2017 Public Service Employee Survey Results for Health Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 36 49 2 10 4 0 0 85 13 217
2017 EG-02 18 64 8 0 9 0 0 83 9 11
2017 EG-03 32 57 0 5 5 0 0 89 11 18
2017 EG-04 41 52 3 5 0 0 0 92 5 39
2017 EG-05 36 48 0 13 3 0 0 83 17 59
2017 EG-06 35 46 3 12 5 0 0 81 17 78
2014 EG 34 45 7 10 3 0 0 80 13 293
2014 EG-02 28 50 11 6 6 0 0 78 11 18
2014 EG-03 63 32 0 5 0 0 0 95 5 19
2014 EG-04 28 54 8 8 2 0 0 82 10 53
2014 EG-05 37 38 7 15 4 0 0 74 18 82
2014 EG-06 34 47 7 9 3 0 0 81 12 106
2011 EG 41 47 3 7 2 0 0 88 9 328
2011 EG-02 30 60 0 10 0 0 0 90 10 10
2011 EG-03 59 34 0 7 0 0 0 93 7 44
2011 EG-04 43 52 3 2 0 0 0 95 2 61
2011 EG-05 34 50 4 9 3 0 0 84 12 68
2011 EG-06 37 46 4 10 3 0 0 82 14 125
2011 EG-07 60 30 0 0 10 0 0 90 10 10
2008 EG 35 49 3 9 2 1 0 85 12 330
2008 EG-03 32 57 0 11 0 0 0 89 11 37
2008 EG-04 40 44 9 7 0 0 0 84 7 57
2008 EG-05 39 46 4 9 2 2 0 86 11 57
2008 EG-06 30 52 2 12 3 1 0 83 15 136
2008 EG-07 44 41 4 4 7 0 0 85 11 27

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 63 22 6 4 3 0 1 87 7 218
2017 EG-02 63 18 0 18 0 0 0 82 18 11
2017 EG-03 75 20 0 0 5 0 0 95 5 18
2017 EG-04 61 31 3 0 5 0 0 92 5 39
2017 EG-05 60 19 10 5 3 2 2 81 8 59
2017 EG-06 62 22 6 5 3 0 3 86 7 79
2014 EG 64 21 9 3 2 0 1 86 5 293
2014 EG-02 61 11 22 6 0 0 0 72 6 18
2014 EG-03 68 26 5 0 0 0 0 95 0 19
2014 EG-04 58 23 9 6 2 0 2 83 8 53
2014 EG-05 60 21 11 4 4 0 1 81 7 82
2014 EG-06 65 24 7 2 1 0 2 90 3 106
2011 EG 69 19 4 4 1 1 2 90 5 327
2011 EG-02 60 30 0 0 10 0 0 90 10 10
2011 EG-03 65 26 2 2 0 2 2 95 2 43
2011 EG-04 57 18 11 8 2 2 2 78 10 61
2011 EG-05 71 18 1 6 1 0 3 91 8 68
2011 EG-06 73 18 4 2 1 1 2 93 3 125
2011 EG-07 80 10 0 0 0 0 10 100 0 10
2008 EG 65 22 4 5 3 1 1 88 7 330
2008 EG-03 54 24 5 8 8 0 0 78 16 37
2008 EG-04 65 16 5 11 0 0 4 84 11 57
2008 EG-05 68 25 0 5 2 0 0 93 7 57
2008 EG-06 65 22 6 1 2 1 1 90 4 136
2008 EG-07 63 26 4 4 4 0 0 89 7 27

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 65 15 7 7 4 0 2 82 11 217
2017 EG-02 63 18 0 18 0 0 0 82 18 11
2017 EG-03 84 11 0 0 5 0 0 95 5 18
2017 EG-04 62 21 8 3 7 0 0 83 10 39
2017 EG-05 58 14 10 13 3 0 2 73 17 59
2017 EG-06 67 14 8 5 4 0 3 83 9 78
2014 EG 65 17 7 5 4 0 2 84 9 293
2014 EG-02 61 17 11 11 0 0 0 78 11 18
2014 EG-03 74 21 0 0 0 0 5 100 0 19
2014 EG-04 69 11 8 6 4 0 2 83 10 53
2014 EG-05 59 18 7 7 7 0 1 78 15 82
2014 EG-06 66 19 8 3 2 0 2 87 5 106
2011 EG 67 18 3 7 3 0 2 87 10 328
2011 EG-02 50 20 0 30 0 0 0 70 30 10
2011 EG-03 64 25 2 7 0 0 2 91 7 44
2011 EG-04 59 20 7 8 5 0 2 80 13 61
2011 EG-05 75 12 1 7 3 0 1 88 10 68
2011 EG-06 68 19 4 5 2 0 2 89 7 125
2011 EG-07 80 20 0 0 0 0 0 100 0 10
2008 EG 67 15 4 7 5 0 2 84 13 330
2008 EG-03 70 11 3 11 5 0 0 81 16 37
2008 EG-04 60 12 7 11 5 0 5 76 17 57
2008 EG-05 70 11 4 12 4 0 0 81 16 57
2008 EG-06 68 18 3 3 5 1 3 89 8 136
2008 EG-07 59 26 0 7 7 0 0 85 15 27

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 36 39 9 9 7 0 0 75 16 218
2017 EG-02 9 46 0 27 18 0 0 55 45 11
2017 EG-03 59 21 5 9 5 0 0 80 15 18
2017 EG-04 43 34 10 8 5 0 0 77 13 39
2017 EG-05 36 47 3 9 5 0 0 83 14 59
2017 EG-06 32 42 10 8 9 0 0 74 17 79
2014 EG 33 39 6 15 6 0 0 73 21 293
2014 EG-02 22 45 11 11 11 0 0 67 22 18
2014 EG-03 42 42 5 11 0 0 0 84 11 19
2014 EG-04 26 42 9 11 11 0 0 68 23 53
2014 EG-05 28 46 4 16 6 0 0 74 22 82
2014 EG-06 42 33 6 16 4 0 0 75 20 106
2011 EG 32 42 11 10 5 0 1 74 15 327
2011 EG-02 30 60 0 0 10 0 0 90 10 10
2011 EG-03 36 48 11 2 0 0 2 86 2 44
2011 EG-04 36 30 15 15 5 0 0 66 20 61
2011 EG-05 21 46 10 16 6 0 0 67 22 67
2011 EG-06 33 42 10 9 5 0 1 76 14 125
2011 EG-07 40 40 10 10 0 0 0 80 10 10

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 30 37 12 12 10 0 0 66 22 218
2017 EG-02 18 36 18 28 0 0 0 54 28 11
2017 EG-03 41 32 11 11 5 0 0 73 16 18
2017 EG-04 26 48 10 8 8 0 0 74 15 39
2017 EG-05 34 34 15 9 8 0 0 68 17 59
2017 EG-06 25 36 10 14 15 0 0 61 29 79
2014 EG 23 40 14 16 7 0 0 63 23 293
2014 EG-02 22 33 28 6 11 0 0 55 17 18
2014 EG-03 42 47 5 0 5 0 0 89 5 19
2014 EG-04 28 29 28 13 2 0 0 57 15 53
2014 EG-05 23 38 13 16 9 1 0 62 25 82
2014 EG-06 18 46 9 20 7 0 0 64 26 106
2011 EG 29 42 13 13 4 0 1 71 16 328
2011 EG-02 40 40 20 0 0 0 0 80 0 10
2011 EG-03 47 37 7 5 2 0 2 86 7 43
2011 EG-04 27 47 16 6 3 0 0 74 10 62
2011 EG-05 16 44 12 21 6 1 0 61 27 68
2011 EG-06 27 41 11 16 4 0 1 69 20 125
2011 EG-07 30 40 20 10 0 0 0 70 10 10
2008 EG 28 45 14 8 5 0 1 73 13 330
2008 EG-03 32 43 5 16 3 0 0 76 19 37
2008 EG-04 21 49 12 11 5 0 2 71 16 57
2008 EG-05 33 37 18 7 5 0 0 70 12 57
2008 EG-06 25 49 15 4 6 0 1 75 10 136
2008 EG-07 44 30 15 7 0 0 4 77 8 27

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 52 31 7 6 4 0 0 83 9 218
2017 EG-02 28 46 8 0 18 0 0 73 18 11
2017 EG-03 53 25 5 16 0 0 0 79 16 18
2017 EG-04 44 30 15 8 3 0 0 74 10 39
2017 EG-05 47 39 12 0 0 2 0 88 0 59
2017 EG-06 58 29 1 6 5 0 0 87 11 79
2014 EG 54 32 9 4 1 0 0 86 5 292
2014 EG-02 55 11 22 6 6 0 0 66 11 18
2014 EG-03 53 26 16 5 0 0 0 79 5 19
2014 EG-04 43 42 6 9 0 0 0 85 9 53
2014 EG-05 55 34 6 5 0 0 0 89 5 82
2014 EG-06 59 30 9 1 1 0 0 90 2 105
2011 EG 48 40 7 4 2 0 0 88 5 327
2011 EG-02 30 40 10 10 10 0 0 70 20 10
2011 EG-03 34 57 7 0 2 0 0 91 2 44
2011 EG-04 53 37 5 5 0 0 0 90 5 60
2011 EG-05 54 34 6 6 0 0 0 88 6 68
2011 EG-06 49 38 10 2 1 0 0 87 3 125
2011 EG-07 50 40 0 0 10 0 0 90 10 10
2008 EG 51 37 6 4 2 0 0 88 6 330
2008 EG-03 38 35 11 14 3 0 0 73 16 37
2008 EG-04 49 39 5 7 0 0 0 88 7 57
2008 EG-05 54 39 2 4 2 0 0 93 5 57
2008 EG-06 50 40 6 1 1 1 0 91 3 136
2008 EG-07 67 15 7 4 7 0 0 81 11 27

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 58 29 5 6 2 0 0 87 7 218
2017 EG-02 37 37 17 9 0 0 0 73 9 11
2017 EG-03 53 36 0 11 0 0 0 89 11 18
2017 EG-04 54 23 15 8 0 0 0 77 8 39
2017 EG-05 54 37 3 3 0 2 0 93 3 59
2017 EG-06 64 25 3 4 5 0 0 89 9 79
2014 EG 61 28 7 3 0 0 0 89 4 292
2014 EG-02 50 28 17 6 0 0 0 78 6 18
2014 EG-03 58 32 11 0 0 0 0 89 0 19
2014 EG-04 53 34 9 4 0 0 0 87 4 53
2014 EG-05 57 33 9 1 0 0 0 90 1 82
2014 EG-06 70 23 3 4 1 0 0 92 5 105
2011 EG 57 31 4 5 2 1 0 89 7 328
2011 EG-02 40 10 20 10 20 0 0 50 30 10
2011 EG-03 45 41 5 5 2 0 2 88 7 44
2011 EG-04 60 23 6 6 3 2 0 84 10 62
2011 EG-05 60 31 1 6 1 0 0 91 7 67
2011 EG-06 59 35 3 2 1 0 0 94 2 125
2011 EG-07 40 40 0 10 0 10 0 89 11 10
2008 EG 54 34 5 5 2 0 0 88 7 330
2008 EG-03 43 32 5 14 5 0 0 76 19 37
2008 EG-04 42 39 11 7 2 0 0 81 9 57
2008 EG-05 60 35 2 4 0 0 0 95 4 57
2008 EG-06 60 32 4 4 1 1 0 92 4 136
2008 EG-07 56 26 4 7 7 0 0 81 15 27

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 43 37 6 8 6 0 0 79 15 217
2017 EG-02 28 46 8 0 18 0 0 73 18 11
2017 EG-03 48 36 0 5 11 0 0 84 16 18
2017 EG-04 31 46 13 10 0 0 0 77 10 39
2017 EG-05 44 44 5 7 0 0 0 89 7 59
2017 EG-06 50 25 4 10 10 0 0 76 20 79
2014 EG 41 41 9 7 2 0 0 82 9 293
2014 EG-02 39 39 11 11 0 0 0 78 11 18
2014 EG-03 63 32 5 0 0 0 0 95 0 19
2014 EG-04 43 38 11 6 2 0 0 81 7 53
2014 EG-05 40 43 9 6 2 0 0 83 9 82
2014 EG-06 35 45 8 9 2 0 1 81 11 106

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 47 30 8 8 6 1 0 78 14 218
2017 EG-02 9 28 18 9 36 0 0 37 45 11
2017 EG-03 63 27 0 11 0 0 0 89 11 18
2017 EG-04 38 41 10 8 3 0 0 79 10 39
2017 EG-05 53 29 9 5 2 3 0 84 7 59
2017 EG-06 48 29 8 9 6 0 0 77 15 79
2014 EG 39 37 13 7 4 1 1 76 11 292
2014 EG-02 56 11 22 0 11 0 0 66 11 18
2014 EG-03 47 37 5 5 0 0 5 89 6 19
2014 EG-04 40 35 19 4 2 0 0 75 6 52
2014 EG-05 47 37 5 6 4 1 0 85 10 82
2014 EG-06 25 44 15 8 6 1 1 71 13 106
2011 EG 41 35 13 6 4 0 0 77 10 327
2011 EG-02 50 30 10 10 0 0 0 80 10 10
2011 EG-03 52 30 11 5 2 0 0 82 7 44
2011 EG-04 48 37 8 7 0 0 0 85 7 60
2011 EG-05 49 25 18 6 1 0 1 75 7 68
2011 EG-06 32 41 12 7 7 1 0 73 15 125
2011 EG-07 30 30 30 0 10 0 0 60 10 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 30 22 14 6 17 2 10 59 26 217
2017 EG-02 9 18 17 9 28 9 9 34 45 11
2017 EG-03 31 32 11 0 11 5 11 75 13 18
2017 EG-04 17 13 28 3 23 3 13 36 31 39
2017 EG-05 26 26 15 7 14 0 14 59 24 59
2017 EG-06 40 22 8 9 14 1 6 67 25 78
2014 EG 30 27 11 11 12 3 7 63 25 293
2014 EG-02 39 17 11 11 17 0 6 59 30 18
2014 EG-03 42 21 11 11 11 0 5 67 22 19
2014 EG-04 26 40 11 8 6 6 4 73 15 53
2014 EG-05 33 23 13 10 6 4 11 66 19 82
2014 EG-06 25 30 8 12 16 1 8 60 31 106
2011 EG 30 25 11 11 13 2 8 61 27 326
2011 EG-02 50 10 0 0 10 0 30 86 14 10
2011 EG-03 28 23 14 14 7 5 9 59 24 43
2011 EG-04 38 17 13 12 12 0 8 60 25 60
2011 EG-05 22 29 15 7 9 4 13 63 20 68
2011 EG-06 28 30 8 13 15 2 4 62 30 125
2011 EG-07 50 10 10 10 20 0 0 60 30 10
2008 EG 33 24 10 13 14 2 4 61 28 329
2008 EG-03 49 19 11 16 3 0 3 69 19 37
2008 EG-04 33 23 25 5 5 2 7 62 12 57
2008 EG-05 28 25 9 12 11 7 9 63 27 57
2008 EG-06 31 28 4 16 19 1 1 60 35 135
2008 EG-07 33 15 19 11 22 0 0 48 33 27

