4 1 1 85 11 420
2008 Not a person with a disability 68 16 4 7 4 0 1 85 11 6337

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 33 8 15 14 1 0 62 29 368
2017 Not a person with a disability 39 35 7 12 7 0 0 74 19 5590
2014 Person with a disability 31 31 8 18 12 0 0 62 30 416
2014 Not a person with a disability 38 34 7 13 8 0 0 72 21 6180
2011 Person with a disability 35 34 10 10 10 0 0 70 20 477
2011 Not a person with a disability 43 36 8 8 5 0 0 79 13 6737

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 36 15 17 11 1 0 56 29 370
2017 Not a person with a disability 28 40 12 13 7 0 0 68 20 5587
2014 Person with a disability 16 34 16 20 13 0 0 50 34 416
2014 Not a person with a disability 23 39 13 17 8 0 0 62 24 6183
2011 Person with a disability 24 32 12 15 15 0 1 57 30 477
2011 Not a person with a disability 27 41 12 13 6 0 1 69 19 6747
2008 Person with a disability 26 36 10 14 12 1 1 63 26 422
2008 Not a person with a disability 29 42 12 10 5 0 1 72 15 6341

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 36 12 11 9 1 0 67 20 370
2017 Not a person with a disability 43 38 9 7 3 0 0 81 10 5585
2014 Person with a disability 32 34 11 11 11 0 0 67 22 415
2014 Not a person with a disability 40 38 10 8 4 0 0 78 12 6187
2011 Person with a disability 37 32 11 10 10 0 0 69 20 476
2011 Not a person with a disability 44 36 10 7 4 0 0 80 10 6741
2008 Person with a disability 37 34 10 10 9 0 0 72 19 420
2008 Not a person with a disability 40 41 9 7 3 0 0 81 10 6346

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 40 33 9 11 7 1 0 73 18 369
2017 Not a person with a disability 48 36 7 6 3 0 0 84 9 5578
2014 Person with a disability 38 33 9 11 8 0 0 71 19 416
2014 Not a person with a disability 45 37 7 7 4 0 0 82 11 6182
2011 Person with a disability 40 34 8 7 11 0 0 74 18 475
2011 Not a person with a disability 46 38 6 6 3 0 0 85 8 6746
2008 Person with a disability 43 33 9 9 6 0 0 76 15 422
2008 Not a person with a disability 45 40 6 5 3 0 0 86 8 6343

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 33 10 12 5 1 0 73 17 369
2017 Not a person with a disability 46 37 7 7 2 0 0 84 9 5571
2014 Person with a disability 32 36 11 12 8 1 1 69 21 416
2014 Not a person with a disability 42 38 10 7 2 0 0 81 9 6184

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 30 9 12 11 1 0 68 22 370
2017 Not a person with a disability 45 32 9 8 6 0 0 77 14 5580
2014 Person with a disability 32 32 10 13 13 0 0 64 26 416
2014 Not a person with a disability 39 35 11 9 6 0 0 74 15 6181
2011 Person with a disability 38 31 9 10 12 0 0 69 22 477
2011 Not a person with a disability 43 35 9 8 5 0 0 78 13 6746

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 18 14 13 20 4 12 44 40 370
2017 Not a person with a disability 28 23 11 12 12 3 11 59 28 5580
2014 Person with a disability 14 18 13 13 23 4 14 39 44 416
2014 Not a person with a disability 24 23 12 12 15 2 11 54 32 6185
2011 Person with a disability 20 18 11 17 20 2 13 44 43 477
2011 Not a person with a disability 27 22 11 13 15 2 10 56 32 6742
2008 Person with a disability 23 21 10 16 19 3 8 49 39 422
2008 Not a person with a disability 30 24 10 13 13 3 8 60 29 6343

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 37 12 13 9 1 0 65 23 370
2017 Not a person with a disability 34 43 10 7 4 0 0 78 12 5588
2014 Person with a disability 27 37 10 15 11 0 0 64 26 416
2014 Not a person with a disability 30 45 11 9 5 0 0 75 14 6183
2011 Person with a disability 29 36 13 10 11 0 0 66 22 476
2011 Not a person with a disability 35 41 12 8 5 0 0 76 13 6729
2008 Person with a disability 35 35 13 11 6 0 0 70 17 417
2008 Not a person with a disability 37 40 11 8 4 0 0 77 12 6308

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 26 18 16 18 1 0 48 35 369
2017 Not a person with a disability 28 36 15 12 9 0 0 65 21 5591
2014 Person with a disability 19 30 14 18 19 0 0 49 37 416
2014 Not a person with a disability 24 36 16 14 9 0 0 60 24 6184
2011 Person with a disability 22 31 13 19 16 0 0 53 35 478
2011 Not a person with a disability 24 38 15 13 9 0 0 63 22 6747

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 35 13 13 11 1 0 63 24 369
2017 Not a person with a disability 34 42 10 9 4 0 0 76 14 5583

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 36 12 8 8 2 0 72 16 369
2017 Not a person with a disability 43 40 8 5 3 0 0 83 8 5583
2014 Person with a disability 33 40 12 7 6 1 0 75 13 416
2014 Not a person with a disability 39 41 11 5 3 0 0 80 8 6181
2011 Person with a disability 36 37 12 8 6 1 0 74 14 477
2011 Not a person with a disability 40 41 10 6 3 1 0 81 9 6744
2008 Person with a disability 44 35 6 7 7 1 0 79 14 420
2008 Not a person with a disability 43 39 10 5 3 0 0 82 8 6342

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 29 14 16 18 1 0 52 34 369
2017 Not a person with a disability 32 37 12 10 8 0 0 69 18 5580

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 46 34 11 5 3 1 0 81 8 369
2017 Not a person with a disability 52 35 9 3 1 0 0 87 4 5577
2014 Person with a disability 56 32 6 3 2 0 0 88 6 415
2014 Not a person with a disability 59 30 7 3 1 0 0 89 4 6181
2011 Person with a disability 57 26 8 4 4 0 0 84 8 476
2011 Not a person with a disability 58 31 7 2 1 0 0 89 4 6748

