2017 Public Service Employee Survey Results for Health Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CH

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	33	51	5	9	1	84	11	208
2017	CH-02	41	52	4	3	0	93	3	69
2017	CH-03	29	52	4	13	3	80	16	74
2017	CH-04	29	45	11	12	3	74	15	33
2017	CH-05	38	40	9	13	0	78	13	22
2014	CH	27	54	7	9	4	81	12	261
2014	CH-02	32	55	3	7	3	87	10	102
2014	CH-03	21	54	8	12	4	76	16	87
2014	CH-04	21	58	8	6	6	79	12	44
2014	CH-05	32	44	16	8	0	76	8	23
2011	CH	38	52	4	6	1	89	7	276
2011	CH-02	41	54	3	2	1	95	3	110
2011	CH-03	30	56	4	9	1	86	10	93
2011	CH-04	46	38	3	14	0	84	14	37
2011	CH-05	41	45	7	7	0	86	7	29
2008	CH	40	44	4	11	1	84	12	258
2008	CH-02	53	41	1	5	0	94	5	97
2008	CH-03	30	47	6	14	2	78	16	99
2008	CH-04	33	54	0	13	0	88	13	24
2008	CH-05	41	33	7	19	0	74	19	27

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	65	23	5	3	1	0	2	91	4	209
2017	CH-02	62	29	3	4	1	0	0	91	6	69
2017	CH-03	65	21	6	3	1	1	3	89	4	74
2017	CH-04	74	12	6	0	3	0	6	91	3	34
2017	CH-05	60	22	9	4	0	0	4	86	5	22
2014	CH	62	26	6	4	1	0	1	89	5	261
2014	CH-02	58	30	6	5	0	0	1	89	5	102
2014	CH-03	63	23	6	3	3	0	1	87	6	87
2014	CH-04	67	23	4	4	0	0	2	91	4	44
2014	CH-05	72	24	4	0	0	0	0	96	0	23
2011	CH	75	16	4	1	3	1	1	93	4	276
2011	CH-02	76	16	5	0	3	0	0	93	3	110
2011	CH-03	73	15	4	1	3	2	1	91	4	93
2011	CH-04	78	16	0	3	0	0	3	97	3	37
2011	CH-05	76	17	3	0	3	0	0	93	3	29
2008	CH	67	19	6	4	2	0	1	87	7	257
2008	CH-02	72	16	5	4	0	0	2	91	4	97
2008	CH-03	61	21	7	5	5	0	0	83	10	98
2008	CH-04	67	17	0	8	4	4	0	87	13	24
2008	CH-05	78	11	11	0	0	0	0	89	0	27

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	64	18	8	7	1	1	1	83	9	209
2017	CH-02	64	15	6	14	1	0	0	78	16	69
2017	CH-03	67	19	5	5	3	0	0	87	8	74
2017	CH-04	71	14	9	3	0	0	3	88	3	34
2017	CH-05	47	26	26	0	0	0	0	74	0	22
2014	CH	64	19	7	5	2	1	2	86	7	261
2014	CH-02	62	20	6	9	0	1	2	85	9	102
2014	CH-03	67	19	6	1	3	0	3	89	4	87
2014	CH-04	66	15	8	4	2	2	2	85	7	44
2014	CH-05	52	24	16	4	4	0	0	76	8	23
2011	CH	71	16	4	4	4	0	1	87	8	276
2011	CH-02	75	16	3	2	3	0	1	93	5	110
2011	CH-03	70	16	3	4	5	1	0	87	10	93
2011	CH-04	73	11	5	11	0	0	0	84	11	37
2011	CH-05	55	21	10	3	10	0	0	76	14	29
2008	CH	67	16	5	9	2	0	1	83	12	257
2008	CH-02	75	19	3	2	0	0	1	95	2	97
2008	CH-03	61	14	5	15	3	0	1	76	19	98
2008	CH-04	67	17	4	13	0	0	0	83	13	24
2008	CH-05	59	11	7	11	11	0	0	70	22	27

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	36	40	6	11	6	0	77	17	209
2017	CH-02	33	48	6	9	4	0	81	13	69
2017	CH-03	38	34	4	13	11	0	72	24	74
2017	CH-04	37	31	9	17	6	0	68	23	34
2017	CH-05	30	48	9	9	4	0	78	13	22
2014	CH	41	36	8	10	5	0	78	15	260
2014	CH-02	34	43	9	11	4	0	77	14	102
2014	CH-03	41	32	8	11	7	1	74	18	87
2014	CH-04	51	30	4	9	6	0	81	15	43
2014	CH-05	56	32	12	0	0	0	88	0	23
2011	CH	39	38	12	7	4	0	77	11	276
2011	CH-02	34	47	8	7	4	0	81	11	110
2011	CH-03	41	31	16	5	5	1	73	11	93
2011	CH-04	46	35	11	8	0	0	81	8	37
2011	CH-05	45	28	17	7	3	0	72	10	29

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	27	44	13	10	5	0	71	15	209
2017	CH-02	36	48	10	3	3	0	84	6	69
2017	CH-03	24	36	20	13	8	0	59	21	74
2017	CH-04	20	39	12	23	6	0	60	29	34
2017	CH-05	31	52	9	9	0	0	82	9	22
2014	CH	26	36	14	18	7	0	61	24	261
2014	CH-02	31	32	17	14	6	0	63	19	102
2014	CH-03	21	35	14	23	6	0	56	30	87
2014	CH-04	21	48	4	17	11	0	69	27	44
2014	CH-05	32	40	16	8	4	0	72	12	23
2011	CH	26	44	13	13	4	1	70	17	275
2011	CH-02	26	48	12	11	3	0	75	14	110
2011	CH-03	22	46	10	16	6	0	68	23	93
2011	CH-04	33	33	14	14	3	3	69	17	36
2011	CH-05	24	38	24	7	3	3	64	11	29
2008	CH	27	47	11	11	4	1	74	15	256
2008	CH-02	31	45	8	10	3	2	78	14	97
2008	CH-03	25	48	11	10	5	0	73	15	97
2008	CH-04	21	46	21	13	0	0	67	13	24
2008	CH-05	30	44	11	7	7	0	74	15	27

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	53	35	7	4	1	0	87	5	209
2017	CH-02	49	41	9	1	0	0	90	1	69
2017	CH-03	49	33	8	7	3	0	83	9	74
2017	CH-04	57	40	0	3	0	0	97	3	34
2017	CH-05	60	22	13	4	0	0	82	4	22
2014	CH	45	41	10	3	1	0	86	4	260
2014	CH-02	46	42	12	0	0	0	88	0	101
2014	CH-03	42	39	10	6	3	0	81	10	87
2014	CH-04	45	42	13	0	0	0	87	0	44
2014	CH-05	44	44	4	8	0	0	88	8	23
2011	CH	47	37	8	5	3	0	84	8	275
2011	CH-02	45	38	9	5	3	0	84	7	110
2011	CH-03	46	33	9	8	5	0	78	13	92
2011	CH-04	59	32	5	3	0	0	92	3	37
2011	CH-05	48	38	10	0	3	0	86	3	29
2008	CH	45	38	9	6	2	0	83	8	258
2008	CH-02	42	39	12	4	2	0	81	6	97
2008	CH-03	45	35	10	7	1	1	82	8	99
2008	CH-04	46	46	0	8	0	0	92	8	24
2008	CH-05	48	41	7	4	0	0	89	4	27

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	61	32	5	1	1	0	93	2	209
2017	CH-02	57	39	1	1	1	0	96	3	69
2017	CH-03	57	31	9	1	1	0	88	3	74
2017	CH-04	66	31	0	3	0	0	97	3	34
2017	CH-05	69	22	9	0	0	0	91	0	22
2014	CH	47	41	8	3	1	0	87	4	260
2014	CH-02	44	45	7	3	1	0	89	4	101
2014	CH-03	41	44	11	4	1	0	84	5	87
2014	CH-04	58	29	8	2	2	0	87	4	44
2014	CH-05	52	36	8	4	0	0	88	4	23
2011	CH	51	39	4	4	2	0	90	6	275
2011	CH-02	49	43	5	3	1	0	92	4	110
2011	CH-03	47	37	5	5	5	0	84	11	92
2011	CH-04	68	27	3	3	0	0	95	3	37
2011	CH-05	52	45	0	3	0	0	97	3	29
2008	CH	50	39	7	3	1	0	89	4	258
2008	CH-02	49	39	7	4	0	0	89	4	97
2008	CH-03	45	43	8	1	1	1	90	2	99
2008	CH-04	54	29	13	4	0	0	83	4	24
2008	CH-05	59	33	4	4	0	0	93	4	27

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	50	35	10	4	1	0	85	5	209
2017	CH-02	49	43	3	4	0	0	93	4	69
2017	CH-03	40	36	16	6	1	1	76	8	74
2017	CH-04	48	34	12	3	3	0	83	6	34
2017	CH-05	74	18	9	0	0	0	91	0	22
2014	CH	39	44	8	7	2	0	83	9	261
2014	CH-02	40	44	10	7	0	0	83	7	102
2014	CH-03	31	48	5	11	4	1	80	15	87
2014	CH-04	48	27	17	6	2	0	75	8	44
2014	CH-05	57	43	0	0	0	0	100	0	23

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	45	34	13	4	3	0	0	80	7	209
2017	CH-02	51	33	10	1	3	0	1	85	4	69
2017	CH-03	40	33	17	7	4	0	0	73	11	74
2017	CH-04	51	40	3	3	3	0	0	91	6	34
2017	CH-05	44	34	18	0	4	0	0	78	4	22
2014	CH	39	36	14	8	3	0	1	76	11	261
2014	CH-02	40	39	14	4	1	1	2	81	5	102
2014	CH-03	34	40	13	9	4	0	0	75	13	87
2014	CH-04	36	25	16	19	4	0	0	61	23	44
2014	CH-05	72	20	8	0	0	0	0	92	0	23
2011	CH	46	37	7	7	4	0	0	83	11	276
2011	CH-02	48	38	8	4	1	1	0	87	5	110
2011	CH-03	45	35	5	8	5	0	1	82	13	93
2011	CH-04	49	30	8	5	8	0	0	78	14	37
2011	CH-05	41	34	3	17	3	0	0	76	21	29

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	26	24	17	9	13	4	7	56	25	208
2017	CH-02	33	31	16	7	3	6	4	71	11	69
2017	CH-03	19	16	22	9	16	5	12	42	31	73
2017	CH-04	12	26	22	12	20	3	6	41	35	34
2017	CH-05	30	26	9	18	18	0	0	56	35	22
2014	CH	25	23	11	10	14	4	13	58	29	261
2014	CH-02	21	24	14	9	9	6	18	59	23	102
2014	CH-03	22	23	9	14	15	2	16	55	35	87
2014	CH-04	23	19	13	8	29	6	2	45	41	44
2014	CH-05	52	20	4	4	8	0	12	82	14	23
2011	CH	24	21	12	11	14	4	13	55	30	276
2011	CH-02	22	22	14	13	10	4	16	55	28	110
2011	CH-03	25	24	10	5	16	8	13	61	27	93
2011	CH-04	32	19	11	11	19	0	8	56	32	37
2011	CH-05	14	17	10	24	21	0	14	36	52	29
2008	CH	29	26	15	9	11	2	8	61	22	257
2008	CH-02	31	24	20	6	8	3	8	62	16	97
2008	CH-03	30	31	13	10	7	1	8	66	19	98
2008	CH-04	25	25	4	8	17	8	13	63	32	24
2008	CH-05	22	19	22	11	22	0	4	42	35	27

