2017 Public Service Employee Survey Results for Health Canada by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 32 48 5 11 4 0 0 80 15 5707
2017 Part-time 28 43 4 16 8 0 0 71 24 294
2014 Full-time 29 49 5 12 4 0 0 78 17 6285
2014 Part-time 26 48 3 17 7 0 0 73 24 349
2011 Full-time 36 47 4 10 3 0 0 84 12 7000
2011 Part-time 34 48 4 10 5 0 0 82 15 277
2008 Full-time 41 45 3 9 3 0 0 85 11 6504
2008 Part-time 37 43 2 11 7 0 0 80 18 278

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 68 21 5 3 2 1 1 90 5 5699
2017 Part-time 70 21 2 3 3 1 1 92 5 293
2014 Full-time 67 22 5 3 2 0 1 90 5 6284
2014 Part-time 62 24 4 4 3 1 1 88 8 349
2011 Full-time 71 19 4 3 1 1 1 92 4 6997
2011 Part-time 72 20 2 2 2 0 1 94 5 278
2008 Full-time 73 18 3 3 2 1 1 92 5 6492
2008 Part-time 72 17 3 3 2 2 1 91 6 278

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 66 18 5 7 3 0 1 85 10 5697
2017 Part-time 74 14 4 4 3 0 2 89 7 294
2014 Full-time 65 19 5 6 4 0 1 85 10 6281
2014 Part-time 69 14 6 5 5 0 1 84 10 348
2011 Full-time 68 17 4 6 4 0 1 86 10 6998
2011 Part-time 72 14 2 6 3 0 3 88 10 277
2008 Full-time 68 16 4 7 4 0 1 85 11 6493
2008 Part-time 72 11 2 8 3 1 1 86 12 278

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 38 35 8 12 7 0 0 73 19 5704
2017 Part-time 36 35 5 13 9 0 0 72 23 293
2014 Full-time 37 34 7 13 8 0 0 72 21 6278
2014 Part-time 37 36 5 14 9 0 0 73 23 349
2011 Full-time 42 36 8 8 5 0 0 78 14 6995
2011 Part-time 40 37 7 9 6 0 1 78 15 276

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 27 39 12 14 7 0 0 67 21 5702
2017 Part-time 26 40 10 15 7 0 1 67 23 294
2014 Full-time 22 39 13 17 8 0 0 62 25 6281
2014 Part-time 21 42 12 18 7 0 0 63 25 349
2011 Full-time 27 40 13 13 7 0 1 68 20 7003
2011 Part-time 29 41 10 12 4 0 3 73 17 277
2008 Full-time 29 42 12 10 5 0 1 72 16 6499
2008 Part-time 32 36 11 13 5 0 3 71 18 278

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 42 38 10 7 4 0 0 79 11 5699
2017 Part-time 47 37 9 5 2 0 0 85 7 294
2014 Full-time 39 38 10 8 4 0 0 77 12 6284
2014 Part-time 46 37 8 6 3 0 1 83 9 349
2011 Full-time 43 36 10 7 4 0 0 79 11 6997
2011 Part-time 53 30 9 5 2 0 0 83 8 277
2008 Full-time 39 40 9 7 4 0 0 80 11 6501
2008 Part-time 44 39 7 5 4 0 0 84 9 279

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 47 36 7 6 3 0 0 83 10 5692
2017 Part-time 55 35 5 4 1 0 0 90 5 294
2014 Full-time 45 36 8 7 4 0 0 81 11 6280
2014 Part-time 47 40 5 6 3 0 0 87 8 349
2011 Full-time 46 38 7 6 3 0 0 84 9 7001
2011 Part-time 53 36 6 2 3 0 0 88 5 278
2008 Full-time 45 40 7 5 3 0 0 85 8 6501
2008 Part-time 53 35 4 5 3 0 0 88 8 278

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 46 37 8 7 2 0 0 83 9 5686
2017 Part-time 42 34 7 10 5 0 1 77 15 293
2014 Full-time 41 38 10 7 3 0 0 80 10 6281
2014 Part-time 36 43 8 9 3 0 0 80 12 349

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 45 32 9 8 6 0 0 77 14 5695
2017 Part-time 47 22 9 11 12 0 0 69 22 294
2014 Full-time 38 35 11 9 6 0 0 74 16 6280
2014 Part-time 44 29 13 9 6 0 0 73 15 348
2011 Full-time 42 34 9 8 5 0 0 77 13 7003
2011 Part-time 48 35 7 6 3 1 1 84 10 278

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 27 23 12 12 13 3 11 58 29 5696
2017 Part-time 26 21 7 13 10 4 19 61 30 294
2014 Full-time 23 23 12 13 16 2 11 53 33 6283
2014 Part-time 24 26 10 12 14 2 12 59 30 349
2011 Full-time 26 22 11 13 15 2 10 55 33 6998
2011 Part-time 32 22 8 9 15 2 12 63 28 278
2008 Full-time 29 24 10 13 13 3 8 59 30 6500
2008 Part-time 32 25 13 7 9 2 11 66 19 279

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 34 43 10 8 5 0 0 77 13 5703
2017 Part-time 40 40 10 6 3 0 0 80 10 294
2014 Full-time 30 44 11 10 6 0 0 74 15 6281
2014 Part-time 28 53 8 7 4 0 0 81 11 349
2011 Full-time 34 41 12 8 5 0 0 75 13 6984
2011 Part-time 42 37 13 6 3 0 0 78 9 278
2008 Full-time 36 40 11 8 4 0 0 76 12 6462
2008 Part-time 44 39 7 4 5 0 0 84 9 277

