2017 Public Service Employee Survey Results for Health Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - BI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	29	53	5	10	3	0	82	13	704
2017	BI-02	38	45	7	7	2	0	83	10	42
2017	BI-03	33	48	7	10	2	0	81	12	239
2017	BI-04	27	55	4	11	3	0	82	14	334
2017	BI-05	20	62	2	9	7	0	82	16	81
2014	BI	24	52	7	14	3	0	76	17	790
2014	BI-02	35	47	6	11	0	0	82	11	60
2014	BI-03	27	51	5	12	5	0	78	16	283
2014	BI-04	21	54	8	15	2	0	75	17	357
2014	BI-05	23	49	7	18	4	0	72	21	84
2011	BI	30	54	4	9	2	0	85	11	764
2011	BI-02	34	56	3	5	2	0	90	6	62
2011	BI-03	34	51	5	7	3	0	85	10	308
2011	BI-04	26	57	4	11	2	0	83	13	307
2011	BI-05	30	56	1	9	3	0	86	13	86
2008	BI	37	49	3	8	3	0	86	12	637
2008	BI-02	44	44	1	7	1	1	90	8	72
2008	BI-03	43	42	3	10	2	0	86	12	260
2008	BI-04	28	57	3	8	4	0	85	13	224
2008	BI-05	28	54	4	7	7	0	82	14	71

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	68	17	6	4	2	1	1	87	6	701
2017	BI-02	74	22	2	2	0	0	0	95	2	42
2017	BI-03	68	20	5	3	3	1	0	89	5	237
2017	BI-04	65	16	9	5	2	1	2	83	8	333
2017	BI-05	79	12	1	4	1	1	1	94	5	81
2014	BI	68	19	5	4	2	1	1	88	6	790
2014	BI-02	71	25	0	3	2	0	0	95	5	60
2014	BI-03	69	17	5	5	2	0	1	87	7	283
2014	BI-04	67	19	6	5	2	1	1	88	7	357
2014	BI-05	72	18	6	1	2	1	0	90	4	84
2011	BI	70	18	4	4	2	1	1	90	6	765
2011	BI-02	76	19	0	2	3	0	0	95	5	63
2011	BI-03	70	18	3	5	2	0	2	89	7	308
2011	BI-04	69	19	6	4	1	1	1	89	5	307
2011	BI-05	72	15	6	2	1	3	0	90	4	86
2008	BI	73	15	3	5	2	1	1	89	7	635
2008	BI-02	83	10	1	3	1	1	0	94	4	72
2008	BI-03	71	15	4	6	3	0	1	88	9	260
2008	BI-04	74	14	5	5	1	1	1	90	6	222
2008	BI-05	69	20	1	6	1	1	1	91	7	71

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	69	15	5	5	5	0	1	84	10	701
2017	BI-02	78	12	5	0	5	0	0	90	5	41
2017	BI-03	68	13	6	7	5	0	1	83	11	238
2017	BI-04	68	14	5	5	7	0	2	83	12	333
2017	BI-05	67	23	5	2	2	0	0	90	5	81
2014	BI	66	15	6	7	4	0	2	82	12	788
2014	BI-02	69	13	6	5	3	0	3	85	8	60
2014	BI-03	64	14	5	9	6	0	1	79	15	282
2014	BI-04	66	15	6	7	4	1	1	83	11	356
2014	BI-05	69	19	5	5	1	0	1	89	6	84
2011	BI	67	13	4	9	5	0	1	81	14	766
2011	BI-02	67	17	3	10	3	0	0	84	13	63
2011	BI-03	66	12	6	9	6	0	1	79	16	309
2011	BI-04	69	13	4	9	4	0	1	83	14	307
2011	BI-05	69	16	3	6	6	0	0	85	12	86
2008	BI	70	12	4	8	5	1	1	83	13	634
2008	BI-02	71	14	6	7	1	1	0	86	8	72
2008	BI-03	67	10	4	10	7	0	1	78	17	259
2008	BI-04	73	13	2	6	4	1	1	87	11	222
2008	BI-05	70	17	4	4	4	0	0	87	8	71

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	29	34	8	15	13	63	28	703
2017	BI-02	40	38	10	12	0	79	12	42
2017	BI-03	36	33	9	13	10	69	22	239
2017	BI-04	25	34	8	16	17	59	33	333
2017	BI-05	22	35	9	22	12	57	35	81
2014	BI	27	32	10	14	16	59	30	790
2014	BI-02	41	34	5	15	5	76	19	60
2014	BI-03	30	36	11	11	12	65	23	283
2014	BI-04	23	29	12	17	18	52	36	357
2014	BI-05	29	27	4	12	28	56	40	84
2011	BI	39	37	8	10	5	76	16	764
2011	BI-02	41	37	13	3	6	78	10	63
2011	BI-03	41	39	8	9	3	80	12	308
2011	BI-04	36	36	7	12	8	73	20	306
2011	BI-05	41	34	10	10	5	74	15	86

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	21	42	14	15	8	0	0	64	23	701
2017	BI-02	32	38	10	15	5	0	0	70	20	40
2017	BI-03	22	41	15	13	8	1	0	64	21	239
2017	BI-04	19	42	14	16	8	0	0	61	25	334
2017	BI-05	19	52	9	15	6	0	0	70	21	81
2014	BI	20	44	14	16	5	0	0	64	22	789
2014	BI-02	24	50	16	8	2	0	0	74	10	60
2014	BI-03	20	44	14	16	6	0	0	64	22	283
2014	BI-04	17	44	15	17	6	0	0	61	23	356
2014	BI-05	29	38	12	17	5	0	0	67	21	84
2011	BI	29	46	12	11	2	0	0	75	13	765
2011	BI-02	19	51	13	14	3	0	0	70	17	63
2011	BI-03	31	44	11	10	3	0	1	75	13	308
2011	BI-04	29	45	13	12	2	0	0	74	14	307
2011	BI-05	34	51	8	6	1	0	0	85	7	86
2008	BI	24	46	12	11	6	0	0	71	17	637
2008	BI-02	28	42	8	17	4	1	0	70	21	72
2008	BI-03	26	44	10	13	6	0	0	71	19	260
2008	BI-04	21	49	14	8	7	0	0	70	15	224
2008	BI-05	23	52	11	8	6	0	0	75	14	71

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	50	37	7	5	2	0	87	7	699
2017	BI-02	52	40	0	5	3	0	93	7	42
2017	BI-03	47	39	8	4	2	0	85	6	238
2017	BI-04	48	37	8	5	2	0	85	7	330
2017	BI-05	65	27	2	5	0	0	93	5	81
2014	BI	46	39	8	5	2	0	85	8	790
2014	BI-02	43	37	8	5	5	2	82	10	60
2014	BI-03	42	41	8	6	3	0	83	9	283
2014	BI-04	49	36	8	4	2	0	85	7	357
2014	BI-05	49	43	4	5	0	0	92	5	84
2011	BI	47	37	9	5	2	0	84	7	764
2011	BI-02	35	43	13	5	5	0	78	10	63
2011	BI-03	43	38	10	6	3	0	81	9	308
2011	BI-04	52	34	8	6	1	0	86	7	306
2011	BI-05	50	42	6	2	0	0	92	2	86
2008	BI	44	40	9	5	3	0	84	8	637
2008	BI-02	26	44	15	10	4	0	71	14	72
2008	BI-03	45	38	9	5	2	0	83	8	260
2008	BI-04	46	40	8	4	2	0	86	6	224
2008	BI-05	51	41	4	1	3	0	92	4	71

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	53	37	5	3	2	0	90	5	700
2017	BI-02	48	38	5	7	3	0	86	10	42
2017	BI-03	48	39	8	3	3	0	87	5	238
2017	BI-04	54	38	3	3	2	0	92	5	331
2017	BI-05	69	23	4	4	0	0	93	4	81
2014	BI	52	36	5	5	3	0	88	7	790
2014	BI-02	51	36	5	2	6	0	87	8	60
2014	BI-03	44	42	5	5	4	0	86	8	283
2014	BI-04	57	31	5	5	1	0	89	6	357
2014	BI-05	57	37	1	4	1	0	94	5	84
2011	BI	50	37	7	4	1	0	88	5	765
2011	BI-02	30	46	11	11	2	0	76	13	63
2011	BI-03	48	38	9	4	2	0	86	6	309
2011	BI-04	55	36	5	4	0	0	91	4	306
2011	BI-05	60	33	3	3	0	0	93	3	86
2008	BI	47	42	5	4	1	0	90	5	637
2008	BI-02	29	54	11	4	0	1	85	4	72
2008	BI-03	49	38	5	5	3	0	87	7	260
2008	BI-04	51	41	4	4	0	0	92	4	224
2008	BI-05	46	48	3	1	0	1	96	1	71

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	42	39	8	8	2	0	1	81	11	699
2017	BI-02	43	41	10	7	0	0	0	83	7	42
2017	BI-03	45	36	6	8	3	0	1	82	12	238
2017	BI-04	37	41	9	10	2	1	0	79	12	330
2017	BI-05	48	39	6	2	4	0	0	88	6	81
2014	BI	40	37	12	8	1	0	0	78	10	789
2014	BI-02	51	38	8	3	0	0	0	89	3	60
2014	BI-03	40	36	13	9	2	0	1	77	10	283
2014	BI-04	37	40	12	9	2	1	0	77	11	356
2014	BI-05	49	30	12	9	0	0	0	79	9	84

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	49	30	9	8	4	0	0	79	12	701
2017	BI-02	59	24	10	7	0	0	0	83	7	42
2017	BI-03	57	26	7	5	4	1	0	83	9	238
2017	BI-04	45	33	9	9	5	0	0	77	14	332
2017	BI-05	37	37	10	10	6	0	0	74	16	81
2014	BI	40	37	11	9	3	0	0	77	12	790
2014	BI-02	48	39	7	2	2	2	2	90	3	60
2014	BI-03	37	39	11	8	4	1	0	77	12	283
2014	BI-04	43	32	11	10	3	0	0	75	13	357
2014	BI-05	33	45	9	12	0	0	0	79	12	84
2011	BI	45	39	8	5	3	0	0	84	7	766
2011	BI-02	38	48	2	13	0	0	0	86	13	63
2011	BI-03	52	32	8	5	2	0	1	85	7	309
2011	BI-04	43	41	9	3	3	1	0	85	6	307
2011	BI-05	35	47	10	5	3	0	0	81	8	86

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	16	19	12	13	21	6	13	43	42	700
2017	BI-02	26	22	14	5	12	12	10	61	21	42
2017	BI-03	19	18	9	9	14	9	22	53	34	238
2017	BI-04	13	19	13	14	27	5	9	36	48	331
2017	BI-05	13	26	12	22	22	1	4	40	47	81
2014	BI	16	19	14	15	17	5	14	43	40	790
2014	BI-02	26	19	10	10	6	6	22	63	23	60
2014	BI-03	14	17	15	14	15	4	20	42	39	283
2014	BI-04	15	19	16	15	20	6	10	40	41	357
2014	BI-05	19	29	9	21	19	0	2	49	41	84
2011	BI	19	18	12	17	18	5	12	44	42	763
2011	BI-02	17	21	16	6	17	10	13	49	31	63
2011	BI-03	22	14	11	16	14	7	16	47	39	307
2011	BI-04	18	19	13	17	22	3	9	42	44	306
2011	BI-05	15	26	8	31	15	1	3	43	49	86
2008	BI	19	24	11	14	16	6	11	51	35	637
2008	BI-02	15	19	13	13	13	10	18	48	35	72
2008	BI-03	22	23	10	11	14	6	15	56	32	260
2008	BI-04	19	24	13	17	16	5	6	49	37	224
2008	BI-05	15	30	11	18	23	1	1	46	42	71

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	36	46	8	8	2	82	10	702
2017	BI-02	40	43	5	7	5	83	12	42
2017	BI-03	38	43	9	7	3	81	9	239
2017	BI-04	31	50	8	9	2	81	11	332
2017	BI-05	51	38	2	7	1	89	9	81
2014	BI	29	49	11	7	4	78	11	790
2014	BI-02	28	50	11	6	3	79	10	60
2014	BI-03	27	47	11	9	6	74	15	283
2014	BI-04	28	53	10	6	3	81	8	357
2014	BI-05	38	45	9	4	4	83	7	84
2011	BI	34	42	12	8	4	76	12	763
2011	BI-02	18	55	13	8	6	73	15	62
2011	BI-03	33	41	14	8	4	74	12	308
2011	BI-04	38	41	9	8	4	79	12	306
2011	BI-05	37	43	10	7	2	80	9	86
2008	BI	38	40	11	7	3	79	10	631
2008	BI-02	31	34	21	6	8	65	14	71
2008	BI-03	42	38	11	6	4	79	10	257
2008	BI-04	38	42	9	9	1	81	10	222
2008	BI-05	37	45	10	6	3	82	8	71

