2017 Public Service Employee Survey Results for Health Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - ND

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 32 54 0 14 0 0 0 86 14 28
2017 ND-01 23 46 0 31 0 0 0 69 31 13
2014 ND 27 55 6 9 3 0 0 82 12 33
2014 ND-01 36 50 0 7 7 0 0 86 14 14
2014 ND-02 15 62 8 15 0 0 0 77 15 13
2011 ND 50 38 0 8 4 0 0 88 12 26
2011 ND-01 43 43 0 7 7 0 0 86 14 14
2008 ND 67 33 0 0 0 0 0 100 0 24
2008 ND-01 57 43 0 0 0 0 0 100 0 14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 82 18 0 0 0 0 0 100 0 28
2017 ND-01 69 31 0 0 0 0 0 100 0 13
2014 ND 85 15 0 0 0 0 0 100 0 33
2014 ND-01 93 7 0 0 0 0 0 100 0 14
2014 ND-02 85 15 0 0 0 0 0 100 0 13
2011 ND 81 19 0 0 0 0 0 100 0 26
2011 ND-01 86 14 0 0 0 0 0 100 0 14
2008 ND 92 8 0 0 0 0 0 100 0 24
2008 ND-01 86 14 0 0 0 0 0 100 0 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 71 18 4 7 0 0 0 89 7 28
2017 ND-01 69 23 8 0 0 0 0 92 0 13
2014 ND 85 9 0 6 0 0 0 94 6 33
2014 ND-01 100 0 0 0 0 0 0 100 0 14
2014 ND-02 77 15 0 8 0 0 0 92 8 13
2011 ND 76 24 0 0 0 0 0 100 0 25
2011 ND-01 100 0 0 0 0 0 0 100 0 13
2008 ND 71 13 0 8 8 0 0 83 17 24
2008 ND-01 64 21 0 0 14 0 0 86 14 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 25 50 14 7 4 0 0 75 11 28
2017 ND-01 31 38 15 15 0 0 0 69 15 13
2014 ND 30 45 6 12 6 0 0 76 18 33
2014 ND-01 36 43 7 7 7 0 0 79 14 14
2014 ND-02 31 38 8 15 8 0 0 69 23 13
2011 ND 50 35 4 8 4 0 0 85 12 26
2011 ND-01 43 36 7 14 0 0 0 79 14 14

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 29 50 14 7 0 0 0 79 7 28
2017 ND-01 15 62 15 8 0 0 0 77 8 13
2014 ND 21 45 15 12 6 0 0 67 18 33
2014 ND-01 29 36 21 7 7 0 0 64 14 14
2014 ND-02 15 46 15 15 8 0 0 62 23 13
2011 ND 42 54 4 0 0 0 0 96 0 26
2011 ND-01 50 43 7 0 0 0 0 93 0 14
2008 ND 50 42 0 8 0 0 0 92 8 24
2008 ND-01 50 36 0 14 0 0 0 86 14 14

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 71 25 4 0 0 0 0 96 0 28
2017 ND-01 62 38 0 0 0 0 0 100 0 13
2014 ND 52 33 6 9 0 0 0 85 9 33
2014 ND-01 43 43 7 7 0 0 0 86 7 14
2014 ND-02 46 31 8 15 0 0 0 77 15 13
2011 ND 81 19 0 0 0 0 0 100 0 26
2011 ND-01 79 21 0 0 0 0 0 100 0 14
2008 ND 63 29 4 0 4 0 0 92 4 24
2008 ND-01 50 36 7 0 7 0 0 86 7 14

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 68 25 7 0 0 0 0 93 0 28
2017 ND-01 54 38 8 0 0 0 0 92 0 13
2014 ND 52 39 3 6 0 0 0 91 6 33
2014 ND-01 50 50 0 0 0 0 0 100 0 14
2014 ND-02 38 38 8 15 0 0 0 77 15 13
2011 ND 77 23 0 0 0 0 0 100 0 26
2011 ND-01 71 29 0 0 0 0 0 100 0 14
2008 ND 42 50 4 4 0 0 0 92 4 24
2008 ND-01 36 50 7 7 0 0 0 86 7 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 59 37 0 4 0 0 0 96 4 27
2017 ND-01 46 46 0 8 0 0 0 92 8 13
2014 ND 45 42 6 3 3 0 0 88 6 33
2014 ND-01 57 36 0 7 0 0 0 93 7 14
2014 ND-02 31 46 15 0 8 0 0 77 8 13

