2017 Public Service Employee Survey Results for Health Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	23	51	5	16	5	1	74	21	113
2017	PC-02	22	54	11	13	0	0	76	13	30
2017	PC-03	25	42	2	19	10	2	69	29	52
2017	PC-04	19	62	5	10	5	0	81	14	21
2014	PC	24	50	5	16	5	0	74	21	110
2014	PC-02	33	57	0	4	5	0	91	9	21
2014	PC-03	16	54	11	14	5	0	70	19	57
2014	PC-04	23	50	0	23	5	0	73	27	22
2011	PC	34	49	4	10	2	0	83	13	136
2011	PC-02	52	31	0	14	3	0	83	17	29
2011	PC-03	27	55	8	8	3	0	82	11	66
2011	PC-04	37	47	0	17	0	0	83	17	30
2008	PC	33	50	4	10	3	0	83	13	105
2008	PC-02	47	26	11	11	5	0	74	16	19
2008	PC-03	31	56	3	7	3	0	86	10	59
2008	PC-04	44	44	0	13	0	0	88	13	16

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	60	20	9	7	2	0	2	82	9	113
2017	PC-02	70	20	6	3	0	0	0	90	3	30
2017	PC-03	58	17	12	10	4	0	0	75	13	52
2017	PC-04	52	29	10	5	0	0	5	85	5	21
2014	PC	64	22	4	4	6	1	0	87	9	110
2014	PC-02	81	14	0	0	5	0	0	95	5	21
2014	PC-03	61	23	5	5	4	2	0	86	9	57
2014	PC-04	50	32	5	5	9	0	0	82	14	22
2011	PC	65	21	3	4	3	0	4	89	8	136
2011	PC-02	69	17	0	10	0	0	3	89	11	29
2011	PC-03	62	24	3	2	5	0	5	90	6	66
2011	PC-04	67	13	7	7	3	0	3	83	10	30
2008	PC	69	18	4	3	5	1	0	88	8	104
2008	PC-02	74	11	5	0	5	5	0	89	6	19
2008	PC-03	69	16	5	5	5	0	0	84	10	58
2008	PC-04	81	13	0	0	6	0	0	94	6	16

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	64	13	4	11	8	1	78	19	113
2017	PC-02	74	14	6	0	6	0	87	6	30
2017	PC-03	60	10	2	19	10	0	69	29	52
2017	PC-04	62	14	0	10	10	5	80	20	21
2014	PC	65	13	4	5	13	1	79	18	110
2014	PC-02	86	0	0	5	10	0	86	14	21
2014	PC-03	58	16	7	7	12	0	74	19	57
2014	PC-04	59	18	0	0	18	5	81	19	22
2011	PC	63	13	4	13	6	3	77	19	136
2011	PC-02	69	14	0	7	10	0	83	17	29
2011	PC-03	56	15	3	14	8	5	75	22	66
2011	PC-04	57	10	10	20	0	3	69	21	30
2008	PC	71	14	1	9	5	0	86	13	105
2008	PC-02	79	5	0	11	5	0	84	16	19
2008	PC-03	66	14	2	12	7	0	80	19	59
2008	PC-04	81	19	0	0	0	0	100	0	16

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	31	48	7	11	4	79	14	113
2017	PC-02	27	49	3	20	0	76	20	30
2017	PC-03	31	56	8	6	0	87	6	52
2017	PC-04	24	38	10	10	19	62	29	21
2014	PC	34	32	7	18	9	65	27	110
2014	PC-02	43	33	10	15	0	76	15	21
2014	PC-03	33	26	11	21	9	60	30	57
2014	PC-04	27	41	0	14	18	68	32	22
2011	PC	40	35	11	7	7	76	13	136
2011	PC-02	34	38	21	3	3	72	7	29
2011	PC-03	38	36	11	6	9	74	15	66
2011	PC-04	47	33	7	10	3	80	13	30

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	17	49	13	16	4	1	67	20	113
2017	PC-02	19	49	7	16	3	5	72	20	30
2017	PC-03	19	44	15	17	4	0	63	21	52
2017	PC-04	10	62	24	5	0	0	71	5	21
2014	PC	21	48	11	16	4	1	70	19	110
2014	PC-02	29	38	9	19	0	5	70	20	21
2014	PC-03	16	56	9	14	5	0	72	19	57
2014	PC-04	23	45	14	14	5	0	68	18	22
2011	PC	25	47	10	14	3	1	73	17	136
2011	PC-02	28	45	10	14	3	0	72	17	29
2011	PC-03	18	52	12	15	3	0	70	18	66
2011	PC-04	33	40	10	13	3	0	73	17	30
2008	PC	30	45	12	9	4	0	75	12	105
2008	PC-02	32	42	5	11	11	0	74	21	19
2008	PC-03	25	51	12	8	3	0	76	12	59
2008	PC-04	50	31	13	6	0	0	81	6	16

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	36	42	8	8	6	78	14	113
2017	PC-02	37	43	0	13	7	80	20	30
2017	PC-03	40	35	13	4	8	75	12	52
2017	PC-04	24	57	9	5	5	81	10	21
2014	PC	35	42	12	7	5	76	12	110
2014	PC-02	34	43	5	14	5	76	19	21
2014	PC-03	28	38	21	7	5	67	12	57
2014	PC-04	41	50	0	5	5	91	9	22
2011	PC	38	44	6	9	4	82	13	136
2011	PC-02	24	45	3	14	14	69	28	29
2011	PC-03	27	55	8	9	2	82	11	66
2011	PC-04	63	27	3	7	0	90	7	30
2008	PC	36	48	9	7	1	84	8	105
2008	PC-02	21	68	11	0	0	89	0	19
2008	PC-03	39	41	12	7	2	80	8	59
2008	PC-04	56	38	0	6	0	94	6	16

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	44	37	10	5	4	81	10	113
2017	PC-02	42	32	14	6	6	74	13	30
2017	PC-03	50	31	10	6	4	81	10	52
2017	PC-04	29	62	5	5	0	90	5	21
2014	PC	39	44	5	7	4	84	11	110
2014	PC-02	38	48	0	9	5	86	14	21
2014	PC-03	33	44	11	9	4	77	12	57
2014	PC-04	41	50	0	5	5	91	9	22
2011	PC	39	45	7	5	4	84	9	135
2011	PC-02	21	43	14	11	11	64	21	28
2011	PC-03	32	55	6	6	2	86	8	66
2011	PC-04	67	30	0	0	3	97	3	30
2008	PC	39	44	9	8	1	83	9	105
2008	PC-02	32	53	11	5	0	84	5	19
2008	PC-03	37	42	8	10	2	80	12	59
2008	PC-04	69	25	6	0	0	94	0	16

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	41	44	5	7	2	1	0	86	9	113
2017	PC-02	29	50	3	13	0	5	0	83	13	30
2017	PC-03	46	44	6	2	2	0	0	90	4	52
2017	PC-04	43	33	10	9	5	0	0	76	14	21
2014	PC	44	39	7	6	3	0	1	83	9	110
2014	PC-02	43	43	5	5	0	0	4	90	5	21
2014	PC-03	44	37	9	7	4	0	0	81	11	57
2014	PC-04	36	50	9	0	5	0	0	86	5	22

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	50	34	2	7	6	1	85	14	113
2017	PC-02	55	26	0	11	3	5	85	15	30
2017	PC-03	46	38	4	6	6	0	85	12	52
2017	PC-04	52	33	0	10	5	0	86	14	21
2014	PC	43	36	8	5	7	0	79	13	110
2014	PC-02	52	33	10	0	5	0	86	5	21
2014	PC-03	42	35	9	11	4	0	77	14	57
2014	PC-04	32	45	9	0	14	0	77	14	22
2011	PC	49	32	5	10	4	0	80	15	136
2011	PC-02	52	31	3	10	3	0	83	14	29
2011	PC-03	44	38	6	8	5	0	82	12	66
2011	PC-04	57	23	7	10	3	0	80	13	30

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	30	26	9	13	14	2	7	61	29	113
2017	PC-02	26	27	0	15	10	6	17	68	32	30
2017	PC-03	37	27	12	10	12	0	4	66	22	52
2017	PC-04	33	24	10	14	14	0	5	60	30	21
2014	PC	32	26	9	9	12	3	9	66	24	110
2014	PC-02	34	29	14	5	4	10	5	73	11	21
2014	PC-03	37	26	11	9	7	2	9	71	18	57
2014	PC-04	18	27	5	14	23	0	14	53	42	22
2011	PC	29	27	9	17	11	3	4	60	30	136
2011	PC-02	31	34	3	14	7	3	7	73	23	29
2011	PC-03	35	23	9	17	9	3	5	62	28	66
2011	PC-04	17	33	10	20	13	3	3	54	36	30
2008	PC	33	27	9	14	10	3	5	65	26	105
2008	PC-02	42	11	11	11	0	11	16	71	14	19
2008	PC-03	31	37	7	14	8	2	2	70	23	59
2008	PC-04	38	13	0	25	19	0	6	53	47	16