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 38 14 15 11 1 0 59 26 367
2017 Not a person with a disability 32 41 11 10 6 0 0 73 16 5573
2014 Person with a disability 17 34 13 18 16 0 0 52 35 416
2014 Not a person with a disability 22 43 13 13 8 0 0 66 21 6188
2011 Person with a disability 29 33 13 13 11 0 0 63 24 475
2011 Not a person with a disability 32 41 11 10 5 0 0 73 16 6740

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 32 16 14 12 1 0 57 26 369
2017 Not a person with a disability 36 35 14 10 6 0 0 71 15 5581
2014 Person with a disability 21 36 15 13 14 1 0 58 27 416
2014 Not a person with a disability 29 37 15 12 7 0 0 66 19 6187

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 31 19 14 9 1 0 58 23 369
2017 Not a person with a disability 34 37 13 10 5 0 0 71 16 5571
2014 Person with a disability 22 36 15 14 13 0 0 59 27 416
2014 Not a person with a disability 28 39 15 11 6 0 0 67 17 6182
2011 Person with a disability 29 38 12 11 9 0 0 67 21 477
2011 Not a person with a disability 36 41 12 7 3 1 1 77 11 6730

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 35 16 10 7 1 0 66 18 368
2017 Not a person with a disability 41 40 11 5 3 0 0 81 9 5566
2014 Person with a disability 33 34 13 11 10 0 0 66 21 416
2014 Not a person with a disability 39 40 11 6 3 0 0 79 10 6183
2011 Person with a disability 33 37 12 11 8 0 0 70 18 477
2011 Not a person with a disability 41 41 9 6 3 0 0 82 9 6745
2008 Person with a disability 39 35 11 9 6 0 0 74 16 421
2008 Not a person with a disability 43 40 8 6 2 0 0 83 9 6343

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 37 16 8 6 1 2 69 15 370
2017 Not a person with a disability 35 37 16 8 4 0 1 72 12 5588
2014 Person with a disability 28 35 18 8 8 1 2 65 17 416
2014 Not a person with a disability 33 37 18 7 5 0 1 70 12 6184
2011 Person with a disability 31 33 22 6 7 0 1 64 14 477
2011 Not a person with a disability 34 35 18 7 5 0 0 70 12 6746
2008 Person with a disability 25 28 23 12 9 1 2 54 22 420
2008 Not a person with a disability 27 35 21 10 6 0 0 62 16 6337

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 27 30 14 6 2 4 21 47 367
2017 Not a person with a disability 10 24 37 18 8 1 3 26 35 5563
2014 Person with a disability 16 27 34 15 6 1 2 21 45 416
2014 Not a person with a disability 11 28 38 16 6 1 2 22 39 6162
2011 Person with a disability 17 29 33 12 5 1 2 18 47 478
2011 Not a person with a disability 11 26 36 18 6 1 2 25 38 6743
2008 Person with a disability 16 28 32 17 4 1 2 22 46 421
2008 Not a person with a disability 11 27 37 16 6 1 2 22 39 6328

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 21 29 18 8 3 6 29 39 368
2017 Not a person with a disability 10 17 30 23 13 2 4 39 30 5549
2014 Person with a disability 22 22 28 16 7 2 2 25 46 414
2014 Not a person with a disability 12 22 31 21 10 3 3 32 36 6158
2011 Person with a disability 18 23 26 15 9 4 4 27 45 477
2011 Not a person with a disability 11 19 29 23 12 2 4 38 31 6720
2008 Person with a disability 18 25 28 18 6 2 3 25 45 421
2008 Not a person with a disability 12 20 30 22 11 2 2 35 34 6320

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 25 25 11 8 2 4 19 54 369
2017 Not a person with a disability 21 25 28 14 7 2 3 22 48 5557
2014 Person with a disability 33 25 20 11 6 2 3 18 61 411
2014 Not a person with a disability 26 28 26 11 5 2 2 17 57 6160
2011 Person with a disability 26 28 23 12 6 2 3 19 56 476
2011 Not a person with a disability 20 26 29 14 6 1 3 21 48 6729
2008 Person with a disability 23 23 28 14 7 3 3 22 49 420
2008 Not a person with a disability 18 26 30 14 7 2 3 22 46 6310

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 21 23 23 10 1 4 35 41 366
2017 Not a person with a disability 10 17 33 24 11 1 3 37 29 5535
2014 Person with a disability 16 22 30 21 8 0 2 30 39 414
2014 Not a person with a disability 10 20 35 24 9 1 2 33 31 6154
2011 Person with a disability 15 19 32 21 9 1 3 31 35 476
2011 Not a person with a disability 9 18 34 25 10 1 3 36 28 6722
2008 Person with a disability 13 19 35 22 8 1 3 30 34 421
2008 Not a person with a disability 10 19 34 24 10 1 2 35 30 6311

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 21 21 15 8 4 5 25 52 369
2017 Not a person with a disability 18 23 27 17 9 2 4 28 43 5559
2014 Person with a disability 32 27 22 10 6 1 3 17 61 415
2014 Not a person with a disability 22 26 28 14 7 1 2 21 50 6163
2011 Person with a disability 22 25 28 12 7 2 3 20 50 475
2011 Not a person with a disability 16 23 30 18 9 1 3 29 40 6728
2008 Person with a disability 26 23 21 16 8 1 3 25 52 421
2008 Not a person with a disability 14 23 30 19 10 2 3 30 39 6317

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 19 24 22 11 5 5 37 37 369
2017 Not a person with a disability 13 18 29 21 12 3 5 36 33 5559
2014 Person with a disability 19 21 24 18 11 2 4 31 43 414
2014 Not a person with a disability 11 17 28 25 12 2 4 40 30 6161
2011 Person with a disability 18 24 25 16 10 2 5 28 45 474
2011 Not a person with a disability 12 18 28 23 12 2 5 38 31 6728
2008 Person with a disability 25 24 26 14 5 2 4 21 52 420
2008 Not a person with a disability 15 23 28 18 9 3 4 29 41 6326

