2017 Public Service Employee Survey Results for Health Canada by Question 104. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	29	50	7	11	3	0	0	79	14	139
2017	Health care practitioners	26	45	5	17	7	0	0	71	25	384
2017	Federal regulators	27	49	3	15	4	0	0	77	20	563
2017	Compliance, inspection and enforcement	20	51	8	15	6	0	0	72	20	393
2017	Communications or public affairs	30	50	3	13	4	0	0	80	17	224
2017	Access to information and privacy	35	49	2	13	2	0	0	84	15	60
2017	Security	35	33	9	16	7	0	0	69	23	38
2017	Science and technology	31	50	3	13	3	0	0	81	16	609
2017	Legal services	45	38	0	9	9	0	0	82	18	21
2017	Administration and operations	43	43	5	8	2	0	0	85	10	897
2017	Human resources	31	47	3	13	6	0	0	78	19	246
2017	Financial management	45	43	5	5	2	1	0	88	6	212
2017	Procurement	43	32	11	6	8	0	0	75	14	36
2017	Real property	27	48	7	7	11	0	0	75	18	50
2017	Materiel management	34	56	0	10	0	0	0	90	10	14
2017	Information management	37	46	4	10	4	0	0	82	14	162
2017	Information technology	27	53	5	9	6	0	0	80	15	217
2017	Evaluation	33	51	6	7	3	0	0	84	10	334
2017	Data sciences	35	50	6	4	5	0	0	85	9	97
2017	Policy	29	51	5	10	4	0	0	80	15	512
2017	Project management	32	51	4	8	5	0	0	83	13	230
2017	Other services to the public	45	45	2	7	1	0	0	89	8	89
2017	None of the above	32	46	5	12	4	0	0	79	16	358
2014	Client contact centre	27	44	7	13	9	0	1	71	22	178
2014	Health care practitioners	21	51	4	17	7	0	0	72	25	515
2014	Federal regulators	25	51	6	13	5	0	0	76	18	724
2014	Compliance, inspection and enforcement	20	53	8	14	4	0	0	73	19	430
2014	Communications or public affairs	26	49	4	17	3	0	0	75	20	262
2014	Access to information and privacy	37	38	9	6	11	0	0	75	17	36
2014	Security	32	47	2	11	9	0	0	79	19	51
2014	Science and technology	26	49	5	16	4	0	0	75	20	727
2014	Legal services	36	54	3	0	6	0	0	91	6	29
2014	Administration and operations	37	45	4	10	4	0	0	82	14	1150
2014	Human resources	34	52	3	7	3	0	0	87	10	297
2014	Financial management	40	47	4	6	3	0	0	86	10	297
2014	Procurement	19	46	7	25	2	0	0	66	27	39
2014	Real property	35	37	13	11	4	0	0	72	15	84
2014	Materiel management	22	73	0	5	0	0	0	95	5	13
2014	Information management	32	48	7	7	6	0	0	80	13	216
2014	Information technology	29	46	7	15	4	0	0	75	18	284
2014	Evaluation	28	51	5	11	4	0	0	79	15	415
2014	Other services to the public	33	44	6	11	7	0	0	77	17	165
2014	None of the above	29	49	5	12	4	1	0	78	17	624

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	51	38	5	3	2	0	1	90	5	138
2017	Health care practitioners	64	25	5	2	2	1	1	90	4	382
2017	Federal regulators	65	21	5	5	2	0	1	87	7	562
2017	Compliance, inspection and enforcement	58	29	4	5	1	1	1	89	7	391
2017	Communications or public affairs	75	15	3	3	2	2	0	92	5	224
2017	Access to information and privacy	79	8	7	2	3	2	0	88	5	59
2017	Security	42	33	22	4	0	0	0	74	4	38
2017	Science and technology	66	21	5	4	2	1	3	89	6	608
2017	Legal services	76	9	6	5	0	0	5	89	5	21
2017	Administration and operations	73	20	4	2	0	0	1	94	3	897
2017	Human resources	72	19	4	3	1	1	0	92	4	246
2017	Financial management	72	22	2	1	1	0	1	95	3	212
2017	Procurement	67	25	3	3	3	0	0	91	6	36
2017	Real property	69	18	5	3	2	2	0	89	5	51
2017	Materiel management	60	16	10	5	0	0	10	84	5	14
2017	Information management	66	22	4	2	6	1	1	89	8	162
2017	Information technology	67	21	4	3	1	1	2	91	4	217
2017	Evaluation	70	16	7	4	2	1	1	87	6	335
2017	Data sciences	66	23	5	6	0	0	0	89	6	96
2017	Policy	75	18	2	2	1	1	1	95	3	511
2017	Project management	70	22	4	3	0	1	0	93	3	230
2017	Other services to the public	83	12	2	1	1	0	1	96	2	89
2017	None of the above	65	18	7	5	3	1	1	84	8	357
2014	Client contact centre	56	27	7	6	3	0	1	84	9	178
2014	Health care practitioners	63	25	5	3	3	0	1	89	6	515
2014	Federal regulators	69	20	5	3	1	1	1	91	4	723
2014	Compliance, inspection and enforcement	62	28	4	4	1	0	1	91	5	430
2014	Communications or public affairs	72	20	3	3	1	1	0	93	4	262
2014	Access to information and privacy	64	31	3	0	3	0	0	95	3	36
2014	Security	65	23	8	3	2	0	0	87	5	51
2014	Science and technology	65	23	4	4	2	0	1	90	6	727
2014	Legal services	67	23	3	3	0	0	4	93	3	29
2014	Administration and operations	70	21	3	3	2	0	1	93	4	1151
2014	Human resources	72	21	2	2	2	0	0	94	4	297
2014	Financial management	73	20	3	1	0	1	1	95	2	297
2014	Procurement	44	39	10	2	0	0	5	87	3	39
2014	Real property	65	16	12	2	2	1	1	83	4	84
2014	Materiel management	63	21	16	0	0	0	0	84	0	13
2014	Information management	68	17	7	4	1	0	2	87	6	216
2014	Information technology	67	18	9	3	2	0	1	86	5	284
2014	Evaluation	65	20	6	4	2	0	1	87	7	414
2014	Other services to the public	65	24	4	3	1	2	1	92	4	165
2014	None of the above	67	22	6	2	2	1	1	91	4	624

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	48	32	8	7	2	0	3	82	10	139
2017	Health care practitioners	66	19	4	6	3	1	2	87	9	384
2017	Federal regulators	70	16	5	5	4	0	1	86	9	562
2017	Compliance, inspection and enforcement	61	15	7	9	7	0	1	77	16	390
2017	Communications or public affairs	69	17	3	7	4	0	0	86	11	224
2017	Access to information and privacy	74	13	2	5	6	0	0	87	11	60
2017	Security	66	18	9	2	2	0	3	86	4	38
2017	Science and technology	68	16	5	6	4	0	1	85	10	607
2017	Legal services	58	31	6	5	0	0	0	90	5	21
2017	Administration and operations	66	19	6	6	2	0	1	86	8	897
2017	Human resources	61	21	7	8	4	0	0	82	12	245
2017	Financial management	62	26	4	5	1	0	1	89	7	212
2017	Procurement	71	23	0	1	0	0	5	98	2	36
2017	Real property	69	14	6	3	4	0	3	86	8	51
2017	Materiel management	54	6	29	0	11	0	0	60	11	14
2017	Information management	66	17	6	7	3	0	1	84	10	162
2017	Information technology	65	17	6	8	4	0	0	83	12	217
2017	Evaluation	69	13	5	7	5	0	1	82	12	335
2017	Data sciences	67	17	3	8	5	0	0	84	13	96
2017	Policy	73	15	3	5	3	0	0	89	8	510
2017	Project management	69	18	5	6	2	0	0	88	7	230
2017	Other services to the public	83	9	2	2	2	1	1	94	4	88
2017	None of the above	63	17	4	11	3	0	1	82	14	358
2014	Client contact centre	58	19	5	14	3	0	1	77	17	178
2014	Health care practitioners	68	16	5	7	3	0	2	85	10	515
2014	Federal regulators	68	18	5	5	3	1	1	87	8	724
2014	Compliance, inspection and enforcement	62	17	6	10	5	0	1	80	15	430
2014	Communications or public affairs	69	14	4	8	3	0	1	84	12	262
2014	Access to information and privacy	64	28	3	3	3	0	0	92	6	36
2014	Security	58	31	8	3	0	0	0	89	3	51
2014	Science and technology	67	16	5	5	5	1	2	85	10	726
2014	Legal services	60	26	3	7	0	0	4	89	7	29
2014	Administration and operations	64	20	5	7	3	0	1	85	10	1150
2014	Human resources	59	24	4	8	5	0	0	83	13	296
2014	Financial management	64	21	5	6	2	0	2	87	9	296
2014	Procurement	51	27	12	5	5	0	0	78	10	39
2014	Real property	67	17	8	2	4	0	3	85	6	84
2014	Materiel management	68	21	6	0	5	0	0	89	5	13
2014	Information management	65	19	7	4	5	0	0	84	9	216
2014	Information technology	64	20	6	5	4	0	1	85	9	284
2014	Evaluation	65	16	5	6	5	0	2	83	11	414
2014	Other services to the public	67	16	8	4	3	1	2	85	7	165
2014	None of the above	67	19	3	5	4	0	1	88	9	623

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	33	38	11	12	6	0	0	71	18	139
2017	Health care practitioners	32	41	4	14	9	0	0	73	23	384
2017	Federal regulators	35	33	6	16	10	0	0	68	26	562
2017	Compliance, inspection and enforcement	32	40	9	12	6	0	0	72	18	392
2017	Communications or public affairs	41	39	7	9	5	0	0	80	14	224
2017	Access to information and privacy	53	33	8	5	2	0	0	85	6	60
2017	Security	34	29	24	11	2	0	0	63	13	38
2017	Science and technology	32	38	6	15	9	0	0	70	24	609
2017	Legal services	52	24	9	5	10	0	0	76	15	21
2017	Administration and operations	47	31	7	9	6	0	0	78	15	898
2017	Human resources	42	34	6	11	7	0	0	75	18	245
2017	Financial management	41	35	9	8	6	0	0	77	14	212
2017	Procurement	32	38	9	13	8	0	0	70	21	36
2017	Real property	54	24	9	7	2	0	3	81	10	51
2017	Materiel management	37	25	10	19	10	0	0	62	29	14
2017	Information management	43	36	7	8	6	0	0	79	14	162
2017	Information technology	45	32	8	10	5	0	0	77	15	217
2017	Evaluation	35	34	9	11	11	0	0	69	22	335
2017	Data sciences	49	32	7	8	4	0	0	81	12	96
2017	Policy	35	34	7	14	11	0	0	69	25	511
2017	Project management	39	35	7	14	5	0	0	75	19	230
2017	Other services to the public	45	23	3	20	10	0	0	67	30	89
2017	None of the above	40	30	13	12	6	0	0	70	18	357
2014	Client contact centre	33	36	9	13	8	0	1	70	21	178
2014	Health care practitioners	34	35	4	17	10	0	0	69	27	515
2014	Federal regulators	33	35	8	12	12	0	0	68	24	723
2014	Compliance, inspection and enforcement	35	36	6	15	8	0	0	71	23	428
2014	Communications or public affairs	38	34	7	14	7	0	0	72	21	262
2014	Access to information and privacy	28	36	11	11	14	0	0	64	25	36
2014	Security	31	23	15	14	18	0	0	53	31	51
2014	Science and technology	34	37	7	13	8	0	0	72	21	726
2014	Legal services	58	24	7	7	3	0	0	82	11	29
2014	Administration and operations	45	31	8	11	6	0	0	76	16	1148
2014	Human resources	45	35	3	11	6	0	0	80	17	297
2014	Financial management	43	35	5	11	5	0	0	79	16	297
2014	Procurement	24	44	10	10	12	0	0	68	21	39
2014	Real property	52	31	7	5	3	0	1	84	9	84
2014	Materiel management	53	11	15	21	0	0	0	64	21	13
2014	Information management	47	29	6	11	6	1	0	77	17	216
2014	Information technology	37	32	5	16	10	0	0	69	26	284
2014	Evaluation	28	30	12	15	14	0	0	59	29	414
2014	Other services to the public	38	33	9	12	8	0	0	71	20	165
2014	None of the above	35	35	8	15	7	0	0	70	21	624

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	25	43	16	10	6	0	0	68	16	139
2017	Health care practitioners	23	40	11	18	8	0	0	64	26	384
2017	Federal regulators	25	40	11	15	8	0	0	66	23	563
2017	Compliance, inspection and enforcement	19	39	15	18	9	0	0	58	27	393
2017	Communications or public affairs	28	42	11	12	6	0	0	71	18	223
2017	Access to information and privacy	42	35	4	16	3	0	0	77	19	60
2017	Security	37	30	11	14	6	0	3	68	20	38
2017	Science and technology	23	40	14	14	8	0	0	64	22	608
2017	Legal services	58	15	23	4	0	0	0	73	4	21
2017	Administration and operations	33	37	11	13	6	0	0	70	19	897
2017	Human resources	34	37	9	13	7	0	0	71	20	246
2017	Financial management	32	44	10	9	5	0	0	76	14	212
2017	Procurement	31	36	11	14	8	0	0	66	22	36
2017	Real property	35	24	16	13	13	0	0	59	25	51
2017	Materiel management	40	30	5	6	10	0	10	78	17	14
2017	Information management	35	37	15	10	3	1	0	73	13	162
2017	Information technology	31	37	12	11	8	0	1	69	20	217
2017	Evaluation	25	40	14	15	5	1	0	65	20	333
2017	Data sciences	34	44	12	8	2	0	0	78	10	95
2017	Policy	24	43	12	13	6	0	1	68	20	512
2017	Project management	22	43	13	16	7	0	0	65	23	230
2017	Other services to the public	28	34	12	20	5	0	0	62	25	89
2017	None of the above	26	41	10	13	9	0	0	68	22	357
2014	Client contact centre	19	39	14	16	10	0	1	59	26	178
2014	Health care practitioners	17	36	13	24	12	0	0	52	35	515
2014	Federal regulators	23	41	12	17	6	0	0	64	24	723
2014	Compliance, inspection and enforcement	16	46	16	15	7	0	0	62	22	430
2014	Communications or public affairs	27	43	9	16	5	0	0	70	21	259
2014	Access to information and privacy	20	41	17	11	11	0	0	61	22	36
2014	Security	25	33	14	11	17	0	0	58	28	51
2014	Science and technology	25	39	16	16	5	0	0	63	21	727
2014	Legal services	46	34	14	3	0	3	0	82	3	29
2014	Administration and operations	25	38	11	17	8	0	0	63	26	1150
2014	Human resources	31	38	11	14	5	0	1	69	20	297
2014	Financial management	27	42	12	13	5	0	0	70	18	297
2014	Procurement	17	36	12	20	15	0	0	53	35	39
2014	Real property	30	34	11	12	12	1	0	66	24	84
2014	Materiel management	53	5	10	32	0	0	0	58	32	13
2014	Information management	24	37	15	12	10	0	1	62	22	216
2014	Information technology	21	35	16	18	10	0	0	56	28	285
2014	Evaluation	21	40	15	18	6	0	1	61	24	415
2014	Other services to the public	22	38	13	18	9	0	0	60	28	165
2014	None of the above	18	41	15	17	9	0	0	59	26	623

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	37	41	13	6	3	0	0	77	10	139
2017	Health care practitioners	59	27	6	5	3	0	0	86	8	384
2017	Federal regulators	48	36	8	6	4	0	0	83	9	562
2017	Compliance, inspection and enforcement	33	45	9	7	5	0	0	79	12	393
2017	Communications or public affairs	40	40	8	8	3	0	0	80	11	222
2017	Access to information and privacy	34	50	4	10	2	0	0	84	12	60
2017	Security	33	27	16	19	5	0	0	60	24	38
2017	Science and technology	52	35	6	5	2	0	0	87	7	607
2017	Legal services	51	30	9	9	0	0	0	81	9	20
2017	Administration and operations	30	39	15	10	5	0	0	70	15	896
2017	Human resources	42	36	11	8	3	0	0	78	11	246
2017	Financial management	43	41	8	5	3	0	0	84	8	212
2017	Procurement	48	38	6	6	3	0	0	86	8	36
2017	Real property	48	37	13	0	2	0	0	85	2	51
2017	Materiel management	40	55	5	0	0	0	0	95	0	14
2017	Information management	28	39	18	9	7	0	0	66	16	162
2017	Information technology	40	37	10	9	3	0	0	78	12	217
2017	Evaluation	48	39	6	4	2	0	0	88	6	334
2017	Data sciences	42	46	8	4	1	0	0	88	5	96
2017	Policy	42	40	9	5	4	0	0	82	9	512
2017	Project management	37	40	9	8	5	0	0	78	13	230
2017	Other services to the public	54	32	2	6	6	0	0	86	12	89
2017	None of the above	43	36	8	8	5	1	0	80	12	358
2014	Client contact centre	32	40	17	8	3	0	1	72	11	178
2014	Health care practitioners	57	30	5	6	2	0	0	87	8	515
2014	Federal regulators	44	40	7	6	3	0	0	84	9	723
2014	Compliance, inspection and enforcement	35	44	11	7	3	0	0	80	9	430
2014	Communications or public affairs	40	40	6	10	4	0	0	80	14	262
2014	Access to information and privacy	25	45	5	14	11	0	0	70	25	36
2014	Security	46	31	10	7	7	0	0	76	14	51
2014	Science and technology	48	38	7	5	2	0	0	86	7	725
2014	Legal services	46	44	4	7	0	0	0	90	7	29
2014	Administration and operations	30	37	14	11	8	0	0	67	19	1151
2014	Human resources	43	35	8	8	5	0	0	79	13	297
2014	Financial management	40	38	10	8	4	0	0	78	11	297
2014	Procurement	32	35	19	10	2	0	2	68	12	39
2014	Real property	47	38	9	6	1	0	0	84	7	84
2014	Materiel management	62	38	0	0	0	0	0	100	0	13
2014	Information management	26	40	17	10	6	0	0	67	16	216
2014	Information technology	34	42	10	10	4	0	0	75	14	285
2014	Evaluation	43	38	10	5	3	0	0	82	9	415
2014	Other services to the public	47	29	8	9	7	0	0	76	16	165
2014	None of the above	36	38	13	10	4	0	0	74	14	624

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	46	36	5	10	3	0	0	82	14	139
2017	Health care practitioners	57	31	3	5	3	0	0	89	8	384
2017	Federal regulators	52	35	5	6	2	0	0	87	8	562
2017	Compliance, inspection and enforcement	39	42	9	6	4	0	0	81	10	393
2017	Communications or public affairs	50	36	6	6	3	0	0	85	8	222
2017	Access to information and privacy	42	41	9	7	2	0	0	83	8	60
2017	Security	35	26	13	21	5	0	0	61	26	38
2017	Science and technology	54	34	5	5	2	0	0	89	6	605
2017	Legal services	55	35	5	5	0	0	0	91	5	20
2017	Administration and operations	40	35	11	8	5	0	0	76	13	893
2017	Human resources	52	30	10	6	2	0	0	82	8	246
2017	Financial management	49	38	7	4	1	0	0	87	6	212
2017	Procurement	57	28	3	12	0	0	0	85	12	34
2017	Real property	61	25	9	4	2	0	0	85	6	51
2017	Materiel management	46	38	10	5	0	0	0	85	5	14
2017	Information management	37	41	10	7	6	0	0	78	13	162
2017	Information technology	49	35	6	7	3	0	0	84	10	217
2017	Evaluation	52	39	4	3	2	0	0	91	5	334
2017	Data sciences	52	38	6	3	1	0	0	90	4	96
2017	Policy	47	37	7	6	3	0	0	84	8	511
2017	Project management	45	36	5	9	4	0	0	82	13	230
2017	Other services to the public	59	30	4	4	4	0	0	88	8	89
2017	None of the above	45	37	7	6	4	1	0	83	10	358
2014	Client contact centre	39	35	9	12	5	0	1	74	17	177
2014	Health care practitioners	55	33	4	6	2	0	0	88	8	515
2014	Federal regulators	49	37	6	5	3	0	0	87	8	723
2014	Compliance, inspection and enforcement	42	38	10	6	4	0	0	80	9	429
2014	Communications or public affairs	45	41	4	7	3	0	0	86	10	262
2014	Access to information and privacy	31	36	17	14	3	0	0	67	17	36
2014	Security	47	33	8	5	7	0	0	80	12	51
2014	Science and technology	52	36	6	4	2	0	0	88	6	725
2014	Legal services	45	45	4	7	0	0	0	90	7	29
2014	Administration and operations	36	38	10	9	7	0	0	74	16	1151
2014	Human resources	46	35	6	10	3	0	0	82	13	297
2014	Financial management	48	31	9	8	4	0	0	78	12	297
2014	Procurement	41	42	10	5	2	0	0	83	7	39
2014	Real property	57	36	3	4	0	0	0	93	4	84
2014	Materiel management	68	27	0	5	0	0	0	95	5	13
2014	Information management	33	43	11	8	5	1	0	77	12	216
2014	Information technology	39	39	8	10	4	0	0	78	14	284
2014	Evaluation	47	38	8	5	3	0	0	85	8	415
2014	Other services to the public	55	24	5	6	10	0	0	79	16	165
2014	None of the above	40	38	9	8	5	0	0	79	13	623

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	40	38	11	7	4	0	0	78	11	138
2017	Health care practitioners	40	37	8	11	4	0	0	77	15	382
2017	Federal regulators	45	37	8	7	2	0	0	83	10	559
2017	Compliance, inspection and enforcement	35	45	9	7	4	0	0	80	11	393
2017	Communications or public affairs	56	30	7	5	2	0	0	86	7	222
2017	Access to information and privacy	51	36	9	5	0	0	0	86	5	60
2017	Security	55	25	9	7	2	0	3	82	9	38
2017	Science and technology	44	40	7	7	2	0	0	84	9	607
2017	Legal services	65	31	0	5	0	0	0	95	5	20
2017	Administration and operations	48	35	8	6	2	0	0	84	9	894
2017	Human resources	51	38	6	4	0	0	0	90	4	246
2017	Financial management	52	36	6	4	1	0	0	89	5	212
2017	Procurement	50	33	0	11	5	0	0	84	16	36
2017	Real property	52	31	13	3	2	0	0	83	5	51
2017	Materiel management	30	70	0	0	0	0	0	100	0	14
2017	Information management	50	30	9	7	3	0	0	80	10	162
2017	Information technology	54	32	8	5	0	0	0	86	6	217
2017	Evaluation	43	37	10	7	2	0	1	81	9	332
2017	Data sciences	54	33	6	6	0	1	0	87	6	96
2017	Policy	46	37	6	7	3	0	0	84	10	510
2017	Project management	50	33	5	7	4	1	0	83	11	230
2017	Other services to the public	54	30	3	9	4	0	0	84	13	88
2017	None of the above	42	39	10	7	2	1	0	81	8	356
2014	Client contact centre	31	41	14	9	4	1	1	73	13	178
2014	Health care practitioners	30	45	9	11	6	0	0	75	16	515
2014	Federal regulators	45	36	9	7	2	0	0	82	9	721
2014	Compliance, inspection and enforcement	37	44	10	8	1	0	0	81	9	430
2014	Communications or public affairs	46	38	9	6	1	0	0	84	8	262
2014	Access to information and privacy	31	52	9	6	0	0	3	85	6	36
2014	Security	43	38	5	9	5	0	0	81	14	51
2014	Science and technology	42	40	11	6	2	0	0	82	8	726
2014	Legal services	53	33	14	0	0	0	0	86	0	29
2014	Administration and operations	44	37	9	7	3	0	0	81	10	1151
2014	Human resources	51	33	8	7	0	0	0	85	7	297
2014	Financial management	48	32	9	7	3	0	1	81	10	295
2014	Procurement	24	42	19	15	0	0	0	66	15	39
2014	Real property	49	38	7	2	3	0	1	89	5	84
2014	Materiel management	48	46	6	0	0	0	0	94	0	13
2014	Information management	42	38	8	6	5	0	0	80	11	216
2014	Information technology	45	37	10	5	2	0	0	82	7	285
2014	Evaluation	38	36	14	10	1	0	0	74	12	415
2014	Other services to the public	38	37	11	11	3	0	0	75	14	165
2014	None of the above	39	38	10	8	3	1	1	78	12	624

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	35	27	19	6	11	0	1	63	17	138
2017	Health care practitioners	39	27	11	13	10	0	0	66	24	384
2017	Federal regulators	41	32	11	9	6	0	0	74	15	563
2017	Compliance, inspection and enforcement	38	37	10	8	6	0	0	75	15	393
2017	Communications or public affairs	42	35	5	11	6	0	1	78	17	223
2017	Access to information and privacy	69	18	7	6	0	0	0	87	6	60
2017	Security	54	36	0	3	7	0	0	91	9	38
2017	Science and technology	49	33	6	7	4	1	0	83	11	607
2017	Legal services	65	21	0	9	0	5	0	90	10	20
2017	Administration and operations	46	31	9	8	6	1	0	77	14	895
2017	Human resources	50	30	7	10	2	0	0	80	13	246
2017	Financial management	49	31	9	7	4	0	0	80	10	211
2017	Procurement	41	39	3	9	8	0	0	80	17	36
2017	Real property	46	24	11	10	6	0	3	72	16	51
2017	Materiel management	52	24	24	0	0	0	0	76	0	14
2017	Information management	40	34	14	4	8	0	0	75	12	161
2017	Information technology	52	27	8	8	4	1	0	80	12	217
2017	Evaluation	49	32	8	8	3	0	0	81	11	335
2017	Data sciences	54	28	6	8	2	0	1	84	10	96
2017	Policy	40	36	8	8	7	0	0	76	15	511
2017	Project management	46	36	6	6	6	0	0	82	12	228
2017	Other services to the public	48	35	3	8	6	0	0	83	14	89
2017	None of the above	49	26	10	7	6	0	1	76	14	358
2014	Client contact centre	25	36	16	11	9	0	2	62	21	178
2014	Health care practitioners	30	33	13	13	10	0	0	64	23	515
2014	Federal regulators	40	36	10	10	4	0	0	76	15	721
2014	Compliance, inspection and enforcement	36	39	12	8	4	1	0	75	13	429
2014	Communications or public affairs	39	36	8	9	7	1	0	76	16	262
2014	Access to information and privacy	30	39	9	11	8	0	3	71	20	36
2014	Security	37	28	19	7	9	0	0	65	16	51
2014	Science and technology	41	38	10	6	3	1	1	80	10	727
2014	Legal services	59	28	3	10	0	0	0	87	10	29
2014	Administration and operations	40	34	11	7	7	0	0	75	14	1150
2014	Human resources	47	36	6	8	3	0	0	84	11	297
2014	Financial management	40	35	9	10	6	0	0	75	16	297
2014	Procurement	24	41	18	5	12	0	0	65	17	39
2014	Real property	41	34	7	12	6	0	0	75	18	84
2014	Materiel management	39	32	17	5	6	0	0	72	12	12
2014	Information management	41	32	10	8	8	0	0	74	16	216
2014	Information technology	40	32	13	8	5	1	1	73	14	285
2014	Evaluation	39	33	11	11	5	0	0	73	16	415
2014	Other services to the public	40	28	14	9	9	0	0	68	18	165
2014	None of the above	37	35	9	11	7	1	0	73	18	622

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	25	25	19	8	14	2	7	56	24	139
2017	Health care practitioners	30	27	8	16	12	2	5	61	30	384
2017	Federal regulators	18	21	11	16	18	4	11	47	40	563
2017	Compliance, inspection and enforcement	26	28	10	14	13	3	7	60	30	393
2017	Communications or public affairs	31	25	7	15	7	4	11	66	27	223
2017	Access to information and privacy	52	17	3	11	3	0	14	79	17	60
2017	Security	28	16	23	7	14	2	9	50	23	38
2017	Science and technology	22	21	12	11	16	4	13	53	33	607
2017	Legal services	35	25	19	6	5	5	5	67	12	20
2017	Administration and operations	31	21	12	9	12	3	12	61	25	895
2017	Human resources	25	20	14	11	10	5	15	56	26	246
2017	Financial management	36	26	9	7	6	0	15	73	16	212
2017	Procurement	26	22	22	2	15	8	6	55	20	36
2017	Real property	47	18	2	11	13	0	9	71	27	50
2017	Materiel management	28	32	5	0	10	6	19	81	13	14
2017	Information management	21	17	17	10	10	6	19	51	27	162
2017	Information technology	31	19	17	10	10	3	11	58	23	216
2017	Evaluation	15	20	13	11	19	4	17	45	38	333
2017	Data sciences	23	20	12	5	14	3	23	58	26	96
2017	Policy	26	25	11	14	13	3	8	57	30	511
2017	Project management	30	21	11	13	11	4	10	59	28	229
2017	Other services to the public	44	16	8	13	9	2	7	67	24	88
2017	None of the above	30	22	9	12	14	2	11	60	29	358
2014	Client contact centre	23	22	12	15	18	1	9	50	37	178
2014	Health care practitioners	22	25	8	14	22	2	6	51	40	515
2014	Federal regulators	18	19	13	16	16	3	15	45	39	722
2014	Compliance, inspection and enforcement	30	29	15	11	8	1	6	64	21	429
2014	Communications or public affairs	27	29	6	12	13	2	10	64	29	262
2014	Access to information and privacy	28	20	17	11	8	6	11	57	23	36
2014	Security	33	19	16	16	14	0	2	53	31	51
2014	Science and technology	20	25	12	12	14	3	14	54	31	727
2014	Legal services	37	27	7	3	6	4	15	80	11	29
2014	Administration and operations	25	21	13	12	17	2	11	53	33	1151
2014	Human resources	24	25	12	11	15	3	10	56	30	297
2014	Financial management	32	20	13	10	12	1	12	60	25	297
2014	Procurement	24	24	18	15	17	0	2	49	33	39
2014	Real property	36	29	7	13	10	0	4	68	24	84
2014	Materiel management	15	32	0	10	11	0	31	69	31	13
2014	Information management	16	18	19	8	18	3	19	44	32	215
2014	Information technology	27	22	13	14	12	3	8	56	29	285
2014	Evaluation	17	18	13	12	19	6	16	44	39	415
2014	Other services to the public	32	25	6	9	18	2	9	64	30	165
2014	None of the above	21	21	11	12	18	3	13	51	36	624

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	37	42	12	6	3	0	79	9	139
2017	Health care practitioners	44	35	9	7	5	0	79	12	383
2017	Federal regulators	39	41	9	7	4	0	80	11	563
2017	Compliance, inspection and enforcement	28	46	12	9	4	0	75	13	393
2017	Communications or public affairs	27	50	10	9	4	0	77	13	224
2017	Access to information and privacy	43	46	5	5	2	0	89	7	60
2017	Security	22	38	7	24	10	0	60	33	38
2017	Science and technology	36	46	8	6	4	0	83	10	609
2017	Legal services	35	47	9	5	5	0	82	9	21
2017	Administration and operations	28	44	13	9	5	0	73	14	897
2017	Human resources	31	44	13	8	4	0	75	12	246
2017	Financial management	33	45	10	8	3	0	79	11	212
2017	Procurement	33	46	13	2	6	0	79	8	36
2017	Real property	33	50	7	3	8	0	82	11	51
2017	Materiel management	37	53	10	0	0	0	90	0	14
2017	Information management	21	45	13	11	10	0	67	20	162
2017	Information technology	27	45	14	10	4	0	72	14	216
2017	Evaluation	36	47	8	7	3	0	83	9	334
2017	Data sciences	37	49	7	6	1	0	86	7	97
2017	Policy	34	45	7	8	5	0	79	14	511
2017	Project management	35	40	13	7	6	0	74	13	229
2017	Other services to the public	54	28	9	6	4	0	81	9	89
2017	None of the above	38	36	12	6	6	0	75	12	357
2014	Client contact centre	26	47	13	10	4	1	74	13	178
2014	Health care practitioners	35	45	6	9	5	0	80	14	515
2014	Federal regulators	33	45	9	8	5	0	78	13	724
2014	Compliance, inspection and enforcement	24	52	10	11	3	0	76	14	430
2014	Communications or public affairs	30	44	10	10	6	0	74	16	261
2014	Access to information and privacy	28	34	5	16	17	0	62	33	36
2014	Security	31	28	17	13	10	0	60	23	51
2014	Science and technology	33	47	8	9	3	0	80	12	727
2014	Legal services	33	54	10	3	0	0	86	3	29
2014	Administration and operations	27	43	13	10	7	0	70	17	1150
2014	Human resources	36	40	7	12	5	0	76	17	297
2014	Financial management	33	40	14	8	5	0	73	14	297
2014	Procurement	27	41	17	5	10	0	68	15	39
2014	Real property	36	43	11	7	3	0	79	10	84
2014	Materiel management	47	53	0	0	0	0	100	0	13
2014	Information management	25	44	11	13	8	0	68	21	214
2014	Information technology	21	47	16	9	8	0	68	16	285
2014	Evaluation	27	47	13	9	4	0	74	13	415
2014	Other services to the public	38	37	9	8	8	0	75	16	164
2014	None of the above	25	45	12	11	7	0	71	17	624

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	21	34	20	10	15	0	0	55	25	139
2017	Health care practitioners	24	35	13	12	15	1	0	60	27	383
2017	Federal regulators	26	37	13	14	8	1	0	64	23	563
2017	Compliance, inspection and enforcement	23	38	18	12	9	0	0	61	21	393
2017	Communications or public affairs	29	34	17	14	6	0	0	63	20	224
2017	Access to information and privacy	39	46	10	3	2	0	0	85	5	60
2017	Security	26	31	26	7	10	0	0	58	17	38
2017	Science and technology	28	35	15	11	10	0	0	63	21	609
2017	Legal services	32	33	14	17	5	0	0	65	22	21
2017	Administration and operations	29	33	16	13	9	0	0	62	22	898
2017	Human resources	32	37	11	11	8	0	0	70	20	246
2017	Financial management	29	43	9	8	10	0	0	72	18	212
2017	Procurement	24	40	12	13	11	0	0	64	24	36
2017	Real property	28	40	10	14	8	0	0	68	22	51
2017	Materiel management	31	14	25	10	19	0	0	45	30	14
2017	Information management	26	34	15	16	8	1	0	61	24	161
2017	Information technology	22	41	19	11	7	0	0	63	18	217
2017	Evaluation	22	40	16	13	7	1	0	63	21	334
2017	Data sciences	38	34	15	8	5	0	0	72	13	97
2017	Policy	32	37	11	13	7	0	0	70	20	512
2017	Project management	29	35	12	15	8	0	0	65	23	229
2017	Other services to the public	32	39	9	9	10	0	0	71	19	89
2017	None of the above	33	27	16	10	12	0	1	61	23	357
2014	Client contact centre	17	32	25	16	9	0	1	49	26	178
2014	Health care practitioners	20	32	16	18	14	0	0	52	32	515
2014	Federal regulators	23	39	17	12	9	0	0	62	21	724
2014	Compliance, inspection and enforcement	22	34	22	14	9	0	0	55	23	430
2014	Communications or public affairs	34	32	10	14	10	0	0	67	24	260
2014	Access to information and privacy	17	28	22	14	19	0	0	45	33	36
2014	Security	32	26	20	18	4	0	0	58	22	51
2014	Science and technology	21	39	17	15	8	0	0	60	23	727
2014	Legal services	38	27	22	10	3	0	0	64	14	29
2014	Administration and operations	26	37	14	14	10	0	0	63	23	1151
2014	Human resources	28	36	13	15	8	1	0	65	22	297
2014	Financial management	23	35	17	14	11	0	0	59	24	297
2014	Procurement	21	30	10	22	17	0	0	51	39	39
2014	Real property	27	35	13	20	5	0	0	62	25	84
2014	Materiel management	10	33	21	15	20	0	0	44	36	13
2014	Information management	23	37	15	13	12	0	0	60	25	215
2014	Information technology	25	33	20	12	9	1	0	59	21	285
2014	Evaluation	20	38	14	19	9	1	0	58	28	415
2014	Other services to the public	27	29	14	11	17	1	0	57	29	165
2014	None of the above	23	37	17	13	10	0	0	60	23	623

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	35	40	12	10	3	0	0	75	13	139
2017	Health care practitioners	33	45	9	7	5	0	0	78	12	383
2017	Federal regulators	36	42	9	9	4	0	0	78	13	563
2017	Compliance, inspection and enforcement	27	51	10	8	4	0	0	78	11	393
2017	Communications or public affairs	26	46	9	16	3	0	0	72	19	224
2017	Access to information and privacy	52	38	3	5	2	0	0	91	6	60
2017	Security	19	41	5	9	9	17	0	72	22	38
2017	Science and technology	36	44	8	9	3	0	0	80	12	607
2017	Legal services	24	44	18	9	5	0	0	68	14	21
2017	Administration and operations	35	38	12	10	5	0	0	74	15	897
2017	Human resources	34	37	11	12	5	0	0	72	17	246
2017	Financial management	35	41	11	9	4	0	0	76	13	212
2017	Procurement	30	48	9	8	6	0	0	77	14	35
2017	Real property	38	23	17	9	13	0	0	61	22	51
2017	Materiel management	44	41	15	0	0	0	0	85	0	14
2017	Information management	34	34	14	12	5	0	0	69	17	162
2017	Information technology	29	40	12	14	4	0	0	69	19	217
2017	Evaluation	39	43	9	7	2	0	0	82	9	331
2017	Data sciences	36	40	12	9	4	0	0	76	13	97
2017	Policy	26	45	9	13	7	0	0	71	19	511
2017	Project management	25	46	11	12	5	0	0	72	17	229
2017	Other services to the public	51	29	7	6	7	0	1	80	13	89
2017	None of the above	40	35	11	7	7	0	0	74	14	356

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	39	48	6	5	2	0	0	87	7	139
2017	Health care practitioners	37	38	10	8	5	1	0	76	14	381
2017	Federal regulators	53	36	5	3	3	0	0	89	6	564
2017	Compliance, inspection and enforcement	34	51	8	5	2	0	0	85	7	393
2017	Communications or public affairs	40	42	8	7	3	0	0	82	10	222
2017	Access to information and privacy	58	31	9	2	0	0	0	89	2	60
2017	Security	35	30	9	19	7	0	0	65	26	38
2017	Science and technology	44	40	7	6	3	1	0	84	9	609
2017	Legal services	28	42	19	10	0	0	0	71	10	21
2017	Administration and operations	40	40	11	5	4	1	0	80	9	895
2017	Human resources	46	35	11	5	2	1	1	82	7	246
2017	Financial management	39	44	9	4	3	1	0	84	7	211
2017	Procurement	46	38	11	2	3	0	0	84	5	36
2017	Real property	46	39	5	8	2	0	0	85	10	49
2017	Materiel management	55	45	0	0	0	0	0	100	0	14
2017	Information management	41	40	8	4	7	0	0	81	11	162
2017	Information technology	37	37	14	7	4	0	0	75	11	217
2017	Evaluation	49	42	5	4	1	0	0	91	4	334
2017	Data sciences	40	48	2	9	1	0	0	88	10	97
2017	Policy	44	37	9	7	3	0	0	81	11	511
2017	Project management	43	42	6	5	3	0	0	86	8	228
2017	Other services to the public	62	28	3	1	4	1	0	91	5	89
2017	None of the above	46	35	12	4	3	1	0	81	7	358
2014	Client contact centre	30	49	12	6	3	0	1	79	9	178
2014	Health care practitioners	36	40	12	8	3	1	0	76	12	515
2014	Federal regulators	46	41	8	4	2	0	0	87	5	723
2014	Compliance, inspection and enforcement	33	47	12	5	2	0	0	80	7	430
2014	Communications or public affairs	45	36	8	6	3	1	0	83	9	260
2014	Access to information and privacy	30	39	14	6	11	0	0	70	17	36
2014	Security	39	36	12	3	8	2	0	76	11	51
2014	Science and technology	41	40	11	5	2	0	0	81	8	727
2014	Legal services	45	41	11	0	3	0	0	86	3	29
2014	Administration and operations	35	43	12	6	3	1	0	79	9	1151
2014	Human resources	41	40	12	5	2	0	0	81	7	296
2014	Financial management	43	37	12	5	3	0	0	81	8	297
2014	Procurement	27	52	13	0	7	0	0	80	7	38
2014	Real property	38	39	16	4	3	0	0	77	6	84
2014	Materiel management	37	58	0	0	5	0	0	95	5	13
2014	Information management	44	35	12	5	4	0	0	79	8	215
2014	Information technology	37	38	14	7	4	0	0	75	11	285
2014	Evaluation	44	38	12	5	1	0	0	82	6	415
2014	Other services to the public	48	34	9	4	4	1	0	83	8	164
2014	None of the above	30	46	12	5	5	1	0	77	10	624

