2017 Public Service Employee Survey Results for Health Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	43	6	8	3	0	83	11	489
2017	CR-03	44	52	0	4	0	0	96	4	27
2017	CR-04	42	43	6	7	2	0	85	9	281
2017	CR-05	38	41	6	11	4	1	80	15	173
2014	CR	36	45	4	9	4	0	82	14	630
2014	CR-03	42	43	2	13	0	0	84	13	44
2014	CR-04	37	47	5	8	4	0	84	11	366
2014	CR-05	35	43	4	12	7	0	78	18	215
2011	CR	45	42	4	7	2	0	87	9	829
2011	CR-03	51	43	4	1	0	0	94	1	67
2011	CR-04	47	41	3	7	2	0	89	8	501
2011	CR-05	39	43	5	10	3	0	82	13	256
2008	CR	49	41	4	5	2	0	90	6	910
2008	CR-03	45	44	3	5	3	0	89	8	66
2008	CR-04	49	40	4	5	2	0	89	7	620
2008	CR-05	47	45	3	4	0	0	93	4	210

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	71	22	3	2	2	0	0	93	4	489
2017	CR-03	74	22	4	0	0	0	0	96	0	27
2017	CR-04	71	22	4	2	1	0	0	93	3	282
2017	CR-05	72	22	2	2	2	0	1	94	4	172
2014	CR	69	20	5	3	1	0	1	91	4	630
2014	CR-03	67	28	0	4	0	0	0	96	4	44
2014	CR-04	70	19	6	3	1	0	2	91	3	366
2014	CR-05	70	20	5	2	3	0	0	90	5	215
2011	CR	78	16	3	1	1	0	1	96	2	828
2011	CR-03	75	24	1	0	0	0	0	99	0	67
2011	CR-04	80	14	3	1	0	0	1	96	1	501
2011	CR-05	75	18	3	1	2	1	0	94	3	255
2008	CR	77	17	3	2	0	0	1	95	2	911
2008	CR-03	73	20	5	3	0	0	0	92	3	66
2008	CR-04	78	16	3	1	1	1	1	95	2	621
2008	CR-05	74	20	2	2	0	0	1	96	2	210

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	68	19	6	4	2	0	1	88	6	490
2017	CR-03	74	19	4	4	0	0	0	93	4	27
2017	CR-04	69	17	7	3	2	0	2	88	5	282
2017	CR-05	66	21	5	4	3	0	1	88	7	173
2014	CR	69	18	5	5	2	0	2	89	6	628
2014	CR-03	70	26	0	2	0	0	2	98	2	44
2014	CR-04	71	17	5	4	1	0	2	89	6	365
2014	CR-05	66	19	5	6	2	0	1	86	9	214
2011	CR	75	16	4	3	2	0	1	92	4	824
2011	CR-03	71	24	3	0	0	0	2	97	0	66
2011	CR-04	76	14	4	3	1	0	1	91	4	498
2011	CR-05	73	16	3	3	3	1	1	91	6	255
2008	CR	75	15	5	4	1	0	1	90	5	911
2008	CR-03	76	15	6	2	2	0	0	91	3	66
2008	CR-04	74	14	5	4	1	0	1	89	5	621
2008	CR-05	73	18	3	4	0	0	1	93	4	210

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	43	34	8	9	7	77	15	490
2017	CR-03	41	30	7	18	4	71	22	27
2017	CR-04	44	35	10	5	6	79	11	282
2017	CR-05	42	33	5	11	8	76	19	173
2014	CR	42	35	7	11	5	77	16	628
2014	CR-03	43	37	11	2	7	79	9	43
2014	CR-04	43	37	7	9	5	79	14	365
2014	CR-05	40	32	7	15	6	72	22	215
2011	CR	47	34	6	7	4	82	12	827
2011	CR-03	52	32	8	6	3	83	9	66
2011	CR-04	50	33	5	7	4	83	11	500
2011	CR-05	42	38	8	8	4	80	13	256

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	30	38	12	14	6	0	0	68	20	490
2017	CR-03	29	52	7	11	0	0	0	81	11	27
2017	CR-04	31	36	11	15	6	0	0	68	21	282
2017	CR-05	29	39	13	11	7	1	0	68	19	173
2014	CR	23	38	12	17	9	0	0	61	27	630
2014	CR-03	33	38	7	18	4	0	0	71	22	44
2014	CR-04	23	35	13	17	10	0	0	59	28	366
2014	CR-05	22	41	12	17	9	0	0	62	26	215
2011	CR	27	40	11	13	8	0	1	67	22	830
2011	CR-03	31	37	12	15	3	0	1	70	18	67
2011	CR-04	28	38	9	14	9	0	1	67	23	502
2011	CR-05	24	44	13	11	7	0	0	68	18	256
2008	CR	29	36	13	13	7	0	1	67	20	911
2008	CR-03	27	30	20	9	6	2	6	62	16	66
2008	CR-04	29	36	12	14	8	0	1	66	22	622
2008	CR-05	30	38	16	13	3	0	0	68	16	210

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	30	37	17	9	6	0	0	68	16	489
2017	CR-03	37	22	11	11	14	0	4	62	26	27
2017	CR-04	27	39	16	10	8	0	0	66	18	281
2017	CR-05	33	39	18	7	3	0	0	72	10	173
2014	CR	23	38	17	12	10	0	0	61	22	630
2014	CR-03	24	45	16	7	9	0	0	69	16	44
2014	CR-04	23	38	15	13	10	0	1	62	24	366
2014	CR-05	24	36	20	11	9	0	0	60	20	215
2011	CR	33	33	15	9	8	0	0	67	18	828
2011	CR-03	42	34	18	1	4	0	0	76	6	67
2011	CR-04	33	31	14	10	11	0	0	64	21	500
2011	CR-05	32	37	16	9	5	0	1	69	15	256
2008	CR	26	41	14	12	7	0	0	67	19	910
2008	CR-03	26	36	20	8	9	0	2	63	17	66
2008	CR-04	26	38	14	13	9	0	0	65	22	620
2008	CR-05	25	50	13	10	2	1	0	75	12	210

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	35	12	10	5	0	72	16	490
2017	CR-03	37	37	4	11	7	4	77	19	27
2017	CR-04	34	35	12	11	7	0	70	18	282
2017	CR-05	41	35	13	9	2	0	76	10	173
2014	CR	31	36	13	10	10	0	67	20	630
2014	CR-03	34	42	7	9	9	0	75	18	44
2014	CR-04	30	35	13	10	11	0	66	21	366
2014	CR-05	32	36	14	10	8	0	68	18	215
2011	CR	35	37	11	9	9	0	71	18	827
2011	CR-03	43	25	19	10	1	0	69	12	67
2011	CR-04	33	35	9	10	11	0	69	22	499
2011	CR-05	35	43	11	5	6	0	78	11	256
2008	CR	33	39	10	10	8	0	72	17	911
2008	CR-03	27	33	15	14	11	0	61	24	66
2008	CR-04	33	37	11	10	10	0	70	20	622
2008	CR-05	37	46	8	7	2	0	83	9	210

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	34	11	8	3	0	0	78	10	486
2017	CR-03	40	52	0	4	4	0	0	93	7	27
2017	CR-04	43	36	10	8	2	0	0	79	10	279
2017	CR-05	47	29	12	8	4	0	1	76	12	172
2014	CR	36	38	12	9	4	0	0	75	13	630
2014	CR-03	44	36	7	7	4	2	0	82	11	44
2014	CR-04	37	39	11	10	3	0	0	76	12	366
2014	CR-05	34	37	15	8	6	0	0	71	14	215

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	45	30	12	7	6	0	0	75	13	488
2017	CR-03	48	30	7	7	4	4	0	81	12	27
2017	CR-04	47	29	11	7	5	0	0	77	12	280
2017	CR-05	41	32	13	6	8	0	1	73	14	173
2014	CR	33	34	14	8	9	0	1	68	18	630
2014	CR-03	36	37	13	4	4	4	0	77	9	44
2014	CR-04	36	33	14	8	8	0	1	69	16	366
2014	CR-05	29	35	13	10	12	0	1	65	22	215
2011	CR	42	32	10	7	7	0	1	75	15	828
2011	CR-03	42	37	7	7	6	0	0	79	13	67
2011	CR-04	46	29	10	7	6	0	1	76	14	500
2011	CR-05	34	37	11	7	10	0	0	72	18	256

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	30	18	14	8	10	4	16	60	23	490
2017	CR-03	37	22	19	4	7	0	11	66	13	27
2017	CR-04	26	19	12	7	12	4	20	59	25	282
2017	CR-05	34	17	14	11	9	2	12	60	23	173
2014	CR	21	20	16	9	15	3	16	50	30	630
2014	CR-03	27	24	13	9	7	2	18	64	20	44
2014	CR-04	21	21	15	9	16	1	16	52	30	366
2014	CR-05	19	17	18	10	16	6	14	45	33	215
2011	CR	25	18	15	9	13	3	16	53	28	829
2011	CR-03	28	15	19	10	10	3	13	52	25	67
2011	CR-04	25	18	14	8	13	4	17	55	27	501
2011	CR-05	25	18	16	11	14	2	15	51	30	256
2008	CR	32	24	10	10	9	4	11	66	22	912
2008	CR-03	29	17	12	6	9	5	23	63	21	66
2008	CR-04	33	23	10	9	9	4	10	67	22	622
2008	CR-05	30	27	11	13	7	3	8	65	23	210

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	40	14	8	5	72	14	490
2017	CR-03	30	37	11	19	3	67	22	27
2017	CR-04	29	41	15	8	7	70	15	282
2017	CR-05	37	40	13	8	3	77	10	173
2014	CR	25	43	12	12	8	68	20	628
2014	CR-03	33	47	7	11	2	80	13	44
2014	CR-04	25	44	11	11	9	69	20	366
2014	CR-05	24	42	14	13	6	66	20	213
2011	CR	33	39	13	8	7	72	15	826
2011	CR-03	42	39	16	3	0	81	3	67
2011	CR-04	34	37	12	8	9	71	17	498
2011	CR-05	29	44	12	9	6	73	15	256
2008	CR	31	41	13	8	7	72	14	905
2008	CR-03	26	52	11	6	6	77	12	66
2008	CR-04	32	39	13	8	8	71	15	621
2008	CR-05	31	42	15	7	3	74	11	204

