2017 Public Service Employee Survey Results for Health Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 28 52 5 9 6 0 0 80 15 204
2017 CS-01 25 47 6 19 3 0 0 72 22 32
2017 CS-02 30 55 3 9 4 0 0 85 13 76
2017 CS-03 23 55 7 5 9 0 0 78 14 56
2017 CS-04 21 55 4 13 7 0 0 76 20 29
2014 CS 28 46 6 15 4 0 0 75 19 256
2014 CS-01 36 27 9 23 5 0 0 64 27 44
2014 CS-02 24 53 7 14 2 0 0 77 17 91
2014 CS-03 23 57 5 14 1 0 0 79 15 78
2014 CS-04 41 30 7 15 7 0 0 70 22 27
2011 CS 23 52 5 15 5 0 0 75 20 389
2011 CS-01 27 49 8 8 8 0 0 76 16 106
2011 CS-02 19 55 6 17 3 0 0 73 20 128
2011 CS-03 19 56 3 17 6 0 0 75 22 108
2011 CS-04 35 41 0 16 8 0 0 76 24 37
2008 CS 38 41 7 11 4 0 0 79 15 391
2008 CS-01 44 36 3 14 3 0 0 80 17 106
2008 CS-02 30 47 8 13 2 0 0 77 15 147
2008 CS-03 37 41 10 6 6 0 0 78 12 98
2008 CS-04 44 33 7 7 7 0 0 78 15 27

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 68 20 4 3 1 1 3 92 4 204
2017 CS-01 69 19 6 3 3 0 0 88 6 32
2017 CS-02 70 16 4 4 3 0 4 89 7 76
2017 CS-03 61 27 4 1 0 3 4 95 2 56
2017 CS-04 79 14 0 4 0 0 4 96 4 29
2014 CS 63 20 10 3 2 0 1 84 6 256
2014 CS-01 68 18 11 2 0 0 0 86 2 44
2014 CS-02 55 22 10 6 6 0 2 79 11 91
2014 CS-03 64 22 12 3 0 0 0 86 3 78
2014 CS-04 70 19 7 0 4 0 0 89 4 27
2011 CS 62 24 7 4 2 1 1 87 5 388
2011 CS-01 61 24 8 1 3 3 1 88 4 106
2011 CS-02 59 27 8 2 3 0 1 87 6 128
2011 CS-03 61 24 7 7 0 1 0 86 7 107
2011 CS-04 76 16 0 8 0 0 0 92 8 37
2008 CS 69 19 5 3 3 1 1 89 6 388
2008 CS-01 70 20 3 3 3 1 1 91 6 106
2008 CS-02 67 19 6 3 3 1 1 88 6 146
2008 CS-03 70 16 6 5 1 0 1 88 6 98
2008 CS-04 65 15 8 4 4 4 0 84 8 26

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 67 17 6 6 2 0 1 85 9 204
2017 CS-01 65 13 16 3 0 0 3 80 3 32
2017 CS-02 69 15 3 9 4 0 1 85 13 76
2017 CS-03 66 18 5 5 3 0 2 86 9 56
2017 CS-04 69 21 4 6 0 0 0 90 6 29
2014 CS 62 19 8 5 4 0 2 82 9 255
2014 CS-01 67 14 12 5 2 0 0 81 7 43
2014 CS-02 55 19 9 7 8 0 3 76 15 91
2014 CS-03 64 21 6 6 3 0 0 85 9 78
2014 CS-04 70 22 7 0 0 0 0 93 0 27
2011 CS 66 17 6 6 4 0 1 84 10 389
2011 CS-01 67 19 5 6 3 1 0 87 8 107
2011 CS-02 59 21 6 6 5 0 2 82 11 128
2011 CS-03 64 16 8 7 4 0 1 80 11 107
2011 CS-04 89 8 0 3 0 0 0 97 3 37
2008 CS 66 13 6 7 6 0 1 80 14 390
2008 CS-01 69 16 4 3 7 0 2 87 10 106
2008 CS-02 65 14 5 11 4 0 1 79 15 147
2008 CS-03 64 9 6 8 10 0 2 75 19 98
2008 CS-04 73 8 12 4 4 0 0 81 8 26

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 41 35 7 11 5 0 0 76 16 204
2017 CS-01 37 41 3 13 6 0 0 78 19 32
2017 CS-02 40 40 7 8 5 0 0 80 13 76
2017 CS-03 47 25 14 9 5 0 0 71 14 56
2017 CS-04 35 37 0 25 4 0 0 72 28 29
2014 CS 34 34 7 15 11 0 0 68 25 255
2014 CS-01 30 35 9 9 14 2 0 67 24 43
2014 CS-02 27 44 6 12 11 0 0 71 23 91
2014 CS-03 37 31 6 18 8 0 0 68 26 78
2014 CS-04 44 15 4 26 11 0 0 59 37 27
2011 CS 30 36 9 13 12 0 0 66 25 391
2011 CS-01 38 30 8 9 15 0 0 68 24 108
2011 CS-02 20 41 12 16 13 0 0 60 28 128
2011 CS-03 32 41 9 14 4 0 0 73 18 108
2011 CS-04 38 22 3 16 22 0 0 59 38 37

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 29 42 10 11 6 0 1 72 18 204
2017 CS-01 21 44 6 19 6 0 3 67 26 32
2017 CS-02 25 43 11 12 9 0 0 68 21 76
2017 CS-03 36 37 13 9 5 0 0 73 14 56
2017 CS-04 30 46 10 7 4 0 4 79 11 29
2014 CS 20 35 16 18 11 0 1 56 29 256
2014 CS-01 16 27 9 25 23 0 0 43 48 44
2014 CS-02 14 36 23 19 8 0 0 50 26 91
2014 CS-03 20 44 12 14 9 0 1 65 23 78
2014 CS-04 37 22 11 19 7 4 0 61 27 27
2011 CS 12 18 17 26 26 0 1 30 53 390
2011 CS-01 13 16 16 29 24 0 3 30 54 108
2011 CS-02 7 15 18 28 31 0 0 22 60 127
2011 CS-03 11 20 19 23 25 1 1 32 49 108
2011 CS-04 27 27 8 19 19 0 0 54 38 37
2008 CS 27 40 17 9 7 1 1 67 16 391
2008 CS-01 26 31 20 11 9 1 1 59 21 106
2008 CS-02 23 43 16 10 7 1 0 66 17 147
2008 CS-03 31 39 18 6 6 0 0 69 12 98
2008 CS-04 41 44 4 4 4 0 4 88 8 27

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 41 36 11 7 4 0 0 77 11 204
2017 CS-01 28 37 16 9 9 0 0 65 19 32
2017 CS-02 48 35 11 4 3 0 0 83 7 76
2017 CS-03 39 34 12 9 5 0 0 74 14 56
2017 CS-04 48 30 11 11 0 0 0 79 11 29
2014 CS 35 41 11 9 4 0 0 77 13 256
2014 CS-01 32 36 14 14 5 0 0 68 18 44
2014 CS-02 32 41 19 6 3 0 0 72 9 91
2014 CS-03 33 50 4 9 4 0 0 83 13 78
2014 CS-04 52 30 4 11 4 0 0 81 15 27
2011 CS 37 37 11 10 5 0 0 74 15 390
2011 CS-01 42 31 14 9 4 0 0 73 13 107
2011 CS-02 32 40 13 9 6 1 0 72 15 128
2011 CS-03 38 37 6 11 7 0 0 75 19 108
2011 CS-04 41 41 5 14 0 0 0 81 14 37
2008 CS 37 43 10 5 4 0 0 81 9 391
2008 CS-01 44 40 8 2 6 0 0 84 8 106
2008 CS-02 35 45 12 5 3 0 0 80 9 147
2008 CS-03 34 41 14 8 2 1 0 75 10 98
2008 CS-04 37 48 0 7 7 0 0 85 15 27

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 47 36 7 6 3 0 0 83 10 204
2017 CS-01 37 38 9 13 3 0 0 75 16 32
2017 CS-02 51 36 7 5 1 0 0 87 7 76
2017 CS-03 47 35 4 5 9 0 0 82 14 56
2017 CS-04 55 27 14 4 0 0 0 82 4 29
2014 CS 41 38 9 9 4 0 0 78 13 256
2014 CS-01 34 34 14 16 2 0 0 68 18 44
2014 CS-02 33 42 14 8 3 0 0 75 11 91
2014 CS-03 49 35 4 8 5 0 0 83 13 78
2014 CS-04 52 37 0 7 4 0 0 89 11 27
2011 CS 39 40 9 8 3 0 0 79 12 388
2011 CS-01 40 35 13 8 3 0 1 75 11 106
2011 CS-02 33 47 8 9 3 0 0 80 13 128
2011 CS-03 44 36 8 7 4 0 0 81 11 108
2011 CS-04 47 39 3 6 6 0 0 86 11 36
2008 CS 40 45 8 4 3 0 0 85 7 391
2008 CS-01 42 43 6 4 5 0 0 86 8 106
2008 CS-02 36 46 12 3 3 0 0 82 6 147
2008 CS-03 41 47 4 5 3 0 0 88 8 98
2008 CS-04 48 37 7 4 4 0 0 85 7 27

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 55 33 7 4 0 0 0 89 4 204
2017 CS-01 46 28 9 9 3 0 3 77 13 32
2017 CS-02 49 36 12 3 0 0 0 85 3 76
2017 CS-03 59 35 2 4 0 0 0 95 4 56
2017 CS-04 63 37 0 0 0 0 0 100 0 29
2014 CS 43 38 11 5 2 0 0 82 7 256
2014 CS-01 34 36 16 9 5 0 0 70 14 44
2014 CS-02 32 46 10 10 1 1 0 79 11 91
2014 CS-03 47 40 12 0 0 0 1 88 0 78
2014 CS-04 74 22 0 0 4 0 0 96 4 27

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 50 31 9 6 3 0 0 82 9 203
2017 CS-01 43 25 19 9 0 3 0 71 10 32
2017 CS-02 48 35 8 7 3 0 0 83 9 75
2017 CS-03 61 25 7 4 4 0 0 86 7 56
2017 CS-04 48 42 4 4 4 0 0 89 7 29
2014 CS 41 34 11 8 5 0 1 75 13 256
2014 CS-01 36 20 14 9 20 0 0 57 30 44
2014 CS-02 37 36 12 7 4 1 2 76 11 91
2014 CS-03 42 41 10 6 0 0 0 83 6 78
2014 CS-04 52 22 15 7 4 0 0 74 11 27
2011 CS 35 36 11 9 8 0 1 72 18 391
2011 CS-01 39 36 9 8 7 0 0 75 16 108
2011 CS-02 27 37 13 12 11 0 1 64 23 128
2011 CS-03 39 35 10 7 6 1 2 76 13 108
2011 CS-04 46 32 11 3 8 0 0 78 11 37

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 28 21 17 10 8 4 11 58 22 203
2017 CS-01 21 25 19 9 6 6 13 58 20 32
2017 CS-02 28 18 24 5 7 3 15 57 15 75
2017 CS-03 38 18 11 12 9 5 7 64 24 56
2017 CS-04 27 25 14 20 11 3 0 54 32 29
2014 CS 27 23 15 14 10 2 9 56 27 256
2014 CS-01 27 18 14 9 16 2 14 54 30 44
2014 CS-02 23 23 17 20 7 2 9 52 30 91
2014 CS-03 33 26 14 14 5 3 5 64 21 78
2014 CS-04 26 30 11 11 15 4 4 60 28 27
2011 CS 26 19 14 14 16 2 10 51 33 391
2011 CS-01 26 17 13 13 18 2 12 49 35 108
2011 CS-02 29 16 21 13 11 2 8 50 26 128
2011 CS-03 23 24 9 19 15 2 8 53 37 108
2011 CS-04 32 16 5 5 32 3 5 53 41 37
2008 CS 34 28 12 10 9 2 5 67 21 390
2008 CS-01 33 25 14 13 8 1 6 62 23 106
2008 CS-02 33 35 12 9 7 1 3 71 16 147
2008 CS-03 41 27 12 6 8 4 2 72 15 98
2008 CS-04 35 19 0 27 15 0 4 56 44 26