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	25	38	16	10	10	0	63	21	139
2017	Health care practitioners	32	31	11	13	12	1	63	26	381
2017	Federal regulators	34	36	10	12	8	0	70	19	564
2017	Compliance, inspection and enforcement	26	40	14	11	9	0	67	19	393
2017	Communications or public affairs	28	42	10	14	6	0	70	20	222
2017	Access to information and privacy	42	40	12	5	2	0	82	6	60
2017	Security	20	39	4	22	14	0	59	37	37
2017	Science and technology	31	40	11	10	8	0	71	18	608
2017	Legal services	34	43	5	15	5	0	76	19	21
2017	Administration and operations	31	37	12	9	10	0	68	20	895
2017	Human resources	37	34	12	9	7	0	72	16	246
2017	Financial management	36	38	9	7	9	1	74	16	212
2017	Procurement	36	35	2	16	11	0	71	27	36
2017	Real property	34	32	14	6	13	2	67	19	51
2017	Materiel management	24	36	19	20	0	0	61	20	14
2017	Information management	26	33	18	13	9	1	60	22	160
2017	Information technology	27	41	13	11	7	0	68	18	217
2017	Evaluation	29	43	13	9	6	1	72	15	334
2017	Data sciences	37	39	15	6	2	0	76	8	96
2017	Policy	33	36	11	13	7	0	69	20	510
2017	Project management	37	33	11	13	6	0	70	19	229
2017	Other services to the public	28	46	6	14	6	0	74	20	89
2017	None of the above	36	29	16	8	10	0	66	18	357

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	58	29	10	1	3	0	0	87	3	139
2017	Health care practitioners	61	28	7	3	1	0	0	89	4	381
2017	Federal regulators	56	30	9	4	1	0	0	87	5	562
2017	Compliance, inspection and enforcement	43	42	10	4	1	0	0	85	5	392
2017	Communications or public affairs	43	37	13	5	2	0	0	80	7	223
2017	Access to information and privacy	48	45	4	3	0	0	0	92	3	60
2017	Security	38	31	5	17	9	0	0	69	26	38
2017	Science and technology	55	34	7	2	1	0	0	89	3	608
2017	Legal services	54	37	0	5	5	0	0	91	9	21
2017	Administration and operations	49	35	11	3	2	0	0	84	5	896
2017	Human resources	47	37	12	3	1	0	0	84	4	244
2017	Financial management	51	40	6	2	1	0	0	91	3	212
2017	Procurement	57	37	0	3	3	0	0	94	6	35
2017	Real property	67	22	9	2	0	0	0	89	2	51
2017	Materiel management	81	19	0	0	0	0	0	100	0	14
2017	Information management	46	37	9	2	5	0	1	83	7	162
2017	Information technology	47	38	11	4	1	0	0	85	5	217
2017	Evaluation	58	33	6	1	1	0	0	91	2	332
2017	Data sciences	52	39	9	0	0	0	0	91	0	97
2017	Policy	48	37	10	3	2	0	0	85	5	510
2017	Project management	49	38	6	5	2	0	0	87	7	229
2017	Other services to the public	68	20	9	2	1	0	0	88	4	89
2017	None of the above	56	32	8	2	1	1	0	88	3	357
2014	Client contact centre	62	30	5	2	1	1	1	93	2	178
2014	Health care practitioners	65	27	5	2	1	0	0	92	3	513
2014	Federal regulators	58	32	6	3	1	0	0	90	4	723
2014	Compliance, inspection and enforcement	51	35	11	3	1	0	0	86	4	430
2014	Communications or public affairs	56	29	8	4	2	0	0	86	6	260
2014	Access to information and privacy	42	36	11	11	0	0	0	78	11	36
2014	Security	60	14	22	0	4	0	0	74	4	51
2014	Science and technology	62	29	6	2	1	0	0	91	3	727
2014	Legal services	66	30	4	0	0	0	0	96	0	29
2014	Administration and operations	60	28	8	2	2	0	0	88	4	1150
2014	Human resources	60	29	7	3	1	0	0	89	4	297
2014	Financial management	62	29	5	3	1	0	0	91	4	297
2014	Procurement	63	27	7	0	2	0	0	90	2	39
2014	Real property	74	20	3	4	0	0	0	93	4	84
2014	Materiel management	85	15	0	0	0	0	0	100	0	13
2014	Information management	57	29	10	3	1	0	0	86	4	215
2014	Information technology	55	30	8	4	3	0	0	85	7	285
2014	Evaluation	56	32	8	4	0	0	0	88	4	415
2014	Other services to the public	66	23	8	1	1	1	0	89	2	165
2014	None of the above	53	34	8	3	1	0	0	87	5	623

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	29	39	12	12	7	1	0	69	19	138
2017	Health care practitioners	29	33	13	11	14	0	0	62	25	380
2017	Federal regulators	35	39	9	10	6	0	0	74	17	562
2017	Compliance, inspection and enforcement	27	46	10	10	7	0	0	73	17	392
2017	Communications or public affairs	31	39	11	13	6	0	0	70	19	224
2017	Access to information and privacy	46	39	7	6	0	0	2	87	7	60
2017	Security	48	29	4	9	10	0	0	77	19	38
2017	Science and technology	30	45	11	11	3	0	0	75	14	608
2017	Legal services	28	51	10	5	0	0	6	85	5	21
2017	Administration and operations	30	39	13	10	8	0	0	69	18	895
2017	Human resources	28	43	14	11	3	0	1	72	14	244
2017	Financial management	31	44	10	8	5	1	1	76	14	212
2017	Procurement	31	50	0	11	8	0	0	81	19	36
2017	Real property	42	33	9	12	3	0	0	75	16	50
2017	Materiel management	40	51	0	10	0	0	0	90	10	14
2017	Information management	29	41	7	14	7	1	0	71	22	162
2017	Information technology	28	44	14	7	6	0	1	72	13	217
2017	Evaluation	27	49	11	9	4	0	0	75	13	332
2017	Data sciences	37	41	12	8	0	0	1	79	8	97
2017	Policy	32	42	11	9	6	0	0	75	15	511
2017	Project management	39	42	8	7	3	0	0	81	10	229
2017	Other services to the public	34	44	6	10	5	1	0	79	15	87
2017	None of the above	39	27	15	12	6	1	0	67	18	355
2014	Client contact centre	17	43	12	15	12	0	1	60	28	178
2014	Health care practitioners	16	42	11	17	13	0	1	59	30	515
2014	Federal regulators	25	45	12	13	5	0	0	70	18	724
2014	Compliance, inspection and enforcement	18	49	14	12	7	0	0	67	19	430
2014	Communications or public affairs	25	41	8	16	8	0	1	67	25	262
2014	Access to information and privacy	19	31	22	14	14	0	0	50	27	36
2014	Security	20	43	5	25	7	0	0	63	32	51
2014	Science and technology	23	45	13	14	6	0	0	67	20	726
2014	Legal services	21	41	24	14	0	0	0	62	14	29
2014	Administration and operations	24	41	13	11	10	0	0	66	22	1151
2014	Human resources	22	43	16	14	5	0	0	65	19	297
2014	Financial management	24	43	15	12	6	0	0	67	18	297
2014	Procurement	17	44	20	7	12	0	0	61	19	39
2014	Real property	29	45	12	7	6	0	0	74	13	84
2014	Materiel management	27	41	12	15	5	0	0	68	20	13
2014	Information management	26	38	14	13	9	1	0	64	22	216
2014	Information technology	25	40	11	15	8	0	0	66	24	285
2014	Evaluation	23	43	12	13	8	0	0	67	21	415
2014	Other services to the public	28	35	11	12	13	0	0	64	26	165
2014	None of the above	19	43	15	15	8	0	0	62	23	624

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	30	37	15	9	8	0	1	68	17	139
2017	Health care practitioners	32	31	12	14	11	0	0	63	25	383
2017	Federal regulators	36	31	16	11	6	0	0	67	17	562
2017	Compliance, inspection and enforcement	30	36	18	8	8	0	0	66	16	393
2017	Communications or public affairs	31	35	13	14	7	0	0	67	20	224
2017	Access to information and privacy	53	26	13	5	2	0	2	80	6	60
2017	Security	36	22	26	7	10	0	0	58	17	38
2017	Science and technology	36	34	14	11	4	0	0	70	15	608
2017	Legal services	33	47	5	5	0	5	6	89	5	21
2017	Administration and operations	36	36	12	9	6	0	0	72	15	896
2017	Human resources	36	43	12	5	4	0	0	79	9	245
2017	Financial management	38	33	17	6	6	0	0	71	11	212
2017	Procurement	38	37	14	8	3	0	0	75	11	36
2017	Real property	37	38	5	13	7	0	0	75	20	50
2017	Materiel management	24	56	10	10	0	0	0	81	10	14
2017	Information management	33	38	12	8	8	1	0	72	16	162
2017	Information technology	34	35	16	9	6	0	0	70	14	217
2017	Evaluation	26	40	18	10	5	0	0	67	15	332
2017	Data sciences	46	31	14	6	3	0	0	77	9	97
2017	Policy	35	34	12	12	7	0	0	69	19	511
2017	Project management	41	36	9	10	4	0	0	77	14	228
2017	Other services to the public	48	31	6	11	4	0	0	79	15	89
2017	None of the above	40	29	17	8	6	0	0	69	14	357
2014	Client contact centre	22	39	21	9	9	0	1	61	18	178
2014	Health care practitioners	24	35	12	18	10	0	0	60	28	515
2014	Federal regulators	30	38	15	11	6	0	0	68	17	724
2014	Compliance, inspection and enforcement	22	41	17	14	7	0	0	63	21	430
2014	Communications or public affairs	37	32	12	12	6	0	0	69	19	262
2014	Access to information and privacy	25	39	16	11	8	0	0	64	19	36
2014	Security	44	32	11	7	5	0	0	77	13	51
2014	Science and technology	31	33	16	13	6	0	0	65	19	726
2014	Legal services	31	55	11	3	0	0	0	86	3	29
2014	Administration and operations	32	38	13	9	7	0	0	71	16	1151
2014	Human resources	33	39	13	10	6	0	0	71	15	297
2014	Financial management	29	39	16	9	7	0	0	68	16	297
2014	Procurement	27	30	19	10	14	0	0	57	24	39
2014	Real property	35	44	10	8	3	0	0	79	11	84
2014	Materiel management	32	26	25	12	5	0	0	58	17	13
2014	Information management	33	31	18	8	9	0	0	65	17	216
2014	Information technology	29	36	15	11	7	1	0	66	18	285
2014	Evaluation	26	37	17	13	7	1	0	63	20	414
2014	Other services to the public	30	34	13	14	10	0	0	63	23	165
2014	None of the above	26	35	15	14	9	0	0	62	23	624

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	29	39	18	9	6	0	0	68	15	139
2017	Health care practitioners	32	33	11	14	10	0	0	64	25	382
2017	Federal regulators	35	34	15	10	5	0	0	69	16	563
2017	Compliance, inspection and enforcement	27	43	13	11	6	0	0	71	16	393
2017	Communications or public affairs	29	43	14	10	4	0	0	73	14	224
2017	Access to information and privacy	42	42	10	6	0	0	0	84	6	60
2017	Security	33	30	4	23	10	0	0	63	33	38
2017	Science and technology	32	39	14	9	4	1	1	72	14	606
2017	Legal services	43	43	0	9	5	0	0	86	14	21
2017	Administration and operations	36	36	13	10	5	0	0	72	15	895
2017	Human resources	36	35	11	11	6	0	1	72	17	245
2017	Financial management	38	38	11	8	5	0	0	76	13	212
2017	Procurement	43	27	14	10	5	0	0	70	15	36
2017	Real property	43	26	9	17	5	0	0	69	22	49
2017	Materiel management	50	31	5	14	0	0	0	81	14	14
2017	Information management	35	34	14	11	6	0	1	70	17	162
2017	Information technology	33	35	12	12	8	0	1	69	20	217
2017	Evaluation	31	41	15	8	3	1	0	73	12	331
2017	Data sciences	39	42	11	4	2	0	1	83	6	97
2017	Policy	32	38	13	11	4	1	1	71	16	508
2017	Project management	35	40	11	9	5	0	1	75	14	229
2017	Other services to the public	52	26	8	9	5	0	0	78	15	89
2017	None of the above	38	29	18	9	6	0	0	67	15	354
2014	Client contact centre	18	50	15	9	7	0	1	68	17	178
2014	Health care practitioners	20	38	15	15	12	0	0	58	27	515
2014	Federal regulators	30	39	15	12	4	0	1	69	16	724
2014	Compliance, inspection and enforcement	24	46	13	10	6	0	0	71	16	430
2014	Communications or public affairs	36	37	11	10	5	0	0	74	15	261
2014	Access to information and privacy	28	33	11	14	14	0	0	62	28	36
2014	Security	44	31	13	2	11	0	0	75	12	51
2014	Science and technology	25	42	18	9	5	1	0	68	14	727
2014	Legal services	39	40	11	10	0	0	0	79	10	29
2014	Administration and operations	31	37	16	10	6	0	0	68	16	1148
2014	Human resources	35	40	8	13	3	0	0	75	16	296
2014	Financial management	32	40	13	10	5	0	0	72	15	297
2014	Procurement	22	32	17	15	12	0	2	55	27	39
2014	Real property	38	30	10	13	9	0	0	68	22	84
2014	Materiel management	37	21	10	26	6	0	0	58	32	13
2014	Information management	32	35	14	13	6	0	0	67	19	215
2014	Information technology	28	32	15	14	11	1	0	60	25	285
2014	Evaluation	24	40	18	11	5	2	0	65	17	414
2014	Other services to the public	27	35	14	17	7	1	0	63	24	165
2014	None of the above	23	42	17	10	7	1	1	66	17	624

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	41	37	18	2	3	0	0	78	5	139
2017	Health care practitioners	48	34	9	5	4	0	0	82	9	379
2017	Federal regulators	43	39	10	5	3	0	0	81	8	562
2017	Compliance, inspection and enforcement	34	47	10	6	4	0	0	80	10	392
2017	Communications or public affairs	31	48	10	8	4	0	0	79	11	223
2017	Access to information and privacy	44	44	9	3	0	0	0	88	3	60
2017	Security	35	49	2	4	10	0	0	84	14	38
2017	Science and technology	44	39	8	5	3	0	0	83	9	608
2017	Legal services	35	38	9	14	5	0	0	73	18	21
2017	Administration and operations	37	37	14	7	4	0	0	75	11	895
2017	Human resources	38	41	13	6	2	0	0	79	8	244
2017	Financial management	44	40	7	5	4	0	0	84	9	212
2017	Procurement	48	36	6	5	5	0	0	84	10	36
2017	Real property	53	30	7	6	4	0	0	83	10	50
2017	Materiel management	63	32	5	0	0	0	0	95	0	14
2017	Information management	31	45	10	4	9	0	0	76	13	162
2017	Information technology	34	43	14	5	3	0	0	78	8	217
2017	Evaluation	42	43	10	4	1	0	0	85	5	331
2017	Data sciences	40	47	11	2	0	0	0	87	2	97
2017	Policy	36	41	13	6	4	0	0	77	10	510
2017	Project management	38	39	12	7	3	0	0	78	10	228
2017	Other services to the public	57	29	6	6	2	1	0	86	7	89
2017	None of the above	43	36	11	5	5	1	0	80	10	354
2014	Client contact centre	38	41	10	6	4	0	1	80	10	178
2014	Health care practitioners	42	40	10	5	2	0	0	83	7	514
2014	Federal regulators	41	40	9	6	4	0	0	81	10	724
2014	Compliance, inspection and enforcement	34	46	11	6	2	0	0	80	9	429
2014	Communications or public affairs	40	37	11	8	4	0	0	77	12	262
2014	Access to information and privacy	31	39	5	14	11	0	0	70	25	36
2014	Security	39	33	14	7	7	0	0	72	14	51
2014	Science and technology	42	43	9	5	2	0	0	84	7	727
2014	Legal services	46	47	0	7	0	0	0	93	7	29
2014	Administration and operations	35	40	12	9	4	0	0	75	13	1148
2014	Human resources	44	38	8	7	2	0	0	82	9	296
2014	Financial management	39	39	11	7	5	0	0	78	12	297
2014	Procurement	34	41	14	8	2	0	0	76	10	39
2014	Real property	50	38	3	6	2	0	0	88	8	84
2014	Materiel management	73	21	6	0	0	0	0	94	0	13
2014	Information management	40	32	13	7	8	1	0	72	15	216
2014	Information technology	30	43	14	8	6	0	0	73	13	285
2014	Evaluation	38	40	11	7	3	0	0	78	10	415
2014	Other services to the public	43	34	13	3	7	0	0	78	10	165
2014	None of the above	33	40	15	7	5	0	0	72	13	624

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	36	36	14	8	5	0	1	72	13	139
2017	Health care practitioners	25	34	19	13	7	1	1	60	21	383
2017	Federal regulators	29	37	18	10	5	0	1	66	15	562
2017	Compliance, inspection and enforcement	27	43	14	9	7	0	0	70	16	393
2017	Communications or public affairs	30	40	16	8	4	0	0	71	13	224
2017	Access to information and privacy	39	25	20	6	8	0	2	65	15	60
2017	Security	44	30	9	16	0	0	3	75	16	38
2017	Science and technology	37	40	13	6	3	0	1	78	9	607
2017	Legal services	43	35	18	5	0	0	0	77	5	21
2017	Administration and operations	37	36	14	8	4	0	1	73	12	897
2017	Human resources	23	40	23	11	3	0	0	63	14	246
2017	Financial management	39	37	13	5	5	0	0	77	10	212
2017	Procurement	44	38	9	8	1	0	0	82	10	36
2017	Real property	16	47	27	5	2	0	3	65	7	51
2017	Materiel management	58	32	10	0	0	0	0	90	0	14
2017	Information management	51	29	11	5	2	1	1	82	7	161
2017	Information technology	39	41	8	5	7	0	0	80	12	216
2017	Evaluation	42	39	15	2	2	0	1	81	4	335
2017	Data sciences	48	33	15	4	0	0	1	81	4	97
2017	Policy	29	35	20	11	5	0	0	64	16	512
2017	Project management	35	37	18	7	2	0	0	72	9	230
2017	Other services to the public	36	39	17	4	2	0	2	77	6	89
2017	None of the above	39	34	13	6	5	1	3	76	11	358
2014	Client contact centre	34	34	16	10	4	0	2	69	14	178
2014	Health care practitioners	25	37	21	10	7	0	0	62	17	514
2014	Federal regulators	26	41	18	8	7	0	1	67	15	722
2014	Compliance, inspection and enforcement	31	39	20	6	4	0	0	70	10	430
2014	Communications or public affairs	28	40	20	6	3	0	1	69	10	262
2014	Access to information and privacy	20	33	25	8	11	0	3	55	20	36
2014	Security	38	38	10	10	3	0	0	76	14	51
2014	Science and technology	34	38	18	7	3	0	1	72	10	727
2014	Legal services	42	38	11	9	0	0	0	80	9	29
2014	Administration and operations	35	36	18	5	5	0	1	72	10	1151
2014	Human resources	28	36	21	8	5	0	1	65	14	297
2014	Financial management	33	40	16	7	3	0	0	73	11	296
2014	Procurement	20	29	17	19	15	0	0	49	34	39
2014	Real property	24	26	24	19	5	0	1	51	24	84
2014	Materiel management	22	52	21	5	0	0	0	74	5	13
2014	Information management	45	31	15	4	2	0	2	78	7	216
2014	Information technology	37	35	16	7	3	1	1	73	10	285
2014	Evaluation	43	36	13	5	3	0	0	79	8	414
2014	Other services to the public	41	29	13	10	7	0	0	70	17	165
2014	None of the above	34	35	18	9	4	1	0	69	13	624

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	10	24	38	17	9	1	1	27	35	137
2017	Health care practitioners	12	23	36	18	8	1	1	26	36	380
2017	Federal regulators	11	23	37	18	7	1	4	26	36	561
2017	Compliance, inspection and enforcement	14	23	41	15	5	0	1	21	38	392
2017	Communications or public affairs	9	28	38	16	7	0	2	23	38	222
2017	Access to information and privacy	12	16	41	21	6	2	2	28	29	59
2017	Security	10	39	40	4	7	0	0	12	49	37
2017	Science and technology	7	20	40	20	8	1	4	30	28	607
2017	Legal services	14	15	33	19	15	0	5	36	30	21
2017	Administration and operations	12	25	31	18	9	1	4	29	38	892
2017	Human resources	11	31	36	16	4	1	2	21	43	244
2017	Financial management	7	22	41	18	8	1	2	27	31	212
2017	Procurement	5	18	30	24	13	3	7	41	26	36
2017	Real property	16	30	21	17	9	0	7	28	50	51
2017	Materiel management	10	30	39	15	6	0	0	21	40	14
2017	Information management	10	24	31	17	11	1	5	30	37	160
2017	Information technology	11	30	37	15	5	0	1	21	42	216
2017	Evaluation	7	18	40	18	10	2	5	30	27	334
2017	Data sciences	7	18	39	27	8	0	1	35	26	96
2017	Policy	11	30	36	15	6	0	2	21	42	513
2017	Project management	12	26	38	15	6	1	3	21	40	229
2017	Other services to the public	9	11	43	8	16	1	11	28	24	88
2017	None of the above	10	22	34	21	6	1	5	30	34	354
2014	Client contact centre	13	32	33	16	4	1	2	21	46	178
2014	Health care practitioners	10	27	40	13	6	1	2	20	38	508
2014	Federal regulators	11	27	39	17	5	1	1	22	38	721
2014	Compliance, inspection and enforcement	12	25	40	17	4	1	1	21	38	428
2014	Communications or public affairs	10	23	48	10	7	0	2	17	34	261
2014	Access to information and privacy	11	17	50	17	3	0	3	20	29	36
2014	Security	7	28	42	21	2	0	0	23	35	51
2014	Science and technology	6	25	39	22	6	0	2	28	32	725
2014	Legal services	0	13	47	33	3	0	4	38	13	29
2014	Administration and operations	12	29	34	16	6	1	2	22	43	1150
2014	Human resources	11	35	34	12	6	0	2	18	46	297
2014	Financial management	10	24	42	14	6	2	1	22	35	296
2014	Procurement	17	34	39	8	0	0	2	8	52	39
2014	Real property	23	31	27	14	6	0	0	19	54	83
2014	Materiel management	5	31	58	0	5	0	0	5	36	13
2014	Information management	12	25	34	15	8	0	5	24	39	216
2014	Information technology	17	33	38	9	2	0	0	12	50	282
2014	Evaluation	7	22	38	21	8	1	3	30	30	412
2014	Other services to the public	11	23	34	21	9	1	1	31	35	164
2014	None of the above	13	30	38	13	4	1	2	17	44	623

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	16	17	26	26	10	5	1	38	34	137
2017	Health care practitioners	15	20	31	16	12	2	3	30	37	379
2017	Federal regulators	12	19	29	22	13	2	3	37	32	561
2017	Compliance, inspection and enforcement	13	25	31	19	9	2	1	28	40	393
2017	Communications or public affairs	10	21	30	25	9	2	3	36	32	223
2017	Access to information and privacy	5	3	35	33	16	4	3	53	9	57
2017	Security	9	34	23	26	9	0	0	34	43	38
2017	Science and technology	8	17	30	25	15	2	3	43	26	601
2017	Legal services	9	5	25	19	28	5	9	55	15	21
2017	Administration and operations	12	15	29	21	15	3	6	39	30	891
2017	Human resources	10	21	33	23	9	2	3	33	32	243
2017	Financial management	6	15	27	29	17	2	4	48	23	212
2017	Procurement	19	10	25	26	10	3	7	40	32	36
2017	Real property	17	18	29	14	13	0	9	30	38	51
2017	Materiel management	10	6	46	10	28	0	0	38	16	14
2017	Information management	9	15	30	25	13	2	6	42	26	159
2017	Information technology	12	28	27	18	9	4	3	29	42	217
2017	Evaluation	5	15	27	27	18	3	5	49	22	334
2017	Data sciences	8	17	20	38	16	0	1	55	25	96
2017	Policy	8	18	33	26	11	2	2	39	27	510
2017	Project management	11	16	35	23	10	1	3	35	29	228
2017	Other services to the public	4	16	28	15	20	4	12	42	24	89
2017	None of the above	11	15	26	25	15	3	6	44	28	353
2014	Client contact centre	19	19	37	16	5	2	2	22	40	177
2014	Health care practitioners	18	24	31	15	9	1	2	24	43	512
2014	Federal regulators	11	18	32	27	9	2	1	37	30	721
2014	Compliance, inspection and enforcement	14	20	33	20	10	2	2	31	35	429
2014	Communications or public affairs	6	17	36	24	13	1	2	38	24	260
2014	Access to information and privacy	19	19	31	16	8	3	3	26	41	36
2014	Security	12	25	28	21	5	2	7	28	41	51
2014	Science and technology	9	19	30	26	11	3	2	39	30	723
2014	Legal services	3	0	34	34	21	3	4	59	4	29
2014	Administration and operations	13	23	30	19	10	3	3	30	38	1148
2014	Human resources	16	25	30	19	7	1	3	26	42	295
2014	Financial management	8	20	28	26	11	4	4	40	30	297
2014	Procurement	27	22	37	14	0	0	0	14	49	39
2014	Real property	25	20	27	18	8	2	0	26	46	84
2014	Materiel management	0	6	66	16	5	0	6	23	6	12
2014	Information management	12	22	31	15	11	3	6	28	38	214
2014	Information technology	19	29	28	13	8	2	1	21	50	282
2014	Evaluation	8	18	25	26	14	5	4	44	28	412
2014	Other services to the public	11	29	23	17	15	2	2	34	42	162
2014	None of the above	12	22	32	21	7	4	2	30	37	624

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	19	29	20	15	11	2	3	28	51	137
2017	Health care practitioners	24	24	24	13	10	3	3	24	51	380
2017	Federal regulators	17	23	30	17	8	2	3	26	42	561
2017	Compliance, inspection and enforcement	25	26	31	11	6	1	0	17	51	393
2017	Communications or public affairs	33	25	22	11	5	0	3	17	60	223
2017	Access to information and privacy	19	17	26	18	11	2	7	31	40	58
2017	Security	35	23	35	4	2	0	0	7	58	37
2017	Science and technology	23	28	26	10	7	2	5	18	55	605
2017	Legal services	9	23	32	18	14	0	5	33	33	21
2017	Administration and operations	20	25	27	14	7	2	4	23	49	893
2017	Human resources	27	30	27	8	4	2	3	12	60	243
2017	Financial management	12	21	35	17	9	1	4	28	35	212
2017	Procurement	21	36	18	8	15	3	0	23	58	36
2017	Real property	28	19	36	4	5	0	7	10	51	51
2017	Materiel management	29	25	19	10	17	0	0	27	54	14
2017	Information management	20	19	25	18	10	2	5	30	43	157
2017	Information technology	28	32	21	11	5	1	2	16	62	216
2017	Evaluation	13	22	32	18	8	2	4	28	38	334
2017	Data sciences	21	20	29	17	11	0	1	29	42	96
2017	Policy	18	25	33	16	5	1	1	21	45	512
2017	Project management	20	29	32	12	5	1	2	17	50	230
2017	Other services to the public	11	17	32	13	17	3	6	33	32	88
2017	None of the above	19	21	32	14	6	2	5	22	43	354
2014	Client contact centre	23	28	27	12	5	1	5	17	54	177
2014	Health care practitioners	28	31	22	10	5	1	3	15	62	508
2014	Federal regulators	22	26	30	13	6	1	1	19	50	723
2014	Compliance, inspection and enforcement	32	29	24	10	3	2	1	13	62	428
2014	Communications or public affairs	29	27	31	7	5	1	1	12	56	260
2014	Access to information and privacy	20	19	33	17	8	0	3	26	40	36
2014	Security	23	28	35	10	4	0	0	14	51	51
2014	Science and technology	27	27	22	14	5	1	3	20	57	725
2014	Legal services	0	21	31	31	7	3	7	42	23	29
2014	Administration and operations	28	28	25	12	4	2	2	16	58	1148
2014	Human resources	35	30	21	8	3	1	2	11	67	296
2014	Financial management	22	24	31	14	6	2	1	20	47	296
2014	Procurement	20	25	45	7	2	0	0	10	45	39
2014	Real property	41	26	12	10	6	1	2	17	70	83
2014	Materiel management	58	30	6	6	0	0	0	6	88	12
2014	Information management	22	26	22	10	8	4	7	21	55	213
2014	Information technology	36	29	21	7	3	2	1	10	68	284
2014	Evaluation	11	25	33	16	8	2	5	25	39	411
2014	Other services to the public	29	25	25	10	7	2	1	17	56	162
2014	None of the above	26	30	25	10	4	3	2	15	58	623

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	11	10	28	32	16	1	2	50	21	136
2017	Health care practitioners	9	14	34	26	11	2	4	40	25	376
2017	Federal regulators	9	18	35	22	12	1	2	35	29	562
2017	Compliance, inspection and enforcement	10	16	38	24	11	1	1	35	27	391
2017	Communications or public affairs	11	27	37	17	7	0	2	24	39	222
2017	Access to information and privacy	7	21	37	21	9	2	4	31	30	59
2017	Security	20	32	32	11	2	0	3	14	54	37
2017	Science and technology	6	11	32	32	14	1	3	48	18	606
2017	Legal services	16	5	38	16	21	0	5	38	22	20
2017	Administration and operations	12	20	31	20	12	1	4	34	34	884
2017	Human resources	17	19	31	22	7	1	3	30	37	243
2017	Financial management	10	17	34	20	16	0	3	37	28	210
2017	Procurement	8	21	18	33	18	3	0	52	29	36
2017	Real property	14	19	26	21	15	0	5	38	35	51
2017	Materiel management	0	23	23	24	30	0	0	54	23	13
2017	Information management	10	12	26	27	19	2	5	49	23	158
2017	Information technology	13	14	34	27	9	0	2	37	28	216
2017	Evaluation	7	15	36	25	15	0	2	42	22	331
2017	Data sciences	6	14	30	32	16	0	1	49	21	95
2017	Policy	15	29	33	15	7	0	1	22	44	511
2017	Project management	11	17	37	26	6	1	2	33	29	228
2017	Other services to the public	4	15	21	37	11	0	12	54	21	87
2017	None of the above	12	14	30	25	10	4	5	38	28	352
2014	Client contact centre	10	16	36	26	10	1	2	36	26	177
2014	Health care practitioners	9	21	34	23	9	1	3	33	31	507
2014	Federal regulators	8	21	41	23	6	1	1	29	30	722
2014	Compliance, inspection and enforcement	8	15	32	34	9	0	1	43	24	429
2014	Communications or public affairs	13	23	36	18	8	1	1	27	36	260
2014	Access to information and privacy	14	16	42	11	14	0	3	26	31	36
2014	Security	20	12	29	24	12	0	4	38	32	51
2014	Science and technology	7	14	35	31	10	1	2	43	21	726
2014	Legal services	0	9	45	35	3	0	7	42	10	29
2014	Administration and operations	12	24	34	21	7	1	2	29	36	1146
2014	Human resources	17	24	37	15	6	0	2	21	41	295
2014	Financial management	12	21	36	20	8	1	2	28	34	297
2014	Procurement	10	32	40	15	2	0	0	18	43	38
2014	Real property	23	23	22	19	10	0	4	30	47	84
2014	Materiel management	0	31	42	27	0	0	0	27	31	13
2014	Information management	8	15	29	25	16	1	7	44	25	215
2014	Information technology	10	20	40	18	9	2	1	28	31	282
2014	Evaluation	7	15	34	28	10	1	4	41	23	410
2014	Other services to the public	13	15	33	25	10	2	3	37	29	163
2014	None of the above	12	25	33	20	7	2	2	28	38	621

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	23	13	19	26	13	2	5	42	38	139
2017	Health care practitioners	19	28	25	12	9	3	3	23	50	378
2017	Federal regulators	20	24	30	15	7	1	3	23	45	561
2017	Compliance, inspection and enforcement	20	28	26	16	7	3	1	24	49	392
2017	Communications or public affairs	22	22	30	15	8	0	2	24	45	224
2017	Access to information and privacy	21	15	25	17	9	3	9	30	42	58
2017	Security	16	35	35	9	2	0	3	12	52	37
2017	Science and technology	13	22	30	20	8	3	3	30	38	608
2017	Legal services	14	29	19	14	19	0	5	35	45	21
2017	Administration and operations	19	21	25	18	10	2	5	30	43	890
2017	Human resources	22	24	28	14	8	2	3	23	47	244
2017	Financial management	13	26	28	18	12	0	3	31	40	212
2017	Procurement	18	17	27	15	18	5	0	35	37	36
2017	Real property	23	34	16	13	9	0	5	23	60	51
2017	Materiel management	16	19	28	25	12	0	0	37	35	14
2017	Information management	20	24	19	16	15	2	5	33	47	159
2017	Information technology	21	23	26	17	8	1	3	27	46	215
2017	Evaluation	17	23	25	17	11	2	4	30	43	334
2017	Data sciences	8	22	19	33	13	1	3	48	32	96
2017	Policy	18	23	32	16	8	2	2	24	42	512
2017	Project management	21	22	30	15	5	3	4	21	46	229
2017	Other services to the public	11	16	31	16	15	0	12	34	31	88
2017	None of the above	19	17	26	20	12	2	5	34	38	354
2014	Client contact centre	27	21	27	13	6	1	4	20	51	177
2014	Health care practitioners	26	32	22	11	6	1	3	17	60	508
2014	Federal regulators	20	27	33	12	4	2	2	17	49	723
2014	Compliance, inspection and enforcement	21	22	33	16	6	1	1	23	44	428
2014	Communications or public affairs	20	26	29	14	7	1	2	22	48	262
2014	Access to information and privacy	22	16	39	6	14	3	0	20	40	36
2014	Security	18	24	38	14	3	0	2	18	43	51
2014	Science and technology	19	24	27	18	8	1	2	28	44	725
2014	Legal services	0	27	20	42	3	0	7	49	30	29
2014	Administration and operations	23	29	24	13	7	1	2	20	54	1149
2014	Human resources	28	24	31	11	4	0	2	16	53	296
2014	Financial management	22	24	27	14	7	1	3	23	49	297
2014	Procurement	53	20	17	10	0	0	0	10	73	39
2014	Real property	41	22	18	8	11	0	0	19	64	84
2014	Materiel management	36	27	32	5	0	0	0	5	63	13
2014	Information management	24	24	22	15	9	1	6	25	52	215
2014	Information technology	23	28	28	12	6	2	2	18	53	282
2014	Evaluation	15	27	28	17	7	2	4	26	45	412
2014	Other services to the public	28	22	23	11	13	2	2	25	52	165
2014	None of the above	22	24	31	14	5	1	3	20	48	620

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	21	20	21	21	12	2	2	34	43	137
2017	Health care practitioners	19	24	27	15	9	3	3	26	45	380
2017	Federal regulators	10	15	32	23	14	2	4	39	27	560
2017	Compliance, inspection and enforcement	14	18	29	22	12	2	2	36	34	392
2017	Communications or public affairs	18	24	30	15	9	2	2	24	44	224
2017	Access to information and privacy	4	27	31	22	9	3	3	34	33	59
2017	Security	7	36	32	16	0	0	10	17	47	37
2017	Science and technology	7	13	31	25	16	2	6	44	22	607
2017	Legal services	0	9	19	34	24	0	14	67	10	21
2017	Administration and operations	15	20	27	18	9	4	7	31	39	891
2017	Human resources	10	20	31	21	9	2	6	33	33	245
2017	Financial management	9	16	33	21	14	2	5	38	27	211
2017	Procurement	19	13	34	13	17	5	0	31	33	36
2017	Real property	13	19	30	23	7	0	7	32	35	50
2017	Materiel management	6	19	25	21	28	0	0	49	25	14
2017	Information management	13	16	26	20	15	3	7	40	32	160
2017	Information technology	15	18	30	21	10	2	4	33	34	216
2017	Evaluation	5	15	27	28	18	4	4	49	22	333
2017	Data sciences	8	17	17	35	18	1	4	56	26	97
2017	Policy	11	16	31	26	11	2	2	39	29	512
2017	Project management	15	17	29	25	7	3	5	34	35	229
2017	Other services to the public	7	14	25	19	18	3	14	44	25	88
2017	None of the above	12	16	29	18	12	6	6	34	32	354
2014	Client contact centre	19	16	31	21	6	2	5	29	37	178
2014	Health care practitioners	16	23	27	19	9	1	3	30	42	511
2014	Federal regulators	8	13	30	31	13	2	3	47	22	720
2014	Compliance, inspection and enforcement	12	16	27	30	12	1	2	44	29	428
2014	Communications or public affairs	7	20	32	24	11	3	3	37	29	262
2014	Access to information and privacy	33	16	28	9	8	3	3	18	53	36
2014	Security	9	11	25	29	18	4	4	51	22	50
2014	Science and technology	7	12	25	32	16	2	5	51	21	723
2014	Legal services	0	14	24	42	10	0	11	57	15	29
2014	Administration and operations	13	21	29	21	9	2	4	32	37	1150
2014	Human resources	20	19	25	22	10	1	3	33	41	297
2014	Financial management	9	18	30	23	12	3	5	38	29	297
2014	Procurement	25	29	22	20	5	0	0	24	54	39
2014	Real property	17	16	25	14	23	0	5	39	35	83
2014	Materiel management	0	21	51	11	0	0	16	14	25	13
2014	Information management	12	20	23	22	14	2	7	39	36	215
2014	Information technology	10	16	32	24	12	4	3	38	28	283
2014	Evaluation	6	12	20	34	18	3	7	58	19	411
2014	Other services to the public	19	16	22	19	18	2	4	40	37	164
2014	None of the above	11	18	30	24	9	4	4	36	31	620

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	17	22	25	12	16	3	5	30	42	137
2017	Health care practitioners	21	26	22	15	7	4	5	24	52	379
2017	Federal regulators	14	22	38	15	8	2	2	24	37	563
2017	Compliance, inspection and enforcement	18	25	37	12	5	2	0	18	44	393
2017	Communications or public affairs	21	25	36	10	5	1	2	15	48	224
2017	Access to information and privacy	17	19	27	18	9	3	7	30	39	58
2017	Security	21	47	23	4	2	0	3	7	69	37
2017	Science and technology	15	25	31	14	7	2	4	22	44	607
2017	Legal services	9	9	55	9	9	5	5	20	20	21
2017	Administration and operations	18	21	31	15	7	2	5	24	43	892
2017	Human resources	18	24	32	14	6	3	2	21	45	244
2017	Financial management	11	15	40	21	9	1	4	32	27	211
2017	Procurement	20	18	37	15	7	3	0	23	40	36
2017	Real property	17	20	39	10	5	2	7	17	41	51
2017	Materiel management	0	30	52	12	6	0	0	18	30	14
2017	Information management	13	16	35	12	16	3	5	30	31	159
2017	Information technology	21	30	29	13	6	0	1	19	52	216
2017	Evaluation	11	19	33	17	11	5	4	31	33	334
2017	Data sciences	15	21	28	21	14	0	1	35	37	96
2017	Policy	17	21	37	14	7	2	2	22	40	513
2017	Project management	22	21	37	12	3	2	3	16	45	230
2017	Other services to the public	4	22	44	9	12	4	6	23	29	88
2017	None of the above	17	20	29	16	6	7	5	25	41	356
2014	Client contact centre	16	27	34	9	6	4	4	17	46	177
2014	Health care practitioners	27	29	25	10	5	1	3	16	59	511
2014	Federal regulators	16	22	34	19	7	1	2	26	39	721
2014	Compliance, inspection and enforcement	24	28	30	10	5	2	2	15	54	429
2014	Communications or public affairs	19	24	36	12	7	1	1	20	44	262
2014	Access to information and privacy	17	33	28	8	8	3	3	17	53	36
2014	Security	18	19	28	19	11	0	4	31	39	50
2014	Science and technology	22	24	27	13	7	2	4	22	50	724
2014	Legal services	0	18	35	26	7	3	11	39	21	29
2014	Administration and operations	22	28	29	13	4	2	3	18	52	1145
2014	Human resources	24	29	28	12	5	1	2	17	54	297
2014	Financial management	13	25	35	16	7	2	3	24	39	297
2014	Procurement	22	28	39	12	0	0	0	12	50	39
2014	Real property	33	31	16	8	11	0	2	19	65	84
2014	Materiel management	36	11	42	10	0	0	0	10	47	13
2014	Information management	15	23	30	14	8	2	9	24	42	216
2014	Information technology	34	23	29	8	4	2	0	12	59	284
2014	Evaluation	10	20	32	19	10	4	6	32	33	413
2014	Other services to the public	25	20	25	13	11	2	3	26	48	163
2014	None of the above	21	27	31	10	6	3	3	17	51	623