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 29 61 4 7 0 0 0 89 7 28
2017 ND-01 31 69 0 0 0 0 0 100 0 13
2014 ND 42 45 9 3 0 0 0 88 3 33
2014 ND-01 64 36 0 0 0 0 0 100 0 14
2014 ND-02 31 54 8 8 0 0 0 85 8 13
2011 ND 62 23 4 4 4 4 0 88 8 26
2011 ND-01 79 14 0 7 0 0 0 93 7 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 36 21 14 29 0 0 0 57 29 28
2017 ND-01 31 31 15 23 0 0 0 62 23 13
2014 ND 27 33 6 9 18 0 6 65 29 33
2014 ND-01 29 43 7 0 14 0 7 77 15 14
2014 ND-02 31 23 0 23 15 0 8 58 42 13
2011 ND 35 23 8 12 12 4 8 65 26 26
2011 ND-01 50 21 7 0 14 7 0 77 15 14
2008 ND 29 21 8 17 17 4 4 55 36 24
2008 ND-01 50 14 0 14 7 7 7 75 25 14

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 46 50 4 0 0 0 0 96 0 28
2017 ND-01 31 62 8 0 0 0 0 92 0 13
2014 ND 18 48 9 18 6 0 0 67 24 33
2014 ND-01 21 64 7 7 0 0 0 86 7 14
2014 ND-02 15 31 8 31 15 0 0 46 46 13
2011 ND 62 31 8 0 0 0 0 92 0 26
2011 ND-01 64 29 7 0 0 0 0 93 0 14
2008 ND 58 21 8 8 4 0 0 79 13 24
2008 ND-01 50 29 7 7 7 0 0 79 14 14

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 32 54 4 11 0 0 0 86 11 28
2017 ND-01 38 46 8 8 0 0 0 85 8 13
2014 ND 21 30 15 21 12 0 0 52 33 33
2014 ND-01 43 36 7 7 7 0 0 79 14 14
2014 ND-02 0 31 23 31 15 0 0 31 46 13
2011 ND 40 52 4 4 0 0 0 92 4 25
2011 ND-01 54 38 8 0 0 0 0 92 0 13

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 39 36 14 11 0 0 0 75 11 28
2017 ND-01 31 31 15 23 0 0 0 62 23 13

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 54 39 7 0 0 0 0 93 0 28
2017 ND-01 31 62 8 0 0 0 0 92 0 13
2014 ND 36 36 12 9 6 0 0 73 15 33
2014 ND-01 50 43 0 0 7 0 0 93 7 14
2014 ND-02 23 38 8 23 8 0 0 62 31 13
2011 ND 50 42 8 0 0 0 0 92 0 26
2011 ND-01 64 21 14 0 0 0 0 86 0 14
2008 ND 38 46 13 0 4 0 0 83 4 24
2008 ND-01 36 43 14 0 7 0 0 79 7 14

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 46 43 7 4 0 0 0 89 4 28
2017 ND-01 38 54 8 0 0 0 0 92 0 13

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 54 43 4 0 0 0 0 96 0 28
2017 ND-01 46 46 8 0 0 0 0 92 0 13
2014 ND 52 39 3 3 3 0 0 91 6 33
2014 ND-01 71 29 0 0 0 0 0 100 0 14
2014 ND-02 38 46 0 8 8 0 0 85 15 13
2011 ND 76 16 8 0 0 0 0 92 0 25
2011 ND-01 71 21 7 0 0 0 0 93 0 14

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 36 57 7 0 0 0 0 93 0 28
2017 ND-01 31 69 0 0 0 0 0 100 0 13
2014 ND 21 45 9 6 18 0 0 67 24 33
2014 ND-01 36 50 7 0 7 0 0 86 7 14
2014 ND-02 15 31 15 15 23 0 0 46 38 13
2011 ND 64 36 0 0 0 0 0 100 0 25
2011 ND-01 57 43 0 0 0 0 0 100 0 14

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 57 18 18 7 0 0 0 75 7 28
2017 ND-01 54 15 23 8 0 0 0 69 8 13
2014 ND 39 21 15 15 9 0 0 61 24 33
2014 ND-01 71 7 14 0 7 0 0 79 7 14
2014 ND-02 15 38 8 23 15 0 0 54 38 13

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 48 37 11 4 0 0 0 85 4 27
2017 ND-01 38 46 15 0 0 0 0 85 0 13
2014 ND 33 24 15 18 9 0 0 58 27 33
2014 ND-01 57 21 7 7 7 0 0 79 14 14
2014 ND-02 15 31 15 31 8 0 0 46 38 13
2011 ND 50 35 12 4 0 0 0 85 4 26
2011 ND-01 57 21 14 7 0 0 0 79 7 14

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 54 39 7 0 0 0 0 93 0 28
2017 ND-01 46 38 15 0 0 0 0 85 0 13
2014 ND 33 45 12 6 3 0 0 79 9 33
2014 ND-01 43 43 14 0 0 0 0 86 0 14
2014 ND-02 23 46 8 15 8 0 0 69 23 13
2011 ND 65 35 0 0 0 0 0 100 0 26
2011 ND-01 64 36 0 0 0 0 0 100 0 14
2008 ND 63 25 0 8 4 0 0 88 13 24
2008 ND-01 57 29 0 7 7 0 0 86 14 14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 32 36 14 18 0 0 0 68 18 28
2017 ND-01 38 54 8 0 0 0 0 92 0 13
2014 ND 9 55 21 15 0 0 0 64 15 33
2014 ND-01 14 43 29 14 0 0 0 57 14 14
2014 ND-02 8 69 15 8 0 0 0 77 8 13
2011 ND 35 31 19 8 8 0 0 65 15 26
2011 ND-01 36 43 21 0 0 0 0 79 0 14
2008 ND 25 50 21 4 0 0 0 75 4 24
2008 ND-01 43 36 21 0 0 0 0 79 0 14