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 27 36 15 12 9 0 0 64 22 5705
2017 Part-time 30 32 14 10 13 0 0 62 24 294
2014 Full-time 23 36 16 14 10 0 0 59 25 6282
2014 Part-time 23 38 15 16 7 0 0 61 24 349
2011 Full-time 24 38 15 14 9 0 0 62 23 7005
2011 Part-time 30 37 15 10 8 0 0 67 18 278

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 33 42 10 10 5 0 0 75 15 5697
2017 Part-time 35 44 13 5 3 0 0 79 8 294

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 43 40 9 5 3 0 0 83 9 5698
2017 Part-time 39 42 9 6 3 0 1 82 9 293
2014 Full-time 39 41 11 5 3 0 0 80 9 6279
2014 Part-time 34 41 16 7 1 1 0 75 8 349
2011 Full-time 40 40 10 6 3 1 0 81 9 7001
2011 Part-time 34 46 11 5 3 1 0 81 8 277
2008 Full-time 43 38 9 5 3 0 0 82 8 6497
2008 Part-time 42 39 8 4 5 1 0 83 9 279

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 37 12 11 9 0 0 68 19 5697
2017 Part-time 31 36 10 13 10 0 0 67 23 290

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 52 35 9 3 2 0 0 86 5 5693
2017 Part-time 57 32 8 2 1 0 0 89 3 291
2014 Full-time 59 30 7 3 1 0 0 89 4 6280
2014 Part-time 59 32 5 3 1 0 0 91 3 347
2011 Full-time 58 31 7 3 1 0 0 89 4 7004
2011 Part-time 60 31 7 1 1 0 0 91 2 277

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 41 11 10 6 0 0 72 16 5688
2017 Part-time 28 38 10 12 12 0 0 67 23 292
2014 Full-time 22 43 12 14 8 0 0 65 22 6286
2014 Part-time 20 42 14 15 9 0 0 62 24 349
2011 Full-time 32 41 11 10 6 0 0 73 16 6996
2011 Part-time 31 41 11 10 7 0 0 72 17 278

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 35 35 14 10 6 0 0 70 16 5697
2017 Part-time 32 35 10 13 9 0 0 67 23 293
2014 Full-time 29 36 15 12 8 0 0 66 19 6285
2014 Part-time 24 39 16 14 7 0 0 64 20 349

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 34 36 14 10 5 0 0 71 16 5687
2017 Part-time 33 36 10 11 10 0 0 69 21 293
2014 Full-time 28 39 15 11 7 0 0 67 18 6280
2014 Part-time 24 41 16 12 6 1 0 66 18 349
2011 Full-time 35 40 12 7 4 1 1 77 11 6986
2011 Part-time 36 44 9 6 4 1 1 81 10 277

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 40 39 11 5 4 0 0 80 9 5684
2017 Part-time 46 39 8 6 2 0 0 84 8 290
2014 Full-time 38 40 11 7 4 0 0 78 11 6281
2014 Part-time 40 43 7 8 2 0 0 83 10 349
2011 Full-time 40 40 9 6 3 0 0 81 9 7003
2011 Part-time 48 38 9 4 1 0 0 86 6 278
2008 Full-time 42 40 8 7 3 0 0 83 9 6499
2008 Part-time 49 40 5 3 3 0 0 89 6 279

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 34 37 15 8 4 0 1 72 12 5703
2017 Part-time 34 28 20 12 6 0 0 62 18 293
2014 Full-time 32 37 18 7 5 0 1 70 12 6283
2014 Part-time 36 31 22 6 4 0 1 67 11 349
2011 Full-time 34 35 18 7 5 0 0 70 12 7002
2011 Part-time 36 31 22 6 5 0 0 67 11 278
2008 Full-time 27 34 21 10 6 0 0 61 17 6492
2008 Part-time 33 33 21 6 5 0 1 67 12 278

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 11 24 37 17 8 1 3 26 36 5679
2017 Part-time 9 19 36 22 11 1 3 34 29 291
2014 Full-time 11 28 37 16 6 1 2 22 40 6260
2014 Part-time 6 22 43 17 7 2 4 25 30 349
2011 Full-time 12 26 36 17 6 1 2 24 39 6996
2011 Part-time 7 18 39 22 10 0 4 33 26 278
2008 Full-time 12 28 37 16 6 1 2 22 40 6486
2008 Part-time 8 18 35 24 10 1 4 36 27 276

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 11 18 30 23 13 2 4 38 30 5666
2017 Part-time 12 17 23 23 18 3 4 44 31 291
2014 Full-time 13 22 30 20 9 2 2 31 37 6254
2014 Part-time 9 15 34 22 13 3 3 37 27 348
2011 Full-time 11 19 29 23 12 3 3 37 32 6976
2011 Part-time 10 16 26 23 17 1 6 43 29 275
2008 Full-time 13 21 30 21 11 2 2 34 35 6476
2008 Part-time 10 16 29 24 12 5 4 39 29 277

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 21 25 29 13 7 2 3 22 48 5677
2017 Part-time 17 27 22 15 10 3 6 28 48 290
2014 Full-time 27 28 25 11 4 2 2 16 57 6256
2014 Part-time 21 26 24 13 9 3 3 23 51 346
2011 Full-time 20 26 29 14 6 1 3 21 49 6983
2011 Part-time 16 22 27 15 13 1 6 30 41 275
2008 Full-time 19 26 30 14 6 2 3 21 47 6466
2008 Part-time 12 24 29 17 8 5 6 29 39 277