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	56	18	11	3	4	0	7	80	8	138
2017	Health care practitioners	72	10	7	5	2	0	4	85	7	381
2017	Federal regulators	69	15	6	3	3	0	3	87	7	564
2017	Compliance, inspection and enforcement	68	13	6	6	4	0	2	83	11	393
2017	Communications or public affairs	75	16	3	3	2	0	1	92	5	222
2017	Access to information and privacy	85	5	2	5	3	0	0	90	8	60
2017	Security	45	14	9	9	0	0	24	77	12	38
2017	Science and technology	69	14	5	5	4	1	2	86	9	608
2017	Legal services	74	16	10	0	0	0	0	90	0	20
2017	Administration and operations	71	14	6	4	2	0	3	88	6	897
2017	Human resources	68	18	4	5	4	0	1	87	9	246
2017	Financial management	68	21	6	2	0	0	3	91	3	212
2017	Procurement	66	13	11	1	0	0	8	86	2	36
2017	Real property	74	17	5	2	2	0	0	90	4	50
2017	Materiel management	60	19	0	0	11	0	10	88	12	14
2017	Information management	62	18	11	4	2	0	3	83	6	161
2017	Information technology	70	14	5	6	4	0	1	84	10	217
2017	Evaluation	64	13	8	7	6	0	2	79	13	335
2017	Data sciences	65	19	8	3	4	1	0	85	7	97
2017	Policy	77	14	3	3	2	0	1	92	5	512
2017	Project management	75	12	4	5	1	0	2	89	7	229
2017	Other services to the public	83	7	5	2	2	0	2	91	4	89
2017	None of the above	67	17	3	7	1	0	4	88	8	358
2014	Client contact centre	63	15	7	7	3	0	4	82	10	178
2014	Health care practitioners	74	12	3	4	3	0	4	89	7	514
2014	Federal regulators	71	16	5	3	3	0	2	89	6	724
2014	Compliance, inspection and enforcement	73	16	3	3	3	0	2	91	7	430
2014	Communications or public affairs	75	14	3	3	2	0	2	91	6	262
2014	Access to information and privacy	72	14	11	0	3	0	0	86	3	36
2014	Security	70	16	5	3	2	0	4	89	5	51
2014	Science and technology	71	12	5	4	5	1	3	86	9	725
2014	Legal services	75	13	4	4	0	0	4	92	4	29
2014	Administration and operations	69	15	6	3	2	0	4	88	6	1151
2014	Human resources	78	10	6	4	2	0	0	88	6	296
2014	Financial management	70	15	6	3	2	0	3	88	5	297
2014	Procurement	54	15	15	7	2	2	5	74	10	39
2014	Real property	71	15	5	3	4	0	3	88	7	84
2014	Materiel management	84	10	0	0	0	0	6	100	0	13
2014	Information management	67	16	5	6	4	0	3	85	10	216
2014	Information technology	65	17	6	4	4	0	4	86	8	285
2014	Evaluation	65	14	7	6	5	0	3	81	11	415
2014	Other services to the public	69	12	7	5	4	0	3	84	9	164
2014	None of the above	75	12	3	4	3	0	2	89	8	623

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	26	31	16	12	12	2	1	59	25	138
2017	Health care practitioners	21	32	15	13	13	4	1	57	28	383
2017	Federal regulators	25	32	14	11	7	5	5	64	21	564
2017	Compliance, inspection and enforcement	22	30	17	11	6	9	6	60	20	392
2017	Communications or public affairs	27	28	19	11	5	5	4	62	18	223
2017	Access to information and privacy	37	35	9	3	7	3	6	80	11	60
2017	Security	13	22	20	9	31	5	0	38	41	38
2017	Science and technology	24	33	13	11	8	7	4	65	21	606
2017	Legal services	33	28	9	5	10	0	15	73	17	21
2017	Administration and operations	27	30	15	11	10	4	3	61	23	895
2017	Human resources	28	35	10	9	6	7	5	72	17	246
2017	Financial management	32	29	11	10	7	7	3	68	19	212
2017	Procurement	31	30	13	10	5	5	5	68	17	36
2017	Real property	42	29	5	9	9	1	4	76	19	51
2017	Materiel management	28	51	16	6	0	0	0	79	6	14
2017	Information management	26	28	21	10	10	2	3	57	21	161
2017	Information technology	31	32	17	7	6	3	4	68	14	216
2017	Evaluation	26	27	19	9	7	7	5	60	18	335
2017	Data sciences	32	32	13	4	3	7	8	76	8	97
2017	Policy	25	31	15	9	8	5	7	64	19	513
2017	Project management	28	34	12	12	7	5	2	66	20	230
2017	Other services to the public	25	35	12	14	9	3	3	64	24	89
2017	None of the above	29	24	13	15	10	5	3	58	28	356
2014	Client contact centre	16	35	14	17	13	2	4	54	31	178
2014	Health care practitioners	21	30	13	15	16	3	1	53	33	513
2014	Federal regulators	33	32	13	8	6	5	4	71	16	723
2014	Compliance, inspection and enforcement	26	31	16	10	6	5	6	65	18	430
2014	Communications or public affairs	35	30	11	9	8	5	3	70	18	262
2014	Access to information and privacy	39	26	16	8	11	0	0	64	19	36
2014	Security	37	32	14	12	3	1	0	70	16	51
2014	Science and technology	30	31	15	11	6	4	4	66	18	727
2014	Legal services	32	30	18	7	3	10	0	69	11	29
2014	Administration and operations	28	31	15	12	9	3	2	62	22	1149
2014	Human resources	31	34	10	10	7	4	3	71	18	297
2014	Financial management	31	28	16	10	9	2	3	63	21	297
2014	Procurement	22	29	20	19	8	0	2	53	27	39
2014	Real property	38	37	13	8	2	1	1	77	10	84
2014	Materiel management	31	43	21	0	5	0	0	74	5	13
2014	Information management	28	31	12	11	11	3	4	64	23	216
2014	Information technology	32	32	12	7	8	5	5	70	16	285
2014	Evaluation	28	28	17	7	9	6	5	63	18	415
2014	Other services to the public	25	34	9	12	14	2	4	63	27	165
2014	None of the above	27	32	14	9	10	4	4	64	21	623

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	35	34	11	10	10	0	0	70	19	138
2017	Health care practitioners	37	23	12	16	11	1	0	61	27	383
2017	Federal regulators	44	30	7	10	7	2	0	76	17	564
2017	Compliance, inspection and enforcement	43	33	8	8	7	1	0	77	15	393
2017	Communications or public affairs	40	33	9	10	7	0	0	73	17	223
2017	Access to information and privacy	61	21	8	10	0	0	0	82	10	59
2017	Security	28	25	11	28	7	0	0	54	35	38
2017	Science and technology	41	32	9	9	8	1	0	74	17	609
2017	Legal services	33	38	0	15	10	0	5	74	26	21
2017	Administration and operations	44	27	10	9	10	1	0	71	19	893
2017	Human resources	53	25	7	8	6	0	0	78	15	246
2017	Financial management	47	29	9	9	6	0	0	77	15	211
2017	Procurement	43	25	15	8	5	0	3	70	14	36
2017	Real property	48	36	3	6	7	0	0	84	13	51
2017	Materiel management	59	41	0	0	0	0	0	100	0	14
2017	Information management	47	28	7	10	7	0	0	75	18	161
2017	Information technology	51	30	6	7	7	0	0	81	13	217
2017	Evaluation	40	31	12	9	6	2	0	72	15	335
2017	Data sciences	53	32	8	3	4	0	0	85	7	97
2017	Policy	42	31	8	10	8	1	0	74	18	513
2017	Project management	46	30	7	8	8	0	0	76	16	230
2017	Other services to the public	50	25	10	9	5	0	0	75	15	88
2017	None of the above	47	25	8	11	8	1	0	72	20	358
2014	Client contact centre	31	31	9	14	12	2	1	63	28	178
2014	Health care practitioners	34	31	8	15	11	0	1	66	26	514
2014	Federal regulators	47	29	7	10	6	0	0	77	16	724
2014	Compliance, inspection and enforcement	44	30	11	8	5	2	0	75	13	429
2014	Communications or public affairs	45	30	7	9	7	0	0	76	17	262
2014	Access to information and privacy	50	23	3	14	11	0	0	72	25	36
2014	Security	39	31	10	17	2	0	0	71	19	51
2014	Science and technology	43	30	11	10	5	2	0	74	15	726
2014	Legal services	37	40	11	9	3	0	0	76	13	29
2014	Administration and operations	41	29	10	12	8	0	0	70	20	1151
2014	Human resources	50	28	9	8	4	0	0	79	12	297
2014	Financial management	42	29	9	10	9	1	1	72	19	297
2014	Procurement	27	31	10	17	15	0	0	58	32	39
2014	Real property	55	23	8	11	4	0	0	78	14	84
2014	Materiel management	47	41	6	0	5	0	0	89	5	13
2014	Information management	45	27	7	11	9	0	1	73	20	216
2014	Information technology	50	26	8	8	6	1	0	77	14	285
2014	Evaluation	38	33	11	8	9	2	0	72	17	413
2014	Other services to the public	38	29	8	15	10	0	0	68	25	165
2014	None of the above	40	29	9	10	11	1	0	70	20	624

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	30	36	10	12	11	1	0	66	23	138
2017	Health care practitioners	26	34	10	16	10	2	1	63	26	383
2017	Federal regulators	34	38	9	10	5	2	1	74	16	561
2017	Compliance, inspection and enforcement	35	38	9	11	5	2	0	75	16	393
2017	Communications or public affairs	33	33	11	15	5	3	0	68	21	223
2017	Access to information and privacy	41	33	8	10	5	2	2	76	15	60
2017	Security	15	36	11	11	27	0	0	51	38	38
2017	Science and technology	33	39	12	10	3	1	1	73	14	608
2017	Legal services	15	31	14	25	10	0	5	49	37	21
2017	Administration and operations	33	34	11	12	8	2	1	68	20	895
2017	Human resources	34	38	7	13	5	3	0	74	19	244
2017	Financial management	31	37	9	14	6	2	1	70	21	211
2017	Procurement	26	35	14	11	11	0	3	63	22	36
2017	Real property	42	24	12	11	9	0	2	67	21	51
2017	Materiel management	50	45	5	0	0	0	0	95	0	14
2017	Information management	33	30	14	12	8	0	2	65	21	161
2017	Information technology	30	33	15	10	9	2	0	65	20	217
2017	Evaluation	40	37	11	7	3	2	0	79	10	334
2017	Data sciences	44	37	11	7	1	0	0	81	8	96
2017	Policy	42	32	11	10	5	1	0	74	15	511
2017	Project management	34	32	14	12	8	1	0	66	20	229
2017	Other services to the public	32	42	8	8	8	2	0	75	16	89
2017	None of the above	34	34	10	10	7	1	3	71	18	358
2014	Client contact centre	17	42	16	16	7	1	1	60	23	178
2014	Health care practitioners	26	37	11	15	7	1	2	66	22	513
2014	Federal regulators	38	37	10	9	4	2	1	77	13	723
2014	Compliance, inspection and enforcement	38	38	7	13	3	1	0	77	16	429
2014	Communications or public affairs	40	37	6	10	5	2	0	79	15	262
2014	Access to information and privacy	24	42	11	17	6	0	0	66	22	36
2014	Security	21	40	15	15	6	2	0	63	22	51
2014	Science and technology	32	43	11	9	3	1	1	76	12	726
2014	Legal services	28	44	13	14	0	0	0	73	14	29
2014	Administration and operations	27	39	13	13	6	1	0	68	19	1151
2014	Human resources	34	42	9	9	4	1	0	78	13	296
2014	Financial management	29	33	13	15	7	2	1	64	22	297
2014	Procurement	20	20	24	22	12	0	2	40	35	39
2014	Real property	33	38	9	8	7	2	3	75	16	83
2014	Materiel management	27	44	6	6	5	0	11	80	12	12
2014	Information management	26	31	14	17	8	1	2	59	26	215
2014	Information technology	24	38	16	10	9	2	1	64	20	285
2014	Evaluation	32	38	12	11	4	1	1	72	15	415
2014	Other services to the public	30	32	10	17	7	2	2	64	25	165
2014	None of the above	28	39	12	12	6	2	2	69	19	624

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	23	28	19	9	10	9	2	57	22	139
2017	Health care practitioners	21	26	19	11	9	14	1	55	23	379
2017	Federal regulators	32	28	11	9	9	11	1	68	20	564
2017	Compliance, inspection and enforcement	26	31	12	13	10	8	1	62	25	393
2017	Communications or public affairs	31	23	13	12	8	13	0	62	22	224
2017	Access to information and privacy	45	25	12	8	3	5	2	75	12	60
2017	Security	24	31	9	11	24	0	0	55	36	38
2017	Science and technology	27	27	11	14	7	12	2	62	25	609
2017	Legal services	19	28	19	15	10	5	5	53	27	21
2017	Administration and operations	30	24	13	12	12	8	2	60	26	898
2017	Human resources	32	34	13	7	7	8	0	71	15	245
2017	Financial management	37	23	14	10	7	7	2	67	19	212
2017	Procurement	25	21	24	12	10	5	2	50	25	36
2017	Real property	39	27	9	7	10	5	3	72	18	51
2017	Materiel management	28	61	5	0	0	0	6	95	0	14
2017	Information management	31	24	14	6	14	10	1	61	23	159
2017	Information technology	25	29	16	13	9	7	1	59	24	217
2017	Evaluation	26	26	16	10	6	14	2	62	19	334
2017	Data sciences	45	28	14	4	3	5	1	78	7	97
2017	Policy	33	27	12	10	8	10	1	68	19	513
2017	Project management	25	27	15	11	10	11	1	59	24	230
2017	Other services to the public	32	20	11	15	5	16	1	63	24	89
2017	None of the above	31	25	12	10	10	12	1	64	23	357
2014	Client contact centre	15	28	19	16	12	8	1	47	31	178
2014	Health care practitioners	24	28	16	15	8	6	2	57	25	512
2014	Federal regulators	35	24	15	10	6	8	1	65	18	723
2014	Compliance, inspection and enforcement	31	26	14	13	7	10	0	63	21	430
2014	Communications or public affairs	34	27	13	10	8	7	0	66	20	262
2014	Access to information and privacy	22	31	23	11	0	14	0	61	13	36
2014	Security	19	31	23	8	14	4	0	53	23	51
2014	Science and technology	30	29	15	11	6	7	2	65	19	726
2014	Legal services	24	34	18	7	7	7	4	64	16	29
2014	Administration and operations	27	29	16	13	8	5	1	61	22	1151
2014	Human resources	35	35	11	11	3	4	1	73	15	297
2014	Financial management	30	26	17	12	11	4	1	59	24	297
2014	Procurement	20	20	12	19	24	2	2	42	46	39
2014	Real property	35	23	12	15	7	4	3	62	24	83
2014	Materiel management	36	27	21	0	5	10	0	71	6	13
2014	Information management	23	24	18	14	10	10	2	53	27	214
2014	Information technology	28	25	15	15	10	7	1	57	27	285
2014	Evaluation	22	29	16	12	7	12	2	60	22	415
2014	Other services to the public	31	25	15	12	9	9	0	61	23	165
2014	None of the above	26	28	15	12	9	8	2	59	24	623

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	12	27	25	11	15	9	2	43	29	139
2017	Health care practitioners	11	21	17	16	16	17	2	40	40	382
2017	Federal regulators	12	24	16	16	12	19	2	44	35	563
2017	Compliance, inspection and enforcement	11	20	20	11	10	23	5	43	30	393
2017	Communications or public affairs	13	24	15	16	9	18	4	48	32	222
2017	Access to information and privacy	22	20	20	10	5	18	4	55	19	59
2017	Security	17	23	13	11	28	7	0	44	42	38
2017	Science and technology	9	20	15	20	12	21	4	38	42	609
2017	Legal services	10	24	5	19	14	23	5	48	46	21
2017	Administration and operations	15	23	16	16	12	14	3	46	35	897
2017	Human resources	13	26	17	16	10	16	2	47	32	245
2017	Financial management	17	27	15	16	8	12	4	53	30	211
2017	Procurement	15	24	15	7	19	20	0	48	33	36
2017	Real property	16	24	18	21	11	5	5	45	36	51
2017	Materiel management	18	10	36	17	10	10	0	31	29	14
2017	Information management	14	23	20	13	15	14	1	44	33	160
2017	Information technology	14	21	22	17	13	12	2	41	34	217
2017	Evaluation	10	18	16	16	11	25	3	40	37	335
2017	Data sciences	19	16	17	13	7	20	9	49	28	96
2017	Policy	12	20	17	15	11	22	4	43	34	511
2017	Project management	12	21	17	14	15	19	2	43	36	230
2017	Other services to the public	16	16	14	22	10	23	0	41	40	89
2017	None of the above	16	18	17	16	12	19	3	43	35	358
2014	Client contact centre	6	23	22	20	19	8	2	32	43	178
2014	Health care practitioners	13	22	17	19	18	10	2	39	42	513
2014	Federal regulators	12	23	18	18	11	15	4	42	36	723
2014	Compliance, inspection and enforcement	12	21	19	16	10	18	3	42	34	430
2014	Communications or public affairs	15	24	17	17	13	13	2	46	34	262
2014	Access to information and privacy	11	20	17	22	16	14	0	36	44	36
2014	Security	16	34	16	18	11	5	0	52	31	51
2014	Science and technology	10	21	21	17	12	16	4	38	36	726
2014	Legal services	11	20	35	16	7	7	4	35	26	29
2014	Administration and operations	13	22	18	18	16	12	2	41	39	1150
2014	Human resources	12	31	11	20	13	11	2	50	38	297
2014	Financial management	13	24	17	16	16	12	2	43	37	297
2014	Procurement	8	26	23	10	22	10	2	38	36	39
2014	Real property	20	27	16	22	10	4	0	49	34	83
2014	Materiel management	5	48	37	0	5	0	5	56	5	13
2014	Information management	9	26	18	19	16	11	2	39	40	214
2014	Information technology	12	20	22	17	14	13	1	38	37	284
2014	Evaluation	9	16	18	15	13	24	3	36	39	415
2014	Other services to the public	15	15	16	17	19	16	2	37	44	165
2014	None of the above	10	20	20	19	15	14	3	35	41	624

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	32	40	9	12	8	0	0	71	19	139
2017	Health care practitioners	37	39	9	8	6	0	0	77	14	381
2017	Federal regulators	46	39	6	6	2	0	0	85	9	564
2017	Compliance, inspection and enforcement	45	35	9	7	3	1	0	81	10	389
2017	Communications or public affairs	46	39	6	7	3	0	0	85	10	224
2017	Access to information and privacy	47	42	3	6	2	0	0	89	8	60
2017	Security	35	24	30	9	2	0	0	59	11	38
2017	Science and technology	48	38	6	6	2	0	0	86	9	609
2017	Legal services	52	24	15	9	0	0	0	75	9	20
2017	Administration and operations	43	35	8	9	5	0	0	78	14	895
2017	Human resources	51	32	5	10	2	0	0	83	12	246
2017	Financial management	43	37	7	7	6	0	0	80	13	212
2017	Procurement	41	32	16	3	8	0	0	73	11	36
2017	Real property	48	30	11	6	5	0	0	78	11	51
2017	Materiel management	59	25	10	6	0	0	0	85	6	14
2017	Information management	40	29	13	14	4	0	0	69	18	161
2017	Information technology	50	39	5	3	3	0	0	89	6	217
2017	Evaluation	48	35	7	7	2	0	0	84	9	335
2017	Data sciences	56	33	7	3	1	0	0	89	4	97
2017	Policy	51	32	5	7	4	0	0	84	11	512
2017	Project management	42	38	7	9	4	0	0	80	13	230
2017	Other services to the public	39	38	8	13	2	1	0	78	14	88
2017	None of the above	42	33	9	10	5	1	0	76	15	356
2014	Client contact centre	29	41	15	8	6	0	1	71	14	178
2014	Health care practitioners	34	39	9	13	6	0	0	72	19	513
2014	Federal regulators	49	35	6	7	2	0	0	85	9	723
2014	Compliance, inspection and enforcement	46	40	6	6	2	0	0	86	8	430
2014	Communications or public affairs	50	32	7	6	4	0	0	83	10	262
2014	Access to information and privacy	28	42	11	19	0	0	0	70	19	36
2014	Security	35	37	22	3	3	0	0	72	7	51
2014	Science and technology	45	39	10	6	1	0	0	83	7	725
2014	Legal services	46	41	6	7	0	0	0	87	7	29
2014	Administration and operations	38	41	9	8	4	0	0	79	12	1151
2014	Human resources	49	39	5	6	1	0	0	88	7	297
2014	Financial management	41	41	6	7	4	0	0	82	12	297
2014	Procurement	34	31	22	5	8	0	0	65	12	39
2014	Real property	38	43	9	7	3	0	0	81	10	83
2014	Materiel management	37	42	0	15	6	0	0	79	21	13
2014	Information management	44	33	8	9	5	0	0	78	15	215
2014	Information technology	46	39	6	6	2	0	0	85	8	285
2014	Evaluation	45	35	8	7	3	1	0	82	10	415
2014	Other services to the public	33	41	11	7	8	0	0	74	16	165
2014	None of the above	41	35	10	9	4	0	0	77	13	624

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	40	32	11	9	7	0	1	73	16	139
2017	Health care practitioners	44	28	12	7	8	1	1	73	15	383
2017	Federal regulators	41	34	10	9	5	0	1	76	13	564
2017	Compliance, inspection and enforcement	38	39	10	7	5	0	0	78	13	393
2017	Communications or public affairs	39	38	8	8	6	1	0	77	15	224
2017	Access to information and privacy	62	23	7	8	0	0	0	86	8	60
2017	Security	65	14	11	0	7	3	0	81	7	38
2017	Science and technology	45	34	9	6	6	1	0	79	11	609
2017	Legal services	49	36	10	5	0	0	0	85	5	21
2017	Administration and operations	44	31	10	7	6	1	1	76	14	897
2017	Human resources	44	28	12	10	6	1	0	72	16	245
2017	Financial management	50	28	9	8	4	1	0	79	13	212
2017	Procurement	41	32	17	2	8	0	0	73	10	36
2017	Real property	41	33	13	4	9	0	0	75	13	51
2017	Materiel management	24	31	35	10	0	0	0	55	10	14
2017	Information management	44	31	12	6	6	1	0	76	12	162
2017	Information technology	43	32	12	8	4	0	1	76	12	217
2017	Evaluation	45	33	10	6	5	0	1	79	11	335
2017	Data sciences	53	31	8	6	2	0	0	84	8	95
2017	Policy	45	30	9	10	6	0	0	75	16	513
2017	Project management	44	35	8	6	5	1	0	80	12	230
2017	Other services to the public	52	22	11	8	4	0	2	76	12	88
2017	None of the above	43	31	12	6	5	1	2	76	12	356
2014	Client contact centre	30	40	15	8	5	1	1	71	13	178
2014	Health care practitioners	40	29	11	12	6	1	0	70	19	514
2014	Federal regulators	40	36	10	8	5	0	1	78	13	724
2014	Compliance, inspection and enforcement	37	34	12	11	6	1	0	71	17	430
2014	Communications or public affairs	41	39	7	7	5	0	0	81	13	262
2014	Access to information and privacy	20	50	11	11	8	0	0	70	19	36
2014	Security	54	29	4	11	2	0	0	84	12	51
2014	Science and technology	39	36	13	8	3	0	0	76	12	727
2014	Legal services	46	40	7	7	0	0	0	86	7	29
2014	Administration and operations	42	33	11	8	5	0	0	75	13	1151
2014	Human resources	41	35	12	6	6	0	0	76	12	297
2014	Financial management	41	36	11	6	5	1	0	78	11	297
2014	Procurement	42	22	12	17	7	0	0	64	24	39
2014	Real property	48	31	14	3	5	0	0	78	8	84
2014	Materiel management	42	22	0	31	6	0	0	63	37	13
2014	Information management	42	35	7	11	5	1	0	77	16	216
2014	Information technology	42	29	12	9	6	2	0	73	15	285
2014	Evaluation	39	37	9	8	6	1	1	77	14	415
2014	Other services to the public	41	30	13	9	7	0	0	72	15	165
2014	None of the above	39	34	10	7	8	1	0	74	16	622

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	37	35	12	10	5	1	1	73	14	139
2017	Health care practitioners	48	25	11	9	6	1	1	74	15	381
2017	Federal regulators	45	30	12	6	5	2	0	76	11	564
2017	Compliance, inspection and enforcement	47	28	12	6	5	2	0	77	11	393
2017	Communications or public affairs	50	27	11	4	5	2	0	79	10	223
2017	Access to information and privacy	56	26	10	6	0	2	0	84	6	60
2017	Security	55	27	9	0	7	3	0	83	7	38
2017	Science and technology	49	30	7	6	3	2	1	82	10	608
2017	Legal services	53	38	5	5	0	0	0	91	5	21
2017	Administration and operations	47	27	11	7	5	2	0	77	12	896
2017	Human resources	48	28	11	7	4	1	0	78	11	246
2017	Financial management	54	27	8	7	4	0	0	82	10	210
2017	Procurement	56	18	9	6	12	0	0	74	18	36
2017	Real property	52	27	7	7	4	3	0	81	11	51
2017	Materiel management	34	21	26	19	0	0	0	55	19	14
2017	Information management	45	26	15	7	6	1	0	72	13	161
2017	Information technology	47	29	12	6	4	1	1	78	10	217
2017	Evaluation	50	30	8	8	3	2	0	81	11	335
2017	Data sciences	54	33	6	5	1	1	0	88	6	97
2017	Policy	52	22	12	7	4	2	1	76	12	512
2017	Project management	47	33	8	4	6	2	0	82	10	230
2017	Other services to the public	55	24	11	6	3	1	0	80	9	88
2017	None of the above	48	28	9	5	5	2	2	79	11	357
2014	Client contact centre	32	36	15	7	8	2	1	70	15	178
2014	Health care practitioners	41	28	13	8	8	1	1	70	16	513
2014	Federal regulators	47	31	10	7	3	1	1	80	10	724
2014	Compliance, inspection and enforcement	46	29	11	7	5	2	0	77	12	430
2014	Communications or public affairs	48	30	9	6	5	2	0	79	12	261
2014	Access to information and privacy	22	42	14	8	14	0	0	64	22	36
2014	Security	51	36	2	5	5	0	0	87	11	51
2014	Science and technology	43	34	12	7	3	1	0	77	10	727
2014	Legal services	52	24	17	7	0	0	0	76	7	29
2014	Administration and operations	45	29	14	6	5	1	0	75	11	1151
2014	Human resources	46	30	13	6	4	1	1	77	10	297
2014	Financial management	43	31	11	5	7	2	0	77	12	297
2014	Procurement	35	34	12	12	8	0	0	68	19	39
2014	Real property	45	31	12	2	9	1	1	77	11	84
2014	Materiel management	37	26	0	25	6	5	0	67	33	13
2014	Information management	47	27	9	8	7	2	0	76	15	216
2014	Information technology	47	26	11	6	6	3	0	76	13	285
2014	Evaluation	43	31	10	7	7	3	0	76	14	415
2014	Other services to the public	45	23	14	12	4	1	2	69	17	164
2014	None of the above	44	27	12	8	5	2	1	74	14	623

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	39	36	10	9	6	1	1	75	15	139
2017	Health care practitioners	42	32	8	9	7	0	2	75	16	381
2017	Federal regulators	42	31	12	8	5	0	1	75	13	562
2017	Compliance, inspection and enforcement	42	38	6	9	4	0	1	81	13	393
2017	Communications or public affairs	42	34	8	10	5	1	0	77	15	223
2017	Access to information and privacy	59	21	9	8	2	0	0	81	10	60
2017	Security	35	47	9	0	7	3	0	83	7	38
2017	Science and technology	45	33	7	8	5	1	1	79	14	608
2017	Legal services	50	36	5	9	0	0	0	86	9	21
2017	Administration and operations	46	28	10	8	6	1	0	75	14	896
2017	Human resources	45	33	6	9	5	1	0	80	14	246
2017	Financial management	53	27	8	7	5	0	0	80	12	212
2017	Procurement	41	35	9	8	8	0	0	76	16	36
2017	Real property	43	27	14	8	7	2	0	71	15	51
2017	Materiel management	24	20	32	24	0	0	0	44	24	14
2017	Information management	44	32	10	6	6	1	1	77	12	161
2017	Information technology	45	31	10	8	6	0	0	76	14	216
2017	Evaluation	48	31	8	7	5	0	1	80	12	335
2017	Data sciences	47	39	4	8	1	0	0	87	9	97
2017	Policy	47	30	7	9	6	1	0	77	15	513
2017	Project management	49	32	5	9	5	0	0	82	13	230
2017	Other services to the public	54	27	5	10	4	0	0	81	14	88
2017	None of the above	48	28	9	7	5	2	1	78	13	357
2014	Client contact centre	32	37	13	10	8	0	1	68	18	177
2014	Health care practitioners	38	33	9	13	7	1	0	71	20	514
2014	Federal regulators	44	35	9	7	4	1	0	80	11	723
2014	Compliance, inspection and enforcement	43	33	9	8	6	1	0	77	14	430
2014	Communications or public affairs	43	33	9	9	5	1	1	77	14	262
2014	Access to information and privacy	20	45	11	13	11	0	0	64	25	36
2014	Security	46	33	9	7	5	0	0	79	12	51
2014	Science and technology	39	36	11	8	4	1	1	76	13	727
2014	Legal services	40	36	14	10	0	0	0	76	10	28
2014	Administration and operations	43	32	10	9	6	0	0	75	15	1151
2014	Human resources	45	34	9	8	4	0	0	79	12	297
2014	Financial management	44	33	9	7	6	1	0	78	13	297
2014	Procurement	34	34	10	10	10	2	0	70	20	39
2014	Real property	40	35	11	7	8	0	0	75	14	84
2014	Materiel management	42	21	5	25	6	0	0	63	32	13
2014	Information management	48	28	8	11	4	1	0	77	15	216
2014	Information technology	44	28	11	9	6	0	0	73	16	285
2014	Evaluation	43	35	6	8	7	1	0	79	15	414
2014	Other services to the public	40	27	12	13	8	0	1	67	21	164
2014	None of the above	40	34	10	7	7	1	0	75	15	623

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	71	15	4	1	2	0	7	92	3	138
2017	Health care practitioners	76	13	4	2	2	0	3	92	3	381
2017	Federal regulators	75	14	5	2	2	0	2	91	4	564
2017	Compliance, inspection and enforcement	79	12	3	2	2	0	2	93	4	393
2017	Communications or public affairs	82	11	1	1	3	0	1	95	4	224
2017	Access to information and privacy	90	5	2	0	3	0	0	95	3	60
2017	Security	85	6	7	0	0	0	2	93	0	38
2017	Science and technology	79	12	3	2	2	0	3	94	3	609
2017	Legal services	84	10	6	0	0	0	0	94	0	20
2017	Administration and operations	80	12	4	2	1	0	2	93	3	895
2017	Human resources	80	8	4	3	4	0	2	89	7	246
2017	Financial management	79	14	3	2	0	0	1	94	3	210
2017	Procurement	74	16	6	1	0	0	3	93	2	35
2017	Real property	82	14	4	0	0	0	0	96	0	50
2017	Materiel management	65	25	0	0	0	0	10	100	0	14
2017	Information management	77	14	4	2	2	0	1	92	4	161
2017	Information technology	78	14	4	3	2	0	0	92	5	217
2017	Evaluation	74	11	7	5	1	0	1	86	7	335
2017	Data sciences	74	18	4	2	1	1	0	93	3	97
2017	Policy	84	9	3	2	2	0	1	94	4	513
2017	Project management	80	11	2	2	3	1	2	93	4	230
2017	Other services to the public	83	11	0	4	1	0	2	95	5	88
2017	None of the above	78	11	3	1	2	1	4	94	3	355
2014	Client contact centre	74	11	4	5	4	0	3	87	9	178
2014	Health care practitioners	79	11	2	1	4	0	3	92	5	513
2014	Federal regulators	80	11	3	3	2	0	1	92	5	724
2014	Compliance, inspection and enforcement	77	12	4	1	2	0	3	92	4	430
2014	Communications or public affairs	81	9	3	4	2	0	1	91	6	262
2014	Access to information and privacy	75	14	6	6	0	0	0	89	6	36
2014	Security	70	15	5	2	5	0	2	87	7	51
2014	Science and technology	78	11	5	1	2	0	2	91	4	726
2014	Legal services	86	7	3	0	0	0	4	97	0	29
2014	Administration and operations	78	13	4	1	1	0	3	94	3	1150
2014	Human resources	82	11	2	2	2	0	0	94	4	297
2014	Financial management	75	17	4	1	1	0	2	94	2	297
2014	Procurement	61	19	12	2	5	0	0	80	7	39
2014	Real property	75	13	6	2	2	0	1	89	4	84
2014	Materiel management	84	0	10	0	0	0	6	89	0	13
2014	Information management	78	12	4	2	3	0	2	92	5	216
2014	Information technology	76	15	3	2	2	0	3	93	4	284
2014	Evaluation	74	11	6	3	2	0	3	88	6	415
2014	Other services to the public	77	7	5	3	2	0	5	89	6	164
2014	None of the above	78	12	3	2	2	0	2	92	5	623

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	36	24	18	2	11	3	7	65	15	138
2017	Health care practitioners	39	27	8	7	7	3	8	76	15	379
2017	Federal regulators	49	27	7	5	4	3	4	82	10	562
2017	Compliance, inspection and enforcement	49	25	8	7	7	3	1	78	14	393
2017	Communications or public affairs	47	31	4	6	6	4	2	83	13	224
2017	Access to information and privacy	63	19	7	3	2	3	4	88	5	60
2017	Security	27	29	31	4	3	0	7	60	7	38
2017	Science and technology	58	22	8	4	3	3	3	84	8	608
2017	Legal services	65	20	6	0	0	5	5	93	0	21
2017	Administration and operations	50	23	9	5	6	4	4	79	12	896
2017	Human resources	65	21	4	2	3	3	2	90	6	246
2017	Financial management	51	24	8	3	7	4	1	80	11	211
2017	Procurement	34	28	10	7	11	5	5	69	20	36
2017	Real property	44	15	13	5	8	7	8	70	15	51
2017	Materiel management	39	26	16	0	0	0	19	80	0	14
2017	Information management	51	21	8	10	4	4	2	76	15	161
2017	Information technology	56	25	6	4	4	3	3	86	8	215
2017	Evaluation	61	24	5	4	4	1	1	87	8	334
2017	Data sciences	63	25	4	6	0	2	1	90	6	97
2017	Policy	49	23	7	6	6	5	3	78	14	510
2017	Project management	54	30	6	3	3	4	1	89	5	229
2017	Other services to the public	37	28	14	2	7	10	2	74	10	89
2017	None of the above	52	23	6	6	6	3	4	80	13	356
2014	Client contact centre	33	25	12	5	13	4	8	66	20	178
2014	Health care practitioners	40	24	9	8	10	4	5	71	19	514
2014	Federal regulators	53	23	8	5	4	3	3	82	10	724
2014	Compliance, inspection and enforcement	52	24	6	6	5	4	3	82	11	429
2014	Communications or public affairs	42	20	10	10	7	5	7	70	19	262
2014	Access to information and privacy	44	20	11	5	6	5	8	74	13	36
2014	Security	42	28	9	7	5	0	9	77	13	51
2014	Science and technology	59	23	7	4	3	2	2	86	7	727
2014	Legal services	66	20	3	7	0	0	4	89	8	29
2014	Administration and operations	46	23	9	5	8	4	4	75	15	1151
2014	Human resources	63	19	7	6	2	0	3	85	8	297
2014	Financial management	48	22	9	7	9	3	3	74	16	297
2014	Procurement	24	26	20	2	15	3	9	58	20	39
2014	Real property	43	26	13	2	6	0	10	76	9	84
2014	Materiel management	37	21	10	0	6	10	15	78	8	13
2014	Information management	54	17	9	4	5	5	5	79	11	216
2014	Information technology	52	26	6	5	6	4	2	82	12	285
2014	Evaluation	54	21	7	6	5	4	3	80	12	415
2014	Other services to the public	41	24	10	6	9	5	4	71	17	165
2014	None of the above	46	23	8	5	8	4	4	76	15	623

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	48	27	10	6	7	1	1	77	13	138
2017	Health care practitioners	48	27	10	9	5	0	0	76	14	383
2017	Federal regulators	52	26	7	8	5	1	1	80	13	563
2017	Compliance, inspection and enforcement	54	25	9	5	6	0	1	80	11	391
2017	Communications or public affairs	52	28	6	8	5	1	0	81	13	224
2017	Access to information and privacy	67	23	3	6	0	0	0	90	6	60
2017	Security	42	39	11	0	7	0	0	82	7	38
2017	Science and technology	58	25	5	6	3	2	0	85	9	608
2017	Legal services	67	9	16	0	0	5	5	83	0	21
2017	Administration and operations	56	25	7	6	5	1	0	82	11	895
2017	Human resources	66	18	5	7	3	0	1	85	9	246
2017	Financial management	63	21	6	4	5	1	0	84	10	211
2017	Procurement	46	28	14	8	5	0	0	74	12	36
2017	Real property	62	18	9	4	5	2	0	82	9	51
2017	Materiel management	46	39	10	5	0	0	0	86	5	14
2017	Information management	54	27	8	4	6	0	1	82	10	161
2017	Information technology	55	30	7	4	4	0	0	85	8	215
2017	Evaluation	58	24	7	3	5	1	0	84	9	334
2017	Data sciences	60	29	6	3	1	1	0	90	4	97
2017	Policy	55	24	7	7	5	2	0	80	13	511
2017	Project management	60	25	6	6	3	1	0	85	9	230
2017	Other services to the public	52	32	3	5	7	1	0	85	12	89
2017	None of the above	54	21	11	6	6	1	1	77	12	356

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	52	22	15	3	7	2	1	75	10	137
2017	Health care practitioners	53	21	14	5	5	1	0	75	10	383
2017	Federal regulators	53	25	10	5	5	1	0	79	11	563
2017	Compliance, inspection and enforcement	54	24	10	4	7	1	0	78	11	393
2017	Communications or public affairs	55	25	8	6	4	2	0	81	11	224
2017	Access to information and privacy	75	15	7	2	0	1	0	92	2	60
2017	Security	64	20	6	2	5	3	0	86	7	38
2017	Science and technology	57	24	7	4	4	3	0	84	8	608
2017	Legal services	71	9	16	0	0	0	5	84	0	21
2017	Administration and operations	57	23	9	3	6	2	0	82	9	897
2017	Human resources	62	21	6	5	3	3	0	86	8	246
2017	Financial management	60	21	11	3	3	1	0	83	6	211
2017	Procurement	51	21	16	5	8	0	0	71	13	36
2017	Real property	60	22	11	2	5	0	0	82	7	50
2017	Materiel management	52	24	24	0	0	0	0	76	0	14
2017	Information management	54	28	8	1	6	1	1	85	7	162
2017	Information technology	57	25	11	3	3	0	0	83	6	216
2017	Evaluation	59	25	7	3	5	1	0	85	7	334
2017	Data sciences	65	20	7	4	1	1	1	88	5	97
2017	Policy	59	22	9	5	4	2	0	82	9	512
2017	Project management	63	21	7	4	4	1	0	85	8	230
2017	Other services to the public	52	29	10	2	6	0	0	81	9	88
2017	None of the above	54	23	10	3	6	4	1	80	9	357

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	48	26	15	4	6	0	1	74	10	137
2017	Health care practitioners	50	22	14	8	6	0	0	72	14	381
2017	Federal regulators	48	28	9	8	5	1	0	77	14	563
2017	Compliance, inspection and enforcement	51	27	10	5	7	0	0	78	12	393
2017	Communications or public affairs	47	28	9	9	5	1	0	76	14	224
2017	Access to information and privacy	69	19	5	5	3	0	0	87	8	60
2017	Security	57	20	11	3	7	3	0	79	10	38
2017	Science and technology	52	28	6	9	4	1	0	81	13	608
2017	Legal services	68	23	4	0	0	0	5	95	0	21
2017	Administration and operations	55	23	9	7	6	0	0	78	13	896
2017	Human resources	57	21	8	9	4	1	0	78	14	246
2017	Financial management	59	22	10	5	4	0	0	81	9	210
2017	Procurement	46	25	14	9	6	0	0	71	15	36
2017	Real property	51	32	10	2	5	0	0	83	7	50
2017	Materiel management	24	56	19	0	0	0	0	81	0	14
2017	Information management	53	26	12	4	6	0	0	78	10	161
2017	Information technology	52	28	9	8	3	0	0	80	11	214
2017	Evaluation	51	29	7	7	6	0	0	80	13	334
2017	Data sciences	59	29	7	2	3	0	0	88	5	97
2017	Policy	50	25	9	8	7	1	0	75	16	512
2017	Project management	58	24	7	6	4	0	0	83	10	230
2017	Other services to the public	47	25	15	7	6	0	0	73	12	89
2017	None of the above	52	25	10	5	6	1	1	79	11	357
2014	Client contact centre	33	37	12	9	7	1	1	72	16	178
2014	Health care practitioners	44	26	10	10	9	1	0	71	19	513
2014	Federal regulators	50	28	10	7	4	0	0	79	11	724
2014	Compliance, inspection and enforcement	49	27	12	5	6	1	0	76	11	430
2014	Communications or public affairs	49	32	7	5	6	0	0	82	12	262
2014	Access to information and privacy	25	45	6	11	14	0	0	70	24	36
2014	Security	56	19	12	5	7	0	0	75	12	51
2014	Science and technology	47	32	11	6	3	0	0	80	10	727
2014	Legal services	55	32	9	0	3	0	0	87	3	29
2014	Administration and operations	50	28	10	6	5	0	0	78	12	1148
2014	Human resources	55	26	11	6	2	0	0	80	8	297
2014	Financial management	50	24	9	10	6	1	0	75	16	295
2014	Procurement	37	20	24	12	8	0	0	56	20	39
2014	Real property	53	30	8	3	6	0	0	83	10	84
2014	Materiel management	42	27	0	25	6	0	0	68	32	13
2014	Information management	54	26	8	4	7	0	0	80	11	216
2014	Information technology	51	26	9	7	6	0	0	77	14	285
2014	Evaluation	48	27	9	9	5	1	0	76	15	415
2014	Other services to the public	48	25	12	10	4	1	0	74	14	165
2014	None of the above	46	26	11	9	7	0	0	72	17	622

