2017 Public Service Employee Survey Results for Health Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	40	46	6	6	1	86	7	124
2017	FI-01	44	36	6	11	3	81	14	36
2017	FI-02	55	38	7	0	0	93	0	29
2017	FI-03	24	61	8	7	0	85	7	38
2017	FI-04	43	47	5	5	0	89	5	19
2014	FI	38	46	4	8	4	84	12	161
2014	FI-01	38	46	2	12	2	83	15	48
2014	FI-02	44	37	9	2	7	81	9	43
2014	FI-03	38	56	0	3	3	95	5	39
2014	FI-04	31	41	3	17	7	72	24	29
2011	FI	35	45	7	9	4	80	13	181
2011	FI-01	42	40	6	6	6	83	12	52
2011	FI-02	29	47	5	13	5	76	18	55
2011	FI-03	39	45	7	9	0	84	9	44
2011	FI-04	28	48	14	7	3	76	10	29
2008	FI	49	42	3	5	1	92	6	177
2008	FI-01	44	52	0	4	0	96	4	50
2008	FI-02	45	47	2	6	0	92	6	51
2008	FI-03	52	38	8	2	0	90	2	48
2008	FI-04	63	21	0	8	8	83	17	24

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	75	22	1	0	1	1	1	98	1	124
2017	FI-01	75	19	0	0	3	0	3	97	3	36
2017	FI-02	72	28	0	0	0	0	0	100	0	29
2017	FI-03	66	29	3	0	0	3	0	97	0	38
2017	FI-04	95	5	0	0	0	0	0	100	0	19
2014	FI	73	20	2	1	0	2	1	97	1	161
2014	FI-01	71	19	2	2	0	4	2	96	2	48
2014	FI-02	72	23	2	0	0	0	2	98	0	43
2014	FI-03	79	18	0	3	0	0	0	97	3	39
2014	FI-04	76	17	3	0	0	3	0	96	0	29
2011	FI	72	19	2	4	1	1	1	93	5	181
2011	FI-01	75	17	2	4	0	0	2	94	4	52
2011	FI-02	73	24	0	2	2	0	0	96	4	55
2011	FI-03	70	14	7	7	0	0	2	86	7	44
2011	FI-04	69	21	0	3	0	7	0	96	4	29
2008	FI	72	21	2	4	0	1	1	94	4	177
2008	FI-01	76	16	2	6	0	0	0	92	6	50
2008	FI-02	73	20	4	4	0	0	0	92	4	51
2008	FI-03	67	25	0	4	0	2	2	96	4	48
2008	FI-04	67	29	4	0	0	0	0	96	0	24

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	61	28	4	4	2	0	2	90	6	124
2017	FI-01	61	22	3	3	6	0	6	88	9	36
2017	FI-02	62	31	7	0	0	0	0	93	0	29
2017	FI-03	58	32	3	8	0	0	0	89	8	38
2017	FI-04	68	21	5	5	0	0	0	89	5	19
2014	FI	65	18	6	7	1	0	2	85	9	160
2014	FI-01	62	21	6	4	0	0	6	89	5	47
2014	FI-02	58	23	7	9	2	0	0	81	12	43
2014	FI-03	74	15	5	5	0	0	0	90	5	39
2014	FI-04	69	10	0	14	4	0	3	82	18	29
2011	FI	71	15	6	3	3	0	1	87	7	181
2011	FI-01	85	8	2	4	0	0	2	94	4	52
2011	FI-02	71	22	4	0	4	0	0	93	4	55
2011	FI-03	66	9	11	7	5	0	2	77	12	44
2011	FI-04	55	24	10	3	7	0	0	79	10	29
2008	FI	60	20	5	6	8	1	1	80	14	176
2008	FI-01	71	12	6	8	2	0	0	84	10	49
2008	FI-02	65	18	4	8	4	2	0	84	12	51
2008	FI-03	50	25	8	0	15	0	2	77	15	48
2008	FI-04	42	29	0	13	17	0	0	71	29	24

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	37	35	12	10	6	0	73	15	124
2017	FI-01	33	33	11	14	8	0	67	22	36
2017	FI-02	38	41	3	7	10	0	79	17	29
2017	FI-03	32	40	18	10	0	0	72	10	38
2017	FI-04	49	25	16	5	5	0	73	11	19
2014	FI	44	37	6	9	4	0	80	14	161
2014	FI-01	48	39	4	6	2	0	88	8	48
2014	FI-02	40	35	7	14	5	0	74	19	43
2014	FI-03	41	36	8	10	5	0	77	15	39
2014	FI-04	48	31	7	7	7	0	79	14	29
2011	FI	51	32	8	6	3	1	83	9	180
2011	FI-01	49	33	6	6	6	0	82	12	51
2011	FI-02	51	31	15	2	2	0	82	4	55
2011	FI-03	52	34	2	7	2	2	88	9	44
2011	FI-04	55	24	7	10	3	0	79	14	29

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	27	52	7	7	5	1	0	80	12	124
2017	FI-01	31	44	3	8	14	0	0	75	22	36
2017	FI-02	21	62	10	7	0	0	0	83	7	29
2017	FI-03	21	60	8	11	0	0	0	81	11	38
2017	FI-04	42	38	11	0	5	4	0	83	6	19
2014	FI	30	42	11	12	5	0	0	72	17	161
2014	FI-01	33	40	8	15	4	0	0	73	19	48
2014	FI-02	33	44	9	9	5	0	0	77	14	43
2014	FI-03	26	46	13	10	5	0	0	72	15	39
2014	FI-04	31	35	14	14	7	0	0	66	21	29
2011	FI	29	39	15	9	8	0	0	69	17	181
2011	FI-01	27	29	15	12	17	0	0	56	29	52
2011	FI-02	25	42	15	11	7	0	0	67	18	55
2011	FI-03	30	52	11	5	2	0	0	82	7	44
2011	FI-04	41	34	17	7	0	0	0	76	7	29
2008	FI	28	44	14	9	4	0	1	73	13	177
2008	FI-01	14	58	16	8	4	0	0	72	12	50
2008	FI-02	39	27	18	10	6	0	0	67	16	51
2008	FI-03	31	40	15	13	2	0	0	71	15	48
2008	FI-04	29	58	4	4	0	0	4	91	4	24

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	41	43	8	6	2	0	84	8	124
2017	FI-01	47	36	6	6	6	0	83	11	36
2017	FI-02	31	45	14	10	0	0	76	10	29
2017	FI-03	29	55	8	5	3	0	84	8	38
2017	FI-04	59	35	5	0	0	0	95	0	19
2014	FI	42	39	10	6	3	0	81	9	161
2014	FI-01	35	44	10	8	2	0	79	10	48
2014	FI-02	44	28	14	7	7	0	72	14	43
2014	FI-03	41	44	10	5	0	0	85	5	39
2014	FI-04	55	38	3	0	3	0	93	3	29
2011	FI	44	36	9	6	4	0	81	10	181
2011	FI-01	40	29	13	6	12	0	69	17	52
2011	FI-02	38	42	5	13	2	0	80	15	55
2011	FI-03	52	32	16	0	0	0	84	0	44
2011	FI-04	52	45	0	0	3	0	97	3	29
2008	FI	34	49	10	6	1	1	84	6	177
2008	FI-01	28	46	16	6	2	2	76	8	50
2008	FI-02	24	63	6	8	0	0	86	8	51
2008	FI-03	44	40	10	6	0	0	83	6	48
2008	FI-04	46	54	0	0	0	0	100	0	24

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	47	39	7	6	1	86	7	124
2017	FI-01	53	33	3	8	3	86	11	36
2017	FI-02	38	45	10	7	0	83	7	29
2017	FI-03	34	55	8	3	0	89	3	38
2017	FI-04	70	15	9	6	0	85	6	19
2014	FI	50	34	6	8	3	84	11	161
2014	FI-01	39	39	4	13	4	79	17	48
2014	FI-02	44	37	9	5	5	81	9	43
2014	FI-03	54	36	8	3	0	90	3	39
2014	FI-04	72	17	0	7	3	90	10	29
2011	FI	48	39	6	3	4	87	8	181
2011	FI-01	38	38	6	6	12	77	17	52
2011	FI-02	47	38	7	5	2	85	7	55
2011	FI-03	48	45	7	0	0	93	0	44
2011	FI-04	62	34	0	0	3	97	3	29
2008	FI	47	41	6	5	1	89	5	177
2008	FI-01	36	46	12	6	0	82	6	50
2008	FI-02	41	43	10	4	2	84	6	51
2008	FI-03	56	40	0	4	0	96	4	48
2008	FI-04	63	38	0	0	0	100	0	24

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	50	40	6	2	1	0	0	90	3	124
2017	FI-01	44	42	11	0	3	0	0	86	3	36
2017	FI-02	45	41	7	7	0	0	0	86	7	29
2017	FI-03	42	50	5	3	0	0	0	92	3	38
2017	FI-04	79	21	0	0	0	0	0	100	0	19
2014	FI	52	30	8	6	3	1	1	83	9	159
2014	FI-01	46	40	8	4	2	0	0	85	6	48
2014	FI-02	52	24	10	12	2	0	0	76	14	42
2014	FI-03	59	26	8	3	3	0	3	87	5	39
2014	FI-04	52	24	7	7	3	3	3	81	11	29

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	46	34	10	7	3	80	10	124
2017	FI-01	53	33	6	3	6	86	8	36
2017	FI-02	52	38	7	3	0	90	3	29
2017	FI-03	48	32	11	7	3	79	10	38
2017	FI-04	22	30	21	22	5	52	27	19
2014	FI	44	33	6	11	6	77	17	161
2014	FI-01	52	35	8	2	2	88	4	48
2014	FI-02	49	30	5	9	7	79	16	43
2014	FI-03	44	36	0	21	0	79	21	39
2014	FI-04	24	31	14	10	21	55	31	29
2011	FI	43	31	9	8	8	74	17	181
2011	FI-01	48	27	6	12	8	75	19	52
2011	FI-02	45	27	16	5	5	73	11	55
2011	FI-03	45	32	9	2	11	77	14	44
2011	FI-04	28	41	3	17	10	69	28	29

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	27	11	5	9	1	12	72	16	124
2017	FI-01	33	19	11	6	11	3	17	66	21	36
2017	FI-02	41	24	10	3	10	0	10	73	15	29
2017	FI-03	39	39	11	3	3	0	5	83	6	38
2017	FI-04	31	15	5	11	16	0	22	59	34	19
2014	FI	35	20	9	9	13	1	13	65	25	161
2014	FI-01	32	25	10	6	8	2	17	69	18	48
2014	FI-02	51	23	2	7	12	2	2	78	20	43
2014	FI-03	33	21	13	8	18	0	8	58	28	39
2014	FI-04	21	10	7	17	14	0	31	45	45	29
2011	FI	31	23	12	10	14	0	9	60	26	180
2011	FI-01	31	20	14	10	16	0	10	57	28	51
2011	FI-02	38	25	13	11	7	0	5	67	19	55
2011	FI-03	39	23	16	7	14	0	2	63	21	44
2011	FI-04	7	24	3	14	24	0	28	43	52	29
2008	FI	37	25	11	11	10	2	3	66	22	177
2008	FI-01	36	24	12	12	10	4	2	64	23	50
2008	FI-02	33	29	12	6	12	2	6	68	19	51
2008	FI-03	46	25	4	19	6	0	0	71	25	48
2008	FI-04	29	25	21	4	13	0	8	59	18	24

