2017 Public Service Employee Survey Results for Health Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	24	52	3	15	6	77	20	159
2017	IS-03	30	39	0	23	9	69	31	36
2017	IS-04	26	51	4	14	5	77	20	55
2017	IS-05	24	61	2	10	2	85	12	41
2017	IS-06	20	55	10	10	5	75	15	20
2014	IS	25	50	7	14	4	75	18	183
2014	IS-03	28	51	5	14	2	79	16	43
2014	IS-04	22	45	11	15	7	67	22	55
2014	IS-05	22	53	4	16	4	76	20	49
2014	IS-06	16	68	8	8	0	84	8	25
2011	IS	33	46	4	13	4	79	17	162
2011	IS-03	37	37	0	19	7	74	26	27
2011	IS-04	25	55	6	10	4	80	14	51
2011	IS-05	30	58	3	8	3	88	10	40
2011	IS-06	38	29	4	29	0	67	29	24
2008	IS	47	40	2	9	1	87	10	135
2008	IS-02	53	47	0	0	0	100	0	17
2008	IS-03	48	48	0	5	0	95	5	21
2008	IS-04	48	40	2	8	2	88	10	52
2008	IS-05	55	24	7	10	3	79	14	29

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	72	17	3	4	3	1	0	90	7	159
2017	IS-03	61	25	5	3	6	0	0	86	9	36
2017	IS-04	71	16	4	5	2	2	0	89	7	55
2017	IS-05	78	12	2	2	2	2	0	92	5	41
2017	IS-06	80	20	0	0	0	0	0	100	0	20
2014	IS	74	15	5	4	1	1	1	90	5	183
2014	IS-03	72	16	5	5	2	0	0	88	7	43
2014	IS-04	71	16	4	6	2	0	2	89	8	55
2014	IS-05	73	14	8	2	0	2	0	89	2	49
2014	IS-06	80	12	4	4	0	0	0	92	4	25
2011	IS	80	13	2	3	1	1	1	94	4	162
2011	IS-03	70	15	7	7	0	0	0	85	7	27
2011	IS-04	78	12	0	6	2	0	2	92	8	51
2011	IS-05	78	18	5	0	0	0	0	95	0	40
2011	IS-06	88	13	0	0	0	0	0	100	0	24
2008	IS	77	13	4	5	1	0	0	90	6	135
2008	IS-02	82	18	0	0	0	0	0	100	0	17
2008	IS-03	57	14	19	10	0	0	0	71	10	21
2008	IS-04	79	8	2	10	2	0	0	87	12	52
2008	IS-05	90	7	3	0	0	0	0	97	0	29

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	67	16	5	7	4	0	84	11	159
2017	IS-03	61	22	8	5	3	0	84	8	36
2017	IS-04	73	7	5	7	7	0	80	14	55
2017	IS-05	66	17	5	10	2	0	83	12	41
2017	IS-06	70	25	0	5	0	0	95	5	20
2014	IS	67	16	2	10	4	1	83	14	183
2014	IS-03	58	19	2	16	5	0	77	21	43
2014	IS-04	64	13	5	9	7	2	78	17	55
2014	IS-05	69	16	0	12	2	0	86	14	49
2014	IS-06	80	20	0	0	0	0	100	0	25
2011	IS	70	13	4	9	2	1	84	12	162
2011	IS-03	56	15	11	15	4	0	70	19	27
2011	IS-04	65	14	2	14	4	2	80	18	51
2011	IS-05	73	15	8	3	3	0	88	5	40
2011	IS-06	83	8	0	8	0	0	92	8	24
2008	IS	64	18	3	7	7	0	82	15	135
2008	IS-02	76	12	0	6	6	0	88	12	17
2008	IS-03	52	14	5	14	14	0	67	29	21
2008	IS-04	56	21	2	12	10	0	77	21	52
2008	IS-05	76	14	7	0	3	0	90	3	29

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	42	37	6	9	6	79	14	159
2017	IS-03	53	31	5	8	3	84	11	36
2017	IS-04	39	40	4	11	7	78	18	55
2017	IS-05	37	36	10	12	5	73	17	41
2017	IS-06	40	40	10	0	10	80	10	20
2014	IS	38	30	9	14	9	68	23	183
2014	IS-03	35	32	14	14	5	67	19	43
2014	IS-04	36	25	11	18	9	62	27	55
2014	IS-05	41	29	2	18	10	69	29	49
2014	IS-06	36	36	12	4	12	72	16	25
2011	IS	47	34	7	5	7	81	12	164
2011	IS-03	52	37	4	0	7	89	7	27
2011	IS-04	37	46	6	8	4	83	12	52
2011	IS-05	51	29	5	10	5	80	15	41
2011	IS-06	54	21	17	0	8	75	8	24

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	26	39	11	16	7	0	1	66	23	158
2017	IS-03	33	37	11	17	3	0	0	69	20	36
2017	IS-04	22	38	16	15	9	0	0	60	24	55
2017	IS-05	22	48	3	13	12	0	3	72	25	40
2017	IS-06	30	40	10	20	0	0	0	70	20	20
2014	IS	23	40	12	19	6	1	0	64	24	183
2014	IS-03	21	44	14	16	5	0	0	65	21	43
2014	IS-04	16	44	9	26	5	0	0	60	31	55
2014	IS-05	24	33	14	18	8	2	0	58	27	49
2014	IS-06	24	52	16	8	0	0	0	76	8	25
2011	IS	24	34	15	16	10	0	1	58	26	164
2011	IS-03	11	37	22	15	11	0	4	50	27	27
2011	IS-04	25	31	12	23	10	0	0	56	33	52
2011	IS-05	27	37	7	17	12	0	0	63	29	41
2011	IS-06	38	29	29	4	0	0	0	67	4	24
2008	IS	29	45	10	10	2	1	1	76	13	134
2008	IS-02	41	29	0	12	12	0	6	75	25	17
2008	IS-03	38	33	10	14	0	5	0	75	15	21
2008	IS-04	22	55	12	8	2	2	0	78	10	51
2008	IS-05	31	45	10	10	0	0	3	79	11	29

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	38	41	8	11	1	0	1	79	12	157
2017	IS-03	38	33	12	14	0	0	3	74	14	36
2017	IS-04	35	43	9	11	2	0	0	78	13	54
2017	IS-05	36	52	5	7	0	0	0	88	7	41
2017	IS-06	53	31	11	5	0	0	0	84	5	19
2014	IS	39	43	7	9	2	1	1	82	11	183
2014	IS-03	21	63	7	7	2	0	0	84	9	43
2014	IS-04	38	33	11	15	2	2	0	72	17	55
2014	IS-05	51	37	2	8	0	0	2	89	9	49
2014	IS-06	48	44	4	0	4	0	0	92	4	25
2011	IS	44	39	8	6	4	0	0	83	9	162
2011	IS-03	52	19	11	15	4	0	0	70	19	27
2011	IS-04	39	49	6	2	4	0	0	88	6	51
2011	IS-05	50	38	8	5	0	0	0	88	5	40
2011	IS-06	38	46	8	4	4	0	0	83	8	24
2008	IS	50	33	5	6	6	0	0	83	12	135
2008	IS-02	29	29	6	12	24	0	0	59	35	17
2008	IS-03	48	33	5	5	10	0	0	81	14	21
2008	IS-04	52	31	8	6	4	0	0	83	10	52
2008	IS-05	55	34	3	7	0	0	0	90	7	29

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	50	35	7	8	0	0	1	85	8	157
2017	IS-03	44	39	5	9	0	0	3	85	9	36
2017	IS-04	48	37	7	7	0	0	0	85	7	53
2017	IS-05	53	39	2	5	0	0	0	93	5	41
2017	IS-06	65	25	10	0	0	0	0	90	0	20
2014	IS	43	45	3	7	2	1	0	89	8	183
2014	IS-03	30	61	2	7	0	0	0	91	7	43
2014	IS-04	44	34	5	11	4	2	0	79	15	55
2014	IS-05	49	45	2	4	0	0	0	94	4	49
2014	IS-06	56	44	0	0	0	0	0	100	0	25
2011	IS	54	36	4	2	4	0	0	90	6	164
2011	IS-03	52	33	7	4	4	0	0	85	7	27
2011	IS-04	52	42	2	2	2	0	0	94	4	52
2011	IS-05	63	34	0	2	0	0	0	98	2	41
2011	IS-06	58	29	4	0	8	0	0	88	8	24
2008	IS	54	33	3	5	4	0	0	87	10	134
2008	IS-02	41	29	6	6	18	0	0	71	24	17
2008	IS-03	48	38	0	10	5	0	0	86	14	21
2008	IS-04	53	37	0	6	4	0	0	90	10	51
2008	IS-05	66	28	3	3	0	0	0	93	3	29

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	50	32	8	7	3	82	10	158
2017	IS-03	33	42	14	9	3	75	11	36
2017	IS-04	58	28	2	9	4	85	13	54
2017	IS-05	53	27	10	5	5	80	10	41
2017	IS-06	60	35	0	5	0	95	5	20
2014	IS	41	38	10	9	2	80	10	183
2014	IS-03	42	33	19	5	2	74	7	43
2014	IS-04	33	38	9	18	2	71	20	55
2014	IS-05	47	39	8	4	2	86	6	49
2014	IS-06	44	52	4	0	0	96	0	25

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	40	37	4	13	4	1	0	78	18	158
2017	IS-03	36	42	8	11	0	3	0	80	12	36
2017	IS-04	43	41	6	7	4	0	0	83	11	54
2017	IS-05	41	34	2	15	7	0	0	75	22	41
2017	IS-06	30	35	0	30	5	0	0	65	35	20
2014	IS	38	34	10	8	9	0	1	72	17	183
2014	IS-03	47	35	5	7	7	0	0	81	14	43
2014	IS-04	33	36	9	7	13	0	2	70	21	55
2014	IS-05	37	29	16	8	10	0	0	65	18	49
2014	IS-06	24	48	16	12	0	0	0	72	12	25
2011	IS	42	32	9	9	8	1	0	75	17	164
2011	IS-03	48	30	7	4	11	0	0	78	15	27
2011	IS-04	40	33	10	12	6	0	0	73	17	52
2011	IS-05	44	44	5	2	5	0	0	88	7	41
2011	IS-06	29	25	17	21	8	0	0	54	29	24

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	32	30	6	16	8	4	5	68	26	158
2017	IS-03	36	19	3	14	11	8	8	66	31	36
2017	IS-04	28	41	7	11	4	2	7	75	17	54
2017	IS-05	34	26	7	17	10	5	0	64	29	41
2017	IS-06	35	30	5	25	5	0	0	65	30	20
2014	IS	31	32	9	12	11	2	4	66	24	183
2014	IS-03	28	30	9	7	14	5	7	66	24	43
2014	IS-04	31	34	2	15	13	0	5	69	29	55
2014	IS-05	31	37	12	10	8	2	0	69	19	49
2014	IS-06	24	28	20	16	8	0	4	54	25	25
2011	IS	35	24	9	17	12	1	3	61	30	164
2011	IS-03	48	11	4	22	11	0	4	62	35	27
2011	IS-04	31	31	8	12	13	2	4	65	27	52
2011	IS-05	39	22	12	15	12	0	0	61	27	41
2011	IS-06	29	33	4	17	8	0	8	68	27	24
2008	IS	43	18	7	15	10	2	4	66	26	134
2008	IS-02	69	13	6	6	6	0	0	81	13	16
2008	IS-03	57	10	5	5	5	10	10	82	12	21
2008	IS-04	31	23	12	19	12	2	2	56	32	52
2008	IS-05	52	7	7	21	10	0	3	61	32	29