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	23	36	17	15	9	1	60	23	703
2017	BI-02	41	26	12	14	7	0	67	21	42
2017	BI-03	26	35	16	13	8	2	63	21	239
2017	BI-04	20	36	18	16	10	0	56	26	333
2017	BI-05	22	43	12	16	6	0	65	22	81
2014	BI	18	39	16	17	10	0	57	27	790
2014	BI-02	19	45	16	11	8	0	64	19	60
2014	BI-03	19	37	15	14	14	1	57	29	283
2014	BI-04	17	39	17	19	7	0	56	26	357
2014	BI-05	17	39	21	18	5	0	56	23	84
2011	BI	22	41	17	13	7	0	63	21	765
2011	BI-02	14	54	16	14	2	0	68	16	63
2011	BI-03	25	41	15	12	6	0	66	19	309
2011	BI-04	21	37	18	14	8	0	59	23	307
2011	BI-05	18	42	16	14	9	0	60	24	85

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	37	45	9	7	3	81	9	700
2017	BI-02	43	50	2	5	0	93	5	42
2017	BI-03	39	42	8	7	4	81	11	236
2017	BI-04	34	45	12	7	2	79	9	333
2017	BI-05	36	48	9	6	1	84	7	81

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	49	39	6	5	1	0	88	6	702
2017	BI-02	52	33	2	12	0	0	86	12	42
2017	BI-03	46	40	7	6	1	1	86	7	239
2017	BI-04	49	39	6	4	2	0	88	6	333
2017	BI-05	59	35	5	0	1	0	94	1	80
2014	BI	43	41	9	6	1	0	84	7	789
2014	BI-02	38	41	13	8	0	0	79	8	60
2014	BI-03	40	42	10	7	2	0	81	9	283
2014	BI-04	45	42	8	5	1	1	87	5	356
2014	BI-05	52	39	6	1	1	0	92	2	84
2011	BI	44	40	11	3	2	1	84	5	765
2011	BI-02	27	46	16	10	2	0	73	11	63
2011	BI-03	44	40	11	2	2	1	85	4	309
2011	BI-04	45	39	10	2	2	1	86	4	307
2011	BI-05	51	33	11	5	1	0	84	6	85
2008	BI	50	37	6	5	2	1	87	7	637
2008	BI-02	42	38	13	6	3	0	79	8	72
2008	BI-03	52	36	5	4	2	0	88	7	260
2008	BI-04	52	35	4	6	2	1	87	8	224
2008	BI-05	49	42	4	1	3	0	92	4	71

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	30	38	13	12	6	1	69	18	703
2017	BI-02	40	36	12	5	7	0	76	12	42
2017	BI-03	34	34	13	12	5	2	69	18	239
2017	BI-04	25	41	14	13	7	0	66	20	333
2017	BI-05	36	40	10	12	2	0	75	15	81

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	56	32	8	3	1	88	4	699
2017	BI-02	48	43	5	2	3	90	5	42
2017	BI-03	52	33	10	4	1	85	5	236
2017	BI-04	56	33	8	2	0	89	3	332
2017	BI-05	73	18	6	2	0	91	2	81
2014	BI	57	32	6	3	1	90	4	789
2014	BI-02	51	39	8	2	0	90	2	60
2014	BI-03	54	33	8	4	1	88	4	283
2014	BI-04	59	32	6	2	1	91	3	356
2014	BI-05	66	25	4	5	1	91	6	84
2011	BI	57	33	7	2	1	90	3	764
2011	BI-02	41	44	10	3	2	86	5	63
2011	BI-03	56	33	8	1	1	90	2	309
2011	BI-04	59	32	5	3	1	91	3	305
2011	BI-05	60	27	8	5	0	87	5	86

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	28	44	11	12	5	0	0	72	17	698
2017	BI-02	45	31	10	12	2	0	0	76	14	42
2017	BI-03	28	42	12	12	5	0	0	70	18	235
2017	BI-04	24	46	13	11	5	0	0	71	16	332
2017	BI-05	33	47	5	12	2	0	0	80	15	81
2014	BI	22	44	13	14	6	0	0	67	20	789
2014	BI-02	22	49	13	6	6	0	3	73	13	60
2014	BI-03	21	42	12	17	7	0	0	63	25	283
2014	BI-04	22	46	14	13	5	0	0	68	18	356
2014	BI-05	25	47	12	12	5	0	0	72	17	84
2011	BI	28	43	12	12	4	1	0	72	17	765
2011	BI-02	22	49	21	6	2	0	0	71	8	63
2011	BI-03	28	42	10	14	4	2	0	71	18	309
2011	BI-04	29	42	12	11	5	0	0	71	16	306
2011	BI-05	29	47	7	14	3	0	0	76	17	86

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	30	34	18	12	5	0	0	65	17	699
2017	BI-02	48	29	12	7	5	0	0	76	12	42
2017	BI-03	30	35	18	11	5	1	0	66	16	236
2017	BI-04	26	34	19	15	5	0	1	60	20	332
2017	BI-05	40	36	12	10	2	0	0	75	12	81
2014	BI	27	38	17	12	6	0	0	65	18	790
2014	BI-02	32	41	13	6	6	0	2	73	13	60
2014	BI-03	26	37	16	12	8	0	0	64	20	283
2014	BI-04	26	37	19	14	4	0	0	63	18	357
2014	BI-05	31	45	14	6	4	0	0	76	9	84

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	31	39	17	8	4	1	1	71	12	698
2017	BI-02	43	33	17	5	2	0	0	76	7	42
2017	BI-03	34	41	14	6	3	2	1	77	9	235
2017	BI-04	25	39	19	11	5	1	1	65	16	332
2017	BI-05	40	39	11	6	4	0	0	79	10	81
2014	BI	24	39	20	11	5	1	0	64	16	789
2014	BI-02	33	49	12	2	5	0	0	82	6	60
2014	BI-03	23	40	19	10	7	1	1	64	17	283
2014	BI-04	24	39	23	10	4	0	0	63	14	356
2014	BI-05	27	31	19	20	1	1	0	59	22	84
2011	BI	35	41	14	6	2	1	1	77	8	762
2011	BI-02	27	56	13	3	2	0	0	83	5	63
2011	BI-03	40	36	13	6	2	0	2	78	8	308
2011	BI-04	32	43	13	8	2	0	1	77	10	305
2011	BI-05	29	41	21	4	2	2	0	72	6	85

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	41	42	10	5	1	83	6	697
2017	BI-02	50	38	7	2	3	88	5	42
2017	BI-03	46	37	8	6	2	84	8	235
2017	BI-04	35	47	13	4	1	82	5	332
2017	BI-05	45	42	6	6	0	88	6	80
2014	BI	40	41	10	6	3	81	9	790
2014	BI-02	45	34	13	3	5	79	8	60
2014	BI-03	40	40	8	8	4	80	12	283
2014	BI-04	39	42	11	4	3	82	7	357
2014	BI-05	37	46	8	6	2	83	8	84
2011	BI	42	42	9	6	2	83	7	763
2011	BI-02	29	53	8	5	5	82	10	62
2011	BI-03	44	37	12	6	1	81	7	307
2011	BI-04	43	42	8	6	2	84	7	307
2011	BI-05	42	48	5	6	0	90	6	86
2008	BI	45	39	9	5	2	84	7	637
2008	BI-02	36	38	15	6	6	74	11	72
2008	BI-03	50	35	8	3	3	85	7	260
2008	BI-04	43	44	7	6	0	87	6	224
2008	BI-05	44	42	7	4	3	86	7	71

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	41	39	13	5	2	1	80	7	701
2017	BI-02	67	29	0	2	0	2	98	2	42
2017	BI-03	47	38	11	1	1	1	86	2	239
2017	BI-04	38	41	15	3	2	0	80	5	333
2017	BI-05	16	34	18	21	10	0	51	32	79
2014	BI	39	39	15	5	3	0	78	7	789
2014	BI-02	43	49	6	2	0	0	92	2	60
2014	BI-03	41	40	13	4	1	0	82	5	283
2014	BI-04	42	37	15	4	2	0	79	6	356
2014	BI-05	17	39	23	11	11	0	56	21	84
2011	BI	35	41	17	5	2	0	77	7	767
2011	BI-02	40	40	17	2	0	2	81	2	63
2011	BI-03	42	41	15	2	1	0	83	2	310
2011	BI-04	34	43	16	4	2	0	77	7	307
2011	BI-05	15	36	23	19	7	0	51	26	86
2008	BI	28	38	19	8	5	0	67	14	637
2008	BI-02	38	40	15	3	1	3	80	4	72
2008	BI-03	32	42	16	7	2	0	74	10	260
2008	BI-04	25	39	21	8	6	0	65	14	224
2008	BI-05	10	23	28	21	18	0	32	39	71

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	9	18	37	20	11	1	3	33	28	697
2017	BI-02	0	17	39	17	22	0	5	41	18	41
2017	BI-03	8	16	33	23	13	3	4	38	26	236
2017	BI-04	11	19	37	20	10	1	3	31	31	332
2017	BI-05	10	17	51	17	4	0	1	21	27	81
2014	BI	7	24	39	22	5	1	2	28	32	786
2014	BI-02	5	26	34	27	6	0	2	34	31	60
2014	BI-03	6	22	40	23	5	1	3	28	29	283
2014	BI-04	8	22	38	22	6	1	2	30	31	354
2014	BI-05	6	35	41	17	1	0	0	18	41	83
2011	BI	8	19	40	22	6	1	3	30	28	766
2011	BI-02	3	22	41	27	5	2	0	32	26	63
2011	BI-03	9	15	38	22	10	2	4	34	25	310
2011	BI-04	9	20	41	23	3	0	3	27	30	306
2011	BI-05	6	29	44	16	5	0	0	21	35	86
2008	BI	8	26	36	19	7	2	2	27	35	635
2008	BI-02	4	21	42	18	8	3	4	28	27	72
2008	BI-03	6	20	36	21	11	3	2	34	28	259
2008	BI-04	11	32	34	17	4	0	0	22	43	224
2008	BI-05	7	36	37	17	1	1	0	19	43	70

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	7	16	30	25	17	2	3	44	24	694
2017	BI-02	2	14	31	22	14	2	14	43	20	42
2017	BI-03	5	16	23	26	24	3	3	53	22	234
2017	BI-04	10	17	32	25	13	2	3	39	28	330
2017	BI-05	5	15	41	25	14	1	0	39	20	81
2014	BI	8	16	31	27	12	3	3	41	26	787
2014	BI-02	2	19	31	23	15	9	2	42	24	60
2014	BI-03	9	16	27	29	12	3	5	44	27	282
2014	BI-04	8	14	32	29	12	3	2	42	24	355
2014	BI-05	6	24	42	19	8	1	0	28	30	84
2011	BI	7	14	28	32	15	3	2	49	21	763
2011	BI-02	3	8	29	32	23	3	2	58	12	62
2011	BI-03	7	12	23	32	18	4	3	54	21	309
2011	BI-04	7	15	31	33	12	1	1	46	22	306
2011	BI-05	7	20	30	31	8	2	1	41	28	86
2008	BI	9	17	31	25	13	3	2	40	28	636
2008	BI-02	4	14	19	38	18	3	4	60	19	72
2008	BI-03	7	14	32	25	15	5	3	44	22	259
2008	BI-04	13	18	32	23	10	2	1	34	33	224
2008	BI-05	11	28	37	17	7	0	0	24	39	71

