2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - SO

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	13	57	9	15	6	70	21	160
2017	SO-00	10	60	0	30	0	70	30	10
2017	SO-03	15	39	12	18	15	55	33	33
2017	SO-04	11	61	4	19	5	73	24	28
2017	SO-05	47	40	0	13	0	87	13	15
2017	SO-06	0	58	25	17	0	58	17	12
2017	SO-07	0	86	14	0	0	86	0	14
2017	SO-08	0	73	0	18	9	73	27	11
2014	SO	23	55	8	12	3	78	15	281
2014	SO-03	30	55	9	5	2	85	6	66
2014	SO-04	26	62	4	6	2	89	8	53
2014	SO-05	23	43	7	23	3	67	27	30
2014	SO-06	43	50	0	0	7	93	7	14
2014	SO-07	23	51	11	15	0	74	15	27
2014	SO-08	20	53	7	13	7	73	20	15
2014	SO-10	0	30	20	50	0	30	50	10
2011	SO	28	50	7	11	5	78	15	505
2011	SO-01	18	59	14	5	5	77	9	22
2011	SO-02	36	44	8	12	0	80	12	25
2011	SO-03	29	55	10	4	2	84	6	98
2011	SO-04	38	42	1	11	7	81	18	99
2011	SO-05	26	47	13	11	2	74	13	53
2011	SO-06	17	59	2	15	7	76	22	41
2011	SO-07	20	71	2	5	2	90	7	41
2011	SO-08	16	53	5	11	16	68	26	19
2011	SO-09	18	32	0	32	18	50	50	22
2011	SO-10	20	50	30	0	0	70	0	10
2011	SO-11	22	39	11	22	6	61	28	18
2008	SO	27	53	8	11	2	79	13	339
2008	SO-01	8	54	15	15	8	62	23	13
2008	SO-02	29	42	8	17	4	71	21	24
2008	SO-03	24	59	10	7	0	82	7	68
2008	SO-04	31	52	5	10	2	83	12	58
2008	SO-05	40	37	13	10	0	77	10	30
2008	SO-06	23	58	10	10	0	81	10	31
2008	SO-07	15	65	8	12	0	81	12	26
2008	SO-08	24	52	5	19	0	76	19	21
2008	SO-09	18	53	6	18	6	71	24	17
2008	SO-10	27	53	0	13	7	80	20	15
2008	SO-11	33	53	0	7	7	87	13	15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	51	35	6	5	3	0	0	86	8	160
2017	SO-00	50	20	10	20	0	0	0	70	20	10
2017	SO-03	48	39	3	6	3	0	0	88	9	33
2017	SO-04	42	39	11	8	0	0	0	81	8	28
2017	SO-05	60	40	0	0	0	0	0	100	0	15
2017	SO-06	42	42	8	0	8	0	0	83	8	12
2017	SO-07	57	36	7	0	0	0	0	93	0	14
2017	SO-08	55	45	0	0	0	0	0	100	0	11
2014	SO	58	28	7	4	2	0	1	87	5	282
2014	SO-03	58	32	5	2	3	0	2	91	5	66
2014	SO-04	58	28	8	4	2	0	0	87	6	53
2014	SO-05	63	20	10	3	3	0	0	83	7	30
2014	SO-06	86	14	0	0	0	0	0	100	0	14
2014	SO-07	64	26	4	4	0	2	0	92	4	27
2014	SO-08	47	40	7	7	0	0	0	87	7	15
2014	SO-10	70	10	10	0	0	0	10	89	0	10
2011	SO	58	26	7	5	3	1	1	85	8	505
2011	SO-01	59	14	18	5	5	0	0	73	9	22
2011	SO-02	52	24	12	8	4	0	0	76	12	25
2011	SO-03	62	29	3	4	1	0	1	92	5	98
2011	SO-04	54	31	7	4	2	1	1	87	6	99
2011	SO-05	58	25	6	9	0	0	2	85	10	53
2011	SO-06	63	28	8	3	0	0	0	90	3	40
2011	SO-07	66	20	0	5	2	2	5	92	8	41
2011	SO-08	53	11	11	0	16	5	5	71	18	19
2011	SO-09	41	27	23	5	5	0	0	68	9	22
2011	SO-10	80	0	10	0	10	0	0	80	10	10
2011	SO-11	50	50	0	0	0	0	0	100	0	18
2008	SO	62	24	6	5	1	0	2	88	6	339
2008	SO-01	46	31	8	8	8	0	0	77	15	13
2008	SO-02	58	21	0	17	4	0	0	79	21	24
2008	SO-03	62	31	3	3	1	0	0	93	4	68
2008	SO-04	66	21	10	2	0	0	2	88	2	58
2008	SO-05	63	23	3	7	3	0	0	87	10	30
2008	SO-06	61	32	0	3	0	3	0	97	3	31
2008	SO-07	50	31	8	4	0	0	8	88	4	26
2008	SO-08	71	14	10	5	0	0	0	86	5	21
2008	SO-09	76	6	18	0	0	0	0	82	0	17
2008	SO-10	60	7	7	13	0	0	13	77	15	15
2008	SO-11	67	20	7	0	0	0	7	93	0	15

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	58	24	3	8	7	1	82	15	160
2017	SO-00	50	0	0	50	0	0	50	50	10
2017	SO-03	61	30	3	0	6	0	91	6	33
2017	SO-04	58	24	0	11	8	0	81	19	28
2017	SO-05	53	33	0	0	7	7	93	7	15
2017	SO-06	67	8	8	0	17	0	75	17	12
2017	SO-07	50	43	7	0	0	0	93	0	14
2017	SO-08	45	45	0	9	0	0	91	9	11
2014	SO	60	26	4	5	4	2	87	8	281
2014	SO-03	64	24	2	2	8	2	89	9	66
2014	SO-04	64	26	4	2	2	2	92	4	53
2014	SO-05	52	34	7	7	0	0	86	7	29
2014	SO-06	86	7	7	0	0	0	93	0	14
2014	SO-07	64	28	4	4	0	0	92	4	27
2014	SO-08	53	27	0	13	0	7	86	14	15
2014	SO-10	70	0	10	10	0	10	78	11	10
2011	SO	63	22	7	4	2	2	87	6	505
2011	SO-01	50	23	14	9	5	0	73	14	22
2011	SO-02	60	20	8	12	0	0	80	12	25
2011	SO-03	68	21	5	0	2	3	93	2	98
2011	SO-04	67	19	6	4	2	2	88	6	99
2011	SO-05	64	21	9	6	0	0	85	6	53
2011	SO-06	68	24	7	0	0	0	93	0	41
2011	SO-07	68	25	0	3	0	5	97	3	40
2011	SO-08	53	21	5	0	16	5	78	17	19
2011	SO-09	50	23	18	5	0	5	76	5	22
2011	SO-10	70	20	10	0	0	0	90	0	10
2011	SO-11	67	17	0	6	11	0	83	17	18
2008	SO	66	22	4	4	1	1	90	6	340
2008	SO-01	46	23	0	31	0	0	69	31	13
2008	SO-02	58	21	8	4	8	0	79	13	24
2008	SO-03	71	19	4	6	0	0	90	6	68
2008	SO-04	76	15	5	2	2	0	92	3	59
2008	SO-05	80	20	0	0	0	0	100	0	30
2008	SO-06	65	32	0	3	0	0	97	3	31
2008	SO-07	38	46	4	4	0	8	92	4	26
2008	SO-08	76	10	10	5	0	0	86	5	21
2008	SO-09	71	18	12	0	0	0	88	0	17
2008	SO-10	53	27	0	7	0	13	92	8	15
2008	SO-11	67	13	7	0	7	7	86	7	15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	20	42	9	21	7	0	0	62	29	160
2017	SO-00	30	30	10	30	0	0	0	60	30	10
2017	SO-03	33	21	9	30	6	0	0	55	36	33
2017	SO-04	23	34	19	19	6	0	0	57	25	28
2017	SO-05	27	40	7	20	7	0	0	67	27	15
2017	SO-06	0	67	0	25	8	0	0	67	33	12
2017	SO-07	7	36	21	29	7	0	0	43	36	14
2017	SO-08	9	55	0	9	27	0	0	64	36	11
2014	SO	30	38	9	15	9	0	0	68	24	282
2014	SO-03	33	39	15	8	5	0	0	73	12	66
2014	SO-04	43	32	2	11	11	0	0	75	23	53
2014	SO-05	23	33	3	23	17	0	0	57	40	30
2014	SO-06	36	36	7	21	0	0	0	71	21	14
2014	SO-07	30	40	11	11	8	0	0	70	19	27
2014	SO-08	20	20	13	27	20	0	0	40	47	15
2014	SO-10	20	60	0	10	10	0	0	80	20	10
2011	SO	29	42	9	12	6	0	1	72	19	506
2011	SO-01	23	45	14	9	5	5	0	71	14	22
2011	SO-02	24	56	16	4	0	0	0	80	4	25
2011	SO-03	38	37	9	10	5	0	1	75	15	98
2011	SO-04	41	28	4	15	11	0	0	70	26	99
2011	SO-05	25	49	11	9	6	0	0	74	15	53
2011	SO-06	12	54	10	15	10	0	0	66	24	41
2011	SO-07	17	51	10	15	5	0	2	70	20	41
2011	SO-08	21	42	26	5	5	0	0	63	11	19
2011	SO-09	14	50	5	23	9	0	0	64	32	22
2011	SO-10	20	60	0	20	0	0	0	80	20	10
2011	SO-11	33	39	17	6	6	0	0	72	11	18

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	6	33	11	31	20	0	39	51	160
2017	SO-00	10	30	0	20	40	0	40	60	10
2017	SO-03	3	27	6	36	27	0	30	64	33
2017	SO-04	8	35	19	26	12	0	42	39	28
2017	SO-05	0	47	20	13	20	0	47	33	15
2017	SO-06	8	33	0	33	25	0	42	58	12
2017	SO-07	7	36	0	50	7	0	43	57	14
2017	SO-08	0	45	27	9	18	0	45	27	11
2014	SO	9	29	16	28	17	1	38	46	282
2014	SO-03	12	38	15	21	14	0	50	35	66
2014	SO-04	6	34	19	25	17	0	40	42	53
2014	SO-05	7	27	23	23	20	0	33	43	30
2014	SO-06	0	43	7	43	7	0	43	50	14
2014	SO-07	8	36	11	15	26	4	45	43	27
2014	SO-08	13	13	7	53	13	0	27	67	15
2014	SO-10	10	30	30	20	10	0	40	30	10
2011	SO	17	34	15	22	12	0	51	34	503
2011	SO-01	27	32	23	18	0	0	59	18	22
2011	SO-02	20	40	8	28	4	0	60	32	25
2011	SO-03	19	40	14	18	9	0	59	27	97
2011	SO-04	18	37	18	17	9	0	55	27	98
2011	SO-05	15	32	6	36	11	0	47	47	53
2011	SO-06	10	24	20	22	24	0	34	46	41
2011	SO-07	17	29	10	29	15	0	46	44	41
2011	SO-08	5	26	11	32	26	0	32	58	19
2011	SO-09	9	23	18	9	41	0	32	50	22
2011	SO-10	10	40	10	40	0	0	50	40	10
2011	SO-11	22	33	6	28	11	0	56	39	18
2008	SO	13	37	17	22	11	0	51	33	339
2008	SO-01	17	8	50	17	8	0	25	25	12
2008	SO-02	16	28	12	40	4	0	44	44	25
2008	SO-03	10	41	15	25	9	0	51	34	68
2008	SO-04	17	46	17	14	7	0	63	20	59
2008	SO-05	13	37	20	17	13	0	50	30	30
2008	SO-06	10	29	16	26	16	3	40	43	31
2008	SO-07	0	27	15	27	31	0	27	58	26
2008	SO-08	10	35	25	15	15	0	45	30	20
2008	SO-09	18	59	6	12	6	0	76	18	17
2008	SO-10	7	33	7	47	7	0	40	53	15
2008	SO-11	13	40	27	13	7	0	53	20	15

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	54	37	4	4	1	0	0	91	5	160
2017	SO-00	70	30	0	0	0	0	0	100	0	10
2017	SO-03	42	45	3	9	0	0	0	88	9	33
2017	SO-04	50	34	4	8	5	0	0	84	12	28
2017	SO-05	67	33	0	0	0	0	0	100	0	15
2017	SO-06	67	25	8	0	0	0	0	92	0	12
2017	SO-07	50	29	14	7	0	0	0	79	7	14
2017	SO-08	73	27	0	0	0	0	0	100	0	11
2014	SO	55	36	6	1	1	1	1	92	2	282
2014	SO-03	53	41	6	0	0	0	0	94	0	66
2014	SO-04	57	36	4	2	0	2	0	94	2	53
2014	SO-05	57	30	10	3	0	0	0	87	3	30
2014	SO-06	71	14	7	0	7	0	0	86	7	14
2014	SO-07	72	19	5	0	0	0	4	94	0	27
2014	SO-08	67	33	0	0	0	0	0	100	0	15
2014	SO-10	60	40	0	0	0	0	0	100	0	10
2011	SO	52	38	7	2	2	0	0	89	4	504
2011	SO-01	59	32	5	5	0	0	0	91	5	22
2011	SO-02	36	48	4	8	4	0	0	84	12	25
2011	SO-03	54	39	5	1	1	0	0	93	2	98
2011	SO-04	62	29	5	1	2	1	0	92	3	99
2011	SO-05	43	34	17	2	4	0	0	77	6	53
2011	SO-06	51	39	2	5	2	0	0	90	7	41
2011	SO-07	59	34	2	5	0	0	0	93	5	41
2011	SO-08	32	58	11	0	0	0	0	89	0	19
2011	SO-09	45	50	5	0	0	0	0	95	0	22
2011	SO-10	40	40	20	0	0	0	0	80	0	10
2011	SO-11	56	28	6	6	6	0	0	83	11	18
2008	SO	53	36	8	2	1	0	0	89	4	340
2008	SO-01	54	31	0	8	8	0	0	85	15	13
2008	SO-02	46	38	4	8	4	0	0	83	13	24
2008	SO-03	43	39	13	3	0	1	0	83	3	67
2008	SO-04	61	34	3	0	2	0	0	95	2	59
2008	SO-05	50	33	13	0	3	0	0	83	3	30
2008	SO-06	48	39	10	3	0	0	0	87	3	31
2008	SO-07	46	42	12	0	0	0	0	88	0	26
2008	SO-08	71	19	5	5	0	0	0	90	5	21
2008	SO-09	47	41	12	0	0	0	0	88	0	17
2008	SO-10	67	33	0	0	0	0	0	100	0	15
2008	SO-11	73	20	7	0	0	0	0	93	0	15

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	65	27	3	3	1	0	1	93	4	160
2017	SO-00	60	20	0	10	0	0	10	89	11	10
2017	SO-03	48	36	3	9	3	0	0	85	12	33
2017	SO-04	65	30	4	0	1	0	0	95	1	28
2017	SO-05	80	20	0	0	0	0	0	100	0	15
2017	SO-06	83	17	0	0	0	0	0	100	0	12
2017	SO-07	64	21	14	0	0	0	0	86	0	14
2017	SO-08	82	18	0	0	0	0	0	100	0	11
2014	SO	60	35	4	1	1	0	0	95	2	282
2014	SO-03	58	36	3	2	2	0	0	94	3	66
2014	SO-04	62	36	2	0	0	0	0	98	0	53
2014	SO-05	60	33	7	0	0	0	0	93	0	30
2014	SO-06	71	21	0	0	7	0	0	93	7	14
2014	SO-07	79	21	0	0	0	0	0	100	0	27
2014	SO-08	80	20	0	0	0	0	0	100	0	15
2014	SO-10	70	30	0	0	0	0	0	100	0	10
2011	SO	62	33	3	1	1	0	0	95	2	506
2011	SO-01	68	32	0	0	0	0	0	100	0	22
2011	SO-02	60	40	0	0	0	0	0	100	0	25
2011	SO-03	56	40	4	0	0	0	0	96	0	98
2011	SO-04	68	28	3	1	0	0	0	96	1	99
2011	SO-05	57	38	4	2	0	0	0	94	2	53
2011	SO-06	61	32	2	2	2	0	0	93	5	41
2011	SO-07	68	22	2	5	0	2	0	93	5	41
2011	SO-08	42	53	0	5	0	0	0	95	5	19
2011	SO-09	68	32	0	0	0	0	0	100	0	22
2011	SO-10	60	40	0	0	0	0	0	100	0	10
2011	SO-11	67	17	6	0	11	0	0	83	11	18
2008	SO	54	40	4	1	1	0	0	94	2	340
2008	SO-01	38	38	0	8	8	8	0	83	17	13
2008	SO-02	36	52	8	4	0	0	0	88	4	25
2008	SO-03	50	41	6	1	1	0	0	91	3	68
2008	SO-04	61	39	0	0	0	0	0	100	0	59
2008	SO-05	50	37	10	3	0	0	0	87	3	30
2008	SO-06	52	42	6	0	0	0	0	94	0	31
2008	SO-07	58	35	4	4	0	0	0	92	4	26
2008	SO-08	55	40	5	0	0	0	0	95	0	20
2008	SO-09	53	47	0	0	0	0	0	100	0	17
2008	SO-10	67	33	0	0	0	0	0	100	0	15
2008	SO-11	60	33	7	0	0	0	0	93	0	15

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	30	42	11	14	3	72	17	160
2017	SO-00	20	50	0	10	20	70	30	10
2017	SO-03	24	33	21	18	3	58	21	33
2017	SO-04	30	49	4	12	5	79	17	28
2017	SO-05	40	40	7	13	0	80	13	15
2017	SO-06	33	42	8	17	0	75	17	12
2017	SO-07	21	50	21	7	0	71	7	14
2017	SO-08	36	45	9	9	0	82	9	11
2014	SO	30	46	11	10	3	76	13	282
2014	SO-03	36	44	11	8	2	80	9	66
2014	SO-04	38	42	8	9	4	79	13	53
2014	SO-05	37	40	10	7	7	77	13	30
2014	SO-06	29	43	14	14	0	71	14	14
2014	SO-07	30	49	15	5	0	79	5	27
2014	SO-08	20	53	13	13	0	73	13	15
2014	SO-10	30	30	10	20	10	60	30	10

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	15	25	15	18	25	0	1	41	44	160
2017	SO-00	10	20	10	10	50	0	0	30	60	10
2017	SO-03	15	18	18	18	30	0	0	33	48	33
2017	SO-04	15	23	19	19	25	0	0	38	43	28
2017	SO-05	27	20	20	20	13	0	0	47	33	15
2017	SO-06	17	17	17	17	33	0	0	33	50	12
2017	SO-07	7	21	36	14	21	0	0	29	36	14
2017	SO-08	0	27	9	45	18	0	0	27	64	11
2014	SO	13	31	22	20	12	0	1	45	33	282
2014	SO-03	21	36	15	11	17	0	0	58	27	66
2014	SO-04	13	47	17	17	6	0	0	60	23	53
2014	SO-05	7	27	27	33	7	0	0	33	40	30
2014	SO-06	29	7	7	36	21	0	0	36	57	14
2014	SO-07	8	30	28	30	4	0	0	38	34	27
2014	SO-08	0	27	40	27	7	0	0	27	33	15
2014	SO-10	20	10	10	50	0	0	10	33	56	10
2011	SO	16	33	21	16	12	0	1	50	29	505
2011	SO-01	23	32	14	18	14	0	0	55	32	22
2011	SO-02	16	36	24	12	8	0	4	54	21	25
2011	SO-03	17	34	18	16	13	0	1	52	30	98
2011	SO-04	15	38	20	10	14	0	2	55	25	99
2011	SO-05	19	34	17	15	13	0	2	54	29	53
2011	SO-06	10	32	24	22	12	0	0	41	34	41
2011	SO-07	15	29	27	15	12	2	0	45	28	41
2011	SO-08	5	16	37	32	11	0	0	21	42	19
2011	SO-09	5	41	23	9	23	0	0	45	32	22
2011	SO-10	0	40	40	20	0	0	0	40	20	10
2011	SO-11	17	28	17	33	6	0	0	44	39	18