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	26	50	10	10	3	1	76	14	158
2017	IS-03	25	53	8	12	0	3	80	12	36
2017	IS-04	23	49	13	13	2	0	73	14	55
2017	IS-05	25	55	12	5	3	0	80	8	40
2017	IS-06	50	35	0	10	5	0	85	15	20
2014	IS	27	45	10	11	6	0	72	17	183
2014	IS-03	21	51	19	5	5	0	72	9	43
2014	IS-04	22	35	11	18	15	0	56	33	55
2014	IS-05	31	49	6	14	0	0	79	14	49
2014	IS-06	36	52	4	4	4	0	88	8	25
2011	IS	28	42	12	14	4	0	70	18	163
2011	IS-03	22	44	19	15	0	0	67	15	27
2011	IS-04	27	41	8	18	6	0	69	24	51
2011	IS-05	32	44	12	12	0	0	76	12	41
2011	IS-06	42	29	8	13	8	0	71	21	24
2008	IS	36	34	12	12	6	0	70	18	134
2008	IS-02	29	29	6	18	18	0	59	35	17
2008	IS-03	48	29	10	10	5	0	76	14	21
2008	IS-04	33	33	17	12	6	0	65	17	52
2008	IS-05	32	43	7	14	4	0	75	18	28

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	28	36	15	14	8	0	64	21	158
2017	IS-03	22	41	11	9	16	0	63	26	36
2017	IS-04	31	29	20	13	7	0	60	20	55
2017	IS-05	28	42	13	13	5	0	70	18	40
2017	IS-06	40	35	10	15	0	0	75	15	20
2014	IS	32	30	13	15	9	1	63	24	182
2014	IS-03	26	40	21	7	7	0	65	14	43
2014	IS-04	33	18	13	20	16	0	51	36	55
2014	IS-05	33	33	8	17	6	2	68	24	48
2014	IS-06	40	33	12	16	0	0	72	16	25
2011	IS	24	38	15	15	7	1	62	23	164
2011	IS-03	26	37	19	7	11	0	63	19	27
2011	IS-04	21	33	13	27	6	0	54	33	52
2011	IS-05	17	56	15	10	2	0	73	12	41
2011	IS-06	29	33	17	17	4	0	63	21	24

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	23	46	8	19	3	69	22	158
2017	IS-03	30	36	3	26	5	66	31	36
2017	IS-04	18	42	13	24	4	60	27	55
2017	IS-05	20	57	10	10	3	77	13	40
2017	IS-06	40	45	5	10	0	85	10	20

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	36	43	10	8	3	0	79	11	157
2017	IS-03	36	36	14	12	3	0	72	15	36
2017	IS-04	31	45	11	11	2	0	77	13	55
2017	IS-05	32	55	8	3	3	0	87	5	40
2017	IS-06	58	31	5	5	0	0	89	5	19
2014	IS	41	42	10	5	2	1	83	7	183
2014	IS-03	32	51	9	2	5	0	84	7	43
2014	IS-04	34	38	15	9	4	0	73	13	55
2014	IS-05	47	45	6	0	0	2	94	0	49
2014	IS-06	48	40	4	8	0	0	88	8	25
2011	IS	41	36	10	10	2	0	77	13	164
2011	IS-03	41	37	7	11	4	0	78	15	27
2011	IS-04	33	42	6	17	2	0	75	19	52
2011	IS-05	46	34	15	5	0	0	80	5	41
2011	IS-06	50	29	4	13	4	0	79	17	24
2008	IS	42	39	10	4	4	1	81	8	135
2008	IS-02	41	35	18	6	0	0	76	6	17
2008	IS-03	48	29	5	10	10	0	76	19	21
2008	IS-04	42	38	10	2	6	2	82	8	52
2008	IS-05	38	48	7	3	3	0	86	7	29

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	43	8	14	8	70	21	156
2017	IS-03	20	43	6	21	11	62	32	35
2017	IS-04	27	44	5	18	5	71	23	55
2017	IS-05	27	47	10	8	8	75	15	40
2017	IS-06	45	30	15	5	5	75	10	20

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	42	36	15	6	1	0	78	7	158
2017	IS-03	38	42	8	12	0	0	80	12	36
2017	IS-04	42	36	20	2	0	0	78	2	55
2017	IS-05	37	39	17	4	3	0	76	7	41
2017	IS-06	65	25	10	0	0	0	90	0	20
2014	IS	56	30	8	4	2	1	87	6	182
2014	IS-03	61	32	2	0	5	0	93	5	43
2014	IS-04	51	27	15	7	0	0	78	7	55
2014	IS-05	60	25	8	2	2	2	87	4	48
2014	IS-06	48	40	4	8	0	0	88	8	25
2011	IS	46	40	12	2	1	0	85	3	164
2011	IS-03	37	52	11	0	0	0	89	0	27
2011	IS-04	42	42	13	0	2	0	85	2	52
2011	IS-05	54	32	12	2	0	0	85	2	41
2011	IS-06	58	29	13	0	0	0	88	0	24

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	26	39	11	17	7	65	23	159
2017	IS-03	22	42	8	23	5	63	28	36
2017	IS-04	26	40	11	18	5	66	23	55
2017	IS-05	27	34	15	15	9	61	24	41
2017	IS-06	45	40	9	5	0	86	5	20
2014	IS	20	43	8	19	10	63	29	183
2014	IS-03	19	49	12	14	7	68	21	43
2014	IS-04	18	36	11	20	15	54	35	55
2014	IS-05	22	39	6	24	8	61	33	49
2014	IS-06	20	52	0	24	4	72	28	25
2011	IS	30	37	9	20	5	66	25	164
2011	IS-03	22	44	7	22	4	67	26	27
2011	IS-04	23	40	8	23	6	63	29	52
2011	IS-05	37	34	5	20	5	71	24	41
2011	IS-06	38	29	17	13	4	67	17	24

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	30	34	14	14	7	1	65	21	159
2017	IS-03	30	30	17	14	5	3	62	20	36
2017	IS-04	29	31	16	15	9	0	60	24	55
2017	IS-05	29	37	12	17	5	0	66	22	41
2017	IS-06	45	45	5	5	0	0	90	5	20
2014	IS	32	33	14	13	8	1	66	20	183
2014	IS-03	28	42	23	5	2	0	70	7	43
2014	IS-04	25	33	13	18	11	0	58	29	55
2014	IS-05	35	31	12	12	8	2	67	21	49
2014	IS-06	37	36	8	8	12	0	72	20	25

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	26	41	13	13	6	0	1	68	19	159
2017	IS-03	33	28	11	20	8	0	0	61	28	36
2017	IS-04	22	47	9	16	4	0	2	71	20	55
2017	IS-05	19	46	20	5	10	0	0	65	15	41
2017	IS-06	45	35	10	9	0	0	0	80	9	20
2014	IS	34	35	12	11	8	1	0	69	19	183
2014	IS-03	35	40	7	14	5	0	0	74	19	43
2014	IS-04	27	31	22	11	9	0	0	58	20	55
2014	IS-05	33	37	6	10	12	2	0	71	23	49
2014	IS-06	36	40	12	12	0	0	0	76	12	25
2011	IS	41	40	9	6	4	0	0	82	10	164
2011	IS-03	41	37	15	0	7	0	0	78	7	27
2011	IS-04	35	50	8	4	4	0	0	85	8	52
2011	IS-05	41	37	10	12	0	0	0	78	12	41
2011	IS-06	50	33	4	8	4	0	0	83	13	24

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	28	47	12	9	3	1	76	12	158
2017	IS-03	28	45	9	15	0	3	76	15	35
2017	IS-04	22	58	11	5	4	0	80	9	55
2017	IS-05	27	52	12	5	5	0	78	10	41
2017	IS-06	55	20	20	5	0	0	75	5	20
2014	IS	37	38	10	10	4	0	75	14	183
2014	IS-03	35	47	7	7	5	0	81	12	43
2014	IS-04	34	31	15	16	4	0	66	20	55
2014	IS-05	37	41	10	10	2	0	77	12	49
2014	IS-06	36	48	8	4	4	0	84	8	25
2011	IS	33	48	7	9	3	0	80	12	164
2011	IS-03	26	44	15	15	0	0	70	15	27
2011	IS-04	35	50	4	10	2	0	85	12	52
2011	IS-05	34	54	5	5	2	0	88	7	41
2011	IS-06	38	38	8	8	8	0	75	17	24
2008	IS	41	39	6	10	3	0	81	13	135
2008	IS-02	35	29	0	35	0	0	65	35	17
2008	IS-03	48	33	5	5	10	0	81	14	21
2008	IS-04	35	44	10	8	4	0	79	12	52
2008	IS-05	48	38	7	7	0	0	86	7	29

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	26	44	16	9	4	0	1	71	13	159
2017	IS-03	31	50	8	6	3	0	3	83	9	36
2017	IS-04	35	51	13	2	0	0	0	86	2	55
2017	IS-05	17	44	17	15	7	0	0	61	22	41
2017	IS-06	0	25	40	25	10	0	0	25	35	20
2014	IS	27	39	23	7	3	1	1	66	10	183
2014	IS-03	40	46	14	0	0	0	0	86	0	43
2014	IS-04	27	44	20	5	4	0	0	71	9	55
2014	IS-05	22	41	22	8	4	2	0	65	12	49
2014	IS-06	4	20	48	20	4	0	4	25	25	25
2011	IS	30	35	20	10	5	0	0	65	16	164
2011	IS-03	44	11	30	7	7	0	0	56	15	27
2011	IS-04	29	48	15	4	4	0	0	77	8	52
2011	IS-05	24	37	24	12	2	0	0	61	15	41
2011	IS-06	13	33	17	21	17	0	0	46	38	24
2008	IS	27	39	17	12	5	0	0	66	17	135
2008	IS-02	47	41	12	0	0	0	0	88	0	17
2008	IS-03	33	38	19	5	5	0	0	71	10	21
2008	IS-04	31	48	10	10	2	0	0	79	12	52
2008	IS-05	7	31	31	21	10	0	0	38	31	29

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	12	31	38	12	6	1	0	18	44	157
2017	IS-03	14	37	26	8	14	0	0	23	52	35
2017	IS-04	9	26	47	13	4	2	0	17	36	54
2017	IS-05	10	31	44	10	5	0	0	15	41	41
2017	IS-06	25	30	35	10	0	0	0	10	55	20
2014	IS	10	30	43	9	5	1	2	15	41	182
2014	IS-03	9	23	49	14	5	0	0	19	32	43
2014	IS-04	9	40	38	9	4	0	0	13	49	55
2014	IS-05	10	31	47	6	2	2	2	8	42	49
2014	IS-06	12	28	32	12	8	0	8	22	44	25
2011	IS	17	26	39	13	2	1	1	16	44	163
2011	IS-03	15	30	33	15	4	0	4	19	46	27
2011	IS-04	12	25	45	14	2	2	0	16	38	51
2011	IS-05	22	29	41	5	2	0	0	7	51	41
2011	IS-06	17	38	33	13	0	0	0	13	54	24
2008	IS	10	29	41	13	4	1	1	18	40	134
2008	IS-02	0	18	53	18	6	0	6	25	19	17
2008	IS-03	19	19	38	19	5	0	0	24	38	21
2008	IS-04	10	35	41	8	4	0	2	12	46	51
2008	IS-05	14	28	45	14	0	0	0	14	41	29

