2017 Public Service Employee Survey Results for Health Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PG

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 40 43 9 9 0 0 0 82 9 25
2017 PG-04 50 44 0 6 0 0 0 94 6 10
2014 PG 11 60 9 20 0 0 0 71 20 35
2014 PG-04 0 67 6 28 0 0 0 67 28 18
2011 PG 43 31 12 12 2 0 0 73 14 49
2011 PG-01 75 17 8 0 0 0 0 92 0 12
2011 PG-04 31 38 15 15 0 0 0 69 15 13
2008 PG 49 47 0 4 0 0 0 96 4 49
2008 PG-03 40 60 0 0 0 0 0 100 0 15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 72 19 4 4 0 0 0 91 4 25
2017 PG-04 72 28 0 0 0 0 0 100 0 10
2014 PG 63 29 9 0 0 0 0 91 0 35
2014 PG-04 72 17 11 0 0 0 0 89 0 18
2011 PG 80 14 4 0 2 0 0 94 2 49
2011 PG-01 92 8 0 0 0 0 0 100 0 12
2011 PG-04 69 23 8 0 0 0 0 92 0 13
2008 PG 80 10 8 0 0 0 2 92 0 49
2008 PG-03 67 13 20 0 0 0 0 80 0 15

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 77 17 0 2 4 0 0 94 6 25
2017 PG-04 83 11 0 6 0 0 0 94 6 10
2014 PG 60 23 6 6 6 0 0 83 11 35
2014 PG-04 61 11 6 11 11 0 0 72 22 18
2011 PG 63 24 2 6 4 0 0 88 10 49
2011 PG-01 75 17 0 8 0 0 0 92 8 12
2011 PG-04 54 46 0 0 0 0 0 100 0 13
2008 PG 65 22 2 6 2 0 2 90 8 49
2008 PG-03 47 40 7 7 0 0 0 87 7 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 44 29 13 15 0 0 0 72 15 25
2017 PG-04 53 20 22 6 0 0 0 72 6 10
2014 PG 34 43 3 9 11 0 0 77 20 35
2014 PG-04 28 33 6 11 22 0 0 61 33 18
2011 PG 41 35 16 6 2 0 0 76 8 49
2011 PG-01 33 50 8 8 0 0 0 83 8 12
2011 PG-04 46 31 23 0 0 0 0 77 0 13

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 41 33 13 14 0 0 0 74 14 25
2017 PG-04 42 42 11 6 0 0 0 83 6 10
2014 PG 17 40 11 20 11 0 0 57 31 35
2014 PG-04 11 33 22 22 11 0 0 44 33 18
2011 PG 16 27 22 12 22 0 0 43 35 49
2011 PG-01 25 42 25 8 0 0 0 67 8 12
2011 PG-04 8 8 8 31 46 0 0 15 77 13
2008 PG 35 53 2 10 0 0 0 88 10 49
2008 PG-03 33 53 0 13 0 0 0 87 13 15

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 56 31 9 4 0 0 0 87 4 25
2017 PG-04 53 36 11 0 0 0 0 89 0 10
2014 PG 37 31 17 11 3 0 0 69 14 35
2014 PG-04 33 22 22 17 6 0 0 56 22 18
2011 PG 43 33 10 10 4 0 0 76 14 49
2011 PG-01 42 42 8 8 0 0 0 83 8 12
2011 PG-04 62 15 8 15 0 0 0 77 15 13
2008 PG 45 35 12 4 4 0 0 80 8 49
2008 PG-03 40 33 20 7 0 0 0 73 7 15

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 68 19 4 9 0 0 0 87 9 25
2017 PG-04 72 28 0 0 0 0 0 100 0 10
2014 PG 49 40 3 6 3 0 0 89 9 35
2014 PG-04 50 33 0 11 6 0 0 83 17 18
2011 PG 49 29 16 6 0 0 0 78 6 49
2011 PG-01 42 50 8 0 0 0 0 92 0 12
2011 PG-04 46 31 8 15 0 0 0 77 15 13
2008 PG 47 39 12 0 2 0 0 86 2 49
2008 PG-03 27 60 13 0 0 0 0 87 0 15

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 60 32 0 9 0 0 0 91 9 25
2017 PG-04 72 17 0 11 0 0 0 89 11 10
2014 PG 40 31 17 11 0 0 0 71 11 35
2014 PG-04 44 28 11 17 0 0 0 72 17 18