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 26 45 14 10 5 0 0 71 15 203
2017 CS-01 16 49 16 13 6 0 0 65 19 32
2017 CS-02 33 44 13 5 5 0 0 77 11 76
2017 CS-03 23 47 9 14 7 0 0 70 21 56
2017 CS-04 32 32 21 15 0 0 0 64 15 28
2014 CS 21 46 16 10 8 0 0 67 18 256
2014 CS-01 23 39 23 7 9 0 0 61 16 44
2014 CS-02 17 44 19 14 6 0 0 61 20 91
2014 CS-03 23 49 13 8 8 0 0 72 15 78
2014 CS-04 30 41 11 7 11 0 0 70 19 27
2011 CS 25 41 14 10 10 0 0 66 19 391
2011 CS-01 32 40 16 5 6 0 1 73 11 108
2011 CS-02 20 44 13 13 10 0 0 63 23 128
2011 CS-03 27 36 10 12 15 0 0 63 27 108
2011 CS-04 22 51 19 5 3 0 0 73 8 37
2008 CS 33 40 13 7 7 0 0 73 14 389
2008 CS-01 39 36 13 4 8 0 0 75 11 105
2008 CS-02 30 44 14 7 5 1 0 74 12 147
2008 CS-03 30 38 14 10 8 0 0 67 18 98
2008 CS-04 37 41 7 7 7 0 0 78 15 27

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 20 40 19 14 7 0 0 61 21 204
2017 CS-01 21 25 22 22 9 0 0 46 32 32
2017 CS-02 15 44 18 13 9 0 0 59 23 76
2017 CS-03 25 38 23 7 7 0 0 63 14 56
2017 CS-04 17 52 14 18 0 0 0 68 18 29
2014 CS 23 36 21 10 9 1 0 60 19 256
2014 CS-01 25 20 23 16 16 0 0 45 32 44
2014 CS-02 11 40 28 12 9 1 0 51 21 91
2014 CS-03 29 41 15 8 5 1 0 71 13 78
2014 CS-04 41 37 15 0 7 0 0 78 7 27
2011 CS 18 35 19 13 14 1 0 53 28 390
2011 CS-01 19 33 19 13 12 2 1 54 26 108
2011 CS-02 17 31 18 17 18 0 0 47 35 127
2011 CS-03 18 35 23 11 12 1 0 53 23 108
2011 CS-04 22 49 8 8 14 0 0 70 22 37

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 26 40 13 15 6 0 0 66 21 204
2017 CS-01 28 37 13 16 6 0 0 65 22 32
2017 CS-02 27 45 11 13 5 0 0 71 18 76
2017 CS-03 25 41 12 13 9 0 0 66 22 56
2017 CS-04 14 35 23 21 7 0 0 49 28 29

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 34 40 14 7 5 0 0 74 12 204
2017 CS-01 37 32 16 9 6 0 0 69 15 32
2017 CS-02 33 46 12 5 4 0 0 79 9 76
2017 CS-03 32 38 16 5 9 0 0 70 14 56
2017 CS-04 28 45 17 10 0 0 0 73 10 29
2014 CS 36 37 15 6 5 0 1 74 11 256
2014 CS-01 32 34 20 7 7 0 0 66 14 44
2014 CS-02 28 41 18 9 3 0 1 70 12 91
2014 CS-03 40 41 12 1 5 1 0 82 7 78
2014 CS-04 48 30 4 11 7 0 0 78 19 27
2011 CS 30 41 14 11 5 0 0 71 16 391
2011 CS-01 28 40 16 11 6 0 0 68 17 108
2011 CS-02 25 40 20 13 3 0 0 65 16 128
2011 CS-03 35 41 6 11 6 0 0 76 18 108
2011 CS-04 35 41 14 8 3 0 0 76 11 37
2008 CS 39 37 14 6 5 0 1 76 11 391
2008 CS-01 44 35 13 3 3 0 2 81 6 106
2008 CS-02 35 40 12 7 5 0 0 76 12 147
2008 CS-03 35 35 16 7 6 1 0 70 13 98
2008 CS-04 48 33 11 4 4 0 0 81 7 27

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 25 39 13 15 7 0 0 65 22 204
2017 CS-01 21 25 13 28 9 0 3 48 39 32
2017 CS-02 22 45 15 9 9 0 0 67 19 76
2017 CS-03 27 45 7 16 5 0 0 72 22 56
2017 CS-04 24 34 25 11 7 0 0 58 18 29

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 44 40 11 4 1 0 0 84 5 204
2017 CS-01 41 34 16 9 0 0 0 75 9 32
2017 CS-02 48 36 11 4 1 0 0 84 5 76
2017 CS-03 37 48 9 4 2 0 0 86 5 56
2017 CS-04 46 45 10 0 0 0 0 90 0 29
2014 CS 54 31 7 4 4 0 0 85 7 256
2014 CS-01 59 23 14 0 5 0 0 82 5 44
2014 CS-02 44 41 8 4 3 0 0 85 8 91
2014 CS-03 60 27 4 4 5 0 0 87 9 78
2014 CS-04 67 19 7 7 0 0 0 85 7 27
2011 CS 49 33 9 4 4 0 0 83 8 390
2011 CS-01 54 27 12 2 4 1 1 82 6 108
2011 CS-02 46 38 9 4 3 0 0 84 7 127
2011 CS-03 49 30 8 7 6 0 0 79 13 108
2011 CS-04 57 30 11 3 0 0 0 86 3 37

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 28 43 14 7 6 0 1 72 14 204
2017 CS-01 31 35 6 16 9 0 2 68 26 32
2017 CS-02 26 45 17 5 5 0 1 72 11 76
2017 CS-03 27 45 14 9 5 0 0 72 14 56
2017 CS-04 28 41 17 4 11 0 0 69 14 29
2014 CS 23 42 11 16 8 0 0 65 24 256
2014 CS-01 18 34 18 14 16 0 0 52 30 44
2014 CS-02 10 50 13 18 8 1 0 61 26 91
2014 CS-03 32 41 8 17 3 0 0 73 19 78
2014 CS-04 41 30 7 15 7 0 0 70 22 27
2011 CS 24 35 14 16 11 0 0 59 27 389
2011 CS-01 25 33 15 18 8 0 1 59 26 108
2011 CS-02 20 36 17 13 13 0 0 57 26 127
2011 CS-03 28 33 7 18 13 1 0 62 31 108
2011 CS-04 22 36 19 22 0 0 0 58 22 36

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 33 35 16 8 7 0 0 68 15 204
2017 CS-01 34 28 22 6 9 0 0 62 16 32
2017 CS-02 33 34 16 6 9 0 1 68 16 76
2017 CS-03 32 43 16 4 5 0 0 75 9 56
2017 CS-04 24 42 11 21 4 0 0 65 24 29
2014 CS 28 37 16 10 8 2 0 66 18 256
2014 CS-01 27 32 27 2 11 0 0 59 14 44
2014 CS-02 13 43 19 18 6 2 0 57 24 91
2014 CS-03 38 36 12 5 8 1 0 75 13 78
2014 CS-04 48 26 0 15 7 4 0 77 23 27

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 29 37 13 11 9 0 1 67 20 204
2017 CS-01 37 28 16 9 9 0 0 65 19 32
2017 CS-02 28 41 11 9 8 0 3 71 18 76
2017 CS-03 25 43 13 10 9 0 0 68 19 56
2017 CS-04 24 28 13 21 14 0 0 51 35 29
2014 CS 27 32 15 14 10 1 0 60 25 256
2014 CS-01 30 32 16 14 9 0 0 61 23 44
2014 CS-02 14 38 20 17 9 2 0 54 26 91
2014 CS-03 28 32 14 12 14 0 0 60 26 78
2014 CS-04 52 15 7 15 7 4 0 69 23 27
2011 CS 28 41 14 10 6 0 0 69 16 390
2011 CS-01 41 33 15 8 3 0 0 74 11 108
2011 CS-02 20 40 20 10 7 1 1 62 18 127
2011 CS-03 26 46 10 10 7 0 0 72 18 108
2011 CS-04 30 46 3 14 8 0 0 76 22 37

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 32 47 13 4 3 0 0 79 8 204
2017 CS-01 27 51 16 0 6 0 0 78 6 32
2017 CS-02 36 48 7 5 4 0 0 84 9 76
2017 CS-03 32 45 16 4 4 0 0 77 7 56
2017 CS-04 34 38 18 11 0 0 0 72 11 29
2014 CS 29 45 15 6 5 0 0 73 12 256
2014 CS-01 27 45 18 2 7 0 0 73 9 44
2014 CS-02 20 47 21 9 3 0 0 67 12 91
2014 CS-03 32 46 9 6 6 0 0 78 13 78
2014 CS-04 48 33 7 4 7 0 0 81 11 27
2011 CS 31 44 12 7 6 0 0 75 13 391
2011 CS-01 36 43 12 1 7 0 1 79 8 108
2011 CS-02 27 44 13 9 6 0 0 71 16 128
2011 CS-03 35 37 10 11 6 0 0 72 18 108
2011 CS-04 24 57 14 5 0 0 0 81 5 37
2008 CS 38 45 9 6 3 0 0 82 9 391
2008 CS-01 42 43 9 2 4 0 0 85 6 106
2008 CS-02 35 48 10 6 1 0 0 83 7 147
2008 CS-03 36 43 10 8 3 0 0 79 11 98
2008 CS-04 41 44 0 11 4 0 0 85 15 27

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 41 40 8 4 5 0 0 82 10 203
2017 CS-01 50 38 6 3 0 0 3 91 3 32
2017 CS-02 52 34 7 0 7 0 0 87 7 75
2017 CS-03 40 46 10 4 0 0 0 86 4 56
2017 CS-04 18 49 13 11 11 0 0 66 21 29
2014 CS 39 36 15 5 3 1 1 76 8 256
2014 CS-01 45 36 11 0 2 0 5 86 2 44
2014 CS-02 47 35 13 3 0 0 1 83 3 91
2014 CS-03 40 40 12 6 1 1 0 80 8 78
2014 CS-04 7 37 33 11 7 4 0 46 19 27
2011 CS 34 40 17 5 3 0 0 74 8 389
2011 CS-01 41 44 12 2 1 0 0 85 3 108
2011 CS-02 39 43 12 5 2 0 0 82 6 126
2011 CS-03 31 37 20 6 5 0 1 69 10 108
2011 CS-04 11 30 38 16 5 0 0 41 22 37
2008 CS 24 39 22 9 5 0 0 64 14 388
2008 CS-01 27 42 22 6 2 0 1 70 8 106
2008 CS-02 32 38 20 7 3 0 0 70 10 144
2008 CS-03 18 42 22 11 6 0 0 60 17 98
2008 CS-04 7 19 37 22 15 0 0 26 37 27