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 11 18 33 24 11 1 3 36 30 5651
2017 Part-time 10 10 28 30 14 2 5 47 22 289
2014 Full-time 11 20 35 23 8 1 2 32 32 6251
2014 Part-time 6 15 37 23 14 2 3 39 22 348
2011 Full-time 10 19 34 24 10 1 3 35 29 6977
2011 Part-time 5 10 31 30 17 0 7 51 16 277
2008 Full-time 10 20 34 24 9 1 2 34 31 6469
2008 Part-time 5 12 31 31 15 2 6 50 17 276

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 19 23 27 17 9 2 4 27 44 5675
2017 Part-time 15 22 25 17 13 4 4 33 40 291
2014 Full-time 23 27 27 14 6 1 2 21 51 6262
2014 Part-time 20 22 30 13 11 1 3 25 44 347
2011 Full-time 16 23 30 17 9 1 3 28 41 6982
2011 Part-time 14 17 29 22 12 1 5 36 33 277
2008 Full-time 15 23 29 19 10 2 3 30 40 6475
2008 Part-time 11 19 25 21 16 1 8 40 33 277

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 12 18 29 21 12 3 5 36 33 5677
2017 Part-time 17 19 21 19 14 5 5 36 40 290
2014 Full-time 12 17 28 25 12 2 4 39 31 6256
2014 Part-time 11 17 23 26 15 4 5 45 30 349
2011 Full-time 12 18 28 23 12 2 5 38 32 6981
2011 Part-time 16 16 25 20 15 3 6 38 34 276
2008 Full-time 16 23 28 18 9 3 4 28 41 6484
2008 Part-time 16 18 25 19 12 2 8 34 38 276

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 17 23 33 14 7 2 3 23 42 5680
2017 Part-time 17 24 23 16 9 5 6 29 46 290
2014 Full-time 21 26 30 13 6 2 3 20 49 6262
2014 Part-time 19 26 26 14 8 3 4 24 48 348
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 69 15 6 4 3 0 3 87 8 5703
2017 Part-time 75 10 6 4 1 0 4 88 5 292
2014 Full-time 70 14 5 4 3 0 3 88 7 6281
2014 Part-time 76 10 2 5 3 0 4 90 8 349
2011 Full-time 68 14 6 5 3 0 3 86 9 6991
2011 Part-time 72 11 5 5 4 1 3 86 9 276
2008 Full-time 67 13 6 5 4 1 5 85 10 6492
2008 Part-time 72 10 3 4 3 2 7 90 7 278

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 26 31 15 11 8 5 4 63 21 5700
2017 Part-time 25 28 15 9 11 5 6 60 23 292
2014 Full-time 29 31 14 11 9 4 3 64 21 6281
2014 Part-time 23 35 11 12 8 4 6 64 23 349

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 44 29 9 10 8 1 0 73 18 5701
2017 Part-time 41 28 10 13 7 1 0 70 21 293
2014 Full-time 42 29 9 11 8 1 0 72 19 6281
2014 Part-time 41 31 10 10 6 1 1 74 16 349

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 33 35 11 11 7 2 1 70 18 5694
2017 Part-time 32 34 10 15 8 1 1 67 23 293
2014 Full-time 30 38 12 12 6 1 1 70 18 6278
2014 Part-time 27 39 10 14 5 3 3 70 19 349
2011 Full-time 32 37 11 12 6 2 1 70 18 7013
2011 Part-time 31 37 13 10 4 2 2 71 15 277
2008 Full-time 33 37 11 11 6 2 1 71 18 6502
2008 Part-time 34 38 10 12 3 2 2 75 15 278

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 29 27 13 11 9 10 1 63 22 5705
2017 Part-time 21 24 17 11 6 19 2 56 22 291
2014 Full-time 28 28 15 12 8 7 1 61 22 6278
2014 Part-time 23 25 17 11 5 15 3 59 21 349
2011 Full-time 33 26 13 11 9 7 1 64 22 6994
2011 Part-time 33 22 15 10 4 13 3 65 16 277
2008 Full-time 35 28 12 11 8 6 1 67 20 6500
2008 Part-time 33 30 11 9 4 10 3 72 15 277

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 13 22 17 16 12 17 3 43 35 5701
2017 Part-time 11 19 17 12 13 25 3 42 35 292
2014 Full-time 12 22 18 17 14 13 2 40 38 6278
2014 Part-time 10 19 17 19 13 18 5 37 41 349

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 44 36 7 8 4 0 0 81 12 5700
2017 Part-time 47 30 10 10 3 0 0 77 13 291
2014 Full-time 41 38 8 8 4 0 0 80 12 6280
2014 Part-time 46 35 7 10 2 0 0 81 12 349
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 44 32 10 8 6 1 1 76 13 5704
2017 Part-time 42 32 13 4 8 1 1 76 12 294
2014 Full-time 40 34 11 9 5 1 0 75 14 6283
2014 Part-time 41 31 15 8 4 1 0 72 12 349
2011 Full-time 37 35 11 10 7 0 0 72 17 6998
2011 Part-time 37 36 13 10 4 0 1 74 14 272
2008 Full-time 33 35 12 11 9 0 1 68 20 6501
2008 Part-time 38 39 8 10 4 1 0 78 14 279

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 48 28 11 7 5 2 1 78 12 5701
2017 Part-time 51 27 10 6 5 1 1 79 11 292
2014 Full-time 44 30 12 7 6 2 0 75 13 6282
2014 Part-time 47 31 12 5 3 2 1 80 7 348
2011 Full-time 42 30 12 8 6 2 1 74 14 7001
2011 Part-time 49 30 9 8 3 1 0 80 11 278
2008 Full-time 40 30 12 9 7 2 0 71 16 6497
2008 Part-time 50 30 7 7 3 2 0 82 11 278

