2017 Public Service Employee Survey Results for Health Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 44 4 10 3 0 0 82 13 1425
2017 3 to 10 years in current department or agency 29 50 5 12 4 0 0 79 17 2362
2017 11 to 20 years in current department or agency 30 49 5 11 5 0 0 79 16 1716
2017 More than 20 years in current department or agency 37 44 5 11 3 0 0 82 14 407
2014 Less than 3 years in current department or agency 31 48 5 11 5 0 0 79 16 965
2014 3 to 10 years in current department or agency 28 49 5 13 5 0 0 77 18 3607
2014 11 to 20 years in current department or agency 29 49 6 12 4 0 0 78 16 1537
2014 More than 20 years in current department or agency 33 46 5 11 5 0 0 79 16 444

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 76 16 4 2 1 1 0 93 4 1422
2017 3 to 10 years in current department or agency 66 23 4 3 2 1 1 91 5 2358
2017 11 to 20 years in current department or agency 63 22 6 4 2 1 2 88 6 1713
2017 More than 20 years in current department or agency 67 22 6 3 1 0 2 91 4 408
2014 Less than 3 years in current department or agency 71 20 4 2 2 1 1 92 4 965
2014 3 to 10 years in current department or agency 67 22 5 3 2 0 1 90 5 3606
2014 11 to 20 years in current department or agency 65 24 5 3 2 0 1 90 5 1537
2014 More than 20 years in current department or agency 65 22 6 4 2 0 1 89 5 444

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 72 15 5 5 2 0 1 88 7 1421
2017 3 to 10 years in current department or agency 66 18 5 6 3 0 1 85 10 2359
2017 11 to 20 years in current department or agency 62 19 6 7 4 0 2 82 12 1714
2017 More than 20 years in current department or agency 66 16 6 8 3 0 1 82 11 407
2014 Less than 3 years in current department or agency 69 16 5 5 3 0 1 87 8 963
2014 3 to 10 years in current department or agency 65 19 5 7 4 0 1 85 11 3605
2014 11 to 20 years in current department or agency 63 20 6 6 4 0 1 84 10 1536
2014 More than 20 years in current department or agency 63 19 5 6 4 0 2 84 10 444

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 33 6 9 4 0 0 81 13 1426
2017 3 to 10 years in current department or agency 36 36 8 13 8 0 0 71 21 2360
2017 11 to 20 years in current department or agency 34 35 8 13 9 0 0 70 22 1712
2017 More than 20 years in current department or agency 39 31 9 13 8 0 0 70 21 408
2014 Less than 3 years in current department or agency 43 32 5 12 7 0 0 75 19 965
2014 3 to 10 years in current department or agency 37 35 8 13 8 0 0 72 20 3602
2014 11 to 20 years in current department or agency 34 34 7 15 10 0 0 68 25 1537
2014 More than 20 years in current department or agency 43 31 6 11 9 0 0 73 20 443

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 37 10 14 6 0 0 69 21 1423
2017 3 to 10 years in current department or agency 25 40 13 15 7 0 0 65 22 2360
2017 11 to 20 years in current department or agency 26 41 13 13 7 0 0 67 20 1714
2017 More than 20 years in current department or agency 34 38 9 10 8 0 1 73 18 408
2014 Less than 3 years in current department or agency 25 38 14 16 7 0 0 63 23 965
2014 3 to 10 years in current department or agency 21 39 14 17 9 0 0 60 26 3605
2014 11 to 20 years in current department or agency 24 38 12 17 7 0 0 63 25 1536
2014 More than 20 years in current department or agency 28 40 13 12 7 0 0 68 19 443

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 38 9 8 4 0 0 79 12 1425
2017 3 to 10 years in current department or agency 41 38 10 7 4 0 0 79 11 2361
2017 11 to 20 years in current department or agency 43 38 10 6 3 0 0 81 9 1710
2017 More than 20 years in current department or agency 54 32 6 6 2 0 0 86 7 408
2014 Less than 3 years in current department or agency 39 36 11 9 5 0 0 75 14 963
2014 3 to 10 years in current department or agency 37 38 11 9 5 0 0 75 14 3608
2014 11 to 20 years in current department or agency 44 38 9 6 3 0 0 82 10 1537
2014 More than 20 years in current department or agency 52 35 6 5 2 0 0 87 7 444

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 34 8 7 3 0 0 81 10 1424
2017 3 to 10 years in current department or agency 46 37 7 6 3 0 0 83 10 2360
2017 11 to 20 years in current department or agency 50 36 6 5 3 0 0 86 8 1705
2017 More than 20 years in current department or agency 57 29 5 7 1 0 0 86 8 407
2014 Less than 3 years in current department or agency 40 39 8 8 4 0 0 79 12 964
2014 3 to 10 years in current department or agency 42 37 8 8 4 0 0 79 12 3604
2014 11 to 20 years in current department or agency 50 36 6 5 4 0 0 85 9 1537
2014 More than 20 years in current department or agency 57 31 5 5 2 0 0 88 7 444

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 34 8 5 1 0 0 85 7 1421
2017 3 to 10 years in current department or agency 44 37 8 8 3 0 0 81 11 2353
2017 11 to 20 years in current department or agency 44 39 7 7 3 0 0 83 10 1708
2017 More than 20 years in current department or agency 48 37 7 5 3 0 0 85 8 407
2014 Less than 3 years in current department or agency 43 37 10 6 3 0 0 81 9 965
2014 3 to 10 years in current department or agency 40 38 10 8 3 0 0 79 10 3605
2014 11 to 20 years in current department or agency 42 38 10 8 2 0 0 80 10 1535
2014 More than 20 years in current department or agency 44 39 8 7 2 0 0 83 10 444

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 30 8 5 5 1 0 82 10 1424
2017 3 to 10 years in current department or agency 43 32 9 9 7 0 0 75 16 2359
2017 11 to 20 years in current department or agency 41 33 9 10 7 0 0 74 17 1710
2017 More than 20 years in current department or agency 48 31 11 6 4 0 0 79 10 407
2014 Less than 3 years in current department or agency 43 33 10 8 6 0 0 77 14 965
2014 3 to 10 years in current department or agency 37 36 11 9 7 0 0 73 16 3606
2014 11 to 20 years in current department or agency 38 34 11 10 6 1 0 73 17 1533
2014 More than 20 years in current department or agency 40 33 12 9 5 1 0 74 14 444

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 21 12 10 8 6 13 63 22 1423
2017 3 to 10 years in current department or agency 27 23 11 13 13 2 10 58 30 2360
2017 11 to 20 years in current department or agency 25 23 12 12 15 3 11 55 31 1710
2017 More than 20 years in current department or agency 23 22 13 13 15 2 13 53 32 406
2014 Less than 3 years in current department or agency 27 19 13 9 13 5 13 57 28 964
2014 3 to 10 years in current department or agency 23 23 12 13 16 2 10 52 34 3607
2014 11 to 20 years in current department or agency 23 24 11 14 17 2 11 53 35 1536
2014 More than 20 years in current department or agency 24 26 11 10 15 1 14 59 29 444

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 42 10 6 4 0 0 80 10 1426
2017 3 to 10 years in current department or agency 32 44 10 9 5 0 0 76 14 2358
2017 11 to 20 years in current department or agency 32 44 11 8 5 0 0 76 13 1714
2017 More than 20 years in current department or agency 42 41 9 5 3 0 0 82 9 408
2014 Less than 3 years in current department or agency 32 44 11 7 5 0 0 76 13 963
2014 3 to 10 years in current department or agency 28 44 11 11 6 0 0 72 17 3604
2014 11 to 20 years in current department or agency 31 45 10 9 5 0 0 76 14 1538
2014 More than 20 years in current department or agency 33 46 9 8 4 0 0 79 12 444

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 36 13 9 4 1 0 74 13 1426
2017 3 to 10 years in current department or agency 24 36 15 14 11 0 0 60 25 2359
2017 11 to 20 years in current department or agency 24 36 16 12 11 0 0 60 24 1715
2017 More than 20 years in current department or agency 31 36 16 9 8 0 0 66 17 408
2014 Less than 3 years in current department or agency 32 36 14 11 7 1 0 68 18 963
2014 3 to 10 years in current department or agency 21 35 17 17 10 0 0 56 27 3605
2014 11 to 20 years in current department or agency 23 37 17 13 10 0 0 60 23 1538
2014 More than 20 years in current department or agency 27 37 13 11 12 0 0 64 22 444

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 40 10 9 4 0 0 77 13 1424
2017 3 to 10 years in current department or agency 31 43 10 11 5 0 0 75 15 2355
2017 11 to 20 years in current department or agency 31 42 12 9 6 0 0 73 15 1715
2017 More than 20 years in current department or agency 42 39 9 7 3 0 0 81 10 407

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 37 7 5 2 1 0 85 7 1419
2017 3 to 10 years in current department or agency 39 42 9 6 3 0 0 81 9 2360
2017 11 to 20 years in current department or agency 41 40 9 5 4 1 0 82 9 1713
2017 More than 20 years in current department or agency 51 35 8 3 2 0 0 87 5 407
2014 Less than 3 years in current department or agency 43 39 9 5 2 0 0 83 8 963
2014 3 to 10 years in current department or agency 36 42 12 6 3 1 0 78 10 3604
2014 11 to 20 years in current department or agency 39 42 11 4 3 0 0 81 8 1536
2014 More than 20 years in current department or agency 44 40 10 4 2 1 0 85 5 444

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 37 11 7 5 0 0 77 12 1423
2017 3 to 10 years in current department or agency 29 37 12 12 10 0 0 66 22 2355
2017 11 to 20 years in current department or agency 27 38 12 13 10 0 0 65 22 1711
2017 More than 20 years in current department or agency 35 36 14 7 8 0 0 71 15 408

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 34 10 2 2 0 0 86 5 1423
2017 3 to 10 years in current department or agency 49 36 10 4 2 0 0 85 5 2353
2017 11 to 20 years in current department or agency 53 34 8 3 1 0 0 88 4 1710
2017 More than 20 years in current department or agency 62 31 4 2 0 0 0 93 3 408
2014 Less than 3 years in current department or agency 58 30 8 3 1 0 0 89 3 964
2014 3 to 10 years in current department or agency 57 30 8 3 1 0 0 88 4 3604
2014 11 to 20 years in current department or agency 61 30 6 2 1 0 0 91 3 1537
2014 More than 20 years in current department or agency 66 25 5 2 1 0 0 91 3 442

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 40 11 6 5 1 0 77 11 1421
2017 3 to 10 years in current department or agency 29 41 11 12 7 0 0 70 19 2350
2017 11 to 20 years in current department or agency 30 40 11 11 8 0 0 70 19 1711
2017 More than 20 years in current department or agency 34 41 15 7 3 0 0 75 10 407
2014 Less than 3 years in current department or agency 27 41 13 10 8 0 1 68 18 965
2014 3 to 10 years in current department or agency 21 43 13 15 9 0 0 64 23 3607
2014 11 to 20 years in current department or agency 23 44 12 13 8 0 0 66 22 1538
2014 More than 20 years in current department or agency 23 46 10 13 7 0 0 70 20 444