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 14 14 54 11 7 0 0 18 29 28
2017 ND-01 15 0 62 8 15 0 0 23 15 13
2014 ND 9 42 42 3 3 0 0 6 52 33
2014 ND-01 7 36 50 0 7 0 0 7 43 14
2014 ND-02 8 38 46 8 0 0 0 8 46 13
2011 ND 4 31 31 23 8 0 4 32 36 26
2011 ND-01 7 21 36 21 14 0 0 36 29 14
2008 ND 8 17 54 13 8 0 0 21 25 24
2008 ND-01 7 14 57 7 14 0 0 21 21 14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 4 11 43 32 7 4 0 41 15 28
2017 ND-01 0 15 46 23 15 0 0 38 15 13
2014 ND 21 15 36 24 3 0 0 27 36 33
2014 ND-01 14 7 50 21 7 0 0 29 21 14
2014 ND-02 23 23 31 23 0 0 0 23 46 13
2011 ND 12 15 27 35 8 0 4 44 28 26
2011 ND-01 14 21 14 43 7 0 0 50 36 14
2008 ND 4 29 38 17 13 0 0 29 33 24
2008 ND-01 0 14 43 21 21 0 0 43 14 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 32 32 25 11 0 0 0 11 64 28
2017 ND-01 31 31 23 15 0 0 0 15 62 13
2014 ND 21 52 18 3 6 0 0 9 73 33
2014 ND-01 7 57 21 0 14 0 0 14 64 14
2014 ND-02 23 54 23 0 0 0 0 0 77 13
2011 ND 12 35 27 23 0 0 4 24 48 26
2011 ND-01 7 29 21 43 0 0 0 43 36 14
2008 ND 25 42 25 4 0 4 0 4 70 24
2008 ND-01 21 29 36 7 0 7 0 8 54 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 7 32 18 39 4 0 0 43 39 28
2017 ND-01 0 15 23 54 8 0 0 62 15 13
2014 ND 15 24 42 15 3 0 0 18 39 33
2014 ND-01 14 21 50 7 7 0 0 14 36 14
2014 ND-02 15 8 46 31 0 0 0 31 23 13
2011 ND 4 27 27 31 8 0 4 40 32 26
2011 ND-01 0 14 21 50 14 0 0 64 14 14
2008 ND 8 17 17 46 13 0 0 58 25 24
2008 ND-01 7 7 21 43 21 0 0 64 14 14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 7 36 21 29 0 0 7 31 46 28
2017 ND-01 0 31 38 31 0 0 0 31 31 13
2014 ND 21 39 30 3 3 0 3 6 63 33
2014 ND-01 21 43 29 0 7 0 0 7 64 14
2014 ND-02 23 31 31 8 0 0 8 8 58 13
2011 ND 4 8 35 35 12 4 4 50 13 26
2011 ND-01 7 7 29 36 14 7 0 54 15 14
2008 ND 4 8 38 33 17 0 0 50 13 24
2008 ND-01 0 7 43 21 29 0 0 50 7 14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 0 21 21 46 11 0 0 57 21 28
2017 ND-01 0 15 23 54 8 0 0 62 15 13
2014 ND 15 18 39 18 9 0 0 27 33 33
2014 ND-01 14 14 29 29 14 0 0 43 29 14
2014 ND-02 15 23 46 15 0 0 0 15 38 13
2011 ND 8 15 31 27 8 4 8 39 26 26
2011 ND-01 14 7 43 14 14 7 0 31 23 14
2008 ND 8 17 46 21 8 0 0 29 25 24
2008 ND-01 0 7 64 14 14 0 0 29 7 14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 21 21 36 18 4 0 0 21 43 28
2017 ND-01 31 23 38 8 0 0 0 8 54 13
2014 ND 18 27 45 3 6 0 0 9 45 33
2014 ND-01 14 21 43 7 14 0 0 21 36 14
2014 ND-02 23 23 54 0 0 0 0 0 46 13
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 75 11 7 7 0 0 0 86 7 28
2017 ND-01 77 8 15 0 0 0 0 85 0 13
2014 ND 82 12 0 3 3 0 0 94 6 33
2014 ND-01 100 0 0 0 0 0 0 100 0 14
2014 ND-02 77 15 0 0 8 0 0 92 8 13
2011 ND 85 4 0 4 0 0 8 96 4 26
2011 ND-01 93 0 0 0 0 0 7 100 0 14
2008 ND 75 4 0 13 8 0 0 79 21 24
2008 ND-01 79 0 0 14 7 0 0 79 21 14

