2017 Public Service Employee Survey Results for Health Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	41	4	10	2	84	12	697
2017	3 to 10 years in the federal public service	30	50	5	12	3	80	15	2093
2017	11 to 20 years in the federal public service	30	50	4	11	5	80	16	2357
2017	More than 20 years in the federal public service	36	42	6	12	5	77	17	772
2014	Less than 3 years in the federal public service	31	50	5	9	4	82	13	348
2014	3 to 10 years in the federal public service	29	49	5	13	5	78	17	3133
2014	11 to 20 years in the federal public service	27	50	5	12	5	77	17	2099
2014	More than 20 years in the federal public service	32	45	5	13	5	77	18	957
2011	Less than 3 years in the federal public service	42	45	3	8	2	87	10	934
2011	3 to 10 years in the federal public service	34	48	4	10	3	83	13	3652
2011	11 to 20 years in the federal public service	34	48	3	11	4	82	14	1536
2011	More than 20 years in the federal public service	41	43	5	8	3	84	11	1089
2008	Less than 3 years in the federal public service	43	43	3	8	2	87	10	1554
2008	3 to 10 years in the federal public service	38	47	3	9	2	85	11	2951
2008	11 to 20 years in the federal public service	38	45	3	10	4	83	13	1145
2008	More than 20 years in the federal public service	45	41	4	7	3	86	11	1077

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	14	3	2	2	0	0	93	4	697
2017	3 to 10 years in the federal public service	67	23	4	3	1	1	1	91	5	2089
2017	11 to 20 years in the federal public service	66	21	5	4	2	1	1	89	6	2353
2017	More than 20 years in the federal public service	65	23	5	3	2	1	2	91	4	771
2014	Less than 3 years in the federal public service	74	17	3	2	2	1	1	93	4	348
2014	3 to 10 years in the federal public service	68	21	5	3	2	0	1	91	5	3132
2014	11 to 20 years in the federal public service	66	23	4	3	2	1	1	91	5	2100
2014	More than 20 years in the federal public service	63	24	6	4	2	0	1	88	6	956
2011	Less than 3 years in the federal public service	81	13	2	2	1	1	1	95	3	935
2011	3 to 10 years in the federal public service	71	19	4	3	1	1	1	92	4	3647
2011	11 to 20 years in the federal public service	69	21	3	3	2	1	2	91	5	1536
2011	More than 20 years in the federal public service	68	22	4	3	1	1	1	91	4	1091
2008	Less than 3 years in the federal public service	76	17	2	2	1	1	1	94	4	1555
2008	3 to 10 years in the federal public service	73	17	3	4	2	1	1	91	5	2943
2008	11 to 20 years in the federal public service	72	19	4	3	1	1	1	92	4	1142
2008	More than 20 years in the federal public service	71	19	4	3	2	0	1	91	5	1075

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	13	5	5	2	0	1	88	7	697
2017	3 to 10 years in the federal public service	67	18	4	6	3	0	1	86	10	2088
2017	11 to 20 years in the federal public service	64	18	5	7	4	0	1	84	11	2354
2017	More than 20 years in the federal public service	64	18	6	7	3	0	2	84	10	771
2014	Less than 3 years in the federal public service	75	12	5	5	2	1	1	88	7	347
2014	3 to 10 years in the federal public service	66	18	5	6	4	0	1	85	10	3131
2014	11 to 20 years in the federal public service	63	20	5	6	4	0	1	85	10	2097
2014	More than 20 years in the federal public service	62	19	7	7	4	0	2	82	11	957
2011	Less than 3 years in the federal public service	77	11	3	6	2	0	1	89	8	933
2011	3 to 10 years in the federal public service	68	17	4	6	4	0	1	86	10	3649
2011	11 to 20 years in the federal public service	65	18	4	6	4	0	2	85	11	1537
2011	More than 20 years in the federal public service	64	19	5	7	3	0	1	84	11	1089
2008	Less than 3 years in the federal public service	72	14	4	6	4	0	1	87	10	1552
2008	3 to 10 years in the federal public service	68	16	4	7	4	0	1	84	11	2944
2008	11 to 20 years in the federal public service	66	17	5	6	4	0	1	85	10	1144
2008	More than 20 years in the federal public service	67	18	4	7	3	0	1	86	10	1076

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	32	6	8	3	0	83	11	697
2017	3 to 10 years in the federal public service	36	37	7	12	7	0	73	19	2091
2017	11 to 20 years in the federal public service	36	35	8	13	9	0	71	21	2354
2017	More than 20 years in the federal public service	39	31	8	12	10	0	70	22	773
2014	Less than 3 years in the federal public service	48	33	7	7	5	0	81	12	348
2014	3 to 10 years in the federal public service	37	35	8	13	7	0	72	21	3129
2014	11 to 20 years in the federal public service	35	34	7	14	10	0	69	24	2098
2014	More than 20 years in the federal public service	40	31	7	12	10	0	72	22	956
2011	Less than 3 years in the federal public service	47	35	6	8	4	0	82	12	931
2011	3 to 10 years in the federal public service	42	37	7	8	5	0	79	14	3650
2011	11 to 20 years in the federal public service	39	37	9	10	6	0	76	15	1537
2011	More than 20 years in the federal public service	42	35	9	8	6	1	77	14	1089

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	35	10	14	5	1	0	70	19	697
2017	3 to 10 years in the federal public service	24	41	13	14	7	0	0	65	22	2090
2017	11 to 20 years in the federal public service	26	40	12	14	7	0	0	67	21	2354
2017	More than 20 years in the federal public service	33	37	10	11	8	0	1	71	20	773
2014	Less than 3 years in the federal public service	28	37	13	16	6	0	0	65	22	348
2014	3 to 10 years in the federal public service	21	39	14	18	8	0	0	60	26	3133
2014	11 to 20 years in the federal public service	22	39	13	17	8	0	0	61	26	2096
2014	More than 20 years in the federal public service	27	40	11	14	7	0	0	67	21	956
2011	Less than 3 years in the federal public service	30	40	11	13	4	1	2	72	17	935
2011	3 to 10 years in the federal public service	25	41	12	14	7	0	1	67	21	3648
2011	11 to 20 years in the federal public service	27	40	13	11	8	0	1	68	19	1540
2011	More than 20 years in the federal public service	31	37	14	12	4	0	2	69	17	1090
2008	Less than 3 years in the federal public service	30	39	11	12	6	0	2	71	18	1555
2008	3 to 10 years in the federal public service	27	44	12	11	5	0	1	71	16	2948
2008	11 to 20 years in the federal public service	28	43	14	9	5	0	1	71	15	1143
2008	More than 20 years in the federal public service	34	39	12	9	4	1	1	74	13	1076

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	36	9	7	4	80	11	698
2017	3 to 10 years in the federal public service	40	38	10	8	4	78	12	2092
2017	11 to 20 years in the federal public service	42	39	10	6	4	80	10	2350
2017	More than 20 years in the federal public service	48	34	9	6	3	82	9	772
2014	Less than 3 years in the federal public service	43	37	11	5	3	80	9	347
2014	3 to 10 years in the federal public service	37	38	11	9	5	75	14	3133
2014	11 to 20 years in the federal public service	41	37	10	8	3	79	11	2099
2014	More than 20 years in the federal public service	47	36	8	6	3	83	9	957
2011	Less than 3 years in the federal public service	42	37	10	6	5	79	11	933
2011	3 to 10 years in the federal public service	41	36	11	8	4	77	12	3652
2011	11 to 20 years in the federal public service	43	35	10	7	4	78	11	1538
2011	More than 20 years in the federal public service	50	34	8	4	3	85	7	1088
2008	Less than 3 years in the federal public service	38	39	10	9	5	77	13	1554
2008	3 to 10 years in the federal public service	38	42	9	7	4	80	11	2951
2008	11 to 20 years in the federal public service	41	40	8	7	3	81	11	1146
2008	More than 20 years in the federal public service	47	37	8	5	2	84	8	1075

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	33	8	6	4	0	82	10	697
2017	3 to 10 years in the federal public service	45	38	8	7	3	0	82	10	2090
2017	11 to 20 years in the federal public service	49	36	6	6	3	0	85	9	2347
2017	More than 20 years in the federal public service	54	31	7	7	2	0	85	9	770
2014	Less than 3 years in the federal public service	41	40	11	5	2	0	81	8	347
2014	3 to 10 years in the federal public service	42	37	8	8	5	0	79	13	3130
2014	11 to 20 years in the federal public service	47	36	7	7	3	0	83	10	2099
2014	More than 20 years in the federal public service	53	34	5	5	3	0	86	8	957
2011	Less than 3 years in the federal public service	44	37	7	7	5	0	81	12	934
2011	3 to 10 years in the federal public service	44	39	7	6	3	0	83	10	3647
2011	11 to 20 years in the federal public service	48	38	5	4	4	0	87	8	1540
2011	More than 20 years in the federal public service	52	36	5	4	2	0	89	6	1091
2008	Less than 3 years in the federal public service	41	40	7	7	5	0	81	12	1554
2008	3 to 10 years in the federal public service	44	41	7	5	3	0	85	8	2952
2008	11 to 20 years in the federal public service	49	39	6	4	2	0	88	7	1142
2008	More than 20 years in the federal public service	52	36	7	3	2	1	88	5	1076

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	32	8	5	1	0	0	86	6	696
2017	3 to 10 years in the federal public service	44	38	8	8	3	0	0	82	10	2086
2017	11 to 20 years in the federal public service	45	38	7	7	2	0	0	83	9	2347
2017	More than 20 years in the federal public service	48	35	7	6	3	0	1	84	9	768
2014	Less than 3 years in the federal public service	45	37	10	5	2	1	1	83	7	348
2014	3 to 10 years in the federal public service	40	39	10	7	3	0	0	79	10	3131
2014	11 to 20 years in the federal public service	41	38	10	8	2	0	0	79	11	2097
2014	More than 20 years in the federal public service	45	38	7	7	2	0	0	83	10	957

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	27	9	4	3	1	0	84	8	697
2017	3 to 10 years in the federal public service	45	31	9	8	6	0	0	76	14	2090
2017	11 to 20 years in the federal public service	41	34	8	10	7	0	0	75	17	2351
2017	More than 20 years in the federal public service	45	31	10	8	6	0	0	76	14	769
2014	Less than 3 years in the federal public service	44	34	11	6	4	0	0	79	10	348
2014	3 to 10 years in the federal public service	39	35	10	9	6	0	0	75	15	3132
2014	11 to 20 years in the federal public service	37	35	10	11	7	0	0	72	18	2097
2014	More than 20 years in the federal public service	37	35	12	8	6	1	1	73	14	955
2011	Less than 3 years in the federal public service	52	30	8	6	3	1	1	83	8	931
2011	3 to 10 years in the federal public service	42	35	9	8	5	0	0	78	13	3652
2011	11 to 20 years in the federal public service	39	35	10	8	7	0	0	75	15	1542
2011	More than 20 years in the federal public service	39	35	10	10	5	0	1	75	15	1089

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	20	11	8	7	7	16	65	20	696
2017	3 to 10 years in the federal public service	28	24	12	12	12	3	9	59	28	2090
2017	11 to 20 years in the federal public service	26	23	11	12	15	3	11	57	31	2352
2017	More than 20 years in the federal public service	24	22	13	12	15	2	13	54	31	769
2014	Less than 3 years in the federal public service	31	19	14	8	10	6	14	61	21	348
2014	3 to 10 years in the federal public service	24	23	12	12	15	3	10	54	32	3133
2014	11 to 20 years in the federal public service	22	22	12	14	17	2	11	51	35	2097
2014	More than 20 years in the federal public service	21	25	11	12	16	2	14	54	33	957
2011	Less than 3 years in the federal public service	29	18	13	10	10	5	16	59	25	933
2011	3 to 10 years in the federal public service	28	22	11	14	14	2	9	56	32	3650
2011	11 to 20 years in the federal public service	22	23	11	14	18	2	10	51	36	1540
2011	More than 20 years in the federal public service	25	21	11	13	17	2	12	53	35	1087
2008	Less than 3 years in the federal public service	32	22	12	11	7	4	11	64	21	1551
2008	3 to 10 years in the federal public service	29	25	10	14	13	3	6	59	30	2950
2008	11 to 20 years in the federal public service	28	24	9	14	16	1	8	57	33	1146
2008	More than 20 years in the federal public service	27	23	9	13	18	1	9	56	34	1077

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	42	9	5	3	82	9	698
2017	3 to 10 years in the federal public service	32	44	11	8	5	76	13	2091
2017	11 to 20 years in the federal public service	33	43	11	8	5	76	13	2356
2017	More than 20 years in the federal public service	37	41	9	8	6	77	13	770
2014	Less than 3 years in the federal public service	36	47	9	4	4	83	8	348
2014	3 to 10 years in the federal public service	28	44	12	10	6	72	16	3131
2014	11 to 20 years in the federal public service	30	45	10	10	5	74	16	2098
2014	More than 20 years in the federal public service	33	45	9	9	5	77	14	956
2011	Less than 3 years in the federal public service	36	42	11	7	5	78	12	929
2011	3 to 10 years in the federal public service	33	41	13	9	5	74	14	3643
2011	11 to 20 years in the federal public service	33	40	11	9	6	74	15	1537
2011	More than 20 years in the federal public service	41	39	10	5	5	80	10	1087
2008	Less than 3 years in the federal public service	38	39	11	8	4	77	11	1549
2008	3 to 10 years in the federal public service	34	41	11	9	5	75	13	2932
2008	11 to 20 years in the federal public service	38	40	11	7	4	77	11	1139
2008	More than 20 years in the federal public service	42	36	9	7	5	78	12	1064

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	36	13	7	3	1	77	10	698
2017	3 to 10 years in the federal public service	26	37	14	13	10	0	63	23	2092
2017	11 to 20 years in the federal public service	25	35	16	13	10	0	61	24	2355
2017	More than 20 years in the federal public service	27	36	15	11	11	0	63	21	772
2014	Less than 3 years in the federal public service	36	35	14	8	5	1	73	13	348
2014	3 to 10 years in the federal public service	22	35	17	16	10	0	57	26	3132
2014	11 to 20 years in the federal public service	22	36	17	14	11	0	58	25	2098
2014	More than 20 years in the federal public service	25	39	13	11	12	0	64	23	956
2011	Less than 3 years in the federal public service	33	38	14	9	5	1	71	15	934
2011	3 to 10 years in the federal public service	23	38	15	14	9	0	62	23	3653
2011	11 to 20 years in the federal public service	20	38	14	15	13	0	58	28	1539
2011	More than 20 years in the federal public service	24	35	16	13	11	0	59	24	1091

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	40	9	7	2	1	81	10	695
2017	3 to 10 years in the federal public service	32	43	11	10	5	0	75	15	2087
2017	11 to 20 years in the federal public service	32	42	11	10	5	0	74	16	2356
2017	More than 20 years in the federal public service	37	40	9	8	5	0	77	13	771

