2017 Public Service Employee Survey Results for Health Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - GS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 35 5 10 0 5 0 84 10 21
2017 GS-05 30 40 10 10 0 10 0 78 11 10
2014 GS 44 42 5 5 5 0 0 85 10 21
2011 GS 38 41 14 3 0 3 0 82 4 29
2011 GS-05 42 42 8 8 0 0 0 83 8 12
2008 GS 22 50 11 6 11 0 0 72 17 18
2008 GS-05 20 50 10 0 20 0 0 70 20 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 70 15 5 0 0 5 5 94 0 21
2017 GS-05 60 10 10 0 0 10 10 88 0 10
2014 GS 61 29 5 0 0 0 5 95 0 21
2011 GS 62 21 14 0 0 0 3 86 0 29
2011 GS-05 50 25 17 0 0 0 8 82 0 12
2008 GS 44 39 6 0 11 0 0 83 11 18
2008 GS-05 30 40 10 0 20 0 0 70 20 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 55 25 15 0 0 5 0 84 0 21
2017 GS-05 50 10 30 0 0 10 0 67 0 10
2014 GS 61 24 5 10 0 0 0 85 10 21
2011 GS 76 14 7 3 0 0 0 90 3 29
2011 GS-05 75 0 17 8 0 0 0 75 8 12
2008 GS 61 17 11 6 6 0 0 78 11 18
2008 GS-05 50 30 20 0 0 0 0 80 0 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 50 15 10 15 5 5 0 69 21 21
2017 GS-05 40 10 10 20 10 10 0 56 33 10
2014 GS 56 15 10 10 10 0 0 71 19 21
2011 GS 24 45 21 3 3 0 3 71 7 29
2011 GS-05 17 50 25 0 0 0 8 73 0 12

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 30 0 5 10 5 5 83 17 21
2017 GS-05 30 40 0 0 10 10 10 88 13 10
2014 GS 56 19 15 0 10 0 0 76 10 21
2011 GS 38 41 10 3 3 0 3 82 7 29
2011 GS-05 42 33 17 0 0 0 8 82 0 12
2008 GS 11 50 17 6 11 6 0 65 18 18
2008 GS-05 20 30 30 0 10 10 0 56 11 10

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 41 40 10 5 0 5 0 84 5 21
2017 GS-05 30 60 0 0 0 10 0 100 0 10
2014 GS 44 42 10 0 5 0 0 85 5 21
2011 GS 45 28 24 0 3 0 0 72 3 29
2011 GS-05 42 33 25 0 0 0 0 75 0 12
2008 GS 17 50 22 11 0 0 0 67 11 18
2008 GS-05 20 50 20 10 0 0 0 70 10 10

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 43 42 10 0 0 5 0 89 0 20
2017 GS-05 40 50 0 0 0 10 0 100 0 10
2014 GS 49 32 10 5 5 0 0 81 10 21
2011 GS 39 39 18 0 0 0 4 81 0 28
2011 GS-05 42 33 17 0 0 0 8 82 0 12
2008 GS 28 50 11 6 0 6 0 82 6 18
2008 GS-05 30 40 10 10 0 10 0 78 11 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 41 35 10 5 5 5 0 79 10 21
2017 GS-05 20 50 10 10 0 10 0 78 11 10
2014 GS 51 39 5 0 5 0 0 90 5 21

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 41 25 15 5 5 10 0 72 11 21
2017 GS-05 30 20 30 0 0 20 0 63 0 10
2014 GS 51 24 15 5 5 0 0 76 10 21
2011 GS 31 24 41 0 3 0 0 55 3 29
2011 GS-05 17 17 67 0 0 0 0 33 0 12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 41 10 5 5 15 10 15 67 26 21
2017 GS-05 30 10 0 10 10 20 20 67 33 10
2014 GS 56 19 5 5 0 0 15 89 6 21
2011 GS 41 17 21 3 0 3 14 71 4 29
2011 GS-05 33 8 17 0 0 8 33 71 0 12
2008 GS 17 33 17 6 17 0 11 56 25 18
2008 GS-05 10 20 10 10 30 0 20 38 50 10