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 24 28 12 5 3 5 19 51 368
2017 Not a person with a disability 17 23 33 14 8 3 3 23 42 5565
2014 Person with a disability 29 25 26 10 6 2 2 17 56 414
2014 Not a person with a disability 20 26 30 13 6 2 3 20 49 6165
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 70 13 6 4 4 1 2 86 8 368
2017 Not a person with a disability 70 15 6 5 3 0 3 87 7 5586
2014 Person with a disability 70 15 7 3 2 0 3 87 6 416
2014 Not a person with a disability 71 14 5 4 3 0 3 88 7 6183
2011 Person with a disability 64 16 7 4 4 0 6 85 8 475
2011 Not a person with a disability 69 14 6 5 3 0 3 86 9 6735
2008 Person with a disability 67 11 5 3 4 1 8 86 8 421
2008 Not a person with a disability 67 13 5 5 4 1 5 85 10 6335

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 26 16 14 17 3 2 50 33 369
2017 Not a person with a disability 26 31 15 11 8 5 4 63 21 5584
2014 Person with a disability 24 26 14 14 16 4 2 53 32 416
2014 Not a person with a disability 29 32 14 10 8 4 3 65 20 6183

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 26 9 13 18 1 0 61 31 369
2017 Not a person with a disability 44 29 9 10 7 1 0 74 17 5587
2014 Person with a disability 33 25 10 15 17 0 0 58 32 415
2014 Not a person with a disability 42 30 9 10 7 1 0 73 18 6184

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 31 11 15 12 2 0 61 28 369
2017 Not a person with a disability 34 36 11 11 6 2 1 71 18 5579
2014 Person with a disability 27 30 15 16 11 1 1 58 27 416
2014 Not a person with a disability 30 39 11 12 5 1 1 71 17 6181
2011 Person with a disability 26 36 11 16 8 2 1 64 25 478
2011 Not a person with a disability 32 37 11 11 6 2 1 71 17 6753
2008 Person with a disability 28 34 10 13 12 1 2 64 25 421
2008 Not a person with a disability 33 37 11 11 6 2 1 72 17 6346

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 22 14 14 17 9 1 50 35 369
2017 Not a person with a disability 29 27 14 11 8 10 1 63 21 5587
2014 Person with a disability 22 22 14 17 17 7 2 48 37 415
2014 Not a person with a disability 28 28 16 12 7 7 1 62 21 6182
2011 Person with a disability 26 24 13 15 13 9 1 54 31 477
2011 Not a person with a disability 33 26 13 10 9 7 1 65 21 6736
2008 Person with a disability 30 21 14 11 16 6 2 56 29 421
2008 Not a person with a disability 35 28 12 10 7 7 1 68 19 6343

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 8 19 18 18 17 17 3 34 43 370
2017 Not a person with a disability 13 22 17 16 12 18 3 44 35 5584
2014 Person with a disability 10 19 17 16 22 13 3 35 45 416
2014 Not a person with a disability 12 22 18 18 14 14 2 41 38 6181

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 32 8 13 8 1 0 71 21 369
2017 Not a person with a disability 45 36 8 7 4 0 0 81 11 5582
2014 Person with a disability 39 35 8 10 8 0 0 74 18 416
2014 Not a person with a disability 42 38 8 8 3 0 0 81 11 6183
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 26 14 13 10 1 0 62 23 370
2017 Not a person with a disability 44 32 10 7 5 1 1 77 13 5590
2014 Person with a disability 36 32 10 9 12 1 1 69 21 416
2014 Not a person with a disability 40 34 11 9 5 1 0 75 14 6186
2011 Person with a disability 36 28 11 11 12 1 0 65 24 476
2011 Not a person with a disability 37 35 12 10 6 0 0 72 16 6735
2008 Person with a disability 31 30 10 13 13 1 1 62 27 421
2008 Not a person with a disability 33 35 12 11 8 0 1 69 19 6345

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 24 13 11 9 2 0 67 20 369
2017 Not a person with a disability 49 28 10 6 4 2 1 78 11 5585
2014 Person with a disability 38 25 12 9 12 2 1 65 22 415
2014 Not a person with a disability 45 30 12 7 5 2 0 76 12 6185
2011 Person with a disability 38 26 12 11 11 2 1 65 22 478
2011 Not a person with a disability 43 31 12 7 5 2 1 75 13 6744
2008 Person with a disability 34 26 13 12 11 3 1 63 23 420
2008 Not a person with a disability 41 30 11 9 7 2 0 73 16 6341

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 29 9 13 11 1 0 67 24 370
2017 Not a person with a disability 46 32 9 8 5 1 1 78 13 5585
2014 Person with a disability 34 29 10 13 12 1 1 65 25 416
2014 Not a person with a disability 42 34 9 9 6 1 0 76 14 6182
2011 Person with a disability 38 28 9 12 12 1 0 67 24 478
2011 Not a person with a disability 40 34 10 10 6 0 0 74 16 6735
2008 Person with a disability 30 30 11 13 14 1 1 62 27 420
2008 Not a person with a disability 38 33 10 10 8 1 0 71 18 6341

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 78 10 5 1 2 1 2 91 4 368
2017 Not a person with a disability 78 12 4 2 2 0 2 92 4 5582
2014 Person with a disability 77 10 5 2 3 0 2 90 5 416
2014 Not a person with a disability 78 12 4 2 2 0 2 92 4 6182
2011 Person with a disability 74 11 6 2 3 0 5 89 5 476
2011 Not a person with a disability 77 12 4 2 2 0 3 91 5 6740
2008 Person with a disability 75 8 3 4 3 1 5 88 8 419
2008 Not a person with a disability 79 8 3 3 3 1 4 91 6 6333

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 50 22 7 6 8 5 2 78 15 366
2017 Not a person with a disability 50 25 8 5 5 3 4 81 11 5577
2014 Person with a disability 51 18 7 6 10 5 3 75 18 415
2014 Not a person with a disability 49 23 8 6 6 3 4 78 13 6187
2011 Person with a disability 46 23 6 7 12 2 3 73 21 477
2011 Not a person with a disability 46 26 9 7 7 2 3 76 15 6749

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 50 20 8 9 12 1 0 71 21 367
2017 Not a person with a disability 55 26 8 6 4 1 0 82 10 5580

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 22 11 6 11 2 0 72 17 367
2017 Not a person with a disability 57 23 10 4 4 2 0 82 8 5586

