2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 39 43 5 9 4 0 0 81 14 420
2017 Non-visible minority 32 48 5 11 4 0 0 80 15 5236
2014 Visible minority 33 41 7 11 8 0 0 73 19 387
2014 Non-visible minority 27 48 6 13 6 0 0 75 19 5279
2011 Visible minority 35 48 4 8 4 0 1 84 13 493
2011 Non-visible minority 34 46 4 10 5 0 0 81 15 6867
2008 Visible minority 37 45 7 8 4 0 0 82 12 392
2008 Non-visible minority 35 48 4 9 4 0 0 83 13 6016

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 72 20 5 3 1 0 1 92 3 420
2017 Non-visible minority 66 23 4 3 1 0 2 92 4 5234
2014 Visible minority 67 19 5 2 4 0 2 88 6 389
2014 Non-visible minority 63 24 6 3 2 1 2 88 5 5278
2011 Visible minority 69 20 4 3 2 1 2 92 4 493
2011 Non-visible minority 68 20 5 3 2 1 2 90 5 6870
2008 Visible minority 70 20 3 2 2 0 2 93 4 390
2008 Non-visible minority 68 21 4 3 2 1 2 91 5 6011

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 74 14 4 4 1 0 2 90 5 421
2017 Non-visible minority 68 18 5 5 3 0 2 88 8 5235
2014 Visible minority 65 19 7 3 2 0 3 87 6 389
2014 Non-visible minority 64 19 6 5 3 0 3 86 8 5277
2011 Visible minority 69 20 4 3 2 0 2 91 5 492
2011 Non-visible minority 69 17 5 5 2 0 2 88 7 6862
2008 Visible minority 73 16 4 4 0 0 3 92 4 391
2008 Non-visible minority 68 17 5 5 2 0 3 88 7 6016

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 46 38 5 7 4 0 0 84 11 419
2017 Non-visible minority 39 36 8 11 6 0 0 75 17 5233
2014 Visible minority 41 34 10 9 5 0 0 75 15 389
2014 Non-visible minority 38 37 8 11 6 0 0 75 17 5278
2011 Visible minority 38 39 9 10 5 0 0 77 14 492
2011 Non-visible minority 39 38 7 10 5 0 0 78 15 6857

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 37 12 12 9 0 0 66 22 421
2017 Non-visible minority 25 38 11 15 10 0 0 64 25 5236
2014 Visible minority 22 35 13 17 13 0 0 57 29 388
2014 Non-visible minority 19 37 13 19 12 0 1 56 31 5277
2011 Visible minority 28 39 12 12 8 0 1 68 20 493
2011 Non-visible minority 27 39 12 14 7 0 0 67 21 6864
2008 Visible minority 27 38 13 14 6 1 2 66 21 389
2008 Non-visible minority 24 41 14 14 7 0 1 66 21 6014

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 51 34 7 5 3 0 0 85 8 419
2017 Non-visible minority 51 36 7 4 2 0 0 87 6 5230
2014 Visible minority 40 40 10 5 4 1 0 80 9 389
2014 Non-visible minority 44 39 9 5 3 0 0 84 7 5276
2011 Visible minority 43 36 12 5 4 1 0 80 8 492
2011 Non-visible minority 48 37 8 4 2 0 0 86 7 6862
2008 Visible minority 41 39 9 6 4 1 0 80 10 390
2008 Non-visible minority 45 40 8 5 2 0 0 85 7 6022

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 52 37 5 4 3 0 0 89 6 420
2017 Non-visible minority 55 33 5 4 2 0 0 89 6 5223
2014 Visible minority 44 39 7 6 3 0 0 83 10 388
2014 Non-visible minority 49 37 7 5 2 0 0 86 7 5273
2011 Visible minority 48 37 8 3 3 0 0 86 6 494
2011 Non-visible minority 51 38 5 4 2 0 0 89 6 6867
2008 Visible minority 41 41 10 6 2 0 0 83 7 389
2008 Non-visible minority 46 42 6 4 2 0 0 88 5 6017

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 47 37 7 6 3 0 0 84 9 419
2017 Non-visible minority 47 37 7 7 3 0 0 84 9 5219
2014 Visible minority 34 40 11 8 6 1 1 75 14 388
2014 Non-visible minority 41 40 8 8 3 0 0 81 10 5277

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 41 33 9 9 7 0 1 75 16 420
2017 Non-visible minority 37 32 12 10 8 0 1 70 18 5224
2014 Visible minority 33 35 13 9 9 0 0 69 19 389
2014 Non-visible minority 30 33 14 12 9 0 1 64 21 5275
2011 Visible minority 34 41 9 8 7 0 0 75 15 493
2011 Non-visible minority 35 35 12 10 7 0 1 70 17 6865

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 28 30 11 7 10 3 11 67 19 420
2017 Non-visible minority 34 27 10 11 12 1 6 65 25 5228
2014 Visible minority 30 27 10 12 13 2 7 62 27 389
2014 Non-visible minority 32 29 10 12 11 1 6 65 25 5279
2011 Visible minority 32 22 13 12 12 2 7 59 26 493
2011 Non-visible minority 34 27 8 13 12 1 5 65 27 6862
2008 Visible minority 28 30 10 9 13 3 8 65 24 390
2008 Non-visible minority 36 28 7 12 12 1 5 67 25 6012

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 34 50 8 4 3 0 0 84 8 420
2017 Non-visible minority 40 42 9 6 3 0 0 82 9 5232
2014 Visible minority 34 40 13 8 5 0 0 74 13 389
2014 Non-visible minority 32 44 11 8 5 0 0 76 13 5276
2011 Visible minority 34 42 12 7 4 0 0 77 11 494
2011 Non-visible minority 38 41 10 7 4 0 0 79 11 6862
2008 Visible minority 39 41 11 6 4 0 0 80 9 389
2008 Non-visible minority 38 42 10 6 3 0 0 81 10 5978

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 28 41 10 7 12 1 0 70 20 420
2017 Non-visible minority 26 34 15 14 11 0 0 60 24 5231
2014 Visible minority 25 31 19 12 13 0 0 56 25 387
2014 Non-visible minority 20 35 18 15 11 0 0 56 26 5277
2011 Visible minority 25 31 18 12 14 0 0 56 26 493
2011 Non-visible minority 21 37 17 15 11 0 0 58 25 6864

