2017 Public Service Employee Survey Results for Health Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - MD

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 24 43 5 27 0 0 0 68 27 37
2017 MD-02 27 32 9 32 0 0 0 59 32 22
2014 MD 23 51 3 14 9 0 0 74 23 65
2014 MD-02 23 45 5 18 10 0 0 68 28 40
2014 MD-03 33 61 0 0 6 0 0 94 6 18
2011 MD 31 46 4 14 4 0 0 77 19 70
2011 MD-02 34 37 5 21 3 0 0 71 24 38
2011 MD-03 29 52 5 10 5 0 0 81 14 21
2008 MD 31 50 2 14 3 0 0 81 17 58
2008 MD-02 36 46 0 18 0 0 0 82 18 28
2008 MD-03 26 68 0 5 0 0 0 95 5 19

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 68 24 8 0 0 0 0 92 0 37
2017 MD-02 73 18 9 0 0 0 0 91 0 22
2014 MD 71 20 0 5 2 2 2 94 6 65
2014 MD-02 70 23 0 5 0 3 0 95 5 40
2014 MD-03 78 11 0 6 0 0 6 94 6 18
2011 MD 63 23 6 3 3 1 1 88 6 71
2011 MD-02 68 18 8 0 3 0 3 89 3 38
2011 MD-03 57 24 5 10 5 0 0 81 14 21
2008 MD 78 16 3 0 0 3 0 96 0 58
2008 MD-02 79 14 0 0 0 7 0 100 0 28
2008 MD-03 74 16 11 0 0 0 0 89 0 19

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 73 14 5 3 3 0 3 89 6 37
2017 MD-02 73 14 5 5 5 0 0 86 9 22
2014 MD 78 14 3 0 3 0 2 94 3 65
2014 MD-02 78 18 0 0 5 0 0 95 5 40
2014 MD-03 83 6 6 0 0 0 6 94 0 18
2011 MD 75 17 1 0 6 0 1 93 6 71
2011 MD-02 71 16 3 0 8 0 3 89 8 38
2011 MD-03 76 19 0 0 5 0 0 95 5 21
2008 MD 76 14 5 5 0 0 0 90 5 58
2008 MD-02 75 14 4 7 0 0 0 89 7 28
2008 MD-03 79 16 0 5 0 0 0 95 5 19

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 38 19 3 27 11 0 3 58 39 37
2017 MD-02 27 18 5 32 14 0 5 48 48 22
2014 MD 29 42 8 8 14 0 0 71 22 65
2014 MD-02 23 35 13 10 20 0 0 58 30 40
2014 MD-03 50 44 0 0 6 0 0 94 6 18
2011 MD 35 37 7 11 8 0 1 73 20 71
2011 MD-02 34 32 11 8 16 0 0 66 24 38
2011 MD-03 43 38 5 14 0 0 0 81 14 21

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 14 35 24 19 8 0 0 49 27 37
2017 MD-02 18 27 14 27 14 0 0 45 41 22
2014 MD 25 34 14 14 14 0 0 58 28 65
2014 MD-02 23 28 15 15 20 0 0 50 35 40
2014 MD-03 33 44 6 11 6 0 0 78 17 18
2011 MD 30 44 7 10 7 0 3 75 17 71
2011 MD-02 37 39 5 8 8 0 3 78 16 38
2011 MD-03 24 48 10 10 5 0 5 75 15 21
2008 MD 29 43 10 10 5 0 2 74 16 58
2008 MD-02 32 32 7 18 11 0 0 64 29 28
2008 MD-03 21 68 5 5 0 0 0 89 5 19

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 49 43 5 3 0 0 0 92 3 37
2017 MD-02 45 41 9 5 0 0 0 86 5 22
2014 MD 63 29 3 5 0 0 0 92 5 65
2014 MD-02 55 35 3 8 0 0 0 90 8 40
2014 MD-03 78 22 0 0 0 0 0 100 0 18
2011 MD 57 37 3 1 1 0 0 94 3 70
2011 MD-02 57 38 3 3 0 0 0 95 3 37
2011 MD-03 57 38 0 0 5 0 0 95 5 21
2008 MD 64 28 5 2 0 2 0 93 2 58
2008 MD-02 54 32 7 4 0 4 0 89 4 28
2008 MD-03 63 32 5 0 0 0 0 95 0 19

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 49 41 3 8 0 0 0 89 8 37
2017 MD-02 41 50 0 9 0 0 0 91 9 22
2014 MD 55 35 3 5 2 0 0 91 6 65
2014 MD-02 45 43 3 8 3 0 0 88 10 40
2014 MD-03 72 28 0 0 0 0 0 100 0 18
2011 MD 56 34 6 4 0 0 0 90 4 71
2011 MD-02 45 42 11 3 0 0 0 87 3 38
2011 MD-03 67 24 0 10 0 0 0 90 10 21
2008 MD 59 36 0 5 0 0 0 95 5 58
2008 MD-02 50 43 0 7 0 0 0 93 7 28
2008 MD-03 53 42 0 5 0 0 0 95 5 19

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 45 33 8 11 0 0 3 80 11 36
2017 MD-02 38 29 10 19 0 0 5 70 20 21
2014 MD 52 28 9 9 2 0 0 80 11 65
2014 MD-02 45 28 13 13 3 0 0 73 15 40
2014 MD-03 72 28 0 0 0 0 0 100 0 18

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 32 30 16 14 8 0 0 62 22 37
2017 MD-02 32 18 18 23 9 0 0 50 32 22
2014 MD 42 25 15 11 5 2 2 68 16 65
2014 MD-02 40 25 18 13 5 0 0 65 18 40
2014 MD-03 44 28 11 6 0 6 6 81 6 18
2011 MD 52 28 11 4 4 0 0 80 8 71
2011 MD-02 61 26 5 3 5 0 0 87 8 38
2011 MD-03 48 24 24 5 0 0 0 71 5 21

