2017 Public Service Employee Survey Results for Health Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 49 4 11 5 0 0 80 16 753
2017 EC-02 41 52 0 2 4 0 0 94 6 48
2017 EC-03 32 52 0 10 5 0 0 84 16 19
2017 EC-04 36 47 7 8 3 0 0 83 11 75
2017 EC-05 31 50 1 14 4 0 0 82 18 130
2017 EC-06 29 50 5 10 6 0 0 79 16 214
2017 EC-07 25 50 4 14 6 0 0 76 21 190
2017 EC-08 36 40 9 13 2 0 0 76 15 45
2014 EC 26 49 5 14 5 0 0 75 20 715
2014 EC-02 24 61 2 10 2 0 0 85 12 41
2014 EC-03 23 46 0 0 31 0 0 69 31 13
2014 EC-04 31 53 1 12 3 0 0 84 15 68
2014 EC-05 23 50 5 17 4 1 0 73 22 139
2014 EC-06 26 49 4 18 3 0 0 75 21 208
2014 EC-07 28 46 6 12 9 0 0 74 21 164
2014 EC-08 29 42 10 15 5 0 0 71 19 61
2011 EC 33 49 4 11 3 0 0 82 14 807
2011 EC-01 73 0 18 9 0 0 0 73 9 11
2011 EC-02 25 50 6 15 4 0 0 75 19 52
2011 EC-03 36 45 0 18 0 0 0 82 18 22
2011 EC-04 35 46 4 13 3 0 0 81 15 80
2011 EC-05 33 54 3 9 2 0 0 86 11 166
2011 EC-06 33 46 5 13 4 0 0 79 17 219
2011 EC-07 32 54 4 8 2 0 0 86 10 183
2011 EC-08 32 49 4 12 3 0 0 81 14 69

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 72 19 4 3 1 1 1 92 4 751
2017 EC-02 77 12 6 0 4 0 0 90 4 48
2017 EC-03 74 16 0 10 0 0 0 90 10 19
2017 EC-04 66 24 4 3 1 0 1 92 4 74
2017 EC-05 74 18 2 2 0 3 1 96 2 130
2017 EC-06 74 16 5 2 0 2 0 92 3 213
2017 EC-07 70 20 4 3 2 1 1 92 5 190
2017 EC-08 69 20 7 4 0 0 0 89 4 45
2014 EC 69 21 4 3 1 1 1 92 4 715
2014 EC-02 68 24 2 5 0 0 0 92 5 41
2014 EC-03 62 15 15 0 8 0 0 77 8 13
2014 EC-04 65 26 1 3 3 0 1 92 6 68
2014 EC-05 72 18 2 3 1 2 1 93 5 139
2014 EC-06 70 22 4 2 0 1 0 94 2 208
2014 EC-07 67 23 3 2 2 1 1 92 5 164
2014 EC-08 74 11 10 3 2 0 0 86 5 61
2011 EC 74 18 2 2 1 1 1 94 4 807
2011 EC-01 64 9 0 0 9 0 18 89 11 11
2011 EC-02 71 19 4 2 2 0 2 92 4 52
2011 EC-03 77 23 0 0 0 0 0 100 0 22
2011 EC-04 74 19 3 3 1 1 0 94 4 80
2011 EC-05 70 21 2 2 2 0 1 93 5 166
2011 EC-06 79 14 2 3 0 2 1 95 3 219
2011 EC-07 73 20 2 3 1 1 1 94 3 183
2011 EC-08 78 16 4 1 0 0 0 94 1 69

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 71 16 3 6 3 0 0 88 9 750
2017 EC-02 79 10 6 2 2 0 0 90 4 48
2017 EC-03 69 16 0 16 0 0 0 84 16 19
2017 EC-04 72 16 3 7 3 0 0 88 9 74
2017 EC-05 69 16 3 9 3 0 0 85 12 129
2017 EC-06 71 17 2 5 3 0 0 89 8 214
2017 EC-07 69 18 4 4 5 0 0 87 9 190
2017 EC-08 80 11 3 2 4 0 0 91 7 45
2014 EC 68 19 3 6 3 0 0 87 9 714
2014 EC-02 61 24 2 8 2 0 2 87 10 41
2014 EC-03 46 46 0 0 8 0 0 92 8 13
2014 EC-04 65 16 4 9 5 1 0 82 14 68
2014 EC-05 70 18 2 6 4 0 1 88 9 139
2014 EC-06 69 16 5 7 3 0 0 86 10 208
2014 EC-07 71 17 3 6 4 0 0 87 10 163
2014 EC-08 73 19 3 2 3 0 0 92 5 61
2011 EC 72 16 2 5 4 0 1 88 9 807
2011 EC-01 73 0 0 0 9 0 18 89 11 11
2011 EC-02 73 12 2 6 8 0 0 85 13 52
2011 EC-03 73 23 0 0 5 0 0 95 5 22
2011 EC-04 70 13 4 9 5 0 0 83 14 80
2011 EC-05 72 19 1 5 2 0 1 92 7 166
2011 EC-06 69 19 2 6 4 0 1 88 10 219
2011 EC-07 73 15 4 2 5 0 1 88 8 183
2011 EC-08 77 12 3 4 4 0 0 88 9 69

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 39 31 7 14 10 0 0 70 23 751
2017 EC-02 46 29 8 8 8 0 0 75 17 48
2017 EC-03 42 31 10 5 10 0 0 74 16 19
2017 EC-04 50 32 5 7 5 0 0 82 12 74
2017 EC-05 38 32 11 15 4 0 0 70 19 130
2017 EC-06 34 27 7 18 15 0 0 61 33 213
2017 EC-07 35 33 6 13 12 0 0 69 25 190
2017 EC-08 53 31 0 11 4 0 0 85 15 45
2014 EC 33 34 7 17 10 0 0 67 27 714
2014 EC-02 34 42 10 7 7 0 0 76 15 41
2014 EC-03 46 8 8 8 31 0 0 54 38 13
2014 EC-04 38 37 5 13 7 0 0 75 21 68
2014 EC-05 27 39 7 17 9 0 0 66 27 139
2014 EC-06 28 39 8 16 9 0 0 67 25 208
2014 EC-07 38 23 6 21 12 0 0 61 33 163
2014 EC-08 48 29 0 15 8 0 0 77 23 61
2011 EC 42 37 7 9 5 0 0 79 13 808
2011 EC-01 73 27 0 0 0 0 0 100 0 11
2011 EC-02 38 38 11 9 4 0 0 75 13 53
2011 EC-03 27 32 18 14 9 0 0 59 23 22
2011 EC-04 54 33 6 5 3 0 0 86 8 80
2011 EC-05 41 35 10 8 6 0 1 77 14 167
2011 EC-06 38 39 8 8 6 0 1 78 14 219
2011 EC-07 43 38 4 11 4 0 0 81 15 182
2011 EC-08 42 41 6 10 1 0 0 83 12 69

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 25 42 13 13 7 0 1 68 20 751
2017 EC-02 42 33 12 11 2 0 0 75 13 48
2017 EC-03 21 37 16 21 5 0 0 58 27 19
2017 EC-04 23 47 16 5 7 0 1 71 12 74
2017 EC-05 26 42 8 12 11 1 1 69 23 130
2017 EC-06 19 46 15 14 6 0 0 65 20 213
2017 EC-07 26 39 10 15 8 0 1 66 23 190
2017 EC-08 38 38 11 13 0 0 0 76 13 45
2014 EC 19 37 17 19 8 0 0 56 27 715
2014 EC-02 19 36 30 7 5 0 2 57 12 41
2014 EC-03 15 31 23 15 15 0 0 46 31 13
2014 EC-04 23 33 18 21 6 0 0 56 26 68
2014 EC-05 15 40 17 21 7 0 0 55 28 139
2014 EC-06 17 34 16 23 10 0 0 51 33 208
2014 EC-07 23 35 15 20 7 0 0 59 27 164
2014 EC-08 24 52 6 10 8 0 0 76 18 61
2011 EC 24 40 17 13 4 1 1 66 17 807
2011 EC-01 18 27 27 9 18 0 0 45 27 11
2011 EC-02 21 32 17 25 6 0 0 53 30 53
2011 EC-03 27 36 14 9 14 0 0 64 23 22
2011 EC-04 20 33 26 13 5 0 4 55 18 80
2011 EC-05 20 46 18 12 3 1 1 66 15 166
2011 EC-06 23 44 15 13 4 1 0 67 17 218
2011 EC-07 31 41 12 12 2 1 2 74 14 182
2011 EC-08 30 33 20 13 3 0 1 64 16 70

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 41 39 10 7 3 0 0 80 10 752
2017 EC-02 32 41 14 8 4 0 0 73 13 48
2017 EC-03 42 31 10 5 5 0 5 78 11 19
2017 EC-04 31 50 7 8 4 0 0 81 12 74
2017 EC-05 38 36 13 10 4 0 0 73 14 130
2017 EC-06 42 42 7 5 4 0 0 84 9 214
2017 EC-07 44 35 12 6 2 0 0 80 8 190
2017 EC-08 60 29 7 2 2 0 0 89 4 45
2014 EC 33 43 9 12 4 0 0 76 15 715
2014 EC-02 29 37 17 12 5 0 0 66 17 41
2014 EC-03 31 23 8 23 15 0 0 54 38 13
2014 EC-04 28 47 9 16 0 0 0 75 16 68
2014 EC-05 30 42 12 12 5 0 0 71 17 139
2014 EC-06 33 46 6 10 5 0 0 79 14 208
2014 EC-07 32 45 10 12 2 0 1 77 13 164
2014 EC-08 52 39 2 8 0 0 0 90 8 61
2011 EC 37 40 11 8 5 0 0 77 12 807
2011 EC-01 55 27 18 0 0 0 0 82 0 11
2011 EC-02 29 37 15 10 10 0 0 65 19 52
2011 EC-03 36 23 14 9 18 0 0 59 27 22
2011 EC-04 29 53 10 6 3 0 0 81 9 80
2011 EC-05 30 45 9 9 7 0 0 75 16 166
2011 EC-06 38 39 12 9 3 0 0 77 11 219
2011 EC-07 40 39 11 7 3 0 0 79 10 183
2011 EC-08 55 32 4 3 6 0 0 87 9 69

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 46 38 7 7 2 0 0 84 9 751
2017 EC-02 32 47 8 10 2 0 0 79 13 48
2017 EC-03 58 26 5 5 5 0 0 84 10 19
2017 EC-04 35 46 9 7 3 0 0 81 9 74
2017 EC-05 43 40 8 8 2 0 0 83 9 130
2017 EC-06 49 41 4 3 3 0 0 90 6 213
2017 EC-07 50 33 7 9 1 0 0 83 10 190
2017 EC-08 60 27 2 9 2 0 0 87 11 45
2014 EC 37 44 7 8 3 0 0 81 12 715
2014 EC-02 22 56 7 10 5 0 0 78 15 41
2014 EC-03 31 38 8 15 8 0 0 69 23 13
2014 EC-04 32 47 7 12 1 0 0 79 13 68
2014 EC-05 36 43 8 8 4 1 0 80 12 139
2014 EC-06 38 45 8 7 2 0 0 83 9 208
2014 EC-07 39 43 7 9 1 0 1 83 10 164
2014 EC-08 52 36 0 8 5 0 0 87 13 61
2011 EC 41 45 5 7 2 0 0 86 9 807
2011 EC-01 55 18 27 0 0 0 0 73 0 11
2011 EC-02 25 51 2 17 6 0 0 75 23 53
2011 EC-03 23 50 0 14 14 0 0 73 27 22
2011 EC-04 34 45 10 9 3 0 0 79 11 80
2011 EC-05 44 40 6 7 4 0 0 83 11 167
2011 EC-06 41 47 3 7 1 0 0 88 9 217
2011 EC-07 43 49 4 4 1 0 0 92 4 182
2011 EC-08 51 40 3 4 1 0 0 91 6 70

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 46 39 7 6 2 0 0 85 8 751
2017 EC-02 54 37 4 4 0 0 0 92 4 48
2017 EC-03 53 26 0 10 5 5 0 83 17 19
2017 EC-04 47 42 5 5 0 0 0 89 5 74
2017 EC-05 44 32 15 5 2 1 0 77 8 130
2017 EC-06 39 44 6 7 3 0 0 84 10 214
2017 EC-07 46 39 5 7 3 0 0 85 9 190
2017 EC-08 66 32 2 0 0 0 0 98 0 44
2014 EC 41 38 11 7 3 1 0 79 9 714
2014 EC-02 32 34 25 5 2 0 2 67 7 41
2014 EC-03 38 23 15 8 15 0 0 62 23 13
2014 EC-04 41 47 7 3 1 0 0 88 5 68
2014 EC-05 36 40 13 6 4 1 0 76 11 139
2014 EC-06 39 41 12 6 0 0 0 81 7 207
2014 EC-07 48 30 8 9 4 1 1 79 12 164
2014 EC-08 47 42 3 8 0 0 0 89 8 61

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 42 35 7 9 7 0 0 77 16 752
2017 EC-02 46 31 12 8 0 2 0 79 8 48
2017 EC-03 52 26 5 5 11 0 0 79 16 19
2017 EC-04 58 28 4 4 5 0 0 86 10 74
2017 EC-05 42 37 10 5 5 0 1 79 11 130
2017 EC-06 40 37 7 8 7 0 0 77 16 214
2017 EC-07 35 36 6 13 9 0 0 72 22 190
2017 EC-08 40 40 7 11 2 0 0 80 13 45
2014 EC 39 34 9 10 7 0 0 74 17 712
2014 EC-02 46 39 10 2 2 0 0 85 5 41
2014 EC-03 31 54 8 0 8 0 0 85 8 13
2014 EC-04 42 35 9 3 9 0 2 79 12 68
2014 EC-05 45 30 9 11 5 0 1 75 16 139
2014 EC-06 41 32 10 11 6 0 0 73 17 206
2014 EC-07 36 32 9 15 8 1 0 68 23 163
2014 EC-08 30 42 11 5 10 2 0 74 15 61
2011 EC 44 35 8 8 5 0 0 79 13 808
2011 EC-01 36 9 36 9 9 0 0 45 18 11
2011 EC-02 50 31 8 2 8 2 0 82 10 52
2011 EC-03 41 32 18 0 9 0 0 73 9 22
2011 EC-04 40 34 10 8 9 0 0 74 16 80
2011 EC-05 46 35 7 8 4 0 0 81 13 167
2011 EC-06 44 37 6 8 6 0 0 81 13 218
2011 EC-07 44 38 6 9 3 0 0 82 12 183
2011 EC-08 43 34 7 10 4 0 1 78 14 70

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 25 27 12 15 13 2 7 57 31 751
2017 EC-02 23 27 15 9 6 2 17 62 19 47
2017 EC-03 31 16 10 10 27 0 5 50 39 19
2017 EC-04 28 27 18 5 10 4 8 63 17 74
2017 EC-05 24 28 9 16 8 2 13 61 28 130
2017 EC-06 23 23 14 16 14 3 7 52 33 214
2017 EC-07 28 31 9 15 14 2 1 61 30 190
2017 EC-08 18 29 9 22 18 0 4 49 42 45
2014 EC 20 24 14 16 17 3 6 49 36 714
2014 EC-02 22 27 24 7 10 5 5 54 19 41
2014 EC-03 31 15 8 8 23 0 15 55 36 13
2014 EC-04 21 25 16 13 15 3 7 51 31 68
2014 EC-05 20 27 13 13 13 4 9 55 30 139
2014 EC-06 22 24 14 15 11 6 8 53 30 208
2014 EC-07 21 22 11 20 21 1 3 45 43 163
2014 EC-08 11 18 11 24 34 2 0 29 59 61
2011 EC 22 24 11 19 15 3 7 51 37 809
2011 EC-01 27 18 0 9 9 0 36 71 29 11
2011 EC-02 25 19 2 13 17 2 21 58 40 52
2011 EC-03 32 23 9 14 14 0 9 60 30 22
2011 EC-04 13 26 11 19 15 5 11 46 40 80
2011 EC-05 21 20 14 18 14 5 7 47 37 167
2011 EC-06 25 25 11 17 16 3 4 53 35 219
2011 EC-07 23 30 11 20 13 1 3 55 34 183
2011 EC-08 19 19 11 26 20 3 3 39 48 70

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 32 47 8 7 5 0 0 79 13 751
2017 EC-02 30 47 10 8 4 0 0 77 13 48
2017 EC-03 37 37 16 5 5 0 0 74 10 19
2017 EC-04 28 49 11 5 7 0 0 77 12 75
2017 EC-05 30 49 8 8 5 0 0 79 14 130
2017 EC-06 31 45 7 10 6 0 0 77 15 213
2017 EC-07 32 48 9 7 4 0 0 80 11 189
2017 EC-08 49 47 0 2 2 0 0 96 4 45
2014 EC 24 46 11 12 7 0 0 70 19 715
2014 EC-02 27 44 10 15 5 0 0 70 19 41
2014 EC-03 15 31 15 15 23 0 0 46 38 13
2014 EC-04 21 49 15 10 6 0 0 69 16 68
2014 EC-05 19 49 10 11 9 1 0 69 21 139
2014 EC-06 23 47 11 13 6 0 0 69 20 208
2014 EC-07 24 44 13 12 5 0 0 69 18 164
2014 EC-08 43 40 6 6 3 0 0 84 10 61
2011 EC 27 43 13 12 5 0 0 70 17 807
2011 EC-01 27 45 27 0 0 0 0 73 0 11
2011 EC-02 24 39 12 14 12 0 0 63 25 51
2011 EC-03 23 41 14 14 9 0 0 64 23 22
2011 EC-04 20 41 19 14 6 0 0 61 20 80
2011 EC-05 22 44 17 11 6 0 0 66 17 167
2011 EC-06 28 42 11 15 5 0 0 70 19 218
2011 EC-07 32 43 11 11 2 0 0 75 13 183
2011 EC-08 37 41 10 6 6 0 0 79 11 70