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 30 20 0 0 5 0 79 0 21
2017 GS-05 40 30 20 0 0 10 0 78 0 10
2014 GS 51 24 15 0 10 0 0 76 10 21
2011 GS 38 41 14 3 3 0 0 79 7 29
2011 GS-05 33 33 33 0 0 0 0 67 0 12
2008 GS 22 39 17 6 17 0 0 61 22 18
2008 GS-05 20 30 20 10 20 0 0 50 30 10

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 16 35 30 0 15 5 0 53 16 21
2017 GS-05 0 30 40 0 20 10 0 33 22 10
2014 GS 19 37 24 19 0 0 0 56 19 21
2011 GS 28 28 28 17 0 0 0 55 17 29
2011 GS-05 17 33 42 8 0 0 0 50 8 12

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 37 31 10 5 5 10 0 77 12 20
2017 GS-05 30 30 20 0 0 20 0 75 0 10

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 55 25 5 0 5 10 0 89 6 21
2017 GS-05 40 30 10 0 0 20 0 88 0 10
2014 GS 42 44 15 0 0 0 0 85 0 21
2011 GS 52 34 14 0 0 0 0 86 0 29
2011 GS-05 50 25 25 0 0 0 0 75 0 12
2008 GS 33 39 17 6 6 0 0 72 11 18
2008 GS-05 30 30 20 10 10 0 0 60 20 10

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 35 15 10 5 5 0 69 16 21
2017 GS-05 10 40 30 10 0 10 0 56 11 10

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 70 15 10 0 0 5 0 90 0 21
2017 GS-05 70 10 10 0 0 10 0 89 0 10
2014 GS 61 24 15 0 0 0 0 85 0 21
2011 GS 59 38 3 0 0 0 0 97 0 29
2011 GS-05 33 58 8 0 0 0 0 92 0 12

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 36 40 0 10 10 5 0 79 21 21
2017 GS-05 20 50 0 10 10 10 0 78 22 10
2014 GS 37 44 0 19 0 0 0 81 19 21
2011 GS 38 34 21 3 3 0 0 72 7 29
2011 GS-05 17 42 33 8 0 0 0 58 8 12

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 40 15 5 5 5 0 74 10 21
2017 GS-05 10 50 20 10 0 10 0 67 11 10
2014 GS 46 34 19 0 0 0 0 81 0 21

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 25 10 10 5 5 0 74 16 21
2017 GS-05 30 30 20 10 0 10 0 67 11 10
2014 GS 51 39 10 0 0 0 0 90 0 21
2011 GS 39 39 11 7 4 0 0 79 11 28
2011 GS-05 27 45 18 9 0 0 0 73 9 11

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 60 20 15 0 0 5 0 84 0 21
2017 GS-05 60 20 10 0 0 10 0 89 0 10
2014 GS 61 24 10 0 5 0 0 85 5 21
2011 GS 45 38 14 3 0 0 0 83 3 29
2011 GS-05 33 33 33 0 0 0 0 67 0 12
2008 GS 33 39 6 22 0 0 0 72 22 18
2008 GS-05 20 50 0 30 0 0 0 70 30 10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 60 25 5 0 5 5 0 90 5 21
2017 GS-05 60 20 10 0 0 10 0 89 0 10
2014 GS 39 51 10 0 0 0 0 90 0 21
2011 GS 59 21 21 0 0 0 0 79 0 29
2011 GS-05 50 33 17 0 0 0 0 83 0 12
2008 GS 28 33 33 6 0 0 0 61 6 18
2008 GS-05 40 10 50 0 0 0 0 50 0 10

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 15 20 15 21 10 5 15 38 43 21
2017 GS-05 20 20 20 20 10 10 0 33 44 10
2014 GS 5 19 32 34 5 0 5 41 26 21
2011 GS 7 31 14 21 17 0 10 42 42 29
2011 GS-05 0 42 8 25 8 0 17 40 50 12
2008 GS 17 17 50 11 6 0 0 17 33 18
2008 GS-05 0 30 50 10 10 0 0 20 30 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 15 0 23 28 20 5 10 56 17 21
2017 GS-05 20 0 20 30 20 10 0 56 22 10
2014 GS 5 12 24 39 15 0 5 56 18 21
2011 GS 3 14 21 21 28 7 7 56 20 29
2011 GS-05 0 25 25 17 17 0 17 40 30 12
2008 GS 6 13 38 31 13 0 0 44 19 16