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	18	30	9	17	23	0	2	49	41	160
2017	SO-00	10	0	0	30	50	0	10	11	89	10
2017	SO-03	21	24	12	12	30	0	0	45	42	33
2017	SO-04	12	39	4	30	15	0	0	51	45	28
2017	SO-05	27	40	7	0	27	0	0	67	27	15
2017	SO-06	17	42	0	25	17	0	0	58	42	12
2017	SO-07	21	43	14	14	7	0	0	64	21	14
2017	SO-08	9	18	27	18	27	0	0	27	45	11
2014	SO	37	34	10	9	7	0	4	74	16	282
2014	SO-03	39	35	9	12	2	0	3	77	14	66
2014	SO-04	45	32	13	6	4	0	0	77	9	53
2014	SO-05	40	40	7	7	7	0	0	80	13	30
2014	SO-06	21	36	21	14	7	0	0	57	21	14
2014	SO-07	51	34	4	4	4	0	4	88	8	27
2014	SO-08	27	47	0	7	7	0	13	85	15	15
2014	SO-10	40	0	20	0	10	0	30	57	14	10
2011	SO	34	34	9	12	10	0	2	69	22	506
2011	SO-01	23	14	14	5	45	0	0	36	50	22
2011	SO-02	36	40	12	8	4	0	0	76	12	25
2011	SO-03	35	42	8	6	9	0	0	77	15	98
2011	SO-04	35	35	7	13	8	1	0	71	21	99
2011	SO-05	42	30	8	15	6	0	0	72	21	53
2011	SO-06	27	37	5	20	10	0	2	65	30	41
2011	SO-07	34	37	7	15	7	0	0	71	22	41
2011	SO-08	32	26	5	21	16	0	0	58	37	19
2011	SO-09	14	32	23	9	18	0	5	48	29	22
2011	SO-10	30	0	20	40	0	0	10	33	44	10
2011	SO-11	50	22	17	6	0	0	6	76	6	18
2008	SO	38	37	4	9	8	0	4	79	17	339
2008	SO-01	15	46	8	0	31	0	0	62	31	13
2008	SO-02	33	38	4	17	4	0	4	74	22	24
2008	SO-03	39	39	7	7	6	1	0	79	14	67
2008	SO-04	53	31	2	8	7	0	0	83	15	59
2008	SO-05	33	53	0	7	7	0	0	87	13	30
2008	SO-06	48	32	3	6	10	0	0	81	16	31
2008	SO-07	27	54	4	8	8	0	0	81	15	26
2008	SO-08	24	24	10	19	10	0	14	56	33	21
2008	SO-09	41	41	0	0	6	0	12	93	7	17
2008	SO-10	33	20	0	20	7	0	20	67	33	15
2008	SO-11	40	20	7	7	13	0	13	69	23	15

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	38	41	8	9	3	0	0	80	12	160
2017	SO-00	40	40	0	20	0	0	0	80	20	10
2017	SO-03	30	42	12	9	6	0	0	73	15	33
2017	SO-04	45	35	4	9	8	0	0	80	16	28
2017	SO-05	40	47	13	0	0	0	0	87	0	15
2017	SO-06	50	33	8	8	0	0	0	83	8	12
2017	SO-07	50	29	14	7	0	0	0	79	7	14
2017	SO-08	36	45	9	9	0	0	0	82	9	11
2014	SO	39	46	8	5	2	0	1	85	7	282
2014	SO-03	35	48	12	3	2	0	0	83	5	66
2014	SO-04	57	38	4	2	0	0	0	94	2	53
2014	SO-05	43	37	7	13	0	0	0	80	13	30
2014	SO-06	36	57	0	7	0	0	0	93	7	14
2014	SO-07	38	45	8	5	4	0	0	83	9	27
2014	SO-08	47	47	0	7	0	0	0	93	7	15
2014	SO-10	40	50	0	0	10	0	0	90	10	10
2011	SO	39	44	10	4	2	0	0	83	6	505
2011	SO-01	50	36	9	0	5	0	0	86	5	22
2011	SO-02	28	56	4	8	4	0	0	84	12	25
2011	SO-03	44	39	13	2	1	1	0	84	3	98
2011	SO-04	48	38	7	2	4	0	0	87	6	99
2011	SO-05	35	46	12	4	4	0	0	81	8	52
2011	SO-06	29	46	15	5	5	0	0	76	10	41
2011	SO-07	34	54	7	5	0	0	0	88	5	41
2011	SO-08	21	63	11	5	0	0	0	84	5	19
2011	SO-09	45	36	9	9	0	0	0	82	9	22
2011	SO-10	40	50	10	0	0	0	0	90	0	10
2011	SO-11	28	50	11	11	0	0	0	78	11	18
2008	SO	42	42	11	5	1	0	0	83	6	338
2008	SO-01	42	33	8	8	8	0	0	75	17	12
2008	SO-02	39	43	9	9	0	0	0	83	9	23
2008	SO-03	38	41	15	6	0	0	0	79	6	68
2008	SO-04	54	34	7	3	2	0	0	88	5	59
2008	SO-05	33	47	10	10	0	0	0	80	10	30
2008	SO-06	29	52	13	6	0	0	0	81	6	31
2008	SO-07	23	58	15	4	0	0	0	81	4	26
2008	SO-08	62	24	14	0	0	0	0	86	0	21
2008	SO-09	29	59	12	0	0	0	0	88	0	17
2008	SO-10	47	53	0	0	0	0	0	100	0	15
2008	SO-11	67	27	7	0	0	0	0	93	0	15

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	12	30	19	22	17	0	0	42	39	160
2017	SO-00	10	10	10	50	20	0	0	20	70	10
2017	SO-03	12	36	15	12	24	0	0	48	36	33
2017	SO-04	19	23	19	19	21	0	0	41	40	28
2017	SO-05	20	20	33	20	7	0	0	40	27	15
2017	SO-06	0	33	17	33	17	0	0	33	50	12
2017	SO-07	14	43	14	29	0	0	0	57	29	14
2017	SO-08	0	45	27	18	9	0	0	45	27	11
2014	SO	14	37	21	15	12	0	0	51	28	282
2014	SO-03	15	45	23	6	11	0	0	61	17	66
2014	SO-04	17	36	23	9	15	0	0	53	25	53
2014	SO-05	17	47	27	0	10	0	0	63	10	30
2014	SO-06	21	29	14	29	7	0	0	50	36	14
2014	SO-07	15	34	13	15	23	0	0	49	38	27
2014	SO-08	20	13	13	33	20	0	0	33	53	15
2014	SO-10	0	40	30	20	0	10	0	44	22	10
2011	SO	12	31	22	19	13	0	1	44	33	506
2011	SO-01	14	27	14	14	23	0	9	45	40	22
2011	SO-02	4	32	24	24	16	0	0	36	40	25
2011	SO-03	12	34	23	20	9	0	1	46	30	98
2011	SO-04	12	33	21	15	17	1	0	46	33	99
2011	SO-05	19	40	19	17	6	0	0	58	23	53
2011	SO-06	10	27	17	29	17	0	0	37	46	41
2011	SO-07	10	32	29	15	12	2	0	43	28	41
2011	SO-08	0	16	47	26	11	0	0	16	37	19
2011	SO-09	9	14	18	36	23	0	0	23	59	22
2011	SO-10	10	30	20	30	10	0	0	40	40	10
2011	SO-11	0	22	33	22	22	0	0	22	44	18

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	22	48	17	10	3	70	13	160
2017	SO-00	30	40	0	10	20	70	30	10
2017	SO-03	21	45	21	12	0	67	12	33
2017	SO-04	19	45	23	10	4	64	13	28
2017	SO-05	27	47	20	7	0	73	7	15
2017	SO-06	25	58	0	17	0	83	17	12
2017	SO-07	29	21	43	7	0	50	7	14
2017	SO-08	18	64	9	9	0	82	9	11

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	32	42	13	7	6	0	0	74	13	160
2017	SO-00	30	40	0	20	10	0	0	70	30	10
2017	SO-03	18	48	21	9	3	0	0	67	12	33
2017	SO-04	27	54	8	8	4	0	0	81	11	28
2017	SO-05	33	40	20	7	0	0	0	73	7	15
2017	SO-06	58	42	0	0	0	0	0	100	0	12
2017	SO-07	29	43	14	7	7	0	0	71	14	14
2017	SO-08	55	27	9	9	0	0	0	82	9	11
2014	SO	31	50	11	4	1	1	0	83	6	282
2014	SO-03	24	58	9	6	0	3	0	84	6	66
2014	SO-04	40	49	8	4	0	0	0	89	4	53
2014	SO-05	27	47	17	3	7	0	0	73	10	30
2014	SO-06	36	57	0	7	0	0	0	93	7	14
2014	SO-07	26	53	13	4	4	0	0	79	8	27
2014	SO-08	40	47	7	0	7	0	0	87	7	15
2014	SO-10	50	30	0	10	0	10	0	89	11	10
2011	SO	26	49	14	7	3	1	0	76	10	506
2011	SO-01	36	36	14	0	9	0	5	76	10	22
2011	SO-02	12	64	12	12	0	0	0	76	12	25
2011	SO-03	21	56	16	5	1	0	0	78	6	98
2011	SO-04	32	43	14	6	3	1	0	77	9	99
2011	SO-05	28	47	17	2	4	2	0	77	6	53
2011	SO-06	17	61	5	5	10	2	0	80	15	41
2011	SO-07	29	37	20	10	2	2	0	68	13	41
2011	SO-08	16	47	21	5	11	0	0	63	16	19
2011	SO-09	23	55	9	14	0	0	0	77	14	22
2011	SO-10	40	30	20	10	0	0	0	70	10	10
2011	SO-11	28	44	6	22	0	0	0	72	22	18
2008	SO	41	40	11	7	1	1	0	81	7	338
2008	SO-01	54	23	8	8	8	0	0	77	15	13
2008	SO-02	52	22	13	13	0	0	0	74	13	23
2008	SO-03	36	42	13	7	0	0	1	79	8	67
2008	SO-04	49	36	10	5	0	0	0	85	5	59
2008	SO-05	40	37	13	3	0	7	0	82	4	30
2008	SO-06	26	52	13	10	0	0	0	77	10	31
2008	SO-07	19	54	12	12	4	0	0	73	15	26
2008	SO-08	52	29	14	0	5	0	0	81	5	21
2008	SO-09	47	47	6	0	0	0	0	94	0	17
2008	SO-10	47	40	7	7	0	0	0	87	7	15
2008	SO-11	47	33	13	7	0	0	0	80	7	15

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	14	32	18	20	15	46	35	159
2017	SO-00	10	10	0	50	30	20	80	10
2017	SO-03	9	30	24	15	21	39	36	33
2017	SO-04	15	30	30	11	13	45	25	28
2017	SO-05	27	20	20	27	7	47	33	15
2017	SO-06	25	33	8	17	17	58	33	12
2017	SO-07	21	29	21	21	7	50	29	14
2017	SO-08	0	64	0	18	18	64	36	11

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	57	32	8	2	1	0	89	3	159
2017	SO-00	60	20	0	10	10	0	80	20	10
2017	SO-03	45	42	12	0	0	0	88	0	33
2017	SO-04	65	26	4	1	4	0	91	5	28
2017	SO-05	47	40	7	7	0	0	87	7	15
2017	SO-06	67	25	8	0	0	0	92	0	12
2017	SO-07	57	29	14	0	0	0	86	0	14
2017	SO-08	64	27	9	0	0	0	91	0	11
2014	SO	66	26	5	3	0	0	92	3	281
2014	SO-03	68	21	8	3	0	0	89	3	66
2014	SO-04	79	17	4	0	0	0	96	0	52
2014	SO-05	70	23	7	0	0	0	93	0	30
2014	SO-06	86	14	0	0	0	0	100	0	14
2014	SO-07	60	28	8	4	0	0	89	4	27
2014	SO-08	73	27	0	0	0	0	100	0	15
2014	SO-10	70	20	0	10	0	0	90	10	10
2011	SO	53	38	6	2	1	0	91	3	504
2011	SO-01	64	27	0	5	0	5	95	5	22
2011	SO-02	48	32	8	8	4	0	80	12	25
2011	SO-03	56	40	2	1	1	0	96	2	98
2011	SO-04	60	31	5	3	1	0	91	4	99
2011	SO-05	51	41	8	0	0	0	92	0	51
2011	SO-06	51	34	7	2	5	0	85	7	41
2011	SO-07	46	41	12	0	0	0	88	0	41
2011	SO-08	53	42	5	0	0	0	95	0	19
2011	SO-09	64	32	5	0	0	0	95	0	22
2011	SO-10	50	30	20	0	0	0	80	0	10
2011	SO-11	33	50	11	6	0	0	83	6	18

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	26	40	12	11	12	0	0	66	23	160
2017	SO-00	10	10	20	10	50	0	0	20	60	10
2017	SO-03	18	48	9	9	15	0	0	67	24	33
2017	SO-04	19	34	16	19	12	0	0	53	31	28
2017	SO-05	53	33	0	7	7	0	0	87	13	15
2017	SO-06	25	42	17	8	8	0	0	67	17	12
2017	SO-07	43	29	14	14	0	0	0	71	14	14
2017	SO-08	27	27	27	18	0	0	0	55	18	11
2014	SO	26	47	11	11	5	0	0	73	16	280
2014	SO-03	26	51	8	12	3	0	0	77	15	65
2014	SO-04	25	55	8	9	4	0	0	79	13	53
2014	SO-05	17	60	17	3	3	0	0	77	7	30
2014	SO-06	43	43	0	0	14	0	0	86	14	14
2014	SO-07	38	34	15	13	0	0	0	72	13	27
2014	SO-08	20	33	20	27	0	0	0	53	27	15
2014	SO-10	40	10	40	10	0	0	0	50	10	10
2011	SO	20	47	16	9	7	0	0	67	17	506
2011	SO-01	14	36	23	14	14	0	0	50	27	22
2011	SO-02	4	52	24	12	8	0	0	56	20	25
2011	SO-03	21	47	21	5	5	0	0	68	10	98
2011	SO-04	20	47	12	9	9	1	1	69	19	99
2011	SO-05	28	40	17	8	8	0	0	68	15	53
2011	SO-06	17	39	22	5	17	0	0	56	22	41
2011	SO-07	20	59	5	10	7	0	0	78	17	41
2011	SO-08	5	58	26	5	5	0	0	63	11	19
2011	SO-09	18	55	0	18	9	0	0	73	27	22
2011	SO-10	20	40	30	10	0	0	0	60	10	10
2011	SO-11	11	56	11	17	6	0	0	67	22	18

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	22	37	20	13	8	0	59	21	160
2017	SO-00	10	20	20	10	40	0	30	50	10
2017	SO-03	24	30	21	18	6	0	55	24	33
2017	SO-04	23	30	19	24	5	0	53	28	28
2017	SO-05	27	40	20	7	7	0	67	13	15
2017	SO-06	17	50	17	8	8	0	67	17	12
2017	SO-07	29	50	14	7	0	0	79	7	14
2017	SO-08	9	64	18	9	0	0	73	9	11
2014	SO	25	41	20	9	4	0	66	14	282
2014	SO-03	29	42	14	9	5	2	72	14	66
2014	SO-04	26	42	21	9	2	0	68	11	53
2014	SO-05	30	50	10	7	3	0	80	10	30
2014	SO-06	43	43	7	0	7	0	86	7	14
2014	SO-07	42	32	23	4	0	0	74	4	27
2014	SO-08	7	60	27	7	0	0	67	7	15
2014	SO-10	10	50	20	20	0	0	60	20	10

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	18	40	16	15	8	1	1	59	24	160
2017	SO-00	20	20	10	0	40	0	10	44	44	10
2017	SO-03	15	33	21	18	12	0	0	48	30	33
2017	SO-04	26	38	11	20	5	0	0	64	25	28
2017	SO-05	27	27	27	13	7	0	0	53	20	15
2017	SO-06	17	42	8	25	0	0	8	64	27	12
2017	SO-07	7	64	29	0	0	0	0	71	0	14
2017	SO-08	18	45	27	9	0	0	0	64	9	11
2014	SO	22	47	20	10	2	0	0	68	12	282
2014	SO-03	26	55	17	2	2	0	0	80	3	66
2014	SO-04	25	49	11	11	4	0	0	74	15	53
2014	SO-05	17	57	20	3	3	0	0	73	7	30
2014	SO-06	29	29	36	0	7	0	0	57	7	14
2014	SO-07	49	15	28	8	0	0	0	64	8	27
2014	SO-08	7	53	13	27	0	0	0	60	27	15
2014	SO-10	0	60	10	20	10	0	0	60	30	10
2011	SO	24	43	20	8	4	1	1	68	12	506
2011	SO-01	9	36	32	5	5	5	9	53	11	22
2011	SO-02	16	56	24	0	0	4	0	75	0	25
2011	SO-03	31	50	12	3	2	2	0	82	5	98
2011	SO-04	28	40	19	7	4	0	1	69	11	99
2011	SO-05	34	36	25	4	2	0	0	70	6	53
2011	SO-06	17	37	24	12	10	0	0	54	22	41
2011	SO-07	15	54	17	10	5	0	0	68	15	41
2011	SO-08	21	32	26	16	5	0	0	53	21	19
2011	SO-09	23	32	27	18	0	0	0	55	18	22
2011	SO-10	0	50	30	20	0	0	0	50	20	10
2011	SO-11	6	44	28	11	11	0	0	50	22	18

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	38	42	11	8	2	0	0	79	10	160
2017	SO-00	40	30	10	20	0	0	0	70	20	10
2017	SO-03	30	42	12	9	6	0	0	73	15	33
2017	SO-04	45	38	4	10	4	0	0	83	13	28
2017	SO-05	47	33	13	7	0	0	0	80	7	15
2017	SO-06	42	33	17	8	0	0	0	75	8	12
2017	SO-07	43	29	14	14	0	0	0	71	14	14
2017	SO-08	18	73	9	0	0	0	0	91	0	11
2014	SO	50	40	7	1	0	0	1	91	1	282
2014	SO-03	47	45	8	0	0	0	0	92	0	66
2014	SO-04	62	32	6	0	0	0	0	94	0	53
2014	SO-05	57	33	7	3	0	0	0	90	3	30
2014	SO-06	64	36	0	0	0	0	0	100	0	14
2014	SO-07	55	38	8	0	0	0	0	92	0	27
2014	SO-08	60	40	0	0	0	0	0	100	0	15
2014	SO-10	60	20	10	10	0	0	0	80	10	10
2011	SO	46	42	7	4	1	0	0	88	5	505
2011	SO-01	50	36	9	0	0	5	0	90	0	22
2011	SO-02	28	56	4	8	4	0	0	84	12	25
2011	SO-03	51	42	2	3	2	0	0	93	5	97
2011	SO-04	53	36	7	4	0	0	0	89	4	99
2011	SO-05	47	38	8	2	6	0	0	85	8	53
2011	SO-06	34	44	17	2	2	0	0	78	5	41
2011	SO-07	49	37	12	2	0	0	0	85	2	41
2011	SO-08	42	53	0	5	0	0	0	95	5	19
2011	SO-09	41	45	5	9	0	0	0	86	9	22
2011	SO-10	30	60	10	0	0	0	0	90	0	10
2011	SO-11	44	39	6	11	0	0	0	83	11	18
2008	SO	50	40	5	3	1	0	0	91	4	339
2008	SO-01	62	15	0	15	8	0	0	77	23	13
2008	SO-02	46	38	13	0	4	0	0	83	4	24
2008	SO-03	44	41	7	4	1	1	0	87	6	68
2008	SO-04	63	32	3	2	0	0	0	95	2	59
2008	SO-05	48	41	7	3	0	0	0	90	3	29
2008	SO-06	42	52	3	3	0	0	0	94	3	31
2008	SO-07	35	54	8	4	0	0	0	88	4	26
2008	SO-08	57	33	5	5	0	0	0	90	5	21
2008	SO-09	47	47	6	0	0	0	0	94	0	17
2008	SO-10	60	40	0	0	0	0	0	100	0	15
2008	SO-11	60	40	0	0	0	0	0	100	0	15

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	28	38	18	9	3	0	3	68	13	160
2017	SO-00	0	30	20	10	20	0	20	38	38	10
2017	SO-03	36	42	15	6	0	0	0	79	6	33
2017	SO-04	38	38	12	4	5	0	4	78	9	28
2017	SO-05	33	53	0	13	0	0	0	87	13	15
2017	SO-06	42	33	17	0	0	0	8	82	0	12
2017	SO-07	14	29	36	7	14	0	0	43	21	14
2017	SO-08	9	55	0	36	0	0	0	64	36	11
2014	SO	31	42	15	8	3	0	1	74	11	281
2014	SO-03	42	45	9	2	2	0	0	88	3	66
2014	SO-04	45	34	11	8	2	0	0	79	9	53
2014	SO-05	33	30	23	7	7	0	0	63	13	30
2014	SO-06	21	43	21	14	0	0	0	64	14	14
2014	SO-07	28	39	20	10	0	0	4	70	10	26
2014	SO-08	13	60	7	13	7	0	0	73	20	15
2014	SO-10	10	30	20	30	0	0	10	44	33	10
2011	SO	22	38	23	11	5	0	2	61	16	504
2011	SO-01	14	32	14	14	27	0	0	45	41	22
2011	SO-02	20	44	28	8	0	0	0	64	8	25
2011	SO-03	38	43	12	5	0	0	2	82	5	98
2011	SO-04	27	35	26	8	3	0	2	63	11	98
2011	SO-05	21	49	21	6	4	0	0	70	9	53
2011	SO-06	18	25	30	18	10	0	0	43	28	40
2011	SO-07	7	37	32	15	5	0	5	46	21	41
2011	SO-08	11	32	37	11	11	0	0	42	21	19
2011	SO-09	9	32	27	23	9	0	0	41	32	22
2011	SO-10	20	10	40	20	10	0	0	30	30	10
2011	SO-11	6	28	39	28	0	0	0	33	28	18
2008	SO	21	45	21	7	6	0	0	66	13	339
2008	SO-01	0	23	15	15	38	8	0	25	58	13
2008	SO-02	21	58	13	4	4	0	0	79	8	24
2008	SO-03	31	41	24	3	1	0	0	72	4	68
2008	SO-04	25	37	19	10	8	0	0	63	19	59
2008	SO-05	27	47	20	3	3	0	0	73	7	30
2008	SO-06	20	60	13	0	7	0	0	80	7	30
2008	SO-07	8	62	23	0	8	0	0	69	8	26
2008	SO-08	19	38	24	14	5	0	0	57	19	21
2008	SO-09	12	59	24	6	0	0	0	71	6	17
2008	SO-10	13	47	20	7	13	0	0	60	20	15
2008	SO-11	20	33	20	27	0	0	0	53	27	15