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 37 12 14 8 0 0 67 21 753
2017 EC-02 40 27 14 14 4 0 0 67 19 48
2017 EC-03 21 42 16 16 5 0 0 63 21 19
2017 EC-04 35 37 11 11 7 0 0 72 17 75
2017 EC-05 28 41 9 14 7 0 0 70 21 130
2017 EC-06 31 33 13 14 9 0 1 64 23 214
2017 EC-07 27 38 11 16 7 0 0 66 23 190
2017 EC-08 27 51 9 9 4 0 0 78 13 45
2014 EC 23 39 16 13 9 0 0 62 22 715
2014 EC-02 17 51 12 10 10 0 0 68 20 41
2014 EC-03 23 38 8 8 23 0 0 62 31 13
2014 EC-04 19 37 22 13 9 0 0 56 22 68
2014 EC-05 22 42 16 13 7 0 0 64 20 139
2014 EC-06 25 36 13 16 10 0 0 61 26 208
2014 EC-07 24 40 15 12 9 0 0 64 21 164
2014 EC-08 24 39 19 6 11 0 0 63 18 61
2011 EC 25 41 11 14 9 0 0 67 22 807
2011 EC-01 9 45 0 27 18 0 0 55 45 11
2011 EC-02 21 42 11 9 15 0 2 63 25 53
2011 EC-03 23 36 14 23 5 0 0 59 27 22
2011 EC-04 28 39 8 10 15 0 0 67 25 79
2011 EC-05 22 43 17 11 7 0 0 66 17 166
2011 EC-06 31 35 11 13 9 0 0 67 22 218
2011 EC-07 26 44 7 17 6 0 0 69 23 183
2011 EC-08 16 53 9 16 7 0 0 69 23 70

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 28 43 10 13 6 0 0 71 19 752
2017 EC-02 26 50 12 12 0 0 0 75 12 48
2017 EC-03 16 52 10 16 5 0 0 68 21 19
2017 EC-04 19 52 9 15 5 0 0 71 20 75
2017 EC-05 32 41 10 15 3 0 0 72 18 129
2017 EC-06 29 39 9 14 8 0 0 68 23 214
2017 EC-07 31 43 8 12 6 0 0 74 18 190
2017 EC-08 27 58 11 4 0 0 0 85 4 45

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 43 40 7 6 3 0 0 83 9 753
2017 EC-02 38 48 4 6 2 2 0 87 8 48
2017 EC-03 26 53 10 5 5 0 0 79 10 19
2017 EC-04 24 55 11 8 3 0 0 79 11 75
2017 EC-05 41 40 7 9 2 0 0 82 12 130
2017 EC-06 41 41 7 5 5 0 0 83 10 214
2017 EC-07 52 33 6 7 2 0 0 85 8 190
2017 EC-08 67 29 4 0 0 0 0 96 0 45
2014 EC 33 47 10 5 4 0 0 81 9 714
2014 EC-02 32 49 10 7 2 0 0 80 10 41
2014 EC-03 23 31 15 8 23 0 0 54 31 13
2014 EC-04 29 47 13 4 5 1 0 78 9 68
2014 EC-05 24 51 13 6 5 1 0 75 12 139
2014 EC-06 32 50 9 5 3 0 0 82 9 208
2014 EC-07 38 47 9 4 3 0 0 85 7 163
2014 EC-08 50 37 5 6 2 0 0 87 8 61
2011 EC 36 42 10 8 3 0 0 78 12 807
2011 EC-01 36 45 18 0 0 0 0 82 0 11
2011 EC-02 27 48 6 10 10 0 0 75 19 52
2011 EC-03 32 41 9 14 5 0 0 73 18 22
2011 EC-04 25 48 9 13 6 0 0 73 19 80
2011 EC-05 31 45 15 5 3 1 0 77 8 166
2011 EC-06 33 42 10 12 2 1 0 76 14 219
2011 EC-07 42 42 9 4 2 1 0 85 7 182
2011 EC-08 56 23 10 9 3 0 0 79 11 70

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 31 40 9 13 7 0 0 71 19 750
2017 EC-02 30 38 15 13 4 0 0 68 17 47
2017 EC-03 26 31 21 16 5 0 0 58 21 19
2017 EC-04 23 57 8 7 5 0 0 80 12 74
2017 EC-05 32 41 8 14 6 0 0 73 20 130
2017 EC-06 31 37 12 12 9 0 0 68 21 213
2017 EC-07 34 37 7 15 7 0 0 72 21 190
2017 EC-08 40 45 7 9 0 0 0 85 9 45

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 48 37 10 3 2 0 0 85 5 751
2017 EC-02 42 37 17 2 2 0 0 79 4 48
2017 EC-03 48 37 10 5 0 0 0 84 5 19
2017 EC-04 40 41 11 7 1 0 0 81 8 75
2017 EC-05 43 43 9 2 2 0 0 86 5 129
2017 EC-06 51 34 9 4 3 0 0 85 7 214
2017 EC-07 48 36 11 4 1 0 0 85 4 189
2017 EC-08 71 25 2 2 0 0 0 96 2 45
2014 EC 49 36 9 4 1 0 0 86 5 715
2014 EC-02 51 32 12 5 0 0 0 83 5 41
2014 EC-03 77 8 8 0 8 0 0 85 8 13
2014 EC-04 46 46 7 1 0 0 0 91 1 68
2014 EC-05 43 36 13 5 2 1 0 80 7 139
2014 EC-06 48 41 5 4 1 0 0 89 5 208
2014 EC-07 46 37 12 5 0 0 0 83 5 164
2014 EC-08 71 19 6 3 0 0 0 90 3 61
2011 EC 49 38 9 3 1 0 0 87 5 808
2011 EC-01 64 27 9 0 0 0 0 91 0 11
2011 EC-02 49 30 9 8 4 0 0 79 11 53
2011 EC-03 50 32 9 5 5 0 0 82 9 22
2011 EC-04 45 43 6 4 3 0 0 88 6 80
2011 EC-05 43 42 10 4 1 0 0 85 5 167
2011 EC-06 48 39 9 4 0 0 0 87 4 217
2011 EC-07 54 34 9 2 1 0 0 88 3 183
2011 EC-08 54 36 7 1 1 0 0 90 3 70

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 41 11 9 4 0 0 75 14 752
2017 EC-02 36 31 25 8 0 0 0 67 8 48
2017 EC-03 31 37 10 16 5 0 0 68 21 19
2017 EC-04 28 43 13 12 3 0 1 72 15 75
2017 EC-05 31 44 12 8 5 0 0 75 13 130
2017 EC-06 33 43 9 11 5 0 0 75 16 214
2017 EC-07 36 42 10 7 5 0 0 78 12 189
2017 EC-08 55 36 4 4 0 0 0 91 4 45
2014 EC 20 48 11 13 8 0 0 68 21 715
2014 EC-02 36 46 10 2 5 0 0 83 7 41
2014 EC-03 23 54 0 8 15 0 0 77 23 13
2014 EC-04 21 51 15 9 5 0 0 72 13 68
2014 EC-05 14 48 16 14 7 1 0 63 21 139
2014 EC-06 14 50 8 17 10 0 0 65 27 208
2014 EC-07 26 41 12 13 8 0 0 67 21 164
2014 EC-08 31 50 3 13 3 0 0 81 16 61
2011 EC 32 42 9 11 6 0 0 74 16 807
2011 EC-01 18 27 36 9 9 0 0 45 18 11
2011 EC-02 28 38 8 17 9 0 0 66 26 53
2011 EC-03 43 33 10 5 10 0 0 76 14 21
2011 EC-04 34 40 8 13 6 0 0 74 19 80
2011 EC-05 28 43 13 9 7 1 0 72 16 166
2011 EC-06 31 42 11 11 5 0 0 73 16 219
2011 EC-07 36 45 5 10 4 0 0 81 14 183
2011 EC-08 41 39 6 12 3 0 0 80 14 69

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 35 37 11 12 5 0 0 72 17 752
2017 EC-02 32 41 12 8 4 2 0 75 13 48
2017 EC-03 26 37 21 16 0 0 0 63 16 19
2017 EC-04 32 36 12 11 9 0 0 68 20 75
2017 EC-05 30 43 11 12 4 0 0 73 16 130
2017 EC-06 36 34 12 12 5 0 0 70 17 214
2017 EC-07 37 35 10 12 6 0 0 72 18 189
2017 EC-08 51 36 4 9 0 0 0 87 9 45
2014 EC 27 38 12 14 8 0 0 66 22 715
2014 EC-02 34 44 13 5 5 0 0 78 10 41
2014 EC-03 15 38 23 8 15 0 0 54 23 13
2014 EC-04 21 50 9 12 7 1 0 72 19 68
2014 EC-05 24 37 14 13 9 1 1 63 22 139
2014 EC-06 24 38 11 15 12 0 0 62 27 208
2014 EC-07 34 29 12 20 5 0 0 63 25 164
2014 EC-08 34 45 8 6 6 0 0 79 13 61

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 33 39 12 12 3 0 1 73 15 749
2017 EC-02 40 39 8 12 0 0 0 79 12 48
2017 EC-03 26 52 0 16 5 0 0 79 21 19
2017 EC-04 37 35 15 12 1 0 0 72 13 75
2017 EC-05 31 39 15 10 3 0 2 72 13 129
2017 EC-06 31 43 11 11 4 0 1 74 15 213
2017 EC-07 32 34 16 13 5 1 1 66 18 188
2017 EC-08 44 45 9 2 0 0 0 89 2 45
2014 EC 25 41 16 10 6 1 0 67 16 715
2014 EC-02 34 49 13 2 2 0 0 83 5 41
2014 EC-03 38 23 0 15 23 0 0 62 38 13
2014 EC-04 25 48 21 3 3 0 0 73 6 68
2014 EC-05 21 50 16 9 4 0 0 71 14 139
2014 EC-06 20 42 18 11 6 1 1 64 18 208
2014 EC-07 32 31 14 15 9 0 0 63 23 164
2014 EC-08 32 39 18 5 5 2 0 72 10 61
2011 EC 32 43 12 9 3 0 1 76 12 808
2011 EC-01 36 27 18 9 9 0 0 64 18 11
2011 EC-02 30 45 15 6 4 0 0 75 9 53
2011 EC-03 23 41 27 0 5 0 5 67 5 22
2011 EC-04 36 35 13 13 1 1 1 73 14 80
2011 EC-05 33 41 13 8 4 0 2 75 12 165
2011 EC-06 27 48 11 9 3 0 2 77 12 219
2011 EC-07 36 43 8 10 2 1 1 80 13 183
2011 EC-08 33 40 14 7 6 0 0 73 13 70

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 42 13 6 5 0 0 77 11 751
2017 EC-02 30 43 16 6 4 0 0 73 11 48
2017 EC-03 42 31 21 5 0 0 0 74 5 19
2017 EC-04 40 35 16 7 3 0 0 75 9 75
2017 EC-05 30 49 8 9 5 0 0 79 14 130
2017 EC-06 33 45 14 3 6 0 0 78 8 213
2017 EC-07 34 40 14 8 4 0 0 74 12 189
2017 EC-08 51 40 7 2 0 0 0 91 2 45
2014 EC 31 41 14 10 4 0 0 71 14 715
2014 EC-02 27 44 17 7 5 0 0 71 12 41
2014 EC-03 31 23 8 23 15 0 0 54 38 13
2014 EC-04 28 49 9 13 1 0 0 76 15 68
2014 EC-05 27 42 13 10 6 1 0 70 17 139
2014 EC-06 31 41 16 8 4 0 0 72 12 208
2014 EC-07 29 41 15 12 3 0 0 70 15 164
2014 EC-08 50 28 13 6 3 0 0 77 10 61
2011 EC 35 44 9 8 4 0 0 79 12 807
2011 EC-01 36 18 45 0 0 0 0 55 0 11
2011 EC-02 27 46 4 13 10 0 0 73 23 52
2011 EC-03 32 41 9 9 9 0 0 73 18 22
2011 EC-04 27 48 13 8 5 0 0 75 13 79
2011 EC-05 36 43 7 11 2 0 0 79 14 166
2011 EC-06 35 44 10 7 5 0 0 79 12 219
2011 EC-07 38 46 7 7 2 0 0 84 9 183
2011 EC-08 41 37 10 4 7 0 0 79 11 70

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 37 19 9 5 0 0 67 14 753
2017 EC-02 48 37 13 2 0 0 0 85 2 48
2017 EC-03 42 37 10 5 6 0 0 79 11 19
2017 EC-04 47 41 9 1 0 0 1 89 1 75
2017 EC-05 30 41 18 5 5 0 0 72 10 130
2017 EC-06 29 38 23 7 3 0 0 67 10 214
2017 EC-07 21 32 22 16 9 0 0 53 25 190
2017 EC-08 7 33 18 22 20 0 0 40 42 45
2014 EC 29 42 17 8 4 0 0 71 12 715
2014 EC-02 49 39 12 0 0 0 0 88 0 41
2014 EC-03 31 38 23 0 0 8 0 75 0 13
2014 EC-04 34 46 16 4 0 0 0 79 4 68
2014 EC-05 38 40 17 4 0 1 0 80 4 139
2014 EC-06 32 44 13 9 2 0 0 76 11 208
2014 EC-07 19 40 17 12 11 0 1 59 23 164
2014 EC-08 15 34 29 11 11 0 0 48 23 61
2011 EC 30 41 20 6 4 0 0 70 10 810
2011 EC-01 36 55 9 0 0 0 0 91 0 11
2011 EC-02 43 42 13 0 2 0 0 85 2 53
2011 EC-03 41 45 14 0 0 0 0 86 0 22
2011 EC-04 34 38 23 5 1 0 0 71 6 80
2011 EC-05 40 37 17 2 3 0 0 77 5 167
2011 EC-06 29 44 18 4 5 0 0 74 8 219
2011 EC-07 20 40 23 10 6 0 0 61 16 183
2011 EC-08 10 43 21 21 4 0 0 53 26 70

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 11 29 36 16 7 0 2 23 40 751
2017 EC-02 10 8 28 37 11 0 6 51 20 48
2017 EC-03 16 26 42 5 5 5 0 11 45 19
2017 EC-04 7 26 35 21 11 0 0 32 33 76
2017 EC-05 12 29 31 15 9 0 4 26 42 129
2017 EC-06 11 29 40 12 6 0 2 18 41 214
2017 EC-07 11 32 40 13 4 0 0 17 42 189
2017 EC-08 13 31 29 18 9 0 0 27 44 45
2014 EC 13 28 43 12 3 0 1 15 41 713
2014 EC-02 12 17 36 29 2 0 2 32 30 41
2014 EC-03 23 46 23 0 8 0 0 8 69 13
2014 EC-04 6 18 51 21 4 0 0 25 24 67
2014 EC-05 11 24 45 11 6 1 3 17 37 139
2014 EC-06 12 30 41 12 3 1 1 15 43 207
2014 EC-07 16 31 41 9 2 0 1 11 48 164
2014 EC-08 15 29 52 5 0 0 0 5 43 61
2011 EC 12 28 39 14 5 0 1 20 40 809
2011 EC-01 18 18 45 18 0 0 0 18 36 11
2011 EC-02 17 30 30 13 4 0 6 18 50 53
2011 EC-03 9 14 59 18 0 0 0 18 23 22
2011 EC-04 10 21 41 20 4 1 3 25 32 80
2011 EC-05 10 21 39 20 8 1 2 28 32 167
2011 EC-06 11 31 41 11 7 0 0 17 42 218
2011 EC-07 13 31 39 13 4 1 1 17 44 183
2011 EC-08 13 37 37 10 0 1 1 10 51 70

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 9 20 30 26 12 1 2 39 30 749
2017 EC-02 2 10 25 30 25 4 4 60 13 48
2017 EC-03 27 16 26 5 21 5 0 28 45 19
2017 EC-04 5 21 21 36 13 3 0 51 27 75
2017 EC-05 8 22 27 27 13 0 3 41 31 129
2017 EC-06 10 19 31 28 8 1 2 37 31 212
2017 EC-07 8 21 36 23 9 0 1 33 30 190
2017 EC-08 4 18 40 27 11 0 0 38 22 45
2014 EC 13 19 36 22 7 2 1 30 33 713
2014 EC-02 7 13 32 29 7 10 2 41 23 41
2014 EC-03 15 15 46 8 15 0 0 23 31 13
2014 EC-04 11 9 34 36 7 3 0 45 20 67
2014 EC-05 14 17 35 18 11 3 3 31 32 139
2014 EC-06 11 22 38 22 5 0 1 28 33 208
2014 EC-07 15 23 34 19 8 1 1 27 38 163
2014 EC-08 11 18 44 26 0 2 0 26 29 61
2011 EC 9 21 31 25 10 2 2 36 31 807
2011 EC-01 18 27 18 27 9 0 0 36 45 11
2011 EC-02 13 19 23 28 11 0 6 42 34 53
2011 EC-03 0 14 36 27 14 5 5 45 15 22
2011 EC-04 10 20 34 22 8 0 6 31 32 79
2011 EC-05 7 19 28 28 12 2 3 43 27 166
2011 EC-06 10 20 30 27 11 2 0 38 31 218
2011 EC-07 8 23 36 22 8 1 3 31 32 183
2011 EC-08 10 26 37 20 4 1 1 25 37 70