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	28	51	10	9	2	79	11	124
2017	FI-01	22	53	11	11	3	75	14	36
2017	FI-02	34	52	7	7	0	86	7	29
2017	FI-03	31	48	11	8	3	79	11	38
2017	FI-04	21	52	11	11	5	73	16	19
2014	FI	33	44	11	6	6	77	12	161
2014	FI-01	33	44	17	2	4	77	6	48
2014	FI-02	35	37	9	12	7	72	19	43
2014	FI-03	28	49	13	8	3	77	10	39
2014	FI-04	34	52	0	3	10	86	14	29
2011	FI	34	42	13	3	7	76	11	180
2011	FI-01	35	35	17	4	10	69	13	52
2011	FI-02	27	49	11	7	5	76	13	55
2011	FI-03	40	42	14	0	5	81	5	43
2011	FI-04	41	38	10	0	10	79	10	29
2008	FI	32	43	11	8	5	75	14	177
2008	FI-01	18	54	14	10	4	72	14	50
2008	FI-02	31	49	8	4	8	80	12	51
2008	FI-03	38	27	15	17	4	65	21	48
2008	FI-04	46	42	8	0	4	88	4	24

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	23	49	11	9	7	1	0	73	16	124
2017	FI-01	28	42	8	8	11	3	0	71	20	36
2017	FI-02	34	41	7	7	10	0	0	76	17	29
2017	FI-03	21	52	13	13	0	0	0	73	13	38
2017	FI-04	5	63	16	5	11	0	0	68	16	19
2014	FI	24	40	14	12	10	1	0	64	22	161
2014	FI-01	37	36	8	8	8	2	0	75	17	48
2014	FI-02	26	40	16	5	14	0	0	65	19	43
2014	FI-03	15	41	15	21	8	0	0	56	28	39
2014	FI-04	10	48	14	17	10	0	0	59	28	29
2011	FI	22	39	15	12	11	1	1	62	23	181
2011	FI-01	25	33	13	12	15	2	0	59	27	52
2011	FI-02	20	44	13	13	9	0	2	65	22	55
2011	FI-03	23	45	11	11	7	0	2	70	19	44
2011	FI-04	17	34	24	10	14	0	0	52	24	29

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	28	46	10	11	5	74	15	124
2017	FI-01	28	42	8	11	11	69	22	36
2017	FI-02	24	42	20	14	0	66	14	29
2017	FI-03	29	50	11	8	3	79	11	38
2017	FI-04	32	52	0	11	5	84	16	19

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	46	10	5	3	0	82	8	123
2017	FI-01	31	50	8	6	6	0	81	11	36
2017	FI-02	43	43	11	4	0	0	86	4	28
2017	FI-03	27	52	13	5	3	0	79	8	38
2017	FI-04	52	32	5	5	5	0	84	11	19
2014	FI	40	42	11	2	4	1	83	6	161
2014	FI-01	37	38	10	6	6	2	77	13	48
2014	FI-02	40	40	19	0	2	0	79	2	43
2014	FI-03	38	51	5	0	5	0	90	5	39
2014	FI-04	48	41	7	0	3	0	90	3	29
2011	FI	39	39	16	2	3	1	79	5	180
2011	FI-01	33	42	13	6	4	2	76	10	52
2011	FI-02	33	49	15	0	4	0	82	4	55
2011	FI-03	48	27	25	0	0	0	75	0	44
2011	FI-04	54	29	11	4	4	0	82	7	28
2008	FI	44	39	7	7	3	0	83	10	177
2008	FI-01	36	46	6	12	0	0	82	12	50
2008	FI-02	43	37	12	2	6	0	80	8	51
2008	FI-03	46	35	4	10	4	0	81	15	48
2008	FI-04	54	38	8	0	0	0	92	0	24

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	48	10	6	8	1	75	15	124
2017	FI-01	28	50	6	6	8	3	80	14	36
2017	FI-02	31	45	17	7	0	0	76	7	29
2017	FI-03	24	44	16	8	8	0	68	16	38
2017	FI-04	16	57	0	5	22	0	73	27	19

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	48	43	6	2	2	0	91	3	124
2017	FI-01	47	44	3	3	3	0	92	6	36
2017	FI-02	51	49	0	0	0	0	100	0	29
2017	FI-03	42	42	11	3	3	0	84	5	38
2017	FI-04	59	31	11	0	0	0	89	0	19
2014	FI	61	26	7	3	2	1	88	5	161
2014	FI-01	58	27	4	6	2	2	87	8	48
2014	FI-02	58	26	12	2	2	0	84	5	43
2014	FI-03	62	31	5	3	0	0	92	3	39
2014	FI-04	69	21	7	0	3	0	90	3	29
2011	FI	53	31	9	4	3	0	84	7	181
2011	FI-01	46	37	4	6	8	0	83	13	52
2011	FI-02	47	38	9	4	2	0	85	5	55
2011	FI-03	61	20	18	0	0	0	82	0	44
2011	FI-04	62	24	3	7	3	0	86	10	29

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	23	56	7	7	6	79	14	124
2017	FI-01	28	53	3	6	11	81	17	36
2017	FI-02	21	62	3	14	0	83	14	29
2017	FI-03	13	60	13	8	5	73	13	38
2017	FI-04	42	37	11	0	11	79	11	19
2014	FI	24	47	13	11	6	71	16	161
2014	FI-01	27	54	5	12	2	81	15	48
2014	FI-02	16	49	16	9	9	65	19	43
2014	FI-03	33	33	21	10	3	67	13	39
2014	FI-04	21	55	7	7	10	76	17	29
2011	FI	31	44	13	5	7	75	12	181
2011	FI-01	29	42	10	6	13	71	19	52
2011	FI-02	31	42	13	9	5	73	15	55
2011	FI-03	32	55	11	0	2	86	2	44
2011	FI-04	38	34	17	3	7	72	10	29

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	40	18	6	6	70	11	124
2017	FI-01	31	42	17	3	8	72	11	36
2017	FI-02	31	52	14	3	0	83	3	29
2017	FI-03	26	34	27	8	5	60	13	38
2017	FI-04	32	32	15	11	11	64	22	19
2014	FI	32	38	16	7	7	71	14	161
2014	FI-01	37	39	17	4	2	77	6	48
2014	FI-02	28	37	16	12	7	65	19	43
2014	FI-03	36	36	18	5	5	72	10	39
2014	FI-04	28	41	7	7	17	69	24	29

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	33	45	10	7	6	0	78	12	123
2017	FI-01	42	42	6	3	8	0	83	11	36
2017	FI-02	24	58	10	7	0	0	83	7	29
2017	FI-03	27	43	16	11	3	0	70	14	37
2017	FI-04	42	31	5	5	16	0	73	22	19
2014	FI	32	43	12	7	6	0	75	13	161
2014	FI-01	44	37	9	6	4	0	81	10	48
2014	FI-02	23	49	14	7	7	0	72	14	43
2014	FI-03	38	38	15	5	3	0	77	8	39
2014	FI-04	17	52	7	10	14	0	69	24	29
2011	FI	38	40	10	4	7	1	78	12	180
2011	FI-01	40	27	15	10	8	0	67	17	52
2011	FI-02	37	46	7	4	6	0	83	9	54
2011	FI-03	41	39	14	0	5	2	81	5	44
2011	FI-04	31	52	0	3	14	0	83	17	29

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	48	6	7	4	83	11	124
2017	FI-01	33	44	6	14	3	78	17	36
2017	FI-02	31	55	7	7	0	86	7	29
2017	FI-03	39	45	8	0	8	84	8	38
2017	FI-04	33	51	0	11	5	84	16	19
2014	FI	35	41	13	5	6	76	11	161
2014	FI-01	41	37	15	2	4	79	6	48
2014	FI-02	35	37	12	7	9	72	16	43
2014	FI-03	31	41	18	8	3	72	10	39
2014	FI-04	31	52	7	3	7	83	10	29
2011	FI	41	37	12	4	6	78	10	180
2011	FI-01	37	38	10	8	8	75	15	52
2011	FI-02	35	42	13	7	4	76	11	55
2011	FI-03	47	33	16	0	5	79	5	43
2011	FI-04	48	34	10	0	7	83	7	29
2008	FI	40	45	8	6	2	84	7	177
2008	FI-01	32	48	12	6	2	80	8	50
2008	FI-02	35	49	6	8	2	84	10	51
2008	FI-03	46	38	10	4	2	83	6	48
2008	FI-04	46	46	4	4	0	92	4	24

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	45	31	13	5	6	0	77	10	124
2017	FI-01	64	19	11	3	3	0	83	6	36
2017	FI-02	45	42	14	0	0	0	86	0	29
2017	FI-03	37	42	8	7	5	0	79	13	38
2017	FI-04	21	20	27	9	22	0	42	31	19
2014	FI	32	41	16	7	4	1	73	11	161
2014	FI-01	52	29	12	6	0	0	81	6	48
2014	FI-02	30	51	9	5	2	2	83	7	43
2014	FI-03	23	54	18	3	3	0	77	5	39
2014	FI-04	10	31	28	17	14	0	41	31	29
2011	FI	30	42	18	4	4	1	73	8	179
2011	FI-01	42	31	25	2	0	0	73	2	52
2011	FI-02	30	57	7	0	6	0	87	6	54
2011	FI-03	30	47	14	2	5	2	79	7	43
2011	FI-04	10	31	31	14	10	3	43	25	29
2008	FI	21	36	28	11	4	0	57	15	177
2008	FI-01	20	46	28	2	4	0	66	6	50
2008	FI-02	31	29	25	14	0	0	61	14	51
2008	FI-03	17	40	23	17	4	0	56	21	48
2008	FI-04	13	25	38	13	13	0	38	25	24

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	6	24	44	17	6	1	2	23	31	124
2017	FI-01	3	11	44	14	17	3	8	34	16	36
2017	FI-02	3	28	45	24	0	0	0	24	31	29
2017	FI-03	5	29	50	16	0	0	0	16	34	38
2017	FI-04	16	32	36	16	0	0	0	16	48	19
2014	FI	11	24	42	14	7	2	0	21	35	161
2014	FI-01	2	23	29	27	12	6	0	42	27	48
2014	FI-02	14	21	47	14	5	0	0	19	35	43
2014	FI-03	10	31	46	10	3	0	0	13	41	39
2014	FI-04	21	24	48	0	7	0	0	7	45	29
2011	FI	13	22	39	21	3	1	1	25	36	180
2011	FI-01	10	19	37	29	4	0	2	33	29	52
2011	FI-02	15	18	42	20	4	0	2	24	33	55
2011	FI-03	12	21	44	19	2	2	0	21	33	43
2011	FI-04	17	38	31	14	0	0	0	14	55	29
2008	FI	11	32	36	16	2	1	1	19	44	176
2008	FI-01	12	31	31	16	4	4	2	22	46	49
2008	FI-02	6	35	35	20	4	0	0	24	41	51
2008	FI-03	10	31	40	17	0	0	2	17	43	48
2008	FI-04	17	33	42	8	0	0	0	8	50	24

