2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 52 5 13 6 0 0 77 19 1737
2017 Non-supervisor 36 45 5 10 4 0 0 81 14 3961
2014 Supervisor 25 45 6 16 8 0 0 71 23 1868
2014 Non-supervisor 29 48 6 12 5 0 0 77 18 3833
2011 Supervisor 32 46 4 12 6 0 0 78 18 2428
2011 Non-supervisor 35 47 5 9 4 0 0 82 13 5003
2008 Supervisor 33 47 4 11 4 0 0 81 15 2135
2008 Non-supervisor 35 48 5 8 3 0 0 83 12 4312

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 63 26 4 3 1 0 3 91 4 1735
2017 Non-supervisor 68 22 4 2 1 0 2 92 4 3961
2014 Supervisor 64 22 6 3 2 1 3 89 5 1869
2014 Non-supervisor 63 24 6 3 2 1 2 88 5 3833
2011 Supervisor 66 22 5 3 2 1 2 90 5 2431
2011 Non-supervisor 69 19 5 3 2 1 1 90 5 5003
2008 Supervisor 69 22 3 3 1 1 2 92 4 2131
2008 Non-supervisor 68 21 4 3 2 1 2 91 5 4309

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 19 4 6 3 1 2 87 9 1736
2017 Non-supervisor 69 17 5 4 3 0 2 88 7 3962
2014 Supervisor 65 18 6 6 3 0 3 85 9 1869
2014 Non-supervisor 63 20 6 4 3 0 3 86 7 3832
2011 Supervisor 67 18 5 5 2 0 2 87 8 2430
2011 Non-supervisor 69 17 5 4 2 0 2 88 7 4996
2008 Supervisor 70 17 4 4 2 0 2 89 7 2131
2008 Non-supervisor 68 17 5 5 2 0 3 88 7 4317

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 37 8 12 7 0 0 74 18 1732
2017 Non-supervisor 40 36 8 10 6 0 0 76 16 3962
2014 Supervisor 40 35 6 12 8 0 0 75 19 1869
2014 Non-supervisor 38 38 9 10 5 0 0 76 16 3833
2011 Supervisor 40 37 6 10 7 0 0 77 17 2424
2011 Non-supervisor 38 38 8 10 5 0 0 77 15 4996

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 41 9 17 9 0 0 64 27 1738
2017 Non-supervisor 27 37 12 14 10 0 0 64 24 3962
2014 Supervisor 20 37 13 19 12 0 1 56 31 1869
2014 Non-supervisor 19 37 13 19 12 0 1 56 31 3832
2011 Supervisor 30 38 11 13 7 0 1 69 20 2429
2011 Non-supervisor 26 40 13 14 7 0 0 66 21 5000
2008 Supervisor 25 43 15 11 6 0 0 68 17 2133
2008 Non-supervisor 24 40 13 15 7 0 1 65 22 4312

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 35 5 4 1 0 0 90 5 1733
2017 Non-supervisor 49 37 8 4 3 0 0 86 7 3958
2014 Supervisor 51 36 8 3 2 0 0 87 5 1868
2014 Non-supervisor 41 40 10 6 3 0 0 81 9 3833
2011 Supervisor 53 36 7 3 1 0 0 89 4 2427
2011 Non-supervisor 46 38 9 5 3 0 0 83 8 4999
2008 Supervisor 51 38 6 2 2 0 0 90 4 2136
2008 Non-supervisor 41 41 9 6 2 0 0 82 8 4316

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 32 3 3 1 0 0 93 4 1730
2017 Non-supervisor 53 34 6 5 2 0 0 87 7 3955
2014 Supervisor 56 35 5 3 1 0 0 91 4 1866
2014 Non-supervisor 45 38 8 6 3 0 0 84 9 3830
2011 Supervisor 59 35 3 2 1 0 0 94 3 2429
2011 Non-supervisor 47 39 7 4 2 0 0 87 7 5003
2008 Supervisor 52 41 4 2 1 0 0 94 2 2133
2008 Non-supervisor 43 42 8 5 2 0 0 86 7 4315

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 38 6 6 3 0 0 85 9 1730
2017 Non-supervisor 47 36 7 7 3 0 0 83 10 3949
2014 Supervisor 44 39 7 7 2 0 0 83 10 1866
2014 Non-supervisor 39 41 9 7 3 0 0 80 11 3835

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 34 11 15 10 0 0 63 26 1731
2017 Non-supervisor 41 31 12 7 7 0 1 73 15 3955
2014 Supervisor 26 34 14 16 10 0 1 60 26 1868
2014 Non-supervisor 33 33 14 10 8 0 1 67 19 3832
2011 Supervisor 29 37 13 13 8 0 1 67 21 2429
2011 Non-supervisor 37 34 12 9 7 0 1 72 16 5000

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 26 9 13 16 0 7 59 32 1732
2017 Non-supervisor 35 27 11 10 10 2 6 67 21 3958
2014 Supervisor 28 27 9 14 14 0 8 59 30 1868
2014 Non-supervisor 33 28 11 11 11 1 5 66 23 3835
2011 Supervisor 27 27 8 15 14 1 7 59 32 2430
2011 Non-supervisor 36 27 8 12 12 1 5 67 25 4996
2008 Supervisor 29 27 6 15 16 0 7 61 33 2136
2008 Non-supervisor 38 28 8 10 10 1 4 70 22 4307

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 42 7 6 2 0 0 85 8 1733
2017 Non-supervisor 39 42 9 6 4 0 0 81 9 3961
2014 Supervisor 35 43 8 8 5 0 0 78 13 1866
2014 Non-supervisor 30 45 12 8 5 0 0 75 13 3835
2011 Supervisor 39 43 9 6 3 0 0 82 9 2429
2011 Non-supervisor 37 41 11 7 4 0 0 77 12 4998
2008 Supervisor 42 42 9 5 3 0 0 84 8 2119
2008 Non-supervisor 36 43 10 7 4 0 0 79 11 4289

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 36 15 17 11 0 0 57 28 1734
2017 Non-supervisor 28 34 15 12 10 0 0 62 22 3959
2014 Supervisor 19 34 18 16 12 0 0 54 29 1865
2014 Non-supervisor 21 35 18 14 11 0 0 56 25 3834
2011 Supervisor 19 36 17 17 11 0 0 55 28 2429
2011 Non-supervisor 22 37 17 14 11 0 0 59 24 4999