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 57 22 4 13 4 0 0 79 17 25
2017 PG-04 61 28 0 11 0 0 0 89 11 10
2014 PG 29 40 11 9 11 0 0 69 20 35
2014 PG-04 17 33 17 11 22 0 0 50 33 18
2011 PG 46 31 2 19 2 0 0 77 21 48
2011 PG-01 58 33 0 8 0 0 0 92 8 12
2011 PG-04 38 31 0 31 0 0 0 69 31 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 33 20 25 4 6 8 4 60 12 25
2017 PG-04 11 11 53 0 6 20 0 27 7 10
2014 PG 23 23 6 17 29 0 3 47 47 35
2014 PG-04 22 17 6 11 44 0 0 39 56 18
2011 PG 14 27 6 14 29 4 6 45 48 49
2011 PG-01 17 42 8 8 8 8 8 70 20 12
2011 PG-04 8 15 8 15 38 0 15 27 64 13
2008 PG 24 27 14 16 0 8 10 63 20 49
2008 PG-03 20 33 7 20 0 13 7 67 25 15

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 32 52 9 3 4 0 0 84 7 25
2017 PG-04 31 58 11 0 0 0 0 89 0 10
2014 PG 20 51 17 3 9 0 0 71 11 35
2014 PG-04 17 50 17 6 11 0 0 67 17 18
2011 PG 37 33 14 12 4 0 0 69 16 49
2011 PG-01 58 33 8 0 0 0 0 92 0 12
2011 PG-04 38 31 0 31 0 0 0 69 31 13
2008 PG 35 49 8 8 0 0 0 84 8 49
2008 PG-03 33 67 0 0 0 0 0 100 0 15

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 45 31 9 11 4 0 0 76 16 25
2017 PG-04 53 36 0 11 0 0 0 89 11 10
2014 PG 20 29 11 17 23 0 0 49 40 35
2014 PG-04 6 22 11 28 33 0 0 28 61 18
2011 PG 29 24 10 22 12 2 0 54 35 49
2011 PG-01 58 17 8 17 0 0 0 75 17 12
2011 PG-04 31 8 0 38 23 0 0 38 62 13

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 41 39 9 11 0 0 0 80 11 25
2017 PG-04 42 47 11 0 0 0 0 89 0 10

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 52 32 13 3 0 0 0 84 3 25
2017 PG-04 50 39 11 0 0 0 0 89 0 10
2014 PG 24 53 15 0 9 0 0 76 9 34
2014 PG-04 18 47 18 0 18 0 0 65 18 17
2011 PG 43 31 6 8 10 2 0 75 19 49
2011 PG-01 58 33 8 0 0 0 0 92 0 12
2011 PG-04 46 23 8 8 15 0 0 69 23 13
2008 PG 51 35 14 0 0 0 0 86 0 49
2008 PG-03 33 67 0 0 0 0 0 100 0 15

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 41 35 0 24 0 0 0 76 24 25
2017 PG-04 53 36 0 11 0 0 0 89 11 10

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 60 35 0 4 0 0 0 96 4 24
2014 PG 49 40 9 0 3 0 0 89 3 35
2014 PG-04 56 33 6 0 6 0 0 89 6 18
2011 PG 65 22 4 4 4 0 0 88 8 49
2011 PG-01 75 25 0 0 0 0 0 100 0 12
2011 PG-04 77 8 0 15 0 0 0 85 15 13

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 40 43 0 13 4 0 0 83 17 25
2017 PG-04 39 50 0 11 0 0 0 89 11 10
2014 PG 14 40 20 11 14 0 0 54 26 35
2014 PG-04 11 33 11 17 28 0 0 44 44 18
2011 PG 41 22 12 10 14 0 0 63 24 49
2011 PG-01 58 25 17 0 0 0 0 83 0 12
2011 PG-04 46 15 0 15 23 0 0 62 38 13

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 41 34 17 9 0 0 0 74 9 25
2017 PG-04 20 69 11 0 0 0 0 89 0 10
2014 PG 20 40 17 9 14 0 0 60 23 35
2014 PG-04 11 33 11 17 28 0 0 44 44 18

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 49 22 13 16 0 0 0 71 16 25
2017 PG-04 53 36 0 11 0 0 0 89 11 10
2014 PG 17 31 17 23 11 0 0 49 34 35
2014 PG-04 6 33 17 28 17 0 0 39 44 18
2011 PG 31 45 6 10 8 0 0 76 18 49
2011 PG-01 42 42 0 8 8 0 0 83 17 12
2011 PG-04 31 23 8 23 15 0 0 54 38 13

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 48 43 4 4 0 0 0 91 4 25
2017 PG-04 61 39 0 0 0 0 0 100 0 10
2014 PG 34 40 14 9 3 0 0 74 11 35
2014 PG-04 28 39 17 11 6 0 0 67 17 18
2011 PG 47 33 10 6 4 0 0 80 10 49
2011 PG-01 58 33 8 0 0 0 0 92 0 12
2011 PG-04 38 38 15 8 0 0 0 77 8 13
2008 PG 41 45 10 4 0 0 0 86 4 49
2008 PG-03 47 53 0 0 0 0 0 100 0 15