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	25	29	21	8	3	1	29	40	159
2017	IS-03	11	23	33	11	19	0	3	31	35	36
2017	IS-04	16	25	27	22	7	2	0	30	42	55
2017	IS-05	12	26	27	25	2	7	0	29	42	41
2017	IS-06	15	30	35	20	0	0	0	20	45	20
2014	IS	6	19	33	26	11	2	3	39	26	182
2014	IS-03	7	19	28	28	14	2	2	44	27	43
2014	IS-04	6	24	30	30	9	2	0	40	30	54
2014	IS-05	4	18	41	22	6	4	4	31	24	49
2014	IS-06	4	12	36	32	12	0	4	46	17	25
2011	IS	8	18	31	30	9	2	2	40	27	162
2011	IS-03	7	19	33	30	4	0	7	36	28	27
2011	IS-04	6	14	33	31	10	6	0	44	21	51
2011	IS-05	5	15	41	29	7	0	2	38	20	41
2011	IS-06	0	35	26	30	9	0	0	39	35	23
2008	IS	8	15	34	25	11	4	3	39	25	135
2008	IS-02	6	6	41	29	12	0	6	44	13	17
2008	IS-03	14	19	19	38	5	5	0	45	35	21
2008	IS-04	4	19	35	17	17	4	4	38	25	52
2008	IS-05	14	10	34	28	7	3	3	37	26	29

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	40	24	21	10	4	0	1	15	64	159
2017	IS-03	34	25	22	6	9	0	5	15	62	36
2017	IS-04	42	24	18	13	4	0	0	16	66	55
2017	IS-05	34	29	27	5	5	0	0	10	64	41
2017	IS-06	60	15	15	10	0	0	0	10	75	20
2014	IS	35	27	27	7	2	1	1	10	63	181
2014	IS-03	30	23	26	16	5	0	0	21	53	43
2014	IS-04	39	28	30	4	0	0	0	4	67	54
2014	IS-05	41	25	29	2	2	2	0	4	67	49
2014	IS-06	30	33	25	8	0	0	4	9	65	24
2011	IS	37	26	25	7	2	1	2	9	65	163
2011	IS-03	30	22	41	0	0	0	7	0	56	27
2011	IS-04	31	33	24	10	2	0	0	12	65	51
2011	IS-05	51	20	24	5	0	0	0	5	71	41
2011	IS-06	42	38	8	8	4	0	0	13	79	24
2008	IS	35	27	19	10	5	1	2	16	64	135
2008	IS-02	35	12	18	6	12	0	18	21	57	17
2008	IS-03	29	24	10	33	5	0	0	38	52	21
2008	IS-04	38	25	19	10	8	0	0	17	63	52
2008	IS-05	38	34	28	0	0	0	0	0	72	29

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	28	39	14	4	0	1	19	42	158
2017	IS-03	20	27	31	14	5	0	3	20	48	36
2017	IS-04	11	29	40	13	5	0	2	18	41	55
2017	IS-05	12	24	46	15	2	0	0	17	37	41
2017	IS-06	21	36	37	5	0	0	0	5	58	19
2014	IS	17	28	36	14	4	1	1	18	46	180
2014	IS-03	14	28	33	17	7	0	0	24	43	42
2014	IS-04	18	26	31	20	4	0	0	24	45	54
2014	IS-05	19	31	36	10	0	4	0	11	52	48
2014	IS-06	16	32	44	8	0	0	0	8	48	25
2011	IS	16	29	35	17	2	0	0	20	45	162
2011	IS-03	30	19	30	22	0	0	0	22	48	27
2011	IS-04	8	29	43	20	0	0	0	20	37	51
2011	IS-05	24	24	37	12	2	0	0	15	49	41
2011	IS-06	9	48	26	17	0	0	0	17	57	23
2008	IS	12	23	40	20	4	1	1	24	36	134
2008	IS-02	0	18	29	47	0	0	6	50	19	17
2008	IS-03	24	14	29	24	10	0	0	33	38	21
2008	IS-04	10	29	43	14	4	0	0	18	39	51
2008	IS-05	17	28	45	10	0	0	0	10	45	29

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	28	22	28	14	6	1	1	20	51	159
2017	IS-03	31	22	14	19	11	0	3	31	54	36
2017	IS-04	29	18	36	9	5	0	2	15	48	55
2017	IS-05	22	22	34	15	5	2	0	20	45	41
2017	IS-06	30	35	25	10	0	0	0	10	65	20
2014	IS	23	27	30	13	4	2	1	18	52	183
2014	IS-03	23	28	30	12	7	0	0	19	51	43
2014	IS-04	16	40	25	13	4	0	2	17	57	55
2014	IS-05	27	18	35	14	2	4	0	17	47	49
2014	IS-06	28	28	32	8	0	4	0	8	58	25
2011	IS	21	30	27	15	6	1	1	21	52	162
2011	IS-03	22	26	33	7	7	0	4	15	50	27
2011	IS-04	18	35	25	16	2	2	2	18	55	51
2011	IS-05	23	28	23	20	8	0	0	28	50	40
2011	IS-06	17	42	33	8	0	0	0	8	58	24
2008	IS	12	23	33	19	7	2	3	28	37	135
2008	IS-02	6	18	29	29	6	6	6	40	27	17
2008	IS-03	19	19	24	24	14	0	0	38	38	21
2008	IS-04	12	23	29	23	6	4	4	31	38	52
2008	IS-05	17	21	45	10	3	0	3	14	39	29

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	24	27	26	13	8	2	1	21	52	159
2017	IS-03	20	33	25	11	8	0	3	20	55	36
2017	IS-04	27	21	23	14	11	2	2	26	49	55
2017	IS-05	19	27	30	15	5	5	0	21	48	41
2017	IS-06	25	30	35	5	5	0	0	10	55	20
2014	IS	10	21	34	21	11	1	2	33	32	183
2014	IS-03	12	16	32	21	19	0	0	40	28	43
2014	IS-04	7	33	27	25	7	0	0	33	40	55
2014	IS-05	10	20	39	18	6	4	2	26	33	49
2014	IS-06	8	12	44	24	8	0	4	34	21	25
2011	IS	12	17	32	26	11	2	1	38	29	161
2011	IS-03	11	19	37	22	4	0	7	28	32	27
2011	IS-04	20	16	24	25	10	6	0	38	38	51
2011	IS-05	5	20	37	29	10	0	0	39	24	41
2011	IS-06	4	9	52	22	13	0	0	35	13	23
2008	IS	14	19	32	16	10	2	7	29	36	135
2008	IS-02	12	18	29	12	18	0	12	33	33	17
2008	IS-03	19	29	29	14	5	0	5	20	50	21
2008	IS-04	10	17	33	19	10	4	8	33	30	52
2008	IS-05	24	17	28	21	3	0	7	26	44	29

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	23	33	9	5	1	2	14	51	159
2017	IS-03	26	17	36	11	3	0	8	15	46	36
2017	IS-04	23	33	27	9	5	2	0	15	57	55
2017	IS-05	26	15	39	12	5	2	0	18	42	41
2017	IS-06	40	25	30	0	5	0	0	5	65	20
2014	IS	22	26	35	9	5	2	2	15	49	183
2014	IS-03	23	19	35	16	5	0	3	21	43	43
2014	IS-04	25	27	36	4	5	2	0	9	54	55
2014	IS-05	22	25	31	12	4	4	2	17	50	49
2014	IS-06	16	36	40	0	8	0	0	8	52	25

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	72	17	4	4	2	1	90	6	158
2017	IS-03	58	25	5	6	3	3	86	9	36
2017	IS-04	73	16	5	2	4	0	89	5	55
2017	IS-05	71	19	2	7	0	0	90	7	41
2017	IS-06	89	5	5	0	0	0	95	0	19
2014	IS	73	17	3	3	4	1	90	7	183
2014	IS-03	61	26	2	2	7	2	88	9	43
2014	IS-04	73	11	5	6	5	0	83	11	55
2014	IS-05	75	18	2	4	0	0	94	4	49
2014	IS-06	84	16	0	0	0	0	100	0	25
2011	IS	74	13	1	7	3	1	89	10	164
2011	IS-03	59	19	4	11	4	4	81	15	27
2011	IS-04	75	8	2	10	4	2	84	14	52
2011	IS-05	78	17	0	2	2	0	95	5	41
2011	IS-06	79	17	0	4	0	0	96	4	24
2008	IS	72	14	4	3	5	1	87	8	135
2008	IS-02	71	18	0	0	6	6	94	6	17
2008	IS-03	62	19	5	5	10	0	81	14	21
2008	IS-04	73	13	4	6	4	0	87	10	52
2008	IS-05	76	7	7	0	7	3	86	7	29

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	26	28	18	9	6	6	5	62	18	158
2017	IS-03	27	19	17	17	9	3	8	52	29	36
2017	IS-04	20	31	26	6	5	7	5	58	13	55
2017	IS-05	29	33	18	5	5	10	0	69	11	40
2017	IS-06	40	40	5	5	5	0	5	85	11	20
2014	IS	33	29	13	10	10	3	2	66	21	183
2014	IS-03	30	30	16	12	9	2	0	62	21	43
2014	IS-04	33	29	5	11	18	4	0	64	30	55
2014	IS-05	33	29	20	6	6	2	4	65	13	49
2014	IS-06	40	36	8	8	0	4	4	83	9	25

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	36	36	8	11	8	1	1	73	19	158
2017	IS-03	27	36	8	23	5	0	0	63	28	36
2017	IS-04	33	39	6	15	6	0	2	73	21	54
2017	IS-05	39	34	10	2	12	2	0	75	15	41
2017	IS-06	65	30	0	0	5	0	0	95	5	20
2014	IS	44	27	8	12	10	1	0	71	22	183
2014	IS-03	32	30	16	14	7	0	0	63	21	43
2014	IS-04	42	27	4	9	18	0	0	69	27	55
2014	IS-05	51	20	6	14	6	2	0	73	21	49
2014	IS-06	52	32	8	8	0	0	0	84	8	25

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	30	33	11	15	7	3	0	65	23	158
2017	IS-03	27	14	30	18	5	5	0	43	24	36
2017	IS-04	27	36	7	15	11	4	0	66	27	55
2017	IS-05	32	45	3	13	8	0	0	77	20	40
2017	IS-06	45	25	10	20	0	0	0	70	20	20
2014	IS	34	39	8	10	6	2	0	75	17	183
2014	IS-03	23	42	21	0	12	2	0	67	12	43
2014	IS-04	31	42	4	18	4	2	0	74	22	55
2014	IS-05	41	35	4	12	6	2	0	77	19	49
2014	IS-06	44	44	8	4	0	0	0	88	4	25
2011	IS	32	38	9	12	9	0	0	70	21	164
2011	IS-03	26	41	15	7	11	0	0	67	19	27
2011	IS-04	21	42	12	13	12	0	0	63	25	52
2011	IS-05	39	37	5	15	5	0	0	76	20	41
2011	IS-06	50	38	8	4	0	0	0	88	4	24
2008	IS	43	32	7	9	6	2	1	77	15	135
2008	IS-02	24	35	18	6	18	0	0	59	24	17
2008	IS-03	38	33	5	5	10	5	5	79	16	21
2008	IS-04	50	27	4	12	4	4	0	80	16	52
2008	IS-05	38	38	10	10	3	0	0	76	14	29