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 32 32 18 7 4 4 4 69 12 28
2017 ND-01 38 31 15 8 0 8 0 75 8 13
2014 ND 18 55 6 9 9 3 0 75 19 33
2014 ND-01 29 57 0 0 7 7 0 92 8 14
2014 ND-02 8 54 8 15 15 0 0 62 31 13

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 50 36 7 0 4 4 0 89 4 28
2017 ND-01 62 31 8 0 0 0 0 92 0 13
2014 ND 58 27 6 0 9 0 0 85 9 33
2014 ND-01 57 36 0 0 7 0 0 93 7 14
2014 ND-02 54 23 8 0 15 0 0 77 15 13

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 46 36 11 4 0 4 0 85 4 28
2017 ND-01 62 15 15 8 0 0 0 77 8 13
2014 ND 30 30 9 15 3 6 6 69 21 33
2014 ND-01 36 29 0 14 7 7 7 75 25 14
2014 ND-02 15 38 15 15 0 8 8 64 18 13
2011 ND 46 38 8 0 0 8 0 92 0 26
2011 ND-01 43 50 0 0 0 7 0 100 0 14
2008 ND 42 46 4 4 0 4 0 91 4 24
2008 ND-01 43 43 7 0 0 7 0 92 0 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 46 11 14 11 4 14 0 67 17 28
2017 ND-01 62 0 8 15 0 15 0 73 18 13
2014 ND 36 15 18 15 3 6 6 59 21 33
2014 ND-01 50 21 7 7 7 7 0 77 15 14
2014 ND-02 15 15 23 31 0 8 8 36 36 13
2011 ND 38 46 0 4 0 8 4 96 4 26
2011 ND-01 43 50 0 0 0 7 0 100 0 14
2008 ND 46 21 13 8 4 8 0 73 14 24
2008 ND-01 43 14 14 7 7 14 0 67 17 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 21 14 18 7 7 29 4 53 21 28
2017 ND-01 23 15 15 8 0 31 8 63 13 13
2014 ND 12 24 18 24 15 6 0 39 42 33
2014 ND-01 14 29 7 21 14 14 0 50 42 14
2014 ND-02 0 23 23 38 15 0 0 23 54 13

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 61 36 4 0 0 0 0 96 0 28
2017 ND-01 62 38 0 0 0 0 0 100 0 13
2014 ND 48 27 15 3 6 0 0 76 9 33
2014 ND-01 64 14 21 0 0 0 0 79 0 14
2014 ND-02 31 38 15 0 15 0 0 69 15 13
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 54 32 11 4 0 0 0 86 4 28
2017 ND-01 62 31 8 0 0 0 0 92 0 13
2014 ND 55 24 12 6 3 0 0 79 9 33
2014 ND-01 57 36 0 7 0 0 0 93 7 14
2014 ND-02 62 15 15 8 0 0 0 77 8 13
2011 ND 54 46 0 0 0 0 0 100 0 26
2011 ND-01 57 43 0 0 0 0 0 100 0 14
2008 ND 38 46 4 8 4 0 0 83 13 24
2008 ND-01 36 50 0 7 7 0 0 86 14 14

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 61 21 11 7 0 0 0 82 7 28
2017 ND-01 69 31 0 0 0 0 0 100 0 13
2014 ND 52 18 9 15 6 0 0 70 21 33
2014 ND-01 57 29 0 14 0 0 0 86 14 14
2014 ND-02 54 8 15 15 8 0 0 62 23 13
2011 ND 69 31 0 0 0 0 0 100 0 26
2011 ND-01 79 21 0 0 0 0 0 100 0 14
2008 ND 54 33 0 13 0 0 0 88 13 24
2008 ND-01 64 21 0 14 0 0 0 86 14 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 57 36 4 4 0 0 0 93 4 28
2017 ND-01 69 31 0 0 0 0 0 100 0 13
2014 ND 55 30 0 9 6 0 0 85 15 33
2014 ND-01 50 43 0 7 0 0 0 93 7 14
2014 ND-02 69 15 0 8 8 0 0 85 15 13
2011 ND 62 35 4 0 0 0 0 96 0 26
2011 ND-01 57 36 7 0 0 0 0 93 0 14
2008 ND 50 25 4 21 0 0 0 75 21 24
2008 ND-01 50 21 7 21 0 0 0 71 21 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 82 11 4 4 0 0 0 93 4 28
2017 ND-01 85 8 8 0 0 0 0 92 0 13
2014 ND 88 9 0 3 0 0 0 97 3 33
2014 ND-01 100 0 0 0 0 0 0 100 0 14
2014 ND-02 85 8 0 8 0 0 0 92 8 13
2011 ND 88 4 4 4 0 0 0 92 4 26
2011 ND-01 93 7 0 0 0 0 0 100 0 14
2008 ND 92 0 4 0 4 0 0 92 4 24
2008 ND-01 100 0 0 0 0 0 0 100 0 14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 61 14 7 14 0 4 0 78 15 28
2017 ND-01 69 8 8 8 0 8 0 83 8 13
2014 ND 73 21 0 0 6 0 0 94 6 33
2014 ND-01 79 21 0 0 0 0 0 100 0 14
2014 ND-02 69 23 0 0 8 0 0 92 8 13
2011 ND 76 8 8 4 0 4 0 88 4 25
2011 ND-01 79 7 7 7 0 0 0 86 7 14