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 45 11 7 6 0 0 76 13 419
2017 Non-visible minority 28 43 12 11 5 0 0 72 16 5227

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 42 39 11 5 3 0 0 81 8 417
2017 Non-visible minority 39 41 10 7 3 0 0 80 10 5225
2014 Visible minority 39 34 16 7 3 1 0 73 10 389
2014 Non-visible minority 33 41 13 7 4 1 0 76 11 5275
2011 Visible minority 36 43 11 5 3 1 0 80 8 492
2011 Non-visible minority 34 44 12 6 3 1 0 78 10 6863
2008 Visible minority 41 43 8 4 2 1 0 86 6 390
2008 Non-visible minority 39 41 11 5 3 1 0 81 8 6012

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 43 12 7 9 0 0 72 16 418
2017 Non-visible minority 29 37 13 12 9 0 0 66 20 5231

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 59 31 7 2 1 0 0 90 3 420
2017 Non-visible minority 56 33 7 2 1 0 0 89 3 5226
2014 Visible minority 61 26 10 0 2 0 0 87 2 389
2014 Non-visible minority 59 29 7 3 1 0 0 89 4 5273
2011 Visible minority 58 33 6 2 1 0 0 92 2 494
2011 Non-visible minority 59 32 6 2 1 0 0 91 3 6855

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 35 37 13 6 8 1 0 73 15 420
2017 Non-visible minority 30 43 10 11 6 0 0 73 17 5218
2014 Visible minority 21 38 20 11 9 0 1 59 21 389
2014 Non-visible minority 22 42 13 13 9 0 0 64 22 5274
2011 Visible minority 29 40 14 8 8 1 0 70 16 494
2011 Non-visible minority 29 42 11 10 7 0 0 72 17 6856

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 36 34 15 7 7 1 1 71 14 420
2017 Non-visible minority 36 36 13 9 5 0 0 72 14 5221
2014 Visible minority 29 33 18 12 7 0 0 63 19 388
2014 Non-visible minority 27 38 16 11 8 0 0 65 19 5278

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 34 37 16 7 6 0 0 71 13 419
2017 Non-visible minority 32 38 13 10 6 0 0 70 16 5220
2014 Visible minority 28 34 17 11 10 0 0 62 21 388
2014 Non-visible minority 25 38 17 12 8 0 0 63 20 5278
2011 Visible minority 34 38 13 8 6 1 0 72 14 493
2011 Non-visible minority 32 39 14 8 4 1 1 73 13 6866

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 51 33 9 3 3 0 0 85 6 419
2017 Non-visible minority 46 37 9 5 2 0 0 84 7 5216
2014 Visible minority 45 36 12 4 3 0 0 81 6 389
2014 Non-visible minority 42 39 10 5 3 0 0 82 8 5275
2011 Visible minority 43 44 10 2 1 0 0 87 4 494
2011 Non-visible minority 46 40 7 4 2 0 0 86 7 6867
2008 Visible minority 42 42 9 4 2 0 0 85 6 391
2008 Non-visible minority 46 41 6 4 2 0 0 87 6 6017

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 36 24 6 4 1 1 66 11 420
2017 Non-visible minority 29 36 19 9 4 0 2 67 13 5235
2014 Visible minority 32 32 22 8 5 0 1 64 13 389
2014 Non-visible minority 28 36 20 9 6 0 1 65 15 5276
2011 Visible minority 30 35 20 9 4 0 1 66 14 494
2011 Non-visible minority 26 34 23 10 6 0 1 61 16 6860
2008 Visible minority 27 35 24 7 6 0 0 62 14 390
2008 Non-visible minority 24 35 23 11 7 0 1 59 18 6018

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 13 22 37 15 7 2 4 24 37 418
2017 Non-visible minority 8 24 39 17 8 1 3 26 34 5221
2014 Visible minority 12 32 32 12 7 1 4 20 46 389
2014 Non-visible minority 11 30 36 17 5 1 1 22 41 5260
2011 Visible minority 13 28 36 13 5 1 3 19 43 490
2011 Non-visible minority 11 29 36 16 6 1 2 22 41 6834
2008 Visible minority 10 26 39 18 3 2 3 22 38 384
2008 Non-visible minority 10 29 37 16 6 0 2 22 40 5989

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 12 21 26 19 10 5 5 33 37 417
2017 Non-visible minority 11 23 30 19 12 2 3 32 36 5205
2014 Visible minority 16 22 30 15 10 2 5 27 41 389
2014 Non-visible minority 17 27 31 14 7 2 1 22 46 5260
2011 Visible minority 13 24 31 16 9 3 4 27 40 491
2011 Non-visible minority 13 23 32 18 9 2 2 28 38 6822
2008 Visible minority 11 18 30 23 10 3 4 36 32 385
2008 Non-visible minority 12 23 32 20 9 2 2 30 37 5984

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 17 26 30 9 8 5 5 19 47 415
2017 Non-visible minority 16 25 31 14 8 2 4 23 44 5215
2014 Visible minority 29 24 24 9 8 2 3 19 56 388
2014 Non-visible minority 29 28 24 11 5 1 2 16 59 5253
2011 Visible minority 19 25 28 15 5 3 5 22 48 490
2011 Non-visible minority 19 27 29 14 6 2 3 21 48 6825
2008 Visible minority 16 22 32 15 6 5 4 24 42 383
2008 Non-visible minority 15 26 31 16 7 2 3 23 44 5973

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 10 11 35 23 12 4 5 39 23 417
2017 Non-visible minority 7 14 32 27 15 1 5 44 22 5205
2014 Visible minority 9 19 31 23 13 1 5 38 30 389
2014 Non-visible minority 9 18 33 26 11 1 3 38 28 5248
2011 Visible minority 8 14 37 22 13 1 4 37 24 489
2011 Non-visible minority 9 17 34 25 10 1 3 37 27 6817
2008 Visible minority 7 14 38 24 12 3 2 38 22 383
2008 Non-visible minority 7 19 35 25 11 1 3 37 27 5977