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 20 15 10 18 23 10 5 48 41 21
2017 GS-05 30 10 0 30 10 20 0 50 50 10
2014 GS 15 8 36 20 15 0 5 38 24 20
2011 GS 3 14 28 28 17 3 7 50 19 29
2011 GS-05 0 25 25 33 8 0 8 45 27 12
2008 GS 6 24 41 12 12 0 6 25 31 17

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 5 10 5 34 29 10 5 75 19 20
2014 GS 5 10 17 39 24 0 5 67 15 21
2011 GS 4 7 29 21 29 4 7 56 12 28
2011 GS-05 0 17 33 17 25 0 8 45 18 12
2008 GS 0 18 41 29 6 0 6 38 19 17

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 15 15 5 33 23 5 5 61 33 21
2017 GS-05 10 10 10 50 10 10 0 67 22 10
2014 GS 10 17 29 29 10 0 5 41 28 21
2011 GS 10 17 24 17 28 0 3 46 29 29
2011 GS-05 8 17 25 17 25 0 8 45 27 12
2008 GS 0 35 35 18 12 0 0 29 35 17

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 5 10 10 18 38 15 5 69 19 21
2017 GS-05 0 10 20 10 40 20 0 63 13 10
2014 GS 5 5 13 31 41 0 5 76 11 20
2011 GS 10 3 17 28 31 7 3 65 15 29
2011 GS-05 17 8 0 42 17 8 8 70 30 12
2008 GS 0 18 29 24 12 6 12 43 21 17

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 10 15 25 16 15 15 5 38 31 21
2017 GS-05 0 20 30 10 10 30 0 29 29 10
2014 GS 10 7 29 29 19 0 5 51 18 21
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 55 20 15 0 0 5 5 83 0 21
2017 GS-05 40 20 20 0 0 10 10 75 0 10
2014 GS 71 10 10 5 0 0 5 85 5 21
2011 GS 55 31 7 3 0 0 3 89 4 29
2011 GS-05 33 42 8 8 0 0 8 82 9 12
2008 GS 50 28 6 6 0 0 11 88 6 18
2008 GS-05 50 30 10 0 0 0 10 89 0 10

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 48 28 10 0 10 5 0 79 10 21
2017 GS-05 30 40 10 0 10 10 0 78 11 10
2014 GS 37 34 19 5 5 0 0 71 10 21

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 60 10 10 5 5 10 0 78 11 21
2017 GS-05 50 20 10 0 0 20 0 88 0 10
2014 GS 42 29 15 15 0 0 0 71 15 21

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 25 10 0 10 10 0 78 11 21
2017 GS-05 40 30 10 0 0 20 0 88 0 10
2014 GS 42 29 10 15 0 0 5 74 15 21
2011 GS 31 34 7 10 10 3 3 70 22 29
2011 GS-05 17 42 8 8 17 0 8 64 27 12
2008 GS 6 44 22 17 6 6 0 53 24 18
2008 GS-05 10 40 20 20 10 0 0 50 30 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 35 33 5 5 5 10 8 82 12 21
2017 GS-05 30 40 0 0 0 20 10 100 0 10
2014 GS 32 19 15 15 15 5 0 54 31 21
2011 GS 28 17 21 10 7 14 3 54 21 29
2011 GS-05 25 25 17 8 8 8 8 60 20 12
2008 GS 11 22 33 28 0 6 0 35 29 18
2008 GS-05 20 20 20 40 0 0 0 40 40 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 15 15 5 10 20 5 60 20 21
2017 GS-05 10 20 20 0 10 30 10 50 17 10
2014 GS 22 34 19 10 10 5 0 59 20 21