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	28	33	17	11	10	1	62	21	489
2017	CR-03	22	30	30	15	4	0	52	19	27
2017	CR-04	29	34	16	10	9	1	64	20	282
2017	CR-05	27	33	15	12	12	0	61	24	172
2014	CR	22	32	18	15	13	0	54	28	629
2014	CR-03	24	29	27	13	7	0	53	20	44
2014	CR-04	25	31	17	15	12	0	56	27	366
2014	CR-05	18	34	17	16	15	0	52	31	214
2011	CR	25	35	13	13	13	0	60	27	830
2011	CR-03	28	37	12	15	7	0	66	22	67
2011	CR-04	28	35	12	12	13	1	63	25	502
2011	CR-05	18	35	15	15	16	0	53	32	256

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	36	11	8	6	75	13	488
2017	CR-03	40	45	11	4	0	85	4	27
2017	CR-04	39	37	10	6	7	77	13	280
2017	CR-05	41	33	11	10	5	74	14	173

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	42	42	8	3	4	1	85	8	490
2017	CR-03	48	45	7	0	0	0	93	0	27
2017	CR-04	40	42	7	3	5	2	84	9	282
2017	CR-05	45	41	7	4	3	1	86	6	173
2014	CR	36	42	12	6	3	1	78	9	628
2014	CR-03	57	29	9	0	2	2	89	2	44
2014	CR-04	37	42	11	6	2	1	80	9	365
2014	CR-05	29	44	15	8	3	0	74	11	214
2011	CR	44	36	10	5	3	2	82	9	829
2011	CR-03	53	30	14	2	0	2	85	2	66
2011	CR-04	45	35	8	5	4	2	82	9	502
2011	CR-05	42	38	11	6	3	1	80	9	256
2008	CR	44	38	11	5	3	0	82	7	909
2008	CR-03	45	35	12	2	5	2	82	6	66
2008	CR-04	44	37	10	5	3	0	82	8	621
2008	CR-05	41	41	13	4	0	0	83	5	208

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	32	32	15	9	12	0	64	21	488
2017	CR-03	33	37	15	15	0	0	70	15	27
2017	CR-04	31	33	15	7	13	1	65	20	281
2017	CR-05	33	30	15	10	13	0	62	23	172

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	51	31	13	3	2	82	5	488
2017	CR-03	52	34	15	0	0	85	0	27
2017	CR-04	46	35	12	4	3	81	7	280
2017	CR-05	59	27	11	2	1	86	3	173
2014	CR	60	30	7	2	1	90	3	629
2014	CR-03	67	29	4	0	0	96	0	44
2014	CR-04	61	29	6	3	1	90	4	366
2014	CR-05	56	31	10	1	1	88	2	214
2011	CR	59	28	8	3	3	87	5	827
2011	CR-03	60	33	6	1	0	93	1	67
2011	CR-04	59	25	8	3	4	85	7	501
2011	CR-05	58	32	8	1	1	90	2	254

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	28	38	14	10	8	1	1	68	18	488
2017	CR-03	18	45	7	22	7	0	0	63	30	27
2017	CR-04	28	38	15	9	8	1	1	67	17	280
2017	CR-05	31	38	11	10	9	1	1	70	19	173
2014	CR	20	38	17	12	13	0	0	58	25	630
2014	CR-03	25	37	18	11	9	0	0	62	20	44
2014	CR-04	22	37	17	12	12	0	0	59	24	366
2014	CR-05	15	42	18	12	13	0	0	57	25	215
2011	CR	29	40	11	10	8	1	1	70	19	827
2011	CR-03	30	42	15	9	1	1	1	74	11	67
2011	CR-04	32	37	11	10	8	1	1	70	18	499
2011	CR-05	25	43	9	11	11	0	1	69	22	256

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	35	16	10	7	1	1	67	17	489
2017	CR-03	22	45	11	19	4	0	0	66	22	27
2017	CR-04	31	35	17	10	6	1	1	66	17	281
2017	CR-05	33	34	15	9	7	1	1	68	17	173
2014	CR	27	35	18	9	10	0	1	62	19	630
2014	CR-03	31	34	25	7	4	0	0	64	11	44
2014	CR-04	29	36	16	8	10	0	1	66	18	366
2014	CR-05	23	34	20	11	12	0	0	57	23	215

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	36	16	7	5	0	0	72	13	488
2017	CR-03	33	41	22	0	4	0	0	74	4	27
2017	CR-04	35	36	17	8	4	1	0	71	12	281
2017	CR-05	36	37	12	9	6	0	0	73	15	172
2014	CR	30	37	15	10	8	0	0	67	18	627
2014	CR-03	40	37	14	2	5	0	2	79	7	43
2014	CR-04	31	36	16	8	8	0	0	68	16	365
2014	CR-05	26	37	14	13	10	0	0	63	23	214
2011	CR	38	38	12	5	5	1	0	77	11	827
2011	CR-03	35	41	12	6	3	2	2	78	9	66
2011	CR-04	42	35	12	4	5	1	0	79	9	500
2011	CR-05	30	45	11	8	7	0	0	75	14	256

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	38	36	15	6	4	0	0	74	11	487
2017	CR-03	41	37	19	4	0	0	0	78	4	27
2017	CR-04	37	34	16	7	5	0	0	71	13	279
2017	CR-05	39	39	13	5	3	1	0	78	8	173
2014	CR	37	38	12	6	6	0	0	76	13	629
2014	CR-03	54	36	9	0	0	0	0	91	0	43
2014	CR-04	38	39	10	5	7	1	0	78	12	366
2014	CR-05	32	37	15	9	7	0	0	69	16	215
2011	CR	37	40	10	7	5	0	0	77	13	827
2011	CR-03	45	42	10	3	0	0	0	87	3	67
2011	CR-04	38	37	11	7	6	0	0	75	14	499
2011	CR-05	34	45	9	9	4	0	0	79	13	256
2008	CR	37	42	8	9	4	0	0	79	13	910
2008	CR-03	33	44	14	8	0	0	2	78	8	66
2008	CR-04	37	41	7	9	6	0	0	78	15	622
2008	CR-05	37	45	10	8	1	0	0	81	9	208

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	47	36	10	4	2	1	0	84	6	487
2017	CR-03	44	45	7	4	0	0	0	89	4	27
2017	CR-04	51	34	10	3	2	1	0	85	5	281
2017	CR-05	44	37	11	5	2	1	0	81	7	173
2014	CR	43	32	15	4	4	0	1	76	9	630
2014	CR-03	53	33	11	0	2	0	0	87	2	44
2014	CR-04	44	34	16	3	2	0	1	78	6	366
2014	CR-05	38	31	14	7	8	0	1	70	16	215
2011	CR	48	30	14	4	4	0	1	78	8	828
2011	CR-03	59	20	18	2	2	0	0	79	3	66
2011	CR-04	50	29	12	4	4	0	0	80	7	500
2011	CR-05	41	33	15	4	6	0	1	75	10	257
2008	CR	36	33	20	7	4	0	1	69	10	911
2008	CR-03	58	23	14	0	6	0	0	80	6	66
2008	CR-04	35	35	19	6	3	1	1	71	9	621
2008	CR-05	31	30	24	9	6	0	1	61	15	210

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	11	17	30	22	13	1	5	38	30	484
2017	CR-03	8	12	27	23	23	4	4	50	21	26
2017	CR-04	12	14	30	24	12	1	7	40	27	278
2017	CR-05	10	23	30	19	13	1	4	34	35	172
2014	CR	10	24	35	18	8	1	3	27	36	629
2014	CR-03	7	27	37	16	9	2	2	26	35	44
2014	CR-04	9	24	33	20	8	2	4	30	35	365
2014	CR-05	13	24	37	16	8	0	1	24	38	215
2011	CR	11	20	32	21	10	1	5	33	33	825
2011	CR-03	1	21	31	24	16	0	6	43	24	67
2011	CR-04	10	19	31	22	11	2	5	35	32	498
2011	CR-05	16	21	35	18	6	0	4	25	38	255
2008	CR	10	25	33	20	8	1	2	29	36	909
2008	CR-03	6	15	28	29	18	2	2	49	22	65
2008	CR-04	11	25	33	20	8	1	2	29	37	621
2008	CR-05	10	27	38	17	6	0	2	24	37	209

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	13	14	26	20	16	5	6	40	30	482
2017	CR-03	4	19	19	15	31	8	4	52	26	26
2017	CR-04	12	12	26	23	15	5	8	43	27	277
2017	CR-05	14	17	27	18	15	4	5	36	34	171
2014	CR	14	24	24	18	11	4	4	32	42	627
2014	CR-03	8	32	16	16	16	9	2	36	46	43
2014	CR-04	13	24	24	19	11	4	5	33	41	364
2014	CR-05	18	24	25	18	11	2	2	30	44	215
2011	CR	13	17	23	21	16	3	7	41	34	822
2011	CR-03	8	22	17	22	20	2	9	47	33	64
2011	CR-04	12	16	23	20	17	3	8	42	32	499
2011	CR-05	17	17	24	21	12	3	6	36	37	254
2008	CR	11	16	27	24	15	3	4	42	29	906
2008	CR-03	6	20	23	25	18	2	6	47	28	65
2008	CR-04	12	15	28	24	16	3	3	42	28	618
2008	CR-05	11	18	28	24	11	5	3	38	31	209

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	16	19	23	18	13	4	7	35	39	480
2017	CR-03	8	23	12	19	27	8	4	52	35	26
2017	CR-04	19	19	20	17	13	4	7	34	43	276
2017	CR-05	13	18	28	21	11	2	7	35	33	170
2014	CR	20	24	25	15	7	3	6	24	48	621
2014	CR-03	14	25	21	19	9	5	7	32	45	43
2014	CR-04	21	25	25	14	6	3	6	22	50	363
2014	CR-05	18	23	25	17	8	3	6	27	45	210
2011	CR	15	20	27	19	10	3	7	32	39	821
2011	CR-03	9	13	28	16	20	8	6	42	25	64
2011	CR-04	16	20	25	18	10	3	8	31	40	497
2011	CR-05	15	21	29	21	7	2	4	30	39	255
2008	CR	13	19	32	17	11	2	5	30	35	903
2008	CR-03	14	9	31	22	14	2	8	40	26	64
2008	CR-04	14	20	30	17	11	3	6	30	37	617
2008	CR-05	10	20	41	15	10	2	2	26	31	208