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 68 18 7 0 4 4 0 89 4 28
2017 ND-01 77 8 8 0 0 8 0 92 0 13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 75 21 0 4 0 0 0 96 4 28
2017 ND-01 77 23 0 0 0 0 0 100 0 13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 64 29 0 4 4 0 0 93 7 28
2017 ND-01 62 38 0 0 0 0 0 100 0 13
2014 ND 55 27 6 6 6 0 0 82 12 33
2014 ND-01 57 36 0 7 0 0 0 93 7 14
2014 ND-02 62 15 8 8 8 0 0 77 15 13
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 29 43 14 7 0 7 0 77 8 28
2017 ND-01 23 54 8 15 0 0 0 77 15 13
2014 ND 30 15 27 12 3 12 0 52 17 33
2014 ND-01 43 14 14 14 0 14 0 67 17 14
2014 ND-02 23 15 46 8 0 8 0 42 8 13
2011 ND 27 46 8 4 0 15 0 86 5 26
2011 ND-01 36 43 7 0 0 14 0 92 0 14

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 25 43 21 11 0 0 0 68 11 28
2017 ND-01 23 46 23 8 0 0 0 69 8 13
2014 ND 21 24 21 12 15 6 0 48 29 33
2014 ND-01 29 29 21 7 7 7 0 62 15 14
2014 ND-02 15 23 23 15 15 8 0 42 33 13
2011 ND 23 50 19 4 0 4 0 76 4 26
2011 ND-01 29 57 14 0 0 0 0 86 0 14
2008 ND 38 38 13 8 0 4 0 78 9 24
2008 ND-01 50 36 7 0 0 7 0 92 0 14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 14 39 29 11 0 7 0 58 12 28
2017 ND-01 15 46 31 8 0 0 0 62 8 13
2014 ND 12 24 21 15 15 12 0 41 34 33
2014 ND-01 29 21 21 0 14 14 0 58 17 14
2014 ND-02 0 23 15 31 15 15 0 27 55 13
2011 ND 12 54 19 8 0 8 0 71 8 26
2011 ND-01 14 57 14 7 0 7 0 77 8 14
2008 ND 8 50 25 13 4 0 0 58 17 24
2008 ND-01 14 50 21 7 7 0 0 64 14 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 25 32 14 14 0 14 0 67 17 28
2017 ND-01 31 46 15 0 0 8 0 83 0 13
2014 ND 18 27 15 12 15 12 0 52 31 33
2014 ND-01 36 29 14 0 7 14 0 75 8 14
2014 ND-02 0 31 15 23 15 15 0 36 45 13
2011 ND 8 50 27 4 0 12 0 65 4 26
2011 ND-01 14 43 29 0 0 14 0 67 0 14
2008 ND 13 43 13 22 0 9 0 62 24 23
2008 ND-01 15 38 15 23 0 8 0 58 25 13

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 14 43 29 11 4 0 0 57 14 28
2017 ND-01 8 46 31 15 0 0 0 54 15 13
2014 ND 15 24 21 15 18 6 0 42 35 33
2014 ND-01 14 29 21 14 14 7 0 46 31 14
2014 ND-02 23 15 23 15 15 8 0 42 33 13
2011 ND 8 50 19 19 0 4 0 60 20 26
2011 ND-01 14 43 21 21 0 0 0 57 21 14
2008 ND 13 38 13 29 8 0 0 50 38 24
2008 ND-01 14 29 14 29 14 0 0 43 43 14
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 25 57 18 0 0 0 0 82 0 28
2017 ND-01 8 77 15 0 0 0 0 85 0 13
2014 ND 27 42 9 15 6 0 0 70 21 33
2014 ND-01 29 43 0 21 7 0 0 71 29 14
2014 ND-02 23 54 8 8 8 0 0 77 15 13
2011 ND 31 50 12 8 0 0 0 81 8 26
2011 ND-01 29 43 21 7 0 0 0 71 7 14