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	21	45	13	11	10	0	66	21	113
2017	PC-02	15	52	6	10	18	0	66	27	30
2017	PC-03	27	35	21	10	8	0	62	17	52
2017	PC-04	14	67	5	10	5	0	81	14	21
2014	PC	30	45	6	14	5	0	75	19	110
2014	PC-02	24	52	10	9	5	0	76	14	21
2014	PC-03	26	39	9	19	7	0	65	26	57
2014	PC-04	36	55	0	5	5	0	91	9	22
2011	PC	27	41	14	12	5	1	69	17	135
2011	PC-02	17	38	14	21	10	0	55	31	29
2011	PC-03	20	45	15	14	5	2	66	19	65
2011	PC-04	50	40	7	0	3	0	90	3	30
2008	PC	30	49	10	9	3	0	79	11	105
2008	PC-02	32	47	11	5	5	0	79	11	19
2008	PC-03	29	49	8	10	3	0	78	14	59
2008	PC-04	50	44	6	0	0	0	94	0	16

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	19	38	18	14	11	1	57	25	113
2017	PC-02	15	38	20	17	10	0	53	27	30
2017	PC-03	25	33	21	12	10	0	58	21	52
2017	PC-04	5	52	14	9	14	5	60	25	21
2014	PC	19	45	16	11	8	0	65	19	110
2014	PC-02	24	33	38	5	0	0	57	5	21
2014	PC-03	17	46	14	12	11	0	63	23	57
2014	PC-04	14	64	9	9	5	0	77	14	22
2011	PC	18	42	14	14	12	0	60	26	136
2011	PC-02	21	31	10	21	17	0	52	38	29
2011	PC-03	18	39	15	14	14	0	58	27	66
2011	PC-04	13	57	17	13	0	0	70	13	30

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	24	43	8	18	8	66	26	113
2017	PC-02	13	53	6	20	8	66	28	30
2017	PC-03	35	31	8	17	10	65	27	52
2017	PC-04	19	43	14	19	5	62	24	21

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	36	38	11	7	8	74	15	113
2017	PC-02	22	48	13	14	3	70	17	30
2017	PC-03	42	31	10	8	10	73	17	52
2017	PC-04	29	52	14	0	5	81	5	21
2014	PC	37	35	14	6	7	73	14	110
2014	PC-02	48	33	14	0	5	81	5	21
2014	PC-03	28	37	14	12	9	65	21	57
2014	PC-04	32	41	18	0	9	73	9	22
2011	PC	36	48	6	6	4	84	10	135
2011	PC-02	28	52	0	14	7	79	21	29
2011	PC-03	30	52	11	5	3	82	8	66
2011	PC-04	52	41	3	0	3	93	3	29
2008	PC	31	48	10	9	2	79	10	105
2008	PC-02	32	53	5	5	5	84	11	19
2008	PC-03	29	47	10	12	2	76	14	59
2008	PC-04	56	25	13	6	0	81	6	16

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	22	40	16	8	13	63	21	113
2017	PC-02	15	38	20	16	11	53	27	30
2017	PC-03	27	35	21	4	13	62	17	52
2017	PC-04	14	62	0	10	14	76	24	21

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	42	39	12	4	4	81	7	113
2017	PC-02	27	49	13	3	7	77	10	30
2017	PC-03	46	31	15	4	4	77	8	52
2017	PC-04	43	48	5	5	0	90	5	21
2014	PC	56	26	9	4	4	83	8	110
2014	PC-02	72	28	0	0	0	100	0	21
2014	PC-03	44	28	16	5	7	72	12	57
2014	PC-04	64	27	0	5	5	91	9	22
2011	PC	54	30	11	3	1	85	4	136
2011	PC-02	38	38	21	3	0	76	3	29
2011	PC-03	50	35	9	5	2	85	6	66
2011	PC-04	80	13	3	0	3	93	3	30

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	20	45	16	12	6	1	66	18	113
2017	PC-02	13	42	23	11	6	5	58	18	30
2017	PC-03	29	35	15	13	8	0	63	21	52
2017	PC-04	14	62	14	10	0	0	76	10	21
2014	PC	18	45	12	18	6	0	64	25	110
2014	PC-02	19	48	10	24	0	0	67	24	21
2014	PC-03	14	42	18	21	5	0	56	26	57
2014	PC-04	18	55	5	14	9	0	73	23	22
2011	PC	28	48	10	10	4	0	76	14	136
2011	PC-02	21	55	3	14	7	0	76	21	29
2011	PC-03	23	52	11	11	5	0	74	15	66
2011	PC-04	40	33	20	7	0	0	73	7	30

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	25	32	20	17	6	57	23	113
2017	PC-02	19	44	15	19	3	63	22	30
2017	PC-03	27	27	21	17	8	54	25	52
2017	PC-04	24	29	29	10	9	52	19	21
2014	PC	22	42	15	16	5	64	22	110
2014	PC-02	34	43	10	14	0	76	14	21
2014	PC-03	16	40	19	18	7	56	25	57
2014	PC-04	27	41	14	9	9	68	18	22

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	21	37	20	18	3	1	0	59	21	113
2017	PC-02	15	45	24	10	3	3	0	61	13	30
2017	PC-03	31	27	21	19	2	0	0	58	21	52
2017	PC-04	10	52	14	19	5	0	0	62	24	21
2014	PC	27	39	14	13	5	0	1	67	18	110
2014	PC-02	38	43	19	0	0	0	0	81	0	21
2014	PC-03	25	32	19	16	7	0	2	57	23	57
2014	PC-04	23	50	5	18	5	0	0	73	23	22
2011	PC	34	44	10	8	3	1	0	79	11	135
2011	PC-02	34	45	10	7	0	3	0	82	7	29
2011	PC-03	28	43	14	12	3	0	0	71	15	65
2011	PC-04	47	47	0	3	0	3	0	97	3	30

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	28	39	18	8	7	67	15	113
2017	PC-02	21	48	10	11	10	69	21	30
2017	PC-03	36	21	29	8	6	58	13	52
2017	PC-04	14	67	5	10	5	81	14	21
2014	PC	36	37	14	8	4	74	12	110
2014	PC-02	29	52	14	5	0	81	5	21
2014	PC-03	30	35	18	14	4	65	18	57
2014	PC-04	41	45	5	0	9	86	9	22
2011	PC	38	41	9	9	4	79	13	136
2011	PC-02	31	41	3	17	7	72	24	29
2011	PC-03	30	44	14	9	3	74	12	66
2011	PC-04	67	30	0	0	3	97	3	30
2008	PC	33	52	9	6	0	86	6	105
2008	PC-02	32	63	5	0	0	95	0	19
2008	PC-03	34	51	10	5	0	85	5	59
2008	PC-04	50	44	0	6	0	94	6	16

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	37	38	15	5	4	1	76	9	113
2017	PC-02	47	39	10	4	0	0	86	4	30
2017	PC-03	40	40	15	2	2	0	81	4	52
2017	PC-04	19	43	24	5	5	5	65	10	21
2014	PC	40	37	12	8	2	1	78	10	110
2014	PC-02	62	29	9	0	0	0	91	0	21
2014	PC-03	40	39	14	5	0	2	80	5	57
2014	PC-04	32	45	5	14	5	0	77	18	22
2011	PC	29	37	18	7	8	0	66	15	136
2011	PC-02	52	28	17	3	0	0	79	3	29
2011	PC-03	23	42	21	8	6	0	65	14	66
2011	PC-04	27	37	13	10	13	0	63	23	30
2008	PC	26	36	16	12	10	0	62	22	105
2008	PC-02	32	53	5	5	5	0	84	11	19
2008	PC-03	31	34	22	8	5	0	64	14	59
2008	PC-04	6	31	13	38	13	0	38	50	16

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	13	26	33	20	5	1	2	26	40	113
2017	PC-02	14	20	42	13	8	0	3	22	35	30
2017	PC-03	8	31	31	23	4	2	2	28	40	52
2017	PC-04	24	29	29	14	5	0	0	19	52	21
2014	PC	9	21	44	18	6	0	2	24	31	109
2014	PC-02	0	15	43	29	10	0	5	40	15	21
2014	PC-03	5	27	45	16	5	0	2	22	33	56
2014	PC-04	14	18	41	23	5	0	0	27	32	22
2011	PC	10	30	38	17	4	1	0	21	41	135
2011	PC-02	7	46	21	18	7	0	0	25	54	28
2011	PC-03	9	29	44	12	5	2	0	17	38	66
2011	PC-04	17	20	40	23	0	0	0	23	37	30
2008	PC	6	30	38	19	5	0	2	24	37	105
2008	PC-02	5	37	32	16	11	0	0	26	42	19
2008	PC-03	2	27	42	24	2	0	3	26	30	59
2008	PC-04	13	38	31	6	13	0	0	19	50	16