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	7	9	23	31	21	3	7	57	18	475
2017	CR-03	4	8	12	38	31	4	4	75	13	26
2017	CR-04	6	9	23	31	20	3	8	58	17	274
2017	CR-05	9	11	23	30	21	1	5	55	21	167
2014	CR	6	17	29	27	14	2	5	45	24	628
2014	CR-03	2	11	25	28	21	7	7	56	15	43
2014	CR-04	5	18	27	30	13	1	6	46	25	366
2014	CR-05	7	16	33	24	16	1	4	41	25	214
2011	CR	5	11	28	29	19	1	7	52	18	822
2011	CR-03	2	8	25	22	30	2	13	60	11	64
2011	CR-04	5	12	26	30	19	2	6	54	18	498
2011	CR-05	8	11	31	28	15	0	6	46	20	255
2008	CR	6	12	29	31	16	1	4	50	19	902
2008	CR-03	6	8	20	34	23	2	8	63	15	65
2008	CR-04	6	11	29	31	17	1	4	50	18	615
2008	CR-05	6	16	32	32	12	1	1	45	23	208

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	15	17	19	21	17	3	7	43	36	482
2017	CR-03	8	19	12	31	23	4	4	58	29	26
2017	CR-04	14	17	19	20	18	3	9	43	35	277
2017	CR-05	18	17	21	23	14	3	5	40	37	171
2014	CR	21	22	26	15	9	2	5	25	47	626
2014	CR-03	17	29	13	22	9	2	7	34	51	44
2014	CR-04	20	22	28	13	9	2	6	24	45	363
2014	CR-05	24	22	24	17	8	0	4	26	49	214
2011	CR	14	16	25	20	17	2	6	40	33	820
2011	CR-03	16	16	17	13	25	2	11	44	36	63
2011	CR-04	12	15	25	22	17	2	7	43	30	498
2011	CR-05	17	19	26	17	15	2	4	34	39	254
2008	CR	12	17	26	23	16	2	5	41	31	906
2008	CR-03	11	11	23	20	24	5	8	50	24	66
2008	CR-04	12	16	25	23	17	2	5	43	30	618
2008	CR-05	11	22	29	26	8	1	2	35	34	208

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	14	17	23	18	16	5	7	39	35	482
2017	CR-03	12	15	15	19	23	8	8	50	32	26
2017	CR-04	14	16	22	17	16	6	9	39	35	278
2017	CR-05	13	19	26	21	15	2	4	38	34	170
2014	CR	17	18	24	19	11	3	7	34	39	627
2014	CR-03	14	21	21	14	19	5	7	37	40	43
2014	CR-04	16	19	24	18	12	3	8	34	39	364
2014	CR-05	19	16	26	21	8	3	7	33	38	215
2011	CR	16	16	23	19	15	4	8	39	36	822
2011	CR-03	14	14	19	17	22	2	13	45	33	64
2011	CR-04	16	15	22	18	16	5	9	39	36	500
2011	CR-05	17	18	24	20	13	2	5	36	38	253
2008	CR	17	20	24	17	13	4	5	33	41	906
2008	CR-03	25	17	15	20	15	3	5	38	45	65
2008	CR-04	16	19	24	17	14	4	6	34	39	618
2008	CR-05	17	22	27	18	8	6	2	28	42	209

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	13	14	29	19	13	4	7	37	31	484
2017	CR-03	4	12	15	31	15	12	12	60	20	26
2017	CR-04	15	15	29	18	12	4	8	34	33	278
2017	CR-05	12	13	31	20	15	2	6	38	28	172
2014	CR	14	25	28	15	8	3	7	26	44	628
2014	CR-03	4	20	26	9	22	11	7	38	30	44
2014	CR-04	16	27	25	15	6	3	7	24	49	365
2014	CR-05	12	23	34	16	8	1	6	26	38	214

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	70	13	8	1	1	0	6	88	3	488
2017	CR-03	66	15	11	0	0	0	7	88	0	27
2017	CR-04	69	14	7	2	1	0	6	89	3	280
2017	CR-05	72	12	9	1	1	0	5	88	2	173
2014	CR	68	13	7	3	2	0	7	87	5	630
2014	CR-03	70	20	4	0	2	0	4	93	2	44
2014	CR-04	68	13	6	4	1	0	9	88	5	366
2014	CR-05	69	12	10	3	2	0	3	85	5	215
2011	CR	72	12	6	3	2	1	5	89	5	826
2011	CR-03	67	16	6	3	0	1	6	90	3	67
2011	CR-04	74	10	5	3	2	0	6	90	5	501
2011	CR-05	69	13	9	2	2	1	4	87	4	253
2008	CR	69	11	6	3	3	1	8	87	6	910
2008	CR-03	64	11	8	2	5	2	11	84	7	66
2008	CR-04	68	11	7	3	3	0	7	86	7	620
2008	CR-05	74	10	3	3	2	1	7	92	5	210

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	24	27	19	12	10	4	4	55	24	487
2017	CR-03	19	30	7	22	7	4	11	57	34	27
2017	CR-04	25	26	19	11	8	5	4	57	22	280
2017	CR-05	24	27	18	13	13	3	3	54	27	172
2014	CR	24	28	16	11	15	3	3	56	27	630
2014	CR-03	31	38	11	7	4	4	4	76	12	44
2014	CR-04	25	29	16	10	14	2	4	58	25	366
2014	CR-05	21	24	19	13	17	4	1	48	32	215

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	30	12	8	11	1	0	69	18	487
2017	CR-03	25	26	22	15	7	4	0	54	23	27
2017	CR-04	40	31	11	6	10	1	0	72	17	280
2017	CR-05	40	28	12	9	11	0	0	68	20	173
2014	CR	35	29	11	12	11	1	0	65	24	629
2014	CR-03	46	29	7	11	2	2	2	78	14	43
2014	CR-04	35	29	11	13	11	0	0	64	24	366
2014	CR-05	33	31	12	12	12	1	0	64	24	215

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	31	12	12	11	2	1	64	24	488
2017	CR-03	30	29	11	22	4	4	0	61	27	27
2017	CR-04	32	33	12	9	10	3	2	68	20	280
2017	CR-05	29	30	10	17	13	1	1	60	30	173
2014	CR	24	34	15	14	9	3	1	60	25	630
2014	CR-03	24	31	18	16	4	7	0	59	21	44
2014	CR-04	28	35	14	11	9	2	1	65	21	366
2014	CR-05	18	34	16	19	11	2	0	53	30	215
2011	CR	29	35	13	13	9	2	0	65	22	828
2011	CR-03	34	28	13	15	6	3	0	65	22	67
2011	CR-04	32	34	13	11	7	3	1	68	18	500
2011	CR-05	21	38	12	15	13	0	0	60	29	256
2008	CR	28	35	13	12	9	2	1	65	22	913
2008	CR-03	29	32	20	6	9	3	2	63	16	66
2008	CR-04	29	36	13	10	9	2	1	67	20	623
2008	CR-05	23	33	14	19	10	1	0	57	29	210

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	27	19	17	10	13	13	1	53	27	488
2017	CR-03	15	19	22	15	11	15	4	41	31	27
2017	CR-04	26	20	18	10	14	11	1	52	27	281
2017	CR-05	29	19	14	11	12	14	1	56	27	173
2014	CR	20	25	20	13	14	8	1	49	30	629
2014	CR-03	18	22	18	11	14	16	0	48	30	43
2014	CR-04	23	23	20	11	13	9	1	52	26	366
2014	CR-05	14	29	20	17	15	5	0	45	34	215
2011	CR	25	28	14	12	13	7	1	58	27	830
2011	CR-03	25	28	16	18	7	4	0	56	27	67
2011	CR-04	26	27	14	10	13	10	1	60	25	501
2011	CR-05	24	30	13	15	15	3	0	56	31	257
2008	CR	30	27	14	12	11	6	1	61	25	913
2008	CR-03	27	23	20	15	12	2	2	52	28	66
2008	CR-04	31	28	11	10	12	7	1	64	23	623
2008	CR-05	26	24	19	15	10	4	1	53	27	210

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	14	21	16	15	14	17	2	44	36	488
2017	CR-03	18	30	22	7	7	11	4	56	18	27
2017	CR-04	15	21	17	13	11	20	3	47	31	280
2017	CR-05	12	19	14	20	19	15	1	37	46	173
2014	CR	11	19	19	15	21	13	1	35	43	629
2014	CR-03	15	20	16	16	15	18	0	43	38	44
2014	CR-04	13	21	18	14	19	14	2	40	39	365
2014	CR-05	7	17	20	19	25	12	0	28	49	215

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	38	34	10	11	6	0	72	17	488
2017	CR-03	25	45	15	15	0	0	70	15	27
2017	CR-04	41	33	9	11	6	0	74	16	280
2017	CR-05	35	36	11	10	8	0	71	18	173
2014	CR	35	38	10	9	7	0	73	16	630
2014	CR-03	43	35	11	4	4	2	80	9	44
2014	CR-04	37	39	8	11	6	0	75	17	366
2014	CR-05	30	39	14	8	9	0	69	17	215

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	27	14	7	7	0	1	72	14	490
2017	CR-03	37	41	19	4	0	0	0	78	4	27
2017	CR-04	47	25	15	6	5	1	2	74	11	282
2017	CR-05	41	29	10	9	10	0	1	70	20	173
2014	CR	39	33	12	8	6	1	0	73	15	629
2014	CR-03	40	36	13	9	2	0	0	76	11	44
2014	CR-04	40	35	11	7	6	1	1	76	13	365
2014	CR-05	36	31	14	10	8	0	0	67	18	215
2011	CR	39	31	12	7	9	1	1	71	17	829
2011	CR-03	46	28	12	4	6	3	0	77	11	67
2011	CR-04	41	31	11	7	9	1	1	73	17	501
2011	CR-05	33	32	15	9	10	0	1	66	19	256
2008	CR	37	33	11	9	9	0	1	70	18	911
2008	CR-03	42	34	9	2	12	0	2	77	14	65
2008	CR-04	39	32	10	9	9	0	1	72	18	622
2008	CR-05	30	32	17	11	8	0	1	64	19	210