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 46 11 12 4 0 0 73 16 1733
2017 Non-supervisor 29 42 12 11 5 0 0 71 16 3955

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 43 9 4 2 0 0 85 7 1728
2017 Non-supervisor 38 40 11 7 3 0 0 78 11 3956
2014 Supervisor 40 39 10 6 4 1 0 80 10 1866
2014 Non-supervisor 31 42 15 7 4 1 0 73 11 3833
2011 Supervisor 37 44 10 6 3 1 0 81 9 2429
2011 Non-supervisor 33 44 13 6 4 1 0 77 10 4997
2008 Supervisor 44 40 9 4 2 0 0 85 6 2132
2008 Non-supervisor 37 41 11 5 3 1 0 80 9 4311

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 38 13 13 9 0 0 66 22 1732
2017 Non-supervisor 30 36 14 11 9 0 0 66 20 3959

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 32 6 1 1 0 0 92 2 1733
2017 Non-supervisor 55 33 8 2 2 0 0 88 4 3953
2014 Supervisor 61 27 7 4 1 0 0 88 5 1866
2014 Non-supervisor 58 30 8 2 1 0 0 88 4 3832
2011 Supervisor 60 33 4 2 1 0 0 93 3 2427
2011 Non-supervisor 58 32 6 2 1 0 0 90 4 4993

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 44 9 9 5 0 0 78 13 1731
2017 Non-supervisor 28 41 12 11 7 0 1 70 18 3947
2014 Supervisor 27 41 10 14 8 0 0 69 22 1869
2014 Non-supervisor 20 42 15 13 9 0 1 62 23 3830
2011 Supervisor 33 44 9 8 6 0 0 77 14 2427
2011 Non-supervisor 27 42 12 11 8 0 0 69 19 4994

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 40 12 8 4 0 0 76 12 1731
2017 Non-supervisor 35 35 14 9 6 0 0 71 15 3951
2014 Supervisor 29 39 13 11 8 0 0 68 19 1869
2014 Non-supervisor 27 37 17 10 8 0 0 64 19 3832

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 41 12 12 6 0 0 70 18 1733
2017 Non-supervisor 33 37 14 10 6 0 0 71 15 3948
2014 Supervisor 24 35 17 15 9 0 0 59 24 1868
2014 Non-supervisor 26 38 17 10 8 0 0 65 18 3832
2011 Supervisor 30 40 14 10 5 0 0 71 15 2431
2011 Non-supervisor 33 39 15 8 4 1 1 73 12 4999

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 40 8 4 2 0 0 86 6 1733
2017 Non-supervisor 47 36 10 5 3 0 0 83 8 3943
2014 Supervisor 43 38 10 6 3 0 0 81 8 1865
2014 Non-supervisor 41 40 10 5 3 0 0 82 8 3833
2011 Supervisor 46 41 7 4 1 0 0 88 6 2431
2011 Non-supervisor 45 40 8 4 2 0 0 85 7 5001
2008 Supervisor 48 41 5 4 2 0 0 89 6 2134
2008 Non-supervisor 44 42 7 4 2 0 0 86 7 4315

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 31 25 16 9 0 2 49 25 1734
2017 Non-supervisor 34 39 16 5 2 0 3 75 8 3963
2014 Supervisor 16 32 24 15 12 0 1 49 27 1867
2014 Non-supervisor 34 37 19 6 3 0 1 72 9 3833
2011 Supervisor 14 30 28 17 10 0 1 44 27 2426
2011 Non-supervisor 31 37 19 7 4 0 1 69 11 4999
2008 Supervisor 14 31 26 16 12 0 1 46 28 2134
2008 Non-supervisor 28 36 21 8 4 0 1 66 13 4315

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 28 42 13 4 0 2 18 39 1734
2017 Non-supervisor 8 22 37 19 9 1 4 30 32 3947
2014 Supervisor 13 33 36 13 3 0 1 17 46 1867
2014 Non-supervisor 11 28 36 17 6 1 2 23 40 3819
2011 Supervisor 13 34 35 13 3 0 1 16 48 2424
2011 Non-supervisor 10 27 36 17 7 1 3 24 38 4970
2008 Supervisor 10 33 38 14 3 0 1 17 44 2128
2008 Non-supervisor 9 27 36 17 7 1 3 25 38 4286

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 28 34 19 6 1 1 25 40 1731
2017 Non-supervisor 11 21 28 19 14 3 4 36 34 3934
2014 Supervisor 20 31 31 14 4 0 1 18 51 1869
2014 Non-supervisor 16 25 30 15 9 2 2 25 43 3816
2011 Supervisor 16 28 34 15 6 1 1 21 44 2420
2011 Non-supervisor 12 21 31 19 10 3 3 31 35 4965
2008 Supervisor 12 26 34 19 5 1 2 25 40 2128
2008 Non-supervisor 12 21 30 20 11 2 3 33 35 4283

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 28 33 12 3 1 2 16 50 1735
2017 Non-supervisor 15 23 30 15 10 3 4 27 41 3937
2014 Supervisor 35 30 22 9 3 0 1 12 66 1868
2014 Non-supervisor 26 27 25 12 6 2 3 18 56 3810
2011 Supervisor 24 30 30 11 3 1 1 15 55 2418
2011 Non-supervisor 17 25 29 15 7 2 4 24 45 4968
2008 Supervisor 17 29 33 14 4 1 1 19 48 2121
2008 Non-supervisor 14 24 31 17 8 3 4 26 41 4276

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 21 37 22 6 0 3 29 32 1734
2017 Non-supervisor 6 10 30 29 18 1 6 50 18 3928
2014 Supervisor 13 23 35 22 5 0 2 28 36 1863
2014 Non-supervisor 8 16 31 28 13 1 3 43 24 3807
2011 Supervisor 13 23 38 19 5 0 1 25 37 2413
2011 Non-supervisor 7 14 33 28 13 1 4 43 22 4964
2008 Supervisor 10 24 38 20 6 0 1 27 35 2128
2008 Non-supervisor 6 16 33 27 13 1 4 42 22 4274