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	9	27	35	19	5	1	3	25	38	158
2017	SO-00	20	50	10	0	10	0	10	11	78	10
2017	SO-03	13	25	25	28	9	0	0	38	38	32
2017	SO-04	0	26	36	23	8	4	4	33	29	28
2017	SO-05	13	13	40	20	7	0	7	29	29	15
2017	SO-06	17	25	33	25	0	0	0	25	42	12
2017	SO-07	8	38	23	15	0	8	8	18	55	13
2017	SO-08	0	27	45	27	0	0	0	27	27	11
2014	SO	9	26	38	20	6	1	1	27	35	281
2014	SO-03	6	25	38	23	8	0	0	31	31	65
2014	SO-04	6	28	26	30	9	0	0	40	34	53
2014	SO-05	7	23	33	23	10	3	0	34	31	30
2014	SO-06	0	29	36	29	7	0	0	36	29	14
2014	SO-07	8	24	57	11	0	0	0	11	32	27
2014	SO-08	20	20	27	27	0	0	7	29	43	15
2014	SO-10	20	70	0	0	10	0	0	10	90	10
2011	SO	11	27	33	19	6	1	3	26	39	504
2011	SO-01	5	36	32	18	5	5	0	24	43	22
2011	SO-02	12	28	36	20	4	0	0	24	40	25
2011	SO-03	6	19	31	26	13	1	4	41	26	97
2011	SO-04	7	28	31	23	5	0	5	30	37	99
2011	SO-05	8	21	45	19	4	0	4	24	29	53
2011	SO-06	17	39	22	12	5	0	5	18	59	41
2011	SO-07	17	29	29	20	5	0	0	24	46	41
2011	SO-08	21	21	32	21	5	0	0	26	42	19
2011	SO-09	23	41	27	9	0	0	0	9	64	22
2011	SO-10	10	30	50	10	0	0	0	10	40	10
2011	SO-11	17	33	28	17	6	0	0	22	50	18
2008	SO	9	31	35	17	6	0	2	24	41	336
2008	SO-01	38	23	23	8	8	0	0	15	62	13
2008	SO-02	0	42	29	21	8	0	0	29	42	24
2008	SO-03	2	25	42	23	8	0	2	31	27	65
2008	SO-04	5	34	28	17	14	0	2	32	40	58
2008	SO-05	3	33	30	23	3	0	7	29	39	30
2008	SO-06	13	16	35	29	0	3	3	31	31	31
2008	SO-07	19	31	35	4	12	0	0	15	50	26
2008	SO-08	24	38	29	10	0	0	0	10	62	21
2008	SO-09	24	35	35	6	0	0	0	6	59	17
2008	SO-10	0	33	47	13	7	0	0	20	33	15
2008	SO-11	13	40	40	7	0	0	0	7	53	15

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	20	32	28	13	4	2	1	18	53	158
2017	SO-00	40	20	10	10	20	0	0	30	60	10
2017	SO-03	28	25	25	16	3	3	0	19	55	32
2017	SO-04	25	34	23	11	4	4	0	16	61	28
2017	SO-05	27	20	33	7	13	0	0	20	47	15
2017	SO-06	17	42	42	0	0	0	0	0	58	12
2017	SO-07	14	21	29	29	0	7	0	31	38	14
2017	SO-08	20	50	20	10	0	0	0	10	70	10
2014	SO	16	26	35	14	7	1	1	21	43	282
2014	SO-03	14	21	35	15	14	2	0	29	35	66
2014	SO-04	9	25	40	19	8	0	0	26	34	53
2014	SO-05	13	33	30	13	7	3	0	21	48	30
2014	SO-06	14	29	29	29	0	0	0	29	43	14
2014	SO-07	15	30	32	19	4	0	0	23	45	27
2014	SO-08	27	20	47	0	0	0	7	0	50	15
2014	SO-10	40	30	30	0	0	0	0	0	70	10
2011	SO	16	26	32	15	7	2	2	23	44	502
2011	SO-01	27	27	32	0	5	9	0	5	60	22
2011	SO-02	20	16	40	16	4	4	0	21	38	25
2011	SO-03	13	19	28	20	12	3	5	35	35	97
2011	SO-04	13	22	34	18	7	1	4	27	38	98
2011	SO-05	6	32	38	15	4	4	2	20	40	53
2011	SO-06	24	29	24	17	2	0	2	20	55	41
2011	SO-07	12	39	22	20	7	0	0	27	51	41
2011	SO-08	32	11	32	21	5	0	0	26	42	19
2011	SO-09	27	27	41	0	5	0	0	5	55	22
2011	SO-10	10	50	30	0	10	0	0	10	60	10
2011	SO-11	28	39	28	0	6	0	0	6	67	18
2008	SO	12	26	34	20	5	1	1	26	38	337
2008	SO-01	38	15	38	8	0	0	0	8	54	13
2008	SO-02	4	29	29	21	17	0	0	38	33	24
2008	SO-03	6	25	38	22	6	2	2	29	32	65
2008	SO-04	5	22	34	31	7	0	2	38	28	59
2008	SO-05	10	13	47	23	3	3	0	28	24	30
2008	SO-06	10	29	29	23	3	6	0	28	41	31
2008	SO-07	23	15	38	15	8	0	0	23	38	26
2008	SO-08	29	29	29	14	0	0	0	14	57	21
2008	SO-09	29	18	41	12	0	0	0	12	47	17
2008	SO-10	0	40	47	13	0	0	0	13	40	15
2008	SO-11	20	47	20	7	7	0	0	13	67	15

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	18	25	27	17	6	3	3	25	46	157
2017	SO-00	20	20	20	20	10	0	10	33	44	10
2017	SO-03	19	16	34	16	13	3	0	29	35	32
2017	SO-04	23	39	16	19	4	0	0	23	61	28
2017	SO-05	7	13	20	40	0	0	20	50	25	15
2017	SO-06	25	33	25	8	8	0	0	17	58	12
2017	SO-07	15	15	31	23	0	8	8	27	36	13
2017	SO-08	9	36	45	9	0	0	0	9	45	11
2014	SO	22	30	28	13	4	1	3	17	53	280
2014	SO-03	12	32	34	15	3	2	2	19	46	65
2014	SO-04	21	26	30	19	4	0	0	23	47	53
2014	SO-05	10	38	34	14	3	0	0	17	48	29
2014	SO-06	36	14	43	7	0	0	0	7	50	14
2014	SO-07	21	30	15	19	15	0	0	34	51	27
2014	SO-08	33	27	27	7	0	0	7	7	64	15
2014	SO-10	40	20	20	10	0	0	10	11	67	10
2011	SO	23	27	28	13	4	2	3	18	52	502
2011	SO-01	23	36	18	9	5	5	5	15	65	22
2011	SO-02	20	40	16	20	4	0	0	24	60	25
2011	SO-03	16	22	25	22	7	3	5	31	42	97
2011	SO-04	26	29	26	12	1	1	5	14	58	97
2011	SO-05	26	25	25	13	6	4	2	20	54	53
2011	SO-06	27	22	37	7	2	2	2	10	51	41
2011	SO-07	15	34	29	12	5	0	5	18	51	41
2011	SO-08	26	21	42	11	0	0	0	11	47	19
2011	SO-09	32	9	50	9	0	0	0	9	41	22
2011	SO-10	50	20	20	0	10	0	0	10	70	10
2011	SO-11	28	22	33	11	6	0	0	17	50	18
2008	SO	12	28	35	16	4	2	2	21	43	337
2008	SO-01	31	15	15	8	8	8	15	20	60	13
2008	SO-02	0	33	29	25	8	4	0	35	35	24
2008	SO-03	11	26	35	17	3	6	2	22	40	65
2008	SO-04	12	24	37	15	8	2	2	25	37	59
2008	SO-05	10	37	30	20	3	0	0	23	47	30
2008	SO-06	10	39	23	19	3	3	3	24	52	31
2008	SO-07	15	23	54	8	0	0	0	8	38	26
2008	SO-08	19	24	43	14	0	0	0	14	43	21
2008	SO-09	29	35	24	12	0	0	0	12	65	17
2008	SO-10	13	27	47	13	0	0	0	13	40	15
2008	SO-11	13	40	33	7	7	0	0	13	53	15

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	5	10	30	30	17	1	7	50	17	158
2017	SO-00	0	0	0	60	40	0	0	100	0	10
2017	SO-03	6	6	38	25	16	3	6	45	14	32
2017	SO-04	4	4	24	35	26	0	8	66	8	28
2017	SO-05	7	13	20	27	13	0	20	50	25	15
2017	SO-06	0	17	42	33	8	0	0	42	17	12
2017	SO-07	8	8	38	31	0	0	15	36	18	13
2017	SO-08	9	9	27	36	18	0	0	55	18	11
2014	SO	7	11	28	38	12	1	3	52	19	281
2014	SO-03	3	11	22	46	15	0	3	63	14	65
2014	SO-04	6	6	26	38	23	0	2	62	12	53
2014	SO-05	7	17	20	33	20	3	0	55	24	30
2014	SO-06	0	14	36	43	7	0	0	50	14	14
2014	SO-07	9	8	26	53	4	0	0	57	17	27
2014	SO-08	20	7	27	40	0	0	7	43	29	15
2014	SO-10	10	20	40	30	0	0	0	30	30	10
2011	SO	11	17	34	25	9	1	3	35	29	501
2011	SO-01	23	5	36	14	18	5	0	33	29	22
2011	SO-02	16	16	36	24	8	0	0	32	32	25
2011	SO-03	3	10	25	36	16	3	6	57	15	96
2011	SO-04	8	15	35	34	4	0	4	39	24	98
2011	SO-05	6	23	34	23	13	2	0	37	29	53
2011	SO-06	24	20	27	22	5	0	2	28	45	41
2011	SO-07	10	27	41	17	2	0	2	20	38	41
2011	SO-08	16	5	63	5	11	0	0	16	21	19
2011	SO-09	18	23	32	27	0	0	0	27	41	22
2011	SO-10	10	30	40	10	10	0	0	20	40	10
2011	SO-11	22	17	44	11	6	0	0	17	39	18
2008	SO	6	17	36	30	9	1	2	40	23	338
2008	SO-01	15	31	31	23	0	0	0	23	46	13
2008	SO-02	4	0	33	42	17	0	4	61	4	24
2008	SO-03	3	14	29	32	17	3	2	52	18	65
2008	SO-04	8	17	25	29	19	0	2	48	26	59
2008	SO-05	0	10	53	30	3	0	3	34	10	30
2008	SO-06	0	26	29	42	0	3	0	43	27	31
2008	SO-07	12	19	38	31	0	0	0	31	31	26
2008	SO-08	10	24	43	24	0	0	0	24	33	21
2008	SO-09	6	6	76	12	0	0	0	12	12	17
2008	SO-10	0	27	40	27	7	0	0	33	27	15
2008	SO-11	20	27	40	13	0	0	0	13	47	15

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	18	24	26	17	8	3	5	26	45	157
2017	SO-00	0	10	30	10	20	0	30	43	14	10
2017	SO-03	25	19	22	25	9	0	0	34	44	32
2017	SO-04	9	17	35	24	12	4	0	37	27	27
2017	SO-05	13	20	27	27	7	0	7	36	36	15
2017	SO-06	33	17	17	8	8	8	8	20	60	12
2017	SO-07	23	23	8	38	0	8	0	42	50	13
2017	SO-08	18	36	36	0	0	9	0	0	60	11
2014	SO	19	30	23	19	8	0	1	27	49	281
2014	SO-03	11	29	28	22	9	0	2	31	41	65
2014	SO-04	9	25	23	28	15	0	0	43	34	53
2014	SO-05	20	17	37	23	0	3	0	24	38	30
2014	SO-06	21	21	36	21	0	0	0	21	43	14
2014	SO-07	34	26	17	15	8	0	0	23	60	27
2014	SO-08	33	33	20	7	0	0	7	7	71	15
2014	SO-10	40	30	10	20	0	0	0	20	70	10
2011	SO	22	30	25	12	7	1	3	20	54	501
2011	SO-01	23	23	18	18	9	9	0	30	50	22
2011	SO-02	24	28	28	16	4	0	0	20	52	25
2011	SO-03	9	18	31	25	11	0	6	38	29	97
2011	SO-04	21	32	25	12	6	0	4	19	55	97
2011	SO-05	15	38	25	11	9	0	2	21	54	53
2011	SO-06	41	37	20	2	0	0	0	2	78	41
2011	SO-07	20	44	22	7	2	0	5	10	67	41
2011	SO-08	32	32	32	5	0	0	0	5	63	19
2011	SO-09	50	27	14	9	0	0	0	9	77	22
2011	SO-10	30	50	20	0	0	0	0	0	80	10
2011	SO-11	61	28	6	0	6	0	0	6	89	18
2008	SO	15	32	27	17	6	1	2	24	48	337
2008	SO-01	15	31	31	15	8	0	0	23	46	13
2008	SO-02	8	21	33	25	8	4	0	35	30	24
2008	SO-03	3	30	29	20	11	2	6	33	36	66
2008	SO-04	14	29	24	16	16	0	2	32	44	58
2008	SO-05	13	37	30	17	3	0	0	20	50	30
2008	SO-06	16	32	39	10	0	3	0	10	50	31
2008	SO-07	23	23	27	27	0	0	0	27	46	26
2008	SO-08	24	43	24	10	0	0	0	10	67	21
2008	SO-09	24	35	24	18	0	0	0	18	59	17
2008	SO-10	27	27	27	20	0	0	0	20	53	15
2008	SO-11	33	47	20	0	0	0	0	0	80	15

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	31	31	22	9	4	1	3	13	64	159
2017	SO-00	30	10	10	10	10	10	20	29	57	10
2017	SO-03	33	27	30	3	3	3	0	6	63	33
2017	SO-04	28	38	19	15	0	0	0	15	66	28
2017	SO-05	20	33	13	20	13	0	0	33	53	15
2017	SO-06	42	25	33	0	0	0	0	0	67	12
2017	SO-07	31	38	23	8	0	0	0	8	69	13
2017	SO-08	27	64	9	0	0	0	0	0	91	11
2014	SO	22	29	30	12	6	0	1	18	51	279
2014	SO-03	9	32	25	20	11	2	2	32	43	65
2014	SO-04	11	17	49	13	9	0	0	23	28	53
2014	SO-05	20	20	30	23	7	0	0	30	40	30
2014	SO-06	21	36	36	0	7	0	0	7	57	14
2014	SO-07	23	43	26	4	4	0	0	8	66	27
2014	SO-08	40	13	40	7	0	0	0	7	53	15
2014	SO-10	50	40	10	0	0	0	0	0	90	10
2011	SO	21	29	28	13	5	2	3	18	52	504
2011	SO-01	23	32	18	9	5	5	9	16	63	22
2011	SO-02	28	24	32	16	0	0	0	16	52	25
2011	SO-03	12	26	31	17	7	3	4	26	41	98
2011	SO-04	22	25	26	16	3	2	5	21	51	99
2011	SO-05	23	26	21	15	9	2	4	26	52	53
2011	SO-06	27	41	29	2	0	0	0	2	68	41
2011	SO-07	20	29	34	10	5	0	2	15	50	41
2011	SO-08	21	37	32	11	0	0	0	11	58	19
2011	SO-09	41	36	14	9	0	0	0	9	77	22
2011	SO-10	10	50	40	0	0	0	0	0	60	10
2011	SO-11	33	39	22	0	6	0	0	6	72	18
2008	SO	17	35	30	12	4	1	1	16	53	338
2008	SO-01	31	15	38	15	0	0	0	15	46	13
2008	SO-02	25	38	17	4	13	4	0	17	65	24
2008	SO-03	6	30	33	21	6	2	2	28	38	66
2008	SO-04	12	27	42	14	3	0	2	17	40	59
2008	SO-05	17	47	20	10	3	0	3	14	66	30
2008	SO-06	13	42	42	3	0	0	0	3	55	31
2008	SO-07	19	38	23	15	4	0	0	19	58	26
2008	SO-08	33	43	19	5	0	0	0	5	76	21
2008	SO-09	29	47	18	6	0	0	0	6	76	17
2008	SO-10	20	40	40	0	0	0	0	0	60	15
2008	SO-11	47	27	7	20	0	0	0	20	73	15

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	20	26	33	10	6	3	3	17	48	158
2017	SO-00	20	10	40	0	10	10	10	13	38	10
2017	SO-03	16	31	31	13	9	0	0	22	47	32
2017	SO-04	21	34	34	8	4	0	0	11	55	28
2017	SO-05	0	20	40	20	7	0	13	31	23	15
2017	SO-06	42	17	25	8	0	0	8	9	64	12
2017	SO-07	15	31	23	15	0	15	0	18	55	13
2017	SO-08	27	9	55	9	0	0	0	9	36	11
2014	SO	20	30	28	14	5	2	1	20	51	281
2014	SO-03	15	25	32	14	11	3	0	25	41	65
2014	SO-04	13	30	28	21	6	2	0	27	44	53
2014	SO-05	20	27	33	20	0	0	0	20	47	30
2014	SO-06	29	50	7	14	0	0	0	14	79	14
2014	SO-07	19	19	36	15	11	0	0	26	38	27
2014	SO-08	33	40	13	13	0	0	0	13	73	15
2014	SO-10	50	30	10	10	0	0	0	10	80	10

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	60	19	4	3	10	1	4	83	13	159
2017	SO-00	30	30	10	20	10	0	0	60	30	10
2017	SO-03	70	24	0	0	3	0	3	97	3	33
2017	SO-04	65	20	0	0	15	0	0	85	15	28
2017	SO-05	33	13	20	7	7	0	20	58	17	15
2017	SO-06	82	0	0	0	18	0	0	82	18	11
2017	SO-07	50	36	7	0	0	0	7	92	0	14
2017	SO-08	55	36	9	0	0	0	0	91	0	11
2014	SO	69	17	6	2	4	1	2	88	6	286
2014	SO-03	71	18	4	1	4	1	0	90	6	68
2014	SO-04	74	15	6	0	4	0	2	91	4	54
2014	SO-05	63	20	10	0	3	0	3	86	3	30
2014	SO-06	79	14	0	7	0	0	0	93	7	14
2014	SO-07	79	11	0	0	8	0	2	92	8	27
2014	SO-08	67	20	0	0	7	0	7	93	7	15
2011	SO	65	17	8	2	3	1	5	87	5	506
2011	SO-01	45	18	9	5	14	5	5	70	20	22
2011	SO-02	64	20	8	0	4	0	4	88	4	25
2011	SO-03	67	19	5	3	0	0	5	91	3	98
2011	SO-04	69	16	6	1	3	0	5	89	4	99
2011	SO-05	70	13	11	0	2	2	2	86	2	53
2011	SO-06	71	7	10	0	0	0	12	89	0	41
2011	SO-07	61	22	5	2	2	0	7	89	5	41
2011	SO-08	63	5	5	0	11	0	16	81	13	19
2011	SO-09	50	23	27	0	0	0	0	73	0	22
2011	SO-10	60	20	20	0	0	0	0	80	0	10
2011	SO-11	67	17	6	6	6	0	0	83	11	18
2008	SO	63	11	7	3	5	0	11	83	8	341
2008	SO-01	54	8	8	23	8	0	0	62	31	13
2008	SO-02	48	16	8	8	8	0	12	73	18	25
2008	SO-03	74	10	4	3	4	1	3	88	8	68
2008	SO-04	63	5	5	2	2	0	24	89	4	59
2008	SO-05	73	17	0	0	3	0	7	96	4	30
2008	SO-06	68	13	6	0	3	0	10	89	4	31
2008	SO-07	42	15	15	0	4	0	23	75	5	26
2008	SO-08	60	5	15	0	10	0	10	72	11	20
2008	SO-09	71	0	24	0	0	0	6	75	0	17
2008	SO-10	53	13	7	0	7	0	20	83	8	15
2008	SO-11	67	13	0	0	13	0	7	86	14	15