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 11 14 8 22 24 3 19 31 59 37
2017 MD-02 5 14 9 23 23 5 23 25 63 22
2014 MD 14 26 6 12 18 2 22 52 40 65
2014 MD-02 13 23 8 13 15 3 28 50 39 40
2014 MD-03 17 39 6 11 22 0 6 59 35 18
2011 MD 23 24 13 13 14 4 10 54 31 71
2011 MD-02 26 29 16 3 13 5 8 64 18 38
2011 MD-03 14 19 14 33 14 5 0 35 50 21
2008 MD 17 14 16 16 24 3 10 36 46 58
2008 MD-02 18 21 4 18 14 7 18 52 43 28
2008 MD-03 16 11 32 11 32 0 0 26 42 19

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 35 51 5 5 3 0 0 86 8 37
2017 MD-02 27 50 9 9 5 0 0 77 14 22
2014 MD 42 45 6 8 0 0 0 86 8 65
2014 MD-02 35 50 8 8 0 0 0 85 8 40
2014 MD-03 50 39 6 6 0 0 0 89 6 18
2011 MD 54 30 11 1 3 0 0 84 4 70
2011 MD-02 49 30 14 3 5 0 0 78 8 37
2011 MD-03 48 38 14 0 0 0 0 86 0 21
2008 MD 55 29 9 3 2 2 0 86 5 58
2008 MD-02 50 32 11 4 0 4 0 85 4 28
2008 MD-03 58 26 11 5 0 0 0 84 5 19

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 19 43 11 11 16 0 0 62 27 37
2017 MD-02 18 50 5 14 14 0 0 68 27 22
2014 MD 32 32 17 12 6 0 0 65 18 65
2014 MD-02 30 33 20 13 5 0 0 63 18 40
2014 MD-03 33 33 11 11 11 0 0 67 22 18
2011 MD 31 42 10 13 4 0 0 73 17 71
2011 MD-02 26 53 8 11 3 0 0 79 13 38
2011 MD-03 38 14 19 19 10 0 0 52 29 21

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 30 41 11 14 5 0 0 70 19 37
2017 MD-02 32 36 9 18 5 0 0 68 23 22

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 41 43 8 8 0 0 0 84 8 37
2017 MD-02 36 45 9 9 0 0 0 82 9 22
2014 MD 45 35 11 6 3 0 0 80 9 65
2014 MD-02 48 30 13 5 5 0 0 78 10 40
2014 MD-03 33 50 11 6 0 0 0 83 6 18
2011 MD 46 35 11 6 0 1 0 83 6 71
2011 MD-02 45 37 13 5 0 0 0 82 5 38
2011 MD-03 33 43 14 5 0 5 0 80 5 21
2008 MD 48 40 10 2 0 0 0 88 2 58
2008 MD-02 50 39 11 0 0 0 0 89 0 28
2008 MD-03 47 37 11 5 0 0 0 84 5 19

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 22 39 14 14 11 0 0 61 25 36
2017 MD-02 18 50 5 14 14 0 0 68 27 22

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 57 33 5 5 0 0 0 89 5 37
2017 MD-02 50 36 5 9 0 0 0 86 9 22
2014 MD 68 28 5 0 0 0 0 95 0 65
2014 MD-02 60 35 5 0 0 0 0 95 0 40
2014 MD-03 78 22 0 0 0 0 0 100 0 18
2011 MD 72 21 4 3 0 0 0 93 3 71
2011 MD-02 63 26 5 5 0 0 0 89 5 38
2011 MD-03 76 19 5 0 0 0 0 95 0 21

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 27 33 11 19 11 0 0 59 30 37
2017 MD-02 18 27 14 23 18 0 0 45 41 22
2014 MD 17 46 12 11 14 0 0 63 25 65
2014 MD-02 13 48 15 10 15 0 0 60 25 40
2014 MD-03 22 50 6 6 17 0 0 72 22 18
2011 MD 38 42 6 8 6 0 0 80 14 71
2011 MD-02 39 37 5 11 8 0 0 76 18 38
2011 MD-03 33 43 10 10 5 0 0 76 14 21

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 27 24 16 19 11 0 3 53 31 37
2017 MD-02 18 18 18 23 18 0 5 38 43 22
2014 MD 25 34 23 11 8 0 0 58 18 65
2014 MD-02 18 38 30 5 10 0 0 55 15 40
2014 MD-03 33 33 11 17 6 0 0 67 22 18

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 30 22 16 22 11 0 0 51 33 37
2017 MD-02 27 18 18 23 14 0 0 45 36 22
2014 MD 29 34 17 11 9 0 0 63 20 65
2014 MD-02 23 38 13 18 10 0 0 60 28 40
2014 MD-03 33 33 22 0 11 0 0 67 11 18
2011 MD 39 36 10 14 1 0 0 74 16 70
2011 MD-02 29 45 11 13 3 0 0 74 16 38
2011 MD-03 40 30 5 25 0 0 0 70 25 20

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 34 40 9 11 6 0 0 74 17 35
2017 MD-02 19 43 10 19 10 0 0 62 29 21
2014 MD 43 40 8 8 2 0 0 83 9 65
2014 MD-02 38 43 8 10 3 0 0 80 13 40
2014 MD-03 50 44 6 0 0 0 0 94 0 18
2011 MD 55 34 10 0 1 0 0 89 1 71
2011 MD-02 50 34 13 0 3 0 0 84 3 38
2011 MD-03 52 38 10 0 0 0 0 90 0 21
2008 MD 60 34 3 0 0 2 0 96 0 58
2008 MD-02 54 39 4 0 0 4 0 96 0 28
2008 MD-03 53 42 5 0 0 0 0 95 0 19