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	28	19	17	12	8	16	1	57	23	159
2017	IS-03	22	8	20	20	8	22	0	39	36	36
2017	IS-04	25	16	24	11	11	13	0	48	25	55
2017	IS-05	26	29	10	12	2	17	2	69	18	41
2017	IS-06	50	35	0	5	5	5	0	89	11	20
2014	IS	27	27	16	13	11	7	0	58	25	183
2014	IS-03	12	28	23	12	19	7	0	43	32	43
2014	IS-04	24	24	22	9	13	9	0	52	24	55
2014	IS-05	24	33	12	21	8	2	0	58	29	49
2014	IS-06	60	24	0	12	0	4	0	88	12	25
2011	IS	27	32	9	15	12	5	0	63	28	164
2011	IS-03	11	41	4	26	15	4	0	54	42	27
2011	IS-04	25	25	15	17	12	6	0	53	31	52
2011	IS-05	34	34	5	10	10	7	0	74	21	41
2011	IS-06	50	38	4	8	0	0	0	88	8	24
2008	IS	45	25	7	9	4	8	1	77	15	135
2008	IS-02	29	24	12	12	18	6	0	56	31	17
2008	IS-03	43	19	10	10	0	14	5	76	12	21
2008	IS-04	46	25	6	8	4	12	0	80	13	52
2008	IS-05	45	34	7	7	3	3	0	82	11	29

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	12	20	16	16	12	20	5	42	37	157
2017	IS-03	14	11	12	22	22	17	3	31	55	36
2017	IS-04	6	21	23	15	8	24	4	36	32	53
2017	IS-05	5	24	17	5	12	27	10	46	27	41
2017	IS-06	35	30	0	25	0	5	5	72	28	20
2014	IS	14	22	21	19	12	10	4	41	35	183
2014	IS-03	9	21	21	21	19	5	5	34	43	43
2014	IS-04	9	18	29	15	15	11	4	32	34	55
2014	IS-05	16	20	18	23	10	8	4	42	37	49
2014	IS-06	16	40	16	12	0	12	4	67	14	25

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	43	39	7	8	3	1	83	10	159
2017	IS-03	27	39	11	17	3	3	68	21	36
2017	IS-04	47	40	7	4	2	0	87	5	55
2017	IS-05	51	37	5	2	5	0	88	7	41
2017	IS-06	50	35	5	10	0	0	85	10	20
2014	IS	45	35	7	8	5	0	80	13	183
2014	IS-03	37	37	7	9	9	0	74	19	43
2014	IS-04	47	31	7	7	7	0	78	15	55
2014	IS-05	47	37	8	6	2	0	83	8	49
2014	IS-06	40	52	4	4	0	0	92	4	25

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	38	39	9	8	4	1	0	78	13	159
2017	IS-03	41	34	8	9	8	0	0	75	17	36
2017	IS-04	31	44	4	17	2	4	0	77	19	55
2017	IS-05	39	39	15	0	7	0	0	78	7	41
2017	IS-06	55	30	10	5	0	0	0	85	5	20
2014	IS	37	39	8	11	4	1	1	76	15	183
2014	IS-03	30	44	12	9	2	0	3	76	12	43
2014	IS-04	34	33	13	15	5	0	0	67	20	55
2014	IS-05	37	39	6	10	6	2	0	77	17	49
2014	IS-06	40	48	0	8	4	0	0	88	12	25
2011	IS	35	37	12	10	6	1	0	73	16	162
2011	IS-03	30	30	19	11	7	4	0	62	19	27
2011	IS-04	31	37	12	12	6	2	0	70	18	51
2011	IS-05	41	41	7	5	5	0	0	83	10	41
2011	IS-06	30	39	17	13	0	0	0	70	13	23
2008	IS	29	39	9	14	7	1	1	70	21	135
2008	IS-02	41	18	12	18	6	0	6	63	25	17
2008	IS-03	33	33	5	24	0	0	5	70	25	21
2008	IS-04	29	42	6	12	10	2	0	73	22	52
2008	IS-05	24	48	10	10	7	0	0	72	17	29

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	48	28	12	6	3	3	0	78	9	159
2017	IS-03	41	28	17	9	5	0	0	69	14	36
2017	IS-04	42	31	13	4	4	7	0	78	8	55
2017	IS-05	58	17	10	10	2	2	0	77	13	41
2017	IS-06	60	30	10	0	0	0	0	90	0	20
2014	IS	45	32	9	5	7	2	0	78	12	183
2014	IS-03	37	35	12	9	7	0	0	72	16	43
2014	IS-04	38	34	11	2	13	2	0	74	15	55
2014	IS-05	51	29	10	4	4	2	0	81	9	49
2014	IS-06	56	28	0	8	4	4	0	88	12	25
2011	IS	39	34	12	8	4	3	0	76	12	163
2011	IS-03	37	30	15	7	7	4	0	69	15	27
2011	IS-04	43	31	14	4	2	6	0	79	6	51
2011	IS-05	44	39	10	7	0	0	0	83	7	41
2011	IS-06	29	42	13	17	0	0	0	71	17	24
2008	IS	49	26	8	10	5	1	1	76	15	134
2008	IS-02	59	12	0	18	6	6	0	75	25	17
2008	IS-03	48	24	10	5	5	5	5	79	11	21
2008	IS-04	44	31	12	8	6	0	0	75	13	52
2008	IS-05	43	32	7	14	4	0	0	75	18	28

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	42	34	8	11	4	1	0	77	15	159
2017	IS-03	33	34	8	19	5	0	0	67	25	36
2017	IS-04	38	38	11	9	2	2	0	78	11	55
2017	IS-05	44	29	7	10	7	2	0	75	18	41
2017	IS-06	70	25	0	5	0	0	0	95	5	20
2014	IS	44	32	9	9	5	1	1	77	14	183
2014	IS-03	39	30	14	7	7	0	3	71	14	43
2014	IS-04	34	34	9	11	7	2	2	72	19	55
2014	IS-05	47	33	10	10	0	0	0	80	10	49
2014	IS-06	52	36	0	8	4	0	0	88	12	25
2011	IS	42	32	11	9	6	0	0	74	15	163
2011	IS-03	33	41	11	4	11	0	0	74	15	27
2011	IS-04	37	35	12	12	4	0	0	73	16	51
2011	IS-05	49	27	12	10	2	0	0	76	12	41
2011	IS-06	50	21	13	13	4	0	0	71	17	24
2008	IS	42	31	6	13	7	0	1	74	20	135
2008	IS-02	53	18	6	12	6	0	6	75	19	17
2008	IS-03	48	14	19	10	5	0	5	65	15	21
2008	IS-04	40	38	4	10	8	0	0	79	17	52
2008	IS-05	31	38	3	21	7	0	0	69	28	29

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	80	13	2	2	1	2	95	3	159
2017	IS-03	67	22	3	3	3	3	91	6	36
2017	IS-04	75	16	4	0	2	4	94	2	55
2017	IS-05	88	7	0	5	0	0	95	5	41
2017	IS-06	95	5	0	0	0	0	100	0	20
2014	IS	80	11	2	4	2	1	92	6	183
2014	IS-03	72	21	0	5	2	0	93	7	43
2014	IS-04	71	15	4	7	4	0	85	11	55
2014	IS-05	92	2	2	2	0	2	96	2	49
2014	IS-06	88	12	0	0	0	0	100	0	25
2011	IS	81	9	2	2	5	1	91	7	162
2011	IS-03	69	4	8	4	12	4	76	16	26
2011	IS-04	80	8	2	4	4	2	90	8	51
2011	IS-05	80	15	2	0	2	0	95	2	41
2011	IS-06	92	8	0	0	0	0	100	0	24
2008	IS	81	7	2	3	5	1	89	8	135
2008	IS-02	76	0	6	0	18	0	76	18	17
2008	IS-03	86	5	0	10	0	0	90	10	21
2008	IS-04	73	15	4	2	4	2	90	6	52
2008	IS-05	86	0	0	3	7	3	89	11	29

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	45	32	4	6	6	5	1	82	13	158
2017	IS-03	34	40	6	12	0	6	3	81	13	35
2017	IS-04	46	29	4	6	7	7	2	82	14	55
2017	IS-05	48	27	5	2	12	5	0	79	15	41
2017	IS-06	55	30	5	10	0	0	0	85	10	20
2014	IS	43	17	12	11	7	5	4	67	21	183
2014	IS-03	44	23	7	5	9	9	2	76	16	43
2014	IS-04	34	20	11	20	7	4	4	59	29	55
2014	IS-05	43	19	14	8	4	6	6	70	14	49
2014	IS-06	52	0	20	8	12	4	4	57	22	25
2011	IS	38	17	10	18	11	4	1	58	31	164
2011	IS-03	33	22	15	15	7	4	4	60	24	27
2011	IS-04	31	19	8	25	12	4	2	53	39	52
2011	IS-05	46	24	7	10	10	2	0	73	20	41
2011	IS-06	46	4	21	17	13	0	0	50	29	24

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	52	29	6	7	4	2	82	11	158
2017	IS-03	48	28	12	9	3	0	77	12	35
2017	IS-04	47	31	5	9	4	4	81	13	55
2017	IS-05	51	29	7	2	7	2	82	10	41
2017	IS-06	65	30	0	5	0	0	95	5	20

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	54	26	9	5	3	3	83	8	158
2017	IS-03	51	28	9	9	3	0	79	12	35
2017	IS-04	49	25	11	8	4	4	77	12	55
2017	IS-05	51	29	10	0	2	7	87	3	41
2017	IS-06	75	20	0	5	0	0	95	5	20

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	47	27	10	12	4	1	74	16	158
2017	IS-03	42	23	9	20	6	0	65	26	35
2017	IS-04	44	32	5	11	4	4	79	15	55
2017	IS-05	46	22	17	10	5	0	68	15	41
2017	IS-06	60	25	10	5	0	0	86	5	20
2014	IS	46	31	9	6	7	1	78	13	183
2014	IS-03	44	30	12	7	7	0	74	14	43
2014	IS-04	36	36	9	5	13	0	73	18	55
2014	IS-05	47	31	10	6	4	2	79	11	49
2014	IS-06	56	32	4	4	4	0	88	8	25

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	30	38	9	6	3	6	9	79	10	34
2017	IS-05	28	36	0	9	9	18	0	78	22	11
2017	IS-06	35	35	15	5	0	0	10	78	6	20
2014	IS	26	41	15	7	2	9	0	74	9	46
2014	IS-05	11	56	6	11	6	11	0	75	19	18
2014	IS-06	37	38	21	0	0	4	0	78	0	24

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	23	33	17	10	6	11	1	63	18	159
2017	IS-03	25	19	23	17	8	5	3	48	27	36
2017	IS-04	20	31	20	7	5	16	0	61	15	55
2017	IS-05	25	32	14	10	5	15	0	66	17	41
2017	IS-06	25	60	5	5	5	0	0	85	10	20
2014	IS	26	35	10	8	10	11	0	69	20	183
2014	IS-03	26	28	14	7	9	17	0	64	19	43
2014	IS-04	22	36	11	7	11	13	0	67	21	55
2014	IS-05	33	31	10	10	8	8	0	69	20	49
2014	IS-06	24	52	8	9	8	0	0	76	16	25
2011	IS	23	27	20	10	11	9	0	54	23	163
2011	IS-03	15	30	26	7	11	11	0	50	21	27
2011	IS-04	15	27	25	10	8	15	0	50	20	52
2011	IS-05	34	24	17	12	10	2	0	60	23	41
2011	IS-06	29	33	17	13	8	0	0	63	21	24