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 28 29 13 4 1 2 17 53 1734
2017 Non-supervisor 12 19 28 18 15 2 6 36 34 3940
2014 Supervisor 37 31 18 10 4 0 1 14 68 1869
2014 Non-supervisor 22 26 26 14 8 1 3 24 50 3817
2011 Supervisor 33 31 24 8 3 0 1 11 65 2418
2011 Non-supervisor 17 25 27 16 10 2 3 27 44 4972
2008 Supervisor 26 33 26 10 4 0 1 14 60 2130
2008 Non-supervisor 15 24 27 19 10 1 3 30 41 4281

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 25 30 17 6 1 1 23 47 1735
2017 Non-supervisor 11 18 26 20 15 4 6 39 32 3941
2014 Supervisor 19 24 31 19 6 0 1 26 43 1866
2014 Non-supervisor 14 20 27 22 11 3 4 35 36 3815
2011 Supervisor 14 24 32 19 8 1 2 28 39 2419
2011 Non-supervisor 11 18 26 22 13 3 6 39 33 4968
2008 Supervisor 15 27 32 18 6 0 2 24 43 2133
2008 Non-supervisor 13 21 25 21 13 2 5 37 36 4278

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 31 33 9 3 1 2 12 54 1736
2017 Non-supervisor 13 21 31 16 10 3 5 29 37 3947
2014 Supervisor 32 30 25 8 3 1 1 11 64 1869
2014 Non-supervisor 22 25 28 11 7 2 3 20 50 3817
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 68 15 6 3 3 1 3 88 6 1736
2017 Non-supervisor 70 14 6 3 2 0 5 89 5 3961
2014 Supervisor 73 12 5 3 2 0 4 89 6 1873
2014 Non-supervisor 70 14 6 2 2 0 5 89 5 3837
2011 Supervisor 71 13 5 3 2 0 5 89 6 2429
2011 Non-supervisor 72 12 5 3 2 1 5 89 5 5002
2008 Supervisor 68 11 5 3 3 0 9 88 7 2135
2008 Non-supervisor 69 10 4 3 3 0 10 89 6 4312

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 38 14 13 8 2 1 64 22 1735
2017 Non-supervisor 26 29 16 10 9 5 4 60 22 3963
2014 Supervisor 29 41 12 9 6 1 2 71 16 1872
2014 Non-supervisor 26 33 16 11 9 3 3 63 21 3837

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 33 9 10 5 0 0 76 15 1734
2017 Non-supervisor 39 30 11 10 8 1 1 70 19 3956
2014 Supervisor 46 33 9 7 3 0 1 80 11 1871
2014 Non-supervisor 36 32 11 12 8 1 0 69 21 3837

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 35 14 17 10 0 0 60 27 1733
2017 Non-supervisor 28 32 13 17 9 1 1 61 26 3958
2014 Supervisor 22 39 11 20 7 0 0 61 27 1873
2014 Non-supervisor 22 36 15 16 8 1 1 60 25 3832
2011 Supervisor 24 38 12 18 8 0 0 62 26 2430
2011 Non-supervisor 22 37 14 15 9 2 1 60 25 4999
2008 Supervisor 24 40 11 17 7 0 0 64 24 2132
2008 Non-supervisor 24 36 12 16 9 1 1 61 26 4317

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 35 12 15 10 2 0 61 26 1735
2017 Non-supervisor 22 27 15 13 13 8 1 54 29 3958
2014 Supervisor 28 32 14 14 9 2 1 62 24 1872
2014 Non-supervisor 18 28 17 16 13 6 1 51 31 3837
2011 Supervisor 31 27 12 17 11 2 0 59 28 2428
2011 Non-supervisor 21 27 16 17 14 5 1 51 33 5000
2008 Supervisor 30 31 13 15 9 2 1 63 24 2131
2008 Non-supervisor 22 27 15 15 14 6 1 52 31 4319

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 28 19 22 17 4 1 39 41 1732
2017 Non-supervisor 11 19 18 18 15 16 3 37 40 3959
2014 Supervisor 10 30 19 23 15 2 1 41 39 1872
2014 Non-supervisor 9 19 22 19 17 11 2 32 42 3836

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 46 8 7 3 0 0 81 11 1733
2017 Non-supervisor 41 37 9 8 4 0 0 79 13 3954
2014 Supervisor 36 47 9 6 2 0 0 83 9 1873
2014 Non-supervisor 36 41 11 8 4 0 0 77 12 3836
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 39 10 11 6 0 0 72 17 1738
2017 Non-supervisor 40 34 11 10 5 0 1 74 15 3963
2014 Supervisor 31 37 14 11 7 0 0 68 17 1870
2014 Non-supervisor 36 36 12 9 6 0 0 73 15 3839
2011 Supervisor 30 39 12 12 6 0 0 69 19 2428
2011 Non-supervisor 33 38 12 9 7 0 0 71 16 4999
2008 Supervisor 28 38 12 12 9 0 0 67 21 2133
2008 Non-supervisor 30 36 14 10 9 1 0 67 20 4314

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 31 11 7 5 1 0 76 12 1732
2017 Non-supervisor 46 29 11 7 4 2 1 77 11 3962
2014 Supervisor 38 34 14 7 5 1 1 73 13 1870
2014 Non-supervisor 43 30 13 7 4 2 1 75 12 3840
2011 Supervisor 37 34 13 9 6 1 0 73 15 2426
2011 Non-supervisor 40 32 13 8 5 2 1 73 13 5000
2008 Supervisor 37 34 13 8 6 1 0 72 15 2132
2008 Non-supervisor 37 33 13 8 7 2 1 71 15 4315

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 34 10 10 6 0 0 74 16 1736
2017 Non-supervisor 42 31 11 9 6 0 0 74 15 3957
2014 Supervisor 34 39 10 11 5 0 0 73 16 1872
2014 Non-supervisor 37 35 11 9 6 1 0 73 15 3839
2011 Supervisor 36 36 11 10 7 0 0 72 17 2429
2011 Non-supervisor 35 36 10 11 7 1 0 72 18 4994
2008 Supervisor 35 37 9 11 7 0 0 73 18 2133
2008 Non-supervisor 33 36 11 11 8 1 0 70 19 4315