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	36	34	17	10	0	3	0	72	10	27
2017	Health care practitioners	28	34	6	18	11	1	2	64	30	87
2017	Federal regulators	28	37	15	6	4	4	5	72	11	160
2017	Compliance, inspection and enforcement	26	34	13	6	5	6	9	72	13	67
2017	Communications or public affairs	25	41	10	12	2	5	5	73	15	59
2017	Access to information and privacy	57	25	12	6	0	0	0	82	6	16
2017	Security	26	48	17	8	0	0	0	74	8	11
2017	Science and technology	22	33	17	11	8	2	7	61	21	130
2017	Administration and operations	31	29	12	12	6	3	7	67	20	188
2017	Human resources	30	38	11	11	3	1	6	73	15	64
2017	Financial management	24	38	10	11	6	2	9	70	19	91
2017	Real property	35	23	14	10	9	5	4	64	21	19
2017	Information management	23	42	16	7	9	0	2	66	17	43
2017	Information technology	31	31	12	16	3	4	3	67	20	65
2017	Evaluation	29	44	10	13	3	0	0	73	16	30
2017	Data sciences	25	25	13	19	0	6	13	61	23	16
2017	Policy	21	38	13	14	3	5	6	67	19	142
2017	Project management	22	51	7	11	3	2	5	78	15	56
2017	Other services to the public	39	44	6	9	0	0	3	85	9	17
2017	None of the above	32	31	14	6	8	4	5	69	15	88
2014	Client contact centre	23	26	15	27	8	0	0	50	35	26
2014	Health care practitioners	29	38	11	11	9	0	2	69	20	126
2014	Federal regulators	27	42	15	7	2	3	4	73	10	214
2014	Compliance, inspection and enforcement	20	36	16	8	8	4	7	63	19	71
2014	Communications or public affairs	35	36	11	4	4	7	3	79	9	74
2014	Access to information and privacy	0	30	20	0	10	20	20	50	17	10
2014	Security	16	59	8	0	16	0	0	76	16	12
2014	Science and technology	19	41	13	9	7	3	9	68	17	154
2014	Administration and operations	26	32	12	14	8	4	4	62	25	280
2014	Human resources	27	41	9	8	5	3	7	75	14	86
2014	Financial management	24	37	16	8	4	2	9	69	13	108
2014	Real property	24	35	15	20	6	0	0	59	25	32
2014	Information management	34	25	7	7	23	3	0	61	32	56
2014	Information technology	35	27	17	7	3	4	6	69	12	96
2014	Evaluation	13	32	21	19	10	3	3	47	31	38
2014	Other services to the public	31	35	15	8	0	5	5	74	9	33
2014	None of the above	22	33	14	13	9	3	6	61	24	145

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	34	23	29	5	6	3	0	59	12	139
2017	Health care practitioners	25	28	14	10	12	11	1	59	25	383
2017	Federal regulators	24	33	14	11	6	10	0	65	20	564
2017	Compliance, inspection and enforcement	24	29	18	7	6	15	0	62	17	393
2017	Communications or public affairs	28	31	14	10	6	10	0	66	18	224
2017	Access to information and privacy	30	35	6	10	5	11	3	76	17	60
2017	Security	20	29	17	11	5	0	17	60	19	38
2017	Science and technology	25	33	16	9	5	12	0	67	15	609
2017	Legal services	38	26	14	5	5	5	9	73	11	21
2017	Administration and operations	27	33	17	10	8	5	0	64	19	896
2017	Human resources	20	38	14	14	6	8	0	62	22	246
2017	Financial management	27	33	20	7	8	5	0	63	16	212
2017	Procurement	23	27	19	13	8	10	0	56	23	36
2017	Real property	43	14	17	11	4	12	0	64	17	51
2017	Materiel management	18	41	14	0	0	17	10	80	0	14
2017	Information management	33	29	15	12	7	3	1	65	20	162
2017	Information technology	22	38	19	8	5	9	0	65	13	217
2017	Evaluation	26	35	13	9	3	13	0	71	14	334
2017	Data sciences	34	22	17	14	3	10	0	62	19	97
2017	Policy	31	33	10	11	8	6	0	69	20	513
2017	Project management	28	34	18	10	6	4	0	65	16	229
2017	Other services to the public	37	36	8	7	4	7	1	79	12	89
2017	None of the above	27	31	14	11	7	10	1	65	20	356
2014	Client contact centre	21	31	20	12	8	8	1	56	22	178
2014	Health care practitioners	21	29	22	13	6	8	0	55	21	512
2014	Federal regulators	23	35	16	11	4	10	0	65	17	723
2014	Compliance, inspection and enforcement	20	32	19	7	4	17	0	63	14	429
2014	Communications or public affairs	29	36	11	8	7	10	0	72	16	262
2014	Access to information and privacy	31	25	3	13	11	16	0	67	29	36
2014	Security	14	36	20	19	9	2	0	51	28	51
2014	Science and technology	24	30	18	11	5	13	1	62	18	726
2014	Legal services	33	50	14	0	0	3	0	86	0	29
2014	Administration and operations	24	37	16	10	6	6	0	65	18	1151
2014	Human resources	21	35	16	13	4	11	0	63	19	297
2014	Financial management	28	33	17	8	6	7	0	66	15	297
2014	Procurement	17	29	25	14	12	3	0	47	28	39
2014	Real property	30	27	19	13	7	4	0	59	21	84
2014	Materiel management	5	68	11	0	5	0	10	82	6	13
2014	Information management	30	26	19	7	6	11	1	64	15	216
2014	Information technology	23	30	20	11	4	11	0	60	17	284
2014	Evaluation	25	29	19	10	7	11	0	60	18	414
2014	Other services to the public	30	26	15	6	10	12	1	64	19	165
2014	None of the above	20	31	19	10	8	12	0	58	20	623

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	30	23	27	7	8	4	1	56	16	139
2017	Health care practitioners	21	28	19	14	14	4	0	52	29	383
2017	Federal regulators	20	37	17	15	9	3	0	58	25	563
2017	Compliance, inspection and enforcement	22	25	22	17	10	4	0	49	28	393
2017	Communications or public affairs	26	36	15	13	7	3	0	64	21	224
2017	Access to information and privacy	26	40	10	8	3	8	5	76	13	60
2017	Security	11	23	18	21	10	0	17	41	37	37
2017	Science and technology	18	35	18	14	10	4	0	56	25	609
2017	Legal services	28	44	5	9	10	0	5	76	19	21
2017	Administration and operations	25	34	17	12	9	2	0	61	22	894
2017	Human resources	20	39	18	11	8	3	0	61	20	245
2017	Financial management	26	32	20	12	7	2	0	60	20	212
2017	Procurement	22	28	14	16	13	8	0	54	31	36
2017	Real property	32	23	13	11	19	3	0	57	30	51
2017	Materiel management	18	32	19	10	6	6	10	59	18	14
2017	Information management	27	29	19	12	10	3	1	58	22	161
2017	Information technology	18	32	21	17	8	4	0	52	26	216
2017	Evaluation	22	34	20	12	6	5	0	59	20	334
2017	Data sciences	31	29	20	13	7	0	0	60	20	97
2017	Policy	27	35	13	14	8	2	0	64	23	511
2017	Project management	22	41	17	8	10	2	0	65	18	230
2017	Other services to the public	37	32	13	10	4	3	0	72	15	89
2017	None of the above	26	28	17	12	10	6	1	58	24	358
2014	Client contact centre	17	27	27	14	12	3	1	45	27	178
2014	Health care practitioners	19	27	21	16	14	3	0	48	31	509
2014	Federal regulators	19	35	20	17	6	3	0	55	25	722
2014	Compliance, inspection and enforcement	14	31	24	16	8	6	0	48	26	430
2014	Communications or public affairs	29	38	14	7	9	3	0	69	16	262
2014	Access to information and privacy	25	25	14	16	16	3	0	52	34	36
2014	Security	16	31	26	12	16	0	0	47	28	51
2014	Science and technology	18	30	23	15	9	5	0	51	25	727
2014	Legal services	34	40	20	3	0	3	0	76	4	29
2014	Administration and operations	22	34	20	13	8	2	0	58	22	1150
2014	Human resources	17	40	18	14	8	2	0	59	22	295
2014	Financial management	24	32	24	10	7	3	1	58	18	297
2014	Procurement	22	20	29	10	20	0	0	42	29	39
2014	Real property	23	25	30	11	9	2	0	49	20	84
2014	Materiel management	21	46	12	5	5	10	0	75	12	13
2014	Information management	27	21	23	13	11	4	0	51	25	216
2014	Information technology	18	34	19	13	14	3	0	53	28	284
2014	Evaluation	22	30	21	15	8	4	0	55	23	414
2014	Other services to the public	26	26	16	16	12	3	1	55	29	164
2014	None of the above	14	35	21	14	11	5	0	51	26	622

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	23	23	29	13	6	7	0	48	21	138
2017	Health care practitioners	15	26	17	19	16	7	0	45	38	384
2017	Federal regulators	14	31	20	19	10	7	0	48	30	563
2017	Compliance, inspection and enforcement	13	23	24	19	12	8	0	40	34	391
2017	Communications or public affairs	18	36	19	17	6	4	0	57	23	224
2017	Access to information and privacy	16	33	20	10	4	12	5	59	17	60
2017	Security	13	18	18	15	17	19	0	38	40	38
2017	Science and technology	13	27	23	17	11	8	0	44	31	608
2017	Legal services	25	30	11	9	10	9	5	64	23	20
2017	Administration and operations	19	32	19	14	10	6	0	54	26	894
2017	Human resources	13	31	20	22	9	5	1	46	33	245
2017	Financial management	19	30	22	14	10	4	1	52	25	212
2017	Procurement	10	32	13	16	15	12	0	49	36	36
2017	Real property	16	30	14	16	19	5	0	48	37	51
2017	Materiel management	12	21	36	10	6	6	10	39	18	14
2017	Information management	21	26	23	12	11	6	1	51	24	162
2017	Information technology	12	30	21	22	10	5	0	44	34	216
2017	Evaluation	14	28	26	17	5	10	0	47	24	335
2017	Data sciences	20	25	21	17	9	6	1	50	28	97
2017	Policy	19	34	15	16	12	5	0	55	29	513
2017	Project management	16	37	21	12	10	5	0	55	23	230
2017	Other services to the public	22	38	14	16	5	4	0	63	22	88
2017	None of the above	20	28	18	16	9	8	1	52	28	357
2014	Client contact centre	9	24	31	18	12	5	1	35	32	177
2014	Health care practitioners	14	22	22	19	16	6	0	39	38	512
2014	Federal regulators	11	32	23	20	8	6	0	45	30	723
2014	Compliance, inspection and enforcement	8	25	24	21	12	10	0	37	37	430
2014	Communications or public affairs	21	36	17	13	8	4	0	60	22	262
2014	Access to information and privacy	20	28	14	22	11	5	0	51	35	36
2014	Security	11	21	33	14	19	1	0	32	34	51
2014	Science and technology	12	26	24	19	9	9	0	42	32	727
2014	Legal services	26	36	17	10	3	7	0	67	15	29
2014	Administration and operations	16	33	21	15	9	5	0	52	26	1151
2014	Human resources	10	33	20	22	9	5	0	46	33	297
2014	Financial management	17	27	24	18	9	5	1	47	28	297
2014	Procurement	22	10	29	14	22	2	0	33	37	39
2014	Real property	19	21	29	13	12	5	0	43	27	84
2014	Materiel management	5	32	32	15	5	10	0	41	23	13
2014	Information management	19	24	21	17	12	5	1	46	31	216
2014	Information technology	12	26	19	25	12	6	0	41	39	284
2014	Evaluation	15	28	22	16	9	8	0	47	28	414
2014	Other services to the public	19	24	20	19	13	5	1	45	34	165
2014	None of the above	10	27	21	22	12	8	0	40	37	622

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	25	23	22	13	11	7	0	51	25	139
2017	Health care practitioners	18	25	14	15	20	8	0	47	38	384
2017	Federal regulators	18	31	17	14	12	7	0	54	28	564
2017	Compliance, inspection and enforcement	16	24	21	13	17	9	0	44	32	393
2017	Communications or public affairs	24	31	14	17	10	4	0	58	28	223
2017	Access to information and privacy	28	36	10	13	3	9	0	71	18	60
2017	Security	20	16	21	13	12	17	0	44	31	37
2017	Science and technology	16	31	19	15	11	8	0	50	29	606
2017	Legal services	18	24	19	5	14	15	5	53	23	21
2017	Administration and operations	23	27	16	14	14	5	0	53	30	896
2017	Human resources	14	36	19	15	13	3	0	52	29	246
2017	Financial management	25	26	22	9	11	6	1	55	22	212
2017	Procurement	16	24	19	13	15	13	0	46	32	36
2017	Real property	21	24	10	17	22	7	0	49	41	51
2017	Materiel management	19	25	6	25	0	25	0	59	34	14
2017	Information management	24	24	19	13	14	5	0	51	29	162
2017	Information technology	19	26	22	15	13	5	0	48	29	215
2017	Evaluation	18	32	20	13	9	8	0	54	24	335
2017	Data sciences	26	30	10	10	15	9	0	61	28	97
2017	Policy	22	28	15	16	14	5	0	53	31	513
2017	Project management	24	32	11	15	12	6	0	60	28	230
2017	Other services to the public	33	32	11	8	11	6	0	69	20	89
2017	None of the above	19	29	14	12	16	8	1	53	31	355
2014	Client contact centre	14	25	24	15	15	6	1	42	32	178
2014	Health care practitioners	16	22	19	17	18	9	0	42	38	512
2014	Federal regulators	17	27	22	17	11	5	0	47	30	723
2014	Compliance, inspection and enforcement	11	26	21	19	12	11	0	41	35	430
2014	Communications or public affairs	24	33	15	13	10	5	0	60	24	262
2014	Access to information and privacy	18	25	6	19	19	14	0	49	44	36
2014	Security	19	25	22	19	14	1	0	44	34	51
2014	Science and technology	16	25	21	17	14	7	0	44	33	727
2014	Legal services	33	24	19	10	3	10	0	64	14	29
2014	Administration and operations	20	27	18	14	14	7	0	51	30	1150
2014	Human resources	20	31	19	15	11	3	0	53	27	297
2014	Financial management	19	29	20	16	11	4	1	50	29	297
2014	Procurement	22	15	25	10	27	2	0	38	37	39
2014	Real property	19	27	19	15	13	8	0	49	30	84
2014	Materiel management	0	47	13	23	6	11	0	53	32	12
2014	Information management	18	23	18	15	16	9	1	46	34	215
2014	Information technology	14	27	23	13	16	7	0	44	31	284
2014	Evaluation	17	28	18	16	13	8	0	48	32	413
2014	Other services to the public	19	18	19	18	19	6	1	40	40	165
2014	None of the above	13	26	21	18	14	8	0	43	34	622

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	21	26	24	18	10	1	1	48	28	138
2017	Health care practitioners	17	26	16	14	21	5	0	46	37	384
2017	Federal regulators	13	34	19	21	11	3	0	48	32	563
2017	Compliance, inspection and enforcement	10	29	23	18	15	4	0	41	35	393
2017	Communications or public affairs	18	36	19	16	7	4	0	56	24	224
2017	Access to information and privacy	22	44	10	17	5	2	0	68	23	60
2017	Security	15	16	22	18	12	17	0	37	36	38
2017	Science and technology	12	32	20	19	11	6	0	47	32	608
2017	Legal services	19	28	19	9	14	6	5	52	26	21
2017	Administration and operations	19	31	18	17	12	3	0	51	30	895
2017	Human resources	11	38	16	20	11	3	1	51	32	246
2017	Financial management	21	30	20	13	13	4	0	52	26	212
2017	Procurement	16	27	15	13	23	6	0	45	38	36
2017	Real property	21	29	13	13	17	7	0	54	31	50
2017	Materiel management	24	22	24	18	11	0	0	47	29	13
2017	Information management	21	31	20	12	13	3	0	53	26	161
2017	Information technology	18	30	17	17	14	4	0	50	32	217
2017	Evaluation	15	30	17	22	10	7	0	49	33	334
2017	Data sciences	23	28	17	21	9	1	0	52	31	97
2017	Policy	16	33	13	21	15	3	0	51	36	513
2017	Project management	20	34	15	18	12	2	0	55	30	230
2017	Other services to the public	22	43	14	8	10	3	0	67	19	89
2017	None of the above	17	28	16	19	13	7	1	49	34	358
2014	Client contact centre	10	32	23	16	14	4	1	44	32	178
2014	Health care practitioners	14	27	17	21	18	3	0	43	40	511
2014	Federal regulators	13	32	19	22	12	3	0	46	35	722
2014	Compliance, inspection and enforcement	10	29	22	23	10	6	0	41	35	430
2014	Communications or public affairs	21	36	16	14	10	2	0	58	25	262
2014	Access to information and privacy	20	30	6	25	19	0	0	50	44	36
2014	Security	12	27	12	28	18	3	0	41	47	51
2014	Science and technology	13	31	21	18	11	4	0	47	31	727
2014	Legal services	26	30	17	14	6	7	0	60	22	28
2014	Administration and operations	17	32	16	19	13	3	0	50	33	1150
2014	Human resources	13	36	18	20	10	3	0	50	31	297
2014	Financial management	18	30	20	17	13	3	0	49	31	297
2014	Procurement	15	22	25	19	20	0	0	37	39	39
2014	Real property	17	29	20	21	11	2	0	47	32	84
2014	Materiel management	0	48	22	15	15	0	0	48	31	13
2014	Information management	20	27	18	14	15	4	1	50	31	216
2014	Information technology	14	27	20	19	17	3	0	43	37	284
2014	Evaluation	14	32	21	21	10	3	0	48	31	414
2014	Other services to the public	16	22	19	22	16	5	1	40	40	164
2014	None of the above	11	28	19	22	15	4	0	41	39	622

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	25	39	24	5	6	1	0	65	11	138
2017	Health care practitioners	23	38	18	9	10	3	0	62	20	384
2017	Federal regulators	26	44	16	10	3	1	0	70	13	562
2017	Compliance, inspection and enforcement	16	46	22	10	5	0	0	62	15	392
2017	Communications or public affairs	30	45	13	8	2	2	0	77	10	224
2017	Access to information and privacy	33	45	14	5	0	2	2	80	5	60
2017	Security	19	31	16	9	24	0	0	51	33	38
2017	Science and technology	23	40	18	11	5	3	0	65	17	605
2017	Legal services	29	48	14	10	0	0	0	77	10	21
2017	Administration and operations	28	40	17	8	4	2	0	70	12	897
2017	Human resources	24	51	15	6	2	1	0	76	8	246
2017	Financial management	27	42	15	9	4	2	0	71	14	212
2017	Procurement	23	44	17	11	5	0	0	67	16	36
2017	Real property	39	21	20	11	7	2	0	61	19	51
2017	Materiel management	21	56	6	10	0	6	0	83	10	14
2017	Information management	40	31	14	10	3	1	1	72	14	162
2017	Information technology	24	40	20	10	3	2	0	65	14	216
2017	Evaluation	26	45	17	8	2	2	0	72	11	334
2017	Data sciences	26	48	14	9	2	1	0	75	11	97
2017	Policy	26	45	13	11	4	2	0	72	15	512
2017	Project management	28	40	16	10	5	0	0	69	16	230
2017	Other services to the public	36	45	7	5	4	2	0	84	9	89
2017	None of the above	31	37	17	10	4	1	0	69	14	354
2014	Client contact centre	17	44	23	7	6	3	1	63	14	178
2014	Health care practitioners	23	38	18	12	7	2	0	62	20	514
2014	Federal regulators	22	42	19	10	4	2	0	66	15	724
2014	Compliance, inspection and enforcement	16	45	21	10	5	3	0	63	15	430
2014	Communications or public affairs	30	42	15	7	3	3	0	74	11	262
2014	Access to information and privacy	23	36	17	8	8	8	0	64	18	36
2014	Security	30	23	23	13	9	3	0	55	22	51
2014	Science and technology	21	44	18	9	5	3	0	66	15	726
2014	Legal services	30	36	31	4	0	0	0	66	4	29
2014	Administration and operations	27	41	18	8	3	2	0	69	12	1151
2014	Human resources	21	47	19	9	3	2	0	69	11	297
2014	Financial management	26	44	19	6	3	2	0	72	9	297
2014	Procurement	19	27	30	5	20	0	0	46	24	39
2014	Real property	29	37	20	7	6	0	0	66	14	83
2014	Materiel management	15	48	15	6	5	10	0	70	12	13
2014	Information management	28	36	19	9	4	4	1	67	13	216
2014	Information technology	19	39	21	13	5	3	0	60	18	285
2014	Evaluation	23	42	19	10	3	2	0	67	14	415
2014	Other services to the public	28	38	16	9	6	2	1	68	16	164
2014	None of the above	20	46	16	11	5	2	0	67	16	622

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	34	40	16	4	4	2	0	76	8	138
2017	Health care practitioners	39	39	11	6	2	2	1	80	8	382
2017	Federal regulators	48	38	8	3	1	2	0	87	4	562
2017	Compliance, inspection and enforcement	39	44	11	4	1	2	0	84	5	391
2017	Communications or public affairs	39	45	9	3	0	4	0	87	4	223
2017	Access to information and privacy	42	50	5	0	0	0	3	95	0	60
2017	Security	34	43	11	2	5	5	0	81	7	37
2017	Science and technology	43	40	10	3	1	2	0	85	4	607
2017	Legal services	38	48	14	0	0	0	0	86	0	21
2017	Administration and operations	36	41	12	4	2	4	0	80	7	895
2017	Human resources	32	47	11	4	1	5	0	84	5	246
2017	Financial management	35	41	15	0	3	5	0	80	4	210
2017	Procurement	38	34	11	0	3	13	0	84	3	36
2017	Real property	45	43	7	2	2	1	0	89	4	51
2017	Materiel management	47	47	0	0	0	6	0	100	0	14
2017	Information management	41	35	13	5	3	3	1	78	9	161
2017	Information technology	30	42	13	6	2	6	1	78	9	215
2017	Evaluation	49	38	9	2	1	2	0	89	2	335
2017	Data sciences	36	42	15	5	0	1	0	79	5	95
2017	Policy	44	40	8	4	2	2	0	86	6	511
2017	Project management	41	39	12	3	3	2	0	81	7	229
2017	Other services to the public	48	38	9	5	0	0	0	86	5	88
2017	None of the above	41	43	8	2	2	5	0	88	4	356
2014	Client contact centre	24	43	18	7	3	5	1	72	10	178
2014	Health care practitioners	38	40	10	4	3	3	1	82	7	512
2014	Federal regulators	46	38	7	5	2	3	0	86	7	724
2014	Compliance, inspection and enforcement	44	43	7	2	1	2	0	89	3	430
2014	Communications or public affairs	41	35	11	7	2	3	0	80	9	261
2014	Access to information and privacy	42	28	16	0	3	11	0	78	3	36
2014	Security	31	35	19	5	8	2	0	68	13	51
2014	Science and technology	42	43	8	3	1	3	0	87	4	727
2014	Legal services	36	48	7	3	0	7	0	90	3	29
2014	Administration and operations	36	40	13	5	1	5	1	79	7	1151
2014	Human resources	35	46	11	1	0	5	2	87	1	297
2014	Financial management	35	42	12	3	2	5	0	82	5	296
2014	Procurement	27	36	17	12	3	2	2	67	16	39
2014	Real property	44	42	11	2	0	1	0	86	2	84
2014	Materiel management	51	22	27	0	0	0	0	73	0	13
2014	Information management	38	41	11	4	2	2	2	82	6	216
2014	Information technology	30	42	15	4	1	7	1	79	5	285
2014	Evaluation	44	40	11	3	1	1	0	85	4	414
2014	Other services to the public	38	37	7	9	4	5	0	79	13	165
2014	None of the above	39	38	11	4	2	5	1	82	7	624

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	35	36	14	7	6	3	1	73	13	138
2017	Health care practitioners	30	34	13	10	10	4	1	67	20	384
2017	Federal regulators	34	38	11	9	4	4	1	75	13	562
2017	Compliance, inspection and enforcement	29	41	13	9	4	3	1	73	14	390
2017	Communications or public affairs	32	45	8	7	3	3	1	81	11	224
2017	Access to information and privacy	47	33	7	5	5	3	0	83	10	60
2017	Security	33	36	26	2	2	0	0	69	4	38
2017	Science and technology	27	38	12	10	6	4	2	70	17	608
2017	Legal services	38	28	9	11	9	0	5	70	21	21
2017	Administration and operations	36	37	10	7	4	4	1	78	12	898
2017	Human resources	47	33	10	5	3	2	0	82	8	244
2017	Financial management	39	38	10	4	5	3	1	81	9	211
2017	Procurement	33	40	14	10	3	0	0	73	13	36
2017	Real property	44	27	14	4	4	3	3	77	8	51
2017	Materiel management	33	27	19	5	0	16	0	71	6	14
2017	Information management	39	35	9	7	6	2	1	76	14	162
2017	Information technology	35	35	17	8	3	2	0	72	11	216
2017	Evaluation	29	39	13	8	5	5	1	72	14	334
2017	Data sciences	29	39	13	14	0	3	1	71	15	97
2017	Policy	35	36	12	9	4	3	1	74	13	510
2017	Project management	38	38	10	8	5	3	0	77	13	230
2017	Other services to the public	42	37	8	5	5	2	1	81	11	89
2017	None of the above	42	32	9	6	7	3	2	77	14	357
2014	Client contact centre	27	40	13	10	5	4	1	71	15	178
2014	Health care practitioners	30	38	11	10	7	3	1	70	18	513
2014	Federal regulators	34	37	11	10	4	4	1	74	14	724
2014	Compliance, inspection and enforcement	32	42	11	6	6	3	0	76	12	430
2014	Communications or public affairs	37	36	10	10	4	2	1	75	14	262
2014	Access to information and privacy	26	41	8	8	6	11	0	75	15	36
2014	Security	37	35	15	3	5	3	2	76	9	51
2014	Science and technology	30	38	13	9	4	5	2	73	13	727
2014	Legal services	39	28	10	13	7	4	0	69	20	29
2014	Administration and operations	35	37	11	9	4	4	1	76	13	1151
2014	Human resources	49	33	7	6	2	2	0	84	9	297
2014	Financial management	32	42	15	6	2	3	1	77	8	296
2014	Procurement	30	46	7	2	12	2	0	78	15	39
2014	Real property	44	36	14	3	2	0	0	80	5	84
2014	Materiel management	21	57	15	0	0	6	0	84	0	13
2014	Information management	35	40	10	4	5	3	3	80	9	216
2014	Information technology	33	40	13	3	3	6	1	78	7	285
2014	Evaluation	28	36	13	10	5	6	2	69	16	415
2014	Other services to the public	32	35	13	13	5	2	0	69	18	165
2014	None of the above	31	38	12	8	5	4	0	73	14	624

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	21	27	24	9	12	5	1	52	22	138
2017	Health care practitioners	19	33	21	13	9	4	1	54	23	384
2017	Federal regulators	24	29	22	13	6	5	1	56	21	561
2017	Compliance, inspection and enforcement	17	33	22	14	7	5	1	54	22	391
2017	Communications or public affairs	23	39	17	12	4	5	0	65	18	224
2017	Access to information and privacy	41	27	14	8	3	6	0	73	12	60
2017	Security	24	24	14	7	14	17	0	58	26	38
2017	Science and technology	20	33	20	12	8	5	2	57	21	608
2017	Legal services	29	18	19	9	10	10	5	55	22	21
2017	Administration and operations	23	31	22	12	7	5	1	57	20	898
2017	Human resources	31	31	18	11	3	4	2	65	15	245
2017	Financial management	29	32	19	11	4	4	1	64	16	209
2017	Procurement	24	25	27	10	8	5	0	52	20	35
2017	Real property	32	28	22	12	0	4	3	64	12	51
2017	Materiel management	24	6	34	11	16	0	10	33	30	14
2017	Information management	27	31	18	11	6	6	1	62	19	160
2017	Information technology	23	36	21	9	8	3	0	61	17	215
2017	Evaluation	19	33	23	15	4	5	1	55	21	335
2017	Data sciences	19	33	24	14	6	2	1	54	21	97
2017	Policy	23	32	21	14	6	3	1	57	21	512
2017	Project management	25	27	21	16	7	3	1	54	24	227
2017	Other services to the public	24	31	8	19	11	5	1	59	32	89
2017	None of the above	28	29	16	9	9	7	1	62	20	357
2014	Client contact centre	15	35	25	9	7	8	2	55	17	178
2014	Health care practitioners	21	36	17	11	10	4	2	61	22	512
2014	Federal regulators	22	30	19	16	7	5	1	54	25	724
2014	Compliance, inspection and enforcement	14	35	24	13	7	5	2	53	21	430
2014	Communications or public affairs	20	28	22	16	9	4	1	51	26	262
2014	Access to information and privacy	8	31	23	8	28	3	0	40	36	36
2014	Security	23	33	21	16	2	3	2	59	18	51
2014	Science and technology	17	33	23	12	7	6	1	55	20	726
2014	Legal services	24	28	13	17	7	11	0	58	27	29
2014	Administration and operations	21	32	20	13	7	7	1	58	21	1149
2014	Human resources	30	34	10	12	4	8	2	72	18	295
2014	Financial management	21	34	22	10	5	8	1	60	16	295
2014	Procurement	9	34	25	7	20	5	0	46	28	39
2014	Real property	30	36	18	8	7	1	0	67	15	84
2014	Materiel management	11	21	36	25	6	0	0	32	32	13
2014	Information management	16	29	25	15	6	7	1	50	23	215
2014	Information technology	17	33	21	16	6	7	1	54	23	285
2014	Evaluation	16	30	25	13	8	7	1	50	23	415
2014	Other services to the public	23	31	20	8	11	6	1	58	20	165
2014	None of the above	16	31	19	16	10	6	2	51	28	623

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	23	19	19	13	14	7	4	48	31	138
2017	Health care practitioners	17	26	15	14	19	7	2	47	36	384
2017	Federal regulators	14	20	17	17	13	15	4	42	37	563
2017	Compliance, inspection and enforcement	12	25	18	15	18	10	2	42	37	392
2017	Communications or public affairs	13	23	16	19	15	11	3	42	39	224
2017	Access to information and privacy	28	23	12	14	11	10	2	57	29	60
2017	Security	17	35	20	19	7	3	0	53	27	38
2017	Science and technology	14	22	16	16	16	13	3	43	38	608
2017	Legal services	9	19	15	14	15	14	14	39	40	21
2017	Administration and operations	18	20	16	16	17	10	3	43	38	897
2017	Human resources	17	22	19	14	13	10	5	46	32	246
2017	Financial management	21	26	17	10	12	11	2	54	26	211
2017	Procurement	18	29	14	14	14	10	0	53	31	36
2017	Real property	32	23	11	11	22	2	0	56	33	50
2017	Materiel management	18	16	41	10	15	0	0	34	25	14
2017	Information management	19	26	16	10	19	7	3	50	32	160
2017	Information technology	19	19	25	13	15	7	3	41	31	216
2017	Evaluation	12	21	19	18	13	15	2	40	38	333
2017	Data sciences	22	21	19	13	11	10	4	50	27	97
2017	Policy	14	16	19	16	19	13	3	36	42	511
2017	Project management	16	23	16	15	17	12	3	45	37	228
2017	Other services to the public	20	21	20	16	12	10	1	45	32	89
2017	None of the above	22	22	15	11	16	12	3	51	31	356
2014	Client contact centre	10	21	20	18	16	14	1	36	40	178
2014	Health care practitioners	14	21	18	14	22	9	2	40	40	513
2014	Federal regulators	13	19	20	17	18	12	2	37	40	724
2014	Compliance, inspection and enforcement	13	23	17	18	16	11	2	42	39	430
2014	Communications or public affairs	14	18	20	16	20	10	2	36	41	262
2014	Access to information and privacy	14	12	22	22	14	13	3	31	43	36
2014	Security	18	17	20	13	25	1	5	38	40	51
2014	Science and technology	12	20	19	18	17	14	2	37	40	727
2014	Legal services	33	11	32	6	14	3	0	46	21	28
2014	Administration and operations	15	20	18	18	19	9	2	39	41	1151
2014	Human resources	16	25	17	19	14	4	4	45	36	297
2014	Financial management	15	21	18	15	17	11	3	42	36	296
2014	Procurement	7	12	27	12	27	12	2	23	46	39
2014	Real property	29	19	17	10	21	3	0	50	33	84
2014	Materiel management	21	20	31	21	6	0	0	42	27	13
2014	Information management	12	19	19	13	22	12	2	36	41	216
2014	Information technology	13	19	22	16	17	11	2	37	38	285
2014	Evaluation	10	18	17	19	18	15	2	35	44	415
2014	Other services to the public	14	17	22	18	20	7	3	34	42	165
2014	None of the above	11	15	19	18	21	13	3	31	46	623

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	54	18	13	2	3	2	7	80	6	138
2017	Health care practitioners	61	16	7	3	3	2	7	86	7	383
2017	Federal regulators	58	24	10	4	2	1	2	84	6	563
2017	Compliance, inspection and enforcement	55	22	11	7	3	1	2	79	9	391
2017	Communications or public affairs	62	24	8	4	1	0	1	87	5	224
2017	Access to information and privacy	79	10	5	3	3	0	0	88	6	60
2017	Security	47	37	12	0	2	0	2	86	2	38
2017	Science and technology	59	23	7	5	3	1	3	85	8	609
2017	Legal services	60	20	15	5	0	0	0	81	5	21
2017	Administration and operations	63	18	8	5	2	1	4	85	7	896
2017	Human resources	54	26	7	8	4	1	0	81	12	246
2017	Financial management	59	23	9	3	1	0	3	86	5	211
2017	Procurement	52	15	19	6	0	0	8	73	6	36
2017	Real property	69	16	4	3	4	0	3	88	8	51
2017	Materiel management	54	25	0	5	6	0	10	88	12	14
2017	Information management	63	18	7	3	3	2	4	86	6	162
2017	Information technology	55	28	8	5	2	0	1	84	8	217
2017	Evaluation	57	20	9	7	2	2	2	80	10	335
2017	Data sciences	59	26	7	5	3	0	0	85	8	97
2017	Policy	62	25	7	3	2	1	1	88	5	513
2017	Project management	63	21	8	4	2	1	2	86	6	230
2017	Other services to the public	69	12	10	2	2	2	3	85	4	88
2017	None of the above	60	20	6	3	2	4	5	87	5	356
2014	Client contact centre	49	23	11	6	4	1	7	77	11	178
2014	Health care practitioners	67	15	6	3	3	1	5	88	6	515
2014	Federal regulators	60	21	9	4	3	1	3	84	6	723
2014	Compliance, inspection and enforcement	57	21	9	6	4	1	3	81	10	430
2014	Communications or public affairs	62	20	7	5	2	1	3	86	7	262
2014	Access to information and privacy	56	28	8	8	0	0	0	83	8	36
2014	Security	49	26	12	5	2	0	5	80	8	51
2014	Science and technology	59	18	10	4	5	1	3	80	9	726
2014	Legal services	66	13	14	4	0	0	4	82	4	29
2014	Administration and operations	60	22	8	3	2	1	5	86	5	1148
2014	Human resources	60	23	8	5	3	1	1	84	8	297
2014	Financial management	63	23	7	2	2	0	2	89	4	297
2014	Procurement	52	19	22	2	2	0	2	73	5	39
2014	Real property	62	22	8	2	2	0	4	87	4	84
2014	Materiel management	43	10	25	0	0	0	21	68	0	13
2014	Information management	56	21	10	4	4	1	4	82	8	216
2014	Information technology	55	23	11	5	2	1	3	81	7	284
2014	Evaluation	58	18	10	5	4	2	4	80	10	416
2014	Other services to the public	60	16	9	2	2	2	9	86	4	165
2014	None of the above	60	19	9	4	3	1	3	83	7	623

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	60	23	8	1	2	2	4	88	3	138
2017	Health care practitioners	68	16	6	3	1	2	4	89	4	383
2017	Federal regulators	65	20	7	3	2	2	1	88	5	563
2017	Compliance, inspection and enforcement	61	24	7	4	1	2	2	88	5	393
2017	Communications or public affairs	73	17	4	2	0	2	1	93	2	224
2017	Access to information and privacy	77	13	3	3	3	0	0	90	7	59
2017	Security	45	41	5	2	2	0	5	91	4	38
2017	Science and technology	65	22	5	3	1	1	3	90	4	608
2017	Legal services	80	10	6	0	0	5	0	94	0	21
2017	Administration and operations	70	19	5	1	1	1	2	92	2	896
2017	Human resources	70	20	5	2	0	1	0	92	3	246
2017	Financial management	74	19	3	1	0	1	1	95	1	210
2017	Procurement	60	14	17	1	0	3	5	80	2	36
2017	Real property	70	17	7	2	2	0	2	89	4	50
2017	Materiel management	70	21	0	0	0	0	10	100	0	14
2017	Information management	68	19	5	2	2	1	2	90	5	162
2017	Information technology	69	22	5	0	0	1	2	94	1	216
2017	Evaluation	68	21	5	2	1	1	1	91	4	335
2017	Data sciences	61	29	4	1	1	3	0	94	2	97
2017	Policy	71	17	5	2	1	2	2	92	3	513
2017	Project management	71	17	6	3	1	1	1	90	4	228
2017	Other services to the public	79	10	4	2	0	1	3	93	2	89
2017	None of the above	66	17	8	2	1	2	4	89	3	356
2014	Client contact centre	54	23	8	5	1	4	6	86	6	178
2014	Health care practitioners	69	16	5	2	1	3	4	91	4	512
2014	Federal regulators	63	23	6	2	2	3	2	90	4	724
2014	Compliance, inspection and enforcement	63	23	6	4	2	2	1	88	6	430
2014	Communications or public affairs	70	17	4	2	2	1	3	92	4	262
2014	Access to information and privacy	64	28	6	0	0	0	3	94	0	36
2014	Security	57	26	12	0	3	2	0	84	3	51
2014	Science and technology	62	20	6	3	2	4	3	88	6	727
2014	Legal services	70	16	3	3	0	3	4	93	4	29
2014	Administration and operations	67	19	6	2	1	2	4	90	3	1149
2014	Human resources	69	21	5	3	1	0	1	92	3	295
2014	Financial management	70	21	3	1	1	1	2	95	2	297
2014	Procurement	59	26	8	2	0	0	5	89	3	39
2014	Real property	68	20	7	0	0	4	1	93	0	84
2014	Materiel management	52	16	21	0	0	0	11	77	0	13
2014	Information management	65	19	8	1	1	2	3	89	2	215
2014	Information technology	60	21	8	2	1	5	3	88	3	284
2014	Evaluation	59	21	8	5	2	3	3	85	7	415
2014	Other services to the public	59	19	6	2	2	5	7	88	5	165
2014	None of the above	64	21	6	2	0	4	4	91	2	623

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	19	39	16	13	11	1	1	59	25	139
2017	Health care practitioners	22	31	16	16	12	2	0	55	29	381
2017	Federal regulators	20	30	15	19	13	3	0	51	33	563
2017	Compliance, inspection and enforcement	17	34	18	15	14	1	0	51	30	393
2017	Communications or public affairs	29	35	14	12	5	3	0	67	18	223
2017	Access to information and privacy	44	33	11	10	2	0	0	77	12	59
2017	Security	19	29	16	27	9	0	0	48	36	38
2017	Science and technology	16	29	20	18	15	2	0	45	34	607
2017	Legal services	31	25	28	9	0	6	0	60	10	21
2017	Administration and operations	27	31	16	13	9	3	1	60	23	896
2017	Human resources	23	43	12	11	7	3	0	68	19	245
2017	Financial management	31	36	14	10	7	2	0	68	18	211
2017	Procurement	20	30	17	13	15	5	0	53	30	36
2017	Real property	33	18	15	14	18	2	0	52	33	51
2017	Materiel management	16	6	25	28	6	10	10	27	41	14
2017	Information management	30	29	15	13	11	2	0	60	24	160
2017	Information technology	24	31	20	15	9	1	1	56	24	217
2017	Evaluation	20	27	19	20	12	2	0	48	33	335
2017	Data sciences	23	39	9	16	9	3	0	64	26	97
2017	Policy	20	34	10	21	11	4	0	56	34	509
2017	Project management	23	38	14	11	11	3	0	63	23	230
2017	Other services to the public	24	37	10	19	7	2	0	63	27	88
2017	None of the above	26	29	15	15	12	3	0	57	28	356
2014	Client contact centre	13	28	18	22	15	3	1	43	38	178
2014	Health care practitioners	14	27	18	21	17	2	0	43	39	514
2014	Federal regulators	14	30	19	21	13	2	1	46	35	724
2014	Compliance, inspection and enforcement	18	33	19	16	12	1	1	52	29	429
2014	Communications or public affairs	24	32	12	19	12	2	0	57	32	262
2014	Access to information and privacy	17	36	25	14	8	0	0	53	22	36
2014	Security	18	24	29	15	14	0	0	42	29	51
2014	Science and technology	14	30	18	22	14	2	0	44	37	727
2014	Legal services	38	39	23	0	0	0	0	77	0	29
2014	Administration and operations	19	29	17	17	14	2	0	50	32	1149
2014	Human resources	21	34	14	17	12	2	0	57	29	296
2014	Financial management	25	34	15	15	10	2	0	60	25	297
2014	Procurement	19	32	19	12	15	2	0	53	28	39
2014	Real property	29	21	19	15	14	2	0	52	29	84
2014	Materiel management	27	46	10	0	17	0	0	73	17	13
2014	Information management	18	27	18	17	16	2	2	48	34	216
2014	Information technology	16	26	19	21	14	4	0	44	37	285
2014	Evaluation	12	29	21	18	17	2	0	42	36	416
2014	Other services to the public	19	20	20	20	15	5	1	42	37	165
2014	None of the above	14	26	18	21	17	4	1	41	39	623