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 33 12 9 4 0 0 75 13 1423
2017 3 to 10 years in current department or agency 33 35 14 11 7 0 0 68 18 2357
2017 11 to 20 years in current department or agency 33 35 14 10 7 0 0 68 18 1711
2017 More than 20 years in current department or agency 35 35 17 8 5 0 1 70 13 408
2014 Less than 3 years in current department or agency 34 34 14 9 7 1 1 69 16 965
2014 3 to 10 years in current department or agency 28 36 16 12 8 0 0 64 20 3608
2014 11 to 20 years in current department or agency 28 39 14 11 7 0 0 68 18 1536
2014 More than 20 years in current department or agency 30 35 13 14 7 0 0 66 21 444

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 34 11 8 3 0 1 78 11 1423
2017 3 to 10 years in current department or agency 30 37 14 11 6 0 0 68 18 2351
2017 11 to 20 years in current department or agency 30 38 14 11 7 1 0 68 18 1708
2017 More than 20 years in current department or agency 39 34 13 10 3 0 1 73 13 407
2014 Less than 3 years in current department or agency 34 38 12 9 6 1 0 73 15 965
2014 3 to 10 years in current department or agency 26 40 15 12 7 0 0 66 19 3602
2014 11 to 20 years in current department or agency 27 38 16 12 7 0 0 65 19 1538
2014 More than 20 years in current department or agency 30 37 15 11 7 0 0 67 18 443

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 46 36 10 4 4 0 0 82 8 1422
2017 3 to 10 years in current department or agency 38 40 12 6 4 0 0 78 10 2346
2017 11 to 20 years in current department or agency 38 42 11 5 4 0 0 80 9 1710
2017 More than 20 years in current department or agency 48 38 9 4 2 0 0 86 6 406
2014 Less than 3 years in current department or agency 43 36 10 6 4 0 0 80 10 965
2014 3 to 10 years in current department or agency 36 41 12 8 4 0 0 77 12 3605
2014 11 to 20 years in current department or agency 40 41 10 5 4 0 0 81 9 1537
2014 More than 20 years in current department or agency 44 39 10 5 2 0 0 83 7 442

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 35 12 6 4 0 1 77 10 1427
2017 3 to 10 years in current department or agency 32 38 16 8 5 0 0 71 13 2359
2017 11 to 20 years in current department or agency 32 36 18 9 5 0 1 68 14 1712
2017 More than 20 years in current department or agency 34 37 16 7 5 0 2 72 12 408
2014 Less than 3 years in current department or agency 37 35 16 6 4 1 1 73 10 965
2014 3 to 10 years in current department or agency 33 37 18 7 4 0 1 71 12 3605
2014 11 to 20 years in current department or agency 30 37 19 7 5 0 0 68 13 1538
2014 More than 20 years in current department or agency 28 33 21 10 7 0 1 62 17 442

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 7 20 32 24 12 1 4 38 28 1423
2017 3 to 10 years in current department or agency 12 24 38 16 7 1 3 24 37 2344
2017 11 to 20 years in current department or agency 12 27 38 14 6 1 2 20 40 1708
2017 More than 20 years in current department or agency 10 25 39 16 7 0 2 24 37 407
2014 Less than 3 years in current department or agency 8 23 36 19 10 1 3 30 33 963
2014 3 to 10 years in current department or agency 11 27 38 17 5 1 2 22 39 3594
2014 11 to 20 years in current department or agency 13 30 38 13 4 1 2 17 43 1530
2014 More than 20 years in current department or agency 11 32 40 10 5 1 1 15 44 443

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 7 13 24 27 20 3 5 51 22 1418
2017 3 to 10 years in current department or agency 12 19 31 22 11 2 4 35 32 2345
2017 11 to 20 years in current department or agency 12 20 31 21 10 3 3 33 34 1701
2017 More than 20 years in current department or agency 10 18 32 20 15 2 3 37 29 406
2014 Less than 3 years in current department or agency 10 19 26 22 15 5 3 40 32 961
2014 3 to 10 years in current department or agency 13 22 30 21 9 2 2 32 36 3589
2014 11 to 20 years in current department or agency 14 22 34 19 8 3 2 28 37 1532
2014 More than 20 years in current department or agency 14 24 33 17 8 2 2 27 39 440

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 14 20 27 19 11 3 5 33 38 1420
2017 3 to 10 years in current department or agency 22 26 29 12 6 2 3 19 51 2346
2017 11 to 20 years in current department or agency 24 28 28 11 6 1 2 17 54 1706
2017 More than 20 years in current department or agency 26 25 27 11 9 0 2 21 52 407
2014 Less than 3 years in current department or agency 21 24 26 14 8 4 4 24 48 962
2014 3 to 10 years in current department or agency 26 28 26 12 4 1 2 17 56 3588
2014 11 to 20 years in current department or agency 29 31 24 9 4 1 2 13 63 1533
2014 More than 20 years in current department or agency 34 27 24 8 4 1 3 12 64 441

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 7 12 24 31 19 2 4 53 21 1415
2017 3 to 10 years in current department or agency 11 17 34 24 10 1 4 35 29 2334
2017 11 to 20 years in current department or agency 13 21 37 19 7 1 2 27 35 1697
2017 More than 20 years in current department or agency 12 20 33 22 9 2 2 32 33 406
2014 Less than 3 years in current department or agency 7 14 30 29 15 2 3 46 23 961
2014 3 to 10 years in current department or agency 10 20 35 25 9 1 2 34 30 3586
2014 11 to 20 years in current department or agency 11 24 38 19 5 1 2 24 36 1531
2014 More than 20 years in current department or agency 16 23 36 17 6 0 2 24 39 443

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 12 15 24 23 18 4 5 45 29 1419
2017 3 to 10 years in current department or agency 20 24 27 16 7 2 4 25 47 2346
2017 11 to 20 years in current department or agency 21 28 28 14 5 1 3 19 52 1709
2017 More than 20 years in current department or agency 21 22 34 13 8 0 2 22 44 406
2014 Less than 3 years in current department or agency 17 19 26 17 14 3 4 33 39 960
2014 3 to 10 years in current department or agency 22 27 27 15 6 1 2 21 51 3596
2014 11 to 20 years in current department or agency 25 28 29 10 4 1 3 15 55 1536
2014 More than 20 years in current department or agency 28 27 29 10 5 1 1 15 56 440

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 11 14 25 22 16 6 7 43 28 1421
2017 3 to 10 years in current department or agency 14 20 30 20 10 2 4 33 36 2343
2017 11 to 20 years in current department or agency 13 19 31 21 11 1 4 34 34 1709
2017 More than 20 years in current department or agency 10 19 30 23 12 2 4 37 31 407
2014 Less than 3 years in current department or agency 12 18 22 22 15 6 5 42 34 964
2014 3 to 10 years in current department or agency 12 17 28 26 12 1 4 40 31 3586
2014 11 to 20 years in current department or agency 11 18 30 24 11 2 4 37 31 1534
2014 More than 20 years in current department or agency 13 18 28 24 11 1 5 38 33 443

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 12 17 32 18 12 4 5 34 31 1420
2017 3 to 10 years in current department or agency 17 23 33 14 6 2 4 21 43 2347
2017 11 to 20 years in current department or agency 19 25 34 12 5 2 3 18 46 1710
2017 More than 20 years in current department or agency 22 28 29 9 8 1 3 17 52 406
2014 Less than 3 years in current department or agency 17 22 28 15 9 4 5 27 43 962
2014 3 to 10 years in current department or agency 21 25 30 14 6 1 3 20 48 3595
2014 11 to 20 years in current department or agency 22 29 30 10 5 2 3 16 53 1532
2014 More than 20 years in current department or agency 28 25 28 9 4 2 3 14 56 441
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 74 12 5 4 2 0 3 89 6 1424
2017 3 to 10 years in current department or agency 69 16 5 4 3 0 3 87 7 2360
2017 11 to 20 years in current department or agency 66 15 7 5 3 1 3 85 8 1713
2017 More than 20 years in current department or agency 69 14 5 6 4 0 2 84 11 406
2014 Less than 3 years in current department or agency 74 12 5 4 2 1 3 89 6 965
2014 3 to 10 years in current department or agency 71 14 5 4 3 0 3 87 8 3606
2014 11 to 20 years in current department or agency 70 16 4 4 3 0 3 88 7 1537
2014 More than 20 years in current department or agency 70 13 6 4 3 0 4 86 7 441

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 26 11 9 6 8 7 69 18 1427
2017 3 to 10 years in current department or agency 24 32 15 11 10 5 3 60 23 2358
2017 11 to 20 years in current department or agency 23 33 17 11 9 4 3 60 22 1712
2017 More than 20 years in current department or agency 29 32 14 12 9 2 1 63 22 405
2014 Less than 3 years in current department or agency 34 27 12 7 8 7 5 69 17 964
2014 3 to 10 years in current department or agency 26 31 14 12 9 4 3 62 23 3604
2014 11 to 20 years in current department or agency 30 32 14 10 9 3 3 65 20 1537
2014 More than 20 years in current department or agency 31 37 12 9 7 2 2 71 16 444

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 25 8 7 5 1 0 80 12 1426
2017 3 to 10 years in current department or agency 39 30 10 11 9 1 0 71 20 2360
2017 11 to 20 years in current department or agency 40 31 9 10 9 1 0 71 19 1712
2017 More than 20 years in current department or agency 47 26 8 10 8 0 0 74 18 406
2014 Less than 3 years in current department or agency 47 26 9 9 7 1 0 75 16 965
2014 3 to 10 years in current department or agency 40 30 10 12 8 1 0 70 20 3605
2014 11 to 20 years in current department or agency 41 31 8 10 8 1 0 73 19 1535
2014 More than 20 years in current department or agency 49 29 7 8 6 1 0 79 14 444

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 32 9 9 4 2 1 78 13 1426
2017 3 to 10 years in current department or agency 29 36 13 13 7 1 1 67 20 2358
2017 11 to 20 years in current department or agency 31 35 11 12 8 2 1 68 21 1707
2017 More than 20 years in current department or agency 34 39 8 10 8 0 1 74 18 407
2014 Less than 3 years in current department or agency 37 37 8 10 4 2 1 77 15 963
2014 3 to 10 years in current department or agency 29 38 12 13 6 1 1 68 19 3603
2014 11 to 20 years in current department or agency 28 39 12 12 5 1 1 70 18 1537
2014 More than 20 years in current department or agency 30 42 10 9 6 2 1 74 15 443

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 24 12 7 4 16 2 71 14 1427
2017 3 to 10 years in current department or agency 27 27 14 13 10 8 1 59 25 2357
2017 11 to 20 years in current department or agency 27 27 15 11 11 8 1 60 24 1714
2017 More than 20 years in current department or agency 29 32 10 12 9 7 0 66 23 408
2014 Less than 3 years in current department or agency 31 27 13 10 5 12 1 68 17 964
2014 3 to 10 years in current department or agency 26 27 16 14 9 7 1 58 25 3605
2014 11 to 20 years in current department or agency 29 29 16 11 8 5 2 62 21 1535
2014 More than 20 years in current department or agency 36 29 12 10 6 5 2 70 17 442