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	42	44	10	3	2	0	0	86	5	208
2017	CH-02	38	54	7	0	1	0	0	91	1	69
2017	CH-03	40	44	9	4	3	0	0	84	7	73
2017	CH-04	43	42	14	0	0	0	0	86	0	34
2017	CH-05	56	26	9	9	0	0	0	82	9	22
2014	CH	32	48	10	8	1	0	0	80	9	261
2014	CH-02	33	50	11	6	1	0	0	83	7	102
2014	CH-03	34	42	8	13	2	0	0	77	15	87
2014	CH-04	31	46	17	6	0	0	0	77	6	44
2014	CH-05	28	60	4	8	0	0	0	88	8	23
2011	CH	38	39	11	8	4	0	0	77	12	275
2011	CH-02	37	40	11	8	3	0	1	78	11	110
2011	CH-03	38	32	15	9	7	0	0	70	15	92
2011	CH-04	38	46	8	5	3	0	0	84	8	37
2011	CH-05	48	38	3	10	0	0	0	86	10	29
2008	CH	41	37	11	7	3	0	0	79	10	254
2008	CH-02	41	40	13	4	3	0	0	80	7	96
2008	CH-03	40	36	11	9	3	0	0	76	13	96
2008	CH-04	33	42	8	13	0	4	0	78	13	24
2008	CH-05	48	37	7	7	0	0	0	85	7	27

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	28	38	18	8	8	0	0	66	16	209
2017	CH-02	35	38	17	7	3	0	0	73	10	69
2017	CH-03	21	47	17	5	9	0	0	68	15	74
2017	CH-04	32	36	12	12	9	0	0	68	20	34
2017	CH-05	22	26	35	4	12	0	0	48	16	22
2014	CH	20	34	19	18	9	0	0	54	27	261
2014	CH-02	19	33	22	17	9	0	0	52	25	102
2014	CH-03	15	33	20	20	12	0	0	48	32	87
2014	CH-04	27	29	15	21	8	0	0	56	29	44
2014	CH-05	32	48	12	8	0	0	0	80	8	23
2011	CH	19	39	18	14	9	1	0	59	23	276
2011	CH-02	20	39	20	14	4	3	1	61	18	110
2011	CH-03	17	40	16	13	14	0	0	57	27	93
2011	CH-04	22	41	11	19	8	0	0	62	27	37
2011	CH-05	24	31	21	10	14	0	0	55	24	29

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	36	47	9	7	1	82	8	207
2017	CH-02	36	54	4	6	0	90	6	69
2017	CH-03	36	41	14	8	1	77	9	72
2017	CH-04	40	42	6	9	3	83	12	34
2017	CH-05	35	38	22	0	4	74	4	22

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	45	46	6	2	1	0	91	3	209
2017	CH-02	48	44	6	1	1	0	91	3	69
2017	CH-03	43	47	8	1	1	0	89	3	74
2017	CH-04	46	51	0	3	0	0	97	3	34
2017	CH-05	52	35	9	4	0	0	87	4	22
2014	CH	40	44	12	3	1	1	85	3	261
2014	CH-02	36	48	12	3	0	2	85	3	102
2014	CH-03	36	48	11	4	0	0	84	4	87
2014	CH-04	54	31	11	0	4	0	85	4	44
2014	CH-05	44	40	16	0	0	0	84	0	23
2011	CH	40	41	12	5	2	0	80	7	276
2011	CH-02	37	38	16	6	2	0	75	8	110
2011	CH-03	45	42	5	5	2	0	87	8	93
2011	CH-04	38	46	11	5	0	0	84	5	37
2011	CH-05	41	34	17	3	3	0	76	7	29
2008	CH	46	39	9	4	2	1	86	5	258
2008	CH-02	52	37	7	1	2	1	90	3	97
2008	CH-03	40	42	8	6	1	2	85	7	99
2008	CH-04	46	46	4	4	0	0	92	4	24
2008	CH-05	44	30	22	4	0	0	74	4	27

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	34	40	14	5	6	74	11	209
2017	CH-02	32	51	14	0	3	83	3	69
2017	CH-03	36	34	16	5	9	70	15	74
2017	CH-04	32	45	12	12	0	77	12	34
2017	CH-05	35	35	13	4	12	70	16	22

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	60	32	7	0	1	92	1	209
2017	CH-02	61	30	7	0	1	91	1	69
2017	CH-03	58	34	7	0	1	92	1	74
2017	CH-04	52	39	9	0	0	91	0	34
2017	CH-05	65	26	9	0	0	91	0	22
2014	CH	58	34	6	1	1	92	2	261
2014	CH-02	56	34	8	1	1	90	2	102
2014	CH-03	57	35	5	2	1	91	3	87
2014	CH-04	66	25	6	0	2	92	2	44
2014	CH-05	56	44	0	0	0	100	0	23
2011	CH	62	29	7	2	1	91	3	276
2011	CH-02	62	30	5	3	0	92	3	110
2011	CH-03	56	29	11	2	2	85	4	93
2011	CH-04	70	24	5	0	0	95	0	37
2011	CH-05	69	31	0	0	0	100	0	29

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	28	46	13	10	3	0	74	13	209
2017	CH-02	27	52	9	9	3	0	80	12	69
2017	CH-03	27	38	22	8	5	0	65	13	74
2017	CH-04	17	65	9	9	0	0	83	9	34
2017	CH-05	40	30	13	18	0	0	69	18	22
2014	CH	23	42	17	12	6	0	65	17	261
2014	CH-02	19	41	22	11	7	0	60	17	102
2014	CH-03	23	44	15	12	6	0	67	18	87
2014	CH-04	33	27	15	17	6	2	62	23	44
2014	CH-05	28	64	4	4	0	0	92	4	23
2011	CH	26	45	15	11	3	0	71	14	275
2011	CH-02	24	46	16	10	4	0	70	14	110
2011	CH-03	25	47	13	12	3	0	72	15	92
2011	CH-04	27	38	16	16	3	0	65	19	37
2011	CH-05	38	45	10	3	3	0	83	7	29

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	30	41	19	6	4	0	0	71	10	209
2017	CH-02	29	43	17	6	3	0	1	74	9	69
2017	CH-03	29	37	21	7	7	0	0	66	13	74
2017	CH-04	20	57	14	9	0	0	0	77	9	34
2017	CH-05	43	26	22	4	4	0	0	69	9	22
2014	CH	23	35	19	15	7	0	0	58	23	260
2014	CH-02	19	36	24	12	8	1	0	56	20	102
2014	CH-03	25	33	18	15	9	0	0	58	24	86
2014	CH-04	23	31	17	23	6	0	0	54	29	44
2014	CH-05	40	48	4	8	0	0	0	88	8	23

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	30	43	16	6	5	0	0	73	11	209
2017	CH-02	30	55	10	1	3	0	0	86	4	69
2017	CH-03	28	41	24	4	4	0	0	68	8	74
2017	CH-04	35	39	14	6	6	0	0	74	12	34
2017	CH-05	35	26	4	22	12	0	0	62	34	22
2014	CH	24	41	18	11	5	0	0	66	16	261
2014	CH-02	25	46	19	4	5	0	1	72	9	102
2014	CH-03	19	45	19	13	4	0	0	64	17	87
2014	CH-04	27	29	13	21	10	0	0	56	31	44
2014	CH-05	40	36	16	8	0	0	0	76	8	23
2011	CH	36	43	13	4	1	1	1	82	5	275
2011	CH-02	37	46	11	2	2	1	1	85	4	110
2011	CH-03	38	40	15	3	0	1	2	81	3	92
2011	CH-04	30	41	11	11	3	3	3	74	14	37
2011	CH-05	41	45	10	3	0	0	0	86	3	29

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	48	37	10	3	1	0	85	5	209
2017	CH-02	48	43	7	0	1	0	91	1	69
2017	CH-03	44	37	12	5	1	0	81	7	74
2017	CH-04	46	40	12	3	0	0	86	3	34
2017	CH-05	53	30	13	4	0	0	82	4	22
2014	CH	38	47	7	5	3	0	85	8	261
2014	CH-02	39	49	9	1	3	0	87	4	102
2014	CH-03	35	45	6	10	3	0	81	13	87
2014	CH-04	39	46	8	4	2	0	85	6	44
2014	CH-05	32	56	4	8	0	0	88	8	23
2011	CH	41	42	10	5	2	0	83	7	276
2011	CH-02	45	42	7	5	1	0	87	5	110
2011	CH-03	37	39	12	8	5	0	75	13	93
2011	CH-04	43	43	14	0	0	0	86	0	37
2011	CH-05	45	41	10	3	0	0	86	3	29
2008	CH	44	39	9	6	2	1	83	8	256
2008	CH-02	43	42	9	3	2	1	85	5	96
2008	CH-03	44	40	9	6	1	0	84	7	98
2008	CH-04	46	33	4	13	0	4	83	13	24
2008	CH-05	44	37	11	7	0	0	81	7	27

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	39	36	17	3	5	0	0	75	8	209
2017	CH-02	52	41	4	0	3	0	0	93	3	69
2017	CH-03	38	34	15	6	5	1	0	73	12	74
2017	CH-04	37	26	29	6	3	0	0	62	9	34
2017	CH-05	18	40	34	0	9	0	0	57	9	22
2014	CH	31	41	17	7	3	0	0	72	10	261
2014	CH-02	39	42	16	3	0	0	0	81	3	102
2014	CH-03	29	40	20	8	1	0	1	70	10	87
2014	CH-04	19	42	17	13	10	0	0	61	23	44
2014	CH-05	24	44	12	8	12	0	0	68	20	23
2011	CH	39	40	12	7	3	0	0	79	9	274
2011	CH-02	48	36	13	2	1	0	0	85	3	110
2011	CH-03	37	42	15	4	1	0	1	79	5	93
2011	CH-04	31	40	9	14	6	0	0	71	20	35
2011	CH-05	24	34	7	24	10	0	0	59	34	29
2008	CH	30	36	19	9	5	0	0	66	15	257
2008	CH-02	41	37	14	4	2	0	1	79	6	97
2008	CH-03	29	38	24	7	2	0	0	66	9	98
2008	CH-04	17	38	8	25	13	0	0	54	38	24
2008	CH-05	11	26	22	19	22	0	0	37	41	27

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	6	19	40	20	7	1	6	29	27	209
2017	CH-02	4	10	42	23	12	1	7	38	16	69
2017	CH-03	6	19	37	17	8	3	11	29	29	74
2017	CH-04	6	26	45	23	0	0	0	23	32	34
2017	CH-05	0	30	48	18	4	0	0	22	30	22
2014	CH	5	25	44	17	6	0	3	24	31	260
2014	CH-02	4	23	43	18	10	0	3	28	27	101
2014	CH-03	6	26	41	18	6	0	2	25	33	87
2014	CH-04	6	29	38	17	4	2	4	22	38	44
2014	CH-05	4	16	68	12	0	0	0	12	20	23
2011	CH	5	19	39	24	8	2	4	33	26	275
2011	CH-02	2	15	40	25	10	3	5	38	19	110
2011	CH-03	3	15	43	26	6	2	4	34	20	93
2011	CH-04	14	24	41	11	5	0	5	17	40	37
2011	CH-05	14	41	17	24	3	0	0	28	55	29
2008	CH	7	22	36	23	8	2	2	32	30	257
2008	CH-02	6	15	42	26	9	2	0	36	21	96
2008	CH-03	8	19	33	24	8	2	5	35	29	99
2008	CH-04	8	25	42	17	8	0	0	25	33	24
2008	CH-05	7	48	22	19	4	0	0	22	56	27