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 45 31 9 8 6 1 0 77 14 5700
2017 Part-time 46 33 8 6 5 0 3 81 11 293
2014 Full-time 41 33 9 9 6 1 0 75 15 6279
2014 Part-time 45 30 12 9 4 0 0 75 13 349
2011 Full-time 39 33 10 10 6 1 0 73 16 6996
2011 Part-time 42 33 11 10 4 0 0 76 14 275
2008 Full-time 37 33 10 10 9 1 0 70 19 6497
2008 Part-time 43 30 8 10 6 0 2 75 17 278

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 78 12 4 2 2 0 2 92 4 5696
2017 Part-time 82 9 2 3 0 0 4 96 3 293
2014 Full-time 77 12 4 2 2 0 2 92 4 6280
2014 Part-time 84 7 3 1 2 0 3 93 4 349
2011 Full-time 76 12 4 2 2 0 3 91 5 6995
2011 Part-time 79 10 3 1 3 1 3 93 5 278
2008 Full-time 78 8 3 3 3 0 4 90 6 6487
2008 Part-time 82 7 2 2 1 1 4 95 4 279

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 50 25 8 5 5 4 3 80 11 5689
2017 Part-time 51 20 8 3 6 2 10 81 10 293
2014 Full-time 49 23 9 6 7 4 4 77 13 6284
2014 Part-time 55 20 5 5 6 0 8 82 12 349
2011 Full-time 46 26 9 7 8 2 3 75 16 7007
2011 Part-time 60 24 8 3 3 0 3 86 7 276

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 55 25 8 6 5 1 0 81 11 5693
2017 Part-time 56 24 7 5 6 1 1 82 11 293

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 56 23 10 4 5 2 0 81 9 5697
2017 Part-time 59 22 7 4 5 2 0 83 10 294

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 52 26 10 7 5 0 0 78 12 5691
2017 Part-time 54 21 11 7 7 0 0 74 14 293
2014 Full-time 48 28 10 7 6 0 0 76 13 6278
2014 Part-time 51 29 7 7 4 1 0 81 12 349
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 27 35 13 11 5 3 6 68 18 1387
2017 Part-time 22 57 0 11 11 0 0 79 21 23
2014 Full-time 26 36 13 11 7 3 5 67 19 1566
2014 Part-time 26 40 11 4 7 2 9 75 12 34

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 26 32 16 10 7 8 1 64 19 5705
2017 Part-time 33 29 13 4 7 13 1 72 13 294
2014 Full-time 23 33 18 10 6 9 0 62 19 6278
2014 Part-time 26 27 18 7 3 17 0 65 13 349
2011 Full-time 24 30 17 11 9 7 1 59 22 6994
2011 Part-time 28 28 18 8 9 9 0 61 19 276

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 23 33 18 13 9 3 0 58 24 5700
2017 Part-time 27 31 19 11 10 3 0 60 21 293
2014 Full-time 20 32 21 14 10 3 0 54 25 6271
2014 Part-time 22 27 24 13 7 7 0 53 21 349
2011 Full-time 20 33 19 14 11 3 0 54 26 6988
2011 Part-time 21 32 19 12 10 5 0 56 24 277
2008 Full-time 23 35 17 12 10 3 0 60 22 6498
2008 Part-time 31 35 13 8 8 4 0 69 17 277

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 16 30 20 17 10 7 0 49 29 5697
2017 Part-time 19 26 18 14 15 7 1 49 31 294
2014 Full-time 13 28 22 19 11 6 0 44 32 6278
2014 Part-time 15 23 22 18 10 11 0 43 33 349
2011 Full-time 12 33 20 18 10 6 0 48 30 6991
2011 Part-time 13 32 22 16 10 6 0 48 28 277
2008 Full-time 12 34 19 18 11 6 0 49 30 6488
2008 Part-time 20 31 17 16 7 9 0 57 24 279

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 20 28 17 14 14 7 0 52 30 5699
2017 Part-time 20 29 16 14 14 7 0 53 30 294
2014 Full-time 17 26 20 16 14 7 0 47 32 6275
2014 Part-time 17 22 19 17 12 12 0 45 33 349
2011 Full-time 15 29 18 16 14 8 0 48 32 6995
2011 Part-time 16 29 18 15 12 10 0 49 30 277
2008 Full-time 16 30 18 15 12 10 0 50 29 6489
2008 Part-time 22 36 12 9 10 11 0 65 21 279

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 16 31 18 18 13 4 0 49 32 5703
2017 Part-time 20 31 17 14 13 5 0 54 29 293
2014 Full-time 14 31 19 20 13 3 0 46 34 6274
2014 Part-time 15 26 20 21 10 6 0 44 34 349
2011 Full-time 13 32 18 22 13 3 0 46 36 6981
2011 Part-time 15 36 18 16 11 4 0 53 28 278
2008 Full-time 14 35 15 21 12 2 0 50 35 6495
2008 Part-time 21 35 14 13 11 7 0 60 26 277
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 26 42 17 9 5 2 0 69 14 5695
2017 Part-time 24 42 21 7 4 3 0 68 11 294
2014 Full-time 23 42 19 9 5 2 0 67 14 6282
2014 Part-time 22 38 20 12 3 5 0 63 16 348
2011 Full-time 24 43 17 10 5 1 0 68 15 6990
2011 Part-time 21 41 21 9 5 2 0 63 15 278

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 40 41 11 4 2 3 0 83 6 5686
2017 Part-time 42 38 11 4 2 2 1 82 6 292
2014 Full-time 39 40 11 4 2 4 1 82 6 6280
2014 Part-time 40 39 8 3 3 7 1 85 6 349
2011 Full-time 38 38 12 5 2 4 0 80 7 6988
2011 Part-time 35 43 10 5 1 5 0 83 7 277