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 41 30 15 5 5 5 0 74 10 21
2017 GS-05 30 30 20 10 0 10 0 67 11 10
2014 GS 42 24 19 10 5 0 0 66 15 21
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 30 15 10 5 10 0 67 17 21
2017 GS-05 0 40 30 10 0 20 0 50 13 10
2014 GS 56 19 15 10 0 0 0 76 10 21
2011 GS 41 21 17 7 7 0 7 67 15 29
2011 GS-05 25 8 42 8 0 0 17 40 10 12
2008 GS 22 33 39 0 6 0 0 56 6 18
2008 GS-05 10 20 60 0 10 0 0 30 10 10

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 15 15 10 5 10 0 67 17 21
2017 GS-05 20 20 20 20 0 20 0 50 25 10
2014 GS 46 34 15 5 0 0 0 81 5 21
2011 GS 45 21 14 7 3 3 7 73 12 29
2011 GS-05 33 25 17 0 8 0 17 70 10 12
2008 GS 17 39 28 0 11 6 0 59 12 18
2008 GS-05 20 30 30 0 20 0 0 50 20 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 30 15 15 5 5 0 63 21 21
2017 GS-05 0 40 30 20 0 10 0 44 22 10
2014 GS 51 19 19 5 5 0 0 71 10 21
2011 GS 41 28 14 7 3 0 7 74 11 29
2011 GS-05 25 25 25 0 8 0 17 60 10 12
2008 GS 28 39 17 0 17 0 0 67 17 18
2008 GS-05 20 40 20 0 20 0 0 60 20 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 65 20 5 0 0 5 5 94 0 21
2017 GS-05 50 30 0 0 0 10 10 100 0 10
2014 GS 76 15 5 5 0 0 0 90 5 21
2011 GS 69 17 3 0 0 0 10 96 0 29
2011 GS-05 58 17 0 0 0 0 25 100 0 12
2008 GS 67 11 11 6 0 0 6 82 6 18
2008 GS-05 60 20 20 0 0 0 0 80 0 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 18 15 15 0 10 13 30 57 17 21
2017 GS-05 10 10 20 0 0 20 40 50 0 10
2014 GS 34 12 10 5 5 10 24 70 15 21
2011 GS 31 17 17 3 0 7 24 70 5 29
2011 GS-05 8 8 33 0 0 8 42 33 0 12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 25 10 5 5 10 0 78 11 21
2017 GS-05 20 40 20 0 0 20 0 75 0 10

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 50 15 20 0 5 10 0 72 6 21
2017 GS-05 20 30 30 0 0 20 0 63 0 10

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 25 15 5 5 5 0 74 10 21
2017 GS-05 20 40 30 0 0 10 0 67 0 10
2014 GS 46 19 24 5 5 0 0 66 10 21
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 23 25 20 0 0 28 5 71 0 21
2017 GS-05 0 40 20 0 0 30 10 67 0 10
2014 GS 29 27 24 10 5 0 5 59 15 21
2011 GS 36 32 11 4 0 11 7 83 4 28
2011 GS-05 25 33 8 0 0 17 17 88 0 12

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 13 35 20 10 3 15 5 59 16 21
2017 GS-05 0 30 20 10 0 30 10 50 17 10
2014 GS 29 19 32 5 10 5 0 51 15 21
2011 GS 38 24 17 3 3 10 3 72 8 29
2011 GS-05 25 25 25 8 0 8 8 60 10 12
2008 GS 22 22 17 6 28 6 0 47 35 18
2008 GS-05 30 10 20 10 30 0 0 40 40 10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 10 23 30 10 3 20 5 43 17 21
2017 GS-05 0 10 40 10 0 30 10 17 17 10
2014 GS 19 24 37 5 10 5 0 46 15 21
2011 GS 28 24 38 3 0 3 3 56 4 29
2011 GS-05 17 8 50 8 0 8 8 30 10 12
2008 GS 11 28 22 11 17 11 0 44 31 18
2008 GS-05 20 20 30 0 20 10 0 44 22 10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 18 25 10 10 5 33 0 63 22 21
2017 GS-05 0 20 10 20 0 50 0 40 40 10
2014 GS 31 20 18 15 5 10 0 57 23 20
2011 GS 28 24 28 10 0 7 3 58 12 29
2011 GS-05 17 0 50 17 0 8 8 20 20 12
2008 GS 11 17 22 0 22 28 0 38 31 18
2008 GS-05 20 10 30 0 20 20 0 38 25 10