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 77 10 5 1 2 1 4 91 4 1735
2017 Non-supervisor 80 11 4 1 2 0 3 94 3 3952
2014 Supervisor 78 10 4 1 1 0 5 93 3 1872
2014 Non-supervisor 76 12 4 2 1 0 5 93 3 3836
2011 Supervisor 77 11 4 1 2 0 5 93 3 2428
2011 Non-supervisor 77 11 4 2 2 0 5 92 3 5002
2008 Supervisor 77 8 3 1 2 0 9 94 3 2128
2008 Non-supervisor 77 8 3 1 2 1 8 93 4 4311

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 24 9 6 7 3 15 73 16 1735
2017 Non-supervisor 46 23 8 4 5 4 10 80 10 3948
2014 Supervisor 37 24 10 5 6 3 15 75 13 1870
2014 Non-supervisor 42 22 12 5 5 3 10 75 12 3834
2011 Supervisor 34 27 11 7 8 2 11 70 17 2424
2011 Non-supervisor 38 27 12 7 7 3 7 71 15 4989

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 29 9 7 5 0 0 79 12 1738
2017 Non-supervisor 53 25 9 6 6 1 1 79 12 3957

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 29 10 5 5 1 0 80 10 1735
2017 Non-supervisor 54 25 10 4 5 1 0 80 9 3958

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 30 10 9 5 0 0 76 14 1735
2017 Non-supervisor 49 26 11 7 6 0 0 76 13 3956
2014 Supervisor 43 33 12 6 5 0 0 77 11 1869
2014 Non-supervisor 45 31 10 7 6 0 0 77 13 3835
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 34 17 14 8 3 5 57 24 1735
2014 Supervisor 18 37 16 12 8 3 5 60 22 1870

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 37 17 14 7 2 0 61 21 1733
2017 Non-supervisor 29 32 15 10 8 7 0 65 19 3959
2014 Supervisor 21 31 21 14 9 4 0 55 24 1872
2014 Non-supervisor 21 30 20 11 9 8 0 56 22 3827
2011 Supervisor 18 34 19 14 10 5 0 55 25 2425
2011 Non-supervisor 18 30 20 12 12 7 1 52 26 4994

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 35 18 17 11 0 0 54 29 1735
2017 Non-supervisor 25 31 15 14 11 3 0 58 26 3961
2014 Supervisor 17 29 20 18 15 1 0 46 33 1872
2014 Non-supervisor 16 28 22 17 14 3 0 46 32 3822
2011 Supervisor 15 30 19 20 15 1 0 45 36 2425
2011 Non-supervisor 17 29 21 16 15 2 0 48 31 4988
2008 Supervisor 18 33 19 17 12 1 0 51 30 2133
2008 Non-supervisor 18 32 19 14 14 2 0 52 29 4308

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 31 20 23 15 1 0 41 38 1737
2017 Non-supervisor 18 28 19 18 12 5 0 48 32 3957
2014 Supervisor 8 27 20 25 19 1 0 35 45 1874
2014 Non-supervisor 11 24 22 22 16 5 0 37 40 3821
2011 Supervisor 6 28 20 26 18 2 0 35 45 2429
2011 Non-supervisor 10 28 20 21 15 5 0 40 39 4997
2008 Supervisor 7 32 20 24 15 2 0 40 40 2132
2008 Non-supervisor 10 29 21 21 15 5 0 41 37 4309

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 29 19 15 19 3 0 46 34 1738
2017 Non-supervisor 20 27 16 15 15 6 0 50 32 3961
2014 Supervisor 13 25 20 19 19 3 0 39 40 1874
2014 Non-supervisor 12 23 20 19 19 7 0 37 41 3823
2011 Supervisor 11 27 20 20 17 4 0 40 38 2429
2011 Non-supervisor 12 26 19 18 17 7 0 41 38 5001
2008 Supervisor 14 32 19 16 14 4 0 48 32 2131
2008 Non-supervisor 12 30 18 16 16 7 0 45 35 4308

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 30 18 22 16 1 0 43 39 1731
2017 Non-supervisor 17 30 16 18 15 3 1 48 34 3954
2014 Supervisor 10 29 20 21 19 1 0 39 41 1873
2014 Non-supervisor 11 26 21 22 17 3 0 38 41 3825
2011 Supervisor 9 31 19 25 15 1 0 41 40 2427
2011 Non-supervisor 11 29 18 22 16 3 0 41 40 4994
2008 Supervisor 13 37 18 21 10 1 0 51 31 2132
2008 Non-supervisor 11 33 18 21 13 4 0 46 35 4301
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 42 17 15 6 0 0 61 21 1735
2017 Non-supervisor 23 39 19 12 6 1 0 63 18 3960
2014 Supervisor 13 39 22 16 9 1 0 52 25 1873
2014 Non-supervisor 14 37 23 14 9 2 0 53 23 3832
2011 Supervisor 14 41 19 16 9 1 0 56 25 2430
2011 Non-supervisor 17 39 21 14 8 2 0 57 22 4999

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 44 10 3 2 0 0 85 6 1725
2017 Non-supervisor 37 41 13 3 2 3 1 81 5 3957
2014 Supervisor 38 44 10 5 1 2 0 84 6 1874
2014 Non-supervisor 33 42 14 6 2 3 0 77 8 3825
2011 Supervisor 35 43 13 6 2 1 0 79 8 2431
2011 Non-supervisor 33 41 14 6 3 4 0 77 9 4999

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 38 11 6 5 1 0 78 11 1733
2017 Non-supervisor 33 35 12 9 6 3 1 71 16 3951
2014 Supervisor 43 40 8 5 3 1 0 84 8 1872
2014 Non-supervisor 31 38 13 8 5 3 1 72 14 3827
2011 Supervisor 41 37 10 6 3 2 1 80 10 2431
2011 Non-supervisor 32 37 12 8 5 4 1 73 15 4996
2008 Supervisor 36 39 11 7 4 2 1 77 12 2132
2008 Non-supervisor 28 35 13 11 7 4 1 67 19 4311