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 13 25 30 12 12 3 5 26 41 418
2017 Non-visible minority 16 21 28 17 12 1 5 30 40 5214
2014 Visible minority 26 25 24 9 12 1 3 22 53 386
2014 Non-visible minority 26 27 24 13 7 1 2 21 55 5265
2011 Visible minority 22 22 26 13 10 1 4 25 47 491
2011 Non-visible minority 22 27 26 14 7 1 3 22 51 6828
2008 Visible minority 16 22 30 19 9 2 3 29 40 387
2008 Non-visible minority 19 27 27 16 8 1 2 25 48 5983

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 13 16 31 15 11 5 9 31 34 417
2017 Non-visible minority 14 21 27 20 12 3 4 34 37 5217
2014 Visible minority 13 20 27 19 13 3 5 35 36 389
2014 Non-visible minority 16 21 28 21 9 2 3 32 39 5256
2011 Visible minority 14 22 25 18 9 3 8 31 41 488
2011 Non-visible minority 12 20 28 22 12 2 5 36 34 6827
2008 Visible minority 14 22 23 22 8 4 7 34 40 387
2008 Non-visible minority 14 23 27 20 11 2 4 32 39 5982

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 18 21 32 12 6 5 5 20 44 417
2017 Non-visible minority 16 24 32 14 8 3 4 24 42 5224
2014 Visible minority 22 24 26 11 9 4 5 21 50 388
2014 Non-visible minority 25 27 28 10 6 2 2 17 54 5263
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 72 13 9 1 2 0 3 88 3 420
2017 Non-visible minority 69 15 6 3 3 1 4 88 6 5235
2014 Visible minority 70 15 5 2 1 0 6 92 3 390
2014 Non-visible minority 71 13 5 2 2 0 5 89 5 5283
2011 Visible minority 72 13 5 2 2 1 5 90 4 493
2011 Non-visible minority 71 13 5 3 2 1 5 89 5 6867
2008 Visible minority 64 16 7 2 1 0 10 89 3 390
2008 Non-visible minority 69 10 4 3 3 0 9 88 7 6015

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 31 26 16 7 10 5 5 63 19 420
2017 Non-visible minority 25 32 15 11 9 4 3 62 22 5236
2014 Visible minority 32 28 16 9 9 3 2 63 19 389
2014 Non-visible minority 26 36 15 10 8 3 2 65 19 5283

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 43 28 10 9 7 2 1 73 16 419
2017 Non-visible minority 40 31 10 10 7 1 1 72 18 5229
2014 Visible minority 44 26 12 9 7 1 0 71 17 390
2014 Non-visible minority 38 33 10 11 7 0 1 72 18 5282

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 37 29 10 16 6 2 0 68 22 420
2017 Non-visible minority 26 33 13 16 9 1 1 60 26 5229
2014 Visible minority 29 38 12 12 7 2 0 68 20 390
2014 Non-visible minority 21 37 14 18 8 1 1 59 27 5278
2011 Visible minority 27 35 11 12 13 2 0 63 25 493
2011 Non-visible minority 22 38 14 16 8 1 1 61 25 6864
2008 Visible minority 29 32 14 14 9 2 0 62 24 390
2008 Non-visible minority 24 37 12 17 9 1 1 62 26 6019

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 31 12 11 9 9 1 65 22 420
2017 Non-visible minority 23 29 14 14 12 6 1 56 29 5231
2014 Visible minority 26 24 18 12 12 7 1 54 26 390
2014 Non-visible minority 21 30 16 16 11 5 1 54 29 5282
2011 Visible minority 27 24 15 11 16 7 1 55 29 494
2011 Non-visible minority 24 27 14 17 13 4 1 54 31 6863
2008 Visible minority 27 27 15 13 13 4 1 57 27 389
2008 Non-visible minority 24 28 14 15 12 4 1 56 29 6020

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 18 20 12 16 13 18 3 48 36 420
2017 Non-visible minority 10 22 19 20 16 12 2 37 41 5229
2014 Visible minority 13 22 22 16 14 11 1 40 34 390
2014 Non-visible minority 9 22 21 21 17 8 2 35 41 5280

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 46 34 8 7 3 0 1 82 10 420
2017 Non-visible minority 39 40 9 8 4 0 0 79 12 5225
2014 Visible minority 44 33 12 6 5 0 0 77 11 390
2014 Non-visible minority 35 43 10 8 3 0 0 79 11 5282
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 44 34 7 8 6 1 0 79 14 421
2017 Non-visible minority 37 35 11 10 5 0 0 73 16 5239
2014 Visible minority 40 32 13 10 4 0 0 72 14 390
2014 Non-visible minority 34 37 13 9 6 0 0 71 16 5282
2011 Visible minority 36 35 11 9 8 1 0 72 17 494
2011 Non-visible minority 31 39 12 10 6 0 0 71 17 6863
2008 Visible minority 36 33 11 11 9 1 0 69 20 388
2008 Non-visible minority 29 37 13 11 9 1 0 66 20 6016

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 46 27 15 6 4 2 0 75 10 420
2017 Non-visible minority 45 30 11 7 5 2 1 77 12 5233
2014 Visible minority 43 29 13 8 5 1 1 74 13 390
2014 Non-visible minority 41 32 13 7 5 1 1 74 12 5282
2011 Visible minority 40 29 14 7 8 1 0 70 16 493
2011 Non-visible minority 39 33 13 8 5 2 0 74 14 6862
2008 Visible minority 40 31 12 7 5 4 1 75 13 388
2008 Non-visible minority 37 33 13 8 7 2 1 71 15 6017

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 42 31 12 9 5 0 0 73 15 420
2017 Non-visible minority 41 32 11 9 6 0 0 74 15 5232
2014 Visible minority 41 34 11 8 6 0 0 75 14 390
2014 Non-visible minority 36 37 11 10 5 0 0 73 16 5284
2011 Visible minority 39 33 10 10 8 0 0 73 17 492
2011 Non-visible minority 35 37 10 11 6 1 0 72 17 6860
2008 Visible minority 38 33 11 10 8 2 0 72 17 389
2008 Non-visible minority 34 36 11 11 8 1 0 70 19 6016