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 17 17 15 12 7 28 3 50 28 1423
2017 3 to 10 years in current department or agency 11 21 18 17 14 15 3 40 38 2356
2017 11 to 20 years in current department or agency 11 24 18 17 13 14 3 42 36 1717
2017 More than 20 years in current department or agency 13 30 19 15 13 9 1 48 31 407
2014 Less than 3 years in current department or agency 15 19 16 14 12 23 3 44 34 963
2014 3 to 10 years in current department or agency 10 21 19 19 16 13 3 37 41 3603
2014 11 to 20 years in current department or agency 12 25 19 18 13 10 2 42 35 1537
2014 More than 20 years in current department or agency 17 28 15 14 12 11 2 52 30 443

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 56 30 5 7 3 0 0 86 10 1424
2017 3 to 10 years in current department or agency 41 38 9 9 4 0 0 79 13 2355
2017 11 to 20 years in current department or agency 42 37 8 7 5 0 0 80 12 1713
2017 More than 20 years in current department or agency 41 40 8 6 4 0 0 81 10 408
2014 Less than 3 years in current department or agency 50 32 7 7 3 0 0 82 11 963
2014 3 to 10 years in current department or agency 40 39 9 8 4 0 0 79 12 3604
2014 11 to 20 years in current department or agency 41 40 8 8 3 0 0 81 11 1537
2014 More than 20 years in current department or agency 44 40 5 8 3 0 0 84 10 444
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 28 10 7 5 1 1 78 11 1426
2017 3 to 10 years in current department or agency 42 33 11 8 6 0 0 76 13 2361
2017 11 to 20 years in current department or agency 41 33 11 7 7 1 0 75 14 1713
2017 More than 20 years in current department or agency 46 31 11 7 6 0 0 77 12 407
2014 Less than 3 years in current department or agency 46 31 9 7 5 1 1 79 12 965
2014 3 to 10 years in current department or agency 38 34 12 9 6 1 0 73 15 3607
2014 11 to 20 years in current department or agency 40 36 10 8 5 1 1 77 14 1536
2014 More than 20 years in current department or agency 44 32 9 10 4 0 0 76 15 444

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 26 9 5 3 2 1 83 8 1427
2017 3 to 10 years in current department or agency 47 29 10 7 5 1 1 77 13 2357
2017 11 to 20 years in current department or agency 46 28 12 7 5 2 0 75 12 1713
2017 More than 20 years in current department or agency 47 29 13 7 4 1 0 76 11 406
2014 Less than 3 years in current department or agency 53 26 10 4 4 2 1 81 9 965
2014 3 to 10 years in current department or agency 43 30 12 8 5 1 0 74 13 3607
2014 11 to 20 years in current department or agency 42 31 13 6 6 1 1 74 13 1535
2014 More than 20 years in current department or agency 47 31 7 7 6 2 0 80 13 444

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 50 31 7 6 4 1 1 83 10 1424
2017 3 to 10 years in current department or agency 44 32 9 9 5 1 0 76 15 2361
2017 11 to 20 years in current department or agency 44 31 8 9 6 1 1 75 16 1714
2017 More than 20 years in current department or agency 44 33 10 7 5 0 0 78 12 406
2014 Less than 3 years in current department or agency 47 31 9 6 5 1 1 80 11 965
2014 3 to 10 years in current department or agency 41 33 10 10 6 1 0 74 16 3603
2014 11 to 20 years in current department or agency 40 35 9 9 6 0 0 76 15 1537
2014 More than 20 years in current department or agency 43 33 7 8 7 1 0 78 15 444

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 82 9 3 2 2 0 2 93 4 1424
2017 3 to 10 years in current department or agency 78 13 4 2 2 0 2 93 3 2356
2017 11 to 20 years in current department or agency 76 12 4 2 2 0 3 91 4 1712
2017 More than 20 years in current department or agency 76 14 5 2 2 0 1 91 4 407
2014 Less than 3 years in current department or agency 81 10 3 1 2 0 2 94 3 965
2014 3 to 10 years in current department or agency 78 12 4 2 2 0 2 92 5 3604
2014 11 to 20 years in current department or agency 76 13 4 2 2 0 3 92 4 1536
2014 More than 20 years in current department or agency 77 11 5 2 2 0 3 91 4 444

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 53 21 7 4 4 6 5 83 9 1423
2017 3 to 10 years in current department or agency 49 25 8 6 6 3 3 79 12 2354
2017 11 to 20 years in current department or agency 50 26 8 5 6 3 3 79 12 1711
2017 More than 20 years in current department or agency 53 25 9 3 3 4 4 84 6 404
2014 Less than 3 years in current department or agency 50 17 10 6 6 4 7 75 14 965
2014 3 to 10 years in current department or agency 49 23 8 6 7 3 3 77 14 3607
2014 11 to 20 years in current department or agency 49 26 7 5 6 3 3 80 12 1536
2014 More than 20 years in current department or agency 52 24 7 3 4 3 7 84 8 444

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 59 24 6 5 3 2 1 85 8 1427
2017 3 to 10 years in current department or agency 53 26 7 6 6 1 0 80 12 2353
2017 11 to 20 years in current department or agency 54 24 9 7 5 1 0 79 12 1711
2017 More than 20 years in current department or agency 57 25 8 6 5 0 0 81 10 405

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 62 22 8 3 4 2 0 86 6 1426
2017 3 to 10 years in current department or agency 56 23 10 4 5 2 0 80 10 2357
2017 11 to 20 years in current department or agency 53 25 10 4 5 2 0 80 9 1715
2017 More than 20 years in current department or agency 53 24 14 3 6 0 0 77 9 404

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 57 24 8 6 4 1 0 82 10 1426
2017 3 to 10 years in current department or agency 52 26 9 7 6 0 0 78 13 2353
2017 11 to 20 years in current department or agency 49 25 12 7 6 1 0 75 13 1711
2017 More than 20 years in current department or agency 52 27 8 7 6 0 0 79 12 405
2014 Less than 3 years in current department or agency 54 26 8 6 5 1 0 81 11 965
2014 3 to 10 years in current department or agency 46 29 11 8 6 0 0 75 14 3601
2014 11 to 20 years in current department or agency 48 28 10 8 6 0 0 76 14 1536
2014 More than 20 years in current department or agency 51 27 10 5 5 0 0 79 10 444
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 34 12 13 3 6 6 68 18 199
2017 3 to 10 years in current department or agency 26 36 11 15 4 3 5 68 20 496
2017 11 to 20 years in current department or agency 28 36 13 8 6 2 6 70 16 532
2017 More than 20 years in current department or agency 32 33 15 8 6 1 4 69 15 165
2014 Less than 3 years in current department or agency 32 36 10 5 8 5 5 75 14 164
2014 3 to 10 years in current department or agency 23 35 15 12 8 3 5 63 21 721
2014 11 to 20 years in current department or agency 26 37 12 11 6 3 5 69 18 520
2014 More than 20 years in current department or agency 29 37 13 7 5 3 5 72 13 175

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 28 10 6 3 11 1 78 10 1427
2017 3 to 10 years in current department or agency 22 34 16 11 7 9 1 62 21 2360
2017 11 to 20 years in current department or agency 22 32 19 11 9 8 0 58 21 1715
2017 More than 20 years in current department or agency 23 34 17 11 9 6 0 61 21 407
2014 Less than 3 years in current department or agency 32 29 15 7 5 12 0 70 13 963
2014 3 to 10 years in current department or agency 22 34 18 10 7 9 0 62 19 3604
2014 11 to 20 years in current department or agency 21 32 20 12 6 9 0 59 19 1537
2014 More than 20 years in current department or agency 20 32 20 11 5 11 0 59 18 443

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 31 14 7 5 5 0 73 12 1425
2017 3 to 10 years in current department or agency 19 33 19 15 10 3 1 54 26 2357
2017 11 to 20 years in current department or agency 18 33 19 15 12 3 0 52 28 1713
2017 More than 20 years in current department or agency 20 36 18 14 10 2 0 56 25 408
2014 Less than 3 years in current department or agency 30 32 16 10 7 5 1 66 17 960
2014 3 to 10 years in current department or agency 18 32 21 15 10 3 0 52 26 3601
2014 11 to 20 years in current department or agency 18 30 23 16 10 3 0 50 26 1537
2014 More than 20 years in current department or agency 16 33 23 15 10 3 1 51 25 443

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 27 31 15 12 5 9 1 64 20 1424
2017 3 to 10 years in current department or agency 13 28 21 19 12 6 0 45 33 2360
2017 11 to 20 years in current department or agency 11 29 24 17 12 6 0 43 31 1711
2017 More than 20 years in current department or agency 16 30 21 17 10 5 0 49 29 407
2014 Less than 3 years in current department or agency 22 28 17 14 8 10 1 55 25 962
2014 3 to 10 years in current department or agency 12 28 22 20 11 6 0 43 33 3605
2014 11 to 20 years in current department or agency 11 29 26 18 11 5 0 42 31 1537
2014 More than 20 years in current department or agency 12 27 22 20 12 7 0 42 34 443

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 27 14 11 7 9 0 64 20 1427
2017 3 to 10 years in current department or agency 17 27 17 15 16 7 0 48 34 2355
2017 11 to 20 years in current department or agency 16 29 19 14 16 6 0 48 32 1713
2017 More than 20 years in current department or agency 19 36 16 14 12 4 0 56 27 408
2014 Less than 3 years in current department or agency 26 24 17 13 10 10 1 56 25 963
2014 3 to 10 years in current department or agency 15 26 20 17 15 6 0 44 34 3603
2014 11 to 20 years in current department or agency 16 27 20 17 13 6 0 46 32 1535
2014 More than 20 years in current department or agency 17 26 22 12 16 7 0 47 30 443

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 32 15 13 8 5 0 61 23 1427
2017 3 to 10 years in current department or agency 14 29 19 19 14 4 0 45 35 2357
2017 11 to 20 years in current department or agency 12 32 19 19 15 4 0 45 35 1716
2017 More than 20 years in current department or agency 17 35 16 19 11 2 0 53 30 406
2014 Less than 3 years in current department or agency 22 32 17 13 11 5 0 57 25 961
2014 3 to 10 years in current department or agency 13 30 19 21 14 3 0 44 36 3602
2014 11 to 20 years in current department or agency 12 31 20 21 13 3 0 44 35 1536
2014 More than 20 years in current department or agency 14 32 19 21 9 4 0 48 32 444
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 40 14 7 3 2 0 76 9 1426
2017 3 to 10 years in current department or agency 22 42 17 11 6 2 0 66 17 2353
2017 11 to 20 years in current department or agency 24 42 19 9 5 1 0 66 15 1712
2017 More than 20 years in current department or agency 28 41 16 10 3 2 0 71 13 408
2014 Less than 3 years in current department or agency 28 41 15 7 4 4 0 72 12 964
2014 3 to 10 years in current department or agency 22 41 20 10 5 2 0 65 15 3607
2014 11 to 20 years in current department or agency 22 42 19 10 4 2 0 66 14 1537
2014 More than 20 years in current department or agency 21 45 17 9 5 3 0 68 15 443

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 38 8 3 1 2 0 88 4 1423
2017 3 to 10 years in current department or agency 36 43 12 4 2 3 0 82 6 2351
2017 11 to 20 years in current department or agency 38 41 12 4 2 3 0 82 6 1709
2017 More than 20 years in current department or agency 44 40 10 3 2 2 0 85 5 407
2014 Less than 3 years in current department or agency 43 39 9 3 1 4 1 86 5 963
2014 3 to 10 years in current department or agency 37 41 11 5 2 4 0 81 7 3605
2014 11 to 20 years in current department or agency 38 41 11 4 1 3 1 83 5 1537
2014 More than 20 years in current department or agency 43 39 11 3 1 2 0 85 4 443