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	6	16	28	32	11	2	5	46	24	124
2017	FI-01	6	3	22	31	25	3	11	65	10	36
2017	FI-02	7	17	42	21	10	0	3	32	25	29
2017	FI-03	3	28	27	34	3	3	3	39	33	38
2017	FI-04	16	11	26	42	5	0	0	48	27	19
2014	FI	6	19	27	32	12	4	2	46	26	161
2014	FI-01	4	10	27	31	19	8	0	54	16	48
2014	FI-02	7	14	23	35	9	5	7	50	24	43
2014	FI-03	8	23	28	31	10	0	0	41	31	39
2014	FI-04	3	35	24	31	7	0	0	38	38	29
2011	FI	4	20	34	29	7	4	1	38	26	180
2011	FI-01	4	19	29	27	12	8	2	43	26	52
2011	FI-02	5	18	35	33	5	4	0	40	25	55
2011	FI-03	2	21	40	28	5	2	2	34	24	43
2011	FI-04	7	24	34	31	3	0	0	34	31	29
2008	FI	12	27	21	29	9	2	1	39	40	175
2008	FI-01	8	27	20	27	12	4	2	41	37	49
2008	FI-02	10	33	18	31	4	4	0	37	45	51
2008	FI-03	17	23	23	33	4	0	0	38	40	48
2008	FI-04	17	17	21	25	21	0	0	46	33	24

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	10	22	39	19	5	2	4	26	33	124
2017	FI-01	8	14	31	22	14	3	8	41	25	36
2017	FI-02	3	24	38	21	3	3	7	27	31	29
2017	FI-03	5	29	53	13	0	0	0	13	34	38
2017	FI-04	32	21	25	21	0	0	0	21	53	19
2014	FI	21	19	34	18	6	2	0	24	41	161
2014	FI-01	15	12	37	19	10	6	0	31	29	48
2014	FI-02	19	12	42	23	2	2	0	26	31	43
2014	FI-03	26	26	23	21	5	0	0	26	51	39
2014	FI-04	31	28	35	3	3	0	0	7	59	29
2011	FI	16	22	37	18	4	2	2	23	39	180
2011	FI-01	12	17	35	21	10	4	2	33	31	52
2011	FI-02	13	20	42	20	2	2	2	23	34	55
2011	FI-03	16	19	44	14	2	2	2	17	37	43
2011	FI-04	31	38	21	10	0	0	0	10	69	29
2008	FI	11	30	34	18	5	1	3	24	42	176
2008	FI-01	8	24	36	20	8	2	2	29	33	50
2008	FI-02	10	41	24	16	4	0	6	21	54	51
2008	FI-03	10	27	38	19	4	0	2	23	38	48
2008	FI-04	17	21	42	21	0	0	0	21	38	24

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	13	15	39	18	12	0	3	31	29	124
2017	FI-01	8	11	31	17	25	0	8	45	21	36
2017	FI-02	3	17	45	20	10	0	3	32	22	29
2017	FI-03	15	19	39	19	8	0	0	27	34	38
2017	FI-04	32	11	41	16	0	0	0	16	43	19
2014	FI	12	22	39	19	6	1	1	26	34	161
2014	FI-01	0	10	31	37	15	4	2	56	11	48
2014	FI-02	14	16	47	21	2	0	0	23	30	43
2014	FI-03	21	26	41	10	3	0	0	13	46	39
2014	FI-04	17	41	38	0	3	0	0	3	59	29
2011	FI	9	24	36	22	6	2	1	29	34	181
2011	FI-01	6	8	38	31	13	4	0	46	14	52
2011	FI-02	5	20	45	25	4	0	0	29	25	55
2011	FI-03	11	27	34	20	2	2	2	24	40	44
2011	FI-04	21	55	21	3	0	0	0	3	76	29
2008	FI	13	20	44	14	8	1	1	23	33	174
2008	FI-01	12	16	36	20	14	2	0	35	29	50
2008	FI-02	10	18	54	8	8	0	2	16	29	50
2008	FI-03	17	23	40	17	4	0	0	21	40	48
2008	FI-04	13	26	48	9	4	0	0	13	39	23

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	15	27	28	18	10	0	2	28	43	124
2017	FI-01	6	31	19	17	19	0	8	39	39	36
2017	FI-02	14	14	31	27	14	0	0	41	28	29
2017	FI-03	19	28	40	11	3	0	0	13	47	38
2017	FI-04	31	33	16	20	0	0	0	20	64	19
2014	FI	21	25	28	16	7	1	2	24	48	161
2014	FI-01	15	12	29	25	15	2	2	42	28	48
2014	FI-02	14	23	33	26	5	0	0	30	37	43
2014	FI-03	23	36	26	8	3	0	5	11	62	39
2014	FI-04	41	35	21	0	3	0	0	3	76	29
2011	FI	16	28	25	22	6	2	2	29	46	181
2011	FI-01	17	17	19	33	6	2	6	42	38	52
2011	FI-02	16	20	29	25	7	2	0	33	37	55
2011	FI-03	9	41	25	18	5	2	0	23	51	44
2011	FI-04	24	45	28	3	0	0	0	3	69	29
2008	FI	20	26	31	13	8	1	2	21	47	176
2008	FI-01	16	18	34	12	16	2	2	29	35	50
2008	FI-02	16	33	27	14	6	0	4	20	51	51
2008	FI-03	27	23	27	17	4	0	2	21	51	48
2008	FI-04	21	29	42	4	4	0	0	8	50	24

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	5	20	35	23	11	1	6	36	27	124
2017	FI-01	6	14	33	19	14	3	11	39	23	36
2017	FI-02	0	21	38	21	14	0	7	37	22	29
2017	FI-03	5	21	37	27	8	0	3	35	27	38
2017	FI-04	11	31	25	22	11	0	0	33	42	19
2014	FI	7	17	32	26	14	1	4	42	25	161
2014	FI-01	4	17	31	25	19	2	2	46	22	48
2014	FI-02	5	21	26	33	9	0	7	45	28	43
2014	FI-03	13	15	33	21	13	0	5	35	30	39
2014	FI-04	7	14	41	28	10	0	0	38	21	29
2011	FI	13	23	34	18	7	3	1	27	38	179
2011	FI-01	10	27	35	13	10	4	2	24	39	52
2011	FI-02	20	16	29	24	9	2	0	33	37	55
2011	FI-03	9	30	30	21	5	5	0	27	41	43
2011	FI-04	11	18	50	14	4	0	4	19	30	28
2008	FI	22	31	26	14	4	1	2	19	55	175
2008	FI-01	27	20	31	14	6	2	0	21	48	49
2008	FI-02	16	43	25	10	4	0	2	14	60	51
2008	FI-03	25	31	17	21	4	0	2	26	57	48
2008	FI-04	21	29	33	13	0	0	4	13	52	24

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	12	18	39	22	6	0	4	29	31	124
2017	FI-01	11	28	22	19	11	0	8	33	42	36
2017	FI-02	10	14	38	28	3	0	7	33	26	29
2017	FI-03	13	11	52	21	3	0	0	24	24	38
2017	FI-04	16	21	42	21	0	0	0	21	37	19
2014	FI	10	22	36	21	8	2	1	30	33	161
2014	FI-01	8	17	29	25	15	4	2	42	27	48
2014	FI-02	9	16	40	28	2	5	0	32	27	43
2014	FI-03	10	28	44	13	5	0	0	18	38	39
2014	FI-04	14	34	31	10	10	0	0	21	48	29

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	66	25	4	2	1	0	2	93	2	124
2017	FI-01	64	22	3	0	3	0	8	94	3	36
2017	FI-02	65	28	7	0	0	0	0	93	0	29
2017	FI-03	58	34	3	5	0	0	0	92	5	38
2017	FI-04	84	11	5	0	0	0	0	95	0	19
2014	FI	67	19	6	2	2	0	4	89	5	161
2014	FI-01	63	21	2	2	2	0	10	93	5	48
2014	FI-02	63	23	7	2	5	0	0	86	7	43
2014	FI-03	72	13	10	3	3	0	0	85	5	39
2014	FI-04	76	14	3	4	0	0	3	93	4	29
2011	FI	71	15	5	4	1	0	4	89	6	181
2011	FI-01	71	17	2	2	0	0	8	96	2	52
2011	FI-02	65	22	7	2	2	0	2	89	4	55
2011	FI-03	73	7	7	7	2	0	5	83	10	44
2011	FI-04	76	10	3	10	0	0	0	86	10	29
2008	FI	59	20	6	6	6	1	2	81	12	177
2008	FI-01	66	20	2	2	6	2	2	90	8	50
2008	FI-02	53	24	6	6	8	0	4	80	14	51
2008	FI-03	60	19	4	8	6	0	2	81	15	48
2008	FI-04	50	17	21	8	4	0	0	67	13	24

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	28	37	11	9	8	4	2	70	19	124
2017	FI-01	25	31	14	11	11	3	6	61	24	36
2017	FI-02	28	35	3	14	3	14	3	75	21	29
2017	FI-03	31	42	19	5	3	0	0	73	8	38
2017	FI-04	31	37	0	9	22	0	0	68	32	19
2014	FI	30	36	14	9	6	3	2	70	16	161
2014	FI-01	35	21	17	19	2	4	2	60	22	48
2014	FI-02	28	37	14	2	12	5	2	70	15	43
2014	FI-03	28	49	13	3	5	0	3	79	8	39
2014	FI-04	28	38	10	10	7	3	3	70	19	29

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	49	26	12	7	6	0	0	75	13	123
2017	FI-01	34	20	23	11	11	0	0	54	23	35
2017	FI-02	45	31	14	10	0	0	0	76	10	29
2017	FI-03	50	37	8	3	3	0	0	87	5	38
2017	FI-04	73	11	0	6	11	0	0	83	17	19
2014	FI	46	32	8	9	5	1	1	79	14	161
2014	FI-01	46	31	11	8	2	2	0	78	11	48
2014	FI-02	47	28	7	7	9	0	2	76	17	43
2014	FI-03	46	36	0	13	5	0	0	82	18	39
2014	FI-04	45	34	10	7	3	0	0	79	10	29