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 76 16 3 1 1 0 2 94 2 419
2017 Non-visible minority 79 10 4 1 2 0 3 93 3 5227
2014 Visible minority 74 14 4 1 1 0 5 93 2 389
2014 Non-visible minority 77 12 4 2 1 0 5 93 3 5282
2011 Visible minority 76 13 4 1 2 0 4 92 4 493
2011 Non-visible minority 77 11 4 2 2 0 5 93 3 6867
2008 Visible minority 76 8 5 1 0 1 9 93 2 390
2008 Non-visible minority 77 8 3 1 2 0 8 93 4 6007

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 46 21 9 6 6 5 7 77 13 420
2017 Non-visible minority 42 23 9 5 5 4 12 78 12 5221
2014 Visible minority 40 26 14 5 5 2 8 73 12 390
2014 Non-visible minority 40 22 11 5 5 3 13 74 12 5278
2011 Visible minority 43 25 9 5 8 3 6 75 15 493
2011 Non-visible minority 36 27 12 7 7 2 8 71 16 6850

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 53 24 12 5 5 1 1 78 10 421
2017 Non-visible minority 52 27 9 6 5 0 1 80 12 5233

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 55 21 13 4 5 2 0 77 9 419
2017 Non-visible minority 53 26 10 5 5 1 0 81 9 5233

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 52 21 12 8 5 1 0 74 14 419
2017 Non-visible minority 48 28 10 8 6 0 0 76 13 5230
2014 Visible minority 45 30 13 6 5 0 0 75 12 390
2014 Non-visible minority 44 32 11 7 5 0 0 77 12 5277
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 31 13 10 6 4 8 68 17 105
2017 Non-visible minority 18 34 17 15 8 3 5 57 25 1615
2014 Visible minority 24 34 12 13 10 2 5 62 25 100
2014 Non-visible minority 17 37 17 13 8 2 5 59 22 1783

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 35 9 10 7 7 1 71 19 420
2017 Non-visible minority 27 33 16 11 7 5 0 64 20 5232
2014 Visible minority 25 30 17 10 7 10 0 62 19 390
2014 Non-visible minority 21 31 21 12 9 7 0 55 23 5276
2011 Visible minority 21 29 20 9 12 9 0 55 23 493
2011 Non-visible minority 18 32 20 13 11 6 1 53 26 6855

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 30 21 9 7 3 1 62 17 420
2017 Non-visible minority 23 33 16 16 11 2 0 57 27 5235
2014 Visible minority 22 30 20 15 10 3 0 53 26 390
2014 Non-visible minority 16 29 21 17 14 2 0 46 33 5272
2011 Visible minority 21 28 21 13 15 2 1 51 28 492
2011 Non-visible minority 16 29 20 18 15 2 0 47 33 6849
2008 Visible minority 26 35 18 9 9 2 0 63 19 390
2008 Non-visible minority 18 32 19 15 14 2 0 51 30 6010

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 23 29 16 14 9 8 0 57 25 420
2017 Non-visible minority 15 29 19 20 13 4 0 45 34 5233
2014 Visible minority 15 27 20 20 12 5 0 45 34 390
2014 Non-visible minority 10 25 22 23 17 4 0 36 42 5276
2011 Visible minority 14 29 19 16 16 6 0 46 34 493
2011 Non-visible minority 8 28 20 23 16 4 0 38 41 6862
2008 Visible minority 17 30 20 16 10 6 0 51 27 389
2008 Non-visible minority 9 30 20 22 15 4 0 40 39 6011

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 27 18 10 11 6 1 58 22 420
2017 Non-visible minority 18 28 17 15 17 5 0 49 33 5238
2014 Visible minority 18 24 21 18 13 6 0 45 33 390
2014 Non-visible minority 12 23 20 19 19 6 0 37 41 5278
2011 Visible minority 16 25 16 16 19 7 0 45 38 494
2011 Non-visible minority 12 26 20 19 16 6 0 41 38 6865
2008 Visible minority 20 30 18 12 11 8 0 54 26 390
2008 Non-visible minority 13 30 18 16 16 6 0 46 34 6009

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 23 28 16 15 12 3 4 54 29 420
2017 Non-visible minority 15 30 17 20 16 2 0 46 36 5223
2014 Visible minority 16 23 23 18 16 3 0 41 35 389
2014 Non-visible minority 10 27 20 23 18 2 0 38 41 5278
2011 Visible minority 14 27 18 21 17 3 0 43 39 493
2011 Non-visible minority 10 30 18 23 16 2 0 41 40 6857
2008 Visible minority 19 38 17 14 8 4 0 59 23 387
2008 Non-visible minority 12 34 18 21 12 3 0 47 34 6006
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 28 40 18 7 5 1 0 69 13 420
2017 Non-visible minority 22 39 19 13 6 1 0 62 20 5234
2014 Visible minority 20 38 23 11 7 2 0 59 18 390
2014 Non-visible minority 14 38 23 14 9 2 0 53 24 5285
2011 Visible minority 21 38 18 11 9 3 0 60 21 493
2011 Non-visible minority 16 40 21 15 8 2 0 56 23 6865

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 38 38 15 3 2 4 0 79 5 419
2017 Non-visible minority 38 42 12 3 2 2 1 82 5 5222
2014 Visible minority 36 42 13 5 1 3 0 80 6 389
2014 Non-visible minority 34 43 12 5 2 3 0 79 8 5281
2011 Visible minority 32 38 15 6 4 5 1 74 10 493
2011 Non-visible minority 34 42 13 6 2 3 0 78 8 6866

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 34 33 14 8 4 6 1 72 12 419
2017 Non-visible minority 35 36 12 8 6 2 1 73 14 5224
2014 Visible minority 31 39 11 9 4 5 1 75 14 388
2014 Non-visible minority 35 39 12 7 5 2 1 76 12 5282
2011 Visible minority 36 32 13 8 6 4 2 72 14 493
2011 Non-visible minority 35 37 11 8 5 4 1 75 13 6863
2008 Visible minority 32 35 14 8 6 3 1 70 15 390
2008 Non-visible minority 31 37 12 10 6 3 1 71 16 6012