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	16	22	32	17	8	1	4	27	40	699
2017	BI-02	7	17	33	17	14	0	12	35	27	42
2017	BI-03	15	21	29	17	10	3	5	30	39	237
2017	BI-04	16	23	33	19	6	1	2	26	40	332
2017	BI-05	24	27	32	9	7	0	1	16	51	81
2014	BI	16	26	29	17	8	2	3	26	44	785
2014	BI-02	15	32	21	11	10	6	5	24	53	60
2014	BI-03	16	24	29	17	7	3	4	25	43	282
2014	BI-04	15	26	31	18	8	1	2	27	42	353
2014	BI-05	20	27	25	20	7	0	0	27	48	84
2011	BI	15	23	31	19	9	1	3	29	39	764
2011	BI-02	8	24	35	19	13	0	2	32	32	63
2011	BI-03	10	21	32	19	13	2	4	34	32	309
2011	BI-04	18	24	29	20	6	1	3	26	43	306
2011	BI-05	26	26	31	16	1	0	0	17	51	86
2008	BI	12	21	35	19	8	2	2	29	34	634
2008	BI-02	6	15	45	14	13	3	4	29	23	71
2008	BI-03	9	20	32	22	10	3	3	34	32	259
2008	BI-04	15	21	36	19	7	1	1	27	37	223
2008	BI-05	23	24	35	15	1	1	0	17	47	71

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	7	13	34	28	15	1	2	45	20	698
2017	BI-02	2	2	22	34	27	5	7	70	6	41
2017	BI-03	4	7	33	30	22	1	3	54	12	237
2017	BI-04	10	14	35	29	12	0	1	41	24	331
2017	BI-05	7	30	39	15	8	0	1	23	37	81
2014	BI	5	15	38	31	9	1	2	41	21	785
2014	BI-02	3	0	25	49	20	0	3	71	3	60
2014	BI-03	5	13	36	33	8	1	4	43	20	283
2014	BI-04	6	14	40	29	9	1	1	38	21	352
2014	BI-05	6	27	43	20	4	0	0	24	33	84
2011	BI	6	16	35	28	12	1	2	41	22	764
2011	BI-02	3	10	37	32	14	2	3	48	13	63
2011	BI-03	3	11	30	32	18	2	4	54	14	309
2011	BI-04	9	19	38	26	7	1	1	33	29	306
2011	BI-05	8	24	45	19	4	0	1	23	32	85
2008	BI	9	19	33	26	10	1	2	37	29	636
2008	BI-02	3	14	26	31	22	3	1	55	17	72
2008	BI-03	5	15	27	33	15	2	3	50	22	259
2008	BI-04	14	20	42	20	3	0	1	23	34	224
2008	BI-05	17	35	32	11	4	0	0	15	52	71

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	16	23	29	16	10	2	3	28	41	699
2017	BI-02	0	17	29	19	24	0	10	49	19	41
2017	BI-03	11	21	26	18	16	4	4	37	34	237
2017	BI-04	18	25	32	17	6	1	1	24	43	332
2017	BI-05	33	26	30	6	2	0	2	9	61	81
2014	BI	16	29	31	15	5	1	3	22	46	787
2014	BI-02	6	15	31	23	19	2	5	44	23	60
2014	BI-03	16	28	27	18	5	1	4	25	46	282
2014	BI-04	15	31	34	14	4	1	1	18	47	355
2014	BI-05	27	32	30	10	1	0	0	11	59	84
2011	BI	11	21	32	20	10	2	4	32	34	763
2011	BI-02	8	16	31	24	16	2	3	42	25	62
2011	BI-03	6	16	29	26	14	2	7	44	24	309
2011	BI-04	16	24	34	15	7	2	2	23	42	305
2011	BI-05	13	35	34	10	7	0	1	18	48	86
2008	BI	14	22	29	19	13	2	2	33	37	635
2008	BI-02	3	11	29	25	24	6	3	53	15	72
2008	BI-03	9	19	25	23	17	3	3	43	30	259
2008	BI-04	19	26	33	16	5	0	1	21	45	223
2008	BI-05	25	32	31	7	4	0	0	11	58	71

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	6	12	28	30	16	3	4	50	20	695
2017	BI-02	7	2	34	17	22	2	15	47	12	41
2017	BI-03	5	13	27	24	20	6	6	49	20	236
2017	BI-04	6	13	28	35	14	2	2	51	20	331
2017	BI-05	10	12	28	36	11	0	2	48	23	81
2014	BI	5	9	23	38	17	3	6	60	15	786
2014	BI-02	3	8	15	37	21	11	5	69	13	60
2014	BI-03	5	9	24	33	19	3	7	58	16	283
2014	BI-04	5	9	20	43	17	1	6	64	14	354
2014	BI-05	4	13	36	32	12	0	2	46	17	83
2011	BI	6	13	26	31	16	3	5	51	21	764
2011	BI-02	8	13	26	27	16	5	5	48	23	62
2011	BI-03	6	14	19	30	19	4	8	56	22	309
2011	BI-04	7	11	30	32	14	2	3	49	19	306
2011	BI-05	7	12	33	36	10	0	2	48	19	86
2008	BI	10	20	31	23	11	3	2	35	31	636
2008	BI-02	6	11	25	25	26	3	4	55	18	72
2008	BI-03	7	19	30	24	12	5	3	38	29	259
2008	BI-04	13	22	33	23	6	1	0	30	36	224
2008	BI-05	13	27	38	18	4	0	0	23	39	71

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	12	22	34	16	10	4	3	28	36	699
2017	BI-02	5	12	31	26	17	2	7	47	19	42
2017	BI-03	10	19	31	16	14	6	3	34	32	237
2017	BI-04	12	23	35	16	8	3	2	26	38	333
2017	BI-05	19	27	40	9	3	0	2	12	47	80
2014	BI	14	21	33	17	9	2	4	28	37	788
2014	BI-02	15	11	29	19	17	2	6	40	28	60
2014	BI-03	12	24	32	15	9	3	5	26	39	282
2014	BI-04	12	19	36	20	8	3	3	30	33	356
2014	BI-05	21	25	32	14	6	0	1	21	47	84

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	68	14	7	5	4	1	2	84	9	704
2017	BI-02	81	7	7	2	2	0	0	88	5	42
2017	BI-03	67	15	5	6	4	1	3	84	11	239
2017	BI-04	66	13	8	5	5	1	2	81	10	334
2017	BI-05	71	16	6	1	2	1	1	90	4	81
2014	BI	68	13	5	6	4	0	2	84	11	788
2014	BI-02	79	10	6	2	0	0	3	92	2	60
2014	BI-03	68	11	5	7	6	0	3	81	14	282
2014	BI-04	67	13	6	6	5	0	3	83	11	357
2014	BI-05	68	21	5	4	1	0	1	90	5	84
2011	BI	64	15	6	8	6	1	2	80	14	764
2011	BI-02	63	17	6	6	2	2	3	85	8	63
2011	BI-03	63	15	5	7	8	1	2	79	16	309
2011	BI-04	66	13	7	8	4	0	2	81	12	305
2011	BI-05	62	20	5	8	6	0	0	81	14	86
2008	BI	65	12	5	6	8	1	4	80	14	636
2008	BI-02	75	10	3	4	3	0	6	90	7	71
2008	BI-03	63	11	4	7	11	1	3	77	18	260
2008	BI-04	67	10	6	5	6	1	5	82	12	224
2008	BI-05	61	18	8	8	4	0	0	79	13	71

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	23	32	16	11	6	8	3	62	20	704
2017	BI-02	36	26	14	2	5	7	10	74	9	42
2017	BI-03	27	25	15	8	5	15	5	65	17	239
2017	BI-04	19	35	16	14	8	6	2	59	24	334
2017	BI-05	17	46	21	14	1	0	1	64	15	81
2014	BI	29	32	15	9	6	5	4	67	17	789
2014	BI-02	32	38	6	8	3	8	5	80	13	60
2014	BI-03	26	29	16	7	8	6	7	64	18	282
2014	BI-04	30	29	15	10	7	5	3	65	19	357
2014	BI-05	30	49	13	6	1	1	0	80	7	84

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	40	32	10	10	7	2	0	74	16	704
2017	BI-02	45	24	12	10	5	5	0	73	15	42
2017	BI-03	44	32	9	6	8	2	0	77	14	239
2017	BI-04	36	32	10	13	7	2	0	69	21	334
2017	BI-05	41	39	12	6	0	0	1	81	6	81
2014	BI	42	31	9	10	7	1	0	74	17	788
2014	BI-02	53	23	11	10	3	0	0	76	13	60
2014	BI-03	44	29	8	11	6	1	0	74	18	283
2014	BI-04	38	33	9	10	9	1	0	72	19	356
2014	BI-05	49	31	11	6	2	1	0	81	8	84

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	35	38	13	8	4	2	0	74	12	700
2017	BI-02	50	24	10	10	0	7	0	79	10	42
2017	BI-03	41	35	10	9	2	2	0	78	11	239
2017	BI-04	29	39	15	8	6	2	0	70	14	330
2017	BI-05	31	49	10	4	2	1	3	83	6	81
2014	BI	37	38	11	8	4	1	1	77	12	790
2014	BI-02	40	44	8	2	5	2	0	85	7	60
2014	BI-03	41	36	11	6	4	1	1	78	10	283
2014	BI-04	35	38	11	9	4	2	2	75	13	357
2014	BI-05	30	43	8	15	1	0	2	74	17	84
2011	BI	38	38	11	8	3	2	1	78	12	766
2011	BI-02	38	41	10	10	0	2	0	81	10	63
2011	BI-03	39	35	11	7	4	2	1	78	11	309
2011	BI-04	35	38	11	9	3	3	1	76	13	307
2011	BI-05	40	40	9	9	2	0	0	79	12	86
2008	BI	38	36	10	10	4	1	1	76	14	637
2008	BI-02	54	21	11	7	1	3	3	79	9	72
2008	BI-03	40	36	8	10	5	1	1	77	14	260
2008	BI-04	31	39	11	12	4	2	0	72	16	224
2008	BI-05	37	44	8	10	1	0	0	80	11	71

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	28	27	14	10	7	13	1	63	20	703
2017	BI-02	29	14	17	12	7	17	5	54	24	42
2017	BI-03	26	26	12	9	7	19	1	65	20	239
2017	BI-04	24	28	17	12	7	12	1	59	21	333
2017	BI-05	46	31	6	10	5	0	3	79	15	81
2014	BI	28	27	15	12	6	11	2	63	20	789
2014	BI-02	27	29	13	13	5	13	0	64	20	60
2014	BI-03	26	22	15	13	7	15	2	57	24	283
2014	BI-04	26	30	16	10	6	11	1	63	19	357
2014	BI-05	44	30	13	8	2	0	2	76	11	84
2011	BI	35	27	11	9	7	10	2	70	18	765
2011	BI-02	27	33	6	10	6	16	2	73	19	63
2011	BI-03	35	21	14	10	8	11	2	64	20	309
2011	BI-04	31	31	9	9	7	10	2	71	19	307
2011	BI-05	52	32	8	8	0	0	0	84	8	85
2008	BI	37	26	13	9	6	8	1	69	17	637
2008	BI-02	49	21	10	10	3	7	1	76	14	72
2008	BI-03	33	27	12	7	8	12	1	69	18	260
2008	BI-04	32	27	16	12	6	7	0	63	20	224
2008	BI-05	48	30	8	10	3	1	0	79	13	71

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	9	19	17	17	12	23	3	37	40	703
2017	BI-02	12	7	22	7	7	40	5	35	26	42
2017	BI-03	11	14	11	15	12	31	5	40	43	239
2017	BI-04	7	19	22	20	12	19	1	32	40	334
2017	BI-05	10	37	7	21	14	6	4	53	39	80
2014	BI	9	17	19	17	12	21	4	36	39	789
2014	BI-02	15	11	20	11	10	24	8	40	31	60
2014	BI-03	8	14	19	16	10	26	8	33	38	283
2014	BI-04	9	18	18	15	16	21	2	35	41	357
2014	BI-05	9	32	21	30	6	1	0	42	36	84

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	46	37	8	7	2	0	0	84	9	703
2017	BI-02	50	38	5	5	0	2	0	90	5	42
2017	BI-03	55	32	5	6	2	0	0	87	8	238
2017	BI-04	43	38	10	8	2	0	0	80	10	334
2017	BI-05	37	48	7	5	1	0	1	86	6	81
2014	BI	47	37	7	7	2	0	0	84	9	790
2014	BI-02	48	39	5	5	2	2	0	88	7	60
2014	BI-03	51	34	6	5	3	0	0	85	9	283
2014	BI-04	46	36	8	8	2	0	0	82	10	357
2014	BI-05	42	49	4	6	0	0	0	91	6	84