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	27	12	6	6	2	1	76	12	490
2017	CR-03	40	34	15	7	0	4	0	77	8	27
2017	CR-04	50	24	11	5	6	2	2	77	11	282
2017	CR-05	41	33	12	7	7	1	0	74	14	173
2014	CR	41	28	15	6	6	2	1	72	13	630
2014	CR-03	35	36	27	0	2	0	0	71	2	44
2014	CR-04	44	27	14	6	5	2	1	73	12	366
2014	CR-05	39	29	14	8	8	2	0	69	17	215
2011	CR	41	29	12	6	9	2	1	72	15	829
2011	CR-03	47	30	12	5	3	3	0	80	8	66
2011	CR-04	45	27	10	6	9	2	1	73	16	501
2011	CR-05	35	33	16	7	10	0	0	68	16	257
2008	CR	41	28	12	8	9	2	0	71	17	910
2008	CR-03	47	26	8	11	8	2	0	74	18	66
2008	CR-04	43	28	11	7	8	2	0	73	16	621
2008	CR-05	33	30	14	10	11	1	0	64	21	209

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	28	12	7	7	1	1	74	14	490
2017	CR-03	33	37	15	11	0	4	0	73	12	27
2017	CR-04	47	27	12	5	7	1	1	76	13	282
2017	CR-05	42	28	11	10	7	2	0	72	17	173
2014	CR	40	34	9	9	7	0	0	74	17	630
2014	CR-03	38	37	11	11	2	0	0	75	13	44
2014	CR-04	42	32	10	8	7	1	0	74	16	366
2014	CR-05	37	35	8	11	8	0	0	73	19	215
2011	CR	40	32	10	8	9	1	1	73	17	828
2011	CR-03	45	36	8	2	8	2	0	83	9	66
2011	CR-04	43	31	8	8	9	1	1	75	17	500
2011	CR-05	35	32	14	9	9	0	1	68	18	257
2008	CR	39	32	11	8	9	1	1	72	17	909
2008	CR-03	42	30	11	8	9	0	0	73	17	66
2008	CR-04	40	32	10	8	9	1	1	73	17	621
2008	CR-05	33	34	15	9	8	1	0	67	18	208

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	79	11	4	1	1	0	4	94	2	489
2017	CR-03	66	22	7	0	0	0	4	92	0	27
2017	CR-04	79	11	3	1	1	0	4	94	2	281
2017	CR-05	82	10	3	1	0	0	4	96	1	173
2014	CR	77	12	4	1	1	0	5	93	3	630
2014	CR-03	87	9	2	0	0	0	2	98	0	44
2014	CR-04	73	14	4	2	1	0	6	93	3	366
2014	CR-05	79	10	5	0	1	0	4	93	2	215
2011	CR	77	11	4	1	1	1	5	93	2	822
2011	CR-03	77	11	5	2	0	0	6	93	2	65
2011	CR-04	79	9	3	2	1	1	5	94	3	498
2011	CR-05	72	13	7	1	1	1	4	90	2	254
2008	CR	78	8	3	2	2	0	6	92	4	910
2008	CR-03	79	9	3	3	0	0	6	94	3	66
2008	CR-04	78	7	4	2	2	1	5	91	5	621
2008	CR-05	78	11	1	0	2	0	7	96	3	209

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	45	23	10	6	8	4	5	75	14	488
2017	CR-03	37	34	18	0	7	4	0	74	8	27
2017	CR-04	48	23	10	6	6	4	4	76	13	281
2017	CR-05	41	24	8	6	10	4	7	73	18	172
2014	CR	43	21	9	4	11	4	8	73	17	630
2014	CR-03	46	11	9	4	7	7	16	74	14	44
2014	CR-04	45	22	7	4	11	5	7	75	17	366
2014	CR-05	41	22	11	4	13	4	7	70	18	215
2011	CR	40	24	10	7	12	2	4	69	21	828
2011	CR-03	49	24	9	6	6	3	3	78	13	67
2011	CR-04	44	22	9	6	12	2	5	71	19	500
2011	CR-05	32	29	10	10	15	1	3	64	26	256

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	50	27	10	5	8	0	1	77	12	487
2017	CR-03	29	45	11	0	11	4	0	77	12	27
2017	CR-04	53	27	9	5	6	0	0	81	10	280
2017	CR-05	49	24	10	5	10	0	1	74	15	172

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	52	25	11	2	6	3	1	80	9	488
2017	CR-03	29	37	7	7	11	7	0	72	20	27
2017	CR-04	54	26	9	2	5	3	1	83	7	280
2017	CR-05	53	21	13	2	8	2	1	77	10	173

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	49	25	13	4	8	0	0	75	12	488
2017	CR-03	37	34	15	4	11	0	0	70	15	27
2017	CR-04	53	26	10	4	7	0	0	79	11	281
2017	CR-05	47	24	16	4	9	0	1	71	13	173
2014	CR	47	27	13	7	7	0	0	74	13	628
2014	CR-03	46	22	22	7	2	0	0	69	9	44
2014	CR-04	49	29	9	6	6	1	0	78	13	364
2014	CR-05	44	24	17	7	7	0	0	68	14	215

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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	30	29	18	9	6	7	1	64	16	489
2017	CR-03	30	26	18	7	0	19	0	69	9	27
2017	CR-04	31	29	17	9	6	7	1	66	16	281
2017	CR-05	31	29	19	11	6	4	1	63	17	173
2014	CR	24	32	19	8	8	9	1	62	17	630
2014	CR-03	33	36	11	2	2	13	2	82	5	44
2014	CR-04	24	33	18	7	8	8	1	63	16	366
2014	CR-05	23	29	21	11	8	9	0	57	20	215
2011	CR	26	29	17	8	10	7	1	61	20	828
2011	CR-03	22	42	16	4	1	9	4	74	7	67
2011	CR-04	29	28	15	9	10	8	1	63	21	501
2011	CR-05	22	29	22	8	11	7	0	56	21	255

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	26	20	10	8	6	1	59	19	489
2017	CR-03	26	26	19	7	0	18	4	67	10	27
2017	CR-04	30	24	22	9	8	6	1	58	18	282
2017	CR-05	30	27	16	12	10	4	1	60	23	172
2014	CR	23	29	20	12	11	5	1	55	25	629
2014	CR-03	26	29	24	11	4	4	0	58	16	44
2014	CR-04	24	29	20	11	11	5	1	56	23	366
2014	CR-05	20	30	19	15	12	4	0	52	28	214
2011	CR	26	30	17	10	12	4	0	59	23	827
2011	CR-03	31	33	16	9	3	6	1	69	13	67
2011	CR-04	29	29	16	10	11	4	1	60	23	501
2011	CR-05	20	33	18	10	16	3	0	55	27	255
2008	CR	29	34	14	9	10	3	1	66	20	911
2008	CR-03	29	26	24	11	9	2	0	55	20	66
2008	CR-04	31	33	12	9	10	3	1	67	20	622
2008	CR-05	24	38	18	8	10	2	1	64	18	209

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	23	25	22	12	9	9	1	53	23	488
2017	CR-03	15	22	19	14	4	22	4	50	24	27
2017	CR-04	23	27	22	11	8	8	1	55	21	281
2017	CR-05	23	24	21	13	10	8	1	52	25	172
2014	CR	18	28	19	14	12	8	1	50	29	629
2014	CR-03	17	36	18	11	9	9	0	58	22	44
2014	CR-04	21	29	17	12	13	8	1	54	27	366
2014	CR-05	14	25	23	18	12	7	0	43	33	214
2011	CR	18	33	18	12	10	8	0	55	25	827
2011	CR-03	25	33	21	7	1	10	1	66	10	67
2011	CR-04	20	31	18	11	10	9	0	57	23	498
2011	CR-05	11	37	17	16	13	6	1	51	31	257
2008	CR	21	31	18	12	10	8	0	56	24	910
2008	CR-03	22	29	17	11	14	8	0	55	27	65
2008	CR-04	21	32	17	11	10	8	0	58	23	621
2008	CR-05	18	30	18	16	10	7	1	52	28	210

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	25	22	20	10	13	9	0	52	26	487
2017	CR-03	19	26	19	7	7	18	4	57	19	27
2017	CR-04	26	22	20	11	13	9	0	52	26	279
2017	CR-05	24	24	18	10	15	8	1	53	27	173
2014	CR	19	24	18	14	15	9	1	47	32	630
2014	CR-03	22	24	20	11	9	13	0	54	23	44
2014	CR-04	20	23	18	13	14	10	1	49	31	366
2014	CR-05	16	25	18	16	18	7	0	44	36	215
2011	CR	18	30	16	13	13	10	1	53	29	827
2011	CR-03	24	34	21	4	6	9	1	65	12	67
2011	CR-04	20	28	15	13	13	10	0	54	29	498
2011	CR-05	12	32	17	13	16	9	1	49	33	257
2008	CR	22	29	16	11	11	11	0	57	25	911
2008	CR-03	20	26	17	14	8	15	0	55	25	65
2008	CR-04	23	28	15	11	12	11	0	58	25	622
2008	CR-05	18	29	20	12	11	9	1	52	25	210

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	23	26	16	13	14	7	1	54	29	489
2017	CR-03	22	26	22	4	11	11	4	57	17	27
2017	CR-04	25	24	17	13	13	7	1	53	28	281
2017	CR-05	22	30	12	14	16	5	1	55	32	173
2014	CR	18	29	18	16	13	5	1	50	31	630
2014	CR-03	18	33	22	11	7	9	0	56	19	44
2014	CR-04	19	29	19	16	12	5	1	50	29	366
2014	CR-05	18	29	15	17	16	5	0	49	35	215
2011	CR	19	32	15	16	14	4	0	53	31	826
2011	CR-03	22	40	21	7	4	4	0	66	13	67
2011	CR-04	22	30	14	17	14	4	0	54	32	498
2011	CR-05	13	33	17	17	16	3	0	48	35	256
2008	CR	19	33	16	15	12	4	0	55	28	911
2008	CR-03	18	38	15	8	14	6	2	61	23	66
2008	CR-04	20	33	16	16	11	4	0	55	28	622
2008	CR-05	17	33	15	17	13	4	0	53	31	210