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 32 12 9 4 5 1 74 14 1420
2017 3 to 10 years in current department or agency 33 37 12 8 5 3 1 74 14 2357
2017 11 to 20 years in current department or agency 33 39 11 8 6 2 1 75 14 1714
2017 More than 20 years in current department or agency 37 42 10 5 4 3 0 81 9 407
2014 Less than 3 years in current department or agency 38 36 10 7 4 4 1 77 12 964
2014 3 to 10 years in current department or agency 31 38 12 9 5 4 1 73 15 3607
2014 11 to 20 years in current department or agency 33 39 11 7 4 3 1 76 12 1538
2014 More than 20 years in current department or agency 37 41 10 7 2 4 0 81 9 443

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 25 29 18 13 6 8 2 59 21 1425
2017 3 to 10 years in current department or agency 22 31 22 13 7 4 1 56 21 2355
2017 11 to 20 years in current department or agency 22 33 20 12 9 3 1 58 21 1707
2017 More than 20 years in current department or agency 24 34 20 11 6 3 1 61 18 407
2014 Less than 3 years in current department or agency 20 30 20 10 7 10 2 57 19 963
2014 3 to 10 years in current department or agency 18 32 21 14 8 6 1 54 24 3603
2014 11 to 20 years in current department or agency 21 34 20 12 8 4 2 58 21 1538
2014 More than 20 years in current department or agency 22 35 20 11 7 5 1 60 19 439

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 22 21 17 11 10 15 4 53 26 1425
2017 3 to 10 years in current department or agency 15 22 18 16 18 10 2 42 38 2353
2017 11 to 20 years in current department or agency 14 21 17 16 19 10 3 40 40 1712
2017 More than 20 years in current department or agency 16 24 18 17 16 7 2 44 36 407
2014 Less than 3 years in current department or agency 16 19 20 12 13 15 4 43 32 964
2014 3 to 10 years in current department or agency 12 19 19 17 20 10 2 36 43 3606
2014 11 to 20 years in current department or agency 14 20 17 19 19 9 2 38 43 1537
2014 More than 20 years in current department or agency 18 23 17 16 15 10 1 46 35 443

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 65 17 7 3 2 2 4 88 5 1425
2017 3 to 10 years in current department or agency 58 22 9 5 2 1 3 84 7 2356
2017 11 to 20 years in current department or agency 56 23 9 5 3 1 3 83 8 1716
2017 More than 20 years in current department or agency 62 21 10 3 2 1 1 85 5 407
2014 Less than 3 years in current department or agency 64 16 9 3 2 2 4 85 6 963
2014 3 to 10 years in current department or agency 59 21 8 4 3 1 3 84 8 3605
2014 11 to 20 years in current department or agency 57 22 10 4 3 1 4 83 7 1537
2014 More than 20 years in current department or agency 58 21 9 2 3 1 5 84 6 444

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 74 14 4 2 1 3 2 93 2 1423
2017 3 to 10 years in current department or agency 66 22 6 2 1 1 2 90 4 2358
2017 11 to 20 years in current department or agency 66 20 7 3 1 1 2 89 4 1714
2017 More than 20 years in current department or agency 65 22 7 2 1 1 2 90 3 406
2014 Less than 3 years in current department or agency 67 17 6 1 1 3 5 91 2 963
2014 3 to 10 years in current department or agency 65 20 6 3 1 3 3 90 4 3605
2014 11 to 20 years in current department or agency 62 22 7 3 1 2 3 88 4 1534
2014 More than 20 years in current department or agency 62 22 7 2 1 3 3 89 3 443

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 31 13 9 6 6 1 69 16 1424
2017 3 to 10 years in current department or agency 19 32 16 18 13 2 0 52 32 2354
2017 11 to 20 years in current department or agency 18 33 17 18 13 1 0 52 31 1710
2017 More than 20 years in current department or agency 23 36 15 15 10 1 0 60 25 408
2014 Less than 3 years in current department or agency 24 28 18 12 9 6 2 57 23 964
2014 3 to 10 years in current department or agency 15 28 18 21 17 2 0 44 38 3607
2014 11 to 20 years in current department or agency 15 32 18 19 14 1 0 48 33 1535
2014 More than 20 years in current department or agency 20 33 19 17 10 1 0 53 27 444

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 28 27 15 11 10 7 3 60 23 1422
2017 3 to 10 years in current department or agency 17 24 14 20 24 2 1 41 45 2358
2017 11 to 20 years in current department or agency 14 24 16 18 23 2 2 40 44 1707
2017 More than 20 years in current department or agency 16 26 16 16 23 1 3 43 40 407
2014 Less than 3 years in current department or agency 19 23 14 15 17 7 5 47 36 963
2014 3 to 10 years in current department or agency 12 22 14 22 27 2 2 35 51 3606
2014 11 to 20 years in current department or agency 12 23 16 19 26 1 2 36 47 1537
2014 More than 20 years in current department or agency 12 22 20 17 22 2 5 37 42 443

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 29 36 17 9 4 5 1 69 13 1422
2017 3 to 10 years in current department or agency 18 35 21 13 8 4 1 56 22 2355
2017 11 to 20 years in current department or agency 17 35 22 13 8 5 0 55 22 1715
2017 More than 20 years in current department or agency 17 39 21 11 5 6 0 60 18 406

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 49 30 12 3 2 4 1 83 5 1422
2017 3 to 10 years in current department or agency 38 36 15 3 3 5 0 78 6 2355
2017 11 to 20 years in current department or agency 37 37 15 4 3 4 1 78 7 1712
2017 More than 20 years in current department or agency 46 38 9 2 3 2 0 85 5 408
2014 Less than 3 years in current department or agency 50 31 9 3 2 5 0 85 5 964
2014 3 to 10 years in current department or agency 44 34 12 3 2 4 0 82 6 3606
2014 11 to 20 years in current department or agency 41 39 12 2 2 3 0 83 5 1536
2014 More than 20 years in current department or agency 43 39 10 3 1 3 0 85 4 442

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 35 8 3 2 2 0 87 5 1424
2017 3 to 10 years in current department or agency 37 40 11 7 3 2 0 78 10 2359
2017 11 to 20 years in current department or agency 33 42 12 6 4 2 0 78 10 1712
2017 More than 20 years in current department or agency 42 42 9 3 2 1 0 85 6 408
2014 Less than 3 years in current department or agency 49 34 8 4 3 2 0 85 7 963
2014 3 to 10 years in current department or agency 39 38 12 5 3 2 0 79 8 3608
2014 11 to 20 years in current department or agency 38 39 13 5 3 2 0 79 8 1536
2014 More than 20 years in current department or agency 38 40 13 5 2 2 0 80 7 444

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 60 29 6 3 2 0 0 89 4 1422
2017 3 to 10 years in current department or agency 41 40 10 5 4 0 0 81 9 2360
2017 11 to 20 years in current department or agency 40 39 9 6 5 1 0 79 11 1712
2017 More than 20 years in current department or agency 43 39 7 7 3 0 0 82 10 407
2014 Less than 3 years in current department or agency 57 32 5 4 2 0 0 89 6 965
2014 3 to 10 years in current department or agency 44 38 9 5 3 0 0 82 9 3606
2014 11 to 20 years in current department or agency 42 38 10 5 4 0 0 81 9 1536
2014 More than 20 years in current department or agency 39 40 12 6 2 1 0 80 9 443

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 49 30 12 6 3 0 0 79 9 1422
2017 3 to 10 years in current department or agency 31 34 18 9 7 1 0 66 16 2356
2017 11 to 20 years in current department or agency 29 35 18 9 8 1 0 65 17 1712
2017 More than 20 years in current department or agency 36 33 17 7 6 0 0 70 13 408
2014 Less than 3 years in current department or agency 35 36 14 7 8 1 0 72 14 965
2014 3 to 10 years in current department or agency 25 37 18 11 8 1 0 63 19 3607
2014 11 to 20 years in current department or agency 25 37 19 11 7 1 0 63 19 1536
2014 More than 20 years in current department or agency 26 36 20 11 6 0 0 62 18 442

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 32 12 5 3 0 0 80 8 1424
2017 3 to 10 years in current department or agency 30 38 17 9 6 0 0 68 16 2360
2017 11 to 20 years in current department or agency 29 38 16 10 7 0 0 67 17 1714
2017 More than 20 years in current department or agency 37 36 15 7 5 0 0 73 12 408
2014 Less than 3 years in current department or agency 37 36 12 9 6 1 0 73 15 961
2014 3 to 10 years in current department or agency 25 38 17 12 7 0 0 63 19 3607
2014 11 to 20 years in current department or agency 24 40 17 11 7 0 0 65 18 1538
2014 More than 20 years in current department or agency 26 37 19 13 5 0 0 63 18 444

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 24 18 10 6 5 0 64 17 1422
2017 3 to 10 years in current department or agency 27 27 19 13 11 4 0 56 24 2357
2017 11 to 20 years in current department or agency 29 25 18 12 11 5 1 57 24 1709
2017 More than 20 years in current department or agency 40 27 16 8 6 2 1 69 15 408
2014 Less than 3 years in current department or agency 30 25 18 12 10 4 0 57 23 965
2014 3 to 10 years in current department or agency 24 25 20 15 12 4 0 51 29 3607
2014 11 to 20 years in current department or agency 25 28 19 12 10 5 1 57 24 1538
2014 More than 20 years in current department or agency 35 31 18 9 4 2 0 67 14 443
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in current department or agency 34 33 33 1423
2017 3 to 10 years in current department or agency 31 33 36 2357
2017 11 to 20 years in current department or agency 27 38 35 1714
2017 More than 20 years in current department or agency 31 40 29 406
2014 Less than 3 years in current department or agency 33 32 35 965
2014 3 to 10 years in current department or agency 32 31 37 3609
2014 11 to 20 years in current department or agency 23 41 36 1537
2014 More than 20 years in current department or agency 28 43 29 444

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in current department or agency 1 32 33 5 21 8 499
2017 3 to 10 years in current department or agency 6 35 40 8 2 9 738
2017 11 to 20 years in current department or agency 17 33 36 8 1 6 463
2017 More than 20 years in current department or agency 69 8 14 3 2 3 124
2014 Less than 3 years in current department or agency 4 22 38 12 9999 24 312
2014 3 to 10 years in current department or agency 5 34 42 10 9999 9 1154
2014 11 to 20 years in current department or agency 15 31 40 8 9999 7 362
2014 More than 20 years in current department or agency 71 14 6 4 9999 5 123
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 15 85 1424
2017 3 to 10 years in current department or agency 21 79 2346
2017 11 to 20 years in current department or agency 20 80 1713
2017 More than 20 years in current department or agency 22 78 407
2014 Less than 3 years in current department or agency 18 82 965
2014 3 to 10 years in current department or agency 20 80 3598
2014 11 to 20 years in current department or agency 20 80 1535
2014 More than 20 years in current department or agency 18 82 444