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	46	33	9	7	4	1	0	79	12	704
2017	BI-02	50	36	5	5	5	0	0	86	10	42
2017	BI-03	48	33	8	5	5	1	0	82	10	239
2017	BI-04	46	31	9	9	4	0	0	78	13	334
2017	BI-05	36	38	12	11	2	0	0	74	14	81
2014	BI	40	36	10	8	5	0	1	77	13	790
2014	BI-02	35	45	8	10	0	0	2	82	10	60
2014	BI-03	45	30	10	8	6	0	0	76	15	283
2014	BI-04	38	38	10	7	6	0	1	77	13	357
2014	BI-05	31	46	12	10	1	0	0	77	11	84
2011	BI	38	36	12	9	5	0	0	74	14	763
2011	BI-02	29	38	19	11	2	0	2	68	13	63
2011	BI-03	42	35	9	9	5	0	0	77	14	308
2011	BI-04	38	35	13	8	6	0	0	73	14	306
2011	BI-05	29	40	14	13	4	0	0	69	16	85
2008	BI	35	37	10	11	7	0	0	72	18	635
2008	BI-02	39	29	13	13	7	0	0	68	19	72
2008	BI-03	41	34	9	10	6	0	1	75	16	259
2008	BI-04	31	42	11	8	8	0	0	73	16	224
2008	BI-05	24	38	10	18	7	1	1	64	26	71

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	48	29	9	7	4	2	1	79	11	704
2017	BI-02	50	31	10	5	2	0	2	83	7	42
2017	BI-03	51	27	5	9	4	3	1	81	14	239
2017	BI-04	48	28	12	6	4	2	0	78	10	334
2017	BI-05	40	38	12	7	2	0	0	78	10	81
2014	BI	45	32	11	6	5	2	0	78	11	790
2014	BI-02	45	36	13	0	3	3	0	83	3	60
2014	BI-03	50	27	9	5	6	2	0	79	12	283
2014	BI-04	41	33	12	7	4	2	1	76	12	357
2014	BI-05	41	40	8	8	1	1	0	82	10	84
2011	BI	46	29	12	7	4	2	0	77	11	764
2011	BI-02	35	33	21	6	3	2	0	69	10	63
2011	BI-03	50	28	10	8	3	1	1	79	11	309
2011	BI-04	48	25	14	5	5	2	0	75	11	306
2011	BI-05	38	40	9	9	2	1	0	79	12	85
2008	BI	45	31	9	7	6	2	0	78	13	635
2008	BI-02	50	24	11	3	10	3	0	76	13	72
2008	BI-03	49	30	7	7	5	2	0	81	11	259
2008	BI-04	43	31	10	8	7	2	0	75	15	224
2008	BI-05	29	44	13	9	4	1	0	74	13	70

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	45	33	9	8	5	0	0	78	13	702
2017	BI-02	55	26	2	10	5	2	0	83	15	42
2017	BI-03	47	31	7	10	4	1	0	79	14	238
2017	BI-04	45	32	10	8	5	0	0	77	13	333
2017	BI-05	36	46	10	6	2	0	0	82	9	81
2014	BI	43	33	9	9	5	1	0	77	14	789
2014	BI-02	40	37	12	6	3	2	0	78	10	60
2014	BI-03	46	29	8	9	7	1	0	75	16	283
2014	BI-04	41	35	9	10	3	1	1	77	14	356
2014	BI-05	42	37	9	7	4	1	0	80	11	84
2011	BI	40	35	11	10	4	0	0	75	15	765
2011	BI-02	29	43	10	16	3	0	0	71	19	63
2011	BI-03	43	34	11	8	4	0	0	76	12	310
2011	BI-04	39	35	12	8	6	0	0	75	13	306
2011	BI-05	38	35	2	21	4	0	0	73	25	85
2008	BI	38	35	10	9	7	1	0	73	17	636
2008	BI-02	49	21	11	6	13	1	0	70	18	72
2008	BI-03	41	32	11	9	5	1	0	74	15	259
2008	BI-04	33	40	9	9	9	0	0	73	18	224
2008	BI-05	31	44	8	11	4	1	0	76	16	71

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	75	11	6	4	2	1	2	88	6	704
2017	BI-02	86	12	2	0	0	0	0	98	0	42
2017	BI-03	76	11	5	4	2	0	2	89	6	239
2017	BI-04	72	10	7	4	3	1	3	86	7	334
2017	BI-05	82	10	6	2	0	0	0	91	2	81
2014	BI	76	11	5	3	2	0	2	90	6	790
2014	BI-02	85	13	0	0	0	0	2	100	0	60
2014	BI-03	78	8	4	3	3	0	3	89	6	283
2014	BI-04	72	13	6	4	2	1	2	87	6	357
2014	BI-05	80	14	2	1	2	0	0	94	4	84
2011	BI	74	11	7	4	3	0	1	86	7	765
2011	BI-02	74	15	3	6	0	0	2	90	7	62
2011	BI-03	72	11	7	4	4	0	1	84	8	310
2011	BI-04	75	11	7	3	3	1	1	87	6	307
2011	BI-05	80	7	7	2	4	0	0	87	6	85
2008	BI	77	8	3	3	4	0	4	89	7	633
2008	BI-02	87	4	3	4	0	0	1	93	4	71
2008	BI-03	75	8	3	4	5	0	4	87	10	257
2008	BI-04	76	8	4	2	4	1	4	90	6	224
2008	BI-05	82	10	0	1	4	0	3	94	6	71

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	58	25	6	4	4	2	1	86	8	701
2017	BI-02	57	31	5	3	0	5	0	92	3	42
2017	BI-03	60	23	5	3	2	4	2	89	5	237
2017	BI-04	57	25	6	5	6	1	0	83	11	334
2017	BI-05	58	26	14	1	0	0	1	85	1	80
2014	BI	57	22	7	5	5	2	2	83	10	790
2014	BI-02	59	19	7	3	3	5	3	86	7	60
2014	BI-03	59	19	6	5	6	2	3	82	12	283
2014	BI-04	55	24	8	5	5	2	2	81	10	357
2014	BI-05	63	26	5	4	0	1	1	91	4	84
2011	BI	53	27	7	6	3	2	1	82	10	764
2011	BI-02	43	29	6	6	2	6	8	83	9	63
2011	BI-03	57	22	6	7	3	3	1	82	11	308
2011	BI-04	53	27	8	5	5	1	0	82	10	306
2011	BI-05	44	38	9	7	0	0	1	84	7	86

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	56	26	6	6	5	1	0	83	10	702
2017	BI-02	55	26	7	5	2	2	2	85	7	42
2017	BI-03	58	25	5	5	4	2	0	85	9	238
2017	BI-04	57	26	7	5	6	0	0	83	11	334
2017	BI-05	53	27	7	10	2	0	0	80	12	80

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	56	26	8	4	4	1	83	9	702
2017	BI-02	55	33	2	5	2	2	90	7	42
2017	BI-03	60	26	7	3	3	1	87	6	238
2017	BI-04	56	24	9	4	6	1	81	10	334
2017	BI-05	49	31	11	9	0	0	80	9	80

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	52	28	8	7	5	0	80	12	702
2017	BI-02	62	21	7	7	2	0	83	10	42
2017	BI-03	56	27	5	7	5	1	84	11	238
2017	BI-04	51	28	9	6	7	0	78	13	334
2017	BI-05	39	36	11	11	2	0	75	14	80
2014	BI	50	27	9	9	5	0	78	14	790
2014	BI-02	46	39	8	3	3	0	85	6	60
2014	BI-03	55	23	6	8	7	0	78	15	283
2014	BI-04	48	28	10	9	5	0	76	14	357
2014	BI-05	45	31	12	11	1	0	76	12	84

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	18	45	15	10	6	2	4	67	17	94
2017	BI-04	35	35	10	0	5	5	10	82	6	20
2017	BI-05	13	47	16	13	7	1	3	63	21	70
2014	BI	21	40	23	9	4	2	3	63	13	111
2014	BI-04	17	47	17	3	7	3	7	70	11	30
2014	BI-05	21	38	24	12	3	1	1	61	15	76

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	24	33	16	11	5	11	0	64	18	704
2017	BI-02	36	24	12	7	2	19	0	74	12	42
2017	BI-03	27	38	11	6	5	13	0	75	13	239
2017	BI-04	19	31	19	12	6	12	0	57	20	334
2017	BI-05	25	32	18	20	5	0	0	57	25	81
2014	BI	24	31	19	10	5	11	0	62	17	789
2014	BI-02	40	26	10	6	3	13	2	77	11	60
2014	BI-03	29	29	17	7	7	11	0	65	16	283
2014	BI-04	18	34	21	12	4	12	0	58	18	356
2014	BI-05	23	34	24	13	4	2	0	59	17	84
2011	BI	24	29	19	11	8	9	0	58	20	762
2011	BI-02	16	45	15	8	6	8	2	68	16	62
2011	BI-03	31	28	19	7	4	11	1	66	13	307
2011	BI-04	20	26	23	12	11	8	0	50	25	306
2011	BI-05	19	31	14	21	8	7	0	54	31	86

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	18	35	20	15	8	4	0	55	24	703
2017	BI-02	36	24	22	2	7	10	0	66	11	42
2017	BI-03	21	38	18	12	7	4	0	62	20	239
2017	BI-04	14	34	22	19	8	4	0	49	28	333
2017	BI-05	20	36	21	15	7	0	1	56	22	81
2014	BI	19	31	21	16	8	4	0	53	25	789
2014	BI-02	25	33	21	5	5	10	2	65	11	60
2014	BI-03	22	32	16	15	11	4	0	56	27	282
2014	BI-04	16	33	22	19	6	4	0	51	26	356
2014	BI-05	22	25	31	17	6	0	0	47	23	84
2011	BI	18	34	21	14	10	2	0	53	25	763
2011	BI-02	16	41	24	10	8	0	2	58	18	63
2011	BI-03	24	31	21	14	7	3	0	57	21	307
2011	BI-04	14	34	21	15	13	3	0	50	29	306
2011	BI-05	14	37	20	17	10	1	0	52	28	86
2008	BI	19	37	19	15	8	3	0	57	23	635
2008	BI-02	19	47	21	6	3	4	0	70	9	72
2008	BI-03	26	37	17	11	5	3	0	65	17	259
2008	BI-04	13	35	20	20	10	1	0	49	31	223
2008	BI-05	11	34	17	23	13	1	1	46	36	71

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	13	26	25	20	7	9	0	43	30	702
2017	BI-02	26	14	26	17	0	17	0	48	20	42
2017	BI-03	15	26	23	17	8	12	0	46	28	239
2017	BI-04	11	25	27	22	8	7	0	39	32	332
2017	BI-05	11	32	23	23	7	1	1	44	32	81
2014	BI	12	28	24	18	9	8	0	44	29	790
2014	BI-02	24	28	18	10	5	15	2	61	17	60
2014	BI-03	14	29	19	16	12	10	0	48	31	283
2014	BI-04	9	29	27	21	6	8	0	41	30	356
2014	BI-05	10	26	34	18	10	2	0	37	28	84
2011	BI	12	33	24	18	9	5	0	47	28	763
2011	BI-02	14	32	22	11	11	10	0	51	25	63
2011	BI-03	17	33	23	15	6	7	0	53	23	307
2011	BI-04	8	33	25	19	10	4	0	43	31	306
2011	BI-05	6	31	22	29	9	2	0	38	39	86
2008	BI	9	34	22	19	8	8	0	47	29	635
2008	BI-02	10	36	22	21	3	8	0	50	26	72
2008	BI-03	13	35	21	14	5	12	0	55	21	258
2008	BI-04	6	33	23	21	13	4	0	41	35	224
2008	BI-05	4	28	21	28	15	3	0	33	45	71

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	16	31	19	15	11	8	0	51	28	703
2017	BI-02	26	26	22	7	5	14	0	61	14	42
2017	BI-03	20	33	15	15	9	9	0	58	26	239
2017	BI-04	11	29	22	15	14	9	0	44	32	333
2017	BI-05	17	35	20	16	11	1	0	53	27	81
2014	BI	15	25	22	19	12	8	0	43	33	789
2014	BI-02	19	28	19	16	6	10	2	52	26	60
2014	BI-03	16	26	18	17	15	7	0	46	34	282
2014	BI-04	12	24	24	21	10	9	0	40	34	356
2014	BI-05	22	24	25	18	8	4	0	47	27	84
2011	BI	14	29	20	18	11	10	0	47	32	764
2011	BI-02	14	27	17	24	8	10	0	46	35	63
2011	BI-03	18	28	19	17	7	12	0	51	27	308
2011	BI-04	11	29	21	17	15	8	0	43	34	306
2011	BI-05	10	33	17	20	13	7	0	46	35	86
2008	BI	12	27	20	16	13	14	0	44	33	636
2008	BI-02	14	33	22	7	8	15	0	56	18	72
2008	BI-03	15	27	16	13	11	18	0	51	29	259
2008	BI-04	8	24	23	21	15	8	0	36	40	224
2008	BI-05	6	28	18	17	17	14	0	39	39	71