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 32 39 14 3 0 1 17 44 203
2017 CS-01 6 16 44 19 9 0 6 29 24 32
2017 CS-02 9 28 49 10 3 1 0 13 38 76
2017 CS-03 12 34 34 16 4 0 0 20 46 56
2017 CS-04 18 52 20 10 0 0 0 10 70 29
2014 CS 17 33 39 8 2 0 0 10 51 253
2014 CS-01 24 38 24 12 2 0 0 14 62 42
2014 CS-02 18 37 33 10 1 1 0 11 55 91
2014 CS-03 13 29 49 7 3 0 0 9 42 77
2014 CS-04 19 26 48 4 4 0 0 7 45 27
2011 CS 22 31 34 9 3 1 1 12 53 390
2011 CS-01 18 24 38 17 2 1 1 19 42 108
2011 CS-02 16 38 35 9 2 1 0 11 54 127
2011 CS-03 28 32 31 2 5 0 2 7 61 108
2011 CS-04 35 22 30 14 0 0 0 14 57 37
2008 CS 19 37 29 9 3 1 2 13 57 389
2008 CS-01 12 31 30 11 9 1 6 21 47 105
2008 CS-02 17 38 34 9 1 1 0 10 56 146
2008 CS-03 23 36 27 10 3 1 0 13 60 98
2008 CS-04 37 48 11 4 0 0 0 4 85 27

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 12 30 28 17 6 4 2 25 45 204
2017 CS-01 9 19 35 16 12 6 3 30 31 32
2017 CS-02 11 34 27 16 4 7 3 21 49 76
2017 CS-03 16 28 29 16 9 2 0 25 46 56
2017 CS-04 18 25 35 14 4 3 4 18 45 29
2014 CS 20 31 29 12 6 1 1 18 52 254
2014 CS-01 30 23 28 7 9 2 0 17 55 43
2014 CS-02 20 39 27 11 1 1 1 12 60 90
2014 CS-03 13 27 32 16 9 1 1 26 41 78
2014 CS-04 26 26 30 15 4 0 0 18 52 27
2011 CS 27 28 26 12 5 2 1 17 56 390
2011 CS-01 20 21 27 20 6 2 4 27 44 108
2011 CS-02 28 31 24 9 5 4 0 14 61 127
2011 CS-03 32 30 22 9 5 1 1 14 63 108
2011 CS-04 27 30 32 8 3 0 0 11 57 37
2008 CS 27 32 22 10 6 2 1 16 61 389
2008 CS-01 12 30 24 15 13 2 4 30 44 105
2008 CS-02 25 36 24 8 5 1 0 13 63 146
2008 CS-03 39 30 20 8 1 2 0 9 70 98
2008 CS-04 44 30 22 4 0 0 0 4 74 27

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 28 31 23 10 4 1 2 15 62 203
2017 CS-01 16 35 16 13 12 6 3 27 56 32
2017 CS-02 22 31 30 12 1 1 3 14 55 75
2017 CS-03 30 32 23 9 5 0 0 14 62 56
2017 CS-04 56 24 11 6 0 0 4 6 83 29
2014 CS 36 32 21 5 2 2 1 8 70 255
2014 CS-01 37 30 16 5 5 5 2 10 73 43
2014 CS-02 36 32 24 3 1 2 1 5 71 91
2014 CS-03 36 31 19 11 3 0 0 14 67 78
2014 CS-04 45 33 18 0 0 4 0 0 81 27
2011 CS 31 31 26 8 2 1 1 10 64 389
2011 CS-01 25 30 28 11 2 2 3 14 57 108
2011 CS-02 34 33 26 4 1 2 0 5 69 126
2011 CS-03 30 32 25 10 2 0 1 12 63 108
2011 CS-04 43 24 24 5 3 0 0 8 68 37
2008 CS 29 32 22 9 4 2 2 13 64 388
2008 CS-01 24 26 25 10 7 4 5 19 54 105
2008 CS-02 26 36 24 6 4 1 2 11 64 145
2008 CS-03 33 35 19 11 1 1 0 12 68 98
2008 CS-04 44 30 19 4 4 0 0 7 74 27

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 13 17 32 28 9 1 2 38 30 202
2017 CS-01 6 9 13 38 28 0 6 70 16 32
2017 CS-02 12 7 40 34 4 1 3 39 20 75
2017 CS-03 7 21 34 27 11 0 0 38 28 56
2017 CS-04 32 28 31 10 0 0 0 10 59 29
2014 CS 10 19 43 19 7 2 0 26 29 254
2014 CS-01 12 10 38 21 19 0 0 40 21 42
2014 CS-02 7 18 45 24 4 1 1 29 25 91
2014 CS-03 9 21 44 16 6 4 0 24 31 78
2014 CS-04 15 33 48 4 0 0 0 4 48 27
2011 CS 11 20 37 22 7 1 2 30 31 390
2011 CS-01 5 14 30 37 10 1 4 50 19 108
2011 CS-02 6 17 47 21 6 1 1 28 24 127
2011 CS-03 15 24 38 13 8 0 2 22 40 108
2011 CS-04 27 30 30 11 3 0 0 14 57 37
2008 CS 12 21 34 22 8 1 2 31 34 388
2008 CS-01 5 14 28 33 13 2 5 49 21 104
2008 CS-02 8 20 40 22 9 1 1 31 28 146
2008 CS-03 20 18 37 18 5 1 0 24 39 98
2008 CS-04 15 52 33 0 0 0 0 0 67 27

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 19 25 28 16 7 1 3 24 46 202
2017 CS-01 13 22 25 13 18 3 6 34 38 32
2017 CS-02 15 22 35 23 2 3 1 26 38 75
2017 CS-03 14 31 30 14 9 0 2 24 46 56
2017 CS-04 40 28 11 11 0 0 10 12 76 28
2014 CS 22 28 29 13 5 1 2 19 51 253
2014 CS-01 38 19 26 5 10 0 2 15 59 42
2014 CS-02 14 27 34 18 4 1 1 23 43 91
2014 CS-03 22 25 29 15 5 1 3 21 49 77
2014 CS-04 19 48 22 11 0 0 0 11 67 27
2011 CS 23 28 30 12 5 1 2 18 52 390
2011 CS-01 18 25 33 18 2 2 3 20 45 108
2011 CS-02 23 26 32 12 6 0 1 18 49 127
2011 CS-03 26 30 27 11 5 0 2 16 57 108
2011 CS-04 32 30 24 5 8 0 0 14 62 37
2008 CS 19 30 28 15 5 1 2 21 50 390
2008 CS-01 15 25 25 19 10 2 4 31 42 105
2008 CS-02 18 27 31 15 5 1 3 20 47 147
2008 CS-03 23 35 28 12 1 1 0 13 59 98
2008 CS-04 26 37 30 7 0 0 0 7 63 27

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 15 18 31 19 9 2 6 30 35 203
2017 CS-01 13 9 25 16 25 3 9 46 25 32
2017 CS-02 12 20 33 19 6 3 8 28 35 76
2017 CS-03 17 20 28 27 7 0 2 35 37 55
2017 CS-04 21 14 39 14 0 6 6 16 40 29
2014 CS 9 15 32 27 11 4 3 40 25 254
2014 CS-01 7 14 29 14 19 10 7 40 26 42
2014 CS-02 9 18 30 27 10 4 2 40 28 91
2014 CS-03 10 13 32 32 8 3 3 42 24 78
2014 CS-04 11 19 33 26 11 0 0 37 30 27
2011 CS 17 21 31 19 9 1 3 29 40 390
2011 CS-01 18 15 32 18 11 3 4 31 35 108
2011 CS-02 15 24 26 21 10 2 2 33 41 127
2011 CS-03 19 20 32 19 5 0 4 25 41 108
2011 CS-04 19 27 35 14 5 0 0 19 46 37
2008 CS 17 28 26 15 6 4 4 23 48 389
2008 CS-01 14 22 19 21 10 7 7 36 42 105
2008 CS-02 12 29 29 14 7 3 5 23 45 146
2008 CS-03 24 31 29 11 2 2 1 14 57 98
2008 CS-04 26 41 26 7 0 0 0 7 67 27

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 22 29 28 12 5 1 2 18 53 203
2017 CS-01 13 19 25 9 18 6 9 33 37 32
2017 CS-02 16 40 27 12 3 1 1 15 57 75
2017 CS-03 27 18 34 18 4 0 0 21 44 56
2017 CS-04 42 24 28 6 0 0 0 6 66 29
2014 CS 33 26 30 6 3 2 0 10 60 255
2014 CS-01 30 26 26 7 7 5 0 15 59 43
2014 CS-02 35 21 35 6 2 1 0 8 57 91
2014 CS-03 32 28 25 9 4 1 0 13 61 78
2014 CS-04 37 26 33 4 0 0 0 4 63 27
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 68 15 6 6 4 0 1 84 10 204
2017 CS-01 69 15 6 6 0 0 3 87 7 32
2017 CS-02 69 14 4 6 5 0 1 84 12 76
2017 CS-03 70 13 5 5 5 0 2 84 11 56
2017 CS-04 65 18 11 3 4 0 0 83 6 29
2014 CS 65 17 6 4 4 0 4 86 7 256
2014 CS-01 52 18 14 2 7 0 7 76 10 44
2014 CS-02 61 19 4 6 4 1 6 85 11 91
2014 CS-03 73 13 6 4 3 0 1 87 7 78
2014 CS-04 81 19 0 0 0 0 0 100 0 27
2011 CS 66 13 9 6 3 1 3 82 9 390
2011 CS-01 67 11 10 6 3 0 4 81 9 108
2011 CS-02 65 13 9 6 4 1 2 80 11 127
2011 CS-03 61 19 6 7 2 1 4 83 10 108
2011 CS-04 84 5 11 0 0 0 0 89 0 37
2008 CS 62 14 6 7 6 1 4 80 14 390
2008 CS-01 63 15 3 6 7 1 6 84 13 106
2008 CS-02 64 15 8 4 7 0 3 81 11 146
2008 CS-03 61 11 5 10 7 1 4 76 18 98
2008 CS-04 56 15 11 15 0 4 0 73 15 27

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 30 32 17 9 7 3 2 65 17 203
2017 CS-01 21 28 28 9 6 3 3 53 17 32
2017 CS-02 23 37 17 9 7 5 3 64 17 76
2017 CS-03 41 31 12 5 7 2 1 74 13 56
2017 CS-04 26 28 15 22 7 3 0 55 30 28
2014 CS 32 32 12 7 7 5 5 71 16 256
2014 CS-01 27 23 16 16 11 5 2 54 29 44
2014 CS-02 30 38 9 4 11 0 8 74 17 91
2014 CS-03 41 27 14 5 4 6 3 75 10 78
2014 CS-04 33 37 15 4 0 11 0 79 4 27

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 46 30 8 7 7 1 0 77 15 204
2017 CS-01 34 32 13 13 6 3 0 67 20 32
2017 CS-02 38 34 13 8 5 1 0 73 13 76
2017 CS-03 55 29 0 5 11 0 0 84 16 56
2017 CS-04 55 20 11 7 7 0 0 75 14 29
2014 CS 49 28 9 8 6 0 0 78 14 256
2014 CS-01 36 30 14 11 9 0 0 66 20 44
2014 CS-02 40 32 10 9 9 1 0 72 18 91
2014 CS-03 63 24 5 5 3 0 0 87 8 78
2014 CS-04 70 22 0 7 0 0 0 93 7 27

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 25 36 18 9 10 2 0 62 19 204
2017 CS-01 24 44 13 9 6 3 0 71 16 32
2017 CS-02 22 34 24 7 10 2 0 58 17 76
2017 CS-03 30 32 14 9 14 0 0 62 23 56
2017 CS-04 25 30 18 21 4 4 0 57 25 29
2014 CS 22 40 16 11 9 2 1 64 20 256
2014 CS-01 20 32 23 11 9 2 2 55 21 44
2014 CS-02 15 43 17 13 10 1 1 60 23 91
2014 CS-03 27 35 17 9 9 4 0 64 19 78
2014 CS-04 26 52 11 7 4 0 0 78 11 27
2011 CS 21 35 16 15 9 3 1 58 25 391
2011 CS-01 23 35 12 11 16 3 0 60 28 108
2011 CS-02 16 37 24 15 6 2 1 54 22 128
2011 CS-03 25 33 13 16 7 5 1 62 25 108
2011 CS-04 24 27 16 24 8 0 0 51 32 37
2008 CS 26 39 16 11 7 1 0 66 18 391
2008 CS-01 30 38 12 10 8 1 0 69 19 106
2008 CS-02 21 42 18 9 8 1 0 64 17 147
2008 CS-03 26 35 18 13 6 2 0 61 20 98
2008 CS-04 41 30 11 19 0 0 0 70 19 27