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 31 50 9 9 2 0 0 81 11 25
2017 PG-04 28 55 11 0 6 0 0 83 6 10
2014 PG 20 26 26 17 11 0 0 46 29 35
2014 PG-04 22 22 33 11 11 0 0 44 22 18
2011 PG 24 27 33 12 2 0 2 52 15 49
2011 PG-01 42 17 42 0 0 0 0 58 0 12
2011 PG-04 23 31 23 23 0 0 0 54 23 13
2008 PG 37 43 14 6 0 0 0 80 6 49
2008 PG-03 27 53 20 0 0 0 0 80 0 15

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 0 28 42 14 13 0 4 28 29 25
2017 PG-04 0 17 66 17 0 0 0 17 17 10
2014 PG 11 43 34 11 0 0 0 11 54 35
2014 PG-04 11 50 28 11 0 0 0 11 61 18
2011 PG 8 41 33 4 6 4 4 11 53 49
2011 PG-01 8 42 25 8 17 0 0 25 50 12
2011 PG-04 15 38 38 8 0 0 0 8 54 13
2008 PG 6 31 41 12 4 2 4 17 39 49
2008 PG-03 0 33 53 7 0 7 0 7 36 15

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 17 15 35 12 17 0 4 30 33 25
2017 PG-04 11 6 75 9 0 0 0 9 17 10
2014 PG 26 20 37 14 3 0 0 17 46 35
2014 PG-04 33 11 33 17 6 0 0 22 44 18
2011 PG 10 23 27 17 13 8 2 33 37 48
2011 PG-01 9 9 18 18 36 9 0 60 20 11
2011 PG-04 15 46 15 15 8 0 0 23 62 13
2008 PG 6 15 25 31 15 4 4 50 23 48
2008 PG-03 0 27 27 33 7 7 0 43 29 15

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 13 38 33 8 9 0 0 16 51 25
2017 PG-04 0 33 58 9 0 0 0 9 33 10
2014 PG 20 20 49 6 6 0 0 11 40 35
2014 PG-04 22 17 50 6 6 0 0 11 39 18
2011 PG 19 27 38 6 4 0 6 11 49 48
2011 PG-01 8 17 50 8 17 0 0 25 25 12
2011 PG-04 31 23 31 8 0 0 8 8 58 13
2008 PG 8 41 20 16 10 0 4 28 51 49
2008 PG-03 7 60 27 7 0 0 0 7 67 15

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 4 31 25 28 13 0 0 40 35 25
2017 PG-04 0 36 33 31 0 0 0 31 36 10
2014 PG 12 38 38 9 3 0 0 12 50 34
2014 PG-04 17 33 33 11 6 0 0 17 50 18
2011 PG 12 29 27 24 6 0 2 31 42 49
2011 PG-01 0 25 33 25 17 0 0 42 25 12
2011 PG-04 15 15 31 38 0 0 0 38 31 13
2008 PG 2 22 39 24 8 0 4 34 26 49
2008 PG-03 0 27 53 20 0 0 0 20 27 15

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 13 22 44 9 13 0 0 21 35 25
2017 PG-04 0 17 61 22 0 0 0 22 17 10
2014 PG 69 17 11 3 0 0 0 3 86 35
2014 PG-04 72 11 11 6 0 0 0 6 83 18
2011 PG 31 25 29 8 6 0 0 15 56 48
2011 PG-01 9 18 45 0 27 0 0 27 27 11
2011 PG-04 23 38 31 8 0 0 0 8 62 13
2008 PG 8 18 33 20 10 4 6 34 30 49
2008 PG-03 0 20 47 20 7 7 0 29 21 15

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 21 15 44 9 12 0 0 20 36 25
2017 PG-04 11 6 72 11 0 0 0 11 17 10
2014 PG 20 34 29 17 0 0 0 17 54 35
2014 PG-04 11 39 39 11 0 0 0 11 50 18
2011 PG 8 39 18 16 12 4 2 30 50 49
2011 PG-01 8 8 33 8 33 0 8 45 18 12
2011 PG-04 15 54 0 23 8 0 0 31 69 13
2008 PG 20 16 29 16 10 4 4 29 40 49
2008 PG-03 0 33 53 7 0 7 0 7 36 15

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 11 17 60 3 9 0 0 12 29 25
2017 PG-04 0 11 80 9 0 0 0 9 11 10
2014 PG 20 31 34 11 3 0 0 14 51 35
2014 PG-04 28 22 33 11 6 0 0 17 50 18
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 68 13 13 2 4 0 0 81 6 25
2017 PG-04 61 22 11 6 0 0 0 83 6 10
2014 PG 66 14 9 6 3 3 0 82 9 35
2014 PG-04 61 11 11 6 6 6 0 76 12 18
2011 PG 73 4 6 6 6 0 4 81 13 49
2011 PG-01 92 0 0 8 0 0 0 92 8 12
2011 PG-04 69 0 8 0 8 0 15 82 9 13
2008 PG 71 14 0 6 2 2 4 91 9 49
2008 PG-03 53 27 0 7 7 0 7 86 14 15