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 58 204
2017 3 to 10 years in current department or agency 50 459
2017 11 to 20 years in current department or agency 48 330
2017 More than 20 years in current department or agency 39 85
2014 Less than 3 years in current department or agency 47 172
2014 3 to 10 years in current department or agency 50 702
2014 11 to 20 years in current department or agency 42 297
2014 More than 20 years in current department or agency 46 76

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 61 204
2017 3 to 10 years in current department or agency 64 459
2017 11 to 20 years in current department or agency 66 330
2017 More than 20 years in current department or agency 66 85
2014 Less than 3 years in current department or agency 63 172
2014 3 to 10 years in current department or agency 61 702
2014 11 to 20 years in current department or agency 67 297
2014 More than 20 years in current department or agency 59 76

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 5 204
2017 3 to 10 years in current department or agency 7 459
2017 11 to 20 years in current department or agency 10 330
2017 More than 20 years in current department or agency 10 85
2014 Less than 3 years in current department or agency 6 172
2014 3 to 10 years in current department or agency 9 702
2014 11 to 20 years in current department or agency 8 297
2014 More than 20 years in current department or agency 8 76

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 6 459
2017 11 to 20 years in current department or agency 3 330
2014 3 to 10 years in current department or agency 2 702
2014 11 to 20 years in current department or agency 3 297

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 6 204
2017 3 to 10 years in current department or agency 3 459
2017 11 to 20 years in current department or agency 6 330
2014 Less than 3 years in current department or agency 5 172
2014 3 to 10 years in current department or agency 4 702
2014 11 to 20 years in current department or agency 4 297

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 7 204
2017 3 to 10 years in current department or agency 10 459
2017 11 to 20 years in current department or agency 8 330
2014 Less than 3 years in current department or agency 10 172
2014 3 to 10 years in current department or agency 8 702
2014 11 to 20 years in current department or agency 6 297
2014 More than 20 years in current department or agency 11 76

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 4 204
2017 3 to 10 years in current department or agency 4 459
2017 11 to 20 years in current department or agency 2 330
2014 Less than 3 years in current department or agency 4 172
2014 3 to 10 years in current department or agency 3 702
2014 11 to 20 years in current department or agency 4 297

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 41 204
2017 3 to 10 years in current department or agency 47 460
2017 11 to 20 years in current department or agency 39 330
2017 More than 20 years in current department or agency 46 85
2014 Less than 3 years in current department or agency 39 172
2014 3 to 10 years in current department or agency 42 703
2014 11 to 20 years in current department or agency 48 298
2014 More than 20 years in current department or agency 42 76

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 39 204
2017 3 to 10 years in current department or agency 41 460
2017 11 to 20 years in current department or agency 45 330
2017 More than 20 years in current department or agency 41 85
2014 Less than 3 years in current department or agency 49 172
2014 3 to 10 years in current department or agency 42 703
2014 11 to 20 years in current department or agency 45 298
2014 More than 20 years in current department or agency 45 76

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 45 204
2017 3 to 10 years in current department or agency 47 460
2017 11 to 20 years in current department or agency 50 330
2017 More than 20 years in current department or agency 45 85
2014 Less than 3 years in current department or agency 44 172
2014 3 to 10 years in current department or agency 46 703
2014 11 to 20 years in current department or agency 44 298
2014 More than 20 years in current department or agency 45 76

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 44 204
2017 3 to 10 years in current department or agency 41 460
2017 11 to 20 years in current department or agency 35 330
2017 More than 20 years in current department or agency 31 85
2014 Less than 3 years in current department or agency 36 172
2014 3 to 10 years in current department or agency 40 703
2014 11 to 20 years in current department or agency 36 298
2014 More than 20 years in current department or agency 30 76

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 36 204
2017 3 to 10 years in current department or agency 33 460
2017 11 to 20 years in current department or agency 35 330
2017 More than 20 years in current department or agency 35 85
2014 Less than 3 years in current department or agency 35 172
2014 3 to 10 years in current department or agency 31 703
2014 11 to 20 years in current department or agency 32 298
2014 More than 20 years in current department or agency 35 76

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 61 204
2017 3 to 10 years in current department or agency 53 460
2017 11 to 20 years in current department or agency 55 330
2017 More than 20 years in current department or agency 56 85
2014 Less than 3 years in current department or agency 50 172
2014 3 to 10 years in current department or agency 55 703
2014 11 to 20 years in current department or agency 53 298
2014 More than 20 years in current department or agency 57 76

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 29 204
2017 3 to 10 years in current department or agency 35 460
2017 11 to 20 years in current department or agency 33 330
2017 More than 20 years in current department or agency 34 85
2014 Less than 3 years in current department or agency 31 172
2014 3 to 10 years in current department or agency 34 703
2014 11 to 20 years in current department or agency 35 298
2014 More than 20 years in current department or agency 31 76

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 2 460
2017 11 to 20 years in current department or agency 3 330
2017 More than 20 years in current department or agency 0 85
2014 3 to 10 years in current department or agency 1 703

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 12 204
2017 3 to 10 years in current department or agency 8 460
2017 11 to 20 years in current department or agency 3 330
2017 More than 20 years in current department or agency 0 85
2014 Less than 3 years in current department or agency 7 172
2014 3 to 10 years in current department or agency 7 703
2014 11 to 20 years in current department or agency 3 298
2014 More than 20 years in current department or agency 0 76

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 204
2017 3 to 10 years in current department or agency 11 460
2017 11 to 20 years in current department or agency 14 330
2017 More than 20 years in current department or agency 11 85
2014 Less than 3 years in current department or agency 13 172
2014 3 to 10 years in current department or agency 13 703
2014 11 to 20 years in current department or agency 14 298
2014 More than 20 years in current department or agency 14 76

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 47 204
2017 3 to 10 years in current department or agency 47 460
2017 11 to 20 years in current department or agency 49 330
2017 More than 20 years in current department or agency 46 85
2014 Less than 3 years in current department or agency 46 172
2014 3 to 10 years in current department or agency 44 703
2014 11 to 20 years in current department or agency 47 298
2014 More than 20 years in current department or agency 47 76

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 29 204
2017 3 to 10 years in current department or agency 32 460
2017 11 to 20 years in current department or agency 29 330
2017 More than 20 years in current department or agency 28 85
2014 Less than 3 years in current department or agency 26 172
2014 3 to 10 years in current department or agency 28 703
2014 11 to 20 years in current department or agency 28 298
2014 More than 20 years in current department or agency 26 76

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 17 204
2017 3 to 10 years in current department or agency 13 460
2017 11 to 20 years in current department or agency 14 330
2017 More than 20 years in current department or agency 13 85
2014 Less than 3 years in current department or agency 19 172
2014 3 to 10 years in current department or agency 11 703
2014 11 to 20 years in current department or agency 14 298
2014 More than 20 years in current department or agency 13 76

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 55 204
2017 3 to 10 years in current department or agency 55 461
2017 11 to 20 years in current department or agency 55 329
2017 More than 20 years in current department or agency 54 85
2014 Less than 3 years in current department or agency 51 172
2014 3 to 10 years in current department or agency 57 703
2014 11 to 20 years in current department or agency 58 296
2014 More than 20 years in current department or agency 61 76

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 33 204
2017 3 to 10 years in current department or agency 30 461
2017 11 to 20 years in current department or agency 28 329
2017 More than 20 years in current department or agency 36 85
2014 Less than 3 years in current department or agency 25 172
2014 3 to 10 years in current department or agency 28 703
2014 11 to 20 years in current department or agency 27 296
2014 More than 20 years in current department or agency 33 76

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 7 204
2017 3 to 10 years in current department or agency 9 461
2017 11 to 20 years in current department or agency 10 329
2017 More than 20 years in current department or agency 10 85
2014 Less than 3 years in current department or agency 10 172
2014 3 to 10 years in current department or agency 10 703
2014 11 to 20 years in current department or agency 10 296
2014 More than 20 years in current department or agency 12 76

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 17 204
2017 3 to 10 years in current department or agency 18 461
2017 11 to 20 years in current department or agency 19 329
2017 More than 20 years in current department or agency 15 85
2014 Less than 3 years in current department or agency 20 172
2014 3 to 10 years in current department or agency 16 703
2014 11 to 20 years in current department or agency 19 296
2014 More than 20 years in current department or agency 22 76

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 12 204
2017 3 to 10 years in current department or agency 10 461
2017 11 to 20 years in current department or agency 13 329
2017 More than 20 years in current department or agency 17 85
2014 Less than 3 years in current department or agency 13 172
2014 3 to 10 years in current department or agency 12 703
2014 11 to 20 years in current department or agency 9 296
2014 More than 20 years in current department or agency 16 76

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 7 204
2017 3 to 10 years in current department or agency 9 461
2017 11 to 20 years in current department or agency 6 329
2017 More than 20 years in current department or agency 8 85
2014 Less than 3 years in current department or agency 8 172
2014 3 to 10 years in current department or agency 5 703
2014 11 to 20 years in current department or agency 7 296
2014 More than 20 years in current department or agency 7 76

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 15 204
2017 3 to 10 years in current department or agency 12 461
2017 11 to 20 years in current department or agency 7 329
2017 More than 20 years in current department or agency 11 85
2014 Less than 3 years in current department or agency 14 172
2014 3 to 10 years in current department or agency 14 703
2014 11 to 20 years in current department or agency 10 296
2014 More than 20 years in current department or agency 12 76

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 204
2017 3 to 10 years in current department or agency 12 461
2017 11 to 20 years in current department or agency 11 329
2017 More than 20 years in current department or agency 7 85
2014 Less than 3 years in current department or agency 17 172
2014 3 to 10 years in current department or agency 10 703
2014 11 to 20 years in current department or agency 10 296
2014 More than 20 years in current department or agency 10 76

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 25 204
2017 3 to 10 years in current department or agency 23 461
2017 11 to 20 years in current department or agency 25 329
2017 More than 20 years in current department or agency 19 85
2014 Less than 3 years in current department or agency 26 172
2014 3 to 10 years in current department or agency 24 703
2014 11 to 20 years in current department or agency 24 296
2014 More than 20 years in current department or agency 19 76

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 15 190
2017 3 to 10 years in current department or agency 11 425
2017 11 to 20 years in current department or agency 9 310
2017 More than 20 years in current department or agency 21 78
2014 Less than 3 years in current department or agency 10 156
2014 3 to 10 years in current department or agency 11 666
2014 11 to 20 years in current department or agency 11 277
2014 More than 20 years in current department or agency 19 69

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 25 190
2017 3 to 10 years in current department or agency 18 425
2017 11 to 20 years in current department or agency 16 310
2017 More than 20 years in current department or agency 16 78
2014 Less than 3 years in current department or agency 17 156
2014 3 to 10 years in current department or agency 19 666
2014 11 to 20 years in current department or agency 15 277
2014 More than 20 years in current department or agency 12 69

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 190
2017 3 to 10 years in current department or agency 7 425
2017 11 to 20 years in current department or agency 7 310
2017 More than 20 years in current department or agency 6 78
2014 Less than 3 years in current department or agency 11 156
2014 3 to 10 years in current department or agency 9 666
2014 11 to 20 years in current department or agency 8 277
2014 More than 20 years in current department or agency 7 69