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 34 37 11 8 5 3 1 75 14 5694
2017 Part-time 32 37 13 7 7 3 1 72 14 294
2014 Full-time 33 38 12 8 4 4 1 75 13 6284
2014 Part-time 28 40 12 8 6 6 1 72 15 349
2011 Full-time 32 34 12 10 6 5 1 70 17 6987
2011 Part-time 32 33 12 11 6 4 2 69 18 277
2008 Full-time 30 35 12 10 7 5 1 69 19 6492
2008 Part-time 30 30 11 14 6 8 1 65 22 278

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 23 31 20 13 7 5 1 57 21 5690
2017 Part-time 24 33 19 9 6 6 3 62 17 294
2014 Full-time 20 33 20 13 8 6 1 56 22 6276
2014 Part-time 18 28 23 14 5 9 3 52 22 348
2011 Full-time 15 33 21 14 8 6 1 53 24 6994
2011 Part-time 19 33 22 11 7 6 2 57 19 278

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 16 22 17 15 16 11 3 44 36 5693
2017 Part-time 20 21 17 14 15 10 3 48 33 294
2014 Full-time 13 20 19 17 19 10 2 38 41 6281
2014 Part-time 14 20 20 15 13 14 4 41 34 349
2011 Full-time 12 18 18 17 18 13 3 37 41 7000
2011 Part-time 14 20 20 11 12 18 6 44 29 277

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 59 21 9 4 2 1 3 84 7 5700
2017 Part-time 63 16 5 3 2 2 9 89 6 294
2014 Full-time 59 21 9 4 3 1 3 84 7 6283
2014 Part-time 66 12 7 2 4 2 7 85 7 347

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 67 20 6 2 1 2 2 90 3 5697
2017 Part-time 73 12 5 1 1 3 5 92 3 294
2014 Full-time 64 21 6 2 1 3 3 89 4 6278
2014 Part-time 69 15 4 3 2 3 4 91 5 348
2011 Full-time 64 18 7 3 1 2 4 88 4 6995
2011 Part-time 66 15 5 3 2 2 7 89 5 278
2008 Full-time 69 17 7 2 1 2 3 89 4 6495
2008 Part-time 71 14 3 4 1 2 5 92 5 277

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 22 32 15 16 11 2 0 56 28 5690
2017 Part-time 25 31 18 12 9 4 1 59 22 293
2014 Full-time 17 29 18 19 15 2 0 47 35 6282
2014 Part-time 20 27 18 18 9 5 2 51 29 349
2011 Full-time 21 33 16 16 12 2 0 56 28 7008
2011 Part-time 27 35 11 14 7 3 2 66 22 277
2008 Full-time 24 37 15 13 8 2 0 63 21 6498
2008 Part-time 29 36 13 9 8 3 2 68 18 277

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 19 24 14 17 21 3 1 45 40 5693
2017 Part-time 18 24 20 12 12 8 8 49 28 290
2014 Full-time 13 23 15 20 26 2 2 37 48 6283
2014 Part-time 12 21 19 19 15 6 9 39 39 346
2011 Full-time 14 27 15 18 22 2 1 42 42 7003
2011 Part-time 17 29 17 14 12 3 8 51 29 278
2008 Full-time 18 33 14 16 16 2 2 53 33 6488
2008 Part-time 22 25 14 15 9 6 10 55 28 277

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 20 36 20 12 7 5 0 59 19 5694
2017 Part-time 18 34 21 15 6 6 1 56 22 293

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 41 35 14 3 3 4 0 79 6 5693
2017 Part-time 40 35 15 2 3 5 1 80 4 292
2014 Full-time 44 35 12 3 2 4 0 82 5 6280
2014 Part-time 47 33 12 1 1 5 0 85 2 349

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 40 39 11 5 3 2 0 81 8 5699
2017 Part-time 39 39 9 5 3 4 0 82 9 293
2014 Full-time 40 38 12 5 3 2 0 80 8 6283
2014 Part-time 42 38 11 3 2 4 0 84 5 349
2011 Full-time 35 39 13 7 4 2 0 75 11 6989
2011 Part-time 35 42 11 6 3 3 0 79 10 277

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 45 37 9 5 4 0 0 82 9 5700
2017 Part-time 49 32 8 5 6 1 0 81 11 292
2014 Full-time 45 37 9 5 3 0 0 82 8 6282
2014 Part-time 48 38 8 4 3 0 0 86 6 349
2011 Full-time 40 37 12 6 4 1 0 77 11 6989
2011 Part-time 45 39 8 5 3 0 0 84 8 278
2008 Full-time 37 39 12 7 5 1 0 76 12 6495
2008 Part-time 48 33 8 7 4 0 0 81 11 278

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 35 34 17 8 6 1 0 69 14 5692
2017 Part-time 36 29 17 10 7 0 0 66 17 293
2014 Full-time 26 37 18 10 8 1 0 63 19 6282
2014 Part-time 28 39 18 11 3 0 0 67 15 349
2011 Full-time 29 35 18 9 7 1 0 65 16 6999
2011 Part-time 30 35 19 9 5 1 1 66 14 277

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 34 37 15 8 5 0 0 71 14 5703
2017 Part-time 36 31 15 11 7 0 0 67 18 293
2014 Full-time 26 38 16 12 7 0 0 65 19 6282
2014 Part-time 29 40 16 12 4 0 0 68 16 349
2011 Full-time 29 38 16 10 6 0 0 67 16 6996
2011 Part-time 29 39 17 8 5 0 0 69 14 277
2008 Full-time 30 39 14 10 6 0 0 70 16 6491
2008 Part-time 36 41 8 8 6 0 0 78 14 278