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	37	33	10	13	4	2	2	73	17	124
2017	FI-01	31	36	14	14	3	0	3	69	17	36
2017	FI-02	34	31	17	7	0	7	3	73	8	29
2017	FI-03	34	42	5	15	3	0	0	77	18	38
2017	FI-04	58	11	0	15	16	0	0	69	31	19
2014	FI	33	36	11	11	7	1	1	71	18	161
2014	FI-01	39	29	11	12	6	2	0	70	19	48
2014	FI-02	30	33	16	7	12	2	0	64	19	43
2014	FI-03	28	49	8	10	3	0	3	79	13	39
2014	FI-04	38	35	7	14	7	0	0	72	21	29
2011	FI	33	35	11	10	8	2	1	70	19	181
2011	FI-01	27	35	6	12	15	4	2	65	29	52
2011	FI-02	29	36	15	9	9	2	0	67	19	55
2011	FI-03	43	25	16	11	5	0	0	68	16	44
2011	FI-04	34	52	7	7	0	0	0	86	7	29
2008	FI	29	41	11	9	9	1	0	71	18	177
2008	FI-01	28	42	6	12	12	0	0	70	24	50
2008	FI-02	29	45	10	12	4	0	0	75	16	51
2008	FI-03	23	42	13	8	10	4	0	67	20	48
2008	FI-04	42	33	13	0	13	0	0	75	13	24

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	37	23	14	11	5	6	4	67	18	124
2017	FI-01	22	19	19	14	6	11	8	52	24	36
2017	FI-02	34	14	21	14	3	10	3	56	20	29
2017	FI-03	39	39	8	8	3	0	3	81	11	38
2017	FI-04	59	14	5	11	11	0	0	73	22	19
2014	FI	34	30	13	9	7	6	1	68	18	161
2014	FI-01	33	25	17	10	8	6	0	62	20	48
2014	FI-02	28	28	9	12	14	7	2	62	28	43
2014	FI-03	38	33	15	8	0	5	0	76	8	39
2014	FI-04	41	35	10	7	3	3	0	79	11	29
2011	FI	35	32	12	4	10	4	2	72	15	180
2011	FI-01	31	35	8	8	13	4	2	69	22	52
2011	FI-02	31	31	15	2	13	7	2	68	16	55
2011	FI-03	42	26	14	5	7	5	2	73	13	43
2011	FI-04	41	41	10	3	3	0	0	83	7	29
2008	FI	28	37	10	11	8	6	0	69	20	177
2008	FI-01	22	46	8	10	10	4	0	71	21	50
2008	FI-02	24	41	8	14	6	8	0	70	21	51
2008	FI-03	29	29	13	13	10	6	0	62	24	48
2008	FI-04	46	29	8	4	8	4	0	78	13	24

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	15	29	15	16	9	10	6	52	30	124
2017	FI-01	14	19	8	25	11	17	6	43	46	36
2017	FI-02	10	24	17	17	7	17	7	45	32	29
2017	FI-03	21	34	27	8	3	3	5	60	11	38
2017	FI-04	15	37	5	15	22	0	5	55	39	19
2014	FI	15	27	14	16	14	11	2	49	35	161
2014	FI-01	8	17	19	19	17	19	2	31	44	48
2014	FI-02	16	28	12	12	19	12	2	51	35	43
2014	FI-03	15	36	13	23	5	8	0	56	31	39
2014	FI-04	24	35	10	10	14	3	3	63	26	29

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	41	35	7	11	6	76	16	124
2017	FI-01	42	25	11	17	6	67	22	36
2017	FI-02	24	48	14	7	7	73	14	29
2017	FI-03	50	42	3	3	3	92	5	38
2017	FI-04	47	20	0	22	11	67	33	19
2014	FI	43	41	7	7	2	84	9	161
2014	FI-01	37	41	11	8	2	79	10	48
2014	FI-02	42	47	2	7	2	88	9	43
2014	FI-03	44	44	5	8	0	87	8	39
2014	FI-04	59	31	7	0	3	90	3	29

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	46	36	9	5	4	0	0	82	9	124
2017	FI-01	50	22	14	8	6	0	0	72	14	36
2017	FI-02	49	45	3	3	0	0	0	93	3	29
2017	FI-03	42	45	8	3	3	0	0	87	5	38
2017	FI-04	42	31	11	5	11	0	0	73	16	19
2014	FI	37	35	14	7	6	1	0	73	13	161
2014	FI-01	44	33	11	4	4	4	0	80	9	48
2014	FI-02	42	37	12	2	7	0	0	79	9	43
2014	FI-03	36	38	13	10	3	0	0	74	13	39
2014	FI-04	24	31	24	14	7	0	0	55	21	29
2011	FI	37	32	10	9	11	1	0	69	20	181
2011	FI-01	33	37	4	12	15	0	0	69	27	52
2011	FI-02	36	31	13	9	9	2	0	69	19	55
2011	FI-03	45	36	11	2	5	0	0	82	7	44
2011	FI-04	34	21	14	14	17	0	0	55	31	29
2008	FI	27	38	16	7	11	0	1	65	19	177
2008	FI-01	20	42	20	8	6	0	4	65	15	50
2008	FI-02	27	39	12	10	12	0	0	67	22	51
2008	FI-03	29	38	15	2	17	0	0	67	19	48
2008	FI-04	29	33	21	8	8	0	0	63	17	24

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	48	37	6	5	4	0	1	85	9	122
2017	FI-01	47	36	8	0	6	0	3	86	6	36
2017	FI-02	50	40	0	7	4	0	0	89	11	28
2017	FI-03	45	37	5	11	3	0	0	81	13	38
2017	FI-04	45	38	11	0	6	0	0	83	6	18
2014	FI	41	31	13	6	7	1	0	73	14	161
2014	FI-01	58	23	5	4	8	2	0	83	13	48
2014	FI-02	40	30	12	9	9	0	0	70	19	43
2014	FI-03	33	38	15	10	3	0	0	72	13	39
2014	FI-04	28	38	24	0	7	3	0	68	7	29
2011	FI	41	31	8	7	11	2	0	74	19	181
2011	FI-01	42	21	8	13	15	0	0	63	29	52
2011	FI-02	38	38	9	2	13	0	0	76	15	55
2011	FI-03	50	34	5	7	5	0	0	84	11	44
2011	FI-04	31	34	10	7	10	7	0	70	19	29
2008	FI	37	29	14	8	7	4	1	69	17	177
2008	FI-01	36	32	18	8	4	2	0	69	12	50
2008	FI-02	37	27	10	6	10	8	2	72	17	51
2008	FI-03	35	27	15	13	8	2	0	64	21	48
2008	FI-04	38	29	13	8	8	4	0	70	17	24

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	50	34	6	5	5	0	84	10	124
2017	FI-01	50	33	8	0	8	0	83	8	36
2017	FI-02	55	31	3	7	3	0	86	10	29
2017	FI-03	50	34	3	10	3	0	85	13	38
2017	FI-04	42	36	16	0	5	0	79	5	19
2014	FI	44	30	11	7	7	1	75	14	161
2014	FI-01	54	25	9	2	8	2	80	11	48
2014	FI-02	42	30	14	7	7	0	72	14	43
2014	FI-03	46	31	10	8	5	0	77	13	39
2014	FI-04	31	41	10	10	7	0	72	17	29
2011	FI	40	26	10	13	11	0	66	24	180
2011	FI-01	43	20	10	16	12	0	63	27	51
2011	FI-02	35	27	13	11	15	0	62	25	55
2011	FI-03	45	36	7	7	5	0	82	11	44
2011	FI-04	38	21	7	24	10	0	59	34	29
2008	FI	33	34	10	10	12	1	68	22	177
2008	FI-01	38	34	8	10	10	0	72	20	50
2008	FI-02	29	37	8	6	18	2	68	24	51
2008	FI-03	29	38	10	15	8	0	67	23	48
2008	FI-04	42	21	17	8	13	0	63	21	24

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	75	18	3	3	0	0	1	93	3	123
2017	FI-01	77	14	6	0	0	0	3	94	0	35
2017	FI-02	65	28	3	3	0	0	0	93	3	29
2017	FI-03	73	16	3	8	0	0	0	89	8	38
2017	FI-04	85	15	0	0	0	0	0	100	0	19
2014	FI	71	21	1	2	2	0	2	95	4	161
2014	FI-01	64	23	0	2	2	0	8	95	5	48
2014	FI-02	67	26	2	0	5	0	0	93	5	43
2014	FI-03	82	13	3	3	0	0	0	95	3	39
2014	FI-04	76	21	0	3	0	0	0	97	3	29
2011	FI	80	9	4	1	2	0	3	92	3	180
2011	FI-01	83	8	6	0	0	0	4	94	0	52
2011	FI-02	75	13	4	4	4	0	2	89	7	55
2011	FI-03	77	9	7	0	2	0	5	90	2	43
2011	FI-04	90	3	0	0	3	0	3	96	4	29
2008	FI	77	11	3	4	2	1	2	90	6	176
2008	FI-01	78	4	4	4	4	2	4	87	9	50
2008	FI-02	76	18	2	4	0	0	0	94	4	50
2008	FI-03	73	13	6	6	2	0	0	85	8	48
2008	FI-04	79	13	0	0	4	0	4	96	4	24

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	44	29	7	4	9	4	2	78	14	123
2017	FI-01	56	28	0	0	11	6	0	88	12	36
2017	FI-02	50	29	4	0	7	7	3	88	8	28
2017	FI-03	37	34	8	11	7	0	3	73	19	38
2017	FI-04	31	16	27	5	11	5	5	52	18	19
2014	FI	43	25	8	7	9	4	4	74	17	161
2014	FI-01	60	23	0	4	8	4	0	87	13	48
2014	FI-02	37	30	12	2	12	5	2	73	15	43
2014	FI-03	44	13	8	10	13	3	10	65	26	39
2014	FI-04	24	38	17	10	3	3	3	67	15	29
2011	FI	40	30	8	7	12	2	2	72	19	181
2011	FI-01	48	31	2	4	12	2	2	82	16	52
2011	FI-02	38	25	11	11	11	4	0	66	23	55
2011	FI-03	39	39	11	0	11	0	0	77	11	44
2011	FI-04	31	24	7	14	14	3	7	62	31	29

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	58	24	4	6	6	2	84	12	123
2017	FI-01	56	25	6	6	8	0	81	14	36
2017	FI-02	53	29	0	7	7	4	85	15	28
2017	FI-03	61	21	8	7	3	0	82	10	38
2017	FI-04	57	27	0	5	5	5	89	11	19

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	53	28	12	5	1	2	82	6	123
2017	FI-01	53	22	25	0	0	0	75	0	36
2017	FI-02	54	32	7	4	0	4	89	4	28
2017	FI-03	53	34	8	5	0	0	87	5	38
2017	FI-04	52	16	5	16	5	5	72	22	19

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	25	11	5	5	0	80	10	123
2017	FI-01	56	19	14	6	6	0	75	11	36
2017	FI-02	50	36	7	4	4	0	86	7	28
2017	FI-03	55	23	13	5	3	0	79	8	38
2017	FI-04	58	20	5	5	11	0	79	16	19
2014	FI	47	27	8	10	6	2	75	16	161
2014	FI-01	52	29	7	6	4	2	83	11	48
2014	FI-02	44	23	9	12	7	5	71	20	43
2014	FI-03	51	26	8	10	5	0	77	15	39
2014	FI-04	38	35	10	10	7	0	72	17	29