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 190
2017 3 to 10 years in current department or agency 7 425
2017 11 to 20 years in current department or agency 7 310
2017 More than 20 years in current department or agency 8 78
2014 Less than 3 years in current department or agency 8 156
2014 3 to 10 years in current department or agency 9 666
2014 11 to 20 years in current department or agency 7 277
2014 More than 20 years in current department or agency 6 69

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 8 190
2017 3 to 10 years in current department or agency 8 425
2017 11 to 20 years in current department or agency 11 310
2017 More than 20 years in current department or agency 9 78
2014 Less than 3 years in current department or agency 10 156
2014 3 to 10 years in current department or agency 13 666
2014 11 to 20 years in current department or agency 11 277
2014 More than 20 years in current department or agency 10 69

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 8 190
2017 3 to 10 years in current department or agency 11 425
2017 11 to 20 years in current department or agency 11 310
2017 More than 20 years in current department or agency 13 78
2014 Less than 3 years in current department or agency 10 156
2014 3 to 10 years in current department or agency 11 666
2014 11 to 20 years in current department or agency 10 277
2014 More than 20 years in current department or agency 7 69

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 30 190
2017 3 to 10 years in current department or agency 13 425
2017 11 to 20 years in current department or agency 11 310
2017 More than 20 years in current department or agency 9 78
2014 Less than 3 years in current department or agency 26 156
2014 3 to 10 years in current department or agency 10 666
2014 11 to 20 years in current department or agency 7 277

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 15 190
2017 3 to 10 years in current department or agency 11 425
2017 11 to 20 years in current department or agency 9 310
2014 Less than 3 years in current department or agency 13 156
2014 3 to 10 years in current department or agency 10 666
2014 11 to 20 years in current department or agency 7 277

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 190
2017 3 to 10 years in current department or agency 12 425
2017 11 to 20 years in current department or agency 14 310
2017 More than 20 years in current department or agency 7 78
2014 Less than 3 years in current department or agency 13 156
2014 3 to 10 years in current department or agency 9 666
2014 11 to 20 years in current department or agency 12 277
2014 More than 20 years in current department or agency 7 69

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 27 190
2017 3 to 10 years in current department or agency 27 425
2017 11 to 20 years in current department or agency 25 310
2017 More than 20 years in current department or agency 16 78
2014 Less than 3 years in current department or agency 30 156
2014 3 to 10 years in current department or agency 27 666
2014 11 to 20 years in current department or agency 28 277
2014 More than 20 years in current department or agency 15 69

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 190
2017 3 to 10 years in current department or agency 9 425
2017 11 to 20 years in current department or agency 9 310
2014 Less than 3 years in current department or agency 11 156
2014 3 to 10 years in current department or agency 10 666
2014 11 to 20 years in current department or agency 11 277

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 48 190
2017 3 to 10 years in current department or agency 44 425
2017 11 to 20 years in current department or agency 44 310
2017 More than 20 years in current department or agency 26 78
2014 Less than 3 years in current department or agency 50 156
2014 3 to 10 years in current department or agency 49 666
2014 11 to 20 years in current department or agency 48 277
2014 More than 20 years in current department or agency 39 69

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 3 310
2014 Less than 3 years in current department or agency 4 156
2014 3 to 10 years in current department or agency 1 666
2014 More than 20 years in current department or agency 0 69

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 50 190
2017 3 to 10 years in current department or agency 53 425
2017 11 to 20 years in current department or agency 58 310
2017 More than 20 years in current department or agency 48 78
2014 Less than 3 years in current department or agency 48 156
2014 3 to 10 years in current department or agency 52 666
2014 11 to 20 years in current department or agency 53 277
2014 More than 20 years in current department or agency 48 69

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 190
2017 3 to 10 years in current department or agency 4 425
2017 11 to 20 years in current department or agency 2 310
2017 More than 20 years in current department or agency 0 78

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 190
2017 3 to 10 years in current department or agency 15 425
2017 11 to 20 years in current department or agency 16 310
2017 More than 20 years in current department or agency 19 78
2014 Less than 3 years in current department or agency 9 156
2014 3 to 10 years in current department or agency 10 666
2014 11 to 20 years in current department or agency 16 277
2014 More than 20 years in current department or agency 21 69

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 67 33 203
2017 3 to 10 years in current department or agency 97 3 459
2017 11 to 20 years in current department or agency 99 1 329
2017 More than 20 years in current department or agency 97 3 85

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 18 12 16 5 4 35 12 55 16 1426
2017 3 to 10 years in current department or agency 14 19 18 8 9 24 8 48 25 2361
2017 11 to 20 years in current department or agency 14 17 20 9 10 26 5 45 27 1714
2017 More than 20 years in current department or agency 18 22 20 7 9 21 4 53 21 407
2014 Less than 3 years in current department or agency 17 14 16 5 5 34 9 54 18 964
2014 3 to 10 years in current department or agency 12 16 19 8 8 29 9 45 25 3607
2014 11 to 20 years in current department or agency 13 18 20 7 8 27 6 47 23 1538
2014 More than 20 years in current department or agency 16 21 22 7 7 22 4 51 20 443

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 28 15 4 3 14 3 74 8 1424
2017 3 to 10 years in current department or agency 27 31 17 8 7 10 1 64 17 2361
2017 11 to 20 years in current department or agency 26 31 18 7 7 9 1 64 16 1708
2017 More than 20 years in current department or agency 32 36 14 5 7 6 0 72 13 405
2014 Less than 3 years in current department or agency 26 25 16 6 5 20 2 66 13 964
2014 3 to 10 years in current department or agency 20 28 20 7 6 16 2 59 16 3606
2014 11 to 20 years in current department or agency 22 30 20 8 6 13 1 60 16 1537
2014 More than 20 years in current department or agency 28 30 21 8 3 10 1 64 12 443
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 23 42 10 8 5 4 7 74 15 1422
2017 3 to 10 years in current department or agency 26 52 10 6 2 1 3 81 8 2361
2017 11 to 20 years in current department or agency 31 52 8 4 0 1 3 87 4 1714
2017 More than 20 years in current department or agency 39 50 5 1 0 0 3 93 2 406
2014 Less than 3 years in current department or agency 23 40 13 8 4 3 9 72 14 964
2014 3 to 10 years in current department or agency 24 53 11 7 1 2 2 80 8 3604
2014 11 to 20 years in current department or agency 30 53 9 3 1 1 3 87 4 1537
2014 More than 20 years in current department or agency 35 48 7 3 0 1 5 89 4 443

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 9 16 19 5 4 33 13 48 16 1423
2017 3 to 10 years in current department or agency 10 22 23 9 5 24 7 46 21 2357
2017 11 to 20 years in current department or agency 10 24 22 7 5 25 8 50 17 1712
2017 More than 20 years in current department or agency 15 29 26 5 3 18 5 57 9 406
2014 Less than 3 years in current department or agency 8 16 22 5 4 30 15 43 17 964
2014 3 to 10 years in current department or agency 8 19 25 9 5 25 9 41 22 3606
2014 11 to 20 years in current department or agency 8 21 25 10 6 23 8 42 22 1536
2014 More than 20 years in current department or agency 14 24 24 7 5 19 6 51 17 444

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 26 9 2 1 16 7 84 4 1424
2017 3 to 10 years in current department or agency 40 32 11 3 2 9 3 81 6 2359
2017 11 to 20 years in current department or agency 41 31 11 5 2 7 3 80 7 1714
2017 More than 20 years in current department or agency 47 30 9 5 2 5 3 83 8 407
2014 Less than 3 years in current department or agency 34 26 12 3 1 14 9 78 6 965
2014 3 to 10 years in current department or agency 35 34 13 4 2 10 2 78 7 3604
2014 11 to 20 years in current department or agency 37 35 11 3 2 8 3 82 6 1538
2014 More than 20 years in current department or agency 41 31 10 3 2 8 5 83 5 444

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 26 12 2 1 20 7 79 5 1423
2017 3 to 10 years in current department or agency 29 31 15 5 3 13 3 72 10 2352
2017 11 to 20 years in current department or agency 29 32 15 7 3 11 3 71 11 1711
2017 More than 20 years in current department or agency 35 34 13 5 3 7 3 77 9 405
2014 Less than 3 years in current department or agency 28 26 15 3 2 17 9 73 6 964
2014 3 to 10 years in current department or agency 26 33 16 6 3 15 2 71 10 3603
2014 11 to 20 years in current department or agency 28 34 15 5 4 12 3 72 11 1532
2014 More than 20 years in current department or agency 29 34 13 6 2 10 5 75 9 443
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 8 92 1422
2017 3 to 10 years in current department or agency 10 90 2349
2017 11 to 20 years in current department or agency 10 90 1713
2017 More than 20 years in current department or agency 9 91 406
2014 Less than 3 years in current department or agency 7 93 963
2014 3 to 10 years in current department or agency 8 92 3593
2014 11 to 20 years in current department or agency 8 92 1531
2014 More than 20 years in current department or agency 8 92 443

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 39 109
2017 3 to 10 years in current department or agency 38 230
2017 11 to 20 years in current department or agency 33 170
2017 More than 20 years in current department or agency 22 35
2014 Less than 3 years in current department or agency 30 64
2014 3 to 10 years in current department or agency 36 264
2014 11 to 20 years in current department or agency 31 114
2014 More than 20 years in current department or agency 24 33

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 78 109
2017 3 to 10 years in current department or agency 76 230
2017 11 to 20 years in current department or agency 84 170
2017 More than 20 years in current department or agency 78 35
2014 Less than 3 years in current department or agency 77 64
2014 3 to 10 years in current department or agency 79 264
2014 11 to 20 years in current department or agency 80 114
2014 More than 20 years in current department or agency 72 33

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 3 230
2017 11 to 20 years in current department or agency 3 170
2014 3 to 10 years in current department or agency 5 264

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 3 230
2017 More than 20 years in current department or agency 0 35
2014 Less than 3 years in current department or agency 0 64

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 109
2017 3 to 10 years in current department or agency 4 230
2017 11 to 20 years in current department or agency 8 170
2017 More than 20 years in current department or agency 23 35
2014 Less than 3 years in current department or agency 12 64
2014 3 to 10 years in current department or agency 6 264
2014 11 to 20 years in current department or agency 6 114

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 5 109
2017 3 to 10 years in current department or agency 11 230
2017 11 to 20 years in current department or agency 4 170
2014 3 to 10 years in current department or agency 7 264
2014 11 to 20 years in current department or agency 7 114
2014 More than 20 years in current department or agency 23 33

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 7 230
2017 11 to 20 years in current department or agency 5 170
2014 Less than 3 years in current department or agency 11 64
2014 3 to 10 years in current department or agency 6 264
2014 11 to 20 years in current department or agency 9 114

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 31 109
2017 3 to 10 years in current department or agency 30 229
2017 11 to 20 years in current department or agency 30 167
2017 More than 20 years in current department or agency 44 35
2014 Less than 3 years in current department or agency 21 64
2014 3 to 10 years in current department or agency 27 264
2014 11 to 20 years in current department or agency 27 115
2014 More than 20 years in current department or agency 18 33

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 27 109
2017 3 to 10 years in current department or agency 20 229
2017 11 to 20 years in current department or agency 26 167
2017 More than 20 years in current department or agency 18 35
2014 Less than 3 years in current department or agency 13 64
2014 3 to 10 years in current department or agency 17 264
2014 11 to 20 years in current department or agency 16 115
2014 More than 20 years in current department or agency 14 33