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	12	31	19	22	12	5	0	45	35	703
2017	BI-02	17	29	24	17	2	12	0	51	22	42
2017	BI-03	15	31	18	20	10	6	0	49	32	239
2017	BI-04	8	29	19	25	15	4	0	39	42	333
2017	BI-05	13	41	20	21	6	0	0	53	27	81
2014	BI	11	32	22	21	11	3	0	45	32	790
2014	BI-02	17	34	25	13	6	3	2	54	20	60
2014	BI-03	12	32	20	18	14	3	0	46	33	283
2014	BI-04	8	31	23	26	9	3	0	41	36	356
2014	BI-05	14	38	25	13	7	2	0	54	21	84
2011	BI	11	30	18	25	12	4	0	43	38	763
2011	BI-02	14	25	19	24	8	10	0	44	35	63
2011	BI-03	13	31	19	22	10	5	0	47	34	308
2011	BI-04	9	29	18	26	15	3	0	39	42	305
2011	BI-05	7	33	17	30	10	2	0	40	42	86
2008	BI	12	34	19	22	11	3	0	47	34	637
2008	BI-02	14	40	17	17	6	7	0	58	24	72
2008	BI-03	17	33	18	19	10	3	0	52	29	260
2008	BI-04	7	35	18	24	13	3	0	43	39	224
2008	BI-05	4	28	23	31	13	1	0	33	44	71

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	23	44	17	10	3	2	69	14	702
2017	BI-02	31	40	14	10	2	2	73	12	42
2017	BI-03	25	49	10	9	3	3	76	13	237
2017	BI-04	21	41	22	12	3	2	63	15	334
2017	BI-05	25	47	20	7	1	0	72	9	81
2014	BI	21	43	19	11	3	2	65	15	790
2014	BI-02	30	42	16	10	0	2	73	10	60
2014	BI-03	26	43	17	10	4	1	69	14	283
2014	BI-04	16	42	21	14	3	4	60	18	357
2014	BI-05	18	46	21	9	4	1	65	13	84
2011	BI	23	45	19	10	3	1	68	13	765
2011	BI-02	19	49	21	8	2	2	69	10	63
2011	BI-03	29	40	17	10	2	2	71	12	309
2011	BI-04	19	48	22	8	4	1	67	11	306
2011	BI-05	16	45	14	21	3	0	62	24	86

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	46	40	8	3	1	2	0	88	3	702
2017	BI-02	52	29	12	2	0	5	0	85	2	42
2017	BI-03	46	39	6	4	2	3	0	88	6	239
2017	BI-04	44	42	10	2	0	1	0	88	2	332
2017	BI-05	52	39	6	2	0	0	0	91	2	81
2014	BI	45	40	7	3	1	3	0	88	4	790
2014	BI-02	38	55	3	2	0	2	0	95	2	60
2014	BI-03	48	34	8	5	1	4	1	86	6	283
2014	BI-04	44	43	7	3	1	3	0	89	4	356
2014	BI-05	50	39	8	2	0	0	0	89	2	84
2011	BI	44	39	10	4	2	1	0	84	6	765
2011	BI-02	29	46	16	8	0	2	0	76	8	63
2011	BI-03	47	35	10	4	1	2	0	84	5	308
2011	BI-04	43	40	10	4	2	1	0	84	6	307
2011	BI-05	47	42	5	3	3	0	0	88	7	86

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	26	41	12	10	5	5	1	72	15	702
2017	BI-02	17	29	26	12	2	10	5	53	17	42
2017	BI-03	29	42	10	8	4	5	2	76	13	238
2017	BI-04	24	41	13	11	6	5	0	68	18	333
2017	BI-05	33	49	5	6	2	2	1	86	9	81
2014	BI	29	37	13	10	4	6	1	71	15	791
2014	BI-02	24	44	15	10	3	5	0	71	14	60
2014	BI-03	30	34	12	12	4	7	1	69	17	283
2014	BI-04	28	38	14	9	5	6	1	70	15	357
2014	BI-05	36	45	12	5	1	1	0	82	6	84
2011	BI	24	37	14	13	5	7	1	66	19	766
2011	BI-02	16	40	14	19	3	8	0	60	24	63
2011	BI-03	27	31	14	14	5	9	1	64	20	309
2011	BI-04	22	38	15	11	6	7	1	65	18	307
2011	BI-05	28	48	7	13	5	0	0	76	17	86
2008	BI	22	33	16	14	8	7	1	60	23	637
2008	BI-02	24	31	13	19	4	10	0	60	26	72
2008	BI-03	23	30	15	13	8	8	2	60	23	260
2008	BI-04	17	36	16	15	10	6	0	57	26	224
2008	BI-05	28	41	14	7	6	3	1	72	13	71

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	19	34	22	13	6	5	1	56	20	704
2017	BI-02	12	29	26	14	5	12	2	47	22	42
2017	BI-03	21	34	21	11	7	6	1	59	19	239
2017	BI-04	17	33	24	14	7	4	1	53	22	334
2017	BI-05	26	39	18	15	0	0	1	66	15	81
2014	BI	18	30	23	14	7	7	1	52	23	790
2014	BI-02	17	28	26	16	5	5	3	49	23	60
2014	BI-03	17	27	27	13	7	7	1	48	22	283
2014	BI-04	18	32	20	15	8	7	1	53	24	357
2014	BI-05	25	32	21	12	5	5	0	60	18	84
2011	BI	12	35	23	14	8	7	1	52	24	763
2011	BI-02	6	29	24	17	11	11	2	40	33	63
2011	BI-03	14	31	22	13	8	10	2	51	23	308
2011	BI-04	12	37	24	14	8	4	1	52	23	306
2011	BI-05	12	49	19	16	4	0	0	61	20	85

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	12	20	18	20	13	15	2	39	40	701
2017	BI-02	12	17	19	15	15	17	5	38	37	41
2017	BI-03	11	19	13	19	12	22	4	40	42	239
2017	BI-04	11	20	20	21	15	12	1	35	41	332
2017	BI-05	16	27	18	22	7	6	3	47	32	81
2014	BI	10	17	19	19	17	16	2	33	44	790
2014	BI-02	17	11	23	23	11	15	0	33	40	60
2014	BI-03	10	14	18	16	19	20	3	31	46	283
2014	BI-04	8	18	18	21	18	15	2	32	47	356
2014	BI-05	18	23	26	15	10	6	2	44	27	84
2011	BI	9	18	18	18	15	19	2	35	42	765
2011	BI-02	6	21	19	16	11	19	6	37	37	62
2011	BI-03	10	17	17	17	12	24	2	37	39	309
2011	BI-04	7	18	18	19	19	17	2	31	47	307
2011	BI-05	12	24	19	17	15	9	3	41	37	86

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	58	20	11	5	3	2	2	81	8	704
2017	BI-02	69	10	12	2	0	7	0	84	3	42
2017	BI-03	58	20	10	5	2	3	2	82	7	239
2017	BI-04	57	17	12	6	4	1	2	78	10	334
2017	BI-05	52	36	7	2	2	0	0	88	5	81
2014	BI	58	20	10	5	4	1	3	81	9	790
2014	BI-02	66	15	8	3	0	5	3	88	4	60
2014	BI-03	57	20	10	4	5	1	4	81	9	283
2014	BI-04	57	18	10	6	3	2	3	79	10	356
2014	BI-05	57	29	7	4	2	0	1	87	6	84

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	66	20	7	3	2	2	2	89	4	704
2017	BI-02	64	21	10	0	0	2	2	90	0	42
2017	BI-03	68	20	4	3	2	2	2	91	5	239
2017	BI-04	63	20	8	3	1	2	2	87	5	334
2017	BI-05	68	20	9	1	1	1	0	89	2	81
2014	BI	61	22	7	4	2	2	2	86	7	790
2014	BI-02	64	23	5	2	0	5	2	93	2	60
2014	BI-03	62	20	6	5	4	2	2	85	8	282
2014	BI-04	59	21	8	4	2	2	3	85	7	357
2014	BI-05	64	25	4	5	0	2	0	91	5	84
2011	BI	65	19	6	4	2	2	1	87	6	764
2011	BI-02	60	21	6	5	2	5	2	86	7	62
2011	BI-03	65	20	6	5	3	0	1	87	8	309
2011	BI-04	66	19	7	3	2	2	1	87	5	306
2011	BI-05	70	16	5	5	2	1	1	88	7	86
2008	BI	67	15	7	5	3	2	2	85	8	637
2008	BI-02	67	15	11	4	1	1	0	83	6	72
2008	BI-03	67	12	6	8	3	1	2	82	12	260
2008	BI-04	65	19	7	2	2	3	2	88	5	224
2008	BI-05	76	11	6	3	1	0	3	90	4	71

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	15	27	18	23	14	3	0	43	38	703
2017	BI-02	29	14	19	19	14	5	0	45	35	42
2017	BI-03	17	26	15	22	15	4	0	45	39	239
2017	BI-04	11	26	21	25	15	3	0	38	41	333
2017	BI-05	16	38	17	20	7	1	0	55	27	81
2014	BI	13	28	20	20	16	2	0	43	37	790
2014	BI-02	12	32	16	19	13	5	2	48	35	60
2014	BI-03	15	24	17	20	22	1	1	40	43	282
2014	BI-04	13	29	24	21	11	3	0	42	33	357
2014	BI-05	14	37	19	15	14	0	0	51	30	84
2011	BI	22	37	16	15	9	1	0	60	24	766
2011	BI-02	22	27	21	19	10	2	0	50	29	63
2011	BI-03	23	37	13	17	8	2	1	61	26	309
2011	BI-04	20	37	19	13	10	1	0	57	23	307
2011	BI-05	26	47	10	9	8	0	0	72	17	86
2008	BI	22	38	16	13	9	2	0	61	22	637
2008	BI-02	25	40	18	10	4	3	0	67	14	72
2008	BI-03	28	33	13	15	9	2	0	63	24	260
2008	BI-04	15	40	21	12	11	1	0	56	23	224
2008	BI-05	20	46	17	11	6	0	0	66	17	71

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	14	20	16	24	22	3	1	36	48	700
2017	BI-02	21	7	24	17	26	5	0	30	45	42
2017	BI-03	13	21	12	27	22	5	0	35	51	239
2017	BI-04	12	18	16	27	24	3	1	31	53	330
2017	BI-05	20	36	20	10	12	1	1	57	23	81
2014	BI	10	19	14	25	28	4	1	30	56	791
2014	BI-02	11	16	12	23	28	8	3	30	57	60
2014	BI-03	10	13	13	25	36	3	0	24	63	283
2014	BI-04	9	21	15	26	23	4	2	33	52	357
2014	BI-05	9	26	20	20	23	0	1	36	43	84
2011	BI	15	29	16	19	18	3	1	46	38	760
2011	BI-02	5	35	14	21	19	6	0	42	42	63
2011	BI-03	15	27	13	24	18	2	1	43	44	306
2011	BI-04	18	28	18	15	19	2	0	47	35	305
2011	BI-05	16	35	21	13	12	1	1	53	25	85
2008	BI	22	33	13	17	14	0	1	55	31	637
2008	BI-02	29	35	7	18	8	1	1	66	27	72
2008	BI-03	25	32	13	15	14	1	0	57	30	260
2008	BI-04	17	32	14	19	17	0	1	50	36	224
2008	BI-05	17	39	17	14	11	0	1	57	26	71

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	14	33	25	14	7	7	51	23	703
2017	BI-02	17	31	29	12	5	7	51	18	42
2017	BI-03	16	30	26	12	6	10	51	21	239
2017	BI-04	12	32	25	17	9	6	47	27	333
2017	BI-05	20	48	18	11	2	0	68	14	81