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 44 22 12 10 11 2 0 67 21 367
2017 Not a person with a disability 52 26 9 7 5 0 0 79 12 5578
2014 Person with a disability 45 23 10 11 11 1 0 68 22 416
2014 Not a person with a disability 48 28 10 7 5 0 0 77 13 6180
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 30 16 17 17 0 6 48 36 72
2017 Not a person with a disability 28 36 12 11 5 3 5 70 17 1334
2014 Person with a disability 17 33 14 11 14 5 6 56 28 99
2014 Not a person with a disability 26 36 13 10 6 3 5 68 18 1491

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 22 18 14 15 10 0 48 31 370
2017 Not a person with a disability 27 32 15 10 6 9 1 65 18 5591
2014 Person with a disability 18 28 18 13 14 9 0 50 30 416
2014 Not a person with a disability 24 33 18 10 6 10 0 63 17 6180
2011 Person with a disability 19 27 16 12 17 9 0 50 32 477
2011 Not a person with a disability 24 31 18 11 8 7 1 60 21 6736

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 24 18 17 18 4 0 45 37 370
2017 Not a person with a disability 24 33 18 13 9 3 0 59 23 5585
2014 Person with a disability 17 23 19 17 19 4 0 42 38 415
2014 Not a person with a disability 20 32 21 14 9 3 0 54 24 6174
2011 Person with a disability 16 27 16 17 21 3 0 45 39 476
2011 Not a person with a disability 20 33 19 14 11 3 0 55 25 6731
2008 Person with a disability 18 28 18 16 17 2 1 47 34 422
2008 Not a person with a disability 24 35 17 11 9 3 0 61 21 6339

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 24 22 17 17 7 0 40 36 369
2017 Not a person with a disability 17 30 20 17 10 7 0 50 29 5584
2014 Person with a disability 11 25 17 21 20 6 0 39 43 415
2014 Not a person with a disability 14 28 23 19 10 6 0 45 31 6181
2011 Person with a disability 10 29 17 19 17 8 0 42 39 477
2011 Not a person with a disability 12 33 21 18 10 6 0 48 30 6734
2008 Person with a disability 8 25 21 22 18 5 1 35 42 422
2008 Not a person with a disability 13 34 19 17 10 7 0 50 29 6332

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 25 15 15 23 6 0 42 42 369
2017 Not a person with a disability 20 29 17 14 13 7 0 53 29 5586
2014 Person with a disability 13 22 19 13 25 8 0 39 41 416
2014 Not a person with a disability 17 26 20 16 13 7 0 47 32 6177
2011 Person with a disability 12 24 14 18 23 8 0 40 45 476
2011 Not a person with a disability 15 30 19 15 13 8 0 49 31 6739
2008 Person with a disability 10 23 16 18 24 9 0 36 46 421
2008 Not a person with a disability 16 31 18 14 11 10 0 52 28 6333

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 24 16 22 20 4 0 40 43 370
2017 Not a person with a disability 16 32 18 17 12 4 0 50 31 5588
2014 Person with a disability 12 23 16 18 27 4 0 37 47 416
2014 Not a person with a disability 14 31 19 20 12 3 0 47 33 6176
2011 Person with a disability 12 25 14 24 22 2 0 38 48 476
2011 Not a person with a disability 13 32 18 21 12 3 0 47 35 6727
2008 Person with a disability 11 28 12 26 20 3 1 40 48 421
2008 Not a person with a disability 14 35 15 21 12 3 0 51 33 6337
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 35 21 12 8 2 1 58 20 369
2017 Not a person with a disability 26 42 17 9 4 2 0 70 14 5584
2014 Person with a disability 20 34 20 14 8 4 0 56 23 416
2014 Not a person with a disability 23 42 19 9 4 2 0 67 14 6182
2011 Person with a disability 20 38 18 13 9 2 0 59 22 474
2011 Not a person with a disability 24 43 17 10 5 1 0 68 15 6738

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 36 14 5 3 5 0 77 9 367
2017 Not a person with a disability 40 41 10 4 2 3 0 84 5 5573
2014 Person with a disability 39 35 11 5 2 6 1 80 8 416
2014 Not a person with a disability 39 41 11 4 2 4 1 83 6 6183
2011 Person with a disability 36 35 15 7 3 4 0 74 10 473
2011 Not a person with a disability 38 39 12 5 2 4 0 80 7 6737

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 32 10 11 10 4 1 67 22 369
2017 Not a person with a disability 35 37 12 8 5 3 1 75 13 5580
2014 Person with a disability 32 35 9 11 9 3 1 70 20 416
2014 Not a person with a disability 33 38 12 8 4 4 1 75 13 6186
2011 Person with a disability 35 26 10 11 13 5 1 64 25 475
2011 Not a person with a disability 31 34 12 10 6 5 1 70 17 6731
2008 Person with a disability 28 30 12 10 13 5 1 62 25 422
2008 Not a person with a disability 31 35 12 11 7 5 1 69 19 6334

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 24 20 16 13 5 1 48 30 369
2017 Not a person with a disability 23 32 20 12 7 5 1 58 20 5576
2014 Person with a disability 18 27 19 14 15 6 1 49 31 413
2014 Not a person with a disability 20 33 21 13 7 6 1 56 22 6180
2011 Person with a disability 16 27 20 12 15 8 2 48 30 476
2011 Not a person with a disability 16 34 22 13 8 6 1 53 23 6739

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 17 13 18 31 8 1 31 54 368
2017 Not a person with a disability 17 22 18 15 15 11 3 45 34 5580
2014 Person with a disability 11 14 12 20 33 8 1 29 59 416
2014 Not a person with a disability 13 20 19 17 17 11 2 38 39 6184
2011 Person with a disability 12 12 15 19 31 9 1 27 56 477
2011 Not a person with a disability 13 19 19 16 17 14 4 38 39 6744

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 62 18 8 5 3 2 3 84 8 369
2017 Not a person with a disability 59 21 8 4 2 1 3 84 7 5586
2014 Person with a disability 59 20 10 4 3 2 2 83 7 414
2014 Not a person with a disability 60 20 9 4 3 1 4 84 7 6184