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 19 19 42 5 5 10 0 42 12 20
2014 GS 29 17 19 10 15 10 0 51 27 21
2011 GS 39 14 32 11 0 0 4 56 11 28
2011 GS-05 25 8 50 8 0 0 8 36 9 12
2008 GS 11 22 17 28 17 6 0 35 47 18
2008 GS-05 10 20 30 10 20 10 0 33 33 10
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 21 45 20 5 5 5 0 69 10 21
2017 GS-05 10 50 20 10 0 10 0 67 11 10
2014 GS 34 27 19 5 5 10 0 68 11 21
2011 GS 34 38 14 7 0 3 3 78 7 29
2011 GS-05 25 42 25 0 0 0 8 73 0 12

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 36 35 10 5 5 10 0 78 11 21
2017 GS-05 30 40 10 10 0 10 0 78 11 10
2014 GS 44 17 34 0 0 0 5 64 0 21
2011 GS 31 38 10 7 0 10 3 80 8 29
2011 GS-05 17 42 17 17 0 0 8 64 18 12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 30 15 0 5 20 0 75 6 21
2017 GS-05 10 30 20 0 0 40 0 67 0 10
2014 GS 34 32 19 5 5 5 0 69 10 21
2011 GS 34 14 17 3 14 7 10 58 21 29
2011 GS-05 25 17 17 0 17 8 17 56 22 12
2008 GS 17 28 22 11 11 6 6 50 25 18
2008 GS-05 20 30 20 10 20 0 0 50 30 10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 8 28 35 0 15 5 10 42 17 21
2017 GS-05 0 20 30 0 20 10 20 29 29 10
2014 GS 29 22 34 5 0 10 0 57 5 21
2011 GS 21 24 24 10 3 7 10 54 17 29
2011 GS-05 8 25 25 17 0 0 25 44 22 12

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 18 28 30 5 10 10 0 50 17 21
2017 GS-05 10 30 30 0 10 20 0 50 13 10
2014 GS 24 7 24 19 19 5 0 33 41 21
2011 GS 28 10 28 7 7 14 7 48 17 29
2011 GS-05 25 0 33 0 0 25 17 43 0 12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 50 15 20 0 0 5 10 77 0 21
2017 GS-05 30 20 20 0 0 10 20 71 0 10
2014 GS 46 10 34 0 5 0 5 59 5 21

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 55 20 10 0 0 10 5 88 0 21
2017 GS-05 50 20 10 0 0 10 10 88 0 10
2014 GS 56 24 15 0 0 0 5 85 0 21
2011 GS 66 14 10 0 0 3 7 88 0 29
2011 GS-05 58 17 8 0 0 8 8 90 0 12
2008 GS 56 28 6 0 6 0 6 88 6 18
2008 GS-05 60 10 10 0 10 0 10 78 11 10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 18 30 15 8 10 15 5 59 22 21
2017 GS-05 10 10 30 10 0 30 10 33 17 10
2014 GS 24 22 34 19 0 0 0 46 19 21
2011 GS 28 31 3 17 7 10 3 68 28 29
2011 GS-05 33 25 8 8 8 8 8 70 20 12
2008 GS 6 39 22 17 11 6 0 47 29 18
2008 GS-05 10 30 20 20 20 0 0 40 40 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 13 15 20 18 15 15 5 35 41 21
2017 GS-05 10 0 20 20 20 20 10 14 57 10
2014 GS 15 10 23 20 31 0 0 26 51 20
2011 GS 14 28 17 10 21 3 7 46 35 29
2011 GS-05 8 17 17 17 25 0 17 30 50 12
2008 GS 0 28 28 17 28 0 0 28 44 18
2008 GS-05 0 20 20 30 30 0 0 20 60 10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 16 45 20 10 5 5 0 63 16 21
2017 GS-05 0 40 40 10 0 10 0 44 11 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 36 30 20 5 0 10 0 72 6 21
2017 GS-05 20 30 20 10 0 20 0 63 13 10
2014 GS 51 24 19 5 0 0 0 76 5 21