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 41 24 14 11 8 3 0 67 19 37
2017 MD-02 41 32 9 9 5 5 0 76 14 22
2014 MD 38 34 17 5 6 0 0 72 11 65
2014 MD-02 43 40 10 5 3 0 0 83 8 40
2014 MD-03 44 22 22 0 11 0 0 67 11 18
2011 MD 48 27 13 6 6 1 0 76 11 71
2011 MD-02 55 18 11 5 8 3 0 76 14 38
2011 MD-03 43 38 10 5 5 0 0 81 10 21
2008 MD 28 33 16 14 10 0 0 60 24 58
2008 MD-02 36 43 11 4 7 0 0 79 11 28
2008 MD-03 26 26 11 26 11 0 0 53 37 19

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 8 14 40 24 8 0 5 34 23 37
2017 MD-02 14 18 32 27 5 0 5 33 33 22
2014 MD 8 17 41 16 19 0 0 34 25 64
2014 MD-02 8 21 33 15 23 0 0 38 28 39
2014 MD-03 6 0 56 22 17 0 0 39 6 18
2011 MD 4 17 38 27 13 0 1 40 21 71
2011 MD-02 5 5 47 26 13 0 3 41 11 38
2011 MD-03 0 33 29 24 14 0 0 38 33 21
2008 MD 2 17 41 19 10 5 5 33 21 58
2008 MD-02 0 7 39 25 18 11 0 48 8 28
2008 MD-03 5 26 42 11 5 0 11 18 35 19

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 8 30 30 16 8 3 5 27 41 37
2017 MD-02 14 32 23 23 5 0 5 29 48 22
2014 MD 11 16 39 14 19 0 2 33 27 64
2014 MD-02 10 21 31 13 26 0 0 38 31 39
2014 MD-03 6 6 56 17 11 0 6 29 12 18
2011 MD 10 13 34 25 17 0 1 43 23 71
2011 MD-02 5 16 34 29 16 0 0 45 21 38
2011 MD-03 10 14 24 24 24 0 5 50 25 21
2008 MD 7 17 36 14 19 5 2 35 26 58
2008 MD-02 0 14 39 11 25 7 4 40 16 28
2008 MD-03 16 16 26 26 11 5 0 39 33 19

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 16 16 30 24 8 0 5 34 34 37
2017 MD-02 18 14 27 27 9 0 5 38 33 22
2014 MD 13 23 33 17 14 0 0 31 36 64
2014 MD-02 13 21 31 18 18 0 0 36 33 39
2014 MD-03 6 22 44 17 11 0 0 28 28 18
2011 MD 15 21 30 18 14 0 1 33 37 71
2011 MD-02 8 24 29 26 13 0 0 39 32 38
2011 MD-03 14 24 33 5 19 0 5 25 40 21
2008 MD 7 22 31 19 10 7 3 33 33 58
2008 MD-02 4 14 29 29 14 7 4 48 20 28
2008 MD-03 5 32 26 11 11 11 5 25 44 19

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 8 14 40 16 16 0 5 34 23 37
2017 MD-02 14 14 41 14 14 0 5 29 29 22
2014 MD 5 13 30 35 17 0 0 52 17 63
2014 MD-02 5 8 37 29 21 0 0 50 13 38
2014 MD-03 0 11 28 44 17 0 0 61 11 18
2011 MD 3 13 38 31 13 1 1 45 16 71
2011 MD-02 3 11 42 32 11 3 0 43 14 38
2011 MD-03 0 14 24 43 14 0 5 60 15 21
2008 MD 7 14 40 19 14 2 5 35 22 58
2008 MD-02 4 11 32 25 21 4 4 50 15 28
2008 MD-03 5 21 53 5 11 0 5 17 28 19

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 24 21 27 14 5 3 5 21 50 37
2017 MD-02 27 14 32 18 0 5 5 20 45 22
2014 MD 22 13 31 19 16 0 0 34 34 64
2014 MD-02 26 10 26 21 18 0 0 38 36 39
2014 MD-03 11 17 39 17 17 0 0 33 28 18
2011 MD 11 13 36 26 13 1 0 39 25 70
2011 MD-02 13 13 34 21 16 3 0 38 27 38
2011 MD-03 10 10 24 48 10 0 0 57 19 21
2008 MD 19 16 28 14 16 2 7 32 38 58
2008 MD-02 11 7 32 11 25 4 11 42 21 28
2008 MD-03 21 21 32 16 11 0 0 26 42 19

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 11 19 32 24 5 3 5 32 32 37
2017 MD-02 14 27 18 32 0 5 5 35 45 22
2014 MD 8 14 38 23 16 0 2 40 22 64
2014 MD-02 3 18 31 28 21 0 0 49 21 39
2014 MD-03 11 11 50 11 11 0 6 24 24 18
2011 MD 11 23 23 30 8 4 1 40 36 71
2011 MD-02 11 13 29 26 16 5 0 44 25 38
2011 MD-03 5 38 10 38 0 5 5 42 47 21
2008 MD 5 28 31 14 10 2 10 27 37 58
2008 MD-02 0 18 29 21 18 4 11 46 21 28
2008 MD-03 5 47 26 11 5 0 5 17 56 19