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 66 19 7 3 2 2 2 88 5 370
2017 Not a person with a disability 68 19 6 2 1 2 2 91 3 5582
2014 Person with a disability 62 20 9 2 0 4 2 88 3 415
2014 Not a person with a disability 64 20 6 2 1 3 3 90 4 6179
2011 Person with a disability 61 16 9 2 2 3 6 85 4 477
2011 Not a person with a disability 65 18 7 3 1 2 4 88 4 6740
2008 Person with a disability 64 16 9 3 2 2 5 85 6 422
2008 Not a person with a disability 69 17 6 2 1 2 3 90 4 6336

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 23 17 20 22 3 0 39 43 369
2017 Not a person with a disability 23 33 16 15 10 2 0 58 26 5575
2014 Person with a disability 12 23 16 23 24 2 0 36 48 416
2014 Not a person with a disability 17 30 18 19 14 2 0 48 33 6183
2011 Person with a disability 17 25 16 16 20 4 1 44 38 478
2011 Not a person with a disability 22 34 16 15 11 2 1 57 27 6749
2008 Person with a disability 18 34 16 13 16 2 1 54 30 422
2008 Not a person with a disability 25 37 15 13 8 2 0 64 21 6339

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 13 13 18 38 2 2 27 59 368
2017 Not a person with a disability 19 25 15 17 19 3 2 46 38 5576
2014 Person with a disability 9 15 11 20 41 3 1 25 63 416
2014 Not a person with a disability 13 23 15 20 24 3 3 38 46 6181
2011 Person with a disability 11 20 14 17 33 3 1 33 52 477
2011 Not a person with a disability 15 27 16 18 20 2 2 44 40 6746
2008 Person with a disability 13 24 12 19 29 3 1 38 50 422
2008 Not a person with a disability 19 33 14 16 14 2 2 54 32 6329

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 29 20 18 15 6 0 44 35 369
2017 Not a person with a disability 21 36 20 11 6 5 0 60 19 5579

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 28 16 6 7 4 0 69 14 369
2017 Not a person with a disability 41 35 13 3 3 4 1 80 6 5577
2014 Person with a disability 39 33 13 6 4 4 0 75 11 416
2014 Not a person with a disability 44 35 12 3 2 4 0 83 5 6181

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 36 13 9 8 3 0 69 18 370
2017 Not a person with a disability 40 40 11 5 3 2 0 81 8 5584
2014 Person with a disability 32 33 15 10 7 3 0 67 17 415
2014 Not a person with a disability 41 38 12 4 2 2 0 81 7 6185
2011 Person with a disability 28 35 13 10 13 2 0 64 23 474
2011 Not a person with a disability 35 39 13 6 3 2 0 76 10 6735

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 32 15 8 10 1 0 66 19 370
2017 Not a person with a disability 46 37 8 5 3 0 0 83 8 5583
2014 Person with a disability 35 35 13 9 8 0 0 70 17 415
2014 Not a person with a disability 45 38 9 5 3 0 0 83 8 6184
2011 Person with a disability 30 34 13 11 12 1 0 64 23 475
2011 Not a person with a disability 41 37 11 6 4 1 0 79 10 6736
2008 Person with a disability 25 34 17 12 11 1 0 60 24 422
2008 Not a person with a disability 38 39 11 7 4 1 0 78 11 6337

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 27 22 10 15 1 0 53 25 369
2017 Not a person with a disability 36 34 16 8 6 1 0 70 14 5578
2014 Person with a disability 19 30 17 16 17 1 0 49 33 416
2014 Not a person with a disability 27 37 18 10 7 1 0 65 17 6183
2011 Person with a disability 21 28 19 15 15 1 0 50 30 476
2011 Not a person with a disability 30 36 18 9 6 1 0 66 15 6743

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 31 20 13 13 1 0 54 26 370
2017 Not a person with a disability 35 37 15 8 5 0 0 72 13 5587
2014 Person with a disability 18 34 16 18 14 0 0 52 32 414
2014 Not a person with a disability 27 39 16 11 6 0 0 66 18 6185
2011 Person with a disability 19 32 17 15 15 1 0 52 31 477
2011 Not a person with a disability 29 39 16 10 5 0 0 68 15 6740
2008 Person with a disability 21 33 15 16 14 0 0 54 30 421
2008 Not a person with a disability 31 40 13 10 5 0 0 71 15 6334

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 17 20 11 23 5 0 43 36 370
2017 Not a person with a disability 31 26 18 12 9 4 0 60 21 5577
2014 Person with a disability 21 17 15 18 22 7 1 41 43 416
2014 Not a person with a disability 26 27 20 13 10 4 0 55 24 6186
2011 Person with a disability 21 21 18 17 19 4 0 44 38 477
2011 Not a person with a disability 28 25 19 13 10 4 0 56 24 6740
2008 Person with a disability 22 24 15 14 20 5 1 48 36 422
2008 Not a person with a disability 28 28 17 13 8 5 1 59 23 6338
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Person with a disability 35 27 38 369
2017 Not a person with a disability 30 35 34 5585
2014 Person with a disability 36 26 38 416
2014 Not a person with a disability 29 35 36 6187
2011 Person with a disability 43 23 34 477
2011 Not a person with a disability 32 35 34 6747

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Person with a disability 9 23 45 8 3 12 129
2017 Not a person with a disability 12 32 34 7 7 7 1718
2014 Person with a disability 8 27 46 7 9999 12 152
2014 Not a person with a disability 11 30 38 10 9999 11 1816
2011 Person with a disability 14 25 44 8 9999 10 208
2011 Not a person with a disability 12 32 38 8 9999 10 2188
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 39 61 369
2017 Not a person with a disability 18 82 5573
2014 Person with a disability 35 65 415
2014 Not a person with a disability 19 81 6174

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 50 141
2017 Not a person with a disability 50 953
2014 Person with a disability 46 145
2014 Not a person with a disability 48 1112

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 74 141
2017 Not a person with a disability 63 953
2014 Person with a disability 71 145
2014 Not a person with a disability 62 1112

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 9 953
2014 Person with a disability 9 145
2014 Not a person with a disability 8 1112

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 4 953
2014 Person with a disability 0 145
2014 Not a person with a disability 3 1112

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 7 141
2017 Not a person with a disability 5 953
2014 Person with a disability 3 145
2014 Not a person with a disability 5 1112

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 6 141
2017 Not a person with a disability 8 953
2014 Person with a disability 7 145
2014 Not a person with a disability 8 1112