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 41 36 13 7 0 3 0 79 7 25
2017 PG-04 31 50 11 0 0 9 0 88 0 10
2014 PG 23 26 17 20 11 0 3 50 32 35
2014 PG-04 22 28 6 28 11 0 6 53 41 18

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 64 23 4 9 0 0 0 87 9 25
2017 PG-04 72 28 0 0 0 0 0 100 0 10
2014 PG 31 29 11 11 17 0 0 60 29 35
2014 PG-04 17 33 11 11 28 0 0 50 39 18

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 37 36 6 11 9 0 0 74 20 25
2017 PG-04 20 64 17 0 0 0 0 83 0 10
2014 PG 23 17 23 23 11 0 3 41 35 35
2014 PG-04 11 17 28 28 17 0 0 28 44 18
2011 PG 33 37 6 12 10 2 0 71 23 49
2011 PG-01 25 33 17 8 17 0 0 58 25 12
2011 PG-04 23 38 0 15 15 8 0 67 33 13
2008 PG 39 37 10 8 4 0 2 77 13 49
2008 PG-03 40 40 13 0 7 0 0 80 7 15

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 41 24 13 11 4 4 3 70 16 25
2017 PG-04 39 33 11 6 0 11 0 81 6 10
2014 PG 23 20 6 17 29 3 3 45 48 35
2014 PG-04 17 11 11 22 33 6 0 29 59 18
2011 PG 31 20 18 20 6 4 0 53 28 49
2011 PG-01 8 33 33 17 8 0 0 42 25 12
2011 PG-04 31 8 23 23 8 8 0 42 33 13
2008 PG 45 24 16 6 6 0 2 71 13 49
2008 PG-03 47 27 13 7 7 0 0 73 13 15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 13 25 27 11 9 16 0 44 24 25
2017 PG-04 0 22 36 0 11 31 0 32 16 10
2014 PG 11 23 17 11 26 6 6 39 42 35
2014 PG-04 11 17 17 11 33 6 6 31 50 18

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 57 30 9 4 0 0 0 87 4 25
2017 PG-04 53 47 0 0 0 0 0 100 0 10
2014 PG 34 43 14 6 3 0 0 77 9 35
2014 PG-04 50 33 11 6 0 0 0 83 6 18
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 49 27 17 0 7 0 0 76 7 25
2017 PG-04 53 36 11 0 0 0 0 89 0 10
2014 PG 37 17 17 20 9 0 0 54 29 35
2014 PG-04 22 17 17 33 11 0 0 39 44 18
2011 PG 37 33 10 8 12 0 0 69 20 49
2011 PG-01 67 25 8 0 0 0 0 92 0 12
2011 PG-04 31 8 8 23 31 0 0 38 54 13
2008 PG 53 20 12 12 0 2 0 75 13 49
2008 PG-03 53 20 20 7 0 0 0 73 7 15

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 48 23 13 9 7 0 0 71 16 25
2017 PG-04 61 28 0 11 0 0 0 89 11 10
2014 PG 40 31 9 14 6 0 0 71 20 35
2014 PG-04 33 33 11 17 6 0 0 67 22 18
2011 PG 43 29 8 4 16 0 0 71 20 49
2011 PG-01 75 8 8 0 8 0 0 83 8 12
2011 PG-04 38 8 15 15 23 0 0 46 38 13
2008 PG 55 27 12 2 0 4 0 85 2 49
2008 PG-03 60 20 7 7 0 7 0 86 7 15

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 44 23 17 9 7 0 0 67 16 25
2017 PG-04 50 39 0 11 0 0 0 89 11 10
2014 PG 37 31 11 9 11 0 0 69 20 35
2014 PG-04 22 33 17 11 17 0 0 56 28 18
2011 PG 39 22 8 14 16 0 0 61 31 49
2011 PG-01 67 17 8 0 8 0 0 83 8 12
2011 PG-04 31 8 8 31 23 0 0 38 54 13
2008 PG 51 33 6 8 0 2 0 85 8 49
2008 PG-03 47 27 13 13 0 0 0 73 13 15