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	14	20	29	26	9	1	2	36	34	112
2017	PC-02	14	20	29	26	8	0	3	35	35	30
2017	PC-03	10	19	31	23	13	2	2	38	30	52
2017	PC-04	20	20	35	20	5	0	0	25	40	20
2014	PC	8	20	32	24	10	2	3	36	30	108
2014	PC-02	5	10	24	33	14	10	5	56	17	21
2014	PC-03	7	25	34	18	12	0	4	31	33	56
2014	PC-04	14	10	38	33	5	0	0	38	24	21
2011	PC	10	17	39	24	7	2	1	32	27	132
2011	PC-02	15	15	44	19	7	0	0	26	30	27
2011	PC-03	9	14	41	25	8	3	0	34	24	64
2011	PC-04	7	27	37	17	7	3	3	25	36	30
2008	PC	8	23	30	22	11	3	3	35	32	105
2008	PC-02	16	11	32	21	16	5	0	39	28	19
2008	PC-03	2	27	34	22	8	2	5	33	31	59
2008	PC-04	6	19	38	19	13	6	0	33	27	16

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	41	21	25	10	1	2	1	11	64	113
2017	PC-02	39	17	22	13	0	5	3	14	62	30
2017	PC-03	33	31	23	10	2	2	0	12	65	52
2017	PC-04	62	9	29	0	0	0	0	0	71	21
2014	PC	37	27	26	6	1	0	2	7	66	110
2014	PC-02	34	14	38	5	0	0	10	5	53	21
2014	PC-03	39	30	21	9	2	0	0	10	68	57
2014	PC-04	32	32	32	5	0	0	0	5	64	22
2011	PC	25	36	23	11	2	1	2	14	62	134
2011	PC-02	37	19	26	15	4	0	0	19	56	27
2011	PC-03	21	39	20	12	3	2	3	16	63	66
2011	PC-04	23	40	27	7	0	0	3	7	66	30
2008	PC	36	27	23	9	3	1	2	12	65	105
2008	PC-02	32	21	32	11	5	0	0	16	53	19
2008	PC-03	39	29	19	5	3	2	3	9	71	59
2008	PC-04	38	38	13	13	0	0	0	13	75	16

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	11	23	37	23	3	1	2	27	35	112
2017	PC-02	3	21	32	32	8	0	3	42	25	30
2017	PC-03	8	25	42	19	2	2	2	22	34	52
2017	PC-04	25	25	35	15	0	0	0	15	50	20
2014	PC	15	21	35	23	5	0	2	29	36	110
2014	PC-02	14	14	19	33	14	0	5	50	30	21
2014	PC-03	14	19	39	21	5	0	2	27	34	57
2014	PC-04	9	36	36	18	0	0	0	18	45	22
2011	PC	12	25	35	20	5	2	2	26	38	133
2011	PC-02	12	8	31	42	8	0	0	50	19	26
2011	PC-03	11	24	36	17	8	3	2	25	37	66
2011	PC-04	13	37	40	7	0	0	3	7	52	30
2008	PC	14	20	28	28	9	0	2	37	35	105
2008	PC-02	0	5	26	58	11	0	0	68	5	19
2008	PC-03	12	20	34	24	7	0	3	32	33	59
2008	PC-04	25	38	13	13	13	0	0	25	63	16

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	22	25	26	20	3	1	3	24	48	112
2017	PC-02	21	16	32	22	5	0	3	28	39	30
2017	PC-03	17	23	29	21	4	2	4	27	43	52
2017	PC-04	25	45	10	20	0	0	0	20	70	20
2014	PC	20	24	31	17	5	0	3	23	45	110
2014	PC-02	19	19	19	33	10	0	0	43	38	21
2014	PC-03	18	28	33	11	5	0	5	17	48	57
2014	PC-04	18	23	32	23	5	0	0	27	41	22
2011	PC	12	27	32	21	4	1	1	27	40	135
2011	PC-02	4	36	32	21	4	4	0	26	41	28
2011	PC-03	15	23	24	27	6	2	3	35	40	66
2011	PC-04	13	30	43	10	3	0	0	13	43	30
2008	PC	12	18	33	19	12	3	4	33	32	104
2008	PC-02	11	11	26	32	11	5	5	47	24	19
2008	PC-03	5	17	40	19	10	3	5	32	25	58
2008	PC-04	19	38	25	6	13	0	0	19	56	16

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	16	17	34	22	7	2	2	30	35	112
2017	PC-02	15	10	31	32	6	3	3	41	26	30
2017	PC-03	13	19	33	19	12	2	2	32	34	52
2017	PC-04	20	20	45	15	0	0	0	15	40	20
2014	PC	8	14	27	26	17	2	5	47	24	110
2014	PC-02	10	10	19	24	19	4	15	53	24	21
2014	PC-03	9	18	25	32	12	0	5	46	28	57
2014	PC-04	5	14	41	9	27	5	0	38	19	22
2011	PC	11	13	30	30	12	3	1	44	25	134
2011	PC-02	7	15	22	41	11	4	0	54	23	27
2011	PC-03	8	15	30	27	14	3	3	44	24	66
2011	PC-04	23	10	27	27	10	3	0	38	34	30
2008	PC	12	23	24	23	8	3	8	34	39	105
2008	PC-02	16	16	21	26	5	11	5	38	38	19
2008	PC-03	8	20	25	25	8	2	10	38	33	59
2008	PC-04	19	31	25	25	0	0	0	25	50	16

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	31	24	28	14	0	1	3	14	57	113
2017	PC-02	30	17	29	18	0	0	6	19	50	30
2017	PC-03	21	37	31	8	0	2	2	8	60	52
2017	PC-04	52	14	19	14	0	0	0	14	67	21
2014	PC	26	25	30	12	1	2	5	14	54	110
2014	PC-02	19	19	47	5	5	0	5	10	40	21
2014	PC-03	30	21	23	17	0	2	7	19	56	57
2014	PC-04	14	41	36	5	0	5	0	5	57	22

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	68	13	6	9	3	1	82	11	113
2017	PC-02	74	13	10	3	0	0	87	3	30
2017	PC-03	67	13	4	10	6	0	81	15	52
2017	PC-04	62	14	5	14	0	5	80	15	21
2014	PC	73	9	3	6	7	2	83	14	110
2014	PC-02	81	0	5	0	14	0	81	14	21
2014	PC-03	68	14	4	11	4	0	82	14	57
2014	PC-04	68	9	0	5	9	9	85	15	22
2011	PC	70	12	2	7	5	4	85	12	136
2011	PC-02	79	7	0	3	7	3	89	11	29
2011	PC-03	67	11	5	9	5	5	81	14	66
2011	PC-04	63	17	0	7	7	7	86	14	30
2008	PC	70	11	4	5	8	3	83	13	105
2008	PC-02	68	21	5	5	0	0	89	5	19
2008	PC-03	64	10	5	5	12	3	77	18	59
2008	PC-04	81	6	0	6	6	0	88	13	16

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	24	33	15	11	5	7	5	64	18	112
2017	PC-02	19	32	17	14	3	8	6	60	20	30
2017	PC-03	31	24	18	12	2	8	6	64	16	51
2017	PC-04	14	48	14	5	14	0	5	65	20	21
2014	PC	34	31	13	9	6	5	3	70	17	110
2014	PC-02	52	24	14	0	5	5	0	80	5	21
2014	PC-03	19	37	16	14	5	4	5	62	21	57
2014	PC-04	45	27	5	9	5	9	0	80	15	22

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	49	31	7	10	4	0	79	14	113
2017	PC-02	44	22	13	18	3	0	66	21	30
2017	PC-03	50	31	8	10	2	0	81	12	52
2017	PC-04	38	52	0	5	5	0	90	10	21
2014	PC	57	22	11	8	1	1	80	9	110
2014	PC-02	57	24	10	5	0	5	85	5	21
2014	PC-03	44	26	14	14	2	0	70	16	57
2014	PC-04	86	9	5	0	0	0	95	0	22

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	34	38	13	11	4	0	0	72	15	112
2017	PC-02	34	36	14	13	3	0	0	70	16	30
2017	PC-03	35	31	18	12	4	0	0	67	16	51
2017	PC-04	24	52	5	14	5	0	0	76	19	21
2014	PC	31	45	10	9	1	3	2	79	10	110
2014	PC-02	43	29	10	10	0	0	9	79	11	21
2014	PC-03	21	51	12	9	2	5	0	76	11	57
2014	PC-04	32	50	5	14	0	0	0	82	14	22
2011	PC	39	37	6	12	4	1	1	77	17	136
2011	PC-02	45	31	7	7	3	3	3	81	11	29
2011	PC-03	30	39	9	14	8	0	0	70	21	66
2011	PC-04	40	43	0	13	0	3	0	86	14	30
2008	PC	49	33	4	7	4	3	1	85	11	105
2008	PC-02	63	21	11	5	0	0	0	84	5	19
2008	PC-03	44	37	2	10	5	2	0	83	16	59
2008	PC-04	50	44	0	0	0	0	6	100	0	16