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 14 27 27 11 8 3 11 22 47 37
2017 MD-02 23 14 32 9 9 5 9 21 42 22
2014 MD 13 27 31 17 8 2 3 26 41 64
2014 MD-02 13 28 33 13 10 3 0 24 42 39
2014 MD-03 11 22 33 22 6 0 6 29 35 18
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 70 8 11 8 0 0 3 81 8 37
2017 MD-02 73 9 9 9 0 0 0 82 9 22
2014 MD 82 9 3 3 2 0 2 92 5 65
2014 MD-02 75 13 5 5 3 0 0 88 8 40
2014 MD-03 89 6 0 0 0 0 6 100 0 18
2011 MD 72 14 7 1 1 0 4 90 3 71
2011 MD-02 71 11 5 3 3 0 8 89 6 38
2011 MD-03 62 24 14 0 0 0 0 86 0 21
2008 MD 79 10 2 3 2 0 3 93 5 58
2008 MD-02 75 7 4 4 4 0 7 88 8 28
2008 MD-03 79 16 0 5 0 0 0 95 5 19

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 17 30 22 6 17 3 6 51 24 36
2017 MD-02 18 32 23 5 18 5 0 52 24 22
2014 MD 32 23 11 9 15 5 5 61 27 65
2014 MD-02 33 15 15 8 18 5 8 54 29 40
2014 MD-03 39 17 6 17 17 6 0 59 35 18

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 36 28 6 19 8 3 0 66 29 36
2017 MD-02 27 27 5 27 9 5 0 57 38 22
2014 MD 52 20 15 6 5 0 2 73 11 65
2014 MD-02 45 23 20 5 5 0 3 69 10 40
2014 MD-03 61 11 11 11 6 0 0 72 17 18

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 28 30 8 17 17 0 0 58 33 36
2017 MD-02 27 32 14 9 18 0 0 59 27 22
2014 MD 31 34 18 11 5 0 2 66 16 65
2014 MD-02 28 40 13 13 5 0 3 69 18 40
2014 MD-03 33 33 22 6 6 0 0 67 11 18
2011 MD 38 34 8 13 3 1 3 75 16 71
2011 MD-02 32 34 8 16 5 3 3 69 22 38
2011 MD-03 33 43 10 10 0 0 5 80 10 21
2008 MD 38 40 7 9 2 3 2 82 11 58
2008 MD-02 29 54 7 4 4 4 0 85 7 28
2008 MD-03 32 37 11 16 0 5 0 72 17 19

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 30 8 19 6 8 28 0 54 19 36
2017 MD-02 27 5 27 9 9 23 0 41 24 22
2014 MD 28 12 23 8 6 17 6 52 18 65
2014 MD-02 23 13 23 8 8 20 8 48 21 40
2014 MD-03 28 11 28 6 6 17 6 50 14 18
2011 MD 39 23 15 4 3 14 1 73 8 71
2011 MD-02 26 18 21 3 5 26 0 61 11 38
2011 MD-03 38 38 14 5 0 0 5 80 5 21
2008 MD 47 26 5 5 2 14 2 86 8 58
2008 MD-02 32 36 7 4 4 18 0 83 9 28
2008 MD-03 47 21 5 11 0 16 0 81 13 19

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 11 16 11 11 19 30 3 40 44 37
2017 MD-02 5 9 18 18 14 32 5 21 50 22
2014 MD 20 14 20 14 17 15 0 40 36 65
2014 MD-02 20 10 23 15 13 20 0 38 34 40
2014 MD-03 28 11 11 17 22 11 0 44 44 18

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 40 38 8 8 5 0 0 78 14 37
2017 MD-02 27 50 5 9 9 0 0 77 18 22
2014 MD 55 23 5 9 8 0 0 78 17 65
2014 MD-02 53 20 5 13 10 0 0 73 23 40
2014 MD-03 56 33 6 0 6 0 0 89 6 18
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 38 22 22 8 11 0 0 59 19 37
2017 MD-02 36 23 14 14 14 0 0 59 27 22
2014 MD 54 22 8 12 3 0 2 77 16 65
2014 MD-02 48 30 5 10 5 0 3 79 15 40
2014 MD-03 61 11 11 17 0 0 0 72 17 18
2011 MD 46 37 10 3 4 0 0 83 7 70
2011 MD-02 41 32 16 3 8 0 0 73 11 37
2011 MD-03 57 33 5 5 0 0 0 90 5 21
2008 MD 41 33 9 9 7 2 0 75 16 58
2008 MD-02 43 43 7 0 4 4 0 89 4 28
2008 MD-03 37 16 11 21 16 0 0 53 37 19

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 32 33 14 8 8 5 0 68 17 37
2017 MD-02 32 32 14 5 14 5 0 67 19 22
2014 MD 58 18 8 5 6 2 3 81 11 65
2014 MD-02 60 15 10 0 10 0 5 79 11 40
2014 MD-03 56 28 0 11 0 6 0 88 12 18
2011 MD 58 23 10 7 3 0 0 80 10 71
2011 MD-02 55 18 13 8 5 0 0 74 13 38
2011 MD-03 62 24 5 10 0 0 0 86 10 21
2008 MD 55 28 7 3 5 2 0 84 9 58
2008 MD-02 54 32 11 0 0 4 0 89 0 28
2008 MD-03 53 21 0 11 16 0 0 74 26 19

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 32 41 14 8 3 3 0 75 11 37
2017 MD-02 32 41 9 9 5 5 0 76 14 22
2014 MD 49 34 6 6 5 0 0 83 11 65
2014 MD-02 45 35 5 10 5 0 0 80 15 40
2014 MD-03 56 39 6 0 0 0 0 94 0 18
2011 MD 52 31 7 6 3 0 1 84 9 71
2011 MD-02 53 29 11 3 3 0 3 84 5 38
2011 MD-03 52 29 0 14 5 0 0 81 19 21
2008 MD 55 22 3 9 5 0 5 82 15 58
2008 MD-02 54 36 4 4 0 0 4 93 4 28
2008 MD-03 53 5 5 16 16 0 5 61 33 19