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	5	13	32	25	14	4	6	44	20	209
2017	CH-02	6	6	27	29	23	4	4	57	13	69
2017	CH-03	5	13	34	22	9	4	12	38	22	74
2017	CH-04	3	17	43	20	11	6	0	33	21	34
2017	CH-05	4	18	34	40	4	0	0	44	22	22
2014	CH	9	19	27	27	12	3	4	41	30	261
2014	CH-02	11	19	24	26	12	4	4	41	33	102
2014	CH-03	5	22	26	32	8	2	5	43	30	87
2014	CH-04	8	13	27	19	25	6	2	48	23	44
2014	CH-05	4	20	40	32	4	0	0	36	24	23
2011	CH	8	13	28	28	15	4	3	46	23	275
2011	CH-02	5	13	27	28	20	6	3	52	19	109
2011	CH-03	9	14	28	30	11	4	4	45	25	93
2011	CH-04	11	11	35	24	11	3	5	38	24	37
2011	CH-05	14	21	31	24	10	0	0	34	34	29
2008	CH	7	15	29	23	17	5	5	44	25	256
2008	CH-02	4	11	29	23	26	3	3	52	17	96
2008	CH-03	10	15	23	22	13	6	9	42	30	98
2008	CH-04	4	17	38	33	4	4	0	39	22	24
2008	CH-05	11	22	41	19	7	0	0	26	33	27

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	13	31	27	13	6	1	10	22	48	209
2017	CH-02	4	35	23	12	13	0	13	28	45	69
2017	CH-03	16	29	23	16	7	1	9	25	49	74
2017	CH-04	22	29	29	12	0	3	6	13	56	34
2017	CH-05	9	43	40	9	0	0	0	9	52	22
2014	CH	17	31	23	16	7	1	5	24	52	259
2014	CH-02	10	33	16	24	9	2	7	36	47	100
2014	CH-03	22	22	34	10	6	0	5	17	47	87
2014	CH-04	17	37	21	17	4	2	2	22	57	44
2014	CH-05	20	48	24	4	4	0	0	8	68	23
2011	CH	13	23	36	15	9	1	4	25	37	273
2011	CH-02	6	22	32	19	13	2	6	34	31	108
2011	CH-03	13	14	48	13	8	1	3	21	28	93
2011	CH-04	27	30	24	14	3	0	3	17	58	37
2011	CH-05	21	43	29	0	7	0	0	7	64	28
2008	CH	11	19	34	20	7	4	5	30	32	254
2008	CH-02	5	15	34	25	12	5	4	41	22	95
2008	CH-03	12	16	37	19	5	2	8	27	32	98
2008	CH-04	22	22	30	13	4	4	4	19	48	23
2008	CH-05	15	26	37	15	4	4	0	19	42	27

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	6	14	38	28	9	1	4	39	20	207
2017	CH-02	3	4	35	42	10	1	4	55	8	69
2017	CH-03	9	12	38	23	11	0	8	36	23	73
2017	CH-04	3	29	38	21	9	0	0	30	32	33
2017	CH-05	9	25	44	18	4	0	0	22	34	22
2014	CH	5	14	38	29	8	1	5	39	20	259
2014	CH-02	4	9	37	32	12	2	4	47	14	101
2014	CH-03	5	7	41	31	9	0	7	43	13	86
2014	CH-04	6	27	38	20	2	2	4	24	36	44
2014	CH-05	4	20	44	31	0	0	0	31	24	23
2011	CH	5	14	29	33	14	1	3	49	21	275
2011	CH-02	5	9	28	33	18	1	6	55	15	109
2011	CH-03	3	8	26	44	14	2	3	61	11	93
2011	CH-04	11	19	41	24	5	0	0	30	30	37
2011	CH-05	10	48	28	7	7	0	0	14	59	29
2008	CH	7	16	31	26	14	2	4	43	24	257
2008	CH-02	4	13	24	29	23	4	3	56	18	96
2008	CH-03	6	14	32	30	10	1	6	43	22	99
2008	CH-04	8	21	46	17	8	0	0	25	29	24
2008	CH-05	15	37	37	7	4	0	0	11	52	27

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	14	24	26	21	9	2	5	32	41	209
2017	CH-02	7	19	23	32	13	1	4	48	28	69
2017	CH-03	16	25	23	19	7	4	8	29	46	74
2017	CH-04	20	19	43	8	6	3	0	15	41	34
2017	CH-05	18	38	18	22	4	0	0	26	56	22
2014	CH	16	20	34	17	7	2	5	25	39	260
2014	CH-02	10	19	32	22	11	2	5	35	31	101
2014	CH-03	16	19	36	17	3	3	5	22	38	87
2014	CH-04	25	23	27	14	4	0	6	20	51	44
2014	CH-05	20	20	44	8	8	0	0	15	40	23
2011	CH	11	16	28	29	9	3	4	40	29	276
2011	CH-02	9	14	27	29	12	5	5	45	25	110
2011	CH-03	8	13	29	34	9	4	3	47	22	93
2011	CH-04	16	27	32	19	3	0	3	22	44	37
2011	CH-05	24	28	21	21	7	0	0	28	52	29
2008	CH	10	22	28	21	12	3	3	36	34	257
2008	CH-02	4	12	25	32	22	3	2	57	17	97
2008	CH-03	12	19	35	15	9	3	6	27	34	99
2008	CH-04	13	35	30	17	4	0	0	22	48	23
2008	CH-05	15	48	22	7	4	4	0	12	65	27

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	9	14	30	22	17	3	6	43	25	209
2017	CH-02	10	6	25	26	26	1	6	56	17	69
2017	CH-03	8	13	32	20	12	5	11	38	25	74
2017	CH-04	6	22	29	23	17	3	0	42	29	34
2017	CH-05	0	22	43	26	9	0	0	35	22	22
2014	CH	6	15	25	32	12	4	6	48	24	258
2014	CH-02	6	17	23	31	13	4	7	49	26	100
2014	CH-03	4	14	27	29	13	6	7	48	21	86
2014	CH-04	10	10	27	33	12	0	6	49	22	44
2014	CH-05	4	16	24	52	0	0	4	54	21	23
2011	CH	5	10	22	36	19	3	5	60	16	275
2011	CH-02	4	6	19	38	22	5	6	67	11	109
2011	CH-03	3	11	22	39	16	4	5	61	15	93
2011	CH-04	8	14	19	43	11	0	5	57	23	37
2011	CH-05	7	21	38	14	21	0	0	34	28	29
2008	CH	8	16	25	25	16	5	5	46	27	257
2008	CH-02	1	10	22	33	22	7	4	62	13	96
2008	CH-03	11	19	26	15	13	6	9	33	36	99
2008	CH-04	0	17	33	29	21	0	0	50	17	24
2008	CH-05	22	15	26	26	7	4	0	35	38	27

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	10	25	30	17	7	3	8	26	40	209
2017	CH-02	7	16	35	19	10	6	7	33	27	69
2017	CH-03	9	28	25	17	7	3	12	28	42	74
2017	CH-04	17	37	31	12	3	0	0	14	54	34
2017	CH-05	18	30	31	22	0	0	0	22	47	22
2014	CH	13	22	30	19	9	3	6	30	37	260
2014	CH-02	11	19	25	24	12	2	8	39	33	101
2014	CH-03	13	17	33	17	9	5	6	29	34	87
2014	CH-04	19	21	32	14	8	2	4	24	42	44
2014	CH-05	12	40	32	16	0	0	0	16	52	23

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	72	13	11	2	2	0	0	85	4	209
2017	CH-02	80	12	4	3	1	0	0	91	4	69
2017	CH-03	69	16	9	3	3	1	0	86	5	74
2017	CH-04	71	9	20	0	0	0	0	80	0	34
2017	CH-05	69	9	22	0	0	0	0	78	0	22
2014	CH	70	16	5	3	3	1	2	89	6	261
2014	CH-02	67	16	6	3	4	1	4	87	7	102
2014	CH-03	72	18	4	1	2	1	1	92	3	87
2014	CH-04	66	19	4	2	4	2	2	89	7	44
2014	CH-05	72	12	8	8	0	0	0	84	8	23
2011	CH	71	10	6	4	5	0	3	84	9	274
2011	CH-02	76	11	3	2	4	0	5	91	6	109
2011	CH-03	70	8	9	5	5	1	2	80	11	93
2011	CH-04	69	17	6	0	6	0	3	89	6	36
2011	CH-05	55	10	14	14	7	0	0	66	21	29
2008	CH	65	12	8	5	4	0	6	82	10	257
2008	CH-02	72	9	7	2	2	0	7	88	4	97
2008	CH-03	58	10	11	6	6	1	7	74	13	98
2008	CH-04	67	17	4	13	0	0	0	83	13	24
2008	CH-05	56	26	4	7	7	0	0	81	15	27

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	23	33	19	10	7	5	3	61	19	209
2017	CH-02	20	33	22	10	4	4	6	60	16	69
2017	CH-03	23	29	18	12	9	7	3	57	23	74
2017	CH-04	31	34	14	9	6	6	0	69	15	34
2017	CH-05	31	38	18	9	4	0	0	69	13	22
2014	CH	22	34	19	11	6	4	4	60	19	261
2014	CH-02	19	25	20	15	9	5	6	50	27	102
2014	CH-03	19	30	21	12	7	5	4	54	22	87
2014	CH-04	27	48	13	6	2	4	0	78	9	44
2014	CH-05	32	52	12	4	0	0	0	84	4	23

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	40	33	12	6	7	1	74	14	209
2017	CH-02	38	48	7	1	4	1	87	6	69
2017	CH-03	40	24	18	5	11	3	65	16	74
2017	CH-04	40	34	9	9	9	0	74	17	34
2017	CH-05	44	26	9	21	0	0	70	21	22
2014	CH	36	36	10	11	5	1	73	16	261
2014	CH-02	36	35	13	10	6	1	72	16	102
2014	CH-03	32	34	10	17	5	2	68	23	87
2014	CH-04	41	36	10	4	6	2	79	11	44
2014	CH-05	48	44	8	0	0	0	92	0	23

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	30	46	6	10	7	1	0	76	17	209
2017	CH-02	33	46	10	7	3	0	0	80	10	69
2017	CH-03	31	47	7	8	8	0	0	77	16	74
2017	CH-04	31	45	0	12	6	6	0	82	18	34
2017	CH-05	18	47	9	18	9	0	0	65	26	22
2014	CH	29	45	10	8	4	2	1	77	12	261
2014	CH-02	32	44	8	8	6	1	2	78	14	102
2014	CH-03	25	51	8	6	5	5	0	80	12	87
2014	CH-04	33	29	21	15	0	2	0	64	15	44
2014	CH-05	36	52	8	4	0	0	0	88	4	23
2011	CH	36	39	11	11	3	1	1	76	13	276
2011	CH-02	38	42	8	7	3	2	0	81	10	110
2011	CH-03	31	34	15	16	1	0	2	67	18	93
2011	CH-04	38	49	3	5	5	0	0	86	11	37
2011	CH-05	41	38	10	7	3	0	0	79	10	29
2008	CH	35	34	10	12	5	2	2	71	18	257
2008	CH-02	40	33	10	10	2	3	1	76	13	96
2008	CH-03	26	33	12	17	8	1	2	61	26	99
2008	CH-04	42	33	4	13	0	8	0	82	14	24
2008	CH-05	41	44	11	4	0	0	0	85	4	27