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 38 38 8 10 6 0 0 77 16 218
2017 EG-02 18 37 17 9 18 0 0 55 28 11
2017 EG-03 37 31 11 21 0 0 0 68 21 18
2017 EG-04 31 51 5 13 0 0 0 82 13 39
2017 EG-05 39 39 7 9 5 2 0 79 14 59
2017 EG-06 42 37 7 4 10 0 0 79 14 79
2014 EG 35 46 8 7 4 0 0 81 11 293
2014 EG-02 39 50 11 0 0 0 0 89 0 18
2014 EG-03 47 47 5 0 0 0 0 95 0 19
2014 EG-04 37 48 9 4 2 0 0 85 6 53
2014 EG-05 32 46 7 10 4 1 0 79 14 82
2014 EG-06 35 42 8 9 5 0 0 77 14 106
2011 EG 37 43 12 6 2 0 0 80 8 325
2011 EG-02 20 30 20 20 10 0 0 50 30 10
2011 EG-03 36 52 7 2 2 0 0 89 5 44
2011 EG-04 35 48 7 8 0 2 0 85 8 60
2011 EG-05 42 36 15 5 2 0 0 79 6 66
2011 EG-06 36 44 13 5 2 0 0 80 7 125
2011 EG-07 50 10 20 20 0 0 0 60 20 10
2008 EG 38 42 10 8 3 0 0 80 10 326
2008 EG-03 35 32 11 16 5 0 0 68 22 37
2008 EG-04 37 47 9 5 2 0 0 84 7 57
2008 EG-05 36 50 7 4 4 0 0 86 7 56
2008 EG-06 36 41 13 8 2 0 0 77 11 133
2008 EG-07 56 26 4 11 4 0 0 81 15 27

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 28 31 14 13 13 1 1 60 26 218
2017 EG-02 9 9 46 8 28 0 0 18 36 11
2017 EG-03 21 47 5 11 16 0 0 68 27 18
2017 EG-04 18 36 13 17 13 3 0 56 31 39
2017 EG-05 34 31 10 15 7 2 2 67 22 59
2017 EG-06 30 28 15 11 14 0 1 59 26 79
2014 EG 28 37 16 12 6 0 0 65 18 293
2014 EG-02 22 45 27 6 0 0 0 67 6 18
2014 EG-03 26 53 16 5 0 0 0 79 5 19
2014 EG-04 22 40 17 18 4 0 0 62 21 53
2014 EG-05 27 42 12 10 9 1 0 69 19 82
2014 EG-06 30 30 19 13 8 0 0 60 21 106
2011 EG 24 36 15 16 8 1 0 61 24 327
2011 EG-02 10 60 20 10 0 0 0 70 10 10
2011 EG-03 20 39 16 14 9 2 0 60 23 44
2011 EG-04 21 41 10 20 8 0 0 62 28 61
2011 EG-05 31 31 13 19 4 0 1 63 24 68
2011 EG-06 26 32 17 15 10 1 0 59 24 124
2011 EG-07 30 40 20 0 10 0 0 70 10 10

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 38 41 9 7 5 1 0 79 12 218
2017 EG-02 18 55 17 0 9 0 0 73 9 11
2017 EG-03 41 48 5 5 0 0 0 89 5 18
2017 EG-04 34 49 12 3 3 0 0 83 5 39
2017 EG-05 37 32 13 12 2 3 0 72 14 59
2017 EG-06 38 42 6 5 9 0 0 80 14 79

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 39 41 9 5 5 1 0 81 10 217
2017 EG-02 18 28 28 17 9 0 0 46 27 11
2017 EG-03 47 37 5 0 11 0 0 84 11 18
2017 EG-04 34 57 4 5 0 0 0 90 5 39
2017 EG-05 41 37 9 5 5 3 0 81 11 59
2017 EG-06 40 42 7 5 5 0 0 82 10 78
2014 EG 40 39 16 3 1 1 0 79 5 293
2014 EG-02 50 17 28 0 0 6 0 70 0 18
2014 EG-03 58 37 5 0 0 0 0 95 0 19
2014 EG-04 37 36 23 2 2 0 0 73 4 53
2014 EG-05 40 40 17 1 0 1 0 81 1 82
2014 EG-06 37 41 11 6 3 2 0 80 9 106
2011 EG 36 43 12 4 4 0 0 80 8 327
2011 EG-02 20 70 0 10 0 0 0 90 10 10
2011 EG-03 39 41 11 7 2 0 0 80 9 44
2011 EG-04 38 51 5 5 2 0 0 89 7 61
2011 EG-05 37 46 10 4 3 0 0 82 7 68
2011 EG-06 35 37 18 3 6 1 0 73 9 124
2011 EG-07 40 50 10 0 0 0 0 90 0 10
2008 EG 42 35 14 5 4 0 0 77 9 328
2008 EG-03 32 35 19 8 5 0 0 68 14 37
2008 EG-04 53 30 12 5 0 0 0 82 5 57
2008 EG-05 43 41 13 0 4 0 0 84 4 56
2008 EG-06 37 37 14 7 5 0 0 74 12 135
2008 EG-07 48 33 7 4 7 0 0 81 11 27

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 29 34 10 16 11 0 0 63 27 218
2017 EG-02 9 18 37 17 18 0 0 28 36 11
2017 EG-03 16 41 11 27 5 0 0 57 32 18
2017 EG-04 18 46 8 10 18 0 0 64 28 39
2017 EG-05 31 36 7 17 9 2 0 68 26 59
2017 EG-06 36 30 10 14 10 0 0 66 24 79

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 55 34 7 2 1 0 0 89 4 217
2017 EG-02 28 37 27 0 9 0 0 64 9 11
2017 EG-03 52 37 11 0 0 0 0 89 0 18
2017 EG-04 49 43 8 0 0 0 0 92 0 39
2017 EG-05 55 35 5 2 2 2 0 91 4 58
2017 EG-06 59 32 5 3 1 0 0 91 4 79
2014 EG 68 25 5 2 0 0 0 93 2 292
2014 EG-02 78 22 0 0 0 0 0 100 0 18
2014 EG-03 79 21 0 0 0 0 0 100 0 19
2014 EG-04 72 23 6 0 0 0 0 94 0 53
2014 EG-05 66 28 1 5 0 0 0 94 5 82
2014 EG-06 65 25 10 1 0 0 0 90 1 105
2011 EG 66 26 5 2 0 0 0 92 2 328
2011 EG-02 60 20 10 10 0 0 0 80 10 10
2011 EG-03 68 25 5 0 2 0 0 93 2 44
2011 EG-04 60 35 3 2 0 0 0 95 2 62
2011 EG-05 75 21 3 1 0 0 0 96 1 67
2011 EG-06 66 26 6 2 0 0 0 92 2 125
2011 EG-07 50 30 20 0 0 0 0 80 0 10

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 32 38 13 8 7 1 0 71 16 215
2017 EG-02 0 28 28 18 27 0 0 28 45 11
2017 EG-03 47 21 5 11 11 5 0 72 23 18
2017 EG-04 21 56 18 3 3 0 0 77 5 39
2017 EG-05 35 41 12 9 2 2 0 77 11 58
2017 EG-06 34 34 13 8 10 1 0 69 18 77
2014 EG 24 46 14 11 5 0 0 70 17 293
2014 EG-02 17 44 22 11 6 0 0 61 17 18
2014 EG-03 26 74 0 0 0 0 0 100 0 19
2014 EG-04 33 36 15 12 4 0 0 69 16 53
2014 EG-05 28 44 12 11 4 1 0 73 15 82
2014 EG-06 19 46 16 10 8 0 0 65 19 106
2011 EG 33 41 14 7 3 0 0 75 11 329
2011 EG-02 40 30 20 10 0 0 0 70 10 10
2011 EG-03 39 41 14 7 0 0 0 80 7 44
2011 EG-04 31 45 16 5 2 0 2 77 7 62
2011 EG-05 41 35 12 9 3 0 0 76 12 68
2011 EG-06 26 46 15 7 6 0 0 72 13 125
2011 EG-07 40 40 0 10 10 0 0 80 20 10

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 40 26 15 12 6 0 0 67 18 216
2017 EG-02 0 28 18 36 18 0 0 28 54 11
2017 EG-03 52 16 16 16 0 0 0 68 16 18
2017 EG-04 28 38 15 13 5 0 0 66 18 39
2017 EG-05 40 27 19 9 3 2 0 68 12 58
2017 EG-06 46 24 10 12 8 0 0 71 19 78
2014 EG 35 34 16 10 4 0 0 69 14 293
2014 EG-02 28 33 28 11 0 0 0 61 11 18
2014 EG-03 47 37 11 5 0 0 0 84 5 19
2014 EG-04 37 28 23 8 4 0 0 65 12 53
2014 EG-05 41 32 7 15 4 1 0 74 19 82
2014 EG-06 28 38 20 8 7 0 0 66 14 106

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 36 33 13 12 6 1 0 69 18 216
2017 EG-02 9 28 28 27 9 0 0 37 36 11
2017 EG-03 47 32 16 5 0 0 0 79 5 18
2017 EG-04 23 43 18 10 3 3 0 68 13 39
2017 EG-05 35 37 14 9 4 2 0 73 13 57
2017 EG-06 39 30 9 11 10 0 0 70 22 79
2014 EG 30 37 15 12 6 0 0 67 18 293
2014 EG-02 28 44 17 11 0 0 0 72 11 18
2014 EG-03 37 47 16 0 0 0 0 84 0 19
2014 EG-04 30 28 29 8 4 2 0 59 12 53
2014 EG-05 33 38 11 13 5 0 0 71 18 82
2014 EG-06 27 38 10 16 8 0 0 65 25 106
2011 EG 35 40 12 7 3 2 1 78 10 326
2011 EG-02 30 70 0 0 0 0 0 100 0 10
2011 EG-03 41 36 11 5 0 5 2 83 5 44
2011 EG-04 39 37 13 5 0 5 2 81 5 62
2011 EG-05 35 43 12 6 2 0 2 80 8 65
2011 EG-06 32 39 13 9 6 1 0 72 15 125
2011 EG-07 30 50 0 10 10 0 0 80 20 10

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 47 34 9 6 4 0 0 81 10 216
2017 EG-02 18 46 9 8 18 0 0 64 27 11
2017 EG-03 57 27 11 5 0 0 0 84 5 18
2017 EG-04 36 46 8 8 3 0 0 82 10 39
2017 EG-05 47 35 7 7 2 2 0 84 9 57
2017 EG-06 51 33 6 4 6 0 0 83 10 79
2014 EG 44 44 8 2 1 0 0 89 4 293
2014 EG-02 27 67 6 0 0 0 0 94 0 18
2014 EG-03 63 37 0 0 0 0 0 100 0 19
2014 EG-04 47 44 8 0 2 0 0 91 2 53
2014 EG-05 44 40 10 4 1 1 0 85 5 82
2014 EG-06 44 43 8 3 1 0 0 88 4 106
2011 EG 49 39 7 4 0 0 0 88 5 327
2011 EG-02 20 50 20 10 0 0 0 70 10 10
2011 EG-03 50 43 2 2 2 0 0 93 5 44
2011 EG-04 50 40 3 7 0 0 0 90 7 60
2011 EG-05 47 41 6 6 0 0 0 88 6 68
2011 EG-06 50 38 10 2 0 0 0 88 2 125
2011 EG-07 60 20 10 10 0 0 0 80 10 10
2008 EG 51 35 7 4 3 0 0 86 7 328
2008 EG-03 46 41 8 3 3 0 0 86 5 37
2008 EG-04 49 40 7 4 0 0 0 89 4 57
2008 EG-05 46 39 7 2 5 0 0 86 7 56
2008 EG-06 50 34 8 6 2 0 0 84 8 135
2008 EG-07 67 19 4 4 7 0 0 85 11 27

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 41 39 11 4 2 0 2 83 6 217
2017 EG-02 28 46 0 8 0 0 18 90 10 11
2017 EG-03 52 37 0 5 0 0 5 94 6 18
2017 EG-04 40 47 13 0 0 0 0 87 0 38
2017 EG-05 49 35 12 2 0 0 2 86 2 59
2017 EG-06 40 37 13 5 4 0 1 78 9 79
2014 EG 38 35 17 7 2 0 0 73 9 292
2014 EG-02 56 27 17 0 0 0 0 83 0 18
2014 EG-03 79 16 5 0 0 0 0 95 0 19
2014 EG-04 39 45 6 10 0 0 0 84 10 53
2014 EG-05 42 37 17 4 0 0 0 79 4 81
2014 EG-06 27 34 22 11 5 0 1 62 16 106
2011 EG 35 36 18 7 3 0 1 72 10 327
2011 EG-02 70 10 20 0 0 0 0 80 0 10
2011 EG-03 52 36 9 2 0 0 0 89 2 44
2011 EG-04 47 37 16 0 0 0 0 84 0 62
2011 EG-05 33 42 21 3 0 0 1 76 3 67
2011 EG-06 25 36 20 13 5 0 1 62 18 124
2011 EG-07 10 30 30 20 10 0 0 40 30 10
2008 EG 30 34 20 9 6 0 1 64 15 329
2008 EG-03 54 32 8 0 5 0 0 86 5 37
2008 EG-04 39 44 9 4 5 0 0 82 9 57
2008 EG-05 26 33 21 11 5 2 2 62 16 57
2008 EG-06 24 33 24 13 6 0 1 57 19 135
2008 EG-07 15 33 30 19 4 0 0 48 22 27