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 21 29 16 16 10 8 0 54 28 204
2017 CS-01 12 25 16 22 13 12 0 43 39 32
2017 CS-02 17 20 24 17 8 14 0 43 29 76
2017 CS-03 25 38 11 11 13 4 0 65 24 56
2017 CS-04 23 35 14 14 11 3 0 60 25 29
2014 CS 25 26 16 16 10 6 0 55 28 256
2014 CS-01 14 11 27 18 20 9 0 28 43 44
2014 CS-02 12 32 21 19 7 9 1 49 28 91
2014 CS-03 37 24 10 15 8 5 0 65 24 78
2014 CS-04 48 26 7 11 7 0 0 74 19 27
2011 CS 19 24 19 11 17 8 1 48 31 388
2011 CS-01 17 22 18 10 21 11 1 45 35 107
2011 CS-02 14 21 23 15 18 8 1 38 36 128
2011 CS-03 22 31 17 8 12 8 2 59 23 108
2011 CS-04 31 20 20 14 14 0 0 51 29 35
2008 CS 25 29 17 13 10 7 0 58 24 391
2008 CS-01 25 27 15 9 15 8 0 57 27 106
2008 CS-02 17 27 22 17 7 11 0 49 27 147
2008 CS-03 27 33 15 12 10 3 0 61 23 98
2008 CS-04 56 26 7 11 0 0 0 81 11 27

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 12 21 23 18 13 13 0 38 36 204
2017 CS-01 9 32 19 9 13 18 0 50 27 32
2017 CS-02 8 18 26 14 11 22 0 34 32 76
2017 CS-03 16 18 29 21 11 5 0 36 34 56
2017 CS-04 14 18 11 35 18 6 0 34 55 29
2014 CS 12 22 22 16 14 12 2 40 35 256
2014 CS-01 18 7 25 18 16 14 2 30 41 44
2014 CS-02 3 24 26 15 13 17 1 33 35 91
2014 CS-03 15 22 23 18 12 9 1 41 33 78
2014 CS-04 19 33 11 11 19 7 0 56 32 27

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 49 39 5 4 2 0 0 88 7 204
2017 CS-01 46 38 6 6 3 0 0 84 9 32
2017 CS-02 44 44 8 3 1 0 0 88 4 76
2017 CS-03 59 32 4 4 2 0 0 91 5 56
2017 CS-04 48 38 4 7 4 0 0 86 11 29
2014 CS 44 42 5 6 2 0 0 86 8 255
2014 CS-01 42 40 12 7 0 0 0 81 7 43
2014 CS-02 37 49 3 8 2 0 0 87 10 91
2014 CS-03 49 40 5 4 3 0 0 88 6 78
2014 CS-04 56 33 7 0 4 0 0 89 4 27
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 38 34 14 9 5 1 0 72 14 204
2017 CS-01 30 32 22 13 3 0 0 62 16 32
2017 CS-02 35 41 13 5 5 0 0 76 11 76
2017 CS-03 45 28 11 7 7 2 0 75 15 56
2017 CS-04 35 27 14 18 4 3 0 64 22 29
2014 CS 42 30 11 8 6 2 0 74 15 256
2014 CS-01 36 27 18 9 9 0 0 64 18 44
2014 CS-02 32 42 12 7 6 2 0 75 12 91
2014 CS-03 52 21 8 10 6 3 0 75 17 78
2014 CS-04 52 30 7 7 4 0 0 81 11 27
2011 CS 32 35 14 12 7 0 0 66 20 389
2011 CS-01 35 31 20 10 4 0 0 66 14 106
2011 CS-02 29 34 13 14 10 0 0 63 24 128
2011 CS-03 33 32 12 14 8 0 0 66 22 108
2011 CS-04 32 51 5 5 5 0 0 84 11 37
2008 CS 25 35 17 10 10 1 1 61 21 391
2008 CS-01 33 30 14 8 12 1 2 65 20 106
2008 CS-02 19 37 18 13 12 1 1 57 25 147
2008 CS-03 24 35 20 10 8 0 2 60 19 98
2008 CS-04 30 41 15 11 4 0 0 70 15 27

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 43 31 13 7 4 1 1 75 11 204
2017 CS-01 46 32 6 16 0 0 0 78 16 32
2017 CS-02 37 39 11 3 8 1 1 78 11 76
2017 CS-03 48 22 14 9 4 2 2 72 13 56
2017 CS-04 41 24 28 7 0 0 0 65 7 29
2014 CS 46 30 10 4 6 3 0 79 11 256
2014 CS-01 39 27 11 7 11 2 2 69 19 44
2014 CS-02 39 41 7 6 7 2 0 81 12 91
2014 CS-03 52 22 13 1 6 5 0 78 8 78
2014 CS-04 59 22 11 4 0 4 0 85 4 27
2011 CS 39 30 15 8 7 1 0 70 15 391
2011 CS-01 44 22 19 6 6 1 0 67 13 108
2011 CS-02 30 37 13 8 10 2 0 68 18 128
2011 CS-03 43 29 16 8 4 1 0 72 12 108
2011 CS-04 49 38 3 8 3 0 0 86 11 37
2008 CS 34 31 16 9 6 3 1 68 15 390
2008 CS-01 40 26 11 8 8 5 1 70 18 106
2008 CS-02 32 32 18 10 5 3 0 65 15 146
2008 CS-03 30 34 20 6 4 3 3 67 11 98
2008 CS-04 48 26 7 15 0 4 0 77 15 27

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 38 33 12 8 6 0 1 73 15 203
2017 CS-01 34 28 19 13 3 0 3 64 16 32
2017 CS-02 34 42 7 8 7 0 3 78 15 76
2017 CS-03 41 32 13 7 5 2 0 74 13 56
2017 CS-04 43 21 18 7 11 0 0 64 18 28
2014 CS 43 31 12 8 7 0 0 74 14 256
2014 CS-01 43 34 11 5 7 0 0 77 11 44
2014 CS-02 36 34 14 8 8 0 0 70 15 91
2014 CS-03 51 21 13 8 8 0 0 72 15 78
2014 CS-04 48 33 7 7 4 0 0 81 11 27
2011 CS 37 33 12 11 6 0 0 70 17 388
2011 CS-01 41 30 13 11 5 0 1 71 16 108
2011 CS-02 29 38 13 12 7 1 0 68 19 126
2011 CS-03 41 29 11 12 7 0 0 69 19 108
2011 CS-04 49 35 11 3 3 0 0 84 5 37
2008 CS 31 34 19 8 7 1 0 65 16 390
2008 CS-01 45 21 14 8 10 2 0 67 18 106
2008 CS-02 22 39 23 10 5 0 0 62 15 147
2008 CS-03 29 35 22 7 6 1 0 65 14 97
2008 CS-04 37 33 15 7 7 0 0 70 15 27

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 76 15 4 2 1 0 0 92 4 204
2017 CS-01 78 16 3 3 0 0 0 94 3 32
2017 CS-02 78 16 3 1 1 1 0 95 3 76
2017 CS-03 77 7 10 4 2 0 0 84 5 56
2017 CS-04 68 28 0 0 4 0 0 96 4 29
2014 CS 74 15 4 2 2 0 3 92 4 255
2014 CS-01 75 16 0 2 5 0 2 93 7 44
2014 CS-02 68 17 4 1 3 0 6 91 5 91
2014 CS-03 75 14 5 3 1 0 1 91 4 77
2014 CS-04 81 11 4 4 0 0 0 93 4 27
2011 CS 73 13 6 3 3 1 2 88 6 391
2011 CS-01 73 13 7 1 3 0 3 89 4 108
2011 CS-02 73 9 5 3 5 2 3 86 9 128
2011 CS-03 68 19 6 5 1 1 1 88 6 108
2011 CS-04 84 11 5 0 0 0 0 95 0 37
2008 CS 72 9 5 4 6 1 3 85 10 391
2008 CS-01 68 8 5 4 8 1 8 82 12 106
2008 CS-02 73 9 5 4 6 0 2 84 10 147
2008 CS-03 74 10 4 3 4 2 2 88 7 98
2008 CS-04 70 15 7 4 0 4 0 88 4 27

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 55 27 5 4 4 2 2 86 8 203
2017 CS-01 53 22 0 13 3 0 9 83 17 32
2017 CS-02 52 24 9 3 9 3 0 78 12 75
2017 CS-03 55 29 5 4 0 3 4 90 4 56
2017 CS-04 62 35 0 0 0 3 0 100 0 29
2014 CS 52 28 5 5 5 4 2 84 10 256
2014 CS-01 41 27 9 7 11 2 2 71 19 44
2014 CS-02 47 31 6 6 3 6 2 84 10 91
2014 CS-03 54 28 4 4 4 4 3 88 8 78
2014 CS-04 74 19 7 0 0 0 0 93 0 27
2011 CS 39 28 10 8 12 1 2 69 20 391
2011 CS-01 38 27 12 11 9 1 2 67 21 108
2011 CS-02 32 27 14 6 19 1 1 60 25 128
2011 CS-03 46 28 6 8 9 1 2 76 18 108
2011 CS-04 51 30 3 3 8 3 3 86 11 37

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 54 31 8 4 4 0 0 84 8 203
2017 CS-01 38 33 10 16 3 0 0 71 20 31
2017 CS-02 56 26 11 1 5 0 0 83 7 76
2017 CS-03 57 32 5 0 5 0 0 89 5 56
2017 CS-04 55 34 4 7 0 0 0 89 7 29

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 55 26 13 1 3 1 0 82 5 204
2017 CS-01 49 16 32 3 0 0 0 65 3 32
2017 CS-02 51 32 11 0 7 0 0 83 7 76
2017 CS-03 61 18 14 2 4 2 0 80 6 56
2017 CS-04 55 39 0 4 0 3 0 96 4 29

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 51 27 9 7 5 1 0 78 12 202
2017 CS-01 49 16 25 9 0 0 0 65 9 32
2017 CS-02 46 34 5 5 9 0 0 80 15 75
2017 CS-03 57 20 9 9 4 2 0 78 13 56
2017 CS-04 52 31 7 4 4 3 0 86 7 29
2014 CS 51 27 8 7 7 0 0 78 14 256
2014 CS-01 43 30 7 14 7 0 0 73 20 44
2014 CS-02 46 30 11 4 9 0 0 76 13 91
2014 CS-03 54 26 5 8 6 1 0 80 14 78
2014 CS-04 67 22 0 7 4 0 0 89 11 27
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 30 39 7 15 3 3 3 74 20 60
2017 CS-03 30 34 7 20 0 3 6 71 22 30
2017 CS-04 28 45 5 9 9 4 0 76 19 22
2014 CS 35 31 14 7 4 4 6 73 12 81
2014 CS-03 35 26 15 7 4 7 7 70 13 46
2014 CS-04 35 43 4 13 0 0 4 82 14 23

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 21 36 20 9 5 9 0 63 16 204
2017 CS-01 27 28 22 3 3 16 0 66 8 32
2017 CS-02 13 37 24 9 5 11 0 57 16 76
2017 CS-03 21 43 14 11 7 4 0 67 19 56
2017 CS-04 28 35 18 11 4 6 0 66 15 29
2014 CS 22 31 21 11 5 11 0 59 17 255
2014 CS-01 23 33 14 16 5 9 0 62 23 43
2014 CS-02 13 28 22 14 7 15 1 49 25 91
2014 CS-03 25 30 26 6 4 9 0 60 11 78
2014 CS-04 30 37 22 4 4 4 0 69 8 27
2011 CS 13 25 22 13 19 8 0 41 35 390
2011 CS-01 18 24 20 13 16 9 0 46 32 108
2011 CS-02 9 17 30 14 23 7 0 28 40 127
2011 CS-03 14 30 18 10 17 11 1 49 31 108
2011 CS-04 11 43 11 14 22 0 0 54 35 37