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	23	42	7	7	7	3	11	77	16	61
2017	FI-03	23	35	13	10	0	3	16	72	12	31
2017	FI-04	17	62	0	0	22	0	0	78	22	19
2014	FI	20	35	18	12	3	1	11	63	17	74
2014	FI-01	20	20	10	10	0	10	30	67	17	10
2014	FI-03	18	43	18	7	0	0	14	71	8	28
2014	FI-04	19	39	15	19	4	0	4	60	24	26

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	31	20	10	8	7	1	58	20	124
2017	FI-01	28	14	33	6	11	8	0	45	18	36
2017	FI-02	21	28	24	10	3	10	3	56	16	29
2017	FI-03	13	47	13	13	5	8	0	66	20	38
2017	FI-04	22	41	5	16	16	0	0	63	32	19
2014	FI	27	39	14	9	6	6	0	69	16	161
2014	FI-01	29	29	10	12	4	15	0	68	19	48
2014	FI-02	26	37	21	5	9	2	0	64	14	43
2014	FI-03	26	46	13	10	5	0	0	72	15	39
2014	FI-04	28	45	14	3	7	3	0	75	11	29
2011	FI	28	31	13	11	11	6	0	63	23	179
2011	FI-01	25	24	18	14	10	10	0	54	26	51
2011	FI-02	22	33	11	15	11	7	0	60	28	54
2011	FI-03	32	34	18	5	9	2	0	67	14	44
2011	FI-04	38	38	3	7	14	0	0	76	21	29

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	20	33	19	18	7	2	1	55	25	124
2017	FI-01	25	17	28	22	6	3	0	43	29	36
2017	FI-02	24	27	28	10	3	3	3	55	15	29
2017	FI-03	11	45	16	23	3	3	0	57	27	38
2017	FI-04	22	46	0	11	22	0	0	68	32	19
2014	FI	27	32	23	11	6	2	0	60	16	161
2014	FI-01	27	27	19	12	8	6	0	58	22	48
2014	FI-02	28	33	26	9	5	0	0	60	14	43
2014	FI-03	21	36	28	13	3	0	0	56	15	39
2014	FI-04	34	35	17	7	7	0	0	69	14	29
2011	FI	25	33	18	10	13	1	1	59	23	179
2011	FI-01	29	25	21	12	10	4	0	56	22	52
2011	FI-02	15	44	15	7	17	0	2	60	25	54
2011	FI-03	30	32	20	11	7	0	0	61	18	44
2011	FI-04	29	29	11	11	21	0	0	57	32	28
2008	FI	23	43	12	12	6	5	0	69	19	177
2008	FI-01	24	46	14	8	2	6	0	74	11	50
2008	FI-02	25	31	14	18	6	6	0	60	25	51
2008	FI-03	17	50	10	10	10	2	0	68	21	48
2008	FI-04	25	50	4	8	8	4	0	78	17	24

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	14	28	25	15	11	5	1	45	28	123
2017	FI-01	25	14	33	17	8	3	0	40	26	36
2017	FI-02	18	25	22	11	7	14	3	52	22	28
2017	FI-03	3	42	26	15	11	3	0	46	27	38
2017	FI-04	11	26	15	21	27	0	0	37	48	19
2014	FI	17	29	22	19	11	4	0	47	30	161
2014	FI-01	15	29	17	19	12	8	0	48	34	48
2014	FI-02	23	21	33	12	7	5	0	46	20	43
2014	FI-03	15	31	23	21	10	0	0	46	31	39
2014	FI-04	14	35	14	24	14	0	0	48	38	29
2011	FI	12	36	22	15	11	4	1	50	27	181
2011	FI-01	19	29	17	12	12	12	0	54	26	52
2011	FI-02	4	45	22	16	9	2	2	51	26	55
2011	FI-03	18	32	30	11	9	0	0	50	20	44
2011	FI-04	7	38	14	24	17	0	0	45	41	29
2008	FI	9	38	23	15	8	6	0	50	25	177
2008	FI-01	10	36	26	18	2	8	0	50	22	50
2008	FI-02	10	25	29	16	12	8	0	38	30	51
2008	FI-03	4	50	19	15	10	2	0	55	26	48
2008	FI-04	17	42	17	8	13	4	0	61	22	24

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	20	26	25	13	10	4	2	50	24	124
2017	FI-01	28	19	19	19	8	6	0	50	29	36
2017	FI-02	28	17	31	7	7	7	3	50	15	29
2017	FI-03	5	42	29	11	8	3	3	50	20	38
2017	FI-04	27	20	16	15	22	0	0	48	36	19
2014	FI	19	30	21	16	10	4	0	52	27	161
2014	FI-01	25	29	15	10	12	8	0	59	25	48
2014	FI-02	14	35	26	12	12	2	0	50	24	43
2014	FI-03	18	21	23	28	8	3	0	39	37	39
2014	FI-04	21	38	21	14	7	0	0	59	21	29
2011	FI	17	37	17	8	14	6	1	57	24	180
2011	FI-01	22	29	14	4	18	14	0	59	25	51
2011	FI-02	7	47	15	13	15	2	2	57	28	55
2011	FI-03	18	34	23	9	14	2	0	53	23	44
2011	FI-04	28	34	17	7	10	3	0	64	18	29
2008	FI	12	42	19	11	9	6	0	58	21	177
2008	FI-01	10	48	24	10	6	2	0	59	16	50
2008	FI-02	10	39	22	10	10	10	0	54	22	51
2008	FI-03	10	48	15	8	13	6	0	62	22	48
2008	FI-04	29	33	13	13	8	4	0	65	22	24

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	14	27	23	17	15	4	1	43	33	124
2017	FI-01	25	19	14	19	17	6	0	47	38	36
2017	FI-02	14	24	31	10	14	3	3	41	26	29
2017	FI-03	3	37	29	16	11	5	0	42	28	38
2017	FI-04	16	21	15	27	21	0	0	37	48	19
2014	FI	17	32	19	16	12	4	0	51	29	161
2014	FI-01	23	27	15	17	12	6	0	53	31	48
2014	FI-02	19	33	14	14	12	9	0	56	28	43
2014	FI-03	15	28	26	18	13	0	0	44	31	39
2014	FI-04	7	41	28	10	14	0	0	48	24	29
2011	FI	14	35	15	17	15	3	1	51	34	181
2011	FI-01	23	23	13	19	15	6	0	49	37	52
2011	FI-02	7	45	13	15	16	2	2	55	32	55
2011	FI-03	20	32	20	14	11	2	0	53	26	44
2011	FI-04	3	41	10	24	21	0	0	45	45	29
2008	FI	11	38	14	19	15	2	0	51	35	176
2008	FI-01	12	39	14	16	14	4	0	53	32	49
2008	FI-02	14	33	10	22	18	4	0	49	41	51
2008	FI-03	6	35	21	23	15	0	0	42	38	48
2008	FI-04	17	46	8	17	13	0	0	63	29	24

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	23	42	18	12	3	2	1	66	16	124
2017	FI-01	28	31	14	14	8	6	0	62	24	36
2017	FI-02	24	38	20	14	0	0	3	64	14	29
2017	FI-03	11	52	24	11	3	0	0	63	13	38
2017	FI-04	33	51	5	11	0	0	0	84	11	19
2014	FI	27	42	21	6	4	1	0	69	10	161
2014	FI-01	31	35	15	12	4	2	0	68	17	48
2014	FI-02	28	35	33	0	5	0	0	63	5	43
2014	FI-03	21	49	18	8	5	0	0	69	13	39
2014	FI-04	24	52	21	0	3	0	0	76	3	29
2011	FI	25	40	20	8	2	3	1	68	10	181
2011	FI-01	27	35	21	10	4	4	0	64	14	52
2011	FI-02	24	38	20	7	0	7	4	69	8	55
2011	FI-03	25	43	27	5	0	0	0	68	5	44
2011	FI-04	24	52	10	10	3	0	0	76	14	29

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	44	17	1	3	5	0	78	4	123
2017	FI-01	28	36	22	3	6	6	0	68	9	36
2017	FI-02	35	38	24	0	0	3	0	75	0	29
2017	FI-03	18	58	15	0	0	8	0	83	0	38
2017	FI-04	51	38	0	0	11	0	0	89	11	18
2014	FI	31	47	11	4	1	6	0	83	5	161
2014	FI-01	31	46	4	10	0	8	0	84	11	48
2014	FI-02	28	44	14	2	2	9	0	79	5	43
2014	FI-03	23	59	15	0	0	3	0	84	0	39
2014	FI-04	45	38	14	3	0	0	0	83	3	29
2011	FI	33	39	17	6	1	3	1	75	7	180
2011	FI-01	33	42	19	4	2	0	0	75	6	52
2011	FI-02	22	44	17	4	2	7	4	75	6	54
2011	FI-03	34	34	23	7	0	2	0	70	7	44
2011	FI-04	52	31	7	10	0	0	0	83	10	29

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	32	41	11	5	6	3	2	77	11	124
2017	FI-01	36	39	8	8	6	3	0	77	14	36
2017	FI-02	31	35	14	3	3	10	3	76	8	29
2017	FI-03	21	58	10	3	5	0	3	81	8	38
2017	FI-04	48	26	11	5	11	0	0	73	16	19
2014	FI	31	44	13	6	3	4	0	78	9	161
2014	FI-01	35	44	9	4	2	6	0	84	7	48
2014	FI-02	23	44	14	9	5	5	0	71	15	43
2014	FI-03	28	46	18	5	0	3	0	76	5	39
2014	FI-04	38	41	10	3	7	0	0	79	10	29
2011	FI	34	28	12	9	9	6	2	68	19	180
2011	FI-01	31	29	10	12	8	8	4	67	22	52
2011	FI-02	22	33	18	9	11	5	2	59	22	55
2011	FI-03	51	21	14	5	5	5	0	76	10	43
2011	FI-04	41	31	3	7	14	3	0	75	21	29
2008	FI	27	37	12	9	9	4	1	68	19	175
2008	FI-01	20	44	16	4	10	6	0	68	15	50
2008	FI-02	28	24	12	14	12	8	2	58	29	50
2008	FI-03	19	47	15	13	4	0	2	67	17	47
2008	FI-04	50	33	0	4	13	0	0	83	17	24

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	28	31	21	13	2	4	2	62	16	124
2017	FI-01	31	33	17	8	3	8	0	70	12	36
2017	FI-02	21	28	21	24	0	3	3	52	26	29
2017	FI-03	16	37	29	10	3	3	3	56	14	38
2017	FI-04	53	21	9	11	5	0	0	75	16	19
2014	FI	21	38	21	7	6	7	1	64	14	161
2014	FI-01	23	39	10	6	11	10	0	69	19	48
2014	FI-02	16	21	42	9	5	5	2	40	15	43
2014	FI-03	23	44	21	8	0	5	0	70	8	39
2014	FI-04	24	52	10	0	7	7	0	81	7	29
2011	FI	15	39	22	13	6	3	2	57	20	180
2011	FI-01	10	37	22	14	8	8	2	52	24	51
2011	FI-02	9	42	20	16	4	4	5	56	22	55
2011	FI-03	23	34	34	5	5	0	0	57	9	44
2011	FI-04	24	45	7	17	7	0	0	69	24	29