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	29	27	13	10	8	11	2	65	20	113
2017	PC-02	23	26	10	19	10	13	0	56	33	30
2017	PC-03	29	23	15	8	4	17	4	66	15	52
2017	PC-04	29	48	10	0	14	0	0	76	14	21
2014	PC	36	22	15	10	4	11	2	67	16	110
2014	PC-02	38	14	19	10	5	5	9	61	17	21
2014	PC-03	32	18	21	10	2	18	0	60	15	57
2014	PC-04	36	41	5	9	5	5	0	81	14	22
2011	PC	37	24	11	9	10	7	1	67	21	135
2011	PC-02	43	21	11	7	11	4	4	69	19	28
2011	PC-03	23	32	15	8	14	9	0	60	23	66
2011	PC-04	50	20	3	17	3	7	0	75	21	30
2008	PC	46	28	7	7	3	10	0	82	11	105
2008	PC-02	37	21	21	5	0	16	0	69	6	19
2008	PC-03	46	29	5	10	2	8	0	81	13	59
2008	PC-04	63	25	0	0	6	6	0	93	7	16

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	10	14	21	19	10	23	4	33	39	112
2017	PC-02	10	10	29	10	17	25	0	26	35	30
2017	PC-03	4	12	18	22	8	29	8	25	47	51
2017	PC-04	19	24	24	19	5	10	0	47	26	21
2014	PC	9	25	13	12	12	23	6	49	33	110
2014	PC-02	19	33	5	14	5	19	4	69	25	21
2014	PC-03	4	18	9	14	17	32	7	34	51	57
2014	PC-04	5	41	27	0	9	9	9	56	11	22

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	44	44	5	5	1	89	6	113
2017	PC-02	47	44	3	3	3	90	6	30
2017	PC-03	42	42	8	8	0	85	8	52
2017	PC-04	43	48	5	5	0	90	5	21
2014	PC	48	37	7	6	1	85	7	110
2014	PC-02	52	38	5	5	0	90	5	21
2014	PC-03	45	35	12	5	2	81	7	57
2014	PC-04	45	50	0	5	0	95	5	22

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	40	33	16	5	5	0	1	74	11	113
2017	PC-02	43	47	10	0	0	0	0	90	0	30
2017	PC-03	38	25	21	10	6	0	0	63	15	52
2017	PC-04	38	33	10	5	10	0	5	75	15	21
2014	PC	40	33	12	9	5	0	2	74	14	110
2014	PC-02	62	28	5	5	0	0	0	90	5	21
2014	PC-03	37	26	18	12	5	0	2	64	18	57
2014	PC-04	23	59	9	5	0	0	5	86	5	22
2011	PC	29	37	15	10	8	0	1	67	18	136
2011	PC-02	38	38	7	10	7	0	0	76	17	29
2011	PC-03	26	33	21	11	9	0	0	59	20	66
2011	PC-04	27	43	13	10	3	0	3	72	14	30
2008	PC	17	38	21	13	10	1	0	56	23	105
2008	PC-02	11	42	26	11	5	5	0	56	17	19
2008	PC-03	19	37	20	14	10	0	0	56	24	59
2008	PC-04	31	31	19	13	6	0	0	63	19	16

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	43	35	9	7	3	3	1	81	10	113
2017	PC-02	47	36	3	6	0	8	0	90	7	30
2017	PC-03	38	38	12	8	2	2	0	78	10	52
2017	PC-04	48	24	14	5	5	0	5	75	10	21
2014	PC	42	39	10	5	5	0	0	81	9	109
2014	PC-02	62	19	14	5	0	0	0	81	5	21
2014	PC-03	33	44	11	4	9	0	0	77	12	57
2014	PC-04	38	52	5	5	0	0	0	90	5	21
2011	PC	43	34	7	7	7	1	0	78	14	136
2011	PC-02	59	17	10	7	7	0	0	76	14	29
2011	PC-03	35	42	6	6	8	3	0	80	14	66
2011	PC-04	43	37	7	10	3	0	0	80	13	30
2008	PC	39	29	15	12	3	2	0	69	16	105
2008	PC-02	37	32	16	0	5	11	0	76	6	19
2008	PC-03	36	27	17	17	3	0	0	63	20	59
2008	PC-04	56	25	13	6	0	0	0	81	6	16

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	47	38	5	4	4	2	87	8	113
2017	PC-02	45	35	6	3	3	8	86	7	30
2017	PC-03	48	40	6	4	2	0	88	6	52
2017	PC-04	43	43	5	0	10	0	86	10	21
2014	PC	40	35	9	9	6	0	75	16	109
2014	PC-02	57	33	5	0	5	0	90	5	21
2014	PC-03	33	33	14	14	5	0	67	19	57
2014	PC-04	33	52	5	5	5	0	86	10	21
2011	PC	36	39	9	9	7	1	75	16	135
2011	PC-02	43	29	7	14	7	0	71	21	28
2011	PC-03	33	35	14	12	5	2	69	17	66
2011	PC-04	27	60	3	0	10	0	87	10	30
2008	PC	35	34	12	14	5	1	69	19	104
2008	PC-02	32	37	11	16	5	0	68	21	19
2008	PC-03	34	26	16	19	3	2	61	23	58
2008	PC-04	50	38	6	0	6	0	88	6	16

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	83	11	4	1	0	0	1	96	1	113
2017	PC-02	87	10	3	0	0	0	0	97	0	30
2017	PC-03	81	12	6	2	0	0	0	92	2	52
2017	PC-04	86	10	0	0	0	0	5	100	0	21
2014	PC	81	7	5	1	2	0	5	92	3	109
2014	PC-02	95	0	5	0	0	0	0	95	0	21
2014	PC-03	75	9	5	2	4	0	5	89	6	57
2014	PC-04	76	10	5	0	0	0	10	95	0	21
2011	PC	76	7	5	4	1	0	7	89	6	136
2011	PC-02	79	10	3	0	3	0	3	93	4	29
2011	PC-03	74	6	5	6	0	0	9	88	7	66
2011	PC-04	77	3	7	7	0	0	7	86	7	30
2008	PC	83	6	3	3	4	1	1	90	7	105
2008	PC-02	79	11	0	5	0	5	0	94	6	19
2008	PC-03	80	3	5	3	7	0	2	84	10	59
2008	PC-04	94	6	0	0	0	0	0	100	0	16

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	59	26	3	4	3	5	1	90	7	113
2017	PC-02	61	20	0	3	3	9	3	93	7	30
2017	PC-03	60	25	4	6	2	4	0	88	8	52
2017	PC-04	57	33	0	5	0	5	0	95	5	21
2014	PC	60	23	6	1	4	5	1	88	5	109
2014	PC-02	67	19	0	0	0	9	5	100	0	21
2014	PC-03	54	23	11	0	7	5	0	81	7	57
2014	PC-04	57	33	5	0	0	5	0	95	0	21
2011	PC	58	26	7	4	2	1	1	86	6	136
2011	PC-02	55	34	3	3	0	0	3	93	4	29
2011	PC-03	56	26	9	5	5	0	0	82	9	66
2011	PC-04	63	27	7	3	0	0	0	90	3	30

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	58	27	6	5	4	85	9	113
2017	PC-02	63	24	6	3	3	87	6	30
2017	PC-03	50	31	8	8	4	81	12	52
2017	PC-04	71	24	0	5	0	95	5	21

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	57	28	6	2	6	1	86	8	113
2017	PC-02	67	20	3	3	6	0	87	10	30
2017	PC-03	48	33	12	2	4	2	82	6	52
2017	PC-04	62	29	0	0	10	0	90	10	21

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	53	29	8	5	5	0	0	82	11	113
2017	PC-02	56	31	3	6	3	0	0	87	10	30
2017	PC-03	46	33	12	6	4	0	0	79	10	52
2017	PC-04	57	29	5	0	10	0	0	86	10	21
2014	PC	52	20	11	13	2	1	1	74	15	109
2014	PC-02	67	14	10	5	0	0	4	85	5	21
2014	PC-03	46	23	14	14	4	0	0	68	18	57
2014	PC-04	52	29	10	5	0	5	0	85	5	21

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	21	17	17	27	7	7	3	43	38	29
2017	PC-04	20	27	7	27	7	7	7	54	38	15
2014	PC	24	31	5	8	11	5	16	70	24	38
2014	PC-04	16	32	11	5	11	5	21	64	21	19