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	36	18	7	7	3	0	67	14	490
2017	CR-03	18	56	15	7	0	4	0	77	8	27
2017	CR-04	32	34	17	7	7	3	0	68	14	282
2017	CR-05	28	36	19	7	7	3	1	66	14	173
2014	CR	24	40	18	6	6	4	1	67	13	630
2014	CR-03	26	54	9	4	2	4	0	84	7	44
2014	CR-04	26	39	19	5	7	4	1	68	12	366
2014	CR-05	21	39	20	9	7	4	0	63	16	215
2011	CR	29	37	18	7	6	2	1	68	14	829
2011	CR-03	34	36	19	4	1	4	0	73	6	67
2011	CR-04	31	36	17	8	5	2	1	69	14	502
2011	CR-05	24	40	18	8	8	2	0	65	16	255

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	39	12	3	3	3	0	81	6	489
2017	CR-03	40	41	11	0	0	7	0	88	0	27
2017	CR-04	42	37	11	3	3	3	0	82	6	281
2017	CR-05	35	43	12	3	3	3	1	81	7	173
2014	CR	35	40	13	4	3	4	1	79	7	629
2014	CR-03	37	36	13	0	4	9	0	81	5	44
2014	CR-04	38	37	16	3	2	3	1	78	5	365
2014	CR-05	30	45	9	6	3	5	2	81	9	215
2011	CR	37	36	14	4	2	6	0	78	7	828
2011	CR-03	43	37	13	1	1	3	0	83	3	67
2011	CR-04	41	33	13	5	2	7	0	79	7	500
2011	CR-05	30	43	15	5	3	4	0	76	9	256

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	34	12	7	7	4	2	73	14	489
2017	CR-03	48	30	7	7	4	4	0	81	12	27
2017	CR-04	36	36	11	6	6	4	2	76	12	281
2017	CR-05	34	31	13	9	7	4	1	69	18	173
2014	CR	31	37	14	7	6	4	2	72	14	629
2014	CR-03	37	43	7	4	0	7	2	88	5	44
2014	CR-04	33	35	15	8	5	4	1	71	13	365
2014	CR-05	26	40	13	7	7	5	2	70	16	215
2011	CR	31	35	12	8	7	4	2	70	17	829
2011	CR-03	30	46	9	6	1	4	3	82	8	67
2011	CR-04	35	31	13	8	7	5	2	70	16	501
2011	CR-05	23	39	12	9	10	4	2	66	20	257
2008	CR	32	33	12	9	7	5	1	70	17	912
2008	CR-03	25	42	14	8	8	3	2	69	16	65
2008	CR-04	34	32	11	9	7	6	1	71	17	623
2008	CR-05	30	35	13	10	7	3	1	68	18	210

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	21	29	21	11	10	6	1	55	23	487
2017	CR-03	26	29	22	7	7	7	0	60	16	27
2017	CR-04	22	33	19	10	10	6	1	59	21	280
2017	CR-05	19	24	23	15	10	6	3	48	27	173
2014	CR	18	29	23	9	9	9	2	53	21	627
2014	CR-03	16	33	27	9	2	9	4	56	13	44
2014	CR-04	19	29	24	11	9	8	1	53	21	363
2014	CR-05	16	29	23	8	11	10	3	52	22	215
2011	CR	15	30	24	11	10	8	3	50	24	828
2011	CR-03	11	29	41	6	5	5	5	43	12	66
2011	CR-04	16	28	23	11	11	8	3	49	25	501
2011	CR-05	14	36	19	13	9	8	1	55	24	256

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	21	22	16	11	18	9	3	48	33	488
2017	CR-03	22	15	22	11	18	11	0	42	33	27
2017	CR-04	23	22	14	11	18	9	3	51	34	281
2017	CR-05	17	23	18	11	17	9	4	46	33	173
2014	CR	15	18	19	17	19	11	2	37	41	628
2014	CR-03	24	13	13	18	18	11	2	43	41	44
2014	CR-04	15	19	18	17	19	11	2	39	41	365
2014	CR-05	12	18	22	16	20	10	2	34	41	214
2011	CR	15	22	18	13	18	11	4	43	36	828
2011	CR-03	17	33	14	12	9	9	6	59	25	66
2011	CR-04	17	20	16	12	19	11	4	43	37	500
2011	CR-05	12	23	21	14	18	10	2	39	36	257

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	63	17	9	2	1	1	6	87	3	486
2017	CR-03	70	19	7	0	0	0	4	92	0	27
2017	CR-04	64	16	9	3	1	2	6	87	4	279
2017	CR-05	62	21	8	1	2	1	6	88	3	172
2014	CR	61	18	9	2	1	2	8	87	3	630
2014	CR-03	55	13	7	2	0	9	13	89	3	44
2014	CR-04	61	18	7	2	1	1	8	88	4	366
2014	CR-05	61	18	11	1	1	1	6	86	3	215

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	67	17	7	2	1	2	4	89	3	486
2017	CR-03	55	26	4	0	4	7	4	92	4	27
2017	CR-04	67	16	8	2	1	2	4	88	3	280
2017	CR-05	69	17	6	2	2	1	4	90	4	171
2014	CR	64	19	7	1	0	2	6	90	2	628
2014	CR-03	58	24	4	4	0	4	4	90	5	44
2014	CR-04	64	19	7	1	1	2	7	91	2	365
2014	CR-05	66	18	8	1	0	2	5	89	2	214
2011	CR	67	17	7	2	1	2	4	89	4	827
2011	CR-03	71	14	8	3	2	0	3	88	5	66
2011	CR-04	68	16	6	2	1	2	4	90	3	500
2011	CR-05	64	19	6	3	2	1	5	88	5	256
2008	CR	70	15	6	2	1	2	3	90	3	910
2008	CR-03	68	12	11	2	0	0	8	87	2	65
2008	CR-04	69	15	6	2	1	2	3	90	4	621
2008	CR-05	71	18	6	1	1	2	0	91	3	210

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	26	28	15	15	11	3	1	57	27	488
2017	CR-03	26	37	7	19	4	4	4	68	24	27
2017	CR-04	30	26	15	15	11	3	1	57	27	280
2017	CR-05	21	32	15	14	10	5	2	57	26	173
2014	CR	21	27	16	14	18	3	1	50	33	630
2014	CR-03	20	20	20	7	18	11	4	47	29	44
2014	CR-04	22	27	14	14	18	3	1	52	33	366
2014	CR-05	18	27	19	16	18	2	0	47	34	215
2011	CR	24	31	12	15	14	3	1	57	31	827
2011	CR-03	27	33	15	10	10	1	3	63	22	67
2011	CR-04	26	31	10	15	14	3	1	59	31	498
2011	CR-05	20	31	14	18	15	2	0	52	33	257
2008	CR	28	32	14	12	11	2	1	62	24	911
2008	CR-03	24	32	15	11	17	0	2	57	28	66
2008	CR-04	29	32	14	12	10	3	1	63	23	621
2008	CR-05	27	32	16	12	11	1	1	60	24	210

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	22	17	13	22	2	3	45	37	484
2017	CR-03	26	26	4	11	19	7	7	61	35	27
2017	CR-04	22	20	17	15	23	2	3	43	39	278
2017	CR-05	18	25	19	12	20	2	3	46	34	171
2014	CR	13	19	16	14	31	3	3	34	48	628
2014	CR-03	20	16	18	7	22	7	11	43	35	44
2014	CR-04	12	19	15	13	33	4	3	34	50	365
2014	CR-05	14	19	18	17	29	1	2	34	48	214
2011	CR	12	24	15	17	27	3	2	37	47	831
2011	CR-03	19	19	18	13	21	3	6	43	38	67
2011	CR-04	11	25	13	16	30	3	2	38	48	502
2011	CR-05	11	23	19	18	25	2	2	35	45	257
2008	CR	15	32	14	14	20	3	2	49	36	909
2008	CR-03	11	26	12	18	27	0	6	39	48	66
2008	CR-04	16	34	12	15	19	3	2	52	35	620
2008	CR-05	14	29	20	12	22	3	0	45	35	209

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	22	29	22	10	9	6	2	55	21	486
2017	CR-03	18	37	15	19	4	0	7	60	24	27
2017	CR-04	22	29	23	9	10	5	1	55	20	279
2017	CR-05	20	30	20	12	9	8	1	55	22	172

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	41	27	17	4	4	5	2	73	9	486
2017	CR-03	33	34	19	4	0	7	4	75	4	27
2017	CR-04	44	23	18	4	5	4	2	71	10	279
2017	CR-05	40	33	14	3	4	5	1	77	7	172
2014	CR	43	30	14	3	4	4	1	78	8	629
2014	CR-03	51	27	4	7	2	9	0	85	10	44
2014	CR-04	44	30	15	2	5	4	1	77	7	366
2014	CR-05	42	31	15	4	3	4	1	76	7	214

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	31	14	4	5	2	1	77	9	483
2017	CR-03	52	26	7	4	4	7	0	84	8	27
2017	CR-04	45	32	13	3	4	1	1	79	8	278
2017	CR-05	41	30	14	5	6	3	1	73	12	171
2014	CR	41	35	13	5	4	2	1	78	9	629
2014	CR-03	46	25	16	5	2	7	0	76	7	43
2014	CR-04	43	34	12	3	5	1	1	79	8	366
2014	CR-05	36	38	13	7	3	1	1	76	10	215
2011	CR	37	35	13	7	7	2	0	73	14	823
2011	CR-03	33	42	12	8	3	2	0	77	11	66
2011	CR-04	41	32	11	7	6	3	0	75	13	495
2011	CR-05	28	38	16	8	8	2	0	68	16	257