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 65 22 5 3 3 0 3 89 6 37
2017 MD-02 68 14 9 5 5 0 0 82 9 22
2014 MD 88 9 0 0 0 0 3 100 0 65
2014 MD-02 85 13 0 0 0 0 3 100 0 40
2014 MD-03 89 6 0 0 0 0 6 100 0 18
2011 MD 77 13 4 0 0 0 6 96 0 71
2011 MD-02 74 11 5 0 0 0 11 94 0 38
2011 MD-03 76 24 0 0 0 0 0 100 0 21
2008 MD 90 3 0 0 2 0 5 98 2 58
2008 MD-02 89 0 0 0 4 0 7 96 4 28
2008 MD-03 84 11 0 0 0 0 5 100 0 19

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 49 27 5 0 8 8 3 85 9 37
2017 MD-02 55 18 5 0 9 14 0 84 11 22
2014 MD 52 14 12 8 8 3 3 70 16 65
2014 MD-02 53 13 15 8 13 0 0 65 20 40
2014 MD-03 56 11 6 11 0 6 11 80 13 18
2011 MD 65 23 1 4 4 3 0 90 9 71
2011 MD-02 63 26 0 3 8 0 0 89 11 38
2011 MD-03 62 24 0 5 0 10 0 95 5 21

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 43 19 19 3 11 5 0 66 14 37
2017 MD-02 45 14 18 0 14 9 0 65 15 22

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 35 27 22 5 8 3 0 64 14 37
2017 MD-02 41 27 14 9 9 0 0 68 18 22

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 32 33 8 14 11 0 3 67 25 37
2017 MD-02 36 32 9 14 9 0 0 68 23 22
2014 MD 54 18 14 8 5 0 2 73 13 65
2014 MD-02 53 25 8 10 5 0 0 78 15 40
2014 MD-03 56 11 22 0 6 0 6 71 6 18
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 30 30 16 11 8 5 0 63 20 37
2017 MD-02 32 32 9 14 9 5 0 67 24 22
2014 MD 30 23 17 9 5 16 0 63 17 64
2014 MD-02 33 21 18 13 5 10 0 60 20 39
2014 MD-03 22 22 11 6 6 33 0 67 17 18
2011 MD 30 28 21 7 6 8 0 63 14 71
2011 MD-02 24 29 26 3 8 11 0 59 12 38
2011 MD-03 29 24 19 14 5 10 0 58 21 21

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 22 32 16 16 11 3 0 55 28 37
2017 MD-02 27 27 14 23 9 0 0 55 32 22
2014 MD 20 25 17 28 3 6 0 48 33 64
2014 MD-02 23 23 18 28 5 3 0 47 34 39
2014 MD-03 22 17 22 22 0 17 0 47 27 18
2011 MD 21 37 13 15 10 4 0 60 26 71
2011 MD-02 11 45 13 13 11 8 0 60 26 38
2011 MD-03 38 24 5 24 10 0 0 62 33 21
2008 MD 31 38 14 9 5 3 0 71 14 58
2008 MD-02 32 43 11 11 0 4 0 78 11 28
2008 MD-03 26 26 16 11 16 5 0 56 28 19

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 19 32 22 14 5 8 0 56 21 37
2017 MD-02 18 36 14 14 9 9 0 60 25 22
2014 MD 19 28 17 25 5 6 0 50 32 64
2014 MD-02 21 28 21 26 3 3 0 50 29 39
2014 MD-03 22 17 11 22 11 17 0 47 40 18
2011 MD 14 38 20 11 10 7 0 56 23 71
2011 MD-02 5 39 21 11 11 13 0 52 24 38
2011 MD-03 19 43 19 10 10 0 0 62 19 21
2008 MD 16 38 14 17 5 10 0 60 25 58
2008 MD-02 18 46 7 14 4 11 0 72 20 28
2008 MD-03 21 21 21 16 11 11 0 47 29 19

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 24 27 11 22 11 5 0 54 34 37
2017 MD-02 23 27 5 27 14 5 0 52 43 22
2014 MD 25 19 19 11 17 9 0 48 31 64
2014 MD-02 26 15 23 13 21 3 0 42 34 39
2014 MD-03 22 22 11 0 17 28 0 62 23 18
2011 MD 18 28 15 11 14 13 0 53 29 71
2011 MD-02 8 32 16 13 13 18 0 48 32 38
2011 MD-03 29 24 14 10 19 5 0 55 30 21
2008 MD 18 30 16 12 11 14 0 55 27 57
2008 MD-02 19 33 11 7 11 19 0 64 23 27
2008 MD-03 21 21 21 11 16 11 0 47 29 19

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 19 35 16 19 5 5 0 57 26 37
2017 MD-02 9 45 9 23 9 5 0 57 33 22
2014 MD 22 27 19 19 6 8 0 53 27 64
2014 MD-02 21 28 21 18 8 5 0 51 27 39
2014 MD-03 28 22 17 17 0 17 0 60 20 18
2011 MD 17 39 14 15 10 4 0 59 26 71
2011 MD-02 8 50 11 16 8 8 0 63 26 38
2011 MD-03 24 19 24 19 14 0 0 43 33 21
2008 MD 24 47 12 12 3 2 0 72 16 58
2008 MD-02 29 50 4 11 4 4 0 81 15 28
2008 MD-03 26 47 16 5 5 0 0 74 11 19
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 30 22 32 8 5 3 0 53 14 37
2017 MD-02 27 32 23 9 9 0 0 59 18 22
2014 MD 31 34 18 11 3 3 0 67 14 65
2014 MD-02 25 33 20 15 5 3 0 59 21 40
2014 MD-03 33 44 17 0 0 6 0 82 0 18
2011 MD 24 46 23 3 4 0 0 70 7 70
2011 MD-02 22 54 24 0 0 0 0 76 0 37
2011 MD-03 29 38 24 5 5 0 0 67 10 21