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 25 31 15 6 1 2 21 47 753
2017 EC-02 14 13 19 29 19 2 4 51 30 48
2017 EC-03 27 26 31 5 5 5 0 11 56 19
2017 EC-04 12 28 29 21 9 0 1 31 40 76
2017 EC-05 19 23 32 15 8 2 1 24 43 129
2017 EC-06 23 22 36 13 3 0 3 16 47 214
2017 EC-07 21 30 29 14 4 0 1 18 52 190
2017 EC-08 18 35 40 4 2 0 0 7 53 45
2014 EC 26 30 29 10 3 1 1 13 58 714
2014 EC-02 15 32 22 22 5 0 5 28 49 41
2014 EC-03 31 23 31 8 0 8 0 8 58 13
2014 EC-04 16 32 32 10 6 3 0 17 50 68
2014 EC-05 27 28 30 6 4 3 1 11 58 139
2014 EC-06 27 30 28 11 2 1 1 13 58 208
2014 EC-07 29 31 29 10 1 0 0 11 60 164
2014 EC-08 31 28 31 10 0 0 0 10 59 60
2011 EC 20 29 29 15 4 1 2 20 50 807
2011 EC-01 27 9 27 9 9 18 0 22 44 11
2011 EC-02 11 26 34 13 4 2 9 19 43 53
2011 EC-03 18 32 27 18 0 0 5 19 52 22
2011 EC-04 27 19 24 22 3 1 5 26 49 79
2011 EC-05 13 28 33 19 5 1 1 25 42 167
2011 EC-06 19 34 26 16 5 0 0 21 53 219
2011 EC-07 23 34 27 11 2 1 2 13 59 183
2011 EC-08 22 22 40 13 1 0 1 15 45 68

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 16 26 36 16 6 0 1 22 42 750
2017 EC-02 4 10 31 30 23 0 2 54 15 48
2017 EC-03 16 26 31 16 5 5 0 22 45 19
2017 EC-04 8 19 32 28 13 0 0 41 27 75
2017 EC-05 15 22 39 14 8 1 1 23 38 129
2017 EC-06 19 25 36 15 4 0 1 19 44 214
2017 EC-07 18 34 36 12 1 0 0 12 52 188
2017 EC-08 9 33 51 7 0 0 0 7 42 45
2014 EC 13 28 36 19 3 1 1 22 42 711
2014 EC-02 2 20 27 35 10 0 5 47 24 40
2014 EC-03 8 23 54 8 8 0 0 15 31 13
2014 EC-04 3 16 43 33 1 1 1 35 20 67
2014 EC-05 8 25 32 29 4 1 1 34 34 138
2014 EC-06 15 27 39 15 2 0 1 18 42 207
2014 EC-07 20 37 32 9 2 0 1 10 57 164
2014 EC-08 21 34 35 10 0 0 0 10 55 61
2011 EC 12 24 37 20 5 0 1 26 37 806
2011 EC-01 9 9 45 27 0 0 9 30 20 11
2011 EC-02 13 17 26 26 13 0 4 41 31 53
2011 EC-03 0 5 55 27 9 0 5 38 5 22
2011 EC-04 6 22 33 27 8 0 4 36 29 78
2011 EC-05 10 16 37 28 8 1 1 37 26 167
2011 EC-06 11 26 39 19 5 0 0 24 37 218
2011 EC-07 17 32 36 12 2 0 1 14 50 182
2011 EC-08 19 30 39 9 1 1 1 10 50 70

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 19 22 33 16 7 1 2 23 43 749
2017 EC-02 11 19 25 31 13 0 2 44 30 47
2017 EC-03 21 16 21 16 16 5 5 35 42 19
2017 EC-04 15 12 35 23 12 1 3 36 28 75
2017 EC-05 17 21 40 12 8 1 1 21 39 128
2017 EC-06 22 20 34 13 6 1 4 20 44 214
2017 EC-07 20 33 28 14 4 0 1 18 54 190
2017 EC-08 18 20 43 20 0 0 0 20 38 45
2014 EC 22 27 32 13 3 2 2 17 50 714
2014 EC-02 22 12 32 19 5 5 5 27 38 41
2014 EC-03 23 23 15 38 0 0 0 38 46 13
2014 EC-04 12 35 35 13 3 1 0 16 48 68
2014 EC-05 19 22 30 17 4 5 3 23 44 138
2014 EC-06 22 25 34 13 3 1 2 17 48 208
2014 EC-07 27 31 32 9 2 0 1 10 58 164
2014 EC-08 23 37 32 8 0 0 0 8 60 61
2011 EC 16 21 33 19 7 1 3 27 38 809
2011 EC-01 18 27 18 18 0 9 9 22 56 11
2011 EC-02 8 13 40 26 6 0 8 35 22 53
2011 EC-03 18 23 36 14 9 0 0 23 41 22
2011 EC-04 13 19 34 19 9 4 4 30 34 80
2011 EC-05 11 17 31 23 11 2 4 37 30 167
2011 EC-06 16 21 33 20 7 1 2 28 38 218
2011 EC-07 20 27 31 14 4 1 3 19 49 183
2011 EC-08 21 19 41 16 1 0 1 17 41 70

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 11 17 33 25 10 1 3 37 29 752
2017 EC-02 8 12 27 28 21 2 2 51 21 48
2017 EC-03 21 16 27 21 10 5 0 33 39 19
2017 EC-04 11 11 28 26 17 4 4 47 23 76
2017 EC-05 7 20 28 22 15 2 6 40 29 129
2017 EC-06 13 18 36 23 7 1 3 31 32 214
2017 EC-07 11 19 37 25 6 1 1 31 31 190
2017 EC-08 2 9 42 43 4 0 0 47 11 45
2014 EC 10 17 34 27 8 1 3 36 28 711
2014 EC-02 15 17 19 22 15 7 5 41 36 41
2014 EC-03 0 31 15 31 8 8 8 45 36 13
2014 EC-04 9 12 24 40 9 3 3 52 22 67
2014 EC-05 12 14 35 27 8 2 3 37 27 138
2014 EC-06 8 20 34 27 8 0 2 36 29 207
2014 EC-07 10 17 39 26 5 0 2 32 28 164
2014 EC-08 11 21 43 18 7 0 0 24 33 60
2011 EC 11 19 33 22 10 2 3 34 31 807
2011 EC-01 10 0 40 10 20 10 10 38 13 10
2011 EC-02 11 21 19 21 15 4 9 41 37 53
2011 EC-03 14 23 23 23 14 0 5 38 38 22
2011 EC-04 14 23 29 19 9 1 6 30 39 80
2011 EC-05 10 16 29 23 14 5 4 41 28 167
2011 EC-06 12 19 35 23 8 1 1 32 32 218
2011 EC-07 8 20 40 22 7 1 3 30 29 182
2011 EC-08 14 16 34 23 11 0 1 35 30 70

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 18 22 37 13 7 2 2 21 41 753
2017 EC-02 10 19 27 25 14 2 2 41 31 48
2017 EC-03 21 32 31 5 5 5 0 11 56 19
2017 EC-04 15 17 37 17 12 1 1 30 32 76
2017 EC-05 11 25 36 14 10 2 2 25 38 129
2017 EC-06 19 17 39 13 6 1 3 20 38 214
2017 EC-07 24 21 36 12 3 2 2 15 47 190
2017 EC-08 13 36 47 2 0 0 2 2 50 45
2014 EC 22 27 33 12 3 1 1 16 51 715
2014 EC-02 12 27 24 22 5 5 5 30 44 41
2014 EC-03 31 23 38 8 0 0 0 8 54 13
2014 EC-04 12 30 35 21 1 1 0 22 42 68
2014 EC-05 23 25 31 14 3 3 1 17 50 139
2014 EC-06 21 24 36 12 5 1 1 18 46 208
2014 EC-07 27 29 33 7 2 1 1 9 57 164
2014 EC-08 27 37 28 8 0 0 0 8 64 61
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 75 14 4 4 2 0 1 89 7 751
2017 EC-02 85 4 5 6 0 0 0 89 6 48
2017 EC-03 74 16 5 5 0 0 0 90 5 19
2017 EC-04 70 16 5 4 4 1 0 87 8 76
2017 EC-05 76 14 3 4 2 0 2 91 5 130
2017 EC-06 76 15 1 4 3 1 0 92 7 214
2017 EC-07 73 13 6 6 3 0 0 86 9 187
2017 EC-08 73 15 5 4 2 0 0 89 7 45
2014 EC 73 14 4 3 3 0 2 89 7 715
2014 EC-02 68 12 5 7 5 0 2 82 13 41
2014 EC-03 62 31 0 0 8 0 0 92 8 13
2014 EC-04 72 10 6 9 1 0 1 84 11 68
2014 EC-05 76 9 5 4 4 0 1 86 9 139
2014 EC-06 74 13 4 2 4 0 2 89 7 208
2014 EC-07 72 19 2 3 2 0 1 92 6 164
2014 EC-08 79 15 5 0 2 0 0 94 2 61
2011 EC 74 12 6 5 3 0 1 86 8 806
2011 EC-01 50 20 0 0 10 0 20 88 13 10
2011 EC-02 75 6 11 2 4 2 0 83 6 53
2011 EC-03 73 14 9 0 5 0 0 86 5 22
2011 EC-04 73 10 6 5 5 0 0 84 10 79
2011 EC-05 80 8 6 2 2 0 1 89 5 167
2011 EC-06 68 15 5 5 4 0 2 85 10 219
2011 EC-07 75 12 3 6 3 0 1 88 8 181
2011 EC-08 73 13 4 10 0 0 0 86 10 70

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 26 32 14 9 7 5 6 66 19 753
2017 EC-02 23 27 19 4 6 14 6 63 13 48
2017 EC-03 21 26 21 10 10 5 5 53 23 19
2017 EC-04 33 33 8 8 7 7 5 75 16 76
2017 EC-05 24 27 17 10 7 3 13 60 20 130
2017 EC-06 25 32 17 7 7 6 6 64 17 214
2017 EC-07 25 36 12 13 7 3 4 66 21 189
2017 EC-08 42 40 2 9 7 0 0 82 15 45
2014 EC 27 32 14 10 7 5 4 66 19 714
2014 EC-02 17 35 17 10 7 10 2 60 20 40
2014 EC-03 23 23 15 8 23 8 0 50 33 13
2014 EC-04 31 31 16 7 7 6 1 66 16 68
2014 EC-05 24 25 14 14 7 8 8 58 25 139
2014 EC-06 24 30 16 10 8 6 6 62 20 208
2014 EC-07 34 35 13 8 5 1 4 72 14 164
2014 EC-08 35 37 6 13 5 2 2 75 18 61

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 42 33 8 10 6 0 0 75 17 754
2017 EC-02 39 30 13 10 6 0 2 70 17 48
2017 EC-03 31 37 10 11 10 0 0 68 21 19
2017 EC-04 38 38 7 13 4 0 0 76 17 76
2017 EC-05 36 38 6 14 6 0 0 74 20 130
2017 EC-06 45 29 7 11 7 1 1 75 18 214
2017 EC-07 45 33 8 8 6 0 0 78 14 190
2017 EC-08 55 29 7 7 2 0 0 85 9 45
2014 EC 38 34 9 10 8 1 0 73 19 714
2014 EC-02 32 34 15 10 10 0 0 66 19 41
2014 EC-03 38 23 0 8 31 0 0 62 38 13
2014 EC-04 35 35 10 9 9 1 0 72 18 68
2014 EC-05 32 35 7 14 10 1 1 68 24 139
2014 EC-06 38 32 8 10 11 1 0 72 20 207
2014 EC-07 44 33 10 7 5 1 0 77 12 164
2014 EC-08 43 37 5 13 2 0 0 81 15 61

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 38 36 9 11 5 1 1 75 15 751
2017 EC-02 39 38 6 12 2 0 2 79 15 48
2017 EC-03 31 37 10 11 10 0 0 68 21 19
2017 EC-04 46 37 7 8 1 1 0 84 9 75
2017 EC-05 32 36 12 14 5 1 0 69 19 130
2017 EC-06 38 31 13 11 5 1 1 70 16 213
2017 EC-07 39 41 6 10 4 0 0 80 14 190
2017 EC-08 50 36 5 9 0 0 0 86 9 44
2014 EC 30 40 11 12 5 1 1 72 17 715
2014 EC-02 29 42 7 15 7 0 0 71 22 41
2014 EC-03 38 15 8 8 23 0 8 58 33 13
2014 EC-04 34 31 15 13 6 0 1 66 19 68
2014 EC-05 26 37 12 14 7 1 1 65 22 139
2014 EC-06 30 38 13 12 4 2 1 70 17 208
2014 EC-07 30 45 9 11 3 2 0 76 14 164
2014 EC-08 40 47 3 5 3 2 0 89 8 61
2011 EC 33 35 13 11 5 2 0 70 16 809
2011 EC-01 36 18 18 9 18 0 0 55 27 11
2011 EC-02 30 30 13 11 13 0 2 62 25 53
2011 EC-03 9 32 18 14 14 9 5 47 32 22
2011 EC-04 33 20 18 14 13 4 0 55 27 80
2011 EC-05 29 42 11 11 3 4 0 73 15 167
2011 EC-06 36 35 15 8 4 1 0 73 12 218
2011 EC-07 31 39 11 12 4 2 1 72 16 183
2011 EC-08 46 34 10 10 0 0 0 80 10 70

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 33 29 12 11 7 8 1 68 20 753
2017 EC-02 23 25 19 8 4 17 4 60 16 48
2017 EC-03 21 26 21 16 11 5 0 50 28 19
2017 EC-04 36 25 17 5 4 13 0 70 11 76
2017 EC-05 25 31 10 15 8 11 0 62 26 130
2017 EC-06 35 26 10 13 8 7 1 66 23 213
2017 EC-07 38 33 11 10 5 3 1 73 16 190
2017 EC-08 53 36 2 7 2 0 0 89 9 45
2014 EC 30 28 13 12 8 7 2 63 22 714
2014 EC-02 19 34 17 12 10 7 0 58 24 41
2014 EC-03 38 15 8 8 15 8 8 64 27 13
2014 EC-04 28 19 22 13 6 10 1 53 22 68
2014 EC-05 26 22 13 19 11 9 1 52 33 139
2014 EC-06 27 27 13 12 8 10 3 62 23 207
2014 EC-07 34 38 11 9 5 2 1 74 14 164
2014 EC-08 45 34 8 5 5 3 0 82 10 61
2011 EC 35 26 12 12 7 8 1 66 21 807
2011 EC-01 27 0 0 45 18 9 0 30 70 11
2011 EC-02 26 21 23 9 13 4 4 51 24 53
2011 EC-03 18 14 18 18 14 14 5 39 39 22
2011 EC-04 30 24 16 9 11 10 0 60 22 80
2011 EC-05 25 27 14 13 8 11 0 59 24 166
2011 EC-06 39 22 10 11 6 11 1 69 20 217
2011 EC-07 42 31 7 11 4 3 1 76 17 183
2011 EC-08 47 30 11 7 3 1 0 78 10 70

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 12 22 15 18 10 20 3 44 36 752
2017 EC-02 4 23 17 10 10 31 4 41 32 48
2017 EC-03 10 10 5 31 16 21 5 28 64 19
2017 EC-04 15 16 16 11 3 37 3 51 22 75
2017 EC-05 11 10 17 18 11 27 5 32 43 130
2017 EC-06 9 16 19 22 10 19 4 34 42 213
2017 EC-07 12 36 11 19 10 11 2 55 33 190
2017 EC-08 29 42 7 11 11 0 0 71 22 45
2014 EC 10 23 19 17 13 16 3 40 37 715
2014 EC-02 5 19 15 15 15 27 5 35 43 41
2014 EC-03 31 8 23 0 31 0 8 42 33 13
2014 EC-04 16 12 19 18 13 19 3 36 40 68
2014 EC-05 6 15 21 16 19 20 3 27 46 139
2014 EC-06 7 21 22 18 10 21 2 36 36 208
2014 EC-07 12 32 16 18 11 7 2 49 32 164
2014 EC-08 16 39 16 13 11 2 3 58 25 61