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 3 141
2017 Not a person with a disability 3 953
2014 Person with a disability 4 145
2014 Not a person with a disability 3 1112

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 44 141
2017 Not a person with a disability 43 954
2014 Person with a disability 44 145
2014 Not a person with a disability 42 1114

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 48 141
2017 Not a person with a disability 41 954
2014 Person with a disability 59 145
2014 Not a person with a disability 42 1114

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 56 141
2017 Not a person with a disability 46 954
2014 Person with a disability 61 145
2014 Not a person with a disability 43 1114

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 45 141
2017 Not a person with a disability 39 954
2014 Person with a disability 54 145
2014 Not a person with a disability 36 1114

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 45 141
2017 Not a person with a disability 33 954
2014 Person with a disability 44 145
2014 Not a person with a disability 30 1114

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 53 141
2017 Not a person with a disability 56 954
2014 Person with a disability 50 145
2014 Not a person with a disability 55 1114

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 38 141
2017 Not a person with a disability 33 954
2014 Person with a disability 37 145
2014 Not a person with a disability 33 1114

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 2 954
2014 Not a person with a disability 2 1114

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 6 141
2017 Not a person with a disability 7 954
2014 Person with a disability 4 145
2014 Not a person with a disability 6 1114

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 12 141
2017 Not a person with a disability 12 954
2014 Person with a disability 16 145
2014 Not a person with a disability 13 1114

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 57 141
2017 Not a person with a disability 47 954
2014 Person with a disability 59 145
2014 Not a person with a disability 44 1114

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 29 141
2017 Not a person with a disability 30 954
2014 Person with a disability 30 145
2014 Not a person with a disability 27 1114

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 16 141
2017 Not a person with a disability 13 954
2014 Person with a disability 24 145
2014 Not a person with a disability 12 1114

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 56 141
2017 Not a person with a disability 55 954
2014 Person with a disability 50 145
2014 Not a person with a disability 57 1113

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 30 141
2017 Not a person with a disability 30 954
2014 Person with a disability 29 145
2014 Not a person with a disability 27 1113

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 12 141
2017 Not a person with a disability 9 954
2014 Person with a disability 14 145
2014 Not a person with a disability 10 1113

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 27 141
2017 Not a person with a disability 17 954
2014 Person with a disability 28 145
2014 Not a person with a disability 16 1113

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 13 141
2017 Not a person with a disability 12 954
2014 Person with a disability 20 145
2014 Not a person with a disability 10 1113

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 12 141
2017 Not a person with a disability 7 954
2014 Person with a disability 10 145
2014 Not a person with a disability 5 1113

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 12 141
2017 Not a person with a disability 11 954
2014 Person with a disability 7 145
2014 Not a person with a disability 13 1113

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 15 141
2017 Not a person with a disability 10 954
2014 Person with a disability 14 145
2014 Not a person with a disability 10 1113

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 24 141
2017 Not a person with a disability 24 954
2014 Person with a disability 27 145
2014 Not a person with a disability 24 1113

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 124
2017 Not a person with a disability 12 896
2014 Person with a disability 15 130
2014 Not a person with a disability 11 1052

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 13 124
2017 Not a person with a disability 19 896
2014 Person with a disability 7 130
2014 Not a person with a disability 19 1052

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 124
2017 Not a person with a disability 8 896
2014 Person with a disability 9 130
2014 Not a person with a disability 9 1052

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 7 124
2017 Not a person with a disability 8 896
2014 Person with a disability 5 130
2014 Not a person with a disability 8 1052

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 6 124
2017 Not a person with a disability 9 896
2014 Person with a disability 15 130
2014 Not a person with a disability 12 1052

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 124
2017 Not a person with a disability 10 896
2014 Person with a disability 9 130
2014 Not a person with a disability 10 1052

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 14 124
2017 Not a person with a disability 16 896
2014 Person with a disability 15 130
2014 Not a person with a disability 11 1052

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 14 124
2017 Not a person with a disability 11 896
2014 Person with a disability 16 130
2014 Not a person with a disability 8 1052

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 20 124
2017 Not a person with a disability 11 896
2014 Person with a disability 22 130
2014 Not a person with a disability 9 1052

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 33 124
2017 Not a person with a disability 25 896
2014 Person with a disability 36 130
2014 Not a person with a disability 26 1052

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 14 124
2017 Not a person with a disability 8 896
2014 Person with a disability 11 130
2014 Not a person with a disability 10 1052

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 58 124
2017 Not a person with a disability 42 896
2014 Person with a disability 59 130
2014 Not a person with a disability 47 1052

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 5 124
2017 Not a person with a disability 1 896
2014 Person with a disability 4 130
2014 Not a person with a disability 1 1052

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 65 124
2017 Not a person with a disability 53 896
2014 Person with a disability 55 130
2014 Not a person with a disability 51 1052

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 5 124
2017 Not a person with a disability 2 896

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 124
2017 Not a person with a disability 16 896
2014 Person with a disability 18 130
2014 Not a person with a disability 11 1052

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 92 8 140
2017 Not a person with a disability 92 8 952

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 13 20 10 21 20 4 34 40 370
2017 Not a person with a disability 15 17 18 7 7 28 8 50 22 5590
2014 Person with a disability 11 15 18 14 15 24 2 36 40 416
2014 Not a person with a disability 13 17 19 7 7 29 8 48 22 6185

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 25 19 11 13 8 0 52 26 370
2017 Not a person with a disability 29 31 17 6 6 10 1 68 14 5581
2014 Person with a disability 18 26 18 11 14 13 1 50 29 414
2014 Not a person with a disability 22 28 20 7 5 16 2 62 14 6185
2011 Person with a disability 24 28 18 13 10 6 0 56 25 475
2011 Not a person with a disability 29 33 17 7 5 9 0 68 13 6745
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 44 9 4 3 2 4 83 7 369
2017 Not a person with a disability 27 50 9 6 2 2 4 82 8 5586
2014 Person with a disability 30 49 8 5 1 2 4 84 7 416
2014 Not a person with a disability 26 51 11 6 1 2 4 81 8 6181
2011 Person with a disability 32 48 7 4 3 1 4 85 8 476
2011 Not a person with a disability 25 52 10 7 2 1 3 80 9 6740
2008 Person with a disability 30 44 7 9 2 3 5 80 12 422
2008 Not a person with a disability 24 47 10 8 4 2 4 76 13 6340