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 41 30 5 15 0 10 0 78 17 21
2017 GS-05 30 30 10 10 0 20 0 75 13 10
2014 GS 37 44 19 0 0 0 0 81 0 21
2011 GS 31 38 17 0 3 7 3 77 4 29
2011 GS-05 25 33 25 0 0 8 8 70 0 12

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 50 30 10 5 0 5 0 84 5 21
2017 GS-05 50 30 10 0 0 10 0 89 0 10
2014 GS 42 39 19 0 0 0 0 81 0 21
2011 GS 38 45 7 0 3 3 3 89 4 29
2011 GS-05 33 42 8 0 0 8 8 90 0 12
2008 GS 39 22 17 11 6 6 0 65 18 18
2008 GS-05 40 10 30 10 10 0 0 50 20 10

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 60 15 10 5 0 10 0 83 6 21
2017 GS-05 70 0 20 0 0 10 0 78 0 10
2014 GS 44 37 10 5 5 0 0 81 10 21
2011 GS 34 28 28 0 0 7 3 69 0 29
2011 GS-05 25 25 33 0 0 8 8 60 0 12

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 57 15 20 3 0 5 0 76 3 21
2017 GS-05 60 10 20 0 0 10 0 78 0 10
2014 GS 34 42 15 5 5 0 0 76 10 21
2011 GS 34 41 17 0 0 3 3 81 0 29
2011 GS-05 25 42 25 0 0 0 8 73 0 12
2008 GS 22 28 39 6 6 0 0 50 11 18
2008 GS-05 20 20 50 10 0 0 0 40 10 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 38 28 20 10 0 5 0 69 10 21
2017 GS-05 40 30 10 10 0 10 0 78 11 10
2014 GS 34 17 24 15 10 0 0 51 24 21
2011 GS 28 21 21 21 0 7 3 54 23 29
2011 GS-05 25 17 25 17 0 8 8 50 20 12
2008 GS 28 11 39 11 11 0 0 39 22 18
2008 GS-05 20 20 50 0 10 0 0 40 10 10
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 GS 21 40 40 21
2017 GS-05 0 60 40 10
2014 GS 24 42 34 21
2011 GS 10 41 48 29
2011 GS-05 8 42 50 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 15 20 0 5 20 10 65 7 21
2017 GS-05 30 10 30 0 0 20 10 57 0 10
2014 GS 27 34 10 0 10 15 5 76 12 21

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 20 10 5 5 15 0 77 12 21
2017 GS-05 50 10 10 10 0 20 0 75 13 10
2014 GS 27 39 10 5 5 10 5 77 11 21
2011 GS 31 34 17 10 0 7 0 70 11 29
2011 GS-05 17 25 25 17 0 17 0 50 20 12
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 17 37 26 10 5 5 0 56 17 20
2017 GS-05 20 40 20 0 10 10 0 67 11 10
2014 GS 29 42 19 5 0 5 0 74 5 21
2011 GS 31 28 31 3 3 3 0 61 7 29
2011 GS-05 33 0 67 0 0 0 0 33 0 12
2008 GS 22 44 11 0 11 11 0 75 13 18
2008 GS-05 30 40 20 0 0 10 0 78 0 10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 19 29 16 10 0 26 0 65 14 20
2017 GS-05 20 20 10 10 0 40 0 67 17 10
2014 GS 29 12 49 0 0 10 0 46 0 21
2011 GS 31 3 34 7 3 21 0 43 13 29
2011 GS-05 25 0 42 8 8 17 0 30 20 12