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 41 18 11 5 1 0 65 16 1732
2017 Non-supervisor 20 34 20 13 7 5 1 57 21 3957
2014 Supervisor 28 39 17 9 5 2 1 68 15 1872
2014 Non-supervisor 16 34 23 14 8 4 1 53 23 3829
2011 Supervisor 18 40 20 12 6 3 1 61 19 2427
2011 Non-supervisor 13 33 24 14 9 6 1 50 24 4995

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 32 16 17 11 4 2 53 30 1734
2017 Non-supervisor 19 26 16 14 14 9 1 51 31 3945
2014 Supervisor 21 29 16 15 13 4 2 53 29 1873
2014 Non-supervisor 15 25 18 18 16 7 1 43 37 3830
2011 Supervisor 18 29 16 16 13 6 2 51 32 2426
2011 Non-supervisor 13 25 18 17 17 8 2 43 37 4993

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 19 8 4 3 1 7 84 8 1735
2017 Non-supervisor 62 17 8 3 2 2 7 86 6 3957
2014 Supervisor 59 17 9 5 2 1 6 82 8 1870
2014 Non-supervisor 58 18 9 3 2 2 8 85 5 3828

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 65 17 6 3 1 4 4 89 4 1737
2017 Non-supervisor 67 19 6 1 1 3 2 91 3 3954
2014 Supervisor 63 19 7 3 1 3 4 88 4 1868
2014 Non-supervisor 62 18 7 3 1 4 5 87 4 3831
2011 Supervisor 67 18 6 2 1 2 3 90 3 2429
2011 Non-supervisor 66 18 7 2 1 2 3 89 3 4997
2008 Supervisor 67 18 6 2 1 2 3 90 4 2129
2008 Non-supervisor 65 18 7 2 1 2 3 88 4 4310

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 41 16 14 9 1 0 61 23 1734
2017 Non-supervisor 24 31 17 14 11 3 1 57 26 3957
2014 Supervisor 16 32 17 20 13 1 0 49 33 1869
2014 Non-supervisor 16 30 18 17 15 2 1 47 34 3831
2011 Supervisor 19 35 15 17 12 1 0 55 29 2430
2011 Non-supervisor 20 31 16 16 14 2 0 53 31 4999
2008 Supervisor 17 37 17 19 10 1 0 54 29 2135
2008 Non-supervisor 16 34 18 17 13 2 0 52 30 4310

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 37 11 12 10 1 1 66 23 1729
2017 Non-supervisor 22 30 14 14 15 2 2 54 31 3956
2014 Supervisor 22 34 14 14 14 1 2 57 29 1870
2014 Non-supervisor 14 26 16 17 22 2 3 42 41 3833
2011 Supervisor 21 34 13 16 14 1 1 56 30 2427
2011 Non-supervisor 16 28 16 17 21 2 2 45 39 5002
2008 Supervisor 22 37 13 13 12 1 1 60 26 2134
2008 Non-supervisor 16 31 16 15 18 2 2 49 34 4311

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 44 17 12 4 2 0 67 16 1734
2017 Non-supervisor 20 37 19 13 6 4 1 60 20 3954

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 39 18 5 3 4 1 73 7 1730
2017 Non-supervisor 35 34 16 5 4 5 2 74 9 3955
2014 Supervisor 35 39 17 4 2 4 1 77 6 1867
2014 Non-supervisor 31 36 17 6 3 6 1 72 9 3823

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 47 13 6 4 1 0 77 10 1734
2017 Non-supervisor 36 38 14 5 3 3 1 77 9 3958
2014 Supervisor 33 41 15 6 3 2 0 76 9 1867
2014 Non-supervisor 30 39 17 7 3 4 0 71 11 3826
2011 Supervisor 26 41 18 7 5 3 0 69 12 2426
2011 Non-supervisor 26 39 17 8 6 4 0 68 14 4999

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 39 11 6 5 0 0 77 11 1737
2017 Non-supervisor 43 35 12 7 4 0 0 78 10 3958
2014 Supervisor 37 40 10 8 5 0 0 77 13 1870
2014 Non-supervisor 36 39 13 8 4 0 0 75 12 3828
2011 Supervisor 32 42 12 8 5 1 0 74 13 2423
2011 Non-supervisor 34 39 13 8 6 1 0 73 14 4999
2008 Supervisor 31 44 13 8 5 0 0 75 12 2131
2008 Non-supervisor 29 42 14 9 6 1 0 71 15 4307

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 36 18 12 6 0 0 64 18 1733
2017 Non-supervisor 35 32 17 9 6 1 0 68 15 3957
2014 Supervisor 20 35 18 16 10 0 0 56 26 1869
2014 Non-supervisor 24 34 20 12 8 1 0 59 21 3831
2011 Supervisor 25 36 19 13 7 1 0 61 20 2430
2011 Non-supervisor 27 37 18 11 7 1 0 64 18 4999

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 37 17 12 6 0 0 65 18 1734
2017 Non-supervisor 34 34 16 10 6 0 0 69 15 3956
2014 Supervisor 19 36 17 17 10 0 0 55 28 1869
2014 Non-supervisor 22 36 19 15 8 1 0 58 23 3828
2011 Supervisor 21 38 18 15 8 0 0 59 23 2426
2011 Non-supervisor 24 39 17 11 8 0 0 63 20 4996
2008 Supervisor 27 40 16 13 5 0 0 67 18 2130
2008 Non-supervisor 26 40 16 11 7 0 0 66 18 4306

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 32 17 10 6 2 1 66 17 1737
2017 Non-supervisor 32 29 19 10 6 3 0 63 17 3958
2014 Supervisor 27 27 20 13 8 3 2 57 22 1868
2014 Non-supervisor 27 27 20 12 9 4 1 57 22 3829
2011 Supervisor 30 29 18 11 7 3 1 62 19 2430
2011 Non-supervisor 29 28 18 12 8 5 1 61 21 4999
2008 Supervisor 32 33 17 9 5 4 1 68 15 2130
2008 Non-supervisor 28 30 18 11 8 5 1 61 20 4303
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 23 45 32 1734
2017 Non-supervisor 21 45 34 3965
2014 Supervisor 27 44 29 1868
2014 Non-supervisor 23 44 32 3830
2011 Supervisor 25 49 26 2429
2011 Non-supervisor 24 49 27 5002