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 8 16 42 18 11 1 4 30 25 218
2017 EG-02 18 27 46 9 0 0 0 9 45 11
2017 EG-03 5 21 31 16 27 0 0 43 27 18
2017 EG-04 3 15 46 21 8 0 8 31 20 39
2017 EG-05 5 15 46 24 7 0 3 32 21 59
2017 EG-06 8 17 41 17 13 3 3 31 26 79
2014 EG 6 24 36 24 8 0 2 33 30 290
2014 EG-02 0 55 34 6 6 0 0 11 55 18
2014 EG-03 0 16 32 37 16 0 0 53 16 19
2014 EG-04 6 22 29 32 8 0 4 41 29 52
2014 EG-05 7 15 44 23 10 0 1 33 22 82
2014 EG-06 5 25 37 24 5 1 4 30 31 104
2011 EG 9 23 31 22 11 1 3 34 34 329
2011 EG-02 20 20 40 20 0 0 0 20 40 10
2011 EG-03 2 18 32 25 18 0 5 45 21 44
2011 EG-04 11 21 27 24 11 2 3 37 34 62
2011 EG-05 4 21 34 24 13 0 4 38 26 68
2011 EG-06 11 27 32 17 9 2 2 27 40 125
2011 EG-07 10 30 10 50 0 0 0 50 40 10
2008 EG 9 26 38 20 5 1 2 26 36 328
2008 EG-03 8 8 49 22 11 3 0 33 17 37
2008 EG-04 7 14 42 30 2 0 5 33 22 57
2008 EG-05 7 32 32 21 7 0 2 29 39 57
2008 EG-06 11 32 36 18 3 1 0 21 43 135
2008 EG-07 12 35 35 8 8 0 4 16 48 26

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 9 17 24 23 16 3 7 44 29 215
2017 EG-02 36 18 37 0 0 0 9 0 60 11
2017 EG-03 6 17 6 38 34 0 0 72 23 17
2017 EG-04 5 10 28 38 13 0 5 54 16 39
2017 EG-05 10 19 26 20 12 3 10 37 34 59
2017 EG-06 8 18 25 20 20 5 5 43 29 77
2014 EG 9 18 30 26 12 3 2 40 28 293
2014 EG-02 0 22 56 22 0 0 0 22 22 18
2014 EG-03 0 11 32 42 11 5 0 56 11 19
2014 EG-04 12 9 26 32 14 2 4 49 23 53
2014 EG-05 7 18 33 17 17 5 2 37 28 82
2014 EG-06 13 19 25 27 8 4 3 38 34 106
2011 EG 5 15 29 23 19 5 4 46 21 329
2011 EG-02 0 40 0 10 30 20 0 50 50 10
2011 EG-03 5 11 20 20 34 7 2 60 18 44
2011 EG-04 0 13 21 27 21 10 8 59 16 62
2011 EG-05 3 12 38 19 18 6 4 41 16 68
2011 EG-06 6 18 34 22 15 2 3 39 25 125
2011 EG-07 20 10 40 20 10 0 0 30 30 10
2008 EG 13 19 28 24 10 5 2 36 35 327
2008 EG-03 6 3 39 17 22 8 6 45 10 36
2008 EG-04 9 7 19 37 16 9 4 60 18 57
2008 EG-05 7 21 33 26 11 2 0 38 29 57
2008 EG-06 16 24 26 23 5 4 1 30 43 135
2008 EG-07 30 37 22 4 4 0 4 8 69 27

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 19 19 29 12 11 3 6 25 43 216
2017 EG-02 17 37 28 9 0 0 9 10 60 11
2017 EG-03 6 23 21 17 34 0 0 51 28 17
2017 EG-04 12 15 36 21 8 0 8 31 30 39
2017 EG-05 23 22 20 12 9 5 9 24 53 59
2017 EG-06 22 18 34 6 10 4 6 18 44 79
2014 EG 23 27 25 14 6 2 3 21 53 292
2014 EG-02 11 22 45 16 0 0 6 17 35 18
2014 EG-03 5 42 21 21 11 0 0 32 47 19
2014 EG-04 14 15 37 19 8 4 4 29 32 52
2014 EG-05 24 22 26 16 7 1 4 24 49 82
2014 EG-06 29 35 18 9 4 2 3 14 67 106
2011 EG 14 22 29 16 11 3 5 29 40 329
2011 EG-02 10 30 40 0 10 10 0 11 44 10
2011 EG-03 9 14 20 18 30 5 5 53 25 44
2011 EG-04 15 15 32 15 10 5 10 28 34 62
2011 EG-05 16 34 19 15 7 1 7 24 55 68
2011 EG-06 11 22 34 20 8 2 3 29 34 125
2011 EG-07 40 30 30 0 0 0 0 0 70 10
2008 EG 12 22 32 17 9 3 5 28 37 329
2008 EG-03 5 14 30 22 19 8 3 45 21 37
2008 EG-04 5 25 39 11 7 4 11 20 35 57
2008 EG-05 12 26 25 26 5 2 4 33 41 57
2008 EG-06 18 19 33 15 11 2 3 27 38 135
2008 EG-07 11 33 41 11 0 0 4 12 46 27

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 4 8 28 34 19 2 6 57 13 215
2017 EG-02 0 30 39 20 0 10 0 22 34 10
2017 EG-03 0 0 18 28 48 0 6 81 0 16
2017 EG-04 3 8 28 41 13 0 8 59 11 39
2017 EG-05 3 7 22 36 22 5 5 64 11 59
2017 EG-06 6 6 30 34 18 0 5 55 13 79
2014 EG 4 10 30 36 18 1 2 55 14 293
2014 EG-02 0 11 22 45 16 6 0 65 12 18
2014 EG-03 0 11 26 37 26 0 0 63 11 19
2014 EG-04 4 9 23 45 14 0 4 62 14 53
2014 EG-05 2 7 26 38 24 2 0 64 10 82
2014 EG-06 4 9 37 31 14 1 4 48 14 106
2011 EG 5 10 31 32 16 2 4 51 16 328
2011 EG-02 0 20 10 50 10 10 0 67 22 10
2011 EG-03 5 2 20 30 41 2 0 72 7 44
2011 EG-04 8 8 16 40 16 3 8 64 18 62
2011 EG-05 4 13 36 27 15 0 4 44 19 67
2011 EG-06 3 10 40 31 11 2 3 45 13 125
2011 EG-07 10 20 20 50 0 0 0 50 30 10
2008 EG 5 12 32 32 14 1 4 48 19 330
2008 EG-03 0 8 11 49 24 0 8 79 9 37
2008 EG-04 2 5 33 35 19 0 5 57 7 57
2008 EG-05 12 7 28 35 14 0 4 51 20 57
2008 EG-06 4 14 38 31 11 1 1 43 18 136
2008 EG-07 7 33 37 11 4 0 7 16 44 27

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 12 17 32 18 13 3 5 34 32 217
2017 EG-02 0 27 18 37 0 9 9 45 33 11
2017 EG-03 6 11 28 32 17 0 6 52 18 17
2017 EG-04 10 18 35 18 10 3 5 31 31 39
2017 EG-05 10 23 29 20 7 5 5 30 37 59
2017 EG-06 17 13 33 10 21 1 5 34 31 79
2014 EG 19 20 29 19 11 1 2 30 40 291
2014 EG-02 11 11 39 28 11 0 0 39 22 18
2014 EG-03 11 5 16 53 16 0 0 68 16 19
2014 EG-04 10 15 36 26 11 0 2 38 25 53
2014 EG-05 15 28 27 14 14 2 0 28 44 81
2014 EG-06 26 19 29 14 8 1 4 23 47 105
2011 EG 11 22 29 18 17 2 2 36 34 328
2011 EG-02 10 20 10 20 40 0 0 60 30 10
2011 EG-03 2 9 30 20 36 2 0 58 12 44
2011 EG-04 10 21 29 19 16 0 5 37 32 62
2011 EG-05 15 28 21 15 16 3 3 33 45 68
2011 EG-06 12 23 33 17 11 2 2 29 36 124
2011 EG-07 30 20 30 20 0 0 0 20 50 10
2008 EG 13 22 27 22 12 2 3 35 37 327
2008 EG-03 3 17 14 25 31 6 6 63 22 36
2008 EG-04 9 19 26 21 12 2 11 38 32 57
2008 EG-05 12 19 25 25 18 0 2 43 32 57
2008 EG-06 16 25 26 23 7 1 1 31 42 134
2008 EG-07 26 26 41 7 0 0 0 7 52 27

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 11 12 27 20 19 2 9 44 25 216
2017 EG-02 46 8 37 0 0 0 9 0 60 11
2017 EG-03 11 17 10 23 34 0 6 60 30 17
2017 EG-04 8 10 25 23 23 3 8 52 20 39
2017 EG-05 12 19 22 23 12 2 10 39 35 58
2017 EG-06 8 6 32 19 23 4 9 48 16 79
2014 EG 7 17 21 24 20 2 8 49 27 292
2014 EG-02 0 27 28 22 17 0 6 41 29 18
2014 EG-03 16 21 0 32 16 5 11 56 44 19
2014 EG-04 6 19 15 31 18 2 9 55 28 53
2014 EG-05 4 13 24 23 24 5 6 53 19 82
2014 EG-06 9 15 24 22 21 1 9 47 26 105
2011 EG 5 15 21 25 22 2 10 53 23 327
2011 EG-02 0 20 20 40 10 0 10 56 22 10
2011 EG-03 7 14 18 23 30 5 5 58 23 44
2011 EG-04 3 12 15 22 27 2 20 62 19 60
2011 EG-05 12 16 19 22 18 3 10 46 32 68
2011 EG-06 2 14 26 28 21 1 7 53 18 125
2011 EG-07 0 20 20 30 20 0 10 56 22 10
2008 EG 8 16 26 23 18 2 6 46 26 329
2008 EG-03 5 11 22 22 24 5 11 55 19 37
2008 EG-04 5 11 30 21 18 4 12 46 19 57
2008 EG-05 9 14 19 32 25 0 2 57 23 57
2008 EG-06 7 16 29 24 17 1 6 45 24 135
2008 EG-07 15 30 30 11 7 4 4 20 48 27

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 16 19 32 14 10 3 6 27 38 216
2017 EG-02 17 28 37 0 0 18 0 0 55 11
2017 EG-03 11 11 17 23 38 0 0 61 23 17
2017 EG-04 5 12 39 28 10 0 5 41 18 39
2017 EG-05 15 15 35 15 7 5 7 25 35 59
2017 EG-06 22 24 31 8 8 1 6 17 50 78
2014 EG 19 27 21 16 8 4 6 26 50 292
2014 EG-02 11 39 17 27 0 6 0 29 53 18
2014 EG-03 5 16 21 37 5 5 11 50 25 19
2014 EG-04 8 15 32 24 7 4 9 36 27 53
2014 EG-05 17 29 17 17 8 4 7 29 52 82
2014 EG-06 27 28 22 7 10 4 4 18 59 105
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 67 11 6 5 5 0 5 83 11 217
2017 EG-02 63 18 9 9 0 0 0 82 9 11
2017 EG-03 89 5 0 0 0 0 5 100 0 18
2017 EG-04 62 17 5 3 5 3 5 86 8 39
2017 EG-05 60 9 9 8 12 0 3 70 21 59
2017 EG-06 68 11 6 6 1 0 6 85 8 78
2014 EG 69 13 7 2 5 1 4 86 7 292
2014 EG-02 66 17 0 6 11 0 0 83 17 18
2014 EG-03 79 16 5 0 0 0 0 95 0 19
2014 EG-04 67 15 8 2 6 0 2 85 8 53
2014 EG-05 66 16 4 2 6 1 5 87 9 82
2014 EG-06 72 9 9 1 4 1 4 85 5 106
2011 EG 66 13 7 5 5 0 4 82 11 328
2011 EG-02 60 10 0 10 10 0 10 78 22 10
2011 EG-03 64 16 9 5 5 0 2 81 9 44
2011 EG-04 56 19 5 6 11 0 2 77 18 62
2011 EG-05 69 9 9 7 4 0 1 79 12 67
2011 EG-06 71 11 6 4 2 0 6 87 7 125
2011 EG-07 60 20 20 0 0 0 0 80 0 10
2008 EG 64 9 7 5 6 2 6 80 12 329
2008 EG-03 51 19 3 11 5 5 5 79 18 37
2008 EG-04 60 7 11 11 9 0 4 69 20 57
2008 EG-05 75 9 4 5 2 0 5 89 7 57
2008 EG-06 65 7 10 2 4 2 10 82 7 135
2008 EG-07 67 11 4 4 11 0 4 81 15 27

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 26 25 16 17 10 4 2 54 29 217
2017 EG-02 9 18 18 37 17 0 0 28 54 11
2017 EG-03 11 53 16 15 0 0 5 68 16 18
2017 EG-04 21 23 28 15 8 5 0 46 24 39
2017 EG-05 35 19 17 15 10 3 0 56 26 58
2017 EG-06 28 25 11 14 12 4 5 59 29 79
2014 EG 27 32 14 12 11 3 2 62 23 293
2014 EG-02 6 50 16 17 11 0 0 56 28 18
2014 EG-03 37 37 0 11 16 0 0 74 26 19
2014 EG-04 26 24 19 13 9 5 2 55 24 53
2014 EG-05 30 32 11 13 7 4 2 66 22 82
2014 EG-06 25 34 17 7 13 2 2 62 21 106

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 35 26 11 14 12 2 0 62 26 218
2017 EG-02 18 18 18 28 17 0 0 37 45 11
2017 EG-03 37 21 15 21 5 0 0 59 27 18
2017 EG-04 23 30 10 15 21 0 0 54 36 39
2017 EG-05 34 29 19 10 7 2 0 64 17 59
2017 EG-06 44 24 5 11 12 3 0 70 24 79
2014 EG 37 32 13 11 5 1 0 70 17 293
2014 EG-02 22 28 28 11 11 0 0 50 22 18
2014 EG-03 47 32 5 11 5 0 0 79 16 19
2014 EG-04 34 26 23 13 4 0 0 60 17 53
2014 EG-05 38 37 11 10 4 1 0 75 14 82
2014 EG-06 35 32 11 11 8 3 0 69 19 106