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 81 13 4 2 0 0 0 94 2 25
2017 PG-04 94 0 0 6 0 0 0 94 6 10
2014 PG 69 14 9 6 3 0 0 83 9 35
2014 PG-04 78 0 11 6 6 0 0 78 11 18
2011 PG 84 10 2 0 0 2 2 98 0 49
2011 PG-01 100 0 0 0 0 0 0 100 0 12
2011 PG-04 77 8 0 0 0 8 8 100 0 13
2008 PG 84 6 4 0 2 0 4 94 2 49
2008 PG-03 73 13 0 0 0 0 13 100 0 15

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 41 39 4 4 11 0 0 80 16 25
2017 PG-04 31 58 0 0 11 0 0 89 11 10
2014 PG 40 29 17 6 9 0 0 69 14 35
2014 PG-04 33 22 22 6 17 0 0 56 22 18
2011 PG 43 16 14 6 20 0 0 59 27 49
2011 PG-01 83 17 0 0 0 0 0 100 0 12
2011 PG-04 38 8 15 8 31 0 0 46 38 13

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 62 27 4 4 3 0 0 89 7 25
2017 PG-04 53 36 11 0 0 0 0 89 0 10

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 62 22 4 4 7 0 0 84 11 25
2017 PG-04 53 36 0 11 0 0 0 89 11 10

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 53 31 4 7 4 0 0 84 11 25
2017 PG-04 53 36 0 11 0 0 0 89 11 10
2014 PG 40 26 20 9 6 0 0 66 14 35
2014 PG-04 33 17 39 6 6 0 0 50 11 18
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 29 34 17 11 0 9 0 69 13 25
2017 PG-04 20 36 22 11 0 11 0 63 12 10
2014 PG 20 31 17 17 14 0 0 51 31 35
2014 PG-04 17 28 17 17 22 0 0 44 39 18
2011 PG 20 31 22 12 12 2 0 52 25 49
2011 PG-01 33 42 17 8 0 0 0 75 8 12
2011 PG-04 23 23 23 8 23 0 0 46 31 13

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 26 30 13 20 0 12 0 63 23 25
2017 PG-04 11 36 11 22 0 20 0 59 27 10
2014 PG 17 29 20 9 26 0 0 46 34 35
2014 PG-04 6 33 17 17 28 0 0 39 44 18
2011 PG 18 33 18 16 12 2 0 52 29 49
2011 PG-01 25 42 17 17 0 0 0 67 17 12
2011 PG-04 15 38 8 15 23 0 0 54 38 13
2008 PG 35 31 22 4 2 6 0 70 7 49
2008 PG-03 33 40 20 7 0 0 0 73 7 15

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 17 34 13 17 7 12 0 58 27 25
2017 PG-04 0 36 22 22 0 20 0 45 27 10
2014 PG 17 20 26 14 23 0 0 37 37 35
2014 PG-04 6 22 28 22 22 0 0 28 44 18
2011 PG 10 31 20 22 14 2 0 42 38 49
2011 PG-01 17 25 25 33 0 0 0 42 33 12
2011 PG-04 8 31 23 15 23 0 0 38 38 13
2008 PG 20 41 16 6 2 14 0 71 10 49
2008 PG-03 20 40 20 20 0 0 0 60 20 15

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 21 37 13 17 3 9 0 64 22 25
2017 PG-04 0 45 22 22 0 11 0 50 25 10
2014 PG 14 23 17 14 29 3 0 38 44 35
2014 PG-04 0 33 11 28 28 0 0 33 56 18
2011 PG 14 27 14 14 22 8 0 44 40 49
2011 PG-01 17 25 33 17 0 8 0 45 18 12
2011 PG-04 23 23 0 8 38 8 0 50 50 13
2008 PG 18 35 16 4 4 22 0 68 11 49
2008 PG-03 20 40 20 7 7 7 0 64 14 15

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 17 33 17 17 11 4 0 52 30 25
2017 PG-04 0 45 22 33 0 0 0 45 33 10
2014 PG 9 20 26 20 26 0 0 29 46 35
2014 PG-04 0 22 28 22 28 0 0 22 50 18
2011 PG 8 29 14 27 22 0 0 37 49 49
2011 PG-01 8 58 8 25 0 0 0 67 25 12
2011 PG-04 8 15 15 15 46 0 0 23 62 13
2008 PG 22 45 8 16 4 4 0 70 21 49
2008 PG-03 27 40 13 13 7 0 0 67 20 15
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 16 51 17 11 0 4 0 70 12 25
2017 PG-04 9 58 33 0 0 0 0 67 0 10
2014 PG 14 29 26 6 23 3 0 44 29 35
2014 PG-04 11 17 33 11 22 6 0 29 35 18
2011 PG 27 35 18 4 8 8 0 67 13 49
2011 PG-01 50 25 25 0 0 0 0 75 0 12
2011 PG-04 38 31 0 8 23 0 0 69 31 13