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 28 20 9 9 7 0 58 20 419
2017 Non-visible minority 20 36 20 12 7 4 1 60 20 5230
2014 Visible minority 21 33 23 11 7 5 0 57 19 390
2014 Non-visible minority 20 36 21 13 7 3 1 58 21 5282
2011 Visible minority 17 31 22 11 12 5 2 52 25 494
2011 Non-visible minority 14 36 23 13 8 5 1 54 22 6856

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 19 23 17 13 14 11 3 49 32 419
2017 Non-visible minority 19 29 16 15 13 7 1 52 30 5220
2014 Visible minority 19 25 16 16 14 8 2 49 33 389
2014 Non-visible minority 17 26 18 17 15 6 1 46 35 5285
2011 Visible minority 16 17 22 12 19 11 3 39 36 494
2011 Non-visible minority 15 27 17 17 15 7 2 46 35 6854

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 64 17 6 2 2 2 9 89 4 419
2017 Non-visible minority 60 18 8 4 2 2 7 85 7 5232
2014 Visible minority 58 18 8 2 3 3 8 86 5 388
2014 Non-visible minority 58 18 9 4 2 2 8 84 6 5281

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 68 20 5 1 2 3 2 93 2 421
2017 Non-visible minority 66 19 6 2 1 3 3 90 3 5230
2014 Visible minority 60 21 7 1 2 4 4 88 4 389
2014 Non-visible minority 62 19 7 3 1 3 5 88 4 5282
2011 Visible minority 64 18 7 2 1 3 4 88 4 494
2011 Non-visible minority 67 18 7 2 1 2 3 89 3 6862
2008 Visible minority 66 17 8 1 0 2 5 90 1 390
2008 Non-visible minority 66 18 7 2 1 2 3 89 4 6008

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 28 15 13 10 3 1 61 23 420
2017 Non-visible minority 22 34 17 14 10 2 0 58 25 5230
2014 Visible minority 23 28 17 14 15 2 0 53 30 390
2014 Non-visible minority 15 31 18 18 15 2 1 48 34 5282
2011 Visible minority 21 31 17 15 15 2 1 53 30 494
2011 Non-visible minority 20 33 16 16 13 2 0 54 30 6864
2008 Visible minority 20 35 19 14 10 2 0 56 25 387
2008 Non-visible minority 17 35 17 17 12 1 0 52 30 6016

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 32 22 12 15 13 4 2 57 30 419
2017 Non-visible minority 23 32 14 13 14 2 2 58 28 5225
2014 Visible minority 19 27 16 14 21 1 2 48 36 390
2014 Non-visible minority 16 29 16 16 19 2 2 47 37 5285
2011 Visible minority 18 23 18 16 21 2 2 42 39 494
2011 Non-visible minority 18 30 14 17 18 1 2 49 36 6864
2008 Visible minority 23 33 17 9 15 3 2 58 24 389
2008 Non-visible minority 17 33 15 15 16 1 2 52 32 6014

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 33 16 11 9 4 1 63 21 418
2017 Non-visible minority 21 40 18 13 5 3 0 63 19 5230

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 34 36 13 5 9 4 1 73 14 418
2017 Non-visible minority 34 35 17 5 3 5 2 74 8 5226
2014 Visible minority 34 32 18 7 5 3 0 68 13 390
2014 Non-visible minority 32 37 17 5 2 6 1 74 7 5274

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 39 36 13 4 5 3 0 77 9 420
2017 Non-visible minority 34 41 13 6 3 2 1 77 9 5231
2014 Visible minority 33 34 17 7 6 3 0 69 13 390
2014 Non-visible minority 30 40 16 7 3 3 0 73 10 5278
2011 Visible minority 29 38 16 5 9 2 0 68 15 493
2011 Non-visible minority 26 40 17 8 5 3 0 68 14 6861

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 46 34 11 4 5 1 0 80 9 418
2017 Non-visible minority 41 36 11 7 4 0 0 78 11 5236
2014 Visible minority 42 35 14 5 4 0 0 77 9 390
2014 Non-visible minority 36 40 12 8 4 0 0 76 12 5282
2011 Visible minority 35 37 14 6 7 0 0 73 13 494
2011 Non-visible minority 33 40 13 8 6 1 0 73 14 6858
2008 Visible minority 39 37 15 5 3 1 0 77 8 389
2008 Non-visible minority 29 43 13 9 6 0 0 72 15 6007

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 36 36 16 8 3 1 0 73 11 420
2017 Non-visible minority 33 33 17 10 6 0 0 67 16 5229
2014 Visible minority 30 31 21 11 6 1 0 61 17 390
2014 Non-visible minority 22 35 19 14 9 1 0 58 23 5285
2011 Visible minority 30 31 19 10 8 1 0 62 19 494
2011 Non-visible minority 26 37 18 12 6 1 0 63 18 6864

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 37 35 13 9 5 0 0 73 14 420
2017 Non-visible minority 32 35 16 10 6 0 0 67 16 5229
2014 Visible minority 29 28 23 13 6 1 0 57 19 390
2014 Non-visible minority 20 36 18 16 9 0 0 57 25 5282
2011 Visible minority 29 32 19 10 10 0 0 61 20 493
2011 Non-visible minority 23 39 17 13 8 0 0 62 21 6858
2008 Visible minority 33 36 17 8 5 0 0 70 13 389
2008 Non-visible minority 26 40 16 12 7 0 0 66 18 6006

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 32 29 19 8 10 2 0 63 18 420
2017 Non-visible minority 33 30 18 10 6 3 1 64 17 5234
2014 Visible minority 28 25 21 10 9 5 1 56 21 390
2014 Non-visible minority 27 27 20 12 9 4 1 57 22 5282
2011 Visible minority 30 23 17 14 11 4 0 56 27 494
2011 Non-visible minority 30 29 18 11 8 4 1 61 20 6864
2008 Visible minority 33 26 17 10 9 4 1 62 20 388
2008 Non-visible minority 29 31 17 10 7 5 1 64 18 6003
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Visible minority 26 39 35 421
2017 Non-visible minority 22 45 33 5236
2014 Visible minority 26 39 35 390
2014 Non-visible minority 24 45 31 5281
2011 Visible minority 29 42 29 493
2011 Non-visible minority 24 50 27 6866