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	20	38	12	13	12	4	1	61	26	160
2017	SO-00	10	10	20	20	40	0	0	20	60	10
2017	SO-03	27	33	12	12	12	3	0	63	25	33
2017	SO-04	26	49	19	0	6	0	0	75	6	28
2017	SO-05	33	33	0	13	13	7	0	71	29	15
2017	SO-06	8	50	0	25	8	8	0	64	36	12
2017	SO-07	7	43	21	7	7	14	0	58	17	14
2017	SO-08	9	73	0	9	0	9	0	90	10	11
2014	SO	24	48	14	8	4	2	0	74	12	286
2014	SO-03	32	46	10	4	6	1	0	79	10	68
2014	SO-04	24	48	11	13	2	2	0	74	15	54
2014	SO-05	20	47	17	7	3	7	0	71	11	30
2014	SO-06	43	21	29	7	0	0	0	64	7	14
2014	SO-07	15	45	23	13	0	0	4	63	14	27
2014	SO-08	13	53	7	7	20	0	0	67	27	15

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	29	37	13	8	10	1	2	68	18	159
2017	SO-00	20	10	10	10	50	0	0	30	60	10
2017	SO-03	27	39	9	15	9	0	0	67	24	33
2017	SO-04	35	38	15	8	5	0	0	73	12	28
2017	SO-05	33	47	13	0	0	7	0	86	0	15
2017	SO-06	45	18	9	9	18	0	0	64	27	11
2017	SO-07	14	50	29	0	0	0	7	69	0	14
2017	SO-08	27	64	0	9	0	0	0	91	9	11
2014	SO	40	41	8	7	2	0	2	82	9	286
2014	SO-03	38	40	9	7	4	0	1	79	12	68
2014	SO-04	46	43	9	2	0	0	0	89	2	54
2014	SO-05	30	43	13	13	0	0	0	73	13	30
2014	SO-06	57	29	0	7	0	0	7	92	8	14
2014	SO-07	34	53	4	0	5	0	4	90	6	27
2014	SO-08	60	13	7	13	0	0	7	79	14	15

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	6	21	20	31	21	1	1	27	53	160
2017	SO-00	0	30	0	30	40	0	0	30	70	10
2017	SO-03	9	12	18	21	36	3	0	22	59	33
2017	SO-04	4	26	23	30	17	0	0	30	47	28
2017	SO-05	0	27	53	13	7	0	0	27	20	15
2017	SO-06	8	25	17	42	8	0	0	33	50	12
2017	SO-07	7	14	21	43	14	0	0	21	57	14
2017	SO-08	0	18	36	36	9	0	0	18	45	11
2014	SO	6	32	21	32	9	0	0	38	41	286
2014	SO-03	9	37	18	25	12	0	0	46	37	68
2014	SO-04	2	41	24	30	4	0	0	43	33	54
2014	SO-05	7	27	17	40	10	0	0	33	50	30
2014	SO-06	14	36	21	29	0	0	0	50	29	14
2014	SO-07	0	19	30	36	15	0	0	19	51	27
2014	SO-08	13	33	20	27	7	0	0	47	33	15
2011	SO	5	34	18	28	14	0	0	40	43	506
2011	SO-01	14	27	23	27	5	0	5	43	33	22
2011	SO-02	4	36	24	24	8	4	0	42	33	25
2011	SO-03	6	41	21	19	12	0	0	47	32	98
2011	SO-04	6	35	16	25	17	0	0	41	42	99
2011	SO-05	6	34	13	36	11	0	0	40	47	53
2011	SO-06	2	34	7	32	24	0	0	37	56	41
2011	SO-07	2	27	15	39	17	0	0	29	56	41
2011	SO-08	5	16	37	32	11	0	0	21	42	19
2011	SO-09	0	23	18	36	23	0	0	23	59	22
2011	SO-10	0	40	20	30	10	0	0	40	40	10
2011	SO-11	0	28	17	50	6	0	0	28	56	18
2008	SO	7	32	16	33	12	0	1	39	45	339
2008	SO-01	8	46	8	23	15	0	0	54	38	13
2008	SO-02	20	24	16	32	4	4	0	46	38	25
2008	SO-03	8	36	18	23	14	0	2	45	37	66
2008	SO-04	12	32	7	36	14	0	0	44	49	59
2008	SO-05	0	23	23	40	13	0	0	23	53	30
2008	SO-06	0	26	26	39	6	0	3	27	47	31
2008	SO-07	4	23	8	50	15	0	0	27	65	26
2008	SO-08	0	33	29	29	10	0	0	33	38	21
2008	SO-09	0	41	12	24	24	0	0	41	47	17
2008	SO-10	7	20	13	47	13	0	0	27	60	15
2008	SO-11	7	27	27	40	0	0	0	33	40	15

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	6	25	20	24	20	4	1	33	46	159
2017	SO-00	10	20	20	20	30	0	0	30	50	10
2017	SO-03	0	24	21	15	33	6	0	26	52	33
2017	SO-04	11	19	23	24	20	4	0	31	45	28
2017	SO-05	0	36	21	7	29	0	7	38	38	14
2017	SO-06	0	17	8	58	17	0	0	17	75	12
2017	SO-07	0	29	43	21	0	7	0	31	23	14
2017	SO-08	9	36	9	36	9	0	0	45	45	11
2014	SO	4	30	22	25	13	4	1	36	40	286
2014	SO-03	1	24	25	29	13	6	1	27	46	68
2014	SO-04	0	33	33	17	13	4	0	35	31	54
2014	SO-05	3	47	20	17	13	0	0	50	30	30
2014	SO-06	14	36	21	21	7	0	0	50	29	14
2014	SO-07	11	19	19	43	4	0	4	31	49	27
2014	SO-08	7	33	20	27	13	0	0	40	40	15
2011	SO	6	21	21	27	20	4	0	29	49	505
2011	SO-01	9	27	14	32	14	5	0	38	48	22
2011	SO-02	8	8	28	24	28	4	0	17	54	25
2011	SO-03	7	28	20	21	17	6	0	37	41	98
2011	SO-04	5	21	19	27	23	4	0	28	52	98
2011	SO-05	4	19	23	34	15	6	0	24	52	53
2011	SO-06	2	29	15	20	32	2	0	33	53	41
2011	SO-07	5	17	17	37	20	5	0	23	59	41
2011	SO-08	11	21	21	21	26	0	0	32	47	19
2011	SO-09	5	23	14	41	18	0	0	27	59	22
2011	SO-10	0	20	30	30	20	0	0	20	50	10
2011	SO-11	6	17	33	22	17	6	0	24	41	18
2008	SO	7	29	20	25	17	3	0	37	43	339
2008	SO-01	8	15	15	31	23	8	0	25	58	13
2008	SO-02	12	24	28	16	12	8	0	39	30	25
2008	SO-03	9	27	15	23	24	2	0	37	48	66
2008	SO-04	5	27	19	32	14	3	0	33	47	59
2008	SO-05	0	17	33	30	17	3	0	17	48	30
2008	SO-06	0	32	19	26	16	6	0	34	45	31
2008	SO-07	8	31	8	31	23	0	0	38	54	26
2008	SO-08	0	29	48	19	5	0	0	29	24	21
2008	SO-09	6	35	24	18	18	0	0	41	35	17
2008	SO-10	13	20	13	40	13	0	0	33	53	15
2008	SO-11	27	47	7	20	0	0	0	73	20	15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	3	15	21	27	29	5	0	19	59	159
2017	SO-00	10	0	0	30	60	0	0	10	90	10
2017	SO-03	0	12	24	18	42	3	0	13	63	33
2017	SO-04	8	12	26	23	20	11	0	22	48	28
2017	SO-05	0	21	21	14	43	0	0	21	57	14
2017	SO-06	0	17	8	33	42	0	0	17	75	12
2017	SO-07	7	14	7	43	14	14	0	25	67	14
2017	SO-08	0	18	18	55	9	0	0	18	64	11
2014	SO	5	24	22	31	16	2	0	30	48	286
2014	SO-03	4	19	22	26	25	3	0	24	53	68
2014	SO-04	2	31	22	37	6	2	0	34	43	54
2014	SO-05	7	20	20	30	20	3	0	28	52	30
2014	SO-06	14	29	21	29	7	0	0	43	36	14
2014	SO-07	0	15	21	38	23	0	4	16	63	27
2014	SO-08	0	33	20	27	20	0	0	33	47	15

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	22	51	10	13	3	1	73	16	158
2017	SO-00	10	10	0	70	10	0	20	80	10
2017	SO-03	21	48	15	6	6	3	72	13	33
2017	SO-04	23	57	11	6	4	0	79	10	28
2017	SO-05	36	50	7	7	0	0	86	7	14
2017	SO-06	25	50	17	8	0	0	75	8	12
2017	SO-07	7	71	7	14	0	0	79	14	14
2017	SO-08	36	36	18	9	0	0	73	9	11
2014	SO	27	53	13	6	1	0	80	7	286
2014	SO-03	32	44	13	9	1	0	76	10	68
2014	SO-04	22	59	15	4	0	0	81	4	54
2014	SO-05	17	67	3	10	3	0	83	13	30
2014	SO-06	29	64	0	7	0	0	93	7	14
2014	SO-07	15	60	21	4	0	0	76	4	27
2014	SO-08	53	40	7	0	0	0	93	0	15

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	26	39	10	15	10	0	0	65	25	160
2017	SO-00	20	20	0	10	50	0	0	40	60	10
2017	SO-03	33	45	12	9	0	0	0	79	9	33
2017	SO-04	15	30	19	20	16	0	0	45	36	28
2017	SO-05	47	33	0	20	0	0	0	80	20	15
2017	SO-06	33	42	8	8	8	0	0	75	17	12
2017	SO-07	21	50	7	14	7	0	0	71	21	14
2017	SO-08	18	45	9	18	9	0	0	64	27	11
2014	SO	29	37	17	9	7	0	0	66	16	284
2014	SO-03	36	42	12	9	1	0	0	78	10	67
2014	SO-04	13	34	21	15	17	0	0	47	32	53
2014	SO-05	37	53	10	0	0	0	0	90	0	30
2014	SO-06	36	29	29	0	7	0	0	64	7	14
2014	SO-07	42	45	8	5	0	0	0	87	5	27
2014	SO-08	29	29	14	0	29	0	0	57	29	14
2014	SO-10	20	10	60	0	10	0	0	30	10	10
2011	SO	23	42	13	15	7	0	0	65	22	505
2011	SO-01	14	55	9	14	9	0	0	68	23	22
2011	SO-02	16	56	8	16	4	0	0	72	20	25
2011	SO-03	28	47	16	7	2	0	0	74	9	98
2011	SO-04	24	26	12	22	14	0	1	51	37	98
2011	SO-05	28	49	8	8	4	2	2	80	12	53
2011	SO-06	12	44	15	20	10	0	0	56	29	41
2011	SO-07	17	56	7	17	2	0	0	73	20	41
2011	SO-08	11	53	5	21	11	0	0	63	32	19
2011	SO-09	23	27	23	23	5	0	0	50	27	22
2011	SO-10	20	30	20	30	0	0	0	50	30	10
2011	SO-11	6	33	17	22	22	0	0	39	44	18
2008	SO	25	35	16	12	11	1	0	61	23	338
2008	SO-01	0	31	46	15	8	0	0	31	23	13
2008	SO-02	32	40	12	8	4	4	0	75	13	25
2008	SO-03	41	32	17	6	3	2	0	74	9	66
2008	SO-04	15	36	12	14	24	0	0	51	37	59
2008	SO-05	30	37	17	7	10	0	0	67	17	30
2008	SO-06	29	35	16	13	6	0	0	65	19	31
2008	SO-07	28	36	8	16	12	0	0	64	28	25
2008	SO-08	14	38	29	5	5	10	0	58	11	21
2008	SO-09	24	47	12	6	12	0	0	71	18	17
2008	SO-10	20	7	13	33	27	0	0	27	60	15
2008	SO-11	13	47	13	13	13	0	0	60	27	15

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	36	32	16	8	5	1	1	70	14	160
2017	SO-00	20	0	20	20	40	0	0	20	60	10
2017	SO-03	42	30	18	6	0	0	3	75	6	33
2017	SO-04	26	30	27	11	1	4	0	59	13	28
2017	SO-05	67	13	7	7	0	0	7	86	7	15
2017	SO-06	58	25	17	0	0	0	0	83	0	12
2017	SO-07	36	43	14	0	0	7	0	85	0	14
2017	SO-08	27	36	18	0	18	0	0	64	18	11
2014	SO	34	34	19	7	4	1	0	70	11	284
2014	SO-03	40	39	15	4	0	0	1	80	5	67
2014	SO-04	23	36	19	15	8	0	0	58	23	53
2014	SO-05	47	43	7	0	3	0	0	90	3	30
2014	SO-06	43	36	14	0	7	0	0	79	7	14
2014	SO-07	57	34	4	5	0	0	0	91	5	27
2014	SO-08	21	29	36	14	0	0	0	50	14	14
2014	SO-10	0	40	50	0	10	0	0	40	10	10
2011	SO	27	39	16	10	8	1	0	66	17	506
2011	SO-01	27	32	14	5	23	0	0	59	27	22
2011	SO-02	16	56	12	8	8	0	0	72	16	25
2011	SO-03	36	44	11	4	5	0	0	80	9	98
2011	SO-04	26	35	16	11	10	1	0	62	21	99
2011	SO-05	30	45	15	4	4	0	2	77	8	53
2011	SO-06	24	29	17	15	12	2	0	55	28	41
2011	SO-07	12	66	17	2	2	0	0	78	5	41
2011	SO-08	32	21	21	16	11	0	0	53	26	19
2011	SO-09	27	18	14	27	9	5	0	48	38	22
2011	SO-10	20	50	20	10	0	0	0	70	10	10
2011	SO-11	17	11	17	44	11	0	0	28	56	18
2008	SO	30	36	18	7	6	2	0	68	13	338
2008	SO-01	31	23	23	15	8	0	0	54	23	13
2008	SO-02	28	44	12	8	4	4	0	75	13	25
2008	SO-03	39	36	15	3	3	2	2	78	6	66
2008	SO-04	27	32	14	15	8	3	0	61	25	59
2008	SO-05	30	47	17	0	7	0	0	77	7	30
2008	SO-06	42	32	16	0	6	3	0	77	7	31
2008	SO-07	16	52	16	4	12	0	0	68	16	25
2008	SO-08	24	38	24	5	5	5	0	65	10	21
2008	SO-09	24	35	29	6	6	0	0	59	12	17
2008	SO-10	27	13	20	20	13	7	0	43	36	15
2008	SO-11	33	27	27	13	0	0	0	60	13	15

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	30	33	13	15	8	0	1	64	22	160
2017	SO-00	20	0	10	40	30	0	0	20	70	10
2017	SO-03	33	33	18	12	3	0	0	67	15	33
2017	SO-04	19	38	20	15	9	0	0	57	24	28
2017	SO-05	60	27	0	7	7	0	0	87	13	15
2017	SO-06	50	25	8	17	0	0	0	75	17	12
2017	SO-07	36	36	7	21	0	0	0	71	21	14
2017	SO-08	27	18	27	9	9	0	9	50	20	11
2014	SO	32	42	14	9	2	0	0	74	12	287
2014	SO-03	43	44	9	4	0	0	0	87	4	68
2014	SO-04	19	41	24	15	2	0	0	59	17	54
2014	SO-05	37	50	3	10	0	0	0	87	10	30
2014	SO-06	36	36	14	7	7	0	0	71	14	14
2014	SO-07	45	53	2	0	0	0	0	98	0	27
2014	SO-08	27	33	13	20	7	0	0	60	27	15
2014	SO-10	10	60	10	10	0	10	0	78	11	10
2011	SO	25	42	13	13	7	0	0	67	20	506
2011	SO-01	18	36	0	18	23	5	0	57	43	22
2011	SO-02	8	60	12	16	4	0	0	68	20	25
2011	SO-03	34	43	14	6	3	0	0	77	9	98
2011	SO-04	21	38	12	16	11	1	0	60	28	99
2011	SO-05	28	51	8	6	6	0	2	81	12	53
2011	SO-06	15	34	22	15	15	0	0	49	29	41
2011	SO-07	22	61	7	7	2	0	0	83	10	41
2011	SO-08	26	26	11	26	11	0	0	53	37	19
2011	SO-09	32	36	9	18	5	0	0	68	23	22
2011	SO-10	10	40	30	20	0	0	0	50	20	10
2011	SO-11	11	22	39	22	6	0	0	33	28	18
2008	SO	31	39	13	11	5	1	0	71	16	339
2008	SO-01	8	46	23	15	8	0	0	54	23	13
2008	SO-02	24	44	20	4	4	4	0	71	8	25
2008	SO-03	41	41	9	6	3	0	0	82	9	66
2008	SO-04	27	39	15	8	8	2	0	67	17	59
2008	SO-05	43	37	7	10	3	0	0	80	13	30
2008	SO-06	32	32	10	23	3	0	0	65	26	31
2008	SO-07	24	52	8	8	8	0	0	76	16	25
2008	SO-08	29	33	19	10	5	5	0	65	15	21
2008	SO-09	24	47	12	18	0	0	0	71	18	17
2008	SO-10	27	33	13	20	7	0	0	60	27	15
2008	SO-11	33	20	20	27	0	0	0	53	27	15

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	70	12	4	3	6	1	4	85	10	160
2017	SO-00	70	10	10	10	0	0	0	80	10	10
2017	SO-03	70	18	6	3	3	0	0	88	6	33
2017	SO-04	76	9	0	4	11	0	0	85	15	28
2017	SO-05	40	13	13	0	7	0	27	73	9	15
2017	SO-06	75	8	0	0	17	0	0	83	17	12
2017	SO-07	71	14	0	0	0	0	14	100	0	14
2017	SO-08	73	18	9	0	0	0	0	91	0	11
2014	SO	76	14	4	2	2	0	2	92	4	287
2014	SO-03	76	12	4	3	4	0	0	88	7	68
2014	SO-04	80	20	0	0	0	0	0	100	0	54
2014	SO-05	83	7	7	0	0	0	3	93	0	30
2014	SO-06	71	14	7	7	0	0	0	86	7	14
2014	SO-07	79	11	2	4	4	0	0	91	8	27
2014	SO-08	87	7	0	0	0	0	7	100	0	15
2014	SO-10	70	10	10	0	0	0	10	89	0	10
2011	SO	68	16	7	2	2	0	5	89	3	506
2011	SO-01	64	18	18	0	0	0	0	82	0	22
2011	SO-02	72	20	4	4	0	0	0	92	4	25
2011	SO-03	73	15	5	2	0	0	4	93	2	98
2011	SO-04	68	13	7	2	3	0	7	87	5	99
2011	SO-05	70	13	8	2	2	0	6	88	4	53
2011	SO-06	76	15	5	0	0	0	5	95	0	41
2011	SO-07	61	22	2	2	2	0	10	92	5	41
2011	SO-08	58	11	5	0	11	5	11	81	13	19
2011	SO-09	41	27	23	0	0	0	9	75	0	22
2011	SO-10	70	10	20	0	0	0	0	80	0	10
2011	SO-11	72	28	0	0	0	0	0	100	0	18
2008	SO	69	11	6	1	3	1	9	88	5	337
2008	SO-01	69	31	0	0	0	0	0	100	0	13
2008	SO-02	44	24	12	0	12	4	4	74	13	25
2008	SO-03	76	11	6	3	3	0	2	88	6	66
2008	SO-04	64	10	3	0	2	0	20	94	2	59
2008	SO-05	77	13	3	0	0	0	7	96	0	30
2008	SO-06	77	3	6	3	3	0	6	86	7	31
2008	SO-07	63	4	8	4	4	0	17	80	10	24
2008	SO-08	71	5	10	0	5	5	5	84	5	21
2008	SO-09	76	6	12	0	0	0	6	88	0	17
2008	SO-10	53	7	13	0	7	0	20	75	8	15
2008	SO-11	80	13	0	0	0	0	7	100	0	15