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	48	31	10	5	6	1	0	79	11	485
2017	CR-03	52	34	7	7	0	0	0	85	7	27
2017	CR-04	48	31	10	4	6	1	0	79	10	278
2017	CR-05	48	31	8	6	5	1	0	80	12	172
2014	CR	44	36	9	6	4	0	0	81	10	629
2014	CR-03	55	31	2	4	2	2	2	91	7	44
2014	CR-04	46	34	10	7	3	1	0	80	10	365
2014	CR-05	42	38	11	5	4	0	0	80	9	215
2011	CR	43	35	10	6	6	0	0	77	12	826
2011	CR-03	49	30	12	4	3	1	0	80	8	67
2011	CR-04	46	33	10	4	6	0	0	79	11	497
2011	CR-05	35	38	11	8	8	0	0	73	16	257
2008	CR	41	35	11	7	6	0	0	77	13	912
2008	CR-03	36	33	14	11	6	0	0	70	17	66
2008	CR-04	42	36	10	6	5	0	0	78	12	623
2008	CR-05	40	33	12	7	7	0	0	74	14	210

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	30	17	9	7	1	67	16	484
2017	CR-03	45	30	4	14	4	4	77	19	27
2017	CR-04	37	30	18	7	7	0	67	14	277
2017	CR-05	33	30	17	10	8	1	64	18	172
2014	CR	28	32	17	10	12	1	62	22	628
2014	CR-03	42	31	16	4	7	0	73	11	44
2014	CR-04	29	35	16	10	10	1	64	20	366
2014	CR-05	25	29	18	10	15	2	56	26	213
2011	CR	32	31	18	8	9	1	64	18	829
2011	CR-03	39	31	24	6	0	0	70	6	67
2011	CR-04	35	30	16	8	10	2	66	18	501
2011	CR-05	24	35	19	10	11	1	60	21	256

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	33	16	7	7	1	0	70	13	485
2017	CR-03	41	37	11	0	7	4	0	81	8	27
2017	CR-04	36	34	15	6	8	0	0	71	14	279
2017	CR-05	35	33	18	9	4	1	1	69	13	171
2014	CR	28	35	14	12	10	1	0	64	22	630
2014	CR-03	37	38	11	7	7	0	0	75	13	44
2014	CR-04	28	36	15	11	9	1	0	65	20	366
2014	CR-05	25	34	12	14	13	1	0	60	27	215
2011	CR	32	35	15	8	10	1	0	67	18	829
2011	CR-03	40	40	13	3	3	0	0	81	6	67
2011	CR-04	35	32	15	8	10	1	0	68	18	500
2011	CR-05	24	39	16	9	12	1	0	63	21	257
2008	CR	34	37	12	10	8	1	0	71	18	911
2008	CR-03	35	33	15	8	9	0	0	68	17	66
2008	CR-04	36	37	10	9	8	1	0	73	17	622
2008	CR-05	28	37	16	12	6	0	0	65	19	210

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	22	20	8	12	5	0	58	21	485
2017	CR-03	37	26	7	4	18	7	0	68	23	27
2017	CR-04	33	23	19	8	13	4	0	59	21	279
2017	CR-05	33	19	22	8	11	7	0	57	20	171
2014	CR	29	23	19	10	15	4	1	54	26	630
2014	CR-03	31	27	22	9	4	4	2	62	14	44
2014	CR-04	29	23	20	10	14	4	1	54	25	366
2014	CR-05	27	22	18	11	18	4	0	51	30	215
2011	CR	30	21	18	12	13	5	1	54	27	826
2011	CR-03	33	32	18	6	3	6	2	70	10	66
2011	CR-04	33	19	18	12	13	5	1	55	26	500
2011	CR-05	23	20	20	16	14	7	0	46	32	255
2008	CR	26	27	16	11	12	6	1	58	25	911
2008	CR-03	23	27	20	15	9	5	2	53	26	66
2008	CR-04	28	27	15	10	13	6	1	59	25	622
2008	CR-05	21	30	20	12	10	6	1	55	24	210

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CR	32	31	37	487
2017	CR-03	18	45	37	27
2017	CR-04	38	27	35	281
2017	CR-05	25	36	40	173
2014	CR	31	31	37	630
2014	CR-03	11	51	38	44
2014	CR-04	34	29	37	366
2014	CR-05	31	30	39	215
2011	CR	33	30	37	829
2011	CR-03	22	39	39	67
2011	CR-04	36	30	34	502
2011	CR-05	29	29	43	255

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CR	11	33	29	5	15	8	155
2017	CR-04	10	34	27	5	18	8	106
2017	CR-05	14	35	35	2	5	9	43
2014	CR	9	25	46	6	9999	14	196
2014	CR-04	10	25	44	6	9999	15	124
2014	CR-05	7	28	49	4	9999	12	66
2011	CR	10	28	45	7	9999	10	270
2011	CR-03	33	13	27	7	9999	20	15
2011	CR-04	9	28	45	4	9999	13	179
2011	CR-05	5	30	51	14	9999	0	73

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	24	76	485
2017	CR-03	37	63	27
2017	CR-04	21	79	280
2017	CR-05	28	72	172
2014	CR	24	76	627
2014	CR-03	15	85	44
2014	CR-04	23	77	364
2014	CR-05	28	72	214

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CR	65	118
2017	CR-03	80	10
2017	CR-04	62	58
2017	CR-05	66	49
2014	CR	53	152
2014	CR-04	41	84
2014	CR-05	68	60

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CR	53	118
2017	CR-04	55	58
2017	CR-05	52	49
2014	CR	63	152
2014	CR-04	70	84
2014	CR-05	55	60

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CR	4	118
2017	CR-03	0	10
2014	CR-04	0	84

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CR-03	10
2014	CR	152
2014	CR-04	84
2014	CR-05	60

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CR	9	118
2017	CR-05	10	49
2014	CR	4	152

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CR	18	118
2017	CR-03	0	10
2017	CR-04	15	58
2017	CR-05	25	49
2014	CR	9	152
2014	CR-05	15	60

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	0	118
2017	CR-03	0	10
2017	CR-04	0	58
2017	CR-05	0	49
2014	CR	3	152

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CR	46	118
2017	CR-03	50	10
2017	CR-04	50	58
2017	CR-05	40	49
2014	CR	42	152
2014	CR-04	41	84
2014	CR-05	45	60

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CR	34	118
2017	CR-04	33	58
2017	CR-05	36	49
2014	CR	45	152
2014	CR-04	49	84
2014	CR-05	40	60

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	CR	49	118
2017	CR-04	50	58
2017	CR-05	49	49
2014	CR	50	152
2014	CR-04	43	84
2014	CR-05	59	60

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CR	28	118
2017	CR-04	26	58
2017	CR-05	36	49
2014	CR	38	152
2014	CR-04	38	84
2014	CR-05	40	60

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CR	35	118
2017	CR-04	43	58
2017	CR-05	26	49
2014	CR	26	152
2014	CR-04	25	84
2014	CR-05	27	60

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CR	55	118
2017	CR-03	50	10
2017	CR-04	60	58
2017	CR-05	51	49
2014	CR	54	152
2014	CR-04	47	84
2014	CR-05	67	60

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	CR	34	118
2017	CR-04	35	58
2017	CR-05	31	49
2014	CR	36	152
2014	CR-04	36	84
2014	CR-05	40	60

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	CR	118
2017	CR-03	10
2017	CR-04	58
2017	CR-05	49

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	CR	8	118
2017	CR-03	0	10
2017	CR-04	14	58
2014	CR	7	152
2014	CR-05	10	60

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	CR	9	118
2017	CR-04	11	58
2014	CR	15	152
2014	CR-04	11	84
2014	CR-05	20	60

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CR	43	118
2017	CR-04	47	58
2017	CR-05	44	49
2014	CR	49	152
2014	CR-04	49	84
2014	CR-05	49	60

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	CR	36	118
2017	CR-04	45	58
2017	CR-05	27	49
2014	CR	32	152
2014	CR-04	28	84
2014	CR-05	37	60

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	18	118
2017	CR-03	0	10
2017	CR-04	19	58
2017	CR-05	20	49
2014	CR	20	152
2014	CR-04	21	84
2014	CR-05	22	60

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CR	55	118
2017	CR-03	50	10
2017	CR-04	60	58
2017	CR-05	49	49
2014	CR	47	152
2014	CR-04	44	84
2014	CR-05	55	60

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	CR	23	118
2017	CR-03	0	10
2017	CR-04	33	58
2017	CR-05	16	49
2014	CR	24	152
2014	CR-04	17	84
2014	CR-05	35	60

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CR-03	0	10
2014	CR	7	152
2014	CR-04	6	84
2014	CR-05	10	60

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CR	27	118
2017	CR-04	23	58
2017	CR-05	30	49
2014	CR	24	152
2014	CR-04	22	84
2014	CR-05	29	60

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CR	8	118
2017	CR-03	0	10
2017	CR-04	11	58
2014	CR	13	152
2014	CR-04	10	84
2014	CR-05	20	60

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CR	8	118
2017	CR-05	10	49
2014	CR	7	152
2014	CR-05	10	60

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CR	8	118
2017	CR-04	8	58
2014	CR	10	152
2014	CR-04	11	84

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	4	118
2017	CR-03	0	10
2014	CR	8	152
2014	CR-04	11	84

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CR	28	118
2017	CR-04	24	58
2017	CR-05	31	49
2014	CR	28	152
2014	CR-04	26	84
2014	CR-05	27	60

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CR	13	109
2017	CR-04	16	55
2017	CR-05	12	44
2014	CR	15	141
2014	CR-04	14	79
2014	CR-05	14	54

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CR	20	109
2017	CR-04	22	55
2017	CR-05	16	44
2014	CR	14	141
2014	CR-04	14	79
2014	CR-05	13	54

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CR	12	109
2017	CR-05	20	44
2014	CR	7	141
2014	CR-04	6	79

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CR	7	109
2017	CR-04	9	55
2014	CR	6	141

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CR	8	109
2017	CR-05	12	44
2014	CR	12	141
2014	CR-04	13	79
2014	CR-05	11	54

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR	11	109
2017	CR-04	13	55
2014	CR	10	141
2014	CR-04	9	79
2014	CR-05	13	54