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Visible minority 12 34 29 5 15 5 123
2017 Non-visible minority 23 34 18 7 10 9 1198
2014 Visible minority 12 27 31 18 9999 11 108
2014 Non-visible minority 29 31 18 12 9999 12 1317
2011 Visible minority 5 35 38 9 9999 14 146
2011 Non-visible minority 31 29 20 10 9999 9 1629
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 23 77 420
2017 Non-visible minority 19 81 5236
2014 Visible minority 21 79 387
2014 Non-visible minority 21 79 5272

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Visible minority 56 86
2017 Non-visible minority 48 915
2014 Visible minority 53 77
2014 Non-visible minority 46 980

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Visible minority 53 86
2017 Non-visible minority 67 915
2014 Visible minority 63 77
2014 Non-visible minority 66 980

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Visible minority 11 86
2017 Non-visible minority 10 915
2014 Visible minority 10 77
2014 Non-visible minority 9 980

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 1 915
2014 Non-visible minority 1 980

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Visible minority 6 86
2017 Non-visible minority 8 915
2014 Visible minority 12 77
2014 Non-visible minority 4 980

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Visible minority 5 86
2017 Non-visible minority 9 915
2014 Visible minority 8 77
2014 Non-visible minority 9 980

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 3 915
2014 Visible minority 11 77
2014 Non-visible minority 4 980

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Visible minority 33 86
2017 Non-visible minority 46 918
2014 Visible minority 43 77
2014 Non-visible minority 45 980

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Visible minority 35 86
2017 Non-visible minority 41 918
2014 Visible minority 39 77
2014 Non-visible minority 44 980

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Visible minority 54 86
2017 Non-visible minority 43 918
2014 Visible minority 39 77
2014 Non-visible minority 41 980

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Visible minority 36 86
2017 Non-visible minority 37 918
2014 Visible minority 38 77
2014 Non-visible minority 41 980

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Visible minority 30 86
2017 Non-visible minority 31 918
2014 Visible minority 27 77
2014 Non-visible minority 28 980

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Visible minority 56 86
2017 Non-visible minority 62 918
2014 Visible minority 50 77
2014 Non-visible minority 57 980

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Visible minority 34 86
2017 Non-visible minority 37 918
2014 Visible minority 23 77
2014 Non-visible minority 36 980

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 86
2017 Non-visible minority 3 918
2014 Non-visible minority 2 980

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 10 918
2014 Non-visible minority 7 980

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Visible minority 11 86
2017 Non-visible minority 13 918
2014 Visible minority 13 77
2014 Non-visible minority 16 980

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Visible minority 43 86
2017 Non-visible minority 48 918
2014 Visible minority 50 77
2014 Non-visible minority 46 980

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Visible minority 33 86
2017 Non-visible minority 38 918
2014 Visible minority 36 77
2014 Non-visible minority 39 980

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 22 86
2017 Non-visible minority 11 918
2014 Visible minority 11 77
2014 Non-visible minority 12 980

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Visible minority 44 86
2017 Non-visible minority 50 917
2014 Visible minority 53 77
2014 Non-visible minority 49 981

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Visible minority 41 86
2017 Non-visible minority 30 917
2014 Visible minority 27 77
2014 Non-visible minority 34 981

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Visible minority 14 86
2017 Non-visible minority 11 917
2014 Visible minority 7 77
2014 Non-visible minority 10 981

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Visible minority 16 86
2017 Non-visible minority 19 917
2014 Visible minority 13 77
2014 Non-visible minority 19 981

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Visible minority 15 86
2017 Non-visible minority 13 917
2014 Visible minority 11 77
2014 Non-visible minority 13 981

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Visible minority 7 86
2017 Non-visible minority 6 917
2014 Non-visible minority 7 981

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Visible minority 10 86
2017 Non-visible minority 12 917
2014 Visible minority 14 77
2014 Non-visible minority 21 981

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 7 86
2017 Non-visible minority 10 917
2014 Visible minority 9 77
2014 Non-visible minority 13 981

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Visible minority 32 86
2017 Non-visible minority 29 917
2014 Visible minority 36 77
2014 Non-visible minority 24 981

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Visible minority 27 79
2017 Non-visible minority 12 857
2014 Visible minority 9 74
2014 Non-visible minority 14 907

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Visible minority 23 79
2017 Non-visible minority 18 857
2014 Visible minority 13 74
2014 Non-visible minority 19 907

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Visible minority 13 79
2017 Non-visible minority 10 857
2014 Non-visible minority 11 907

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Visible minority 11 79
2017 Non-visible minority 10 857
2014 Non-visible minority 9 907

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Visible minority 8 79
2017 Non-visible minority 12 857
2014 Visible minority 10 74
2014 Non-visible minority 10 907

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Visible minority 6 79
2017 Non-visible minority 13 857
2014 Visible minority 13 74
2014 Non-visible minority 12 907

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Visible minority 11 79
2017 Non-visible minority 11 857
2014 Visible minority 10 74
2014 Non-visible minority 11 907

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Visible minority 11 79
2017 Non-visible minority 12 857
2014 Visible minority 17 74
2014 Non-visible minority 9 907

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Visible minority 8 79
2017 Non-visible minority 9 857
2014 Visible minority 7 74
2014 Non-visible minority 10 907

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Visible minority 22 79
2017 Non-visible minority 25 857
2014 Visible minority 25 74
2014 Non-visible minority 25 907

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Visible minority 8 79
2017 Non-visible minority 9 857
2014 Visible minority 11 74
2014 Non-visible minority 6 907

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Visible minority 34 79
2017 Non-visible minority 45 857
2014 Visible minority 44 74
2014 Non-visible minority 44 907

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 1 857
2014 Visible minority 0 74
2014 Non-visible minority 2 907

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Visible minority 36 79
2017 Non-visible minority 55 857
2014 Visible minority 58 74
2014 Non-visible minority 56 907

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 1 857

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 12 79
2017 Non-visible minority 11 857
2014 Visible minority 19 74
2014 Non-visible minority 12 907

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 87 13 87
2017 Non-visible minority 94 6 918

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 17 18 18 8 7 23 9 52 22 421
2017 Non-visible minority 16 20 21 9 9 19 5 48 23 5234
2014 Visible minority 16 16 22 10 8 22 6 44 25 389
2014 Non-visible minority 14 24 20 9 8 20 5 50 23 5281