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 39 50 7 0 0 4 0 93 0 28
2017 ND-01 31 62 8 0 0 0 0 92 0 13
2014 ND 27 39 9 21 0 3 0 69 22 33
2014 ND-01 43 36 7 7 0 7 0 85 8 14
2014 ND-02 15 46 8 31 0 0 0 62 31 13
2011 ND 46 35 4 8 0 8 0 88 8 26
2011 ND-01 50 43 0 7 0 0 0 93 7 14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 57 32 4 4 0 4 0 93 4 28
2017 ND-01 46 38 0 8 0 8 0 92 8 13
2014 ND 33 36 6 12 9 3 0 72 22 33
2014 ND-01 50 36 0 0 14 0 0 86 14 14
2014 ND-02 23 31 15 15 8 8 0 58 25 13
2011 ND 35 31 15 15 0 4 0 68 16 26
2011 ND-01 43 36 0 21 0 0 0 79 21 14
2008 ND 25 50 0 8 8 8 0 82 18 24
2008 ND-01 36 36 0 7 14 7 0 77 23 14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 36 25 25 11 0 4 0 63 11 28
2017 ND-01 23 38 15 15 0 8 0 67 17 13
2014 ND 21 36 15 15 6 3 3 61 23 33
2014 ND-01 29 50 7 14 0 0 0 79 14 14
2014 ND-02 15 31 23 15 8 8 0 50 25 13
2011 ND 12 62 15 8 0 4 0 76 8 26
2011 ND-01 21 50 29 0 0 0 0 71 0 14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 14 29 18 14 4 21 0 55 23 28
2017 ND-01 23 38 15 8 0 15 0 73 9 13
2014 ND 18 21 18 3 21 9 9 48 30 33
2014 ND-01 36 29 14 0 7 7 7 75 8 14
2014 ND-02 0 15 23 8 31 15 8 20 50 13
2011 ND 12 38 8 0 8 23 12 76 12 26
2011 ND-01 21 36 7 0 7 21 7 80 10 14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 61 14 7 11 0 4 4 81 12 28
2017 ND-01 54 15 15 8 0 8 0 75 8 13
2014 ND 73 18 3 0 3 0 3 94 3 33
2014 ND-01 79 14 0 0 0 0 7 100 0 14
2014 ND-02 69 23 0 0 8 0 0 92 8 13

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 75 14 0 4 0 4 4 96 4 28
2017 ND-01 77 23 0 0 0 0 0 100 0 13
2014 ND 82 9 6 0 0 0 3 94 0 33
2014 ND-01 100 0 0 0 0 0 0 100 0 14
2014 ND-02 77 15 8 0 0 0 0 92 0 13
2011 ND 81 15 4 0 0 0 0 96 0 26
2011 ND-01 86 14 0 0 0 0 0 100 0 14
2008 ND 79 17 4 0 0 0 0 96 0 24
2008 ND-01 79 14 7 0 0 0 0 93 0 14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 21 32 21 18 4 4 0 56 22 28
2017 ND-01 23 31 31 15 0 0 0 54 15 13
2014 ND 18 30 15 24 9 3 0 50 34 33
2014 ND-01 21 21 21 21 7 7 0 46 31 14
2014 ND-02 15 46 8 23 8 0 0 62 31 13
2011 ND 42 50 8 0 0 0 0 92 0 26
2011 ND-01 57 36 7 0 0 0 0 93 0 14
2008 ND 54 33 4 4 4 0 0 88 8 24
2008 ND-01 50 36 7 7 0 0 0 86 7 14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 14 57 18 0 7 4 0 74 7 28
2017 ND-01 15 54 31 0 0 0 0 69 0 13
2014 ND 15 21 3 33 21 3 3 39 58 33
2014 ND-01 21 21 0 36 14 7 0 46 54 14
2014 ND-02 8 15 8 38 31 0 0 23 69 13
2011 ND 23 46 8 12 4 0 8 75 17 26
2011 ND-01 36 36 7 14 7 0 0 71 21 14
2008 ND 29 33 8 13 17 0 0 63 29 24
2008 ND-01 29 36 7 14 14 0 0 64 29 14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 39 25 25 7 0 4 0 67 7 28
2017 ND-01 31 23 46 0 0 0 0 54 0 13

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 32 61 4 0 0 4 0 96 0 28
2017 ND-01 31 62 8 0 0 0 0 92 0 13
2014 ND 39 36 12 9 0 3 0 78 9 33
2014 ND-01 57 29 14 0 0 0 0 86 0 14
2014 ND-02 23 46 8 15 0 8 0 75 17 13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 32 57 7 4 0 0 0 89 4 28
2017 ND-01 31 54 15 0 0 0 0 85 0 13
2014 ND 36 33 15 6 6 3 0 72 13 33
2014 ND-01 50 43 0 0 7 0 0 93 7 14
2014 ND-02 23 31 31 8 8 0 0 54 15 13
2011 ND 35 62 0 4 0 0 0 96 4 26
2011 ND-01 36 64 0 0 0 0 0 100 0 14