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	19	33	13	14	8	11	1	60	25	209
2017	CH-02	16	33	19	17	4	7	3	55	24	69
2017	CH-03	16	33	13	15	9	15	0	57	28	74
2017	CH-04	23	34	9	14	0	20	0	71	18	34
2017	CH-05	40	38	4	9	9	0	0	78	18	22
2014	CH	21	31	19	12	7	8	1	58	21	261
2014	CH-02	18	24	17	17	12	9	3	48	32	102
2014	CH-03	14	37	22	10	4	12	1	58	16	87
2014	CH-04	31	25	19	10	8	6	0	60	20	44
2014	CH-05	48	48	4	0	0	0	0	96	0	23
2011	CH	29	27	13	11	10	8	1	62	24	275
2011	CH-02	22	32	9	17	11	9	0	60	30	109
2011	CH-03	28	25	19	11	8	6	3	58	20	93
2011	CH-04	38	24	8	0	19	11	0	70	21	37
2011	CH-05	48	17	10	10	3	10	0	73	15	29
2008	CH	33	27	12	10	8	9	1	66	20	257
2008	CH-02	29	29	12	13	7	8	1	64	23	97
2008	CH-03	30	27	14	8	11	9	1	63	22	98
2008	CH-04	46	17	13	17	0	8	0	68	18	24
2008	CH-05	44	33	7	0	4	11	0	88	4	27

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	7	22	19	15	10	22	4	39	35	209
2017	CH-02	9	23	20	22	3	19	4	42	32	69
2017	CH-03	3	21	22	12	12	28	3	35	34	74
2017	CH-04	6	22	14	12	12	31	3	43	35	34
2017	CH-05	13	26	18	13	21	0	9	43	37	22
2014	CH	8	20	25	14	11	19	3	36	32	261
2014	CH-02	8	12	26	12	12	28	3	28	34	102
2014	CH-03	8	18	28	17	12	16	2	31	35	87
2014	CH-04	12	27	17	11	14	17	2	49	31	44
2014	CH-05	8	52	16	16	0	4	4	65	18	23

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	46	41	7	5	1	0	87	6	209
2017	CH-02	48	42	7	1	1	0	90	3	69
2017	CH-03	49	36	8	5	3	0	84	8	74
2017	CH-04	46	40	6	9	0	0	86	9	34
2017	CH-05	31	56	4	9	0	0	87	9	22
2014	CH	38	46	8	5	2	1	84	8	261
2014	CH-02	38	43	11	7	2	0	81	9	102
2014	CH-03	44	43	3	4	4	1	88	9	87
2014	CH-04	31	46	12	8	0	2	79	9	44
2014	CH-05	28	68	4	0	0	0	96	0	23

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	40	38	10	5	6	0	0	78	12	209
2017	CH-02	33	46	12	4	4	0	0	80	9	69
2017	CH-03	43	32	11	4	9	0	0	75	13	74
2017	CH-04	51	32	6	6	3	3	0	85	9	34
2017	CH-05	31	35	13	12	9	0	0	66	21	22
2014	CH	33	35	15	12	4	2	0	69	16	261
2014	CH-02	28	37	17	11	7	1	0	66	18	102
2014	CH-03	37	33	12	12	3	3	0	73	15	87
2014	CH-04	39	23	15	18	2	2	0	64	21	44
2014	CH-05	32	40	20	8	0	0	0	72	8	23
2011	CH	31	38	13	12	5	1	1	70	17	276
2011	CH-02	31	35	18	11	1	2	2	69	12	110
2011	CH-03	33	37	8	12	11	0	0	70	23	93
2011	CH-04	32	46	3	16	3	0	0	78	19	37
2011	CH-05	28	38	21	7	7	0	0	66	14	29
2008	CH	29	34	17	12	7	0	0	63	19	258
2008	CH-02	29	36	19	10	6	0	0	65	16	97
2008	CH-03	32	31	16	11	7	1	1	65	19	99
2008	CH-04	17	46	17	17	4	0	0	63	21	24
2008	CH-05	19	30	22	19	11	0	0	48	30	27

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	44	32	12	5	5	2	0	79	9	209
2017	CH-02	48	26	16	6	4	0	0	74	10	69
2017	CH-03	40	40	5	7	4	3	1	83	11	74
2017	CH-04	51	29	12	0	3	6	0	85	3	34
2017	CH-05	40	25	26	0	4	4	0	68	5	22
2014	CH	35	35	14	9	5	3	0	72	14	261
2014	CH-02	29	43	13	9	4	3	0	74	13	102
2014	CH-03	36	30	14	10	6	3	1	69	17	87
2014	CH-04	42	29	11	10	6	2	0	73	17	44
2014	CH-05	40	36	16	4	0	4	0	79	4	23
2011	CH	38	32	13	7	6	3	1	73	13	276
2011	CH-02	35	35	14	7	2	5	3	75	10	110
2011	CH-03	42	31	11	8	8	1	0	74	15	93
2011	CH-04	43	32	8	3	8	5	0	80	11	37
2011	CH-05	34	28	28	0	7	3	0	64	7	29
2008	CH	31	33	14	12	9	2	0	65	21	257
2008	CH-02	30	30	20	12	6	2	0	61	19	97
2008	CH-03	34	34	12	7	10	2	1	69	18	98
2008	CH-04	33	33	0	29	4	0	0	67	33	24
2008	CH-05	19	44	11	7	19	0	0	63	26	27

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	41	33	11	9	5	1	0	75	14	209
2017	CH-02	39	39	12	9	1	0	0	78	10	69
2017	CH-03	38	36	6	9	8	1	1	76	18	74
2017	CH-04	54	23	12	6	0	6	0	82	6	34
2017	CH-05	35	22	22	12	9	0	0	57	21	22
2014	CH	32	40	11	7	7	2	1	74	15	261
2014	CH-02	25	43	12	7	11	3	0	70	18	102
2014	CH-03	35	37	13	7	4	2	1	75	12	87
2014	CH-04	39	36	4	6	10	2	2	79	17	44
2014	CH-05	44	40	12	4	0	0	0	84	4	23
2011	CH	33	35	13	13	5	1	0	69	18	276
2011	CH-02	27	42	11	11	6	3	0	71	18	110
2011	CH-03	42	27	11	16	4	0	0	69	20	93
2011	CH-04	27	49	5	14	5	0	0	76	19	37
2011	CH-05	34	17	38	7	3	0	0	52	10	29
2008	CH	29	35	13	12	8	2	0	66	21	257
2008	CH-02	31	37	10	14	5	2	0	69	20	97
2008	CH-03	30	31	17	10	9	2	1	62	20	98
2008	CH-04	21	54	4	13	8	0	0	75	21	24
2008	CH-05	22	37	19	11	11	0	0	59	22	27

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	77	18	3	0	1	0	1	96	1	209
2017	CH-02	77	19	3	0	1	0	0	96	1	69
2017	CH-03	83	15	0	0	0	1	1	100	0	74
2017	CH-04	77	14	6	0	0	0	3	94	0	34
2017	CH-05	74	22	4	0	0	0	0	96	0	22
2014	CH	82	10	3	0	2	1	2	94	3	261
2014	CH-02	77	15	3	0	4	0	2	93	4	102
2014	CH-03	86	7	2	0	1	1	2	97	1	87
2014	CH-04	77	8	6	2	2	0	4	89	4	44
2014	CH-05	92	4	4	0	0	0	0	96	0	23
2011	CH	80	10	4	1	2	0	2	93	3	276
2011	CH-02	81	10	4	1	2	0	3	93	3	110
2011	CH-03	77	13	4	0	2	1	2	93	2	93
2011	CH-04	89	5	3	0	3	0	0	95	3	37
2011	CH-05	76	10	10	3	0	0	0	86	3	29
2008	CH	78	8	4	3	2	1	5	91	5	258
2008	CH-02	81	5	2	3	1	1	6	93	4	97
2008	CH-03	72	9	7	4	2	1	5	86	6	99
2008	CH-04	83	13	0	0	4	0	0	96	4	24
2008	CH-05	78	11	4	4	4	0	0	89	7	27

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	62	22	5	4	5	1	1	86	9	208
2017	CH-02	68	20	4	1	4	0	1	90	6	69
2017	CH-03	59	20	4	7	8	0	3	81	15	74
2017	CH-04	62	29	3	6	0	0	0	91	6	34
2017	CH-05	54	32	14	0	0	0	0	86	0	21
2014	CH	53	22	5	7	7	3	3	79	15	261
2014	CH-02	53	22	7	5	5	5	3	82	11	102
2014	CH-03	54	19	4	6	11	2	2	77	19	87
2014	CH-04	48	21	4	14	6	0	6	74	22	44
2014	CH-05	60	24	0	4	0	8	4	95	5	23
2011	CH	55	26	7	4	5	2	1	84	9	276
2011	CH-02	55	29	5	4	4	3	1	87	8	110
2011	CH-03	55	22	8	5	8	3	0	79	13	93
2011	CH-04	59	30	5	0	5	0	0	89	5	37
2011	CH-05	52	31	7	3	3	0	3	86	7	29

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	55	26	9	4	5	2	82	9	208
2017	CH-02	51	35	9	1	3	1	87	4	69
2017	CH-03	57	18	11	3	8	3	77	11	74
2017	CH-04	60	32	3	0	3	3	94	3	34
2017	CH-05	46	28	5	17	5	0	74	22	21

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	54	24	11	4	5	2	80	9	208
2017	CH-02	45	36	12	3	3	1	82	6	69
2017	CH-03	58	16	13	3	8	3	75	11	74
2017	CH-04	68	23	3	0	3	3	94	3	34
2017	CH-05	46	22	18	14	0	0	68	14	21

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	47	32	8	7	5	0	79	13	208
2017	CH-02	49	36	9	1	4	0	86	6	69
2017	CH-03	48	24	12	11	7	0	71	17	74
2017	CH-04	48	43	0	3	3	3	94	6	34
2017	CH-05	32	40	9	14	5	0	72	18	21
2014	CH	40	34	12	8	4	1	75	13	261
2014	CH-02	34	42	9	9	7	0	76	16	102
2014	CH-03	43	28	17	7	2	3	73	10	87
2014	CH-04	46	25	11	10	6	2	73	17	44
2014	CH-05	48	40	4	8	0	0	88	8	23

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	27	28	18	15	3	0	9	60	20	31
2017	CH-05	26	26	22	16	4	0	4	55	22	22
2014	CH	31	29	17	9	8	3	3	64	18	32
2014	CH-05	29	43	14	5	0	5	5	79	5	21

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	24	37	15	8	5	11	0	68	15	209
2017	CH-02	30	35	17	6	1	10	0	73	8	69
2017	CH-03	20	39	13	9	5	14	0	68	17	74
2017	CH-04	23	42	14	6	3	12	0	74	10	34
2017	CH-05	26	22	18	21	9	4	0	51	31	22
2014	CH	26	32	19	7	4	12	1	65	13	261
2014	CH-02	22	33	20	6	6	13	0	63	13	102
2014	CH-03	23	30	19	8	4	13	2	63	15	87
2014	CH-04	33	27	14	10	4	11	0	68	16	44
2014	CH-05	40	36	16	4	0	4	0	79	4	23
2011	CH	25	31	16	9	7	11	0	64	18	274
2011	CH-02	15	37	19	8	5	15	0	62	16	110
2011	CH-03	34	25	16	9	4	10	1	67	15	91
2011	CH-04	32	38	5	5	16	3	0	72	22	37
2011	CH-05	28	17	21	17	14	3	0	46	32	29