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 16 31 21 18 10 4 0 49 30 203
2017 CS-01 19 19 38 6 9 9 0 41 17 32
2017 CS-02 11 33 21 17 12 6 0 47 31 76
2017 CS-03 22 38 13 18 9 0 0 60 28 55
2017 CS-04 14 20 21 28 11 6 0 37 41 29
2014 CS 15 35 19 14 15 3 0 51 30 255
2014 CS-01 12 23 33 7 23 2 0 36 31 43
2014 CS-02 10 28 20 22 18 3 0 39 41 91
2014 CS-03 18 40 15 14 10 3 0 59 25 78
2014 CS-04 26 48 11 7 7 0 0 74 15 27
2011 CS 7 22 20 19 29 2 0 30 49 391
2011 CS-01 11 21 24 16 25 3 0 33 42 108
2011 CS-02 4 19 22 19 34 3 0 23 54 128
2011 CS-03 7 25 18 20 28 2 0 33 49 108
2011 CS-04 8 22 14 24 32 0 0 30 57 37
2008 CS 16 24 21 18 18 3 0 41 37 391
2008 CS-01 25 22 20 10 18 5 0 50 30 106
2008 CS-02 9 27 25 18 17 3 1 38 36 147
2008 CS-03 11 18 21 23 22 3 0 31 47 98
2008 CS-04 26 30 7 30 7 0 0 56 37 27

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 29 21 23 11 5 0 42 36 203
2017 CS-01 22 16 33 13 7 9 0 43 22 31
2017 CS-02 5 36 19 17 14 9 0 45 34 76
2017 CS-03 14 29 22 21 14 0 0 43 35 56
2017 CS-04 11 13 17 49 7 3 0 25 58 29
2014 CS 10 27 19 25 15 4 0 38 42 255
2014 CS-01 7 19 21 26 21 5 2 28 50 43
2014 CS-02 7 22 20 30 18 4 0 30 49 91
2014 CS-03 15 28 21 19 13 4 0 45 33 78
2014 CS-04 7 44 15 30 4 0 0 52 33 27
2011 CS 5 18 20 26 24 7 0 25 53 391
2011 CS-01 10 21 20 21 18 9 0 35 43 108
2011 CS-02 2 17 20 27 25 9 0 21 57 128
2011 CS-03 5 17 20 26 29 4 0 22 57 108
2011 CS-04 5 22 16 32 22 3 0 28 56 37
2008 CS 7 25 19 26 18 4 1 34 46 390
2008 CS-01 12 26 19 16 18 8 1 42 38 105
2008 CS-02 5 27 22 26 17 3 1 33 45 147
2008 CS-03 4 21 17 32 22 3 0 26 56 98
2008 CS-04 11 26 15 37 11 0 0 37 48 27

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 17 27 20 17 12 7 0 47 31 204
2017 CS-01 15 25 16 13 13 18 0 50 31 32
2017 CS-02 11 25 25 17 11 11 0 40 31 76
2017 CS-03 21 36 19 9 14 0 0 57 23 56
2017 CS-04 18 17 18 31 14 3 0 36 46 29
2014 CS 12 27 24 14 16 7 0 43 32 255
2014 CS-01 9 16 21 16 28 7 2 28 49 43
2014 CS-02 6 21 33 14 15 11 0 29 33 91
2014 CS-03 20 27 26 13 10 4 0 49 24 78
2014 CS-04 11 55 4 11 19 0 0 67 30 27
2011 CS 8 20 19 16 28 8 0 31 49 390
2011 CS-01 11 20 19 13 25 11 0 35 43 108
2011 CS-02 2 21 17 19 29 12 0 27 54 128
2011 CS-03 10 16 20 19 31 4 0 27 52 108
2011 CS-04 14 19 16 16 30 5 0 34 49 37
2008 CS 13 23 20 16 20 9 0 39 40 389
2008 CS-01 20 19 23 10 20 8 0 42 33 105
2008 CS-02 7 27 20 18 16 12 1 39 38 147
2008 CS-03 10 20 16 22 25 7 0 32 50 97
2008 CS-04 19 30 19 15 19 0 0 48 33 27

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 17 27 19 19 15 3 0 45 35 204
2017 CS-01 15 31 16 28 9 0 0 46 38 32
2017 CS-02 16 24 25 13 16 6 0 42 31 76
2017 CS-03 19 32 16 18 14 0 0 52 32 56
2017 CS-04 14 14 13 31 25 3 0 29 57 29
2014 CS 12 28 19 20 18 3 0 41 39 255
2014 CS-01 14 23 16 14 26 5 2 40 43 43
2014 CS-02 8 28 15 25 20 4 0 37 47 91
2014 CS-03 13 30 23 21 13 1 0 43 34 78
2014 CS-04 15 30 22 19 15 0 0 44 33 27
2011 CS 8 21 19 26 24 2 0 30 51 388
2011 CS-01 15 19 21 22 19 4 0 35 43 108
2011 CS-02 2 18 19 30 28 2 0 21 60 127
2011 CS-03 10 21 19 24 24 2 0 31 50 107
2011 CS-04 6 33 11 25 25 0 0 39 50 36
2008 CS 11 24 19 26 17 2 0 36 44 391
2008 CS-01 25 22 20 17 12 4 0 49 30 106
2008 CS-02 6 26 24 29 14 1 0 32 43 147
2008 CS-03 4 22 16 31 26 1 0 27 57 98
2008 CS-04 7 33 7 33 15 4 0 42 50 27
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 22 39 20 11 5 2 0 62 17 203
2017 CS-01 22 32 25 9 3 8 0 59 14 32
2017 CS-02 25 35 24 7 7 3 0 61 14 75
2017 CS-03 23 43 16 14 4 0 0 66 18 56
2017 CS-04 13 42 17 21 7 0 0 55 28 29
2014 CS 19 37 23 12 5 4 0 58 18 256
2014 CS-01 25 25 20 16 7 5 2 54 24 44
2014 CS-02 11 39 23 12 9 6 0 53 22 91
2014 CS-03 23 40 24 9 1 3 0 64 11 78
2014 CS-04 18 41 19 22 0 0 0 59 22 27
2011 CS 13 34 21 16 14 2 0 49 30 390
2011 CS-01 14 35 18 16 16 2 0 50 32 108
2011 CS-02 8 35 24 18 13 2 0 43 32 127
2011 CS-03 16 32 22 15 13 2 0 49 28 108
2011 CS-04 19 32 19 16 11 3 0 53 28 37

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 29 43 12 6 2 7 0 78 9 203
2017 CS-01 31 38 13 3 3 13 0 79 7 32
2017 CS-02 27 44 12 5 3 9 0 78 9 75
2017 CS-03 30 43 14 7 4 2 0 74 11 56
2017 CS-04 25 48 11 7 0 10 0 81 8 29
2014 CS 28 45 14 4 1 6 2 79 6 256
2014 CS-01 34 32 11 5 2 14 2 78 8 44
2014 CS-02 24 46 18 2 0 8 2 78 2 91
2014 CS-03 32 41 17 6 1 1 1 75 8 78
2014 CS-04 18 63 7 4 4 4 0 85 8 27
2011 CS 28 34 18 9 5 6 0 66 15 385
2011 CS-01 31 30 20 3 9 6 1 66 13 106
2011 CS-02 22 40 17 11 3 6 0 66 15 126
2011 CS-03 30 30 21 11 4 5 0 62 16 108
2011 CS-04 33 39 8 11 0 8 0 79 12 36

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 33 38 16 7 3 2 0 73 11 203
2017 CS-01 28 41 19 13 0 0 0 68 13 32
2017 CS-02 23 46 15 9 4 3 0 71 14 75
2017 CS-03 37 31 20 5 5 2 0 69 11 56
2017 CS-04 46 38 13 0 0 4 0 86 0 29
2014 CS 31 43 13 3 3 4 2 79 7 256
2014 CS-01 20 45 9 7 2 9 7 78 11 44
2014 CS-02 18 52 20 2 3 2 3 73 6 91
2014 CS-03 41 39 12 3 3 4 0 83 5 78
2014 CS-04 52 37 11 0 0 0 0 89 0 27
2011 CS 30 34 15 9 8 4 0 67 18 389
2011 CS-01 29 30 16 11 7 7 0 63 20 107
2011 CS-02 17 41 16 9 12 5 0 61 22 127
2011 CS-03 38 31 17 6 5 3 1 71 12 108
2011 CS-04 41 41 8 5 3 3 0 83 8 37
2008 CS 26 37 16 9 7 3 1 66 17 389
2008 CS-01 34 29 17 12 4 4 0 66 17 106
2008 CS-02 18 42 16 8 10 4 1 64 19 146
2008 CS-03 21 41 19 7 9 2 1 64 17 97
2008 CS-04 59 30 4 7 0 0 0 89 7 27

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 21 36 20 9 9 5 1 60 19 202
2017 CS-01 13 35 25 3 9 9 6 56 15 32
2017 CS-02 15 39 20 10 8 8 0 59 19 74
2017 CS-03 26 34 18 13 9 0 0 60 22 56
2017 CS-04 25 30 24 7 11 4 0 57 18 29
2014 CS 16 34 22 16 5 6 1 54 23 256
2014 CS-01 11 32 23 14 7 11 2 50 24 44
2014 CS-02 6 25 24 25 9 9 2 34 38 91
2014 CS-03 24 45 17 12 1 1 0 70 13 78
2014 CS-04 26 37 22 7 4 4 0 65 12 27
2011 CS 13 29 25 16 9 7 1 45 27 390
2011 CS-01 12 24 24 17 12 10 1 41 32 108
2011 CS-02 8 32 23 16 12 9 1 44 30 127
2011 CS-03 15 32 27 18 5 4 0 49 23 108
2011 CS-04 24 22 32 11 8 3 0 47 19 37

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 17 22 22 14 15 7 2 43 32 203
2017 CS-01 25 19 19 9 16 12 0 50 29 32
2017 CS-02 11 25 19 16 19 9 1 40 39 75
2017 CS-03 21 23 27 11 10 5 2 48 23 56
2017 CS-04 14 21 31 14 18 3 0 36 33 29
2014 CS 11 20 22 18 17 11 2 35 40 256
2014 CS-01 9 20 16 16 27 9 2 33 49 44
2014 CS-02 4 17 21 23 19 14 2 25 50 91
2014 CS-03 16 23 28 14 8 8 3 44 24 78
2014 CS-04 19 22 11 18 22 7 0 44 44 27
2011 CS 10 15 19 19 27 10 1 28 51 390
2011 CS-01 11 15 20 13 26 14 1 30 46 108
2011 CS-02 6 8 20 25 31 9 1 15 63 127
2011 CS-03 12 18 19 18 24 7 2 33 46 108
2011 CS-04 16 27 8 19 22 8 0 47 44 37

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 58 25 9 6 1 0 0 83 7 204
2017 CS-01 63 22 9 6 0 0 0 84 6 32
2017 CS-02 56 28 7 8 1 0 1 84 9 76
2017 CS-03 57 22 11 7 3 0 0 79 10 56
2017 CS-04 62 25 13 0 0 0 0 87 0 29
2014 CS 52 26 10 5 2 1 4 82 7 256
2014 CS-01 52 20 16 5 2 0 5 76 7 44
2014 CS-02 46 26 12 6 3 1 6 78 9 91
2014 CS-03 54 32 4 4 1 3 3 91 5 78
2014 CS-04 67 15 11 7 0 0 0 81 7 27