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	38	6	4	1	1	88	5	697
2017	3 to 10 years in the federal public service	40	41	9	6	3	0	82	9	2088
2017	11 to 20 years in the federal public service	42	40	9	6	4	0	82	9	2352
2017	More than 20 years in the federal public service	45	38	8	5	4	0	83	9	771
2014	Less than 3 years in the federal public service	46	35	12	5	1	0	82	6	348
2014	3 to 10 years in the federal public service	37	42	11	6	3	1	79	9	3131
2014	11 to 20 years in the federal public service	38	42	11	5	4	0	80	9	2096
2014	More than 20 years in the federal public service	42	41	10	5	3	0	83	7	956
2011	Less than 3 years in the federal public service	43	40	10	4	2	1	84	6	930
2011	3 to 10 years in the federal public service	37	42	10	7	3	1	80	10	3656
2011	11 to 20 years in the federal public service	40	40	10	7	3	1	80	10	1537
2011	More than 20 years in the federal public service	42	39	10	4	4	1	82	8	1089
2008	Less than 3 years in the federal public service	43	41	10	4	3	0	84	7	1552
2008	3 to 10 years in the federal public service	42	39	9	6	3	1	81	9	2950
2008	11 to 20 years in the federal public service	45	38	9	4	4	0	84	8	1144
2008	More than 20 years in the federal public service	46	33	10	7	4	0	80	10	1075

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	38	12	5	3	80	8	696
2017	3 to 10 years in the federal public service	30	37	12	11	9	68	20	2090
2017	11 to 20 years in the federal public service	29	37	12	13	9	66	22	2350
2017	More than 20 years in the federal public service	31	36	12	10	11	67	21	770

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	32	9	2	2	0	87	4	695
2017	3 to 10 years in the federal public service	49	36	10	3	2	0	85	5	2087
2017	11 to 20 years in the federal public service	52	35	9	3	1	0	87	4	2351
2017	More than 20 years in the federal public service	56	33	7	3	1	0	89	4	771
2014	Less than 3 years in the federal public service	62	29	6	2	0	1	92	2	348
2014	3 to 10 years in the federal public service	57	30	8	3	1	0	88	4	3131
2014	11 to 20 years in the federal public service	59	31	7	2	1	0	90	4	2099
2014	More than 20 years in the federal public service	63	26	6	3	1	0	89	4	954
2011	Less than 3 years in the federal public service	55	35	7	2	1	0	90	4	934
2011	3 to 10 years in the federal public service	56	32	8	3	2	0	88	4	3653
2011	11 to 20 years in the federal public service	59	30	7	3	1	0	89	4	1538
2011	More than 20 years in the federal public service	66	25	6	2	2	0	91	3	1089

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	38	12	5	4	1	1	79	9	695
2017	3 to 10 years in the federal public service	29	42	11	11	6	0	0	72	18	2087
2017	11 to 20 years in the federal public service	30	40	11	11	7	0	0	71	18	2347
2017	More than 20 years in the federal public service	31	41	12	9	6	0	0	72	15	770
2014	Less than 3 years in the federal public service	28	40	14	10	7	0	1	69	17	348
2014	3 to 10 years in the federal public service	21	42	13	14	9	0	0	64	23	3133
2014	11 to 20 years in the federal public service	23	42	12	14	9	0	0	66	23	2100
2014	More than 20 years in the federal public service	22	46	11	13	8	0	0	69	21	957
2011	Less than 3 years in the federal public service	35	38	13	10	5	1	0	73	14	931
2011	3 to 10 years in the federal public service	31	41	11	11	5	0	0	73	16	3649
2011	11 to 20 years in the federal public service	30	41	10	10	8	0	0	72	18	1539
2011	More than 20 years in the federal public service	34	39	12	9	7	0	0	73	16	1088

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	32	12	8	3	0	0	77	11	697
2017	3 to 10 years in the federal public service	33	35	15	10	6	0	0	69	17	2089
2017	11 to 20 years in the federal public service	34	35	14	11	6	0	0	69	17	2351
2017	More than 20 years in the federal public service	33	35	14	9	8	0	1	69	17	772
2014	Less than 3 years in the federal public service	36	32	16	8	6	1	1	69	15	348
2014	3 to 10 years in the federal public service	29	36	16	12	7	0	0	65	19	3134
2014	11 to 20 years in the federal public service	28	39	14	11	8	0	0	67	19	2098
2014	More than 20 years in the federal public service	29	37	13	13	7	0	0	67	20	957

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	33	8	7	2	0	1	83	9	697
2017	3 to 10 years in the federal public service	31	38	14	11	6	0	0	70	17	2085
2017	11 to 20 years in the federal public service	31	37	14	11	6	0	0	69	17	2349
2017	More than 20 years in the federal public service	35	34	14	11	6	0	0	69	17	768
2014	Less than 3 years in the federal public service	36	38	14	6	4	1	1	75	11	348
2014	3 to 10 years in the federal public service	27	41	15	11	6	0	0	68	17	3129
2014	11 to 20 years in the federal public service	27	37	15	13	8	0	0	64	20	2099
2014	More than 20 years in the federal public service	29	38	14	12	7	0	0	67	19	956
2011	Less than 3 years in the federal public service	44	38	9	5	2	1	1	84	7	935
2011	3 to 10 years in the federal public service	35	42	12	7	3	1	0	77	11	3642
2011	11 to 20 years in the federal public service	32	41	12	9	5	0	1	73	14	1536
2011	More than 20 years in the federal public service	36	38	12	8	5	1	0	75	13	1086

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	36	8	3	2	86	6	694
2017	3 to 10 years in the federal public service	39	39	12	6	4	78	10	2084
2017	11 to 20 years in the federal public service	38	41	11	6	4	79	10	2348
2017	More than 20 years in the federal public service	42	40	10	5	4	81	8	767
2014	Less than 3 years in the federal public service	48	36	8	5	2	85	7	347
2014	3 to 10 years in the federal public service	37	41	11	7	4	77	11	3132
2014	11 to 20 years in the federal public service	38	40	11	7	4	78	11	2099
2014	More than 20 years in the federal public service	43	37	10	6	4	80	9	955
2011	Less than 3 years in the federal public service	45	39	8	5	3	84	8	932
2011	3 to 10 years in the federal public service	39	41	10	7	3	80	10	3652
2011	11 to 20 years in the federal public service	39	40	10	7	4	79	11	1541
2011	More than 20 years in the federal public service	44	40	8	5	3	84	7	1088
2008	Less than 3 years in the federal public service	45	39	8	6	2	85	8	1552
2008	3 to 10 years in the federal public service	40	42	8	7	3	82	10	2951
2008	11 to 20 years in the federal public service	41	42	8	6	3	83	9	1146
2008	More than 20 years in the federal public service	48	34	7	7	3	82	10	1074

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	33	10	4	2	0	84	6	698
2017	3 to 10 years in the federal public service	33	39	16	6	4	0	73	11	2091
2017	11 to 20 years in the federal public service	31	36	17	10	5	0	67	15	2353
2017	More than 20 years in the federal public service	31	36	16	8	6	2	69	15	773
2014	Less than 3 years in the federal public service	46	36	13	2	2	1	83	4	348
2014	3 to 10 years in the federal public service	35	37	17	7	4	1	72	10	3133
2014	11 to 20 years in the federal public service	29	37	19	8	6	1	66	15	2100
2014	More than 20 years in the federal public service	27	35	21	9	7	1	63	17	953
2011	Less than 3 years in the federal public service	48	34	12	3	2	0	82	6	934
2011	3 to 10 years in the federal public service	35	36	18	7	4	0	71	11	3650
2011	11 to 20 years in the federal public service	29	36	21	8	6	0	65	14	1540
2011	More than 20 years in the federal public service	27	31	21	12	7	0	59	20	1090
2008	Less than 3 years in the federal public service	38	35	17	7	2	0	74	9	1552
2008	3 to 10 years in the federal public service	27	36	21	11	5	0	63	16	2947
2008	11 to 20 years in the federal public service	20	33	25	12	10	0	53	22	1143
2008	More than 20 years in the federal public service	20	31	24	13	12	0	51	25	1074

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	14	33	26	16	2	5	45	20	696
2017	3 to 10 years in the federal public service	11	23	37	18	8	1	3	26	35	2080
2017	11 to 20 years in the federal public service	12	27	37	16	6	1	3	22	40	2345
2017	More than 20 years in the federal public service	13	26	39	14	6	0	2	20	40	769
2014	Less than 3 years in the federal public service	5	19	34	21	14	2	4	38	26	347
2014	3 to 10 years in the federal public service	10	26	37	19	6	1	2	25	37	3120
2014	11 to 20 years in the federal public service	13	29	40	12	4	1	2	17	42	2090
2014	More than 20 years in the federal public service	12	33	38	11	4	0	2	16	46	956
2011	Less than 3 years in the federal public service	8	17	33	24	12	2	3	38	27	933
2011	3 to 10 years in the federal public service	11	24	36	18	7	1	2	25	37	3644
2011	11 to 20 years in the federal public service	14	29	36	14	4	1	2	19	44	1538
2011	More than 20 years in the federal public service	12	33	34	14	4	1	2	19	46	1093
2008	Less than 3 years in the federal public service	8	20	34	22	11	2	3	34	30	1548
2008	3 to 10 years in the federal public service	11	27	38	16	5	1	2	22	39	2947
2008	11 to 20 years in the federal public service	13	32	38	12	4	0	1	15	46	1140
2008	More than 20 years in the federal public service	14	33	35	12	3	0	1	15	49	1075

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	10	21	26	28	4	6	59	17	695
2017	3 to 10 years in the federal public service	11	17	30	24	12	2	4	38	30	2075
2017	11 to 20 years in the federal public service	12	20	32	21	10	2	3	33	33	2341
2017	More than 20 years in the federal public service	11	20	32	20	12	2	3	33	33	766
2014	Less than 3 years in the federal public service	7	18	21	22	21	5	5	48	28	345
2014	3 to 10 years in the federal public service	13	21	30	22	10	2	2	33	35	3122
2014	11 to 20 years in the federal public service	14	21	32	20	8	2	2	29	37	2087
2014	More than 20 years in the federal public service	13	26	32	17	7	2	2	26	41	953
2011	Less than 3 years in the federal public service	7	15	22	24	21	5	5	50	25	928
2011	3 to 10 years in the federal public service	11	19	29	24	12	2	3	38	31	3637
2011	11 to 20 years in the federal public service	15	20	31	22	8	2	4	31	36	1532
2011	More than 20 years in the federal public service	13	21	32	20	8	2	3	30	37	1088
2008	Less than 3 years in the federal public service	8	14	26	25	18	5	4	48	24	1546
2008	3 to 10 years in the federal public service	13	21	29	22	10	2	2	34	35	2942
2008	11 to 20 years in the federal public service	16	22	34	19	7	1	2	27	39	1140
2008	More than 20 years in the federal public service	15	26	33	17	6	1	2	24	42	1074

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	10	18	27	20	16	4	5	40	31	696
2017	3 to 10 years in the federal public service	20	25	28	15	6	2	3	22	48	2078
2017	11 to 20 years in the federal public service	23	27	29	11	5	1	3	18	52	2342
2017	More than 20 years in the federal public service	27	26	26	10	8	0	3	18	55	770
2014	Less than 3 years in the federal public service	17	20	26	14	13	5	5	30	41	346
2014	3 to 10 years in the federal public service	24	27	27	13	5	2	2	19	53	3118
2014	11 to 20 years in the federal public service	29	30	25	9	4	1	2	13	61	2089
2014	More than 20 years in the federal public service	33	30	23	8	3	1	2	11	65	954
2011	Less than 3 years in the federal public service	13	18	32	16	12	3	6	30	34	931
2011	3 to 10 years in the federal public service	19	26	29	16	6	1	3	23	47	3640
2011	11 to 20 years in the federal public service	24	28	28	12	3	1	3	16	54	1533
2011	More than 20 years in the federal public service	24	31	26	12	3	1	3	16	57	1089
2008	Less than 3 years in the federal public service	14	22	27	17	11	4	4	31	40	1543
2008	3 to 10 years in the federal public service	19	26	32	14	6	2	3	21	46	2937
2008	11 to 20 years in the federal public service	22	27	32	12	4	1	2	17	51	1139
2008	More than 20 years in the federal public service	22	28	29	13	5	1	2	18	52	1073

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	8	20	34	29	2	5	67	12	692
2017	3 to 10 years in the federal public service	9	16	32	27	11	1	4	40	27	2070
2017	11 to 20 years in the federal public service	13	20	37	20	7	1	2	28	34	2329
2017	More than 20 years in the federal public service	13	22	36	19	7	1	2	27	36	768
2014	Less than 3 years in the federal public service	2	7	25	34	25	3	4	63	10	346
2014	3 to 10 years in the federal public service	9	17	33	28	10	1	2	39	27	3114
2014	11 to 20 years in the federal public service	12	24	38	18	5	1	2	24	37	2088
2014	More than 20 years in the federal public service	15	25	36	16	5	1	2	21	41	956
2011	Less than 3 years in the federal public service	4	9	26	30	24	2	5	58	14	927
2011	3 to 10 years in the federal public service	8	17	34	27	10	1	3	39	26	3637
2011	11 to 20 years in the federal public service	12	23	37	20	5	0	3	26	36	1534
2011	More than 20 years in the federal public service	16	25	36	16	5	0	2	21	42	1090
2008	Less than 3 years in the federal public service	5	11	25	34	20	2	3	57	17	1542
2008	3 to 10 years in the federal public service	10	19	35	25	9	1	2	34	29	2940
2008	11 to 20 years in the federal public service	11	26	39	19	4	0	1	23	38	1139
2008	More than 20 years in the federal public service	15	26	39	15	5	0	1	20	41	1072

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	11	21	25	26	4	6	57	19	696
2017	3 to 10 years in the federal public service	18	21	27	18	9	2	4	29	42	2079
2017	11 to 20 years in the federal public service	22	27	27	15	6	1	3	21	51	2346
2017	More than 20 years in the federal public service	23	26	31	12	6	0	3	19	50	768
2014	Less than 3 years in the federal public service	12	13	22	18	26	4	5	48	27	344
2014	3 to 10 years in the federal public service	21	26	27	16	7	1	2	24	48	3121
2014	11 to 20 years in the federal public service	26	28	28	11	4	1	2	15	56	2096
2014	More than 20 years in the federal public service	27	29	28	11	4	1	2	15	57	953
2011	Less than 3 years in the federal public service	8	14	24	23	21	4	6	49	24	933
2011	3 to 10 years in the federal public service	15	22	30	19	9	1	3	29	39	3636
2011	11 to 20 years in the federal public service	19	27	31	14	5	1	3	20	48	1535
2011	More than 20 years in the federal public service	22	27	29	14	5	1	2	19	51	1089
2008	Less than 3 years in the federal public service	8	12	24	26	20	4	5	51	22	1547
2008	3 to 10 years in the federal public service	15	23	30	19	9	1	2	29	40	2944
2008	11 to 20 years in the federal public service	18	30	32	13	5	0	2	18	50	1135
2008	More than 20 years in the federal public service	22	27	31	13	5	1	3	18	50	1072