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	23	35	15	17	7	4	59	25	159
2017	IS-03	25	22	12	31	8	3	48	40	36
2017	IS-04	17	36	16	20	5	5	56	27	55
2017	IS-05	27	37	20	5	7	5	67	12	41
2017	IS-06	25	45	15	15	0	0	70	15	20
2014	IS	26	36	14	8	12	4	65	21	183
2014	IS-03	28	28	21	5	14	5	59	20	43
2014	IS-04	24	31	16	15	13	2	55	28	55
2014	IS-05	24	45	10	4	8	8	75	14	49
2014	IS-06	28	44	8	12	8	0	72	20	25
2011	IS	14	36	20	15	13	2	51	28	162
2011	IS-03	15	30	30	15	11	0	44	26	27
2011	IS-04	10	33	21	17	15	4	44	34	52
2011	IS-05	15	40	25	10	8	3	56	18	40
2011	IS-06	21	42	13	17	8	0	63	25	24
2008	IS	25	42	13	13	4	3	69	17	135
2008	IS-02	29	47	12	6	6	0	76	12	17
2008	IS-03	33	33	19	14	0	0	67	14	21
2008	IS-04	25	35	15	17	2	6	63	20	52
2008	IS-05	21	59	0	7	10	3	82	18	29

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	34	19	22	6	5	50	30	159
2017	IS-03	19	28	17	25	8	3	48	34	36
2017	IS-04	9	29	29	20	5	7	41	27	55
2017	IS-05	15	39	10	22	7	7	58	31	41
2017	IS-06	20	45	20	15	0	0	65	15	20
2014	IS	20	32	19	14	9	6	55	25	183
2014	IS-03	14	30	26	12	12	7	47	25	43
2014	IS-04	18	33	20	15	9	5	54	25	55
2014	IS-05	20	33	16	18	6	6	56	26	49
2014	IS-06	28	32	12	16	8	4	62	25	25
2011	IS	7	32	19	25	9	9	43	37	164
2011	IS-03	11	22	30	19	7	11	38	29	27
2011	IS-04	4	23	19	31	10	13	31	47	52
2011	IS-05	7	51	10	22	5	5	62	28	41
2011	IS-06	13	38	17	29	4	0	50	33	24
2008	IS	13	37	16	22	5	6	54	29	135
2008	IS-02	12	47	18	18	6	0	59	24	17
2008	IS-03	24	33	14	10	0	19	71	12	21
2008	IS-04	10	29	19	33	2	8	42	38	52
2008	IS-05	17	45	14	14	10	0	62	24	29

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	18	30	15	20	12	4	1	51	33	158
2017	IS-03	20	28	8	32	8	3	0	49	42	35
2017	IS-04	11	31	20	22	9	5	2	46	33	55
2017	IS-05	24	24	17	12	17	5	0	51	31	41
2017	IS-06	30	45	10	10	5	0	0	75	15	20
2014	IS	25	29	15	16	9	5	0	57	27	183
2014	IS-03	23	23	26	12	9	7	0	50	23	43
2014	IS-04	18	29	15	22	13	4	0	49	36	55
2014	IS-05	24	33	10	18	6	8	0	62	27	49
2014	IS-06	32	36	12	16	4	0	0	68	20	25
2011	IS	13	27	14	24	15	7	0	43	42	164
2011	IS-03	19	19	15	26	19	4	0	38	46	27
2011	IS-04	10	27	10	27	13	13	0	42	47	52
2011	IS-05	20	29	15	22	7	7	0	53	32	41
2011	IS-06	8	38	21	29	4	0	0	46	33	24
2008	IS	21	29	19	16	7	9	0	55	24	135
2008	IS-02	18	29	18	24	6	6	0	50	31	17
2008	IS-03	33	24	19	10	5	10	0	63	16	21
2008	IS-04	19	27	19	15	6	13	0	53	24	52
2008	IS-05	21	34	10	17	10	7	0	59	30	29

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	34	20	21	7	4	50	29	159
2017	IS-03	17	30	23	17	8	5	50	26	36
2017	IS-04	9	38	27	15	5	5	50	21	55
2017	IS-05	19	29	12	30	7	2	50	37	41
2017	IS-06	20	35	15	30	0	0	55	30	20
2014	IS	20	37	15	16	10	3	58	26	183
2014	IS-03	21	23	26	19	9	2	45	28	43
2014	IS-04	22	36	15	15	11	2	59	26	55
2014	IS-05	12	49	10	14	8	6	65	24	49
2014	IS-06	20	40	8	24	8	0	60	32	25
2011	IS	12	28	15	32	12	1	40	44	164
2011	IS-03	19	22	33	15	11	0	41	26	27
2011	IS-04	12	27	13	33	12	4	40	46	52
2011	IS-05	10	32	15	41	2	0	41	44	41
2011	IS-06	8	29	4	42	17	0	38	58	24
2008	IS	19	38	13	23	5	3	58	29	135
2008	IS-02	24	41	0	29	6	0	65	35	17
2008	IS-03	24	43	19	10	0	5	70	10	21
2008	IS-04	15	40	10	21	8	6	59	31	52
2008	IS-05	17	38	10	28	7	0	55	34	29

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	20	47	16	12	3	3	69	15	159
2017	IS-03	22	42	14	17	3	3	66	20	36
2017	IS-04	20	49	13	11	2	5	73	14	55
2017	IS-05	19	47	22	7	5	0	66	12	41
2017	IS-06	20	50	15	15	0	0	70	15	20
2014	IS	28	43	16	7	4	3	73	11	183
2014	IS-03	26	53	14	3	5	0	79	7	43
2014	IS-04	27	31	25	11	2	4	60	13	55
2014	IS-05	25	49	14	4	4	4	77	8	49
2014	IS-06	36	48	4	9	4	0	84	12	25
2011	IS	21	37	22	15	3	2	59	19	164
2011	IS-03	19	37	22	19	4	0	56	22	27
2011	IS-04	25	38	23	10	2	2	65	12	52
2011	IS-05	17	41	15	24	2	0	59	27	41
2011	IS-06	17	33	38	13	0	0	50	13	24

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	34	46	10	5	1	4	0	84	5	158
2017	IS-03	27	53	11	9	0	0	0	80	9	36
2017	IS-04	31	44	16	2	0	7	0	81	2	55
2017	IS-05	34	53	3	3	0	8	0	94	3	40
2017	IS-06	55	35	5	5	0	0	0	90	5	20
2014	IS	37	41	10	6	3	3	1	81	9	183
2014	IS-03	33	44	9	2	7	2	2	81	10	43
2014	IS-04	29	44	13	9	2	4	0	75	12	55
2014	IS-05	41	41	6	8	0	4	0	85	8	49
2014	IS-06	52	32	12	4	0	0	0	84	4	25
2011	IS	37	40	10	4	4	5	0	81	8	164
2011	IS-03	22	37	11	11	7	11	0	67	21	27
2011	IS-04	38	40	10	2	4	6	0	84	6	52
2011	IS-05	34	49	15	2	0	0	0	83	2	41
2011	IS-06	46	50	4	0	0	0	0	96	0	24

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	30	45	8	8	4	4	1	79	13	159
2017	IS-03	28	39	5	17	8	3	0	69	26	36
2017	IS-04	33	45	7	5	2	4	4	84	8	55
2017	IS-05	24	43	15	7	5	5	0	71	13	41
2017	IS-06	40	50	0	5	0	5	0	95	5	20
2014	IS	31	37	11	13	5	2	1	70	19	183
2014	IS-03	26	33	12	19	9	2	0	60	28	43
2014	IS-04	25	42	9	13	5	2	4	71	19	55
2014	IS-05	31	39	16	10	2	2	0	71	13	49
2014	IS-06	56	20	8	12	4	0	0	76	16	25
2011	IS	31	29	10	14	10	5	2	64	25	164
2011	IS-03	26	30	11	15	11	7	0	60	28	27
2011	IS-04	31	29	12	15	6	8	0	65	23	52
2011	IS-05	37	22	10	12	12	5	2	63	26	41
2011	IS-06	38	42	13	8	0	0	0	79	8	24
2008	IS	34	38	8	7	7	6	0	76	15	135
2008	IS-02	12	53	12	6	0	18	0	79	7	17
2008	IS-03	43	29	0	19	5	5	0	75	25	21
2008	IS-04	33	40	8	8	10	2	0	75	18	52
2008	IS-05	41	28	10	3	10	7	0	74	15	29

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	19	40	13	17	4	6	1	63	23	159
2017	IS-03	16	36	12	28	3	6	0	55	32	36
2017	IS-04	20	40	15	13	4	9	0	65	18	55
2017	IS-05	14	42	10	19	7	7	0	60	29	41
2017	IS-06	35	50	10	5	0	0	0	85	5	20
2014	IS	18	29	18	16	11	7	1	51	30	183
2014	IS-03	9	30	23	17	14	7	0	42	33	43
2014	IS-04	15	29	15	18	15	7	2	48	36	55
2014	IS-05	20	22	22	16	10	8	0	47	29	49
2014	IS-06	28	36	16	12	4	4	0	67	17	25
2011	IS	15	30	16	21	12	5	0	48	35	164
2011	IS-03	4	30	22	22	19	4	0	35	42	27
2011	IS-04	12	33	17	19	15	4	0	46	36	52
2011	IS-05	15	32	15	24	5	10	0	51	32	41
2011	IS-06	33	33	4	29	0	0	0	67	29	24

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	7	25	19	20	15	11	3	38	41	159
2017	IS-03	8	25	16	28	12	8	3	37	44	36
2017	IS-04	5	29	20	16	18	5	5	39	38	55
2017	IS-05	7	15	19	15	20	24	0	29	46	41
2017	IS-06	10	35	20	20	5	5	5	50	28	20
2014	IS	11	16	19	17	24	10	2	31	47	183
2014	IS-03	9	19	21	19	21	12	0	31	45	43
2014	IS-04	5	11	20	16	31	15	2	20	57	55
2014	IS-05	8	20	14	20	27	10	0	32	52	49
2014	IS-06	24	24	28	8	8	0	8	52	17	25
2011	IS	13	12	16	16	27	13	2	29	51	164
2011	IS-03	15	15	11	15	26	19	0	36	50	27
2011	IS-04	4	15	21	19	25	15	0	23	52	52
2011	IS-05	15	10	15	17	32	10	2	28	56	41
2011	IS-06	17	17	29	13	17	0	8	36	32	24

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	57	26	8	6	1	0	2	85	7	159
2017	IS-03	49	37	6	5	0	0	3	88	6	36
2017	IS-04	58	25	5	7	2	0	2	85	9	55
2017	IS-05	53	27	10	10	0	0	0	80	10	41
2017	IS-06	65	15	15	0	0	0	5	84	0	20
2014	IS	61	21	8	6	2	1	2	84	8	182
2014	IS-03	53	31	5	7	2	2	0	85	10	42
2014	IS-04	62	20	9	7	2	0	0	82	9	55
2014	IS-05	61	22	6	4	2	0	4	87	6	49
2014	IS-06	72	12	12	4	0	0	0	84	4	25