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 68 24 5 0 0 0 1 94 1 203
2017 CS-01 75 19 6 0 0 0 0 94 0 32
2017 CS-02 66 24 7 1 1 0 1 91 2 76
2017 CS-03 61 32 4 0 0 2 2 96 0 55
2017 CS-04 80 14 6 0 0 0 0 94 0 29
2014 CS 59 23 7 2 1 5 3 89 3 255
2014 CS-01 48 20 18 2 0 9 2 77 3 44
2014 CS-02 53 24 9 3 3 3 3 83 7 90
2014 CS-03 56 33 4 1 0 4 1 95 1 78
2014 CS-04 85 7 0 0 0 4 4 100 0 27
2011 CS 46 17 14 4 3 6 9 74 9 390
2011 CS-01 43 15 14 7 6 6 9 68 15 108
2011 CS-02 45 19 15 2 3 6 9 76 7 127
2011 CS-03 43 19 17 3 2 6 12 74 6 108
2011 CS-04 62 14 11 0 0 11 3 88 0 37
2008 CS 62 18 11 3 2 2 2 83 5 391
2008 CS-01 55 22 15 2 3 3 1 79 5 106
2008 CS-02 63 15 11 3 3 3 3 83 6 147
2008 CS-03 66 16 9 4 2 0 2 84 6 98
2008 CS-04 70 19 4 4 0 4 0 92 4 27

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 19 32 20 16 10 3 0 52 27 204
2017 CS-01 24 22 16 19 16 3 0 48 36 32
2017 CS-02 14 36 22 16 9 2 0 51 26 76
2017 CS-03 19 32 20 16 13 0 0 52 29 56
2017 CS-04 21 25 21 18 7 9 0 50 27 29
2014 CS 14 27 18 21 16 3 0 43 39 256
2014 CS-01 5 20 14 27 32 2 0 26 60 44
2014 CS-02 7 30 23 27 10 3 0 38 39 91
2014 CS-03 16 33 17 15 15 3 0 51 32 78
2014 CS-04 30 22 15 19 11 4 0 54 31 27
2011 CS 6 20 16 25 31 2 1 26 57 390
2011 CS-01 7 15 19 24 28 5 2 24 55 108
2011 CS-02 4 16 19 26 34 1 1 20 61 128
2011 CS-03 6 26 10 23 32 3 0 33 57 107
2011 CS-04 8 22 14 32 24 0 0 30 57 37
2008 CS 17 36 18 16 10 2 0 54 27 391
2008 CS-01 20 28 19 14 13 6 0 51 29 106
2008 CS-02 12 41 17 18 11 1 0 54 29 147
2008 CS-03 18 35 23 16 7 0 0 53 23 98
2008 CS-04 33 37 7 15 7 0 0 70 22 27

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 13 20 15 15 32 3 2 34 49 204
2017 CS-01 15 9 16 16 38 6 0 26 57 32
2017 CS-02 5 22 16 16 40 1 0 27 56 76
2017 CS-03 18 19 11 20 29 2 2 39 50 56
2017 CS-04 18 28 21 4 21 6 4 50 27 29
2014 CS 12 23 15 16 30 1 3 36 48 256
2014 CS-01 5 20 5 18 48 0 5 26 69 44
2014 CS-02 2 28 20 13 35 1 1 30 49 91
2014 CS-03 16 21 21 15 23 1 3 39 40 78
2014 CS-04 37 15 4 30 11 0 4 54 42 27
2011 CS 5 13 17 23 40 2 1 19 64 391
2011 CS-01 5 6 16 24 46 3 1 11 73 108
2011 CS-02 3 13 15 20 47 2 1 16 69 128
2011 CS-03 6 19 18 21 35 1 0 25 57 108
2011 CS-04 11 22 22 24 22 0 0 32 46 37
2008 CS 13 32 16 18 19 2 1 45 38 390
2008 CS-01 16 27 17 15 22 3 0 45 38 106
2008 CS-02 8 29 21 22 18 1 1 37 41 146
2008 CS-03 13 42 8 16 20 0 0 55 37 98
2008 CS-04 26 30 15 19 7 0 4 58 27 27

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 17 29 32 12 8 3 0 47 21 202
2017 CS-01 22 18 38 9 9 3 0 41 20 32
2017 CS-02 12 34 25 20 5 4 0 47 27 75
2017 CS-03 15 33 36 4 11 2 0 48 15 55
2017 CS-04 21 27 27 18 7 0 0 48 25 29

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 38 42 12 2 1 3 0 83 4 204
2017 CS-01 43 32 16 0 3 6 0 80 3 32
2017 CS-02 30 49 11 3 1 6 0 84 4 76
2017 CS-03 43 34 18 4 2 0 0 77 5 56
2017 CS-04 42 51 7 0 0 0 0 93 0 29
2014 CS 43 36 12 4 2 4 0 82 6 256
2014 CS-01 39 25 18 2 7 9 0 70 10 44
2014 CS-02 29 48 11 4 2 6 0 81 7 91
2014 CS-03 52 35 9 3 0 1 0 88 3 78
2014 CS-04 63 15 15 7 0 0 0 78 7 27

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 35 48 10 4 2 1 0 83 7 204
2017 CS-01 34 41 16 6 0 3 0 77 7 32
2017 CS-02 30 49 13 4 3 1 0 80 7 76
2017 CS-03 41 46 5 2 5 0 0 87 7 56
2017 CS-04 35 55 11 0 0 0 0 89 0 29
2014 CS 40 36 13 5 4 2 0 78 9 256
2014 CS-01 43 27 18 5 5 2 0 72 9 44
2014 CS-02 29 48 13 4 2 3 0 80 7 91
2014 CS-03 46 31 13 4 6 0 0 77 10 78
2014 CS-04 52 22 15 11 0 0 0 74 11 27
2011 CS 24 37 18 10 7 4 0 64 17 391
2011 CS-01 31 28 23 12 3 2 1 61 15 108
2011 CS-02 13 38 23 11 9 6 0 54 22 128
2011 CS-03 24 44 10 9 8 4 0 71 18 108
2011 CS-04 43 38 14 5 0 0 0 81 5 37

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 46 39 9 3 2 0 0 85 6 204
2017 CS-01 43 38 13 0 6 0 0 81 6 32
2017 CS-02 42 37 13 5 3 0 0 79 8 76
2017 CS-03 48 41 5 4 2 0 0 89 5 56
2017 CS-04 51 45 4 0 0 0 0 96 0 29
2014 CS 46 34 9 8 3 0 0 80 11 256
2014 CS-01 41 25 16 11 7 0 0 66 18 44
2014 CS-02 34 46 11 7 2 0 0 80 9 91
2014 CS-03 52 31 5 10 1 0 0 83 12 78
2014 CS-04 70 15 4 7 4 0 0 85 11 27
2011 CS 26 37 17 7 11 1 1 63 19 390
2011 CS-01 34 27 19 6 11 2 2 63 17 108
2011 CS-02 16 37 24 9 13 0 0 53 23 127
2011 CS-03 26 42 13 8 10 1 0 68 19 108
2011 CS-04 35 46 8 5 5 0 0 81 11 37
2008 CS 29 40 15 10 5 1 0 70 15 390
2008 CS-01 42 32 10 8 6 2 0 76 13 106
2008 CS-02 21 45 20 8 5 1 0 66 14 146
2008 CS-03 22 44 14 15 4 0 0 66 19 98
2008 CS-04 44 41 7 4 4 0 0 85 7 27

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 24 35 20 11 9 1 0 60 21 204
2017 CS-01 31 25 13 16 9 6 0 59 27 32
2017 CS-02 23 36 24 9 8 0 0 59 17 76
2017 CS-03 25 44 11 7 13 0 0 69 20 56
2017 CS-04 20 23 35 14 7 0 0 44 21 29
2014 CS 18 32 23 16 10 0 0 51 27 256
2014 CS-01 18 23 30 18 11 0 0 41 30 44
2014 CS-02 11 32 24 23 9 1 0 43 32 91
2014 CS-03 23 31 22 12 13 0 0 54 24 78
2014 CS-04 26 41 15 15 4 0 0 67 19 27
2011 CS 14 22 23 18 22 1 0 36 40 390
2011 CS-01 22 23 19 13 19 4 0 47 33 108
2011 CS-02 6 21 30 20 22 0 0 28 43 127
2011 CS-03 14 23 19 17 26 1 0 37 43 108
2011 CS-04 19 14 22 32 14 0 0 32 46 37

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 26 35 17 14 8 0 0 61 22 204
2017 CS-01 37 25 13 16 9 0 0 62 25 32
2017 CS-02 21 35 21 13 8 1 0 57 21 76
2017 CS-03 27 46 7 13 7 0 0 73 20 56
2017 CS-04 20 27 32 14 7 0 0 47 21 29
2014 CS 21 35 19 17 8 0 0 56 25 256
2014 CS-01 20 25 27 16 11 0 0 45 27 44
2014 CS-02 13 35 22 24 4 1 0 49 29 91
2014 CS-03 25 35 17 10 13 0 0 60 23 78
2014 CS-04 22 56 7 15 0 0 0 78 15 27
2011 CS 15 25 21 20 18 1 0 41 38 388
2011 CS-01 24 24 17 19 14 2 0 50 33 107
2011 CS-02 8 27 23 24 18 0 0 35 43 127
2011 CS-03 15 24 22 14 24 1 0 39 38 108
2011 CS-04 19 19 28 28 6 0 0 39 33 36
2008 CS 19 34 21 16 9 1 0 54 25 391
2008 CS-01 32 29 17 13 8 1 0 62 21 106
2008 CS-02 11 40 26 16 7 0 0 51 23 147
2008 CS-03 15 30 22 20 10 2 0 46 31 98
2008 CS-04 26 41 7 19 7 0 0 67 26 27

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 25 26 19 13 13 3 0 52 28 204
2017 CS-01 25 25 16 6 22 6 0 53 30 32
2017 CS-02 25 33 14 13 12 3 0 59 26 76
2017 CS-03 28 18 23 14 14 2 0 47 29 56
2017 CS-04 17 21 28 18 11 6 0 40 30 29
2014 CS 22 21 21 17 13 5 1 46 32 256
2014 CS-01 20 16 20 18 20 2 2 38 40 44
2014 CS-02 19 17 26 15 11 10 1 41 30 91
2014 CS-03 25 21 18 19 14 3 0 47 34 78
2014 CS-04 26 48 7 11 7 0 0 74 19 27
2011 CS 14 20 23 17 23 3 0 36 41 389
2011 CS-01 20 18 22 16 20 5 0 39 37 107
2011 CS-02 8 24 26 17 24 2 0 32 42 127
2011 CS-03 15 23 20 14 25 3 0 39 40 108
2011 CS-04 22 11 24 24 19 0 0 32 43 37
2008 CS 22 22 23 18 11 3 0 46 30 391
2008 CS-01 30 24 16 18 10 2 0 55 29 106
2008 CS-02 18 24 23 18 11 5 1 44 31 147
2008 CS-03 18 18 30 20 11 2 0 38 32 98
2008 CS-04 26 30 26 15 4 0 0 56 19 27
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 CS 29 30 41 204
2017 CS-01 28 18 54 32
2017 CS-02 26 26 47 76
2017 CS-03 29 46 25 56
2017 CS-04 38 24 38 29
2014 CS 25 31 44 256
2014 CS-01 16 23 61 44
2014 CS-02 18 31 52 91
2014 CS-03 33 32 35 78
2014 CS-04 30 48 22 27
2011 CS 34 24 42 389
2011 CS-01 35 20 46 107
2011 CS-02 31 21 48 127
2011 CS-03 33 32 34 108
2011 CS-04 35 30 35 37