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	38	37	15	3	2	4	79	5	704
2017	BI-02	45	29	19	0	2	5	77	2	42
2017	BI-03	40	39	9	2	3	7	85	5	239
2017	BI-04	34	36	21	4	2	3	73	6	334
2017	BI-05	44	43	6	2	1	2	90	4	81
2014	BI	46	33	12	2	2	5	83	5	790
2014	BI-02	46	36	12	0	0	6	88	0	60
2014	BI-03	48	30	12	2	2	5	82	5	283
2014	BI-04	45	34	12	2	2	5	83	4	357
2014	BI-05	49	31	13	5	2	0	80	7	84

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	35	43	11	7	2	2	0	80	9	703
2017	BI-02	50	26	14	2	0	7	0	82	3	42
2017	BI-03	40	42	6	7	3	2	0	84	9	238
2017	BI-04	29	46	15	7	2	1	0	76	9	334
2017	BI-05	38	46	6	7	1	1	0	85	9	81
2014	BI	40	39	11	5	2	3	0	81	8	791
2014	BI-02	50	41	5	2	2	2	0	92	4	60
2014	BI-03	41	37	12	5	2	3	0	80	8	283
2014	BI-04	37	41	13	4	2	3	0	80	7	357
2014	BI-05	42	40	7	8	2	0	0	82	11	84
2011	BI	34	41	13	7	3	3	0	77	10	762
2011	BI-02	29	46	8	13	2	3	0	77	15	63
2011	BI-03	40	35	12	7	3	3	1	78	10	308
2011	BI-04	31	41	15	7	3	2	0	74	10	304
2011	BI-05	28	53	12	5	1	1	0	82	6	86

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	41	41	10	5	2	0	82	8	704
2017	BI-02	50	33	10	5	2	0	83	7	42
2017	BI-03	49	37	6	5	2	1	86	8	239
2017	BI-04	35	46	13	5	2	0	80	7	334
2017	BI-05	40	41	11	7	1	0	80	9	81
2014	BI	45	38	9	5	3	1	84	7	790
2014	BI-02	54	36	5	3	2	0	90	5	60
2014	BI-03	44	37	10	5	4	0	82	9	283
2014	BI-04	43	41	9	3	2	2	86	5	357
2014	BI-05	47	32	12	8	0	0	80	8	83
2011	BI	40	37	14	6	2	1	78	8	765
2011	BI-02	38	35	16	6	5	0	73	11	63
2011	BI-03	46	35	11	4	2	2	83	6	309
2011	BI-04	35	40	15	8	3	0	75	10	306
2011	BI-05	41	33	17	7	2	0	73	9	86
2008	BI	36	38	14	7	4	1	75	11	636
2008	BI-02	45	35	11	1	4	3	83	6	71
2008	BI-03	43	33	13	5	4	1	77	10	260
2008	BI-04	26	45	15	12	2	0	71	14	224
2008	BI-05	30	42	14	7	7	0	72	14	71

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	35	38	18	5	4	1	73	9	701
2017	BI-02	43	38	12	5	0	2	83	5	42
2017	BI-03	42	34	13	6	5	0	76	11	239
2017	BI-04	29	39	22	5	4	1	68	9	331
2017	BI-05	31	46	17	4	2	0	77	6	81
2014	BI	29	40	18	8	4	1	69	12	790
2014	BI-02	42	34	15	6	2	2	77	8	60
2014	BI-03	30	36	18	10	5	1	66	15	282
2014	BI-04	26	44	18	8	3	1	71	11	357
2014	BI-05	31	38	20	7	4	0	69	11	84
2011	BI	33	38	18	6	3	1	71	10	765
2011	BI-02	30	44	17	3	5	0	75	8	63
2011	BI-03	38	37	17	6	3	1	75	8	309
2011	BI-04	30	36	20	8	4	2	67	13	306
2011	BI-05	31	41	20	5	3	0	72	8	86

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	32	41	16	7	4	0	0	73	11	703
2017	BI-02	38	40	12	7	0	2	0	80	7	42
2017	BI-03	38	38	11	6	5	1	0	78	11	239
2017	BI-04	26	42	20	9	3	0	0	68	12	333
2017	BI-05	31	46	17	4	2	0	0	77	6	81
2014	BI	28	40	17	11	4	0	0	68	15	790
2014	BI-02	43	34	11	8	3	0	0	77	11	60
2014	BI-03	29	37	16	13	5	0	0	66	18	282
2014	BI-04	24	44	18	11	2	1	0	68	13	357
2014	BI-05	30	39	19	7	4	0	1	70	11	84
2011	BI	29	41	17	10	3	0	0	70	13	764
2011	BI-02	25	41	19	8	6	0	0	67	14	63
2011	BI-03	34	39	17	8	2	0	0	73	10	309
2011	BI-04	26	42	17	11	3	1	0	69	14	305
2011	BI-05	24	42	17	13	3	0	0	66	16	86
2008	BI	30	42	14	10	4	0	0	71	14	636
2008	BI-02	35	36	14	11	4	0	0	71	15	72
2008	BI-03	37	38	13	8	3	0	0	75	12	260
2008	BI-04	21	47	17	11	4	0	0	68	15	224
2008	BI-05	24	46	10	14	6	0	0	70	20	70

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	30	29	18	11	6	5	0	62	18	702
2017	BI-02	36	31	22	10	0	2	0	68	10	42
2017	BI-03	33	29	14	9	8	7	0	67	18	239
2017	BI-04	28	29	20	13	6	4	1	59	20	333
2017	BI-05	30	31	20	15	2	1	0	62	18	80
2014	BI	28	29	17	14	7	4	1	60	22	790
2014	BI-02	40	28	16	10	6	0	0	68	16	60
2014	BI-03	27	27	18	13	10	4	0	57	24	283
2014	BI-04	27	32	17	15	4	4	1	62	21	357
2014	BI-05	29	28	18	12	7	5	1	60	21	83
2011	BI	28	29	19	11	7	5	0	60	19	766
2011	BI-02	21	30	22	11	8	8	0	55	21	63
2011	BI-03	30	27	18	12	8	5	0	60	20	309
2011	BI-04	27	31	20	10	7	5	0	61	18	307
2011	BI-05	29	29	19	15	3	2	2	61	20	86
2008	BI	27	30	19	13	6	6	1	61	19	637
2008	BI-02	29	29	14	10	10	8	0	64	21	72
2008	BI-03	30	28	18	12	5	6	0	62	18	260
2008	BI-04	23	32	18	14	6	6	1	59	22	224
2008	BI-05	30	28	24	11	3	1	3	60	15	71

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	BI	16	50	34	702
2017	BI-02	22	31	48	42
2017	BI-03	16	48	36	239
2017	BI-04	14	53	33	333
2017	BI-05	23	50	27	80
2014	BI	16	49	34	790
2014	BI-02	18	50	32	60
2014	BI-03	17	43	40	283
2014	BI-04	15	56	28	356
2014	BI-05	15	43	42	84
2011	BI	21	47	32	764
2011	BI-02	35	37	29	63
2011	BI-03	19	50	31	309
2011	BI-04	19	48	33	306
2011	BI-05	22	42	35	85

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	BI	16	47	23	4	2	9	113
2017	BI-03	8	53	37	0	0	3	38
2017	BI-04	26	36	19	6	0	13	47
2017	BI-05	17	61	6	0	0	17	18
2014	BI	15	48	20	12	9999	6	128
2014	BI-02	9	36	36	0	9999	18	11
2014	BI-03	4	56	23	12	9999	4	48
2014	BI-04	22	44	15	15	9999	5	55
2014	BI-05	31	46	15	8	9999	0	13
2011	BI	11	43	29	9	9999	8	160
2011	BI-02	0	27	45	14	9999	14	22
2011	BI-03	3	41	39	10	9999	7	59
2011	BI-04	19	47	19	8	9999	7	59
2011	BI-05	21	58	11	5	9999	5	19

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	BI	14	86	702
2017	BI-03	10	90	238
2017	BI-04	17	83	333
2017	BI-05	14	86	81
2014	BI	14	86	791
2014	BI-02	8	92	60
2014	BI-03	14	86	283
2014	BI-04	15	85	357
2014	BI-05	13	87	84

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	BI	43	96
2017	BI-03	37	24
2017	BI-04	43	56
2014	BI	46	112
2014	BI-03	49	41
2014	BI-04	48	52

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	BI	66	96
2017	BI-03	71	24
2017	BI-04	70	56
2017	BI-05	45	11
2014	BI	61	112
2014	BI-03	73	41
2014	BI-04	56	52
2014	BI-05	45	11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	BI	8	96
2017	BI-03	0	24
2014	BI	9	112
2014	BI-03	0	41
2014	BI-05	55	11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	BI	96
2017	BI-03	24
2017	BI-04	56
2017	BI-05	11
2014	BI	112
2014	BI-03	41
2014	BI-04	52
2014	BI-05	11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	BI-03	0	24
2017	BI-05	0	11
2014	BI	4	112
2014	BI-05	0	11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	BI-03	24
2017	BI-04	56
2017	BI-05	11
2014	BI	112
2014	BI-03	41
2014	BI-04	52
2014	BI-05	11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	BI	5	96
2014	BI-05	0	11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	BI	42	96
2017	BI-03	38	24
2017	BI-04	41	56
2017	BI-05	64	11
2014	BI	31	112
2014	BI-03	27	41
2014	BI-04	35	52

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	BI	44	96
2017	BI-03	33	24
2017	BI-04	54	56
2014	BI	38	112
2014	BI-03	42	41
2014	BI-04	40	52

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	BI	45	96
2017	BI-03	42	24
2017	BI-04	48	56
2014	BI	49	112
2014	BI-03	51	41
2014	BI-04	52	52
2014	BI-05	45	11

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	BI	44	96
2017	BI-03	50	24
2017	BI-04	43	56
2017	BI-05	45	11
2014	BI	34	112
2014	BI-03	39	41
2014	BI-04	31	52

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	BI	29	96
2017	BI-03	29	24
2017	BI-04	29	56
2014	BI	28	112
2014	BI-03	24	41
2014	BI-04	35	52

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	BI	54	96
2017	BI-03	54	24
2017	BI-04	50	56
2017	BI-05	82	11
2014	BI	42	112
2014	BI-03	46	41
2014	BI-04	37	52
2014	BI-05	45	11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	BI	30	96
2017	BI-03	29	24
2017	BI-04	32	56
2014	BI	30	112
2014	BI-03	27	41
2014	BI-04	31	52
2014	BI-05	45	11

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	BI-05	11
2014	BI	112
2014	BI-03	41
2014	BI-04	52
2014	BI-05	11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	BI-05	0	11
2014	BI	5	112
2014	BI-05	0	11

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	BI	15	96
2017	BI-04	20	56
2014	BI	11	112
2014	BI-04	12	52

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	BI	57	96
2017	BI-03	62	24
2017	BI-04	57	56
2014	BI	54	112
2014	BI-03	54	41
2014	BI-04	60	52
2014	BI-05	45	11

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	BI	26	96
2017	BI-03	29	24
2017	BI-04	27	56
2014	BI	14	112
2014	BI-04	15	52

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	BI	9	96
2014	BI	12	112
2014	BI-04	15	52

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	BI	52	96
2017	BI-03	50	24
2017	BI-04	50	56
2017	BI-05	73	11
2014	BI	56	111
2014	BI-03	61	41
2014	BI-04	55	51
2014	BI-05	55	11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	BI	21	96
2017	BI-03	29	24
2017	BI-04	21	56
2017	BI-05	0	11
2014	BI	28	111
2014	BI-03	29	41
2014	BI-04	25	51

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	BI	9	96
2017	BI-04	11	56
2014	BI	11	111
2014	BI-04	10	51

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	BI	13	96
2017	BI-04	13	56
2014	BI	20	111
2014	BI-03	27	41
2014	BI-04	16	51

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	BI	17	96
2017	BI-04	20	56
2014	BI	19	111
2014	BI-03	17	41
2014	BI-04	22	51

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	BI-03	0	24
2014	BI	5	111
2014	BI-05	0	11

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	BI	11	96
2017	BI-04	13	56
2017	BI-05	0	11
2014	BI	9	111
2014	BI-03	12	41
2014	BI-05	0	11

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	BI	6	96
2017	BI-03	0	24
2014	BI	9	111
2014	BI-04	12	51

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	BI	30	96
2017	BI-03	37	24
2017	BI-04	27	56
2014	BI	27	111
2014	BI-03	27	41
2014	BI-04	29	51