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 28 36 19 8 1 8 432
2017 Non-supervisor 20 32 19 6 14 9 900
2014 Supervisor 34 28 19 12 9999 7 511
2014 Non-supervisor 23 32 20 12 9999 14 920
2011 Supervisor 39 28 16 12 9999 5 598
2011 Non-supervisor 25 31 24 9 9999 12 1199
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 19 81 1737
2017 Non-supervisor 20 80 3959
2014 Supervisor 17 83 1868
2014 Non-supervisor 22 78 3813

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 40 323
2017 Non-supervisor 53 696
2014 Supervisor 34 308
2014 Non-supervisor 51 757

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 64 323
2017 Non-supervisor 68 696
2014 Supervisor 63 308
2014 Non-supervisor 67 757

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 26 323
2017 Non-supervisor 3 696
2014 Supervisor 23 308
2014 Non-supervisor 4 757

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 2 323
2017 Non-supervisor 1 696
2014 Supervisor 2 308
2014 Non-supervisor 1 757

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 323
2017 Non-supervisor 6 696
2014 Supervisor 6 308
2014 Non-supervisor 5 757

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 323
2017 Non-supervisor 7 696
2014 Supervisor 12 308
2014 Non-supervisor 9 757

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 3 323
2017 Non-supervisor 4 696
2014 Supervisor 4 308
2014 Non-supervisor 5 757

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 55 323
2017 Non-supervisor 40 699
2014 Supervisor 45 308
2014 Non-supervisor 45 756

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 323
2017 Non-supervisor 40 699
2014 Supervisor 40 308
2014 Non-supervisor 45 756

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Supervisor 45 323
2017 Non-supervisor 44 699
2014 Supervisor 40 308
2014 Non-supervisor 41 756

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Supervisor 40 323
2017 Non-supervisor 35 699
2014 Supervisor 36 308
2014 Non-supervisor 42 756

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Supervisor 41 323
2017 Non-supervisor 27 699
2014 Supervisor 33 308
2014 Non-supervisor 26 756

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Supervisor 57 323
2017 Non-supervisor 64 699
2014 Supervisor 55 308
2014 Non-supervisor 57 756

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Supervisor 45 323
2017 Non-supervisor 33 699
2014 Supervisor 38 308
2014 Non-supervisor 34 756

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Supervisor 1 323
2017 Non-supervisor 4 699
2014 Supervisor 2 308
2014 Non-supervisor 2 756

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 323
2017 Non-supervisor 11 699
2014 Supervisor 4 308
2014 Non-supervisor 8 756

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 323
2017 Non-supervisor 12 699
2014 Supervisor 23 308
2014 Non-supervisor 13 756

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Supervisor 46 323
2017 Non-supervisor 49 699
2014 Supervisor 46 308
2014 Non-supervisor 47 756

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Supervisor 41 323
2017 Non-supervisor 35 699
2014 Supervisor 37 308
2014 Non-supervisor 38 756

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 323
2017 Non-supervisor 11 699
2014 Supervisor 11 308
2014 Non-supervisor 12 756

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 53 323
2017 Non-supervisor 48 698
2014 Supervisor 48 308
2014 Non-supervisor 49 757

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 32 323
2017 Non-supervisor 30 698
2014 Supervisor 34 308
2014 Non-supervisor 33 757

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 323
2017 Non-supervisor 9 698
2014 Supervisor 14 308
2014 Non-supervisor 9 757

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 323
2017 Non-supervisor 21 698
2014 Supervisor 15 308
2014 Non-supervisor 20 757

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 323
2017 Non-supervisor 14 698
2014 Supervisor 11 308
2014 Non-supervisor 13 757

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 323
2017 Non-supervisor 6 698
2014 Supervisor 6 308
2014 Non-supervisor 7 757

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 323
2017 Non-supervisor 11 698
2014 Supervisor 19 308
2014 Non-supervisor 20 757

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 323
2017 Non-supervisor 9 698
2014 Supervisor 12 308
2014 Non-supervisor 13 757

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 25 323
2017 Non-supervisor 31 698
2014 Supervisor 26 308
2014 Non-supervisor 24 757

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 299
2017 Non-supervisor 13 655
2014 Supervisor 12 285
2014 Non-supervisor 13 703

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 299
2017 Non-supervisor 19 655
2014 Supervisor 17 285
2014 Non-supervisor 19 703

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 299
2017 Non-supervisor 11 655
2014 Supervisor 9 285
2014 Non-supervisor 11 703

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 299
2017 Non-supervisor 9 655
2014 Supervisor 7 285
2014 Non-supervisor 9 703

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 299
2017 Non-supervisor 12 655
2014 Supervisor 9 285
2014 Non-supervisor 11 703

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 299
2017 Non-supervisor 13 655
2014 Supervisor 10 285
2014 Non-supervisor 13 703

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 299
2017 Non-supervisor 11 655
2014 Supervisor 9 285
2014 Non-supervisor 11 703

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 299
2017 Non-supervisor 14 655
2014 Supervisor 8 285
2014 Non-supervisor 11 703

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 299
2017 Non-supervisor 10 655
2014 Supervisor 13 285
2014 Non-supervisor 9 703

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 25 299
2017 Non-supervisor 25 655
2014 Supervisor 27 285
2014 Non-supervisor 24 703

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 299
2017 Non-supervisor 9 655
2014 Supervisor 9 285
2014 Non-supervisor 6 703

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 40 299
2017 Non-supervisor 46 655
2014 Supervisor 46 285
2014 Non-supervisor 44 703

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 1 655
2014 Non-supervisor 2 703

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 57 299
2017 Non-supervisor 53 655
2014 Supervisor 60 285
2014 Non-supervisor 54 703

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 1 655

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 299
2017 Non-supervisor 9 655
2014 Supervisor 13 285
2014 Non-supervisor 13 703

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 95 5 324
2017 Non-supervisor 92 8 699

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 25 22 12 9 14 4 49 25 1737
2017 Non-supervisor 16 18 21 8 9 22 6 48 23 3959
2014 Supervisor 16 29 20 10 7 14 3 55 21 1867
2014 Non-supervisor 13 20 21 9 9 23 5 47 24 3822