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 49 33 6 8 3 0 0 82 12 752
2017 EC-02 49 32 9 6 4 0 0 80 11 47
2017 EC-03 37 37 5 16 5 0 0 73 21 19
2017 EC-04 51 37 5 4 3 0 0 88 7 76
2017 EC-05 44 37 5 11 2 0 0 81 14 130
2017 EC-06 54 30 7 4 5 0 0 84 9 214
2017 EC-07 46 35 5 11 3 0 0 81 13 189
2017 EC-08 53 33 4 9 0 0 0 87 9 45
2014 EC 44 38 7 8 3 0 0 81 11 714
2014 EC-02 41 39 7 2 10 0 0 81 12 41
2014 EC-03 31 46 8 0 15 0 0 77 15 13
2014 EC-04 38 34 11 13 5 0 0 72 18 68
2014 EC-05 43 34 9 12 1 0 0 77 14 138
2014 EC-06 44 39 8 7 3 0 0 83 10 208
2014 EC-07 49 35 5 6 4 1 0 85 10 164
2014 EC-08 42 47 3 8 0 0 0 89 8 61
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 44 32 8 10 5 1 0 77 15 752
2017 EC-02 45 34 4 12 4 0 0 79 16 48
2017 EC-03 47 26 0 16 10 0 0 73 27 19
2017 EC-04 47 28 12 11 3 0 0 75 13 76
2017 EC-05 43 36 6 11 4 0 0 80 14 130
2017 EC-06 47 25 9 10 7 1 0 73 17 213
2017 EC-07 41 38 6 9 6 0 0 79 15 189
2017 EC-08 38 40 13 7 2 0 0 78 9 45
2014 EC 39 36 10 7 7 1 0 75 14 715
2014 EC-02 36 44 12 2 5 0 0 81 7 41
2014 EC-03 54 23 0 8 15 0 0 77 23 13
2014 EC-04 44 34 12 4 4 1 0 79 9 68
2014 EC-05 39 40 8 3 8 2 0 81 11 139
2014 EC-06 35 35 11 10 7 0 1 72 16 208
2014 EC-07 39 32 12 6 9 1 1 72 15 164
2014 EC-08 42 31 10 11 6 0 0 73 18 61
2011 EC 37 34 9 13 7 0 1 71 20 808
2011 EC-01 36 27 9 0 27 0 0 64 27 11
2011 EC-02 34 30 6 15 13 0 2 65 29 53
2011 EC-03 27 36 18 9 9 0 0 64 18 22
2011 EC-04 44 31 6 11 8 0 0 75 19 80
2011 EC-05 33 32 11 14 10 0 0 65 24 166
2011 EC-06 40 33 7 13 6 0 0 73 19 219
2011 EC-07 33 40 9 12 4 1 1 74 17 183
2011 EC-08 37 33 17 11 0 0 1 71 12 70

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 51 26 10 7 4 2 0 79 11 752
2017 EC-02 47 38 2 8 2 2 0 87 11 48
2017 EC-03 58 10 16 10 5 0 0 68 16 19
2017 EC-04 51 24 15 5 1 4 0 78 7 75
2017 EC-05 50 31 10 6 3 1 0 81 9 130
2017 EC-06 53 23 11 7 4 3 1 78 11 213
2017 EC-07 52 24 11 7 4 2 0 77 11 190
2017 EC-08 45 31 9 7 4 4 0 79 12 45
2014 EC 45 30 10 9 5 1 0 76 14 715
2014 EC-02 41 44 5 5 5 0 0 85 10 41
2014 EC-03 46 31 8 8 8 0 0 77 15 13
2014 EC-04 46 29 13 4 7 0 0 75 12 68
2014 EC-05 47 29 9 7 4 3 0 79 12 139
2014 EC-06 45 27 10 11 5 1 1 74 16 208
2014 EC-07 45 29 12 10 4 1 1 74 14 164
2014 EC-08 45 29 8 15 3 0 0 74 18 61
2011 EC 43 30 10 9 6 2 0 75 15 808
2011 EC-01 18 9 9 18 27 18 0 33 56 11
2011 EC-02 35 33 8 17 8 0 0 67 25 52
2011 EC-03 27 36 14 5 14 5 0 67 19 22
2011 EC-04 48 26 5 9 9 3 1 77 18 80
2011 EC-05 40 32 9 10 7 2 0 74 17 167
2011 EC-06 49 27 11 6 5 1 0 77 12 219
2011 EC-07 42 35 9 9 3 2 0 78 12 183
2011 EC-08 44 31 13 6 4 1 0 77 10 70

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 49 30 7 10 5 0 0 78 15 752
2017 EC-02 45 38 6 10 0 0 0 84 10 48
2017 EC-03 58 26 0 11 5 0 0 84 16 19
2017 EC-04 45 30 9 11 5 0 0 75 16 76
2017 EC-05 49 27 6 13 5 0 0 76 18 129
2017 EC-06 48 28 9 8 6 0 0 77 14 213
2017 EC-07 51 29 5 9 6 0 0 80 15 190
2017 EC-08 51 40 2 2 4 0 0 91 7 45
2014 EC 41 35 9 8 6 1 0 77 14 715
2014 EC-02 49 37 5 2 5 0 2 88 7 41
2014 EC-03 54 15 15 0 15 0 0 69 15 13
2014 EC-04 46 29 10 6 7 1 0 76 13 68
2014 EC-05 43 32 10 9 4 3 0 77 13 139
2014 EC-06 36 38 8 10 8 0 0 74 17 208
2014 EC-07 41 38 7 7 6 0 1 80 13 164
2014 EC-08 43 34 10 10 3 0 0 77 13 61
2011 EC 42 30 9 12 7 0 0 72 19 805
2011 EC-01 36 9 0 9 27 18 0 56 44 11
2011 EC-02 34 32 8 13 11 0 2 67 25 53
2011 EC-03 33 29 10 19 10 0 0 62 29 21
2011 EC-04 35 34 10 13 9 0 0 69 21 80
2011 EC-05 39 29 12 12 7 0 0 68 19 165
2011 EC-06 43 27 8 12 9 0 0 71 21 219
2011 EC-07 46 31 9 10 4 1 0 77 14 182
2011 EC-08 50 34 4 9 3 0 0 84 11 70

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 83 9 3 2 2 0 1 94 3 751
2017 EC-02 82 11 2 4 0 0 0 94 4 47
2017 EC-03 95 0 0 0 5 0 0 95 5 19
2017 EC-04 83 4 4 4 4 1 0 88 8 76
2017 EC-05 79 13 5 0 2 0 2 94 2 130
2017 EC-06 85 9 2 2 1 0 1 95 3 212
2017 EC-07 83 10 3 1 3 0 1 94 3 190
2017 EC-08 85 11 0 4 0 0 0 96 4 45
2014 EC 77 12 5 2 2 0 1 91 4 715
2014 EC-02 66 22 2 5 0 0 5 92 5 41
2014 EC-03 77 8 0 8 8 0 0 85 15 13
2014 EC-04 78 12 7 3 0 0 0 90 3 68
2014 EC-05 76 12 9 1 1 0 1 88 3 139
2014 EC-06 78 11 4 2 3 0 2 91 5 208
2014 EC-07 82 8 4 1 4 0 1 91 5 164
2014 EC-08 79 18 2 0 2 0 0 97 2 61
2011 EC 78 13 5 2 1 0 1 91 4 809
2011 EC-01 64 9 9 0 0 0 18 89 0 11
2011 EC-02 79 11 6 2 2 0 0 91 4 53
2011 EC-03 73 14 9 0 5 0 0 86 5 22
2011 EC-04 83 9 3 4 3 0 0 91 6 80
2011 EC-05 78 10 7 3 1 0 2 89 4 167
2011 EC-06 72 16 6 3 2 0 1 89 5 219
2011 EC-07 81 14 3 1 1 0 1 96 2 183
2011 EC-08 81 13 4 1 0 0 0 94 1 70

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 50 27 7 6 5 4 2 81 11 752
2017 EC-02 39 24 10 2 6 8 10 77 10 48
2017 EC-03 52 10 11 10 10 0 5 66 22 19
2017 EC-04 55 17 8 5 7 4 4 79 13 76
2017 EC-05 50 32 7 4 5 1 2 84 9 130
2017 EC-06 51 27 4 8 4 4 1 83 13 213
2017 EC-07 47 28 6 6 6 4 2 80 13 190
2017 EC-08 52 32 11 0 0 5 0 88 0 44
2014 EC 46 26 7 7 7 4 3 77 15 715
2014 EC-02 53 22 2 5 13 5 0 79 18 41
2014 EC-03 62 15 0 0 15 8 0 83 17 13
2014 EC-04 47 22 7 6 7 4 6 77 15 68
2014 EC-05 47 25 5 8 6 6 2 79 16 139
2014 EC-06 47 23 6 9 8 5 2 75 18 208
2014 EC-07 41 31 10 6 5 2 4 77 12 164
2014 EC-08 42 24 15 5 3 2 10 75 9 61
2011 EC 48 26 7 8 7 3 1 77 16 809
2011 EC-01 36 27 0 9 9 9 9 78 22 11
2011 EC-02 42 25 8 8 13 2 4 70 22 53
2011 EC-03 59 18 0 5 5 14 0 89 11 22
2011 EC-04 50 30 6 3 8 3 1 83 10 80
2011 EC-05 46 25 8 8 10 2 1 73 19 167
2011 EC-06 49 27 6 9 7 2 0 77 16 218
2011 EC-07 50 25 7 11 2 4 1 79 14 183
2011 EC-08 47 26 14 6 4 1 1 75 10 70

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 56 25 7 6 4 1 0 83 11 752
2017 EC-02 50 34 4 6 0 4 2 89 7 48
2017 EC-03 63 16 11 5 5 0 0 79 10 19
2017 EC-04 60 23 8 5 3 1 0 84 8 75
2017 EC-05 52 29 8 6 4 2 0 82 10 130
2017 EC-06 59 22 7 8 4 2 0 82 11 213
2017 EC-07 56 25 6 6 6 1 1 81 12 190
2017 EC-08 55 31 9 2 2 0 0 87 4 45

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 58 23 9 4 4 2 0 83 8 753
2017 EC-02 56 32 4 2 2 2 2 91 4 48
2017 EC-03 68 16 11 5 0 0 0 84 5 19
2017 EC-04 57 22 12 4 1 4 0 82 6 76
2017 EC-05 64 20 9 3 2 2 0 86 5 130
2017 EC-06 57 25 10 4 3 2 0 83 7 213
2017 EC-07 57 21 8 7 6 1 1 79 13 190
2017 EC-08 64 29 4 0 2 0 0 93 2 45

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 51 26 9 7 6 0 0 77 13 753
2017 EC-02 49 32 10 0 6 0 2 83 6 48
2017 EC-03 58 21 6 10 5 0 0 79 16 19
2017 EC-04 54 25 14 4 3 0 0 79 7 76
2017 EC-05 48 29 9 9 4 0 1 78 13 130
2017 EC-06 49 25 10 5 9 1 0 75 14 213
2017 EC-07 54 24 6 9 6 0 0 78 16 190
2017 EC-08 49 33 7 9 2 0 0 82 11 45
2014 EC 43 31 9 9 7 0 0 75 16 715
2014 EC-02 51 34 7 5 2 0 0 85 7 41
2014 EC-03 54 23 0 8 15 0 0 77 23 13
2014 EC-04 43 35 6 9 7 0 0 78 16 68
2014 EC-05 42 30 10 9 8 1 0 73 17 139
2014 EC-06 38 36 8 11 7 0 0 75 18 208
2014 EC-07 49 24 11 8 8 0 1 73 16 164
2014 EC-08 44 27 13 11 5 0 0 71 16 61
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 25 35 13 11 3 5 8 69 16 238
2017 EC-06 28 24 15 13 4 2 15 62 20 47
2017 EC-07 24 37 12 11 2 7 6 71 15 134
2017 EC-08 32 45 10 5 3 3 3 81 8 38
2014 EC 22 33 15 11 7 5 6 63 20 203
2014 EC-06 20 24 24 8 4 12 8 55 15 24
2014 EC-07 22 36 11 11 10 5 6 65 23 111
2014 EC-08 28 32 15 11 6 4 6 65 18 53

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 34 12 12 8 6 0 65 22 753
2017 EC-02 29 40 8 6 4 10 2 79 12 48
2017 EC-03 26 27 26 5 10 5 0 56 17 19
2017 EC-04 30 29 17 11 5 8 0 64 17 76
2017 EC-05 24 31 11 16 8 10 1 62 27 130
2017 EC-06 25 38 12 10 8 7 0 68 20 213
2017 EC-07 27 32 13 14 11 4 0 61 26 190
2017 EC-08 31 40 9 13 4 2 0 73 18 45
2014 EC 18 36 17 10 8 11 0 61 20 715
2014 EC-02 15 44 22 2 7 10 0 65 11 41
2014 EC-03 23 54 0 0 15 8 0 83 17 13
2014 EC-04 27 31 18 4 7 13 0 66 14 68
2014 EC-05 14 37 16 12 6 16 0 61 21 139
2014 EC-06 20 35 17 9 6 13 0 63 17 208
2014 EC-07 16 37 18 12 10 7 0 57 24 164
2014 EC-08 23 34 11 24 8 0 0 56 32 61
2011 EC 23 30 15 14 9 9 0 59 25 807
2011 EC-01 36 18 18 18 0 9 0 60 20 11
2011 EC-02 32 19 11 21 13 4 0 53 35 53
2011 EC-03 24 19 14 14 14 14 0 50 33 21
2011 EC-04 25 29 16 11 5 14 0 62 19 80
2011 EC-05 21 29 12 11 11 14 1 59 27 166
2011 EC-06 26 26 17 14 9 9 0 57 25 218
2011 EC-07 19 40 14 14 7 7 0 64 22 183
2011 EC-08 23 31 21 16 9 0 0 54 24 70

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 36 14 15 9 2 0 60 25 753
2017 EC-02 25 47 14 6 4 2 2 74 11 48
2017 EC-03 21 26 27 5 16 5 0 50 22 19
2017 EC-04 26 37 12 16 7 3 0 65 23 76
2017 EC-05 21 37 14 17 9 3 0 59 27 130
2017 EC-06 23 37 14 14 10 2 0 61 25 214
2017 EC-07 23 32 15 20 10 1 0 56 29 189
2017 EC-08 31 40 13 11 4 0 0 71 15 45
2014 EC 15 38 20 13 11 3 0 54 25 714
2014 EC-02 15 39 32 5 5 5 0 56 10 41
2014 EC-03 15 38 8 15 15 8 0 58 33 13
2014 EC-04 21 37 22 9 6 6 0 61 16 68
2014 EC-05 12 39 20 13 11 5 0 54 25 139
2014 EC-06 15 37 21 13 11 2 0 53 25 208
2014 EC-07 15 39 16 18 12 0 0 54 30 164
2014 EC-08 18 34 23 13 11 0 0 52 25 60
2011 EC 16 36 19 15 12 3 0 54 27 808
2011 EC-01 18 9 36 18 9 9 0 30 30 11
2011 EC-02 21 32 15 9 21 2 0 54 31 53
2011 EC-03 23 18 23 18 14 5 0 43 33 22
2011 EC-04 14 37 18 16 6 9 0 56 25 79
2011 EC-05 22 31 17 14 11 4 1 55 26 167
2011 EC-06 16 37 21 13 13 1 0 53 26 219
2011 EC-07 11 44 21 14 8 2 0 56 23 182
2011 EC-08 16 39 11 21 13 0 0 54 34 70

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 15 33 19 17 11 4 0 50 29 754
2017 EC-02 16 38 21 8 6 8 2 61 16 48
2017 EC-03 21 21 26 11 16 5 0 44 28 19
2017 EC-04 15 34 21 12 7 12 0 55 21 76
2017 EC-05 12 33 18 19 11 6 0 48 32 130
2017 EC-06 14 34 17 18 14 3 0 50 33 214
2017 EC-07 14 35 19 19 12 1 0 49 31 190
2017 EC-08 22 31 22 22 2 0 0 54 24 45
2014 EC 8 33 21 22 11 5 0 43 35 715
2014 EC-02 5 41 30 15 7 2 0 47 22 41
2014 EC-03 8 38 0 31 15 8 0 50 50 13
2014 EC-04 12 35 29 13 4 6 0 50 19 68
2014 EC-05 8 27 19 24 12 9 0 39 40 139
2014 EC-06 7 33 19 23 11 5 0 43 37 208
2014 EC-07 7 34 19 26 13 2 0 41 40 164
2014 EC-08 10 36 19 23 13 0 0 45 35 61
2011 EC 9 34 19 20 13 5 0 46 34 803
2011 EC-01 9 18 18 27 0 27 0 38 38 11
2011 EC-02 15 32 11 28 6 8 0 51 37 53
2011 EC-03 9 18 32 18 9 14 0 32 32 22
2011 EC-04 10 37 14 18 10 11 0 53 31 79
2011 EC-05 11 37 17 13 15 7 0 52 30 165
2011 EC-06 9 38 21 15 15 2 0 48 31 216
2011 EC-07 4 34 23 26 10 3 0 40 37 182
2011 EC-08 9 29 16 30 16 1 0 38 46 70

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 19 31 15 14 15 6 0 53 31 753
2017 EC-02 27 22 16 8 10 15 2 58 22 48
2017 EC-03 6 22 22 17 22 11 0 31 44 18
2017 EC-04 19 34 18 11 12 7 0 56 24 76
2017 EC-05 19 30 15 17 14 5 0 52 32 130
2017 EC-06 17 32 14 15 17 5 0 52 34 214
2017 EC-07 17 35 13 15 17 4 0 54 33 190
2017 EC-08 29 38 13 9 9 2 0 68 18 45
2014 EC 15 29 20 18 14 5 0 46 34 714
2014 EC-02 10 29 30 12 17 2 0 40 30 41
2014 EC-03 8 23 15 15 31 8 0 33 50 13
2014 EC-04 15 34 22 10 13 6 0 52 25 68
2014 EC-05 11 22 21 25 15 5 1 35 43 139
2014 EC-06 14 29 18 18 14 7 0 46 35 207
2014 EC-07 19 30 19 16 13 3 0 50 30 164
2014 EC-08 24 34 16 15 10 2 0 59 25 61
2011 EC 11 30 17 21 15 7 0 44 38 804
2011 EC-01 9 9 18 36 9 18 0 22 56 11
2011 EC-02 11 28 9 28 19 4 0 41 49 53
2011 EC-03 5 27 18 14 18 18 0 39 39 22
2011 EC-04 9 29 19 13 19 11 0 43 36 79
2011 EC-05 14 31 15 19 14 7 1 48 36 166
2011 EC-06 10 31 16 21 14 8 0 45 38 217
2011 EC-07 10 33 18 23 14 2 0 44 38 181
2011 EC-08 16 23 19 20 13 10 0 43 37 70