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 30 26 18 12 9 4 0 59 22 5694
2017 Part-time 33 19 20 12 9 7 1 56 22 292
2014 Full-time 26 26 19 14 11 4 0 54 26 6286
2014 Part-time 25 30 15 13 8 8 1 60 23 348
2011 Full-time 28 25 19 14 10 4 0 55 25 6996
2011 Part-time 32 22 20 10 8 5 2 59 19 277
2008 Full-time 27 27 17 13 9 5 0 58 24 6497
2008 Part-time 34 27 12 9 7 7 2 68 18 277
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Full-time 31 35 35 5699
2017 Part-time 32 36 32 293
2014 Full-time 30 34 36 6286
2014 Part-time 24 44 33 349
2011 Full-time 33 34 34 7003
2011 Part-time 27 34 39 278

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Full-time 11 33 37 6 6 7 1773
2017 Part-time 23 8 8 24 23 14 85
2014 Full-time 10 31 40 9 9999 10 1896
2014 Part-time 29 16 10 26 9999 20 83
2011 Full-time 11 32 40 7 9999 10 2334
2011 Part-time 20 25 15 20 9999 19 79
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 19 81 5691
2017 Part-time 28 72 287
2014 Full-time 20 80 6272
2014 Part-time 17 83 349

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Full-time 50 1040
2017 Part-time 54 63
2014 Full-time 48 1217
2014 Part-time 52 49

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Full-time 64 1040
2017 Part-time 60 63
2014 Full-time 64 1217
2014 Part-time 45 49

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Full-time 8 1040
2014 Full-time 8 1217
2014 Part-time 12 49

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Full-time 2 1040
2017 Part-time 21 63
2014 Full-time 1 1217
2014 Part-time 26 49

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Full-time 5 1040
2014 Full-time 4 1217

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Full-time 7 1040
2017 Part-time 20 63
2014 Full-time 7 1217
2014 Part-time 30 49

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 3 1040
2014 Full-time 3 1217
2014 Part-time 0 49

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Full-time 44 1040
2017 Part-time 43 63
2014 Full-time 42 1219
2014 Part-time 54 49

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Full-time 42 1040
2017 Part-time 45 63
2014 Full-time 44 1219
2014 Part-time 38 49

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Full-time 49 1040
2017 Part-time 29 63
2014 Full-time 45 1219
2014 Part-time 45 49

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Full-time 39 1040
2017 Part-time 42 63
2014 Full-time 38 1219
2014 Part-time 42 49

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Full-time 34 1040
2017 Part-time 34 63
2014 Full-time 31 1219
2014 Part-time 36 49

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Full-time 55 1040
2017 Part-time 58 63
2014 Full-time 53 1219
2014 Part-time 75 49

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Full-time 34 1040
2017 Part-time 32 63
2014 Full-time 33 1219
2014 Part-time 45 49

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Full-time 1 1040
2014 Full-time 1 1219

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Full-time 7 1040
2017 Part-time 8 63
2014 Full-time 6 1219

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Full-time 12 1040
2017 Part-time 12 63
2014 Full-time 12 1219
2014 Part-time 29 49

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Full-time 49 1040
2017 Part-time 36 63
2014 Full-time 46 1219
2014 Part-time 37 49

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Full-time 29 1040
2017 Part-time 36 63
2014 Full-time 26 1219
2014 Part-time 45 49

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 14 1040
2014 Full-time 14 1219

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Full-time 55 1041
2017 Part-time 57 63
2014 Full-time 56 1218
2014 Part-time 73 49

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Full-time 30 1041
2017 Part-time 33 63
2014 Full-time 27 1218
2014 Part-time 37 49

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Full-time 9 1041
2017 Part-time 8 63
2014 Full-time 10 1218

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Full-time 18 1041
2017 Part-time 24 63
2014 Full-time 17 1218
2014 Part-time 22 49

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Full-time 12 1041
2017 Part-time 12 63
2014 Full-time 11 1218

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 7 1041
2017 Part-time 13 63
2014 Full-time 6 1218

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 1041
2017 Part-time 12 63
2014 Full-time 12 1218
2014 Part-time 26 49

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 11 1041
2017 Part-time 14 63
2014 Full-time 11 1218
2014 Part-time 18 49

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Full-time 24 1041
2017 Part-time 19 63
2014 Full-time 25 1218
2014 Part-time 11 49

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Full-time 12 972
2017 Part-time 11 55
2014 Full-time 11 1141
2014 Part-time 16 46

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Full-time 17 972
2017 Part-time 30 55
2014 Full-time 18 1141
2014 Part-time 16 46

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Full-time 8 972
2014 Full-time 9 1141
2014 Part-time 11 46

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Full-time 7 972
2017 Part-time 8 55
2014 Full-time 7 1141
2014 Part-time 17 46

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Full-time 9 972
2014 Full-time 11 1141
2014 Part-time 19 46

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 972
2014 Full-time 11 1141

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 16 972
2017 Part-time 11 55
2014 Full-time 11 1141
2014 Part-time 18 46

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 972
2017 Part-time 10 55
2014 Full-time 9 1141
2014 Part-time 11 46

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Full-time 12 972
2017 Part-time 8 55
2014 Full-time 10 1141
2014 Part-time 11 46

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Full-time 26 972
2017 Part-time 26 55
2014 Full-time 27 1141
2014 Part-time 31 46

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 8 972
2017 Part-time 12 55
2014 Full-time 10 1141
2014 Part-time 13 46

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Full-time 45 972
2017 Part-time 26 55
2014 Full-time 50 1141
2014 Part-time 31 46

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Full-time 1 972
2017 Part-time 0 55
2014 Full-time 2 1141
2014 Part-time 0 46