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 57 22 8 3 5 0 5 83 9 37
2017 MD-02 55 23 14 5 5 0 0 77 9 22
2014 MD 52 25 9 5 2 5 3 83 7 64
2014 MD-02 49 31 10 8 3 0 0 79 10 39
2014 MD-03 44 17 11 0 0 17 11 85 0 18
2011 MD 56 31 8 1 0 3 0 90 1 71
2011 MD-02 58 32 5 3 0 3 0 92 3 38
2011 MD-03 48 29 19 0 0 5 0 80 0 21

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 38 32 14 11 3 0 3 72 14 37
2017 MD-02 36 23 23 14 5 0 0 59 18 22
2014 MD 33 33 11 9 6 8 0 71 17 64
2014 MD-02 23 36 13 13 8 8 0 64 22 39
2014 MD-03 33 33 11 6 6 11 0 75 13 18
2011 MD 32 39 7 10 4 6 1 77 15 71
2011 MD-02 26 53 3 11 3 5 0 83 14 38
2011 MD-03 38 24 14 5 10 10 0 68 16 21
2008 MD 38 33 7 12 5 5 0 75 18 58
2008 MD-02 36 39 11 7 0 7 0 81 8 28
2008 MD-03 32 26 0 21 16 5 0 61 39 19

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 24 24 5 16 11 11 8 60 33 37
2017 MD-02 23 23 9 14 14 9 9 56 33 22
2014 MD 27 22 20 9 13 6 3 53 24 64
2014 MD-02 13 23 23 13 18 5 5 40 34 39
2014 MD-03 33 22 22 6 6 11 0 63 13 18
2011 MD 21 37 20 10 4 6 3 63 15 71
2011 MD-02 16 32 26 11 8 8 0 51 20 38
2011 MD-03 19 38 19 14 0 5 5 63 16 21

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 19 13 14 11 19 19 5 43 39 37
2017 MD-02 18 9 18 5 23 23 5 38 38 22
2014 MD 20 16 17 14 19 13 2 42 38 64
2014 MD-02 15 10 21 13 23 18 0 31 44 39
2014 MD-03 22 17 11 22 17 6 6 44 44 18
2011 MD 17 14 20 6 11 27 6 46 25 71
2011 MD-02 13 13 21 3 11 34 5 43 22 38
2011 MD-03 19 14 19 10 14 24 0 44 31 21

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 65 19 8 3 0 0 5 89 3 37
2017 MD-02 68 14 9 5 0 0 5 86 5 22
2014 MD 72 12 8 0 3 2 3 89 3 65
2014 MD-02 63 15 13 0 5 3 3 82 5 40
2014 MD-03 83 11 0 0 0 0 6 100 0 18

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 67 11 11 3 0 3 5 85 3 37
2017 MD-02 68 5 14 5 0 5 5 80 5 22
2014 MD 65 20 8 0 0 6 2 92 0 65
2014 MD-02 58 25 10 0 0 8 0 89 0 40
2014 MD-03 72 11 6 0 0 6 6 94 0 18
2011 MD 56 23 8 0 0 0 13 90 0 71
2011 MD-02 55 21 5 0 0 0 18 94 0 38
2011 MD-03 48 24 19 0 0 0 10 79 0 21
2008 MD 81 10 2 0 0 0 7 98 0 58
2008 MD-02 86 7 0 0 0 0 7 100 0 28
2008 MD-03 79 11 5 0 0 0 5 94 0 19

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 19 30 11 16 24 0 0 49 41 37
2017 MD-02 23 23 14 14 27 0 0 45 41 22
2014 MD 18 29 12 18 14 8 0 52 35 65
2014 MD-02 13 33 13 15 18 10 0 50 36 40
2014 MD-03 33 22 11 17 11 6 0 59 29 18
2011 MD 28 27 13 17 11 4 0 57 29 71
2011 MD-02 32 24 16 11 11 8 0 60 23 38
2011 MD-03 33 29 5 19 14 0 0 62 33 21
2008 MD 19 45 10 19 3 2 2 66 23 58
2008 MD-02 18 57 7 7 7 4 0 78 15 28
2008 MD-03 16 37 16 32 0 0 0 53 32 19

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 14 24 8 16 24 5 8 44 47 37
2017 MD-02 18 23 5 18 32 5 0 43 52 22
2014 MD 17 26 14 12 18 3 9 49 35 65
2014 MD-02 15 28 13 15 18 3 10 49 37 40
2014 MD-03 22 22 6 11 22 6 11 53 40 18
2011 MD 18 14 25 7 21 3 11 38 33 71
2011 MD-02 21 13 21 5 21 5 13 42 32 38
2011 MD-03 19 10 24 5 29 0 14 33 39 21
2008 MD 21 23 11 21 5 9 11 54 33 57
2008 MD-02 25 21 11 18 4 14 7 59 27 28
2008 MD-03 26 26 0 21 11 5 11 63 38 19

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 8 38 16 16 14 8 0 50 32 37
2017 MD-02 14 32 9 18 18 9 0 50 40 22

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 40 26 17 3 6 9 0 72 9 35
2017 MD-02 41 18 23 0 9 9 0 65 10 22
2014 MD 48 25 17 3 5 2 2 75 8 65
2014 MD-02 43 28 20 3 5 3 0 72 8 40
2014 MD-03 50 28 17 0 6 0 0 78 6 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 35 40 8 3 11 3 0 78 14 37
2017 MD-02 32 32 14 0 18 5 0 67 19 22
2014 MD 46 28 14 5 8 0 0 74 12 65
2014 MD-02 40 30 18 5 8 0 0 70 13 40
2014 MD-03 44 33 11 6 6 0 0 78 11 18
2011 MD 36 37 13 7 4 3 0 75 12 70
2011 MD-02 32 37 11 11 5 5 0 72 17 38
2011 MD-03 40 35 20 5 0 0 0 75 5 20