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 14 35 15 21 14 2 0 49 35 754
2017 EC-02 19 32 31 13 4 0 2 51 17 48
2017 EC-03 16 37 16 16 16 0 0 52 31 19
2017 EC-04 15 38 12 18 14 3 0 54 34 76
2017 EC-05 11 33 15 20 18 4 0 45 39 130
2017 EC-06 10 31 17 24 15 2 0 42 40 214
2017 EC-07 14 37 13 21 13 1 0 52 35 190
2017 EC-08 29 44 9 13 4 0 0 73 18 45
2014 EC 10 31 18 23 16 2 0 42 40 715
2014 EC-02 15 27 20 27 12 0 0 41 39 41
2014 EC-03 8 23 23 8 31 8 0 33 42 13
2014 EC-04 12 38 12 24 13 2 0 51 37 68
2014 EC-05 10 30 20 21 15 4 0 41 38 139
2014 EC-06 9 27 18 30 13 3 0 37 44 208
2014 EC-07 10 35 15 19 19 1 0 46 39 164
2014 EC-08 10 31 20 23 18 0 0 40 40 61
2011 EC 8 30 16 27 16 2 0 39 44 801
2011 EC-01 9 18 36 9 9 18 0 33 22 11
2011 EC-02 8 35 13 23 21 0 0 42 44 52
2011 EC-03 9 36 18 27 9 0 0 45 36 22
2011 EC-04 12 24 14 27 18 5 0 38 47 78
2011 EC-05 10 33 15 23 14 4 0 45 39 166
2011 EC-06 6 30 17 29 17 1 0 37 46 216
2011 EC-07 7 30 17 30 15 2 0 37 46 181
2011 EC-08 9 29 14 33 13 3 0 38 47 70
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 47 15 11 3 1 0 71 14 752
2017 EC-02 29 47 19 6 0 0 0 75 6 48
2017 EC-03 21 37 32 0 10 0 0 58 10 19
2017 EC-04 17 49 18 13 3 0 0 66 16 76
2017 EC-05 18 47 15 15 3 2 0 66 19 129
2017 EC-06 25 45 14 9 5 1 0 71 14 213
2017 EC-07 22 49 14 11 4 0 0 72 15 190
2017 EC-08 36 47 7 11 0 0 0 82 11 45
2014 EC 23 44 16 11 5 1 0 68 16 715
2014 EC-02 19 53 20 2 5 0 0 73 7 41
2014 EC-03 15 46 15 0 23 0 0 62 23 13
2014 EC-04 28 38 24 6 3 1 0 67 9 68
2014 EC-05 26 40 14 11 6 3 0 68 18 139
2014 EC-06 22 42 16 13 4 2 0 66 18 208
2014 EC-07 20 45 17 12 7 0 0 65 18 164
2014 EC-08 27 52 10 10 2 0 0 79 11 61
2011 EC 24 45 14 12 4 1 0 70 16 807
2011 EC-01 18 27 27 9 9 9 0 50 20 11
2011 EC-02 19 62 9 2 6 2 0 83 8 53
2011 EC-03 32 32 23 5 5 5 0 67 10 22
2011 EC-04 27 42 16 11 1 3 0 70 13 79
2011 EC-05 26 43 15 10 4 2 0 71 14 167
2011 EC-06 26 45 13 13 3 0 0 70 16 219
2011 EC-07 18 51 13 13 4 0 0 70 17 181
2011 EC-08 26 37 10 17 10 0 0 63 27 70

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 44 41 9 3 2 1 0 86 4 749
2017 EC-02 49 36 10 4 0 0 0 86 4 48
2017 EC-03 37 37 16 5 5 0 0 73 10 19
2017 EC-04 33 43 14 5 1 3 0 78 7 76
2017 EC-05 40 42 12 3 2 2 0 83 5 127
2017 EC-06 42 44 6 3 2 2 0 89 5 214
2017 EC-07 50 41 6 2 1 0 0 91 3 189
2017 EC-08 62 32 7 0 0 0 0 93 0 44
2014 EC 38 42 9 6 3 2 0 82 8 715
2014 EC-02 32 49 15 2 2 0 0 81 5 41
2014 EC-03 8 54 8 8 8 8 8 73 18 13
2014 EC-04 41 40 9 1 4 4 0 85 6 68
2014 EC-05 29 45 12 9 2 3 0 76 11 139
2014 EC-06 31 44 11 7 4 3 0 78 11 208
2014 EC-07 49 37 8 5 1 1 0 87 6 164
2014 EC-08 60 37 2 2 0 0 0 97 2 61
2011 EC 39 39 11 5 2 3 0 81 7 808
2011 EC-01 18 27 18 9 0 27 0 63 13 11
2011 EC-02 28 47 8 9 2 4 2 80 12 53
2011 EC-03 27 41 18 5 5 5 0 71 10 22
2011 EC-04 37 37 16 5 0 5 0 77 5 79
2011 EC-05 40 41 10 4 2 4 0 83 6 167
2011 EC-06 37 41 12 5 2 3 0 80 7 218
2011 EC-07 43 40 9 5 1 2 0 85 6 183
2011 EC-08 50 24 13 9 3 1 0 75 12 70

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 36 37 12 8 3 3 1 76 12 752
2017 EC-02 27 41 10 9 0 8 4 78 11 48
2017 EC-03 21 42 10 5 16 5 0 66 23 19
2017 EC-04 29 36 17 5 5 5 3 70 11 76
2017 EC-05 31 35 14 12 3 5 1 70 16 128
2017 EC-06 33 37 15 9 4 2 0 71 13 214
2017 EC-07 46 37 7 7 3 1 1 83 10 190
2017 EC-08 53 36 7 4 0 0 0 89 4 45
2014 EC 34 39 9 9 5 3 1 76 15 715
2014 EC-02 24 41 12 10 5 5 2 71 16 41
2014 EC-03 23 46 0 0 31 0 0 69 31 13
2014 EC-04 31 42 9 6 7 3 1 77 14 68
2014 EC-05 26 46 9 10 4 4 1 76 15 139
2014 EC-06 33 39 9 10 6 2 1 74 17 208
2014 EC-07 45 33 8 9 2 2 1 80 11 164
2014 EC-08 42 39 6 5 6 2 0 82 11 61
2011 EC 31 31 14 13 6 4 1 65 20 802
2011 EC-01 36 9 27 0 9 18 0 56 11 11
2011 EC-02 27 25 19 17 6 2 4 55 24 52
2011 EC-03 23 32 14 18 5 9 0 60 25 22
2011 EC-04 28 24 10 22 9 8 0 56 33 79
2011 EC-05 25 30 22 13 5 5 1 58 19 166
2011 EC-06 28 31 10 16 7 5 3 64 25 219
2011 EC-07 35 38 12 8 5 3 0 75 13 180
2011 EC-08 49 29 10 7 1 1 1 80 9 68

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 22 34 19 14 7 3 1 59 22 751
2017 EC-02 23 33 21 13 4 2 4 59 19 48
2017 EC-03 16 31 16 16 10 5 5 53 30 19
2017 EC-04 21 32 22 11 8 7 0 56 20 76
2017 EC-05 13 30 25 22 5 6 0 46 28 129
2017 EC-06 23 33 21 13 7 2 0 58 21 214
2017 EC-07 28 37 13 13 7 2 0 66 21 189
2017 EC-08 32 46 9 11 2 0 0 77 14 44
2014 EC 17 32 20 17 9 5 1 51 28 715
2014 EC-02 15 17 29 15 15 7 2 35 33 41
2014 EC-03 0 31 23 15 23 8 0 33 42 13
2014 EC-04 19 30 22 10 10 7 1 53 22 68
2014 EC-05 11 31 19 23 9 6 1 45 34 139
2014 EC-06 14 30 21 21 10 4 0 46 32 208
2014 EC-07 23 32 18 15 7 4 0 58 24 164
2014 EC-08 28 47 8 8 6 3 0 77 15 61
2011 EC 15 31 21 17 9 6 1 50 28 807
2011 EC-01 18 9 27 9 9 27 0 38 25 11
2011 EC-02 6 27 19 19 15 12 2 38 40 52
2011 EC-03 18 23 27 14 9 9 0 45 25 22
2011 EC-04 15 23 25 16 14 6 1 41 32 80
2011 EC-05 12 31 22 20 8 7 1 47 30 167
2011 EC-06 18 25 21 20 10 5 1 46 32 218
2011 EC-07 15 41 19 16 6 3 0 58 23 182
2011 EC-08 20 43 16 10 7 4 0 66 18 70

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 14 17 19 17 18 12 3 37 41 752
2017 EC-02 21 23 15 10 15 10 6 52 30 48
2017 EC-03 16 16 31 5 21 10 0 35 30 19
2017 EC-04 13 17 20 20 13 16 1 37 40 76
2017 EC-05 7 20 22 15 18 16 2 33 40 129
2017 EC-06 15 15 17 17 21 12 3 35 44 213
2017 EC-07 15 17 18 18 18 12 2 37 42 190
2017 EC-08 20 24 16 18 11 7 4 50 32 45
2014 EC 9 19 17 17 22 13 3 33 46 715
2014 EC-02 10 24 19 8 24 15 0 40 37 41
2014 EC-03 0 23 23 0 31 15 8 30 40 13
2014 EC-04 7 19 24 13 21 16 0 32 40 68
2014 EC-05 11 17 17 19 21 14 2 32 47 139
2014 EC-06 7 18 14 21 22 16 2 30 52 208
2014 EC-07 13 18 19 17 20 10 3 35 43 164
2014 EC-08 11 24 16 19 23 3 3 38 45 61
2011 EC 10 14 16 18 22 15 5 30 50 808
2011 EC-01 18 9 18 18 9 18 9 38 38 11
2011 EC-02 11 17 9 21 26 11 4 33 56 53
2011 EC-03 18 14 9 0 23 27 9 50 36 22
2011 EC-04 6 16 10 16 20 22 9 33 53 79
2011 EC-05 13 10 17 17 21 19 3 29 49 167
2011 EC-06 9 15 16 17 23 16 4 30 50 218
2011 EC-07 8 17 16 23 21 10 4 29 52 183
2011 EC-08 11 6 31 19 20 9 4 20 44 70

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 61 25 7 4 2 1 1 87 6 754
2017 EC-02 68 17 8 6 0 0 0 86 6 48
2017 EC-03 58 21 16 5 0 0 0 79 5 19
2017 EC-04 66 14 10 3 3 3 1 84 5 76
2017 EC-05 59 25 6 5 2 0 2 86 8 130
2017 EC-06 62 26 5 3 1 1 1 90 4 214
2017 EC-07 57 26 7 5 5 0 0 83 10 190
2017 EC-08 55 33 7 4 0 0 0 89 4 45
2014 EC 59 22 8 5 4 1 1 82 9 714
2014 EC-02 58 17 12 2 5 2 2 79 8 41
2014 EC-03 54 23 8 8 8 0 0 77 15 13
2014 EC-04 56 25 10 6 3 0 0 81 9 68
2014 EC-05 57 19 9 5 5 3 1 80 11 139
2014 EC-06 58 23 7 6 4 1 2 83 10 207
2014 EC-07 63 20 7 6 4 0 0 83 10 164
2014 EC-08 56 32 7 3 2 0 0 89 5 61

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 72 18 4 2 1 2 1 93 3 753
2017 EC-02 77 16 2 2 0 2 0 96 2 48
2017 EC-03 84 5 5 0 5 0 0 90 5 19
2017 EC-04 70 17 4 4 1 4 0 90 5 76
2017 EC-05 73 18 4 2 1 2 2 94 2 130
2017 EC-06 70 19 3 1 2 4 0 93 3 214
2017 EC-07 71 18 5 2 2 1 2 91 3 189
2017 EC-08 75 18 4 0 0 0 2 95 0 45
2014 EC 63 22 6 2 1 4 3 91 3 715
2014 EC-02 53 27 13 0 0 0 7 86 0 41
2014 EC-03 54 15 15 8 0 8 0 75 8 13
2014 EC-04 60 28 3 1 0 5 3 95 2 68
2014 EC-05 62 19 10 1 1 4 2 87 2 139
2014 EC-06 61 23 5 3 1 3 3 90 5 208
2014 EC-07 70 16 5 1 1 4 2 93 2 164
2014 EC-08 71 23 2 2 2 2 0 95 3 61
2011 EC 67 17 7 2 1 3 3 89 3 809
2011 EC-01 45 9 18 0 0 9 18 75 0 11
2011 EC-02 57 23 9 2 2 4 4 86 4 53
2011 EC-03 68 9 5 9 5 0 5 81 14 22
2011 EC-04 69 11 10 5 1 1 3 83 6 80
2011 EC-05 66 18 7 2 1 3 2 89 3 167
2011 EC-06 66 18 7 2 1 4 3 89 3 218
2011 EC-07 71 19 3 0 1 4 3 96 1 183
2011 EC-08 69 16 11 0 0 3 1 88 0 70

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 21 36 12 18 11 2 0 58 30 749
2017 EC-02 32 25 12 21 8 2 0 58 30 48
2017 EC-03 17 39 28 11 6 0 0 55 16 18
2017 EC-04 21 38 13 14 8 4 1 63 24 76
2017 EC-05 20 32 11 21 11 5 0 55 34 130
2017 EC-06 17 36 10 21 14 2 0 54 35 213
2017 EC-07 21 36 13 19 11 1 0 58 30 189
2017 EC-08 25 48 14 7 7 0 0 73 14 44
2014 EC 12 29 21 21 17 2 0 41 38 715
2014 EC-02 12 29 39 5 15 0 0 41 19 41
2014 EC-03 15 38 15 8 23 0 0 54 31 13
2014 EC-04 12 29 25 18 16 0 0 41 34 68
2014 EC-05 12 28 17 23 19 1 0 40 42 139
2014 EC-06 10 25 21 23 18 3 0 36 42 208
2014 EC-07 15 30 19 20 15 2 0 46 35 164
2014 EC-08 15 37 13 24 11 0 0 52 35 61
2011 EC 18 33 16 19 13 1 0 52 32 808
2011 EC-01 9 18 18 27 18 9 0 30 50 11
2011 EC-02 17 40 9 15 17 0 2 58 33 53
2011 EC-03 14 23 14 23 23 5 0 38 48 22
2011 EC-04 14 30 21 14 19 3 0 45 33 80
2011 EC-05 20 28 17 22 11 1 0 48 34 167
2011 EC-06 18 35 15 18 12 1 0 54 31 218
2011 EC-07 18 36 15 20 10 1 0 55 30 182
2011 EC-08 17 34 21 16 10 0 1 52 26 70

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 19 27 12 20 19 3 1 48 40 750
2017 EC-02 34 10 8 23 23 2 0 45 46 48
2017 EC-03 11 28 6 34 17 6 0 41 53 18
2017 EC-04 19 24 19 20 13 5 0 45 35 75
2017 EC-05 16 31 5 18 28 3 0 48 47 129
2017 EC-06 17 24 11 22 21 4 1 43 45 213
2017 EC-07 20 33 13 17 15 1 2 54 32 190
2017 EC-08 36 24 14 13 13 0 0 60 27 45
2014 EC 11 23 14 22 26 1 2 36 50 715
2014 EC-02 10 17 19 27 24 0 2 27 53 41
2014 EC-03 15 15 15 8 38 0 8 33 50 13
2014 EC-04 7 23 18 16 32 1 2 32 50 68
2014 EC-05 6 24 14 21 32 0 1 31 54 139
2014 EC-06 11 22 13 25 26 2 1 34 53 208
2014 EC-07 13 26 13 21 23 1 2 41 46 164
2014 EC-08 24 26 10 19 18 2 2 52 38 61
2011 EC 15 28 13 22 20 2 1 44 43 808
2011 EC-01 18 0 9 9 55 0 9 20 70 11
2011 EC-02 9 17 8 38 25 0 4 27 65 53
2011 EC-03 5 32 23 14 27 0 0 36 41 22
2011 EC-04 15 16 16 24 28 1 0 32 52 80
2011 EC-05 12 35 13 21 17 1 0 48 39 167
2011 EC-06 17 26 12 22 20 2 0 43 44 218
2011 EC-07 19 28 14 20 16 3 0 49 37 183
2011 EC-08 14 38 10 20 16 0 1 53 37 69

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 19 40 18 12 5 5 0 63 18 754
2017 EC-02 22 35 25 8 2 4 4 62 11 48
2017 EC-03 21 42 5 11 10 10 0 70 24 19
2017 EC-04 17 35 26 12 4 5 0 56 17 76
2017 EC-05 15 40 17 14 5 8 1 60 21 130
2017 EC-06 17 40 19 14 6 5 0 59 21 214
2017 EC-07 20 47 12 13 5 4 0 70 18 190
2017 EC-08 40 31 22 7 0 0 0 71 7 45

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 38 40 12 4 2 4 0 81 6 754
2017 EC-02 37 41 15 6 0 0 0 78 6 48
2017 EC-03 31 31 21 0 5 10 0 70 6 19
2017 EC-04 38 34 17 4 0 7 0 77 4 76
2017 EC-05 30 41 17 5 2 5 0 75 7 130
2017 EC-06 38 42 9 2 3 6 0 85 5 214
2017 EC-07 40 41 11 5 3 1 0 81 7 190
2017 EC-08 51 40 7 2 0 0 0 91 2 45
2014 EC 39 38 12 4 2 5 0 82 6 713
2014 EC-02 34 41 20 2 0 2 0 77 2 41
2014 EC-03 31 31 23 8 0 8 0 67 8 13
2014 EC-04 43 32 13 1 0 10 0 84 2 68
2014 EC-05 35 35 15 4 3 7 1 76 8 139
2014 EC-06 43 34 11 6 1 5 0 81 8 207
2014 EC-07 41 42 10 1 2 4 0 86 3 163
2014 EC-08 39 50 5 5 2 0 0 89 6 61