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	18	24	26	15	14	1	1	43	30	138
2017	Health care practitioners	16	24	18	13	18	6	4	45	34	383
2017	Federal regulators	20	23	13	21	20	2	1	44	42	563
2017	Compliance, inspection and enforcement	14	25	14	18	25	2	1	40	45	392
2017	Communications or public affairs	21	33	10	16	17	3	0	56	33	224
2017	Access to information and privacy	43	21	15	8	10	3	0	66	18	60
2017	Security	13	12	9	13	43	0	9	28	62	37
2017	Science and technology	13	22	16	20	23	3	2	37	45	608
2017	Legal services	27	15	14	19	25	0	0	42	44	21
2017	Administration and operations	21	24	13	17	21	3	2	46	40	896
2017	Human resources	22	28	13	15	14	5	3	54	31	244
2017	Financial management	26	27	15	13	17	2	0	54	31	209
2017	Procurement	15	24	21	9	22	5	3	43	34	36
2017	Real property	20	21	15	16	23	3	2	44	41	51
2017	Materiel management	16	12	14	23	25	0	10	31	53	14
2017	Information management	17	28	14	12	26	3	1	47	39	161
2017	Information technology	15	20	15	17	29	2	1	37	47	216
2017	Evaluation	15	23	16	22	20	3	1	40	44	333
2017	Data sciences	23	29	9	21	14	2	1	54	36	97
2017	Policy	21	26	12	18	18	4	1	49	38	512
2017	Project management	16	29	13	16	21	3	1	48	39	230
2017	Other services to the public	18	27	20	5	25	2	3	48	31	89
2017	None of the above	21	22	14	17	20	4	2	46	39	354
2014	Client contact centre	11	19	19	20	23	4	5	33	47	177
2014	Health care practitioners	13	25	14	18	23	4	4	41	44	515
2014	Federal regulators	13	24	15	26	20	2	2	38	47	724
2014	Compliance, inspection and enforcement	12	24	17	20	24	1	2	37	45	429
2014	Communications or public affairs	18	26	10	18	23	1	3	47	43	261
2014	Access to information and privacy	17	25	25	11	19	3	0	43	31	36
2014	Security	14	12	29	7	35	2	0	27	43	51
2014	Science and technology	12	20	13	23	27	4	2	34	53	727
2014	Legal services	34	22	31	7	7	0	0	55	13	29
2014	Administration and operations	13	24	14	18	26	3	2	39	46	1148
2014	Human resources	13	27	15	19	22	2	3	42	42	297
2014	Financial management	16	27	13	19	21	2	2	45	42	297
2014	Procurement	5	22	17	17	39	0	0	27	56	39
2014	Real property	22	16	20	17	20	3	2	40	39	84
2014	Materiel management	6	24	11	12	41	0	6	32	56	12
2014	Information management	12	22	18	15	26	3	4	36	44	216
2014	Information technology	13	23	13	17	29	1	3	38	49	285
2014	Evaluation	9	18	13	24	31	3	2	28	58	416
2014	Other services to the public	17	13	18	19	27	3	2	32	49	164
2014	None of the above	11	20	16	21	28	2	3	32	51	624

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	24	33	21	10	7	5	0	60	18	139
2017	Health care practitioners	19	34	15	14	12	6	1	56	28	383
2017	Federal regulators	19	36	20	13	7	5	0	58	21	561
2017	Compliance, inspection and enforcement	16	40	22	11	5	4	0	59	17	393
2017	Communications or public affairs	25	36	19	13	5	2	1	63	18	223
2017	Access to information and privacy	30	34	20	7	1	8	0	69	9	59
2017	Security	14	40	15	3	29	0	0	53	31	38
2017	Science and technology	16	38	23	12	6	5	0	57	19	609
2017	Legal services	22	43	10	10	0	5	10	77	11	21
2017	Administration and operations	22	35	21	11	7	4	1	60	19	896
2017	Human resources	20	44	19	10	4	3	0	66	14	245
2017	Financial management	23	35	22	7	7	7	0	62	15	209
2017	Procurement	25	38	19	9	5	3	0	65	15	36
2017	Real property	28	29	18	13	11	2	0	57	24	50
2017	Materiel management	18	25	42	14	0	0	0	44	14	14
2017	Information management	21	34	20	11	9	4	1	58	21	162
2017	Information technology	19	30	30	10	7	4	0	51	18	215
2017	Evaluation	15	33	25	15	5	6	0	52	22	334
2017	Data sciences	28	43	15	8	3	3	1	73	12	97
2017	Policy	21	38	18	12	6	6	0	62	19	512
2017	Project management	19	41	19	11	6	3	0	62	18	230
2017	Other services to the public	25	29	16	16	4	10	1	61	22	89
2017	None of the above	25	30	19	11	7	6	1	60	20	357

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	34	37	16	5	5	1	1	73	11	138
2017	Health care practitioners	38	32	16	3	3	6	1	75	7	378
2017	Federal regulators	42	34	13	4	2	4	1	80	6	564
2017	Compliance, inspection and enforcement	40	37	12	4	3	3	0	80	8	393
2017	Communications or public affairs	43	36	11	3	2	4	0	83	5	223
2017	Access to information and privacy	48	35	5	4	0	5	4	90	4	59
2017	Security	30	23	23	2	0	22	0	68	3	38
2017	Science and technology	39	40	12	2	3	4	1	83	5	608
2017	Legal services	32	33	25	0	0	10	0	73	0	21
2017	Administration and operations	43	32	15	3	3	3	1	78	7	896
2017	Human resources	41	41	12	1	1	3	0	85	2	245
2017	Financial management	46	30	12	3	4	5	0	80	8	210
2017	Procurement	35	29	26	3	5	3	0	65	8	36
2017	Real property	53	19	16	4	6	2	0	74	10	51
2017	Materiel management	34	47	19	0	0	0	0	81	0	14
2017	Information management	49	29	15	0	4	3	0	81	4	162
2017	Information technology	39	41	11	4	1	3	0	83	5	217
2017	Evaluation	39	40	12	2	2	5	0	83	4	333
2017	Data sciences	40	44	9	3	1	2	0	86	5	97
2017	Policy	37	37	13	4	4	5	0	78	8	513
2017	Project management	46	34	12	3	4	1	0	80	8	230
2017	Other services to the public	47	26	19	2	3	3	0	76	5	89
2017	None of the above	45	31	13	4	3	5	0	80	7	356
2014	Client contact centre	34	36	17	3	4	4	1	75	7	178
2014	Health care practitioners	40	35	14	4	2	4	0	79	6	513
2014	Federal regulators	50	30	11	3	2	4	0	84	5	723
2014	Compliance, inspection and enforcement	42	39	11	3	2	3	0	84	5	430
2014	Communications or public affairs	45	31	10	4	3	7	0	82	8	262
2014	Access to information and privacy	42	36	11	6	0	6	0	82	6	36
2014	Security	42	33	14	9	2	0	0	75	11	51
2014	Science and technology	47	37	10	2	1	2	1	86	4	726
2014	Legal services	46	30	13	0	0	10	0	85	0	29
2014	Administration and operations	44	37	11	3	2	3	0	84	5	1150
2014	Human resources	49	39	7	1	1	2	0	91	2	296
2014	Financial management	47	32	10	3	3	4	1	83	7	297
2014	Procurement	20	37	24	7	8	5	0	59	16	39
2014	Real property	50	31	15	1	1	1	1	82	2	84
2014	Materiel management	37	36	27	0	0	0	0	73	0	13
2014	Information management	47	32	13	2	2	3	1	82	4	216
2014	Information technology	47	30	12	3	2	5	0	82	5	285
2014	Evaluation	43	34	12	2	3	6	0	82	5	416
2014	Other services to the public	42	33	14	6	1	4	0	78	7	165
2014	None of the above	38	38	12	4	1	7	1	82	6	623

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	37	37	13	9	4	1	0	74	13	138
2017	Health care practitioners	37	36	11	7	5	4	0	76	13	383
2017	Federal regulators	39	41	10	7	2	1	0	81	9	564
2017	Compliance, inspection and enforcement	36	46	8	4	5	2	0	83	9	392
2017	Communications or public affairs	38	40	9	9	2	1	0	79	11	224
2017	Access to information and privacy	54	37	3	0	0	7	0	97	0	60
2017	Security	26	36	31	5	0	3	0	64	5	38
2017	Science and technology	36	44	11	5	2	2	0	82	7	609
2017	Legal services	36	43	16	0	0	6	0	83	0	21
2017	Administration and operations	43	38	11	4	2	2	0	82	7	895
2017	Human resources	41	44	8	3	2	2	0	86	6	246
2017	Financial management	44	34	10	4	3	4	0	82	8	211
2017	Procurement	50	28	11	0	5	6	0	82	6	35
2017	Real property	45	33	14	4	4	0	0	78	8	51
2017	Materiel management	58	32	10	0	0	0	0	90	0	14
2017	Information management	41	37	16	2	4	1	1	79	5	161
2017	Information technology	40	44	9	4	2	0	0	84	7	217
2017	Evaluation	38	44	9	5	1	2	0	84	6	334
2017	Data sciences	43	44	9	2	1	1	0	88	3	97
2017	Policy	32	43	11	9	3	2	0	77	12	511
2017	Project management	44	37	9	6	3	0	0	81	9	230
2017	Other services to the public	48	39	7	4	2	0	0	86	7	89
2017	None of the above	47	29	13	6	3	3	0	78	9	357
2014	Client contact centre	32	45	14	3	3	2	2	80	5	178
2014	Health care practitioners	35	36	12	9	4	3	0	74	14	515
2014	Federal regulators	43	37	10	6	3	2	0	81	9	723
2014	Compliance, inspection and enforcement	39	43	11	3	2	2	0	83	5	429
2014	Communications or public affairs	47	33	9	6	4	1	0	81	10	261
2014	Access to information and privacy	39	30	19	8	0	3	0	71	9	36
2014	Security	34	42	17	3	2	2	0	77	6	51
2014	Science and technology	44	38	11	4	1	2	0	83	6	727
2014	Legal services	56	24	17	0	0	4	0	83	0	29
2014	Administration and operations	42	38	11	4	3	1	0	82	7	1151
2014	Human resources	43	44	9	2	1	2	0	88	3	297
2014	Financial management	48	33	10	3	4	2	0	83	7	297
2014	Procurement	20	46	22	2	5	5	0	69	8	39
2014	Real property	42	39	14	1	1	1	1	83	2	84
2014	Materiel management	27	52	21	0	0	0	0	79	0	13
2014	Information management	44	37	12	5	1	0	0	82	7	216
2014	Information technology	44	33	12	5	3	3	0	79	8	285
2014	Evaluation	39	40	11	3	4	4	0	82	7	416
2014	Other services to the public	40	28	16	7	5	2	1	71	12	165
2014	None of the above	34	38	15	6	3	3	0	75	9	624

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	41	39	9	7	4	0	0	80	11	139
2017	Health care practitioners	42	32	10	8	7	0	0	75	15	383
2017	Federal regulators	45	38	10	5	2	0	0	83	7	564
2017	Compliance, inspection and enforcement	44	41	8	4	4	0	0	85	8	392
2017	Communications or public affairs	44	39	11	4	2	1	0	83	6	223
2017	Access to information and privacy	64	32	3	0	0	0	0	97	0	60
2017	Security	33	50	7	2	7	0	0	84	9	38
2017	Science and technology	42	41	8	5	4	1	0	83	9	607
2017	Legal services	37	63	0	0	0	0	0	100	0	21
2017	Administration and operations	47	35	9	5	4	0	0	82	9	895
2017	Human resources	49	35	10	5	2	0	0	84	6	245
2017	Financial management	48	36	8	3	4	2	0	85	7	211
2017	Procurement	44	31	11	9	5	0	0	75	14	35
2017	Real property	48	24	11	3	11	2	0	74	15	51
2017	Materiel management	53	47	0	0	0	0	0	100	0	14
2017	Information management	49	31	10	4	5	1	0	81	9	161
2017	Information technology	48	37	10	3	2	0	0	85	5	217
2017	Evaluation	46	40	7	5	2	0	0	86	7	335
2017	Data sciences	50	37	9	4	0	0	0	87	4	97
2017	Policy	41	41	9	6	3	0	0	82	9	512
2017	Project management	47	41	5	4	3	0	0	87	7	230
2017	Other services to the public	60	26	9	2	4	0	0	85	5	88
2017	None of the above	48	31	9	6	5	1	0	79	11	357
2014	Client contact centre	36	43	10	6	4	0	1	80	10	178
2014	Health care practitioners	38	39	11	6	6	0	0	78	12	515
2014	Federal regulators	47	35	9	5	2	1	0	83	7	723
2014	Compliance, inspection and enforcement	46	40	6	4	3	0	0	87	7	430
2014	Communications or public affairs	56	29	6	6	3	0	0	85	8	262
2014	Access to information and privacy	34	44	17	6	0	0	0	78	6	36
2014	Security	42	38	10	5	4	0	0	81	9	51
2014	Science and technology	45	37	10	5	2	0	0	83	7	727
2014	Legal services	53	44	3	0	0	0	0	97	0	29
2014	Administration and operations	45	39	10	4	3	0	0	84	6	1149
2014	Human resources	51	36	8	3	2	0	0	88	5	297
2014	Financial management	48	39	6	4	3	0	0	87	7	297
2014	Procurement	32	44	14	0	10	0	0	76	10	39
2014	Real property	48	33	10	6	1	0	3	83	7	84
2014	Materiel management	27	41	26	6	0	0	0	68	6	13
2014	Information management	46	35	8	8	3	0	0	82	10	216
2014	Information technology	48	32	9	8	2	0	0	81	10	285
2014	Evaluation	45	36	10	5	4	1	0	82	9	415
2014	Other services to the public	43	31	10	9	8	0	0	74	16	165
2014	None of the above	41	40	9	6	4	1	0	82	10	623

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	29	35	13	12	8	3	0	66	20	138
2017	Health care practitioners	33	28	16	11	11	1	0	61	22	383
2017	Federal regulators	39	32	18	7	4	0	0	71	11	562
2017	Compliance, inspection and enforcement	33	40	14	8	5	1	0	73	13	392
2017	Communications or public affairs	33	31	19	11	5	1	0	65	16	224
2017	Access to information and privacy	44	42	10	3	2	0	0	86	5	60
2017	Security	24	42	11	13	10	0	0	66	23	38
2017	Science and technology	33	37	16	7	6	1	0	71	13	609
2017	Legal services	42	34	19	0	5	0	0	77	5	21
2017	Administration and operations	36	32	18	8	7	0	0	68	14	891
2017	Human resources	31	40	18	7	4	0	0	71	11	246
2017	Financial management	40	34	14	7	4	1	0	75	11	211
2017	Procurement	32	40	3	8	14	3	0	74	23	34
2017	Real property	43	16	17	14	8	2	0	60	22	51
2017	Materiel management	63	17	20	0	0	0	0	80	0	14
2017	Information management	37	29	17	8	9	1	0	67	17	162
2017	Information technology	29	31	22	10	8	1	0	60	18	217
2017	Evaluation	37	37	17	6	3	0	0	75	8	334
2017	Data sciences	39	34	22	5	0	0	0	73	5	97
2017	Policy	31	37	17	11	4	1	0	68	15	510
2017	Project management	33	37	15	7	6	1	0	71	13	230
2017	Other services to the public	52	19	12	11	5	0	0	72	16	89
2017	None of the above	40	28	16	7	8	1	0	69	15	356
2014	Client contact centre	21	31	21	14	10	2	1	54	25	178
2014	Health care practitioners	23	32	19	13	12	2	0	56	25	514
2014	Federal regulators	28	40	17	9	5	0	0	69	14	723
2014	Compliance, inspection and enforcement	28	43	16	7	6	0	0	72	12	430
2014	Communications or public affairs	31	39	15	10	4	2	0	71	14	262
2014	Access to information and privacy	26	39	6	22	8	0	0	64	30	36
2014	Security	19	33	21	11	16	0	0	52	27	51
2014	Science and technology	30	40	17	8	4	0	0	71	12	727
2014	Legal services	56	34	10	0	0	0	0	90	0	29
2014	Administration and operations	26	37	19	10	8	1	0	64	18	1150
2014	Human resources	27	38	18	9	7	1	0	66	16	296
2014	Financial management	31	37	15	8	6	2	0	69	15	296
2014	Procurement	24	35	5	22	12	2	0	60	35	39
2014	Real property	38	29	24	6	4	0	0	67	9	84
2014	Materiel management	26	52	17	5	0	0	0	78	5	13
2014	Information management	26	34	18	12	11	0	0	59	23	216
2014	Information technology	20	32	22	16	9	1	0	53	25	285
2014	Evaluation	28	40	17	9	6	1	0	68	15	416
2014	Other services to the public	24	33	16	14	12	0	1	57	26	164
2014	None of the above	20	38	18	13	9	2	0	59	23	624

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	29	38	19	9	5	0	0	67	14	139
2017	Health care practitioners	33	30	15	11	11	0	0	63	22	383
2017	Federal regulators	36	36	17	8	3	0	0	72	11	562
2017	Compliance, inspection and enforcement	31	40	14	8	7	0	0	71	14	392
2017	Communications or public affairs	34	35	14	10	5	1	0	70	15	224
2017	Access to information and privacy	49	40	7	3	2	0	0	89	5	60
2017	Security	24	44	11	9	12	0	0	68	21	38
2017	Science and technology	30	41	15	8	5	1	0	72	13	609
2017	Legal services	36	45	14	0	5	0	0	81	5	21
2017	Administration and operations	35	36	16	8	6	0	0	71	13	897
2017	Human resources	30	42	15	9	3	0	0	73	12	246
2017	Financial management	41	35	13	6	4	0	0	77	10	210
2017	Procurement	38	30	6	15	11	0	0	68	26	35
2017	Real property	39	28	9	12	11	0	0	68	23	51
2017	Materiel management	48	32	14	6	0	0	0	80	6	14
2017	Information management	37	33	16	6	7	1	0	70	13	162
2017	Information technology	29	32	18	15	6	1	0	61	20	217
2017	Evaluation	35	39	16	7	3	0	0	75	10	335
2017	Data sciences	40	39	17	4	0	0	0	79	4	97
2017	Policy	30	42	16	9	4	0	0	72	12	513
2017	Project management	34	40	12	8	6	0	0	74	14	230
2017	Other services to the public	51	23	14	6	6	0	0	74	12	89
2017	None of the above	41	30	15	8	6	1	0	71	14	356
2014	Client contact centre	20	37	18	15	10	1	1	58	25	178
2014	Health care practitioners	24	32	17	15	10	1	0	57	26	515
2014	Federal regulators	27	41	17	10	5	0	0	69	15	724
2014	Compliance, inspection and enforcement	25	43	17	9	5	0	0	68	15	430
2014	Communications or public affairs	34	39	11	12	4	1	0	73	16	261
2014	Access to information and privacy	23	41	3	24	8	0	0	64	33	36
2014	Security	24	33	22	9	13	0	0	57	21	51
2014	Science and technology	28	41	16	10	4	0	0	70	14	726
2014	Legal services	56	34	7	3	0	0	0	90	3	29
2014	Administration and operations	27	39	16	10	7	0	0	66	18	1150
2014	Human resources	30	39	16	7	7	0	0	70	14	296
2014	Financial management	32	39	15	7	6	1	0	72	13	297
2014	Procurement	24	32	10	24	10	0	0	56	34	39
2014	Real property	33	30	25	8	5	0	0	63	12	84
2014	Materiel management	15	53	12	20	0	0	0	68	20	13
2014	Information management	27	36	16	11	9	0	0	63	20	215
2014	Information technology	21	36	18	16	7	1	0	58	24	284
2014	Evaluation	27	41	14	13	5	0	0	68	18	416
2014	Other services to the public	23	38	18	11	11	0	0	60	22	165
2014	None of the above	22	38	19	14	7	1	0	60	21	624

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	32	24	17	10	9	8	0	60	21	139
2017	Health care practitioners	31	20	17	12	14	5	1	55	27	382
2017	Federal regulators	31	28	18	11	7	5	0	62	19	562
2017	Compliance, inspection and enforcement	26	29	18	11	10	5	1	58	22	392
2017	Communications or public affairs	31	23	17	13	13	3	0	56	27	222
2017	Access to information and privacy	46	20	18	13	2	2	0	67	15	60
2017	Security	25	19	16	9	15	17	0	53	28	37
2017	Science and technology	26	29	19	13	8	5	0	58	22	608
2017	Legal services	34	38	10	5	9	5	0	76	14	21
2017	Administration and operations	31	24	20	12	10	3	0	56	23	897
2017	Human resources	32	26	20	12	7	4	0	59	20	246
2017	Financial management	40	23	14	12	7	4	0	66	19	209
2017	Procurement	30	34	14	5	17	0	0	65	22	35
2017	Real property	24	18	25	20	11	2	0	43	31	50
2017	Materiel management	53	36	10	0	0	0	0	90	0	14
2017	Information management	32	21	20	9	13	6	0	56	23	161
2017	Information technology	25	28	18	14	11	4	0	55	26	217
2017	Evaluation	33	30	18	11	4	4	1	66	16	335
2017	Data sciences	35	33	21	10	1	1	0	68	11	96
2017	Policy	26	30	18	13	9	4	0	59	23	512
2017	Project management	33	22	19	12	10	3	1	57	23	230
2017	Other services to the public	36	23	18	6	12	5	1	63	18	89
2017	None of the above	37	21	16	10	10	5	0	62	21	356
2014	Client contact centre	23	24	20	14	15	4	1	48	30	178
2014	Health care practitioners	26	27	16	13	13	5	0	56	27	514
2014	Federal regulators	27	27	19	15	7	4	0	57	23	722
2014	Compliance, inspection and enforcement	24	30	19	12	8	6	0	57	22	430
2014	Communications or public affairs	32	30	15	10	10	4	0	64	21	262
2014	Access to information and privacy	20	31	13	17	14	6	0	54	32	36
2014	Security	20	21	16	21	19	3	0	42	41	51
2014	Science and technology	29	29	20	12	7	4	1	60	19	727
2014	Legal services	54	13	31	3	0	0	0	66	3	29
2014	Administration and operations	26	24	20	15	12	3	0	52	28	1151
2014	Human resources	27	22	20	15	10	4	1	52	27	297
2014	Financial management	30	28	20	10	9	4	0	60	20	297
2014	Procurement	17	22	12	24	22	2	0	40	47	39
2014	Real property	30	20	30	6	7	6	0	54	14	84
2014	Materiel management	36	47	12	5	0	0	0	83	5	13
2014	Information management	22	23	22	12	13	6	1	49	28	216
2014	Information technology	21	24	21	18	11	5	0	48	30	285
2014	Evaluation	27	25	18	13	11	4	1	55	26	416
2014	Other services to the public	26	24	23	9	15	3	1	51	25	165
2014	None of the above	21	26	19	15	14	6	0	49	31	624

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Client contact centre	29	33	39	139
2017	Health care practitioners	27	43	30	382
2017	Federal regulators	29	41	30	562
2017	Compliance, inspection and enforcement	27	37	36	393
2017	Communications or public affairs	39	32	29	224
2017	Access to information and privacy	19	43	38	59
2017	Security	34	29	37	38
2017	Science and technology	21	44	35	609
2017	Legal services	5	48	48	20
2017	Administration and operations	37	25	38	896
2017	Human resources	37	28	36	246
2017	Financial management	28	39	33	212
2017	Procurement	37	32	31	36
2017	Real property	36	35	30	51
2017	Materiel management	12	56	33	14
2017	Information management	31	29	40	162
2017	Information technology	33	31	36	217
2017	Evaluation	17	51	32	334
2017	Data sciences	30	38	32	97
2017	Policy	44	23	32	511
2017	Project management	42	23	36	230
2017	Other services to the public	30	30	41	88
2017	None of the above	26	39	35	356
2014	Client contact centre	26	39	35	178
2014	Health care practitioners	22	43	35	514
2014	Federal regulators	26	38	36	724
2014	Compliance, inspection and enforcement	27	40	33	430
2014	Communications or public affairs	37	23	40	262
2014	Access to information and privacy	42	30	28	36
2014	Security	40	21	39	51
2014	Science and technology	20	44	36	727
2014	Legal services	20	45	35	29
2014	Administration and operations	37	29	35	1151
2014	Human resources	44	24	32	297
2014	Financial management	35	30	35	297
2014	Procurement	42	17	41	39
2014	Real property	27	43	30	84
2014	Materiel management	16	41	43	13
2014	Information management	26	29	44	216
2014	Information technology	28	29	43	285
2014	Evaluation	20	47	33	415
2014	Other services to the public	27	35	38	165
2014	None of the above	38	27	35	624

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Client contact centre	25	26	35	3	3	9	41
2017	Health care practitioners	25	9	20	33	3	10	99
2017	Federal regulators	14	50	23	5	4	4	161
2017	Compliance, inspection and enforcement	12	39	23	5	15	7	105
2017	Communications or public affairs	6	23	51	5	5	10	87
2017	Access to information and privacy	0	17	56	0	0	26	11
2017	Security	13	27	39	15	6	0	15
2017	Science and technology	13	36	29	7	9	6	126
2017	Administration and operations	9	36	37	3	8	7	333
2017	Human resources	6	36	36	3	6	13	91
2017	Financial management	12	33	38	3	4	10	59
2017	Procurement	8	35	50	0	7	0	14
2017	Real property	26	10	54	5	0	5	18
2017	Information management	17	33	38	3	2	7	52
2017	Information technology	9	15	63	5	8	0	72
2017	Evaluation	15	35	30	3	12	5	54
2017	Data sciences	3	36	29	4	17	10	29
2017	Policy	5	36	40	5	7	7	226
2017	Project management	7	39	36	3	8	6	95
2017	Other services to the public	27	5	31	9	14	13	27
2017	None of the above	16	24	37	7	6	10	101
2014	Client contact centre	8	25	42	8	9999	17	48
2014	Health care practitioners	20	17	25	28	9999	10	105
2014	Federal regulators	9	45	30	9	9999	7	190
2014	Compliance, inspection and enforcement	14	39	29	9	9999	10	113
2014	Communications or public affairs	4	39	33	7	9999	17	96
2014	Access to information and privacy	13	27	53	0	9999	7	15
2014	Security	17	22	47	10	9999	4	20
2014	Science and technology	12	33	28	12	9999	15	144
2014	Administration and operations	8	33	43	5	9999	10	425
2014	Human resources	12	21	41	8	9999	17	130
2014	Financial management	13	34	44	5	9999	4	105
2014	Procurement	18	30	47	6	9999	0	16
2014	Real property	23	21	51	4	9999	0	24
2014	Information management	8	23	47	6	9999	17	56
2014	Information technology	9	25	49	9	9999	9	82
2014	Evaluation	9	35	33	15	9999	8	79
2014	Other services to the public	6	17	43	20	9999	14	50
2014	None of the above	13	28	44	5	9999	9	240

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Client contact centre	30	70	137
2017	Health care practitioners	32	68	377
2017	Federal regulators	15	85	561
2017	Compliance, inspection and enforcement	12	88	393
2017	Communications or public affairs	19	81	223
2017	Access to information and privacy	24	76	60
2017	Security	33	67	38
2017	Science and technology	14	86	608
2017	Administration and operations	22	78	895
2017	Human resources	16	84	246
2017	Financial management	14	86	211
2017	Procurement	15	85	36
2017	Real property	19	81	51
2017	Information management	19	81	161
2017	Information technology	19	81	217
2017	Evaluation	14	86	333
2017	Data sciences	11	89	97
2017	Policy	18	82	511
2017	Project management	19	81	229
2017	Other services to the public	16	84	89
2017	None of the above	20	80	356
2014	Client contact centre	25	75	178
2014	Health care practitioners	29	71	513
2014	Federal regulators	15	85	724
2014	Compliance, inspection and enforcement	13	87	430
2014	Communications or public affairs	20	80	262
2014	Access to information and privacy	16	84	36
2014	Security	28	72	51
2014	Science and technology	14	86	726
2014	Administration and operations	21	79	1146
2014	Human resources	14	86	297
2014	Financial management	23	77	295
2014	Procurement	22	78	39
2014	Real property	14	86	84
2014	Information management	25	75	215
2014	Information technology	17	83	285
2014	Evaluation	15	85	416
2014	Other services to the public	28	72	164
2014	None of the above	23	77	622

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	68	34
2017	Health care practitioners	48	110
2017	Federal regulators	38	82
2017	Compliance, inspection and enforcement	59	48
2017	Communications or public affairs	45	42
2017	Access to information and privacy	53	15
2017	Science and technology	46	85
2017	Administration and operations	49	202
2017	Human resources	48	38
2017	Financial management	52	29
2017	Information management	56	30
2017	Information technology	43	42
2017	Evaluation	45	47
2017	Data sciences	57	10
2017	Policy	46	90
2017	Project management	56	45
2017	Other services to the public	42	20
2017	None of the above	61	75
2014	Client contact centre	51	43
2014	Health care practitioners	59	137
2014	Federal regulators	45	109
2014	Compliance, inspection and enforcement	46	59
2014	Communications or public affairs	54	52
2014	Science and technology	47	103
2014	Administration and operations	47	233
2014	Human resources	40	43
2014	Financial management	42	66
2014	Real property	39	13
2014	Information management	42	55
2014	Information technology	47	49
2014	Evaluation	45	65
2014	Other services to the public	31	43
2014	None of the above	51	138

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	42	34
2017	Health care practitioners	68	110
2017	Federal regulators	69	82
2017	Compliance, inspection and enforcement	62	48
2017	Communications or public affairs	76	42
2017	Access to information and privacy	67	15
2017	Science and technology	69	85
2017	Administration and operations	66	202
2017	Human resources	80	38
2017	Financial management	49	29
2017	Real property	64	10
2017	Information management	44	30
2017	Information technology	66	42
2017	Evaluation	53	47
2017	Data sciences	57	10
2017	Policy	71	90
2017	Project management	68	45
2017	Other services to the public	61	20
2017	None of the above	53	75
2014	Client contact centre	58	43
2014	Health care practitioners	54	137
2014	Federal regulators	71	109
2014	Compliance, inspection and enforcement	67	59
2014	Communications or public affairs	75	52
2014	Security	76	13
2014	Science and technology	55	103
2014	Administration and operations	63	233
2014	Human resources	69	43
2014	Financial management	63	66
2014	Real property	61	13
2014	Information management	62	55
2014	Information technology	65	49
2014	Evaluation	62	65
2014	Other services to the public	73	43
2014	None of the above	62	138

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	10	110
2017	Federal regulators	8	82
2017	Compliance, inspection and enforcement	0	48
2017	Communications or public affairs	0	42
2017	Administration and operations	7	202
2017	Human resources	0	38
2017	Financial management	24	29
2017	Information management	19	30
2017	Evaluation	11	47
2017	Data sciences	0	10
2017	Policy	11	90
2017	Project management	13	45
2014	Health care practitioners	12	137
2014	Federal regulators	11	109
2014	Communications or public affairs	10	52
2014	Security	0	13
2014	Science and technology	7	103
2014	Administration and operations	7	233
2014	Financial management	18	66
2014	Real property	0	13
2014	None of the above	7	138

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	16	110
2017	Federal regulators	0	82
2017	Compliance, inspection and enforcement	0	48
2017	Communications or public affairs	0	42
2017	Access to information and privacy	0	15
2017	Science and technology	0	85
2017	Administration and operations	0	202
2017	Human resources	0	38
2017	Financial management	0	29
2017	Real property	0	10
2017	Information management	0	30
2017	Information technology	0	42
2017	Evaluation	0	47
2017	Data sciences	0	10
2017	Policy	0	90
2017	Project management	0	45
2014	Health care practitioners	11	137
2014	Federal regulators	0	109
2014	Compliance, inspection and enforcement	0	59
2014	Communications or public affairs	0	52
2014	Security	0	13
2014	Science and technology	0	103
2014	Human resources	0	43
2014	Financial management	0	66
2014	Real property	0	13
2014	Information management	0	55
2014	Information technology	0	49
2014	Evaluation	0	65
2014	None of the above	0	138

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	7	110
2017	Access to information and privacy	0	15
2017	Science and technology	8	85
2017	Administration and operations	4	202
2014	Health care practitioners	7	137
2014	Science and technology	5	103
2014	Administration and operations	3	233

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	29	34
2017	Health care practitioners	19	110
2017	Federal regulators	9	82
2017	Administration and operations	5	202
2017	Human resources	0	38
2017	Information technology	0	42
2014	Client contact centre	31	43
2014	Health care practitioners	19	137
2014	Federal regulators	5	109
2014	Compliance, inspection and enforcement	12	59
2014	Administration and operations	5	233
2014	Human resources	0	43
2014	Financial management	8	66
2014	Real property	0	13
2014	Information management	0	55
2014	Information technology	0	49
2014	Other services to the public	19	43
2014	None of the above	6	138

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	6	110
2017	Communications or public affairs	0	42
2017	Access to information and privacy	0	15
2017	Real property	0	10
2017	Information management	0	30
2017	Evaluation	0	47
2017	Data sciences	0	10
2017	Policy	0	90
2014	Health care practitioners	3	137
2014	Compliance, inspection and enforcement	0	59

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	60	34
2017	Health care practitioners	44	110
2017	Federal regulators	37	82
2017	Compliance, inspection and enforcement	40	48
2017	Communications or public affairs	47	42
2017	Access to information and privacy	46	15
2017	Science and technology	36	86
2017	Administration and operations	43	202
2017	Human resources	36	38
2017	Financial management	44	29
2017	Real property	72	10
2017	Information management	24	30
2017	Information technology	49	42
2017	Evaluation	37	47
2017	Data sciences	0	10
2017	Policy	45	90
2017	Project management	44	45
2017	Other services to the public	47	20
2017	None of the above	47	75
2014	Client contact centre	45	43
2014	Health care practitioners	57	138
2014	Federal regulators	41	109
2014	Compliance, inspection and enforcement	37	59
2014	Communications or public affairs	33	52
2014	Security	55	13
2014	Science and technology	31	103
2014	Administration and operations	41	233
2014	Human resources	35	43
2014	Financial management	35	66
2014	Real property	69	13
2014	Information management	42	55
2014	Information technology	49	49
2014	Evaluation	35	65
2014	Other services to the public	51	43
2014	None of the above	39	138

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	56	34
2017	Health care practitioners	51	110
2017	Federal regulators	48	82
2017	Compliance, inspection and enforcement	39	48
2017	Communications or public affairs	40	42
2017	Access to information and privacy	35	15
2017	Science and technology	49	86
2017	Administration and operations	39	202
2017	Human resources	51	38
2017	Financial management	31	29
2017	Information management	30	30
2017	Information technology	42	42
2017	Evaluation	27	47
2017	Policy	45	90
2017	Project management	45	45
2017	Other services to the public	38	20
2017	None of the above	38	75
2014	Client contact centre	30	43
2014	Health care practitioners	53	138
2014	Federal regulators	45	109
2014	Compliance, inspection and enforcement	42	59
2014	Communications or public affairs	39	52
2014	Security	51	13
2014	Science and technology	34	103
2014	Administration and operations	40	233
2014	Human resources	44	43
2014	Financial management	46	66
2014	Real property	62	13
2014	Information management	50	55
2014	Information technology	28	49
2014	Evaluation	42	65
2014	Other services to the public	49	43
2014	None of the above	45	138

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	34	34
2017	Health care practitioners	50	110
2017	Federal regulators	48	82
2017	Compliance, inspection and enforcement	36	48
2017	Communications or public affairs	49	42
2017	Access to information and privacy	46	15
2017	Science and technology	47	86
2017	Administration and operations	47	202
2017	Human resources	34	38
2017	Financial management	48	29
2017	Real property	65	10
2017	Information management	27	30
2017	Information technology	58	42
2017	Evaluation	45	47
2017	Policy	48	90
2017	Project management	60	45
2017	Other services to the public	54	20
2017	None of the above	57	75
2014	Client contact centre	41	43
2014	Health care practitioners	48	138
2014	Federal regulators	47	109
2014	Compliance, inspection and enforcement	46	59
2014	Communications or public affairs	50	52
2014	Security	46	13
2014	Science and technology	40	103
2014	Administration and operations	44	233
2014	Human resources	30	43
2014	Financial management	45	66
2014	Real property	38	13
2014	Information management	38	55
2014	Information technology	53	49
2014	Evaluation	46	65
2014	Other services to the public	41	43
2014	None of the above	52	138

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	57	34
2017	Health care practitioners	36	110
2017	Federal regulators	46	82
2017	Compliance, inspection and enforcement	29	48
2017	Communications or public affairs	42	42
2017	Access to information and privacy	41	15
2017	Science and technology	37	86
2017	Administration and operations	38	202
2017	Human resources	38	38
2017	Financial management	34	29
2017	Information management	20	30
2017	Information technology	44	42
2017	Evaluation	40	47
2017	Policy	48	90
2017	Project management	38	45
2017	Other services to the public	60	20
2017	None of the above	35	75
2014	Client contact centre	35	43
2014	Health care practitioners	37	138
2014	Federal regulators	29	109
2014	Compliance, inspection and enforcement	42	59
2014	Communications or public affairs	50	52
2014	Security	56	13
2014	Science and technology	32	103
2014	Administration and operations	35	233
2014	Human resources	44	43
2014	Financial management	33	66
2014	Real property	54	13
2014	Information management	42	55
2014	Information technology	49	49
2014	Evaluation	36	65
2014	Other services to the public	31	43
2014	None of the above	41	138

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	23	34
2017	Health care practitioners	42	110
2017	Federal regulators	33	82
2017	Compliance, inspection and enforcement	23	48
2017	Communications or public affairs	31	42
2017	Science and technology	36	86
2017	Administration and operations	38	202
2017	Human resources	20	38
2017	Financial management	34	29
2017	Real property	57	10
2017	Information technology	35	42
2017	Evaluation	41	47
2017	Policy	33	90
2017	Project management	38	45
2017	Other services to the public	32	20
2017	None of the above	42	75
2014	Client contact centre	30	43
2014	Health care practitioners	41	138
2014	Federal regulators	28	109
2014	Compliance, inspection and enforcement	32	59
2014	Communications or public affairs	41	52
2014	Security	51	13
2014	Science and technology	26	103
2014	Administration and operations	30	233
2014	Human resources	23	43
2014	Financial management	30	66
2014	Real property	46	13
2014	Information management	27	55
2014	Information technology	34	49
2014	Evaluation	23	65
2014	Other services to the public	32	43
2014	None of the above	34	138

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	45	34
2017	Health care practitioners	56	110
2017	Federal regulators	64	82
2017	Compliance, inspection and enforcement	42	48
2017	Communications or public affairs	50	42
2017	Access to information and privacy	47	15
2017	Science and technology	55	86
2017	Administration and operations	59	202
2017	Human resources	46	38
2017	Financial management	69	29
2017	Real property	46	10
2017	Information management	53	30
2017	Information technology	50	42
2017	Evaluation	56	47
2017	Data sciences	62	10
2017	Policy	56	90
2017	Project management	62	45
2017	Other services to the public	62	20
2017	None of the above	48	75
2014	Client contact centre	51	43
2014	Health care practitioners	57	138
2014	Federal regulators	53	109
2014	Compliance, inspection and enforcement	62	59
2014	Communications or public affairs	56	52
2014	Security	69	13
2014	Science and technology	58	103
2014	Administration and operations	54	233
2014	Human resources	60	43
2014	Financial management	56	66
2014	Real property	53	13
2014	Information management	49	55
2014	Information technology	53	49
2014	Evaluation	39	65
2014	Other services to the public	55	43
2014	None of the above	51	138