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	16	15	9	5	12	3	40	54	29	160
2017	SO-00	10	0	10	10	50	0	20	13	75	10
2017	SO-03	27	15	6	6	3	0	42	74	16	33
2017	SO-04	8	19	8	5	9	0	53	56	28	28
2017	SO-05	27	0	7	7	7	0	53	57	29	15
2017	SO-06	8	8	0	8	17	0	58	40	60	12
2017	SO-07	14	21	14	0	7	7	36	63	13	14
2017	SO-08	0	27	27	0	18	0	27	38	25	11
2014	SO	21	18	14	3	5	2	38	64	13	283
2014	SO-03	30	23	8	3	8	3	26	74	15	66
2014	SO-04	8	26	15	8	2	0	42	58	16	53
2014	SO-05	30	13	17	3	3	0	33	65	10	30
2014	SO-06	29	14	21	0	14	0	21	55	18	14
2014	SO-07	23	8	13	4	0	0	53	64	8	27
2014	SO-08	7	7	7	0	13	0	67	40	40	15
2014	SO-10	10	10	0	0	0	10	70	100	0	10
2011	SO	12	20	16	11	13	2	26	45	32	505
2011	SO-01	27	14	27	5	18	5	5	45	25	22
2011	SO-02	8	28	16	12	12	0	24	47	32	25
2011	SO-03	15	28	16	9	9	1	21	55	24	98
2011	SO-04	12	15	20	12	13	0	27	38	35	99
2011	SO-05	15	25	9	8	15	2	26	55	32	53
2011	SO-06	7	22	7	5	15	5	39	52	35	41
2011	SO-07	7	17	17	20	20	0	20	30	48	41
2011	SO-08	11	0	26	11	16	5	32	17	42	19
2011	SO-09	5	14	14	23	18	0	27	25	56	22
2011	SO-10	0	10	20	0	0	10	60	33	0	10
2011	SO-11	6	22	11	6	11	0	44	50	30	18

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	35	32	15	8	9	1	67	17	160
2017	SO-00	10	20	0	20	50	0	30	70	10
2017	SO-03	39	30	18	6	6	0	70	12	33
2017	SO-04	26	35	15	11	9	4	64	21	28
2017	SO-05	47	40	0	13	0	0	87	13	15
2017	SO-06	50	17	8	17	8	0	67	25	12
2017	SO-07	29	29	29	7	7	0	57	14	14
2017	SO-08	9	36	45	9	0	0	45	9	11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	34	36	15	9	6	71	15	159
2017	SO-00	10	50	0	10	30	60	40	10
2017	SO-03	45	24	18	9	3	70	12	33
2017	SO-04	23	27	26	19	5	50	24	28
2017	SO-05	53	27	13	0	7	80	7	15
2017	SO-06	58	33	0	0	8	92	8	12
2017	SO-07	29	43	14	14	0	71	14	14
2017	SO-08	10	70	20	0	0	80	0	10

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	37	31	14	11	8	0	0	68	18	160
2017	SO-00	10	10	20	30	30	0	0	20	60	10
2017	SO-03	42	27	12	12	6	0	0	70	18	33
2017	SO-04	30	20	26	15	9	0	0	50	24	28
2017	SO-05	67	13	13	0	7	0	0	80	7	15
2017	SO-06	42	42	0	17	0	0	0	83	17	12
2017	SO-07	43	29	14	7	7	0	0	71	14	14
2017	SO-08	27	64	9	0	0	0	0	91	0	11
2014	SO	35	38	15	8	2	1	1	75	10	284
2014	SO-03	42	35	8	12	3	0	0	77	15	66
2014	SO-04	25	42	17	15	2	0	0	66	17	53
2014	SO-05	50	37	13	0	0	0	0	87	0	30
2014	SO-06	50	29	14	0	7	0	0	79	7	14
2014	SO-07	53	42	5	0	0	0	0	95	0	27
2014	SO-08	27	33	27	13	0	0	0	60	13	15
2014	SO-10	0	50	30	10	0	0	10	56	11	10

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	4	39	21	20	11	3	1	45	33	99
2017	SO-03	9	45	36	0	9	0	0	55	9	11
2017	SO-04	0	44	33	11	7	5	0	46	19	19
2017	SO-05	9	45	18	18	9	0	0	55	27	11
2017	SO-06	0	33	25	17	25	0	0	33	42	12
2017	SO-07	8	25	25	17	8	17	0	40	30	12
2017	SO-08	0	27	9	45	9	0	9	30	60	11
2014	SO	10	42	19	18	9	1	1	53	28	190
2014	SO-03	12	59	0	18	12	0	0	71	29	17
2014	SO-04	9	60	11	13	2	2	2	72	16	45
2014	SO-05	5	37	21	21	16	0	0	42	37	19
2014	SO-06	15	38	0	38	8	0	0	54	46	13
2014	SO-07	4	33	33	17	13	0	0	38	29	24
2014	SO-08	7	40	33	20	0	0	0	47	20	15

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	14	34	23	11	12	5	0	51	25	158
2017	SO-00	0	30	10	10	30	20	0	38	50	10
2017	SO-03	12	36	24	6	18	3	0	50	25	33
2017	SO-04	11	30	38	11	6	4	0	43	18	28
2017	SO-05	7	40	20	20	13	0	0	47	33	15
2017	SO-06	25	17	33	8	17	0	0	42	25	12
2017	SO-07	36	21	21	7	7	7	0	62	15	14
2017	SO-08	0	55	9	27	0	9	0	60	30	11
2014	SO	16	30	23	15	9	7	0	50	26	283
2014	SO-03	14	35	23	11	9	8	2	53	22	66
2014	SO-04	19	30	26	15	7	4	0	50	23	54
2014	SO-05	7	40	17	20	7	10	0	52	30	30
2014	SO-06	36	21	21	14	7	0	0	57	21	14
2014	SO-07	23	19	15	17	11	15	0	49	33	27
2014	SO-08	13	33	33	20	0	0	0	47	20	15
2014	SO-10	10	20	30	20	10	10	0	33	33	10
2011	SO	7	33	24	17	14	5	1	43	32	505
2011	SO-01	14	32	9	18	23	0	5	48	43	22
2011	SO-02	12	24	48	0	12	4	0	38	13	25
2011	SO-03	5	36	29	15	9	6	0	43	26	98
2011	SO-04	8	36	19	15	14	5	2	48	32	99
2011	SO-05	12	29	21	17	12	8	2	45	32	52
2011	SO-06	5	37	17	12	22	7	0	45	37	41
2011	SO-07	5	34	20	22	17	2	0	40	40	41
2011	SO-08	5	37	16	16	11	16	0	50	31	19
2011	SO-09	0	18	32	18	32	0	0	18	50	22
2011	SO-10	0	40	20	40	0	0	0	40	40	10
2011	SO-11	6	11	33	44	6	0	0	17	50	18

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	11	25	21	20	22	2	0	36	43	160
2017	SO-00	10	10	10	20	40	10	0	22	67	10
2017	SO-03	15	12	12	36	24	0	0	27	61	33
2017	SO-04	8	26	30	11	21	4	0	35	33	28
2017	SO-05	7	27	20	20	27	0	0	33	47	15
2017	SO-06	17	17	33	17	17	0	0	33	33	12
2017	SO-07	14	43	14	14	14	0	0	57	29	14
2017	SO-08	0	36	36	9	18	0	0	36	27	11
2014	SO	11	31	26	13	17	2	0	43	30	283
2014	SO-03	14	26	32	11	14	3	2	41	25	66
2014	SO-04	13	44	20	13	9	0	0	57	22	54
2014	SO-05	0	33	27	13	27	0	0	33	40	30
2014	SO-06	36	14	21	14	14	0	0	50	29	14
2014	SO-07	15	45	11	17	11	0	0	60	28	27
2014	SO-08	7	33	47	7	7	0	0	40	13	15
2014	SO-10	10	10	30	20	30	0	0	20	50	10
2011	SO	8	26	24	23	18	1	0	34	41	504
2011	SO-01	9	9	18	18	41	0	5	19	62	22
2011	SO-02	8	20	40	16	16	0	0	28	32	25
2011	SO-03	8	32	22	23	14	0	0	40	38	98
2011	SO-04	10	29	23	20	15	2	0	40	36	98
2011	SO-05	12	27	27	15	19	0	0	38	35	52
2011	SO-06	7	20	22	29	22	0	0	27	51	41
2011	SO-07	2	32	24	24	17	0	0	34	41	41
2011	SO-08	5	16	37	21	21	0	0	21	42	19
2011	SO-09	5	18	18	23	36	0	0	23	59	22
2011	SO-10	0	10	40	50	0	0	0	10	50	10
2011	SO-11	0	33	11	22	33	0	0	33	56	18
2008	SO	9	28	25	20	17	1	0	38	37	339
2008	SO-01	8	31	8	8	46	0	0	38	54	13
2008	SO-02	20	24	12	24	20	0	0	44	44	25
2008	SO-03	11	27	23	23	17	0	0	38	39	66
2008	SO-04	14	29	31	17	10	0	0	42	27	59
2008	SO-05	3	33	23	27	13	0	0	37	40	30
2008	SO-06	0	32	16	26	19	6	0	34	48	31
2008	SO-07	8	8	35	27	23	0	0	15	50	26
2008	SO-08	5	29	29	19	19	0	0	33	38	21
2008	SO-09	0	35	35	6	24	0	0	35	29	17
2008	SO-10	27	7	33	20	7	7	0	36	29	15
2008	SO-11	7	53	13	13	13	0	0	60	27	15

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	9	17	20	24	27	4	0	27	53	160
2017	SO-00	0	10	10	20	50	10	0	11	78	10
2017	SO-03	18	3	21	27	30	0	0	21	58	33
2017	SO-04	11	15	26	15	28	4	0	27	45	28
2017	SO-05	7	13	20	40	20	0	0	20	60	15
2017	SO-06	0	17	8	42	33	0	0	17	75	12
2017	SO-07	7	29	14	29	14	7	0	38	46	14
2017	SO-08	0	27	27	18	27	0	0	27	45	11
2014	SO	5	23	24	27	17	3	0	30	45	284
2014	SO-03	8	20	26	29	14	3	2	29	44	66
2014	SO-04	7	29	25	31	5	2	0	37	37	55
2014	SO-05	0	24	24	28	21	3	0	25	50	29
2014	SO-06	14	43	7	14	21	0	0	57	36	14
2014	SO-07	4	26	23	32	15	0	0	30	47	27
2014	SO-08	0	47	13	27	7	7	0	50	36	15
2014	SO-10	0	20	20	20	40	0	0	20	60	10
2011	SO	5	20	26	27	20	3	0	25	48	504
2011	SO-01	0	23	27	14	36	0	0	23	50	22
2011	SO-02	4	16	40	16	20	4	0	21	38	25
2011	SO-03	4	24	23	30	14	4	0	30	46	98
2011	SO-04	8	22	30	19	18	2	0	31	39	98
2011	SO-05	10	23	23	25	17	2	0	33	43	52
2011	SO-06	5	10	32	32	22	0	0	15	54	41
2011	SO-07	0	20	24	34	22	0	0	20	56	41
2011	SO-08	0	21	26	32	21	0	0	21	53	19
2011	SO-09	0	23	9	23	45	0	0	23	68	22
2011	SO-10	0	10	20	60	10	0	0	10	70	10
2011	SO-11	0	11	28	17	44	0	0	11	61	18
2008	SO	4	23	25	28	19	1	0	26	48	339
2008	SO-01	0	23	23	15	38	0	0	23	54	13
2008	SO-02	8	36	16	28	12	0	0	44	40	25
2008	SO-03	5	23	18	32	23	0	0	27	55	66
2008	SO-04	7	22	29	32	10	0	0	29	42	59
2008	SO-05	0	23	33	23	20	0	0	23	43	30
2008	SO-06	0	13	29	32	19	6	0	14	55	31
2008	SO-07	8	8	31	31	23	0	0	15	54	26
2008	SO-08	0	14	19	38	29	0	0	14	67	21
2008	SO-09	0	24	35	18	24	0	0	24	41	17
2008	SO-10	7	27	20	27	20	0	0	33	47	15
2008	SO-11	0	47	13	20	20	0	0	47	40	15

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	6	20	18	13	36	6	0	28	53	160
2017	SO-00	0	20	10	10	40	20	0	25	63	10
2017	SO-03	12	12	12	21	39	3	0	25	63	33
2017	SO-04	8	11	26	4	40	11	0	21	49	28
2017	SO-05	7	20	20	7	47	0	0	27	53	15
2017	SO-06	0	17	17	8	58	0	0	17	67	12
2017	SO-07	0	43	7	14	29	7	0	46	46	14
2017	SO-08	0	27	18	27	27	0	0	27	55	11
2014	SO	7	22	21	21	23	6	0	30	47	284
2014	SO-03	8	20	20	24	20	8	2	30	48	66
2014	SO-04	7	24	31	20	15	4	0	32	36	55
2014	SO-05	3	24	24	21	28	0	0	28	48	29
2014	SO-06	29	29	7	14	21	0	0	57	36	14
2014	SO-07	4	23	21	26	19	8	0	29	49	27
2014	SO-08	0	27	13	27	27	7	0	29	57	15
2014	SO-10	0	40	20	10	30	0	0	40	40	10
2011	SO	5	18	25	25	21	6	0	24	49	503
2011	SO-01	9	14	23	9	45	0	0	23	55	22
2011	SO-02	0	12	40	28	12	8	0	13	43	25
2011	SO-03	5	18	29	28	14	5	1	25	45	98
2011	SO-04	7	20	23	23	17	8	0	30	44	98
2011	SO-05	6	21	21	29	13	10	0	30	47	52
2011	SO-06	5	20	17	24	27	7	0	26	55	41
2011	SO-07	2	17	27	24	27	2	0	20	53	41
2011	SO-08	0	26	37	16	21	0	0	26	37	19
2011	SO-09	0	18	9	23	45	5	0	19	71	22
2011	SO-10	0	20	40	30	0	10	0	22	33	10
2011	SO-11	0	11	17	28	39	6	0	12	71	18
2008	SO	6	22	26	20	20	6	0	30	43	339
2008	SO-01	8	15	23	15	38	0	0	23	54	13
2008	SO-02	12	28	32	4	16	8	0	43	22	25
2008	SO-03	5	20	27	21	21	6	0	26	45	66
2008	SO-04	7	24	29	15	15	10	0	34	34	59
2008	SO-05	3	13	27	30	20	7	0	18	54	30
2008	SO-06	0	16	32	23	23	3	3	17	48	31
2008	SO-07	8	15	12	23	31	12	0	26	61	26
2008	SO-08	0	19	38	29	14	0	0	19	43	21
2008	SO-09	0	29	35	18	18	0	0	29	35	17
2008	SO-10	27	20	7	33	13	0	0	47	47	15
2008	SO-11	13	33	20	13	20	0	0	47	33	15

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	8	22	20	22	26	1	0	30	49	159
2017	SO-00	10	10	20	10	50	0	0	20	60	10
2017	SO-03	12	12	24	18	30	3	0	25	50	33
2017	SO-04	4	23	23	26	21	4	0	27	49	28
2017	SO-05	0	40	7	33	20	0	0	40	53	15
2017	SO-06	8	25	25	0	42	0	0	33	42	12
2017	SO-07	7	29	14	29	21	0	0	36	50	14
2017	SO-08	9	18	36	18	18	0	0	27	36	11
2014	SO	8	31	25	17	17	1	0	40	35	284
2014	SO-03	12	33	21	11	18	3	2	48	30	66
2014	SO-04	9	42	27	13	7	2	0	52	20	55
2014	SO-05	3	24	28	31	14	0	0	28	45	29
2014	SO-06	21	43	7	14	14	0	0	64	29	14
2014	SO-07	0	26	40	23	11	0	0	26	34	27
2014	SO-08	20	27	27	0	27	0	0	47	27	15
2014	SO-10	0	30	0	40	30	0	0	30	70	10
2011	SO	5	30	22	24	16	3	0	36	42	503
2011	SO-01	5	23	14	32	23	5	0	29	57	22
2011	SO-02	0	28	24	32	12	4	0	29	46	25
2011	SO-03	3	30	28	23	13	3	0	34	38	98
2011	SO-04	9	30	24	18	16	2	0	40	35	98
2011	SO-05	8	37	12	23	15	6	0	47	41	52
2011	SO-06	0	27	20	24	27	2	0	28	53	41
2011	SO-07	5	24	17	39	15	0	0	29	54	41
2011	SO-08	0	47	21	21	11	0	0	47	32	19
2011	SO-09	0	27	14	23	36	0	0	27	59	22
2011	SO-10	0	30	20	50	0	0	0	30	50	10
2011	SO-11	0	39	17	28	17	0	0	39	44	18
2008	SO	7	34	24	22	11	2	0	42	34	337
2008	SO-01	0	31	8	15	46	0	0	31	62	13
2008	SO-02	0	42	25	21	8	4	0	43	30	24
2008	SO-03	9	34	13	28	13	3	0	44	42	68
2008	SO-04	14	29	29	19	5	3	0	45	25	58
2008	SO-05	7	40	23	23	7	0	0	47	30	30
2008	SO-06	3	16	39	29	10	3	0	20	40	31
2008	SO-07	8	35	15	31	12	0	0	42	42	26
2008	SO-08	0	29	33	24	14	0	0	29	38	21
2008	SO-09	12	41	24	12	12	0	0	53	24	17
2008	SO-10	14	29	21	36	0	0	0	43	36	14
2008	SO-11	7	36	29	7	21	0	0	43	29	14

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	12	28	27	18	13	1	0	41	32	160
2017	SO-00	20	40	0	20	20	0	0	60	40	10
2017	SO-03	12	21	36	12	18	0	0	33	30	33
2017	SO-04	15	23	30	23	10	0	0	38	32	28
2017	SO-05	20	27	33	0	20	0	0	47	20	15
2017	SO-06	8	33	17	33	8	0	0	42	42	12
2017	SO-07	0	36	50	7	7	0	0	36	14	14
2017	SO-08	18	27	18	27	0	9	0	50	30	11
2014	SO	10	40	28	15	4	3	0	52	20	286
2014	SO-03	9	47	24	10	6	4	0	58	17	68
2014	SO-04	15	44	29	11	0	2	0	59	11	55
2014	SO-05	10	28	38	14	7	3	0	39	21	29
2014	SO-06	21	57	0	21	0	0	0	79	21	14
2014	SO-07	11	30	24	23	4	4	4	45	29	27
2014	SO-08	7	40	33	13	7	0	0	47	20	15
2014	SO-10	0	40	20	40	0	0	0	40	40	10
2011	SO	9	36	27	16	10	2	0	46	27	506
2011	SO-01	9	41	27	14	9	0	0	50	23	22
2011	SO-02	8	36	28	8	16	4	0	46	25	25
2011	SO-03	15	30	34	13	3	5	0	47	17	98
2011	SO-04	10	37	27	11	13	1	0	48	24	99
2011	SO-05	8	40	26	19	8	0	0	47	26	53
2011	SO-06	7	29	27	22	15	0	0	37	37	41
2011	SO-07	5	44	20	27	5	0	0	49	32	41
2011	SO-08	5	21	32	32	11	0	0	26	42	19
2011	SO-09	5	36	23	9	27	0	0	41	36	22
2011	SO-10	0	40	30	30	0	0	0	40	30	10
2011	SO-11	6	28	22	17	28	0	0	33	44	18

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	29	42	18	5	4	1	1	72	10	160
2017	SO-00	30	30	0	20	10	10	0	67	33	10
2017	SO-03	33	42	21	0	3	0	0	76	3	33
2017	SO-04	31	34	15	9	8	0	4	68	17	28
2017	SO-05	33	40	13	0	13	0	0	73	13	15
2017	SO-06	33	33	17	17	0	0	0	67	17	12
2017	SO-07	14	71	14	0	0	0	0	86	0	14
2017	SO-08	45	45	9	0	0	0	0	91	0	11
2014	SO	26	46	17	6	2	3	0	74	8	287
2014	SO-03	24	44	18	10	1	3	0	70	12	68
2014	SO-04	31	53	11	5	0	0	0	84	5	55
2014	SO-05	21	24	31	10	3	10	0	50	15	29
2014	SO-06	57	21	14	7	0	0	0	79	7	14
2014	SO-07	15	77	8	0	0	0	0	92	0	27
2014	SO-08	40	47	7	0	7	0	0	87	7	15
2014	SO-10	20	70	10	0	0	0	0	90	0	10
2011	SO	23	47	18	6	3	2	0	72	9	506
2011	SO-01	41	36	9	9	5	0	0	77	14	22
2011	SO-02	20	32	36	8	4	0	0	52	12	25
2011	SO-03	23	47	19	4	2	4	0	73	6	98
2011	SO-04	21	55	13	9	2	0	0	76	11	99
2011	SO-05	26	42	21	6	2	4	0	71	8	53
2011	SO-06	10	68	12	5	2	2	0	80	8	41
2011	SO-07	17	61	17	2	0	2	0	80	3	41
2011	SO-08	32	47	21	0	0	0	0	79	0	19
2011	SO-09	36	18	23	18	5	0	0	55	23	22
2011	SO-10	30	40	20	10	0	0	0	70	10	10
2011	SO-11	28	33	17	6	17	0	0	61	22	18