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	19	38	16	16	6	5	0	60	23	209
2017	CH-02	32	32	16	13	3	4	0	67	17	69
2017	CH-03	15	42	13	18	7	5	0	60	26	74
2017	CH-04	9	45	26	14	3	3	0	55	18	34
2017	CH-05	13	35	13	25	13	0	0	48	38	22
2014	CH	21	32	23	13	6	5	0	56	20	261
2014	CH-02	20	31	21	14	7	7	0	55	22	102
2014	CH-03	15	40	17	16	4	6	1	60	22	87
2014	CH-04	27	21	27	13	8	4	0	50	22	44
2014	CH-05	28	28	35	4	4	0	0	57	8	23
2011	CH	19	36	20	13	9	2	0	57	23	275
2011	CH-02	15	40	26	9	8	2	0	56	18	110
2011	CH-03	24	36	20	10	9	2	0	61	19	92
2011	CH-04	14	38	11	22	14	3	0	53	36	37
2011	CH-05	28	17	14	24	14	3	0	46	39	29
2008	CH	19	35	21	14	6	5	0	57	21	257
2008	CH-02	23	33	24	11	2	5	1	60	14	96
2008	CH-03	14	40	16	15	8	6	0	58	25	99
2008	CH-04	21	13	29	13	17	8	0	36	32	24
2008	CH-05	15	48	19	11	4	4	0	65	15	27

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	15	31	21	15	9	9	0	51	27	209
2017	CH-02	25	26	23	16	4	6	0	54	21	69
2017	CH-03	12	30	20	13	12	13	0	49	28	74
2017	CH-04	12	34	32	12	3	9	0	49	16	34
2017	CH-05	0	48	4	26	16	4	0	51	45	22
2014	CH	15	25	26	14	9	10	0	45	25	261
2014	CH-02	19	22	20	15	10	13	0	48	28	102
2014	CH-03	9	31	26	15	9	10	1	44	27	87
2014	CH-04	21	19	23	17	11	11	0	44	31	44
2014	CH-05	20	28	43	4	4	0	0	48	8	23
2011	CH	11	35	19	18	7	9	0	51	28	276
2011	CH-02	9	34	26	15	5	11	0	48	22	110
2011	CH-03	16	38	14	20	5	6	0	57	28	93
2011	CH-04	3	41	14	19	14	11	0	48	36	37
2011	CH-05	10	24	21	24	14	7	0	37	41	29
2008	CH	13	28	26	15	7	11	0	46	24	257
2008	CH-02	14	28	28	14	2	13	0	49	19	97
2008	CH-03	13	29	27	12	10	9	0	46	25	98
2008	CH-04	17	17	25	21	13	8	0	36	36	24
2008	CH-05	7	30	22	26	4	11	0	42	33	27

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	18	34	18	13	10	6	0	56	25	208
2017	CH-02	23	39	14	9	4	10	0	69	14	69
2017	CH-03	12	33	17	16	14	7	0	49	32	73
2017	CH-04	20	39	23	12	6	0	0	60	17	34
2017	CH-05	22	22	26	12	18	0	0	44	30	22
2014	CH	17	25	23	13	12	10	1	47	27	261
2014	CH-02	18	23	26	8	13	12	0	47	23	102
2014	CH-03	12	26	15	20	15	12	1	43	40	87
2014	CH-04	21	23	27	8	11	8	2	49	21	44
2014	CH-05	24	32	23	16	4	0	0	57	20	23
2011	CH	13	31	17	14	12	12	0	50	31	276
2011	CH-02	8	35	23	12	11	12	0	48	26	110
2011	CH-03	16	30	15	17	13	9	0	51	33	93
2011	CH-04	14	24	11	14	14	24	0	50	36	37
2011	CH-05	17	21	17	21	14	10	0	42	38	29
2008	CH	17	30	22	12	8	11	0	53	23	255
2008	CH-02	19	29	26	8	5	12	1	55	15	97
2008	CH-03	15	28	24	14	10	9	0	47	26	96
2008	CH-04	21	25	13	29	8	4	0	48	39	24
2008	CH-05	15	44	15	7	4	15	0	70	13	27

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	12	39	20	17	7	6	0	54	25	207
2017	CH-02	19	39	18	16	6	3	0	60	22	69
2017	CH-03	11	38	22	16	4	9	0	54	22	73
2017	CH-04	6	46	21	18	6	3	0	54	25	33
2017	CH-05	4	40	18	26	12	0	0	44	38	22
2014	CH	15	32	22	17	10	4	0	49	28	261
2014	CH-02	17	30	20	17	11	5	0	50	29	102
2014	CH-03	11	39	20	14	9	5	1	53	25	87
2014	CH-04	16	23	27	15	15	4	0	41	31	44
2014	CH-05	20	32	28	20	0	0	0	52	20	23
2011	CH	13	35	23	16	11	4	0	49	28	275
2011	CH-02	13	39	22	14	10	3	0	53	24	110
2011	CH-03	14	33	25	16	8	4	0	49	25	92
2011	CH-04	8	27	19	19	22	5	0	37	43	37
2011	CH-05	14	31	21	17	14	3	0	46	32	29
2008	CH	13	37	19	21	7	3	1	52	29	257
2008	CH-02	15	36	25	17	2	4	1	54	20	96
2008	CH-03	12	43	15	18	9	1	1	57	28	99
2008	CH-04	13	17	13	46	13	0	0	29	58	24
2008	CH-05	15	33	15	26	7	4	0	50	35	27

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	26	45	18	9	3	0	0	71	12	207
2017	CH-02	29	43	19	4	3	1	0	73	7	68
2017	CH-03	25	42	19	8	5	0	0	67	13	74
2017	CH-04	18	46	21	15	0	0	0	64	15	33
2017	CH-05	22	47	13	18	0	0	0	69	18	22
2014	CH	23	41	19	10	4	4	0	67	14	261
2014	CH-02	24	42	21	6	5	2	0	67	11	102
2014	CH-03	21	46	12	12	2	7	0	72	15	87
2014	CH-04	23	33	17	21	4	2	0	58	26	44
2014	CH-05	32	20	43	0	4	0	0	52	4	23
2011	CH	23	46	19	8	3	1	0	70	11	275
2011	CH-02	20	50	18	7	1	3	1	73	8	110
2011	CH-03	25	46	18	8	3	0	0	71	11	92
2011	CH-04	16	51	11	14	8	0	0	68	22	37
2011	CH-05	34	28	28	3	7	0	0	62	10	29

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	45	40	10	2	0	2	87	3	209
2017	CH-02	45	42	10	1	0	1	88	1	69
2017	CH-03	40	40	11	5	1	3	82	7	74
2017	CH-04	46	39	12	0	0	3	88	0	34
2017	CH-05	52	40	9	0	0	0	91	0	22
2014	CH	39	44	9	4	2	3	85	6	261
2014	CH-02	38	44	9	3	3	4	85	6	102
2014	CH-03	36	47	10	2	2	3	86	4	87
2014	CH-04	40	46	4	8	0	2	87	9	44
2014	CH-05	48	28	16	8	0	0	77	8	23
2011	CH	39	43	10	3	2	3	84	5	275
2011	CH-02	37	48	6	4	1	5	88	5	109
2011	CH-03	37	43	12	3	3	2	81	7	93
2011	CH-04	49	24	19	5	3	0	73	8	37
2011	CH-05	45	45	7	0	0	3	93	0	29

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	32	38	14	7	5	2	1	72	13	208
2017	CH-02	25	47	10	7	7	0	3	74	15	68
2017	CH-03	25	37	18	8	7	5	0	66	15	74
2017	CH-04	34	43	12	9	0	3	0	79	9	34
2017	CH-05	52	22	22	4	0	0	0	74	4	22
2014	CH	28	39	15	8	4	5	1	72	12	261
2014	CH-02	31	42	14	7	3	4	0	76	10	102
2014	CH-03	21	34	21	10	3	8	2	62	14	87
2014	CH-04	31	36	12	11	6	4	0	70	18	44
2014	CH-05	44	48	4	0	4	0	0	92	4	23
2011	CH	23	40	12	11	6	8	1	69	18	275
2011	CH-02	18	43	13	11	4	10	2	69	16	110
2011	CH-03	26	35	15	8	6	8	2	68	15	93
2011	CH-04	14	46	3	19	14	5	0	63	34	37
2011	CH-05	39	29	14	11	4	4	0	70	15	28
2008	CH	20	41	14	11	5	8	1	67	18	257
2008	CH-02	18	47	13	5	4	10	2	74	11	97
2008	CH-03	21	34	14	17	4	8	1	61	24	98
2008	CH-04	13	50	13	13	8	4	0	65	22	24
2008	CH-05	30	41	22	4	4	0	0	70	7	27

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	22	34	23	11	4	4	2	59	16	209
2017	CH-02	14	32	26	12	3	9	4	53	17	69
2017	CH-03	19	38	24	10	7	3	0	58	17	74
2017	CH-04	31	31	20	14	0	3	0	64	15	34
2017	CH-05	25	44	18	9	0	0	4	72	9	22
2014	CH	21	26	27	8	9	6	2	52	19	261
2014	CH-02	25	22	25	10	9	6	3	52	20	102
2014	CH-03	17	22	33	8	11	7	2	44	20	87
2014	CH-04	23	27	23	8	13	4	2	53	22	44
2014	CH-05	20	56	16	0	4	4	0	79	4	23
2011	CH	13	32	22	16	8	7	3	49	26	275
2011	CH-02	11	36	21	11	9	8	4	54	23	110
2011	CH-03	15	25	20	25	7	5	3	44	35	92
2011	CH-04	5	35	32	8	14	5	0	43	23	37
2011	CH-05	21	31	28	17	0	3	0	54	18	29

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	16	26	14	16	13	12	2	50	33	208
2017	CH-02	22	26	13	16	9	13	1	56	29	69
2017	CH-03	13	28	14	14	16	11	3	48	35	73
2017	CH-04	14	26	17	17	9	17	0	48	31	34
2017	CH-05	13	26	18	13	16	4	9	46	34	22
2014	CH	14	22	21	17	13	11	1	42	34	261
2014	CH-02	16	21	19	17	15	12	1	42	36	102
2014	CH-03	12	26	18	15	13	14	2	45	33	87
2014	CH-04	16	17	16	21	17	11	2	38	43	44
2014	CH-05	16	24	35	16	4	4	0	42	21	23
2011	CH	11	19	17	17	14	19	3	38	40	274
2011	CH-02	9	19	17	21	10	22	2	37	40	110
2011	CH-03	14	23	20	11	16	10	5	44	32	91
2011	CH-04	5	16	11	11	24	32	0	32	52	37
2011	CH-05	17	10	17	28	10	14	3	33	46	29

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	57	27	8	3	3	2	0	86	5	209
2017	CH-02	58	27	7	3	3	1	0	87	6	69
2017	CH-03	54	27	6	5	3	4	1	85	8	74
2017	CH-04	61	28	12	0	0	0	0	88	0	34
2017	CH-05	56	26	18	0	0	0	0	82	0	22
2014	CH	61	19	11	1	4	2	3	84	5	261
2014	CH-02	64	20	6	1	3	1	5	90	4	102
2014	CH-03	58	19	13	0	4	3	2	82	5	87
2014	CH-04	58	19	13	2	4	2	2	80	7	44
2014	CH-05	57	16	24	0	4	0	0	72	4	23