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	34	34
2017	Health care practitioners	35	110
2017	Federal regulators	36	82
2017	Compliance, inspection and enforcement	26	48
2017	Communications or public affairs	33	42
2017	Access to information and privacy	59	15
2017	Science and technology	35	86
2017	Administration and operations	38	202
2017	Human resources	28	38
2017	Financial management	34	29
2017	Real property	45	10
2017	Information management	34	30
2017	Information technology	28	42
2017	Evaluation	21	47
2017	Policy	34	90
2017	Project management	40	45
2017	Other services to the public	28	20
2017	None of the above	30	75
2014	Client contact centre	27	43
2014	Health care practitioners	32	138
2014	Federal regulators	31	109
2014	Compliance, inspection and enforcement	31	59
2014	Communications or public affairs	44	52
2014	Security	39	13
2014	Science and technology	36	103
2014	Administration and operations	36	233
2014	Human resources	37	43
2014	Financial management	23	66
2014	Information management	36	55
2014	Information technology	35	49
2014	Evaluation	33	65
2014	Other services to the public	27	43
2014	None of the above	38	138

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Federal regulators	0	82
2017	Access to information and privacy	0	15
2017	Administration and operations	0	202
2017	Human resources	0	38
2017	Financial management	0	29
2017	Real property	0	10
2017	Information management	0	30
2017	Evaluation	0	47
2017	Other services to the public	0	20
2014	Client contact centre	0	43
2014	Health care practitioners	5	138
2014	Federal regulators	0	109
2014	Communications or public affairs	0	52
2014	Security	0	13
2014	Administration and operations	2	233
2014	Human resources	0	43
2014	Financial management	0	66
2014	Real property	0	13
2014	Information management	0	55
2014	Evaluation	0	65
2014	None of the above	0	138

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	0	34
2017	Health care practitioners	8	110
2017	Compliance, inspection and enforcement	0	48
2017	Administration and operations	5	202
2017	Financial management	0	29
2017	Information management	17	30
2017	Policy	7	90
2017	None of the above	7	75
2014	Health care practitioners	6	138
2014	Federal regulators	7	109
2014	Compliance, inspection and enforcement	0	59
2014	Communications or public affairs	13	52
2014	Science and technology	5	103
2014	Administration and operations	6	233
2014	Real property	0	13
2014	Information management	11	55
2014	None of the above	5	138

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	15	110
2017	Federal regulators	15	82
2017	Access to information and privacy	0	15
2017	Science and technology	17	86
2017	Administration and operations	10	202
2017	Human resources	13	38
2017	Real property	0	10
2017	Information technology	14	42
2017	Evaluation	13	47
2017	Data sciences	0	10
2017	Policy	8	90
2017	None of the above	13	75
2014	Client contact centre	18	43
2014	Health care practitioners	22	138
2014	Federal regulators	14	109
2014	Compliance, inspection and enforcement	15	59
2014	Science and technology	12	103
2014	Administration and operations	12	233
2014	Financial management	9	66
2014	Information management	15	55
2014	Other services to the public	17	43
2014	None of the above	9	138

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	43	34
2017	Health care practitioners	52	110
2017	Federal regulators	51	82
2017	Compliance, inspection and enforcement	41	48
2017	Communications or public affairs	52	42
2017	Access to information and privacy	54	15
2017	Science and technology	52	86
2017	Administration and operations	52	202
2017	Human resources	41	38
2017	Financial management	38	29
2017	Real property	58	10
2017	Information management	40	30
2017	Information technology	42	42
2017	Evaluation	53	47
2017	Policy	41	90
2017	Project management	47	45
2017	Other services to the public	41	20
2017	None of the above	48	75
2014	Client contact centre	50	43
2014	Health care practitioners	42	138
2014	Federal regulators	49	109
2014	Compliance, inspection and enforcement	44	59
2014	Communications or public affairs	42	52
2014	Science and technology	47	103
2014	Administration and operations	43	233
2014	Human resources	47	43
2014	Financial management	46	66
2014	Real property	38	13
2014	Information management	54	55
2014	Information technology	51	49
2014	Evaluation	46	65
2014	Other services to the public	56	43
2014	None of the above	43	138

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	56	34
2017	Health care practitioners	29	110
2017	Federal regulators	27	82
2017	Compliance, inspection and enforcement	30	48
2017	Communications or public affairs	31	42
2017	Science and technology	33	86
2017	Administration and operations	30	202
2017	Human resources	25	38
2017	Financial management	37	29
2017	Real property	54	10
2017	Information technology	33	42
2017	Evaluation	15	47
2017	Policy	29	90
2017	Project management	22	45
2017	Other services to the public	40	20
2017	None of the above	29	75
2014	Client contact centre	32	43
2014	Health care practitioners	29	138
2014	Federal regulators	20	109
2014	Compliance, inspection and enforcement	27	59
2014	Communications or public affairs	25	52
2014	Science and technology	20	103
2014	Administration and operations	31	233
2014	Human resources	18	43
2014	Financial management	30	66
2014	Real property	54	13
2014	Information management	33	55
2014	Information technology	27	49
2014	Evaluation	24	65
2014	Other services to the public	36	43
2014	None of the above	24	138

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	15	34
2017	Health care practitioners	21	110
2017	Federal regulators	7	82
2017	Compliance, inspection and enforcement	12	48
2017	Communications or public affairs	12	42
2017	Science and technology	7	86
2017	Administration and operations	17	202
2017	Human resources	15	38
2017	Information management	17	30
2017	Data sciences	0	10
2017	Policy	9	90
2017	Project management	19	45
2017	None of the above	13	75
2014	Client contact centre	16	43
2014	Health care practitioners	10	138
2014	Federal regulators	6	109
2014	Science and technology	17	103
2014	Administration and operations	16	233
2014	Human resources	12	43
2014	Financial management	18	66
2014	Information management	18	55
2014	Information technology	13	49
2014	Evaluation	9	65
2014	Other services to the public	19	43
2014	None of the above	15	138

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	62	34
2017	Health care practitioners	51	110
2017	Federal regulators	49	82
2017	Compliance, inspection and enforcement	47	48
2017	Communications or public affairs	52	42
2017	Access to information and privacy	66	15
2017	Science and technology	57	85
2017	Administration and operations	63	202
2017	Human resources	44	38
2017	Financial management	69	29
2017	Real property	65	10
2017	Information management	70	30
2017	Information technology	64	42
2017	Evaluation	44	48
2017	Data sciences	50	10
2017	Policy	42	90
2017	Project management	61	45
2017	Other services to the public	54	20
2017	None of the above	59	75
2014	Client contact centre	62	43
2014	Health care practitioners	67	138
2014	Federal regulators	53	108
2014	Compliance, inspection and enforcement	52	59
2014	Communications or public affairs	59	52
2014	Security	63	13
2014	Science and technology	55	102
2014	Administration and operations	53	233
2014	Human resources	58	43
2014	Financial management	55	66
2014	Real property	61	13
2014	Information management	63	55
2014	Information technology	53	49
2014	Evaluation	54	65
2014	Other services to the public	50	44
2014	None of the above	53	138

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	21	34
2017	Health care practitioners	43	110
2017	Federal regulators	27	82
2017	Compliance, inspection and enforcement	25	48
2017	Communications or public affairs	25	42
2017	Access to information and privacy	35	15
2017	Science and technology	27	85
2017	Administration and operations	32	202
2017	Human resources	23	38
2017	Financial management	27	29
2017	Information management	36	30
2017	Information technology	29	42
2017	Evaluation	27	48
2017	Policy	24	90
2017	Project management	29	45
2017	Other services to the public	37	20
2017	None of the above	32	75
2014	Client contact centre	31	43
2014	Health care practitioners	31	138
2014	Federal regulators	30	108
2014	Compliance, inspection and enforcement	26	59
2014	Communications or public affairs	35	52
2014	Science and technology	29	102
2014	Administration and operations	25	233
2014	Human resources	28	43
2014	Financial management	23	66
2014	Real property	38	13
2014	Information management	28	55
2014	Information technology	16	49
2014	Evaluation	23	65
2014	Other services to the public	25	44
2014	None of the above	30	138

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	10	110
2017	Compliance, inspection and enforcement	11	48
2017	Science and technology	10	85
2017	Administration and operations	6	202
2017	Financial management	17	29
2017	Information technology	11	42
2017	Data sciences	0	10
2017	Policy	15	90
2017	Project management	11	45
2017	None of the above	9	75
2014	Health care practitioners	11	138
2014	Federal regulators	6	108
2014	Compliance, inspection and enforcement	14	59
2014	Science and technology	11	102
2014	Administration and operations	11	233
2014	Financial management	15	66
2014	Information management	19	55
2014	Evaluation	8	65
2014	None of the above	11	138

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	22	34
2017	Health care practitioners	27	110
2017	Federal regulators	21	82
2017	Compliance, inspection and enforcement	19	48
2017	Communications or public affairs	23	42
2017	Science and technology	16	85
2017	Administration and operations	22	202
2017	Financial management	17	29
2017	Real property	0	10
2017	Information technology	19	42
2017	Data sciences	0	10
2017	Policy	5	90
2017	Project management	22	45
2017	None of the above	17	75
2014	Client contact centre	30	43
2014	Health care practitioners	17	138
2014	Federal regulators	12	108
2014	Compliance, inspection and enforcement	20	59
2014	Communications or public affairs	12	52
2014	Science and technology	18	102
2014	Administration and operations	16	233
2014	Human resources	14	43
2014	Financial management	15	66
2014	Information management	28	55
2014	Information technology	19	49
2014	Evaluation	18	65
2014	Other services to the public	28	44
2014	None of the above	18	138

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	17	110
2017	Federal regulators	12	82
2017	Compliance, inspection and enforcement	19	48
2017	Communications or public affairs	17	42
2017	Science and technology	14	85
2017	Administration and operations	8	202
2017	Human resources	16	38
2017	Information management	19	30
2017	Information technology	13	42
2017	Evaluation	13	48
2017	Data sciences	0	10
2017	Project management	11	45
2017	Other services to the public	0	20
2017	None of the above	11	75
2014	Client contact centre	21	43
2014	Health care practitioners	9	138
2014	Federal regulators	8	108
2014	Security	0	13
2014	Science and technology	14	102
2014	Administration and operations	10	233
2014	Human resources	21	43
2014	Financial management	14	66
2014	Information management	20	55
2014	Evaluation	18	65
2014	Other services to the public	11	44
2014	None of the above	11	138

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	10	110
2017	Communications or public affairs	12	42
2017	Science and technology	9	85
2017	Administration and operations	7	202
2017	Real property	0	10
2017	Data sciences	0	10
2017	None of the above	6	75
2014	Client contact centre	10	43
2014	Health care practitioners	4	138
2014	Compliance, inspection and enforcement	9	59
2014	Science and technology	7	102
2014	Administration and operations	5	233
2014	Information management	13	55
2014	None of the above	8	138

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	15	110
2017	Federal regulators	12	82
2017	Science and technology	13	85
2017	Administration and operations	9	202
2017	Evaluation	10	48
2017	Policy	15	90
2017	Project management	18	45
2017	None of the above	12	75
2014	Health care practitioners	16	138
2014	Federal regulators	15	108
2014	Compliance, inspection and enforcement	14	59
2014	Communications or public affairs	14	52
2014	Security	0	13
2014	Science and technology	13	102
2014	Administration and operations	12	233
2014	Human resources	17	43
2014	Financial management	11	66
2014	Information management	13	55
2014	Information technology	12	49
2014	Evaluation	13	65
2014	Other services to the public	11	44
2014	None of the above	14	138

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	15	110
2017	Federal regulators	15	82
2017	Communications or public affairs	14	42
2017	Science and technology	10	85
2017	Administration and operations	9	202
2017	Data sciences	0	10
2017	Policy	14	90
2017	Project management	17	45
2017	None of the above	10	75
2014	Client contact centre	15	43
2014	Health care practitioners	12	138
2014	Federal regulators	6	108
2014	Communications or public affairs	24	52
2014	Science and technology	12	102
2014	Administration and operations	11	233
2014	Financial management	15	66
2014	Information management	11	55
2014	Other services to the public	11	44
2014	None of the above	11	138

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	27	34
2017	Health care practitioners	17	110
2017	Federal regulators	18	82
2017	Compliance, inspection and enforcement	29	48
2017	Communications or public affairs	26	42
2017	Science and technology	29	85
2017	Administration and operations	22	202
2017	Human resources	30	38
2017	Financial management	21	29
2017	Information management	20	30
2017	Information technology	21	42
2017	Evaluation	40	48
2017	Policy	30	90
2017	Project management	15	45
2017	Other services to the public	28	20
2017	None of the above	22	75
2014	Client contact centre	15	43
2014	Health care practitioners	19	138
2014	Federal regulators	32	108
2014	Compliance, inspection and enforcement	22	59
2014	Communications or public affairs	26	52
2014	Science and technology	25	102
2014	Administration and operations	24	233
2014	Human resources	25	43
2014	Financial management	23	66
2014	Real property	39	13
2014	Information management	18	55
2014	Information technology	29	49
2014	Evaluation	29	65
2014	Other services to the public	18	44
2014	None of the above	27	138

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	18	30
2017	Health care practitioners	18	99
2017	Federal regulators	11	80
2017	Communications or public affairs	13	37
2017	Science and technology	10	78
2017	Administration and operations	10	187
2017	Evaluation	13	46
2017	Policy	10	87
2014	Client contact centre	23	38
2014	Health care practitioners	9	132
2014	Federal regulators	13	103
2014	Communications or public affairs	14	50
2014	Security	0	11
2014	Science and technology	13	95
2014	Administration and operations	15	221
2014	Financial management	18	65
2014	Information management	10	48
2014	Other services to the public	10	41
2014	None of the above	12	127

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	17	30
2017	Health care practitioners	20	99
2017	Federal regulators	14	80
2017	Compliance, inspection and enforcement	21	45
2017	Communications or public affairs	25	37
2017	Science and technology	19	78
2017	Administration and operations	12	187
2017	Human resources	28	36
2017	Financial management	28	28
2017	Information management	20	28
2017	Information technology	14	38
2017	Policy	22	87
2017	Project management	27	41
2017	Other services to the public	30	19
2017	None of the above	16	70
2014	Client contact centre	13	38
2014	Health care practitioners	16	132
2014	Federal regulators	16	103
2014	Compliance, inspection and enforcement	21	54
2014	Communications or public affairs	20	50
2014	Security	0	11
2014	Science and technology	24	95
2014	Administration and operations	17	221
2014	Human resources	20	40
2014	Financial management	20	65
2014	Real property	0	11
2014	Information management	21	48
2014	Evaluation	20	61
2014	None of the above	22	127

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	6	99
2017	Federal regulators	10	80
2017	Compliance, inspection and enforcement	0	45
2017	Science and technology	12	78
2017	Administration and operations	8	187
2017	Human resources	15	36
2017	Real property	0	10
2017	Policy	6	87
2017	Project management	12	41
2014	Client contact centre	11	38
2014	Health care practitioners	9	132
2014	Federal regulators	11	103
2014	Compliance, inspection and enforcement	11	54
2014	Science and technology	11	95
2014	Administration and operations	8	221
2014	Human resources	17	40
2014	Financial management	10	65
2014	Real property	0	11
2014	Evaluation	10	61
2014	None of the above	7	127

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	10	99
2017	Compliance, inspection and enforcement	13	45
2017	Science and technology	6	78
2017	Administration and operations	9	187
2017	Real property	0	10
2017	Data sciences	0	10
2017	Policy	7	87
2017	Project management	12	41
2014	Client contact centre	12	38
2014	Health care practitioners	5	132
2014	Federal regulators	11	103
2014	Security	0	11
2014	Science and technology	13	95
2014	Administration and operations	8	221
2014	None of the above	8	127

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	8	99
2017	Federal regulators	7	80
2017	Science and technology	9	78
2017	Administration and operations	11	187
2017	Human resources	14	36
2017	Financial management	17	28
2017	Information technology	16	38
2017	Policy	6	87
2017	None of the above	8	70
2014	Client contact centre	16	38
2014	Health care practitioners	13	132
2014	Federal regulators	7	103
2014	Compliance, inspection and enforcement	11	54
2014	Communications or public affairs	16	50
2014	Security	44	11
2014	Science and technology	7	95
2014	Administration and operations	12	221
2014	Financial management	11	65
2014	Information management	16	48
2014	Evaluation	16	61
2014	Other services to the public	12	41
2014	None of the above	15	127

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	11	99
2017	Federal regulators	9	80
2017	Compliance, inspection and enforcement	16	45
2017	Science and technology	9	78
2017	Administration and operations	12	187
2017	Evaluation	13	46
2017	Policy	9	87
2017	Project management	12	41
2017	None of the above	8	70
2014	Health care practitioners	5	132
2014	Federal regulators	9	103
2014	Compliance, inspection and enforcement	9	54
2014	Communications or public affairs	16	50
2014	Science and technology	10	95
2014	Administration and operations	11	221
2014	Financial management	10	65
2014	Information management	19	48
2014	Information technology	15	46
2014	Evaluation	10	61
2014	None of the above	11	127

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	11	99
2017	Federal regulators	19	80
2017	Communications or public affairs	19	37
2017	Science and technology	15	78
2017	Administration and operations	25	187
2017	Human resources	14	36
2017	Evaluation	17	46
2017	Policy	24	87
2017	Project management	14	41
2017	None of the above	13	70
2014	Client contact centre	13	38
2014	Health care practitioners	6	132
2014	Federal regulators	16	103
2014	Compliance, inspection and enforcement	9	54
2014	Communications or public affairs	18	50
2014	Administration and operations	16	221
2014	Human resources	15	40
2014	Financial management	8	65
2014	Real property	0	11
2014	Information technology	24	46
2014	None of the above	12	127

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	20	30
2017	Health care practitioners	10	99
2017	Federal regulators	12	80
2017	Compliance, inspection and enforcement	18	45
2017	Science and technology	18	78
2017	Administration and operations	6	187
2017	Evaluation	13	46
2017	Project management	12	41
2017	None of the above	16	70
2014	Health care practitioners	10	132
2014	Federal regulators	11	103
2014	Compliance, inspection and enforcement	11	54
2014	Security	0	11
2014	Science and technology	8	95
2014	Administration and operations	11	221
2014	Real property	0	11
2014	Information technology	13	46
2014	Evaluation	13	61
2014	Other services to the public	13	41
2014	None of the above	7	127

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	15	30
2017	Health care practitioners	13	99
2017	Federal regulators	13	80
2017	Compliance, inspection and enforcement	13	45
2017	Communications or public affairs	14	37
2017	Science and technology	12	78
2017	Administration and operations	11	187
2017	Human resources	19	36
2017	Real property	0	10
2017	Information management	17	28
2017	Information technology	25	38
2017	Data sciences	0	10
2017	Policy	12	87
2017	None of the above	8	70
2014	Health care practitioners	9	132
2014	Federal regulators	12	103
2014	Compliance, inspection and enforcement	11	54
2014	Communications or public affairs	14	50
2014	Security	0	11
2014	Science and technology	16	95
2014	Administration and operations	11	221
2014	Information management	13	48
2014	Information technology	22	46
2014	Other services to the public	11	41
2014	None of the above	9	127

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	21	30
2017	Health care practitioners	29	99
2017	Federal regulators	27	80
2017	Compliance, inspection and enforcement	25	45
2017	Communications or public affairs	24	37
2017	Science and technology	33	78
2017	Administration and operations	27	187
2017	Human resources	32	36
2017	Financial management	17	28
2017	Information management	25	28
2017	Information technology	15	38
2017	Evaluation	26	46
2017	Policy	27	87
2017	Project management	19	41
2017	Other services to the public	30	19
2017	None of the above	25	70
2014	Client contact centre	22	38
2014	Health care practitioners	33	132
2014	Federal regulators	33	103
2014	Compliance, inspection and enforcement	29	54
2014	Communications or public affairs	20	50
2014	Security	0	11
2014	Science and technology	25	95
2014	Administration and operations	27	221
2014	Human resources	27	40
2014	Financial management	20	65
2014	Information management	23	48
2014	Information technology	33	46
2014	Evaluation	32	61
2014	Other services to the public	22	41
2014	None of the above	27	127

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	11	99
2017	Federal regulators	8	80
2017	Compliance, inspection and enforcement	15	45
2017	Access to information and privacy	0	13
2017	Science and technology	11	78
2017	Administration and operations	10	187
2017	Evaluation	11	46
2017	Data sciences	0	10
2017	Policy	7	87
2014	Health care practitioners	11	132
2014	Federal regulators	8	103
2014	Compliance, inspection and enforcement	16	54
2014	Communications or public affairs	16	50
2014	Security	0	11
2014	Science and technology	7	95
2014	Administration and operations	12	221
2014	Financial management	9	65
2014	Information technology	16	46
2014	Evaluation	9	61
2014	None of the above	10	127

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	49	30
2017	Health care practitioners	42	99
2017	Federal regulators	45	80
2017	Compliance, inspection and enforcement	41	45
2017	Communications or public affairs	40	37
2017	Access to information and privacy	46	13
2017	Science and technology	47	78
2017	Administration and operations	45	187
2017	Human resources	50	36
2017	Financial management	36	28
2017	Real property	72	10
2017	Information management	36	28
2017	Information technology	41	38
2017	Evaluation	44	46
2017	Policy	52	87
2017	Project management	40	41
2017	Other services to the public	49	19
2017	None of the above	44	70
2014	Client contact centre	36	38
2014	Health care practitioners	52	132
2014	Federal regulators	48	103
2014	Compliance, inspection and enforcement	47	54
2014	Communications or public affairs	52	50
2014	Security	51	11
2014	Science and technology	46	95
2014	Administration and operations	50	221
2014	Human resources	52	40
2014	Financial management	38	65
2014	Real property	64	11
2014	Information management	50	48
2014	Information technology	52	46
2014	Evaluation	51	61
2014	Other services to the public	50	41
2014	None of the above	47	127

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Client contact centre	30
2017	Compliance, inspection and enforcement	45
2017	Access to information and privacy	13
2017	Real property	10
2017	Information technology	38
2017	Evaluation	46
2017	Data sciences	10
2017	Policy	87
2017	Other services to the public	19
2017	None of the above	70
2014	Compliance, inspection and enforcement	54
2014	Security	11
2014	Science and technology	95
2014	Human resources	40
2014	Real property	11
2014	Information management	48

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	58	30
2017	Health care practitioners	56	99
2017	Federal regulators	54	80
2017	Compliance, inspection and enforcement	55	45
2017	Communications or public affairs	59	37
2017	Science and technology	58	78
2017	Administration and operations	60	187
2017	Human resources	40	36
2017	Financial management	47	28
2017	Real property	73	10
2017	Information management	46	28
2017	Information technology	45	38
2017	Evaluation	45	46
2017	Policy	46	87
2017	Project management	47	41
2017	Other services to the public	63	19
2017	None of the above	62	70
2014	Client contact centre	36	38
2014	Health care practitioners	56	132
2014	Federal regulators	56	103
2014	Compliance, inspection and enforcement	47	54
2014	Communications or public affairs	54	50
2014	Science and technology	44	95
2014	Administration and operations	49	221
2014	Human resources	37	40
2014	Financial management	49	65
2014	Real property	55	11
2014	Information management	48	48
2014	Information technology	61	46
2014	Evaluation	53	61
2014	Other services to the public	66	41
2014	None of the above	54	127

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Compliance, inspection and enforcement	45
2017	Access to information and privacy	13
2017	Human resources	36
2017	Financial management	28
2017	Real property	10
2017	Information management	28
2017	Data sciences	10
2017	Policy	87
2017	Project management	41
2017	None of the above	70

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	26	30
2017	Health care practitioners	17	99
2017	Federal regulators	15	80
2017	Compliance, inspection and enforcement	25	45
2017	Science and technology	14	78
2017	Administration and operations	12	187
2017	Information technology	19	38
2017	Evaluation	11	46
2017	Policy	11	87
2017	Project management	14	41
2017	None of the above	15	70
2014	Client contact centre	17	38
2014	Health care practitioners	13	132
2014	Federal regulators	8	103
2014	Compliance, inspection and enforcement	17	54
2014	Science and technology	13	95
2014	Administration and operations	11	221
2014	Human resources	15	40
2014	Financial management	14	65
2014	Information management	15	48
2014	Evaluation	8	61
2014	Other services to the public	13	41
2014	None of the above	10	127

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Client contact centre	96	4	34
2017	Health care practitioners	96	4	110
2017	Federal regulators	91	9	82
2017	Compliance, inspection and enforcement	92	8	48
2017	Communications or public affairs	86	14	42
2017	Access to information and privacy	66	34	15
2017	Science and technology	95	5	85
2017	Administration and operations	91	9	201
2017	Human resources	92	8	38
2017	Financial management	92	8	30
2017	Information management	93	7	29
2017	Information technology	94	6	42
2017	Evaluation	96	4	47
2017	Data sciences	91	9	10
2017	Policy	91	9	90
2017	Project management	90	10	45
2017	Other services to the public	100	0	20
2017	None of the above	87	13	75

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	19	22	22	6	13	15	4	51	23	139
2017	Health care practitioners	13	17	18	11	13	23	6	43	33	383
2017	Federal regulators	16	16	18	7	6	30	7	51	20	564
2017	Compliance, inspection and enforcement	12	16	16	4	7	38	8	52	19	393
2017	Communications or public affairs	12	18	20	8	6	28	8	47	22	224
2017	Access to information and privacy	18	18	26	2	2	24	10	55	5	60
2017	Security	16	16	16	9	24	14	5	39	41	37
2017	Science and technology	13	16	14	6	6	34	11	52	22	609
2017	Legal services	15	5	20	5	5	28	24	40	19	21
2017	Administration and operations	15	18	21	9	9	21	7	46	25	897
2017	Human resources	19	24	16	6	6	22	7	60	18	245
2017	Financial management	16	22	17	7	7	25	7	56	19	212
2017	Procurement	11	25	21	3	8	23	10	53	16	36
2017	Real property	30	12	25	3	7	20	2	54	14	51
2017	Materiel management	21	16	30	6	0	11	16	51	8	14
2017	Information management	22	19	16	9	9	20	6	55	23	162
2017	Information technology	18	22	19	6	6	23	7	56	16	216
2017	Evaluation	11	15	17	4	7	38	9	48	20	335
2017	Data sciences	18	11	15	4	3	40	10	56	14	97
2017	Policy	11	11	17	9	9	33	9	38	32	513
2017	Project management	13	14	22	7	8	28	7	42	24	230
2017	Other services to the public	18	22	13	5	6	28	7	63	17	88
2017	None of the above	19	14	20	7	11	24	6	47	24	357
2014	Client contact centre	12	18	22	4	12	25	7	45	23	178
2014	Health care practitioners	12	18	22	10	13	18	6	40	31	512
2014	Federal regulators	14	14	17	8	5	33	10	49	21	724
2014	Compliance, inspection and enforcement	11	15	16	6	5	37	9	49	21	430
2014	Communications or public affairs	11	17	17	7	7	33	8	48	24	262
2014	Access to information and privacy	9	11	19	11	8	36	6	34	33	36
2014	Security	14	27	16	9	7	20	7	56	22	51
2014	Science and technology	12	14	20	5	5	35	10	46	18	727
2014	Legal services	25	3	27	0	7	38	0	45	11	29
2014	Administration and operations	14	19	18	8	8	26	7	49	24	1151
2014	Human resources	20	21	18	10	5	22	5	55	20	297
2014	Financial management	15	21	21	7	6	21	9	52	19	297
2014	Procurement	9	32	22	7	3	22	5	56	14	39
2014	Real property	25	20	22	13	3	10	7	54	19	84
2014	Materiel management	21	21	26	0	0	0	32	61	0	13
2014	Information management	14	17	17	8	9	23	12	48	26	216
2014	Information technology	15	15	20	6	6	32	6	48	19	285
2014	Evaluation	12	11	16	5	6	38	12	45	22	416
2014	Other services to the public	17	20	17	6	10	23	7	53	23	165
2014	None of the above	10	15	20	8	8	33	6	41	26	624

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	27	35	20	5	10	3	0	64	16	139
2017	Health care practitioners	25	29	14	10	12	8	1	60	24	379
2017	Federal regulators	29	31	17	7	4	12	1	69	12	562
2017	Compliance, inspection and enforcement	23	40	15	5	5	11	2	72	11	392
2017	Communications or public affairs	28	36	17	6	4	8	2	71	11	224
2017	Access to information and privacy	38	32	13	3	2	8	3	80	5	60
2017	Security	25	28	16	7	22	0	3	54	30	37
2017	Science and technology	26	34	15	6	4	13	1	70	12	608
2017	Legal services	29	23	15	9	0	14	10	68	12	21
2017	Administration and operations	29	28	19	7	6	9	1	64	15	897
2017	Human resources	33	36	11	7	5	7	0	75	13	245
2017	Financial management	34	32	15	5	5	8	1	73	10	212
2017	Procurement	24	32	26	0	10	8	0	60	11	36
2017	Real property	43	28	18	6	2	4	0	73	8	51
2017	Materiel management	47	21	17	10	0	0	6	72	10	14
2017	Information management	37	28	15	5	7	7	1	70	13	162
2017	Information technology	37	31	17	4	6	6	0	71	11	217
2017	Evaluation	28	33	18	3	4	14	1	70	8	335
2017	Data sciences	31	31	19	6	2	9	2	70	9	97
2017	Policy	20	31	17	9	7	15	2	61	19	510
2017	Project management	29	26	20	8	6	11	2	62	16	230
2017	Other services to the public	47	14	15	2	4	12	6	74	7	89
2017	None of the above	30	23	18	7	8	13	1	61	18	356
2014	Client contact centre	16	36	21	5	9	12	2	60	16	178
2014	Health care practitioners	19	25	23	10	11	11	1	50	24	514
2014	Federal regulators	24	24	18	8	4	19	2	61	15	724
2014	Compliance, inspection and enforcement	21	33	22	4	4	15	1	64	9	430
2014	Communications or public affairs	20	29	20	7	5	16	3	60	15	262
2014	Access to information and privacy	23	17	22	14	0	19	6	53	18	36
2014	Security	24	30	23	11	5	7	0	58	17	51
2014	Science and technology	23	29	20	6	3	17	2	64	11	727
2014	Legal services	36	17	20	0	0	27	0	73	0	29
2014	Administration and operations	22	31	20	7	5	13	2	62	14	1151
2014	Human resources	30	32	17	6	3	10	2	71	10	297
2014	Financial management	24	31	17	6	5	14	2	66	13	296
2014	Procurement	15	34	19	7	5	15	5	60	16	39
2014	Real property	36	22	23	8	2	7	3	64	11	84
2014	Materiel management	37	31	16	6	0	0	10	76	7	13
2014	Information management	27	26	14	8	9	12	3	64	19	216
2014	Information technology	24	27	20	5	4	18	1	63	12	285
2014	Evaluation	22	22	18	6	4	25	3	62	14	414
2014	Other services to the public	22	29	16	10	8	13	1	60	22	165
2014	None of the above	17	26	22	8	6	19	1	55	18	623

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	20	49	21	3	6	1	1	70	8	138
2017	Health care practitioners	23	49	10	10	3	2	2	76	13	383
2017	Federal regulators	28	53	6	5	2	1	4	86	7	563
2017	Compliance, inspection and enforcement	22	54	9	8	4	1	3	79	12	392
2017	Communications or public affairs	24	51	6	9	2	2	6	82	11	224
2017	Access to information and privacy	27	52	13	7	0	0	0	80	7	60
2017	Security	32	55	4	0	0	0	9	95	0	38
2017	Science and technology	24	59	8	5	1	1	2	85	7	608
2017	Legal services	42	44	9	0	0	5	0	91	0	21
2017	Administration and operations	31	47	10	5	2	2	3	82	7	896
2017	Human resources	27	32	6	5	0	2	28	84	7	246
2017	Financial management	35	47	11	2	0	1	4	87	2	212
2017	Procurement	34	52	9	6	0	0	0	85	6	35
2017	Real property	34	50	5	2	4	2	3	88	7	51
2017	Materiel management	25	42	21	6	0	0	6	71	7	14
2017	Information management	39	43	8	5	3	1	1	84	8	162
2017	Information technology	35	45	10	4	0	2	3	84	5	216
2017	Evaluation	27	52	11	5	1	2	2	82	7	334
2017	Data sciences	19	49	12	9	3	3	4	74	13	97
2017	Policy	27	53	6	4	2	2	6	87	6	513
2017	Project management	28	50	8	7	2	3	3	82	10	230
2017	Other services to the public	17	55	12	7	2	5	2	77	9	88
2017	None of the above	34	41	12	5	3	2	4	79	8	357
2014	Client contact centre	23	50	16	6	0	3	2	77	6	178
2014	Health care practitioners	23	51	10	10	2	1	2	77	13	513
2014	Federal regulators	27	52	8	6	1	2	4	84	7	723
2014	Compliance, inspection and enforcement	21	56	11	6	2	1	3	80	8	430
2014	Communications or public affairs	22	50	8	11	2	1	6	78	13	262
2014	Access to information and privacy	19	53	19	3	0	5	0	77	3	36
2014	Security	27	57	7	2	2	3	2	89	4	51
2014	Science and technology	24	49	14	6	3	2	2	76	9	726
2014	Legal services	20	52	3	3	3	15	3	88	8	29
2014	Administration and operations	27	51	11	5	1	2	2	81	7	1150
2014	Human resources	36	35	7	3	1	0	18	87	5	297
2014	Financial management	36	49	7	3	1	1	3	89	4	297
2014	Procurement	12	66	17	0	2	0	2	80	2	39
2014	Real property	34	49	7	7	0	1	2	86	7	82
2014	Materiel management	26	59	16	0	0	0	0	84	0	13
2014	Information management	24	51	12	6	1	2	4	80	7	216
2014	Information technology	32	50	12	5	1	1	0	82	5	285
2014	Evaluation	23	54	12	7	1	2	2	79	8	416
2014	Other services to the public	28	48	12	4	1	5	2	81	5	164
2014	None of the above	26	52	9	5	2	2	5	83	7	624

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	14	26	25	7	5	17	5	52	16	139
2017	Health care practitioners	10	20	26	11	5	21	7	42	22	383
2017	Federal regulators	9	23	22	9	5	24	9	47	20	564
2017	Compliance, inspection and enforcement	5	23	19	8	8	30	8	44	25	392
2017	Communications or public affairs	7	18	22	8	2	33	11	44	17	224
2017	Access to information and privacy	13	22	28	2	0	30	5	54	3	60
2017	Security	9	27	17	0	26	8	13	45	33	38
2017	Science and technology	8	24	22	7	5	28	6	48	18	609
2017	Legal services	9	26	34	0	9	14	9	45	12	21
2017	Administration and operations	13	20	26	6	5	22	7	48	15	894
2017	Human resources	8	21	18	2	2	26	23	56	8	245
2017	Financial management	15	21	21	3	4	27	10	56	10	212
2017	Procurement	16	13	33	8	3	20	8	40	14	35
2017	Real property	11	15	27	5	4	23	15	42	15	51
2017	Materiel management	19	18	10	21	0	19	12	55	31	14
2017	Information management	14	30	15	6	8	21	6	61	19	162
2017	Information technology	12	23	25	6	5	21	8	48	16	216
2017	Evaluation	10	22	20	8	3	30	6	51	17	332
2017	Data sciences	9	18	17	7	2	38	9	50	17	96
2017	Policy	7	15	23	6	3	37	10	41	16	513
2017	Project management	10	22	19	7	5	32	6	51	18	229
2017	Other services to the public	7	35	14	13	2	25	5	59	21	88
2017	None of the above	15	17	19	8	5	26	9	51	20	356
2014	Client contact centre	6	23	30	10	4	17	11	40	19	178
2014	Health care practitioners	8	20	25	11	7	20	8	40	25	514
2014	Federal regulators	6	21	21	10	6	28	8	42	25	723
2014	Compliance, inspection and enforcement	6	17	23	10	5	30	9	37	26	429
2014	Communications or public affairs	6	15	21	8	5	33	12	38	24	262
2014	Access to information and privacy	9	20	16	8	8	33	6	47	27	36
2014	Security	2	21	36	9	4	18	10	32	18	51
2014	Science and technology	8	18	26	8	5	28	7	40	20	727
2014	Legal services	7	13	35	4	7	31	3	31	16	29
2014	Administration and operations	9	20	25	8	5	25	8	43	20	1150
2014	Human resources	13	18	21	4	2	19	24	54	10	297
2014	Financial management	13	23	24	7	5	20	9	51	16	297
2014	Procurement	0	12	44	7	5	20	12	18	18	39
2014	Real property	20	26	21	7	2	13	9	60	12	84
2014	Materiel management	36	32	21	0	0	5	5	76	0	13
2014	Information management	7	17	27	6	5	24	14	39	18	215
2014	Information technology	11	17	28	8	6	24	7	40	19	285
2014	Evaluation	7	20	23	11	6	26	8	41	25	416
2014	Other services to the public	15	22	24	11	7	16	6	47	23	165
2014	None of the above	7	18	24	8	5	29	10	41	20	623

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	39	35	12	1	3	9	1	82	5	139
2017	Health care practitioners	34	32	13	7	3	10	2	74	11	384
2017	Federal regulators	40	30	11	5	1	8	4	80	7	563
2017	Compliance, inspection and enforcement	37	35	10	4	4	8	3	81	8	392
2017	Communications or public affairs	35	30	8	7	1	12	6	80	10	224
2017	Access to information and privacy	57	25	5	3	0	8	2	91	3	60
2017	Security	31	29	9	0	3	19	9	84	3	38
2017	Science and technology	40	36	9	3	2	8	2	85	5	608
2017	Legal services	42	28	9	0	0	15	5	89	0	21
2017	Administration and operations	45	28	10	2	2	9	3	83	5	895
2017	Human resources	36	18	7	1	1	9	27	84	4	246
2017	Financial management	49	29	10	2	2	4	4	85	5	212
2017	Procurement	26	32	27	3	0	9	3	66	3	35
2017	Real property	39	32	12	5	0	9	3	81	6	51
2017	Materiel management	17	46	14	0	0	6	16	81	0	14
2017	Information management	45	32	8	4	4	5	1	83	9	162
2017	Information technology	43	32	9	2	0	10	3	87	3	216
2017	Evaluation	45	31	9	3	1	10	2	86	4	335
2017	Data sciences	41	34	9	3	0	11	2	86	4	97
2017	Policy	36	28	12	4	2	13	6	79	7	512
2017	Project management	39	32	10	2	1	12	3	84	4	230
2017	Other services to the public	46	18	14	2	0	19	1	80	3	87
2017	None of the above	40	28	12	3	1	11	5	81	6	357
2014	Client contact centre	24	43	19	4	2	7	1	72	7	178
2014	Health care practitioners	28	33	15	6	3	12	3	72	11	514
2014	Federal regulators	38	32	11	4	1	10	5	81	6	724
2014	Compliance, inspection and enforcement	34	39	12	3	1	7	4	82	5	430
2014	Communications or public affairs	34	25	14	4	1	15	6	75	7	262
2014	Access to information and privacy	28	30	11	8	0	22	0	75	11	36
2014	Security	32	38	13	8	0	5	3	77	9	51
2014	Science and technology	36	35	11	2	1	11	3	84	3	726
2014	Legal services	26	35	24	0	0	11	3	72	0	29
2014	Administration and operations	39	33	12	3	2	9	3	81	6	1150
2014	Human resources	46	22	6	2	1	5	18	89	3	297
2014	Financial management	46	29	12	2	2	5	3	82	5	297
2014	Procurement	22	44	17	2	3	10	2	75	6	39
2014	Real property	50	28	14	0	3	3	2	82	3	83
2014	Materiel management	31	42	15	0	0	11	0	83	0	13
2014	Information management	36	33	13	3	4	8	4	78	8	216
2014	Information technology	43	30	10	2	2	12	0	84	5	285
2014	Evaluation	33	32	11	4	2	14	3	79	7	415
2014	Other services to the public	36	28	16	7	4	7	2	70	12	165
2014	None of the above	32	32	13	4	3	11	5	76	8	624