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Full-time 54 972
2017 Part-time 55 55
2014 Full-time 52 1141
2014 Part-time 52 46

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Full-time 3 972

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 15 972
2017 Part-time 22 55
2014 Full-time 12 1141
2014 Part-time 11 46

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 92 8 1038
2017 Part-time 97 3 64

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 15 17 18 7 8 27 8 49 23 5703
2017 Part-time 11 17 17 11 8 30 7 44 29 293
2014 Full-time 13 17 19 7 8 28 8 47 24 6285
2014 Part-time 12 14 20 7 4 32 12 46 18 348

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 29 31 17 6 6 10 1 67 14 5694
2017 Part-time 25 29 19 9 7 11 1 61 18 292
2014 Full-time 22 28 20 7 6 15 2 61 15 6283
2014 Part-time 20 28 20 5 4 21 2 62 12 348
2011 Full-time 29 32 17 8 5 9 0 67 14 6998
2011 Part-time 31 29 20 8 4 8 0 65 14 277
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 28 50 9 5 2 2 4 83 8 5699
2017 Part-time 15 45 12 11 5 4 8 69 17 294
2014 Full-time 27 51 10 5 1 2 3 82 7 6280
2014 Part-time 16 44 13 14 2 2 7 67 18 349
2011 Full-time 26 52 10 6 2 1 3 81 9 6994
2011 Part-time 17 46 11 13 2 2 8 70 17 278
2008 Full-time 25 47 10 8 4 2 4 77 13 6497
2008 Part-time 15 41 11 15 5 5 7 64 23 279

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 10 22 22 7 5 26 8 49 18 5695
2017 Part-time 9 17 22 7 5 27 14 44 19 292
2014 Full-time 9 20 24 9 5 25 9 43 21 6282
2014 Part-time 6 15 25 8 7 25 15 34 25 349
2011 Full-time 8 20 25 8 6 26 7 43 21 6986
2011 Part-time 5 18 22 11 4 27 14 38 26 278

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 41 30 10 3 2 9 4 82 6 5699
2017 Part-time 32 24 13 6 2 14 8 73 10 294
2014 Full-time 36 33 12 4 2 10 4 80 6 6283
2014 Part-time 31 26 16 3 1 14 8 73 6 349
2011 Full-time 37 32 12 4 2 9 3 78 7 6996
2011 Part-time 37 29 9 4 2 12 7 81 8 279
2008 Full-time 35 32 12 4 2 11 4 79 7 6499
2008 Part-time 32 31 10 5 3 12 8 78 10 275

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 30 31 14 5 2 14 4 74 9 5688
2017 Part-time 26 22 15 9 4 16 8 64 16 293
2014 Full-time 27 32 15 5 3 14 3 72 10 6274
2014 Part-time 24 26 18 7 1 17 8 65 11 348
2011 Full-time 29 31 16 5 3 14 3 71 10 6980
2011 Part-time 25 27 14 4 3 18 8 71 11 279
2008 Full-time 32 30 14 7 3 9 4 72 12 6499
2008 Part-time 37 27 8 6 4 11 9 78 12 279
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 10 90 5689
2017 Part-time 8 92 287
2014 Full-time 8 92 6261
2014 Part-time 7 93 347

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Full-time 35 538
2017 Part-time 36 19
2014 Full-time 34 461

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Full-time 82 538
2017 Part-time 35 19
2014 Full-time 81 461
2014 Part-time 43 20

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Full-time 3 538
2017 Part-time 0 19
2014 Full-time 4 461

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Full-time 8 538
2014 Full-time 6 461

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Full-time 7 538
2014 Full-time 6 461

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 6 538
2014 Full-time 8 461
2014 Part-time 0 20

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Full-time 29 534
2017 Part-time 64 19
2014 Full-time 24 462
2014 Part-time 46 20

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Full-time 23 534
2017 Part-time 28 19
2014 Full-time 16 462

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Full-time 14 534
2017 Part-time 35 19
2014 Full-time 15 462
2014 Part-time 41 20

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Full-time 6 534
2014 Full-time 7 462

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Full-time 23 534
2014 Full-time 25 462

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Full-time 23 534
2014 Full-time 16 462
2014 Part-time 34 20

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Full-time 3 534
2017 Part-time 0 19
2014 Full-time 2 462
2014 Part-time 0 20

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Full-time 3 534
2017 Part-time 0 19

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Full-time 8 534
2014 Full-time 8 462
2014 Part-time 0 20

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Full-time 20 534
2014 Full-time 16 462
2014 Part-time 16 20

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Part-time 0 19

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Full-time 15 534
2014 Full-time 17 462

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Part-time 0 19
2014 Part-time 0 20

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 19 534
2014 Full-time 31 462

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Full-time 29 538
2017 Part-time 26 19
2014 Full-time 24 462
2014 Part-time 48 19

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 538
2014 Full-time 14 462

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Full-time 5 538
2014 Full-time 6 462

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Full-time 13 538
2014 Full-time 16 462

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Full-time 6 538
2014 Full-time 6 462
2014 Part-time 0 19

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 4 538
2014 Full-time 7 462

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Full-time 8 538
2014 Full-time 7 462

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Full-time 8 538
2014 Full-time 6 462
2014 Part-time 0 19

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Full-time 54 538
2017 Part-time 42 19
2014 Full-time 55 462
2014 Part-time 37 19

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Full-time 6 516
2014 Full-time 5 429

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Full-time 15 516
2017 Part-time 30 18
2014 Full-time 11 429

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Full-time 4 516
2014 Full-time 3 429
2014 Part-time 0 17

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Full-time 2 516
2014 Full-time 2 429

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Full-time 2 516
2017 Part-time 0 18
2014 Full-time 2 429