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	67	24	5	2	1	1	0	92	3	209
2017	CH-02	67	19	6	6	3	0	0	85	9	69
2017	CH-03	63	29	4	1	0	3	0	95	1	74
2017	CH-04	77	20	3	0	0	0	0	97	0	34
2017	CH-05	56	31	13	0	0	0	0	87	0	22
2014	CH	62	21	8	3	1	3	2	87	5	261
2014	CH-02	61	20	6	5	1	3	4	88	6	102
2014	CH-03	59	25	9	1	1	4	1	89	2	87
2014	CH-04	66	19	2	6	2	4	0	89	9	44
2014	CH-05	72	16	12	0	0	0	0	88	0	23
2011	CH	62	21	5	3	1	1	5	90	4	274
2011	CH-02	67	21	4	3	1	1	4	92	4	109
2011	CH-03	61	18	6	3	2	2	6	87	6	93
2011	CH-04	58	25	6	0	3	0	8	91	3	36
2011	CH-05	59	28	7	0	0	3	3	93	0	29
2008	CH	58	22	9	4	2	3	2	84	6	256
2008	CH-02	66	22	5	3	0	2	2	91	3	96
2008	CH-03	54	18	11	6	5	3	2	76	12	98
2008	CH-04	50	29	17	0	0	0	4	83	0	24
2008	CH-05	56	30	4	4	0	7	0	92	4	27

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	17	30	22	20	11	0	0	47	31	209
2017	CH-02	20	31	25	19	6	0	0	51	25	69
2017	CH-03	16	25	27	17	15	0	0	41	32	74
2017	CH-04	11	46	14	20	9	0	0	57	29	34
2017	CH-05	18	26	18	34	4	0	0	44	38	22
2014	CH	11	25	21	23	17	3	0	37	41	261
2014	CH-02	11	29	20	19	17	4	0	41	37	102
2014	CH-03	8	23	23	26	18	3	0	32	45	87
2014	CH-04	18	21	17	23	19	2	0	40	42	44
2014	CH-05	16	24	23	24	12	0	0	40	36	23
2011	CH	18	35	18	16	11	1	0	54	27	276
2011	CH-02	18	34	18	16	10	4	0	54	27	110
2011	CH-03	17	35	16	14	17	0	0	53	31	93
2011	CH-04	19	35	24	11	8	0	3	56	19	37
2011	CH-05	21	34	17	24	3	0	0	55	28	29
2008	CH	15	43	20	12	7	3	0	60	20	256
2008	CH-02	13	41	24	11	7	3	1	55	20	96
2008	CH-03	16	44	16	12	8	3	0	62	21	98
2008	CH-04	13	33	29	17	8	0	0	46	25	24
2008	CH-05	22	56	7	7	4	4	0	81	12	27

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	13	24	17	22	21	2	1	38	44	209
2017	CH-02	12	25	20	25	14	3	1	38	41	69
2017	CH-03	9	27	18	23	19	3	1	37	44	74
2017	CH-04	14	26	17	12	29	3	0	41	42	34
2017	CH-05	22	18	13	26	21	0	0	40	47	22
2014	CH	13	21	15	23	27	1	0	34	51	261
2014	CH-02	13	18	9	31	28	1	0	31	60	102
2014	CH-03	8	23	17	19	31	2	0	32	51	87
2014	CH-04	16	19	17	19	27	0	2	36	47	44
2014	CH-05	28	28	12	24	8	0	0	56	32	23
2011	CH	12	27	15	18	23	3	1	41	43	276
2011	CH-02	8	24	16	25	21	6	0	34	49	110
2011	CH-03	14	30	16	14	26	0	0	44	40	93
2011	CH-04	16	27	8	16	30	0	3	44	47	37
2011	CH-05	17	28	10	14	21	3	7	50	38	29
2008	CH	16	32	15	17	17	3	2	49	35	257
2008	CH-02	15	31	19	18	13	3	1	48	32	97
2008	CH-03	19	32	13	15	18	2	0	52	34	98
2008	CH-04	8	38	0	25	25	4	0	48	52	24
2008	CH-05	11	33	22	15	11	4	4	48	28	27

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	15	42	22	11	5	4	60	17	209
2017	CH-02	14	57	19	1	4	4	74	6	69
2017	CH-03	12	34	30	12	7	5	49	20	74
2017	CH-04	14	40	23	20	0	3	55	21	34
2017	CH-05	22	35	13	25	4	0	57	30	22

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	41	39	11	2	3	4	0	83	6	209
2017	CH-02	39	41	13	1	4	1	0	81	6	69
2017	CH-03	31	47	13	0	3	5	1	83	3	74
2017	CH-04	54	26	6	6	3	6	0	85	9	34
2017	CH-05	44	35	9	8	4	0	0	79	12	22
2014	CH	42	41	9	2	3	3	0	85	6	261
2014	CH-02	43	44	9	1	2	1	1	88	3	102
2014	CH-03	38	41	8	5	4	4	0	82	10	87
2014	CH-04	46	29	14	2	4	4	0	78	7	44
2014	CH-05	52	39	4	0	0	4	0	96	0	23

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	36	47	11	2	3	1	0	84	5	209
2017	CH-02	41	39	12	3	3	3	0	82	6	69
2017	CH-03	28	53	13	1	3	1	1	83	4	74
2017	CH-04	40	46	6	6	3	0	0	86	9	34
2017	CH-05	35	47	13	0	4	0	0	82	4	22
2014	CH	41	41	10	3	4	1	0	82	7	261
2014	CH-02	44	42	9	3	2	1	0	86	5	102
2014	CH-03	40	38	11	2	8	1	0	80	10	87
2014	CH-04	35	36	14	6	4	4	0	74	11	44
2014	CH-05	40	48	8	4	0	0	0	88	4	23
2011	CH	33	42	11	5	5	3	0	78	10	276
2011	CH-02	34	44	12	4	4	4	0	80	8	110
2011	CH-03	37	38	12	5	6	1	1	76	12	93
2011	CH-04	24	43	14	8	5	5	0	71	14	37
2011	CH-05	34	48	3	10	3	0	0	83	14	29

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	49	36	7	4	3	0	86	7	207
2017	CH-02	52	40	6	0	3	0	91	3	68
2017	CH-03	43	41	7	5	4	0	84	9	73
2017	CH-04	62	26	9	3	0	0	88	3	34
2017	CH-05	40	35	13	12	0	0	75	12	22
2014	CH	46	39	8	4	3	1	86	7	261
2014	CH-02	46	42	9	3	1	0	87	4	102
2014	CH-03	47	41	3	2	6	1	88	9	87
2014	CH-04	46	27	14	8	2	2	74	11	44
2014	CH-05	48	39	8	4	0	0	88	4	23
2011	CH	40	38	11	6	4	1	79	10	276
2011	CH-02	37	43	9	5	5	1	81	10	110
2011	CH-03	43	40	9	3	4	1	84	8	93
2011	CH-04	49	19	11	14	8	0	68	22	37
2011	CH-05	34	31	28	7	0	0	66	7	29
2008	CH	33	45	12	6	3	1	79	9	256
2008	CH-02	34	48	9	5	2	1	83	7	96
2008	CH-03	35	42	13	7	3	0	77	10	98
2008	CH-04	25	50	13	8	4	0	75	13	24
2008	CH-05	37	44	11	4	0	4	85	4	27

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	40	37	13	5	4	0	78	9	209
2017	CH-02	46	39	12	1	1	0	86	3	69
2017	CH-03	38	34	13	7	7	1	73	13	74
2017	CH-04	37	45	12	3	3	0	83	6	34
2017	CH-05	40	34	22	4	0	0	74	4	22
2014	CH	29	41	17	8	5	0	70	13	261
2014	CH-02	29	50	14	3	4	0	80	7	102
2014	CH-03	27	35	22	8	6	1	62	15	87
2014	CH-04	29	36	17	10	8	0	65	19	44
2014	CH-05	40	28	16	16	0	0	68	16	23
2011	CH	31	43	17	5	4	1	74	8	275
2011	CH-02	36	42	13	6	3	0	78	9	110
2011	CH-03	29	45	18	1	5	1	75	7	93
2011	CH-04	22	42	25	8	3	0	64	11	36
2011	CH-05	38	31	21	7	3	0	69	10	29

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	38	39	14	6	3	0	77	8	209
2017	CH-02	43	41	13	1	1	0	84	3	69
2017	CH-03	32	44	13	8	4	0	75	12	74
2017	CH-04	40	34	23	3	0	0	74	3	34
2017	CH-05	35	43	13	9	0	0	78	9	22
2014	CH	27	43	16	9	4	0	71	13	261
2014	CH-02	25	53	11	8	3	0	79	11	102
2014	CH-03	25	40	19	8	6	1	66	15	87
2014	CH-04	33	32	17	12	6	0	65	19	44
2014	CH-05	40	31	20	8	0	0	72	8	23
2011	CH	27	45	17	7	4	0	72	11	275
2011	CH-02	28	50	12	7	3	0	78	10	109
2011	CH-03	28	43	22	2	5	0	71	8	93
2011	CH-04	22	41	19	19	0	0	62	19	37
2011	CH-05	34	24	28	7	7	0	59	14	29
2008	CH	30	44	15	6	5	0	73	11	257
2008	CH-02	34	44	13	5	2	1	79	7	97
2008	CH-03	26	42	17	9	6	0	67	15	98
2008	CH-04	25	46	21	0	8	0	71	8	24
2008	CH-05	37	44	4	7	7	0	81	15	27

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	29	30	20	11	5	4	0	61	18	209
2017	CH-02	27	33	25	7	3	4	0	64	11	69
2017	CH-03	25	31	20	12	9	3	0	58	21	74
2017	CH-04	32	31	23	9	0	6	0	67	9	34
2017	CH-05	35	21	13	31	0	0	0	56	31	22
2014	CH	27	24	25	12	7	4	0	54	20	261
2014	CH-02	24	28	26	10	8	4	0	54	18	102
2014	CH-03	26	20	25	13	9	7	0	49	23	87
2014	CH-04	31	21	25	14	6	2	0	53	21	44
2014	CH-05	44	32	8	12	4	0	0	76	16	23
2011	CH	26	26	21	14	7	5	0	55	23	276
2011	CH-02	26	24	25	13	7	5	0	53	21	110
2011	CH-03	26	30	17	16	8	3	0	58	24	93
2011	CH-04	27	32	19	14	5	3	0	61	19	37
2011	CH-05	31	10	24	14	10	7	3	46	27	29
2008	CH	25	33	21	9	9	4	0	60	18	255
2008	CH-02	27	38	20	10	3	2	0	66	14	97
2008	CH-03	22	33	20	9	11	5	0	58	22	97
2008	CH-04	21	25	25	4	17	8	0	50	23	24
2008	CH-05	38	19	23	8	12	0	0	58	19	26

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CH	18	53	30	209
2017	CH-02	16	57	27	69
2017	CH-03	20	54	26	74
2017	CH-04	9	57	34	34
2017	CH-05	31	43	26	22
2014	CH	15	44	41	261
2014	CH-02	13	45	43	102
2014	CH-03	18	39	42	87
2014	CH-04	17	42	41	44
2014	CH-05	0	64	36	23
2011	CH	24	41	36	276
2011	CH-02	23	45	32	110
2011	CH-03	29	34	37	93
2011	CH-04	3	51	46	37
2011	CH-05	41	28	31	29