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	12	21	20	23	9	8	52	23	696
2017	3 to 10 years in the federal public service	14	18	29	22	11	2	5	35	34	2078
2017	11 to 20 years in the federal public service	13	19	30	21	11	1	4	34	34	2343
2017	More than 20 years in the federal public service	13	20	32	20	9	2	4	31	35	771
2014	Less than 3 years in the federal public service	8	17	16	23	21	8	7	52	29	347
2014	3 to 10 years in the federal public service	12	17	27	26	12	2	4	41	30	3114
2014	11 to 20 years in the federal public service	13	18	29	24	11	2	4	37	32	2093
2014	More than 20 years in the federal public service	13	19	30	24	10	1	4	36	33	956
2011	Less than 3 years in the federal public service	9	13	22	23	20	6	7	49	26	931
2011	3 to 10 years in the federal public service	12	18	28	23	12	2	4	38	32	3641
2011	11 to 20 years in the federal public service	13	21	30	21	9	1	4	32	36	1531
2011	More than 20 years in the federal public service	13	19	29	24	9	1	4	35	34	1088
2008	Less than 3 years in the federal public service	13	20	23	18	15	7	6	37	37	1548
2008	3 to 10 years in the federal public service	16	23	29	19	8	2	3	28	41	2946
2008	11 to 20 years in the federal public service	18	25	31	16	6	1	3	23	45	1140
2008	More than 20 years in the federal public service	17	25	30	17	7	0	4	25	44	1073

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	14	30	21	17	6	5	43	24	695
2017	3 to 10 years in the federal public service	16	22	33	15	8	3	4	25	40	2079
2017	11 to 20 years in the federal public service	19	24	34	13	5	2	3	19	45	2346
2017	More than 20 years in the federal public service	22	29	30	9	6	1	3	16	53	770
2014	Less than 3 years in the federal public service	13	19	26	17	16	5	5	37	35	345
2014	3 to 10 years in the federal public service	19	25	30	15	6	2	3	22	46	3125
2014	11 to 20 years in the federal public service	23	27	30	10	5	2	3	16	52	2092
2014	More than 20 years in the federal public service	26	28	29	9	3	2	3	12	57	953

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	12	5	4	2	0	3	88	6	695
2017	3 to 10 years in the federal public service	71	14	5	4	3	0	3	87	8	2092
2017	11 to 20 years in the federal public service	68	16	6	4	3	0	2	86	7	2355
2017	More than 20 years in the federal public service	67	16	5	6	3	0	2	85	9	770
2014	Less than 3 years in the federal public service	76	9	4	4	1	1	4	90	6	348
2014	3 to 10 years in the federal public service	71	14	5	4	3	0	3	88	7	3132
2014	11 to 20 years in the federal public service	70	15	5	3	3	0	3	88	7	2099
2014	More than 20 years in the federal public service	70	15	6	4	3	0	3	87	7	954
2011	Less than 3 years in the federal public service	74	11	5	5	3	0	3	87	7	934
2011	3 to 10 years in the federal public service	69	14	5	5	4	0	3	86	9	3642
2011	11 to 20 years in the federal public service	66	15	6	6	4	0	3	84	10	1534
2011	More than 20 years in the federal public service	68	16	6	5	2	0	3	86	7	1092
2008	Less than 3 years in the federal public service	69	12	5	5	4	1	5	86	9	1553
2008	3 to 10 years in the federal public service	67	13	6	5	5	1	4	84	10	2944
2008	11 to 20 years in the federal public service	66	15	4	5	4	1	5	86	10	1143
2008	More than 20 years in the federal public service	67	13	7	5	3	0	5	84	8	1075

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	26	12	8	5	8	8	70	16	698
2017	3 to 10 years in the federal public service	26	30	14	12	9	6	4	62	22	2091
2017	11 to 20 years in the federal public service	24	33	16	11	9	4	3	62	21	2352
2017	More than 20 years in the federal public service	26	32	15	12	11	3	1	61	23	770
2014	Less than 3 years in the federal public service	36	27	12	6	5	7	7	73	12	348
2014	3 to 10 years in the federal public service	27	30	14	12	9	4	3	62	23	3129
2014	11 to 20 years in the federal public service	29	33	13	10	10	3	3	65	21	2099
2014	More than 20 years in the federal public service	29	35	13	11	7	3	2	68	19	957

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	26	8	6	4	1	82	10	697
2017	3 to 10 years in the federal public service	41	30	10	11	8	1	72	19	2092
2017	11 to 20 years in the federal public service	42	30	9	10	8	1	72	19	2354
2017	More than 20 years in the federal public service	45	27	7	10	10	0	72	20	770
2014	Less than 3 years in the federal public service	52	25	8	9	4	2	78	13	348
2014	3 to 10 years in the federal public service	40	30	10	11	8	1	70	20	3133
2014	11 to 20 years in the federal public service	42	29	8	10	9	1	72	19	2097
2014	More than 20 years in the federal public service	45	30	8	9	7	1	76	16	956

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	32	8	7	3	2	2	82	10	697
2017	3 to 10 years in the federal public service	31	36	12	12	7	2	0	68	19	2090
2017	11 to 20 years in the federal public service	32	35	11	12	7	2	1	69	20	2348
2017	More than 20 years in the federal public service	32	39	9	9	10	1	1	71	20	771
2014	Less than 3 years in the federal public service	42	34	7	9	3	4	2	79	13	347
2014	3 to 10 years in the federal public service	29	38	12	13	6	1	1	68	20	3129
2014	11 to 20 years in the federal public service	29	39	12	12	5	1	1	70	18	2099
2014	More than 20 years in the federal public service	32	40	11	10	5	1	1	73	16	955
2011	Less than 3 years in the federal public service	39	34	9	11	4	3	1	76	15	935
2011	3 to 10 years in the federal public service	30	37	12	12	6	2	1	69	19	3656
2011	11 to 20 years in the federal public service	30	37	12	12	7	2	1	69	19	1540
2011	More than 20 years in the federal public service	34	38	11	10	5	1	1	73	15	1092
2008	Less than 3 years in the federal public service	41	36	9	8	3	3	1	79	12	1555
2008	3 to 10 years in the federal public service	29	37	11	13	7	2	1	68	21	2950
2008	11 to 20 years in the federal public service	30	38	11	12	7	1	1	69	19	1145
2008	More than 20 years in the federal public service	33	38	10	10	7	1	1	72	17	1075

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	21	12	5	3	21	2	72	11	698
2017	3 to 10 years in the federal public service	28	26	15	12	10	9	1	60	24	2088
2017	11 to 20 years in the federal public service	28	28	14	11	9	8	1	62	23	2356
2017	More than 20 years in the federal public service	28	31	10	12	11	7	1	64	25	773
2014	Less than 3 years in the federal public service	32	25	13	10	3	15	2	69	16	348
2014	3 to 10 years in the federal public service	25	27	16	13	9	8	1	58	25	3131
2014	11 to 20 years in the federal public service	29	28	16	12	8	6	2	61	21	2097
2014	More than 20 years in the federal public service	34	31	12	10	7	5	2	69	18	954
2011	Less than 3 years in the federal public service	35	24	13	8	6	12	1	69	17	933
2011	3 to 10 years in the federal public service	30	27	14	12	9	7	1	62	23	3646
2011	11 to 20 years in the federal public service	33	26	13	10	11	6	1	63	23	1535
2011	More than 20 years in the federal public service	39	25	12	11	8	4	1	68	20	1090
2008	Less than 3 years in the federal public service	39	27	11	7	4	11	1	75	12	1554
2008	3 to 10 years in the federal public service	32	28	12	12	9	6	1	64	23	2947
2008	11 to 20 years in the federal public service	33	30	12	12	9	4	1	65	22	1145
2008	More than 20 years in the federal public service	38	26	11	11	9	4	1	68	21	1076

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	14	13	11	6	33	4	53	27	697
2017	3 to 10 years in the federal public service	12	21	18	17	13	17	3	41	37	2087
2017	11 to 20 years in the federal public service	12	23	18	17	13	15	3	43	36	2356
2017	More than 20 years in the federal public service	13	28	17	15	14	10	2	47	34	772
2014	Less than 3 years in the federal public service	18	15	14	13	9	27	3	48	32	348
2014	3 to 10 years in the federal public service	10	19	19	19	16	15	2	36	42	3129
2014	11 to 20 years in the federal public service	12	24	19	18	14	11	2	41	37	2099
2014	More than 20 years in the federal public service	14	30	16	15	12	10	2	50	31	954

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	27	5	7	2	87	8	697
2017	3 to 10 years in the federal public service	42	38	8	8	3	80	12	2089
2017	11 to 20 years in the federal public service	43	37	7	8	4	80	12	2353
2017	More than 20 years in the federal public service	41	38	8	7	6	79	13	770
2014	Less than 3 years in the federal public service	56	30	7	5	2	86	7	348
2014	3 to 10 years in the federal public service	41	38	9	8	4	80	12	3129
2014	11 to 20 years in the federal public service	41	38	8	9	4	79	13	2099
2014	More than 20 years in the federal public service	43	40	7	7	3	83	10	956

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	28	10	7	4	1	2	79	10	696
2017	3 to 10 years in the federal public service	44	32	11	7	5	0	0	76	13	2093
2017	11 to 20 years in the federal public service	42	33	10	8	6	1	0	76	14	2355
2017	More than 20 years in the federal public service	44	30	11	7	7	0	0	74	14	772
2014	Less than 3 years in the federal public service	51	31	7	8	2	2	1	83	9	348
2014	3 to 10 years in the federal public service	39	34	12	9	6	1	0	74	14	3133
2014	11 to 20 years in the federal public service	39	34	11	9	6	1	1	74	15	2100
2014	More than 20 years in the federal public service	42	33	10	9	5	0	0	76	14	955
2011	Less than 3 years in the federal public service	42	31	13	8	5	1	1	74	13	930
2011	3 to 10 years in the federal public service	37	35	11	10	7	0	0	72	17	3646
2011	11 to 20 years in the federal public service	35	36	11	10	7	1	1	71	17	1539
2011	More than 20 years in the federal public service	35	36	12	10	7	0	1	71	17	1088
2008	Less than 3 years in the federal public service	38	35	11	9	6	1	1	74	15	1553
2008	3 to 10 years in the federal public service	32	35	11	12	9	1	0	68	21	2950
2008	11 to 20 years in the federal public service	28	36	14	11	10	0	0	65	21	1146
2008	More than 20 years in the federal public service	33	33	14	9	10	0	0	67	19	1076

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	27	8	4	2	2	1	85	6	697
2017	3 to 10 years in the federal public service	49	28	10	7	5	1	1	78	12	2089
2017	11 to 20 years in the federal public service	46	29	11	7	4	2	0	77	12	2355
2017	More than 20 years in the federal public service	46	28	11	7	6	1	0	75	13	771
2014	Less than 3 years in the federal public service	59	24	8	3	1	2	2	86	5	348
2014	3 to 10 years in the federal public service	44	30	12	7	5	2	0	75	12	3133
2014	11 to 20 years in the federal public service	43	30	12	7	6	1	1	74	14	2097
2014	More than 20 years in the federal public service	43	31	10	7	6	2	0	76	14	957
2011	Less than 3 years in the federal public service	51	27	10	5	4	2	1	81	9	935
2011	3 to 10 years in the federal public service	42	31	11	8	6	2	1	75	14	3650
2011	11 to 20 years in the federal public service	40	31	11	10	6	2	1	72	17	1539
2011	More than 20 years in the federal public service	41	29	15	6	6	2	0	72	13	1089
2008	Less than 3 years in the federal public service	47	29	9	7	4	3	1	80	11	1553
2008	3 to 10 years in the federal public service	39	30	12	10	7	2	0	71	17	2946
2008	11 to 20 years in the federal public service	35	31	14	10	8	3	0	67	19	1144
2008	More than 20 years in the federal public service	39	29	12	9	8	2	0	70	18	1077

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	31	7	6	3	1	1	84	9	696
2017	3 to 10 years in the federal public service	45	32	9	8	5	1	0	77	14	2092
2017	11 to 20 years in the federal public service	45	31	8	9	6	1	1	77	15	2356
2017	More than 20 years in the federal public service	43	32	10	7	7	1	0	76	15	770
2014	Less than 3 years in the federal public service	53	28	9	5	3	1	1	83	8	348
2014	3 to 10 years in the federal public service	41	33	9	9	6	1	0	76	15	3130
2014	11 to 20 years in the federal public service	40	34	10	9	7	0	0	74	16	2099
2014	More than 20 years in the federal public service	41	34	9	9	7	1	0	75	16	956
2011	Less than 3 years in the federal public service	47	32	9	7	4	0	0	79	11	934
2011	3 to 10 years in the federal public service	39	34	10	10	6	1	0	74	16	3643
2011	11 to 20 years in the federal public service	37	33	10	11	8	0	1	71	19	1539
2011	More than 20 years in the federal public service	37	33	12	9	7	1	0	72	16	1089
2008	Less than 3 years in the federal public service	43	31	10	8	5	1	1	76	14	1552
2008	3 to 10 years in the federal public service	36	33	11	11	9	1	0	70	19	2946
2008	11 to 20 years in the federal public service	34	33	10	12	9	1	0	68	22	1145
2008	More than 20 years in the federal public service	36	33	10	10	11	0	0	69	21	1077

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	83	9	3	2	1	0	1	93	4	697
2017	3 to 10 years in the federal public service	79	12	4	2	2	0	2	93	4	2087
2017	11 to 20 years in the federal public service	77	13	4	2	2	0	2	92	4	2352
2017	More than 20 years in the federal public service	75	13	4	3	2	0	2	91	5	772
2014	Less than 3 years in the federal public service	84	7	3	1	1	0	3	95	2	348
2014	3 to 10 years in the federal public service	79	12	3	2	2	0	2	93	4	3131
2014	11 to 20 years in the federal public service	76	12	4	2	3	0	3	91	5	2096
2014	More than 20 years in the federal public service	76	12	5	2	3	0	2	90	5	957
2011	Less than 3 years in the federal public service	81	9	3	2	2	0	3	93	4	932
2011	3 to 10 years in the federal public service	76	12	4	2	2	0	3	91	4	3650
2011	11 to 20 years in the federal public service	74	12	5	2	2	0	3	89	5	1539
2011	More than 20 years in the federal public service	76	11	4	2	2	0	3	91	5	1086
2008	Less than 3 years in the federal public service	81	7	4	2	3	0	3	91	5	1553
2008	3 to 10 years in the federal public service	78	9	3	3	3	0	4	90	6	2941
2008	11 to 20 years in the federal public service	78	9	3	3	3	1	4	92	6	1142
2008	More than 20 years in the federal public service	77	8	4	3	2	1	5	90	5	1075