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 43 33 11 8 5 0 0 76 14 37
2017 MD-02 32 36 14 14 5 0 0 68 18 22
2014 MD 52 28 8 8 5 0 0 80 12 65
2014 MD-02 48 28 8 13 5 0 0 75 18 40
2014 MD-03 56 28 11 0 6 0 0 83 6 18
2011 MD 42 41 7 7 3 0 0 83 10 71
2011 MD-02 37 45 11 8 0 0 0 82 8 38
2011 MD-03 43 38 5 10 5 0 0 81 14 21
2008 MD 53 29 9 5 3 0 0 83 9 58
2008 MD-02 57 25 7 7 4 0 0 82 11 28
2008 MD-03 42 37 11 5 5 0 0 79 11 19

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 30 27 19 14 11 0 0 57 24 37
2017 MD-02 27 18 18 23 14 0 0 45 36 22
2014 MD 32 28 18 11 9 2 0 61 20 65
2014 MD-02 30 28 13 15 13 3 0 59 28 40
2014 MD-03 39 28 28 6 0 0 0 67 6 18
2011 MD 27 37 21 11 4 0 0 63 15 71
2011 MD-02 18 42 21 16 3 0 0 61 18 38
2011 MD-03 33 29 24 10 5 0 0 62 14 21

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 24 35 16 16 8 0 0 59 24 37
2017 MD-02 23 23 18 23 14 0 0 45 36 22
2014 MD 34 26 17 17 6 0 0 60 23 65
2014 MD-02 33 30 8 23 8 0 0 63 30 40
2014 MD-03 39 22 33 6 0 0 0 61 6 18
2011 MD 28 41 15 10 6 0 0 69 15 71
2011 MD-02 21 47 13 13 5 0 0 68 18 38
2011 MD-03 33 33 19 10 5 0 0 67 14 21
2008 MD 36 40 10 10 3 0 0 76 14 58
2008 MD-02 39 43 7 11 0 0 0 82 11 28
2008 MD-03 37 32 21 11 0 0 0 68 11 19

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 22 16 25 11 8 11 6 46 23 36
2017 MD-02 23 9 32 14 9 9 5 37 26 22
2014 MD 37 26 15 8 11 3 0 65 19 65
2014 MD-02 38 25 8 13 15 3 0 64 28 40
2014 MD-03 39 28 22 0 6 6 0 71 6 18
2011 MD 34 25 21 6 7 4 3 64 14 71
2011 MD-02 32 29 11 11 8 5 5 68 21 38
2011 MD-03 38 14 33 0 10 5 0 55 10 21
2008 MD 43 19 12 16 2 9 0 68 19 58
2008 MD-02 43 21 7 18 0 11 0 72 20 28
2008 MD-03 42 5 21 16 5 11 0 53 24 19
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 MD 19 38 43 37
2017 MD-02 23 41 36 22
2014 MD 9 65 26 65
2014 MD-02 5 73 23 40
2014 MD-03 11 56 33 18
2011 MD 25 34 41 71
2011 MD-02 29 29 42 38
2011 MD-03 19 48 33 21
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 MD 14 86 37
2014 MD 18 82 65
2014 MD-02 25 75 40

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 8 11 8 11 8 46 8 41 41 37
2017 MD-02 5 5 9 14 9 55 5 22 56 22
2014 MD 20 9 14 14 8 22 13 45 33 64
2014 MD-02 13 5 18 15 13 31 5 28 44 39
2014 MD-03 28 11 11 11 0 11 28 64 18 18

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 32 14 24 3 8 19 0 57 13 37
2017 MD-02 27 14 23 5 9 23 0 53 18 22
2014 MD 28 16 17 13 6 19 2 55 24 64
2014 MD-02 18 15 18 15 8 23 3 45 31 39
2014 MD-03 39 17 22 11 0 11 0 63 13 18
2011 MD 34 34 15 3 4 10 0 75 8 71
2011 MD-02 24 32 24 0 5 16 0 66 6 38
2011 MD-03 38 33 10 10 5 5 0 75 15 21
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 19 49 16 8 0 3 5 73 9 37
2017 MD-02 18 55 23 5 0 0 0 73 5 22
2014 MD 16 55 9 14 3 2 2 73 18 64
2014 MD-02 13 56 8 18 3 3 0 71 21 39
2014 MD-03 11 56 17 11 6 0 0 67 17 18
2011 MD 17 52 13 6 4 1 7 75 11 71
2011 MD-02 18 47 16 8 5 3 3 69 14 38
2011 MD-03 14 71 5 0 5 0 5 90 5 21
2008 MD 14 53 9 14 3 3 3 72 19 58
2008 MD-02 4 57 11 21 7 0 0 61 29 28
2008 MD-03 26 53 5 11 0 5 0 83 11 19

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 5 14 24 5 3 32 16 37 16 37
2017 MD-02 5 14 32 0 5 36 9 33 8 22
2014 MD 8 20 28 11 3 19 11 40 20 64
2014 MD-02 5 15 38 10 5 21 5 28 21 39
2014 MD-03 11 22 11 11 0 17 28 60 20 18
2011 MD 7 14 24 6 13 24 13 33 29 71
2011 MD-02 8 11 24 8 8 29 13 32 27 38
2011 MD-03 10 14 24 0 24 14 14 33 33 21