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 44 31 9 0 0 17 0 90 0 25
2017 PG-04 39 39 11 0 0 11 0 88 0 10
2014 PG 26 37 20 11 0 6 0 67 12 35
2014 PG-04 22 33 28 17 0 0 0 56 17 18
2011 PG 33 29 12 10 2 14 0 71 14 49
2011 PG-01 50 17 17 8 0 8 0 73 9 12
2011 PG-04 31 38 15 8 0 8 0 75 8 13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 36 35 17 7 0 4 0 75 8 25
2017 PG-04 31 47 11 11 0 0 0 78 11 10
2014 PG 20 46 17 3 14 0 0 66 17 35
2014 PG-04 17 44 17 6 17 0 0 61 22 18
2011 PG 35 33 13 8 4 6 0 73 13 48
2011 PG-01 50 33 8 8 0 0 0 83 8 12
2011 PG-04 38 23 15 8 8 8 0 67 17 13
2008 PG 37 33 10 6 0 14 0 81 7 49
2008 PG-03 27 47 13 7 0 7 0 79 7 15

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 37 18 20 16 4 4 0 58 21 25
2017 PG-04 11 36 31 22 0 0 0 47 22 10
2014 PG 17 29 26 14 14 0 0 46 29 35
2014 PG-04 22 11 33 17 17 0 0 33 33 18
2011 PG 23 21 23 15 8 10 0 49 26 48
2011 PG-01 33 17 25 8 17 0 0 50 25 12
2011 PG-04 31 15 15 23 0 15 0 55 27 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 25 30 19 13 2 12 0 62 17 25
2017 PG-04 0 33 20 11 6 31 0 48 24 10
2014 PG 9 6 40 14 26 3 3 15 42 35
2014 PG-04 6 0 50 22 22 0 0 6 44 18
2011 PG 8 24 18 12 16 18 2 41 36 49
2011 PG-01 17 42 25 0 17 0 0 58 17 12
2011 PG-04 0 31 23 8 15 23 0 40 30 13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 51 23 13 9 4 0 0 74 13 25
2017 PG-04 50 39 11 0 0 0 0 89 0 10
2014 PG 54 23 11 3 3 0 6 82 6 35
2014 PG-04 61 6 17 6 0 0 11 75 6 18

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 64 17 13 2 0 4 0 84 2 25
2017 PG-04 61 22 0 6 0 11 0 94 6 10
2014 PG 66 17 9 0 0 0 9 91 0 35
2014 PG-04 72 11 6 0 0 0 11 94 0 18
2011 PG 65 18 4 0 2 6 4 93 2 49
2011 PG-01 92 0 8 0 0 0 0 92 0 12
2011 PG-04 62 0 0 0 8 15 15 89 11 13
2008 PG 86 10 2 0 0 2 0 98 0 49
2008 PG-03 60 27 7 0 0 7 0 93 0 15

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 24 32 17 24 0 3 0 57 25 25
2017 PG-04 20 39 11 22 0 9 0 64 24 10
2014 PG 11 37 20 14 14 3 0 50 29 35
2014 PG-04 6 33 22 22 17 0 0 39 39 18
2011 PG 19 35 15 19 13 0 0 54 31 48
2011 PG-01 27 73 0 0 0 0 0 100 0 11
2011 PG-04 15 8 23 31 23 0 0 23 54 13
2008 PG 45 29 16 4 2 4 0 77 6 49
2008 PG-03 53 20 13 7 0 7 0 79 7 15

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 16 27 13 21 11 8 4 48 37 25
2017 PG-04 20 17 11 22 0 20 11 52 32 10
2014 PG 6 20 14 20 40 0 0 26 60 35
2014 PG-04 6 11 17 22 44 0 0 17 67 18
2011 PG 6 31 18 6 37 0 2 38 44 49
2011 PG-01 8 25 8 17 33 0 8 36 55 12
2011 PG-04 8 31 8 8 46 0 0 38 54 13
2008 PG 33 37 4 10 14 2 0 71 25 49
2008 PG-03 27 33 13 7 20 0 0 60 27 15

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 28 39 21 7 0 4 0 70 8 25
2017 PG-04 20 47 22 0 0 11 0 75 0 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 44 26 26 4 0 0 0 70 4 25
2017 PG-04 39 50 11 0 0 0 0 89 0 10
2014 PG 23 37 23 6 6 6 0 64 12 35
2014 PG-04 11 44 28 11 6 0 0 56 17 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 57 31 9 0 0 4 0 91 0 25
2017 PG-04 50 39 11 0 0 0 0 89 0 10
2014 PG 29 40 23 3 0 6 0 73 3 35
2014 PG-04 17 39 39 6 0 0 0 56 6 18
2011 PG 41 35 18 2 2 2 0 77 4 49
2011 PG-01 42 42 17 0 0 0 0 83 0 12
2011 PG-04 54 15 23 0 0 8 0 75 0 13