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	BI	12	92
2017	BI-04	13	53
2017	BI-05	0	10
2014	BI	8	106

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	BI	18	92
2017	BI-03	33	24
2017	BI-04	15	53
2014	BI	18	106
2014	BI-03	26	39
2014	BI-04	12	49

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	BI	5	92
2014	BI	12	106
2014	BI-04	10	49

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	BI	10	92
2017	BI-03	21	24
2017	BI-05	0	10
2014	BI	9	106

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	BI	9	92
2014	BI	13	106
2014	BI-03	13	39
2014	BI-04	12	49

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	BI	12	92
2017	BI-04	11	53
2014	BI	10	106

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	BI	11	92
2017	BI-04	11	53
2017	BI-05	0	10
2014	BI	8	106
2014	BI-03	13	39
2014	BI-05	0	11

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	BI	10	92
2014	BI	10	106
2014	BI-03	18	39
2014	BI-05	0	11

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	BI	12	92
2017	BI-04	11	53
2017	BI-05	0	10
2014	BI	13	106
2014	BI-03	13	39
2014	BI-04	16	49

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	BI	29	92
2017	BI-03	33	24
2017	BI-04	30	53
2014	BI	32	106
2014	BI-03	39	39
2014	BI-04	31	49

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	BI	12	92
2017	BI-04	11	53
2017	BI-05	0	10
2014	BI	6	106
2014	BI-05	0	11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	BI	47	92
2017	BI-03	54	24
2017	BI-04	47	53
2014	BI	53	106
2014	BI-03	62	39
2014	BI-04	53	49

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	BI-03	24
2017	BI-05	10
2014	BI-03	39
2014	BI-05	11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	BI	54	92
2017	BI-03	59	24
2017	BI-04	57	53
2017	BI-05	50	10
2014	BI	53	106
2014	BI-03	54	39
2014	BI-04	61	49

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	BI-05	0	10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	BI	11	92
2014	BI	8	106
2014	BI-03	13	39
2014	BI-05	0	11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	BI	98	2	96
2017	BI-03	96	4	24
2017	BI-04	100	0	56
2017	BI-05	100	0	11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	11	15	18	6	7	35	8	46	22	704
2017	BI-02	19	12	10	5	2	40	12	65	15	42
2017	BI-03	12	11	11	5	5	42	14	52	24	239
2017	BI-04	10	14	23	6	8	34	5	40	23	334
2017	BI-05	11	27	25	6	6	22	3	51	16	81
2014	BI	11	12	16	6	4	38	12	47	21	791
2014	BI-02	11	11	13	5	5	32	22	50	22	60
2014	BI-03	12	6	12	5	4	43	17	45	24	283
2014	BI-04	10	13	18	8	6	38	8	42	24	357
2014	BI-05	16	34	20	7	0	20	2	65	9	84

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	25	33	18	6	4	14	0	68	11	702
2017	BI-02	21	26	22	2	0	29	0	66	3	42
2017	BI-03	31	31	12	7	4	15	1	73	13	239
2017	BI-04	22	31	22	6	5	14	0	62	12	334
2017	BI-05	25	51	14	5	3	3	0	78	8	79
2014	BI	20	25	18	7	3	24	3	62	13	789
2014	BI-02	18	23	18	3	3	32	3	62	10	60
2014	BI-03	22	19	17	7	3	27	4	60	15	283
2014	BI-04	18	26	20	7	4	23	3	59	14	356
2014	BI-05	29	39	17	7	1	7	0	73	9	84
2011	BI	26	30	20	6	2	16	0	66	10	764
2011	BI-02	30	27	25	5	2	11	0	64	7	63
2011	BI-03	29	24	19	5	2	20	1	67	9	308
2011	BI-04	23	31	20	6	3	17	0	65	11	306
2011	BI-05	20	48	20	7	2	3	0	70	10	86

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	28	56	8	6	2	1	0	84	8	702
2017	BI-02	12	50	19	12	5	2	0	63	17	42
2017	BI-03	24	57	8	8	2	0	0	81	10	239
2017	BI-04	28	58	8	4	1	1	0	87	5	332
2017	BI-05	43	51	2	4	0	0	0	94	4	81
2014	BI	23	56	12	6	1	1	0	80	8	791
2014	BI-02	8	54	13	13	3	5	4	68	18	60
2014	BI-03	23	50	17	9	1	1	0	73	10	283
2014	BI-04	24	60	10	4	1	1	0	85	6	357
2014	BI-05	33	58	4	4	0	1	0	93	4	84
2011	BI	22	55	11	9	2	1	0	78	11	763
2011	BI-02	14	51	16	14	3	2	0	66	18	63
2011	BI-03	18	51	15	12	2	2	0	70	15	309
2011	BI-04	24	61	7	6	1	1	0	86	7	305
2011	BI-05	33	53	7	7	0	0	0	86	7	85
2008	BI	20	54	9	9	3	3	0	77	13	635
2008	BI-02	14	50	13	14	4	4	1	68	19	72
2008	BI-03	17	50	11	14	5	3	0	69	20	259
2008	BI-04	23	63	7	5	1	1	0	86	6	224
2008	BI-05	31	51	7	4	3	3	0	85	7	70

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	8	26	19	9	4	29	5	51	20	702
2017	BI-02	2	19	25	5	0	44	5	43	9	41
2017	BI-03	7	23	16	9	5	35	5	51	23	239
2017	BI-04	9	28	19	9	5	25	5	53	20	334
2017	BI-05	7	27	24	12	2	20	6	47	20	80
2014	BI	6	19	21	13	7	27	6	38	30	790
2014	BI-02	2	15	25	10	3	34	12	30	24	60
2014	BI-03	6	19	20	13	8	27	6	38	32	283
2014	BI-04	6	21	21	14	7	27	4	39	31	356
2014	BI-05	7	22	25	8	9	21	7	40	25	84
2011	BI	6	22	27	9	4	30	4	41	19	762
2011	BI-02	5	22	27	6	3	27	10	43	15	63
2011	BI-03	8	17	25	8	3	34	6	41	17	308
2011	BI-04	4	25	27	10	5	27	2	42	20	305
2011	BI-05	1	25	33	11	4	25	2	35	19	85

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	44	33	9	4	1	9	0	85	5	703
2017	BI-02	33	26	10	10	0	21	0	76	12	42
2017	BI-03	44	34	6	3	0	13	0	89	4	238
2017	BI-04	45	34	8	4	1	7	1	85	6	334
2017	BI-05	51	30	12	1	2	4	0	83	4	81
2014	BI	36	35	12	3	2	12	1	81	5	789
2014	BI-02	21	43	8	2	2	18	6	85	4	59
2014	BI-03	34	32	14	2	1	16	1	79	5	282
2014	BI-04	37	35	12	4	2	10	1	80	7	357
2014	BI-05	45	39	8	1	1	5	0	89	2	84
2011	BI	38	34	12	4	1	10	0	80	6	761
2011	BI-02	32	38	11	13	2	5	0	73	15	63
2011	BI-03	37	35	12	2	0	13	0	83	3	308
2011	BI-04	40	30	13	5	1	10	0	78	7	304
2011	BI-05	36	44	11	4	0	5	1	85	4	85
2008	BI	35	37	10	3	1	14	1	84	4	636
2008	BI-02	39	36	8	1	1	13	1	87	3	72
2008	BI-03	36	30	11	3	1	19	0	81	5	259
2008	BI-04	35	44	9	3	0	8	0	87	3	224
2008	BI-05	34	42	8	6	0	8	1	84	6	71

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	29	33	15	6	2	15	0	73	10	701
2017	BI-02	21	31	12	5	0	31	0	76	7	42
2017	BI-03	30	34	11	4	3	18	0	78	8	239
2017	BI-04	27	33	18	8	2	13	0	68	11	332
2017	BI-05	40	31	12	10	2	4	0	74	13	80
2014	BI	24	34	15	6	4	17	1	71	12	791
2014	BI-02	19	36	12	2	3	19	9	77	7	60
2014	BI-03	25	29	15	6	4	20	0	69	13	283
2014	BI-04	24	35	14	7	3	16	0	70	13	357
2014	BI-05	30	40	17	5	2	6	0	75	8	84
2011	BI	28	32	16	5	2	16	0	72	9	762
2011	BI-02	22	32	21	5	2	19	0	67	8	63
2011	BI-03	30	30	16	4	2	19	0	74	6	308
2011	BI-04	27	31	16	7	2	16	0	69	11	305
2011	BI-05	28	45	12	6	1	7	1	79	8	85
2008	BI	32	32	15	6	2	13	1	74	9	636
2008	BI-02	40	35	8	3	3	11	0	84	6	72
2008	BI-03	32	29	16	4	2	18	0	74	7	260
2008	BI-04	27	36	17	9	0	10	0	71	11	223
2008	BI-05	37	32	10	6	4	7	4	78	11	71

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	BI	10	90	702
2017	BI-03	7	93	238
2017	BI-04	13	87	333
2017	BI-05	6	94	81
2014	BI	7	93	788
2014	BI-03	5	95	281
2014	BI-04	8	92	356
2014	BI-05	7	93	84

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	BI	38	68
2017	BI-03	31	16
2017	BI-04	40	42
2014	BI	29	55
2014	BI-03	33	15
2014	BI-04	28	29

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	BI	85	68
2017	BI-03	81	16
2017	BI-04	83	42
2014	BI	93	55
2014	BI-03	100	15
2014	BI-04	86	29

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	BI-03	16
2014	BI-03	15
2014	BI-04	29

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	BI	68
2017	BI-03	16
2017	BI-04	42
2014	BI	55
2014	BI-03	15
2014	BI-04	29

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	BI	9	68
2017	BI-04	12	42
2014	BI-04	0	29

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	BI-03	0	16
2014	BI-03	0	15

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	BI-03	0	16
2014	BI-03	0	15

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	BI	36	67
2017	BI-03	31	16
2017	BI-04	39	41
2014	BI	24	55
2014	BI-04	31	29

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	BI	27	67
2017	BI-03	31	16
2017	BI-04	22	41
2014	BI	24	55
2014	BI-04	17	29

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	BI	21	67
2017	BI-04	22	41
2014	BI	16	55
2014	BI-04	21	29

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	BI	10	67
2017	BI-04	15	41

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	BI	18	67
2017	BI-04	12	41
2014	BI	27	55
2014	BI-03	33	15
2014	BI-04	21	29

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	BI	19	67
2017	BI-04	22	41
2014	BI	25	55
2014	BI-04	31	29

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	BI	67
2017	BI-03	16
2017	BI-04	41
2014	BI	55
2014	BI-03	15
2014	BI-04	29

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	BI-04	0	41

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	Total responses
2017	BI-03	16
2014	BI	55
2014	BI-03	15
2014	BI-04	29

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	BI	15	67
2017	BI-03	0	16
2017	BI-04	20	41
2014	BI	15	55

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	BI	67
2017	BI-03	16
2017	BI-04	41

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	BI	13	67
2014	BI	15	55

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	BI	67
2017	BI-03	16
2017	BI-04	41
2014	BI	55
2014	BI-03	15
2014	BI-04	29

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	BI	16	67
2017	BI-04	20	41
2014	BI	18	55
2014	BI-04	28	29

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	BI	21	68
2017	BI-04	19	42
2014	BI	16	55

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	BI	12	68
2014	BI	13	55
2014	BI-03	33	15

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	BI-04	0	42
2014	BI	9	55

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	BI	7	68
2014	BI	16	55

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	BI	7	68
2014	BI	9	55

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	BI-04	0	42

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	BI	13	68
2017	BI-04	14	42

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	BI	7	68
2014	BI-03	0	15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	BI	54	68
2017	BI-03	56	16
2017	BI-04	52	42
2014	BI	64	55
2014	BI-03	47	15
2014	BI-04	76	29

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	BI	13	67
2017	BI-04	14	42
2014	BI-04	0	28

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	BI	15	67
2017	BI-03	33	15
2017	BI-04	12	42
2014	BI	14	51

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	BI-04	0	42

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	BI-03	0	15
2014	BI-04	0	28

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	BI	10	67
2014	BI-03	0	12

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	BI	7	67
2017	BI-04	0	42
2014	BI	10	51

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	BI	16	67
2017	BI-03	33	15
2014	BI	26	51
2014	BI-03	42	12
2014	BI-04	18	28