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	33	37	15	2	3	9	1	78	5	139
2017	Health care practitioners	23	31	17	7	5	14	2	64	15	382
2017	Federal regulators	28	32	15	6	2	13	4	72	10	561
2017	Compliance, inspection and enforcement	25	34	15	5	3	15	3	71	10	393
2017	Communications or public affairs	27	32	11	5	2	17	6	77	9	222
2017	Access to information and privacy	43	34	6	3	0	14	0	89	3	60
2017	Security	22	34	11	7	0	17	9	75	10	38
2017	Science and technology	28	35	12	5	3	15	2	76	9	607
2017	Legal services	28	38	19	0	0	15	0	78	0	21
2017	Administration and operations	34	30	14	4	2	13	3	76	7	894
2017	Human resources	25	23	12	1	0	13	27	78	2	246
2017	Financial management	44	29	13	1	3	6	3	80	5	211
2017	Procurement	20	35	30	2	0	10	3	63	2	36
2017	Real property	40	21	17	3	4	11	3	72	9	50
2017	Materiel management	17	46	5	10	0	6	16	81	12	14
2017	Information management	35	31	12	6	4	11	1	75	10	161
2017	Information technology	35	31	15	3	0	13	3	79	4	216
2017	Evaluation	32	29	13	5	1	17	2	76	8	333
2017	Data sciences	34	33	9	2	2	18	2	84	5	97
2017	Policy	28	25	14	7	3	16	6	68	13	510
2017	Project management	34	28	14	4	3	14	3	75	8	230
2017	Other services to the public	41	19	14	7	1	18	1	73	9	88
2017	None of the above	33	27	14	6	2	15	3	73	10	356
2014	Client contact centre	19	39	18	6	4	12	2	67	12	177
2014	Health care practitioners	19	34	17	8	4	16	2	65	14	512
2014	Federal regulators	27	32	15	5	2	14	4	73	9	724
2014	Compliance, inspection and enforcement	26	34	13	4	2	17	4	76	8	429
2014	Communications or public affairs	32	27	13	4	3	14	7	74	9	261
2014	Access to information and privacy	23	33	17	6	0	22	0	72	7	36
2014	Security	21	31	19	14	2	12	2	60	18	51
2014	Science and technology	27	32	13	5	2	17	3	74	9	726
2014	Legal services	31	25	20	6	0	14	3	68	7	29
2014	Administration and operations	30	33	16	4	2	12	2	74	7	1149
2014	Human resources	33	26	12	2	1	9	17	79	5	297
2014	Financial management	37	32	14	3	1	9	3	79	5	297
2014	Procurement	16	45	15	10	5	7	2	67	16	39
2014	Real property	38	32	17	4	3	3	2	74	8	83
2014	Materiel management	21	36	37	0	0	5	0	61	0	13
2014	Information management	30	31	15	4	4	14	4	73	9	216
2014	Information technology	34	28	18	4	2	15	0	72	6	284
2014	Evaluation	25	32	13	7	4	17	2	70	13	416
2014	Other services to the public	28	31	18	7	4	10	2	67	12	164
2014	None of the above	20	30	15	6	5	18	5	66	15	621

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Client contact centre	14	86	138
2017	Health care practitioners	11	89	377
2017	Federal regulators	9	91	562
2017	Compliance, inspection and enforcement	8	92	392
2017	Communications or public affairs	9	91	223
2017	Access to information and privacy	15	85	60
2017	Science and technology	7	93	607
2017	Legal services	0	100	21
2017	Administration and operations	12	88	895
2017	Human resources	6	94	246
2017	Financial management	8	92	211
2017	Real property	10	90	51
2017	Information management	9	91	159
2017	Information technology	9	91	217
2017	Evaluation	10	90	335
2017	Policy	9	91	513
2017	Project management	12	88	230
2017	Other services to the public	9	91	89
2017	None of the above	9	91	355
2014	Client contact centre	6	94	177
2014	Health care practitioners	10	90	512
2014	Federal regulators	7	93	720
2014	Compliance, inspection and enforcement	7	93	429
2014	Communications or public affairs	9	91	261
2014	Science and technology	6	94	722
2014	Legal services	0	100	29
2014	Administration and operations	8	92	1146
2014	Human resources	5	95	297
2014	Financial management	8	92	296
2014	Procurement	15	85	39
2014	Real property	5	95	84
2014	Materiel management	0	100	12
2014	Information management	8	92	215
2014	Information technology	8	92	285
2014	Evaluation	7	93	414
2014	Other services to the public	8	92	165
2014	None of the above	8	92	622

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	45	18
2017	Health care practitioners	40	41
2017	Federal regulators	31	50
2017	Compliance, inspection and enforcement	23	31
2017	Communications or public affairs	40	20
2017	Science and technology	36	43
2017	Administration and operations	41	109
2017	Information technology	24	20
2017	Evaluation	38	31
2017	Policy	31	45
2017	Project management	39	28
2017	None of the above	31	35
2014	Health care practitioners	29	47
2014	Federal regulators	31	44
2014	Compliance, inspection and enforcement	34	28
2014	Communications or public affairs	46	21
2014	Science and technology	23	47
2014	Administration and operations	48	85
2014	Human resources	37	16
2014	Financial management	34	24
2014	Information management	36	17
2014	Information technology	27	22
2014	Evaluation	30	30
2014	None of the above	32	48

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	69	18
2017	Health care practitioners	49	41
2017	Federal regulators	92	50
2017	Compliance, inspection and enforcement	94	31
2017	Communications or public affairs	85	20
2017	Science and technology	89	43
2017	Administration and operations	74	109
2017	Human resources	86	15
2017	Financial management	94	16
2017	Information management	86	15
2017	Information technology	75	20
2017	Evaluation	84	31
2017	Policy	89	45
2017	Project management	82	28
2017	Other services to the public	81	11
2017	None of the above	75	35
2014	Client contact centre	82	11
2014	Health care practitioners	57	47
2014	Federal regulators	85	44
2014	Compliance, inspection and enforcement	71	28
2014	Communications or public affairs	95	21
2014	Science and technology	81	47
2014	Administration and operations	71	85
2014	Human resources	87	16
2014	Financial management	87	24
2014	Information management	100	17
2014	Information technology	82	22
2014	Evaluation	100	30
2014	Other services to the public	72	13
2014	None of the above	82	48

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Federal regulators	50
2017	Compliance, inspection and enforcement	31
2017	Communications or public affairs	20
2017	Human resources	15
2017	Information management	15
2017	Evaluation	31
2017	Other services to the public	11
2017	None of the above	35
2014	Client contact centre	11
2014	Communications or public affairs	21
2014	Science and technology	47
2014	Information management	17
2014	Other services to the public	13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	14	41
2017	Federal regulators	0	50
2017	Compliance, inspection and enforcement	0	31
2017	Communications or public affairs	0	20
2017	Science and technology	0	43
2017	Administration and operations	0	109
2017	Human resources	0	15
2017	Financial management	0	16
2017	Information management	0	15
2017	Information technology	0	20
2017	Evaluation	0	31
2017	Policy	0	45
2017	Other services to the public	0	11
2017	None of the above	0	35
2014	Client contact centre	0	11
2014	Health care practitioners	14	47
2014	Federal regulators	0	44
2014	Compliance, inspection and enforcement	0	28
2014	Communications or public affairs	0	21
2014	Science and technology	0	47
2014	Human resources	0	16
2014	Financial management	0	24
2014	Information management	0	17
2014	Information technology	0	22
2014	Evaluation	0	30
2014	None of the above	0	48

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	17	41
2017	Science and technology	14	43
2017	Administration and operations	7	109
2017	Other services to the public	0	11
2014	Health care practitioners	10	47
2014	Federal regulators	0	44
2014	Human resources	0	16
2014	Evaluation	0	30
2014	Other services to the public	0	13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	34	18
2017	Health care practitioners	19	41
2017	Administration and operations	7	109
2017	Human resources	0	15
2017	Information management	0	15
2017	Policy	0	45
2014	Health care practitioners	19	47
2014	Communications or public affairs	0	21
2014	Administration and operations	6	85
2014	Human resources	0	16
2014	Financial management	0	24
2014	Information management	0	17
2014	Information technology	0	22
2014	Evaluation	0	30

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	0	31
2017	Administration and operations	8	109
2017	Financial management	0	16
2017	Information management	0	15
2017	Evaluation	0	31
2017	Other services to the public	0	11
2014	Client contact centre	0	11
2014	Health care practitioners	12	47
2014	Science and technology	13	47
2014	Administration and operations	9	85
2014	Evaluation	0	30

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	34	18
2017	Health care practitioners	53	41
2017	Federal regulators	31	50
2017	Compliance, inspection and enforcement	32	31
2017	Science and technology	28	42
2017	Administration and operations	22	107
2017	Human resources	34	15
2017	Financial management	37	16
2017	Information technology	40	20
2017	Evaluation	30	30
2017	Policy	33	44
2017	Project management	31	28
2017	None of the above	26	35
2014	Health care practitioners	45	48
2014	Federal regulators	20	44
2014	Compliance, inspection and enforcement	21	28
2014	Science and technology	27	47
2014	Administration and operations	23	85
2014	Financial management	29	24
2014	Information technology	29	22
2014	Evaluation	26	31
2014	None of the above	22	47

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	27	41
2017	Federal regulators	32	50
2017	Compliance, inspection and enforcement	29	31
2017	Science and technology	29	42
2017	Administration and operations	21	107
2017	Information technology	26	20
2017	Evaluation	23	30
2017	Policy	18	44
2017	Project management	28	28
2017	None of the above	20	35
2014	Health care practitioners	18	48
2014	Federal regulators	29	44
2014	Science and technology	21	47
2014	Administration and operations	14	85
2014	Evaluation	32	31

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	30	18
2017	Health care practitioners	25	41
2017	Federal regulators	16	50
2017	Science and technology	17	42
2017	Administration and operations	7	107
2017	Information technology	25	20
2017	Evaluation	17	30
2017	Policy	15	44
2014	Health care practitioners	22	48
2014	Federal regulators	25	44
2014	Communications or public affairs	0	21
2014	Science and technology	16	47
2014	Administration and operations	12	85
2014	Evaluation	23	31
2014	None of the above	16	47

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	0	18
2017	Science and technology	12	42
2017	Administration and operations	8	107
2017	Human resources	0	15
2017	Information management	0	15
2017	Other services to the public	0	11
2014	Administration and operations	7	85
2014	None of the above	0	47

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	24	41
2017	Federal regulators	25	50
2017	Science and technology	21	42
2017	Administration and operations	18	107
2017	Human resources	36	15
2017	Policy	31	44
2017	Project management	36	28
2017	Other services to the public	43	11
2017	None of the above	17	35
2014	Health care practitioners	24	48
2014	Federal regulators	27	44
2014	Compliance, inspection and enforcement	38	28
2014	Communications or public affairs	38	21
2014	Science and technology	16	47
2014	Administration and operations	28	85
2014	Human resources	32	16
2014	Evaluation	25	31
2014	Other services to the public	49	13
2014	None of the above	26	47

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	32	18
2017	Health care practitioners	23	41
2017	Federal regulators	18	50
2017	Compliance, inspection and enforcement	33	31
2017	Science and technology	30	42
2017	Administration and operations	21	107
2017	Information technology	26	20
2017	Evaluation	17	30
2017	Policy	20	44
2017	Project management	21	28
2017	None of the above	17	35
2014	Health care practitioners	22	48
2014	Federal regulators	28	44
2014	Communications or public affairs	27	21
2014	Administration and operations	20	85
2014	Human resources	0	16
2014	None of the above	20	47

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Client contact centre	18
2017	Health care practitioners	41
2017	Communications or public affairs	20
2017	Science and technology	42
2017	Human resources	15
2017	Financial management	16
2017	Information management	15
2017	Information technology	20
2017	Other services to the public	11
2017	None of the above	35
2014	Client contact centre	11
2014	Federal regulators	44
2014	Compliance, inspection and enforcement	28
2014	Science and technology	47
2014	Human resources	16
2014	Information management	17
2014	Information technology	22
2014	Evaluation	31
2014	Other services to the public	13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	Health care practitioners	41
2017	Federal regulators	50
2017	Communications or public affairs	20
2017	Administration and operations	107
2017	Human resources	15
2017	Information management	15
2017	Information technology	20
2017	Evaluation	30
2017	Policy	44
2017	None of the above	35

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Administration and operations	8	107
2017	Information management	0	15
2017	Evaluation	0	30
2017	Policy	15	44
2014	Health care practitioners	11	48
2014	Federal regulators	11	44
2014	Compliance, inspection and enforcement	0	28
2014	Communications or public affairs	27	21
2014	Evaluation	0	31
2014	None of the above	10	47

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Federal regulators	14	50
2017	Compliance, inspection and enforcement	40	31
2017	Communications or public affairs	26	20
2017	Science and technology	12	42
2017	Administration and operations	21	107
2017	Evaluation	16	30
2017	Policy	24	44
2017	Project management	36	28
2014	Health care practitioners	12	48
2014	Federal regulators	18	44
2014	Compliance, inspection and enforcement	24	28
2014	Communications or public affairs	27	21
2014	Science and technology	21	47
2014	Administration and operations	9	85
2014	None of the above	18	47

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Client contact centre	18
2017	Health care practitioners	41
2017	Federal regulators	50
2017	Compliance, inspection and enforcement	31
2017	Science and technology	42
2017	Administration and operations	107
2017	Financial management	16
2017	Information management	15
2017	Information technology	20
2017	Evaluation	30
2017	Policy	44
2017	Other services to the public	11
2017	None of the above	35

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Federal regulators	15	50
2017	Communications or public affairs	25	20
2017	Administration and operations	19	107
2017	Human resources	32	15
2017	Project management	18	28
2017	Other services to the public	0	11
2017	None of the above	25	35
2014	Client contact centre	43	11
2014	Administration and operations	20	85
2014	Human resources	31	16
2014	Financial management	29	24
2014	Information management	48	17
2014	Information technology	23	22
2014	Evaluation	22	31
2014	None of the above	15	47

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Client contact centre	18
2017	Federal regulators	50
2017	Compliance, inspection and enforcement	31
2017	Communications or public affairs	20
2017	Science and technology	42
2017	Administration and operations	107
2017	Human resources	15
2017	Financial management	16
2017	Information management	15
2017	Information technology	20
2017	Evaluation	30
2017	Policy	44
2017	Project management	28
2017	None of the above	35
2014	Health care practitioners	48
2014	Federal regulators	44
2014	Compliance, inspection and enforcement	28
2014	Communications or public affairs	21
2014	Science and technology	47
2014	Administration and operations	85
2014	Human resources	16
2014	Financial management	24
2014	Information management	17
2014	Information technology	22
2014	Evaluation	31
2014	Other services to the public	13
2014	None of the above	47

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	13	41
2017	Federal regulators	16	50
2017	Communications or public affairs	30	20
2017	Science and technology	29	42
2017	Administration and operations	20	107
2017	Policy	16	44
2017	None of the above	32	35
2014	Health care practitioners	34	48
2014	Federal regulators	20	44
2014	Compliance, inspection and enforcement	34	28
2014	Communications or public affairs	40	21
2014	Science and technology	37	47
2014	Administration and operations	29	85
2014	Financial management	34	24
2014	Information management	42	17
2014	Information technology	42	22
2014	Evaluation	19	31
2014	Other services to the public	39	13
2014	None of the above	29	47

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	41	18
2017	Health care practitioners	28	41
2017	Federal regulators	26	50
2017	Communications or public affairs	40	20
2017	Science and technology	33	44
2017	Administration and operations	30	108
2017	Human resources	45	15
2017	Financial management	49	16
2017	Information management	46	15
2017	Evaluation	26	31
2017	Policy	22	45
2017	Project management	32	28
2017	Other services to the public	46	11
2017	None of the above	22	35
2014	Client contact centre	42	11
2014	Health care practitioners	37	47
2014	Federal regulators	18	44
2014	Science and technology	23	47
2014	Administration and operations	26	84
2014	Human resources	31	16
2014	Financial management	37	24
2014	Information management	34	17
2014	Information technology	27	22
2014	Evaluation	16	30
2014	None of the above	22	48

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Federal regulators	14	50
2017	Compliance, inspection and enforcement	0	31
2017	Administration and operations	15	108
2017	Financial management	30	16
2014	Health care practitioners	18	47
2014	Federal regulators	11	44
2014	Compliance, inspection and enforcement	17	28
2014	Science and technology	19	47
2014	Administration and operations	12	84
2014	Information management	28	17
2014	Evaluation	17	30
2014	None of the above	11	48

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Other services to the public	0	11
2014	Health care practitioners	10	47
2014	Human resources	0	16
2014	Other services to the public	0	13
2014	None of the above	11	48

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Federal regulators	22	50
2017	Science and technology	11	44
2017	Administration and operations	15	108
2017	Project management	18	28
2017	Other services to the public	0	11
2017	None of the above	20	35
2014	Health care practitioners	17	47
2014	Science and technology	14	47
2014	Administration and operations	16	84
2014	Human resources	0	16
2014	Information management	36	17
2014	Evaluation	23	30
2014	None of the above	22	48

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Federal regulators	11	50
2017	Compliance, inspection and enforcement	0	31
2017	Administration and operations	5	108
2017	Information management	0	15
2017	Evaluation	0	31
2017	Other services to the public	0	11
2014	Compliance, inspection and enforcement	0	28
2014	Communications or public affairs	0	21
2014	Administration and operations	7	84

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	0	44
2017	Policy	0	45
2017	Other services to the public	0	11
2014	Health care practitioners	0	47
2014	Communications or public affairs	0	21
2014	Science and technology	10	47
2014	Administration and operations	8	84
2014	None of the above	10	48

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	17	41
2017	Federal regulators	9	50
2017	Compliance, inspection and enforcement	0	31
2017	Science and technology	11	44
2017	Administration and operations	7	108
2017	Other services to the public	0	11
2014	Administration and operations	8	84
2014	Other services to the public	0	13

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Federal regulators	12	50
2017	Administration and operations	8	108
2017	Human resources	0	15
2017	Policy	15	45
2017	Other services to the public	0	11
2014	Client contact centre	0	11
2014	Health care practitioners	0	47
2014	Federal regulators	0	44
2014	Science and technology	11	47
2014	Administration and operations	9	84
2014	Evaluation	0	30

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	54	18
2017	Health care practitioners	45	41
2017	Federal regulators	39	50
2017	Compliance, inspection and enforcement	75	31
2017	Communications or public affairs	36	20
2017	Science and technology	59	44
2017	Administration and operations	49	108
2017	Human resources	46	15
2017	Financial management	45	16
2017	Information management	40	15
2017	Information technology	74	19
2017	Evaluation	65	31
2017	Policy	57	45
2017	Project management	61	28
2017	Other services to the public	54	11
2017	None of the above	53	35
2014	Health care practitioners	49	47
2014	Federal regulators	70	44
2014	Compliance, inspection and enforcement	56	28
2014	Communications or public affairs	59	21
2014	Science and technology	56	47
2014	Administration and operations	54	84
2014	Human resources	63	16
2014	Financial management	50	24
2014	Information management	42	17
2014	Information technology	60	22
2014	Evaluation	57	30
2014	Other services to the public	63	13
2014	None of the above	41	48

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	0	17
2017	Federal regulators	12	49
2017	Compliance, inspection and enforcement	0	30
2017	Administration and operations	7	105
2017	Policy	0	45
2017	Project management	0	25
2017	None of the above	0	32
2014	Communications or public affairs	0	21
2014	Administration and operations	7	77
2014	Other services to the public	0	12

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	28	17
2017	Health care practitioners	18	40
2017	Federal regulators	12	49
2017	Communications or public affairs	28	18
2017	Science and technology	18	44
2017	Administration and operations	17	105
2017	Information management	0	13
2017	None of the above	18	32
2014	Health care practitioners	11	46
2014	Federal regulators	11	43
2014	Administration and operations	12	77
2014	Evaluation	26	27

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	0	17
2017	Compliance, inspection and enforcement	0	30
2017	Administration and operations	5	105
2017	Human resources	0	14
2017	Information technology	0	18
2017	None of the above	0	32
2014	Communications or public affairs	0	21
2014	Human resources	0	15
2014	Financial management	0	22
2014	Information management	0	13
2014	Evaluation	0	27
2014	Other services to the public	0	12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Client contact centre	17
2017	Compliance, inspection and enforcement	30
2017	Communications or public affairs	18
2017	Human resources	14
2017	Financial management	15
2017	Evaluation	30
2017	Policy	45
2017	Project management	25
2017	None of the above	32
2014	Communications or public affairs	21
2014	Human resources	15
2014	Financial management	22
2014	Information management	13
2014	Other services to the public	12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	Client contact centre	17
2017	Health care practitioners	40
2017	Federal regulators	49
2017	Compliance, inspection and enforcement	30
2017	Communications or public affairs	18
2017	Human resources	14
2017	Information management	13
2017	Other services to the public	11
2014	Communications or public affairs	21
2014	Human resources	15
2014	Financial management	22
2014	Information management	13
2014	Other services to the public	12
2014	None of the above	43

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Administration and operations	5	105
2017	Human resources	0	14
2017	Information management	0	13
2017	Information technology	0	18
2017	Policy	0	45
2017	Project management	0	25
2017	Other services to the public	0	11
2017	None of the above	0	32
2014	Administration and operations	8	77
2014	Information management	0	13
2014	Information technology	0	21

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	0	17
2017	Federal regulators	19	49
2017	Science and technology	13	44
2017	Administration and operations	15	105
2017	Financial management	0	15
2017	Policy	13	45
2014	Administration and operations	13	77
2014	Financial management	0	22
2014	Information management	0	13
2014	Other services to the public	0	12

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	15	44
2017	Administration and operations	13	105
2017	Information technology	0	18
2017	Evaluation	17	30
2014	Health care practitioners	14	46
2014	Science and technology	14	42
2014	Administration and operations	18	77

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Federal regulators	12	49
2017	Compliance, inspection and enforcement	16	30
2017	Science and technology	17	44
2017	Administration and operations	11	105
2017	Other services to the public	0	11
2014	Health care practitioners	0	46
2014	Federal regulators	11	43
2014	Administration and operations	9	77
2014	Evaluation	0	27

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	13	40
2017	Federal regulators	25	49
2017	Compliance, inspection and enforcement	30	30
2017	Science and technology	35	44
2017	Administration and operations	24	105
2017	Human resources	34	14
2017	Financial management	33	15
2017	Policy	32	45
2014	Health care practitioners	26	46
2014	Federal regulators	18	43
2014	Compliance, inspection and enforcement	28	27
2014	Communications or public affairs	23	21
2014	Science and technology	16	42
2014	Administration and operations	24	77
2014	Financial management	22	22
2014	Information technology	33	21
2014	Evaluation	30	27
2014	None of the above	20	43

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	0	17
2017	Communications or public affairs	0	18
2017	Administration and operations	12	105
2017	Information management	0	13
2017	Information technology	0	18
2017	Evaluation	0	30
2017	Policy	11	45
2017	None of the above	0	32
2014	Health care practitioners	10	46
2014	Compliance, inspection and enforcement	18	27
2014	Communications or public affairs	32	21
2014	Administration and operations	10	77
2014	None of the above	13	43

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	50	17
2017	Health care practitioners	40	40
2017	Federal regulators	45	49
2017	Compliance, inspection and enforcement	42	30
2017	Communications or public affairs	50	18
2017	Science and technology	56	44
2017	Administration and operations	36	105
2017	Human resources	68	14
2017	Financial management	59	15
2017	Information management	39	13
2017	Information technology	32	18
2017	Evaluation	30	30
2017	Policy	43	45
2017	Project management	44	25
2017	None of the above	29	32
2014	Health care practitioners	40	46
2014	Federal regulators	52	43
2014	Compliance, inspection and enforcement	42	27
2014	Communications or public affairs	64	21
2014	Science and technology	49	42
2014	Administration and operations	55	77
2014	Human resources	32	15
2014	Financial management	45	22
2014	Information management	77	13
2014	Information technology	47	21
2014	Evaluation	33	27
2014	Other services to the public	54	12
2014	None of the above	49	43

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Client contact centre	17
2017	Compliance, inspection and enforcement	30
2017	Administration and operations	105
2017	Information management	13
2017	Information technology	18
2017	Evaluation	30
2017	Policy	45
2017	Project management	25
2017	Other services to the public	11
2017	None of the above	32
2014	Health care practitioners	46
2014	Science and technology	42
2014	Human resources	15
2014	Information management	13
2014	Information technology	21
2014	Evaluation	27
2014	None of the above	43

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	63	17
2017	Health care practitioners	63	40
2017	Federal regulators	63	49
2017	Compliance, inspection and enforcement	77	30
2017	Communications or public affairs	61	18
2017	Science and technology	55	44
2017	Administration and operations	62	105
2017	Human resources	50	14
2017	Financial management	61	15
2017	Information management	45	13
2017	Information technology	78	18
2017	Evaluation	70	30
2017	Policy	78	45
2017	Project management	57	25
2017	None of the above	68	32
2014	Health care practitioners	67	46
2014	Federal regulators	68	43
2014	Compliance, inspection and enforcement	61	27
2014	Communications or public affairs	54	21
2014	Science and technology	62	42
2014	Administration and operations	61	77
2014	Human resources	58	15
2014	Financial management	48	22
2014	Information management	40	13
2014	Information technology	67	21
2014	Evaluation	70	27
2014	Other services to the public	93	12
2014	None of the above	68	43

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Client contact centre	17
2017	Health care practitioners	40
2017	Communications or public affairs	18
2017	Human resources	14
2017	Financial management	15
2017	Information management	13
2017	Information technology	18
2017	Evaluation	30
2017	Policy	45
2017	Project management	25
2017	Other services to the public	11
2017	None of the above	32

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Health care practitioners	16	40
2017	Federal regulators	18	49
2017	Science and technology	15	44
2017	Administration and operations	8	105
2017	Human resources	0	14
2017	Information management	0	13
2017	Policy	11	45
2017	None of the above	17	32
2014	Science and technology	12	42
2014	Administration and operations	15	77
2014	Financial management	23	22

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Client contact centre	95	5	18
2017	Health care practitioners	94	6	41
2017	Federal regulators	90	10	50
2017	Compliance, inspection and enforcement	90	10	31
2017	Communications or public affairs	95	5	20
2017	Science and technology	91	9	44
2017	Administration and operations	85	15	109
2017	Human resources	79	21	15
2017	Financial management	92	8	16
2017	Information management	79	21	15
2017	Information technology	85	15	19
2017	Evaluation	93	7	31
2017	Policy	96	4	45
2017	Project management	79	21	28
2017	Other services to the public	88	12	11
2017	None of the above	86	14	35

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	23	19	26	1	5	22	4	57	9	138
2017	Health care practitioners	16	11	25	2	6	34	6	45	13	381
2017	Federal regulators	16	16	18	4	2	33	10	57	11	564
2017	Compliance, inspection and enforcement	11	17	15	2	4	43	8	58	12	393
2017	Communications or public affairs	12	15	22	4	1	34	12	51	9	223
2017	Access to information and privacy	23	21	14	2	1	29	10	73	5	60
2017	Security	9	23	23	0	20	22	5	43	27	37
2017	Science and technology	15	17	16	3	3	38	10	59	10	609
2017	Legal services	9	15	29	0	0	23	24	45	0	21
2017	Administration and operations	18	18	23	3	4	27	7	55	11	895
2017	Human resources	19	20	18	3	4	28	9	61	11	245
2017	Financial management	17	19	16	1	6	32	9	62	11	212
2017	Procurement	17	16	30	0	0	34	3	52	0	36
2017	Real property	24	17	22	2	4	28	4	59	8	51
2017	Materiel management	21	16	18	0	0	16	29	67	0	14
2017	Information management	25	18	21	1	6	22	7	61	9	161
2017	Information technology	18	19	21	2	2	32	6	60	6	217
2017	Evaluation	9	14	18	4	2	42	10	49	12	333
2017	Data sciences	14	13	15	0	0	47	10	64	0	97
2017	Policy	11	10	19	5	3	44	7	44	17	513
2017	Project management	13	10	23	4	4	38	7	43	15	230
2017	Other services to the public	19	16	13	4	3	39	4	63	13	89
2017	None of the above	24	14	21	2	4	30	6	58	9	357
2014	Client contact centre	11	21	24	1	4	32	8	52	8	178
2014	Health care practitioners	14	17	25	4	3	29	8	49	12	513
2014	Federal regulators	14	14	16	2	2	40	12	58	9	723
2014	Compliance, inspection and enforcement	11	13	17	2	2	45	9	53	10	430
2014	Communications or public affairs	11	12	17	2	4	46	9	49	13	262
2014	Access to information and privacy	14	11	19	3	0	47	6	54	6	36
2014	Security	14	20	29	4	0	26	7	52	5	50
2014	Science and technology	13	12	16	3	2	42	11	54	11	726
2014	Legal services	25	7	27	0	3	37	0	51	5	29
2014	Administration and operations	15	17	23	3	3	31	8	53	9	1148
2014	Human resources	20	21	18	2	3	31	5	63	8	296
2014	Financial management	16	18	22	5	3	29	7	53	13	297
2014	Procurement	8	22	34	5	3	20	10	41	11	39
2014	Real property	22	23	22	2	1	21	9	64	4	84
2014	Materiel management	26	27	32	0	0	5	10	62	0	13
2014	Information management	16	18	19	4	5	27	12	56	13	216
2014	Information technology	17	11	23	2	3	38	6	49	9	285
2014	Evaluation	11	13	15	2	4	44	10	53	14	415
2014	Other services to the public	20	18	20	4	5	27	6	57	13	165
2014	None of the above	12	12	23	4	3	38	8	45	13	624

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	32	33	18	3	5	9	1	72	8	138
2017	Health care practitioners	30	29	20	4	5	13	1	67	10	378
2017	Federal regulators	31	32	14	4	1	15	1	76	7	562
2017	Compliance, inspection and enforcement	26	38	14	2	3	14	1	76	7	393
2017	Communications or public affairs	28	37	15	5	1	10	4	75	7	223
2017	Access to information and privacy	38	30	12	2	0	12	7	83	2	59
2017	Security	24	32	18	0	19	5	3	60	21	38
2017	Science and technology	29	36	15	2	2	14	1	77	6	607
2017	Legal services	20	24	31	5	0	9	11	55	6	20
2017	Administration and operations	33	28	20	3	4	12	1	70	8	895
2017	Human resources	36	33	12	4	2	10	3	79	7	246
2017	Financial management	36	32	13	1	5	11	0	77	7	212
2017	Procurement	23	42	19	3	3	10	0	73	6	36
2017	Real property	44	28	15	6	2	5	0	76	8	51
2017	Materiel management	47	29	14	0	0	0	10	84	0	14
2017	Information management	39	30	16	2	6	5	3	75	8	161
2017	Information technology	34	36	20	1	2	7	1	75	4	216
2017	Evaluation	30	31	16	4	1	17	1	74	7	332
2017	Data sciences	33	33	13	4	0	15	2	79	5	96
2017	Policy	24	33	15	5	3	18	2	71	10	513
2017	Project management	29	31	16	3	5	15	2	72	10	230
2017	Other services to the public	37	23	14	5	2	19	0	74	8	89
2017	None of the above	35	24	18	2	3	15	2	71	7	357
2014	Client contact centre	17	37	21	3	3	17	2	67	7	178
2014	Health care practitioners	25	28	20	5	4	16	2	65	10	515
2014	Federal regulators	26	27	16	3	2	22	3	72	7	723
2014	Compliance, inspection and enforcement	23	33	16	3	2	20	2	72	7	429
2014	Communications or public affairs	24	31	14	4	3	21	2	72	9	262
2014	Access to information and privacy	25	31	13	0	0	30	0	81	0	36
2014	Security	23	31	23	6	2	14	2	64	9	50
2014	Science and technology	26	29	18	3	2	20	2	70	6	727
2014	Legal services	35	25	16	0	3	20	0	75	4	29
2014	Administration and operations	28	29	21	2	2	16	2	68	6	1150
2014	Human resources	33	33	18	2	1	10	2	76	3	297
2014	Financial management	29	27	18	4	3	18	1	70	9	296
2014	Procurement	17	27	24	5	5	20	2	56	13	39
2014	Real property	34	31	21	0	2	10	3	74	2	84
2014	Materiel management	44	11	22	0	0	12	11	72	0	12
2014	Information management	30	25	17	4	5	17	2	68	11	216
2014	Information technology	29	22	19	4	1	22	1	68	7	285
2014	Evaluation	21	26	19	2	4	26	3	66	8	416
2014	Other services to the public	31	23	23	4	3	15	1	65	8	165
2014	None of the above	22	26	22	5	2	21	2	62	9	624

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	15	20	22	16	25	1	2	36	41	138
2017	Health care practitioners	13	19	21	14	32	1	1	32	46	384
2017	Federal regulators	15	28	19	13	22	0	1	44	36	562
2017	Compliance, inspection and enforcement	10	18	23	15	32	0	3	28	48	393
2017	Communications or public affairs	17	24	22	13	21	1	3	42	34	223
2017	Access to information and privacy	17	28	27	9	14	0	5	47	24	60
2017	Security	17	16	29	16	22	0	0	34	38	38
2017	Science and technology	17	27	20	16	17	1	2	45	35	606
2017	Legal services	15	24	20	16	20	0	5	41	38	20
2017	Administration and operations	18	22	21	16	20	0	3	41	37	896
2017	Human resources	18	18	16	21	24	0	2	38	46	246
2017	Financial management	21	24	18	15	19	0	2	46	35	211
2017	Procurement	18	24	15	12	31	0	0	42	44	36
2017	Real property	15	20	17	28	20	0	0	36	48	51
2017	Materiel management	6	33	24	6	25	0	6	41	34	14
2017	Information management	17	30	21	15	14	1	3	48	30	161
2017	Information technology	23	26	18	12	19	1	2	50	31	216
2017	Evaluation	18	28	22	11	18	0	2	48	29	334
2017	Data sciences	24	23	18	19	15	0	0	47	35	97
2017	Policy	23	27	19	13	14	0	3	52	28	511
2017	Project management	20	28	23	10	17	0	2	49	28	229
2017	Other services to the public	18	22	21	18	20	1	0	40	38	89
2017	None of the above	22	27	17	12	19	2	2	51	32	355

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	18	21	25	24	12	0	0	39	36	138
2017	Health care practitioners	14	26	29	13	18	0	0	40	31	384
2017	Federal regulators	11	23	30	19	15	0	1	35	35	563
2017	Compliance, inspection and enforcement	10	26	26	23	14	0	1	37	37	392
2017	Communications or public affairs	12	27	26	22	11	0	2	40	33	223
2017	Access to information and privacy	11	22	26	21	19	0	0	34	40	60
2017	Security	5	35	35	18	7	0	0	39	25	38
2017	Science and technology	16	31	28	15	10	0	1	47	25	608
2017	Legal services	6	30	26	28	5	0	5	39	34	20
2017	Administration and operations	18	29	25	15	12	0	1	47	28	894
2017	Human resources	12	23	31	18	17	0	0	35	34	246
2017	Financial management	15	29	29	15	11	0	1	44	26	211
2017	Procurement	7	40	29	13	10	0	0	47	23	36
2017	Real property	26	23	21	21	9	0	0	49	30	51
2017	Materiel management	21	42	22	5	10	0	0	64	14	14
2017	Information management	26	30	21	14	8	0	2	57	22	160
2017	Information technology	23	26	21	15	13	1	2	50	28	216
2017	Evaluation	9	30	28	20	11	0	1	40	32	334
2017	Data sciences	24	30	25	14	7	0	0	54	21	97
2017	Policy	11	27	29	20	12	0	0	38	33	510
2017	Project management	15	29	28	14	12	1	1	45	27	230
2017	Other services to the public	24	24	27	14	10	0	1	49	23	89
2017	None of the above	23	27	22	14	12	0	1	51	26	356

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	28	26	22	12	10	1	1	55	22	139
2017	Health care practitioners	25	32	21	10	8	1	2	59	19	384
2017	Federal regulators	16	30	27	16	10	0	2	46	27	563
2017	Compliance, inspection and enforcement	17	33	23	15	9	0	2	51	25	393
2017	Communications or public affairs	13	31	27	14	11	0	3	46	26	224
2017	Access to information and privacy	17	24	26	21	8	0	4	43	30	60
2017	Security	26	20	29	20	5	0	0	46	25	38
2017	Science and technology	23	34	21	11	5	1	5	60	18	607
2017	Legal services	16	25	29	20	5	0	5	43	27	20
2017	Administration and operations	22	30	21	15	9	0	2	53	25	890
2017	Human resources	16	28	25	17	11	0	2	45	29	246
2017	Financial management	21	28	27	13	9	1	1	50	22	211
2017	Procurement	23	38	19	9	12	0	0	61	20	36
2017	Real property	35	21	15	21	5	0	3	58	27	51
2017	Materiel management	15	40	21	14	0	0	10	61	16	14
2017	Information management	31	37	13	9	7	0	3	70	17	160
2017	Information technology	24	27	23	11	12	0	2	53	24	216
2017	Evaluation	17	30	29	13	8	1	2	49	21	332
2017	Data sciences	33	30	22	10	5	0	1	63	15	97
2017	Policy	12	25	28	21	14	0	1	37	35	510
2017	Project management	18	31	24	16	7	1	1	51	24	228
2017	Other services to the public	36	29	16	9	4	0	6	70	14	88
2017	None of the above	27	27	21	11	11	2	1	56	23	355

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	17	20	16	22	22	2	1	38	45	139
2017	Health care practitioners	17	20	27	14	22	0	1	37	37	383
2017	Federal regulators	13	21	28	19	16	1	2	35	36	563
2017	Compliance, inspection and enforcement	16	22	25	20	14	0	2	39	35	392
2017	Communications or public affairs	12	24	26	21	15	0	2	37	36	223
2017	Access to information and privacy	20	31	8	18	19	0	4	53	38	60
2017	Security	7	6	36	16	35	0	0	13	51	38
2017	Science and technology	17	27	23	17	12	1	4	46	30	607
2017	Legal services	11	24	25	26	9	0	5	37	37	20
2017	Administration and operations	22	23	19	16	16	1	3	47	33	896
2017	Human resources	12	25	25	18	17	1	2	39	36	245
2017	Financial management	21	25	27	15	9	1	3	48	25	210
2017	Procurement	20	26	27	9	15	0	2	47	25	36
2017	Real property	22	25	16	21	16	0	0	47	37	51
2017	Materiel management	21	25	28	6	10	10	0	52	17	14
2017	Information management	22	25	20	17	14	1	2	48	32	162
2017	Information technology	17	23	19	17	19	1	3	42	38	215
2017	Evaluation	15	25	27	16	13	3	1	42	30	334
2017	Data sciences	28	35	15	14	7	0	1	64	21	97
2017	Policy	15	24	24	19	15	0	2	41	35	512
2017	Project management	18	24	22	18	16	2	1	43	34	229
2017	Other services to the public	21	21	29	15	11	2	2	43	27	89
2017	None of the above	24	25	20	13	15	2	1	51	29	356

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	46	18	10	4	5	3	13	77	11	136
2017	Health care practitioners	38	28	15	7	8	0	3	69	16	383
2017	Federal regulators	31	29	17	7	6	1	9	66	15	562
2017	Compliance, inspection and enforcement	36	27	17	6	5	0	7	69	12	393
2017	Communications or public affairs	29	31	20	9	6	0	6	63	16	224
2017	Access to information and privacy	51	21	8	5	6	0	8	79	12	60
2017	Security	30	26	36	0	0	0	9	61	0	37
2017	Science and technology	40	27	15	4	5	0	9	74	10	605
2017	Legal services	30	44	5	5	5	0	11	84	11	20
2017	Administration and operations	45	22	12	5	4	1	11	76	10	890
2017	Human resources	40	24	15	6	3	0	12	73	10	246
2017	Financial management	41	22	13	5	8	2	10	71	15	208
2017	Procurement	47	16	15	1	0	0	20	79	2	36
2017	Real property	41	20	18	4	6	0	12	70	10	50
2017	Materiel management	44	10	11	0	0	0	35	83	0	14
2017	Information management	52	21	8	4	1	1	14	86	5	161
2017	Information technology	45	21	14	3	4	1	13	76	8	216
2017	Evaluation	40	25	14	5	3	0	12	75	9	334
2017	Data sciences	47	22	14	5	1	1	10	78	7	97
2017	Policy	26	28	20	12	9	1	4	57	22	511
2017	Project management	36	26	17	6	5	1	8	69	12	229
2017	Other services to the public	59	15	7	6	2	2	9	83	9	89
2017	None of the above	44	24	12	4	7	1	7	74	12	354

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	30	32	19	8	10	0	1	62	19	138
2017	Health care practitioners	23	33	22	13	9	0	0	56	22	382
2017	Federal regulators	20	35	22	14	9	0	0	55	23	562
2017	Compliance, inspection and enforcement	21	30	23	14	12	0	0	51	26	391
2017	Communications or public affairs	22	24	25	16	11	0	1	47	27	223
2017	Access to information and privacy	26	35	21	10	6	0	2	62	17	60
2017	Security	23	28	38	3	7	0	2	52	10	37
2017	Science and technology	25	37	21	10	6	1	0	63	16	605
2017	Legal services	29	44	14	0	9	0	5	76	9	21
2017	Administration and operations	31	31	19	12	7	0	1	62	19	890
2017	Human resources	30	28	26	10	7	0	0	57	17	244
2017	Financial management	30	26	26	9	8	1	0	56	18	211
2017	Procurement	36	26	19	6	13	0	0	62	19	36
2017	Real property	40	28	22	9	1	0	0	68	10	51
2017	Materiel management	44	36	20	0	0	0	0	80	0	14
2017	Information management	38	24	22	6	8	2	1	63	15	160
2017	Information technology	32	33	17	8	9	1	1	66	17	216
2017	Evaluation	28	31	22	12	5	0	1	60	18	333
2017	Data sciences	36	22	27	8	5	0	1	59	13	97
2017	Policy	18	31	25	16	10	0	0	50	26	512
2017	Project management	27	24	22	14	12	0	0	52	26	229
2017	Other services to the public	44	27	11	11	7	0	1	71	18	89
2017	None of the above	30	27	22	9	11	0	1	58	20	356