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 46 50 0 4 0 0 0 96 4 28
2017 ND-01 46 54 0 0 0 0 0 100 0 13
2014 ND 52 24 6 6 12 0 0 76 18 33
2014 ND-01 64 29 0 0 7 0 0 93 7 14
2014 ND-02 38 31 8 8 15 0 0 69 23 13
2011 ND 62 38 0 0 0 0 0 100 0 26
2011 ND-01 43 57 0 0 0 0 0 100 0 14
2008 ND 50 42 4 4 0 0 0 92 4 24
2008 ND-01 64 29 0 7 0 0 0 93 7 14

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 43 39 11 7 0 0 0 82 7 28
2017 ND-01 46 31 23 0 0 0 0 77 0 13
2014 ND 30 27 15 12 12 3 0 59 25 33
2014 ND-01 36 29 21 7 7 0 0 64 14 14
2014 ND-02 23 31 8 15 15 8 0 58 33 13
2011 ND 42 42 8 8 0 0 0 85 8 26
2011 ND-01 50 29 14 7 0 0 0 79 7 14

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 36 50 11 4 0 0 0 86 4 28
2017 ND-01 38 46 15 0 0 0 0 85 0 13
2014 ND 33 21 18 15 12 0 0 55 27 33
2014 ND-01 36 21 29 7 7 0 0 57 14 14
2014 ND-02 31 23 8 23 15 0 0 54 38 13
2011 ND 54 23 15 8 0 0 0 77 8 26
2011 ND-01 50 21 21 7 0 0 0 71 7 14
2008 ND 50 38 4 4 4 0 0 88 8 24
2008 ND-01 50 36 7 0 7 0 0 86 7 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 39 32 21 0 0 7 0 77 0 28
2017 ND-01 31 31 31 0 0 8 0 67 0 13
2014 ND 33 27 12 9 12 3 3 65 23 33
2014 ND-01 36 43 7 7 7 0 0 79 14 14
2014 ND-02 31 23 15 8 23 0 0 54 31 13
2011 ND 50 27 19 4 0 0 0 77 4 26
2011 ND-01 50 21 29 0 0 0 0 71 0 14
2008 ND 33 42 0 8 8 8 0 82 18 24
2008 ND-01 29 43 0 7 14 7 0 77 23 14
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 ND 19 56 26 27
2017 ND-01 17 67 17 12
2014 ND 15 48 36 33
2014 ND-01 14 50 36 14
2014 ND-02 23 46 31 13
2011 ND 15 50 35 26
2011 ND-01 7 43 50 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 ND-01 0 100 13
2014 ND 24 76 33
2014 ND-02 38 62 13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 11 18 4 0 0 46 21 89 0 28
2017 ND-01 8 23 0 0 0 38 31 100 0 13
2014 ND 9 15 3 3 12 33 24 57 36 33
2014 ND-01 7 14 0 0 7 36 36 75 25 14
2014 ND-02 8 15 8 8 15 31 15 43 43 13