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 11 19 23 6 11 25 6 42 25 368
2017 Not a person with a disability 10 22 22 7 4 26 9 49 17 5581
2014 Person with a disability 9 16 24 10 10 25 6 36 29 416
2014 Not a person with a disability 8 19 24 9 5 25 9 43 20 6183
2011 Person with a disability 8 19 23 13 12 18 6 36 34 478
2011 Not a person with a disability 8 20 25 8 5 27 8 43 20 6730

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 24 12 7 5 12 3 72 14 370
2017 Not a person with a disability 40 30 11 3 2 10 4 82 6 5586
2014 Person with a disability 35 26 13 5 6 11 4 73 12 416
2014 Not a person with a disability 36 33 12 4 2 10 4 80 6 6184
2011 Person with a disability 37 26 12 5 6 10 3 73 13 478
2011 Not a person with a disability 37 32 12 4 2 9 3 79 7 6741
2008 Person with a disability 29 31 13 8 6 10 4 69 15 421
2008 Not a person with a disability 35 32 12 4 2 11 4 79 7 6339

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 24 16 7 7 16 3 64 17 368
2017 Not a person with a disability 31 31 14 5 2 14 4 74 9 5576
2014 Person with a disability 25 25 16 8 7 15 4 62 18 416
2014 Not a person with a disability 27 32 15 5 2 14 4 72 9 6174
2011 Person with a disability 26 25 16 8 9 13 3 61 20 474
2011 Not a person with a disability 29 31 15 5 3 14 3 72 10 6729
2008 Person with a disability 23 27 19 11 8 9 4 57 21 422
2008 Not a person with a disability 33 30 14 6 3 10 4 73 11 6342
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 28 72 369
2017 Not a person with a disability 8 92 5570
2014 Person with a disability 25 75 412
2014 Not a person with a disability 6 94 6164

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 36 103
2017 Not a person with a disability 35 446
2014 Person with a disability 49 101
2014 Not a person with a disability 29 373

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 85 103
2017 Not a person with a disability 78 446
2014 Person with a disability 83 101
2014 Not a person with a disability 77 373

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 4 446
2014 Not a person with a disability 4 373

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 103
2017 Not a person with a disability 3 446
2014 Person with a disability 0 101
2014 Not a person with a disability 3 373

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 7 103
2017 Not a person with a disability 8 446
2014 Person with a disability 11 101
2014 Not a person with a disability 5 373

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 5 103
2017 Not a person with a disability 7 446
2014 Person with a disability 6 101
2014 Not a person with a disability 8 373

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 7 103
2017 Not a person with a disability 5 446
2014 Not a person with a disability 9 373

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 19 102
2017 Not a person with a disability 33 444
2014 Person with a disability 12 101
2014 Not a person with a disability 28 374

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 18 102
2017 Not a person with a disability 25 444
2014 Person with a disability 8 101
2014 Not a person with a disability 18 374

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 6 102
2017 Not a person with a disability 17 444
2014 Person with a disability 7 101
2014 Not a person with a disability 18 374

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 6 102
2017 Not a person with a disability 6 444
2014 Person with a disability 7 101
2014 Not a person with a disability 6 374

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 13 102
2017 Not a person with a disability 25 444
2014 Person with a disability 16 101
2014 Not a person with a disability 28 374

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 18 102
2017 Not a person with a disability 24 444
2014 Person with a disability 9 101
2014 Not a person with a disability 19 374

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 102
2017 Not a person with a disability 3 444
2014 Person with a disability 0 101
2014 Not a person with a disability 2 374

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 102
2017 Not a person with a disability 3 444

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 102
2017 Not a person with a disability 8 444
2014 Person with a disability 6 101
2014 Not a person with a disability 8 374

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 14 102
2017 Not a person with a disability 21 444
2014 Person with a disability 14 101
2014 Not a person with a disability 16 374

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 68 102
2017 Not a person with a disability 2 444
2014 Person with a disability 73 101
2014 Not a person with a disability 2 374

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 102
2014 Person with a disability 0 101

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 20 102
2017 Not a person with a disability 17 444
2014 Person with a disability 20 101
2014 Not a person with a disability 33 374

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 36 102
2017 Not a person with a disability 28 447
2014 Person with a disability 36 102
2014 Not a person with a disability 23 372

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 14 102
2017 Not a person with a disability 11 447
2014 Person with a disability 22 102
2014 Not a person with a disability 12 372

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 102
2017 Not a person with a disability 4 447
2014 Person with a disability 12 102
2014 Not a person with a disability 5 372

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 23 102
2017 Not a person with a disability 11 447
2014 Person with a disability 24 102
2014 Not a person with a disability 13 372

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 102
2017 Not a person with a disability 5 447
2014 Person with a disability 11 102
2014 Not a person with a disability 4 372

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 102
2017 Not a person with a disability 3 447
2014 Person with a disability 9 102
2014 Not a person with a disability 6 372

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 102
2017 Not a person with a disability 8 447
2014 Person with a disability 8 102
2014 Not a person with a disability 8 372

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 13 102
2017 Not a person with a disability 7 447
2014 Person with a disability 9 102
2014 Not a person with a disability 5 372

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 42 102
2017 Not a person with a disability 56 447
2014 Person with a disability 48 102
2014 Not a person with a disability 56 372

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 92
2017 Not a person with a disability 5 434
2014 Person with a disability 7 92
2014 Not a person with a disability 5 348

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 92
2017 Not a person with a disability 17 434
2014 Person with a disability 12 92
2014 Not a person with a disability 11 348

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 6 92
2017 Not a person with a disability 3 434
2014 Not a person with a disability 3 348

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 2 434
2014 Person with a disability 5 92
2014 Not a person with a disability 2 348

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 1 434
2014 Not a person with a disability 2 348

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 4 434
2014 Person with a disability 7 92
2014 Not a person with a disability 5 348

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 11 92
2017 Not a person with a disability 12 434
2014 Person with a disability 8 92
2014 Not a person with a disability 7 348