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	67	20	6	2	1	3	1	91	3	159
2017	IS-03	61	19	11	3	0	5	0	85	3	36
2017	IS-04	71	25	0	0	2	0	2	98	2	55
2017	IS-05	66	17	9	2	0	5	0	88	3	41
2017	IS-06	70	20	5	0	0	0	5	95	0	20
2014	IS	66	20	4	2	2	2	3	91	5	182
2014	IS-03	62	24	5	2	2	2	2	90	5	42
2014	IS-04	67	18	7	4	2	0	2	87	6	55
2014	IS-05	71	16	0	2	4	2	4	93	7	49
2014	IS-06	64	24	4	0	0	4	4	96	0	25
2011	IS	72	12	7	1	1	4	3	90	2	164
2011	IS-03	44	22	19	4	0	7	4	75	4	27
2011	IS-04	77	8	4	2	2	2	6	92	4	52
2011	IS-05	73	17	7	0	0	2	0	93	0	41
2011	IS-06	92	8	0	0	0	0	0	100	0	24
2008	IS	69	14	7	3	1	3	2	88	5	134
2008	IS-02	76	18	0	0	6	0	0	94	6	17
2008	IS-03	62	14	10	0	5	5	5	84	5	21
2008	IS-04	65	20	8	4	0	2	2	88	4	51
2008	IS-05	76	7	7	7	0	0	3	86	7	29

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	24	36	14	16	5	5	1	63	22	158
2017	IS-03	25	29	14	17	8	3	3	58	27	35
2017	IS-04	22	40	14	16	5	2	0	63	22	55
2017	IS-05	22	32	12	19	2	12	0	61	25	41
2017	IS-06	35	40	15	10	0	0	0	75	10	20
2014	IS	23	28	12	23	13	2	0	52	36	182
2014	IS-03	26	28	14	15	12	5	0	57	28	42
2014	IS-04	13	31	16	33	7	0	0	44	40	55
2014	IS-05	31	18	8	18	23	2	0	50	42	49
2014	IS-06	20	44	8	20	4	4	0	66	25	25
2011	IS	15	34	19	18	13	1	0	49	31	164
2011	IS-03	7	48	15	19	11	0	0	56	30	27
2011	IS-04	12	33	21	21	12	2	0	45	33	52
2011	IS-05	22	27	17	20	15	0	0	49	34	41
2011	IS-06	21	42	17	17	4	0	0	63	21	24
2008	IS	24	41	11	15	7	3	0	66	22	135
2008	IS-02	18	47	6	18	12	0	0	65	29	17
2008	IS-03	29	24	24	10	5	10	0	58	16	21
2008	IS-04	21	44	12	13	8	2	0	67	22	52
2008	IS-05	28	41	0	21	7	3	0	71	29	29

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	21	32	7	19	16	4	1	56	37	159
2017	IS-03	17	25	11	26	16	3	3	44	45	36
2017	IS-04	22	27	7	20	22	2	0	50	42	55
2017	IS-05	15	41	5	17	12	7	2	62	32	41
2017	IS-06	40	35	5	10	10	0	0	75	20	20
2014	IS	18	25	9	22	23	2	2	44	46	182
2014	IS-03	14	21	9	24	26	5	0	37	53	42
2014	IS-04	9	18	18	20	29	2	4	29	52	55
2014	IS-05	22	33	6	16	21	0	2	56	38	49
2014	IS-06	24	44	0	24	8	0	0	68	32	25
2011	IS	12	26	17	17	27	0	1	39	44	164
2011	IS-03	7	22	15	22	33	0	0	30	56	27
2011	IS-04	10	21	25	17	27	0	0	31	44	52
2011	IS-05	17	34	17	10	22	0	0	51	32	41
2011	IS-06	25	33	8	17	13	0	4	61	30	24
2008	IS	21	32	13	17	13	4	0	55	31	135
2008	IS-02	18	29	18	24	12	0	0	47	35	17
2008	IS-03	19	29	5	24	19	5	0	50	45	21
2008	IS-04	21	33	12	13	13	8	0	58	29	52
2008	IS-05	24	34	17	14	10	0	0	59	24	29

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	20	41	19	12	6	2	62	19	158
2017	IS-03	19	33	30	12	5	0	52	17	36
2017	IS-04	15	43	17	17	7	2	59	24	54
2017	IS-05	20	43	20	7	5	5	66	13	41
2017	IS-06	35	50	5	5	5	0	85	10	20

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	41	35	13	3	2	5	1	80	6	158
2017	IS-03	41	37	11	6	0	5	0	82	6	36
2017	IS-04	37	40	11	2	4	6	0	82	6	54
2017	IS-05	41	37	15	2	0	5	0	82	3	41
2017	IS-06	50	20	25	0	0	0	5	74	0	20
2014	IS	42	31	12	4	3	9	1	79	8	183
2014	IS-03	39	30	9	2	2	17	0	83	6	43
2014	IS-04	44	29	9	7	4	7	0	78	12	55
2014	IS-05	39	35	14	4	4	2	2	76	8	49
2014	IS-06	48	28	12	4	0	8	0	83	4	25

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	37	38	13	9	2	1	0	76	12	159
2017	IS-03	33	41	14	11	0	0	0	74	11	36
2017	IS-04	35	44	5	13	2	2	0	80	15	55
2017	IS-05	38	37	17	2	2	2	0	77	5	41
2017	IS-06	40	20	25	15	0	0	0	60	15	20
2014	IS	40	34	9	8	4	4	1	78	12	183
2014	IS-03	42	35	7	5	2	9	0	85	8	43
2014	IS-04	34	38	9	9	5	4	0	75	15	55
2014	IS-05	41	29	14	6	4	4	2	74	11	49
2014	IS-06	48	36	9	8	0	0	0	84	8	25
2011	IS	32	40	15	5	5	4	0	75	10	164
2011	IS-03	37	22	22	4	4	11	0	67	8	27
2011	IS-04	37	40	8	6	8	2	0	78	14	52
2011	IS-05	29	49	15	2	2	2	0	80	5	41
2011	IS-06	33	42	13	8	4	0	0	75	13	24

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	39	43	12	4	2	1	0	82	6	159
2017	IS-03	39	39	14	6	3	0	0	77	9	36
2017	IS-04	40	42	13	2	2	2	0	83	4	55
2017	IS-05	38	47	12	0	2	0	0	85	2	41
2017	IS-06	50	30	10	10	0	0	0	80	10	20
2014	IS	50	32	10	4	4	1	0	82	8	183
2014	IS-03	46	37	7	5	5	0	0	84	9	43
2014	IS-04	45	34	13	4	4	0	0	80	7	55
2014	IS-05	53	22	14	4	4	2	0	77	8	49
2014	IS-06	52	40	8	0	0	0	0	92	0	25
2011	IS	41	41	8	3	6	1	1	83	9	164
2011	IS-03	44	37	11	4	4	0	0	81	7	27
2011	IS-04	46	38	2	2	8	2	2	88	10	52
2011	IS-05	39	44	12	2	2	0	0	83	5	41
2011	IS-06	42	42	4	8	4	0	0	83	13	24
2008	IS	43	43	10	3	1	0	0	86	4	134
2008	IS-02	59	24	6	12	0	0	0	82	12	17
2008	IS-03	40	40	15	5	0	0	0	80	5	20
2008	IS-04	38	50	8	0	4	0	0	88	4	52
2008	IS-05	48	41	7	3	0	0	0	90	3	29

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	31	31	18	12	7	1	62	19	159
2017	IS-03	30	25	25	9	8	3	56	18	36
2017	IS-04	29	36	16	11	7	0	66	18	55
2017	IS-05	34	29	14	15	5	2	65	20	41
2017	IS-06	40	20	20	10	10	0	60	20	20
2014	IS	26	40	13	15	4	2	67	19	183
2014	IS-03	28	39	12	16	5	0	67	21	43
2014	IS-04	25	33	13	20	5	4	60	27	55
2014	IS-05	20	49	17	10	0	4	72	11	49
2014	IS-06	28	48	16	4	4	0	76	8	25
2011	IS	26	41	16	8	9	0	67	16	164
2011	IS-03	19	48	19	4	11	0	67	15	27
2011	IS-04	23	40	19	6	12	0	63	17	52
2011	IS-05	37	34	12	17	0	0	71	17	41
2011	IS-06	29	50	8	4	8	0	79	13	24

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	31	35	15	11	6	1	67	18	159
2017	IS-03	30	27	23	9	8	3	59	18	36
2017	IS-04	27	44	9	13	7	0	71	20	55
2017	IS-05	34	34	12	10	8	2	70	18	41
2017	IS-06	45	20	20	15	0	0	65	15	20
2014	IS	29	38	13	11	7	3	69	18	182
2014	IS-03	30	44	5	9	12	0	74	21	43
2014	IS-04	27	29	16	17	7	4	58	25	55
2014	IS-05	22	45	17	10	0	6	72	11	49
2014	IS-06	40	36	12	8	4	0	76	12	25
2011	IS	27	44	10	12	7	0	71	18	163
2011	IS-03	22	48	7	19	4	0	70	22	27
2011	IS-04	27	44	12	10	8	0	71	17	52
2011	IS-05	29	46	7	17	0	0	76	17	41
2011	IS-06	39	35	13	4	9	0	74	13	23
2008	IS	34	45	9	8	5	0	79	12	133
2008	IS-02	47	35	0	12	6	0	82	18	17
2008	IS-03	35	35	10	20	0	0	70	20	20
2008	IS-04	23	60	6	6	6	0	83	12	52
2008	IS-05	43	36	14	0	7	0	79	7	28

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	28	25	16	12	16	3	55	29	157
2017	IS-03	19	33	14	14	17	3	54	32	36
2017	IS-04	30	28	7	15	15	6	61	31	54
2017	IS-05	30	17	25	10	15	3	49	25	40
2017	IS-06	40	20	20	5	15	0	60	20	20
2014	IS	28	32	15	11	11	4	62	23	183
2014	IS-03	28	37	5	12	14	5	68	27	43
2014	IS-04	24	33	22	7	15	0	56	22	55
2014	IS-05	26	31	16	10	6	10	63	18	49
2014	IS-06	32	37	16	12	4	0	68	16	25
2011	IS	29	24	10	23	13	1	53	36	164
2011	IS-03	22	19	11	22	26	0	41	48	27
2011	IS-04	31	25	12	23	10	0	56	33	52
2011	IS-05	34	22	7	29	7	0	56	37	41
2011	IS-06	29	33	8	21	4	4	65	26	24
2008	IS	25	35	13	16	6	5	64	23	134
2008	IS-02	29	24	12	24	12	0	53	35	17
2008	IS-03	25	30	10	25	5	5	58	32	20
2008	IS-04	23	35	10	17	8	8	63	27	52
2008	IS-05	31	38	14	7	3	7	74	11	29

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	IS	42	30	28	159
2017	IS-03	42	30	27	36
2017	IS-04	44	31	26	55
2017	IS-05	32	29	40	41
2017	IS-06	50	40	10	20
2014	IS	34	25	42	183
2014	IS-03	39	28	33	43
2014	IS-04	33	24	44	55
2014	IS-05	33	22	45	49
2014	IS-06	24	24	52	25
2011	IS	40	27	33	163
2011	IS-03	48	37	15	27
2011	IS-04	35	33	33	52
2011	IS-05	37	24	39	41
2011	IS-06	30	26	43	23