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 33 44 11 7 3 2 0 79 10 753
2017 EC-02 43 45 9 2 0 0 0 89 2 48
2017 EC-03 26 47 11 0 10 5 0 78 11 19
2017 EC-04 40 42 9 5 1 3 0 84 7 76
2017 EC-05 25 49 11 11 1 2 0 76 12 130
2017 EC-06 28 46 10 8 4 3 0 77 13 214
2017 EC-07 35 42 12 8 3 0 0 78 10 189
2017 EC-08 43 44 11 2 0 0 0 87 2 45
2014 EC 33 40 14 7 3 2 0 76 10 715
2014 EC-02 34 44 12 10 0 0 0 78 10 41
2014 EC-03 38 31 0 23 8 0 0 69 31 13
2014 EC-04 38 34 16 4 3 5 0 75 8 68
2014 EC-05 27 44 16 7 3 3 0 73 10 139
2014 EC-06 35 38 15 6 3 2 0 75 10 208
2014 EC-07 34 40 15 7 3 1 0 75 10 164
2014 EC-08 34 49 6 10 2 0 0 82 11 61
2011 EC 29 41 13 9 4 2 0 72 14 804
2011 EC-01 9 18 55 9 0 9 0 30 10 11
2011 EC-02 32 38 17 9 4 0 0 70 13 53
2011 EC-03 23 45 18 0 9 5 0 71 10 22
2011 EC-04 34 41 9 8 5 4 0 78 13 79
2011 EC-05 31 40 12 6 8 3 0 73 14 166
2011 EC-06 31 37 14 10 6 2 0 70 16 217
2011 EC-07 24 49 10 13 1 3 0 76 14 181
2011 EC-08 29 43 16 13 0 0 0 71 13 70

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 42 9 6 3 0 0 82 9 753
2017 EC-02 47 40 10 0 2 0 0 88 2 48
2017 EC-03 37 42 6 10 5 0 0 79 16 19
2017 EC-04 53 37 4 3 3 1 0 91 5 76
2017 EC-05 34 47 9 8 2 0 0 82 9 130
2017 EC-06 34 48 6 7 4 0 0 83 10 214
2017 EC-07 42 35 12 7 4 0 0 77 11 189
2017 EC-08 47 42 9 2 0 0 0 89 2 45
2014 EC 39 41 9 7 4 1 0 80 11 715
2014 EC-02 41 44 10 5 0 0 0 85 5 41
2014 EC-03 31 38 8 8 15 0 0 69 23 13
2014 EC-04 41 35 9 9 5 1 0 78 13 68
2014 EC-05 35 44 9 9 3 0 0 79 12 139
2014 EC-06 41 40 9 5 4 0 0 81 10 208
2014 EC-07 39 40 11 5 4 1 0 80 9 164
2014 EC-08 39 40 6 10 5 0 0 79 15 61
2011 EC 35 40 12 7 5 0 0 76 12 803
2011 EC-01 9 64 18 0 9 0 0 73 9 11
2011 EC-02 38 30 17 6 8 2 0 69 13 53
2011 EC-03 36 27 27 5 5 0 0 64 9 22
2011 EC-04 38 39 13 4 6 0 0 77 10 79
2011 EC-05 36 39 10 9 4 1 1 76 13 166
2011 EC-06 37 35 12 11 5 0 0 73 15 217
2011 EC-07 33 47 10 6 3 0 0 81 9 180
2011 EC-08 33 44 11 4 7 0 0 77 11 70

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 31 37 18 9 5 0 0 68 14 751
2017 EC-02 50 32 12 4 2 0 0 81 6 48
2017 EC-03 26 42 21 0 10 0 0 69 10 19
2017 EC-04 42 35 13 5 4 0 0 78 9 76
2017 EC-05 24 42 21 9 4 0 0 65 13 129
2017 EC-06 27 40 17 10 5 0 0 68 16 213
2017 EC-07 27 33 20 15 5 1 0 60 20 189
2017 EC-08 45 38 13 2 2 0 0 82 4 45
2014 EC 20 37 18 15 8 1 0 58 23 715
2014 EC-02 17 46 22 12 2 0 0 63 15 41
2014 EC-03 31 23 0 23 23 0 0 54 46 13
2014 EC-04 23 35 21 10 6 4 0 61 17 68
2014 EC-05 19 36 22 14 8 1 0 56 22 139
2014 EC-06 18 39 20 16 7 1 0 57 23 208
2014 EC-07 22 37 13 16 12 1 0 59 28 164
2014 EC-08 22 42 18 11 6 0 0 64 18 61
2011 EC 23 38 21 11 6 0 0 62 18 806
2011 EC-01 18 0 45 18 18 0 0 18 36 11
2011 EC-02 21 42 13 11 13 0 0 62 25 53
2011 EC-03 23 27 36 5 9 0 0 50 14 22
2011 EC-04 25 33 28 8 6 0 0 58 14 79
2011 EC-05 25 41 18 10 7 1 0 66 16 165
2011 EC-06 26 34 23 11 6 0 0 60 17 218
2011 EC-07 19 49 15 14 3 0 0 68 17 183
2011 EC-08 23 31 23 14 9 0 0 54 23 70

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 42 16 8 4 0 0 72 12 754
2017 EC-02 43 44 8 0 4 0 0 88 4 48
2017 EC-03 31 37 21 0 10 0 0 69 10 19
2017 EC-04 40 38 11 12 0 0 0 78 12 76
2017 EC-05 23 48 17 8 4 0 0 71 12 130
2017 EC-06 29 44 17 5 5 0 0 73 10 214
2017 EC-07 27 39 17 13 4 0 0 66 17 190
2017 EC-08 43 38 11 7 2 0 0 80 9 45
2014 EC 21 39 18 15 7 1 0 60 22 715
2014 EC-02 19 44 25 10 2 0 0 63 12 41
2014 EC-03 31 8 8 31 15 8 0 42 50 13
2014 EC-04 22 40 28 9 1 0 0 62 10 68
2014 EC-05 18 41 18 14 9 1 0 60 22 139
2014 EC-06 19 41 17 15 8 0 0 60 23 208
2014 EC-07 22 38 13 16 10 1 0 60 27 164
2014 EC-08 26 39 15 16 5 0 0 65 21 61
2011 EC 23 44 15 12 6 0 0 68 18 810
2011 EC-01 18 9 36 27 9 0 0 27 36 11
2011 EC-02 21 45 17 6 11 0 0 66 17 53
2011 EC-03 27 32 23 9 9 0 0 59 18 22
2011 EC-04 25 40 23 8 5 0 0 65 13 80
2011 EC-05 24 47 11 12 6 0 0 71 18 167
2011 EC-06 23 45 16 11 5 0 0 68 16 219
2011 EC-07 22 50 11 14 3 0 0 72 17 183
2011 EC-08 24 36 14 16 10 0 0 60 26 70

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 26 31 18 13 8 4 0 59 22 754
2017 EC-02 27 36 23 2 8 4 0 66 11 48
2017 EC-03 31 21 32 5 10 0 0 52 16 19
2017 EC-04 32 31 16 9 5 7 0 68 16 76
2017 EC-05 24 33 18 16 6 3 0 58 23 130
2017 EC-06 20 36 19 13 9 3 0 58 22 214
2017 EC-07 28 26 18 19 7 2 1 55 27 190
2017 EC-08 49 22 4 9 7 9 0 78 17 45
2014 EC 22 25 18 18 14 3 0 48 33 714
2014 EC-02 17 19 30 12 19 2 0 37 32 41
2014 EC-03 23 15 23 15 23 0 0 38 38 13
2014 EC-04 25 19 23 19 10 3 0 45 30 68
2014 EC-05 18 30 15 19 13 5 0 51 33 139
2014 EC-06 23 25 17 20 13 1 0 49 34 208
2014 EC-07 23 27 16 14 17 4 0 51 32 164
2014 EC-08 21 28 18 20 13 0 0 49 33 60
2011 EC 23 26 20 15 12 4 0 51 28 809
2011 EC-01 9 9 36 18 18 0 9 20 40 11
2011 EC-02 21 25 17 17 21 0 0 45 38 53
2011 EC-03 9 41 23 9 18 0 0 50 27 22
2011 EC-04 21 25 21 16 11 4 1 49 29 80
2011 EC-05 23 22 22 16 13 4 0 47 30 166
2011 EC-06 27 31 15 14 10 4 0 60 25 219
2011 EC-07 22 27 24 14 8 5 0 52 23 183
2011 EC-08 24 20 19 16 16 6 0 47 33 70
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EC 41 26 32 751
2017 EC-02 48 19 33 48
2017 EC-03 63 10 27 19
2017 EC-04 29 34 37 76
2017 EC-05 42 22 36 129
2017 EC-06 36 28 36 214
2017 EC-07 48 25 26 188
2017 EC-08 46 31 22 45
2014 EC 43 24 33 715
2014 EC-02 46 17 36 41
2014 EC-03 38 23 38 13
2014 EC-04 37 35 28 68
2014 EC-05 45 21 34 139
2014 EC-06 37 28 35 208
2014 EC-07 45 24 31 164
2014 EC-08 55 15 31 61
2011 EC 44 25 31 808
2011 EC-01 30 10 60 10
2011 EC-02 47 11 42 53
2011 EC-03 50 23 27 22
2011 EC-04 36 24 40 80
2011 EC-05 46 25 29 167
2011 EC-06 42 28 29 218
2011 EC-07 40 28 31 183
2011 EC-08 54 27 19 70

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 EC 7 37 41 6 1 8 311
2017 EC-02 4 48 31 4 0 13 23
2017 EC-03 0 42 25 8 16 8 12
2017 EC-04 0 41 46 9 5 0 22
2017 EC-05 4 41 35 9 0 11 53
2017 EC-06 3 40 42 7 0 9 76
2017 EC-07 12 33 46 2 0 7 91
2017 EC-08 29 19 48 0 0 5 21
2014 EC 5 31 51 7 9999 6 306
2014 EC-02 0 16 47 5 9999 32 19
2014 EC-04 4 28 52 12 9999 4 25
2014 EC-05 2 33 49 9 9999 6 63
2014 EC-06 5 32 49 10 9999 4 78
2014 EC-07 5 32 55 1 9999 5 74
2014 EC-08 15 44 41 0 9999 0 34
2011 EC 5 35 45 6 9999 10 352
2011 EC-02 4 28 52 8 9999 8 25
2011 EC-03 18 9 64 9 9999 0 11
2011 EC-04 0 34 31 14 9999 21 29
2011 EC-05 0 38 47 6 9999 9 77
2011 EC-06 3 42 42 5 9999 7 92
2011 EC-07 12 34 39 4 9999 11 74
2011 EC-08 3 29 58 0 9999 11 38
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 18 82 751
2017 EC-02 16 84 48
2017 EC-03 32 68 19
2017 EC-04 12 88 75
2017 EC-05 17 83 130
2017 EC-06 18 82 212
2017 EC-07 22 78 190
2014 EC 19 81 715
2014 EC-03 38 62 13
2014 EC-04 18 82 68
2014 EC-05 20 80 139
2014 EC-06 22 78 208
2014 EC-07 19 81 164
2014 EC-08 15 85 61

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 EC 48 133
2017 EC-05 50 21
2017 EC-06 57 37
2017 EC-07 32 41
2014 EC 38 137
2014 EC-04 41 12
2014 EC-05 50 28
2014 EC-06 36 45
2014 EC-07 31 32

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EC 73 133
2017 EC-05 77 21
2017 EC-06 76 37
2017 EC-07 76 41
2014 EC 74 137
2014 EC-04 84 12
2014 EC-05 75 28
2014 EC-06 73 45
2014 EC-07 72 32

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 EC 9 133
2017 EC-05 0 21
2017 EC-07 17 41
2014 EC 7 137
2014 EC-04 0 12
2014 EC-05 0 28
2014 EC-07 19 32

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EC 0 133
2017 EC-05 0 21
2017 EC-06 0 37
2017 EC-07 0 41
2014 EC 0 137
2014 EC-04 0 12
2014 EC-05 0 28
2014 EC-06 0 45
2014 EC-07 0 32

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 EC 4 133
2017 EC-05 0 21
2014 EC-04 0 12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 21
2014 EC-04 0 12
2014 EC-06 0 45

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 21
2017 EC-06 0 37
2014 EC-04 0 12
2014 EC-05 0 28
2014 EC-07 0 32

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 EC 39 134
2017 EC-06 51 37
2017 EC-07 46 41
2014 EC 42 137
2014 EC-05 43 28
2014 EC-06 40 45
2014 EC-07 53 32

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 EC 44 134
2017 EC-05 23 21
2017 EC-06 57 37
2017 EC-07 49 41
2014 EC 45 137
2014 EC-05 46 28
2014 EC-06 49 45
2014 EC-07 44 32

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 EC 52 134
2017 EC-05 50 21
2017 EC-06 62 37
2017 EC-07 57 41
2014 EC 45 137
2014 EC-05 57 28
2014 EC-06 38 45
2014 EC-07 53 32

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 EC 53 134
2017 EC-05 59 21
2017 EC-06 49 37
2017 EC-07 48 41
2014 EC 36 137
2014 EC-04 66 12
2014 EC-05 47 28
2014 EC-06 33 45
2014 EC-07 25 32

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 EC 36 134
2017 EC-05 32 21
2017 EC-06 49 37
2017 EC-07 27 41
2014 EC 33 137
2014 EC-05 32 28
2014 EC-06 38 45
2014 EC-07 38 32

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 EC 61 134
2017 EC-05 72 21
2017 EC-06 67 37
2017 EC-07 55 41
2014 EC 55 137
2014 EC-04 49 12
2014 EC-05 64 28
2014 EC-06 60 45
2014 EC-07 47 32

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 EC 37 134
2017 EC-05 32 21
2017 EC-06 32 37
2017 EC-07 40 41
2014 EC 31 137
2014 EC-05 36 28
2014 EC-06 33 45
2014 EC-07 28 32

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 21
2017 EC-07 0 41
2014 EC 0 137
2014 EC-04 0 12
2014 EC-05 0 28
2014 EC-06 0 45
2014 EC-07 0 32

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 EC 5 134
2014 EC 6 137
2014 EC-04 0 12

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 EC 7 134
2017 EC-05 0 21
2014 EC 9 137
2014 EC-06 13 45

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 EC 46 134
2017 EC-05 50 21
2017 EC-06 51 37
2017 EC-07 44 41
2014 EC 42 137
2014 EC-04 42 12
2014 EC-05 57 28
2014 EC-06 33 45
2014 EC-07 44 32

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 EC 24 134
2017 EC-06 32 37
2017 EC-07 30 41
2014 EC 23 137
2014 EC-05 25 28
2014 EC-06 13 45
2014 EC-07 38 32

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 EC 8 134
2017 EC-05 0 21
2017 EC-07 15 41
2014 EC 10 137

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EC 50 134
2017 EC-05 36 21
2017 EC-06 57 37
2017 EC-07 52 41
2014 EC 47 137
2014 EC-04 41 12
2014 EC-05 57 28
2014 EC-06 36 45
2014 EC-07 53 32

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 EC 25 134
2017 EC-05 28 21
2017 EC-06 24 37
2017 EC-07 22 41
2014 EC 27 137
2014 EC-05 43 28
2014 EC-06 27 45
2014 EC-07 31 32

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 EC 13 134
2017 EC-07 25 41
2014 EC 9 137
2014 EC-07 19 32

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 EC 13 134
2017 EC-07 15 41
2014 EC 14 137
2014 EC-05 18 28
2014 EC-06 18 45

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 EC 7 134
2014 EC 9 137
2014 EC-04 0 12
2014 EC-07 19 32

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 EC 4 134
2017 EC-06 0 37
2014 EC 4 137
2014 EC-04 0 12
2014 EC-07 0 32

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 EC 12 134
2017 EC-06 22 37
2017 EC-07 0 41
2014 EC 14 137
2014 EC-06 13 45

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EC 13 134
2017 EC-06 16 37
2017 EC-07 17 41
2014 EC 11 137
2014 EC-07 22 32

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 EC 27 134
2017 EC-05 32 21
2017 EC-06 24 37
2017 EC-07 24 41
2014 EC 32 137
2014 EC-05 28 28
2014 EC-06 38 45
2014 EC-07 31 32

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 EC 12 128
2017 EC-06 19 37
2014 EC 11 132
2014 EC-07 16 32

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 EC 19 128
2017 EC-05 24 20
2017 EC-06 22 37
2014 EC 21 132
2014 EC-05 35 26
2014 EC-06 26 42
2014 EC-07 16 32

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 EC 7 128
2017 EC-06 16 37
2017 EC-07 0 37
2014 EC 8 132
2014 EC-07 16 32

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 EC 6 128
2017 EC-07 0 37
2014 EC 6 132

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 EC 6 128
2014 EC 7 132

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EC 8 128
2017 EC-07 16 37
2014 EC 13 132
2014 EC-04 0 12
2014 EC-07 16 32

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EC 23 128
2017 EC-05 29 20
2017 EC-06 30 37
2017 EC-07 21 37
2014 EC 16 132
2014 EC-05 19 26
2014 EC-06 14 42
2014 EC-07 19 32

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 EC 7 128
2017 EC-06 0 37
2014 EC 8 132

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 EC 12 128
2017 EC-06 13 37
2014 EC 10 132
2014 EC-06 12 42