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 CS 10 16 63 7 2 2 59
2017 CS-02 5 15 60 15 0 4 20
2017 CS-03 6 18 69 6 0 0 16
2017 CS-04 28 17 46 0 9 0 11
2014 CS 10 21 49 11 9999 10 63
2014 CS-02 13 6 56 19 9999 6 16
2014 CS-03 4 23 58 8 9999 8 26
2011 CS 2 14 71 6 9999 7 131
2011 CS-01 3 19 58 11 9999 8 36
2011 CS-02 0 13 74 5 9999 8 39
2011 CS-03 3 11 78 6 9999 3 36
2011 CS-04 0 15 77 0 9999 8 13
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 20 80 204
2017 CS-02 25 75 76
2017 CS-03 16 84 56
2017 CS-04 18 82 29
2014 CS 18 82 256
2014 CS-01 18 82 44
2014 CS-02 17 83 91
2014 CS-03 17 83 78

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 CS 43 39
2017 CS-02 44 18
2014 CS 47 45
2014 CS-02 40 15
2014 CS-03 46 13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 CS 57 39
2017 CS-02 61 18
2014 CS 67 45
2014 CS-02 80 15
2014 CS-03 54 13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 CS 0 39
2017 CS-02 0 18
2014 CS 0 45
2014 CS-02 0 15
2014 CS-03 0 13

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 CS 0 39
2017 CS-02 0 18
2014 CS 0 45
2014 CS-02 0 15
2014 CS-03 0 13

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 CS-02 0 18
2014 CS-02 0 15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 CS 44 39
2017 CS-02 39 18
2014 CS 47 45
2014 CS-02 60 15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 CS 39 39
2017 CS-02 50 18
2014 CS 27 45
2014 CS-02 40 15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 CS 57 39
2017 CS-02 61 18
2014 CS 56 45
2014 CS-02 60 15
2014 CS-03 46 13

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 CS 31 39
2017 CS-02 39 18
2014 CS 47 45
2014 CS-02 47 15
2014 CS-03 54 13

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 CS 26 39
2017 CS-02 28 18
2014 CS 29 45
2014 CS-02 40 15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 CS 51 39
2017 CS-02 61 18
2014 CS 53 45
2014 CS-02 40 15
2014 CS-03 46 13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 CS 23 39
2017 CS-02 33 18
2014 CS 36 45
2014 CS-02 33 15
2014 CS-03 46 13

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 CS-02 0 18
2014 CS-03 0 13

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 CS 15 39
2017 CS-02 28 18

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 CS 36 39
2017 CS-02 56 18
2014 CS 49 45
2014 CS-02 47 15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 CS 28 39
2017 CS-02 28 18
2014 CS 24 45

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 CS 67 39
2017 CS-02 78 18
2014 CS 53 45
2014 CS-02 73 15
2014 CS-03 54 13

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 CS 31 39
2017 CS-02 28 18
2014 CS 11 45

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 CS 18 39
2017 CS-02 33 18
2014 CS 24 45
2014 CS-02 33 15
2014 CS-03 38 13

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 CS-02 0 18

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 CS-02 0 18
2014 CS-02 0 15

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 CS 15 39
2014 CS 31 45

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 CS 17 36
2014 CS 14 42

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 CS-02 0 15

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 CS 14 36
2014 CS-02 0 13

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 CS 14 36
2014 CS 17 42
2014 CS-03 0 12

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 CS 20 36
2014 CS 24 42

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 CS 33 36
2017 CS-02 33 15
2014 CS 50 42
2014 CS-02 54 13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 CS-02 0 15
2014 CS-03 0 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 CS 45 36
2017 CS-02 73 15
2014 CS 60 42
2014 CS-02 62 13
2014 CS-03 42 12

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 CS-02 0 15

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 CS 22 36
2014 CS-02 0 13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 95 5 39
2017 CS-02 94 6 18

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 17 22 20 6 5 24 5 56 16 204
2017 CS-01 16 25 19 0 6 25 9 61 10 32
2017 CS-02 13 23 20 11 7 22 5 49 24 76
2017 CS-03 22 22 20 4 7 19 7 59 15 56
2017 CS-04 21 21 18 7 0 34 0 63 11 29
2014 CS 13 17 20 6 5 31 8 49 19 256
2014 CS-01 11 14 11 11 7 32 14 46 33 44
2014 CS-02 8 17 28 4 3 33 7 42 13 91
2014 CS-03 18 18 21 6 6 23 8 52 19 78
2014 CS-04 22 15 7 4 7 33 11 67 20 27

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 33 31 19 5 5 6 0 68 12 204
2017 CS-01 28 34 19 6 3 9 0 69 10 32
2017 CS-02 27 36 16 8 7 6 0 67 16 76
2017 CS-03 39 32 20 4 5 0 0 71 9 56
2017 CS-04 31 24 21 0 7 17 0 66 8 29
2014 CS 23 27 22 6 4 16 2 61 12 256
2014 CS-01 18 25 14 2 9 27 5 63 17 44
2014 CS-02 13 31 30 4 1 19 2 55 7 91
2014 CS-03 33 28 18 6 5 8 1 68 13 78
2014 CS-04 26 22 22 15 0 15 0 56 17 27
2011 CS 20 32 22 8 5 13 0 61 14 389
2011 CS-01 23 36 19 7 5 11 0 66 13 107
2011 CS-02 12 30 28 11 3 17 0 50 17 127
2011 CS-03 26 29 20 6 4 14 1 64 12 108
2011 CS-04 27 38 19 5 5 5 0 69 11 37
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 38 46 10 3 1 1 0 86 4 203
2017 CS-01 16 46 20 10 6 3 0 63 16 31
2017 CS-02 34 49 12 3 0 3 0 85 3 76
2017 CS-03 45 46 7 2 0 0 0 91 2 56
2017 CS-04 49 47 0 0 0 0 4 100 0 29
2014 CS 32 52 11 4 1 1 0 85 4 256
2014 CS-01 23 48 18 7 2 2 0 72 9 44
2014 CS-02 20 61 14 3 1 0 0 81 4 91
2014 CS-03 40 49 8 3 0 1 0 90 3 78
2014 CS-04 55 45 0 0 0 0 0 100 0 27
2011 CS 29 53 11 5 2 1 0 82 6 389
2011 CS-01 19 49 20 7 4 2 0 69 11 107
2011 CS-02 21 61 13 5 1 0 0 82 6 127
2011 CS-03 35 56 6 3 1 0 0 91 4 108
2011 CS-04 51 41 3 5 0 0 0 92 5 37
2008 CS 29 52 9 5 3 2 1 83 7 391
2008 CS-01 18 55 14 5 5 3 1 75 10 106
2008 CS-02 21 56 10 7 3 2 0 79 10 147
2008 CS-03 40 51 6 3 0 0 0 91 3 98
2008 CS-04 59 33 4 0 0 0 4 96 0 27

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 10 27 24 7 5 21 7 52 16 202
2017 CS-01 13 33 13 10 3 22 6 64 18 31
2017 CS-02 7 30 28 4 5 17 9 50 13 76
2017 CS-03 11 28 24 6 5 22 6 53 15 55
2017 CS-04 11 18 27 11 4 23 7 40 20 29
2014 CS 11 16 28 8 7 23 7 39 21 256
2014 CS-01 11 14 34 7 7 20 7 34 19 44
2014 CS-02 4 18 32 9 11 22 4 30 27 91
2014 CS-03 18 15 24 10 4 19 9 46 20 78
2014 CS-04 7 22 15 4 4 45 4 57 14 27
2011 CS 8 23 24 10 9 21 5 42 26 387
2011 CS-01 8 22 28 12 13 14 2 36 30 106
2011 CS-02 2 25 25 13 8 22 6 37 28 127
2011 CS-03 9 21 21 8 8 24 7 45 25 107
2011 CS-04 19 19 27 3 3 27 3 54 8 37

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 46 32 8 2 1 10 0 87 4 203
2017 CS-01 42 33 7 0 0 19 0 92 0 31
2017 CS-02 42 28 11 5 3 12 0 79 9 76
2017 CS-03 48 38 5 0 0 9 0 94 0 56
2017 CS-04 51 35 7 0 0 4 4 92 0 29
2014 CS 41 34 10 3 1 12 0 84 4 256
2014 CS-01 20 39 7 7 2 23 2 79 12 44
2014 CS-02 36 39 12 3 1 8 0 82 5 91
2014 CS-03 50 27 10 1 1 10 0 86 3 78
2014 CS-04 55 26 7 0 0 11 0 92 0 27
2011 CS 37 35 13 7 2 6 1 77 9 389
2011 CS-01 35 36 13 7 3 7 0 76 10 107
2011 CS-02 24 46 13 6 2 9 1 77 9 127
2011 CS-03 47 28 12 8 1 4 0 78 10 108
2011 CS-04 54 24 11 8 0 3 0 81 8 37
2008 CS 41 35 12 2 1 8 1 84 3 391
2008 CS-01 39 31 15 3 2 9 1 78 5 106
2008 CS-02 34 39 12 3 1 12 0 82 4 147
2008 CS-03 51 35 8 1 0 5 0 90 1 98
2008 CS-04 52 26 7 4 0 4 7 88 4 27

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 35 33 14 4 0 12 0 79 5 203
2017 CS-01 29 26 10 3 0 32 0 81 5 31
2017 CS-02 32 30 20 6 1 11 0 69 8 76
2017 CS-03 43 34 10 4 0 9 0 85 4 56
2017 CS-04 27 49 14 0 0 7 4 84 0 29
2014 CS 32 32 17 4 2 14 0 74 7 255
2014 CS-01 16 30 25 2 2 25 0 61 6 44
2014 CS-02 22 37 21 7 1 12 0 67 9 90
2014 CS-03 43 28 12 4 3 10 0 80 7 78
2014 CS-04 44 33 15 0 0 7 0 84 0 27
2011 CS 21 28 20 11 10 9 0 54 23 388
2011 CS-01 23 25 20 11 12 8 0 53 26 107
2011 CS-02 10 28 27 15 8 13 0 43 26 127
2011 CS-03 26 32 16 7 11 7 0 63 20 108
2011 CS-04 33 28 14 14 3 8 0 67 18 36
2008 CS 30 35 18 7 3 6 1 70 10 391
2008 CS-01 34 26 17 9 5 8 1 66 15 106
2008 CS-02 27 37 20 5 2 8 1 71 8 147
2008 CS-03 29 41 20 5 2 3 0 72 7 98
2008 CS-04 44 22 11 11 4 0 7 72 16 27
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 9 91 204
2017 CS-01 0 100 32
2017 CS-02 15 85 76
2017 CS-03 11 89 56
2014 CS 7 93 256
2014 CS-01 11 89 44
2014 CS-02 6 94 91

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 CS 78 18
2017 CS-02 91 11
2014 CS 84 19

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 CS 0 18
2017 CS-02 0 11
2014 CS 0 19

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 CS 0 18
2017 CS-02 0 11
2014 CS 0 19

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 CS 39 18
2017 CS-02 64 11

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 CS 33 18

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 CS 28 18
2017 CS-02 45 11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 CS-02 0 11

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 CS 28 18

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 CS 0 18
2017 CS-02 0 11
2014 CS 0 19

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 CS 0 18
2017 CS-02 0 11

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 CS-02 0 11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 CS 0 18
2017 CS-02 0 11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 CS 0 18
2017 CS-02 0 11
2014 CS 0 19

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 CS-02 0 11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 CS-02 0 11
2014 CS 0 19

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 CS-02 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 CS 72 18
2017 CS-02 82 11
2014 CS 63 19

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 CS 0 17
2017 CS-02 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 CS-02 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 CS 0 17
2017 CS-02 0 10
2014 CS 0 19

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 CS 0 17
2017 CS-02 0 10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 CS 0 17
2017 CS-02 0 10

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 CS 0 17
2017 CS-02 0 10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 CS 0 17
2017 CS-02 0 10
2014 CS 0 19