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	18	35	21	12	3	13	0	60	16	112
2017	PC-02	13	46	17	3	3	18	0	72	8	30
2017	PC-03	17	25	25	17	0	15	0	50	20	52
2017	PC-04	25	40	20	5	5	5	0	68	11	20
2014	PC	24	25	18	8	4	21	0	61	16	110
2014	PC-02	38	14	10	5	5	29	0	73	13	21
2014	PC-03	23	23	26	7	3	18	0	55	13	57
2014	PC-04	5	45	9	5	9	27	0	69	19	22
2011	PC	18	34	16	16	7	8	1	56	26	136
2011	PC-02	24	17	28	17	3	7	3	46	23	29
2011	PC-03	14	36	14	21	11	5	0	52	33	66
2011	PC-04	17	50	7	7	3	17	0	80	12	30

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	10	33	23	17	11	6	0	46	30	113
2017	PC-02	10	30	23	13	16	8	0	43	32	30
2017	PC-03	8	29	27	23	6	8	0	40	31	52
2017	PC-04	9	43	24	10	14	0	0	52	24	21
2014	PC	16	27	28	14	8	6	0	47	23	110
2014	PC-02	38	10	29	5	5	14	0	56	11	21
2014	PC-03	11	26	30	18	10	5	0	39	30	57
2014	PC-04	5	45	32	9	5	5	0	52	14	22
2011	PC	14	35	22	17	11	1	1	49	28	136
2011	PC-02	14	34	17	21	10	0	3	50	32	29
2011	PC-03	11	29	26	18	15	2	0	40	34	66
2011	PC-04	20	47	20	13	0	0	0	67	13	30
2008	PC	22	39	17	16	5	1	0	62	21	105
2008	PC-02	37	26	21	16	0	0	0	63	16	19
2008	PC-03	15	32	22	20	8	2	0	48	29	59
2008	PC-04	25	63	6	6	0	0	0	88	6	16

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	7	29	22	22	13	7	38	38	113
2017	PC-02	6	29	31	10	16	8	38	28	30
2017	PC-03	6	21	19	35	10	10	30	49	52
2017	PC-04	5	48	24	10	14	0	52	24	21
2014	PC	10	27	21	20	10	12	42	34	109
2014	PC-02	19	29	14	10	10	19	59	23	21
2014	PC-03	9	25	19	25	10	12	38	40	57
2014	PC-04	5	29	33	14	10	10	37	26	21
2011	PC	8	29	23	21	15	4	38	38	135
2011	PC-02	14	24	21	21	17	3	39	39	29
2011	PC-03	6	23	29	23	15	5	30	40	66
2011	PC-04	7	43	13	23	10	3	52	34	30
2008	PC	9	30	27	20	9	6	41	30	105
2008	PC-02	16	42	16	11	16	0	58	26	19
2008	PC-03	8	24	32	24	5	7	35	31	59
2008	PC-04	6	38	25	19	6	6	47	27	16

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	14	23	25	18	14	7	40	34	113
2017	PC-02	14	19	26	19	13	8	36	35	30
2017	PC-03	12	17	29	19	13	10	32	36	52
2017	PC-04	14	43	14	14	14	0	57	29	21
2014	PC	17	28	15	16	14	10	51	33	109
2014	PC-02	29	33	10	14	5	9	68	21	21
2014	PC-03	18	23	11	18	21	11	45	43	57
2014	PC-04	5	38	29	14	5	10	47	21	21
2011	PC	13	29	21	17	12	7	46	31	136
2011	PC-02	17	17	17	24	17	7	37	44	29
2011	PC-03	12	30	20	18	14	6	45	34	66
2011	PC-04	10	43	30	10	0	7	57	11	30
2008	PC	14	39	14	17	7	9	58	26	105
2008	PC-02	26	32	11	16	5	11	65	24	19
2008	PC-03	15	32	17	20	8	7	51	31	59
2008	PC-04	6	50	13	13	6	13	64	21	16

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	10	31	15	26	17	2	0	41	43	113
2017	PC-02	6	19	27	23	16	8	0	28	43	30
2017	PC-03	6	33	12	31	19	0	0	38	50	52
2017	PC-04	19	43	10	19	10	0	0	62	29	21
2014	PC	12	27	17	25	16	4	0	40	42	109
2014	PC-02	29	29	15	19	10	0	0	57	28	21
2014	PC-03	5	23	21	25	19	7	0	30	47	57
2014	PC-04	10	33	19	29	10	0	0	43	38	21
2011	PC	5	42	15	26	10	2	0	48	36	136
2011	PC-02	14	31	17	24	14	0	0	45	38	29
2011	PC-03	2	39	14	30	11	5	0	43	43	66
2011	PC-04	3	57	23	17	0	0	0	60	17	30
2008	PC	12	38	15	22	10	1	1	51	33	105
2008	PC-02	16	32	16	21	11	0	5	50	33	19
2008	PC-03	12	41	19	19	10	0	0	53	29	59
2008	PC-04	6	38	13	31	6	6	0	47	40	16

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	18	32	25	15	10	0	50	25	112
2017	PC-02	24	30	26	13	6	0	54	19	30
2017	PC-03	15	29	27	19	10	0	44	29	52
2017	PC-04	20	35	20	10	15	0	55	25	20
2014	PC	19	35	24	15	6	1	55	21	109
2014	PC-02	24	43	24	5	5	0	66	10	21
2014	PC-03	14	28	30	18	9	2	43	27	57
2014	PC-04	19	43	19	14	5	0	62	19	21
2011	PC	18	45	21	13	4	0	63	16	136
2011	PC-02	24	38	17	17	3	0	62	21	29
2011	PC-03	17	44	26	11	3	0	61	14	66
2011	PC-04	13	50	17	13	7	0	63	20	30

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	44	39	9	7	0	1	84	7	113
2017	PC-02	48	39	10	3	0	0	86	3	30
2017	PC-03	46	37	8	8	0	2	84	8	52
2017	PC-04	33	48	5	14	0	0	81	14	21
2014	PC	42	45	5	5	1	3	90	6	110
2014	PC-02	53	38	5	0	0	4	95	0	21
2014	PC-03	37	44	7	7	2	4	84	9	57
2014	PC-04	27	68	0	5	0	0	95	5	22
2011	PC	41	40	10	4	1	4	84	5	135
2011	PC-02	52	28	14	7	0	0	79	7	29
2011	PC-03	32	48	12	3	0	5	84	3	65
2011	PC-04	43	40	3	7	0	7	89	7	30

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	28	37	16	13	2	4	0	68	15	113
2017	PC-02	24	32	20	16	0	8	0	61	17	30
2017	PC-03	27	42	15	10	2	4	0	72	12	52
2017	PC-04	38	29	19	10	5	0	0	67	14	21
2014	PC	34	46	6	6	4	4	0	83	10	110
2014	PC-02	38	43	5	0	5	9	0	89	5	21
2014	PC-03	30	42	9	12	3	4	0	75	16	57
2014	PC-04	23	68	5	0	5	0	0	91	5	22
2011	PC	29	33	13	13	7	5	1	66	20	136
2011	PC-02	31	21	7	21	3	17	0	63	29	29
2011	PC-03	26	41	11	14	6	3	0	69	20	66
2011	PC-04	37	30	13	3	10	0	7	71	14	30
2008	PC	25	33	15	20	3	2	2	60	24	105
2008	PC-02	16	37	16	16	11	0	5	56	28	19
2008	PC-03	22	31	14	29	2	3	0	54	32	59
2008	PC-04	25	44	25	0	0	0	6	73	0	16

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	18	28	26	15	7	5	1	50	23	113
2017	PC-02	19	35	17	13	6	9	0	60	21	30
2017	PC-03	15	21	33	17	8	4	2	39	27	52
2017	PC-04	19	29	24	14	10	5	0	50	25	21
2014	PC	20	39	22	9	5	5	0	62	15	110
2014	PC-02	14	47	33	0	0	5	0	65	0	21
2014	PC-03	19	37	12	14	10	7	0	60	26	57
2014	PC-04	14	50	32	5	0	0	0	64	5	22
2011	PC	7	40	20	19	8	4	1	50	29	136
2011	PC-02	7	24	34	21	7	7	0	33	30	29
2011	PC-03	5	42	21	17	14	2	0	48	31	66
2011	PC-04	13	50	7	13	0	10	7	76	16	30

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	12	23	18	21	17	8	1	39	42	113
2017	PC-02	6	32	20	24	10	8	0	42	36	30
2017	PC-03	15	15	15	21	21	10	2	35	48	52
2017	PC-04	10	24	19	24	19	5	0	35	45	21
2014	PC	13	20	15	14	19	19	0	40	40	110
2014	PC-02	19	29	19	5	9	19	0	59	17	21
2014	PC-03	9	12	19	16	21	23	0	27	48	57
2014	PC-04	5	32	9	23	14	18	0	44	44	22
2011	PC	7	25	22	16	14	12	3	38	36	135
2011	PC-02	10	17	34	17	10	10	0	31	31	29
2011	PC-03	3	31	18	17	17	11	3	39	39	65
2011	PC-04	13	27	23	10	10	13	3	48	24	30