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 EC 29 128
2017 EC-06 40 37
2017 EC-07 28 37
2014 EC 34 132
2014 EC-05 38 26
2014 EC-06 33 42
2014 EC-07 22 32

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 EC 9 128
2017 EC-05 0 20
2017 EC-06 13 37
2014 EC 12 132
2014 EC-07 19 32

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 EC 50 128
2017 EC-05 52 20
2017 EC-06 49 37
2017 EC-07 51 37
2014 EC 51 132
2014 EC-04 41 12
2014 EC-05 58 26
2014 EC-06 50 42
2014 EC-07 44 32

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 EC 0 128
2017 EC-05 0 20
2017 EC-06 0 37
2017 EC-07 0 37
2014 EC 0 132
2014 EC-04 0 12
2014 EC-05 0 26
2014 EC-06 0 42
2014 EC-07 0 32

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EC 53 128
2017 EC-05 43 20
2017 EC-06 62 37
2017 EC-07 54 37
2014 EC 56 132
2014 EC-04 41 12
2014 EC-05 54 26
2014 EC-06 55 42
2014 EC-07 59 32

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EC-06 0 37
2017 EC-07 0 37

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EC 14 128
2017 EC-05 0 20
2017 EC-06 16 37
2017 EC-07 22 37
2014 EC 10 132

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 86 14 133
2017 EC-05 90 10 21
2017 EC-06 84 16 37
2017 EC-07 80 20 41

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 12 13 18 7 8 33 9 44 25 754
2017 EC-02 6 19 13 11 2 35 14 49 25 48
2017 EC-03 16 10 10 6 10 26 21 50 31 19
2017 EC-04 13 11 20 4 4 46 3 46 15 76
2017 EC-05 9 10 21 5 5 40 10 38 21 130
2017 EC-06 10 10 17 6 10 34 12 38 30 214
2017 EC-07 15 19 20 9 9 24 4 47 25 190
2017 EC-08 29 18 18 4 7 18 7 62 15 45
2014 EC 10 15 20 6 7 36 7 43 22 715
2014 EC-02 15 17 17 7 5 32 7 52 20 41
2014 EC-03 0 15 8 0 23 38 15 33 50 13
2014 EC-04 9 10 18 5 7 44 7 39 25 68
2014 EC-05 7 8 23 6 5 41 10 31 22 139
2014 EC-06 8 11 18 7 8 41 7 36 29 208
2014 EC-07 14 20 24 3 7 28 4 50 14 164
2014 EC-08 10 34 18 10 5 19 5 57 19 61

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 31 18 8 6 12 2 63 16 751
2017 EC-02 23 39 19 8 0 6 4 69 9 48
2017 EC-03 37 10 11 5 5 16 16 69 15 19
2017 EC-04 30 22 18 4 5 20 0 66 11 76
2017 EC-05 19 34 17 6 5 17 2 65 14 130
2017 EC-06 18 34 19 8 8 13 1 60 18 212
2017 EC-07 23 34 16 13 5 7 2 62 20 190
2017 EC-08 39 27 18 5 5 7 0 71 10 44
2014 EC 18 28 22 8 5 18 1 57 16 715
2014 EC-02 15 39 22 2 5 15 2 64 9 41
2014 EC-03 8 23 23 0 15 31 0 44 22 13
2014 EC-04 18 25 22 6 6 22 1 56 15 68
2014 EC-05 16 20 27 9 3 22 2 48 16 139
2014 EC-06 15 26 19 11 5 22 1 54 21 208
2014 EC-07 23 32 19 6 6 13 1 64 14 164
2014 EC-08 29 32 29 3 3 3 0 63 7 61
2011 EC 22 34 18 9 7 11 0 63 17 808
2011 EC-01 27 27 27 9 9 0 0 55 18 11
2011 EC-02 32 32 11 13 6 4 2 68 20 53
2011 EC-03 32 23 23 0 9 14 0 63 11 22
2011 EC-04 30 29 14 9 5 13 1 68 16 80
2011 EC-05 16 34 19 5 10 16 1 60 18 167
2011 EC-06 23 30 17 10 8 12 0 61 20 217
2011 EC-07 20 37 20 11 4 8 0 62 16 183
2011 EC-08 21 44 17 6 4 6 1 71 11 70
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 58 7 4 1 1 1 87 6 753
2017 EC-02 29 48 13 6 2 2 0 78 8 48
2017 EC-03 26 31 16 5 5 5 10 68 12 19
2017 EC-04 17 51 9 11 3 5 4 75 15 76
2017 EC-05 20 57 11 8 1 2 1 79 10 129
2017 EC-06 25 66 5 3 1 0 0 91 4 214
2017 EC-07 36 57 4 2 0 1 1 95 2 190
2017 EC-08 38 58 4 0 0 0 0 96 0 45
2014 EC 26 57 7 6 1 1 1 85 8 713
2014 EC-02 22 44 13 7 5 5 5 73 13 41
2014 EC-03 15 54 15 8 0 0 8 75 8 13
2014 EC-04 18 60 6 13 1 1 0 79 15 68
2014 EC-05 24 53 11 7 3 1 0 79 10 139
2014 EC-06 22 63 6 7 1 1 0 86 8 207
2014 EC-07 32 55 8 3 1 1 0 88 4 163
2014 EC-08 45 47 0 3 0 2 3 97 3 61
2011 EC 24 55 9 7 3 1 1 81 10 808
2011 EC-01 18 55 9 18 0 0 0 73 18 11
2011 EC-02 9 55 9 15 8 2 2 67 24 53
2011 EC-03 18 45 14 9 5 5 5 70 15 22
2011 EC-04 21 40 15 16 3 1 4 64 20 80
2011 EC-05 15 59 8 11 5 2 0 76 16 167
2011 EC-06 25 60 10 4 1 1 0 85 5 218
2011 EC-07 35 55 4 4 2 0 0 90 6 182
2011 EC-08 34 50 9 3 1 1 1 87 4 70

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 6 16 23 6 4 38 8 40 18 753
2017 EC-02 8 19 32 4 6 23 8 39 15 48
2017 EC-03 0 10 37 0 10 21 21 18 18 19
2017 EC-04 4 18 14 8 4 41 11 46 24 76
2017 EC-05 2 14 19 2 3 52 8 40 13 129
2017 EC-06 7 14 25 6 4 35 9 37 19 214
2017 EC-07 7 16 22 7 3 38 6 42 19 190
2017 EC-08 15 20 24 4 4 31 0 52 13 45
2014 EC 5 17 23 10 4 34 7 38 23 714
2014 EC-02 10 15 25 7 5 29 10 40 20 41
2014 EC-03 0 31 15 8 15 23 8 44 33 13
2014 EC-04 6 25 22 6 1 29 10 51 12 68
2014 EC-05 4 15 23 7 6 40 4 35 23 138
2014 EC-06 3 15 22 14 4 36 5 32 31 208
2014 EC-07 9 13 29 7 2 32 9 36 16 164
2014 EC-08 5 23 20 10 2 31 11 47 19 61
2011 EC 5 14 26 8 3 35 9 34 20 806
2011 EC-01 0 27 9 9 9 18 27 50 33 11
2011 EC-02 6 11 32 8 4 26 13 28 19 53
2011 EC-03 5 9 32 9 5 32 9 23 23 22
2011 EC-04 3 13 18 14 4 39 11 30 35 80
2011 EC-05 3 14 25 7 5 36 10 31 21 166
2011 EC-06 6 14 28 7 2 37 6 35 16 217
2011 EC-07 7 16 24 8 3 34 8 41 18 182
2011 EC-08 6 9 30 7 3 37 9 26 18 70

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 39 32 12 4 1 11 1 81 6 754
2017 EC-02 54 29 11 2 0 2 2 86 2 48
2017 EC-03 31 31 6 0 5 16 10 85 7 19
2017 EC-04 37 29 13 3 1 13 4 79 5 76
2017 EC-05 32 30 11 4 2 21 1 80 7 130
2017 EC-06 41 32 13 2 1 10 0 82 4 214
2017 EC-07 40 32 13 6 1 7 1 79 7 190
2017 EC-08 36 42 2 7 2 11 0 88 10 45
2014 EC 33 34 14 5 2 11 1 76 8 715
2014 EC-02 27 41 13 5 0 10 5 80 6 41
2014 EC-03 23 15 23 8 8 15 8 50 20 13
2014 EC-04 25 38 18 5 3 12 0 72 8 68
2014 EC-05 32 30 18 1 2 16 0 74 4 139
2014 EC-06 35 34 13 5 1 11 0 78 7 208
2014 EC-07 38 35 11 5 2 9 0 80 8 164
2014 EC-08 36 31 10 11 6 3 3 71 19 61
2011 EC 34 30 14 5 3 13 1 75 10 807
2011 EC-01 27 18 9 18 0 18 9 63 25 11
2011 EC-02 25 36 8 6 4 21 2 78 12 53
2011 EC-03 38 19 19 14 0 5 5 63 16 21
2011 EC-04 23 35 11 5 6 18 3 72 14 80
2011 EC-05 32 31 14 3 5 14 0 74 9 167
2011 EC-06 37 29 14 4 3 12 0 75 8 218
2011 EC-07 37 31 14 6 1 11 0 77 7 182
2011 EC-08 36 30 13 4 3 10 4 77 8 70

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 30 15 7 3 15 1 70 11 751
2017 EC-02 43 29 17 2 0 6 2 79 2 48
2017 EC-03 21 32 10 5 5 16 10 72 14 19
2017 EC-04 28 22 14 5 3 24 4 69 11 76
2017 EC-05 26 30 14 3 2 25 1 75 6 130
2017 EC-06 30 29 17 5 3 15 1 70 10 213
2017 EC-07 29 33 15 9 5 7 1 68 16 189
2017 EC-08 34 30 7 18 0 11 0 72 20 44
2014 EC 24 33 17 6 3 17 1 68 11 712
2014 EC-02 20 42 13 2 2 15 5 78 6 40
2014 EC-03 23 8 15 0 23 23 8 44 33 13
2014 EC-04 21 38 13 9 0 19 0 73 11 68
2014 EC-05 23 27 22 3 3 22 0 64 7 139
2014 EC-06 21 35 18 7 1 18 0 69 9 207
2014 EC-07 32 30 17 6 4 12 0 70 11 163
2014 EC-08 18 36 13 15 10 8 2 59 27 61
2011 EC 24 30 15 7 3 19 1 68 13 808
2011 EC-01 27 36 9 9 0 18 0 78 11 11
2011 EC-02 26 36 11 2 4 19 2 79 7 53
2011 EC-03 32 18 23 9 0 14 5 61 11 22
2011 EC-04 16 25 20 11 1 23 4 56 17 80
2011 EC-05 26 29 15 4 4 22 1 71 10 168
2011 EC-06 25 27 17 6 5 22 0 65 13 218
2011 EC-07 28 34 14 8 3 13 0 72 13 182
2011 EC-08 16 41 12 14 4 12 1 65 22 69
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 10 90 754
2017 EC-04 8 92 76
2017 EC-05 9 91 130
2017 EC-06 12 88 214
2017 EC-07 11 89 190
2014 EC 7 93 714
2014 EC-03 0 100 13
2014 EC-04 9 91 68
2014 EC-05 9 91 139
2014 EC-06 8 92 207
2014 EC-07 5 95 164
2014 EC-08 8 92 61

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 EC 28 74
2017 EC-06 24 25
2017 EC-07 28 21
2014 EC 28 50
2014 EC-06 37 16

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EC 89 74
2017 EC-05 92 11
2017 EC-06 88 25
2017 EC-07 91 21
2014 EC 82 50
2014 EC-05 83 12
2014 EC-06 81 16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 11
2017 EC-06 0 25
2014 EC-05 0 12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EC 0 74
2017 EC-05 0 11
2017 EC-06 0 25
2017 EC-07 0 21
2014 EC 0 50
2014 EC-05 0 12
2014 EC-06 0 16

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 EC 7 74
2017 EC-05 0 11
2014 EC-06 0 16

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 EC 0 74
2017 EC-05 0 11
2017 EC-06 0 25
2017 EC-07 0 21
2014 EC-05 0 12

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 EC 32 73
2017 EC-05 50 11
2017 EC-06 33 24
2017 EC-07 38 21
2014 EC 26 50

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 EC 19 73
2017 EC-06 21 24
2017 EC-07 24 21
2014 EC 22 50

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 EC 15 73
2014 EC 20 50

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 EC 7 73
2017 EC-07 0 21
2014 EC-06 0 16

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 EC 26 73
2017 EC-06 46 24
2014 EC 28 50
2014 EC-06 31 16

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 EC 22 73
2017 EC-06 21 24
2017 EC-07 29 21
2014 EC 26 50

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 11
2014 EC-06 0 16

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 11
2017 EC-06 0 24

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 EC 9 73
2014 EC 16 50

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 EC 20 73
2017 EC-06 21 24
2014 EC 26 50
2014 EC-06 38 16

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 EC 0 73
2017 EC-05 0 11
2017 EC-06 0 24
2017 EC-07 0 21

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 EC 8 73
2014 EC 10 50

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 EC 0 73
2017 EC-05 0 11
2017 EC-06 0 24
2017 EC-07 0 21
2014 EC 0 50
2014 EC-05 0 12
2014 EC-06 0 16

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 EC 18 73
2017 EC-06 21 24
2014 EC 24 50

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EC 28 74
2017 EC-06 24 25
2017 EC-07 34 21
2014 EC 24 50

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 EC 12 74
2017 EC-05 0 11
2014 EC 16 50

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 EC 8 74
2017 EC-05 0 11
2017 EC-06 0 25
2017 EC-07 24 21
2014 EC-05 0 12

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 EC 12 74
2014 EC 16 50

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 11
2017 EC-06 0 25
2014 EC-05 0 12

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 11
2014 EC-06 0 16

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 EC 13 74
2014 EC-05 0 12
2014 EC-06 0 16

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 EC 49 74
2017 EC-05 50 11
2017 EC-06 60 25
2017 EC-07 43 21
2014 EC 54 50
2014 EC-05 42 12
2014 EC-06 62 16

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 11
2017 EC-06 0 25
2014 EC-06 0 15

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 EC 14 71
2017 EC-05 0 11
2014 EC-05 0 12
2014 EC-06 0 15

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 11
2014 EC-05 0 12
2014 EC-06 0 15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 11
2017 EC-06 0 25
2017 EC-07 0 19
2014 EC-05 0 12
2014 EC-06 0 15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 EC-07 0 19
2014 EC-05 0 12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 11
2017 EC-06 0 25
2017 EC-07 0 19
2014 EC-06 0 15

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EC 15 71
2017 EC-06 20 25
2014 EC 12 49
2014 EC-05 0 12
2014 EC-06 0 15

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 EC 8 71
2014 EC 16 49

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 EC 7 71
2017 EC-07 0 19

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 EC 29 71
2017 EC-06 36 25
2014 EC 26 49
2014 EC-06 33 15

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 EC 10 71
2017 EC-07 0 19
2014 EC 14 49

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 EC 39 71
2017 EC-05 67 11
2017 EC-06 44 25
2017 EC-07 26 19
2014 EC 51 49
2014 EC-05 42 12
2014 EC-06 67 15

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 EC 0 71
2017 EC-05 0 11
2017 EC-06 0 25
2017 EC-07 0 19
2014 EC 0 49
2014 EC-05 0 12
2014 EC-06 0 15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EC 65 71
2017 EC-05 59 11
2017 EC-06 68 25
2017 EC-07 58 19
2014 EC 65 49
2014 EC-05 67 12
2014 EC-06 66 15

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EC-06 0 25
2017 EC-07 0 19

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EC 10 71
2017 EC-05 0 11
2014 EC 10 49

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 91 9 74
2017 EC-05 84 16 11
2017 EC-06 92 8 25
2017 EC-07 91 9 21

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 12 12 19 4 3 42 8 47 14 754
2017 EC-02 12 19 15 2 0 35 16 64 4 48
2017 EC-03 10 10 27 5 5 16 26 36 18 19
2017 EC-04 13 8 18 1 3 51 5 49 9 76
2017 EC-05 7 5 20 6 5 50 8 27 25 130
2017 EC-06 7 10 21 5 4 43 10 38 18 214
2017 EC-07 15 18 19 3 4 38 4 57 11 190
2017 EC-08 29 20 18 2 0 27 4 71 3 45
2014 EC 10 13 21 3 3 43 7 47 11 714
2014 EC-02 15 17 17 2 0 41 7 61 5 41
2014 EC-03 8 23 15 0 15 31 8 50 25 13
2014 EC-04 4 15 18 3 3 47 10 45 14 68
2014 EC-05 9 7 22 4 4 45 9 35 16 139
2014 EC-06 7 11 22 3 3 49 5 39 13 208
2014 EC-07 13 18 21 2 2 38 6 55 8 163
2014 EC-08 21 15 21 6 0 32 5 56 10 61