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	19	7	5	4	6	6	83	9	695
2017	3 to 10 years in the federal public service	49	24	9	5	6	4	4	79	12	2088
2017	11 to 20 years in the federal public service	51	26	7	5	6	3	3	81	11	2351
2017	More than 20 years in the federal public service	51	25	8	4	4	3	4	82	9	767
2014	Less than 3 years in the federal public service	54	15	9	4	5	4	9	80	10	348
2014	3 to 10 years in the federal public service	50	21	9	6	7	4	4	77	14	3133
2014	11 to 20 years in the federal public service	48	25	8	6	7	4	3	78	14	2098
2014	More than 20 years in the federal public service	48	26	8	4	6	2	6	80	11	957
2011	Less than 3 years in the federal public service	51	22	8	6	6	4	4	79	13	930
2011	3 to 10 years in the federal public service	46	26	8	8	8	2	2	75	16	3655
2011	11 to 20 years in the federal public service	45	26	8	8	8	2	3	75	17	1541
2011	More than 20 years in the federal public service	45	26	10	6	6	2	4	76	13	1091

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	24	8	5	2	2	1	85	6	697
2017	3 to 10 years in the federal public service	54	27	7	6	5	1	0	82	12	2090
2017	11 to 20 years in the federal public service	55	25	8	6	5	1	0	81	11	2351
2017	More than 20 years in the federal public service	54	24	8	7	6	1	0	79	13	767

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	23	7	2	2	2	89	5	697
2017	3 to 10 years in the federal public service	57	22	10	4	5	2	81	9	2091
2017	11 to 20 years in the federal public service	55	24	10	4	5	2	81	9	2355
2017	More than 20 years in the federal public service	52	23	13	3	7	2	76	10	768

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	25	9	5	2	1	84	8	696
2017	3 to 10 years in the federal public service	53	26	8	7	6	0	79	12	2090
2017	11 to 20 years in the federal public service	50	25	12	7	5	0	76	13	2350
2017	More than 20 years in the federal public service	51	25	9	7	7	0	77	15	768
2014	Less than 3 years in the federal public service	60	23	9	5	2	1	83	7	347
2014	3 to 10 years in the federal public service	47	29	11	7	6	0	76	13	3129
2014	11 to 20 years in the federal public service	47	27	10	9	6	0	75	15	2097
2014	More than 20 years in the federal public service	50	28	10	6	6	0	78	12	957

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	28	16	3	13	13	0	63	18	25
2017	3 to 10 years in the federal public service	25	36	11	14	4	3	5	67	20	335
2017	11 to 20 years in the federal public service	28	35	12	10	5	3	6	69	17	736
2017	More than 20 years in the federal public service	30	36	13	10	5	2	4	70	15	298
2014	Less than 3 years in the federal public service	62	25	0	0	0	13	0	100	0	11
2014	3 to 10 years in the federal public service	23	35	15	12	7	2	5	63	21	463
2014	11 to 20 years in the federal public service	25	37	12	10	8	4	4	68	19	684
2014	More than 20 years in the federal public service	29	36	13	9	5	2	6	70	16	418

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	26	8	4	2	13	1	84	7	698
2017	3 to 10 years in the federal public service	26	32	15	10	6	9	1	65	18	2093
2017	11 to 20 years in the federal public service	22	33	18	11	8	8	0	61	20	2355
2017	More than 20 years in the federal public service	21	33	19	12	10	6	0	57	23	772
2014	Less than 3 years in the federal public service	37	28	14	4	4	13	0	75	9	348
2014	3 to 10 years in the federal public service	24	33	17	10	6	10	0	64	18	3127
2014	11 to 20 years in the federal public service	21	32	20	11	7	9	0	58	20	2099
2014	More than 20 years in the federal public service	22	33	18	11	6	10	0	61	19	956
2011	Less than 3 years in the federal public service	35	31	14	6	5	9	1	73	11	933
2011	3 to 10 years in the federal public service	24	31	18	11	8	8	1	60	21	3643
2011	11 to 20 years in the federal public service	19	29	18	14	13	7	1	51	29	1539
2011	More than 20 years in the federal public service	21	31	20	11	10	6	1	56	22	1092

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	28	13	5	2	8	0	78	8	696
2017	3 to 10 years in the federal public service	23	33	18	14	9	3	1	58	23	2091
2017	11 to 20 years in the federal public service	19	34	19	15	11	2	0	54	26	2353
2017	More than 20 years in the federal public service	17	34	18	16	13	2	0	52	29	772
2014	Less than 3 years in the federal public service	36	31	15	7	5	5	0	71	13	347
2014	3 to 10 years in the federal public service	20	32	20	14	9	3	0	55	24	3124
2014	11 to 20 years in the federal public service	18	31	23	15	11	3	0	50	27	2098
2014	More than 20 years in the federal public service	17	33	21	14	10	4	0	52	26	955
2011	Less than 3 years in the federal public service	33	33	15	7	7	5	0	69	16	934
2011	3 to 10 years in the federal public service	19	35	19	14	10	3	0	56	25	3640
2011	11 to 20 years in the federal public service	15	30	20	16	16	3	0	46	33	1535
2011	More than 20 years in the federal public service	17	31	20	17	12	2	1	49	30	1089
2008	Less than 3 years in the federal public service	36	35	14	6	4	4	1	74	11	1555
2008	3 to 10 years in the federal public service	21	36	18	12	10	3	0	58	23	2947
2008	11 to 20 years in the federal public service	20	33	17	14	14	2	0	54	28	1145
2008	More than 20 years in the federal public service	20	33	17	15	12	2	0	54	28	1073

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	27	12	10	4	13	1	70	16	696
2017	3 to 10 years in the federal public service	16	30	20	17	11	6	1	49	30	2091
2017	11 to 20 years in the federal public service	13	30	23	17	11	5	0	46	30	2353
2017	More than 20 years in the federal public service	13	28	21	19	13	5	0	44	34	771
2014	Less than 3 years in the federal public service	28	24	15	12	6	14	1	61	21	347
2014	3 to 10 years in the federal public service	14	28	22	19	11	6	0	45	32	3128
2014	11 to 20 years in the federal public service	11	29	24	19	12	5	0	42	33	2099
2014	More than 20 years in the federal public service	12	28	23	19	12	6	0	42	33	956
2011	Less than 3 years in the federal public service	21	32	18	13	7	9	0	59	21	931
2011	3 to 10 years in the federal public service	12	34	20	18	10	6	0	49	29	3644
2011	11 to 20 years in the federal public service	8	30	22	20	14	5	0	41	36	1537
2011	More than 20 years in the federal public service	8	32	22	21	11	6	0	43	34	1090
2008	Less than 3 years in the federal public service	20	37	16	12	5	9	0	63	19	1551
2008	3 to 10 years in the federal public service	10	34	20	19	11	6	0	47	32	2944
2008	11 to 20 years in the federal public service	9	31	21	20	14	5	0	42	36	1145
2008	More than 20 years in the federal public service	10	33	20	19	13	5	0	45	34	1073

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	25	14	9	5	12	0	69	15	697
2017	3 to 10 years in the federal public service	19	27	17	14	15	7	0	50	31	2087
2017	11 to 20 years in the federal public service	17	30	17	15	15	6	0	50	32	2355
2017	More than 20 years in the federal public service	18	30	17	15	15	5	0	50	32	773
2014	Less than 3 years in the federal public service	29	23	18	11	8	11	1	59	21	348
2014	3 to 10 years in the federal public service	16	26	19	17	14	7	0	45	34	3126
2014	11 to 20 years in the federal public service	16	27	20	17	14	7	0	46	33	2097
2014	More than 20 years in the federal public service	18	26	21	14	14	7	0	47	30	956
2011	Less than 3 years in the federal public service	23	34	15	10	8	10	0	63	20	932
2011	3 to 10 years in the federal public service	14	28	19	16	14	8	0	47	33	3649
2011	11 to 20 years in the federal public service	11	29	17	18	17	7	0	44	38	1534
2011	More than 20 years in the federal public service	15	29	22	15	13	7	0	47	30	1091
2008	Less than 3 years in the federal public service	25	32	16	10	7	11	0	63	19	1552
2008	3 to 10 years in the federal public service	12	30	19	15	13	11	0	47	32	2942
2008	11 to 20 years in the federal public service	14	27	20	16	15	8	0	45	33	1145
2008	More than 20 years in the federal public service	15	32	17	17	13	7	0	51	31	1075

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	30	14	11	5	8	67	18	697
2017	3 to 10 years in the federal public service	15	30	18	18	14	4	48	33	2091
2017	11 to 20 years in the federal public service	13	32	19	19	14	4	46	34	2356
2017	More than 20 years in the federal public service	14	33	18	20	13	2	48	34	771
2014	Less than 3 years in the federal public service	28	29	17	11	8	6	61	21	347
2014	3 to 10 years in the federal public service	14	30	19	20	14	3	46	35	3124
2014	11 to 20 years in the federal public service	12	30	19	22	14	4	43	37	2098
2014	More than 20 years in the federal public service	14	33	19	19	12	3	48	32	957
2011	Less than 3 years in the federal public service	23	35	15	16	7	4	60	24	929
2011	3 to 10 years in the federal public service	12	31	18	23	13	3	44	37	3641
2011	11 to 20 years in the federal public service	10	30	16	25	17	2	41	42	1532
2011	More than 20 years in the federal public service	12	34	20	19	13	2	47	32	1092
2008	Less than 3 years in the federal public service	22	38	14	15	6	5	63	22	1552
2008	3 to 10 years in the federal public service	12	34	15	23	13	2	47	37	2944
2008	11 to 20 years in the federal public service	11	32	15	25	15	1	44	41	1144
2008	More than 20 years in the federal public service	12	35	14	22	14	3	48	37	1077

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	40	12	5	2	2	80	8	697
2017	3 to 10 years in the federal public service	24	42	17	10	5	2	67	16	2085
2017	11 to 20 years in the federal public service	25	42	18	10	5	2	67	14	2355
2017	More than 20 years in the federal public service	25	43	17	9	5	1	69	14	772
2014	Less than 3 years in the federal public service	30	40	15	6	4	5	74	10	348
2014	3 to 10 years in the federal public service	23	41	19	10	5	2	66	15	3131
2014	11 to 20 years in the federal public service	22	42	19	10	4	2	66	15	2098
2014	More than 20 years in the federal public service	22	43	18	9	5	2	67	15	956
2011	Less than 3 years in the federal public service	31	42	14	7	2	2	76	10	936
2011	3 to 10 years in the federal public service	23	43	18	10	5	1	67	15	3648
2011	11 to 20 years in the federal public service	22	42	15	11	7	2	66	18	1534
2011	More than 20 years in the federal public service	23	42	18	11	5	1	66	16	1085

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	39	7	3	1	2	0	89	4	696
2017	3 to 10 years in the federal public service	38	42	12	4	2	3	0	82	6	2080
2017	11 to 20 years in the federal public service	39	41	11	4	2	4	0	83	6	2352
2017	More than 20 years in the federal public service	40	42	10	4	2	2	0	84	6	770
2014	Less than 3 years in the federal public service	47	36	8	3	1	4	1	87	4	348
2014	3 to 10 years in the federal public service	37	41	11	5	2	4	0	81	7	3129
2014	11 to 20 years in the federal public service	38	41	11	4	1	4	1	83	6	2100
2014	More than 20 years in the federal public service	41	40	11	3	1	4	1	84	4	955
2011	Less than 3 years in the federal public service	44	36	10	5	1	4	0	84	6	933
2011	3 to 10 years in the federal public service	36	40	12	5	2	4	0	79	8	3643
2011	11 to 20 years in the federal public service	36	39	13	5	2	4	0	79	8	1536
2011	More than 20 years in the federal public service	40	37	13	5	2	3	1	80	7	1087

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	29	12	9	4	6	1	73	14	694
2017	3 to 10 years in the federal public service	33	36	13	8	5	4	1	73	14	2086
2017	11 to 20 years in the federal public service	34	38	11	9	5	2	1	75	14	2354
2017	More than 20 years in the federal public service	36	41	9	5	5	2	1	80	11	772
2014	Less than 3 years in the federal public service	35	34	13	8	4	6	1	74	13	348
2014	3 to 10 years in the federal public service	31	38	12	9	5	4	1	73	14	3132
2014	11 to 20 years in the federal public service	34	38	12	7	4	3	1	76	12	2100
2014	More than 20 years in the federal public service	37	39	9	7	4	4	1	79	12	956
2011	Less than 3 years in the federal public service	32	34	10	10	5	8	2	72	17	932
2011	3 to 10 years in the federal public service	31	33	13	11	6	5	1	68	18	3646
2011	11 to 20 years in the federal public service	31	36	10	10	7	4	2	71	18	1535
2011	More than 20 years in the federal public service	34	33	12	9	6	4	2	71	16	1084
2008	Less than 3 years in the federal public service	32	30	12	11	6	7	1	68	18	1554
2008	3 to 10 years in the federal public service	28	35	11	12	8	5	1	67	21	2947
2008	11 to 20 years in the federal public service	30	36	12	10	8	4	0	69	19	1144
2008	More than 20 years in the federal public service	34	36	11	8	7	3	1	73	16	1070

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	29	18	13	5	9	3	60	20	696
2017	3 to 10 years in the federal public service	21	29	23	13	7	5	1	54	21	2085
2017	11 to 20 years in the federal public service	23	33	19	12	8	3	1	59	20	2350
2017	More than 20 years in the federal public service	24	35	19	11	7	3	1	61	19	771
2014	Less than 3 years in the federal public service	20	30	23	9	4	12	2	59	15	348
2014	3 to 10 years in the federal public service	18	31	21	14	8	6	1	54	24	3129
2014	11 to 20 years in the federal public service	20	34	20	13	8	4	1	57	22	2098
2014	More than 20 years in the federal public service	23	35	18	10	8	5	1	62	19	952
2011	Less than 3 years in the federal public service	16	32	21	12	7	10	2	55	21	934
2011	3 to 10 years in the federal public service	14	33	22	15	9	6	1	51	26	3643
2011	11 to 20 years in the federal public service	15	35	21	13	9	5	1	54	23	1541
2011	More than 20 years in the federal public service	20	34	20	12	7	5	1	58	20	1090

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	20	18	9	6	15	4	59	19	697
2017	3 to 10 years in the federal public service	16	23	17	15	16	10	2	44	36	2084
2017	11 to 20 years in the federal public service	14	21	17	16	18	10	3	41	40	2352
2017	More than 20 years in the federal public service	15	23	19	15	18	8	2	42	37	772
2014	Less than 3 years in the federal public service	18	20	23	8	11	15	5	47	24	348
2014	3 to 10 years in the federal public service	13	20	19	17	19	11	2	37	41	3131
2014	11 to 20 years in the federal public service	13	19	18	19	19	10	2	36	43	2099
2014	More than 20 years in the federal public service	16	21	16	16	19	9	2	42	39	956
2011	Less than 3 years in the federal public service	17	21	16	10	11	21	5	51	28	934
2011	3 to 10 years in the federal public service	12	18	19	17	18	14	3	36	42	3648
2011	11 to 20 years in the federal public service	10	17	19	19	22	10	3	31	47	1539
2011	More than 20 years in the federal public service	14	20	18	18	17	10	4	39	40	1091