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CH	8	58	21	5	3	5	38
2017	CH-02	0	64	18	9	0	9	11
2017	CH-03	7	60	27	0	7	0	15
2014	CH	10	29	37	12	9999	12	39
2014	CH-02	15	31	46	8	9999	0	13
2014	CH-03	0	41	35	18	9999	6	17
2011	CH	22	34	29	8	9999	8	65
2011	CH-02	16	40	36	4	9999	4	25
2011	CH-03	19	33	26	11	9999	11	27
2011	CH-05	33	25	25	8	9999	8	12

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CH	13	87	208
2017	CH-02	9	91	69
2017	CH-03	17	83	73
2017	CH-05	30	70	22
2014	CH	14	86	261
2014	CH-02	17	83	102
2014	CH-03	14	86	87
2014	CH-04	14	86	44

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CH	47	26
2014	CH	53	36
2014	CH-02	55	17
2014	CH-03	61	12

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CH	74	26
2017	CH-03	100	11
2014	CH	64	36
2014	CH-02	72	17
2014	CH-03	62	12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CH-03	0	11
2014	CH	15	36
2014	CH-03	0	12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CH	26
2017	CH-03	11
2014	CH-02	17

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CH-03	0	11
2014	CH-03	0	12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CH	0	26
2017	CH-03	0	11
2014	CH	15	36

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	CH	26
2017	CH-03	11
2014	CH	36
2014	CH-02	17
2014	CH-03	12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CH	39	26
2014	CH	39	36
2014	CH-03	47	12

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CH	54	26
2017	CH-03	49	11
2014	CH	51	36
2014	CH-02	50	17
2014	CH-03	69	12

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	CH	57	26
2017	CH-03	58	11
2014	CH	49	36
2014	CH-02	44	17
2014	CH-03	47	12

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CH	45	26
2017	CH-03	58	11
2014	CH	44	36
2014	CH-02	50	17
2014	CH-03	54	12

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CH	43	26
2014	CH	18	36

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CH	75	26
2017	CH-03	58	11
2014	CH	64	36
2014	CH-02	78	17
2014	CH-03	53	12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	CH	28	26
2014	CH	49	36
2014	CH-02	34	17
2014	CH-03	53	12

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	CH	26
2017	CH-03	11
2014	CH-02	17

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Total responses
2017	CH	26
2017	CH-03	11
2014	CH-02	17

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CH	56	26
2017	CH-03	66	11
2014	CH	41	36
2014	CH-02	45	17
2014	CH-03	47	12

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	CH	24	26
2014	CH	36	36
2014	CH-02	39	17

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CH	42	27
2014	CH	51	36
2014	CH-02	38	17
2014	CH-03	69	12

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	CH	31	27
2014	CH	26	36
2014	CH-02	28	17

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CH	41	27
2017	CH-03	53	12
2014	CH	28	36
2014	CH-02	28	17

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CH	19	24
2014	CH	20	32

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CH-03	0	10

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CH-03	0	10
2014	CH	23	32

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CH	27	24
2014	CH	17	32

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CH	57	24
2017	CH-03	63	10
2014	CH	46	32
2014	CH-02	57	15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	CH	24
2017	CH-03	10
2014	CH	32
2014	CH-02	15
2014	CH-03	10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CH	41	24
2014	CH	54	32
2014	CH-02	69	15
2014	CH-03	54	10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CH	96	4	26
2017	CH-03	100	0	11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	16	14	16	5	7	32	9	52	21	209
2017	CH-02	22	15	16	4	4	32	7	60	14	69
2017	CH-03	9	20	12	4	7	38	11	57	20	74
2017	CH-04	12	6	14	12	6	37	14	36	36	34
2017	CH-05	18	13	31	4	16	13	4	37	25	22
2014	CH	14	12	21	4	6	32	10	46	17	261
2014	CH-02	9	12	23	5	8	32	12	36	22	102
2014	CH-03	10	17	14	3	7	36	13	52	21	87
2014	CH-04	23	8	21	4	6	32	6	50	17	44
2014	CH-05	40	0	31	0	0	24	4	56	0	23

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	30	33	17	5	4	11	0	71	10	209
2017	CH-02	41	35	14	1	1	7	0	81	3	69
2017	CH-03	20	32	20	6	4	18	0	63	13	74
2017	CH-04	29	36	17	3	3	12	0	74	7	34
2017	CH-05	31	35	18	9	8	0	0	66	16	22
2014	CH	27	26	19	5	5	18	1	65	12	261
2014	CH-02	20	29	22	8	5	13	2	59	15	102
2014	CH-03	28	30	12	1	8	21	0	73	12	87
2014	CH-04	31	17	16	8	2	25	0	64	14	44
2014	CH-05	44	12	31	0	0	12	0	64	0	23
2011	CH	27	36	15	6	4	13	0	72	11	275
2011	CH-02	27	37	15	5	4	12	1	74	9	110
2011	CH-03	25	39	11	7	7	12	0	73	15	92
2011	CH-04	27	22	16	11	0	24	0	64	14	37
2011	CH-05	31	38	24	3	0	3	0	71	4	29

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	22	57	13	5	0	1	0	80	6	209
2017	CH-02	16	52	20	10	0	1	0	69	10	69
2017	CH-03	20	61	10	6	1	1	0	82	8	74
2017	CH-04	23	68	9	0	0	0	0	91	0	34
2017	CH-05	43	35	18	0	0	0	4	82	0	22
2014	CH	21	49	19	8	2	1	0	71	10	261
2014	CH-02	16	46	20	13	3	2	0	62	17	102
2014	CH-03	18	51	20	6	2	2	0	71	9	87
2014	CH-04	21	56	19	4	0	0	0	77	4	44
2014	CH-05	44	44	12	0	0	0	0	88	0	23
2011	CH	21	53	13	6	3	1	1	77	9	275
2011	CH-02	17	54	14	8	5	3	0	73	13	109
2011	CH-03	20	56	15	5	2	1	0	77	8	93
2011	CH-04	24	57	14	3	0	0	3	83	3	37
2011	CH-05	45	31	10	7	0	0	7	81	7	29
2008	CH	16	49	15	9	5	4	1	69	16	257
2008	CH-02	15	43	12	13	9	5	1	63	24	97
2008	CH-03	9	57	16	7	5	4	1	70	13	98
2008	CH-04	33	46	17	4	0	0	0	79	4	24
2008	CH-05	33	44	11	7	0	0	4	81	8	27

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	10	24	23	8	3	28	5	50	16	208
2017	CH-02	9	27	23	7	1	27	4	53	13	69
2017	CH-03	7	28	21	5	4	30	4	53	14	73
2017	CH-04	11	14	20	12	6	31	6	40	28	34
2017	CH-05	13	18	26	16	0	18	9	42	22	22
2014	CH	8	26	28	6	3	23	5	47	13	261
2014	CH-02	10	24	32	5	1	24	4	47	8	102
2014	CH-03	5	31	28	4	4	20	6	50	12	87
2014	CH-04	4	23	17	17	6	27	6	41	34	44
2014	CH-05	20	8	36	4	0	28	4	41	6	23
2011	CH	7	21	26	9	3	31	4	42	18	276
2011	CH-02	5	25	22	7	4	32	5	49	17	110
2011	CH-03	10	16	31	13	2	26	2	36	21	93
2011	CH-04	0	22	16	5	5	49	3	44	22	37
2011	CH-05	10	14	41	7	0	14	14	33	10	29

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	41	37	9	0	2	9	0	87	3	209
2017	CH-02	41	45	7	0	1	6	0	91	2	69
2017	CH-03	35	37	9	1	4	15	0	84	6	74
2017	CH-04	57	23	14	0	3	3	0	83	3	34
2017	CH-05	44	30	13	0	0	9	4	85	0	22
2014	CH	40	35	12	4	1	7	0	82	6	261
2014	CH-02	35	43	11	4	2	6	0	82	6	102
2014	CH-03	36	37	15	1	1	10	0	81	2	87
2014	CH-04	50	21	11	8	2	8	0	77	11	44
2014	CH-05	64	24	4	8	0	0	0	88	8	23
2011	CH	33	38	13	3	1	11	1	81	5	276
2011	CH-02	28	45	11	3	0	12	1	84	3	110
2011	CH-03	30	40	14	4	2	10	0	77	7	93
2011	CH-04	51	14	16	3	0	14	3	77	3	37
2011	CH-05	41	34	14	0	0	3	7	85	0	29
2008	CH	28	34	14	7	2	15	1	73	11	258
2008	CH-02	25	32	14	5	1	23	0	73	8	97
2008	CH-03	28	37	8	10	1	14	1	77	13	99
2008	CH-04	33	42	21	0	4	0	0	75	4	24
2008	CH-05	26	37	11	11	4	7	4	71	17	27

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	34	36	11	2	1	15	0	83	4	208
2017	CH-02	35	39	12	1	1	12	0	84	3	69
2017	CH-03	24	37	11	4	1	23	0	79	7	74
2017	CH-04	59	12	12	0	3	15	0	83	3	33
2017	CH-05	31	43	13	0	0	9	4	85	0	22
2014	CH	29	38	13	4	3	13	1	78	7	261
2014	CH-02	27	45	11	2	2	13	0	83	4	102
2014	CH-03	24	44	15	2	3	11	1	77	6	87
2014	CH-04	35	21	11	10	4	19	0	69	18	44
2014	CH-05	48	16	16	8	0	12	0	73	9	23
2011	CH	28	33	17	3	1	18	1	75	4	274
2011	CH-02	24	36	19	1	1	19	0	74	2	109
2011	CH-03	28	38	14	4	0	16	0	78	5	93
2011	CH-04	33	22	14	3	3	22	3	74	7	36
2011	CH-05	41	21	24	3	0	7	3	69	4	29
2008	CH	28	33	17	8	2	10	1	69	12	257
2008	CH-02	33	29	20	6	0	10	2	71	7	97
2008	CH-03	24	35	13	9	3	14	1	70	14	98
2008	CH-04	17	42	21	8	4	8	0	64	14	24
2008	CH-05	33	37	15	11	4	0	0	70	15	27

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CH	7	93	208
2017	CH-03	9	91	74
2014	CH	8	92	260
2014	CH-02	7	93	102
2014	CH-03	9	91	87
2014	CH-04	13	87	43
2014	CH-05	0	100	23

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CH	93	14
2014	CH	70	20

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CH	0	14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	CH	0	14
2014	CH	0	20

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CH	0	14

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CH	0	14

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	CH	43	14
2014	CH	29	21

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	CH	50	14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	CH	0	14

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	CH	0	14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	CH	0	14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	CH	0	14
2014	CH	0	21

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	CH	0	14

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CH	0	14

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CH	0	14

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CH	0	14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CH	71	14
2014	CH	60	20

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CH	0	14
2014	CH	0	17

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CH	0	14
2014	CH	0	17

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CH	0	14

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CH	0	14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CH	43	14

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CH	0	14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CH	64	14
2014	CH	53	17

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	CH	0	14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CH	71	14
2014	CH	76	17