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 36 18 10 5 5 1 65 16 1732
2017 Non-supervisor 27 29 20 8 6 9 1 63 15 3955
2014 Supervisor 28 37 18 7 5 4 0 68 13 1869
2014 Non-supervisor 22 30 21 9 6 10 1 59 18 3822
2011 Supervisor 31 43 14 7 3 3 0 76 10 2425
2011 Non-supervisor 28 38 17 8 4 5 0 70 12 4985
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 50 5 3 1 1 5 91 4 1737
2017 Non-supervisor 23 49 12 8 3 2 2 76 12 3962
2014 Supervisor 34 48 7 3 1 0 6 88 5 1870
2014 Non-supervisor 23 52 10 7 3 2 2 79 10 3824
2011 Supervisor 33 50 7 4 1 0 6 88 5 2428
2011 Non-supervisor 22 54 11 8 3 2 2 78 11 4986
2008 Supervisor 33 49 7 3 1 1 6 88 5 2137
2008 Non-supervisor 23 50 12 8 4 2 2 76 12 4310

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 26 22 14 13 12 4 42 31 1736
2017 Non-supervisor 10 23 22 11 10 20 4 44 27 3952
2014 Supervisor 9 28 25 13 9 13 4 45 26 1871
2014 Non-supervisor 8 23 26 11 9 18 5 41 26 3815
2011 Supervisor 10 29 24 13 8 12 4 46 26 2426
2011 Non-supervisor 7 25 25 12 9 18 4 42 26 4990

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 35 11 5 2 3 5 81 7 1737
2017 Non-supervisor 39 32 11 5 3 9 2 80 8 3961
2014 Supervisor 37 36 11 4 2 3 6 81 7 1869
2014 Non-supervisor 35 34 14 5 2 7 3 77 8 3820
2011 Supervisor 37 36 11 5 2 3 6 80 7 2425
2011 Non-supervisor 34 36 12 5 3 8 2 77 9 4991
2008 Supervisor 32 40 11 5 2 4 6 80 8 2134
2008 Non-supervisor 31 39 12 5 3 9 2 77 9 4309

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 35 14 7 6 4 4 70 14 1736
2017 Non-supervisor 28 31 15 8 5 11 2 69 14 3954
2014 Supervisor 27 35 15 7 6 5 6 69 14 1869
2014 Non-supervisor 22 32 19 8 5 12 3 63 15 3816
2011 Supervisor 26 35 15 9 5 5 5 69 15 2424
2011 Non-supervisor 24 34 17 9 5 11 2 66 15 4984
2008 Supervisor 29 36 12 10 5 3 5 71 16 2132
2008 Non-supervisor 26 35 14 10 6 7 2 67 18 4310
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 7 93 1734
2017 Non-supervisor 8 92 3953
2014 Supervisor 6 94 1867
2014 Non-supervisor 8 92 3808

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 29 110
2017 Non-supervisor 52 271
2014 Supervisor 24 118
2014 Non-supervisor 36 284

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 81 110
2017 Non-supervisor 72 271
2014 Supervisor 82 118
2014 Non-supervisor 82 284

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 110
2017 Non-supervisor 2 271
2014 Supervisor 5 118
2014 Non-supervisor 3 284

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 110
2017 Non-supervisor 6 271
2014 Supervisor 7 118
2014 Non-supervisor 7 284

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 110
2017 Non-supervisor 7 271
2014 Supervisor 8 118
2014 Non-supervisor 6 284

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 110
2017 Non-supervisor 4 271
2014 Supervisor 8 118
2014 Non-supervisor 6 284

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 111
2017 Non-supervisor 14 270
2014 Supervisor 11 117
2014 Non-supervisor 15 285

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 111
2017 Non-supervisor 14 270
2014 Supervisor 13 117
2014 Non-supervisor 9 285

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 111
2017 Non-supervisor 6 270
2014 Supervisor 9 117
2014 Non-supervisor 6 285

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 7 270
2014 Non-supervisor 2 285

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Supervisor 18 111
2017 Non-supervisor 29 270
2014 Supervisor 23 117
2014 Non-supervisor 21 285

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Supervisor 46 111
2017 Non-supervisor 42 270
2014 Supervisor 39 117
2014 Non-supervisor 37 285

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 111
2017 Non-supervisor 7 270
2014 Non-supervisor 2 285

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 111
2017 Non-supervisor 9 270
2014 Supervisor 6 117
2014 Non-supervisor 5 285

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Supervisor 19 111
2017 Non-supervisor 13 270
2014 Supervisor 17 117
2014 Non-supervisor 11 285

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 111

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Supervisor 19 111
2017 Non-supervisor 15 270
2014 Supervisor 6 117
2014 Non-supervisor 14 285

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 270
2014 Non-supervisor 3 285

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 111
2017 Non-supervisor 21 270
2014 Supervisor 25 117
2014 Non-supervisor 33 285

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 111
2017 Non-supervisor 35 271
2014 Supervisor 28 117
2014 Non-supervisor 32 285

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 24 111
2017 Non-supervisor 17 271
2014 Supervisor 16 117
2014 Non-supervisor 16 285

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 111
2017 Non-supervisor 6 271
2014 Supervisor 4 117
2014 Non-supervisor 6 285

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 111
2017 Non-supervisor 17 271
2014 Supervisor 15 117
2014 Non-supervisor 14 285

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 111
2017 Non-supervisor 6 271
2014 Supervisor 6 117
2014 Non-supervisor 6 285

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 111
2017 Non-supervisor 4 271
2014 Supervisor 8 117
2014 Non-supervisor 7 285

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 111
2017 Non-supervisor 8 271
2014 Supervisor 5 117
2014 Non-supervisor 8 285

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 19 111
2017 Non-supervisor 9 271
2014 Supervisor 9 117
2014 Non-supervisor 11 285

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 42 111
2017 Non-supervisor 41 271
2014 Supervisor 57 117
2014 Non-supervisor 44 285

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 103
2017 Non-supervisor 6 257
2014 Non-supervisor 7 265

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 103
2017 Non-supervisor 17 257
2014 Supervisor 14 108
2014 Non-supervisor 11 265

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 7 257

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 2 257

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 4 257
2014 Non-supervisor 5 265