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 32 16 16 8 5 16 5 62 17 37
2017 MD-02 27 14 23 5 9 18 5 53 18 22
2014 MD 23 23 22 5 0 20 6 64 6 64
2014 MD-02 18 21 23 8 0 28 3 56 11 39
2014 MD-03 33 22 28 0 0 11 6 67 0 18
2011 MD 41 24 13 3 1 10 8 79 5 71
2011 MD-02 42 24 8 3 3 16 5 83 7 38
2011 MD-03 38 24 24 5 0 5 5 68 5 21
2008 MD 34 36 2 7 2 16 3 87 11 58
2008 MD-02 25 50 4 4 0 18 0 91 4 28
2008 MD-03 42 21 0 16 5 16 0 75 25 19

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 24 16 19 11 3 22 5 56 19 37
2017 MD-02 23 18 18 9 5 23 5 56 19 22
2014 MD 20 25 19 8 2 22 5 62 13 64
2014 MD-02 15 23 21 10 3 28 0 54 18 39
2014 MD-03 28 22 22 6 0 17 6 64 7 18
2011 MD 27 26 16 4 3 16 9 70 9 70
2011 MD-02 27 19 14 5 3 27 5 68 12 37
2011 MD-03 24 38 19 5 5 5 5 68 11 21
2008 MD 45 22 10 7 2 10 3 78 10 58
2008 MD-02 46 32 4 7 0 11 0 88 8 28
2008 MD-03 47 16 11 11 5 11 0 71 18 19
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 8 5 24 0 3 46 14 33 7 37
2017 MD-02 9 0 27 0 0 55 9 25 0 22
2014 MD 25 8 15 5 2 29 17 60 11 65
2014 MD-02 18 5 20 5 3 38 13 45 15 40
2014 MD-03 28 6 11 6 0 22 28 67 11 18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 33 19 16 0 3 28 0 73 4 36
2017 MD-02 27 18 18 0 0 36 0 71 0 22
2014 MD 35 18 12 2 3 25 5 76 7 65
2014 MD-02 28 18 10 3 5 33 5 72 12 40
2014 MD-03 44 17 22 0 0 11 6 73 0 18
2011 MD 42 27 13 3 1 14 0 80 5 71
2011 MD-02 39 21 13 0 3 24 0 79 3 38
2011 MD-03 38 33 14 10 0 5 0 75 10 21
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 32 35 19 8 0 3 3 71 9 37
2017 MD-02 27 50 14 5 0 5 0 81 5 22

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 14 33 24 13 16 0 0 46 30 37
2017 MD-02 5 36 27 9 23 0 0 41 32 22

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 19 38 21 5 11 0 5 60 17 37
2017 MD-02 14 36 23 9 14 0 5 52 24 22

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 11 22 30 14 21 3 0 33 36 37
2017 MD-02 5 32 27 14 23 0 0 36 36 22

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 19 41 16 5 5 0 14 69 12 37
2017 MD-02 14 41 18 5 9 0 14 63 16 22

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 27 46 19 0 8 0 0 73 8 37
2017 MD-02 23 32 32 0 14 0 0 55 14 22

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 24 27 24 16 8 0 0 51 24 37
2017 MD-02 18 27 27 14 14 0 0 45 27 22

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 24 38 19 11 8 0 0 62 19 37
2017 MD-02 23 36 18 9 14 0 0 59 23 22

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 27 43 19 3 8 0 0 70 11 37
2017 MD-02 27 36 18 5 14 0 0 64 18 22

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 22 43 16 5 8 0 5 69 14 37
2017 MD-02 23 45 14 9 9 0 0 68 18 22

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 41 24 13 14 5 0 3 67 19 37
2017 MD-02 27 32 14 14 9 0 5 62 24 22

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 59 14 5 5 0 5 11 87 6 37
2017 MD-02 64 14 0 5 0 9 9 94 6 22

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 46 35 11 0 3 3 3 86 3 37
2017 MD-02 55 32 9 0 5 0 0 86 5 22

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 51 16 16 5 8 0 3 69 14 37
2017 MD-02 59 18 5 9 9 0 0 77 18 22

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 35 11 5 3 0 0 46 85 5 37
2017 MD-02 36 9 5 0 0 0 50 91 0 22

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 51 22 8 0 0 0 19 90 0 37
2017 MD-02 59 23 0 0 0 0 18 100 0 22

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 59 22 3 3 0 3 11 94 3 37
2017 MD-02 64 23 0 5 0 0 9 95 5 22

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 57 21 8 5 0 0 8 85 6 37
2017 MD-02 55 23 9 9 0 0 5 81 10 22

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 11 30 40 14 5 0 0 41 19 37
2017 MD-02 9 27 36 18 9 0 0 36 27 22

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 8 16 27 41 8 0 0 49 24 37
2017 MD-02 14 18 23 45 0 0 0 45 32 22

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 36 28 14 11 6 3 3 68 18 36
2017 MD-02 29 24 14 14 10 5 5 58 26 21

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 27 24 16 14 19 0 0 51 33 37
2017 MD-02 27 18 9 18 27 0 0 45 45 22
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 30 33 11 14 5 3 5 32 68 37
2017 MD-02 32 27 9 18 5 5 5 35 65 22

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 MD 18 22
2017 MD-02 8 13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 MD 36 22
2017 MD-02 38 13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 MD 5 22
2017 MD-02 8 13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 MD 23 22
2017 MD-02 23 13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 MD 9 22
2017 MD-02 15 13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 MD 50 22
2017 MD-02 46 13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 MD 9 36 27 18 0 9 22
2017 MD-02 0 38 31 15 0 15 13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 0 35 4 22 17 4 17 44 50 23
2017 MD-02 0 38 0 23 23 0 15 45 55 13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 4 13 0 9 48 9 17 24 76 23
2017 MD-02 8 8 0 15 54 8 8 18 82 13
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