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CH	93	7	14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	16	16	17	4	3	36	9	58	12	209
2017	CH-02	28	14	12	1	3	33	9	73	7	69
2017	CH-03	7	24	13	1	4	42	9	63	11	74
2017	CH-04	9	9	14	12	3	39	14	38	31	34
2017	CH-05	18	18	31	8	0	22	4	48	10	22
2014	CH	14	14	17	4	2	39	10	54	11	260
2014	CH-02	10	13	18	6	3	39	12	45	18	102
2014	CH-03	11	17	14	2	2	46	8	60	9	86
2014	CH-04	14	11	21	4	2	34	14	48	12	44
2014	CH-05	32	12	16	0	0	32	8	73	0	23

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	31	35	13	4	3	14	0	77	8	209
2017	CH-02	45	35	7	3	3	6	1	86	6	69
2017	CH-03	23	34	13	3	3	25	0	76	7	74
2017	CH-04	20	42	12	9	3	14	0	73	14	34
2017	CH-05	26	35	26	8	0	4	0	64	8	22
2014	CH	27	31	15	2	2	20	2	75	6	261
2014	CH-02	24	36	17	3	3	15	2	73	7	102
2014	CH-03	26	36	9	2	2	24	1	83	6	87
2014	CH-04	31	17	21	2	2	23	4	66	6	44
2014	CH-05	40	16	24	0	0	20	0	70	0	23
2011	CH	36	34	15	1	2	12	0	80	4	275
2011	CH-02	34	39	14	1	3	9	1	81	4	110
2011	CH-03	34	33	17	2	3	11	0	74	6	92
2011	CH-04	32	24	16	0	0	27	0	78	0	37
2011	CH-05	55	38	7	0	0	0	0	93	0	29

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	14	24	22	18	18	1	4	40	38	208
2017	CH-02	17	23	18	19	22	0	1	41	41	69
2017	CH-03	9	29	25	16	15	3	4	41	32	74
2017	CH-04	17	23	20	9	25	0	6	43	36	34
2017	CH-05	13	22	22	30	9	0	4	37	40	22

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	12	24	31	20	11	0	1	37	32	209
2017	CH-02	14	27	31	14	13	0	0	42	27	69
2017	CH-03	13	22	25	25	10	1	3	37	37	74
2017	CH-04	0	28	35	29	9	0	0	28	37	34
2017	CH-05	13	26	35	16	9	0	0	40	25	22

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	19	33	26	12	6	2	3	54	19	209
2017	CH-02	20	44	26	4	4	0	1	65	9	69
2017	CH-03	22	24	24	13	6	3	8	52	22	74
2017	CH-04	11	29	29	20	12	0	0	40	31	34
2017	CH-05	4	48	25	22	0	0	0	53	22	22

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	15	25	27	18	12	2	1	41	31	209
2017	CH-02	14	32	29	15	7	0	3	48	23	69
2017	CH-03	15	24	17	24	16	4	1	40	41	74
2017	CH-04	11	26	34	12	14	3	0	38	27	34
2017	CH-05	13	22	26	22	16	0	0	35	38	22

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	40	27	16	2	5	0	10	75	8	209
2017	CH-02	52	25	12	3	1	0	7	83	5	69
2017	CH-03	35	28	11	3	5	1	17	78	9	74
2017	CH-04	43	17	20	3	9	0	9	66	13	34
2017	CH-05	22	47	26	0	4	0	0	69	4	22

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	25	38	20	9	8	0	0	63	17	207
2017	CH-02	32	40	16	6	6	0	0	72	12	68
2017	CH-03	24	38	19	8	9	1	1	63	17	74
2017	CH-04	25	23	23	20	9	0	0	48	29	34
2017	CH-05	13	52	26	4	4	0	0	65	9	22

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	22	32	28	11	4	2	2	56	15	207
2017	CH-02	32	35	23	4	3	1	0	69	7	68
2017	CH-03	17	35	28	12	2	1	4	55	15	74
2017	CH-04	22	29	35	12	3	0	0	51	14	34
2017	CH-05	9	31	35	16	9	0	0	40	25	22

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	19	38	22	13	5	1	3	59	18	204
2017	CH-02	23	45	18	6	5	0	3	70	11	66
2017	CH-03	21	34	22	14	3	1	4	59	18	74
2017	CH-04	12	45	23	17	0	3	0	58	18	34
2017	CH-05	13	26	31	21	9	0	0	40	30	22

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	26	38	20	8	5	1	3	67	13	207
2017	CH-02	31	43	15	4	3	1	3	77	8	68
2017	CH-03	24	41	20	4	4	3	5	70	9	74
2017	CH-04	26	28	32	9	6	0	0	54	14	34
2017	CH-05	22	31	18	25	4	0	0	53	30	22

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	29	29	23	10	4	1	3	61	15	206
2017	CH-02	32	32	28	6	1	0	0	65	7	68
2017	CH-03	32	24	20	12	3	3	7	62	16	73
2017	CH-04	26	31	17	14	12	0	0	57	26	34
2017	CH-05	18	40	26	9	8	0	0	57	16	22

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	41	28	15	5	7	1	4	72	12	209
2017	CH-02	48	27	16	3	4	0	1	77	7	69
2017	CH-03	33	25	15	9	10	3	5	63	21	74
2017	CH-04	38	39	14	3	3	0	3	79	6	34
2017	CH-05	47	18	22	4	4	0	4	68	9	22

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	67	13	5	4	4	0	7	87	8	209
2017	CH-02	74	12	4	1	3	0	6	91	5	69
2017	CH-03	59	13	5	5	5	1	11	82	12	74
2017	CH-04	71	20	6	3	0	0	0	91	3	34
2017	CH-05	57	18	4	8	4	0	9	82	13	22

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	53	27	9	4	3	5	84	7	209
2017	CH-02	52	29	7	7	0	4	85	8	69
2017	CH-03	54	24	10	3	3	7	83	6	74
2017	CH-04	55	34	6	0	3	3	91	3	34
2017	CH-05	44	25	13	9	4	4	72	14	22

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	53	23	11	5	4	0	5	80	9	209
2017	CH-02	58	26	7	1	1	0	6	89	3	69
2017	CH-03	50	17	14	5	4	1	8	74	10	74
2017	CH-04	57	26	9	3	6	0	0	83	9	34
2017	CH-05	40	26	13	16	0	0	4	69	17	22

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	46	13	4	1	1	35	91	3	209
2017	CH-02	55	9	1	0	0	35	98	0	69
2017	CH-03	45	12	0	1	0	42	98	2	74
2017	CH-04	35	12	6	0	0	48	89	0	34
2017	CH-05	35	35	21	4	0	4	74	5	22

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	64	16	5	2	1	1	11	91	3	208
2017	CH-02	73	12	3	1	0	0	12	95	2	69
2017	CH-03	60	13	5	2	1	3	16	89	4	74
2017	CH-04	62	15	17	0	3	0	3	79	3	33
2017	CH-05	62	34	0	0	0	0	4	100	0	22

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	56	21	7	4	5	1	6	83	9	209
2017	CH-02	49	20	10	7	7	0	6	74	15	69
2017	CH-03	54	25	8	3	3	0	8	86	6	74
2017	CH-04	60	26	3	3	3	0	6	91	6	34
2017	CH-05	74	18	0	4	0	0	4	95	5	22

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	44	35	10	5	1	0	5	83	6	208
2017	CH-02	43	33	17	3	1	0	1	78	4	69
2017	CH-03	41	31	11	5	1	1	9	80	7	74
2017	CH-04	33	50	6	9	0	0	3	85	9	33
2017	CH-05	69	22	0	4	0	0	4	95	5	22

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	8	33	42	10	5	2	42	15	208
2017	CH-02	7	45	41	4	3	0	52	7	69
2017	CH-03	7	22	46	17	3	5	30	21	74
2017	CH-04	15	32	32	9	12	0	47	21	33
2017	CH-05	4	31	52	4	9	0	35	13	22

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	5	10	49	24	11	1	35	15	209
2017	CH-02	3	1	46	35	14	0	49	4	69
2017	CH-03	4	12	54	14	13	3	28	16	74
2017	CH-04	12	14	42	23	9	0	32	26	34
2017	CH-05	0	13	52	31	4	0	35	13	22

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	30	48	11	4	4	3	80	9	209
2017	CH-02	31	46	16	4	1	1	78	6	69
2017	CH-03	24	49	9	4	7	8	79	12	74
2017	CH-04	38	51	9	0	3	0	88	3	34
2017	CH-05	35	47	9	9	0	0	82	9	22

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	24	43	15	11	5	1	1	69	16	209
2017	CH-02	32	46	14	4	1	0	1	79	6	69
2017	CH-03	19	38	15	16	9	3	1	59	26	74
2017	CH-04	29	39	14	14	3	0	0	68	17	34
2017	CH-05	18	47	22	13	0	0	0	65	13	22

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CH	18	82	209
2017	CH-03	20	80	74
2017	CH-04	25	75	34
2014	CH	16	84	259
2014	CH-02	17	83	102
2014	CH-03	15	85	85
2014	CH-04	14	86	44

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CH	86	14	33
2017	CH-03	80	20	15
2014	CH	86	14	40
2014	CH-02	89	11	18
2014	CH-03	93	7	13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	60	21	6	3	6	0	3	84	10	28
2017	CH-03	42	17	8	8	17	0	8	64	27	12
2014	CH	57	19	11	5	3	3	3	80	9	34
2014	CH-02	50	25	6	13	6	0	0	75	19	16
2014	CH-03	53	23	8	0	0	8	8	91	0	12

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	23	19	27	14	14	2	1	24	76	209
2017	CH-02	23	17	29	12	17	1	0	23	77	69
2017	CH-03	23	22	25	15	12	1	1	23	77	74
2017	CH-04	17	26	26	14	14	3	0	18	82	34
2017	CH-05	34	9	35	9	9	4	0	36	64	22

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CH	17	154
2017	CH-02	20	51
2017	CH-03	20	55
2017	CH-04	14	27
2017	CH-05	0	14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CH	52	154
2017	CH-02	51	51
2017	CH-03	55	55
2017	CH-04	53	27
2017	CH-05	50	14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CH	15	154
2017	CH-02	20	51
2017	CH-03	14	55
2017	CH-04	14	27
2017	CH-05	14	14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CH	45	154
2017	CH-02	37	51
2017	CH-03	42	55
2017	CH-04	61	27
2017	CH-05	71	14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CH	8	154
2017	CH-02	12	51
2017	CH-03	7	55
2017	CH-04	7	27
2017	CH-05	0	14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CH	46	154
2017	CH-02	49	51
2017	CH-03	51	55
2017	CH-04	32	27
2017	CH-05	29	14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CH	1	48	20	13	4	15	152
2017	CH-02	2	45	20	10	2	22	51
2017	CH-03	2	51	20	11	4	12	55
2017	CH-04	0	60	11	14	7	7	27
2017	CH-05	0	23	46	23	0	8	13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	10	26	18	18	20	3	6	39	42	155
2017	CH-02	15	25	17	19	17	0	6	43	39	52
2017	CH-03	5	19	16	19	30	4	7	27	55	55
2017	CH-04	7	36	21	11	14	4	7	48	28	27
2017	CH-05	7	21	29	29	7	7	0	31	38	14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	3	8	11	21	51	3	3	11	77	155
2017	CH-02	6	12	10	21	50	0	2	18	73	52
2017	CH-03	2	9	12	16	54	4	4	11	75	55
2017	CH-04	0	4	14	24	47	7	4	4	80	27
2017	CH-05	0	7	14	21	50	7	0	8	77	14

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Health Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CH

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me