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 29 34 15 15 5 1 1 64 21 218
2017 EG-02 9 55 9 27 0 0 0 64 27 11
2017 EG-03 32 31 21 11 5 0 0 63 16 18
2017 EG-04 15 28 21 18 13 3 3 46 33 39
2017 EG-05 29 39 17 9 2 2 3 71 11 59
2017 EG-06 34 33 10 17 5 0 0 67 23 79
2014 EG 30 39 13 10 3 1 3 72 14 292
2014 EG-02 22 34 28 16 0 0 0 56 16 18
2014 EG-03 32 42 11 5 0 5 5 82 6 19
2014 EG-04 32 29 21 6 6 0 6 65 12 52
2014 EG-05 30 44 7 12 2 1 2 77 15 82
2014 EG-06 31 41 12 9 4 2 1 74 14 106
2011 EG 29 38 14 12 5 2 1 69 17 329
2011 EG-02 40 40 20 0 0 0 0 80 0 10
2011 EG-03 30 36 18 7 5 2 2 69 12 44
2011 EG-04 29 31 11 18 5 3 3 64 24 62
2011 EG-05 24 37 15 19 4 1 0 61 24 68
2011 EG-06 27 43 13 8 6 2 1 73 14 125
2011 EG-07 50 20 10 10 10 0 0 70 20 10
2008 EG 29 35 13 13 7 2 1 66 20 329
2008 EG-03 30 38 8 11 8 5 0 71 20 37
2008 EG-04 28 33 16 16 5 0 2 63 21 57
2008 EG-05 21 51 4 14 9 2 0 73 23 57
2008 EG-06 32 26 17 14 8 1 1 60 23 136
2008 EG-07 30 48 19 0 4 0 0 78 4 27

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 23 22 17 15 9 12 2 53 27 218
2017 EG-02 0 46 28 0 8 18 0 56 10 11
2017 EG-03 27 16 20 21 5 0 11 48 30 18
2017 EG-04 13 10 31 18 18 8 3 25 40 39
2017 EG-05 24 22 14 15 7 15 3 57 27 59
2017 EG-06 27 27 11 13 7 15 0 63 24 79
2014 EG 30 31 16 8 6 8 2 68 15 293
2014 EG-02 22 28 6 22 0 17 6 64 29 18
2014 EG-03 21 37 21 0 0 21 0 73 0 19
2014 EG-04 26 26 19 8 8 8 6 61 18 53
2014 EG-05 26 40 15 7 5 6 1 71 13 82
2014 EG-06 35 25 17 7 8 8 1 66 15 106
2011 EG 26 27 18 12 9 8 1 58 23 328
2011 EG-02 30 10 40 10 0 10 0 44 11 10
2011 EG-03 27 18 20 14 14 7 0 49 29 44
2011 EG-04 25 21 21 10 8 11 3 54 21 61
2011 EG-05 22 31 21 10 9 7 0 57 21 68
2011 EG-06 25 31 14 12 10 7 2 61 24 125
2011 EG-07 70 10 0 10 10 0 0 80 20 10
2008 EG 28 31 13 11 12 5 1 62 24 329
2008 EG-03 22 24 19 5 22 8 0 50 29 37
2008 EG-04 21 33 18 12 9 5 2 58 23 57
2008 EG-05 30 28 16 11 12 4 0 60 24 57
2008 EG-06 29 29 10 14 11 6 1 63 27 136
2008 EG-07 37 37 15 0 11 0 0 74 11 27

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 10 20 17 17 19 15 2 37 43 218
2017 EG-02 0 9 28 37 17 9 0 10 60 11
2017 EG-03 16 36 21 5 11 11 0 58 18 18
2017 EG-04 5 12 18 18 23 21 3 23 54 39
2017 EG-05 10 19 20 14 25 10 2 33 44 59
2017 EG-06 11 24 14 13 17 18 3 45 38 79
2014 EG 15 16 23 17 15 13 1 36 37 293
2014 EG-02 11 6 27 28 11 17 0 20 47 18
2014 EG-03 16 26 21 5 11 21 0 53 20 19
2014 EG-04 7 19 25 19 16 11 4 31 40 53
2014 EG-05 17 17 17 18 16 15 0 40 40 82
2014 EG-06 17 14 25 15 15 12 1 36 35 106

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 37 36 10 12 4 0 0 74 16 218
2017 EG-02 18 28 18 27 9 0 0 46 36 11
2017 EG-03 68 27 0 5 0 0 0 95 5 18
2017 EG-04 34 38 13 8 8 0 0 72 15 39
2017 EG-05 42 39 7 9 3 0 0 81 12 59
2017 EG-06 32 36 10 17 4 1 0 69 21 79
2014 EG 38 39 11 9 3 1 0 77 12 293
2014 EG-02 27 39 17 11 6 0 0 66 17 18
2014 EG-03 63 32 0 0 5 0 0 95 5 19
2014 EG-04 35 40 13 6 6 0 0 76 11 53
2014 EG-05 41 35 12 7 2 1 0 78 10 82
2014 EG-06 32 43 10 10 3 1 0 76 13 106
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 42 36 10 6 6 0 0 78 12 218
2017 EG-02 9 46 9 9 27 0 0 55 36 11
2017 EG-03 57 37 5 0 0 0 0 95 0 18
2017 EG-04 28 48 10 10 3 0 0 77 13 39
2017 EG-05 48 31 8 7 5 2 0 80 12 59
2017 EG-06 47 31 9 5 8 0 0 78 13 79
2014 EG 43 34 11 7 4 1 0 78 11 293
2014 EG-02 39 22 34 6 0 0 0 61 6 18
2014 EG-03 47 47 5 0 0 0 0 95 0 19
2014 EG-04 39 34 16 9 2 0 0 73 11 53
2014 EG-05 48 28 9 7 5 4 0 78 13 82
2014 EG-06 41 41 8 8 3 0 0 81 11 106
2011 EG 38 34 13 9 6 0 0 72 15 328
2011 EG-02 40 30 20 10 0 0 0 70 10 10
2011 EG-03 40 23 21 9 7 0 0 63 16 43
2011 EG-04 47 34 5 8 6 0 0 81 15 62
2011 EG-05 35 35 18 10 1 0 0 71 12 68
2011 EG-06 34 33 14 10 8 0 1 68 19 125
2011 EG-07 50 40 0 0 10 0 0 90 10 10
2008 EG 29 37 12 13 9 1 0 66 22 329
2008 EG-03 27 38 19 5 11 0 0 65 16 37
2008 EG-04 28 42 14 14 2 0 0 70 16 57
2008 EG-05 33 28 11 12 14 2 0 63 27 57
2008 EG-06 27 40 11 13 8 1 0 67 21 136
2008 EG-07 37 22 7 19 15 0 0 59 33 27

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 48 30 7 8 5 1 0 80 13 218
2017 EG-02 9 55 0 9 27 0 0 64 36 11
2017 EG-03 57 32 5 0 5 0 0 89 5 18
2017 EG-04 39 38 10 8 3 0 3 79 11 39
2017 EG-05 53 24 6 9 3 5 0 81 13 59
2017 EG-06 53 25 6 9 6 0 0 79 15 79
2014 EG 43 29 13 7 6 2 1 74 13 293
2014 EG-02 34 34 11 16 6 0 0 67 22 18
2014 EG-03 58 26 16 0 0 0 0 84 0 19
2014 EG-04 41 30 11 9 6 2 0 73 16 53
2014 EG-05 49 23 11 6 7 4 0 75 14 82
2014 EG-06 39 32 11 8 7 2 2 74 15 106
2011 EG 39 33 12 8 5 1 1 74 14 329
2011 EG-02 30 50 10 0 0 10 0 89 0 10
2011 EG-03 48 27 2 11 7 2 2 79 19 44
2011 EG-04 40 40 11 3 3 2 0 82 7 62
2011 EG-05 38 34 15 6 4 1 1 74 11 68
2011 EG-06 34 30 15 13 6 0 1 65 19 125
2011 EG-07 50 30 10 0 10 0 0 80 10 10
2008 EG 33 32 14 10 9 2 0 66 20 329
2008 EG-03 35 32 14 0 14 5 0 71 14 37
2008 EG-04 35 40 14 9 2 0 0 75 11 57
2008 EG-05 35 37 12 5 9 2 0 73 14 57
2008 EG-06 32 25 15 13 11 3 0 59 25 136
2008 EG-07 37 26 15 15 7 0 0 63 22 27

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 42 34 7 10 6 1 0 77 16 218
2017 EG-02 18 46 9 17 9 0 0 64 27 11
2017 EG-03 68 27 0 0 0 0 5 100 0 18
2017 EG-04 31 41 13 8 5 3 0 74 13 39
2017 EG-05 46 27 8 14 3 2 0 74 17 59
2017 EG-06 42 34 4 10 9 1 0 77 19 79
2014 EG 40 35 10 7 6 1 0 77 13 293
2014 EG-02 39 33 17 11 0 0 0 72 11 18
2014 EG-03 42 47 5 5 0 0 0 89 5 19
2014 EG-04 39 30 13 11 6 0 0 69 18 53
2014 EG-05 44 32 9 6 6 4 0 78 13 82
2014 EG-06 35 42 10 5 8 1 0 77 12 106
2011 EG 39 35 11 9 6 0 0 74 15 329
2011 EG-02 50 50 0 0 0 0 0 100 0 10
2011 EG-03 36 41 2 14 7 0 0 77 20 44
2011 EG-04 44 32 8 10 6 0 0 76 16 62
2011 EG-05 40 34 19 3 3 0 1 75 6 68
2011 EG-06 34 32 14 12 9 0 0 66 21 125
2011 EG-07 60 30 0 0 10 0 0 90 10 10
2008 EG 34 31 12 12 10 0 0 65 23 329
2008 EG-03 43 22 8 19 8 0 0 65 27 37
2008 EG-04 30 35 21 11 4 0 0 65 14 57
2008 EG-05 33 39 9 9 11 0 0 72 19 57
2008 EG-06 30 29 13 13 14 0 0 60 27 136
2008 EG-07 48 22 7 7 15 0 0 70 22 27

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 76 12 2 3 2 0 5 92 6 218
2017 EG-02 72 18 0 0 0 0 9 100 0 11
2017 EG-03 95 5 0 0 0 0 0 100 0 18
2017 EG-04 72 15 3 5 3 0 3 89 8 39
2017 EG-05 71 14 3 2 3 0 7 91 5 59
2017 EG-06 76 10 3 3 3 0 5 91 6 79
2014 EG 74 12 5 2 4 1 3 89 6 292
2014 EG-02 78 0 0 11 11 0 0 78 22 18
2014 EG-03 68 21 11 0 0 0 0 89 0 19
2014 EG-04 79 13 4 0 2 0 2 94 2 53
2014 EG-05 71 13 5 1 5 1 4 88 6 82
2014 EG-06 72 12 6 2 4 1 3 88 6 105
2011 EG 74 11 5 2 5 0 4 88 7 327
2011 EG-02 80 0 0 0 10 0 10 89 11 10
2011 EG-03 66 20 7 2 2 0 2 88 5 44
2011 EG-04 66 16 3 2 8 0 5 86 10 61
2011 EG-05 81 6 4 0 6 0 3 89 6 67
2011 EG-06 75 10 4 2 4 0 5 89 7 125
2011 EG-07 80 10 10 0 0 0 0 90 0 10
2008 EG 74 8 4 2 6 0 5 87 8 328
2008 EG-03 76 5 5 5 5 0 3 83 11 37
2008 EG-04 68 12 7 0 11 0 2 82 11 57
2008 EG-05 77 11 2 2 4 0 5 92 6 56
2008 EG-06 75 5 4 2 3 1 10 89 6 136
2008 EG-07 78 4 4 4 11 0 0 81 15 27

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 50 19 8 7 8 4 4 75 16 218
2017 EG-02 28 0 0 17 37 9 9 34 66 11
2017 EG-03 63 21 5 5 0 0 5 89 6 18
2017 EG-04 46 18 5 5 10 10 5 76 18 39
2017 EG-05 54 27 9 3 2 2 3 86 5 59
2017 EG-06 51 15 10 6 11 4 3 71 19 79
2014 EG 49 23 11 4 7 4 3 77 11 293
2014 EG-02 22 11 28 6 27 0 6 35 35 18
2014 EG-03 53 32 5 0 0 5 5 94 0 19
2014 EG-04 54 19 11 4 4 6 2 79 8 53
2014 EG-05 57 26 5 2 5 1 4 87 8 82
2014 EG-06 45 23 13 4 7 6 3 74 11 106
2011 EG 46 26 11 5 7 2 2 76 13 328
2011 EG-02 30 20 10 10 20 10 0 56 33 10
2011 EG-03 52 20 5 7 7 5 5 80 15 44
2011 EG-04 57 23 13 2 3 0 2 82 5 61
2011 EG-05 59 22 6 3 4 4 1 86 8 68
2011 EG-06 35 32 11 8 10 2 2 69 19 125
2011 EG-07 50 20 30 0 0 0 0 70 0 10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 50 26 8 10 5 0 0 77 15 218
2017 EG-02 18 18 36 9 18 0 0 37 28 11
2017 EG-03 63 32 5 0 0 0 0 95 0 18
2017 EG-04 41 30 10 13 5 0 0 72 18 39
2017 EG-05 59 26 3 10 0 2 0 86 10 59
2017 EG-06 48 25 8 10 9 0 0 74 19 79

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 54 22 11 6 5 1 0 77 12 217
2017 EG-02 28 37 17 0 18 0 0 64 18 11
2017 EG-03 79 21 0 0 0 0 0 100 0 18
2017 EG-04 48 23 18 8 3 0 0 72 10 39
2017 EG-05 60 22 9 7 2 2 0 83 9 59
2017 EG-06 51 22 10 6 9 1 0 74 15 78