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 13 92
2017 Not a person with a disability 10 434
2014 Person with a disability 20 92
2014 Not a person with a disability 11 348

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 14 92
2017 Not a person with a disability 9 434
2014 Person with a disability 19 92
2014 Not a person with a disability 5 348

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 26 92
2017 Not a person with a disability 21 434
2014 Person with a disability 37 92
2014 Not a person with a disability 20 348

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 92
2017 Not a person with a disability 6 434
2014 Person with a disability 11 92
2014 Not a person with a disability 10 348

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 56 92
2017 Not a person with a disability 37 434
2014 Person with a disability 55 92
2014 Not a person with a disability 48 348

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 5 92
2017 Not a person with a disability 2 434
2014 Person with a disability 8 92
2014 Not a person with a disability 1 348

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 72 92
2017 Not a person with a disability 61 434
2014 Person with a disability 60 92
2014 Not a person with a disability 64 348

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 3 434

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 92
2017 Not a person with a disability 15 434
2014 Person with a disability 15 92
2014 Not a person with a disability 10 348

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 91 9 103
2017 Not a person with a disability 88 12 447

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 16 22 7 12 25 6 41 28 369
2017 Not a person with a disability 16 16 20 3 3 35 8 56 10 5584
2014 Person with a disability 12 15 21 6 11 30 5 41 26 416
2014 Not a person with a disability 14 15 20 3 2 36 9 54 9 6178

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 30 16 9 9 13 1 61 21 368
2017 Not a person with a disability 31 32 17 3 3 13 2 74 7 5574
2014 Person with a disability 21 26 19 6 9 18 1 58 18 416
2014 Not a person with a disability 26 28 19 3 2 19 2 69 6 6182
2011 Person with a disability 29 31 16 8 8 8 0 65 17 473
2011 Not a person with a disability 36 34 14 3 2 10 0 78 6 6733
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 23 18 15 28 1 2 39 43 369
2017 Not a person with a disability 18 24 20 14 21 1 2 43 36 5577

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 26 26 16 14 1 1 44 30 368
2017 Not a person with a disability 15 27 27 17 13 0 1 43 30 5577

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 32 18 16 14 1 3 51 31 368
2017 Not a person with a disability 21 30 23 14 9 1 2 53 23 5569

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 22 20 15 21 2 2 41 38 369
2017 Not a person with a disability 18 24 23 17 15 1 2 43 33 5576

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 24 12 5 6 2 11 72 13 367
2017 Not a person with a disability 40 25 15 6 5 1 9 71 12 5565

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 29 22 14 14 1 1 49 28 367
2017 Not a person with a disability 27 31 22 11 8 0 1 59 20 5566

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 25 25 16 12 1 3 45 29 364
2017 Not a person with a disability 26 33 21 11 7 1 1 61 18 5567

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 25 24 18 14 1 2 43 32 365
2017 Not a person with a disability 21 32 23 14 7 1 2 55 22 5558

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 25 23 13 16 1 2 45 30 364
2017 Not a person with a disability 27 33 20 11 7 1 2 61 19 5563

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 28 20 12 10 2 3 56 23 364
2017 Not a person with a disability 29 32 21 10 6 1 2 63 16 5552

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 28 17 9 10 1 2 63 19 369
2017 Not a person with a disability 49 26 13 6 4 0 2 77 10 5583

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 47 17 10 11 11 1 3 67 23 369
2017 Not a person with a disability 69 13 6 4 3 1 4 87 7 5582

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 31 10 6 6 1 2 78 12 368
2017 Not a person with a disability 53 28 10 4 2 0 3 83 7 5583

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 40 23 11 11 12 1 2 65 24 368
2017 Not a person with a disability 57 21 9 5 5 0 3 80 10 5577

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 13 6 2 2 1 32 86 6 369
2017 Not a person with a disability 51 13 5 2 1 0 27 89 5 5575

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 57 22 8 2 2 1 9 88 4 366
2017 Not a person with a disability 62 19 7 3 1 1 7 88 4 5550

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 50 21 11 6 6 1 4 75 13 368
2017 Not a person with a disability 62 18 7 4 4 1 4 84 8 5583

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 29 21 10 6 1 3 62 16 369
2017 Not a person with a disability 50 30 11 4 1 0 3 83 6 5572

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 6 22 40 18 13 0 1 29 31 369
2017 Not a person with a disability 11 31 37 13 6 0 0 43 19 5583

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 22 39 11 6 0 1 18 43 368
2017 Not a person with a disability 9 19 41 22 8 0 0 31 28 5584

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 38 14 7 9 2 1 69 17 370
2017 Not a person with a disability 34 40 13 6 5 2 0 76 11 5583

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 31 14 21 17 1 1 46 39 370
2017 Not a person with a disability 21 40 15 13 9 2 0 62 23 5585
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 58 42 370
2017 Not a person with a disability 18 82 5578
2014 Person with a disability 61 39 415
2014 Not a person with a disability 14 86 6168

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 84 16 216
2017 Not a person with a disability 81 19 991
2014 Person with a disability 81 19 251
2014 Not a person with a disability 79 21 869

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 30 9 14 6 1 0 71 20 181
2017 Not a person with a disability 53 33 6 6 2 0 0 86 8 813
2014 Person with a disability 46 31 5 15 3 0 1 77 18 206
2014 Not a person with a disability 52 33 7 4 2 1 1 87 6 699
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 23 16 12 20 3 2 25 75 370
2017 Not a person with a disability 25 23 20 13 14 4 1 27 73 5595

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 30 261
2017 Not a person with a disability 24 3883

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 35 261
2017 Not a person with a disability 40 3883

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 24 261
2017 Not a person with a disability 20 3883

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 38 261
2017 Not a person with a disability 43 3883

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 12 261
2017 Not a person with a disability 7 3883

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 48 261
2017 Not a person with a disability 41 3883

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Person with a disability 4 36 20 15 5 20 256
2017 Not a person with a disability 4 45 19 11 6 15 3801

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 11 21 13 15 31 1 8 35 51 261
2017 Not a person with a disability 10 21 16 18 25 3 8 35 48 3896

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 4 6 8 17 58 1 5 11 80 261
2017 Not a person with a disability 2 9 11 18 52 3 6 12 77 3892
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