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	17	6	2	2	3	4	89	4	697
2017	3 to 10 years in the federal public service	59	20	9	5	2	1	3	83	7	2088
2017	11 to 20 years in the federal public service	58	24	8	5	3	1	3	84	7	2356
2017	More than 20 years in the federal public service	59	22	9	4	2	1	2	84	7	772
2014	Less than 3 years in the federal public service	67	12	6	3	1	5	7	89	4	347
2014	3 to 10 years in the federal public service	61	20	8	4	3	1	3	84	7	3133
2014	11 to 20 years in the federal public service	57	22	10	4	3	0	4	83	7	2096
2014	More than 20 years in the federal public service	58	21	9	4	3	1	4	83	8	957

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	15	4	2	0	3	2	94	2	697
2017	3 to 10 years in the federal public service	67	20	6	2	1	2	2	90	4	2088
2017	11 to 20 years in the federal public service	67	20	6	2	1	1	2	90	4	2354
2017	More than 20 years in the federal public service	66	21	6	2	1	2	2	91	3	770
2014	Less than 3 years in the federal public service	69	15	4	1	1	4	7	94	2	347
2014	3 to 10 years in the federal public service	65	20	5	3	1	3	3	90	4	3132
2014	11 to 20 years in the federal public service	63	21	6	3	1	3	3	89	4	2095
2014	More than 20 years in the federal public service	62	20	8	2	1	3	3	88	3	955
2011	Less than 3 years in the federal public service	71	14	5	2	1	2	4	91	4	927
2011	3 to 10 years in the federal public service	64	18	7	3	1	2	4	88	4	3649
2011	11 to 20 years in the federal public service	62	18	8	2	2	3	4	87	5	1540
2011	More than 20 years in the federal public service	63	20	8	3	1	2	3	87	4	1090
2008	Less than 3 years in the federal public service	69	16	6	2	1	3	3	91	3	1555
2008	3 to 10 years in the federal public service	68	17	7	3	2	1	2	88	5	2946
2008	11 to 20 years in the federal public service	69	17	6	2	1	1	2	90	4	1142
2008	More than 20 years in the federal public service	71	15	7	2	1	1	3	90	3	1074

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	29	13	7	4	6	1	74	12	694
2017	3 to 10 years in the federal public service	21	32	16	17	12	2	0	54	30	2089
2017	11 to 20 years in the federal public service	19	33	16	18	12	2	0	53	30	2350
2017	More than 20 years in the federal public service	22	36	15	14	12	2	0	59	26	771
2014	Less than 3 years in the federal public service	26	28	19	9	7	7	3	61	18	348
2014	3 to 10 years in the federal public service	16	27	18	20	16	2	0	45	37	3133
2014	11 to 20 years in the federal public service	15	30	18	19	15	2	0	46	35	2096
2014	More than 20 years in the federal public service	19	34	19	16	11	2	1	54	27	957
2011	Less than 3 years in the federal public service	29	31	13	14	8	4	1	63	23	934
2011	3 to 10 years in the federal public service	20	33	16	17	12	2	0	55	29	3652
2011	11 to 20 years in the federal public service	19	35	16	14	15	1	0	54	30	1540
2011	More than 20 years in the federal public service	23	33	18	14	9	2	1	57	24	1092
2008	Less than 3 years in the federal public service	31	36	14	9	5	4	1	71	14	1552
2008	3 to 10 years in the federal public service	22	38	16	13	9	2	0	62	22	2948
2008	11 to 20 years in the federal public service	22	37	17	14	10	1	0	59	24	1144
2008	More than 20 years in the federal public service	24	37	15	15	9	1	0	61	24	1076

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	25	15	8	7	9	4	66	17	694
2017	3 to 10 years in the federal public service	18	25	14	18	21	2	1	45	40	2087
2017	11 to 20 years in the federal public service	16	24	15	18	23	2	2	42	43	2349
2017	More than 20 years in the federal public service	13	24	15	17	26	2	3	39	45	772
2014	Less than 3 years in the federal public service	20	21	15	13	15	7	9	49	33	347
2014	3 to 10 years in the federal public service	13	22	14	21	26	2	2	37	49	3132
2014	11 to 20 years in the federal public service	12	22	15	21	26	2	2	35	49	2097
2014	More than 20 years in the federal public service	11	23	17	18	24	2	5	37	45	956
2011	Less than 3 years in the federal public service	19	27	15	16	14	6	3	50	33	934
2011	3 to 10 years in the federal public service	15	27	15	19	21	2	1	44	41	3650
2011	11 to 20 years in the federal public service	13	26	16	18	24	2	1	40	43	1540
2011	More than 20 years in the federal public service	10	24	18	20	22	1	4	37	45	1090
2008	Less than 3 years in the federal public service	25	36	13	12	7	4	3	66	20	1552
2008	3 to 10 years in the federal public service	19	33	14	16	15	2	1	53	32	2941
2008	11 to 20 years in the federal public service	15	30	13	18	20	2	1	47	39	1141
2008	More than 20 years in the federal public service	10	28	15	20	22	1	4	41	44	1076

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	34	17	8	3	7	1	71	11	696
2017	3 to 10 years in the federal public service	20	34	20	13	7	5	1	58	21	2088
2017	11 to 20 years in the federal public service	18	37	21	12	7	4	0	58	20	2351
2017	More than 20 years in the federal public service	16	37	22	11	8	6	0	57	20	771

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	30	11	3	1	4	1	84	4	693
2017	3 to 10 years in the federal public service	40	34	15	3	3	4	0	78	7	2088
2017	11 to 20 years in the federal public service	39	36	14	3	3	4	1	79	6	2352
2017	More than 20 years in the federal public service	42	37	11	3	4	3	1	82	7	771
2014	Less than 3 years in the federal public service	53	29	8	4	1	4	0	86	5	348
2014	3 to 10 years in the federal public service	45	34	12	3	2	5	0	83	5	3133
2014	11 to 20 years in the federal public service	41	37	12	3	2	3	0	82	5	2097
2014	More than 20 years in the federal public service	43	37	11	3	2	3	1	83	6	954

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	33	6	3	1	1	0	90	3	697
2017	3 to 10 years in the federal public service	39	39	11	6	3	2	0	80	9	2087
2017	11 to 20 years in the federal public service	35	42	12	6	3	2	0	78	9	2355
2017	More than 20 years in the federal public service	40	41	9	5	4	2	0	82	9	772
2014	Less than 3 years in the federal public service	58	27	7	3	2	1	1	87	6	348
2014	3 to 10 years in the federal public service	41	38	11	4	3	2	0	81	8	3133
2014	11 to 20 years in the federal public service	38	38	13	5	3	2	0	78	8	2097
2014	More than 20 years in the federal public service	39	40	12	5	3	1	0	80	8	957
2011	Less than 3 years in the federal public service	48	35	9	4	3	2	0	85	6	932
2011	3 to 10 years in the federal public service	34	39	13	7	4	3	0	75	11	3645
2011	11 to 20 years in the federal public service	29	41	15	8	5	2	0	71	13	1534
2011	More than 20 years in the federal public service	32	40	14	7	4	3	0	74	11	1089

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	26	5	2	1	0	93	2	695
2017	3 to 10 years in the federal public service	44	38	9	5	3	0	83	8	2090
2017	11 to 20 years in the federal public service	41	39	10	6	4	0	80	10	2353
2017	More than 20 years in the federal public service	40	38	9	7	6	0	78	12	772
2014	Less than 3 years in the federal public service	64	27	4	3	2	0	91	5	348
2014	3 to 10 years in the federal public service	46	38	8	5	3	0	84	7	3133
2014	11 to 20 years in the federal public service	43	36	10	6	4	0	80	10	2098
2014	More than 20 years in the federal public service	39	41	10	6	3	1	80	10	955
2011	Less than 3 years in the federal public service	56	32	6	3	2	0	89	6	932
2011	3 to 10 years in the federal public service	40	38	12	6	4	1	79	9	3646
2011	11 to 20 years in the federal public service	34	37	13	9	6	1	71	15	1532
2011	More than 20 years in the federal public service	34	38	14	7	5	1	73	13	1089
2008	Less than 3 years in the federal public service	51	36	7	4	1	1	88	5	1554
2008	3 to 10 years in the federal public service	35	40	13	7	4	0	76	12	2945
2008	11 to 20 years in the federal public service	30	39	14	10	6	1	70	16	1144
2008	More than 20 years in the federal public service	33	37	12	9	7	0	71	17	1076

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	29	9	4	2	0	84	6	694
2017	3 to 10 years in the federal public service	34	34	17	8	5	1	69	13	2086
2017	11 to 20 years in the federal public service	30	35	18	9	7	1	65	16	2352
2017	More than 20 years in the federal public service	31	32	17	10	9	1	63	20	772
2014	Less than 3 years in the federal public service	44	31	14	5	4	1	76	9	348
2014	3 to 10 years in the federal public service	26	39	17	10	7	1	65	18	3133
2014	11 to 20 years in the federal public service	24	37	19	11	8	1	61	19	2098
2014	More than 20 years in the federal public service	25	35	19	12	9	0	61	20	955
2011	Less than 3 years in the federal public service	42	33	12	7	5	1	76	12	933
2011	3 to 10 years in the federal public service	29	36	19	9	6	1	66	15	3650
2011	11 to 20 years in the federal public service	24	35	19	12	9	1	60	21	1539
2011	More than 20 years in the federal public service	26	34	20	10	8	1	61	18	1087

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	31	9	4	2	0	85	6	697
2017	3 to 10 years in the federal public service	33	38	16	8	5	0	71	13	2089
2017	11 to 20 years in the federal public service	30	38	16	10	6	0	68	16	2355
2017	More than 20 years in the federal public service	33	35	15	10	8	0	67	17	773
2014	Less than 3 years in the federal public service	45	32	13	6	4	1	77	10	347
2014	3 to 10 years in the federal public service	26	39	16	12	7	0	65	19	3132
2014	11 to 20 years in the federal public service	24	39	17	12	7	0	64	19	2098
2014	More than 20 years in the federal public service	26	37	18	12	7	0	63	19	957
2011	Less than 3 years in the federal public service	41	37	10	7	5	1	78	12	934
2011	3 to 10 years in the federal public service	28	39	17	10	6	0	68	15	3648
2011	11 to 20 years in the federal public service	24	37	17	13	8	0	62	21	1536
2011	More than 20 years in the federal public service	25	39	17	11	7	0	64	18	1089
2008	Less than 3 years in the federal public service	42	37	10	8	3	1	79	11	1552
2008	3 to 10 years in the federal public service	28	41	15	10	6	0	69	16	2945
2008	11 to 20 years in the federal public service	25	39	16	13	8	0	64	21	1142
2008	More than 20 years in the federal public service	28	40	13	11	7	0	68	18	1076

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	24	16	9	5	6	1	68	14	694
2017	3 to 10 years in the federal public service	29	27	19	12	9	4	0	59	22	2088
2017	11 to 20 years in the federal public service	28	25	19	13	11	4	0	56	24	2350
2017	More than 20 years in the federal public service	33	25	17	11	11	3	1	60	23	772
2014	Less than 3 years in the federal public service	35	21	20	10	8	4	1	59	20	348
2014	3 to 10 years in the federal public service	25	26	19	14	11	4	0	53	27	3134
2014	11 to 20 years in the federal public service	24	27	20	14	11	4	0	53	27	2099
2014	More than 20 years in the federal public service	29	28	18	11	10	4	1	60	21	956
2011	Less than 3 years in the federal public service	33	22	18	13	8	6	0	59	22	935
2011	3 to 10 years in the federal public service	27	25	19	14	10	4	0	55	25	3650
2011	11 to 20 years in the federal public service	25	26	17	14	12	4	0	54	28	1538
2011	More than 20 years in the federal public service	28	27	19	12	9	3	1	58	22	1085
2008	Less than 3 years in the federal public service	33	28	14	12	7	6	1	65	20	1553
2008	3 to 10 years in the federal public service	24	27	19	14	9	5	0	55	25	2947
2008	11 to 20 years in the federal public service	26	27	19	13	10	5	0	56	25	1141
2008	More than 20 years in the federal public service	32	28	16	11	9	3	1	62	21	1078

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	32	34	35	695
2017	3 to 10 years in the federal public service	29	34	37	2089
2017	11 to 20 years in the federal public service	30	36	34	2357
2017	More than 20 years in the federal public service	34	37	29	769
2014	Less than 3 years in the federal public service	34	32	34	348
2014	3 to 10 years in the federal public service	31	31	38	3135
2014	11 to 20 years in the federal public service	27	37	36	2099
2014	More than 20 years in the federal public service	29	40	30	957
2011	Less than 3 years in the federal public service	33	36	31	934
2011	3 to 10 years in the federal public service	34	31	35	3655
2011	11 to 20 years in the federal public service	30	36	34	1536
2011	More than 20 years in the federal public service	32	38	30	1091

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	1	30	18	6	39	6	230
2017	3 to 10 years in the federal public service	3	40	37	8	3	10	626
2017	11 to 20 years in the federal public service	8	33	44	8	1	7	703
2017	More than 20 years in the federal public service	53	11	26	4	1	5	267
2014	Less than 3 years in the federal public service	3	22	19	17	9999	40	114
2014	3 to 10 years in the federal public service	3	35	41	11	9999	10	979
2014	11 to 20 years in the federal public service	7	30	49	7	9999	7	567
2014	More than 20 years in the federal public service	53	16	20	5	9999	6	286
2011	Less than 3 years in the federal public service	1	33	32	15	9999	19	312
2011	3 to 10 years in the federal public service	3	38	43	8	9999	8	1252
2011	11 to 20 years in the federal public service	9	31	45	7	9999	10	473
2011	More than 20 years in the federal public service	54	11	24	3	9999	8	359

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	10	90	694
2017	3 to 10 years in the federal public service	20	80	2081
2017	11 to 20 years in the federal public service	20	80	2352
2017	More than 20 years in the federal public service	22	78	771
2014	Less than 3 years in the federal public service	11	89	348
2014	3 to 10 years in the federal public service	20	80	3126
2014	11 to 20 years in the federal public service	21	79	2096
2014	More than 20 years in the federal public service	19	81	956

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	65	63
2017	3 to 10 years in the federal public service	53	393
2017	11 to 20 years in the federal public service	48	454
2017	More than 20 years in the federal public service	42	166
2014	Less than 3 years in the federal public service	57	40
2014	3 to 10 years in the federal public service	52	588
2014	11 to 20 years in the federal public service	43	428
2014	More than 20 years in the federal public service	41	179

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	51	63
2017	3 to 10 years in the federal public service	62	393
2017	11 to 20 years in the federal public service	67	454
2017	More than 20 years in the federal public service	67	166
2014	Less than 3 years in the federal public service	45	40
2014	3 to 10 years in the federal public service	59	588
2014	11 to 20 years in the federal public service	68	428
2014	More than 20 years in the federal public service	64	179