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	IS	6	29	50	6	3	6	66
2017	IS-03	6	48	27	6	13	0	15
2017	IS-04	8	29	50	4	0	8	24
2017	IS-05	0	31	61	8	0	0	13
2017	IS-06	9	10	60	10	0	10	10
2014	IS	3	42	41	6	9999	8	62
2014	IS-03	0	53	35	0	9999	12	17
2014	IS-04	6	39	34	17	9999	6	18
2014	IS-05	6	19	57	6	9999	12	16
2011	IS	5	31	48	6	9999	11	65
2011	IS-03	15	31	54	0	9999	0	13
2011	IS-04	0	35	47	0	9999	18	17
2011	IS-05	0	27	53	7	9999	13	15

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	19	81	158
2017	IS-04	25	75	55
2017	IS-05	20	80	40
2014	IS	21	79	183
2014	IS-03	12	88	43
2014	IS-04	29	71	55
2014	IS-05	29	71	49

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	IS	54	30
2017	IS-04	50	14
2014	IS	48	38
2014	IS-04	44	16
2014	IS-05	36	14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	IS	74	30
2017	IS-04	71	14
2014	IS	79	38
2014	IS-04	94	16
2014	IS-05	79	14

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	IS	30
2017	IS-04	14
2014	IS-04	16

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	IS	30
2017	IS-04	14
2014	IS	38
2014	IS-04	16
2014	IS-05	14

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	IS	30
2017	IS-04	14
2014	IS-04	16
2014	IS-05	14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	IS	40	30
2014	IS	30	38
2014	IS-04	32	16

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	IS	40	30
2017	IS-04	36	14
2014	IS	45	38
2014	IS-04	50	16
2014	IS-05	43	14

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	IS	53	30
2017	IS-04	64	14
2014	IS	45	38
2014	IS-04	44	16
2014	IS-05	35	14

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	IS	40	30
2017	IS-04	57	14
2014	IS	55	38
2014	IS-04	44	16
2014	IS-05	50	14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	IS	30	30
2017	IS-04	36	14
2014	IS	40	38
2014	IS-04	32	16
2014	IS-05	50	14

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	IS	50	30
2017	IS-04	57	14
2014	IS	50	38
2014	IS-04	44	16
2014	IS-05	43	14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	IS	26	30
2014	IS	42	38
2014	IS-04	32	16
2014	IS-05	43	14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	IS-04	14
2014	IS	38
2014	IS-04	16
2014	IS-05	14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	IS	53	30
2017	IS-04	64	14
2014	IS	52	38
2014	IS-04	57	16
2014	IS-05	50	14

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	IS	30	30
2014	IS	16	38

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	IS	59	30
2017	IS-04	71	14
2014	IS	58	38
2014	IS-04	57	16
2014	IS-05	57	14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	IS	24	30
2014	IS	26	38
2014	IS-05	36	14

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	IS	23	30
2017	IS-04	36	14
2014	IS	13	38

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	IS	20	30
2014	IS	21	38
2014	IS-05	36	14

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	IS	20	30
2014	IS	29	38
2014	IS-04	31	16

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	IS	18	27
2014	IS-04	0	15

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	IS	30	27

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	IS-04	0	11
2014	IS	14	35

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	IS-04	0	11
2014	IS	17	35

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	IS	22	27
2014	IS	24	35

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	IS-04	0	11
2014	IS	17	35

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	IS	37	27
2014	IS	63	35
2014	IS-04	74	15
2014	IS-05	57	14

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	IS-04	11
2014	IS	35
2014	IS-04	15
2014	IS-05	14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	IS	48	27
2017	IS-04	64	11
2014	IS	69	35
2014	IS-04	67	15
2014	IS-05	72	14

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	87	13	30
2017	IS-04	93	7	14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	11	18	15	9	6	29	11	49	26	159
2017	IS-03	14	14	20	14	8	19	11	40	32	36
2017	IS-04	11	18	15	11	7	27	11	47	29	55
2017	IS-05	12	17	10	7	5	41	7	57	24	41
2017	IS-06	10	30	15	5	0	20	20	67	8	20
2014	IS	10	19	17	4	8	33	8	49	22	183
2014	IS-03	9	16	14	7	9	37	7	46	29	43
2014	IS-04	9	18	13	2	13	38	7	50	27	55
2014	IS-05	10	16	20	8	6	26	12	43	24	49
2014	IS-06	16	24	28	0	5	24	4	55	6	25

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	26	37	18	6	3	7	2	70	10	159
2017	IS-03	27	31	25	9	3	5	0	62	12	36
2017	IS-04	27	38	15	9	4	5	2	70	14	55
2017	IS-05	22	44	17	0	5	9	2	75	6	41
2017	IS-06	30	35	20	0	0	10	5	77	0	20
2014	IS	19	27	21	7	7	18	3	57	17	183
2014	IS-03	19	23	26	5	7	21	0	53	15	43
2014	IS-04	15	25	16	9	9	22	4	54	25	55
2014	IS-05	18	22	26	10	6	12	4	49	20	49
2014	IS-06	24	36	20	0	5	16	0	71	5	25
2011	IS	27	30	18	7	6	12	0	65	15	164
2011	IS-03	26	33	26	0	4	11	0	67	4	27
2011	IS-04	29	23	21	6	10	12	0	59	17	52
2011	IS-05	27	34	10	10	2	17	0	74	15	41
2011	IS-06	29	42	13	8	8	0	0	71	17	24

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	22	54	7	11	3	1	2	79	14	159
2017	IS-03	20	47	11	11	5	0	5	71	18	36
2017	IS-04	20	61	5	9	2	2	0	83	11	55
2017	IS-05	19	64	7	7	2	0	0	83	10	41
2017	IS-06	35	45	5	10	0	0	5	84	11	20
2014	IS	24	48	8	16	2	1	2	74	19	183
2014	IS-03	23	39	12	26	0	0	0	63	26	43
2014	IS-04	22	47	17	13	0	0	2	70	13	55
2014	IS-05	22	51	0	16	6	2	2	76	24	49
2014	IS-06	32	64	0	4	0	0	0	96	4	25
2011	IS	23	47	11	12	5	1	1	72	17	163
2011	IS-03	19	50	15	12	4	0	0	69	15	26
2011	IS-04	17	50	15	13	4	0	0	67	17	52
2011	IS-05	22	49	7	15	2	2	2	74	18	41
2011	IS-06	42	33	13	4	4	0	4	78	9	24
2008	IS	18	42	14	13	7	2	3	63	22	135
2008	IS-02	6	47	12	18	6	6	6	60	27	17
2008	IS-03	14	33	24	14	14	0	0	48	29	21
2008	IS-04	19	40	21	12	6	2	0	61	18	52
2008	IS-05	24	48	0	17	10	0	0	72	28	29

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	7	18	20	9	4	35	8	43	22	159
2017	IS-03	11	14	22	9	8	25	12	39	26	36
2017	IS-04	4	25	20	9	2	31	9	48	19	55
2017	IS-05	5	10	20	10	2	48	5	32	26	41
2017	IS-06	10	15	25	5	0	40	5	46	9	20
2014	IS	8	14	21	13	7	31	7	35	31	183
2014	IS-03	9	14	23	12	7	28	7	36	29	43
2014	IS-04	5	13	24	16	5	29	7	28	34	55
2014	IS-05	6	18	16	10	4	37	8	44	26	49
2014	IS-06	8	9	32	12	8	28	4	24	29	25
2011	IS	3	14	28	10	8	30	7	27	29	163
2011	IS-03	4	12	27	12	12	27	8	24	35	26
2011	IS-04	0	6	33	8	8	42	4	11	29	52
2011	IS-05	0	22	27	10	2	27	12	36	20	41
2011	IS-06	4	29	21	13	4	21	8	47	24	24

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	30	37	11	6	2	13	2	78	9	159
2017	IS-03	28	30	12	9	3	16	3	72	14	36
2017	IS-04	33	42	9	5	0	11	0	83	6	55
2017	IS-05	36	29	15	5	5	10	0	73	11	41
2017	IS-06	25	50	10	0	0	5	10	88	0	20
2014	IS	36	23	16	7	1	16	2	72	9	183
2014	IS-03	32	28	12	7	0	19	2	76	9	43
2014	IS-04	31	27	17	7	2	15	2	69	11	55
2014	IS-05	31	22	19	8	0	18	2	66	10	49
2014	IS-06	56	12	20	4	0	8	0	74	4	25
2011	IS	35	27	16	7	2	12	1	71	11	163
2011	IS-03	23	35	23	8	0	12	0	65	9	26
2011	IS-04	33	33	15	2	2	15	0	77	5	52
2011	IS-05	41	22	12	12	0	12	0	72	14	41
2011	IS-06	38	29	13	13	0	4	4	73	14	24
2008	IS	37	27	11	3	1	17	4	81	5	135
2008	IS-02	35	35	0	0	0	18	12	100	0	17
2008	IS-03	33	24	14	5	0	24	0	75	6	21
2008	IS-04	50	19	10	0	2	17	2	86	2	52
2008	IS-05	24	31	21	10	0	14	0	64	12	29

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	21	35	12	6	4	20	2	72	12	158
2017	IS-03	22	28	23	3	5	16	3	62	11	36
2017	IS-04	21	42	11	6	2	18	0	77	9	54
2017	IS-05	31	27	7	7	7	20	0	72	18	41
2017	IS-06	10	50	10	5	0	15	10	80	7	20
2014	IS	33	25	14	5	3	17	2	72	11	183
2014	IS-03	30	23	14	7	2	21	2	70	12	43
2014	IS-04	29	33	17	5	2	13	2	72	8	55
2014	IS-05	26	24	10	8	4	24	2	69	17	49
2014	IS-06	56	20	16	0	4	4	0	79	4	25
2011	IS	28	23	19	8	6	15	2	61	16	163
2011	IS-03	19	19	27	12	4	19	0	48	19	26
2011	IS-04	23	27	15	10	4	19	2	63	17	52
2011	IS-05	39	20	22	5	2	12	0	67	8	41
2011	IS-06	29	25	21	13	0	4	8	62	14	24
2008	IS	38	23	18	6	1	12	2	71	9	135
2008	IS-02	35	29	24	0	0	6	6	73	0	17
2008	IS-03	48	33	5	0	0	14	0	94	0	21
2008	IS-04	35	19	17	10	2	17	0	65	14	52
2008	IS-05	34	24	21	10	3	7	0	63	15	29

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	11	89	159
2017	IS-04	18	82	55
2014	IS	8	92	183
2014	IS-04	13	87	55
2014	IS-06	0	100	25

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	IS	50	18
2014	IS	43	14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	IS	78	18
2017	IS-04	70	10
2014	IS	93	14

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	IS	18
2017	IS-04	10
2014	IS	14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	IS	18
2017	IS-04	10
2014	IS	14

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	IS-04	0	10
2014	IS	0	14

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	IS	28	18

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	IS	0	18
2017	IS-04	0	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	IS	0	18
2017	IS-04	0	10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	IS	18
2017	IS-04	10
2014	IS	14

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	IS	33	18
2014	IS	50	14

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	IS	44	18
2017	IS-04	60	10

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	IS	0	18
2017	IS-04	0	10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	IS	39	18
2014	IS	65	14

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	IS	35	17

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	IS	0	17
2014	IS	0	13

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	IS	0	17
2014	IS	0	13

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	IS	29	17

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	IS	47	17
2014	IS	62	13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	IS	59	17
2014	IS	70	13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	IS	0	17