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 14 109
2017 3 to 10 years in current department or agency 13 229
2017 11 to 20 years in current department or agency 16 167
2017 More than 20 years in current department or agency 22 35
2014 Less than 3 years in current department or agency 16 64
2014 3 to 10 years in current department or agency 18 264
2014 11 to 20 years in current department or agency 16 115

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 6 109
2017 3 to 10 years in current department or agency 6 229
2017 11 to 20 years in current department or agency 8 167
2014 Less than 3 years in current department or agency 11 64
2014 3 to 10 years in current department or agency 7 264

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 24 109
2017 3 to 10 years in current department or agency 21 229
2017 11 to 20 years in current department or agency 21 167
2017 More than 20 years in current department or agency 32 35
2014 Less than 3 years in current department or agency 29 64
2014 3 to 10 years in current department or agency 25 264
2014 11 to 20 years in current department or agency 20 115
2014 More than 20 years in current department or agency 28 33

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 29 109
2017 3 to 10 years in current department or agency 25 229
2017 11 to 20 years in current department or agency 20 167
2014 Less than 3 years in current department or agency 17 64
2014 3 to 10 years in current department or agency 16 264
2014 11 to 20 years in current department or agency 19 115

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 5 229
2017 11 to 20 years in current department or agency 0 167
2017 More than 20 years in current department or agency 0 35
2014 Less than 3 years in current department or agency 0 64
2014 3 to 10 years in current department or agency 3 264
2014 11 to 20 years in current department or agency 0 115
2014 More than 20 years in current department or agency 0 33

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 More than 20 years in current department or agency 0 35

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 109
2017 3 to 10 years in current department or agency 8 229
2017 11 to 20 years in current department or agency 6 167
2014 Less than 3 years in current department or agency 7 64
2014 3 to 10 years in current department or agency 10 264

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 16 109
2017 3 to 10 years in current department or agency 25 229
2017 11 to 20 years in current department or agency 16 167
2017 More than 20 years in current department or agency 12 35
2014 Less than 3 years in current department or agency 11 64
2014 3 to 10 years in current department or agency 16 264
2014 11 to 20 years in current department or agency 19 115

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 229
2017 11 to 20 years in current department or agency 0 167
2017 More than 20 years in current department or agency 0 35

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 14 109
2017 3 to 10 years in current department or agency 16 229
2017 11 to 20 years in current department or agency 14 167
2017 More than 20 years in current department or agency 19 35
2014 Less than 3 years in current department or agency 19 64
2014 3 to 10 years in current department or agency 14 264
2014 11 to 20 years in current department or agency 18 115
2014 More than 20 years in current department or agency 24 33

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 109
2017 More than 20 years in current department or agency 0 35
2014 Less than 3 years in current department or agency 0 64
2014 11 to 20 years in current department or agency 0 115
2014 More than 20 years in current department or agency 0 33

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 109
2017 3 to 10 years in current department or agency 20 229
2017 11 to 20 years in current department or agency 19 167
2017 More than 20 years in current department or agency 20 35
2014 Less than 3 years in current department or agency 38 64
2014 3 to 10 years in current department or agency 28 264
2014 11 to 20 years in current department or agency 30 115
2014 More than 20 years in current department or agency 37 33

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 30 109
2017 3 to 10 years in current department or agency 30 231
2017 11 to 20 years in current department or agency 28 169
2017 More than 20 years in current department or agency 31 35
2014 Less than 3 years in current department or agency 21 64
2014 3 to 10 years in current department or agency 27 264
2014 11 to 20 years in current department or agency 22 114
2014 More than 20 years in current department or agency 30 33

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 16 109
2017 3 to 10 years in current department or agency 10 231
2017 11 to 20 years in current department or agency 10 169
2017 More than 20 years in current department or agency 16 35
2014 Less than 3 years in current department or agency 14 64
2014 3 to 10 years in current department or agency 14 264
2014 11 to 20 years in current department or agency 14 114

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 5 109
2017 3 to 10 years in current department or agency 5 231
2017 11 to 20 years in current department or agency 4 169
2014 Less than 3 years in current department or agency 8 64
2014 3 to 10 years in current department or agency 4 264
2014 11 to 20 years in current department or agency 10 114

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 15 109
2017 3 to 10 years in current department or agency 12 231
2017 11 to 20 years in current department or agency 12 169
2017 More than 20 years in current department or agency 19 35
2014 Less than 3 years in current department or agency 18 64
2014 3 to 10 years in current department or agency 14 264
2014 11 to 20 years in current department or agency 17 114
2014 More than 20 years in current department or agency 21 33

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 8 109
2017 3 to 10 years in current department or agency 5 231
2017 11 to 20 years in current department or agency 5 169
2017 More than 20 years in current department or agency 17 35
2014 3 to 10 years in current department or agency 6 264
2014 11 to 20 years in current department or agency 4 114

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 8 109
2017 3 to 10 years in current department or agency 3 231
2017 11 to 20 years in current department or agency 4 169
2014 Less than 3 years in current department or agency 13 64
2014 3 to 10 years in current department or agency 4 264
2014 11 to 20 years in current department or agency 6 114

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 109
2017 3 to 10 years in current department or agency 7 231
2017 11 to 20 years in current department or agency 6 169
2017 More than 20 years in current department or agency 25 35
2014 3 to 10 years in current department or agency 9 264
2014 11 to 20 years in current department or agency 4 114
2014 More than 20 years in current department or agency 13 33

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 109
2017 3 to 10 years in current department or agency 6 231
2017 11 to 20 years in current department or agency 8 169
2017 More than 20 years in current department or agency 12 35
2014 Less than 3 years in current department or agency 9 64
2014 3 to 10 years in current department or agency 4 264
2014 11 to 20 years in current department or agency 7 114

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 51 109
2017 3 to 10 years in current department or agency 55 231
2017 11 to 20 years in current department or agency 56 169
2017 More than 20 years in current department or agency 43 35
2014 Less than 3 years in current department or agency 58 64
2014 3 to 10 years in current department or agency 53 264
2014 11 to 20 years in current department or agency 59 114
2014 More than 20 years in current department or agency 41 33

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 7 100
2017 3 to 10 years in current department or agency 5 225
2017 11 to 20 years in current department or agency 4 163
2014 Less than 3 years in current department or agency 0 55
2014 3 to 10 years in current department or agency 6 250
2014 More than 20 years in current department or agency 16 29

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 24 100
2017 3 to 10 years in current department or agency 17 225
2017 11 to 20 years in current department or agency 8 163
2017 More than 20 years in current department or agency 18 33
2014 3 to 10 years in current department or agency 16 250

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 5 100
2017 3 to 10 years in current department or agency 3 225
2017 11 to 20 years in current department or agency 3 163
2014 3 to 10 years in current department or agency 3 250

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 3 163
2014 3 to 10 years in current department or agency 2 250

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 4 225
2017 11 to 20 years in current department or agency 3 163
2014 Less than 3 years in current department or agency 0 55
2014 3 to 10 years in current department or agency 6 250
2014 11 to 20 years in current department or agency 5 107

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 26 100
2017 3 to 10 years in current department or agency 9 225
2017 11 to 20 years in current department or agency 8 163
2014 Less than 3 years in current department or agency 24 55
2014 3 to 10 years in current department or agency 4 250
2014 11 to 20 years in current department or agency 5 107

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 17 100
2017 3 to 10 years in current department or agency 11 225
2017 11 to 20 years in current department or agency 8 163
2014 Less than 3 years in current department or agency 12 55
2014 3 to 10 years in current department or agency 14 250
2014 11 to 20 years in current department or agency 9 107

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 13 100
2017 3 to 10 years in current department or agency 9 225
2017 11 to 20 years in current department or agency 11 163
2014 Less than 3 years in current department or agency 10 55
2014 3 to 10 years in current department or agency 6 250
2014 11 to 20 years in current department or agency 10 107

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 26 100
2017 3 to 10 years in current department or agency 24 225
2017 11 to 20 years in current department or agency 20 163
2017 More than 20 years in current department or agency 17 33
2014 Less than 3 years in current department or agency 28 55
2014 3 to 10 years in current department or agency 24 250
2014 11 to 20 years in current department or agency 24 107
2014 More than 20 years in current department or agency 15 29

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 8 100
2017 3 to 10 years in current department or agency 6 225
2017 11 to 20 years in current department or agency 5 163
2014 Less than 3 years in current department or agency 8 55
2014 3 to 10 years in current department or agency 11 250
2014 11 to 20 years in current department or agency 11 107

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 37 100
2017 3 to 10 years in current department or agency 41 225
2017 11 to 20 years in current department or agency 45 163
2017 More than 20 years in current department or agency 31 33
2014 Less than 3 years in current department or agency 52 55
2014 3 to 10 years in current department or agency 47 250
2014 11 to 20 years in current department or agency 53 107
2014 More than 20 years in current department or agency 47 29

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 61 100
2017 3 to 10 years in current department or agency 64 225
2017 11 to 20 years in current department or agency 65 163
2017 More than 20 years in current department or agency 60 33
2014 Less than 3 years in current department or agency 61 55
2014 3 to 10 years in current department or agency 63 250
2014 11 to 20 years in current department or agency 65 107
2014 More than 20 years in current department or agency 66 29

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 100
2017 3 to 10 years in current department or agency 5 225
2017 More than 20 years in current department or agency 0 33

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 100
2017 3 to 10 years in current department or agency 12 225
2017 11 to 20 years in current department or agency 16 163
2017 More than 20 years in current department or agency 20 33
2014 Less than 3 years in current department or agency 18 55
2014 3 to 10 years in current department or agency 12 250
2014 11 to 20 years in current department or agency 10 107

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 61 39 109
2017 3 to 10 years in current department or agency 94 6 231
2017 11 to 20 years in current department or agency 97 3 170
2017 More than 20 years in current department or agency 92 8 35

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 18 10 16 2 2 41 11 59 8 1423
2017 3 to 10 years in current department or agency 15 17 21 3 4 32 8 53 12 2359
2017 11 to 20 years in current department or agency 15 17 21 3 5 33 6 53 12 1712
2017 More than 20 years in current department or agency 20 21 21 2 4 28 4 60 8 408
2014 Less than 3 years in current department or agency 17 12 17 2 2 38 12 58 8 964
2014 3 to 10 years in current department or agency 13 15 21 3 3 36 9 51 11 3602
2014 11 to 20 years in current department or agency 14 17 21 3 3 35 7 53 11 1536
2014 More than 20 years in current department or agency 19 18 23 4 2 31 4 56 9 443

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 29 13 2 2 16 3 79 5 1422
2017 3 to 10 years in current department or agency 28 32 18 4 3 13 1 71 9 2356
2017 11 to 20 years in current department or agency 29 32 18 3 4 12 1 71 8 1708
2017 More than 20 years in current department or agency 36 37 14 3 3 7 1 78 6 405
2014 Less than 3 years in current department or agency 32 24 17 3 1 20 3 72 6 965
2014 3 to 10 years in current department or agency 24 29 19 3 3 20 2 68 8 3604
2014 11 to 20 years in current department or agency 26 29 20 3 3 18 2 68 7 1537
2014 More than 20 years in current department or agency 31 28 21 3 3 12 1 69 7 443
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 15 24 21 16 22 1 1 40 39 1426
2017 3 to 10 years in current department or agency 15 23 21 15 24 0 2 39 40 2350
2017 11 to 20 years in current department or agency 21 25 19 14 18 1 3 47 33 1713
2017 More than 20 years in current department or agency 28 29 16 12 13 0 2 58 26 406