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	63
2017	3 to 10 years in the federal public service	6	393
2017	11 to 20 years in the federal public service	10	454
2017	More than 20 years in the federal public service	10	166
2014	3 to 10 years in the federal public service	7	588
2014	11 to 20 years in the federal public service	8	428
2014	More than 20 years in the federal public service	10	179

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	393
2017	11 to 20 years in the federal public service	2	454
2014	3 to 10 years in the federal public service	2	588
2014	11 to 20 years in the federal public service	2	428

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	3	393
2017	11 to 20 years in the federal public service	6	454
2017	More than 20 years in the federal public service	3	166
2014	3 to 10 years in the federal public service	3	588
2014	11 to 20 years in the federal public service	6	428
2014	More than 20 years in the federal public service	4	179

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	9	63
2017	3 to 10 years in the federal public service	11	393
2017	11 to 20 years in the federal public service	7	454
2017	More than 20 years in the federal public service	4	166
2014	Less than 3 years in the federal public service	27	40
2014	3 to 10 years in the federal public service	9	588
2014	11 to 20 years in the federal public service	5	428
2014	More than 20 years in the federal public service	8	179

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	4	393
2017	11 to 20 years in the federal public service	2	454
2017	More than 20 years in the federal public service	3	166
2014	3 to 10 years in the federal public service	4	588
2014	11 to 20 years in the federal public service	2	428
2014	More than 20 years in the federal public service	3	179

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	25	63
2017	3 to 10 years in the federal public service	47	393
2017	11 to 20 years in the federal public service	43	455
2017	More than 20 years in the federal public service	44	166
2014	Less than 3 years in the federal public service	30	40
2014	3 to 10 years in the federal public service	40	589
2014	11 to 20 years in the federal public service	44	429
2014	More than 20 years in the federal public service	47	179

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	27	63
2017	3 to 10 years in the federal public service	40	393
2017	11 to 20 years in the federal public service	45	455
2017	More than 20 years in the federal public service	45	166
2014	Less than 3 years in the federal public service	43	40
2014	3 to 10 years in the federal public service	40	589
2014	11 to 20 years in the federal public service	48	429
2014	More than 20 years in the federal public service	44	179

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	63
2017	3 to 10 years in the federal public service	46	393
2017	11 to 20 years in the federal public service	49	455
2017	More than 20 years in the federal public service	52	166
2014	Less than 3 years in the federal public service	41	40
2014	3 to 10 years in the federal public service	44	589
2014	11 to 20 years in the federal public service	44	429
2014	More than 20 years in the federal public service	50	179

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	63
2017	3 to 10 years in the federal public service	43	393
2017	11 to 20 years in the federal public service	37	455
2017	More than 20 years in the federal public service	37	166
2014	Less than 3 years in the federal public service	34	40
2014	3 to 10 years in the federal public service	37	589
2014	11 to 20 years in the federal public service	39	429
2014	More than 20 years in the federal public service	36	179

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	27	63
2017	3 to 10 years in the federal public service	34	393
2017	11 to 20 years in the federal public service	33	455
2017	More than 20 years in the federal public service	40	166
2014	Less than 3 years in the federal public service	26	40
2014	3 to 10 years in the federal public service	31	589
2014	11 to 20 years in the federal public service	34	429
2014	More than 20 years in the federal public service	32	179

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	50	63
2017	3 to 10 years in the federal public service	57	393
2017	11 to 20 years in the federal public service	55	455
2017	More than 20 years in the federal public service	54	166
2014	Less than 3 years in the federal public service	59	40
2014	3 to 10 years in the federal public service	53	589
2014	11 to 20 years in the federal public service	55	429
2014	More than 20 years in the federal public service	56	179

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	22	63
2017	3 to 10 years in the federal public service	35	393
2017	11 to 20 years in the federal public service	33	455
2017	More than 20 years in the federal public service	35	166
2014	Less than 3 years in the federal public service	33	40
2014	3 to 10 years in the federal public service	32	589
2014	11 to 20 years in the federal public service	37	429
2014	More than 20 years in the federal public service	30	179

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	63
2017	3 to 10 years in the federal public service	2	393
2017	11 to 20 years in the federal public service	2	455
2014	3 to 10 years in the federal public service	2	589

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	12	63
2017	3 to 10 years in the federal public service	9	393
2017	11 to 20 years in the federal public service	4	455
2017	More than 20 years in the federal public service	3	166
2014	3 to 10 years in the federal public service	9	589
2014	11 to 20 years in the federal public service	4	429

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	9	63
2017	3 to 10 years in the federal public service	12	393
2017	11 to 20 years in the federal public service	12	455
2017	More than 20 years in the federal public service	12	166
2014	3 to 10 years in the federal public service	13	589
2014	11 to 20 years in the federal public service	13	429
2014	More than 20 years in the federal public service	14	179

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	38	63
2017	3 to 10 years in the federal public service	48	393
2017	11 to 20 years in the federal public service	48	455
2017	More than 20 years in the federal public service	51	166
2014	Less than 3 years in the federal public service	43	40
2014	3 to 10 years in the federal public service	43	589
2014	11 to 20 years in the federal public service	49	429
2014	More than 20 years in the federal public service	47	179

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	20	63
2017	3 to 10 years in the federal public service	35	393
2017	11 to 20 years in the federal public service	28	455
2017	More than 20 years in the federal public service	28	166
2014	Less than 3 years in the federal public service	24	40
2014	3 to 10 years in the federal public service	27	589
2014	11 to 20 years in the federal public service	29	429
2014	More than 20 years in the federal public service	27	179

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	63
2017	3 to 10 years in the federal public service	14	393
2017	11 to 20 years in the federal public service	14	455
2017	More than 20 years in the federal public service	15	166
2014	Less than 3 years in the federal public service	17	40
2014	3 to 10 years in the federal public service	12	589
2014	11 to 20 years in the federal public service	15	429
2014	More than 20 years in the federal public service	9	179

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	53	63
2017	3 to 10 years in the federal public service	55	394
2017	11 to 20 years in the federal public service	52	454
2017	More than 20 years in the federal public service	60	166
2014	Less than 3 years in the federal public service	48	40
2014	3 to 10 years in the federal public service	58	589
2014	11 to 20 years in the federal public service	57	428
2014	More than 20 years in the federal public service	52	179

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	24	63
2017	3 to 10 years in the federal public service	31	394
2017	11 to 20 years in the federal public service	28	454
2017	More than 20 years in the federal public service	35	166
2014	Less than 3 years in the federal public service	20	40
2014	3 to 10 years in the federal public service	27	589
2014	11 to 20 years in the federal public service	26	428
2014	More than 20 years in the federal public service	32	179

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	63
2017	3 to 10 years in the federal public service	9	394
2017	11 to 20 years in the federal public service	10	454
2017	More than 20 years in the federal public service	11	166
2014	3 to 10 years in the federal public service	10	589
2014	11 to 20 years in the federal public service	10	428
2014	More than 20 years in the federal public service	14	179

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	12	63
2017	3 to 10 years in the federal public service	19	394
2017	11 to 20 years in the federal public service	18	454
2017	More than 20 years in the federal public service	19	166
2014	3 to 10 years in the federal public service	17	589
2014	11 to 20 years in the federal public service	19	428
2014	More than 20 years in the federal public service	20	179

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	394
2017	11 to 20 years in the federal public service	13	454
2017	More than 20 years in the federal public service	16	166
2014	3 to 10 years in the federal public service	12	589
2014	11 to 20 years in the federal public service	9	428
2014	More than 20 years in the federal public service	17	179

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	63
2017	3 to 10 years in the federal public service	10	394
2017	11 to 20 years in the federal public service	6	454
2017	More than 20 years in the federal public service	9	166
2014	3 to 10 years in the federal public service	5	589
2014	11 to 20 years in the federal public service	6	428
2014	More than 20 years in the federal public service	7	179

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	10	63
2017	3 to 10 years in the federal public service	14	394
2017	11 to 20 years in the federal public service	10	454
2017	More than 20 years in the federal public service	9	166
2014	Less than 3 years in the federal public service	15	40
2014	3 to 10 years in the federal public service	13	589
2014	11 to 20 years in the federal public service	12	428
2014	More than 20 years in the federal public service	12	179

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	394
2017	11 to 20 years in the federal public service	12	454
2017	More than 20 years in the federal public service	10	166
2014	3 to 10 years in the federal public service	11	589
2014	11 to 20 years in the federal public service	12	428
2014	More than 20 years in the federal public service	10	179

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	34	63
2017	3 to 10 years in the federal public service	23	394
2017	11 to 20 years in the federal public service	26	454
2017	More than 20 years in the federal public service	17	166
2014	Less than 3 years in the federal public service	35	40
2014	3 to 10 years in the federal public service	23	589
2014	11 to 20 years in the federal public service	25	428
2014	More than 20 years in the federal public service	24	179

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	9	63
2017	3 to 10 years in the federal public service	12	363
2017	11 to 20 years in the federal public service	10	425
2017	More than 20 years in the federal public service	17	151
2014	Less than 3 years in the federal public service	18	38
2014	3 to 10 years in the federal public service	11	554
2014	11 to 20 years in the federal public service	10	401
2014	More than 20 years in the federal public service	15	165

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	30	63
2017	3 to 10 years in the federal public service	20	363
2017	11 to 20 years in the federal public service	17	425
2017	More than 20 years in the federal public service	15	151
2014	Less than 3 years in the federal public service	26	38
2014	3 to 10 years in the federal public service	22	554
2014	11 to 20 years in the federal public service	14	401
2014	More than 20 years in the federal public service	11	165

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	15	63
2017	3 to 10 years in the federal public service	6	363
2017	11 to 20 years in the federal public service	8	425
2017	More than 20 years in the federal public service	7	151
2014	Less than 3 years in the federal public service	11	38
2014	3 to 10 years in the federal public service	9	554
2014	11 to 20 years in the federal public service	8	401
2014	More than 20 years in the federal public service	8	165

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	63
2017	3 to 10 years in the federal public service	8	363
2017	11 to 20 years in the federal public service	6	425
2017	More than 20 years in the federal public service	9	151
2014	Less than 3 years in the federal public service	19	38
2014	3 to 10 years in the federal public service	8	554
2014	11 to 20 years in the federal public service	7	401
2014	More than 20 years in the federal public service	6	165

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	363
2017	11 to 20 years in the federal public service	11	425
2017	More than 20 years in the federal public service	8	151
2014	3 to 10 years in the federal public service	14	554
2014	11 to 20 years in the federal public service	10	401
2014	More than 20 years in the federal public service	12	165

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	13	363
2017	11 to 20 years in the federal public service	8	425
2017	More than 20 years in the federal public service	10	151
2014	3 to 10 years in the federal public service	10	554
2014	11 to 20 years in the federal public service	11	401
2014	More than 20 years in the federal public service	9	165

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	18	63
2017	3 to 10 years in the federal public service	18	363
2017	11 to 20 years in the federal public service	16	425
2017	More than 20 years in the federal public service	9	151
2014	3 to 10 years in the federal public service	13	554
2014	11 to 20 years in the federal public service	12	401
2014	More than 20 years in the federal public service	6	165

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	18	63
2017	3 to 10 years in the federal public service	14	363
2017	11 to 20 years in the federal public service	9	425
2017	More than 20 years in the federal public service	5	151
2014	Less than 3 years in the federal public service	18	38
2014	3 to 10 years in the federal public service	11	554
2014	11 to 20 years in the federal public service	8	401
2014	More than 20 years in the federal public service	6	165

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	13	363
2017	11 to 20 years in the federal public service	13	425
2017	More than 20 years in the federal public service	10	151
2014	3 to 10 years in the federal public service	10	554
2014	11 to 20 years in the federal public service	11	401
2014	More than 20 years in the federal public service	10	165

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	22	63
2017	3 to 10 years in the federal public service	29	363
2017	11 to 20 years in the federal public service	24	425
2017	More than 20 years in the federal public service	24	151
2014	Less than 3 years in the federal public service	27	38
2014	3 to 10 years in the federal public service	29	554
2014	11 to 20 years in the federal public service	29	401
2014	More than 20 years in the federal public service	17	165

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	11	63
2017	3 to 10 years in the federal public service	10	363
2017	11 to 20 years in the federal public service	9	425
2017	More than 20 years in the federal public service	6	151
2014	3 to 10 years in the federal public service	11	554
2014	11 to 20 years in the federal public service	9	401
2014	More than 20 years in the federal public service	10	165

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	52	63
2017	3 to 10 years in the federal public service	44	363
2017	11 to 20 years in the federal public service	43	425
2017	More than 20 years in the federal public service	41	151
2014	Less than 3 years in the federal public service	55	38
2014	3 to 10 years in the federal public service	50	554
2014	11 to 20 years in the federal public service	49	401
2014	More than 20 years in the federal public service	38	165

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	63
2017	11 to 20 years in the federal public service	2	425
2014	3 to 10 years in the federal public service	2	554

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	49	63
2017	3 to 10 years in the federal public service	50	363
2017	11 to 20 years in the federal public service	57	425
2017	More than 20 years in the federal public service	57	151
2014	Less than 3 years in the federal public service	39	38
2014	3 to 10 years in the federal public service	50	554
2014	11 to 20 years in the federal public service	55	401
2014	More than 20 years in the federal public service	52	165

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	63
2017	3 to 10 years in the federal public service	4	363
2017	11 to 20 years in the federal public service	2	425

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	11	63
2017	3 to 10 years in the federal public service	15	363
2017	11 to 20 years in the federal public service	15	425
2017	More than 20 years in the federal public service	18	151
2014	3 to 10 years in the federal public service	9	554
2014	11 to 20 years in the federal public service	14	401
2014	More than 20 years in the federal public service	17	165

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	88	12	63
2017	3 to 10 years in the federal public service	91	9	394
2017	11 to 20 years in the federal public service	93	7	453
2017	More than 20 years in the federal public service	95	5	164

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	21	11	15	4	2	34	14	61	11	695
2017	3 to 10 years in the federal public service	14	18	18	7	8	26	9	48	24	2094
2017	11 to 20 years in the federal public service	13	17	19	8	9	28	6	45	26	2356
2017	More than 20 years in the federal public service	17	22	19	7	11	21	3	51	24	772
2014	Less than 3 years in the federal public service	20	9	13	4	3	38	13	60	14	347
2014	3 to 10 years in the federal public service	13	15	18	8	7	30	9	46	25	3133
2014	11 to 20 years in the federal public service	12	18	21	8	8	28	6	45	24	2100
2014	More than 20 years in the federal public service	16	21	21	8	8	22	4	50	21	956