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR	14	109
2017	CR-04	20	55
2014	CR	11	141
2014	CR-04	9	79
2014	CR-05	13	54

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CR	13	109
2017	CR-04	14	55
2014	CR	14	141
2014	CR-04	14	79
2014	CR-05	13	54

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CR	13	109
2017	CR-04	20	55
2014	CR	9	141
2014	CR-04	9	79
2014	CR-05	11	54

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CR	18	109
2017	CR-04	27	55
2017	CR-05	12	44
2014	CR	21	141
2014	CR-04	23	79
2014	CR-05	20	54

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CR	11	109
2017	CR-04	16	55
2014	CR	8	141
2014	CR-04	8	79
2014	CR-05	11	54

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CR	39	109
2017	CR-04	46	55
2017	CR-05	36	44
2014	CR	45	141
2014	CR-04	45	79
2014	CR-05	46	54

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	55
2014	CR-04	0	79

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CR	49	109
2017	CR-04	51	55
2017	CR-05	50	44
2014	CR	48	141
2014	CR-04	42	79
2014	CR-05	56	54

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	11	109
2017	CR-05	12	44
2014	CR	14	141
2014	CR-04	9	79
2014	CR-05	24	54

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	92	8	119
2017	CR-03	100	0	10
2017	CR-04	90	10	59
2017	CR-05	93	7	49

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	19	16	23	6	10	20	6	47	22	489
2017	CR-03	19	30	15	7	7	22	0	62	19	27
2017	CR-04	20	17	20	6	10	20	7	50	22	281
2017	CR-05	19	12	26	7	10	20	6	41	24	173
2014	CR	16	18	19	7	10	24	7	49	24	630
2014	CR-03	22	20	20	2	4	22	9	61	10	44
2014	CR-04	16	18	19	7	8	23	8	50	22	366
2014	CR-05	15	17	19	8	13	24	4	44	29	215

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	27	19	6	9	7	2	63	16	489
2017	CR-03	37	30	15	4	7	7	0	72	11	27
2017	CR-04	31	27	19	5	8	8	2	64	15	281
2017	CR-05	30	28	19	6	9	6	2	62	17	173
2014	CR	26	27	17	7	8	13	2	62	18	630
2014	CR-03	35	22	20	7	2	13	0	67	10	44
2014	CR-04	26	28	15	9	6	13	3	64	18	366
2014	CR-05	24	26	19	5	12	12	1	58	19	215
2011	CR	33	31	15	8	8	5	0	68	16	825
2011	CR-03	37	37	12	4	1	7	0	81	6	67
2011	CR-04	35	28	15	8	8	6	0	67	17	498
2011	CR-05	29	36	15	9	8	3	0	67	17	255

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	28	46	12	5	4	3	3	78	9	487
2017	CR-03	25	60	11	4	0	0	0	85	4	27
2017	CR-04	27	45	12	5	3	4	3	78	9	280
2017	CR-05	30	46	11	4	5	2	2	79	10	172
2014	CR	20	52	15	6	2	4	2	76	9	630
2014	CR-03	9	53	20	4	2	7	4	70	8	44
2014	CR-04	20	53	13	7	2	3	2	77	9	366
2014	CR-05	21	49	16	6	2	4	1	75	9	215
2011	CR	23	53	12	7	3	2	1	78	10	829
2011	CR-03	19	55	12	6	1	3	3	79	8	67
2011	CR-04	25	49	12	7	3	1	2	77	11	501
2011	CR-05	21	59	11	6	2	2	0	81	8	256
2008	CR	19	45	14	10	5	5	2	69	16	913
2008	CR-03	20	42	20	5	5	3	6	68	10	66
2008	CR-04	20	42	14	11	5	5	2	67	18	623
2008	CR-05	17	54	11	9	3	5	2	76	12	210

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	15	23	25	5	5	21	6	53	13	485
2017	CR-03	15	26	30	4	4	18	4	52	10	27
2017	CR-04	17	22	26	4	4	21	6	53	11	278
2017	CR-05	12	26	23	6	5	23	5	53	16	172
2014	CR	9	21	27	7	7	21	8	43	19	630
2014	CR-03	13	13	20	11	9	29	4	40	30	44
2014	CR-04	8	24	25	6	7	22	8	46	18	366
2014	CR-05	10	18	31	7	7	19	9	37	19	215
2011	CR	12	25	23	8	7	19	7	49	20	827
2011	CR-03	15	36	12	7	9	16	4	64	21	67
2011	CR-04	14	21	23	7	7	20	8	48	20	500
2011	CR-05	7	29	24	9	7	18	5	47	22	255

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	43	28	12	3	2	9	3	81	5	488
2017	CR-03	40	30	15	0	0	15	0	82	0	27
2017	CR-04	44	26	13	2	2	10	3	80	5	281
2017	CR-05	43	33	9	5	2	7	1	82	7	172
2014	CR	33	31	17	4	3	10	2	73	7	630
2014	CR-03	33	43	4	4	2	9	4	87	8	44
2014	CR-04	36	31	15	3	3	9	3	76	7	366
2014	CR-05	29	28	23	5	2	12	1	65	8	215
2011	CR	38	31	12	5	3	10	1	78	9	829
2011	CR-03	38	30	12	5	0	14	2	80	5	66
2011	CR-04	42	27	12	6	3	9	2	78	9	502
2011	CR-05	30	40	12	4	4	10	0	78	9	256
2008	CR	32	31	15	3	2	14	2	76	7	911
2008	CR-03	24	32	21	3	3	11	6	67	7	66
2008	CR-04	35	30	14	2	2	15	2	78	5	621
2008	CR-05	28	36	16	5	3	10	2	72	9	210

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	28	16	4	2	13	2	74	7	487
2017	CR-03	37	30	11	7	0	15	0	79	8	27
2017	CR-04	35	26	15	3	3	16	3	75	7	281
2017	CR-05	34	31	17	6	2	9	1	73	9	172
2014	CR	26	31	19	4	4	14	2	68	9	629
2014	CR-03	28	36	13	0	7	11	4	76	8	44
2014	CR-04	26	32	19	4	3	14	2	69	8	366
2014	CR-05	25	28	21	5	4	16	1	64	11	214
2011	CR	32	30	14	5	5	13	2	72	11	826
2011	CR-03	31	34	13	1	3	15	1	79	5	67
2011	CR-04	35	27	13	5	4	14	2	74	11	497
2011	CR-05	26	35	14	5	7	12	0	70	14	257
2008	CR	29	31	14	6	5	12	4	71	13	911
2008	CR-03	23	26	17	5	11	14	6	60	19	66
2008	CR-04	30	31	13	7	4	13	4	72	13	622
2008	CR-05	28	33	16	6	4	10	2	70	12	209

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	9	91	482
2017	CR-04	8	92	279
2017	CR-05	12	88	172
2014	CR	10	90	626
2014	CR-04	9	91	363
2014	CR-05	13	87	214

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	CR	51	46
2017	CR-04	73	23
2017	CR-05	34	20
2014	CR	47	64
2014	CR-04	53	32
2014	CR-05	43	28

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CR	70	46
2017	CR-04	76	23
2017	CR-05	70	20
2014	CR	77	64
2014	CR-04	65	32
2014	CR-05	86	28

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CR-04	23
2014	CR	64
2014	CR-04	32
2014	CR-05	28

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CR	11	46
2014	CR	9	64

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CR	26	46
2017	CR-04	26	23
2017	CR-05	25	20
2014	CR	11	64

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	CR	32	46
2017	CR-04	44	23
2017	CR-05	24	20
2014	CR	27	64
2014	CR-04	28	32
2014	CR-05	29	28

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	CR	18	46
2017	CR-04	27	23
2014	CR	15	64
2014	CR-04	22	32

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	CR	17	46
2017	CR-04	26	23
2014	CR	17	64
2014	CR-04	19	32

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	CR	19	46
2017	CR-05	24	20
2014	CR	20	64
2014	CR-04	25	32
2014	CR-05	18	28

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	CR	28	46
2017	CR-04	27	23
2017	CR-05	34	20
2014	CR	13	64
2014	CR-04	16	32

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	20
2014	CR-05	0	28

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	20

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	CR	21	46
2017	CR-04	25	23
2014	CR	8	64

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	CR	24	46
2017	CR-04	22	23
2017	CR-05	25	20
2014	CR	17	64
2014	CR-05	25	28

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	CR	46
2017	CR-04	23
2017	CR-05	20

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	CR	29	46
2017	CR-04	36	23
2014	CR	30	64
2014	CR-04	22	32
2014	CR-05	43	28

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	CR	46
2017	CR-04	23
2017	CR-05	20
2014	CR-04	32

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	17	46
2017	CR-04	26	23
2014	CR	34	64
2014	CR-04	31	32
2014	CR-05	32	28

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CR	23	46
2017	CR-04	20	23
2017	CR-05	29	20
2014	CR	19	63
2014	CR-05	29	28

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	CR	10	46
2014	CR	14	63
2014	CR-05	18	28

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Total responses
2017	CR	46
2017	CR-04	23
2017	CR-05	20

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CR	20	46
2017	CR-05	25	20
2014	CR	27	63
2014	CR-04	19	31
2014	CR-05	29	28

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	20
2014	CR	8	63

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	Total responses
2017	CR	46
2017	CR-04	23
2017	CR-05	20

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CR	64	46
2017	CR-04	66	23
2017	CR-05	61	20
2014	CR	52	63
2014	CR-04	61	31
2014	CR-05	46	28

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	18

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CR	22	42
2017	CR-05	28	18
2014	CR	15	55
2014	CR-04	22	27

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	CR-04	21
2014	CR	55
2014	CR-04	27
2014	CR-05	24

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	CR	42
2017	CR-04	21
2017	CR-05	18
2014	CR	55
2014	CR-04	27
2014	CR-05	24

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	CR-04	21
2014	CR	55
2014	CR-04	27
2014	CR-05	24

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR	14	42
2017	CR-04	22	21

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CR	19	42
2014	CR	16	55

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CR	24	42
2017	CR-04	33	21
2014	CR	22	55
2014	CR-04	22	27
2014	CR-05	25	24