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	20	25	18	11	13	11	2	52	27	123
2017	FI-01	25	19	14	19	17	3	3	47	38	36
2017	FI-02	17	27	14	7	7	24	3	62	19	29
2017	FI-03	11	34	29	5	10	8	3	50	17	38
2017	FI-04	29	17	6	11	23	15	0	54	40	18
2014	FI	16	25	16	16	15	11	2	47	35	161
2014	FI-01	8	27	9	29	8	17	2	43	46	48
2014	FI-02	14	21	19	9	23	12	2	41	38	43
2014	FI-03	15	33	15	10	15	8	3	54	29	39
2014	FI-04	31	21	21	10	10	7	0	56	22	29
2011	FI	14	19	20	14	17	13	3	39	36	181
2011	FI-01	10	13	21	23	15	12	6	28	47	52
2011	FI-02	11	22	16	11	18	18	4	42	37	55
2011	FI-03	16	25	30	9	14	7	0	44	24	44
2011	FI-04	24	14	10	10	21	17	3	48	39	29

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	56	26	9	3	2	1	3	86	5	124
2017	FI-01	61	22	8	0	3	0	6	88	3	36
2017	FI-02	55	24	14	0	0	3	3	85	0	29
2017	FI-03	44	34	11	5	3	0	3	81	8	38
2017	FI-04	68	21	0	11	0	0	0	89	11	19
2014	FI	62	20	10	2	2	0	3	85	5	161
2014	FI-01	60	23	6	2	0	0	8	91	2	48
2014	FI-02	58	23	12	0	7	0	0	81	7	43
2014	FI-03	62	13	13	8	3	0	3	76	11	39
2014	FI-04	72	17	10	0	0	0	0	90	0	29

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	72	21	2	2	0	1	1	95	2	123
2017	FI-01	72	19	3	3	0	0	3	94	3	36
2017	FI-02	72	21	7	0	0	0	0	93	0	29
2017	FI-03	65	33	0	3	0	0	0	97	3	37
2017	FI-04	84	5	0	5	0	5	0	94	6	19
2014	FI	69	22	4	2	1	1	2	94	3	161
2014	FI-01	71	19	0	2	2	2	4	96	4	48
2014	FI-02	67	26	2	2	0	0	2	95	2	43
2014	FI-03	72	13	13	3	0	0	0	85	3	39
2014	FI-04	69	31	0	0	0	0	0	100	0	29
2011	FI	68	16	7	2	2	1	4	89	4	180
2011	FI-01	65	17	4	4	2	2	6	90	6	52
2011	FI-02	69	11	13	2	0	2	4	84	2	54
2011	FI-03	66	18	7	0	2	0	7	90	2	44
2011	FI-04	76	21	0	0	3	0	0	97	3	29
2008	FI	66	23	6	3	1	0	1	90	3	176
2008	FI-01	71	22	2	0	2	0	2	96	2	49
2008	FI-02	65	24	8	4	0	0	0	88	4	51
2008	FI-03	60	25	6	6	0	0	2	87	6	48
2008	FI-04	63	25	13	0	0	0	0	88	0	24

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	37	16	12	7	2	0	64	20	124
2017	FI-01	31	39	6	11	11	3	0	71	23	36
2017	FI-02	24	28	21	24	0	3	0	54	25	29
2017	FI-03	26	37	21	8	8	0	0	63	16	38
2017	FI-04	16	47	21	6	11	0	0	63	16	19
2014	FI	20	36	16	19	8	2	0	57	27	161
2014	FI-01	25	29	10	21	15	0	0	54	35	48
2014	FI-02	16	44	14	14	7	5	0	63	22	43
2014	FI-03	18	46	15	13	5	3	0	66	18	39
2014	FI-04	21	24	24	28	3	0	0	45	31	29
2011	FI	27	35	15	8	12	3	1	64	21	181
2011	FI-01	35	33	6	6	19	2	0	69	25	52
2011	FI-02	25	36	16	7	11	2	2	64	19	55
2011	FI-03	20	39	25	5	9	0	2	60	14	44
2011	FI-04	24	31	14	17	7	7	0	59	26	29
2008	FI	25	40	20	8	5	2	0	66	13	177
2008	FI-01	32	36	16	8	4	4	0	71	13	50
2008	FI-02	31	41	16	4	8	0	0	73	12	51
2008	FI-03	15	35	31	15	4	0	0	50	19	48
2008	FI-04	21	50	21	4	4	0	0	71	8	24

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	20	30	15	15	19	1	0	51	34	123
2017	FI-01	28	28	11	11	22	0	0	56	33	36
2017	FI-02	21	32	14	29	4	0	0	53	32	28
2017	FI-03	21	28	24	11	16	0	0	50	27	38
2017	FI-04	5	35	5	11	38	5	0	43	52	19
2014	FI	16	26	14	23	19	1	2	43	43	161
2014	FI-01	15	19	8	27	25	0	6	36	55	48
2014	FI-02	16	21	21	21	19	2	0	38	40	43
2014	FI-03	18	41	10	15	15	0	0	59	31	39
2014	FI-04	14	28	14	31	14	0	0	41	45	29
2011	FI	14	35	15	14	19	2	1	51	34	181
2011	FI-01	19	27	8	19	23	4	0	48	44	52
2011	FI-02	9	40	20	15	13	0	4	51	28	55
2011	FI-03	14	36	18	2	30	0	0	50	32	44
2011	FI-04	17	38	14	21	10	0	0	55	31	29
2008	FI	23	34	17	12	11	2	1	59	24	177
2008	FI-01	28	28	10	22	10	2	0	57	33	50
2008	FI-02	25	37	18	6	10	4	0	65	16	51
2008	FI-03	13	33	27	10	17	0	0	46	27	48
2008	FI-04	25	46	8	8	8	0	4	74	17	24

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	17	41	24	8	6	3	60	14	123
2017	FI-01	25	33	31	3	6	3	60	9	36
2017	FI-02	21	36	29	14	0	0	57	14	28
2017	FI-03	5	45	26	11	5	8	54	17	38
2017	FI-04	16	63	0	5	16	0	78	22	19

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	41	35	11	2	3	7	82	6	123
2017	FI-01	40	40	11	0	3	6	85	3	35
2017	FI-02	45	31	17	3	0	3	78	4	29
2017	FI-03	32	39	8	5	3	13	82	9	38
2017	FI-04	57	27	5	0	11	0	83	11	19
2014	FI	51	32	7	3	2	3	87	6	161
2014	FI-01	54	36	4	4	2	0	90	6	48
2014	FI-02	37	37	9	2	7	7	80	10	43
2014	FI-03	62	28	8	0	0	3	92	0	39
2014	FI-04	55	28	10	3	0	3	86	4	29

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	39	40	11	4	2	4	0	82	6	124
2017	FI-01	33	42	17	3	3	3	0	77	6	36
2017	FI-02	45	34	10	7	0	3	0	82	7	29
2017	FI-03	29	50	13	0	0	8	0	86	0	38
2017	FI-04	53	31	0	11	5	0	0	84	16	19
2014	FI	50	35	9	3	2	0	0	85	6	161
2014	FI-01	50	36	8	4	2	0	0	85	6	48
2014	FI-02	47	33	14	2	5	0	0	79	7	43
2014	FI-03	56	31	8	3	3	0	0	87	5	39
2014	FI-04	52	38	7	3	0	0	0	90	3	29
2011	FI	41	38	12	3	6	1	1	80	8	180
2011	FI-01	47	29	10	6	6	2	0	78	12	51
2011	FI-02	33	47	13	2	4	0	2	81	6	55
2011	FI-03	36	41	16	2	5	0	0	77	7	44
2011	FI-04	55	28	7	0	10	0	0	83	10	29

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	42	38	13	1	4	2	0	81	6	124
2017	FI-01	42	42	17	0	0	0	0	83	0	36
2017	FI-02	45	28	21	3	0	3	0	75	4	29
2017	FI-03	34	50	8	2	3	3	0	87	5	38
2017	FI-04	47	26	5	0	22	0	0	73	22	19
2014	FI	51	37	7	3	2	0	0	88	5	161
2014	FI-01	50	38	6	6	0	0	0	88	6	48
2014	FI-02	51	33	12	0	5	0	0	84	5	43
2014	FI-03	51	41	3	5	0	0	0	92	5	39
2014	FI-04	55	38	3	0	3	0	0	93	3	29
2011	FI	44	38	9	5	4	0	0	82	9	181
2011	FI-01	46	33	10	8	4	0	0	79	12	52
2011	FI-02	44	38	9	7	2	0	0	82	9	55
2011	FI-03	36	50	9	2	2	0	0	86	5	44
2011	FI-04	52	31	7	0	10	0	0	83	10	29
2008	FI	34	47	8	6	4	1	1	82	10	176
2008	FI-01	37	51	6	2	4	0	0	88	6	49
2008	FI-02	35	43	10	6	4	2	0	80	10	51
2008	FI-03	27	48	8	10	4	2	0	77	15	48
2008	FI-04	42	42	8	0	4	0	4	87	4	24

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	32	43	13	6	5	1	0	75	11	124
2017	FI-01	33	39	17	8	3	0	0	72	11	36
2017	FI-02	34	42	17	3	0	3	0	78	4	29
2017	FI-03	29	47	11	8	5	0	0	76	13	38
2017	FI-04	33	41	5	5	16	0	0	73	22	19
2014	FI	32	41	13	6	6	1	1	75	12	160
2014	FI-01	35	40	6	10	6	2	0	77	17	48
2014	FI-02	37	30	19	5	9	0	0	67	14	43
2014	FI-03	29	50	16	0	3	3	0	81	3	38
2014	FI-04	24	48	10	10	3	0	3	75	14	29
2011	FI	36	35	14	7	7	1	0	72	14	180
2011	FI-01	40	25	19	4	8	4	0	68	12	52
2011	FI-02	29	44	11	11	5	0	0	73	16	55
2011	FI-03	39	34	16	7	5	0	0	73	11	44
2011	FI-04	39	36	7	7	11	0	0	75	18	28

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	32	45	14	4	5	0	77	9	123
2017	FI-01	31	44	17	6	3	0	75	8	36
2017	FI-02	32	46	18	4	0	0	78	4	28
2017	FI-03	32	45	13	5	5	0	76	11	38
2017	FI-04	33	46	5	0	16	0	78	16	19
2014	FI	33	42	14	5	6	1	75	11	161
2014	FI-01	35	37	13	6	6	2	74	13	48
2014	FI-02	37	33	19	2	9	0	70	12	43
2014	FI-03	28	51	15	3	3	0	79	5	39
2014	FI-04	31	45	10	10	3	0	76	14	29
2011	FI	34	42	9	7	9	0	75	16	179
2011	FI-01	35	33	14	10	8	0	69	18	51
2011	FI-02	27	51	5	7	9	0	78	16	55
2011	FI-03	36	43	11	2	7	0	80	9	44
2011	FI-04	36	39	4	7	14	0	75	21	28
2008	FI	31	42	11	10	5	1	74	15	177
2008	FI-01	24	48	16	6	4	2	73	10	50
2008	FI-02	29	43	10	8	8	2	74	16	51
2008	FI-03	25	42	13	17	4	0	67	21	48
2008	FI-04	54	29	4	13	0	0	83	13	24