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 22 42 16 0 5 10 5 75 6 20
2017 GS-05 0 60 10 0 0 20 10 86 0 10
2014 GS 42 34 15 10 0 0 0 76 10 21
2011 GS 45 17 28 0 0 7 3 69 0 29
2011 GS-05 33 17 33 0 0 8 8 60 0 12
2008 GS 17 28 28 6 0 22 0 57 7 18
2008 GS-05 20 20 40 0 0 20 0 50 0 10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 16 45 15 5 0 15 5 75 6 21
2017 GS-05 0 60 0 10 0 20 10 86 14 10
2014 GS 24 27 29 15 0 5 0 54 15 21
2011 GS 41 17 21 0 3 17 0 71 4 29
2011 GS-05 25 17 17 0 8 33 0 63 13 12
2008 GS 18 12 12 12 18 29 0 42 42 17
2008 GS-05 20 10 10 10 30 20 0 38 50 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 41 15 10 0 5 15 15 79 7 21
2017 GS-05 30 10 10 0 0 20 30 80 0 10
2014 GS 29 17 34 0 0 15 5 58 0 21

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 50 15 15 0 0 15 5 81 0 21
2017 GS-05 50 0 20 0 0 20 10 71 0 10
2014 GS 37 19 29 0 0 10 5 66 0 21
2011 GS 38 28 21 3 0 10 0 73 4 29
2011 GS-05 33 8 33 8 0 17 0 50 10 12
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 13 15 23 30 15 5 0 29 47 21
2017 GS-05 10 20 30 10 20 10 0 33 33 10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 25 41 20 0 10 5 0 69 10 21
2017 GS-05 30 30 20 0 10 10 0 67 11 10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 38 18 25 10 0 5 5 61 11 21
2017 GS-05 40 10 20 10 0 10 10 63 13 10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 41 25 10 5 10 10 0 72 17 21
2017 GS-05 40 20 0 10 10 20 0 75 25 10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 5 15 0 5 5 25 72 7 21
2017 GS-05 50 0 0 0 0 10 40 100 0 10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 50 30 5 0 10 5 0 84 10 21
2017 GS-05 40 30 10 0 10 10 0 78 11 10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 38 28 25 0 5 5 0 69 5 21
2017 GS-05 40 20 30 0 0 10 0 67 0 10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 37 10 5 10 5 0 72 17 20

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 43 28 10 0 15 5 0 74 16 21
2017 GS-05 50 20 10 0 10 10 0 78 11 10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 38 28 25 5 0 5 0 69 5 21
2017 GS-05 40 30 20 0 0 10 0 78 0 10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 48 23 15 5 5 5 0 74 10 21
2017 GS-05 50 20 10 0 10 10 0 78 11 10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 62 3 0 5 10 10 10 81 19 21
2017 GS-05 50 0 0 10 10 20 10 71 29 10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 38 33 5 5 10 5 5 78 17 21
2017 GS-05 40 20 0 10 10 10 10 75 25 10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 52 28 0 5 5 5 5 89 11 21
2017 GS-05 50 20 0 10 0 10 10 88 13 10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 15 0 0 5 5 31 92 8 21
2017 GS-05 40 10 0 0 0 10 40 100 0 10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 50 28 10 3 0 5 5 86 3 21
2017 GS-05 40 30 10 0 0 10 10 88 0 10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 30 15 18 8 20 5 5 50 31 21
2017 GS-05 30 20 10 0 20 10 10 63 25 10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 52 28 5 0 0 5 10 94 0 21
2017 GS-05 60 10 0 0 0 10 20 100 0 10

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 23 33 35 5 5 0 0 55 10 21
2017 GS-05 30 20 40 10 0 0 0 50 10 10

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 5 15 40 21 15 0 5 37 21 21
2017 GS-05 0 20 40 10 20 0 10 33 22 10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 32 37 16 0 10 0 5 72 11 20

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 21 45 10 5 10 5 5 72 17 21
2017 GS-05 10 40 20 10 0 10 10 63 13 10
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 13 35 23 10 15 0 5 13 87 21
2017 GS-05 10 50 10 0 20 0 10 11 89 10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 GS 34 17

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 GS 18 17

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 GS 0 17

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 GS 36 17

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 GS 0 17

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 GS 48 17

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 GS 7 59 14 14 0 7 15

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 10 42 12 18 12 0 6 55 32 17

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 4 30 12 12 36 0 6 36 51 17
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