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 50 30 8 7 5 0 0 80 12 218
2017 EG-02 9 54 18 0 18 0 0 63 18 11
2017 EG-03 79 21 0 0 0 0 0 100 0 18
2017 EG-04 41 33 13 10 3 0 0 74 13 39
2017 EG-05 48 32 10 7 2 2 0 81 9 59
2017 EG-06 55 24 4 9 9 0 0 79 17 79
2014 EG 49 31 10 6 4 0 0 80 10 293
2014 EG-02 17 44 34 6 0 0 0 61 6 18
2014 EG-03 63 37 0 0 0 0 0 100 0 19
2014 EG-04 45 36 8 8 2 2 0 82 10 53
2014 EG-05 56 28 5 5 6 0 0 84 11 82
2014 EG-06 46 31 11 7 5 0 0 77 11 106
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 7 57 0 21 14 0 0 64 36 14
2014 EG 7 43 10 24 7 3 7 55 34 30
2014 EG-06 9 64 0 18 9 0 0 73 27 11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 28 25 17 12 5 12 0 61 19 218
2017 EG-02 9 37 18 18 8 9 0 50 29 11
2017 EG-03 25 32 11 5 0 21 5 78 7 18
2017 EG-04 15 35 23 10 8 8 0 55 20 39
2017 EG-05 32 20 19 15 2 12 0 59 19 59
2017 EG-06 34 18 18 8 7 15 0 61 18 79
2014 EG 27 34 18 8 5 9 0 67 14 292
2014 EG-02 17 44 11 0 17 11 0 69 19 18
2014 EG-03 21 37 26 5 0 11 0 65 6 19
2014 EG-04 32 26 21 13 2 6 0 61 16 53
2014 EG-05 26 35 14 10 6 10 0 67 18 81
2014 EG-06 27 33 18 6 5 11 0 68 12 106
2011 EG 25 28 17 11 8 9 2 60 21 329
2011 EG-02 40 10 30 10 10 0 0 50 20 10
2011 EG-03 34 23 18 7 2 16 0 68 11 44
2011 EG-04 27 29 18 8 2 11 5 67 12 62
2011 EG-05 22 22 21 15 12 9 0 48 29 68
2011 EG-06 19 35 13 13 10 8 2 60 26 125
2011 EG-07 40 30 10 0 10 10 0 78 11 10

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 21 32 17 12 12 5 0 56 25 218
2017 EG-02 0 64 18 9 8 0 0 64 17 11
2017 EG-03 31 32 5 21 0 11 0 70 24 18
2017 EG-04 10 39 20 15 15 0 0 49 31 39
2017 EG-05 20 34 17 7 14 9 0 60 22 59
2017 EG-06 29 23 20 10 12 5 0 55 24 79
2014 EG 21 28 23 15 7 5 0 51 24 290
2014 EG-02 6 45 27 11 11 0 0 50 22 18
2014 EG-03 21 37 16 16 5 5 0 61 22 19
2014 EG-04 26 17 29 13 8 6 0 46 23 52
2014 EG-05 16 36 20 16 10 2 0 53 27 81
2014 EG-06 24 26 24 12 5 9 1 55 19 105
2011 EG 24 30 20 14 10 2 0 56 24 329
2011 EG-02 10 30 30 10 10 10 0 44 22 10
2011 EG-03 41 25 18 14 0 2 0 67 14 44
2011 EG-04 24 34 19 8 10 3 2 61 19 62
2011 EG-05 21 25 25 13 15 1 0 46 28 68
2011 EG-06 21 32 18 18 10 1 0 53 28 125
2011 EG-07 40 30 0 10 20 0 0 70 30 10
2008 EG 23 29 20 16 10 3 0 53 26 328
2008 EG-03 14 30 24 11 14 8 0 47 26 37
2008 EG-04 25 30 28 11 5 2 0 55 16 57
2008 EG-05 19 42 21 9 7 2 0 63 16 57
2008 EG-06 29 21 16 21 12 2 0 51 33 135
2008 EG-07 4 41 19 22 11 4 0 46 35 27

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 16 30 19 14 11 10 0 50 28 218
2017 EG-02 9 28 37 18 8 0 0 37 27 11
2017 EG-03 21 36 0 16 11 16 0 68 32 18
2017 EG-04 10 31 28 10 18 3 0 42 29 39
2017 EG-05 10 30 22 12 10 15 0 48 26 59
2017 EG-06 22 27 18 11 10 12 0 55 25 79
2014 EG 14 26 27 17 7 10 0 43 27 292
2014 EG-02 6 17 50 17 6 6 0 24 24 18
2014 EG-03 16 37 21 16 5 5 0 56 22 19
2014 EG-04 11 20 36 15 8 9 0 35 26 53
2014 EG-05 11 31 19 20 10 10 0 47 33 81
2014 EG-06 17 26 25 14 6 12 0 49 23 106
2011 EG 15 28 25 14 9 9 0 47 25 328
2011 EG-02 10 40 30 0 0 20 0 63 0 10
2011 EG-03 20 36 18 9 0 16 0 68 11 44
2011 EG-04 16 26 21 11 10 16 0 50 25 62
2011 EG-05 13 24 22 21 13 7 0 40 37 68
2011 EG-06 13 30 31 13 9 5 0 45 23 124
2011 EG-07 20 10 40 0 30 0 0 30 30 10
2008 EG 12 27 24 20 10 7 1 42 33 328
2008 EG-03 14 27 14 27 14 5 0 43 43 37
2008 EG-04 11 35 21 18 7 7 2 50 27 57
2008 EG-05 12 33 21 14 7 11 2 52 24 57
2008 EG-06 13 23 27 23 10 4 0 37 34 135
2008 EG-07 7 22 30 15 22 4 0 31 38 27

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 14 27 17 15 14 12 0 47 33 217
2017 EG-02 0 28 28 17 9 18 0 34 33 11
2017 EG-03 16 36 5 27 5 11 0 58 36 18
2017 EG-04 8 23 23 13 21 13 0 36 39 39
2017 EG-05 14 23 24 16 10 14 0 42 30 58
2017 EG-06 18 30 14 10 15 13 0 55 29 79
2014 EG 15 28 21 16 11 9 0 47 30 292
2014 EG-02 6 28 34 16 6 11 0 38 25 18
2014 EG-03 21 32 16 16 11 5 0 56 28 19
2014 EG-04 13 32 21 13 14 7 0 48 29 53
2014 EG-05 17 23 26 16 9 9 0 45 27 81
2014 EG-06 15 29 17 15 13 10 0 49 32 106
2011 EG 16 26 21 16 12 10 0 46 31 326
2011 EG-03 20 39 16 7 5 14 0 68 13 44
2011 EG-04 16 24 23 13 13 11 0 45 29 62
2011 EG-05 15 25 16 24 13 7 0 43 40 68
2011 EG-06 15 23 22 19 13 9 0 41 35 123
2011 EG-07 20 20 20 0 30 10 0 44 33 10
2008 EG 12 28 21 16 13 10 0 45 32 329
2008 EG-03 16 22 24 22 11 5 0 40 34 37
2008 EG-04 12 30 26 12 11 9 0 46 25 57
2008 EG-05 9 40 14 14 9 14 0 57 27 57
2008 EG-06 15 24 22 15 14 10 0 43 33 136
2008 EG-07 4 41 11 19 22 4 0 46 42 27

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 15 29 20 20 11 5 0 47 33 218
2017 EG-02 0 28 28 36 9 0 0 28 45 11
2017 EG-03 25 37 0 21 5 11 0 70 30 18
2017 EG-04 15 34 10 15 21 5 0 52 38 39
2017 EG-05 12 29 27 20 7 5 0 43 29 59
2017 EG-06 18 28 24 13 13 5 0 48 27 79
2014 EG 13 35 18 20 9 5 0 50 31 292
2014 EG-02 6 39 27 6 17 6 0 47 24 18
2014 EG-03 11 53 11 21 5 0 0 63 26 19
2014 EG-04 18 32 19 15 10 6 0 53 27 53
2014 EG-05 12 35 19 22 6 6 0 50 30 81
2014 EG-06 10 34 16 23 10 7 0 47 35 106
2011 EG 13 32 21 20 11 4 0 47 32 326
2011 EG-02 20 50 10 10 10 0 0 70 20 10
2011 EG-03 23 43 11 14 5 5 0 69 19 44
2011 EG-04 10 32 24 16 8 8 2 46 27 62
2011 EG-05 10 24 22 28 15 1 0 34 43 68
2011 EG-06 10 30 24 22 11 3 0 41 35 122
2011 EG-07 20 40 20 0 20 0 0 60 20 10
2008 EG 12 34 18 20 12 4 0 48 34 330
2008 EG-03 16 27 19 22 16 0 0 43 38 37
2008 EG-04 16 37 9 26 7 5 0 56 35 57
2008 EG-05 14 37 16 16 11 7 0 55 28 57
2008 EG-06 10 32 18 22 14 4 1 43 38 136
2008 EG-07 4 44 30 15 7 0 0 48 22 27
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 22 42 20 9 5 2 0 65 15 218
2017 EG-02 9 37 18 9 27 0 0 46 36 11
2017 EG-03 36 37 16 11 0 0 0 73 11 18
2017 EG-04 21 39 23 5 10 3 0 61 16 39
2017 EG-05 17 44 24 12 0 3 0 63 12 59
2017 EG-06 27 43 15 9 5 1 0 70 14 79
2014 EG 20 45 21 8 4 2 0 67 12 292
2014 EG-02 11 61 22 6 0 0 0 72 6 18
2014 EG-03 16 47 32 0 0 5 0 67 0 19
2014 EG-04 26 39 23 2 8 2 0 67 10 53
2014 EG-05 22 41 23 5 6 2 0 65 11 81
2014 EG-06 20 49 17 9 3 2 0 70 12 106
2011 EG 19 45 20 9 4 3 0 66 14 329
2011 EG-02 20 30 40 0 0 10 0 56 0 10
2011 EG-03 27 45 16 5 0 7 0 78 5 44
2011 EG-04 23 44 24 5 2 2 2 68 7 62
2011 EG-05 13 51 18 12 4 1 0 66 16 68
2011 EG-06 15 46 18 11 6 3 0 64 17 125
2011 EG-07 30 20 30 10 10 0 0 50 20 10

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 36 43 11 3 2 4 0 83 5 216
2017 EG-02 37 28 18 8 0 9 0 71 9 11
2017 EG-03 47 37 16 0 0 0 0 84 0 18
2017 EG-04 28 43 15 3 3 8 0 78 6 39
2017 EG-05 31 45 10 2 5 7 0 81 7 58
2017 EG-06 41 46 8 4 0 1 0 88 4 78
2014 EG 41 38 12 3 0 5 1 84 3 292
2014 EG-02 28 50 17 0 0 6 0 82 0 18
2014 EG-03 53 37 5 0 0 5 0 94 0 19
2014 EG-04 41 40 14 4 0 2 0 82 4 53
2014 EG-05 38 38 12 2 1 5 2 83 4 81
2014 EG-06 45 33 12 3 0 7 0 84 3 106
2011 EG 41 38 12 5 1 2 0 82 6 329
2011 EG-02 20 60 20 0 0 0 0 80 0 10
2011 EG-03 45 32 18 0 0 5 0 81 0 44
2011 EG-04 50 32 11 3 0 3 0 85 3 62
2011 EG-05 41 44 4 7 1 1 0 87 9 68
2011 EG-06 37 38 14 7 1 2 1 78 8 125
2011 EG-07 70 10 10 0 10 0 0 80 10 10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 26 38 10 10 10 4 2 68 21 218
2017 EG-02 9 28 9 0 36 9 9 45 44 11
2017 EG-03 31 43 5 5 11 5 0 77 17 18
2017 EG-04 15 44 13 17 8 3 0 61 26 39
2017 EG-05 27 32 10 14 9 3 5 65 24 59
2017 EG-06 33 39 8 6 9 4 1 76 16 79
2014 EG 32 42 11 7 4 3 1 77 11 292
2014 EG-02 34 44 17 6 0 0 0 78 6 18
2014 EG-03 32 32 11 16 0 11 0 71 18 19
2014 EG-04 30 33 15 11 8 4 0 65 20 53
2014 EG-05 32 38 12 7 4 4 2 75 12 81
2014 EG-06 31 50 8 3 4 3 1 84 7 106
2011 EG 27 32 15 13 5 7 1 64 20 327
2011 EG-02 20 20 0 40 10 0 10 44 56 10
2011 EG-03 19 37 19 12 0 12 2 65 14 43
2011 EG-04 28 36 13 11 5 7 0 68 18 61
2011 EG-05 21 35 13 12 9 7 3 62 23 68
2011 EG-06 29 26 18 14 5 7 0 59 21 125
2011 EG-07 60 30 0 0 10 0 0 90 10 10
2008 EG 23 34 16 12 10 4 1 60 24 329
2008 EG-03 16 24 16 16 16 11 0 45 36 37
2008 EG-04 16 42 12 14 9 5 2 62 25 57
2008 EG-05 28 30 16 11 12 0 4 60 24 57
2008 EG-06 23 35 18 12 8 4 0 60 21 136
2008 EG-07 37 30 11 11 11 0 0 67 22 27