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	29	10	13	9	4	0	66	23	122
2017	FI-01	34	26	14	17	9	0	0	60	26	35
2017	FI-02	29	43	11	7	4	7	0	77	12	28
2017	FI-03	34	31	8	13	8	5	0	69	22	38
2017	FI-04	43	15	5	17	16	4	0	60	34	19
2014	FI	30	27	22	11	7	2	0	59	18	161
2014	FI-01	33	29	15	8	8	6	0	66	18	48
2014	FI-02	26	30	23	14	7	0	0	56	21	43
2014	FI-03	33	28	23	8	5	3	0	63	13	39
2014	FI-04	31	21	24	17	7	0	0	52	24	29
2011	FI	35	26	19	8	9	2	0	63	18	180
2011	FI-01	40	19	19	6	12	4	0	62	18	52
2011	FI-02	22	40	18	11	9	0	0	62	20	55
2011	FI-03	48	23	14	7	7	2	0	72	14	44
2011	FI-04	32	14	29	11	11	4	0	48	22	28
2008	FI	29	31	15	14	8	3	1	61	23	177
2008	FI-01	20	36	14	10	10	10	0	62	22	50
2008	FI-02	31	29	18	8	12	0	2	62	20	51
2008	FI-03	27	33	10	21	8	0	0	60	29	48
2008	FI-04	38	21	21	21	0	0	0	58	21	24

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	FI	28	40	31	124
2017	FI-01	28	39	33	36
2017	FI-02	20	48	31	29
2017	FI-03	21	44	34	38
2017	FI-04	53	27	20	19
2014	FI	36	33	31	161
2014	FI-01	32	37	31	48
2014	FI-02	42	33	26	43
2014	FI-03	26	33	41	39
2014	FI-04	52	28	21	29
2011	FI	31	36	33	181
2011	FI-01	27	31	42	52
2011	FI-02	38	35	27	55
2011	FI-03	27	41	32	44
2011	FI-04	31	41	28	29

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	FI	9	29	42	6	0	15	35
2017	FI-01	10	10	60	10	0	10	10
2017	FI-04	20	20	28	10	0	21	10
2014	FI	15	36	36	7	9999	5	58
2014	FI-01	0	54	33	7	9999	7	15
2014	FI-02	6	39	39	6	9999	11	18
2014	FI-03	30	40	30	0	9999	0	10
2014	FI-04	33	13	40	13	9999	0	15
2011	FI	16	27	43	9	9999	5	56
2011	FI-01	0	29	36	29	9999	7	14
2011	FI-02	5	33	48	5	9999	10	21
2011	FI-03	50	25	25	0	9999	0	12

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	14	86	123
2017	FI-01	14	86	36
2017	FI-04	27	73	19
2014	FI	19	81	160
2014	FI-01	19	81	47
2014	FI-02	12	88	43
2014	FI-03	23	77	39
2014	FI-04	21	79	29

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	FI	47	17
2014	FI	39	31

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FI	47	17
2014	FI	58	31

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	FI	0	17
2014	FI	0	31

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	FI	0	17

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	FI	35	17
2014	FI	35	31

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	FI	29	17
2014	FI	39	31

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	FI	47	17
2014	FI	45	31

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	FI	36	17
2014	FI	35	31

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	FI	36	17
2014	FI	36	31

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	FI	65	17
2014	FI	52	31

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	FI	35	17
2014	FI	26	31

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	FI	0	17
2014	FI	0	31

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	FI	0	17

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	FI	41	17
2014	FI	42	31

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	FI	41	17
2014	FI	32	31

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FI	65	17
2014	FI	48	31

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	FI	0	17

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	FI	0	17

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	FI	29	17

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	FI	0	17

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	FI	0	17

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	FI	0	17

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FI	30	17
2014	FI	43	30

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	FI	0	17
2014	FI	0	30

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FI	30	17
2014	FI	53	30

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	FI	0	17

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	100	0	17

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	10	20	19	7	5	28	10	50	20	124
2017	FI-01	17	22	14	8	3	28	8	61	17	36
2017	FI-02	3	14	31	3	0	35	14	33	7	29
2017	FI-03	5	13	21	8	3	34	15	37	21	38
2017	FI-04	15	38	5	11	22	9	0	59	36	19
2014	FI	16	22	19	6	6	22	9	55	17	161
2014	FI-01	19	27	8	4	4	25	13	73	13	48
2014	FI-02	14	21	16	2	9	28	9	56	19	43
2014	FI-03	15	21	15	15	3	23	8	52	26	39
2014	FI-04	14	17	41	3	7	10	7	37	12	29

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	38	18	6	2	9	2	70	9	124
2017	FI-01	28	39	19	6	3	6	0	71	9	36
2017	FI-02	24	38	21	7	0	7	3	69	8	29
2017	FI-03	19	42	15	3	0	19	3	77	3	38
2017	FI-04	31	27	20	11	11	0	0	58	22	19
2014	FI	22	36	16	5	4	16	1	71	11	160
2014	FI-01	23	48	8	6	2	12	0	81	9	48
2014	FI-02	21	38	12	5	7	17	0	71	14	42
2014	FI-03	23	28	18	5	0	21	5	69	7	39
2014	FI-04	24	28	28	3	7	10	0	58	12	29
2011	FI	29	35	14	7	7	9	0	70	15	181
2011	FI-01	33	31	8	8	8	13	0	73	18	52
2011	FI-02	25	38	18	7	5	5	0	67	13	55
2011	FI-03	27	34	20	2	9	7	0	66	12	44
2011	FI-04	31	38	7	10	3	10	0	77	15	29

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	37	49	10	2	0	0	2	88	2	124
2017	FI-01	36	58	3	3	0	0	0	94	3	36
2017	FI-02	38	48	10	3	0	0	0	86	3	29
2017	FI-03	23	53	21	3	0	0	0	76	3	38
2017	FI-04	58	31	0	0	0	0	11	100	0	19
2014	FI	37	54	5	1	1	1	1	93	2	161
2014	FI-01	37	56	4	0	2	0	0	94	2	48
2014	FI-02	30	63	5	2	0	0	0	93	2	43
2014	FI-03	44	49	8	0	0	0	0	92	0	39
2014	FI-04	38	45	3	3	0	3	7	92	4	29
2011	FI	36	50	8	3	1	1	2	88	3	181
2011	FI-01	29	56	10	4	2	0	0	85	6	52
2011	FI-02	33	56	9	2	0	0	0	89	2	55
2011	FI-03	50	39	9	2	0	0	0	89	2	44
2011	FI-04	34	48	3	3	0	0	10	92	4	29
2008	FI	36	53	4	3	2	1	1	91	5	177
2008	FI-01	28	54	10	2	2	4	0	85	4	50
2008	FI-02	33	53	2	6	4	0	2	88	10	51
2008	FI-03	42	56	0	2	0	0	0	98	2	48
2008	FI-04	46	46	4	0	0	0	4	96	0	24

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	12	23	21	1	4	28	11	57	8	124
2017	FI-01	17	11	28	0	3	31	11	48	5	36
2017	FI-02	10	21	17	3	3	38	7	56	13	29
2017	FI-03	8	27	19	0	5	26	16	60	8	38
2017	FI-04	10	38	21	0	5	15	11	64	7	19
2014	FI	17	26	24	4	2	19	9	58	9	161
2014	FI-01	19	21	23	2	2	25	8	60	6	48
2014	FI-02	14	28	26	9	2	12	9	53	15	43
2014	FI-03	21	26	21	3	0	21	10	67	4	39
2014	FI-04	14	28	28	3	3	17	7	54	9	29
2011	FI	12	24	25	3	7	25	4	51	14	181
2011	FI-01	12	25	27	4	4	27	2	51	11	52
2011	FI-02	7	29	20	2	11	24	7	53	18	55
2011	FI-03	18	16	39	5	2	18	2	43	9	44
2011	FI-04	10	28	10	3	10	31	7	61	22	29

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	51	30	11	2	2	4	1	85	4	124
2017	FI-01	50	36	8	0	3	3	0	89	3	36
2017	FI-02	62	17	10	3	0	7	0	85	4	29
2017	FI-03	42	39	13	3	0	3	0	84	3	38
2017	FI-04	47	21	11	5	5	5	6	76	12	19
2014	FI	47	34	8	2	2	4	1	86	5	161
2014	FI-01	56	31	7	0	0	6	0	93	0	48
2014	FI-02	42	40	9	0	7	2	0	83	7	43
2014	FI-03	49	38	5	5	0	3	0	89	5	39
2014	FI-04	41	28	10	3	3	7	7	80	8	29
2011	FI	40	33	12	4	4	6	2	78	10	181
2011	FI-01	35	31	12	6	6	12	0	74	13	52
2011	FI-02	36	45	7	2	5	4	0	85	8	55
2011	FI-03	52	32	11	2	2	0	0	84	5	44
2011	FI-04	38	14	21	10	3	3	10	60	16	29
2008	FI	42	44	7	1	2	2	1	89	4	176
2008	FI-01	44	40	10	0	2	4	0	88	2	50
2008	FI-02	46	42	2	4	2	2	2	92	6	50
2008	FI-03	38	50	8	0	4	0	0	88	4	48
2008	FI-04	38	50	8	0	0	0	4	91	0	24

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	43	31	13	2	2	8	1	81	4	124
2017	FI-01	44	31	17	0	3	6	0	79	3	36
2017	FI-02	55	27	10	0	0	7	0	89	0	29
2017	FI-03	34	34	13	3	3	13	0	79	6	38
2017	FI-04	37	31	11	5	5	5	6	76	12	19
2014	FI	42	34	10	3	1	9	2	84	5	161
2014	FI-01	41	36	4	6	0	12	0	88	7	48
2014	FI-02	44	30	12	0	2	9	2	84	3	43
2014	FI-03	44	38	13	5	0	0	0	82	5	39
2014	FI-04	38	31	10	0	3	10	7	83	4	29
2011	FI	33	32	14	3	6	11	2	74	10	180
2011	FI-01	35	27	12	4	6	16	0	74	12	51
2011	FI-02	33	29	16	4	7	11	0	69	12	55
2011	FI-03	34	36	18	2	2	7	0	76	5	44
2011	FI-04	31	38	7	0	10	3	10	80	12	29
2008	FI	36	38	12	4	4	5	1	79	8	177
2008	FI-01	32	50	12	2	2	2	0	84	4	50
2008	FI-02	35	35	12	2	6	8	2	78	9	51
2008	FI-03	35	31	15	8	4	6	0	71	13	48
2008	FI-04	42	38	8	4	4	0	4	83	9	24

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	7	93	123
2014	FI	6	94	160
2014	FI-02	12	88	43
2014	FI-04	0	100	29