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 52 28 11 9 0 0 0 80 9 25
2017 PG-04 50 39 0 11 0 0 0 89 11 10
2014 PG 34 40 20 3 3 0 0 74 6 35
2014 PG-04 28 39 28 0 6 0 0 67 6 18
2011 PG 43 31 16 8 2 0 0 73 10 49
2011 PG-01 50 33 8 8 0 0 0 83 8 12
2011 PG-04 46 0 54 0 0 0 0 46 0 13
2008 PG 55 31 6 6 0 2 0 88 6 49
2008 PG-03 53 27 7 13 0 0 0 80 13 15

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 34 46 4 8 4 4 0 83 13 24
2017 PG-04 42 47 0 0 0 11 0 100 0 10
2014 PG 26 26 14 23 11 0 0 51 34 35
2014 PG-04 11 33 11 28 17 0 0 44 44 18
2011 PG 22 33 29 8 6 2 0 56 15 49
2011 PG-01 33 33 25 8 0 0 0 67 8 12
2011 PG-04 15 31 23 15 8 8 0 50 25 13

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 36 44 9 7 4 0 0 80 11 25
2017 PG-04 42 47 11 0 0 0 0 89 0 10
2014 PG 23 29 11 29 9 0 0 51 37 35
2014 PG-04 11 33 11 33 11 0 0 44 44 18
2011 PG 27 37 22 8 6 0 0 63 14 49
2011 PG-01 25 50 17 8 0 0 0 75 8 12
2011 PG-04 31 15 38 8 8 0 0 46 15 13
2008 PG 51 31 10 4 2 2 0 83 6 49
2008 PG-03 40 40 13 7 0 0 0 80 7 15

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 35 40 11 4 9 0 0 76 13 25
2017 PG-04 50 28 11 0 11 0 0 78 11 10
2014 PG 20 17 17 23 23 0 0 37 46 35
2014 PG-04 11 17 28 11 33 0 0 28 44 18
2011 PG 24 29 16 16 12 2 0 54 29 49
2011 PG-01 25 42 8 17 8 0 0 67 25 12
2011 PG-04 23 23 15 15 15 8 0 50 33 13
2008 PG 35 43 6 12 2 2 0 79 15 49
2008 PG-03 33 40 7 20 0 0 0 73 20 15
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PG 38 30 32 25
2017 PG-04 33 56 11 10
2014 PG 31 20 49 35
2014 PG-04 44 17 39 18
2011 PG 37 31 33 49
2011 PG-01 42 17 42 12
2011 PG-04 31 38 31 13
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PG-04 0 100 10
2014 PG 20 80 35

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 20 19 20 4 0 24 13 62 7 25
2017 PG-04 11 28 33 0 0 28 0 54 0 10
2014 PG 14 14 31 3 0 29 9 45 5 35
2014 PG-04 17 17 33 6 0 28 0 46 8 18

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 37 27 24 0 0 8 4 73 0 25
2017 PG-04 22 47 22 0 0 9 0 76 0 10
2014 PG 14 26 31 3 0 20 6 54 4 35
2014 PG-04 17 28 33 6 0 17 0 53 7 18
2011 PG 24 27 24 6 4 14 0 60 12 49
2011 PG-01 25 33 33 8 0 0 0 58 8 12
2011 PG-04 31 23 15 0 8 23 0 70 10 13
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 36 45 13 6 0 0 0 81 6 25
2017 PG-04 39 55 0 6 0 0 0 94 6 10
2014 PG 14 66 14 3 3 0 0 80 6 35
2014 PG-04 22 67 6 0 6 0 0 89 6 18
2011 PG 16 55 14 8 2 4 0 74 11 49
2011 PG-01 8 58 25 8 0 0 0 67 8 12
2011 PG-04 31 46 15 8 0 0 0 77 8 13
2008 PG 22 47 8 16 6 0 0 69 22 49
2008 PG-03 33 27 13 27 0 0 0 60 27 15

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 17 19 17 15 0 20 12 53 22 25
2017 PG-04 11 31 11 17 0 31 0 60 24 10
2014 PG 6 17 40 6 3 17 11 32 12 35
2014 PG-04 11 17 33 6 6 17 11 38 15 18
2011 PG 6 27 27 6 8 24 2 44 19 49
2011 PG-01 8 33 17 0 8 33 0 63 13 12
2011 PG-04 0 23 46 0 8 23 0 30 10 13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 28 32 16 4 0 16 4 75 5 25
2017 PG-04 20 50 22 0 0 9 0 76 0 10
2014 PG 23 49 17 0 0 11 0 81 0 35
2014 PG-04 17 56 17 0 0 11 0 81 0 18
2011 PG 35 29 12 6 2 16 0 76 10 49
2011 PG-01 67 25 8 0 0 0 0 92 0 12
2011 PG-04 38 23 15 15 0 8 0 67 17 13
2008 PG 39 22 14 2 0 22 0 79 3 49
2008 PG-03 33 20 27 0 0 20 0 67 0 15