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 28 29 13 9 5 14 2 69 16 418
2017 Non-visible minority 27 31 20 8 6 8 1 63 15 5228
2014 Visible minority 23 27 22 8 7 10 2 58 18 389
2014 Non-visible minority 24 33 20 8 6 8 1 62 16 5283
2011 Visible minority 29 35 13 9 7 6 0 69 17 491
2011 Non-visible minority 29 40 16 7 3 4 0 72 11 6850
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 22 44 15 5 3 6 5 74 9 420
2017 Non-visible minority 27 50 9 7 2 2 3 81 10 5238
2014 Visible minority 24 48 13 8 2 1 5 76 10 388
2014 Non-visible minority 27 51 9 6 2 1 3 82 9 5285
2011 Visible minority 22 54 9 6 2 2 4 81 9 494
2011 Non-visible minority 25 52 9 7 2 1 3 81 9 6852
2008 Visible minority 23 45 14 6 4 4 3 74 12 388
2008 Non-visible minority 27 50 10 7 3 1 3 80 10 6018

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 12 23 20 6 6 25 7 52 17 419
2017 Non-visible minority 10 24 22 12 11 17 4 43 29 5228
2014 Visible minority 9 23 26 12 6 16 9 42 24 390
2014 Non-visible minority 8 25 25 12 9 16 4 42 26 5276
2011 Visible minority 10 26 23 8 10 18 4 46 24 494
2011 Non-visible minority 8 27 25 13 8 16 4 43 26 6855

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 41 27 10 3 3 12 5 81 8 420
2017 Non-visible minority 40 33 11 5 2 7 3 80 8 5237
2014 Visible minority 36 30 16 4 4 6 5 74 8 390
2014 Non-visible minority 35 36 12 5 2 6 4 79 8 5279
2011 Visible minority 35 34 13 4 4 5 5 77 9 493
2011 Non-visible minority 35 36 12 5 2 6 3 78 8 6856
2008 Visible minority 35 36 12 2 2 10 3 82 4 388
2008 Non-visible minority 31 39 12 5 3 7 3 78 9 6014

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 33 27 15 2 4 14 5 74 8 417
2017 Non-visible minority 29 33 14 8 5 8 3 69 15 5231
2014 Visible minority 23 33 21 5 5 9 5 65 11 389
2014 Non-visible minority 24 34 17 8 5 9 4 65 15 5277
2011 Visible minority 29 30 17 5 6 9 4 67 13 494
2011 Non-visible minority 24 35 16 9 4 9 3 67 15 6848
2008 Visible minority 31 34 16 5 2 8 4 74 8 391
2008 Non-visible minority 26 36 13 10 6 5 3 68 18 6010
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 14 86 418
2017 Non-visible minority 7 93 5230
2014 Visible minority 11 89 389
2014 Non-visible minority 7 93 5268

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Visible minority 50 50
2017 Non-visible minority 45 324
2014 Visible minority 39 37
2014 Non-visible minority 31 361

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Visible minority 63 50
2017 Non-visible minority 76 324
2014 Visible minority 73 37
2014 Non-visible minority 82 361

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Visible minority 7 50
2017 Non-visible minority 6 324
2014 Non-visible minority 3 361

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 50
2014 Visible minority 0 37

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Visible minority 7 50
2017 Non-visible minority 5 324
2014 Non-visible minority 7 361

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Visible minority 9 50
2017 Non-visible minority 9 324
2014 Visible minority 15 37
2014 Non-visible minority 6 361

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 5 324
2014 Non-visible minority 6 361

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Visible minority 68 49
2017 Non-visible minority 6 325
2014 Visible minority 52 37
2014 Non-visible minority 11 360

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Visible minority 49 49
2017 Non-visible minority 8 325
2014 Visible minority 25 37
2014 Non-visible minority 8 360

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Visible minority 22 49
2017 Non-visible minority 5 325
2014 Visible minority 25 37
2014 Non-visible minority 6 360

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Visible minority 7 49
2017 Non-visible minority 6 325
2014 Non-visible minority 1 360

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Visible minority 20 49
2017 Non-visible minority 27 325
2014 Visible minority 19 37
2014 Non-visible minority 21 360

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Visible minority 23 49
2017 Non-visible minority 45 325
2014 Visible minority 23 37
2014 Non-visible minority 38 360

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 49
2017 Non-visible minority 6 325
2014 Non-visible minority 2 360

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 49
2017 Non-visible minority 1 325

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Visible minority 8 49
2017 Non-visible minority 9 325
2014 Non-visible minority 6 360

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Visible minority 10 49
2017 Non-visible minority 15 325
2014 Visible minority 13 37
2014 Non-visible minority 12 360

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 49

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 18 325
2014 Non-visible minority 13 360

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 49
2014 Visible minority 0 37
2014 Non-visible minority 3 360

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 12 49
2017 Non-visible minority 21 325
2014 Visible minority 31 37
2014 Non-visible minority 32 360

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Visible minority 18 49
2017 Non-visible minority 40 326
2014 Visible minority 39 37
2014 Non-visible minority 31 360

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Visible minority 35 49
2017 Non-visible minority 17 326
2014 Visible minority 15 37
2014 Non-visible minority 16 360

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 6 326
2014 Visible minority 0 37
2014 Non-visible minority 6 360

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Visible minority 8 49
2017 Non-visible minority 16 326
2014 Non-visible minority 14 360

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 6 326
2014 Non-visible minority 7 360

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 49
2017 Non-visible minority 5 326
2014 Non-visible minority 8 360

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 8 326
2014 Non-visible minority 7 360

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 13 326
2014 Non-visible minority 10 360

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Visible minority 45 49
2017 Non-visible minority 41 326
2014 Visible minority 40 37
2014 Non-visible minority 49 360

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 9 303
2014 Non-visible minority 6 333

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Visible minority 36 50
2017 Non-visible minority 12 303
2014 Visible minority 11 35
2014 Non-visible minority 11 333

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 50
2017 Non-visible minority 9 303
2014 Visible minority 0 35
2014 Non-visible minority 1 333