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	14	20	15	2	5	35	10	61	13	124
2017	FI-01	19	17	14	0	6	33	11	65	10	36
2017	FI-02	3	24	7	3	3	48	10	67	17	29
2017	FI-03	5	16	27	5	0	34	13	40	10	38
2017	FI-04	26	33	5	0	16	20	0	73	20	19
2014	FI	16	20	16	5	1	34	7	62	11	161
2014	FI-01	15	25	8	6	0	37	8	73	11	48
2014	FI-02	19	16	21	5	5	30	5	54	14	43
2014	FI-03	15	15	21	5	0	33	10	55	9	39
2014	FI-04	17	21	17	0	0	38	7	69	0	29

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	31	37	12	3	3	12	1	79	7	124
2017	FI-01	31	39	14	3	3	11	0	78	6	36
2017	FI-02	28	42	10	3	3	10	3	80	8	29
2017	FI-03	21	42	15	3	0	19	0	78	3	38
2017	FI-04	51	22	5	6	11	5	0	77	17	19
2014	FI	29	33	13	5	1	17	1	76	8	160
2014	FI-01	29	40	8	4	0	19	0	85	5	48
2014	FI-02	31	31	12	2	5	17	2	76	9	42
2014	FI-03	31	21	21	5	0	21	3	67	7	39
2014	FI-04	28	38	10	10	0	14	0	76	12	29
2011	FI	34	36	12	3	3	11	0	79	7	181
2011	FI-01	37	33	12	2	4	13	0	80	7	52
2011	FI-02	29	42	13	5	2	9	0	78	8	55
2011	FI-03	32	32	18	2	5	11	0	72	8	44
2011	FI-04	45	34	3	3	3	10	0	88	8	29

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	18	28	19	15	18	1	2	47	34	124
2017	FI-01	25	17	22	14	22	0	0	42	36	36
2017	FI-02	17	28	17	10	24	0	3	46	36	29
2017	FI-03	16	40	11	19	10	3	3	59	30	38
2017	FI-04	11	26	31	16	16	0	0	37	32	19

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	12	27	31	19	11	1	39	29	124
2017	FI-01	22	36	28	8	6	0	58	14	36
2017	FI-02	14	24	27	28	3	3	39	32	29
2017	FI-03	5	29	37	18	11	0	34	28	38
2017	FI-04	5	11	25	27	32	0	16	59	19

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	15	27	30	16	10	1	2	43	26	124
2017	FI-01	31	33	22	6	6	0	3	66	11	36
2017	FI-02	10	34	24	21	7	0	3	46	29	29
2017	FI-03	11	19	37	24	7	3	0	30	32	38
2017	FI-04	5	16	36	16	27	0	0	21	43	19

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	20	25	25	18	9	1	3	46	28	123
2017	FI-01	31	31	25	6	8	0	0	61	14	36
2017	FI-02	22	22	28	22	0	0	7	46	23	28
2017	FI-03	13	27	24	21	7	3	5	43	31	38
2017	FI-04	11	11	20	32	27	0	0	21	59	19

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	20	16	6	9	2	9	64	17	122
2017	FI-01	63	17	3	3	3	6	6	90	6	35
2017	FI-02	27	17	28	7	0	0	21	56	9	29
2017	FI-03	27	27	22	5	10	0	8	59	17	37
2017	FI-04	27	10	16	15	32	0	0	37	47	19

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	27	28	24	10	11	54	22	124
2017	FI-01	36	33	19	6	6	69	11	36
2017	FI-02	34	14	34	7	10	48	17	29
2017	FI-03	16	32	27	18	7	48	26	38
2017	FI-04	16	26	16	11	31	42	42	19

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	41	21	9	8	1	62	17	124
2017	FI-01	36	33	14	3	14	0	69	17	36
2017	FI-02	20	41	24	10	0	3	64	11	29
2017	FI-03	13	48	21	13	5	0	61	19	38
2017	FI-04	11	33	30	11	16	0	43	27	19

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	35	21	15	6	1	2	58	21	124
2017	FI-01	42	31	17	3	6	3	0	74	9	36
2017	FI-02	14	41	21	17	0	0	7	59	19	29
2017	FI-03	13	40	24	19	5	0	0	53	24	38
2017	FI-04	16	20	26	21	16	0	0	36	37	19

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	40	25	9	7	59	16	124
2017	FI-01	28	44	14	6	8	72	14	36
2017	FI-02	20	35	28	14	3	55	17	29
2017	FI-03	13	45	24	11	8	58	19	38
2017	FI-04	16	26	47	0	11	42	11	19

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	27	29	33	7	2	1	1	57	9	124
2017	FI-01	36	31	31	0	0	3	0	69	0	36
2017	FI-02	24	27	45	0	0	0	3	53	0	29
2017	FI-03	18	34	32	13	3	0	0	53	16	38
2017	FI-04	32	15	26	21	5	0	0	47	27	19

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	44	28	14	6	5	3	75	11	124
2017	FI-01	44	28	14	8	3	3	74	11	36
2017	FI-02	31	31	24	0	7	7	66	7	29
2017	FI-03	52	29	8	5	3	3	84	8	38
2017	FI-04	53	21	11	5	11	0	73	16	19

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	67	13	6	2	6	1	5	85	9	124
2017	FI-01	81	8	3	0	6	0	3	91	6	36
2017	FI-02	52	10	14	0	10	3	10	72	12	29
2017	FI-03	66	19	3	5	3	0	5	89	8	38
2017	FI-04	63	16	11	0	11	0	0	78	11	19

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	46	30	11	7	2	4	79	9	124
2017	FI-01	42	31	22	6	0	0	72	6	36
2017	FI-02	38	38	7	3	10	3	79	14	29
2017	FI-03	58	27	5	5	0	5	89	6	38
2017	FI-04	42	20	11	17	0	11	69	19	19

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	55	27	8	5	4	1	1	83	9	124
2017	FI-01	61	25	8	0	6	0	0	86	6	36
2017	FI-02	48	31	10	10	0	0	0	79	10	29
2017	FI-03	50	29	8	5	3	3	3	83	8	38
2017	FI-04	57	21	5	5	11	0	0	78	16	19

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	53	19	7	2	3	1	14	85	7	124
2017	FI-01	61	11	6	0	0	0	22	93	0	36
2017	FI-02	55	10	0	0	7	3	24	90	10	29
2017	FI-03	50	29	11	5	0	0	5	83	6	38
2017	FI-04	36	31	16	5	11	0	0	68	16	19

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	66	23	2	2	7	96	3	122
2017	FI-01	83	17	0	0	0	100	0	36
2017	FI-02	47	36	4	4	10	92	4	28
2017	FI-03	62	22	3	0	14	97	0	37
2017	FI-04	67	22	0	11	0	89	11	19

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	57	19	11	6	3	1	4	79	9	124
2017	FI-01	61	19	8	8	0	3	0	83	9	36
2017	FI-02	52	21	14	3	0	0	10	81	4	29
2017	FI-03	52	21	16	5	0	0	5	78	6	38
2017	FI-04	62	11	5	5	17	0	0	73	22	19

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	48	31	10	4	3	4	82	8	124
2017	FI-01	42	31	14	6	6	3	74	11	36
2017	FI-02	38	34	10	7	3	7	78	11	29
2017	FI-03	48	37	8	0	3	5	89	3	38
2017	FI-04	68	22	5	5	0	0	89	5	19

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	11	36	36	11	5	48	16	124
2017	FI-01	25	44	22	3	6	69	8	36
2017	FI-02	7	34	41	17	0	41	17	29
2017	FI-03	3	40	45	10	3	42	13	38
2017	FI-04	11	11	41	21	16	21	37	19

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	10	19	39	20	12	33	28	123
2017	FI-01	8	11	33	22	25	47	19	36
2017	FI-02	11	14	57	11	7	18	25	28
2017	FI-03	5	18	42	29	5	34	23	38
2017	FI-04	22	42	20	11	5	16	64	19

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	59	28	6	3	2	2	89	5	124
2017	FI-01	56	22	8	6	6	3	80	11	36
2017	FI-02	69	20	7	3	0	0	90	3	29
2017	FI-03	47	42	5	3	0	3	92	3	38
2017	FI-04	70	26	4	0	0	0	96	0	19

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	43	18	7	7	2	67	15	122
2017	FI-01	33	36	14	11	6	0	69	17	36
2017	FI-02	14	46	29	7	4	0	60	11	28
2017	FI-03	21	46	16	8	3	5	71	12	37
2017	FI-04	16	42	15	0	27	0	58	27	19

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	12	88	124
2017	FI-02	17	83	29
2017	FI-03	19	81	38
2014	FI	18	82	161
2014	FI-01	23	77	48
2014	FI-02	23	77	43

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	87	13	15
2014	FI	86	14	29
2014	FI-01	91	9	11
2014	FI-02	80	20	10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	30	8	8	85	8	13
2014	FI	52	40	4	4	92	4	25
2014	FI-01	70	20	10	0	90	0	10

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	20	34	19	13	13	1	20	80	124
2017	FI-01	31	28	8	19	14	0	31	69	36
2017	FI-02	17	31	21	10	17	3	18	82	29
2017	FI-03	21	37	26	11	5	0	21	79	38
2017	FI-04	5	43	25	11	16	0	5	95	19

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	14	97
2017	FI-01	25	24
2017	FI-02	4	23
2017	FI-03	13	30
2017	FI-04	17	18

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	30	97
2017	FI-01	50	24
2017	FI-02	30	23
2017	FI-03	19	30
2017	FI-04	20	18

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	12	97
2017	FI-01	13	24
2017	FI-02	13	23
2017	FI-03	13	30
2017	FI-04	6	18

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	FI	42	97
2017	FI-01	17	24
2017	FI-02	35	23
2017	FI-03	53	30
2017	FI-04	61	18

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	FI	6	97
2017	FI-01	8	24
2017	FI-02	8	23
2017	FI-03	7	30
2017	FI-04	0	18

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	FI	47	97
2017	FI-01	42	24
2017	FI-02	35	23
2017	FI-03	57	30
2017	FI-04	57	18

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	FI	4	50	19	8	3	16	95
2017	FI-01	0	56	20	4	4	16	25
2017	FI-02	9	35	30	9	4	13	23
2017	FI-03	7	54	18	10	0	10	28
2017	FI-04	0	55	6	11	6	22	18

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	7	27	15	14	26	2	8	37	45	98
2017	FI-01	16	16	24	12	24	0	8	35	39	25
2017	FI-02	4	30	9	9	35	0	13	40	50	23
2017	FI-03	0	34	17	23	16	7	3	37	44	30
2017	FI-04	10	28	11	11	34	0	6	40	48	18

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	1	8	11	16	53	2	8	10	77	98
2017	FI-01	0	4	8	20	64	4	0	4	88	25
2017	FI-02	4	18	9	4	52	0	13	25	65	23
2017	FI-03	0	3	24	20	36	3	13	4	68	30
2017	FI-04	0	11	0	22	66	0	0	11	89	18

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Health Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)