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 103
2017 Non-supervisor 4 257
2014 Non-supervisor 4 265

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 103
2017 Non-supervisor 7 257
2014 Supervisor 5 108
2014 Non-supervisor 5 265

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 103
2017 Non-supervisor 12 257
2014 Supervisor 5 108
2014 Non-supervisor 10 265

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 103
2017 Non-supervisor 14 257
2014 Supervisor 6 108
2014 Non-supervisor 10 265

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 18 103
2017 Non-supervisor 22 257
2014 Supervisor 25 108
2014 Non-supervisor 26 265

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 103
2017 Non-supervisor 14 257
2014 Supervisor 7 108
2014 Non-supervisor 10 265

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 51 103
2017 Non-supervisor 47 257
2014 Supervisor 45 108
2014 Non-supervisor 46 265

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 54 103
2017 Non-supervisor 55 257
2014 Supervisor 76 108
2014 Non-supervisor 57 265

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 103
2017 Non-supervisor 7 257
2014 Supervisor 11 108
2014 Non-supervisor 16 265

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 98 2 111
2017 Non-supervisor 92 8 271

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 24 23 4 3 23 4 58 10 1736
2017 Non-supervisor 18 18 22 4 4 28 6 55 12 3958
2014 Supervisor 18 25 23 4 3 21 4 59 10 1863
2014 Non-supervisor 13 19 23 5 4 31 5 51 13 3820

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 35 20 4 4 8 1 70 9 1726
2017 Non-supervisor 30 31 17 5 3 13 2 71 10 3954
2014 Supervisor 30 35 20 4 3 8 0 71 7 1864
2014 Non-supervisor 23 30 20 6 3 16 1 64 12 3815
2011 Supervisor 34 41 14 4 2 4 0 78 7 2423
2011 Non-supervisor 31 37 17 5 3 7 0 73 9 4985
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 17 18 19 36 0 1 26 56 1725
2017 Non-supervisor 13 20 22 17 27 0 1 33 44 3960

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 24 31 22 16 0 0 31 38 1735
2017 Non-supervisor 25 30 26 12 6 0 1 55 18 3955

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 32 25 17 8 0 2 49 26 1732
2017 Non-supervisor 33 31 20 8 4 1 3 67 12 3948

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 22 27 20 20 0 1 32 40 1735
2017 Non-supervisor 26 24 22 14 10 1 2 52 25 3952

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 32 21 12 8 0 2 58 21 1730
2017 Non-supervisor 47 26 13 5 3 1 6 77 9 3947

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 27 31 18 11 0 0 41 28 1722
2017 Non-supervisor 27 31 22 10 9 0 1 59 20 3941

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 38 24 12 5 0 0 60 16 1723
2017 Non-supervisor 30 31 21 10 6 1 1 63 16 3931

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 35 28 16 6 0 1 49 23 1721
2017 Non-supervisor 27 33 21 11 5 1 1 62 17 3937

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 35 24 12 5 0 0 59 17 1721
2017 Non-supervisor 32 31 18 11 5 1 1 65 17 3937

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 31 26 13 7 0 1 54 20 1720
2017 Non-supervisor 35 32 19 7 3 1 2 70 11 3927

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 27 15 6 4 0 0 74 10 1736
2017 Non-supervisor 52 24 13 5 4 0 1 78 9 3955

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 70 16 6 3 3 1 1 88 6 1735
2017 Non-supervisor 71 13 7 4 2 1 2 86 7 3951

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 34 14 4 2 0 0 80 6 1735
2017 Non-supervisor 53 29 11 4 2 0 1 83 6 3953

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 24 12 5 3 0 1 79 8 1733
2017 Non-supervisor 56 22 10 6 4 1 1 79 11 3955

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 35 18 5 3 0 0 74 8 1731
2017 Non-supervisor 60 8 2 0 0 1 28 96 1 3951

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 29 9 3 1 0 3 87 4 1717
2017 Non-supervisor 65 19 7 1 1 1 6 91 2 3932

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 70 17 6 3 2 0 1 89 5 1736
2017 Non-supervisor 58 18 9 6 5 0 4 79 12 3953

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 33 13 3 1 0 1 83 5 1732
2017 Non-supervisor 47 31 14 4 2 1 2 80 6 3951

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 23 42 19 11 0 0 29 29 1739
2017 Non-supervisor 15 32 35 12 5 0 0 47 17 3963

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 22 45 15 7 0 0 22 32 1728
2017 Non-supervisor 5 16 39 25 14 0 1 39 22 3951

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 44 18 10 4 2 0 67 15 1735
2017 Non-supervisor 21 38 18 11 7 5 0 62 19 3958

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 41 18 17 11 1 0 54 28 1735
2017 Non-supervisor 20 37 18 13 10 2 0 58 24 3954
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 11 89 1735
2017 Non-supervisor 13 87 3958
2014 Supervisor 9 91 1868
2014 Non-supervisor 14 86 3796

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 79 21 193
2017 Non-supervisor 71 29 550
2014 Supervisor 67 33 170
2014 Non-supervisor 72 28 545

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 32 5 2 4 0 2 90 6 151
2017 Non-supervisor 49 36 6 5 4 0 1 85 9 437
2014 Supervisor 62 25 5 5 2 0 1 88 7 119
2014 Non-supervisor 53 29 5 7 4 0 1 83 12 405
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 20 23 17 25 2 0 13 87 1739
2017 Non-supervisor 17 23 23 17 16 2 1 18 82 3958

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 31 1396
2017 Non-supervisor 31 2990

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 48 1396
2017 Non-supervisor 39 2990

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 18 1396
2017 Non-supervisor 18 2990

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 80 1396
2017 Non-supervisor 61 2990

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 1396
2017 Non-supervisor 5 2990

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 33 1396
2017 Non-supervisor 36 2990

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 3 27 19 15 6 30 1373
2017 Non-supervisor 4 39 18 13 6 21 2924

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 21 13 23 29 2 4 32 55 1396
2017 Non-supervisor 11 22 17 20 22 1 6 36 46 3008

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 2 6 10 19 56 2 4 9 80 1396
2017 Non-supervisor 4 11 12 20 45 2 6 17 70 3009
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