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	22	44	14	11	8	1	0	66	20	160
2017	SO-00	10	50	0	20	20	0	0	60	40	10
2017	SO-03	24	30	24	15	6	0	0	55	21	33
2017	SO-04	20	54	15	8	4	0	0	74	11	28
2017	SO-05	33	33	7	0	20	7	0	71	21	15
2017	SO-06	0	67	8	8	17	0	0	67	25	12
2017	SO-07	14	29	43	14	0	0	0	43	14	14
2017	SO-08	27	64	9	0	0	0	0	91	0	11
2014	SO	24	48	14	8	3	3	0	74	11	287
2014	SO-03	18	47	16	13	1	4	0	68	15	68
2014	SO-04	22	62	11	2	2	2	0	85	4	55
2014	SO-05	28	31	17	14	7	3	0	61	21	29
2014	SO-06	57	21	7	7	0	7	0	85	8	14
2014	SO-07	23	40	8	15	8	8	0	67	25	27
2014	SO-08	33	53	7	7	0	0	0	87	7	15
2014	SO-10	40	30	30	0	0	0	0	70	0	10
2011	SO	20	48	16	7	5	4	1	71	13	505
2011	SO-01	41	36	0	14	9	0	0	77	23	22
2011	SO-02	16	60	12	4	4	4	0	79	8	25
2011	SO-03	18	50	17	6	4	4	0	71	11	98
2011	SO-04	26	45	17	5	4	2	0	73	9	99
2011	SO-05	21	46	15	6	4	4	4	73	10	52
2011	SO-06	10	54	17	10	2	7	0	68	13	41
2011	SO-07	12	49	12	15	5	7	0	66	21	41
2011	SO-08	11	53	21	11	5	0	0	63	16	19
2011	SO-09	23	45	14	14	5	0	0	68	18	22
2011	SO-10	10	60	10	10	0	10	0	78	11	10
2011	SO-11	22	61	11	0	6	0	0	83	6	18
2008	SO	22	44	15	8	7	3	1	69	15	340
2008	SO-01	15	46	8	8	23	0	0	62	31	13
2008	SO-02	4	56	16	12	8	4	0	63	21	25
2008	SO-03	20	42	20	9	2	6	2	67	11	66
2008	SO-04	29	41	15	7	5	2	2	72	12	59
2008	SO-05	27	37	17	7	3	3	7	70	11	30
2008	SO-06	10	61	10	6	6	6	0	76	14	31
2008	SO-07	8	54	15	12	8	4	0	64	20	26
2008	SO-08	14	38	33	0	14	0	0	52	14	21
2008	SO-09	41	35	12	6	6	0	0	76	12	17
2008	SO-10	40	40	7	7	0	0	7	86	7	15
2008	SO-11	33	40	13	7	7	0	0	73	13	15

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	10	41	18	15	13	3	0	53	28	159
2017	SO-03	12	42	15	15	12	3	0	56	28	33
2017	SO-04	9	38	30	11	9	4	0	48	21	28
2017	SO-05	7	40	27	13	13	0	0	47	27	15
2017	SO-06	0	33	42	8	17	0	0	33	25	12
2017	SO-07	7	29	29	21	7	7	0	38	31	14
2017	SO-08	18	55	9	9	9	0	0	73	18	11
2014	SO	12	41	23	12	7	3	1	55	21	287
2014	SO-03	9	37	26	13	9	6	0	48	23	68
2014	SO-04	15	47	27	4	4	2	2	64	8	55
2014	SO-05	3	41	31	14	7	3	0	46	21	29
2014	SO-06	29	36	14	14	7	0	0	64	21	14
2014	SO-07	11	26	23	21	8	4	8	43	32	27
2014	SO-08	20	27	27	7	20	0	0	47	27	15
2014	SO-10	0	70	20	10	0	0	0	70	10	10
2011	SO	10	36	27	13	10	3	2	49	23	505
2011	SO-01	27	41	18	5	5	0	5	71	10	22
2011	SO-02	8	32	40	8	12	0	0	40	20	25
2011	SO-03	7	32	35	13	9	4	0	40	23	98
2011	SO-04	12	35	24	12	8	5	3	52	22	99
2011	SO-05	8	38	23	15	12	0	4	48	28	52
2011	SO-06	0	46	27	12	7	5	2	50	21	41
2011	SO-07	7	32	24	17	15	5	0	41	33	41
2011	SO-08	5	37	26	11	21	0	0	42	32	19
2011	SO-09	14	36	9	27	14	0	0	50	41	22
2011	SO-10	10	40	30	20	0	0	0	50	20	10
2011	SO-11	11	33	39	6	11	0	0	44	17	18

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	12	26	20	18	20	4	0	40	40	160
2017	SO-00	10	10	10	0	60	10	0	22	67	10
2017	SO-03	15	21	12	18	27	6	0	39	48	33
2017	SO-04	8	41	26	9	16	0	0	49	25	28
2017	SO-05	7	33	20	13	27	0	0	40	40	15
2017	SO-06	8	17	33	17	25	0	0	25	42	12
2017	SO-07	7	36	21	29	0	7	0	46	31	14
2017	SO-08	18	36	9	36	0	0	0	55	36	11
2014	SO	16	31	17	19	11	6	0	50	32	286
2014	SO-03	13	25	19	24	12	7	0	41	38	68
2014	SO-04	15	35	18	16	13	4	0	51	30	55
2014	SO-05	14	45	3	17	10	10	0	65	31	29
2014	SO-06	43	29	7	14	7	0	0	71	21	14
2014	SO-07	23	38	13	11	15	0	0	60	26	27
2014	SO-08	0	33	40	20	0	7	0	36	21	15
2011	SO	9	32	19	20	16	4	1	43	38	504
2011	SO-01	9	27	9	18	32	0	5	38	52	22
2011	SO-02	8	32	20	16	12	12	0	45	32	25
2011	SO-03	5	36	20	21	13	3	1	43	36	98
2011	SO-04	12	34	12	17	19	4	1	49	38	99
2011	SO-05	12	19	25	27	12	4	2	33	41	52
2011	SO-06	5	38	18	25	15	0	0	43	40	40
2011	SO-07	5	32	22	10	24	7	0	39	37	41
2011	SO-08	11	32	16	26	16	0	0	42	42	19
2011	SO-09	5	27	18	23	27	0	0	32	50	22
2011	SO-10	0	40	30	20	10	0	0	40	30	10
2011	SO-11	11	39	28	17	6	0	0	50	22	18

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	49	20	6	5	8	3	9	78	15	160
2017	SO-00	30	30	10	30	0	0	0	60	30	10
2017	SO-03	55	27	3	3	0	0	12	93	3	33
2017	SO-04	49	16	4	1	15	8	8	77	19	28
2017	SO-05	27	13	13	7	7	7	27	60	20	15
2017	SO-06	83	0	0	0	17	0	0	83	17	12
2017	SO-07	57	14	7	0	0	0	21	91	0	14
2017	SO-08	36	36	9	0	9	0	9	80	10	11
2014	SO	54	17	11	5	3	3	7	79	8	287
2014	SO-03	51	24	6	3	6	3	7	84	10	68
2014	SO-04	64	15	4	9	0	2	7	86	10	55
2014	SO-05	57	13	17	0	0	7	7	81	0	30
2014	SO-06	64	7	14	14	0	0	0	71	14	14
2014	SO-07	53	15	15	5	4	0	8	74	10	27
2014	SO-08	60	20	0	7	7	0	7	86	14	15

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	51	27	6	5	4	3	3	83	10	160
2017	SO-00	50	30	0	10	10	0	0	80	20	10
2017	SO-03	52	30	6	6	0	6	0	87	6	33
2017	SO-04	53	39	1	0	8	0	0	91	8	28
2017	SO-05	33	40	13	0	0	0	13	85	0	15
2017	SO-06	83	0	0	0	17	0	0	83	17	12
2017	SO-07	57	21	7	7	0	0	7	85	8	14
2017	SO-08	45	18	27	0	0	9	0	70	0	11
2014	SO	55	18	9	5	4	6	3	80	10	286
2014	SO-03	49	19	7	6	9	7	3	75	16	68
2014	SO-04	65	18	7	5	2	2	0	85	7	55
2014	SO-05	57	7	7	7	0	17	7	83	9	30
2014	SO-06	71	7	14	7	0	0	0	79	7	14
2014	SO-07	66	23	0	8	0	0	4	92	8	27
2014	SO-08	53	33	0	0	7	0	7	93	7	15
2011	SO	55	23	11	3	3	3	3	82	6	506
2011	SO-01	55	14	18	5	9	0	0	68	14	22
2011	SO-02	56	24	8	8	0	4	0	83	8	25
2011	SO-03	57	24	8	2	1	5	2	88	3	98
2011	SO-04	61	23	6	5	3	0	2	86	8	99
2011	SO-05	49	26	15	4	2	4	0	78	6	53
2011	SO-06	51	22	12	0	2	7	5	83	3	41
2011	SO-07	56	27	10	0	2	0	5	87	3	41
2011	SO-08	47	16	11	0	11	5	11	75	13	19
2011	SO-09	41	18	14	0	0	14	14	81	0	22
2011	SO-10	50	20	30	0	0	0	0	70	0	10
2011	SO-11	44	28	11	11	6	0	0	72	17	18
2008	SO	55	20	10	4	4	4	3	81	8	338
2008	SO-01	31	15	31	8	8	8	0	50	17	13
2008	SO-02	64	20	0	4	8	4	0	88	13	25
2008	SO-03	56	24	10	6	0	4	0	83	6	68
2008	SO-04	64	17	8	2	3	2	3	86	5	59
2008	SO-05	57	27	3	3	7	3	0	86	10	30
2008	SO-06	50	20	13	3	3	7	3	78	7	30
2008	SO-07	31	31	8	0	12	15	4	76	14	26
2008	SO-08	55	20	10	10	0	5	0	79	11	20
2008	SO-09	59	18	12	0	0	0	12	87	0	17
2008	SO-10	53	7	20	7	0	0	13	69	8	15
2008	SO-11	60	13	7	7	7	0	7	79	14	15

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	11	33	17	23	15	0	0	44	39	160
2017	SO-00	20	20	20	30	10	0	0	40	40	10
2017	SO-03	12	24	6	36	21	0	0	36	58	33
2017	SO-04	11	34	27	11	16	0	0	45	27	28
2017	SO-05	0	33	27	33	7	0	0	33	40	15
2017	SO-06	8	50	8	25	8	0	0	58	33	12
2017	SO-07	7	50	21	7	14	0	0	57	21	14
2017	SO-08	9	64	9	9	9	0	0	73	18	11
2014	SO	9	28	18	28	15	1	0	37	44	287
2014	SO-03	10	26	21	22	19	1	0	37	42	68
2014	SO-04	9	35	20	25	11	0	0	44	36	55
2014	SO-05	3	33	13	33	17	0	0	37	50	30
2014	SO-06	21	36	7	14	21	0	0	57	36	14
2014	SO-07	8	23	15	42	9	0	4	31	53	27
2014	SO-08	7	40	13	27	13	0	0	47	40	15
2011	SO	11	28	20	24	17	0	0	39	41	506
2011	SO-01	14	18	36	18	14	0	0	32	32	22
2011	SO-02	12	24	24	28	8	4	0	38	38	25
2011	SO-03	9	33	26	17	15	0	0	42	33	98
2011	SO-04	16	35	15	22	11	0	0	52	33	99
2011	SO-05	13	30	15	19	23	0	0	43	42	53
2011	SO-06	5	20	12	39	24	0	0	24	63	41
2011	SO-07	10	27	15	27	22	0	0	37	49	41
2011	SO-08	5	11	21	42	21	0	0	16	63	19
2011	SO-09	5	18	23	14	41	0	0	23	55	22
2011	SO-10	0	50	10	40	0	0	0	50	40	10
2011	SO-11	11	11	17	44	17	0	0	22	61	18
2008	SO	9	31	19	25	15	1	0	40	41	340
2008	SO-01	8	15	23	38	15	0	0	23	54	13
2008	SO-02	16	36	16	28	4	0	0	52	32	25
2008	SO-03	7	31	21	26	13	1	0	39	40	68
2008	SO-04	10	36	20	25	8	0	0	46	34	59
2008	SO-05	10	47	13	10	17	3	0	59	28	30
2008	SO-06	3	19	23	32	19	3	0	23	53	31
2008	SO-07	0	19	15	27	35	4	0	20	64	26
2008	SO-08	5	35	20	15	25	0	0	40	40	20
2008	SO-09	12	18	24	41	6	0	0	29	47	17
2008	SO-10	7	33	20	27	13	0	0	40	40	15
2008	SO-11	13	20	27	20	20	0	0	33	40	15

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	26	39	14	13	7	1	1	66	20	160
2017	SO-00	50	10	10	20	10	0	0	60	30	10
2017	SO-03	21	42	12	18	6	0	0	64	24	33
2017	SO-04	23	39	11	15	9	0	4	64	25	28
2017	SO-05	20	47	20	7	7	0	0	67	13	15
2017	SO-06	42	50	8	0	0	0	0	92	0	12
2017	SO-07	29	43	14	14	0	0	0	71	14	14
2017	SO-08	45	27	18	9	0	0	0	73	9	11
2014	SO	25	37	14	13	9	1	2	63	22	287
2014	SO-03	21	41	15	9	13	0	1	63	22	68
2014	SO-04	27	38	20	11	2	0	2	67	13	55
2014	SO-05	23	30	17	17	10	3	0	55	28	30
2014	SO-06	43	43	0	7	7	0	0	86	14	14
2014	SO-07	26	38	13	0	19	0	4	67	20	27
2014	SO-08	27	33	7	20	7	0	7	64	29	15
2011	SO	20	34	15	16	12	1	3	56	29	505
2011	SO-01	18	27	23	18	9	0	5	48	29	22
2011	SO-02	12	36	16	12	20	0	4	50	33	25
2011	SO-03	20	41	15	6	14	2	1	63	21	98
2011	SO-04	29	24	18	18	9	0	1	54	28	98
2011	SO-05	23	32	17	15	9	2	2	57	25	53
2011	SO-06	10	34	7	24	15	0	10	49	43	41
2011	SO-07	24	37	7	15	15	0	2	63	30	41
2011	SO-08	21	47	11	16	5	0	0	68	21	19
2011	SO-09	14	36	18	18	14	0	0	50	32	22
2011	SO-10	0	30	20	50	0	0	0	30	50	10
2011	SO-11	11	50	11	17	11	0	0	61	28	18
2008	SO	21	38	15	11	13	1	2	60	25	340
2008	SO-01	0	31	8	0	46	8	8	36	55	13
2008	SO-02	32	40	8	12	4	0	4	75	17	25
2008	SO-03	25	31	21	13	9	0	1	57	22	68
2008	SO-04	25	36	15	15	8	0	0	61	24	59
2008	SO-05	17	40	23	7	10	0	3	59	17	30
2008	SO-06	26	39	6	6	13	0	10	71	21	31
2008	SO-07	4	31	19	12	35	0	0	35	46	26
2008	SO-08	10	55	15	0	20	0	0	65	20	20
2008	SO-09	12	35	29	12	12	0	0	47	24	17
2008	SO-10	27	47	7	13	7	0	0	73	20	15
2008	SO-11	20	40	7	20	7	7	0	64	29	15

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	8	33	24	23	9	4	42	33	160
2017	SO-00	0	20	0	40	20	20	25	75	10
2017	SO-03	9	18	27	36	6	3	28	44	33
2017	SO-04	8	45	23	11	10	4	55	22	28
2017	SO-05	0	33	33	13	13	7	36	29	15
2017	SO-06	8	8	42	42	0	0	17	42	12
2017	SO-07	7	36	43	14	0	0	43	14	14
2017	SO-08	0	55	27	9	9	0	55	18	11

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	18	37	23	8	4	8	3	61	13	160
2017	SO-00	20	40	0	20	0	10	10	75	25	10
2017	SO-03	21	15	30	6	12	12	3	43	21	33
2017	SO-04	19	38	23	10	0	11	0	64	11	28
2017	SO-05	0	47	27	7	7	0	13	54	15	15
2017	SO-06	25	17	50	8	0	0	0	42	8	12
2017	SO-07	0	64	14	7	0	7	7	75	8	14
2017	SO-08	18	64	18	0	0	0	0	82	0	11
2014	SO	21	43	22	7	1	6	0	68	9	286
2014	SO-03	22	40	18	10	1	9	0	68	13	68
2014	SO-04	18	49	24	4	0	5	0	71	4	55
2014	SO-05	17	45	34	0	0	3	0	64	0	29
2014	SO-06	43	36	14	7	0	0	0	79	7	14
2014	SO-07	30	45	13	8	0	4	0	79	8	27
2014	SO-08	20	47	33	0	0	0	0	67	0	15

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	16	45	19	12	4	3	1	64	17	160
2017	SO-00	20	10	0	40	30	0	0	30	70	10
2017	SO-03	21	18	30	18	3	6	3	43	23	33
2017	SO-04	8	54	23	12	0	4	0	64	13	28
2017	SO-05	20	40	33	0	0	0	7	64	0	15
2017	SO-06	25	50	8	17	0	0	0	75	17	12
2017	SO-07	14	50	29	0	0	7	0	69	0	14
2017	SO-08	9	55	27	9	0	0	0	64	9	11
2014	SO	19	51	19	8	2	1	0	71	10	287
2014	SO-03	19	44	22	9	4	1	0	64	13	68
2014	SO-04	18	62	15	5	0	0	0	80	5	55
2014	SO-05	20	50	20	7	0	3	0	72	7	30
2014	SO-06	36	50	7	7	0	0	0	86	7	14
2014	SO-07	23	45	21	4	4	4	0	71	8	27
2014	SO-08	20	67	13	0	0	0	0	87	0	15
2011	SO	9	40	26	11	8	4	1	52	20	504
2011	SO-01	18	36	18	5	18	5	0	57	24	22
2011	SO-02	0	44	40	8	4	4	0	46	13	25
2011	SO-03	9	49	21	9	8	2	1	60	18	98
2011	SO-04	14	34	26	16	6	4	0	50	23	98
2011	SO-05	12	40	29	4	6	8	2	57	11	52
2011	SO-06	2	24	34	17	7	12	2	31	29	41
2011	SO-07	5	44	24	12	10	5	0	51	23	41
2011	SO-08	5	42	21	21	5	5	0	50	28	19
2011	SO-09	0	41	36	9	9	0	5	43	19	22
2011	SO-10	0	50	30	20	0	0	0	50	20	10
2011	SO-11	0	44	17	11	28	0	0	44	39	18

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	23	38	19	13	7	0	61	20	160
2017	SO-00	20	10	10	30	30	0	30	60	10
2017	SO-03	27	15	36	18	3	0	42	21	33
2017	SO-04	15	45	19	13	8	0	60	21	28
2017	SO-05	33	33	27	0	7	0	67	7	15
2017	SO-06	17	58	25	0	0	0	75	0	12
2017	SO-07	29	57	7	7	0	0	86	7	14
2017	SO-08	9	45	18	9	18	0	55	27	11
2014	SO	30	44	12	10	5	0	73	15	287
2014	SO-03	34	41	6	13	6	0	75	19	68
2014	SO-04	36	36	13	15	0	0	73	15	55
2014	SO-05	17	60	3	13	7	0	77	20	30
2014	SO-06	57	21	7	7	7	0	79	14	14
2014	SO-07	30	47	8	8	8	0	77	15	27
2014	SO-08	33	60	7	0	0	0	93	0	15
2011	SO	17	44	21	10	8	1	61	19	503
2011	SO-01	14	36	23	5	18	5	52	24	22
2011	SO-02	16	40	16	8	20	0	56	28	25
2011	SO-03	13	49	19	13	5	0	62	18	98
2011	SO-04	22	39	16	9	11	2	63	21	98
2011	SO-05	21	42	29	6	2	0	63	8	52
2011	SO-06	12	32	29	17	10	0	44	27	41
2011	SO-07	10	59	12	17	2	0	68	20	41
2011	SO-08	5	47	32	5	11	0	53	16	19
2011	SO-09	14	50	14	14	9	0	64	23	22
2011	SO-10	0	50	40	10	0	0	50	10	10
2011	SO-11	11	50	17	11	11	0	61	22	18
2008	SO	16	43	19	14	7	1	60	21	338
2008	SO-01	23	15	23	31	8	0	38	38	13
2008	SO-02	29	33	17	13	4	4	65	17	24
2008	SO-03	10	44	19	18	9	0	54	26	68
2008	SO-04	19	45	16	14	5	2	65	19	58
2008	SO-05	17	43	20	17	3	0	60	20	30
2008	SO-06	6	55	19	6	13	0	61	19	31
2008	SO-07	8	35	27	19	12	0	42	31	26
2008	SO-08	19	38	19	19	5	0	57	24	21
2008	SO-09	24	41	29	6	0	0	65	6	17
2008	SO-10	21	57	14	7	0	0	79	7	14
2008	SO-11	29	36	14	14	7	0	64	21	14