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 29 32 18 0 0 18 4 77 0 28
2017 ND-01 15 38 23 0 0 15 8 70 0 13
2014 ND 18 21 21 9 9 18 3 50 23 33
2014 ND-01 21 21 14 0 7 36 0 67 11 14
2014 ND-02 8 31 31 8 15 8 0 42 25 13
2011 ND 31 42 19 0 0 4 4 79 0 26
2011 ND-01 50 29 21 0 0 0 0 79 0 14
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 25 61 4 7 4 0 0 86 11 28
2017 ND-01 23 54 8 8 8 0 0 77 15 13
2014 ND 24 55 6 12 3 0 0 79 15 33
2014 ND-01 14 64 0 14 7 0 0 79 21 14
2014 ND-02 23 54 15 8 0 0 0 77 8 13
2011 ND 15 73 4 4 0 4 0 92 4 26
2011 ND-01 21 71 0 7 0 0 0 93 7 14
2008 ND 29 58 0 8 4 0 0 88 13 24
2008 ND-01 29 50 0 14 7 0 0 79 21 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 7 36 18 4 0 32 4 67 6 28
2017 ND-01 8 38 15 0 0 38 0 75 0 13
2014 ND 6 15 15 6 12 39 6 39 33 33
2014 ND-01 7 14 7 0 7 50 14 60 20 14
2014 ND-02 0 15 31 15 15 23 0 20 40 13
2011 ND 4 19 27 8 4 27 12 38 19 26
2011 ND-01 7 7 29 7 7 36 7 25 25 14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 48 33 0 0 0 19 0 100 0 27
2017 ND-01 54 23 0 0 0 23 0 100 0 13
2014 ND 39 33 3 0 3 18 3 92 4 33
2014 ND-01 36 36 0 0 0 29 0 100 0 14
2014 ND-02 38 46 8 0 0 8 0 92 0 13
2011 ND 42 38 4 0 0 15 0 95 0 26
2011 ND-01 50 36 0 0 0 14 0 100 0 14
2008 ND 29 38 13 4 4 13 0 76 10 24
2008 ND-01 36 36 14 0 0 14 0 83 0 14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 39 25 7 0 0 29 0 90 0 28
2017 ND-01 38 23 8 0 0 31 0 89 0 13
2014 ND 27 27 9 3 3 30 0 78 9 33
2014 ND-01 21 21 0 0 7 50 0 86 14 14
2014 ND-02 31 38 15 0 0 15 0 82 0 13
2011 ND 35 19 8 4 4 31 0 78 11 26
2011 ND-01 43 21 0 0 7 29 0 90 10 14
2008 ND 46 17 17 4 4 13 0 71 10 24
2008 ND-01 57 14 14 0 0 14 0 83 0 14
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 ND 0 100 28
2017 ND-01 0 100 13
2014 ND-01 0 100 14
2014 ND-02 0 100 13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 11 18 11 0 0 46 14 73 0 28
2017 ND-01 8 15 0 0 0 54 23 100 0 13
2014 ND 15 9 12 0 0 58 6 67 0 33
2014 ND-01 14 14 14 0 0 50 7 67 0 14
2014 ND-02 8 8 15 0 0 62 8 50 0 13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 25 39 18 0 0 18 0 78 0 28
2017 ND-01 23 46 15 0 0 15 0 82 0 13
2014 ND 21 18 21 6 0 33 0 59 9 33
2014 ND-01 29 14 7 7 0 43 0 75 13 14
2014 ND-02 8 31 31 8 0 23 0 50 10 13
2011 ND 35 50 8 0 0 4 4 92 0 26
2011 ND-01 36 57 0 0 0 7 0 100 0 14
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 29 21 25 11 11 0 4 52 22 28
2017 ND-01 31 23 23 15 8 0 0 54 23 13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 11 36 25 21 7 0 0 46 29 28
2017 ND-01 8 54 31 8 0 0 0 62 8 13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 11 50 21 14 4 0 0 61 18 28
2017 ND-01 23 62 8 8 0 0 0 85 8 13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 14 21 32 18 7 0 7 38 27 28
2017 ND-01 15 46 15 15 0 0 8 67 17 13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 21 25 21 21 7 0 4 48 30 28
2017 ND-01 31 31 31 8 0 0 0 62 8 13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 4 48 30 19 0 0 0 52 19 27
2017 ND-01 0 69 23 8 0 0 0 69 8 13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 30 30 26 7 4 0 4 62 12 27
2017 ND-01 23 38 31 8 0 0 0 62 8 13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 11 41 30 11 4 0 4 54 15 27
2017 ND-01 8 54 38 0 0 0 0 62 0 13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 4 56 30 7 4 0 0 59 11 27
2017 ND-01 8 46 31 15 0 0 0 54 15 13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 19 33 30 19 0 0 0 52 19 27
2017 ND-01 15 23 46 15 0 0 0 38 15 13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 36 43 11 11 0 0 0 79 11 28
2017 ND-01 46 38 15 0 0 0 0 85 0 13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 79 14 0 0 0 0 7 100 0 28
2017 ND-01 85 8 0 0 0 0 8 100 0 13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 61 36 0 0 0 0 4 100 0 28
2017 ND-01 69 31 0 0 0 0 0 100 0 13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 61 32 4 4 0 0 0 93 4 28
2017 ND-01 69 31 0 0 0 0 0 100 0 13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 50 0 4 0 0 0 46 93 0 28
2017 ND-01 46 0 0 0 0 0 54 100 0 13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 68 21 0 4 0 0 7 96 4 28
2017 ND-01 62 31 0 8 0 0 0 92 8 13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 54 18 18 4 7 0 0 71 11 28
2017 ND-01 46 15 23 8 8 0 0 62 15 13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 57 36 4 0 0 0 4 96 0 28
2017 ND-01 54 46 0 0 0 0 0 100 0 13

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 4 46 39 11 0 0 0 50 11 28
2017 ND-01 8 62 31 0 0 0 0 69 0 13

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 0 18 50 21 11 0 0 32 18 28
2017 ND-01 0 15 46 23 15 0 0 38 15 13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 18 57 7 18 0 0 0 75 18 28
2017 ND-01 15 62 0 23 0 0 0 77 23 13

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 19 52 15 15 0 0 0 70 15 27
2017 ND-01 15 54 23 8 0 0 0 69 8 13
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 ND 21 79 28
2014 ND 21 79 33
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 29 25 18 14 11 4 0 30 70 28
2017 ND-01 23 31 23 8 15 0 0 23 77 13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 ND 16 19
2017 ND-01 20 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 ND 26 19
2017 ND-01 20 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 ND 11 19
2017 ND-01 20 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 ND 26 19
2017 ND-01 20 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 ND 5 19
2017 ND-01 10 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 ND 63 19
2017 ND-01 60 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 ND 6 47 24 12 0 12 17

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 16 16 5 16 37 0 11 35 59 19
2017 ND-01 10 20 0 20 40 0 10 33 67 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ND 5 11 16 16 53 0 0 16 68 19
2017 ND-01 0 10 20 10 60 0 0 10 70 10
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