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	BI	7	67
2014	BI	10	51

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	BI	34	67
2017	BI-03	40	15
2017	BI-04	31	42
2014	BI	51	51
2014	BI-03	67	12
2014	BI-04	50	28

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	BI-03	15
2014	BI	51
2014	BI-03	12
2014	BI-04	28

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	BI	58	67
2017	BI-03	60	15
2017	BI-04	62	42
2014	BI	75	51
2014	BI-03	75	12
2014	BI-04	75	28

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	BI-04	0	42

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	BI	15	67
2017	BI-04	17	42

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	BI	94	6	68
2017	BI-03	94	6	16
2017	BI-04	93	7	42

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	11	15	19	4	3	39	8	49	14	703
2017	BI-02	12	14	12	5	2	33	21	58	16	42
2017	BI-03	13	10	13	4	2	45	13	56	14	239
2017	BI-04	8	15	23	5	4	41	4	42	16	333
2017	BI-05	15	28	25	2	1	25	4	60	5	81
2014	BI	10	14	15	2	3	44	11	54	12	790
2014	BI-02	5	15	15	2	5	41	19	48	16	60
2014	BI-03	8	11	13	2	3	47	16	51	14	282
2014	BI-04	11	16	15	2	3	46	8	57	11	357
2014	BI-05	19	14	25	4	1	31	6	53	8	84

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	28	33	17	4	2	16	1	73	7	700
2017	BI-02	29	21	17	2	0	26	5	72	3	42
2017	BI-03	32	30	14	4	2	17	1	76	7	239
2017	BI-04	25	34	18	4	2	16	0	71	8	331
2017	BI-05	32	41	16	5	0	6	0	77	5	81
2014	BI	21	27	19	3	3	25	3	67	8	791
2014	BI-02	10	31	21	2	5	27	5	59	9	60
2014	BI-03	24	22	16	2	3	29	4	69	8	283
2014	BI-04	19	28	20	3	3	24	2	65	8	357
2014	BI-05	31	36	21	2	1	8	0	73	4	84
2011	BI	32	34	14	3	2	14	0	77	6	763
2011	BI-02	35	35	11	6	3	10	0	77	11	63
2011	BI-03	33	28	15	3	2	19	0	75	6	308
2011	BI-04	30	35	16	3	2	14	0	76	5	305
2011	BI-05	34	50	10	2	0	2	1	87	2	86

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	16	29	21	13	20	0	2	46	33	699
2017	BI-02	14	33	12	19	19	2	0	49	39	42
2017	BI-03	13	26	25	14	18	0	3	41	34	239
2017	BI-04	17	30	19	12	21	0	2	47	33	330
2017	BI-05	20	30	16	15	18	0	1	51	33	80

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	12	29	28	17	13	1	42	30	702
2017	BI-02	17	52	17	10	5	0	69	14	42
2017	BI-03	15	34	31	12	6	2	50	18	238
2017	BI-04	11	25	29	17	17	0	37	35	333
2017	BI-05	5	19	22	31	23	0	24	54	81

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	19	34	23	12	8	0	3	55	21	698
2017	BI-02	29	50	12	0	2	0	7	85	3	42
2017	BI-03	28	35	19	10	3	1	5	66	14	238
2017	BI-04	16	32	26	14	10	0	2	49	24	330
2017	BI-05	6	31	30	17	14	0	1	38	32	80

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	16	25	25	15	14	2	3	43	31	702
2017	BI-02	26	36	14	5	14	0	5	65	20	42
2017	BI-03	19	25	29	12	7	3	4	47	21	238
2017	BI-04	14	26	23	18	16	2	2	41	35	333
2017	BI-05	6	22	24	16	31	0	1	29	47	81

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	36	26	15	5	4	1	13	72	10	700
2017	BI-02	45	31	2	5	0	5	12	91	6	42
2017	BI-03	43	25	12	2	1	0	16	82	4	238
2017	BI-04	35	25	17	7	3	1	12	69	11	333
2017	BI-05	20	33	20	9	15	0	3	55	25	79

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	24	33	24	12	7	57	19	700
2017	BI-02	36	33	17	10	5	69	14	42
2017	BI-03	30	29	26	11	5	59	15	237
2017	BI-04	22	35	22	14	8	56	22	333
2017	BI-05	10	39	29	10	12	49	22	80

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	23	34	26	10	5	1	1	58	15	700
2017	BI-02	38	31	17	10	2	2	0	71	12	42
2017	BI-03	29	35	20	10	4	1	1	66	14	238
2017	BI-04	20	32	29	10	7	1	1	53	17	332
2017	BI-05	10	42	34	7	5	0	1	53	13	80

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	21	36	22	11	6	1	3	59	18	698
2017	BI-02	29	40	14	7	2	5	2	74	10	42
2017	BI-03	30	32	20	8	5	1	3	65	14	237
2017	BI-04	15	39	22	14	7	0	3	56	21	331
2017	BI-05	13	35	32	10	7	0	2	49	18	80

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	27	36	19	10	5	0	2	65	15	700
2017	BI-02	36	36	14	12	0	2	0	73	12	42
2017	BI-03	31	35	17	11	5	0	3	67	16	238
2017	BI-04	24	36	21	11	6	1	2	62	17	332
2017	BI-05	29	40	20	2	9	0	0	69	11	80

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	28	37	20	8	3	1	2	68	12	696
2017	BI-02	31	45	10	10	0	5	0	80	10	42
2017	BI-03	30	38	20	7	3	0	2	69	10	236
2017	BI-04	29	37	18	8	3	1	2	69	12	330
2017	BI-05	20	31	27	16	5	0	0	51	21	80

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	35	32	16	9	6	0	1	69	15	700
2017	BI-02	40	31	14	7	5	0	2	73	12	42
2017	BI-03	38	32	16	7	5	0	2	71	13	237
2017	BI-04	32	33	15	11	7	1	1	66	18	332
2017	BI-05	40	30	18	7	5	0	0	69	12	81

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	68	15	6	4	2	2	4	88	6	701
2017	BI-02	76	12	2	0	0	5	5	97	0	41
2017	BI-03	75	10	4	4	3	2	3	89	7	238
2017	BI-04	64	17	7	3	2	2	4	87	6	334
2017	BI-05	63	20	7	6	0	1	2	86	6	80

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	53	31	9	3	0	0	2	87	4	702
2017	BI-02	64	24	7	5	0	0	0	88	5	42
2017	BI-03	58	26	11	2	0	1	2	86	2	239
2017	BI-04	51	35	7	5	1	0	2	88	5	332
2017	BI-05	45	38	14	2	1	0	0	83	4	81

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	54	23	11	5	4	1	2	79	10	701
2017	BI-02	64	21	7	2	2	2	0	88	5	42
2017	BI-03	62	18	10	3	6	0	1	81	9	237
2017	BI-04	48	25	13	8	4	1	2	75	12	333
2017	BI-05	48	33	11	4	4	0	0	82	7	81

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	48	11	5	1	0	1	34	90	3	701
2017	BI-02	62	2	0	2	0	0	33	96	4	42
2017	BI-03	54	8	2	0	0	0	35	96	1	238
2017	BI-04	44	9	4	1	0	1	41	92	2	332
2017	BI-05	38	33	18	6	2	0	1	73	9	81

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	64	18	6	1	1	10	92	2	697
2017	BI-02	71	15	0	2	0	12	97	3	41
2017	BI-03	67	16	4	1	0	11	94	1	236
2017	BI-04	63	18	6	2	1	11	91	2	333
2017	BI-05	56	28	10	1	1	4	88	1	79

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	66	19	5	3	2	1	5	89	5	702
2017	BI-02	45	19	10	12	12	0	2	66	24	42
2017	BI-03	61	20	8	4	3	0	3	84	7	238
2017	BI-04	70	17	3	2	1	2	6	94	3	333
2017	BI-05	74	23	1	0	0	1	0	99	0	81

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	44	34	12	5	2	3	81	7	700
2017	BI-02	38	45	10	2	3	2	85	5	42
2017	BI-03	41	34	13	7	2	3	77	9	238
2017	BI-04	45	33	12	4	2	3	81	7	332
2017	BI-05	53	36	5	1	1	4	92	3	80

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	10	31	41	13	5	0	41	18	704
2017	BI-02	19	33	36	10	2	0	52	12	42
2017	BI-03	13	37	39	8	3	1	50	11	239
2017	BI-04	7	29	43	14	7	0	36	21	334
2017	BI-05	6	21	39	25	9	0	27	33	81

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	6	18	42	24	9	1	33	25	701
2017	BI-02	5	12	43	33	7	0	40	17	42
2017	BI-03	5	14	35	32	13	1	45	19	238
2017	BI-04	7	18	46	21	8	1	29	25	332
2017	BI-05	11	31	45	10	4	0	14	42	81

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	28	48	12	7	2	3	78	9	702
2017	BI-02	14	48	17	2	5	14	72	8	42
2017	BI-03	30	48	11	6	3	2	80	9	238
2017	BI-04	26	48	13	8	2	3	76	11	334
2017	BI-05	33	49	11	5	0	1	84	5	81

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	17	43	17	13	8	1	61	22	703
2017	BI-02	17	49	17	5	10	2	67	15	41
2017	BI-03	22	48	11	12	6	0	70	18	239
2017	BI-04	14	40	21	14	9	1	55	23	334
2017	BI-05	16	38	18	18	7	1	55	26	81

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	BI	20	80	702
2017	BI-03	20	80	239
2017	BI-04	22	78	332
2017	BI-05	11	89	81
2014	BI	16	84	790
2014	BI-02	16	84	60
2014	BI-03	13	87	283
2014	BI-04	18	82	356
2014	BI-05	12	88	84

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	BI	81	19	136
2017	BI-03	87	13	47
2017	BI-04	78	22	73
2014	BI	88	12	124
2014	BI-02	90	10	10
2014	BI-03	92	8	38
2014	BI-04	84	16	64
2014	BI-05	90	10	10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	45	38	6	7	3	0	84	10	110
2017	BI-03	56	27	7	7	2	0	83	10	41
2017	BI-04	39	47	5	5	4	0	86	9	57
2014	BI	49	37	6	5	2	1	86	7	109
2014	BI-03	51	34	9	6	0	0	86	6	35
2014	BI-04	48	37	4	6	4	2	87	9	54

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	21	25	21	12	13	7	1	22	78	704
2017	BI-02	29	19	17	14	17	5	0	30	70	42
2017	BI-03	20	25	25	12	11	6	1	22	78	239
2017	BI-04	19	23	21	12	16	8	1	21	79	334
2017	BI-05	23	36	15	14	7	5	0	25	75	81

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	BI	20	505
2017	BI-02	43	28
2017	BI-03	21	175
2017	BI-04	20	239
2017	BI-05	5	58

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	BI	45	505
2017	BI-02	46	28
2017	BI-03	45	175
2017	BI-04	46	239
2017	BI-05	38	58

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	BI	20	505
2017	BI-02	25	28
2017	BI-03	22	175
2017	BI-04	19	239
2017	BI-05	21	58

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	BI	36	505
2017	BI-02	11	28
2017	BI-03	24	175
2017	BI-04	43	239
2017	BI-05	55	58

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	BI	8	505
2017	BI-02	7	28
2017	BI-03	6	175
2017	BI-04	10	239
2017	BI-05	2	58

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	BI	47	505
2017	BI-02	53	28
2017	BI-03	46	175
2017	BI-04	47	239
2017	BI-05	43	58

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	BI	4	47	16	12	5	16	498
2017	BI-02	0	43	21	18	7	11	28
2017	BI-03	3	48	16	15	5	12	173
2017	BI-04	5	44	14	10	5	21	235
2017	BI-05	3	54	17	14	3	9	58

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	10	22	17	19	23	3	7	35	46	505
2017	BI-02	11	33	26	15	15	0	0	44	30	27
2017	BI-03	12	21	14	22	22	2	8	36	48	175
2017	BI-04	9	18	18	17	26	4	7	31	49	240
2017	BI-05	3	33	21	21	14	2	7	40	38	58

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	2	9	11	18	47	4	10	12	75	506
2017	BI-02	0	11	11	14	61	0	4	11	78	28
2017	BI-03	3	6	12	18	46	4	11	11	75	175
2017	BI-04	1	9	10	19	47	5	8	12	77	240
2017	BI-05	2	12	10	17	43	2	14	16	71	58

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Health Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - BI

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me