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	26	13	4	1	15	3	78	6	693
2017	3 to 10 years in the federal public service	27	31	17	7	6	11	1	65	15	2093
2017	11 to 20 years in the federal public service	27	31	19	7	7	9	1	64	15	2352
2017	More than 20 years in the federal public service	30	34	13	8	8	8	0	70	17	769
2014	Less than 3 years in the federal public service	31	24	12	4	3	24	2	73	10	347
2014	3 to 10 years in the federal public service	21	27	20	7	5	17	2	60	16	3132
2014	11 to 20 years in the federal public service	21	30	21	8	6	13	1	60	16	2100
2014	More than 20 years in the federal public service	26	29	20	7	5	11	1	63	14	956
2011	Less than 3 years in the federal public service	38	28	15	5	3	12	0	75	8	934
2011	3 to 10 years in the federal public service	28	31	18	8	5	10	0	66	14	3649
2011	11 to 20 years in the federal public service	23	35	18	9	6	8	1	64	16	1539
2011	More than 20 years in the federal public service	29	34	17	8	5	7	0	68	14	1089

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	37	12	12	6	5	9	65	21	696
2017	3 to 10 years in the federal public service	23	53	11	7	3	2	2	79	10	2090
2017	11 to 20 years in the federal public service	31	51	8	4	1	1	4	87	5	2355
2017	More than 20 years in the federal public service	39	49	6	1	0	0	5	92	1	771
2014	Less than 3 years in the federal public service	16	30	16	12	5	6	15	58	22	347
2014	3 to 10 years in the federal public service	22	53	12	8	2	2	1	78	10	3130
2014	11 to 20 years in the federal public service	29	53	9	4	1	1	3	86	5	2099
2014	More than 20 years in the federal public service	36	46	7	2	0	1	7	89	3	956
2011	Less than 3 years in the federal public service	15	44	13	14	6	4	3	64	22	933
2011	3 to 10 years in the federal public service	22	55	11	7	2	1	2	79	10	3645
2011	11 to 20 years in the federal public service	33	51	7	4	1	0	4	87	5	1539
2011	More than 20 years in the federal public service	37	44	8	2	1	1	7	88	2	1090
2008	Less than 3 years in the federal public service	11	39	14	15	10	5	5	56	28	1552
2008	3 to 10 years in the federal public service	23	51	11	9	3	2	2	77	12	2947
2008	11 to 20 years in the federal public service	32	50	8	4	1	1	5	86	5	1146
2008	More than 20 years in the federal public service	40	43	5	3	0	1	7	90	4	1076

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	15	18	6	3	33	15	50	17	695
2017	3 to 10 years in the federal public service	9	21	22	8	6	26	8	46	21	2088
2017	11 to 20 years in the federal public service	10	22	22	7	5	26	8	48	18	2353
2017	More than 20 years in the federal public service	13	26	25	4	5	21	6	53	13	771
2014	Less than 3 years in the federal public service	7	12	22	5	2	30	22	39	15	348
2014	3 to 10 years in the federal public service	8	19	24	8	6	26	9	41	22	3131
2014	11 to 20 years in the federal public service	8	19	25	9	5	25	8	40	22	2098
2014	More than 20 years in the federal public service	13	22	23	8	5	20	9	49	19	957
2011	Less than 3 years in the federal public service	8	14	20	6	3	38	10	42	19	935
2011	3 to 10 years in the federal public service	7	21	25	9	5	26	7	42	21	3642
2011	11 to 20 years in the federal public service	8	21	26	9	7	22	7	41	22	1534
2011	More than 20 years in the federal public service	11	22	25	9	6	20	7	45	20	1088

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	23	9	1	1	20	9	85	2	697
2017	3 to 10 years in the federal public service	40	31	11	3	2	10	2	82	6	2090
2017	11 to 20 years in the federal public service	41	31	11	4	2	7	4	81	7	2355
2017	More than 20 years in the federal public service	42	30	10	5	2	5	5	81	8	771
2014	Less than 3 years in the federal public service	32	19	12	3	1	17	15	76	6	348
2014	3 to 10 years in the federal public service	35	34	13	4	1	11	2	79	6	3131
2014	11 to 20 years in the federal public service	37	33	11	4	2	8	4	80	7	2100
2014	More than 20 years in the federal public service	40	32	11	3	2	6	7	82	6	956
2011	Less than 3 years in the federal public service	38	27	11	3	1	16	3	82	5	935
2011	3 to 10 years in the federal public service	36	33	13	5	2	9	2	79	7	3648
2011	11 to 20 years in the federal public service	38	32	11	5	3	7	4	78	9	1537
2011	More than 20 years in the federal public service	36	30	13	4	2	7	7	76	8	1090
2008	Less than 3 years in the federal public service	32	28	12	3	2	19	5	78	6	1555
2008	3 to 10 years in the federal public service	34	33	12	4	2	11	2	78	8	2946
2008	11 to 20 years in the federal public service	34	35	13	5	2	6	5	78	8	1142
2008	More than 20 years in the federal public service	39	32	10	5	2	6	6	81	8	1076

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	25	11	1	0	22	9	81	2	696
2017	3 to 10 years in the federal public service	30	30	15	4	3	15	2	73	9	2084
2017	11 to 20 years in the federal public service	30	31	15	6	2	11	4	73	10	2352
2017	More than 20 years in the federal public service	31	32	14	6	4	8	5	73	11	767
2014	Less than 3 years in the federal public service	26	19	16	2	1	21	15	70	5	347
2014	3 to 10 years in the federal public service	26	33	16	5	2	16	2	72	9	3129
2014	11 to 20 years in the federal public service	27	34	15	6	4	12	3	71	11	2093
2014	More than 20 years in the federal public service	29	32	14	6	2	10	6	74	10	956
2011	Less than 3 years in the federal public service	33	24	14	3	1	23	3	77	5	933
2011	3 to 10 years in the federal public service	28	32	16	5	3	14	2	71	10	3643
2011	11 to 20 years in the federal public service	28	32	15	7	5	10	3	69	14	1536
2011	More than 20 years in the federal public service	27	32	16	5	4	10	6	70	11	1082
2008	Less than 3 years in the federal public service	37	25	11	4	1	16	6	79	7	1553
2008	3 to 10 years in the federal public service	31	31	16	7	4	9	3	70	13	2950
2008	11 to 20 years in the federal public service	30	31	16	8	4	6	5	68	14	1144
2008	More than 20 years in the federal public service	32	32	13	7	5	5	6	72	14	1076

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	4	96	692
2017	3 to 10 years in the federal public service	11	89	2083
2017	11 to 20 years in the federal public service	9	91	2353
2017	More than 20 years in the federal public service	10	90	769
2014	Less than 3 years in the federal public service	4	96	348
2014	3 to 10 years in the federal public service	8	92	3123
2014	11 to 20 years in the federal public service	7	93	2094
2014	More than 20 years in the federal public service	9	91	949

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	48	28
2017	3 to 10 years in the federal public service	39	211
2017	11 to 20 years in the federal public service	32	223
2017	More than 20 years in the federal public service	27	80
2014	3 to 10 years in the federal public service	36	230
2014	11 to 20 years in the federal public service	31	148
2014	More than 20 years in the federal public service	33	82

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	59	28
2017	3 to 10 years in the federal public service	76	211
2017	11 to 20 years in the federal public service	85	223
2017	More than 20 years in the federal public service	81	80
2014	Less than 3 years in the federal public service	76	13
2014	3 to 10 years in the federal public service	77	230
2014	11 to 20 years in the federal public service	80	148
2014	More than 20 years in the federal public service	79	82

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	28
2017	3 to 10 years in the federal public service	3	211
2017	11 to 20 years in the federal public service	3	223
2014	3 to 10 years in the federal public service	5	230

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	4	211
2017	More than 20 years in the federal public service	0	80
2014	Less than 3 years in the federal public service	0	13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	16	28
2017	3 to 10 years in the federal public service	5	211
2017	11 to 20 years in the federal public service	8	223
2017	More than 20 years in the federal public service	13	80
2014	3 to 10 years in the federal public service	6	230
2014	11 to 20 years in the federal public service	8	148

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	18	28
2017	3 to 10 years in the federal public service	10	211
2017	11 to 20 years in the federal public service	5	223
2014	3 to 10 years in the federal public service	8	230
2014	11 to 20 years in the federal public service	5	148
2014	More than 20 years in the federal public service	12	82

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	211
2017	11 to 20 years in the federal public service	5	223
2014	3 to 10 years in the federal public service	5	230
2014	11 to 20 years in the federal public service	11	148
2014	More than 20 years in the federal public service	8	82

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	52	28
2017	3 to 10 years in the federal public service	29	212
2017	11 to 20 years in the federal public service	29	219
2017	More than 20 years in the federal public service	35	79
2014	3 to 10 years in the federal public service	28	230
2014	11 to 20 years in the federal public service	24	149
2014	More than 20 years in the federal public service	20	82

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	30	28
2017	3 to 10 years in the federal public service	24	212
2017	11 to 20 years in the federal public service	24	219
2017	More than 20 years in the federal public service	19	79
2014	3 to 10 years in the federal public service	16	230
2014	11 to 20 years in the federal public service	16	149
2014	More than 20 years in the federal public service	16	82

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	15	212
2017	11 to 20 years in the federal public service	16	219
2017	More than 20 years in the federal public service	18	79
2014	3 to 10 years in the federal public service	18	230
2014	11 to 20 years in the federal public service	15	149
2014	More than 20 years in the federal public service	13	82

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	5	212
2017	11 to 20 years in the federal public service	8	219
2014	3 to 10 years in the federal public service	7	230
2014	11 to 20 years in the federal public service	4	149

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	25	28
2017	3 to 10 years in the federal public service	23	212
2017	11 to 20 years in the federal public service	16	219
2017	More than 20 years in the federal public service	37	79
2014	Less than 3 years in the federal public service	49	13
2014	3 to 10 years in the federal public service	22	230
2014	11 to 20 years in the federal public service	21	149
2014	More than 20 years in the federal public service	36	82

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	22	28
2017	3 to 10 years in the federal public service	27	212
2017	11 to 20 years in the federal public service	23	219
2017	More than 20 years in the federal public service	13	79
2014	3 to 10 years in the federal public service	17	230
2014	11 to 20 years in the federal public service	17	149
2014	More than 20 years in the federal public service	19	82

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	28
2017	3 to 10 years in the federal public service	6	212
2017	More than 20 years in the federal public service	0	79
2014	Less than 3 years in the federal public service	0	13
2014	3 to 10 years in the federal public service	3	230
2014	More than 20 years in the federal public service	0	82

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	28
2017	More than 20 years in the federal public service	0	79

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	212
2017	11 to 20 years in the federal public service	8	219
2014	3 to 10 years in the federal public service	9	230
2014	11 to 20 years in the federal public service	6	149

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	25	212
2017	11 to 20 years in the federal public service	18	219
2017	More than 20 years in the federal public service	11	79
2014	3 to 10 years in the federal public service	15	230
2014	11 to 20 years in the federal public service	19	149
2014	More than 20 years in the federal public service	16	82

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	28
2017	More than 20 years in the federal public service	0	79

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	212
2017	11 to 20 years in the federal public service	14	219
2017	More than 20 years in the federal public service	20	79
2014	Less than 3 years in the federal public service	0	13
2014	3 to 10 years in the federal public service	15	230
2014	11 to 20 years in the federal public service	16	149
2014	More than 20 years in the federal public service	24	82

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	28
2017	3 to 10 years in the federal public service	212
2017	More than 20 years in the federal public service	79
2014	Less than 3 years in the federal public service	13
2014	11 to 20 years in the federal public service	149
2014	More than 20 years in the federal public service	82

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	17	212
2017	11 to 20 years in the federal public service	20	219
2017	More than 20 years in the federal public service	18	79
2014	Less than 3 years in the federal public service	44	13
2014	3 to 10 years in the federal public service	27	230
2014	11 to 20 years in the federal public service	33	149
2014	More than 20 years in the federal public service	34	82

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	21	28
2017	3 to 10 years in the federal public service	27	212
2017	11 to 20 years in the federal public service	27	222
2017	More than 20 years in the federal public service	40	79
2014	Less than 3 years in the federal public service	0	13
2014	3 to 10 years in the federal public service	26	231
2014	11 to 20 years in the federal public service	28	147
2014	More than 20 years in the federal public service	26	82

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	13	212
2017	11 to 20 years in the federal public service	9	222
2017	More than 20 years in the federal public service	16	79
2014	Less than 3 years in the federal public service	0	13
2014	3 to 10 years in the federal public service	15	231
2014	11 to 20 years in the federal public service	15	147
2014	More than 20 years in the federal public service	12	82

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	28
2017	3 to 10 years in the federal public service	5	212
2017	11 to 20 years in the federal public service	5	222
2017	More than 20 years in the federal public service	8	79
2014	Less than 3 years in the federal public service	0	13
2014	3 to 10 years in the federal public service	5	231
2014	11 to 20 years in the federal public service	9	147
2014	More than 20 years in the federal public service	8	82

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	212
2017	11 to 20 years in the federal public service	13	222
2017	More than 20 years in the federal public service	21	79
2014	3 to 10 years in the federal public service	13	231
2014	11 to 20 years in the federal public service	21	147
2014	More than 20 years in the federal public service	16	82

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	28
2017	3 to 10 years in the federal public service	6	212
2017	11 to 20 years in the federal public service	4	222
2017	More than 20 years in the federal public service	15	79
2014	Less than 3 years in the federal public service	0	13
2014	3 to 10 years in the federal public service	5	231
2014	11 to 20 years in the federal public service	8	147

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	28
2017	3 to 10 years in the federal public service	3	212
2017	11 to 20 years in the federal public service	4	222
2017	More than 20 years in the federal public service	9	79
2014	3 to 10 years in the federal public service	5	231
2014	11 to 20 years in the federal public service	7	147
2014	More than 20 years in the federal public service	8	82

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	7	212
2017	11 to 20 years in the federal public service	7	222
2017	More than 20 years in the federal public service	14	79
2014	Less than 3 years in the federal public service	0	13
2014	3 to 10 years in the federal public service	11	231
2014	More than 20 years in the federal public service	9	82

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	7	212
2017	11 to 20 years in the federal public service	8	222
2017	More than 20 years in the federal public service	9	79
2014	3 to 10 years in the federal public service	5	231
2014	11 to 20 years in the federal public service	7	147

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	59	28
2017	3 to 10 years in the federal public service	59	212
2017	11 to 20 years in the federal public service	54	222
2017	More than 20 years in the federal public service	40	79
2014	Less than 3 years in the federal public service	82	13
2014	3 to 10 years in the federal public service	53	231
2014	11 to 20 years in the federal public service	55	147
2014	More than 20 years in the federal public service	50	82

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	7	204
2017	11 to 20 years in the federal public service	4	214
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	6	216
2014	More than 20 years in the federal public service	10	74

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	41	28
2017	3 to 10 years in the federal public service	20	204
2017	11 to 20 years in the federal public service	10	214
2017	More than 20 years in the federal public service	12	72
2014	3 to 10 years in the federal public service	18	216
2014	More than 20 years in the federal public service	6	74

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	5	204
2017	11 to 20 years in the federal public service	3	214
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	3	216

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	28
2017	11 to 20 years in the federal public service	3	214
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	3	216

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	4	204
2017	11 to 20 years in the federal public service	4	214
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	5	216
2014	11 to 20 years in the federal public service	5	137