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	55	19	11	11	3	1	75	14	113
2017	PC-02	50	26	18	6	0	0	76	6	30
2017	PC-03	58	13	10	15	4	0	71	19	52
2017	PC-04	57	14	5	14	5	5	75	20	21
2014	PC	53	17	10	6	10	3	73	17	109
2014	PC-02	62	19	5	0	14	0	81	14	21
2014	PC-03	48	16	16	9	9	2	65	18	56
2014	PC-04	50	23	0	9	9	9	80	20	22

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	64	27	7	1	0	0	1	92	1	113
2017	PC-02	70	20	10	0	0	0	0	90	0	30
2017	PC-03	63	29	6	2	0	0	0	92	2	52
2017	PC-04	52	38	5	0	0	0	5	95	0	21
2014	PC	64	18	5	5	2	5	2	87	7	110
2014	PC-02	57	24	5	5	5	5	0	85	10	21
2014	PC-03	63	14	7	5	2	7	2	85	8	57
2014	PC-04	59	32	5	0	0	0	5	95	0	22
2011	PC	63	23	5	4	0	0	6	91	4	136
2011	PC-02	66	21	0	7	0	0	7	93	7	29
2011	PC-03	56	23	11	5	0	0	6	84	5	66
2011	PC-04	63	30	0	0	0	0	7	100	0	30
2008	PC	64	22	7	4	2	0	2	87	6	105
2008	PC-02	58	32	5	0	0	0	5	94	0	19
2008	PC-03	61	22	8	7	2	0	0	83	8	59
2008	PC-04	75	19	6	0	0	0	0	94	0	16

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	24	31	18	16	12	0	54	28	113
2017	PC-02	32	22	17	16	13	0	54	29	30
2017	PC-03	21	27	25	13	13	0	48	27	52
2017	PC-04	14	52	10	19	5	0	67	24	21
2014	PC	17	38	11	25	4	4	58	31	110
2014	PC-02	14	34	10	33	0	9	53	37	21
2014	PC-03	19	32	14	26	7	2	52	34	57
2014	PC-04	14	55	9	18	0	5	71	19	22
2011	PC	26	32	19	15	6	3	59	21	136
2011	PC-02	45	17	7	21	7	3	64	29	29
2011	PC-03	21	30	23	17	9	0	52	26	66
2011	PC-04	13	47	27	7	0	7	64	7	30
2008	PC	30	39	15	8	3	5	73	11	105
2008	PC-02	21	37	11	16	11	5	61	28	19
2008	PC-03	31	41	17	7	2	3	74	9	59
2008	PC-04	38	38	19	6	0	0	75	6	16

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	9	29	11	22	25	3	0	39	49	113
2017	PC-02	4	29	13	17	29	8	0	36	50	30
2017	PC-03	8	27	8	31	25	2	0	35	57	52
2017	PC-04	5	43	14	14	24	0	0	48	38	21
2014	PC	7	30	12	23	25	1	2	38	49	110
2014	PC-02	5	29	10	24	29	0	5	35	55	21
2014	PC-03	7	26	9	26	30	2	0	34	57	57
2014	PC-04	0	50	18	14	18	0	0	50	32	22
2011	PC	16	26	16	15	24	1	1	43	40	136
2011	PC-02	17	14	17	17	31	3	0	32	50	29
2011	PC-03	12	30	15	17	26	0	0	42	42	66
2011	PC-04	17	33	23	3	20	0	3	52	24	30
2008	PC	12	31	12	22	16	4	2	46	40	105
2008	PC-02	5	47	11	11	11	11	5	63	25	19
2008	PC-03	14	25	14	27	19	2	0	40	47	59
2008	PC-04	13	50	6	19	6	0	6	67	27	16

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	13	30	25	19	10	2	44	30	112
2017	PC-02	10	22	28	26	6	8	35	35	30
2017	PC-03	12	31	29	16	12	0	43	27	51
2017	PC-04	14	33	19	19	14	0	48	33	21

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	32	39	20	4	2	3	74	5	113
2017	PC-02	35	40	14	3	3	5	79	7	30
2017	PC-03	33	35	25	4	2	2	69	6	52
2017	PC-04	24	48	24	0	0	5	75	0	21
2014	PC	46	34	8	5	0	7	86	5	110
2014	PC-02	43	29	14	0	0	14	83	0	21
2014	PC-03	46	32	9	7	0	7	83	7	57
2014	PC-04	41	50	5	0	0	5	95	0	22

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	37	41	15	6	0	1	79	6	113
2017	PC-02	51	38	7	3	0	0	90	3	30
2017	PC-03	33	38	17	10	0	2	73	10	52
2017	PC-04	24	52	24	0	0	0	76	0	21
2014	PC	42	40	10	5	0	4	85	5	110
2014	PC-02	43	33	19	0	0	5	80	0	21
2014	PC-03	35	42	11	7	0	5	82	7	57
2014	PC-04	45	50	5	0	0	0	95	0	22
2011	PC	32	42	15	5	3	3	77	8	136
2011	PC-02	41	34	14	3	0	7	81	4	29
2011	PC-03	23	47	17	6	6	2	71	12	66
2011	PC-04	37	43	13	3	0	3	83	3	30

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	36	47	5	5	6	0	83	11	113
2017	PC-02	37	47	6	6	3	0	84	10	30
2017	PC-03	38	44	8	4	6	0	83	10	52
2017	PC-04	24	62	0	5	10	0	86	14	21
2014	PC	44	38	8	8	0	1	83	8	110
2014	PC-02	48	43	5	5	0	0	90	5	21
2014	PC-03	42	33	12	10	0	2	77	11	57
2014	PC-04	45	45	5	5	0	0	91	5	22
2011	PC	40	43	9	4	3	1	84	7	136
2011	PC-02	28	45	17	7	3	0	72	10	29
2011	PC-03	33	50	9	5	3	0	83	8	66
2011	PC-04	60	30	3	3	0	3	93	3	30
2008	PC	38	44	11	4	3	0	82	7	105
2008	PC-02	63	21	11	0	5	0	84	5	19
2008	PC-03	29	53	10	7	2	0	81	8	59
2008	PC-04	38	44	19	0	0	0	81	0	16

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	25	34	20	13	7	0	59	20	113
2017	PC-02	24	33	30	10	3	0	58	13	30
2017	PC-03	25	33	21	17	4	0	58	21	52
2017	PC-04	14	48	10	14	14	0	62	29	21
2014	PC	29	36	13	14	7	1	66	21	110
2014	PC-02	33	43	14	5	0	4	80	5	21
2014	PC-03	25	33	12	19	11	0	58	30	57
2014	PC-04	32	41	14	5	9	0	73	14	22
2011	PC	30	43	13	9	5	0	74	14	136
2011	PC-02	21	41	21	14	3	0	62	17	29
2011	PC-03	26	42	12	12	8	0	68	20	66
2011	PC-04	43	47	10	0	0	0	90	0	30

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	26	39	14	13	8	0	0	65	21	113
2017	PC-02	32	29	17	16	6	0	0	61	23	30
2017	PC-03	25	38	15	17	4	0	0	63	21	52
2017	PC-04	14	52	14	5	14	0	0	67	19	21
2014	PC	31	34	14	15	6	0	1	65	21	110
2014	PC-02	38	24	24	10	0	0	4	65	10	21
2014	PC-03	25	35	11	21	9	0	0	60	30	57
2014	PC-04	32	45	9	9	5	0	0	77	14	22
2011	PC	29	46	10	10	4	0	0	75	15	136
2011	PC-02	24	41	24	7	3	0	0	66	10	29
2011	PC-03	29	39	9	17	6	0	0	68	23	66
2011	PC-04	30	63	3	3	0	0	0	93	3	30
2008	PC	32	39	18	8	2	1	0	72	10	105
2008	PC-02	37	42	11	11	0	0	0	79	11	19
2008	PC-03	25	41	20	10	2	2	0	67	12	59
2008	PC-04	50	31	19	0	0	0	0	81	0	16

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	21	29	15	16	16	3	0	52	33	113
2017	PC-02	21	37	13	7	19	3	0	59	27	30
2017	PC-03	19	27	15	23	12	4	0	48	36	52
2017	PC-04	14	33	19	14	19	0	0	48	33	21
2014	PC	24	24	24	15	10	5	0	50	26	110
2014	PC-02	19	19	38	14	0	10	0	42	16	21
2014	PC-03	25	17	21	18	14	5	0	44	33	57
2014	PC-04	14	45	23	9	9	0	0	59	18	22
2011	PC	29	25	19	15	7	4	1	57	23	136
2011	PC-02	17	21	31	21	3	3	3	41	26	29
2011	PC-03	27	24	17	17	12	2	2	53	30	66
2011	PC-04	43	30	13	10	0	3	0	76	10	30
2008	PC	26	27	21	16	5	6	0	56	22	105
2008	PC-02	32	32	21	5	0	11	0	71	6	19
2008	PC-03	22	19	22	25	7	5	0	43	34	59
2008	PC-04	25	44	25	6	0	0	0	69	6	16