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	30	26	25	8	8	3	1	58	16	138
2017	Health care practitioners	24	30	18	14	12	1	1	55	27	383
2017	Federal regulators	24	30	25	12	7	0	1	55	19	563
2017	Compliance, inspection and enforcement	22	32	26	11	6	0	2	55	18	391
2017	Communications or public affairs	20	35	18	16	9	0	2	56	26	222
2017	Access to information and privacy	32	37	23	6	0	0	2	70	6	60
2017	Security	22	26	30	16	5	0	0	48	21	37
2017	Science and technology	23	33	24	11	6	0	2	58	17	605
2017	Legal services	44	29	9	9	5	0	5	77	14	21
2017	Administration and operations	31	34	16	11	5	1	2	67	16	891
2017	Human resources	23	38	21	10	7	0	1	61	18	245
2017	Financial management	30	37	17	7	6	2	1	69	14	211
2017	Procurement	29	27	20	13	11	0	0	55	24	36
2017	Real property	41	20	18	14	3	0	3	63	18	51
2017	Materiel management	28	31	41	0	0	0	0	59	0	14
2017	Information management	24	30	23	13	5	1	3	57	19	161
2017	Information technology	20	36	23	13	6	1	1	57	19	215
2017	Evaluation	23	36	27	8	5	1	1	59	14	333
2017	Data sciences	30	38	20	8	3	0	1	69	11	97
2017	Policy	19	34	26	12	9	0	1	53	21	512
2017	Project management	22	39	17	13	7	1	1	62	20	227
2017	Other services to the public	38	31	17	9	2	2	1	71	12	89
2017	None of the above	34	28	13	13	8	2	2	64	22	354

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	32	23	24	11	7	1	1	56	19	136
2017	Health care practitioners	24	31	21	12	10	1	1	56	22	381
2017	Federal regulators	18	33	24	13	9	0	3	52	23	562
2017	Compliance, inspection and enforcement	16	30	25	17	11	1	1	47	28	391
2017	Communications or public affairs	17	31	26	17	8	0	1	49	25	222
2017	Access to information and privacy	26	38	23	12	2	0	0	64	13	59
2017	Security	9	22	23	33	12	0	0	32	45	37
2017	Science and technology	22	37	21	12	5	0	2	61	17	602
2017	Legal services	30	19	23	13	10	0	5	52	24	21
2017	Administration and operations	24	28	23	17	6	1	1	53	24	891
2017	Human resources	17	33	25	16	9	0	1	50	25	244
2017	Financial management	28	32	21	11	5	2	2	62	17	211
2017	Procurement	21	35	33	8	3	0	0	56	10	36
2017	Real property	34	19	17	19	7	0	3	55	27	51
2017	Materiel management	17	54	28	0	0	0	0	72	0	13
2017	Information management	25	29	23	13	7	1	3	56	21	161
2017	Information technology	14	35	25	15	9	1	1	51	24	216
2017	Evaluation	20	35	25	11	6	1	2	57	17	332
2017	Data sciences	28	35	19	11	6	0	1	63	17	97
2017	Policy	14	31	27	16	10	0	1	46	27	512
2017	Project management	18	34	21	16	9	1	1	53	25	229
2017	Other services to the public	27	39	18	8	6	1	1	67	15	89
2017	None of the above	25	30	20	12	8	2	3	58	20	355

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	32	30	17	11	8	1	1	63	20	137
2017	Health care practitioners	29	36	17	6	9	1	1	67	16	383
2017	Federal regulators	25	36	19	10	8	0	2	62	18	562
2017	Compliance, inspection and enforcement	21	36	22	11	9	0	1	58	20	390
2017	Communications or public affairs	18	31	23	16	9	0	1	50	26	222
2017	Access to information and privacy	36	33	21	2	5	0	3	72	7	60
2017	Security	16	49	11	7	15	0	2	67	22	37
2017	Science and technology	27	34	19	9	7	1	3	64	16	605
2017	Legal services	30	38	9	14	5	0	5	71	19	21
2017	Administration and operations	28	29	21	12	7	1	2	60	19	888
2017	Human resources	23	27	23	16	9	0	2	51	26	244
2017	Financial management	28	34	21	8	6	2	1	65	14	211
2017	Procurement	36	27	24	8	5	0	0	63	13	36
2017	Real property	40	13	19	16	7	0	5	55	24	51
2017	Materiel management	31	42	27	0	0	0	0	73	0	14
2017	Information management	28	26	20	17	4	1	3	57	22	161
2017	Information technology	23	33	25	11	5	1	2	57	17	216
2017	Evaluation	28	35	20	10	5	0	2	64	15	333
2017	Data sciences	32	29	14	17	7	0	1	62	24	96
2017	Policy	17	32	23	15	13	0	1	49	28	512
2017	Project management	26	31	18	16	9	1	0	57	25	228
2017	Other services to the public	33	33	15	8	8	1	3	68	16	89
2017	None of the above	31	29	19	10	9	1	1	62	19	355

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	32	28	20	12	4	1	3	62	17	136
2017	Health care practitioners	25	30	22	11	9	0	2	57	21	383
2017	Federal regulators	26	34	21	12	5	1	2	62	17	560
2017	Compliance, inspection and enforcement	23	33	23	12	9	1	1	56	21	390
2017	Communications or public affairs	25	31	23	14	5	0	1	57	19	221
2017	Access to information and privacy	36	28	18	11	3	0	4	66	14	60
2017	Security	16	33	40	4	5	0	2	50	9	37
2017	Science and technology	30	33	18	9	5	1	3	66	15	603
2017	Legal services	41	25	25	5	5	0	0	66	9	20
2017	Administration and operations	29	32	18	11	6	1	2	64	18	885
2017	Human resources	25	32	23	10	8	0	2	59	18	245
2017	Financial management	30	30	28	5	3	2	2	63	8	211
2017	Procurement	38	29	17	14	3	0	0	67	16	36
2017	Real property	35	20	26	13	2	0	5	57	16	51
2017	Materiel management	30	49	21	0	0	0	0	79	0	14
2017	Information management	34	25	24	9	4	0	4	61	14	161
2017	Information technology	29	30	21	12	6	1	1	60	18	215
2017	Evaluation	31	31	25	8	3	1	2	63	11	332
2017	Data sciences	30	38	19	4	6	1	1	70	11	96
2017	Policy	28	38	21	7	5	0	2	67	12	512
2017	Project management	28	36	18	8	8	1	1	65	16	228
2017	Other services to the public	26	48	12	5	6	1	2	76	12	88
2017	None of the above	34	25	23	7	8	1	3	62	15	354

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	47	28	12	9	4	0	1	75	13	139
2017	Health care practitioners	40	30	15	7	6	0	1	71	14	384
2017	Federal regulators	43	26	17	7	5	1	1	70	12	564
2017	Compliance, inspection and enforcement	46	27	13	9	4	1	1	74	13	392
2017	Communications or public affairs	48	28	15	3	3	0	2	78	6	224
2017	Access to information and privacy	59	18	17	2	1	0	3	79	3	60
2017	Security	45	37	7	4	5	0	3	84	9	38
2017	Science and technology	40	29	16	8	5	0	2	71	13	608
2017	Legal services	45	40	0	0	10	0	5	89	11	21
2017	Administration and operations	56	22	11	5	3	0	3	80	8	897
2017	Human resources	56	23	10	4	6	0	2	81	9	246
2017	Financial management	54	25	10	3	4	1	3	82	7	212
2017	Procurement	37	31	13	8	9	0	3	70	17	36
2017	Real property	64	20	13	0	3	0	0	84	3	51
2017	Materiel management	55	36	10	0	0	0	0	90	0	14
2017	Information management	52	21	11	7	5	2	2	77	12	162
2017	Information technology	59	22	11	4	2	0	2	83	6	216
2017	Evaluation	37	33	15	7	6	0	2	72	13	333
2017	Data sciences	55	21	13	6	2	0	3	79	8	97
2017	Policy	46	25	15	8	6	0	1	71	15	510
2017	Project management	52	22	14	7	4	0	1	75	11	228
2017	Other services to the public	58	22	11	3	4	0	3	82	7	89
2017	None of the above	54	24	11	6	3	1	2	80	9	355

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	60	18	9	4	8	0	2	79	12	137
2017	Health care practitioners	60	17	6	7	5	1	4	81	12	382
2017	Federal regulators	71	13	6	4	3	2	3	87	7	564
2017	Compliance, inspection and enforcement	71	13	6	4	3	1	3	87	7	393
2017	Communications or public affairs	70	12	3	5	4	0	6	87	10	223
2017	Access to information and privacy	70	8	7	2	5	0	8	86	7	60
2017	Security	56	13	0	4	4	20	3	89	11	37
2017	Science and technology	67	12	6	4	4	2	5	85	9	607
2017	Legal services	72	24	0	0	0	0	5	100	0	20
2017	Administration and operations	67	13	8	5	4	1	3	83	9	897
2017	Human resources	74	11	5	4	2	2	2	89	6	244
2017	Financial management	68	12	6	3	6	1	6	85	9	212
2017	Procurement	71	16	0	7	0	3	3	92	8	36
2017	Real property	73	13	4	2	2	0	7	92	4	51
2017	Materiel management	75	0	6	0	0	10	10	93	0	14
2017	Information management	66	14	6	4	3	4	2	85	8	162
2017	Information technology	70	14	5	3	2	1	5	89	5	217
2017	Evaluation	65	15	6	4	3	2	5	87	7	334
2017	Data sciences	79	13	3	0	2	0	3	95	2	97
2017	Policy	71	14	4	4	4	0	2	88	8	513
2017	Project management	64	15	8	7	3	0	3	82	10	229
2017	Other services to the public	75	11	5	3	1	3	2	90	4	89
2017	None of the above	70	10	6	5	4	1	4	85	9	357

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	39	38	11	5	6	1	1	78	11	137
2017	Health care practitioners	44	32	10	6	5	0	3	78	12	383
2017	Federal regulators	53	31	10	3	2	0	2	85	5	562
2017	Compliance, inspection and enforcement	56	25	11	3	3	0	2	83	6	391
2017	Communications or public affairs	50	30	11	4	1	0	3	83	6	224
2017	Access to information and privacy	58	26	10	1	2	0	3	87	3	60
2017	Security	42	18	11	6	19	0	3	62	26	38
2017	Science and technology	56	26	10	4	1	0	3	85	5	609
2017	Legal services	38	38	5	5	10	0	5	80	16	21
2017	Administration and operations	54	25	12	4	2	0	3	80	7	898
2017	Human resources	63	22	10	3	1	0	2	86	4	244
2017	Financial management	47	30	10	5	3	1	4	81	8	210
2017	Procurement	42	44	9	0	6	0	0	85	6	36
2017	Real property	66	25	4	2	2	0	2	93	4	51
2017	Materiel management	52	33	6	0	0	0	10	94	0	14
2017	Information management	53	28	8	4	3	1	2	84	8	162
2017	Information technology	57	27	8	1	2	0	5	88	3	217
2017	Evaluation	55	28	10	3	2	0	2	85	4	335
2017	Data sciences	63	27	6	2	1	0	1	91	3	97
2017	Policy	58	31	6	3	1	0	1	90	4	512
2017	Project management	47	32	12	4	3	0	2	81	7	230
2017	Other services to the public	42	34	16	4	1	1	3	78	5	89
2017	None of the above	51	24	11	8	2	1	2	77	11	356

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	59	21	8	5	6	0	1	81	11	138
2017	Health care practitioners	48	25	9	6	8	0	3	76	15	383
2017	Federal regulators	55	22	12	4	5	0	1	79	9	562
2017	Compliance, inspection and enforcement	59	18	8	5	7	0	2	79	12	391
2017	Communications or public affairs	50	23	13	6	4	0	4	77	10	223
2017	Access to information and privacy	62	15	10	5	2	0	7	83	7	60
2017	Security	44	25	17	4	7	0	3	71	12	38
2017	Science and technology	57	19	10	6	4	1	3	79	11	604
2017	Legal services	57	39	0	0	0	0	5	100	0	21
2017	Administration and operations	57	19	10	6	5	0	3	79	11	895
2017	Human resources	62	18	7	6	4	0	2	82	11	246
2017	Financial management	57	24	7	4	4	1	3	84	9	212
2017	Procurement	44	39	13	4	0	0	0	83	4	36
2017	Real property	60	22	4	7	2	0	5	87	9	51
2017	Materiel management	53	31	6	0	0	0	10	93	0	14
2017	Information management	59	18	10	4	5	1	3	80	9	161
2017	Information technology	55	20	9	6	5	0	5	80	11	215
2017	Evaluation	50	25	11	5	5	1	3	78	10	335
2017	Data sciences	67	21	5	3	3	0	1	89	6	97
2017	Policy	55	21	11	7	4	0	1	77	11	512
2017	Project management	58	22	8	6	3	0	1	81	10	230
2017	Other services to the public	61	17	7	7	5	1	2	81	12	89
2017	None of the above	60	20	7	4	6	2	2	82	10	356

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	61	9	4	4	3	0	20	88	8	138
2017	Health care practitioners	43	20	5	4	2	1	27	86	7	384
2017	Federal regulators	49	15	8	2	1	0	25	86	4	564
2017	Compliance, inspection and enforcement	47	11	4	3	0	0	34	89	5	393
2017	Communications or public affairs	44	14	5	3	0	0	34	87	5	222
2017	Access to information and privacy	48	16	2	3	2	2	28	91	7	60
2017	Security	63	11	5	2	0	0	19	92	3	38
2017	Science and technology	51	14	4	2	0	0	29	92	3	608
2017	Legal services	50	18	0	0	0	0	32	100	0	21
2017	Administration and operations	55	10	4	2	1	0	28	90	5	895
2017	Human resources	52	12	7	2	2	1	25	86	4	246
2017	Financial management	54	18	7	2	3	1	16	86	6	210
2017	Procurement	45	10	0	0	3	0	42	95	5	36
2017	Real property	51	20	5	7	0	0	17	85	9	50
2017	Materiel management	36	17	0	0	0	0	46	100	0	14
2017	Information management	55	14	6	2	1	2	20	89	4	160
2017	Information technology	57	12	6	3	0	0	21	88	4	214
2017	Evaluation	42	12	2	2	1	0	40	92	5	333
2017	Data sciences	62	11	4	2	1	0	20	91	4	97
2017	Policy	52	12	5	2	1	0	28	90	3	511
2017	Project management	55	14	6	3	2	0	20	87	6	229
2017	Other services to the public	55	10	9	9	0	0	17	79	10	89
2017	None of the above	51	15	4	1	1	1	27	91	4	357

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	52	26	10	4	3	1	3	82	8	137
2017	Health care practitioners	45	30	10	6	3	1	5	79	10	383
2017	Federal regulators	60	23	8	2	1	1	6	89	3	559
2017	Compliance, inspection and enforcement	51	23	14	7	3	0	4	76	10	388
2017	Communications or public affairs	64	19	5	0	2	0	9	92	3	224
2017	Access to information and privacy	56	17	10	2	3	0	12	83	6	59
2017	Security	75	16	9	0	0	0	0	91	0	38
2017	Science and technology	67	15	5	2	0	1	10	91	3	603
2017	Legal services	47	34	0	5	0	0	14	95	5	20
2017	Administration and operations	66	17	5	2	1	1	9	91	3	888
2017	Human resources	75	14	5	0	1	0	5	94	1	241
2017	Financial management	65	21	4	2	2	1	6	92	4	209
2017	Procurement	66	26	0	0	3	0	6	97	3	36
2017	Real property	65	18	8	2	2	0	5	88	4	51
2017	Materiel management	49	31	5	6	0	0	10	88	6	14
2017	Information management	68	12	7	3	1	1	9	88	4	162
2017	Information technology	71	13	6	3	1	0	5	89	5	216
2017	Evaluation	59	20	6	1	0	1	12	91	1	334
2017	Data sciences	74	17	4	0	1	0	4	95	1	97
2017	Policy	66	22	5	1	0	0	6	93	2	510
2017	Project management	65	21	7	2	0	0	4	90	2	227
2017	Other services to the public	67	14	11	3	0	0	4	85	3	89
2017	None of the above	64	17	6	2	1	1	9	90	3	356

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	59	23	7	3	6	1	2	83	10	137
2017	Health care practitioners	59	18	10	3	4	2	4	81	8	382
2017	Federal regulators	66	19	5	3	2	1	4	89	5	564
2017	Compliance, inspection and enforcement	60	16	9	4	6	1	4	80	11	393
2017	Communications or public affairs	69	14	6	3	3	0	4	87	6	221
2017	Access to information and privacy	63	12	10	2	4	0	10	83	6	60
2017	Security	43	22	21	4	4	3	2	69	9	38
2017	Science and technology	60	19	7	4	5	1	5	84	9	606
2017	Legal services	66	10	10	0	0	5	9	88	0	21
2017	Administration and operations	58	19	9	5	4	1	4	81	9	897
2017	Human resources	60	17	8	4	4	1	6	83	9	246
2017	Financial management	58	19	8	5	4	1	3	82	9	212
2017	Procurement	53	21	8	9	3	0	5	79	13	36
2017	Real property	57	17	12	6	7	0	2	75	13	51
2017	Materiel management	38	28	10	6	10	0	10	73	17	14
2017	Information management	58	18	8	6	4	1	4	81	11	162
2017	Information technology	60	20	6	5	4	1	5	85	9	217
2017	Evaluation	66	19	5	4	3	1	3	89	7	334
2017	Data sciences	70	20	4	0	3	1	2	93	3	97
2017	Policy	69	17	5	3	2	0	4	90	5	513
2017	Project management	66	13	6	5	4	1	4	83	10	229
2017	Other services to the public	59	12	10	1	12	1	5	75	14	88
2017	None of the above	60	18	7	3	6	1	5	83	9	357

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	54	30	8	2	3	1	2	86	6	136
2017	Health care practitioners	49	34	10	4	1	0	2	85	5	381
2017	Federal regulators	52	29	10	4	1	0	3	84	5	562
2017	Compliance, inspection and enforcement	46	30	13	5	2	1	3	79	7	393
2017	Communications or public affairs	48	32	11	4	3	0	2	81	7	222
2017	Access to information and privacy	46	29	21	3	2	0	0	74	5	60
2017	Security	32	26	16	23	0	0	3	59	24	38
2017	Science and technology	50	29	11	3	2	1	4	83	5	604
2017	Legal services	32	48	6	5	5	0	5	84	9	21
2017	Administration and operations	48	32	10	4	2	0	4	83	6	895
2017	Human resources	49	29	14	4	3	0	2	78	8	246
2017	Financial management	47	31	11	5	2	1	3	82	7	211
2017	Procurement	47	39	5	5	3	0	0	87	8	36
2017	Real property	55	35	7	2	0	0	2	91	2	50
2017	Materiel management	52	39	0	0	0	0	10	100	0	14
2017	Information management	44	29	14	9	1	1	3	75	10	162
2017	Information technology	49	27	13	4	3	1	3	79	8	216
2017	Evaluation	44	33	13	6	1	1	3	80	7	335
2017	Data sciences	52	21	18	4	2	1	1	75	6	97
2017	Policy	48	31	13	4	2	0	2	80	6	513
2017	Project management	52	27	11	5	3	1	2	81	8	229
2017	Other services to the public	54	16	22	5	2	1	1	71	7	89
2017	None of the above	52	27	11	3	1	1	3	83	5	355

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	13	35	29	12	10	0	1	48	22	138
2017	Health care practitioners	9	31	33	13	12	2	0	41	26	382
2017	Federal regulators	7	29	42	14	7	0	0	37	21	564
2017	Compliance, inspection and enforcement	5	27	42	19	6	0	0	33	26	392
2017	Communications or public affairs	8	31	37	19	5	0	0	39	24	224
2017	Access to information and privacy	6	35	46	8	5	0	0	41	13	59
2017	Security	9	22	48	12	9	0	0	31	21	38
2017	Science and technology	9	37	36	14	4	0	0	46	18	609
2017	Legal services	15	30	37	9	9	0	0	45	18	21
2017	Administration and operations	13	28	38	13	7	0	0	41	20	894
2017	Human resources	7	24	49	11	7	1	0	32	18	246
2017	Financial management	15	34	35	10	5	0	1	49	15	212
2017	Procurement	8	40	34	12	5	0	0	48	18	36
2017	Real property	15	28	37	14	4	0	2	44	19	50
2017	Materiel management	28	32	30	10	0	0	0	60	10	14
2017	Information management	15	37	34	9	5	0	0	52	14	160
2017	Information technology	13	34	34	9	8	1	0	48	18	216
2017	Evaluation	9	32	40	10	6	0	1	42	17	334
2017	Data sciences	20	29	36	13	1	0	1	49	14	97
2017	Policy	9	27	42	15	7	0	0	37	21	513
2017	Project management	13	32	33	15	6	0	1	46	21	230
2017	Other services to the public	11	29	36	17	6	0	0	40	24	89
2017	None of the above	17	32	33	11	7	1	0	49	17	357

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	13	16	40	22	9	0	1	31	29	139
2017	Health care practitioners	13	26	36	20	4	0	0	24	40	382
2017	Federal regulators	10	19	43	20	7	0	1	28	29	563
2017	Compliance, inspection and enforcement	8	20	42	21	7	0	0	29	29	393
2017	Communications or public affairs	10	24	47	13	6	0	0	19	34	224
2017	Access to information and privacy	6	23	39	24	8	0	0	32	30	59
2017	Security	12	20	39	19	9	0	0	28	33	38
2017	Science and technology	7	14	44	25	9	0	1	35	21	608
2017	Legal services	14	15	53	14	5	0	0	19	28	21
2017	Administration and operations	11	19	41	20	9	0	0	29	29	898
2017	Human resources	9	27	40	18	5	0	0	24	37	245
2017	Financial management	9	17	38	24	11	1	1	36	26	211
2017	Procurement	11	15	35	31	8	0	0	39	26	35
2017	Real property	7	21	37	20	14	0	0	35	28	51
2017	Materiel management	0	19	43	21	16	0	0	37	19	14
2017	Information management	11	11	44	23	11	0	0	34	22	161
2017	Information technology	11	18	38	24	7	0	1	32	30	217
2017	Evaluation	5	19	39	26	11	0	1	37	24	335
2017	Data sciences	6	17	34	25	15	1	2	42	23	96
2017	Policy	9	22	43	19	7	0	0	26	31	511
2017	Project management	9	18	40	22	10	0	1	32	28	229
2017	Other services to the public	9	14	44	30	3	0	0	33	23	89
2017	None of the above	8	18	38	23	11	1	1	35	26	355

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	22	37	19	11	10	1	0	60	21	139
2017	Health care practitioners	22	39	18	8	10	3	0	63	19	382
2017	Federal regulators	32	42	12	7	5	2	0	75	12	564
2017	Compliance, inspection and enforcement	29	46	14	4	5	1	0	76	10	393
2017	Communications or public affairs	45	36	10	4	3	1	0	83	7	224
2017	Access to information and privacy	65	26	6	0	0	3	0	94	0	60
2017	Security	43	31	5	3	19	0	0	74	22	38
2017	Science and technology	27	45	12	8	4	4	0	75	13	608
2017	Legal services	20	48	23	5	0	5	0	71	5	21
2017	Administration and operations	37	38	11	6	4	3	0	78	11	896
2017	Human resources	49	40	4	1	3	3	0	92	4	245
2017	Financial management	52	35	6	2	3	2	0	88	5	212
2017	Procurement	43	34	16	2	3	2	0	79	5	36
2017	Real property	50	28	13	4	0	2	3	82	4	51
2017	Materiel management	50	40	11	0	0	0	0	89	0	13
2017	Information management	48	27	16	4	5	1	0	75	9	161
2017	Information technology	55	31	7	3	3	1	0	87	5	216
2017	Evaluation	28	48	14	5	2	3	0	78	8	333
2017	Data sciences	28	51	11	6	2	2	0	80	8	97
2017	Policy	26	44	14	7	7	2	0	71	14	512
2017	Project management	33	42	10	9	4	2	0	77	13	230
2017	Other services to the public	19	41	27	2	8	2	0	62	10	88
2017	None of the above	31	34	16	8	5	4	1	69	14	357

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	18	36	19	16	10	1	0	55	26	139
2017	Health care practitioners	19	36	13	14	17	1	0	55	32	384
2017	Federal regulators	19	40	17	13	8	2	0	60	22	564
2017	Compliance, inspection and enforcement	15	46	18	11	8	2	0	63	19	392
2017	Communications or public affairs	18	42	14	15	11	0	0	60	26	224
2017	Access to information and privacy	41	32	11	8	3	5	0	77	12	60
2017	Security	19	27	18	11	24	0	0	47	36	38
2017	Science and technology	18	44	16	12	8	2	0	63	21	608
2017	Legal services	9	48	20	23	0	0	0	57	23	21
2017	Administration and operations	21	37	15	13	11	3	0	60	25	894
2017	Human resources	22	46	11	16	4	1	0	68	20	246
2017	Financial management	27	42	14	7	8	2	0	71	15	210
2017	Procurement	20	34	19	14	13	0	0	54	27	36
2017	Real property	28	38	11	12	9	1	0	67	22	50
2017	Materiel management	24	56	10	10	0	0	0	81	10	14
2017	Information management	24	40	17	13	7	0	0	63	20	162
2017	Information technology	28	35	15	14	6	1	0	64	21	217
2017	Evaluation	20	44	15	13	8	0	0	65	21	335
2017	Data sciences	30	35	17	12	6	1	0	66	18	97
2017	Policy	16	42	13	17	10	2	0	59	28	511
2017	Project management	18	39	15	17	11	0	0	57	27	229
2017	Other services to the public	9	50	15	10	13	3	0	61	24	89
2017	None of the above	26	31	14	14	10	3	1	60	25	357

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Client contact centre	20	80	139
2017	Health care practitioners	21	79	380
2017	Federal regulators	21	79	562
2017	Compliance, inspection and enforcement	17	83	393
2017	Communications or public affairs	29	71	224
2017	Access to information and privacy	25	75	60
2017	Security	31	69	38
2017	Science and technology	17	83	607
2017	Legal services	34	66	21
2017	Administration and operations	23	77	896
2017	Human resources	19	81	245
2017	Financial management	16	84	211
2017	Procurement	20	80	36
2017	Real property	22	78	51
2017	Information management	18	82	161
2017	Information technology	19	81	217
2017	Evaluation	19	81	335
2017	Data sciences	19	81	96
2017	Policy	19	81	511
2017	Project management	26	74	229
2017	Other services to the public	23	77	89
2017	None of the above	19	81	356
2014	Client contact centre	22	78	177
2014	Health care practitioners	15	85	512
2014	Federal regulators	16	84	722
2014	Compliance, inspection and enforcement	14	86	427
2014	Communications or public affairs	22	78	261
2014	Access to information and privacy	16	84	36
2014	Security	9	91	51
2014	Science and technology	13	87	724
2014	Legal services	17	83	29
2014	Administration and operations	18	82	1150
2014	Human resources	19	81	297
2014	Financial management	17	83	295
2014	Procurement	14	86	39
2014	Real property	21	79	84
2014	Information management	22	78	216
2014	Information technology	14	86	285
2014	Evaluation	19	81	414
2014	Other services to the public	18	82	164
2014	None of the above	19	81	622

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Client contact centre	57	43	27
2017	Health care practitioners	78	22	81
2017	Federal regulators	83	17	117
2017	Compliance, inspection and enforcement	81	19	67
2017	Communications or public affairs	80	20	66
2017	Access to information and privacy	93	7	14
2017	Science and technology	85	15	101
2017	Administration and operations	86	14	209
2017	Human resources	79	21	48
2017	Financial management	86	14	34
2017	Real property	80	20	11
2017	Information management	78	22	28
2017	Information technology	79	21	41
2017	Evaluation	81	19	64
2017	Data sciences	89	11	18
2017	Policy	85	15	97
2017	Project management	74	26	59
2017	Other services to the public	70	30	21
2017	None of the above	88	12	74
2014	Client contact centre	78	22	38
2014	Health care practitioners	70	30	74
2014	Federal regulators	83	17	115
2014	Compliance, inspection and enforcement	82	18	60
2014	Communications or public affairs	88	12	58
2014	Science and technology	85	15	96
2014	Administration and operations	78	22	210
2014	Human resources	88	12	58
2014	Financial management	90	10	50
2014	Real property	53	47	16
2014	Information management	73	27	47
2014	Information technology	64	36	39
2014	Evaluation	86	14	76
2014	Other services to the public	70	30	31
2014	None of the above	81	19	120

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	57	23	20	0	0	0	0	80	0	15
2017	Health care practitioners	40	43	3	8	5	0	1	84	13	64
2017	Federal regulators	50	33	6	9	2	0	0	83	11	97
2017	Compliance, inspection and enforcement	52	31	6	11	0	0	0	83	11	54
2017	Communications or public affairs	54	31	11	4	0	0	0	85	4	53
2017	Access to information and privacy	61	31	0	8	0	0	0	92	8	13
2017	Science and technology	50	26	9	8	7	0	0	76	15	87
2017	Administration and operations	53	33	3	8	1	1	1	87	10	178
2017	Human resources	54	32	8	5	0	0	0	87	5	38
2017	Financial management	48	41	7	3	0	0	0	90	3	29
2017	Information management	62	19	0	9	10	0	0	81	19	22
2017	Information technology	69	15	0	10	3	3	0	87	13	32
2017	Evaluation	35	42	7	10	4	2	0	79	14	52
2017	Data sciences	45	31	12	6	6	0	0	76	12	16
2017	Policy	48	38	4	6	5	0	0	85	11	82
2017	Project management	64	25	0	4	4	0	2	91	9	44
2017	Other services to the public	67	27	0	6	0	0	0	94	6	19
2017	None of the above	46	32	5	10	6	0	1	78	17	64
2014	Client contact centre	32	46	12	7	3	0	0	78	10	29
2014	Health care practitioners	43	37	9	3	4	0	4	83	7	52
2014	Federal regulators	54	31	9	4	0	0	1	87	4	97
2014	Compliance, inspection and enforcement	58	29	8	2	2	0	2	88	4	49
2014	Communications or public affairs	57	33	4	4	2	0	0	90	6	51
2014	Science and technology	54	37	5	1	1	0	1	92	3	82
2014	Administration and operations	49	33	6	8	2	1	1	84	10	164
2014	Human resources	58	24	8	8	2	0	0	82	10	51
2014	Financial management	51	33	4	9	3	0	0	84	12	45
2014	Real property	49	31	10	10	0	0	0	80	10	10
2014	Information management	61	25	3	11	0	0	0	85	11	34
2014	Information technology	43	33	4	8	4	4	4	83	14	25
2014	Evaluation	40	36	4	11	5	3	2	79	16	65
2014	Other services to the public	37	37	8	14	4	0	0	74	18	23
2014	None of the above	57	27	4	7	5	0	0	84	12	99

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	30	18	20	16	12	3	1	31	69	139
2017	Health care practitioners	17	23	20	16	22	2	1	17	83	384
2017	Federal regulators	20	23	23	12	15	6	0	22	78	563
2017	Compliance, inspection and enforcement	11	23	23	14	25	4	1	12	88	393
2017	Communications or public affairs	30	19	20	15	13	3	0	31	69	224
2017	Access to information and privacy	17	33	23	10	9	5	3	18	82	60
2017	Security	27	28	14	18	9	5	0	28	72	38
2017	Science and technology	28	21	21	12	13	4	0	29	71	609
2017	Legal services	19	44	15	9	9	5	0	19	81	21
2017	Administration and operations	30	23	18	11	14	3	1	32	68	898
2017	Human resources	26	21	24	15	11	2	2	27	73	246
2017	Financial management	26	28	19	11	13	1	0	27	73	212
2017	Procurement	21	25	23	15	10	6	0	23	77	36
2017	Real property	18	20	30	10	19	1	2	18	82	51
2017	Materiel management	21	34	22	6	16	0	0	21	79	14
2017	Information management	38	23	15	8	15	1	0	38	62	162
2017	Information technology	28	31	18	12	10	1	0	28	72	217
2017	Evaluation	24	26	18	12	13	6	1	26	74	335
2017	Data sciences	28	24	15	15	13	5	1	29	71	97
2017	Policy	29	27	18	10	12	4	1	30	70	513
2017	Project management	30	22	22	12	11	3	1	31	69	230
2017	Other services to the public	23	15	19	16	22	2	3	24	76	89
2017	None of the above	30	21	20	11	11	5	2	32	68	357

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	19	90
2017	Health care practitioners	35	299
2017	Federal regulators	21	412
2017	Compliance, inspection and enforcement	27	331
2017	Communications or public affairs	20	148
2017	Access to information and privacy	25	45
2017	Security	24	24
2017	Science and technology	19	408
2017	Legal services	11	16
2017	Administration and operations	25	589
2017	Human resources	24	174
2017	Financial management	17	152
2017	Procurement	18	26
2017	Real property	19	39
2017	Materiel management	20	10
2017	Information management	25	98
2017	Information technology	16	154
2017	Evaluation	22	231
2017	Data sciences	19	64
2017	Policy	24	341
2017	Project management	22	152
2017	Other services to the public	37	65
2017	None of the above	27	226

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	38	90
2017	Health care practitioners	43	299
2017	Federal regulators	50	412
2017	Compliance, inspection and enforcement	51	331
2017	Communications or public affairs	37	148
2017	Access to information and privacy	41	45
2017	Security	55	24
2017	Science and technology	45	408
2017	Legal services	23	16
2017	Administration and operations	31	589
2017	Human resources	30	174
2017	Financial management	28	152
2017	Procurement	30	26
2017	Real property	33	39
2017	Materiel management	47	10
2017	Information management	34	98
2017	Information technology	32	154
2017	Evaluation	42	231
2017	Data sciences	53	64
2017	Policy	41	341
2017	Project management	39	152
2017	Other services to the public	21	65
2017	None of the above	40	226

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	14	90
2017	Health care practitioners	20	299
2017	Federal regulators	23	412
2017	Compliance, inspection and enforcement	22	331
2017	Communications or public affairs	16	148
2017	Access to information and privacy	16	45
2017	Security	27	24
2017	Science and technology	23	408
2017	Legal services	25	16
2017	Administration and operations	23	589
2017	Human resources	23	174
2017	Financial management	18	152
2017	Procurement	14	26
2017	Real property	9	39
2017	Materiel management	8	10
2017	Information management	24	98
2017	Information technology	19	154
2017	Evaluation	18	231
2017	Data sciences	20	64
2017	Policy	17	341
2017	Project management	15	152
2017	Other services to the public	16	65
2017	None of the above	16	226

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	36	90
2017	Health care practitioners	51	299
2017	Federal regulators	43	412
2017	Compliance, inspection and enforcement	45	331
2017	Communications or public affairs	52	148
2017	Access to information and privacy	35	45
2017	Security	39	24
2017	Science and technology	36	408
2017	Legal services	33	16
2017	Administration and operations	45	589
2017	Human resources	35	174
2017	Financial management	42	152
2017	Procurement	34	26
2017	Real property	67	39
2017	Materiel management	12	10
2017	Information management	41	98
2017	Information technology	53	154
2017	Evaluation	33	231
2017	Data sciences	33	64
2017	Policy	40	341
2017	Project management	44	152
2017	Other services to the public	28	65
2017	None of the above	42	226

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	3	90
2017	Health care practitioners	7	299
2017	Federal regulators	8	412
2017	Compliance, inspection and enforcement	11	331
2017	Communications or public affairs	8	148
2017	Access to information and privacy	0	45
2017	Security	6	24
2017	Science and technology	11	408
2017	Legal services	12	16
2017	Administration and operations	8	589
2017	Human resources	9	174
2017	Financial management	5	152
2017	Procurement	0	26
2017	Real property	7	39
2017	Materiel management	0	10
2017	Information management	5	98
2017	Information technology	3	154
2017	Evaluation	10	231
2017	Data sciences	11	64
2017	Policy	7	341
2017	Project management	10	152
2017	Other services to the public	11	65
2017	None of the above	5	226

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Client contact centre	38	90
2017	Health care practitioners	42	299
2017	Federal regulators	43	412
2017	Compliance, inspection and enforcement	42	331
2017	Communications or public affairs	38	148
2017	Access to information and privacy	45	45
2017	Security	46	24
2017	Science and technology	48	408
2017	Legal services	51	16
2017	Administration and operations	36	589
2017	Human resources	47	174
2017	Financial management	43	152
2017	Procurement	40	26
2017	Real property	23	39
2017	Materiel management	49	10
2017	Information management	46	98
2017	Information technology	38	154
2017	Evaluation	43	231
2017	Data sciences	40	64
2017	Policy	42	341
2017	Project management	38	152
2017	Other services to the public	46	65
2017	None of the above	41	226

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Client contact centre	7	48	20	8	3	14	89
2017	Health care practitioners	4	33	20	14	8	22	286
2017	Federal regulators	3	46	22	10	4	15	404
2017	Compliance, inspection and enforcement	3	37	20	14	7	19	330
2017	Communications or public affairs	3	40	21	14	7	15	147
2017	Access to information and privacy	7	38	23	12	4	16	44
2017	Security	0	22	10	6	35	26	24
2017	Science and technology	2	42	22	11	6	17	403
2017	Legal services	0	63	25	6	0	6	16
2017	Administration and operations	5	47	15	12	7	14	573
2017	Human resources	4	49	24	9	5	10	171
2017	Financial management	5	49	14	9	5	19	150
2017	Procurement	21	41	15	15	4	4	24
2017	Real property	0	45	18	8	7	22	39
2017	Information management	5	57	19	7	4	9	93
2017	Information technology	5	46	19	10	4	15	151
2017	Evaluation	6	50	14	12	4	15	230
2017	Data sciences	3	50	16	16	5	9	60
2017	Policy	2	44	27	11	3	13	334
2017	Project management	3	51	17	10	6	13	152
2017	Other services to the public	12	41	14	10	0	22	64
2017	None of the above	6	46	18	10	5	15	222

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	8	21	16	33	15	0	7	31	51	90
2017	Health care practitioners	9	20	11	15	32	4	9	33	54	296
2017	Federal regulators	7	24	17	20	21	3	6	34	46	414
2017	Compliance, inspection and enforcement	7	17	20	19	29	2	6	26	52	332
2017	Communications or public affairs	11	18	12	25	27	0	7	31	56	149
2017	Access to information and privacy	12	29	11	18	17	0	13	47	40	45
2017	Security	3	4	22	17	23	28	3	10	58	24
2017	Science and technology	9	21	17	19	24	3	7	34	48	411
2017	Legal services	18	25	27	0	30	0	0	43	30	16
2017	Administration and operations	11	21	16	14	28	1	10	35	46	589
2017	Human resources	13	20	20	16	20	1	11	37	41	174
2017	Financial management	12	23	14	13	29	2	6	38	47	153
2017	Procurement	8	10	20	16	29	0	17	22	54	26
2017	Real property	13	21	14	16	23	2	12	39	45	39
2017	Materiel management	8	45	27	12	8	0	0	53	20	10
2017	Information management	12	27	16	18	22	1	4	41	42	100
2017	Information technology	13	21	18	13	24	3	9	38	42	154
2017	Evaluation	10	19	17	22	19	2	11	33	47	233
2017	Data sciences	8	27	11	12	25	9	8	43	44	65
2017	Policy	8	19	15	21	28	3	6	30	54	341
2017	Project management	17	19	16	19	21	5	4	40	43	152
2017	Other services to the public	8	23	14	15	32	3	3	34	51	65
2017	None of the above	13	28	11	16	22	3	8	45	43	227

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	3	10	12	29	39	2	5	13	73	90
2017	Health care practitioners	3	8	10	17	54	3	6	12	78	297
2017	Federal regulators	2	9	10	20	49	4	7	12	77	413
2017	Compliance, inspection and enforcement	2	7	11	18	56	2	4	10	78	331
2017	Communications or public affairs	2	6	10	20	56	1	5	8	82	149
2017	Access to information and privacy	0	12	14	11	51	2	11	13	71	45
2017	Security	0	0	13	7	74	3	4	0	87	24
2017	Science and technology	2	9	13	15	52	3	7	12	74	410
2017	Legal services	12	14	14	12	43	6	0	27	59	16
2017	Administration and operations	2	7	11	19	55	1	5	10	79	588
2017	Human resources	2	9	10	13	58	2	7	12	77	174
2017	Financial management	1	7	10	16	57	1	7	8	80	153
2017	Procurement	8	6	6	4	58	3	14	17	76	26
2017	Real property	0	9	12	18	59	0	2	9	79	39
2017	Materiel management	0	28	32	20	19	0	0	28	40	10
2017	Information management	6	8	16	14	51	2	3	15	68	100
2017	Information technology	3	11	10	18	48	4	5	16	73	154
2017	Evaluation	2	7	10	21	43	4	12	11	77	233
2017	Data sciences	4	8	9	25	45	5	5	12	78	65
2017	Policy	1	6	8	16	56	5	8	8	83	340
2017	Project management	3	8	14	16	51	3	4	12	73	153
2017	Other services to the public	0	20	5	20	49	2	3	21	74	65
2017	None of the above	2	13	9	20	46	3	6	17	73	226

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Health Canada by Question 104. With which of the following communities do you most closely identify in relation to your current job?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me