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 25 32 21 3 0 15 4 70 4 25
2017 PG-04 20 50 22 0 0 9 0 76 0 10
2014 PG 17 46 14 9 3 11 0 71 13 35
2014 PG-04 17 50 11 11 6 6 0 71 18 18
2011 PG 29 31 15 2 2 21 0 76 5 48
2011 PG-01 50 33 0 0 0 17 0 100 0 12
2011 PG-04 38 23 15 0 0 23 0 80 0 13
2008 PG 41 29 16 0 0 14 0 81 0 49
2008 PG-03 33 33 20 0 0 13 0 77 0 15
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 16 11 37 0 0 32 4 42 0 25
2017 PG-04 11 17 44 0 0 28 0 38 0 10
2014 PG 9 20 37 3 0 20 11 42 4 35
2014 PG-04 17 17 39 6 0 17 6 43 7 18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 29 44 20 0 0 8 0 78 0 25
2017 PG-04 11 69 11 0 0 9 0 88 0 10
2014 PG 12 29 29 3 3 21 3 54 8 34
2014 PG-04 12 24 35 6 6 18 0 43 14 17
2011 PG 33 29 27 0 2 10 0 68 2 49
2011 PG-01 33 25 42 0 0 0 0 58 0 12
2011 PG-04 23 31 31 0 0 15 0 64 0 13
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 16 25 16 12 28 0 4 42 41 25
2017 PG-04 22 31 22 9 6 0 11 59 16 10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 9 39 29 19 4 0 0 48 23 25
2017 PG-04 11 42 42 6 0 0 0 53 6 10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 21 38 18 13 10 0 0 59 23 24
2017 PG-04 31 22 22 11 14 0 0 53 25 10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 9 32 37 11 11 0 0 41 22 25
2017 PG-04 0 42 53 6 0 0 0 42 6 10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 56 13 13 2 0 0 16 82 3 25
2017 PG-04 42 22 0 6 0 0 31 92 8 10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 36 26 21 9 9 0 0 62 17 25
2017 PG-04 42 33 25 0 0 0 0 75 0 10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 33 26 24 13 4 0 0 59 17 25
2017 PG-04 33 45 22 0 0 0 0 78 0 10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 21 36 38 4 0 0 0 58 4 25
2017 PG-04 11 53 36 0 0 0 0 64 0 10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 28 28 36 9 0 0 0 55 9 25
2017 PG-04 31 39 20 11 0 0 0 69 11 10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 32 36 19 13 0 0 0 68 13 25
2017 PG-04 31 42 17 11 0 0 0 72 11 10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 40 25 15 8 9 0 4 68 17 25
2017 PG-04 44 20 28 9 0 0 0 64 9 10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 83 9 0 0 0 4 4 100 0 25
2017 PG-04 89 11 0 0 0 0 0 100 0 10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 38 57 0 0 4 0 0 96 4 25
2017 PG-04 44 56 0 0 0 0 0 100 0 10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 45 37 16 2 0 0 0 82 2 25
2017 PG-04 53 42 0 6 0 0 0 94 6 10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 36 16 0 0 4 0 44 92 8 25
2017 PG-04 50 0 0 0 0 0 50 100 0 10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 75 20 0 0 0 0 4 100 0 25
2017 PG-04 69 20 0 0 0 0 11 100 0 10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 71 20 4 0 0 0 4 96 0 25
2017 PG-04 78 11 0 0 0 0 11 100 0 10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 42 45 4 4 4 0 0 87 9 25
2017 PG-04 58 31 11 0 0 0 0 89 0 10

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 16 36 37 11 0 0 0 52 11 25
2017 PG-04 22 42 31 6 0 0 0 64 6 10

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 4 17 43 23 13 0 0 36 21 25
2017 PG-04 0 22 36 31 11 0 0 42 22 10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 69 26 4 0 0 0 0 96 0 25
2017 PG-04 61 28 11 0 0 0 0 89 0 10

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 28 39 13 20 0 0 0 67 20 25
2017 PG-04 31 36 22 11 0 0 0 67 11 10
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 20 20 28 13 15 4 0 21 79 25
2017 PG-04 22 31 31 11 6 0 0 22 78 10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PG 11 19

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PG 35 19

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PG 17 19

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PG 28 19

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PG 0 19

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PG 43 19

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PG 18 27 23 21 6 6 18

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 6 17 21 23 18 0 16 27 49 19

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 6 6 10 17 47 4 11 13 75 19
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