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 18 30 22 14 7 6 3 53 23 218
2017 EG-02 9 37 9 9 17 9 9 56 33 11
2017 EG-03 25 21 27 5 0 11 11 59 7 18
2017 EG-04 8 31 34 12 8 8 0 42 22 39
2017 EG-05 22 27 25 19 3 3 0 51 23 59
2017 EG-06 18 34 15 14 10 6 3 57 26 79
2014 EG 13 34 27 12 8 5 2 50 21 291
2014 EG-02 6 44 28 17 6 0 0 50 22 18
2014 EG-03 26 16 26 16 5 5 5 47 24 19
2014 EG-04 10 21 37 13 10 8 2 34 26 52
2014 EG-05 11 37 27 11 5 5 4 53 18 81
2014 EG-06 16 41 20 10 8 4 2 60 19 106
2011 EG 11 29 26 13 10 9 2 45 26 329
2011 EG-02 10 20 30 20 0 20 0 38 25 10
2011 EG-03 7 30 27 11 11 14 0 42 26 44
2011 EG-04 13 24 32 8 6 10 6 44 17 62
2011 EG-05 12 22 26 19 6 12 3 40 29 68
2011 EG-06 6 36 25 12 15 5 1 45 29 125
2011 EG-07 50 30 10 0 10 0 0 80 10 10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 13 20 17 15 21 12 2 39 41 217
2017 EG-02 0 9 9 28 36 18 0 11 78 11
2017 EG-03 16 41 5 11 16 5 5 64 30 18
2017 EG-04 0 15 15 21 28 21 0 20 62 39
2017 EG-05 21 14 17 16 16 12 5 42 38 58
2017 EG-06 15 20 25 10 20 9 0 39 33 79
2014 EG 14 27 20 15 16 7 2 44 34 292
2014 EG-02 0 17 28 22 22 11 0 19 50 18
2014 EG-03 16 11 42 16 11 5 0 28 28 19
2014 EG-04 9 25 25 18 19 6 0 35 39 53
2014 EG-05 16 26 15 15 14 10 5 49 33 81
2014 EG-06 16 33 17 9 18 5 2 53 29 106
2011 EG 11 19 21 17 16 13 3 36 40 329
2011 EG-02 0 0 40 10 30 10 10 0 50 10
2011 EG-03 14 20 23 18 5 18 2 43 29 44
2011 EG-04 8 21 23 16 18 11 3 34 40 62
2011 EG-05 9 18 21 25 12 15 1 32 44 68
2011 EG-06 11 18 19 14 22 13 2 35 42 125
2011 EG-07 30 30 10 20 10 0 0 60 30 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 61 17 9 6 3 1 3 81 10 217
2017 EG-02 63 18 9 9 0 0 0 82 9 11
2017 EG-03 89 11 0 0 0 0 0 100 0 18
2017 EG-04 62 15 8 8 3 0 5 81 11 39
2017 EG-05 53 20 10 12 2 2 2 76 14 59
2017 EG-06 55 19 13 3 5 1 4 79 8 78
2014 EG 60 18 12 3 2 2 3 81 6 293
2014 EG-02 66 17 6 11 0 0 0 83 11 18
2014 EG-03 63 26 5 0 0 5 0 94 0 19
2014 EG-04 62 13 13 2 6 0 4 78 8 53
2014 EG-05 56 20 12 5 2 2 2 79 8 82
2014 EG-06 58 19 14 2 1 2 4 82 3 106

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 63 21 6 4 0 2 3 89 4 218
2017 EG-02 82 0 9 9 0 0 0 82 9 11
2017 EG-03 68 21 5 0 0 5 0 94 0 18
2017 EG-04 57 25 8 5 0 0 5 86 5 39
2017 EG-05 61 17 9 9 0 3 2 82 9 59
2017 EG-06 60 28 4 0 1 3 5 95 1 79
2014 EG 62 19 8 3 2 3 3 86 6 292
2014 EG-02 61 22 6 6 6 0 0 83 11 18
2014 EG-03 68 26 0 0 0 0 5 100 0 19
2014 EG-04 55 21 8 4 4 4 4 83 8 52
2014 EG-05 62 22 1 5 2 5 2 91 8 82
2014 EG-06 61 15 14 1 2 3 4 82 3 106
2011 EG 57 20 9 4 2 3 5 84 6 329
2011 EG-02 50 10 10 0 20 0 10 67 22 10
2011 EG-03 66 16 5 2 0 5 7 92 3 44
2011 EG-04 44 27 13 8 3 0 5 75 12 62
2011 EG-05 53 24 6 9 0 1 7 84 10 68
2011 EG-06 62 19 9 1 1 5 3 89 2 125
2011 EG-07 50 20 30 0 0 0 0 70 0 10
2008 EG 62 19 9 3 2 2 2 85 6 330
2008 EG-03 62 22 3 11 3 0 0 84 14 37
2008 EG-04 54 18 18 5 2 2 2 75 7 57
2008 EG-05 65 19 9 4 0 0 4 87 4 57
2008 EG-06 65 19 7 1 2 1 4 89 3 136
2008 EG-07 59 15 19 0 7 0 0 74 7 27

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 19 26 15 16 20 3 0 46 38 218
2017 EG-02 0 37 0 17 37 9 0 40 60 11
2017 EG-03 36 11 32 5 16 0 0 47 21 18
2017 EG-04 15 26 10 15 31 3 0 42 48 39
2017 EG-05 12 31 20 20 12 5 0 45 34 59
2017 EG-06 23 25 13 17 20 1 0 49 38 79
2014 EG 15 27 22 20 14 2 0 43 35 293
2014 EG-02 17 16 28 28 11 0 0 33 39 18
2014 EG-03 16 21 26 11 16 5 5 41 29 19
2014 EG-04 11 17 32 21 15 3 0 29 38 53
2014 EG-05 16 29 18 24 10 2 0 46 35 82
2014 EG-06 17 33 16 14 18 2 0 51 33 106
2011 EG 19 30 21 14 11 3 1 51 26 329
2011 EG-02 0 40 30 20 10 0 0 40 30 10
2011 EG-03 18 23 25 14 11 5 5 45 28 44
2011 EG-04 16 24 27 18 10 5 0 42 29 62
2011 EG-05 13 32 25 13 12 3 1 48 26 68
2011 EG-06 22 32 17 14 13 2 1 55 27 125
2011 EG-07 40 40 10 10 0 0 0 80 10 10
2008 EG 20 37 18 12 11 2 1 59 23 330
2008 EG-03 22 27 19 8 19 5 0 51 29 37
2008 EG-04 21 40 18 12 9 0 0 61 21 57
2008 EG-05 14 40 14 18 11 2 2 56 29 57
2008 EG-06 22 35 21 8 13 1 1 58 21 136
2008 EG-07 26 41 11 15 4 4 0 69 19 27

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 9 17 20 18 29 4 4 28 51 218
2017 EG-02 9 18 18 9 36 9 0 30 50 11
2017 EG-03 20 11 11 37 21 0 0 31 59 18
2017 EG-04 10 8 10 20 36 5 10 21 66 39
2017 EG-05 3 22 24 17 30 2 2 26 49 59
2017 EG-06 10 19 25 14 26 4 1 31 42 79
2014 EG 12 17 17 21 26 5 2 31 50 293
2014 EG-02 11 11 27 34 11 0 6 24 47 18
2014 EG-03 21 11 21 16 21 5 5 35 41 19
2014 EG-04 9 15 13 27 30 6 0 26 60 53
2014 EG-05 10 18 16 21 28 7 0 30 53 82
2014 EG-06 14 18 18 15 29 4 2 34 47 106
2011 EG 11 19 20 20 26 3 2 31 48 328
2011 EG-02 10 0 50 20 20 0 0 10 40 10
2011 EG-03 7 20 16 30 16 7 5 31 51 44
2011 EG-04 5 16 20 23 31 3 2 22 57 61
2011 EG-05 9 16 18 22 31 3 1 26 55 68
2011 EG-06 14 21 18 14 28 2 2 36 45 125
2011 EG-07 20 30 30 10 10 0 0 50 20 10
2008 EG 13 24 20 18 19 4 2 39 40 328
2008 EG-03 24 27 19 16 14 0 0 51 30 37
2008 EG-04 18 23 18 23 14 2 4 43 39 57
2008 EG-05 11 23 16 18 25 5 2 37 46 56
2008 EG-06 9 24 22 18 22 4 1 35 42 135
2008 EG-07 11 26 22 22 15 0 4 38 38 27

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 14 38 21 12 9 5 0 55 23 218
2017 EG-02 0 37 28 18 17 0 0 37 36 11
2017 EG-03 20 37 16 11 11 5 0 61 23 18
2017 EG-04 10 36 23 10 15 5 0 49 27 39
2017 EG-05 10 40 22 15 2 10 0 56 19 59
2017 EG-06 18 39 19 10 10 3 0 59 21 79

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 38 39 13 1 6 4 0 80 7 217
2017 EG-02 18 46 17 0 18 0 0 64 18 11
2017 EG-03 36 37 16 0 5 5 0 77 6 18
2017 EG-04 32 44 11 0 11 3 0 78 11 38
2017 EG-05 32 46 13 3 2 3 0 81 5 59
2017 EG-06 47 32 12 0 4 5 0 83 4 79
2014 EG 44 37 12 1 2 3 0 84 3 293
2014 EG-02 50 28 17 0 6 0 0 78 6 18
2014 EG-03 47 47 0 0 0 5 0 100 0 19
2014 EG-04 45 28 16 4 2 6 0 77 6 53
2014 EG-05 41 43 12 1 1 1 0 85 2 82
2014 EG-06 45 36 10 1 2 5 1 86 3 106

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 39 40 10 5 5 1 0 80 10 218
2017 EG-02 28 45 9 9 9 0 0 72 18 11
2017 EG-03 48 31 16 5 0 0 0 79 5 18
2017 EG-04 34 36 17 3 10 0 0 70 13 39
2017 EG-05 39 46 3 7 2 2 2 88 9 59
2017 EG-06 39 43 8 3 5 3 0 84 8 79
2014 EG 46 34 12 3 2 1 1 82 5 293
2014 EG-02 50 17 28 0 6 0 0 66 6 18
2014 EG-03 47 42 0 0 5 0 5 94 6 19
2014 EG-04 50 30 10 6 4 0 0 81 9 53
2014 EG-05 45 39 11 5 0 0 0 84 5 82
2014 EG-06 44 36 11 3 1 4 1 84 4 106
2011 EG 37 37 15 5 2 4 0 76 8 328
2011 EG-02 40 40 20 0 0 0 0 80 0 10
2011 EG-03 48 30 14 9 0 0 0 77 9 44
2011 EG-04 39 39 13 5 0 5 0 81 5 62
2011 EG-05 38 32 16 3 3 7 0 76 6 68
2011 EG-06 31 40 17 5 5 3 0 73 10 124
2011 EG-07 50 40 10 0 0 0 0 90 0 10

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 42 37 10 4 7 0 0 78 11 218
2017 EG-02 37 18 18 17 9 0 0 55 27 11
2017 EG-03 47 37 5 5 5 0 0 84 11 18
2017 EG-04 36 38 10 5 10 0 0 74 15 39
2017 EG-05 42 41 9 2 5 2 0 84 7 59
2017 EG-06 43 36 11 4 6 0 0 79 10 79
2014 EG 51 32 10 4 2 0 0 84 6 293
2014 EG-02 50 33 6 6 6 0 0 83 11 18
2014 EG-03 53 37 5 5 0 0 0 89 5 19
2014 EG-04 58 23 9 6 4 0 0 81 10 53
2014 EG-05 49 37 11 4 0 0 0 85 4 82
2014 EG-06 49 35 9 4 3 0 0 84 7 106
2011 EG 42 34 13 8 2 1 0 77 10 327
2011 EG-02 70 20 0 10 0 0 0 90 10 10
2011 EG-03 50 34 9 7 0 0 0 84 7 44
2011 EG-04 39 45 8 2 5 2 0 85 7 62
2011 EG-05 36 36 12 13 1 1 0 73 15 67
2011 EG-06 40 29 19 9 2 1 0 70 11 124
2011 EG-07 40 40 10 0 10 0 0 80 10 10
2008 EG 34 40 12 8 5 1 0 74 14 330
2008 EG-03 41 32 22 5 0 0 0 73 5 37
2008 EG-04 40 33 12 12 2 0 0 74 14 57
2008 EG-05 32 46 9 5 7 2 0 79 13 57
2008 EG-06 34 38 11 8 8 1 0 73 16 136
2008 EG-07 30 41 15 7 7 0 0 70 15 27

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 31 34 17 9 8 0 0 66 18 218
2017 EG-02 9 9 46 17 18 0 0 18 36 11
2017 EG-03 52 27 5 16 0 0 0 79 16 18
2017 EG-04 26 41 15 10 8 0 0 66 18 39
2017 EG-05 29 42 12 7 9 2 0 72 16 59
2017 EG-06 33 32 17 9 10 0 0 65 19 79
2014 EG 28 40 17 9 5 0 0 69 14 292
2014 EG-02 6 50 28 11 6 0 0 55 17 18
2014 EG-03 47 37 11 5 0 0 0 84 5 19
2014 EG-04 31 45 13 4 4 0 2 78 8 53
2014 EG-05 30 42 15 9 5 0 0 72 13 82
2014 EG-06 26 37 19 11 6 1 0 63 17 105
2011 EG 32 40 16 8 4 1 0 72 12 328
2011 EG-02 20 40 30 10 0 0 0 60 10 10
2011 EG-03 43 41 7 5 5 0 0 84 9 44
2011 EG-04 27 55 6 5 3 2 2 85 8 62
2011 EG-05 24 43 21 12 1 0 0 66 13 68
2011 EG-06 33 32 21 7 6 1 0 66 13 124
2011 EG-07 40 30 0 20 10 0 0 70 30 10

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 30 35 18 8 9 0 0 65 17 218
2017 EG-02 9 9 46 9 27 0 0 18 36 11
2017 EG-03 47 27 11 16 0 0 0 73 16 18
2017 EG-04 26 41 18 8 8 0 0 66 15 39
2017 EG-05 24 44 12 10 9 2 0 69 19 59
2017 EG-06 34 34 15 6 10 0 0 69 16 79
2014 EG 30 39 17 9 4 1 0 69 13 293
2014 EG-02 17 33 39 6 6 0 0 50 11 18
2014 EG-03 58 37 5 0 0 0 0 95 0 19
2014 EG-04 33 43 11 7 4 0 0 77 12 53
2014 EG-05 28 43 15 10 4 1 0 72 14 82
2014 EG-06 28 34 22 9 6 1 0 63 15 106
2011 EG 29 39 16 12 4 0 0 69 16 328
2011 EG-02 30 40 20 10 0 0 0 70 10 10
2011 EG-03 39 43 9 5 5 0 0 82 9 44
2011 EG-04 26 45 16 10 3 0 0 71 13 62
2011 EG-05 22 38 26 12 1 0 0 60 13 68
2011 EG-06 31 36 15 13 6 0 0 67 19 124
2011 EG-07 20 40 0 30 10 0 0 60 40 10
2008 EG 30 38 14 10 6 0 0 69 17 328
2008 EG-03 33 36 17 11 3 0 0 69 14 36
2008 EG-04 39 35 12 12 2 0 0 74 14 57
2008 EG-05 32 42 12 5 9 0 0 74 14 57
2008 EG-06 26 38 17 11 8 0 0 64 19 136
2008 EG-07 35 38 4 12 12 0 0 73 23 26