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 4 516
2014 Full-time 5 429

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 516
2014 Full-time 8 429
2014 Part-time 0 17

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 516
2014 Full-time 12 429

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Full-time 10 516
2017 Part-time 0 18
2014 Full-time 8 429

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Full-time 23 516
2014 Full-time 24 429
2014 Part-time 25 17

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 7 516
2014 Full-time 11 429

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Full-time 42 516
2014 Full-time 50 429
2014 Part-time 29 17

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Full-time 2 516
2017 Part-time 0 18
2014 Full-time 3 429
2014 Part-time 0 17

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Full-time 64 516
2017 Part-time 46 18
2014 Full-time 64 429
2014 Part-time 62 17

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Full-time 2 516
2017 Part-time 0 18

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 13 516
2014 Full-time 12 429

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 88 12 539
2017 Part-time 87 13 19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 16 16 20 3 4 34 8 55 11 5698
2017 Part-time 15 10 21 2 1 40 10 51 7 291
2014 Full-time 14 15 20 3 3 36 9 53 11 6278
2014 Part-time 14 14 22 2 1 36 11 52 6 348

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 32 16 3 3 13 2 73 8 5689
2017 Part-time 30 29 17 1 1 19 2 75 4 289
2014 Full-time 26 29 19 3 3 18 2 69 8 6281
2014 Part-time 25 23 22 3 0 22 4 65 4 349
2011 Full-time 36 33 14 4 3 10 0 77 7 6985
2011 Part-time 35 32 17 4 3 8 1 74 7 276
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 18 24 20 15 20 1 2 43 36 5690
2017 Part-time 12 20 19 13 34 1 1 33 48 294

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 15 27 27 17 12 0 1 43 30 5689
2017 Part-time 20 29 20 12 18 0 0 49 30 294

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 21 30 24 14 9 1 2 52 24 5680
2017 Part-time 29 32 17 11 7 1 4 64 18 294

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 17 24 23 17 15 1 2 42 34 5688
2017 Part-time 23 23 20 11 20 2 2 47 32 294

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 39 25 15 6 5 1 9 71 12 5674
2017 Part-time 41 22 9 6 11 1 11 71 19 294

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 27 30 22 11 8 0 1 58 20 5679
2017 Part-time 28 33 16 11 11 0 0 62 22 292

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 25 33 22 11 7 1 2 59 19 5675
2017 Part-time 30 32 14 11 12 0 1 63 22 293

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 21 32 24 14 8 1 2 53 23 5668
2017 Part-time 30 33 17 12 5 2 1 64 18 293

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 25 32 20 11 8 1 2 59 20 5671
2017 Part-time 39 33 15 7 6 1 1 72 13 293

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 28 32 21 10 6 1 2 62 16 5661
2017 Part-time 31 34 16 8 10 0 1 66 18 291

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 49 25 13 6 4 0 2 76 10 5696
2017 Part-time 41 29 11 8 9 0 2 72 17 294

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 68 13 6 4 4 1 4 85 9 5693
2017 Part-time 68 18 5 3 2 1 3 90 5 294

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 52 28 10 4 2 0 3 83 7 5697
2017 Part-time 55 27 7 3 5 0 2 83 9 291

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 56 21 10 6 5 0 3 79 11 5690
2017 Part-time 57 21 8 4 8 0 2 80 12 293

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 51 13 5 2 1 0 27 88 5 5688
2017 Part-time 52 13 4 4 0 0 27 89 6 293

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 62 20 7 2 1 1 7 89 4 5663
2017 Part-time 58 20 9 6 2 0 5 82 9 290

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 61 18 7 4 4 1 4 84 8 5695
2017 Part-time 64 16 8 3 5 1 4 83 9 294

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 48 30 12 4 2 0 3 81 6 5684
2017 Part-time 56 25 10 6 1 0 2 83 7 293

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 10 31 38 13 7 0 0 41 20 5698
2017 Part-time 15 33 29 14 9 0 1 48 22 291

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 9 19 41 21 8 0 1 30 29 5695
2017 Part-time 10 22 34 26 8 0 0 34 32 293

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 34 40 13 6 5 2 0 76 11 5697
2017 Part-time 24 39 14 8 10 4 0 67 18 293

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 20 40 15 14 9 2 0 61 24 5698
2017 Part-time 20 35 16 12 15 2 0 56 27 294
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 21 79 5695
2017 Part-time 16 84 289
2014 Full-time 17 83 6270
2014 Part-time 15 85 348

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 82 18 1170
2017 Part-time 81 19 45
2014 Full-time 80 20 1077
2014 Part-time 78 22 53

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 50 33 6 7 3 0 0 84 10 960
2017 Part-time 50 22 9 11 8 0 0 72 19 38
2014 Full-time 50 33 6 7 3 0 1 84 10 869
2014 Part-time 56 27 14 4 0 0 0 82 4 44
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 26 23 20 12 14 3 1 28 72 5709
2017 Part-time 11 21 19 20 24 4 0 11 89 294

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 23 3925
2017 Part-time 38 248

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 39 3925
2017 Part-time 46 248

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 19 3925
2017 Part-time 36 248

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Full-time 42 3925
2017 Part-time 42 248

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Full-time 8 3925
2017 Part-time 4 248

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Full-time 42 3925
2017 Part-time 38 248

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Full-time 4 45 19 11 5 15 3847
2017 Part-time 3 35 20 12 10 20 237

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 10 21 15 18 25 3 8 34 48 3940
2017 Part-time 10 23 19 13 27 1 7 36 44 246

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 2 8 10 18 52 3 6 12 77 3936
2017 Part-time 1 10 11 16 53 3 6 12 76 246
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