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	15	26	29	20	10	0	0	40	31	160
2017	SO-00	0	30	30	20	20	0	0	30	40	10
2017	SO-03	18	21	27	15	18	0	0	39	33	33
2017	SO-04	15	15	38	15	17	0	0	30	32	28
2017	SO-05	20	20	27	33	0	0	0	40	33	15
2017	SO-06	8	25	25	33	8	0	0	33	42	12
2017	SO-07	21	21	36	21	0	0	0	43	21	14
2017	SO-08	0	55	27	9	9	0	0	55	18	11
2014	SO	19	35	24	14	9	0	0	54	22	287
2014	SO-03	26	35	18	12	7	1	0	63	19	68
2014	SO-04	27	38	13	16	5	0	0	65	22	55
2014	SO-05	7	50	10	20	13	0	0	57	33	30
2014	SO-06	36	21	21	14	7	0	0	57	21	14
2014	SO-07	15	42	24	11	8	0	0	57	19	27
2014	SO-08	13	40	33	7	7	0	0	53	13	15
2011	SO	15	38	23	14	8	1	0	53	23	503
2011	SO-01	19	48	14	10	5	0	5	70	15	21
2011	SO-02	12	36	32	8	12	0	0	48	20	25
2011	SO-03	14	47	31	5	2	1	0	62	7	98
2011	SO-04	20	37	17	18	6	1	0	58	25	98
2011	SO-05	15	44	23	12	6	0	0	60	17	52
2011	SO-06	10	32	22	20	17	0	0	41	37	41
2011	SO-07	5	39	29	17	10	0	0	44	27	41
2011	SO-08	5	42	16	26	11	0	0	47	37	19
2011	SO-09	9	18	14	36	23	0	0	27	59	22
2011	SO-10	10	30	10	50	0	0	0	40	50	10
2011	SO-11	0	44	22	11	22	0	0	44	33	18

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	14	26	23	25	12	0	40	37	160
2017	SO-00	10	30	10	40	10	0	40	50	10
2017	SO-03	12	12	33	27	15	0	24	42	33
2017	SO-04	15	23	26	15	21	0	38	36	28
2017	SO-05	27	13	27	27	7	0	40	33	15
2017	SO-06	17	17	25	25	17	0	33	42	12
2017	SO-07	14	43	14	21	7	0	57	29	14
2017	SO-08	0	45	27	18	9	0	45	27	11
2014	SO	17	38	18	19	8	0	55	27	287
2014	SO-03	24	35	15	19	6	1	60	25	68
2014	SO-04	25	44	13	16	2	0	69	18	55
2014	SO-05	7	43	13	20	17	0	50	37	30
2014	SO-06	36	29	14	14	7	0	64	21	14
2014	SO-07	8	53	24	8	8	0	60	15	27
2014	SO-08	7	53	27	7	7	0	60	13	15
2011	SO	10	41	23	14	12	0	52	25	504
2011	SO-01	14	41	23	5	14	5	57	19	22
2011	SO-02	8	48	20	8	16	0	56	24	25
2011	SO-03	8	49	24	10	8	0	57	18	98
2011	SO-04	15	42	19	11	12	0	57	23	98
2011	SO-05	19	35	31	8	8	0	54	15	52
2011	SO-06	2	37	22	20	20	0	39	39	41
2011	SO-07	2	41	29	20	7	0	44	27	41
2011	SO-08	5	42	26	21	5	0	47	26	19
2011	SO-09	9	27	9	27	27	0	36	55	22
2011	SO-10	0	30	50	20	0	0	30	20	10
2011	SO-11	0	33	17	28	22	0	33	50	18
2008	SO	14	42	24	14	7	0	56	21	335
2008	SO-01	15	31	23	23	8	0	46	31	13
2008	SO-02	17	38	21	21	4	0	54	25	24
2008	SO-03	10	49	16	15	9	0	60	24	67
2008	SO-04	28	34	21	14	3	0	62	17	58
2008	SO-05	10	43	30	10	7	0	53	17	30
2008	SO-06	0	50	30	13	7	0	50	20	30
2008	SO-07	8	27	38	15	12	0	35	27	26
2008	SO-08	10	62	14	5	5	5	75	10	21
2008	SO-09	6	53	24	6	12	0	59	18	17
2008	SO-10	14	21	43	14	7	0	36	21	14
2008	SO-11	21	29	21	14	14	0	50	29	14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	24	28	22	14	8	3	1	54	23	160
2017	SO-00	20	10	20	20	20	10	0	33	44	10
2017	SO-03	18	33	21	15	9	3	0	53	25	33
2017	SO-04	30	19	24	4	12	8	4	55	18	28
2017	SO-05	47	13	27	13	0	0	0	60	13	15
2017	SO-06	8	33	25	17	17	0	0	42	33	12
2017	SO-07	21	36	21	21	0	0	0	57	21	14
2017	SO-08	9	55	18	9	0	0	9	70	10	11
2014	SO	28	29	21	8	5	3	6	62	15	285
2014	SO-03	34	34	16	3	3	6	3	75	7	67
2014	SO-04	35	24	22	9	4	2	4	63	14	54
2014	SO-05	23	33	17	10	10	0	7	61	21	30
2014	SO-06	36	21	21	14	0	0	7	62	15	14
2014	SO-07	38	15	32	4	4	0	8	57	8	27
2014	SO-08	20	53	20	0	7	0	0	73	7	15
2011	SO	22	30	22	10	9	5	2	56	20	503
2011	SO-01	23	23	23	5	14	9	5	53	21	22
2011	SO-02	8	40	24	8	16	0	4	50	25	25
2011	SO-03	23	31	23	9	7	4	2	58	17	98
2011	SO-04	27	31	17	13	9	3	0	59	23	98
2011	SO-05	20	33	25	8	4	6	4	59	13	51
2011	SO-06	17	24	29	7	12	5	5	46	22	41
2011	SO-07	15	39	27	5	10	5	0	56	15	41
2011	SO-08	11	37	26	11	11	0	5	50	22	19
2011	SO-09	18	23	18	23	18	0	0	41	41	22
2011	SO-10	30	20	30	10	0	10	0	56	11	10
2011	SO-11	28	22	6	17	17	6	6	56	38	18
2008	SO	21	38	19	10	4	4	2	64	15	334
2008	SO-01	23	38	15	0	23	0	0	62	23	13
2008	SO-02	21	33	17	17	4	4	4	59	23	24
2008	SO-03	19	37	24	13	0	6	0	60	14	67
2008	SO-04	32	40	12	9	4	4	0	75	13	57
2008	SO-05	17	40	23	7	3	7	3	63	11	30
2008	SO-06	10	37	30	17	0	3	3	50	18	30
2008	SO-07	8	35	31	15	4	8	0	46	21	26
2008	SO-08	24	38	24	5	5	0	5	65	10	21
2008	SO-09	29	53	0	6	6	0	6	88	13	17
2008	SO-10	21	36	21	7	14	0	0	57	21	14
2008	SO-11	29	50	7	14	0	0	0	79	14	14

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	SO	24	41	35	160
2017	SO-00	30	40	30	10
2017	SO-03	21	36	42	33
2017	SO-04	16	57	27	28
2017	SO-05	20	40	40	15
2017	SO-06	25	17	58	12
2017	SO-07	29	43	29	14
2017	SO-08	36	27	36	11
2014	SO	24	56	20	287
2014	SO-03	24	56	21	68
2014	SO-04	13	63	24	54
2014	SO-05	33	47	20	30
2014	SO-06	43	43	14	14
2014	SO-07	15	55	30	27
2014	SO-08	40	60	0	15
2014	SO-10	30	60	10	10
2011	SO	26	56	18	505
2011	SO-01	18	55	27	22
2011	SO-02	32	48	20	25
2011	SO-03	26	61	13	98
2011	SO-04	26	59	15	98
2011	SO-05	26	51	23	53
2011	SO-06	32	54	15	41
2011	SO-07	20	51	29	41
2011	SO-08	26	74	0	19
2011	SO-09	27	55	18	22
2011	SO-10	30	50	20	10
2011	SO-11	33	39	28	18

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	SO	26	47	3	22	0	3	39
2014	SO	39	32	3	21	9999	5	66
2014	SO-03	20	40	7	33	9999	0	15
2014	SO-05	50	30	0	10	9999	10	10
2011	SO	43	30	3	18	9999	6	127
2011	SO-03	46	42	0	13	9999	0	24
2011	SO-04	35	22	4	26	9999	13	23
2011	SO-05	38	31	0	15	9999	15	13
2011	SO-06	46	23	0	31	9999	0	13

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SO	22	78	160
2017	SO-03	27	73	33
2017	SO-04	25	75	28
2017	SO-08	0	100	11
2014	SO	21	79	288
2014	SO-03	31	69	68
2014	SO-04	15	85	55
2014	SO-05	23	77	30

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	SO	53	36
2014	SO	28	58
2014	SO-03	40	20

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	SO	65	36
2014	SO	79	58
2014	SO-03	85	20

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	SO	14	36
2014	SO	19	58

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	SO	36
2014	SO	58
2014	SO-03	20

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	SO	46	36
2014	SO	41	58
2014	SO-03	55	20

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	SO	47	36
2014	SO	40	58
2014	SO-03	45	20

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	SO	38	36
2014	SO	38	58
2014	SO-03	35	20

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	SO	62	36
2014	SO	29	58
2014	SO-03	35	20

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	SO	30	36
2014	SO	24	58
2014	SO-03	25	20

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	SO	64	36
2014	SO	53	58
2014	SO-03	60	20

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	SO	27	36
2014	SO	24	58
2014	SO-03	35	20

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	SO	15	36

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	SO	18	36
2014	SO	19	58
2014	SO-03	30	20

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	SO	41	36
2014	SO	53	58
2014	SO-03	60	20

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	SO	38	36
2014	SO	43	58
2014	SO-03	45	20

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	SO	50	36
2014	SO	36	58
2014	SO-03	40	20

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	SO	33	36
2014	SO	26	58
2014	SO-03	35	20

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	SO	12	36
2014	SO	14	58

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	SO	17	36
2014	SO	26	58
2014	SO-03	25	20

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	SO	32	36
2014	SO	34	58
2014	SO-03	35	20

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	SO	20	35
2014	SO	13	54

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	SO	20	35
2014	SO	19	54
2014	SO-03	32	19

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	SO	20	35
2014	SO	11	54

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	SO	18	35

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	SO	18	35
2014	SO	9	54

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	SO	23	35
2014	SO	19	54

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	SO	41	35
2014	SO	24	54
2014	SO-03	37	19

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	SO	15	35

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	SO	39	35
2014	SO	50	54
2014	SO-03	63	19

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	SO	35
2014	SO	54
2014	SO-03	19

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	SO	47	35
2014	SO	63	54
2014	SO-03	74	19

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	SO	0	35

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SO	100	0	36

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	8	26	26	13	12	11	4	39	30	160
2017	SO-00	0	30	0	20	30	0	20	38	63	10
2017	SO-03	9	15	27	15	24	9	0	27	43	33
2017	SO-04	11	30	19	11	10	15	4	51	26	28
2017	SO-05	0	27	40	20	0	13	0	31	23	15
2017	SO-06	8	25	42	8	8	0	8	36	18	12
2017	SO-07	0	29	36	7	7	21	0	36	18	14
2017	SO-08	9	36	18	18	0	0	18	56	22	11
2014	SO	9	33	23	16	8	10	1	47	27	285
2014	SO-03	9	27	25	9	12	18	0	44	25	67
2014	SO-04	6	32	28	9	4	19	2	48	17	53
2014	SO-05	3	47	17	20	3	7	3	56	26	30
2014	SO-06	21	50	7	14	7	0	0	71	21	14
2014	SO-07	8	23	28	23	15	4	0	31	39	27
2014	SO-08	20	33	20	13	7	7	0	57	21	15
2014	SO-10	0	50	30	20	0	0	0	50	20	10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	14	35	25	15	5	4	2	52	21	160
2017	SO-00	10	20	10	40	10	0	10	33	56	10
2017	SO-03	15	30	21	21	9	3	0	47	31	33
2017	SO-04	11	45	30	4	6	0	4	59	10	28
2017	SO-05	20	27	27	13	0	13	0	54	15	15
2017	SO-06	17	17	50	17	0	0	0	33	17	12
2017	SO-07	7	36	29	0	7	21	0	55	9	14
2017	SO-08	18	45	18	9	0	0	9	70	10	11
2014	SO	19	35	24	12	6	3	0	56	18	286
2014	SO-03	15	33	27	15	6	4	0	50	22	67
2014	SO-04	22	48	17	4	4	6	0	75	8	54
2014	SO-05	20	30	30	13	3	3	0	52	17	30
2014	SO-06	50	36	0	7	7	0	0	86	14	14
2014	SO-07	11	34	28	15	11	0	0	45	26	27
2014	SO-08	27	33	33	7	0	0	0	60	7	15
2014	SO-10	10	40	30	20	0	0	0	50	20	10
2011	SO	20	46	21	8	3	3	0	68	11	500
2011	SO-01	27	32	27	9	0	5	0	62	10	22
2011	SO-02	16	40	36	4	0	4	0	58	4	25
2011	SO-03	17	45	21	6	5	5	0	66	12	98
2011	SO-04	27	48	13	8	2	2	0	76	10	98
2011	SO-05	24	47	24	4	2	0	0	71	6	51
2011	SO-06	7	44	24	10	12	2	0	53	23	41
2011	SO-07	15	49	21	13	0	3	0	66	13	39
2011	SO-08	11	53	26	11	0	0	0	63	11	19
2011	SO-09	18	50	14	14	5	0	0	68	18	22
2011	SO-10	30	40	30	0	0	0	0	70	0	10
2011	SO-11	17	61	17	6	0	0	0	78	6	18

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	32	49	7	8	1	3	1	84	9	160
2017	SO-00	30	60	0	10	0	0	0	90	10	10
2017	SO-03	24	52	6	12	3	0	3	78	16	33
2017	SO-04	20	54	19	4	4	0	0	74	8	28
2017	SO-05	13	60	7	13	0	7	0	79	14	15
2017	SO-06	58	25	0	17	0	0	0	83	17	12
2017	SO-07	21	64	7	7	0	0	0	86	7	14
2017	SO-08	55	45	0	0	0	0	0	100	0	11
2014	SO	29	51	10	5	3	0	1	81	8	287
2014	SO-03	19	52	16	6	4	0	1	73	11	67
2014	SO-04	22	56	15	5	2	0	0	78	7	55
2014	SO-05	27	57	10	3	3	0	0	83	7	30
2014	SO-06	36	57	7	0	0	0	0	93	0	14
2014	SO-07	60	32	4	0	4	0	0	92	4	27
2014	SO-08	40	40	20	0	0	0	0	80	0	15
2014	SO-10	50	50	0	0	0	0	0	100	0	10
2011	SO	26	54	11	6	2	1	1	82	7	503
2011	SO-01	23	41	9	14	0	9	5	74	16	22
2011	SO-02	16	64	8	8	4	0	0	80	12	25
2011	SO-03	12	58	16	9	3	0	1	71	12	98
2011	SO-04	27	57	10	5	1	0	0	84	6	99
2011	SO-05	21	62	12	4	0	0	2	84	4	52
2011	SO-06	29	59	7	5	0	0	0	88	5	41
2011	SO-07	35	58	8	0	0	0	0	93	0	40
2011	SO-08	32	58	0	11	0	0	0	89	11	19
2011	SO-09	59	41	0	0	0	0	0	100	0	22
2011	SO-10	40	50	10	0	0	0	0	90	0	10
2011	SO-11	44	50	6	0	0	0	0	94	0	18
2008	SO	31	54	8	4	3	1	0	85	7	340
2008	SO-01	38	62	0	0	0	0	0	100	0	13
2008	SO-02	12	64	4	8	8	4	0	79	17	25
2008	SO-03	15	63	10	3	7	1	0	79	11	67
2008	SO-04	36	53	5	3	2	2	0	90	5	59
2008	SO-05	27	57	10	3	3	0	0	83	7	30
2008	SO-06	29	48	13	6	3	0	0	77	10	31
2008	SO-07	35	46	15	4	0	0	0	81	4	26
2008	SO-08	43	52	5	0	0	0	0	95	0	21
2008	SO-09	65	29	0	6	0	0	0	94	6	17
2008	SO-10	47	47	7	0	0	0	0	93	0	15
2008	SO-11	47	47	7	0	0	0	0	93	0	15

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	1	16	16	21	39	6	1	19	64	160
2017	SO-00	0	20	10	20	40	0	10	22	67	10
2017	SO-03	0	12	9	21	58	0	0	12	79	33
2017	SO-04	0	11	26	26	25	11	0	13	57	28
2017	SO-05	0	33	13	0	47	7	0	36	50	15
2017	SO-06	0	8	0	33	58	0	0	8	92	12
2017	SO-07	0	14	43	7	29	7	0	15	38	14
2017	SO-08	0	27	9	18	45	0	0	27	64	11
2014	SO	5	27	24	19	13	10	1	36	36	288
2014	SO-03	6	25	21	16	16	13	3	37	39	68
2014	SO-04	7	36	33	13	5	5	0	46	19	55
2014	SO-05	0	27	30	20	17	7	0	29	39	30
2014	SO-06	7	29	21	7	29	0	7	38	38	14
2014	SO-07	4	23	19	30	13	8	4	30	49	27
2014	SO-08	0	47	27	13	7	7	0	50	21	15
2014	SO-10	0	40	0	40	10	10	0	44	56	10
2011	SO	3	27	28	20	14	7	1	33	37	503
2011	SO-01	5	18	18	14	14	27	5	33	40	22
2011	SO-02	8	20	24	16	24	8	0	30	43	25
2011	SO-03	3	24	30	16	12	13	1	32	33	98
2011	SO-04	5	29	31	18	10	5	2	36	31	98
2011	SO-05	2	35	25	19	10	8	2	40	32	52
2011	SO-06	0	34	20	22	20	5	0	36	44	41
2011	SO-07	0	25	33	35	5	3	0	26	41	40
2011	SO-08	0	37	32	16	16	0	0	37	32	19
2011	SO-09	5	14	23	32	23	5	0	19	57	22
2011	SO-10	0	20	40	40	0	0	0	20	40	10
2011	SO-11	0	28	28	22	17	0	6	29	41	18

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	33	42	10	5	6	4	0	78	11	160
2017	SO-00	10	30	0	20	30	10	0	44	56	10
2017	SO-03	36	42	15	0	6	0	0	79	6	33
2017	SO-04	23	50	8	9	4	8	0	79	13	28
2017	SO-05	67	20	7	0	7	0	0	87	7	15
2017	SO-06	42	42	8	0	8	0	0	83	8	12
2017	SO-07	50	36	0	14	0	0	0	86	14	14
2017	SO-08	27	64	9	0	0	0	0	91	0	11
2014	SO	35	38	14	6	1	5	1	78	8	288
2014	SO-03	38	32	16	6	1	3	3	75	8	68
2014	SO-04	24	45	16	9	2	4	0	72	11	55
2014	SO-05	37	43	17	0	0	3	0	83	0	30
2014	SO-06	50	21	7	14	7	0	0	71	21	14
2014	SO-07	60	34	4	2	0	0	0	95	2	27
2014	SO-08	40	40	13	0	0	7	0	86	0	15
2014	SO-10	20	60	0	10	0	10	0	89	11	10
2011	SO	28	43	16	6	2	3	1	74	9	503
2011	SO-01	18	41	9	9	5	14	5	72	17	22
2011	SO-02	44	44	12	0	0	0	0	88	0	25
2011	SO-03	28	44	15	5	3	4	1	75	9	98
2011	SO-04	21	40	26	9	2	2	0	63	11	98
2011	SO-05	37	40	13	0	6	4	0	80	6	52
2011	SO-06	22	61	10	7	0	0	0	83	7	41
2011	SO-07	30	45	18	8	0	0	0	75	8	40
2011	SO-08	37	37	16	0	5	5	0	78	6	19
2011	SO-09	36	27	14	18	5	0	0	64	23	22
2011	SO-10	10	70	10	10	0	0	0	80	10	10
2011	SO-11	17	50	17	17	0	0	0	67	17	18
2008	SO	26	50	12	6	3	3	0	78	9	339
2008	SO-01	31	23	23	15	8	0	0	54	23	13
2008	SO-02	20	48	24	4	0	4	0	71	4	25
2008	SO-03	30	48	9	9	3	1	0	79	12	67
2008	SO-04	26	43	12	10	2	7	0	74	13	58
2008	SO-05	30	50	13	0	7	0	0	80	7	30
2008	SO-06	23	52	10	6	3	6	0	79	10	31
2008	SO-07	15	62	19	4	0	0	0	77	4	26
2008	SO-08	19	57	14	5	5	0	0	76	10	21
2008	SO-09	29	59	6	6	0	0	0	88	6	17
2008	SO-10	20	73	7	0	0	0	0	93	0	15
2008	SO-11	40	40	0	13	7	0	0	80	20	15