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	PC	36	30	34	113
2017	PC-02	55	26	19	30
2017	PC-03	27	33	40	52
2017	PC-04	38	24	38	21
2014	PC	28	28	44	110
2014	PC-02	38	29	34	21
2014	PC-03	28	25	47	57
2014	PC-04	23	36	41	22
2011	PC	33	33	34	136
2011	PC-02	38	31	31	29
2011	PC-03	35	29	36	66
2011	PC-04	27	50	23	30

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	PC	10	23	39	12	11	5	40
2017	PC-02	0	31	36	6	15	12	16
2017	PC-03	7	14	43	29	7	0	14
2014	PC	3	36	42	13	9999	6	31
2014	PC-03	6	38	44	13	9999	0	16
2011	PC	11	27	42	7	9999	13	45
2011	PC-02	0	9	55	18	9999	18	11
2011	PC-03	9	30	52	0	9999	9	23

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	19	81	112
2017	PC-02	19	81	30
2017	PC-03	20	80	51
2017	PC-04	24	76	21
2014	PC	21	79	110
2014	PC-03	25	75	57

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	PC	41	22
2017	PC-03	50	10
2014	PC	39	23
2014	PC-03	50	14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	PC	73	22
2017	PC-03	50	10
2014	PC	57	23
2014	PC-03	64	14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	PC	22
2017	PC-03	10
2014	PC	23
2014	PC-03	14

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	PC-03	10
2014	PC	23
2014	PC-03	14

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	PC-03	0	10
2014	PC-03	0	14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	PC	41	22
2014	PC	35	23
2014	PC-03	36	14

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	PC	45	22
2014	PC	31	23
2014	PC-03	36	14

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	PC	36	22
2014	PC	35	23
2014	PC-03	36	14

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	PC	32	22

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	PC	27	22
2014	PC	31	23

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	PC	27	22
2014	PC	56	23
2014	PC-03	57	14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	PC	22
2017	PC-03	10
2014	PC	23
2014	PC-03	14

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	PC-03	0	10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	PC	50	22
2014	PC	26	23

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	PC	27	22
2014	PC	26	23

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	PC	57	21
2017	PC-03	70	10
2014	PC	61	23
2014	PC-03	64	14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	PC	29	21
2014	PC	43	23
2014	PC-03	43	14

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	PC-03	0	10
2014	PC-03	0	14

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	PC-03	0	10

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	PC	21
2017	PC-03	10
2014	PC	23
2014	PC-03	14

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	PC	24	21

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	Total responses
2017	PC	21
2017	PC-03	10
2014	PC	23
2014	PC-03	14

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Total responses
2017	PC-03	10
2014	PC	23
2014	PC-03	14

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	PC-03	0	10
2014	PC-03	0	14

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	PC	29	21
2014	PC	22	23

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	PC	0	21
2017	PC-03	0	10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	PC	38	21
2014	PC	44	23
2014	PC-03	36	14

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	PC	21
2017	PC-03	10
2014	PC	23
2014	PC-03	14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	PC	52	21
2017	PC-03	50	10
2014	PC	30	23
2014	PC-03	36	14

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	PC	0	21
2017	PC-03	0	10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	95	5	22
2017	PC-03	90	10	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	9	15	22	10	9	25	10	37	29	113
2017	PC-02	3	6	24	6	10	35	16	19	32	30
2017	PC-03	10	8	19	13	6	31	13	31	34	52
2017	PC-04	14	29	24	10	14	10	0	47	26	21
2014	PC	13	18	10	5	4	43	7	62	18	110
2014	PC-02	14	24	14	0	0	43	5	73	0	21
2014	PC-03	10	14	7	7	7	47	7	54	31	57
2014	PC-04	9	27	9	5	0	41	9	73	9	22

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	22	31	22	11	4	8	58	17	112
2017	PC-02	23	34	14	10	7	12	65	19	29
2017	PC-03	15	31	25	15	2	12	52	20	52
2017	PC-04	29	29	29	10	5	0	57	14	21
2014	PC	28	28	17	7	3	16	67	12	110
2014	PC-02	38	24	14	0	0	24	81	0	21
2014	PC-03	21	32	16	11	4	18	64	17	57
2014	PC-04	27	36	23	5	5	5	67	10	22
2011	PC	26	42	17	9	1	5	72	10	135
2011	PC-02	28	28	28	3	0	14	64	4	29
2011	PC-03	24	44	17	12	2	2	69	14	66
2011	PC-04	24	52	14	7	0	3	79	7	29

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	22	66	4	5	0	2	1	91	5	113
2017	PC-02	27	52	6	8	0	6	0	84	9	30
2017	PC-03	17	77	4	2	0	0	0	94	2	52
2017	PC-04	29	62	5	5	0	0	0	90	5	21
2014	PC	29	56	8	5	0	0	1	86	6	110
2014	PC-02	38	47	5	5	0	0	5	90	5	21
2014	PC-03	23	60	11	7	0	0	0	82	7	57
2014	PC-04	18	68	9	5	0	0	0	86	5	22
2011	PC	21	57	11	7	2	1	0	80	9	135
2011	PC-02	21	52	10	10	3	3	0	75	14	29
2011	PC-03	14	62	14	8	2	2	0	77	9	65
2011	PC-04	33	53	10	3	0	0	0	87	3	30
2008	PC	32	41	13	7	3	5	0	77	10	104
2008	PC-02	16	58	16	0	5	5	0	78	6	19
2008	PC-03	29	40	16	9	2	5	0	73	11	58
2008	PC-04	56	25	0	6	6	6	0	87	13	16

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	7	22	27	10	2	28	5	43	17	113
2017	PC-02	3	26	27	19	0	25	0	39	26	30
2017	PC-03	8	17	29	8	0	35	4	41	13	52
2017	PC-04	14	33	14	5	5	14	14	67	13	21
2014	PC	7	15	21	6	4	42	5	41	19	110
2014	PC-02	14	19	14	5	0	38	9	64	9	21
2014	PC-03	5	10	21	9	7	44	4	30	30	57
2014	PC-04	5	18	18	5	0	50	5	50	10	22
2011	PC	5	15	31	12	4	28	6	30	23	136
2011	PC-02	7	7	38	10	0	28	10	22	17	29
2011	PC-03	6	11	32	15	3	30	3	25	27	66
2011	PC-04	3	23	23	7	7	30	7	42	21	30

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	41	36	8	4	2	8	1	85	7	113
2017	PC-02	46	30	10	3	0	11	0	86	4	30
2017	PC-03	40	38	8	2	2	10	0	87	4	52
2017	PC-04	33	38	10	14	0	5	0	75	15	21
2014	PC	43	38	5	3	0	10	1	91	3	110
2014	PC-02	48	38	10	0	0	0	5	90	0	21
2014	PC-03	39	37	7	4	0	14	0	88	4	57
2014	PC-04	36	50	0	0	0	14	0	100	0	22
2011	PC	39	32	18	2	1	7	1	76	4	136
2011	PC-02	34	28	24	0	0	10	3	72	0	29
2011	PC-03	36	36	15	5	3	5	0	76	8	66
2011	PC-04	47	27	20	0	0	7	0	79	0	30
2008	PC	45	32	9	4	1	10	0	85	5	105
2008	PC-02	42	16	21	5	0	16	0	69	6	19
2008	PC-03	41	41	8	5	0	5	0	86	5	59
2008	PC-04	69	13	0	0	0	19	0	100	0	16

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	28	34	15	6	1	14	2	74	8	113
2017	PC-02	37	26	14	6	0	18	0	76	8	30
2017	PC-03	25	38	17	2	0	15	2	77	2	52
2017	PC-04	24	38	14	19	0	5	0	65	20	21
2014	PC	31	28	13	4	4	19	1	75	9	109
2014	PC-02	29	33	14	0	5	14	5	76	6	21
2014	PC-03	30	24	18	4	4	21	0	69	9	57
2014	PC-04	24	43	5	5	0	24	0	88	6	21
2011	PC	32	32	16	1	3	16	0	75	5	136
2011	PC-02	28	21	24	0	3	24	0	64	5	29
2011	PC-03	35	30	15	3	3	14	0	75	7	66
2011	PC-04	27	43	13	0	0	17	0	84	0	30
2008	PC	39	35	10	5	0	9	3	84	5	105
2008	PC-02	47	16	11	0	0	26	0	86	0	19
2008	PC-03	36	39	12	8	0	2	3	79	9	59
2008	PC-04	38	44	6	0	0	6	6	93	0	16