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 27 23 16 10 17 8 0 54 29 218
2017 EG-02 9 0 28 17 28 18 0 11 55 11
2017 EG-03 20 37 5 5 21 11 0 64 30 18
2017 EG-04 18 18 21 13 23 7 0 39 39 39
2017 EG-05 29 29 15 14 7 7 0 62 22 59
2017 EG-06 36 20 13 6 19 6 0 60 27 79
2014 EG 27 29 21 12 6 5 0 59 18 293
2014 EG-02 28 11 22 22 6 11 0 44 31 18
2014 EG-03 37 26 26 5 0 5 0 67 6 19
2014 EG-04 26 36 15 17 2 4 0 65 20 53
2014 EG-05 26 32 21 9 7 6 0 61 17 82
2014 EG-06 26 27 22 10 8 6 1 58 19 106
2011 EG 31 28 17 12 6 5 0 62 20 327
2011 EG-02 20 20 30 10 10 10 0 44 22 10
2011 EG-03 30 30 14 16 7 2 2 62 24 44
2011 EG-04 27 39 13 6 6 8 0 72 14 62
2011 EG-05 25 21 22 21 7 4 0 48 29 68
2011 EG-06 35 28 16 10 7 4 0 66 17 123
2011 EG-07 40 20 30 10 0 0 0 60 10 10
2008 EG 31 27 20 10 8 5 0 60 19 328
2008 EG-03 25 28 17 17 8 6 0 56 26 36
2008 EG-04 40 23 19 9 5 4 0 65 15 57
2008 EG-05 26 35 18 9 4 9 0 67 13 57
2008 EG-06 31 21 21 10 11 5 0 55 23 135
2008 EG-07 26 37 26 4 7 0 0 63 11 27
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 EG 23 43 35 218
2017 EG-02 55 0 45 11
2017 EG-03 32 47 21 18
2017 EG-04 30 28 41 39
2017 EG-05 22 48 31 59
2017 EG-06 14 51 35 79
2014 EG 16 49 34 293
2014 EG-02 22 50 28 18
2014 EG-03 5 63 32 19
2014 EG-04 16 41 43 53
2014 EG-05 10 55 35 82
2014 EG-06 25 48 27 106
2011 EG 19 50 30 329
2011 EG-02 70 10 20 10
2011 EG-03 16 55 30 44
2011 EG-04 24 44 32 62
2011 EG-05 22 43 35 68
2011 EG-06 9 62 30 125
2011 EG-07 30 50 20 10

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 EG 20 26 32 12 6 4 50
2017 EG-04 9 43 32 0 9 9 12
2017 EG-05 31 29 24 16 0 0 13
2017 EG-06 9 9 55 27 0 0 11
2014 EG 34 21 19 19 9999 8 48
2014 EG-06 42 15 12 23 9999 8 26
2011 EG 23 24 23 15 9999 16 62
2011 EG-04 21 36 14 14 9999 14 14
2011 EG-05 20 13 33 13 9999 20 15
2011 EG-06 27 18 18 9 9999 27 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EG 16 84 218
2017 EG-04 15 85 39
2017 EG-05 9 91 59
2017 EG-06 22 78 79
2014 EG 16 84 293
2014 EG-02 28 72 18
2014 EG-04 13 87 53
2014 EG-05 16 84 82
2014 EG-06 18 82 106

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 EG 44 36
2017 EG-06 47 17
2014 EG 63 48
2014 EG-05 62 13
2014 EG-06 58 19

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EG 64 36
2017 EG-06 65 17
2014 EG 40 48
2014 EG-06 47 19

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 EG 0 36
2017 EG-06 0 17
2014 EG-05 0 13
2014 EG-06 0 19

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EG-06 0 17
2014 EG-05 0 13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 EG 16 36
2014 EG 10 48

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 EG 17 36
2014 EG 15 48

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 EG-06 0 17
2014 EG-05 0 13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 EG 42 36
2017 EG-06 47 17
2014 EG 42 48
2014 EG-06 42 19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 EG 47 36
2017 EG-06 47 17
2014 EG 37 48
2014 EG-05 38 13
2014 EG-06 37 19

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 EG 45 36
2017 EG-06 47 17
2014 EG 44 48
2014 EG-05 38 13
2014 EG-06 68 19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 EG 44 36
2017 EG-06 41 17
2014 EG 27 48
2014 EG-06 26 19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 EG 36 36
2017 EG-06 29 17
2014 EG 23 48

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 EG 61 36
2017 EG-06 65 17
2014 EG 67 48
2014 EG-05 62 13
2014 EG-06 84 19

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 EG 22 36
2014 EG 29 48
2014 EG-06 32 19

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 EG-06 0 17
2014 EG-05 0 13
2014 EG-06 0 19

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 EG-06 0 17

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 EG 17 36
2014 EG 17 48

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 EG 58 36
2017 EG-06 59 17
2014 EG 46 48
2014 EG-05 38 13
2014 EG-06 53 19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 EG 33 36
2017 EG-06 35 17
2014 EG 27 48

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 EG 14 36
2014 EG 15 48

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EG 58 36
2017 EG-06 59 17
2014 EG 62 48
2014 EG-05 62 13
2014 EG-06 63 19

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 EG 36 36
2017 EG-06 41 17
2014 EG 27 48
2014 EG-06 31 19

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 EG 19 36
2014 EG 27 48
2014 EG-06 32 19

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 EG 22 36
2017 EG-06 29 17
2014 EG 17 48

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 EG 16 36
2014 EG 15 48

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EG 22 36
2014 EG 15 48

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 EG 16 32
2014 EG 12 42

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 EG 19 32
2014 EG 14 42
2014 EG-05 0 11

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 EG 22 32
2014 EG 12 42

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 EG-06 0 15
2014 EG-05 0 11
2014 EG-06 0 16

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 EG-06 0 15
2014 EG 0 42
2014 EG-05 0 11
2014 EG-06 0 16

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 EG 25 32
2014 EG-06 0 16

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 EG 28 32
2017 EG-06 33 15
2014 EG 19 42

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 EG-06 0 15

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EG 40 32
2017 EG-06 33 15
2014 EG 40 42
2014 EG-06 50 16

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EG 0 32
2017 EG-06 0 15
2014 EG-05 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EG 59 32
2017 EG-06 53 15
2014 EG 45 42
2014 EG-05 55 11
2014 EG-06 37 16

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EG 0 32
2017 EG-06 0 15

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EG 22 32
2014 EG 21 42

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EG 97 3 35
2017 EG-06 94 6 16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 16 17 18 10 9 23 7 46 27 218
2017 EG-02 9 18 28 0 36 9 0 30 39 11
2017 EG-03 11 25 27 11 5 11 11 46 20 18
2017 EG-04 8 18 23 15 3 30 3 38 27 39
2017 EG-05 14 12 17 5 9 31 14 46 24 59
2017 EG-06 22 17 15 10 10 23 4 52 28 79
2014 EG 13 19 24 5 9 24 6 45 20 292
2014 EG-02 11 39 34 0 6 6 6 56 6 18
2014 EG-03 11 21 32 0 11 21 5 43 14 19
2014 EG-04 9 17 25 6 8 31 4 41 20 53
2014 EG-05 10 16 24 6 7 27 10 40 21 82
2014 EG-06 17 20 20 6 11 21 5 50 23 105

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 26 33 15 9 5 10 1 67 16 218
2017 EG-02 18 18 18 18 27 0 0 37 45 11
2017 EG-03 36 43 11 5 0 5 0 83 6 18
2017 EG-04 13 28 28 8 5 15 3 50 16 39
2017 EG-05 27 36 12 9 5 11 0 71 15 59
2017 EG-06 30 34 10 9 4 11 1 74 14 79
2014 EG 21 33 21 7 5 11 1 62 14 293
2014 EG-02 22 39 22 0 6 11 0 69 6 18
2014 EG-03 11 42 26 5 0 16 0 63 6 19
2014 EG-04 24 32 15 12 4 13 0 65 18 53
2014 EG-05 16 39 22 2 4 15 2 66 7 82
2014 EG-06 25 29 23 6 8 7 2 60 15 106
2011 EG 29 31 17 6 5 12 0 68 13 328
2011 EG-02 20 50 10 0 10 10 0 78 11 10
2011 EG-03 32 30 16 7 0 16 0 73 8 44
2011 EG-04 37 26 21 2 3 11 0 71 5 62
2011 EG-05 21 30 27 6 7 9 0 56 15 67
2011 EG-06 27 33 11 9 5 14 1 71 16 125
2011 EG-07 30 30 20 10 10 0 0 60 20 10
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 28 48 14 7 2 1 0 77 9 218
2017 EG-02 9 37 28 0 27 0 0 46 27 11
2017 EG-03 36 37 11 11 0 5 0 77 11 18
2017 EG-04 18 49 18 15 0 0 0 67 15 39
2017 EG-05 27 58 10 2 0 3 0 88 2 59
2017 EG-06 32 44 14 9 1 0 0 76 10 79
2014 EG 27 49 13 6 3 1 0 77 9 293
2014 EG-02 16 50 17 11 0 6 0 70 12 18
2014 EG-03 26 53 11 11 0 0 0 79 11 19
2014 EG-04 26 39 21 9 4 0 0 65 13 53
2014 EG-05 23 48 17 7 4 1 0 72 11 82
2014 EG-06 30 54 8 4 3 2 0 86 7 106
2011 EG 19 52 13 9 3 2 0 73 13 327
2011 EG-02 0 80 0 10 0 10 0 89 11 10
2011 EG-03 9 55 7 18 7 5 0 67 26 44
2011 EG-04 18 52 19 5 3 3 0 72 8 62
2011 EG-05 9 55 21 10 3 1 0 65 14 67
2011 EG-06 27 50 11 9 3 0 0 77 12 124
2011 EG-07 40 40 10 10 0 0 0 80 10 10
2008 EG 20 52 15 8 4 2 0 73 12 330
2008 EG-03 11 38 27 14 5 5 0 51 20 37
2008 EG-04 19 39 18 18 4 4 0 60 22 57
2008 EG-05 28 47 16 4 5 0 0 75 9 57
2008 EG-06 16 65 11 5 3 0 0 81 8 136
2008 EG-07 33 52 4 4 0 4 4 92 4 27

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 9 18 27 6 4 29 6 42 16 218
2017 EG-02 9 9 37 9 17 9 9 22 33 11
2017 EG-03 20 11 27 5 0 21 16 49 9 18
2017 EG-04 3 18 31 8 3 33 5 33 17 39
2017 EG-05 7 17 31 2 7 32 5 38 14 59
2017 EG-06 10 22 20 6 3 32 6 51 16 79
2014 EG 7 22 33 10 4 18 6 38 18 293
2014 EG-02 0 39 50 0 0 11 0 43 0 18
2014 EG-03 5 26 32 11 5 11 11 40 20 19
2014 EG-04 6 19 36 7 8 17 8 32 20 53
2014 EG-05 7 12 32 10 6 24 8 29 24 82
2014 EG-06 9 28 29 11 2 16 4 47 16 106
2011 EG 6 16 28 13 5 29 4 33 26 327
2011 EG-02 0 10 40 0 0 50 0 20 0 10
2011 EG-03 7 11 32 5 5 36 5 31 15 44
2011 EG-04 10 13 26 8 3 32 8 38 19 62
2011 EG-05 3 24 22 19 4 24 3 37 33 67
2011 EG-06 6 15 31 14 6 27 2 30 27 124
2011 EG-07 0 20 20 20 0 30 10 33 33 10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 38 35 12 5 2 8 0 79 8 217
2017 EG-02 0 30 19 10 10 30 0 43 29 10
2017 EG-03 41 37 21 0 0 0 0 79 0 18
2017 EG-04 31 41 21 0 3 5 0 76 3 39
2017 EG-05 44 32 9 5 0 10 0 85 6 59
2017 EG-06 38 35 9 6 4 8 0 79 11 79
2014 EG 35 34 17 2 1 10 0 77 3 293
2014 EG-02 28 28 27 6 6 6 0 59 12 18
2014 EG-03 37 16 32 0 0 16 0 63 0 19
2014 EG-04 31 42 16 0 2 9 0 81 2 53
2014 EG-05 39 35 15 1 0 10 0 82 1 82
2014 EG-06 33 35 17 3 2 10 0 76 5 106
2011 EG 30 38 14 3 2 13 1 78 6 328
2011 EG-02 60 0 20 0 0 20 0 75 0 10
2011 EG-03 25 39 14 2 0 20 0 80 3 44
2011 EG-04 44 24 18 3 2 10 0 75 5 62
2011 EG-05 26 43 13 0 0 16 1 84 0 68
2011 EG-06 24 42 15 5 5 10 0 73 11 124
2011 EG-07 40 40 0 0 10 10 0 89 11 10
2008 EG 28 35 17 6 4 9 1 70 11 329
2008 EG-03 35 14 16 3 5 27 0 67 11 37
2008 EG-04 30 38 20 2 2 9 0 75 4 56
2008 EG-05 28 44 16 2 2 9 0 79 4 57
2008 EG-06 23 38 17 10 5 7 1 66 16 136
2008 EG-07 33 41 7 7 7 0 4 77 15 27

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 30 32 16 4 5 13 0 71 10 217
2017 EG-02 9 37 18 0 17 18 0 56 21 11
2017 EG-03 31 32 21 0 0 16 0 75 0 18
2017 EG-04 23 38 23 0 5 10 0 68 6 39
2017 EG-05 34 31 12 5 3 13 2 76 10 59
2017 EG-06 32 29 15 5 5 13 0 70 12 78
2014 EG 26 31 20 4 2 17 0 70 7 292
2014 EG-02 24 35 18 0 6 18 0 71 7 17
2014 EG-03 32 26 16 5 0 21 0 73 7 19
2014 EG-04 22 34 19 6 2 17 0 67 9 53
2014 EG-05 27 28 18 7 1 18 0 67 10 82
2014 EG-06 27 34 20 1 2 16 0 73 3 106
2011 EG 24 37 15 6 2 16 0 73 9 327
2011 EG-02 50 20 10 0 0 20 0 88 0 10
2011 EG-03 28 44 7 0 0 21 0 91 0 43
2011 EG-04 32 37 15 5 3 8 0 75 9 62
2011 EG-05 21 32 25 4 0 18 0 64 5 68
2011 EG-06 18 39 13 10 3 18 0 69 16 124
2011 EG-07 30 40 10 10 0 10 0 78 11 10
2008 EG 30 35 17 8 5 5 0 68 13 329
2008 EG-03 27 30 19 11 3 11 0 64 15 37
2008 EG-04 32 39 18 7 2 4 0 73 9 57
2008 EG-05 37 33 18 4 2 7 0 75 6 57
2008 EG-06 29 36 15 10 9 1 0 66 19 136
2008 EG-07 22 37 22 4 7 4 4 64 12 27
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EG 9 91 218
2017 EG-06 10 90 79
2014 EG 4 96 293
2014 EG-03 0 100 19
2014 EG-04 0 100 53
2014 EG-06 7 93 106