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 CS 71 17
2017 CS-02 80 10
2014 CS 68 19

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 CS 0 17
2017 CS-02 0 10

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 CS-02 0 10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 76 24 17
2017 CS-02 70 30 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 17 21 23 2 1 31 5 59 5 204
2017 CS-01 19 13 16 0 0 35 18 67 0 32
2017 CS-02 12 24 32 4 3 23 2 48 9 76
2017 CS-03 20 22 16 2 2 34 5 68 6 56
2017 CS-04 21 21 20 0 0 34 4 68 0 29
2014 CS 15 12 23 2 4 37 7 49 10 256
2014 CS-01 14 16 20 2 7 32 9 50 15 44
2014 CS-02 11 14 26 1 3 39 6 45 8 91
2014 CS-03 17 13 30 1 1 29 9 48 4 78
2014 CS-04 26 4 7 4 4 52 4 67 17 27

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 31 38 21 2 2 6 1 74 3 202
2017 CS-01 32 36 20 0 0 13 0 78 0 31
2017 CS-02 24 37 25 4 3 6 0 66 7 76
2017 CS-03 35 41 20 0 2 2 0 78 2 56
2017 CS-04 25 43 17 0 0 11 4 80 0 28
2014 CS 26 24 19 5 2 22 2 66 8 256
2014 CS-01 20 25 16 7 5 25 2 63 16 44
2014 CS-02 19 26 23 2 1 25 3 63 5 91
2014 CS-03 34 23 19 4 1 15 3 70 6 78
2014 CS-04 37 19 15 7 0 22 0 71 10 27
2011 CS 25 33 20 3 4 15 0 69 8 388
2011 CS-01 24 33 24 3 5 11 0 64 8 107
2011 CS-02 16 33 23 4 4 20 0 61 10 126
2011 CS-03 29 35 12 3 4 17 1 78 8 108
2011 CS-04 46 27 19 0 0 8 0 79 0 37
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 24 27 18 12 18 0 1 52 30 203
2017 CS-01 16 28 21 13 19 0 3 46 32 32
2017 CS-02 20 29 20 8 18 1 3 51 28 75
2017 CS-03 30 34 16 11 9 0 0 65 19 56
2017 CS-04 28 10 10 20 32 0 0 38 52 29

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 23 28 23 14 10 0 2 52 25 203
2017 CS-01 34 32 13 12 6 0 3 68 19 32
2017 CS-02 20 34 24 12 7 1 1 56 19 75
2017 CS-03 23 25 30 13 5 0 4 50 19 56
2017 CS-04 20 11 21 31 18 0 0 30 49 29

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 24 31 20 11 10 0 3 57 22 203
2017 CS-01 50 28 3 9 6 0 3 81 16 32
2017 CS-02 22 34 24 11 5 0 4 58 17 75
2017 CS-03 23 30 28 11 4 0 4 55 15 56
2017 CS-04 3 31 17 18 32 0 0 34 49 29

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 15 25 22 15 20 1 3 41 36 202
2017 CS-01 25 25 19 16 13 0 3 51 29 32
2017 CS-02 9 28 23 12 20 1 5 40 35 74
2017 CS-03 20 23 25 18 13 0 2 43 31 56
2017 CS-04 16 14 18 14 38 0 0 30 52 29

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 46 21 11 3 3 1 15 79 7 202
2017 CS-01 60 12 9 3 0 3 13 86 4 32
2017 CS-02 44 22 8 1 1 0 24 86 4 75
2017 CS-03 51 25 9 0 2 0 13 87 2 55
2017 CS-04 31 25 28 10 4 0 3 57 14 29

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 33 35 16 6 8 0 1 69 14 203
2017 CS-01 32 34 16 6 13 0 0 65 19 32
2017 CS-02 29 38 13 7 11 0 3 68 18 75
2017 CS-03 44 36 14 4 2 0 0 80 5 56
2017 CS-04 31 27 28 11 3 0 0 58 13 29

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 20 34 24 14 6 0 1 55 21 202
2017 CS-01 28 44 6 13 6 0 3 74 20 32
2017 CS-02 18 33 32 12 3 0 1 52 15 75
2017 CS-03 16 36 23 18 7 0 0 52 25 56
2017 CS-04 17 21 28 21 13 0 0 37 35 29

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 15 33 25 15 9 0 2 49 25 203
2017 CS-01 28 41 19 6 3 0 3 71 10 32
2017 CS-02 14 39 20 15 8 0 4 55 24 75
2017 CS-03 13 30 27 22 9 0 0 43 30 56
2017 CS-04 7 16 42 14 21 0 0 23 35 29

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 23 34 23 12 6 0 1 58 19 203
2017 CS-01 28 31 35 0 3 3 0 61 3 32
2017 CS-02 26 34 22 11 5 0 3 61 17 75
2017 CS-03 20 34 20 16 9 0 2 54 25 56
2017 CS-04 7 38 23 25 7 0 0 45 32 29

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 30 33 21 9 6 0 1 63 15 202
2017 CS-01 40 35 15 6 3 0 0 75 9 32
2017 CS-02 24 30 27 7 9 0 3 56 16 74
2017 CS-03 32 37 18 11 2 0 0 69 13 56
2017 CS-04 28 24 25 11 13 0 0 51 24 29

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 24 11 4 3 0 1 81 7 203
2017 CS-01 49 32 9 3 3 0 3 84 7 32
2017 CS-02 53 26 12 4 3 0 1 81 7 75
2017 CS-03 57 20 13 4 5 0 2 78 9 56
2017 CS-04 58 20 14 7 0 0 0 79 7 29

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 68 16 4 3 2 1 5 89 6 204
2017 CS-01 66 13 3 3 0 6 9 93 4 32
2017 CS-02 58 21 5 5 5 0 5 83 11 76
2017 CS-03 73 13 4 4 2 0 5 90 6 56
2017 CS-04 82 14 4 0 0 0 0 96 0 29

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 56 30 7 1 1 0 5 90 3 204
2017 CS-01 56 25 3 0 0 0 15 96 0 32
2017 CS-02 59 24 8 2 3 0 4 86 5 76
2017 CS-03 56 32 7 2 0 0 4 91 2 56
2017 CS-04 51 39 11 0 0 0 0 89 0 29

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 54 23 8 6 5 0 5 81 12 202
2017 CS-01 53 19 13 0 6 0 9 79 7 32
2017 CS-02 49 30 3 9 5 0 4 82 15 76
2017 CS-03 59 16 5 7 5 0 7 81 14 56
2017 CS-04 60 15 22 4 0 0 0 74 4 28

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 53 15 7 3 0 0 21 87 4 202
2017 CS-01 56 6 3 0 0 0 34 95 0 32
2017 CS-02 48 8 7 3 0 0 34 86 4 74
2017 CS-03 56 26 2 4 0 0 13 94 4 56
2017 CS-04 61 21 11 7 0 0 0 82 7 29

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 72 13 4 3 1 0 6 90 5 203
2017 CS-01 72 6 6 6 3 0 6 83 10 32
2017 CS-02 66 14 7 4 0 0 9 88 4 76
2017 CS-03 71 16 4 4 0 0 6 92 4 55
2017 CS-04 83 14 0 0 4 0 0 96 4 29

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 59 23 5 5 3 0 5 86 8 204
2017 CS-01 43 25 6 9 6 3 6 76 17 32
2017 CS-02 52 30 5 4 4 0 4 86 8 76
2017 CS-03 66 17 4 5 0 0 7 90 6 56
2017 CS-04 75 11 7 0 4 0 4 89 4 29

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 49 29 12 6 2 0 2 79 9 203
2017 CS-01 44 30 13 6 3 0 3 77 10 32
2017 CS-02 42 28 16 8 4 0 3 72 12 76
2017 CS-03 46 34 13 4 2 0 2 82 6 56
2017 CS-04 67 26 0 7 0 0 0 93 7 28

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 14 37 34 9 6 0 0 51 15 204
2017 CS-01 6 56 28 6 3 0 0 63 9 32
2017 CS-02 15 29 44 7 4 0 1 45 11 76
2017 CS-03 16 41 32 7 4 0 0 57 10 56
2017 CS-04 14 24 28 25 11 0 0 37 35 29

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 10 16 40 26 8 0 0 34 26 204
2017 CS-01 9 13 35 25 15 0 3 41 23 32
2017 CS-02 11 15 42 28 3 1 0 32 26 76
2017 CS-03 5 16 40 28 11 0 0 39 21 56
2017 CS-04 14 21 38 20 6 0 0 27 35 29

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 60 29 7 1 2 0 0 89 4 204
2017 CS-01 41 40 16 0 3 0 0 81 3 32
2017 CS-02 52 37 7 1 3 0 0 89 4 76
2017 CS-03 73 20 4 2 2 0 0 93 4 56
2017 CS-04 68 21 7 0 4 0 0 89 4 29

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 28 37 14 14 5 1 0 66 20 204
2017 CS-01 31 34 16 13 3 3 0 67 16 32
2017 CS-02 26 40 16 12 4 1 1 68 16 76
2017 CS-03 34 38 12 9 7 0 0 72 16 56
2017 CS-04 19 39 14 21 7 0 0 58 28 29
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 19 81 204
2017 CS-01 28 72 32
2017 CS-02 17 83 76
2017 CS-03 14 86 56
2017 CS-04 25 75 29
2014 CS 13 87 256
2014 CS-01 18 82 44
2014 CS-02 13 87 91
2014 CS-03 12 88 78

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 79 21 38
2017 CS-02 70 30 13
2014 CS 68 32 34
2014 CS-02 75 25 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 63 20 0 10 3 3 0 86 14 30
2014 CS 39 39 0 9 4 4 4 86 14 23
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 26 30 20 13 10 2 0 26 74 204
2017 CS-01 16 47 13 9 12 3 0 16 84 32
2017 CS-02 40 21 22 8 8 1 0 40 60 76
2017 CS-03 19 27 22 21 5 5 0 21 79 56
2017 CS-04 14 42 13 14 18 0 0 14 86 29

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 CS 18 147
2017 CS-01 19 26
2017 CS-02 16 45
2017 CS-03 14 42
2017 CS-04 29 25

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CS 35 147
2017 CS-01 34 26
2017 CS-02 34 45
2017 CS-03 26 42
2017 CS-04 44 25

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CS 20 147
2017 CS-01 23 26
2017 CS-02 15 45
2017 CS-03 24 42
2017 CS-04 20 25

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 CS 52 147
2017 CS-01 39 26
2017 CS-02 45 45
2017 CS-03 62 42
2017 CS-04 55 25

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 CS 3 147
2017 CS-01 4 26
2017 CS-02 0 45
2017 CS-03 7 42
2017 CS-04 4 25

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 CS 38 147
2017 CS-01 34 26
2017 CS-02 33 45
2017 CS-03 43 42
2017 CS-04 44 25

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 CS 5 48 18 10 5 14 145
2017 CS-01 8 63 16 0 0 12 25
2017 CS-02 2 50 19 18 5 7 44
2017 CS-03 7 38 21 10 7 16 42
2017 CS-04 4 44 16 12 4 19 25

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 13 19 17 18 23 3 7 36 45 147
2017 CS-01 27 8 15 23 16 4 8 39 44 26
2017 CS-02 11 18 18 15 27 2 8 33 47 45
2017 CS-03 10 29 21 14 16 0 10 42 34 42
2017 CS-04 12 16 12 19 29 7 3 32 54 25

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 5 7 10 18 50 4 5 13 75 147
2017 CS-01 15 4 12 26 27 4 12 22 64 26
2017 CS-02 7 4 7 20 54 5 4 12 81 45
2017 CS-03 0 10 14 24 45 0 7 10 74 42
2017 CS-04 0 12 12 3 60 12 0 14 73 25
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