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	89	11	18
2017	IS-04	90	10	10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	10	18	17	6	3	35	13	53	16	158
2017	IS-03	19	22	14	9	3	22	12	62	17	36
2017	IS-04	7	20	17	7	2	32	14	51	17	55
2017	IS-05	10	10	20	3	3	48	7	44	11	40
2017	IS-06	5	25	10	5	0	40	15	67	11	20
2014	IS	11	14	16	3	5	44	7	51	16	183
2014	IS-03	14	12	23	2	7	37	5	44	16	43
2014	IS-04	7	16	15	4	7	45	5	48	23	55
2014	IS-05	10	10	14	4	4	47	10	48	19	49
2014	IS-06	20	20	16	0	0	40	5	71	0	25

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	37	15	5	2	11	3	75	8	159
2017	IS-03	27	36	20	9	3	5	0	67	12	36
2017	IS-04	25	38	17	2	2	14	2	75	4	55
2017	IS-05	29	39	12	2	2	12	2	80	6	41
2017	IS-06	30	35	5	10	0	15	5	81	13	20
2014	IS	22	26	17	4	3	24	2	66	10	183
2014	IS-03	23	23	21	7	2	23	0	61	12	43
2014	IS-04	18	24	16	5	6	27	4	60	16	55
2014	IS-05	16	26	22	4	4	25	2	58	11	49
2014	IS-06	36	36	8	0	0	20	0	90	0	25
2011	IS	37	28	15	2	4	15	0	76	6	163
2011	IS-03	33	33	19	4	0	11	0	75	4	27
2011	IS-04	35	23	15	0	10	17	0	70	12	52
2011	IS-05	44	34	5	2	0	15	0	91	3	41
2011	IS-06	39	39	22	0	0	0	0	78	0	23

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	25	25	11	21	2	3	41	33	159
2017	IS-03	22	27	28	12	3	5	3	54	16	36
2017	IS-04	11	29	16	13	27	0	4	42	42	55
2017	IS-05	7	22	42	5	21	0	2	30	27	41
2017	IS-06	25	20	15	15	25	0	0	45	40	20

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	11	26	22	27	11	1	1	38	39	158
2017	IS-03	5	33	19	26	11	3	3	41	39	36
2017	IS-04	17	30	22	24	6	0	2	47	30	54
2017	IS-05	14	22	27	22	15	0	0	36	37	41
2017	IS-06	0	15	10	50	25	0	0	15	75	20

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	10	30	29	16	12	1	2	41	30	159
2017	IS-03	11	20	31	20	11	3	5	33	33	36
2017	IS-04	9	37	31	13	9	0	2	47	22	55
2017	IS-05	14	27	22	22	15	0	0	41	37	41
2017	IS-06	0	25	35	15	25	0	0	25	40	20

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	11	28	20	22	17	1	1	39	40	158
2017	IS-03	11	28	16	34	5	3	3	41	42	36
2017	IS-04	7	37	22	15	17	0	2	45	32	54
2017	IS-05	16	22	20	22	20	0	0	39	42	41
2017	IS-06	5	15	25	20	35	0	0	20	55	20

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	24	32	21	9	6	1	6	60	17	159
2017	IS-03	22	23	27	6	5	3	14	54	14	36
2017	IS-04	29	44	13	5	2	0	7	79	8	55
2017	IS-05	26	22	25	12	12	2	0	49	25	41
2017	IS-06	5	30	35	20	10	0	0	35	30	20

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	19	25	29	16	9	1	1	45	26	159
2017	IS-03	16	30	28	14	5	3	3	50	20	36
2017	IS-04	26	25	27	14	5	0	2	52	20	55
2017	IS-05	17	22	29	12	20	0	0	39	32	41
2017	IS-06	0	20	35	35	10	0	0	20	45	20

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	16	30	22	22	9	1	1	47	32	159
2017	IS-03	14	22	25	20	11	3	5	39	34	36
2017	IS-04	18	25	18	29	9	0	0	44	38	55
2017	IS-05	15	36	25	17	7	0	0	51	25	41
2017	IS-06	20	40	20	15	5	0	0	60	20	20

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	12	31	27	20	9	1	1	44	29	159
2017	IS-03	19	22	19	23	8	3	5	45	34	36
2017	IS-04	9	36	27	20	7	0	0	46	27	55
2017	IS-05	10	39	32	12	7	0	0	48	20	41
2017	IS-06	10	15	30	30	15	0	0	25	45	20

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	15	28	25	20	10	1	1	44	31	159
2017	IS-03	16	30	16	20	11	3	3	50	33	36
2017	IS-04	15	25	29	23	7	0	0	40	31	55
2017	IS-05	15	24	27	19	12	2	0	40	32	41
2017	IS-06	15	40	15	20	10	0	0	55	30	20

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	22	30	26	15	6	1	1	53	21	159
2017	IS-03	33	16	17	20	8	3	3	53	30	36
2017	IS-04	27	27	27	11	5	2	0	56	17	55
2017	IS-05	7	44	27	17	5	0	0	51	22	41
2017	IS-06	15	35	30	10	10	0	0	50	20	20

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	47	27	16	2	5	1	2	76	7	159
2017	IS-03	47	33	14	0	0	3	3	85	0	36
2017	IS-04	44	18	25	4	5	0	4	64	9	55
2017	IS-05	39	39	12	3	7	0	0	78	10	41
2017	IS-06	70	15	5	0	10	0	0	85	10	20

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	66	15	2	4	5	1	7	88	10	159
2017	IS-03	66	20	0	3	3	3	5	94	6	36
2017	IS-04	57	14	4	2	7	2	14	85	11	55
2017	IS-05	70	17	2	5	2	0	2	90	8	41
2017	IS-06	85	5	0	10	0	0	0	90	10	20

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	48	31	11	5	3	1	3	81	8	159
2017	IS-03	58	26	6	3	3	3	3	88	6	36
2017	IS-04	38	38	9	9	2	0	4	79	11	55
2017	IS-05	53	22	20	2	0	0	2	77	3	41
2017	IS-06	45	40	10	5	0	0	0	85	5	20

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	49	26	13	4	3	1	4	78	8	159
2017	IS-03	41	33	12	5	3	3	3	79	9	36
2017	IS-04	47	24	14	7	2	0	5	75	10	55
2017	IS-05	56	20	17	0	5	0	2	77	5	41
2017	IS-06	55	30	5	5	0	0	5	89	5	20

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	46	14	4	3	1	32	89	5	159
2017	IS-03	47	11	0	0	3	40	100	0	36
2017	IS-04	44	11	2	2	0	42	94	3	55
2017	IS-05	46	12	7	7	0	27	80	10	41
2017	IS-06	45	35	15	5	0	0	80	5	20

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	58	23	5	2	1	11	93	2	159
2017	IS-03	58	25	3	0	3	12	96	0	36
2017	IS-04	49	22	8	4	0	18	86	4	55
2017	IS-05	63	30	0	2	0	5	97	3	41
2017	IS-06	65	20	10	0	0	5	89	0	20

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	69	13	6	3	3	2	5	88	5	157
2017	IS-03	52	19	5	0	3	8	12	90	3	36
2017	IS-04	60	16	13	5	2	0	4	79	7	55
2017	IS-05	82	8	3	0	3	0	5	95	3	39
2017	IS-06	90	5	0	5	0	0	0	95	5	20

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	45	32	11	6	3	2	1	81	8	158
2017	IS-03	30	40	11	5	5	5	3	76	12	36
2017	IS-04	49	29	11	4	4	2	2	81	7	55
2017	IS-05	48	34	12	5	0	0	0	83	5	41
2017	IS-06	58	37	0	5	0	0	0	95	5	19

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	4	28	41	21	5	1	32	27	159
2017	IS-03	5	27	39	20	5	3	34	26	36
2017	IS-04	7	27	47	14	4	0	35	18	55
2017	IS-05	2	36	37	15	10	0	39	25	41
2017	IS-06	0	15	35	50	0	0	15	50	20

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	9	25	48	12	5	1	1	17	35	159
2017	IS-03	14	14	56	5	6	3	3	12	29	36
2017	IS-04	5	23	52	13	6	0	0	19	29	55
2017	IS-05	12	27	42	16	2	0	0	19	39	41
2017	IS-06	5	50	35	10	0	0	0	10	55	20

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	42	37	8	8	4	1	80	11	159
2017	IS-03	33	30	9	22	3	3	65	26	36
2017	IS-04	46	42	5	2	4	2	89	6	55
2017	IS-05	41	37	12	5	5	0	78	10	41
2017	IS-06	50	40	5	0	5	0	90	5	20

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	13	43	14	19	10	1	56	29	159
2017	IS-03	14	39	14	23	9	3	54	32	36
2017	IS-04	11	51	13	15	11	0	62	26	55
2017	IS-05	17	31	17	27	7	0	48	34	41
2017	IS-06	5	50	20	10	15	0	55	25	20

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	30	70	159
2017	IS-03	30	70	36
2017	IS-04	42	58	55
2017	IS-05	17	83	41
2017	IS-06	25	75	20
2014	IS	20	80	182
2014	IS-03	23	77	43
2014	IS-04	20	80	55
2014	IS-05	23	77	48

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	81	19	48
2017	IS-03	81	19	11
2017	IS-04	87	13	23
2014	IS	83	17	37
2014	IS-03	100	0	10
2014	IS-04	100	0	11
2014	IS-05	55	45	11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	51	36	5	8	87	8	39
2017	IS-04	55	45	0	0	100	0	20
2014	IS	58	32	3	6	90	6	31
2014	IS-03	70	30	0	0	100	0	10
2014	IS-04	64	18	9	9	82	9	11

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	29	19	24	15	10	3	30	70	159
2017	IS-03	41	22	22	12	0	3	43	57	36
2017	IS-04	25	20	24	14	15	2	26	74	55
2017	IS-05	31	20	24	10	10	5	33	67	41
2017	IS-06	20	15	30	20	10	5	21	79	20

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	IS	17	107
2017	IS-03	20	20
2017	IS-04	17	40
2017	IS-05	12	26
2017	IS-06	7	14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	IS	27	107
2017	IS-03	15	20
2017	IS-04	23	40
2017	IS-05	27	26
2017	IS-06	43	14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	IS	19	107
2017	IS-03	15	20
2017	IS-04	20	40
2017	IS-05	12	26
2017	IS-06	22	14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	IS	56	107
2017	IS-03	46	20
2017	IS-04	50	40
2017	IS-05	69	26
2017	IS-06	71	14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	IS	9	107
2017	IS-03	0	20
2017	IS-04	15	40
2017	IS-05	8	26
2017	IS-06	7	14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	IS	36	107
2017	IS-03	45	20
2017	IS-04	38	40
2017	IS-05	43	26
2017	IS-06	22	14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	IS	4	45	20	12	7	13	107
2017	IS-03	10	45	35	10	0	0	20
2017	IS-04	0	40	22	12	8	17	40
2017	IS-05	4	53	8	16	4	16	26
2017	IS-06	7	47	20	7	7	13	15

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	12	19	7	24	27	1	9	35	57	108
2017	IS-03	25	15	10	15	16	5	15	50	38	20
2017	IS-04	15	27	5	28	18	0	7	45	49	40
2017	IS-05	4	16	4	27	34	0	16	23	72	26
2017	IS-06	7	20	20	13	39	0	0	27	53	15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	1	6	5	23	57	2	6	7	87	108
2017	IS-03	0	10	5	20	46	10	10	12	82	20
2017	IS-04	0	5	2	22	68	0	2	5	92	40
2017	IS-05	0	8	11	19	51	0	11	9	78	26
2017	IS-06	7	0	7	20	60	0	7	7	86	15

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Health Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - IS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me