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	17	32	18	12	15	6	0	53	28	160
2017	SO-00	20	20	0	40	10	10	0	44	56	10
2017	SO-03	21	18	33	6	18	3	0	41	25	33
2017	SO-04	23	31	23	5	11	8	0	58	17	28
2017	SO-05	7	53	0	20	13	7	0	64	36	15
2017	SO-06	17	17	17	25	25	0	0	33	50	12
2017	SO-07	7	43	21	7	7	14	0	58	17	14
2017	SO-08	9	64	0	18	9	0	0	73	27	11
2014	SO	17	39	17	12	8	5	1	61	21	287
2014	SO-03	16	35	24	7	12	3	3	55	20	68
2014	SO-04	20	45	13	13	4	5	0	69	17	55
2014	SO-05	17	52	10	10	7	3	0	71	18	29
2014	SO-06	21	43	14	14	7	0	0	64	21	14
2014	SO-07	26	38	13	11	8	0	4	67	20	27
2014	SO-08	20	53	7	7	7	7	0	79	14	15
2014	SO-10	10	50	10	10	10	10	0	67	22	10
2011	SO	14	40	21	12	8	4	1	57	21	503
2011	SO-01	14	32	18	9	9	14	5	56	22	22
2011	SO-02	28	36	28	4	0	4	0	67	4	25
2011	SO-03	10	47	19	11	7	4	1	60	19	98
2011	SO-04	17	36	24	13	6	3	0	55	20	99
2011	SO-05	15	46	19	4	10	6	0	65	14	52
2011	SO-06	15	38	25	13	10	0	0	53	23	40
2011	SO-07	5	45	25	20	5	0	0	50	25	40
2011	SO-08	16	32	16	21	11	5	0	50	33	19
2011	SO-09	9	27	23	14	27	0	0	36	41	22
2011	SO-10	0	60	20	20	0	0	0	60	20	10
2011	SO-11	17	44	6	17	17	0	0	61	33	18
2008	SO	18	43	12	17	8	2	0	62	25	339
2008	SO-01	15	46	15	8	15	0	0	62	23	13
2008	SO-02	16	40	4	28	8	4	0	58	38	25
2008	SO-03	20	42	18	15	5	0	0	62	20	66
2008	SO-04	25	42	10	15	7	0	0	68	22	59
2008	SO-05	13	50	7	13	13	3	0	66	28	30
2008	SO-06	13	39	16	19	6	6	0	55	28	31
2008	SO-07	8	31	12	31	19	0	0	38	50	26
2008	SO-08	10	52	10	19	10	0	0	62	29	21
2008	SO-09	18	53	12	12	6	0	0	71	18	17
2008	SO-10	20	47	13	13	0	7	0	71	14	15
2008	SO-11	33	33	20	7	7	0	0	67	13	15

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SO	9	91	160
2017	SO-04	13	87	28
2017	SO-08	0	100	11
2014	SO	7	93	284
2014	SO-03	13	87	67
2014	SO-06	0	100	14
2014	SO-08	0	100	15
2014	SO-10	0	100	10

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	SO	34	16

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	SO	93	16
2014	SO	79	19

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	SO	0	16
2014	SO	0	19

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	SO	0	16

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	SO	0	16

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	SO	0	16

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	SO	0	16
2014	SO	0	18

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	SO	71	16
2014	SO	33	18

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	SO	0	16

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	SO	0	16

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	SO	0	16
2014	SO	0	18

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	SO	0	16

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	SO	64	16
2014	SO	72	18

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	SO	0	15
2014	SO	0	17

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	SO	0	15

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	SO	35	15
2014	SO	59	17

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	SO	0	15
2014	SO	0	17

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	SO	72	15
2014	SO	59	17

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	SO	0	15

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	SO	0	15

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SO	100	0	16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	13	26	30	5	4	18	4	50	11	160
2017	SO-00	10	20	20	10	20	10	10	38	38	10
2017	SO-03	15	12	36	6	9	18	3	35	19	33
2017	SO-04	15	30	15	5	1	26	8	68	9	28
2017	SO-05	7	27	27	7	0	33	0	50	10	15
2017	SO-06	17	25	25	17	0	8	8	50	20	12
2017	SO-07	7	29	43	0	0	21	0	45	0	14
2017	SO-08	9	45	27	0	0	9	9	67	0	11
2014	SO	14	29	29	9	2	16	2	52	13	281
2014	SO-03	12	26	26	14	2	20	2	48	19	66
2014	SO-04	9	31	28	9	0	20	2	52	12	54
2014	SO-05	4	37	30	4	4	22	0	52	10	27
2014	SO-06	38	31	15	8	0	8	0	75	8	13
2014	SO-07	15	38	15	8	8	13	4	64	18	27
2014	SO-08	13	20	53	7	0	7	0	36	7	15
2014	SO-10	30	30	30	0	0	10	0	67	0	10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	18	33	30	7	3	7	3	56	11	160
2017	SO-00	10	40	10	20	10	0	10	56	33	10
2017	SO-03	18	21	30	12	6	12	0	45	21	33
2017	SO-04	15	41	23	1	1	11	8	70	2	28
2017	SO-05	27	20	40	7	0	7	0	50	7	15
2017	SO-06	17	25	33	17	0	8	0	45	18	12
2017	SO-07	14	36	50	0	0	0	0	50	0	14
2017	SO-08	18	45	36	0	0	0	0	64	0	11
2014	SO	21	38	25	7	1	8	0	64	9	283
2014	SO-03	16	34	21	13	1	13	0	59	17	67
2014	SO-04	20	43	24	7	0	6	0	67	8	54
2014	SO-05	18	54	18	0	0	11	0	80	0	28
2014	SO-06	54	23	15	8	0	0	0	77	8	13
2014	SO-07	23	45	24	0	8	0	0	68	8	27
2014	SO-08	20	40	27	0	0	13	0	69	0	15
2014	SO-10	30	20	50	0	0	0	0	50	0	10
2011	SO	20	43	22	7	4	4	0	66	12	502
2011	SO-01	27	27	23	0	0	23	0	71	0	22
2011	SO-02	16	44	36	0	0	4	0	63	0	25
2011	SO-03	20	45	20	8	5	2	0	66	14	96
2011	SO-04	28	36	21	7	3	4	0	67	11	99
2011	SO-05	23	43	17	8	2	8	0	71	10	53
2011	SO-06	2	56	22	5	12	2	0	60	18	41
2011	SO-07	10	56	15	15	5	0	0	66	20	41
2011	SO-08	16	37	32	16	0	0	0	53	16	19
2011	SO-09	23	27	23	14	14	0	0	50	27	22
2011	SO-10	20	50	20	10	0	0	0	70	10	10
2011	SO-11	24	53	24	0	0	0	0	76	0	17

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	1	6	11	18	64	7	82	160
2017	SO-00	0	10	40	20	30	10	50	10
2017	SO-03	0	3	15	18	64	3	82	33
2017	SO-04	0	9	11	26	54	9	80	28
2017	SO-05	0	0	13	13	73	0	87	15
2017	SO-06	0	8	8	8	75	8	83	12
2017	SO-07	0	7	7	21	64	7	86	14
2017	SO-08	0	0	9	9	82	0	91	11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	14	26	32	20	8	40	27	160
2017	SO-00	10	30	50	10	0	40	10	10
2017	SO-03	18	33	30	9	9	52	18	33
2017	SO-04	19	34	26	19	2	53	21	28
2017	SO-05	40	13	27	20	0	53	20	15
2017	SO-06	8	42	42	0	8	50	8	12
2017	SO-07	0	43	29	7	21	43	29	14
2017	SO-08	9	9	45	27	9	18	36	11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	29	30	22	11	5	3	61	17	159
2017	SO-00	50	30	0	10	0	10	89	11	10
2017	SO-03	36	21	30	0	12	0	58	12	33
2017	SO-04	30	38	11	15	2	4	71	18	28
2017	SO-05	40	33	13	7	0	7	79	7	15
2017	SO-06	42	33	25	0	0	0	75	0	12
2017	SO-07	15	38	15	8	15	8	58	25	13
2017	SO-08	27	36	27	9	0	0	64	9	11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	23	22	21	18	12	4	47	31	159
2017	SO-00	60	0	0	20	0	20	75	25	10
2017	SO-03	39	9	15	24	12	0	48	36	33
2017	SO-04	27	24	16	16	10	8	55	28	27
2017	SO-05	13	47	20	7	7	7	64	14	15
2017	SO-06	33	25	17	8	17	0	58	25	12
2017	SO-07	14	21	36	7	14	7	38	23	14
2017	SO-08	0	55	27	9	9	0	55	18	11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	20	35	22	13	8	2	56	22	159
2017	SO-00	10	20	20	30	10	10	33	44	10
2017	SO-03	19	38	25	13	6	0	56	19	32
2017	SO-04	34	41	15	0	6	4	78	6	28
2017	SO-05	40	27	20	7	0	7	71	7	15
2017	SO-06	17	42	25	8	8	0	58	17	12
2017	SO-07	14	29	29	7	21	0	43	29	14
2017	SO-08	0	55	18	27	0	0	55	27	11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	11	23	24	18	23	1	34	41	159
2017	SO-00	10	0	30	0	60	0	10	60	10
2017	SO-03	6	27	27	18	21	0	33	39	33
2017	SO-04	19	26	11	23	21	0	45	43	28
2017	SO-05	27	20	13	13	27	0	47	40	15
2017	SO-06	18	27	36	9	9	0	45	18	11
2017	SO-07	7	29	29	21	14	0	36	36	14
2017	SO-08	9	9	27	36	18	0	18	55	11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	24	33	22	12	9	1	57	21	159
2017	SO-00	20	0	10	30	40	0	20	70	10
2017	SO-03	21	33	18	9	18	0	55	27	33
2017	SO-04	26	31	24	11	8	0	58	19	28
2017	SO-05	27	27	20	13	7	7	57	21	15
2017	SO-06	17	58	17	8	0	0	75	8	12
2017	SO-07	14	57	14	14	0	0	71	14	14
2017	SO-08	40	40	10	10	0	0	80	10	10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	16	33	26	16	6	1	1	50	23	160
2017	SO-00	10	20	20	20	30	0	0	30	50	10
2017	SO-03	18	27	27	21	6	0	0	45	27	33
2017	SO-04	23	31	30	11	1	4	0	56	13	28
2017	SO-05	13	33	40	7	0	0	7	50	7	15
2017	SO-06	8	42	33	8	8	0	0	50	17	12
2017	SO-07	21	29	21	7	7	7	7	58	17	14
2017	SO-08	9	45	18	27	0	0	0	55	27	11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	26	35	20	10	7	1	62	17	160
2017	SO-00	30	0	10	20	40	0	30	60	10
2017	SO-03	27	30	24	12	6	0	58	18	33
2017	SO-04	30	42	15	0	9	4	75	9	28
2017	SO-05	40	13	27	13	0	7	57	14	15
2017	SO-06	17	58	17	0	8	0	75	8	12
2017	SO-07	21	43	29	7	0	0	64	7	14
2017	SO-08	45	36	9	9	0	0	82	9	11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	26	32	24	13	4	1	1	59	17	160
2017	SO-00	40	50	0	0	10	0	0	90	10	10
2017	SO-03	18	39	21	18	0	3	0	59	19	33
2017	SO-04	23	26	27	8	12	0	4	51	21	28
2017	SO-05	47	13	27	7	0	0	7	64	7	15
2017	SO-06	50	8	33	8	0	0	0	58	8	12
2017	SO-07	29	43	14	14	0	0	0	71	14	14
2017	SO-08	27	36	27	9	0	0	0	64	9	11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	30	33	18	11	7	1	63	18	160
2017	SO-00	70	10	10	0	10	0	80	10	10
2017	SO-03	30	30	18	15	3	3	63	19	33
2017	SO-04	23	45	11	20	1	0	68	21	28
2017	SO-05	33	33	20	7	7	0	67	13	15
2017	SO-06	33	42	8	8	8	0	75	17	12
2017	SO-07	29	36	7	7	21	0	64	29	14
2017	SO-08	36	27	9	27	0	0	64	27	11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	64	19	12	2	1	1	1	84	4	160
2017	SO-00	50	10	40	0	0	0	0	60	0	10
2017	SO-03	58	27	9	3	3	0	0	85	6	33
2017	SO-04	75	11	8	6	0	0	0	87	6	28
2017	SO-05	53	20	20	0	0	0	7	79	0	15
2017	SO-06	75	17	8	0	0	0	0	92	0	12
2017	SO-07	64	14	7	7	0	0	7	85	8	14
2017	SO-08	82	18	0	0	0	0	0	100	0	11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	41	35	15	5	3	1	77	9	160
2017	SO-00	20	40	30	0	10	0	60	10	10
2017	SO-03	42	42	9	6	0	0	85	6	33
2017	SO-04	41	30	19	9	1	0	72	10	28
2017	SO-05	40	33	13	7	7	0	73	13	15
2017	SO-06	25	42	25	0	8	0	67	8	12
2017	SO-07	57	14	14	14	0	0	71	14	14
2017	SO-08	55	45	0	0	0	0	100	0	11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	46	29	17	6	2	75	8	160
2017	SO-00	10	30	30	10	20	40	30	10
2017	SO-03	36	21	30	9	3	58	12	33
2017	SO-04	53	26	19	0	2	79	2	28
2017	SO-05	53	40	0	7	0	93	7	15
2017	SO-06	42	42	17	0	0	83	0	12
2017	SO-07	43	36	7	14	0	79	14	14
2017	SO-08	73	27	0	0	0	100	0	11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	39	39	14	3	2	4	81	5	160
2017	SO-00	40	20	0	0	0	40	100	0	10
2017	SO-03	64	24	9	0	0	3	91	0	33
2017	SO-04	35	42	15	8	0	0	77	8	28
2017	SO-05	47	40	0	7	7	0	87	13	15
2017	SO-06	0	58	33	0	8	0	58	8	12
2017	SO-07	21	57	14	7	0	0	79	7	14
2017	SO-08	27	55	18	0	0	0	82	0	11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	59	31	7	1	2	92	1	159
2017	SO-00	80	20	0	0	0	100	0	10
2017	SO-03	69	22	6	0	3	94	0	32
2017	SO-04	39	46	11	0	4	88	0	28
2017	SO-05	80	7	13	0	0	87	0	15
2017	SO-06	50	50	0	0	0	100	0	12
2017	SO-07	36	50	7	7	0	86	7	14
2017	SO-08	64	27	9	0	0	91	0	11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	67	15	6	6	3	2	84	9	160
2017	SO-00	60	0	20	20	0	0	60	20	10
2017	SO-03	61	18	6	9	3	3	81	13	33
2017	SO-04	60	24	0	8	5	4	87	13	28
2017	SO-05	73	0	20	0	7	0	73	7	15
2017	SO-06	75	17	8	0	0	0	92	0	12
2017	SO-07	57	14	7	7	7	7	77	15	14
2017	SO-08	64	36	0	0	0	0	100	0	11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	41	38	14	2	5	1	79	7	160
2017	SO-00	40	20	10	0	30	0	60	30	10
2017	SO-03	45	33	18	0	0	3	81	0	33
2017	SO-04	38	38	20	4	1	0	75	5	28
2017	SO-05	67	13	7	7	7	0	80	13	15
2017	SO-06	33	58	8	0	0	0	92	0	12
2017	SO-07	14	64	14	0	7	0	79	7	14
2017	SO-08	64	36	0	0	0	0	100	0	11

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	6	24	37	23	11	30	34	160
2017	SO-00	0	10	50	40	0	10	40	10
2017	SO-03	9	21	27	24	18	30	42	33
2017	SO-04	4	23	38	16	20	26	36	28
2017	SO-05	7	53	20	13	7	60	20	15
2017	SO-06	25	33	17	17	8	58	25	12
2017	SO-07	0	36	36	21	7	36	29	14
2017	SO-08	0	27	45	27	0	27	27	11

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	6	24	38	18	13	1	31	30	160
2017	SO-00	0	30	70	0	0	0	0	30	10
2017	SO-03	9	24	36	18	12	0	30	33	33
2017	SO-04	5	16	38	23	19	0	41	21	28
2017	SO-05	0	20	20	13	47	0	60	20	15
2017	SO-06	8	25	17	17	33	0	50	33	12
2017	SO-07	14	14	36	36	0	0	36	29	14
2017	SO-08	9	18	55	18	0	0	18	27	11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	8	33	26	16	13	3	43	30	160
2017	SO-00	10	30	0	10	50	0	40	60	10
2017	SO-03	6	33	24	15	18	3	41	34	33
2017	SO-04	11	35	23	26	5	0	46	31	28
2017	SO-05	0	27	47	7	20	0	27	27	15
2017	SO-06	0	17	58	17	8	0	17	25	12
2017	SO-07	0	29	43	7	7	14	33	17	14
2017	SO-08	9	45	27	18	0	0	55	18	11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	7	31	22	22	17	1	38	39	159
2017	SO-00	10	0	20	10	60	0	10	70	10
2017	SO-03	12	18	15	18	33	3	31	53	33
2017	SO-04	0	38	26	23	13	0	38	36	28
2017	SO-05	14	29	14	36	7	0	43	43	14
2017	SO-06	8	33	8	42	8	0	42	50	12
2017	SO-07	7	29	29	36	0	0	36	36	14
2017	SO-08	0	55	27	18	0	0	55	18	11

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SO	7	93	159
2017	SO-03	15	85	33
2017	SO-06	0	100	12
2017	SO-08	0	100	10
2014	SO	10	90	287
2014	SO-03	19	81	68
2014	SO-08	0	100	15
2014	SO-10	0	100	10

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SO	47	53	12
2014	SO	67	33	29
2014	SO-03	69	31	13

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	3	11	26	25	34	1	3	97	160
2017	SO-00	0	10	40	50	0	0	0	100	10
2017	SO-03	3	12	30	24	30	0	3	97	33
2017	SO-04	1	8	23	34	31	4	1	99	28
2017	SO-05	0	13	20	20	47	0	0	100	15
2017	SO-06	0	0	17	33	50	0	0	100	12
2017	SO-07	7	0	50	21	14	7	8	92	14
2017	SO-08	0	18	0	27	55	0	0	100	11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	SO	47	153
2017	SO-00	30	10
2017	SO-03	41	32
2017	SO-04	45	26
2017	SO-05	73	15
2017	SO-06	58	12
2017	SO-07	33	12
2017	SO-08	36	11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	SO	63	153
2017	SO-00	80	10
2017	SO-03	59	32
2017	SO-04	53	26
2017	SO-05	73	15
2017	SO-06	75	12
2017	SO-07	67	12
2017	SO-08	64	11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	SO	24	153
2017	SO-00	30	10
2017	SO-03	25	32
2017	SO-04	21	26
2017	SO-05	40	15
2017	SO-06	25	12
2017	SO-07	25	12
2017	SO-08	36	11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	SO	88	153
2017	SO-00	60	10
2017	SO-03	97	32
2017	SO-04	92	26
2017	SO-05	100	15
2017	SO-06	92	12
2017	SO-07	100	12
2017	SO-08	100	11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	SO	5	153
2017	SO-00	0	10
2017	SO-03	13	32
2017	SO-04	4	26
2017	SO-05	0	15
2017	SO-06	0	12
2017	SO-07	0	12
2017	SO-08	9	11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	SO	25	153
2017	SO-00	0	10
2017	SO-03	22	32
2017	SO-04	28	26
2017	SO-05	20	15
2017	SO-06	25	12
2017	SO-07	17	12
2017	SO-08	55	11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	SO	1	18	17	16	9	39	151
2017	SO-00	0	60	20	20	0	0	10
2017	SO-03	0	22	22	22	13	22	32
2017	SO-04	4	12	4	12	12	56	26
2017	SO-05	0	0	36	7	7	50	14
2017	SO-06	0	8	17	17	0	58	12
2017	SO-07	0	17	17	17	8	42	12
2017	SO-08	0	20	0	30	0	50	10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	6	22	14	25	29	1	3	29	56	153
2017	SO-00	0	30	10	40	20	0	0	30	60	10
2017	SO-03	0	31	13	19	31	3	3	33	53	32
2017	SO-04	4	12	24	20	33	0	8	17	57	26
2017	SO-05	7	20	7	27	40	0	0	27	67	15
2017	SO-06	17	17	17	25	25	0	0	33	50	12
2017	SO-07	8	33	25	25	8	0	0	42	33	12
2017	SO-08	9	36	9	18	27	0	0	45	45	11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SO	1	9	8	16	57	4	5	11	80	153
2017	SO-00	0	10	0	10	30	10	40	20	80	10
2017	SO-03	0	13	13	16	56	3	0	13	74	32
2017	SO-04	0	12	4	20	60	0	4	12	84	26
2017	SO-05	7	7	13	20	53	0	0	13	73	15
2017	SO-06	0	0	0	25	67	8	0	0	100	12
2017	SO-07	0	0	8	33	42	8	8	0	90	12
2017	SO-08	0	0	9	0	82	9	0	0	90	11

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - SO

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me