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	13	204
2017	11 to 20 years in the federal public service	13	214
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	7	216
2014	11 to 20 years in the federal public service	8	137

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	20	28
2017	3 to 10 years in the federal public service	12	204
2017	11 to 20 years in the federal public service	8	214
2017	More than 20 years in the federal public service	11	72
2014	3 to 10 years in the federal public service	15	216
2014	11 to 20 years in the federal public service	8	137
2014	More than 20 years in the federal public service	8	74

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	204
2017	11 to 20 years in the federal public service	10	214
2017	More than 20 years in the federal public service	9	72
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	6	216
2014	11 to 20 years in the federal public service	10	137
2014	More than 20 years in the federal public service	9	74

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	25	204
2017	11 to 20 years in the federal public service	22	214
2017	More than 20 years in the federal public service	23	72
2014	3 to 10 years in the federal public service	25	216
2014	11 to 20 years in the federal public service	25	137
2014	More than 20 years in the federal public service	16	74

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	204
2017	11 to 20 years in the federal public service	5	214
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	13	216
2014	11 to 20 years in the federal public service	9	137
2014	More than 20 years in the federal public service	10	74

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	18	28
2017	3 to 10 years in the federal public service	40	204
2017	11 to 20 years in the federal public service	46	214
2017	More than 20 years in the federal public service	39	72
2014	Less than 3 years in the federal public service	65	11
2014	3 to 10 years in the federal public service	48	216
2014	11 to 20 years in the federal public service	50	137
2014	More than 20 years in the federal public service	44	74

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	28
2014	3 to 10 years in the federal public service	2	216
2014	11 to 20 years in the federal public service	3	137

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	65	28
2017	3 to 10 years in the federal public service	60	204
2017	11 to 20 years in the federal public service	66	214
2017	More than 20 years in the federal public service	64	72
2014	Less than 3 years in the federal public service	62	11
2014	3 to 10 years in the federal public service	63	216
2014	11 to 20 years in the federal public service	63	137
2014	More than 20 years in the federal public service	66	74

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	28

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	17	28
2017	3 to 10 years in the federal public service	11	204
2017	11 to 20 years in the federal public service	15	214
2017	More than 20 years in the federal public service	15	72
2014	3 to 10 years in the federal public service	12	216
2014	11 to 20 years in the federal public service	9	137
2014	More than 20 years in the federal public service	8	74

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	80	20	28
2017	3 to 10 years in the federal public service	87	13	212
2017	11 to 20 years in the federal public service	89	11	222
2017	More than 20 years in the federal public service	91	9	80

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	10	13	2	1	39	12	68	5	694
2017	3 to 10 years in the federal public service	15	15	20	3	4	33	10	53	12	2091
2017	11 to 20 years in the federal public service	14	17	22	3	4	35	6	52	11	2354
2017	More than 20 years in the federal public service	18	20	21	3	5	29	4	57	12	772
2014	Less than 3 years in the federal public service	19	11	15	2	1	36	16	62	6	347
2014	3 to 10 years in the federal public service	13	15	19	3	3	37	10	53	11	3130
2014	11 to 20 years in the federal public service	13	15	22	3	3	36	8	50	11	2098
2014	More than 20 years in the federal public service	18	18	22	3	3	31	5	57	9	955

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	27	12	2	0	15	3	83	2	694
2017	3 to 10 years in the federal public service	28	31	18	4	4	14	2	70	9	2091
2017	11 to 20 years in the federal public service	30	33	17	3	3	13	1	73	7	2346
2017	More than 20 years in the federal public service	33	34	14	4	4	9	1	75	9	769
2014	Less than 3 years in the federal public service	37	22	15	2	1	20	4	77	4	348
2014	3 to 10 years in the federal public service	25	29	18	3	3	20	2	69	8	3131
2014	11 to 20 years in the federal public service	25	29	21	3	2	18	2	67	7	2099
2014	More than 20 years in the federal public service	29	29	20	3	3	15	1	68	8	956
2011	Less than 3 years in the federal public service	44	30	11	2	1	11	0	84	4	933
2011	3 to 10 years in the federal public service	34	33	15	4	3	11	0	76	7	3642
2011	11 to 20 years in the federal public service	31	36	15	5	3	9	0	74	9	1533
2011	More than 20 years in the federal public service	37	34	15	4	2	7	0	77	7	1088

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	27	20	14	21	1	1	44	36	696
2017	3 to 10 years in the federal public service	14	21	21	16	26	0	2	36	42	2085
2017	11 to 20 years in the federal public service	20	24	20	14	19	1	2	45	34	2351
2017	More than 20 years in the federal public service	24	27	18	12	17	0	2	52	29	771

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	31	23	10	5	1	62	15	697
2017	3 to 10 years in the federal public service	14	28	28	17	12	1	43	29	2085
2017	11 to 20 years in the federal public service	12	26	27	19	15	1	39	34	2351
2017	More than 20 years in the federal public service	14	27	27	17	14	1	41	32	769

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	31	16	5	3	1	3	75	9	695
2017	3 to 10 years in the federal public service	21	32	23	13	8	1	2	54	22	2087
2017	11 to 20 years in the federal public service	16	28	25	17	11	1	2	45	29	2347
2017	More than 20 years in the federal public service	16	30	25	15	11	0	2	47	27	765

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	29	16	13	7	1	2	63	20	696
2017	3 to 10 years in the federal public service	18	23	23	16	16	1	2	42	34	2087
2017	11 to 20 years in the federal public service	14	22	25	19	18	1	2	37	37	2349
2017	More than 20 years in the federal public service	15	23	26	17	16	1	2	40	34	770

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	20	9	2	2	1	6	86	5	695
2017	3 to 10 years in the federal public service	41	25	15	5	5	1	8	72	12	2078
2017	11 to 20 years in the federal public service	34	26	16	7	6	1	10	67	15	2345
2017	More than 20 years in the federal public service	34	26	16	6	5	1	12	69	13	770

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	32	16	7	5	0	72	12	694
2017	3 to 10 years in the federal public service	27	30	22	12	9	1	57	21	2087
2017	11 to 20 years in the federal public service	22	30	24	13	10	1	53	23	2339
2017	More than 20 years in the federal public service	27	34	22	10	6	1	62	17	770

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	33	14	6	4	1	2	75	10	694
2017	3 to 10 years in the federal public service	25	33	21	11	7	1	2	60	18	2085
2017	11 to 20 years in the federal public service	22	33	23	12	8	1	1	55	21	2339
2017	More than 20 years in the federal public service	23	34	21	13	8	0	1	58	21	770

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	32	17	6	3	1	1	72	10	692
2017	3 to 10 years in the federal public service	22	33	23	13	8	1	2	56	21	2080
2017	11 to 20 years in the federal public service	17	31	26	16	9	0	2	48	26	2338
2017	More than 20 years in the federal public service	17	31	23	17	9	1	2	50	26	770

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	31	18	6	5	1	2	70	11	693
2017	3 to 10 years in the federal public service	26	32	20	11	8	1	2	60	20	2082
2017	11 to 20 years in the federal public service	22	33	21	12	8	1	2	57	21	2338
2017	More than 20 years in the federal public service	27	33	19	12	8	0	1	61	20	771

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	34	16	5	3	0	2	75	8	693
2017	3 to 10 years in the federal public service	30	32	20	9	5	1	2	64	15	2081
2017	11 to 20 years in the federal public service	25	32	22	11	7	1	2	59	18	2327
2017	More than 20 years in the federal public service	24	30	23	12	8	1	2	56	21	770

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	24	11	4	2	1	83	6	696
2017	3 to 10 years in the federal public service	47	27	14	6	4	2	75	11	2093
2017	11 to 20 years in the federal public service	46	26	14	7	5	2	74	12	2348
2017	More than 20 years in the federal public service	51	23	13	6	5	2	76	11	772

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	81	9	4	1	1	0	4	94	3	694
2017	3 to 10 years in the federal public service	68	13	6	4	4	2	4	85	9	2087
2017	11 to 20 years in the federal public service	65	15	7	5	4	1	4	84	9	2356
2017	More than 20 years in the federal public service	67	14	6	4	4	1	3	85	9	771

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	19	8	2	1	2	88	4	695
2017	3 to 10 years in the federal public service	51	28	11	4	3	3	81	7	2087
2017	11 to 20 years in the federal public service	49	31	10	4	3	3	83	7	2354
2017	More than 20 years in the federal public service	55	28	9	4	2	2	85	6	772

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	16	5	3	1	0	3	91	4	693
2017	3 to 10 years in the federal public service	55	21	10	6	5	0	3	78	11	2091
2017	11 to 20 years in the federal public service	52	23	11	6	5	1	2	77	12	2349
2017	More than 20 years in the federal public service	56	22	8	6	6	0	2	80	12	769

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	7	1	1	1	0	22	97	2	695
2017	3 to 10 years in the federal public service	51	11	4	2	1	0	30	89	5	2090
2017	11 to 20 years in the federal public service	46	16	6	3	1	1	27	87	5	2347
2017	More than 20 years in the federal public service	48	17	7	3	1	0	24	85	5	770

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	14	5	2	1	1	5	91	4	690
2017	3 to 10 years in the federal public service	60	20	8	3	1	1	7	87	4	2082
2017	11 to 20 years in the federal public service	60	21	7	3	1	1	8	88	4	2337
2017	More than 20 years in the federal public service	64	20	6	2	1	0	6	90	3	765

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	17	11	7	10	1	2	71	18	694
2017	3 to 10 years in the federal public service	59	19	8	4	5	1	5	83	9	2089
2017	11 to 20 years in the federal public service	64	18	7	3	3	1	5	87	6	2352
2017	More than 20 years in the federal public service	68	18	5	2	2	0	5	90	4	773

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	26	11	3	1	1	1	85	4	696
2017	3 to 10 years in the federal public service	49	31	11	4	2	1	3	82	6	2085
2017	11 to 20 years in the federal public service	46	30	13	5	2	0	3	79	7	2346
2017	More than 20 years in the federal public service	50	31	10	3	2	0	3	84	6	771

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	40	31	7	3	0	0	59	10	696
2017	3 to 10 years in the federal public service	10	32	37	13	7	0	0	43	20	2086
2017	11 to 20 years in the federal public service	9	28	40	15	8	0	0	37	23	2358
2017	More than 20 years in the federal public service	10	27	40	13	8	1	1	38	22	769

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	11	35	30	18	1	1	48	16	694
2017	3 to 10 years in the federal public service	9	19	42	21	8	0	0	30	28	2091
2017	11 to 20 years in the federal public service	10	22	42	19	6	0	1	25	33	2351
2017	More than 20 years in the federal public service	11	20	41	21	6	0	0	27	32	772

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	37	17	6	3	6	72	10	695
2017	3 to 10 years in the federal public service	30	40	14	7	6	2	73	13	2093
2017	11 to 20 years in the federal public service	35	42	11	6	5	1	78	11	2354
2017	More than 20 years in the federal public service	41	37	11	4	4	3	80	9	768

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	38	13	11	3	3	72	15	697
2017	3 to 10 years in the federal public service	18	41	16	14	10	2	59	24	2089
2017	11 to 20 years in the federal public service	18	39	16	14	11	1	58	25	2354
2017	More than 20 years in the federal public service	22	41	11	14	11	1	64	25	772

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	10	90	694
2017	3 to 10 years in the federal public service	22	78	2088
2017	11 to 20 years in the federal public service	23	77	2353
2017	More than 20 years in the federal public service	19	81	770
2014	Less than 3 years in the federal public service	12	88	344
2014	3 to 10 years in the federal public service	18	82	3126
2014	11 to 20 years in the federal public service	18	82	2094
2014	More than 20 years in the federal public service	14	86	956

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	82	18	71
2017	3 to 10 years in the federal public service	82	18	459
2017	11 to 20 years in the federal public service	80	20	522
2017	More than 20 years in the federal public service	86	14	151
2014	Less than 3 years in the federal public service	69	31	39
2014	3 to 10 years in the federal public service	80	20	556
2014	11 to 20 years in the federal public service	79	21	375
2014	More than 20 years in the federal public service	84	16	141

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	31	7	6	0	0	0	86	6	58
2017	3 to 10 years in the federal public service	50	32	7	7	3	1	1	84	9	374
2017	11 to 20 years in the federal public service	48	35	7	6	3	0	0	84	9	426
2017	More than 20 years in the federal public service	53	27	1	14	6	0	0	79	19	130
2014	Less than 3 years in the federal public service	58	29	6	0	0	0	8	94	0	28
2014	3 to 10 years in the federal public service	50	33	7	6	3	0	1	84	9	452
2014	11 to 20 years in the federal public service	54	31	6	6	2	1	0	86	8	299
2014	More than 20 years in the federal public service	45	36	4	10	2	0	2	83	13	119

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	22	20	13	19	3	2	21	79	697
2017	3 to 10 years in the federal public service	19	21	22	15	20	3	1	19	81	2094
2017	11 to 20 years in the federal public service	30	25	19	11	11	4	1	31	69	2358
2017	More than 20 years in the federal public service	35	25	18	9	8	5	1	37	63	773

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	40	504
2017	3 to 10 years in the federal public service	28	1621
2017	11 to 20 years in the federal public service	18	1543
2017	More than 20 years in the federal public service	11	454

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	46	504
2017	3 to 10 years in the federal public service	45	1621
2017	11 to 20 years in the federal public service	35	1543
2017	More than 20 years in the federal public service	26	454

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	504
2017	3 to 10 years in the federal public service	22	1621
2017	11 to 20 years in the federal public service	19	1543
2017	More than 20 years in the federal public service	14	454

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	504
2017	3 to 10 years in the federal public service	45	1621
2017	11 to 20 years in the federal public service	47	1543
2017	More than 20 years in the federal public service	43	454

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	2	504
2017	3 to 10 years in the federal public service	11	1621
2017	11 to 20 years in the federal public service	7	1543
2017	More than 20 years in the federal public service	4	454

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	45	504
2017	3 to 10 years in the federal public service	36	1621
2017	11 to 20 years in the federal public service	44	1543
2017	More than 20 years in the federal public service	47	454

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	3	52	19	10	4	11	499
2017	3 to 10 years in the federal public service	3	40	19	13	7	19	1587
2017	11 to 20 years in the federal public service	5	45	20	11	5	14	1510
2017	More than 20 years in the federal public service	5	47	17	10	6	15	444

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	26	14	14	19	2	6	48	36	510
2017	3 to 10 years in the federal public service	8	20	15	19	28	3	7	31	53	1620
2017	11 to 20 years in the federal public service	9	21	17	18	25	2	8	34	48	1544
2017	More than 20 years in the federal public service	8	22	16	17	24	4	10	34	47	459

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	11	12	19	47	1	4	17	70	510
2017	3 to 10 years in the federal public service	2	7	9	18	57	3	5	9	81	1621
2017	11 to 20 years in the federal public service	2	8	11	17	51	3	7	12	76	1542
2017	More than 20 years in the federal public service	2	9	11	18	48	3	9	13	74	456

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Health Canada by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me