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	18
2014	CR	15	55

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CR	48	42
2017	CR-04	58	21
2017	CR-05	45	18
2014	CR	45	55
2014	CR-04	52	27
2014	CR-05	42	24

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	CR	42
2017	CR-04	21
2017	CR-05	18
2014	CR-04	27

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CR	67	42
2017	CR-04	68	21
2017	CR-05	66	18
2014	CR	56	55
2014	CR-04	52	27
2014	CR-05	63	24

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	CR	42
2017	CR-04	21
2017	CR-05	18

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	18
2014	CR	22	55
2014	CR-05	33	24

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	85	15	46
2017	CR-04	83	17	23
2017	CR-05	90	10	20

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	21	15	26	2	5	24	7	52	10	486
2017	CR-03	41	22	19	4	0	14	0	74	4	27
2017	CR-04	21	15	26	2	4	25	7	53	10	280
2017	CR-05	20	12	27	1	6	26	8	49	11	172
2014	CR	18	17	24	3	5	27	6	52	13	630
2014	CR-03	24	13	20	2	2	29	9	61	7	44
2014	CR-04	18	19	22	3	5	27	7	55	12	366
2014	CR-05	18	14	26	3	7	27	6	46	15	215

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	26	18	2	5	11	3	71	9	487
2017	CR-03	52	22	15	0	0	11	0	83	0	27
2017	CR-04	33	26	18	3	5	12	3	70	9	280
2017	CR-05	35	27	17	2	6	9	4	71	9	173
2014	CR	29	26	20	3	4	16	2	67	9	629
2014	CR-03	35	25	22	2	2	13	0	69	5	44
2014	CR-04	30	28	18	2	4	15	2	71	8	365
2014	CR-05	28	22	24	5	5	16	0	60	12	215
2011	CR	38	31	14	5	4	7	0	75	10	826
2011	CR-03	39	33	13	1	1	10	1	81	3	67
2011	CR-04	40	29	14	5	5	7	1	74	10	497
2011	CR-05	35	35	12	6	4	7	0	76	11	257

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	18	21	22	13	22	2	2	41	36	486
2017	CR-03	35	8	19	12	23	4	0	44	36	26
2017	CR-04	16	21	22	13	24	2	3	39	38	280
2017	CR-05	17	25	23	13	19	1	1	43	33	172

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	24	30	21	13	10	0	2	55	24	484
2017	CR-03	34	22	22	18	4	0	0	56	22	27
2017	CR-04	27	29	20	10	11	1	2	57	22	279
2017	CR-05	18	33	21	18	10	0	1	51	28	171

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	30	15	7	7	1	3	70	14	487
2017	CR-03	48	30	11	11	0	0	0	78	11	27
2017	CR-04	39	28	15	7	6	2	4	71	14	280
2017	CR-05	32	33	16	6	9	1	4	68	16	173

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	26	25	17	11	17	2	2	53	29	488
2017	CR-03	29	37	19	4	7	0	4	69	12	27
2017	CR-04	28	24	18	10	15	3	2	55	26	281
2017	CR-05	21	23	17	16	21	1	1	45	37	172

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	55	17	7	2	2	1	16	87	5	481
2017	CR-03	59	15	4	0	0	0	22	95	0	27
2017	CR-04	57	15	6	3	3	1	16	86	7	275
2017	CR-05	51	21	8	1	2	1	16	87	3	171

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	29	18	7	8	0	2	67	15	487
2017	CR-03	52	34	4	4	7	0	0	85	11	27
2017	CR-04	36	28	18	7	9	1	3	66	16	280
2017	CR-05	35	30	20	6	7	0	2	66	14	172

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	28	17	9	7	3	3	65	17	484
2017	CR-03	40	37	15	7	0	0	0	78	7	27
2017	CR-04	31	28	16	10	7	3	5	65	18	277
2017	CR-05	35	27	19	7	7	3	1	65	15	172

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	28	16	11	7	2	3	65	18	483
2017	CR-03	52	26	7	11	4	0	0	78	15	27
2017	CR-04	32	30	15	12	5	3	3	66	18	278
2017	CR-05	33	26	18	9	10	1	3	62	20	170

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	26	18	9	7	2	3	65	17	483
2017	CR-03	63	19	15	0	4	0	0	81	4	27
2017	CR-04	34	27	18	10	7	2	3	64	17	276
2017	CR-05	34	27	18	9	9	2	3	64	18	172

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	31	16	9	6	2	4	68	15	482
2017	CR-03	59	22	7	4	7	0	0	81	11	27
2017	CR-04	32	32	17	9	5	2	3	67	15	276
2017	CR-05	31	30	16	9	7	2	5	66	17	171

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	54	21	11	6	5	1	3	78	11	489
2017	CR-03	70	11	11	4	4	0	0	81	7	27
2017	CR-04	54	22	10	6	4	1	3	79	10	281
2017	CR-05	51	21	12	5	6	1	3	75	12	173

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	63	14	8	5	5	2	4	82	10	485
2017	CR-03	63	22	4	4	7	0	0	85	11	27
2017	CR-04	67	11	7	5	4	2	3	83	9	278
2017	CR-05	56	17	9	4	6	2	5	79	11	172

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	49	26	11	5	5	1	3	78	10	486
2017	CR-03	59	22	7	4	7	0	0	81	11	27
2017	CR-04	53	22	11	4	5	1	3	79	10	279
2017	CR-05	40	34	12	5	5	0	4	77	10	172

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	58	19	8	5	6	1	4	81	11	485
2017	CR-03	63	11	7	7	7	0	4	77	15	27
2017	CR-04	60	20	7	4	5	1	3	83	10	278
2017	CR-05	56	19	9	4	7	1	4	79	12	172

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	59	7	2	1	1	1	30	95	3	487
2017	CR-03	59	7	0	0	4	0	30	95	5	27
2017	CR-04	60	7	1	0	1	1	30	97	2	279
2017	CR-05	58	6	3	1	1	0	31	93	3	173

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	61	20	6	2	2	1	9	89	5	481
2017	CR-03	74	7	4	0	4	0	11	92	4	27
2017	CR-04	63	19	4	2	1	1	9	92	4	276
2017	CR-05	55	22	9	2	3	1	8	84	6	170

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	49	20	11	6	6	2	5	75	13	487
2017	CR-03	67	4	7	15	3	0	4	74	19	27
2017	CR-04	48	21	9	5	8	3	6	75	14	279
2017	CR-05	50	23	13	6	3	1	5	77	10	173

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	49	29	11	5	1	1	3	81	7	483
2017	CR-03	48	34	11	7	0	0	0	81	7	27
2017	CR-04	51	28	11	5	1	1	4	82	6	276
2017	CR-05	48	31	12	4	2	1	3	81	6	172

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	18	28	37	9	7	1	1	47	16	487
2017	CR-03	15	52	26	4	4	0	0	66	7	27
2017	CR-04	22	25	35	9	8	0	1	48	17	280
2017	CR-05	12	28	42	10	5	1	1	42	16	173

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	10	14	39	23	13	0	1	37	24	485
2017	CR-03	4	7	48	22	19	0	0	41	11	27
2017	CR-04	10	14	36	23	14	1	1	38	24	279
2017	CR-05	9	15	41	23	10	0	2	34	25	171

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	32	34	17	7	6	3	68	14	487
2017	CR-03	33	19	37	4	4	4	54	8	27
2017	CR-04	32	36	19	5	5	3	70	11	280
2017	CR-05	34	32	12	10	8	4	69	19	173

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	22	35	18	12	10	2	0	59	23	488
2017	CR-03	7	41	30	11	11	0	0	48	22	27
2017	CR-04	23	36	17	11	9	3	1	61	21	280
2017	CR-05	24	33	16	14	13	1	0	57	27	173

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	21	79	485
2017	CR-03	19	81	27
2017	CR-04	21	79	279
2017	CR-05	21	79	173
2014	CR	19	81	629
2014	CR-03	13	87	44
2014	CR-04	18	82	366
2014	CR-05	21	79	214

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	77	23	101
2017	CR-04	79	21	58
2017	CR-05	70	30	36
2014	CR	78	22	117
2014	CR-04	78	22	65
2014	CR-05	80	20	45

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	45	33	9	9	4	0	78	13	78
2017	CR-04	48	33	7	11	2	0	80	13	46
2017	CR-05	44	40	4	8	4	0	84	12	25
2014	CR	46	30	7	12	4	1	77	17	91
2014	CR-04	51	31	6	8	2	2	84	10	51
2014	CR-05	36	28	8	20	8	0	64	28	36

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	21	16	10	16	4	2	33	67	489
2017	CR-03	41	18	7	15	15	0	4	43	57	27
2017	CR-04	31	20	17	9	15	5	2	33	67	281
2017	CR-05	31	23	15	11	16	4	2	32	68	173

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	30	306
2017	CR-03	47	15
2017	CR-04	31	174
2017	CR-05	26	111

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	27	306
2017	CR-03	27	15
2017	CR-04	28	174
2017	CR-05	25	111

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	23	306
2017	CR-03	34	15
2017	CR-04	25	174
2017	CR-05	20	111

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CR	29	306
2017	CR-03	19	15
2017	CR-04	31	174
2017	CR-05	28	111

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CR	7	306
2017	CR-03	7	15
2017	CR-04	7	174
2017	CR-05	8	111

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CR	42	306
2017	CR-03	20	15
2017	CR-04	41	174
2017	CR-05	48	111

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CR	4	51	15	9	7	14	294
2017	CR-03	7	53	27	7	0	7	15
2017	CR-04	2	50	16	12	8	11	168
2017	CR-05	6	51	11	5	6	21	109

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	10	26	18	15	24	2	6	38	42	305
2017	CR-03	13	27	7	26	20	0	7	43	49	15
2017	CR-04	10	25	19	14	24	3	6	38	42	173
2017	CR-05	9	28	18	15	24	1	5	39	42	111

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	4	10	12	17	54	2	2	14	73	305
2017	CR-03	13	7	20	26	27	7	0	22	57	15
2017	CR-04	3	10	15	14	56	1	2	13	72	173
2017	CR-05	3	10	7	18	57	2	3	14	78	111

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Health Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)