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 33 17 4 3 14 2 71 8 751
2017 EC-02 37 37 13 2 0 4 6 83 2 48
2017 EC-03 31 10 21 10 5 5 16 53 20 19
2017 EC-04 26 24 18 3 3 25 1 68 7 76
2017 EC-05 21 33 17 7 2 19 2 68 11 129
2017 EC-06 22 35 18 5 3 15 2 68 10 214
2017 EC-07 29 35 19 3 3 10 1 72 7 189
2017 EC-08 42 38 9 2 0 9 0 88 2 45
2014 EC 21 30 20 5 2 20 1 66 9 715
2014 EC-02 17 39 22 0 0 19 2 71 0 41
2014 EC-03 8 31 23 0 15 23 0 50 20 13
2014 EC-04 16 34 21 3 1 25 0 67 6 68
2014 EC-05 20 22 24 9 2 22 2 55 14 139
2014 EC-06 22 28 20 5 3 21 1 64 10 208
2014 EC-07 24 34 16 4 2 18 2 73 7 164
2014 EC-08 32 34 16 5 0 13 0 76 6 61
2011 EC 31 36 14 5 3 11 0 76 9 806
2011 EC-01 36 9 36 9 0 0 9 50 10 11
2011 EC-02 40 36 6 9 4 6 0 80 14 53
2011 EC-03 36 32 14 5 0 14 0 79 5 22
2011 EC-04 34 31 15 6 3 10 1 73 10 80
2011 EC-05 28 40 13 4 5 10 0 75 10 167
2011 EC-06 33 28 15 5 4 15 0 72 10 217
2011 EC-07 29 43 12 4 0 12 0 82 4 181
2011 EC-08 29 40 17 4 1 9 0 75 6 70
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 26 19 14 16 0 2 50 30 751
2017 EC-02 14 30 19 16 19 0 2 45 36 48
2017 EC-03 11 22 22 22 23 0 0 33 45 18
2017 EC-04 20 29 22 16 12 1 0 49 28 76
2017 EC-05 23 22 23 16 14 0 2 46 31 129
2017 EC-06 24 29 15 13 19 0 0 53 32 213
2017 EC-07 26 25 18 12 16 0 4 52 28 190
2017 EC-08 31 31 15 16 7 0 0 62 22 45

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 11 27 28 20 13 0 0 38 34 749
2017 EC-02 12 28 29 14 14 0 2 41 29 48
2017 EC-03 11 39 23 22 6 0 0 50 28 18
2017 EC-04 21 37 20 13 8 0 0 59 21 75
2017 EC-05 12 32 31 13 11 0 2 45 24 129
2017 EC-06 10 26 30 21 13 0 0 36 34 214
2017 EC-07 8 22 27 28 14 0 0 30 43 188
2017 EC-08 4 18 40 13 24 0 0 22 38 45

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 11 26 29 20 13 0 1 37 34 749
2017 EC-02 29 22 23 15 8 0 2 53 24 47
2017 EC-03 11 28 22 28 11 0 0 39 39 18
2017 EC-04 25 32 20 18 4 0 1 57 23 76
2017 EC-05 11 33 28 13 12 0 2 45 26 129
2017 EC-06 9 22 33 22 14 0 0 31 36 213
2017 EC-07 6 23 31 23 17 0 0 28 41 189
2017 EC-08 2 27 31 27 13 0 0 29 40 45

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 13 27 24 19 15 1 2 41 35 752
2017 EC-02 27 24 16 16 12 0 4 53 30 48
2017 EC-03 11 34 22 28 6 0 0 45 33 18
2017 EC-04 25 33 20 5 13 0 4 60 19 76
2017 EC-05 14 28 22 16 15 1 3 44 33 130
2017 EC-06 10 28 24 21 15 1 1 39 36 213
2017 EC-07 8 23 29 24 15 0 1 32 39 190
2017 EC-08 2 27 31 18 20 2 0 30 39 45

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 28 29 20 10 7 1 4 60 19 751
2017 EC-02 37 28 14 8 0 0 12 74 9 48
2017 EC-03 44 17 28 6 0 0 6 64 6 18
2017 EC-04 50 25 12 3 1 3 7 83 4 76
2017 EC-05 33 32 11 11 5 1 8 71 17 129
2017 EC-06 29 30 20 11 7 1 3 61 19 214
2017 EC-07 18 31 25 13 12 0 2 50 24 190
2017 EC-08 7 29 32 16 16 0 0 36 32 44

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 29 25 15 11 0 1 49 26 751
2017 EC-02 31 28 16 13 8 0 4 61 22 48
2017 EC-03 21 37 16 16 10 0 0 58 27 19
2017 EC-04 32 31 24 7 7 0 0 63 13 76
2017 EC-05 29 28 22 12 8 0 1 57 20 129
2017 EC-06 18 26 26 14 15 0 0 45 29 213
2017 EC-07 13 32 24 19 12 0 1 45 31 190
2017 EC-08 5 30 41 18 7 0 0 34 25 44

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 35 24 13 7 0 1 56 20 751
2017 EC-02 26 35 25 6 2 0 6 65 9 48
2017 EC-03 10 47 16 10 16 0 0 58 27 19
2017 EC-04 25 32 24 13 5 0 1 57 19 76
2017 EC-05 22 37 21 12 6 0 2 60 19 129
2017 EC-06 19 30 30 14 7 0 0 49 21 213
2017 EC-07 19 38 22 14 7 0 0 57 21 190
2017 EC-08 18 41 25 14 2 0 0 59 16 44

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 15 32 27 16 9 0 1 47 25 752
2017 EC-02 30 39 14 12 0 0 4 72 13 48
2017 EC-03 26 5 42 16 10 0 0 31 26 19
2017 EC-04 21 30 26 16 5 0 1 52 21 76
2017 EC-05 13 31 31 13 8 0 4 46 22 129
2017 EC-06 13 34 25 18 11 0 0 46 29 214
2017 EC-07 9 33 31 17 8 0 1 43 26 190
2017 EC-08 18 30 25 14 14 0 0 48 27 44

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 18 32 23 15 10 0 1 51 25 752
2017 EC-02 28 35 25 6 2 0 4 66 9 48
2017 EC-03 5 37 37 10 10 0 0 42 21 19
2017 EC-04 22 32 25 12 8 0 1 55 20 76
2017 EC-05 18 25 25 15 12 1 4 45 29 129
2017 EC-06 18 30 25 18 10 0 0 48 28 214
2017 EC-07 15 38 20 15 10 0 1 53 26 190
2017 EC-08 25 39 16 16 5 0 0 64 20 44

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 28 34 22 8 6 0 2 63 14 750
2017 EC-02 39 27 23 2 6 0 2 68 9 47
2017 EC-03 37 26 21 10 5 0 0 63 16 19
2017 EC-04 29 35 17 10 7 0 1 65 17 76
2017 EC-05 27 34 22 10 2 2 4 64 12 129
2017 EC-06 29 38 20 6 7 0 0 67 13 214
2017 EC-07 24 31 25 11 8 0 2 56 19 189
2017 EC-08 32 32 23 9 2 0 2 65 12 44

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 48 22 16 7 6 0 1 71 13 753
2017 EC-02 54 25 13 2 2 0 4 83 4 48
2017 EC-03 63 26 0 0 10 0 0 90 10 19
2017 EC-04 59 18 12 5 5 0 0 78 11 76
2017 EC-05 45 21 21 8 2 0 4 68 10 130
2017 EC-06 43 23 14 9 10 0 0 66 19 214
2017 EC-07 45 23 19 8 5 0 0 68 13 189
2017 EC-08 67 13 15 2 2 0 0 80 4 45

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 70 14 6 4 3 0 2 87 7 753
2017 EC-02 69 23 2 0 2 0 4 96 2 48
2017 EC-03 61 28 6 0 6 0 0 88 6 18
2017 EC-04 79 11 5 1 3 0 1 91 4 76
2017 EC-05 68 14 4 8 2 0 4 86 10 130
2017 EC-06 70 15 6 2 5 0 3 87 7 214
2017 EC-07 71 12 10 5 2 0 1 83 7 190
2017 EC-08 76 9 9 2 2 0 2 86 5 45

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 55 31 8 4 1 0 2 87 5 752
2017 EC-02 55 27 8 2 4 0 4 85 6 48
2017 EC-03 47 26 16 5 5 0 0 73 10 19
2017 EC-04 67 24 5 1 1 0 1 92 3 75
2017 EC-05 50 35 8 4 1 0 2 87 5 130
2017 EC-06 58 29 6 4 0 0 2 89 4 214
2017 EC-07 51 35 8 4 1 0 1 86 5 189
2017 EC-08 54 35 7 4 0 0 0 89 4 45

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 55 22 12 6 4 0 1 78 10 751
2017 EC-02 57 25 8 2 2 0 6 87 4 48
2017 EC-03 67 28 0 0 6 0 0 94 6 18
2017 EC-04 61 20 9 5 3 0 1 82 8 75
2017 EC-05 47 26 14 5 4 0 2 75 10 130
2017 EC-06 57 23 9 5 4 1 1 81 9 214
2017 EC-07 56 17 13 10 3 1 1 73 14 190
2017 EC-08 60 22 18 0 0 0 0 82 0 45

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 52 14 5 2 1 0 26 90 4 753
2017 EC-02 61 2 0 0 2 0 35 97 3 48
2017 EC-03 52 0 0 0 5 0 42 91 9 19
2017 EC-04 74 4 3 0 1 0 18 95 2 76
2017 EC-05 47 10 1 1 0 0 42 97 1 130
2017 EC-06 46 12 4 2 0 0 35 89 4 214
2017 EC-07 51 26 9 4 1 0 8 85 5 190
2017 EC-08 57 18 11 5 2 0 7 81 7 44

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 68 18 5 1 1 0 7 93 2 746
2017 EC-02 66 15 4 0 2 0 13 93 2 47
2017 EC-03 74 0 5 0 10 0 10 82 12 19
2017 EC-04 71 15 7 1 0 0 7 91 1 75
2017 EC-05 62 20 3 1 0 0 14 96 1 128
2017 EC-06 68 20 6 0 0 0 6 93 1 213
2017 EC-07 72 20 3 1 0 1 4 96 1 188
2017 EC-08 64 23 7 2 2 0 2 88 5 44

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 70 16 5 2 3 0 3 90 5 754
2017 EC-02 75 12 2 0 2 0 8 96 2 48
2017 EC-03 63 10 0 0 16 5 5 82 18 19
2017 EC-04 65 22 4 5 1 0 3 89 7 76
2017 EC-05 68 18 4 3 2 0 5 90 6 130
2017 EC-06 69 18 6 2 2 0 3 90 4 214
2017 EC-07 75 15 4 2 2 1 3 92 4 190
2017 EC-08 78 9 7 2 2 0 2 88 5 45

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 49 28 15 3 2 0 2 79 5 754
2017 EC-02 33 36 10 12 2 0 6 74 15 48
2017 EC-03 37 31 21 5 5 0 0 69 10 19
2017 EC-04 46 26 22 0 3 0 3 74 3 76
2017 EC-05 45 32 18 3 0 0 2 79 3 130
2017 EC-06 51 23 17 5 2 0 1 76 7 214
2017 EC-07 54 30 12 2 1 0 2 85 3 190
2017 EC-08 62 20 13 0 2 0 2 84 2 45

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 9 28 42 15 6 0 0 37 20 753
2017 EC-02 12 27 38 16 4 0 2 40 21 48
2017 EC-03 5 37 48 10 0 0 0 42 10 19
2017 EC-04 15 41 32 9 4 0 0 55 13 76
2017 EC-05 12 28 47 10 4 0 0 40 14 130
2017 EC-06 9 29 41 15 6 0 0 38 21 214
2017 EC-07 7 24 41 18 10 0 0 31 28 189
2017 EC-08 0 24 58 18 0 0 0 24 18 45

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 10 22 42 19 7 0 0 26 32 751
2017 EC-02 12 14 38 25 8 0 2 34 27 48
2017 EC-03 5 21 48 16 10 0 0 26 26 19
2017 EC-04 5 11 36 35 12 0 0 47 16 74
2017 EC-05 10 14 46 20 11 0 0 31 24 130
2017 EC-06 9 28 41 17 5 0 0 22 37 214
2017 EC-07 11 25 45 14 5 0 0 20 36 189
2017 EC-08 7 38 43 13 0 0 0 13 44 45

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 31 43 12 7 5 2 0 75 12 754
2017 EC-02 25 49 10 11 2 2 0 76 14 48
2017 EC-03 21 26 32 10 5 5 0 50 17 19
2017 EC-04 30 42 11 9 3 5 0 76 12 76
2017 EC-05 26 50 11 5 8 1 0 76 12 130
2017 EC-06 29 41 14 7 6 3 0 72 13 214
2017 EC-07 34 42 10 9 4 1 0 77 13 190
2017 EC-08 47 40 4 7 0 2 0 89 7 45

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 16 43 13 16 10 2 0 60 26 753
2017 EC-02 8 54 10 17 8 2 0 63 26 48
2017 EC-03 10 42 21 21 5 0 0 52 26 19
2017 EC-04 20 46 16 8 8 3 0 68 16 76
2017 EC-05 14 38 15 18 12 2 0 54 30 130
2017 EC-06 20 40 13 16 9 3 0 62 25 214
2017 EC-07 13 44 11 20 13 0 0 57 32 189
2017 EC-08 16 64 11 7 2 0 0 80 9 45
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 21 79 753
2017 EC-02 25 75 48
2017 EC-03 31 69 19
2017 EC-04 20 80 76
2017 EC-05 22 78 130
2017 EC-06 20 80 213
2017 EC-07 20 80 190
2017 EC-08 13 87 45
2014 EC 19 81 713
2014 EC-03 38 62 13
2014 EC-04 10 90 68
2014 EC-05 19 81 138
2014 EC-06 25 75 208
2014 EC-07 12 88 163
2014 EC-08 26 74 61

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 82 18 159
2017 EC-02 83 17 12
2017 EC-04 87 13 15
2017 EC-05 79 21 28
2017 EC-06 88 12 42
2017 EC-07 81 19 38
2014 EC 82 18 132
2014 EC-05 81 19 26
2014 EC-06 92 8 52
2014 EC-07 84 16 19
2014 EC-08 69 31 15

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 50 33 2 10 5 0 0 83 15 131
2017 EC-02 50 40 0 10 0 0 0 90 10 10
2017 EC-04 39 46 0 15 0 0 0 85 15 13
2017 EC-05 47 35 0 13 4 0 0 82 18 22
2017 EC-06 57 27 0 11 5 0 0 84 16 37
2017 EC-07 45 32 6 6 10 0 0 77 16 31
2014 EC 52 34 6 3 6 0 0 86 8 109
2014 EC-05 52 33 10 0 5 0 0 86 5 21
2014 EC-06 48 38 8 4 2 0 0 85 6 48
2014 EC-07 63 25 0 0 12 0 0 88 12 16
2014 EC-08 73 18 0 9 0 0 0 91 9 11
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 24 18 12 13 4 0 30 70 754
2017 EC-02 26 23 25 14 13 0 0 26 74 48
2017 EC-03 26 16 16 16 27 0 0 26 74 19
2017 EC-04 30 21 22 10 13 3 0 31 69 76
2017 EC-05 23 23 15 14 17 8 1 25 75 130
2017 EC-06 31 23 16 11 14 6 0 33 67 214
2017 EC-07 31 25 19 12 12 1 0 31 69 190
2017 EC-08 29 36 18 9 7 2 0 29 71 45

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 23 506
2017 EC-02 28 36
2017 EC-03 50 14
2017 EC-04 25 51
2017 EC-05 24 89
2017 EC-06 21 135
2017 EC-07 19 129
2017 EC-08 22 31

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 42 506
2017 EC-02 39 36
2017 EC-03 50 14
2017 EC-04 47 51
2017 EC-05 48 89
2017 EC-06 38 135
2017 EC-07 44 129
2017 EC-08 32 31

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 19 506
2017 EC-02 33 36
2017 EC-03 21 14
2017 EC-04 25 51
2017 EC-05 22 89
2017 EC-06 18 135
2017 EC-07 12 129
2017 EC-08 20 31

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EC 44 506
2017 EC-02 25 36
2017 EC-03 29 14
2017 EC-04 24 51
2017 EC-05 39 89
2017 EC-06 54 135
2017 EC-07 51 129
2017 EC-08 42 31

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EC 9 506
2017 EC-02 9 36
2017 EC-03 22 14
2017 EC-04 2 51
2017 EC-05 8 89
2017 EC-06 12 135
2017 EC-07 9 129
2017 EC-08 3 31

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EC 39 506
2017 EC-02 53 36
2017 EC-03 28 14
2017 EC-04 31 51
2017 EC-05 44 89
2017 EC-06 36 135
2017 EC-07 40 129
2017 EC-08 26 31

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EC 2 43 25 11 5 13 495
2017 EC-02 0 47 25 17 3 8 36
2017 EC-03 0 36 28 21 7 8 14
2017 EC-04 4 44 26 12 6 8 50
2017 EC-05 1 43 25 11 3 16 87
2017 EC-06 4 44 25 7 5 15 129
2017 EC-07 2 37 25 12 7 16 129
2017 EC-08 7 53 20 10 0 10 30

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 8 21 15 20 28 3 5 32 52 506
2017 EC-02 28 25 17 14 14 3 0 54 29 36
2017 EC-03 7 21 0 21 50 0 0 28 72 14
2017 EC-04 8 22 24 16 24 4 4 32 43 51
2017 EC-05 8 18 16 21 30 0 8 28 55 89
2017 EC-06 5 22 12 16 31 7 6 32 54 135
2017 EC-07 6 20 16 26 26 1 5 28 56 129
2017 EC-08 3 32 20 19 22 0 3 37 43 31

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 2 6 9 19 55 3 6 8 82 505
2017 EC-02 6 11 3 22 58 0 0 17 81 36
2017 EC-03 0 7 7 14 72 0 0 7 86 14
2017 EC-04 2 2 10 26 55 4 2 4 85 51
2017 EC-05 2 10 7 15 55 1 10 14 79 89
2017 EC-06 0 4 11 17 54 6 7 5 82 135
2017 EC-07 2 4 10 23 55 2 5 7 83 128
2017 EC-08 0 4 13 16 58 0 10 4 82 31
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