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 22 31 25 13 9 0 1 53 22 1426
2017 3 to 10 years in current department or agency 14 27 27 17 14 0 1 42 31 2354
2017 11 to 20 years in current department or agency 12 25 28 19 15 0 1 38 34 1708
2017 More than 20 years in current department or agency 16 28 27 16 13 0 0 44 29 407

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 31 20 9 7 1 2 63 17 1421
2017 3 to 10 years in current department or agency 20 30 23 14 9 0 2 52 24 2355
2017 11 to 20 years in current department or agency 16 28 26 17 11 1 2 45 29 1707
2017 More than 20 years in current department or agency 19 33 23 14 9 0 2 53 23 403

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 26 19 15 11 2 2 54 27 1422
2017 3 to 10 years in current department or agency 16 23 23 18 17 1 2 40 36 2358
2017 11 to 20 years in current department or agency 14 22 26 18 18 1 2 37 37 1708
2017 More than 20 years in current department or agency 17 25 26 15 13 1 2 43 30 406

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 50 22 12 4 5 1 7 78 10 1423
2017 3 to 10 years in current department or agency 39 25 15 6 5 1 9 71 13 2347
2017 11 to 20 years in current department or agency 33 26 16 7 6 1 11 67 15 1704
2017 More than 20 years in current department or agency 36 27 15 4 5 1 12 72 10 406

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 30 19 9 8 0 0 64 17 1420
2017 3 to 10 years in current department or agency 26 30 22 13 9 0 1 56 22 2352
2017 11 to 20 years in current department or agency 22 31 24 13 9 0 1 54 22 1704
2017 More than 20 years in current department or agency 31 35 20 7 6 0 0 67 13 405

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 33 16 8 5 1 1 70 14 1420
2017 3 to 10 years in current department or agency 23 33 22 12 7 1 2 57 20 2349
2017 11 to 20 years in current department or agency 20 33 24 13 8 1 1 54 21 1704
2017 More than 20 years in current department or agency 26 33 22 11 7 0 0 60 18 407

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 33 20 10 5 1 1 65 15 1417
2017 3 to 10 years in current department or agency 20 31 23 14 9 1 2 52 24 2347
2017 11 to 20 years in current department or agency 15 31 26 17 8 0 2 47 26 1703
2017 More than 20 years in current department or agency 19 35 23 14 7 0 1 55 21 405

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 31 19 9 7 1 2 64 17 1418
2017 3 to 10 years in current department or agency 26 32 20 11 9 1 2 59 21 2347
2017 11 to 20 years in current department or agency 21 35 22 12 8 1 2 57 20 1704
2017 More than 20 years in current department or agency 30 34 18 10 6 0 2 66 16 407

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 34 19 8 4 1 2 69 12 1418
2017 3 to 10 years in current department or agency 29 31 21 9 6 1 2 63 16 2345
2017 11 to 20 years in current department or agency 25 32 23 11 7 1 2 58 19 1694
2017 More than 20 years in current department or agency 25 31 22 13 7 0 1 57 21 406

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 56 24 11 4 3 0 1 82 7 1426
2017 3 to 10 years in current department or agency 46 26 14 7 5 0 2 74 12 2361
2017 11 to 20 years in current department or agency 45 26 14 7 6 1 2 72 13 1706
2017 More than 20 years in current department or agency 52 26 10 5 4 0 1 79 10 407

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 78 10 4 2 3 1 3 91 5 1424
2017 3 to 10 years in current department or agency 65 13 7 5 4 1 4 83 10 2356
2017 11 to 20 years in current department or agency 63 16 7 5 4 1 4 83 10 1713
2017 More than 20 years in current department or agency 69 14 6 3 3 1 3 87 6 406

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 62 22 9 3 2 0 2 86 5 1422
2017 3 to 10 years in current department or agency 49 29 12 5 3 0 3 81 7 2356
2017 11 to 20 years in current department or agency 49 31 9 5 3 1 3 83 8 1713
2017 More than 20 years in current department or agency 56 30 7 3 1 0 2 88 5 408

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 68 16 6 4 3 0 2 86 7 1421
2017 3 to 10 years in current department or agency 53 22 11 7 5 0 3 77 12 2357
2017 11 to 20 years in current department or agency 51 23 11 6 6 1 2 76 12 1711
2017 More than 20 years in current department or agency 58 23 7 4 5 0 3 83 10 404

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 61 11 3 1 1 0 24 93 3 1421
2017 3 to 10 years in current department or agency 49 13 5 3 1 0 29 87 6 2356
2017 11 to 20 years in current department or agency 46 16 5 3 1 1 28 87 5 1708
2017 More than 20 years in current department or agency 49 17 7 2 1 0 23 86 5 407

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 68 17 6 2 1 0 5 90 4 1415
2017 3 to 10 years in current department or agency 60 21 8 3 1 1 7 87 4 2345
2017 11 to 20 years in current department or agency 59 21 7 3 1 1 8 88 4 1703
2017 More than 20 years in current department or agency 66 21 4 2 1 0 6 92 3 402

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 56 17 9 6 8 1 3 76 15 1421
2017 3 to 10 years in current department or agency 61 19 8 3 4 1 5 84 7 2359
2017 11 to 20 years in current department or agency 65 18 6 3 3 1 4 88 6 1711
2017 More than 20 years in current department or agency 70 17 6 1 1 0 5 92 2 408

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 53 28 12 3 1 0 2 83 5 1421
2017 3 to 10 years in current department or agency 48 30 11 5 2 0 3 81 7 2353
2017 11 to 20 years in current department or agency 45 31 13 5 2 1 4 80 7 1709
2017 More than 20 years in current department or agency 54 31 8 3 2 0 2 87 5 407

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 15 37 34 9 5 0 0 52 14 1424
2017 3 to 10 years in current department or agency 9 30 38 14 7 0 0 40 22 2356
2017 11 to 20 years in current department or agency 9 27 39 15 8 0 0 36 24 1716
2017 More than 20 years in current department or agency 13 29 39 12 5 2 1 43 17 405

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 7 15 36 28 13 0 1 41 22 1423
2017 3 to 10 years in current department or agency 10 20 43 19 8 0 0 27 30 2359
2017 11 to 20 years in current department or agency 11 23 41 18 6 0 1 24 34 1710
2017 More than 20 years in current department or agency 7 19 42 26 5 0 0 32 26 408

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 36 14 6 3 5 0 75 10 1424
2017 3 to 10 years in current department or agency 32 41 13 6 6 2 0 74 13 2359
2017 11 to 20 years in current department or agency 34 42 12 6 5 1 0 77 11 1714
2017 More than 20 years in current department or agency 39 41 10 3 4 2 0 82 8 405

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 28 39 13 11 6 2 0 69 17 1426
2017 3 to 10 years in current department or agency 16 40 16 15 11 1 0 57 26 2358
2017 11 to 20 years in current department or agency 18 39 16 14 11 1 0 58 26 1711
2017 More than 20 years in current department or agency 22 43 12 12 8 1 0 67 21 408
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 17 83 1423
2017 3 to 10 years in current department or agency 22 78 2355
2017 11 to 20 years in current department or agency 22 78 1712
2017 More than 20 years in current department or agency 19 81 406
2014 Less than 3 years in current department or agency 17 83 959
2014 3 to 10 years in current department or agency 18 82 3601
2014 11 to 20 years in current department or agency 17 83 1532
2014 More than 20 years in current department or agency 11 89 444

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 78 22 242
2017 3 to 10 years in current department or agency 83 17 508
2017 11 to 20 years in current department or agency 81 19 377
2017 More than 20 years in current department or agency 89 11 79
2014 Less than 3 years in current department or agency 75 25 161
2014 3 to 10 years in current department or agency 79 21 643
2014 11 to 20 years in current department or agency 85 15 259
2014 More than 20 years in current department or agency 84 16 49

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 56 30 6 5 3 0 1 86 8 188
2017 3 to 10 years in current department or agency 50 30 7 9 3 1 1 81 12 421
2017 11 to 20 years in current department or agency 45 39 7 6 3 0 0 84 9 313
2017 More than 20 years in current department or agency 54 28 2 11 4 0 0 82 15 71
2014 Less than 3 years in current department or agency 51 33 2 4 6 0 3 87 11 123
2014 3 to 10 years in current department or agency 52 31 8 6 2 0 1 84 8 514
2014 11 to 20 years in current department or agency 48 36 5 8 1 1 0 85 10 219
2014 More than 20 years in current department or agency 48 31 6 7 4 0 3 82 12 42
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 18 23 21 14 20 3 2 19 81 1426
2017 3 to 10 years in current department or agency 22 22 21 14 16 3 1 23 77 2363
2017 11 to 20 years in current department or agency 33 25 18 10 10 4 1 34 66 1716
2017 More than 20 years in current department or agency 36 24 17 9 6 7 1 39 61 408

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 33 1093
2017 3 to 10 years in current department or agency 25 1721
2017 11 to 20 years in current department or agency 17 1075
2017 More than 20 years in current department or agency 10 229

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 44 1093
2017 3 to 10 years in current department or agency 43 1721
2017 11 to 20 years in current department or agency 33 1075
2017 More than 20 years in current department or agency 26 229

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 22 1093
2017 3 to 10 years in current department or agency 20 1721
2017 11 to 20 years in current department or agency 19 1075
2017 More than 20 years in current department or agency 13 229

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 33 1093
2017 3 to 10 years in current department or agency 47 1721
2017 11 to 20 years in current department or agency 45 1075
2017 More than 20 years in current department or agency 38 229

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 5 1093
2017 3 to 10 years in current department or agency 11 1721
2017 11 to 20 years in current department or agency 6 1075
2017 More than 20 years in current department or agency 3 229

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 47 1093
2017 3 to 10 years in current department or agency 35 1721
2017 11 to 20 years in current department or agency 44 1075
2017 More than 20 years in current department or agency 50 229

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Less than 3 years in current department or agency 3 45 19 11 5 16 1079
2017 3 to 10 years in current department or agency 4 41 20 12 6 17 1684
2017 11 to 20 years in current department or agency 6 47 18 11 5 13 1048
2017 More than 20 years in current department or agency 5 51 19 8 5 12 225

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 14 24 14 17 22 2 7 42 43 1098
2017 3 to 10 years in current department or agency 8 19 15 19 28 3 7 31 52 1723
2017 11 to 20 years in current department or agency 8 21 18 18 24 3 9 33 47 1076
2017 More than 20 years in current department or agency 9 24 14 16 24 5 8 37 46 232

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 3 9 11 17 53 2 5 13 75 1096
2017 3 to 10 years in current department or agency 2 7 9 19 56 3 5 9 81 1724
2017 11 to 20 years in current department or agency 2 9 12 18 48 3 8 13 74 1074
2017 More than 20 years in current department or agency 4 11 12 18 44 4 7 17 69 231
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