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 EG 32 19

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EG 79 19
2014 EG 73 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 EG 0 19
2014 EG 0 11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 EG 0 19

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 EG 25 20

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 EG 25 20

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 EG 0 20
2014 EG 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 EG 0 20

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 EG 0 20

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 EG 0 20
2014 EG 0 11

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 EG 34 20

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 EG 0 20
2014 EG 0 11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 EG 0 20

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EG 70 20

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 EG 0 19

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EG 0 19

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 EG 25 19

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 EG 0 19

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EG 31 19

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EG 0 19

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EG 79 19

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EG 0 19

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EG 90 10 20

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 16 17 22 2 5 32 5 54 12 218
2017 EG-02 0 28 45 0 9 18 0 34 11 11
2017 EG-03 11 25 27 0 0 21 16 57 0 18
2017 EG-04 13 10 26 5 5 41 0 39 17 39
2017 EG-05 15 17 15 0 2 39 11 66 3 59
2017 EG-06 20 15 22 1 7 32 3 54 13 79
2014 EG 14 17 24 2 2 32 9 52 7 293
2014 EG-02 17 5 39 0 11 17 11 30 15 18
2014 EG-03 5 16 26 0 0 47 5 44 0 19
2014 EG-04 13 17 27 4 0 28 11 50 6 53
2014 EG-05 15 16 16 4 0 38 12 61 7 82
2014 EG-06 15 20 23 2 4 31 6 55 9 106

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 30 33 17 5 3 11 0 71 10 217
2017 EG-02 9 37 28 8 9 9 0 50 19 11
2017 EG-03 36 37 11 0 0 16 0 87 0 18
2017 EG-04 16 32 21 5 5 21 0 60 13 38
2017 EG-05 32 36 13 3 2 12 2 79 6 59
2017 EG-06 34 32 18 5 3 8 0 71 9 79
2014 EG 24 31 22 3 2 16 2 68 5 293
2014 EG-02 22 11 50 0 6 11 0 37 6 18
2014 EG-03 16 42 16 0 0 26 0 79 0 19
2014 EG-04 24 38 21 4 0 13 0 71 4 53
2014 EG-05 26 26 22 4 0 21 2 67 5 82
2014 EG-06 26 34 18 1 4 13 4 73 6 106
2011 EG 34 32 16 4 1 12 0 76 6 326
2011 EG-03 30 48 11 0 0 11 0 87 0 44
2011 EG-04 42 24 19 3 0 11 0 75 4 62
2011 EG-05 34 32 16 6 1 10 0 74 8 68
2011 EG-06 30 33 15 6 2 15 0 74 9 123
2011 EG-07 50 20 20 0 10 0 0 70 10 10
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 19 25 22 12 19 0 2 45 32 218
2017 EG-02 9 37 18 9 27 0 0 46 36 11
2017 EG-03 11 27 27 11 20 0 5 39 32 18
2017 EG-04 31 17 26 13 10 0 3 50 24 39
2017 EG-05 12 31 22 12 18 2 3 45 32 59
2017 EG-06 20 25 19 12 22 0 1 46 34 79

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 23 32 23 12 8 0 0 56 21 218
2017 EG-02 28 28 28 17 0 0 0 55 17 11
2017 EG-03 41 27 21 11 0 0 0 68 11 18
2017 EG-04 13 56 13 10 5 0 3 71 16 39
2017 EG-05 20 31 24 15 8 2 0 52 24 59
2017 EG-06 28 25 24 13 10 0 0 53 23 79

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 31 33 18 8 4 0 6 68 13 218
2017 EG-02 9 37 28 17 0 0 9 50 19 11
2017 EG-03 41 37 0 11 0 0 11 88 12 18
2017 EG-04 28 36 17 10 0 0 8 70 11 39
2017 EG-05 34 27 18 7 5 2 7 67 13 59
2017 EG-06 32 36 17 6 5 0 4 70 12 79

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 23 29 21 11 10 1 3 55 22 217
2017 EG-02 9 18 28 45 0 0 0 28 45 11
2017 EG-03 25 37 11 16 5 5 0 66 23 18
2017 EG-04 21 30 15 10 15 0 8 55 28 39
2017 EG-05 15 36 27 9 10 2 2 53 19 59
2017 EG-06 32 26 20 6 10 1 4 61 18 78

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 49 22 9 3 3 1 12 83 7 218
2017 EG-02 55 9 8 0 0 9 18 89 0 11
2017 EG-03 68 16 0 5 0 0 11 94 6 18
2017 EG-04 54 20 10 3 0 0 13 85 3 39
2017 EG-05 41 24 7 2 5 0 22 83 8 59
2017 EG-06 49 25 13 1 4 1 6 81 5 79

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 32 32 17 12 6 1 0 64 18 218
2017 EG-02 9 37 18 9 27 0 0 46 36 11
2017 EG-03 36 43 11 5 0 5 0 83 6 18
2017 EG-04 34 28 23 10 3 0 3 64 13 39
2017 EG-05 27 39 12 14 7 2 0 67 21 59
2017 EG-06 36 27 19 12 6 0 0 62 19 79

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 31 32 19 9 6 1 3 65 15 218
2017 EG-02 18 28 28 17 9 0 0 46 27 11
2017 EG-03 36 37 11 0 5 5 5 82 6 18
2017 EG-04 28 34 17 10 5 0 5 65 16 39
2017 EG-05 31 35 20 5 3 0 5 70 9 59
2017 EG-06 29 30 20 9 9 1 1 61 18 79

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 26 40 16 7 8 0 3 68 16 217
2017 EG-02 18 37 18 27 0 0 0 55 27 11
2017 EG-03 31 48 5 0 5 5 5 88 6 18
2017 EG-04 29 42 10 13 3 0 3 73 16 38
2017 EG-05 20 42 20 3 7 0 7 67 11 59
2017 EG-06 29 38 15 6 11 0 0 67 17 79

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 33 33 14 9 7 0 4 69 17 217
2017 EG-02 28 46 9 17 0 0 0 73 17 11
2017 EG-03 52 32 5 0 5 0 5 89 6 18
2017 EG-04 32 26 18 11 5 0 8 63 17 38
2017 EG-05 36 32 9 6 10 2 5 73 18 59
2017 EG-06 29 34 17 9 9 0 1 64 18 79

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 34 32 18 5 7 0 3 68 13 218
2017 EG-02 37 18 45 0 0 0 0 55 0 11
2017 EG-03 57 27 0 0 11 0 5 89 11 18
2017 EG-04 21 41 13 12 5 0 8 67 19 39
2017 EG-05 34 35 19 5 3 0 3 72 9 59
2017 EG-06 34 30 20 5 9 1 0 65 14 79

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 45 28 15 6 5 0 1 74 11 218
2017 EG-02 46 9 17 18 9 0 0 55 28 11
2017 EG-03 52 11 27 5 5 0 0 63 11 18
2017 EG-04 54 23 13 3 5 0 3 79 8 39
2017 EG-05 41 37 10 5 5 0 2 80 10 59
2017 EG-06 45 29 15 6 4 0 0 75 10 79

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 67 10 9 4 4 1 5 82 8 218
2017 EG-02 46 18 18 8 9 0 0 64 17 11
2017 EG-03 79 11 5 0 0 0 5 94 0 18
2017 EG-04 54 7 18 5 5 3 8 68 12 39
2017 EG-05 76 7 10 0 2 2 3 87 2 59
2017 EG-06 69 11 4 7 3 0 6 85 10 79

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 52 28 12 3 1 0 3 83 5 218
2017 EG-02 28 28 28 8 9 0 0 55 17 11
2017 EG-03 47 43 5 0 0 0 5 94 0 18
2017 EG-04 54 30 8 3 3 0 3 87 5 39
2017 EG-05 56 29 12 2 0 0 2 86 2 59
2017 EG-06 54 24 11 4 1 0 5 83 5 79

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 56 18 10 6 5 0 4 78 11 217
2017 EG-02 18 46 9 17 9 0 0 64 27 11
2017 EG-03 52 21 11 11 0 0 5 77 11 18
2017 EG-04 54 21 10 10 3 0 3 77 13 39
2017 EG-05 59 19 14 2 2 2 3 82 4 59
2017 EG-06 59 15 6 6 8 0 5 79 15 78

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 55 8 5 2 0 0 31 91 3 218
2017 EG-02 63 0 0 0 0 0 37 100 0 11
2017 EG-03 68 0 5 0 0 0 27 93 0 18
2017 EG-04 59 8 8 0 0 0 25 90 0 39
2017 EG-05 43 9 0 3 0 0 46 94 6 59
2017 EG-06 59 9 4 1 0 0 27 93 2 79

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 54 24 11 2 1 0 7 85 4 215
2017 EG-02 37 36 9 9 9 0 0 72 18 11
2017 EG-03 79 11 0 5 0 0 5 94 6 18
2017 EG-04 65 14 10 3 0 3 5 86 3 37
2017 EG-05 55 23 7 0 0 0 16 92 0 58
2017 EG-06 45 32 15 1 1 0 5 81 3 79

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 54 21 11 6 5 1 4 78 11 217
2017 EG-02 55 18 0 9 17 0 0 73 27 11
2017 EG-03 47 16 32 0 5 0 0 63 5 18
2017 EG-04 40 28 11 5 11 3 3 72 17 38
2017 EG-05 61 20 3 3 2 2 9 91 6 59
2017 EG-06 54 20 13 8 1 1 3 78 9 79

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 50 28 15 2 1 1 3 81 3 216
2017 EG-02 55 27 18 0 0 0 0 82 0 11
2017 EG-03 57 21 21 0 0 0 0 79 0 18
2017 EG-04 44 27 24 3 0 0 3 73 3 37
2017 EG-05 47 29 12 2 3 0 7 82 5 59
2017 EG-06 52 32 10 3 0 3 1 87 3 79

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 11 36 34 11 7 0 0 47 19 217
2017 EG-02 0 28 37 0 27 0 9 30 29 11
2017 EG-03 21 36 27 11 5 0 0 57 16 18
2017 EG-04 8 35 39 10 5 3 0 44 16 39
2017 EG-05 12 46 24 13 5 0 0 58 18 59
2017 EG-06 10 32 41 8 9 0 0 42 17 78

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 8 14 40 27 10 0 0 37 22 218
2017 EG-02 17 18 46 9 9 0 0 18 36 11
2017 EG-03 0 5 43 25 27 0 0 52 5 18
2017 EG-04 3 21 46 18 10 3 0 29 24 39
2017 EG-05 7 8 43 34 7 0 2 42 15 59
2017 EG-06 8 18 33 33 9 0 0 42 25 79

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 24 38 17 9 8 4 0 65 17 217
2017 EG-02 9 28 18 18 17 9 0 40 39 11
2017 EG-03 28 38 23 0 11 0 0 66 11 17
2017 EG-04 15 38 21 8 10 8 0 58 20 39
2017 EG-05 31 44 15 5 3 2 0 76 9 59
2017 EG-06 24 37 17 10 7 4 1 64 18 79

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 19 39 18 13 11 0 0 58 24 216
2017 EG-02 0 28 9 28 36 0 0 28 63 11
2017 EG-03 5 68 11 11 5 0 0 73 16 18
2017 EG-04 21 33 18 15 10 3 0 55 26 39
2017 EG-05 23 43 16 12 7 0 0 65 19 58
2017 EG-06 23 32 22 12 11 0 0 55 23 78
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EG 21 79 218
2017 EG-04 23 77 39
2017 EG-05 15 85 59
2017 EG-06 22 78 79
2014 EG 13 87 292
2014 EG-04 13 87 53
2014 EG-05 13 87 82
2014 EG-06 13 87 105

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EG 80 20 44
2017 EG-06 88 13 16
2014 EG 69 31 39
2014 EG-05 82 18 11
2014 EG-06 57 43 14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 49 26 9 9 9 0 0 74 17 35
2017 EG-06 57 29 7 0 7 0 0 86 7 14
2014 EG 52 30 11 4 4 0 0 81 7 27
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 31 23 20 9 14 3 1 32 68 218
2017 EG-02 55 18 0 9 9 8 0 60 40 11
2017 EG-03 48 16 16 9 11 0 0 48 52 18
2017 EG-04 34 25 10 15 10 3 3 35 65 39
2017 EG-05 34 20 23 3 12 5 2 37 63 59
2017 EG-06 20 28 27 6 19 0 0 20 80 79

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 EG 24 142
2017 EG-04 34 24
2017 EG-05 9 35
2017 EG-06 24 63

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EG 32 142
2017 EG-04 34 24
2017 EG-05 25 35
2017 EG-06 33 63

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EG 20 142
2017 EG-04 17 24
2017 EG-05 29 35
2017 EG-06 19 63

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 EG 39 142
2017 EG-04 34 24
2017 EG-05 37 35
2017 EG-06 37 63

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 EG 15 142
2017 EG-04 21 24
2017 EG-05 9 35
2017 EG-06 17 63

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 EG 38 142
2017 EG-04 49 24
2017 EG-05 37 35
2017 EG-06 35 63

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 EG 3 48 21 8 5 16 138
2017 EG-04 0 52 14 10 5 19 21
2017 EG-05 3 50 23 3 3 18 34
2017 EG-06 5 44 21 8 6 16 63

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 15 20 12 19 20 3 11 41 45 142
2017 EG-04 13 38 4 13 17 4 12 60 35 24
2017 EG-05 14 17 20 14 20 0 14 37 39 35
2017 EG-06 17 14 14 17 19 5 13 38 44 63

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 2 11 14 24 42 3 5 14 71 141
2017 EG-04 0 13 17 33 29 8 0 14 68 24
2017 EG-05 3 3 17 25 40 0 12 7 74 35
2017 EG-06 3 15 15 18 45 3 2 19 66 62
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