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 5 303

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 50
2017 Non-visible minority 4 303
2014 Non-visible minority 3 333

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 4 303
2014 Non-visible minority 3 333

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Visible minority 7 50
2017 Non-visible minority 9 303
2014 Visible minority 0 35
2014 Non-visible minority 5 333

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Visible minority 9 50
2017 Non-visible minority 12 303
2014 Non-visible minority 9 333

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 12 303
2014 Non-visible minority 8 333

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Visible minority 17 50
2017 Non-visible minority 22 303
2014 Visible minority 22 35
2014 Non-visible minority 26 333

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Visible minority 7 50
2017 Non-visible minority 12 303
2014 Non-visible minority 8 333

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Visible minority 35 50
2017 Non-visible minority 50 303
2014 Visible minority 55 35
2014 Non-visible minority 45 333

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 50
2017 Non-visible minority 1 303

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Visible minority 49 50
2017 Non-visible minority 56 303
2014 Visible minority 59 35
2014 Non-visible minority 63 333

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 9 303
2014 Non-visible minority 15 333

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 68 32 49
2017 Non-visible minority 97 3 326

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 21 19 17 3 5 29 6 61 12 420
2017 Non-visible minority 18 20 22 4 4 26 6 56 11 5233
2014 Visible minority 14 17 22 6 5 29 7 49 18 389
2014 Non-visible minority 15 21 24 5 3 27 5 54 11 5276

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 29 14 4 4 16 1 72 11 420
2017 Non-visible minority 30 32 18 5 3 11 2 71 9 5219
2014 Visible minority 23 29 17 7 6 17 2 64 16 390
2014 Non-visible minority 26 32 20 5 3 13 1 67 10 5271
2011 Visible minority 31 34 14 5 8 8 0 71 14 493
2011 Non-visible minority 32 39 16 5 2 6 0 75 8 6853
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 26 16 18 13 22 1 4 44 37 419
2017 Non-visible minority 11 19 21 18 30 0 1 30 48 5226

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 19 30 27 14 8 0 2 50 23 419
2017 Non-visible minority 20 28 28 15 9 0 0 48 24 5230

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 30 17 12 7 3 4 61 20 417
2017 Non-visible minority 28 32 21 11 5 0 3 62 16 5222

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 21 23 21 18 9 1 8 48 30 418
2017 Non-visible minority 22 23 24 16 13 0 2 46 30 5228

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 35 30 14 4 6 4 7 73 11 417
2017 Non-visible minority 41 27 15 7 5 0 4 71 13 5220

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 31 21 10 10 0 1 59 20 418
2017 Non-visible minority 23 30 25 13 9 0 1 53 22 5205

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 28 20 13 6 4 2 59 20 417
2017 Non-visible minority 28 34 22 10 6 0 1 62 16 5196

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 23 27 21 15 6 3 3 54 23 417
2017 Non-visible minority 23 34 23 13 5 1 1 58 18 5201

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 27 17 15 6 5 2 59 23 417
2017 Non-visible minority 29 33 20 11 5 0 1 63 17 5201

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 33 18 9 5 4 4 65 15 415
2017 Non-visible minority 32 32 21 9 4 0 1 65 14 5192

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 53 25 11 5 2 0 4 82 7 418
2017 Non-visible minority 50 25 14 5 4 0 1 76 9 5232

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 65 14 5 4 4 4 3 86 9 414
2017 Non-visible minority 71 14 7 4 2 0 2 87 6 5231

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 54 20 11 5 3 3 2 79 9 417
2017 Non-visible minority 50 31 12 4 2 0 1 82 6 5230

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 55 19 8 7 5 4 2 78 13 418
2017 Non-visible minority 56 22 11 6 4 0 1 79 10 5229

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 55 12 4 2 1 4 22 92 3 416
2017 Non-visible minority 54 17 7 2 1 0 19 87 4 5225

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 61 17 7 3 1 4 8 88 4 410
2017 Non-visible minority 63 23 7 2 1 0 5 90 3 5200

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 58 16 6 6 9 1 4 77 16 418
2017 Non-visible minority 62 18 8 5 4 0 3 82 9 5231

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 49 28 12 3 2 3 4 82 5 418
2017 Non-visible minority 48 32 14 4 2 0 1 80 5 5227

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 15 31 35 10 8 1 0 46 18 421
2017 Non-visible minority 12 29 37 15 7 0 0 42 21 5240

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 8 15 42 23 10 1 0 34 23 416
2017 Non-visible minority 7 18 41 22 12 0 1 34 25 5222

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 37 18 5 5 7 0 70 11 421
2017 Non-visible minority 21 40 18 11 6 4 0 63 18 5232

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 24 36 19 12 8 2 1 61 20 419
2017 Non-visible minority 17 38 18 14 10 1 0 57 25 5230
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 14 86 421
2017 Non-visible minority 12 88 5231
2014 Visible minority 16 84 388
2014 Non-visible minority 12 88 5259

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 78 22 70
2017 Non-visible minority 73 27 666
2014 Visible minority 74 26 65
2014 Non-visible minority 71 29 645

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 53 37 0 7 2 0 2 91 9 56
2017 Non-visible minority 51 35 6 4 4 0 1 86 8 526
2014 Visible minority 63 16 5 7 9 0 0 78 16 50
2014 Non-visible minority 54 30 5 7 3 0 1 85 10 475
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 18 23 12 15 3 1 29 71 419
2017 Non-visible minority 15 22 23 17 19 2 0 16 84 5238

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 31 292
2017 Non-visible minority 31 4061

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 44 292
2017 Non-visible minority 42 4061

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 16 292
2017 Non-visible minority 18 4061

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 58 292
2017 Non-visible minority 67 4061

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Visible minority 6 292
2017 Non-visible minority 5 4061

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 35 292
2017 Non-visible minority 35 4061

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Visible minority 4 44 14 13 6 19 283
2017 Non-visible minority 3 35 19 13 6 24 3984

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 15 24 14 15 25 2 6 42 43 293
2017 Non-visible minority 10 22 15 21 24 2 6 34 49 4078

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 5 16 7 13 50 4 4 24 68 294
2017 Non-visible minority 3 9 12 20 48 2 6 14 74 4077
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