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	5	95	112
2014	PC-04	0	100	22

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	10	16	25	3	5	32	9	43	13	113
2017	PC-02	6	13	16	0	6	45	13	46	15	30
2017	PC-03	8	12	31	4	2	35	10	34	10	52
2017	PC-04	19	24	29	5	10	10	5	50	17	21
2014	PC	12	9	13	2	1	51	13	57	8	110
2014	PC-02	19	5	19	0	0	34	24	56	0	21
2014	PC-03	9	7	16	2	0	56	11	47	5	57
2014	PC-04	5	18	5	0	0	64	9	83	0	22

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	25	35	19	4	3	13	1	69	8	113
2017	PC-02	29	26	20	0	6	19	0	67	8	30
2017	PC-03	19	35	23	6	0	15	2	65	7	52
2017	PC-04	29	43	19	10	0	0	0	71	10	21
2014	PC	26	34	16	2	1	21	0	76	3	110
2014	PC-02	29	33	14	0	0	24	0	81	0	21
2014	PC-03	25	26	21	4	0	25	0	67	5	57
2014	PC-04	18	55	14	0	0	14	0	84	0	22
2011	PC	35	38	16	3	1	7	0	78	5	136
2011	PC-02	31	38	17	3	0	10	0	77	4	29
2011	PC-03	30	41	15	5	3	6	0	76	8	66
2011	PC-04	37	40	20	0	0	3	0	79	0	30

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	15	28	19	15	23	1	43	38	113
2017	PC-02	16	19	17	28	19	0	35	48	30
2017	PC-03	10	35	17	8	29	2	45	37	52
2017	PC-04	29	29	14	10	19	0	57	29	21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	21	23	28	18	9	2	44	27	113
2017	PC-02	18	35	26	14	4	3	55	18	30
2017	PC-03	23	19	31	19	6	2	43	25	52
2017	PC-04	19	19	29	19	14	0	38	33	21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	21	29	24	12	12	1	2	51	25	113
2017	PC-02	31	29	19	10	8	0	3	61	18	30
2017	PC-03	19	33	25	13	6	2	2	54	20	52
2017	PC-04	10	24	24	14	29	0	0	33	43	21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	20	25	22	17	14	3	46	32	112
2017	PC-02	22	33	13	20	9	3	57	30	29
2017	PC-03	21	23	27	17	8	4	46	26	52
2017	PC-04	19	24	19	14	24	0	43	38	21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	44	26	18	1	8	3	72	9	113
2017	PC-02	47	27	16	0	3	7	79	3	30
2017	PC-03	42	33	19	0	4	2	76	4	52
2017	PC-04	52	10	19	5	14	0	62	19	21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	30	23	30	11	6	1	54	16	113
2017	PC-02	31	30	26	3	11	0	60	14	30
2017	PC-03	31	21	31	12	4	2	53	16	52
2017	PC-04	33	24	29	10	5	0	57	14	21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	20	32	24	11	13	1	52	24	113
2017	PC-02	21	46	13	13	8	0	67	20	30
2017	PC-03	17	29	29	6	17	2	47	24	52
2017	PC-04	29	9	29	24	10	0	38	33	21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	16	33	21	18	10	2	50	28	113
2017	PC-02	24	38	20	6	8	3	65	14	30
2017	PC-03	15	33	21	21	8	2	49	29	52
2017	PC-04	9	29	14	29	19	0	38	48	21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	14	28	28	16	13	1	1	43	29	113
2017	PC-02	19	22	35	7	14	3	0	43	21	30
2017	PC-03	13	33	19	15	17	0	2	47	33	52
2017	PC-04	9	24	29	38	0	0	0	33	38	21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	24	32	28	7	8	2	57	15	113
2017	PC-02	21	42	31	0	3	3	65	3	30
2017	PC-03	33	27	25	4	10	2	61	14	52
2017	PC-04	10	29	29	19	14	0	38	33	21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	49	30	11	5	3	1	1	80	8	113
2017	PC-02	40	37	13	3	6	0	0	78	10	30
2017	PC-03	56	21	13	6	0	2	2	80	6	52
2017	PC-04	38	38	10	10	5	0	0	76	14	21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	68	11	5	6	5	4	83	12	113
2017	PC-02	68	3	6	6	10	6	76	17	30
2017	PC-03	69	13	4	6	2	6	88	8	52
2017	PC-04	62	14	10	5	10	0	76	14	21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	63	22	10	1	2	3	87	3	113
2017	PC-02	60	19	14	0	3	3	82	3	30
2017	PC-03	60	23	12	2	0	4	86	2	52
2017	PC-04	62	29	5	0	5	0	90	5	21

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	55	27	4	4	8	2	84	12	113
2017	PC-02	57	24	3	3	10	3	83	13	30
2017	PC-03	48	35	6	4	6	2	84	10	52
2017	PC-04	67	19	0	5	10	0	86	14	21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	47	16	3	1	1	32	92	3	113
2017	PC-02	49	3	3	0	3	41	89	5	30
2017	PC-03	44	12	0	2	0	42	97	3	52
2017	PC-04	48	38	9	0	0	5	90	0	21

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	64	21	6	2	1	6	91	3	112
2017	PC-02	64	27	0	0	3	6	97	3	30
2017	PC-03	60	17	10	4	0	10	85	4	52
2017	PC-04	75	20	5	0	0	0	95	0	20

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	58	20	6	3	10	1	2	81	13	113
2017	PC-02	57	10	10	8	13	0	3	68	22	30
2017	PC-03	52	25	8	0	12	2	2	80	12	52
2017	PC-04	67	29	0	5	0	0	0	95	5	21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	52	26	10	6	3	1	1	80	9	113
2017	PC-02	35	26	22	8	6	0	3	63	14	30
2017	PC-03	60	27	6	6	0	2	0	88	6	52
2017	PC-04	62	24	5	5	5	0	0	86	10	21

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	4	33	39	13	11	37	24	113
2017	PC-02	6	43	30	6	14	50	20	30
2017	PC-03	6	25	46	15	8	31	23	52
2017	PC-04	0	38	38	10	14	38	24	21

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	12	20	38	17	13	1	30	32	113
2017	PC-02	14	20	19	26	21	0	47	34	30
2017	PC-03	12	15	44	15	12	2	27	27	52
2017	PC-04	14	24	38	14	10	0	24	38	21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	29	47	11	7	5	1	77	12	113
2017	PC-02	38	30	14	6	6	5	72	13	30
2017	PC-03	27	54	12	2	6	0	81	8	52
2017	PC-04	24	57	5	14	0	0	81	14	21

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	12	36	25	12	13	2	49	25	113
2017	PC-02	6	35	21	19	13	5	44	34	30
2017	PC-03	15	33	29	12	12	0	48	23	52
2017	PC-04	10	43	29	0	14	5	55	15	21

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	18	82	113
2017	PC-03	19	81	52
2017	PC-04	24	76	21
2014	PC	12	88	110
2014	PC-03	14	86	57

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	86	14	21
2017	PC-03	90	10	10
2014	PC	85	15	13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	44	22	11	11	11	0	0	67	22	18
2014	PC	82	9	0	9	0	0	0	91	9	11

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	24	16	28	16	14	2	25	75	113
2017	PC-02	22	6	29	27	16	0	22	78	30
2017	PC-03	23	19	27	13	17	0	23	77	52
2017	PC-04	38	14	24	9	10	5	40	60	21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	PC	20	83
2017	PC-02	21	23
2017	PC-03	23	40
2017	PC-04	8	12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PC	38	83
2017	PC-02	47	23
2017	PC-03	30	40
2017	PC-04	50	12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PC	27	83
2017	PC-02	23	23
2017	PC-03	25	40
2017	PC-04	33	12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	PC	42	83
2017	PC-02	33	23
2017	PC-03	45	40
2017	PC-04	50	12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	PC	13	83
2017	PC-02	12	23
2017	PC-03	18	40
2017	PC-04	8	12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	PC	42	83
2017	PC-02	31	23
2017	PC-03	57	40
2017	PC-04	42	12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	PC	40	18	15	5	23	83
2017	PC-02	31	42	18	0	9	23
2017	PC-03	40	10	12	0	38	40
2017	PC-04	33	0	17	33	17	12

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	11	13	14	27	31	4	24	61	83
2017	PC-02	12	20	8	21	30	8	36	55	23
2017	PC-03	10	13	15	30	33	0	23	62	40
2017	PC-04	8	0	25	17	42	8	9	64	12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	4	4	11	8	66	2	5	8	80	83
2017	PC-02	4	4	18	8	57	4	4	9	71	23
2017	PC-03	3	3	8	8	75	3	3	5	87	40
2017	PC-04	8	0	17	8	50	0	17	10	70	12

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Health Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PC

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)